Lenovo Smart Assistant User Guide

Lenovo Smart Assistant User Guide

(V2.0.0)

Lenovo
2016.08.08

Lenovo PROPRIETARY
 Lenovo Smart Assistant User Guide

Contents

1 OVERVIEW .............................................................................................................................................. 1
1.1 SYSTEM OVERVIEW ............................................................................................................................ 1
1.2 SYSTEM REQUIREMENT ...................................................................................................................... 1
2 SETUP ....................................................................................................................................................... 1
2.1 SETUP DETAILS ................................................................................................................................... 1
2.2 UPGRADE ............................................................................................................................................ 3
2.2.1 Manual Upgrade ......................................................................................................................... 3
2.2.2 Force Upgrade ............................................................................................................................ 4
3 PLUG-IN UPGRADE ................................................................................................................................ 4
3.1 FORCE UPGRADE FOR PLUG-IN ........................................................................................................... 4
3.2 RECOMMEND UPGRADE FOR PLUG-IN ................................................................................................ 5
4 FUNCTION INTRODUCTION ................................................................................................................ 6
4.1 UPDATE ROM ...................................................................................................................................... 6
4.2 DEVICE RESCUE .................................................................................................................................. 7
4.2.1 Download image.......................................................................................................................... 8
4.2.2 Flashing ....................................................................................................................................... 9
4.3 TIPS ONLINE...................................................................................................................................... 10

Lenovo PROPRIETARY
Lenovo smart Assistant user guide

1 Overview

1.1 System Overview

Lenovo Smart Assistant is a set of software tools applied on the Lenovo maintenance station. Its function
aimed at Update ROM, Device Rescue and Tips Online.

1.2 System Requirement

Lenovo Smart Assistant supports the following Windows operating systems along with their recommended
minimum configurations:

Operating System CPU Frequency Memory Capacity Memory Size

Windows XP SP3 1GHz 256MB 256MB
Windows 7 (32/64bit) 1GHz 1GB 256MB
Windows 8 (64bit) 2GHz 2GB 1GB
Windows 8.1 (64bit) 2GHz 2GB 1GB
Windows 10 (64bit) 2GHz 2GB 1GB

2 Setup

2.1 Setup Details

Double click the installation file lenovo_smart_assistant_v2.0.0_201607.exe and click Next:

Select I accept and click Next:

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Designate the installation path by click Change if required and click Next:

Continue with the installation and click Finish to finish the installation:

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2.2 Upgrade

2.2.1 Manual Upgrade

Click the drop-down menu at the top right and select Check update.
A new version will be updated if there is one.

Click OK, will download the new version.

Click Install,

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Please see 2.1 Setup Details for the following upgrade process.

2.2.2 Force Upgrade

After publish the force upgrade package, a new version dialog box will pop up automatically when user logs
in .Must Click OK to install the new version.

3 Plug-in Upgrade
Lenovo Smart Assistant can do upgrade for the Update ROM, Device Rescue and Tips Online Plug-in
Independently. It supports both force upgrade and recommends upgrade.

3.1 Force Upgrade for plug-in

If a plug-in update mode is set to enforced, user have to click OK to install the new plug-in.

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3.2 Recommend Upgrade for Plug-in

Cancel button will appear if an update is not mandatory.

Click Cancel if you dont want to install the update right now. After click Cancel, will show an upgrade
icon as below. You can click the icon if you want to upgrade next time.

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4 Function Introduction

4.1 Update Rom

Click the Update Rom plug-in:

Once loading is completed, the Welcome Screen will appear (no device connected):

When the users device is connected via USB, Lenovo Smart Assistant will automatically recognize the
device. If the device is of a supported model and there have one matching ROM available, a similar display
will appear:

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The Update Rom page displays the devices information including model, battery power, IMEI, built-in
storage capacity, external storage capacity, and operation system version. User can click Update Rom to
download the ROM.

When ROM downloading finished, it will transmit the ROM to connected device.

After ROM transmission finished, will start the ROM update process:

4.2 Device Rescue

Click Device Rescue tab to enter Device Rescue panel.

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4.2.1 Download image

When select Model Name and HWCode, then click Rom button, it will enter ROM download view.

User select the online image, then click download button, the image will be downloaded.

The image will be extracted automatically after the image is downloaded completely. It will enter connecting
device tip view after extract completely.

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4.2.2 Flashing
There are two flashing ways for user to choose: Online Flashing and local image flashing.

Click Flash button, it will enter device connecting tip view.

After connecting the device to PC according to notice, the flashing will begin. An interface displaying the
flash progression will appear:

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Once the flash is completed, the following page will appear:

4.3 Tips Online

Tips Online will grab some data (Series information and SubSeries information) from Lenovo site through
API for Smartphone and Tablet.

After select Series and Subseries, Click Go

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Will match the Solution information for Smartphone and Tablet after click Go,

We can search the solutions by inputting partial characters.

We can filter the results by select the filter conditions.

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