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    Customer Support - MakeMyTrip - India's No

    Uploaded by

    Tanmoy
    The document is a hotel booking confirmation for a booking made through MakeMyTrip. It summarizes the booking details including guest name, hotel name and location, room details, rates, payment amount and cancellation policies. The booking is for 1 night at Hotel Woodland Park in Agartala, India for 3 adults in a Deluxe AC room with an extra bed. The total amount to be paid after an e-coupon discount is INR 814.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Customer Support - MakeMyTrip - India's No

    Uploaded by

    Tanmoy
    360 views3 pages
    The document is a hotel booking confirmation for a booking made through MakeMyTrip. It summarizes the booking details including guest name, hotel name and location, room details, rates, payment amount and cancellation policies. The booking is for 1 night at Hotel Woodland Park in Agartala, India for 3 adults in a Deluxe AC room with an extra bed. The total amount to be paid after an e-coupon discount is INR 814.

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    The document is a hotel booking confirmation for a booking made through MakeMyTrip. It summarizes the booking details including guest name, hotel name and location, room details, rates, payment amount and cancellation policies. The booking is for 1 night at Hotel Woodland Park in Agartala, India for 3 adults in a Deluxe AC room with an extra bed. The total amount to be paid after an e-coupon discount is INR 814.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    360 views3 pages

    Customer Support - MakeMyTrip - India's No

    Uploaded by

    Tanmoy
    The document is a hotel booking confirmation for a booking made through MakeMyTrip. It summarizes the booking details including guest name, hotel name and location, room details, rates, payment amount and cancellation policies. The booking is for 1 night at Hotel Woodland Park in Agartala, India for 3 adults in a Deluxe AC room with an extra bed. The total amount to be paid after an e-coupon discount is INR 814.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    Hotel Confirmation Voucher

    MakeMyTrip Booking ID - NH2003249816533


    Booking Date - Tue, 02 May 17 09:15 AM

    Dear Mayur Yadav , Print Booking Confirmation

    YourBookingisconfirmed.

    Thank you for using MakeMyTrip.com to book your hotel accommodation.


    For your reference, your MakeMyTrip Booking ID is NH2003249816533.
    Kindly note, your booking is CONFIRMED and you are not required to contact the hotel or MakeMyTrip.com to reconfirm the
    same.
    If your hotel booking includes a complimentary car transfer, you will need to call the hotel directly to let them know your travel
    details.
    You will need to carry a printout of this e-mail and present it at the hotel at the time of check-in.
    Please note that you will receive the invoice for your booking on the day of checkout on the email ID using which the booking
    will be made. In case of no-show, no invoice will be generated.
    We hope you have a pleasant stay and look forward to assisting you again!
    Team MakeMyTrip.com

    THIS IS YOUR HOTEL CONFIRMATION VOUCHER.


    A PRINTED COPY OF THIS MUST BE PRESENTED AT THE HOTEL AT THE TIME OF CHECK-IN.

    Hotel Details

    Hotel Woodland Park, AGARTALA Photo Gallery View Map


    Math Chowmuhani, JAIL ROAD, AGARTALA, TRIPURA, PIN:-799001
    Jail Road Agartala , AGARTALA, IN
    Contact : 91-381-2306056, 91-9774585708
    Fax :
    E-mail : [email protected]

    Primary Guest :Mayur Yadav


    Room Category :Deluxe Ac
    Meal Plan :Room Only

    All prices indicated below are in INR

    Room Check In Check Out #Nights Travelers Daily Rate Extra Charges Total

    Room 1 Tue, May 02, 2017 Wed, May 03, 2017 1 3 Adults 1636.88 399.0(Extra Bed) 2035.88
    (08:00 AM) (08:00 AM)
    Accomodation charges collected on behalf of hotel 2036

    E-Coupon Amount - 1222

    Grand Total : 814

    Inclusions

    Free Wi-Fi Internet


    Service Fee of INR 250 will be applicable for any change in Hotel Check-In dates.Any rate difference found will be charged separately.
    Hotel Cancellation Policy
    More than 1 day before check-in date: FREE CANCELLATION/MODIFICATION; 1 day before check-in date: no refund; In case of
    no show: no refund .Booking cannot be cancelled/modified on or after the check in date and time mentioned in the Hotel
    Confirmation Voucher.
    You can cancel your booking by logging on the Customer Support section of our website.

    General Hotel Policy

    The meal plan for your selected booking includes Room Only.
    The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between
    1-12 years.
    It is mandatory for guests to present valid photo identification at the time of check-in.
    The inclusion of 'extra bed' with a booking is facilitated with a folding cot or a mattress as an extra bed.
    For any update, User shall pay applicable cancellation/modification charges.
    Modified bookings will be subject to availability and revised booking policy of the Hotel.
    The cancellation/modification charges are standard and any waiver is on the hotel's discretion.
    Number of modifications possible on a booking will be on the discretion of MakemyTrip.
    Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.
    Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.
    Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is
    8AM local time and the standard check-out time is 8AM local time. After booking you will be sent an email confirmation with
    hotel phone number. You can contactthe hotel directly for early check-in or late check-out.
    The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar,
    snacks or telephone calls). These will be charged at the time of check-out.
    The hotel reserves the right of admission. Accommodation can be denied to guests posing as a 'couple' if suitable proof of
    identification is not presented at check-in. MakeMyTrip will not be responsible for any check-in denied by the hotel due to the
    aforesaid reason.
    The hotel reserves the right of admission for local residents. Accommodation can be denied to guests residing in the same
    city. MakeMyTrip will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
    Booking cannot be cancelled on or after the check in date and time mentioned in the Hotel Confirmation Voucher.
    SATISFACTION GUARANTEE POLICY:
    Satisfaction Guarantee offer is valid on Makemytrip certified Value+ hotels in India only.
    Ifthe guest doesn't check-in at the hotel due to a mismatch between amenities and inclusions mentioned on the MakeMyTrip
    website and those at the hotel, he/she must notify the claim within 24 hours of the check-in date. In this case, the guest shall
    beentitled to double the money back, subject to MakeMyTrip validating their claim.
    In case the guest has stayed in the hotel for the entire period of booking, he/she must notify the claim within 24 hours of
    check-out. In this case, the guest shall beentitled to vouchers of double the amount paid, subject to MakeMyTrip validating
    their claim in the form of vouchers.
    The claim can be notified to MakeMyTrip by calling 1800 102 5506 or by sending an email to
    [email protected]. MakeMyTrip shall, within 7 days from the date of claim, investigate the matter and
    communicate to the customer about the validity of the claim. If the claim is valid, customer shall be entitled for refund (if the
    customer has not checked-in)or voucher (if the customer has checked-in) of double the amount, which was paid by the
    customer for the booking within 3 weeks from the date of communication about the validity of the claim by MakeMyTrip.
    The voucher shall be redeemable against online booking of domestic and international flights, domestic hotels, holidays, cars,
    and bus booked from MakeMyTrip within 6 months from the date of the original hotel booking. The voucher is valid only for a
    one time use with no minimum redemption value.

    MakeMyTrip Contact Info

    Email :[email protected]
    MakeMyTrip India Pvt. Ltd.,
    :www.makemytrip.com/support/customersupport.html
    18th Floor - Tower A,B and 19th Floor-Tower A,B,C
    Telephone :1-800-11-8747 from MTNL and BSNL phone lines
    Building No. 5, DLF Cyber City, DLF Phase III
    (Tollfree) :1-800-102-8747 from All Major Operators
    Gurgaon - 122002
    :+91 124 462 8747 (Worldwide)
    Haryana, India
    :+91 124 289 8747 (Worldwide)
    Note: Please do not reply to this email. It has been sent from an email account that is not monitored. To ensure that you receive
    communication related to your booking from MakeMyTrip.com, please add [email protected] to your contact list and
    address book.

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