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SAP- CRM TECHNICAL - Course Contents

Localizing the Data on SAP NetWeaver
Structure of the CRM Application Server
Web Client User Interface Replacing the Company Logo
Overview of the User Interface Customizing the Color and Font
Detailed Analysis of the User Interface Content of Important Files at a Glance
Navigation Bar Enhancing and Customizing the Navigation
Header Area Bar
Work Area Configuring the Navigation Bar
Navigating in the User Interface Navigation from the Navigation Bar
Personalizing the User Interface Integrating a Transaction Launcher
Logging On to the CRM Web Client Prerequisites and Limitations
Prerequisites and Performance Creating New Transactions
Optimization Integration into the Navigation Bar
Role Concept Profile
General Information about the Role Changing an Existing Transaction
Concept Copying and Deleting Transactions
Marketing Professional Practical Example: Navigation Bar
Sales Professional Creating and Assigning a Role
Service Professional Configuration Key
IC Agent Deactivating a Work Center Page
Technical Description of the Role Adding a Work Center Page
Concept Practical Example: Transaction
Role and Profile Dependencies Launcher
Navigation Bar Profile Setting Up a Logical System
Technical Profile Using the Transaction Launcher to
Layout Profile Integrate the Application
Layout Profile Integrating the Application into the
Navigation Bar
Role Configuration Key Enhancing and Customizing the Header Area
Authorization Role Configuring the Header Area
Organizational Model and Role
Assignment
Defining the Navigation Frame
Practical Example: Business Role Defining the Layout Components
Creating an Authorization Role Displaying the Central Search
Creating a Business Role (Service) Using the Working Context
Enhancing and Customizing the Work Area
Using the Organizational Model to
Assign the Business Role UI Configuration Tool
Logging On and Testing the New Configuration Access Sequence
Business Role Calling the UI Configuration Tool
Practical Example: Customizing the Technical Information (F2 Key)
Corporate Identity Structure of the UI Configuration Tool

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Role-Based Customizing of the User Integration into Custom Components

Interface
Integration into SAP NetWeaver Portal
Design Layer Prerequisites and Functional Scope
Structure of the Design Layer Communication Between the ABAP
UI Object Types System and the Portal
Design Layer Data Model Uploading Business Roles from the CRM
General Field Customizing System
Modifying the Shared Memory Settings Integrating Business Roles into the
Easy Enhancement Workbench Portal
Differences Between the EEWB and the Tips and Tricks for CRM Web Client
UI Configuration Tool Integration
Structure of the Easy Enhancement Authorization Concept
Workbench Basic Principles of Authorization
Field Enhancement with the Easy Implementing Authorization
Enhancement Workbench Example of Setting Up an Authorization
Troubleshooting Concept
Notes on the Easy Enhancement Creating a Business Role
Workbench Creating and Assigning an Authorization
Practical Example: Using the UI Role
Configuration Tool Preparing an Authorization Concept for
Customizing the Overview Page the User Interface
Customizing the Search Page Integrating Office Applications
Showing Input Fields in a View Web Service Tool
Changing Field Labels in a View Template Designer
Practical Example: Using the Design Document Templates in Microsoft Word
Layer Document Templates in Adobe
Creating a Design Object LiveCycle Designer
Assigning the Design Object to the Documents in the CRM Application
Context Node Advanced Topics
Practical Example: Using the Easy Transport of Document Templates
Enhancement Workbench Transport of Service Objects
Creating a New Field with the EEWB Prerequisites for Using the Template
Adding the Field to the View with the UI Designer
Configuration Tool Web Client UI Framework
ApplicationIntegration and Authorization Basic Principles
SAP NetWeaver Business Warehouse BSP Programming Models
Integration
Web Client UI Framework
Basic SAP NetWeaver Business Tag Libraries
Warehouse Configuration
Web Client Component
Links for Cross-Component Navigation
Component Workbench
Integrating Reports into the User
Interface Component Structure Browser

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Detailed Overview Enhancement Set in the Component

View Navigation Workbench
Runtime Repository Editor BOL Model Generic Interaction Layer GenIL
Browser Benefits of the Generic Interaction Layer
UI Component Architecture GenIL Object Model
View GenIL Components and Component
View Controller Sets
View Context GenIL Objects
Event Handler Relationships Between GenIL Objects
Plugs Tools for Displaying Object Models
View Layout (BSP Page GenIL Model Browser
View Set GenIL BOL Browser
Window Enhancing Object Models
Controller and Context Enhancing the Business Partner Model
Component Controller Enhancing the Business Transaction
Custom Controller Model
Context Nodes and Attributes Simple GenIL Objects
Context Note Binding Web Service Consumption Tool (WSCT)
Model Integration Practical Example: Creating a Simple
GenIL Object
Dependent Model Nodes Business Object Layer BOL
Navigation
BOL Entities
Navigating with Navigational Links Working with Collections
Cross-Component Navigation Access Using Iterators
Component Interface Filtering Collections
Interface View Sorting Collections
Context
BOL Core
Events
Searching for BOL Entities
UI Component Usage
Creating Configurable Views and Pages Traversing via the Object Model
Form View Locking BOL Entities
Table View Accessing BOL Entities
Buttons Generating BOL Entities
One-Click Actions (OCAs) Transaction Context
Tree View Messages from the APIs
Search Pages
Overview Pages
Work Center Pages
UI Component Enhancement Concept
Enhancement Set
Enhancing UI Components

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Regd. Office # 207, II floor, HUDA Maithrivanam, Ameerpet, Hyderabad 500 038.
Ph # +91 40 40310000, 23743392, 23751199
E-mail: [email protected] URL: www.peerstech.com