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    L1 The Process

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    Colin
    The document discusses the key principles of interaction design, including understanding users, their activities, and the environment. It emphasizes evaluating prototypes to refine design. Successful design considers users, ensures visibility and feedback, applies constraints consistently, and follows usability principles like error prevention and recognition over recall. The goal is designs that are safe, usable, effective, efficient, and meet user needs and expectations.

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    © All Rights Reserved
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    L1 The Process

    Uploaded by

    Colin
    31 views24 pages
    The document discusses the key principles of interaction design, including understanding users, their activities, and the environment. It emphasizes evaluating prototypes to refine design. Successful design considers users, ensures visibility and feedback, applies constraints consistently, and follows usability principles like error prevention and recognition over recall. The goal is designs that are safe, usable, effective, efficient, and meet user needs and expectations.

    Original Description:

    The Process of HCI

    Original Title

    L1 the Process

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    The document discusses the key principles of interaction design, including understanding users, their activities, and the environment. It emphasizes evaluating prototypes to refine design. Successful design considers users, ensures visibility and feedback, applies constraints consistently, and follows usability principles like error prevention and recognition over recall. The goal is designs that are safe, usable, effective, efficient, and meet user needs and expectations.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    31 views24 pages

    L1 The Process

    Uploaded by

    Colin
    The document discusses the key principles of interaction design, including understanding users, their activities, and the environment. It emphasizes evaluating prototypes to refine design. Successful design considers users, ensures visibility and feedback, applies constraints consistently, and follows usability principles like error prevention and recognition over recall. The goal is designs that are safe, usable, effective, efficient, and meet user needs and expectations.

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    You are on page 1of 24

    Lecture 1 - The process of

    Interaction Design
    Introduction

    We can probably all recall examples


    of bad design where our attempts
    to get something to work were
    frustrated
    Many examples of bad design can be
    found at:
    www.baddesigns.com
    Note these examples
    highlight that this module is
    not just about the design of
    computer interfaces
    At the same time we probably can
    recall examples of where things
    just seemed to work as expected
    What guarantees a good design?

    There is no magic formula but many


    approaches have been attempted:

    Style books or guidelines


    Copy a great design
    Trial and error brain storming
    Hire a genius
    What does seem to at least minimise
    the chances of failure is a careful
    consideration of:
    1. The users of the product
    2. The activities they will perform
    3. The environment of the product
    Followed by an extensive use of
    prototypes and evaluation
    1. The user
    Knowing something about the intended users of
    our design would seem obvious for a number
    of reasons:
    Humans are good at some things and very
    poor at others
    There are definite limitations to what people
    can perceive and discriminate
    People will have certain expectations about
    how things should work - affordances
    1. The user

    Unfortunately many of the


    characteristics of interest for
    interaction design can depend on:
    Age
    Gender
    Culture
    Education etc.
    2. The activity or task
    Knowledge of what the users will be trying to do
    with our design is again of obvious interest:
    Which activities are common
    Is there a time limit or specific sequence
    Have the users been trained
    Do the users share a special jargon
    Are any activities potentially unsafe or risky
    Will any of the interactions on our product be
    novel to the users e.g. shake to shuffle
    3. The environment
    The setting and location of the interaction
    is also important and can influence the
    design
    Is it an emergency or hazardous
    environment
    Will the users be wearing special
    clothing e.g. gloves
    Will the users be seated or using the
    product with one hand etc.
    Activity 1
    Activity 2

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    Interaction Design as a profession

    Interaction Design ID can appear


    under a number of different
    guises:
    Interface design
    User centred design
    Human Computer Interaction
    Usability
    ID is a multi-disciplinary activity
    which relates to many academic
    subjects
    People working in ID are found in a
    very diverse range of industries:
    Consumer & industrial electronics
    Military, automotive and aviation
    Healthcare
    Media and entertainment
    Marketing etc.
    The goals of Interaction Design
    Safe not prone to error and allow easy recovery from error

    Utilitarian the systems are functional and the user can access
    these functions

    Effective the system meets the users requirements and


    expectations

    Efficient the system meets the requirements in the simplest


    way (save time and money)

    Usable the system is easy to learn and remember


    Why was the iPod so successful (and
    saved the company)?
    The one slide to remember

    Identify needs and establish


    requirements
    Develop alternative designs
    Build interactive prototypes
    Evaluate the prototypes
    Refine the prototypes
    Key Design Principles

    1. Visibility
    is it clear
    what the
    next action
    should be
    and what will
    happen?
    2. Feedback make it clear to the
    user that their action is accepted
    and is being worked on
    3. Constraints
    restrict the
    possible
    actions that
    can be
    performed
    using
    hardware if
    possible
    4. Consistency use similar
    operations and elements for
    similar tasks or actions
    5. Affordance ensure that the
    required actions are in harmony
    with the users expectations
    Usability Principles (Nielson)
    These are similar to the design principles but can
    form the basis of a checklist for evaluating a design
    Visibility of system status
    Match between system and the real world
    User control and freedom
    Consistency and standards
    Help users recognize, diagnose and recover from errors
    Error prevention
    Recognition rather than recall
    Flexibility and efficiency of use
    Aesthetic and minimalist design
    Help and documentation

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