Case Study

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CASE STUDY

In 2007, the Indian subsidiary of a multinational refinery became a Government of India


company. The government company had announced an ambitious expansion programme which
meant doubling the work force in less than four years. In 2007 at the time of wage revision, the
union and management agreed to a two-tier pay structure. Those already employed will be
eligible for a higher grade and those who are (to be) recruited afresh will get a lower grade
though jobs are similar in skill, responsibility and effort. Both the union and the management
justified that this is an innovative practice widely followed in deregulated companies abroad,
particularly the airlines in North America.

a) Is it fair agreement?

b) Would it contravene with the concept of equal pay for equal work?
CASE STUDY

The case discusses the compensation management practices at Tata Consultancy Services Ltd.
(TCS), one of the leading Indian IT companies. TCS compensation management system was
based on the EVA model. With the implementation of Economic Value Added (EVA)-based
compensation, the salary of employees comprised of two parts fixed and variable. The variable
part of the salary was arrived after considering business unit EVA, corporate EVA, and also
individual performance EVA. During the fourth quarter of the financial year (FY) 2007-2008,
TCS announced its plans to slash 1.5 percent of the variable component of employee salaries
since its EVA targets for the third quarter of FY 2007-2008 were not met The announcement
came as s jolt not only to TCS employees but also to the entire Indian IT industry. The company
came in for severe criticism and it was accused of not being transparent with respect to EVA
calculation. However, some analysts felt that the pay cuts were a result of the macroeconomic
challenges that the Indian IT companies were facing rapid appreciation of the rupee against
the US dollar and the recession in the US economy (USA was the largest market for the Indian
IT companies)

Questions

1. Analyze TCS HR practices with respect to its policy related to compensation of its
employees.
2. Discuss various concepts related to compensation management.
3. 3. Discuss the importance of variable compensation in light of its ability to motivate
employees and enhance organizational productivity.
4. 4. Discuss the pros and cons of the EVA-based compensation management system and
also analyze EVA as a performance measurement tool.
5. 5. Understand the rationale behind the cut in the compensation of the employees at TCS.
6. 6. Understand how macroeconomic variables could affect a companys HR policies.
7. 7. Appreciate the importance of HR goals and strategies in the success of an organization
Wages Fund Theory:

This theory was developed by Adam Smith (1723-1790). His theory was based on the basic

assumption that workers are paid wages out of a pre-determined fund of wealth. This fund, he

called, wages fund created as a result of savings. According to Adam Smith, the demand for

labour and rate of wages depend on the size of the wages fund. Accordingly, if the wages fund is

large, wages would be high and vice versa.

2. Subsistence Theory:

This theory was propounded by David Recardo (1772-1823). According to this theory, The

labourers are paid to enable them to subsist and perpetuate the race without increase or

diminution. This payment is also called as subsistence wages. The basic assumption of this

theory is that if workers are paid wages more than subsistence level, workers number will

increase and, as a result wages will come down to the subsistence level.

On the contrary, if workers are paid less than subsistence wages, the number of workers will

decrease as a result of starvation death; malnutrition, disease etc. and many would not marry.

Then, wage rates would again go up to subsistence level. Since wage rate tends to be at,

subsistence level at all cases, that is why this theory is also known as Iron Law of Wages. The

subsistence wages refers to minimum wages.

3. The Surplus Value Theory of Wages:

This theory was developed by Karl Marx (1849-1883). This theory is based on the basic assump-

tion that like other article, labour is also an article which could be purchased on payment of its

price i e wages. This payment, according to Karl Marx, is at subsistence level which is less than

in proportion to time labour takes to produce items. The surplus, according to him, goes to the

owner. Karl Marx is well known for his advocation in the favour of labour.
4. Residual Claimant Theory:

This theory owes its development to Francis A. Walker (1840-1897). According to Walker, there

are four factors of production or business activity, viz., land, labour, capital, and

entrepreneurship. He views that once all other three factors are rewarded what remains left is

paid as wages to workers. Thus, according to this theory, worker is the residual claimant.

The Bargaining Theory of Wages:

John Davidson was the propounder of this theory. According to this theory, the fixation of wages

depends on the bargaining power of workers/trade unions and of employers. If workers are

stronger in bargaining process, then wages tends to be high. In case, employer plays a stronger

role, then wages tends to be low.

7. Behavioural Theories of Wages:

Based on research studies and action programmes conducted, some behavioural scientists have

also developed theories of wages. Their theories are based on elements like employees

acceptance to a wage level, the prevalent internal wage structure, employees consideration on

money or wages and salaries as motivators.

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