1111 Distinguished Club Program and Club Success Plan

DISTINGUISHED CLUB PROGRAM
AND CLUB SUCCESS PLAN

How to Be a Distinguished Club
WHERE LEADERS
Rev. 4/2016 ARE MADE
AND CLUB SUCCESS PLAN
How to be a Distinguished Club
TOASTMASTERS
INTERNATIONAL
P.O. Box 9052 Mission Viejo, CA 92690 USA
Phone: +1 949-858-8255 Fax: +1 949-858-1207
www.toastmasters.org
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International, the Toastmasters International logo and all other Toastmasters
International trademarks and copyrights are the sole property of
Toastmasters International and may be used only with permission.
WHERE LEADERS
Item 1111 Rev. 4/2016 ARE MADE
Toastmasters District Mission Club Mission
International Mission We build new clubs and support all We provide a supportive and
We empower individuals to become clubs in achieving excellence. positive learning experience in which
more effective communicators members are empowered to develop
and leaders. communication and leadership skills,
resulting in greater self-confidence and
personal growth.
Toastmasters International Values

Integrity
Respect
Service
Excellence
Toastmasters International Envisioned Future

To be the first-choice provider of dynamic, high-value, experiential communication and leadership skills development.
A Toastmasters Promise
As a member of Toastmasters International and my club, I promise
To attend club meetings regularly
To prepare all of my speech and leadership projects to the best of my ability, basing them on projects in the Competent
Communication, Advanced Communication or Competent Leadership manuals
To prepare for and fulfill meeting assignments
To provide fellow members with helpful, constructive evaluations
To help the club maintain the positive, friendly environment necessary for all members to learn and grow
To serve my club as an officer when called upon to do so
To treat my fellow club members and our guests with respect and courtesy
To bring guests to club meetings so they can see the benefits Toastmasters membership offers
To adhere to the guidelines and rules for all Toastmasters education and recognition programs
To maintain honest and highly ethical standards during the conduct of all Toastmasters activities
CONTENTS
FOUNDATION FOR SUCCESS IN THE DISTINGUISHED CLUB PROGRAM. . . . . . . . . 5
THE DISTINGUISHED CLUB PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
How It Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Qualifying Requirement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Goals to Achieve. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Recognition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Terminology and Program Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Membership Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Membership at Year-end. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Net Growth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Submitting Information to World Headquarters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Newly Chartered Clubs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Club Success Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
The Advanced Leader Bronze Award. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
DISTRICT RECOGNITION PROGRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Area Directors Club Visits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
CLUB SUCCESS PLAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Team Composition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Team Operating Principles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Potential Obstacles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Meeting Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Team Interactions and Behavioral Norms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Starting Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Qualifying Requirement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Goals to Achieve. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Education: Goals 1 through 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Situation Analysis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Education Action Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Membership: Goals 7 and 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Membership Action Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Training: Goal 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Training Action Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Administration: Goal 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Administration Action Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Signatures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
DISTINGUISHED CLUB PROGRAM GOALS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Qualifying Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Goals to Achieve. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Recognition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Goal Tracking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Education. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Membership. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Training. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
CLUB RESOURCES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
DISTRICT LEADER TITLES

In February 2014, the Toastmasters International Board of Directors voted to change all district leader titles. The
updated titles apply to the elected and/or appointed district leader positions effective July 1, 2015. Those holding
district leadership positions prior to July 1, 2015 retain their previous titles.
PREVIOUS TITLE TITLE
District Governor
District Director
District #
Lieutenant Governor
Education and Training
Program Quality Director
District #
Lieutenant Governor
Marketing
Club Growth Director
District #
Secretary
Administration
Manager
Treasurer
Finance Manager
Public Relations
Officer Public Relations
Manager
Sergeant at Arms
Logistics Manager
Division Governor
Division Director
Area Governor
Area Director
Immediate Past
District Governor
Immediate Past
District Director
If you have questions, please contact [email protected].

FOUNDATION FOR SUCCESS IN THE
When your club possesses characteristics of quality, the member experience is enhanced. A high-quality club encourages and
celebrates member achievement, provides a supportive and fun environment and offers a professionally organized meeting with
variety. In those clubs, officers are trained in all aspects of club quality to ensure that members have access to a formal mentoring
program, are provided evaluations that help them grow and are motivated to achieve their goals. A primary objective of clubs
is to provide the best possible member experience so that existing members are retained and new members join. How can you
create the best possible member experience in your club? First impressions are crucial. Every new and prospective members
initial interaction with your club should be a positive one. Toastmasters defines these decisive times when initial impressions are
being created as Moments of Truth (Item 290).
Moments of Truth
First Impressions
Your club ensures that guests experiences and observations become first impressions
that encourage them to return.
Membership Orientation
Your club acquaints new members with the Toastmasters education and
recognition programs, their responsibility to your club and your clubs responsibility to
the member.
Fellowship, Variety and Your club offers a warm, friendly and supportive environment that encourages
Communication enjoyable learning.
Program Planning and Your club meetings are carefully planned, with well-prepared speakers
Meeting Organization and useful evaluations.
Membership Strength
Your club has a sufficient number of members to provide leadership and fill
meeting and committee assignments. Your club participates in membership-building
and retention practices.
Achievement Recognition
Your club monitors members progress toward goals, submits completed award
applications immediately and consistently recognizes member achievement.
When put into action, the Moments of Truth form the road map to realizing Toastmasters mission, envisioned future and
values. They are critical elements for success and distinction that transform successful clubs into Distinguished ones.
Distinguished clubs, in turn, are the basis for Distinguished areas, divisions and districts.
Let Moments of Truth, part of The Successful Club Series (Item 289), be your guide to delivering quality service and outstanding
member experiences.
DISTINGUISHED CLUB PROGRAM AND CLUB SUCCESS PLAN 5

THE DISTINGUISHED CLUB PROGRAM
The Distinguished Club Program includes 10 goals that your club should strive to achieve each year. When your club
incorporates the Moments of Truth (Item 290) into every meeting, you are already well on your way to reaching these annual
goals.
For your convenience, the 10 goals have been grouped into four areas:
Education: Members who have the opportunity to earn education awards are reaching their goals.
Membership: When new members join, everyones experience is enhanced because your club has enough members to
provide leadership and fill meeting and committee assignments.
Training: Trained club officers are better able to serve and support your club because they know how best to fulfill
their roles.
Administration: Fulfilling administrative duties, including submitting information on time, helps your club run more smoothly,
which benefits members.
HOW IT WORKS
The Distinguished Club Program is an annual program, running from July 1 through June 30. The program consists of 10 goals
your club should strive to achieve using the Club Success Plan (in the back of this manual) as your guide. To help you keep track of
your progress toward these goals throughout the year, updated reports are posted daily on the Toastmasters International website
at www.toastmasters.org/distinguishedperformancereports. At year-end, the number of goals the club achieved is calculated.
Based on this and whether or not the qualifying requirement has been met, the club may be recognized as a Distinguished, Select
Distinguished or Presidents Distinguished Club.
Qualifying Requirement
A qualifying requirement is a prerequisite or prior condition for participation in the program. If a qualifying requirement is not
met, your club may not earn Distinguished recognition even if all of its goals are met.
To be eligible for recognition, a club must be in good standing according to Policy 2.0, 4.: Good Standing of Clubs and must
meet the qualifying requirement of having either 20 members or a net growth of at least five new members as of June 30.
Transfer members do not count toward your clubs membership goals.
6 WHERE LEADERS ARE MADE

Goals to Achieve
Following are the goals your club should strive to achieve during the year:
Education Training
1.Two Competent Communicator (CC) awards 9.A minimum of four club officers trained during each
of the two training periods
2.Two more CC awards
3.One Advanced Communicator Bronze (ACB), Advanced Administration
Communicator Silver (ACS) or Advanced Communicator
Gold (ACG) award 10.On-time payment of membership dues accompanied
by the names of eight members (at least three of
4.One more ACB, ACS or ACG award whom must be renewing members) for one period
and on-time submission of one club officer list
5.One Competent Leader (CL), Advanced Leader Bronze
(ALB), Advanced Leader Silver (ALS) or Distinguished
Toastmaster (DTM) award
6.One more CL, ALB, ALS or DTM award
Membership
7.Four new members
8.Four more new members
A simple one-page summary of the program, called Distinguished Club Program Goals, is in the back of this manual. Your club
also may purchase a wall chart (Item 1111C) for display at club meetings to track progress.
Below is detailed information about how your club can achieve the Distinguished Club Program goals.
EDUCATION
Goals 1 through 6 focus on education awards. When members have the opportunity to reach their education goals, they are
benefiting from the Toastmasters experience, becoming better speakers and leaders.
1. Two CC awards
2. Two more CC awards
3. One ACB, ACS or ACG award
4. One more ACB, ACS or ACG award
5. One CL, ALB, ALS or DTM award
6. One more CL, ALB, ALS or DTM award

Your club achieves Goal 1 when two members receive CC awards during the Toastmasters year and achieves Goal 2 when an
additional two members receive CC awards.

When one member receives an ACB, ACS or ACG award during the year, your club achieves Goal 3; it achieves Goal 4 when an
additional member receives an ACB, ACS or ACG award.
Your club achieves Goal 5 when one member receives a CL, ALB, ALS or DTM award during the year and achieves Goal 6 when
an additional member receives a CL, ALB, ALS or DTM award.
Only members in good standing are eligible to earn education awards. A member in good standing is one whose dues have
been paid and received by WHQ for the current dues period (i.e., dues must be paid by April 1 for the April-September period
and by October 1 for the October-March period). See Policy 2.0, 3. Good Standing of Individual Members. All award applications
must be complete and received by World Headquarters by June 30.
Your club receives credit for only one type of education award per member, per year. This encourages all members to progress in
the education program, not just a few.
Example: Bill Smith receives a CC award in July. His club receives credit toward a goal. Later in the year, he earns
an ACB award. His club receives credit toward a goal for this award, too. However, in the same Toastmasters year,
Bill earns a second CC and a second ACB award; for these awards, his club does not receive credit toward
Distinguished Club goals.
Credit for an award may be given to only one club. Members who belong to more than one club must choose which club
receives credit for any one of their awards.
MEMBERSHIP
Goals 7 and 8 deal with membership. Quality clubs have enough members to make meetings diverse and engaging.
When new members join, meetings have more variety and natural attrition is offset. This results in an enhanced experience
for all club members.
7. Four new members
8. Four more new members
When four new members join the club during the Toastmasters year, your club achieves Goal 7. It achieves Goal 8 when an
additional four members join during the year.
Your club must submit a membership application to World Headquarters, along with corresponding membership dues for each
new, dual and reinstated member who joins during the Toastmasters year. (Transfer members do not count toward your clubs
membership goals.) For your club to receive credit in the Distinguished Club Program for the current Toastmasters year, member-
ship applications and new membership dues must be received by World Headquarters no later than June 30.
TRAINING
Goal 9 focuses on training. When club officers are well trained to perform their duties, club members are better served. This
makes the member experience more positive, which leads to increased member retention.
9. A minimum of four club officers trained during each of the two training periods
Your club achieves Goal 9 when at least four of its club officerspresident, vice president education, vice president membership,
vice president public relations, secretary, treasurer and sergeant at armsare trained in their responsibilities. Officers must attend
and fully participate in two district-sponsored training sessions. Credit is not given for non-officers attending in place of elected
officers, and credit is given only for one person per office. Officers must be trained for the position to which they were elected.

The first training session occurs between June 1 and August 31, and the second is held between December 1 and February 28
(or February 29 in leap years). Districts are encouraged to submit training reports online through District Central no later than
September 30 and March 31, respectively.
For newly chartered clubs, the following training guidelines apply to Goal 9 requirements.
CHARTER DATE Training Session 1 Training Session 2

(June 1--August 31) (December 1--February 28/29)
July 1August 31 A minimum of four club officers must A minimum of four club officers must
attend the first district-sponsored attend the second district-sponsored
training session training session
September 1October 31 A minimum of four club officers must A minimum of four club officers must
attend a makeup training session by an attend the second district-sponsored
authorized district representative between training session
the charter date and November 30
November 1February 28/29 Refer to Training Session 2 column When a minimum of four club officers
attend the second district-sponsored
training session, the club receives credit
for the first and second training sessions
March 1June 30 Refer to Training Session 2 column When a minimum of four club officers
attend a makeup training session by
an authorized district representative
between the charter date and June 30,
the club will receive credit for the first
and second training sessions in the
current program year
All makeup training opportunities should be scheduled through and approved by the program quality director.
Training reports submitted directly to World Headquarters by clubs will not be accepted. Club officers attending a training
session are responsible for giving the person conducting the training session their names, offices and club numbers.
Officers must be trained by authorized district representatives in a live training session. Audiovisual aids may be used to enhance
training, but they may not be the sole method of training. Therefore, club officers who simply view a video that describes their
responsibilities are not considered trained, even if the video was provided by a district leader.
ADMINISTRATION
Goal 10 is administrative. When your club fulfills its administrative duties on time, members and your club as a whole receive
recognition for their accomplishments.
10. On-time payment of membership dues accompanied by the names of eight members (at least three of whom must be
renewing members) for one period and on-time submission of one club officer list
For the membership dues portion of Goal 10, your club receives credit when:
4Your clubs OctoberMarch membership dues accompanied by the names of eight members (at least three of whom must
be renewing members) are received by World Headquarters on or before October 1
OR

Your clubs AprilSeptember membership dues and names of eight members (at least three of whom must be renewing
members) are received by World Headquarters on or before April 1
For the portion of Goal 10 that addresses club officer lists, keep in mind that, while some clubs elect officers annually, clubs that
meet at least weekly may hold semiannual elections. If your club holds annual elections, your club officer list must be received
by World Headquarters by June 30 to earn credit toward Goal 10 for the upcoming program year. If your club holds semiannual
elections, your club officer list must be received by World Headquarters by June 30 of the previous Toastmasters year and/or by
December 31 of the current Toastmasters year.
Annual terms are from July 1 through June 30. Semiannual terms run from July 1 through December 31 and January 1 through
June 30. Clubs that elect officers contrary to this schedule are operating in violation of the Club Constitution for Clubs of
Toastmasters International and are not eligible for credit in the Distinguished Club Program for submitting club officer lists.
New clubs that charter between October 1 and June 30 will receive credit for this goal in the current program year. The charter
submission fulfills the DCP requirement for the on-time officer list.
For all clubs chartered during the program year, be aware that separate from the requirement and credit in the DCP, membership
dues must be paid. Club officers will receive notification of prorated membership dues renewal amounts that are payable by
April 1 or October 1, depending on the month of charter.
Recognition
When your club meets the qualifying requirement and also does the following, it is eligible for Distinguished Club recognition
at year-end:
Achievement Recognition Earned

Achieve five of 10 goals Distinguished Club
Achieve seven of 10 goals Select Distinguished Club
Achieve nine of 10 goals Presidents Distinguished Club
If your club earns recognition as a Distinguished, Select Distinguished or Presidents Distinguished Club, World Headquarters will
send your clubs president an attractive ribbon for display on your club banner and a congratulatory letter. The ribbon and letter
will be included with a year-end report, showing how your club did and the recognition it earned.
Some Toastmasters clubs do not belong to districts. If that is the case for your club, recognition may be earned by achieving one
goal less than listed above.
TERMINOLOGY AND PROGRAM SPECIFICATIONS

Membership Base
Your clubs membership base is calculated at the beginning of the Toastmasters year (July 1). The membership base equals
the number of paid members the club had on June 30 of the previous Toastmasters year. These payments may come from
renewing, new, charter and reinstated members.
Payment of membership-renewal dues received by World Headquarters after July 1 of the previous Toastmasters year counts
toward the membership base. Therefore, the membership base may be revised at any time during the year to reflect late
membership payments for the previous Toastmasters year.
The following is an example of how a clubs membership base may be affected throughout the year:
Example: In April, your club submits payment of membership-renewal dues for 17 members. In June, it submits
two membership applications and new membership dues to World Headquarters. This brings your clubs total

membership to 19 on June 30 and your club then begins the new Toastmasters year with 19 members. In August,
your club submits membership-renewal dues for three members for the AprilSeptember period. These people had
been members for several years, but did not pay their membership-renewal dues on time. Your clubs membership base
is adjusted for these late-paying members. The three additional members raise your clubs membership base to 22.
Membership at Year-end
The total number of members (renewing, dual, new, charter and reinstated) in your club whose membership dues payments
were received by World Headquarters is your clubs membership at year-end. Year-end membership counts may not be adjusted.
April membership dues payments received after June 30 are not added to the membership at year-end. However, these late
membership dues payments do increase the membership base for the current Toastmasters year.
Following are examples illustrating how a clubs accomplishments and membership affect its eligibility for recognition:
Example 1: A club had 14 members on July 1. Three members earned CC awards, and two earned AC awards. Five
new members joined. Four club officers were trained in each period. Membership-renewal dues with the names
of renewing members were submitted on time twice, but no club officer list. The club had 19 members on June
30. It achieved goals 1, 3, 4, 7 and 9a total of five goals. Since it had 19 members on June 30 (a net growth of five
members), it is recognized as a Distinguished Club.
Example 2: A club had 24 members on July 1. Four members earned CC awards, one an AC award and another a CL
award. Eight new members joined. Four club officers were trained in each period. Membership-renewal dues with the
names of renewing members and a club officer list were submitted on time. The club had 18 members on June 30.
It achieved goals 1, 2, 3, 5, 7, 8, 9 and 10a total of eight goals. However, since it did not have 20 members at year-end
or a net growth of five new members, it is not eligible for recognition.
Example 3: A club had 19 members on July 1. One member earned an AC award, and one earned a CL award.
Membership-renewal dues with the names of renewing members and a club officer list were submitted on time.
The club had 23 members on June 30. It achieved goals 3, 5, 7 and 10a total of four goals. Even though it had more
than 20 members at year-end, the club did not achieve enough goals to earn recognition.
Net Growth
Net growth occurs when the total members at year-end (June 30) exceeds the membership base.
Submitting Information to World Headquarters

Documents must be received by World Headquarters by midnight, Pacific Time, on the deadline date even if the deadline falls
on a weekend or holiday. Because no changes may be made after documents are received, club officers should be careful to
submit accurate information.
Be aware that it is your responsibility as the sender to ensure the successful transmission of any document. Toastmasters
International is not responsible for any illegible or incomplete documents it receives, for fax machine malfunctions or failures
or for busy signals.
Newly Chartered Clubs

In the current Distinguished Club Program year, newly chartered clubs will be assigned a minimum membership base of 20 for
reporting purposes. For clubs that charter with more than 20 members, reports will reflect the actual paid membership count as
the base.

REPORTS
Regular feedback is an important part of any recognition program. When you are working toward goals, you need to know
how you are progressing. An online report shows your clubs membership base, current membership and progress toward the
10 goals. Following the June 30 close date and after all data received has been processed, the president of your club is sent
a year-end report showing how your club did and any recognition it earned. Updates are available daily on the Toastmasters
International website at www.toastmasters.org/distinguishedperformancereports.
CLUB SUCCESS PLAN

The club executive committeewhich includes all seven officers and the immediate past presidentdevelops a Club Success
Plan based on the needs and goals of club members. First, club officers determine how they will communicate, address
conflict and hold themselves accountable. Secondly, club officers evaluate current situations, establish specific goals and develop
strategies that can be used to achieve success. To help club officers in that effort, the plan identifies helpful resources that can be
used. Finally, the plan calls for club officers to identify assignments, develop a timetable and track accomplishments.
Earning recognition for a club isnt something anyone accomplishes alone. It takes a team of people who are dedicated to a
common goal, have a plan and execute it well. They share responsibility for their tasks and depend on one another to achieve
them. These teams dont only include club officers; clubs may also form other committees to help carry out specific aspects of
the Club Success Plan.
The club executive committee determines what the club will accomplish this year and in years to come. The vision should be
both attainable and inspiring so that other club members are motivated to get involved and help the committees efforts.
Once the vision is recorded, club officers determine who will take which roles and the responsibilities of each member. Are the
skills and talents of some members a great fit for certain tasks? By assessing questions like these, club officers can assign tasks to
the best-suited members.
The Club Success Plan includes all elements necessary to achieve your clubs goals: what, how, who and when. Determining
in advance what should be done, when and how it will be accomplished and who is responsible for doing it, make achieving
success much easier. To that end, the club executive committee should begin the term with the following agenda:
1. Set specific goals.
2. Establish strategies to achieve the goals.
3. Develop a framework to help carry out the plan and produce results.
Club officers review online reports and meet regularly to evaluate progress in the Club Success Plan; they then make
adjustments as needed. Good communication amongst the club executive committee is important. Club officers should
follow up as often as necessary and offer assistance to resolve any conflicts and challenges that arise.
In order to reach goals outside the scope of one year, outgoing club officers should share the Club Success Plan with incoming
officers toward year-end. This way, each new team of club officers can build on the successes achieved in preceding terms.
The Advanced Leader Bronze Award

The Advanced Leader Bronze award recognizes members for their leadership activities within the club. One of the requirements
for earning this award is to serve as a club officer (president, vice president education, vice president membership, vice president
public relations, secretary, treasurer or sergeant at arms) and participate in the preparation of the Club Success Plan while serving
as an officer. By assisting in the preparation and completion of the plan, club officers earn credit toward this award.

DISTRICT RECOGNITION PROGRAM
The Distinguished Club Program serves as the starting point for the District Recognition Program, which encompasses the
Distinguished Area, Division and District programs. The goals of these programs are based on Distinguished clubs. This means
that clubs success is critical to the success of areas, divisions and districts. The chart below illustrates the relationship between
club, area, division and district:
DISTINGUISHED
CLUB
DISTINGUISHED DISTINGUISHED DISTINGUISHED
AREA DISTRICT DIVISION

AREA DIRECTORS CLUB VISITS
The area director, in particular, serves as a liaison between your club and the district. Twice each year, the area director visits your
club. During these visits, he or she may ask to review your Club Success Plan. You should be prepared to show and discuss the
plan and your clubs progress in it. The area director may be able to assist your club with district support or have valuable tips for
incorporating the Moments of Truth (Item 290) into your meetings.

CLUB SUCCESS PLAN
Club Number
TEAM COMPOSITION
Name the members of the club executive committee (all seven officers and the immediate past president):
VALUES
Toastmasters Internationals values are integrity, respect, service and excellence. These values should be incorporated as anchor
points in every decision made at all levels within the organization. Toastmasters values provide a means of guiding and evaluat-
ing the organizations operations, planning and envisioned future.
What are the club executive committees values?
TEAM OPERATING PRINCIPLES

What principles does the club executive committee hold? (These principles might include trust, safe learning, collaboration, etc.)

POTENTIAL OBSTACLES
What obstacles will the club executive committee have to consider when strategizing? (These obstacles might include
conflicting personal commitments, for example.)
MEETING PROTOCOL
In general, how will the club executive committee process tasks? (For example, consider how often to meet or call, what the
meeting practices will be, etc.)
TEAM INTERACTIONS AND BEHAVIORAL NORMS

How will decisions be made?
What will be the club executive committees method of communication? Determine the first preference, second preference
and so on.

What will the communication parameters be? (Parameters might include whether the club executive committee communicates
by phone or email.) How long will meetings last? How often will the committee members communicate with each other and
with the area director?
How will the club executive committee resolve differences of opinion?
How will the club executive committee members support one another?
How will the club executive committee be held accountable for its responsibilities?
How will the club executive committee and supporting members be recognized for their efforts?

STARTING POINT
What is your clubs membership base? ___________________
Qualifying Requirement
To be considered for recognition, your club must have either 20 members or a net growth of at least five new members as of
June 30.
How many members does your club aim to have as of June 30? _______________
How much net growth does your club aim to have as of June 30? ______________
Goals to Achieve

How many of the 10 goals does your club aim to achieve? ____________________
EDUCATION: GOALS 1 THROUGH 6

1. Two CC awards
2. Two more CC awards
3. One ACB, ACS or ACG award
4. One more ACB, ACS or ACG award
5. One CL, ALB, ALS or DTM award
6. One more CL, ALB, ALS or DTM award
Situation Analysis
The purpose of a situation analysis is to assess the state of your club right now. Only once your club identifies where it is can you
plan where its going.
Review the current situation in your club regarding education awards.

What is the current education award status of club members? (For example, Charlie is due to earn his CC award after giving his
tenth speech on July 15. Three more members must earn CC awards in order to accomplish Goals 1 and 2.)
How many members are due to earn an award in the near future? Who are they?
How motivated are members to achieve education awards?
What obstacles keep members from earning CC awards?
After members earn CC awards, what is their understanding of the additional awards that can be earned? How familiar are
members with the education program?
How does your club promote the education program?
Additional notes:

Education Action Plan
Identify the actions your club will take to meet the needs identified in the situation analysis.
Education Action 1
Describe how to help members earn CC awards. Specifically, what action will be taken? Refer to this action as Education Action 1.
Resources for Education Action 1

Your club has many resources at its disposalequipment, materials, people and potential funding. Committees can be formed
to carry out specific goals, especially when certain members are interested or have skills in a given field.
What equipment, materials, funding or peopleindividuals or committeescan be used to help accomplish Education Action 1?
Assignment for Education Action 1

In creating a plan, it is important to assign an individual or a group to each action. This way, the responsible party is held
accountable for the completion of the assigned action.
Who is responsible for Education Action 1? If it is a committee, who are the members of the committee and what is each
persons specific responsibility?
Timetable for Education Action 1

Determining a timetable allows the club executive committee to track progress toward each goal. Once the timetable is defined,
the committee should review it periodically to determine whether your club is on track to complete each action or if adjustments
must be made to reach the goal.
When will Education Action 1 begin?
When will Education Action 1 be complete?
How will progress be tracked?

Education Action 2
Consider how to address the needs of members so they can earn ACB, ACS and ACG awards. Specifically, what action will be
taken? Refer to this action as Education Action 2.




Education Action 3
Describe your approach to helping members earn CL, ALB, ALS and DTM awards. Specifically, what action will be taken? Refer to
this action as Education Action 3.




MEMBERSHIP: GOALS 7 AND 8
7. Four new members
Situation Analysis
Review the current situation in your club regarding membership.
What is the current membership situation? On average, how many new members join your club each year?
What are your clubs current obstacles in achieving its membership goals?
Additional notes:
Membership Action Plan

Membership Action 1
Describe how your club will gain four new members. Specifically, what action will be taken? Refer to this action as Membership
Action 1.
Resources for Membership Action 1

What equipment, materials, funding or peopleindividuals or committeescan be used to help accomplish Membership Action 1?

Assignment for Membership Action 1
Who is responsible for Membership Action 1? If it is a committee, who are the members of the committee and what is each
Timetable for Membership Action 1

When will Membership Action 1 begin?
When will Membership Action 1 be complete?
Membership Action 2
Describe how your club will gain four more new members. Specifically, what action will be taken? Refer to this action as
Membership Action 2.
Resources for Membership Action 2

What equipment, materials, funding or peopleindividuals or committeescan be used to help accomplish Membership Action 2?
Assignment for Membership Action 2

Who is responsible for Membership Action 2? If it is a committee, who are the members of the committee and what is each

Timetable for Membership Action 2
When will Membership Action 2 begin?
When will Membership Action 2 be complete?

TRAINING: GOAL 9
9. A minimum of four club officers trained during each of the two training periods
Situation Analysis
Review the current situation in your club regarding training.
What is the current training situation? On average, how many club officers are trained each year?
What are your clubs current obstacles in achieving its training goals?
Additional notes:
Training Action Plan

Training Action 1
Describe how your club will ensure that four club officers are trained between June 1 and August 31. For newly chartered clubs, view
the Goal 9 chart that appears on page 9 of this manual for training requirement guidelines. Specifically, what action will be taken?
Refer to this action as Training Action 1.
Resources for Training Action 1

What equipment, materials, funding or peopleindividuals or committeescan be used to help accomplish Training Action 1?

Assignment for Training Action 1
Who is responsible for Training Action 1? If it is a committee, who are the members of the committee and what is each persons
specific responsibility?
Timetable for Training Action 1

When will Training Action 1 begin?
When will Training Action 1 be complete?
Training Action 2
Describe how your club will ensure that four club officers are trained between December 1 and February 28 (or February 29 in leap
years). For newly chartered clubs, view the Goal 9 chart that appears on page 9 of this manual for training requirement guidelines.
Specifically, what action will be taken? Refer to this action as Training Action 2.
Resources for Training Action 2

What equipment, materials, funding or peopleindividuals or committeescan be used to help accomplish Training Action 2?
Assignment for Training Action 2

Who is responsible for Training Action 2? If it is a committee, who are the members of the committee and what is each persons
specific responsibility?

Timetable for Training Action 2
When will Training Action 2 begin?
When will Training Action 2 be complete?

ADMINISTRATION: GOAL 10
10. On-time payment of membership dues accompanied by the names of eight members (at least three of whom must be
renewing members) for one period and on-time submission of one club officer list
For new clubs that are chartered between October 1 and June 30, the charter submission fulfills the requirement for an
on-time officer list and payment of membership dues for one renewal period.
Situation Analysis
Review the current situation in your club regarding administration.
What are your clubs current obstacles in achieving its administration goals?
Additional notes:
Administration Action Plan

Administration Action 1
Describe how your club will ensure that membership dues accompanied by the names of eight members (at least three of whom
must be renewing members) are received by World Headquarters for the current dues period (on or before October 1) or on or
before April 1). Specifically, what action will be taken? Refer to this action as Administration Action 1.
Resources for Administration Action 1

What equipment, materials, funding or peopleindividuals or committeescan be used to help accomplish Administration
Action 1?

Assignment for Administration Action 1
Who is responsible for Administration Action 1? If it is a committee, who are the members of the committee and what is each
Timetable for Administration Action 1

When will Administration Action 1 begin?
When will Administration Action 1 be complete?
Administration Action 2
Describe how your club will ensure a club officer list is received by World Headquarters by June 30 and/or by December 31
(if the club elects semiannually). Specifically, what action will be taken? Refer to this action as Administration Action 2.
Resources for Administration Action 2

What equipment, materials, funding or peopleindividuals or committeescan be used to help accomplish Administration
Action 2?
Assignment for Administration Action 2

Who is responsible for Administration Action 2? If it is a committee, who are the members of the committee and what is each

Timetable for Administration Action 2
When will Administration Action 2 begin?
When will Administration Action 2 be complete?

SIGNATURES
President Date
Vice president education Date
Vice president membership Date
Vice president public relations Date
Secretary Date
Treasurer Date
Sergeant at arms Date
Immediate past president Date
Club member and role Date

DISTINGUISHED CLUB PROGRAM GOALS
Toastmasters Year:
QUALIFYING REQUIREMENT
To be considered for recognition, your club must either have 20 members or a net growth of at least five new members as of June 30. Transfer members do not count
toward this total until their membership has been paid and is current in their new club.
GOALS TO ACHIEVE
Following are the goals your club should strive to achieve during the year:
Education Training
FF 1.Two Competent Communicator (CC) awards FF 9.A minimum of four club officers trained during each of
the two training periods *
FF 2.Two more CC awards
FF 3.One Advanced Communicator Bronze (ACB), Advanced

Communicator Silver (ACS) or Advanced Communicator
Administration
Gold (ACG) award FF 10.On-time payment of membership dues accompanied
by the names of eight members (at least three of whom
FF 4.One more ACB, ACS or ACG award
must be renewing members) for one period and on-time
FF 5.One Competent Leader (CL), Advanced Leader submission of one club officer list *
Bronze (ALB), Advanced Leader Silver (ALS) or
Distinguished Toastmaster (DTM) award
FF 6.One more CL, ALB, ALS or DTM award
Membership
FF 7.Four new members
FF 8.Four more new members
RECOGNITION
When your club meets the qualifying requirement and also does the following, it is eligible for Distinguished Club recognition at year-end:

Check your progress at www.toastmasters.org/distinguishedperformancereports.
*For important information about Goals 9 and 10, please see the Distinguished Club Program and Club Success Plan (Item 1111).
GOAL TRACKING
When your club meets the qualifying requirement and also does the following, it is eligible for Distinguished Club recognition at year-end:
Education
1. Two CC awards
Name: _______________________________________________________________ Name: _______________________________________________________________
Date award application sent: ______________________________________________ Date membership application sent: ________________________________________
Name: _______________________________________________________________ Name: _______________________________________________________________
Name: _______________________________________________________________
2. Two more CC awards Date membership application sent: ________________________________________
Name: _______________________________________________________________
Date award application sent: ______________________________________________
Name: _______________________________________________________________
Name: _______________________________________________________________
Date membership application sent: ________________________________________
Date award application sent: ______________________________________________
Name: _______________________________________________________________
3. One ACB, ACS or ACG award Date membership application sent: ________________________________________
Name: _______________________________________________________________ Name: _______________________________________________________________
4. One more ACB, ACS or ACG award Name: _______________________________________________________________

Name: _______________________________________________________________ Date membership application sent: ________________________________________
Date award application sent: ______________________________________________ Training
9. A minimum of four club officers trained during each of the two training
5. One CL, ALB, ALS or DTM award periods
Name: _______________________________________________________________ Period: _____________________________________________________ (Districts
Date award application sent: ______________________________________________ submit training reports to World Headquarters online through District Central.)
6. One more CL, ALB, ALS or DTM award Administration

10. On-time
payment of membership dues accompanied by the names of
Name: _______________________________________________________________
eight members (at least three of whom must be renewing members) for
Date award application sent: ______________________________________________ one period and on-time submission of one club officer list
Membership Period: _______________________________________________________________
7. Four new members
Date sent: ____________________________________________________________
Name: _______________________________________________________________
Date membership application sent: ________________________________________
2016 Toastmasters International Item 1111C Rev. 4/2016

CLUB RESOURCES
Membership Applications www.toastmasters.org/membershipapps

Moments of Truth (Item 290) www.toastmasters.org/290

The Successful Club Series (Item 289) www.toastmasters.org/289
Success 101 (Item 1622) www.toastmasters.org/1622

Logos, Images and Templates www.toastmasters.org/logos
Master Your Meetings (Item 1312) www.toastmasters.org/1312
Membership Growth (Item 1159) www.toastmasters.org/1159
Put on a Good Show (Item 220) www.toastmasters.org/220

Finding New Members for Your Club (Item 291) www.toastmasters.org/291
Questions about the Distinguished
Club Program [email protected]

Questions about club officers [email protected]

Finding district contacts, your clubs area
director and a listing of district websites www.toastmasters.org/districtwebsites
Toastmaster magazine www.toastmasters.org/publications


NOTES

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DISTINGUISHED CLUB PROGRAM

AND CLUB SUCCESS PLAN

2016 Toastmasters International. All rights reserved. Toastmasters

Toastmasters International Values

Toastmasters International Envisioned Future

DISTRICT LEADER TITLES

PREVIOUS TITLE TITLE

If you have questions, please contact [email protected].

DISTINGUISHED CLUB PROGRAM AND CLUB SUCCESS PLAN 5

6 WHERE LEADERS ARE MADE

6.One more CL, ALB, ALS or DTM award

2. Two more CC awards

3. One ACB, ACS or ACG award

4. One more ACB, ACS or ACG award

5. One CL, ALB, ALS or DTM award

6. One more CL, ALB, ALS or DTM award

DISTINGUISHED CLUB PROGRAM AND CLUB SUCCESS PLAN 7

7. Four new members

8. Four more new members

8 WHERE LEADERS ARE MADE

CHARTER DATE Training Session 1 Training Session 2

DISTINGUISHED CLUB PROGRAM AND CLUB SUCCESS PLAN 9

Achievement Recognition Earned

TERMINOLOGY AND PROGRAM SPECIFICATIONS

10 WHERE LEADERS ARE MADE

Submitting Information to World Headquarters

Newly Chartered Clubs

DISTINGUISHED CLUB PROGRAM AND CLUB SUCCESS PLAN 11

CLUB SUCCESS PLAN

The Advanced Leader Bronze Award

12 WHERE LEADERS ARE MADE

AREA DISTRICT DIVISION

DISTINGUISHED CLUB PROGRAM AND CLUB SUCCESS PLAN 13

14 WHERE LEADERS ARE MADE

What are the club executive committees values?

TEAM OPERATING PRINCIPLES

DISTINGUISHED CLUB PROGRAM AND CLUB SUCCESS PLAN 15

TEAM INTERACTIONS AND BEHAVIORAL NORMS

16 WHERE LEADERS ARE MADE

How will the club executive committee resolve differences of opinion?

DISTINGUISHED CLUB PROGRAM AND CLUB SUCCESS PLAN 17

Achievement Recognition Earned

Achieve seven of 10 goals Select Distinguished Club

Achieve nine of 10 goals Presidents Distinguished Club

EDUCATION: GOALS 1 THROUGH 6

2. Two more CC awards

3. One ACB, ACS or ACG award

4. One more ACB, ACS or ACG award

5. One CL, ALB, ALS or DTM award

6. One more CL, ALB, ALS or DTM award

Review the current situation in your club regarding education awards.

18 WHERE LEADERS ARE MADE

How motivated are members to achieve education awards?

What obstacles keep members from earning CC awards?

How does your club promote the education program?

DISTINGUISHED CLUB PROGRAM AND CLUB SUCCESS PLAN 19

Resources for Education Action 1

Assignment for Education Action 1

Timetable for Education Action 1

When will Education Action 1 begin?

6.One more CL, ALB, ALS or DTM award

FF 3.One Advanced Communicator Bronze (ACB), Advanced

FF 8.Four more new members