Operational Excellence PDF

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Manufacturers are under pressure to reduce costs while improving quality and efficiency. There is often a disconnect between plant operations and the enterprise that can erode competitiveness.

Manufacturers face pressures to reduce costs while improving quality, flexibility, and compliance to environmental regulations. Unpredictability, inefficiency and poor visibility between plant operations and the enterprise can hurt competitiveness.

The three key dimensions are efficiency, innovation, and virtualization.

Solutions Overview

OPERATIONAL EXCELLENCE
Engineering and Manufacturing Solutions
In todays competitive world and volatile economy We are at the forefront of creating industry-
manufacturers are under constant pressure to specific work flows and related solutions
reduce operating costs and at the same time frameworks that bridge the shop floor-to-top
improve key operational parameters such as floor chasm. Our solutions are component-based
quality, agility, flexibility and environmental frameworks that leverage industry best practices
regulations. Often there is a disconnect and standards, which help clients to control costs,
between core manufacturing operations and increase productivity, enhance customer service
the enterprise. Between the shop floor and and produce goods more efficiently.
the top floor, competiveness can be eroded by
unpredictability, inefficiency and poor operational Controls and Operations Management
visibility. Significant gains can be realized across
Quality &
the manufacturing value chain by applying the Plant to Business Compliance
Process
Automation
Integration (P2B) Management
right expertise and a framework to continuously (QCM)
(PAS)

improve processes
Process Design,
Industrial
Simulation & Process Control
Mobility
As manufacturers seek to unlock value by Optimization
Solutions (IMS)
& Safety (PCS)
(DSO)
integrating plant operations with the enterprise,
Cognizants Engineering and Manufacturing Manufacturing Enterprise Enterprise Asset
Execution Systems Manufacturing Management
Solutions (EMS) practice is well positioned (MES) Intelligence (EMI) (EAM)

to partner with its customers in their


transformational initiatives. Figure 1

Engineering & Manufacturing We leverage our alliances with various leading


Solutions technology/product vendors like Invensys for
thought leadership and delivery excellence.
Our practice consists of a strong pool of over 1500 We help our clients realize the full potential
consultants with a mix of functional and technical of the investments made in manufacturing
expertise, delivering integrated engineering systems, through composite solutions,
solutions to industry leading players. A team facilitating information exchange and eliminating
of technology and industry experts perform redundancy. The key to realize this objective is
industry-leading R&D work building cutting- the Manufacturing Solution Center, a state-of-the-
edge solutions for industry / customer specific art, 12,000 square foot R&D lab which functions
scenarios. as a sandbox replicating real-time scenarios in a
lab environment.

solutions overview | 2011


Our Center of Excellence (CoE) offers a dedicated Higher coordination between these three pillars
team of experienced domain experts whose is required in order to achieve overall operational
primary focus is to track and analyze the evolving excellence. While disparate point solutions
needs and emerging technology trends across are required to address critical functionalities
the manufacturing lifecycle. This business and associated with Planning, Asset Management,
technology group functions as an integral part of Quality and Execution, without interoperability
our engagement with clients at every stage. and integration it is extremely difficult to drive
operational excellence on an on-going manner.
Operational Excellence
To aid customers in their journey of operational
Operational Excellence is a systematic approach to excellence, Cognizant looks at three key
attaining world class performance in productivity, dimensions shown below in Figure 3:
quality and delivery of services and/or goods.
It is the goal of achieving superior yields, lead
time and through-put whilst eliminating waste.
Operational Excellence is centered on three main
pillars:
OPERATIONAL EXCELLENECE

Operational
Production Effectiveness of
Manufacturing
Planning & People, Processes
Execution
Control & Assets

Monitor Demand Shop floor Visibility Asset Monitoring &


control (OEE)
Monitor Inventory Shop Order
sequencing Operational
Perform Material & efficiencies & costs
and execution
capacity checks
People training &
Plan order Real time data
empowerment
acquisition
Align Production
Learner & adaptable
Data Historization
Supplier Quality processes
checks Alarms and Alerts
Adoption of industry
Track deliveries Order Confirmation best practices
against customer
orders

Figure 2

Operational Excellence - Three Key Dimensions


Replicating best practices across the Creating new Operating Norms by leveraging
enterprise using operational excellence Convergence of Technologies
programs such as TQM, TPM, Six Sigma,
and RTF Innovative Industry solutions
Covering whitespaces not covered adequately
Service portfolio focused at improving by current market solutions
productivity, quality and visibility
N CY IN
N
IE Cognizant OV
Enable responsiveness and cost F IC Framework for
AT
EF
IN
NO
IO
eciencies through collaboration CY
Achieving Operational VA N
I EN Cognizant T
FIC Excellence
Framework for IO
N
EF
Achieving Operational
VIRTUALIZATION
Excellence
Transformational solutions that allow customers to embrace
VIRTUALIZATION
virtualization of engineering solution & infrastructure with extended
virtual teams

Leveraging industrial solutions on Cloud empowering


stakeholders with real-time operational visibility through mobility
solutions

Figure 3

solutions overview 2
Customer Success Stories

Global leader in pharmaceutical


product manufacturing & A leading polyester film Le
eading
g global automa
atio
on
distribution manufacturer playerr

Assess the applicability of Real time tracking of Make-to- Providing engineering and
mass serialization concepts Order polyster film rolls manufacturing support to SW/
for eective tracking of drug Re-engineering plant-floor HW components of DCS/SCADA
shipments system to technologically Product line
Process re-engineering and superior platform Enhancement of features to
infrastructure gap analysis Transform while Perform product
Recommendations to comply TM approach for solution Complete ownership of
with serialization requirement envisioning components
and modeling of proposed post Interfacing with Invensys Technical support: end
serialization processes FOXBORO and i2 Scheduling customer issues
system

About Cognizant

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process
outsourcing services, dedicated to helping the worlds leading companies build stronger businesses. Headquartered
in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep
industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With
over 50 delivery centers worldwide and over 118,000 employees as of June 30, 2011, Cognizant is a member of the
NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top-performing
and fastest growing companies in the world.

Visit us online at www.cognizant.com for more information.

World Headquarters European Headquarters India Operations Headquarters


500 Frank W. Burr Blvd. Haymarket House #5/535, Old Mahabalipuram Road
Teaneck, NJ 07666 USA 28-29 Haymarket Okkiyam Pettai, Thoraipakkam
Phone: +1 201 801 0233 London SW1Y 4SP UK Chennai, 600 096 India
Fax: +1 201 801 0243 Phone: +44 (0) 20 7321 4888 Phone: +91 (0) 44 4209 6000
Toll Free: +1 888 937 3277 Fax: +44 (0) 20 7321 4890 Fax: +91 (0) 44 4209 6060
Email: [email protected] Email: [email protected] Email: [email protected]

Copyright 2011, Cognizant. All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the express written permission from Cognizant. The information contained herein is
subject to change without notice. All other trademarks mentioned herein are the property of their respective owners.

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