Maximo Asset Management Secure
Maximo Asset Management Secure
Maximo Asset Management Secure
Asset Management
made simple
By Dave Bertolini
Maximo Asset Management Made Simple
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Maximo Asset Management Made Simple
Contents
Introduction.................................................................................................................................................................................... 1
Asset Management......................................................................................................................................................................... 1
Identifying Assets....................................................................................................................................................................... 1
Asset Hierarchy.......................................................................................................................................................................... 2
Functional Locations................................................................................................................................................................. 3
ParentChild Relationships...................................................................................................................................................... 3
Parts versus Equipment............................................................................................................................................................. 4
Establishing Assets in Maximo............................................................................................................................................... 5
Equipment Numbering............................................................................................................................................................. 5
Equipment Description............................................................................................................................................................. 6
Asset Status................................................................................................................................................................................. 6
Attachments................................................................................................................................................................................ 7
Locations..................................................................................................................................................................................... 8
Location Types........................................................................................................................................................................... 8
Asset Details............................................................................................................................................................................... 9
Asset Priority.............................................................................................................................................................................. 9
Meter Group............................................................................................................................................................................... 9
Failure Class..............................................................................................................................................................................10
Equipment Analysis Using Problem, Cause and Remedies...............................................................................................10
Problems....................................................................................................................................................................................11
Causes........................................................................................................................................................................................11
Remedies...................................................................................................................................................................................11
Asset Purchase Information...................................................................................................................................................12
Manufacturers..........................................................................................................................................................................12
Asset Specifications..................................................................................................................................................................13
Asset Classifications.................................................................................................................................................................13
Specifications/Attributes.........................................................................................................................................................14
Hazards/Precautions................................................................................................................................................................15
Equipment History..................................................................................................................................................................15
Meet the Author...........................................................................................................................................................................17
Additional Resources...................................................................................................................................................................18
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Maximo Asset Management Made Simple
Introduction
This document provides insights from a maintenance perspective, the day-to-day user of the system and the information
contained within it. Identifying all maintainable assets and their physical locations are critical to the maintenance func-
tion. From this functionality, data to identify the required maintenance strategies, develop logical maintenance routes
and identify routine spare parts can be understood. All too often, this data is not fully populated and assets, systems, or
locations are omitted, leaving significant informational gaps that are ultimately never populated.
Identifying maintainable assets and establishing their parent-child relationships (i.e., the asset hierarchy) are two of the
most critical elements to ensure system success. The inclusion of maximum asset data not only assists maintenance, but
the entire organization, while providing a robust maintenance management tool for accurate data-driven decisions.
The information in this document is not a system configuration or training guide for Maximo. It is presented as examples
of data needs from a maintenance perspective.
Asset Management
Identifying Assets
The asset management module or area should contain all data for each maintainable asset located within the site. This
module or area is the most critical part of the system since it contains the equipment hierarchy, which is considered
the backbone of the system. The hierarchy requires significant thought and must include a top-down approach start-
ing with the site itself. It is helpful to follow the process flow of the site. Identify the site, the functional locations, the
systems and then the equipment.
One of the biggest contributors to data disappointment in Maximo is an incomplete or inaccurate asset hierarchy. The
hierarchy establishes the structure for numerous aspects of system functionality. A majority of these disappointments
can be corrected with a properly defined hierarchy utilizing an internationally recognized equipment taxonomy or
natural grouping of equipment.
Its all about parent-child relationships that are established that enable cost roll ups, asset identification, data analysis,
reporting for metrics, and failure threads (e.g., mean time between failures, failure rates, etc.). Typical hierarchies are
routinely void of all assets, lack defined parent-child relationships and, many times, lack logical flow. Organizations
must manage their assets and using an accurate equipment taxonomy is a requirement.
Business Category
should be identified and/or those that have a de- (3)
fined maintenance strategy. For example, a func- Installation
(4)
tional location or a press in-feed system would Plant/Unit
have these child assets associated with it: a roller (5)
Section/System
conveyor, an electric motor, a gearbox and a vari-
(6)
Equipment Subdivision
attach bill of material (BOM) information. The hi- Figure 1: Equipment taxonomy example
erarchy structure as shown in Figure 1 uses equip-
ment taxonomy or natural grouping of equipment.
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Maximo Asset Management Made Simple
Using the equipment taxonomy example in Figure 1, one can identify similar failure issues on all electric motors for
the assets at the plant or within specific areas. Mean time between failures (MTBF) for all electric motors in a plant
or motors on the hydraulic system now can be quickly obtained. Once the hierarchy is accurate and aligned utilizing
equipment taxonomy, then MTBF, failure rate, cost, effectiveness of the maintenance strategy, etc., can be identified
with a Maximo report or data query.
Identifying what is causing the majority of any type of component or maintainable asset failure begins with knowing
that you have a problem. Getting this correct enhances the capabilities and functionality of the Maximo and elimi-
nates data disappointment for the maintenance resources.
Asset Hierarchy
The asset hierarchy is also a critical element of the system. Because it is commonly referred to as the backbone of the
system, it must be properly identified and established. If established incorrectly, roll up (vertical) and comparison
(horizontal) searching, sorting and reporting are not possible. Spend the necessary time to get this part right, or every-
thing in the system will be dysfunctional. It is best to conduct this activity with the implementation team, a large dry-
erase board and multiple walks through the site to ensure everything is identified and, ultimately, correctly established.
ABC
Corporation
Production Flow
(Departments) or In-Feed Out-Feed Support
Functional Raw Material Yard Processing Room Shipping Power Generation
Processing Processing Systems
Locations
Processes or
Functional Weight Scales Grinding Vacuum Drying Steam Generation
Locations Shipping Docks Electrical System
Equipment
Equipment
Packaging Equipment
Rejecting
Equipment Equipment
Items that must be defined are: a unique equipment number, a well structured description, equipment classification,
location, cost center, department, BOM or parts information, etc. The assets module or area is one of the most infor-
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Maximo Asset Management Made Simple
mation intensive to populate, so a well-defined informational gathering process must be established to ensure only
necessary information is collected.
If the process flow in a manufacturing environment, for example, is followed, the end users can quickly relate to navi-
gating the hierarchy. It is imperative that everyone understands how to locate a specific asset, so historical information
is collected to that specific asset. It should be the exception that work orders are written to the department or process
level. Keep in mind there are always exceptions to exceptions. For example, a valid work order written to the process
level could be a visual inspection of an entire line, process, or system.
Functional Locations
A functional location may mirror what you call departments and systems, which may mirror what you call lines or
areas. If you think about utilities, you might consider that a system, however, if you consider utilities as a functional
location, then the logical systems would be water, heat and air, compressed air, etc. Figure 3 shows this example as:
ABC (site), UTILITIES (functional location), COMPRESSED AIR (system) and AIR COMPRESSOR #1 (asset).
ABC
SITE
UTILITIES
FUNCTIONAL LOCATION
FUNCTIONAL LOCATION
COMPRESSED AIR
SYSTEM SYSTEM SYSTEM
SYSTEM
AIR COMPRESSOR #1
EQUIPMENT EQUIPMENT EQUIPMENT
EQUIPMENT
ParentChild Relationships
A parent is an asset to which other assets are assigned or linked and these are considered children. For area type assets,
this could be considered a functional location. For equipment assets, this could be the area in which it is located or
a larger piece of equipment that it is a part of. Using the hierarchy example in Figure 2, the RAW MATERIAL YARD
(functional location) would be the parent of the WEIGHT SCALES (asset).
The assets assigned to a parent asset are known as child assets or children. Using the same hierarchy example, the
WEIGHT SCALES is a child of the RAW MATERIAL YARD. The parent-child relationship is a way of assigning com-
ponent assets (children) to larger, all-inclusive assets (parents). An unlimited number of parent-child relationships
between assets can be defined. Even though a child can have only one parent, a parent can have multiple children and
these children also can be parents of child assets.
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Maximo Asset Management Made Simple
The quickest way to make the part versus asset decision is to identify what you want to accomplish, such as preventive
maintenance (PM) or predictive maintenance (PdM) activities. Those that have a defined maintenance strategy should
be considered assets. Utilizing Figure 5 as an example, the conveyor, gearbox and motor would be considered assets.
What is removed and replaced upon failure? Those are typically considered parts. Again utilizing Figure 5, the con-
veyor belt, drive belt, rollers and the head roller would be considered parts. But use some level of caution here since,
at times, there is some crossover.
Although screen captures are normally presented as a single screen or form, they are displayed as separate sections
for discussion points in the upcoming sections.
Equipment Numbering
More heated discussions and debates have been started over defining an asset numbering scheme for inclusion into
systems. One viewpoint is to think of the asset number merely as a unique identifier, much like your taxpayer identifi-
cation number that only identifies you as an individual. The key is no two numbers are the same in either a system or
a taxpayer identification number. Maximo has the capabilities to automatically assign a sequenced number.
Many like to invent a smart numbering scheme (Figure 7) where a number or series of numbers represent aspects of
the asset, process, system, or even a location. This is unnecessary since these aspects are fields within Maximo that
would enhance search and sort capabilities if populated. This prevents the scenario of no one remembering the rational
of the smart numbering scheme after the smart ones are gone.
{
Smart Numbering
AL-01-01-365-M
Alabama Site
Sizing Department
Sewing Line-1
Stitching Machine
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Maximo Asset Management Made Simple
Regardless of what you ultimately define as a numbering scheme, if you do not tag the asset with the same number
established within the system, you can never be assured the correct asset was identified and, ultimately, worked on.
Asset tags are available in numerous types of material for virtually any asset operating environment to ensure better
accuracy in asset identification. Each tag should contain the asset number and its description as it is established within
the system.
If assets are not tagged, the supporting asset data that you populated in Maximo should enable the correct asset to
be identified. That supporting data should be: the assignment of the proper parent, an accurate asset description, a
detailed location and the establishment of both defined specifications with the manufacturer and detailed attributes.
Anything that makes it easier for those determining that an issue exists and those who are responding to the issue
quickly is key.
Equipment Description
Working hand-in-hand with the asset number is the asset description. Typically, site or facility personnel know the
assets by a number or name. To ensure accurate data collection occurs, consider tagging all assets identified within the
system with both the asset number and the asset description. Standardization is important, so a well-defined method
of establishing naming conventions must be put in place. Many utilize a noun, verb, adjective approach, which works
well. For example, a pump that provides service to fill a caustic tank would have a description of Pump, Caustic Tank,
Filling. The motor attached to the pump would have a description of Motor, Pump, Caustic Tank Filling. It may take a
little getting used to, but if you define standards and utilize them throughout the system, then searching, sorting and
grouping will be much easier.
011714
Pump, Caustic Tank, Filling
Equipment Tagging
Asset Status
Maximo allows the user/implementer to define and select an asset status. If an asset is removed from service, any re-
petitive tasks associated with that asset will not generate until it is returned to in service status. Each asset established
must have a status assigned and a consistent set of statuses must be defined and utilized. By utilizing asset statuses, the
status of all assets can be quickly determined in a report or query. Proper utilization of these statuses is critical to the
organization to ensure unnecessary maintenance activities are not performed on out of service or seasonal assets out
of season.
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Maximo Asset Management Made Simple
Attachments
Maximo has the capability to link or attach documents, drawings, web pages and even videos. This feature is extremely
powerful to arm the maintenance workforce with all the necessary information to safely, efficiently and effectively con-
duct activities without making multiple trips to review needed information. Items can be selected to print with specific
PM procedures or predefined tasks when the accompanying work order is printed or linked to equipment or materials
for viewing. Care should be taken when utilizing this functionality to ensure you are not printing an entire operations
and maintenance manual with the work order.
This is the ideal place to attach operations and maintenance manuals, pictures, drawings, specifications, values, etc. With
large numbers of maintenance talent retiring, many organizations are utilizing this functionality to video the execution of
activities for future technician use in training and performing the work activity.
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Maximo Asset Management Made Simple
Locations
The screen capture in Figure 10 displays attributes of the locations and location types.
The goal of the asset location is to enable individuals to physically locate the asset within the facility or site. Do not
mistake this as the way to build the asset hierarchy. There is functionality to display the assets located in specific lo-
cations in a row/column view. This functionality enhances the capabilities to define routes based on assets or types of
assets in specific locations.
Make use of the location as necessary to accurately identify the specific physical location of the asset. Establishing rails
and roads may require mile markers or even yards as specific locations. Defining and standardizing locations is critical
for future development of routes and reporting information from a location perspective. For large facilities, radio-fre-
quency identification (RFID) tags or a global positioning system (GPS) are viable options for capturing and reading
latitude/longitude and locating the asset. Locations may also contain functional locations, described as locations where
specific functions occur, such as in-feed processing.
Location Types
Specific types of locations can be defined to assist in establishing specific location information. This functionality is
critical for items that may be removed from service for repair and sent to an external repair facility, etc. These types are
typically defined during implementation.
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Maximo Asset Management Made Simple
Asset Details
The screen capture in Figure 12 displays the details for each specific asset. Parent assignment, priority or asset critical-
ity assignment/identification, serial number and condition and failure information are established here.
Asset Priority
The goal of assigning asset priority or asset criticality is to prioritize the importance of the assets to the facility and the
process. This, in conjunction with the work order priority, will assist maintenance planners in determining planning
and scheduling priorities. Think of priorities/criticalities as the ultimate behavior driver; you respond immediately
to the highest priority rankings first. It has also been found that identification and assignment of priorities takes the
passion out of the maintenance decision process so it becomes a data-driven process.
Each asset should have a priority assigned. These priorities are based on the needs and mission of the facility or process
where the asset resides.
Meter Group
Meter groups allow for the establishment of meters to maintain the asset based on usage. Meters are typically expressed
in hours, rotations, miles, etc. Basically, the configuration and initial setup of meters are the identification of hours,
rotations or miles and the meter range (e.g., 1-XXXX-hours, rotations, or miles). There are two important aspects for
making meter functionality work properly: establishing the range to determine the rollover point of the meter (e.g.,
9,999.99 or 99,999.99) and collecting and entering the readings.
Meters are normally attached or read from the asset that provides the reading. It is common to establish a repetitive
task (issued weekly) from the system to collect specific meter readings. Meter readings can be entered manually to each
specific meter or, in some interfaced circumstances, directly uploaded from field data recorders. Maximum utilization
of meters, where possible, should be considered to perform PM based on actual usage versus a repetitive calendar fre-
quency that may cause unnecessary or over performance of a PM activity.
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Maximo Asset Management Made Simple
Failure Class
Failure class allows for the building of failure hierarchies. These failure hierarchies ultimately allow for establishing
problems, causes and remedies to assist in troubleshooting issues, identifying remedies and reporting on asset prob-
lems and causes. This failure class must be well defined so only specific problems, causes and remedies associated with
specific asset classifications will be displayed. For example, if a pump failure class is established, only problems, causes
and remedies specific to pumps would be displayed.
Equipment Analysis Using Problem, Cause and Remedies
Through the utilization of the defined failure class and associated problems, causes and remedies, asset analysis func-
tionality is available. However, most organizations do little or nothing with it.
A note of caution about these defined problem, cause and remedy codes: maintenance or reliability engineers feel the
failure code is actually the failure mode, so grouping them by asset classification eliminates the utilization of some
generic codes. They also feel to be successful, they must rely on the maintenance technician to identify the specific
failure or mode (e.g., cause: the bearing seized; remedy: replaced the bearing). But, the determination of the cause is
best left to a maintenance or reliability engineering function. Numerous factors must be investigated to determine
what caused the bearing to fail (e.g., improper installation, improper lubrication, misalignment, overloading, brinel-
ling, etc.). Without failure analysis, time and education, an average maintenance technician will not know the true root
cause of the failure.
Once established within the system, these codes collect what failed, what caused the failure and what action was re-
quired to fix the failure. Keep this in mind when establishing your asset classifications to ensure you can take advantage
of this functionality. This information is only available if all activities are captured on work order entries, completions
and the utilization of the appropriate codes by the organization.
Problem
*Cavitation
Seal Failure
Impeller
Cause
*Low Flow
Contamination
Erosion
Remedy
*Line Restriction (Remove and Replace)
As you complete the current transition of retiring maintenance resources and establishing their replacements, this
information can be invaluable to an organization since it is based on historical events of the equipment at your site.
When developing these tables, think of the end user and do not overdevelop and make it difficult to provide the correct
information. The easier it is to get this data in the system, the more likely it will get entered. The intent of this informa-
tion is to understand problems and their causes, not finger-pointing, otherwise youll collect misinformation.
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Maximo Asset Management Made Simple
Problems
These are typical problems that exist throughout a site or facility. Figure 14 is an example only; you must define your
problems based on the assets at your site.
Causes
These are typical causes of failures throughout a site or facility. Figure 15 is an example only; you must define your causes.
Remedies
These are typical remedies throughout a site or facility to address work accomplished on a work order. Figure 16 is an
example only; you must define the remedies applicable to the equipment at your site.
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Maximo Asset Management Made Simple
Manufacturers
This often overlooked table is of extreme value if you want to have the capabilities to determine by manufacturer
which assets costs more, require more maintenance, or fail quicker (MTBF). Unfortunately, most organizations do not
populate this field or when they do, standards are not defined and they are riddled with duplicate manufacturers. Take
full advantage of this capability, but structure it by establishing standards and controlling who can add or modify the
values. And remember, spaces should be avoided.
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Maximo Asset Management Made Simple
Heres an example of why standardization is important using Allen-Bradley as the manufacturer. Imagine all the cre-
ative ways to establish it as a manufacturer:
Asset Specifications
This is where specific asset classifications and specifications (i.e., nameplate data) are established.
Asset Classifications
Asset classifications can be the most powerful sort and search capabilities of a system. It allows for groupings of like
items for assignment of master tasks or procedures and searching and sorting items both vertically and horizontally
within the database for detailed analysis. These fields must be defined during implementation. This is also commonly
called asset type or equipment type. Additionally associated specifications are established for each classification. For
example, specifications identified for centrifugal pumps would display for each centrifugal pump.
If you think of a typical asset type, such as a pump, it describes what type of asset it is. However, there could be various
types of pumps within a facility. However, one of the capabilities of this field is the assignment of master tasks. An asset
type of pump does not clearly identify the type of pump (e.g., centrifugal, positive displacement, etc.) and a search of
pump would show all pumps. Instead, consider utilizing classification and class description, as shown in Figure 19.
These classifications and specifications are typically defined and established at implementation. The specifications
(e.g., nameplates or attributes data) are linked to the classification, so when you utilize a specific classification, the
accompanying data template becomes available. Some typical items that have associated classes are motors, conveyors,
instruments, etc. Its important to develop classifications and specifications, but do not overdevelop with unnecessary
data requirements.
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Maximo Asset Management Made Simple
Specifications/Attributes
One of the largest data collection efforts of an implementation is the collection of nameplate information, equipment
specifications, or attributes. A majority of this information is located on the equipment and must be collected in the
field. Most times, the information is never established or is over identified and contains unnecessary information. Pri-
or to conducting this data collection effort, a few things must be established.
Identification of what will be collected is the logical starting point, yet there must be some rationale applied to ensure
only the necessary data is collected. When trying to establish what must be collected, ask yourself these two questions:
For example, if you ask the above questions about a motor to identify a maintenance strategy, the response to Question 1
would establish that horsepower, drive type (e.g., chain, direct drive, or belt) and lubrication requirements are necessary.
From this, it could be determined that the horsepower falls below the required level for resistance testing. It was belt driven,
so belt and motor inspections are required. Also, it is a lubricated motor that requires lubrication at some frequency.
In addressing Question 2, horsepower, RPM, frame size, enclosure, volts and amps would be required information to
order a replacement. From this information, materials management or buyers could quickly identify suitable vendors
for future purchasing requirements.
Templates or tables must be developed for each specification that will be established within the system. These templates
are linked to the asset by the associated classification. In the case of the motor example, it would appear in a template
as shown in Figure 20.
Once all specifications are defined, a data collection sheet can be developed and utilized to conduct the activity in the
field. This is also the best way to validate that the asset is in service and the location is correct, as well as collect the
manufacturer, model and serial number information.
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Maximo Asset Management Made Simple
MOTOR (AC)
Equipment History
A final thought The rational for having Maximo is to have a historical reference associated with each asset estab-
lished within the hierarchy. That historical reference is from all completed work orders that were assigned to that asset.
For this reason alone, it is imperative that assets are tagged to ensure accurate and appropriate history is collected
15
Maximo Asset Management Made Simple
and all work is captured to a work order. Routine reviews of the historical work orders should be conducted to identify
repetitive failures, MTBF and refinement of the PM program.
The collection of this history should be monitored to ensure an accumulation of work orders does not impact system
performance. It is recommended to keep the previous two years and the current year active and archive the remainder.
Archived history can quickly be retrieved when needed.
Obviously, there are other data fields or system features associated with the assets. This document addresses the min-
imum fields and areas that must be defined, populated and trained to the end users to ensure usable historical infor-
mation is collected and meaningful asset and maintenance decisions can be made. From these foundational elements,
valid asset data can be collected, reported and analyzed.
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Maximo Asset Management Made Simple
Dave Bertolini is a Managing Principal for People and Processes, Inc., a firm that
specializes in changing cultures from reactive to proactive through the optimization
of people and processes. He has more than thirty-five years of experience in improve-
ment initiatives.
As the author of CMMS Explained Made Simple (1st and 2nd edition), he is routine-
ly sought out by organizations for system advice and guidance.
His certification as a Reliability Leader (CRL), Master Instructor and Seminar Leader
has led to his involvement in over three hundred and seventy-five improvement initia-
tives and computerized maintenance management system (CMMS) implementations,
utilizing thirty-nine different software packages. He has conducted numerous CMMS needs analysis and CMMS
selections for facilities, municipalities and manufacturing environments. In addition, he routinely conducts educa-
tional seminars on CMMS selection, request for proposal (RFP) development and avoiding CMMS implementation
failures. He routinely is a speaker at the CMMS/EAM Conference and the International Maintenance Conference
and has numerous articles published in trade publications for facilities, municipalities and manufacturing plants.
His satisfied clients include Alcatel-Lucent, Procter & Gamble, Motorola, Uniroyal, DirecTV, Ainsworth Engi-
neered, Lockheed Martin, City of Akron, City of South Bend, Old World Industries, Ohio State University, J.M.
Huber Corporation, Rayonier, Cornell University, Georgia-Pacific, Northrop Grumman Corporation, PCS Phos-
phate White Springs, C.H. Guenther & Son Inc., Trinity Industries and Latrobe Specialty Metals.
17
Additional Resources
Uptime Elements
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root cause
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ultrasound
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infrared
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operator driven mro-spares
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human capital competency risk asset asset lifecycle
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imaging learning
Asset Lifecycle
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Reliabilityweb.com and Uptime Magazine Mission: To make the people we serve safer and more successful.
One way we support this mission is to suggest a reliability system for asset performance management as pictured above.
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