CSR APPROACH AT CAPGEMINI

At Capgemini, the principles of corporate responsibility and sustainability go beyond legal

compliance and philanthropy. They are embedded in their business processes and ways of
working. The Capgemini Group Corporate Responsibility & Sustainability program continues
to focus on the three key areas of Environmental Sustainability, Community Engagement and
People Culture which are underpinned by our focus on Values & Ethics and our commitment
to work with their clients to deliver sustainable business services. The Group Corporate
Responsibility & Sustainability Board comprised of senior executives from around the Group
continues to provide leadership and governance across these key areas.

Values & Ethics: Capgemini embrace our core values of honesty, boldness, trust, freedom,
solidarity, modesty and fun. Their rigorous Code of Business Ethics underpins their business
practices, procurement behaviours and employee welfare policies.

Environmental Sustainability: Company have a deep and measured understanding of their

impact on the environment. Company is working to reduce its impact on the natural
environment from energy, business travel and waste. They raise employee awareness on
critical issues in sustainable development.

Community Engagement : Capgemini strive to have a positive impact on the communities in

which we live and operate. To do so, corporation work with local, national and international
charities, NGOs and authorities on topics such as inclusivity and skills for the future. Also
support and encourage employees to actively participate in community development.

People Culture : Capgemini aim to be the employer of choice for people who wish to flourish
in a creative and diverse environment. As a responsible and inclusive employer, Capgemini
focus on the professional development and well being of all employees, with respect and
value for their diversity. Also ensure that Capgeminis business practices and facilities
empower delivery excellence.

Client Services: Capgeminis clients benefit from their deep understanding of sustainability
and world-class business transformation capabilities. Capgemini incorporate customer
dialogue and feedback to ensure long-lasting value and tangible results.
 CORPORATE RESPONSIBILITY AND SUSTAINABILITY REPORT OF YEAR
2015/16

In this section we try to analyse the corporate responsibility and sustainability report review
of Capgemini as we already discussed the approach of CSR which was adopted by
Capgemini. We try to describe each aspect of CSR individually, the aspect which we try to
analyse in this section are Values and Ethics, Environmental Sustainability, Community
Engagement, People Culture, Sustainable Procurement, Client Services.

VALUES AND ETHICS1

Since the formation of Capgemini in 1967, our culture and business practices have been
inspired and guided by our seven core values: Honesty, Boldness, Trust, Freedom, Team
Spirit, Modesty and Fun. These values sit at the heart of our approach as an ethical and
responsible company and are the guiding principles by which we conduct our business both
individually and collectively. The rapid acceleration of technology and social media enrich
our business but also increase our exposure to reputational risk, making it even more
important that all our people understand their responsibility for maintaining Capgeminis
ethics and values. The Ethics & Compliance program demonstrates our Groups deep-rooted
values and strong ethical culture. It also contributes to attracting, developing and retaining
our talented people. Achieving commitment and creating an ethical environment strengthens
our reputation, helps us to win new business and allows us to take our place amongst the
leaders in our industry.

The Code of Business Ethics

In order to integrate our ethical culture across the entire Group, the Code of Business Ethics,
is now available in 14 languages. It receives the collective and individual support of the
members of the Board of Directors, the Group Executive Committee and the Vice-Presidents
community. Capgemini expects all Group employees to adhere to the seven core values and
to the principles expressed in this Code and in particular that they commit to:
1) Respecting applicable laws and regulations;

1
2) Applying health and safety rules and contributing to the creation of a safe and inclusive
work environment
3) Acting responsibly in the marketplace, complying with applicable competition laws and
regulations and anti-corruption provisions, avoiding conflicts of interest and insider trading,
and providing accurate commercial and financial information
4) Building honest and clear relationships with clients, business partners, and our suppliers
5) Maintaining the security and integrity of the assets of the Group and of any third parties
with whom we work
6) Supporting the communities and respecting the environment in which we operate
7) Refusing the use of forced labour and child labour.

All new hires are expected to undertake to comply with the principles set out in the Code of
Business Ethics and to complete an e-learning module on the Code.

Specific Policies and Training

ANTI-CORRUPTION POLICY
In 2011, the Group distributed a document concerning the prevention of corruption, in eleven
languages. At the end of 2015, more than 132,000 employees had followed the related e-
learning module, available in six languages. This represented more than 87% of the Groups
employees. In addition, new employees are expected to undertake to comply with the
principles set out in the Group Anti-Corruption Policy and to complete the related e-learning
module.

GROUP COMPETITION LAW POLICY

In 2012, the Group distributed a document concerning competition laws, in eight languages.
At the end of 2015, more than 121,000 employees had followed the related e-learning
module, available in six languages. This represented more than 79% of the Groups
employees at this date. In addition, new employees are expected to undertake to comply with
the principles set out in the Competition Law Policy and to complete the related e-learning
module.

HUMAN RIGHTS
As identified by our assessment of materiality, our stakeholders have raised the issue of
human rights specifically as being of importance to Capgemini and our business. Work on a
specific stand alone human rights statement commenced in 2015, to provide clarity and
guidance regarding our allegiance to the principles of the United Nations Declaration of
Human Rights. Due to the decentralized nature of the Group, it is important that this
statement be applicable to and understood by all and as such, work continues into 2016.

BUSINESS ETHICS TRAINING FOR MANAGEMENT

In 2015, six three-hour business ethics workshops were held around the world, covering more
than 100 managers and top executives (mainly Grade F, i.e. the top of the managerial
pyramid). These sessions, based on case studies, aimed to give practical advice on how to
deal with ethics and compliance issues and to highlight managements role in setting an
example. They also helped develop local action plans to cascade these messages to lower
management levels, with the help of the Ethics & Compliance Officers.Additionally in 2015,
a new initiative was developed for more than 4,300 Grade E managers (i.e. the grade just
below top management) based on aTrain the Trainers methodology. More than 65 top
managers have been trained to deliver more than 200 sessions of a three-hour business ethics
workshop. At the end of 2015, more than 1,500 Grade E managers had followed one of the
sessions. This represented more than 35% of the target population at this date.

Ethispheres Worlds Most Ethical Companies

In March 2016, Capgemini was named one of the Worlds Most Ethical Companies by the
Ethisphere Institute for the fourth consecutive year and for the first time has been included in
the Standard Ethics index. These awards recognize our longstanding commitment to
company-wide ethical leadership, compliance practices and corporate responsibility. It also
highlights our commitment to leading ethical business standards and practices, ensuring long-
term value to key stakeholders around the world including clients, our people, suppliers and
business partners.

2015 Highlight
 We appointed a New Group Chief Ethics & Compliance Officer to drive forward our strong
commitment to Values & Ethics;
We were named as one of the Worlds Most Ethical Companies by the Ethisphere Institute,
for the third consecutive year; and
We hosted six business ethics workshops across the world for more than 100 managers and
top executives, on practical ways to deal with ethics and compliance issues.

ENVIRONMENTAL SUSTAINABILITY

We are committed to understanding, measuring and reducing our environmental impacts. We

recognize that the business services we provide have an impact on the environment. We work
hard to reduce this impact by saving energy and reducing waste, as well as by reducing
business travel. We also work to raise employee awareness of the critical issues related to the
environment.
As a Group, Capgemini remains cognizant of the importance of climate change including the
responsibility of the business to do our part in limiting global temperatures to below a two
degree Celsius rise and potential implications to our business including energy security. Our
efforts to reduce and minimize impacts through our energy use, waste management and
business travel continue across our Group through our maturing Environmental Sustainability
program. During 2015, business travel was identified as our largest source of carbon
(accounting for 52% of our emissions).

Group environmental policy

The Group Environmental Policy, endorsed by Chairman and CEO Paul Hermelin, sets out
the measures that all countries are expected to take in terms of the environment. It reinforces
our commitment to respecting the environment and the continual improvement of
environmental performance across our global operations, specifically in the areas of energy,
business travel and waste management. Water is an increasing expectation and as such related
data is gathered and logged wherever possible.

Group environmental management approach

Throughout 2015, Capgemini continued to extend the scope of its environmental

management systems with Capgemini France, Sweden and North America added to the list of
countries with certification under ISO 14001. This certification increases the percentage of
operations covered by the standard to nearly 76% measured by headcount. Germany, Finland,
Poland and Sweden Sogeti will start their certification journey in 2016.

Capgeminis most material environmental impacts result from our use of energy (in both
offices and data centers), as a result of business related travel and from the disposal of office
waste. These impacts, together with smaller impacts such as from water consumption and
fugitive air-conditioning emissions, are measured and reported as part of our sustainability
accounting and reporting processes. Other environmental impacts, such as those on bio-
diversity and noise pollution, while regularly reviewed, are not currently considered
significantly material to our operations and consequently are not discussed further in this
report.

Environment Impact

During 2015 our global carbon accounting and management service continued to cover 28 of
our countries and over 98% of our global headcount. In addition, an estimate has been
included to cover the remaining headcount based on a calculation of emissions per head.
The Groups main environmental impacts are shown below:

Business Travel (52% reduction)

The international and domestic business travel we undertake, by road, rail, air, and from
staying in hotels, all consume fossil fuels which contribute to greenhouse gas (GHG)
emissions. Tackling this remains a major challenge for our industry, which is reliant on the
mobility of its people in order to best utilize their skills and experience in serving customers
worldwide. We continue to take advantage of opportunities created by remote technology
solutions such as video conferencing. We have also improved remote collaboration tools to
facilitate remote working and allow greater flexibility. We are progressing the global roll out
of our Travel Well program which takes holistic view on travel, focusing on safety and
wellbeing, as well as supporting our people to make smart and sustainable travel choices.

In India, emissions from travel increased by nearly 6% with a corresponding increase in

average headcount of 8% within the same period;

Energy Consumption
Our most direct environmental impact comes from the consumption of electricity, gas and oil
to light, heat and powers our offices and data centers. Data centers are particularly energy
intensive due to the high level of IT equipment to be housed, powered and cooled. Emissions
associated with our use of energy have fallen a little over 6% in the same period due to a
decrease in the use of diesel (31% reduction in associated emissions) and electricity (3%
reduction in associated emissions) across the Group and a change in the emission factor for
electricity as compared to 2014 across France, India, Netherlands, North America and the
UK. This is reflected in the decrease of just over 6% (from 143,567 tCO2e to 134,537 tCO2e)
in emissions related to energy use for our largest operating countries.

In India, energy related emissions have reduced by around 5% which is largely attributable to
the reduction in 2015 emission factors and also a reduction in the use of diesel (gas oil)
leading to a 30% reduction in associated emissions;

F-Gas, Waste and Water

The man made gases from our use of air conditioning units are known as F-gases and carry a
significant global warming potential. The associated emissions from a number of these gases
are included in our overall emissions (as per the Kyoto Protocol), with the remaining
identified gases (outside the Protocol) also identified and reported separately within the data
tables at the end of this section. The material impact of our usage is low in comparison with
emissions from travel and energy.
Much of the waste that the Group produces is generated by office consumables and
packaging. Capgemini aims to minimize the amount of waste that is sent to landfill by
promoting the development of recycling facilities. We also work with our people and key
suppliers to reduce the overall amount of waste generated on our premises by our daily
operations. We ensure that all electronic equipment is recycled in accordance with local
legislation. Water use is not considered a material issue across the Group - however, within
certain key countries such as India and Brazil issues around potential water scarcity make this
a more material impact.
The volume of measured water (used and recycled) is 851,316 m3.
F-Gas emissions for 2014 have been restated to 754 tCO2e. During 2015 it was identified that
a number of F-gases which are not covered by the Kyoto Protocol had been included in the
totals in error. The data was therefore recalculated. When compared against the 2015 figure
(1,456 tCO2e) this represents a 93% increase which we believe to be due to improvements in
reporting as well as increases to the DEFRA emission factors for refrigerant gases.

2015 Highlight

Capgemini achieved ISO 14001 certification covering Capgemini North America, Sweden
and Capgemini France, (extending coverage to include operations in eleven countries)
bringing the total coverage to 76% of our Group headcount; We were named as a winner in
the Golden Peacock Awards for Sustainability, for managing natural resources and conserving
electricity and water in Capgemini India; and Total emissions across the Group have
decreased by nearly 4%.

COMMUNITY ENGAGEMENT

We aim to positively impact the lives of1 million people by 2020. We will achieve this
through our peoples and partner
Our global community priority is to improve: education and skills
Since 2005, Capgemini has been working with the Naandi Foundation on the Nanhi Kali
program, which focuses on supporting the education of girls from disadvantaged backgrounds
in India. The program provides academic, material and social support, giving girls access to
quality education and working with parents and local communities to break down cultural
barriers to gender equality. In 2015, Capgemini people from 11 countries contributed to the
support of 5,502 school girls. Since 2007, 11 of Capgeminis countries of operation have
supported 67,992 school years of education
Through our partnership with Naandi and our commitment to other community programmes
aimed at improving education and skills across the world, we seek to align ourselves with
Goal four of the UN Sustainable Development Goals. In the UK our focus on working with
those currently outside of education, employment or training demonstrates our passion for
lifelong education opportunities and for reaching those who have been cut-off from
mainstream education services.

IGATE: Summer camp with ICARE (Sumit Babu) ICARE has been running within our
IGATE function since 2013, before the US-listed organization was acquired by Capgemini in
2015. The initiative conducts summer camps in urban India. These summer camps are for
children with extreme low income backgrounds, from working class families and studying in
Government schools where extra-curricular activities are not given their due importance. The
summer camps utilize the childrens vacation time by providing a fun and innovative way of
learning, instilling values and creating an awareness of social issues. In 2015, ICARE
volunteers and IGATE CR&S teams conducted these camps across seven of our locations in
India where IGATE operate.

Capgemini India

In December 2015 heavy rains and subsequent flooding devastated Chennai, India, affecting
many of our colleagues and their families. In order to support and raise funds to assist those
affected, our Global Business Services Cookbook was organized by country and delivery
center, containing a collection of 150 wonderful recipes sent in by our Business Services
colleagues from all over the world. This little book demonstrates the generosity, the spirit of
sharing and the rich diversity of our people who work together every day across the world in
a strong spirit of camaraderie and collaboration.
Capgemini India has developed a comprehensive program of work to touch lives in the
communities in which we operate. The program covers the areas of education, environment,
employment and emergency response. The program includes initiatives such as:

Education

Enlight, a Capgemini scholarship program for girl child education focused on

disadvantaged backgrounds, Capgemini scholarship for technical and medical education for
90 young people pursuing a career in engineering and medicine and School adoption projects
across 90 schools in nine locations

Environment

Partnering with a municipal co-operation to start two waste recycling units in Mumbai and
Bangalore; and Partnering with WWF to set up a digital resource center providing a platform
for environmental education awareness and knowledge sharing
Employment

Initiating employability centers across nine locations providing skills based training aligned
to market requirements; and Initiating five centers for young people with disabilities
providing training towards economic empowerment

Emergency response

Providing immediate relief following flooding in Jammu Kashmir, the earthquake in Nepal
and flooding in Chennai where many of our people were affected

2015 Highlight

We launched a new Global Community strategy, Encompassing a range of initiatives, the

program aims to positively impact the lives of one million people by 2020 through our global
education and skills programs, Capgemini acquired IGATE, who, with their established ICare
community program closely align with and strengthen our CR&S focus particularly
pertaining to education and skills and In our internally run Global Community Engagement
Awards, 131 entries were received from 19 countries, with over 9,000 of our people voting in
the Peoples Choice award; and We invested a total of 2,124,000 in local communities
across the globe.