BHIM Training
BHIM Training
BHIM Training
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User Profiles for BHIM
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User Requirements for start using #BHIM
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List of Banks Live on BHIM
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BHIM APP - How to get Started?
BHIM - Android App - One app for all banks
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User Onboarding
Bank account is
NPCI verifies mobile
User selects Bank if auto-selected and user is
Language selection number by sending
mobile is verified sent to homepage if UPI
an SMS
Pin is SET 7
Set UPI PIN flow
Provide debit card Set UPI PIN in the NPCI Redirect user to the A/C
UPI PIN Set Alert
details to set UPI PIN page details page
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User Profile Page on BHIM
Transaction History, Open a Pending request and Open an old transaction. Can
Pending Requests Pay/Decline report issue
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*99# - How to get Started?
Step 1: Create a BHIM Account by dialing *99#
1 2 3
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Step 2: Set UPI PIN & Check Balance
837384 0934
1. User enters Debit Card 2. User enters the new UPI 3. User enters the new UPI 4. UPI Pin is set successfully 5. Check Balance Success
Details Pin Pin
Select Option:
1. Send Money
2. Request Money
3. Check Balance
Registered user is always taken to the
4. My Profile
5. Pending Requests main menu on dialing *99# after
6. Transactions
7. UPI PIN successful one time registration
Send Money to Mobile Number - *99*1*1#
Registered user is taken to the main menu on dialing *99# after successful one time registration
1. User Selects 1 to pay 2. Chooses to pay to a 3. Enters the mobile 4.Enters the amount to 5.Enters UPI PIN 6.Payment Successful
Displays Your contact
to New contact. mobile number number to pay be paid. Name of the
has been saved
mobile number holder is
successfully on 1
verified and displayed
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Send Money to Payment Address - *99*1*2#
1. User Selects 1 to pay 2. Chooses to pay to a 3. Enters the mobile 4.Enters the amount to 5.Enters UPI PIN 6.Payment Successful
Displays Your contact
to New contact. mobile number number to pay be paid. Name of the
has been saved
mobile number holder is
successfully on 1
verified and displayed
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Send Money to Saved Beneficiary - *99*1*3#
Select Option
Send money to : Send Money to:
1. Send Money 1. Ramesh {mobile no}
1. Mobile Number
2. Request Money 2. Suresh {Aadhaar
2. Payment
Aadhaar Number
Address Paying Ramesh, Paying Ramesh Rs Your payment to
3. Check Balance Number}
3. Saved
PaymentBeneficiary
Address 91000 12345 142 Ramesh for Rs 142
4. My Profile 3. Nikhil {payment
4. IFSC,
SavedAccount
Beneficiary
No address} Enter your UPI PIN is successful.(Txn
5. Pending Requests
5. MMID,
IFSC, Account
Mobile No.
No 4.Sahebjot {bank name} Enter Amount in Rs. for SBI ***782 Ref No: 123456)
6. Transactions
6. MMID, Mobile No. {masked Account no} Select option to
7. UPI PIN
4 1
1. User Selects 1 to pay 4.Enters the amount to 5.Enters UPI PIN 6.Payment Successful.
to New contact.
2. Chooses to pay to a 3. Selects the be paid. Name of the
saved beneficiary beneficiary to pay
mobile number holder is
verified and displayed
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Send Money to IFSC, Account Number - *99*1*4#
Send money to :
1. Mobile Number
2. Payment Address Enter [IFSC code] Enter [Account Paying Ramesh, Paying Ramesh Rs Your payment to
3. Saved Beneficiary of your beneficiary Number] of your xxxx9309 142 Ramesh for Rs 142
4. IFSC, Account No beneficiary Enter your UPI PIN is successful.(Txn
5. MMID, Mobile No. Enter Amount in Rs. for SBI ***782 Ref No: 123456)
Select option to
1. Save contact
4 HDFC0000077 9230239029309
2. Exit
1. Chooses 1. IFSC, 2.Enters IFSC code 3.Enters Account 4.Enters the amount to 5.Enters UPI PIN 6.Payment Request
Account Number Number be paid. Name of the Initiated
mobile number holder is
verified and displayed
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Send Money to MMID, Mobile Number - *99*1*5#
Select Option
Send money to :
1. Send Money
1. Mobile Number
2. Request Money
2. Payment Address
3. Check Balance Enter [MMID] Paying Ramesh with Paying Ramesh Rs Your payment to
3. Saved Beneficiary
4. My Profile [Mobile Number] mobile number, 96209 142 Ramesh for Rs 142
4. IFSC, Account No
5. Pending Requests separated by a 12345 Enter your UPI PIN is successful.(Txn
5. MMID, Mobile No.
6. Transactions single space Enter Amount in Rs. for SBI ***782 Ref No: 123456)
7. UPI PIN Select option to
1. Save contact
2 6 987654 96209 12345
2. Exit
1. Enters Option 2 2.User chooses 2.MMID, 3.Enters details 4.Enters the amount to 5.Enters UPI PIN 6.Payment Request
Mobile number be paid. Name of the Initiated
mobile number holder is
verified and displayed
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Request Money Flow - *99*2#
1. Send Money
2. Request Money Enter Mobile Number or Collecting from Suresh
3. Check Balance Payment Address Prabhu with Mobile Your request to
4. My Profile 9989898989. collect Rs. 142 sent
5. Pending Requests Enter Amount in Rs. successfully to
6. Transactions Suresh Prabhu
7. UPI PIN
9989898989
1. User selects 2 to Collect 2. User can send collect 3. NPCI shows the Name 4. Collect Request sent
money request to a mobile resolving from the VPA. User successfully via SMS to user
money
number or payment address Enters the amount to be
collected. 24
Check Balance - *99*3#
1. Send Money
1. Pay
2. Request Money
2. Collect
3. Check Balance
3. Contacts
4. My Profile
4. Passbook
5. Pending Requests
5. My Profile
6. Transactions
1. User Selects option to 2. User enters his/her UPI PIN 3. User views account balance
Check Balance
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Respond to Pending Requests - *99*5#
1. User gets an SMS for every 2. User chooses to Pay 3. Payment Request done
or Deny
collect request & dials *99# to
respond to it
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Transactions History - *99*6#
1. User Selects option see 2. User gets to see the last 5 3. User gets to see the details
transactions transactions made in NUUP of txn and raise query
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Thank you.
Facbook: www.facebook.com/bhim.npci
Twitter: www.twitter.com/NPCI_BHIM