Soft Skills
Soft Skills
Soft Skills
Soft skills are a combination of interpersonal people skills, social skills, communication
skills, character traits, attitudes, career attributes[1] and emotional intelligence quotient (EQ) among
others that enable people to effectively navigate their environment, work well with others, perform
well, and achieve their goals with complementing hard skills. [2] The Collins English Dictionary defines
the term "soft skills" as desirable qualities for certain forms of employment that do not depend on
acquired knowledge: they include common sense, the ability to deal with people, and a positive
flexible attitude.[3]
Personal attributes that enable someone to interact effectively and harmoniously with other
people. Synonyms: social skill, urbanity, urbaneness, suaveness, suavity, finesse,
sophistication, poise, aplomb, grace, adroitness, accomplishment, polish, style, smoothness,
tact, tactfulness, diplomacy, soft skills, discretion, delicacy, sensitivity
Problem Solving.
Adaptability.
Collaboration.
Strong Work Ethic.
Time Management.
Critical Thinking.
Self-Confidence.
Handling Pressure.
Examples:
It is also useful where there's a shortage of time off site for training and a critical need to
improve soft skills.
A person's soft skill is an important part of their individual contribution to the success of an
organization.[citation needed] Organizations which deal with customers face-to-face are generally more
successful if they promote activities for staffs to develop these skills through wellness enhancing
programs.[citation needed] Training or rewarding for personal habits or traits such as dependability and
conscientiousness can yield significant return on investment for an organization. [citation needed] For this
reason, soft skills are increasingly sought out by employers in addition to standard qualifications. [citation
needed]
Studies by Stanford Research Institute and the Carnegie Mellon Foundation among Fortune 500
CEOs established that 75% of long term job success resulted from soft skills and only 25% from
technical skills (Sinha, 2008). Hence, soft skills are as important as cognitive/technical skills (John,
2009; Zehr, 1998).
Following is a list of soft skills compiled by Eastern Kentucky University from executive listings.[11]
2. Courtesy manners, etiquette, business etiquette, gracious, says please and thank you,
respectful.
3. Flexibility adaptability, willing to change, lifelong learner, accepts new things, adjusts,
teachable.
4. Integrity honest, ethical, high morals, has personal values, does whats right.
5. Interpersonal skills nice, personable, sense of humor, friendly, nurturing, empathetic, has
self-control, patient, sociability, warmth, social skills.
8. Responsibility accountable, reliable, gets the job done, resourceful, self-disciplined, wants
to do well, conscientious, common sense.
10.Work ethic hard working, willing to work, loyal, initiative, self-motivated, on time, good
attendance.
Soft skills is a synonym for "people skills." The term describes those personal attributes that
indicate a high level of emotional intelligence. Unlike hard skills, which describe a person's
technical skill set and ability to perform specific tasks,soft skills are broadly applicable across
job titles and industries.
Hard Skills
Hard skills are your technical or functional abilities that apply directly to your job title (i.e.
accountant, engineer, project manager). Soft skills apply more to your personal characteristics
and work ethic such as effective communication, problem resolution, customer service,
and team collaboration.Oct 1, 2011
'Hard skills', by contrast, is a phrase usually used to describe job-specific skills. ... Ironically,
for many people, the so-called soft skills are often some of the hardestskills to develop. The
Relative Importance of Hard and Soft Skills. Job-related expertise is essential in any
profession and in many other careers.
Emotional Intelligence
Many people have characterised soft skills as those relating to Emotional Intelligence,
the ability to recognise and manage your own and others' emotions. ...
Communication Skills.
Making Decisions.
Self Motivation.
Leadership Skills.
5.Team-Working Skills.
Creativity and Problem Solving Skills.