Claim Methods
Claim Methods
Claim Methods
Abstract: Construction delay is common problem in the construction industry. Contractors may apply for an
extension of time (EOT) if it is proved that the reasons for the delays is beyond its control. The procedures to
claim for EOT are closely related to the clauses in standard form of contract. In Malaysia, various standard form
of contract commonly use in construction. Thus, the aim of study is to review EOT clauses, evaluate application
EOT clauses and find the current issues in construction contract. Data was compiled from literature review,
interview with professional and questionnaire survey. Data obtained from the survey was analysed using Mean
Index and Relative Important Index (RII). The highest RII is one that mostly agreed about evaluation the
suitability, adequacy and accuracy of the application clauses EOT and proposed additional requirements related
clauses EOT in construction contract. From the study, EOT clauses are found in every type standard form of
contract. The finding also conclude EOT clauses in the standard form of contract procedure works well and
delays on construction site can be evaluated in detail by way of an EOT clauses specified. This study also found
for improvement, supporting documents proving the rational delays should be attached to the application for
EOT. Significantly, this study could be a reference to the contract drafters such JKR, PAM and CIDB to update
existing clauses in their standard form of contract.
Keyword: Extention Of Time (EOT), Standard Form Of Contract, Review EOT Clauses, Evaluate Aplication
EOT Clauses
1.0 Introduction
In the construction, variety of things outside the common and disturbing the planning
of construction. Delay is one of the issues in construction projects worldwide. The term 'late'
is a matter or event that led to an extension of time or delays to events in a construction
project. (M.A Khoiry et al., 2013). The completion period of work has been set at the start of
the project and is the responsibility of the contractor to ensure the project can be completed
according to the time allowed in the contract. When a delay occurs, the contractor will
accelerate or add a predetermined time through the application Extension Of Time (EOT)
(M.A Khoiry et al., 2013). The procedures to claim for EOT are closely related to the type of
contract used between client and contractor. Different clauses in various standard forms of
contracts would affect the EOT application and approval processes (Lew Yoke-Lian et al.,
2012).
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2.0 Problem Statement
Evaluation of the application for extension of time is something that is very difficult.
The Superintending Officer or the implementing projects need highly skilled in determining
the granting of an extension of time to the contractor. Procedures for dealing with time
extensions are established in the general conditions of the contract. Claims for EOT must be
based on the provision clauses in the standard form of contract. Therefore it is worthwhile to
develop a guideline to justify which event is entitled to EOT and which are not qualified for
the entitlement. (Lew Yoke-Liam et al.,2012)
A successful clause in standard form of contract would lend itself to regulate the day-
to-day relationship on a construction site and provide a clear and definitive understanding to
the parties, professionals and site personnel of their roles and responsibilities. Users and
practitioners must be familiar with the particular standard form of conditions of contract
being used. (Sundra Rajoo, 2014) For the application of time, the role of Supritendant Officer
to understand the basis of the delay and understand the situation in which the contractor is
eligible to obtain an EOT.
The aim of this study is to evaluate application EOT clauses in construction contract.
To attain this aim, the following objective are pursued:
This study is focusing on issues in the application extention of time (EOT) clauses in
construction contract. The scope and limitation are follows:
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1. The study focus on clauses of EOT from four (4) standard form of contract
:-
a. P.W.D Form 203A (Rev. 1/2010)
b. PAM Contract 2006
c. CIDB Standard Form Of Contract For Building Works 2000
Edition
d. FIDIC Condition Of Contract For Construction: The New Red
Book
2. Collecting data for interview and questionnaire conducting with
professional and people involved in construction project at Kuala Lumpur
According to study design theory cause of delays in construction projects on the basis
of productivity provided by Noraini Hamzah (2013), this study was conducted to find the
causes of the delays to be included in a framework that is generated using Conversion System
Open Drewin. The study showed 96 causes of delays were identified and divided into several
dimensions of input factors (eg. labor, financial, material and equipment construction),
internal factors (eg. management, contracting, security, planning, organization, etc.) and
external factors (eg weather , local authorities, economic, political). The study found that less
effective communication within the internal factors to cause to be taken seriously.
According to Mohd Zaidi (2011) Delays can be divided into three (3) main reasons
for the delays caused by the contractor (non-excusable delays), the delay caused by the
actions of the client or the Superintending Officer (compensable delays) and delayed by
something outside the control of the client and contractors (excusable delays).
In Malaysia, 'Standard Form of Contract' mostly drafted and issued by the authorities
involved in the construction industry, and is recognized by the contracting parties, is one of
the most used among the forefront of the construction industry (Sundra Rajoo, 2014) . For a
small country, Malaysia offers a wide range of Standard Form of Contract 'in the field of
engineering and construction. There are several categories of contract which are practiced in
Malaysia as follows: -
a) Contract of government / public sector
b) Contract for private sector
c) International contracts
Historically, the initial set of government contracting procedures have been enacted
by the various government agencies to work in the public sector. In the local context, this is
evidenced by the proposal Public Works Department (PWD) Standard Form published in
1931. From time to time, a standard form has been modified and adapted to the needs of the
construction industry at the time. Between 'Standard Form of Contract for the engineering
and construction are as under: -
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a) JKR Standard Forms for Traditional General Contracts:-
Parallel to the acquisition adopted by the public sector to work until the mid 80s, the
private sector is not able to develop the 'Standard Form of Contract' itself to accommodate
projects. This became the impetus Institute of Architects Malaysia or Malaysian Institute of
Architects (PAM) to provide Standard Form for their main activity in the construction.
Between 'Standard Form of Contract for the engineering and construction of the private
sector are as under: -
a) PAM Forms
b) The PAM 1998 Forms
c) The PAM 2006 Forms
d) IEM Forms
International standard form of contract has been and continues to be used in Malaysia
for various projects despite the emphasis and priority to use local contract. One of them is:-
a) FIDIC Standard Forms of Contract (International Federation of Consulting
Engineers)
b) JCT Standard Forms of Contract (Joint Contracts Tribunal)
c) ICE Standard Forms of Contract (Institution of Civil Engineers)
d) MechE Standard Forms of Contract (Institution of Mechanical Engineers)
e) IEE Standard Forms of Contract (Institution of Electrical Engineers)
The procedures to claim for EOT are closely related to the type of contract used
between client and contractor. Different clauses in various forms of contracts would affect the
EOT application and approval processes. Procedures for dealing with time extensions are
established in the general conditions of the contract. Claims for EOT must be based on delays
that are caused by the owner or the owners agents, or on delay due to acts of God or based
on the provision clauses in the form of contract.
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Contractor has to submit supporting documents and prove the exact time affected by
the causes. This becomes a burden to the contractor and it is not easy to identify the delay.
Despite the application of EOT period is approved or reduced, contractor still has to complete
the job within the granted EOT. ( Loke Yoke-Lian et al., 2012)
It is important for a contractor when facing delays which incurred by the client, in
determining his eligibility in EOT and entitlement of suitable EOT in contract finish date.
Otherwise the contractor will be penalized to Liquidated Damaged (LAD) for reasons within
clients control, but not within his own control.
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5.4 EOT Clauses On Standard Form Of Contract
Name Standard Standard Form Of Contract PAM Contract 2006 (Without CIDB Standard Form Of FIDIC Condition Of Contract For
Form Of Contract PWD Form 203A (Rev 1/ 2010) Quantities) Contract For Building Works Works Of Civil Engineering
2000 Edition Construction (Fourth Edition 1987)
Publish By Jabatan Kerja Raya Malaysia Persatuan Arkitek Malaysia (PAM) Construction Industry Federation Internationale Des
(Public Works Department) Developement Board (CIDB) Ingenieurs- Conseils (FIDIC)
Commanly Use 1. Government Sector 1. Private Sector 1. Private Sector 1. Private Sector Project
2. Private Sector 2. International Project
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Conditions filed a Clause 43.1 Clause 23.1 Claus 24.2 Clause 44.2
notice & details of
EOT Once the contractor expects will The Contractor shall provide If the Contractor is of the opinion Contractors must send a notice to the
occur shortly slowness or delays written notice to the architect, his that the progress or completion of engineer 28 days or more in advance of
occur, the contractor is intention to claim an extension of the Works or any section of the the date of completion of work (CPC)
responsible for submitting an time along with the initial budget Works is or will be or has been
application or a written notice extension of the time needed to be delayed by any event including
along with pertinent information supported by details of the reasons but not limited to the events
and supporting documents must for the delay. Such notice shall be stated in Clause 24.1, he shall
be submitted as soon as possible given within twenty eight (28) days forthwith notify the
of the date expected delays from the date of Confirmation Superintending Officer of such
Instructions architect or initially event within 30 Days of the
Relevant Event, whichever is occurrence of such event:- event
earlier. Submission of the notice of delay;event of delay on the
will be a prerequisite to the right to worksprogramme accepted under
an extension of time. Clause 5.
Aceptable clauses Delay And Extention Of Time Extention Of Time Delay And Extention Of Time Extention Of Time
related delays in
the application for
extension of time
Clause 43 (a) (j) Klausa 23.8 (a) (p) Clause 24.1 (a) (q) Clause 44.1 (a) (e)
(EOT)
Refer Details At Appendix Refer Details At Appendix Refer Details At Appendix Refer Details At Appendix
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6.0 Methodology
Preliminary study was carried out by literature review on journals, thesis, articles,
books and others. This preliminaries study was conducted to determine the research topic,
defining the aim, objective and scope of study. It also determine the data sources and data
analysis technique.
The data are collected through a literature review, interview and questionnaire. This
research was done through interviewing experts of construction industry from private and
government sector. The panel which was interview consisted of personnel from consultants
and clients.
Survey questionnaire were given to parties in the construction project those were on
progress around Kuala Lumpur. Thirty (30) questionnaire has been done collected and the
respondent to state their level of agreement on a 5 point likert scale ( 1-least agreed, 2-
slightly agreed, 3-moderately agreed, 4-agreed, 5-strongly agreed ).
Data analyzed using mean value and relative important index or R11 using formula
above:-
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7.0 Analysis And Result
Q2 Is an EOT clauses in 1) Yes, clauses functioning 1) Yes, clauses functioning 1) Yes, clauses functioning Yes, clauses work properly
the standard form of properly but EOT clauses well and there is no problem properly. No new issues that implemented in accordance
contract currently should be supported by the because the contractor need to be improved the with the proper procedures
used in contact necessary supporting understands the contract clauses.
construction works documents and evidence
well? related.
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Table 2.0 : Content Analysis For Expert Interview (Cond)
Q4 What are the 1) Advantage it opens 1) Advantage give space to the 1) Advantages give 1) Advantages give a clear
advantages and opportunities for the contractor to claiming lost psychological impact on the guidance to contractors and
disadvantages of contractor to complete the of time & cost is not contractor to complete the clients before and during
using an EOT clause project within comfortable because of their fault. project because if given construction work
in the construction period EOT then they will not be
contract? subjected to LAD.
2) Disadvantage when EOT 2) Disadvantages when too 2) No advantages 2) Disadvantages when
approved, contractors are many clauses in the contractors take advantage
eligible to apply any contract, give an idea to the of these clauses and failure
additional overhead cost as contractor to apply for an to detected by the client
well as increase the overall extension of time during evaluation
cost of the project
Q5 What is the most 1) Delays must allocated in 1) Must send a notice 1) Must send a notice 1) Must send a notice
important thing that EOT clauses
must be adhered by
contractors to 2) Aplication of EOT must be 2) Any delays should have 2) Any delays should have 2) Aplication of EOT must be
qualify their support by supporting record as an evidance record as an evidance support by supporting
approval of any documents documents
EOT?
3) Only a delay in the critical 3) Aplication of EOT must be
path in the project schedule support by supporting
(CPM) will be evaluate documents
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Table 2.0 : Content Analysis For Expert Interview (Cond)
Q7 Use of project 1) CPM very important for 1) CPM is very important for 1) CPM very important for the CPM very important for the
implementation determining the 'event' start determining delay in 'critical planning work affected by planning work affected by
schedule (CPM) is and finish any delays path'. the delay. the delay.
important in
assessing the
application for 2) Only CPM which was 2) Only CPM which was 2) Only CPM which was The total number of days
EOT? How this approved and agreed valid approved and agreed valid approved and agreed valid extension also depends on
implementation as a reference application as a reference application as a reference application the CPM which was
schedule can help for EOT for EOT for EOT designed by the contractor
assessment of the
application for
EOT?
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Table 2.0 : Content Analysis For Expert Interview (Cond)
Q10 If there is a dispute 1) Contractors can appeal if 1) Contractors can appeal and 1) Normally there is no dispute 1) Contractors may appeal to
or conflict approval they disagree with the provide additional because of valuation clients so that applications
and the approval approval of the EOT or the supporting documents. through several meetings are reviewed
period of EOT application was rejected. between contractors,
between the consultants, consultant
contractor and the between P.P and P.P with
client, how it is board of EOT approval
resolved?
2) Court action can also be 2) Contractors can challenge 2) Incomplete documents will 2) Contractors can challenge
held if still not satisfied, but the decision in court if not also be notified to the the decision in court or
this is rarely happen satisfied contractor to provide back arbitration
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Table 2.0 : Content Analysis For Expert Interview (Cond)
Q12 What is suggestions 1) As executor of the project 1) No improvement, all clauses 1) Insert procedures or 1) Appoint a third party to
or additional assume any contract that have been perfect guidelines on the evaluate and determine the
requirements that was drafted by the Board or application for EOT in application for EOT.
need to be improved organisation is already clauses Example 'Delay Analysis
on an EOT clauses perfect to be applied. Consultant'
in the Standard
Form of Contract in
construction 2) Improvement is the 2) Set a time earlier for date 2) Qualification of the
contracts? application for EOT must be application EOT by the Superintending Officer as
assessed in accordance with contractor (four months the person who approved
the scope of work. before the CPC) the application EOT should
be tightened and allocated
to the clause
Q13 If there is a need to 1) Department or organization 1) Universities can play a role 1) Department or organization 1) Department or organization
improve the EOT that issued the standard to conduct research and that issued the standard that issued the standard
clauses, which form through the Board of raised to the PWD or PAM form through the Board of form through the Board of
department or Comittee be responsible if for improved existing Comittee be responsible if Comittee be responsible if
organization should improvements need to be clauses improvements need to be improvements need to be
be responsible to made on EOT clauses made on EOT clauses made on EOT clauses
make improvement?
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7.2 Questionaire Survey
Chart Title
Less than 5 years 6 - 10 years 11 - 15 years
16 -20 years 21-29 years More than 30 years
3% 7%
7%
33%
20%
30%
20%
33%
17%
30%
In this study, there are 30 respondent are answered the survey questionnaire. Figure
1.0 show working experience of the respondent. From 30 respondents, majority 33% have
experience less than 5 years and only 2 respondents (3%) have experience more than 30
years.
Figure 2.0 show scope of work respondents. From 30 respondents 33% work on
building/construction, 30% as a quantity surveyor, 20% on engineering and 17% on
architecture.
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7.2.2 Mean And Relative Importance Index (RII)
Table 3.0 : Result Analysis For Evaluate Adequacy & Appropriateness Of Applications EOT
Clauses
Relative
Question Mean Important Classification Rank
Index
Adequacy & Appropriateness
Delays in the construction site come from
various sources and causes 4.7667 0.9533 Strongly Agreed 1
EOT clauses in the standard form of
contract working well 4.6000 0.9200 Strongly Agreed 2
All delays in the construction site can be
evaluated in detail referring to EOT 4.6000 0.9200 Strongly Agreed 3
clauses specified
EOT clauses in the standard form of
contract currently used is complete enough 4.2667 0.8533 Strongly Agreed 4
EOT clauses in the standard form of
contract to determine the feasibility an 2.9667 0.5933 Moderately Agreed 5
application for EOT
EOT clauses in the standard form of
contract must be updated and improve 2.8333 0.5667 Moderately Agreed 6
Table 4.0 : Result Analysis For Evaluate Accuracy Of Applications EOT Clauses
Relative
Question Mean Important Classification Rank
Index
Accuracy
Each application for EOT must be
analyzed based on an EOT clauses 4.6333 0.9267 Strongly Agreed 1
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Table 4.0 : Result Analysis For Evaluate Accuracy Of Applications EOT Clauses (Cond)
Relative
Question Mean Important Classification Rank
Index
Superintending Officer(S.O) shall assess
the period of delay events that overlap
3.7333 0.7467 Strongly Agreed 5
or run concurrently (concurrent delays)
Table 5.0 : Result Analysis For Dispute And Conflict Issues Of Applications EOT Clauses
Relative
Question Mean Important Classification Rank
Index
Disputes and Conflict
EOT clauses fair and protect the
interests of all those parties involved 4.4667 0.8933 Strongly Agreed 1
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7.2.2.3 Proposed Improvements Of Applications EOT Clauses
Table 6.0 : Result Analysis For Dispute And Conflict Issues Of Applications EOT Clauses
Relative
Question Mean Important Classification Rank
Index
Improvement
Application for EOT should be
supported by the necessary supporting 3.6667 0.7333 Strongly Agreed 1
documents and evidence related.
S.O should identify milestone for each
stage of the project implementation in
the period of the contract, so that the 3.6667 0.7333 Strongly Agreed 2
monitoring of the work progress can be
made more effective
Personal accreditation as Superintendent
Officer / Deputy Superintendent Officer
should be made in all the agencies or 4.3333 0.8667 Strongly Agreed 3
departments to make sure application
EOT clauses as per procedure
EOT clause must be improve for item of
evaluation or analysis techniques 4.5333 0.9067 Strongly Agreed 4
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Based on content analysis table 2.0 on Question No.2 and No.3, all respondents
agreed EOT clauses functioning properly and EOT clauses in the standard form of contract
now adequate, no need to be made enhancements. 75% says EOT clauses enough as it is
formed by professionals in the Board Of Committee every Board or Organisation issuing
standard form of contract. It also continuously updated from time to time
Based on content analysis on table 2.0, each delayed item on application for EOT will
be referred to EOT clauses. The approval of an EOT also be assessed trough supporting
document and evidence. Project schedule (CPM) also very important to determining critical
path and to identify event effected by the delays.
It is strongly agreed by questionnaire survey that each application for EOT must be
analyzed based on EOT clauses. Respondents also strongly agreed that S.O must give
reasonable and fair EOT to contractor and project schedule (CPM) important as a guide to
support EOT clauses
Based on content analysis on table 2.0, EOT clauses protect the interest of both
parties client and contractor. One of opinion says, the whole clause is very fair for both side
but unfair if the clause is not provided into the contract. If dispute or conflict happen, for
example application for EOT has be rejected, contractors can appeal if they disagree and
provide additional supporting documents so that applications can reviewed. If still not
satisfied, contractors can challenge the decision in court or arbitration.
Result from questionnaire also strongly agreed EOT clauses are fair and protect the
interests of all those parties involved. But respondents moderately agreed and on lowest
ranking about when dispute happen, contractors can challenge the decision of EOT in court
or arbitration.
For questionnaire survey, six (6) improvements has been list to be agreed by
respondents. Result show, the higher ranking is application for EOT should be supported by
the necessary supporting documents and evidence related. Means this item must be allocated
into EOT clauses. The lowest ranking and moderately agreed by respondent when proposal to
surcharges action taken against the officials responsible that make mistake granting an EOT
which is not in accordance with the provisions of the contract
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9.0 Conclusion And Recommendation
The following are the conclusion that may answer the objective of this study:-
Objective 1 : To review clauses relating to the application for extension of time (EOT)
from the various Standard Form of Contract as practiced in Malaysia.
The findings of this study conclude that EOT clauses contained in every standard
form of contract that is practiced in Malaysia. Every standard form of contract there is a
difference. It because practiced on a variety of projects and clients come from diverse
backgrounds, especially those who profit oriented.
The findings also conclude clauses are essential to ensure the success of a project.
Contract and project implementation will be very difficult if this clause is not contained in the
contract
The findings of this study conclude that application an EOT clauses is practiced and
works well. Clauses also found to be very complete, detailed and able to assess each
application for an EOT. There is no need to improve the existing clauses in standard form of
contract. Each application for EOT will be referred to the EOT clause and support by
supporting documents and evidence related. Project implementation schedule (CPM) also
helps to assess application for EOT.
The findings of this study also conclude EOT clauses also found to be very fair to the
contractor and the client. Disputes and conflict are rarely happen because this clause is very
clear and complete.
From the data analysis finding there are some improvements that could be proposed to
improving existing contract. There are:-
2) Allocate specific clauses for supporting document and evidence for application
for EOT,
3) Qualification of the Superintending Officer/Deputy Superintending Officer as
the person who approved the application EOT should be tightened and allocated
in the clauses
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10.0 References
2. Jabatan Kerja Raya (2010) Buku Panduan Pentadbiran Kontrak Kerja Raya Edisi
Ketiga. Penerbitan Ibu Pejabat JKR Malaysia, Malaysia
3. Lew Yoke-Lian, S.Hassim, R.Muniandy, and Tan Mee-Ling (2012), The Assesment
Of Applications For Extention Of Time Claims in Malaysia Construction Industry.
IACSIT International Journal Of Engineering And Technology, Vol.4, No.4, August
2012, pp. 446-450
5. Malaysia (2000), CIDB Standard Form Of Contract For Building Works 2000
Edition-Articles Of Agreement
8. Mohd Zaidi Bin Mohd Jamil (2011). Analisis Kelewatan Projek Pembinaan
Politeknik. Degree Thesis Page 16-20, Universiti Teknologi Malaysia, Skudai
10. Norngainy Mohd Tawil, Muhamad Azry Khoiry, Noraini Hamzah, Ishak Arshad,
Wan Hamidon Wan Badaruzzaman (2014), A Pilot Survey On Causes Of Delay In
Malaysia Construction Project. MATEC Web Of Conference 15.
11. Professor Datuk Sundra Rajoo (2014). International Bar Association (IBA) Annual
Conference 2014. September 2014. Tokyo
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