22nd International Conference on Production Research

CONDITION BASED MAINTENANCE IN MANUFACTURING INDUSTRIES:

INTRODUCING CURRENT INDUSTRIAL PRACTICE AND CHALLENGES

1,2 2 2 2
Ali Rastegari , Antti Salonen , Marcus Bengtsson , Magnus Wiktorsson
1
Operation technical support, Volvo GTO, SE-731 80, Kping, Sweden
2
School of Innovation, Design and Engineering, Mlardalen University, Box 325, 631 05, Eskilstuna, Sweden

Abstract
This paper presents an introductory review of CBM practice applied in manufacturing industry, focusing the
technical constituents within condition monitoring. The empirical base for the study is a case study of two major
manufacturing sites in Sweden, complemented with a brief benchmark of data from two reference
manufacturing sites from France and Brazil. The data from the main studies were collected by interviews and
document analysis. The result indicates that there is a wide range within current practice of applying CBM. The
implementations are dependent on process type (machining, assembly or heat treatment) and product type. By
analysing the empirical data, gaps and challenges for implementing CBM in industry are presented, primarily
focusing condition monitoring within manufacturing industry. The paper concludes with a discussion on
possible future trends and research areas, needed to increase the industrial use of CBM.

Keywords:
Condition based maintenance, Condition monitoring, Preventive maintenance

1 INTRODUCTION effective way and in accordance with environmental and

In order to stay competitive, manufacturing companies safety regulation. (p.22).
need to continuously increase the effectiveness and 2.1 Maintenance types
efficiency of their production processes. Further, In order to assure this maximum availability and reliability
introducing lean manufacturing increases the concern of an asset, maintenance may be performed according to
about equipment availability. As a result, the demand for various actions. One classification of maintenance types
effective maintenance is significantly increased. Well- and their relationship is indicated in the Swedish standard
performed maintenance involves few corrective SS-EN 13306 [3], as shown in Figure 1.
maintenance actions while performing as little preventive
maintenance as possible [1].
During the past decades, strategies and concepts have
evolved for support this ideal situation. One of these is
condition based maintenance (CBM). Research in the
CBM area has been of major interest from researchers
over the years, resulting in a plethora of technical,
organizational and process-based enabling constituents.
The practical implementation of advanced maintenance
technologies, such as CBM, in manufacturing industry is
however more scarce [2].
The objective of this paper is to present an introductory
review of CBM practice applied in industry, at this stage
focusing the technical constituents within condition
monitoring and its implementation. Figure 1: Overview of different maintenance types [3],
(p.23)
2 PRODUCTION MAINTENANCE Maintenance is in Figure 1 divided into two main actions:
The technical, administrative and managerial areas of corrective maintenance (or break down maintenance), and
maintenance are defined in e g the Swedish standard SS- preventive maintenance (PM), with PM being
EN 13306 [3]. Maintenance is here defined as the predetermined (periodic) maintenance or condition based
combination of all technical, administrative and managerial maintenance (CBM).
actions during the life cycle of an item intended to retain it 2.2 Maintenance concepts
in, or restore it to, a state in which it can perform the Various operational concepts have been developed to
required function (function or a combination of functions of increase the effectiveness of maintenance and focus on
an item which are considered necessary to provide a given the maintenance activities. The two more common
service). [3], (p.7). concepts are Reliability Centred Maintenance (RCM), and
Khairy [4] describes the key objective of maintenance as Total Productive Maintenance (TPM).
total asset life cycle optimization which means maximizing RCM: Moubray [5] defines RCM as a process used
the availability and reliability of the assets and equipment to determine what must be done to ensure that any
to produce the desired quantity of products, with the physical asset continues to do what its user wants it to
required quality specifications, in a timely manner. do in its present operating context. (p.7).
Obviously, this objective must be attained in a cost-
 TPM: a Japanese concept for maintenance. According that are not entirely phase locked to shaft rotations, for
to Nakajima [6], who introduced the concept, TPM may instance combustion in engines. Other vibrations are linked
be defined as Productive maintenance involving total to fluid flow, as in pumps and gas turbines, and these also
participation (p.10). Several explanations of the have particular or unique characteristics. A machine in
definition may be found in literature. standard condition has a certain vibration signature and
More recently, various attempts such as Smith and fault growth changes that signature in a way that can be
Hawkins [7] have been made to introduce a Lean linked to the fault.
Maintenance concept, but this is still not unanimously The lubricant also expresses information from the inside to
defined. the outside of operating machines in the form of wear
2.3 Condition based maintenance particles, chemical contaminants etc. Its use is mainly
confined to circulating oil lubricating systems. Moreover,
Condition based maintenance (or predictive maintenance) some analysis can be carried out on grease lubricants [11].
is carried out ...following a forecast derived from the
analysis and evaluation of significant parameters of the For certain types of machines, performance analysis such
condition of the item. [8], (p.19). Condition-based as stage efficiency is an effective way to determine
maintenance is based on management and decisions whether a machine is functioning correctly. Thermography
through information collected through condition monitoring. is another technique. Sensitive instruments are presented
Previous reviews describe CBM as consisting of three for remotely measuring temperature changes in
main steps: data acquisition, data processing and comparison with a standard condition. Thermography can
maintenance decision-making [2]. Swedish standard [3] be used principally in quasi static situations, such as
defines condition based maintenance as preventive electrical switchboards to detect local hot spots, and to
maintenance based on performance and/or parameter detect faulty refractory linings in hot fluid containers [11].
monitoring and the subsequent actions. (p.15). 2.4 Condition monitoring implementation in
Performance and parameter monitoring may be scheduled, manufacturing industry
on-request or continuous. According to Walker [12], implementation of CBM strategy
For CBM, the core part is condition monitoring, which can entails the use of condition monitoring technologies.
be performed using various approaches and utilizing Although, a large number of condition monitoring tools
different levels of technology [2], and as presented in exist, they are scarcely ever used [12]. Walker [12] points
Figure 2. Monitoring is defined as: Activity performed out some of the more common reasons of why condition
either manually or automatically, intended to observe the monitoring technologies are unsuccessful to stay effective
actual state of an item. [3], (p.16). In on-line (or real-time) in maintenance activities, including discrepancies in
monitoring, one continuously monitors a machine and training, management direction, technology selection, user
triggers a warning alarm whenever something wrong is commitment and user competence.
detected. But two limitations of on-line monitoring are: (i) it Walker [12] proposes a process of condition monitoring
is often expensive and (ii) to continuously monitor raw development as an effective approach to present a CBM
signals with noise produces inaccurate diagnostics strategy to an industrial organization which includes:
information. In comparison, periodic monitoring is used due
1. Identify maintenance asset types by asset registration
to its low cost and providing more accurate diagnostics
using filtered and/or processed data. But, the risk of using 2. Identify the ways in which these assets fail
periodic monitoring is the possibility of missing some 3. Develop a process for evaluating these faults to see
failure events that occur between successive inspections how they become apparent and whether they
[9]. demonstrate symptoms which are detectable and
measurable
4. Identify the appropriate techniques to detect fault
symptoms to see if there are existing technologies that
can detect and or measure such symptoms
5. Produce a selection process to determine the CBM
strategy
The factors like the buying, training, application, data
processing and management of condition monitoring
technologies must be considered very wisely and a
condition monitoring strategy developed before acquiring
technologies [12].

3 METHOD AND MATERIAL

As concluded in the brief overview of CBM
implementations in section 2, the practical implementation
Figure 2: Different approaches to condition monitoring [10], of advanced maintenance technologies, such as CBM, in
(p.6) industry is scarcely documented. As described in section 1,
In condition monitoring, the information must be obtained the objective of this paper is thus to present an introductory
externally about internal effects while the machines are in review of CBM practice applied in manufacturing industry.
operation [11]. According to Randall [11], the two principal The empirical base for the study is a case study of two
techniques for obtaining information about internal major manufacturing sites in Sweden, complemented with
conditions are vibration analysis and lubricant analysis. a brief benchmark of data from reference manufacturing
Machines are always generating vibrations. Many of these sites in France and Brazil. The data is collected by on-site
vibrations are linked to periodic events in the machines interviews and document analysis from two manufacturing
operation, such as rotating shafts, meshing gear teeth, sites. Additional data from the two reference sites have
rotating electric fields etc. Some vibrations are from events been obtained by document analysis. Table 1 describes
 22nd International Conference on Production Research

the case companies, nature of study and data gathering The data analysis from the transcribed interviews was
techniques. based on a clustering technique, where central themes
were identified. The reason of selecting themes is to have
Table 1: Data sources a view on the current level of development in this area and
Case Case Reference Reference making a guide for further research and development.
company A company B comp. C comp. D Moreover, the matrixes were filled-in by the interviewer
based on the answers from the respondents.
Type of Engine Gearbox Engine Engine
product The following result presentation is focused on the CBM
implementation matrixes from the case companies, while
Volume 85 000 95 000 42 000 18 000
the later cross-case discussion is structured according to
per year
the key themes found in the interview protocols.
Proces- Casting, Machining, Stamping Machining,
ses Machining Heat and Assembly,
and treatment Assembly Testing and 4 EMPIRICAL RESULTS
assembly and Painting 4.1 Case A
Assembly
CBM has an important role at the company to provide
Nature of Privileged Non-partici- Document Document management and maintenance responsible people with
study observation patory analysis analysis correct and reliable information. Without this information
observation maintenance decisions are made by guessing. The
Data 3 interviews 3 interviews Forms and Forms and maintenance responsible people have been guessing too
sources with one with two document document much in the past and this experience makes the role of
maintenance managers CBM even more important (e.g. important to understand
manager and and one where to invest money both in renovation process and
two CBM maintenance early equipment management process while buying new
responsible engineer, equipment).
people, Documents Previously, the management did not have a clear idea
Documents about CBM and therefore, CBM organization made efforts
for a couple of years to convince the management that the
company needs more reliable system for CBM, more
The interviews were semi-structured, with a set of resources and so on. Currently, the management is fully
predetermined questions listed in Table 2. In total were six aware of the importance of CBM. In consequence, there is
interviews conducted on the two sites A and B. The a good management support in the CBM area.
interviewees were maintenance managers and There was a CBM organization until five years ago, but
maintenance engineers. Each interview lasted for about after the downturn all the personnel except one were laid
one hour. The interviews were recorded and notes were off. Then, for five years, the company had a CBM
taken in order to strengthen the validity and reliability of the organization with only one person. Today, the company
data. The interviews were transcribed by the interviewer. has just started up a new CBM organization with five
Table 2: Interview guide employees. However, the company expresses an
awareness that it takes a long time, many years, to be
1. What is the role of CBM at your company? Do you see good in this area and before the paybacks can be
CBM as one important factor to implement? expected. Moreover, the company believes that it is
2. Does maintenance management and top management important to have a strategic maintenance to fulfil this long
see CBM strategically important factor in order to fulfil term goal.
technical availability? The level of development of CBM tools is quite good and
3. How is the competence level of your company in the company has invested in a lot of tools over the last two
CBM? What is the reason of lacking knowledge? years (See table 3). They want to drive the development of
4. How is the level of development of CBM tools at your tools. They worked hard to build the instruments and tools
company? that are used for industry (many of these tools are made
5. Do you have online condition monitoring? If yes, what for laboratory or university environment and they are not
type and in which areas (e.g.: machining)? effective in industry). The respondents argue that the tools
6. How do you choose the appropriate condition must be fast and quicker. The company is trying to bring
monitoring technique? Bluetooth solutions to not have to be in the machine while
7. How do you communicate condition monitoring data? measuring, because of safety.
8. What are the main challenges to implement CBM?
The company has a few online systems in vibration
9. What are your future plans?
monitoring, only in the foundry area for two critical places
which are identified as essential for the foundry. These
The data was collected in two formats: online systems work as safety systems, because it is
dangerous for the staff to perform offline condition
Interview protocol monitoring in this environment.
CBM implementation matrix.
 Table 3: CBM status map at case A

Temperature/
Force control

Thermograp-

Oil analysis
Production

Geometry
Product Process

Vibration
analysis

analysis
equipment Application
type type
type

hy
Processing x Positioning accuracy (by Laser interferometer)
machines x Vibration and Balancing (by Micro log)
Machining Rough- Repeat accuracy
x
Finnish (by Laser interferometer)
machining x Stability or Milling test
x Geometry check (by Laser tracker)
Engine
Automated Rotation accuracy / Form fault and Temp.
x
Assembly assembly stability
machines x Clamping forks and tool spindle
x -
x Electrical cabinets
All
x External and internal when needed

The company had an old online vibration monitoring One of the main challenges to implement CBM at the
system in the machining area but it has been taken out. company is management support. The management must
The company does not see any need for the online comprehend the importance of the CBMs role at the
system. The reasons they express are: company and provide the resources needed, etc. The
No need to monitor that frequently. other challenge is time. It takes time to educate both
management and CBM responsible people and have a
It is not worth the money. clear common objective. It needs to have a long term
It is better to spend the money in other systems which strategy to change the way of working from reactive
can give more money back. maintenance to proactive maintenance. The company has
The information collected from offline vibration been working with reactive maintenance for many years
monitoring is more useful than online monitoring. This and it takes time to change this culture. In order to
due to the fact that the people are out in the machines decrease maintenance cost, CBM can be a very good
and they can understand different problems. It is a big solution for mechanical wastes and increasing the
benefit. productivity. The management looks at CBM as an
advanced method and it is considered as the next step to
It could be a long time between offline detecting a take. Even simple condition monitoring methods for
problem until it becomes a real problem. So, it would continuously measuring can be counted as CBM, and CBM
be possible to prepare for reparation, renovation, does not need to be considered as an advanced method.
change and so on. There is also a need to standardize practices, methods
However, the company has the interest of having mobile and requirements.
online system which can be located where there is a Consequently, education and training is one of the main
critical problem to monitor, maybe one or several machines future plans of the company to increase the competence
continuously for a specific period of time. Then, it is and certificate personnel in this area. Moreover,
possible to move the system to another location when it is maintenance management wants to invest more resources
needed for another problem. But there are some in research (e.g. in new technologies) and to study the
challenges to have this system, e g the investment cost. effect of new products on the machines. These are being
This system is also resource demanding and needs formulated as a strategy for coming years in order to
allocated people to track the information from the system. develop CBM and reach a certain level of competence.
It may also take some production time in order to measure,
4.2 Case B
due to; (1) it needs to have the same circumstances all the
time while measuring vibration; (2) it needs specified tools Company B sees CBM as an important factor to implement
to have specified details and (3) it has to be repetitive in but currently there is no CBM organization. Only in some
order to trend the manual. In consequence, it is not so small areas do the company has offline condition
easy to build up this system. monitoring. Moreover, some measurements are being
performed during the repairs. The management mentions
The data collected from condition monitoring are analysed
the importance of CBM, but still the organization is not
by the CBM organization which provides recommendations
made for using CBM.
by sending reports directly to maintenance responsible
people in different departments. All reports must be Currently, the company is using corrective maintenance to
implemented as an order number in their CMMS. In solve all kind of problems in workshop with a few
addition, it is needed to set tolerances for all the machines preventive maintenance solutions. There is not time or
in different departments and put the information in the resources within the new organization to work with CBM.
system which requires a lot of work, and is especially hard
for a new machine.
 22nd International Conference on Production Research

Table 4: CBM status map at case B

Temperature/
Force control

Thermograp-

Oil analysis
Production

Geometry
Product Process

Vibration
analysis

analysis
equipment Application
type type
type

hy
x Stone and gauges
Processing x Only on some spindles
Machining
machines x Clamping chucks
x Cutting force monitoring
Automated
Assembly assembly -
Gearbox machines
Heat
x Monitoring of the process in heat treatment
treatment
Temp. stability in electrical cabinets and
x
electrical components
All
Analyse the oil features and measure the
x
amount of particulars

The level of CBM competence at the company is quite low. in most of the machines and also get fingerprint from the
The company is familiar with the tools and measurements new machines. However, the company has invested in
but does not have time to learn how to work with CBM. In a research in this area. There is a plan to implement CBM in
respondents view, maintenance responsible people need a pilot study to have online condition monitoring. In
to work 50-75% of their working time with CBM to get the addition, the management has a clear understanding about
knowledge about it, not only measurement, but also how to the importance of CBM practices and has interest to have
use the data gathered. Also, the level of development of further development in this area.
CBM tools is very low. The company has some tools, as 4.3 Reference company C
shown in Table 4, but they are not used so frequently
because there is no organization. Company C has stamping machines, automated assembly
machines and robots. CBM techniques such as vibration
They do not apply online condition monitoring system, but monitoring, oil analysis and thermography are being
the company has a plan to invest in having online condition performed in product development activities and stamping
monitoring in some of the critical machines. activities, as shown in Table 5. In addition, the company
The data collected from condition monitoring are gathered uses a cracks detection technique in stamping activities as
in a shared computer storage. Maintenance responsible well as thermography in assembly activities.
people are doing some measurements and analyse the The challenge ahead of the company is to apply CBM on
data directly to provide a maintenance plan. the assembly line and select appropriate measurement
The challenge for the company is to have a specific equipment.
department to work with CBM. It needs to implement CBM
Table 5: CBM status map at case C
Temperature/
Force control

Thermograp-

Oil analysis

Production
Geometry

Product Process
Vibration
analysis

analysis

equipment Application
type type
type
hy

x -
Stamping
Stamping x -
machines
Engine x -
Automated
Assembly assembly x Thermal monitoring of the electrical cabinets
machines
 Table 6: CBM status map at reference company D

Temperature/
Force control

Thermograp-

Oil analysis
Production

Geometry
Product Process

Vibration
analysis

analysis
equipment Application
type type
type

hy
x Dynamic Balance (Rotor of Exhaust System)
CNC Monitoring of bearing at the CNC machine
Machining
machines x (spindle, drive units, pumps and
dynamometers, exhaust fan)
Automated
Engine Assembly assembly x Measurement for machine tool spindles
machines
Check the overheat at the wires and
x
components of the electrical cabinets
All
Analyse the oil features and measure the
x
amount of particulars

4.4 Reference company D the condition monitoring techniques. The level of

Company D has an organization of two technicians from complexity needed for the condition monitoring
maintenance engineering working part time on CBM technologies and the degree of continuous use should be
activities. They are responsible for making the CBM yearly decided and responsible must be determined. It is
schedule, contract the CBM services, following the necessary to have a plan for all purchases; to consider the
execution and analyse the reports in each field. The CBM cost before purchasing the technologies and determine
organization started working some ten years ago with who should provide the services.
vibration analysis and is today executing thermography A robust asset registration, asset faults history and their
analysis, oil analysis and geometry analysis, as shown in symptoms as well as baseline data of the assets make the
Table 6. The thermography analysis and measurement condition monitoring data easier to analyse and contributes
machine tool spindle are executed by the company and to appropriate maintenance plans. However, there must be
other CBM activities are outsourced. a way to follow up the application of condition monitoring
The company has also the knowledge of servo traces technologies to control their effectiveness.
analysis from CNC. Through the graphics created by the 5.2 Criteria for selecting CBM technique
CNC, the mechanical problems are being verified. According to the case companies, five main techniques are
Servo trace provides functions with graphic user interface found important to use which are mentioned in the
for checking and monitoring drive/servo signals and states. matrixes, including; geometry analysis, vibration analysis,
The units such as torque, velocity, amperage could be force control, thermography and oil analysis. The
measured using the servo trace. companies are selecting CBM techniques depending on
The company has CNC machines, assembly line, testing the type of the problems that the machines have had. For
cell and painting. The challenges ahead of the company instance, if a problem happened because of geometry
are to develop a team and an efficient CBM system alignment, the appropriate technique to choose is
to ensure the reliability of the equipment. geometry analysis. Based on the empirics gathered from
the case companies, usually in big size machines
For future plans, the company is interested to know more geometry analysis is applied. For the machines which are
about the CBM methods and how to define and set limits of working in high speed, vibration analysis is an effective
CBM parameters. They want to develop the skills in way to determine whether a machine is functioning
geometry alignment and measurement as well as correctly or not. Vibration analysis is carrying out to
validation of vibration monitoring for using in predictive monitor rotating accuracy in the parts which are linked to
maintenance and autonomous maintenance approaches. vibration such as rotating shafts, spindle, bearing, drive
units, fans and pumps. Force control is used for clamping
5 DISCUSSION spindle tools and so on. All of the case companies are
5.1 Enabling factors for CBM using thermography technique to monitor the electrical
cabinets. Also, for the companies which have thermal
A successful condition monitoring environment is an processes, thermography is used to monitor the heat
important enabling factor for CBM. In this regard, it is treatment process. Finally in all of the case companies, oil
needed to have a clear condition monitoring strategy to analysis is carried out to analyse the oil features and
manage the overall CBM strategy. The management measure the amount of particulars in order to ensure the
support acts as an important role to make a strong quality of the oil and its function.
organization in this area.
5.3 Cost and Value
Several aspects as enabling factors should be in
Based on literature review and case study, there is no
consideration while implementing condition monitoring.
clear model for cost of maintenance that can compare
The techniques should be selected appropriately. The level
production cost and maintenance cost. For instance,
of competence within CBM organization should be
respondents in the case companies argued that having
adequate to use the techniques effectively. It is required to
online condition monitoring needs to invest lots of money
have sufficient training and experience to become skilled in
which is not financially justified. But still there is not clear
 22nd International Conference on Production Research

view that how much a breakdown can cost for production resources and competences in this area to be good in
to compare this value with maintenance cost. condition monitoring both in offline and online. However,
There are two views while investing condition based the rest of the companies that dont have a specific
maintenance. In a view a company prefers to invest money organization are also working with CBM tools and
to increase the number of resources and their techniques. CBM is not always an advanced method and
competences in having offline condition monitoring besides even a small offline condition monitoring is considered as
having some online condition monitoring in more critical CBM.
places which safety factor is also important. The other view In order to select an appropriate CBM technique the
is that a company prefers to invest money to have more companies are considering the problems that machines
online condition monitoring on the machines. Obviously, have already had. However, selecting appropriate
this company demands less resources but still needs measurement tools as well as increasing the competence
resources to track the information collected from online in measurement skills and analysing the data, are some of
system and some experts to analyse these data and make the main challenges ahead of the companies to implement
maintenance plan as well as other requirements. CBM.
Both of these two views are resource demanding and need 6.1 Future research
to invest money for different factors such as tools and The performed case study purposed to map the current
instruments, education and training, etc. It is important that CBM techniques applied in the manufacturing industry.
the companies must be aware of the time while Further research to continue this objective would be
implementing CBM. According to the interviews, collected mapping the full process of CBM in the manufacturing
data and analysis in this research, it may take long time to industry including data processing and maintenance
get the paybacks from CBM system. The management decision making.
must give this opportunity to CBM department to grow and
earn sufficient knowledge before getting paybacks. Moreover, one of the case companies showed interest of
having online condition monitoring. A prospective
5.4 Witnessed main challenges in implementing CBM continuation of this research could be to follow and
Currently, the companies are attempting to apply the CBM investigate in having online condition monitoring on some
techniques in most of their key machines, which demands of the critical machines at the manufacturing company as a
increase in competences to use these techniques pilot study. The results from this pilot study can illustrate
effectively. Nevertheless, management support is one of how much these practices are applicable and cost effective
the main challenges. It is needed to change the culture of in the manufacturing industry and also it could be a good
the companies from reactive to proactive strategies. The guide for further research and development in this area.
companies have been working with reactive strategies for
many years and it needs time and of course more
7 ACKNOWLEDGMENTS
knowledge to change this perspective to a proactive
strategy. In other words, it is necessary to convince the The authors would like to thank the participating
management and the maintenance responsible people that companies for their engagement in the case studies. The
working with proactive maintenance tools such as CBM is research work has been funded by the KK-foundation
a need for the companies future success in the (within the INNOFACTURE research school), Volvo GTO
competitive environment. and Mlardalen University. The research work is also a
5.5 Future plan for CBM at the case companies part of the initiative for Excellence in Production Research
(XPRES) one of two governmentally funded strategic
The companies are trying to train their employees to initiatives for research excellence within Production
increase their competence in this area which is one of the Engineering in Sweden.
main challenges for the future. In addition to this, the
companies have interest in having more advanced tools for
CBM such as online mobile systems which can be located 8 REFERENCES
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