Copyright Statement

2016 Shenzhen Tenda Technology Co., Ltd. All rights reserved.

Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or registered trademarks of their
respective holders. Copyright of the whole product as integration, including its accessories
and software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication
can be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language in any form or by any means without the prior written permission of Shenzhen
Tenda Technology Co., Ltd.

Disclaimer
Pictures, images and product specifications herein are for references only. To improve
internal design, operational function, and/or reliability, Tenda reserves the right to make
changes to the products without obligation to notify any person or organization of such
revisions or changes. Tenda does not assume any liability that may occur due to the use or
application of the product described herein. Every effort has been made in the preparation of
this document to ensure accuracy of the contents, but all statements, information and
recommendations in this document do not constitute the warranty of any kind, express or
implied.

Table of Contents

Table of Contents
I Get to Know Your Extender............................................................................ 1
Package Contents ........................................................................................................ 1
Features ....................................................................................................................... 1
LED Indicator.............................................................................................................. 2
Buttons ........................................................................................................................ 3
Product Label .............................................................................................................. 4

II Extend WiFi Network ..................................................................................... 5

Method 1: Use Web UI to Extend your WiFi ............................................................. 5
Method 2: Use WPS Button to Extend your WiFi ...................................................... 5
Position the antennas for Better WiFi Performance.................................................... 8

III Web UI Features............................................................................................ 9

Configure the Extender Using a Smartphone ............................................................. 9
Extend the WiFi Network Using a Smartphone ................................................................. 9
Status of the Extender ....................................................................................................... 13
Extend another WiFi Network .......................................................................................... 14
Change the Extenders WiFi Settings............................................................................... 15
Administration .................................................................................................................. 16

Configure the Extender Using a Computer ............................................................... 21

Extend the WiFi Network Using a Computer .................................................................. 21
Status of the Extender ....................................................................................................... 25
Extend another WiFi Network .......................................................................................... 27
Change the Extenders WiFi Settings............................................................................... 28
Administration .................................................................................................................. 29

IV Appendix....................................................................................................... 34
Troubleshooting ........................................................................................................ 34
Technical Support ..................................................................................................... 35
Configure your Computer ......................................................................................... 36
Windows 8 ........................................................................................................................ 36
Windows 7 ........................................................................................................................ 38
Windows XP ..................................................................................................................... 40

Safety and Emission Statement ................................................................................. 43

Get to Know Your Extender

Get to Know Your Extender

Tenda A9 is a wireless extender designed for large houses. It provides full WiFi coverage to
200m2 houses and wireless transmission speed up to 300Mbps. A9 is an optimum choice to
create a strong signal in hard-to-reach area. This chapter includes:

Package Contents

Features

LED Indicator

Buttons

Product Label

Pay close attention to the LEDs on the front panel.

Package Contents
Unpack the package. Your box should contain the following items:

Wireless N300 Universal Range Extender * 1

Install Guide * 1

If any item is incorrect, missing or damaged, please keep the original package and contact the
vendor for replacement immediately.

Features

Works at 2.4G band.

Adopt 802.11n technology and the wireless speed can be up to 300Mbps.

Provide 2 external 3dBi smart Omni-Directional antennas.

Adopt Mixed WPA/WPA2-PSK, AES to encrypt the WiFi network that ensures the
security.

Be compatible with the uplink devices WiFi encryption type: None, WPA-PSK, WPA2PSK and Mixed WPA/WPA2-PSK.

Support extending WiFi signal with WPS button.

Get to Know Your Extender

LED Indicator

LED Indicator

Color

Red

Green
Orange

Status

Description

Solid

The device is booting.

Blinking

The device is extending a WiFi network or

The device fails to extend a WiFi network.

Solid

Extended successfully and the WiFi signal is strong.

Solid

Extended successfully and the WiFi signal is poor.

Blinking

Extended successfully and the WiFi signal is very poor.

Get to Know Your Extender

Buttons

WPS button
Reset button

WPS Button
The LED indicator and WPS button are on the same place. As a button, it is used to establish
a WPS connection with a router or AP.
You can press WPS button on a router or AP first, and within 2 minutes press this button to
establish a WPS connection.
Reset Button
It is used to restore the extender to factory default.
You can use a needle-shaped object to press and hold this button for about 8 seconds until the
LED indicator turns to solid red. When the LED indicator turns to blinking red, it indicates
that the extender has been restored to factory default successfully.

Get to Know Your Extender

Product Label
The label on the rear panel:

The label on the side panel:

1 Default Access: re.tenda.cn

Its the default login domain name of the extender. After you connect to the extender
wirelessly, you can log in to the extenders web UI with re.tenda.cn.

2 SSID: Tenda_XXXXXX
Its the default WiFi name of the extender. You can connect to this SSID to access the internet
or to configure the extender.

Extend WiFi Network

Extend WiFi Network

This chapter describes two methods to extend your WiFi network by using the extender, and
how to position the antennas.

Method 1: Use Web UI to Extend your WiFi

Method 2: Use WPS Button to Extend your WiFi

Position the Antennas for Better WiFi Performance

Method 1: Use Web UI to Extend your WiFi

Please refer to
Web UI Features > Configure the Extender Using a Smartphone > Extend the WiFi
Network Using a Smartphone
Or
Web UI Features > Configure the Extender Using a Computer > Extend the WiFi Network
Using a Computer
for details.

Method 2: Use WPS Button to Extend your WiFi

Plug the extender (A9) into an electrical outlet near your WiFi router that supports WPS
function.

Extend WiFi Network

Press the WPS button on your router, and within 2 minutes press the

button on the

extender.

When the LED indicator turns to solid green, solid

orange or blinking orange, it indicates that the WPS
connection is successful.

Unplug the extender and move it to a new location that is about halfway between your
router and the area with a poor router WiFi signal. Observe the LED indicator on the
extender to choose an optimum extending location.

Extend WiFi Network

Tips

You can also log in to the extenders web UI to check the WiFi signal strength
(40%~79% is the optimum extending location).

To minimize signal interference, keep the extender away from Bluetooth devices,
microwaves, refrigerators, and so on.

The steps are complete! Enjoy your WiFi! Your extenders WiFi name and password may be
one of the following.

If you have not extended a WiFi network before:

The extenders WiFi name and password are the same as those of your router. For
example, if your routers WiFi name is Tenda_666666 and WiFi password is 00000000,
as a result, your extenders WiFi name and password are Tenda_666666 and 00000000
respectively.

If you have extended a WiFi network before:

The extenders WiFi name and password are the previous ones. For example, yesterday
you extended a WiFi network and the extenders WiFi name and password were xxxxx
and ******** respectively. Today you extend another WiFi network with the WPS
button, as a result, your extenders WiFi name and password are still xxxxx and ********
respectively.

Extend WiFi Network

Position the Antennas for Better WiFi Performance

For better WiFi performance, make the antennas vertical to the ground no matter you plug the
extender to a wall outlet or to a power strip.

Web UI Features

Web UI Features
The extender provides two types of web UI for smartphones and computers respectively. This
chapter helps you:

Configure the Extender Using a Smartphone

Configure the Extender Using a Computer

Configure the Extender Using a Smartphone

Extend the WiFi Network Using a Smartphone
Plug the extender (A9) into an electrical outlet near your WiFi router.

Use your smartphone to search and connect to the extenders WiFi name. The default
WiFi name (SSID: Tenda_XXXXXX) is on both the label of the extenders rear panel and
the label of the extenders side panel, shown as below.

Web UI Features
Open a browser on your smartphone (take Safari as an example here), type the default
login domain name re.tenda.cn or default login IP address 192.168.0.254 into the address
bar, and click Go.
When the extenders web UI appears, select the WiFi name (SSID) you want to extend,
and click Next.
Enter the WiFi password of the selected WiFi name (if any), and click Finish.

Tips
If you dont want to set up the extenders
WiFi name and password to the same as
those of the base station, uncheck the

option before Set up the extenders

WiFi name and password to the same
as those of the Base Station, customize
the extenders WiFi name and password,
and then click Finish.

10

Web UI Features
Wait until the extending progress is complete. It will take a few seconds.

Unplug the extender and move it to a new location that is about halfway between your
router and the area with a poor router WiFi signal. Observe the LED indicator on the
extender to choose an optimum extending location.

Tips

You can also log in to the extenders web UI to check the WiFi signal strength
(40%~79% is the optimum extending location).

To minimize signal interference, keep the extender away from Bluetooth devices,
microwaves, refrigerators, and so on.

11

Web UI Features
The steps are complete! Enjoy your WiFi! Your extenders WiFi name and password may be
one of the following.

Be default
The extenders WiFi name and password are the same as those of your router. For
example, if your routers WiFi name is Tenda_666666 and WiFi password is 00000000,
as a result, your extenders WiFi name and password are Tenda_666666 and 00000000
respectively.

If you have customized the extenders WiFi name and password, please connect to the
new WiFi name with the new password to access the internet.

12

Web UI Features

Status of the Extender

After the extender extends successfully, you can log in to the extenders web UI for more
settings by using the domain name re.tenda.cn.
After login, you will be directed to Status page, as shown below. In this page, you can see
Attached Devices, Blacklist, and WiFi name (SSID) of the WiFi router and the extender.

13

Web UI Features

On the Status page, click Attached

Device and the attached devices info
pops up. If there is an unknown
device, you can click Add to add it
to Blacklist (Devices in Blacklist
cannot access the internet via the
extender).

On the Status page, click Blacklist,

and you can see the devices in
Blacklist. Clicking Remove can
remove a device from Blacklist. A
removed device can connect to the
extender again.

Extend another WiFi Network

If you dont extend the WiFi network
successfully by following the quick
setup wizard (Refer to Extend the WiFi
Network Using a Smartphone), or want
to extend another WiFi network, you
can click
and click

14

on the upper right corner

.

Web UI Features

Here you can see the base station WiFi

name, connection status, and connection
time.
Select a WiFi name below to start to
extend a WiFi network again. (You can
refer to steps in Extend the WiFi
Network Using a Smartphone for
details.)

Change the Extenders WiFi Settings

By default, the WiFi name and password
of the extender are changed to the same
as that of the WiFi router (the base
station). If you want to customize them,
please do as follows.
Click
click

15

on the upper right corner and

.

Web UI Features

Type a WiFi name for your extender.

Type a WiFi password for your extender.
Click OK to save your settings.
Hide
If the Hide option is checked, no wireless
clients can search the WiFi name of the
extender. You need to know the WiFi name
in advance and enter the WiFi name on each

wireless client manually.

No Password
If the No Password option is checked, all
wireless clients can join the extenders WiFi
network without a WiFi password.

Administration
Click
click

on the upper right corner and

to enter

Administration configuration page.

16

Web UI Features

In Administration page, you can set up

a login password, reboot or reset the
extender.

17

Web UI Features
Set up a login password
Click

on the upper right corner and

click

to enter

Administration configuration page.

Type a login password in New Password
field.
Re-type the login password in Repeat
New Password field.
Click OK at the bottom of the page to
save your settings.

After the settings take effect, a login

password is required when you log in
to the extenders web UI.

18

Web UI Features
Reboot the extender
Rebooting the extender will activate any
modified settings on the extender. When
the parameters you set cannot take effect or
the extender cannot be used normally,
please try rebooting your extender to solve
these problems.
To reboot the extender:

Click
click

on the upper right corner and

to enter

Administration configuration page.

Click Reboot button.
Click OK on the pop-up window.

19

Web UI Features
Reset the extender
Resetting the extender clears all settings of
the device. You need to set them up again.
To reset the extender:
Click

on the upper right corner and

click

to enter

Administration configuration page.

Click Reset button.
Click OK on the pop-up window.

20

Web UI Features

Configure the Extender Using a Computer

Extend the WiFi Network Using a Computer
Plug the extender (A9) into an electrical outlet near your WiFi router.

Use your computer to search and connect to the extenders WiFi. The default WiFi name
(SSID: Tenda_XXXXXX) is on both the label of the extenders rear panel and the label of
the extenders side panel, shown as below.

Launch a web browser, type the default login domain name re.tenda.cn or default login IP
address 192.168.0.254 in the address bar, and tap Enter on the keyboard.

After the extenders web UI appears, select the WiFi name (SSID) you want to extend,
and click Next.
21

Web UI Features

Enter the WiFi password of the base station (if any), and click Finish.

22

Web UI Features

Tips
If you dont want to set up the extenders WiFi name and password to the same as those of
the base station, uncheck the option before Set up the extenders WiFi name and password
to the same as those of the Base Station, customize the extenders WiFi name and password,
and then click Finish.

Wait until the extending progress is complete. It will take a few seconds.

23

Web UI Features
Unplug the extender and move it to a new location that is about halfway between your
router and the area with a poor router WiFi signal. Observe the LED indicator on the
extender to choose an optimum extending location.

Tips

You can also log in to the extenders web UI to check the WiFi signal strength
(40%~79% is the optimum extending location).

To minimize signal interference, keep the extender away from Bluetooth devices,
microwaves, refrigerators, and so on.

The steps are complete! Enjoy your WiFi! Your extenders WiFi name and password may be
one of the following.

Be default
The extenders WiFi name and password are the same as those of your router. For
example, if your routers WiFi name is Tenda_666666 and WiFi password is 00000000,
as a result, your extenders WiFi name and password are Tenda_666666 and 00000000
respectively.

24

Web UI Features

If you have customized the extenders WiFi name and password, please connect to the
new WiFi name with the new password to access the internet.

Status of the Extender

After the extender extends successfully, you can log in to the extenders web UI for more
settings by using the domain name re.tenda.cn.
After login, you will be directed to Status page, as shown below. In this page, you can see
Attached Devices, Blacklist, and WiFi name (SSID) of the WiFi router and the extender.

2
3

25

Web UI Features

1 Attached Device
Click Attached Device and the attached devices info pops up. You can check the devices IP
addresses and MAC addresses. If there is an unknown device, you can click Add to add it to
Blacklist (Devices in Blacklist cannot access the internet via the extender).

2 Blacklist
On the Status page, click Blacklist, and you can see the devices in Blacklist. Clicking
Remove can remove a device from Blacklist. A removed device can connect to the extender
again.

3 WiFi signal strength of the router

Move the cursor to the WiFi signal icon between the router and extender, and you can see the
WiFi signal strength of the router. Try relocating your extender if the WiFi signal strength is
too low. When the WiFi signal strength is between 40% and 79%, the extending location is
optimum.

26

Web UI Features

Tips

If the extender failed to extend WiFi, the WiFi signal icon is

Extend another WiFi Network

If you dont extend the WiFi network successfully by following the quick setup
wizard (Refer to Extend the WiFi Network Using a Computer), or want to extend
another WiFi network, click

on the left menu.

Here you can see the base station WiFi name, connection status, and connection time.
Select a WiFi name below to start to extend a WiFi network again. (You can refer to steps in
Extend the WiFi Network Using a Computer for details.)

27

Web UI Features

Change the Extenders WiFi Settings

By default, the WiFi name and password of the extender are changed to the same as that of
the WiFi router (the base station). If you want to customize them, please do as follows.
Click

on the left menu to enter Wireless configuration page.

WiFi name: Type a WiFi name for your extender.

WiFi password: Type a WiFi password for your extender.
Click OK to save your settings.

Hide
If the Hide option is checked, no wireless clients can search the WiFi name of the extender.
You need to know the WiFi name in advance and enter the WiFi name on each wireless client
manually.

28

Web UI Features

No Password
If the No Password option is checked, all wireless clients can join the extenders WiFi
network without a WiFi password.

Administration
In Administration page, you can set up a login password, export system logs, reboot, reset,
or upgrade a firmware for the extender.

29

Web UI Features
Set up a login password

Click

to enter Administration configuration page.

Type a login password in New Password field.

Re-type the login password in Repeat New Password field.
Click OK on the bottom of the page to save your settings.
After the settings take effect, a login password is required when you log in to the extenders
web UI.

Reboot the extender

Rebooting the extender will activate any modified settings on the extender. When the
parameters you set cannot take effect or the extender cannot be used normally, please try
rebooting your extender to solve these problems.

30

Web UI Features

To reboot the extender:

Click

to enter Administration configuration page.

Click Reboot button.

Click OK on the pop-up window.

Reset the extender

Resetting the extender clears all settings of the device. You need to set them up again.

To reset the extender:

Click
Click Reset button.

31

to enter Administration configuration page.

Web UI Features
Click OK on the pop-up window.

Export the system log

If you want to have a good knowledge of system operation, or when you have difficulties in
surfing the internet, you need to send your system logs to Tenda technical supporters, you can
go to this field to export your extenders syslog.

To export the system log:

Click

to enter Administration configuration page.

Click Export button.

The steps are complete. A Text file will be downloaded to your local computer.

Upgrade the extender

When the device works abnormally in some circumstances, please visit
http://www.tendacn.com to search for released software to solve this problem.

32

Web UI Features

To upgrade the extender:

Go to our website http://www.tendacn.com, search for the extenders model A9, find the
related firmware, download it to your computer and unzip it.
Log in to the extenders web UI using a computer, click

on the left menu to

enter Administration configuration page.

Click

and select the unzipped firmware which is in the format Firmware.bin.

Click Open, and then click OK on the pop-up window.

After the device completes rebooting process, you can check the software version on the
Firmware Upgrade section to ensure it upgrades successfully.

33

Appendix

Appendix
This appendix contains the following contents:

Troubleshooting

Technical Support

Configure your Computer

Safety and Emission Statement

Troubleshooting
Q1: I cannot log in to the extenders web UI, what should I do?
A1: The solutions are based on whether you have extended the WiFi network, described as below:
Before extending:
Use your computer to connect to the WiFi name (SSID) on the label of the extenders rear
panel;
Launch a web browser, type 192.168.0.254 or re.tenda.cn into the address bar and tap Enter
on the keyboard.
Ensure that your computer is set to obtain an IP address automatically (refer to Configure
Your Computer for details).
After extending:
Use your computer to connect to the extended WiFi name (if you customize the WiFi name of
the extender, connect that);
Launch a web browser, type re.tenda.cn into the address bar and tap Enter on the keyboard.
Ensure that your computer is set to obtain an IP address automatically (refer to Configure
Your Computer for details).

Q2: What should I do if my router has no WPS button?

A2: Folow Method 1: Use Web UI to Extend your WiFi to set up the extender.

34

Appendix
Q3: What should I do if I forget my login password of the extender?
A3: Restore the extender to factory default. There is no login password by default.
How to reset the extender by Reset button which is at the bottom of the extender:
You can use a needle-shaped object to press and hold this button for about 8 seconds until the LED
indicator turns to solid red. When the LED indicator turns to blinking red, it indicates that the
extender has been restored to factory default successfully.

Technical Support
If you want to get more information, please contact our technical support.
United States Hotline: 1-800-570-5892

Canada Hotline: 1-888-998-8966

HongKong Hotline: 00852-81931998

Skype: Tendasz

Website: http://www.tendacn.com

E-mail: [email protected]

35

Appendix

Configure your Computer

Windows 8
Right click the icon

or

on the bottom right corner of your desktop.

Tips
If you cannot find the icon

or

on the bottom right corner of your desktop, follow steps

below: Move your cursor to the top right corner of your desktop, select Settings > Control Panel >
Network and Internet > Network and Sharing Center.
Click Open Network and Sharing Center.

Click Change adapter settings.

Right click Wi-Fi and select Properties.

36

Appendix

Find and double click Internet Protocol Version 4 (TCP/IPv4).

Select Obtain an IP address automatically and Obtain DNS server address automatically
and click OK.

37

Appendix

Click OK on the Wi-Fi Properties window (see for the screenshot).

Windows 7
Click the icon

or

on the bottom right corner of your desktop.

Click Open Network and Sharing Center.

Tips
If you cannot find the icon

or

on the bottom right corner of your desktop, follow steps

below: Click Start > Control Panel > Network and internet > Network and Sharing Center.
Click Change adapter settings > Wireless Network Connection > Properties.

38

Appendix

Find and double click Internet Protocol Version 4(TCP/IPv4).

Select Obtain an IP address automatically and Obtain DNS server address automatically
and click OK.

39

Appendix

Click OK on the Wireless Network Connection Properties window (see for the screenshot).

Windows XP
Right click My Network Places on your desktop and select Properties.

Right click Wireless Network Connection and select Properties.

40

Appendix

Scroll down to find and double click Internet Protocol (TCP/IP).

Select Obtain an IP address automatically and Obtain DNS server address automatically
and click OK.

41

Appendix

Click OK on the Wireless Network Connection Properties window (see for the screenshot).

42

Appendix

Safety and Emission Statement

CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is
recommended to use a shielded RJ45 cable.
Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD., declares that the radio equipment type
A9 is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
http://www.tendacn.com/en/service/page/ce.html

FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.

43

Appendix
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modifications to this equipment.
Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment
and it also complies with Part 15 of the FCC RF Rules.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is
recommended to use a shielded RJ45 cable.

44