Users Guide

Wi-Fi Video Baby Monitor

Models: MBP843CONNECT, MBP843CONNECT-2, MBP843CONNECT-3,
MBP843CONNECT-4

The features described in this Users Guide are subject to modifications without prior notice.

Welcome...

to your new Motorola Wi-Fi Video Baby Monitor!

Thank you for purchasing the Wi-Fi Video Baby Monitor. Now you can view
and hear your baby sleeping in another room or you can monitor your older
children in their play room.
Please retain your original dated sales receipt for your records. For
warranty service of your Motorola product, you will need to provide a copy
of your dated sales receipt to confirm warranty status. Registration is not
required for warranty coverage.
For product-related questions, please call:
US and Canada 1-888-331-3383
Email: [email protected]
On the Web: www.motorolamonitors.com
This User's Guide provides you with all the information you need to get the
most from your product.
Before you use the Wi-Fi Video Baby Monitor, we recommend that you
insert and fully charge the battery in the Parent Unit, so that it continues to
work if you disconnect it from the electrical outlet to carry it to another
location. Please read the Safety Instructions on pages 6 - 8 before you
install the units.

Got everything?

1 x Parent Unit
1 x Baby Unit (Camera)
1 x Rechargeable Ni-MH battery pack for the Parent Unit
1 x Power adapter for the Parent Unit
1 x Power adapter for the Baby Unit

In packs with multi Baby Units, you will find one or more additional Baby
Units with power adapters.

Overview of the Parent Unit

10 11

12

14

15
2

19

16

1.
2.
3.
4.
5.

6.
7.
8.

13

17

LCD display
Up Key +
Normal Mode: Tilt Up
Menu Mode: Up
Down Key Normal Mode: Tilt Down
Menu Mode: Down
Left Key <
Normal Mode: Pan Left
Menu Mode: Left
Right Key >
Normal Mode: Pan Right
Menu Mode: Right
Menu Key M
Press to open the Menu options.
OK Key O
Video ON/OFF Key V
Press to turn OFF the LCD display.
Press again to turn ON the LCD display.

18

9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.

Talk Key T
Press and hold to speak to your baby.
Power Adapter / Battery LED
BLUE when the adapter is powered on.
RED when battery low.
Unit ON/OFF LED (Green)
Audio Level LED (Green, Orange, Red,
Red)
Microphone
Power Key P
Press and Hold to switch the unit ON/
OFF.
Antenna
Lift up the antenna for optimal reception.
Battery cover
Stand
Speaker
USB power adapter socket

Parent unit menu icons

Signal Level (4 Levels)
Night Vision Mode (Screen changes to Black/White)

Talk Mode
Battery Level Control (4 Levels)
Pan Left
Pan Right
Tilt Up
Tilt Down
Volume Level Control (8 Levels + OFF)
Zoom Level Control (1X, 2X)

Parent unit menu icons (contd)

Brightness Level Control (8 Levels)
&
Lullaby Control (5 Song Selections)
m
Alarm Setting (6h, 4h, 2h, Off)
Temperature scale selection (C / F).
Readings display in BLUE, but turn RED if > 29 C / 84 F or
< 14 C / 57 F.
Displays HH C / F if > 36 C / 97 F.
Displays LL C / F if < 1 C / 34 F.
Cam Control (scan, view, add, delete)

View multiple cameras on screen (Picture in Picture). Available when

you have more than 1 Baby Unit (Camera).
Set Video On Timer (5min, 30min, 60min)

Overview of the Camera Unit

1
2

3
4
5
9

1.
2.
3.
4.
5.

10

11

Light Sensor (for night mode

detection)
Camera Lens
Infrared LEDs (for night vision)
Power / Status indicator
Microphone

6.
7.
8.
9.
10.
11.

PAIR Button
Speaker
Antenna
Micro USB socket
ON/OFF Switch
Temperature Sensor

Important guidelines for installing your Wi-Fi Video Baby Monitor

To use your Baby Unit and Parent Unit together, you must be able to establish a radio link
between them, and the range will be affected by environmental conditions.
Any large metal object, like a refrigerator, a mirror, a filing cabinet, a metallic door or
reinforced concrete, between the Baby Unit and Parent Unit may block the radio signal.
The signal strength may also be reduced by other solid structures, like walls, or by radio
or electrical equipment, such as TVs, computers, cordless or mobile phones,
fluorescent lights or dimmer switches.
Other 2.4GHz products, such as wireless networks (Wi-Fi routers), Bluetooth
systems, microwave ovens or other Baby Monitors, may cause interference with this
product, so keep the Baby Monitor at least 5ft (1.5m) away from these types of product,
or turn them off if they appear to be causing interference.
If the signal is weak, try moving the Parent and/or the Baby Unit to different positions in
the rooms.
Always ensure that you have a good Wi-Fi connection available.

1.
2.

Safety Instructions ..................................................................................... 6

Getting Started.......................................................................................... 9
2.1
2.2
2.3
2.4

3.

Using the Wi-Fi Video Baby Monitor.................................................... 12

3.1
3.2
3.3
3.4
3.5
3.6

4.

Volume....................................................................................................... 13
Brightness .................................................................................................. 13
Lullaby........................................................................................................ 13
Zoom.......................................................................................................... 13
Alarm.......................................................................................................... 13
Camera Control ........................................................................................ 14
Temperature.............................................................................................. 15
Power Saving Mode .................................................................................. 15

System Requirements ............................................................................. 16

Getting started - Connecting Devices.................................................... 17
6.1
6.2
6.3
6.4
6.5
6.6

7.
8.
9.
10.
11.

Setting up................................................................................................... 12
Pan and Tilt ................................................................................................ 12
Night Vision Mode.....................................................................................12
Talk Mode .................................................................................................. 12
Video ON/OFF..........................................................................................12
Temperature Display (HH C / F or LL C / F) ......................................12

Parent Unit Menu Options....................................................................... 13

4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8

5.
6.

Camera Unit Power Supply......................................................................... 9

Parent Unit Battery Installation .................................................................... 9
Parent Unit Power Supply .........................................................................10
Registration (Pairing)................................................................................. 11

Setup.......................................................................................................... 17
User Account and Camera Setup on Android Devices .......................18
User Account and Camera Setup on iPhone/iPad ............................. 22
Camera Functions:.................................................................................... 28
Working with PC/Notebook..................................................................... 31
Procedure for Resetting the Camera .......................................................31

Disposal of the Device (environment) .................................................... 32

Cleaning .................................................................................................. 33
Troubleshooting ...................................................................................... 34
General Information ................................................................................ 42
Technical Specifications ......................................................................... 48

Table of contents

ENGLISH

Table of contents

1. Safety Instructions

WARNING:
Strangulation Hazard. Children
have STRANGLED in cords.
Keep this cord out of the reach
of children (more than 3ft (1m)
away). Never use extension
cords with AC Adapters. Only
use the AC Adapters provided.

Safety Instructions

ENGLISH

Wi-Fi CAMERA UNIT SET UP & USE:

Choose a location for the Wi-Fi Camera Unit that will provide the best
view of your baby in his/her crib.
Place the Wi-Fi Camera Unit on a flat surface, such as a dresser,
bureau or shelf, or mount the Unit on a wall securely using the keyhole
slots under the stand.
NEVER place the Wi-Fi Camera Unit or cords within the crib.
Do not place the Wi-Fi Camera Unit or cords in the crib or within reach
of the baby (the unit and cords should be more than 3 feet away).
WARNING
This Wi-Fi Video Baby Monitor is compliant with all relevant standards
regarding electromagnetic fields and is, when handled as described in the
User's Guide, safe to use. Therefore, always read the instructions in this User's
Guide carefully before using the device.
Adult assembly is required. Keep small parts away from children when
assembling.
This product is not a toy. Do not allow children to play with it.
This Wi-Fi Video Baby Monitor is not a substitute for responsible adult
supervision.
Keep this user's guide for future reference.
Keep the cords out of reach of children.
Do not cover the Wi-Fi Video Baby Monitor with a towel or blanket.
Test this monitor and all its functions so that you are familiar with it prior to
actual use.
Do not use the Wi-Fi Video Baby Monitor in damp areas or close to water.
Do not install the Wi-Fi Video Baby Monitor in extreme cold or heat, direct
sunlight, or close to a heat source.
Only use the chargers and power adapters provided. Do not use other
chargers or power adapters as this may damage the device and battery
pack.
Only insert a battery pack of the same type.
Do not touch the plug contacts with sharp or metal objects.
Connect the power adapters to easily accessible electrical outlets.

Safety Instructions

CAUTION
There is a risk of explosion if the battery is replaced by an incorrect type.
Only use a Ni-MH rechargeable battery pack with rating: 3.6V, 900mAh.
Dispose of used batteries according to the instructions.

Safety Instructions

2.1

ENGLISH

2. Getting Started
Camera Unit Power Supply
Power adapter plug

Switch to turn ON the camera

1.
2.
3.

2.2

Insert the Power Adapter plug into the micro USB socket at the back of the
Camera Unit.
Connect the other end of the Power Adapter into a suitable electrical
outlet.
Switch the ON/OFF button to the ON position.
The colored LED will now start flashing slowly.

Parent Unit Battery Installation

Black

1.
2.

Red

Insert the wire tabs of the rechargeable battery pack into the contact slots
as shown above and fit the battery pack into the compartment.
Place the battery compartment cover over the battery, making sure that
the battery wires are carefully pushed down and the cover fits properly.

Getting Started

3.

2.3

Gently tighten the screw in a clockwise direction using a small cross head
or flat end screwdriver.
Small cross head or flat
end screwdriver

Parent Unit Power Supply

Micro USB Socket

Micro USB Plug

IMPORTANT
Installing the rechargeable battery pack and charging it fully before use is
recommended. This will allow the unit to operate on battery in the event of a
power failure.
1.

2.
3.
4.

10

Connect the small plug of the power adapter to the Parent Unit and the
other end to the electrical outlet. Only use the supplied power adapter (5V
DC / 600mA) with the Micro USB plug.
Press and hold the P POWER ON/OFF button for 1 second to switch
ON the Parent Unit.
Once the Camera and Parent Units are switched on, the display on the
Parent Unit will show the video captured by the Camera Unit.
If there is no connection or you are out of range, the video display will be
replaced by a
symbol and the unit will beep every 5 seconds. Move the
Parent Unit closer to the Camera Unit until the link is re-established.
Getting Started

When charging
1. During charging, the battery icon at the top right of the screen indicates that it is
charging. If the Parent Unit is powered off while charging, a power plug icon is
displayed for 5 seconds, followed by a battery icon for 45 seconds. The Blue LED
at the top left corner lights up to indicate that the power adapter is plugged in.

2.4

Registration (Pairing)

The Camera Unit is pre-registered to your Parent Unit. You do not need to
register it again unless the Camera Unit loses its link with the Parent Unit.
To re-register your Camera Unit, or register a new Camera Unit, follow the
procedure below:
1. Press the M button of the Parent Unit and the menu bar will pop up.
is highlighted.
2. Press the < LEFT button or > RIGHT button until
menu will pop up.
The
, and press the
3. Press the + UP button or - DOWN button to select
O button to confirm.
will pop up.
4. Press the + UP button or - DOWN button to select the desired Camera
and press the O button to start searching for a camera unit. The green
audio level LED will flash rapidly while searching.
5. Press the O button to confirm.
6. Press and hold the PAIR button underneath the Camera Unit until the
Parent Unit finds the camera, beeps and the video from the camera
appears.
NOTE
If a particular Camera Unit was registered previously, registering this current
Camera Unit again will overwrite the old registration.

Getting Started

11

ENGLISH

To turn off the Parent Unit, press and hold the P POWER ON/OFF
button until the progress bar finishes scrolling.
NOTE
The battery icon
turns RED and the unit emits a beep every 16 seconds to
indicate that the battery is low and needs to be recharged. The battery pack
takes about 16 hours to charge fully.
5.

3. Using the Wi-Fi Video Baby Monitor

3.1

Setting up

Place the Camera Unit in a convenient location (e.g. on a table) and point the
camera lens towards the area you want to monitor.
Adjust the Camera Unit's camera angle by rotating the camera up, down, left
and right until you are satisfied with the image in the Parent Unit.
NOTE
Do not place the Camera Unit within baby's reach! If there is interference with
the picture or sound, try moving the units to different locations, and ensure that
they are not close to other electrical equipment.

3.2

Pan and Tilt

The camera can be remotely controlled from the Parent Unit.

1. Press the + UP button or - DOWN button to tilt upward or downward.
2. Press the < LEFT button or > RIGHT button to pan left or right.

3.3

Night Vision Mode

The Camera Unit has 8 high-intensity infrared LEDs for picking up clear images
in the dark. When the built-in photo sensor detects a low level of ambient light,
the LEDs will automatically activate and the screen on the Parent Unit will display
in black and white. The
icon will be displayed at the top of the LCD screen.

3.4

Talk Mode

Press and hold the T TALK button on the Parent Unit to talk to your baby through
the Camera Unit's loudspeaker. The T icon will be displayed at the top of the
LCD screen.

3.5

Video ON/OFF

Press the V VIDEO ON/OFF button to turn the LCD display on or off. The
audio monitor will remain On.

3.6

Temperature Display (HH C / F or LL C / F)

The temperature reading from the temperature sensor at the back of the
Camera Unit will be displayed at the top of the LCD screen. The readings will
turn RED if the temperature goes above 29C / 84F or below 14C / 57F.
The reading will change to HH C / F if the temperature goes above 36C
/ 97F. The reading will change to LL C / F and icon flashes in red if the
temperature goes below 1C / 34F.
12

Using the Wi-Fi Video Baby Monitor

4.1
1.
2.

4.2
1.
2.
3.

4.3
1.
2.
3.

4.

4.4
1.
2.
3.

4.5
1.
2.
3.

ENGLISH

4. Parent Unit Menu Options

Volume
Press the M button.
The menu bar will pop up and
is highlighted.
Press the + UP button or - DOWN button to select the desired volume
level from Level 0 ~8 . (The default Volume level setting is Level 4.)

Brightness
Press the M button and the menu bar will pop up.
Press the < LEFT button or > RIGHT button until & is highlighted.
Press the + UP button or - DOWN button to select the desired brightness
level from Level 1 ~ 8 .(The default brightness level setting is Level 5.)

Lullaby
Press the M button and the menu bar will pop up.
Press the < LEFT button or > RIGHT button until m is highlighted.
Press the + UP button or - DOWN button to select the desired song from
the 5 lullabies available, or the cycle option to play all 5 songs in turn. If an
individual song is selected it will only play once. (The default setting is
OFF.)
Press O on the selected lullaby, and then press the + UP button or DOWN button to select the desired volume level.

Zoom
Press the M button and the menu bar will pop up.
is highlighted.
Press the < LEFT button or > RIGHT button until
Press the + UP button or - DOWN button to select 1X or 2X zoom. (The
default setting is 1X.)

Alarm
Press the M button and the menu bar will pop up.
is highlighted.
Press the < LEFT button or > RIGHT button until
Press the + UP button or - DOWN button to select the alarm time (6h, 4h,
2h). (The default setting is OFF.)
If an alarm time is selected, the Parent Unit will beep for about 45 seconds
after every 6, 4 or 2 hour period.

Parent Unit Menu Options

13

4.6

Camera Control

4.6.1

Add (pair) a camera

Press the M button and the menu bar will pop up.
is highlighted.
Press the < LEFT button or > RIGHT button until
menu will pop up.
The
3. Press the + UP button or - DOWN button to select , and press the O
button to confirm.
will pop up.
4. Press the + UP button or - DOWN button to select the desired Camera,
and press the O button to start searching for a camera unit. The green
audio level LED will flash rapidly while searching.
5. Press and hold the PAIR button underneath the Camera Unit until the
Parent Unit finds the camera, beeps and the picture from the camera
appears.
NOTE
A camera can only be registered to one Parent Unit at any one time.
1.
2.

4.6.2
1.
2.
3.
4.

View a camera

Press the M button and the menu bar will pop up.
is highlighted.
Press the < LEFT button or > RIGHT button until
The
menu will pop up.
Press the + UP button or - DOWN button to select , and press the O
button to confirm.
will pop up.
Press the + UP button or - DOWN button to select desired Camera, and
press the O button to view the picture from that camera.

TIP
Quick Method to View Cameras. Directly press O repeatedly to select
instead of entering the menu bar.

4.6.3
1.
2.
3.
4.

14

Delete a camera

Press the M button and the menu bar will pop up.
is highlighted.
Press the < LEFT button or > RIGHT button until
menu will pop up.
The
, and press the
Press the + UP button or - DOWN button to select
O button to confirm.
will pop up.
Press the + UP button or - DOWN button to select the desired Camera,
and press the O button to delete that registration.
Parent Unit Menu Options

Scan camera

This function is only available when you have more than 1 Camera Unit (Camera).
1.
2.
3.
4.

Press the M button and the menu bar will pop up.
is highlighted.
Press the < LEFT button or > RIGHT button until
menu will pop up.
The
, and press the
Press the + UP button or - DOWN button to select
O button to confirm.
The screen will then display images from the different registered cameras
in a loop of
, changing about every 12 seconds.

TIP
Quick Method to View Cameras. Directly press O repeatedly to select
instead of entering the menu bar.

4.6.5

View multiple cameras on screen (Picture in Picture)

This function is only available when you have more than 1 Camera Unit. When the
Picture in Picture function is On, you can view multiple cameras on the screen.
1. Press the M button and the menu bar will pop up.
is highlighted.
2. Press the < LEFT button or > RIGHT button until
3. Press the + UP button or - DOWN button to select Picture in Picture On/
Off.
4. When the Picture in Picture function is On, you can press the < LEFT
button/> RIGHT button/+ UP button /- DOWN button to switch
between cameras.

4.7
1.
2.
3.

4.8
1.
2.
3.

Temperature
Press the M button and the menu bar will pop up.
Press the < LEFT button or > RIGHT button until is highlighted.
Press the + UP button or - DOWN button to select C or F.

Power Saving Mode

Press the M button and the menu bar will pop up.
Press the < LEFT button or > RIGHT button until V is highlighted.
Press the + UP button or - DOWN button to select auto video off after 5,
30 or 60 mins if it is not charging.

Parent Unit Menu Options

15

ENGLISH

4.6.4

5. System Requirements
Web Portal
Windows 7
Mac OS 10.7
Chrome 24
Internet Explorer 9
Safari 6
Java 7
Firefox 18.0
Adobe Flash Player 15.0

Android System
Version 4.2 or above

iPhone/iPad iOS
Version 7.0 or above

High Speed (Wi-Fi) Internet

At least 0.6 Mbps upload bandwidth per Camera (you can test your internet
speed on this site: http://www.speedtest.net)

16

System Requirements

ENGLISH

6. Getting started - Connecting Devices

How does it work?

MBP843
CONNECT

Wi-Fi Router

View your Camera from any

compatible device remotely

Hubble
Service

When a user tries to access the Camera, our secure server authenticates the
users identity and permits access to the Camera.

6.1

Setup

Connect the Camera to the Power Adapter, then plug into an electrical outlet
and make sure the ON/OFF Switch is in the ON position. The Camera must be
within range of the Wi-Fi router with which you want to connect. Make sure the
password of the router is available for entering during the in-app setup process.

Status of LED Indication:

Pairing and setting up

Flashes slowly in red and blue

Unconnected

Flashes slowly in red

Connected

Lights up in blue

Ready for connection

Flashes slowly in blue

Note: You can only setup via a compatible smartphone or tablet and not via a PC.

Getting started - Connecting Devices

17

6.2

User Account and Camera Setup on Android Devices

What you need

MBP843CONNECT Camera
Power adapter for the Camera
Device with AndroidTM system version 4.2 and above

6.2.1

Power ON and Connect the Camera

Connect the power adapter to an electrical outlet and insert the plug into the
micro USB socket on the back of the Camera Unit.
Make sure that the ON/OFF switch is in the ON position.
The Cameras Red LED flashes after the Camera has finished booting. When
you hear one beep, this means that the Camera is ready for setup.

6.2.2

Download Hubble for Motorola Monitors App

Go to Google Play Store to search for "Hubble for Motorola Monitors".

Download "Hubble for Motorola Monitors" App from Google Play Store
and install it on your Android device

6.2.3

Run Hubble for Motorola Monitors App on Android device

Ensure that your Android device is connected to your Wi-Fi router.

Run "Hubble for Motorola Monitors" App, enter your account information,
read through the Terms of Service, then select "I agree to the Terms of Use"
before you tap Create. (Picture A1)
Note
If you already have a Hubble App account, please select Already have an
Account? to go to the next step.

A1

18

Getting started - Connecting Devices

Add the Camera to your account

on the top right corner of the screen to add camera. (Picture A2)

Android

Tap

ENGLISH

6.2.4

A2
The following setup instructions will appear on the screen. (Picture A3)

A3
Plug in and switch on the camera, and wait for a couple of minutes for it to
warm up.
Tap Continue when the Camera LED starts to blink.

Getting started - Connecting Devices

19

 The following setup instructions will appear on the screen. (Picture A4)

A4
Press and hold the PAIR button on the bottom left edge of the Camera Unit
for 3 seconds. You will then hear a beep tone, followed by a voice prompt
indicating that the Camera is ready for pairing.
Tap Continue.
The App will automatically search for and connect to your Camera as shown
in the pictures below. (Pictures A5, A6)
The blue/red color LED on the Camera Unit will flash.

A5

20

A6

Getting started - Connecting Devices

Android

ENGLISH

Select your Wi-Fi Network, enter your password and then tap Connect.
(Pictures A7, A8)

A8
A7
It will take a few minutes for the Camera to connect to the Wi-Fi network
before showing the connection status. (Pictures A9, A10)
If connection fails, please tap Retry and repeat the steps starting from 6.2.4.

A9
A10
Tap View Camera to view the video captured by the Camera Unit. The status
indicator LED on the Camera Unit will flash in red/blue.

Getting started - Connecting Devices

21

6.3

User Account and Camera Setup on iPhone/iPad

What you need

MBP843CONNECT Camera
Power adapter for the Camera
iPhone / iPad with iOS version 7.0 and above

6.3.1

Power ON and Connect the Camera

Connect the power adapter to an electrical outlet and insert the plug into the
micro USB socket at the back of the Camera.
Make sure that the ON/OFF switch is in the ON position.
The Camera's red LED flashes after the Camera has finished booting. When
you hear one beep, this means that the Camera is ready for setup.

6.3.2

Download Hubble for Motorola Monitors App

Go to App Store to search for "Hubble for Motorola Monitors".

Download "Hubble for Motorola Monitors" App and install it on your
iPhone/iPad.

6.3.3

Run Hubble for Motorola Monitors App on iPhone/iPad

Ensure that your iPhone/iPad is connected to your Wi-Fi Router.

Run the "Hubble for Motorola Monitors" App, enter your account
information, read through the Terms of Service, and then select "I agree to
the Terms of Service" before you tap Create. (Picture i1)
Note:
If you already have a Hubble App account, please select Already have an
Account? to go to the next step (Picture i1).

i1
22

Getting started - Connecting Devices

Add the Camera to your account

on the top right corner of the screen to add camera. (Picture i2)

iOS

Tap

ENGLISH

6.3.4

i2
The following Bluetooth setup instructions will appear on the screen. (Picture
i3)

i3

Getting started - Connecting Devices

23

 Tap Settings and activate Bluetooth on your iPhone/iPad. (Pictures i4, i5)

i5
i4
Press the HOME key to return to the home screen, then tap on "Hubble for
Motorola Monitors" App to resume setup.
The following setup instructions will appear on the screen. (Picture i6)
Note that if Bluetooth is on, you will be brought to this step directly.

i6
Wait for a couple of minutes for the Camera Unit to warm up and tap
Continue when the Camera LED indicator starts to blink.

24

Getting started - Connecting Devices

iOS

ENGLISH

The following will appear on the screen. (Pictures i7, i8)

i7
i8
Name the location of your Camera Unit and tap Continue. (Pictures i9, i10)

i9

Getting started - Connecting Devices

i10

25

 The Camera Unit will search for the Wi-Fi network (Picture i11) and display
a list of available networks. (Picture i12)

i12
i11
Select your Wi-Fi network and tap Continue. (Picture i13)
Enter your Wi-Fi password and tap Next. (Picture i14)

i13
i14
It will take a few minutes for the Camera Unit to connect to the Wi-Fi
network before showing the connection status. (Pictures i15, i16)

26

Getting started - Connecting Devices

iOS

ENGLISH

If connection fails, tap Retry and repeat the steps starting from 6.3.4.

i15
i16
Tap View Live Camera to view the video captured by the Camera Unit. The
LED indicator on the Camera Unit will light up in blue.

Getting started - Connecting Devices

27

6.4

Camera Functions:

6.4.1

Connecting the Camera Unit to power

Connect the power adapter to an electrical outlet and insert the plug into the
micro USB socket on the back of the Camera Unit.
Slide the ON/OFF switch to the ON position. The power indicator LED will
light up in green. (Note: To switch off the device, slide the ON/OFF switch to
OFF.)
Run the Hubble App on your smart device.

6.4.2

Overview of the Features on Hubble App

Menu

Tap Cameras

to access the camera list.

to access the video record

Tap Event Log
list that is triggered by Motion or Sound
detection.
Tap Account
to access user Profile,
subscription Plan, Notifications setting, Remote
Connection Setting and About Hubble
Photo/Video

Take a photo or record a video from your

Camera.
Tap the Video icon
to activate Video
function. Tap and hold the red button
to
start recording and release to stop.
Tap the Camera icon
to switch to Camera
mode. You can capture photos from Camera
view.
Note:
Photos and videos will be stored in the internal
flash memory of your smart device, and can be
accessed via the Gallery or Media Player (Android
Device). To play videos, please use the Hubble
App.

28

Getting started - Connecting Devices

Tap to access the Melody menu and select one of

the 5 pre-set melodies you wish to play on your
Camera Unit.

Temperature
Measure

The temperature reading from the temperature

sensor at the back of the Camera Unit will display
on the screen of your Android device. The
readings will turn RED if the temperature goes
beyond the High/Low temperature that was set in
your Account.

Two-way
communication

Tap to activate the function. Press the round

button
once to speak through the Camera
Unit. Toggle the button again to listen to the audio
feedback from the Camera Unit.

Speaker

Tap to toggle speaker on or off.

Pan and Tilt

Tap to pan right and left, tilt up and down.

Zoom

Slide the scroll bar on the right hand side of the

screen to zoom in or zoom out.
You can also use the pinch-in and pinch-out
gestures to zoom out or zoom in a picture.
To use pinch-to-zoom gesture, your device must
support multi-touch technology.

Getting started - Connecting Devices

ENGLISH

Lullaby

29

30

Camera Setting

You can change the Camera settings by tapping

on the
Settings icon.
Tap Details to review Camera Name, Cloud
Subscription, Change Image, Timezone,
Camera Model, Firmware Version and Delete
All Events.
Tap Notifications to set the sensitivity of Sound
Detection, Motion Detection and to set Alerts
for High temperature (Up to 33 oC or 91 oF) /
Low temperature (down to 10o C or 50 oF).
Tap Settings to set Ceiling mount, Brightness
and Volume.

Add Camera

Enter Add Camera procedures.

Delete All Events

Tap to delete all events.

Select Events

Check the box to select recorded event(s).

Edit Events

Tap to select and delete event(s).

Delete Events

Tap to delete selected event(s).

Getting started - Connecting Devices

Working with PC/Notebook

ENGLISH

6.5

Go to https://app.hubbleconnected.com/#login
Enter your User Name and Password, and then click Login if you have already
created an account.
Click on the Camera list paired in your account via Android device or
iPhone/iPad, and the Camera view will appear on screen. You can easily
stay connected with your favorite people, places and pets with live video
streaming.
On the website, you can change the Settings by following the menu
instructions.

6.6

Procedure for Resetting the Camera

Note: If your Camera is moved from one router (e.g. home) to another (e.g.
office) or you have Camera setup issues, then the Camera must be reset. Please
reset the Camera with the following procedures:
1.
2.
3.

4.

Slide the ON/OFF switch to OFF.

Press and hold the PAIR button, then slide the ON/OFF switch to ON.
Release the PAIR button when you hear a confirmation beep and wait for
the Camera Unit to compete an internal reset procedure. The LED
indicator will turn red and flash slowly when the Camera Unit is reset
successfully.
You can add your Camera again by following the steps in section 6.2.4 for
AndroidTM devices or in section 6.3.4 for iOS devices.

Getting started - Connecting Devices

31

7. Disposal of the Device (environment)

At the end of the product life cycle, you should not dispose of
this product with normal household waste. Take this product to
a collection point for the recycling of electrical and electronic
equipment. The symbol on the product, user's guide and/or
box indicates this.
Some of the product materials can be re-used if you take them
to a recycling point. By reusing some parts or raw materials from used products
you make an important contribution to the protection of the environment.
Please contact your local authorities in case you need more information on the
collection points in your area.
Dispose of the battery pack in an environmentally-friendly manner according to
your local regulations.

32

Disposal of the Device (environment)

Clean your Wi-Fi Video Baby Monitor with a slightly damp cloth or with an antistatic cloth. Never use cleaning agents or abrasive solvents.

Cleaning and care

Do not clean any part of the Wi-Fi Video Baby Monitor with thinners or
other solvents and chemicals - this may cause permanent damage to the
product which is not covered by the warranty.
Keep your Wi-Fi Video Baby Monitor away from hot, humid areas or strong
sunlight, and do not let it get wet.
Every effort has been made to ensure high standards of reliability of your WiFi Video Baby Monitor. However, if something does go wrong, please do
not try to repair it yourself - contact Customer Service for assistance.
IMPORTANT
Always power off and disconnect the power adapter before cleaning your
Wi-Fi Video Baby Monitor.

Cleaning

33

ENGLISH

8. Cleaning

9. Troubleshooting
Display
No display
Try recharging or replacing the battery pack.
Reset the units. Disconnect the battery pack of the Parent Unit and unplug
the power supply of both the units, then plug them back in.
Is the unit turned on?
Press and hold the POWER ON/OFF button P on the Parent Unit to turn
it ON.
Is the correct camera selected?
Change the camera number, if necessary. See 4.6.2 View a camera.
Is the video display turned on?
Press the VIDEO ON/OFF button V to turn it on.
When operating using batteries only, the display will go blank after 5, 30 or
60 minutes to save power (depending on the Video On/Off setting. See 3.5
Video ON/OFF). The unit will remain active and emit audio alerts. You can
reactivate the screen by pressing any button.

Registration
If the Camera Unit has lost its link with the Parent Unit
Try recharging or replacing the battery pack.
The Camera Unit may go out of range if it is too far away. Move the Camera
Unit closer to the Parent Unit.
Reset the units by disconnecting them from the battery and power supply.
Wait for about 15 seconds before reconnecting. Allow up to one minute for
the Camera Unit and the Parent Unit to synchronize.
See 2.4 Registration (Pairing), if there is a need to re-register the units.

34

Troubleshooting

Noise interference on your Parent Unit

Your Camera and Parent Units may be too close to each other. Move them
farther apart.
Make sure that there is at least 3 to 6 feet between the 2 units to avoid audio
feedback.
The Camera Unit may go out of range if it is too far away. Move the Camera
Unit closer to the Parent Unit.
Make sure that the Camera and Parent Units are not near other electrical
equipment, such as a television, computer or cordless/mobile telephone.
Use of other 2.4 GHz products, such as wireless networks (Wi-Fi routers),
Bluetooth systems, or microwave ovens, may cause interference with this
product, so keep the Wi-Fi Video Baby Monitor at least 5ft (1.5m) away
from these types of products, or turn them off if they appear to be causing
interference.
If the signal is weak, try moving the Parent and/or Camera Unit to different
positions in the rooms.

Noise interference on your device

To avoid background noise or echoes, ensure that there is enough distance
between your device and the Wi-Fi Camera Unit.
Use of other 2.4 GHz products, such as Bluetooth systems or microwave
ovens, may cause interference with this product. Keep the Wi-Fi Camera
Unit at least 5ft (1.5m) away from these types of products, or turn them off if
they appear to be causing interference.

Lost connection
Check your Wi-Fi settings. If necessary, reconnect your Wi-Fi. Ensure that
the Wi-Fi Camera Unit is switched ON. Wait a few minutes to make the
connection with the Wi-Fi system.

If you forgot your password

If you do not remember your password, tap Forgot Password and submit your
e-mail address. A new password will be sent to your e-mail address
immediately.

Troubleshooting

35

ENGLISH

Interference

Troubleshooting for Wi-Fi Internet Viewing

Category

Problem
Description / Error

Solution

Account

I am unable to login
Please check your user name and
even after registration. password.

Account

Please ensure that you have

I receive an error
message saying: "Email registered with us. Tap Create
Account to create an account.
ID is not registered".

Account

What do I do if I forget Click on the "Forgot Password" link on

my password?
https://app.hubbleconnected.com/
#lostpassword OR on your Android
or iOS application. An email will be sent
to your registered email address.

Account

I am unable to receive a 1.
new password although
I have used the "Forgot
2.
password" option.

The e-mail might have been sent

to your Junk Mail Folder. Please
check your Junk Mail Folder.
There might be a delay in getting
your e-mail. Please wait a few
minutes and refresh your email
account.

1.
Connectivity I get a message: We
Issues
are having problems
accessing your
Camera. This could be
2.
due to the lack of an
internet connection.
Please wait and try
3.
again later.

Please try again in a few minutes.

This could be because of any
issue with your internet
connection.
If the problem remains, please
restart your Camera to check if
this fixes the problem.
Please restart your Wireless
Router.

36

Troubleshooting

When I am in "remote
mode", the video stops
after 5 minutes. How
do I view for longer?

When you are accessing your Camera

via a network different from your
home network (over the internet) your
video times out after 5 minutes.
You can click on the Camera again
from the Android/iOS application
to start streaming again.
If you are accessing from your webbrowser, then you can press on the
Reload button to start viewing your
Camera video stream again.

Features

The sound alert setting You can Adjust Sound Sensitivity to

threshold is not right. trigger notifications under Camera
Setting menu.

Setting Up

While I am adding a
new Camera to my
account, I am not able
to find any Cameras to
add.

If you are trying to add a Camera

which has previously been added into
your account or another account, you
will first have to reset the Camera. This
can be done by pressing and holding
the PAIR button at the bottom of the
Camera for 5 seconds.

General

What are the

supported browsers for
accessing from my PC/
Mac?

We recommend using Google

Chrome 24 or above. However the
following browsers are also supported:
Internet Explorer 9.0 or above (for PC),
Safari 6.0 or above (for Mac) or Firefox
18.0 or above (both PC or Mac).

Troubleshooting

37

ENGLISH

Viewing
Camera

General

What is the
significance of LED
flashing?

A flashing LED indicates the following

status:
Slow flashing: 1. Your Camera is in
setup mode. You can add the Camera
to your account in this mode. Out of the
box, the Camera is in Setup mode. To
reset to Setup mode, press and hold the
PAIR button on the bottom of the
Camera untill you hear a beep.
Slow flashing: 2. The Camera is either
connecting to the router or has lost the
link to the router. Please ensure that the
Camera is in the Wi-Fi signal range.
LED is stable: The Camera is
connected to the Wi-Fi network.

Connectivity I am not able to access Please check if the Camera is within

Wi-Fi range. If the LED on your Camera
Issues
my Camera.
is flashing slowly, please try to move the
Camera closer to the router for better
Wi-Fi connectivity and try again.
Setting Up

38

During setup on
devices for Android
and iOS, I am not able
to find my Camera
during the last step and
the setup fails.

Please reset the Camera to setup

mode and try again. Press and hold
the PAIR button on the bottom of the
Camera untill you hear a beep. Wait
for a minute for the Camera to restart.
When the Camera LED is flashing, this
indicates that it is in setup mode. Now
restart the setup from your smartphone
again.

Troubleshooting

Please check your wireless router

settings. For example, for Buffalo
brand routers there is an option called
Wireless Isolation. Please disable this
option.

Camera

When I try to view the

Camera, I get a prompt
for Camera firmware
upgrade. What should I
do?

Please upgrade your firmware. This

takes around 5 minutes. We push
upgrades from time to time to
improve Camera features.

General

Minimum requirement:
Which platforms are
Windows 7*
supported for
accessing my Camera? *Java browser plug-in needed
Mac OS version 10.7
Chrome version 24
Internet Explorer version 9
Safari version 6
Java version 7
Firefox version 18.0
Adobe Flash Player 15.0
Android 4.2
iPhone /iPad iOS version 7.0

General

I do not hear any sound You can tap on the speaker icon in the
when I am accessing a video stream screen to hear audio. By
default the audio is not ON when you
remote Camera.
are accessing a remote Camera.

Troubleshooting

39

ENGLISH

Connectivity Even though I am

Issues
accessing my Camera
from the same Wi-Fi
network, I still find my
Camera is shown as
remote. I can only
access it for 5 minutes
at a time.

General

What is the meaning of When you are accessing your Camera

from the same wireless network (Home)
"Local Camera" and
in which it is configured,
"Remote Camera"?
it is a Local Camera. When you are
accessing your Camera away from your
home it is a Remote Camera. You may
be using 3G, 4G or 4G LTE or a Wi-Fi
connection outside of your home.

General

How do I download the Android:

App for Android and - Open the Google Play Store on
iOS devices?
your Android device.
- Select Search
- Type in "Hubble for Motorola
Monitors"
- The results will show the Hubble
App
- Select to install it
iOS Device:
- Open the App StoreSM
- Select Search
- Type in "Hubble for Motorola
Monitors"
- The results will show the Hubble
App
- Select to install it

Setting up

When the video is cut You will need to turn off the Auto Lock
function of your device to ensure
off, the application
attempts to reconnect continuous video/audio streaming.
and this results in lost
sound and choppy
video.

40

Troubleshooting

How many users can

access the Camera at
one time?

Connectivity I found interference

issues
caused by my other
webcam devices.

Troubleshooting

If you are accessing in Local Mode,

two users are supported, after two
users all streaming will go through the
remote server. This allows for
unlimited user access to a single
Camera at one time.
Video streaming performance is
related to internet bandwidth,
especially if you have 2 or more video
streaming devices that are working
through the same router.

41

ENGLISH

Features

10. General Information

If your product is not working properly...
1.
2.
3.

Read this User's Guide or the Quick Start Guide.

Visit our website: www.motorolamonitors.com
Contact Customer Service at
US and Canada 1-888-331-3383
Email: [email protected]

To order a replacement battery pack for parent Unit, contact customer service.

Consumer Products and Accessories Limited Warranty

("Warranty")
Thank you for purchasing this Motorola branded product manufactured under
license by Binatone Electronics International LTD ("BINATONE")

What Does this Warranty Cover?

Subject to the exclusions contained below, BINATONE warrants that this
Motorola branded product ("Product") or certified accessory ("Accessory") sold
for use with this product that it manufactured to be free from defects in materials
and workmanship under normal consumer usage for the period outlined below.
This Warranty is your exclusive warranty and is not transferable.

Who is covered?
This Warranty extends only to the first consumer purchaser, and is not
transferable.

What will BINATONE do?

BINATONE or its authorized distributor at its option and within a commercially
reasonable time, will at no charge repair or replace any Products or Accessories
that do not conform to this Warranty. We may use functionally equivalent
reconditioned/ refurbished/ pre-owned or new Products, Accessories or parts.

42

General Information

ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT
PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR
BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF
THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE
FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or
consequential damages, or limitation on the length of an implied warranty, so
the above limitations or exclusions may not apply to you. This Warranty gives
you specific legal rights, and you may also have other rights that vary from one
jurisdiction to another.

General Information

43

ENGLISH

What Other Limitations Are There?

Products Covered
Consumer Products

Length of Coverage
One (1) year from the date of the
products original purchase by the first
consumer purchaser of the product.
Consumer Accessories
Ninety (90) days from the date of the
accessories original purchase by the first
consumer purchaser of the product.
Consumer Products and Accessories The balance of the original warranty or
that are Repaired or Replaced
for ninety (90) days from the date
returned to the consumer, whichever is
longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and/or batteries that leak are covered by this Warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact
with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the
like, extreme heat, or food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or Accessory to abnormal
usage or conditions; or (d) other acts which are not the fault of MOTOROLA or
BINATONE, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage
that result from the use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded from coverage.

44

General Information

Altered Products. Products or Accessories with (a) serial numbers or date tags
that have been removed, altered or obliterated; (b) broken seals or that show
evidence of tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or parts, are excluded from
coverage.
Communication Services. Defects, damages, or the failure of Products or
Accessories due to any communication service or signal you may subscribe to
or use with the Products or Accessories is excluded from coverage.

How to Obtain Warranty Service or Other Information?

To obtain service or information, please call:
US and Canada 1-888-331-3383
Email: [email protected]
You will receive instructions on how to ship the Products or Accessories at your
expense and risk, to a BINATONE Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the
original proof of purchase (receipt) which includes the date, place and seller of
the Product; (c) if a Warranty card was included in your box, a completed
Warranty card showing the serial number of the Product; (d) a written
description of the problem; and, most importantly; (e) your address and
telephone number.
These terms and conditions constitute the complete warranty agreement
between you and BINATONE regarding the Products or Accessories purchased
by you, and supersede any prior agreement or representations, including
representations made in any literature publications or promotional materials
issued by BINATONE or representations made by any agent, employee or staff
of BINATONE, that may have been made in connection with the said purchase.

General Information

45

ENGLISH

Unauthorized Service or Modification. Defects or damages resulting from

service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than MOTOROLA, BINATONE or its
authorized service centers, are excluded from coverage.

FCC and IC regulations

FCC Part l5
NOTE: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the Federal Communications
Commission (FCC) rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the users authority to operate the
equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation. Privacy of communications
may not be ensured when using this device.
To ensure the safety of users, the FCC has established criteria for the amount of
radio frequency energy that can be safely absorbed by a user or bystander
according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The Camera Unit shall be installed
and used such that parts of the users body other than the hands are maintained
at a distance of approximately 8 inches (20 cm) or more.

46

General Information

CAN ICES-3(B)/NMB-3(B).
WARNING
Changes or modifications to this equipment not expressively approved by the
party responsible for compliance could void the users authority to operate the
equipment.
The socket-outlet shall be installed near the equipment and shall be easily
accessible.
Industry Canada
This device complies with Industry Canada licence-exempt RSS standard(s):
Operation is subject to the following Two conditions:(1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
The term "IC: " before the certification/registration number only signifies that
the Industry Canada technical specifications were met. This product meets the
applicable Industry Canada technical specifications.
Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux
appareils radio exempts de licence. Lexploitation est autorise aux deux
conditions suivantes : (1) lappareil ne doit pas produire de brouillage, et (2)
lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi,
mme si le brouillage est susceptible den compromettre le fonctionnement.

General Information

47

ENGLISH

This Class B digital apparatus complies with Canadian ICES-003.

11. Technical Specifications

Camera Unit
Wi-Fi

802.11 b/g/n

Image sensor

Color CMOS 1M Pixels

Lens

f = 2.3 mm, F = 2.4

IR LED

8 pcs

Power Adapter:

Ten Pao International Ltd.

S009GU0500150
Input: 100-240V AC, 50/60Hz, 300mA
Output: 5V DC, 1500mA

48

Technical Specifications

Frequency

ENGLISH

Parent Unit
2.4 GHz to 2.48 GHz

Display

3.5" diagonal TFT LCD

Display color

16.7M color LCD

Brightness control

8 steps

Volume control

8 steps

Power Adapter:

Ten Pao International Ltd.

S003IU0500060; Input: AC100-240V,
50/60Hz 150mA; Output: DC5V, 600mA
WARNING
Use only the supplied power adapter.
Battery: GPI GPRHCH93C021 Ni-MH AAA 3.6V
900mAh rechargeable battery pack
Do not use non-rechargeable batteries for the Parent
Unit. Risk of explosion if battery is replaced by an
incorrect type. Dispose of used batteries according to
the instructions.

Specifications are subject to change without prior notice.

Technical Specifications

49

Manufactured, distributed or sold by Binatone Electronics International

LTD., official licensee for this product. MOTOROLA and the Stylized M logo
are trademarks or registered trademarks of Motorola Trademark Holdings,
LLC. and are used under license. Apple logo and Safari are trademarks of
Apple Inc., registered in the U.S. and other countries. App Store is a service
mark of Apple Inc. Google Play, Android, and Chrome are trademarks of
Google Inc. Wi-Fi is a trademark of the Wi-Fi Alliance. Internet Explorer and
Windows are trademarks of the Microsoft group of companies. Firefox is a
registered trademark of the Mozilla Foundation. Adobe and Flash are either
registered trademarks or trademarks of Adobe Systems Incorporated. Java
is a registered trademark of Oracle and/or its affiliates. All other trademarks
are the property of their respective owners. 2015 Motorola Mobility LLC.
All rights reserved.

US_EN Version 3.0

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