PL 11

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ROLE BASED COMPETENCY

COMPETENCY:

SAP SKILLS

Uses the SAP system to maximize organizational effectiveness.

MINIMUM PROFICIENCY

Performs basic SAP functions

Performs the basic Requisition / Approver Role

Possesses a general understanding of Business Modules and reports functions

Understands simple error messages and follows instructions on screen or from a manual
to correct problem

PROGRESSING

Intermediate knowledge of SAP business processes and controls

Requests and/or runs core SAP reports and queries

Operates SAP with confidence

Understands systems problems and knows where to get them addressed

PROFICIENT

Uses advanced features of SAP

Runs major reports and queries

Analyzes SAP business systems and control structure and recommends improvements to
business units

Solves problems and shares information with colleagues

ROLE MODEL

Expert in technical SAP structure and tools

Builds and designs queries and reports

Proficient in IMG and table structure

Performs root cause analysis at a technical level

Mentors colleagues on advanced techniques within SAP

Last Updated: 9th July 2002

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