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    Project Management - Assignment 07

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    abhipankaj
    This document provides a quiz for a project management course covering lessons 33-37. It includes 20 multiple choice questions related to quality management, customer satisfaction, cost of quality, and project management. Students are instructed to submit their quiz answers in a specific format by July 21, 2008, and that copying answers is prohibited.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd

    Project Management - Assignment 07

    Uploaded by

    abhipankaj
    38 views4 pages
    This document provides a quiz for a project management course covering lessons 33-37. It includes 20 multiple choice questions related to quality management, customer satisfaction, cost of quality, and project management. Students are instructed to submit their quiz answers in a specific format by July 21, 2008, and that copying answers is prohibited.

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    Project Management assignment

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    This document provides a quiz for a project management course covering lessons 33-37. It includes 20 multiple choice questions related to quality management, customer satisfaction, cost of quality, and project management. Students are instructed to submit their quiz answers in a specific format by July 21, 2008, and that copying answers is prohibited.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    38 views4 pages

    Project Management - Assignment 07

    Uploaded by

    abhipankaj
    This document provides a quiz for a project management course covering lessons 33-37. It includes 20 multiple choice questions related to quality management, customer satisfaction, cost of quality, and project management. Students are instructed to submit their quiz answers in a specific format by July 21, 2008, and that copying answers is prohibited.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 4

    www.vutube.edu.

    pk
    PROJECT MANAGEMENT
    SPRING SEMESTER 2008
    QUIZ # 4
    TOTAL MARKS: 20

    Please read the following instructions carefully before attempting quiz.

    This Quiz covers lesson #: 33-37.

    Last date for submission of quiz # 04 is 21-07-2008.

    All instruction will be considered during checking quiz. So, consider all these.
    You must attempt the quiz solution (in word document) in the following
    shape/form:
    Q no.

    Selected option

    No solution will be accepted against instructions.

    Give the answer according to question.

    Avoid choosing more than one option.


    Make sure that you upload the solution before due date. No solution will

    be accepted through E-mail after the due date.


    Cheating or copying of solution is strictly prohibited; No credit will be

    given to copied assignment.


    Once you upload the quiz on LMS, it will not be replaced under any
    condition.

    1) Which of the following is Not a goal for any business?


    a) Retain customers in long run
    b) Gain market share
    c) Satisfy customers
    d) Price control
    2) The Kano model is about:
    a) Customer satisfaction
    b) Value analysis
    c) Quality control
    d) Price control
    3) Unspoken attributes are:
    a) Excitement Attributes
    b) Other Attributes
    c) Performance Attributes
    d) Threshold Attributes
    4) These are the principles of quality EXCEPT
    a) Customer Focus
    b) Participation and Team work
    c) Encouraging openness
    d) Continuous improvement and learning
    5) Which of the following is a nonconformance cost?
    a) Scrap
    b) Training
    c) Indoctrination
    d) Audit
    6) Inspection costs are:
    a) Prevention costs
    b) Appraisal costs
    c) Internal failure costs
    d) External failure costs
    7) Empowerment encourages:
    a) Responsibility
    b) Authority
    c) Innovation
    d) Motivation

    8) What includes quality audits?


    a) Quality assurance
    b) Quality management
    c) Quality control
    d) Total quality control
    9) What is the balance between quality and cost?
    a) Operability
    b) Salability
    c) Reliability
    d) Maintainability
    10) Which level aims to increase uniformity?
    a) Quality Control
    b) Quality Assurance
    c) Quality Management
    d) Total Quality Management
    11) Which is the lowest level of quality development?
    a) Quality Assurance
    b) Quality Management
    c) Inspection
    d) Total Quality Management
    12) Quality assurance is
    a) Detection based
    b) Inspection based
    c) Prevention based
    d) People based
    13) What compares the actual results to the quality standards?
    a) Total quality control
    b) Cost of quality
    c) Quality control system
    d) Process control charts
    14) Haw many levels are involved in development of quality?

    a)
    b)
    c)
    d)

    Five levels
    Six levels
    Seven levels
    Eight levels

    15) Which approach gives little practical approach to managers?


    a) Integrating perspectives on quality
    b) Judgmental criteria
    c) User-based criteria
    d) Product-based criteria
    16) In which criteria customer gets a sense of assurance?
    a) Judgmental criteria
    b) User-based criteria
    c) Product-based criteria
    d) Value-based criteria
    17) Who makes the judgment of quality?
    a) Senior management
    b) Proposal manager
    c) Production manager
    d) Customer
    18) Which of the following is beyond the control of project manager?
    a) Buy-in decision
    b) Low bidding
    c) Cost control
    d) Performance
    19) What makes the basis of a successful program management?
    a) Salary structure
    b) Cost package
    c) Pricing out of activities
    d) Time management
    20) Which costs estimation is more time consuming?
    a) Labor cost
    b) Indirect cost
    c) Material cost
    d) Overhead

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