Set-Up Computer Networks

Download as doc, pdf, or txt
Download as doc, pdf, or txt
You are on page 1of 91
At a glance
Powered by AI
This module provides guidance on configuring computer systems and networks based on competency standards. It covers planning, preparation, configuration, inspection and testing of systems and networks.

The purpose of this module is to provide training materials and activities to develop the skills and knowledge required to configure computer systems and networks according to competency standards.

The learning outcomes covered in this module include planning and preparing for configuration, configuring computer systems and networks, and inspecting and testing configured systems and networks.

Sector:

INFORMATION AND COMMUNICATION TECHNOLOGY


Qualification:

COMPUTER HARDWARE SEVICING NC II


Unit of Competency:
CONFIGURE COMPUTER SYSTEMS & NETWORKS
Module Title:
CONFIGURING COMPUTER SYSTEMS & NETWORKS

Technical Education and Skills Development


Authority
SOUTHERN ISABELA COLLEGE OF ARTS AND TRADES
Santiago City

Republic of the Philippines


TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
Region 02

SOUTHERN ISABELA COLLEGE OF ARTS AND TRADES


Santiago City

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
ii of 85

HOW TO USE THIS MODULE

Welcome to the Module Configuring Computer System and Networks.


This module contains training materials and activities for you to complete.
The unit of competency Configure Computer System and Networks
contains knowledge, skills and attitudes required for a Computer Hardware
Servicing NC II course.
You are required to go through a series of learning activities in order to
complete each of the learning outcomes of the module. In each learning outcome
there are Information Sheets, Operation Sheets, Job Sheet and Activity
Sheets. Follow these activities on your own and answer the Self-Check at the end
of each learning activity.
If you have questions, dont hesitate to ask your trainer for assistance.

Recognition of Prior Learning (RPL)


You may already have some of the knowledge and skills covered in this
module because you have:
o

been working for some time


o already have completed training in this area.

If you can demonstrate to your trainer that you are competent in a particular
skill or skills, talk to him/her about having them formally recognized so you dont
have to do the same training again. If you have a qualification or Certificate of
Competency from previous trainings show it to your trainer. If the skills you
acquired are still current and relevant to this module, they may become part of the
evidence you can present for RPL. If you are not sure about the currency of your
skills, discuss it with your trainer.
After completing this module ask your trainer to assess your competency.
Result of your assessment will be recorded in your competency profile. All the
learning activities are designed for you to complete at your own pace.
Inside this module you will find the activities for you to complete followed by
relevant information sheets for each learning outcome. Each learning outcome may
have more than one learning activity.

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
1 of 85

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
2 of 85

MODULE CONTENT
QUALIFICATION
UNIT OF
COMPETENCY
MODULE TITLE

COMPUTER HARDWARE SERVICING NC II


Configure Computer Systems and Networks
Configuring Computer Systems and Networks

INTRODUCTION:
This unit covers the outcomes required in configuring computers
systems and networks.
LEARNING OUTCOMES:
1. Plan and prepare for configuration
2. Configure computer systems and networks
3. Inspect and test configured computer systems and networks
ASSESSMENT CRITERIA:
1. Configured computer systems and networks identified from the Job/Service
Order or instructions.
2. Planned and prepared job requirements.
3. Followed OHS policies and procedures of job requirements.
4. Checked computer systems and networks configuration with specified
requirements.
5. Checked necessary tools, equipment materials
6. Appropriate Personal Protective Equipment are used and OHS policies and
procedures followed
7. Normal function of systems and networks checked in accordance with
manufacturers instructions
8. Fault or problem in the systems and networks diagnosed in line with the
standard operating procedures.
9. Computer systems and networks configured in line with the standard
operating procedures.
10. Final inspections are undertaken to ensure that the configuration done on
the systems and networks conforms with the manufactures
instruction/manual
11. Computer systems and networks are checked to ensure safe operation.
12. Report is prepared and completed according to company requirements.
Prerequisite: PC Operation

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
3 of 85

TECHNICAL TERMS
Bluetooth -

wireless connection use to send and received messages

Coverall

apparel suit won to protect the body

E-mail

electronic messages we received via internet

Fax

abbreviation of facsimile; the electronic transmission of copies of


documents for reproduction at a remote location.

Internet

abbreviation for internetwork. A set of corrupt networks made up of a


large number of smaller networks.

Intranet

set of interconnected networks using the Internet Protocol

Modems

translates between digital signals that the computer uses, and analog
signals suitable for transmission over telephone lines.

Network

interconnected group of computers

PDA

abbreviation for Personal Digital Assistant; a tiny pen-based palm top


computer that combines fax, e-mail and simple word processing into
an easy-to-use unit that fits, into pocket.

OHS

Occupational Health & Safety

Peer-to-peer network a network architecture in which driver files and printers on every PC
can be available to every other PC on the network.
Policies -

approach, code, system, guidelines, theory, line

Server

any computer that makes access to files, printing, communications, or


other services available users of the network.

Software -

an application program or an operating system that computer execute

Storage Media -

devices use to store data from the computer.

Topology -

map of a network

USB

abbreviation of Universal Serial Bus

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
4 of 85

Wide Area Network network that connects users across large distances, and other crosses
the geographical boundaries of cities or state.

LEARNING
OUTCOME #1

PLAN AND PREPARE FOR THE MAINTENANCE OF


COMPUTER SYSTEMS AND NETWORKS.

CONTENTS:
Plan/conduct maintenance procedures according to job requirements.
Safety measures are observed at all times.
Identify and diagnose faulty system.
Prepare tools and test equipments.
Identify or obtain PC specifications and schematic diagrams.
Identify or obtain Network functions and specifications
ASSESSMENT CRITERIA:
1. Maintenance planned and prepared with OHS policies and procedures.
2. The materials, tools, equipments and testing devices obtained and checked.
3. Computer systems and networks checked, identified and maintained with
specifications and requirements to conform with manufacturers
CONDITION:
Students/trainees must be provided with the following:

OHS guidelines and policies.


PC specifications
Network designs
Schematic Diagrams
Books/magazines
Manuals

EVALUATION METHOD:

Hands-on

Direct observation

Practical demonstration

LEARNING OUTCOME SUMMARY

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
5 of 85

Learning Experiences

Learning Outcome 1
Plan And Prepare For The Maintenance Of Computer Systems And Networks
Learning Activities
Special Instructions
1. Read information sheet
If you have some problem on the
3.1-1 What is a
content of the information sheets dont
Computer Network?
hesitate to approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheets, you can now
answer self check provided in the
module.
2. Answer self-check 3.1-1
Compare your answer to the answer
key 3.1-1. If you got 100% correct
answer in this self-check, you can now
move to the next information sheet. If
not review the information sheet and
go over the self-check again.
If you have some problem on the
3. Read information sheet
content of the information sheet dont
3.1-2 Appropriate
hesitate to approach your facilitator.
Materials, Tools and
If you feel that you are now
Testing Devices used in
knowledgeable on the content of the
information sheet, you can now answer
Configuration Task
self check provided in the module.
4. Answer self-check 3.1-2

Compare your answer to the answer

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
6 of 85

key 2.1-2. If you got 100% correct


answer in this self-check, you can now
move to the next Learning Outcome. If
not review the information sheet and
go over the self-check again.

INFORMATION SHEET 3.1-1


What is a Computer Network?

Learning Objective:
After reading this INFORMATION SHEET, YOU MUST be able to be familiar with
Computer Network.

A computer network is an interconnected group of computers.

Computer Network

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
7 of 85

In general, the term network can refer to any interconnected group or


system. More specifically, a network is any method of sharing information between
two systems (human or mechanical).
BENEFITS OF SHARING INFORMATION VIA NETWORK
In addition to reducing hardware costs by sharing expensive printers and
other peripherals among multiple users, networks provide additional benefits to the
users.
Software and data files can be shared for access by multiple users

Electronic mail (email) can be sent and received

Collaboration features allow contributions by multiple users to a single


document

Remote-control programs can be used to troubleshoot problems or show new


users how to perform a task

SHARED HARDWARE COMPONENTS


Virtually any storage or output device can be shared over a network, but the
most common devices to be used over a network include:

Printers
Disk drives
CD-ROM and optical drives
Modems
Fax
Tape backup units

LOCAL AREA NETWORK (LAN)

A network covering a small geographic area, like a home, office, or building.


Current LANs are most likely to be based on Ethernet technology. For example, a

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
8 of 85

library will have a wired or wireless LAN for users to interconnect local devices (e.g.,
printers and servers) and to connect to the internet. All of the PCs in the library are
connected by category 5 (Cat5) cable, running the IEEE 802.3 protocol through a
system of interconnection devices and eventually connect to the internet. The
cables to the servers are on Cat 5e enhanced cable, which will support IEEE 802.3
at 1 GB/s.
The staff computers (bright green) can get to the color printer, checkout
records, and the academic network and the Internet. All user computers can get to
the Internet and the card catalog. Each workgroup can get to its local printer. Note
that the printers are not accessible from outside their workgroup.
Workgroup of
Computers
Hub

Server
Local Area Network
Client/Server Vs Peer-to-Peer Networks
Although every computer on a LAN is connected to every other, they do not
necessarily mean all communicate with each other. There are two basic types of
LAN, based on communication patterns between the machines, called client/server
networks and peer-to-peer networks.

Client/Server Networks
Every computer has a distinct role, that of either a client or a server. A
server is designed to share its resources among client computers on the network.
The Client/Server is composed of:

Servers
These are located in secured areas, such as locked closets and data centers,
because they hold the organization's most valuable data and do not have the
accessed by operators on a continuous basis.

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
9 of 85

The server runs a special network operating system such as: Windows NT
Server, Windows 2000 or Novell Netware.

Clients
- The rest of the computers on the network function as client. A client
standard PC that is running an operating system such as DOS or Windows.

Hub

Client
Workstations

Server

Example of Client/Server

Peer-to-Peer Network
In a peer-to-peer network, every computer is equal and can communicate
with other computer on a network to which it has been granted access rights.
Essentially, every computer in this network functions as both server and client.
Peer-to-peer network can be as small as two computers as many as hundreds of
units.
There is no theoretical limit to the size of a peer-to-peer network,
performance drops significantly and security becomes a major headache on peer
-based network with more than 10 computers. Also, Microsoft imposes a 10-station
limit on computers running Windows 2000 Professional who are sharing resources
with other system. For this reason, it is better you switch to a client/server network
when your network climbs to 10 stations.
INTERNETWORK
Two or more networks or network segments connected using devices that
operate at layer 3 (the 'network' layer) of the OSI Basic Reference Model, such as a

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
10 of 85

router. Any interconnection among or between public, private, commercial,


industrial, or governmental networks may also be defined as an internetwork.
In modern practice, the interconnected networks use the Internet Protocol.
There are at least three variants of internetwork, depending on who administers
and who participates in them:

Intranet
Extranet
Internet

Intranets and extranets may or may not have connections to the Internet. If
connected to the Internet, the intranet or extranet is normally protected from being
accessed from the Internet without proper authorization. The Internet is not
considered to be a part of the intranet or extranet, although it may serve as a portal
for access to portions of an extranet.

Intranet
An intranet is a set of interconnected networks,
using the Internet Protocol and uses IP-based tools such as
web browsers and ftp tools, that is under the control of a
single administrative entity. That administrative entity
closes the intranet to the rest of the world, and allows only
specific users. Most commonly, an intranet is the internal
network of a company or other enterprise.
Extranet
An extranet is a network or internetwork
that is limited in scope to a single organization
or entity but which also has limited connections
to the networks of one or more other usually, but
not necessarily, trusted organizations or entities
(e.g. a company's customers may be given access
to some part of its intranet creating in this way
an extranet, while at the same time the
customers may not be considered 'trusted' from a
security standpoint). Technically, an extranet
may also be categorized as a CAN, MAN, WAN, or
other type of network, although, by definition, an
extranet cannot consist of a single LAN; it must have at least one connection with
an external network.

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
11 of 85

Internet
A specific internetwork, consisting of a worldwide
interconnection of governmental, academic, public, and private
networks based upon the Advanced Research Projects Agency
Network (ARPANET) developed by ARPA of the U.S. Department of
Defense also home to the World Wide Web (WWW) and referred
to as the 'Internet' with a capital 'I' to distinguish it from other generic
internetworks.

Topology

Ring Topology

Bus Topology

Network

Star Topology

GAN

LAN

Extranet

MAN

WAN

Internet

Intranet

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
12 of 85

SELF-CHECK 3.1-1
I. Identify the following. Choose your answer from the grid below. Use a
separate sheet of paper in answering.
______________ 1. The World Wide Web.
______________ 2. The internal network of a company or other enterprise.
______________ 3. A model for supporting mobile communications across an
arbitrary number of wireless LANs.
______________ 4. A data communications network that covers a relatively
broad geographic area.
______________ 5. A network that connects two or more Local Area Networks
or Campus Area Networks together.
______________ 6. It signifies the way in which intelligent devices in the
network see their logical relations to one another
______________ 7. It is the interconnected group of computers.
______________ 8. A network covering a small geographic area, like a home.
______________ 9. All the cables run from the computers to the central
location where they are all connected by hub.
______________10. Each computer is connected to the next computer with the
last one connected to the first.

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
13 of 85

ANSWER KEY
Self-Check# 3.1-1
1. Internet
2. Intranet
3. GAN
4. WAN
5. MAN
6. Topology
7. Network
8. LAN
9. Star topology
10. Ring topology

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
14 of 85

INFORMATION SHEET 3.1-2


Appropriate Materials, Tools and Testing Devices used in
Configuration Task
Learning Objective:
After reading this INFORMATION SHEET, YOU MUST be able to identify and
use appropriate materials, tools and testing devices used in configuration
task.
These are the following materials needed in the Configuration task:
1.

Connectors
- It is used to connect external devices to the computer system.

2.

Adapter
- A piece of hardware that plugs into an expansion slot in your computer.

3.

Wires and Cables


- It is used to connect computers for network.

4.

Appropriate software

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
15 of 85

- This software packages are used to install new drivers needed in setting
up your computer.

5.

Computer storage media


- These help you in saving data and providing backup for your files such as
diskette, compact disc, flash drives and memory cards.

6.

Reference book
- These are books that will provide you topics about networking or related
books on computer.

7.

Manuals
- These provide you instructions for certain operation or task.

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
16 of 85

8.

Cable tie
- It is used to organized wires and cables used in connecting computers to
avoid tangling.

These are the following tools/ testing devices needed in the configuration task:
1. Screw drivers

Flat screw driver is use to fasten negative slotted screws.

Philips Screw driver is used to fasten positive slotted


screws.

2. Pliers
Side Cutter pliers is used for cutting and trimming of
connecting wires or terminal leads in the circuit board.
Long nose pliers is used for holding, bending and
stretching the lead of electronics component and
connecting wire.
3. Soldering iron/gun
It is used to join two or more metal conductors
with the support of soldering lead melted around it.

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Document No.:

Issued by:
Revision No.:

Page
17 of 85

4. Multi-tester
It is used by technician for measuring current, voltage and resistance.

5. Magnifying glass
It is a device made in glass with handle, to exaggerate or
to increase the apparent size of an object.

6. Safety apparel suit (coverall)


- It is used by the person for protect to his body.

7. Anti-static wrist strap


- It absorbs the static electricity of the material when
being hold by the hands.

8. Tweezers
- It is used to hold the small sensitive part of the computer.

9. Mini-vacuum cleaner
- It is used for cleaning sensitive parts of the computer.

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
18 of 85

Note: Apply safety precautions when handling the materials, tools and
testing devices for safe keeping purposes and long lasting use.

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
19 of 85

SELF-CHECK 3.1-2
I. Identify the following. Use a separate sheet of paper in answering.
______________ 1. It is a tool used to hold the small sensitive parts of
computer.
______________ 2. A device made in glass with handle, to exaggerate or to
increase the apparent size of an object.
______________ 3. It is an instrument used by technician for measuring
current, voltage and resistance.
______________ 4. It is a tool used for cutting and trimming of connecting
wires or terminal leads in the circuit board.
______________ 5. It is a tool used to join two or more metal conductors with
the support of soldering lead melted around it.
______________ 6. It is a material used to organize wires and cables used in
connecting computers to avoid tangling.
______________ 7. These are the materials that are used in saving data and
providing backup for your files such as diskette, compact disc,
flash drives and memory cards.
______________ 8. It is a piece of hardware that plugs into an expansion slot
in your computer.
______________ 9. It is a reference material that provides you instructions for
certain operation or task.
______________ 10. It is a tool used for holding, bending and stretching the
lead of electronics component and connecting wire.

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
20 of 85

Answer Key 3.1-2

tweezers
magnifying glass
multi-tester
side-cutter pliers
soldering iron
cable tie
Computer Storage device
adapter
manuals
long nose pliers

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
21 of 85

LEARNING OUTCOME SUMMARY

LEARNING
OUTCOME #2

Configure a Computer System and Networks

CONTENTS:

Occupational health and safety

Testing normal function of systems and networks

Procedures in checking the faults or problems

Procedures in configure systems and networks


ASSESSMENT CRITERIA:
1.
Appropriate Personal Protective Equipment are used and OHS policies and
procedures followed
2.
Normal function of systems and networks checked in accordance with
manufacturers instructions

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
22 of 85

3.

Fault or problem in the systems and networks diagnosed in line with the
standard operating procedures.
4.
Computer systems and networks configured in line with the standard
operating procedures..
CONDITION:
Trainees must be provided with the following:
1. WORKPLACE LOCATION
2. EQUIPMENT
3. Tools
Server
Peripherals
Desktop Computers
Policies and procedures:
Procedures and guidelines Safety precautions
Anti-static wrist wrap
Pliers
Philips screw driver
Wires and Cables
Appropriate Software
Computer Storage Media
EVALUATION METHOD:
1. Hands-on
2. Direct observation
3. Practical demonstration

Learning Experiences
Learning Outcome 2
Configure a Computer System and Networks
Learning Activities
1.
Read
information sheet 3.2-1
Configuring the Computer
Systems and Network

2. Answer self-check 3.2-1

Special Instructions
If you have some problem on the
content of the information sheet dont
hesitate to approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self check provided in the module.
Compare your answer to the answer
key 3.2-1. If you got 100% correct
answer in this self-check, you can now
perform Job Sheet 3.2-1. If not review

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
23 of 85

the information sheet and go over the


self-check again.
3. Perform Job Sheet 3.2-1
Compare your task to the performance
checklist. If you got 100% correct
Networking & File &
answer in this task, you can now move
Printer Sharing
to the next information sheet. If not
review the information sheet and go
over the task again.
4. Read information sheet
If you have some problem on the
3.2-2 Common Faults
content of the information sheet dont
and Problems of
hesitate to approach your facilitator.
Computer
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self-check provided in the module.
5. Answer self-check 3.2- Compare your answer to the answer
key 3.2-2. If you got 100% correct
2
answer in this self-check, you can now
perform Task Sheet 3.2-1. If not review
the information sheet and go over the
self-check again.
6. Do Task Sheet 3.2-1 Compare your work to the Performance
Identifying Common Faults Checklist. If you got 100% correct
answer in this task, you can now move
and Errors of Computer
to the next information sheet. If not
review the information sheet and go
over the task again.
If you have some problem on the
5. Read information sheet
content of the information sheet dont
3.2-3 How to Configure a
hesitate to approach your facilitator.
Peer Network in Windows
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self check provided in the module.
6. Answer self-check 3.2-3
Compare your answer to the answer
key 3.2-3. If you got 100% correct
answer in this self-check, you can now
perform Task Sheet 3.2-2. If not review
the information sheet and go over the

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
24 of 85

7. Do Task Sheet 3.2-2


Setting XP Network
Connection

8. Read information sheet


3.2-4 Accidental Event
Checklist

9. Answer self-check 3.2-4

10. Do Task Sheet 3.2-3


Accident Report

self-check again.
Compare your work to the Performance
Checklist. If you got 100% correct
answer in this task, you can now move
to the next information sheet. If not
review the information sheet and go
over the task again.
If you have some problem on the
content of the information sheet dont
hesitate to approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self check provided in the module.
Compare your answer to the answer
key 3.2-4. If you got 100% correct
answer in this self-check, you can now
perform Task Sheet 3.2-3. If not review
the information sheet and go over the
self-check again.
Compare your work to the Performance
Checklist. If you got 100% correct
answer in this task, you can now move
to the next Learning Outcome. If not
review the information sheet and go
over the task again.

INFORMATION SHEET 3.2-1


Configuring the Computer Systems and Network
Learning Objective:
After reading this INFORMATION SHEET, YOU MUST be able to Configuring
the Computer Systems and Network

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
25 of 85

How to Set Up a Computer from Scratch


Setting up a computer may seem like a daunting task, but it is really very
simple. The brand of computer doesn't matter, as almost all computers are
set up the same way. If you are setting up a new computer, odds are there is
a quick start guide in the box that will have pictures and step by step
details.
Instructions
1. Unpack the monitor and tower and situate the monitor where you will be
most comfortable when working or surfing the Internet. Plug the monitor
into the back of the tower. Unpack and connect the keyboard and mouse.
Next, plug in the speakers.
2. Plug the monitor, tower and speaker electrical plugs into the surge
protector strip. Next, power on the monitor, the tower and then speakers,
making sure the volume is turned rather low. Once the system is powered
up, you will begin customizing windows.
3. Customizing windows is very simple and each step is self-explanatory.
You will be setting up the region and language settings, personalizing the
software, entering your product key, naming the computer and assigning
an administrator password and setting the date and time.
4. The network settings will depend on whether you have a network of other
computers you will need to connect to or not. If you are connecting to a
network, use the typical settings if you are a beginner. Select custom
settings if you are an advanced user and know how to manually configure
the components needed for your network.
5. If you are connecting to a network you will need to enter the name of the
network domain. All computers on a network need to have the same
domain name to communicate. If you are not connecting to a network,
accept the default and click "Next."
6.
Windows will complete installation and then ask you about protection
and whether or not you would like to turn on automatic updates.
Windows will then ask how you choose to connect to the Internet so that
it can activate windows and register your copy.
7.
Once Windows is up and running you should connect your printer
and other peripherals. Printers do not all install the same way, so you will
need to review your printer instructions before attempting setup. After
you have completed installation and setup of your printer, install any
other devices such as a scanner

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
26 of 85

Customize a Computer Desktop


A computer desktop can be customized to an individuals specific needs.
While one person may want quick access to certain files or applications,
someone else is sure to have different needs. Everyone has their own tastes
in images, the number of files accessible from the desktop and practically
any detail can be customized.
Instructions
Things You'll Need:
Computer
How to Customize a Computer Desktop
1. Select your background. From the start menu, go to Control Panel and
then click Appearance and Themes.
2. Click Change the Desktop Background.
3. Choose a standard background by scrolling through the list of available
backgrounds. As you click each one, you can view how it will look on your
desktop. If youd like to use an image from your pictures file rather than a
standard background, click Browse which will take you to your pictures
folder.
Choose Folders to Display on Desktop
4. Click "Customize Desktop" from the Change Desktop Background
popup.
5. Choose which folders or applications you'd like to have shown on your
desktop. You can also restore the original settings and set up automatic
desktop cleanup.
6.
Click on the Web tab to select any web pages youd like to access from
your desktop.
7.
Move any additional folders from the My Documents folder to the
Desktop folder if youd like to have access to them from your desktop.
Change Display Settings in Windows XP
The display settings for Windows XP determine the screen resolution and
color quality that is displayed on your monitors. The "Display Properties"
dialog box is used to adjust these two components so you can get the look
you want for Windows XP.
Difficulty: Easy

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
27 of 85

Instructions
Things You'll Need:

Windows XP Operating System

1. Click the "Start" button on the bottom left of your computer to display the
Start menu. Choose the "Control Panel" option from the right side of the
Start menu. The "Control Panel" window will open onto your desktop.
2. Double-click the "Display" icon from the Control Panel to open the
"Display Properties" dialog box. You can then select the "Settings" tab
from the top of the dialog box.
3. Slide the bar under the "Screen resolution" setting of the "Display
Properties" dialog box to decrease or increase the screen resolution. The
chosen resolution will be displayed under the sliding bar.
4. Use the "Color quality" drop-down list to choose the type of quality you
want your computer to use. You can choose to have the color quality be
"Medium," "High" or "Highest."
5. Click the "Apply" button at the bottom of the "Display Properties" dialog
box to apply the settings. If you are not happy with the settings you can
change them as instructed in the steps above.
6. Choose the "OK" button when you are happy with your display setting
changes. The "Display Properties" dialog box will close and the settings
will be saved
Configure a Computer's Memory Settings
I want to do ths!

The memory that is installed on a computer helps determine its


performance (how fast or slow its processing speed is). Your computer's
memory settings oftentimes can affect how your computer runs, so if you're
experience sluggish performance, perhaps you should adjust your memory

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
28 of 85

settings. Therefore, making sure your computer is equipped for maximum


performance is essential for a fast-operating computer that executes tasks
quickly. Sometimes, if multiple tasks are running and consuming a lot of
your computer's memory, your manufacturer pre-settings might not be very
satisfactory. Not to worry, however, because you can configure a computer's
memory settings to the most optimum level for your computing needs.
Instructions
1. Click the "My Computer" icon located on your desktop, and then select
"Properties" from the drop-down menu that appears.
2.
Click the "Advanced" tab, which is located inside the "System
Properties" window that appears upon clicking "Properties."
3. Click "Settings," which is located in the "Performance" section of the
"Advanced" tab.
4. Click "Advanced" within the "Performance Options" window that appears
upon clicking "Settings."
5. Click "Change," which is located within the "Virtual Memory" section of
the "Advanced" tab located in the "Performance Options" window.
6. Click on "System Managed Size" to set the memory settings recommended
for your computer by your manufacturer, or configure your own memory
settings by clicking on "Custom."
Set Up a Local Area Network
A local area network, or LAN for short, is a group of interconnected
computers that can share data among one another. Almost always, LANs are
set up using Ethernet cables connecting Ethernet cards installed on each
computer to a hub, switch or router. This joining device must have enough
ports on it so that all computers to be connected to the LAN can plug into it.
A LAN may, but need not by definition, provide access to the Internet.
Instructions
Things You'll Need:

Ethernet cables Ethernet hub/switch Computers with Ethernet cards

1. Shut off all computers to be networked.


2. Connect all computers to a hub or switch using Ethernet cords. If you
plan on connecting the computers to the Internet through a main
gateway computer, that computer will need two Ethernet adapters

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
29 of 85

3.
4.
5.

6.

installed: one to receive the incoming signal from a modem and one to
connect to the hub.
Plug in the hub or switch.
Turn on all of the computers.
Run the network setup wizard on each computer. To access the wizard, go
to the "Start" menu and click on "Network," or "Network Connections."
Depending on if you are running Windows XP or Vista, things may be
labeled differently, but under Network Connections there should be
buttons for sharing Internet connections or setting up a network that
open the network setup wizard. The wizard will take you through a
relatively simple process and configure the computers for networking.
Restart all computers on the network.

Change Workgroup and Computer Name


A Windows XP workgroup connects computers in a network in order to share
files. A workgroup also connects hardware, such as printers and scanners.
Instructions
1. Set up a Windows XP workgroup on your PC. Click the "Start" menu in
the lower left-hand corner of your WIndows XP screen and select "My
Computer."
2. Right-click on the icon for "My Computer." Click "Properties" in the popup menu. A "System Properties" window will appear on the screen.
3. Click the tab for "Computer Name." Click the "Change" button at the
bottom of the window.
4.
Enter a name for the Windows XP workgroup and computer Name. It
is important to remember this name. Click "OK."
5.
Restart computer.
How to Setup a Static IP Address (Win XP)
I want to do this!

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
30 of 85

This guide will show the user how to set up a static IP address in Windows XP.
By default most broadband internet service providers automatically assign your computer a new IP address
every time it boots up. This is called a Dynamic IP address.
A static IP address assigns one permanent IP to your computer. This is useful if you want to host a website,
access your computer remotely, or run any kind of server.

Instructions
Things You'll Need:

PC with Windows XP
Broadband Internet Access
Pencil and paper

1. First you'll need to take down some IP information so if you


don't have something to write with open up notepad.
Click on the Start Menu then select Run. A window like this
one should appear. In this window type "command" and press enter.
2. A black DOS screen should appear. Type "ipconfig /all" in the
DOS prompt and press enter. All your IP information should
generate. This is a helpful command to know if you ever
have to find your IP address or other info about your internet
connection.
Be sure to write down your IP Address, Subnet Mask,
Default Gateway, and both DNS servers. After your are done
type "exit" and press enter to exit the DOS window.
(Note: If both DNS server addresses are the same then they are just proxy
numbers used by your router and you will have to either log onto your router
status page or call your ISP and ask for your DNS or Name
server addresses.)
3. Now click "Start" and open up the "Control Panel." Select
"Network Connections" and right click on the connection you
use and select "Properties."

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
31 of 85

4. A window like this one should appear. Select "Internet Protocol (TCP/IP)" and
click on Properties.
5. window like the one pictured will pop up. "Obtain an IP
address automatically," should be selected. If it isn't then
congratulations, you have a static IP
already.
Select "Use the following IP address."
Enter the following:

IP Address -- Type in the IP address you wrote down but change the last digit to a
number between 1 and 255. For example, if your IP address is "192.168.1.1" you
would enter "192.168.1.11" or "192.168.1.101"
Subnet Mask / Default Gateway -- Enter these exactly as you copied them down.
6.

Next click "Use the following DNS server addresses" and add the DNS
servers you copied down or found in your router settings.
After you've entered all the information your screen should look something like
the picture to the left.
7. Now make sure you can connect to the internet and congratulations! You now
have a static IP address!
If you can't connect to the internet the most common problem is the DNS servers.
Make sure your DNS servers are correct. If you can't find your router settings just
call your ISP and they should be able to give you your DNS or Name Servers.
Share a Printer Between Desktop & Wireless Laptop
Different printer models allow you to share a printer between a desktop and
a wireless laptop computer. If you have a desktop computer somewhere in
the house and you want to print from a laptop in another part of the house,
you can share a printer between the computers so you won't have to send
files between two computers. Find out how you can share one printer
between a desktop and laptop computers.
Instructions
Things You'll Need:

Desktop computer
Printer
Printer driver
Router
Laptop computer

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
32 of 85

1.

Load the printer driver onto both computers. This allows the computer
to be able to read and connect to the printer. The driver is included in the
printer installation CD and is automatically installed when you choose
"Autorun."
2.
Establish a network between two computers. If you already have an
Internet connection, it is most likely that the laptop and desktop are
already in a network. Go to the master computer (the one directly
connected to the printer). On the control panel, click "Printers and faxes."
Select the printer you want to share, right click on it and select
"Properties." Click on the "Sharing" tab and share the printer. Change the
"Share name" to a name you want such as "Home computer" and write
this down. Click on the button that says, "Enable file and printer
sharing."
3.
On the other computer, open the control panel and click on "Printers
and faxes" to change the printer settings. Add the printer by choosing
"add printer." Shortly, the "Add printer" wizard will pop up and will guide
you through the process, making connection between the two printers
easier. If you are asked for the name of the computer you want to connect
to, be sure to use the exact name that you assigned the other computer
(i.e. "Home computer," or whatever name you chose).
4.
Test the connection by printing a test page. If it doesn't work, the first
thing to check is that you have the correct computer name on the
wireless laptop.

How to install a wired network adapter


To connect to a network, your computer needs a network adapter.
Fortunately, most computer manufacturers know that connecting to the
Internet or other computers is important to computer users, and they
include a network adapter with your computer.
If you need to add a network adapter, first choose which method you
want to use to install it. Most people prefer to use a USB (Universal Serial
Bus) network adapter, because it's easy to install. If you have a portable
computer, you might find a CardBus (also known as PCMCIA or PC Card) or
CF network adapter better meets your needs. If you have a desktop computer
with the proper amount of available space, you may also have the option of
adding an internal network adapter.

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
33 of 85

The instructions you follow to install a network adapter depend on


how you connect it.
How to determine if you have a network adapter
Many newer computers have a network adapter
built in that you can use to connect to a wired network.
If
you want to install a wired network adapter and aren't sure whether your
computer already has one, look for a network port on the back of the
computer. Network ports resemble phone jacks, but they are slightly larger
and have eight pins inside.
To see what kind of network adapters may already be installed in your
computer.
1. Click the Start, and then click Control Panel
2. Under or pick a Control Panel icon, click Network Connections
3. Microsoft Windows XP displays your network adapters. If an

adapter has a red X over it, it is disconnected. If the Network


Connections window is blank, your computer doesn't have a
network adapter.

4. If you already have a network adapter, you are ready to configure

your network.

How to install a wired USB network adapter


Once you have the adapter

If your USB network adapter came with software, insert the CD or


floppy disk into your computer, and follow the manufacturer's
instructions to install the software.

Find an available USB port on your computer.

Note: If you need to move your computer to reach


the USB ports, you should shut down Windows

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
34 of 85

to avoid damaging your computer. If you can easily reach a USB


port, you need not shut down your computer.
If you do not have an unused USB port, connect a USB hub to add

additional ports. Then connect your USB network adapter to the


unused USB port.
Connect the network cable to the network adapter.
5. Connect the other end of the network cable to your networking

equipment.

6. If you had to shut down your computer to get to the USB port, you

can now turn on your computer. Windows detects and installs the
new hardware, and then displays a notification informing you that
the hardware has been successfully installed.

5.

Sharing Resources
Resources

and

Accessing

Shared

1. Open My Computer, double-click the C: drive,


and create a new folder on the C: drive. Name it
Shared. Right-click the Shared folder and select
Properties.

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Document No.:
Issued by:
Revision No.:

Page
35 of 85

2. In the Shared Properties dialog box, select the Sharing tab. Notice that the.
Select the Share This Folder button. Type the Share Name. Click Apply and the
computer you are linked to should be able to view your Shared folder.

2. Right-click My Network Places, which should be located on your desktop. Select


Properties. Right-click your connection (look for a name like Local Area Connection)
and again select Properties. In your Local Area Connection Properties dialog box,
select File and Print Sharing for Microsoft Networks and click OK. If you dont see an
option for File and Print Sharing, click Install and select a service and then click
Add. Now select the File and Print Sharing option.
3. Open My Network Places- double-click the icon- and select the Entire Network
option under Other Places at the left of the window. In the main (right-hand) pane,
you should see one or more options. Double-click the Microsoft Windows Network
icon.

Local Disk (C:\PC 1)

4. Youre now at the main network screen, where you should see whats called a
workgroup. A workgroup is a basic group of computers connected to the same
Ethernet network. Double-click the workgroup to see all the computers connected
to your Ethernet network.

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
36 of 85

At this point, you can access any of the other computers and see what
folders they have shared. If you dont see any computer but your own, just wait a
few minutes and refresh your screen. Then its time to troubleshoot the network
problems.
In a network, other peripherals such as printer and faxes could also be shared. You
could use one computer in a network of 10 computers. Click the Print command,
when the dialog box appears click Find Printer. Then click Browse. Find the location
of the printer you will use.

how:

If you dont have any printer installed in your computer, heres the step on

TO ADD A PRINTER:
1. Click Start button, then point to Printer and Faxes.

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
37 of 85

2. A window will be displayed showing Click Add a Printer on the Taskpane (if
there are printers already installed).

3.

To continue, click Next.

4.

Select what kind of printer you are going to connect, Local printer or Network
printer.

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
38 of 85

5.

Select Printer port.

6.
Below Manufacturer, Click on the name of the printer's manufacturer.
Manufacturers are listed in alphabetical order and you may have to click on the
little down arrow until the manufacturer's name appears in the list.
Below Model, Click on the model of the printer you will be using. Model
names are listed in alphabetical order and you may need to click on the little down
arrow until the model name appears in the list.
Note: You can often find the manufacturer and model names by looking on the
printer itself.
7. Click the Next button. Windows will check to see if it has the software
necessary to communicate with the printer (the software your computer needs to
communicate with devices like printers, monitors, and disk drives is known as a
driver). If so, it will install the software automatically.

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
39 of 85

Note: If you receive a message saying that Windows was unable to locate
the necessary files, you will need to get the necessary software before continuing.
Most often, the printer manufacturer's Web site will have a section called Drivers,
from which you can download the software necessary to use their products. If you
are unable to locate the software on the manufacturer's Web site, inquire within
your department to see if someone is in possession of a software installation disk
for the printer. Once you have obtained the necessary software, click here for
instructions on installing a driver.

8. Assign your Printer name. Click Next. If you want to test page, click Yes. Click
Next.

9. Then Finish. Right-click on the printer you installed. Click Set as Default.

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
40 of 85

SELF CHECK 3.2-1


TRUE OR FALSE: Write T if the statement is True and F if the statement is
False.
____1. Setting up a computer may seem like a daunting task, but it is
really very simple.
____2. A computer desktop cant be customized to an individuals specific
needs.

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
41 of 85

____3. The display settings for Windows XP determine the screen


resolution and color quality that is displayed on your monitors.
____4. Your computer's memory settings oftentimes can affect how your
computer runs.
____5. A Windows XP workgroup connects computers in a network in
order to hide files.

Answer Key
1. T
2. F

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
42 of 85

3. T
4. T
5. F

Computer
Systems
Servicing NC II

Date Developed:
November 10, 2010

Document No.:

Set-up Computer
Networks

Developed by:
Alain C. Gallarde

Issued by:
Revision No.:

Page
43 of 85

Job Sheet 3.2-1


Title
: Networking & File & Printer Sharing
Performance Objective
: Given a working personal computer you are
going to network using hub and then Change the computer name
and workgroup, assign static IP address add printer and perform
printer sharing.
Supplies, Tools & Equipment
Working PC
Server
LAN Cable
Hub/Switch
Printer

Steps/ Procedure:
1. Start Computer
2. Change workgroup and computer name based on the servers
Workgroup.
3. Assign Static IP Address
4. Check the connectivity
5. Add servers printer
6. Share Servers Printer
7. Create document in your workstation
8. Save and share the document
Print document from your computer to servers printer.
Assessment Method:
Demonstration , Performance Criteria checklist

Performance Criteria Checklist 3.2-1


CRITERIA

Did you
Started the computer properly
Changed workgroup
Changed computer name
Assigned IP Address
Installed printer
Made printer sharing
Connected to the server
Created document
Shared document
Printed Document
Followed safety procedures

Yes

No

INFORMATION SHEET 3.2-2


Common Faults and Problems of Computer
Learning Objective:
After reading this INFORMATION SHEET, YOU MUST be able to identify
Common Faults and Problems of Computer

Today's computers have faster microprocessors, more memory and


bigger hard drives. When you think about the differences between a
Pentium 4 and 386, you have to conclude the improvement is astounding!
But when error attacks our computer we have to do something for the
computers to survive. Here are some of the common faults and problems
that we may encounter:
Why computer becomes slow?

1.

You need more memory.

Don't overlook the obvious. Up until recently not having enough


memory wasn't a problem. With the price of RAM becoming very
affordable, most people were filling their computers with more than
enough memory to do the job. If your computer is slow and it has lower
capacity of RAM, you need to add more memory to speed it up.

Spyware and viruses

Spyware. It is a software program that intentionally installed on the


computer by the user to monitor or spy on what the other users of the
same computer is doing.
you do realize for them to be effective, you have to keep up to date. By up
to date, it means up to the minute.
Virus. A software program, macro or script that has been designed to
infect, destroy, modify or cause other problems with computer or software
program.

Background programs

When you install new software on your computer, often times you
install it to run in the background every time you start up. Most times
you do this without knowing it. Look at the bottom right hand side of
your screen.
If you see several icons there, you have extra programs running and
stealing resources. Right click on these and see if you have the option of
closing them. Many times, you can open the program and choose an
option to keep these programs from starting automatically.

Corrupted registry

Any changes you make to your computer effects and actually, it


corrupts your registry even when you do something positive like remove
spyware and you end up with a corrupted registry.
After months of corrupting your registry, it will become good. This will,
in its early stages, cause your computer to slow down. In its advanced
stages, it will freeze and crash and do more mysterious and troublesome
things.
2. After I pressed the Power button...

Nothing happened

Check mains plug switched on at wall


PSU may have its own power switch check this is on
Check PSU-to-Motherboard cable(s) are
correctly connected

Check front panel power switch is correctly connected


Check Reset button is not stuck 'in'
Check mains cable fuse

There was a loud bang (possibly with smoke) at the back of the PC
Case

PSU was faulty or set to incorrect voltage for mains supply system.
Replace PSU

PC is on but monitor shows no display and a sequence of beeps


emits from the PC

Check fitting of CPU, RAM, Video card, sound card etc. If


necessary, remove and refit these components
Check the motherboard manual and perform a BIOS reset
procedure
This may indicate a faulty motherboard

PC is on but monitor shows no display and one beep emits from the
PC

Check monitor is switched on at the wall socket


Check monitor power cable is connected correctly
Check that the monitor's signal cable is connected correctly to both
the PC and Monitor
Check that the monitor is switched on at its front panel
This may indicate a faulty video card

PC is on but there are no power and/or HDD lights on the PC case


front panel

Check correct connection of front panel connectors to the


motherboard (see motherboard manual)
This 'may' indicate a faulty Motherboard

PC is on but HDD does not spin up

Check power connector to HDD is properly connected


Check IDE ribbon cable is correctly connected to both Motherboard
and HDD
This may indicate a faulty Hard Drive

PC is on but CD-ROM shows no lights/will not eject tray

Check power connector to CD-ROM is properly connected


Check IDE ribbon cable is correctly connected to both Motherboard
and CD-ROM
This may indicate a faulty CD-ROM Drive

PC is on but the CPU fan/fans do not spin

Disconnect the power immediately to prevent damage to the CPU


from overheating
Check fan power cables are correctly connected to the relevant
power connector (in most cases, a motherboard FAN connector or
one of the PSU power connectors)
Disconnect the power and carefully spin the fan blades with a
finger. If there is any resistance to this movement, this may
indicate a faulty fan unit
On boot up, the monitor shows corrupted
display

Check seating of CPU, RAM, Video card,


sound card etc. If necessary, remove and
refit these components
Check the motherboard manual and
perform a BIOS reset procedure
This may indicate a faulty Motherboard

or Video card
On boot up, display shows incorrect CPU type/speed

Check the motherboard manual for the appropriate CPU jumper


settings (where applicable)
Check BIOS settings for CPU type (see Motherboard Manual)
Perform a BIOS reset procedure
Perform a BIOS update (with an updated BIOS, the Motherboard
may support your CPU)
This may indicate a faulty/old motherboard

On boot up, display shows incorrect RAM total

Check correct seating of Memory Modules in slots


In cases of two or more modules, this may indicate a faulty module
This may indicate a faulty/old motherboard

On boot up, display shows - FDD/Keyboard/Mouse not found (or


similar)

Check correct connection of device described, In the case of the


FDD, check its ribbon and power connections
Check that the BIOS is configured correctly for the device
described
This may indicate a fault with the described device or Motherboard

The monitor shows no picture

Is the power light on?


Are the cables plugged in?
Check brightness and contrast settings.
Swap the monitor with another one, reboot the machine and see if
it works. If the computer works the monitor has probably gone
bad. If it still fails to work, something in the CPU perhaps a video
card has gone bad.

Computer displays limited colors.

Check display options for the monitor usually under control panel
under the display icon. Select at least 256 colors for standard
display. If you had 16 color selected, this may be why your screen
displays limited colors. Some programs such as FastCat require
you to set display settings to 256 colors.

Signs of Video Display Troubles


If your screen is completely white or gray and you hear buzzing
noises, this could indicate video card troubles. Before you panic, make
sure all cables are secured from monitor to CPU. Try using another
power cord for the monitor to see if this may be the problem.
If screen appears distorted around the edges and the color does not
look right, you may have incorrect display adapters. Select Start,
Settings, and Control Panel. Double click on System Icon and select
Device Manager. You will see a listing of devices. Double click on
Display adapters to view the type. If there is a yellow exclamation point
next to device, there is a conflict. To view conflicts for a certain device,
click on the device, select properties, and select the general tab. There
should be a description of the device and why it is not working properly.
Printer Does Not Print.

Are all cables connected and is the printer turned on?


Is the printer online?
Is there paper in the tray?
Is the printer an Inkjet/Deskjet or a Laserjet?
If it's an inkjet, is the ink cartridge out of ink. Remove cartridge,
hold up to light or gently shake it to see if it is empty.

Things to Try...

Do you have correct print drivers installed? Find print drivers under
Device Manager.

Check to be sure you have correct print drivers installed. Double


click on System Icon and select Device Manager. You will see a
listing of devices. Double click on the Ports button to view the
type. If there is a yellow exclamation point next to device, there is a
conflict.

Self Check 3.2-2


Multiple Choices: Select the best answer of the given choices:
1. It is a software program that intentionally installed on the computer by
the user to monitor or spy on what the other users of the same computer
is doing.
A. Spyware and Viruses
B. Utility Software
C. Application Software
D. All of the above
2. A software program, macro or script that has been designed to infect,
destroy, modify or cause other problems with computer or software
program.
A. Virus
B. Utility Software
C. Application Software
D. All of the above
3. Which of the following is not the solution if the printer not responding.
A. Check if the printer is online
B. Check if there is paper in the tray
C. Check the brightness and contrast settings
D. All of the above
4. Why computer becomes slow?
A. You need more memory
B. Spyware and viruses
C. Corrupted registry
D. All of the above
5. Which of the following is the troubleshooting procedure when PC is on
but monitor shows no display and one beep emits from the PC.
A. Check monitor is switched on at the wall socket
B. Check monitor power cable is connected correctly
C. Check that the monitor's signal cable is connected correctly to
both the PC and Monitor
D. All of the above

Answer Key
1.
2.
3.
4.
5.

A
A
C
D
D

TASK SHEET 3.2-1


Title:

Identifying Common Faults and Errors of Computer


Performance Objective
: Given the necessary tools, materials and equipment
identify the common faults and errors of computer system.

Supplies, Tools & Equipment

System Unit
Monitor
Keyboard
Mouse
Printer

Steps/ Procedure:
when you detached the following:

1. Prepare the necessary tools, equipment and materials


2. Detached the following
Devices
- Keyboard
- Mouse
- Hard disk
- Floppy disk drive
- CD-Rom drive
- RAM chip
3. List the messages or errors it will prompt you.

Assessment Method:
Demonstration , Performance Criteria checklist

Port
PS/2
PS/2
IDE cable
IDE cable
IDE cable
Memory slot

PERFORMANCE CRITERIA CHECKLIST


CRITERIA

Did you
Observed safety precautions.

Inspected all the peripherals properly.

Strictly noted standard checking of different


peripherals.
Observed Proper boot-up and shutdown of the
computer.

INFORMATION SHEET 3.2-3

Yes

No

How to Configure a Peer Network in Windows


Learning Objective:
After reading this INFORMATION SHEET, YOU MUST be able to
Configure a Peer Network in Windows.
To create a peer network, you must have the following components:

A network interface or Local Area Network (LAN) adapter for each


computer. The same manufacturer and model of network card is
preferred.
Cabling that is supported by the network cards.
Windows drivers for the network cards.
A common network protocol.
A unique computer name for each computer.

To create a peer network, follow these steps for each computer connected to the network:
1. Shut down the computer and install the network card and appropriate
cabling for each computer.
NOTE: For information about how to configure your network
adapters and physically connect your computers, consult the
documentation included with your network adapters or contact the
manufacturer(s) of your network adapters.
2. Start Windows and install the network drivers. Windows may detect
your network card and install the drivers when you start the computer. If
the network card drivers are not included with Windows, follow the
manufacturer's instructions about how to install the network drivers.
.

3. Choose a client and a common protocol for each computer. To do this,


follow these steps:
a.

Click Start, point to Settings, click Control Panel, and then doubleclick Network.

b. Click Add, click Client, and then click Add.


c. In the Manufacturers box, click the appropriate manufacturer, click
the appropriate client in the Network Clients box, and then click

OK.
d. Click Add, click Protocol, and then click Add.
In the Manufacturers box, click the appropriate manufacturer, click
e. the appropriate protocol in the Network Protocol box, and then click
OK.
Follow the instructions to finish installing the network client and
protocol.
4. Configure a peer server. Each computer that is configured for File and
Printer Sharing can act as a server. To configure a computer for File and
Printer Sharing, use the following steps:
Click Start, point to Settings, click Control Panel, and then double. a. click Network.
b.
c.

Click File and Print Sharing, click one or both options to share files
and printers, click OK, and then click OK again.
Click Yes when you are prompted to restart your computer.

5. Give each computer a unique computer name. To do this, use the


following steps:
Click Start, point to Settings, click Control Panel, and then doublea.
click Network.
b.

On the Identification tab, type a unique name in the Computer


name box.
Click OK, and then click Yes when you are prompted to restart your
computer.

NOTE: The computer name must be unique for each


c. computer on the network and should be no more than 15 characters
in length. In small networks, the workgroup name should be the
same for each computer so that all computers are visible in the same
workgroup when browsing. You should not use spaces or the
following characters in computer and workgroup names:
/\*,."@

Windows XP Networking

As in previous versions of Windows, Windows XP provides a wizard


for network connection setup. Wizards break down a task into individual
steps and guide the user through the steps one at a time.
The Windows XP New Connection Wizard supports two basic
types of Internet connections, dialup and broadband.
To access the network connection setup wizard in Windows XP,
navigate through the Start menu to the Connect To and Show all
connections options as shown below.

The same feature is also accessible via the Network Connections icon in
Control Panel.

Choosing either of the above options causes a new window to appear on


the desktop as shown below. On the right, this window displays icons for any
pre-existing connections. The Create a new connection option on the left allows new

connections to be set up.


Types of Windows XP
Network Connection
Setup

Clicking the Create a new connection option from the Network


Connections dialog activates the wizard as shown below.

Clicking Next presents the user with three main choices for
Internet and private network setup as shown below.

The Connect to the Internet option supports several types of


Internet connection setup. This option allows the user to choose from a
list of ISPs, use a setup CD-ROM provided by their ISP, or set up a
connection manually.
Connect to the network at my workplace supports client-side set
up of both dialup remote access and VPN services.

The Set up an advanced connection option supports serial,


parallel and infrared port networking setups. This option also allows the
user to enable certain types of incoming network connections.
Setting up an Internet Connection
The Getting Ready page presents three choices as shown below:
The Choose from a list of Internet Service Providers option gives
instructions for setting up an account with an ISP, then making the
Internet connection through that new account.
The Set up my connection manually option sets up connections
for accounts that have already been opened with an ISP (username and
password are ready for use).
The Use the CD I got from an ISP option should be used when
possessing an installation CD-ROM from one of the service providers.

By default the first option Get online with MSN (Microsoft


Network) is selected. To set up a new connection to MSN, click Finish. To
set up a new connection to various other ISPs, change the radio button
selection to the second option and then click Finish.

MSN Internet Connection Setup


After choosing MSN and clicking Finish, the Windows XP network
connection wizard closes and a new window opens as shown below.

This window leads to the MSN Explorer Wizard. Answering Yes to


this question creates a key in the Windows Registry that allows access to
MSN email from the Windows XP Start Menu. Answering No to this
question skips that step. After answering either Yes or No, the MSN
wizard launches automatically.
The MSN wizard sets up an MSN account and dial-up Internet
connection but require a working phone line connected to a working
modem.
Other ISP Internet Connection Setup
After choosing an alternate ISP and clicking Finish, the Windows XP
network connection wizard closes and a new Windows Explorer window
opens as shown below.

The first shortcut launches the MSN window shown above. The
second shortcut launches a new Internet Connection Wizard. This
wizard dials a public phone number to obtain a list of ISP referrals from
Microsoft. Obviously, this wizard will provide a limited list of service
providers and not necessarily the best ones for each individual's needs.
These shortcuts, installed in C:\Program Files\Online Services,
can be accessed at any time from Windows Explorer. It is not necessary
to navigate through the Windows XP network connection wizard to
execute them.
This wizard assumes an account has been opened previously.
Manual connections require the username (account name) and password
from a working ISP service. Dial-up connections also require a telephone
number; broadband connections do not.
The next step presents three options for creating a manual
connection.
The Connect using a dial-up modem option works for phone line
Internet services (either traditional dial-up or ISDN).
The Connect using a broadband connection that requires a user
name and password option works for DSL or cable modem Internet
services that use PPPoE.
The Connect using a broadband connection that is always on
option works for true "always on" DSL or cable modem services (those
that do not require a username/password) as specified in their service
agreement.

Microsoft added this option for informational purposes only.


Service providers normally create their setup CDs to include all of the
necessary setup data for an operating system in a self-contained
package. Therefore, clicking Finish has no effect other than to exit the
wizard.

Self Check 3.2-3

True or False: Write T if the statement is True and F if the statement


is false.

____1.

The Windows XP New Connection Wizard supports two basic


types of Internet connections, dialup and broadband.

____2.

The Connect using a dial-up modem option works for phone line
Internet services
The Connect to the Internet option supports several types of
Internet connection setup.
To access the network connection setup wizard in Windows XP,
navigate through the run menu to the Connect To and Show all
connections options.
The Set up my connection manually option should be used when
possessing an installation CD-ROM from one of the service
providers.

____3.
____4.

____5.

Answer Key
3.
4.
5.
6.
7.

T
T
T
F
F

TASK SHEET 3.2-2


Title
Performance Objective

: Setting XP Network Connection


: Given the needed materials, set-up a
network connection on four computers.

Supplies, Tools & Equipment


- Network cables
- 4 Computer units
- 1 hub
- Network Card Driver

Steps/ Procedure:
1. Prepare the needed tools, supplies and materials
2. Connect Network Cables to Hub and computers
3. Start computers
4. Configure Computer Network
Assign workgroup
Assign I.P address
5. Check the connectivity of your network.
6. Perform file and printer sharing
Assessment Method:
Demonstration , Performance Criteria checklist

PERFORMANCE CRITERIA CHECKLIST

CRITERIA

Did you
Observed Safety Precautions.

Properly connected all the UTP cables to the computer


and hub.
Assigned correct workgroup to all computers

Assigned I.P. Address properly.

Connected Computers properly and seen in the


network.
Performed file and Printer sharing

Observed Proper boot-up and shutdown of the


computer.

Yes

No

INFORMATION SHEET 3.2-4


Accidental Event Checklist

Learning Objective:
After reading this INFORMATION SHEET, YOU MUST be able to use and
accomplish Accidental Event Checklist
Accident reports may contain the following details:
Name of person injured
Date and Time of accident
Type of Injury
First Aid given
Action taken to prevent further accidents.
With this kind of report, the trainer and the trainees could see what type
of accident mostly occur on their place that they could already prevent it from
coming.
Sample Accident Report
ACCIDENT, DANGEROUS OCCURRENCE AND INCIDENT REPORT
Name: _______________________________
Year & Section: ______________________

Date: ________________

A. Subject of Report
(Please tick the box)
Injury
Dangerous occurrence
Damage to equipment
Accidents/incidents with the potential to injure or cause damage
Health Condition
B. Place, Date, Time:
Exact location of event: ___________________________________

Time of event: ____________________________________________


Traner-in-charge at the time of event: ___________________
C. Nature of Injury:
___________________________________________________________
___________________________________________________________
___________________________________________________________
D. First Aid Treatment:
___________________________________________________________
___________________________________________________________
___________________________________________________________
Checked by: ____________________________

Self Check
1. Enumerate the component of Accident reports.

Answer Key
Accident reports may contain the following details:
Name of person injured
Date and Time of accident
Type of Injury
First Aid given
Action taken to prevent further accidents.
.

TASK SHEET 3.2-3


Title

: Accident Report

Performance Objective
: Base on the given template make an
Accident Report that you may encounter inside
the computer laboratory
Supplies, Tools & Equipment
:
Working PC
Printer
Bond paper
Ruler
Pencil/Eraser
Accident report template

Steps/ Procedure:
1. Prepare the necessary tools, supplies and materials
2. Use the given template to make an accident report that you
may encounter inside the computer laboratory
3. Let your trainer check your work

Assessment Method:
Demonstration , Performance Criteria checklist

PERFORMANCE CRITERIA CHECKLIST


CRITERIA

Did you
Observed Safety Precautions.

Filled up template properly

Checked subject of report accurately.

Entered Place, Date & time.

Stated the nature of injury

Applied first aid treatment.

Yes

No

LEARNING OUTCOME SUMMARY

LEARNING
OUTCOME #3

Inspect and test configured computer systems and


networks

CONTENTS:
a. Inspecting work instructions according to job requirements.
b. Planning and preparing of standard operating procedures

c. Occupational health and safety


d. Configuring system and networks
e. Procedures in using the tools and equipments
ASSESSMENT CRITERIA:
1. Configured computer systems and networks identified from the
Job/Service Order or instructions.
2. Planned and prepared job requirements.
3. Followed OHS policies and procedures of job requirements.
4. Checked computer systems and networks configuration with specified
requirements.
5. Checked necessary tools, equipment materials
CONDITION:
Trainees must be provided with the following:
1. WORKPLACE LOCATION
2. EQUIPMENT
3. Tools
Server
Peripherals
Desktop Computers
Policies and procedures:
Procedures and guidelines Safety precautions
Anti-static wrist wrap
Pliers
Philips screw driver
Wires and Cables
Appropriate Software
Computer Storage Media
EVALUATION METHOD:
1. Hands-on
2. Direct observation
3. Practical demonstration

Learning Experiences
Learning Outcome 3
Inspect and test configured computer systems and networks
Learning Activities
2. Read information sheet
3.3-1 How to Configure
a Peer Network in
Windows

Special Instructions
If you have some problem on the
content of the information sheet dont
hesitate to approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer

3.

4.

5.

6.

7.

self check provided in the module.


Answer self-check 3.3-1 Compare your answer to the answer
key 3.3-1. If you got 100% correct
answer in this self-check, you can now
perform Job Sheet 3.3-1. If not review
the information sheet and go over the
self-check again.
Perform Job Sheet 3.3-1 Compare your work to the Performance
Inspection Checklist Checklist. If you got 100% correct
answer in this task, you can now move
to the next information sheet. If not
review the information sheet and go
over the task again.
Read information sheet
If you have some problem on the
3.3-2 Writing an
content of the information sheet dont
Accomplishment Report hesitate to approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now
perform Operation Sheet provided in
the module.
Answer self-check 3.3-2 Compare your answer to the answer
key 3.3-2. If you got 100% correct
answer in this self-check, you can now
perform Task Sheet 3.3-1. If not review
the information sheet and go over the
self-check again.
Do Task Sheet 3.3-1
Compare your work to the Performance
Checklist. If you got 100% correct
Accomplishment Report answer in this task, you can now move
to the next information sheet. If not
review the information sheet and go
over the task again.

INFORMATION SHEET 3.3-1


SAMPLE EQUIPMENT INSPECTION CHECKLIST
Below is a sample Maintenance Inspection Checklist. You may note that
this checklist pertains to the same equipment with the Maintenance
Schedule (see sample). This checklist will confirm if the maintenance
activities have been performed in order to prolong the life of this
particular equipment. The Inspection items are stated in a question
form as these serve as the criteria or standards of maintenance.

SAMPLE INSPECTION CHECKLIST


INSPECTION CHECKLIST
Equipment Type
Property Code
Number
Location
YES
NO
N/A

: Desktop Computer
: P.C. #1
: P.C.#1
: Practical Work Area
INSPECTED ITEMS
1. Is the machine operate normally?
2. Are accessories checks for damage?
3. Are all device driver installed and
configured properly?
4. Are the display properties configured?
5. Is the sound functioning?
6. Is the pc connected to the server?
7. Is the printer installed is shared?
8. Can you add printer from the server?
9. Is their internet connection?
10.
Is registry problem fixed?
11.
Is internal parts cleaned?
12.
Is external parts cleaned?

Self Check 3.3-1


1. Enumerate the different component of Inspection Checklist

Answer Key
1.
2.
3.
4.
5.
6.

Title
Equipment Type
Property Code
Property Number
Location
Inspected Items

Title
Performance Objective

JOB SHEET 3.3-1


: INSPECTION CHECKLIST

Given a working personal computer you are going


to make an inspection of systems and network
configuration. Use the given template as your guide
for inspection.
Supplies, Tools & Equipment :
Working PC
Windows XP OS

Printer
Server
Inspection Checklist template
Hub/switch

Steps/ Procedure:
1. Used the given template and make inspection of your system and network
configuration
Assessment Method
Performance Criteria Checklist

PERFORMANCE CHECKLIST

Did you

Performance Criteria

1. Started the computer properly

Yes

No

2. Checked the configuration of computer system and network


3. Filled up the template properly
4. Followed safety procedures while performing inspection

INFORMATION SHEET 3.3-2


Writing an Accomplishment Report
Learning Objective:

After reading this INFORMATION SHEET, YOU MUST be able to write an


Accomplishment Report

Sample of an Accomplishment Report

ACCOMPLISHMENT REPORT
Name: ___________________________
Assigned Task
Working Properly
PC 1
PC 2
PC 3
Printer

Date:_________________
Not Working
Connected in a
Network

Self Check 3.3.2.


2.
3.

What is Accomplishment Report?


Give the component of accomplishment report.

Answer Key
1. Accomplishment Report is done when you have finished a certain job. This
report may be in narrative or tabular form.
2. The components of Accomplishment report are:
Name
Date
Assigned task
Working Properly
Not Working

TASK SHEET 3.3-1


Title
Performance Objective

Accomplishment Report
: Given the needed materials, supplies &
equipment, create an accomplishment report.
Supplies, Tools & Equipment
:
Working PC
Printer
Bond paper
Ruler
Pencil/Eraser
Power Supply
Diagnostic Plan template

Steps/ Procedure:
1. Prepare the necessary tools, supplies and materials
2. Using template, make an accomplishment report.
3. Let your trainer check your work.

Assessment Method:
Demonstration , Performance Criteria checklist

PERFORMANCE CRITERIA CHECKLIST


CRITERIA
Did you

1. Prepared tools, supplies and equipment.


2. Used the proper template
3. Filled up the template properly
4. Accomplished report accurately

Yes

No

INSTITUTIONAL EVALUATION
EVIDENCE PLAN
TRAINEES NAME
FACILATATORS NAME
QUALIFICATION

COMPUTER HARDWARE SERVICING NC II

PROJECT-BASED
ASSESSMENT
UNIT OF COMPETENCY
COVERED

CONFIGURE COMPUTER SYSTEMS & NETWORKS

The evidence must show that the candidate


1. Configured computer systems and networks identified from the
Job/Service Order or instructions.
2. Planned and prepared job requirements.
3. Followed OHS policies and procedures of job requirements.
4. Checked computer systems and networks configuration with specified
requirements.
5. Checked necessary tools, equipment materials
6. Appropriate Personal Protective Equipment are used and OHS policies
and procedures followed

X
X
X
X
X
X

Interview

Witten Test

Ways in which evidence will be collected:


[tick the column]

Demonstration

CONFIGURING COMPUTER SYSTEMS &


NETWORKS

7. Normal function of systems and networks checked in accordance with


manufacturers instructions
8. Fault or problem in the systems and networks diagnosed in line with the
standard operating procedures.
9. Computer systems and networks configured in line with the standard
operating procedures.
10. Final inspections are undertaken to ensure that the configuration done
on the systems and networks conforms with the manufactures
instruction/manual
11.Computer systems and networks are checked to ensure safe operation.
12. Report is prepared and completed according to company requirements.

X
X
X
X
X
X

NOTE: *Critical aspects of competency

DEMONSTRATION WITH QUESTIONING CHECKLIST


TRAINEES NAME
TRAINERS NAME
QUALIFICATION
UNIT OF COMPETENCY
COVERED

COMPUTER HARDWARE SERVICING NC II


1. Diagnose and Troubleshoot Computer
Systems and Networks

DATE OF EVALUATION
TIME OF EVALUATION
INSTRUCTIONS FOR DEMONSTRATION
Given the necessary materials, tools and equipment, the trainee must be able to perform
the following within four (4) hours
Install Computer Systems and Networks
Materials & Equipment
Observation:
1.
2.
3.
4.
5.
6.
7.
8.
9.

/ to show if evidence is
demonstrated
Yes
No N/A
Configured computer systems and networks identified
from the Job/Service Order or instructions.
Planned and prepared job requirements.
Followed OHS policies and procedures of job
requirements.
Checked computer systems and networks configuration
with specified requirements.
Checked necessary tools, equipment materials
Appropriate Personal Protective Equipment are used and
OHS policies and procedures followed
Normal function of systems and networks checked in
accordance with manufacturers instructions
Fault or problem in the systems and networks diagnosed
in line with the standard operating procedures.
Computer systems and networks configured in line with
the standard operating procedures.

10. Final inspections are undertaken to ensure that the


configuration done on the systems and networks
conforms with the manufactures instruction/manual
11. Computer systems and networks are checked to ensure
safe operation.
12. Report is prepared and completed according to company
requirements.

QUALIFICATION: COMPUTER HARDWARE SERVICING NC II


UNIT OF COMPETENCY: CONFIGURE COMPUTER SYSTEMS AND NETWORK
SPECIFIC INSTRUCTIONS: ( For the candidate)
1. Given a working personal computer you are going to network using
hub and then Change the computer name and workgroup, assign
static IP address add printer and perform printer sharing.
Duration: 1 hour
Accomplish the following before the allotted time.

COMPETENCY EVALUATION RESULT SUMMARY


TRAINEES NAME
FACILITATORS NAME
QUALIFICATION
COMPUTER HARDWARE SERVICING NC II
DATE OF EVALUATION
TIME OF EVALUATION
The Performance of the Trainee in the following
Satisfactory
Not
assessment methods
[ Please Tick appropriate box]
Satisfactory
A. Demonstration
1. Configure Computer Systems and network.
Did the trainees overall performance meet the
required evidences/standards?
Recommendation
For re-evaluation ________________________________
Qualified to take the Next Competency
General comments [Strengths/Improvement Needed]

Trainees Signature

Date:

Facilitators Signature:

Date:

You might also like