Aspire xc600 PDF
Aspire xc600 PDF
Aspire xc600 PDF
SG V1.00
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on this service guide.
Date
Version
08-17-2012
First Draft
08-22-2012
V1.00
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Chapter
Updates
Copyright
Copyright 2012 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
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Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
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Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES
NOTE
WARNING
Alerts you to any physical risk or system damage that might result from doing
or not doing specific actions.
CAUTION
IMPORTANT
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FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the
list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
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Table of Contents
Features and Specifications............................................................................... 1
System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
I/O Ports and LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
System Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Front View
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
System Utilities.................................................................................................... 7
CMOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Accessing the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Navigating through the Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Advanced menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Power menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Authentication menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Boot Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Exit menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
System Disassembly......................................................................................... 25
Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Pre-disassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Disassembly Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Removing the Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Removing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Removing the Heatsink Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Removing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Removing the HDD-ODD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Removing the Expansion Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Removing the Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Removing the Power Supply Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Removing the Front I/O and Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . .38
Removing the Power Switch/LED module . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Reassembly Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Reinstalling the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Reinstalling the Power Switch/LED module . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Reinstalling the Front I/O and Card Reader Board . . . . . . . . . . . . . . . . . . . . . . .44
Reinstalling the Power Supply Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Reinstalling the Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Reinstalling the Expansion Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Reinstalling the HDD-ODD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Reinstalling the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Reinstalling the Heatsink Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Reinstalling the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Reinstalling the Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
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Table of Contents
Troubleshooting ................................................................................................ 57
Hardware Diagnostic Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
POST Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Configuring the ME Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Clearing CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
BIOS Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Updating the BIOS in DOS Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Updating the BIOS in Windows Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
System Architecture.......................................................................................... 81
Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Mainboard Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Jumper Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Technical Specifications................................................................................... 91
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Chapter 1
The items listed in this section are for reference only. The exact configuration of your PC depends
on the model purchased. Refer to the FRU list chapter on page 85 for a detailed list of models
supported by each hardware component.
System Features
Component
Description
Processor
Chipset
Memory
Expansion options
One PCI Express x16 slot (reserved for GPU card installation)
One PCI Express x1 slot
Two SATA 3.0 Gb/s connectors
Connectivity
Component
Description
Card reader
Power supply
100~127/200~240 Vac, 220 W non-power factor correction (nonPFC) power supply unit
200~240 Vac, 220 W power factor correction (PFC) power supply unit
Antivirus software
System BIOS
Power management
Audio
Item
Description
Audio codec
Audio jacks
Description
I/O ports
Front panel
USB ports (two)
Headphone jack
Microphone jack
Multi-in-1 card reader slots
Rear panel
PS/2 keyboard port
PS/2 mouse port port
External display (VGA) port
HDMI port
USB 2.0 ports (four)
USB 3.0 ports (two)
Ethernet jack (RJ45)
Microphone, line-out, and line-in jacks
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Component
Description
Power LED
Power button
Physical Specifications
Aspect
Description
Chassis dimension (W D H)
System weight
5.808 Kg.
microATX (ATX)
Mainboard dimensions (W H)
200mm*244mm , 4 Layers
Environmental Requirements
Aspect
Description
Operating temperature
5 to 35 C (41 to 95 F)
Operating humidity
System Tour
The pictures and tables in this section illustrate the physical outlook of the computer.
Front View
No.
Component
Multi-in-1 optional card reader supporting Memory Stick (MS), xD-Picture Card (xD),
Secure Digital (SD), MultiMediaCard (MMC), Reduced-Size MultiMediaCard (RSMMC), CompactFlash (CF) Types I and II, and Memory Stick PRO (MS PRO)
Headphone jack
Microphone-in jack
Power button/indicator
Acer logo
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Rear Panel
No.
Component
Microphone jack
HDMI port
Power connector
Kensington lock
10
11
LAN connector
12
Line-in jack
13
Line-out jack
14
HDMI port
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Chapter 2
System Utilities
CMOS Setup Utility
CMOS Setup Utility is a hardware configuration program built into the system ROM. Since most systems are
already properly configured and optimized, there is normally no need to run this utility.
You will need to run this utility under the following conditions:
When a configuration error is detected by the system and you are prompted ("Run Setup" message) to
make changes to the BIOS settings.
The Setup Utility loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM.
This memory area is not part of the system RAM, which allows configuration data to be retained when power is
turned off. The values take effect when the system is booted. POST uses these values to configure the
hardware. If the values and the actual hardware do not agree, POST generates an error message. You must
run this utility to change the hardware settings from the default or current configuration.
IMPORTANT
NOTE
If you repeatedly receive Run Setup messages, the RTC battery located on the mainboard
(BT1) may be defective. In this case, the system cannot retain configuration values in CMOS.
Replace the RTC battery with a new one.
For ease of reading, CMOS Setup Utility will be simply referred to as Setup or Setup Utility in this
Service Guide.
If the computer is already turned on, save your data and close all open applications, then restart the computer.
2.
If you fail to press Delete before POST is completed, you will need to restart the computer.
Use the Left/Right/Up/Down arrow keys to move between the menu screens, then press Enter to view that
menu tab.
Some options lead to pop-up dialog boxes that prompt you to verify that you wish to execute that option. Other
options lead to dialog boxes that prompt you for information.
Some options (marked with a ) lead to submenus that enable you to change the values for the option. Use
the Up/Down/Left/Right arrow keys to scroll through the items in the submenu
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Function
Left/Right arrow
keys
Move the cursor to the menu screen you want. The currently selected screen will be
highlighted and the items it contain will be shown.
Up/Down arrow
keys
Move the cursor to the item you want. The currently selected field will be highlighted.
Enter
+ / - / space bar
To select a value for the currently selected field (only if it is user-configurable). Press
these keys repeatedly to display all possible entries. A parameter that is enclosed in
square brackets [ ] is user-configurable. Black font parameters are not userconfigurable for one of the following reasons:
The field value is auto-configured or auto-detected.
The field value is informational only.
The field is password-protected.
F1
To bring up the General Help window. The General Help window describes other Setup
navigation keys that are not displayed on the legend bar.
F7
F8
F9
F10
Esc
Advanced
Power
Authentication
Security
Boot Options
Exit
The screenshots used in this section are for illustration only. The values displayed may not be
the same as those in your computer.
In the descriptive tables following each of the menu screen illustrations, settings in boldface are
the default and suggested settings.
Main menu
Field
Description
System BIOS
Version
Build Date
Processor
<model>
Core Frequency
Count
Memory
Size
Product Name
System Date
System Time
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Advanced menu
Field
Description
Miscellaneous
Access this submenu to view the properties of installed SATA devices and
configure miscellaneous system settings.
Advanced Chipset
Configuration
Integrated Peripherals
Access this submenu to enable or disable operation modes for the onboard
I/O controllers.
PC Health Status
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Miscellaneous submenu
Field
Description
Your computer supports three SATA channels, each channel allows one SATA device to
be installed. Press Enter to display the individual configuration screen of installed SATA
drive(s).
Spread Spectrum
Processor
Multiplier
Bootup NumLock
If you set this item to On, the keyboard Num Lock key will be active
when the computer boots up.
On
Off
USB Beep
Message
Select whether to allow the BIOS to emit error beeps or display error
messages during USB device enumeration.
Enabled
Disabled
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Value
Enabled
Disabled
Field
Description
Value
Intel EIST
Enabled
Disabled
Select whether to enable the Intel Turbo Boost Technology. The Intel
Turbo Boost technology automatically allows processor cores to run
faster than the base operating frequency if theyre operating below
power, current, and temperature specification limits.
Enabled
Disabled
Intel AES-NI
Select whether to enable the Intel AES-NI Technology. The Intel AES-NI
technology delivers faster, more affordable data protection and greater
security.
Enabled
Disabled
Intel XD Bit
Enabled
Disabled
Intel VT
Enabled
Disabled
Primary Video
Auto
PCIE
Onboard
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Field
Description
Value
Enabled
Disabled
AHCI
Native IDE
RAID
Enabled
Disabled
Enabled
Disabled
Auto
Floppy
Hard Disk
Onboard Graphics
Controller
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
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Field
Description
These items lets you monitor the parameters for critical voltages,
temperatures and fan speeds.
Smart Fan
Value
Enabled
Disabled
15
Field
Description
Value
When enabled, this will help you monitor various CPU fan
parameters.
Enabled
Disabled
Enabled
Disabled
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Power menu
Field
Description
Value
S3 (STR)
Enabled
Disabled
Enables or disables the system to wake up from a powersaving mode when an RTC alarm occurs.
Enabled
Disabled
Power On by PCIE
Devices
Enables or disables the system to wake up from a powersaving mode when an installed PCIe LAN card received an
incoming call.
Enabled
Disabled
Power On by Onboard
LAN
Enables or disables the system to wake up from a powersaving mode when an onboard LAN card received an
incoming call.
Enabled
Disabled
Enables or disables the system to wake up from a powersaving mode when a PS/2 keyboard or mouse is used.
Enabled
Disabled
Enables or disables the system to wake up from a powersaving mode when a USB keyboard or mouse is used.
Enabled
Disabled
Restore On AC Power
Loss
Last State
Off
On
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Authentication menu
Field
Description
Value
Setup
User
Enabled
Disabled
Secure Boot
Enabled
Disabled
Standard
Custom
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Security menu
Field
Description
Value
Supervisor Password
Installed
Not Installed
User Password
Change Supervisor
Password
Press Enter to change the user password. Note that this field:
is only accessible when a supervisor password is set;
is cleared when the supervisor password is cleared.
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The maximum length of password contains 8 alphanumeric characters. The following keys are valid:
A-Z, a-z (case-insensitive)
0-9
` - + [ ] \ ; ' , . /,
Special keypad characters: 0-9 / * - +
When you are prompted to enter a password, you have three tries before the system halts. Do not forget
your password. If you forget your password, you may have to return your computer to your dealer to reset
it.
You need to set a supervisor password first before setting the user password.
Select Change Supervisor Password or Change User Password, then press Enter.
IMPORTANT
3.
Be very careful when typing your password because the characters do not appear on the
screen. Only shaded blocks representing each typed character are visible.
Retype the password to verify the first entry, then press Enter.
Press Enter.
5.
Press F10 to save the password and close the Setup Utility.
Select Change Supervisor Password or Change User Password, then press Enter.
3.
4.
Retype the new password to verify the first entry, then press Enter.
Press Enter.
6.
Press F10 to save the password and close the Setup Utility.
When the supervisor password is removed, the user password will also be remove.
Select Change Supervisor Password or Change User Password, then press Enter.
3.
Press Enter twice without entering anything in the new and confirm password fields.
Press Enter.
5.
Press F10 to save the changes you made and close the Setup Utility.
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Field
Description
Value
Launch CSM
Never
Always
Displays the device assigned to the specified boot sequence. The Setup Utility
attempts to boot the operating system in this order. By default, the computer
searches for boot devices in the following order:
Hard disk
Optical drive (CD/DVD)
Removable device
Network boot (LAN)
Press Enter to set the boot priority for the hard drive.
Press Enter to set the boot priority for the optical drive.
Removable Device
Priority
Press Enter to set the boot priority for a removable USB drive.
Quiet Boot
When enabled, BIOS will show a full screen logo when booting; if
disabled, BIOS will show the diagnostic POST screen when
booting.
Enabled
Disabled
Fast Boot
Enabled
Disabled
Halt On
Determines whether the system will stop for an error during the
POST. Options include:
All, but Keyboard If a keyboard error is detected, BIOS will
pause the system.
All Errors - Any error detected will pause the system.
No Errors BIOS will ignore any errors detected during POST
All, But
Keyboard
All Errors
No Errors
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Exit menu
Field
Description
Save changes made and close the Setup utility. Keyboard shortcut: F10
Discard Changes
and Exit Setup
Discard changes made and close the Setup utility. Keyboard shortcut: Esc
Save Changes
Discard Changes
Discard all changes made to the Setup utility and load the previous configuration
settings.
Load Default
Settings
Load the factory default settings for all Setup parameters. Keyboard shortcut: F9
Save the current configuration settings as user default values. Keyboard shortcut: F8
Load the user default settings for all Setup parameters. Keyboard shortcut: F7
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Chapter 3
System Disassembly
This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance
and troubleshooting.
Disassembly Requirements
To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Philips screwdriver
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Pre-disassembly Procedure
Before proceeding with the disassembly procedure, perform the steps listed below:
1.
Turn off the system and all the peripherals connected to it.
2.
3.
4.
5.
25
Disassembly Procedures
Removing the Side Panel
1.
2.
Remove the two screws that secure the side panel to the chassis.
3.
Slide the side panel toward the back of the chassis until the tabs on the side panel disengage with the
slots on the chassis.
4.
Detach the side panel from the unit and put it aside for reinstallation later.
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Release the front bezel retention tabs from the chassis interior.
2.
27
2.
Loosen the four screws that secure the heatsink fan assembly to the mainboard.
3.
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Press the load lever and move it to the right to release the load lever from the retention tab (1), then pull
the load leaver to the fully open, upright position (2).
2.
3.
29
Remove the two screws that secure the HDD-ODD bracket to the chassis.
2.
3.
Disconnect the data and power cables from the rear of the optical drive.
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4.
Disconnect the other end of the data cable from the mainboard.
5.
Disconnect the data and power cables from the rear of the hard disk drive.
6.
Disconnect the other end of the data cable from the mainboard (1) and lift the metal tabs (2) to remove the
data cable.
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7.
Remove the two screws that secure the optical drive to the ODD bracket.
8.
9.
Remove the four screws that secure the hard disk drive to the HDD bracket.
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Remove the screw that secures the expansion board bracket to the chassis.
2.
Push to open the expansion slot lock (1) in the direction indicated until the expansion board pops out of its
socket (2).
3.
Gently move the expansion board slightly to the left and remove it from the slot.
Note: Circuit board >10 cm2 has been highlighted with the yellow rectangle as shown
above. Please follow local regulations for disposal of detached circuit boards.
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Press outward the holding clips (1) on both sides of the DIMM slot to release the DIMM.
2.
Gently pull the DIMM upward (2) to remove it from the chassis.
Note: Circuit board >10 cm2 has been highlighted with the yellow rectangle as shown
above. Please follow local regulations for disposal of detached circuit boards.
3.
35
Press the latching clips (1) then disconnect the 4-pin and 24-pin ATX power supply cables from the
mainboard (2).
2.
Remove the screw that secures the power supply module to the chassis.
3.
Remove the three screws that secure the power supply module to the chassis.
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4.
5.
Tilt the edge of the power supply module slightly upward and lift it out of the chassis.
37
Disconnect the front I/O board and card reader board cables from their mainboard connectors.
2.
3.
Pull the bracket with the cables out of the chassis, as shown.
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Disconnect the power switch and LED cable from the mainboard (1) then detach the Power Switch & LED
module from the chassis (2).
39
Remove the six screws that secure the mainboard to the chassis.
2.
Note: Circuit board >10 cm2 has been highlighted with the yellow rectangle as shown
above. Please follow local regulations for disposal of detached circuit boards.
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3.
Note: The RTC battery has been highlighted with the yellow circle as shown above.
Please follow local regulations for disposal of used batteries.
41
Reassembly Procedures
Reinstalling the Mainboard
1.
Slide the RTC battery into its socket in the mainboard until it latch into place.
2.
Slide the mainboard into the chassis, with the I/O ports of the mainboard extruding from their port holes,
then lower the mainboard in place.
3.
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Insert the Power Switch & LED module into its socket in the chassis (1) connect the power switch and
LED cable to the mainboard (2) .
43
Insert the cables and place the the front I/O and card reader in its socket.
2.
3.
Connect the front I/O board and card reader board cables to their mainboard connectors.
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Slide the power supply module into its place int the chassis at a slightly tilted angle.
2.
Push the power supply module toward the back of the chassis until all the screw holes align.
3.
Secure the power supply module to the chassis using three screws.
45
4.
Secure the power supply module to the chassis using one screw.
5.
Connect the 4-pin and 24-pin ATX power supply cables to the mainboard.
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Insert the memory module into the DIMM slot then press it down until it latch into place.
2.
47
Position the expansion board over the PCIe x16 slot and move it slightly to the right, making sure the card
guide is aligned with the slot guide on the chassis.
2.
Gently push the expansion board downward until the expansion slot lock latch into place.
3.
Secure the expansion card bracket to the chassis using one screw.
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2.
Secure the hard disk drive to the HDD bracket using four screws.
3.
49
4.
Secure the optical drive to the ODD bracket using two screws.
5.
Secure the data cable to the metal tabs (1) and connect the data cable to the mainboard (2).
6.
Connect the data and power cables to the rear of the hard disk drive.
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7.
8.
Connect the data and power cables to the rear of the optical drive.
9.
51
10. Secure the HDD-ODD bracket to the chassis using two screws.
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Place the processor into the socket. Make sure the gold arrow on the corner of the processor is aligned
with the beveled corner of the socket. The processor will easily fit into the socket if it is poroperly oriented.
2.
3.
Push the load lever downward (1), then slide the load lever to the left until it latches into the retention tab (2).
53
2.
Tighten the four screws to secure the heatsink fan assembly to the mainboard.
3.
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Insert the tabs on the front bezel into the notches (1) on the left side of the chassis and attach the front
bezel (2) in the direction indicated.
2.
Push the front bezel until the retention tabs latch into place and are securely fastened to the chassis
interior.
55
Slide the side panel toward the front of the chassis until the tabs on the side panel engage with the slots
on the chassis.
2.
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Chapter 4
Troubleshooting
This chapter lists the POST error indicators and BIOS beep codes, as well general troubleshooting
instructions.
Obtain as much detail as possible about the symptoms of the system failure.
2.
Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the
same operation.
3.
Refer to Power System Check procedure on the next section and the Beep Codes section on page 72
to determine which corrective action to take.
The diagnostic tests described in this chapter are only intended to test Acer products.
Non-Acer products, prototype cards, or modified options can give false errors and invalid
system responses.
Check if the power cable is properly connected to the AC power jack and a functional AC power source.
Check if the voltage selector switch is set to the correct voltage setting.
Inspect the power and LED indicators on the front panel. Go to Front View section on page 4 for the
location and description of the LED behaviour.
2.
3.
Make sure that the ventilation slots on the rear panel are not blocked.
Make sure that there is no point of contact in the system that can cause a power short.
If the cause of the failure is still can not be determined, perform the System Internal Inspection procedure
described on the next page.
57
2.
3.
Unplug the network cable and all connected peripheral devices from the computer.
4.
5.
6.
7.
8.
If the cause of the failure is still can not be determined, review the POST messages and BIOS checkpoints
during the system startup.
Checkpoints
A checkpoint is either a byte or word value output to I/O port 80h. The BIOS outputs checkpoints during
bootblock and Power-On Self Test (POST) to indicate the task the system is currently executing. Checkpoints
are very useful in aiding software developers or technicians in debugging problems that occur during the
pre-boot process.
Please note that checkpoints may differ between different platforms based on system
configuration. Checkpoints may change due to vendor requirements, system chipset or option
ROMs from add-in PCI devices.
Description
Before D1
Early chipset initialization is done. Early super I/O initialization is done including RTC and
keyboard controller. NMI is disabled.
D1
Perform keyboard controller BAT test. Check if waking up from power management
suspend state. Save power-on CPUID value in scratch CMOS.
D0
Go to flat mode with 4GB limit and GA20 enabled. Verify the bootblock checksum.
D2
Disable CACHE before memory detection. Execute full memory sizing module. Verify that
flat mode is enabled.
D3
If memory sizing module not executed, start memory refresh and do memory sizing in
bootblock code. Do additional chipset initialization. Re-enable CACHE. Verify that flat
mode is enabled.
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Checkpoint
Description
D4
Test base 512 KB memory. Adjust policies and cache first 8 MB. Set stack.
D5
Bootblock code is copied from ROM to lower system memory and control is given to it.
BIOS now executes out of RAM.
D6
Both key sequence and OEM specific method is checked to determine if BIOS recovery is
forced. Main BIOS checksum is tested. If BIOS recovery is necessary, control flows to
checkpoint E0. See the Boot Block Recovery Code Checkpoints section for more
information.
D7
Restore CPUID value back into register. The Bootblock Runtime interface module is
moved to system memory and control is given to it. Determine whether to execute serial
flash.
D8
D9
Store the Uncompressed pointer for future use in PMM. Copying Main BIOS into memory.
Leaves all RAM below 1 MB Read-Write including E000 and F000 shadow areas but
closing SMRAM.
DA
Restore CPUID value back into register. Give control to BIOS POST
(ExecutePOSTKernel). See the POST Code Checkpoints section for more information.
Description
E0
Initialize the floppy controller in the super I/O. Some interrupt vectors are initialized. DMA
controller is initialized. 8259 interrupt controller is initialized. L1 cache is enabled.
E9
EA
Enable ATAPI hardware. Attempt to read from ARMD and ATAPI CDROM.
EB
EF
E9 or EA
F0
F1
F2
Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file.
F3
F5
Disable L1 cache.
FA
Check the validity of the recovery file configuration to the current configuration of the flash
part.
FB
Make flash write enabled through chipset and OEM specific method. Detect proper flash
part. Verify that the found flash part size equals the recovery file size.
F4
The recovery file size does not equal the found flash part size.
FC
FD
FF
The flash has been updated successfully. Make flash write disabled. Disable ATAPI
hardware. Restore CPUID value back into register. Give control to F000 ROM at
F000:FFF0h.
59
Description
03
Disable NMI, Parity, video for EGA, and DMA controllers. Initialize BIOS, POST, Runtime
data area. Also initialize BIOS modules on POST entry and GPNV area. Initialized CMOS
as mentioned in the Kernel Variable "wCMOSFlags."
04
Check CMOS diagnostic byte to determine if battery power is OK and CMOS checksum is
OK. Verify CMOS checksum manually by reading storage area.
If the CMOS checksum is bad, update CMOS with power-on default values and clear
passwords. Initialize status register A.
Initializes data variables that are based on CMOS setup questions.
Initializes both the 8259 compatible PICs in the system
05
Initializes the interrupt controlling hardware (generally PIC) and interrupt vector table.
06
Do R/W test to CH-2 count reg. Initialize CH-0 as system timer.Install the POSTINT1Ch
handler. Enable IRQ-0 in PIC for system timer interrupt. Traps INT1Ch vector to
"POSTINT1ChHandlerBlock."
08
Initializes the CPU. The BAT test is being done on KBC. Program the keyboard controller
command byte is being done after Auto detection of KB/MS using AMI KB-5.
0A
0B
0C
0E
Testing and initialization of different Input Devices. Also, update the Kernel Variables.
Traps the INT09h vector, so that the POST INT09h handler gets control for IRQ1.
Uncompress all available language, BIOS logo, and Silent logo modules.
13
24
Uncompress and initialize any platform specific BIOS modules. GPNV is initialized at this
checkpoint.
30
2A
2C
Initializes different devices. Detects and initializes the video adapter installed in the
system that have optional ROMs.
2E
31
Allocate memory for ADM module and uncompress it. Give control to ADM module for
initialization. Initialize language and font modules for ADM. Activate ADM module.
33
Initializes the silent boot module. Set the window for displaying text information.
37
Displaying sign-on message, CPU information, setup key message, and any OEM
specific information.
38
Initializes different devices through DIM. See DIM Code Checkpoints section for more
information. USB controllers are initialized at this point.
39
3A
3B
Test for total memory installed in the system. Also, Check for DEL or ESC keys to limit
memory test. Display total memory in the system.
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Checkpoint
Description
3C
40
Detect different devices (Parallel ports, serial ports, and coprocessor in CPU, ... etc.)
successfully installed in the system and update the BDA, EBDAetc.
50
Programming the memory hole or any kind of implementation that needs an adjustment in
system RAM size if needed.
52
Updates CMOS memory size from memory found in memory test. Allocates memory for
Extended BIOS Data Area from base memory. Programming the memory hole or any kind
of implementation that needs an adjustment in system RAM size if needed.
60
75
78
7A
7C
84
85
Display errors to the user and gets the user response for error.
87
8C
8E
90
A0
A1
A2
Takes care of runtime image preparation for different BIOS modules. Fill the free area in
F000h segment with 0FFh. Initializes the Microsoft IRQ Routing Table. Prepares the
runtime language module. Disables the system configuration display if needed.
A4
A7
Displays the system configuration screen if enabled. Initialize the CPUs before boot,
which includes the programming of the MTRRs.
A8
A9
AA
Uninstall POST INT1Ch vector and INT09h vector. Deinitializes the ADM module.
AB
AC
B1
00
61
Description
2A
Initialize different buses and perform the following functions: Reset, Detect, and Disable
(function 0); Static Device Initialization (function 1); Boot Output Device Initialization
(function 2). Function 0 disables all device nodes, PCI devices, and PnP ISA cards. It also
assigns PCI bus numbers. Function 1 initializes all static devices that include manual
configured onboard peripherals, memory and I/O decode windows in PCI-PCI bridges,
and noncompliant PCI devices. Static resources are also reserved. Function 2 searches
for and initializes any PnP, PCI, or AGP video devices.
38
Initialize different buses and perform the following functions: Boot Input Device
Initialization (function 3); IPL Device Initialization (function 4); General Device Initialization
(function 5). Function 3 searches for and configures PCI input devices and detects if
system has standard keyboard controller. Function 4 searches for and configures all PnP
and PCI boot devices. Function 5 configures all onboard peripherals that are set to an
automatic configuration and configures all remaining PnP and PCI devices.
If your system fails after you make changes in the Setup menus, reboot the computer, enter
Setup again and load Setup defaults to correct the error.
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Memory
Message
Description
Gate20 Error
The BIOS is unable to properly control the mainboards Gate A20 function, which
controls access of memory over 1 MB. This may indicate a problem with the
mainboard.
This message will only occur on systems using ECC enabled memory modules.
ECC memory has the ability to correct single-bit errors that may occur from faulty
memory modules.
A multiple bit corruption of memory has occurred, and the ECC memory algorithm
cannot correct it. This may indicate a defective memory module.
Parity Error
Fatal Memory Parity Error. System halts after displaying this message.
This message is displayed by the AMIBIOS8 when the RAM read/write test fails.
CMOS Memory Size The base memory (memory below 1MB) size that is reported in the CMOS (offset
15h) mismatches with the actual size detected. This condition may occur when the
Wrong
hole is set at 512K base memory or when CMOS is corrupted.
Boot
Message
Description
Boot Failure...
This is a generic message indicating the BIOS could not boot from a particular
device. This message is usually followed by other information concerning the
device.
A diskette was found in the drive, but it is not configured as a bootable diskette.
The BIOS was unable to access the drive because it indicated it was not ready for
data transfer. This is often reported by drives when no media is present.
A: Drive Error
The BIOS attempted to configure the A: drive during POST, but was unable to
properly configure the device. This may be due to a bad cable or faulty diskette
drive.
B: Drive Error
The BIOS attempted to configure the B: drive during POST, but was unable to
properly configure the device. This may be due to a bad cable or faulty diskette
drive.
Insert BOOT diskette The BIOS attempted to boot from the A: drive, but could not find a proper boot
in A:
diskette.
Reboot and Select proper Boot device or Insert Boot Media in selected Boot device
BIOS could not find a bootable device in the system and/or removable media drive
does not contain media.
Reboot and select
proper boot device or
Insert boot media in
selected boot device
BIOS could not find a bootable device in the system and/or removable
media drive does not contain media.
NO ROM BASIC
This message occurs on some systems when no bootable device can be detected.
63
Storage Device
Message
Description
Primary Master Hard The IDE/ATAPI device configured as Primary Master could not be properly
initialized by the BIOS. This message is typically displayed when the BIOS is trying
Disk Error
to detect and configure IDE/ATAPI devices in POST.
Primary Slave Hard The IDE/ATAPI device configured as Primary Slave could not be properly initialized
by the BIOS. This message is typically displayed when the BIOS is trying to detect
Disk Error
and configure IDE/ATAPI devices in POST.
Secondary
Master The IDE/ATAPI device configured as Secondary Master could not be properly
initialized by the BIOS. This message is typically displayed when the BIOS is trying
Hard Disk Error
to detect and configure IDE/ATAPI devices in POST.
Secondary
Slave
Hard Disk Error
The IDE/ATAPI device configured as Master in the 3rd IDE controller could not be
properly initialized by the BIOS. This message is typically displayed when the BIOS
is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Slave in the 3rd IDE controller could not be
properly initialized by the BIOS. This message is typically displayed when the BIOS
is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Master in the 4th IDE controller could not be
properly initialized by the BIOS. This message is typically displayed when the BIOS
is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Slave in the 4th IDE controller could not be
properly initialized by the BIOS. This message is typically displayed when the BIOS
is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Master in the 5th IDE controller could not be
properly initialized by the BIOS. This message is typically displayed when the BIOS
is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Slave in the 5th IDE controller could not be
properly initialized by the BIOS. This message is typically displayed when the BIOS
is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Master in the 6th IDE controller could not be
properly initialized by the BIOS. This message is typically displayed when the BIOS
is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Slave in the 6th IDE controller could not be
properly initialized by the BIOS. This message is typically displayed when the BIOS
is trying to detect and configure IDE/ATAPI devices in POST.
Primary Slave Drive - The IDE/ATAPI device configured as Primary Slave failed an ATAPI compatibility
test. This message is typically displayed when the BIOS is trying to detect and
ATAPI Incompatible
configure IDE/ATAPI devices in POST.
Secondary
Master The IDE/ATAPI device configured as Secondary Master failed an ATAPI
Drive
ATAPI compatibility test. This message is typically displayed when the BIOS is trying to
Incompatible
detect and configure IDE/ATAPI devices in POST.
Slave
ATAPI
The IDE/ATAPI device configured as Master in the 3rd IDE controller failed an
ATAPI compatibility test. This message is typically displayed when the BIOS is
trying to detect and configure IDE/ATAPI devices in POST.
Secondary
Drive
Incompatible
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Message
Description
The IDE/ATAPI device configured as Slave in the 3rd IDE controller failed an ATAPI
compatibility test. This message is typically displayed when the BIOS is trying to
detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Master in the 4th IDE controller failed an
ATAPI compatibility test. This message is typically displayed when the BIOS is
trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Slave in the 4th IDE controller failed an ATAPI
compatibility test. This message is typically displayed when the BIOS is trying to
detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Master in the 5th IDE controller failed an
ATAPI compatibility test. This message is typically displayed when the BIOS is
trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Slave in the 5th IDE controller failed an ATAPI
compatibility test. This message is typically displayed when the BIOS is trying to
detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Master in the 6th IDE controller failed an
ATAPI compatibility test. This message is typically displayed when the BIOS is
trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Slave in the 6th IDE controller failed an ATAPI
compatibility test. This message is typically displayed when the BIOS is trying to
detect and configure IDE/ATAPI devices in POST.
S.M.A.R.T. Capable The BIOS tried to send a S.M.A.R.T. message to a hard disk, but the command
but Command Failed transaction failed.
This message can be reported by an ATAPI device using the S.M.A.R.T. error
reporting standard. S.M.A.R.T. failure messages may indicate the need to replace
the hard disk.
S.M.A.R.T.
Command Failed
The BIOS tried to send a S.M.A.R.T. message to a hard disk, but the command
transaction failed.
This message can be reported by an ATAPI device using the S.M.A.R.T. error
reporting standard. S.M.A.R.T. failure messages may indicate the need to replace
the hard disk.
S.M.A.R.T.
Status
BAD, Backup and
Replace
A S.M.A.R.T. capable hard disk sends this message when it detects an imminent
failure.This message can be reported by an ATAPI device using the S.M.A.R.T.
error reporting standard. S.M.A.R.T. failure messages may indicate the need to
replace the hard disk.
S.M.A.R.T. Capable A S.M.A.R.T. capable hard disk sends this message when it detects an imminent
failure.
and Status BAD
This message can be reported by an ATAPI device using the S.M.A.R.T. error
reporting standard. S.M.A.R.T. failure messages may indicate the need to replace
the hard disk.
65
Virus-related
Message
Description
BootSector Write!!
The BIOS has detected software attempting to write to a drives boot sector. This is
flagged as possible virus activity. This message will only be displayed if Virus
Detection is enabled in AMIBIOS setup.
VIRUS: Continue
(Y/N)?
If the BIOS detects possible virus activity, it will prompt the user. This message will
only be displayed if Virus Detection is enabled in AMIBIOS setup.
System Configuration
Message
Description
DMA-1 Error
Error initializing primary DMA controller. This is a fatal error, often indication a
problem with system hardware.
DMA-2 Error
Error initializing secondary DMA controller. This is a fatal error, often indication a
problem with system hardware.
POST error while trying to initialize the DMA controller. This is a fatal error, often
indication a problem with system hardware.
Checking NVRAM... BIOS could not write to the NVRAM block. This message appears when the FLASH
part is write-protected or if there is no FLASH part (System uses a PROM or
Update Failed
EPROM).
BIOS could not find or load the CPU Microcode Update to the CPU. This message
only applies to INTEL CPUs. The message is most likely to appear when a brand
new CPU is installed in a mainboard with an outdated BIOS. In this case, the BIOS
must be updated to include the Microcode Update for the new CPU.
Microcode Error
NVRAM
Bad,
Cleared
Checksum There was an error in while validating the NVRAM data. This causes POST to clear
NVRAM the NVRAM data.
Resource Conflict
More than one system device is trying to use the same non-shareable resources
(Memory or I/O).
NVRAM Ignored
The NVRAM data used to store PlugnPlay (PnP) data was not used for system
configuration in POST.
NVRAM Bad
The NVRAM data used to store PlugnPlay (PnP) data was not used for system
configuration in POST due to a data error.
Static
Conflict
Two or more Static Devices are trying to use the same resource space (usually
Memory or I/O).
Resource
A PCI adapter generated an I/O resource conflict when configured by BIOS POST.
A PCI adapter generated an I/O resource conflict when configured by BIOS POST.
A PCI adapter generated an I/O resource conflict when configured by BIOS POST.
BIOS POST (DIM code) found a PCI device in the system but was unable to figure
out how to route an IRQ to the device. Usually this error is causing by an
incomplete description of the PCI Interrupt Routing of the system.
Timer Error
Indicates an error while programming the count register of channel 2 of the 8254
timer. This may indicate a problem with system hardware.
test
BIOS POST found that the refresh timer hardware failed to pass the Refresh
Retrace Test.
Interrupt Controller-1
error
BIOS POST could not initialize the Master Interrupt Controller. This may indicate a
problem with system hardware.
Interrupt Controller-2
error
BIOS POST could not initialize the Slave Interrupt Controller. This may indicate a
problem with system hardware.
Refresh
failed
timer
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CMOS
Message Displayed
Description
CMOS Date/Time Not The CMOS date and/or time are invalid. This error can be resolved by readjusting
the system time in AMIBIOS Setup.
Set
CMOS Battery Low
CMOS battery is low. This message usually indicates that the CMOS battery needs
to be replaced. It could also appear when the user intentionally discharges the
CMOS battery.
Settings CMOS settings are invalid. This error can be resolved by using AMIBIOS Setup.
CMOS
Wrong
CMOS
Bad
Checksum
CMOS contents failed the Checksum check. Indicates that the CMOS data has
been changed by a program other than the BIOS or that the CMOS is not retaining
its data due to malfunction. This error can typically be resolved by using AMIBIOS
Setup.
Miscellaneous
Message Displayed
Description
Keyboard controller BAT test failed. This may indicate a problem with keyboard
controller initialization.
Keyboard Error
Keyboard is not present or the hardware is not responding when the keyboard
controller is initialized.
PS/2 Keyboard not PS/2 keyboard support is enabled in the BIOS setup but the device is not detected.
found
PS/2
found
Mouse
not PS/2 mouse support is enabled in the BIOS setup but the device is not detected.
Keyboard/Interface
Error
Keyboard controller failure. This may indicate a problem with system hardware.
Unlock Keyboard
PS/2 keyboard is locked. User needs to unlock the keyboard to continue the BIOS
POST.
System Halted
The system has been halted. A reset or power cycle is required to reboot the
machine. This message appears after a fatal error has been detected.
<INS> Pressed
Indicates that <INS> key is pressed during the BIOS POST. The POST will load and
use default CMOS settings.
check
The password entered does not match the password set in the setup. This condition
may occur for both Supervisor and User password verification.
This message is displayed when ADM module is not present in the AMIBIOS8
ROM.
This message is displayed when language module is not present in the AMIBIOS8
ROM.
Password
failed
Floppy
Failure
67
2.
If directed to a check procedure, replace the FRU indicated in the check procedure.
If no check procedure is indicated, the first Action/FRU item listed in the right column is the most likely cause.
NOTE
If you cannot find a symptom or an error in this list and the problem remains, see Undetermined
Problems on page 65.
Action/FRU
Processor
Mainboard
NOTE
Normally, the processor fan should be operative, and the processor clock setting should be exactly
set to match its speed requirement before diagnosing any processor problems.
Action/FRU
Memory module
Mainboard
NOTE
Ensure the memory modules are installed properly and the contact leads are clean before
diagnosing any system problems.
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Action/FRU
With the system power on, measure the voltage of the HDD
LED connector.
HDD LED cable
NOTE
Make sure the hard disk drive is configured correctly in CMOS Setup and that cable/jumper are set
correctly before diagnosing any hard disk drive problems. (If only one drive is installed, please
make sure the drive is connected to master connector or the drive is set to master.)
Action/FRU
NOTE
Make sure the optical disc drive is configured correctly in CMOS Setup, the cable/jumper are set
correctly and the drives optical lens is clean before diagnosing any optical drive problems.
69
Action/FRU
Audio-related Symptoms
Symptom/Error
Action/FRU
Speaker power/connection/cable
Modem-related Symptoms
Symptom/Error
Action/FRU
Action/FRU
Display problem
Incorrect colors
Monitor
No high intensity
Mainboard
Action/FRU
Printer-related Symptoms
Symptom/Error
Action/FRU
Printing failed.
Printer problems.
Keyboard-related Symptoms
Symptom/Error
Action/FRU
Keyboard
Action/FRU
Power supply
Mainboard
71
Beep Codes
When no error message is displayed but the computer stops during POST, listen for beep codes.
Beep
Status
Possible Causes
System ready
System is OK.
Continuous
long beep
One long beep, VGA not installed or The mainboard can not access the video card for some
reasons. Either the video card is not working, its memory
then
two
short VGA error
is not accessible, or its BIOS may be corrupt.
beeps and repeat
Something is wrong with the mainboard.
One long beep,
then one short beep
BIOS failure
CMOS failure
Undetermined Problems
NOTE
Follow the procedures below to isolate the failing FRU. Do not isolate non-defective FRU.
1.
2.
Visually check them for damage. If any problems are found, replace the FRU.
3.
Non-Acer devices
DIMM
CD/DVD-ROM drive
Expansion boards
4.
5.
6.
If the problem does not recur, reconnect the removed devices one at a time until you find the failed FRU.
If the problem persists, replace the mainboard, and then LCD assembly (one at a time). Do not replace a nondefective FRU.
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2.
3.
Unplug the network cable and all connected peripheral devices from the computer.
4.
Place the computer on a flat, steady surface with the rear cover facing upward.
5.
Remove the computer cover by following the procedures described on page 26.
6.
Remove the graphics card by following the procedure described on page 34.
7.
If necessary, remove any other assemblies or cables that prevent access to the ME_DISABLE jumper.
8.
9.
Remove the jumper block and set it over the 2-3 pins for 20 to 30 seconds.
73
Clearing CMOS
You may need to clear the Setup configuration values (CMOS) if the configuration has been corrupted, or if
incorrect settings made in the Setup Utility caused error messages to be unreadable. This procedure will clear
the BIOS supervisor password as well.
Use the CLR_CMOS jumper to clear the CMOS data.
2.
3.
Unplug the network cable and all connected peripheral devices from the computer.
4.
Place the computer on a flat, steady surface with the rear cover facing upward.
5.
Remove the computer cover by following the procedures described on page 26.
6.
Remove the graphics card by following the procedure described on page 34.
7.
If necessary, remove any other assemblies or cables that prevent access to the CLR_CMOS jumper.
8.
9.
Remove the jumper block and set it over the 2-3 pins for 20 to 30 seconds.
BIOS Recovery
When you boot up the computer and you hear one long beep, followed by a shorter one, the system BIOS is
damaged. This maybe cause by an interruption during a BIOS flash procedure (e.g. a power outage) or a
corrupted BIOS code, which will cause the system to go into an unbootable state.You need to access and
execute the boot block program to reboot the computer and recover the regular BIOS code.
Note the following when restoring the BIOS settings:
Make sure the computer is connected to a UPS unit during the BIOS recovery process.
The BIOS crisis recovery disk should be prepared in a computer running the Windows XP or Windows
Vista OS. A USB floppy, optical, or hard drive can be used.
Set up a computer running the Windows XP or Windows Vista operating system and connect the BIOS
recovery media.
2.
Copy the target BIOS ROM file to the BIOS recovery media and rename it as amiboot.rom.
3.
This procedure is only applicable when the boot block section is still valid.
1.
2.
3.
4.
5.
6.
7.
8.
Press F10 to save the default settings and close the Setup utility.
9.
75
BIOS Update
Updating the BIOS in DOS Mode
1.
Press the power button to turn on the computer and boot to DOS mode.
2.
3.
4.
5.
6.
7.
8.
9.
Press F9 to save the default settings and close the Setup utility.
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2.
3.
b.
77
c.
4.
b.
c.
78
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5.
6.
7.
8.
9.
Press F9 to save the default settings and close the Setup utility.
79
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Chapter 5
System Architecture
This chapter shows the system block diagram and board layout.
Block Diagram
The core subsystems of the computer are depicted in the following block diagram.
81
Mainboard Layout
This section shows the major mainboard components.
No.
Label
Description
No.
Label
Description
ATX_12V
13
F_PANEL
CPU
Processor socket
14
CLR_CMOS
SYS_FAN
15
PCIE16X
CPU_FAN
16
ME_DISABLE
ME disable jumper
DIMM1-2
17
F_AUDIO
GPIO1
18
BAT1
Battery
GPIO2
19
PCIE1X_1
ATX_POWE
R
20
AUD/JACK
F_USB 3
21
USB
10
F_USB 2
22
USBLAN
11
SATA5
23
HDMI1/VGA
12
SATA1-2
24
KB/MS
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Jumper Setting
This section explains how to set the jumper for correct configuration of the main board.
Jumpers with more than one pin are numbered. When setting a jumper, ensure that the jumper caps are
placed on the correct pins.
The following illustration shows the location of the jumpers.
The following table shows the settings of the Clear CMOS and ME Disable jumper. Place the jumper cap on
pins 1 and 2 to close or short the jumper. Place the jumper cap on pins 2 and 3 to open or clear the jumper.
Jumper
Type
Description
Setting (default)
Clear CMOS
3-pin
Clear CMOS
ME Disable
3-pin
Disable ME
83
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Chapter 6
NOTE
When ordering FRU parts, check the most up-to-date information available on your regional
web or channel. For whatever reasons a part number is changed, it will NOT be noted on the
printed Service Guide. For Acer authorized service providers, your Acer office may have a
different part number code from those given in the FRU list of this printed Service Guide. You
MUST use the local FRU list provided by your regional Acer office to order FRU parts for
service.
Follow the local government regulations, or the rules set by your regional office on how to return or
dispose of defective parts.
85
Exploded Diagram
9
2
5
4
No.
Description
Quantity
Lowercase assembly
Screw Pan, M3 L5
HDD-ODD bracket
Screw I #6-32 L5
Side cover
Screw Pan, M3 L5
LED module
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Part Name
Description
BOARDS
CARD READER
L43CR002-R FOR
DAA75L-VIC
55.SKQD1.001
F-IO BOARD/2AUDIO
JACK+ 2 USB CO
55.SKQD1.002
NI.10200.038
VG.PCP50.502
VG.PCP73.502
VG.PCP74.702
27.01518.0K1
50.SFF01.003
50.SFF01.004
50.SD101.002
50.SD101.002
D0.VGA26.P01
CRT COVER
42.SF601.001
42.SF601.002
"ASSEMBLY MAIN-CHASSIS
BLACK W/UPPER
CASE,LOWER CASE,FRONT IO
BRACKET,HDD&ODD
BRACKET"
ASSY MAIN-CHASSIS
AELENAC
60.SKQD1.001
CABLES
CASE/COVER/
BRACKET
ASSEMBLY
87
Category
CPU/
PROCESSOR
DVD-RW
DRIVE
Part Name
Description
UPPER CASE
60.SKQD1.002
LOWER CASE
60.SKQD1.003
FRONT IO BRACKET
33.SKQD1.001
HDD&ODD BRACKET
33.SKQD1.002
60.SKQD1.004
KC.21201.CI3
KC.53001.CD
G
KC.63001.DE
G
KC.G0001.460
KU.01605.007
ODD SUPER-MULTI HH
DL PLDS DH-16ACSH
KU.0160F.013
ODD DVD-ROM HH TL
PIONEER DVR-231RS
KV.01605.007
KV.0160F.006
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Category
Part Name
Description
HDD/HARD DISK
DRIVE
"HDD 1TB3.5""S3
SEAGATE ST31000524AS
6G7.2"
KH.01K01.016
KH.01K07.006
KH.01K08.020
KH.15K08.004
KH.50001.022
KH.50008.025
HI.10800.068
HI.10800.071
KB SUNREX JME-8105P
PS2 BLACK SIMPLIFIED
KB.PS20S.032
KB SUNREX JME-8105U
USB BLACK SIMPLIFIED
KB.USB0S.031
MAINBOARD
DB.SKQCN.00
1
MEMORY
DIMM 1G
NT1GC64BH4B0PF-CG
DDR3 UNB.
KN.1GB03.035
DIMM 1G
ACR128X64D3U1333C9
KN.1GB07.002
HEATSINK
KEYBOARD
89
Category
Part Name
Description
MEMORY
DIMM 1G
GU502203EP0201 UNB.
KN.1GB0H.01
5
DIMM 2G
NT2GC64B88G0NF-CG
DDR3 1333MHZ
KN.2GB03.026
DIMM 2G
ACR256X64D3U13C9G
DDR3 UNB.
KN.2GB07.007
DIMM 2G
HU524303EP0200 DDR3
1333MHZ UNB.
KN.2GB0H.01
2
DIMM 4G
ACR512X64D3U13C9G
DDR3 UNB.
KN.4GB07.002
DIMM 4G AD63I1C1624EV
DDR3 1333MHZ UNB.
KN.4GB0C.00
2
DIMM 4G
HU564403EP0200 DDR3
1333MHZ UNB.
KN.4GB0H.00
1
MS.11200.104
MS.11200.105
MS.11200.106
MS.11200.107
PY.22009.010
PY.2200B.010
PY.2200F.005
86.SG901.001
POINTING
DEVICE
POWER
SUPPLY
SCREWS
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Appendix A
Technical Specifications
This section provides technical specifications for the system.
Processor
Item
Specification
Type
Processor
Number
Ci53330
Ci52320
Ci33220
Ci32130
Ci32100
PDCG645
PDCG640
CD
G550
CD
G465
Number of
Cores
Quad
Quad
Dual
Dual
Dual
Dual
Dual
Dual
Single
Clock Speed
(GHz)
3.0
3.0
3.3
3.4
3.1
2.9
2.8
2.6
1.9
Turbo Speed
(GHz)
3.2
3.3
Cache Size
(MB)
1.5
95
55
65
65
65
65
65
35
Thermal Design 77
Power (W)
Specification
Memory Controller
Storage Controller
PCIE Controller
LAN Controller
Audio Controller
Input Devices
Controller
91
System Memory
Item
Specification
DIMM Sockets
Two
Memory Type
Module Name
PC3-8500/10600
Organization
ECC
Maximum
Memory
8 GB
Vendor
Unifosa
Nanya
Kingston
A-data
1, 2
Pin
240
240
240
240
System BIOS
Item
Specification
BIOS Vendor
BIOS Version
P01-A0
PCI Interface
Item
Specification
Number of Slots
Specification
Number of HDD
bays
Form factor
3.5-inch 25.4 mm
Interface
SATA 3.0
Supported capacities
500 GB
1000 GB
1500 GB
WD WD15EARX-22PASB0
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VGA Interface
Item
Specification
Connector
VGA/monitor port
Network Interface
Item
Specification
LAN Controller
10/100/1000 Mbps
RJ45
SATA Interface
Item
Specification
SATA Controller
Connectors
Audio Interface
Item
Specification
Audio Controller
Connectors
Specification
Controller
Connectors
93
Optical Drive
BD Combo Module
Item
Specification
Vendor
HLDS
PLDS
Model name
CH20N
DH-6E2S/DH-4O3S
Drive type
BD-Combo
BD-Combo/BD-ROM
Write Speed
Read Speed
Access Time
Buffer Size
4 MB
2 MB
Interface Type
Serial ATA
Serial ATA
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Super Multi
Item
Specification
Vendor
HLDS
PLDS
Pioneer
Model Name
GH80N
DH-16ACSH
DVR-219RS
Drive Type
Super Multi
Super Multi
Super Multi
Write Speed
95
Super Multi
Item
Specification
Read Speed
CD-R/RW/ROM:40x/40x/
40x max.
CD-DA (DAE):40x max.
80 mm CD:10x max
DVD+R/+RW:10x / 8x
max.
DVD+R DL:8x max.
DVD-R/RW/ROM(SL/
DL):10x / 8x / 16x / 12x
max.
DVD-R DL:8x max.
DVD-RAM (Ver.1.0/
2.2):2x/ 3x-5x PCAV
CD-ROM: 4x / 8x CLV,
4x~10x / 6.4x~16x /
9.6x~24x /12.8x~32x /
16x~40x / 19.2x~48x
CAV
CD-RW: 4x / 8x CLV,
4x~10x / 6.4x~16x /
9.6x~24x /12.8x~32x /
16x~40x CAV
CD-R/RW: 8x CLV
DVD-ROM (single layer):
1.6x~4x / 2.4x~6x /
3.2x~8x /4.8x~12x /
6.4x~16x CAV
DVD-ROM (dual layer):
1.6x~4x / 2.4x~6x /
3.2x~8x /4.8x~12x
DVD+R: 2.4x / 4x CLV,
2.4x~6x / 3.2x~8x /
4.8x~12x /6.4x~16x CAV
DVD-R: 2x / 4x CLV,
2.4x~6x / 3.2x~8x /
4.8x~12x /6.4x~16x
DVD+RW: 2.4x / 4x CLV,
2.4x~6x / 3.2x~8x /
4.8x~12x CAV
DVD-RW: 2x / 4x CLV,
2.4x~6x / 3.2x~8x /
4.8x~12x CAV
DVD+R9: 4x / 8x CLV,
2.4x~6x / 3.2x~8x /
4.8x~12x CAV
DVD-R9: 2x / 4x CLV, 2x
/ 3x / 5x / 6x CAV
DVD-RAM: 2x / 3x / 5x /
6x CLV, 8x / 12x PCAV
CD-ROM: 4x / 8x CLV,
4x~10x / 6.4x~16x /
9.6x~24x /12.8x~32x /
16x~40x / 19.2x~48x
CAV
CD-RW: 4x / 8x CLV,
4x~10x / 6.4x~16x /
9.6x~24x /12.8x~32x /
16x~40x CAV
CD-R/RW: 8x CLV
DVD-ROM (single layer):
1.6x~4x / 2.4x~6x /
3.2x~8x /4.8x~12x /
6.4x~16x CAV
DVD-ROM (dual layer):
1.6x~4x / 2.4x~6x /
3.2x~8x /4.8x~12x
DVD+R: 2.4x / 4x CLV,
2.4x~6x / 3.2x~8x /
4.8x~12x /6.4x~16x CAV
DVD-R: 2x / 4x CLV,
2.4x~6x / 3.2x~8x /
4.8x~12x /6.4x~16x
DVD+RW: 2.4x / 4x CLV,
2.4x~6x / 3.2x~8x /
4.8x~12x CAV
DVD-RW: 2x / 4x CLV,
2.4x~6x / 3.2x~8x /
4.8x~12x CAV
DVD+R9: 4x / 8x CLV,
2.4x~6x / 3.2x~8x /
4.8x~12x CAV
DVD-R9: 2x / 4x CLV, 2x
/ 3x / 5x / 6x CAV
DVD-RAM: 2x / 3x / 5x /
6x CLV, 8x / 12x PCAV
CD-ROM:6,000 kB/s
(40x) max.
DVD-ROM:22.16 MB/s
(16x) max.
Access Time
CD-ROM: 125 ms
DVD-ROM: 145 ms
CD-ROM: 140 ms
DVD-ROM: 160/180 ms
CD-ROM: 140 ms
DVD-ROM: 160/180 ms
Buffer Size
2 MB
2 MB
2 MB
Interface Type
Serial ATA
Serial ATA
Serial ATA
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DVD-ROM
Item
Specification
Vendor
HLDS
PLDS
Pioneer
Model Name
DH50N
DH-16D6SH
DVR-231RS
Drive Type
DVD-ROM
DVD-ROM
DVD-ROM
Write Speed
Read Speed
97
DVD-ROM
Item
Specification
DVD-ROM outside
(20956 KB/
sec)
DVD-ROM inside (8100
KB/sec)
DVD 9 Disc Outside
(10200 KB/
sec)
DVD 9 Disc Inside
(4050KB/sec)
DVD+R/-R DL Disc
Outside
(7400 KB/sec)
DVD+R/-R DL Disc
Inside (2700
KB/sec)
CD-ROM outside (7200
KB/sec)
CD-ROM inside (2850
KB/sec)
DVD-RAM outside (7000
KB/sec)
DVD-RAM inside (2335
KB/sec)
DVD-ROM outside
(20956 KB/
sec)
DVD-ROM inside (8100
KB/sec)
DVD 9 Disc Outside
(10200 KB/
sec)
DVD 9 Disc Inside
(4050KB/sec)
DVD+R/-R DL Disc
Outside
(7400 KB/sec)
DVD+R/-R DL Disc
Inside (2700
KB/sec)
CD-ROM outside (7200
KB/sec)
CD-ROM inside (2850
KB/sec)
DVD-RAM outside (7000
KB/sec)
DVD-RAM inside (2335
KB/sec)
Access Time
CD 120 ms
DVD 140 ms
DVD-RAM 200 ms
CD 120 ms
DVD 140 ms
DVD-RAM 200 ms
Buffer Size
198 KB
198 KB
Interface Type
Serial ATA
Serial ATA
Serial ATA
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Index
A
Miscellaneous submenu 12
navigation keys 9
overview 7
PC Health Status submenu 15, 16
Power menu 17, 18
connectivity
options 1
connector
LAN 5
power 5
PS/2 keyboard 5
PS/2 mouse 5
cover
optical drive 4
D
beep codes 72
DIM checkpoints 62
BIOS 92
checkpoints 58
clear CMOS 74
crisis recovery disk 75
recovery 75
system passwords 19
update, DOS mode 76
update, Windows mode 77
vendor 92
Version 92
disassembly procedures
expansion board 34, 48
HDD-ODD bracket 30, 49
memory 35, 47
side panel 26, 42, 56
E
environmental requirements 3
Exit menu 22
expansion slots
expansion board, remove 34, 48
specifications 1
block diagram 81
boot block
checkpoints 58
execute 75
exploded view 86
external modules disassembly
font bezel 27, 55
F
Field Replaceable Unit, see FRU list 85
button
optical drive eject 4
front bezel
installing 27
removing 27
FRU list
components list 87
exploded view 86
part number updates 85
C
card reader
multi-in-1 4
checkpoints
boot block 58
DIM 62
overview 58
POST 60
CMOS clear 74
CMOS Setup Utility
access 8
Advanced Chipset Configuration submenu 13
Advanced menu 11
BIOS Security menu 19
Boot menu 21
Exit menu 22
Integrated Peripherals submenu 14
Main menu 10
H
hard disk drive
troubleshooting 69
hardware
configuration utility 7
exploded view 86
FRU list 85
information display 10
troubleshooting 57
HDD, see hard disk drive 1
HDD-ODD bracket
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remove 30, 49
port
HDMI 5
headphone jack 4
humidity 3
power
ACPI compliance 2
button/indicator 4
specifications 2
power management
BIOS settings 17, 18
specifications 2
I
I/O ports 2
Integrated Peripherals submenu 14
J
jack
line-in 5
line-out 5
microphone-in 4
Main menu 10
processor 91
L
lock
Kensington 5
check type/speed 10
feature configuration 13
troubleshooting 68
R
Return Merchandise Authorization 85
RMA, see Return Merchandise Authorization 85
RTC battery
BIOS error 7
RTC clock
troubleshooting 70
S
Security menu 19
side panel
remove 26, 42, 56
slots
expansion 5
software specifications
antivirus 2
operating system 1
supervisor password 19
system architecture 81
system date 10
O
ODD, see optical disc drive 1
system dimensions 3
operating system 1
system disassembly 25
preinstallation instructions 25
requirements 25
system features
SATA controller 2
OS support 1
P
PC Card 93
PC Health Status submenu 15, 16
PCMCIA 93
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system memory 92
system passwords
change 20
remove 20
set 20
system time 10
system tour
rear panel 5
system utilities 7
system views
front view 4
system weight 3
T
technical specifications 91
temperature
operating 3
temperature monitoring 15
troubleshooting
BIOS checkpoints 58
BIOS recovery 75
BIOS update 76
clearing CMOS 74
component failure 68
disabling ME firmware 73
hardware diagnostic procedure 57
POST error indicators 62
U
undetermined problems 72
USB ports
bootable device 14
front 2, 4, 5
legacy device 14
rear 5
user password 19
V
VGA port 5
video
troubleshooting 70
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