Decision-Making For Investors: Theory, Practice, and Pitfalls
Decision-Making For Investors: Theory, Practice, and Pitfalls
Decision-Making For Investors: Theory, Practice, and Pitfalls
Management, Inc.
Michael J. Mauboussin
Though practically sound, the academic advice ignores two critical facts. First, in almost any human
endeavor, people have differential capabilities. The investing-is-a-coin-toss metaphor assumes that
everyone has an equal chance of success or failure. We simply dont see this in the real world. If you go to
ote: The quick brown
a baseball
game, you wont see all .260 hitters; youll see a mlange of skills. The same holds true for
x jumped over the
lazy
3
odle to increaseinvestors.
market
are.
Still, differential capabilities are not enough. As we already noted, prices in probabilistic fields do make it
look like a fair game, just as golf handicaps allow players of different skill to play on an equal footing. The
second fact is that in each probabilistic fieldincluding investing, poker, handicapping, and sports team
managementcertain individuals do consistently generate superior results.
The combination of differential capabilities and existence of superior performers provides a basis for
judging skill versus luck. Individuals who consistently succeed in various probabilistic fields possess both
superior skills and a dissimilar approach to others. In fact, these super performers appear to have more in
common with one another than they do with the average participant in their own field. A great investor
thinks more like a great handicapper than the average investor.
We want to study the elite performers in probabilistic fields to see what traits they have in common. These
traits will provide a guideline to assess skill versus luck in the investment business. In short, we need to
look outside the investment business to understand skill within it.
Same Strokes for Different Folks
We do not know what the future holds. We operate in a world where information is incomplete, facts are
mingled with beliefs, and uncertainty reigns. An investors goal is to understand how expectations for a
companys future are going to change over time. This is no easy undertaking, especially since we humans
are not well designed to grasp dynamic outcomes.
How should investors approach decision-making? We can begin by thinking in probability terms, because
at the end of the day investing is inherently a probability exercise. Most investors acknowledge this point
but very few live by it. An investors approach to decision making might be the single most important (and
least explored) facet of the investment process.
Strikingly, the best performers in all probabilistic fields tend to have a common and consistent approach
that sets them apart from the average participant. This approach has a few key, related elements:
1. A focus on process versus outcome;
2. A constant search for favorable odds;
3. An understanding of the role of time.
The elite performers also stay highly aware of the factors that cause their judgment to slip.
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This paper has three parts. First, we will review these three elements, drawing input from successful people
in various probabilistic domains. Second, we go from theory to practice and explore the mechanics and
nuances of expected value. Finally, we discuss some heuristics and their associated biases to see why we
fail to properly calibrate probabilities and outcomes.
The Right Stuff
Process versus outcome. Long-term success in a probabilistic field requires a disciplined and economic
process. Discipline does not mean inflexibility; top practitioners recognize circumstantial changes and
continually adapt.
While satisfactory long-term outcomes ultimately define success in probabilistic fields, the best in their class
focus on establishing a superior process with the understanding that outcomes take care of themselves.
Probabilistic endeavors require a focus on process because, by definition, poor decisions will periodically
result in good outcomes, and good decisions will lead to poor outcomes. Exhibit 1 is a simple two-by-two
matrix that summarizes this point:
Exhibit 1: Process and Outcome Matrix
Outcome
Good
Good
Bad
Deserved Success
Bad Break
Poetic Justice
Process Used to
ote: The quick brown
Bad Dumb Luck
Make the Decision
x jumped over the lazy
odle to increase market
Source: J. Edward Russo and Paul J. H. Schoemaker, Winning Decisions (New York: Doubleday, 2002), 5.
are.
Former Treasury Secretary and Wall Street veteran Robert Rubin emphasized process in a series of
commencement addresses: 4
Any individual decision can be badly thought through, and yet be successful, or exceedingly well
thought through, but be unsuccessful, because of the recognized possibility of failure in fact occurs.
But over time, more thoughtful decision-making will lead to better overall results, and more
thoughtful decision-making can be encouraged by evaluating decisions on how well they were
made rather than on outcome. (Emphasis added.)
Rubin underscores the important point that how you evaluate the situation shapes your approach. A
singular focus on outcomes will accommodate a lot of poor, but temporarily lucky, processes, and may even
encourage dishonest behavior. In contrast, focusing on process will lead to satisfactory long-term results
while allowing for inevitable, albeit unpleasant, periods of unsatisfactory outcomes.
In the introduction to his book The Theory of Poker, professional poker player David Sklansky has this to
say: 5
Any time you make a bet with the best of it, where the odds are in your favor, you have earned
something whether you actually win or lose the bet. By the same token, when you make a bet with
the worst of it, where the odds are not in your favor, you have lost something, whether you actually
win or lose the bet.
Sklansky draws out the importance of discipline. Note his point that you have lost something even on bets
that work out (favorable outcome) if the odds are not favorable (poor process). This advice keeps us solidly
rooted in the process and allows for some emotional detachment from short-term outcomes.
Unfortunately, the investment community currently focuses more than ever on short-term outcomes. In part,
this attention to outcomes reflects a shift in emphasis between the profession and the business of
investment management. 6 While the profession emphasizes long-time horizons, contrarian strategies, and
outperforming an appropriate benchmark, the business dwells on short-term horizons, selling whats in
vogue, and minimizing variation from a benchmark so as to facilitate asset raising.
In short, few investment firms can afford to focus on process. Not surprisingly, the firms that do focus on
process deliver some of the best long-term investment results.
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Always have favorable odds. Most probabilistic endeavors consist of several opportunitieswhether it is
pitches for a batter, stocks for the investor, or hands for the poker player. A relatively small percentage of
those opportunities have favorable odds. Sifting through financial propositions to find those with favorable
odds leads to success in an uncertain world.
In his classic Beat the Dealer, Ed Thorp describes a proper betting strategy under ideal playing conditions
(head-to-head with the dealer, counting cards, single deck, etc.). He notes that even under these optimal
conditions, the house has the advantage 90.2% of the time. 7 Seeking situations with favorable odds requires
substantial diligence, hard work, and patience.
How do you find attractive odds in the investment business? You must locate gaps between current
expectations and where expectations will likely stand in the future. While many probabilistic fields post their
oddshandicapping and sports betting, for examplestock markets investors must learn to read the odds
by deciphering the expectations built into prevailing prices.
Perhaps the single greatest error in the investment business is a failure to distinguish between knowledge of
a companys fundamentals and the expectations implied by the stock price. When a company possesses
strong fundamentals, investors tend to buy irrespective of expectations. Similarly weak fundamentals cause
investors to avoid a stock. These tendencies lead to an inability to properly calibrate odds, producing
suboptimal performance.
Consider the following from Steven Crist, chairman of the Daily Racing Form. Replace horse with stock
and you have an excellent articulation of the challenge many investors face: 8
The issue is not which horse in the race is the most likely winner, but which horse or horses are
offering odds that exceed their actual chances of victory . . . This may sound elementary, and many
players may think that they are following this principle, but few actually do. Under this mindset,
everything but the odds fades from view. There is no such thing as liking a horse to win a race,
only an attractive discrepancy between his chances and his price. (Emphasis added.)
Legendary hedge fund manager Michael Steinhardt provides a similar perspective, and he emphasizes the
distinction between fundamental knowledge and market expectation: 9
I defined variant perception as holding a well-founded view that was meaningfully different than the
market consensus . . . Understanding market expectation was at least as important as, and often
different from, the fundamental knowledge. (Emphasis added.)
Understand the role of time. Dealing with probabilities requires persistence and staying power. In the short
term, results may be very unsatisfactory. Long term, an appropriate process delivers good results. You
cannot judge performance in a probabilistic field over the short termthere is much too much noise.
Michael Lewis makes this point convincingly using statistics from major league baseball: 10
Over a long season the luck evens out, and skill shines through. But in a series of three out of five,
or even four out of seven, anything can happen. In a five-game series, the worst team in baseball
will beat the best about 15 percent of the time. Baseball science may still give a team a slight edge,
but that edge is overwhelmed by chance. (Emphasis added.)
The winner of the 1972 World Series of Poker, Amarillo Slim, delivers much the same message. His
comment also underscores the important of process: 11
The result of one particular game doesnt mean a damn thing, and thats why one of my mantras has
always been Decisions, not results. Do the right thing enough times and the results will take care
of themselves in the long run. (Emphasis added.)
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Commentators periodically attempt to parallel investing in the stock market with gambling. This comparison
remains only remotely valid in the short-term and turns disastrously false over the long term. Exhibit 2 shows
that in the short-term, results vary widely for both investing and gambling. Investor Nassim Taleb argues that
the ratio of noise (portfolio variability) to nonnoise (portfolio results) stays too high over short time increments
to draw any sensible conclusions. Over long time horizons, though, variability and results grow more
obviously distinguishable. Taleb further notes that our emotions are not well designed to understand this
point. 12
Exhibit 2: Investing and Gambling
In the short term, its difficult to distinguish
between gambling and investing
Return
Investing
Gambling
In the long
term, its easy
to distinguish
between
gambling and
investing
Time
Source: LMFM analysis.
Investing is a net present value positive activity; otherwise, savers would not forgo current consumption in
the expectation of greater future consumption. Inversely, with few exceptions gamblers engage in a net
present value negative pursuit. The longer your time horizon in investing, the more likely you are to generate
a positive return. The longer your time horizon in gambling, the more assured you are of a loss.
In recent decades the investment community focused more and more on outcomesand increasingly on
short-term outcomes. This focus likely reflects incentives in the investment management business. We see
evidence for this short-term focus in portfolio turnover statistics, where average annual mutual fund portfolio
turnover rocketed from from about 20% in the 1960s to over 110% today, as well as investor mutual fund
holding periods, which dropped from an average of roughly ten years in the early 1970s to roughly 2 years
now. 13
As a result of the emphasis on short-term outcomes, most mutual fund managers do not establish an
investment process that lends itself to long-term outcomes. The signatures of a quality long-term process
include a focus on economic (versus accounting) value, low portfolio turnover, and relative portfolio
concentration. An undue and incorrect focus on outcomes undermines the process.
In a nutshell, the best performers dwell on a process, try to capture attractive odds, and they assess their
performance over the long term. This leads to a very basic question: how do you implement these ideas in
practice?
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Outcome
+20%
+5
-10
Weighted Value
+8.0%
+1.5
-3.0
+6.5% = Expected value
Calculating expected value is not conceptually difficultespecially for systems with normal distributions
(weight of babies when theyre born, adult female heights). However, defining sensible probabilities and
outcomes is very difficult in practice, especially considering the many lurking cognitive pitfalls.
Before launching into a discussion about probabilities and outcomes, we should step back and
distinguish between risk and uncertainty. While many investment professionals use these terms
interchangeably, they are distinct. In his 1921 classic book Risk, Uncertainty, and Profit, economist
Frank Knight argued that with risk, we dont know the outcome but we do know what the underlying
distribution looks like. Risk also incorporates the element of harm or loss.
In contrast, with uncertainty we dont know the outcome, but we dont know what the underlying
distribution looks like. 16 Further, uncertainty need not entail harm or loss, but often does.
Risk forms the bedrock of finance theory, including the capital asset pricing model, options pricing
models, and value-at-risk calculations. Models of risk assume asset price changes follow a normal
distribution. Risk is a convenient analytical assumption because it allows for tractable calculations.
For systems following a normal distribution, the mean is the expected value and the standard deviation
provides a concrete sense of the riskthe likelihood of a result that differs from the mean.
Unfortunately, asset price changes do not follow a normal distributioneven at the portfolio level. This
suggests at least some degree of uncertainty in capital markets. On a stock-by-stock basis, we see
many cases of asymmetric distributions. For these distributions, the mean is a very poor indicator of the
central tendency of value. 17 As a result, we must look beyond normal distributions to properly frame
many financial propositions.
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Thinking about probabilities. While conceptually straightforward, investors have difficulty applying
expected value because there is substantial room for error in estimating both probabilities and
outcomes. A good investment process reduces judgment errors in calculating expected value.
Lets start with probabilities. We can estimate the probability of a future outcome using one of three
generally accepted ways, all useful to investors under various conditions: 18
1. Subjective (degrees of belief)
2. Propensity
3. Frequencies
Subjective probability operates to assess unique events where investors cannot readily draw on a
history of relevant results. Investors can and should use this degrees-of-belief approach as long as the
process satisfies probability laws.
One vocal advocate for this approach was economist John Maynard Keynes: 19
By uncertain knowledge . . . I do not mean merely to distinguish what is known for certain from
what is only probable . . . The sense in which I am using the term is that in which the prospect of
a European war is uncertain, or the price of copper and the rate of interest . . . About these
matters there is no scientific basis on which to form any calculable probability whatever. We
simply do not know. Nevertheless, the necessity for action and for decision compels us as
practical men to do our best to overlook the awkward fact and to behave exactly as we should if
we had behind us good Benthamite calculation of a series of prospective advantages and
disadvantages, each multiplied by its appropriate probability, waiting to be summed.
Naturally, when information reveals itself, investors need to refine their probability assessments. The
formal way to do this is through Bayess Theorem, which specifies a mathematical means to update the
probability of a given situation in light of new evidence. 20
Assessing the propensity of the system gives us a second way to estimate probabilities. Engineers often
use this approach. Instead of estimating the probability of rolling a six with a fair die by evaluating lots of
rolls, the propensity approach looks at the physical features of the die and concludes a one-in-six
probability.
The chance of a catastrophic failure of the space shuttle is a high-profile example of the use of
propensity probability. After conferring with its engineers, NASA judged the probability of failure at 1-in145 (0.7 percent). 21 The shuttle has already seen two complete losses in 113 launches. Propensity
probabilities are vulnerable when probability-setters fail to weigh all causative circumstances.
Lastly, we can estimate probabilities through a frequency assessment. In this case, an investor sets
probabilities by studying a large sample of an appropriate reference class and assuming past outcomes
will accurately represent of future outcomes. The finance and investment community rest largely in this
camp, and with plausible reason: markets generate lots of numbers.
Investors relying on frequency probabilities must focus on the sample size (which we address below)
and an appropriate reference class. Investors often assume a particular metricsay a price-earnings
multipledefines a reference class. For example, investment strategists routinely compare todays
price-earnings multiple with multiples of the past in order to judge the relative attractiveness of the
market.
Yet such comparisons are only relevant in static environments, which rarely exist in the real world. Here
we encounter the problem of nonstationarity. Financial economist Brad Cornell highlights the risk to
drawing conclusions from nonstationary data: 22
For past averages to be meaningful, the data being averaged must be drawn from the same
population. If this is not the caseif the data come from populations that are differentthe data
are said to be nonstationary. When data are nonstationary, projecting past averages typically
produces nonsensical results. (Emphasis added.)
Is it proper to compare past price-earnings multiples to todays market? Tax rates, inflation rates, and
the evolution from a capital-based to a service-based economy all determine price-earnings multiples.
To the degree that those drivers have changed (and they have dramatically), past multiple averages
may not constitute an appropriate reference class and hence say little about prevailing multiples.
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Thinking about outcomes. As noted earlier, financial economists generally assume that asset price
changes form a normal distribution. For the most part this assumption is reasonable. However, extreme
changesfat tailshappen much more frequently than the standard model assumes, and outcomes
outside the normal distribution often have a substantial say in investment results. (Long Term Capital
Management stands out as the most widely celebrated victim of fat tails. 23) Notes Nobel-prize-winning
physicist Philip Anderson: 24
Much of the real world is controlled as much by the tails of distributions as by means or
averages: by the exceptional, not the mean; by the catastrophe, not the steady drip; by the very
rich, not the middle class. We need to free ourselves from average thinking.
To see the importance of fat tails, take a look at actual market results. The left panel of Exhibit 3 shows
the actual distribution of daily S&P changes over roughly the last 25 years, as well as a normal
distribution, which we derived based on the statistics from the data. Exhibit 3s right panel shows the
same data a different way by taking the difference between the actual and the theoretical results. The
exhibit shows more days with small changes than theory predicts, fewer medium-change days, and
many more large-scale outcomes than we might expect.
Exhibit 3: Distribution of Daily S&P 500 Price Changes (1979-2004)
January 1, 1979 - May 10, 2004
250
100
80
Difference in Frequency
Frequency
200
150
100
50
60
40
20
0
-10 -9
-8
-7
-6
-5
-4
-3
-2
-1
10
-20
-40
0
-10 -9
-8
-7
-6
-5
-4
-3
-2
-1
Standard Deviation
10
-60
Standard Deviation
Even granting that stock price changes are not normally distributed, Exhibit 3 shows that stock price
changes at least look fairly symmetrical. But in the real world we find asymmetries everywhere, and they
are vital to proper thinking about outcomes.
In 1982, the evolutionary biologist Stephen Jay Gould was diagnosed with a rare and serious cancer.
Gould bee-lined to library, only to find that sufferers of this particular cancer had a median mortality of
eight months. Gould immediately recognized that the distribution around this distribution was rightskewed: while one-half of the patients died within eight months, the other half lived much longer. (See
Exhibit 4.) Gould himself lived another 20 years. 25
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Source: Stephen Jay Gould, Full House (New York: Harmony Books, 1996), 51.
Investors rarely face perfectly symmetrical outcomes and should stay highly attuned to asymmetries. 26
The concept of reversion to the mean provides one concrete example. Ample empirical data show that
corporate returns on invested capital tend to revert toward the cost of capital. (See Exhibit 5.) If you
select a sample of very high return businesses, you can say with reasonable assurance that in the future
the distribution of returns will be asymmetricmost companies will have returns that are much lower and
only a small percentage will have higher returns.
Exhibit 5: Reversion to the MeanUS Technology Companies
15
12
9
CFROI (%)
6
3
0
(3)
(6)
(9)
(12)
(15)
0
10
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The role of time (part II). One of finances puzzles is why equity returns have been so much higher than
fixed income returns over time, given the respective risk of each asset class. From 1900-2003, stocks in
the U.S. earned about a 5.4% annual premium over Treasury bills.27
In 1995, Shlomo Benartzi and Richard Thaler proposed a solution to this puzzle based on what they
called myopic loss aversion. Their argument rests on two conceptual pillars: 28
Loss aversion. We regret losses two- to two-and-a-half times more than similar-sized gains.
Since stock price is generally the frame of reference, the probability of gain or loss is important.
The longer the holding period, the higher the probability of a positive return.
Myopia. The more frequently we evaluate our portfolios, the more likely we will see losses and
hence suffer from loss aversion. Inversely, the less frequently investors evaluate their portfolios,
the more likely they will see gains.
Exhibit 6 provides some numbers to illustrate these concepts. The basis for this analysis is an annual
geometric return of 10% and a standard deviation of 20.5% (very close to the actual return and standard
deviation from 1926-2003). The table assumes stock prices follow a random walk (and imperfect but
workable assumption) and a loss aversion factor of 2. (Utility = Probability of a price increase
probability of a decline x 2.)
Exhibit 6: Time, Returns, and Utilities
Time
Horizon
One Hour
One Day
One Week
One Month
One year
Ten years
100 years
Positive
Standard
Return
Return
Deviation
Probability
0.01%
0.48%
50.40%
0.04
1.27
51.20
0.18
2.84
53.19
0.80
5.92
56.36
10.0
20.5
72.6
159.0
64.8
99.9
1,377,961
205.0
100.0
Utility
-0.488
-0.464
-0.404
-0.309
0.177
0.997
1.000
A cursory glance at the exhibit shows the probability of a gain or loss in the short-term stays close to 5050. Positive utilityessentially the avoidance of loss aversionrequires an evaluation period of nearly
one year.
Using multiple simulation approaches, Benartzi and Thaler estimate an evaluation period consistent with
the realized equity premium of about one year. Assuming portfolio turnover provides a reasonable proxy
for the evaluation period, high turnover indicates seeking gains in the short-term, and low turnover
suggests a willingness to wait to assess gains and losses.
If Benartzi and Thaler are right, the implication is critical: Long-term investors (individuals who evaluate
portfolios infrequently) will pay more for the identical risk on an asset than short-term investors.
Valuation depends on your time horizon.
Heres where agency costs kick in. If a portfolio manageror any manager in a probabilistic fieldhas
pressure to succeed in the short-term, they will very likely make suboptimal long-term decisions. Many
portfolio managers wont buy a controversial stock, which might be attractive over a three-year horizon,
because they have no idea whether or not the stock will perform well over a three-month horizon. This
example shows why myopic loss aversion may be an important source of inefficiency.
Frequency and magnitude. The combination of loss aversion and asymmetric distributions shows why
investors must combine probabilities (frequency) and outcomes (magnitude) to assess value. Loss
aversion shows our desire to be rightthe higher the percentage, the better we feel. But asymmetric
distributions remind us to properly consider low probability events with extreme values. Expected value
demonstrates that you cant just focus on how often youre right, you have to think about how much you
make when youre right versus how much you lose when youre wrong. 29
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Consider the expected value for a stock thats priced for perfection just prior to an earnings release. Say
theres a 70% probability that the company will meet the markets expectations leading to a 1% stock rise.
Alternatively, there is a 30% chance the company will disappoint the market, resulting in a 10% stock
decline. How does this investment look?
Well, this bet has a very good probability but a bad expected value. Although the odds of a favorable
outcome are high, asymmetric outcomes keep the expected value negative (70% x 1% + 30% x 10% =
2.3%).
Take the inverse case of a downtrodden value stock. The probability of a poor outcome is 70%, resulting
in a 1% decline, while a favorable outcome has a 30% chance and will produce a 10% gain. This scenario
has a poor probability of a positive outcome but very attractive expected value (70% x 1% + 30% x 10%
= 2.3%). See Exhibit 7.
Exhibit 7: Frequency versus Magnitude
Outcome
+1 %
-10
Weighted Value
+0.7%
-3.0
-2.3%
Outcome
-1 %
+10
Weighted Value
-0.7%
+3.0
+2.3%
Leon Levy, the well-known founder of the Oppenheimer Funds, related the importance of this mindset in
his autobiography: 30
Indeed, I can be wrong more often than I am right, so long as the leverage on my correct judgments
compensates for my mistakes. Al least that is how my investments have worked out thus far. A
statistician might deplore this approach, but it has worked for me for a half century.
Investors must appreciate the frequency and magnitude point in a portfolio context. For example, the
market might misprice a 50-to-1 odds event as a 100-to-1, but you wouldnt want to bet your net worth on
such a single opportunityas attractive as it may be. Money management addresses portfolio
diversification so as to maximize long-term results while minimizing the risk of a debilitating loss.
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Source: Jonathan Baron, Thinking and Deciding (Cambridge, UK: Cambridge University Press, 2000) 256.
Page 12
Framing effects show a relevant and related pointhow we perceive reference points strongly influences
our decisions. Researchers show that when subjects see the same problem framed in alternative ways,
they decide differently. Heres an example: 33
Imagine that the U.S. is preparing for the outbreak of an unusual Asian disease, which is expected
to kill 600 people. Two alternative programs have been proposed. Assume that the exact scientific
estimate of the consequences of the programs is as follows:
Program A: 200 saved
Program B: 1/3 probability that 600 are saved
Most people select A, presumably because they do not want to take the significant (2/3) risk that no one
would be saved at all. Other subjects saw the same problem, presented this way:
Program A: 400 die
Program B: 2/3 probability that 600 die
Here, most people select Program B, clear violating the invariance principle, which suggests people
should make choices based on the situation itself, not on the description of the situation.
In this case, the subjects perceive 400 deaths as almost as bad as 600 deaths, so they will take the
chance of saving everyone. 34 Framing the problem in terms of lives saved makes people risk adverse,
while framing the same problem in terms of lives lost makes people risk seeking.
Likewise, different descriptions of a financial proposition can play a very important role in shaping how
people decide about the propositions attractiveness. Investors must constantly focus on descriptions and
should seek alternative descriptions if possible.
Framing and loss aversion directly produce the disposition effect. Irrespective of the stocks perceived
attractiveness, investors tend to sell the stocks above the purchase price and hold onto to stocks below
the purchase price. 35
Probability. Prospect theory also shows that people do not assess probabilities according to theory.
Specifically, people tend to overweight low probabilities and underweight moderate and high probabilities.
Researchers identified these preferences by stating probabilities and analyzing the choices of the
subjects. How we feel about a situationaffectmakes probability misspecification even more
pronounced. Kahneman and Riepe write, In general, the non-proportional weighting of probabilities
makes people like both lottery tickets and insurance policies. 36
Overconfidence. According to researchers people consistently overrate their abilities, knowledge, and skill.
This holds especially true outside of their expertise. For example, scientists presented professional
securities analysts and money managers with ten requests for information that the investors were unlikely
to know. The scientists asked the investors to respond to each question with an answer and a confidence
rangehigh and low boundaries within which they were 90% certain the true number resides. On
average, the analysts choose ranges wide enough to accommodate the correct answer only 64% of the
time. Money managers were even less successful at 50%. 37
Primarily, overconfidence impedes performance by encouraging investors to consider outcome ranges that
are too narrow. Studies show that people are in general poorly calibrated, and tend to be frequently
surprised. Kahneman and Riepe note that if someone tells you they are 99% sure about an outcome, you
would be well advised to assume the relevant probability is 85%.38
In tests, some professionals demonstrated very accurate calibration, including meteorologists and
racetrack handicappers. Research suggests this ability stems from on three characteristics: they face
similar problems every day; they make explicit probabilistic predictions; and they get swift and precise
feedback.
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Probability theory prescribes rules for how to combine strength and weight correctly. Still, research shows
that the strength of evidence tends to dominate the weight of evidence in peoples minds.
This bias leads to a distinctive pattern of over- and underconfidence. When the strength of evidence is high
and the weight is lowa small sample sizepeople tend to be overconfident. In contrast, when strength is
low and evidence is high, people tend to be underconfident. (See Exhibit 9.) 44
Exhibit 9: Information Weighting
Strength (extremeness)
LOW
HIGH
LOW
Not yet
relevant
Overconfidence
HIGH
Underconfidence
Obvious
Source: Dale Griffin and Amos Tversky, The Weighting of Evidence and the Determinants of Confidence, in Gilovich, et al, eds., Heuristics and Biases: The
Psychology of Intuitive Judgment (Cambridge, UK: Cambridge University Press, 2002), 230-249.
Anchoring and adjustment. Individuals start with an initial value and make value assessments by adjusting
from that value. The initial value may reflect historical precedent, current information, or random
information.
The major bias reflects peoples insufficient adjustments to their initial values, as we saw in the
overconfidence discussion. This problem is particularly acute if the initial value is not well grounded. One
well-known example occurs in real estate, where there is some cost to price discovery. When a buyer
seeks a house in an area thats unfamiliar to them, a real estate broker can first show an overpriced home,
hence setting the buyers anchor on a poor value. Subsequent homes will appear relatively more attractive,
encouraging a transaction.
Affect. Affect characterizes our emotional response to a stimulus. For example, a word like treasure
generates positive affect, while a word like hate is negative. Research shows that individuals tend to judge
an activity based not only on what they think about it, but also on how they feel about it. 45
The biases that emanate from the affect heuristic amplify two other pitfalls: probability miscalibration and
availability.
When outcomes are not vivid (low affect), we tend to place too much weight on probabilities and not
enough on outcomes. Conversely, when outcomes are vivid (high affect), we place too much weight on
outcomes. How an investor feels about a financial proposition often dictates their assessment of risk and
reward.
Three after-the-fact biases. So far, we focused on the sources of probability and outcome misspecification
in assessing a financial opportunity. We now turn to some cognitive pitfalls that occur after weve already
made an investment decision.
The first pitfall is the confirmation trap. Once individuals make a financial decision, they tend to seek
information confirming the merit of their choice and disregard or discount disconfirming evidence. Bayess
Theorem provides a means to constantly update our assessment of probability and outcome based on the
arrival of new information. Neglecting this incremental information distorts our judgment of expected value.
Page 15
Hindsight and the curse of knowledge form a second cognitive pitfall. After individuals find out an event has
occurred, they tend to overestimate the degree to which they would have predicted the correct outcome.
On a related note, when a holding appreciates for unexpected reasons, investors tend to rewrite their own
memory to reflect those reasons. An investment journal or clear notes, where an investor can record the
rationale for every investment decision, acts as an effective remedy for hindsight bias.
The final pitfall is the endowment effect, the observation that people value what they possess more highly
than an object of equal quality that they dont own. The challenge is to objectively value all assets, whether
you own them or not.
The role of social context
Our individual cognitive foibles do not cause all decision-making errors. Some errors stem from our social
interaction with others. Specifically, humans have a strong desire to be part of a group. That desire makes
us susceptible to fads, fashions, and idea contagions.
Solomon Asch, a Yale psychologist, demonstrated this proclivity with a now-famous social psychology
experiment. Aschs experimental group had eight members: seven knew about the experiment and the
eighth was the subject. To start, Asch asked the group to solve a very simple problem: determine which of
three lines is of equal length to the standard line. Going around the table, each participant named a choice.
In the first few trials, all of the participants picked the right answer.
After a few trials Asch signaled the seven members to start making obvious mistakes. While many subjects
expressed shock at the groups clear mistakes, a startling 35% of the subjects conformed to the groups
incorrect judgments. Aschs experiment demonstrates peoples preference for being an accepted part of a
majority over being part of the correct minority.
The significance of Aschs experiments is readily obvious: group dynamicsoften revealed as stock price
performancetempt investors to go with the majority, albeit to varying degrees. Numerous market bubbles
demonstrate this point. The best way to avoid this temptation is to increase your adoption threshold by
maintaining a high degree of awareness and to search constantly for diverse input. Aschs results also
point to potential market opportunitieswhen opinion diversity breaks down. 46
How Do We Avoid Misspecifying Probabilities and Outcomes?
Awareness of these pitfalls is the first step in mitigating their negative impact. Here are some thoughts to
bear in mind:
The point to constantly acknowledge is that we humans are not well designed to operate in probabilistic
fields. While cognitive makeup makes some investors undoubtedly better suited to success than others, an
appreciation of proper decision-making and its pitfalls should be of value and benefit to all investors.
++++++++++++++++++++
The views expressed in this commentary reflect those of Legg Mason Funds Management as of the date of
this commentary. Any such views are subject to change at any time based on market or other conditions,
and Legg Mason Wood Walker, Incorporated disclaims any responsibility to update such views. These
views may not be relied upon as investment advice and, because investment decisions for the Legg Mason
Funds are based on numerous factors, may not be relied upon as an indication of trading intent on behalf
of any Legg Mason Fund.
Page 16
Endnotes
1
Raymond D. Sauer, The Economics of Wagering Markets, Journal of Economic Literature, Vol. 36, 4,
December 1998, 2021-64. Sauer summarizes: Wagering markets provide a natural laboratory for testing
models of market prices and behavior under uncertainty. The literature on wagering, albeit contentious, has
established the following. First, prices set in these markets, to a first approximation, are efficient forecasts of
outcomes. Second, price changes in these markets are driven by an informed class of bettors and improve
prediction.
2
Heres a sample of some references (there are too many to list exhaustively): Burton G. Malkiel, A Random
Walk Down Wall Street (New York: W.W. Norton & Company, 2003), 191; Nassim Taleb, Fooled By
Randomness, Second Edition (New York: Thomson-Texere, 2004), 141; Gregory Baer and Gary Gensler,
The Great Mutual Fund Trap (New York: Broadway Books, 2002), 16-17; Peter L. Bernstein, Capital Ideas
(New York: Free Press, 1992), 141-143.
3
Nobel-prize winning economist, Paul Samuelson, a significant contributor to the efficient market theory, said
as much: It is not ordered in heaven, or by the second law of thermodynamics, that a small group of
intelligent and informed investors cannot systematically achieve higher mean portfolio gains with lower
average variabilities. People differ in their heights, pulchritude, and acidity. Why not their P.Q. or
performance quotient? See Peter L. Bernstein, Capital Ideas (New York: Free Press, 1992), 143.
4
See http://www.commencement.harvard.edu/2001/rubin.html.
5
Charles D. Ellis, Will Business Success Spoil the Investment Management Profession? The Journal of
Portfolio Management, Spring 2001, 11-15.
6
David Sklansky, The Theory of Poker, 4th ed. (Henderson, NV: Two Plus Two Publishing, 1999), 10.
7
Edward O. Thorp, Beat the Dealer (New York: Vintage Books, 1966), 56-57.
8
Steven Crist, Crist on Value, in Beyer, et al., Bet with the Best (New York: Daily Racing Form Press,
2001), 64.
9
Michael Steinhardt, No Bull: My Life In and Out of Markets (New York: John Wiley & Sons, 2001), 129.
10
Michael Lewis, Moneyball: The Art of Winning an Unfair Game (New York: W.W. Norton & Company,
2003), 274.
11
Amarillo Slim, Amarillo Slim in a World of Fat People (New York: Harper Collins, 2003), 101.
12
Nassim Taleb, Fooled By Randomness, Second Edition (New York: Thomson-Texere, 2004), 66-67.
13
http://www.vanguard.com/bogle_site/sp20031103.html.
14
Robert E. Rubin, In an Uncertain World (New York: Random House, 2003), xi.
15
Berkshire Hathaway Annual Meeting, 1989.
16
Frank H. Knight, Risk, Uncertainty, and Profit (New York: Houghton and Mifflin, 1921). See
http://www.econlib.org/library/Knight/knRUP.html.
17
Stephen Jay Gould, Full House: The Spread of Excellence from Plato to Darwin (New York: Harmony
Books, 1996), 48-56.
18
Gerd Gigerenzer, Calculated Risks (New York: Simon & Schuster, 2002), 26-28. Also, Donald Gillies,
Philosophical Theories of Probability (London: Routledge, 2000).
19
John Maynard Keynes, The General Theory of Employment, Quarterly Journal of Economics, 51, 2, 213214. See also Robert Skidelsky, John Maynard Keynes: The Economist as Savior 1920-1937 (New York:
Penguin Group, 1992), 80.
20
For a very approachable discussion of Bayesian analysis, see Robert G. Hagstrom, The Warren Buffett
Portfolio (New York: John Wiley & Sons, 1999), 115-117.
21
John Rennie, Editors Commentary: The Cold Odds Against Columbia, Scientific American, February 7,
2003.
22
Bradford Cornell, The Equity Risk Premium (New York: John Wiley & Sons, 1999), 45-46.
23
Roger Lowenstein, When Genius Failed: The Rise and Fall of Long-Term Capital Management (New York:
Random House, 2000).
24
Philip W. Anderson, Some Thoughts About Distribution in Economics, in W. B. Arthur, S. N. Durlaf and
D.A. Lane, eds., The Economy as an Evolving Complex System II (Reading, MA: Addison-Wesley, 1997),
566.
25
Gould, 45-56.
26
For multiple examples of asymmetric payoffs in financial instruments, see Nassim Nicholas Taleb, Bleed
or Blowup? Why Do We Prefer Asymmetric Payoffs? Journal of Behavioral Finance, Vol. 5, 1, 2004. See
http://www.fooledbyrandomness.org/bleedblowup.pdf.
Page 17
27
Elroy Dimson, Paul Marsh, and Mike Staunton, Global Evidence on the Equity Risk Premium, Journal of
Applied Corporate Finance, Vol. 15, 4, Fall 2003, 27-38.
28
Shlomo Benartzi and Richard Thaler, Myopic Loss Aversion and the Equity Risk Premium Puzzle, The
Quarterly Journal of Economics, February 1995, 73-92. See
http://gsbwww.uchicago.edu/fac/richard.thaler/research/myopic.pdf.
29
A related point is that when outcome variability is high, often a stock can be attractive or unattractive even if
the consensus is the scenario with the highest probability. If outcome variability is low, then you must bet
against the consensus to achieve superior returns. See Alfred Rappaport and Michael J. Mauboussin,
Expectations Investing (Boston: Harvard Business School Press, 2001), 107-108.
30
Leon Levy, The Mind of Wall Street (New York: PublicAffairs, 2002), 197.
31
Paul A. Samuelson, Risk and Uncertainty: A Fallacy of Large Numbers, Scientia, XCVIII, 1963, 108-113.
32
Daniel Kahneman and Amos Tversky, Prospect Theory: An Analysis of Decision Under Risk,
Econometrica, 47, 1979, 263-291.
33
Amos Tversky and Daniel Kahneman, The Framing of Decisions and the Psychology of Choice, Science,
211, 1981, 453-458.
34
Jonathan Baron, Thinking and Deciding, 3rd ed. (Cambridge, UK: Cambridge University Press, 2000), 257258.
35
Hersh Shefrin and Meir Statman, The Disposition to Sell Winners Too Early and Ride Losers Too Long:
Theory and Evidence, Journal of Finance, 40, 1985, 777-790. Also, Terrance Odean, "Are Investors
Reluctant to Realize Their Losses?" Journal of Finance, Vol. 53, 5, October 1998, 1775-1798. Also, Martin
Weber and Colin F. Camerer, The disposition effect in securities trading: an experimental analysis, Journal
of Economic Behavior & Organization, Vol. 33, 1998, 167-184.
36
Daniel Kahneman and Mark W. Riepe, Aspects of Investor Psychology: Beliefs, preferences, and biases
investment advisors should know about, Journal of Portfolio Management, Vol. 24, 4, Summer 1998. See
http://www.ibbotson.com/download/research/Aspects_of_Investor_Psychology.pdf.
37
J. Edward Russo and Paul J. H. Schoemaker, Managing Overconfidence, Sloan Management Review,
Winter 1992.
38
Kahneman and Riepe.
39
Max H. Bazerman, Judgment in Managerial Decision Making, 5th ed. (New York: Wiley Text Books, 2001).
40
David Dreman, Heuristics in Investor Decision Making, adopted from Contrarian Investment Strategies:
The Next Generation (New York: Simon and Schuster, 1998). See
http://www.psychologyandmarkets.org/research/chapter_10.html.
41
Tech Stock Chit-Chat Enriches Many Cape Cod Locals, The Wall Street Journal, March 13, 2000.
42
At Cape Cod Barber Shop, Slumping Stocks Clip Buzz, The Wall Street Journal, July 8, 2002.
43
David Dreman, Stephen Johnson, Donald MacGregor and Paul Slovic A Report on the March 2001
Investor Sentiment Survey, The Journal of Psychology and Financial Markets, Vol. 2, 3, 2001, 126-134. See
http://www.psychologyandmarkets.org/pdf_files/3_2001_investor_sentiment2.pdf.
44
Dale Griffin and Amos Tversky, The Weighting of Evidence and the Determinants of Confidence, in
Gilovich, Griffin, and Kahneman (eds.), Heuristics and Biases: The Psychology of Intuitive Judgment
(Cambridge, UK: Cambridge University Press, 2002), 230-249.
45
Paul Slovic, Melissa Finucane, Ellen Peters, and Donald G. MacGregor, The Affect Heuristic, in Gilovich,
Griffin, and Kahneman (eds.), Heuristics and Biases: The Psychology of Intuitive Judgment (Cambridge, UK:
Cambridge University Press, 2002), 397-420. See also Paul Slovic, Melissa L. Finucane, Ellen Peters, and
Donald G. MacGregor, Risk as Analysis and Risk as Feelings, Decision Research.
www.decisionresearch.org/pdf/dr502.pdf.
46
Michael J. Mauboussin, Revisiting Market Efficiency: The Stock Market as a Complex Adaptive System,
Journal of Applied Corporate Finance, Vol. 14, 4, Winter 2002, 47-55.
For an excellent website on behavioral finance, see www.behaviouralfinance.net.
Page 18
References
Books
Arthur, W.B., S. N. Durlaf and D.A. Lane, eds., The Economy as an Evolving Complex System II (Reading, MA:
Addison-Wesley, 1997).
Baer, Gregory and Gary Gensler, The Great Mutual Fund Trap (New York: Broadway Books, 2002).
Baron, Jonathan, Thinking and Deciding, 3rd ed. (Cambridge, UK: Cambridge University Press, 2000).
Bazerman, Max H., Judgment in Managerial Decision Making, 5th ed. (New York: Wiley Text Books, 2001).
Bernstein, Peter L., Capital Ideas (New York: Free Press, 1992).
Cornell, Bradford, The Equity Risk Premium (New York: John Wiley & Sons, 1999).
Crist, Steven, Crist on Value, in Beyer, et al., Bet with the Best (New York: Daily Racing Form Press, 2001).
Gigerenzer, Gerd, Calculated Risks (New York: Simon & Schuster, 2002).
Gillies, Donald, Philosophical Theories of Probability (London: Routledge, 2000).
Gilovich, Griffin, and Kahneman (eds.), Heuristics and Biases: The Psychology of Intuitive Judgment
(Cambridge, UK: Cambridge University Press, 2002).
Gould, Stephen Jay, Full House: The Spread of Excellence from Plato to Darwin (New York: Harmony Books,
1996).
Hagstrom, Robert G. The Warren Buffett Portfolio (New York: John Wiley & Sons, 1999).
Knight, Frank H., Risk, Uncertainty, and Profit (New York: Houghton and Mifflin, 1921).
Levy, Leon, The Mind of Wall Street (New York: PublicAffairs, 2002).
Lewis, Michael, Moneyball: The Art of Winning an Unfair Game (New York: W.W. Norton & Company, 2003).
Lowenstein, Roger, When Genius Failed: The Rise and Fall of Long-Term Capital Management (New York:
Random House, 2000).
Malkiel, Burton G., A Random Walk Down Wall Street (New York: W.W. Norton & Company, 2003).
Preston, Amarillo Slim, Amarillo Slim in a World of Fat People (New York: Harper Collins, 2003).
Rappaport, Alfred and Michael J. Mauboussin, Expectations Investing (Boston: Harvard Business School
Press, 2001).
Rubin, Robert E., In an Uncertain World (New York: Random House, 2003).
Skidelsky, Robert, John Maynard Keynes: The Economist as Savior 1920-1937 (New York: Penguin Group,
1992).
Sklansky, David, The Theory of Poker, 4th ed. (Henderson, NV: Two Plus Two Publishing, 1999).
Steinhardt, Michael, No Bull: My Life In and Out of Markets (New York: John Wiley & Sons, 2001).
Taleb, Nassim Nicholas, Fooled By Randomness, Second Edition (New York: Thomson-Texere, 2004).
Thorp, Edward O., Beat the Dealer (New York: Vintage Books, 1966).
Page 19
Articles
Benartzi, Shlomo, and Richard Thaler, Myopic Loss Aversion and the Equity Risk Premium Puzzle, The
Quarterly Journal of Economics, February 1995, 73-92.
Dimson, Elroy, Paul Marsh, and Mike Staunton, Global Evidence on the Equity Risk Premium, Journal of
Applied Corporate Finance, Vol. 15, 4, Fall 2003, 27-38.
Dreman, David, Heuristics in Investor Decision Making, adopted from Contrarian Investment Strategies:
The Next Generation (New York: Simon and Schuster, 1998).
Dreman, David, Stephen Johnson, Donald MacGregor and Paul Slovic A Report on the March 2001
Investor Sentiment Survey, The Journal of Psychology and Financial Markets, Vol. 2, 3, 2001, 126-134.
Ellis, Charles D., Will Business Success Spoil the Investment Management Profession? The Journal of
Portfolio Management, Spring 2001, 11-15.
Kahneman, Daniel, and Amos Tversky, Prospect Theory: An Analysis of Decision Under Risk,
Econometrica, 47, 1979, 263-291.
Kahneman, Daniel, and Mark W. Riepe, Aspects of Investor Psychology: Beliefs, preferences, and biases
investment advisors should know about, Journal of Portfolio Management, Vol. 24, 4, Summer 1998.
Keynes, John Maynard, The General Theory of Employment, Quarterly Journal of Economics, 51, 2, 213214.
Mauboussin, Michael J., Revisiting Market Efficiency: The Stock Market as a Complex Adaptive System,
Journal of Applied Corporate Finance, Vol. 14, 4, Winter 2002, 47-55.
Odean, Terrance, "Are Investors Reluctant to Realize Their Losses?" Journal of Finance, Vol. 53, 5, October
1998, 1775-1798.
Rennie, John, Editors Commentary: The Cold Odds Against Columbia, Scientific American, February 7,
2003.
Russo, J. Edward, and Paul J. H. Schoemaker, Managing Overconfidence, Sloan Management Review,
Winter 1992.
Samuelson, Paul A., Risk and Uncertainty: A Fallacy of Large Numbers, Scientia, XCVIII, 1963, 108-113.
Sauer, Raymond D., The Economics of Wagering Markets, Journal of Economic Literature, Vol. 36, 4,
December 1998, 2021-64.
Shefrin, Hersh and Meir Statman, The Disposition to Sell Winners Too Early and Ride Losers Too Long:
Theory and Evidence, Journal of Finance, 40, 1985, 777-790.
Slovic, Paul, Melissa L. Finucane, Ellen Peters, and Donald G. MacGregor, Risk as Analysis and Risk as
Feelings, Decision Research.
Taleb, Nassim Nicholas, Bleed or Blowup? Why Do We Prefer Asymmetric Payoffs? Journal of Behavioral
Finance, Vol. 5, 1, 2004.
Tversky, Amos and Daniel Kahneman, The Framing of Decisions and the Psychology of Choice, Science,
211, 1981, 453-458.
Weber, Martin and Colin F. Camerer, The disposition effect in securities trading: an experimental analysis,
Journal of Economic Behavior & Organization, Vol. 33, 1998, 167-184