Best Questionnaire Format
Best Questionnaire Format
Best Questionnaire Format
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A questionnaire comprises of series of questions asked from the respondents in order to
investigate any phenomenon, situation, fact, or figures. Though its use is more common in
research studies and in statistics but sometimes questionnaire is used just to get fun answers.
The first questionnaire was first developed by Sir Francis Galton.
Questionnaire is basically one of the type of survey which is a method in primary research.
Questionnaire is one of the most commonly used method in survey. Since other two methods
that are interview and observation are rather difficult to conduct as compared to
questionnaire. Questionnaires can be conducted for any type of research study but their use is
common in social sciences, humanities and in management studies where one has to know
the opinion of people regarding any thing.
group: a. 15-20 b. 20-30 c. 30-40 d. 40-50 e. 50 and above 3. Yearly House hold
income: a.
http://www.sla.org/Documents/sla2009/2009GatherandAnalyzeData_SampleIAQuesti
onnaire.doc
http://www.samplequestionnaire.com/
Questionnaire Construction:
Questionnaire construction is a technical task and one has to take caution in designing
questions, number of questions, their sequence and their style of writing.
Question Types:
There are basically two types of questionnaire questions; i-e, open-ended questions and closeended questions. Both of these types have their own advantages and dis-advantages. Both do
not suit to a single situationa d their can be a study where open-ended questions will suit but
in another study only close-ended questions will yeild best data. In some studies both type of
questions can be used but their are problems associated with such a study which we will
discuss below.
Open-ended Questions:
Open-ended questions are those questions that do not have options or they do not have predefined answers from which respondent will choose. The respondent is given free choice to
write any response of their own choice. Open-ended questions are used in a situation where
the researcher is either unaware of the kind of responses respondents will choose from or else
the topic is so wide and the population is so diverse that their is chance that they will give
very diverse answers. Sometimes the questions need in-depth answers so researcher prefer to
use open-ended questions so that the respondents can give detailed answers. They have
sertain draw-backs and advantages.
Advantages:
Open-ended questions yeild in-depth information from the respondents.
Open-ended question make the respondent at ease by writing whatever they wanted to write.
Number of questions to be added in a questionnaire depends on various factors but one thing
is sure that a questionnaire that contain too many questions will not be very effective. Still it
depends on the type of study and the target population. A population that has low mental I.Q.
will face problems in answering too many questions but a questionnaire that has to be
submitted to an educated population will know that the questions should be answered in
proper manner.
Order of Questions:
The sequence of questions in the questionnaire should be logical and it should not be a
haphazard one. Some researcher do not think about the order of questions but when
respondents read the questionnaire they do get effected by it. So try to think from
respondent's point of view while writing questionnaire. Bold questions should be asked at the
end.
Other Considerations:
Check the spellings of the question statements before printing and submitting them to
the respondents. Misspelled words can mean something else to the reader.
If their are any difficult terms in the questionnaire than do explain them otherwise the
respondents will either do not give answers to such questions or else skip it.
Avoid unnecessary questions a long questionnaire will cause respondents to get bore
and they may even not fill it.
Know the academic and mental capacities of the target population and design
questions accordingly.
If their are certain personal or emotional questions ask them in the middle or at the
end. If you will start your questionnaire with such questions respondents will feel that
your questionnaire contains many such questions. Let your respondents make a
rapport with you.
Don't ask for elaborate answers for the questions as elaborate answers need much
more time of the respondent and they may not fill it. Detailed answers are difficult to
analyze too.
Use polite language but that does not mean that you start to ask about their personal
life and don't be harsh either. Don't forget the formality.
Don't write questions that already contain the answer to the question. In this way you
will impose answers to the respondents rather than knowing their point of view and
bias will come into your research.
Let the respondents know that their privacy will be ensured and their name and other
information will not be leaked.