68.

I select the Copy PO button when creating a new PO and use a PO from 5 years
ago. What costs are used by default?
68A. The correct answer: Current costs for the copied items
44. Pete is ringing up a ticket and he cannot determine the correct item number of
the product that the customer is purchasing. He knows that the item came from the
GOLF department (item category). What methods can he use in the item lookup
window to assist him with finding the correct item?
44A. The correct answer: Any of the above
32. You need to change an item from being taxable to non-taxable for the current
ticket only. How do you do this?
32 A. The correct answer: Use the change taxable status function.
14. What is the maximum number of barcodes that can be defined for a single item
in Counterpoint?
Correct answer(s): unlimited
76. Who can send a message from the Message Center?
Your response was: Only users who are allowed to send Instant Messages
76 A. The correct answer: Any user who has access to System / Message Center

77. If a manager activates a drawer session with $100 at the start of a day, which of
the following would be used to add another $50 to the drawer?
Your response was: Use Drawer/Activate and change the opening amount to $150
77A. The correct answer: Cash loan

57. Which of the following types of POs will result in merchandise that needs to be
transferred once it's received?
Your response was: Regular PO
57A. The correct answer: Allocated Merged PO

58. I have one cash drawer, and I want to keep each shift's POS transactions
separate. How do I do this?

Your response was: You must post the drawer's transactions between each shift.
58 A. The correct answer: Start a new drawer session for each shift.

64. I want to change a Non-Inventory item to an Inventory item. How do I do this?

Your response was: Use the Renumber Item utility
64 A. The correct answer: Remove any inventory records for the item and then use
Inventory/Items to change the "Item type" to Inventory.

29. You decide to reactivate the cash drawer. It was initially opened with $100 and
you are adding $50. What amount do you enter when reactivating?
Your response was: $100
29 A. The correct answer: $150

20. Changing an item's "Status" to DISCONTINUED results in which behavior?

Your response was: Nothing, it is informational only
20 A. The correct answer: Depends on settings for the PS store and in Purchasing
Control

42. Your client was in the process of entering Inventory Adjustment transactions
when they knocked the stack of adjustment documents off their desk. How can they
find out what transactions have already been entered?
Your response was: Inventory / Reports / Inventory Status
42 A. The correct answer: Inventory / Adjustments / Edit List

35. Is it possible to allow one user to enter Physical counts while another user posts
physical count transactions?
Your response was: Yes, if they are assigned separate drawers.
35 A. The correct answer: Yes, if they are from different locations.

21. When a user's preferences are set to use implied decimals, an entered value of
"1" in a money field in ticket entry will result in what value?
Your response was: .10
21 A. The correct answer: .01

15. When defining a gridded item, how many dimensions MUST be defined?
Your response was: You do not have to define any dimensions for a gridded item
15 A. The correct answer: 1

41. When are event numbers assigned?

Your response was: When batches are created
41 A. The correct answer: When the Post button is selected

13. I've assigned a Mix-and-Match code to certain items, but Price-1 is what comes
up in Ticket Entry. What have I forgotten to do?
Your response was: You must have the Advanced Pricing Option.
13 A. The correct answer: You must build a price rule for the Mix-and-Match code.

2. What option will you need for Counterpoint in order to specify a Price-from
location for a store?

Your response was: Bills of Material

2AThe correct answer: Advanced Pricing

19. When merging customers, which customer types cannot be merged?

Your response was: A CASH type into an A/R type
The correct answer: An A/R type into a CASH type

59. I want to release a batch of orders. Which orders can be released in the same
batch?
Your response was: Only fully paid orders
The correct answer: Fully paid orders and orders with a final payment method
specified

56. I have selected to use Price-1, Price-2, and Price-3 for my items. When I add a
new item, what value is used for Price-2 and Price-3?
Your response was: 0.0000
The correct answer: Blank

71. For which of the following are current balances stored in your company's
database?
Your response was: Gift cards
The correct answer: Gift cards and store credits

55. What date is used as the posting date for a physical count transaction?

Your response was: The freeze date must be used

The correct answer: The user can choose which date to use

72. When merging items, which of the following is a FALSE statement?

Your response was: Items must have the same tracking method
The correct answer: Gridded items must have the same values defined for each
dimension

73. As a POS clerk, you are not authorized to change the prices for an item when
entering a ticket. Who can do the price override for you?
Your response was: Counterpoint does not support security overrides
The correct answer: Only a POS manager who has the authorization to change
prices

25. Your customer wants to purchase some items for her business, which are taxexempt, and some items for personal use. How does the Point of Sale clerk need to
enter this sale?
Your response was: Create two separate tickets, one for the business items (where
you override the tax) and the other for the personal items.
The correct answer: Either A or D

8. Possible item types include:

Your response was: Template, Add-on-the-fly, Imported
The correct answer: Inventory, Non-Inventory, Service, Discount

65. Which types of items must have inventory records created before your POS
clerks can include the items on a ticket?
Your response was: Inventory
The correct answer: Inventory, Non-inventory, Service, and Discount

54. What determines the document number used for a Cash Receipt payment
document?
Your response was: A user must manually enter a document number
The correct answer: A user can either manually enter or auto-assign the document
number

53. Which pay codes are included in the Drawer / Count and Drawer / Reconcile
functions?
Your response was: Pay codes which have Overages/Shortages enabled
The correct answer: Store pay codes which have the Count/Reconcile function
enabled

52. When defining a Tag-along Sales Kit, which statement is FALSE?

Your response was: The parent item can be any item
The correct answer: The parent item must always be included as a component in
the Sales Kit

46. True or False: In Receivables, a self-applied document can be applied to any

OPEN document.
Your response was: N
Correct answer(s): False

26. How is the miscellaneous charge entered on a Transfer Out allocated to the
items on the transfer?
Your response was: Based on quantity of the items
The correct answer: Based on cost of the items

70. Which documents will be available for vouchering to Accounts Payable?

Your response was: Receivings, Returns to Vendors, and Quick Receivings
The correct answer: Receivings and Returns to Vendors

24. How many Pricing Rules can be set up?

Your response was: Three per calculation method
The correct answer: Unlimited

63. I want to save the settings that I use to run a specific report. How do I do this?
Your response was: Click the Save parameters button
The correct answer: Click the Options button and select Save parameters

34. Is it possible to allow one user to enter tickets, while another user is posting
tickets?
Your response was: No, they will not be able to do this.
The correct answer: Yes, as long as they are using different drawers.

11. True or False: Inventory items are the only type of item that may use any of the
tracking methods
Your response was: TRUE
Correct answer(s): False

43. Before transactions are posted, a transaction edit list will NOT show which of the
following?
Your response was: Distributions that will be made during posting
The correct answer: All of the above

47. When generating purchase requests, the Purchase Advice Report uses the
primary vendor to retrieve values for "minimum order quantity" and "purchasing
unit" from the vendor item record. If an item has no primary vendor, what values
are used for the purchase request that is produced?
Your response was: The minimum order quantity and purchasing unit for the
TEMPLATE item
The correct answer: None. The item will not appear on a Purchase Request.

31. If a problem occurs during ticket posting so that some tickets from a drawer did
not post, what state is the cash drawer left in?
Your response was: Active
The correct answer: Reconcile

5. At which login does a user specify the Workgroup to use?

Your response was: Windows / Network login
The correct answer: CounterPoint SQL login

37. What Counterpoint Option will you need to be able to do Mix-and-Match pricing
for your items?
Your response was: Advanced Pricing
The correct answer: No Option is needed.

7. What two characteristics of an item determine how Counterpoint updates

quantities for the item?
Your response was: Category and Sub-category
The correct answer: Item type and Item tracking method

49. You want to print a report that shows all taxable and non-taxable sales amounts,
along with the corresponding tax amounts. Name one menu selection that can
produce such a report.
Your response was: RF
Correct answer(s): Sales History/Reports/Tax, Sales History/Reports/Tax History or
Sales History/Reports/Sales Analysis by Group (tax codes)

60. I want to record an item return against a posted ticket so that the item can't be
returned again. How do I do this?
Your response was: Select a Return line type
The correct answer: Use the Validated Return function

50. The next available event number is 1004. You start posting tickets and one
ticket does not post. What event number is assigned to this posting run?
Your response was: Each ticket will be assigned a sequential event number,
beginning with 1004.

The correct answer: The posting run will be assigned event number 1004, whether
the tickets were all posted or not.

4. In Regular Ticket Entry, how can the clerk see only items that belong in a specific
sub-category?
Your response was: By using the Filter button from the toolbar
The correct answer: By using the Filter button in the item lookup

6. What status is assigned to the A/R document that is created when a ticket with a
purchase charged to A/R is posted?
Your response was: OPEN
The correct answer: Self-Applied

22. After using the Renumber Items utility, what additional changes to item
numbers must be done "manually"?
Your response was: Change any Price Rules with the old item number.
The correct answer: Change both B and C

67. How is Quantity available calculated?

Your response was: By using the Recalculate Item Quantities utility
The correct answer: Quantity on hand - Quantity committed

66. When importing a file to be used for a transfer out, what unit is used for each
item?
Your response was: You specify it during the import process

The correct answer: Counterpoint uses the Stocking unit

18. True or False: An authorized user can enter a standard cost for an item that is
lower than the item's average cost.
Your response was: True, only if this is the first time the item is received
The correct answer: True

48. You are in the process of receiving item A and a window appears to request
serial numbers. You are allowed to close the window and post the receiving without
entering any serial numbers. What is the tracking method of this item?
Your response was: Always serialized
The correct answer: Sometimes serialized

78. True or False: A price rule can change the selling price of an item that is NOT
"Discountable".
Your response was: TRU
Correct answer(s): True, T

27. In Receivables, what is the status of a payment that is recorded against a ticket
that was charged to A/R?
Your response was: OPEN
The correct answer: Applied

1. When using Quick Transfers, where and when is quantity on hand updated?
Your response was: At the sending location and receiving location when the
Receiving is posted.

The correct answer: At the sending location and receiving location when the Quick
Transfer is posted.

51. How can a user identify an item in Ticket Entry?

Your response was: Scan the item's barcode
The correct answer: Any of the above

17. Identify the supported format(s) in the Physical Count / Import function.
Your response was: Fixed position fields
The correct answer: Tab-delimited, comma-delimited, and fields delimited by | or ~

62. The Advanced Pricing Option provides what functionality?

Your response was: Location-specific pricing
The correct answer: A & B

74. What makes an item note automatically display when entering a POS
document?
Your response was: If the note has an ID of AUTO
The correct answer: If the note has an ID that matches the Note ID specified in the
POS Control table

28. When inventory records are automatically created for an item, where does the
initial "Average Cost" value come from?
Your response was: The TEMPLATE item

The correct answer: The LAST COST for the item

39. When the Transfer In ("TI") is posted, how is "Quantity on Transfer In" updated?
Your response was: Quantity on TI is increased by the Quantity Received.
The correct answer: Quantity on TI is reduced by the Quantity Received.