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Scan Tool Software Applications

Installation and Updates


Use this document to:

Unlock software applications on a Scan


tool

Install new software applications on


a Scan tool

Install the NGIS Software Suite


applications on a Personal Computer (PC)

If you purchased a new tool:

You received the tool, a Smart Card for each


application you purchased, a Card Reader, and
an NGIS Software Suite CD.

The scan tool applications have already been


authorized with the Smart Cards. Keep the
Smart Cards in a safe location for future use.

The CD contains a PC application for updating


software on the scan tool. Refer to Install the
NGIS Software Suite on a PC on page 4.

Update software applications on a


Scan tool

If you purchased a new application:

You received an NGIS Software Suite CD and


a Smart Card.

You use the CD to install or update the the


application.

You use the Smart Card to unlock the


application on the scan tool.

Scan Tool, Smart Card, and NGIS Software Suite CD

Refer to Unlock Tool Applications on page 2.

Note: This document assumes you have read the scan tool
User Guide and are familiar with the operation of the tool.

When you purchased the System 2.0


Starter Kit:

This document applies only if the


System 2.0 Memory Card is installed
in the Scan tool.
To obtain a System 2.0 Starter Kit,
contact your local distributor.

You received a System 2.0 Memory Card,


Memory Card Cover, Card Reader, NGIS
Software Suite CD, and USB Extension Cable.

Install the Memory Card and the Cover using


the instructions provided in System 2.0 Kit
Installation (p/n 534223).

The USB Extension Cable is for connecting the


Card Reader or a portable USB drive to hardto-reach USB ports.

The Card Reader and CD are for updating


software on the scan tool. Refer to Install the
NGIS Software Suite on a PC on page 4.

If you need additional help:


Refer to Frequently Asked Questions on
page 20.
12/13/05

2005, SPX Corporation Printed in U.S.A All Rights Reserved

534168

Scan Tool Software Applications Installation and Updates


Unlock Tool Applications

Unlock Tool Applications


Before you can use a Scan tool software application,
it must be installed in a Scan tool and unlocked.
When you first purchase a Scan tool, all available
applications are generally installed on the memory card
and the applications you purchased are unlocked.
All other applications are locked. If you later buy an
application, you have to do one of the following:

If the application is already installed in the tool,


but locked, you must unlock it for use.

If the application is not already installed in the tool,


you must install it for use.

To determine if you have to either unlock or install a new


application, follow these steps:
Note: Screens shown in this document are examples.
Actual screens vary.

Classic User Interface

b Do one of the following:

If you found the application on the tool, go to #2


on the next page.

If you did not find the application on the tool, use


the NGIS Software Suite to install the application.
Go to Install the NGIS Software Suite on a PC
on page 4.

Graphical User Interface

Look for the name of the application on the tools


screens. Look on any of the following screens:

Scan Diagnostics
Repair Information
Diagnostic Toolbox
NOTE: The screens may vary based on the User Interface setting (Graphical or Classic) as illustrated above
and in the next column.

Scan Tool Software Applications Installation and Updates


Unlock Tool Applications

Smart Card
Slot
(lower slot)

Computer Chip
(facing up)

Locate the Smart Card and the Smart Card


slot on the tool.

b Store the Smart Card in a safe location


for future use.

b Position the Smart Card with the gold computer


chip facing up and the arrow pointing at the tool.
c

Remove the Smart Card from the slot.

Insert the Smart Card entirely into the slot.

On/Off Button

Turn the tool off and wait for the screen to shut off.

b Turn the tool on; the new application is unlocked


(ready to use).
a

Use the Direction keys to select the application to


unlock and then press the ENTER key.
NOTE: As shown above, the application name
is in the bottom part of the screen and has a
padlock icon on the left side (graphical user
interface) or is greyed-out (classic user
interface).

b Wait for the new software applications main


menu screen to appear.

Go to the screen that has the new software


application (Scan Diagnostics, Repair Information,
or Diagnostic Toolbox).

b Notice the unlocked software application moved to


the top part of screen and the padlock is removed
(graphical user interface) or the color changed from
grey to black (classic user interface)

Use the EXIT key to return to the Application


Manager screen.

Refer to next section, Install the NGIS Software


Suite on a PC on page 4, to install the NGIS
Software Suite and to check for updates.

Scan Tool Software Applications Installation and Updates


Install the NGIS Software Suite on a PC

Install the NGIS Software Suite on a PC


Overview

The NGIS Software Suite contains a PC software


application that you use to download software from the
Internet to the Memory Card or a portable USB drive.
This section includes the following steps for installing
the NGIS Software Suite on a PC:
Step 1: Locate the Required Equipment (below)
PC or Laptop

Step 2: Install the NGIS Software Suite on page 5

PC Requirements:

Step 3: Use the NGIS Software Suite to Update


Tool(s) on page 5

Step 1: Locate the Required


Equipment
Before installing the NGIS Software Suite in the PC,
locate the following equipment:

NGIS Software Suite CD

Note: The NGIS Software Suite installs the following


software on the PC:

Scan Tool Update software


All scan tool software applications
User Guides and Vehicle Application Guides
ConnecTech PC software
Remote Display PC software

Microprocessor: 600 MHz minimum

RAM: 128 MB, minimum

Hard Drive (C drive): 1.5 GB free space, minimum;


2.5 GB recommended

CD Drive

Display (Monitor): VGA color, 600 x 800 pixel, minimum

Operating System: Microsoft Windows 2000 or


Windows XP

Internet Connection: High Speed strongly recommended

Scan Tool Software Applications Installation and Updates


Install the NGIS Software Suite on a PC

Step 2: Install the NGIS Software Suite


Use the following steps to install the new NGIS
Software Suite onto the PC from the CD.

Disable the anti-virus software and all firewalls (refer


to user guide that came with the anti-virus software).

b Close ALL open programs.

Select Yes, I want to restart my computer now.

b Remove the CD from the PC.

IMPORTANT: Do not leave the CD in the PC drive.


It may interfere with the PCs system startup files.
Click the Finish button.

d Wait for the PC to restart.

5
a

Insert the NGIS Software Suite CD into the PCs


CD drive.

b Wait for the Welcome to the InstallShield window


to appear.
NOTE: If this window does not appear automatically, refer to What if the NGIS CD does
not start automatically? on page 20.

Notice the new icons on the desktop:

Tool Update: for updating the tool


User Guide: software application User Guides

and Vehicle Application Guides

ConnecTech: for using the ConnecTech


software application

NGIS Remote Display: for using the Remote


Display software application
b Notice the new Next Generation Information System
menu options on the Start, Programs menu.

Step 3: Use the NGIS Software Suite to


Update Tool(s)

There are two methods for updating tools from the


Internet and/or PC. Refer to the following sections:

Follow the instructions on each window and click the


appropriate buttons to accept the License
Agreement and start the installation.

b Wait for the Installing NGIS, Installing ConnecTech


and Installing Remote Display windows to process.
c

Wait for the Setup of NGIS is Complete window to


appear.

Update Tool Applications Using a Memory Card


Reader on page 6 (recommended).

Update Tool Applications Using a Portable USB Drive


on page 12.

Scan Tool Software Applications Installation and Updates


Update Tool Applications Using a Memory Card Reader

Update Tool Applications Using a Memory Card Reader


Overview

Step 1: Locate the Required


Equipment

With the NGIS Software Suite installed on the PC, you


can use the PC and a memory card reader to update
the software applications on the Scan tools memory
card.

Before updating the scan tool, locate the following


equipment:

Note: There are two methods for updating the tool: one
method is to use the memory card reader, the other is to use
a portable USB Drive. The Steps in this section instruct you
how to use a card reader (recommended). To use a portable
USB Drive, refer to Update Tool Applications Using a Portable USB Drive on page 12.

This section includes the following steps:

Scan Tool with Power Supply

Step 1: Locate the Required Equipment


(next column)

Step 2: Download Internet Updates and/or Copy


Files to Memory Card on page 7
Step 3: Insert Updated Memory Card into Scan Tool
on page 11
Follow the steps in the order they are given.
Personal Computer (PC) or Laptop

Note: To update multiple Scan tools, check the Internet for


updates for the first tool memory card and then skip the Internet update steps for additional tool memory cards . You can
do this because the first update copies the updates to the PC
and then additional updates use the updated files from the
PC.

PC Requirements:

NGIS Software Suite installed (see Install the NGIS Software Suite on a PC on page 4)

USB Port

Internet Connection (optional but recommended)

Smart Card(s) for New Application(s) only

Card Reader

Card Reader Requirements:

Included in System 2.0 Starter Kit (p/n 3421-58)

Card Reader (p/n 3421-67)

Scan Tool Software Applications Installation and Updates


Update Tool Applications Using a Memory Card Reader

Step 2: Download Internet Updates


and/or Copy Files to Memory Card

Use the following steps to check the Internet for


updates and to download files from the Internet
(or the PC) to the scan tool Memory Card.
Note: The NGIS Software Suite must be installed in the PC
(see Install the NGIS Software Suite on a PC on page 4).

1
a

Insert the card reader into an unused USB port


on the PC.
Note: If the space around
the USB port is limited and
the card reader does not fit
into the port, try using the
USB Extension Cable.

b Close any windows or messages that appear


automatically (click the X in the upper, right corner).

Close all open programs; do not run


any other programs during the update.

b Connect the PC to the Internet (if available).


c

If connecting to the Internet, disable the anti-virus


software and all firewalls (refer to the user guide
that came with the anti-virus software).
NOTE: Instead of disabling a firewall, you can
optionally configure it to always allow connections from the NGIS Remote Update.exe
software application or to allow outgoing ftp traffic
(on port 21). Refer to the firewall user guide.

Double-click The NGIS Tool Update icon, or click


Start, Programs, Next Generation Information
System, NGIS Tool Update.

b Wait for the Select Tool window to appear.

Turn the scan tool Off.

b Locate the memory card slot on the left side of the


scan tool and remove the cover.
c

Click the Scan Tool button.

b Wait for the Select Update Method window


to appear.

Grasp the memory card and pull it out of the slot.

d Insert the memory card into the card reader and


firmly push it into place.

Scan Tool Software Applications Installation and Updates


Update Tool Applications Using a Memory Card Reader

a
a

Wait for the files to download.

b Determine which window or message appears


next and do one of the following:

Click the Using Memory Card button.

b Wait for the check Internet for updates message


to appear.

7
If the New Software message appears,
go to Update the NGIS Tool Update PC
Application on page 19.
Do one of the following:

Click the Yes button to check the SPX Internet


site for updates and download any new update
files that are available. (This updates the NGIS
applications that are already on the PC.)
Go to Step 8.

If the New Updates message appears,

NOTE: If a Connect to Internet message


appears, make sure nothing is blocking the
Internet connection (anti-virus, firewall, etc.),
connect the PC to the Internet, and then
click OK.

go to Step 9 on page 9.

Click the No button to not check the Internet for


updates, but to copy the NGIS application files
already on the PC. Go to Step 11 on page 9.

If the Memory Card Selection window appears,


go to Step 11 on page 9.

If the Transfer Files message appears,


go to Step 12 on page 9.

Scan Tool Software Applications Installation and Updates


Update Tool Applications Using a Memory Card Reader

11

NOTE: The New Updates message appears only if


there are internet updates for the scan tool applications.
a

Notice the download time estimate.

b Click the Continue button to begin downloading


the files.

NOTE: The Memory Card Selection window appears


only if more than one memory card is found in the PC.
(If it does not appear, go to Step 12.)

10

Click the down arrow and click the correct drive for
copying the files.

b Click the OK button. This displays the Transfer Files


message.
NOTE: Make sure you know which drive to select.
If a message appears that states the drive does not
contain a System 2.0 Memory Card, click the No button
and restart the update procedure.

12

Notice the estimated download time.


NOTE: The download time varies depending
on the size of the update files and the type of
Internet connection (dial-up, DSL, cable etc.)

b Wait for the next window or message to appear and


do one of the following:

If the Memory Card Selection window appears,


go to Step 11.

If the Transfer Files message appears,

Click the Continue button to begin copying the files.

b Wait for the Transferring Files to Memory Card


message to appear.

go to Step 12.

Scan Tool Software Applications Installation and Updates


Update Tool Applications Using a Memory Card Reader

Step 3: Insert Updated Memory Card


into Scan Tool

After copying the update files from the Internet or PC


to the memory card, use the following steps to insert the
updated memory card into the scan tool.

1
a

Connect the scan tools power supply and plug it into


a proper outlet.

IMPORTANT: Do not disconnect the Scan tool


power supply during the update. If you do, the tools
operating system may be damaged. Factory repair
may be required.
b Turn the scan tool on.
c

Wait for the updates to install into the scan tool. For
each locked application, the screen instructs you to
insert a Smart Card for unlocking the application.

3
a

Make sure the scan tool is turned off.

b Pull the memory card out of the Card Reader.


c

Smart Card
Slot
(lower slot)

Insert the Memory Card into the scan tools memory


card slot as follows:
-- Position the card so the System 2.0
label is facing up and the pin connections are facing the scan tool.

-- Insert the card into the slot and firmly


push it into place. (Do not force the
card).

Computer Chip
(facing up)

If you have the Smart Card, insert it into the Smart


Card slot as follows: (Otherwise, press the ENTER
key to continue without unlocking the application.)
-- Position the Smart Card with the gold
computer chip facing up and the
arrow pointing at the scan tool.

-- You may feel some resistance as the


pin connections slide into the card
slot connections.

-- Insert the Smart Card entirely into the slot.


b When the installation/update is complete, an
Installation Complete message appears.
Press the ENTER key to display the Application
Manager screen and complete the update.

d Install the protective cover in the memory card slot.


IMPORTANT: To avoid damaging the memory
card, make sure the arrow on the top of the cover
points toward the top of the scan tool.

Remove the Smart Card from the scan tool, if used.


Store all Smart Cards in a safe location for future
use.
IMPORTANT: DO NOT REMOVE THE MEMORY
CARD FROM THE SCAN TOOL; it contains the
operating system software and the software
applications.

11

Scan Tool Software Applications Installation and Updates


Update Tool Applications Using a Portable USB Drive

Update Tool Applications Using a Portable USB Drive


Overview

With the NGIS Software Suite installed on the PC, you


can use the PC and a portable USB drive to update
Scan tool software applications.
Note: There are two methods for updating the tool: one
method is to use the memory card reader (recommended),
the other is to use a portable USB Drive. The Steps in this
section instruct you how to use a portable USB Drive. To use
a memory card reader, refer to Update Tool Applications
Using a Memory Card Reader on page 6.

Personal Computer (PC) or Laptop

PC Requirements:

NGIS Software Suite installed (see Install the NGIS Software Suite on a PC on page 4)

USB Port

Internet Connection (optional but recommended)

This section includes the following steps:


Step 1: Locate the Required Equipment
(below)
Step 2: Download Internet Updates and/or Copy
Files to USB Drive on page 13

Step 3: Update Tool(s) with USB Drive on page


17
Follow the steps in the order they are given.

Portable USB Drive (p/n 3421-62)

USB Drive Requirements:

Step 1: Locate the Required


Equipment
Before updating the scan tool, locate the following
equipment:

256 MB minimum

Recommended USB drive: p/n 3421-62

Alternate drives:
-- Geek Squad USB Flash Drive
(Geek Squad 0.2)
-- SanDisk Cruzer Mini USB Flash Drive
(SanDisk Cruzer Mini 0.2)

-- Lexar JumpDrive USB Flash Drive


(Lexar Digital Film/W1)
-- SimpleTech Flash Drive
(SimpTech USB Drive 1.12)
-- Wolverine Miniature Series USB Flash Drive
(WD Flash Disk 1.11)

Scan Tool with Power Supply

NOTE: There are many manufacturers and types of


portable USB drives and the technology rapidly
changes. Therefore, it is impossible for SPX to test
every type of USB drive. The USB drives listed above
have been tested and are known to work for scan tool
updates.

Smart Card(s) for New Application(s) only

12

Scan Tool Software Applications Installation and Updates


Update Tool Applications Using a Portable USB Drive

Step 2: Download Internet Updates


and/or Copy Files to USB Drive

Use the following steps to check the Internet for


updates and to download files from the Internet
(or the PC) to a portable USB Drive.

Note: The NGIS Software Suite must be installed in the PC


(see Install the NGIS Software Suite on a PC on page 4).

Double-click The NGIS Tool Update icon, or click


Start, Programs, Next Generation Information
System, NGIS Tool Update.

b Wait for the Select Tool window to appear.

Close all open programs; do not run


any other programs during the update.

b Connect the PC to the Internet (if available).


c

If connecting to the Internet, disable the anti-virus


software and all firewalls (refer to the user guide that
came with the anti-virus software).

Click the Scan Tool button.

b Wait for the Select Update Method window


to appear.

NOTE: Instead of disabling a firewall, you can optionally configure it to always allow connections from the
NGIS Remote Update.exe software application or to
allow outgoing ftp traffic (on port 21). Refer to the firewall
user guide.

a
a

Click the Using USB button.

b Wait for the check Internet for updates message


to appear.

Insert the portable USB drive into an unused


USB port on the PC.
Note: If the space around
the USB port is limited and
the USB drive does not fit
into the port, try using the
USB Extension Cable.

b Close any windows or messages that appear


automatically (click the X in the upper, right corner).

13

Scan Tool Software Applications Installation and Updates


Update Tool Applications Using a Portable USB Drive

If the New Updates message appears,


go to Step 8 on page 15.
Do one of the following:

Click the Yes button to check the SPX Internet


site for updates and download any new update
files that are available. (This updates the NGIS
applications that are already on the PC.)
Go to Step 7.
NOTE: If a Connect to Internet message
appears, make sure nothing is blocking the
Internet connection (anti-virus, firewall, etc.),
connect the PC to the Internet, and then
click OK.

Click the No button to not check the Internet for


updates, but to copy the NGIS application files
already on the PC. Go to Step 10 on page 15.

If an NGIS Remote Update warning message


appears, go to Step 10 on page 15.

Wait for the files to download.

If the USB Drive Selection window appears,

b Determine which window or message appears


next and do one of the following:

go to Step 11 on page 15.

If the Copy Files message appears,


If the New Software message appears,

go to Step 12 on page 16.

go to Update the NGIS Tool Update PC


Application on page 19.

14

Scan Tool Software Applications Installation and Updates


Update Tool Applications Using a Portable USB Drive

10

NOTE: The New Updates message appears only if


there are internet updates for the scan tool applications.
a

Notice the download time estimate.

b Click the Continue button to begin downloading


the files.

9
NOTE: The NGIS Remote Update messages appear
only if there is a USB drive detected in the PC that may
not be compatible with the update process. (If a warning
message does not appear, go to Step 11.)
a

IMPORTANT: If a message asks to format the


drive to FAT, click the NO button.
b Wait for the next window or message to appear and
do one of the following:

Notice the estimated download time.


NOTE: The download time varies depending
on the size of the update files and the type of
Internet connection (dial-up, DSL, cable etc.)

If the USB Drive Selection window appears,


go to Step 11.

b Wait for the download to complete.


c

For each message that appears, read the message


and click the OK button.

If the Copy Files message appears,

Wait for the next window or message to appear and


do one of the following:

go to Step 12.

If an NGIS Remote Update warning message

11

appears, go to Step 10.

If the USB Drive Selection window appears,


go to Step 11.

If the Copy Files message appears,


go to Step 12.

NOTE: The USB Drive Selection window appears only


if more than one USB drive is found in the PC. (If it does
not appear, go to Step 12.)
a

Click the down arrow and click the correct drive for
copying the files.

b Click the OK button. This displays the Copy Files


message.

15

Scan Tool Software Applications Installation and Updates


Update Tool Applications Using a Portable USB Drive

Step 3: Update Tool(s) with USB Drive

After copying the update files from the Internet or PC


to the portable USB drive, use the following steps to
update one or more Scan tools with the USB drive.
(Repeat these steps for each scan tool that requires
updating.)

On/Off Button

USB Port

Turn the Scan tool off.

b Select USB Drive Tool Update and press the


ENTER key. The tool starts checking the portable
USB Drive and displays a message screen.

b Locate the USB port on the top of the Scan tool.


c

Select System Setup and press the ENTER key.


This displays the System Setup screen.

Align the connector on the portable USB Drive with


the connector in the Scan tools port and insert the
USB Drive entirely into the USB port.

Note: If the space around the


USB port is limited and the
USB drive does not fit into the
port, insert the USB drive
extension cable into the USB
port and insert the USB drive
into the loose end of the cable.
d Make sure the Memory Card is properly inserted into
the external memory card slot.

2
a

NOTE: If the message Please insert USB


Drive appears, make sure the USB Drive is
properly inserted into the tool and then press
the ENTER key. If the message appears again,
the USB Drive may not be compatible with the
tool update function. For USB drive requirements, refer to Step 1: Locate the Required
Equipment on page 12.

Connect the Scan tools power supply and plug it


into a proper outlet.

IMPORTANT: Do not disconnect the Scan tool


power supply during the update. If you do, the tools
operating system may be damaged. Factory repair
may be required.
b Turn the scan tool on.
c

Wait while the tool checks for update files on the


portable USB Drive.

b Wait for the next USB Drive Tool Update screen to


appear.

Wait for the Application Manager screen to appear.

17

Scan Tool Software Applications Installation and Updates


Update Tool Applications Using a Portable USB Drive

Read the instructions on the screen.

b IF INSTALLING A NEW APPLICATION, insert the


Smart Card into the Smart Card slot (see page 2).
c

Notice the remaining time status bar at the top


of the screen. This time changes after the update of
each application.
NOTE: If you are installing more than one new
application, the screens may instruct you to
insert the Smart Card for each application.
Follow all on-screen instructions.

Do one of the following:

Press the Update function key to update only the


tool applications that require updating.

Press the Add New App function key to install a

b Notice that when a System update completes,


the Scan tool reboots, checks the file systems, and
then displays the update progress screen again.

new application and to also update the tool


applications that require updating.

Press the Install All function key to install a


new application and to also update ALL of the
applications on the tool, whether or not they
require updating (this is a complete reinstall
of all applications on the tool; use it to repair
corrupt applications).

Wait for all updates to complete and for the USB


Drive Tool Update Completed message to appear.

Remove the portable USB Drive from the tool.

d Wait while the tool checks for updates on the


portable USB Drive.
e

Wait for the Instructions screen to appear.

b Remove the Smart Card from the scan tool, if used.


Store all Smart Cards in a safe location for future
use.
c
a

Read the instructions on the screen.

b Press the ENTER key. The tool checks the external


power source, starts the update, and then displays
an update progress screen.

18

Press the ENTER key to complete the update.

Scan Tool Software Applications Installation and Updates


Update the NGIS Tool Update PC Application

Update the NGIS Tool Update PC Application


After the NGIS Tool Update application is installed on
a PC, it will check for an update (new version) each time
you check the internet for tool updates. If a new version
of the NGIS Tool Update application is available, you
will be asked to download and install it BEFORE downloading any tool application updates.

Use the following steps to download and install the new


NGIS Tool Update application when the New Software
message appears.

1
a

Follow the instructions on each window and


click the appropriate buttons to accept the License
Agreement and start the installation.

b Wait for the Setup of NGIS is Complete window


to appear.

Click the Continue button to begin downloading


the files.

Remove the card reader or USB Drive from the


PC port.

b Remove the CD from the PC.

Wait for the download to complete and the Download


Successful message to appear.

IMPORTANT: Do not leave the card reader, USB


drive, or CD in the PC. They may interfere with
the PCs system startup files.
Select Yes, I want to restart my computer now.

d Click the Finish button.


e

After the PC restarts, repeat the update steps you have


done so far:

Click the OK button.

Wait for the PC to restart.

Step 2: Download Internet Updates and/or Copy

b Wait for the Welcome to the InstallShield


window to appear.

Files to Memory Card on page 7, or

19

Step 2: Download Internet Updates and/or Copy


Files to USB Drive on page 13.

Scan Tool Software Applications Installation and Updates


Frequently Asked Questions

Frequently Asked Questions


How do I get free software updates?

What if the NGIS CD does not start


automatically?

Free software updates for the tool are available periodically on the Internet. If you do not have Internet access,
you can get the software updates on a CD by calling
SPX Service Solutions at 800-533-6127 (press 1 for
Customer Service).

The install software uses Windows auto-play technology. This means the CD installation application starts
automatically when you insert the CD into the CD drive.
If the application does not start and the first screen does
not appear automatically, double-click the My Computer icon on the desktop and double-click the name
of the CD drive (labeled NGIS). If the installation still
does not start, double click the file named Setup.exe.

I dont have an NGIS CD, how do I


download the files from the Internet?
The NGIS Tool Update software and instructions are
available on the Internet. To download the files from
the Internet, visit the web site www.genisysotc.com
and click Software Download. Follow the web site
instructions.

Alternatively, you can click the Windows Start button


and click Run. This displays a Run dialog box. Click the
Browse button and then find and select the CD drive.
After this, select the Setup.exe file and click the Open
button (or OK). Then click the OK button in the Run box.

Does the NGIS update software work


if the operating system in the PC is
Microsoft Windows 95 or 98?

How do I verify the Scan tool has


current software?
A list of the latest (current) application versions is
available on the Internet. To see the list, visit the web
site www.genisysotc.com and click Software Download. Compare the list to the revision levels in the tool
(from the Application Manager screen, select System
Setup then Revision Levels).

No, for PC requirements, refer to Step 1: Locate the


Required Equipment on page 4.

Can I update the Scan tool without


installing any new applications?
Yes, you can.

What do I do if the tool update quits


unexpectedly and displays the main
window?
In some cases, specifically after performing a Smart
Card check, the tool update may quit and display the
main window. This may happen if a previously installed
version of the NGIS Software Suite was not removed
before installing a new version. To correct this, remove,
install, and update the software again.

20

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