Connect For Change - RCN Feb 2016
Connect For Change - RCN Feb 2016
Connect For Change - RCN Feb 2016
Contents
Foreword from Mencap and the Challenging Behaviour Foundation
Executive summary
Recommendations
Workforce 5
Services 5
Learning disabilities and nursing in England
Services 9
Inpatient services
Community services
11
Joe 12
The disconnect
13
Workforce 13
Staffing levels
13
Nurse numbers
14
Skill mix
15
Student commissions
16
Future workforce
17
Strengthening rights
18
Service improvements
18
Commissioning 19
Integration 19
Case study: How Salford is making it happen
21
Re-provision of services
21
Conclusion 23
References 23
This publication is due for review in May 2016. To provide feedback on its content or on your experience
of using the publication, please email [email protected]
2
Executive summary
After the exposure of the abuse at Winterbourne View,
people with learning disabilities and their loved ones
were promised change. Nearly five years later there
has been little improvement to the lives of thousands
of individuals who were promised that the care and
treatment they receive would change for the better.
Despite numerous investigations and high-profile
reports, the pace of progress has been unacceptably
slow. Repeatedly, promises and ambitions have
not been translated into the action that is needed
to transform services. The Coalition Government
pledged to move all those wrongly placed in hospital
into more appropriate settings in the community by
July 2014.
This promise remains unmet.
The number of people in inpatient facilities actually
increased over 2015, showing a revolving door of
admissions and discharges; a system which is failing
thousands of people.
Why is the gap between the ambition and the
implementation so great? A key and critical factor is
the reduction and devaluing of the learning disability
workforce. The disconnect between workforce planning
and service design is magnified in this complex
health and social care setting. Without a skilled and
specialised workforce to treat and care for people there
will be no health and social care services.
In the past five years the learning disability nurse
workforce in the NHS in England has been cut by a
third; over 1,700 learning disability nursing posts have
been cut since May 2010. Five hundred and forty of
the jobs cut have been those of the most senior and
experienced nurses: there has been a reduction of
40% in band 7 and 8 nurses.
Learning disability student nurse training places have
also been cut by 30% over the past decade, with
numbers remaining consistently low since 2011. In
2016/17 learning disability nursing is the only field of
nursing education where, despite a national shortage
of nurses, the number of student places fell even
lower than last year.
The cuts made to learning disability nurse numbers
are the most dramatic reductions observed across all
fields of nursing in all NHS settings. If there was ever
an intention to phase out this specialised strand of
4
Recommendations
The Royal College of Nursing (RCN) proposes the following recommendations to address the issues
highlighted in the report.
Workforce
Services
Throughout the report the term people with learning disabilities will be used as an umbrella term to cover those with learning disabilities, autism
and/or challenging behaviour whilst acknowledging there are differences between these complex conditions
2
www.improvinghealthandlives.org.uk/publications/1241/People_with_Learning_Disabilities_in_England_2013
3
Identified at School Action Plus or statements in DfE statistics as having either a primary or secondary Special Educational Need associated with
learning disabilities
4
RCN (2014) Learning from the past- setting out the future: Developing learning disability nursing in the United Kingdom
www.rcn.org.uk/professional-development/publications/pub-003871
1
Fast-track sites are Greater Manchester and Lancashire; Cumbria and the North East; Arden, Herefordshire and Worcestershire; Nottinghamshire;
and Hertfordshire www.kingsfund.org.uk/projects/new-gov/mental-health
5
Services
Inpatient services
Following Winterbourne View the Department of Health commissioned the collection of detailed information
relating to the prevalence of learning disabilities in England and access to services. The Health and Social
Care Information Centre (HSCIC) publishes monthly Assuring Transformation data around indicators such
as admissions, discharges/transfers, and length of stay in hospital. Recent data shows that there are still
thousands of people with learning disabilities in hospital despite plans to move people out of hospital.
Figures from December 2015 give a snapshot of the issue. At the end of the month there were 2,595 people
with learning disabilities in NHS-funded hospital care; however it is likely that the number is greater as 10
Clinical Commissioning Groups failed to provide data. In fact, the recent Learning Disability Census 2015
estimates there are 3,480 people with a learning disability in inpatient units.6
2,515 of the 2,595 patients identified in the Assuring Transformation data had been in hospital since the
previous month. There were 105 discharges/transfers from hospital but also 80 admissions.
Table 1 shows that although there has been progress, with the number of discharges increasing, there are
fluctuations in the monthly number of people being admitted to NHS-funded inpatient facilities. There
is clearly still the demand for treatment and assessment in hospital, largely because the community
provision needed to keep people out of hospital is unavailable.
Table 1: Number of people with learning disabilities admitted to and discharged from hospital
Discharges/transfer
Admissions
Feb-15
75
30
161
Mar-15
95
50
197
Apr-15
100
75
167
May-15
70
50
159
Jun-15
90
65
171
Jul-15
85
85
186
Aug-15
80
60
169
Sept-15
100
50
184
Oct-15
80
75
189
Nov-15
80
50
185
Dec-15
105
80
204
Source: Information provided from CCGs for Learning Disability Services Monthly Statistics - Commissioner census (Assuring
Transformation), Experimental Statistics
www.hscic.gov.uk/catalogue/PUB17190/ldsm-feb-15-exec.pdf, www.hscic.gov.uk/catalogue/PUB17448/ldsm-mar-15-exec.pdf, www.
hscic.gov.uk/catalogue/PUB17634/ldsm-apr-15-exec.pdf, www.hscic.gov.uk/catalogue/PUB17738/ldsm-may-15-exec.pdf, www.
hscic.gov.uk/catalogue/PUB17860/ldsm-jun-15-exec.pdf, www.hscic.gov.uk/catalogue/PUB18173/ldsm-jul-15-exec.pdf, www.hscic.
gov.uk/catalogue/PUB18486/ldsm-aug-15-exec.pdf, www.hscic.gov.uk/catalogue/PUB18793/ldsm-sep-15-exec.pdf, www.hscic.gov.
uk/catalogue/PUB19062/ldsm-oct-15-exec.pdf, www.hscic.gov.uk/catalogue/PUB19637/ldsm-nov-15-exec.pdf, www.hscic.gov.uk/
catalogue/PUB19833/ldsm-dec-15-exec.pdf
Health and Social Care Information Centre, Learning Disability Census 2015
www.hscic.gov.uk/catalogue/PUB19428/ld-census-initial-sep15-rep.pdf (p. 76)
6
Fig 1: CCG learning disability inpatient numbers and NHS learning disability nurse numbers January-July 2015
2,650
3,900
2,600
3,850
2,550
3,800
2,500
2,450
3,750
2,400
3,700
2,350
3,650
3,600
2,300
Jan-15
Jul-15
2,250
Patients in hospital
Health and Social Care Information Centre, Learning Disability Census 2015
(www.hscic.gov.uk/catalogue/PUB19428/ld-census-initial-sep15-ref-tables.xlsx)
7
10
Community services
The cornerstone to delivering Transforming Care
is to have an appropriate range of services for
people with learning disabilities in the community.
Worryingly, 85% of learning disability nurses say
there are not enough of the right services in the
community to support and care for people.
Despite the ambitions post-Winterbourne View to
improve community services, only 22% of learning
disability nurses agreed with the statement that
there are now better services in the community
than there were three years ago; 47% disagreed or
strongly disagreed.
For many people, the right support in the
community should prevent the need for inpatient
admission. However, there are situations where
a person with a learning disability does require a
period of inpatient assessment and treatment. It
is crucial, however, that they are able to access
an early discharge to an appropriate community
service with learning disability nursing support as
part of the package. The RCN fully supports the
commitment to transfer people out of inpatient
services, but is alarmed at the strong message
from nurses that the appropriate services are not
in place in the community to safely support the
closure of inpatient services.
The RCN fully supports the ambition to deliver new
services in the community, but emphasises these
services must be safe and appropriately staffed with
a skilled and caring workforce. NHS England should
ensure that only high-quality local services with
learning disability nursing support are developed.
The plan is to close some hospital facilities over
the next three years. The RCN is also concerned
that some hospitals and services are already
closing before robust provision in the community
is available, leaving people without the support
and help they need. In some cases commissioning
arrangements are changing and independent
providers are closing unsustainable services.
The RCN is aware that some independent providers
have already had to make strategic business
decisions to meet commissioners requirements
and have had to close a number of their hospital
services for those with learning disabilities.
Closures may happen at short notice with minimal
www.mencap.org.uk/news/article/public-loses-faith-nhs-failing-people-learning-disability
11
Joe
Our son Joe is 40 years old. Hes a boisterous person,
with a wicked sense of humour. He loves being out and
about, and he has a big family who love him to bits.
Joe has a severe learning disability and behaviour that
challenges. He doesnt use many words.
When communicating with Joe, staff need to listen to
him and repeat back to him what he has said. They
must not try to pass it off with saying: Ok Joe, yes
mate, if they dont understand what he is trying to say,
as Joe will become frustrated and upset by this, which
will lead to incidents happening.
Joe had been successfully living with a friend in
supported living, but he became unsettled when
the manager and other familiar members of staff
left. Nothing was done by social services to change
his support despite his familys requests. After an
incident, he was detained under the Mental Health Act
and sent to a unit 130 miles away from home.
After 2 years, and battling with the authorities, we
managed to get him home.
He is now living in his own place with support. We
are so pleased that he is now back living close to
us. But we really worry about there being no proper
12
The disconnect
The RCN has continually highlighted the disconnect
between workforce planning and service delivery.
In November 2014 we published Turning Back the
Clock? RCN Report on Mental Health Services in the
UK. The report exposed that despite pledges to
improve mental health care and grow community
services, the mental health nursing workforce had
been significantly cut. This is largely at odds with
the commitment to parity of esteem.
The recent NAO report Managing the Supply of
NHS Clinical Staff in England has also voiced strong
concerns about the reliability of local workforce plans
and the extent to which they account for changes in
how services are delivered. The NAO recommends
that all key health policies and guidance explicitly
consider the workforce implications.
Building the Right Support needs to go further in
considering the workforce and cost implications for
delivering the change that is required.
Workforce
Staffing levels
Staffing levels and overall workforce numbers
directly impact on the quality of care delivered to
patients. The RCN continues to be concerned about
staffing levels across all settings but there has
been a marked reduction in staffing levels across
learning disability settings in the past year. Nurses
reported falls in staffing levels in both the NHS and
independent providers. As Table 2 shows, 42% of
nurses said that they have seen the staffing levels
of registered nurses decrease over the past year.
Similarly, nearly a third (29%) of respondents said
that the number of health care assistants in the
nursing establishment had also fallen.
Health care
assistants
Decreased
42%
29%
39%
48%
Increased
12%
14%
Not sure/Dont
know
8%
9%
13
Safe staffing levels are critical when caring for people with learning disabilities and those who present
challenging behaviour. The right number of nurses is needed to protect both patients and nurses and
to ensure that patients are receiving high-quality care and support. The National Institute of Clinical
Excellence (NICE) withdrew the work planned to produce a guideline for nurse staffing levels across
learning disabilities settings. The work will now be carried out by NHS Improvement and Quality in
conjunction with the Chief Nursing Officer. The RCN strongly supports this vital work.
Nurse numbers
Providers need access to a sufficient supply of learning disability nurses to safely staff settings. Table 3
shows that the total number of learning disability nurses in the NHS has fallen by a third since 2010. This
reduction of 1,726 registered nurses in learning disability settings is a serious concern.
Part of the reduction can be attributed to some NHS services being re-provided by non-NHS providers,
with nurses also being transferred. Unfortunately, at present there is no national data collection across all
providers showing how many nurses have been transferred outside the NHS, and how many nursing posts
have simply been cut.
However, the decline of learning disability nurses in NHS general acute and community settings impacts
on the entire health care workforce. The presence of specialist learning disability nurses can assist in the
upskilling of general nursing staff in all areas, as people with learning disabilities often require access to
the full range of health services for both mental and physical health needs.
Table 3: Learning disability nurses 2010-2015
May-10
May-11
May-12
May-13
May-14
May-15
Oct-15
Difference
%
change
Community
learning
disabilities
2,571
2,416
2,316
2,150
2,017
2,003
2,010
-561
-22%
Other learning
disabilities
2,916
2,508
2,249
2,156
2,047
1,754
1,752
-1,164
-40%
Total learning
disabilities
5,488
4,924
4,566
4,306
4,064
3,757
3,762
-1,726
-31%
www.hscic.gov.uk/catalogue/PUB16933/nhs-staf-2004-2014-non-med-tab.xls
www.hscic.gov.uk/catalogue/PUB19670/nhs-work-stat-oct-2015-nur-area-levl.xls
Data over the past decade presented in Figure 2 shows a dramatic decline in the number of learning disability nurses. This is surprising considering what we know about the population of people with learning
disabilities being diagnosed earlier, living longer and having more complex health needs. The decline in
nurse numbers over the past 10 years also shows an erosion of the value of the learning disability nurse that
seems largely at odds with Transforming Care.
14
3,500
3,000
2,500
2,000
1,500
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
Note: 2005-2014 data September each year. 2015 is the latest data available from October 2015 provisional statistics.
www.hscic.gov.uk/catalogue/PUB16933/nhs-staf-2004-2014-non-med-tab.xls
www.hscic.gov.uk/catalogue/PUB19670/nhs-work-stat-oct-2015-nur-area-levl.xls
Skill mix
Not only has the number of nurses decreased drastically, but HSCIC data shows that proportionately more
senior nurses have been lost in the NHS in England than in other Agenda for Change bands. Figure 3 shows
the 40% reduction in band 7 and 8 learning disability nurses; that is a loss of 540 senior NHS nursing posts.
0%
Apr-10
Jun-10
Aug-10
Oct-10
Dec-10
Feb-11
Apr-11
Jun-11
Aug-11
Oct-11
Dec-11
Feb-12
Apr-12
Jun-12
Aug-12
Oct-12
Dec-12
Feb-13
Apr-13
Jun-13
Aug-13
Oct-13
Dec-13
Feb-14
Apr-14
Jun-14
Aug-14
Oct-14
Dec-14
Feb-15
Apr-15
Jun-15
Aug-15
Oct-15
-5%
-10%
-15%
-20%
-25%
Band 5
Band 6
Band 7
Band 8
-30%
-35%
-40%
-45%
-50%
15
Planned
Actual
2004/5
1,083
844
2005/6
960
706
2006/7
910
723
2007/8
798
617
2008/9
811
629
2009/10
755
723
Student commissions
2010/11
777
642
2011/12
614
574
2012/13
612
618
2013/14
876
603
2014/15
653
2015/16
664
2016/17
638
16
Future workforce
Learning disability nurses play an integral part in
supporting people to live independently and should
be trained in providing positive behaviour support.
Cuts to nurse numbers, senior posts and student
commissions over the past five years highlights
how undervalued the learning disability nursing
workforce has been despite this being a time of
transformation for learning disability policy.
In order to truly transform care, health and social
care providers delivering these services need to
deploy dedicated people, in sufficient numbers and
with the right skills and breadth of knowledge to
provide whole person-centred care.
As the drive towards moving people out of
hospital and embedding new community services
continues, it is important that the inpatient
learning disability nurse workforce is provided
with the support and training to re-skill to work in
community-based settings.
Part of HEEs ongoing work is in developing
and testing a new Learning Disability Skills and
Competency Framework. This work is expected to be
rolled out in early 2016. The RCN welcomes the new
framework but would emphasise the particular role
that learning disability nurses can play in upskilling
all health and social care staff and raising standards
when caring for people with challenging behaviour.
The RCN calls for a long-term (five-to-ten-year)
nursing workforce strategy that underpins
Transforming Care.
17
Strengthening rights
One of the pillars supporting Transforming Care is
the commitment to help strengthen the rights of
people with learning disabilities. There has been
some progress in this area and the Department of
Health completed the No Voice Unheard, No Right
Ignored consultation.
In our response, the RCN highlighted that many
of the proposals seem to be covered by existing
legislation. The RCN agrees that NHS communities
should have the same duties as local authorities, to
put peoples wellbeing at the heart of what they do.
This includes making sure that people are helped
and supported to stay close to home for their care,
support and treatment in the least restrictive
setting as a first option wherever possible. 11
A central element of the proposals in relation to
strengthening rights is the right to challenge any
decision to admit or continue to keep a person
in inpatient care. When asked, 38% of nurses
Service improvements
When asked for an overall opinion, only 16%
of nurses said they had seen improvements to
services in the past three years. Forty per cent said
services are about the same but 44% said they had
got worse. However, learning disability nurses did
identify some specific improvements:
11
18
www.rcn.org.uk/-/media/royal-college-of-nursing/documents/policies-and-briefings/consultation-responses/2015/june/1515.pdf
Commissioning
There is great variation in the experiences of patients,
their families and nurses alike. The variation in the
quality of services available is unacceptable.
A key factor in improving future services is through
the effective commissioning of services. All
commissioners should be operating with the shared
understanding that hospitals are not homes and
that pooling funding across health and social care
will help with the provision of integrated services
for patients. The RCN supports Sir Stephen Bubbs
recommendation that local commissioners should
follow a mandatory framework; a step that should
help minimise the variation in service provision.
Detailed consideration must also be given to the
quality and capacity of existing services. Future
specialist services that are commissioned must
also have longevity.
Increasingly, the NHS and local authorities are
commissioning independent providers to provide
learning disability services. Some of these
independent providers are leading the way in
service design for assisting people with learning
disabilities to live as independently as possible.
Integration
The current approach to the provision of learning
disability services is complex. At present, there is
differential entitlement to receiving them; free at
the point of delivery for health and means-tested
for social care. This has created a fragmented
system of health and care, often leading to peoples
fundamental needs not being met, and resources
being wasted through unnecessary duplication.
Recently there has been a national shift towards
a more integrated approach, joint commissioning,
pooled budgets and co-ordinated service, in order
to meet increasingly complex health and care
needs. This is especially important for people with
learning disabilities, who are more likely to need
to access a range of different services to meet both
their physical and mental health needs. The recent
service model for commissioners highlights the
need for access to specialist health and social care
support in the community via integrated specialist,
multi-disciplinary health and social care teams.
19
Re-provision of services
Service re-design and the re-provision of
services to non-NHS providers directly affect
service users and their families. However, the
re-commissioning of services also has a direct
impact on employees, including thousands of
nurses and health care assistants.
Often when nurses are transferred from the
NHS to new employers this is done under TUPE
TUPE refers to the Transfer of Undertakings (Protection of Employment) Regulations 2006 amended by the Collective Redundancies and
Transfer of Undertakings (Protection of Employment) (Amendment) Regulations 2014.
12
21
Conclusion
The ambition to transform the care that people
with learning disabilities receive must continue.
Despite laudable policy ambitions to transform
care following Winterbourne View, thousands of
people remain inappropriately placed in hospital
because there are not the right services in the
community to support them. The pace of change
has been far too slow.
Learning disability nurses tell us that there has
been little or no improvement in learning disability
services for children and adults over the past five
years. Forty-four per cent of nurses told us that
they have actually got worse.
Separately, the learning disability nurse workforce
in the NHS in England has been cut by a third in
References
Department for Health (December 2012),
Transforming Care: A National Response to
Winterbourne View Hospital (www.gov.uk/
government/uploads/system/uploads/
attachment_data/file/213215/final-report.pdf)
Department for Health (December 2012),
DH Winterbourne View Review Concordat:
Programme of Action (www.gov.uk/
government/uploads/system/uploads/
attachment_data/file/213217/Concordat.pdf)
Department for Health, Skills for Health and
Skills for Care (2014), A Positive and Proactive
Workforce (www.skillsforcare.org.uk/
Document-library/Skills/Restrictive-practices/
A-positive-and-proactive-workforce-WEB.pdf)
Health and Social Care Information Centre
(December 2015), Learning Disability Census
Report (www.hscic.gov.uk/catalogue/
PUB19428/ld-census-initial-sep15-rep.pdf)
National Audit Office, (February 2015), Care
Services for People with Learning Disabilities
and Challenging Behaviour, (www.nao.org.uk/
wp-content/uploads/2015/02/Care-servicesfor-people-with-learning-disabilities-andchallenging-behaviour.pdf )
National Audit Office (February 2016), Managing
the Supply of NHS Clinical Staff in England (www.
nao.org.uk/wp-content/uploads/2016/02/
Managing-the-supply-of-NHS-clinical-staff-inEngland.pdf)
23
February 2016
Published by the Royal College of Nursing
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