Ecommerce Domain Interview Questions

Interview Questions on
Ecommerce Domain
1) What is Web Portal and give some examples?
Web portal is a business gateway ex: online shopping portals, http://www.naukri.com/
like job portals
2) What are the Types of Ecommerce Applications available in the industry?
Business to Business (B2B)
Business to Customers (B2C)
Customers to Customers (C2C)
Customers to Business (C2B)
Etc...
3) What are two advantages of electronic commerce over traditional
commerce?
Advantages of electronic commerce over traditional commerce are as follows:
1. Instant worldwide availability.
2. A streamlined buyer-to-seller relationship.
3. Reduced paperwork.
4. Reduced errors.
5. Time and overhead costs.
6. Reduced time to complete transactions.
7. Easier entry into new markets.
8. New business opportunities.
9. Improved market analysis.
10. Wider access to assistance and advice.
11. Improved product analysis.
12. The ability to streamline and automate purchasing.
4) How testing is crucial in e-commerce?
Testing is crucial to e-commerce because e-commerce sites are both business critical and
highly visible to their users; any failure can be immediately expensive in terms of lost
revenue and even more expensive in the longer term if disaffected users seek alternative
sites. Yet the time pressures in the e-commerce world militate against the thorough
testing usually associated with business criticality, so a new approach is needed to
enable testing to be integrated into the development process and to ensure that testing
does not present a significant time burden.
5) How to test Payment Gateways in web portals?

Using dummy card ids, we can test Payment Gateways.
6) What is Online Shopping Application and give some examples?
Online Shopping Application provides business gateway between Product vendors and
Customers.
Ex: Walmart, amazon etc...
7) What is the difference between business-to-business and business-toconsumer electronic commerce?
Difference between business-to-business and business-to-consumer e-commerce:
Business-to-business electronic commerce is conducted between two separate
businesses, such as a large company needing office supplies and an office supply
company. Business-to-consumer electronic commerce is between one individual and a
company selling goods or services.
8) What are the possible drawbacks of electronic commerce?
Increased vulnerability to fraud; difficulty protecting intellectual property; risks to
confidentiality; problems over taxation; customs requirements; regulations; credit card
fraud; security; trust problems, and constant availability.
9) What are the payment models for electronic commerce?
The e-cash model, the check model, and the credit model.
10) How does Web marketing create a more personalized approach than radio
or television advertising?
By allowing users to select the ads they would like to pursue; in radio and television
advertising, the viewer or listener is more of a passive recipient of the information.
11) How to set Up an E-Commerce System?
E-commerce Web sites are not easy to set up. With a plethora of e-commerce solutions
in the market, entrepreneurs have to make a few key decisions:
The entrepreneur has to decide on the initial amount of investment required for an ecommerce Web site, as well as the volume of business of an e-commerce Web site over
the Internet. Investment factors and business objectives dictate the type of software,
database, or other applications that are required to set up the e-commerce Web site.
There are specific elements involved in an e-commerce system. These elements range
from domain name for the site to the merchant account for e-commerce transactions.
Each of these elements requires a certain amount of scrutiny before setting up an ecommerce Web site.
Before launching the e-commerce Web site on the Internet, it requires rigorous testing.
Some of the important and common types of testing include security testing, software
and hardware reliability, and compatibility between all the elements of the system.
12) What is Software reliability in e-commerce?
E-commerce requires software that performs critical tasks, such as creating storefront
and a shopping cart, collecting customer data, and providing the payment gateway. This
software needs to function correctly.
Testing assures the organization of the quality and integrity of the e-commerce solution.
13) What is System assurance in E-commerce?
The main purpose of system assurance is to deliver a quality product. Conformance to

requirements increases the organizations confidence in the system.
An e-commerce system deals with three parties: the bank, the transaction
clearinghouse, and the customer. The interdependency of these three parties makes the
process of buying and selling over the Internet more critical than in real life. If the faith
of any of these parties dwindles in the e-commerce site, the entrepreneurs can lose a lot
of money, as well as their reputation.
For example, in the case of a faulty e-commerce system, the credit card of the customer
may be billed immediately for the complete order, when only a partial order has been
filled. Testing must assure that partial order fulfillment and billing are done correctly.

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Ecommerce Domain Interview Questions

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What are the different types of ecommerce applications?

What are two advantages of electronic commerce over traditional commerce?

Interview Questions on

5) How to test Payment Gateways in web portals?

The main purpose of system assurance is to deliver a quality product. Conformance to

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