Is Your Organisation in Control?: Client
Is Your Organisation in Control?: Client
Is Your Organisation in Control?: Client
Client
Management
Delivery Teams
Support Groups
Vendors
Mr. Kilaru Harsha Vardhan
Asst. professor
Defining Management
Working with and through individuals,
groups, and other resources to accomplish
organizational goals and objectives
The Organisation
Specialisation
Hierarchy of authority
Increasing size
Greater complexity
7-2
Managers
Planning
activities to
achieve the
organization's
objectives
Organizing
resources and
activities to
achieve the
organizations
objectives
Staffing
the
organization
with qualified
people
Directing
employees
activities
toward
achievement
of objectives
Controlling
the
organizations
activities
to keep it
on course
Planning Defined
A systematic process of reaching a
desired state by establishing goals
and formulating strategies to achieve
them
Planning
Planning involves selecting missions
and objectives and the actions to
achieve them.
Planning precedes any other
managerial function
Plans need to be made utilizing the
least of the resources.
Planning is required in each and
every job
Develop Strategies
Establish policies
Coordinate
throughout the
planning
Develop preventive
&/or contingent
action
Identify potential
problems
Establish schedules
and budgets
Establish procedures
Types of Plans
7-3
Operational
Plans
Specify actions to
achieve tactical plans
(very short-term)
Tactical
Plans
Designed to implement
strategic objectives
(usually one year or less)
Strategic
Plans
Establish long-range
objectives
Advantages of Planning
Better coordination
More efficient control of operation
Easier delegation
More economical use
Better decision making
Planning Decisions
Anticipates the future, sets goals and
objectives and identifies the actions
necessary for the organization to attain
these goals and objectives
Determining where you want to go and
how and when youre going to get there
It involves specifying a target, a path or
route to be followed and a time schedule
for achieving that target
Organising Defined
The process of structuring and
coordinating an organizations
resources to carry out the strategies
formulated in the planning phase
effectively and efficiently
Stated simply, determining what
needs to be done and who is to do it
Organising Process
Step:1
Division
Step: 2
Coordination
Step: 4
Step: 3
Flow of
information
Control of tasks
Staffing
Staffing is defined as filling and keeping
filled positions in the organisation structure
through :
1.Identifying work force requirements
Directing Defined
The process of directing and
motivating all involved parties to
help achieve the organizations goals
effectively and efficiently
Guidelines on Directing
Guidelines on Directing
Do not give too many orders
Provide just enough detail
Watch
out
for
conflicting
instructions
Do not choose only the willing
worker
Try not to pick on anyone
ABOVE all do not play the BIG
SHOT
Controlling Defined
The process of monitoring activities
to ensure they are being
accomplished as planned and of
correcting any significant deviations
Controlling
Controlling Process
Establish
Performance
standards
Monitor actual
performance
Measure
performance
Correct deviations
from standards
Controlling Techniques
Budget
Statistical Data
Reports and
Analysis
Time Budgeting
Program
Procedural
Planning & Control.
Controlling Decisions
Evaluates the performance of an
organization and its units to see
whether the organization is
progressing in the desired direction,
and taking corrective action when
and where necessary
Making sure what you want to
happen does indeed happen!
Decision-making
Set boundaries and limitations
Define objectives
Recognise limitations
Varies from company to company
Judgment
Initiative
Integrity
Energy
Foresight
Decisiveness
Dependability
Fortune (American
business journal)
Fairness
Ambition
Emotional stability
Co-operation
Objectivity
Human Relations skills