Jurnal 12
Jurnal 12
Jurnal 12
This study focused on management style as a correlate of job performance of employees of selected
Nigerian brewing industries. The study made use of two brewing industries in Oyo and Osun States of
Nigeria. A sample of 200 employees was selected from the two industries. Two instruments were used
to generate data for the study namely Supervisory Behaviour Descriptive Questionnaire (SBDQ) and
Role-Based Performance Scale (RBPS). The results of the study indicated that there was a relationship
between management styles and job performance. Also, employees were found to be more responsive
to the autocratic management style due to the nature of the work in the industries. The study
recommended that the manager should ensure that work is designed in a way that improves
employees feeling of satisfaction and commitment to the work which will impact on how well they
perform on their jobs and that an assessment of the type of management style employed can assist in
determining the basis for a successful and effective performance in terms of specific programs and
projects.
Key words: Management styles, job performance, brewing, relationship.
INTRODUCTION
Human beings become members of an organization in
order to achieve certain personal objectives. The extent
to which they are active members depends on how they
are convinced that their membership will enable them
achieve their predetermined objectives. Therefore, an
individual will support/be with an organization if he
believes that through it his personal objectives could be
met, otherwise there will be a decline in the persons
interest. The management style in an organization is one
of the factors that play a significant role in enhancing or
retarding the interest and commitment of the individuals
in the organization. The need for a manager to find his
management style is thus emphasized.
In order to achieve the desired objectives, there must
be an interaction between employers and employees (or
management and staff or leaders and followers). The
management/leadership style that characterizes the inter-
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Management styles
The term management style can be defined as the
leadership method a manager uses in administering an
organization. It includes controlling, directing, indeed all
techniques and methods used by leaders to motivate
subordinates to follow their instructions. It can be
described as the particular practice used to direct an
organization. Robbins (2003) defined managers as
individuals who achieve goals through other people, who
oversee the activities of others and who are responsible
for attaining goals in these organizations.
According to Kavanaugh and Ninemeier (2001), there
are three factors that determine the type of leadership
(management) style: leaders characteristics, subordinates characteristics and the organization environment. More specifically, the personal background of
managers such as personality, knowledge, values, and
experiences shapes their feelings about appropriate
leadership that determine their specific leadership style;
employees also have different personalities, back- grounds,
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LITERATURE REVIEW
Management style is a contingency variable that
indicates much about the degree of formality of the
organization, the management control process, the
appropriate motivation process, the degree of participation and the level at which decisions are made (Daft,
1998; Larson et al., 1986). Management style affects the
attainment of organizational goals through organizing,
leading, controlling organizational resources (Daft, 1998).
The perceptions of followers are important factors in the
success of the organization's effectiveness. This is one of
the reasons why managers are obviously important to an
individual's career. They can help a person advance or
slow the progress for advancing in his or her careers.
Job performance
Organizations need highly performing individuals in order
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Procedure
Pre-survey visits were made to the selected organizations to collect
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Research instrument
The research instrument for the study was the Supervisory
Behaviour Descriptive Questionnaire (SBDQ) and the Role-Based
Performance Scale (RBPS). The SBDQ was developed by
Fleishman (1953) which is a 48-item inventory designed to assess
the kinds of leadership/management that exist at the workplace. It
involves the employees description of their managers, leaders,
supervisors, or bosses on the style of management he/she adopts
in directing the affairs of the organization. The assessment is from
the perspective of the workers, that is, how workers perceive their
leaders behaviour or their manager/ supervisor at work. The
questionnaire measures two styles of management which are
Autocratic and Democratic Styles. Sample questions in the
questionnaire include. He/She demands more than we can do,
He/She resists changes in ways of doing things, He/She offers
new approaches to problem, and He/She backs up his/her
workers in their actions. The questionnaire made use of the Likert
scoring format. Never = 1, Seldom = 2, Occasionally = 3, Often = 4,
and Always = 5.
SBDQ has both direct and reverse scoring items. Direct scoring
items are 1, 2, 3, 4, 6, 8, 10, 14, 19, 20, 22, 23, 24, 25, 26, 27, 28,
29, 30, 31, 33, 33, 34, 36, 37, 38, 39, 40, 41, 43, 44, 45, 46, 47, 48.
Reverse scoring items are 5, 7, 9, 11, 12, 13, 15, 16, 17, 18, 21, 35,
42. Items 1-28 measure the democratic management style while
29-48 measures autocratic management style. The results of both
direct and reverse scoring items are added together to compute the
total score for the scale.
The Role-Based Performance Scale (RBPS) was developed by
Welbourne et al. (1997). This is a 20-item questionnaire designed
to measure job performance on the basis of roles performed by an
individual within the organization as being a composition of Job,
Career, Innovator, Team, and Organization roles. It itemizes
questions under each role. The scoring is a Likert type in which the
responses are scaled from 1 to 5. Needs much improvement = 1,
Needs some improvement = 2, Satisfactory = 3, Good = 4, and
Excellent = 5.
Sample questions from the RBPS include: Quality of work
output, Obtaining personal career goals, Coming up with new
ideas, and Working as part of a team or workgroup. The total
score for the RBPS is 100.
RESULTS
H1: There is a significant relationship between
management styles and job performance.
Hypothesis one states that there is a significant
relationship between management styles and employees
job performance. This hypothesis was tested using
Pearson Product Moment Correlation. The result is
presented in Table 2.
The result in Table 2 showed Pearson correlation
analysis of the relationship between management styles
and job performance. It is shown that management styles
had a significant relationship with employees job
performance [r (2, 198) = 0.324, p<.05]. This value is
significant at 0.05 level and it can thus be said that the
management styles within an organization is significantly
related to job performance. The management style
employed in the way organizational work is directed plays
a critical role in shaping the job performances of
employees within such organization. Every organization
has at its core a management style either consciously
adopted or naturally evolved. Whether autocratic,
democratic or laissez-faire, whether it strives to maintain
the status quo by being reactive or becomes innovative
and proactive, the organizations managerial style has a
direct effect on its employees and on its HR departments
ability to design and implement policies and procedures
for them. The hypothesis that there is a significant relationship between management styles and job performance is therefore accepted.
Data analysis
Table 1 describes the demographic characteristics of the respondents in the study.
There were 137 male respondents (68.5%) and females were 63
respondents (31.5%) of the sample size. 106 respondents (53%)
fell in the category of age 19-30. The age category of 31-40 had 65
respondents (32.5%). There were 24 respondents (12%) in the age
category of 41-50 while the age category of 51-55 had 5
respondents (2.5%). Respondents who are single constitute 44%
(88 respondents). Married respondents have the highest
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Variable
Gender
Group
Male
Female
Total
SUBC
72
33
105
IBPLC
65
30
95
FREQ
137
63
200
%
68.5
31.5
100
Age
19-30 years
31-40 years
41-50 years
51-55 years
Total
58
31
15
1
105
48
34
9
4
95
106
65
24
5
200
53.0
32.5
12.0
2.5
100
Marital status
Single
Married
Divorced
Separated
Total
44
59
2
0
105
44
48
2
1
95
88
107
4
1
200
44.0
53.5
2.0
0.5
100
Level in ORG.
Junior
Intermediate
Senior
Total
54
34
17
105
45
37
13
95
99
71
30
200
49.5
35.5
15.0
100
Education level
Primary
Secondary
OND
HND
University Degree
Masters/Ph.D
Total
1
21
41
19
18
5
105
4
25
33
18
12
3
95
5
46
74
37
30
8
200
2.5
23.0
37.0
18.5
15.0
4.0
100
Pearson Correlation
Management
Sig. (2-tailed)
style
N
Pearson Correlation
Job
Sig. (2-tailed)
Performance
N
t-value of 2.604. The result tested at 5% level of significance shows a significant difference in the management
styles used and from the table above indicates that the
more prevalent management style in the brewing
industries under consideration is the autocratic style. This
means that in the brewing industries, the power and
decision-making resides in the manager, that the
manager directs group members on the ways things
should be done and that he/she does not delegate
authority or permit subordinates in policy-making. The
hypothesis is therefore accepted that there is there is a
significant difference in the management styles employed
in the brewing industries.
mgtstyle jobperf
1
.324**
.000
200
200
**
.324
.000
200
1
200
DISCUSSION
Table 3 shows the differences in the styles of management employed in both selected brewing industries. The
analysis shows that autocratic management style had a tvalue of 3.841 while democratic management style had a
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