BSC Marketing Management

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Marketing Management
Summer 2015 BSc

Course Instructor: Dr. Irfan Butt


SYLLABUS

1. Developing Marketing Strategies and Plans


2. Analyzing Consumer Markets
3. Identifying Market Segments and Targets
4. Dealing with Competition
5. Creating Brand Equity
6. Crafting the Brand Position
7. Setting Product Strategy
8. Developing Pricing Strategies and Programs
9. Designing and Managing Integrated Marketing Channels
10. Designing and Managing Integrated Marketing Communication

Pre-requisite to this course is the Principles of Marketing course. Marketing


Management begins to add complexity and intricacies of real world marketing
applications in the previously learned principles and theories: Principles are 4 Ps
whereas, marketing management is people, processes, program and performance and
covers the following.
Understanding the Market place and Consumers: The Marketing Environment. Marketing
Information Management. Consumer Markets and Consumer Buyer Behavior and
Process. Business Markets and Business Buyer Behavior and Process. Institutional and
Government Markets. External and Internal environment and managing SWOT Analysis.
Designing a Customer-Driven Marketing Strategy and Integrated Marketing Mix:
Segmenting, Targeting, and Positioning. Product, Service, and Branding Strategy.
New Product Development and Product Life-Cycle Strategies. Product Pricing.
Capturing Customer Value. Pricing Strategies.
Marketing Channels and Supply Chain Management. Retailing and Wholesaling.
Communicating Customer-Value. Advertising and Public Relations. Personal Selling and
Sales Promotion. Direct and Online Marketing.
Managing Mass Communications: Defining Marketing and the Marketing Process:
Definitions. Customer-driver Marketing Strategy. Integrated Marketing Plan and
Program. Company and Marketing Strategy; Partnering to Build Customer Relationships.
Marketing costs and return on Marketing Investments.
Extending Marketing: Creating Competitive Advantage. Global Marketplace. Marketing
Ethics and Social Responsibility.

Core Reading List:


Text Book: Philip Kotler, Kevin Lane Keller. 2012. Marketing Management. 14th Edition.
Prentice Hall.
Other Recommended Books:

Philip Kotler & Gray Armstrong. 2011. Principles of Marketing. 14th Edition. Pearson Education
Roger A Kerin, Steven W. Hartley, William Redelius. 2010. Marketing: The Core. 4 th Edition.
Irwin/McGraw Hill.
William D. Perreault Jr., E. Jerome McCarthey, and Joseph P. Cannon. 2007. Essentials of
Marketing. 11th Edition. McGraw Hill.
Carl D. McDenail, Charles W. Lamb, and Joseph F. Hair. 2005. Introduction to Marketing. 8 th
Edition. Thomson/South-Western.
Michael J. Etzel, Bruce J. Walker, William J. Stanton. 2005. Marketing. 14 th Edition. McGraw
Hill
William D. Perreault Jr., E. Jerome McCarthey. 2004. Basic Marketing: A Global Managerial
Approach. 15th Edition. McGraw Hill.

Required Reading List (Journals and Magazines etc.):


Business Recorder, Business Section of Daily News, Business Section of Daily Dawn,
And Wall Street Journal, New York
Harvard Business Review
Business Week, Forbes, Fortune
Asian Journal of Marketing
Asia Pacific Journal of Marketing and Logistics
Direct Marketing: An International Journal
International Marketing Review
Journal of Applied Marketing Theory
Journal of Global Marketing
Journal of Interactive Marketing
Journal of Marketing
Marketing Bulletin
Indian Journal of Marketing
Marketing Review

Grading System:
A

85 and Above

C+

60-64

A-

80-84

55-59

B+

75-79

C-

50-54

70-74

45-49

B-

65-69

Less than 45

COURSE: MARKETING MANAGEMENT (MKT 501)


Course Objectives:
Marketing Management is a course that combines Principles of Marketing concepts and the
Real World of Marketing from a Marketing Manager point of view. This course adds
complexity to the basic principles of marketing theories and concepts and challenges the students
to resolve real marketing issues and problems. Listed below are the general goals of the
instructor in teaching the basic marketing management course.

To familiarize students with the importance of marketing in the ever challenging and
changing environment. To develop the students understanding of marketings role in the
economy and then in individual firm. To understand social responsibility and ethical and
moral issues in marketing. To emphasize the role of marketing in the business
environment. To help the students in learning and applying the basic concepts and
practices of modern marketing as they are used in a wide variety of settings; in product
and service, consumer and business markets, profit and non-profit organizations, and
global companies. To stress the importance of the customer, and to show the vital need
for a customer orientation on the part of all employees of an organization. To identify the
career opportunities in the various areas of marketing.

Teaching Strategy:

This is a Hybrid course of text book study, class lectures, quizzes, exams, short class
cases, written case study analysis and presentations of a term project.
The main teaching philosophy followed in this course is participant centered learning.
The course uses a combination of lectures, in-class discussions, videos and case studies.
Case method brings real life scenarios and managerial decision making to the class. Case
studies in this course illustrate how companies implement principles of Marketing in
decision making. Case method brings energy and enthusiasm to the classroom and also
familiarizes students with corporate vocabulary.
Term Project is given to enhance the marketing experience and learning of ideas in the
real world business situations.

Grade Distribution:
Class Participation/Discipline
Quizzes/Exercises
Term Project
Midterm Exam
Final Exam
Total

15%
10%
25%
20%
30%
100%

Term Project:
The objective of term project is to enable the students to closely examine specific aspects of
marketing management and learn the application of Marketing. Teams comprising 2-3 students
will work on this project starting second week of the semester. Each team will be assigned a pair
of brands, sold in Pakistani market. Teams will follow these brands throughout the semester to
collect as much information as possible through secondary sources magazines, newspapers,
website, etc. Electronic and print ads and snapshots of billboards and point of purchase displays
in retail stores should also be gathered. The teams will be required to visit retails stores, take
pictures of brands on the shelf and ask some question to cashier. A brief questionnaire with a
relatively small sample size will be circulated to respondents to determine brand positioning. The
project will be divided into following assignments.
A1
A2
A3
A4
A5
A6

Company Profile
Customer Segments and Positioning
Product
Price
Promotion
Distribution

Teams will give frequent brief updates from time to time and one major presentation at the end of
semester.
Brand names to be assigned to teams
No.
1
1
2
2
3
3
4
4
5
5
6
6
7
7
8
8
9
9

Category
Mobiles
Mobiles
Mobile Service Provider
Mobile Service Provider
Detergents/Soap
Detergents/Soap
Bath Soaps
Bath Soaps
Shampoos
Shampoos
Face Cream
Face Cream
Beverages/Juices
Beverages/Juices
Tea
Tea
Whitener
Whitener

Brand
Q-Mobile Noir
Samsung Galaxy S6
Ufone
Zong
Surf Excel
Bonus
Dettol Soap
Lux
Pantene
Head & Shoulder
Faiza Beauty Cream
Fair & Lovely
Coca Cola
Mountain Dew
Vital
Broke Bond
Everyday
Tarang

10
10
11
11
12
12
13
13
14
14
15
15
16
16
17
17
18
18
19
19
20
20

Toothpaste
Toothpaste
Chicken Meat
Chicken Meat
Refrigerators/AC/Home
Appliances
Refrigerators/AC/Home
Appliances
Clothes
Clothes
Spices
Spices
Chocolates
Chocolates
Ice Creams
Ice Creams
Paints
Paints
Ketchup
Ketchup
Shoes
Shoes
Milk
Milk

Colgate
Sensodyne
K&N
Value
PEL
Haier
Sana SafiNaz
Al-Karam
Shan
National
Cadbury
Kitkat
Omore
Walls
Master Paints
ICI Dulux
Knorr Chilli Garlic
Shehzan
Bata
Servis
Olper
Milkpak

7
COURSE: MARKETING MANAGEMENT (MKT 501)
S
1
2
3
4
5
6
7
8

LECTURE SESSION
Introduction to Marketing
Developing Marketing Strategy and Plans
Developing Marketing Strategy and Plans
The Marketing Environment
The Marketing Environment
Analyzing Consumer Markets
Analyzing Consumer Markets
Analyzing Business Markets

9
10
11
12
13

Analyzing Business Markets


Managing Marketing Information
Managing Marketing Information
Segmenting Consumer Markets
Positioning Strategies

14
15
16
17
18
19
20
21
22

Midterm Exam
Product, Services, and Branding Strategy
Product, Services, and Branding Strategy
New Product Development and Product Life-Cycle Strategies
Pricing Products: Understanding and Capturing Customer Value
Pricing Products: Understanding and Capturing Customer Value
Marketing Channels and Supply Chain Management
Retailing and Wholesaling
Communicating Customer Value: Integrated Marketing
Communications Strategy
Advertising and Public Relations
Personal Selling and Sales Promotions
Development of Marketing Plan
Review for the Final Exam
Term Project Presentations
Term Project Presentations
Final Exam

23
24
24
25
26
27
28

DISCUSSION/Quiz/Exercise
Quiz
Cirque du Soleil
Exercise-Potbelly Sandwich
Exercise-Competitive Environment
Exercise-Consumer Buying Behavior
Case: IKEA
Exercise-Difference in Consumer and
Business Markets
Case: General Electric
Case: Google
Exercise: Segmentation Variables
Exercise: Positioning Strategies;
Case: Bee
Case: Toyota
Case: Emirates
Quiz
Case: eBay
Quiz
Case: Carrefour
Case: Dewan
Exercise: Inform, Persuade, Remind
Case: Silkor

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