Acer Aspire 1350 - ServiceMan

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Acer Aspire 1350 Series

Service Guide

Service guide files and updates are available


on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw

SERVICE CD PART NO.: VD.A10V7.001


PRINTED IN TAIWAN

Revision History
Please refer to the table below for the updates made on Aspire 1350 service guide.

Date

II

Chapter

Updates

Copyright
Copyright 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.


AMD is a registered trademark of AMD Corporation.
Athlon XP-M Thoroughbred and Barton are trademarks of AMD Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions
The following conventions are used in this manual:

IV

SCREEN
MESSAGES

Denotes actual messages that appear


on screen.

NOTE

Gives bits and pieces of additional


information related to the current
topic.

WARNING

Alerts you to any damage that might


result from doing or not doing specific
actions.

CAUTION

Gives precautionary measures to


avoid possible hardware or software
problems.

IMPORTANT

Reminds you to do specific actions


relevant to the accomplishment of
procedures.

Preface
Before using this information and the product it supports, please read the following general information.
1.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.

2.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.

VI

Table of Contents
Chapter 1

System Specifications

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Chapter 2

System Utilities

27

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27


Navigating the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Chapter 3

Machine Disassembly and Replacement

41

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42


Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Removing the Memory/MDC (Modem/Bluetooth)/HDD Module . . . . . . . . . . . . .46
Removing the Keyboard/ODD Module/FDD Module . . . . . . . . . . . . . . . . . . . . .47
Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Disassembling the LCD Module-15.1 Inch . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Disassembling the Floppy Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . .57
Disassembling the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . .58

Chapter 4

Troubleshooting

59

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60


External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .61
Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
VII

Table of Contents
Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Chpater 5

Jumper and Connector Locations

73

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73


Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Chapter 6

FRU (Field Replaceable Unit) List

75

Appendix A

Model Definition and Configuration

88

Aspire 1350 series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Appendix B

Test Compatible Components

91

Microsoft Windows XP (Home) Environment Test . . . . . . . . . . . . . . . . . . . . . . .92

Appendix C

VIII

Online Support Information

95

Chapter 1

System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:

Performance
T

AMD Athlon XP-M 2000+ ~ 3000+ processor

VIA KN400 series

2 memory slots supporting 266/333MHz DDR, upgradeable to 2GB

High capacity, Enhanced-IDE hard disk

The 14.1 or 15.0 display panel provides a large viewing area for maximum efficiency and easeof-use. The thin-film transistor (TFT) supports extended graphics array (XGA) resolution.

3D graphics support

Supports simultaneous display between LCD and CRT display

S-video for output to a television or display device that supports S-video input

Automatic LCD dim feature that automatically selects the best setting for the display in order to
conserve power

Dual display capability

Display

Multimedia
T

Built-in optical drive (CD-ROM, DVD-ROM, DVD/CD-RW combo, DVD-RW or DVD dual)

14.1 or 15.0 TFT XGA (1024*768 resolution) panel

Built-in stereo speakers

Audio input and output jacks

Connectivity

Chapter 1

Integrated 10/100Mbps Ethernet connection

Built-in 56Kbps fax/data modem

Four universal serial bus (USB 2.0) ports

One IEEE 1394 port

802.11b and 802.11a+g wireless LAN and Bluetooth (manufacturing optional)

Human-centric design
T

All-in-one design (incorporating hard drive, optical drive and floppy disk drive)

Rugged, yet extremely protable, construction

Stylish appearance

Full-size keyboard with four programmable launch keys

Comfortable palm rest area with well-positioned touchpad

Expansion
T

Upgradeable hard disk and memory modules

PC card slot enables a range of add-on options

One type II or type III PC Card slot (PCMCIA or CardBus)

One IEEE 1394 port

One microphone-in jack

One headphone-out jack

One infrared port

One DC-in jack

One RJ-11 modem jack (V.90/V.92, 56K)

One RJ-45 network jack (Ethernet 10/100Mbps)

One S-video TV-out port

One external display port

One parallel port (ECP/EPP compliant)

Four Universal Serial Bus (USB 2.0) ports

I/O Ports

Chapter 1

System Block Diagram


Aspire 1350 series M/B SYSTEM
BLOCK DIAGRAM
PCI ..CLOCK

CK-GEN

AMD Processor ( Socket A )

VCC_ CORE

DATA

P29

200 /26 6/333/400MH Z

North Bridge
VIA KN 400

INTA

P14

DDR
DIMM
DDR
DIMM

VCC_ CORE
1.5 V
2.5 V
2.5 VSUS
3.3 V

P14

Battery
Charger

DATA

LCD/INV
CONN

VIN
2.5 V
3.3 V

19V IN

P30,P31
5V,3V,CPUCORE VCC etc.

AGP BUS

( Option )

P15

CTRL

EXT. VGA
ATI M9+X

S-VIDEO

P3

POWER IN

ADDR

P15

CTRL

ADDR

5V

CRT

DC/DC

3V
2.5 V

ICS950902

P4,5

P6,7,8

H/W
MONITOR
2.5 VSUS
SM DDR_VTERM

P22

THERMAL DIODE IN

2'nd FAN

P10

P22

CH7019
TV ENCODER
& LVDS

HDD

P14

5V

P21

CD-ROM

V-LINK
266/533MB/s

UltraDMA 100/133

P21

USB
CONN

5V

USB 2.0

PCI BUS

Super South
VIA

5V

3V
3VSUS
2.5 V
RVCC

MII

VT8235

LAN PHY
VT6103 P25

P11,12,13

RVCC

P22

AC97
Audio
Amplifier
G1421
5V

P20

3V
5V

AC'97 Link
P19

3V

SIO
PC87393

Primary

PCMCIA
TI1410
12 V

P18

INTB
REQ0
GNT0
AD18

AC'97 Link

3V
5V
3VSUS

5VPCU

3V

P23

MINI-PCI
3V
3VSUS
5VSUS

P24

INT C/D
REQ2
GNT2
AD20

P25

P16

Slot0

EC/KBC
PC87570

MDC

1394
TSB43AB21
INTB
REQ1
GNT1
AD19

P18

RJ11
P25

RJ45

Realtek
ALC202

3V
3VSUS
5VSUS

LPT
Port

P23

3V

5V

5V

FDD
P17

1394
CONN

IR
P16

P16

P26

Secondary
P19

Touch
Pad P14
5V

Chapter 1

BIOS
5VPCU

Keyboard
P14

5V

FAN
P22

P26

Board Layout
Top View

DC-In

13

Heat Sink 4-pin Controller

RJ11 / RJ45

14

Heat Sink 3-pin Controller

S-Video

15

FDD Connector

USB Connectors (*2)

16

4-In-1 Connector

USB Connectors (*2)

17

Touchpad Board Connector

CPU Socket

18

HDD Connector

Mini-PCI Socket

19

Speaker Connector

Launch Board Connector

20

IEEE 1394 Connector

LCD Inverter Connector

21

Microphone-in Connector

10

ODD Connector

22

Headphone Connector

11

VGA Board 60-pin Connector

23

Infrared Connector

12

VGA Board 120-pin Connector

Chapter 1

Bottom View

24

Parallel Connector

28

DDR Controller

25

External Display Connector

29

MDC Board Connector

26

PCMCIA Connector

30

Battery Connector

27

DDR Connector

Chapter 1

Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.

Front View

Item

Description

Display

Large liquid crystal display (LCD) provides visual


output.

Power button

Turns the computer on and off.

Launch keys

4 buttons that can be programmed to start frequently


used applications.

InviLink button
(manufacturing option)

Enables or disables wireless LAN feature.

Bluetooth button
(manufacturing option)

Enables or disables Bluetooth functionality.

Touchpad

Touch sensitive pad that functions like a computer


mouse.

Click buttons & 4-way


scroll key

Right and left buttons that provide the same functions


as the buttons on a computer mouse. The scroll key
scrolls the contents of a window up and down, as well
as right and left.

Speakers

Speakers that deliver stereo audio output.

Palm rest

Provides a comfortable platform for your hands when


typing on the keyboard.

10

Keyboard

Full-size keyboard for inputting typed data.

11

Status indicators

7 light emitting diodes (LED) that show the status of the


computer and its components.

12

Latch

Locks and releases the lid.

NOTE: The wireless communication and Bluetooth buttons work for models with 802.11b, 802.11a+g wireless
LAN and Bluetooth only.

Chapter 1

Left Panel

Chapter 1

Item

Description

Ventilation slots

Enables the computer to stay cool, even


after prolonged use.

Floppy activity
indicator

LED (light emitting diode) that turns on and


off when the floppy is activated.

Floppy disk drive /


4-in-1 card reader

Supports a standard 3.5 diskette or 4-in-1


card reader (manufacturing option).

Floppy disk eject


button

Press the eject button to remove a diskette


from the floppy disk drive.

IEEE 1394 port

Connects IEEE 1394 devices.

Microphone-in jack

Connects an external microphone for audio


input.

Headphone jack

Connects headphones for audio output.

Infrared port

Interfaces with infrared devices (e.g.,


infrared printer, IR-aware computer).

Right Panel

#
1

Item
Optical drive

Description
Depending on your model, the optical drive is
one of the following:
CD-ROM drive for reading CDs.
DVD-ROM drive for reading CDs and DVDs.
DVD/CD-RW combo drive for reading CDs and
DVDs, and writing to CD-Rs and CD-RWs.
DVD-RW drive for reading CDs, DVDs, DVD-R
and DVD-RW, and writing to CD-Rs, CD-RWs,
DVD-Rs and DVD-RWs.
DVD dual for reading CDs, DVDs, DVD+/-R
and DVD+/-RW, and writing to CD-Rs, CDRWs, DVD+/-Rs and DVD+/-RWs.

Optical disc access


indicator

LED (light emitting diode) that indicates when


an optical disc is being read or wirtten.

Optical drive eject


button

Press the eject button to remove a disc from


the optical drive.

Optical drive
emergency eject hole

Used to eject an optical disc when the


computer is turned off.

PC card eject button

Press the eject button to remove a PC card


from the PC card slot.

PC card slot

The slot supports a standard Type II or Type III


PC card (PCMCIA or CardBus).

Chapter 1

Rear Panel

Chapter 1

Item

Description

DC-in jack

Connects the AC adapter.

Modem jack

Connects the built-in fax/data modem to a


phone line.

Network jack

Connects the computer to an Ethernet 10/


100-based network.

S-video

Connects to a television or display device


with S-video input.

USB ports

Four USB 2.0 ports for connecting USB


devices.

External display port

Connects an external (VGA) display


monitor.

Parallel port

Connects a parallel device, such as a


printer.

Ventilation slots

Enable the computer to stay cool, even


after prolonged use.

Kensington lock slot

For attaching a security connector.

Bottom Panel

Item

Description

Ventilation slots

Enables the computer to stay cool, even


after prolonged use.

Reset Switch

Forces the computer to shut down in the


event of system lockup.

NOTE: Any unsaved data will be lost.

10

Battery pack release


latch

Slide and hold the latch, and then pull the


battery to remove it from the unit.

Battery pack

The computers removable battery.

Hard disk bay

Removable cover provides access to the


computers hard drive.

Memory compartment

Removable cover provides access to the


memory slots for upgrading the computers
memory.

Chapter 1

Indicators
Your computer provides an array of six indicators located above the keyboard, in addition to two indicators
positioned at the from of the palm rest area. These indicators show the status of the computer and its
components.

The three indicators located above the keyboard provide the following status information:
Icon

Function

Description

Caps lock

Lights when Caps Lock is activated.

Num lock

Lights when Num Lock is activated.

HDD

Lights when Hard Disk Drive is activated.

NOTE: The kekpad lock must be turned on to use the embedded numberic keypad.

The four indicators located at the front of the unit provide the following status information:
Icon

Function
Power mode

Description
Steady green - power on
Flashing orange - standby mode
Orange - hibernation mode

Battery mode

Green - fully charged


Flashing orange - being charged
Orange - low on power

Chapter 1

Wireless LAN mode

Lights to inducate status of wireless LAN (optional)


communication.

Bluetooth mode

Lights to inducate that Bluetooth (optional) is enabled.

11

Keyboard
The keyboard features full-size keys with an embedded keypad, separate cursor control keys, two Windows
keys, and twelve function keys (hot keys).

Special keys
Lock keys

The computer features three lock keys, each with its own status indicator light.

Lock Key

Description

Caps Lock

When Caps Lock is on, all alphabetic characters are typed in uppercase.
Toggle on and off by pressing the Caps Lock key on the left side of the
keyboard.

Num lock

When Num Lock is on, the embedded numeric keyboard can be used.
Toggle on and off by pressing the Fn + F11 keys simultaneously.

Scroll lock

When Scroll Lock is on, the screen toggles up or down one line at a time
when the up and down cursor control keys are pressed.
Note: Scroll Lock doesnt work in all applications. Toggle on and off by
pressing the Fn + F12 keys simultaneously.

Embedded Keypad
The embedded keypad functions like a desktop numeric keypad. It is indicated by small blue numbers and on
the applicable keys.

To use the the embedded numeric keys, toggle the Num Lock on by pressing the Fn + F11 keys
simultaneously.
12

Chapter 1

With the embedded keypad turned on, the following actions are possible:

Desired Access

Num Lock On

Num Lock On

Number keys on embedded


keypad

Type numbers using embedded


keypad in the normal way.

Cursor-control keys on
embedded keypad

Hold down the j key while using


the cursor keys on the embedded
keypad.

Hold Fn key while using cursor-control


keys.

Main keyboard keys

Hold down the Fn key while typing


letters using the embedded keypad

Type letters in the normal way.

keys. Simultaneously press the j


key for for capital letters.

Windows Keys
The keyboard has two keys that perform Windows-specific functions.

Key

Description

Windows logo
key

Pressed alone, this key has the same effect as clicking on the Windows Start button; it
launches the Start menu. It can also be used with other keys to provide a variety of functions:

+ Tab (Activates the next Taskbar button)

+ E (Opens the My Computer window)

+ F1 (opens Help and Support)

+ F (opens the Find: All Files dialog box)

+ M (minimizes all windows)

j+

+ M (undoes the minimize all windows action)

+ R (opens the Run dialog box)

Chapter 1

13

Key
Application
key

Description
This key has the same effect as clicking the right mouse button; it opens the applications
context menu.

Hotkeys
Using the Fn key with another key creates a hot key, providing a quick and convenient method for controlling
various functions.
To use a hot key, first hold down the Fn key. Next, press the second key in combination. Finally, release both
keys.

Hot Key

Function

Function

l
Fn + m
Fn + n

Hot key help

Displays help on hot keys.

Setup

Access the computers configuration utility.

Power
management
scheme toggle

Switches the power management scheme used by the computer


(function available if supported by operating system).

o
Fn + p

Sleep

Puts the computer in Sleep mode.

Display toggle

Switches display output between the display screen, external monitor


(if connected) and both the display screen and external monitor.

Screen blank

Turns the display screen backlight off to save power. Press ant key to
return.

Touchpad toggle

Turns the internal touchpad on and off.

Speaker toggle

Turns the speakers on and off.

Volume up

Increases the speaker volume.

Volume down

Decreases the speaker volume.

Brightness up

Increases the screen brightness.

Brightness down

Decreases the screen brightness

Fn +

Fn +

Fn +

r
Fn + s
Fn + w
Fn + y
Fn + x
Fn + z

Fn +

NOTE: When activating hotkeys, press and hold the Fn key before pressing the other key in the hotkey
combination.

14

Chapter 1

Euro key
Your computer supports the new Euro currency character. First, hold down the Alt Gr key, and then press the
Euro key.

Keyboard Ergonomics
The wide palm rest area provides a comfortable platform for your hands when typing on the keyboard. The
ergonomic design enables you to adopt a relaxed, yet very efficient, typing style.

Chapter 1

15

Touchpad
The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This cursor
responds to your finger movements on the touchpad. In addition, the two click buttons provide the same
functionality as a computer mouse, while the scroll key enables easy up and down scrolling in documents and
web pages.
The touchpad is located in the middle of the palm rest area, providing maximum comfort and efficiency.

Touchpad Basics
Use the touchpad as follows:

Slide your finger over the surface of the touchpad to control the movement of the cursor. Tap the
touchpad to perform selection and execution functions.

Press the left (1) and right (3) buttons to perform selection and execution functions, just as you
would use the buttons on a computer mouse.

Use the scroll key (2) to scroll through long documents and web pages. Press the top of the key to
scroll up, and the bottom to scroll down; left to scroll left, and right to scroll right.

Function

Left Button

Righ Button

4-Way Scroll Key

Tap

Execute

Click twice quickly

Tap twice quickly

Select

Click once

Tap once

Drag

Click and hold. Then


slide your finger
across the touchpad
to drag the cursor
over the selection.

Tap twice quickly. On the


second tap, slide your
finger across the
touchpad to drag the
cursor over the selection.

Access
context menu
Scroll

Click once
Click and hold the up/
down/ left/ right button

NOTE: Keep your fingers, as well as the surface of the touchpad dry and clean. The touchpad is sensitive to
your finger movements: the lighter your touch, the better the response. Tapping hard will not increase
the touchpads responsiveness.
16

Chapter 1

Launch Keys
Located at the top of the keyboard are six buttons, in addition to the power button. These buttons are called
launch keys. They are designated as key 1, key 2, key 3, key 4, key 5 and key 6 from right to left. By default,
key 1 is used to launch the email application and key 2 is used to launch the Internet browser. Keys 3 and 4
start the Launch Manager application. Key 5 and 6 are used to enable the Wireless LAN and Bluetooth
features. The first four launch keys can be set by the user.
To see the launch keys, run the Acer Launch Manger.

Launch key

Icon

Description

Email

Launches your email application.

Web browser

Launches your Internet browser

P1

User-programmable

P2

User-programmable

InviLink

Enables your 802.11b / 802.11a+g Wireless LAN (optional)

Bluetooth

Enables your Bluetooth (optional)

Chapter 1

17

Hardware Specifications and Configurations


Processor
Item

Specification

CPU type

AMD Athlon XP-M DTR(2000+ ~ 3000+) FSB 266MHz

CPU package

OPGA

CPU core voltage

1.3V ~ 1.65V

BIOS
Item

Specification

BIOS vendor

Phoenix

BIOS Version

3A10

BIOS ROM type

Flash ROM

BIOS ROM size

512KB

BIOS package

PLCC

Bupported protocols

ACPI 1.0b, APM 1.2, PC Card 95, AC97 2.1, EPP/IEEE 1284, ECP/IEEE
1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, DDC-2B, ODD bootable,
Windows keyboard Microsoft Simple Boot Flag

BIOS password control

Set by setup manual

Second Level Cache


Item

Specification

Cache controller

Built-in CPU

Cache size

512KB

1st level cache control

Always enabled

2st level cache control

Always enabled

Cache scheme control

Fixed in write-back

System Memory
Item

18

Specification

Memory controller

VIA KN400 series

Onboard memory size

0MB

DIMM socket number

2 sockets (4 banks)

Supports memory size per socket

1024MB (1GB)

Supports maximum memory size

2048MB (2GB)

Supports DIMM type

DDR SDRM (Double Data Rate-Synchronous Dynamic Random Access


Memory)

Supports DIMM Speed

266/333MHz

Supports DIMM voltage

2.5V

Supports DIMM package

200-pin SODIMM

Memory module combinations

You can install memory modules in any combinations as long as they


match the above specifications.

Chapter 1

Memory Combinations
Slot 1

Slot 2

Total Memory

256 / 512 / 1024MB

0 MB

256 / 512 / 1024MB

256 / 512 / 1024MB

256MB

512 / 768 / 1280MB

256 / 512 / 1024MB

512MB

768 / 1024 / 1536MB

256 / 512 / 1024MB

1024MB

1280 / 1536 / 2048MB

Above table lists some system memory configurations. You may combine DIMMs with various capacities to
form other combinations.
.

LAN Interface
Item

Specification

Chipset

VIA LAN controller

Supports LAN protocol

10/100 Mbps

LAN connector type

RJ45

LAN connector location

Rear side

Modem Interface
Item

Specification

Chipset

Agere Scorpio +CSP1037B

Fax modem data baud rate (bps)

14.4K

Data modem data baud rate (bps)

56K

Supports modem protocol

V.90 / V.92 MDC

Modem connector type

RJ11

Modem connector location

Rear side

Floppy Disk Drive Interface


Item
Vendor & model name

Specification
Panasonic JU-226A 243FC

Floppy Disk Specifications


Media recognition

2DD (720KB)

2HD (1.44MB)

Sectors/track

18

Tracks

80

80

Rotational speed (RPM)

300

300

Read/write heads

Encoding method

MFM / FM

Power Requirement
Input Voltage (V)

+5V +/- 10%

Hard Disk Drive Interface


Item

Specification

Vendor &
Model Name

TOSHIBA
20G(MK20
23GAS),
TITAN

IBM
20G(IC25N
020ATMR0
4),
CASCADE

IBM
30G(IC25N
030ATMR0
4),
CASCADE

TOSHIBA
30GB(MK3
021GAS)
NEPTUNE

HGST
40GB
(IC25N040
ATMR04)
CASCADE

TOSHIBA
40GB(MK4
021GAS)
NEPTUNE

TOSHIBA
60GB(MK6
021GAS)
NEPTUNE

Capacity
(MB)

20000

20000

30000

30000

40000

40000

60000

Chapter 1

19

Hard Disk Drive Interface


Item

Specification

Bytes per
sector

512

512

512

512

512

512

512

Data heads

Drive Format
Disks

Spindle
speed (RPM)

4200 RPM

4200 RPM

4200RPM

4200RPM

4200RPM

4200RPM

4200RPM

Performance Specifications
Buffer size

2048KB

2048KB

2048KB

2048KB

2048KB

2048KB

2048KB

Interface

ATA-5

ATA-5

ATA-5

ATA-5

ATA-5

ATA-5

ATA-5

Max. media
transfer rate
(disk-buffer,
Mbytes/s)

350

350

350

350

350

350

350

Data transfer
rate
(host~buffer,
Mbytes/s)

100 MB/
Sec.

100 MB/
Sec.

100 MB/
Sec.

100 MB/
Sec.

100 MB/
Sec.

100 MB/
Sec.

100 MB/
Sec.

Ultra DMA
mode-2

Ultra DMA
mode-2

Ultra DMA
mode-2

Ultra DMA
mode-2

Ultra DMA
mode-2

Ultra DMA
mode-2

Ultra DMA
mode-2

5V(DC) +/5%

5V(DC) +/5%

5V(DC) +/5%

5V(DC) +/5%

5V(DC) +/5%

5V(DC) +/5%

DC Power Requirements
Voltage
tolerance

5V(DC) +/5%

DVD-ROM Interface
Item

Specification

Vendor & model name

DVD-ROM 8X QSI SDR-083

Performance Specification

With CD Diskette

With DVD Diskette

Sustained:

Sustained:

Max 3.6Mbytes/sec

Max 10.8Mbytes/sec

Transfer rate (KB/sec)


Data Buffer Capacity

128 KBytes

Interface

IDE/ATAPI

Applicable disc format

DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G)


CD: CD-Audio, CD-ROM (mode1 and mode 2), CD-ROM XA(mode 2 form 1
and form 2), CD-I (mode 2 form 1 and form 2), CD-I Ready, CD-I Bridge CDWO, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT

Loading mechanism

Soft eject (with emergency eject hole)

Power Requirement
Input Voltage

+5 V +/- 5 %

Audio Interface
Item

Specification

Audio Controller

AC97 Codec

Audio onboard or optional

Built-in

Mono or Stereo

Stereo

Resolution

20 bit stereo Digital to Analog converter


18 bit stereo Analog to Ditial converter

20

Compatibility

Microsoft PC98/PC99, AC97 2.1

Mixed sound source

Microphone, CD, AUX

Voice channel

8/16-bit, mono/stereo

Sampling rate

44.1 kHz

Internal microphone

No

Chapter 1

Audio Interface
Item
Internal speaker / Quantity
Supports PnP DMA channel

Specification
Yes
DMA channel 0
DMA channel 1

Supports PnP IRQ

IRQ9

Video Interface
Item

Specification

Chip vendor

VIA

Chip name

KN400 (Integrated with Northbridge)

Supports ZV (Zoomed Video) port

No

Graph interface

Inside KN400 (Accelerated Graphics Port) Bus

Maximum resolution (LCD)

1024*768

Maximum resolution (CRT)

1600*1200

Video Memory
ItemResolution

Specification

Fixed or upgradeable

Fixed

Video memory size

64MB (Share system memory)

Parallel Port
Item

Specification

Parallel port controller

NS87393

Number of parallel port

Location

Rear side

Connector type

25-pin D-type connector, in female type

Parallel port function control

Always Enabled

Supports ECP/EPP/Bi-directional (PS/2


compatible)

Yes (set by BIOS setup)

Optional ECP DMA channel (in BIOS Setup)

DMA channel 1 and 3

Optional parallel port I/O address (in BIOS


Setup)

378h

Optional parallel port IRQ (in BIOS Setup)

IRQ7

USB Port
Item

Specification

USB Compliancy Level

1.1/2.0

EHCI

USB 2.0

Number of USB port

Location

Rear panel

Serial port function control

Always Enabled

PCMCIA Port
Item
PCMCIA controller

Chapter 1

Specification
Ti PCI 1410A

21

PCMCIA Port
Item

Specification

Supports card type

Type II/III

Number of slots

One

Access location

Right side

Supports ZV (Zoomed Video) port

No ZV support

Supports 32 bit CardBus

Yes (IRQ5)

System Board Major Chips


Item

Controller

System core logic

VIA KN400 + VT8235

Super I/O controller

NS PC87393

Audio controller

RealTek ALC202

Video controller

VIA KN400

Hard disk drive controller

VIA VT8235

Keyboard controller

NS PC87570

RTC

VIA VT8235

IEEE 1394

Ti TSB43AB21

Keyboard
Item

Specification

Keyboard controller

NS PC87570

Keyboard vendor & model name

Sunrex

Total number of keypads

86/87-key

Windows keys

Yes

Internal & external keyboard work simultaneously

Yes

Battery
Item

22

Specification

Vendor & model name

Simplo

Battery Type

Li-ion

Pack capacity

4400mAH

Cell voltage

1.85 V/cell

Number of battery cell

Package configuration

4 cells in series, 2 series in parallel

Package voltage

Li-ion 14.8V

Chapter 1

DC-AC LCD inverter


Item

Specification

Vendor & model


name

Quanta 3HYA1 IV0008

Input voltage (V)

8(min.)

20(max.)

Input current (mA)

520(max.)

Output voltage
(Vrms, no load)

660(typ.)

Output voltage
frequency (kHz)

55(min.)

56(typ.)

58(max.)

lout(Min.)

3.0mA 0.5mA

Vadj=0V

lout(Max.)

6.0mA 0.5mA

Vadj=3.3V

Output Current/Lamp

NOTE: DC-AC inverter is used to generate very high AC voltage, the support to LCD CCFT backlight user,
and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while
the system is turned on.

LCD
Item

Specification

Vendor & model


name

QDI QD141X1LH03

LG LP150X2-A296

Samsung LTN141X8L04

Sharp LP150X1 LH82

AU B141XN04

AU B150XN01

Mechanical Specifications
LCD display area
(diagonal, inch)

14.1

15.0

Display technology

TFT

TFT

Resolution

XGA (1024X768)

XGA (1024x768)

Supports colors

262K

262K

Brightness control

keyboard hotkey

keyboard hotkey

Contrast control

No

No

Suspend/Standby
control

Yes

Yes

Supply voltage for


LCD display (V)

3.3

3.3

Supply voltage for


LCD backlight
(Vrms)

690

690

Optical Specification

Electrical Specification

AC Adapter
Item
Vendor & model name

Specification
Li-Shin 90W 0202C1990 (WPFC) 3P
Lite-on 90W PA 1900-05QA (WPFC) 3P

Input Requirements
Maximum input current (A,
@90Vac, full load)

1.4A @ 100Vac
1.15A @ 180Vac

Nominal frequency (Hz)

47 - 63

Frequency variation range (Hz)

47 - 63

Nominal voltages (Vrms)

100 - 240

Chapter 1

23

AC Adapter
Item

Specification

Inrush current

The maximum inrush current will be less than 150Ap-p when the adapter is
connected to 115Vac(60Hz) and 230Vac(50Hz) respectively.

Efficiency

It should provide an efficiency of 83% minimum, when measured at maximum


load under 115V(60Hz).

Output Ratings
DC output voltage

+18.0V ~ 20.0V including the effects of line voltage variation, load current,
ripple and noise

Noise + Ripple

400mVp-p (20MHz bandwidth) for resistor load

Output current

0 ~ 4.74A

Input rated voltage

100 / 240V

Input current

1.5A @ 90Vac, 1.15A @ 180Vac

Dynamic Output Characteristics


Turn-on delay time

5 sec. (Max)

Hold up time

10ms min. (115 Vac, input full load)

Over Voltage Protection (OVP)

29 V

Short circuit protection

Output can be shorted without damage

Electrostatic discharge (ESD)

15kV (at air discharge)


8kV (at contact discharge)

Dielectric Withstand Voltage


Primary to secondary

3000Vac (4242Vdc) 10mA for 1 second

Leakage current

100uA max (240Vac, 60Hz)

Regulatory Requirements

Internal filter meets;


1. FCC class B requirements.
2. VDE 243/1991 class B requirements.
3. CISPR 22 Class B requirements.
3. VCCI class II requirements.

Power Management
Power Saving Mode

Standby Mode

Phenomenon
The Sleep indicator lights up

Waiting time specified by the System Standby value


or the operating system elapses without any system
activity.
Or
When the computer is about to enter Hibernation
mode (e.g. during a battery-low condition), but the
Hibernation file is invalid or not present.

Hibernation Mode

All power shuts off

When customized functions for power management


are set to Hibernation and the corresponding action is
taken.

Display Standby Mode

The display shuts off

Keyboard, built-in touchpad, and an external PS/2


pointing device are idle for a specified period.

Hard Disk Standby Mode

Hard disk drive is in standby mode. (spindle turned-off)

Hard disk is idle within a specified period of time

24

Chapter 1

Environmental Requirements
Item

Specification

Temperature
0 ~ +35 C

Operating
Non-operating

-20 ~ +60 C (unpacked)

Non-operating

Non (storage package)

Humidity
Operating

0% to 90% RH, non-condensing

Non-operating

20% to 90% RH, non-condensing (unpacked)

Non-operating

Non (storage package)

Vibration
Operating (unpacked)

5 ~ 500Hz: 1.0Grms (random)

Non-operating (unpacked)

5 ~ 500Hz: 2.16Grms (random)

Non-operating (packed)

5 ~ 500Hz: 2.16Grms (random)

Mechanical Specification
Item

Specification

Dimensions

334mm (W) * 286.5mm (D) * 42mm (Front) / 49mm (Rear)

Weight

3.6 kg (7.92 lbs) for 14.1 LCD with DVD module


3.72 kg (8.2 lbs) for 15.0 LCD with DVD/CD-RW combo module

I/O Ports

One IEEE1394 port, One Microphone in jack, One Headphone jack, One
Infrared port, One PCMCIA (Type II or Type III) slot, Four USB port, One RJ-11
jack for modem, One RJ-45 jack for Ethernet, One S-video port, One VGA
(external monitor) port, One Parallel port (ECP/EPP compliant), One DC-in jack
for AC adapter

Drive Bays

One

Material

Plastic

Indicators

Power Mode LED, Battery Charge, Caps Lock, Num Lock, Scroll Lock, FDD
activity, HDD activity, ODD activity

Switch

Power

I/O Address Map


I/O Address

Function

0000-000F

DMA controller

0020-0021

Programmable interrupt controller

0040-0043

System timer

0060, 0064

Keyboard controller NS PC87570 chip select

0061

System speaker

0062, 0066

ACPI-Compliant Embedded Controller

0070-0075

System CMOS/real time clock

0081-008F, 0092-0092

DMA controller

00A0-00A1

Programmable interrupt controller

00C0-00DF

DMA controller

00F0-00FF

Numeric data processor

0170-0177, 0376

2nd EIDE device (optical drive) select

01F0-01F7, 03F6

1st EIDE device (hard drive) select

0274-0277, 0279, 0A79

ISAPNP Read Data Port

02F8-02FF

IrDA FIR

Chapter 1

25

I/O Address Map


I/O Address

Function

0378-037F, 0778-077F

ECP Printer Port (LPT1)

03B0-03BB, 03C0-03DF

Video Controller

03F0-03F5, 03F7

Standard Floppy Disk Controller

1000-10FF

Ethernet Controller

1400-14FF

Audio Controller

1800-18FF

Modem

IRQ Assignment Map


Interrupt Channel

Function(Hardware)

IRQ00

System timer

IRQ01

Keyboard

IRQ03

IrDA FIR

IRQ04

USB, VGA, LAN

IRQ05

IEEE 1394, CardBus, USB

IRQ06

Floppy

IRQ07

Parallel Port

IRQ08

CMOS/RTC

IRQ09

AC97 Modem, Audio, USB

IRQ10

SCI

IRQ11

Enhance PCI to USB Host Controller

IRQ12

Alps pointing device

IRQ13

Numeric data processor

IRQ14

1st EIDE device (hard disk)

IRQ15

2nd EIDE device (optical drive)

DMA Channel Assignment


DMA Channel

26

Function(Hardware)

DRQ0

Reserved

DRQ1

ECP Print Port

DRQ2

Floppy

DRQ3

IrDA FIR

DRQ4

DMA controller

DRQ5

Reserved

DRQ6

Reserved

DRQ7

Reserved

Chapter 1

Chapter 2

System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press m during POST (when Press <F2> to enter Setup message is prompted
on the bottom of screen).
Press m to enter setup. Press <F12> during POST to enter multi-boot menu. In this menu, user can change
boot device without entering BIOS SETUP Utility.

Chapter 2

27

Navigating the BIOS Utility


There are six menu options: Info., Main, Advanced, Security, Boot, and Exit.
Follow these instructions:
T

To choose a menu, use the cursor left/right keys (zx).

To choose a parameter, use the cursor up/down keys ( wy).

To change the value of a parameter, press p or q.

While the item has sub-items, press e to expand this item.

Press ^ while you are in any of the menu options to go to the Exit menu.

In any menu, you can load default settings by pressing t. You can also press u to save any
changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values.
This menu provides you the information of the system.

28

Chapter 2

Information

Parameter

Description

CPU Type

Displays the CPU type information.

CPU Speed

Displays the CPU speed.

Diskette A

Displays the floppy drive type informaiton.

HDD1 Model Name

IDE device model name information will be retrieved automatically during system boot.

HDD1 Serial Number

IDE device serial number information will be retrieved automatically during system boot.

ATAPI Device

ATAPI device model name information will be retrieved automatically during system boot.

System BIOS Ver

Displays the system BIOS version.

VGA BIOS Ver

Displays the VGA BIOS version.

KBC Ver

Displays the keyboard controller firmware version.

Serial Num

Displays the system serial number.

Asset Tag Number

N/A

Product Name

Displays the product name.

Manufacture Name

Displays the Acer company.

UUID Number

Displays the UUID (Universal Unique IDentifier) string = 32 bytes.

Chapter 2

29

Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup
parameters. It allows the user to specify standard IBM PC AT system parameters.

NOTE: The screen above is for reference only. Actual values may differ.

30

Chapter 2

The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.

Parameter

Description

Format/Option

System Time

Sets the system time.

Format: HH:MM:SS
(hour:minute:second) System Time

System Date

Sets the system date.

Format: MM/DD/YYYY (month/day/


year)
System Date

System Memory

This field reports the memory size of the system.


The user can not change the memory setting.
This is display-only field.

Extended Memory

This field reports the memory size of the


extended memory in the system. The user can
not change the memory setting. This is displayonly field.

Memory size is fixed to 640 KB

Extended Memory size=Total memory size -1MB


Video Memory

The total amounts of memory for VGA. The user


can not change the memory setting. This is
display-only field.

Quiet Boot

Determines if Logo will be displayed or not;


shows diagnostic screen is disabled or enabled.

Option: Enabled or Disabled

Enabled: Logo is displayed, and diagnostic


screen is disabled.
Disabled: Logo is not displayed, and diagnostic
screen is enabled.
Power on display

Selects display device.

Option: Auto or Both

Auto: During power process, the system will


detect if any display device is connected on
external video port. If any external display device
is connected, the power on display will be in CRT
(or projector) only mode. Otherwise it will be in
LCD only mode.
Both: Simultaneously enable both the integrated
LCD screen and the systems external video port
(for an external CRT or projector).
LCD Auto Dim

Determines if the system will automatically dim


the LCD brightness in order to save power when
AC is not present.

Option: Enabled or Disabled

F12 Boot Menu

Selects the F12 boot menu function.

Option: Enabled or Disabled

Legacy USB Support

Selects legacy USB support.

Option: Enabled or Disabled

NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is
because the user is not allowed to control the settings in these cases.

Chapter 2

31

Advanced
The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced
settings of the system.

The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.

Parameter

Description

Options

Selects serial port address and IRQ.

Disabled/Enabled/Auto

Parallel Port

Selects parallel port address and IRQ.

Enabled/Disabled/Auto

Mode

Allows user to specify the operating mode of parallel


port.

only

Infrared Port

ECP, EPP, Bi-directional, or Output

Note: Shows up if Parallel Port is set to Auto or


Enabled.
Base I/O address

Allows the user to choose the resource if the


Parallel Port is set to Enable.

378h/278h

Note: Shows up if Parallel Port is set to Enabled.


Interrupt

Sets the interrupt request of the parallel port.

IRQ7/IRQ5

DMA channel

Sets a DMA channel for the printer to operate in


ECP mode.

DMA3/DMA1

Note: Shows up if Mode is set to ECP.

32

Chapter 2

Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.

Chapter 2

33

The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.

Parameter

Description

Option

Supervisor Password is

Shows the setting of the Supervisor password.

Clear or Set

User Password is

Shows the setting of the uer password.

Clear or Set

Primary Harddisk Security

Shows the setting of the Primary Harddisk


Security.

Clear or Set

Set Supervisor Password

Press Enter to set the supervisor password.


When set, this password protects the BIOS
Setup Utility from unauthorized access.

Set User Password

Press Enter to set the user password. When


set, this password protects the BIOS Setup
Utility from unauthorized access.

Set HDD Password

This feature is available to user when


Supervisor password is set. Password can be
written on HDD only when Supervisor
password or user password is set and
password on HDD is set to enabled.
Supervisor Password is written to HDD only
when Supervisor password is being set. User
password is written to HDD when both
passwords are set. When both Supervisor and
user password are present, both passwords
can unlock the HDD.

Password on Boot

Defines whether a password is required or not


while the events defined in this group
happened. The following sub-options are all
requires the Supervisor password for changes
and should be grayed out if the user password
was used to enter setup.

Disabled or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Dont forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.

Setting a Password
Follow these steps as you set the user or the supervisor password:
1.

Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key.
The Set Supervisor Password box appears:

2.

Type a password in the Enter New Password field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the Confirm New
Password field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

4.

Press e.
After setting the password, the computer sets the User Password parameter to Set.
If desired, you can opt to enable the Password on boot parameter.

5.

When you are done, press u to save the changes and exit the BIOS Setup Utility.

3.

34

Chapter 2

Removing a Password
Follow these steps:
1.

Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key.
The Set Password box appears:

2.

Type the current password in the Enter Current Password field and press e.

3.

Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to Clear.

4.

When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

Changing a Password
1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key.
The Set Password box appears:

2.

Type the current password in the Enter Current Password field and press e.

3.

Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.

4.

Press e. After setting the password, the computer sets the User Password parameter to Set.

5.

If desired, you can enable the Password on boot parameter.

6.

When you are done, press u to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

The password setting is complete after the user presses u.

Chapter 2

35

If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.

If the new password and confirm new password strings do not match, the screen will display the following
message.

36

Chapter 2

Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM/DVD-ROM in module
bay.

Chapter 2

37

Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

The table below describes the parameters in this screen.

Parameter
Exit Saving Changes

38

Description
Exit System Setup and save your changes to CMOS.

Exit Discarding Changes

Exit utility without saving setup data to CMOS.

Load Setup Default

Load default values for all SETUP item.

Discard Changes

Load previous values from CMOS for all SETUP items.

Save Changes

Save Setup Data to CMOS.

Chapter 2

BIOS Flash Utility


The BIOS flash memory update is required for the following conditions:
T

New versions of system programs

New features or options

Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Phlash.
1.

Prepare a bootable diskette.

2.

Copy the Phlash utilities to the bootable diskette.

3.

Then boot the system from the bootable diskette. The Phlash utility has auto-execution function.

System Diagnostic Diskette


This diagnostic diskette is for the Acer Aspire 1350 series notebook machine. However, system diagnostic
utility is not ready as service CD released. Acer HQ CSD will upload the utility to CSD website as soon as it is
ready.

Chapter 2

39

40

Chapter 2

Chapter 3

Machine Disassembly and Replacement


This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
T

Wrist grounding strap and conductive mat for preventing electrostatic discharge

small Philips screwdriver

flat head screwdriver

Philiips screwdriver

nut screwdriver

tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the stripe cover, please be careful not to scrape the cover.
T

Chapter 3

41

General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:

42

1.

Turn off the power to the system and all peripherals.

2.

Unplug the AC adapter and all power and signal cables from the system.

3.

Remove the battery pack.

Chapter 3

Disassembly Procedure Flowchart


The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.

Start

Battery

*2

F*2
HDD Module

Dimm Door
Hinge caps

K*4

A*2
HDD Bezel

HDD

A*1

HDD Bracket

Modem Card

Memory

Middle Cover

F*2

G*4

A*3

Launch Board

Routing Plate

FDD

F*4
F*2
F*1
LCD Module

Wireless LAN
Card

Keyboard

F*2
C*1
H*3

FDD Bracket

F*2
ODD Module

FDD Module

ODD
B*2
ODD Bracket

G*1
F*2
F*13
Upper Case
Assembly

Lower Case
Assembly

A*2
Touchpad
Board Fixed
Plate

Touchpad
Board

*4
CPU

Thermal
Module

F*2
I*2

F*4

ODD Tray

FDD-HDD
Tray

A*3
TV-out/VGA
Board

B*2

Speaker

L*4
Main Board

D*4
PCMCIA Slot

Chapter 3

A*4
Northbridge
Heatsink

43

LCD Module

4 LCD
Rubbers

J*4
LCD Bezel

Inverter Board

J*6
J*1
LCD Panel

Bluetooth
Antenna

LCD

J*4
LCD Hook
Bracket

J*2

B*4
LCD Coaxial
Cable

LCD Brackets

Wireless
Antenna

Screw List
Item

44

Description

SCREW M2.5*4L-BZN-NYLOK

SCREW M2*3L-NI-NYLOK

SCREW M2.0*2.0-BZN

SCREW M2*4L NI-NYLOK

SCREW M2*7L-NI-NYLOK

SCREW M2.5*7L-BNI-NYLOK

SCREW M2.5*3L-BNI-NYLOK

SCREW M2.5*3L-NI-NYLOK

SCREW M2.5*5L-NI-NYLOK

SCREW M2.5*6L-NI-NYLOK

SCREW M3*2.8L-NI-NYLOK

SCREW NUT-I/O

Chapter 3

Removing the Battery Pack


1.

Slide the battery latch.

2.

Then remove the battery pack.

Chapter 3

45

Removing the Memory/MDC (Modem/Bluetooth)/HDD Module

46

1.

Remove the two screws holding the DIMM door.

2.

Remove the DIMM door.

3.

Pop out the memory then take out the memory.

4.

Remove the two screws that secure the MDC(modem or modem/Bluetooth combo) board.

5.

Remove the MDC board then disconnect the MDC cable and Bluetooth atenna.

6.

Remove the two screws holding the HDD bezel(cover).

7.

Then pull out the HDD module from the notebook computer.

Chapter 3

Removing the Keyboard/ODD Module/FDD Module


1.

Remove the right hinge cap.

2.

Then remove the left hinge cap.

3.

Remove one screw holding the middle cover.

4.

Use a flat screwdriver to remove the middle cover carefully.

5.

Remove the three screws that hold the keyboard. Then turn over the keyboard.

6.

Disconnect the keyboard connector then remove the keyboard.

7.

Remove the two screws that secure the ODD module.

8.

Then take out the ODD module.

Chapter 3

47

9.

Remove the two screws that secure the FDD module.

10. Disconnect the FDD cable.


11. Then take out the ODD module.

48

Chapter 3

Disassembling the Main Unit


1.

Remove the four screws that secure the launch board.

2.

Then take the launch board off the main unit.

3.

Disconnect the lid switch cable.

4.

Disconnect the wireless LAN antenna.

5.

Pop out the wireless LAN card.

6.

Disconnect the inverter cable from the main unit.

7.

Remove the two screws that secure the LCD coaxial cable.

8.

Then disconnect the LCD coaxial cable.

9.

Remove the two screws holding the rounting(routing) plate.

10. Then remove the rounting(routing) plate.


.

Chapter 3

49

11. Pull out the Blustooth antenna carefully.


12. Take out the Bluetooth antenna as picture shows.

13. Remove one screw that secures the ground cable.


.

14. Remove the two screws that secure the LCD module on one side.
15. Then remove another two screws one another side.
16. Detach the entire LCD module.

17. Remove one screw as picture shows in order to detach upper case assembly.
18. Then remove the thirteen screws on the bottom panel.

19. Remove one screw on the rear on one side.


20. Then remove another screw on another side.
21. Detach the upper case assembly carefully.

50

Chapter 3

22. Disconnect the touchpad board cable(black) from the main board.
23. Disconnect the touchpad board cable(black) from the touchpad board(scroll board).
24. Disconnect the touchpad cable(white) from the the touchpad board(scroll board).

25. Remove the two screws that secure the touchpad board(scroll board).
26. Then take out the touchpad board(scroll board).

27. Remove the four screws that secure the thermal module according to order.
28. Then remove the thermal module as picture shows.
29. Disconnect the two fan cables then take out the thermal module.

Chapter 3

51

30. Remove the four screws holding the ODD tray.


31. Then remove the ODD tray.

32. Remove the four screws holding the FDD-HDD tray.


33. Then remove the FDD-HDD tray.

34. Disconnect the speaker cable from the main board.


35. Remove the two screws that secure the right and left speakers.
36. Then take out the speakers.

37. Remove the four hexagon screws on the rear as picture shows.
38. Then take out the main board.

52

Chapter 3

39. Remove the four screws holding the Northbridge heat sink on the main board back.
40. Then take off the Northbridge heat sink.

41. Remove the four screws that secure the PCMCIA slot.
42. Then detach the PCMCIA slot from the main board.

43. Remove the three screws that secure the VGA/TV-out board.
44. Then remove the VGA/TV-out board.

45. Unlock the CPU with a flat screwdriver.


46. Then remove the CPU from the CPU socket.

Chapter 3

53

Disassembling the LCD Module


1.

Remove the two LCD cover rubbers and two LCD cushion rubbers.

2.

Then remove the four screws holding the LCD bezel.

3.

Detach the LCD bezel carefully.

4.

Tear off the tape that fastens the LCD inverter cable and the high voltage cable.

5.

Disconnect the inverter cable.

6.

Then disconnect the high voltage cable.

7.

Remove one screw that secures the Bluetooth antenna.

8.

Then remove the Bluetooth antenna.

9.

Remove the three screws on one side.

54

Chapter 3

10. Remove another three screws on another side.

11. Remove the entire LCD from the LCD panel.

12. Remove the four screws that secure the LCD hook bracket.
13. Remove the LCD hook bracket.

14. Remove one screw that secures the left aux wireless LAN antenna.
15. Remove one screw that secures the right main wireless LAN antenna.
16. Remove the wireless LAN antennas.

Chapter 3

55

17. Remove the two screws holding the right LCD bracket.
18. Remove the right LCD bracket.

19. Remove another two screws holding the left LCD bracket.
20. Remove the left LCD bracket.

21. Tear off the tape that fastens the LCD coaxial cable as picture shows.
22. Disconnect the LCD coaxial cable.

56

Chapter 3

Disassembling the External Modules


Disassembling the HDD Module
1.

Remove the two screws holding the HDD bracket.

2.

Remove another two screws that fasten the HDD bracket.

3.

Remove the HDD bezel(cover).

4.

Then remove the HDD bracket as picture shows.

Disassembling the Floppy Disk Drive Module


1.

Remove the two screws holding the right FDD bracket.

2.

Remove one screw hloding the left FDD bracket.

3.

Remove one screw hloding the rear FDD bracket as picture shows.

4.

Remove the FDD bracket. Then disconnect the FDD cable.

Chapter 3

57

Disassembling the Optical Drive Module

58

1.

Remove the two screws that secure the ODD bracket.

2.

Then remove the ODD bracket.

Chapter 3

Chapter 4

Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified
options can give false errors and invalid system responses.
1.

Duplicate symptom and obtain the failing symptoms in as much detail as possible.

2.

Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic
test or by repeating the same operation.

3.

Disassemble and assemble the unit without any power sources.

4.

If any problem occurs, you can perform visual inspection before you fellow this chapters instructions. You
can check the following:
power cords are properly connected and secured;
there are no obvious shorts or opens;
there are no obviously burned or heated components;
all components appear normal.

5.

Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Go To

Power failure. (The power indicator does not go


on or stay on.)

Power System Check on page 63

POST does not complete. No beep or error


codes are indicated.

Power-On Self-Test (POST) Error Message on


page 63
Undetermined Problems on page 71

POST detects an error and displayed messages


on screen.

Error Message List on page 65

The diagnostic test detected an error and


displayed a FRU code.

System Diagnostic Diskette on page 39

Other symptoms (i.e. LCD display problems or


others).

Power-On Self-Test (POST) Error Message on


page 63

Symptoms cannot be re-created (intermittent


problems).

Use the customer-reported symptoms and go to


Power-On Self-Test (POST) Error Message on
page 63
Intermittent Problems on page 70
Undetermined Problems on page 71

Chapter 4

59

System Check Procedures


External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device. See System Diagnostic Diskette on page 39 for details.
1.

Boot from the diagnostics diskette and start the diagnostics program (see System Diagnostic Diskette on
page 39).

2.

See if FDD Test is passed as the program runs to FDD Test.

3.

Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.

Reconnect the external diskette drive/DVD-ROM module.

2.

Replace the external diskette drive/CD-ROM module.

3.

Replace the main board.

External CD-ROM Drive Check


Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.

Boot from the diagnostics diskette and start the diagnostics program (refer to System Diagnostic
Diskette on page 39.

2.

See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3.

Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

60

1.

Reconnect the external diskette drive/CD-ROM module.

2.

Replace the external diskette drive/CD-ROM module.

3.

Replace the main board.

Chapter 4

Keyboard or Auxiliary Input Device Check


Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test. See System Diagnostic Diskette on page
30 for details.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1.

Reconnect the keyboard cables.

2.

Replace the keyboard.

3.

Replace the main board.

The following auxiliary input devices are supported by this computer:


T

Numeric keypad

External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.

Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.

2.

Go to the diagnostic memory in the test items.

3.

Press F2 in the test items.

4. Follow the instructions in the message window.


NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check


To verify the symptom of the problem, power on the computer using each of the following power sources:
1.

Remove the battery pack.

2.

Connect the power adapter and check that power is supplied.

3.

Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:
T

Chapter 4

Check the Battery Pack on page 62

61

Check the Battery Pack


To check the battery pack, do the following:
From Software:
1.

Check out the Power Management in control Panel

2.

In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.

3.

Repeat the steps 1 and 2, for both battery and adapter.

4.

This helps you identify first the problem is on recharging or discharging.

From Hardware:
1.

Power off the computer.

2.

Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
following figure

3.

If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.

Touchpad Check
If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.

After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver.

2.

Run utility with the PS/2 mouse function and check if the mouse is working.

3.

If the the PS/2 mouse does not work, then check if the main board to switch board FPC is connected O.K.

4.

If the main board to switch board FPC is connected well, then check if the FCC on touch pad PCB
connects properly.

5.

If the FFC on touch pad PCB connects properly, then check if LS851 JP1 Pin6=5V are pulese. If yes, then
replace switch board. If no, then go to next step.

6.

Replace touch pad PCB.

7.

If the touch pad still does not work, then replace FPC on Track Pad PCB.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.

62

Chapter 4

Power-On Self-Test (POST) Error Message


The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see Undetermined Problems on page 71.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.

Chapter 4

63

Index of Error Messages


Error Message List
Error Messages

FRU/Action in Sequence

Struck Key

See Keyboard or Auxiliary Input Device Check on page 61

System CMOS checksum bad - Default


configuration used

RTC battery

Real time clock error

Run BIOS Setup Utility to reconfigure system, then reboot system.


RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
Main board

Previous boot incomplete - Default configuration


used

Load Default Settings in BIOS Setup Utility.


RTC batter
Main baord.

Invalid System Configuration Data

Load Default Settings in BIOS Setup Utility.


Main board.

Operating system not found

Enter Setup and see if fixed disk and drive A are properly identified.
Dikette drive
Hard disk drive
Main board.

64

Chapter 4

Error Message List


No beep Error Messages
Power-on indicator turns off and LCD is blank.

FRU/Action in Sequence
Power source (battery pack and power adapter.) See Power
System Check on page 61
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
Main board.

Power-on indicator turns on and LCD is blank.

Power source (battery pack and power adapter.) See Power


System Check on page 61
Reconnect the LCD connector
Hard disk drive
LCD cable
LCD inverter
LCD
Main board

Power-on indicator turns on and LCD is blank.


But you can see POST on an external CRT.

Reconnect the LCD connectors.


LCD cable
LCD inverter
LCD
Main board

Power-on indicator turns on and a blinking cursor


shown on LCD during POST.

Chapter 4

Ensure every connector is connected tightly and correctly.


Main board

65

Index of Symptom-to-FRU Error Message


LCD-Related Symptoms
Symptom / Error
LCD backlight doesn't work

Action in Sequence
First, plug a monitor to CRT port. Next, enter BIOS utility to running
Load Default Settings then reboot the system.
Reconnect the LCD connectors.
Keyboard (if the brightness function key doesn't work).
LCD cable
LCD inverter
LCD
Main board

LCD is too dark


LCD brightness cannot be adjusted

Enter BIOS Utility to execute Load Setup Default Settings, then


reboot system.
Reconnect the LCD connectors.
Keyboard (if the brightness function key doesn't work).
LCD cable
LCD inverter
LCD
Main board

Unreadable LCD screen

Reconnect the LCD cable

Missing pels in characters

LCD cable

Abnormal screen

LCD

Wrong color displayed

Main board

LCD has extra horizontal or vertical lines


displayed.

Indicator-Related Symptoms
Symptom / Error

Action in Sequence

Indicator incorrectly remains off or on, but system


runs correctly

Main board

HDD/CD-ROM active indicators cannot work

HDD/CD-ROM drive
Device driver
Main board

Power-Related Symptoms
Symptom / Error
Power shuts down during operation

Action in Sequence
Power source (battery pack and power adapter). See Power
System Check on page 61.
Battery pack
AC adapter
See if the thermal module is overheat (Heat sink or fan).
Main board

The system cannot power-on.

Power source (battery pack and power adapter). See Power


System Check on page 61.
Battery pack
Power adapter
CPU
Main board

The system cannot power-off.

In Windows XP operating system, hold and press the power switch


for more than 4 seconds. If the system can power off, then the main
board is OK. Verify OS in the HDD.
Main board

66

Chapter 4

Power-Related Symptoms
Symptom / Error
Battery cant be charged or discharged

Action in Sequence
See Check the Battery Pack on page 62.
Battery pack
Main board

System hang during POST

ODD/HDD/FDD/RAM module
Main board

PCMCIA-Related Symptoms
Symptom / Error
System cannot detect the PC Card (PCMCIA)

Action in Sequence
PCMCIA slot assembly
Main board

PCMCIA slot pin is damaged.

PCMCIA slot assembly

PC Card cannot be inserted or ejected

Check if the PCMCIA slot is blocked


Main board

Memory-Related Symptoms
Symptom / Error
Memory count (size) appears different from
actual size.

Action in Sequence
Enter BIOS Setup Utility to execute Load Default Settings then
reboot system.
RAM module
Main board
Check BIOS revision

System can power on, but you hear two long


beeps: B--, B-- and the LCD is blank.

Reinsert DIMM
DIMM
Main board

Speaker-Related Symptoms
Symptom / Error
In Windows, multimedia programs, no sound
comes from the computer.

Action in Sequence
OS volume control
Audio driver
Speaker
Main board

Internal speakers make noise or emit no sound.

Speaker
Main board

Microphone cannot work

Audio driver
Volume control in Windows XP
Main board

Power Management-Related Symptoms


Symptom / Error
The system will not enter hibernation mode

Action in Sequence
Power option in Windows XP
Hard disk drive
Main board

The system doesnt enter standby mode after


closing the lid of the portable computer.

Driver of Power Option Properties


Lid close switch in upper case
Main board

Chapter 4

67

Power Management-Related Symptoms


Symptom / Error
The system doesn't resume from hibernation/
standby mode.

Action in Sequence
Connect AC adapter then check if the system resumes from
Standby/Hibernation mode.
Check if the battery is low.
Hard disk drive
Main board

The system doesn't resume from standby mode


after opening the lid of the portable computer.

LCD cover switch

Battery fuel gauge in Windows doesnt go higher


than 90%.

Refresh battery (continue use battery until power off, then charge
battery).

Main board

Battery pack
Main board
System hangs intermittently.

Reconnect hard disk/CD-ROM drives.


Main board

Peripheral-Related Symptoms
Symptom / Error
System configuration does not match the
installed devices.

Action in Sequence
Enter BIOS Setup Utility to execute Load Setup defaults, then
reboot system.
Reconnect hard disk/CD-ROM drives/FDD or other peripherals.
Main board

External display does not work correctly.

Press Fn+F5, LCD/CRT/Both display switching


Keyboard
Main board

USB does not work correctly

See System Diagnostic Diskette on page 39


Main board

Print problems.

Enter BIOS Setup Utility to execute Load Default Settings then


reboot the system.
Run printer self-test.
Printer driver
Printer cable
Printer
Main board

Parallel port device problems

Enter BIOS Setup Utility to execute Load Default Settings then


reboot the system.
Device driver
Device cable
Device
Main board

Keyboard/Touchpad-Related Symptoms
Symptom / Error
Keyboard (one or more keys) does not work.

Action in Sequence
Reconnect the keyboard cable.
Keyboard
Main board

Touchpad does not work.

Reconnect touchpad cable.


Touchpad board
Main board

68

Chapter 4

Modem/LAN-Related Symptoms
Symptom / Error
Internal modem does not work correctly.

Action in Sequence
See System Diagnostic Diskette on page 39.
Phone cable
Driver
Reconnect the Internal modem cable to the main board tightly.
Main board

Internal LAN does not work correctly

Lan cable
Driver
Main board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see Undetermined
Problems on page 57.

Chapter 4

69

Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:

70

1.

Run the diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Chapter 4

Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See Power
System Check on page 61):
1.

Power-off the computer.

2.

Visually check them for damage. If any problems are found, replace the FRU.

3.

Remove or disconnect all of the following devices:


T

Non-Acer devices

Printer, mouse, and other external devices

Battery pack

Hard disk drive

DIMM

PC Cards

4.

Power-on the computer.

5.

Determine if the problem has changed.

6.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.

If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

Chapter 4

System board

LCD assembly

71

72

Chapter 4

Chapter 5

Jumper and Connector Locations


Top View

DC-In

13

Heat Sink 4-pin Controller

RJ11 / RJ45

14

Heat Sink 3-pin Controller

S-Video

15

FDD Connector

USB Connectors (*2)

16

4-In-1 Connector

USB Connectors (*2)

17

Touchpad Board Connector

CPU Socket

18

HDD Connector

Mini-PCI Socket

19

Speaker Connector

Launch Board Connector

20

IEEE 1394 Connector

LCD Inverter Connector

21

Microphone-in Connector

10

ODD Connector

22

Headphone Connector

11

VGA Board 60-pin Connector

23

Infrared Connector

12

VGA Board 120-pin Connector

Chapter 5

73

Bottom View

74

24

Parallel Connector

28

DDR Controller

25

External Display Connector

29

MDC Board Connector

26

PCMCIA Connector

30

Battery Connector

27

DDR Connector

24

Parallel Connector

28

DDR Controller

Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List


This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 1350. Refer
to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please
also note that there are some common parts for Aspire 1350, yet the LCD modules are different in two model.
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use
the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or
regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to
return it.

Chapter 6

75

Exploded Diagram
THE Base

LCD 14.1 / 15.0

76

Chapter 6

Main Board

Module

Chapter 6

77

Top

NOTE: Some part numbers appear on the exploded diagram are vendors part number. Please refer to the
FRU list for Acer part number.

78

Chapter 6

Picture

Partname And Description

Part Number

CPU/Processor
AMD Athlon XP-M, Thoroughbred 2000+ 72W/ 256K L2/ FSB 200/266M

KC.A2002.72T

AMD Athlon XP-M, Thoroughbred 2200+ 72W/ 256K L2/ FSB 200/266M

KC.A2202.72T

AMD Athlon XP-M, Barton 2400+ 72W/ 512K L2/ FSB 266M

KC.A2402.72B

AMD Athlon XP-M, Barton 2500+ 72W/ 512K L2/ FSB 266M

KC.A2502.72B

AMD Athlon XP-M, Barton 2600+ 72W/ 512K L2/ FSB 266M

KC.A2602.72B

AMD Athlon XP-M, Barton 2800+ 72W/ 512K L2/ FSB 266M

KC.A2802.72B

INFINEON 128MB DDR333 HYS64D16000GDL-6-B

KN.12802.006

NANYA 128MB DDR333 NT128D64SH4BBGM-6K

KN.12803.008

INFINEON 256MB DDR333 HYS64D32020GDL-6-B

KN.25602.009

NANYA 256MB DDR333 NT256D64SH8BAGM-6K

KN.25603.009

ELPIDA 256MB DDR333 EBD26UC6AKSA-6B

KN.25609.002

INFINEON 512MB DDR333 HYS64D64020GBDL-6-B

KN.51202.007

NANYA 512MB DDR333 NT512D64S8HBAFM-6K

KN.51203.005

ASSY LCD MODULE 14.1" QDI QDI141LH12

6M.A10V7.011

ASSY LCD MODULE 14.1" QDI QDI141LH12 FOR WIRELESS

6M.A10V7.021

ASSY LCD MODULE 14.1" AU B141XG05

6M.A10V7.012

ASSY LCD MODULE 14.1" AU B141XG05 FOR WIRELESS

6M.A10V7.022

ASSY LCD MODULE 15.0" QDI QDI150XL06-01

6M.A10V7.013

ASSY LCD MODULE 15.0" QDI QDI150XL06-01 FOR WIRELESS

6M.A10V7.023

ASSY LCD MODULE 15.0" AU B150XG01 V2

6M.A10V7.014

ASSY LCD MODULE 15.0" AU B150XG01 V2 FOR WIRELESS

6M.A10V7.024

ASSY LCD MODULE 15.0" CPT CLAA150XH01-S

6M.A10V7.015

ASSY LCD MODULE 15.0" CPT CLAA150XH01-S FOR WIRELESS

6M.A10V7.025

LCD 14.1" XGA QDI QD141X1LH03

LK.14109.003

LCD 14.1" XGA AU B141XG05

LK.14105.006

LCD 15.0" XGA QDI QDI150XL06-01

LK.15009.002

LCD 15.0" XGA AU B150XG01 V2

LK.15005.001

LCD 15.0" XGA CPT CLAA150XH01-S

LK.1500A.002

LCD INVERTER BOARD

19.A10V7.001

LCD BRACKET R 14.1

33.A10V7.008

LCD BRACKET R 15

33.A10V7.010

LCD BRACKET L 14.1

33.A10V7.009

LCD BRACKET L 15

33.A10V7.011

Memory

LCD

Chapter 6

79

Picture

Partname And Description

Part Number

LCD PANEL WITH LOGO W/O ANTENNA

60.A10V7.005

LCD PANEL WITH LOGO W/ ANTENNA

60.A10V7.006

LCD BEZEL - 14.1

60.A10V7.003

LCD BEZEL - 15

60.A10V7.004

LCD COAXIAL CABLE

50.A10V7.006

FDD MODULE, PANASONIC JU-226A273FC

6M.A10V7.010

FDD DRIVE PANASONIC JU-226A273FC

KF.22602.002

FDD FPC CABLE FOR PANASONIC

50.A10V7.005

FDD BEZEL FOR PANASONIC

42.A10V7.014

FDD BRACKET FOR PANASONIC

33.A10V7.006

FDD/Floppy Disk Drive

80

Chapter 6

Picture

Partname And Description

Part Number

HDD/ Hard Disk Drive


HDD 2.5" 20G HGST MORAGA IC25N020ATMR04-0 4200 RPM

KH.02007002

HDD 2.5" 30G HGST MORAGA IC25N030ATMR04-0 4200 RPM

KH.03007002

HDD 2.5" 40G HGST MORAGA IC25N040ATMR04-0 4200 RPM

KH.04007002

HDD 2.5" 60G HGST MORAGA IC25N060ATMR04-0 4200 PRM

KH.06007002

HDD 2.5" 60G HGST MORAGA IC25N060ATMR05-0 5400 PRM

KH.06007.003

HDD 2.5" 20G TOSHIBA MK2023GAS 4200 RPM

KH.02004.001

HDD 2.5" 30G TOSHIBA MK3021GAS(CZE) 4200 RPM

KH.33004.001

HDD 2.5" 40G TOSHIBA MK4021GAS(CZE) 4200 RPM

KH.34004.001

HDD 2.5" 60G TOSHIBA MK6021GAS(CZE) 4200 RPM

KH.36004.001

HDD 2.5" 60G TOSHIBA MK6022GAX 5400 RPM

KH.06004.001

HDD 2.5" 30G FUJITSU 4200 RPM V-40 F/W:009A

KH.03006.002

HDD BEZEL

42.A10V7.015

HDD BRACKET

33.A10V7.007

CD-ROM MODULE 24X QSI SCR-242EA5E

6M.A10V7.001

DVD-ROM MODULE 8X QSI SDR-083E05E

6M.A10V7.003

DVD/CDRW COMBO MODULE 24X QSI SBW-242E05E

6M.A10V7.005

DVD/CDRW COMBO MODULE 24X LITE-ON LSC-24082K

6M.A10V7.006

DVD/CDRW COMBO MODULE 24X TEAC DW-224E-92

6M.A10V7.007

DVD-RW MODULE TEAC DV-W22E-195

6M.A10V7.008

DVD-RW MODULE PIONEER DVR-K11

6M.A10V7.009

CD-ROM DRIVE 24X QSI SCR-242EA5E

KD.24X02.002

DVD-ROM DRIVE 8X QSI SDR-083E05E

KV.08X02.003

DVD/CDRW COMBO DRIVE 24X QSI SBW-242E05E

KO.24X07.003

DVD/CDRW COMBO DRIVE 24X LITE-ON LSC-24082K

KO.24X09.001

DVD/CDRW COMBO DRIVE 24X TEAC DW-224E-92

KO.24X06.001

DVD-RW DRIVE TEAC DV-W22E-195

KW.02X0D.002

DVD-RW DRIVE PIONEER DVR-K11

KW.02X05.001

CD-ROM BEZEL FOR QSI

42.A10V7.005

DVD-ROM BEZEL FOR QSI

42.A10V7.007

DVD/CDRW BEZEL FOR QSI

42.A10V7.009

DVD/CDRW BEZEL FOR LITE-ON

42.A10V7.010

DVD/CDRW BEZEL FOR TEAC

42.A10V7.011

DVD-RW BEZEL FOR TEAC

42.A10V7.012

DVD-RW BEZEL FOR PIONEER

42.A10V7.013

OPTICAL DEVICE BRACKET

33.A10V7.005

Optical Drive/Combo Drive

Chapter 6

81

Picture

Partname And Description

Part Number

Cables
POWER CORD US (3 PIN)

27.A03V7.001

POWER CORD EU (3 PIN)

27.A03V7.002

POWER CORD PRC (3 PIN)

27.A03V7.003

POWER CORD UK (3 PIN)

27.A03V7.004

POWER CORD ITALIAN (3 PIN)

27.A03V7.005

POWER CORD DANISH (3 PIN)

27.A03V7.006

POWER CORD AU (3 PIN)

27.A03V7.008

TOUCHPAD BOARD CABLE

50.A10V7.001

MODEM CABLE

50.A10V7.002

FFC- TOUCHPAD CABLE

50.A10V7.003

BLUETOOTH ANTENNA

50.A10V7.004

Antenna

Boards
MAINBOARD W/KN400 CHIPSET, PCMCIA SLOT, W/O CPU, MEMORY MB.A1006.001

82

MODEM CARD , AMBIT T60M283.15

54.A10V7.001

MODEM/ BLUETOOTH COMBO CARD, AMBIT MRS-T60M665.00

54.T23V7.002

WIRELESS LAN CARD (802.11b),WNC KM8-1

54.A10V7.002

WIRELESS LAN CARD (802.11a+g) ,WNC CM6

54.A10V7.003

LAUNCH BOARD

55.A10V7.001

TOUCHPAD BOARD

55.A10V7.002

Chapter 6

Picture

Partname And Description

Part Number

TV-OUT BOARD

55.A10V7.003

VGA BOARD 64M

55.A10V7.004

VGA BOARD 128M

55.A10V7.005

TOUCHPAD

56.A10V7.001

PCMCIA SLOT

22.A10V1.001

ADAPTER LITE- ON PA-1900-05QA 3PIN W/LED 90W

AP.A1003.001

ADAPTER LSE 0202C1990 3PIN W/LED 90W

AP.A1007.001

BATTERY SANYO LI-ION 8CELL,SANYO, 4UR18650F-2-QC-24

BT.A1003.002

BATTERY SIMPLO LI-ION 8CELL, PANASONIC,916-2540

BT.A1007.001

MIDDLE COVER W/ NAME PLATE

42.A10V7.001

DIMM DOOR

42.A10V7.002

LOWER CASE W/ SPEAKER

60.A10V7.001

PCMCIA slot/PC card slot

Adapter

Battery

Case/Cover/Bracket Assembly

Chapter 6

83

Picture

Partname And Description

Part Number

UPPER CASE W/ TOUCHPAD, FPC

60.A10V7.002

HINGE COVER R

42.A10V7.003

HINGE COVER L

42.A10V7.004

ROUNTING PLATE

33.A10V7.001

OPTICAL TRAY

33.A10V7.002

FDD-HDD TRAY

33.A10V7.003

TOUCHPAD BOARD FIXED PLATE

33.A10V7.004

WEIGHT SAVER

LC.A10V7.002

4-IN-1 CARD READER MODULE

LC.A1003.001

READER
4 IN 1 CARD READER BOARD

55.A10V7.006

4 IN 1 CARD READER CABLE

50.A10V7.007

4 IN 1 CARD READER BEZEL

42.A10V7.016

SPEAKER

23.A10V7.001

Speaker

Keyboard

84

Chapter 6

Picture

Partname And Description

Part Number

KEYBOARD JME US INTERNATIONAL

KB.A1005.001

KEYBOARD JME UK

KB.A1005.002

KEYBOARD JME GERMAN

KB.A1005.003

KEYBOARD JME ITALIAN

KB.A1005.004

KEYBOARD JME FRENCH

KB.A1005.005

KEYBOARD JME SWISS/G

KB.A1005.006

KEYBOARD JME SPANISH

KB.A1005.007

KEYBOARD JME PORTUGUESE

KB.A1005.008

KEYBOARD JME ARABIC

KB.A1005.009

KEYBOARD JME BELGIUM

KB.A1005.010

KEYBOARD JME SWEDEN

KB.A1005.011

KEYBOARD JME CZECH

KB.A1005.012

KEYBOARD JME HUNGAIAN

KB.A1005.013

KEYBOARD JME NORWAY

KB.A1005.014

KEYBOARD JME DANISH

KB.A1005.015

KEYBOARD JME TURKISH

KB.A1005.016

KEYBOARD JME CANADIAN FRENCH

KB.A1005.017

KEYBOARD JME BRAZILIAN PROTUGESE

KB.A1005.018

KEYBOARD JME RUSSIAN

KB.A1005.019

KEYBOARD JME TRADITIONAL CHINESE

KB.A1005.020

KEYBOARD JME THAI

KB.A1005.021

THERMAL MODULE

60.A10V7.007

N-B HEAT SINK

34.A09V7.001

LCD COVER RUBBER

47.A10V7.001

LCD CUSHION RUBBER

47.A10V7.002

BASE RUBBER FOOT

47.A10V7.003

Heatsink

Rubber

Chapter 6

85

Picture

Partname And Description

Part Number

Screws
SCREW K2*5-BNI

86

86.T25V7.019

SCREW NUT-I/O

86.A03V7.001

SCREW M2.5*4L-BZN-NYLOK

86.A03V7.006

SCREW BI1.7*2.5TA-BNIH

86.A03V7.008

SCREW M2*3L-NI-NYLOK

86.A03V7.012

SCREW M1.7*5

86.A10V7.001

SCREW M1.6*3.0-NI

86.A10V7.002

SCREW M2.0*2.0-BZN

86.A10V7.003

SCREW M2*4L NI-NYLOK

86.A10V7.004

SCREW M2*7L-NI-NYLOK

86.A10V7.005

SCREW M2.5*7L-BNI-NYLOK

86.A10V7.006

SCREW M2.5*3L-BNI-NYLOK

86.A10V7.007

SCREW M2.5*3L-NI-NYLOK

86.A10V7.008

SCREW M2*4L BZN-NYLOK

86.A10V7.009

SCREW M2.5*5L-NI-NYLOK

86.A10V7.010

SCREW M2.5*6L-NI-NYLOK

86.A10V7.011

SCREW M3*2.8L-NI-NYLOK

86.A10V7.012

SCREW M2.5*H3.0*D4.2

86.A10V7.013

Chapter 6

Chapter 6

87

Appendix A

Model Definition and Configuration


Aspire 1350 series
Model
Number

CPU

LCD

ODD

Memory

HDD

Battery

Wireless
LAN

1351X

AMD Athlon
XP-M 2000+

14.1 XGA

CD-ROM

128M

20G

NiMH/
Li-Ion

N/A

1351FX

AMD Athlon
XP-M 2000+

14.1 XGA

CD-ROM

128M/
256M

20G

NiMH/
Li-Ion

N/A

1351FXV

AMD Athlon
XP-M 2000+

14.1 XGA

CD-ROM

128M

20G

Li-Ion

N/A

1351FXC

AMD Athlon
XP-M 2000+

14.1 XGA

DVD/CD-RW
combo

256M

30G

Li-Ion

N/A

1351XC

AMD Athlon
XP-M 2000+

14.1 XGA

DVD/CD-RW
combo

256M

30G

Li-Ion

N/A

1351LC

AMD Athlon
XP-M 2000+

15.0 XGA

DVD/CD-RW
combo

256M

30G

Li-Ion

N/A

1351LM

AMD Athlon
XP-M 2000+

15.0 XGA

DVD-RW

256M

40G

Li-Ion

N/A

1353LC

AMD Athlon
XP-M 2400+

15.0 XGA

DVD/CD-RW
combo

256M/
2*256M

30G/
40G

Li-Ion

N/A

1353LM

AMD Athlon
XP-M 2400+

15.0 XGA

DVD-RW

2*256M

40G

Li-Ion

N/A

1355LC

AMD Athlon
XP-M 2600+

15.0 XGA

DVD/CD-RW
combo

256M/
2*256M

30G/
40G

Li-Ion

N/A

1355LM

AMD Athlon
XP-M 2600+

15.0 XGA

DVD-RW

2*256M

40G

Li-Ion

N/A

1356LC

AMD Athlon
XP-M 2800+

15.0 XGA

DVD/CD-RW
combo

2*256M

40G

Li-Ion

N/A

1356LMi

AMD Athlon
XP-M 2800+

15.0 XGA

DVD-RW

2*256M

40G

Li-Ion

11b

Appendix A

88

89

Appendix A

Appendix A

90

Appendix B

Test Compatible Components


This computers compatibility is tested and verified by Acers internal testing department. All of its system
functions are tested under Windows XP Home environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the Aspire 1350 Compatibility Test
Report released by the Acer Mobile System Testing Department.

Appendix B

91

Microsoft Windows XP (Home) Environment Test


Item
Display

Specifications
Philips 4CM8294/17T (DDC, Energy Star)
SNI MCM1703 (DDC, Energy Star)
NEC C&C-15R1
ViewSonic GS771

PC Card
Modem Card

Xircom CreditCard Modem 56 (CM-56)


Xircom CreditCard Modem 56 (CM-56G)
3Com 56K Modem (XJ1560)

LAN Card

D-Link Fast Etherent DFE-650


D-Link CardBus DFE-660
3COM 10/100 16Bit LAN Card (3CCFE574BT)
3COM 10/100CardBus LAN Card (3CCFE575BT)
Xircom CreditCard Ethernet 10/100 (CE3B-100BTX)
Xircom CardBus Ethernet II 10/100 (CBE2-100BTX)

SCSI

Adaptec Slim SCSI APA-1450A Card


Adaptec Slim SCSI 1480 CardBus UltraSCSI Card

LAN+Modem Card

3COM 10/100 LAN+56K Modem Card (3CCFE556B)


Xircom CreditCard Ethernet+Modem 56K (CEM56-100)

ATA Card

KingMax 40MB
Compact Flash 96MB

Wireless LAN Card

Gemtek Wireless LAN Card

BlueTooth Card

3Com BlueTooth Card

Modem Adapters
Modem

Xircom Winglobal Carbus Modem 56K

I/O Peripheral
I/O - Parallel (Printer)

HP Laser Jet 5M
HP Desk Jet 890C
IOMega ZIP (LPT Port)

I/O - USB (Keyboard)

Microsoft Internet Keyboard Pro


Gateway Keyboard SK-9910U
Gateway Keyboard SK-9926

I/O - USB (Mouse)

Microsoft Optical USB Mouse


Lotitech Wheel Mouse
Acer USB Mouse M012B0

I/O-USB (Camera)

Microtek EyeStar U2S PC Camera USC-1

I/O-USB (HDD)

Argosy HDD

I/O-USB (CD-ROM)

IOMega ZIP CD650

I/O-USB (Printer)

HD DeskJet 840C

I/O-USB (FDD)

MIC USB FDD YD-8U10

I/O-USB (LAN)

3Com USB LAN

I/O-USB (Zip)

Iomega USB ZIP

I/O-USB (Scanner)

HP ScanJet 5200

I/O-USB (Speaker)

Philips USB speaker

I/O - USB (Speaker)

Panasonic USB Speaker EAB-MPC57


Phillips DSS350 Speaker

92

Appendix B

Item
Audio Jacks

Specifications
JS-100 Jazz 3D Speaker
SONY Earphone MDR-CD60
Microsoft Microphone

Microphone

Conderser MIC.
Dynamic MIC.

Appendix B

93

94

Appendix B

Appendix C

Online Support Information


This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However some information
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
T

Service guides for all models

User's manuals

Training materials

Bios updates

Software utilities

Spare parts lists

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
T

Detailed information on Acer's International Traveler's Warranty (ITW)

An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.

Appendix C

95

96

Appendix C

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