Supersedes

GFP-8

February 2002

GAS FIELD COMPRESSORS

To Gas Field Policy Index

GAS FIELD POLICY

February 2003

COMPRESSOR WARRANTY CLAIM POLICY

For a claim to be processed, Compressor Start-up Notification Form (WC-001) must be on file. This form must
be filed within thirty (30) days after the start-up of the package. This form alerts Dresser-Rand that the
compressor has been put into service, and that the warranty period has begun. Failure to file this document
in a timely manner may result in a reduced warranty period (1 year from shipment of equipment from DresserRand). This form must be faxed and/or mailed to:
Dresser-Rand Company
Attn: Dave Anderson
100 Chemung Street
Painted Post, NY 14870
Telephone:
Fax:

(607) 937-2731
(607) 937-2342

To start the warranty claim process, the following guidelines must be followed:

3.

A Warranty Initiation Form (WC-002) must be faxed and/or mailed to Dresser-Rand Gas Field Compressor
Customer Service department. This form must be complete and contain all information requested. The warranty
claim must be filed within thirty (30) days of the incident.

4.

The warranty issues will be evaluated by the Customer Service department and assigned a reference number.
The Packager will be notified of this reference number, which must be referenced on all future correspondence
pertaining to this claim.

5.

All parts must be held for inspection by a Dresser-Rand representative (unless waived). In some cases,
Dresser-Rand will require the return of the defective part(s) for evaluation. Dresser-Rand will issue an RMT (Return
Material Ticket) number for tracking and identification purposes. Items returned must be clearly marked with the
proper part number and RMT number (must be clearly visible on the outside of the package). A copy of
the Warranty Initiation Form (complete with Warranty Reference Number) must accompany any shipment of
returned items. Any items received without all of the required information listed above will be returned to the Sender
at Sender's expense. Ship all parts, prepaid, to:

Dresser-Rand Company 1998

2.

Dresser-Rand Company
100 Chemung Street
Painted Post, NY 14870
6.

After the Packager has compiled all warranty costs, an invoice referencing the Warranty Reference Number must
be issued to Dresser-Rand Gas Field Customer Service Department (TULSA, OK) within ninety (90) days. REFER
TO WARRANTY REIMBURSEMENT POLICY (GFP-9) FOR REIMBURSEMENT GUIDELINES. All invoices
must be accompanied by travel expense receipts and field service reports that dictate the work performed.

7.

After the claim has been processed, the Packager will be notified by means of a Warranty Summarization
(Form WC-003) depicting whether the claim has been denied, partially paid or fully paid. If required, a Credit
Memo will be issued. This Credit Memo will be applied against the Packager's Accounts Payable Account with
Dresser-Rand.

8.

Dresser-Rand retains the option to replace, in kind, parts used from the Packager's/Customer's stock, to satisfy
a warranty claim.

9.

Rejection of a warranty claim will be accompanied by an explanation of the reason(s) for the rejection.

10.

All warranty claims will be settled in accordance with the Gas Field Compressor Agreement and the published
Warranty Reimbursement Policy.

DRESSER-RAND
Gas Field Compressors

Compressor Startup Checklist Prior to Starting

NO

1) Are all the D-R parts books and manuals on location?

____

____

2) Is a copy of the original performance in the manual?

____

____

3) How does it compare to actual conditions?

____

____

4) Has the compressor been checked for soft foot?

____

____

5) Have all the crosshead checks been made and compared to

____

____

6) Have the piston end clearances been checked and compared

____

____

7) Have all piping supports been checked to insure there are

____

____

8) Has the coupling alignment been done and does not exceed
.005 TIR?

____

____

9) Have all coupling bolts been checked for proper torque?

____

____

10) Has the crankshaft thrust been checked and verified against
the instruction manual?

____

____

11) Has the crankcase been filled with oil to the correct level?

____

____

12) Has the proper oil been selected for the specific conditions?

____

____

13) Is the compressor crankcase oil level controller set to the

____

____

14) Is the cylinder lubricator system frame fed?

____

____

15) If the lubricator is externally fed does it have a low

____

____

16) Is the low oil pressure switch tubed to the correct connection?

____

____

17) Is the crankcase breather installed and open?

____

____

18) Is the cylinder lubrication primed for running to each point?

____

____

19) Does the cylinder lubrication no flow shut the unit down?

____

____

20) Are all lubricator pumps set to maximum flow?

____

____

21) Is there a vibration switch installed on the frame?

____

____

22) Does the vibration switch shut the unit down?

____

____

23) Have all the safety shutdowns on the package been tested
i.e.: low suction, high discharge etc?

____

____

24) Has the compressor been pre-lubed prior to starting?

____

____

25) Have the starting and operation instructions been explained

____

____

26) Have all gas line connections been blown out prior to
hooking to the compressor to insure they are clean?

____

____

DRESSER-RAND

Compressor Startup Form

Customer:

Customer Contact:

Field Phone Number:

Unit Location:

Start-Up Date:

Driver Type/Mfg.

Model:

()
D-R Serviceman:

Rated HP:

Rated RPM:

Operating Conditions:
Cylinder #1

Cylinder #2

Cylinder #3

Bore Size:

Bore Size:

Bore Size:

S/N:

S/N:

S/N:

Suction Pressure:

psig

Suction Pressure:

Suction Temperature:
Discharge Pressure:

Suction Temperature:

psig

Discharge Pressure:

Discharge Temperature:

psig

psig

Discharge Temperature:

Cylinder #4

Suction Pressure:

Discharge Pressure:

Bore Size:

S/N:

S/N:

S/N:

Suction Pressure:

Discharge Pressure:

Rod Run Out Checked & Verified to Manual:

Suction Screens Installed:

Yes

Yes

Yes
No

No

Yes

No

Yes

No

Yes

psig

Suction Temperature:
Discharge Pressure:

psig

Discharge Temperature:

RPM:

No

Number of Screens:
Yes

Suction Pressure:

Oil Pressure:

Piston End Clearance Verified to Factory Setting:

Outboard:

Supports Properly Shimmed:

Yes

No

Yes

No

Location of Screens:

No

Frame Oil Type and Viscosity:

Compressor Oil Temp. Out of Frame to Cooler:

Yes

No

Coupling Alignment Verified Not to Exceed .005 TIR:

psig

Discharge Temperature:

Operating Conditions Compared to Original Performance:

Cylinder Supports:

Discharge Pressure:

Discharge Temperature:

psig

Suction Temperature:

psig

Cylinder #6

Bore Size:

Suction Temperature:

psig

Discharge Temperature:

Bore Size:

psig

Suction Temperature:

Cylinder #5

Suction Pressure:

psig

Out of Cooler to Frame:

Start Up Performed By:

Oil Filter Differential:

Cylinder Oil Type and Viscosity:

Date:

D-R Representative:

Date:

List any Problems Encountered During Start-Up:

FORM WC-001 FEBRUARY 2003

DRESSER-RAND

D-R Reference Number

Warranty Initiation Form

Customer:

Customer Contact:

Phone Number:

()

Unit Location:
Dresser-Rand Contact:
Driver Type/Mfg:

Model:

Compressor Model:

Rated HP:

S/N:

Rated RPM:

D-R Order Number:

C-

Operating Conditions:
Cylinder #1

Cylinder #2

Cylinder #3

Bore Size:

Bore Size:

Bore Size:

S/N:

S/N:

S/N:

Suction Pressure:

psig

Suction Pressure:

Suction Temperature:
Discharge Pressure:

Suction Temperature:

psig

Discharge Pressure:

Discharge Temperature:

psig

psig

Discharge Temperature:

Cylinder #4

Suction Pressure:

Discharge Pressure:

Bore Size:

S/N:

S/N:

S/N:

Suction Pressure:

Discharge Pressure:

Discharge Pressure:

Discharge Temperature:

psig

Suction Temperature:

psig

psig

Discharge Temperature:

Number of Hours in Service:

Cylinder #6

Bore Size:

Suction Temperature:

psig

Discharge Temperature:

Bore Size:

psig

Suction Temperature:

Cylinder #5

Suction Pressure:

psig

Suction Pressure:

psig

Suction Temperature:
Discharge Pressure:

psig

Discharge Temperature:

Type of Service:

Oil Type:

Last Analysis:

Last Oil Change:

Type of Problem:

Parts Return Required:

Yes

DRESSER-RAND COMPANY
CUSTOMER SERVICE DEPARTMENT
100 CHEMUNG STREET
PAINTED POST, NY 14870
TELEPHONE: (607) 937-2731
(607) 937-2342
FAX:

No

Return to:

Painted Post

RMT Number:

FORM WC-002

FEBRUARY, 2003

DRESSER-RAND

Warranty Summarization
To:

Your request for warranty reimbursement has been considered and fully approved. A Credit Memo
in the amount of $
will be issued to you.
Your request for warranty reimbursement has been considered and partially approved. A Credit
Memo in the amount of $
will be issued to you. The reasons for partial payment
are as follows:

Your request for warranty reimbursement has been declined for the following reason(s):

Warranty Administrator
DRESSER-RAND COMPANY
CUSTOMER SERVICE DEPARTMENT
100 CHEMUNG STREET
PAINTED POST, NY 14870
TELEPHONE: (607) 937-2731
(607) 937-2342
FAX:

FORM WC-003

FEBRUARY, 2003