FC-6550C SM en 0008 PDF

SERVICE MANUAL
MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS

e-STUDIO5540C/6540C/6550C
Model: FC-5540C/6540C/6550C/5560C/6560C/6570C
Publish Date: April 2011
File No. SME100009H0
R100321I6504-TTEC
Ver08 F_2014-08
Trademarks
• The official name of Windows XP is Microsoft Windows XP Operating System.
• The official name of Windows Vista is Microsoft Windows Vista Operating System.
• The official name of Windows 7 is Microsoft Windows 7 Operating System.
• The official name of Windows 8 is Microsoft Windows 8 Operating System.
• The official name of Windows Server 2003 is Microsoft Windows Server 2003 Operating System.
• Microsoft, Windows, Windows NT, and the brand names and product names of other Microsoft
• products are trademarks of Microsoft Corporation in the US and other countries.
• Apple, AppleTalk, Macintosh, and Mac are trademarks of Apple Inc. in the U.S. and other countries.
• PostScript is a trademark of Adobe Systems Incorporated.
• NOVELL, NetWare, and NDS are trademarks or registered trademarks of Novell, Inc.
• FLOIL is a registered trademark of Kanto Kasei Ltd. CORPORATION.
• Mylar is a registered trademark of DuPont Teijin Films U.S. Limited Partnership.
• Molykote is a registered trademark of Dow Corning Corporation.
• Other company names and product names in this manual are the trademarks of their respective
companies.
© 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved

Under the copyright laws, this manual cannot be reproduced in any form without prior written permission
of TOSHIBA TEC CORPORATION.
GENERAL PRECAUTIONS REGARDING THE SERVICE FOR
e-STUDIO5540C/6540C/6550C, e-STUDIO5560C/6560C/6570C
The installation and service shall be done by a qualified service
technician.
1. Transportation/Installation
- When transporting/installing the equipment, employ four persons and be sure to move it by the
casters while lifting the stoppers.
The equipment is quite heavy and weighs approximately 245 kg (540.12 lb) or 246 kg (542.33
lb), therefore pay full attention when handling it.
- Be sure not to hold the movable parts or units (e.g. the control panel, ADU or RADF) when
transporting the equipment.
- It is recommended to plug two power cables into two separate outlets. Be sure to use a
dedicated outlet with AC 115 V / 20 A <for NAC/NAD>, 220-240 V / 10 A <for ASU, ASD, ARD,
AUC/AUD, CND>, 220-240 V / 13 A <for <MJC/MJD> for its power source. If two power cables
are plugged into a single outlet, be sure to use at least a 20 A one.
- The equipment must be grounded for safety.
- Select a suitable place for installation. Avoid excessive heat, high humidity, dust, vibration and
direct sunlight.
- Provide proper ventilation since the equipment emits a slight amount of ozone.
- To insure adequate working space for the copying operation, keep a minimum clearance of 30
cm (11.8”) on the left, 80 cm (32”) on the right and 10 cm (4”) on the rear.
- The equipment shall be installed near the socket outlet and shall be easily accessible.
- Be sure to fix and plug in the power cable securely after the installation so that no one trips over
it.
- If the unpacking place and where the equipment is to be installed differ, perform image quality
adjustment (automatic gamma adjustment) according to the temperature and humidity of the
place of installation and the paper to be used.
- When the equipment is used after the option is removed, be sure to install the parts or the covers
which have been taken off so that the inside of the equipment is not exposed.
2. General Precautions at Service

- Be sure to turn the power OFF and unplug the power cables during service (except for the
service should be done with the power turned ON).
- Unplug the power cable and clean the area around the prongs of the plug and socket outlet once
a year or more. A fire may occur when dust lies on this area.
- When the parts are disassembled, reassembly is the reverse of disassembly unless otherwise
noted in this manual or other related documents. Be careful not to install small parts such as
screws, washers, pins, E-rings, star washers, harnesses in the wrong places.
- Basically, the equipment should not be operated with any parts removed or disassembled.
- The PC board must be stored in an anti-electrostatic bag and handled carefully using a antistatic
wrist strap since the ICs on it may be damaged due to static electricity.
Caution: Before using the antistatic wrist strap, unplug the power cable of the
equipment and make sure that there are no charged objects which are not
insulated in the vicinity.
- Avoid expose to laser beam during service. This equipment uses a laser diode. Be sure not to
expose your eyes to the laser beam. Do not insert reflecting parts or tools such as a screwdriver
on the laser beam path. Remove all reflecting metals such as watches, rings, etc. before starting
service.
- Be sure not to touch high-temperature sections such as the exposure lamp, fuser unit, damp
heater and areas around them.
- Be sure not to touch high-voltage sections such as the chargers, transfer belt, 2nd transfer roller,
developer, high-voltage transformer, exposure lamp control inverter, inverter for the LCD
backlight and power supply unit. Especially, the board of these components should not be
touched since the electric charge may remain in the capacitors, etc. on them even after the
power is turned OFF.
- Make sure that the equipment will not operate before touching potentially dangerous places (e.g.
rotating/operating sections such as gears, belts pulleys, fans and laser beam exit of the laser
optical unit).
- Be careful when removing the covers since there might be the parts with very sharp edges
underneath.
- When servicing the equipment with the power turned ON, be sure not to touch live sections and
rotating/operating sections. Avoid exposing your eyes to laser beam.
- Use designated jigs and tools.
- Use recommended measuring instruments or equivalents.
- Return the equipment to the original state and check the operation when the service is finished.
- Be very careful to treat the touch panel gently and never hit it. Breaking the surface could cause
malfunctions.
3. General operations
- Check the procedures and perform them as described in the Service Manual.
- Make sure you do not lose your balance.
- Avoid exposure to your skin and wear protective gloves as needed.
4. Important Service Parts for Safety

- The breaker, IH coil, door switch, fuse, thermostat, thermofuse, thermistor, batteries, IC-RAMs
including lithium batteries, etc. are particularly important for safety. Be sure to handle/install them
properly. If these parts are short-circuited and their functions become ineffective, they may result
in fatal accidents such as explosion or burnout. Avoid short-circuiting and do not use parts not
recommended by Toshiba TEC Corporation.
5. Cautionary Labels
During servicing, be sure to check the rating plate and cautionary labels to see if there is any dirt on
their surface and if they are properly stuck to the equipment.
[5]
[1]
[6]
[2]
[3]
[4]
[7]
[1] Identification label

[2] Explanatory label
[3] Certification label
[4] Warning for grounding wire
[5] Warning for high temperature area (Duplexing unit / Fuser unit)
[6] Warning for high temperature area (Fuser unit)
[7] Warning for high temperature area (Bridge unit)
6. Disposal of the Equipment, Supplies, Packing Materials, Used Batteries and IC-RAMs
- Regarding the recovery and disposal of the equipment, supplies, packing materials, used
batteries and IC-RAMs including lithium batteries, follow the relevant local regulations or rules.
Caution:
Dispose of used batteries and IC-RAMs including lithium batteries according to this manual.
Attention:
Se débarrasser de batteries et IC-RAMs usés y compris les batteries en lithium selon ce manuel.
Vorsicht:
Entsorgung der gebrauchten Batterien und IC-RAMs (inclusive der Lithium-Batterie) nach diesem
Handbuch.
7. When the option has been installed:
When the EFI printer board has been installed, be sure to unplug the power cable before performing
maintenance and inspection, otherwise troubles such as a communication error may occur.
8. Handling the heat pipe roller

- When discarding the heat pipe roller, do so after opening a hole from the axial edge of the D-cut
side.
- Never attempt to incinerate it.
1. Precautions for Transporting Equipment Once Unpacked
1.1 General Description

It is recommended to follow the procedure below when you transport equipment that has already
been unpacked but has not been packed again. Note that the following procedure cannot guarantee
the operation of the transported equipment.
Item Content
(1) Gasket in Reversing Automatic Check that gaskets are not installed in the RADF.
Document Feeder (RADF) (If they are installed, remove them.)
(2) Scanning section Fix the scanning section.
(3) Drum Install a drum protection sheet.
(4) Toner Install sealing material on the toner supply opening of each toner
cartridge.
Remarks:
• Keep packing material removed at unpacking to reuse it in steps (2) and (3) above.
• Use a service jig PLATE-TONER-SEAL-4P (6LH035950, 4 pieces in 1 set) as sealing material

to be used in step (4) above.
• Do not install the accessories shown below when unpacking the equipment.
2. Precautions and Procedures for Transporting Equipment
2.1 Checking gaskets in the RADF

The installation of gaskets to the RADF, which is described in the Unpacking Instructions, must not be
performed when the equipment is unpacked but must be when it is reinstalled at a user’s office. Do not
install the gaskets in the equipment before transporting it because if it is transported with the gaskets
installed, the screws fixing the scanner may contact with the gaskets and thus damage them.
2.2 Fixing the scanning section

1. Move carriage-1 until it touches the left side of the frame. Then move it back to the right for 3
mm.
Notes:
Rotate a drive pulley by hand to move carriage-1.
 P. 4-15"4.3 Scanner"
2. Reinstall 5 screws that were removed when unpacking the equipment.
Notes:
• The installation of materials for covering the holes of the scanner fixing screws (e.g. rubber
cap, blind seal), which is described in the Unpacking Instructions, must not be performed
when the equipment is unpacked but must be when it is reinstalled at a user's office.
• The installation of grounding screws in the RADF, which is described in the Unpacking
Instructions, must not be performed when the equipment is unpacked but must be when it is
reinstalled at a user’s office. Install them after you have removed the screws reinstalled in
step (2).
2.3 Installing a drum protection sheet
1. Pull out the EPU tray.
 P. 4-91"4.6.1 Pulling out the process unit (EPU tray)"
2. Install a drum protection sheet on the K drum.
3. Push the EPU tray in, and then reassemble the equipment in the procedure reverse to
disassembly.
Notes:
• It is recommended to keep the drum protection sheet removed at unpacking.
• Store the drum protection sheet in a place without high temperature and humidity, direct
sunlight or dust.
• Do not scratch or bend the drum protection sheet. Avoid adhesion of dust, dirt or foreign
matter, especially things that may damage the surface of the drums or the transfer belt (e.g.
hard matter or matter that is highly adhesive, organic or chemical matter, grease) to the drum
protection sheet.
• Do not use a drum protection sheet that is damaged or deformed, or one with any
abnormality.
2.4 Installing the sealing material in toner supply opening
1. Open the front cover and then take off the toner cartridges (Y, M, C and K).
C K
Y M
Notes:
The toner cartridges must not be installed while the equipment is being transported. Pack them
separately from the equipment.
2. Install PLATE-TONER-SEAL-4P (6LH035950) in the toner supply opening of each toner

cartridge. Then close the front cover.
Notes:
• Pay attention to prevent dust from entering into the toner supply openings.
• When installing PLATE-TONER-SEAL-4P (6LH035950), be careful not to scratch or remove
the sponge that is already attached to the toner supply openings.
ALLEGEMEINE SICHERHEITSMASSNAHMEN IN BEZUG
AUF DIE WARTUNG FÜR e-STUDIO5540C/6540C/6550C,
Die Installation und die Wartung sind von einem qualifizierten Service-
Techniker durchzuführen.
1. Transport/Installation
- Zum Transportieren/Installieren des Gerätes werden 4 Personen benötigt. Bewegen Sie es mit
den Rollen, während Sie die Absperrvorrichtungen heben. Das Gerät ist sehr schwer und wiegt
etwa 245 kg oder 246 kg; deshalb muss bei der Handhabung des Geräts besonders aufgepasst
werden
- Beim Transportieren des Geräts nicht an den beweglichen Teilen oder Einheiten (z.B. das
Bedienungsfeld, die Duplexeinheit oder die automatische Dokumentenzuführung) halten.
- Es empfiehlt sich, zwei Stromkabel in zwei getrennten Steckdosen einzustecken. Eine spezielle
Steckdose mit Stromversorgung von AC 115 V / 20 A (für NAC/NAD), 220-240 V / 10 A (für ASU,
ASD, ARD, AUC/AUD, CND), 220-240 V /13 A (für MJC/MJD) als Stromquelle verwenden.
Mindestens eine 20A-Steckdose verwenden, wenn zwei Stromkabel in der selben Steckdose
eingesteckt werden sollen.
- Das Gerät ist aus Sicherheitsgründen zu erden.
- Einen geeigneten Standort für die Installation wählen. Standorte mit zuviel Hitze, hoher
Luftfeuchtigkeit, Staub, Vibrieren und direkter Sonneneinstrahlung sind zu vermeiden.
- Für ausreichende Belüftung sorgen, da das Gerät etwas Ozon abgibt.
- Um einen optimalen Kopierbetrieb zu gewährleisten, muss ein Abstand von mindestens 80 cm
links, 80 cm rechts und 10 cm dahinter eingehalten werden.
- Das Gerät ist in der Nähe der Steckdose zu installieren; diese muss leicht zu erreichen sein.
- Nach der Installation muss das Netzkabel richtig hineingesteckt und befestigt werden, damit
niemand darüber stolpern kann.
- Falls der Auspackungsstandort und der Installationsstandort des Geräts verschieden sind, die
Bildqualitätsjustierung (automatische Gammajustierung) je nach der Temperatur und
Luftfeuchtigkeit des Installationsstandorts und der Papiersorte, die verwendet wird, durchführen.
- Wenn das Gerät nach der Entfernung der Extras verwendet wird, die entfernten Teile oder
Abdeckungen anbringen, damit das Innere des Gerät nicht freiliegt.
2. Allgemeine Sicherheitsmassnahmen in bezug auf die Wartung

- Während der Wartung das Gerät ausschalten und das Netzkabel herausziehen (ausser Wartung,
die bei einem eingeschalteten Gerät, durchgeführt werden muss).
- Das Netzkabel herausziehen und den Bereich um die Steckerpole und die Steckdose die
Umgebung in der Nähe von den Steckerzacken und der Steckdose wenigstens einmal im Jahr
reinigen. Wenn Staub sich in dieser Gegend ansammelt, kann dies ein Feuer verursachen.
- Wenn die Teile auseinandergenommen werden, wenn nicht anders in diesem Handbuch usw
erklärt, ist das Zusammenbauen in umgekehrter Reihenfolge durchzuführen. Aufpassen, dass
kleine Teile wie Schrauben, Dichtungsringe, Bolzen, E-Ringe, Stern-Dichtungsringe,
Kabelbäume nicht an den verkehrten Stellen eingebaut werden.
- Grundsätzlich darf das Gerät mit enfernten oder auseinandergenommenen Teilen nicht in
Betrieb genommen werden.
- Das PC-Board muss in einer Anti-elektrostatischen Hülle gelagert werden. Nur Mit einer
Manschette bei Betätigung eines Armbandes anfassen, sonst könnte es sein, dass die
integrierten Schaltkreise durch statische Elektrizität beschädigt werden.
Vorsicht: Vor Benutzung der Manschette der Betätigung des Armbandes, das Netzkabel des
Gerätes herausziehen und prüfen, dass es in der Nähe keine geladenen
Gegenstände, die nicht isoliert sind, gibt.
- Setzen Sie sich während der Wartungsarbeiten nicht dem Laserstrahl aus. Dieses Gerät ist mit
einer Laserdiode ausgestattet. Es ist unbedingt zu vermeiden, direkt in den Laserstrahl zu
blicken. Keine reflektierenden Teile oder Werkzeuge, wie z. B. Schraubendreher, in den Pfad des
Laserstrahls halten. Vor den Wartungsarbeiten sämtliche reflektierenden Metallgegenstände, wie
Uhren, Ringe usw., entfernen.
- Auf keinen Fall Hochtemperaturbereiche, wie die Belichtungslampe, die Fixiereinheit, die
Heizquelle und die umliegenden Bereiche, berühren.
- Auf keinen Fall Hochspannungsbereiche, wie die Ladeeinheiten, das Transferband, die zweite
Transferwalze, die Entwicklereinheit, den Hochspannungstransformator, den Steuerumrichter für
die Belichtungslampe, den Umrichter für die LCD-Hintergrundbeleuchtung und das Netzgerät,
berühren. Insbesondere sollten die Platinen dieser Komponenten nicht berührt werden, da die
Kondensatoren usw. auch nach dem Ausschalten des Geräts noch elektrisch geladen sein
können.
- Vor dem Berühren potenziell gefährlicher Bereiche (z. B. drehbare oder betriebsrelevante
Bereiche, wie Zahnräder, Riemen, Riemenscheiben, Lüfter und die Laseraustrittsöffnung der
optischen Lasereinheit) sicherstellen, dass das Gerät sich nicht bedienen lässt.
- Beim Entfernen von Abdeckungen vorsichtig vorgehen, da sich darunter scharfkantige
Komponenten befinden können.
- Bei Wartungsarbeiten am eingeschalteten Gerät dürfen keine unter Strom stehenden, drehbaren
oder betriebsrelevanten Bereiche berührt werden. Nicht direkt in den Laserstrahl blicken.
- Ausschließlich vorgesehene Werkzeuge und Hilfsmittel verwenden.
- Empfohlene oder gleichwertige Messgeräte verwenden.
- Nach Abschluss der Wartungsarbeiten das Gerät in den ursprünglichen Zustand zurück
versetzen und den einwandfreien Betrieb überprüfen.
- Das berührungsempfindliche Bedienungsfeld stets vorsichtig handhaben und keinen Stößen
aussetzen. Wenn die Oberfläche beschädigt wird, kann dies zu Funktionsstörungen führen.
3. Allgemeine Sicherheitsmassnahmen
- Die Verfahren sind zu überprüfen und wie im Wartungshandbuch beschrieben durchzuführen.
- Vorsichtig, dass Sie nicht umfallen.
- Um Aussetzung zur Haut zur vermeiden, tragen Sie wenn nötig Schutzhandschuhe.
4. Sicherheitsrelevante Wartungsteile
- Der Leistungsschutzschalter, die IH-Spule, der Türschalter, die Sicherung, der Thermostat, die
Thermosicherung, der Thermistor, der Akkus, die IC-RAMs einschließlich der Lithium-Batterie
sind besonders sicherheitsrelevant. Sie müssen unbedingt korrekt gehandhabt und installiert
werden. Wenn diese Teile kurzgeschlossen und funktionsunfähig werden, kann dies zu
schwerwiegenden Schäden, wie einer Explosion oder einem Abbrand, führen. Kurzschlüsse sind
zu vermeiden, und es sind ausschließlich Teile zu verwenden, die von der Toshiba TEC
Corporation empfohlen sind.
5. Warnetiketten
- Im Rahmen der Wartung unbedingt das Leistungsschild und die Etiketten mit Warnhinweisen
überprüfen, um sicherzustellen, dass sie nicht verschmutzt sind und korrekt am Gerät
angebracht sind.
[5]
[1]
[6]
[2]
[3]
[4]
[7]
1) Erkennungsetikett
2) Erklärungsetikett
3) Klassifizierungsetikett
4) Warnung für Erdungskabel
5) Warnung für Bereiche mit höhen Temperaturen (Duplexeinheit / Fixiereinheit)
6) Warnung für Bereiche mit höhen Temperaturen (Fixiereinheit)
7) Warnung für Bereiche mit höhen Temperaturen (Brückeneinheit)
6. Entsorgung des Geräts, der Verbrauchs- und Verpackungsmaterialien, alter Akkus und IC-RAMs
- In Bezug auf die Entsorgung und Wiederverwertung des Geräts, der Verbrauchs- und
Verpackungsmaterialien, alter Akkus und IC-RAMs, einschließlich Lithiumakkus, sind die
einschlägigen nationalen oder regionalen Vorschriften zu befolgen.
Caution:
Dispose of used batteries and IC-RAMs including lithium batteries according to this manual.
Attention:
Se débarrasser de batteries et IC-RAMs usés y compris les batteries en lithium selon ce manuel.
Vorsicht:
Entsorgung der gebrauchten Batterien und IC-RAMs (inclusive der Lithium-Batterie) nach diesem
Handbuch.
• Laseremissionseinheit
Diese Einheit besteht aus der Laserdiode, dem Fokussierungsobjektiv, der Blende und dem
Zylinderobjektiv.
Laserdiode
Diese Laserdiode zeichnet sich durch eine geringe Regeldifferenz, eine kleine Laservariation und einen
niedrigen Schwellenstrom aus.
Die Blende der Laseremissionseinheit ist unter dem Fokussierobjektiv angeordnet, um die Form der
Laserstrahlen in der primären und sekundären Scanrichtung festzulegen.
Die Laserdiode gibt Laserstrahlen als Reaktion auf die Signale der Laseremissionssteuerung (ein/aus)
von der Lasertreiber-PC-Platine (LDR) aus. Die durch das Fokussierobjektiv geführten Laserstrahlen
werden auf die Trommeloberfläche fokussiert.
Vorsichtsmaßnahmen im Zusammenhang mit Lasern

Dieses Gerät enthält eine Laserdiode, die einen unsichtbaren Laserstrahl emittiert.
Da man diesen Laserstrahl nicht sehen kann, ist bei der Handhabung der Komponenten der optischen
Lasereinheit, bei der Durchführung von Arbeiten und bei der Justierung des Laserstrahls äußerste
Vorsicht geboten. Arbeiten dürfen niemals anhand anderer als den vorgeschriebenen Anleitungen
durchgeführt werden; andernfalls kann es zu einer Schädigung Exposition durch Laserstrahlung
kommen.
Die Lasereinheit ist vollständig mit einer Schutzabdeckung versiegelt. Solange ausschließlich die
Arbeitsschritte der vorgeschriebenen Anleitungen durchgeführt werden, tritt der Laserstrahl nicht aus,
und es besteht keine Gefahr, der Laserstrahlung ausgesetzt zu werden.
Das folgende Laser-Warnetikett ist an der Abdeckung vorne rechts angebracht.
Warnhinweise:
Setzen Sie sich während der Wartungsarbeiten nicht dem Laserstrahl aus.
Dieses Gerät ist mit einer Laserdiode ausgestattet. Es ist unbedingt zu vermeiden, direkt in den
Laserstrahl zu blicken. Keine reflektierenden Teile oder Werkzeuge, wie z. B. Schraubendreher, in den
Pfad des Laserstrahls halten. Vor den Wartungsarbeiten sämtliche reflektierenden Metallgegenstände,
wie Uhren, Ringe usw., entfernen.
Bei Wartungsarbeiten am eingeschalteten Gerät dürfen keine unter Strom stehenden, drehbaren oder
betriebsrelevanten Bereiche berührt werden. Nicht direkt in den Laserstrahl blicken.
Im Rahmen der Wartung unbedingt das Leistungsschild und die Etiketten mit Warnhinweisen
überprüfen [z. B. „Unplug the power cable during service“ („Netzkabel vor Beginn der Wartungsarbeiten
abziehen“), „CAUTION. HOT“ („VORSICHT, HEISS“), „CAUTION. HIGH VOLTAGE“ („VORSICHT,
HOCHSPANNUNG“), „CAUTION. LASER BEAM“ („VORSICHT, LASER“) usw.], um sicherzustellen,
dass sie nicht verschmutzt sind und korrekt am Gerät angebracht sind.
CONTENTS
1. FEATURE...................................................................................................................... 1-1
1.1 Main Feature of e-STUDIO5540C/6540C/6550C ............................................................. 1-1
1.2 Main Feature of e-STUDIO5560C/6560C/6570C ............................................................. 1-1
2. SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES ......................................... 2-1
2.1 Specifications .................................................................................................................... 2-1
2.1.1 General .............................................................................................................. 2-1
2.1.2 Copy .................................................................................................................. 2-4
2.1.3 Print ................................................................................................................... 2-9
2.1.4 Scan................................................................................................................... 2-9
2.1.5 e-Filing ............................................................................................................... 2-9
2.1.6 Internet Fax...................................................................................................... 2-10
2.1.7 Network Fax..................................................................................................... 2-10
2.2 Accessories..................................................................................................................... 2-11
2.3 System List (e-STUDIO5540C/6540C/6550C)................................................................ 2-12
2.4 System List (e-STUDIO5560C/6560C/6570C)................................................................ 2-13
2.5 Supplies .......................................................................................................................... 2-14
3. OUTLINE OF THE MACHINE ....................................................................................... 3-1
3.1 Sectional View................................................................................................................... 3-1
3.1.1 Front side ........................................................................................................... 3-1
3.1.2 Rear side ........................................................................................................... 3-3
3.2 Electric Parts Layout ......................................................................................................... 3-4
3.3 Symbols and Functions of Various Components ............................................................ 3-28
3.3.1 Motors.............................................................................................................. 3-28
3.3.2 Fans................................................................................................................. 3-30
3.3.3 Sensors............................................................................................................ 3-31
3.3.4 Switches .......................................................................................................... 3-36
3.3.5 Electromagnetic spring clutches ...................................................................... 3-36
3.3.6 Solenoids ......................................................................................................... 3-37
3.3.7 PC boards........................................................................................................ 3-38
3.3.8 Lamps, coils, and heaters ................................................................................ 3-39
3.3.9 Thermistors, thermopiles, and thermostats ..................................................... 3-39
3.3.10 Transformer ..................................................................................................... 3-40
3.3.11 Others .............................................................................................................. 3-40
3.4 Copy Process.................................................................................................................. 3-41
3.5 Comparison with e-STUDIO5520C/6520C/6530C.......................................................... 3-42
3.6 Comparison with e-STUDIO5540C/6540C/6550C.......................................................... 3-44
3.7 General Operation........................................................................................................... 3-46
3.7.1 Overview of Operation ..................................................................................... 3-46
3.7.2 Description of Operation .................................................................................. 3-47
3.7.3 Detection of Abnormality.................................................................................. 3-52
3.8 Control Panel .................................................................................................................. 3-57
3.8.1 General Description ......................................................................................... 3-57
3.9 Scanner........................................................................................................................... 3-60
3.9.2 Construction..................................................................................................... 3-61
3.9.3 Functions ......................................................................................................... 3-62
3.9.5 Principle of original size detection ................................................................... 3-64
3.10 Laser Optical Unit............................................................................................................ 3-65
3.10.2 Laser precautions ............................................................................................ 3-66
3.10.3 Slit glass cleaning mechanism......................................................................... 3-67
3.11 Paper Feeding System.................................................................................................... 3-68
© 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
CONTENTS
1
3.11.1 General Descriptions ....................................................................................... 3-68
3.11.2 Composition ..................................................................................................... 3-70
3.11.3 Functions ......................................................................................................... 3-71
3.12 Process Unit Related Section ......................................................................................... 3-79
3.12.1 General description.......................................................................................... 3-79
3.12.2 Composition ..................................................................................................... 3-81
3.12.3 Functions ......................................................................................................... 3-82
3.12.4 Electric Circuit Description ............................................................................... 3-86
3.13 Transfer unit .................................................................................................................... 3-87
3.13.1 General Descriptions ....................................................................................... 3-87
3.13.2 Composition ..................................................................................................... 3-88
3.13.3 Self steering mechanism ................................................................................. 3-89
3.14 Image Quality Control ..................................................................................................... 3-90
3.15 Fuser Unit........................................................................................................................ 3-91
3.15.2 Composition ..................................................................................................... 3-92
3.15.3 Electric Circuit Description ............................................................................... 3-95
3.16 Exit / Reverse / Duplex Section..................................................................................... 3-104
3.16.1 General Description ....................................................................................... 3-104
3.16.2 Composition ................................................................................................... 3-107
3.16.3 Description of Operations .............................................................................. 3-108
3.17 Reversing Automatic Document Feeder (RADF) .......................................................... 3-111
3.17.2 Functions ....................................................................................................... 3-112
3.17.3 Description of Operation ................................................................................ 3-113
3.18 Power Supply Unit......................................................................................................... 3-117
3.18.2 Composition ................................................................................................... 3-117
3.18.3 Operation of DC Output Circuits .................................................................... 3-118
3.18.4 Output Channel.............................................................................................. 3-120
3.18.5 Fuse............................................................................................................... 3-122
4. DISASSEMBLY and REPLACEMENT ......................................................................... 4-1
4.1 Disassembly and Replacement of Covers ........................................................................ 4-1
4.1.1 Front lower cover ............................................................................................... 4-1
4.1.2 Front cover......................................................................................................... 4-1
4.1.3 Top right cover................................................................................................... 4-2
4.1.4 Right top cover................................................................................................... 4-2
4.1.5 Top front cover................................................................................................... 4-2
4.1.6 Top left cover ..................................................................................................... 4-3
4.1.7 FAX cover .......................................................................................................... 4-3
4.1.8 Receiving tray .................................................................................................... 4-3
4.1.9 Left middle cover ............................................................................................... 4-4
4.1.10 Left top cover ..................................................................................................... 4-4
4.1.11 Left lower cover ................................................................................................. 4-4
4.1.12 Bypass tray unit (Removing tray arm) ............................................................... 4-5
4.1.13 Duplexing unit front cover .................................................................................. 4-5
4.1.14 Duplexing unit rear cover ................................................................................... 4-5
4.1.15 Paper feed cover ............................................................................................... 4-6
4.1.16 RADF connector cover ...................................................................................... 4-6
4.1.17 Right rear cover ................................................................................................. 4-6
4.1.18 Rear cover ......................................................................................................... 4-7
4.1.19 Upper exhaust fan cover.................................................................................... 4-7
4.1.20 Top rear cover ................................................................................................... 4-7
4.1.21 Left corner cover................................................................................................ 4-8
4.1.22 Right corner cover ............................................................................................. 4-8
4.2 Control Panel .................................................................................................................... 4-9
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved
CONTENTS
2
4.2.1 Control panel unit .............................................................................................. 4-9
4.2.2 Control panel rear cover ................................................................................. 4-10
4.2.3 Display PC board (DSP) .................................................................................. 4-10
4.2.4 Shielding plate ................................................................................................. 4-11
4.2.5 Key PC board-1 (KEY1) .................................................................................. 4-13
4.2.6 Key PC board-2 (KEY2) .................................................................................. 4-13
4.2.7 Touch panel (TCP) .......................................................................................... 4-13
4.2.8 Control panel cover.......................................................................................... 4-14
4.3 Scanner........................................................................................................................... 4-15
4.3.1 Original glass ................................................................................................... 4-15
4.3.2 Lens cover ....................................................................................................... 4-16
4.3.3 SLG board cooling fan (F1) ............................................................................. 4-16
4.3.4 Automatic original detection sensor <APS sensor> (S1-5).............................. 4-17
4.3.5 Exposure lamp (EXP) ...................................................................................... 4-18
4.3.6 Exposure lamp cooling fan-1 (F2).................................................................... 4-20
4.3.7 Scanner unit cooling fan-1 (F3) ....................................................................... 4-21
4.3.8 Exposure lamp cooling fan-2 (F26).................................................................. 4-22
4.3.9 Upper exhaust fan (left) (F29).......................................................................... 4-23
4.3.10 Upper exhaust fan (right) (F30) ....................................................................... 4-25
4.3.11 Lens unit .......................................................................................................... 4-26
4.3.12 Scan motor (M1) .............................................................................................. 4-27
4.3.13 Carriage-1........................................................................................................ 4-28
4.3.14 Inverter board (INV) ......................................................................................... 4-30
4.3.15 Carriage wire / carriage-2 ................................................................................ 4-30
4.3.16 Carriage home position sensor (S6) ................................................................ 4-34
4.3.17 Platen sensor (S7) ........................................................................................... 4-34
4.3.18 SLG board (SLG) ............................................................................................. 4-34
4.4 Laser Optical Unit............................................................................................................ 4-35
4.4.1 Laser optical unit.............................................................................................. 4-35
4.4.2 Laser optical unit cooling fan (front) (F22) ....................................................... 4-38
4.4.3 Laser optical unit cooling fan (rear) (F23) ........................................................ 4-40
4.4.4 Shutter ............................................................................................................. 4-41
4.4.5 Shutter motor ................................................................................................... 4-41
4.4.6 Shutter sensor (home position)........................................................................ 4-42
4.4.7 Shutter sensor (end position)........................................................................... 4-43
4.4.8 Disassembly and replacement of the Polygonal motor ................................... 4-43
4.5.1 Bypass feed tray .............................................................................................. 4-45
4.5.2 Bypass feed unit .............................................................................................. 4-45
4.5.3 Bypass pickup solenoid (SOL8)....................................................................... 4-46
4.5.4 Bypass paper sensor (S71) ............................................................................. 4-46
4.5.5 Bypass pickup roller......................................................................................... 4-47
4.5.6 Bypass upper unit ............................................................................................ 4-48
4.5.7 Bypass feed roller ............................................................................................ 4-49
4.5.8 Bypass transport roller ..................................................................................... 4-49
4.5.9 Bypass motor(M12) ......................................................................................... 4-50
4.5.10 1st drawer idling roller...................................................................................... 4-51
4.5.11 Bypass separation roller ................................................................................. 4-52
4.5.12 Bypass feed sensor (S72) ............................................................................... 4-54
4.5.13 Bypass paper size detection sensor (S70) ...................................................... 4-54
4.5.14 Drawer feeding unit.......................................................................................... 4-55
4.5.15 Feed roller........................................................................................................ 4-56
4.5.16 Pickup roller ..................................................................................................... 4-56
4.5.17 Separation roller .............................................................................................. 4-57
4.5.18 Transport roller ................................................................................................ 4-57
4.5.19 Drawer detection sensor (S73/S81/S89/S97) .................................................. 4-59
4.5.20 Drawer feed sensor (S78/S86/S94/S102) ....................................................... 4-60
4.5.21 Drawer transport sensor (S77/S85/S93/S101) ................................................ 4-60

CONTENTS
3
4.5.22 Drawer empty sensor (S75/S83/S91/S99)....................................................... 4-61
4.5.23 Drawer tray-up sensor (S76/S84/S92/S100) ................................................... 4-61
4.5.24 Drawer bottom sensor (S74/S82/S90/S98) ..................................................... 4-62
4.5.25 Registration roller (Rubber) ............................................................................. 4-62
4.5.26 Paper dust cleaning brush (registration roller) ................................................. 4-63
4.5.27 Registration guide ............................................................................................ 4-63
4.5.28 Registration sensor (S52) ................................................................................ 4-64
4.5.29 Registration roller (Metal) ................................................................................ 4-65
4.5.30 2nd transfer side paper clinging detection sensor (S51) ................................. 4-65
4.5.31 Media sensor (S69) ......................................................................................... 4-66
4.5.32 Feed cover sensor (S114) ............................................................................... 4-68
4.5.33 Drawer ............................................................................................................. 4-68
4.5.34 Drawer paper size detection sensor-1/2
(S79/S80/S87/S88/S95/S96/S103/S104) ........................................................ 4-69
4.5.35 Registration motor (M39) ................................................................................. 4-69
4.5.36 Feed/transport drive unit .................................................................................. 4-70
4.5.37 Transport motor-1 (M40).................................................................................. 4-70
4.5.38 Transport motor-2 (M41).................................................................................. 4-71
4.5.39 Feed motor (M42) ............................................................................................ 4-71
4.5.40 Feed/transport motor (M43) ............................................................................. 4-71
4.5.41 Paper feed drive unit........................................................................................ 4-72
4.5.42 3rd drawer transport clutch (CLT4)/3rd drawer feed clutch (CLT5)
(e-STUDIO5540C/6540C/6550C) .................................................................... 4-72
(e-STUDIO5560C/6560C/6570C) .................................................................... 4-73
4.5.44 4th drawer transport clutch (CLT6)/4th drawer feed clutch (CLT7)
(e-STUDIO5540C/6540C/6550C) .................................................................... 4-74
4.5.45 4th drawer transport clutch (CLT6)/4th drawer feed clutch (CLT7)
(e-STUDIO5560C/6560C/6570C) .................................................................... 4-74
4.5.46 Tray-up motor-1 (M44)..................................................................................... 4-75
4.5.47 Tray-up motor-2 (M45)..................................................................................... 4-77
4.5.48 Transfer belt paper clinging detection sensor (S47) ........................................ 4-78
4.5.49 Tandem LCF tray-up motor (M46) ................................................................... 4-79
4.5.50 Tandem LCF end fence motor (M47) .............................................................. 4-80
4.5.51 Tandem LCF standby unit ............................................................................... 4-81
4.5.52 Tandem LCF feeding unit ................................................................................ 4-82
4.5.53 Stopper opening/closing solenoid (front) (SOL10)/Stopper opening/closing
detection sensor (front) (S110) ........................................................................ 4-82
4.5.54 Stopper opening/closing solenoid (rear)/Stopper opening/closing detection
sensor (rear) (S111) ........................................................................................ 4-84
4.5.55 Tandem LCF bottom sensor (S107) ................................................................ 4-85
4.5.56 Standby side tray paper amount detection sensor (S106)............................... 4-85
4.5.57 End fence home position sensor (S112).......................................................... 4-87
4.5.58 End fence stop position sensor (S113) ............................................................ 4-88
4.5.59 Standby side empty sensor (S109).................................................................. 4-89
4.5.60 Standby side tray detection sensor (S108) ...................................................... 4-89
4.5.61 Tandem LCF solenoid (SOL9) ......................................................................... 4-90
4.6.1 Pulling out the process unit (EPU tray) ............................................................ 4-91
4.6.2 Drum cleaner unit ............................................................................................ 4-95
4.6.3 Drum ............................................................................................................... 4-97
4.6.4 Drum cleaning blade ....................................................................................... 4-97
4.6.5 Blade side seal ............................................................................................... 4-98
4.6.6 Main charger unit ............................................................................................. 4-99
4.6.7 Main charger grid ............................................................................................ 4-99
4.6.8 Needle electrode cleaner ................................................................................ 4-99
4.6.9 Needle electrode ........................................................................................... 4-100
4.6.10 Discharge LED (ERS-K/ERS-C/ERS-M/ERS-Y) ........................................... 4-100

CONTENTS
4
4.6.11 Sub-hopper ................................................................................................... 4-100
4.6.12 Sub-hopper toner sensor (S38/S39/S40/S41) ............................................. 4-101
4.6.13 EPU cover ..................................................................................................... 4-101
4.6.14 Sub-hopper toner motor (K/C/M/Y) (M19/M20/M21/M22) ............................. 4-102
4.6.15 EPU PC board .............................................................................................. 4-103
4.6.16 Drum surface potential sensors control PC board (V0S board)
(e-STUDIO6550C/6570C only) ...................................................................... 4-104
4.6.17 Auger lock detection sensor (S42) ................................................................ 4-104
4.6.18 Main charger ozone exhaust fan-K/-C/-M/-Y (F17/F1/F19/F20) ................... 4-105
4.6.19 Needle electrode cleaner detection sensor-K/C/M/Y (S30/S31/S32/S33) .... 4-106
4.6.20 Needle electrode cleaner motor-K/-C/-M/-Y (M23/M24/M25/M26) ................ 4-106
4.6.21 V0 sensor shutter solenoid (K) (SOL) (e-STUDIO6550C/6570C only) .......... 4-107
4.6.22 Drum surface potential sensor (K) (S34) (e-STUDIO6550C/6570C only) ..... 4-109
4.6.23 Drum thermistor (K/Y) (THM1/THM2) ........................................................... 4-110
4.6.24 Developer unit................................................................................................ 4-110
4.6.25 Developer material......................................................................................... 4-112
4.6.26 Developer sleeve ........................................................................................... 4-114
4.6.27 Doctor blade .................................................................................................. 4-116
4.6.28 Auto-toner sensor-K/C/M/Y (S26/S27/S28/S29)............................................ 4-116
4.6.29 Drum drive unit .............................................................................................. 4-117
4.6.30 Drum motor-K (M27) ...................................................................................... 4-118
4.6.31 Drum motor-YMC (M28) ................................................................................ 4-118
4.6.32 K drum phase sensor (S44) ........................................................................... 4-119
4.6.33 Color drum phase sensor (S43)..................................................................... 4-120
4.6.34 Developer unit motor-K/YMC (M29)/(M31) .................................................... 4-121
4.6.35 Developer unit mixer motor-K/YMC (M30)/(M32) .......................................... 4-121
4.6.36 Developer drive unit ....................................................................................... 4-121
4.6.37 Waste toner box............................................................................................. 4-122
4.6.38 Waste toner amount detection sensor (S13) ................................................. 4-123
4.6.39 Waste toner box full detection sensor (S14) .................................................. 4-124
4.6.40 Waste toner box detection sensor (S16) ....................................................... 4-125
4.6.41 Ozone filter-1 ................................................................................................ 4-125
4.6.42 Ozone filter-2 ................................................................................................ 4-126
4.6.43 Toner filter ..................................................................................................... 4-126
4.6.44 Toner motor (K/C/M/Y) (M15/M16/M17/M18) ................................................ 4-128
4.6.45 Toner cartridge paddle rotation detection sensor-K/C/M/Y (S8/S9/S10/S11) 4-130
4.6.46 Waste toner transport motor (M33)................................................................ 4-130
4.6.47 Waste toner transport unit ............................................................................. 4-131
4.6.48 Ozone suctioning fan (F24) ........................................................................... 4-132
4.6.49 Toner cartridge heat insulation fan (F21) ...................................................... 4-133
4.6.50 Toner cooling exhaust fan (F31) .................................................................... 4-134
4.6.51 Temperature/humidity sensor (S12) .............................................................. 4-135
4.6.52 Toner motor interlock switch (SW3)............................................................... 4-135
4.6.53 EPU cooling fan (F14) ................................................................................... 4-137
4.6.54 Scattered toner suctioning fan (F25) ............................................................. 4-137
4.7 Transfer Unit ................................................................................................................. 4-139
4.7.1 Pulling out the transfer belt unit ..................................................................... 4-139
4.7.2 2nd transfer facing roller cleaning pad .......................................................... 4-141
4.7.3 Transfer belt cleaning unit ............................................................................. 4-141
4.7.4 Transfer belt cleaning blade ......................................................................... 4-143
4.7.5 Transfer belt cleaner side seal ...................................................................... 4-143
4.7.6 Transfer belt unit (TBU) ................................................................................. 4-144
4.7.7 Transfer belt................................................................................................... 4-146
4.7.8 Transfer belt cam motor (M14) ...................................................................... 4-148
4.7.9 Transfer belt contact/release detection sensor (S46) ................................... 4-148
4.7.10 1st transfer roller (Y/M/C/K) ........................................................................... 4-149
4.7.11 Cleanable facing roller ................................................................................... 4-149
4.7.12 Tension roller ................................................................................................. 4-151

CONTENTS
5
4.7.13 2nd transfer facing roller ............................................................................... 4-151
4.7.14 2nd transfer unit (TRU) .................................................................................. 4-154
4.7.15 2nd transfer roller .......................................................................................... 4-156
4.7.16 2nd transfer roller lubricant unit .................................................................... 4-156
4.7.17 2nd transfer roller cleaning blade ................................................................. 4-157
4.7.18 2nd transfer roller side seal .......................................................................... 4-157
4.7.19 TRU waste toner box .................................................................................... 4-159
4.7.20 TRU waste toner amount detection sensor (S17).......................................... 4-159
4.7.21 TRU waste toner auger drive section ............................................................ 4-160
4.7.22 TRU waste toner transport motor (M11) ........................................................ 4-161
4.7.23 TRU waste toner motor (M10) ....................................................................... 4-162
4.7.24 Transfer belt motor (M13) .............................................................................. 4-162
4.7.25 2nd transfer roller contact/release detection sensor (S50) ............................ 4-163
4.7.26 2nd transfer cam motor (M48) ....................................................................... 4-164
4.7.27 2nd transfer cam drive unit ............................................................................ 4-164
4.8 Image Quality Control ................................................................................................... 4-165
4.8.1 Image quality control unit............................................................................... 4-165
4.8.2 Image position aligning sensor (front) (S20) .................................................. 4-165
4.8.3 Image position aligning sensor (center) (S21) ............................................... 4-165
4.8.4 Image position aligning sensor (rear) (S22)................................................... 4-166
4.8.5 Image quality sensor (S23) ............................................................................ 4-166
4.8.6 Image quality shutter solenoid (SOL3) .......................................................... 4-167
4.9 Fuser Unit...................................................................................................................... 4-168
4.9.1 Fuser unit....................................................................................................... 4-172
4.9.2 Pressure roller cover...................................................................................... 4-173
4.9.3 Transport guide-1 .......................................................................................... 4-174
4.9.4 Transport guide-2 .......................................................................................... 4-174
4.9.5 Entrance guide cover..................................................................................... 4-175
4.9.6 Separation finger .......................................................................................... 4-175
4.9.7 Separation plate............................................................................................. 4-176
4.9.8 Pressure roller / Pressure roller heater lamp (LAMP) ................................... 4-178
4.9.9 Fuser belt / Fuser roller / Fuser belt guide / Heat pipe roller ..................... 4-182
4.9.10 Fuser belt rotation detection sensor (S49)..................................................... 4-188
4.9.11 Fuser belt thermostat (THMO4) ..................................................................... 4-189
4.9.12 Fuser belt edge thermistor (THM6)................................................................ 4-190
4.9.13 Pressure roller center thermistor (THM3) / Pressure roller side thermistor
(THM4) / Pressure roller edge thermistor (THM5) ......................................... 4-192
4.9.14 Pressure roller contact/release sensor (S48) ................................................ 4-194
4.9.15 Pressure roller center thermostat (THMO2) / Pressure roller side thermostat
(THMO3) ........................................................................................................ 4-195
4.9.16 IH coil............................................................................................................. 4-197
4.9.17 Fuser belt thermopile (THMP1) ..................................................................... 4-199
4.9.18 Fuser motor (M6) ........................................................................................... 4-199
4.9.19 Pressure roller contact/release clutch (CLT1) ............................................... 4-200
4.9.20 Exit paper cooling fan (rear) (F15) ................................................................. 4-202
4.9.21 IH cooling fan-1 (F8) / IH cooling fan-2 (F9) .................................................. 4-203
4.9.22 IH board (IH) .................................................................................................. 4-204
4.9.23 Fuser unit jam releasing LED (LED) .............................................................. 4-204
4.9.24 VOC filter 1 ................................................................................................... 4-205
4.9.25 VOC filter 2 ................................................................................................... 4-205
4.10 Exit / Reverse / Duplex Section..................................................................................... 4-206
4.10.1 Upper exit section cooling fan-1(F32) /
Upper exit section cooling fan-2 (F33) ........................................................... 4-206
4.10.2 Lower exit section cooling fan-1(F34) /
Lower exit section cooling fan-2 (F35) ........................................................... 4-206
4.10.3 Lower exit section cooling fan-3(F36) ............................................................ 4-207
4.10.4 Exit motor (M2) .............................................................................................. 4-207

CONTENTS
6
4.10.5 Upper paper exit sensor (S61) /
Upper exit tray paper full detection sensor (S62) .......................................... 4-208
4.10.6 Lower paper exit sensor (S63)....................................................................... 4-209
4.10.7 Reverse section stationary jam detection sensor (S60) ................................ 4-210
4.10.8 Reverse path cover switch (SW5) ................................................................. 4-211
4.10.9 Upper paper exit roller ................................................................................... 4-212
4.10.10 Lower paper exit roller ................................................................................... 4-213
4.10.11 Bridge unit...................................................................................................... 4-213
4.10.12 Bridge unit front cover.................................................................................... 4-214
4.10.13 Bridge unit lower cover .................................................................................. 4-215
4.10.14 Bridge unit transport entrance motor (M4) / Reverse motor (M3) .................. 4-216
4.10.15 Bridge unit transport exit motor (M5) ............................................................. 4-217
4.10.16 Bridge unit upper cover.................................................................................. 4-219
4.10.17 Bridge unit transport roller-1 .......................................................................... 4-220
4.10.20 Reverse roller ................................................................................................ 4-225
4.10.21 Bridge unit exit roller-1 ................................................................................... 4-225
4.10.22 Bridge unit exit roller-2 ................................................................................... 4-227
4.10.23 Transport path switching solenoid-1 (SOL1) ................................................. 4-227
4.10.24 Transport path switching solenoid-2 (SOL2) ................................................. 4-228
4.10.25 Bridge unit path entrance sensor (S55) ......................................................... 4-229
4.10.26 Bridge unit path exit sensor (S56) ................................................................. 4-230
4.10.27 Reverse sensor (S59) .................................................................................... 4-231
4.10.28 Reverse section stationary jam detection sensor (S58) ................................ 4-232
4.10.29 Exit paper cooling fan (front) (F5) .................................................................. 4-233
4.10.30 Bridge unit cooling fan (front) (F6) ................................................................. 4-235
4.10.31 Bridge unit cooling fan (rear) (F7) .................................................................. 4-236
4.10.32 Front cover opening/closing detection switch (SW9) / Bridge unit connecting
detection switch (SW8) .................................................................................. 4-237
4.10.33 Duplexing bridge unit ..................................................................................... 4-238
4.10.34 Duplexing unit opening/closing detection sensor (S64) ................................. 4-238
4.10.35 Reverse path sensor (S57) ............................................................................ 4-239
4.10.36 Duplexing bridge unit transport roller ............................................................. 4-240
4.10.37 Duplexing unit upper cover ............................................................................ 4-241
4.10.38 Duplexing unit front side cover ...................................................................... 4-242
4.10.39 Duplexing unit rear side cover ....................................................................... 4-242
4.10.40 Reversed paper cooling fan (F11) ................................................................. 4-242
4.10.41 ADU motor-1 (M7) ......................................................................................... 4-243
4.10.42 ADU motor-2 (M8) ......................................................................................... 4-244
4.10.43 ADU board (ADU) .......................................................................................... 4-245
4.10.44 ADU transport roller-1 .................................................................................... 4-245
4.10.47 Duplexing unit path exit sensor (S67) ............................................................ 4-249
4.10.48 Fuser transport sensor (S65) ......................................................................... 4-250
4.10.49 Duplexing unit path entrance sensor (S66) ................................................... 4-251
4.10.50 Duplexing unit cover opening/closing detection switch (SW7) ...................... 4-252
4.10.51 Duplexing unit interlock switch (SW4) ........................................................... 4-253
4.10.52 Interlock switch (SW2) ................................................................................... 4-254
4.11.1 RADF ............................................................................................................. 4-256
4.11.2 RADF front cover ........................................................................................... 4-257
4.11.3 RADF rear cover ............................................................................................ 4-258
4.11.4 Original jam access cover.............................................................................. 4-259
4.11.5 RADF left cover ............................................................................................. 4-260
4.11.6 Original tray ................................................................................................... 4-260
4.11.7 Original reverse tray ...................................................................................... 4-261

CONTENTS
7
4.11.8 Platen sheet unit ............................................................................................ 4-261
4.11.9 RADF exit tray ............................................................................................... 4-262
4.11.10 Reading start guide unit ................................................................................. 4-263
4.11.11 Exit guide / Exit/reverse guide / Reading end guide ...................................... 4-264
4.11.12 Paper feeder unit ........................................................................................... 4-266
4.11.13 Pickup roller .................................................................................................. 4-267
4.11.14 Feed roller ..................................................................................................... 4-268
4.11.15 Separation roller ........................................................................................... 4-269
4.11.16 Original registration roller............................................................................... 4-270
4.11.17 Intermediate transport roller........................................................................... 4-271
4.11.18 Reading start roller ........................................................................................ 4-272
4.11.19 Reading end roller ......................................................................................... 4-274
4.11.20 Exit roller ........................................................................................................ 4-275
4.11.21 Exit/reverse roller ........................................................................................... 4-276
4.11.22 Exit intermediate roller ................................................................................... 4-277
4.11.23 Reverse roller ................................................................................................ 4-278
4.11.24 Original feed motor (MR1) ............................................................................. 4-280
4.11.25 Original feed motor bracket ........................................................................... 4-280
4.11.26 Read motor (MR2) ......................................................................................... 4-281
4.11.27 Read motor bracket ....................................................................................... 4-282
4.11.28 Original reverse motor (MR3) ........................................................................ 4-283
4.11.29 Original exit motor (MR4)............................................................................... 4-283
4.11.30 RADF cooling fan (FR1) ................................................................................ 4-285
4.11.31 Original pickup solenoid (SOLR1) ................................................................. 4-286
4.11.32 Original reverse solenoid (SOLR2) ................................................................ 4-287
4.11.33 Original exit solenoid (SOLR3) ...................................................................... 4-288
4.11.34 Original jam access cover opening/closing switch (SWR1) ........................... 4-289
4.11.35 RADF opening/closing switch (SWR2) .......................................................... 4-289
4.11.36 RADF opening/closing sensor (SR15) ........................................................... 4-291
4.11.37 Original empty sensor (SR3) ......................................................................... 4-291
4.11.38 Original jam access cover opening/closing sensor (SR13) ........................... 4-292
4.11.39 Feeder lower guide unit ................................................................................. 4-292
4.11.40 Original width detection sensor-3 (SR8) ........................................................ 4-293
4.11.43 Original registration sensor (SR5) ................................................................. 4-294
4.11.44 Original exit sensor (SR12)............................................................................ 4-294
4.11.45 Original tray sensor (SR1) ............................................................................. 4-295
4.11.46 Original tray width sensor (SR2) .................................................................... 4-296
4.11.47 Original exit/reverse sensor (SR11)............................................................... 4-297
4.11.48 Original reverse unit opening/closing sensor (SR14) .................................... 4-298
4.11.49 Original reading end sensor (SR4) ................................................................ 4-299
4.11.50 Original intermediate transport sensor (SR9) ................................................ 4-299
4.11.51 Original reading start sensor (SR10) ............................................................. 4-299
4.11.52 Original reading start sensor (prism) ............................................................. 4-300
4.11.53 RADF board (RADF)...................................................................................... 4-301
4.11.54 RADF board bracket ...................................................................................... 4-301
4.11.55 Harness guide................................................................................................ 4-302
4.12 Removal and Installation of Options ............................................................................. 4-303
4.12.1 MP-2501L/A (Large Capacity Feeder (LCF))................................................. 4-303
4.12.2 MJ-1103/1104 (Finisher) ............................................................................... 4-305
4.12.3 MJ-6102 (Hole punch unit) ........................................................................... 4-307
5. SELF-DIAGNOSTIC MODE .......................................................................................... 5-1
5.1 Overview ........................................................................................................................... 5-1
5.2 Service UI.......................................................................................................................... 5-5
5.2.1 Overview ............................................................................................................ 5-5
5.2.2 Login procedure ................................................................................................. 5-5
5.2.3 [SERVICE MODE] Screen ................................................................................. 5-7
CONTENTS
8
5.2.4 Setting/Changing password ............................................................................... 5-7
5.3 Input check (Test mode 03) .............................................................................................. 5-8
5.4 Output check (test mode 03) ............................................................................................ 5-9
5.5 Test print mode (test mode 04) ...................................................................................... 5-10
5.6 Operation Procedure in Adjustment Mode (05) .............................................................. 5-11
5.7 Test print pattern in Adjustment Mode (05) .................................................................... 5-13
5.8 Operation Procedure in Setting Mode (08) ..................................................................... 5-17
5.9 Assist Mode (3C)............................................................................................................. 5-19
5.9.1 Assist Mode ..................................................................................................... 5-19
5.9.2 Operating Procedure ....................................................................................... 5-21
5.10 HDD Assist Mode (4C).................................................................................................... 5-22
5.10.2 Operation procedure ........................................................................................ 5-22
5.10.3 Functions ......................................................................................................... 5-23
5.11 File System Recovery Mode (5C) ................................................................................... 5-26
5.11.1 Overview .......................................................................................................... 5-26
5.11.3 Functions ......................................................................................................... 5-27
5.12 SRAM Clear Mode (6C) .................................................................................................. 5-31
5.12.3 Functions ......................................................................................................... 5-32
5.13 List print mode (9S)......................................................................................................... 5-33
5.13.2 List Printing ...................................................................................................... 5-34
5.14 Pixel counter ................................................................................................................... 5-47
5.14.1 Outline ............................................................................................................ 5-47
5.15 Default setting / restore setting of the EFI Printer Board ................................................ 5-60
6. SETTING ADJUSTMENT.............................................................................................. 6-1
6.1 Image Related Adjustment................................................................................................ 6-1
6.1.1 Adjustment Order............................................................................................... 6-1
6.1.2 Adjustment of the Auto-Toner Sensor ............................................................... 6-2
6.1.3 Performing Image Quality Control ..................................................................... 6-4
6.1.4 Adjustment of Color Registration Control .......................................................... 6-7
6.1.5 Image Dimensional Adjustment (General description) ...................................... 6-8
6.1.6 Paper alignment at the registration roller ......................................................... 6-10
6.1.7 Printer-related image dimensional adjustment ................................................ 6-16
6.1.8 Scanner-related image dimensional adjustment.............................................. 6-23
6.2 Image Quality Adjustment (Copying Function)................................................................ 6-31
6.2.1 Automatic gamma adjustment ......................................................................... 6-31
6.2.2 Density adjustment .......................................................................................... 6-33
6.2.3 Color balance adjustment ................................................................................ 6-34
6.2.4 Gamma balance adjustment ............................................................................ 6-36
6.2.5 Background adjustment ................................................................................... 6-37
6.2.6 Judgment threshold for ACS (common for copy and scan) ............................. 6-38
6.2.7 Sharpness adjustment ..................................................................................... 6-38
6.2.8 Setting range correction................................................................................... 6-39
6.2.9 Adjustment of smudged/faint text .................................................................... 6-39
6.2.10 Color Adjustment of Marker ............................................................................. 6-40
6.2.11 Beam level conversion setting ......................................................................... 6-41
6.2.12 Maximum toner density adjustment to paper type ........................................... 6-42
6.2.13 Maximum text density adjustment ................................................................... 6-42
6.2.14 Text/Photo reproduction level adjustment ....................................................... 6-43
6.2.15 Black header density level adjustment ............................................................ 6-44
6.2.16 Black area adjustment in twin color copy mode............................................... 6-44
6.2.17 Judgment threshold adjustment for blank original ........................................... 6-45
6.2.18 Background offsetting adjustment for RADF ................................................... 6-45
6.2.19 Twin color copy / mono color copy adjustment ................................................ 6-46
CONTENTS
9
6.2.20 Maximum density adjustment for each paper type .......................................... 6-47
6.2.21 ADF noise reduction (Copying Function) ......................................................... 6-47
6.3 Image Quality Adjustment (Printing Function)................................................................. 6-49
6.3.1 Automatic gamma adjustment ......................................................................... 6-49
6.3.2 Gamma balance adjustment (Black Mode)...................................................... 6-52
6.3.3 Color balance adjustment ................................................................................ 6-55
6.3.4 Adjustment of faint text .................................................................................... 6-58
6.3.5 Upper limit value at Toner Saving Mode.......................................................... 6-58
6.3.6 Maximum toner density adjustment (OHP) ...................................................... 6-59
6.3.7 Fine line enhancement switchover .................................................................. 6-60
6.3.8 “PureBlack/PureGray” threshold adjustment (PS) ........................................... 6-60
6.3.9 “PureBlack/PureGray” threshold adjustment (PCL) ......................................... 6-61
6.3.10 “PureBlack/PureGray” threshold adjustment (XPS)......................................... 6-61
6.3.11 “PureBlack/PureGray” threshold adjustment (Twin color print) ....................... 6-61
6.3.12 Toner limit threshold adjustment...................................................................... 6-62
6.3.13 Screen switchover ........................................................................................... 6-63
6.3.15 Adjustment of smudged text (1200 dpi) ........................................................... 6-66
6.3.16 Thin line width lower limit adjustment .............................................................. 6-66
6.3.17 Color/black judgment setting for twin color printing images............................. 6-66
6.3.18 Background adjustment ................................................................................... 6-67
6.3.19 Density adjustment of graphic lines (1200 dpi) ................................................ 6-68
6.4 Image Quality Adjustment (Scanning Function).............................................................. 6-70
6.4.1 Gamma balance adjustment ............................................................................ 6-70
6.4.3 Background adjustment (Color Mode) ............................................................. 6-72
6.4.4 Judgment threshold for ACS (common for copy & scan)................................. 6-72
6.4.6 Setting range correction................................................................................... 6-73
6.4.7 Fine adjustment of black density ..................................................................... 6-74
6.4.8 RGB conversion method selection .................................................................. 6-75
6.4.9 Adjustment of saturation .................................................................................. 6-75
6.4.10 Background processing offset adjustment....................................................... 6-76
6.4.11 Adjustment of the capacity and image quality of SlimPDF .............................. 6-77
6.4.12 Surrounding void amount adjustment .............................................................. 6-77
6.4.13 ADF noise reduction (Scanning Function) ....................................................... 6-78
6.5 Image Quality Adjustment (FAX Function)...................................................................... 6-79
6.6 Scanner........................................................................................................................... 6-81
6.6.1 Adjustment carriages-1 and -2 positions ......................................................... 6-81
6.6.2 Belt tension adjustment of the Scan motor ...................................................... 6-82
6.7.1 Adjustment of the media sensor position ......................................................... 6-83
6.7.2 Separation roller pressure force adjustment .................................................... 6-84
6.7.3 Sheet sideways deviation caused by paper transporting adjustment .............. 6-88
6.7.4 Adjusting the clearance of the paper and side guides ..................................... 6-91
6.8.1 High-Voltage Transformer Setting ................................................................... 6-92
6.8.2 Adjustment of the Auto-Toner Sensor ............................................................. 6-92
6.8.3 Adjustment of the doctor-sleeve gap ............................................................... 6-93
6.9 Transfer Unit ................................................................................................................... 6-95
6.9.1 Adjustment of the degree of the transfer belt unit parallelization ..................... 6-95
6.10 Image Quality Control ..................................................................................................... 6-96
6.10.1 Performing Image Quality Control ................................................................... 6-96
6.11 Fuser Unit........................................................................................................................ 6-96
6.11.1 Gap adjustment for fuser belt thermostats....................................................... 6-96

CONTENTS
10
6.11.2 Gap adjustment for pressure roller thermistors ............................................. 6-100
6.11.3 Gap adjustment for pressure roller thermostats ............................................ 6-103
6.11.4 Gap adjustment for separation plate.............................................................. 6-106
6.12.1 RADF position adjustment ............................................................................. 6-112
6.12.2 RADF height adjustment................................................................................ 6-117
6.12.3 RADF image skew adjustment ...................................................................... 6-119
6.12.4 RADF leading edge position adjustment ....................................................... 6-121
6.12.5 RADF horizontal position adjustment ............................................................ 6-123
6.12.6 RADF copy ratio adjustment .......................................................................... 6-124
6.12.7 RADF opening/closing switch adjustment ..................................................... 6-125
6.12.8 Original reading start sensor adjustment ....................................................... 6-126
6.12.9 Platen Sheet .................................................................................................. 6-129
7. PREVENTIVE MAINTENANCE (PM)............................................................................ 7-1
7.1 General Description .......................................................................................................... 7-1
7.2 PM Display ........................................................................................................................ 7-1
7.2.1 General Description ........................................................................................... 7-1
7.2.2 PM Display Conditions....................................................................................... 7-1
7.2.3 PM Display Contents ......................................................................................... 7-2
7.2.4 Counter Clearing................................................................................................ 7-3
7.3 General Descriptions for PM Procedure ........................................................................... 7-4
7.4 PM Support Mode ............................................................................................................. 7-5
7.4.1 General Description ........................................................................................... 7-5
7.4.2 Operational flow................................................................................................. 7-5
7.4.3 Operational screen ............................................................................................ 7-6
7.4.4 Access tree ...................................................................................................... 7-11
7.5 General Description ........................................................................................................ 7-13
7.6 Preventive Maintenance Checklist (e-STUDIO5540C/6540C/6550C) ............................ 7-15
7.6.1 Scanner ........................................................................................................... 7-16
7.6.2 Feed unit.......................................................................................................... 7-17
7.6.3 Duplexing unit .................................................................................................. 7-19
7.6.4 Bypass feed unit .............................................................................................. 7-20
7.6.5 Main charger.................................................................................................... 7-21
7.6.6 Drum / Cleaner unit / Filter............................................................................... 7-22
7.6.7 Developer unit (K, Y, M, and C) ....................................................................... 7-26
7.6.8 Waste toner box............................................................................................... 7-29
7.6.9 Transfer belt unit / Transfer belt cleaning unit ................................................. 7-30
7.6.10 Image quality control unit................................................................................. 7-33
7.6.11 2nd transfer roller unit ...................................................................................... 7-34
7.6.12 Fuser unit......................................................................................................... 7-37
7.6.13 Bridge unit........................................................................................................ 7-40
7.6.14 Paper exit unit.................................................................................................. 7-40
7.6.15 RADF ............................................................................................................... 7-41
7.6.16 LCF (MP-2501) ................................................................................................ 7-42
7.7 Preventive Maintenance Checklist (e-STUDIO5560C/6560C/6570C) ............................ 7-44
7.7.1 Scanner ........................................................................................................... 7-45
7.7.2 Feed unit.......................................................................................................... 7-46
7.7.3 Duplexing unit .................................................................................................. 7-48
7.7.4 Bypass feed unit .............................................................................................. 7-49
7.7.5 Main charger.................................................................................................... 7-50
7.7.6 Drum / Cleaner unit / Filter............................................................................... 7-51
7.7.7 Developer unit (K, Y, M, and C) ....................................................................... 7-55
7.7.8 Waste toner box............................................................................................... 7-58
7.7.9 Transfer belt unit / Transfer belt cleaning unit ................................................. 7-59
7.7.10 Image quality control unit................................................................................. 7-62
7.7.11 2nd transfer roller unit ...................................................................................... 7-63
7.7.12 Fuser unit......................................................................................................... 7-66
7.7.13 Bridge unit........................................................................................................ 7-69
CONTENTS
11
7.7.14 Paper exit unit.................................................................................................. 7-69
7.7.15 RADF ............................................................................................................... 7-70
7.7.16 LCF (MP-2501) ................................................................................................ 7-71
7.8 Storage of Supplies and Replacement Parts .................................................................. 7-73
7.9 PM KIT ........................................................................................................................... 7-74
7.10 Maintenance Part List ..................................................................................................... 7-75
7.11 Grease List...................................................................................................................... 7-77
7.12 Operational Items in Overhauling (e-STUDIO5540C/6540C/6550C only) ...................... 7-77
7.13 Machine Refreshing Checklist (e-STUDIO5560C/6560C/6570C only) ........................... 7-78
8. ERROR CODE and TROUBLESHOOTING ................................................................. 8-1
8.1 General Descriptions......................................................................................................... 8-1
8.1.1 If a problem continues even after performing all troubleshooting. ..................... 8-1
8.1.2 Collection of debug logs with a USB device ...................................................... 8-2
8.2 Error Code List .................................................................................................................. 8-4
8.2.1 Jam .................................................................................................................... 8-4
8.2.2 Service call ...................................................................................................... 8-14
8.2.3 Error in Internet FAX / Scanning Function ....................................................... 8-24
8.2.4 Printer function error ........................................................................................ 8-31
8.2.5 TopAccess related error/Communication error with external application ........ 8-32
8.2.6 MFP access error ............................................................................................ 8-33
8.2.7 Maintenance error............................................................................................ 8-34
8.2.8 Network error ................................................................................................... 8-35
8.2.9 Error history ..................................................................................................... 8-38
8.3 Diagnosis and Prescription for Each Error Code ............................................................ 8-40
8.3.1 Check item ....................................................................................................... 8-40
8.3.2 Paper transport jam (paper exit section).......................................................... 8-40
8.3.3 Paper misfeeding ............................................................................................. 8-43
8.3.4 Paper transport jam ......................................................................................... 8-48
8.3.5 Other paper jam ............................................................................................... 8-64
8.3.6 Cover open jam ............................................................................................... 8-73
8.3.7 RADF jam ........................................................................................................ 8-76
8.3.8 Jam in bridge unit ............................................................................................ 8-84
8.3.9 Paper jam in finisher section............................................................................ 8-86
8.3.10 Paper jam in saddle stitcher section ................................................................ 8-93
8.3.11 Paper jam in puncher unit ................................................................................ 8-96
8.3.12 Other paper jam ............................................................................................... 8-96
8.3.13 Paper feeding system related service call ..................................................... 8-110
8.3.14 Scanning system related service call............................................................. 8-113
8.3.15 Fuser unit related service call ........................................................................ 8-116
8.3.16 Communication related service call ............................................................... 8-125
8.3.17 RADF related service call .............................................................................. 8-129
8.3.18 Circuit related service call .............................................................................. 8-131
8.3.19 Laser optical unit related service call ............................................................. 8-136
8.3.20 Finisher related service call ........................................................................... 8-139
8.3.21 Image control related service call .................................................................. 8-155
8.3.22 Copy process related service call .................................................................. 8-172
8.3.23 Other service call ........................................................................................... 8-183
8.3.24 Error in Internet FAX / Scanning Function ..................................................... 8-210
8.3.25 Printer function error ...................................................................................... 8-248
8.3.26 TopAccess related error/Communication error with external application ...... 8-254
8.3.27 MFP access error .......................................................................................... 8-260
8.3.28 Maintenance error.......................................................................................... 8-263
8.3.29 Network error ................................................................................................. 8-265
8.4 Other errors................................................................................................................... 8-277
8.4.1 Drum surface potential sensor control related troubleshooting ..................... 8-277
8.4.2 Troubleshooting at unpacking........................................................................ 8-281
8.4.3 Drum surface potential sensor control related troubleshooting when setting up
the equipment at unpacking (e-STUDIO6550C/6570C only)......................... 8-281
CONTENTS
12
8.4.4 Equipment operation disabled after the installation of option(s) .................... 8-284
8.4.5 Wireless LAN connection disabled ................................................................ 8-284
8.4.6 “Start page” printing disabled after the installation of the EFI Printer Board
(GA-1310, optional) ....................................................................................... 8-285
8.4.7 When the duplexing unit cover open display cannot be released.................. 8-285
8.4.8 Operation of the control panel locked at the power-ON and the locking cannot
be canceled ................................................................................................... 8-285
8.4.9 Troubleshooting for one-time dongle ............................................................. 8-285
8.4.10 Countermeasure for stain on paper back side ............................................... 8-286
8.4.11 Measures against exit paper side deviation................................................... 8-286
8.4.12 Troubleshooting for abnormal sound from fuser unit ..................................... 8-288
8.4.13 “Authentication Failed” is displayed ............................................................... 8-288
8.4.14 Hard disk full error “H04” is displayed............................................................ 8-288
8.4.15 When the First copy time / First print output time (for black) in the MFP with 55
cpm exceeds approx. 5.3 sec. ....................................................................... 8-288
8.4.16 Error code “M00” is displayed while updating firmware ................................. 8-289
8.5 Troubleshooting for the Image ...................................................................................... 8-290
8.5.1 Color deviation............................................................................................... 8-290
8.5.2 Uneven pitch and jitter image ........................................................................ 8-292
8.5.3 Black spot / color point................................................................................... 8-294
8.5.4 Poor image density, color reproduction and gray balance............................. 8-295
8.5.5 Background fogging ....................................................................................... 8-297
8.5.6 Moire/lack of sharpness ................................................................................. 8-299
8.5.7 Toner offset.................................................................................................... 8-301
8.5.8 Blurred image ................................................................................................ 8-303
8.5.9 Poor fusing..................................................................................................... 8-304
8.5.10 Blank print...................................................................................................... 8-305
8.5.11 Solid print....................................................................................................... 8-307
8.5.12 White banding or white void (in feeding direction) ......................................... 8-308
8.5.13 White banding (at right angles to feeding direction) ...................................... 8-310
8.5.14 Skew (slantwise copying) .............................................................................. 8-312
8.5.15 Color banding (in feeding direction) ............................................................... 8-313
8.5.16 Color banding (at right angles to feeding direction) ....................................... 8-315
8.5.17 White spots .................................................................................................... 8-316
8.5.18 Poor transfer .................................................................................................. 8-318
8.5.19 Uneven image density 1 ................................................................................ 8-320
8.5.20 Uneven image density 2 ................................................................................ 8-322
8.5.21 Faded image (low density)............................................................................. 8-324
8.5.22 Image dislocation in feeding direction............................................................ 8-326
8.5.23 Image jittering ................................................................................................ 8-327
8.5.24 Poor cleaning ................................................................................................. 8-329
8.5.25 Uneven light distribution ................................................................................ 8-330
8.5.26 Blotched image .............................................................................................. 8-331
8.5.27 Stain on the paper back side ......................................................................... 8-332
8.5.28 White void in the halftone .............................................................................. 8-335
8.5.29 Paper wrinkle ................................................................................................. 8-336
8.5.30 Residual image .............................................................................................. 8-337
8.5.31 Feathered image............................................................................................ 8-339
8.5.32 Low density image (rear side)........................................................................ 8-341
8.5.33 Roughness..................................................................................................... 8-343
8.5.34 Image tilting on leading edge......................................................................... 8-344
9. REPLACEMENT OF PC BOARDS/HDD ...................................................................... 9-1
9.1 Removal and Installation of PC Boards/HDD.................................................................... 9-1
9.1.1 SYS board cover................................................................................................ 9-1
9.1.2 SYS board (SYS) ............................................................................................... 9-1
9.1.3 SYS board case ................................................................................................. 9-2
9.1.4 SYS board cooling fan (F27) ............................................................................. 9-3
9.1.5 IMG board (IMG)................................................................................................ 9-4
CONTENTS
13
9.1.6 LGC board (LGC) .............................................................................................. 9-5
9.1.7 LGC board case................................................................................................. 9-6
9.1.8 PFC board (PFC) ............................................................................................... 9-7
9.1.9 PFC board case ................................................................................................. 9-8
9.1.10 Hard disk (HDD) (e-STUDIO5540C/6540C/6550C) ......................................... 9-9
9.1.11 Hard disk (HDD) (e-STUDIO5560C/6560C/6570C) ....................................... 9-12
9.1.12 HDD cooling fan (F28) (e-STUDIO5540C/6540C/6550C only) ...................... 9-13
9.1.13 SRAM board <for LGC board> (RAM-L).......................................................... 9-15
9.1.14 SRAM board <for SYS board> (RAM-S) ......................................................... 9-16
9.1.15 Switching regulator (PS) .................................................................................. 9-18
9.1.16 High-voltage transformer-1 (HVT1) ................................................................. 9-19
9.1.17 High-voltage transformer-2 (HVT2) ................................................................. 9-20
9.1.18 FIL board ......................................................................................................... 9-21
9.2 Precautions, Procedures and Settings for Replacing PC Boards and HDD ................... 9-22
9.2.1 Precautions when replacing PC boards........................................................... 9-22
9.2.2 HDD fault diagnosis ......................................................................................... 9-23
9.2.3 Precautions and procedures when replacing the HDD .................................... 9-25
9.2.4 Precautions and Procedures when replacing the SYS board .......................... 9-30
9.2.5 Procedures and settings when replacing the SLG board ............................... 9-34
9.2.6 Precautions and Procedures when replacing SRAM board (for SYS board)... 9-35
9.2.7 Precautions and Procedures when replacing SRAM board (for LGC board) .. 9-42
9.2.8 Firmware confirmation after the PC board/HDD replacement ......................... 9-47
9.2.9 License re-registration using the one-time dongle ........................................... 9-48
9.3 Precautions for Installation of GP-1070 and Disposal of HDD/Board ............................. 9-50
9.3.1 Precautions for Installation of GP-1070 ........................................................... 9-50
9.3.2 Precautions when disposing of the HDD ......................................................... 9-50
9.3.3 Precautions when disposing of the SYS board................................................ 9-50
9.3.4 Precautions when disposing of the SRAM board (for SYS board) .................. 9-50
9.3.5 Precautions when disposing of the SRAM board (for LGC board) .................. 9-50
10. REMOTE SERVICE..................................................................................................... 10-1
10.1 Auto Supply Order........................................................................................................... 10-1
10.1.1 Outline ............................................................................................................. 10-1
10.1.2 Setting Item...................................................................................................... 10-2
10.1.3 Setting procedure ............................................................................................ 10-4
10.1.4 Order Sheet Format ....................................................................................... 10-14
10.2 Service Notification ....................................................................................................... 10-18
10.2.1 Outline ........................................................................................................... 10-18
10.2.2 Setting............................................................................................................ 10-18
10.2.3 Items to be notified ........................................................................................ 10-25
11. FIRMWARE UPDATING ............................................................................................. 11-1
11.1 Firmware Updating with USB Media ............................................................................... 11-6
11.1.1 Firmware type and data file name for updating ............................................... 11-6
11.1.2 Master data/System ROM/PFC ROM/Engine ROM/Scanner ROM /
RADF ROM...................................................................................................... 11-9
11.2 Patch Updating with USB Media ................................................................................... 11-24
11.2.1 Firmware type and data file name for patch updating.................................... 11-24
11.2.2 Master data/System ROM ............................................................................. 11-27
11.3 Firmware Updating with PWA-DWNLD-350-JIG1......................................................... 11-33
11.3.1 Writing the data to the download jig (PWA-DWNLD-350-JIG1)..................... 11-35
11.3.2 System ROM ................................................................................................. 11-38
11.3.3 Engine ROM .................................................................................................. 11-40
11.3.4 PFC ROM ...................................................................................................... 11-42
11.4 Firmware Updating with K-PWA-DLM-320.................................................................... 11-44
11.4.1 Scanner ROM ................................................................................................ 11-45
11.4.2 RADF firmware .............................................................................................. 11-48
11.4.3 Finisher firmware (MJ-1103/1104) ................................................................. 11-50
11.4.4 Saddle stitcher firmware (MJ-1104) ............................................................... 11-52

CONTENTS
14
11.4.5 Hole punch unit firmware (MJ-6102).............................................................. 11-54
11.4.6 Converter Firmware (MJ-1103/1104)............................................................. 11-57
11.4.7 Fax unit firmware (GD-1270) ......................................................................... 11-59
11.5 Confirmation of the updated data.................................................................................. 11-62
11.6 When Firmware Updating Fails..................................................................................... 11-63
11.6.1 Procedure ...................................................................................................... 11-63
11.6.2 Flow chart for correcting USB update failure ................................................. 11-64
12. BACKUP FUNCTION.................................................................................................. 12-1
12.1 Data Cloning ................................................................................................................... 12-1
12.1.2 Precautions...................................................................................................... 12-1
12.1.3 Backup files ..................................................................................................... 12-2
12.1.4 Cloning procedure ........................................................................................... 12-2
12.2 AES Data Encryption Function Setting ........................................................................... 12-6
12.2.2 Precautions...................................................................................................... 12-6
12.2.3 Setting procedure ............................................................................................ 12-6
12.2.4 Procedure for disabling data encryption function............................................. 12-9
12.2.5 Procedure for discarding HDD when data encryption function is enabled ...... 12-9
12.3 High Security Mode....................................................................................................... 12-10
12.3.1 General description........................................................................................ 12-10
12.3.2 Prior confirmation .......................................................................................... 12-10
12.3.3 Procedure for entering the High Security Mode ............................................ 12-10
12.3.4 Precautions.................................................................................................... 12-10
13. EXTERNAL COUNTERS ............................................................................................ 13-1
13.1 Outline............................................................................................................................. 13-1
13.2 Signal .............................................................................................................................. 13-1
13.2.1 Pin Layout........................................................................................................ 13-1
13.2.2 Details of the signals........................................................................................ 13-3
13.3 Notices ............................................................................................................................ 13-5
13.3.1 Setting code..................................................................................................... 13-5
13.3.2 Setting value change and restrictions when using the Card controller ............ 13-5
13.3.3 Setting value change and restrictions when using the coin controller ............. 13-5
13.3.4 Setting value change and restrictions when using the key counter ................. 13-5
13.3.5 Installation of External Counter........................................................................ 13-5
14. WIRE HARNESS CONNECTION................................................................................ 14-1
14.1 AC Wire Harness ............................................................................................................ 14-1
14.2 DC Wire Harness / Electric Parts Layout ........................................................................ 14-2
14.2.1 DC Wire Harness (e-STUDIO5540C/6540C/6550C) ....................................... 14-3
14.2.2 DC Wire Harness (e-STUDIO5560C/6560C/6570C) ....................................... 14-4
14.2.3 Electric Parts Layout........................................................................................ 14-5
15. SELF-DIAGNOSIS CODE (03/04/05/08 CODE) ........................................................ 1278
Input check (test mode 03) ....................................................................................................... 1278
Output check (test mode 03) .................................................................................................... 1289
Test print mode (test mode 04)................................................................................................. 1302
Adjustment Mode (05) Codes ................................................................................................... 1303
Setting Mode (08) Codes .......................................................................................................... 1519
Adjustment Mode (05) Codes ................................................................................................... 1831
Setting Mode (08) Codes .......................................................................................................... 2048
APPENDIX ........................................................................................................................ 2362
IPreventive Maintenance Checklist (e-STUDIO5540C/6540C/6550C)..................................... 2362
Preventive Maintenance Checklist (e-STUDIO5560C/6560C/6570C)...................................... 2363

CONTENTS
15
CONTENTS
16
1. FEATURE
1.1 Main Feature of e-STUDIO5540C/6540C/6550C 1
• The open platform interface using Web Service is embedded.
• The energy saving feature is included. The electrical power in the sleep mode is reduced to
5W (approx. 1/5)
• The image quality is improved as a result of the elimination of the fluctuation in the 2nd
transfer section. This is due to the change in the drive position of the transfer belt.
• A single IH coil and a heat pipe roller are adopted.
• Adopting the new toner fusing at low temperature expands the color reproduction range and
improves the gloss of the toner.
• The life of the developer material is lengthened and the service cost for the replacement is
reduced due to the new self-refreshing development system.
• Replacing toner cartridges and supplying paper to the tandem LCF can be performed while
the equipment is being operated.
• The SVGA large color LCD (10.4 inches) is adopted for the touch panel.
• A maximum of 256 g/m2 (94.5 lb. Cover) thick paper for the drawers, LCF and tandem LCF,
and 300 g/m2 (165.7 lb. Index) for the bypass tray can be accepted.
• Special paper, such as long size (length: 484 - 1200mm), waterproof and tab paper is
available.
1.2 Main Feature of e-STUDIO5560C/6560C/6570C
• The energy saving feature is included. Complies with Energy Star V2.0
• High security performance is included. (IEEE2600.1 supported / ISO15408 EAL3+ certified)
• A security HDD (320 GB) is embedded as a standard.

FEATURE
1-1
FEATURE
1-2
2. SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES
2.1 Specifications
2.1.1 General 2
Type Console
Original glass Fixed
Color Full color, Twin color
Copy process Indirect electrophotographic process
Developing system 2-component magnetic brush developing (Self-refreshing development)
Fixing method External IH heating fusing and heat pipe roller soaking systems
Photosensor type OPC
Original scanning sensor Linear CCD sensor
Scanning light source Xenon lamp
Resolution Scanning 600 dpi × 600 dpi
Writing 2400 dpi × 600 dpi (Black-and-white)
600 dpi × 600 dpi (Color, Gray scale)
Gradation 256
Paper feeding 4 drawers + Bypass feeding + LCF (optional)
2 drawers + Bypass feeding + Tandem LCF + LCF (optional)
Paper Drawers Stack height 60 mm, equivalent to 540 sheets; 80 g/m2 (23 lb. Bond)
supply
Bypass feeding Stack height 11 mm, equivalent to 100 sheets; 80 g/m2 (23 lb. Bond)
LCF (optional) Stack height 290 mm, equivalent to 2500 sheets; 80 g/m2 (23 lb. Bond)
Tandem LCF Stack height 270 mm, equivalent to 2360 sheets; 80 g/m2 (23 lb. Bond)
Paper size Drawers A3, A4, A4-R, A5-R, B4, B5, B5-R, FOLIO, 8K, 16K, 16K-R,
A3Wide (305 x 457 mm), SRA3 (320 x 450 mm), 320 x 460 mm,
LD, LG, LT, LT-R, ST-R, COMPUTER, 13"LG, 8.5" x 8.5",
Full Bleed (12" x 18")
Bypass feeding A3, A4, A4-R, A5-R, B4, B5, B5-R, FOLIO, 8K, 16K, 16K-R,
A3Wide (305 x 457 mm), SRA3 (320 x 450 mm), 320 x 460 mm,
330 x 483mm*,
Full Bleed (12" x 18"), 13" x 19"*,
Non-standard (Copy):
Width 100 - 297 mm (3.9 - 11.7"),
Length 148 - 432 mm (5.8 - 17")
Non-standard (Print):
Width 100 - 313.4 mm (3.9 - 12.34),
Length 148 - 1200 mm (5.8 - 47.24")*
* Note that black streaks may appear on the edge of the printed paper.
LCF (optional) A4, LT, B5, A5-R, ST-R
Tandem LCF A4, LT
Paper type Drawers Plain paper, Recycled paper, Thick 1, Thick 2, Thick 3
Bypass feeding Plain paper, Recycled paper, Thick 1, Thick 2, Thick 3, Thick 4, Sticker
labels, OHP film, Tab paper, Water proof paper, Extra large paper
LCF (optional) Plain paper, Recycled paper, Thick 1, Thick 2, Thick 3
Tandem LCF
Paper Drawers 64 g/m2 to 256 g/m2 (17 lb. Bond to 80 lb. Cover)
weight
Bypass feeding 64 g/m2 to 300 g/m2 (17 lb. Bond to 110 lb. Cover)
LCF (optional) 64 g/m2 to 256 g/m2 (17 lb. Bond to 80 lb. Cover)
Tandem LCF

SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES
2-1
Automatic Type Stackless, Switchback type
duplexing Acceptable paper size A3, A4, A4-R, A5-R, B4, B5, B5-R, FOLIO, 8K, 16K, 16K-R,
unit A3Wide (305 x 457mm), SRA3 (320 x 450mm), 320 x 460mm,
Full Bleed (12" x 18")
Acceptable paper 64 g/m2 to 256 g/m2 (17 lb. Bond to 80 lb. Cover)
weight
Toner supply Cartridge Type
Toner density adjustment Magnetic auto-toner system + Pixel counter control system
Total counter Electronical counter
Memory Main memory 1 GB
(RAM) Page Memory 1 GB
HDD 80GB (For hard drives, GB means 1 billion bytes.)
320GB (For hard drives, GB means 1 billion bytes.)
Account Codes 10,000 codes
Department Codes 1,000 codes
Warm-up time Approx. 180 sec. (Stand-alone, temperature: 20 oC)
Dimensions of the equipment W 1109 x D 698 x H 1540 (mm) <max.>
W 1109 x D 698 x H 1390 (mm) <min.>
1109 mm 698 mm
1540 mm
1390 mm
Weight 4 drawers model Approx. 244 kg (537.92 lb.) (equipment including drum)
Tandem LCF model Approx. 243 kg (535.72 lb.) (equipment including drum)

2-2
Power requirements
NAC/NAD ASU, ASD, ARD, MJC/MJD
AUC/AUD, CND
Rated voltage AC 115 V AC 220-240 V AC 220-240 V
* The acceptable value of each voltage is ±10%. 2
Rated frequency 50/60 Hz 50/60 Hz 50/60 Hz
Rated current e-STUDIO5540C 16 A 10 A 13 A
e-STUDIO6540C 18.5 A
e-STUDIO6550C
e-STUDIO5560C 16 A 10 A 10 A
e-STUDIO6560C 18.5 A
e-STUDIO6570C
Power e-STUDIO5540C 2.0 kW or less 2.4 kW or less 3.2 kW or less
consumption e-STUDIO6540C 2.2 kW or less
e-STUDIO6550C
e-STUDIO5560C 2.0 kW or less 2.4 kW or less 2.4 kW or less
e-STUDIO6560C 2.2 kW or less
e-STUDIO6570C
* The electric power is supplied to the Finisher and LCF through the equipment.

2-3
2.1.2 Copy
[ 1 ] Copy specifications
Storage capacity Max. 1000 sheets or until the memory is full

Original glass Original scanning Flat surface scanning system
system (the left rear corner used as guide to place originals)
Original type Sheets, books and 3-dimensional objects
Original size Max. A3/LD
Reversing Original scanning Fixed scanning system by feeding the original
Automatic system (the center used as guide to place originals)
Document Original type Sheets (carbon, bounded or stapled originals cannot be accepted)
Feeder
Original size A3, A4, A4-R, A5-R, B4, B5, B5-R
LD, LG, LT, LT-R, ST-R
Original paper weight Single-sided copy: 35-209 g/m2 (9.3 lb. Bond -110 lb. Index)*
Double-sided copy: 50-157 g/m2 (13.3 lb. Bond -40 lb. Bond)
* You may not obtain enough image quality when an original with a
paper weight of more than 157 g/m2 (41.8 lb.) is used.
Original capacity Max. 100 sheets (80 g/m2) (Stack height 16 mm)
Eliminated Black copy Leading edges: 4.2 (+2.8 / -1.2) mm,
portion Trailing edges: 3.0 (±2.0) mm,
Side edges: 2.0 (±2.0) mm
Color copy Leading edges: 5.0 (±2.0) mm,
Trailing edges: 3.0 (±2.0) mm,
Multiple copying Up to 9999 copies; Key in set numbers
Type Desktop type
(Console type: when optional Paper Feed Pedestal (PFP) or optional
Large Capacity Feeder (LCF) is installed.)
Original table Fixed type (the left rear corner used as guide to place originals)
[ 2 ] First copy time
e-STUDIO5540C Black Approx. 5.3 sec.

e-STUDIO5560C Color Approx. 6.5 sec.

2-4
[ 3 ] Copy speed (Copies/min.)
* “-” means “Not acceptable”.
* When originals are manually placed for single-sided, continuous copying.
* The values in ( ) can be realized in the color mode.
[ 3-1 ] Plain paper1 / Plain paper2 2

• Plain paper1: 64 g/m2 to 80 g/m2 / 17 lb. Bond to 21.3 lb. Bond
• Plain paper2: 81 g/m2 to 105 g/m2 / 21.6 lb. Bond to 28 lb. Bond
e-STUDIO5540C, e-STUDIO5560C
Bypass feed
Paper supply
Drawer Size not Option LCF Tandem LCF
Paper size Size specified
specified
A4, LT 55 (55)
55 (55) 46 (46) 17 (17) 55 (55)
B5, A5-R, ST-R -
A4-R, B5-R, LT-R 38 (38) 35 (35) 17 (17) - -
B4, LG, FOLIO,
29 (29) 27 (27) 17 (17) - -
COMPUTER
A3, LD 27 (27) 24 (24) 17 (17) - -
305 x 457mm,
25 (25) 20 (20) - - -
SRA3 (320 x 450mm)
Bypass feed
Paper supply
specified
A4, LT 65 (65)
65 (65) 48 (48) 18 (18) 65 (65)
B5, A5-R, ST-R -
A4-R, B5-R, LT-R 46 (46) 36 (36) 18 (18) - -
B4, LG, FOLIO,
31 (31) 28 (28) 18 (18) - -
COMPUTER
A3, LD 30 (30) 25 (25) 18 (18) - -
305 x 457mm,
27 (27) 21 (21) - - -
SRA3 (320 x 450mm)
Bypass feed
Paper supply
specified
A4, LT 75 (65)
75 (65) 52 (48) 20 (18) 75 (65)
B5, A5-R, ST-R -
A4-R, B5-R, LT-R 54 (46) 38 (36) 20 (18) - -
B4, LG, FOLIO,
39 (31) 30 (28) 20 (18) - -
COMPUTER
A3, LD 37 (30) 27 (25) 20 (18) - -
305 x 457mm,
31 (31) 23 (21) - - -
SRA3 (320 x 450mm)

2-5
[ 3-2 ] Thick 1 / Thick 2
• Thick 1: 106 g/m2 to 163 g/m2 / 28 lb. Bond to 60 lb. Cover (90 lb. Index)
• Thick 2: 164 g/m2 to 209 g/m2 / 61 lb. Cover to 77.3 lb. Cover (115.7 lb. Index)
Bypass feed
Paper supply
specified
A4, LT 32 (32)
32 (32) 26 (26) 8 (8) 32 (32)
B5, A5-R, ST-R -
A4-R, B5-R, LT-R 23 (23) 20 (20) 8 (8) - -
B4, LG, FOLIO,
15.5 (15.5) 13 (13) 8 (8) - -
COMPUTER
A3, LD 13.5 (13.5) 11 (11) 8 (8) - -
305 x 457mm,
12 (12) 9 (9) - - -
SRA3 (320 x 450mm)
[ 3-3 ] Thick 3
• Thick 3: 210 g/m2 to 256 g/m2 / 77.3 lb. Cover to 94.5 lb. Cover (141.4 lb. Index)
Bypass feed
Paper supply
specified
A4, LT 32 (21)
32 (21) 26 (17) 8 (5) 32 (21)
B5, A5-R, ST-R -
A4-R, B5-R, LT-R 23 (15) 20 (13) 8 (5) - -
B4, LG, FOLIO,
15.5 (10.5) 13 (9.5) 8 (5) - -
COMPUTER
A3, LD 13.5 (9) 11 (8) 8 (5) - -
305 x 457mm,
12 (8) 9 (6) - - -
SRA3 (320 x 450mm)
[ 3-4 ] Thick 4
• Thick 4: 257 g/m2 to 300 g/m2 / 94.5 lb. Cover to 110 lb. Cover
Bypass feed
Paper supply
specified
A4, LT -
- 26 (17) 8 (5) -
B5, A5-R, ST-R -
A4-R, B5-R, LT-R - 20 (13) 8 (5) - -
B4, LG, FOLIO,
- 13 (9.5) 8 (5) - -
COMPUTER
A3, LD - 11 (8) 8 (5) - -
305 x 457mm,
- 9 (6) - - -
SRA3 (320 x 450mm)

2-6
[ 3-5 ] Special paper 1
Bypass feed
Paper supply
specified
A4, LT - 2
- 6 (6) 1.5 (1.5) -
B5, A5-R, ST-R -
A4-R, B5-R, LT-R - 4.5 (4.5) 1.5 (1.5) - -
B4, LG, FOLIO,
- 3 (3) 1.5 (1.5) - -
COMPUTER
A3, LD - 2.5 (2.5) 1.5 (1.5) - -
305 x 457mm,
- 2 (2) 1.5 (1.5) - -
SRA3 (320 x 450mm)
[ 3-6 ] Special paper 2

Bypass feed
Paper supply
specified
A4, LT -
- 17 (17) 5 (5) -
B5, A5-R, ST-R -
A4-R, B5-R, LT-R - 13 (13) 5 (5) - -
B4, LG, FOLIO,
- 9.5 (9.5) 5 (5) - -
COMPUTER
A3, LD - 8 (8) 5 (5) - -
305 x 457mm,
- 6 (6) - - -
SRA3 (320 x 450mm)
[ 3-7 ] OHP film

Bypass feed
Paper supply
specified
A4, LT - 17 (17) 5 (5) - -

2-7
[ 4 ] System copy speed
Sec.
Copy mode e-STUDIO5540C e-STUDIO6540C e-STUDIO6550C
e-STUDIO5560C e-STUDIO6560C e-STUDIO6570C
Single-sided originals 1 set 17.49 (18.69) 16.84 (17.22) 14.05 (17.22)
 3 sets 36.10 (40.28) 35.20 (35.39) 30.01 (35.39)
Single-sided copies 5 sets 60.74 (61.79) 53.52 (53.67) 45.84 (53.67)
Single-sided originals 1 set 22.00 (23.18) 20.51 (22.01) 22.15 (22.01)
 3 sets 43.62 (44.76) 38.85 (40.27) 38.05 (40.27)
Double-sided copies 5 sets 65.20 (66.25) 57.13 (58.50) 53.90 (58.50)
Double-sided originals 1 set 39.90 (41.32) 38.73 (40.29) 37.52 (40.29)
 3 sets 83.15 (84.46) 75.34 (76.81) 69.24 (76.81)
Double-sided copies 5 sets 126.32 (127.44) 112.03 (113.28) 100.88 (113.28)
Double-sided originals 1 set 34.60 (35.93) 34.50 (35.70) 33.71 (35.70)
 3 sets 77.84 (78.99) 71.15 (72.18) 65.45 (72.18)
Single-sided copies 5 sets 121.12 (122.20) 107.81 (108.57) 97.08 (108.57)
* Shows the period of time from when the [START] button is pressed until the message “Ready” is
displayed. (10 sheets of A4/LT size original are set on the RADF and one of the copy modes above
is selected.)
* Setting: when in the Text/Photo mode with Automatic density and APS/AMS set to OFF, or when in
the sort mode with paper fed from the 1st drawer.
* The Saddle Stitch Finisher and hole punch unit not installed.
* The values in ( ) are the speeds of when in the color mode.

2-8
2.1.3 Print
Page Description Language (Printer PCL6, PostScript 3 emulation, XPS

Driver)
Page Description Language (RIP) PCL6, PostScript 3 emulation, XPS, PCL5e, PCL5c, PDF (emulation)
Supported OS Windows 8 / XP / Vista / 7 / Server 2003 / Server 2008 2
Mac OS X (Ver.10.2 or higher)
Solaris (SUN) / HP-UX / AIX (IBM) / Linux / SCO
Resolution Black 600 x 600 dpi, 8bit
1200 x 1200 dpi, 2bit (PS only)
Color 600 x 600 dpi, 8bit
1200 x 1200 dpi, 2bit (PS only)
Eliminated portion Black print / Leading edges: 4.2 (+2.8 / -1.2) mm,
Color print Trailing edges: 4.2 (+1.2 / -2.8) mm,
Interface Standard USB 2.0 (High Speed),
Ethernet (10BASE-T/100BASE-TX/1000BASE-T)
Optional WLAN (IEEE 802.11b/g)
2.1.4 Scan
Scanning speed Black 62 sheets/min. (Text/Photo: 600 x 600 dpi)

62 sheets/min. (Gray scale: 600 x 600 dpi)
Color 53 sheets/min. (Text/Photo)
Resolution 100, 150, 200, 300, 400 and 600 dpi
Color mode BLACK, GRAY SCALE, FULL COLOR, AUTO COLOR
Original mode [TEXT], [TEXT/PHOTO], [PHOTO], [PRTD IMAGE]
File formats JPEG, Multi/Single page TIFF, Multi/Single page PDF, Slim PDF,
Multi/Single page XPS
* When scanning single-sided A4/LT landscape originals using RADF
2.1.5 e-Filing
Number of Boxes Public Box 1

User Box 200
Number of Folder 100 folders per box
Number of Document 400 documents per box/folder
Number of Page 200 pages per document
Capacity of HDD e-Filing 14 GB

2-9
2.1.6 Internet Fax
[ 1 ] Internet FAX transmission
Resolution TX Resolution Standard (8 x 3.85),

< dots/mm > Fine (8 x 7.7),
U-Fine (16 x 15.4)*
* If U-Fine is selected in TX resolution, data is converted to Fine
resolution in RX.
Scanning Original A3, B4, A4, A4-R, A5, B5, B5-R, A5-R, LT, LT-R, LG, LD, ST, ST-R,
Document Size Computer, Folio
Speed 0.7sec. (per page/A4)
Max.50 spm (ITU-T No.1, A4, 8 x 3.85,Text mode)
Gray scale 256 levels (Error Diffusion)
Address book Address Book 1000 stations
Group Max. 200 stations
Transmission Features Broadcast Max. 400 destinations/job.
transmission (Fax number and E-mail address are available to registered in same
job.)
Message size Max. 100M Byte
limitation
Message Page by page
division
[ 2 ] Internet FAX receiving
Format of receive attachment TIFF-FX (Profile S, F, J)
2.1.7 Network Fax
Compatibility Super G3, G3 (ITU-T.30)

Internet Fax (Simple mode) (ITU-T.37)
TX Resolution PSTN Standard: 200 x 100 dpi,
Fine: 200 x 200 dpi,
Super Fine: 200 x 400 dpi,
Ultra Fine: 400 x 400 dpi
Internet Fax 200 dpi x 200 dpi
Original Document Size A3, B4, A4, B5, A5, LT, LG, LD, ST, Folio, Computer
Mail Box User defined Max. 300 boxes
Routed document Send to e-Filing MMR
format Send to File Single TIFF, Multi-TIFF, Single PDF, Multi PDF
(SMB)
Send to FTP Single TIFF, Multi-TIFF, Single PDF, Multi PDF
Send to E-mail Single TIFF, Multi-TIFF, Single PDF, Multi PDF
Send to I-Fax TIFF-S
Send to PSTN- MMR
FAX

2 - 10
2.2 Accessories
Unpacking/Setup instruction 1 set
Operator’s manual 1 set 2

• Safety Information: 1 manual
• Quick Start Guide: 1 manual
Original feeding tray spacer 1 pc.
Power cable MJC / MJD

1 pc. <e-STUDIO5540C,
e-STUDIO5560C/6560C/6570C>
2 pcs. <e-STUDIO6540C/6550C>
ASU, ASD, ARD, AUC / AUD, CND

1 pc.
Warranty sheet 1 pc. (for NAC / NAD)
Setup report 1 set (for NAC / NAD, MJC / MJD, CND)
PM sticker 1 pc. (for MJC / MJD)
Cleaning cloth 1 pc.
Cloth case 1 pc.
Rubber plug 5 pcs.
Gasket 2 pcs.
Blind seal 2 pcs.
CD-ROM 2 pcs.
• User Documentation CD: 1 pc.
• Client Utilities CD-ROM: 1 pc.
Developer material (Y, M, C, K) 1 pc. each
* Machine version
NAC / NAD: North America, Brazil ASU: Saudi Arabia, Asia
MJC / MJD: Europe ARD: Argentina
AUC / AUD: Australia CND: China
ASD: Asia, Hong Kong, Latin America
Notes:
Check that the above accessories are correctly co-packed at the time of unpacking.

2 - 11
2.3
Operator's
manual pocket e-BRIDGE
Notes:
Saddle Stitch 2nd Line for FAX Unit KK-8560 ID Gate (Felica)
Finisher FAX Unit GD-1270 KP-2004
MJ-1104 GD-1260 NA/AU/AS/
NA/AU/EU/C EU/C e-BRIDGE
ID Gate (MIFARE)
Exit tray KP-2005
KA-6550-ET/C
Harness kit for
Staple Cartridge Damp Heater Kit coin controller
STAPLE-3100 MF-5520E/U GQ-1200
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
Antenna
GN-3010
Wireless LAN
Module
GN-1060
Large Capacity
Feeder (LCF)
2 - 12
Staple Cartridge Bluetooth
Fig. 2-1
Hole Punch Unit MP-2501A/L
STAPLE-2400 MJ-6102 N/E/F/S Module
GN-2010
EFI Printer Board

GA-1310-EX/E-EX
System List (e-STUDIO5540C/6540C/6550C)
Data Overwrite Enabler External Interface Enabler

GP-1070 GS-1020
Meta Scan Enabler IPSec Enabler

GS-1010 GP-1080
Hardcopy Security Kit

GP-1190
The antenna (GN-3010) is necessary to enable the wireless LAN module (GN-1050).
Finisher Finisher Guide Rail
MJ-1103 KN-1103

2.4
Operator's
manual pocket e-BRIDGE
Notes:
Saddle Stitch 2nd Line for FAX Unit KK-8560 ID Gate (HID)
Finisher FAX Unit GD-1270 KP-2004
MJ-1104 GD-1260 NA/AU/AS/
NA/AU/EU/C EU/C e-BRIDGE
ID Gate (MIFARE)
Exit tray KP-2005
KA-6550-ET/C
Harness kit for
Staple Cartridge Damp Heater Kit coin controller
STAPLE-3100 MF-5520E/U GQ-1200
Antenna
GN-3010

Wireless LAN Large Capacity
Module Feeder (LCF)
2 - 13
Staple Cartridge
Fig. 2-2
Hole Punch Unit GN-1060 MP-2501A/L
STAPLE-2400 MJ-6102 N/E/F/S
HDD Option
EFI Printer Board GE-1230
GA-1310-EX/E-EX (FIPS authentication HDD)
System List (e-STUDIO5560C/6560C/6570C)
Data Overwrite Enabler External Interface Enabler

GP-1070 GS-1020
Meta Scan Enabler IPSec Enabler

GS-1010 GP-1080
Hardcopy Security Kit UniCode Font Enabler

GP-1190 GS-1007
The antenna (GN-3010) is necessary to enable the wireless LAN module (GN-1060).
Finisher Finisher Guide Rail
MJ-1103 KN-1103
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
2
2.5 Supplies
Drum OD-FC55
OD-FC55C (for China)
Toner cartridge (K) PS-ZTFC65K (for North America, Central and South America)
PS-ZTFC65EK (for Europe)
PS-ZTFC65DK (for Australia and Asia)
PS-ZTFC65CK (for China)
PS-ZTFC65AK (for Argentina)
Toner cartridge (Y) PS-ZTFC65Y (for North America, Central and South America)
PS-ZTFC65EY (for Europe)
PS-ZTFC65DY (for Australia and Asia)
PS-ZTFC65CY (for China)
PS-ZTFC65AY (for Argentina)
Toner cartridge (M) PS-ZTFC65M (for North America, Central and South America)
PS-ZTFC65EM (for Europe)
PS-ZTFC65DM (for Australia and Asia)
PS-ZTFC65CM (for China)
PS-ZTFC65AM (for Argentina)
Toner cartridge (C) PS-ZTFC65C (for North America, Central and South America)
PS-ZTFC65EC (for Europe)
PS-ZTFC65DC (for Australia and Asia)
PS-ZTFC65CC (for China)
PS-ZTFC65AC (for Argentina)
Waste toner box PS-TBFC55 (expect for Europe)
PS-TBFC55E (for Europe)
PS-TBFC55C (for China)

2 - 14
3. OUTLINE OF THE MACHINE
3.1 Sectional View
3.1.1 Front side
[1] 3
[2]
[4]
[3]
[5]
[12]
[6]
[13]
[7]
[8]
[9]
[14]
[15]
[16] [10]
[17]
[11]
Fig. 3-1

OUTLINE OF THE MACHINE
3-1
No Name No Name
[1] [ON/OFF] button [10] Bypass feed unit
[2] Control Panel [11] Paper Feeding System
[3] Exit tray [12] Exit / Reverse Section
[4] Reversing Automatic Document Feeder (RADF) [13] Toner cartridge
[5] Scanner [14] Transfer belt unit
[6] Main power switch [15] Process Unit Related Section
[7] Fuser Unit [16] Laser Optical Unit
[8] 2nd transfer unit [17] Waste toner box
[9] Duplex Section

3-2
3.1.2 Rear side
MR4 MR3 MR1 MR2
M2
M15
M1 M5 M16
M4 M3 M17
M7 M18
M6
M8
M13 M19 M20 M21 M22 M29
M48 M30
M31
M10 M32
M27 M28
M11
M39
M12
M40 M34 M37 M36 M35 M38
M42
M33
M41
M43
M44
M46 M47
M45
Fig. 3-2

3-3
3.2 Electric Parts Layout
[A] Reversing Automatic Document Feeder (RADF)
SWR2
SR13 SR15 SR2 SR1
SWR1
SR3
SR7
SR6
SR5
SR12
SR14
SR8
SR10
SR9
SR4 SR11
Fig. 3-3

3-4
RADF
MR4
MR1
MR2 3
FR1
SOLR2
SOLR3
MR3 SOLR1
Fig. 3-4

3-5
[B] Scanner unit
M1
INV S5 (A4 series)
S7 S5 (LT series)
S6 F1
F3
SLG
CCD
S4
EXP
S3
(A4 series only)
F2 S1
S2
F26
Fig. 3-5

3-6
[C] Bridge unit/Paper exit
M4 F7 S59
3
M3
M5 S57
M2
DRV
S55
F6
S61
SW5
SOL1
S60
S62 SOL2
S63
F5
S58
S56
Fig. 3-6

3-7
[D] Fuser related section
THMP1
THMO4
CLT1
F15
M6
THM6
S48
THM4
S65
THMO2
F21 THM3
THMO3
THM5
S49
Fig. 3-7

3-8
F8
F9 3
IH
IH-COIL
LAMP
Center heater lamp,
Side heater lamp,
Sub heater lamp
(for e-STUDIO5540C
/6540C/6550C
MJC, MJD)
Fig. 3-8

3-9
[E] Developer unit
M27
M28
S43
S44
M32 M29
M30
M31
Fig. 3-9

3 - 10
THM1
S34
3
S30
S12
S31 S26
S32
THM2 S27
S33
S28
S29
Fig. 3-10

3 - 11
ERS-K
ERS-C SOL4
M23
ERS-M M24
M25
M20
ERS-Y
M19
M26
F17
F18
M22 EPU
F20
F19 V0S
M21
Fig. 3-11

3 - 12
[F] Transfer belt unit
M13 3
M14
S46
Fig. 3-12

3 - 13
[G] Transfer unit
SOL3
S22
M48
S23 M39
M11
M10
S50
S47
S52
S20
S21 S51
Fig. 3-13

3 - 14
[H] Laser unit
SNS
M37
M34
F23 3
M36
M35
LDR-K
LDR-M
F22
S25
S24 LDR-C
M38 LDR-Y
Fig. 3-14

3 - 15
[I] Toner cartridge/Waste toner box
M15
M16
M17
M18
S8
S9
S10
S11
S42
M33 S38
S39
S40
S14 S41
S16
S13
Fig. 3-15

3 - 16
[J] Automatic duplexing unit
3
S64
F11
SW7
M7
ADU
SW2
LED
SW4
S66
S67
M8
Fig. 3-16

3 - 17
[K] Cover switches/Cover sensor/TRU waste toner box
SW8
SW9
SW3 S17
SW1
S114
Fig. 3-17

3 - 18
[L] Bypass feed unit
S71
SOL8
M12
S70
S69
S72
Fig. 3-18

3 - 19
[M] Paper feeding section
S74
M43
M40
M42
M41
CLT4
CLT5
CLT6
CLT7
S80 S79
S82
S88 S87 S90
S96 S95
S98
M44 M45
S104 S103
Fig. 3-19

3 - 20
3
S73
S75
S76
S81
S77 S83
S78 S84
S89
S85 S91
S86 S92
S97
S93 S99
S94 S100
S101
S102
Fig. 3-20

3 - 21
[N] Tandem LCF
S111
M47
M46
SOL9
S106
S112 SOL11
S107
S110 S108
SOL10 S109
S113
Fig. 3-21

3 - 22
[O] PC boards
F28
（e-STUDIO5540C/
6540C/6550C Only）
HDD
RAM-S IMG
SYS LGC
RAM-L
PFC
F27
FIL
Fig. 3-22

3 - 23
[P] Power supply
HVT1
HVT2
PS
F37 F38
BRK
Fig. 3-23

3 - 24
[Q] Fans
F30
F29
3
F32
F34
F33
F31
F35
F36
F25
F24 F14
Fig. 3-24

3 - 25
[R] Damp heater
DH1
THMO1
DH2
DH3
Fig. 3-25

3 - 26
[S] Control panel
DSP
KEY1
TCP
KEY2
Fig. 3-26

3 - 27
3.3 Symbols and Functions of Various Components
The column “P-I” shows the page and item number in the parts list.
3.3.1 Motors
Symbol Name Function Remarks P-I

MR1 Original feed motor Driving the original feed roller, pickup Fig. 3-4 87-14
roller and registration roller
MR2 Read motor Transporting originals by driving the Fig. 3-4 87-7
intermediate transport roller, front read
roller, rear read roller and reverse
registration roller
MR3 Original reverse motor Driving the original reverse roller Fig. 3-4 87-28
MR4 Original exit motor Driving the original exit roller Fig. 3-4 87-9
M1 Scan motor Driving the carriages Fig. 3-5 51-9

M2 Exit motor Driving the exit roller Fig. 3-5 37-6
M3 Reverse motor Driving the reverse section Fig. 3-6 23-36
M4 Bridge unit transport entrance motor Driving the entrance transport roller of Fig. 3-6 23-36
the bridge unit
M5 Bridge unit transport exit motor Driving the bridge unit exit transport Fig. 3-6 23-36
roller of the bridge unit
M6 Fuser motor Driving the fuser Fig. 3-7 39-42
M7 ADU motor-1 Driving the automatic duplexing unit Fig. 3-16 18-2
M8 ADU motor-2 Driving the automatic duplexing unit Fig. 3-16 18-2
M10 TRU waste toner motor Flat (horizontal) transporting waste Fig. 3-13 21-13
toner in the TRU
M11 TRU waste toner transport motor Vertical transporting waste toner in the Fig. 3-13 27-55
TRU
M12 Bypass motor Feeding/transporting paper in bypass Fig. 3-18 15-77
unit
M13 Transfer belt motor Driving the transfer belt Fig. 3-12 32-23
M14 Transfer belt cam motor Driving the contact/release movement Fig. 3-12 32-18
of the transfer belt
M15 Toner motor-K Toner supply from the K toner cartridge Fig. 3-15 45-8
to the K sub-hopper
M16 Toner motor-C Toner supply from the C toner cartridge Fig. 3-15 45-9
to the C sub-hopper
M17 Toner motor-M Toner supply from the M toner cartridge Fig. 3-15 45-9
to the M sub-hopper
M18 Toner motor-Y Toner supply from the Y toner cartridge Fig. 3-15 45-9
to the Y sub-hopper
M19 Sub-hopper toner motor-K Normal rotation: Fig. 3-11 60-13
Toner supply from the K sub-hopper to
the K developer unit and mixing toner
in the K sub-hopper
Reverse rotation:
Mixing toner in the K sub-hopper
M20 Sub-hopper toner motor-C Normal rotation: Fig. 3-11 60-13
Toner supply from the C sub-hopper to
the C developer unit and mixing toner
in the C sub-hopper
Reverse rotation:
Mixing toner in the C sub-hopper

3 - 28
M21 Sub-hopper toner motor-M Normal rotation: Fig. 3-11 60-13
Toner supply from the M sub-hopper to
the M developer unit and mixing toner
in the M sub-hopper
Reverse rotation:
Mixing toner in the M sub-hopper
M22 Sub-hopper toner motor-Y Normal rotation: Fig. 3-11 60-13
Toner supply from the Y sub-hopper to
the Y developer unit and mixing toner 3
in the Y sub-hopper
Reverse rotation:
Mixing toner in the Y sub-hopper
M23 Needle electrode cleaner motor-K Driving the needle electrode cleaner-K Fig. 3-11 59-11
M24 Needle electrode cleaner motor-C Driving the needle electrode cleaner-C Fig. 3-11 59-11
M25 Needle electrode cleaner motor-M Driving the needle electrode cleaner-M Fig. 3-11 59-11
M26 Needle electrode cleaner motor-Y Driving the needle electrode cleaner-Y Fig. 3-11 59-11
M27 Drum motor-K Driving the K drum Fig. 3-9 56-3
M28 Drum motor-YMC Driving the Y, M and C drums Fig. 3-9 56-2
M29 Developer unit motor-K Driving the K developer sleeve Fig. 3-9 55-21
(magnetic roller) and toner recovery
auger
M30 Developer unit mixer motor-K Mixing the K developer material Fig. 3-9 55-20
M31 Developer unit motor-YMC Driving the Y, M and C developer Fig. 3-9 55-22
sleeve (magnetic roller) and toner
recovery auger
M32 Developer unit mixer motor-YMC Mixing the Y, M and C developer Fig. 3-9 55-21
materials
M33 Waste toner transport motor Transporting waste toner Fig. 3-15 65-37
M34 Polygonal motor Driving the polygonal mirror Fig. 3-14 48-1
M35 Mirror motor-M Adjusting the irradiation angle of the M Fig. 3-14 48-1
laser
M36 Mirror motor-C Adjusting the irradiation angle of the C Fig. 3-14 48-1
laser
M37 Mirror motor-K Adjusting the irradiation angle of the K Fig. 3-14 48-1
laser
M38 Shutter motor Driving the laser emission outlet (slit Fig. 3-14 48-1
glass) protective shutter
M39 Registration motor Driving the registration roller Fig. 3-13 10-22
M40 Transport motor-1 Driving the intermediate transport Fig. 3-19 8-3
roller-1
M41 Transport motor-2 Driving the intermediate transport Fig. 3-19 8-3
roller-2
M42 Feed motor Driving the feed roller and pickup roller Fig. 3-19 8-3
of the 1st and 2nd drawers
M43 Feed/transport motor Driving the feed roller and the transport Fig. 3-19 9-50
roller of the 3rd and 4th drawers
M44 Tray-up motor-1 Lifting up the trays in the 1st and 2nd Fig. 3-19 66-7
drawers
M45 Tray-up motor-2 Lifting up the trays in the 3rd and 4th Fig. 3-19 66-7
drawers
M46 Tandem LCF tray-up motor Lifting up the tray in the tandem LCF Fig. 3-21 12-19
M47 Tandem LCF end fence motor Driving the end fence in the tandem Fig. 3-21 12-19
LCF
M48 2nd transfer cam motor Driving the contacting/releasing Fig. 3-13 28-29
operation of the 2nd transfer roller

3 - 29
3.3.2 Fans

FR1 RADF cooling fan Cools off the RADF drive section. Fig. 3-4 89-16
F1 SLG board cooling fan Cooling down the SLG board Fig. 3-5 54-28
F2 Exposure lamp cooling fan-1 Cooling down the exposure lamp Fig. 3-5 50-25
F3 Scanner unit cooling fan-1 Cooling down the scanner unit Fig. 3-5 50-15
F5 Exit paper cooling fan (front) Cooling down the exiting/reversed Fig. 3-6 49-56
paper and scanner unit, and avoiding
exposure to water
F6 Bridge unit cooling fan (front) Cooling down the exiting/reversed Fig. 3-6 44-62
exposure to water
F7 Bridge unit cooling fan (rear) Cooling down the exiting/reversed Fig. 3-6 45-66
paper, scanner unit, bridge unit
transport motor and reverse motor, and
avoiding exposure to water
F8 IH board cooling fan-1 Cooling down the IH board Fig. 3-8 38-29
F9 IH board cooling fan-2 Cooling down the IH board Fig. 3-8 38-29
F11 Reversed paper cooling fan Cooling down the reversed paper Fig. 3-16 18-26
F14 EPU cooling fan Cooling down the developer unit (EPU) Fig. 3-24 49-27
F15 Exit paper cooling fan (rear) Cooling down the exiting/reversed Fig. 3-7 49-43
exposure to water
F17 Main charger blowing fan-K Preventing the main charger unit-K Fig. 3-11 59-2
from being stained
F18 Main charger blowing fan-C Preventing the main charger unit-C Fig. 3-11 59-2
from being stained
F19 Main charger blowing fan-M Preventing the main charger unit-M Fig. 3-11 59-2
from being stained
F20 Main charger blowing fan-Y Preventing the main charger unit-Y Fig. 3-11 59-3
from being stained
F21 Toner cartridge heat insulation fan Insulating and cooling down the toner Fig. 3-7 49-48
cartridge
F22 Laser optical unit cooling fan (Front) Cooling down the laser optical unit Fig. 3-14 48-8
F23 Laser optical unit cooling fan (Rear) Cooling down the laser optical unit, Fig. 3-14 49-21
transport motor and feed motor
F24 Ozone suctioning fan Suctioning ozone generated at Fig. 3-24 49-2
charging
F25 Scattered toner suctioning fan Suctioning toner scattering from the Fig. 3-24 49-7
developer sleeve
F26 Exposure lamp cooling fan-2 Cooling down the exposure lamp Fig. 3-5 50-25
F27 SYS board cooling fan Cooling down the SYS board Fig. 3-22 68-9
F28 HDD cooling fan Cooling down the hard disk Fig. 3-22 68-8
(e-STUDIO5540C/6540C/6550C only)
F29 Upper exhaust fan (left) Exhausting the heat inside (upper) the Fig. 3-24 49-101
F30 Upper exhaust fan (right) equipment Fig. 3-24 49-101
F31 Toner cooling exhaust fan Exhausting the heat inside the Fig. 3-24 47-29
equipment so as not to conduct it to the
toner
F32 Upper exit section cooling fan-1 Cooling the paper which exits in the Fig. 3-24 36-101
F33 Upper exit section cooling fan-2 upper exit section Fig. 3-24 36-101
F34 Lower exit section cooling fan-1 Cooling the paper which exits in the Fig. 3-24 35-45
F35 Lower exit section cooling fan-2 lower exit section Fig. 3-24 35-45
F36 Lower exit section cooling fan-3 Fig. 3-24 49-60

3 - 30
F37 Power supply unit cooling fan-1 Cooling down the power supply unit Fig. 3-23 70-26
F38 Power supply unit cooling fan-2 Fig. 3-23 70-26
3.3.3 Sensors

SR1 Original tray sensor Detects the length of the original set on Fig. 3-3 93-2 3
the original tray.
SR2 Original tray width sensor Detects the width of the original set on Fig. 3-3 93-12
the original tray.
SR3 Original empty sensor Detects the original set on the original Fig. 3-3 81-3
tray.
SR4 Original reading end sensor Detecting the trailing edge of the Fig. 3-3 85-5
original at the original scanning section
SR5 Original registration sensor Detects transport of the original at the Fig. 3-3 82-14
registration roller section.
SR6 Original width detection sensor-1 Detects the width of the original. Fig. 3-3 82-14
SR9 Original intermediate transport sensor Detects the original transported to the Fig. 3-3 85-25
pre-scanning section.
SR10 Original reading start sensor Detects the leading edge of the original Fig. 3-3 85-23
at the original scanning section.
SR11 Original exit/reverse sensor Detects the stop reference position for Fig. 3-3 86-14
an original when in reverse.
SR12 Original exit sensor Detects the exit (transit) of an original. Fig. 3-3 83-10
SR13 Original jam access cover opening/ Detects opening/closing of the Jam Fig. 3-3 81-3
closing sensor access cover.
SR14 Original reverse unit opening/closing Detecting the opening/closing status of Fig. 3-3 85-6
sensor the original reverse unit.
SR15 RADF opening/closing sensor Detecting the opening/closing status of Fig. 3-3 88-2
the RADF.
S1 Automatic original detection sensor Detecting original size Fig. 3-5 54-11
(APS-2) (only for A4 series models)
(APS-C)
(APS-1)
(APS-3)
(APS-R)
S6 Carriage home position sensor Detecting the carriage home position Fig. 3-5 54-18
S7 Platen sensor Detecting the opening/closing status of Fig. 3-5 51-23
the RADF
S8 Toner cartridge paddle rotation Detecting the paddle rotation in the K Fig. 3-15 45-11
detection sensor-K toner cartridge
S9 Toner cartridge paddle rotation Detecting the paddle rotation in the C Fig. 3-15 45-11
detection sensor-C toner cartridge
S10 Toner cartridge paddle rotation Detecting the paddle rotation in the M Fig. 3-15 45-11
detection sensor-M toner cartridge
S11 Toner cartridge paddle rotation Detecting the paddle rotation in the Y Fig. 3-15 45-11
detection sensor-Y toner cartridge
S12 Temperature/humidity sensor Detecting the ambient temperature/ Fig. 3-10 48-12
humidity of the equipment

3 - 31
S13 Waste toner amount detection sensor Detecting the amount of waste toner in Fig. 3-15 65-45
the waste toner box
S14 Waste toner box full detection sensor Detecting the full status of waste toner Fig. 3-15 65-45
in the waste toner box
S16 Waste toner detection sensor Detecting the presence of the waste Fig. 3-15 5-17
toner box and the opening/closing
status of the waste toner box cover
S17 TRU waste toner amount detection Detecting the amount of waste toner in Fig. 3-17 27-46
sensor the TRU waste toner box
S20 Image position aligning sensor (front) Detecting the front side position of a Fig. 3-13 6-5
toner image (test pattern) developed on
the transfer belt
S21 Image position aligning sensor Detecting the center position of a toner Fig. 3-13 6-5
(center) image (test pattern) developed on the
transfer belt
S22 Image position aligning sensor (rear) Detecting the rear side position of a Fig. 3-13 6-5
toner image (test pattern) developed on
the transfer belt
S23 Image quality sensor Detecting the density of a toner image Fig. 3-13 6-6
(test pattern) developed on the transfer
belt surface
S24 Shutter sensor (home position) Detecting the home position of the Fig. 3-14 48-1
laser emission outlet (slit glass)
protective shutter
S25 Shutter sensor (end position) Detecting the end position of the laser Fig. 3-14 48-1
emission outlet (slit glass) protective
shutter
S26 Auto-toner sensor-K Detecting the toner density in the K Fig. 3-10 62-20
developer unit
S27 Auto-toner sensor-C Detecting the toner density in the C Fig. 3-10 62-20
developer unit
S28 Auto-toner sensor-M Detecting the toner density in the M Fig. 3-10 62-20
developer unit
S29 Auto-toner sensor-Y Detecting the toner density in the Y Fig. 3-10 62-20
developer unit
S30 Needle electrode cleaner detection Detecting the cleaning operation for the Fig. 3-10 59-4
sensor-K needle electrode (Detecting that the
needle electrode cleaner has reached
the limit position)
sensor-C needle electrode (Detecting that the
the limit position)
sensor-M needle electrode (Detecting that the
the limit position)
sensor-Y needle electrode (Detecting that the
the limit position)
S34 Drum surface potential (V0) sensor-K Detecting the K drum surface potential Fig. 3-10 59-22
at charging
(e-STUDIO6550C/6570C only)
S38 Sub-hopper toner sensor-K Detecting the toner amount in the K Fig. 3-15 58-23
sub-hopper
S39 Sub-hopper toner sensor-C Detecting the toner amount in the C Fig. 3-15 58-23
sub-hopper
S40 Sub-hopper toner sensor-M Detecting the toner amount in the M Fig. 3-15 58-23
sub-hopper

3 - 32
S41 Sub-hopper toner sensor-Y Detecting the toner amount in the Y Fig. 3-15 58-23
sub-hopper
S42 Auger lock detection sensor Detecting the auger operation in the Fig. 3-15 61-19
waste toner transport unit
S43 Color drum phase sensor Detecting the rotation phase of Y, M Fig. 3-9 56-7
and C drums
S44 K drum phase sensor Detecting the rotation phase of K drum Fig. 3-9 56-7
S46 Transfer belt contact/release detection Detecting the contact/release status of Fig. 3-12 33-2 3
sensor the transfer belt
S47 Transfer belt paper clinging detection Detecting paper clinging underneath Fig. 3-13 28-4
sensor the transfer belt
S48 Pressure roller contact/release Detecting the contact/release status of Fig. 3-7 40-36
detection sensor the fuser unit
S49 Fuser belt rotation detection sensor Detecting the rotation of the fuser belt Fig. 3-7 40-30
S50 2nd transfer roller contact/release Detecting the contact/release status of Fig. 3-13 28-4
detection sensor the 2nd transfer roller
S51 2nd transfer side paper clinging Detecting paper clinging on the 2nd Fig. 3-13 -
detection sensor transfer roller side
S52 Registration sensor Detecting paper transport at the Fig. 3-13 10-13
registration roller section
S55 Bridge unit path entrance sensor Detecting the transporting status of Fig. 3-6 23-7
paper at the entrance of the bridge unit
S56 Bridge unit path exit sensor Detecting the transporting status of Fig. 3-6 23-7
paper inside of the bridge unit
S57 Reverse path sensor Detecting the transporting status of the Fig. 3-6 20-28
reversed paper
S58 Reverse section stationary jam Detecting jams at the reverse section Fig. 3-6 25-8
detection sensor
S59 Reverse sensor Detecting the reversed paper Fig. 3-6 26-25
S60 Reverse section paper transport Detecting the transporting status of Fig. 3-6 37-16
detection sensor paper at the reverse section
S61 Upper paper exit sensor Detecting the exiting status of paper on Fig. 3-6 36-11
the upper exit tray
S62 Upper exit tray paper full detection Detecting the full status of paper exited Fig. 3-6 36-10
sensor on the upper exit tray
S63 Lower paper exit sensor Detecting the exiting status of paper on Fig. 3-6 35-11
the side exit tray
S64 Duplexing unit opening/closing Detecting the opening/closing status of Fig. 3-16 20-28
detection sensor the automatic duplexing unit
S65 Fuser transport sensor Detecting the transporting status of Fig. 3-7 22-19
paper at the fuser unit
S66 Duplexing unit path entrance sensor Detecting the transporting status of Fig. 3-16 21-45
paper at the entrance of the automatic
duplexing unit
S67 Duplexing unit path exit sensor Detecting the transporting status of Fig. 3-16 21-45
paper inside of the automatic duplexing
unit
S69 Media sensor Detecting thick paper Fig. 3-18 22-6
S70 Bypass paper size detection sensor Detecting the width of paper on the Fig. 3-18 17-14
bypass feed unit
S71 Bypass paper sensor Detecting the presence of paper on the Fig. 3-18 15-65
bypass feed unit
S72 Bypass feed sensor Detecting transported paper fed from Fig. 3-18 16-65
the bypass feed unit
S73 1st drawer detection sensor Detecting the presence of the 1st Fig. 3-20 11-7
drawer
S74 1st drawer bottom sensor Detecting the lowering status of the tray Fig. 3-19 47-7
in the 1st drawer
3 - 33
S75 1st drawer empty sensor Detecting the presence of the paper in Fig. 3-20 11-7
the 1st drawer
S76 1st drawer tray-up sensor Detecting the lifting status of the tray in Fig. 3-20 11-7
the 1st drawer
S77 1st drawer transport sensor Detecting the paper transport at the Fig. 3-20 11-45
paper feeding system of the 1st drawer
S78 1st drawer feed sensor Detecting the paper feeding status of Fig. 3-20 11-45
the1st drawer
S79 1st drawer paper size detection Detecting the size of paper in the 1st Fig. 3-19 46-20
sensor-1 drawer
S80 1st drawer paper size detection Detecting the size of paper in the 1st Fig. 3-19 46-20
sensor-2 drawer
S81 2nd drawer detection sensor Detecting the presence of the 2nd Fig. 3-20 11-7
drawer
S82 2nd drawer bottom sensor Detecting the lowering status of the tray Fig. 3-19 47-7
in the 2nd drawer
S83 2nd drawer empty sensor Detecting the presence of the paper in Fig. 3-20 11-7
the 2nd drawer
S84 2nd drawer tray-up sensor Detecting the lifting status of the tray in Fig. 3-20 11-7
the 2nd drawer
S85 2nd drawer transport sensor Detecting the paper transport at the Fig. 3-20 11-45
paper feeding system of the 2nd
drawer
S86 2nd drawer feed sensor Detecting the paper feeding status of Fig. 3-20 11-45
the 2nd drawer
S87 2nd drawer paper size detection Detecting the size of paper in the 2nd Fig. 3-19 46-20
sensor-1 drawer
S88 2nd drawer paper size detection Detecting the size of paper in the 2nd Fig. 3-19 46-20
sensor-2 drawer
S89 3rd drawer/tandem LCF detection Detecting the presence of the 3rd Fig. 3-20 11-7
sensor drawer or the tandem LCF
S90 3rd drawer bottom sensor Detecting the lowering status of the tray Fig. 3-19 47-7
in the 3rd drawer
S91 3rd drawer/tandem LCF empty sensor Detecting the presence of the paper in Fig. 3-20 11-7
the 3rd drawer or the tandem LCF
S92 3rd drawer/tandem LCF tray-up Detecting the lifting status of the tray in Fig. 3-20 11-7
sensor the 3rd drawer or the tandem LCF
S93 3rd drawer/tandem LCF transport Detecting the paper transport at the Fig. 3-20 11-45
sensor paper feeding system of the 3rd drawer
or the tandem LCF
S94 3rd drawer/tandem LCF feed sensor Detecting the paper feeding status of Fig. 3-20 11-45
the 3rd drawer or the tandem LCF
S95 3rd drawer paper size detection Detecting the size of paper in the 3rd Fig. 3-19 46-20
sensor-1 drawer
S96 3rd drawer paper size detection Detecting the size of paper in the 3rd Fig. 3-19 46-20
sensor-2 drawer
S97 4th drawer detection sensor Detecting the presence of the 4th Fig. 3-20 11-7
drawer
S98 4th drawer bottom sensor Detecting the lowering status of the tray Fig. 3-19 47-7
in the 4th drawer
S99 4th drawer empty sensor Detecting the presence of the paper in Fig. 3-20 11-7
the 4th drawer
S100 4th drawer tray-up sensor Detecting the lifting status of the tray in Fig. 3-20 11-7
the 4th drawer
S101 4th drawer transport sensor Detecting the paper transport at the Fig. 3-20 11-45
paper feeding system of the 4th drawer
S102 4th drawer feed sensor Detecting the paper feeding status of Fig. 3-20 11-45
the 4th drawer

3 - 34
S103 4th drawer paper size detection Detecting the size of paper in the 4th Fig. 3-19 46-20
sensor-1 drawer
S104 4th drawer paper size detection Detecting the size of paper in the 4th Fig. 3-19 46-20
sensor-2 drawer
S106 Standby side tray paper amount Detecting the remaining amount of Fig. 3-21 13-15
detection sensor paper on the standby side tray in the
tandem LCF
S107 Tandem LCF bottom sensor Detecting the descending status of the Fig. 3-21 14-32 3
trays in the tandem LCF
S108 Standby side tray detection sensor Detecting the presence of the standby Fig. 3-21 46-26
side tray in the tandem LCF
S109 Standby side empty sensor Detecting the presence of the paper at Fig. 3-21 13-15
the standby side of the tandem LCF
S110 Stopper opening/closing detection Detecting the opening/closing status of Fig. 3-21 14-32
sensor (front) the front stopper in the tandem LCF
S111 Stopper opening/closing detection Detecting the opening/closing status of Fig. 3-21 14-32
sensor (rear) the rear stopper in the tandem LCF
S112 End fence home position sensor Detecting the end fence home position Fig. 3-21 13-15
in the tandem LCF
S113 End fence stop position sensor Detecting the end fence stop position in Fig. 3-21 13-15
the tandem LCF
S114 Feed cover sensor Detecting the opening/closing status of Fig. 3-17 7-4
the feed cover

3 - 35
3.3.4 Switches

SWR1 Jam access cover opening/closing Switches between cutoff and supply Fig. 3-3 81-1
switch state of the 24 V power by opening/
closing of the jam access cover.
SWR2 RADF opening/closing switch Detecting the opening/closing status of Fig. 3-3 88-9
the RADF
Switches between cutoff and supply
state of the 24 V power by opening/
closing of the RADF. (RADF open:
Shutdown)
SW1 Main power switch Turning the main power of the Fig. 3-17 44-41
equipment ON/OFF
SW2 Interlock switch Supplying or shutting down the AC Fig. 3-16 44-10
power to the switching regulator (Cover
interlock system voltage generation
circuit) by opening/closing the front
cover or duplexing unit
(Cover/unit open: Shutdown)
SW3 Toner motor interlock switch Supplying or shutting down the power Fig. 3-17 44-14
to the toner motor by opening/closing
the front cover
(Cover open: Shutdown)
SW4 Duplexing unit interlock switch Supplying or shutting down the IH Fig. 3-16 46-6
power by opening/closing the duplexing
unit
(Unit open: Shutdown)
SW5 Reverse path cover switch Switching the opening/closing of the Fig. 3-6 37-13
reverse path cover
SW7 Duplexing unit cover opening/closing Detecting the opening/closing status of Fig. 3-16 18-40
detection switch the cover of the automatic duplexing
unit
SW8 Bridge unit connecting detection Detecting the connection of the bridge Fig. 3-17 44-13
switch unit
SW9 Front cover opening/closing detection Detecting the opening/closing of the Fig. 3-17 44-13
switch front cover
3.3.5 Electromagnetic spring clutches

CLT1 Pressure roller contact/release clutch Driving the contacting/releasing Fig. 3-7 39-7
operation of the pressure roller
CLT4 3rd drawer transport clutch Driving the transport roller of the 3rd Fig. 3-19 9-42
drawer or the tandem LCF
CLT5 3rd drawer feed clutch Driving the separation roller, feed roller Fig. 3-19 9-42
and pickup roller of the 3rd drawer or
the tandem LCF
CLT6 4th drawer transport clutch Driving the transport roller of the 4th Fig. 3-19 9-42
drawer
CLT7 4th drawer feed clutch Driving the separation roller, feed roller Fig. 3-19 9-42
and pickup roller of the 4th drawer

3 - 36
3.3.6 Solenoids

SOLR1 Original pickup solenoid Drives up and down the original pickup Fig. 3-4 89-10
roller.
SOLR2 Original reverse solenoid Drives the reverse flapper. (Switches Fig. 3-4 89-13
the flapper to the reverse side when
turned to ON.)
SOLR3 Original exit solenoid Drives the exit flapper. (Switches the Fig. 3-4 89-13 3
flapper to the original reverse tray side
when turned to ON.)
SOL1 Transport path switching solenoid-1 Driving the switching operation of the Fig. 3-6 24-28
bridge unit transport paths
SOL2 Transport path switching solenoid-2 Driving the switching operation of the Fig. 3-6 24-28
bridge unit transport paths
SOL3 Image quality shutter solenoid Driving the sensor shutter of the image Fig. 3-13 6-11
position aligning sensor (front / center /
rear) and image quality sensor
SOL4 V0 sensor shutter solenoid-K Driving the opening/closing operation Fig. 3-11 59-33
of the shutter of the drum surface
potential (V0) sensor-K
SOL8 Bypass pickup solenoid Driving the lifting movement of the Fig. 3-18 15-5
bypass pickup roller
SOL9 Tandem LCF solenoid Driving the lifting movement of the Fig. 3-21 11-62
tandem LCF pickup roller
SOL10 Stopper opening/closing solenoid Driving the opening/closing operation Fig. 3-21 14-28
(front) of the front stopper in the tandem LCF
SOL11 Stopper opening/closing solenoid Driving the opening/closing operation Fig. 3-21 14-28
(rear) of the rear stopper in the tandem LCF

3 - 37
3.3.7 PC boards

RADF RADF control PC board Controls the RADF. Fig. 3-4 88-23
CCD CCD driving PC board (CCD board) Scanning originals with CCD Fig. 3-5 54-15
SLG Scanning section control PC board Controlling the scanning section Fig. 3-5 54-9
(SLG board)
INV Lamp inverter board Controlling the exposure lamp Fig. 3-5 52-4
DSP Display PC board (DSP board) Controlling the whole control panel Fig. 3-26 3-32
KEY1 Key PC board-1 (KEY-1 board) Controlling the key switches and LEDs Fig. 3-26 3-31
KEY2 Key PC board-2 (KEY-2 board) Controlling the key switches and LEDs Fig. 3-26 3-30
IMG Image processing PC board Controlling the image processing Fig. 3-22 68-13
(IMG board)
SYS System control PC board (SYS board) Controlling the whole system and Fig. 3-22 68-29
image processing
LGC Logic PC board (LGC board) Controlling the print engine section Fig. 3-22 69-18
SNS H-sync detection PC board Detecting the laser beam position Fig. 3-14 48-1
(SNS board)
LDR-Y Laser driving PC board-Y Driving the Y laser diode Fig. 3-14 48-1
(LDR-Y board)
LDR-M Laser driving PC board-M Driving the M laser diode Fig. 3-14 48-1
(LDR-M board)
LDR-C Laser driving PC board-C Driving the C laser diode Fig. 3-14 48-1
(LDR-C board)
LDR-K Laser driving PC board-K Driving the K laser diode Fig. 3-14 48-1
(LDR-K board)
EPU EPU PC board (EPU board) Storing information of the developer Fig. 3-11 61-24
unit (EPU)
V0S Drum surface potential sensors control Controlling the drum surface potential Fig. 3-11 61-25
PC board (V0S board) (V0) sensors
PFC Paper feeding control PC board (PFC Controlling paper feeding Fig. 3-22 69-23
board)
ADU ADU control PC board (ADU board) Controlling the automatic duplexing unit Fig. 3-16 18-35
DRV DRV PC board Controlling bypass unit, transfer belt Fig. 3-6 46-35
unit and paper exiting
IH Heater control PC board Controlling the IH coil of the fuser unit Fig. 3-8 38-34
(IH board)
FIL Filter PC board (FIL board) • Filtering out the AC power noise Fig. 3-22 70-6
• Power supplying to each damp
heater
RAM-S SRAM board <for SYS board> Storing the setting or adjustment value, Fig. 3-22 68-30
etc. used for the control by the system
control PC board
RAM-L SRAM board <for LGC board> Storing the setting or adjustment value, Fig. 3-22 69-20
etc. used for the control by the logic PC
board

3 - 38
3.3.8 Lamps, coils, and heaters

EXP Exposure lamp Exposing originals Fig. 3-5 52-9
ERS-K Discharge LED-K Eliminating residual charge on the K Fig. 3-11 64-20
drum surface
ERS-C Discharge LED-C Eliminating residual charge on the C Fig. 3-11 64-20
drum surface
ERS-M Discharge LED-M Eliminating residual charge on the M Fig. 3-11 64-20
3
drum surface
ERS-Y Discharge LED-Y Eliminating residual charge on the Y Fig. 3-11 64-20
drum surface
LED Fuser unit jam releasing LED Illuminating the exit roller section of the Fig. 3-16 44-55
fuser unit for releasing paper jams
LAMP Pressure roller heater lamp Heating of the pressure roller Fig. 3-8 42-30
• Center heater lamp
• Side heater lamp
• Sub heater lamp
(for e-STUDIO5540C/6540C/6550C
MJC, MJD)
IH-COIL IH coil Heating of the fuser belt Fig. 3-8 43-13
DH1 Scanner damp heater (Left) Preventing condensation of the mirrors Fig. 3-25 -
of the carriage
DH2 Scanner damp heater (Right) Preventing condensation of the lens Fig. 3-25 54-34
DH3 Drum damp heater Preventing condensation of the drum Fig. 3-25 5-20
3.3.9 Thermistors, thermopiles, and thermostats

THM1 Drum thermistor-K Detecting the surface temperature of Fig. 3-10 59-27
the drum for K
THM2 Drum thermistor-Y Detecting the surface temperature of Fig. 3-10 59-27
the drum for Y
THM3 Pressure roller center thermistor Detecting the surface temperature of Fig. 3-7 42-15
the center of the pressure roller
THM4 Pressure roller side thermistor Detecting the surface temperature of Fig. 3-7 42-15
the side of the pressure roller
THM5 Pressure roller edge thermistor Detecting the surface temperature of Fig. 3-7 42-15
the front edge of the pressure roller
THM6 Fuser belt edge thermistor Detecting the surface temperature of Fig. 3-7 40-23
the front edge of the fuser belt
THMP1 Fuser belt thermopile Detecting the surface temperature of Fig. 3-7 38-2
the fuser belt
THMO1 Scanner damp heater thermostat Controlling the temperature of the Fig. 3-25 -
scanner damp heater
THMO2 Pressure roller center thermostat Controlling the temperature of the Fig. 3-7 42-16
center of the pressure roller
THMO3 Pressure roller side thermostat Controlling the temperature of the side Fig. 3-7 42-17
of the pressure roller
THMO4 Fuser belt thermostat Controlling the temperature of the Fig. 3-7 43-42
Fuser belt

3 - 39
3.3.10 Transformer

HVT1 PS-HVT1 Generating high-voltage and supplying Fig. 3-23 71-1
High-voltage transformer-1 it to the following sections
• Main charger needle electrode
• Main charger grid
• Developer bias
HVT2 PS-HVT1 Generating high-voltage and supplying Fig. 3-23 71-4
High-voltage transformer-2 it to the following sections
• 1st transfer bias
• 2nd transfer bias
3.3.11 Others

TCP TCP Displaying and entering various kinds Fig. 3-26 3-23
Touch panel of information
HDD HDD Saving program data and image data Fig. 3-22 68-24
Hard disk
PS PS-ACC Generating DC voltage and supplying it Fig. 3-23 70-26
Switching regulator to each section of the equipment
BRK BRK Preventing overcurrent to the Fig. 3-23 70-7
Breaker equipment

3 - 40
3.4 Copy Process
2
8
Original exposure
Fusing
Xenon lamp Paper exit
IH coil Heater lamp
3
6 1st transfer
Data reading (scanning) 3
CCD
7
2nd transfer
Image processing
Toner
Carrier
5
Photocon-
Black development ductive drum 9
Magnetic roller bias Cleaning
(-) Discharging (LED array)

10
4
Bypass feeding
Data writing
1 Drawer feeding
Semiconductor laser
Charger (grid voltage) LCF / Tandem LCF feeding
Fig. 3-27
(1) Charging: Places a negative charge on the (6) 1st transfer: Transfers the visible image
surface of the photoconductive drum. (toner) on photoconductive drum to the
transfer belt.
 
(2) Original exposure: Converts images on the (7) 2nd transfer: Transfers the visible image
original into optical signals. (toner) on the transfer belt to paper.
 
(3) Data reading: The optical image signals are (8) Fusing: Fuses the toner image to the paper
read into CCD and converted into electrical by applying heat and pressure.
signals.
 
(4) Data writing: The electrical image signals (9) Blade cleaning: While scraping off the
are changed to light signals (by laser residual toner from the drum by the blade.
emission) which expose the surface of the
photoconductive drum.
 
(5) Development: Negatively-charged toner is (10) (–) Discharging: Eliminates the residual (–)
made to adhere to the photoconductive charge from the surface of the
drum, producing a visible image. photoconductive drum.


3 - 41
3.5 Comparison with e-STUDIO5520C/6520C/6530C
Process e-STUDIO5520C/6520C/6530C e-STUDIO5540C/6540C/6550C

1. Drum OD-FC55 (OPC drum) 
Photoconductive Sensitivity Highly sensitized drum (ø60) 
drum
2. Charging Scorotron type 
-250 to -1200 V (grid voltage)
(adjusting by image quality
control)
(feedback control with the surface (Feedback control with the surface
potential sensor) potential sensor only for K station in e-
STUDIO6550C)
3. Data writing Light source Semiconductor laser 
Light 3.25 nJ/mm2 
amount
4. Image control Image quality control by detecting 
toner adhesion amount
5. Development Magnetic One magnetic roller 
roller
Auto-toner Magnetic bridge-circuit method 
detection
Toner supply Toner cartridge replacing method 
Toner-empty Density detection method 
detection
Cartridge- Sub-hopper toner remaining 
empty amount detection method
detection
Toner NAC/NAD T-FC55-K, T-FC55-Y NAC/NAD T-FC65-K, T-FC65-Y
T-FC55-M, T-FC55-C T-FC65-M, T-FC65-C
MJC/MJD T-FC55-EK, T-FC55-EY MJC/MJD T-FC65-EK, T-FC65-EY
T-FC55-EM, T-FC55-EC T-FC65-EM, T-FC65-EC
CND T-FC55-CK, T-FC55-CY CND T-FC65-CK, T-FC65-CY
T-FC55-CM, T-FC55-CC T-FC65-CM, T-FC65-CC
Others T-FC55-DK, T-FC55-DY Others T-FC65-DK, T-FC65-DY
T-FC55-DM, T-FC55-DC T-FC65-DM, T-FC65-DC
(K: Black, Y: Yellow, M: Magenta, C: (K: Black, Y: Yellow, M: Magenta, C:
Cyan) Cyan)
Developer D-FC55-K (black) 
material D-FC55-Y (yellow)
D-FC55-M (magenta)
D-FC55-C (cyan)
Developer DC -100 to -900V (adjusting by 
bias image quality control)
AC 1000 V / 8 to 13kHz
6. Transfer 1st transfer Transfer belt method 
2nd transfer: Transfer roller method 
7. Separation Self-separation by transfer belt and 
2nd transfer roller
8. Method Blade cleaning 
Photoconductive Recovered Non-reusable 
drum cleaning toner
9. Transfer belt cleaning Blade cleaning 
10.Discharge LED array (red) 

3 - 42
11.Fusing Method External heating STF fusing system External IH heating fusing and heat
pipe roller soaking systems
Fuser roller Satellite roller: Heat pipe roller:
side Aluminum roller (ø17) Roller in which a heat pipe is
embedded (ø17.4)
Fuser roller: 
Sponge roller (ø48.5)
Fuser belt:  3
PFA tube belt (ø60)
IH coil: 2 coils IH coil: 1 coil
• 200 to 1240W (for MJC/ • 200 to 1240W (for MJC/MJD)
MJD) • 200 to 1100W (for NAC/NAD,
• 200 to 1100W (for NAC/ ASU, ASD, ARD, AUC/AUD,
NAD, ASU, ASD, ARD, CND)
AUC/AUD, CND)
Pressure Pressure roller: 
roller side Silicon rubber roller,
(Surface-PFA tube)(ø50)
Heater lamp:
• 300 W x 2 (for NAC/NAD)
• 300 W x 2 + 800 W x 1 (for
MJC/MJD)
• 300 W x 2 (for ASU, ASD,
ARD, AUC/AUD, CND)
Cleaning None 
Heater ON/OFF control and power control 
temperature by thermopile/thermistor
Heater IH coil + Heater lamp 

3 - 43
3.6 Comparison with e-STUDIO5540C/6540C/6550C

1. Drum OD-FC55 (OPC drum) 
Photoconductive Sensitivity Highly sensitized drum (ø60) 
drum
2. Charging Scorotron type 
-250 to -1200 V (grid voltage)
(adjusting by image quality control) (adjusting by image quality control)
(Feedback control with the surface (Feedback control with the surface
potential sensor only for K station in e- potential sensor only for K station in
STUDIO6550C) e-STUDIO6570C)
3. Data writing Light source Semiconductor laser 
Light 3.25 nJ/mm2 
amount
4. Image control Image quality control by detecting toner 
adhesion amount
5. Development Magnetic One magnetic roller 
roller
Auto-toner Magnetic bridge-circuit method 
detection
Toner supply Toner cartridge replacing method 
Toner-empty Density detection method 
detection
Cartridge- Sub-hopper toner remaining amount 
empty detection method
detection
Toner NAC/NAD T-FC65-K, T-FC65-Y 
T-FC65-M, T-FC65-C
MJC/MJD T-FC65-EK, T-FC65-EY
T-FC65-EM, T-FC65-EC
CND T-FC65-CK, T-FC65-CY
T-FC65-CM, T-FC65-CC
Others T-FC65-DK, T-FC65-DY
T-FC65-DM, T-FC65-DC
(K: Black, Y: Yellow, M: Magenta, C:
Cyan)
Developer D-FC55-K (black) 
material D-FC55-Y (yellow)
D-FC55-M (magenta)
D-FC55-C (cyan)
Developer DC -100 to -900V (adjusting by image 
bias quality control)
AC 1000 V / 8 to 13kHz
6. Transfer 1st transfer Transfer belt method 
2nd transfer: Transfer roller method 
7. Separation Self-separation by transfer belt and 2nd 
transfer roller
8. Method Blade cleaning 
Photoconductive Recovered Non-reusable 
drum cleaning toner
9. Transfer belt cleaning Blade cleaning 
10.Discharge LED array (red) 

3 - 44
11.Fusing Method External IH heating fusing and heat 
pipe roller soaking systems
Fuser roller Heat pipe roller: 
side Roller in which a heat pipe is
embedded (ø17.4)
Fuser roller: 
Sponge roller (ø48.5)
Fuser belt:  3
PFA tube belt (ø60)
IH coil: 1 coil 
• 200 to 1240W (for MJC/MJD)
• 200 to 1100W (for NAC/NAD,
ASU, ASD, ARD, AUC/AUD,
CND)
Pressure Pressure roller: Pressure roller:
roller side Silicon rubber roller, Silicon rubber roller,
(Surface-PFA tube)(ø50) (Surface-PFA tube)(ø50)
Heater lamp: Heater lamp:
• 300 W x 2 (for NAC/NAD) • 300 W x 2
• 300 W x 2 + 800 W x 1 (for
MJC/MJD)
• 300 W x 2 (for ASU, ASD, ARD,
AUC/AUD, CND)
Cleaning None 
Heater ON/OFF control and power control by 
temperature thermopile/thermistor
Heater IH coil + Heater lamp 

3 - 45
3.7 General Operation
3.7.1 Overview of Operation

Operation of equipment Operation during initializing, pre-running and ready
Drawer feed copying by the [START] button
Copying operation Bypass feed copying
Interrupt copying

3 - 46
3.7.2 Description of Operation
[ 1 ] Warming-up
1. Initialization
 Power ON
 IH coils (IH-COIL) / Heater lamps (LAMP) ON
 The set number “1”, reproduction ratio “100%” and “Wait Warming Up” are displayed.
 Fan motors ON
 Initialization of laser optical system 3
- The polygonal motor (M34) rotates at high speed.
 Initialization of feeding system
- Each drawer tray goes up.
- Tandem LCF tray goes up.
 The pre-running operation is stopped after five seconds.
 Initialization of process unit system (process unit related section)
- The 2nd transfer roller moves to the releasing position.
- The transfer belt moves to the releasing position.
- The needle electrode cleaner moves to the home position.
 Drum phasing
- The drum motor (M27, M28) is turned ON.
- The transfer belt motor (M13) is turned ON.
 Cleaning of transfer belt
- (Performs color registration control.)*1
- (Performs drum surface potential sensors control. (e-STUDIO6550C/6570C only))*1
- (Performs image quality control.)*1
Initialization of scanning system
- The carriage moves to the home position.
- The carriage moves to the peak detection position.
- The exposure lamp (EXP) is turned ON.
- Peak detection (the white color is detected by the shading correction plate)
- The exposure lamp (EXP) is turned OFF.
The polygonal motor (M34) rotates at low speed.
“READY (WARMING UP)” is displayed.
2. Pre-running operation
The pre-running operation is started at the corresponding starting timing or when the temperature of
the pressure roller surface becomes pre-running.
The fuser motor (M6) is turned ON.
- Fuser roller rotation.
3. When the temperature of the fuser belt and pressure roller surfaces becomes sufficient for fusing,
 The IH coil (IH-COIL) / Heater lamps (LAMP) is turned OFF.
 “READY” is displayed.
The polygonal motor (M34) rotates at high speed for 30 seconds.
*1: Image quality control and color registration control should be performed only at a change of
environment or at periodical maintenance.

3 - 47
[ 2 ] Ready (ready for copying)
 Buttons on the control panel enabled
 When no button is pressed for a certain period of time,
- The set number “1” and reproduction ratio “100%” are displayed. The equipment returns to
the normal ready state.
 The fuser unit repeats rotation and stopping
[ 3 ] Drawer feed copying (1st drawer paper feeding)

1. Press the [START] button.
“READY” changes to “COPYING”.
The exposure lamp (EXP) is turned ON
The scan motor (M1) is turned ON.  Carriages-1 and -2 move forward.
The polygonal motor (M34) rotates at high speed.
The drum motor (M27, M28), transport motor (M40, M41), transfer belt motor (M13), 2nd transfer
cam motor (M48), developer unit motor (M29, M31), developer unit mixer motor (M30, M32),
fuser motor (M6) and exit motor (M2) are turned ON.
- The drum, transfer belt, fuser unit, developer unit and exit roller are driven.
2. Drawer paper feeding

The fans are rotated at high speed and feed motor (M42) is turned ON.
- The pickup roller, feed roller, separation roller and transport roller start to rotate.
Paper reaches the 1st drawer feed sensor (S78).
- The 1st drawer feed sensor (S78) is turned ON.
Paper reaches the registration roller
- The registration sensor (S52) is turned ON and aligning is performed.
The feed motor (M42) is turned OFF after a certain period of time.
3. After a certain period of time passed from the carriage operation

The registration motor (M39) is turned ON after a certain period of time.  Paper is transported to
the transfer area.
The copy counter operates.
4. Completion of scanning
The exposure lamp (EXP) is turned OFF.
The Scan motor (M1) is turned OFF.
The Registration motor (M39) is turned OFF (after the trailing edge of the paper passed the
registration roller).
“READY (PRINTING)” is displayed.

3 - 48
5. Printing operation
1) Color printing operation
The drum motor (M27, M28), transfer belt motor (M13) and discharge
LED-Y, -M, -C, -K (ERS) ON.
The 2nd transfer cam motor (M48) is turned ON.
- The 2nd transfer roller contacts with the transfer belt. The motor is turned OFF after this.
The 2nd transfer bias is turned ON.
The main charger bias is turned ON.
The transfer belt cam motor (M14) is turned ON. 3
- The 1st transfer rollers (Y, M and C) contact the transfer belt.
The YMCK developer bias (DC), developer unit motor (M29, M31) and developer unit mixer
motor (M30, M32) are turned ON.
The YMC and K developer bias (AC) are turned ON.
Laser emission (yellow image)
The 1st transfer bias (Y) is turned ON.
- 1st transfer of yellow image (The yellow image is transferred to the transfer belt.)
The 1st transfer bias (Y) is turned OFF.
Laser emission (magenta image)
The 1st transfer bias (M) is turned ON.
- 1st transfer of magenta image (The magenta image is transferred to the transfer belt.)
The 1st transfer bias (M) is turned OFF.
Laser emission (cyan image)
The 1st transfer bias (C) is turned ON.
- 1st transfer of cyan image (The cyan image is transferred to the transfer belt.)
The 1st transfer bias (C) is turned OFF.
Laser emission (black image)
The 1st transfer bias (K) is turned ON.
- 1st transfer of black image (The black image is transferred to the transfer belt.)
The 1st transfer bias (K) is turned OFF.
The transfer belt cam motor (M14) is turned OFF.
- The 1st transfer rollers (Y, M and C) are released from the transfer belt.
2nd transfer of YMCK image (The YMCK image on the transfer belt is transferred to the paper.)
The main charger is turned OFF.
The developer unit motor (M29, M31), developer unit mixer motor (M30, M32) and developer
bias (YMC and K) are turned OFF.
 Drum phasing
The drum motor (M27, M28), transfer belt motor (M13) and discharge
LED-Y, -M, -C, -K (ERS) OFF.
- The 2nd transfer roller is released from the transfer belt. The motor is turned OFF after this.
The 2nd transfer bias is turned OFF.

3 - 49
2) Black printing operation
The drum motor (M27), transfer belt motor (M13), 2nd transfer motor (M9) and discharge LED-K
(ERS) ON.
- The 2nd transfer roller contacts with the transfer belt. The motor is turned OFF after this.
The 2nd transfer bias is turned ON.
The main charger bias is turned ON.
The K developer bias (DC), developer unit motor (M29) and developer unit mixer motor (M30)
are turned ON.
The K developer bias (AC) is turned ON.
Laser emission (black image)
The 1st transfer bias (K) is turned ON.
- 1st transfer of black image (The black image is transferred to the transfer belt.)
The 1st transfer bias (K) is turned OFF.
2nd transfer of K image (The K image on the transfer belt is transferred to the paper.)
The main charger is turned OFF.
The developer unit motor (M29), developer unit mixer motor (M30) and developer bias (K) are
turned OFF.
 Drum phasing
The Drum motor (M27), transfer belt motor (M13) and discharge LED-K
(ERS) OFF.
- The 2nd transfer roller is released from the transfer belt. The motor is turned OFF after this.
The 2nd transfer bias is turned OFF.
6. Paper exiting
The exit sensor (S61, S63) detects the trailing edge of the paper.
The toner recovery auger and discharge LED (ERS) OFF.
The drum motor (M27, M28), developer unit mixer motor (M30, M32), transfer belt motor (M13),
2nd transfer motor (M9), transport motor (M40, 41), developer unit motor (M29, M31), fuser
motor (M6) and exit motor (M2) are turned OFF.
The polygonal motor (M4) rotates at low speed.
The drum, fuser unit and developer unit are stopped.
- The fans return to rotate at the normal rotation speed.
“READY” is displayed and the equipment enters into the ready mode.

3 - 50
[ 4 ] Bypass feed copying
1. Place paper on the bypass tray.
The bypass paper sensor (S71) is turned ON.
- “Ready for bypass feeding” is displayed.
The carriages move to their home position.
2. Press the [START] button.

“Ready for bypass feeding” changes to “COPYING”.
Exposure lamp (EXP) ON 3
Scan motor (M1) ONCarriages-1 and -2 move forward.
The drum motor (M27, M28), transfer belt motor (M13), 2nd transfer motor (M9), transport motor
(M40, 41), developer unit motor (M29, M31), developer unit mixer motor (M30, M32), fuser motor
(M6) and exit motor (M2) are turned ON.
- The drum, transfer belt, fuser unit, developer unit and exit roller are driven.
3. Bypass feeding
The fans rotate at high speed.
The bypass motor (M12) is turned ON.
- The bypass pickup roller is lowered.
The bypass pickup solenoid (SOL8) is turned ON.
- The bypass pickup roller, feed roller and separation roller start to rotate.
Aligning operation
Paper reaches the registration roller.
After a certain period of time, the bypass motor (M12) is turned OFF.
4. Hereafter, operations (3) through (6) of “[ 3 ]Drawer feed copying (1st drawer paper feeding)” are
repeated.
[ 5 ] Interruption copying
1. Press the [INTERRUPT] button
LED “INTERRUPT” is turned ON.
Copying operation in progress is temporarily stopped, and the carriages-1 and -2 return to their
appropriate positions.
“Job interrupted job 1 saved” is displayed.
Automatic density and reproduction ratio 100% are set. The set number remains the same.
2. Select the desired copy condition
3. After interruption copying is finished:

“Press interrupt to resume job 1” is displayed.
LED “INTERRUPT” is turned OFF by pressing the [INTERRUPT] button, and the equipment
returns to the status before the interruption.
“Ready to resume job 1” is displayed.
4. Press the [START] button

The copying operation before the interruption is resumed.

3 - 51
3.7.3 Detection of Abnormality
When something abnormal has occurred in the equipment, symbols corresponding to the type of
abnormality are displayed.
[ 1 ] Types of abnormality
1. Abnormalities cleared without turning OFF the door switch
(A) Add paper
(B) Paper misfeed in bypass
(C) No toner in the cartridge
2. Abnormalities not cleared without turning OFF the door switch

(D) Misfeed in equipment
(E) Waste toner box replacement
3. Abnormality not cleared without turning OFF the main power switch
(F) Call for service
[ 2 ] Description of abnormality
[A] Add paper
• [In case of the equipment drawer or PFP drawer] (When no drawer is installed)
Drawer not detected

Drawer is not installed:
Drawer is installed but there is no paper in it:

No paper

A signal sent to the control circuit

Drawer area of the control panel blinks
(When the drawer is selected)

[START] button is disabled.
[In case of the equipment, tandem LCF] (When a drawer is installed)
Based on the combination of the tray-up motor (M44, M45) movement and the status of the tray-up
sensor and empty sensor, The CPU detects the presence of paper.

3 - 52
• When the power is turned ON or tandem LCF drawer is inserted (When the power is turned ON or
The equipment drawers are inserted).
LCF performs initialization.

Detects the presence of paper
Tray-up motor ON - The tray goes up

3
At this time, the tray-up sensor and LCF empty sensor are OFF.
 When the tray-up sensor is not turned ON within a fixed period of time, it means
that the tray is in an abnormal condition
“Add paper” is displayed regardless of the presence/absence of paper.
 Cleared by turning the power ON/OFF
 The tray-up sensor is turned ON within a fixed period of time

- The tray-up motor stops.
At this time, if the empty sensor is ON: It is judged that there is paper.
OFF: It is judged that there is no paper.

The drawer area of the control
panel blinks.
• When the paper in the drawer runs short during copying,

 The tray-up sensor is turned OFF.
 The tray-up motor is turned ON. - The tray goes up.
 The tray-up sensor is turned ON.
 The tray-up motor is stopped.
• The empty sensor is turned OFF during copying in spite of the tray-up sensor being ON

It is judged that there is no paper.

The drawer area of the control panel blinks.

The copying operation is stopped.

3 - 53
[B] Paper misfeed in bypass
• [In case of the equipment drawer or PFP drawer] (When no drawer is installed)
• During bypass feeding
The bypass motor (M12) is turned ON

The registration sensor (S52) is turned ON
* The registration sensor (S52) is not turned ON within a fixed period of time (E120).

Bypass misfeeding

The bypass misfeed symbol is displayed.

The copying operation is disabled.

Solution: The bypass sensor (S71) is turned OFF when you remove the paper from the bypass
tray.
[C] No toner in the cartridge
• Toner density becomes low

Auto-toner sensor (S26, S27, S28, S29) detects the absence of toner

Fixed time toner supplying: Sub-hopper toner motor (M19, M20, M21, M22) ON

Not reaching the specified toner density: Auto toner sensor (S26, S27, S28, S29)

Control circuitToner cartridge replacement display:
Color copying is not accepted if the Y/M/C toner cartridge replacement display
appears.(Black copying is accepted.)
Copying is not accepted if the toner K cartridge replacement display appears.
Solution: Replace the toner cartridge with new one.
Toner is supplied  copying operation enabled
• Sub-hopper toner remaining amount decreased

Sub-hopper toner remaining amount decreasing detection: Sub-hopper toner sensor (S38, S39,
S40, S41)

Toner supplying for a specified time: Toner motor (M15, M16, M17, M18) and sub-hopper toner
motor (M19, M20, M21, M22) ON

Sub-hopper toner sensor (S38, S39, S40, S41) does not detect “full”.

Control circuitToner cartridge empty display:
The auto toner sensor detects that the density is not reached and color/black
copies can be made until the toner cartridge empty status is determined
Solution: Replace the toner cartridge with new one.

3 - 54
[D] Misfeed in equipment
• The exit sensor (S61, S63) detects jamming of the leading edge of the paper.

The registration motor (M39) is turned ON
ON
 Regulation time Registration motor
Exit sensor (S61, S63) turned ON ON
If the exit sensor (S61, S63) is not turned ON Exit sensor 3
after a regulation time,
 Timer
Paper jam (E010) The copying operation is 0 Regulation time
stopped.
Paper jam (E010)
Fig. 3-28
• The exit sensor (S61, S63) detects jamming of the trailing edge of the paper.
The registration motor (M39) is turned OFF Registration motor
OFF
 Regulation time.
The exit sensor (S61, S63) turned OFF Exit sensor
If the exit sensor (S61, S63) is not turned OFF ON
a regulation time,

Timer
Paper jam (E020) The copying operation is Regulation time
stopped.
Paper jam (E020)

Fig. 3-29
• The 2nd transfer side paper clinging detection sensor (S51) detects jamming of the paper.
The registration motor (M39) is turned ON
The transfer belt paper clinging detection sensor (S47) is turned ON

If the 2nd transfer side paper clinging detection sensor (S51) is not turned ON in a fixed period of
time,

Paper jam (E011) The copying operation is stopped.
• Immediately after the power is turned ON


Any of the sensors on the paper transport path detects paper (ON).

Paper jam (E030)

3 - 55
• The registration sensor (S52) detects jamming of the leading edge of the paper:
The registration sensor (S52) is not turned ON within a fixed period of time after the leading edge
of the paper passed the transport roller.

Paper jam (E120, E200, E210, E300, E330 and E3C0)
• During paper feeding from the ADU:
The registration sensor (S52) is not turned ON within a fixed period of time after the ADU motor
(M7, 8) is turned ON.

Paper jam (E110)
• During paper transporting from the ADU:

The duplexing unit path sensor (S66, S67) do not detect the paper at the fixed timing.

Paper jam (E510 and E520)
• During paper feeding from the equipment or the PFP:

The registration sensor (S52) is not turned ON within a fixed period of time after the feed clutch is
turned ON.

Paper jam (E220, E310, E320, E340 to E360, E3D0 and E3E0: The error code differs depending
on the paper source.)
[E] Waste toner box replacement
• The waste toner box is full of used toner


Waste toner box full detection sensor (S14) ON

“Dispose of used toner” is displayed
• The waste toner box full detection sensor (S14) is turned ON during printing

Printing is stopped after the paper being printed has exited
Solution: Replace the waste toner box with a new one and close the waste toner box cover.
[F] Call for service

Check the error code displayed on the control panel when “Call for service” appears, and deal with
the abnormality referring to the error code table.
 P. 8-4"8.2 Error Code List"

3 - 56
3.8 Control Panel
3.8.1 General Description

The control panel consists of button switches and touch-panel switches to operate the equipment and
select various modes, and LEDs and an LCD to display the state of the equipment or the messages.
When the operator’s attention is required, graphic symbols light or blink with messages explaining the
condition of the equipment in the LCD panel. When paper jams and “Call for service” occur, error codes
are also displayed to notify users of the problem. 3
A color LCD is used in this equipment so that visibility and operability are improved.
This equipment has an LCD larger than those of our existing models and an arm to attach the control
panel. This arm enabled the height adjustment and the angular adjustment in both vertical and
horizontal directions of the control panel so visibility and operability of the control panel has been
greatly improved.
And the [ON/OFF] button is placed on the control panel of this equipment. Use this button instead of the
main power switch to turn ON/OFF the power.
Press the [ON/OFF] button for 1 second or more to turn ON/OFF the power of the equipment.
Also, the [ON/OFF] button can be used in the following manner for example: press the [ON/OFF] button
while holding down the [0] and [5] buttons simultaneously to activate the Adjustment Mode (05).
However, if the equipment is in the super sleep mode, use the main power switch.
Control Panel e-STUDIO5540C/6540C/6550C
Fig. 3-30

3 - 57
Control Panel e-STUDIO5560C/6560C/6570C
Fig. 3-31

3 - 58
[ 1 ] Dot matrix LCD circuit

1. Structure
800 x R,G,B x 600 dots
Fig. 3-32

3 - 59
3.9 Scanner

In the scanning section of this equipment, the surface of an original is irradiated with a direct light and
the reflected light is led through mirrors, a lens and a slit to CCD where optical-to-electrical conversion
is performed, converting the optical image data into an electrical (analog) signal. This analog signal is
changed to a digital signal, which then undertakes various corrective processes necessary for image
formation. After that, arithmetic operation is performed on the digital signal, which is then transmitted to
the data writing section.
The color high-speed-drive CCD sensor is used in the equipment to make high-speed-drive and high-
resolution for scanning originals possible.
[1] [2] [3] [4] [5] [6] [7]
[8] [8] [8] [9] [10] [11]
Fig. 3-33
[1] RADF original glass

[2] Carriage-2
[3] Exposure lamp
[4] Reflector
[5] Carriage-1
[6] Original glass
[7] Drive pulley
[8] Automatic original detection sensor
[9] Lens
[10] CCD board
[11] SLG board

3 - 60
3.9.2 Construction
Scanner
Original glass Original glass
RADF original glass
Carriage-1 Exposure lamp (EXP) Xenon lamp (35W)
Inverter board (INV)
Reflector 3
Mirror-1
Carriage-2 Mirror-2
Mirror-3
Lens unit
CCD driving PC
board (CCD)
Automatic original
detection sensor
(S1-5)
Driving section Scan motor (M1) • 2-phase stepping motor
• Wire drive
• Driving the carriage-1 and carriage-2
Other Scanning section control PC board (SLG)
Carriage home position sensor (S6)
Platen sensor (S7)
Rubber damper
SLG board cooling fan (F1)
Exposure lamp cooling fan-1 (F2)
Scanner unit cooling fan-1 (F3)
Exposure lamp cooling fan-2 (F26)

3 - 61
3.9.3 Functions
The following shows the construction and purpose of the scanning system:
1. CCD driving PC board (CCD)

Processes such as signal amplification, signal integration and A/D conversion are applied on the
electrical signal which was converted by CCD.
Lens unit CCD driving PC board
Fig. 3-34
2. Scanning section control PC board (SLG)

This is a board to perform the image correction, such as the shading correction and 3-line
correction, and control the scan motor (M1) and exposure lamp (EXP).
3. Automatic original detection sensor (S1-5)

The size of an original placed on the glass is instantly detected using the automatic original
detection sensors (S1-5) fixed on the base frame without moving the carriage-1.

3 - 62
[ 1 ] Scanning operation
Wire pulley
Scan motor Carriage-1
Motor speed-reduction pulley Carriage-2

Motor pulley Idler pulley
Fig. 3-35
• Scanning of an original placed on the original glass

This motor drives the carriages-1 and -2 through the timing belt and carriage wire. First, the scan
motor drives the carriages-1 and -2 to their respective home positions. The home positions are
detected when the carriage-1 passes the home position sensor (S6). When the [START] button is
pressed, the both carriages start to move and scan the original on the glass.
• Scanning of an original placed on the RADF

The carriage-1 stays at the shading position during shading correction, and at the scanning
position during scanning operation.
• Carriage speed
The carriage speed of the original placed on the original glass in the color mode is the same as
that in the black mode.

3 - 63
3.9.5 Principle of original size detection
Reflection type photosensors are placed on the base frame of the scanner unit as shown in the figure
below. Each sensor consists of an infrared Light Emitting Diode (LED) on the light emitting side, and a
phototransistor on the light receiving side.
When there is an original on the original glass, light beams from the LEDs are reflected by the original
and led to the phototransistors. This means that the presence of the original is detected by the
presence of reflection (when scanning black image).
1. Sensor detection points
[A4 Series]
A5 B5 A4
APS-R
APS-3
A5–R
B5–R
APS-C A4–R
APS-2 B4
APS-1
A3
Fig. 3-36
[LT Series]
ST LT
APS-R
APS-3
ST–R
APS-C
LT–R LG
APS-2
LD
Fig. 3-37

3 - 64
3.10 Laser Optical Unit

The laser optical unit radiates the laser beam onto the photoconductive drum responding to the digital
image signals transmitted from the scanner, USB, network, etc. to create the latent image. The image
signal is converted into the light emission signal of the laser diode on the laser driving PC board (LDR),
then radiated on the drum through the optical elements such as polygonal mirror (polygonal motor) and
lens.The unit must not be disassembled in the field as they are very sensitive to dust and finely 3
adjusted at the factory.
[1]
[10]
[2] [9]
[8]
[3]
[7]
[6]
[4]
[5]
Fig. 3-38
[1] Shutter
[2] Shutter sensor (end position)
[3] Shutter sensor (home position)
[4] Shutter motor
[5] Laser optical unit
[6] Slit glass-Y
[7] Slit glass-M
[8] Slit glass-C
[9] Slit glass-K
[10] Polygonal motor

3 - 65
3.10.2 Laser precautions
- Laser precautions
A laser diode is used for this equipment and radiates an invisible laser beam.
Since it is not visible, be extremely careful when handling the laser optical unit components,
performing operations or adjusting the laser beam. Also never perform the procedure with other
than the specified manuals because you could be exposed to the laser radiation.
The laser optical unit is completely sealed with a protective cover. As long as only the operations
of specified manuals are performed, the laser beam is not leaked and you are in no danger of
being exposed to laser radiation.
The following cautionary label for the laser is attached to the frame which you can see when
opening the front lower cover.
Fig. 3-39
Cautions:
- Avoid expose to laser beam during service. This equipment uses a laser diode. Be sure not to
expose your eyes to the laser beam. Do not insert reflecting parts or tools such as a screwdriver
on the laser beam path. Remove all reflecting metals such as watches, rings, etc. before starting
service.
- When servicing the equipment with the power turned ON, be sure not to touch live sections and
rotating/operating sections. Avoid exposing your eyes to laser beam.
- During servicing, be sure to check the rating plate and cautionary labels such as “Unplug the
power cable during service”, “CAUTION. HOT”, “CAUTION. HIGH VOLTAGE”, “CAUTION.
LASER BEAM”, etc. to see if there is any dirt on their surface and if they are properly stuck to the
equipment.

3 - 66
3.10.3 Slit glass cleaning mechanism
The laser optical unit has a protective shutter on its upper section. This shutter is opened or closed with
the drive from the shutter motor (M38). Two shutter sensors (for home position, S24 and for end
position, S25) detect the phase of the shutter when it is opened or closed. When the shutter is closed,
the shutter sensor (home position, S24) is ON.
A cleaning brush installed inside of the shutter cleans the slit glass when the shutter is opened or
closed. The shutter performs cleaning by opening or closing itself every time the power is turned ON,
printing starts, printing ends or image quality control is performed.
3
Brush
Shutter sensor (end position)
Shutter sensor (home position) Slit glass
Shutter motor Shutter

Link
Fig. 3-40

3 - 67
3.11 Paper Feeding System
3.11.1 General Descriptions

This chapter explains how the system works to pick up paper from the drawer or bypass tray and
transport it to the 2nd transfer position.
The paper feeding system mainly consists of the pickup roller, feed roller, separation roller, transport
roller, registration roller, bypass paper sensor, drawer empty sensor, bypass feed sensor, drawer feed
sensor, registration sensor and drive system for these components. The feed/transport motor,
Transport motor-1,Transport motor-2, Feed motor and registration motor drives the above rollers.
12
8
10
1
14
3
2
9
13
15
11
24
23 22
21
7
17
19, 20
23 22 18
21
23 22 21 5 4
6
16
23 22
21
Fig. 3-41
No. Name No. Name

1 Bypass feed roller 13 Bypass paper size detection sensor
2 Bypass separation roller 14 Bypass paper sensor
3 Bypass pickup roller 15 Bypass feed sensor
4 1st / 2nd / 3rd / 4th drawer feed roller 16 1st / 2nd / 3rd / 4th drawer detection sensor
5 1st / 2nd / 3rd / 4th drawer separation roller 17 1st / 2nd / 3rd / 4th drawer transport sensor
6 1st / 2nd / 3rd / 4th drawer pickup roller 18 1st / 2nd / 3rd / 4th drawer feed sensor
7 1st / 2nd / 3rd / 4th drawer transport roller 19 1st / 2nd / 3rd / 4th drawer bottom sensor
8 Registration roller (rubber roller) 20 1st / 2nd / 3rd / 4th drawer empty sensor
9 Registration roller (metal roller) 21 1st / 2nd / 3rd / 4th drawer tray-up sensor
10 Registration sensor 22 1st / 2nd / 3rd / 4th drawer paper size
detection sensor-1
11 Media sensor 23 1st / 2nd / 3rd / 4th drawer paper size
detection sensor-2
12 Transfer belt paper clinging detection sensor 24 Feed cover sensor

3 - 68
<Tandem LCF model>
The composition of the 1st and the 2nd drawers of the Tandem LCF model is the same as that of the 4-
drawer model.
The 3rd and the 4th drawers are not installed but instead the Tandem LCF is installed.
3
T15 T19 T10 T4
T11 T13 T16 T20 T6 T1 T8
T7 T9
T3
T2 T5
T17 T14 T22 T18 T21 T12

Fig. 3-42
No. Name No. Name

T1 Tandem LCF feed roller T12 Tandem LCF bottom sensor
T2 Tandem LCF separation roller T13 Standby side tray detection sensor
T3 Tandem LCF pickup roller T14 Standby side empty sensor
T4 Tandem LCF transport roller T15 Stopper opening/closing detection sensor
(front)
T5 Tandem LCF detection sensor T16 Stopper opening/closing detection sensor
(rear)
T6 Tandem LCF empty sensor T17 End fence home position sensor
T7 Tandem LCF tray-up sensor T18 End fence stop position sensor
T8 Tandem LCF transport sensor T19 Stopper opening/closing solenoid (front)
T9 Tandem LCF feed sensor T20 Stopper opening/closing solenoid (rear)
T10 Tandem LCF solenoid T21 Tandem LCF tray-up motor
T11 Standby side tray paper amount detection T22 Tandem LCF end fence motor
sensor

3 - 69
3.11.2 Composition
Feeding system
1st / 2nd / 3rd / 4th drawer feeding 1st / 2nd / 3rd / 4th drawer pickup roller PM parts
unit 1st / 2nd / 3rd / 4th drawer feed roller PM parts
1st / 2nd / 3rd / 4th drawer separation roller PM parts
1st / 2nd / 3rd / 4th drawer transfer roller PM parts
1st / 2nd / 3rd / 4th drawer feed sensor S78/S86/S94/S102
1st / 2nd / 3rd / 4th drawer transport sensor S77/S85/S93/S101
1st / 2nd / 3rd / 4th drawer tray-up sensor S76/S84/S92/S100
1st / 2nd / 3rd / 4th drawer empty sensor S75/S83/S91/S99
1st / 2nd / 3rd / 4th drawer detection sensor S73/S81/S89/S97
Bypass feeding unit Bypass pickup roller PM parts
Bypass feed roller PM parts
Bypass separation roller PM parts
Bypass paper roller S71
Bypass feed sensor S72
Bypass transport sensor SOL8
Bypass pickup solenoid S70
Bypass motor M12
Drive section, other 3rd / 4th drawer transport clutch CLT4/CLT6
3rd / 4th drawer feed clutch CLT5/CLT7
Transport motor-1/Transport motor-2 M40/M41
Feed motor M42
Feed/transport motor M43
Registration motor M39
Registration roller
Registration sensor S52
Transfer belt paper clinging detection sensor S47
Tray-up motor-1/Tray-up motor-2 M44/M45
Tandem LCF Tandem LCF pickup roller PM parts
Tandem LCF feed roller PM parts
Tandem LCF separation roller PM parts
Tandem LCF transport roller
Tandem LCF feed sensor S93
Tandem LCF transport sensor S94
Tandem LCF pickup solenoid SOL9
Tandem LCF end fence motor M47
Tandem LCF tray-up motor M46

3 - 70
3.11.3 Functions
1. Pickup roller (Drawers and bypass feed)

This roller moves up and down and draws out the paper from the bypass tray or drawer and
transport it to the feed roller.
2. Feed roller (Drawers and bypass feed)

This roller is placed against the separation roller. It transports the paper from the pickup roller to the
transport roller. 3
3. Separation roller (Drawers and bypass feed)

This roller is placed against the feed roller. When two sheets of paper or more are transported from
the pickup roller, the load of the torque limiter of the separation roller is heavier than the frictional
force between the sheets. As the result, the separation roller is stopped and the lower paper is not
advanced any further. When only one sheet is transported from the pickup roller, the separation
roller rotates following the feed roller.
4. Transport roller (Drawers and bypass feed)

This roller transports the paper sent from the feed roller to the registration roller.
5. Registration roller
Paper transported from the transport roller is pushed against the registration roller which aligns the
leading edge of the paper.
Then, the registration rollers rotate to transport the paper to the transfer unit.
6. Bypass paper sensor (S71)

This sensor detects if paper is set in the bypass tray. If it is, bypass feeding always comes before
drawer feeding.
7. Media sensor (S69)

This equipment has a media sensor to measure the thickness of copy paper.
The media sensor detects the thickness of paper that is fed only from feeding devices other than the
bypass tray. The sensor has 2 functions as follows:
(1) The sensor classifies plain paper (16.8 to 27.6 lb.) into plain paper 1 (relatively thin plain paper)
and plain paper 2 (relatively thick plain paper) and controls fusing temperature accordingly.
(2) The sensor judges if a users media type setting is correct according to the thickness
measurement result by itself. When the sensor judges that the setting is not correct, printing
automatically stops. (Error code: E071-E076 (Media type mis-setting jam))
Even though media types are classified with its paper weight in general, the thickness of paper is not
always proportional to the paper weight. Therefore the sensor makes the equipment stop printing
only when a users media type setting is obviously incorrect.
Whether enabling or disabling the function (2) above can be switched in the code 08-4598.
In case the media sensor fails, no error code is displayed. In this case, as for the function (1) above,
paper set in the code 08-4599 is automatically selected, and the function (2) above is automatically
disabled. Therefore the malfunction of the media sensor does not affect the equipment operation
and thus printing is not disturbed.
The media sensor malfunction is detected with the output value of the sensor. If an abnormal value
is output, the sensor is judged as in a faulty condition. This status is recorded in an error history.
(Error code: CFA0 or CFA1 (Media sensor detection abnormality))
Even if the error CFA0 or CFA1 occurred, the media sensor outputs values again after the
equipment was recovered from the sleep mode or its power was turned OFF and then back ON. If
the output value is normal, the sensor then returns to its normal detection status.
Do not bring a magnet or other magnetized materials closer to the media sensor because it
measures minute displacement amounts with magnetoresistance change.

3 - 71
8. Empty sensor (S75/S83/S91/S99)
This is a transmissive-type sensor and detects the availability of paper in the drawer by using an
actuator. When there is no paper in the drawer, the actuator blocks the light path of the sensor, and
the sensor determines that there is no paper.
9. Feed sensor (S78/S86/S94/S102)

This sensor detects if the leading edge or trailing edge of the paper has passed the feed roller. It
also detects jamming such as misfeeding.
10.Transport sensor (S77/S85/S93/S101)

This is a reflective sensor whose purpose is to directly detect if paper is set or not, without using any
device such as a sensor arm. Transport sensor detects if the leading edge or trailing edge of paper
passed the transport roller. They also detects jams like misfeeding.
11. Registration sensor (S52)

This sensor detects that the leading edge of the paper has reached the registration roller and the
trailing edge of the paper has passed the registration roller.
12.Drawer tray-up sensor (S76/S84/S92/S100)

This sensor stops the tray at the predetermined height when the tray is moved up. When the tray-up
sensor is turned ON, the tray-up motor is turned OFF to stop the upward movement of the tray.
13.Drawer detection sensor (S73/S81/S89/S97)

This sensor detects if the drawer is fully inserted.
14.Feed clutch (3rd drawer (CLT5) / 4th drawer (CLT7))

This is a clutch used to transmit the drive from the feed/transport motor to the drawer pickup roller
and drawer feed roller.
15.Drawer transport clutch (3rd drawer (CLT4) / 4th drawer (CLT6))

This is a clutch used to transmit the drive from the feed/transport motor to the transport roller.
When the clutch is turned ON, the transport roller rotates at high speed to transport paper.
16.Feed/transport motor (M43)

This motor drives the pickup rollers, feed rollers and transport rollers of the drawers and bypass tray.
17.Registration motor (M39)

This motor drives the registration roller. This stepping motor transports paper in the transfer direction
in time with the image transfer to align the paper with the leading edge of the image.
18.Tray-up motor-1/-2 (M44, M45)

When this motor rotates normally, the tray in the 1st drawer moves up, and when the motor rotates
reversely, the tray in the 2nd drawer moves up.
19.Bypass motor (M12)

This stepping motor drives the bypass pickup roller, feed roller and transport roller.
20.Bypass pickup solenoid (SOL8)

This is a solenoid to move down the bypass pickup roller.
21.Bypass paper size detection sensor (S70)

This sensor works directly with the sidewalls of the bypass tray to detect the paper width on the tray.
22.Drawer paper size detection sensor-1/2 (S79/S80/S87/S88/S95/S96/S103/S104).

These sensors detect the size of the paper placed in each drawer.
Paper sizes can be detected with the combination of switch signals that are sent by the movement
of the end and side guides in each drawer.

3 - 72
[ 1 ] Drive of rollers
The drive of each motor in the paper feeding area activates the paper transfer roller as follows.
Transport motor-1 (M40) 1st drawer transport roller
Transport motor-2( M41) 2nd drawer transport roller
Feed motor (M42) 1st drawer feed roller
Normal rotation
1st drawer pickup roller
2nd drawer feed roller
3
Reverse rotation
2nd drawer pickup roller
Feed/transport motor 3rd drawer transport clutch(CLT4) 3rd drawer transport roller
(M43) 4th drawer transport roller
4th drawer transport clutch(CLT6)
3rd drawer feed roller
3rd drawer feed clutch(CLT5)
3rd drawer pickup roller
4th drawer feed roller
4th drawer feed clutch(CLT7) 4th drawer pickup roller
Bypass pickup motor Bypass feed roller
(M12)
Bypass pickup roller
Registration motor (M39) Registration roller
Tray-up motor-1 (M44) Trays in 1st/2nd drawer
Tray-up motor-2 (M45) Trays in 3rd/4th drawer
Registration roller (rubber)

Registration roller(Metal)
Registration motor (M39)
Transport roller Transport motor-1(M40)
Feed motor(M42)
Feed/transport drive unit
Transport roller
Transport motor-2(M41)
3rd drawer transport clutch Tray-up motor-1

(CLT4) (M44)
3rd drawer feed clutch (CLT5)

Feed/transport motor (M43)
4th drawer transport clutch
(CLT6) Feed/transport unit
4th drawer feed clutch

(CLT7) Tray-up motor-2
(M45)
Rear view
Fig. 3-43

3 - 73
[ 2 ] Operation of bypass pickup roller
When the bypass pickup solenoid (SOL8) is turned ON, the plunger is pulled, and then the lever is
rotated. The pickup arm is then brought down with its own weight. When the bypass pickup solenoid
(SOL8) is turned OFF, the pickup arm is brought up by the spring force.
The driving force transmitted through the bypass motor (M12) is transmitted to the bypass feed roller
through the shaft and then to the bypass pickup roller through the timing belt. The roller is rotated by
this driving force.
Bypass pickup solenoid(SOL8)

Bypass paper size detection sensor(S70)
Bypass paper sensor(S71)
Bypass feed roller
Pickup arm
Bypass separation roller
Bypass transport roller
Bypass motor(M12) Bypass feed sensor(S72)

Fig. 3-44

3 - 74
[ 3 ] Operation of drawer pickup roller
When the drawer is inserted, the protrusion at the rear side of the drawer pushes the lever to the
direction of A. Then the pickup roller and roller holder are lowered by the spring force.
Pickup roller
3
Lever
A Insertion direction
Fig. 3-45

3 - 75
[ 4 ] Paper size detection
This equipment automatically detects the size of the paper placed in each drawer.
The end and side guides in each drawer are moved according to the paper size and a pusher moves
together with the end and side guides.
Then the protrusion of the pusher pushes each button of the drawer paper size detection sensors-1 and
-2.
Thus the paper size is detected with the combination of the pushing statuses of the drawer paper size
detection sensors-1 and -2.
The drawer paper size detection sensor-1 detects the movement of the side guides while the drawer
paper size detection sensor-2 detects that of the end guide.
End guide
Drawer paper size

Side guide detection sensor-2
Drawer paper size detection sensor-1

Fig. 3-46
[Example]
The positions of the guides and the pusher in cases of A3 and A4-R are shown below as examples.
A3 A4-R
End guide
Pusher
Side guide
Drawer paper size detection sensor-1/2
Fig. 3-47

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[ 5 ] General operation
[A] From power-ON to ready status

1. When the equipment is turned ON, the tray-up motor-1 (M44) is activated and the 1st drawer tray
starts to rise. When the tray-up sensor (S76) is turned ON (LH), the tray-up motor-1 (M44) is
turned OFF, and the tray is stopped. At this time, if the empty sensor (S75) is OFF (L), it is judged
that there is no paper in the drawer.
If the empty sensor (S75) is ON (H), there is paper in the drawer. The tray stops at raised position
regardless of availability of paper. The tray-up motor-1 (M44) then starts to rotate in reverse and the 3
2nd drawer is raised. The 2nd drawer is stopped in the same manner as the 1st drawer, and the
empty sensor (S75) detects if there is any paper in the drawer.
2. If the drawer is not completely inserted when the equipment is turned ON, the tray for that drawer is
not raised. When the drawer is inserted completely, the tray is raised and checks the availability of
the paper.
3. If either of the sensors on the transport path is ON (means there is paper on the transport path)
when the equipment is turned ON, it is determined that a paper jam has occurred and no operation
is enabled until the paper is removed.
[B] Ready status

1. After the tray is moved up and availability of paper is checked as described above, the equipment
enters the ready status.
At ready status, the tray remains at raised position.
2. When a drawer is inserted or removed at ready status, the tray is raised again to check the
availability of paper.
[C] Bypass feeding

• The bypass paper sensor (S71) detects availability of paper.
• The bypass pickup solenoid (SOL8) is turned ON and the bypass pickup roller is lowered.
• The bypass motor (M12) is turned ON and then the bypass pickup roller, bypass feed roller and
bypass transport roller are rotated and start feeding.
• The leading edge of paper turns ON the bypass feed sensor (S72) and bypass pickup solenoid
(SOL8) is turned OFF. Then the bypass pickup roller is raised.
• The leading edge of paper turns ON the registration sensor (S52) and the paper is aligned by the
registration roller.
• The bypass motor (M12) is turned OFF, and then the bypass pickup roller, bypass feed roller and
bypass transport roller are stopped.
• The registration motor (M39) is turned ON and the paper is transported to the 2nd transfer position.

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[D] Drawer feeding
[D-1] 2nd drawer

• The feed motor and transfer motor are turned ON, and the pickup roller, feed roller and transport
roller are rotated to start feeding paper.
• Passing of the leading edge of the paper turns ON the 2nd drawer feed sensor, then the 2nd
transport sensor is turned ON.
• Passing of the leading edge of the paper turns ON the registration sensor and the paper is aligned
by the registration roller.
• The transport motor is turned OFF and the transport roller is stopped.
• The registration motor and transport motor are turned ON and the paper is transported to the 2nd
transfer position.
[D-2] 1st drawer

• The feed motor and the transport motor are turned ON, and the pickup roller, feed roller and
transport roller are rotated to start feeding paper.
• Passing of the leading edge of the paper turns ON the 1st drawer feed sensor, then the 1st transport
sensor is turned ON.
• Passing of the leading edge of the paper turns ON the registration sensor and the paper is aligned
by the registration roller.
• The transport motor is turned OFF and the transport roller is stopped.
• The registration motor and transport motor are turned ON and the paper is transported to the 2nd
transfer position.

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3.12 Process Unit Related Section
3.12.1 General description

The equipment has 4 process units (EPU: Electrographic Processing Unit). Each process unit consists
of the drum cleaner unit and developer unit which are unified, and it corresponds to the image forming
process of Y, M, C and K colors. This chapter describes the development (developer unit) which is a
process of making toner adhere to the drum.
The developer material which is comprised of a mixture of toner and carrier, and is filled in the 3
developer unit of each color. The toner is charged to a negative polarity and the carrier to a positive
polarity, due to the friction with each other caused by mixing in the developer unit. The charged toner is
supplied to the photoconductive drum surface by means of a magnetic roller, allowing it to adhere to the
areas on the drum surface where the potential is lower than the developer bias which is applied to the
magnetic roller. Through this process, the latent images are formed on the photoconductive drum
surface.
Drum(Y) Drum(M) Drum(C) Drum(K)
Drum cleaner unit (M)

Drum cleaner unit (K)
Drum cleaner unit (Y)
Drum cleaner unit (C)
Temperature/Humidity sensor
Waste toner box
Fig. 3-48

3 - 79
Drum surface potential sensor *1 Drum thermistor
Shutter *1 Drum cleaner unit
Developer sleeve Drum cleaning blade
Drum
Main charger grid
Discharge LED
Needle electrode
cleaner
Mixer Needle electrode

Developer unit
Auto toner sensor Doctor blade Main charger unit
Fig. 3-49
*1: Only for K station in e-STUDIO6550C/6570C

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3.12.2 Composition
Process unit (Y, M, C, K) Drum cleaner unit Drum PM parts

Cleaning blade PM parts
Recovery blade
Blade side seal
Toner recovery auger
Main charger unit Main charger grid PM parts 3
Needle electrode PM parts
Needle electrode cleaner PM parts
Discharge LED ERS-Y, -M, -C, -K
V0 sensor unit Drum surface potential (V0) S34
sensor
V0 sensor shutter solenoid -K SOL4
Drum thermistor-Y, -K THM1, THM2
Needle electrode cleaner motor- M23, M24, M25, M26
K/-C/-M/-Y
Needle electrode cleaner S30, S31, S32, S33
detection sensor-K/-C/-M/-Y
Main charger ozone exhaust fan- F17, F18, F19, F20
K/-C/-M/-Y
Auger lock detection sensor S42
Developer unit Developer material
Auto-toner sensor S26, S27, S28, S29
Developer sleeve (Magnetic
roller)
Doctor blade
Mixer
Drive section, other Temperature/Humidity sensor S12
Ozone filter-1, -2 PM parts
Ozone suctioning fan F24
High-voltage transformer HVT1, HVT2
Developer unit motor-K/-YMC M29, M31
Developer unit mixer motor-K/-YMC M30, M32
Drum motor-K/-YMC M27, M28
Toner filter PM parts
Scattered toner suctioning fan F25
EPU cooling fan F14

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3.12.3 Functions
1. Drum
Drum is made of a cylindrical aluminum base coated with a thin film of organic photosensitive
(photoconductive) substance. Photoconductive object becomes insulative (high electrical
resistance) when it is not exposed to lights and becomes conductive (low electrical resistance) when
it is exposed to lights. This object is called photoconductor.
2. Drum cleaner unit

- Cleaning blade
This blade is pressed against the drum surface with a constant force by pressure springs, and
scrapes off the residual toner on the drum surface.
- Recovery blade
This blade prevents the toner which was scraped off by the cleaning blade from being scattered
to the outside.
- Toner recovery auger
This auger carries the residual toner scraped off to the waste toner box.
3. Main charger
The main charger in this equipment consists of insulated terminals having a U-shaped section and a
needle electrode attached between them. When a high voltage is applied to the needle electrode,
the air around it is charged (ionized). The ionized air then flows into the drum causing it to be
charged. This phenomenon is called “corona discharge”. At the same time, a control bias is applied
to the main charger grid to control the charging amount. In a dark place, negative charge is evenly
applied onto the drum surface by the corona discharge and this grid. In addition, a cleaner is
installed to clean up the blot attached on the needle electrode.
- Needle electrode
The needle electrode has aligned needles and their points perform the corona discharge.
These points (electrodes) discharge toward the drum in one direction to realize the more
efficient discharging comparing to the charger wire which discharges in a radial direction.
Therefore, the needle electrode enables to reduce the ozone amount.
4. Drum thermistor (THM1, THM2)

Since the photoconductive characteristic of the drum surface changes depending on the
temperature of the drum surface, the drum thermistor detects the temperature of the drum surface
and controls to gain the charging potential according to the environment.
The equipment uses 2 drum thermistors and they detect surface temperature of K and Y drums
respectively.
5. Discharge LED (ERS-Y, -M, -C, -K)

Discharge is a process to decrease or eliminate the static electricity on the drum surface.
The electrical resistance of the photosensitive layer is decreased by the light, and the residual
charge on the drum surface is neutralized and eliminated (cleaned). Electrical potential of the drum
surface is fixed to a certain amount before the drum is charged.
6. Temperature/humidity sensor (S12)

This sensor measures the environment inside the equipment. The values of the temperature and
humidity detected inside the equipment are output to the LGC board.
7. Ozone filter
Ozone produced by corona discharge of the main charger is exhausted through this filter.
The catalyzer of the ozone filter degrades the ozone.
8. Ozone suctioning fan (F24)

This fan sucks in air contains ozone generated by the main charger and exhausts it through the
ozone filter-1.

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9. High-voltage transformer (HVT)
A circuit generates the output control voltage Vc of the main charger bias, main charger grid bias,
1st transfer roller bias, 2nd transfer roller bias, and developer bias.
10.Drum motor-K
This motor drives the K drum.
The drive of the motor is transmitted with the gear from the drum motor to the K drum.
To align the phases of the K drum and color drums and enhance the color registration accuracy, the
signal change of the color drum phase sensor and the K drum phase sensor works as a trigger to 3
stop the motor.
For further color registration accuracy, the gears are precisely assembled.
11. Drum motor-YMC

These motors drive the Y, M and C drums.
The drive of the motor is transmitted with the gear from the drum motor to the M (C) drum and then
to the Y drum.
To align the phases of the K drum and color drums and enhance the color registration accuracy, the
signal change of the color drum phase sensor and the K drum phase sensor works as a trigger to
stop the motor.
For further color registration accuracy, the gears are precisely assembled.
12.Developer unit motor-K

This motor drives the auger to carry waste toner gathered with the K developer magnetic roller and
K cleaning blade to the waste toner transport path.
To maintain the rotational speeds of the photoconductive drum and the developer magnetic roller at
a specified ratio, the developer unit motor rotates at a speed proportionate to the paper transport
speed for special modes such as the thick paper mode.
The drive of the motor is transmitted with the gear, and the motor is connected to the developer unit
with a coupling.
13.Developer unit mixer motor-K

This motor drives a mixer to mix and transport K developer material.
The rotational speed of this motor is constant in any mode because the transport amount of the
developer material must be stable in any special mode such as the thick paper mode.
with a coupling.
14.Developer unit motor-YMC

These motors drive the auger to carry waste toner gathered with the YMC developer magnetic
rollers and YMC cleaning blades to the waste toner transport path.
To maintain the rotational speeds of the photoconductive drum and the developer magnetic roller at
a specified ratio, the developer unit motor rotates at a speed proportionate to the paper transport
speed for special modes such as the thick paper mode.
with a coupling.
15.Developer unit mixer motor-YMC

These motors drive a mixer to mix and transport YMC developer materials.
The rotational speed of these motors is constant in any mode because the transport amount of the
developer material must be stable in any special mode such as the thick paper mode.
with a coupling.

3 - 83
16.Developer material
The developer material consists of the carrier and toner. Normally developer material does not need
to be replaced periodically. However, replacement may be needed depending on the use condition.
17.Mixer
The carrier and toner are frictionized each other when the developer material is stirred. Then the
carrier is positively charged (+) and the toner is negatively charged (–), and the toner is adhered by
the electrostatic force.
18.Developer sleeve (Magnetic roller)

These aluminum rollers have magnets inside. The developer material is pulled by these magnets to
form a magnetic brush. The magnets are fixed at their position so that only the sleeve rotates. By
this rotation, the developer material is transported to the developer sleeve. Then the magnetic brush
formed at the developer sleeve sweeps over the drum surface and thus development is performed.
19.Doctor blade
The doctor blade controls the amount of the developer material from the developer sleeve so that
the magnetic brush of the developer material can contact with the drum surface properly.
20.Auto-toner sensor (S26, S27, S28, S29)

To print out a precise image, the proportion (toner density ratio) of the carrier and the toner in the
developer material needs to be always constant. The magnetic bridge circuit in the black auto-toner
sensor detects the toner ratio in the developer material. Toner is supplied from the sub-hopper when
the toner contained in the developer material is running out.
21.Toner motor (M15, M16, M17, M18)

These motors drive the paddles and auger in the toner cartridge and transport the toner filled in the
cartridge to the sub-hopper. Each toner cartridge of Y, M, C and K mounts one toner motor
correspondingly.
22.Sub-hopper toner motor (M19, M20, M21, M22)

This motor transports toner in the sub-hopper to the developer unit. One motor is installed for each
developer unit of YMCK colors.
23.Waste toner transport motor (M33)

The waste toner transport motor rotates the auger in the corresponding unit and transports the
waste toner which exits from each YMCK developer unit and the transfer belt cleaner unit, as well as
the waste developer material which exits from each YMCK developer unit.
24.Auger lock detection sensor (S42)

This sensor detects locking of the waste toner transport auger. When the waste toner transport
auger is locked due to the overload or malfunction of the motor, this sensor detects it and the service
call (CD71) occurs.
25.Waste toner amount detection sensor (S13)

The waste toner amount detection sensor is a transmissive sensor whose purpose is to detect the
amount of waste toner in the waste toner box.
This sensor detects when the amount of waste toner has reached approx. 80% of the toner full.
26.Waste toner box full detection sensor (S14)

The waste toner box full detection sensor is a transmissive sensor whose purpose is to check the
sensor section at the side of the waste toner box. When the Waste toner box becomes full of waste
toner and the accumulated waste toner shields the sensor path, this sensor detects that the waste
toner box is full.

3 - 84
27.Waste toner box
This collects the residual toner scraped off on the drum surface by the cleaning blade and residual
toner scraped off on the transfer belt by the transfer belt cleaning blade.
Developer material discharged in SR development is also recovered into the waste toner box.
28.Waste toner box detection sensor (S16)

This sensor detects if the waste toner box is set and whether the waste toner box cover is opened or
closed.
3
29.Toner filter
This collects toner scattered out of the developer unit (developer sleeve).
30.Scattered toner suctioning fan (F25)

This fan sucks in toner scattered out of the developer unit (developer sleeve) and collects it through
the toner filter.
31.Toner cartridge paddle rotation detection sensor-K/C/M/Y(S8/S9/S10/S11)

These sensors detect the rotational status of the paddle of each toner cartridge. The rotational
status can be detected with an actuator rotating together with the paddle.

3 - 85
3.12.4 Electric Circuit Description
[ 1 ] Drum Surface Potential Sensor Control Circuit
[ 1-1 ] General description

The drum surface potential sensor measures the surface potential of the drum when the drum is
charged. Based on the measured value, this sensor controls the main charger grid bias voltage, and
thus can control the drum surface potential accurately.
[ 1-2 ] Configuration
The configuration of this control circuit is shown below.
• Drum surface potential sensor:

Measures the drum surface potential.
• Drum surface potential sensor shutter:

This shutter prevents toner and developer material from adhering to the drum surface potential
sensor.
• Control section (LGC board):

Calculates the main charger grid bias voltage to be applied when the image quality control is
performed, then controls the high-voltage transformer to adjust its bias voltage output.
• High-voltage transformer:
Generates and supplies the bias voltage of the main charger grid.

3 - 86
3.13 Transfer unit
3.13.1 General Descriptions

Transfer is a process of decaling a toner image from the photoconductive drum onto paper.
A toner image formed on the photoconductive drum is temporarily transferred onto the transfer belt,
and the toner image is then transferred from the transfer belt onto paper. The first transfer from the
drum to the transfer belt is called the 1st transfer, and the second transfer from the transfer belt to paper
is called the 2nd transfer. To form a color image, the images of yellow (Y), magenta (M), cyan (C) and 3
black (K) are transferred and overlaid on the transfer belt in order, and then the overlaid images are
transferred onto paper.
After the completion of the 2nd transfer, the residual toner on the transfer belt is scraped off by the
transfer belt cleaning blade and then transported to the waste toner box.
Waste toner auger 2nd transfer roller

2nd transfer facing roller
Cleaning facing roller 2nd transfer side paper
2nd transfer facing roller cleaning pad
Cleaning facing roller cleaning pad clinging detection sensor
1st transfer roller(C) TRU waste toner amount
Tension roller
1st transfer roller(Y) 1st transfer roller(K) detection sensor
Transfer belt
1st transfer roller(M)
Drum Drum Drum Drum

(Y) (M) (C) (K)
Image quality sensor
Lift roller Image position aligning sensor
(front/center/rear)
2nd transfer roller
Transfer belt cam motor cleaning blade
Transfer belt contact/release
2nd transfer roller lubricant unit
detection sensor
2nd transfer roller
Transfer belt cleaning blade contact/release detection sensor
TRU waste toner box
Fig. 3-50

3 - 87
3.13.2 Composition
Transfer belt unit Transfer belt

1st transfer roller Y, M, C, K
Cleaning facing roller
Tension roller
2nd transfer facing roller
Lift roller
Idling roller
Transfer belt cam motor M14
Transfer belt contact/release detection sensor S46
2nd transfer facing roller cleaning pad PM parts
Cleaning facing roller cleaning pad
Transfer belt cleaning Transfer belt cleaning blade PM parts
Transfer belt cleaner side seal PM parts
Transfer belt motor M13
2nd transfer unit 2nd transfer roller PM parts
2nd transfer roller lubricant unit PM parts
TRU waste toner box
TRU waste toner amount detection sensor S17
2nd transfer side paper clinging detection S51
sensor
Image position aligning sensor S20 / S21/S22
(front /center/rear)
2nd transfer roller contact/release S50
detection sensor
Image quality sensor S23
2nd transfer cam motor M48

3 - 88
3.13.3 Self steering mechanism
This equipment has a self-steering mechanism to prevent the transfer belt from leaning to one side.
The composition of the self-steering mechanism is shown below.
Transfer belt
Guide roller Gear 3

(Detection roller)
Rack and pinion
Slider
Guide roller
(Detection roller)
Gear Rib
Steering angle indicator
Steering roller (Tension roller)

-2 -1 0 1 2
Fig. 3-51
Operation flow
1. The transfer belt is inclined to the front or rear side.
2. The rib of the inclined belt contacts with either of the guide rollers and thus makes the gears rotate.
3. The gears rotate and thus their lead screws make the slider shift forward or backward.
4. The steering roller is inclined with the rack and pinion mechanism.
5. The inclined steering roller moves the inclined transfer belt to the original position.
6. The steering roller stops the leaning at a position in which the rib of the belt no longer contacts with
the guide roller.
Notes:
• The tolerance for the cutting angle of the self-steering mechanism is normally +/- 2 degrees.
• If the cutting angle does not fall within the acceptable range, check and correct the following:
1. Is the equipment installed on a flat surface? Is the equipment installed slantwise?
2. Is the transfer belt unit assembled correctly?
3. Is the transfer belt installed correctly?

3 - 89
3.14 Image Quality Control
Image quality control is divided into image quality process control and image quality TRC control. When
the e-BRIDGE Controller is installed, the image quality TRC control is performed with a single test
pattern, and when the EFI Printer Board (optional) is installed, it is performed with 2 test patterns.

In this equipment, image quality is controlled with the image quality sensor (S23).
In the image quality control, image forming conditions or image processing conditions are automatically
adjusted so as to minimize the change in the image density or tone reproduction caused by the
fluctuation of the use environment or the life of the supply items.
At first, the image quality sensor (S23) emits light in order to output the reflected light amount voltage
with no toner image formed on the transfer belt.
This reflected light amount voltage is then converted analog-to-digital to be output to the LGC board as
a reflected light amount signal. The light amount voltage of the light source of the sensor is adjusted so
that the output value of the reflected light amount signal will correspond with a value set in advance.
Next, a test pattern is developed on the transfer belt, and the reflected light amount signal output from
the developed test pattern is detected as the toner amount for a toner image. This series of operations
is the scanning of a toner image (detection of the output value).
3 test patterns are provided for scanning this toner image. Each of them is used to determine the
following conditions:
1. Image quality process control test pattern

The toner image of the test pattern is scanned and the image forming conditions are determined to
be approximated to the preset value.
2. Image quality TRC control test pattern
The toner image of the test pattern is scanned and the image processing conditions are determined
according to the value output from the toner image.
3. Image quality TRC control test pattern for the EFI Printer Board (optional)
(Only for the equipment with the EFI Printer Board (optional) installed.)
The toner image of the test pattern is scanned and the image processing conditions are determined
according to the value output from the toner image.
In addition, a shutter operated by the Image quality shutter solenoid (SOL3) is equipped on the light
receiving/emitting surfaces to prevent stain to the sensor.
Image quality control unit
Image position aligning sensor (rear)
Image quality shutter solenoid
Image position aligning sensor (center)
Image position aligning sensor (front)
Fig. 3-52

3 - 90
3.15 Fuser Unit

Toner is fused by applying heat and pressure on the transferred image on the paper which is trans-
ported to the fuser unit. The paper is then transported to the bridge unit. The fuser unit consists of the
fuser belt, fuser roller, heat pipe roller, IH coil, pressure roller, separation fingers, separation plate,
thermopiles, thermistors, thermostats, sensor etc.
The fuser roller and pressure roller in the fuser unit are driven by the fuser motor. 3
Pressure roller contact / Fuser belt rotation detection sensor

release clutch
Rotor
Pressure roller thermostat
Heat pipe roller (center / side)
Fuser belt
edge thermistor Separation
plate Pressure roller contact /
release detection sensor
Separation
Fuser belt fingers
thermostat
Fuser belt
thermopile
Fuser belt
Fuser roller
Fuser unit gear
Fuser belt guide (Rear Side)
Pressure roller thermistor
Pressure roller heater lamp
(center / side)
Pressure roller Pressure roller edge thermistor
(Front Side) (Rear Side)
IH board cooling fan-1 IH board Exit paper cooling fan (rear)
Fuser motor
IH board cooling fan-2 IH coil
Fig. 3-53

3 - 91
3.15.2 Composition
Fuser belt section Fuser belt PM parts

Fuser belt guide PM parts
Fuser roller PM parts
Heat pipe roller
Fuser belt thermostat THMO4
Fuser belt edge thermistor THM6
Fuser belt thermopile THMP1
Fuser belt rotation detection sensor S49
Separation plate
Pressure roller section Pressure roller PM parts
Separation fingers PM parts
Pressure roller heater lamp LAMP
Pressure roller center thermistor THM3
Pressure roller side thermistor THM4
Pressure roller edge thermistor THM5
Pressure roller center thermostat THMO2
Pressure roller side thermostat THMO3
Pressure roller contact / release clutch CLT1
Pressure roller contact / release detection sensor S48
IH coil section IH coil IH COIL
IH board IH
IH board cooling fan-1 F8
Drive section / Others Fuser motor M6
Exit paper cooling fan (rear) F15
Fuser unit jam releasing LED LED

3 - 92
[ 1 ] Difference of Fuser units
The differences between e-STUDIO5520C/6520C/6530C and e-STUDIO5540C/6540C/6550C, e-
STUDIO5560C/6560C/6570C are as follows.
* The direction for installing the connector is upside down. (Check the position of the dowel and the
terminal of the connector to distinguish them.)
* The stamp (lot) in e-STUDIO5520C/6520C/6530C is black, the one in e-STUDIO5540C/6540C/
6550C, e-STUDIO5560C/6560C/6570C is red.
e-STUDIO5520C/6520C/6530C e-STUDIO5540C/6540C/6550C 3
Fig. 3-54
[ 2 ] Heat pipe roller

A heat pipe roller consists of a cylindrical pipe containing pure water and is sealed.
[1] [2]
Fig. 3-55
[1] Heart pipe

[2] Liquid (Water)
When external heat is applied to the heat pipe roller, the internal water evaporates. This can make the
temperature of the whole roller even in a short time.
Notes:
• Store the heat pipe roller horizontally.

3 - 93
• When disposing of the heat pipe, make a hole in it and pour out the water inside, otherwise it
could burst.

3 - 94
3.15.3 Electric Circuit Description
[ 1 ] Fuser unit control circuit
[ 1-1 ] Configuration
This equipment employs an external IH coil unit for heating the fuser belt and two or three (center, side
and sub) heater lamps with a different light emitting (heating) point in the pressure roller. The sub
heater lamp is included only for the triple type. IH coils in the IH coil unit generate a magnetic field to
heat the fuser unit with a high-frequency current carried inside of them. The heater lamps heat the 3
pressure roller by turning themselves ON with a command from the ASIC of the LGC board.
The surface temperature of the fuser belt is detected with the fuser belt edge thermistor (THM6),
together with the fuser belt thermopile (THMP1: non-contact sensor). The surface temperature of the
pressure roller is detected with the pressure roller center thermistor (THM3), the pressure roller side
thermistor (THM4), the pressure roller edge thermistor (THM5). The detected temperature data are
sent to the ASIC through an A/D converter. Based on the sent temperature data, the ASIC then turns
the IH coils and the heater lamps ON or OFF to control the surface temperatures.
When the surface temperature of the fuser belt or the pressure roller exceeds the preset temperature
as a result of overheating detection by each thermistor or thermopile, the forcible power OFF circuit
sends a power supply relay OFF signal as well as an overheating signal to the ASIC and the heater
lamp control circuit, and then shuts off the power supply over all the parts, except for the control panel.
If the heater lamp control circuit does not operate due to problems such as thermistor malfunction and
therefore the fuser belt or the pressure roller is abnormally heated, the pressure roller center thermostat
(THMO2), pressure roller side thermostat (THMO3) and fuser belt center thermostat (THMO4) shut off
the power supply to the IH coils and the heater lamps to protect the equipment.

3 - 95
IH board
Fuse AC input Breaker L
L Noise
N
N filter
Control circuit Coil output
IH power supply /
including CPU
drive circuit
IH coil
BreakerL
Noise
Fuser belt N
center thermopile filter
Fuser unit Fuser belt

edge thermistor Fuser unit contact / release
detection sensor
Fuser belt
Fuser belt rotation
detection sensor
Fuser belt
thermostat
Pressure roller Pressure roller

side thermostat center thermostat Switching regulator
IH coil energization permitting signal
Pressure roller
Switching signal of power setting
Sub heater lamp (for MJC,MJD) Sub heater lamp

Photocoupler power supply
drive circuit (TR1)

(for MJC,MJD)
Side heater lamp
Side heater lamp
drive circuit (TR2)
IH status signal
Center heater lamp

Center heater lamp
drive circuit (TR3)
Pressure roller Pressure roller Pressure roller

edge thermistor center thermistor side thermistor
LGC board
5VSW Temperature
control circuit
Center heater lamp control signal

Heater lamp Side heater lamp control signal
ASIC
control circuit Sub heater lamp control signal (for MJC,MJD)
Fig. 3-56

3 - 96
e-STUDIO5560C(NAD) Breaker L
Noise
e-STUDIO5560C/6560C/6570C filter N
IH board (MJD/ASD/AUD/ARD/CND)
Noise
filter
Control circuit IH power supply / AC input

Fuse
including CPU drive circuit L Noise
Breaker L
N
3
N filter
Coil output
IH coil BreakerL
Noise
filter N
Fuser belt
center thermopile
Fuser unit
Fuser belt
edge thermistor Fuser unit contact / release e-STUDIO6560C/6570C(NAD)
detection sensor
Fuser belt
Fuser belt rotation
detection sensor
Fuser belt
thermostat
Pressure roller Pressure roller Switching regulator

side thermostat center thermostat
IH coil energization permitting signal
Switching signal of power setting
Photocoupler power supply
Pressure roller
Side heater lamp
Side heater lamp
drive circuit (TR2)
IH status signal
Center heater lamp

Center heater lamp
drive circuit (TR3)
Pressure roller Pressure roller Pressure roller

edge thermistor center thermistor side thermistor
LGC board
5VSW Temperature
control circuit
Center heater lamp control signal

ASIC Heater lamp
control circuit Side heater lamp control signal
Fig. 3-57

3 - 97
[ 1-2 ] Temperature detection section
6. Fuser unit error status counter control

• To enhance the safety of the fuser unit section, the engine CPU provides the following protection:
When a third [C411] error has occurred after two consecutive [C411] errors, the heater lamps are not
turned ON and an error [C412] is displayed immediately even if the operator turns the power OFF
and then back ON. However, if the equipment goes into the ready state normally with the fuser unit
error status counter value “1” or below, the counter is cleared to “0”.
• If any of the error codes [C411] to [C490] is displayed and still not cleared even though the power is
turned ON after the thermistor, thermopile, thermostat, heater lamps and other parts were repaired,
check the fuser unit error status counter value in the Setting Mode (08-2002) to clear the value to
“0”.
Remarks:
The fuser unit error status counter (Setting Mode (08-2002)) never has any values other than 0 to
71.
• If the does not turn ON and the service call [C411] or [C412] is displayed immediately after the
power is ON, ensure the fuser unit error status counter is “2” or over. If it is “2” or over, be sure to
check the thermistor, thermopile, thermostat and heater lamp. Reset the counter to “0” after
repairing them, then turn ON the power.
• If the fuser unit error status counter is “71” or over (e.g., 80), the data in SRAM itself may possibly
have been ruined due to causes such as leakage from the chargers.
Check the bias, high-voltage transformers and needle electrodes to see if any of them is defective,
and also look through all the data.
• When the thermistors or thermopiles detect overheating, the engine CPU decides the error code
and counter value of the fuser unit error status. After turning OFF each output (the heater lamp,
exposure lamp, control panel display, motors and so on) to protect the fuser unit, the engine CPU
shuts off the power supply over all the parts, except for the control panel.
Error code: C449, C468 ([C] and [8])

Counter value of the fuser unit error status: 8, 9, 18 to 23, 25 to 29 (08-2002)
Thermistors and thermopiles continue detecting the abnormal temperature even after the error
codes and counter values are decided. Even if the main power switch is turned ON immediately, the
power supply over all the parts, except for the control panel, is shut off when the surface
temperature of the fuser belt is still higher than the abnormal temperature detected.
Wait until the surface temperature of the fuser belt is lowered enough, and turn ON the power to
check the counter value while it is turned OFF again. After confirming that it is the fuser unit
abnormality, correct the abnormality and reset the counter value (08-2002) to “0” to start up the
equipment normally.
7. Temperature detection circuit

The thermistor is a device whose resistance varies according to the detected temperature, and the
thermopile is a device whose output voltage varies according to the detected temperature. The ASIC
detects voltages output from these devices, and judges whether the operation of the fuser unit is
normal or abnormal from the changes in voltages.
If one of the thermistors and thermopiles is broken, the control circuit judges that the temperature of the
fuser belt or pressure roller is extremely low and keeps turning the heater lamps ON. As a result, the
temperature of the fuser belt or pressure roller rises, and possibly activates the thermostat which is a
safety protection device. To prevent this in advance, the ASIC works to detect whether each thermistor
and thermopile is broken or not.
Also, the control circuit constantly checks the temperature of the heat roller and the pressure roller to
prevent them from excessive heating by circuit abnormality or thermistor abnormality, and automatically
shuts OFF the power when one of these temperatures exceeds the specified temperature.
3 - 98
8. Abnormality detection by the thermistors and thermopiles
The following table shows the conditions for judging the temperature abnormality of the fuser belt and
pressure roller, and the detecting timing.
Temperature judged
Fuser belt Counter Error
Check Pressure roller Error
thermistor / (08- judging
timing thermistor code
thermopile 2002) timing
Center Edge Center Side Edge 3
Power ON 220°C --- --- --- --- C449 9 Power ON
or
above
--- 220°C --- --- ---
or
above
--- --- 220°C --- --- C468 8
or
above
--- --- --- 220°C ---
or
above
--- --- --- --- 210°C
or
above
--- --- 40°C or 150°C --- C462 62
below or
above
--- --- 150°C 40°C or ---
or below
above
Detecting 220°C --- --- --- --- C449 19 On usual
40°C or
above
--- 220°C --- --- ---
or
above
--- --- 220°C --- --- C468 18
or
above
--- --- --- 220°C ---
or
above
--- --- --- --- 210°C
or
above
40°C or --- --- --- --- C412 2 Fixed time
below (C411) (1)
--- --- 40°C or --- --- C462 62
below (C461) (61)
--- --- --- 40°C or ---
below
--- --- Difference between --- C464 70
Center and Side:
40°C or more

3 - 99
Temperature judged
Center Edge Center Side Edge
Detecting 220°C --- --- --- --- C449 21 On usual
120°C or
above
--- 220°C --- --- ---
or
above
--- --- 220°C --- --- C468 20
or
above
--- --- --- 220°C ---
or
above
--- --- --- --- 210°C
or
above
120°C --- --- --- --- C446 6 Fixed time
or below (C443) (3)
--- --- Difference between --- C464 71
Center and Side:
40°C or more
When pre- 220°C --- --- --- --- C449 22 On usual
running end or
temperature above
or ready --- 220°C --- --- ---
temperature or
is detected above
--- --- 220°C --- --- C468 20
or
above
--- --- --- 220°C ---
or
above
--- --- --- --- 210°C
or
above
Ready --- --- --- --- C446 6 Fixed time
tempera (C445) (5)
ture or
less

3 - 100
Temperature judged
During 220°C --- --- --- --- C449 23 On usual
ready or
above
--- 220°C --- --- --- 3
or
above
--- --- 220°C --- --- C468 26
or
above
--- --- --- 220°C ---
or
above
--- --- --- --- 210°C
or
above
40°C or --- --- --- --- C447 7
below
--- 40°C or --- --- ---
below
--- --- 40°C or --- --- C467 33
below
--- --- --- 40°C or ---
below
--- --- --- --- 40°C or
below
If 600 W of IH --- --- --- C448 32 Fixed time
power is continued
for longer than 20
sec. when the
pressure roller
center thermistor is
150°C or more

3 - 101
Temperature judged
During 220°C --- --- --- --- C449 25 On usual
printing or
above
--- 220°C --- --- ---
or
above
--- --- 220°C --- --- C468 26
or
above
--- --- --- 220°C ---
or
above
--- --- --- --- 210°C
or
above
40°C or --- --- --- --- C447 24
below
--- 40°C or --- --- ---
below
--- --- 40°C or --- --- C467 34
below
--- --- --- 40°C or ---
below
--- --- --- --- 40°C or
below
At energy 220°C --- --- --- --- C449 27 On usual
saving or
mode above
--- 220°C --- --- ---
or
above
--- --- 220°C --- --- C468 26
or
above
--- --- --- 220°C ---
or
above
--- --- --- --- 210°C
or
above
At paper 220°C --- --- --- --- C449 29 On usual
jam or
above
--- 220°C --- --- ---
or
above
--- --- 220°C --- --- C468 28
or
above
--- --- --- 220°C ---
or
above
--- --- --- --- 210°C
or
above

3 - 102
* The figures in the “Error code” and “Counter” fields with parentheses denote that an error status has
not yet been determined (= error status is detected only once).

3 - 103
3.16 Exit / Reverse / Duplex Section

In the paper exit section paper transported from the bridge unit is transported to the upper exit tray or
the lower exit tray. The bridge unit transports paper transported from the fuser unit to the paper exit
section. For duplex printing, the bridge unit makes paper switchbacked to the duplexing unit. The
duplexing unit reverses paper for duplex printing. When printing on one side of paper is finished, the
paper is transported from the bridge unit to the duplexing unit, and then the duplexing unit reverses and
transports the paper to the registration roller with the other side up.
• Paper exit unit
Reverse section stationary Upper exit section

jam detection sensor cooling fan-1/2
Reverse path cover switch Exit motor
Upper paper exit sensor
Lower exit section Upper exit tray

cooling fan-1/2 paper full detection sensor
Upper paper exit roller

Lower paper exit sensor
Lower paper exit roller
Lower exit section

cooling fan-3
Fig. 3-58

3 - 104
• Bridge unit
Reverse section stationary jam detection sensor Reverse sensor
Exit paper cooling fan (front) Bridge unit cooling fan (rear)
Bridge unit exit roller-1
Bridge unit connecting Reverse roller
Bridge unit cooling fan (front)
detection switch Bridge unit
transport exit
motor 3
Front cover
opening/closing
detection switch
Bridge unit path

exit sensor
Bridge unit exit roller-2 Interlock switch

Bridge unit transport roller-3
Transport path Bridge unit transport roller-1
switching solenoid-2 Reverse motor
Bridge unit transport entrance motor
Bridge unit path entrance sensor
Transport path switching solenoid-1 Bridge unit transport roller-2

Fig. 3-59

3 - 105
• Duplexing bridge unit / Duplexing unit
Reverse path sensor Reversed paper cooling fan
ADU transport roller-1

Duplexing bridge
transport roller
Duplexing unit ADU motor-1

opening/closing
detection sensor Duplexing unit
cover opening/closing
Fuser transport sensor
ADU motor-2 detection sensor
ADU board
Duplexing unit path entrance sensor
Duplexing unit path exit sensor ADU transport roller-3
Duplexing unit interlock switch
Fig. 3-60

3 - 106
3.16.2 Composition
Paper exit unit Upper paper exit sensor (S61)

Upper exit tray paper full detection sensor (S62)
Lower paper exit sensor (S63)
Reverse section stationary jam detection sensor (S60)
Reverse path cover switch (SW5)
Upper paper exit roller 3
Upper exit section cooling fan-1 (F32)
Upper exit section cooling fan-2 (F33)
Lower exit section cooling fan-1 (F34)
Exit motor (M2)
Bridge unit Bridge unit path entrance sensor (S55)
Bridge unit path exit sensor (S56)
Reverse section stationary jam detection sensor (S58)
Reverse sensor (S59)
Interlock switch (SW2)
Bridge unit connecting detection switch (SW8)
Front cover opening/ closing detection switch (SW9)
Transport path switching solenoid-1 (SOL1)
Transport path switching solenoid-2 (SOL2)
Exit paper cooling fan (front) (F5)
Bridge unit cooling fan (front) (F6)
Bridge unit cooling fan (rear) (F7)
Reverse roller
Bridge unit transport entrance motor (M4)
Bridge unit transport exit motor (M5)
Reverse motor (M3)
Duplexing bridge unit Duplexing unit opening/ closing detection sensor (S64)
Reverse path sensor (S57)
Duplexing bridge transport roller
Duplexing unit Duplexing unit path entrance sensor (S66)
Duplexing unit path exit sensor (S67)
Duplexing unit interlock switch (SW4)
Duplexing unit cover opening/ closing detection sensor (SW7)
ADU board (ADU)
Reversed paper cooling fan (F11)
ADU motor-1 (M7)
ADU motor-2 (M8)
Fuser transport sensor (S65)

3 - 107
3.16.3 Description of Operations
Paper brought from the fuser unit to the bridge unit is then transported to either the upper or lower exit
tray of the paper exit unit by means of bridge unit transport rollers-1, -2 and -3, and bridge unit exit
rollers-1 and -2. To transport paper to the upper exit tray, transport path switching solenoids-1 (SOL1)
and -2 (SOL2) are turned ON in order to lower flappers-1 and -2. To transport it to the lower exit tray,
only transport path switching solenoid-1 (SOL1) is turned OFF in order not to lower flapper-1. The
paper transported from the bridge unit to the paper exit unit is then made to exit by the upper or lower
exit roller.
When the duplex printing mode is selected, first the print data of the back side of the original are printed
on the back side of the fed paper, and then the printed paper is transported from the fuser unit to the
bridge unit. At this time transport path switching solenoid-1 (SOL1) is turned ON in order to lower
flapper-1, and transport path switching solenoid-2 (SOL2) is turned OFF in order not to lower flapper-2,
so that the paper will be transported to the reverse path section. When the reverse sensor (S59) of the
bridge unit detects the trailing edge of the paper, the reverse roller is driven to switch back the paper to
the duplexing unit via the duplexing bridge unit. Then the print data of the front side of the original are
printed on the front side of the paper that was transported from the duplexing unit to the registration
section. After printing on the both sides of the paper is completed, the paper is made to exit by the
bridge unit and the paper exit unit.
Paper jams on the upper transport path are detected by means of the reverse sensor (S59) of the
bridge unit and the upper paper exit sensor (S61) of the paper exit unit. Paper jams on the lower
transport path are detected by means of the bridge unit path entrance sensor (S55), bridge unit path
exit sensor (S56) and lower paper exit sensor (S63). Paper jams on the reverse path are detected by
means of the reverse path sensor (S57). The reverse section stationary jam detection sensor (S58) of
the bridge unit and another reverse section stationary jam detection sensor (S60) of the paper exit unit
detect where the jammed paper lies on the reverse path.

3 - 108
[ 1 ] Paper transport paths
1. Upper exit section
1
3
Fig. 3-61

3 - 109
2. Lower exit section
Fig. 3-62

3 - 110
3.17 Reversing Automatic Document Feeder (RADF)

The Reversing Automatic Document Feeder (RADF) transports original sheets to the RADF original
glass and then to the original exit tray after they have been scanned. In scanning double-sided
originals, the original is reversed in the exit paper path exclusive to original reversing after the back side
has been scanned and then it exits. Therefore the next original can be scanned without waiting for the
previous one to exit. 3
25 9 30 13 8 24 22, 23 21 6 7 19 5 29 31 34 33 18 1 17
26 10 4 11 20 27 14 15 12 28 3 16 2 32 35
Fig. 3-63
No. Name No. Name

1 Original tray 19 Original empty sensor (SR3)
2 Original exit tray 20 Original reading end sensor (SR4)
3 Original glass 21 Original registration sensor (SR5)
4 RADF original glass 22 Original width detection sensor-1 (SR6)
5 Pickup roller 23 Original width detection sensor-2 (SR7)
6 Feed roller 24 Original width detection sensor-3 (SR8)
7 Separation roller 25 Original intermediate transport sensor (SR9)
8 Original registration roller 26 Original reading start sensor (SR10)
9 Intermediate transport roller 27 Original exit/reverse sensor (SR11)
10 Reading start roller 28 Original exit sensor (SR12)
11 Reading end roller 29 Original jam access cover opening/closing sensor (SR13)
12 Reverse roller 30 Original reverse unit opening/closing sensor (SR14)
13 Reverse registration roller 31 Jam access cover opening/closing switch (SWR1)
14 Exit intermediate roller 32 RADF opening/closing switch (SWR2)
15 Exit/reverse roller 33 Reverse paper path
16 Exit roller 34 Exit paper path
17 Original tray sensor (SR1) 35 RADF opening/closing sensor (SR15)
18 Original tray width sensor (SR2)

3 - 111
3.17.2 Functions
1. Pickup roller
This roller pulls out the original on the original tray and transports it to the feed roller.
2. Feed roller
This roller is placed against the separation roller. It transports the original sent by the pickup roller.
3. Separation roller
This roller is placed against the feed roller. When two originals or more are transported from the
pickup roller, the load of the torque limiter of the separation roller is heavier than the frictional force
between the sheets. As a result, the separation roller is stopped and the lower paper is not
advanced any further.
4. Registration roller
This roller aligns the sheets sent by the transport roller.
5. Intermediate transport roller / Reading start roller

These rollers transport the original to the RADF original glass.
6. Reading end roller

This roller transports the original scanned at the RADF original glass to the reverse paper path or
the exit paper path.
7. Reverse roller
This roller switches back the original during duplex scanning.
8. Reverse registration roller

This roller aligns the original switched back by the reverse roller and transports it to the intermediate
transport roller.
9. Exit intermediate roller

This roller transports the original sent from the reading end roller to the exit path and switches it
back.
10.Exit/reverse roller
This roller transports the original reversed in the exit path to the exit roller.
11. Exit roller

This roller transports the original to the original exit tray.

3 - 112
[ 1 ] Drive
4 stepping motors are used for driving the Reversing Automatic Document Feeder. Each motor rotates
in order to drive the roller.
Read motor Original feed motor
Original registration roller
Feed roller Pickup roller 3
Reverse registration roller

Separation roller
Intermediate transport
roller
Exit roller
Exit/reverse roller
Reading start roller
Reading end roller Exit intermediate roller
Reverse roller Original exit motor
Original reverse motor

Fig. 3-64
Motor Rotation Roller Remarks

Original feed motor (MR1) Normal rotation Pickup roller Feeding
Feed roller
Reverse rotation Registration roller
Read motor (MR2) Normal rotation Intermediate transport
roller
Reading start roller
Reading end roller
Reverse registration roller
Original reverse motor (MR3) Normal rotation /
Reverse roller
Reverse rotation
Original exit motor (MR4) Normal rotation / Normal rotation: Front side
Exit intermediate roller
Reverse rotation exiting
Exit/reverse roller
Reverse rotation: Backside
Exit roller
exiting

3 - 113
[ 2 ] Original size detection
The original tray width sensor, original registration sensor, and original width detection sensors-1, -2
and -3 work in combination to detect the size of originals.
[ 2-1 ] Outline
When an original is placed on the original tray, the width of the original is detected by the positions of
the original width guides. Then the original width sensors -1 and -2 and the original length detection
sensor detect the size of the original being transported. Based on the detection result of these sensors,
the size of the original is finally determined.
[ 2-2 ] Original tray width sensor

The original tray width sensor detects the width of an original placed on the original tray.
It is detected by the brush attached to the rack moving on the original tray width sensor, which is a
board with the different length of the patterns written.
This brush is moved as the original width guide is moved. Signals (TWID0S, TWID1S, TWID2S) are
opened and shorted to SG by this movement.
The combination of these short (= low level) and open (= high level) can determine the width of the
original.
Sizes detectable in combination of these open and short of the signals are as follows:
Original width size Original width size

TWID2S TWID1S TWID0S
(LT series) (A4 series)
H H L - B5-R
H L H ST-R A5-R
H L L LD / LT A3 / A4
L H L 8.5x8.5 / LT-R / LG / 13”LG A4-R / FOLIO
L L L COMPUTER B4 / B5
H (= high level): Open L (= low level): Short
[ 2-3 ] Original width detection sensors-1, -2 and -3 / Original registration sensor

The size of the original is determined by the detection performed in combination of the original width
detection sensors-1, -2 and -3 and the original registration sensor, as well as the detection performed
by the original tray width sensor.
Sizes detectable in combination of these sensors are as follows:
A4series: (08-9000: 0 or 2)
Original Original Original
Original
Original tray Original tray width width width Size
registration
width sensor sensor detection detection detection determined
sensor
sensor-1 sensor-2 sensor-3
- - ON ON ON A3
- - ON ON OFF LD
B5/B4 - B4
ON
-A4-R/FOLIO ON ON OFF OFF FOLIO
OFF A4-R
- - OFF OFF OFF B5-R
- - ON ON ON A4
- - ON ON OFF LT
OFF
- - ON OFF OFF B5
- - OFF OFF OFF A5-R

3 - 114
A4 series (width sizes mixed at A3 / A4 standard)
Original
registration
sensor
- ON ON - A3
- ON ON OFF - B4
A3/A4 - OFF OFF - A4-R/FOLIO
- ON ON - A4 3
OFF
- ON OFF - B5
A4 series (width sizes mixed at B4 / B5 standard)

Original
registration
sensor
- ON OFF - B4
ON
- OFF OFF - A4-R/FOLIO
B4/B5
- ON OFF - B5
OFF
- OFF OFF - A5-R
A4 series (width sizes mixed at A4-R standard)

Original
registration
sensor
- ON OFF - A4-R/FOLIO
ON
A4-R - OFF OFF - B5-R
- OFF OFF OFF - A5-R
A4 series (width sizes mixed at B5-R standard)

Original
registration
sensor
- ON OFF OFF - B5-R
B5-R
- OFF OFF OFF - A5-R
LT series (08-9000:1)
Original
registration
sensor
- - ON ON ON A3
- - ON ON OFF LD
COMP - ON COMP
- ON ON OFF OFF LG
LT-R/LG OFF LT-R
- - ON ON ON A4
- - ON ON OFF LT
OFF
- - ON OFF OFF 8.5x8.5
- - OFF OFF OFF ST-R

3 - 115
LT series (width sizes mixed at LD / LT standard)
Original
registration
sensor
- ON ON - LD
- ON ON OFF - COMP
LD/LT
- OFF OFF - LT-R/LG
- OFF ON ON - LT
LT series (width sizes mixed at COMP standard)

Original
registration
sensor
- ON OFF - COMP
ON
COMP - OFF OFF - LT-R/LG
- OFF OFF OFF - ST-R
LT series (width sizes mixed at LG / LT-R standard)

Original
registration
sensor
- ON ON OFF - LT-R/LG
LG/LT-R - ON OFF - 8.5x8.5
OFF
- OFF OFF - ST-R

3 - 116
3.18 Power Supply Unit

The power supply unit consists of the AC filter, insulation type DC output circuits and heater lamp
control circuit.
Notes:
In a model with 2 power cables, the total current capacity to be used should not exceed the
breaker rating. 3
3.18.2 Composition
[ 1 ] Description of Operations
1. AC filter
Eliminates noise from the outside and prevents the noise generated by the equipment from leaking
to the outside.
2. DC output circuits
Converts AC voltage input from outside to DC voltage and supplies it to each electric part. The DC
voltage is divided into the following two lines.
a. Main power switch line:Power supply used in the entire equipment during image forming process.
Two kinds of voltage (+5.1 V and +12V) are output when the main power
switch of the equipment is turned ON.
b. Cover switch line: Power supply used in the entire equipment during image forming process,
being supplied via the cover switch. Two kinds of voltage (+5.1VD and
+24VD) are output only when the main power switch of the equipment is
turned ON and two covers (front cover and automatic duplexing unit) are
closed.
3. Heater lamp control circuit

TRC (Triac) is driven by the control signal from the LGC board and then AC power is supplied to
each heater lamp in the pressure roller.

3 - 117
3.18.3 Operation of DC Output Circuits
1. Starting operation of the equipment
When the main power switch of the equipment is turned ON, power starts supplying to all the lines
only when two doors (front cover and ADU) are closed
2. Stopping line output

When the main power switch of the equipment is turned OFF, PWR-DN signal is output after the
instantaneous outage insurance time elapses and then the supply of each voltage stops. If the
supply of voltage of the main line (+5VS, +5VA, +12VA) stops earlier than the 24V line does, it may
cause the damage of the electron device on each control circuit. To prevent this, the supply of these
voltages stops after the PWR-DN signal is output and the minimum retaining time elapses.
3. Output protection
Each output system includes an overcurrent and overvoltage protection circuits (a fuse and internal
protection circuit). This is to prevent the defectives (damage or abnormal operation of the secondary
circuit) which may be caused by an overcurrent due to a short circuit or an overvoltage due to a
short circuit between different voltages. If the protection circuit is activated (except the case the fuse
is blown out), remove the causes such as short-circuit. Turn ON the power again to clear the
overcurrent protection.
4. Recovering from super sleep mode (normal starting))

When the [ON/OFF] button on the control panel is pressed during the super sleep mode, a super
sleep mode shifting/recovering signal (SYS-EN) is output from the SYS board and then voltage
starts being supplied to all the lines, if no error was detected.
5. Shifting to super sleep mode (normal stopping)

When the [ON/OFF] button on the control panel is pressed for 1 second or more while the main
power switch of the equipment is toggled ON, a super sleep mode shifting/recovering signal (SYS-
EN) is output from the SYS board after the initialization is finished and then all lines for output
voltage except +5VS are closed.
The Super sleep mode is disabled under the following conditions.
- When the Super sleep mode is set to be disabled on the control panel, TopAccess and with the
code 08-8543
- When the Wireless LAN Module, Bluetooth Module, e-BRIDGE ID Gate or Data Overwrite
Enabler is installed, or when the IPsec Enabler is installed and its function is set to be enabled
- When operation is being performed in the self-diagnosis mode (Disabled until the main power
switch is turned OFF)
6. State of the power supply

- Power OFF
The main power switch of the equipment is turned OFF. Since DC voltage is not supplied to each
board, the equipment is not operable.
- Normal state (including Energy saving mode)

The main power switch of the equipment is turned ON and DC voltage is supplied to each board.
When the cover of the equipment is closed, 24V DC voltage is supplied and the equipment
enters into the ready/printing state.
- Sleep mode
Since +5VB, +5VD, +12VB and +24V DC voltages are not supplied but +12VA, +5VA and +5VS
DC voltages only, the equipment does not enter into the ready state.

3 - 118
- Super Sleep mode
Only DC voltage and +5VS are output from the power supply unit. The [ON/OFF] button is
monitored and the LED of the main power switch is lit.

3 - 119
3.18.4 Output Channel
The following are 2 output channels for the main power switch line.
1. +5.1 V
+5.1VS: CN402 Pin 7, Pin 8
Output to the SYS board
+5.1VA: CN402 Pins 12, 13 and 14
+5.1VB: CN402 Pins 20
+5.1VB: CN403 Pins 2 and 3
Output to the IMG board
+5.1VB: CN404 Pin 1
Output to the LGC, PFP/LCF (via LGC board)
+5.1VB: CN405 Pin 1
Output to the LGC board
+5.1VB: CN406 Pin 4
Output to the Finisher
+5.1VB: CN407 Pins 1 and 2
Output to the SLG board and RADF
2. +12 V
+12VA: CN402 Pins 17 and 18
+12VB: CN402 Pin 18
+12VB: CN404 Pin 7
+12VB: CN407 Pin 14
Output to the SLG board
The following are 2 output channels for the cover switch line.
1. +5.1 V
+5.1VD: CN405 Pin 4
2. +24 V
+24VD1: CN405 Pin 5
+24VD2: CN405 Pin 6
Output to the LGC board, PFC board (via LGC board),
high-voltage transformer (via LGC board)
+24VD3: CN405 Pins 7
Output to the PFC board (via LGC board)
+24VD4: CN406 Pin 2
Output to the Finisher
+24VD5: CN407 Pins 9, 10, 11 and 12
Output to the SLG board, RADF

3 - 120
Output voltage by the type of connector
Main power switch line

Connector Destination Voltage
CN402 For the SYS board +5.1VA, +5.1VB, +5.1VS, +12VA
CN403 For the IMG board +5.1VB
CN404 For the LGC board, LCF (Option: via LGC +5.1VB, +12VB
board)
CN405 For the LGC board +5.1VB 3
CN406 For the Finisher (Option) +5.1VB
CN407 For the SLG board, RADF +5.1V, +12VB
Cover switch line

CN405 For the LGC board, LCF (Option: via LGC +5.1VD, +24VD1, +24VD2, +24VD3
board),
CN406 For the Finisher (Option) +24VD4
CN407 For the SLG, RADF +24VD5
AC line
CN401 AC input -
CN408 Heater lamp Lamp output

3 - 121
3.18.5 Fuse
When the power supply secondary fuse is blown out, confirm that there is no abnormality with each part
using the following table.
Voltage Board/Unit Part Fuse type

+24VD1 LGC board Fuser motor M6 F201:
2nd transfer cam motor M48 8 A (Semi time-lag)
Transfer belt cam motor M14
Toner motor-K M15
Toner motor-C M16
Toner motor-M M17
Toner motor-Y M18
Drum motor-K M27
Drum motor-YMC M28
Developer unit motor-K M29
Developer unit mixer motor-K M30
Developer unit motor-YMC M31
Developer unit mixer motor-YMC M32
Pressure roller contact/release clutch CLT1
Discharge LED-Y ERS-Y
Discharge LED-M ERS-M
Discharge LED-C ERS-C
Discharge LED-K ERS-K
Key copy counter, copy key card, coin
controller

3 - 122
+24VD2 LGC board Sub-hopper toner motor-K M19 F202:
Sub-hopper toner motor-C M20 8 A (Semi time-lag)
Sub-hopper toner motor-M M21
Sub-hopper toner motor-Y M22
Needle electrode cleaner motor-K M23
Needle electrode cleaner motor-C M24
Needle electrode cleaner motor-M M25 3
Needle electrode cleaner motor-Y M26
Waste toner transport motor M33
Polygonal motor M34
Mirror motor-M M35
Mirror motor-C M36
Mirror motor-K M37
Shutter motor M38
Auto-toner sensor-K S26
Auto-toner sensor-C S27
Auto-toner sensor-M S28
Auto-toner sensor-Y S29
Drum surface potential (V0) sensor-K S34
Image quality shutter solenoid SOL3
V0 sensor shutter solenoid-K SOL4
EPU cooling fan F14
Toner cartridge heat insulation fan F21
Laser optical unit cooling fan (Front) F22
Laser optical unit cooling fan (Rear) F23
Ozone suctioning fan F24
Scattered toner suctioning fan F25
Toner cooling exhaust fan F31
Lower exit section cooling fan-3 F36
High-voltage transformer-1 HVT1
High-voltage transformer-2 HVT2
PFC board Tray-up motor-1 M44
3rd drawer transport clutch CLT4
3rd drawer feed clutch CLT5
4th drawer transport clutch CLT6
4th drawer feed clutch CLT7
Bridge unit cooling fan (rear) F7
Exit paper cooling fan (rear) F15
Upper exhaust fan (left) F29
Upper exhaust fan (right) F30
Tandem LCF solenoid SOL9
Stopper opening/closing solenoid SOL10
(front)
Stopper opening/closing solenoid SOL11
(rear)

3 - 123
+24VD3 PFC board Exit motor M2 F203:
Reverse motor M3 8 A (Semi time-lag)
Bridge unit transport entrance motor M4
Bridge unit transport exit motor M5
ADU motor-1 M7
ADU motor-2 M8
TRU waste toner motor M10
TRU waste toner transport motor M11
Bypass motor M12
Transfer belt motor M13
Registration motor M39
Transport motor-1 M40
Transport motor-2 M41
Feed motor M42
Feed/transport motor M43
Tray-up motor-2 M45
Tandem LCF tray-up motor M46
Tandem LCF end fence motor M47
Transport path switching solenoid-1 SOL1
Transport path switching solenoid-2 SOL2
Bypass pickup solenoid SOL8
Exit paper cooling fan (front) F5
Bridge unit cooling fan (front) F6
Reversed paper cooling fan F11
Upper exit section cooling fan-1 F32
Upper exit section cooling fan-2 F33
+24VD4 Finisher F204:
8 A (Semi time-lag)
+24VD5 SLG board F205:
RADF 8 A (Semi time-lag)
+5VB LGC board F210:
5 A (Semi time-lag)
+5VS SYS board, F211:
Control panel 2.5 A (PolySwitch)

3 - 124
4. DISASSEMBLY and REPLACEMENT
4.1 Disassembly and Replacement of Covers
4.1.1 Front lower cover
(1) Pull out the 1st drawer.

(2) Loosen 2 screws.
(3) Take off the front lower cover.
4
Fig. 4-1
4.1.2 Front cover

 P. 4-1"4.1.1 Front lower cover"
(2) Open the front cover.
(3) Remove 2 screws and take off the cover
support.
(4) Remove 1 clip.
(5) Lift up the supporting point of the left side
hinge and move the front cover to the right
side to take it off.
Fig. 4-2

DISASSEMBLY and REPLACEMENT
4-1
4.1.3 Top right cover
(1) Remove 3 screws and take off the top right

cover.
Fig. 4-3
4.1.4 Right top cover
(1) Take off the top right cover.

 P. 4-2"4.1.3 Top right cover"
(2) Open the duplexing unit.
(3) Remove 2 screws and take off the right top
cover.
Fig. 4-4
4.1.5 Top front cover
(1) Take off the right top cover.

 P. 4-2"4.1.4 Right top cover"
(3) Remove 3 screws and take off the top front
cover.
Fig. 4-5

4-2
4.1.6 Top left cover
(1) Remove 2 screws and take off the filter cover

and top left cover.
Fig. 4-6
4.1.7 FAX cover
(1) Remove 1 screw and take off the FAX cover.

Notes:
When the optional FAX Unit (GD-1270) has
been installed, take off the modular cable
cover before the FAX cover.
Fig. 4-7
4.1.8 Receiving tray
(1) Take off the top front cover.

 P. 4-2"4.1.5 Top front cover"
(2) Take off the top left cover.
 P. 4-3"4.1.6 Top left cover"
(3) Take off the FAX cover.
 P. 4-3"4.1.7 FAX cover"
(4) Open the reverse path cover.
(5) Remove 2 screws and take off the receiving
tray.
Fig. 4-8

4-3
4.1.9 Left middle cover
(1) Take off the rear cover.

 P. 4-7"4.1.18 Rear cover"
(2) Remove 1 shield seal.
(3) Remove 3 screws to take off the left middle
cover.
• When installing the left middle cover, be

sure to attach the shield seal back in its
original position.
Shield seal
Fig. 4-9
4.1.10 Left top cover
(1) Take off the receiving tray.

 P. 4-3"4.1.8 Receiving tray"
Fan cover
(2) Take off the left middle cover.
 P. 4-4"4.1.9 Left middle cover"
(3) Remove 2 screws and take off the fan cover.
(4) Remove 6 screws and take off the left top
cover.
Fig. 4-10
4.1.11 Left lower cover
(1) Remove 2 screws and take off the filter

cover.
(2) Remove 1 screw and take off the left lower
cover. Filter cover
Fig. 4-11

4-4
4.1.12 Bypass tray unit (Removing tray arm)
(1) Secure the sliding section of the tray arm,

and then remove the tray arm by pulling its
Joint
joint up.
The tray can be easily taken out by lifting up
its leading edge with the sliding section
secured.
Secure here
4
Tray arm
Fig. 4-12
4.1.13 Duplexing unit front cover

(2) Remove the tray arms.
 P. 4-5"4.1.12 Bypass tray unit (Removing
tray arm)"
(3) Remove 3 screws and take off the duplexing
unit front cover.
Fig. 4-13
4.1.14 Duplexing unit rear cover

(2) Remove the tray arms.
 P. 4-5"4.1.12 Bypass tray unit (Removing
tray arm)"
(3) Remove 3 screws and take off the duplexing
unit rear cover.
Fig. 4-14

4-5
4.1.15 Paper feed cover

(2) Open the paper feed cover.
(3) Remove 1 clip to take off the paper feed
cover.
Fig. 4-15
4.1.16 RADF connector cover
(1) Remove 1 screw and take off the RADF

connector cover.
Fig. 4-16
4.1.17 Right rear cover

(2) Take off the RADF connector cover.
 P. 4-6"4.1.16 RADF connector cover"
(3) Take off the LAN cable cover.
(4) Remove 1 screw and take off the filter cover.
(5) Remove 3 screws and take off the right rear
cover.
Filter cover
LAN cable cover

Fig. 4-17

4-6
4.1.18 Rear cover
(1) Remove 10 screws and take off the rear

cover.
Fig. 4-18
4.1.19 Upper exhaust fan cover
(1) Remove 1 screw and take off the upper

exhaust fan cover.
Fig. 4-19
4.1.20 Top rear cover
(1) Take off the RADF.

 P. 4-256"4.11.1 RADF"
(2) Take off the top left cover.
(3) Take off the upper exhaust fan cover.
 P. 4-7"4.1.19 Upper exhaust fan cover"
(4) Remove 2 screws and take off the top rear
cover.
Fig. 4-20

4-7
4.1.21 Left corner cover

 P. 4-2"4.1.3 Top right cover"
(2) Pull out all the drawers.
(4) Remove 2 screws and take off the left corner
cover.
Fig. 4-21
4.1.22 Right corner cover
(1) Pull out all the drawers.

(5) Open the paper feed cover.
(6) Remove 2 screws and take off the right
corner cover.
Fig. 4-22

4-8
4.2 Control Panel
4.2.1 Control panel unit
(1) Release 4 latches and then take off the

control panel hinge cover. Control panel
hinge cover
Latch
Latch
Fig. 4-23
(2) Disconnect 1 connector and release 1 clamp.
2
1
Fig. 4-24
(3) Remove 4 screws.
(4) Take off the control panel unit by lifting it up.
Control panel unit

Fig. 4-25

4-9
4.2.2 Control panel rear cover
(1) Take off the control panel unit.

 P. 4-9"4.2.1 Control panel unit"
(2) Remove 8 screws and then take off the
control panel rear cover.
Control panel
rear cover
Fig. 4-26
4.2.3 Display PC board (DSP)
(1) Take off the control panel rear cover.

 P. 4-10"4.2.2 Control panel rear cover"
(2) Disconnect 4 connectors.
Fig. 4-27
display PC board. Display PC board
Fig. 4-28

4 - 10
4.2.4 Shielding plate
Fig. 4-29
(2) Release the harness from 1 harness clamp.
Fig. 4-30
Fig. 4-31

4 - 11
Fig. 4-32
(5) Release the harness clamp from 1 harness
clamp and take off the shielding bracket.
Shield bracket
Fig. 4-33
Notes:
When installing the shield bracket, pass the
harness through its hole. Shield bracket
Fig. 4-34

4 - 12
4.2.5 Key PC board-1 (KEY1)
(1) Take off the shielding plate.

 P. 4-11"4.2.4 Shielding plate" Sheet
(2) Remove a sheet.
(3) Remove 9 screws and then take off the key
PC board-1.
Key PC board-1
Fig. 4-35
4.2.6 Key PC board-2 (KEY2)

 P. 4-11"4.2.4 Shielding plate" Sheet
(2) Remove a sheet.
(3) Remove 6 screws and then take off the key
PC board-2.
Key PC board-2
Fig. 4-36
4.2.7 Touch panel (TCP)

 P. 4-11"4.2.4 Shielding plate"
(2) Remove 4 screws and then take off the touch Touch panel
panel.
Fig. 4-37

4 - 13
4.2.8 Control panel cover

control panel cover.
latch
Control panel cover

Fig. 4-38

4 - 14
4.3 Scanner
4.3.1 Original glass
(1) Open the RADF.

(3) Remove 1 screw and take off the bracket.
Bracket
4
Fig. 4-39
(4) Remove 2 screws and take off the fixing
bracket.
Fixing bracket
Fig. 4-40
(5) Take off the original glass.
Notes:
When installing, fit 2 small protrusions of the
original glass in the groove of the equipment
and fix the original glass with the fixing
bracket by pushing it to the left rear direction.
Fig. 4-41

4 - 15
4.3.2 Lens cover

 P. 4-15"4.3.1 Original glass"
(2) Release 1 clamp and disconnect 1
connector.
Clamp
Fig. 4-42
(3) Remove 5 screws and take off the lens
cover.
Lens cover
Fig. 4-43
4.3.3 SLG board cooling fan (F1)
(1) Take off the lens cover.

 P. 4-16"4.3.2 Lens cover"
SLG board cooling fan
(2) Remove 2 screws and disconnect 1
connector.
(3) Take off the SLG board cooling fan.
Fig. 4-44

4 - 16
4.3.4 Automatic original detection sensor <APS sensor> (S1-5)
[A] A4 series (APS-1, -2, -3, -C, -R)

 P. 4-16"4.3.2 Lens cover"
(3) Disconnect 1 connector, remove 1 screw and
take off the APS sensor.
4
Fig. 4-45
(4) Disconnect 1 connector each, release 2
latches each and take off 4 APS sensors.
Latch
Fig. 4-46
[B] LT series (APS-2, -3, -C, -R)

 P. 4-16"4.3.2 Lens cover"
take off the APS sensor.
Fig. 4-47

4 - 17
(4) Disconnect 1 connector each, release 2
latches each and take off 3 APS sensors.
Latch
Fig. 4-48
4.3.5 Exposure lamp (EXP)

(3) Move the carriage-1 to the center position.
Fig. 4-49
Notes:
Rotate the drive pulley to move the carriage.
Drive pulley
Fig. 4-50

4 - 18
(4) Disconnect the connector of the exposure
lamp.
Notes:
When disconnecting the connector, pay
attention not to give load to the carriage
frame.
(5) Release the harness from the harness
clamp.
Fig. 4-51
(6) Move the carriage-1 to the position where
the side of the frame is cut out.
Fig. 4-52
(7) Remove 1 screw.
(8) Lift up the front side of the exposure lamp Exposure lamp
and take off by sliding it.
Fig. 4-53

4 - 19
4.3.6 Exposure lamp cooling fan-1 (F2)
(1) Open the RADF.

(3) Move the carriage-1 to the right side.
Fig. 4-54
Notes:
Drive pulley
Fig. 4-55
(4) Disconnect 1 connector.
(5) Remove 3 screws, and take off the Exposure Exposure lamp cooling fan-1
lamp cooling fan-1.
Notes:
When installing the fan, do not tighten the
screw too much.
Fig. 4-56

4 - 20
4.3.7 Scanner unit cooling fan-1 (F3)
(1) Take off the top rear cover.

 P. 4-7"4.1.20 Top rear cover"
(2) Remove 3 screws and take off the duct Duct cover
cover.
Fig. 4-57
(3) Lift the duct.
Duct
Fig. 4-58
Notes:
Pass the cable through cutout of the duct to
install it in the equipment. Duct
Fig. 4-59

4 - 21
(4) Disconnect 1 connector and take off the
Scanner unit
scanner unit cooling fan-1.
cooling fan-1
Fig. 4-60
4.3.8 Exposure lamp cooling fan-2 (F26)
(1) Open the RADF.

(3) Move the carriage-1 to the right side.
Fig. 4-61
Notes:
Drive pulley
Fig. 4-62

4 - 22
(4) Remove the seal and then disconnect 1
connector.
Seal
4
Fig. 4-63
(5) Remove 3 screws, and take off the Exposure
lamp cooling fan-2.
Notes:
When installing the fan, do not tighten the
screw too much.
Exposure lamp
cooling fan-2
Fig. 4-64
4.3.9 Upper exhaust fan (left) (F29)

(2) Disconnect 1 connector. Purple
Notes:
When connecting the connector of the upper
exhaust fan (left), be sure that you do not Purple
use the wrong one.
Fig. 4-65

4 - 23
(3) Take off the upper exhaust fan (left).
Upper exhaust fan (left)
Fig. 4-66

4 - 24
4.3.10 Upper exhaust fan (right) (F30)

(2) Disconnect 1 connector. Black
Notes:
When connecting the connector of the upper
exhaust fan (right), be sure that you do not Black
use the wrong one.
Fig. 4-67
(3) Take off the upper exhaust fan (right).
Upper exhaust fan (right)
Fig. 4-68

4 - 25
4.3.11 Lens unit
[A] Lens unit
(1) Remove the lens cover.

 P. 4-16"4.3.2 Lens cover" Lens unit
(2) Disconnect 1 connector and remove 4
screws, then take off the lens unit.
Notes:
1. When installing the lens unit, fix it while
pushing it to the rear direction.
2. The lens unit must not be readjusted and
some part of its components must not be
replaced in the field since the unit is
precisely adjusted. If any of the
components is defective, replace the
whole unit.
Fig. 4-69
3. Do not touch 8 screws shown with the

arrows when replacing the lens unit.
Fig. 4-70
4. Handle the unit with care. Do not touch

the adjusted area and lens. (Hold the unit
as the right figure.)
Fig. 4-71

4 - 26
[B] Installation of lens unit
(1) Attach the lens unit and fix it temporarily with

2 screws. [Rear]
(2) Match the center scale of the plate in which
the unit is to be installed and the rightmost Screw
scale of the adjusting hole on the lens unit
plate.
[Front]
Fig. 4-72
(3) Tighten 4 screws securely to fix the lens unit
while pushing it to the rear side. [Rear]
Screw
Screw
[Front]
Fig. 4-73
4.3.12 Scan motor (M1)
(1) Remove the RADF.

Bracket
(3) Remove 4 screws and take off the bracket.
Fig. 4-74

4 - 27
(4) Release the harness from the harness
clamp. Scan motor
(5) Remove 3 screws and take off the scan
motor with the whole bracket.
Notes:
When installing the scan motor, be sure to
perform the belt tension adjustment.
 P. 6-82"6.6.2 Belt tension adjustment of
the Scan motor"
Screw
Fig. 4-75
4.3.13 Carriage-1

(4) Move the carriage and position the holes of
the carriage to the holes of the frame.
(5) Remove 2 screws and take off the brackets
fixing the carriage-1 to the wire.
Fig. 4-76
(6) Remove the square seal fixing the lamp
harness to the base. Disconnect the Connector Seal
connector of the lamp harness from the SLG
board
Fig. 4-77

4 - 28
Notes:
Be sure to install the lamp harness by Lamp harness Lamp harness
following the procedure below. Black Line
1. Clean the seal adhering surface with
alcohol.
2. Align the black line on the lamp harness
with the position as shown in the figure, Hole
and fix it with a seal.
Punched mark Seal
Fig. 4-78
3. Align the bent portion of the lamp harness

with the position as shown in the figure,
and fix it with a seal. Lamp harness
Seal
4. After the installation, move carriage-1
towards the left and confirm that there is
no abnormality in the lamp harness, such
as twisting.
Punched mark
Fig. 4-79
(7) Rotate the carriage-1 in the direction shown
in the figure at right, not to touch the mirror.
Then take off the carriage-1.
Notes:
When replacing the mirror-1, replace the
carriage-1 together with mirror-1.
Mirror-1 should not be removed.
Fig. 4-80
Notes:
(A)
When installing carriage-1, fix the bracket
temporarily at the position (A). Then move it
to the direction (B), push it to the end and fix
securely.
(B)
(A)
Fig. 4-81

4 - 29
4.3.14 Inverter board (INV)
(1) Take off the carriage-1.

 P. 4-28"4.3.13 Carriage-1"
Inverter board Inverter cover
(3) Remove 4 screws and take off the inverter
cover and inverter board.
Fig. 4-82
(4) Remove 2 screws and take off the inverter
board.
Inverter board
Fig. 4-83
4.3.15 Carriage wire / carriage-2
[A] Carriage wire / carriage-2
(1) Take off the carriage-1.

 P. 4-28"4.3.13 Carriage-1"
(2) Attach the wire holder jigs to the pulleys to
prevent the wires from loosening.
Fig. 4-84

4 - 30
Notes:
1. When the wire holder jig is attached,
Arm
make sure that the wire is not shifted or
loosened.
2. The wire should come out of the slot of
the wire holder jig and be passed under
the arm of it.
Wire holder jig
Wire holder jig 4
Fig. 4-85
(3) Detach the tension springs of the front and
rear sides.
Tension spring
(4) Remove the carriage wires.
Tension spring
Fig. 4-86
(5) Rotate the carriage-2 in the direction where
the inside of the frame is dented shown in (B)
the figure at right, not to touch the mirrors.
Then take off the carriage-2.
Notes:
1. When replacing the mirrors-2 and -3,
replace the carriage-2 together with
mirrors-2 and -3. Mirrors-2 and -3 should
not be removed.
2. When installing carriage-2, fix the front
bracket temporarily and move it in the
direction of (B) after the wires are
installed. Then push it to the end and fix it
securely. Fig. 4-87
( P. 4-29"Fig. 4-81 ")

4 - 31
[B] Installing carriage wires
(1) When replacing the carriage wires, refer

illustrations below: [Front]
Carriage-2
Notes: Carriage wire
Adjustment of the carriage wire tension is not
necessary since a certain tension is applied Bracket for carriage-1
to the carriage wires by the tension
springs.Make sure the tension applied to the
Idler pulley
wire is normal.
Wire pulley Hook
Tension spring
Fig. 4-88
[Rear]
Carriage-2
Carriage wire
Bracket for carriage-1
Hook
Idler pulley
Wire pulley
Tension spring
Fig. 4-89

4 - 32
[C] Winding the wires around the wire pulley
(1) Pull the Ø3 ball terminal located at the center

[Rear] 2 turns 4 turns
of the wire into a hole on the wire pulley.
One end of the wire with a hook attached
comes to the outside.
(2) Wind the wires around the wire pulleys of the
front and rear sides. The number of turns to
be wound are as follows:
• 2 turns toward the opposite side of the
boss Ball terminal
• 4 turns toward the boss side No space between turns 4
Notes: Hook
Pay attention to the followings when the Color: Silver
wires are wound around the pulleys:
• Do not twist the wire. Fig. 4-90
• Wind the wires tightly so that they are in
complete contact with the surface of the 4 turns 2 turns
[Front]
pulleys.
• Each turn should be pushed against the
previously wound turn so that there is no
space between them.
Ball terminal
No space between turns
Hook
Color: Black
Fig. 4-91
(3) After winding the wires around the pulleys,
attach the wire holder jigs not to loosen the
wires. Arm
Notes:
1. When the wire holder jig is attached,
make sure that the wire is not shifted or
loosened.
2. The wire should come out of the slot of Wire holder jig
the wire holder jig and be passed under
the arm of it.
Wire holder jig
Fig. 4-92

4 - 33
4.3.16 Carriage home position sensor (S6)

(2) Remove the seal.
(3) Disconnect 1 connector. Release the latches
and take off the carriage home position
sensor.
Carriage
home position sensor
Fig. 4-93
4.3.17 Platen sensor (S7)
(1) Remove the RADF.

 P. 4-7"4.1.20 Top rear cover" Platen sensor
(3) Disconnect 1 connector. Release the latches
and take off the platen sensor.
Fig. 4-94
4.3.18 SLG board (SLG)
(1) Open the RADF.

 P. 4-16"4.3.2 Lens cover"
(3) Disconnect 10 connectors, remove 4 screws
and take off the SLG board. SLG board
Fig. 4-95

4 - 34
4.4 Laser Optical Unit
4.4.1 Laser optical unit

(2) Take off the left middle cover.
Notes:
When installing the laser optical unit, attach
the left middle cover before the rear cover
4
since the former may catch the flat cable.
(3) Disconnect 3 connectors and release the
harness from 2 harness clamps.
(4) Remove 2 harness clamps.
Fig. 4-96
harness clamp. Then remove 1 screw and a
grounding terminal to take off the bracket.
Fig. 4-97
(6) Install the removed harness clamp in the
hole of the frame.
Fig. 4-98

4 - 35
(7) Disconnect 4 flat cables from the LGC board.
Then remove 2 flat cable clamps on the
frame. C K
Notes:
When installing, be sure to connect the flat
cables at the proper positions.
Y M
Fig. 4-99
Notes:
When installing, be sure to align its black line
with the edge of the equipment.
Black line
Fig. 4-100
(8) Remove 2 screws and then take off the EPU
cooling fan duct.
Fig. 4-101
(9) Release 1 latch and then take off the ozone
suctioning fan duct.
Fig. 4-102

4 - 36
(10) Pull out the EPU together with the transfer
belt. Then remove 2 screws.
Notes:
When reassembling, make sure the bosses
of the laser optical unit is securely inserted
into the hole of the plate.
Fig. 4-103
(11) Slide the laser optical unit to the rear side
and then quietly pull out the unit towards the
paper exit side.
Notes:
When the laser optical unit is replaced, start
the equipment in the adjustment mode (05)
and perform the code 4721 before the
normal start-up.
Fig. 4-104
Notes:
1. Do not leave fingerprints or stains on the
slit glass of the laser optical unit.
2. Pay close attention not to cause any
impact to the laser optical unit because it
is a precision apparatus.
3. Place the removed laser optical unit so as
B A
not to cause any load for the polygonal
motor.
4. Do not disassemble the laser optical unit
in the field because it is precisely
adjusted and very sensitive to dust and
stains.
5. In the case of the laser optical unit, Fig. 4-105
horizontally hold the parts A and B shown
in the figure. Be careful not to apply
pressure to the top of the unit (the cover)
with your hands, etc. because the slit
glass and the polygonal motor are
installed in this section.
6. When the laser optical unit has been
taken off, keep the shutter closed unless
otherwise required.

4 - 37
4.4.2 Laser optical unit cooling fan (front) (F22)

(2) Take off the right corner cover.
 P. 4-8"4.1.22 Right corner cover"
(3) Pull out the process unit.
 P. 4-91"4.6.1 Pulling out the process unit [2]
(EPU tray)"
(4) Disconnect the 3 connectors [1], and release
the harness from the harness clamp [2].
[1]
Fig. 4-106
Notes:
When installing the laser optical unit cooling
duct to the equipment, set its harness as
shown in the figure.
Fig. 4-107
(5) Release 1 rocking support.
Fig. 4-108

4 - 38
Fig. 4-109
(7) Take off the laser optical unit cooling duct by
rotating it as shown in the figure.
Laser optical unit

cooling duct
Fig. 4-110
(8) Release 4 latches and take off the case.
Notes: Case
When taking off the case, do not pull any
harness which is coming out of the hole in
the case.
Latch
Latch
Fig. 4-111
(9) Take off the laser optical unit cooling fan
(front).
Laser optical unit
cooling fan (front)
Fig. 4-112

4 - 39
4.4.3 Laser optical unit cooling fan (rear) (F23)
(1) Take off the PFC board cover.

 P. 9-8"9.1.9 PFC board case"
(2) Release the harness from 2 harness clamps.
Fig. 4-113
screws, and then take off the laser optical
unit cooling duct. Laser optical unit
cooling duct
Fig. 4-114
(4) Release 2 latches and take off the duct
cover. Latch
(5) Take off the laser optical unit cooling fan
(rear). Latch
Duct cover
Laser optical unit

cooling fan (rear)
Fig. 4-115

4 - 40
4.4.4 Shutter
(1) Remove the laser optical unit.

 P. 4-35"4.4.1 Laser optical unit" A Shutter motor
(2) If the shutter is closed, rotate the shutter
motor section to open it. Shutter
A: Shutter closed
B: Shutter opened
B
4
Fig. 4-116
(3) Remove the shutter.
Shutter
Fig. 4-117
4.4.5 Shutter motor

 P. 4-35"4.4.1 Laser optical unit"
Notes:
Make sure that the shutter is closed.
(2) Remove 2 screws and disconnect 1 connector.
(3) Take off the shutter motor.
Shutter motor
Fig. 4-118

4 - 41
4.4.6 Shutter sensor (home position)

 P. 4-41"4.4.4 Shutter"
(3) Disconnect 1 connector.‘
Fig. 4-119
(4) Release 2 latches and take off the shutter
sensor (home position). Shutter sensor
(home position)
Latch
Fig. 4-120

4 - 42
4.4.7 Shutter sensor (end position)

 P. 4-41"4.4.4 Shutter"
Fig. 4-121
(4) Release 2 latches and take off the shutter
sensor (end position). Shutter sensor
(end position)
Latch
Fig. 4-122
4.4.8 Disassembly and replacement of the Polygonal motor

Notes:
Polygonal motor replacement is not recommended in the field; the image quality is not
guaranteed in such a case.
(1) Take off the laser optical unit. (Refer to

SERVICE MANUAL  P. 4-35"4.4.1 Laser
optical unit")

4 - 43
(2) Remove 3 screws and take off the polygonal
motor cover.
Polygonal motor cover
Fig. 4-123
Notes:
Glass
1. Treat the polygonal motor gently.
2. Never touch the surface of the polygonal
mirror or glass.If you do so, wipe the dirt
off using a clean and soft cloth, taking
care not to scratch the surface.
Polygonal mirror
Fig. 4-124
(3) Disconnect 1 connector, remove 4 screws
and then take off the polygonal motor.
Notes: Connector
1. Check that all 4 fixing screws for the
polygonal motor contact the base before
fixing the motor.
2. When installing the polygonal motor,
neither hold the condenser (element) on
the board nor damage the mirror with a
screwdriver.
Polygonal motor
Fig. 4-125

4 - 44
4.5.1 Bypass feed tray
(1) Take off the duplexing unit front cover.

 P. 4-5"4.1.13 Duplexing unit front cover"
(2) Take off the duplexing unit rear cover.
 P. 4-5"4.1.14 Duplexing unit rear cover"
(3) Disconnect 1 connector and remove 1 screw.
4
Connector
Fig. 4-126
(4) Lift up the hinge slightly and then take off the
bypass tray.
Notes:
When installing or taking off the bypass tray,
keep it setting up because it is tensed with a
spring.
Bypass feed tray
Fig. 4-127
4.5.2 Bypass feed unit
(1) Take off the bypass feed tray.

 P. 4-45"4.5.1 Bypass feed tray"
(3) Remove 1 screw and take off the SFB lower
cover.
Notes:
When the optional LCF is installed, be sure
to install the cover with the duplexing unit
opened wider than the LCF.
SFB lower cover

Fig. 4-128

4 - 45
(4) Disconnect 4 connectors and remove 2
screws. Then take off the bypass feed unit.
Bypass feed unit
Fig. 4-129
4.5.3 Bypass pickup solenoid (SOL8)
(1) Take off the bypass feed unit.

 P. 4-45"4.5.2 Bypass feed unit" Bypass pickup solenoid
(2) Remove a spring and 2 screws. Then take
off the bypass pickup solenoid together with
its link arm. Spring
Fig. 4-130
4.5.4 Bypass paper sensor (S71)
(1) Take off the bypass pickup solenoid.

 P. 4-46"4.5.3 Bypass pickup solenoid
(SOL8)"
(2) Take off the actuator.
Actuator
Fig. 4-131

4 - 46
(3) Disconnect 1 connector and release 3
latches. Then take off the bypass paper
sensor.
Bypass paper sensor 4
Fig. 4-132
4.5.5 Bypass pickup roller
(1) Remove 2 screws and then take off the SFB

upper cover.
SFB upper cover
Fig. 4-133
(2) Remove 1 clip and pull out the shaft. Then
take off the bypass pickup roller.
Fig. 4-134

4 - 47
4.5.6 Bypass upper unit

 P. 4-45"4.5.2 Bypass feed unit"
(2) Remove 4 screws, and then take off the
bracket.
Bracket
Fig. 4-135
(3) Remove 1 E-ring, 1 belt, 1 pulley and 1
bushing.
Bushing
Pulley
Belt
Fig. 4-136
bypass upper unit. Bypass upper unit
Fig. 4-137

4 - 48
4.5.7 Bypass feed roller
(1) Take off the bypass upper unit.

 P. 4-45"4.5.2 Bypass feed unit" Bypass feed roller
(2) Remove the clip and take off the bypass feed
roller.
Notes:
Make sure the following items when
assembling the bypass feed roller.
1. Set the timing belt to the pulley securely.
2. Do not put the wrong position when 4
setting the timing belt.
3. Be sure to insert the clip into the groove
of shaft.
4. Check that there is no stain such as oil on
the surface of timing belt, the pulley and Fig. 4-138
the roller.
5. Install the bypass pickup roller and the
bypass feed roller in the correct direction.
4.5.8 Bypass transport roller
(1) Take off the bypass upper unit.

 P. 4-48"4.5.6 Bypass upper unit"
(2) Remove 1 E-ring and slide the bushing to the
inner side. Bushing
Fig. 4-139
(3) Move the shaft to the right side and remove
the left bushing. Then take off the bypass
transport roller.
Bypass transfer roller
Fig. 4-140

4 - 49
4.5.9 Bypass motor(M12)

 P. 4-45"4.5.2 Bypass feed unit" Bushing
(2) Remove 1 belt, 1 E-ring, 1 pulley and 1
bushing. Belt
Pulley
Fig. 4-141
(3) Remove 1 screw and the grounding wire.
Ground wire
Fig. 4-142
(4) Remove 4 screws and a bracket.
Bracket
Fig. 4-143

4 - 50
bypass motor. Bypass motor
Fig. 4-144
4.5.10 1st drawer idling roller

 P. 4-45"4.5.2 Bypass feed unit" 1st drawer idling roller unit
(2) Remove 1 screw and take off the 1st drawer
idling roller unit.
Fig. 4-145
(3) Remove 2 screws and take off the roller
assembly. 1st drawer idling roller
Fig. 4-146

4 - 51
(4) Remove the 2 E-rings and take off the idling
roller.
Fig. 4-147
Notes:
1. When assembling the unit, pay attention
to the orientation of the bracket.
2. After the unit was assembled, perform
position adjustment of the media sensor.
Fig. 4-148
4.5.11 Bypass separation roller

Blacket
Fig. 4-149

4 - 52
(3) Remove 4 screws and take off the SFB lower
unit.
SFB lower unit

4
Fig. 4-150
and take off the SFB lower guide. SFB lower guide
Fig. 4-151
guide. Separation roller
Notes:
Make sure not to damage the latch of the
holder.
Fig. 4-152

4 - 53
4.5.12 Bypass feed sensor (S72)
(1) Take off the SFB lower unit.

 P. 4-52"4.5.11 Bypass separation roller"
(2) Disconnect 1 connector and release 3 Bypass feed sensor
latches. Then take off the bypass feed
sensor by pushing its actuator.
Fig. 4-153
4.5.13 Bypass paper size detection sensor (S70)

 P. 4-45"4.5.1 Bypass feed tray" Upper tray
(2) Remove 5 screws and take off the upper tray.
Fig. 4-154
(3) Remove 1 screw and remove a plate spring.
Plate spring
Fig. 4-155

4 - 54
Blacket
Fig. 4-156
Then take off the bypass paper size Bypass paper size detection sensor
detection sensor.
Fig. 4-157
4.5.14 Drawer feeding unit
(1) Open the duplexing unit and the feed cover.

(2) Remove 1 clip and take off the feed cover.
Fig. 4-158

4 - 55
(3) Pull out the drawer.
screws. Then take off the drawer feeding
unit.
Notes:
When taking off the drawer feeding unit of
the 1st drawer, perform position adjustment
for the media sensor after the unit was
reinstalled.
 P. 6-83"6.7.1 Adjustment of the media
sensor position"
Drawer feeding unit
Fig. 4-159
4.5.15 Feed roller
(1) Take off the drawer feeding unit.

 P. 4-55"4.5.14 Drawer feeding unit"
(2) Remove 1 clip. Press down the lever and Feed roller
take off the feed roller.
Lever
Fig. 4-160
4.5.16 Pickup roller

Pickup roller
(2) Remove 1 clip and take off the pickup roller.
Fig. 4-161

4 - 56
4.5.17 Separation roller

Separation roller
(2) Loosen 2 screws and take off the paper
guide A.
(3) Remove 1 clip and take off the separation
roller.
Paper guide A
Fig. 4-162
4.5.18 Transport roller

(2) Loosen 2 screws and take off the paper
guide A.
Paper guide A
Fig. 4-163
(3) Remove 2 screws and 2 holder, and then
take off the paper guide B and paper guide
C.
Holder
Paper guide C
Holder
Paper guide B
Fig. 4-164

4 - 57
(4) Remove 1 screw and then take off the
bracket.
Bracket
Fig. 4-165
Then take off the sensor cover.
Sensor cover
Fig. 4-166
(6) Remove 1 E-ring and the gear.
Notes:
When assembling the unit, pay attention to
the orientation of the gear.
One-way clutch
Gear
Fig. 4-167
paper guide D.
Notes:
When reassembling, make sure the boss of
the paper guide is securely inserted into the
hole of the plate.
Paper guide D
Fig. 4-168

4 - 58
(8) Remove 1 E-ring and slide the bearing to the
inner side. Then take off the transport roller.
Transport roller 4
Fig. 4-169
4.5.19 Drawer detection sensor (S73/S81/S89/S97)

Then take off the sensor cover.
Sensor cover
Fig. 4-170
(3) Release 3 latches and take off the drawer
detection sensor.
Drawer detection sensor
Fig. 4-171

4 - 59
4.5.20 Drawer feed sensor (S78/S86/S94/S102)

(2) Remove 1 screw and 1 clamp. Then take off
the sensor bracket.
Blacket
Fig. 4-172
Then take off the drawer feed sensor. Drawer feed sensor
Notes:
When installing the sensors, make sure that
the protrusion of each sensor is inserted into
the hole of the bracket securely.
Fig. 4-173
4.5.21 Drawer transport sensor (S77/S85/S93/S101)

Then take off the sensor bracket.
Blacket
Fig. 4-174

4 - 60
Then take off the drawer transport sensor. Drawer transport sensor
Notes:
When installing the sensors, make sure that
the protrusion of each sensor is inserted into
the hole of the bracket securely.
Fig. 4-175
4.5.22 Drawer empty sensor (S75/S83/S91/S99)

latches. Then take off the drawer empty
sensor.
Drawer empty sensor
Fig. 4-176
4.5.23 Drawer tray-up sensor (S76/S84/S92/S100)

latches. Then take off the drawer tray-up
sensor.
Drawer tray-up sensor

Fig. 4-177

4 - 61
4.5.24 Drawer bottom sensor (S74/S82/S90/S98)
(1) Take off all the drawers.

 P. 4-68"4.5.33 Drawer"
latches. Then take off the drawer bottom
sensor.
Drawer bottom sensor
Fig. 4-178
4.5.25 Registration roller (Rubber)
(1) Take off the 2nd transfer roller front guide.

 P. 4-154"4.7.14 2nd transfer unit (TRU)"
(2) Remove 2 screws 2 springs and 2 holders.
Spring Holder
Fig. 4-179
(3) Take off the registration roller (rubber).
Registration roller (rubber)
Fig. 4-180

4 - 62
(4) Remove 2 holders, 2 bearings, 3 E-rings, 1
gear, 1 ground plate and 1 pin from the Registration roller (rubber)
Notes:
Make sure that the holders and the bearings
are installed in a correct position because
those for the front side differ from those for Bearing
the rear side.
4
Bearing
Fig. 4-181
4.5.26 Paper dust cleaning brush (registration roller)
(1) Take off the 2nd transfer unit.

 P. 4-154"4.7.14 2nd transfer unit (TRU)" Paper dust cleaning brush (registration roller)
(2) Remove 2 screws and slide the bracket of
the brush toward you.
(3) Take off the paper dust cleaning brush
quietly not to hit the bracket to the
Notes:
Clean paper dust on the brush, if any.
Fig. 4-182
4.5.27 Registration guide

(2) Remove 3 screws and slide the registration Registration guide
guide slightly to the rear side to release the
front hook.
Shoulder screw
Fig. 4-183

4 - 63
(3) Disconnect 1 connector. Then take off the
registration guide.
Registration guide
Fig. 4-184
4.5.28 Registration sensor (S52)
(1) Take off the registration guide.

 P. 4-63"4.5.27 Registration guide" Paper dust receiving tray
(2) Remove 3 screws and the paper dust
receiving tray.
Fig. 4-185
Then take off the registration sensor. Registration sensor
Fig. 4-186

4 - 64
4.5.29 Registration roller (Metal)
(1) Take off the registration guide.

 P. 4-63"4.5.27 Registration guide"
(2) Take off the registration motor.
 P. 4-69"4.5.35 Registration motor (M39)"
(3) Take off the laser unit cooling duct.
 P. 4-38"4.4.2 Laser optical unit cooling
fan (front) (F22)"
(4) Remove 1 E-ring on the front side and
remove the bearing.
4
Bearing
Fig. 4-187
(5) Take off the registration roller (metal) by
sliding it to the rear side and pulling it out
toward you.
Notes:
When removing the registration roller
(metal), be careful not to hit the roller gear on
the rear side to the frame because it may
scratch the roller.
Registration roller (Metal)
Fig. 4-188
4.5.30 2nd transfer side paper clinging detection sensor (S51)

(2) Disconnect 1 connector and remove 1 screw. Sensor holder
Then take off the sensor holder.
Fig. 4-189

4 - 65
(3) Remove 1 screw and then take off the 2nd
transfer side paper clinging detection sensor. 2nd transfer side paper clinging detection sensor
Fig. 4-190
Notes:
When installing the sensor holder, screw it in Sensor holder
while pressing it in the direction of the arrow.
Fig. 4-191
4.5.31 Media sensor (S69)

(2) Remove 1 screw and take off the SFB lower
cover.
Notes:
When the optional LCF is installed, be sure
to install the cover with the duplexing unit
opened wider than the LCF.
SFB lower cover

Fig. 4-192

4 - 66
(3) Remove or fully loosen the adjustment
screw.
Screw
4
Fig. 4-193
(5) Remove 1 screw and take off the media
sensor by tilting it down.
Bracket
Fig. 4-194
(7) Remove 2 screw and take off the media
sensor. Dowel
Notes:
1. When the media sensor (S69) is
replaced, perform position adjustment for
a new sensor after it was installed.  P.
6-83"6.7.1 Adjustment of the media
sensor position"
2. When installing, be sure that the 2 dowels Media sensor
of the bracket sensor are inserted
correctly.
Fig. 4-195
3. After the sensor is installed, be sure that

both sides of the sensor installation hole Window A
(fig. A) are not in contact with the sensor.
Media sensor
Fig. 4-196

4 - 67
4.5.32 Feed cover sensor (S114)
(1) Open the feed cover.

(2) Take off the sensor cover by pushing the
latch on its upper side.
Sensor cover
Fig. 4-197
latches. Then take off the feed cover sensor.
Feed cover sensor
Fig. 4-198
4.5.33 Drawer
(1) Pull out the drawer and remove paper in it.

(2) Remove 3 screws and take off the drawer.
Notes:
When installing, engage the left roller of the
drawer with the rail of the equipment, and
then place the right roller on the rail.
Fig. 4-199

4 - 68
4.5.34 Drawer paper size detection sensor-1/2 (S79/S80/S87/S88/S95/
S96/S103/S104)
(1) Take off all the drawers.

 P. 4-68"4.5.33 Drawer" Drawer paper size
(2) Disconnect 1 connector and release 2 hooks. detection sensor-2
Then take off each sensor.
4
Drawer paper size
detection sensor-1
Fig. 4-200
4.5.35 Registration motor (M39)
(1) Open the SYS board case.

 P. 9-2"9.1.3 SYS board case"
screws. Then take off the registration motor
with the bracket.
Notes:
When installing the motor, make sure that
the belt is hung on the gear and the pulley of
the motor securely.
Registration motor
Fig. 4-201
registration motor.
Registration motor
Fig. 4-202

4 - 69
4.5.36 Feed/transport drive unit
(1) Open the PFC board case.

screws. Then take off the feed/transport
drive unit.
Feed/transport drive unit
Fig. 4-203
4.5.37 Transport motor-1 (M40)
(1) Take off the feed/transport drive unit.

 P. 4-70"4.5.36 Feed/transport drive unit"
Plate
(2) Remove 4 screws and a plate.
Fig. 4-204
transport motor-1.
Transport motor-1
Fig. 4-205

4 - 70
4.5.38 Transport motor-2 (M41)
(1) Take off a plate.

 P. 4-70"4.5.37 Transport motor-1 (M40)"
transport motor-2.
Transport motor-2
Fig. 4-206
4.5.39 Feed motor (M42)
(1) Take off a plate.

 P. 4-70"4.5.37 Transport motor-1 (M40)"
(2) Remove 2 screws and then take off the feed
motor.
Feed motor
Fig. 4-207
4.5.40 Feed/transport motor (M43)

(2) Remove 4 screws and take off the feed/
transport motor [1].
[1]
Fig. 4-208

4 - 71
4.5.41 Paper feed drive unit

screws. Then take off the paper feed drive
unit [1].
Notes:
The number of clutches in the paper feed
drive unit of the Tandem LCF model differs
from that of the 4-drawer model.
[1]
Fig. 4-209
　(e-STUDIO5540C/6540C/6550C)
(1) Take off the paper feed drive unit.

 P. 4-72"4.5.41 Paper feed drive unit"
Bracket
Fig. 4-210
(3) Take off the 3rd drawer transport clutch and
3rd drawer feed clutch.
3rd drawer transport clutch
3rd drawer feed clutch

Fig. 4-211

4 - 72
　(e-STUDIO5560C/6560C/6570C)

 P. 4-72"4.5.41 Paper feed drive unit" [1]
(2) Remove 2 screws and take off the bracket[1].
Fig. 4-212
(3) Disconnect 1 connector[1].
Remove 1 bushing[4] and 2 clips[3]. [2]
[3]
Take off the 3rd drawer transport clutch[2].
(4) Disconnect 1 connector[5]. [4]
Remove 1 bushing[4] and 2 clips[3].
Take off the 3rd drawer feed clutch[6].
[1]
[6]
[3]
[4]
[5]
Fig. 4-213
Notes:
• When installing, be sure to align the
protrusion of the clutch to the position
• The color of the harnesses for the drawer
transport clutch and for the drawer feed
clutch is different. When installing, be [1]
sure to attach the corresponding harness.
Black: 3rd drawer transport clutch[1]
Red: 3rd drawer feed clutch[2]
[2]
Fig. 4-214

4 - 73
4.5.44 4th drawer transport clutch (CLT6)/4th drawer feed clutch(CLT7)
(e-STUDIO5540C/6540C/6550C)

Bracket
Fig. 4-215
(3) Take off the 4th drawer transport clutch and
4th drawer feed clutch.

Fig. 4-216
4.5.45 4th drawer transport clutch (CLT6)/4th drawer feed clutch(CLT7)

(e-STUDIO5560C/6560C/6570C)

[1]
(2) Remove 2 screws and take off the bracket[1].
Fig. 4-217

4 - 74
(3) Disconnect 1 connector[1].
Remove 1 bushing[4] and 2 clips[3]. [2]
Take off the 4th drawer transport clutch[2]. [3]
(4) Disconnect 1 connector[5]. [4]
Remove 1 bushing[4] and 2 clips[3].
Take off the 4th drawer feed clutch[6].
[1] [6]
[3]
[4]
4
[5]
Fig. 4-218
Notes:
1. When installing, be sure to align the
protrusion of the clutch to the position
2. The color of the harnesses for the drawer
transport clutch and for the drawer feed
clutch is different. When installing, be
sure to attach the corresponding harness. [1]
Yellow: 4th drawer transport clutch[1]
Blue: 4th drawer feed clutch[2]
[2]
Fig. 4-219
4.5.46 Tray-up motor-1 (M44)
(1) Remove the 1st and 2nd drawers.

(2) Take off the PFC board case.
screws. Then take off the tray drive unit [1].
[1]
Fig. 4-220

4 - 75
(4) Place the unit with its coupling up and
release 6 latches to take off the cover.
Notes:
Be careful in taking off the cover because
there is a spring in the tray drive unit.
Spring
Fig. 4-221
(5) Take off the tray-up motor.
Tray-up motor
Fig. 4-222
Notes:
Match the boss of the gear with the hole of
the cover when installing the motor.
Fig. 4-223

4 - 76
4.5.47 Tray-up motor-2 (M45)
(1) Remove the 3rd and 4th drawers or tandem

LCF.
(2) Take off the FIL board case.
 P. 9-21"9.1.18 FIL board"
screws. Then take off the tray drive unit [1].
[1]
Fig. 4-224
(4) Place the unit with its coupling up and
release 6 latches to take off the cover.
Notes:
Be careful in taking off the cover because
there is a spring in the tray drive unit.
Spring
Fig. 4-225
(5) Take off the tray-up motor.
Tray-up motor
Fig. 4-226

4 - 77
Notes:
Match the boss of the gear with the hole of
the cover when installing the motor.
Fig. 4-227
4.5.48 Transfer belt paper clinging detection sensor (S47)
(1) Pull out the transfer belt unit.

 P. 4-139"4.7.1 Pulling out the transfer belt
unit"
(2) Remove 1 screw and slide the middle guide
and then release 2 hooks.
Middle guide
Fig. 4-228
(3) Disconnect 1 connector and then take off the
middle guide.
Middle guide
Fig. 4-229

4 - 78
transfer belt paper clinging detection sensor. Transfer belt paper clinging detection sensor
Fig. 4-230
4.5.49 Tandem LCF tray-up motor (M46)
(1) Pull out the tandem LCF.

(2) Take off the FIL board case and reactor.
 P. 9-21"9.1.18 FIL board"
(3) Take off the switching regulator.
 P. 9-18"9.1.15 Switching regulator (PS)"
screws. Then take off the tandem LCF tray-
up motor unit.
Tandem LCF tray-up motor unit
Fig. 4-231
coupling [1] and spring [2]. [1]
[2]
Fig. 4-232

4 - 79
tandem LCF tray-up motor.
Cover
Tandem LCF
tray-up motor
Fig. 4-233
4.5.50 Tandem LCF end fence motor (M47)

(2) Take off the FIL board case and reactor.
 P. 9-21"9.1.18 FIL board"
screws. Then take off the tandem LCF end
fence motor unit [1].
Notes: [1]
Do not mix the tandem LCF tray-up motor
and the tandem LCF end fence motor [1]
when installing them. Fig. 4-234

coupling and spring. Coupling
Spring
Fig. 4-235

4 - 80
tandem LCF end fence motor.
Cover
Tandem LCF
end fence motor
Fig. 4-236
4.5.51 Tandem LCF standby unit

stopper plate.
Stopper plate
Fig. 4-237
(3) Insert the tandem LCF feeding unit.
(4) Remove 3 screws, and then take off the Tandem LCF standby unit
tandem LCF standby unit.
Fig. 4-238

4 - 81
4.5.52 Tandem LCF feeding unit
(1) Take off the tandem LCF standby unit.

 P. 4-81"4.5.51 Tandem LCF standby unit"
tandem LCF feeding unit.
Tandem LCF feeding unit
Fig. 4-239
4.5.53 Stopper opening/closing solenoid (front) (SOL10)/Stopper

opening/closing detection sensor (front) (S110)
(1) Take off the tandem LCF feeding unit.

 P. 4-82"4.5.52 Tandem LCF feeding unit" Feeding unit front cover
feeding unit front cover.
Fig. 4-240
(3) Remove 2 screws, release 2 hooks and then
take off the stopper unit. Stopper unit
Notes:
The position of the hook differs depending on
the destination.
Fig. 4-241

4 - 82
plate.
Plate
Notes:
The direction of the plate differs depending
on the destination (A4/LT). LT
Fig. 4-242
(5) Disconnect 1 connector, and then take off the
stopper opening/closing solenoid (front). Stopper opening/closing detection sensor (front)
latches. Then take off the stopper opening/
closing detection sensor (front).
Stopper opening/closing solenoid (front)

Fig. 4-243

4 - 83
4.5.54 Stopper opening/closing solenoid (rear)/Stopper opening/closing
detection sensor (rear) (S111)

 P. 4-82"4.5.52 Tandem LCF feeding unit"
(2) Remove 2 screws, release 2 hooks and then
take off the stopper unit.
Notes:
The position of the hook differs depending on
the destination.
Stopper unit
Fig. 4-244
plate. Plate
Notes:
The direction of the plate differs depending
on the destination (A4/LT). LT
Fig. 4-245
(4) Disconnect 1 connector, and then take off the
stopper opening/closing solenoid (rear). Stopper opening/closing detection sensor (rear)
latches. Then take off the stopper opening/
closing detection sensor (rear).
Stopper opening/closing solenoid (rear)
Fig. 4-246

4 - 84
4.5.55 Tandem LCF bottom sensor (S107)

 P. 4-82"4.5.52 Tandem LCF feeding unit" Feeding side tray
feeding side tray.
Fig. 4-247
latches. Then take off the tandem LCF Tandem LCF bottom sensor
bottom sensor.
Fig. 4-248
4.5.56 Standby side tray paper amount detection sensor (S106)

 P. 4-82"4.5.52 Tandem LCF feeding unit" Plate
plate.
Fig. 4-249

4 - 85
(3) Remove 3 screws, and then take off the link
arm. Link arm
Fig. 4-250
(4) Remove 1 screw, and then take off the rear
fence. Rear fence
Fig. 4-251
bracket.
Bracket
Fig. 4-252
latches. Then take off the standby side tray Standby side tray paper amount detection sensor
paper amount detection sensor.
Fig. 4-253

4 - 86
4.5.57 End fence home position sensor (S112)
(1) Pull out the standby unit, and slide the

standby tray to the feeding side.
Fig. 4-254
(2) Remove 1 screw, and then take off the
sensor cover. Sensor cover
Fig. 4-255
latches. Then take off the end fence home End fence home position sensor
position sensor.
Fig. 4-256

4 - 87
4.5.58 End fence stop position sensor (S113)
(1) Pull out the standby unit.

(2) Remove 2 screws, and then take off the front Front fence
fence.
Fig. 4-257
sensor cover. Sensor cover
Fig. 4-258
latches. Then take off the end fence stop End fence stop position sensor
position sensor.
Fig. 4-259

4 - 88
4.5.59 Standby side empty sensor (S109)

 P. 4-82"4.5.52 Tandem LCF feeding unit" Sensor cover
(2) Take off the rear fence.
 P. 4-85"4.5.56 Standby side tray paper
amount detection sensor (S106)"
sensor cover.
Fig. 4-260
sensor bracket. Standby side empty sensor
latches. Then take off the standby side
empty sensor.
Fig. 4-261
4.5.60 Standby side tray detection sensor (S108)
(1) Take off the tandem LCF standby unit.

 P. 4-81"4.5.51 Tandem LCF standby unit" Standby side tray detection sensor
then take off the bracket.
standby side tray detection sensor.
Bracket
Fig. 4-262

4 - 89
4.5.61 Tandem LCF solenoid (SOL9)
(1) Take off the transport roller.

 P. 4-57"4.5.18 Transport roller"
then take off the Tandem LCF solenoid.
Tandem LCF solenoid

Fig. 4-263

4 - 90
4.6.1 Pulling out the process unit (EPU tray)

 P. 4-1"4.1.1 Front lower cover" Right TBU lifting lever
(2) Loosen the fixing screw of the right TBU
lifting lever to unfix it.
Fig. 4-264
(3) Pull out the left TBU lifting lever toward you
until it reaches to a mark. Left TBU lifting lever
Mark
Fig. 4-265
(4) Turn the right TBU lifting lever to the left for
90 degrees.
(5) Turn the TBU locking lever for 45 degrees Right TBU lifting lever
(right hand).
2 1
TBU locking lever
Fig. 4-266

4 - 91
(6) Lift up the EPU locking lever.
EPU locking lever
Fig. 4-267
(7) Turn the EPU locking lever for 90 degrees.
EPU locking lever
Fig. 4-268
(8) Pull out the process unit by holding the EPU
locking lever.
Process unit
Fig. 4-269

4 - 92
Notes:
1. When the process unit is pulled out, be
sure to close the shutter of the sub-
hopper to prevent dust from entering into
the unit.
Shutter
4
Fig. 4-270
2. When the process unit is pulled out, clean

toner or dirt on the entrance of the waste
toner transport path on the equipment
side or on the toner supply opening of the
sub-hopper and stay, if there is any.
Fig. 4-271
3. Before you push the process unit back,

make sure that each lever is set as shown Left TBU lifting lever TBU locking lever
in the figure.
4. Turn the right TBU lifting lever downward
to unlock the TBU locking lever.
Right TBU lifting lever

Mark
Fig. 4-272

4 - 93
Notes:
Do not install the process unit with too much Stud Hole
force. Follow the procedure below when
installing the process unit.
1. Hold the levers on both sides and insert
the EPU tray slowly until it seems to
stop.(The stud should be inserted into the
hole of the frame.)In this case, the levers
face the inside.
Fig. 4-273
2. Place your hands in the position indicated

by the arrows below, and push it well.
Fig. 4-274
3. Turn both levers outside by 90 degrees

and push them down. 1
Fig. 4-275

4 - 94
4.6.2 Drum cleaner unit

 P. 4-91"4.6.1 Pulling out the process unit Drum cleaner unit
(EPU tray)"
(2) Take off the drum cleaner unit quietly not to
hit the drum to the surrounding parts.
Fig. 4-276
Notes:
When you hold the drum cleaner unit, hold
A
the part A shown in the figure. Do not touch
the part B because grease will adhere to
your hands.
Fig. 4-277

4 - 95
Notes:
1. When installing, place the drum cleaner Drum cleaner unit
unit by keeping it horizontal. In e-
STUDIO6550C/6570C, make sure to
install the correct position since it differs
depending on whether there is the V0
sensor or not.
Fig. 4-278
2. Confirm that the unit is placed horizontally

by holding 4 sections (shown in the
figure) securely and checking that no
lifting is found at each section.
Fig. 4-279
3. When installing the drum cleaner unit, be Shutter Close Shutter Open
Label
sure that the orange label attached on the
shutter is clearly seen.
Fig. 4-280
Notes:
The respective colors are separate in the
A
drum cleaner unit.
Only the location with the same color as the
EPU tray cannot be installed.
When installing, check that the colors match.
[1] Black, [2] Blue, [3] Peach, [4] Yellow. B
Fig. 4-281

4 - 96
4.6.3 Drum
(1) Take off the drum cleaner unit

 P. 4-95"4.6.2 Drum cleaner unit" Drum holder
(2) Take off the main charger unit. Drum
 P. 4-99"4.6.6 Main charger unit"
(3) Take off 2 drum holders. Drum holder
(4) Take off the drum by lifting it up straight.
Fig. 4-282
Notes:
Do not install the drum in a wrong direction.
Do not touch the drum flange on the rear
side (shown in grey in the figure) because
grease will adhere to your hands.
Front Rear
Fig. 4-283
4.6.4 Drum cleaning blade
(1) Take off the main charger unit.

(2) Take off the drum.
 P. 4-97"4.6.3 Drum"
(3) Remove 2 screws and then take off the drum
cleaning blade.
Notes:
When replacing the drum cleaning blade,
replace the blade side seal too if the
conditions of the blade side seal are as
follows:
• If the flock on the surface layer of blade Drum cleaning blade
side seal has peeled off and the sponge
of the layer below protrudes. Fig. 4-284
• If not in accordance with P. 4-98"Fig. 4-
286" and P. 4-98"Fig. 4-287" of “4.6.5
Blade side seal”.

4 - 97
4.6.5 Blade side seal
(1) Take off the drum cleaning blade.

 P. 4-97"4.6.4 Drum cleaning blade" Blade side seal
(2) Take off the blade side seal.
Fig. 4-285
Notes:
When replacing the blade side seals, follow Side seal Side seal
the procedure below.
1. Move the blade to the front side and then
0 mm
0 mm
install it with 2 screws.
2. Install the 2 blade side seals following the Blade Blade
standard shown in the figure.
0~0.3 mm 0~0.3 mm
Fig. 4-286
3. After the side seals are attached, move

the bracket retaining the blade and check
that it is neither caught nor comes up on
to the side seal.
Blade side seal
Drum cleaning blade
Fig. 4-287

4 - 98
4.6.6 Main charger unit
(1) Take off the drum cleaner unit.

 P. 4-95"4.6.2 Drum cleaner unit"
latches. Then take off the main charger unit.
4
Main charger unit
Fig. 4-288
4.6.7 Main charger grid
(1) Take off the Main charger unit [1].

 P. 4-99"4.6.6 Main charger unit" [2]
[1]
(2) Take off the main charger grid by pulling the
lever of the holder. [2] e-STUDIO6550C/
6570C:K, [3] Other.
Notes:
The shape of the grid is different only in e-
[3]
STUDIO6550C/6570C: K.
[2]: Only e-STUDIO6550C/6570C: K
[3]: Others
Fig. 4-289
4.6.8 Needle electrode cleaner
(1) Take off the main charger grid.

 P. 4-99"4.6.6 Main charger unit" Needle electrode cleaner
(2) Take off the needle electrode cleaner.
Fig. 4-290

4 - 99
4.6.9 Needle electrode
(1) Take off the needle electrode cleaner.

 P. 4-99"4.6.8 Needle electrode cleaner" Needle electrode
(2) Remove the holder and then take off the
needle electrode.
Fig. 4-291
4.6.10 Discharge LED (ERS-K/ERS-C/ERS-M/ERS-Y)
(1) Take off the main charger unit.

(2) Remove the discharge LED from the
protrusion of the charger case and take it off
by sliding it.
Discharge LED
Fig. 4-292
4.6.11 Sub-hopper

 P. 4-91"4.6.1 Pulling out the process unit
(EPU tray)"
(3) Release 4 hooks on the both sides.
(4) Release 4 hooks on the front and back side.
(5) Release the harness from 2 hooks, and take
out the sub-hopper [1].
[1]
Fig. 4-293

4 - 100
4.6.12 Sub-hopper toner sensor (S38/S39/S40/S41)
(1) Take off the sub-hopper.

 P. 4-100"4.6.11 Sub-hopper"
(2) Discharge toner. Holder
Notes:
When taking off the sensor while toner is still
in the sub-hopper, be careful not to spill the
toner out of the sub-hopper.
If the toner surface is higher than the sensor
installation position, it is recommended to 4
mix the toner by rotating the gear.
(3) Release 1 lock and take off the holder by
tilting it.
Fig. 4-294
Then take off the sub-hopper toner sensor.
Sub-hopper toner sensor
Fig. 4-295
4.6.13 EPU cover

 P. 4-100"4.6.11 Sub-hopper" EPU cover
(2) Remove 6 screws and release 5 latches.
Then pull out the EPU cover toward you.
Fig. 4-296

4 - 101
(3) Disconnect 1 connector and take off the EPU
cover.
EPU cover
Fig. 4-297
4.6.14 Sub-hopper toner motor (K/C/M/Y) (M19/M20/M21/M22)
(1) Take off the EPU cover.

 P. 4-101"4.6.13 EPU cover"
screws. Then take off the motor bracket.
Notes:
The shape of the bracket for K differs from
those for Y, M and C.
Motor bracket
Fig. 4-298
(3) Remove 2 screws and take off the sub-
hopper toner motor. Sub-hopper toner motor
Notes:
Pay attention to the size (length) of the
screws. If incorrect ones are used, the motor
could be damaged.
Screw
Fig. 4-299

4 - 102
4.6.15 EPU PC board

 P. 4-101"4.6.13 EPU cover"
EPU board
Fig. 4-300
(3) Remove 4 screws and then take off the EPU
board.
EPU board
Fig. 4-301

4 - 103
4.6.16 Drum surface potential sensors control PC board (V0S board) (e-
STUDIO6550C/6570C only)

 P. 4-101"4.6.13 EPU cover"
Drum surface potential sensors

control PC board
Fig. 4-302
(3) Remove 2 screws and then take off the V0S
board.
Drum surface potential sensors control PC board

Fig. 4-303
4.6.17 Auger lock detection sensor (S42)

 P. 4-101"4.6.13 EPU cover"
(2) Rotate the auger to escape the actuator from
the sensor.
Actuator
Fig. 4-304

4 - 104
latches and then take off the auger lock
detection sensor.
Auger lock detection sensor

4
Fig. 4-305
4.6.18 Main charger ozone exhaust fan-K/-C/-M/-Y (F17/F1/F19/F20)

 P. 4-101"4.6.13 EPU cover"
(2) Release 2 latches and take off the waste
toner duct.
Waste toner duct
Fig. 4-306
main charger ozone exhaust fan by sliding it. Main charger ozone exhaust fan
Notes:
Do not mix the duct of the fan for Y color with
others because its form differs from that of
others.
Fig. 4-307

4 - 105
4.6.19 Needle electrode cleaner detection sensor-K/C/M/Y (S30/S31/S32/
S33)

 P. 4-95"4.6.2 Drum cleaner unit" Needle electrode cleaner detection sensor
latches and then take off the needle
electrode cleaner detection sensor.
(K)
(C)
(M)
(Y)
Fig. 4-308
4.6.20 Needle electrode cleaner motor-K/-C/-M/-Y (M23/M24/M25/M26)
(1) Take off the process unit.

 P. 4-110"4.6.24 Developer unit" Motor holder
(2) Release 2 hooks. Then lift up the motor
holder.
motor holder.
Fig. 4-309
(4) Release 2 hooks and then take off the duct.
Duct
Fig. 4-310

4 - 106
(5) Remove 2 gears.
Gear
Fig. 4-311
(6) Release 1 lock and then take off the needle
electrode cleaner motor.
Notes:
When installing the motor, engage the
locking part with the recessed part of the
motor.
Needle electrode cleaner motor
Fig. 4-312
4.6.21 V0 sensor shutter solenoid (K) (SOL) (e-STUDIO6550C/6570C

only)
(1) Take off the EPU cover

 P. 4-101"4.6.13 EPU cover"
Fig. 4-313

4 - 107
(3) Release 1 hook and remove a stay.
Notes: Stay
Hold the upper side of the stay. Avoid
touching its shutter.
Fig. 4-314
(4) Remove 1 screw and take off the solenoid
holder by sliding it. Solenoid holder
Fig. 4-315
(5) Disconnect the joint of the link arm and then
remove the link arm from the shutter.
Link arm
Fig. 4-316
(6) Release the harness from the harness holder
and then take off the V0 sensor shutter V0 sensor shutter solenoid
solenoid.
Fig. 4-317

4 - 108
4.6.22 Drum surface potential sensor (K) (S34) (e-STUDIO6550C/6570C
only)
(1) Take off the solenoid holder.

 P. 4-107"4.6.21 V0 sensor shutter Holder
solenoid (K) (SOL) (e-STUDIO6550C/6570C
only)"
(2) Rotate the holder slightly to take off the drum
surface potential sensor board with the
holder.
4
Fig. 4-318
(3) Remove 1 spring, lift up the shutter by
holding its end, and then slide it to take it off. Shutter Spring
Fig. 4-319
(4) Release 2 hooks and then take off the drum
surface potential sensor.
Drum surface potential sensor
Fig. 4-320

4 - 109
4.6.23 Drum thermistor (K/Y) (THM1/THM2)
The drum thermistor is installed only on the Y and K drums.
(1) Take off the solenoid holder.

 P. 4-107"4.6.21 V0 sensor shutter
solenoid (K) (SOL) (e-STUDIO6550C/6570C
only)"
(2) Release 1 lock and then take off the drum
thermistor.
Drum thermistor
Fig. 4-321
4.6.24 Developer unit
(1) Take off the front cover.

 P. 4-1"4.1.2 Front cover"
 P. 4-95"4.6.2 Drum cleaner unit"
 P. 4-100"4.6.11 Sub-hopper"
(4) Remove a connector holder.
Connector holder
Fig. 4-322
(5) Remove 1 screw and the developer unit
locking.
Notes:
Be sure not to drop screws into the toner
inlet.
Developer unit locking
Fig. 4-323

4 - 110
(6) Release 1 lock to set up a stay.
Stay
Notes:
Hold the upper side of the stay. Avoid
touching its shutter.
Fig. 4-324
(7) Release 1 hook and take off the duct.
Duct
Fig. 4-325
(8) Pull out the developer unit slightly toward
you, and then take off the developer unit by
holding its rear side up.
Notes:
1. When installing or taking off the developer
unit, be careful not to hit the unit to the
surrounding parts, especially to a sensor
at the bottom of the EPU tray.
Developer unit
Fig. 4-326
2. Never turn the 2 couplings behind the

Coupling
developer unit in a direction opposite to
(for Developer sleeve)
the one shown with the arrow.
Coupling (for Mixer)
Fig. 4-327

4 - 111
4.6.25 Developer material
(1) Take off the Developer unit.

 P. 4-110"4.6.24 Developer unit"
(2) Release 2 hooks and then take off the
Developer front cover
developer front cover by sliding it.
Fig. 4-328
(3) Take off the developer upper unit by sliding it.
Developer upper unit
Fig. 4-329
(4) Discharge the developer material.
Notes:
When discharging the developer material, be
careful not to scatter the developer material
on the gear in the developer unit.
Developer material
Fig. 4-330

4 - 112
Notes:
1. Never turn the 2 couplings behind the Coupling
developer unit in a direction opposite to
the one shown with the arrow.

4
Fig. 4-331
2. Be sure not to lose the scraper in the

developer. Make sure that the scraper is Scraper
installed passing through the hole, and
check if the coupling can be turned in the
direction of the arrow in the figure.
Hole
Fig. 4-332
3. Be sure that there is no developer

material adhering to the driving gear in
the developer unit. Developer drive gear
Fig. 4-333

4 - 113
Notes:
Normally developer material does not need
to be replaced. If there is a need for
replacement, follow the procedure below.
1. Scrape off developer material adhering to
the magnet sleeve by rotating the
coupling.
2. Install the developer unit into the
equipment and attach a developer
material to the sub-hopper.
3. Turn the power of the equipment ON
while pressing [0] and [5] simultaneously.
Then perform the code 2400.
4. Install the sub-hopper after developer
material has been filled up.
4.6.26 Developer sleeve
(1) Take off the Developer unit.

(2) Release 2 latches and take off the cover. Cover
Fig. 4-334
(3) Release the latch and take off the recovery
roller.
Recovery roller
Fig. 4-335

4 - 114
(4) Remove 1 screw and take off the polarity
adjustment plate. Polarity adjustment plate
Notes:
Before disassembling, record (mark if any)
the scale pointed by the polarity adjustment
lever. Then match the polarity adjustment
plate at the scale previously recorded when
reassembling.
Fig. 4-336
(5) Remove 1 E-ring each from both sides and
then remove 2 bearings.
Bearing
Notes:
Adjust the gap between the developer sleeve
and the doctor blade after the installation.
Bearing
Fig. 4-337
(6) Take off the cover which is fixed with
adhesive tape. Blade cover
Notes:
Be careful not to damage seals when taking
off the blade cover.
Fig. 4-338
(7) Remove 2 E-rings and then take off the 2
bearings. Bearing
Bearing
Fig. 4-339

4 - 115
(8) Take off the developer sleeve.
Notes:
When installing, adjust the gap between the
developer sleeve and the doctor blade.
Developer sleeve
Fig. 4-340
4.6.27 Doctor blade
(1) Take off the blade cover.

 P. 4-114"4.6.26 Developer sleeve"
doctor blade.
Doctor blade
Fig. 4-341
4.6.28 Auto-toner sensor-K/C/M/Y (S26/S27/S28/S29)
(1) Take off the corresponding process unit

(EPU) in which the auto-toner sensor is
installed, and then take off the developer unit Auto-toner sensor
to remove the developer material out of the
unit.
 P. 4-112"4.6.25 Developer material"
(2) Disconnect 1 connector, remove 1 screw,
and then take off the auto-toner sensor.
Fig. 4-342

4 - 116
4.6.29 Drum drive unit

 P. 4-91"4.6.1 Pulling out the process unit
(EPU tray)"
(3) Disconnect 4 connectors and then release
the harness from the clamp.
Fig. 4-343
(4) Remove 4 screws and then take off the drum
drive unit [1].
[1]
Fig. 4-344
Notes:
1. Be careful not to hit the edge and the
coupling (circled in the figure) of the drum
drive unit. When you place the unit, set it
up as shown in the figure.
2. Do not disassemble the drum drive unit
because it is assembled using a jig very
precisely.
Fig. 4-345

4 - 117
4.6.30 Drum motor-K (M27)

 P. 4-7"4.1.18 Rear cover"
screws. Then take off the drum motor-K [1].
Notes:
Never loosen red screws fixing a rubber
damper. [1]
Fig. 4-346
4.6.31 Drum motor-YMC (M28)

 P. 4-7"4.1.18 Rear cover"
screws. Then take off the drum motor-YMC
[1].
Notes:
Never loosen red screws fixing a rubber
damper.
[1]
Fig. 4-347
Notes:
When installing the motor, make sure that
the mark of the gear is within the area of the
cutout (within the area indicated by the
arrow) of the bracket (3 positions at the same
Mark
time).
Fig. 4-348

4 - 118
4.6.32 K drum phase sensor (S44)

 P. 4-7"4.1.18 Rear cover"
(2) Release 4 re-use band [1] and take off the
harness guide [2]. [1]
4
[2]
Fig. 4-349
screws. Then take off the bracket.
Bracket
Fig. 4-350
(4) Release 3 latches. Then take off the K drum
phase sensor.
K drum phase sensor

Fig. 4-351

4 - 119
4.6.33 Color drum phase sensor (S43)

 P. 4-7"4.1.18 Rear cover"
(2) Release 4 re-use band [1] and take off the
harness guide [2]. [1]
[2]
Fig. 4-352
screws. Then take off the bracket.
Bracket
Fig. 4-353
(4) Release 3 latches. Then take off the color
drum phase sensor.
Color drum phase sensor

Fig. 4-354

4 - 120
4.6.34 Developer unit motor-K/YMC (M29)/(M31)

 P. 4-7"4.1.18 Rear cover"
screws for each motor. Then take off the
developer unit motor [1].
[1]
[1]
Fig. 4-355
4.6.35 Developer unit mixer motor-K/YMC (M30)/(M32)

 P. 4-7"4.1.18 Rear cover"
screws for each motor. Then take off the
developer unit mixer motor [1].
[1]
[1]
Fig. 4-356
4.6.36 Developer drive unit
(1) Take off the drum drive unit.

 P. 4-117"4.6.29 Drum drive unit"
screws. Then take off the developer drive
unit.
Developer drive unit

Fig. 4-357

4 - 121
4.6.37 Waste toner box
(1) Open the waste toner cover.
Fig. 4-358
(2) Take out the waste toner box.
Waste toner box

Fig. 4-359
(3) Attach the cap.
Cap
Fig. 4-360

4 - 122
4.6.38 Waste toner amount detection sensor (S13)
(1) Take off the left lower cover.

 P. 4-4"4.1.11 Left lower cover"
bracket.
Bracket
Fig. 4-361
(3) Hold up the bottom of the case and remove a
dowel. Then remove the case by lowering it.
Fig. 4-362
(4) Hold up the bottom of the waste toner case
and remove a dowel. Then remove the waste
toner case by lowering it.
Fig. 4-363

4 - 123
(5) Release 1 hook and take off the sensor
cover. Sensor cover
Fig. 4-364
(6) Disconnect 1 connector, release 3 latches
and take off the waste toner amount
detection sensor.
Waste toner amount detection sensor

Fig. 4-365
4.6.39 Waste toner box full detection sensor (S14)
(1) Take off the sensor cover.

 P. 4-123"4.6.38 Waste toner amount
detection sensor (S13)"
and take off the waste toner box full
detection sensor.
Waste toner box full detection sensor
Fig. 4-366

4 - 124
4.6.40 Waste toner box detection sensor (S16)
(1) Take off the sensor cover.

and take off the waste toner box detection
sensor.
Waste toner detection sensor
Fig. 4-367
4.6.41 Ozone filter-1
(1) Remove 2 screws and take off the filter

cover.
Filter cover
Fig. 4-368
(2) Take off the ozone filter-1.
Ozon filter-1
Fig. 4-369

4 - 125
4.6.42 Ozone filter-2
(1) Remove 2 screws and take off the cover.
Filter cover
Fig. 4-370
(2) Take off the ozone filte2.
Ozon filter-2
Fig. 4-371
4.6.43 Toner filter
(1) Remove 2 screws and take off the cover.
Filter cover
Fig. 4-372

4 - 126
(2) Take off the toner filter.
Toner filter 4
Fig. 4-373

4 - 127
4.6.44 Toner motor (K/C/M/Y) (M15/M16/M17/M18)

 P. 4-1"4.1.2 Front cover" Toner guide
(2) Take off the switch cover.
 P. 4-135"4.6.52 Toner motor interlock
switch (SW3)"
(3) Remove 2 screws and take off the toner
guide by sliding it to the left and pulling it out
toward you.
Fig. 4-374
(4) Remove 2 screws and pull the toner cover a
little toward you to release the hook. Then Toner cover
take off the toner cover by lifting it up a little.
Fig. 4-375
(5) Remove 3 screws and 3 stays.
Stay
Fig. 4-376

4 - 128
(6) Release a harness from a harness clamp
and disconnect 1 connector.
motor assembly.
Toner motor assembly 4
Fig. 4-377
(8) Release 2 hooks and remove the gear.
Gear
Fig. 4-378
screws to take off each toner motor. Toner motor
Notes:
could be damaged.
Screw
Fig. 4-379

4 - 129
4.6.45 Toner cartridge paddle rotation detection sensor-K/C/M/Y (S8/S9/
S10/S11)
(1) Take off the toner motor assembly.

 P. 4-128"4.6.44 Toner motor (K/C/M/Y) Toner cartridge paddle rotation detection sensor-K
(M15/M16/M17/M18)"
latches. Then take off the toner cartridge
paddle rotation detection sensor.
Fig. 4-380
4.6.46 Waste toner transport motor (M33)

(2) Remove 2 screws, separate the belt from
the pulley, and then take off the motor drive
unit.
Waste toner transport motor drive unit

Fig. 4-381
(3) Remove 2 screws, 1 C-ring and 1 bushing,
and then take off the bracket.
Bracket
Fig. 4-382

4 - 130
(4) Remove 2 screws, separate the belt from
the pulley, and then take off the waste toner Waste toner transport motor
transport motor.
Notes:
could be damaged.
4
Screw
Fig. 4-383
4.6.47 Waste toner transport unit
(1) Take off the waste toner transport motor.

 P. 4-130"4.6.46 Waste toner transport
motor (M33)"
(2) Remove the stay.
 P. 4-132"4.6.48 Ozone suctioning fan
(F24)"
waste toner transport unit.
Waste toner transport unit
Fig. 4-384
Notes:
When you reinstall the removed belt of the
waste toner drive unit, check that the belt
does not contact a plate.
Plate
Belt
Fig. 4-385

4 - 131
4.6.48 Ozone suctioning fan (F24)

 P. 4-4"4.1.11 Left lower cover" Stay
(2) Take off the ozone filter-1.
 P. 4-125"4.6.41 Ozone filter-1"
(3) Take off the waste toner case.
(4) Remove 4 screws, and then take off the stay.
Fig. 4-386
(5) Remove 3 screws, disconnect 1 connector,
and then take off the duct. Duct
Fig. 4-387
(6) Release 7 latches to separate the duct from
the fan. Then take off the ozone suctioning
fan (F24).
Ozone suctioning fan
Fig. 4-388

4 - 132
4.6.49 Toner cartridge heat insulation fan (F21)

(2) Take off the toner guide.
Right inner cover
 P. 4-128"4.6.44 Toner motor (K/C/M/Y)
(M15/M16/M17/M18)"
(3) Remove 1 screw and take off the right inner
cover.
Fig. 4-389
take off the duct.
Duct
Fig. 4-390
cartridge cooling fan. Toner cartridge heat insulation fan
Fig. 4-391

4 - 133
4.6.50 Toner cooling exhaust fan (F31)
(1) Take off the left top cover.

 P. 4-4"4.1.10 Left top cover"
and take off the duct. Duct
Fig. 4-392
cooling exhaust fan. Toner cooling exhaust fan
Fig. 4-393

4 - 134
4.6.51 Temperature/humidity sensor (S12)
(1) Take off the laser unit cooling duct.

 P. 4-38"4.4.2 Laser optical unit cooling Temperature/humidity sensor
fan (front) (F22)"
temperature/humidity sensor.
Fig. 4-394
Notes:
Be sure to attach the temperature/humidity
sensor to the MFPs correspondingly since it
differs between e-STUDIO5540C/6540C/ e-STUDIO5540C/6540C/6550C e-STUDIO5560C/6560C/6570C
6550C and e-STUDIO5560C/6560C/6570C.

• e-STUDIO5540C/6540C/6550C:
The mark on the connector is black.
• e-STUDIO5560C/6560C/6570C:
The mark on the connector is red.
Fig. 4-395
4.6.52 Toner motor interlock switch (SW3)

Notes:
When the toner motor interlock switch (SW3) is replaced or removed, be sure to perform the
operation check with the output check (test mode 03). If the installation is insufficient, this switch
is not performing properly. In this case, you may touch the rotating portions such as the gear in
the toner motor during the drive and could be injured as a result.
(1) Take off the left corner cover.

 P. 4-8"4.1.21 Left corner cover"
(2) Take off the bridge unit.
 P. 4-213"4.10.11 Bridge unit"
(3) Insert 2 rails all the way in.
Fig. 4-396

4 - 135
(4) Remove 4 screws and take off the inner
cover.
Inner cover
Fig. 4-397
(5) Remove 2 screws and take off the switch
cover.
Switch cover
Fig. 4-398
bracket.
Switch bracket
Fig. 4-399
and take off the toner motor interlock switch. Toner motor interlock switch
Fig. 4-400

4 - 136
4.6.53 EPU cooling fan (F14)
(1) Take off the EPU cooling fan duct.

(2) Release 5 latches. Then take off the EPU
cooling fan.
EPU cooling fan
Fig. 4-401
4.6.54 Scattered toner suctioning fan (F25)
(1) Take off the LGC board case.

 P. 9-6"9.1.7 LGC board case"
(3) Take off the left middle cover and the left
lower cover.
(4) Take off the Developer unit mixer motor
(YMC).
 P. 4-121"4.6.35 Developer unit mixer
motor-K/YMC (M30)/(M32)"
(5) Disconnect 1 connector and then release the
harness from the clamp. Fig. 4-402
(6) Rotate 2 clamps by 90 degrees to take them

off.
Fig. 4-403

4 - 137
(7) Remove 4 screws and then take off the duct.
Duct
Fig. 4-404
scattered toner suctioning fan.
Scattered toner suctioning fan
Fig. 4-405

4 - 138
4.7 Transfer Unit
4.7.1 Pulling out the transfer belt unit

Duplexing unit
Fig. 4-406
(3) Turn the TBU locking lever for 90 degrees.
TBU locking lever
Fig. 4-407
(4) Lift up the EPU locking lever.
EPU locking lever
Fig. 4-408

4 - 139
(5) Turn the EPU locking lever for 90 degrees.
EPU locking lever
Fig. 4-409
(6) Pull out the process unit by holding the EPU
locking lever.
Transfer belt unit
Fig. 4-410
Notes:
Make sure that the transfer belt unit is pulled
out fully. Also, check if the transfer belt unit is
completely set before closing the duplexing
unit.
Do not close the duplexing unit when the
transfer belt unit (EPU tray) is pulled out
slightly (i.e., not fully closed) or not opened
fully, otherwise the following parts may be
damaged or fall off.
• The clips on both edges of the 2nd
transfer roller may fall off.
• The 2nd transfer front guide may be
damaged. Fig. 4-411
• The transfer belt may be damaged.
• The 2nd transfer roller may be damaged.
• The bearings on both edges of the 2nd
transfer roller may fall off.

4 - 140
4.7.2 2nd transfer facing roller cleaning pad

(2) Remove 1 screw and then take off the 2nd
transfer facing roller cleaning pad [1].
4
[1]
Fig. 4-412
4.7.3 Transfer belt cleaning unit
(1) Pull out the transfer belt unit.

 P. 4-139"4.7.1 Pulling out the transfer belt
unit"
(2) Take off the transfer belt cleaning unit.
Transfer belt cleaning unit

Fig. 4-413

4 - 141
Notes:
Follow the procedure below for the Rear side Front side
installation.
1. Place the dent of the cleaner on the stud
A, and hook the shaft on the portion B as
2. Place the front side of the unit on the
waste toner duct.
B
3. Press a label on the shutter with your
finger.
If shutter movement is bad, clean the A
nozzle surface and shutter's inner
diameter area.
Fig. 4-414
4. Fix the cleaner by pushing its upper side.
Transfer belt cleaning unit

Fig. 4-415
Notes:
When taking off the TBU cleaner, clean it if it
is dusty or stained [1].
When the film sheet indicated by the figure
gets dusty or stained
[1]
[2]
Fig. 4-416

4 - 142
4.7.4 Transfer belt cleaning blade

 P. 4-141"4.7.3 Transfer belt cleaning unit"
(2) Remove 2 screws and then take off the [1]
transfer belt cleaning blade [1].
Notes:
When taking off the transfer belt cleaning
blade, be sure to check the back side and
clean it if it is dirty.
4
Fig. 4-417
4.7.5 Transfer belt cleaner side seal

 P. 4-141"4.7.3 Transfer belt cleaning unit"
recovery blade [1].
[1]
Fig. 4-418
(3) Remove the transfer belt cleaner side seals
on both sides. Transfer belt cleaner side seal
Fig. 4-419

4 - 143
Notes:
When replacing the transfer belt cleaner side 0~0.5 mm 0~0.5 mm
seals, follow the procedure below.
1. Move the blade to the rear side and then
install it with 2 screws. Blade
2. Install the 2 transfer belt cleaner side
0~1 mm
0~1 mm
seals following the standard shown in the
figure.
Side seal
Fig. 4-420

to the side seal.
Transfer belt cleaner side seal
Transfer belt cleaning blade
Fig. 4-421
4.7.6 Transfer belt unit (TBU)

 P. 4-141"4.7.3 Transfer belt cleaning unit" Rear side Front side
(2) Pull out 2 hand grips.
Fig. 4-422

4 - 144
(3) Take off the transfer belt unit [1] with its front
side up slantwise not to hit the motor on its [1]
rear side to the equipment.
Notes:
When the transfer belt unit [1] or the lever
assembly is replaced, be sure to perform the
adjustment of the degree of parallelization for
the transfer belt unit [1].
Adjustment is not necessary when a part
other than those described above (such as a
roller) is replaced.
4
Fig. 4-423
Notes:
1. When installing, place the unit with its
rear side down slantwise. Make sure that
2 sections shown in the figure are
properly set.
Fig. 4-424
2. The power supply spring shown in the

figure supplies high-voltage bias from the 2nd transfer facing 1st transfer roller
equipment to each roller. If any of these roller Y MC K
springs is dirty, clean it. If it is deformed,
replace it with a new one.
Y MC K
1st transfer roller 2nd transfer facing roller
Fig. 4-425
3. After the transfer belt unit is taken out,
install it securely in the equipment, and
then close the duplexing unit. If you close
the duplexing unit without having securely
installed the transfer belt unit, this may
damage the transfer belt or the 2nd
transfer roller, deform the 2nd transfer
front guide or cause the bearing on both
ends of the 2nd transfer roller to fall off.
Check points
• Make sure that the process unit is
installed securely.
• Check that the TBU locking lever is
locked.

4 - 145
4.7.7 Transfer belt
Notes:
It is recommended to wear gloves to avoid a direct touch on the belt surface.
(1) Take off the transfer belt unit.

 P. 4-144"4.7.6 Transfer belt unit (TBU)"
(2) Pull up the belt guides [1] by approx. 20
degrees and then pull them out to take them
off.
[1]
Fig. 4-426
Notes:
When installing the belt guide, tilt it by Belt guide Rib
approx. 20 degrees and insert it to the shaft,
and then let it go down under its own weight. Belt guide
When it does not go down under its weight,
reinstall it because the belt might get on the
rib of the guide. Transfer belt Pulley
Fig. 4-427
(3) Remove 1 screw and a stay [1].
[1]
Fig. 4-428

4 - 146
bracket [1] on the front side. [1]
bracket [1] on the rear side.
4
[1]
Fig. 4-429
(6) Fold the frame with its rear side down.
(7) Pull out the transfer belt upward to take it off. Serial number
Notes:
When replacing the transfer belt, check the
cleanable facing roller, 2nd transfer facing Transfer belt
roller and tension roller, and clean them with
alcohol. If 1st transfer roller has foreign
matter adhering to it, remove this before
installing the transfer belt.
Fig. 4-430
Notes:
1. Install the transfer belt in the middle so
that it will not move to one side.
2. When installing, be sure that the serial
number indicated the inside of the belt is
shown at the front side.
3. Do not touch the belt surface directly with Cutting angle indicator
bare hands.
4. Be sure not to scratch the belt surface.
5. When replacing the transfer belt, clean
the cleanable facing roller, 2nd transfer
facing roller, tension roller and idling roller -0.5 0 0.5
with alcohol.
6. Attach a belt guide so that the rib of the Fig. 4-431
transfer belt will not be run on the
detection roller.
7. After the transfer belt is installed, rotate
the cleanable facing roller in the direction
of the arrow to set the value of the cutting
angle indicator to 0+/-0.5 degree.

4 - 147
4.7.8 Transfer belt cam motor (M14)

screws. Then take off the bracket [1].
[1]
Fig. 4-432
transfer belt cam motor.
Transfer belt cam motor
Notes:
could be damaged.
Screw
Fig. 4-433
4.7.9 Transfer belt contact/release detection sensor (S46)
(1) Take off the transfer belt.

 P. 4-146"4.7.7 Transfer belt" [2]
(2) Disconnect 1 connector [1] and release 3
latches. Then take off the transfer belt
contact/release detection sensor [2].
[1]
Fig. 4-434

4 - 148
4.7.10 1st transfer roller (Y/M/C/K)

 P. 4-146"4.7.7 Transfer belt"
(2) Remove 2 screws each and take off a holder.
Holder
Fig. 4-435
(3) Take off the 1st transfer roller [1] (Y/M/C/K).
[1]
Fig. 4-436
4.7.11 Cleanable facing roller

(2) Remove 3 screws, 1 E-ring, and the 2nd
transfer motor holder [1].
[1]
Fig. 4-437

4 - 149
(3) Take off 1 E-ring and 1 bearing [1].
[1]
Fig. 4-438
(4) Remove 1 E-ring and 1 bearing.
E-ring
Bearing
Fig. 4-439
(5) Take off the cleanable facing roller assembly
[1].
[1]
Fig. 4-440
(6) Remove 2 E-rings, 1 gear [3], 1 pin [4] and 4
bearings [2] from the cleanable facing roller [2]
[1].
[4]
[2]
[3]
[2]
[1]
Fig. 4-441

4 - 150
4.7.12 Tension roller

 P. 4-146"4.7.7 Transfer belt" [1]
(2) Remove 2 collars [1].
Fig. 4-442
(3) Move the bearing [1] to the inner side and
then take off the tension roller [2]. [2]
[1]
Fig. 4-443
4.7.13 2nd transfer facing roller

(2) Remove 2 screws and take off the lever
assembly.
Notes:
When the transfer belt unit or the lever
assembly is replaced, be sure to perform the
adjustment of the degree of parallelization for
the transfer belt unit.
Do not remove the 2 red screws unless the
adjustment is necessary.
Lever assembly
Fig. 4-444

4 - 151
(3) Remove 1 screw and take off the cover [1].
[1]
Fig. 4-445
(4) Remove 3 screws and take off the holder.
Holder
Fig. 4-446
(5) Remove 2 screws and take off the holder
and bearing.
Holder
Fig. 4-447
(6) Remove 1 screw, and take off the gear cover
[1].
[1]
Fig. 4-448

4 - 152
(7) Take off the 2nd transfer facing roller [1].
[1] 4
Fig. 4-449

4 - 153
4.7.14 2nd transfer unit (TRU)
(1) Remove 1 screw and take off the 2nd

transfer roller front guide [1].
[1]
Fig. 4-450
(2) Release the hook and take off a harness
cover [1].
[1]
Fig. 4-451
Fig. 4-452

4 - 154
(4) Remove 1 clip and 1 bushing.
Bushing
Clip 4
Fig. 4-453
(5) Take off the 2nd transfer unit [1] not to hit the
unit to the registration roller or other parts.
[1]
Fig. 4-454
Notes:
When installing, make sure that 2 pins [1] on
the rear side are inserted to the rectangular
holes of the 2nd transfer unit. [1]
Fig. 4-455

4 - 155
4.7.15 2nd transfer roller

[5]
 P. 4-154"4.7.14 2nd transfer unit (TRU)" [6]
(2) Remove the clip [1] on the front side and [4]
then 1 bearing [2] and 1 bushing [3].
(3) Remove the clip [4] on the rear side and then
1 bearing [5] and 1 bushing [6]. [6] [7]
Notes:
Since the bearing [7] is press-fitted in the
bushing [3] [6], be sure to remove it straight [3]
so that it does not fall off.
[3]
[7]
[2]
[1]
Fig. 4-456
Notes:
2nd transfer roller differs by product.
[1] [2]
This model does not have a D-cut on the
shaft edge.
• [1] No D-cut on shaft
Usage models: e-STUDIO5540C/6540C/
6550C, e-STUDIO5560C/6560C/6570C
• [2] With D-cut on shaft
Usage models: e-STUDIO5520C/6520C/
6530C
Fig. 4-457
4.7.16 2nd transfer roller lubricant unit
(1) Take off the 2nd transfer roller.

 P. 4-156"4.7.15 2nd transfer roller"
(2) Remove 1 screw on the rear side and then
take off a bushing.
Bushing
Fig. 4-458

4 - 156
(3) Take off the 2nd transfer roller lubricant unit.
4
2nd transfer roller lubricant unit
Fig. 4-459
4.7.17 2nd transfer roller cleaning blade
(1) Take off the 2nd transfer roller lubricant unit.

 P. 4-156"4.7.16 2nd transfer roller
lubricant unit"
(2) Remove 2 screws and then take off the 2nd
transfer roller cleaning blade.
2nd transfer roller cleaning blade
Fig. 4-460
4.7.18 2nd transfer roller side seal
(1) Take off the 2nd transfer roller cleaning

blade. Recovery sheet
 P. 4-157"4.7.17 2nd transfer roller
cleaning blade"
(2) Turn up a recovery sheet and then remove
2nd transfer roller side seal.
2nd transfer roller side seal
Fig. 4-461

4 - 157
Notes:
When replacing the 2nd transfer roller side
seal, follow the procedure below.
1. Confirm that the gap between the 2nd
transfer roller cleaning blade and the side
seal on the front side falls within 0 mm to
0.5 mm. 2nd transfer roller side seal
(Front side) 0~0.5 mm
2nd transfer roller

cleaning blade
Fig. 4-462
2. Install the 2nd transfer roller side seal 0~0.5 mm

following the standard shown in the
figure.
0~0.5 mm 2nd transfer roller

cleaning blade

Fig. 4-463

to the side seal.
2nd transfer roller cleaning blade
Fig. 4-464

4 - 158
4.7.19 TRU waste toner box
The replacement of TRU waste toner box is per 2PM. Ensure replacement is per 2PM.

(2) Take out the TRU waste toner box.
Notes:
When replacing the TRU waste toner box, if
the waste toner amount detection sensor is
dirty, clean it.
4
TRU waste toner box
Fig. 4-465
(3) Seal the opening of the TRU waste toner
box. Seal
Fig. 4-466
4.7.20 TRU waste toner amount detection sensor (S17)
(1) Take off the TRU waste toner box.

 P. 4-159"4.7.19 TRU waste toner box"
latches. Then take off the TRU waste toner
amount detection sensor.
TRU waste toner

amount detection sensor
Fig. 4-467

4 - 159
4.7.21 TRU waste toner auger drive section
(1) Take off the TRU waste toner box.

(2) Remove 1 screw and take off a cover [1].
[1]
Fig. 4-468
(3) Remove 1 harness clamp and 5 screws.
Fig. 4-469
(4) Level the waste toner case and take it off to
the rear side.
Waste toner case
Fig. 4-470

4 - 160
(5) Remove 1 clip to remove the waste toner
receiving inlet.
4
Waste toner receiving inlet Clip
Fig. 4-471
screws. Then take off the TRU waste toner
auger drive section [1]. [1]
Fig. 4-472
4.7.22 TRU waste toner transport motor (M11)
(1) Take off the TRU waste toner auger drive

TRU waste toner transport motor
section.
 P. 4-160"4.7.21 TRU waste toner auger
drive section"
(2) Remove 2 screws and then take off the TRU
waste toner transport motor.
Notes:
could be damaged.
Screw
Fig. 4-473

4 - 161
4.7.23 TRU waste toner motor (M10)

(2) Disconnect 1 connector [1] and remove 1 [1]
screw. Then take off the bracket [2].
[2]
Fig. 4-474
(3) Remove 2 screws and then take off the TRU
waste toner motor. TRU waste toner motor
Notes:
could be damaged.
Screw
Fig. 4-475
4.7.24 Transfer belt motor (M13)

(2) Remove 1 screw, and take off the harness
cover [1].
[1]
Fig. 4-476

4 - 162
(3) Remove 1 connector [1] and 3 screws, and
take off the transfer belt motor (M13) [2].
[2]
[1]
4
Fig. 4-477
4.7.25 2nd transfer roller contact/release detection sensor (S50)
(1) Take off the middle guide.

 P. 4-78"4.5.48 Transfer belt paper [1]
clinging detection sensor (S47)"
(2) Remove 2 screws, and once the cam shaft is
moved toward the front, lift up a little and
take it off.
Fig. 4-478
(3) Disconnect 1 connector [1] and release 3
harness clamps [2]. Then take off the cam [1]
unit.
[2]
Fig. 4-479

4 - 163
(4) Release 3 latches. Then take off the 2nd
transfer roller contact/release detection 2nd transfer roller contact/release detection sensor
sensor.
Fig. 4-480
4.7.26 2nd transfer cam motor (M48)

take off 2nd transfer cam motor [2]. [2]
Notes:
Do not remove the 2 red screws fixing the
dumper
[1]
Fig. 4-481
4.7.27 2nd transfer cam drive unit

 P. 9-2"9.1.3 SYS board case" [2]
take off 2nd transfer cam drive unit [2].
[1]
Fig. 4-482

4 - 164
4.8.1 Image quality control unit
(1) Take off the transfer cam unit.

 P. 4-163"4.7.25 2nd transfer roller Image quality control unit
contact/release detection sensor (S50)"
(2) Remove 2 shoulder screws and then take off
the image quality control unit.
Shoulder screw
Fig. 4-483
4.8.2 Image position aligning sensor (front) (S20)
(1) Take off the image quality control unit

 P. 4-165"4.8.1 Image quality control unit"
(2) Remove 2 screws and take off the image
position aligning sensor (front).
Image position aligning sensor (front)
Fig. 4-484
4.8.3 Image position aligning sensor (center) (S21)

position aligning sensor (center).
Image position aligning sensor (center)

Fig. 4-485

4 - 165
4.8.4 Image position aligning sensor (rear) (S22)

position aligning sensor (rear).
Image position aligning sensor (rear)

Fig. 4-486
4.8.5 Image quality sensor (S23)

(2) Turn up a film [1] and then remove 2 screws.
[1]
Fig. 4-487
(3) Disconnect 1 connector, and take off the
image quality sensor
Connector
Fig. 4-488

4 - 166
4.8.6 Image quality shutter solenoid (SOL3)

(2) Remove 2 screws and take off the Image
quality shutter solenoid.
Image quality shutter solenoid

Fig. 4-489
(3) Take off the link arm of the solenoid.
Link arm
Fig. 4-490

4 - 167
4.9 Fuser Unit
Notes:
• Before taking off the fuser unit, be sure that the temperature of the fuser unit is fully lowered.
If you need to take it off while its temperature is still high, be sure to wear gloves.
• When a new fuser unit is installed, be sure that the fuser-related life counter values are reset
in the list print mode (9S), PM support mode (6S) or setting mode (08).
• Be sure to follow the note in the disassembly procedure since the fuser belt and fuser roller
are easily damaged.
• When disassembling the fuser unit or replacing any parts in it, be sure that the wire harness is
correctly set, and also be careful not to catch it between other parts.
a. Hang the AC harnesses [1] on the hooks [2].
b. Cross [4] the AC harnesses [3].
c. Set the 2 AC harnesses [5] in parallel. Be sure that the harness guide [6] is not pressing the
AC harnesses.
d. Be sure to pass the harnesses for the pressure roller heater lamp through the clamps.
a [2] [2] b [3]
[1]
[4]
c [5] [6]
[7] [7] [7]

Fig. 4-491

4 - 168
e. Set the AC harnesses on the upper side and the DC harness on the lower side. Hang each of
them on 2 hooks correspondingly.
f. Be sure that the AC harness is not set on the plate. Set the connectors on the latch.
g. Pull the AC harness in the direction of the arrows.
e AC harness f Dual type heater lamp

Plate AC harness Connector
DC harness Latch Plate
f Triple type heater lamp

Plate AC harness Connector
Latch Plate
g AC harness
Fig. 4-492

4 - 169
h. Be careful not to catch the harnesses for the fuser belt thermostat, rotating detection sensor and the
edge thermistor in the cover.
i. Be sure to pass the harnesses for the fuser belt rotating detection sensor through the brown clamps.
j. Be sure to pass the harnesses for the fuser belt thermostat through 2 clamps and pull the harnesses
out to the outer side of the frame. In addition, wire the harness at the holder section as shown below.
h i

4 - 170
k. Be sure to pass the harnesses for the fuser belt thermostat, rotating detection sensor and the edge
thermistor through the clamps.

4 - 171
4.9.1 Fuser unit
Notes:
Fuser unit [1] has a receiving dish that
prevents gear abrasion powder from [1]
dropping into the machine. Take off fuser [1]
without substantial shaking or tilting.
Fig. 4-493
(2) Remove 1 screw and release the lock of the
handle grips.
Fig. 4-494
(3) Loosen 2 screws and then take off the fuser
unit by holding its handle grips.
Handle
Fig. 4-495

4 - 172
Notes:
Follow the procedure below for the
installation.
1. Insert the fuser unit into the equipment by
setting the plates on both sides of the unit
onto the guide of the equipment.
2. Fix the fuser unit with 2 screws by
pushing it to the equipment. Tighten the
screws securely until they no longer turn.
3. Fix the handle grips with 1 screw.
4. Turn the handle grips to engage the gear
of the equipment with that of the fuser 4
unit.
Fig. 4-496
4.9.2 Pressure roller cover
(1) Take off the fuser unit.

 P. 4-172"4.9.1 Fuser unit"
pressure roller cover [1].
[1]
Fig. 4-497
Notes:
When installing, pay attention to the following
points.
• Be sure that the harnesses do not come
out from the entrance guide cover.
• Be sure that the pressure roller cover is
positioned under the entrance guide
cover.
Fig. 4-498

4 - 173
4.9.3 Transport guide-1

 P. 4-172"4.9.1 Fuser unit"
[1]
(2) Take off the pressure roller cover.
 P. 4-173"4.9.2 Pressure roller cover"
transport guide-1 [1].
Notes:
When installing, fully tighten the 2 pressure
screws until they are no longer turned.
Fig. 4-499
Notes:
Place transport guide 1 as shown in the [1]
figure so that its separation finger [1] does
not become damaged.
[1]
Fig. 4-500
4.9.4 Transport guide-2
(1) Take off transport guide-1.

 P. 4-172"4.9.1 Fuser unit"
(2) Remove 2 screws and take off transport [1]
guide-2 [1].
Fig. 4-501

4 - 174
4.9.5 Entrance guide cover

 P. 4-172"4.9.1 Fuser unit"
(3) Remove 2 screws and take off the entrance
guide cover [1].
Notes:
In order to prevent abrasion powder from [2]
dirtying the bed surface, operate after laying 4
a sheet on the bed surface. In addition, clean
[1]
the dirt off receiving dish [2].
Fig. 4-502
Notes:
Fix the screw in the position as shown in the
figure unless paper jams occur at the
entrance of the fuser unit.
Fig. 4-503
4.9.6 Separation finger
(1) Take off the transport guide-1.

 P. 4-174"4.9.3 Transport guide-1"
(2) Remove 2 screws, take off the separation [2]
finger unit [1] and cover plate [2].
[1]
Fig. 4-504

4 - 175
(3) Remove the spring [1] and take off the [2]
separation fingers [2]. [1]
[2]
Notes: [1]
When installing, be sure to put the spring [1] [2]
in the correct position as shown in the figure. [ 1 ]
Fig. 4-505
4.9.7 Separation plate

Notes:
When the separation plate has been replaced or taken off, adjust the gap between the plate and
the fuser belt.
 P. 6-106"6.11.4 Gap adjustment for separation plate"

 P. 4-174"4.9.3 Transport guide-1" [2]
[2]
(3) Take off the entrance guide cover.
 P. 4-175"4.9.5 Entrance guide cover"
(4) Loosen 2 pressure screws [1] and take off 2
[1]
springs [2].
Notes:
When installing, fully tighten the 2 pressure
screws [1] until they are no longer turned.
Fig. 4-506
(5) Remove 3 screws, a rear plate [1] and a
bushing [2].
[1]
Notes:
When installing, put the harnesses in the
harness guide securely so that they are not
caught by the rear plate [1].
[2]
Fig. 4-507

4 - 176
(6) Take off harness cover [1].
[1]
Fig. 4-508
(7) Remove 1 screw, and take off bracket [1].
(8) Remove 1 screw each, and take off front and
rear links [2]. [2] [1]
[2]
Fig. 4-509
(9) Take off 2 springs.
Fig. 4-510
rear studs [1].
When removing rear stud [1], take off after
removing or covering the harness. [1]
[1]
Fig. 4-511

4 - 177
(11) Remove 2 screws, and take off screw cover
[2] from separation plate [1]. [2]
(12) Take off the separation plate [1].
(13) Take off the plate [3]. [1]
[3]
[2]
[3]
Fig. 4-512
(14) Remove 2 springs [2] from separation plate
[1].
[2]
[1]
[2]
Fig. 4-513
4.9.8 Pressure roller / Pressure roller heater lamp (LAMP)

(3) Take off the rear plate.
 P. 4-176"4.9.7 Separation plate"
 P. 4-175"4.9.5 Entrance guide cover" [1]
(5) Take off 2 links.
(6) Remove 1 screw and take off the bracket [1]
of pressure roller contact / release detection
sensor.
Fig. 4-514

4 - 178
(7) Release all the harnesses on the rear frame
side from the harness guides. Then [1]
[2]
disconnect all the relay connectors.
Notes:
points.
• Be sure that the AC harness (thick line)
[1] is routed above the harness guide and [4]
fixed with 3 hooks [2], and the DC
harness (thin line) [3] is routed under the
harness guide and fixed with 4 hooks [4].
4
[3] [4]
Fig. 4-515
• Be sure that the pressure roller heater

[1]
lamp harness does not go onto the bent [2]
portion of the metal plate [1].
• Be sure that the connector [2] of the [3]
pressure roller heater lamp harness is
fixed to the inner side with a latch [3].
[1]
Fig. 4-516
(8) Remove 1 screw and then take off the rear
lamp bracket [1].
[1]
Fig. 4-517
(9) Remove 2 screws and release the harness
from 2 clamps.
Notes:
When installing, be sure to fix the harness
securely with 2 clamps.
Fig. 4-518

4 - 179
(10) Release a harness from 2 clamps. Then
remove 1 screw and take off the front lamp Front lamp bracket Clamp
bracket.
Clamp
Fig. 4-519
(11) Slide the pressure roller heater lamp to the
rear side to take them off.
Notes:
Follow the notes below to handle the
pressure roller lamp.
• When holding the lamp, grasp the glass
tube with gloved hands, but not the lead
wire and the edge.
• When installing the lamp, be careful not to
hit the protrusions on it or its edge against
the pressure roller. Do not forcibly pull or Pressure roller heater lamp
move the lamp when its edge is fixed.
• Do not treat the lamp roughly, such as
letting it fall on the floor. Fig. 4-520
(12) Remove the E-ring on the front side of the

drive roller shaft, and then pull it out from the
rear side.
E-ring
Drive roller shaft
Fig. 4-521

4 - 180
(13) Rotate the releasing cam so that the
pressure roller and the fuser belt do not
contact, and then take off the pressure roller
frame unit.
4
Pressure roller frame unit
Fig. 4-522
Notes:
When installing, rotate the cam as shown in
the figure and then install the pressure roller
frame unit.
Fig. 4-523
(14) Remove the C-ring and the gear from both
sides of the pressure roller. C-ring
C-ring
Gear
Fig. 4-524

4 - 181
(15) Slide the bearing on both sides of the
pressure roller to the outside to take off the
pressure roller from its frame unit.
Notes:
notes.
• Do not push the pressure roller against
the sensors of the frame unit.
• Check that the edge thermistor of the
pressure roller is in contact with it. Bearing
• When replacing or removing the pressure
Pressure roller
roller, check the gap between it and its
thermistor (center/side), as well as the
gap between it and its thermostat (center/ Fig. 4-525
side). P. 6-100"6.11.2 Gap adjustment
for pressure roller thermistors" P. 6-
103"6.11.3 Gap adjustment for pressure
roller thermostats"
(16) Remove the bearing and bushing from both
sides of the pressure roller. Bearing
Bushing
Bushing
Bearing
Fig. 4-526
4.9.9 Fuser belt / Fuser roller / Fuser belt guide / Heat pipe
roller
(1) Take off the separation plate.

 P. 4-176"4.9.7 Separation plate" [2]
(2) Take off the pressure roller unit.
 P. 4-178"4.9.8 Pressure roller / Pressure
roller heater lamp (LAMP)"
rear studs.
(4) Remove 1 screw and the bracket [1] of the
fuser belt edge thermistor.
(5) Remove 3 screws and take off the front
[1]
upper frame [2].
Fig. 4-527

4 - 182
(6) Remove 3 screws and take off the rear upper
frame [1].
[1]
Fig. 4-528
(7) Remove 2 screws and take off the harness
guide-2 [2].
Notes:
When installing, do not let the harness be [1]
caught.
Fig. 4-529
(8) Remove 2 E-rings and 2 gears.
Fig. 4-530

4 - 183
Notes:
1. When installing the gears of the fuser unit
in the field, pay attention to their direction.
2. Install GEAR-8H40-FMR with the
protrusion of the press-fitted one-way
clutch positioned outside as shown in the
figure on the right.
3. Install GEAR-8H35-8H30-FMR, which is
a two-step gear, with the larger one
having 35 gear teeth outside as shown in GEAR-8H40-FMR
the figure on the right.
GEAR-8H35-8H30-FMR
Fig. 4-531
GEAR-8H35-8H30-FMR
GEAR-8H40-FMR
Fig. 4-532
(9) Remove E-rings on the both sides of the
fuser roller. Then remove a washer, a
bushing and a bearing.
Notes:
When installing the bushing, be sure to install
it in the proper direction and order.
Bearing
Bearing
Bushing
Bushing
Washer
Washer
Fig. 4-533
(10) Take off the heat pipe roller [1] from the
holder.
[1]
Fig. 4-534

4 - 184
(11) Turn the fuser unit by 90 degrees, and raise
the fuser belt [1] to take it off.
[1]
Fig. 4-535
Notes:
Be sure not to disassemble the holder Holder
retaining the fuser belt unit in the fuser unit
since it is adjusted with the jig.
Fig. 4-536
(12) Remove 1 E-ring each on both sides of the
fuser roller. Then take off the fuser belt E-ring
guide.
Fuser belt guide
Fuser belt guide
E-ring
Fig. 4-537

4 - 185
(13) Pull out the heat pipe roller [1] by sliding it
inside of the fuser belt and pushing it to the
outside so that it will not contact with the
fuser roller.
Notes:
• Be careful not to damage the fuser roller
since its surface is soft and easily
scratched, especially rubbing the surface
could cause a crack. If it is damaged,
[1]
Fig. 4-538
• Install the heat pipe roller [1], letting the

side with a rotor be on the front side.
[1]
Fig. 4-539
(14) Remove front E-ring, and take off bearing [1],
roller [2] and bushing [3].
(15) Remove rear E-ring. Take off bushing [3] and
bearing [1].
[3] [3]
[2]
[1]
[1]
Fig. 4-540
Notes:
• When storing the heat pipe roller, place it [1]
in a horizontal position.
• When discarding the heat pipe roller,
discard after opening a hole from the axial
edge of the D-cut side [1].
Fig. 4-541

4 - 186
(16) Take off the fuser roller from the fuser belt.
Notes:
• Since the fuser roller is easily damaged
such as being torn when its surface is
rubbed by your fingers or nails, be sure to
hold its shaft or guide.
• Make sure that no dust or similar adheres
to the surface of the fuser roller. If there is
any tear, flaw or crack on its surface,
• Make sure that no dust or similar adheres
to the surface of the fuser belt. If there is Fuser roller 4
any flaw on its surface or any bent edge,
replace it with a new one. Fig. 4-542
• When replacing or taking off the fuser belt
and fuser roller, check the gap between
the belt and its thermostat. Protection sheet
 P. 6-96"6.11.1 Gap adjustment for
fuser belt thermostats"
• Install the new fuser belt with its
protection sheet wound around it. After
installing the fuser belt unit, peel off the
protection sheet.
Fig. 4-543
Notes:
Be sure to hold the fuser belt carefully since
it is easily damaged and not to pinch its
edges since the belt will be creased and torn.
Put your hand inside the belt when holding it.
Fig. 4-544

4 - 187
4.9.10 Fuser belt rotation detection sensor (S49)

(2) Take off the transport guide-1. [1]
 P. 4-174"4.9.3 Transport guide-1" [2]
fuser belt edge thermistor.
(5) Remove 3 screws and take off the front
upper frame [2].
fuser belt rotation detection sensor.
(7) Release a harness from 1 clamp [4] and then
disconnect a connector [5]. [4]
[3]
[5]
Fig. 4-545
(8) Remove the fuser belt rotation detection
sensor from the bracket. Fuser belt rotation detection sensor
Fig. 4-546

4 - 188
4.9.11 Fuser belt thermostat (THMO4)

(2) Take off the transport guide-1. [1]
(5) Take off bracket of the fuser belt rotation
detection sensor. 4
 P. 4-188"4.9.10 Fuser belt rotation
guide-2 [1]. Fig. 4-547
Notes:
When installing, do not let the harness be
caught.
(7) Remove 2 screws and take off a sensor
bracket stay [1].
[1]
Notes:
Do not press the sensor bracket against the
fuser belt.
Fig. 4-548

4 - 189
(8) Take off the fuser belt thermostat [1] by
removing 2 screws each.
Notes:
• Do not touch the temperature detection
section of the fuser belt thermostat [1].
• When replacing or taking off the fuser belt
thermostat [1], check the gap between
the fuser belt and its thermostat [1].  P.
6-96"6.11.1 Gap adjustment for fuser belt
thermostats" [1]
Fig. 4-549
• When assembling, fix the fuser belt

thermostat cable securely with a clamp [1]
[1] so that it does not contact with the
fuser belt.
Fig. 4-550
4.9.12 Fuser belt edge thermistor (THM6)

(4) Remove 1 screw and take off the bracket of
the fuser belt edge thermistor.
Bracket
Fig. 4-551

4 - 190
(5) Release the harness from the harness guide,
remove 2 screws and take off harness guide-
2 [1]. [1]
Notes:
caught.
Fig. 4-552
(6) Disconnect a connector of the fuser belt
edge thermistor.
(7) Release a harness from 7 clamps.
Clamp
Clamp
Fig. 4-553
(8) Remove 1 screw, release the harness from
the harness clamp and take off the fuser belt
edge thermistor.
Fuser belt edge thermistor

Fig. 4-554

4 - 191
4.9.13 Pressure roller center thermistor (THM3) / Pressure roller side
thermistor (THM4) / Pressure roller edge thermistor (THM5)

Hook
(4) Release the harnesses of the pressure roller
thermistors (center, side and edge) from the
hook of the harness guide.
Notes:
with the hooks of the harness guide. Hook Hook Hook
Fig. 4-555
(5) Remove 1 screw and take off the terminal
plate.
(6) Release the harness from 2 clamps.
Notes:
• When installing, be sure to fix the harness
securely with 3 clamps
• The pressure roller heater lamp has 3
harnesses for MJC and MJD destinations,
and 2 harnesses for the others.
Fig. 4-556
guide [1].
Notes:
When installing, align 2 dowels and 2 hooks
of the harness guide [1] with the frame.
[1]
Fig. 4-557

4 - 192
(8) Remove 2 screws and take off the bracket of
the pressure roller edge thermistor.
(9) Remove 1 screw each and take off each
thermistor bracket of the pressure roller
center thermistor and the pressure roller side
thermistor.
(10) Disconnect a connector.
Fig. 4-558
(11) Remove 1 screw and take off the pressure
roller edge thermistor.
Pressure roller edge thermistor
Fig. 4-559
(12) Remove 1 screw each and take off the
pressure roller center thermistor and the
pressure roller side thermistor from each Pressure roller Pressure roller
bracket. center thermistor side thermistor
Fig. 4-560
Notes:
When installing, make sure that the side of
the thermistor is correct.
Fig. 4-561

4 - 193
4.9.14 Pressure roller contact/release sensor (S48)

(2) Remove 1 screw and take off the sensor
bracket [1].
[1]
Fig. 4-562
(3) Remove the film from the sensor bracket [1].
(4) Take off the pressure roller contact/release
sensor [2] and disconnect the connector.
[2]
[1]
Fig. 4-563

4 - 194
4.9.15 Pressure roller center thermostat (THMO2) / Pressure roller side
thermostat (THMO3)

Hook
(3) Release the harnesses of the pressure roller
thermistors (center, side and edge) from the
hook of the harness guide.
4
Hook Hook Hook
Fig. 4-564
guide [1].
Notes:
with the hooks of the harness guide [1].
[1]
Fig. 4-565
(5) Remove 1 screw and take off the terminal
plate from the pressure roller side
thermostat.
Notes:
• When installing, be sure to fix the harness
securely with 3 clamps
• The pressure roller heater lamp has 3
harnesses for MJC and MJD destinations,
and 2 harnesses for the others.
Fig. 4-566

4 - 195
(7) Disconnect the cables of the pressure roller
thermostats (center and side) from the
Faston terminal.
Fig. 4-567
Notes:
When the harness is installed, do not insert
the thermostat terminal between the Faston
terminal and the tube.
Fig. 4-568
(8) Remove 1 screw each and take off each
thermostat bracket of the pressure roller
center thermostat and the pressure roller
side thermostat.
Fig. 4-569

4 - 196
(9) Remove 2 screws each and take off the
pressure roller center thermostat and the Pressure roller Pressure roller
pressure roller side thermostat from each side thermostat center thermostat
bracket.
Notes:
• Do not touch the temperature detection
section of the pressure roller thermostat.
• When replacing the pressure roller center
thermostat or the pressure roller side one,
check the gap between this and the
pressure roller.  P. 6-103"6.11.3 Gap
adjustment for pressure roller 4
thermostats"
Fig. 4-570
• Install the correct pressure roller

thermostat since the center and side ones Pressure roller Pressure roller
are similar but different. side thermostat center thermostat
Fig. 4-571
4.9.16 IH coil

 P. 4-172"4.9.1 Fuser unit"
(3) Release a harness from the clamp and
disconnect 2 connectors.
(4) Remove 4 screws and take off the IH board
cover.
IH board cover
Fig. 4-572

4 - 197
(5) Remove 2 screws and take off the harness of
the IH coil.
Fig. 4-573
(6) Remove 2 screws and take off the IH coil [1].
[1]
Fig. 4-574
Notes:
• Be sure to put the IH coil with the tip of its
positioning metal plate up to prevent it
from deforming.
• When installing the IH coil in the
equipment, be careful not to deform its
positioning metal plate.
Fig. 4-575

4 - 198
4.9.17 Fuser belt thermopile (THMP1)

 P. 4-172"4.9.1 Fuser unit"
bracket.
(4) Remove 1 screw and connector take off the
fuser belt thermopile [1].
[1]
4
Fig. 4-576
4.9.18 Fuser motor (M6)

Fig. 4-577
(3) Remove 2 screws and take off the motor
bracket [1]. [2]
(4) Disconnect a connector of the exit paper
cooling fan (rear).
(5) Remove 2 screws and take off the duct [2].
(6) Disconnect a connector [4] from the fuser
motor [3].
(7) Remove 2 screws and take off the fuser
motor [3].
[1]
[4]
[3]
Fig. 4-578

4 - 199
4.9.19 Pressure roller contact/release clutch (CLT1)

 P. 4-172"4.9.1 Fuser unit"
(4) Disconnect 2 connectors from the fuser
motor and pressure roller contact/release
clutch.
Fig. 4-579
(5) Disconnect the connector of the exit paper
cooling fan (rear). Then remove 2 screws [1]
and take off the a duct.
(6) Remove 2 screws and take off the duct [1].
(7) Remove 1 screw and take off the bracket [2]
of the handle.
[2]
Fig. 4-580
(8) Remove 4 screws and take off the fuser drive
unit [1]. [1]
Notes:
[2]
caught. Be sure that 2 dowels [2] are
securely fitted into the holes of the fuser
drive unit.
[2]
Fig. 4-581

4 - 200
Notes:
When disassembling the fuser drive unit,
apply white grease (Molykote HP-300) on the
shafts shown in the right figure.
Fig. 4-582
Fig. 4-583
Fig. 4-584

4 - 201
(9) Remove 2 screws and take off the bracket [1]
of the pressure roller contact/release clutch.
(10) Loosen 2 screws [2] and take off the
pressure roller contact/release clutch.
Notes:
When installing, align the shaft chamfering [2]
section with the hole.
[1]
Fig. 4-585
Notes:
A [1]
When installing the shaft to the clutch, pay
attention to the following points.
• Fix the shaft [2] with the screws so that the
edge of the clutch [1] is between the
grooves in the shaft.
A: Correct installation position B C
B, C: Separated from the grooves
• When fixing the shaft, tighten 2 screws [3]
securely with a hexagon wrench. [2]
[3]
Fig. 4-586
4.9.20 Exit paper cooling fan (rear) (F15)

 P. 4-172"4.9.1 Fuser unit"
Fig. 4-587

4 - 202
(4) Disconnect a connector of the exit paper
cooling fan (rear). Duct
(5) Remove 2 screws and take off the duct.
Fig. 4-588
(6) Release the harness [1] of the paper cooling
fan (rear). [1]
(7) Release 7 hooks to take off the duct cover
[2].
(8) Take off the exit paper cooling fan (rear) [3]
from the duct.
[3]
[2]
Fig. 4-589
4.9.21 IH cooling fan-1 (F8) / IH cooling fan-2 (F9)

 P. 9-2"9.1.3 SYS board case" IH cooling fan-2 IH cooling fan-1
(2) Take off the IH board cover.
 P. 4-197"4.9.16 IH coil"
(3) Remove 2 screws each and take off the IH
cooling fan-1 and IH cooling fan-2.
Fig. 4-590

4 - 203
4.9.22 IH board (IH)

(2) Take off the IH board cover and the harness
of the IH coil.
 P. 4-197"4.9.16 IH coil"
(3) Disconnect 3 connectors from the IH board
[1].
(4) Remove 5 screws and take off the IH board
[1].
[1]
Fig. 4-591
4.9.23 Fuser unit jam releasing LED (LED)
(1) Take off the right corner cover.

 P. 4-8"4.1.22 Right corner cover"
(2) Open the front cover and pull out the bridge
unit.
(3) Remove 2 screws and then take off the inner
cover.
Fig. 4-592
(4) Remove 1 screw and disconnect the
connector to take off the LED bracket.
(5) Remove 1 screw and then take off the fuser
unit jam releasing LED [1].
[1]
Fig. 4-593

4 - 204
4.9.24 VOC filter 1
The replacement of VOC filter 1 is per 2PM. Ensure replacement is per 2PM.
(1) Take off upper exhaust fan cover [1].

(2) Take off VOC filter 1 [2].
[1]
Notes:
• Do not take out the new filter from the bag
until just before replacement.
• Insert the filter between 2 ribs. [2]
• Install without breaking the filter cell. 4
Fig. 4-594
4.9.25 VOC filter 2

The replacement of VOC filter 2 is per 2PM. Ensure replacement is per 2PM.

(2) Remove 1 screw, and take off filter cover [1].
(3) Take off VOC filter 2 [2].
Notes:
• Do not take out the new filter from the bag
until just before replacement.
• Push in the filter until the rear of the case.
• Install without breaking the filter cell.
[2] [1]
Fig. 4-595

4 - 205
4.10 Exit / Reverse / Duplex Section
4.10.1 Upper exit section cooling fan-1(F32) / Upper exit section cooling
fan-2 (F33)

connectors. Then take off the upper exit
section cooling fan unit.
Upper exit section cooling fan unit

Fig. 4-596
(3) Release the harness from the clamp.
Upper exit section
(4) Take off the upper exit section cooling fan-1
cooling fan-1
and the upper exit section cooling fan-2 by
removing 2 screws from each.
Upper exit section

cooling fan-2
Fig. 4-597
4.10.2 Lower exit section cooling fan-1(F34) / Lower exit section cooling
fan-2 (F35)

 P. 4-3"4.1.8 Receiving tray" Lower exit section cooling fan-1
(3) Lift up the reverse path cover. Then take off
the lower exit section cooling fan-1 and the
lower exit section cooling fan-2 by removing
2 screws and disconnecting 1 connector of
each.
Lower exit section cooling fan-2
Fig. 4-598

4 - 206
4.10.3 Lower exit section cooling fan-3(F36)

(2) Disconnect a connector by releasing the
harness from the clamp.
(3) Take off the lower exit section cooling fan-3
by removing 2 screws.
Lower exit section cooling fan-3

Fig. 4-599
4.10.4 Exit motor (M2)

 P. 4-3"4.1.8 Receiving tray" [1]
(3) Release the harness from 2 clamps [1].
(4) Disconnect all the connectors of the DRV
board [2].
(5) Remove 4 screws to take off the DRV board
[2].
[2]
Fig. 4-600
(6) Remove 2 screws and disconnect a
connector. Then take off the motor bracket.
Exit motor
Fig. 4-601

4 - 207
(7) Remove 2 screws and take off the exit motor
from the motor bracket. Exit motor
Fig. 4-602
4.10.5 Upper paper exit sensor (S61) / Upper exit tray paper full
detection sensor (S62)
(1) Take off the upper exit section fan unit.

Upper exit cover
 P. 4-206"4.10.1 Upper exit section cooling
fan-1(F32) / Upper exit section cooling fan-2
(F33)"
(2) Take off the exit motor.
 P. 4-207"4.10.4 Exit motor (M2)"
(3) Remove 4 screws to take off the upper exit
cover.
Fig. 4-603
upper paper exit roller unit. Upper paper exit roller unit
(5) Disconnect 1 connector and then release a
harness from a clamp.
Fig. 4-604

4 - 208
(6) Take off the upper exit tray paper full
detection sensor [1] from the sensor bracket.
[1] [2] [3]
(7) Release the harness from the clamp and
then disconnect the connector.
(8) Remove 1 screw and disconnect the
connector. Then take off the sensor bracket
[2].
(9) Take off the upper paper exit sensor [3] from
the sensor bracket.
Fig. 4-605
4.10.6 Lower paper exit sensor (S63)

(2) Lift up the reverse path cover and then
disconnect each connector of the lower exit
section cooling fans-1 and -2. Then release a
harness from a clamp.
Fig. 4-606
(3) Remove 2 screws and disconnect a
connector. Then take off the lower paper exit
roller unit.
Lower paper exit roller unit
Fig. 4-607

4 - 209
(4) Remove 2 screw and take off the lower exit
section cooling fan-1 [1].
(5) Remove 1 screw and disconnect the [1]
connector. Then take off the sensor bracket [2] [3]
[2].
(6) Take off the lower paper exit sensor [3] from
the sensor bracket.
Fig. 4-608
4.10.7 Reverse section stationary jam detection sensor (S60)

sensor bracket.
Sensor bracket
Fig. 4-609
(3) Release the harness from the 3 hooks [1]
and then disconnect the connector.
(4) Remove 2 screws and take off the reverse [2]
section stationary jam detection sensor [2]
from the sensor bracket.
[1]
Fig. 4-610

4 - 210
4.10.8 Reverse path cover switch (SW5)

sensor bracket.
Sensor bracket
Fig. 4-611
sensor bracket and the sensor cover. Sensor cover
Sensor bracket
Fig. 4-612
Notes:
When installing the sensor bracket, be
careful not to catch the harness with the
bracket.
Fig. 4-613

4 - 211
(4) Release a harness from 3 hooks [1].
(5) Take off the reverse path cover switch (SW5)
[2] from the sensor bracket.
(6) Disconnect a connector from the reverse
path cover switch [2].
[2]
[1]
Fig. 4-614
4.10.9 Upper paper exit roller
(1) Take off the bracket of the upper paper exit

roller unit.
 P. 4-208"4.10.5 Upper paper exit sensor
(S61) / Upper exit tray paper full detection
sensor (S62)"
(2) Remove the E-ring from the rear side and
then remove the gear.
Fig. 4-615
(3) Remove E-rings from both ends.
(4) Take off the upper paper exit roller by Bearing
removing the gear and the bearing.
Bearing
Upper paper exit roller
Fig. 4-616

4 - 212
4.10.10 Lower paper exit roller
(1) Take off the bracket of the lower paper exit

roller unit.
 P. 4-209"4.10.6 Lower paper exit sensor
(S63)"
(2) Remove the E-rings and take off the gears.
Fig. 4-617
(3) Take off the lower paper exit roller by
removing the E-ring and the bearing. Bearing
Bearing
Fig. 4-618
4.10.11 Bridge unit
(1) Open the front cover and then pull out the
bridge unit.
(2) Remove 4 screws from a rail.
Bridge unit
Fig. 4-619

4 - 213
(3) Take out the bridge unit.
Notes:
When installing the bridge unit, engage the
dent of the unit with the 4 bosses of the rail.
Bridge unit
Fig. 4-620
4.10.12 Bridge unit front cover
bridge unit.
(2) Open the bridge unit lower cover and then
remove 3 screws from the bridge unit front
cover.
Bridge unit lower cover

Fig. 4-621
(3) Open the bridge unit upper cover and then
take off the bridge unit front cover while Bridge unit upper cover
keeping the lever of the bridge unit lowered.
Bridge unit front cover
Fig. 4-622

4 - 214
4.10.13 Bridge unit lower cover
bridge unit.
(2) Open the bridge unit lower cover. Then
remove 1 screw and the wire.

Fig. 4-623
(3) Remove 1 clip and then take off the bridge
unit lower cover by sliding it.
Fig. 4-624
Notes:
The leaf springs with the idling rollers are
usually not needed to be disassembled,
however, if they are removed and installed,
fix the screws while pushing the rollers in the
direction of the arrow in the figure to prevent
the exit paper side deviation.
After the rollers are installed, check that the
rollers are parallel to the installation holes.
When pressing the idling rollers, press them
in the direction opposite to each other
because the 2 leaf springs must be installed
in that manner.
Fig. 4-625

4 - 215
4.10.14 Bridge unit transport entrance motor (M4) / Reverse motor (M3)

 P. 4-213"4.10.11 Bridge unit"
(2) Remove 1 screw and the ground wire. Then
release the ground wire from 2 clamps.
(3) Release the harness from 2 clamps and then
(4) Disconnect the connector from the reverse
motor.
Fig. 4-626
motor bracket.
Motor bracket
Fig. 4-627
Fig. 4-628

4 - 216
(7) Take off the bridge unit transport entrance
motor by removing 2 screws.
(8) Disconnect the connector from the bridge
unit transport entrance motor.
Bridge unit transport 4

entrance motor
Fig. 4-629
(9) Take off the reverse motor by removing 2
screws. Reverse motor
Fig. 4-630
4.10.15 Bridge unit transport exit motor (M5)

 P. 4-213"4.10.11 Bridge unit"
 P. 4-216"4.10.14 Bridge unit transport
entrance motor (M4) / Reverse motor (M3)"
Fig. 4-631

4 - 217
(4) Disconnect 2 connectors and then release
the harness from 2 clamps.
Fig. 4-632
motor bracket.
Motor bracket
Fig. 4-633
bridge unit transport exit motor, gear and belt Bridge unit transport exit motor
Fig. 4-634

4 - 218
4.10.16 Bridge unit upper cover

 P. 4-213"4.10.11 Bridge unit"
(2) Remove 1 screw and the ground wire.
(3) Disconnect the relay connector and then
release the harness and the ground wire
from 2 clamps.
Fig. 4-635
(4) Remove 1 screw and then release the
stopper.
Fig. 4-636
(5) Remove the clip and then take off the bridge
unit upper cover by sliding it.
Bridge unit upper cover
Fig. 4-637

4 - 219
4.10.17 Bridge unit transport roller-1

 P. 4-213"4.10.11 Bridge unit"
(2) Take off the bridge unit front cover.
 P. 4-214"4.10.12 Bridge unit front cover"
(3) Take off the bridge unit upper cover.
 P. 4-219"4.10.16 Bridge unit upper cover"
Duct
Fig. 4-638
(5) Remove 2 screws and take off the roller
bracket.
Bracket
Fig. 4-639
(6) Take off the belt from the bridge unit
transport entrance motor.
Fig. 4-640

4 - 220
transport guide-1 unit.
(8) Remove 1 screw and then take off transport [1]
guide-1 [1] by sliding it toward you.
Fig. 4-641
(9) Remove the E-ring on the rear side and then
remove the gear and the clip.
Fig. 4-642
(10) Remove 2 E-rings and then remove the
bearing. Then take off bridge unit transport
roller-1. Bridge unit transport roller-1
Bearing
Bearing
Fig. 4-643

4 - 221
(1) Take off the reverse roller.

Shoulder screw
 P. 4-225"4.10.20 Reverse roller" Shoulder screw
(2) Take off transport path switching solenoid-1.
 P. 4-227"4.10.23 Transport path switching
solenoid-1 (SOL1)"
(3) Take off transport guide-2 by removing 5
screws.
Notes:
The type of the screw differs depending on
the installation position.
Fig. 4-644
Notes:
The leaf springs with the idling rollers are
usually not needed to be disassembled,
however, if they are removed and installed,
fix the screws while pushing the rollers in the
direction of the arrow in the figure to prevent
the exit paper side deviation.
After the rollers are installed, check that the
rollers are parallel to the installation holes.
Fig. 4-645
(4) Remove 1 E-ring, the gear and the belt.
Fig. 4-646

4 - 222
(5) Take off the bridge unit transport roller-2 by
removing 2 E-rings and a bearing.
Bearing
4
Bearing
Fig. 4-647

 P. 4-225"4.10.20 Reverse roller"
(2) Take off transport guide-2.
 P. 4-229"4.10.25 Bridge unit path
entrance sensor (S55)"
(3) Take off bridge unit exit roller-1.
 P. 4-225"4.10.21 Bridge unit exit roller-1"
(4) Take off the transport guide unit by removing
2 screws and disconnecting the connector.
Transport guide unit
Fig. 4-648
(5) Remove the spring and 2 screws. Then
remove the actuator.
Actuator
Fig. 4-649

4 - 223
(6) Remove 2 E-rings and the bushing to
remove the flap.
Flap
Fig. 4-650
(7) Remove the E-ring from the front side and
then take off the pulley and the belt.
Fig. 4-651
(8) Take off bridge unit transport guide-3 by
removing 5 screws. Shoulder screw
Notes: Shoulder screw
Fig. 4-652
(9) Remove 1 gear, 2 E-rings and 2 bearings.
Then take off bridge unit transport roller-3. Bearing
Bearing
Fig. 4-653

4 - 224
4.10.20 Reverse roller

 P. 4-213"4.10.11 Bridge unit"
(4) Take off each bracket of the bridge unit
transport entrance motor and the reverse
motor.
 P. 4-216"4.10.14 Bridge unit transport 4
entrance motor (M4) / Reverse motor (M3)"
(5) Remove 1 E-ring and the pulley.
Bearing
(6) Remove 1 E-ring and move the bearing to
the inside. Fig. 4-654
(7) Take off the reverse roller and the bearing
[1]. [1] [3]
(8) Remove 1 E-ring and then remove the knob [2]
[2] and pin [3] from the reverse roller.
[1]
Fig. 4-655
4.10.21 Bridge unit exit roller-1

 P. 4-213"4.10.11 Bridge unit"
(4) Take off the motor bracket of the bridge unit
transport exit motor.
 P. 4-217"4.10.15 Bridge unit transport exit
motor (M5)"
(5) Remove 1 E-ring and then remove the gear
and the bearing.
Bearing
Fig. 4-656

4 - 225
(6) Remove 1 E-ring and the bearing. Then take
off bridge unit exit roller-1. Bridge unit exit roller-1
Bearing
Fig. 4-657

4 - 226
4.10.22 Bridge unit exit roller-2

 P. 4-213"4.10.11 Bridge unit"
(3) Remove 1 screw and take off transport
guide-4 by sliding it toward you.
4
Transport guide-4
Fig. 4-658
(4) Remove 2 E-rings, 1 gear and 2 bearings.
Then take off bridge unit exit roller-2.
Bearing
Bearing
Fig. 4-659
4.10.23 Transport path switching solenoid-1 (SOL1)

 P. 4-214"4.10.12 Bridge unit front cover" Spring
(2) Remove 1 spring.
Fig. 4-660

4 - 227
(4) Remove 1 screw and 1 link.
Fig. 4-661
(5) Take off the transport path switching
solenoid-1 by removing 2 screws. Transport path
switching solenoid-1
Front side
Fig. 4-662
4.10.24 Transport path switching solenoid-2 (SOL2)

(3) Remove 1 screw and 1 link.
Fig. 4-663

4 - 228
(4) Take off transport path switching solenoid-2
by removing 2 screws. Transport path
switching solenoid-2
Front side
Fig. 4-664
4.10.25 Bridge unit path entrance sensor (S55)

Shoulder screw
 P. 4-225"4.10.20 Reverse roller" Shoulder screw
(2) Take off transport guide-2 by removing 5
screws.
Notes:
Fig. 4-665
sensor bracket.
disconnect the connector.
Sensor bracket
Fig. 4-666

4 - 229
(5) Take off the bridge unit path entrance sensor
Bridge unit path entrance sensor
Fig. 4-667
4.10.26 Bridge unit path exit sensor (S56)
bridge unit.
(2) Remove 1 screw and then take off transport
guide-4 by sliding it.
Transport guide-4
Fig. 4-668
disconnect the connector.
(4) Take off the sensor bracket by removing 1
screw.
Sensor bracket
Fig. 4-669

4 - 230
(5) Take off the bridge unit path exit sensor from
the sensor bracket.
Bridge unit path exit sensor
Fig. 4-670
4.10.27 Reverse sensor (S59)
bridge unit.
(2) Remove 3 screws and then remove the
sensor stay.
Sensor stay
Fig. 4-671
(3) Remove 1 screw and disconnect 1
connector. Then take off the reverse sensor.
Reverse sensor
Fig. 4-672

4 - 231
4.10.28 Reverse section stationary jam detection sensor (S58)
(1) Take off bridge unit exit roller-1.

 P. 4-225"4.10.21 Bridge unit exit roller-1"
screws. Then take off the transport guide
unit.
Transport guide unit
Fig. 4-673
(3) Remove 2 screws and then take off the roller
guide.
Roller guide
Fig. 4-674
(4) Take off the bridge unit exit guide by
removing 2 screws.
Exit guide
Notes:
Fig. 4-675

4 - 232
sensor bracket.
Sensor bracket
Fig. 4-676
(7) Take off the reverse section stationary jam
detection sensor from the sensor bracket.
Reverse section stationary jam detection sensor
Fig. 4-677
4.10.29 Exit paper cooling fan (front) (F5)

(2) Pull out the bridge unit.
cover.
Fig. 4-678

4 - 233
(4) Remove 4 screws and then take off the fan
cover.
Fig. 4-679
(5) Remove 1 screw and then take off the duct.
Fig. 4-680
bracket.
(8) Release the latch, open the duct and take off
the exit paper cooling fan (front).
Exit paper
cooling fan (front)
Bracket
Fig. 4-681

4 - 234
4.10.30 Bridge unit cooling fan (front) (F6)

(2) Pull out the bridge unit.
cover.
Fig. 4-682
(4) Remove 4 screws and then take off the fan
cover.
Fig. 4-683
bridge unit cooling fan (front).
Fig. 4-684

4 - 235
4.10.31 Bridge unit cooling fan (rear) (F7)
(1) Take off the upper fans (left) and (right).

 P. 4-23"4.3.9 Upper exhaust fan (left)
(F29)"
 P. 4-25"4.3.10 Upper exhaust fan (right)
(F30)"
bracket.
Fig. 4-685
Fig. 4-686
(4) Remove 1 screw and then take off the bridge
unit cooling fan (rear) by sliding it.
Fig. 4-687

4 - 236
(5) Cut the harness band to release it from the
clamp.
Bridge unit cooling fan (rear)
(6) Remove 2 screws and take off the bridge unit
cooling fan (rear) from the bracket.
Fig. 4-688
4.10.32 Front cover opening/closing detection switch (SW9) / Bridge unit

connecting detection switch (SW8)
Notes:
When the front cover opening/closing detection switch (SW9) is replaced or removed, be sure to
perform the operation check with the output check (test mode 03).If the installation is insufficient,
this switch is not performing properly. In this case, you may touch the rotating portions such as
the gear in the toner motor during the drive and could be injured as a result.
(1) Take off the switch brackets.

 P. 4-135"4.6.52 Toner motor interlock Front cover opening/closing detection switch
switch (SW3)"
(2) Disconnect a connector and then take off the
front cover opening/closing detection switch
from its bracket.
Fig. 4-689
(3) Take off the bridge unit connecting detection
switch from its bracket.
Bridge unit connecting detection switch
Fig. 4-690

4 - 237
4.10.33 Duplexing bridge unit

 P. 4-2"4.1.4 Right top cover" Cover
 P. 4-172"4.9.1 Fuser unit"
(3) Remove 1 screw and take off the cover.
Fig. 4-691
connector. Then take off the duplexing bridge
unit.
Duplexing bridge unit
Fig. 4-692
4.10.34 Duplexing unit opening/closing detection sensor (S64)
(1) Take off the duplexing bridge unit.

 P. 4-238"4.10.33 Duplexing bridge unit"
(2) Remove 2 E-rings, 2 pulleys and 1 belt.
Fig. 4-693

4 - 238
(3) Take off the duplexing unit opening/closing
detection sensor from its frame.
(4) Disconnect a connector from the duplexing
unit opening/closing detection sensor [1].
Notes:
When installing the sensor, be careful not to
bend the latches of the sensor.
[1]
4
Fig. 4-694
4.10.35 Reverse path sensor (S57)

 P. 4-238"4.10.33 Duplexing bridge unit" Sensor bracket
sensor bracket.
(3) Release a harness from a clamp and then
disconnect a connector from the sensor
bracket.
Fig. 4-695
(4) Remove 1 E-ring and a pin. Then remove the
sensor actuator.
Notes:
When installing the sensor, hook the spring
securely and make sure that the actuator
returned to its original position by the spring
force.
Fig. 4-696

4 - 239
(5) Take off the reverse path sensor by removing
1 film.
Notes:
When installing the sensor, be careful not to
bend the latches of the sensor.
Reverse path sensor
Fig. 4-697
4.10.36 Duplexing bridge unit transport roller

 P. 4-238"4.10.33 Duplexing bridge unit" Duplexing bridge unit
(2) Take off the 2 pulleys and the belt. upper plate
 P. 4-238"4.10.34 Duplexing unit opening/
closing detection sensor (S64)"
(3) Take off the reverse path sensor.
 P. 4-239"4.10.35 Reverse path sensor
(S57)"
duplexing bridge unit upper plate.
Fig. 4-698
(5) Remove 2 E-rings, 1 bushing and 1 bearing.
Then take off the duplexing bridge transport Duplexing bridge unit
roller. transport roller
Bearing
Fig. 4-699

4 - 240
4.10.37 Duplexing unit upper cover
(1) Pull out the duplexing unit and then open the
Duplexing unit
duplexing unit cover.
upper cover
Fig. 4-700
(2) Remove 2 screws and release 4 hooks.
Then take off the duplexing unit upper side Duplexing unit
cover. upper side cover
Fig. 4-701
duplexing unit upper cover by releasing 2 Duplexing unit upper cover
hooks.
Fig. 4-702

4 - 241
4.10.38 Duplexing unit front side cover

 P. 4-5"4.1.13 Duplexing unit front cover" Duplexing unit
(2) Remove 2 screws and then release a hook front side cover
by pushing the upper section of the
duplexing unit front side cover to the rear
side.
(3) Take off the duplexing unit front side cover by
sliding it in the direction of the arrow.
Fig. 4-703
4.10.39 Duplexing unit rear side cover

(2) Remove 1 screw. Then take off the duplexing
unit rear side cover by sliding it in the
direction of the arrow.
Notes:
When installing the cover, insert the 2 hooks
of the duplexing unit rear side cover into the
frame.
Duplexing unit
rear side cover
Fig. 4-704
4.10.40 Reversed paper cooling fan (F11)
(1) Take off the duplexing unit upper cover.

 P. 4-241"4.10.37 Duplexing unit upper Bracket
cover"
(2) Remove 1 screw and then lift up the fan
bracket.
(3) Release a harness from a clamp and
disconnect a connector.
Fig. 4-705

4 - 242
Reversed paper cooling fan.
Reversed paper cooling fan 4
Fig. 4-706
4.10.41 ADU motor-1 (M7)

 P. 4-242"4.10.39 Duplexing unit rear side
cover"
(2) Disconnect a connector from the ADU motor-
1.
(3) Remove 2 screws and then take off the ADU
motor-1 together with its bracket.
Notes:
When installing the motor, set the belt
securely to the gear and the pulley.
ADU motor-1
Fig. 4-707
bracket from ADU motor-1. ADU motor-1
Fig. 4-708

4 - 243
4.10.42 ADU motor-2 (M8)
(1) Take off the TRU waste toner transport drive

section.
drive section"
(2) Disconnect a connector from the ADU motor-
2.
(3) Remove 2 screws and then take off the ADU
motor-2 and a belt.
Notes:
When installing the motor, set the belt
securely to the ADU motor-2 and the pulley.
ADU motor-2
Fig. 4-709
bracket from ADU motor-2. ADU motor-2
Fig. 4-710

4 - 244
4.10.43 ADU board (ADU)

(2) Disconnect all the connectors of the ADU [1]
board [1]. Then release the harness from 2
clamps.
(3) Remove 3 screws and then release a locking
support. Then take off the ADU board [1].
Fig. 4-711
4.10.44 ADU transport roller-1

 P. 4-5"4.1.13 Duplexing unit front cover" Front hook cover
 P. 4-241"4.10.37 Duplexing unit upper
cover"
(3) Take off the duplexing unit front side cover.
 P. 4-242"4.10.38 Duplexing unit front side
cover"
(4) Take off the ADU motor-1.
 P. 4-243"4.10.41 ADU motor-1 (M7)"
(5) Remove 2 screws and then release 1 hook.
Then take off the front hook cover.
Fig. 4-712
Notes:
Be careful because the spring force is quite
strong.
Fig. 4-713

4 - 245
(7) Remove 2 screw and take off the front hook.
Notes: Front hook
The type of screw differs depending on its
installation position.
Shoulder screw
Fig. 4-714
(8) Remove 2 E-rings, 2 pulleys, 2 belts, 1
bushing and a bracket.
Fig. 4-715
(9) Remove a clip from the front side of the lever
shaft. Then take off a bushing. Clip
Bushing
Fig. 4-716
(10) Take off the lever shaft from the rear side.
Lever shaft
Fig. 4-717

4 - 246
(11) Remove 2 E-rings and then take off the
bearing. Then take off the ADU transport ADU transport roller-1 Bearing
roller-1.
4
Bearing
Fig. 4-718

 P. 4-5"4.1.14 Duplexing unit rear cover" Front hook cover
cover"
(3) Take off the ADU motor-2.
 P. 4-244"4.10.42 ADU motor-2 (M8)"
(4) Open the duplexing unit cover.
(5) Remove 2 screws and take off the front hook
cover.
Fig. 4-719
Notes:
Be careful because the spring force is quite
strong.
Fig. 4-720

4 - 247
(7) Remove 2 screws and a hook stay.
Hook stay
Shoulder screw
Shoulder screw
Fig. 4-721
(8) Remove 2 E-rings and 1 clip. Then remove 3
pulleys and 2 belts.
Fig. 4-722
(9) Remove an E-ring and a pulley.
Fig. 4-723
(10) Remove 2 E-rings and 2 bearings. Then take
off ADU transport roller-2. Bearing
Bearing ADU transport roller-2

Fig. 4-724

4 - 248

cover"
(2) Take off the duplexing unit rear side cover.
 P. 4-242"4.10.39 Duplexing unit rear side
cover"
(3) Take off the TRU waste toner transport drive
section.
drive section" 4
(5) Take off the hook stay.
 P. 4-247"4.10.45 ADU transport roller-2" Fig. 4-725
(6) Remove 1 E-ring and 1 clip. Then remove 1
pulley and 1 belt.
(7) Remove 2 E-rings and 2 bearings. Then take
Bearing
off ADU transport roller-3.
ADU transport roller-3 Bearing

Fig. 4-726
4.10.47 Duplexing unit path exit sensor (S67)

bracket.
(3) Release the harness from the guide and
clamp.
Sensor bracket
Fig. 4-727

4 - 249
(4) Remove the duplexing unit path exit sensor
Duplexing unit path exit sensor
Fig. 4-728
4.10.48 Fuser transport sensor (S65)
(1) Pull out the duplexing unit.

(2) Remove 3 screws and take off transport Shoulder screw
guide.
Transport guide
Fig. 4-729
bracket.
(4) Disconnect the connector from the fuser
transport sensor.
Sensor bracket
Fig. 4-730

4 - 250
(5) Remove the film and then take off the fuser
transport sensor from its bracket.
Fig. 4-731
4.10.49 Duplexing unit path entrance sensor (S66)
(1) Pull out the duplexing unit.

duplexing unit left side cover from the 2
hooks.
Bridge unit left side cover

Fig. 4-732
(3) Remove 1 screw and then take off a sensor
bracket.
(4) Disconnect the connector from the duplexing
unit path entrance sensor.
Sensor bracket
Fig. 4-733

4 - 251
(5) Take off the duplexing unit path entrance
sensor from the sensor bracket.
Fig. 4-734
4.10.50 Duplexing unit cover opening/closing detection switch (SW7)

Notes:
When the duplexing unit cover opening/closing detection sensor is replaced or removed, be sure
to perform the operation check with the output check (test mode 03). If the installation is
insufficient, this sensor is not performing properly. In this case, you may touch the rotating
portions in the drive motor during the drive and could be injured as a result.

 P. 4-241"4.10.37 Duplexing unit upper
cover"
duplexing unit cover opening/closing
detection sensor.
(3) Release a clamp, and then disconnect 2
connectors from the duplexing unit cover
opening/closing detection sensor.
Duplexing unit cover

opening/closing detection sensor
Fig. 4-735

4 - 252
4.10.51 Duplexing unit interlock switch (SW4)
Notes:
When the duplexing unit interlock switch is replaced or removed, be sure to perform the
operation check with the output check (test mode 03). If the installation is insufficient, this could
cause an electric shock, or a burn injury due to overheating of the fuser unit since power
continues to be supplied to the IH coil and the IH board while the cover is open.
(1) Take off the right rear cover.

 P. 4-6"4.1.17 Right rear cover"
bracket.
4
(3) Disconnect the connector from the duplexing
unit interlock switch.
Fig. 4-736
(4) Remove 2 screws and a spring. Then
remove a pusher.
Fig. 4-737
(5) Take off the duplexing unit interlock switch
from the bracket. Duplexing unit interlock switch
Fig. 4-738

4 - 253
4.10.52 Interlock switch (SW2)
Notes:
When the interlock switch is replaced or removed, be sure to perform the operation check with
the output check (test mode 03). If the installation is insufficient, this could cause an electric
shock.

(2) Take off the right internal cover.
[1]
 P. 4-133"4.6.49 Toner cartridge heat
insulation fan (F21)"
(3) Disconnect the connector [2] from the
interlock switch [1]. [2]
Fig. 4-739
bracket [1].
[1]
Fig. 4-740

4 - 254
(5) Remove 1 E-ring [2], and take off the shaft
[3] and switch guide [4]. [1]
Fig. 4-741
[4]
[3]
[2]
Fig. 4-742
(6) Take off the interlock switch [2] from the
switch bracket [1].
[1] [2]
Fig. 4-743

4 - 255
4.11.1 RADF

connector cover. Then disconnect the
connector.
Fig. 4-744
Fig. 4-745
(3) Open the RADF and remove 2 screws.
Fig. 4-746

4 - 256
(4) Slide the RADF towards the rear side and
take it off.
Fig. 4-747
4.11.2 RADF front cover
(1) Open the original jam access cover and

remove 2 screws.
Fig. 4-748
(2) Open the RADF and remove 4 screws.
Fig. 4-749

4 - 257
(3) Take off the RADF front cover.
Fig. 4-750
4.11.3 RADF rear cover
(1) Remove the upper exhaust fan cover.

(2) Open the original jam access cover and
remove 4 screws.
Fig. 4-751
(3) Lift up the original tray and take off the RADF
rear cover.
Fig. 4-752

4 - 258
4.11.4 Original jam access cover

 P. 4-257"4.11.2 RADF front cover"
(2) Remove 1 clip and then the dial and pin.
Fig. 4-753
(3) Remove 2 screws and the hinge pin.
Fig. 4-754
(4) Slide the original jam access cover to take it
off.
Fig. 4-755

4 - 259
4.11.5 RADF left cover
(1) Remove the RADF front cover.

(2) Remove the RADF rear cover.
 P. 4-258"4.11.3 RADF rear cover"
(3) Remove 2 screws and take off the RADF left
cover.
Fig. 4-756
4.11.6 Original tray
(1) Take off the paper feeder unit.

 P. 4-266"4.11.12 Paper feeder unit"
(2) Disconnect 1 connector from the RADF
board.
LED3
Fig. 4-757
(3) Remove 1 screw and take off the bushing.
Fig. 4-758

4 - 260
(4) Take off the original tray.
Fig. 4-759
4.11.7 Original reverse tray
(1) Remove the original tray.

 P. 4-260"4.11.6 Original tray"
(2) Remove 1 screw and take off the original
reverse tray.
Fig. 4-760
4.11.8 Platen sheet unit
(1) Open the RADF. Remove 5 screws and take

off the platen sheet unit.
Notes:
• Do not scratch or bend the platen sheet.
Avoid adhesion of dust, dirt or foreign
matter, especially things that may
damage to the surface of the platen
sheet.
• When installing the platen sheet unit, be
sure to perform the platen sheet
adjustment. P. 6-129"6.12.9 Platen
Sheet"
Fig. 4-761

4 - 261
4.11.9 RADF exit tray

(2) Take off the RADF rear cover.
(3) Take off the platen sheet unit.
 P. 4-261"4.11.8 Platen sheet unit"
Fig. 4-762
(5) Remove 1 screw.
Fig. 4-763
(6) Take off the RADF exit tray.
Fig. 4-764

4 - 262
4.11.10 Reading start guide unit

(2) Take off the original jam access cover.
 P. 4-259"4.11.4 Original jam access
cover"
(3) Take off the RADF left cover.
 P. 4-260"4.11.5 RADF left cover"
(4) Take off the RADF cooling fan.
 P. 4-285"4.11.30 RADF cooling fan
(FR1)" 4
(5) Remove 2 screws. Disconnect 2 connectors.
Fig. 4-765
Fig. 4-766
(7) Remove 2 screws and take off the reading
start guide unit. Reading start guide unit
Fig. 4-767

4 - 263
4.11.11 Exit guide / Exit/reverse guide / Reading end guide

 P. 4-261"4.11.8 Platen sheet unit" Timing belt Pulley
(2) Remove the RADF exit tray.
 P. 4-262"4.11.9 RADF exit tray"
(3) Take off the original exit motor.
 P. 4-283"4.11.29 Original exit motor
(MR4)"
(4) Take off the original reverse motor.
 P. 4-283"4.11.28 Original reverse motor
(MR3)"
(5) Remove 1 clip, 1 pulley, 1 timing belt and 1
pin.
Pin Clip
Fig. 4-768
(6) Disconnect 1 connector. Remove 1 clip and
take off the rear side guide bushing. Guide bushing
Connector Clip
Fig. 4-769
(7) Remove 1 screw and take off the leaf spring.
Fig. 4-770

4 - 264
Fig. 4-771
(9) Take off the unit of exit guide and exit/
reverse guide.
Exit/reverse guide
Exit guide
Fig. 4-772
and take off the reading end guide.
Reading end guide

Fig. 4-773
(11) Remove 1 E-ring, 1 pulley, 1 pin, 1 timing
belt, 1 guide bushing and the bracket. Bracket
Guide bushing
Timing belt
Pin Pulley E-ring

Fig. 4-774

4 - 265
(12) Separate the reverse guide and the exit/
reverse guide. Exit/reverse guide
Exit guide
Fig. 4-775
4.11.12 Paper feeder unit
(1) Open the original jam access cover. Then

remove 2 screws and take off the arm unit on
the front side.
Fig. 4-776
(2) Remove 1 clip and slide the bushing.
Fig. 4-777

4 - 266
Fig. 4-778
4.11.13 Pickup roller

(2) Remove 1 clip. Then pull out the shaft and
take off the pickup roller.
Fig. 4-779
Notes:
Make sure you assemble the pickup roller
with the one-way clutch in the correct
direction.
Lock Lock
Fig. 4-780

4 - 267
4.11.14 Feed roller

(2) Remove 1 clip. Then slide the pulley and
remove 1 pin.
Fig. 4-781
(3) Pull out the shaft and take off the feed roller.
Fig. 4-782
Notes:
Make sure you assemble the pickup roller
with the one-way clutch in the correct
direction.
Lock Lock
Fig. 4-783

4 - 268
4.11.15 Separation roller

(3) Remove 4 screws and take off the feeder
upper guide unit.
Fig. 4-784
(4) Remove 1 screw and open the separation
roller holder [1]. Then take off the separation [2]
roller unit.
Notes:
Do not peel off the film [2] of the separation
roller holder since it is fixed to the RADF with
double-faced adhesive tape.
[1]
Fig. 4-785
(5) Remove 1 E-ring and 1 bushing and then
take off the separation roller.
Fig. 4-786

4 - 269
4.11.16 Original registration roller

(3) Loosen 1 screw.
Fig. 4-787
(4) Remove 1 clip, 1 pulley and 1 bushing.
Bushing
Pulley Clip
Fig. 4-788
Bushing
Clip
Fig. 4-789

4 - 270
(6) Lift the guide. Take off the original
Notes:
When installing the original registration roller,
refix the loosened screw and tighten the belt
tension.
Fig. 4-790
4.11.17 Intermediate transport roller
(1) Take off the reading start guide unit.

 P. 4-263"4.11.10 Reading start guide unit"
(2) Loosen 1 screw.
Fig. 4-791
(3) Remove 1 screw.
Fig. 4-792

4 - 271
(4) Remove 1 E-ring and 1 bushing (front side).
Pulley
Slide the intermediate transport roller,
remove 1 pulley and 1 bushing, and take off
the intermediate transport roller.
Notes:
When installing the intermediate transport
roller, refix the loosened screw and tighten Bushing
the belt tension.
Bushing
Intermediate transport roller E-ring

Fig. 4-793
4.11.18 Reading start roller

(2) Loosen 1 screw.
Fig. 4-794
(3) Remove 1 screw. Remove 1 timing belt, 1
pulley and 1 bearing.
Bearing
Pulley
Fig. 4-795

4 - 272
(4) Remove 1 E-ring and 1 bushing.
Bushing
E-ring 4
Fig. 4-796
(5) Remove 4 screws and take off the platen
guide.
Fig. 4-797
(6) Take off the reading start roller.
Notes:
When installing the reading start roller, refix
the loosened screw and tighten the belt
tension.
Fig. 4-798

4 - 273
4.11.19 Reading end roller

Bushing
Clip
Fig. 4-799
(4) Loosen 1 screw.
Fig. 4-800
(5) Remove 1 screw, 1 pulley, 1 bearing and 1
timing belt.
Timing belt
Bearing
Pulley
Fig. 4-801

4 - 274
(6) Take off the reading end guide.
 P. 4-264"4.11.11 Exit guide / Exit/reverse
guide / Reading end guide"
(7) Take off the reading end roller.
Notes:
When installing the reading end roller, refix
tension.
Fig. 4-802
4.11.20 Exit roller

(2) Remove 2 screws and take off the guide.
Fig. 4-803
(3) Take off the exit roller.
Fig. 4-804

4 - 275
4.11.21 Exit/reverse roller
(1) Take off the exit/reverse guide.

Fig. 4-805
(3) Remove 1 E-ring, 1 pulley, 1 pin and 1
bushing.
Bushing
Pulley
Pin
E-ring
Fig. 4-806
(4) Take off the exit/reverse roller, remove 1 E-
Bushing
ring and 1 bushing.
E-ring
Fig. 4-807

4 - 276
4.11.22 Exit intermediate roller
(1) Take off the exit/reverse guide.

Fig. 4-808
(3) Remove 1 E-ring, 1 pulley, 1 pin and 1
bushing.
Bushing
Pulley
Pin
E-ring
Fig. 4-809
(4) Remove 1 E-ring and 1 bushing and take off
the exit intermediate roller. Bushing
Exit intermediate roller
E-ring
Fig. 4-810

4 - 277
4.11.23 Reverse roller
(1) Take off the assembly of the exit guide and

the exit/reverse guide.
(2) Remove 2 screws and take off the 2 leaf
springs.
Fig. 4-811
(3) Remove 3 screws and take off the upper
reverse guide. Upper reverse guide
Fig. 4-812
(4) Take off the original feed motor bracket with
Bushing Pin
the motor.
 P. 4-280"4.11.25 Original feed motor
bracket"
(5) Remove 1 clip, 1 pulley, 1 pin and 1 bushing.
Pulley Clip
Fig. 4-813

4 - 278
(6) Remove 1clip and 1 bushing.
4
Bushing Clip
Fig. 4-814
(7) Remove the reverse roller.
Fig. 4-815

4 - 279
4.11.24 Original feed motor (MR1)

(2) Loosen 1 screw.
Fig. 4-816
and take off the original feed motor.
Connector
Fig. 4-817
4.11.25 Original feed motor bracket

(2) Loosen 1 screw.
Fig. 4-818

4 - 280
(3) Remove1 E-ring and 1 bushing.
4
Bushing E-ring
Fig. 4-819
(5) Remove 3 screws and take off the original
feed motor bracket with the motor.
Notes:
When installing the original feed motor
bracket, refix the loosened screw and tighten
the belt tension.
Connector
Fig. 4-820
4.11.26 Read motor (MR2)

(2) Loosen 1 screw.
Fig. 4-821

4 - 281
(4) Remove 3 screws and take off the read
motor.
Connector
Fig. 4-822
4.11.27 Read motor bracket

(2) Loosen 1 screw.
Fig. 4-823
(4) Remove 3 screws and take off the read
motor bracket with the motor.
Notes:
When installing the read motor bracket, refix
tension.
Connector
Fig. 4-824

4 - 282
4.11.28 Original reverse motor (MR3)

 P. 4-258"4.11.3 RADF rear cover" Connector
reverse motor with the bracket.
Fig. 4-825
(4) Remove 2 screws and take off the bracket
from the original reverse motor.
Fig. 4-826
4.11.29 Original exit motor (MR4)

(2) Disconnect 1 connector [1].
(3) Remove 1 spring [2].
(4) Loosen 2 screws [3].
[3] [2]
[1]
[3]
Fig. 4-827

4 - 283
exit motor with the bracket.
Fig. 4-828
from the original exit motor.
Fig. 4-829
Notes:
When replacing the original exit motor or
disassembling the bracket, adjust the belt
tension following the procedure below.
1. Turn the plate in the direction of the arrow [1]
and fix it with 2 screws temporarily.
2. Install the bracket with the motor in the [2]
RADF.
3. Install spring [2].
4. Loosen 2 screws [1], check that the belt is
made tense with the spring and then
tighten them. [1]
Fig. 4-830

4 - 284
4.11.30 RADF cooling fan (FR1)

(3) Remove 2 screws and take off the RADF
cooling fan with the bracket.
Connector
Fig. 4-831
from the RADF cooling fan.
Fig. 4-832

4 - 285
4.11.31 Original pickup solenoid (SOLR1)

pickup solenoid.
Fig. 4-833
from the original pickup solenoid.
Fig. 4-834
Notes:
When installing the solenoid, check if it is
aligned with the position indicated in the
figure. (The scale is longer in the center.)
Fig. 4-835

4 - 286
4.11.32 Original reverse solenoid (SOLR2)

reverse solenoid with the bracket.
Fig. 4-836
from the original reverse solenoid.
Fig. 4-837
Notes:
Before taking off the solenoid, read the scale.
When reinstalling, align it with the
corresponding position on the scale.
Fig. 4-838

4 - 287
4.11.33 Original exit solenoid (SOLR3)
(1) Take off the RADF board bracket.

exit solenoid with the bracket.
Fig. 4-839
from the original exit solenoid.
Fig. 4-840
Notes:
Before taking off the solenoid, read the scale.
Fig. 4-841

4 - 288
4.11.34 Original jam access cover opening/closing switch (SWR1)

(2) Take off the harness guide.
 P. 4-280"4.11.25 Original feed motor
bracket"
Fig. 4-842
(4) Remove 1 screw and take off the original jam
access cover opening/closing switch.
Fig. 4-843
4.11.35 RADF opening/closing switch (SWR2)

 P. 4-301"4.11.54 RADF board bracket"
Fig. 4-844

4 - 289
(3) Remove 1 screw and take off the switch
bracket.
Notes:
Before taking off the switch, read the scale.
Fig. 4-845
opening/closing switch.
Fig. 4-846
Notes:
Be sure to install the switch so that the arm
comes to the upper side of the switch.
Fig. 4-847

4 - 290
4.11.36 RADF opening/closing sensor (SR15)

 P. 4-301"4.11.54 RADF board bracket"
(2) Open the RADF and disconnect 1 connector.
(3) Release 2 latches and take off the RADF
opening/closing sensor.
Fig. 4-848
4.11.37 Original empty sensor (SR3)
(1) Open the original jam access cover.

(2) Remove 4 screws and take off the sensor
bracket.
Fig. 4-849
(3) Disconnect 1 connector. Release 2 latches
and take off the original empty sensor. Original empty sensor
Fig. 4-850

4 - 291
4.11.38 Original jam access cover opening/closing sensor (SR13)
(1) Open the original jam access cover.

bracket.
Fig. 4-851
and take off the original jam access cover Original jam access cover
opening/closing sensor. opening/closing sensor
Fig. 4-852
4.11.39 Feeder lower guide unit
(1) Take off the original tray.

 P. 4-260"4.11.6 Original tray"
(2) Take off the guide.
Fig. 4-853

4 - 292
(3) Remove 4 screws and take off the feeder
lower guide unit.
Fig. 4-854
4.11.40 Original width detection sensor-3 (SR8)
(1) Take off the feeder lower guide unit.

 P. 4-292"4.11.39 Feeder lower guide unit" Original width detection sensor-3
(2) Disconnect 1 connector. Lift the actuator,
release 2 latches and take off the original
width detection sensor-3.
Fig. 4-855

Fig. 4-856

4 - 293

Fig. 4-857
4.11.43 Original registration sensor (SR5)

 P. 4-292"4.11.39 Feeder lower guide unit"
and take off the original registration sensor.
Original registration sensor
Fig. 4-858
4.11.44 Original exit sensor (SR12)
(1) Take off the assembly of the exit guide and

the exit/reverse guide.
(2) Remove 2 screws and take off the 2 leaf
springs.
Fig. 4-859

4 - 294
(3) Remove 3 screws and take off the upper
reverse guide. Upper reverse guide
Fig. 4-860
and take off the original exit sensor.
Fig. 4-861
4.11.45 Original tray sensor (SR1)
(1) Take off the original reverse tray.

 P. 4-261"4.11.7 Original reverse tray"
(2) Remove 2 screws and release 8 latches to
take off the original side guide unit.
Fig. 4-862

4 - 295
bracket.
Fig. 4-863
and take off the original tray sensor.
Fig. 4-864
4.11.46 Original tray width sensor (SR2)
(1) Take off the original reverse tray.

 P. 4-261"4.11.7 Original reverse tray"
(2) Remove 2 screws and release 8 latches to
take off the original side guide unit.
Fig. 4-865

4 - 296
cover.
Fig. 4-866
(4) Disconnect 1 connector and take off the
original tray width sensor.
Fig. 4-867
4.11.47 Original exit/reverse sensor (SR11)

 P. 4-261"4.11.8 Platen sheet unit" Locking lever
(2) Remove 1 screw and take off the locking
Spring
lever on the front side. Remove 1 screw and
take off the locking lever on the rear side.
Remove 1 spring and take off the locking
bracket.
Locking Bracket
Locking lever
Fig. 4-868

4 - 297
(3) Remove 2 screws. Disconnect 1 connector
and take off the sensor bracket.
Fig. 4-869
(4) Release 2 latches and take off the original
exit/reverse sensor.
Fig. 4-870
4.11.48 Original reverse unit opening/closing sensor (SR14)

and take off the original reverse unit opening/
closing sensor.
Fig. 4-871

4 - 298
4.11.49 Original reading end sensor (SR4)

and take off the original reading end sensor.
Fig. 4-872
4.11.50 Original intermediate transport sensor (SR9)

 P. 4-263"4.11.10 Reading start guide unit" Original intermediate transport sensor
intermediate transport sensor.
Fig. 4-873
4.11.51 Original reading start sensor (SR10)

(2) Disconnect 1 connector. Remove 1 screw
and take off the sensor bracket.
Fig. 4-874

4 - 299
reading start sensor.
Notes:
When replacing the original reading start
sensor, be sure to perform the original
reading start sensor adjustment.
 P. 6-126"6.12.8 Original reading start
sensor adjustment"
Fig. 4-875
4.11.52 Original reading start sensor (prism)

(2) Remove 4 screws and take off the stay.
Fig. 4-876
reading start sensor prism unit.
Notes:
When replacing the original reading start
sensor, be sure to perform the original
reading start sensor adjustment.
 P. 6-126"6.12.8 Original reading start
sensor adjustment"
Fig. 4-877

4 - 300
4.11.53 RADF board (RADF)

 P. 4-258"4.11.3 RADF rear cover" LED3
(2) Disconnect 11 connectors. Remove 4 screws

and take off the RADF board.
Notes:
When replacing the RADF board, be sure to
perform the original reading start sensor
adjustment.
 P. 6-126"6.12.8 Original reading start 4
sensor adjustment"
Fig. 4-878
4.11.54 RADF board bracket

 P. 4-258"4.11.3 RADF rear cover" LED3
Fig. 4-879
(3) Disconnect 1 connector. Take off the harness
clamp. Remove 4 screws and take off the
RADF board bracket.
Fig. 4-880

4 - 301
4.11.55 Harness guide

(2) Remove the harnesses from the harness
guide.
guide.
Fig. 4-881

4 - 302
4.12 Removal and Installation of Options
4.12.1 MP-2501L/A (Large Capacity Feeder (LCF))
(1) Turn OFF the power and unplug the power

cable.
(2) Press the button to separate the Large
Capacity Feeder (LCF) from the equipment.
Fig. 4-1
(3) Remove 1 screw and take off the connector
cover.
Connector cover
Fig. 4-2
(4) Disconnect the interface cable of the Large
Capacity Feeder (LCF).
Interface cable
Fig. 4-3

4 - 303
(5) Remove 2 fixing screws on the rear side.
Fig. 4-4
(6) Remove 2 fixing screws on the front side.
Fig. 4-5
(7) Lift the Large Capacity Feeder (LCF) and
take it off from the slide rail.
Fig. 4-6

4 - 304
4.12.2 MJ-1103/1104 (Finisher)

cable. Interface cable
(2) Take off the connector cover and disconnect
the interface cable of the finisher.
Fig. 4-7
(3) Open the cover.
Fig. 4-8
(4) Pull the lever to release the lock.
(5) Separate the finisher from the equipment
while pulling the lever.
Lever
Fig. 4-9

4 - 305
(6) Remove 3 screws and then take off the guide
rail from the finisher.
Fig. 4-10

4 - 306
4.12.3 MJ-6102 (Hole punch unit)

cable. Interface cable
(2) Take off the connector cover and disconnect
the interface cable of the finisher.
Fig. 4-11
(3) Open the cover of the hole punch unit.
(4) Pull the lever to release the lock.
Lever
Fig. 4-12

4 - 307
(5) Separate the finisher from the equipment
while pulling the lever.
Fig. 4-13
Notes:
If MJ-1104 is used, separate the finisher and
then pull out the saddle stitch unit.
Fig. 4-14
(6) Take off the cover.
Fig. 4-15
cover.
Fig. 4-16

4 - 308
(8) Disconnect the connector.
Fig. 4-17
(9) Open the cover of the finisher.
(10) Remove 2 screws and then take off the hole
punch unit.
Fig. 4-18

4 - 309
4 - 310
5. SELF-DIAGNOSTIC MODE
5.1 Overview
[A] Starting each mode
To enter the desired mode, turn the power ON while pressing two digital keys designated to each mode
(e.g. [0] and [5]) simultaneously. Hold the two keys until the [COPY] [e-FILING] [SCAN] [PRINT] [FAX]
buttons are lit.
On the authentication screen displayed after starting up each mode, enter the service password, and
then press [OK]. The password is not set by default.
Refer to Chapter 15 for the codes in Test mode (03), Test print mode (04), Adjustment mode (05), and
Setting mode (08).
5
[B] Exiting from each mode

Shut down the equipment. When the power should be turned OFF, be sure to shut down the equipment
by pressing the [ON/OFF] button for a few seconds.
[C] List of modes
Mode For start Contents For exit Display

Control panel [0] + [1] + All LEDs on the control panel are lit, and all [POWER] -
check mode [POWER] the LCD pixels blink. OFF/ON
Test mode [0] + [3] + Checks the status of input/output signals. [POWER] 100% C
[POWER] OFF/ON TEST MODE
Test print mode [0] + [4] + Outputs the test patterns. [POWER] 100% P A4
[POWER] OFF/ON TEST PRINT
Adjustment [0] + [5] + Adjusts various items. [POWER] 100% A A4
mode [POWER] OFF/ON TEST MODE
Setting mode [0] + [8] + Sets various items. [POWER] 100% D
[POWER] OFF/ON TEST MODE
Assist mode [3]+[C]+ Clears error flags or SRAM, or safely deletes [POWER] -
[POWER] data in the HDD or SRAM to support the OFF/ON
replacement of the SYS board, SRAM or
HDD.
HDD assist [4]+[CLEAR]+ Assists the ADI-HDD by checking the type of [POWER] -
mode [POWER] the mounted HDD, reverting the HDD to a OFF/ON
factory default or removing keys.
File system [5] + [C] + Checks, recovers or initializes the file system [POWER] -
recovery mode [POWER] (HDD). OFF/ON
SRAM clear [6]+[CLEAR]+ Recovers the equipment from particular [POWER] -
mode [POWER] errors such as F800 or F900. OFF/ON
List print mode [9] + [START] + Prints various lists or outputs them in a CSV [POWER] 100% L A4
[POWER] format. OFF/ON LIST PRINT
PM support [6] + [START] + Clears each counter. [POWER] 100% 2
mode [POWER] OFF/ON TEST MODE
Firmware [4] + [9] + Performs firmware update with USB media. [POWER] -
update mode [POWER] OFF/ON
[8] + [9] + Performs firmware update with download jig. [POWER] -
[POWER] OFF/ON
Password reset [4] + [8] + [9] Resets the administrator password and [POWER] -
mode + [POWER] service password. OFF/ON

SELF-DIAGNOSTIC MODE
5-1
Note:
Do not enter any of the modes shown below since they are provided only for production. If you do
so, the equipment may not be restarted.
[2]+[CLEAR]+[POWER]
[7]+[CLEAR]+[POWER]
[8]+[CLEAR]+[POWER]
[9]+[CLEAR]+[POWER]
[D] State transition diagram of self-diagnosis modes
[POWER]
Normal Self-diagnosis
ON
mode
Authentication
Warming up
screen
Ready Each mode
*2
[POWER]
OFF
*1
To user
Fig.5-1
*1 If you have used a self-diagnostic mode, turn the power OFF before the customer starts using the
equipment
*2 Mode shown in the table “[C] List of modes”
[E] About each mode

• Control panel check mode (01)
Operation procedure
[POWER] OFF/ON
[0][1] LED lit/ (Exit)
[START] (Button check)
[POWER] LCD blinking
[START]
Notes:
• A mode can be cancelled by [POWER] OFF/ON when the LED is lit and the LCD is blinking.
• Button Check
Buttons with LED: Press to turn OFF the LED.
Buttons without LED: Press to display the message on the control panel.
Button on touch panel: Press to display the initial screen displayed at power-ON. Press
[execution] on the touch panel and then the [CLEAR] button on the control panel. The screen
then returns to the Button Check menu.

5-2
• Test mode (03)
Refer to  P. 5-8"5.3 Input check (Test mode 03)" and  P. 5-9"5.4 Output check (test mode 03)".
• Test print mode (04)

Refer to  P. 5-10"5.5 Test print mode (test mode 04)".
• Adjustment mode (05)

Refer to  P. 5-11"5.6 Operation Procedure in Adjustment Mode (05)",  P. 5-13"5.7 Test print
pattern in Adjustment Mode (05)", and Chapter 15 - “Adjustment Mode (05) Codes”.
Notes:
When the power should be turned OFF, be sure to shut down the equipment by pressing the
[ON/OFF] button for a few seconds.
Remarks: 5
• In “RAM”, the SRAM of the board in which the data of each code is stored is indicated. “M”
stands for the LGC board and “SYS” stands for the SYS board.
• Setting mode (08)

Refer to  P. 5-17"5.8 Operation Procedure in Setting Mode (08)" and Chapter 15 - “Setting Mode
(08) Codes”.
Notes:
When the power should be turned OFF, be sure to shut down the equipment by pressing the
[ON/OFF] button for a few seconds.
Remarks:
• In “RAM”, the SRAM of the board in which the data of each code is stored is indicated. “M”
stands for the LGC board, “SYS”, “NIC” and “UTY” stands for the SYS board.
• Assist mode (3C)

Refer to  P. 5-19"5.9 Assist Mode (3C)".
• HDD assist mode (4C)

Refer to  P. 5-22"5.10 HDD Assist Mode (4C)".
• File system recovery mode (5C)

Refer to  P. 5-26"5.11 File System Recovery Mode (5C)".
• SRAM clear mode (6C)

Refer to  P. 5-31"5.12 SRAM Clear Mode (6C)".
• List print mode (9S)

Refer to  P. 5-33"5.13 List print mode (9S)".
• PM support mode (6S)
Operation procedure
[6][START]
(Operation started) [POWER] OFF/ON
[POWER]
(Exit)
• Firmware update mode (49/89)

Refer to  P. 11-1"11. FIRMWARE UPDATING".
• Password reset mode (489)

5-3
This mode resets the administrator password and service password. The user data is erased when
resetting the passwords.
Operation procedure
[4][8][9]
(Operation started) [POWER] OFF/ON
[POWER]
(Exit)

5-4
5.2 Service UI
5.2.1 Overview
The following self-diagnostic modes can be used with Service UI on the touch panel of the control
panel.
• 04 TEST PRINT MODE

• 05 ADJUSTMENT MODE
• 08 SETTING MODE
• 6S PM SUPPORT MODE
• 9S LIST PRINT MODE
• FAX LIST PRINT MODE
• CHART PRINT MODE
5
Notes:
Not all codes of the self-diagnostic mode can be used with Service UI. Refer to Chapter 15 for
the codes available with Service UI.
5.2.2 Login procedure
[ 1 ] In the normal mode

(1) Turn the power ON.
(2) Press the [USER FUNCTIONS] button.
(3) With the [USER FUNCTIONS] menu displayed, enter the Service Mode password provided
during product training.
Fig.5-2

5-5
(4) Enter the user name and password on the SERVICE TECHNICIAN PASSWORD screen, then
press [OK]. They are set by default as follows:
User Name Service

Password None
Fig.5-3
The SERVICE MODE screen is displayed.
[ 2 ] In the security mode

If the security mode (the value of 08-8911 is “3”) is set, log into Service UI following the steps below.
(1) Turn the power ON.
(2) Enter the user name and password on the USER AUTHENTICATION screen. The password
needs to be changed to log in for the first time.
Notes:
In case the password is forgotten, ask the administrator to reset the service password. In case
both the service password and administrator password are forgotten, the passwords can be reset
in the password reset mode. Note that the user data are deleted at that time.
(4) Enter the password for Service UI on the USER FUNCTIONS screen. The SERVICE MODE
screen is displayed.

5-6
5.2.3 [SERVICE MODE] Screen
After selecting the mode and pressing the [NEXT] button, the screen is switched to the selected mode.
• When the 05/08 mode is selected

The codes are displayed in one of the levels from the first to fifth.
You can proceed to the next level by selecting the item and pressing the [NEXT] button until the
code appears up to the fifth level. Then if you select the code and press the [NEXT] button, the
screen is switched to the adjustment mode or setting mode.
If you press the [CLASSIC] button on the screen in the first level, the screen is switched to the
adjustment mode or setting mode, so that you can enter the code number.
• When the modes other than 05/08 mode are selected

The screen is switched to the selected mode.
5
5.2.4 Setting/Changing password

(1) Press the [SETTINGS] button on the SERVICE MODE screen to display the SETTINGS screen.
Fig.5-4
(2) Press the [SERVICE PASSWORD] button to change the service password, or [RESET ADMIN
PASSWORD] to reset the administrator password.

5-7
5.3 Input check (Test mode 03)
The status of each input signal can be checked by pressing the [FAX] button, [COPY] button,
[SCAN] button and the digital keys in the test mode (03).
<Operation procedure>
[0][3] [FAX]
[START] [COPY] [Digital keys] (LCD ON) [POWER] OFF/ON
[POWER] or (Exit)
[SCAN]
[CLEAR] [CLEAR]
Notes:
• Initialization is performed before the equipment enters the test mode.
• The PRINT DATA lamp blinks when the input check is running.
Fig.5-5 Example of display during input check
Refer to Chapter 15 in this manual for the items to be checked and the condition of the equipment when
the buttons [A] to [H] are highlighted.

5-8
5.4 Output check (test mode 03)
Status of the output signals can be checked in the test mode 03.
<Operation procedure>
Procedure 1
[0][3] Operation Stop Operation [POWER] OFF/ON
(Code) [START] [START]
[POWER] ON code OFF (Exit)
Procedure 2
5
[0][3] Operation Test mode [POWER] OFF/ON
(Code) [START] One direction [CLEAR]
[POWER] standby (Exit)
Procedure 3
[0][3] [POWER]
Operation Operation Test mode OFF/ON
(Code) [START] [START] [CLEAR] standby
[POWER] ON OFF (Exit)
Procedure 4
[0][3]
(Code) [START] [POWER] OFF
[POWER]
Procedure 5
[0][3]
(Code) [START] [Digital keys] [START] [POWER] OFF/ON
[POWER]
(Exit)
[START]
* Return to the standby screen for code input by pressing the [CLEAR] button.
Refer to Chapter 15 in this manual for the codes available in the test mode 03.

5-9
5.5 Test print mode (test mode 04)
The embedded test pattern can be printed out in the test print mode (04).
<Procedure 1>
[0][4] [POWER]
(Code) (Media selection) [START] Operation [CLEAR] OFF/ON
[POWER] Continuous (Exit)
Test Printing
<Procedure 2>
[0][4] Media Color [POWER]
(Code) [START] [START] Operation [CLEAR]
[POWER] selection selection OFF/ON
Continuous (Exit)
[CLEAR] Test Printing
<Procedure 5>
[0][4] Media Color [POWER]

(Code) [START] Input [START] Operation [CLEAR] OFF/ON
[POWER] selection selection density Continuous (Exit)
[CLEAR] Test Printing
[CLEAR]
Notes:
1. When an error occurs, it is indicated on the panel, but the recovery operation is not
performed.
Turn OFF the power and then back ON to clear the error.
2. During test printing, the [CLEAR] button is disabled when “Wait adding toner” is displayed.
Remarks:
In the (Color selection) of <Procedure 2> and <Procedure 5> , the printing method is different
between [K(1)] and [K(4)] as follows.
• [K(1)]: Printing by bringing one K color developer unit into contact with the transfer belt.
• [K(4)]: The developer units of four (YMCK) colors are brought into contact with the transfer
belt, but the test pattern is printed in K color only.
* The number in parentheses indicates the contact of the developer unit and the transfer belt.
Refer to Chapter 15 in this manual for the codes available in the test print mode.

5 - 10
5.6 Operation Procedure in Adjustment Mode (05)
Procedure 1
[Digital key] [OK] [FAX] [POWER]
[0][5] [Digital key] [START] *[FUNCTION CLEAR]
(Code) or OFF/ON
[POWER] (Key in a value) [INTERRUPT] [START] (Exit)
[CANCEL] (Stores value in RAM) (Test copy)
[CLEAR] *Press [FUNCTION CLEAR] to enter minus (-).

(Corrects value)
Procedure 2
[0][5]
[POWER]
[Digital key]
(Code)
[START] ( Value
displayed ) [OK]
or
[INTERRUPT]
([FAX] [START])
(Test copy)
[POWER]
OFF/ON 5
(Value unchangeable) (Exit)
Procedure 3
[UP] [OK] [POWER]

[0][5] [Digital key] [START] or ([FAX] [START])
or OFF/ON
[POWER] (Code) [DOWN] (Test copy)
[INTERRUPT] (Exit)
(Adjust a value) (Stores value in RAM)
[CANCEL]
[FUNCTION CLEAR]
(Corrects value)
Procedure 4
[CANCEL]
[START] [OK] ([FAX]
[0][5] [Digital key] [START] [Digital key] [START] [Digital key] or [POWER]
[POWER] (Code) (Sub code) [INTERRUPT] OFF/ON
*[FUNCTION CLEAR] [START])
(Key in a value) Stores value (Exit)
[CLEAR] in RAM (Test copy)
(Corrects value) [CLEAR]
(Corrects value)
*Press [FUNCTION CLEAR] to enter minus (-).
Procedure 5
[CANCEL] or [CLEAR]
[0][5] [OK] [FAX] [POWER]
[Digital key] [START] Automatic or
[POWER] adjustment OFF/ON
(Code) [INTERRUPT] [START] (Exit)
Stores value (Test copy)
in RAM
Procedure 6
[0][5] [Digital key] Automatic [FAX] [COPY]) [POWER]OFF/ON

[START]
[POWER] (Code) adjustment (Test copy) (Exit)
*[CANCEL] or [CLEAR]
* When the automatic adjustment ends abnormally, an error message is displayed.
* Return to standby screen by pressing the [CANCEL] or [CLEAR] button.

5 - 11
Procedure 7
[CANCEL]
[OK] [FAX]
[0][5] [Digital key] [Digital key] Automatic [POWER]
[START] [START] Stores value
[POWER] (Code) (Sub code) adjustment [START] OFF/ON
in RAM
(Test copy) (Exit)
[CLEAR]
(Corrects value)
*[CANCEL] or [CLEAR]
* When the automatic adjustment ends abnormally, an error message is displayed.
* Return to standby screen by pressing the [CANCEL] or [CLEAR] button.
Procedure 10
[0][5] [Digital key] [Digital key] Value [POWER]

[START] [START] [START] OFF/ON
[POWER] (Code) (Sub code) displayed
(Exit)
[OK] or [INTERRUPT]
(Value unchangeable)
Procedure 12
[OK] [FAX] [POWER]

[0][5] [Digital key] [START] [Digital key] Manual
(Code) adjustment or OFF/ON
[POWER] (Key in a value) [INTERRUPT] [START] (Exit)
[CLEAR] (Stores value in RAM) (Test copy)
(Corrects value)
[CANCEL]
Procedure 14
[OK] [FAX]
[0][5] [Digital key] [UP] or [DOWN] or [POWER]
[START] [Digital key] [START]
[POWER] (Code) (Adjust a value) [INTERRUPT] OFF/ON
(Sub code) [START] (Exit)
Stores value (Test copy)
in RAM
[CLEAR] [FUNCTION CLEAR]
(Corrects value) (Corrects value)

5 - 12
5.7 Test print pattern in Adjustment Mode (05)
Operation:
One test print is printed out when the [FAX] button is pressed after the code is keyed in at Standby
Screen.
Code Types of test pattern Remarks

1 Grid pattern (Black) For printer related adjustment
3 Grid pattern (Black/Duplex printing) Refer to 6.1.8Scanner-related image
dimensional adjustment
4 Copier gamma adjustment pattern Refer to 6.3.1Automatic gamma adjustment
(Color & black / All media types)
5
(Color / All media types)
6 Copier gamma confirmation pattern Refer to 6.3.1Automatic gamma adjustment
(Black / All media types)
(Color / All media types)
8 Grid pattern (Color)
10 For gamma adjustment (Black) Refer to 6.3.1Automatic gamma adjustment
12 Secondary scanning direction 33 gradation For checking the image of printer section
steps (Y)
steps (M)
steps (C)
steps (K)
55 Grid pattern (Full Color / Thick paper 2) Refer to 6.1.6Paper alignment at the
registration roller
56 Grid pattern (Full Color / Thick paper 3) Refer to 6.1.6Paper alignment at the
registration roller
57 Grid pattern (Full Color / OHP) Refer to 6.1.6Paper alignment at the
registration roller
58 Grid pattern (Black / Thick paper 2) Refer to 6.1.6Paper alignment at the
registration roller
59 Grid pattern (Black / Thick paper 3) Refer to 6.1.6Paper alignment at the
registration roller
60 Grid pattern (Black / OHP) Refer to 6.1.6Paper alignment at the
registration roller
63 For color deviation correction (Full Color) Only for A3/LD size
70 Printer gamma correction table creation Refer to 6.3.1Automatic gamma adjustment
pattern (PS: 600dpi)
(Plain paper 1)
71 Printer gamma correction table Refer to 6.3.1Automatic gamma adjustment
confirmation pattern (PS: 600dpi)
(Plain paper 1)
(Plain paper 2)

5 - 13
(Plain paper 2)
(Recycled paper)
(Recycled paper)
(Thick paper 1)
(Thick paper 1)
(Thick paper 2)
(Thick paper 2)
(Thick paper 3)
(Thick paper 3)
(Thick paper 4)
(Thick paper 4)
(Special paper 1)
(Special paper 1)
(Special paper 2)
(Special paper 2)
98 Grid pattern -2 (For printing K(4) / Plain Refer to 6.1.7Printer-related image
paper) dimensional adjustment
99 Grid pattern -2 (For printing K(4) / Thick
paper 1)
100 Grid pattern - 1 (Full color / Thick paper 1)
101 Grid pattern - 1 (Black / Thick paper 1)
104 Color deviation confirmation pattern (A3/
LD)
5 - 14
112 Media sensor feeding check Printing on blank paper
138 Grid pattern - 2 (For printing K (4) / duplex
printing)
151 Pattern for checking uneven image density Available only when A4/LT paper is selected
correction in primary scanning direction (Not available for bypass feeding)
(Color & black / Plain paper 1)
(Color / Plain paper 1)
(Color & black / Plain paper 2)
5
(Color / Plain paper 2)
(Color & black / Recycled paper)
(Color / Recycled paper)
(Color & black / Thick paper 1)
(Color / Thick paper 1)
(Color & black / Special paper 1)
(Color / Special paper 1)
(Color & black / Special paper 2)
(Color / Special paper 2)
(Plain paper 1)
(Plain paper 1)
(Plain paper 2)

5 - 15
(Plain paper 2)
(Recycled paper)
(Recycled paper)
(Thick paper 1)
(Thick paper 1)
(Thick paper 2)
(Thick paper 2)
(Thick paper 3)
(Thick paper 3)
(Thick paper 4)
(Thick paper 4)
(Special paper 1)
(Special paper 1)
(Special paper 2)
(Special paper 2)

5 - 16
5.8 Operation Procedure in Setting Mode (08)
Procedure 1
[CANCEL]
[OK]
[0][8] [Digital key] [Digital key] [POWER] OFF/ON
[START] or
[POWER] (Code) *[FUNCTION CLEAR] (Exit)
[INTERRUPT]
Sets or
changes value (Stores value in RAM)
[CLEAR]
(Corrects value)
* Press [FUNCTION CLEAR] to enter minus (-).
Procedure 2
[OK] 5
[0][8] [Digital key] [POWER]OFF/ON
[START] or
[POWER] (Code) (Exit)
[INTERRUPT]
Adjustment value
cannot be changed
Procedure 3
[INITIALIZE]
[0][8] [Digital key] [POWER] OFF/ON
[START] or (Automatic setting)
[INTERRUPT]
(Stores value in RAM)
[CANCEL] or [CLEAR]
Procedure 4
[CANCEL]
[START]
[OK] [POWER]
[0][8] [Digital key] [Digital key]
[START] [START] [Digital key] or OFF/ON
[POWER] (Code) (Sub-code)
* [FUNCTION CLEAR] [INTERRUPT] (Exit)
Sets or (Stores value
changes value in RAM)
[CLEAR] [CLEAR]
* Press [FUNCTION CLEAR] to enter minus (-).
Procedure 5
[CANCEL]
[OK]
[START] [Digital key] or
Sets or [INTERRUPT]
changes value (Stores value in RAM)
[CLEAR]
(Corrects value)
Procedure 9
[CANCEL]
[OK]
[START] [Select button] or
[INTERRUPT]
[CLEAR]
(Corrects value)

5 - 17
Procedure 10
[CANCEL]
[0][8] [Digital key] [Digital key] [Digital key] [OK] [POWER]
[START] [START] or OFF/ON
[POWER] (Code) (1st setting) (2nd setting) [INTERRUPT] (Exit)
[CLEAR] [CLEAR]
Procedure 11 and 12
[CANCEL]
[Digital key]
[0][8] [Digital key] or [OK] [POWER] OFF/ON
[START]
[POWER] (Code) [Software keyboard] *2(Stores value in RAM) (Exit)
*1 [MONITOR/PAUSE]
Sets or
changes value [CLEAR]
(Corrects value)
*1 Press [MONITOR/PAUSE] to enter “-”, when entering telephone number.
*2 The data are stored in SYS-RAM in procedure 11 and stored in NIC-RAM in procedure 12.
Procedure 14
[CANCEL]
[OK]
[0][8] [Digital key] [Digital key] [POWER]
[START] [START] or
[POWER] (Code) (Sub-code) OFF/ON
[INTERRUPT]
(Exit)
[CLEAR] Adjustment value
(Corrects value) cannot be changed

5 - 18
5.9 Assist Mode (3C)
5.9.1 Assist Mode

This equipment has the Assist Mode to enable the following functions.
(1) Update error flag clearing (Clear Error Flag in Software Installation)
Even if the firmware downloading has been completed normally, the Recovery Mode may
accidentally start up when the power is turned ON again. In this case, clear the Update Error
flags used in the download process with this function. (Normally, the flags are automatically
cleared in the download process.)
Also in the case the Recovery Mode accidentally starts up after the replacement of SRAM on the
SYS board, the flags are cleared with this function.
(2) Data storage partition formatting (Format Root Partition) 5

When a defect occurs on the UI data, etc. which are stored in the HDD, the partition with the
stored UI data, etc. is formatted with this function.
Do not use this function since it is not normally necessary.
HDD data must be installed after performing this function.
(3) HDD partition creation (Format HDD)

When the HDD is replaced or UI data, etc. are downloaded using the USB storage, it is
necessary to format a partition in the HDD before downloading. In this case, the partition is
created in the HDD with this function.
Notes:
• When downloading with a download jig, it is not necessary to format a partition in advance.
• Perform the HDD partition formatting only when a new HDD is installed since all data in the
current HDD are erased by this operation.
• When this operation has been done, do not perform SRAM data formatting (Clear SRAM)
before the normal start-up.
(4) SRAM data format (Clear SRAM)

When SRAM is replaced with a new one, abnormal values may be written in the new SRAM.
SRAM data must be formatted with this function for such case.
Notes:
• This function is required only when a new SRAM is installed.
• Do not perform this function in cases other than the installation of a new SRAM because all
data in the SRAM will be deleted with this function.
• When this operation has been done, do not perform HDD partition creation (Format HDD)
(5) Encryption key / license backup/restoring (Key Backup Restore)

When the SRAM board (for the SYS board) or the SYS board is replaced or initialized, the
encryption key and license are erased. Therefore, they need to be backed up or restored with
this function.
Configurations and functions of the “5.Key Backup Restore” menu

1. Key SRAM to FROM
Restore the encryption key from SRAM to FROM.
2. Key FROM to SRAM
Back up the encryption key from FROM to SRAM.
3. License SRAM to FROM
Restore the license from SRAM to FROM.
4. License FROM to SRAM
Back up the license from FROM to SRAM.
5. ADIKey SRAM to FROM
Restore the ADIKey from SRAM to FROM.

5 - 19
6. ADIKey FROM to SRAM
Back up the ADIKey from FROM to SRAM.
(6) HDD securely erasing (Erase HDD Securely)

This function is used before discarding the HDD.
It overwrites all the used areas on the HDD with the selected data, and makes it unusable.
After selecting this function, specify the level below to be overwritten.
1: LOW
This is the standard overwriting method.
2: MEDIUM
This overwriting method is more secure than LOW. The erasing time is between LOW and
HIGH.
3: HIGH
This is the most secure overwriting method. It takes the longest time to erase data.
4: SIMPLE
This is the simple overwriting method. It takes the shortest time to erase data.
Key in the level number to display “<“ next to it.

(At this time, if “0” is entered, the screen returns to the initial one of the Assist Mode.)
Press the [START] button to display the reconfirmation screen, and then press the [START]
button again to start overwriting.
Notes:
When this operation has been done, do not perform SRAM data formatting (Clear SRAM) before
the normal start-up.
(7) SRAM securely erasing (Erase SRAM Securely)

This function is used before discarding the SRAM board (for the SYS board).
It overwrites all the used areas on the SRAM board with the selected data, and makes it
unusable.
Immediately after selecting this function, the processing starts and is completed.
(8) SRAM service tech password formatting (Clear Service Tech Password)
This function is needed after the HDD is replaced.
When the HDD is replaced, the service tech password stored in the new one is set as a blank.
Therefore, its password is copied to the SRAM board so that both passwords become the same
with this function.

5 - 20
5.9.2 Operating Procedure
(1) Turn ON the power while [3] button and [CLEAR] button are pressed simultaneously.
• The following screen is displayed.
Firmware Assist Mode
Select number(1-8) and press START key
1. Clear Error Flag in Software Installation

2. Format Root Partition
3. Format HDD
4. Clear SRAM
5. Key Backup Restore 5
6. Erase HDD Securely
7. Erase SRAM Securely
8. Clear Service Tech Password
Fig.5-6
(2) Select the item with the digital keys and press the [START] button.

5 - 21
5.10 HDD Assist Mode (4C)

This mode is available only when the security HDD (ADI-HDD) is mounted in the equipment. It enables
you to check the type of the mounted HDD, revert the HDD to the factory default or remove keys.
Functions
• Checks the type (ADI or SATA) of the mounted HDD.
• Disposes of ADI-HDD data safely without any of leakage.
• Deletes image data when reusing a used ADI-HDD.
5.10.2 Operation procedure
[4][C] HDD data

[Digital Key] [START] （ [Power] OFF
[Power] clear ）
(Select)
Operation
for SATA-HDD Failed
[STOP]
Cancel
Turn the power ON while pressing the [4] and the [CLEAR] button simultaneously. Then the type of the
mounted HDD is checked and either of the following screens is displayed.
• When the security HDD is mounted
HDD Assist Mode System Firmware Version : xxxx(x.x.x.x)

Current HDD type: ADI HDD Update Mode : 4c Mode
Select number (1-2) and press START key
1. Revert factory initial status HDD

2. Remove key
Fig.5-7

5 - 22
• When a normal HDD is mounted

Current HDD type: SATA HDD Update Mode : 4c Mode

2. Remove key
Fig.5-8
Remarks:
If the HDD type cannot be identified, “Unknown HDD” may appear on the screen.
Refer to  P. 8-193" [F106_1] ADI-HDD error: HDD type detection error"
Note:
When “SATA HDD” (normal HDD) is displayed, items 1 and 2 are not selectable.
If you select any of 1 and 2 and press the [START] button, the error message below appears.

Current HDD type: SATA HDD Update Mode : 4c Mode
=> 1. Revert factory initial status HDD

2. Remove key
Operation Failed.
Press SoftPower Key to Switch Off
Fig.5-9
5.10.3 Functions
[A] 1. Revert factory initial status HDD
Select this to dispose of the HDD as well as the equipment.
When this item is selected, all data in the HDD are deleted and the HDD is reverted to its initial status at
the factory shipment.
5 - 23
This operation requires only a few seconds; however, you must reinstall the HDD data in the 49 mode
to make the HDD reusable.
When “1” is selected, the menu below appears.

To start, press the [START] button.


2. Remove key
Confirmation Screen
Are you sure ???
Press START to continue

Press STOP to cancel
Fig.5-10
When the operation is finished, the result appears on the menu.


2. Remove key
Data in the HDD has been complately erased.

Fig.5-11
Note:
If the equipment is started in the normal mode with this condition, an HDD mounting error occurs.
[B] 2. Remove Key

Select this to reuse the HDD as well as the equipment.
When this item is selected, image data in the HDD are deleted.
This operation requires approx. 20 minutes since the partition must be rebuilt.

5 - 24
When “2” is selected, the menu below appears.
To start, press the [START] button.


=> 2. Remove key
Confirmation Screen
Are you sure ???
Press START to continue 5

Press STOP to cancel
Fig.5-12
When the operation is finished, the result appears on the menu.


=> 2. Remove key
Data in the HDD has been erased.

Fig.5-13
Note:
After this operation, the equipment becomes reusable without reinstalling the firmware.

5 - 25
5.11 File System Recovery Mode (5C)
5.11.1 Overview
This is a mode to check if there is any damage to the file system (HDD) and recover it if necessary. Use
this mode only in the following cases:.
• There is a possibility of damage to the file system (HDD).

• There is an apparent damage to the file system (HDD), requiring recovery or initialization.
This mode enables you to have the following functions:

• Check F/S: Checks the file system.
• Recovery F/S: Recovers the file system.
• Initialize HDD: Initializes HDD.
• Initialize DB: Initializes database such as log data.
• SMART Info: Displays the various information in the HDD.
• DISK Info: Displays the usage rate of HDD.
• HDD Utility: Initializes log files.

[5][C] [Digital key] [Digital key]
[START] [START] (HDD formatting) [POWER] OFF/ON
[POWER] (Selection) (Selection)
(DB formatting (Exit)
such as log data)
Notes:
• Do not turn the main power switch OFF after you select a menu and processing has started
(during processing).
• After the processing is completed, a beep sounds 4 times and either “Completed” or “Failed”
appears on the screen.
Turn ON the power while pressing the [5] and [CLEAR] button simultaneously. The following screen is
displayed.

File System(F/S) Recovery Mode -> Check F/S
Please Select Mode
>1. Check F/S

2. Recovery F/S
3. Initialize HDD
4. Initialize DB
5. SMART Info
6. DISK Info
7. HDD Utility
Fig.5-14
Remark:
When the mode is started, “1. Check F/S” is selected by default.
(“>” is displayed on the left of the selected number.)

5 - 26
5.11.3 Functions
[A] Check of the File System (Check F/S)
In case that particular service calls occur or there is a possibility of damage to the file system, the status
of each partition in the HDD can be checked.
File System(F/S) Recovery Mode -> Check F/S
Please Select Partition 0: Main menu
1. ALL
2. /
3. /work 5
4. /registration
5. /backup
6. /imagedata
7. /storage
8. /encryption
Fig.5-15
Explanation for each item

• 1: Checks all partitions.
• 2: Checks root partition only.
• 3-8: Checks each partition shown above.
Note:
More than one partition can be selected. (“>” is displayed on the left of the selected number.)
• If damage is discovered, recover or initialize the file system (HDD).
[B] Recovery of the File System (Recovery F/S)

In case that an error occurs during the file system check, each partition can be recovered.
File System(F/S) Recovery Mode -> Recovery F/S
1. ALL
2. /
3. /work
4. /registration
5. /backup
6. /imagedata
7. /storage
8. /encryption
Fig.5-16

• 1: Recovers all partitions.
• 2: Recovers root partition only.
• 3-8: Recovers each partition shown above.

5 - 27
Note:
* If an error occurs during recovery, initialize the file system (HDD).
[C] Initialize the File System (Initialize HDD)

In case that an error occurs during the file system check and the partition cannot be recovered with the
recovery, each partition can be initialized.
It is recommended to export the user information such as address book before performing this function.
File System(F/S) Recovery Mode -> Initialize HDD
Please Select Partition
1. Except /
2. /work
3. /registration
4. /backup
5. /imagedata
6. /storage
7. /encryption
8. /TAT
Fig.5-17

• 1: Initializes partitions other than root one and creates initial files.
• 2: Initializes a partition (/work) and creates an initial file.
• 3: Initializes a partition (/registration) and creates an initial file.
• 4: Initializes a partition (/backup) and creates an initial file.
• 5: Initializes a partition (/imagedata) and creates an initial file.
• 6: Initializes a partition (/storage) and creates an initial file.
• 7: Initializes a partition (/encryption) and creates an initial file.
• 8: Initializes a partition (/TAT) and creates an initial file.
Remark:
Notes:
• If [1. Except /] or [7. /encryption] is selected, applications and OS data in the equipment
are also initialized. In this case, the applications and the file system must be reinstalled.
Install the system software (HD Data) by performing [49] -> [4] after initialization.
• If [1. Except /] is selected, minimal data necessary for normal startup are automatically
recovered.
• If [1. Except /] is selected, log database is also initialized. Back up the data before
initializing if necessary.
• If [1.Except/] is selected, do not perform SRAM data formatting (Clear SRAM) before the
normal start-up.

5 - 28
[D] Initialize the DB (Initialize DB)
In case that particular service calls occur or there is a possibility of damage to the databases, each one
can be initialized.
File System(F/S) Recovery Mode -> Initialize DB
1. LDAP DB
2. Log DB(Job,Msg)
Fig.5-18

• 1: Initializes address book data and the user information database.
• 2: Initializes job log data and the message database.
Remark:
The selected databases are initialized and recreated in the next normal startup.
[E] Displaying various data in the HDD (SMART Info)

Various data in the HDD can be displayed. (Data equivalent to the setting contents of 08-9065 are
displayed.)
When this item is selected, data in the HDD embedded in the equipment are displayed.
File System(F/S) Recovery Mode -> SMART Info
Please Select 1: PrevPage 2:NextPage 0: Main menu
Model : Hitachi xxxxxxxxxxx Serial : xxxxxxxxx

ID NAME VALUE NAV Worst
01 Read Error Rate 0 100 100
02 Throughput Performance 0 100 100
03 Spin Up Time 15 253 253
. . . .
. . . .
. . . .
Fig.5-19
Remark:
• NAV: Normalized Attribute Value
Indicates the value of the specified HDD condition as compared to the manufacturer's
optimum value.
• Worst: Worst Ever Normalized Attribute Value
Indicates the worst value of NAV permitted by the manufacturer.
Notes:
The values of NAV and Worst should be treated as a rough reference since their basis may differ
depending on the specification of HDD manufacturers.

5 - 29
[F] Displaying usage rate of each partition (DISK Info)
The usage rate of each partition can be checked.
When this item is selected, the usage rate of each partition is displayed.
File System(F/S) Recovery Mode -> DISK Info
0: Main menu
Partition name ALL(Mbyte) FREE(Mbyte) USE(%)

/ 8737 5401 33.1%
/work 10326 9563 2.3%
/registration 3099 2861 2.6%
/backup 1036 949 3.3%
/imagedata 24778 23343 0.7%
/storage 26873 25332 0.7%
/encryption --- encrypted partition ---
Fig.5-20
Remark:
The disk information of a partition indicated as “Encrypted Partition” is not displayed as it is
encrypted.
[G] Initialization of log file (HDD Utility)

Log files for researching can be deleted. Since only a certain amount of log files for researching is
usually stored in the work area of an HDD, the use of this mode is not necessary. In case the
performance level of the equipment is lowered (e.g.: the response of the control panel becomes
extremely slow), make use of this mode. This phenomenon may be resolved.

5 - 30
5.12 SRAM Clear Mode (6C)

This is a mode in which you can clear particular errors such as F800 or F900 without entering a Service
Technician password.
For example, when SYS-SRAM is in an abnormal status or needs replacement but service technicians
cannot log into the 3C mode, SRAM can be initialized by entering the SRAM clear mode (6C) and
selecting item 1 below.
The content of item 1 in this mode is the same as that of item 4 in the 3C mode (Clear SRAM).
Use this mode to clear the SRAM data when a particular error occurs or service technicians cannot log
in with their password and therefore cannot use the 3C mode.
Functions
• Sets the serial number of this equipment. 5
• Clears SRAM data when the 3C mode cannot be used.
• Clears F800 error.
• Clears F900 error.

[6][C] SRAM data
[Digital Key] [START] [START] （ clear ） [Power] OFF
[Power]
(Select)
or
S/N Input
Cancel
[STOP]
Turn the power ON while pressing the [6] and the [CLEAR] button simultaneously. Then the following
screen is displayed.
Key in the desired item number and then press the [START] button.
SRAM Clear Mode System Firmware Version : xxxx(x.x.x.x)

Update Mode : 6c Mode
0. Set Serial Number

1. Clear SRAM
2. Reset Date and Time
3. SRAM Re-Initialize Support
Fig.5-21
Notes:
• When “0” is keyed in and the [START] button is pressed, the menu to key in the serial number
appears. Key in the serial number of this equipment and then press [OK] to determine the
setting.
• Items 1 and 2 can be canceled while 0 and 3 cannot.
• When “3” is keyed in and the [START] button is pressed, the operation starts.

5 - 31
5.12.3 Functions
[A] 0. Set Serial Number
When replacing SYS-SRAM, select this to set the serial number of the equipment since it must be done
in advance of recovery from SRAM backup data.
• Clear SRAM first and then set the serial number in this mode.
• Recover from SRAM backup data after setting the serial number.
Refer to  P. 12-2"12.1.4 Cloning procedure"
Select “0” and then press the [START] button. Then key in the serial number of this equipment.
The keyed in serial number appears on the menu.
SRAM Clear Mode System Firmware Version : xxxx(x.x.x.x)

Update Mode : 6c Mode
> 0. Set Serial Number Serial Number Setting Complated.. xxxxxxxxxx

1. Clear SRAM
2. Reset Date and Time
3. SRAM Re-Initialize Support
Fig.5-22
[B] 1. Clear SRAM

Select this to clear all SRAM data when replacing SYS-SRAM.
• Replace the SRAM board and then clear the SRAM data.
• After clearing the SRAM data, initialize SRAM following its replacement procedure.
 P. 9-35"9.2.6 Precautions and Procedures when replacing SRAM board (for SYS board)"
Notes:
When this operation has been done, do not perform HDD partition creation (Format HDD) before
[C] 2. Reset Date and Time

Select this to clear an F800 error which occurred when the date and time were set as after the end of
the year 2037 or when the actual end of the year 2037 has come.
• After selecting this, start the equipment in the normal mode to reset the date and time.
[D] 3. SRAM Re-Initialize Support

Select this to clear an F900 error which occurred when SYS-SRAM and the SYS board are replaced at
the same time, since this error cannot be cleared in the 3C mode.
• After updating with a download jig and clearing the SRAM data, select this item.
• After selecting this, initialize SRAM following its replacement procedure.

5 - 32
5.13 List print mode (9S)
[ 1 ] Print out
[9][START]
[POWER] (Code) [START] [Digital keys] [START] [Digital keys] [START] [POWER]
101: Adjustment mode (05) Key in the first Key in the last List starts to OFF/ON
102: Setting mode (08) code to be printed code to be printed be printed (Exit)
(Code)
103: PM support mode
104: Stored information of pixel counter (toner cartridge reference)
105: Stored information of pixel counter (service technician reference) 5
106: Error history (Maximum 1000 items)
107: Error history (Latest 80 items)
108: Firmware update log (Maximum 200 items)
110: Power-ON/OFF log (Maximum 100 items)
111: Version list
114: Total counter list
121: (05) adjustment value difference
122: (08) setting value difference
[ 2 ] CSV output (USB)
[9][START]
[POWER] Connect (Code) [START] [Digital keys] [START] [Digital keys] [START] Disconnect [POWER]
USB 201: Adjustment mode (05) Key in the first Key in the last List starts to USB OFF/ON
202: Setting mode (08) code to be printed code to be printed be printed (Exit)
(Code)
203: PM support mode
204: Stored information of pixel counter (toner cartridge reference)
205: Stored information of pixel counter (service technician reference)
206: Error history (Maximum 1000 items)
208: Firmware update log (Maximum 200 items)
210: Power-ON/OFF log (Maximum 100 items)
211: Version list
212: Engine firmware log * Manufacture Purpose Only
214: Total counter list
221: (05) adjustment value difference
222: (08) setting value difference
223: Job log/Message log
300: All CSV files
Notes:
Precautions when storing information into USB media
• When storing the setting information of the equipment into a USB media, be sure to obtain
permission from a user in advance.
• When storing the setting information of the equipment into a USB media, the information is
printed out in a CSV format. Handle and manage the information with extra care.
• Do not lose or leak the setting information of the equipment.
• Do not use the setting information of the equipment for purposes other than maintenance or
product services.
• Provide the information promptly if a user requires so.
• The buttons on the control panel keep blinking while data are being stored in the USB media.
Do not disconnect the USB media while data are being stored.

5 - 33
Remarks:
In the USB storage procedure above, lists are stored in a CSV format. The names of the CSV
files are shown below.
201: ADJUSTMENT_LIST_serial_date and time(YYYYMMDDHHMMSS).csv
202: SETTING_LIST_serial_date and time(YYYYMMDDHHMMSS).csv
203: PM_LIST_serial_date and time(YYYYMMDDHHMMSS).csv
204: PIXEL_TONER_LIST_serial_date and time(YYYYMMDDHHMMSS).csv
205: PIXEL_SERVICE_LIST_serial_date and time(YYYYMMDDHHMMSS).csv
206: ERROR_LOG_serial_date and time(YYYYMMDDHHMMSS).csv
208: FW_UPGRADE_LOG_serial_date and time(YYYYMMDDHHMMSS).csv
210: POWER_ONOFF_LOG_serial_date and time(YYYYMMDDHHMMSS).csv
211: VERSION_LIST_serial_date and time(YYYYMMDDHHMMSS).csv
212: ENG_FW_LOG_serial_date and time(YYYYMMDDHHMMSS).csv
214: TOTAL_COUNTER_LIST_serial_date and time(YYYYMMDDHHMMSS).csv
221: 05DIFFERENCE_CODE_LIST_serial_date and time(YYYYMMDDHHMMSS).csv
222: 08DIFFERENCE_CODE_LIST_serial_date and time(YYYYMMDDHHMMSS).csv
223: JOB_LOG_serial_date and time(YYYYMMDDHHMMSS) (encrypted file)/
MESSAGE_LOG_ serial_date and time(YYYYMMDDHHMMSS) (encrypted file)
5.13.2 List Printing

Lists below are output in the list print mode.
List data are printed out or output in a CSV format by storing them in a USB media. Paper sizes
available for this printing are A4 or LT or larger. This section introduces a sample of each list.
To start the list print mode, turn the power on while pressing [9] + [START] button.
List code
Lists
Printout CSV file output
Adjustment mode (05) data list 101 201
Setting mode (08) data list 102 202
PM support mode data list 103 203
Pixel counter list
104 204
(toner cartridge reference)
Pixel counter list
105 205
(service call reference)
Error history list 106 206
(Maximum 1000 items) (Maximum 1000 items)
Error history list 107
-
(Latest 80 items)
Firmware upgrade log 108 208
Power ON/OFF log 110 210
Version list 111 211
Engine firmware log - 212
Total counter list 114 214
05 adjustment difference list
121 221
(factory default and current values)
08 adjustment difference list
122 222
(factory default and current values)
Job log/Message log - 223
Output all CSV files - 300

5 - 34
• Adjustment mode (05)
05 ADJUSTMENT MODE DATA LIST

S/N: xxxxxxxxx TOTAL: 9999999
20xx-xx-xx xx:xx TOSHIBA e-STUDIOxxx DF TOTAL: 9999999
CODE DATA CODE DATA CODE DATA CODE DATA
2000 128 3860 88 4830 128 5920 128
Fig.5-23
The selected adjustment codes and the current adjustment value for each code are output in a list.
See the following page for the adjustment code (05):
Refer to Chapter 15 - “Adjustment Mode (05) Codes”.

5 - 35
• Setting mode (08)
08 SETTING MODE DATA LIST

CODE DATA CODE DATA CODE DATA CODE DATA
2010 2 2880 12 3040 0 3070 0
Fig.5-24
The selected setting codes and the current setting value for each code are output in a list. See the
following page for the setting code (08):
Refer to Chapter 15 - “Setting Mode (08) Codes”

5 - 36
• PM support mode
PM SUPPORT CODE LIST

TOSHIBA e-STUDIOxxx DF TOTAL: 9999999
20xx-xx-xx xx:xx
UNIT OUTPUT PAGES/ PM OUTPUT PAGE/ DRIVE COUNTS PM DRIVE COUNTS

DEVELOP COUNTS DEVELOP COUNTS
DRUM (K) 2516 70000 11735 170000
DRUM BLADE (K) 2516 70000 11735 170000
GRID (K) 2516 70000 11735 170000
MAIN CHARGER NEEDLE (K) 2516 70000 11735 170000
CHARGER CLEANING PAD (K) 2516 70000 11735 170000
DRUM (Y) 411 70000 8625 170000
DRUM BLADE (Y) 411 70000 8625 170000
GRID (Y) 411 70000 8625 170000
MAIN CHARGER NEEDLE (Y) 411 70000 8625 170000 5
CHARGER CLEANING PAD (Y) 411 70000 8625 170000
DRUM (M) 411 70000 8625 170000
DRUM BLADE (M) 411 70000 8625 170000
GRID (M) 411 70000 8625 170000
MAIN CHARGER NEEDLE (M) 411 70000 8625 170000
CHARGER CLEANING PAD (M) 411 70000 8625 170000
Fig.5-25
The number of pages currently output (OUTPUT PAGES/DEVELOP COUNTS), the recommended
number of output pages for PM (PM OUTPUT PAGES/DEVELOP COUNTS), the current drive count
(DRIVE COUNTS) and the recommended drive count for PM (PM DRIVE COUNTS) are output
together with PM units. Use this list for confirming the PM units to be replaced at each PM. See the
following page for PM:
 P. 7-1"7. PREVENTIVE MAINTENANCE (PM)"

5 - 37
• Stored information of pixel counter (toner cartridge reference)
PIXEL COUNTER CODE LIST

20xx-xx-xx xx:xx
TONERCARTRIDGE
No DATE COLOR PPC PRN FAX TOTAL
0 20xx-xx-xx Y Print Count[LT/A4] 181 45 --- 226

1 20xx-xx-xx Y Average Pixel Count[%] 2.70 1.74 --- 2.51
2 20xx-xx-xx Y Latest Pixel Count[%] 6.15 0.39 --- 0.39
3 20xx-xx-xx M Print Count[LT/A4] 181 45 --- 226
4 20xx-xx-xx M Average Pixel Count[%] 6.11 2 --- 5.29
5 20xx-xx-xx M Latest Pixel Count[%] 6.82 2.15 --- 2.15
6 20xx-xx-xx C Print Count[LT/A4] 181 45 --- 226
7 20xx-xx-xx C Average Pixel Count[%] 5.46 2 --- 4.81
8 20xx-xx-xx C Latest Pixel Count[%] 6.42 2.73 --- 2.73
9 20xx-xx-xx K Print Count[LT/A4] 278 145 9 432
10 20xx-xx-xx K Average Pixel Count[%] 6.15 3.86 23.25 5.74
11 20xx-xx-xx K Latest Pixel Count[%] 7.32 2.19 6.25 2.19
Fig.5-26
Pixel counter data (toner cartridge reference) are output in a list. See the following page for the pixel
counter:
 P. 5-47"5.14 Pixel counter"

5 - 38
• Stored information of pixel counter (service technician reference)
PIXEL COUNTER CODE LIST S/N: xxxxxxxxx TOTAL: 9999999

20xx-xx-xx xx:xx
SERVICEMAN
0 20xx-xx-xx F Print Count[LT/A4] 181 45 --- 226

1 20xx-xx-xx F Average Pixel Count[%] 4.95 2.34 --- 4.43
2 20xx-xx-xx F Latest Pixel Count[%] 8.36 2.34 --- 2.34
5
10 20xx-xx-xx C Average Pixel Count[%] 5.46 2.18 --- 4.81
12 20xx-xx-xx K Print Count[LT/A4] 181 45 --- 226
13 20xx-xx-xx K Average Pixel Count[%] 5.51 3.43 --- 5.10
14 20xx-xx-xx K Latest Pixel Count[%] 14.05 4.10 --- 4.10
Fig.5-27
Pixel counter data (service call reference) are output in a list. See the following page for the pixel
counter:
 P. 5-47"5.14 Pixel counter"

5 - 39
• Error history
ERROR HISTORY LIST

20xx-xx-xx xx:xx
CODE COUNTER DATE TIME ZOOM_XY ABCD EFHI JLOP Q R

F110 00000000 xxxx-xx-xx xx:xx:xx 000 000 0000_0000_0000_0_0000000000
EAD0 00000000 xxxx-xx-xx xx:xx:xx 000 000 0000_0000_0000_0_0000000000
E860 00000000 xxxx-xx-xx xx:xx:xx 000 000 0000_0000_0000_0_0000000000
Fig.5-28
The error history is output. See the following page for the parameters for each error:
 P. 8-248"8.3.25 Printer function error"

5 - 40
• Firmware update log
FW UPGRADE LOG
20xx-xx-xx xx:xx
MANUFACTURE DATE 20xx-xx-xx

UNPACKING DATE 20xx-xx-xx
USER ROM/VERSION DATE TOTAL COPY(B) COPY(2) COPY(C) PRINT(B) PRINT(2) PRINT(C) LIST FAX STATUS
Service Txxxxxxx-xxxx 20xx-xx-xx 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 OK
Fig.5-29
Firmware update logs are output.

- MANUFACTURE DATE: the date of manufacture / UNPACKING DATE: the date that the
equipment was unpacked.
- Only the versions of ROMs updated with USB media are output.
Item Content
USER User who updated firmware
ROM/VERSION Version of firmware
DATE Date that firmware was updated
TOTAL Total counter data when firmware was updated
COPY (B) Copier counter data (black) when firmware was updated
COPY (2) Copier counter data (twin color) when firmware was updated
COPY (C) Copier counter data (full color) when firmware was updated
PRINT (B) Printer counter data (black) when firmware was updated
PRINT (2) Printer counter data (twin color) when firmware was updated
PRINT (C) Printer counter data (full color) when firmware was updated
LIST List print counter data when firmware was updated
FAX Fax print counter data when firmware was updated
STATUS Result of update

5 - 41
• Power-ON/OFF log
POWER ON_OFF LOG

20xx-xx-xx xx:xx
DATE TIME FUNCTION TOTAL DATE TIME FUNCTION TOTAL

xxxx-xx-xx xx:xx:xx ON 99999999 xxxx-xx-xx xx:xx:xx ON 99999999
xxxx-xx-xx xx:xx:xx OFF 99999999 xxxx-xx-xx xx:xx:xx OFF 99999999
xxxx-xx-xx xx:xx:xx ON 99999999 xxxx-xx-xx xx:xx:xx ON 99999999
xxxx-xx-xx xx:xx:xx OFF 99999999 xxxx-xx-xx xx:xx:xx OFF 99999999
xxxx-xx-xx xx:xx:xx ON 99999999 xxxx-xx-xx xx:xx:xx RMT_OFF 99999999
xxxx-xx-xx xx:xx:xx OFF 99999999
xxxx-xx-xx xx:xx:xx ON 99999999
xxxx-xx-xx xx:xx:xx RMT_OFF 99999999
Fig.5-30
Power ON/OFF logs are output.

- Note that cases that the power was turned OFF with the main switch (not with the [ON/OFF]
button on the control panel) will not be displayed.
Item Content
DATE Date that the power was turned ON or OFF
TIME Time that the power was turned ON or OFF
FUNCTION Whether the power was turned ON or OFF, or if it was turned ON or OFF with a remote
reset function
TOTAL Total counter data when the power was turned OFF and then back ON

5 - 42
• Version list
VERSION LIST
20xx-xx-xx xx:xx
SYSTEM FIRMWARE ROM VERSION : Txxxxxxxxxxx

SYSTEM FIRMWARE INTERNAL ROM VERSION: Vx.x.x.xx.xx
PRINTER ROM VERSION : xxxM-xxx
SCANNER ROM VERSION : xxxS-xxx
PFC ROM VERSION : xxxF-xxx
RADF ROM VERSION : DF-xxx
FINISHER STACKER ROM VERSION : FIN-
FINISHER SADDLE ROM VERSION : SDL-
FINISHER PUNCH ROM VERSION : PUN- 5
CONVERTER ROM VERSION : CNV-xxx
FAX BOARD FIRMWARE ROM VERSION : Fxx-xxx
SYSTEM FIRMWARE OS VERSION : Vx.xxx.x.x
HDD DATA VERSION : Txxxxxxxxxxx
LANGUAGE VERSION
English(US) : xxx.xxx xxx xxx xx xx:xx:xx xxxx
CAPACITY OF HDD : xx.x GB

DEVICE INFORMATION OF HDD : xxx xxxxxxx-xxxxxx
SERIAL NUMBER OF HDD : xx-xxxxxxxxxxxx
MEMORY SIZE : xxxx MB / xxxx MB
INSTALLED ELK NAME : Data overwrite enabler
IPSec enabler
Meta scan enabler
External interface enabler
Fig.5-31
The list of versions is output.

Notes:
Some of the characters in the fonts that are used to print the version list are not supported. As a
result, the language names under LANGUAGE VERSION may not be printed correctly when
printing the version list.

5 - 43
• Engine firmware log
ENGINE FW LOG
20xx/xx/xx xx:xx
TOSHIBA e-STUDIOxxxx
Cxxxxxxxx
FIN S/N-xxxxxxxx
TOTAL, 9999999, DF TOTAL, 9999999
CODE SUB DATA
4624 0 0
4624 1 0
4624 2 58
4624 3 3
4624 4 58
4624 5 3
4624 6 0
4624 7 56
4624 8 3
4624 9 0
4624 10 41
4624 11 1
4624 12 29
4624 13 7
4624 14 0
4624 15 0
4624 16 0
4624 17 0
4624 18 0
4624 19 0
4624 20 0
Fig.5-32
The log of engine firmware is output.

5 - 44
• Total counter list
TOTAL COUNTER LIST S/N: xxxxxxxxx TOTAL: 9999999

PRINT COUNTER
TOTAL
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
COPY 37 0 1 38
FAX 0 0 0 0
PRINTER 122 0 60 182
LIST 0 0 0 0
TOTAL 159 0 61 220
COPY
FULL COLOR TWIN/MONO COLOR BLACK TOTAL 5
SMALL 37 0 1 38
LARGE 0 0 0 0
TOTAL 37 0 1 38
FAX
SMALL 0 0 0 0
LARGE 0 0 0 0
TOTAL 0 0 0 0
PRINTER
SMALL 118 0 60 178
LARGE 4 0 0 4
TOTAL 122 0 60 182
LIST
SMALL 0 0 0 0
LARGE 0 0 0 0
TOTAL 0 0 0 0
CALIBRATION COUNTER : 0
SCAN COUNTER
TOTAL
COPY 7 0 1 8
FAX 0 0 0 0
NETWOR 0 0 0 0
TOTAL 7 0 1 8
COPY
SMALL 7 0 1 8
LARGE 0 0 0 0
TOTAL 7 0 1 8
FAX
SMALL 0 0 0 0
LARGE 0 0 0 0
TOTAL 0 0 0 0
NETWORK
SMALL 0 0 0 0
LARGE 0 0 0 0
TOTAL 0 0 0 0
Fig.5-33
The list of total counter is output.

5 - 45
• (05) adjustment value/(08) setting value difference
05 DIFFERENCE LIST
xx-xx-xx xx:xx TOSHIBA e-STUDIOxxxx DF TOTAL: 9999999
CODE BACKUP CURRENT CODE BACKUP CURRENT
* 2400 128 160
Fig.5-34
The function in which the 05/08 setting value differences between the factory default and the current
value can be printed or output with a CSV file.
The list of differences between the current and the backed-up values of the (05) adjustment and the
(08) setting values is output. "*" is marked on the left side of the code if there is a difference, and "+"
is marked on the left side of the code if there is no backed-up value.
Notes:
• Back-up data of the factory default are automatically created when the automatic gamma
adjustment of the easy set-up mode has been completed during the unpacking and setting up
of the equipment. The back-up file is retained even if the firmware is upgraded. However, the
file is deleted when 3C-3 (Format HDD) is performed or HDD/SSD is replaced.
• A back-up file does not exist for equipment to which the easy set-up mode has been
performed before this function is applied.
• When the easy set-up mode is restarted while a specified value such as 4 through 8 is set for
08-9022 (Production process management status for easy setup), the back-up file stored
during unpacking and setting up after the completion of the automatic gamma adjustment is
deleted, and another file as of then is newly created.
• When no back-up file exists

When 9S-121 (122) is performed, the equipment returns to the ready state of the 9S mode
without performing printing.
When 9S-221 (222) is performed, the equipment returns to the ready state of the 9S mode and
the error message "The file cannot be saved." appears on the panel.
• When you want to create a back-up file if one does not exist
A back-up file can be automatically created after the completion of the automatic gamma
adjustment when the easy set-up mode is restarted while a specified value such as 4 through 8 is
set for 08-9022 (Production process management status for easy setup).
In this case, the current values are stored in the file, but not the ones for unpacking and setting
up.
5 - 46
5.14 Pixel counter
5.14.1 Outline
[ 1 ] Outline
Pixel counter is a function that counts the number of dots emitted by the laser and converts it into the
print ratio (%) per standard paper size. This “Print ratio (%) per standard paper size” is called Pixel
count (%).
This function enables you to know how each user uses the equipment and to grasp the tendency of
toner consumption (number of output pages per cartridge).
[ 2 ] Factors affecting toner consumption

5
Standard number of output pages per cartridge shows the average number of output pages under the
condition that the data of print ratio 6% is printed on the standard paper size (A4/LT) at a normal
temperature and humidity.
However, users do not always print under the above condition. As for the type of original, copy/print
mode and environment, each user has different tendency, and as a result, the number of output pages
per cartridge becomes different depending on the user.
The major factors affecting toner consumption are as follows:

• Original/Data coverage
• Original/Data density
• Original/Print mode
• Density setting
Also there are other factors in addition to the above, such as environment, individual difference of
equipment, difference in lot quality of materials, toner density and drum surface potential.

5 - 47
The general relations between the above 4 factors and toner consumption per output page in the copy
function are as follows:
Toner consumption
Toner consumption
Original coverage Original density

Toner consumption
Toner consumption
TEXT PRINTED Manual Manual Automatic Manual Manual Manual

/PHOTO TEXT PHOTO IMAGE MAP density density density density density density
-5 -1 Center +1 +5
Original mode Density setting
Fig.5-1
[ 3 ] Details of pixel counter

• Toner cartridge reference and service technician reference
The pixel counter function in this equipment has 2 references, toner cartridge reference and service
technician reference.
Toner cartridge reference

This is a system that accumulates data between the installation of a new toner cartridge and next
installation.
The installation of new toner cartridge is judged when the total number of pixel count or output
pages after the detection of toner cartridge empty has exceeded the threshold.
The threshold to be used is selectable in the setting mode (08-6506) between the pixel count and
output pages (0: Output pages 1: Pixel counter). The threshold of pixel count is set in the setting
mode (08-6508) and that of output pages is set in the setting mode (08-6507). When the new toner
cartridge is judged as installed, the data related with the previous cartridge is cleared and replaced
with the data after the installation of new cartridge. Clearing of the counter of the toner cartridge
reference is performed in the setting mode (08-6503).

5 - 48
Service technician reference
This is a system that accumulates data between clearing the counter of the service technician
reference by service technician and subsequently clearing the same counter.
Clearing of the counter of the service technician reference is performed in the setting mode (08-
6502).
• Print count (number of output pages)

The number of output pages shown at the pixel counter is counted after converting all paper sizes to
the standard paper size (A4/LT). Printing on other than the standard size is converted by paper area
ratio. The standard paper size is set in the setting mode (08-6500).
The examples of conversion are as follows:
Ex.)
“1” is added to the print count when printing on A4/LT size.
5
“2” is added to the print count when printing on A3/LD size. (area ratio to A4/LT: 200%)
“1.49” is added to the print count when printing on B4 size. (area ratio to A4: 149%)
“1.27” is added to the print count when printing on LG size. (area ratio to LT: 127%)
• Pixel count (%)

Pixel count (%) shows the ratio of laser emitting pixels to all pixels on standard paper.
The examples of pixel count are as follows:
Notes:
In the following examples, `solid copy' is considered to be 100%. But since the image has 4
margins, it never becomes 100% actually.
Ex.)
Printing 5 pages on A4/LT size with solid copy (Laser emits to all pixels.)
Æ Pixel count: 100%, Print count: 5
Printing 5 pages on A4/LT size with blank copy (Laser never emits.)
Printing 2 pages on A4/LT size with solid copy (Laser emits to all pixels.)
Printing 2 pages on A4/LT size with blank copy (Laser never emits.)
Printing 3 pages on A4/LT size with 6% of laser emission

Printing 1 page on A4/LT size with 2% of laser emission
Printing 2 pages on A3/LD size with solid copy (Laser emits to all pixels.)
Printing 2 pages on A3/LD size with 6% of laser emission


5 - 49
• Average pixel count (%) and latest pixel count (%)
There are 2 types of the value calculated as the pixel count, average pixel count (%) and latest pixel
count (%).
Average pixel count (%)

The average value of all pixel count data after each reference data is cleared is calculated and
displayed.
Latest pixel count (%)

The value is displayed for printing just before the pixel counter is confirmed.
• Type of calculated data

Since this is multifunctional and color equipment, the data of pixel count is calculated for each
function and color.
The following list is the information that can be confirmed by LCD screen. But actually, more
information can be confirmed by the setting mode (08).
See after-mentioned “5)-Display in the setting mode (08)” for details.
Table 2-201 Type of calculated data

Toner cartridge reference Service technician reference
Full color/Twin color
Magen
Yellow Cyan Black Magen Black
ta Total Yellow Cyan Black
ta
Copier Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
function
Printer Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
function
FAX function No No No Yes No No No No No Yes
Total Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Yes: With data
No: Without data
• Setting related with the pixel counter function

Standard paper size setting
The standard paper size (A4 or LT) to convert it into the pixel count is selected (08-6500).
Pixel counter display setting

Whether or not to display the pixel counter on the LCD screen is selected (08-6504).
Display reference setting

The reference when displaying the pixel counter on the LCD screen (toner cartridge reference or
service technician reference) is selected (08-6505).
Determination counter of toner empty

This is the counter to determine the replacement of new toner cartridge after the toner empty is
detected.
After the toner empty is detected by the auto-toner sensor, this counter checks if toner empty is not
detected one more time while the specified number of pixel count or output pages is counted.
Pixel counter clearing

There are 3 types for the pixel count clear as follows:
08-6501: All information related to the pixel count is cleared.
08-6502: All information related to the service technician reference pixel count is cleared.
08-6503: All information related to the toner cartridge reference pixel count is cleared.

5 - 50
[ 4 ] Relation between pixel count and toner consumption
The user’s printing out the image with large coverage or high density may cause the large value of pixel
count. And the setting that toner consumption becomes high in the original mode or density setting may
cause it as well.
In this case, the replacement cycle of toner cartridge is faster than the standard number of output
pages. Therefore, this trend needs to be grasped for the service.
The relation between pixel count and number of output pages per cartridge is as follows:
Standard number of output pages (K)

Y
Number of output pages per cartridge (Page)
Y/2 Standard number of output pages (Y, M, C)
X/2
Y/10
X/10
6% 12% 60%
Pixel count (%)
Fig.5-2 Pixel count and number of output pages per cartridge
[ 5 ] Pixel counter confirmation

• Display on LCD screen
Whether or not to display the pixel counter on the LCD screen is selected (0: Displayed, 1: Not
displayed) in the setting mode (08-6504), and whether or not to display it at the service technician
reference or toner cartridge reference is selected (0: Service technician reference, 1: Toner cartridge
reference) in the setting mode (08-6505).
The following screen is displayed when the buttons, [COUNTER] and [PIXEL COUNTER] are
pressed in this order after “Displayed” is selected with the code above and the power is, as usual,
turned ON. (The displayed buttons are depending on the setting of 08-6505.)

5 - 51
Fig.5-3
Fig.5-4 Reference selection screen
When selecting and pressing the button in the above screen, each pixel counter screen is displayed.
[TONER CARTRIDGE] button: Information screen of toner cartridge reference is displayed.
[SERVICE (COLOR)] button: Information screen of service technician reference (full color) is
displayed.
[SERVICE (BLACK)] button: Information screen of service technician reference (black) is displayed.

5 - 52
The following screen is displayed when pressing the [TONER CARTRIDGE] button.
Fig.5-5 Information screen of toner cartridge reference
The following screen is displayed when pressing the [SERVICE (COLOR)] button.
Fig.5-6 Information screen of service technician reference (full color)

5 - 53
The following screen is displayed when pressing the [SERVICE (BLACK)] button.
Fig.5-7 Information screen of service technician reference (black)

5 - 54
• Data list printing
The data for pixel counter can be printed in the list print mode (9S).
9S-104: The data of the toner cartridge reference is printed.
9S-105: The data of service technician reference is printed.
PIXEL COUNTER CODE LIST

20xx-xx-xx xx:xx
TONERCARTRIDGE

5
7 20xx-xx-xx C Average Pixel Count[%] 5.46 2 --- 4.81
Fig.5-8 Data list of toner cartridge reference

5 - 55
PIXEL COUNTER CODE LIST S/N: xxxxxxxxx TOTAL: 9999999
20xx-xx-xx xx:xx
SERVICEMAN
0 20xx-xx-xx F Print Count[LT/A4] 181 45 --- 226

1 20xx-xx-xx F Average Pixel Count[%] 4.95 2.34 --- 4.43
2 20xx-xx-xx F Latest Pixel Count[%] 8.36 2.34 --- 2.34
7 20xx-xx-xx M Average Pixel Count[% 6.11 2 --- 5.29
10 20xx-xx-xx C Average Pixel Count[%] 5.46 2.18 --- 4.81
12 20xx-xx-xx K Print Count[LT/A4] 181 45 --- 226
13 20xx-xx-xx K Average Pixel Count[%] 5.51 3.43 --- 5.10
14 20xx-xx-xx K Latest Pixel Count[%] 14.05 4.10 --- 4.10
Fig.5-9 Data list of service technician reference

5 - 56
• Display in the setting mode (08)
Information of pixel count can be also checked in the setting mode (08).
For details, see Chapter 15 - “Setting Mode (08) Codes”.
Print count, pixel count
Table 2-202 Pixel count code table (toner cartridge reference)

Full color/Twin color Black
(at color)
Black
Yellow Magenta Cyan Black +
Black
Copier Print count 6567 6569 6571 6562 6563 -
function (page)
Average pixel 6619 6620 6621 6622 6623 6624
count 5
(%)
Latest pixel count 6636 6637 6638 6639 6724 -
(%)
Printer Print count 6568 6570 6572 6564 6565 -
function (page)
Average pixel 6625 6626 6627 6628 6629 6630
count
(%)
Latest pixel count 6640 6641 6642 6643 6725 -
(%)
FAX function Print count - - - - 6566 -
(page)
Average pixel - - - - 6635 -
count
(%)
Latest pixel count - - - - 6644 -
(%)
Total Average pixel 6631 6632 6633 - - 6634
count
(%)
Table 2-203 Pixel count code table (service technician reference)

Black
Total Yellow Magenta Cyan Black
Copier Print count 6557 - - - - 6558
function (page)
Average pixel 6587 6588 6589 6590 6591 6602
count
(%)
Latest pixel count 6606 6607 6608 6609 6610 6616
(%)
Printer Print count 6559 - - - - 6560
function (page)
Average pixel 6592 6593 6594 6595 6596 6603
count
(%)
Latest pixel count 6611 6612 6613 6614 6615 6617
(%)

5 - 57
Black
Total Yellow Magenta Cyan Black
FAX function Print count - - - - - 6561
(page)
Average pixel - - - - - 6604
count
(%)
Latest pixel count - - - - - 6618
(%)
Total Average pixel 6597 6598 6599 6600 6601 6605
count
(%)
Pixel count distribution
Table 2-204 Pixel count code table

Black
Yellow Magenta Cyan Black
Copier Print count 6713 6714 6715 6716 6721
function distribution
(page)
Printer Print count 6717 6718 6719 6720 6722
function distribution
(page)
FAX function Print count - - - - 6723
distribution
(page)
Notes:
By entering the sub code at the above code, the pixel count distribution can be displayed dividing
into 10 ranges. The sub codes are as follows.
0: 0 - 5% 1: 5.1 - 10% 2: 10.1 - 15% 3: 15.1 - 20% 4: 20.1 - 25%
5: 25.1 - 30% 6: 30.1 - 40% 7: 40.1 - 60% 8: 60.1- 80% 9: 80.1 - 100%
Other information
Toner cartridge replacement counter.
The toner cartridge replacement count is displayed.
08-6573: Toner cartridge Y
08-6574: Toner cartridge M
08-6575: Toner cartridge C
08-6576: Toner cartridge K
Toner cartridge reference count started date

The toner cartridge reference count started date is displayed.
Service technician reference cleared date

The service technician reference cleared date (08-6510) is displayed.
The date (08-6502 was performed) is stored.
Toner cartridge reference cleared date

The toner cartridge reference cleared date is displayed.

5 - 58
The date (08-6503 was performed) is stored.

5 - 59
5.15 Default setting / restore setting of the EFI Printer Board
The codes whose value can be changed by performing “Default setting of the EFI Printer Board (08-
9951)” or “Restore setting of the EFI Printer Board (08-9952)” are listed below.
Setting mode (08)
Default value Default value

Code Item when 08-9951 is when 08-9952 is
performed performed
08-3754 Switching DPWS printer setting 2 1
08-3755 Switching DPWS Scanner setting 2 1
08-3767 Switching IPv6 setting 2 2
08-4131 Feeding retry setting 1 0
08-4621 Bypass feed paper size detection setting 1 0
08-4675 Paper ejection setting for wrong bypass paper 0 2
size
08-8735 Sending setting of ScanToURL 0 0
08-8800 Enabling / Disabling of 802.1X 2 2
08-8802 Enabling / Disabling of IPsec 2 2
08-8804 Enabling / Disabling of IP filtering 2 2
08-8805 Enabling / Disabling of MAC address filtering 2 2
08-8904 Enabling / Disabling of job jump instruction setting 0 0
08-8915 Enabling / Disabling of automatic output of jobs at 0 0
login
08-8967 Rotation printing by guides width of bypass feed 0 1
tray
08-9236 Default setting of print screen 2 1
08-9406 Address Mode 1 2
08-9408 IP address 10.250.250.249 0.0.0.0
08-9409 Subnet mask 255.255.255.252 0.0.0.0
08-9410 Gateway 10.250.250.250 0.0.0.0
08-9411 Availability of IPX 2 2
08-9414 Availability of AppleTalk 2 2
08-9473 Availability of Raw/TCP 2 1
08-9475 Availability of LPD client 2 1
08-9478 Availability of IPP 2 1
08-9489 Availability of FTP print 2 1
08-9505 Bonjour setting 2 1
08-9599 Samba server ON/OFF setting 2 1
08-9709 Default data saving directory of “Scan to File” 0 0

5 - 60
6. SETTING ADJUSTMENT
6.1 Image Related Adjustment
6.1.1 Adjustment Order

This chapter mainly explains the procedures for image related adjustment. When replacing
components which have other specified instructions for adjustment, those specified instructions are to
be obeyed in priority.
In the following diagram, the solid lines with arrow lead to essential adjustments, while the dotted lines
lead to adjustments to be performed if necessary.
Parts to be replaced
Developer material Photoconductive drum Laser optical unit Transfer belt
1st transfer roller Drum cleaning blade Needle electrode
Main charger grid Image position aligning sensor Image quality sensor
Item to be adjusted Code in mode 05

6
6.1.2 Adjustment of the auto-toner sensor 2400, 2401, 2402, 2403, 2404, 2406

6.1.3 Adjustment of image quality control / 2742
Forced performing of image quality closed-loop control

6.1.4 Adjustment of color registration control 4719
6.1.5 Image dimensional adjustment

Order Items Code in mode 05
6.1.6 Paper
. alignment at the registration roller 4119, 4100, 4101, 4103, 4104,
4105, 4106, 4107, 4108, 4109,
1 4110, 4111, 4115, 4116, 4117,
4118, 4120, 4122, 4123, 4124,
4125, 4126, 4127, 4128, 4129,
4580, 4581, 4582, 4583, 4584,
4585, 4586, 4587, 4588, 4589,
4590, 4591, 4592, 4593, 4600,
4601, 4602, 4603, 4604, 4605,
4606, 4607, 4608, 4609, 4610,
4611, 4612, 4613, 4615
2 6.1.7 (a) Reproduction ratio of primary scanning direction 4772
3 Printer (b) Primary scanning data laser writing start position 4006
4 related (c) Reproduction ratio of secondary scanning direction 4526
5 4402, 4058, 4059, 4060, 4061,
adjustment (d) Secondary scanning data laser writing start position
4062, 4560
(e) Primary scanning data laser writing start position at
6 4019
duplexing
7 6.1.8 (a) Image distortion –
8 Scanner (b) Reproduction ratio of primary scanning direction 4773
9 related (c) Image location of primary scanning direction 3030
10 adjustment (d) Reproduction ratio of secondary scanning direction 3032
11 (e) Image location of secondary scanning direction 3031
12 (f) Top margin 4050
13 (g) Right margin 4052
14 (h) Bottom margin 4053

6.2.1 Automatic gamma adjustment (PPC) 7869, ( 7871, 7165*)
6.3.1 Automatic gamma adjustment (PRT, 600dpi) 8008, 8004 - 0 to 8
6.3.1 Automatic gamma adjustment (PRT, 1200dpi) 8009, 8005 - 0 to 8
Adjust the image quality if necessary. (Chapter 6.2, 6.3, 6.4, 6.5 )
END *. e-STUDIO5540C/6540C/6550C only

Fig.6-1
SETTING ADJUSTMENT
6-1
6.1.2 Adjustment of the Auto-Toner Sensor
When replacing the developer material, adjust the auto-toner sensor with the following procedure.
(2) Take off the developer unit.
(4) Install the drum cleaner unit and developer unit in the EPU tray.
(5) Take off the sub-hopper unit and install the developer cartridge.
Notes:
Adjustment cannot be done if the sub-hopper unit is installed.
(6) While pressing [0] and [5] simultaneously, turn the power ON. The following message will be
displayed.
[0] [5] 100% A A3

[POWER] TEST MODE
Fig.6-2
(7) Key in a code and press the [START] button.
Code 2400: All developer materials 2401: Developer material (Y) 2402: Developer material (M)
2403: Developer material (C) 2404: Developer material (K) 2406: Developer materials
(Y, M, C)
(Code)
100% 2400 A3 [START]

TEST MODE
Fig.6-3
(8) The message “Has developer in the developer unit run out?” appears on the display.
If there is no problem, press the [YES] button on the display.
(9) The message “Have the [**] developer cartridges been installed?” appears on the display. If there
is no problem, press the [YES] button on the display. Tip: “**” varies as follows depending on the
code you have entered.
Code 2400: 4 colors (Y, M, C, K) 2401: Yellow 2402: Magenta

2403: Cyan 2404: Black 2406: 3 colors (Y, M, C)
Notes:
Be sure that the developer material in the developer unit is completely empty before you press
[YES]. If you press [YES] while developer material still remains, it will overflow and thus may lock
the developer unit.
(10) The message “Supplying developer.” appears on the display and developer material is filled in
the developer unit for approx. 90 sec.

SETTING ADJUSTMENT
6-2
Remarks:
For example, if the filling of the Y and M color developer materials fails, the following screen is
displayed. Press the [OK] button, turn the power OFF and check the developer unit.
Developer is abnormal.
Turn the power off and check the developer unit. (Y, M)
Y: x.xxV M: x.xxV C: x.xxV K: x.xxV
OK
Fig.6-4
(11) After 2 min. have passed, the following screen is displayed and the auto-toner adjustment starts.
During the adjustment, “Current sensor voltage (V)” shown in B automatically changes and
gradually approaches the “Target value (V) for the adjustment reference voltage” shown in A.
(B) Y: x.xxV M: x.xxV C: x.xxV K: x.xxV 6
(C) Y: M: C: K: ww%
(A) Y: z.zzV M: z.zzV C: z.zzV K: z.zzV
(B): Current sensor voltage (V)
(C): Adjustment value, Humidity (%)
(A): Target value (V) for adjustment reference voltage
Fig.6-5
(12) When the “Current sensor voltage (V)” in (B) is converged and the “Sensor output control value
(bit value)” corresponding to the value for initial developer material is displayed in (C), the
adjustment is completed.
When the adjustment is completed, the [OK] button is displayed on the screen.
(B) Y: x.xxV M: x.xxV C: x.xxV K: x.xxV
(C) Y: yyy M: yyy C: yyy K: yyy
(A) Y: z.zzV M: z.zzV C: z.zzV K: z.zzV
(B): Current sensor voltage (V)
(C): Sensor output control value (bit value)
(A): Target value (V) for adjustment reference voltage
Fig.6-6
Notes:
The values in (A), (B) and (C) vary with humidity.
(13) Press the [OK] button to store the adjustment result in the memory.
Notes:
If you enter any of the codes 2400, 2401, 2402, 2403, 2404 or 2406 after pressing the [CANCEL]
button without pressing the [OK] button, or after auto-toner adjustment has failed, the operation
in step (11) starts without that in step (8) to (10).
(14) Turn the power OFF.
(15) Take out the developer cartridge.
(16) Install the sub-hopper unit to the equipment.

SETTING ADJUSTMENT
6-3
6.1.3 Performing Image Quality Control
(1) When unpacking
Prior to image dimensional adjustment, perform the “Forced performing of image quality closed-
loop control (05-2742)” procedure.
(2) When any of the following parts is replaced, be sure to perform the “Forced performing of image
quality closed-loop control (05-2742)” procedure.
• Photoconductive drum • Developer material • Laser optical unit
• Transfer belt • 1st transfer roller • Drum cleaning blade
• Needle electrode • Main charger grid • Image position aligning sensor
• Image quality sensor

SETTING ADJUSTMENT
6-4
Notes:
When performing “Automatic gamma adjustment” in addition, “Forced performing of image
quality closed-loop control (05-2742)” should be done.
An adjustment error may occur when you perform “Forced performing of image quality closed-
loop control (05-2742)”. See “[4] Forced performing of image quality closed-loop control (05-
2742) / check the controlling status” in  P. 8-277"8.4.1 Drum surface potential sensor control
related troubleshooting" to clear the error.
Code Item to be adjusted Contents

2742 Forced performing <Procedure>
of image quality (A) While pressing [0] and [5] simultaneously, turn the power ON.
closed-loop control Adjustment Mode
(B) Key in [2742] and press the [START] button.
(C) “WAIT” is displayed.
(D) When the adjustment finishes normally, the equipment will return to initial
state of the Adjustment Mode.
When an error occurs

<When “Waste toner box replacement” is displayed> 6
1. Replace the waste toner box with a new one and close the waste toner
box cover.
2. Press and hold the [ON/OFF] button for a few seconds to shut down the
equipment.
3. Turn the power ON.
4. Release the waste toner box full status by the warming-up operation.
5. Check that “Ready” is displayed.
equipment.
7. Perform steps (A) to (D) in <Procedure>.
<When “ERROR” is displayed>>

(1)“ERROR” which occurs when toner is supplied
- e-STUDIO5540C/6540C6550C:
 P. 3-54"[C] No toner in the cartridge"
1. Press the [CANCEL] button to return to the original state in the
adjustment mode in order to check the toner low status.
equipment.
4. Check that the toner is being added properly in the warming-up status.
When a message prompts you to replace the toner cartridge, open the
front cover and replace the cartridge with a new one so that toner-empty
status will be released.
equipment.
- e-STUDIO5560C/6560C6570C:
2. Replace the empty toner cartridge with a new one and close the front
cover.
3. Key in [4833] and press the [START] button.
4. “WAIT” is displayed.
5. When the adjustment finishes normally, the equipment will return to initial

SETTING ADJUSTMENT
6-5
2742 Forced performing
of image quality (3)“ERROR” which occurs in the surface potential sensor control
closed-loop control 1. Specify the colors (Y,M,C,K) corresponding to 1 or 2 from the numbers
displayed in “ERROR”.
2. Press the [CANCEL] button to return to the initial state of the Adjustment
mode.
equipment.
4. Clear the error following the procedure on  P. 8-277"8.4.1 Drum
surface potential sensor control related troubleshooting" or  P. 8-
281"8.4.3 Drum surface potential sensor control related troubleshooting
when setting up the equipment at unpacking (e-STUDIO6550C/6570C
only)".
<Other abnormalities>
Take the appropriate action described in Troubleshooting.
 P. 8-1"8. ERROR CODE and TROUBLESHOOTING"

SETTING ADJUSTMENT
6-6
6.1.4 Adjustment of Color Registration Control
After having finished the “Automatic initialization of image quality control (05-2742)” procedure, perform
the “Forced performing of color registration control adjustment (05-4719)” procedure.

4719 Forced performing of <Procedure>
color registration (A) While pressing [0] and [5] simultaneously, turn the power ON.
control Adjustment Mode
(B) Key in [4719] and press the [START] button.
(C) “WAIT” is displayed.
(D) When the adjustment finishes normally, the equipment will return to initial
When an error occurs

<When “Waste toner box replacement” is displayed>
 P. 3-56"[E] Waste toner box replacement"
1. Replace the waste toner box with a new one and close the waste toner
box cover.
equipment.
6
4. Release the waste toner box full status by the warming-up operation.
equipment.
<When “ERROR” is displayed>>

(1)“ERROR” which occurs when toner is supplied
equipment.
4. Check the toner adding status in the warming-up operation.
When a message prompts you to replace the toner cartridge, open the
front cover and replace the cartridge with a new one.
(“Adding Toner” is displayed.)
equipment.
<Other abnormalities>
Take the appropriate action described in Troubleshooting.
 P. 8-1"8. ERROR CODE and TROUBLESHOOTING"

SETTING ADJUSTMENT
6-7
6.1.5 Image Dimensional Adjustment (General description)
There are several adjustment items in the image dimensional adjustment, as listed below.
Prior to this image dimensional adjustment, perform “Forced performing of image quality closed-loop
control (05-2742)” and “Forced performing of color registration control (05-4719)”.
When adjusting these items, the following adjustment order should strictly be observed.

1. Paper alignment an the registration roller 4119, 4100, 4101, 4103, 4104,
4105, 4106, 4107, 4108, 4109,
4110, 4111, 4115, 4116, 4117,
4118, 4120, 4122, 4123, 4124,
4125, 4126, 4127, 4128,4129,
4580, 4581, 4582, 4583, 4584,
4585, 4586, 4587, 4588, 4589,
4590, 4591, 4592, 4593, 4600,
4601, 4602, 4603, 4604, 4605,
4606, 4607, 4608, 4609, 4610,
4611, 4612, 4613, 4615
2. Printer- Reproduction ratio of primary scanning direction 4772
related image (Image clock fine adjustment (Printer))
dimensional Primary scanning data laser writing start position 4006
adjustment
Reproduction ratio of secondary scanning direction 4526
(Fine adjustment of transfer belt motor rotation speed)
Secondary scanning data laser writing start position 4402, 4058, 4059, 4060, 4560,
4061, 4062
Primary scanning data laser writing start position at duplexing 4019
3. Scanner- Image distortion -
related image Reproduction ratio of primary scanning direction 4773
dimensional
adjustment Image location of primary scanning direction 3030
Reproduction ratio of secondary scanning direction 3032
Image location of secondary scanning direction 3031
Top margin 4050
Right margin 4052
Bottom margin 4053

SETTING ADJUSTMENT
6-8
[Procedure to key in adjustment values]
In accordance with the procedure described below, make adjustment of each adjustment item so that
the measured values obtained from test copies satisfy the specification. By pressing the [FAX] button,
immediately after starting the Adjustment Mode (05), single-sided test copying can be performed
(normal copy mode).
<Operation keys> <Display>
100% A A3
0 5 TEST MODE
POWER
1
Digital keys : Key in codes. Code No.
START 100% XXX A3

TEST MODE
YYY ZZZ Adjustment value newly keyed in.
Digital keys : Key in adjustment (If no entering, YYY is displayed.)
values. Current adjustment value
( CLEAR Use to make corrections)
6
ENTER Value ZZZ is stored 100% A A3

or replacing values YYY. TEST MODE
INTERRUPT
FAX
Test copy 100% A A3
START Wait Warming Up
If the test copy does not

satisfy the specified values,
return to step 1 and 100% A A3
repeat the adjustment
procedure.
COPYING
Power OFF/ON : Exit the Adjustment Mode.

Fig.6-7

SETTING ADJUSTMENT
6-9
6.1.6 Paper alignment at the registration roller
[A] Adjustment with touch panel

Paper alignment at the registration roller can be adjusted in the following procedure by performing the
code 05-4579.
(1) Select the drawer.
Fig.6-8
(2) Select the paper size.
Fig.6-9

SETTING ADJUSTMENT
6 - 10
(3) Select the media type.
Fig.6-10
(4) Select the copy speed.

(“B&W(75ppm)” for the black copying in e-STUDIO6550C, e-STUDIO6570C or “OTHER” for
others)
Fig.6-11

SETTING ADJUSTMENT
6 - 11
(5) Key in the adjustment value.
Fig.6-12
(6) Press the [OK] button to finish the adjustment.

* Press the [FUNCTION CLEAR] button to return to the previous menu.

SETTING ADJUSTMENT
6 - 12
[B] Adjustment by direct code entry
The aligning amount is adjusted by using the following codes in Adjustment Mode (05).
Paper size
Drawer Code Sub code (Select the paper size Paper type*1
with the sub code.)
1st drawer 4100 0, 1, 2, 3, 4 0: 330 mm or longer Plain paper
(CST1) 4115 0, 1, 2, 3, 4 (13.0 inches or Thick paper 1
longer)
4122 0, 1, 2, 3, 4 1: 220–329 mm Plain paper (High speed/black)
4582 0, 1, 2, 3, 4 (8.7–12.9 inches) Thick paper 2
4588 0, 1, 2, 3, 4 2: 205–219 mm Thick paper 3 (Black)
(8.1–8.6 inches)
4605 0, 1, 2, 3, 4 3: 160-204 mm Thick paper 3 (Color)
2nd drawer 4101 0, 1, 2, 3, 4 (6.3–8.0 inches) Plain paper
(CST2) 4116 0, 1, 2, 3, 4 4: 159 mm or shorter Thick paper 1
(6.26 inches or
4123 0, 1, 2, 3, 4 shorter) Plain paper (High speed/black)*2
4583 0, 1, 2, 3, 4 Thick paper 2
6
4589 0, 1, 2, 3, 4 Thick paper 3 (Black)
4606 0, 1, 2, 3, 4 Thick paper 3 (Color)
3rd drawer 4108 0, 1, 2, 3, 4 Plain paper
(CST3) 4117 0, 1, 2, 3, 4 Thick paper 1
4124 0, 1, 2, 3, 4 Plain paper (High speed/black)*2
4584 0, 1, 2, 3, 4 Thick paper 2
4th drawer 4109 0, 1, 2, 3, 4 Plain paper
(CST4) 4118 0, 1, 2, 3, 4 Thick paper 1
4585 0, 1, 2, 3, 4 Thick paper 2
Bypass feed 4103 0, 1, 2, 3, 4 Plain paper
4104 0, 1, 2, 3, 4 Thick paper 1
4105 0, 1, 2, 3, 4 Thick paper 2
4107 0, 1, 2, 3, 4 OHP
4128 0, 1, 2, 3, 4 Special paper 1
4129 0, 1, 2, 3, 4 Special paper 2
Tandem LCF 4119 0 - Thick paper 1
1 - Thick paper 2
2 - Thick paper 3 (Black)
3 - Thick paper 3 (Color)
4111 - - Plain paper
4126 - - Plain paper (High speed/black)*2

SETTING ADJUSTMENT
6 - 13
Paper size
Drawer Code Sub code (Select the paper size Paper type*1
with the sub code.)
Option LCF 4580 0, 1, 2, 3, 4 0: 330 mm or longer Plain paper
4581 0, 1, 2, 3, 4 (13.0 inches or Thick paper 1
longer)
4586 0, 1, 2, 3, 4 1: 220-329 mm Thick paper 2
4592 0, 1, 2, 3, 4 (8.7-12.9 inches) Thick paper 3 (Black)
4600 0, 1, 2, 3, 4 2: 205-219 mm
(8.1-8.6 inches) Plain paper (High speed/black)*2
4609 0, 1, 2, 3, 4 3: 160-204 mm Thick paper 3 (Color)
ADU 4110 0, 1, 2, 3, 4 (6.3-8.0 inches) Plain paper
4: 159 mm or shorter
4120 0, 1, 2, 3, 4 (6.26 inches or Thick paper 1
4587 0, 1, 2, 3, 4 shorter) Plain paper (High speed/black)*2
4603 0, 1, 2, 3, 4 Special paper 1
4604 0, 1, 2, 3, 4 Special paper 2
4615 0, 1, 2, 3, 4 Thick paper 2
*1: Weight:
Plain paper: 64 to 105 g/m2 (17 lb. Bond to 28 lb. Bond)
Thick paper 1: 106 to 163 g/m2 (28 lb. Bond to 60 lb. Cover (90 lb. Index))
Thick paper 2: 164 to 209 g/m2 (61 lb. Cover to 77.3 lb. Cover (115.7 lb. Index))
Thick paper 3: 210 to 256 g/m2 (77.3 lb. Cover to 94.5 lb. Cover (141.4 lb. Index))
Thick paper 4: 257 to 300 g/m2 (94.5 lb. Cover to 110 lb. Cover (150 lb. Index))
*2: e-STUDIO6550C, e-STUDIO6570C: Black only

SETTING ADJUSTMENT
6 - 14
<Procedure>
[0][5] (Code) [START] (Sub-code) [START] Current value Enter new

[Power] displayed value
[SET] or [Drawer *1
[ ] +[FAX]
[POWER]
[INTERRUPT] OFF/ON
selection] (Test print)
Stores in memory (Exit)
Fig.6-13
(*1) 1: Single-sided grid pattern in Black Mode

3: Double-sided grid pattern in Black Mode
55: Grid pattern of thick paper 2 in Full Color Mode
56: Grid pattern of thick paper 3/thick paper 4 in Full Color Mode
57: Grid pattern of OHP film in Full Color Mode
58: Single-sided grid pattern of thick paper 2 in Black Mode
59: Single-sided grid pattern of thick paper 3 / thick paper 4 in Black Mode 6
60: Single-sided grid pattern of OHP film in Black Mode
98: Single-sided grid pattern in K(4) Mode
K(4): System in which the test pattern is printed only in the black mode, though the four color
developers (Y, M, C, K) are contacted to the transfer belt.
Notes:
If the aligning amount is too large, abnormal noise (paper-folding noise) or actual paper folding
may occur during paper feeding. If the aligning amount is too small, on the other hand, a skew,
an image dislocation in feeding direction or a paper exit jam (E010) may occur. Pay attention to
the above and select the appropriate value.

SETTING ADJUSTMENT
6 - 15
6.1.7 Printer-related image dimensional adjustment
The printer related adjustment is performed by using the printed out grid pattern.
1 21
A
6
B, E
2
D
Feeding direction
6
C
22
Fig.6-14
Adjustment
Detail of adjustment
Tolerance
A 200 ± 0.5mm Refer to “[A] Reproduction ratio of primary scanning direction (Image clock fine
adjustment (Printer))”
B 52 ± 0.5mm Refer to “[B] Image position of primary scanning direction (Laser writing start
position (Printer))”
C 200 ± 0.5mm Refer to “[C] Reproduction ratio of secondary scanning direction (Fine adjustment
of transfer belt motor rotation speed (Printer))”
D 52 ± 0.5mm Refer to “[D] Image position of secondary scanning direction (Laser writing start
position)”
E 52 ± 0.5mm Refer to “[E] Primary scanning data laser writing start position at duplexing”

SETTING ADJUSTMENT
6 - 16
[A] Reproduction ratio of primary scanning direction (Image clock fine adjustment (Printer))
1. While pressing [0] and [5] simultaneously, turn the power ON. (Adjustment Mode)
2. Press [98]  [FAX]. (A grid pattern with 10 mm squares is printed out. Use A3/LD from the
2nd drawer.)
3. Measure the distance A from the 1st line to the 21st line of the grid pattern.
4. Check if the distance A is within 200±0.5 mm.
5. If not, use the following procedure to change values and measure the distance A again.
<Procedure>
(Adjustment Mode)  (Key in the code [4772])  [START]
 (Key in a value (acceptable values: 0 to 255))
 [OK] or [INTERRUPT] (Stored in memory)
 “100% A” is displayed.
 Press [98]  [FAX]  (A grid pattern is printed out.)
* The larger the adjustment value is, the longer the distance A becomes (approx. 0.1 mm/
step).

SETTING ADJUSTMENT
6 - 17
[B] Primary scanning data laser writing start position (Laser writing start position (Printer))
Performing the code 05-4006 covers this adjustment for all paper sources.
The adjustment for each paper source is also available. Be sure to perform the code 05-4006 (for all
paper sources) before doing 05-4018 or 05-4019 (for each paper source).
For all paper sources

Code Paper size Acceptable value Remarks Reference value
4006 A3/LD 0 to 255 Performs the adjustment for all 70 to 128
(Recommended) paper sources.
For each paper source
<4-drawer model>
Order for Acceptable
Paper source Code Paper size Remarks
adjustment value
1 1st drawer 4018-0 A4/LT 0 to 255
2 2nd drawer 4018-1 A3/LD 0 to 255
3 3rd drawer 4018-2 A4/LT 0 to 255
4 4th drawer 4018-3 A4/LT 0 to 255
5 Bypass feed 4018-5 A4/LT 0 to 255
6  P. 6-21"[E] Primary scanning
A3/LD
Duplex feeding 4019--* 0 to 255 data laser writing start position
(A4/LT)
at duplexing"
7 Only when the optional LCF is
Option LCF 4018-6 A4/LT 0 to 255
installed
<Tandem LCF model>
adjustment value
1 1st drawer 4018-0 A4/LT 0 to 255
2 2nd drawer 4018-1 A3/LD 0 to 255
3 Tandem LCF 4018-4 A4/LT 0 to 255
4 Bypass feed 4018-5 A4/LT 0 to 255
5  P. 6-21"[E] Primary scanning
A3/LD
Duplex feeding 4019-* 0 to 255 data laser writing start position
(A4/LT)
at duplexing"
Option LCF 4018-6 A4/LT 0 to 255
installed
1. Perform “Adjustment of drawer sideways deviation (05-4018)” and set “128” for the sub code
“1”.
2. Perform “Primary scanning data laser writing start position (05-4006)”.
3. Key in “98” and then press the [FAX] button.
4. Measure the distance B from the left edge of the paper to the 6th line of the grid pattern.
5. If the distance B is not within 52±0.5 mm, use the following procedure to change values and
measure it again.
6. Perform adjustment for each paper source following the procedure below.
Notes:
Do not change the value “128” for the 05-4018 sub code “1”.
<Procedure>
(Adjustment Mode)  (Key in the code shown above)  [START]
 (Key in an acceptable value shown above)
 [OK] or [INTERRUPT] (Stored in memory) “100% A” is displayed
 Press [98] ([3] for duplexing) [FAX]  (A grid pattern is printed out.)
* The larger the adjustment value is, the longer the distance B becomes (approx. 0.04 mm/
step).
Notes:
Make sure the first line of the grid pattern is printed out since the line is occasionally vanished.

SETTING ADJUSTMENT
6 - 18
[C] Reproduction ratio of secondary scanning direction (Fine adjustment of transfer belt motor
rotation speed)
Item to be
Code Sub code Remarks
adjusted
4526 0 Normal speed When the value increases, the reproduction ratio in the secondary
(Color) scanning direction becomes larger.
1 Decelerator by (Approx. 0.1 mm/1step)
1/2
2 Decelerator by
1/3
3 High speed
When the sub code “0” is performed in the code “05-4526”, the proper value is automatically calculated
for the size of an image from the sub code 1 to 3. Due to this, the speed of the transfer belt motor is also
adjusted. Therefore, use the above default value other than the sub code “0”, unless otherwise
required.
6
[C-1] Confirmation of 05-4526-0
1. While pressing [0] and [5] simultaneously, turn the power ON.  (Adjustment Mode)
2. Press [98]  [FAX]. (A grid pattern with 10 mm squares is printed out. Use A3/LD from the
2nd drawer.)
3. Measure the distance C from the 2nd line at the leading edge of the paper to the 22nd line of
the grid pattern.
* Normally, the 1st line of the grid pattern is not printed.
4. Check if the distance C is within 200±0.5 mm.
5. If not, perform the procedure in “[C-2] Adjustment of 05-4526-0” to change the values and
measure the distance C again.
6. Perform the color registration (4719) after the adjustment.
[C-2] Adjustment of 05-4526-0

(Adjustment Mode)  (Key in the code [4526])  [START]  (Key in the sub-code [0])
 [START] (Key in a value (acceptable values: 0 to 255))
* When the value is not within the recommended values, the trailing edge area of the image
may be out of position for the paper length or the density at the trailing edge area of the
image may become lighter. Perform the adjustment confirming the image.
 “100% A” is displayed
* The larger the adjustment value is, the longer the distance C becomes (approx. 0.1 mm/
step).
 (Key in the code [4719])  [START]  (Enforced color registration)
Notes:
The grid pattern outputted by pressing [0][5] [98] [FAX] is the one of PRT (05-4526-0). Even
though the sub codes “1” to “11” are adjusted, the result cannot be confirmed in the grid pattern
outputted by pressing [0][5]  [98]  [FAX].
Remarks:
For long paper (length: 484 to 1,200 mm) and A3/LD, it is recommended to adjust the distance C
above within the range of 199.5 to 200 mm otherwise the margin of the trailing edge may be
deleted.

SETTING ADJUSTMENT
6 - 19
[D] Image position of secondary scanning direction (Laser writing start position)
Performing the code 05-4402 covers this adjustment for all paper sources.
The adjustment for each paper source is also available.
For all paper sources

Code Paper size Acceptable value Remarks
4402 A3/LD 0 to 200 Performs the adjustment for all paper sources.
For each paper source
<4-drawer model>
adjustment value
1 1st drawer 4058 A4/LT 0 to 100
2 2nd drawer 4059 A3/LD 0 to 100
3 3rd drawer 4060 A4/LT 0 to 100
4 4th drawer 4560 A4/LT 0 to 100
5 Bypass feed 4061 A4/LT 0 to 100
6 Duplex feeding 4062 A3/LD 0 to 100 Paper fed from the 2nd drawer
Option LCF 4063 A4/LT 0 to 100
installed
<Tandem LCF model>
adjustment value
1 1st drawer 4058 A4/LT 0 to 100
2 2nd drawer 4059 A3/LD 0 to 100
3 Tandem LCF 4561 A4/LT 0 to 100
4 Bypass feed 4061 A4/LT 0 to 100
5 Duplex feeding 4062 A3/LD 0 to 100 Paper fed from the 2nd drawer
Option LCF 4063 A4/LT 0 to 100
installed
2. Press [98] ([3] for duplexing)  [FAX]. (A grid pattern with 10 mm squares is printed out.)
3. Measure the distance D from the leading edge of the paper to the 6th line of the grid pattern.
* Normally, the 1st line of the grid pattern is not printed.
* At the duplexing, measure it on the top side of the grid pattern.
4. Check if the distance D is within 52±0.5 mm.
5. If not, use the following procedure to change values and measure the distance D again.
<Procedure>
(Adjustment Mode)  (Key in the code shown above)  [START]
 (Key in an acceptable value shown above)
 Press [98] ([3] for duplexing)
 [FAX]  (A grid pattern is printed out.)
* The larger the adjustment value is, the longer the distance D becomes
(approx. 0.10 mm/step).

SETTING ADJUSTMENT
6 - 20
[E] Primary scanning data laser writing start position at duplexing
Notes:
Make sure the first line of the grid pattern is printed out since the line is occasionally vanished.
[E-1] Adjustment for long-sized paper (Length: 330 mm or more)

2. Press [3]  [FAX]. (A grid pattern with 10 mm squares is printed out. Use A3/LD from the 2nd
drawer.)
3. Check the grid pattern on the test print and measure the distance E from the left edge of the
paper to the 6th line of the grid pattern.
4. Check if the distance E is within 52±0.5 mm.
5. If not, use the following procedure to change values and measure the distance E again.
<Procedure>
(Adjustment Mode)  (Key in the code [4019])  [START]  [0]  [START]
 [OK] or [INTERRUPT] (Stored in memory) 6
 “100% A” is displayed.
* The larger the adjustment value is, the longer the distance E becomes (approx. 0.04 mm/
step).
[E-2] Adjustment for short-sized paper (Length: 219 mm or less)

2. Press [3]  [FAX]. (A grid pattern with 10 mm squares is printed out. Use A4/LT from the 1st
drawer.)
<Procedure>
step).

SETTING ADJUSTMENT
6 - 21
[E-3] Adjustment for medium-sized paper (Length: 220 to 329 mm)
2. Press [3]  [FAX]. (A grid pattern with 10 mm squares is printed out. Use A4-R/LT-R from the
1st drawer.)
<Procedure>
step).
Notes:
When the laser writing start position (05-4019-0) for long-sized paper is changed, the one for
medium-sized paper is also altered. (However, the value of 05-4019-2 is not changed.)
If 05-4019-0 is changed, check it with A4-R/LT-R paper and adjust the value of 05-4019-2 again
as required.
<Adjustment procedure summarization for A to E>
[0] [5] [Power ON]  [98] ([3] (05-4062, 4019) for duplexing)  [FAX]
A: 05-4772 (2nd drawer, A3/LD)  200±0.5 mm (0.1 mm/step)
B: 05-4006 (2nd drawer, A3/LD)  52±0.5 mm (0.04 mm/step)
05-4018-0 (1st drawer, A4/LT)
05-4018-1 (2nd drawer, A3/LD)
05-4018-2 (3rd drawer, A4/LT)
05-4018-3 (4th drawer, A4/LT)
05-4018-4 (Tandem LCF, A4/LT)
05-4018-5 (Bypass feed, A4/LT)
05-4018-6 (Option LCF, A4/LT)
C: 05-4526-0 to 3 (2nd drawer, A3/LD)  200±0.5 mm (0.1 mm/step)
D: 05-4402 (2nd drawer, A3/LD)  52±0.5 mm (0.10 mm/step)
05-4058 (1st drawer, A4/LT)
05-4059 (2nd drawer, A3/LD)
05-4060 (3rd drawer, A4/LT)
05-4560 (4th drawer, A4/LT)
05-4061 (Bypass feed, A4/LT)
05-4062 (Duplex feeding, A3/LD)
05-4561 (Tandem LCF, A4/LT)
05-4063 (Option LCF, A4/LT)
E: 05-4019-0 (2nd drawer, A3/LD),  52±0.5 mm (0.04 mm/step)
05-4019-1 (1st drawer, A4/LT)
05-4019-2 (A4-R/LT-R)

SETTING ADJUSTMENT
6 - 22
6.1.8 Scanner-related image dimensional adjustment
[A] Image distortion
A Feeding direction B
Step 1
Feeding direction
C D
Step 2 6
Fig.6-15
(1) While pressing [0] and [5] simultaneously, turn the power ON.
(2) Press [FAX] to make a copy of any image on a sheet of A3/LD paper.
(3) Key in [3033] and press the [START] button to move the carriage to the adjustment position.

SETTING ADJUSTMENT
6 - 23
(4) Make an adjustment in the order of step 1
and 2. Adjustment screw for the mirror-3 (Rear)
Step 1
In case of A:
Tighten the mirror-3 adjustment screw (CW).
In case of B:
Loosen the mirror-3 adjustment screw
(CCW).
Carriage-2
Fig.6-16
Step 2
In case of C: Adjustment screw
for the mirror-1 (Rear)
Tighten the mirror-1 adjustment screw (CW).
In case of D:
Loosen the mirror-1 adjustment screw
(CCW).
Carriage-1
Fig.6-17
(5) Apply the screw locking agents to the adjustment screws. (2 areas)
• Recommended screw lock agent
Manufacturer: Three Bond
Product name: 1401E
The following adjustments (b) to (e) should be performed with Test Chart No. TCC-1.
 P. 6-29" Adjustments and Checks using Test Chart No. TCC-1"
[B] Reproduction ratio adjustment of primary scanning direction

2. Place Test Chart No. TCC-1 on the original glass (with the arrow positioned at the left rear
side).
3. Press [FAX]  [START] to make a copy at the mode of A3/LD, 100%, Full color and Text/
Photo.
4. Measure the distance A between M1 and M2 on the copy with a ruler.
5. Check if the distance A is within 200±0.5 mm.
6. If not, use the following procedure to change values and repeat step 3. to 5. above.
<Procedure>
 (Key in a value (acceptable values: 0 to 255) with digital keys)
* The larger the adjustment value is, the longer the distance A becomes (approx. 0.1 mm/step).

SETTING ADJUSTMENT
6 - 24
[C] Image location of primary scanning direction
side).
3. Press [FAX]  [START] to make a copy at the mode of A4/LT, 100%, Full color and Text/
Photo.
4. Measure the distance B from the left paper edge to the 5 mm line of left grid pattern on the
copy with a ruler.
5. Check if the distance B is within 5±0.5 mm.
<Procedure>
(Adjustment Mode)  (Key in code [3030])  [START]
* The larger the adjustment value is, the longer the distance B becomes (approx. 0.04 mm/
step).
6
[D] Reproduction ratio of secondary scanning direction
side).
Photo.
4. Measure the distance C between M3 and M4 on the copy with a ruler.
5. Check if the distance C is within 150±0.5 mm.
<Procedure>
* The larger the adjustment value is, the longer the distance C becomes (approx. 0.05 mm/
step).
[E] Image location of secondary scanning direction

side).
Photo.
4. Measure the distance D from the top paper edge to the 10 mm line of top grid pattern on the
copy with a ruler.
5. Check if the distance D is within 10±0.5 mm.
<Procedure>
* The larger the adjustment value is, the longer the distance D becomes (approx. 0.09 mm/
step).

SETTING ADJUSTMENT
6 - 25
[F] Top margin
2. Open the RADF.
3. Press [FAX]  [START] to make a copy at the mode of A3/LD, 100%, Full color, Text/Photo
and 2nd drawer.
4. Measure the blank area E at the leading edge of the copied image.
5. Check if the blank area E is within the range.
Function Black Color

Copy 4.2 +2.8/ -1.2mm 5-1.0 mm, 5+2.0 mm
(4.0 to 7.0 mm)
6. If not, use the following procedure to change values and repeat the steps 3. to 5. above.
<Procedure>
 (“100% A” is displayed.)
* The larger the adjustment value is, the wider the blank area becomes (approx. 0.04 mm/
step).
Feeding direction
E
Fig.6-18
Remarks:
Paper jams tend to occur in equipment in which thin paper such as 64g/m2 (17lb. Bond) paper is
used or a large amount of high density images such as pictures are output. For this equipment,
we recommend that you adjust the top margin “in the plus direction” in order to prevent paper
jamming.
Range of top margin adjustment (e.g.)

Copy 4.2 - 7.0 mm 5.0 - 7.0 mm

SETTING ADJUSTMENT
6 - 26
[G] Right margin
2. Open the RADF.
3. Press [FAX]  [START] to make a copy at the mode of A3/LD, 100%, Full color, Text/Photo
and 2nd drawer.
4. Measure the blank area F at the right side of the copied image.
5. Check if the blank area F is within the range.

Copy 2±2.0 mm 2±2.0 mm
<Procedure>
 [OK] or [INTERRUPT] (Stored in memory).
 (“100% A” is displayed.) 6
* The larger the adjustment value is, the wider the blank area at the right side becomes
Feeding direction
Fig.6-19

SETTING ADJUSTMENT
6 - 27
[H] Bottom margin
2. Open the RADF.
3. Press the [FAX]  [START] to make a copy at the mode of A3/LD, 100%, Full color, Text/
Photo and 2nd drawer.
4. Measure the blank area G at the trailing edge of the copied image.
5. Check if the blank area G is within the range.

Copy 3±2.0 mm 3±2.0 mm
<Procedure>
 (Key in value (acceptable values: 0 to 255))
 [OK] or [INTERRUPT] (stored in memory)
 (“100% A” is displayed.)
* The larger the adjustment value is, the wider the blank area at the trailing edge becomes
Feeding direction
G
Fig.6-20

SETTING ADJUSTMENT
6 - 28
Adjustments and Checks using Test Chart No. TCC-1
Following items can be checked with the Test Chart No. TCC-1.
1. Points to be measured in the chart
D
Feeding direction
C
B
A
Fig.6-21
<Adjustment order>
[0] [5] [Power ON]  (Chart TCC-1)  [FAX]  [START] (A3/LD, 100%, Full color and Text/
Photo)
A: 05-4773  200±0.5 mm (0.1 mm/step)
B: 05-3030  5±0.5 mm (0.04 mm/step)
C: 05-3032 150±0.5 mm (0.05 mm/step)
D: 05-3031  10±0.5 mm (0.09 mm/step)

SETTING ADJUSTMENT
6 - 29
2. Checking areas of the chart and their descriptions
[9] [1] [8] [10]
[2] [5] [2]

[3] [3]
TOSHIBA COLOR CHART [7] [2]

No.TCC-1
[1]
[1]
[6]
[4] [6]
[3]
[14] [11]
[7] [12] [7]

[7]
[2] [13]
[1] [8]
Fig.6-22
[1] Grid patterns : For adjusting margin (void) and scanner section
[2] YMCK patches : For checking uniformity
[3] Resolution patterns : For checking resolution
[4] Gradation pattern : Gradation pattern of seven colors (Y, M, C, R, G, B and K)
Coverage: 10-100%
For adjusting the halftone reproduction and gray balance
[5] Color registration pattern : For checking color registration
[6] Pictures : For checking color reproduction and moire
[7] Magnification lines : For checking the magnification error of primary and secondary
scanning directions
[8] Center lines : Center lines for A4/LT sizes
[9] Arrow : A mark for placing the chart properly onto the original glass
(place it to the left rear corner of the original glass.)
[10] Halftone band : For checking uniformity
[11] White text on the black : For checking the reproduction of white text on black solid
solid
[12] Text : For checking reproduction of text
[13] Thin lines : For checking reproduction of the thin lines (line width: 100µm)
[14] Note area : For recording the date, conditions, etc.

SETTING ADJUSTMENT
6 - 30
6.2 Image Quality Adjustment (Copying Function)
6.2.1 Automatic gamma adjustment

When the reproduction of gradation is not appropriate, the gradation reproducibility of all colors Y, M, C
and K can be corrected by performing this automatic gamma adjustment. In case the gradation
reproduction of the image checked is not satisfactory, make this adjustment as described below at parts
replacement.
(1) When unpacking or any of the following parts has been replaced, be sure to make this
adjustment:
• Image quality sensor • SRAM board (LGC board, SYS board)
(2) When any of the following parts are replaced or adjusted, make a copy and check the image to
determine if adjustment is necessary:
6
• 2nd transfer roller
Notes:
1. Be sure that this adjustment be made after performing the image adjustment in  P. 6-
4"6.1.3 Performing Image Quality Control" and  P. 6-8"6.1.5 Image Dimensional
Adjustment (General description)".
2. Normally, only the adjustment of color/black integrated pattern is needed. When the
adjustment of  P. 6-41"6.2.11 Beam level conversion setting" is made, color pattern and
black pattern need to be adjusted individually.
<Procedure>
(1) While pressing [0] and [5] simultaneously, turn the power ON. Adjustment Mode
(2) Select the A4/LT drawer. Key in the pattern number and press the [FAX] button to output a “Patch
chart for gamma adjustment”.
Pattern No. Pattern Remark Paper type

4 Color/black integrated When performing code 05-7869 All paper types
10 Black When performing code 05-7165* All paper types
200 Color/black integrated When performing code 05-7871-0 Plain paper1
202 Color/black integrated When performing code 05-7871-1 Plain paper2
204 Color/black integrated When performing code 05-7871-2 Recycled paper
206 Color/black integrated When performing code 05-7871-3 Thick paper1
214 Color/black integrated When performing code 05-7871-7 Special paper 1
216 Color/black integrated When performing code 05-7871-8 Special paper 2
*. e-STUDIO5540C/6540C/6550C only
(3) Place the patch chart for adjustment printed in step (2) face down on the original glass.
Place the chart aligning its side with 2 black squares against the original scale.

SETTING ADJUSTMENT
6 - 31
 The scanner reads the chart automatically and performs automatic gamma adjustment
calculation (approx. 30 sec.).

7869 Automatic gamma When the reproduction of gradation is not appropriate, the gradation
(7871) adjustment reproducibility of all colors Y, M, C and K can be corrected by performing this
(7165*) automatic gamma adjustment.
The result will be applied to all paper sizes.
*. e-STUDIO5540C/6540C/6550C only
(5) When the adjustment has finished normally, press the [OK] button to have the adjustment results
reflected.
(To cancel the reflection of adjustment results, press the [CANCEL] button.)
In the case of an abnormal ending, “ADJUSTMENT ERROR” is shown.
Press the [CANCEL] button to clear the error display. When it is cleared, the control panel display
will return to the ready state. Then, check if the patch chart on the original glass is placed in the
wrong direction or if it is placed inclined on the original glass, and then repeat step (3) and
afterward.
Remarks:
To select the paper type for the automatic gamma adjustment in user calibration, change the
code below to “1”. (copy/print)
Code Remarks
08-9059 0: No paper selecting buttons displayed
1: Paper selecting buttons displayed. (For both Copy and Printer)

SETTING ADJUSTMENT
6 - 32
6.2.2 Density adjustment
The center density and the density variation controlled by density adjustment keys can be adjusted as
follows.
<Adjustment Mode (05)>
Original mode
Mono Text/ Printed
Text Photo Map Item to be
color Photo Image Remarks
adjusted
Black Gray
- Photo - -
mode scale
Adjustment 7727 7728 7729 7730 7731 center value The larger the value is, the
code darker the image becomes.
Acceptable values:
0 to 255 (Default: 128)
*1: If Text/Photo is set in the mono color, the density levels of “Image smoothing” in the black mode will
be affected.
*2: If Printed Image is set in the mono color, the density levels of “Photo” in the black mode will be 6
affected.
Original mode
Color Item to be
Custom Remarks
mode Text/Photo Text adjusted
mode
Black 7114 7115 7258 Manual density The larger the value is, the darker
mode center value the image becomes.
Acceptable values:
0 to 255 (Default: 128)
7120 7121 7264 Manual density The larger the value is, the darker
mode dark step the dark side becomes.
value Acceptable values:
0 to 255 (Default: 20)
7117 7118 7261 Manual density The larger the value is, the lighter
mode light step the light side becomes.
value Acceptable values:
0 to 255 (Default: 20)
7123 7124 7267 Automatic density The larger the value is, the darker
mode the image becomes.
Acceptable values:
0 to 255 (Default: 128)
Make a test copy and compare the image obtained with the current settings; if necessary, make
adjustments according to the following procedure.
Notes:
Be sure that this adjustment is made after performing  P. 6-31"6.2.1 Automatic gamma
adjustment".
<Procedure>
(3) Key in an adjustment value.
(To correct the value once keyed in, press the [CLEAR] button.)
(4) Press the [OK] or [INTERRUPT] button to store the value.  The equipment goes back to the
ready state.
(5) Press the [FAX] button and then press the [START] button to make a test copy.
(6) If the desired image quality has not been attained, repeat step (2) to (5).

SETTING ADJUSTMENT
6 - 33
6.2.3 Color balance adjustment
The color balance is adjusted by adjusting the density of each color at the Full Color Mode. The
adjustment is performed by selecting its density area from the following: low density, medium density
and high density.
Original mode
Item to be
Color Text/ Printed Custom Remarks
Text Photo Map adjusted
Photo Image mode
Yellow 7960-0 7961-0 7962-0 7963-0 7964-0 7980-0 Low density The larger the
7960-1 7961-1 7962-1 7963-1 7964-1 7980-1 Medium density value is, the
darker the color
7960-2 7961-2 7962-2 7963-2 7964-2 7980-2 High density to be adjusted
Magenta 7965-0 7966-0 7967-0 7968-0 7969-0 7981-0 Low density becomes.
7965-1 7966-1 7967-1 7968-1 7969-1 7981-1 Medium density Acceptable
values:
7965-2 7966-2 7967-2 7968-2 7969-2 7981-2 High density 0 to 255
Cyan 7970-0 7971-0 7972-0 7973-0 7974-0 7982-0 Low density (Default: 128)
7970-1 7971-1 7972-1 7973-1 7974-1 7982-1 Medium density
7970-2 7971-2 7972-2 7973-2 7974-2 7982-2 High density
Black 7975-0 7976-0 7977-0 7978-0 7979-0 7983-0 Low density
7975-1 7976-1 7977-1 7978-1 7979-1 7983-1 Medium density
7975-2 7976-2 7977-2 7978-2 7979-2 7983-2 High density
Notes:
• Be sure that this adjustment is made after performing  P. 6-31"6.2.1 Automatic gamma
adjustment".
• Changing the adjustment setting influences the adjacent density area slightly.
E.g.: When the value of the medium density is larger, the adjacent areas in the low density
and high density range will become slightly darker.
<Procedure>
(2) Key in the code of the mode to be adjusted (color and original mode) and press the [START]
button.
(3) Select the density area to be adjusted with digital keys (0, 1 or 2), and press the [START] button.
0: Low density (L)
1: Medium density (M)
2: High density (H)
(4) Key in an adjustment value. (To correct the value once keyed in, press the [CLEAR] button.)
(5) Press the [OK] or [INTERRUPT] button to store the value in memory.
 The equipment goes back to the ready state.
(6) For resetting the value, repeat step (2) to (5).

SETTING ADJUSTMENT
6 - 34
<Range of the density area (low density, medium density, high density)>
The color from 10 to 30 (low density), from 40 to 70 (medium density) and from 80 to 100 (high density)
in No. TCC-1 chart can be used as a guide for the range of the density area influenced by the change of
the adjustment value (low density, medium density, high density).
Low density
Medium density 6
High density
Fig.6-23

SETTING ADJUSTMENT
6 - 35
6.2.4 Gamma balance adjustment
The density adjustment at the Black Mode is performed by selecting its density area from the following:
low density, medium density and high density.
Original mode
ACS/ Item to
Color ACS/ ACS/
Text/ Gray Black/ Custom be Remarks
mode Text Photo Black/ Black/
Photo scale Text/ mode adjusted
Text Photo
Photo
Black 7190-0 7191-0 7192-0 7956-0 7957-0 7958-0 7959-0 7276-0 Low The larger
density the value
7190-1 7191-1 7192-1 7956-1 7957-1 7958-1 7959-1 7276-1 Medium is, the
density density of
the item
7190-2 7191-2 7192-2 7956-2 7957-2 7958-2 7959-2 7276-2 High
to be
density
adjusted
becomes
darker.
Acceptabl
e values:
0 to 255
(Default:
128)
Notes:
adjustment".
<Procedure>
The procedure is the same as that of  P. 6-34"6.2.3 Color balance adjustment".

SETTING ADJUSTMENT
6 - 36
6.2.5 Background adjustment
The density of the background can be adjusted as follows.
Original mode
Color Item to be
Text/ Printed Custom Gray Remarks
mode Text Photo Map adjusted
Photo Image mode scale
Full 7656 7657 7658 7659 7660 7661 --- Automati The smaller the
color c density value is, the
mode/ lighter the
Manual background
density becomes.
mode Acceptable
Mono 7754 7755 7756 7757 7758 --- --- Automati values:
Color c density 0 to 255
mode (Default: 128) 6
Twin 7759 7760 7761 --- --- --- --- Manual
color density
mode mode
ACS 7676 7677 --- --- --- --- --- Automati
black c density
mode
7678 7679 --- --- --- --- --- Manual
density
mode
Black 7033 7034 --- 7043 --- 7279 7044 Automati
c density
mode
7041 7042 --- 7048 --- 7280 7049 Manual
density
mode
For the full color or auto color mode, when you want to adjust the background in a more detailed
manner than the adjustment with the codes given in the above table, use the codes in the following
table. Since the color after the adjustment may differ from the original, check the color while making it.
Original mode
Color Item to be
Text/ Printed Custom Gray Remarks
mode Text Photo Map adjusted
Photo Image mode scale
Full 7744 7745 7746 7747 7748 7762 --- Automati The smaller the
color / c density value is, the
Auto mode lighter the
color 7749 7750 7751 7752 7753 7763 --- Manual background
(color) density becomes.
mode Acceptable
values:
0 to 255
(Default: 128)
adjustment using the following procedure.
<Procedure>
The procedure is the same as that of  P. 6-33"6.2.2 Density adjustment".
SETTING ADJUSTMENT
6 - 37
6.2.6 Judgment threshold for ACS (common for copy and scan)
The judgment level is adjusted for the automatic identification of whether the original set on the glass is
black or color. Namely, this is to adjust the judgment level used when “Auto Color” is selected at a color
mode. The same adjustment value will be applied to all cases of the copying, network scanning, RADF
scanning and manual scanning (using the original glass) simultaneously.
Item to be
Code Contents
adjusted
7630 Judgment threshold The larger the value is, the more an original tends to be judged as black even at
for ACS the Auto Color Mode. The smaller value is, the more it tends to be judged as
color.
Acceptable values: 0 to 255 (Default: 70)
Make a test copy and compare the image obtained with the current settings; if necessary and make
adjustment.
<Procedure>
6.2.7 Sharpness adjustment

If you want to make copy images look softer or sharper, perform the following adjustment. The
adjustment can be made for each of the color modes and original modes independently.
Code Color mode Original mode Contents

7796 Full Color Text/Photo The larger the value is, the sharper the image becomes;
7797 Text while the smaller the value is, the softer the image
becomes.
7798 Printed Image The smaller the value is, the less moire tends to appear.
7799 Photo Acceptable values: 0 to 255 (Default: 128)
7800 Map
7795 Custom mode
7056 Black Text/Photo
7057 Text
7058 Photo
7249 Custom mode
7809 Gray scale
7806 ACS black Text/Photo
7807 Text
7808 Photo
adjustment.
Notes:
You have to make adjustment by balancing between moire and sharpness.
<Procedure>

SETTING ADJUSTMENT
6 - 38
6.2.8 Setting range correction
The values of the background peak in the range correction at the Black Mode can be switched to
“varied” or “fixed” in the following codes.
If they are fixed, the range correction is performed with standard values.
The values of the background peak affects the reproduction of the background density, and the values
of the text peak affects that of the text density.
Original mode
Color Custo Item to be
Text/ Printed Gray Remarks
mode Text Photo Map m adjusted
Photo Image scale
mode
Full 7767 7768 7769 7770 7771 7777 --- Automatic density 0:Backgrou
color mode nd peak/
7772 7773 7774 7775 7776 7778 --- Manual density fixed
mode 1:Backgrou
ACS 7667 7668 --- --- --- --- --- Automatic density
nd peak/ 6
varied
black mode
mode 7669 7670 --- --- --- --- --- Manual density
mode
Black 7283 7284 --- --- --- 7236 7295 Automatic density
mode
7286 7287 --- --- --- 7237 7296 Manual density
mode
adjustment.
<Procedure>
6.2.9 Adjustment of smudged/faint text

The smudge/faint text at a Black Mode can be set at the following codes.
Original mode
Item to be
Color mode Text/ Custom Remarks
Text adjusted
Photo mode
Black 7097 7098 7252 Adjustment of When the value decreases, the faint text
ACS 7102 7103 --- smudged/ faint text is improved. When the value increases,
black the smudged text is improved.
Acceptable values: 0 to 4
(Default: 2)
adjustment.
Notes:
Remember the image specifications and life span of the replacing parts may not meet the
standard when the setting value is changed from the default value.
<Procedure>

SETTING ADJUSTMENT
6 - 39
6.2.10 Color Adjustment of Marker
The color of the one touch adjustment “MARKER” can be adjusted so that any marker colors already on
the original can be distinguished.
Relation between the adjustment value and the color

Item to be (Acceptable values: 0 to 6)
Code
adjusted
0 to 2 3 (Default) 4 to 6
7850-0 Yellow The smaller the value is, Yellow The larger the value is, the
the more reddish the color more greenish the color
becomes. becomes.
7850-1 Magenta The smaller the value is, Magenta The larger the value is, the
the more bluish the color more reddish the color
becomes. becomes.
7850-2 Cyan The smaller the value is, Cyan The larger the value is, the
the more greenish the more bluish the color
color becomes. becomes.
7850-3 Red The smaller the value is, Red The larger the value is, the
the closer to Magenta the more yellowish the color
7850-4 Green The smaller the value is, Green The larger the value is, the
the more yellowish the closer to Cyan the color
7850-5 Blue The smaller the value is, Blue The larger the value is, the
the closer to Cyan the closer to Magenta the
color becomes. color becomes.
Notes:
The color may not always be reproduced precisely due to the characteristics of the fluorescent
ink.
<Procedure>
(3) Key in a sub-code and press the [START] button.
(To correct a value once keyed in, press the [CLEAR] button.)
ready state.
(6) Turn the power OFF and back ON in the normal mode. Then make a copy in the one touch
adjustment “MARKER” mode.

SETTING ADJUSTMENT
6 - 40
6.2.11 Beam level conversion setting
The beam level for 4 divided smoothing is set at the Black Mode. This adjustment enables to adjust the
dot size.
Code Item to be adjusted Remarks

7212-0 Beam level 0/4 The smaller the value is, the smaller the beam width
7212-1 Beam level 1/4 becomes. Therefore, the smaller dot is reproduced
accordingly. Acceptable values: 0 to 255
7212-2 Beam level 2/4 (Default: Level 0/4: 0, Level 1/4: 63, Level 2/4: 127,
7212-3 Beam level 3/4 Level 3/4: 191, Level 4/4: 255)
7212-4 Beam level 4/4
6
<Procedure>
ready state.
Notes:
• The setting value must increase as the beam level number (0 to 4) becomes higher. Do not
increase this order when setting the values.
• Usually, beam level 4 / 4 is most effective on black mode.
<e-STUDIO5540C/6540C/6550C only>
Notes:
• When this adjustment was performed, perform “Automatic gamma adjustment (black) (05-
7165)” as well because the density reproduction level in the black mode will vary. In addition
to performing the code 05-7165, perform the code 05-7869 or 05-7871 individually because
the result of this adjustment will not be reflected to the color & black integrated pattern.
• After this adjustment, set “1” in 08-7625 so that the correction result of the Black Mode is not
reflected on “Automatic Calibration”.

SETTING ADJUSTMENT
6 - 41
6.2.12 Maximum toner density adjustment to paper type
The maximum toner amount adhering to the paper can be controlled.
It is used when offsetting occurs.
Code Paper type Remarks

7913-0 Plain paper 1 The smaller the value is, the toner amount adhered
7913-1 Plain paper 2 decreases of the high density area (ex. prevention of
fusing offsetting, etc.).
7913-2 Recycled paper Acceptable values: 0 to 255
7913-3 Thick paper 1 (Default: 128)
7913-4 Thick paper 2
7913-7 Special paper 1
7913-8 Special paper 2
7913-9 OHP film
Notes:
Even if a large value is set, the image does not drastically appear dark (the amount of toner
adhering is not increased).
<Procedure>
6.2.13 Maximum text density adjustment

The maximum text density in each color in the full color mode (Text/Photo, Text, Map mode) can be
adjusted.
Color Code Item to be adjusted Remarks

Yellow 7889 Maximum text density The larger the value is, the darker the maximum
Magenta 7890 text density of each color to be adjusted becomes.
Cyan 7891
Black 7892
Notes:
adjustment".
<Procedure>

SETTING ADJUSTMENT
6 - 42
6.2.14 Text/Photo reproduction level adjustment
Text/Photo reproduction level at the Full color mode and Auto color mode can be adjusted.
Text/Photo reproduction level adjustment can be switched to “Photo oriented 1”, “Photo oriented 2”,
“Text oriented 1” or “Text oriented 2” in the following codes.
Mode Mode
Custom
mode Item to be adjusted Contents
Text/Photo
(Text/Photo
base)
7840 7841 Text/Photo 0: Default
reproduction level 1: Photo oriented 2 (The printed image
adjustment reproduction level higher than that of the Photo
oriented 1)
2: Photo oriented 1 (The printed image 6
reproduction level higher than that of the Default)
3: Equivalent to the Default
4: Text oriented 1 (The text reproduction level
higher than that of the Default)
5: Text oriented 2 (The text reproduction level
higher than that of the Text oriented 1)
Notes:
• The text reproduction level is lower when the mode is switched from the default value to the
Photo oriented 1 or Photo oriented 2. (The text reproduction level in Photo oriented 2 is lower
than that in Photo oriented 1.)
• When you change the setting from the default value to “Text oriented 1” or “Text oriented 2”,
noise occurs in a printed photo with a few lines. (More noise occurs in “Text oriented 2” than
“Text oriented 1”.)
• The codes for the user custom setting are enabled only when the base original mode of the
user custom mode is Text/Photo.
<Procedure>

SETTING ADJUSTMENT
6 - 43
6.2.15 Black header density level adjustment
The density level of headers in the black mode is adjusted.
Mode Code Original mode Remarks

Full Color/ 7811 Text/Photo * The larger the value is, the darker the headers
ACS Color 7812 Text become. However, the density level differs depending
on the modes.
Full Color 7816 Custom mode
Text/Photo mode: 4
Text mode: 5
User custom setting

(in the Text/Photo or Map mode base): 4
User custom setting (in the Text mode base): 5
User custom setting

(in the Photo or Printed image mode base): 3
adjustment.
<Procedure>
6.2.16 Black area adjustment in twin color copy mode

Item to be
Mode Code Remarks
adjusted
Twin color mode 7641-0 High density The larger the value is, the larger the area
with selected 7641-1 Medium density recognized as black in the original becomes. The
colors smaller the value is, the larger the area recognized
7641-2 Low density as the color other than black becomes.
Twin color mode 7642-0 High density The larger the value is, the larger the black area
(Black and red) 7642-1 Medium density becomes. The smaller the value is, the larger the red
area becomes.
7642-2 Low density Acceptable values: 0 to 255 (Default: 128)
<Procedure>
The procedure is the same as that of  P. 6-34"6.2.3 Color balance adjustment".

SETTING ADJUSTMENT
6 - 44
6.2.17 Judgment threshold adjustment for blank original
The judgment level is adjusted for automatic identification of whether the original set is blank or not.
This adjustment is made when “Omit Blank Page” is selected on the control panel.
The adjustment value is simultaneously applied to all modes at PPC and scanning.

7618 Judgment threshold The larger the value is, the more an original tends to be
adjustment for blank judged as a bank sheet.
original Acceptable values: 0 to 255 (Default: 128)
<Procedure>
6.2.18 Background offsetting adjustment for RADF

The background level for scanning originals with the RADF is adjusted when the background fogging at 6
the scanning of the manually-set original and the original used with the RADF is different. This is to
adjust the level of the background image removed when the scanning of the originals with the RADF is
performed.
Color mode Code Remarks

Full Color 7764 The larger the value is, the lighter the background density
Mono Color 7765 becomes.
Twin Color 7766 (Default: 128)
mode
Black 7025
<Procedure>

SETTING ADJUSTMENT
6 - 45
6.2.19 Twin color copy / mono color copy adjustment
The density of the color specified on the touch panel is adjusted in the mono color copy or twin color
copy mode. This adjustment is reflected to both mono color and twin color copying.
Subcode
Code Remarks
Y M C K
Magenta 7644-0 7644-1 7644-2 7644-3 The larger the value is, the darker the density
Yellow 7645-0 7645-1 7645-2 7645-3 becomes, and the smaller the value is, the
lighter the density becomes. When “255” is
YellowGreen 7646-0 7646-1 7646-2 7646-3
set, the specified solid color is used for
Cyan 7647-0 7647-1 7647-2 7647-3 printing. When “0” is set, nothing is printed.
Pink 7648-0 7648-1 7648-2 7648-3 For example, in case of “Red”, the color when
Red 7649-0 7649-1 7649-2 7649-3 “Red” is specified becomes blue if you set as
Orange 7650-0 7650-1 7650-2 7650-3 follows:
(Y) 7649-0=0
Green 7651-0 7651-1 7651-2 7651-3
(M) 7649-1=128
Blue 7652-0 7652-1 7652-2 7652-3 (C) 7649-2=255
Purple 7653-0 7653-1 7653-2 7653-3 Acceptable value: 0 to 255 (Default: 128)
Notes:
• If a large value is set for all of YMCK,
offsetting may occur. Make an
adjustment while checking the
image.
• If “0” is set for all four colors of
YMCK, when a color is specified for
the adjustment item, nothing is
printed.
<Procedure>
(2) Key in the code of the color to be adjusted and press the [START] button.
(3) Select the color to be subjected to density adjustment with digital keys (0, 1, 2 or 3), and press
the [START] button.
0: Y
1: M
2: C
3: K
(4) Key in an adjustment value. (To correct the value once keyed in, press the [CLEAR] button.)
(5) Press the [OK] or [INTERRUPT] button to store the value in memory.
 The equipment goes back to the ready state.
(7) Turn ON the power of the equipment and make a copy.

SETTING ADJUSTMENT
6 - 46
6.2.20 Maximum density adjustment for each paper type
The maximum density for each paper type can be adjusted collectively.

7902 Plain paper 1 The smaller the value is, the lower the density of the
7903 Plain paper 2 whole image becomes.
7904 Recycled paper Acceptable values: 0 to 255
7905 Thick paper 1 (Default: Plain paper: 255, Thick paper 1: 255, Thick
paper 2: 255, Thick paper 3: 255, OHP film: 240,
7906 Thick paper 2
special paper 1: 255, special paper 2: 255, Recycled
7907 Thick paper 3 paper: 255, Thick paper 4: 255)
7908 Thick paper 4
7909 Special paper 1
7910 Special paper 2
7911 OHP film 6
Notes:
Be aware that if too small a value is set, a faint image occurs.
<Procedure>
6.2.21 ADF noise reduction (Copying Function)

The noise reduction level for streaks can be adjusted with the following codes when a copy job whose
color mode is [BLACK] is performed using the ADF while its scan noise reduction function is set to
enable (*).
* When [LOW], [MIDDLE] or [HIGH] is selected in the [ADMIN] tab of the [USER FUNCTIONS] menu,
or when "0", "1" or "2" is selected in 08-7617.
Original mode
Item to be
Text adjusted
Photo mode
Black 7151 7152 7150 ADF scan When the value decreases, the effect of reducing
noise streaks becomes larger. When the value increases,
reduction the effect of reducing streaks becomes smaller.
When “0” is set, this function is disabled.
(Default: 100)
When [FULL COLOR] or [AUTO COLOR] is selected for the color mode, the ADF noise reduction
function for streaks can be set to enable or disable with the following codes.
Original mode
Item to be
Text adjusted
Photo mode
Color 7694 - 7693 ADF scan Enable/Disable setting
noise 0: Disabled 1: Enabled
reduction (Default: 1)
05-7693 is available only when “1” (TEXT/PHOTO
base) is set for 08-7614.
Notes:
• Remember the image specifications and life span of the replacing parts may not meet the
• If too small a value is set, the text may not be printed clearly.

SETTING ADJUSTMENT
6 - 47
<Procedure>

SETTING ADJUSTMENT
6 - 48
6.3 Image Quality Adjustment (Printing Function)
6.3.1 Automatic gamma adjustment

When the reproduction of gradation is not appropriate, the gradation reproducibility of all colors Y, M, C
and K can be corrected by performing this automatic gamma adjustment. In case the gradation
reproduction of the image checked is not satisfactory, make this adjustment as described below at parts
replacement.
1. When unpacking or any of the following parts has been replaced, be sure to make this adjustment:
• Image quality sensor • SRAM board (LGC board, SYS board)
2. When any of the following parts are replaced or adjusted, make a print and check the image to
determine if adjustment is necessary:
• 2nd transfer roller 6
• Screen switchover (05-8176, 8179)
 P. 6-63"6.3.13 Screen switchover"
Notes:
Be sure that this adjustment be made after performing the image adjustment in  P. 6-4"6.1.3
Performing Image Quality Control" and  P. 6-8"6.1.5 Image Dimensional Adjustment (General
description)".

SETTING ADJUSTMENT
6 - 49
<Procedure>
(1) While pressing [0] and [5] simultaneously, turn the power ON.  Adjustment Mode
(2) Select the A4/LT drawer. Key in the pattern number and press the [FAX] button to output a “Patch
chart for gamma adjustment”
Pattern No. Paper type Remarks

70 Plain paper 1 Used when the code 8004-0 is performed (600dpi)
74 Recycled paper Used when the code 8004-2 is performed (600dpi)
76 Thick paper 1 Used when the code 8004-3 is performed (600dpi)
84 Special paper 1 Used when the code 8004-7 is performed (600dpi)
234 Recycled paper Used when the code 8005-2 is performed (1200dpi)
Notes:
However, this is applied to all paper types when 05-8008 (600dpi) or 05-8009 (1200dpi) is
performed.
(3) Place the patch chart for adjustment printed in step (2) face down on the original glass, with its
side, on which two black squares are present, aligned against the original scale.
(4) Key in a code and press the [START] button.  The scanner reads the chart automatically and
performs automatic gamma adjustment calculation.
Code Code
Paper type Remarks
(600dpi) (1200dpi)
8004-0 8005-0 Plain paper 1 When the reproduction of gradation is not
8004-1 8005-1 Plain paper 2 appropriate, the gradation reproducibility
of all colors Y, M, C and K can be
8004-2 8005-2 Recycled paper corrected by performing this automatic
8004-3 8005-3 Thick paper 1 gamma adjustment.
8004-4 8005-4 Thick paper 2
8004-5 8005-5 Thick paper 3
8004-6 8005-6 Thick paper 4
8004-7 8005-7 Special paper 1
8004-8 8005-8 Special paper 2
8008 8009 All type paper*
* If the code 8008 (600dpi) or 8009 (1200dpi) is performed, the adjustment will be applied to all paper
types.

SETTING ADJUSTMENT
6 - 50
(5) When the adjustment has finished normally, press the [OK] button to have the adjustment results
reflected.
(To cancel the reflection of adjustment results, press the [CANCEL] button.)
In the case of an abnormal ending, “ADJUSTMENT ERROR” is shown. Press the [CANCEL]
button to clear the error display.
When it is cleared, the control panel display will return to the ready state. Then, check if the patch
chart on the original glass is placed in the wrong direction or if it is placed inclined on the original
glass, and then repeat step (3) and afterward.
To select the paper type for the automatic gamma adjustment in user calibration, change the code
below to “1”. (copy/print)
Code Remarks
08-9059 0: No paper selecting buttons displayed
1: Paper selecting buttons displayed. (For both Copy and Printer)

SETTING ADJUSTMENT
6 - 51
6.3.2 Gamma balance adjustment (Black Mode)
The gamma balance is adjusted by adjusting the density at the Black Mode. The adjustment is
performed by selecting its density area from the following: low density, medium density, high density
and max density.
When “Black” (600 dpi) is set for the color mode and “Auto” is selected for the halftone setting, the
gamma balance can be adjusted in each area of Text, Graphics and Image.
Item to Item to
be be
Smooth Detail Smooth Detail Smooth Detail
adjuste adjuste
d d
Color
When When Remarks
mode
“0” is “1” is
(PS) (PS) (PCL) (PCL) (XPS) (XPS) set for set for
“05- “05-
8066” 8066”
Black 7315-0 7316-0 7317-0 7318-0 7319-0 7320-0 Low Low The
(600dpi) density density larger the
7315-1 7316-1 7317-1 7318-1 7319-1 7320-1 Medium Medium value is,
density density the
density of
7315-2 7316-2 7317-2 7318-2 7319-2 7320-2 High High
the item
density density /
to be
Maximu
adjusted
m
becomes
density
darker.
Black 7309-0 7310-0 --- --- --- --- Low Low Acceptab
(1200dp density density le values:
i) 7309-1 7310-1 --- --- --- --- Medium Medium 0 to 255
density density (Default:
7309-2 7310-2 --- --- --- --- High High 128)
density density /
Maximu
m
density

SETTING ADJUSTMENT
6 - 52
Item to be
Auto (PS) Auto (PCL)
adjusted
Color When When
“0” is “1” is Remarks
mode Graphi Graphi
Text Image Text Image set for set for
cs cs
“05- “05-
8066” 8066”
Black 7360-0 7361-0 7362-0 7363-0 7364-0 7365-0 Low Low The larger
(600dpi) density density the value is,
7360-1 7361-1 7362-1 7363-1 7364-1 7365-1 Medium Medium the density
density density of the item to
be adjusted
7360-2 7361-2 7362-2 7363-2 7364-2 7365-2 High High
becomes
density density /
darker.
Maximu
Acceptable
m
values: 0 to 6
density
255
(Default:
128)
Auto (XPS) Item to be adjusted

Color When “0” When “1”
Graphi is set for is set for Remarks
mode Text Image
cs “05- “05-
8066” 8066”
Black 7366-0 7367-0 7368-0 Low Low The larger the value is, the density
(600dpi) density density of the item to be adjusted becomes
7366-1 7367-1 7368-1 Medium Medium darker.
density density Acceptable values: 0 to 255
(Default: 128)
7366-2 7367-2 7368-2 High High
density density /
Maximum
density
Notes:
• Be sure that this adjustment be made after performing  P. 6-49"6.3.1 Automatic gamma
adjustment".
E.g.: When the value of the medium density is larger, the adjacent areas in the low density and
high density range will become slightly darker.
• The adjustment item can be changed by the setting value of code 05-8066; however, the
maximum density may not appear as high even when High density / Maximum density is set to
high if “1” is set for “05-8066”.
<Procedure>
(2) Key in the codes to be adjusted (language and screen) and press the [START] button.
(3) Key in the value corresponding to the density area to be adjusted (0, 1 or 2) and press the
[START] button.
0: Low density 1: Medium density 2: High density/Max density
(4) Key in the adjustment value. (To correct the value once keyed in, press the [CLEAR] button.)
(5) Press the [OK] or [INTERRUPT] button to store the value in memory.  The equipment goes
back to the ready state.
(7) Let the equipment restart and perform the printing job.
(8) If the image density has not been attained, repeat step (1) to (7)

SETTING ADJUSTMENT
6 - 53
<Range of the density area (low density, medium density, high density, highest density)>
The color from the 1st to the 7th stage (low density), from the 8th to the 11th stage (medium density)
and from the 12th (high density) to the 13th stage (highest density) in “Patch chart for gamma
adjustment ([71] [FAX])” output as a confirmation in  P. 6-49"6.3.1 Automatic gamma adjustment" can
be used as a guide for the range of the density area (low density, medium density, high density, highest
density) influenced by the change of the adjustment value.
1
2
3
Low 4
density 5
6
7
8
Medium 9
density 10
11
High density 12
Highest
13
density
Fig.6-24

SETTING ADJUSTMENT
6 - 54
6.3.3 Color balance adjustment
The color balance is adjusted by adjusting the density of each color. The adjustment is performed by
selecting its density area from the following: low density, medium density, high density and max density.
For color printing
PS PCL XPS Item to be adjusted

Color When "0" is When "1" is Remarks
smoot smoot smoot
detail detail detail set for "05- set for "05-
h h h
8066" 8066"
Yellow 8050-0 8054-0 8058-0 8062-0 8042-0 8046-0 Low Low The larger
(600dpi) 8050-1 8054-1 8058-1 8062-1 8042-1 8046-1 Medium Medium the value is,
the darker
8050-2 8054-2 8058-2 8062-2 8042-2 8046-2 High density High density/
the color to
Highest
be adjusted
density
becomes.
Magenta 8051-0 8055-0 8059-0 8063-0 8043-0 8047-0 Low Low Acceptable
(600dpi) 8051-1 8055-1 8059-1 8063-1 8043-1 8047-1 Medium Medium
6
values: 0 to
8051-2 8055-2 8059-2 8063-2 8043-2 8047-2 High density High density/ 255
Highest (Default:
density 128)
Cyan 8052-0 8056-0 8060-0 8064-0 8044-0 8048-0 Low Low
Highest
density
Black 8053-0 8057-0 8061-0 8065-0 8045-0 8049-0 Low Low
Highest
density
Yellow 8268-0 8272-0 --- --- --- --- Low Low
(1200dpi 8268-1 8272-1 --- --- --- --- Medium Medium
)
8268-2 8272-2 --- --- --- --- High density High density/
Highest
density
Magenta 8269-0 8273-0 --- --- --- --- Low Low
)
Highest
density
Cyan 8270-0 8274-0 --- --- --- --- Low Low
)
Highest
density
Black 8271-0 8275-0 --- --- --- --- Low Low
)
Highest
density

SETTING ADJUSTMENT
6 - 55
Twin color print (600 dpi)
Item to be
PS PCL XPS
adjusted
When When
Color "0" is "1" is Remarks
smoot smoot smoot
Detail Detail Detail set for set for
h h h
"05- "05-
8066" 8066"
Yellow 8026-0 8030-0 8034-0 8038-0 8150-0 8154-0 Low Low The larger the
density
density value is, the
darker the color
8026-1 8030-1 8034-1 8038-1 8150-1 8154-1 Medium
Medium
to be adjusted
density
density becomes.
8026-2 8030-2 8034-2 8038-2 8150-2 8154-2 HighHigh Acceptable
density
density/ values: 0 to 255
Highest (Default: 128)
density
Magenta 8027-0 8031-0 8035-0 8039-0 8151-0 8155-0 Low Low
density density
8027-1 8031-1 8035-1 8039-1 8151-1 8155-1 Medium Medium
density density
8027-2 8031-2 8035-2 8039-2 8151-2 8155-2 High High
density density/
Highest
density
Cyan 8028-0 8032-0 8036-0 8040-0 8152-0 8156-0 Low Low
density density
8028-1 8032-1 8036-1 8040-1 8152-1 8156-1 Medium Medium
density density
8028-2 8032-2 8036-2 8040-2 8152-2 8156-2 High High
density density/
Highest
density
Black 8029-0 8033-0 8037-0 8041-0 8153-0 8157-0 Low Low
density density
8029-1 8033-1 8037-1 8041-1 8153-1 8157-1 Medium Medium
density density
8029-2 8033-2 8037-2 8041-2 8153-2 8157-2 High High
density density/
Highest
density
Notes:
• Be sure that this adjustment be made after performing  P. 6-49"6.3.1 Automatic gamma
adjustment".
E.g.: When the value of the medium density is larger, the adjacent areas in the low density and
high density range will become slightly darker.
• The adjustment item can be changed by the setting value of code 05-8066; however, the
maximum density may not appear as high even when High density / Maximum density is set to
high if “1” is set for “05-8066”.
<Procedure>
The procedure is the same as that of  P. 6-52"6.3.2 Gamma balance adjustment (Black Mode)".
<Range of the density area (low density, medium density, high density, highest density)>

SETTING ADJUSTMENT
6 - 56
The color from the 1st to the 7th stage (low density), from the 8th to the 11th stage (medium density),
from the 12th stage (high density) and from the 13 stage (highest density) in “Patch chart for gamma
adjustment ([71] [FAX])” output in  P. 6-49"6.3.1 Automatic gamma adjustment" can be used as a
guide for the range of the density area influenced by the adjustment with the printer driver and the
change of the adjustment value (low density, medium density, high density and highest density (Refer
to P. 6-54ÅuFig.6-24Åv).

SETTING ADJUSTMENT
6 - 57
6.3.4 Adjustment of faint text
The faint text can be improved in the following codes.
Black mode Color mode

Remarks
PS PCL XPS PS PCL XPS
7340 7341 7342 8130 8131 8132 When the small characters or fine lines in a
halftone image are faint, they can be improved
by increasing the value to raise the density level.
<Procedure>
(2) Key in the codes to be adjusted and press the [START] button.
(6) Let the equipment restart and perform the printing job.
(7) If the desired image has not been attained, repeat step (1) to (6).
6.3.5 Upper limit value at Toner Saving Mode

The upper limit value of the density when “Toner save” is selected in the Custom tab of the printer driver
can be adjusted.
Color PS PCL XPS Remarks

Black mode 7307-0 7307-1 7307-2 The smaller the value is, the lighter the
(600dpi) density of image becomes.
Color mode 8160-0 8160-1 8160-2 Acceptable values: 0 to 255
(600dpi)
Black mode 7302 --- ---
(1200dpi)
Color mode 8161 --- ---
(1200dpi)
<Procedure>

SETTING ADJUSTMENT
6 - 58
6.3.6 Maximum toner density adjustment (OHP)
The maximum toner amount adhering can be controlled.

8145 OHP film The smaller the value is, the toner amount adhered decreases of the
(600dpi) high density area (ex. prevention of fusing offsetting, etc.).
8149 OHP film Acceptable values: 0 to 255
(1200dpi)
<Procedure>
The procedure is the same as that of  P. 6-58"6.3.4 Adjustment of faint text".
Notes:
The larger the value is, the more frequently fusing offsetting occurs.

SETTING ADJUSTMENT
6 - 59
6.3.7 Fine line enhancement switchover
The setting of the thin line enhancement is changed.
Black mode Color mode

Remarks
PS PCL XPS PS PCL
e-Bridge 7322-0 7322-1 7322-2 8102-0 8102-1 8102-2 Whether fine lines are
EFI 7323-0 7323-1 --- 8103-0 8103-1 --- enhanced or not can be
switched.
0: OFF
1: ON
(Default: 1)
<Procedure>
6.3.8 “PureBlack/PureGray” threshold adjustment (PS)

Original mode
Item to be
Photogra Presentat Color Remarks
General Line art adjusted
phic ion profile
8252-0 8252-1 8252-2 8252-3 8252-4 Text The larger the value is, the wider
8253-0 8253-1 8253-2 8253-3 8253-4 Graphics the color range to be printed only
with the black toner becomes. The
8254-0 8254-1 8254-2 8254-3 8254-4 Image smaller the value is, the narrower
this color range becomes.
<Procedure>

SETTING ADJUSTMENT
6 - 60
6.3.9 “PureBlack/PureGray” threshold adjustment (PCL)
Original mode
Item to be
Photograp Presentati Remarks
hic on
8210-0 8210-1 8210-2 8210-3 Text The larger the value is, the wider the
8211-0 8211-1 8211-2 8211-3 Graphics color range to be printed only with the
black toner becomes. The smaller the
8212-0 8212-1 8212-2 8212-3 Image value is, the narrower this color range
becomes. Acceptable values: 1 to 255
<Procedure>
6.3.10 “PureBlack/PureGray” threshold adjustment (XPS)

<Adjustment Mode (05)> 6
Original mode
Item to be
Photogra Presentat Color Remarks
phic ion profile
8249-0 8249-1 8249-2 8249-3 8249-4 Text The larger the value is, the wider
8250-0 8250-1 8250-2 8250-3 8250-4 Graphics the color range to be printed only
with the black toner becomes. The
8251-0 8251-1 8251-2 8251-3 8251-4 Image smaller the value is, the narrower
this color range becomes.
<Procedure>
6.3.11 “PureBlack/PureGray” threshold adjustment (Twin color print)


8213 Text The larger the value is, the wider the color range to be printed only with the
8214 Graphics black toner becomes. The smaller the value is, the narrower this color range
becomes.
8215 Image Acceptable values: 1 to 255
<Procedure>

SETTING ADJUSTMENT
6 - 61
6.3.12 Toner limit threshold adjustment
<600dpi>
Smooth Detail
Paper type Remarks
(PS/PCL/XPS) (PS/PCL/XPS)
8071-0 8070-0 Plain paper 1 When you set a larger value, the
8071-1 8070-1 Plain paper 2 density becomes high in some parts
of the high density area since the
8071-2 8070-2 Recycled paper maximum amount of toner adhering
8071-3 8070-3 Thick paper 1 increases.
When you set a smaller value, the
8071-4 8070-4 Thick paper 2 reproduction of the gradation tends to be
8071-5 8070-5 Thick paper 3 reduced since the maximum amount of
toner adhering decreases and the
8071-6 8070-6 Thick paper 4 maximum density becomes low.
8071-7 8070-7 Special paper 1 Be aware that if too large a value is
8071-8 8070-8 Special paper 2 set, offsetting occurs.
8071-9 8070-9 OHP film Acceptable values: 0 to 255
(Default: 128)
<1200dpi>
Smooth Detail
Paper type Remarks
(PS) (PS)
8090-0 8089-0 Plain paper 1 When you set a larger value, the
8090-1 8089-1 Plain paper 2 density becomes high in some parts
of the high density area since the
8090-2 8089-2 Recycled paper maximum amount of toner adhering
8090-3 8089-3 Thick paper 1 increases.
When you set a smaller value, the
8090-4 8089-4 Thick paper 2 reproduction of the gradation tends to be
8090-5 8089-5 Thick paper 3 reduced since the maximum amount of
toner adhering decreases and the
8090-6 8089-6 Thick paper 4 maximum density becomes low.
8090-7 8089-7 Special paper 1 Be aware that if too large a value is
8090-8 8089-8 Special paper 2 set, offsetting occurs.
8090-9 8089-9 OHP film Acceptable values: 0 to 255
(Default: 128)

SETTING ADJUSTMENT
6 - 62
6.3.13 Screen switchover
Code Remarks
8176 The level of the screen ruling when “Smooth” is selected for the “Halftone” in
8179 the “Detailed setting” in the Image quality tab of the printer driver can be
(EFI Printer Board) switched.
0: High screen ruling value (smoother image)

1: Low screen ruling value (rougher image)
When “0” is set for “05-8176” or “05-8179” (EFI printer board), the level of the screen ruling in the Black
mode can be individually switched by the following codes:
Code Item to be Remarks

adjusted
8187 The level of the screen ruling in the Black mode is switched.
6
Graphics
8188 0: High screen ruling value (fine)
Image 1: Low screen ruling value (rough)
* It is enabled only when “0” is set for “05-8176”. When “1” is set
for “05-8176”, the setting by this code is disabled and low screen
ruling value is applied.
8190 Graphics The level of the screen ruling in the Black mode is switched.
(EFI Printer board) 0: High screen ruling value (fine)
8191 Image 1: Low screen ruling value (rough)
(EFI Printer board)
* It is enabled only when “0” is set for “05-8179”. When “1” is set
for “05-8179”, the setting by this code is disabled and low screen
ruling value is applied.
Notes:
When the screen is switched, perform  P. 6-49"6.3.1 Automatic gamma adjustment".
<Procedure>

SETTING ADJUSTMENT
6 - 63
This adjustment is applied when images need to be softer or sharper.
The adjustment is available for each original mode.
The performance of this adjustment differs depending on the setting value of 05-7322, 05-7323, 05-
8102 or 05-8103 with “6.3.7Fine line enhancement switchover” as shown below.
When
When “1”
“1” is
is set for
set for When “1” is set for “05-8102”
05-7323 or
“05-
05-8103
7322”
Item to be Color/
Black Color Remarks
adjusted Black
e-Bridge e-Bridge EFI
Red
Present
- General Photo Line art Seal -
ation
Color
Image 8118-2 8110-2 8111-2 8112-2 8113-2 8109-2 8119-2 The larger the value
Small and 8118-1 8110-1 8111- 8112- 8113-1 8109-1 8119-1 is, the sharper the
thin line 1(NA) 1(NA) image becomes.
text The smaller the
value is, the softer
Others 8118-0 8110- 8111- 8112- 8113- 8109- 8119-0(NA) the image
(NA) 0(NA) 0(NA) 0(NA) 0(NA) 0(NA) becomes.
Acceptable values:
0 to 255 (Default:
128)
It is possible to
input the codes with
“NA”, though their
effect does not
appear on the
images.
When
When “0”
“0” is
is set for
set for When “0” is set for “05-8102”
05-7323 or
“05-
05-8103
7322”
Item to be Color/
Black Color Remarks
adjusted Black
e-Bridge e-Bridge EFI
Red
Present
- General Photo Line art Seal -
ation
Color
Image 8118-2 8110-2 8111-2 8112-2 8113-2 8109-2 8119-2 The larger the value
Graphics 8118-1 8110-1 8111- 8112- 8113-1 8109-1 8119-1 is, the sharper the
1(NA) 1(NA) image becomes.
The smaller the
Text 8118-0 8110- 8111- 8112- 8113- 8109- 8119-0(NA) value is, the softer
(NA) 0(NA) 0(NA) 0(NA) 0(NA) 0(NA) the image
becomes.
Acceptable values:
0 to 255 (Default:
128)
It is possible to
input the codes with
“NA”, though their
effect does not
appear on the
images.

SETTING ADJUSTMENT
6 - 64
<Procedure>

SETTING ADJUSTMENT
6 - 65
6.3.15 Adjustment of smudged text (1200 dpi)
The smudged text can be improved in the following codes.
Code Remarks
7305 The larger the value is, the lighter the small text and fine lines become and the more smudged
text is suppressed.
0: Smudged text is suppressed most
9: Faint text is suppressed most
(Default: 5(e-STUDIO5540C/6540C/6550C), 6(e-STUDIO5560C/6560C/6570C))
<Procedure>
6.3.16 Thin line width lower limit adjustment
Code Remarks
8240 Sets the lower limit value of the thin line width when “Distinguish Thin Lines” is selected in the
(600dpi) screen selecting menu of the printer driver.
8241 The larger the value is, the thicker (darker) the thin line becomes.
(1200dpi) Acceptable values: 1 to 9
(Default: 2(600dpi), 4(1200dpi))
<Procedure>
6.3.17 Color/black judgment setting for twin color printing images

The color reproduction of the image object is specified in the twin color mode.
Code Remarks
8218 0: Reproduced with black and the specified color
1: Reproduced with black only (default)
<Procedure>

SETTING ADJUSTMENT
6 - 66
6.3.18 Background adjustment
The density of background can be adjusted as follows.
Color PS PCL XPS

Remarks
mode Smooth Detail Smooth Detail Smooth Detail
Color 8010-0 8013-0 8010-1 8013-1 8010-2 8013-2 The larger the value, the
(600dpi) darker the background
Twin 8011-0 8014-0 8011-1 8014-0 8011-2 8014-2 becomes. The smaller the
color value, the lighter the
(600dpi) background becomes.
Acceptable value:
Black 8012-0 8015-0 8012-1 8015-1 8012-2 8015-2 0 to 255 (Default: 128)
(600dpi)
Color 8016 8019 --- --- --- ---
(1200dpi)
Black 8018 8021 --- --- --- ---
(1200dpi)
6
<Procedure>

SETTING ADJUSTMENT
6 - 67
6.3.19 Density adjustment of graphic lines (1200 dpi)
This adjustment is available only when “Distinguish Thin Lines” of the printer driver is selected.

Color/Black 8242-0 When "Distinguish Thin Lines" is selected in the screen selection
menu of the printer driver, the density of the line in Black in the
line density range specified by "05-8243-0" or "05-8243-1" can
be adjusted.
The larger the value is, the darker the line density becomes.
Acceptable value: 0 to 5 (Default: 3)
8242-1 When "Distinguish Thin Lines" is selected in the screen selection
menu of the printer driver, the density of the line in Yellow,
Magenta and Cyan in the line density range specified by "05-
8243-2" or "05-8243-3" can be adjusted.
The larger the value is, the darker the line density becomes.

Color/Black 8243-0 The effective range (lower limit) of the The density range
density adjustment for the line in Black can selected in the
be set. upper and lower
limit is adjusted with
Acceptable value: 0 to 255 (Default: 1) 05-8242-0.
8243-1 The effective range (upper limit) of the
density adjustment for the line in Black can
be set.
8243-2 The effective range (lower limit) of the The density range
density adjustment for the line in Yellow, selected in the
Magenta or Cyan can be set. upper and lower
limit is adjusted with
Acceptable value: 0 to 255 (Default: 1) 05-8242-1.
8243-3 The effective range (upper limit) of the
density adjustment for the line in Yellow,
Magenta or Cyan can be set.

Notes:
Be sure to set the values of the upper and lower limit properly so that they are not set in reverse.
The line density adjustment codes with black (8242-0, 8243-0 and 8243-1) are in common for
both the color and black modes.
<Procedure>

SETTING ADJUSTMENT
6 - 68
The beam level used for smoothing process (divided into 4) in the BOX printing, list printing, network
FAX and e-mail FAX can be set.
The size of the dots can be adjusted.

7300-1 Beam level 1/4 of the primary scanning direction becomes.
Therefore, the smaller dots are reproduced
7300-2 Beam level 2/4 accordingly.
7300-3 Beam level 3/4 Acceptable values: 0 to 255
7300-4 Beam level 4/4 (Default: Level 0/4: 0, Level 1/4: 63, Level 2/4: 127,
Level 3/4: 191, Level 4/4: 255)
Make a test copy and compare the image obtained with the current settings; if necessary, make 6
<Procedure>
Notes:
1. The setting value must increase as the beam level number (0 to 4) becomes higher. Do not
2. Usually, beam level 4 / 4 is most effective on black mode.
3. It is not applied to the images printed in the Black mode (600 dpi/1200 dpi) by the printer
driver.

SETTING ADJUSTMENT
6 - 69
6.4 Image Quality Adjustment (Scanning Function)
6.4.1 Gamma balance adjustment

The gamma balance at the Black Mode is adjusted by adjusting the density. The adjustment is
performed by selecting its density area from the following: low density, medium density and high
density.
Black
Original mode Gray Item to be
Remarks
Text/ Custom Scale adjusted
Photo
Photo mode
7485-0 7487-0 7480-0 7488-0 Low density The larger the value is, the density of the item
7485-1 7487-1 7480-1 7488-1 Medium density to be adjusted becomes darker.
7485-2 7487-2 7480-2 7488-2 High density (Default: 128)
<Procedure>
(2) Key in the code corresponding to the desired original mode and press the [START] button.
(3) Key in the value corresponding to the density area to be adjusted (0, 1 or 2) and press the
[START] button.
0: Low density (L), 1: Medium density (M), 2: High density (H)
(5) Press the [OK] or [INTERRUPT] button to store the value in memory.  The equipment goes
(7) Let the equipment restart and perform the scanning job.

SETTING ADJUSTMENT
6 - 70
Adjusts the center density and the variation of density adjustment buttons.
Original mode
Color Custo Item to be
Printed Remarks
Mode Text Photo m adjusted
image
mode
Color 8340 8341 8342 8380 Manual density The larger the value is, the darker the
center value image becomes.
8344 8345 8346 8381 Manual density Sets the changing amount by 1 step at the
light step value density adjustment on the control panel.
The larger the value is, the lighter the light
side becomes.
8348 8349 8350 8382 Manual density Sets the changing amount by 1 step at the 6
dark step value density adjustment on the control panel.
The larger the value is, the darker the dark
side becomes.
Black
Original mode Gray Item to be
Remarks
Text/ Custom Scale adjusted
Text Photo
Photo mode
7444 7445 7446 7475 7447 Manual density The larger the value is, the darker the
center value image
7456 7457 7458 7478 7459 Automatic becomes.
density Acceptable values: 0 to 255
(Default: 128)
<Procedure>
(3) Key in an adjustment value (acceptable values: 0 to 255).
(4) Press the [OK] or [INTERRUPT] button to store the value in memory.  The equipment goes
(5) Let the equipment restart and perform the scanning.

SETTING ADJUSTMENT
6 - 71
6.4.3 Background adjustment (Color Mode)
The adjustment level of background center value is adjusted. The control value of background
adjustment button is automatically adjusted to the same level as the adjusted center value.
For example, when the control value of background adjustment key ranges from 0 to 6, the background
center value (-2 to +2) is used to be the range from 6 to 14 accordingly.
Before adjustment +2 +1 0 -1 -2
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
After adjustment +2 +1 0 -1 -2
Fig.6-25
Code Original mode Remarks

8310 Text The smaller the value is, the background becomes lighter.
8311 Printed Image Acceptable values: 0 to 50 (Default: 50)
8312 Photo
8370 Custom mode
<Procedure>
(2) Key in the codes and press the [START] button.
(3) Key in the adjustment values. Acceptable values: 0 to 50. (To correct the value once keyed in,
press the [CLEAR] button.)
(4) Press the [OK] or [INTERRUPT] button to store the value in memory.  The equipment goes back
to the ready state.
6.4.4 Judgment threshold for ACS (common for copy & scan)
The judgment level is adjusted for the automatic identification of whether the original set on the glass is
black or color. Namely, this is to adjust the judgment level used when “Auto Color” is selected at color
modes. The same adjustment value will be applied to all cases of the copying, network scanning, RADF
scanning and manual scanning (using the original glass) simultaneously.

7630 Judgment threshold The larger the value is, the more an original tends to be judged as black even
for ACS at the Auto Color Mode. The smaller the value is, the more it tends to be
judged as color.
<Procedure>:

SETTING ADJUSTMENT
6 - 72
If you want to make scan images look softer or sharper, perform the following adjustment. The
adjustment can be made for each of the color modes and original modes independently.
Code Color mode Original mode Contents

8335 Full Color Text • The larger the value is, the sharper the image becomes;
8336 Printed Image while the smaller the value is, the softer the image becomes.
• The smaller the value is, the less moire tends to appear.
8337 Photo • The acceptable values are 0 to 255.
8375 Custom mode The center value is 128.
7430 Black Text/Photo
7431 Text
7432 Photo
7470 Custom mode
7433 Gray Scale -
Notes: 6
You have to make adjustment by balancing between moire and sharpness.
<Procedure>
6.4.6 Setting range correction

The values of the background peak in the range correction can be switched to “varied” or “fixed” in the
following codes.
If they are fixed, the range correction is performed with standard values.
Original mode
Gray Item to be
Text Photo Scale adjusted
Photo mode
Black 7416 7417 7418 7425 7419 Range correction 0: Background peak -
(Automatic density fixed
adjustment) 1: Background peak -
7421 7422 7423 7426 7424 Range correction varied
(Manual density
adjustment)
Original mode
Color mode Printed Custom Item to be adjusted Remarks
Text Photo
image mode
Color 8330 8331 8332 8334 Range correction (Automatic 0: Background peak -
density adjustment) fixed
8361 8362 8363 8365 Range correction (Manual 1: Background peak -
density adjustment) varied
<Procedure>

SETTING ADJUSTMENT
6 - 73
6.4.7 Fine adjustment of black density
The density of black side on scanned image is adjusted at color-scanning.

8315 Text The larger the value is, the black side of the image becomes darker.
8316 Printed Image Acceptable values: 0 to 4 (Default: 0)
8317 Photo
8371 Custom mode
Notes:
Be careful for the value not to be too large since the gradation is reproduced worse in darker
side.
<Procedure>

SETTING ADJUSTMENT
6 - 74
6.4.8 RGB conversion method selection
The color space conversion method of image is decided at color-scanning.

8320 Text 0: sRGB, 1: AppleRGB, 2: ROMMRGB, 3: AdobeRGB
8321 Printed Image (Default: 0)
8322 Photo
8372 Custom mode
<Procedure>
(4) Press the [OK] or [INTERRUPT] button to store the value in memory. The equipment goes
6
6.4.9 Adjustment of saturation

The brightness of the scanned image is adjusted at color-scanning.

8325 Text The larger the value is, the brighter the image becomes.
8326 Printed Image The smaller the value is, the duller the image becomes.
8327 Photo
8373 Custom mode
<Procedure>
(3) Key in the adjustment values. Acceptable values: 0 to 255.
(4) Press the [OK] or [INTERRUPT] button to store the value in the memory.  The equipment goes

SETTING ADJUSTMENT
6 - 75
6.4.10 Background processing offset adjustment
The density of background is adjusted.
Black
Original mode Gray
Item to be adjusted Remarks
Text/ Custom scale
Photo
Photo mode
8400 8402 8404 8403 Background density The larger the value is, the lower
adjustment the density of the image
/ Automatic density background (low density section)
adjustment becomes.The smaller the value is,
8405 8407 8409 8408 Background density the higher the density of the image
adjustment background (low density section)
/ Manual density becomes. Acceptable values: 0 to
adjustment 255
(Default: 128)
Color
Original mode
Printed Custom
Text Photo
Image mode
8385 8386 8387 8389 Background density The larger the value is, the lower
adjustment the density of the image
/ Automatic density background (low density section)
adjustment becomes. The smaller the value is,
8390 8391 8392 8394 Background density the higher the density of the image
adjustment background (low density section)
/ Manual density becomes.
adjustment Acceptable values: 0 to 255
(Default: 128)
<Procedure>

SETTING ADJUSTMENT
6 - 76
6.4.11 Adjustment of the capacity and image quality of SlimPDF
The compression quality or the resolution is adjusted to reduce the file capacity of a SlimPDF or
improve its quality.
Item to be
Code Remarks
adjusted
9104 Compression The smaller the value, the less the file capacity and the lower the
quality of image quality becomes. The larger the value, the greater the file
SlimPDF capacity and the higher the image quality becomes.
background Acceptable values: 0 to 10 (Default: 5)
processing
9107 Resolution of The smaller the value, the less the file capacity and the lower the
SlimPDF image quality becomes. The larger the value, the greater the file
background capacity and the higher the image quality becomes.
processing 0: 75dpi
1: 100dpi 6
2: 150dpi
3: 200dpi
<Procedure>
(2) Key in the codes to be adjusted and press the [START] button.
(3) Key in the adjustment value. (To correct a value once keyed in, press the [CLEAR] button.)
(4) Press the [OK] or [INTERRUPT] button to store the value in memory. -> The equipment goes
(5) Let the equipment restart. Acquire the SlimPDF file and check it.
6.4.12 Surrounding void amount adjustment

The void amount around the network scanned image is adjusted.
In network scanning, since the void amount is very small in stored images, a shadow may appear
around the scanned image due to the subtle difference in the original sizes. This shadow can be
eliminated by adjusting the setting value.
The setting value is applied to all resolutions and color modes.

7489 Surrounding void When the value increases, the blank area around the scanned
amount adjustment image becomes wider, and the data on the image decrease.
The setting value “1” is equal to 1 dot with 600 dpi. (The value
“24” is equal to approx. 1 mm.)
<Procedure>

SETTING ADJUSTMENT
6 - 77
6.4.13 ADF noise reduction (Scanning Function)
The noise reduction level for streaks can be adjusted with the following codes when a scan job is
performed using the ADF while its scan noise reduction function is set to enable (*).
* When [LOW], [MIDDLE] or [HIGH] is selected in the [ADMIN] tab of the [USER FUNCTIONS] menu,
or when "0", "1" or "2" is selected in 08-8300.
Color
Original mode
Printed Custom
Text Photo
Image mode
8414 8415 8416 8412 ADF noise reduction When the value decreases, the
effect of reducing streaks
becomes larger. When the value
increases, the effect of reducing
streaks becomes smaller.
When "0" is set, this function is
disabled.
(Default: 100)
Black
Original mode Gray
Text/ Custom scale
Text Photo
Photo mode
7401 7402 7403 7400 7404 ADF noise reduction When the value decreases, the
effect of reducing streaks
becomes larger. When the value
increases, the effect of reducing
streaks becomes smaller.
When "0" is set, this function is
disabled.
(Default: 100)
Notes:
• Remember the image specifications and life span of the replacing parts may not meet the
• If too small a value is set, the text may not be printed clearly.
<Procedure>

SETTING ADJUSTMENT
6 - 78
6.5 Image Quality Adjustment (FAX Function)

The center density and the density variation controlled by density adjustment keys can be adjusted as
follows.
Original mode
Color Item to be
Text/ Remarks
mode Text * Photo adjusted
Photo
Black 7533 7534 7535 Manual density The larger the value is, the darker the image
center value becomes.
7542 - 7543 Automatic density Acceptable values: 0 to 255
mode (Default: 128)
* Since the gradation in this mode is reproduced in a binary image (black and white), this adjustment
should be a simple binary threshold adjustment. 6
<Procedure>
ready state.
<Confirmation>
If possible, perform a Fax transmission and check the adjusted density with the image on the recipient's
side.

SETTING ADJUSTMENT
6 - 79
A beam level for smoothing process (divided into 4) in the fax function can be set. In this setting the size
of dots is adjusted.
becomes. Therefore, the smaller dot is reproduced
7594-1 Beam level 1/4 accordingly. Acceptable values: 0 to 255
7594-2 Beam level 2/4 (Default: Level 0/4: 0, Level 1/4: 63, Level 2/4: 127, Level 3/
4: 191, Level 4/4: 255)
(Default: Level 0/4: 0, Level 1/4: 31, Level 2/4: 63, Level 3/
4: 127, Level 4/4: 230)
<Procedure>
ready state.
(6) Take the POWER OFF.
<Confirmation>
Check the beam level conversion setting with the actual fax data received, if possible.
Notes:
1. The setting value must increase as the beam level number (0 to 4) becomes higher. Do not
2. Usually, beam level 4 / 4 is most effective on black mode.

SETTING ADJUSTMENT
6 - 80
6.6 Scanner
6.6.1 Adjustment carriages-1 and -2 positions
(1) Take off the RADF.

 P. 4-256"4.11.1 RADF" Pulley bracket
(2) Take off the original glass. Carriage-2
 P. 4-2"4.1.3 Top right cover" [Rear] Exit side frame [Front]
(5) Move the carriage-2 toward the exit side.
Notes:
(6) Loosen the screws fixing the front side pulley B A 6
Enlarged view of carriage
bracket, make the sections A and B of the
carriage-2 touch with the inside of the exit Fig.6-26
side frame and screw them up.
Notes:
Make sure that the sections A and B of the
carriage-2 touch with the exit side frame.
(7) Put carriage-1 on the rail. Then make

sections C and D of carriage-1 touch the
inside of the exit side frame and tighten the
front and rear sides of the bracket with the Bracket Bracket
screws. Carriage-1
Exit frame
D C
[Rear] [Front]
Enlarged view of carriage
Fig.6-27

SETTING ADJUSTMENT
6 - 81
6.6.2 Belt tension adjustment of the Scan motor
(1) Hook the belt tension jig to the motor bracket

and the flame.
(2) Loosen screw-A and -C. (There is no need to Timing belt Belt tension jig
loosen screw-B, since it is a shoulder screw.)
A B
(3) The scan motor is pulled by the belt tension
jig. Fix screw-A and then -C at the stopped
position.
(4) Remove the belt tension jig.
Pully C
Scan motor
Fig.6-28
Belt tension jig
Fig.6-29

SETTING ADJUSTMENT
6 - 82
Adjust the position of the sensor in the code 05-9092 within the adjustment values from 460+/-100.
6.7.1 Adjustment of the media sensor position

<Procedure>
• Remove 1 screw and take off the SFB lower cover.
SFB lower cover

Fig.6-30
• Turn the power of this equipment ON while pressing [0] and [5] simultaneously. Then perform the
code 9092.
Turn a screw to make the displayed adjustment value fall within the range from 460+/-100.
The value increases to approx. 160 by turning the screw 360 degrees clockwise.
Screw
Fig.6-31

SETTING ADJUSTMENT
6 - 83
6.7.2 Separation roller pressure force adjustment
In some cases the life of the separation roller may be shortened or paper jams and multiple feeding
(EB50) may occur regardless of the operation frequency of the equipment. This comes from the weight
or edge status of paper used and the amount of paper dust.
Generally paper jams and multiple feeding often occur as the life end of the roller approaches.
However, if they often occur even though its life has not yet reached its replacement timing, or if the life
end comes much earlier than the scheduled replacement timing, the jams and multiple feeding can be
suppressed by adjusting the pressure force of the separation roller.
In this method, however, when the roller life becomes longer, jams and multiple feeding may occur
frequently, and when the jams and multiple feeding are suppressed, the roller life may become shorter.
Therefore, perform this adjustment while checking the status carefully, and if necessary, give a
sufficient explanation to users.
[ 1 ] Adjustment procedure of the drawer feeding unit

(2) Remove 1 screw, and then screw it

temporarily to an oblong hole located next to
it.
Notes:
Make a mark for the installation position of
the bracket in advance.
Fig.6-32
(3) Move the bracket.
Move to the direction A: The roller life will
become longer (but multiple feeding may
occur frequently).
Move to the direction B: Multiple feeding will
be suppressed (but the roller life may
become shorter).
Notes:
B A
The recommended moving distance of the
bracket is within 2 or 3 scale marks.
Fig.6-33

SETTING ADJUSTMENT
6 - 84
(4) Tighten the screw that was temporarily
screwed.
Notes:
In this step check the film attached before
the separation roller because the roller life
may become shorter if this film is scraped
and worn.
Reference value of distance C (from the
edge of the plate to that of the film): 7.0±0.2
mm C
* If the distance C is 6.5 mm or shorter, the
film must be replaced.
Fig.6-34
[ 2 ] Adjustment procedure of the bypass feed unit

6
 P. 4-45"4.5.1 Bypass feed tray"
(2) Remove 1 screw and take off the bracket [1].
[1]
Fig.6-35
unit [1].
[1]
Fig.6-36

SETTING ADJUSTMENT
6 - 85
and take off the SFB lower guide [1].
[1]
Fig.6-37
(5) Remove 1 screw from the round hole of the
front side bracket [1], and screw it
temporarily to an oblong hole.
[1]
Fig.6-38
(6) Move the front side bracket [1].
Move to the direction A: The roller life will
occur frequently).
Move to the direction B: Multiple feeding will A B
become shorter).
Notes: [1]
screwed.
Fig.6-39

SETTING ADJUSTMENT
6 - 86
* If the roller life is not improved or the multiple
feeding is not suppressed with the adjustment in
step (6), perform the following procedure in steps
(8) through (10). [1]
(8) Remove 1 screw from the round hole of the
rear side bracket [1], and screw it temporarily
to an oblong hole.
Fig.6-40
(9) Move the rear side bracket [1].
Move to the direction A: The roller life will 6
occur frequently).
Move to the direction B: Multiple feeding will B A
become shorter).
Notes: [1]
screwed.
Fig.6-41

SETTING ADJUSTMENT
6 - 87
6.7.3 Sheet sideways deviation caused by paper transporting
adjustment
If paper folding at the leading edge or a paper jam occurs due to sideways deviation of the paper
transport, perform adjustment of the paper transport position.
Also, when paper of a 330 mm width is transported from the bypass tray, stripe images may appear on
one side. In that case, adjust the paper transport position in the direction where the stripe images
disappear.
Notes:
• When the paper transport position has been adjusted, perform adjustment of the laser writing
start position.
• Perform adjustment of the laser writing start position in order to adjust sideways deviation of
the image and paper. (Do not perform adjustment of the paper transport position for this
purpose.)
<Procedure>
[A] Removal of the drawer paper tray
(1) Take off the drawer.

(2) Adjust the side guides to the size of LG/LT-R. Rear side guide
Front side guide
Fig.6-42
(3) Lift up the drawer paper tray.
(4) Take off the drawer tray upward by releasing
Drawer paper tray Stopper
it from a stopper on the front side.
Fig.6-43

SETTING ADJUSTMENT
6 - 88
[B] Adjustment of the gear holder
(1) Rotate 2 screws fixing the gear holder about

half a turn to loosen it. Gear holder
(2) Move the rear side guide to the front and rear
sides while slightly lifting up the gear holder
so that it can be moved.
(3) Move the gear holder matching with the Screw
scales, and tighten the screw. (Be sure that Rear Front
the teeth of the gear are securely engaged
when you are moving the gear holder.)
* The paper transport position is moved the
same amount and direction as the gear
holder.
* The acceptable moving amount is from -3
mm to +3 mm, in increments of 1 mm. Fig.6-44
[C] Adjustment of the rear side guide

6
(1) Adjust the end guide to the size of A4-R.

(2) Rotate the screw fixing the side guide
adjustment piece about half a turn to loosen
it.
(3) Move the side guide adjustment piece the Side guide adjustment piece
same amount as the paper transport position (back side)
and in the opposite direction to the one of the Screw
paper transport position, and then fix it with a
screw.
* For example, if you move the paper
transport position to the rear side by 1 Rear Front
mm, you must move the side guide
adjustment piece to the front side by 1
mm and fix it. Fig.6-45
* If you move the paper transport position
to the front side by 1 mm, you must move
the side guide adjustment piece to the
rear side by 1 mm and fix it.
Notes:
1. Be sure that the moving amount of the Side guide adjustment piece
gear holder and the side guide
adjustment piece is the same. If it is
different, it could cause a drawer
automatic size detection defect.
2. Do not tighten the screw too much. The
side guide adjustment piece could
disengage the groove, making correct
adjustment impossible.
Fig.6-46
* Table of the adjustment combination of the gear holder and the side guide adjustment piece

SETTING ADJUSTMENT
6 - 89
Default
Moved Transport position moved to the Transport position moved to the

by rear side front side
1 mm
2 mm
3 mm
Fig.6-47
<In the case of bypass feeding>
(1) Move the side guides halfway to the center.

(2) Loosen 1 screw.
(3) Move the rear side guide to the front or rear
side.
* The position of the screw is adjustable
within the diameter of the long screw
hole; from - 3 mm to + 3 mm.
(4) Fix the 1 screw.
Notes:
The paper transport position is moved the
same amount and direction as the side
guide.
Fig.6-48

SETTING ADJUSTMENT
6 - 90
6.7.4 Adjusting the clearance of the paper and side guides
If the clearance between the paper and the side guides is too wide, it can be adjusted to between 0 and
1 mm (the clearance between the paper and the guides is 1 to 2 mm (including both front and rear
sides))
<Procedure>
(1) Take off the drawer.
(2) Lift up the paper tray and let it run up onto

the stopper in the front of the drawer. Then
Drawer paper tray Stopper
lift it up further to remove it.
Fig.6-49
(3) Set the side guide to the 12 inch mark.
Fig.6-50
(4) Loosen 2 screws.
(5) Move the side guide adjustment piece to the
rear and tighten the screws (by 0.5 mm).
Screw
0.5 mm
Fig.6-51

SETTING ADJUSTMENT
6 - 91
6.8.1 High-Voltage Transformer Setting

The high-voltage transformers supply high-voltage to the parts related to charging, development,
transfer and Discharging blade.
The high-voltage transformer has the following high-voltage outputs.
Out1 1 Main charger needle electrode cleaner bias (Y)

2 Main charger needle electrode cleaner bias (M)
3 Main charger needle electrode cleaner bias (C)
4 Main charger needle electrode cleaner bias (K)
Out2 1 Main charger grid bias (Y)
2 Main charger grid bias (M)
3 Main charger grid bias (C)
4 Main charger grid bias (K)
Out3 1 Developer bias (Y)
2 Developer bias (M)
3 Developer bias (C)
4 Developer bias (K)
Out4 1 1st transfer roller bias (Y)
2 1st transfer roller bias (M)
3 1st transfer roller bias (C)
4 1st transfer roller bias (K)
Out5 - 2nd transfer roller bias
Notes:
Never move the variable resistance on the board since the output adjustment has been
performed at the shipment for the high-voltage transformer supplied as a service part. Also do
not perform the setting change when the high-voltage power supply is replaced.
6.8.2 Adjustment of the Auto-Toner Sensor

When the developer material is replaced, adjust the auto-toner sensor in the following procedure.
 P. 6-2"6.1.2 Adjustment of the Auto-Toner Sensor"

SETTING ADJUSTMENT
6 - 92
6.8.3 Adjustment of the doctor-sleeve gap
For the adjustment of the doctor-sleeve gap, perform the same procedure for the Y, M, C and K
developer units.
Adjustment tool to use: Doctor-sleeve gap jig
<Adjustment procedure>
(1) Take off the developer unit from the

equipment. Doctor-sleeve gap jig
(3) Loosen 2 doctor blade fixing screws. Insert
the gauge “0.65” of the doctor sleeve jig
Doctor blade
between the developer sleeve and doctor
blade (3 points) to adjust the gap, and tighten
the screws.
Adjustment standard: 0.65 +/- 0.05mm 6
Fig.6-52
Notes:
Doctor-sleeve gap jig
1. Flip up the protection sheet for the doctor
blade from the sleeve before inserting the
gauge. Also, be sure not to damage the
protection sheet.
Protection sheet
Fig.6-53
2. When confirming and adjusting the gap

between the developer sleeve and the
doctor blade, insert the gauges into the
gap after rotating the developer sleeve so
that its marking faces the doctor blade.
Marking
Doctor blade
Fig.6-54

SETTING ADJUSTMENT
6 - 93
(4) Insert the gauge “0.60” of the doctor-sleeve
jig into the gap between the developer Doctor-sleeve gap jig
sleeve and the doctor blade and make sure
that the gauge can move smoothly in the
front/rear direction. In addition, confirm that
the gauge “0.70” cannot be inserted into the
gap.
0.60 mm 0.70 mm
Doctor blade
Fig.6-55

SETTING ADJUSTMENT
6 - 94
6.9 Transfer Unit
6.9.1 Adjustment of the degree of the transfer belt unit parallelization

By default, the position of the transfer belt unit has been adjusted using the lever assembly bracket in
order to regulate the parallelization between the unit and the registration roller.
Therefore, when the transfer belt unit or the lever assembly has been replaced, make sure it is aligned
with the position before the replacement.
<Checking method>
Check the position of the lever assembly bracket of the transfer belt unit currently installed
The bracket can be assembled in the following three positions
1. Normal position
2. Pushed to the upper end (Rotate the bracket a half turn.
3. Pushed to the lower end (Rotate the bracket a half turn.)
Normal Bracket Half turn
6
Upper Lower
Fig.6-56
Adjustment is not needed when the bracket position of the new unit or assembly is the same as that
of the unit before the replacement.
When the bracket position of the new unit or assembly is the same as that of the new one, align the
bracket to the installation position before the replacement.
<Changing procedure of the bracket position>

When the cut-out portion of the bracket before the replacement is facing downward
Remove 2 screws from the transfer belt unit to be replaced and rotate the bracket a half turn
Align the bracket in the position the same as that before the replacement (pushed to the upper/lower
end) and fix it with 2 screws.

SETTING ADJUSTMENT
6 - 95
6.10.1 Performing Image Quality Control

(1) When unpacking
Prior to image dimensional adjustment, perform the “Automatic initialization of image quality
control (05-2742)” procedure.
 P. 6-4"6.1.3 Performing Image Quality Control"
6.11 Fuser Unit

When PM parts were replaced at a PM timing or in any other case these parts were removed or
replaced, the gap adjustment described in this section is required.
6.11.1 Gap adjustment for fuser belt thermostats

When any of the parts shown below was replaced or removed, check the gap between the fuser belt
thermostat and the fuser belt, and then adjust it if required.
• Fuser roller
• Fuser belt
• Heat pipe roller
• Fuser belt thermostat
Notes:
• Wait until the fuser unit has completely cooled down, and then start the adjustment.
• Place the fuser unit on a flat surface, confirming that its 4 legs are securely grounded.
• Measure the gap while pressure is being applied to the pressure roller with the spring force.
At this time be sure that the pressure screw is securely tightened so that it will no longer be
turned.
• Be sure not to damage the fuser belt with the gap confirmation jig.
• Adjust the gap while the pressure roller is released from the fuser belt.
• If the fuser unit is not installed to the equipment after the replacement or adjustment but must
be stored as a unit for a long time, be sure to leave the pressure roller released from the fuser
belt.
Contacted Released
Fig.6-57

SETTING ADJUSTMENT
6 - 96
Gap to be confirmed
Thermostat gap confirmation jig
Heat pipe roller
1.6~2.2mm
6
Fuser belt thermostat
Fuser belt Fuser roller

Fig.6-58
Gap confirmation jig

• Thermostat gap confirmation jig (JIG-FU-THRMST-BP)
2.2mm
1.6mm
Fig.6-59

SETTING ADJUSTMENT
6 - 97
Notes:
• When the fuser belt was replaced with a new one, turn the gear by hand for 2 or 3 rotations
until the new belt works smoothly.
Fig.6-60
• When the fuser belt was not replaced, do not turn the belt before you start the gap
adjustment. When the fuser belt is heated and then cooled down, it has a slack where the
heat pipe roller rolls up the belt. When this slack is moved away from the heat pipe roller, it
makes the gap adjustment incorrect.
The slack of the fuser belt The slack of the fuser belt
is not on the heat pipe roller. is on the heat pipe roller.
Fig.6-61
• If you turned the belt before the gap adjustment by mistake, follow the procedure below to
move the slack back to the position where the heat pipe roller rolls up the belt.
Loosen the pressure screw to remove the spring so that the pressure roller will not be
pressed. Then rotate the gear to turn the belt so that a heavy load is applied on the rotation of
the gear when the slack on the fuser belt passes over the heat pipe roller. At this time release
your hand so that the slack comes at the position where the heat pipe roller rolls up the belt. It
is easier when you check from the side if the slack has come at an appropriate position.
Load on the gear becomes heavier. The slack of the fuser belt is
aligned with the heat pipe roller.
Fig.6-62

SETTING ADJUSTMENT
6 - 98
(1) Take off the transport guide-2 from the fuser unit.
(2) Insert the thermostat gap confirmation jig [1] at 1 point; the gap between the fuser belt thermostat
and the fuser belt. Insert it parallel to the thermostat surface.
(3) Confirm that the 1.6 mm section of the jig is inserted without touching, but its 2.2 mm section
makes contact. If this condition is met, end the procedure because no adjustment is needed. If it
is not, go to step (4).
(4) Change the position of the screw of the bracket in the thermostat from (A) to (B), and leave the
screw loosened.
(5) Adjust the position of the bracket by moving it up or down while you are screwing until you can
insert the 1.6 mm section of the jig without touching, but its 2.2 mm section contacts the
thermostat surface.
(6) End the procedure when the statuses of point meet the condition above.
6
[1]
(B) (A)
Fig.6-63

SETTING ADJUSTMENT
6 - 99
6.11.2 Gap adjustment for pressure roller thermistors
When any of the parts shown below was replaced or removed, check the gap between the pressure
roller thermistor and the pressure roller, and then adjust it if required.
• Pressure roller
• Pressure roller thermistor (center/side)
Notes:
• Wait until the fuser unit is completely cooled down, and then start the adjustment.
turned.
• Be sure not to damage the pressure roller and the pressure roller thermistors with the gap
confirmation jig.
belt.
Contacted Released
Fig.6-64
Gap to be confirmed
Thermistor gap confirmation jig

0.5 ~ 0.9 mm
Pressure roller
Fig.6-65

SETTING ADJUSTMENT
6 - 100
• Thermistor gap confirmation jig (ASYB-JIG-THRMIS-BP)
Fig.6-66

SETTING ADJUSTMENT
6 - 101
(1) Take off the pressure roller cover from the fuser unit.
(2) Take off the entrance guide.
(3) Loosen the adjustment screw [1] on the bracket of each thermistor. Then insert the 0.70 mm-
thermistor gap confirmation jig [2] at 2 points; the gap between the pressure roller center
thermistor and the pressure roller, and the gap between the pressure roller side thermistor and
the pressure roller. Insert it parallel to the thermistor surface. Then adjust the position of the
bracket [3] by moving it up or down and then fix the adjustment screw.
(4) Confirm that the 0.50 mm-thermistor gap confirmation jig is inserted without touching, but the
0.90 mm-jig contacts the thermistor surface. If this condition is met, end the procedure because
no adjustment is needed. If it is not, repeat the procedure from step (3).
Notes:
Adjust the scale mark [4] of the jig to the position shown below. If not, it makes the gap
adjustment incorrect.
[4] [4]
[2]
[1]
[3]
Fig.6-67

SETTING ADJUSTMENT
6 - 102
6.11.3 Gap adjustment for pressure roller thermostats
When any of the parts shown below was replaced or removed, check the gap between the pressure
roller thermostat and the pressure roller, and then adjust it if required.
• Pressure roller
• Pressure roller thermostat (center/side)
Notes:
turned.
• Be sure not to damage the pressure roller with the gap confirmation jig.
be stored as a unit for a long time, be sure to leave the pressure roller released from the fuser 6
belt.
Contacted Released
Fig.6-68
Gap to be confirmed
Pressure roller thermostat

1.6 ~ 2.2 mm
Thermostat gap confirmation jig
Pressure roller
Fig.6-69

SETTING ADJUSTMENT
6 - 103
• Thermostat gap confirmation jig (JIG-FU-THRMST-BP)
2.2mm
1.6mm
<Front side>
<Back side> scale mark

Fig.6-70
(1) Take off the pressure roller cover from the fuser unit.
(2) Take off the entrance guide.
(3) Insert the thermostat gap confirmation jig [1] at 2 points; the gap between the pressure roller
center thermostat and the pressure roller, and the gap between the pressure roller side
thermostat and the pressure roller. Insert it parallel to the thermostat surface.
(4) Confirm that the 1.6 mm section of the thermostat gap confirmation jig is inserted without
touching, but its 2.2 mm section contacts the thermostat surface. If this condition is met, end the
procedure because no adjustment is needed. If it is not, go to step (5).
Notes:
Align the scale mark [2] of the jig with the edge [3] of the thermostat bracket as shown below.
If they are not aligned, the gap adjustment is incorrect.
(5) Move the screw [4] of the thermostat bracket from the position (A) to the position (B) so that the
screw [4] will be loosened.
(6) Adjust the position of the bracket [5] by moving it up or down while you are screwing until you can
insert the 1.6 mm section of the jig without touching, but its 2.2 mm section contacts the
thermostat surface.
Notes:
Adjust the scale mark [2] of the jig to the position shown below. If not, it makes the gap
adjustment incorrect.

SETTING ADJUSTMENT
6 - 104
(7) End the procedure when both points meet the condition follows.
[2]
[3]
[2]
6
[1]
(A) (B)
[4] [5]
Fig.6-71

SETTING ADJUSTMENT
6 - 105
6.11.4 Gap adjustment for separation plate
When the separation plate was replaced or removed or when the adjustment screw was moved, check
the gap between the separation plate and the fuser belt, and then adjust it if required.
Notes:
turned.
• Be sure not to damage the fuser belt with the gap confirmation jig.
belt.
Contacted Released
Fig.6-72

SETTING ADJUSTMENT
6 - 106
Gap to be confirmed
[4]
[1]
[5]
Side: 0.5 - 0.8 mm

Center: 0.7 - 1.0 mm
[2] [3]
Fig.6-73
[1] Heat pipe roller

[2] Fuser belt
[3] Fuser roller
[4] Separation plate gap confirmation jig
[5] Separation plate

• Separation plate gap confirmation jig (JIG-FU-SEP-BP)
0.7mm
1.0mm
0.8mm
0.5mm
Fig.6-74

SETTING ADJUSTMENT
6 - 107
Notes:
• When the fuser belt was replaced with a new one, turn the gear by hand for 2 or 3 rotations
until the new belt works smoothly.
Fig.6-75
• When the fuser belt was not replaced, do not turn the belt before you start the gap
adjustment. When the fuser belt is heated and then cooled down, it has a slack where the
heat pipe roller rolls up the belt. When this slack is moved away from the heat pipe roller, it
makes the gap adjustment incorrect.
The slack of the fuser belt The slack of the fuser belt
is not on the heat pipe roller. is on the heat pipe roller.
Fig.6-76
• If you turned the belt before the gap adjustment by mistake, follow the procedure below to
move the slack back to the position where the heat pipe roller rolls up the belt.
Loosen the pressure screw to remove the spring so that the pressure roller will not be
pressed. Then rotate the gear to turn the belt so that a heavy load is applied on the rotation of
the gear when the slack on the fuser belt passes over the heat pipe roller. At this time release
your hand so that the slack comes at the position where the heat pipe roller rolls up the belt. It
is easier when you check from the side if the slack has come at an appropriate position.
Load on the gear becomes heavier. The slack of the fuser belt is
aligned with the heat pipe roller.
Fig.6-77

SETTING ADJUSTMENT
6 - 108
(1) Remove 2 screws to take off the transport guide-1 from the fuser unit.
[1]
Fig.6-78
6
(2) Remove 1 screw, and take off the bracket[1].
(3) Remove 1 screw each, and take off front and rear links[2].
[2] [1]
[2]
Fig.6-79
(4) Remove 3 screws and take off the transport guide-2 cover[1].
[1]
Fig.6-80

SETTING ADJUSTMENT
6 - 109
(5) Remove 1 screw each, and take off front and rear screw cover[1].
[1]
[1]
Fig.6-81
(6) Insert the “F/R” side of the separation plate gap confirmation jig into the window closest to you of
the separation plate [1].
(7) Adjust the gap with the adjustment screw until the 0.5 mm section of the jig is inserted without
touching, but its 0.8 mm section contacts the separation plate.
(8) Insert the “F/R” side of the jig [2] into the window of the separation plate [1], which is farthest
away from you, and then adjust the gap.
(9) Insert the “C” side of the jig [2] into the window at the center of the separation plate [1].
(10) Adjust the gap with the adjustment screw until the 0.7 mm section of the jig [2] is inserted without
touching, but its 1.0 mm section contacts the separation plate surface.
(11) Install the screw covers removed in step (5).
Notes:
If the screw covers do not fit the screws, slightly turn them either clockwise or counterclockwise.
[1]
Fig.6-82

SETTING ADJUSTMENT
6 - 110
(12) Repeat step (6) to (11). If you can confirm that all gaps are the correct values, end the procedure.
Notes:
If the separation plate gap is not adjusted correctly, the problems below may occur.
• If the gap is too large, paper jams may occur frequently when photo images are copied on thin
paper.
• If the gap is too small, stains may appear on the copied image because the separation plate
may scratch the fuser belt.
2 6
1
[1]
[2]
Fig.6-83

SETTING ADJUSTMENT
6 - 111
6.12.1 RADF position adjustment

Perform this adjustment when the RADF is removed.
(1) Place the RADF aligning its installation

shoulder screw with the hole of the hinge
bracket, and then slide it to the front side.
Fig.6-84
(2) Tighten the 2 fixing screws of the hinge
bracket (front side) temporarily.
Fig.6-85
(3) Remove the platen sheet.
Notes:
Be sure not to fold or stain the removed
platen sheet.
Fig.6-86

SETTING ADJUSTMENT
6 - 112
(4) Remove 2 gaskets.
Fig.6-87
Fig.6-88
(6) Install 2 positioning pins.
Fig.6-89
(7) Close the RADF gently and check if the
positioning pins fit the holes on the RADF.
Fig.6-90

SETTING ADJUSTMENT
6 - 113
(8) When the RADF is closed, check if the hole
of the adjustment plate on the right-hand
hinge is aligned with the hole on the
equipment. If it is not, turn the adjustment
screw to match the hole.
Fig.6-91
(9) Install 1 fixing screw (rear side) on the right-
hand hinge bracket.
Fig.6-92
(10) Insert a washer, and install 1 fixing screw
(rear side) on the left-hand hinge bracket.
Fig.6-93

SETTING ADJUSTMENT
6 - 114
(11) Tighten the 2 fixing screws (front side) on the
hinge bracket.
Fig.6-94
(12) Open the RADF and remove 2 positioning
pins.
6
Fig.6-95
(13) Install 2 screws.
Fig.6-96
(14) Place the platen sheet on the original glass
and align it to the top left corner.
Close the RADF gently and open it to check
if the platen sheet is attached properly.
Fig.6-97

SETTING ADJUSTMENT
6 - 115
(15) Install the gaskets.
Fig.6-98

SETTING ADJUSTMENT
6 - 116
6.12.2 RADF height adjustment
Notes:
Check if the image adjustment for the equipment is performed properly before this adjustment of
the RADF.
[A] Adjustment
(1) Remove the top left cover.

(2) Close the RADF.
(3) Light the exposure lamp.
• Turn the power ON while pressing [0] and
[3] simultaneously.
• Key in [267] and then press the [START]
button. The exposure lamp is turned ON
0~0.2mm
for a given length of time.
0mm
(4) Visually check the gap between platen guide 6
A A
holder “A” and upper surface of the original
glass “B” from the left hand side of the B B
equipment. If the value is not within the
tolerance, perform the adjustment according Fig.6-99
to the following procedure.
[Tolerance of the gap]

Rear side: 0 - 0.2 mm
Front side: 0 mm
(5) Close the RADF. Adjust it by turning the
adjustment screws on the hinges.
• Adjust the gap on the rear side by means
of the screw on the hinge on the feed side
(right side) of the RADF.
Turn it clockwise ................ Heightened
Turn it counterclockwise .... Lowered
Fig.6-100
• Adjust the gap on the front side by means

of the screw on the hinge on the exit side
(left side) of the RADF.
Turn it clockwise ................ Lowered
Turn it counterclockwise .... Heightened
Fig.6-101

SETTING ADJUSTMENT
6 - 117
Notes:
Pointer
Open the original jam access cover and
check the height adjustment pointer on the
front and rear side. When taking off /
reinstalling the RADF, be sure to check the
position of the height adjustment pointer
before taking off the RADF. Check the
position of the pointer again after the RADF
is reinstalled. Perform the RADF height
adjustment only when the position is not
aligned with that before the reinstallation.
Pointer
Fig.6-102

SETTING ADJUSTMENT
6 - 118
6.12.3 RADF image skew adjustment
Notes:
First check if the image adjustment has been performed properly and then start this adjustment
for the RADF. Also, the RADF position and height shall be adjusted correctly.
[A] Simplex copying:
(1) Check the image using the chart (original)

with vertical and horizontal lines in the
following procedure.
Place the chart provided as an original with
its face up on the original tray of the RADF,
select [1 Sided -> 1 Sided] and make copies.
Chart
Fig.6-103
(2) Superimpose the chart on the copy and
check the inclination of the copy image.
Fig.6-104
(3) If the adjustment is necessary, open the
original jam access cover and change the
position of the lower screw fixing the plate.
Loosen the screw, and then if the image
skew is “C” as shown in the figure above,
shift the aligning plate in the direction of “+”,
and if “D”, shift it to “-”.
Fig.6-105

SETTING ADJUSTMENT
6 - 119
[B] Duplex copying:

its face down on the original tray of the
RADF, select [2 Sided -> 2 Sided] and make
copies.
Chart
Fig.6-106
check the inclination of the copy image.
Fig.6-107
(3) If the adjustment is necessary, open the
original jam access cover and change the
position of the lower screw fixing the plate.
Loosen the screw, lift the guide and then if
the image skew is “C” as shown in the figure
above, shift the aligning plate in the direction
of “+”, and if “D”, shift it to “-”.
Fig.6-108

SETTING ADJUSTMENT
6 - 120
6.12.4 RADF leading edge position adjustment
Notes:
[A] Simplex copying:

select [1 Sided -> 1 Sided] and make copies.
Chart
Fig.6-109
check the leading edge E of the chart and F E F
of the copy.
(3) If the adjustment is necessary, shut down the
equipment and turn the power ON while
pressing [0] and [5] simultaneously, key in
[3044] and then press the [START] button.
(4) Enter the value.
If the leading edge (F) margin of the copy
image is larger than the (E) margin of the
chart, enter a value smaller than the current
one. If the leading edge (F) margin of the
copy image is smaller than the (E) margin of Chart (Original) Copy
the chart, enter a value larger than the Fig.6-110
current one.
Notes:
Changing one value shifts the copy image by
0.2 mm.
(5) Press the [OK] button.

SETTING ADJUSTMENT
6 - 121
[B] Duplex copying:

its face down on the original tray of the
RADF, select [2 Sided -> 2 Sided] and make
copies.
Chart
Fig.6-111
check the leading edge E of the chart and F E F
of the copy.
pressing [0] and [5] simultaneously, key in
[3045] and then press the [START] button.
(4) Enter the value.
If the leading edge (F) margin of the copy

image is larger than the (E) margin of the
chart, enter a value smaller than the current
one. If the leading edge (F) margin of the Chart (Original) Copy
copy image is smaller than the (E) margin of Fig.6-112
the chart, enter a value larger than the
current one.
Notes:
0.2 mm.

SETTING ADJUSTMENT
6 - 122
6.12.5 RADF horizontal position adjustment
Notes:

with a center line in the following procedure.
and then make copies.
6
Chart
Fig.6-113
(2) Fold the copy in half and check if the center
line is misaligned.
pressing [0] and [5] simultaneously.
(4) Key in [3043] and then press the [START]
button. H
(5) If the center line of the copy image is shifted G
to the front side of the equipment (G), enter a
value larger than the current one.
Notes:
0.08 mm.
(6) If the center line of the copy image is shifted Fig.6-114
to the rear side of the equipment (H), enter a
value smaller than the current one.

SETTING ADJUSTMENT
6 - 123
6.12.6 RADF copy ratio adjustment
Notes:

its face up on the original tray of the RADF.
Chart
Fig.6-115
(2) Press the [START] button.
check the image dimension “I“.
pressing [0] and [5] simultaneously.
(5) Key in [3042] and then press the [START]
button.
(6) If the copy image dimension “I” is larger than
the chart dimension, enter a value smaller
than the current one. If the copy image
dimension “I” is smaller than the chart
dimension, enter a value larger than the I
current one. Fig.6-116
Notes:
When the value is increased (decreased) by
1, the copy image (ratio in the secondary
scanning direction) is affected
correspondingly by 1%.

SETTING ADJUSTMENT
6 - 124
6.12.7 RADF opening/closing switch adjustment
Adjust the bracket position so that the sensor is turned ON when the height “J” becomes 145 mm or
less (within the empty weight falling limit).
J
Fig.6-117
6

(2) Loosen the fixing screw of the bracket. Slide Scale
Screw
the bracket vertically using the scale as a
guide to adjust the position where the switch
is turned ON.
(3) Tighten the fixing screw of the bracket. Install
the RADF rear cover.
Bracket
Fig.6-118

SETTING ADJUSTMENT
6 - 125
6.12.8 Original reading start sensor adjustment
When the RADF board or the original reading start sensor (sensor section or prism) is replaced,
be sure to perform this adjustment. If not, paper jams (E721, E725, E774) or operational
problems may occur.
[A] Automatic adjustment

(1) Turn the power ON while pressing [0] and [5] simultaneously.
(2) Key in [3210] and then press the [START] button.
Notes:
• Be sure to close all of the RADF cover before the adjustment is performed.
• Check that there is no paper on the original reading start sensor so that the light is not
shielded.
[B] Manual adjustment

Notes:
When the reading start sensor is replaced or re-installed, perform this manual adjustment.
(1) Take off the left RADF cover.
(2) Close the original jam access cover and the RADF.
(4) Key in [3221] and then press the [START] button.
Notes:
Be sure not to close or open the original jam access cover and the RADF until step 6 is finished.
If you do so, the adjustment value will be reset. In this case, repeat the adjustment from step 2.
(5) Loosen 2 prism vertical adjustment screws of

the prism.
Fig.6-119

SETTING ADJUSTMENT
6 - 126
(6) Slide the prism vertically. When the prism
comes to the proper adjustment position,
LED3 on the RADF board lights. At this
position, tighten 2 prism vertical adjustment
screws.
Fig.6-120
LED3
Fig.6-121

SETTING ADJUSTMENT
6 - 127
Notes:
If LED 3 does not light, follow the procedure
below.
1. Tighten 2 prism vertical fixing screws
aligning with the forth mark-off line from
the top.
Fig.6-122
2. Loosen the 2 prism horizontal adjustment

screws.
Fig.6-123
3. Slide the prism horizontally. When the

prism comes to the proper adjustment
position, LED 3 on the RADF board lights.
At this position, tighten 2 prism horizontal
adjustment screws.
Fig.6-124
(7) Perform the automatic adjustment (05-3210).
Notes:
After the manual adjustment is performed, be sure to do the automatic one.
(8) Turn the power OFF and install the cover.

SETTING ADJUSTMENT
6 - 128
6.12.9 Platen Sheet
If a shadow-like dark area appears on the edge of the image, reset the platen sheet
(1) Open the RADF and remove the platen

sheet.
Fig.6-125 6
(2) Place the platen sheet on the original glass
and align it to the top left corner. Close the
RADF gently and open it to check if the
platen sheet is attached properly.
Fig.6-126

SETTING ADJUSTMENT
6 - 129
SETTING ADJUSTMENT
6 - 130
7. PREVENTIVE MAINTENANCE (PM)

The purpose of preventive maintenance (PM) is to maintain the quality level of this equipment by
periodically inspecting and cleaning this equipment and also replacing the parts whose replacement
timing has come according to the maintenance contract. There are PM kits packaged for each unit or a
group of parts with the same replacement number of output pages, allowing you to carry out efficient
parts replacement.
Also to maintain the quality level of the equipment, overhauling is required when a specified number of
pages has been printed or when a specified period of time has passed, regardless of the number of
output pages.
7.2 PM Display

The maintenance timing for the PM parts of the process unit, such as the drum and main charger
needle, and the PM parts of the units other than the process unit, such as the 2nd transfer roller and
fuser belt varies depending on the conditions of the use, such as the ratio of color/black printing.
7
Therefore, this equipment shows the appropriate maintenance timing of each part on the control panel
LCD.
7.2.2 PM Display Conditions

The conditions of the PM display consist of the codes of the setting mode (08) for “the setting value
treated as a threshold of the PM display”, “the counter indicating the current number of prints and
driving time” and “the setting value which determines the display conditions”.
The PM timing is displayed when the counter exceeds the setting value according to the display
condition based on “the setting value which determines the display conditions”.
• Setting value treated as a threshold of the PM display

Notes:
When “0” is entered as the setting value, PM timing is not displayed.
08-6190 : Setting value of PM counter [process unit (K)]

08-6191 : Setting value of PM time counter [process unit (K)]
08-6192 : Setting value of PM counter [process unit (Y)]
08-6193 : Setting value of PM time counter [process unit (Y)]
08-5550 : Setting value of PM counter [process unit (M)]
08-5551 : Setting value of PM time counter [process unit (M)]
08-5552 : Setting value of PM counter [process unit (C)]
08-5553 : Setting value of PM time counter [process unit (C)]
08-5562 : Setting value of PM counter [parts other than the PM parts of the process unit]
08-5563 : Setting value of PM time counter [parts other than the PM parts of the process unit]

PREVENTIVE MAINTENANCE (PM)
7-1
• Counter indicating the current number of prints and driving time
08-6194 : Current value of PM counter [process unit (K)]
08-6195 : Current value of PM time counter [process unit (K)]
08-6196 : Current value of PM counter [process unit (Y)]
08-6197 : Current value of PM time counter [process unit (Y)]
08-5564 : Current value of PM counter [process unit (M)]
08-5565 : Current value of PM time counter [process unit (M)]
08-5566 : Current value of PM counter [process unit (C)]
08-5567 : Current value of PM time counter [process unit (C)]
08-5576 : Current value of PM counter [parts other than the PM parts of the process unit]
08-5577 : Current value of PM time counter [parts other than the PM parts of the process unit]
• Setting value which determines the display conditions

08-6198 : Switching of output pages/driving counts at PM [process unit (K)]
08-5578 : Switching of output pages/driving counts at PM [process unit (Y)]
08-5579 : Switching of output pages/driving counts at PM [process unit (M)]
08-5580 : Switching of output pages/driving counts at PM [process unit (C)]
08-5585 : Switching of output pages/driving counts at PM [parts other than the PM parts of the
process unit]
7.2.3 PM Display Contents

When the counter value exceeds the setting value, the equipment notifies you of when the
maintenance time has come by displaying the message “Time for periodic maintenance ****” on the
control panel LCD. “****” in the message is a 4-digit hexadecimal number code. This number is
allocated in the following manner, therefore the parts needing maintenance can be identified.
PM parts of the process unit (K) : 0008

PM parts of the process unit (Y) : 0001
PM parts of the process unit (M) : 0002
PM parts of the process unit (C) : 0004
Parts other than the PM parts of the process unit : 0100
If multiple parts have reached the maintenance time, the sum of the corresponding code values listed
above is displayed in hexadecimal numbers.
For example, if the peripheral parts of the process units (K) and (C) reach the maintenance time, the 4-
digit hexadecimal number code will be “000C” in hexadecimal numbers: 0008+0004=000C.
4th digit 3rd digit 2nd digit 1st digit

None Part (transfer roller) Developer material Photoconductive drum
Hexadecimal Hexadecimal Hexadecimal
Explanation Explanation Explanation
number code number code number code
Always “0” 0 No 0 No 0 No
maintenance maintenance maintenance
required required required
1 Maintenance 1 Y 1 Y
required
2 M 2 M
3 M+Y 3 M+Y
4 C 4 C
5 Y+C 5 Y+C
6 C+M 6 C+M
7 Y+M+C 7 Y+M+C
8 K 8 K
9 K+Y 9 K+Y
A K+M A K+M
B K+M+Y B K+M+Y
C K+C C K+C
D K+Y+C D K+Y+C
E K+C+M E K+C+M
F K+Y+M+C F K+Y+M+C

7-2
7.2.4 Counter Clearing
The counter indicating “current number of prints and driving time” used for the PM display function is
reset by entering “0” in it or clearing it in the PM support mode.
Notes:
Even if “0” is entered in the PM management setting value of the setting mode (08), the
corresponding counter for the PM display is not reset. Be sure to clear the counter in the PM
support mode when the maintenance is finished.
The reset condition of each counter is as follows:
• 08-6194: Current value of PM counter [process unit (K)]

• 08-6195: Current value of PM time counter [process unit (K)]
When the current value of “CLEANER/DRUM/CHARGER (K)” on the main screen or “DRUM (K)” on
the sub-screen in the PM support mode is cleared, the counter is reset.
• 08-6196: Current value of PM time counter [process unit (Y)]

• 08-6197: Current value of PM time counter [process unit (Y)]
When the current value of “CLEANER/DRUM/CHARGER (Y)” on the main screen or “DRUM (Y)” on
7
• 08-5564: Current value of PM counter [process unit (M)]
• 08-5565: Current value of PM time counter [process unit (M)]
When the current value of “CLEANER/DRUM/CHARGER (M)” on the main screen or “DRUM (M)”
on the sub-screen in the PM support mode is cleared, the counter is reset.
• 08-5566: Current value of PM counter [process unit (C)]

• 08-5567: Current value of PM time counter [process unit (C)]
When the current value of “CLEANER/DRUM/CHARGER (C)” on the main screen or “DRUM (C)” on
• 08-5576: Current value of PM counter [parts other than the PM parts of the process unit]
• 08-5577: Current value of PM time counter [parts other than the PM parts of the process unit]
When the current value of “2nd TRANSFER” on the main screen or “2nd TRANSFER ROLLER” on
the sub screen in the PM support mode is cleared, the counter is reset.

7-3
7.3 General Descriptions for PM Procedure
(1) Preparation
• Ask the user about the current conditions of the equipment and note them down.
• Before starting maintenance, make some sample copies and store them.
• See the replacement record and check the parts to be replaced in the PM support mode (6S-
2) or list printing mode (9S-103).
6S : [6] + [START] + [POWER] ON
9S-103 : [9] + [START] + [POWER] ON  [103]  [START]
PM SUPPORT CODE LIST S/N : CLE000007 FIN S/N : FIN S/N-xxxxxxxx TOTAL : 2146
2011-02-09 13:16 TOSHIBA e-STUDIO6550C DF TOTAL : 1213
UNIT OUTPUT PAGES PM OUTPUT PAGES DRIVE COUNTS PM DRIVE COUNTS

DEVELOP COUNTS DEVELOP COUNTS
DRUM(K) 9020 275000 24911 285000

DRUM BLADE(K) 9020 275000 24911 285000
GRID(K) 9020 275000 24911 285000
MAIN CHARGER NEEDLE(K) 9020 275000 24911 285000
CHARGER CLEANING PAD(K) 9020 275000 24911 285000
DRUM(Y) 6208 275000 21136 285000
DRUM BLADE(Y) 6208 275000 21136 285000
GRID(Y) 6208 275000 21136 285000
MAIN CHARGER NEEDLE(Y) 6208 275000 21136 285000
CHARGER CLEANING PAD(Y) 6208 275000 21136 285000
DRUM(M) 6208 275000 21136 285000
DRUM BLADE(M) 6208 275000 21136 285000
GRID(M) 6208 275000 21136 285000
MAIN CHARGER NEEDLE(M) 6208 275000 21136 285000
CHARGER CLEANING PAD(M) 6208 275000 21136 285000
DRUM(C) 6208 275000 21136 285000
DRUM BLADE(C) 6208 275000 21136 285000
GRID(C) 6208 275000 21136 285000
MAIN CHARGER NEEDLE(C) 6208 275000 21136 285000
CHARGER CLEANING PAD(C) 1077 275000 21136 285000
Fig. 7-1
• Turn OFF the power and make sure to unplug the equipment.
(2) Perform a preventive maintenance using the following checklist and illustrations.
(3) Plug in the equipment after the maintenance has been finished. Then turn ON the power and
make some copies to confirm that the equipment is working properly.

7-4
7.4 PM Support Mode

This equipment has a PM support mode which enables you to confirm the use status of each part (the
number of output pages or developed pages, and drive counts) requiring periodic replacement and also
the replacement record, as well as resetting counter values efficiently. This record can be printed out in
the list print mode.
7.4.2 Operational flow
PM support mode activated

[6]+[START]+[POWER]ON
Authentication screen
Main unit chosen

[SUB UNIT] pressed 7
Main screen
Main unit list displayed [RETURN]

pressed
Main unit chosen Sub unit chosen

[CANCEL] pressed [RESET] Sub screen [DETAIL] pressed
Sub unit list displayed

[RETURN]
pressed
[CANCEL]
Clear screen pressed
Sub unit detail screen
Counter clear
confirmation displayed Sub unit chosen Sub unit detail displayed
[RESET] pressed (for developer unit)
[INITIALIZE]
Clear finished pressed
Clear finished
Counter clear performed
Fig. 7-2
* When the authentication screen appears, press [OK]. (Enter the password, if one has been set.)
* The screen goes back to the main screen when the counter clear is performed or the [CANCEL]
button is pressed after moving from the main screen, while it goes back to the sub screen after
moving from the sub screen.

7-5
7.4.3 Operational screen
The description of the display (including the function of each button) on the LCD screen is shown
below.
1. Main screen
9 8 7 6 5 4 3 2
Fig. 7-3
1 Displaying of the number of printed / developed pages (Page/D. cnt), drive counts (Cnt.) and
previous replacement date (Chg.) for a chosen unit
When the replacement date for the sub unit is different, press the [SUB UNIT] button to move
to the sub screen and see each information, otherwise information is not displayed
2 Moving to the next/previous page
3 Displaying of the standard number of drive counts to replace the unit parts
4 Displaying of the present drive counts
“*” is displayed next to the present number when the number of drive counts has exceeded its
PM standard number.
5 Displaying of the standard number of printed / developed pages to replace the unit parts
6 Displaying of the present number of printed / developed pages
When there are differences among the sub units (parts), “-” is displayed and “CHECK
SUBUNIT” is displayed at the top
“*” is displayed next to the present number when the number of printed / developed pages has
exceeded its PM standard number.
7 Moving to the sub screen of the selected unit
8 Moving to the clear screen to clear the selected unit counters 4 and 6 , including all sub unit
(parts) counters belonging to that unit When the unit is not selected, all counters are cleared.
9 Displaying of the main unit name
Notes:
• “—” is always displayed at the drive counts section for the reversing automatic document
feeder (RADF) and feed unit.
• “0” is displayed at the numeric section for the paper source which is not installed since the
paper source is different depending on the structure of options.

7-6
2. Sub screen (for other than the developer unit)
7
9 8 7 6 5 4 3 2
Fig. 7-4
1 Displaying of the number of printed / developed pages and drive counts and previous
replacement date for a chosen sub unit
3 Displaying of the standard number of drive counts to replace the sub unit (parts)
“*” is displayed next to the present number when the number of drive counts has exceeded its
PM standard number.
5 Displaying of the standard number of printed / developed pages to replace the sub unit (parts)
6 Displaying of the present number of printed / developed pages
“*” is displayed next to the present number when the number of printed / developed pages has
exceeded its PM standard number.
7 Displaying of the sub unit (parts) name
8 Moving to the clear screen to clear the selected unit (parts) counters
9 Back to the main screen

7-7
3. Sub screen (for the developer unit)
7 6 5 4 3 2 1
Fig. 7-5

3 Displaying of the present number of print / developer pages
5 Moving to the sub unit detail screen of the developer unit
6 Moving to the clear screen to clear the selected unit (parts) counters
Be sure to clear the counter after the selected sub unit (developer) is replaced.
7 Back to the main screen
Notes:
“—” is displayed since there is no standard number in the number of printed / developed pages
and drive count.

7-8
4. Sub unit detail screen (for the developer material)
7 6 5 4 3 2 1 7
Fig. 7-6

2 Displaying of the threshold number of performance index
3 Displaying of the present number of performance index
“*” is displayed next to the present number of the performance index if it has exceeded its
threshold number.
4 Displaying of the present number of drive ratio
5 Displaying of the present number of supply ratio
7 Back to the sub unit screen

7-9
5. Clear screen
2 1
Fig. 7-7
1 When the [INITIALIZE] button is pressed, “Present number of printed / developed pages” and
Present driving counts” are cleared and “Previous replacement date” is updated.
2 When the [CANCEL] button is pressed, the counter is not cleared and the display returns to
the main or sub screen.

7 - 10
7.4.4 Access tree
The relation between the main unit and the sub unit is shown below.
Notes:
Some parts in this manual are described with different names on the LCD screen. In this case,
the name in this manual is indicated in square brackets [ ].
Main screen Sub-screen

CLEANER/DRUM/CHARGER (K) DRUM (K)
[Process unit (K)] DRUM BLADE (K) [Drum cleaning blade]
GRID (K) [Main charger grid]
MAIN CHARGER NEEDLE (K) [Needle electrode]
CHARGER CLEANING PAD (K) [Needle electrode cleaner]
CLEANER/DRUM/CHARGER (Y) DRUM (Y)
[Process unit (Y)] DRUM BLADE (Y) [Drum cleaning blade]
GRID (Y) [Main charger grid]
MAIN CHARGER NEEDLE (Y) [Needle electrode]
CHARGER CLEANING PAD (Y) [Needle electrode cleaner]
CLEANER/DRUM/CHARGER (M) DRUM (M)
[Process unit (M)] DRUM BLADE (M) [Drum cleaning blade]
GRID (M) [Main charger grid]
MAIN CHARGER NEEDLE (M) [Needle electrode] 7
CHARGER CLEANING PAD (M) [Needle electrode cleaner]
CLEANER/DRUM/CHARGER (C) DRUM (C)
[Process unit (C)] DRUM BLADE (C) [Drum cleaning blade]
GRID (C) [Main charger grid]
MAIN CHARGER NEEDLE (C) [Needle electrode]
CHARGER CLEANING PAD (C) [Needle electrode cleaner]
FILTER (1) OZONE FILTER 1
FILTER (2) TONER FILTER
OZONE FILTER 2
FILTER (3) VOC FILTER 1
VOC FILTER 2
DEVELOPER BLACK DEVELOPER [Developer material K]
YELLOW DEVELOPER [Developer material Y]
MAGENTA DEVELOPER [Developer material M]
CYAN DEVELOPER [Developer material C]
TRANSFER BELT CLEANER BELT BLADE [Transfer belt cleaning blade]
[Transfer belt cleaning unit] CLEANING PAD [2nd transfer facing roller cleaning pad]
2nd TRANSFER (1) 2nd TRANSFER ROLLER
2nd TRANSFER BLADE [2nd transfer roller cleaning blade]
2nd TRANSFER LUBRICANT UNIT
2nd TRANSFER (2) 2nd TRANSFER TONER BAG
FUSER (1) FUSER ROLLER
FUSER BELT
FUSER BELT GUIDE
FUSER (2) PRESS ROLLER
PRESS ROLLER FINGER
1st CST. PICK UP ROLLER (1st CST.)
[1st drawer] FEED ROLLER (1st CST.)
SEP ROLLER (1st CST.) [Separation roller]
2nd CST. PICK UP ROLLER (2nd CST.)
[2nd drawer] FEED ROLLER (2nd CST.)
SEP ROLLER (2nd CST.) [Separation roller]
3rd CST. PICK UP ROLLER (3rd CST.)
[3rd drawer] FEED ROLLER (3rd CST.)
SEP ROLLER (3rd CST.) [Separation roller]
4th CST. PICK UP ROLLER (4th CST.)
[4th drawer] FEED ROLLER (4th CST.)
SEP ROLLER (4th CST.) [Separation roller]

7 - 11
Main screen Sub-screen
SFB PICK UP ROLLER (SFB)
[Bypass unit] FEED ROLLER (SFB)
SEP ROLLER (SFB) [Separation roller]
T-LCF PICK UP ROLLER (T-LCF)
[Tandem LCF] FEED ROLLER (T-LCF)
SEP ROLLER (T-LCF) [Separation roller]
O-LCF PICK UP ROLLER (O-LCF)
[Option LCF] FEED ROLLER (O-LCF)
SEP ROLLER (O-LCF) [Separation roller]
RADF PICK UP ROLLER (RADF)
FEED ROLLER (RADF)
SEP ROLLER (RADF) [Separation roller]
Notes:
When the counter value of any of the pickup roller, feed roller and separation roller in each unit is
reset, the value of the feeding retry counter is also reset simultaneously. When the [RESET]
button is pressed after selecting the feed unit in the Main Screen, the value of the feeding retry
counter is also reset simultaneously.
The feeding retry counter:

• 1st drawer Reset the feeding retry counter (08-6230)
• 2nd drawer Reset the feeding retry counter (08-6231)
• 3rd drawer Reset the feeding retry counter (08-6232)
• 4th drawer Reset the feeding retry counter (08-6233)
• Bypass unit Reset the feeding retry counter (08-6234)
• T-LCF Reset the feeding retry counter (08-6235)
• O-LCF Reset the feeding retry counter (08-6242)

7 - 12
The life span of the parts changes depending on their general use, such as the ratio of the color/black
printing or the adjustment for keeping the printing quality. Therefore, it is necessary to consider not only
the number of printed/developed pages but also the drive counts when deciding the timing for parts
replacement. Even if the number of printed / developed pages has reached the level of replacement, for
instance, the part may still be usable with its drive counts not reaching the specified drive counts. On
the other hand, the part may need replacement even if the number of printed / developed pages has not
reached the level of replacement with its driving time exceeding the specified drive counts. The life
span of some parts such as feed roller is heavily dependent on the number of output pages rather than
the drive counts.
The following work flow diagram shows how to judge the timing of replacement with the number of
printed / developed pages.
Example 1:
When the number of printed / developed pages has reached the specified level
• The parts in RADF • The parts in the drum/cleaner unit
• The parts in feeding system • The parts in the transfer belt unit
• The parts in the 2nd transfer unit
• The parts in the fuser unit
7
Check the drive counts at PM

Replace the part. support mode. Yes
Replace the part.
Does it exceed the specified
drive counts?
No
Yes
Is there any image failure? Replace the part.
No
The part is still usable.
Replace the part after the drive

counts has reached the specified
count.
Fig. 7-8
Example 2:
When the image failure occurred before the number of printed / developed pages has reached the
specified level
Check the drive counts of all parts at PM support mode.
Yes
Does it exceed the specified drive count? Replace the part.
No
Check the part and equipment according to the “TROUBLESHOOTING”.
Fig. 7-9

7 - 13
Example 3:
When the performance index of the developer exceeds its threshold number
Developer material
Check the performance index of

each color developer on the
developer sub unit screen detail in Yes Replace the corresponding
the PM support mode. color developer.
Does it exceed the specified
threshold number?
No
The part is still usable.
Replace the corresponding color

developer after the performance
index has reached the specified
threshold number.
Fig. 7-10
Example 4:
When an image failure occurs though the performance index does not exceed the threshold number
Developer material
Check the supplying ratio and driving ratio for each color
developer on the developer sub unit details screen in the
PM support mode.
Yes Replace the corresponding
• Is the supplying ratio lower than 30?
color developer.
(When the developer supplying amount is extremely small)
• Does does the driving ratio exceed 230?
(When the developer unit driving time is extremely long)
No
Check the part and equipment

according to the troubleshooting
Fig. 7-11

7 - 14
7.6 Preventive Maintenance Checklist (e-STUDIO5540C/6540C/
6550C)
Symbols/value used in the checklist
Cleaning Lubrication/Coating Replacement Operation check

A: Clean with alcohol L: Launa 40 Value: O: After cleaning or
B: Clean with soft pad, SI: Silicon oil Replacement replacement,
cloth or vacuum W1: White grease cycle confirm there is
cleaner (Molykote EM-30L) R: Replace if no problem.
W2: White grease deformed or
(Molykote HP-300) damaged
AV: Alvania No.2
FL: Floil (GE-334C)
Notes:
1. Perform cleaning and lubricating in the following timing. Lubricate the replacement parts
according to the replacement cycle.
Model name Black Full color

e-STUDIO5540C every 225,000 sheets every 225,000 sheets
e-STUDIO6540C every 250,000 sheets every 250,000 sheets 7
2. The value in the “Replacement” field of the table below indicates the replacement number of
output pages in either the black or the full color mode. If they differ according to the model,
they are indicated in the order of the e-STUDIO5540C, e-STUDIO6540C and e-
STUDIO6550C.
3. The replacement cycle of the parts in the feeding section equals to the number of sheets fed
from each paper source.
4. Be careful not to put oil on the rollers, belts and belt pulleys when lubricating.
5. Parts list <P-I> represents the page item in “e-STUDIO5540C/6540C/6550C Service Parts
List”.
6. Check if the toner supply opening of each sub-hopper, the shutter of the waste toner box and
the entrance of the waste toner transport path are dirty every time you pull out the process
unit or take off the drum cleaner unit or the developer unit. Clean them if required.
7. When the entire drum cleaner unit is replaced, install the color chips of the old unit to the new
drum cleaner unit.
8. When you pull out the process unit and then set it back to the equipment, perform the code
05-2416 (forcible mixing in the developer unit) from 20 to 30 seconds to mix the developer
material.

7 - 15
7.6.1 Scanner
A2 A3 A1 A4
A5
Fig. 7-12
Lubrica Replacement Parts

Operation
Items to check Cleaning tion/ (x 1,000 (x 1,000 drive list
check
Coating sheets) counts) <P-I>
A1 Original glass B 51-15
A2 RADF original glass B 51-18
A3 Exposure lamp R R O 52-9
A4 Slide sheet R R
(front and rear)
A5 Filter cover B 1-36
* A1: Original glass, A2: RADF original glass
Clean both sides of the original glass and RADF original. Make sure that there is no dust on the
mirrors-1, -2, -3 and lens after cleaning. Then install the original glass and RADF original glass.
Notes:
Make sure that there is no fingerprints or oil staining on part of the original glass on where the
original scale is mounted since the shading correction plate is located below the scale to be
scanned.

7 - 16
7.6.2 Feed unit
B10
B10
B9
B14
B5
B4
B10
B10
B1 B2
B3 7
B14
B12
B10
B10
B11
B13
Fig. 7-13

7 - 17
Operation
check
B1 Pickup roller 200 - 11-36
B2 Feed roller 200 - 11-36
B3 Separation roller 200 - 11-35
B4 Transport roller A R R 11-22
B5 Paper guide B
B6 Drive gear W1
(tooth face and shaft)
B7 GCB bushing bearing L
B8 One side of the plastic W1
bushing to which the shaft
is inserted
B9 Registration roller (metal) A R R 10-1
B10 Sensor section A
(Tandem LCF)
(Tandem LCF)
(Tandem LCF)
B14 Transport roller A R R 11-22
(Tandem LCF)
* B6: Drive gear
Apply some white grease (Molykote EM-30L) to the teeth of gears and shafts of the drive gears.
Notes:
Make sure that oil is not running over or scattered around as the gear is rotated coming into the
clutch after applying molykote to the gear which is located near the clutch. The quantity of
molykote should be smaller than that to be applied to the other parts.

7 - 18
7.6.3 Duplexing unit
C4 C1
C2
C6
7
C5
C3
Fig. 7-14

Operation
check
C1 ADU transport roller 1 A R R 18-6
C4 Duplexing bridge transport A R R 20-12
roller
C5 Pulley stud W1
C6 Paper guide B 19-2

7 - 19
D7 D2 D1
D4
D3
Fig. 7-15

Operation
check
D1 Pickup roller 100 - 15-15
D2 Feed roller 100 - 15-10
D3 Separation roller AV, W2 100 - 16-43
D4 Bypass tray B 17-5
D5 Drive gear (shaft) W1
D6 GCB bushing bearing L
D7 Transport roller A R R 15-8
* D3: Separation roller
Apply an even coat of grease (Alvania No.2) to all round the inside of the spring.
When replacing the separation roller, apply 1 rice-sized grain of white grease (Molykote HP-300)
on the places of the holder shown in the figure (4 places).
Notes:
Make sure that the grease does not adhere to the roller surface. Wipe it off with alcohol if
adhered.
Apply grease on the

inner surface
Fig. 7-16
Apply white grease

Fig. 7-17

7 - 20
7.6.5 Main charger
E3
E5
E4
E2
E1
7
Fig. 7-18

Operation
check
E1 Main charger case B 64-1
E2 Needle electrode 248/275/303 314 O 64-13
E3 Needle electrode cleaner 248/275/303 314 O 64-16
E4 Contact point of terminals B 64-2
E5 Main charger grid 248/275/303 314 O 64-17
* E1: Main charger case
Clean the main charger case with a cloth soaked in water and squeezed tightly, and then wipe
them with a dry cloth.

7 - 21
7.6.6 Drum / Cleaner unit / Filter
F2
F8 F5
F4 F1
F7
F3
F6
F9
F10
F13 F14
F15
F12
F11
Fig. 7-19

Operation
check
F1 Whole cleaner unit B
F2 Drum 248/275/303 314 203-1
F3 Drum cleaning blade 248/275/303 314 63-21
F4 Blade side seal R R 63-23
F5 Recovery blade B R R 63-25
F6 Drum thermistor B 59-27
F7 Drum surface potential B 59-22
(V0) sensor
(V0) sensor shutter
F9 Discharge LED B 64-20
F10 Needle electrode cleaner B 59-4
detection sensor
F11 Ozone filter-1 248/275/303 314 49-4
F12 Ozone filter-2 248/275/303 244 49-14
F13 Toner filter 248/275/303 244 49-11

7 - 22
Operation
check
F14 VOC filter-1 496/550/606 532 -
F15 VOC filter-2 496/550/606 532 -
* F1: Whole cleaner unit
Remove any toner on the waste toner section of the drum cleaner unit and the upper section of
the EPU tray toner duct.
Fig. 7-20
* F2: Drum
1. Handling precautions
If fingerprints or oil adhere to the surface of the drum, its properties may degrade, affecting
the quality of the copy image. So, wear gloves to avoid touching the drum surface with your
bare hands. Be sure to handle the drum carefully when installing and removing it so as not to
damage its surface.
After you installed the process unit to the equipment, there may be grease at the inner side of
the drum flange (shown as “B” in the figure below) that was transferred from the drum
coupling. So hold the levers (shown as “A” in the figure below) when you hold the drum or the
drum cleaner unit. Do not hook your finger on the flange hole on the rear side.
Fig. 7-21

7 - 23
2. Clearing the drum counter
When the drum has been replaced with a new one, the drum counter for the new drum (K, Y,
M, C) must be cleared to 0 (zero). This clearing can be performed in PM support mode.
- Drum counter
Drum (K): 08-6250-0, 3, 6, 7
Drum (Y): 08-6252-0, 3, 6, 7
Drum (M): 08-6254-0, 3, 6, 7
Drum (C): 08-6256-0, 3, 6, 7
3. Storage location of drums

The drum should be stored in a dark place where the ambient temperature is between 10°C
to 35°C (no condensation). Be sure to avoid places where drums may be subjected to high
humidity, chemicals and/or their fumes.
Do not place the drum in a location where it is exposed to direct sunlight or high intensity light
such as near a window. Otherwise the drum will fatigue, and will not produce sufficient image
density immediately after being installed in the equipment.
4. Cleaning the drum

At periodic maintenance calls, wipe the entire surface of the drum clean using the designated
cleaning cotton. Note that there is no need to clean the surface of the new drum unless there
is a problem. Use sufficiently thick cleaning cotton (dry soft pad) so as not to scratch the drum
surface inadvertently with your fingertips or nails. Also, remove your rings and wristwatch
before starting cleaning work to prevent accidental damage to the drum.
Do not use alcohol, selenium refresher and other organic solvents or silicon oil as they will
have an adverse effect on the drum.
Also clean the doctor blade when the drum is being replaced.
5. Scratches on drum surface

If the surface is scratched in such a way that the aluminum substrate is exposed, no copy
image will be produced on this area. In addition, the cleaning blade will be damaged so
replacement with a new drum will be necessary.
6. Collecting used drums

* F3: Drum cleaning blade

Pay attention to the following points as the cleaning blade life is determined by the condition
of its edge. Since the edge of the blade is vulnerable and can be easily damaged by factors
such as the adherence of paper dust.
- Do not allow hard objects to hit or rub against blade edge.
- Do not rub the edge with a cloth or soft pad.
- Do not leave oil (or fingerprints, etc.) on the edge.
- Do not apply solvents such as paint thinner to the blade.
- Do not allow paper fibers or dirt to contact the blade edge.
- Do not place the blade near a heat source.
2. Cleaning procedure
Clean the blade edge with a cloth moistened with water and squeezed lightly.
Replace the cleaning blade with new ones if poor images are copied due to the damaged
blade regardless of the number of output pages which have been made
* F4: Blade side seal

Be sure to attach the blade side seals according to the criteria in the figure below.

7 - 24
Part A: Pay attention to the following. If the blade is caught by the side seal or comes up on to it,
the blade may turn up. If the gap between the blade and the side seal is too wide, this will cause
toner scattering.
Part B: Be sure not to have any gap since it would cause toner scattering.
B Side seal
Side seal B
A
0 mm
Blade A
0 mm
0~0.3 mm Blade
0~0.3 mm
Fig. 7-22
After the side seals are attached, move the bracket retaining the blade and check that it is neither
caught nor comes up on to the side seal.
Normal Being caught Coming up on
7
Side seal Side seal Side seal
Blade Blade Blade
Fig. 7-23
* F5: Recovery blade

Clean the surface of the recovery blade with a soft pad or cloth, if dirt cannot be removed with a
vacuum cleaner. If the edge of recovery blade is damaged, replace the blade regardless of the
number of output pages.
Notes:
Never use water or alcohol for cleaning the transfer belt recovery blade.
* F7: Drum surface potential (VO) sensor / G8: Drum surface potential (VO) sensor shutter
Clean them with a vacuum cleaner.
Notes:
When cleaning them, be careful not to let any toner or developer material enter into the detecting
section of each drum surface potential (VO) sensor.
* F13: Toner filter

If the toner filter is not replaced at the specified replacement timing, the suction efficiency against
the scattered toner decreases, and thus it may cause suction failure and the amount of scattered
toner in the equipment may increase. So be sure to replace it periodically.

7 - 25
7.6.7 Developer unit (K, Y, M, and C)
G5 G2
G4
G6
G5 G1
Fig. 7-24

Operation
check
G1 Developer unit B 204-6
G2 Developer unit drive gear W1 62-39
G3 Developer material R R 203-2
G4 Front shield B R R 62-32
G5 Side shield B R R 63-23
63-24
G6 Doctor blade B R R 62-30
* G1: Developer unit
1. Cleaning
Clean the doctor blade so as to prevent developer material from adhering to it when the drum
is being replaced.
Space the front shield from the developer sleeve and then insert a doctor blade cleaning jig
into the doctor sleeve gap. Then clean the doctor blade by running the jig for 3 times to and
fro along with the edge of the blade.
Fig. 7-25

7 - 26
2. Removal of foreign matter in the developer unit
(1) Pull out the process unit (EPU).
(2) Lift up the urethane sheet.
(3) Insert the cleaning jig all the way in the developer unit at a position approx. 30 mm away
from the white streak.
30mm
7
Fig. 7-26
(4) Slide the cleaning jig to where the white streak appears.
(5) Pull out the cleaning jig while manually turning the gear to rotate the developer sleeve.
Gear
Fig. 7-27
Tip:
If foreign matter is not removed by the above procedure, take off the developer unit,
discharge the developer material on to a sheet of clean paper and then remove any foreign
matter found. If you cannot find any foreign matter, exchange the developer material.

7 - 27
3. Removal of foreign matter on the developer sleeve
(1) Apply a sheet of paper to the developer sleeve.
(2) Scrape off foreign matter and developer material on the developer sleeve using the jig.
Foreign matter
Fig. 7-28
4. Scattered toner
If toner is scattered in the developer unit or has accumulated in the developer unit duct, check
if the toner filter has been periodically replaced. If not, it may increase the amount of the toner
scattered around the developer unit.
Notes:
After the toner filter was replaced, check if the following parts are stained with toner and clean
them if required:
G1: Developer unit, G2: Developer unit drive section, G4: Front shield, G5: Side shield
* G3: Developer material

After replacing the developer material, be sure to perform the auto-toner sensor adjustment and
then image quality control initialization.

7 - 28
H3
H1
H2
Fig. 7-29
Lubrica Replacement Parts 7

Operation
check
H1 Waste toner box full B 65-45
detection sensor
H2 Waste toner amount B 65-45
detection sensor
H3 Waste toner detection B 5-17
sensor

7 - 29
7.6.9 Transfer belt unit / Transfer belt cleaning unit
I6 I2 I2 I2 I2 I1 I5 I4
I3
I9
I10
I8 I7 I7
Fig. 7-30

Operation
check
I1 Transfer belt R R 31-33
I2 1st transfer roller R R 30-58
31-23
I3 Cleaning facing roller R R 31-16
I4 2nd transfer facing roller R R 30-34
I5 2nd transfer facing roller 248/275/303 314 30-51
cleaning mylar
I6 Tension roller R R 33-11
I7 Idling roller R R 30-55
I8 Transfer belt cleaning 248/275/303 314 34-1
blade
I9 Recovery blade B R R 34-17
I10 Transfer belt cleaner side 248/275/303 314 34-18
seal 34-22
* I1: Transfer belt
- Do not touch the front and rear surfaces of the transfer belt surface with bare hands.
- Prevent oil or other foreign matter from adhering to both surfaces of the transfer belt.
- Do not apply external pressure that might scratch the transfer belt.
- When replacing the belt and transfer belt cleaning unit, apply patting powder sufficiently
and evenly. Otherwise, it may reduce the cleaning efficiency.
- When replacing the transfer belt, clean the cleaning facing roller, 2nd transfer facing roller
and tension roller with alcohol. Then make sure that there is no foreign matter on the 1st
transfer roller surface and then install a new transfer belt.
Fully clean up the toner and such adhering to the roller with alcohol, and then wipe it with a
dry cloth until no trace remains. Take care not to have the transfer belt surface being
damaged or dented. Replace the transfer belt with a new one regardless of the number of
output pages, if any crack or major scar is found.
3. Resetting the counter at the replacement

Counter resetting is not possible in the PM support mode because the transfer belt is not a
PM part. Therefore reset the counter in the PM management setting (08-6328-0) after the
transfer belt has been replaced.

7 - 30
* I2: 1st transfer roller
1. When the 1st transfer roller is replaced, apply FLOIL (GE-334C) all around the shaft on the
rear edge of the roller contacting with the bushing inside the roller holder
2. Counter resetting is not possible in the PM support mode because the 1st transfer roller is not
a PM part. Therefore reset the counter in the following PM management settings after the 1st
transfer roller was replaced.
- 08-6314-0: 1st transfer roller (K)
- 08-6316-0: 1st transfer roller (Y)
- 08-6318-0: 1st transfer roller (M)
- 08-6320-0: 1st transfer roller (C)
* I3: Cleaning facing roller, I4: 2nd transfer facing roller, I6: Tension roller, I7: Idling roller
Fully clean up the toner and such adhering to the roller with alcohol, since an image failure may
occur if there is any dirt remaining on the roller. Also, remove dust and toner scattering adhering
to the inside of the transfer belt unit in order to keep rollers clean.
* I8: Transfer belt cleaning blade

- Do not rub the edge with a cloth or soft pad. 7

7 - 31
* l10: Transfer belt cleaner side seal
Be sure to attach the transfer belt cleaner side seals according to the criteria in the figure below.
toner scattering.
0~0.5 mm 0~0.5 mm
A
A
0~1 mm
0~1 mm
Fig. 7-31

Blade Blade Blade
Fig. 7-32
When replacing the transfer belt cleaner side seal, check if the molded part on the back side of
the removed recovery blade is dirty. Clean it if required.
Notes:
• Do not use alcohol because urethane foam will be removed.
• Cleaning on the back side of the Mylar is not necessary even if it is dirty.
Urethane foam
Recovery blade
Cleaning
Mylar
Urethane foam
Fig. 7-33

7 - 32
J2
J1
J3
J3
J3 7
Fig. 7-34

Operation
check
J1 Image quality sensor A R R 6-6
J2 Sensor shutter B R R 6-28
J3 Image position aligning A R R 6-5
sensor
(Front/Center/Rear)
* J1: Image quality sensor, J2: Sensor shutter, J3: Image position aligning sensor
Clean the image quality sensor, image position aligning sensor (Front/Center/Rear) and the
sensor shutter when replacing the transfer belt cleaning blade and the blade seal, or the transfer
belt itself.

7 - 33
7.6.11 2nd transfer roller unit
K5 K3 K11
K12
K6
K8 K10
K1
K2
K7
K4
K9
Fig. 7-35

Operation
check
K1 2nd transfer roller 248/275/303 266 29-31
K2 2nd transfer roller cleaning 248/275/303 266 29-24
blade
K3 2nd transfer roller side seal 248/275/303 266 29-34
K4 Registration roller A R R 21-28
(rubber)
K5 2nd transfer side paper B
clinging detection sensor
K6 2nd transfer roller paper A 29-41
guide
K7 2nd transfer lubricant unit A 248/275/303 266 29-9
K8 Grounding plate FL 29-35
K9 Paper dust cleaning brush B 22-45
K10 TRU waste toner box 496/550/606 532 27-47
K11 TRU waste toner amount B 27-46
detection sensor
K12 TRU waste toner auger W1
drive gear (tooth face and
shaft)

7 - 34
* K1: 2nd transfer roller
Since the bearing [3] is press-fitted in the bushing [1] and [2], be sure to remove it straight so that
it does not fall off.
[3] [2]
[1] [3]
Fig. 7-36
* K3: 2nd transfer roller side seal

Be sure to attach the 2nd transfer roller side seal according to the criteria in the figure below.
toner scattering.
7
0~0.5 mm 0~0.5 mm
A
A
A
0~0.5 mm
2nd transfer roller

cleaning blade
2nd transfer roller
side seal (front)
Fig. 7-37

Blade Blade Blade
Fig. 7-38

7 - 35
* K8: Grounding plate
Apply 1 rice-sized grain of Floil (GE-334C) at the point that contacts with the shaft of the 2nd
transfer roller.
Fig. 7-39
* K9: Paper dust cleaning brush (registration roller)

Take off the paper dust removing brush (registration roller) from the 2nd transfer unit, and then
remove the paper dust on the brush with a vacuum cleaner.
* K12: TRU waste toner auger drive gear

After the TRU waste toner box was replaced, apply 1 rice-sized grain of white grease (Molykote
EM30-L) over the teeth of the TRU waste toner auger drive gear.
Fig. 7-40

7 - 36
7.6.12 Fuser unit
L9 L15 L11 L2 L5
L10
L14
L6 7
L4
L7 L8 L12 L1 L3 L13 L13 L13

Fig. 7-41

Operation
check
L1 Pressure roller 450/500/550 1804 42-1
L2 Pressure roller separation 450/500/550 1804 41-3
finger
L3 Pressure roller thermistor A R R 42-15
(edge)
L4 Pressure roller thermistor A R R 42-15
(center/side)
L5 Pressure roller thermostat A R R 42-16
(center/side) 42-17
L6 Fuser belt 225/250/275 902 43-16
L7 Fuser roller 225/250/275 902 43-17
L8 Fuser belt guide 225/250/275 902 43-18
L9 Fuser belt thermistor A R R 40-23
(edge)
L10 Fuser belt thermostat A R R 43-42
L11 Separation plate A 43-53
L12 Entry guide A
L13 Fuser unit gear (tooth face W2
and shaft)
L14 Fuser belt thermopile A R R 38-2
L15 Rotor A
Notes:
When the energy saver or the sleep mode is OFF or the settings are changed, PM parts of the
fuser unit must be managed with the driving count together with the printing count.
* L1: Pressure roller, M6: Fuser belt
7 - 37
Pressure roller
- Do not leave any oil (fingerprints, etc.) on the pressure roller.
- Be careful not to allow any hard object to hit or rub against the pressure roller, or it may be
damaged, possibly resulting in poor cleaning.
Fuser belt
- Be careful not to fold the surface of the fuser belt.
- Do not touch the fuser belt surface with bare hands.
- Prevent oil or other foreign matter from staining the fuser belt surface.
- Do not apply external pressure that might scratch the fuser belt.
When the fuser belt and pressure roller become dirty, they will cause jamming. If this
happens, wipe the surface clean with a suitable cloth. For easier cleaning, clean the belt and
roller while they are still warm.
However, toner adhering to and hardened on the surface of the fuser belt or the pressure
roller may not be cleaned out only with dry cloth.
In this case, use alcohol (e.g. ethanol) to clean it. If the toner is still not removed completely,
use a toner remover.
When using alcohol or a toner remover, soak soft cloth in it and wipe over the surface.
Notes:
• Be careful not to rub the fuser belt and pressure roller surface with your nails or hard objects
because it can be easily damaged. Do not use silicone oil on the fuser belt and pressure
roller.
• If alcohol or a toner remover has been used, trail marks may be left. In this case, remove
them by wiping with dry cloth.
• Be careful not to make any scratch, dent or crease on the surface of the pressure roller.
3. Checking
- Check for stain and damage on the fuser belt and pressure roller, and clean if necessary.
- Check the separation plate and fingers and check for chipped tips.
- Check the thermistors contact and non-contact status.
- Check the fused and fixed condition of the toner.
- Check the gap between the inlet guide and pressure roller.
- Check the fuser belt for proper transportation.
- Check the pressure roller for proper rotation.
4. Checking after the assembly of the fuser belt unit

After the assembly, rotate the fuser belt for a round to confirm that the belt is neither folded
nor scratched.
A folded or scratched belt may be broken when it is in use.
Notes:
Never rotate the fuser belt in the reverse direction as it will cause deformation of the thermistor
and discharge brush.
* L2: Pressure roller separation finger

The paper jam may be caused if the tip of the finger is damaged or deformed. If there is any
problem with it, replace the finger with a new one regardless of the number of output pages
which have been made. Do not damage the tip of the finger during the cleaning. The finger may
be damaged if the toner adhering to the tip of it is scraped off forcibly. Replace the finger if the
toner is sticking to it heavily.
* L3, L4: Pressure roller thermistor

Clean the thermistor with alcohol if the toner or dirt is sticking to it when the fuser belt is replaced.
Do not deform or damage the thermistor during the cleaning. Replace the thermistor with a new
one if it is damaged or deformed regardless of degree.

7 - 38
* L11: Separation plate
If toner adheres to the separation plate, wipe it off with dry cloth.
Do not take off the separation plate unless otherwise required.
* L13: Fuser unit gear

Wipe off any old grease, and then apply 3 to 4 rice-sized grains of white grease (Molykote HP-
300) onto the gear teeth and shafts.
Notes:
Since the one-way clutch is pressed into the gear (GEAR-8H40-FMR) that is attached to the
shaft of the fuser roller, apply grease on the tooth face only. Do not apply grease on the shaft.
7
GEAR-8H40-FMR
Fig. 7-42
* L14: Fuser belt thermopile

Take off the fuser belt thermopile from the equipment and wipe off the dirt using a cloth with a
small amount of alcohol. Do not touch the lens of the thermopile by hand. Clean the thermopile at
the timing shown below.

* L15: Rotor
If the surface of the rotor is dirty, wipe off the dirt.

7 - 39
7.6.13 Bridge unit
M6 M5 M4
M3 M2 M1
Fig. 7-43

Operation
check
M1 Bridge unit transport roller- A 24-17
1
2
3
M4 Reverse roller A 24-25
M5 Bridge unit exit roller-1 A 24-26
7.6.14 Paper exit unit
N1
N2
Fig. 7-44

Operation
check
N1 Upper paper exit roller A 36-6
N2 Lower paper exit roller A 35-27

7 - 40
7.6.15 RADF
O5 O9 O4 O3 O2 O1
O6 O7 O8 O10 O11 O12 O13 O14

Fig. 7-45

Items to check Cleaning tion/
Operation
list
7
(x 1,000 (x 1,000 drive check
O1 Pickup roller A 120 - 81-12
O2 Separation roller A 120 - 82-8
O3 Feed roller A 120 - 81-12
O4 Original registration roller A 84-12
O5 Intermediate transfer roller A 84-4
O6 Reading start roller A 84-6
O7 RADF original glass A 51-18
O8 Reading end roller A 84-2
O9 Reverse registration roller A 84-1
O10 Exit intermediate roller A 86-26
O11 Exit/reverse roller A 86-26
O12 Reverse roller A 83-16
O13 Exit roller A 86-28
O14 Platen sheet B or A 92-3

7 - 41
7.6.16 LCF (MP-2501)
P6 P7 P2 P1 P7
P3
P7
Fig. 7-46

Operation
check
P1 Pickup roller A 500 - 5-46
P2 Feed roller A 500 - 4-2
P3 Separation roller A 500 - 4-3
P4 Drive gear W1
(tooth face)
P5 Brush unit B
P6 Paper path section B
P7 Sensor section B 2-3

7 - 42
* P5: Brush unit
Remove the brush unit, and clean the paper dust of the entire brush unit.
Fig. 7-47
* P6: Paper path section

Remove the brush unit and feed roller, clean the paper dust of paper path section and the
shaded area of figure bellow.
Shaded area
7
Fig. 7-48

7 - 43
7.7 Preventive Maintenance Checklist (e-STUDIO5560C/6560C/
6570C)
Cleaning Lubrication/Coating Replacement Operation check

A: Clean with alcohol L: Launa 40 Value: O: After cleaning or
B: Clean with soft pad, SI: Silicon oil Replacement replacement,
cloth or vacuum W1: White grease cycle confirm there is
cleaner (Molykote EM-30L) R3: Replace if no problem.
W2: White grease deformed or
(Molykote HP-300) damaged
AV: Alvania No.2
FL: Floil (GE-334C)
Notes:
1. Perform cleaning and lubricating in the following timing. Lubricate the replacement parts

2. The value in the “Replacement” field of the table below indicates the replacement number of
output pages in either the black or the full color mode. If they differ according to the model,
they are indicated in the order of the e-STUDIO5560C, e-STUDIO6560C and e-
STUDIO6570C.
3. The replacement cycle of the parts in the feeding section equals to the number of sheets fed
from each paper source.
4. Be careful not to put oil on the rollers, belts and belt pulleys when lubricating.
5. Parts list <P-I> represents the page item in “e-STUDIO5560C/6560C/6570C Service Parts
List”.
6. Check if the toner supply opening of each sub-hopper, the shutter of the waste toner box and
the entrance of the waste toner transport path are dirty every time you pull out the process
unit or take off the drum cleaner unit or the developer unit. Clean them if required.
7. When the entire drum cleaner unit is replaced, install the color chips of the old unit to the new
drum cleaner unit.
8. When you pull out the process unit and then set it back to the equipment, perform the code
05-2416 (forcible mixing in the developer unit) from 20 to 30 seconds to mix the developer
material.

7 - 44
7.7.1 Scanner
A2 A3 A1 A4
A5
Fig. 7-49

Operation
check
A1 Original glass B 51-15
A2 RADF original glass B 51-18
A3 Exposure lamp R3 R3 O 52-9
A4 Slide sheet R3 R3
(front and rear)
A5 Filter cover B 1-36
* A1: Original glass, A2: RADF original glass
Clean both sides of the original glass and RADF original. Make sure that there is no dust on the
mirrors-1, -2, -3 and lens after cleaning. Then install the original glass and RADF original glass.
Notes:
Make sure that there is no fingerprints or oil staining on part of the original glass on where the
original scale is mounted since the shading correction plate is located below the scale to be
scanned.

7 - 45
7.7.2 Feed unit
B10
B10
B9
B14
B5
B4
B10
B10
B1 B2
B3
B14
B12
B10
B10
B11
B13
Fig. 7-50

7 - 46
Operation
check
B4 Transport roller A R3 R3 11-22
B5 Paper guide B
B6 Drive gear W1
(tooth face and shaft)
B7 GCB bushing bearing L
B8 One side of the plastic W1
bushing to which the shaft
is inserted
B9 Registration roller (metal) A R3 R3 10-1
B10 Sensor section A
(Tandem LCF)
B12 Feed roller 400 - 11-36 7
(Tandem LCF)
(Tandem LCF)
B14 Transport roller A R3 R3 11-22
(Tandem LCF)
* B6: Drive gear
Apply some white grease (Molykote EM-30L) to the teeth of gears and shafts of the drive gears.
Notes:
Make sure that oil is not running over or scattered around as the gear is rotated coming into the
clutch after applying molykote to the gear which is located near the clutch. The quantity of
molykote should be smaller than that to be applied to the other parts.

7 - 47
7.7.3 Duplexing unit
C4 C1
C2
C6
C5
C3
Fig. 7-51

Operation
check
C1 ADU transport roller 1 A R3 R3 18-6
C4 Duplexing bridge transport A R3 R3 20-12
roller
C5 Pulley stud W1
C6 Paper guide B 19-2

7 - 48
D7 D2 D1
D4
D3
Fig. 7-52

Operation
check
D1 Pickup roller 100 - 15-15
D2 Feed roller 100 - 15-10
7
D3 Separation roller AV, W2 100 - 16-43
D4 Bypass tray B 17-5
D5 Drive gear (shaft) W1
D6 GCB bushing bearing L
D7 Transport roller A R3 R3 15-8
* D3: Separation roller
Apply an even coat of grease (Alvania No.2) to all round the inside of the spring.
When replacing the separation roller, apply 1 rice-sized grain of white grease (Molykote HP-300)
on the places of the holder shown in the figure (4 places).
Notes:
Make sure that the grease does not adhere to the roller surface. Wipe it off with alcohol if
adhered.
Apply grease on the

inner surface
Fig. 7-53
Apply white grease

Fig. 7-54

7 - 49
7.7.5 Main charger
E3
E5
E4
E2
E1
Fig. 7-55

Operation
check
E1 Main charger case B 64-1
E2 Needle electrode 248/275/303 314 O 64-13
E3 Needle electrode cleaner 248/275/303 314 O 64-16
E4 Contact point of terminals B 64-2
E5 Main charger grid 248/275/303 314 O 64-17
* E1: Main charger case
Clean the main charger case with a cloth soaked in water and squeezed tightly, and then wipe
them with a dry cloth.

7 - 50
7.7.6 Drum / Cleaner unit / Filter
F2
F8 F5
F4 F1
F7
F3
F6
F9
7
F10
F13 F14
F15
F12
F11
Fig. 7-56

Operation
check
F1 Whole cleaner unit B
F2 Drum 248/275/303 314 203-1
F3 Drum cleaning blade 248/275/303 314 63-21
F4 Blade side seal R3 R3 63-23
F5 Recovery blade B R3 R3 63-25
F6 Drum thermistor B 59-27
(V0) sensor
(V0) sensor shutter
F9 Discharge LED B 64-20
F10 Needle electrode cleaner B 59-4
detection sensor
F11 Ozone filter-1 248/275/303 314 49-4
F12 Ozone filter-2 248/275/303 244 49-14
F13 Toner filter 248/275/303 244 49-11

7 - 51
Operation
check
F14 VOC filter-1 496/550/606 532 -
F15 VOC filter-2 496/550/606 532 -
* F1: Whole cleaner unit
Remove any toner on the waste toner section of the drum cleaner unit and the upper section of
the EPU tray toner duct.
Fig. 7-57
* F2: Drum
If fingerprints or oil adhere to the surface of the drum, its properties may degrade, affecting
the quality of the copy image. So, wear gloves to avoid touching the drum surface with your
bare hands. Be sure to handle the drum carefully when installing and removing it so as not to
damage its surface.
After you installed the process unit to the equipment, there may be grease at the inner side of
the drum flange (shown as “B” in the figure below) that was transferred from the drum
coupling. So hold the levers (shown as “A” in the figure below) when you hold the drum or the
drum cleaner unit. Do not hook your finger on the flange hole on the rear side.
Fig. 7-58

7 - 52
2. Clearing the drum counter
When the drum has been replaced with a new one, the drum counter for the new drum (K, Y,
M, C) must be cleared to 0 (zero). This clearing can be performed in PM support mode.
- Drum counter
Drum (K): 08-6250-0, 3, 6, 7
Drum (Y): 08-6252-0, 3, 6, 7
Drum (M): 08-6254-0, 3, 6, 7
Drum (C): 08-6256-0, 3, 6, 7
3. Storage location of drums

The drum should be stored in a dark place where the ambient temperature is between 10°C
to 35°C (no condensation). Be sure to avoid places where drums may be subjected to high
humidity, chemicals and/or their fumes.
Do not place the drum in a location where it is exposed to direct sunlight or high intensity light
such as near a window. Otherwise the drum will fatigue, and will not produce sufficient image
density immediately after being installed in the equipment.
4. Cleaning the drum

At periodic maintenance calls, wipe the entire surface of the drum clean using the designated
cleaning cotton. Note that there is no need to clean the surface of the new drum unless there
is a problem. Use sufficiently thick cleaning cotton (dry soft pad) so as not to scratch the drum 7
surface inadvertently with your fingertips or nails. Also, remove your rings and wristwatch
before starting cleaning work to prevent accidental damage to the drum.
Do not use alcohol, selenium refresher and other organic solvents or silicon oil as they will
have an adverse effect on the drum.
Also clean the doctor blade when the drum is being replaced.
5. Scratches on drum surface

6. Collecting used drums

* F3: Drum cleaning blade

Pay attention to the following points as the cleaning blade life is determined by the condition
of its edge. Since the edge of the blade is vulnerable and can be easily damaged by factors
such as the adherence of paper dust.
Replace the cleaning blade with new ones if poor images are copied due to the damaged
blade regardless of the number of output pages which have been made
* F4: Blade side seal

Be sure to attach the blade side seals according to the criteria in the figure below.

7 - 53
toner scattering.
Part B: Be sure not to have any gap since it would cause toner scattering.
B Side seal
Side seal B
A
0 mm
Blade A
0 mm
0~0.3 mm Blade
0~0.3 mm
Fig. 7-59
Blade Blade Blade
Fig. 7-60
* F5: Recovery blade

Clean the surface of the recovery blade with a soft pad or cloth, if dirt cannot be removed with a
vacuum cleaner. If the edge of recovery blade is damaged, replace the blade regardless of the
number of output pages.
Notes:
Never use water or alcohol for cleaning the transfer belt recovery blade.
* F7: Drum surface potential (V0) sensor / G8: Drum surface potential (V0) sensor shutter
Clean them with a vacuum cleaner.
Notes:
When cleaning them, be careful not to let any toner or developer material enter into the detecting
section of each drum surface potential (V0) sensor.
* F13: Toner filter

If the toner filter is not replaced at the specified replacement timing, the suction efficiency against
the scattered toner decreases, and thus it may cause suction failure and the amount of scattered
toner in the equipment may increase. So be sure to replace it periodically.

7 - 54
7.7.7 Developer unit (K, Y, M, and C)
G5 G2
G4
G6
G5 G1
Fig. 7-61

Operation
check
G1 Developer unit B 204-6
7
G2 Developer unit drive gear W1 62-39
G3 Developer material R3 R3 203-2
G4 Front shield B R3 R3 62-32
G5 Side shield B R3 R3 63-23
63-24
G6 Doctor blade B R3 R3 62-30
* G1: Developer unit
1. Cleaning
Clean the doctor blade so as to prevent developer material from adhering to it when the drum
is being replaced.
Space the front shield from the developer sleeve and then insert a doctor blade cleaning jig
into the doctor sleeve gap. Then clean the doctor blade by running the jig for 3 times to and
fro along with the edge of the blade.
Fig. 7-62

7 - 55
2. Removal of foreign matter in the developer unit
(1) Pull out the process unit (EPU).
(2) Lift up the urethane sheet.
(3) Insert the cleaning jig all the way in the developer unit at a position approx. 30 mm away
from the white streak.
30mm
Fig. 7-63
(4) Slide the cleaning jig to where the white streak appears.
(5) Pull out the cleaning jig while manually turning the gear to rotate the developer sleeve.
Gear
Fig. 7-64
Tip:
If foreign matter is not removed by the above procedure, take off the developer unit,
discharge the developer material on to a sheet of clean paper and then remove any foreign
matter found. If you cannot find any foreign matter, exchange the developer material.

7 - 56
3. Removal of foreign matter on the developer sleeve
(1) Apply a sheet of paper to the developer sleeve.
(2) Scrape off foreign matter and developer material on the developer sleeve using the jig.
Foreign matter
Fig. 7-65 7
4. Scattered toner
If toner is scattered in the developer unit or has accumulated in the developer unit duct, check
if the toner filter has been periodically replaced. If not, it may increase the amount of the toner
scattered around the developer unit.
Notes:
After the toner filter was replaced, check if the following parts are stained with toner and clean
them if required:
G1: Developer unit, G2: Developer unit drive section, G4: Front shield, G5: Side shield
* G3: Developer material

After replacing the developer material, be sure to perform the auto-toner sensor adjustment and
then image quality control initialization.

7 - 57
H3
H1
H2
Fig. 7-66

Operation
check
H1 Waste toner box full B 65-45
detection sensor
H2 Waste toner amount B 65-45
detection sensor
H3 Waste toner detection B 5-17
sensor

7 - 58
7.7.9 Transfer belt unit / Transfer belt cleaning unit
I6 I2 I2 I2 I2 I1 I5 I4
I3
I9
I10
I8 I7 I7
Fig. 7-67

Operation
check
I1 Transfer belt R3 R3 31-33
I2 1st transfer roller R3 R3 30-58
31-23
7
I3 Cleaning facing roller R3 R3 31-16
I4 2nd transfer facing roller R3 R3 30-34
I5 2nd transfer facing roller 248/275/303 314 30-51
cleaning mylar
I6 Tension roller R3 R3 33-11
I7 Idling roller R3 R3 30-55
I8 Transfer belt cleaning 248/275/303 314 34-1
blade
I9 Recovery blade B R3 R3 34-17
I10 Transfer belt cleaner side 248/275/303 314 34-18
seal 34-22
* I1: Transfer belt
- Do not touch the front and rear surfaces of the transfer belt surface with bare hands.
- Prevent oil or other foreign matter from adhering to both surfaces of the transfer belt.
- Do not apply external pressure that might scratch the transfer belt.
- When replacing the belt and transfer belt cleaning unit, apply patting powder sufficiently
and evenly. Otherwise, it may reduce the cleaning efficiency.
- When replacing the transfer belt, clean the cleaning facing roller, 2nd transfer facing roller
and tension roller with alcohol. Then make sure that there is no foreign matter on the 1st
transfer roller surface and then install a new transfer belt.
Fully clean up the toner and such adhering to the roller with alcohol, and then wipe it with a
dry cloth until no trace remains. Take care not to have the transfer belt surface being
damaged or dented. Replace the transfer belt with a new one regardless of the number of
output pages, if any crack or major scar is found.
3. Resetting the counter at the replacement

Counter resetting is not possible in the PM support mode because the transfer belt is not a
PM part. Therefore reset the counter in the PM management setting (08-6328-0) after the
transfer belt has been replaced.

7 - 59
* I2: 1st transfer roller
1. When the 1st transfer roller is replaced, apply FLOIL (GE-334C) all around the shaft on the
rear edge of the roller contacting with the bushing inside the roller holder
2. Counter resetting is not possible in the PM support mode because the 1st transfer roller is not
a PM part. Therefore reset the counter in the following PM management settings after the 1st
transfer roller was replaced.
- 08-6314-0: 1st transfer roller (K)
- 08-6316-0: 1st transfer roller (Y)
- 08-6318-0: 1st transfer roller (M)
- 08-6320-0: 1st transfer roller (C)
* I3: Cleaning facing roller, I4: 2nd transfer facing roller, I6: Tension roller, I7: Idling roller
Fully clean up the toner and such adhering to the roller with alcohol, since an image failure may
occur if there is any dirt remaining on the roller. Also, remove dust and toner scattering adhering
to the inside of the transfer belt unit in order to keep rollers clean.
* I8: Transfer belt cleaning blade


7 - 60
* l10: Transfer belt cleaner side seal
Be sure to attach the transfer belt cleaner side seals according to the criteria in the figure below.
toner scattering.
0~0.5 mm 0~0.5 mm
A
A
0~1 mm
0~1 mm
Fig. 7-68

7
Blade Blade Blade
Fig. 7-69
When replacing the transfer belt cleaner side seal, check if the molded part on the back side of
the removed recovery blade is dirty. Clean it if required.
Notes:
• Do not use alcohol because urethane foam will be removed.
• Cleaning on the back side of the Mylar is not necessary even if it is dirty.
Urethane foam
Recovery blade
Cleaning
Mylar
Urethane foam
Fig. 7-70

7 - 61
J2
J1
J3
J3
J3
Fig. 7-71

Operation
check
J1 Image quality sensor A R3 R3 6-6
J2 Sensor shutter B R3 R3 6-28
J3 Image position aligning A R3 R3 6-5
sensor
(Front/Center/Rear)
* J1: Image quality sensor, J2: Sensor shutter, J3: Image position aligning sensor
Clean the image quality sensor, image position aligning sensor (Front/Center/Rear) and the
sensor shutter when replacing the transfer belt cleaning blade and the blade seal, or the transfer
belt itself.

7 - 62
7.7.11 2nd transfer roller unit
K5 K3 K11
K12
K6
K8 K10
K1
K2
K7
K4
K9
Fig. 7-72
7
Operation
check
K1 2nd transfer roller 248/275/303 266 29-31
K2 2nd transfer roller cleaning 248/275/303 266 29-24
blade
K3 2nd transfer roller side seal 248/275/303 266 29-34
K4 Registration roller A R3 R3 21-28
(rubber)
K5 2nd transfer side paper B
K6 2nd transfer roller paper A 29-41
guide
K7 2nd transfer lubricant unit A 248/275/303 266 29-9
K8 Grounding plate FL 29-35
K9 Paper dust cleaning brush B 22-45
K10 TRU waste toner box 496/550/606 532 27-47
K11 TRU waste toner amount B 27-46
detection sensor
K12 TRU waste toner auger W1
drive gear (tooth face and
shaft)

7 - 63
* K1: 2nd transfer roller
Since the bearing [3] is press-fitted in the bushing [1] and [2], be sure to remove it straight so that
it does not fall off.
[3] [2]
[1] [3]
Fig. 7-73
* K3: 2nd transfer roller side seal

Be sure to attach the 2nd transfer roller side seal according to the criteria in the figure below.
toner scattering.
0~0.5 mm 0~0.5 mm
A
A
A
0~0.5 mm
2nd transfer roller

cleaning blade
2nd transfer roller
side seal (front)
Fig. 7-74

Blade Blade Blade
Fig. 7-75

7 - 64
* K8: Grounding plate
Apply 1 rice-sized grain of Floil (GE-334C) at the point that contacts with the shaft of the 2nd
transfer roller.
Fig. 7-76
7
* K9: Paper dust cleaning brush (registration roller)

Take off the paper dust removing brush (registration roller) from the 2nd transfer unit, and then
remove the paper dust on the brush with a vacuum cleaner.
* K12: TRU waste toner auger drive gear

After the TRU waste toner box was replaced, apply 1 rice-sized grain of white grease (Molykote
EM30-L) over the teeth of the TRU waste toner auger drive gear.
Fig. 7-77

7 - 65
7.7.12 Fuser unit
L9 L15 L11 L2 L5
L10
L14
L6
L4
L7 L8 L12 L1 L3 L13 L13 L13

Fig. 7-78

Operation
check
L1 Pressure roller 450/500/550 1804 42-1
L2 Pressure roller separation 450/500/550 1804 41-3
finger
L3 Pressure roller thermistor A R3 R3 42-15
(edge)
L4 Pressure roller thermistor A R3 R3 42-15
(center/side)
L5 Pressure roller thermostat A R3 R3 42-16
(center/side) 42-17
L6 Fuser belt 225/250/275 902 43-16
L7 Fuser roller 225/250/275 902 43-17
L8 Fuser belt guide 225/250/275 902 43-18
L9 Fuser belt thermistor A R3 R3 40-23
(edge)
L10 Fuser belt thermostat A R3 R3 43-42
L11 Separation plate A 43-53
L12 Entry guide A
L13 Fuser unit gear (tooth face W2
and shaft)
L14 Fuser belt thermopile A R3 R3 38-2
L15 Rotor A
Notes:
When the energy saver or the sleep mode is OFF or the settings are changed, PM parts of the
fuser unit must be managed with the driving count together with the printing count.
* L1: Pressure roller, M6: Fuser belt
7 - 66
Pressure roller
- Do not leave any oil (fingerprints, etc.) on the pressure roller.
- Be careful not to allow any hard object to hit or rub against the pressure roller, or it may be
damaged, possibly resulting in poor cleaning.
Fuser belt
- Be careful not to fold the surface of the fuser belt.
- Do not touch the fuser belt surface with bare hands.
- Prevent oil or other foreign matter from staining the fuser belt surface.
- Do not apply external pressure that might scratch the fuser belt.
When the fuser belt and pressure roller become dirty, they will cause jamming. If this
happens, wipe the surface clean with a suitable cloth. For easier cleaning, clean the belt and
roller while they are still warm.
However, toner adhering to and hardened on the surface of the fuser belt or the pressure
roller may not be cleaned out only with dry cloth.
In this case, use alcohol (e.g. ethanol) to clean it. If the toner is still not removed completely,
use a toner remover.
When using alcohol or a toner remover, soak soft cloth in it and wipe over the surface. 7
Notes:
• Be careful not to rub the fuser belt and pressure roller surface with your nails or hard objects
because it can be easily damaged. Do not use silicone oil on the fuser belt and pressure
roller.
• If alcohol or a toner remover has been used, trail marks may be left. In this case, remove
them by wiping with dry cloth.
• Be careful not to make any scratch, dent or crease on the surface of the pressure roller.
3. Checking
- Check for stain and damage on the fuser belt and pressure roller, and clean if necessary.
- Check the separation plate and fingers and check for chipped tips.
- Check the thermistors contact and non-contact status.
- Check the fused and fixed condition of the toner.
- Check the gap between the inlet guide and pressure roller.
- Check the fuser belt for proper transportation.
- Check the pressure roller for proper rotation.
4. Checking after the assembly of the fuser belt unit

After the assembly, rotate the fuser belt for a round to confirm that the belt is neither folded
nor scratched.
A folded or scratched belt may be broken when it is in use.
Notes:
Never rotate the fuser belt in the reverse direction as it will cause deformation of the thermistor
and discharge brush.
* L2: Pressure roller separation finger

The paper jam may be caused if the tip of the finger is damaged or deformed. If there is any
problem with it, replace the finger with a new one regardless of the number of output pages
which have been made. Do not damage the tip of the finger during the cleaning. The finger may
be damaged if the toner adhering to the tip of it is scraped off forcibly. Replace the finger if the
toner is sticking to it heavily.
* L3, L4: Pressure roller thermistor

Clean the thermistor with alcohol if the toner or dirt is sticking to it when the fuser belt is replaced.
Do not deform or damage the thermistor during the cleaning. Replace the thermistor with a new
one if it is damaged or deformed regardless of degree.

7 - 67
* L11: Separation plate
If toner adheres to the separation plate, wipe it off with dry cloth.
Do not take off the separation plate unless otherwise required.
* L13: Fuser unit gear

Wipe off any old grease, and then apply 3 to 4 rice-sized grains of white grease (Molykote HP-
300) onto the gear teeth and shafts.
Notes:
Since the one-way clutch is pressed into the gear (GEAR-8H40-FMR) that is attached to the
shaft of the fuser roller, apply grease on the tooth face only. Do not apply grease on the shaft.
GEAR-8H40-FMR
Fig. 7-79
* L14: Fuser belt thermopile

Take off the fuser belt thermopile from the equipment and wipe off the dirt using a cloth with a
small amount of alcohol. Do not touch the lens of the thermopile by hand. Clean the thermopile at
the timing shown below.

* L15: Rotor
If the surface of the rotor is dirty, wipe off the dirt.

7 - 68
7.7.13 Bridge unit
M6 M5 M4
M3 M2 M1
Fig. 7-80

Operation
check
7
1
2
3
M4 Reverse roller A 24-25
7.7.14 Paper exit unit
N1
N2
Fig. 7-81

Operation
check
N1 Upper paper exit roller A 36-6
N2 Lower paper exit roller A 35-27

7 - 69
7.7.15 RADF
O5 O9 O4 O3 O2 O1
O6 O7 O8 O10 O11 O12 O13 O14

Fig. 7-82

Operation
check
O1 Pickup roller A 120 - 81-12
O2 Separation roller A 120 - 82-8
O3 Feed roller A 120 - 81-12
O4 Original registration roller A 84-12
O5 Intermediate transfer roller A 84-4
O6 Reading start roller A 84-6
O7 RADF original glass A 51-18
O8 Reading end roller A 84-2
O9 Reverse registration roller A 84-1
O10 Exit intermediate roller A 86-26
O11 Exit/reverse roller A 86-26
O12 Reverse roller A 83-16
O13 Exit roller A 86-28
O14 Platen sheet B or A 92-3

7 - 70
7.7.16 LCF (MP-2501)
P6 P7 P2 P1 P7
P3
P7 7
Fig. 7-83

Operation
check
P1 Pickup roller A 500 - 5-46
P2 Feed roller A 500 - 4-2
P3 Separation roller A 500 - 4-3
P4 Drive gear W1
(tooth face)
P5 Brush unit B
P6 Paper path section B
P7 Sensor section B 2-3

7 - 71
* P5: Brush unit
Remove the brush unit, and clean the paper dust of the entire brush unit.
Fig. 7-84
* P6: Paper path section

Remove the brush unit and feed roller, clean the paper dust of paper path section and the
shaded area of figure bellow.
Shaded area
Fig. 7-85

7 - 72
7.8 Storage of Supplies and Replacement Parts
Precautions for storing supplies and replacement parts are shown below.
1. Toner/Developer
Toner and developer should be stored in a place where the ambient temperature is between 10°C to
35°C (no condensation), and should also be protected against direct sunlight during transportation.
2. Photoconductive drum
Like the toner and developer, photoconductive drum should be stored in a dark place where the
ambient temperature is between 10°C to 35°C (no condensation). Be sure to avoid places where
drums may be subjected to high humidity, chemicals and/or their fumes.
3. Drum cleaning blade / Transfer belt cleaning blade

This item should be stored in a flat place where the ambient temperature is between 10°C to 35°C,
and should also be protected against high humidity, chemicals and/or their fumes.
4. Transfer belt / Transfer roller / Fuser belt / Pressure roller

Avoid places where the rollers may be subjected to high humidity, chemicals and/or their fumes.
5. Paper 7
Avoid storing copy paper in places where it may be subjected to high humidity.
After a package is opened, be sure to place and store it in a storage bag.

7 - 73
7.9 PM KIT
A PM kit is a package for each unit of replacement parts requiring PM
Parts list
KIT name Component Qty.
<P-I>*1
EPU-KIT-FC65-G Needle electrode 1 64-13
Main charger grid 1 64-17A
Needle electrode cleaner 1 64-16
Drum cleaning blade 1 63-21
EPU-KIT-FC65-S Needle electrode 1 64-13
(For e-STUDIO6550C: K) Main charger grid 1 64-17B
Needle electrode cleaner 1 64-16
Drum cleaning blade 1 63-21
TBU-KIT-FC65 2nd transfer facing roller cleaning pad 1 30-51
Transfer belt cleaning blade 1 34-1
Transfer belt cleaner side seal (front) 1 34-18
Transfer belt cleaner side seal (rear) 1 34-22
TR2-KIT-FC65 2nd transfer roller 1 29-31
2nd transfer roller cleaning blade*2 1 29-24
2nd transfer Lubricant unit 1 29-9
FLTR-KIT-FC55 Toner filter 1 49-11
Ozone filter 1 1 49-4
FLTR-KIT-FC65 Toner filter 1 49-11
VOC filter 1 1 1-107
VOC filter 2 1 2-111
FR-KIT-FC55 Fuser roller 1 43-17
Fuser belt 1 43-16
Pressure roller 1 42-1
Pressure roller separation finger 5 41-3
Fuser belt guide 2 43-18
ROL-KIT-81CST Pickup roller 1 11-36
Feed roller 1 11-36
Separation roller 1 11-35
DF-KIT-3018 Pickup roller 1 81-12
Feed roller 1 81-12
ROL-KIT-4004 Pickup roller 2 5-46
Feed roller 2 4-2
*1: Part list <P-I> represents the page item in “e-STUDIO5540C/6540C/6550C, e-STUDIO5560C/
6560C/6570C Service Parts List”.
*2: The following seal is attached to the 2nd transfer roller cleaning blade.
Part Qty. P-I

2nd transfer roller side seal 1 29-34

7 - 74
7.10 Maintenance Part List
The parts used for the maintenance of this equipment are as follows.
Parts list
No. Item Purpose
<P-I>*1
1 Cleaning brush Cleaning inside of the equipment 201-1
2 Doctor blade cleaning jig Cleaning the doctor blade 201-7
3 Wire holder jig Fixing the wire at the assembly of the carriage wire 201-2
4 RADF positioning pin Determining the position of the RADF 201-5
5 Doctor-sleeve jig Measuring the gap between the development sleeve 201-6
and the doctor blade
6 Belt tension jig Adjusting the belt tension at the installation of the 201-3
scan motor
7 Separation plate gap jig Measuring the gap between the separation plate and 201-11
the fuser belt
8 Thermostat gap confirmation jig Measuring the gap between the thermostat and the 201-9
fuser belt, and the thermostat and the pressure roller
9 Thermistor gap confirmation jig Measuring the gap between the thermistor and the 201-10
pressure roller 7
10 Drum bag Storing the drum 201-4
11 Download jig (DLM board) Updating the scanner/options ROM 202-1
12 ROM Installing the DLM board 202-10
13 Download jig-2 (6 Flash ROMs) Updating the system/engine ROM 202-2
14 ROM writer adapter (For 1881) Writing the data of PWA-DWNLD-350-JIG2 202-4
15 ROM writer adapter (For 1931) Writing the data of PWA-DWNLD-350-JIG2 202-5
16 Toner seal plate*2 Preventing foreign matter from entering into the toner 201-8
supply opening (for transporting the unpacked
equipment)
17 Patting powder For transfer belt 201-12
18 Color test chart (TCC-2) For test print (A4/LT) 201-13
19 Color test chart For test print (A3/LD) 201-25
*1: Part list <P-I> represents the page item in “e-STUDIO5540C/6540C/6550C, e-STUDIO5560C/

7 - 75
1 2 3 4 5 6 7
8 9 10 11 12 13 14,15
16 17 18 19
Fig. 7-86

7 - 76
7.11 Grease List
The parts used for the maintenance of this equipment are as follows.
Parts list
Symbol Grease name Volume Container
<P-I>*
L Launa 40 100 cc Oiler 201-21
W1 White grease (Molykote EM-30L) 100 g Tube 201-24
W2 White grease (Molykote HP-300) 10 g Bottle 201-22
AV Alvania No.2 100 g Tube 201-23
FL Floil (GE-334C) 20 g Bottle
* Part list <P-I> represents the page item in “e-STUDIO5540C/6540C/6550C, e-STUDIO5560C/
7.12 Operational Items in Overhauling (e-STUDIO5540C/6540C/

6550C only)
Overhauling must be performed in order to maintain the quality level of this equipment at the following
timing.
e-STUDIO5540C: When the number of output pages has reached 900,000 or 2.5 years have 7
passed from the start of use (Whichever is earlier.)
e-STUDIO6540C: When the number of output pages has reached 1,000,000 or 2.5 years have
e-STUDIO6550C: When the number of output pages has reached 1,100,000 or 2.5 years have
(1) Replace all the PM parts.
(2) Check the components in the drive section (gears, pulleys, timing belts, etc.). Replace them with
new ones if they are damaged.
(3) Check all the adhesives such as tape and Mylar if they are damaged or have become unstuck.
Replace them with new ones if necessary.
(4) Check the performance of all the switches and sensors. Replace them with new ones if
necessary.
(5) Clean inside the equipment thoroughly.

7 - 77
7.13 Machine Refreshing Checklist (e-STUDIO5560C/6560C/6570C
only)
Item Description
Cleaning A: Clean with alcohol
B: Clean with soft pad, cloth or vacuum cleaner
Lubrication/ W1: White grease (Molykote EM-30L)
Coating
Replacement Value: Replacement cycle
R1: Replacement
R2: For preventive maintenance, check if the parts are damaged and replace
them as required. If the parts are not replaced at the machine refreshing
interval, inspect them at the subsequent PM.
R3: Replace if deformed or damaged. If the parts are not replaced at the
machine refreshing interval, inspect them at the subsequent PM.
R4: Lubrication recommended: If the parts are not lubricated at the machine
refreshing interval, inspect their lubrication status at the subsequent PM.
Operation check O: After cleaning or replacement, confirm there is no problem.
Notes:
• When performing machine refreshment, check the items in the preventive maintenance checklist
in addition to the items in the machine refreshing checklist.
• Perform cleaning and lubricating in the following timing. Lubricate the replacement parts
Model Replacement cycle

e-STUDIO5560C 900,000 sheets
• The value in the “Replacement” field of the table below indicates the replacement number of
output pages in either the black or the full color mode.
• The replacement cycle of the parts in the feeding section equals to the number of sheets fed from
each paper source.
• Be careful not to put oil on the rollers, belts and belt pulleys when lubricating.
• Parts list <P-I> represents the page item in “e-STUDIO5560C/6560C/6570C Service Parts List”.
Replacement
Parts
Lubrication/ (x 1,000 Operation
Items to check Cleaning (x 1,000 list
Coating drive check
sheets) <P-I>
counts)
1 Drum drive unit W1 R4 R4 -
2 Development drive unit W1 R4 R4 -
3 Paper feeding drive unit W1 R4 R4 -
4 Fuser drive unit W1 R4 R4 -
I1 Transfer belt A R2 R2 31-33
I2 1st transfer roller B R2 R2 30-58
31-23
I3 2nd transfer facing roller A R2 R2 30-34

7 - 78
8. ERROR CODE and TROUBLESHOOTING
8.1 General Descriptions

This chapter explains the procedures for solving troubles occurring in the equipment.
When a trouble occurs, check if an error code is displayed on the LCD screen of the control panel first.
If displayed, refer to “8.2Error Code List” to figure out the classification and contents of the error, and
then refer to “8.3Diagnosis and Prescription for Each Error Code” to remove its cause.
If not displayed and the equipment does not operate properly or images are not printed properly, refer
to “8.4Other errors” or “8.5Troubleshooting for the Image” to remove its cause.
Notes:
If unusual odor is detected or if smoke or fire comes out of the equipment, immediately turn the
power OFF.
Even in the cases other than the above, fully observe safety precautions.
If any PC board or HDD shall be replaced, refer to  P. 9-22"9.2 Precautions, Procedures and
Settings for Replacing PC Boards and HDD".
8.1.1 If a problem continues even after performing all troubleshooting.

If a problem continues even after performing all troubleshooting and technical tips, report the problem
to the appropriate Toshiba service center along with the following information. This information will help
the service center understand your problem and take quick action to find the solution. 8
1. Serial Number
2. List Print
Refer to the appropriate Service Manual / Service Handbook for the detailed procedure to obtain
a List Print.
A. Enter the value given below to obtain a List Print by CSV file.
9S-300: All CSV files
B. Enter the value given below to obtain a List Print by printing it out.
9S-101: 05 code
9S-102: 08 code
9S-104: Pixel counter data (Toner cartridge standard)
9S-106: Error history (1000 cases max)
9S-108: Firmware update log (200 cases max)
9S-110: Power on/off log (100 cases max)
3. For image-related problems, collect image samples with the problem areas and the feeding direction
marked first. Then provide information about the media type and weight, and the print data / spool
files for duplicating the problem.
4. For abnormal acoustic noise, describe the situation in as much detail as possible.
5. For hardware-related problems, provide photos of any broken parts, paper jams, etc.
In case of paper jams, include the type of paper and its manufacturer.
6. For software-related problems, provide list prints, TopAccess Logs and the detailed procedure
needed to duplicate the problem.
* This is the minimum information required to report a complaint. It would be appreciated if you could
obtain additional information.
* Follow the directions of the service center if they request additional information as each issue is
unique to some degree.

ERROR CODE and TROUBLESHOOTING
8-1
8.1.2 Collection of debug logs with a USB device
Notes:
To collect the debug log with USB media, External version of HD data (08-8952) needs to be
“T130HD0W3000” or later. (e-STUDIO5540C/6540C/6550C)
[ 1 ] General description
The purpose of collecting the debug logs is to acquire the information for analyzing problems which
occurred during the MFP's operation. In such a case, you can collect the debug logs by inserting a USB
device into the MFP. Even if the power has to be turned OFF with the main power switch after a
problem occurs, the debug logs will be saved in the MFP (up to 3 logs). If the debug logs have already
been saved in the MFP, they also can be collected.
The following information is included in the USB debug logs.

Internal operation, Job history, HDD/memory usage status, etc. (Personal/Corporate information
(address book) not included)
When the debug logs are collected, also do so for the following information since it may be difficult to
investigate only using the debug log.
• List print mode ([9] + [START]) [300: All CSV files]
• Job logs below in TopAccess -> [Logs] -> [Export Logs]
- Print Job Log Export
- Fax Transmission Journal Export
- Fax Reception Journal Export
- Scan Log Export
- Messages Log Export
• Problem occurrence time
Or the time when the customer called if it is difficult to work out when it occurred.
• Status of when you collected the debug log
As in the example below, check the status to know if the problem occurred at the debug log
collection or how the customer recovered it.
E.g.
- You checked the problem and connected a USB device to the equipment.
- No problem occurred when an attempt to collect the debug log was made; however the customer
did turn the main power switch OFF when the problem occurred, so the log can be collected.
[ 2 ] Collection procedure
1. Note
When collecting a log, be sure to obtain consent from the user in advance and get the dedicated
script file from the service center.
2. About USB devices
Be sure to format the USB device with FAT16/32 beforehand. (Recommend size: 2GB or more)
3. Advance preparation of collection
Store the dedicated script file to the root directory of the USB device.
4. Procedure for collecting debug logs
1. Insert USB device, in which the dedicated script file is stored, into the MFP while the
power is ON.
2. The LED in the MFP starts blinking after the USB device has been inserted.
3. When the collection of the debug logs is finished, beeping is heard.
4. After the beeping has stopped, remove the USB device.
Notes:
• Do not remove the USB device while the LED in the MFP is blinking.
• If the LED does not start blinking after the USB device is inserted and a few minutes have
passed, try the procedure from step 1 again.
• If there is no beeping after the LED starts blinking (about 20 minutes), try procedure from step
1 again.
• If the USB device is inserted when the MFP is not ready, the debug logs cannot be collected.

8-2
5. Collected debug logs
- When the collection of the debug logs is completed, the compressed file of the collected logs is
stored in the root directory of the USB device.
File name: XXXX.YYYYMMDDHHmmSS
(XXXX= Serial number of the equipment, YYYY= year, MM= month, DD= day, HH= hour, mm=
minute, SS= second)
- After the debug logs have been collected, be sure to send them to the service center together
with a report.

8-3
8.2 Error Code List
The following error codes is displayed at the upper right of the screen when the “CLEAR PAPER” or
“CALL SERVICE” symbol is blinking.
8.2.1 Jam
Error code Classification Contents Troubleshooting

E010 Paper transport jam Jam not reaching the fuser transport sensor P. 8-48
The paper which has passed through the
fuser unit does not reach the fuser transport
sensor.
E011 Other paper jam Transfer belt paper-clinging jam: The paper P. 8-64
after the 2nd transfer is clinging to the
transfer belt, or a paper jam occurred
between the registration roller and the
paper clinging detection sensor.
E020 Paper transport jam Stop jam at the fuser transport sensor: The P. 8-49
trailing edge of the paper does not pass the
fuser transport sensor after its leading edge
has reached this sensor.
E030 Other paper jam Power-ON jam: The paper is remaining on P. 8-49
the paper transport path when power is
turned ON.
E061 Incorrect paper size setting for 1st drawer: P. 8-66
The size of paper in the 1st drawer differs
from size setting of the equipment.
E062 Incorrect paper size setting for 2nd drawer: P. 8-66
The size of paper in the 2nd drawer differs
E063 Incorrect paper size setting for 3rd drawer: P. 8-66
The size of paper in the 3rd drawer differs
E064 Incorrect paper size setting for 4th drawer: P. 8-66
The size of paper in the 4th drawer differs
E065 Incorrect paper size setting for bypass tray: P. 8-66
The size of paper in the bypass tray differs
E071 1st drawer media type mis-setting jam: The P. 8-67
media type setting of the 1st drawer is
incorrect.
E072 2nd drawer media type mis-setting jam: P. 8-67
The media type setting of the 2nd drawer is
incorrect.
E073 3rd drawer media type mis-setting jam: The P. 8-67
media type setting of the 3rd drawer is
incorrect.
E074 4th drawer media type mis-setting jam: The P. 8-67
media type setting of the 4th drawer is
incorrect.
E075 Option LCF media type mis-setting jam: P. 8-67
The media type setting of the option LCF is
incorrect.

8-4
E076 Other paper jam Tandem LCF media type mis-setting jam: P. 8-67
The media type setting of the tandem LCF
is incorrect.
E090 Image data delay jam: Image data to be P. 8-67
printed cannot be prepared.
E091 Motor-ON time-out jam: The equipment P. 8-68
does not operate normally because
abnormality occurred on an interface
between the SYS board and engine
firmware.
E0A0 Image transport ready time-out jam: Image P. 8-69
data to be printed cannot be sent.
E110 Paper misfeeding ADU misfeeding (Paper not reaching the P. 8-43
registration sensor): The paper which has
passed through ADU does not reach the
registration sensor during duplex printing.
E120 Bypass misfeeding (Paper not reaching the P. 8-43
bypass feed sensor): Paper fed from the
bypass tray does not reach the bypass feed
sensor.
E130 1st drawer misfeeding (Paper not reaching P. 8-44 8
the 1st drawer feed sensor): The paper fed
from the 1st drawer does not reach the 1st
drawer feed sensor.
E140 2nd drawer misfeeding (Paper not reaching P. 8-45
the 2nd drawer feed sensor): The paper fed
from the 2nd drawer does not reach the 2nd
drawer feed sensor.
E150 3rd drawer misfeeding (Paper not reaching P. 8-45
the 3rd drawer feed sensor): The paper fed
from the 3rd drawer does not reach the 3rd
drawer feed sensor.
E160 4th drawer misfeeding (Paper not reaching P. 8-46
the 4th drawer feed sensor): The paper fed
from the 4th drawer does not reach the 4th
drawer feed sensor.
E180 Option LCF misfeeding (Paper not reaching P. 8-46
the LCF feed sensor): Paper fed from the
LCF does not reach the LCF feed sensor.
E190 LCF misfeeding (Paper not reaching the P. 8-47
LCF feed sensor): The paper fed from the
LCF does not reach the LCF feed sensor.
E200 Paper transport jam 1st drawer transport jam (Paper not P. 8-50
reaching the registration sensor): The
paper does not reach the registration
sensor after it has passed the 1st drawer
feed sensor.
E210 2nd drawer transport jam (Paper not P. 8-50
feed sensor.

8-5
E220 Paper transport jam 2nd drawer transport jam (Paper not P. 8-51
reaching the 1st drawer feed sensor): The
paper does not reach the 1st drawer
transport sensor after it has passed the 2nd
drawer feed sensor.
E230 1st drawer misfeeding (Paper not reaching P. 8-51
the 1st drawer transport sensor): Paper fed
from the 1st drawer does not reach the 1st
drawer transport sensor.
E240 .2nd drawer misfeeding (Paper not P. 8-52
reaching the 2nd drawer transport sensor):
Paper fed from the 2nd drawer does not
reach the 2nd drawer transport sensor.
E260 Option LCF transport jam (Paper not P. 8-53
reaching the registration sensor):
E270 Bypass transport jam (Paper not reaching P. 8-50
the registration sensor): Paper fed from the
bypass tray and passed through the bypass
feed sensor does not reach the registration
sensor.
E290 Option LCF transport jam: Paper fed from P. 8-53
the Option LCF does not reach the 1st
E2B0 Stop jam at the registration sensor (1st P. 8-61
drawer)
E2B1 Stop jam at the registration sensor (2nd P. 8-61
drawer)
E2B2 Stop jam at the registration sensor (3rd P. 8-61
drawer)
E2B3 Stop jam at the registration sensor (4th P. 8-61
drawer)
E2B4 Stop jam at the registration sensor (Bypass P. 8-61
tray)
E2B5 Stop jam at the registration sensor (LCF) P. 8-61
E2B6 Stop jam at the registration sensor (ADU) P. 8-61
E2B7 Stop jam at the registration sensor (option P. 8-61
LCF)
E300 3rd drawer transport jam (Paper not P. 8-50
feed sensor.
drawer feed sensor.
reaching the 2nd drawer feed sensor): The
paper does not reach the 2nd drawer
transport sensor after it has passed the 3rd
drawer feed sensor.

8-6
E330 Paper transport jam 4th drawer transport jam (Paper not P. 8-50
feed sensor.
E340 4th drawer transport jam (Paper not P. 8-51
drawer feed sensor.
reaching the 2nd drawer feed sensor): The
paper does not reach the 2nd drawer
transport sensor after it has passed the 3rd
drawer feed sensor.
reaching the 3rd drawer feed sensor): The
paper does not reach the 3rd drawer feed
sensor after it has passed the 4th drawer
feed sensor.
E370 3rd drawer misfeeding (Paper not reaching P. 8-55 8
the 3rd drawer transport sensor): Paper fed
from the 3rd drawer does not reach the 3rd
E380 4th drawer misfeeding (Paper not reaching P. 8-56
the 4th drawer transport sensor): Paper fed
from the 4th drawer does not reach the 4th
E3C0 LCF transport jam (Paper not reaching the P. 8-50
registration sensor): Paper fed from the
LCF and passed through the 1st drawer
feed sensor does not reach the registration
sensor.
E3D0 LCF transport jam (Paper not reaching the P. 8-51
1st drawer feed sensor): Paper fed from the
LCF and passed through the 2nd drawer
feed sensor does not reach the 1st drawer
transport sensor.
E3E0 LCF transport jam (Paper not reaching the P. 8-54
2nd drawer feed sensor): Paper fed from
the LCF and passed through the LCF feed
sensor does not reach the 2nd drawer
transport sensor.
E3F0 Tandem LCF misfeeding (Paper not P. 8-57
reaching the tandem LCF feed sensor):
Paper fed from the Tandem LCF does not
reach the tandem LCF transport sensor.

8-7
E400 Cover open jam Duplexing unit open jam P. 8-73
E430 ADU open jam: The ADU has opened P. 8-73
during printing.
E440 Paper feed cover open jam: The paper feed P. 8-74
cover has opened during printing.
E450 Optional LCF open jam: The optional LCF P. 8-74
has been disconnected from the equipment
during printing.
E480 Bridge unit open jam: The bridge unit has P. 8-74
opened during printing.
E4A0 Waste toner cover open jam (printing) P. 8-75
E4B0 Reverse path cover open jam (printing): P. 8-75
The reverse path cover has opened during
printing.
E510 Paper transport jam ADU transport jam: The paper does not P. 8-58
(ADU section) reach the reverse path sensor after it is
switchbacked in the reverse section.
E511 ADU misfeeding (Paper not reaching the P. 8-58
duplexing unit path entrance sensor)
E540 ADU transport jam: Paper does not reach P. 8-59
the duplexing unit path exit sensor after it
has passed the duplexing unit path
entrance sensor.
E550 Other paper jam Paper remaining jam on the transport path: P. 8-69
The paper is remaining on the transport
path when printing is finished.
E551 Paper remaining jam on the transport path: P. 8-71
(when a service call occurs)
E552 Paper remaining jam on the transport path: P. 8-71
(when the cover is closed)
E570 Paper transport jam Jam not reaching the bridge unit. P. 8-60
E580 Stop jam at the bridge unit P. 8-60
E590 Jam not reaching the upper paper exit P. 8-40
sensor
E5A0 Stop jam at the upper paper exit sensor P. 8-41
E712 RADF jam Jam not reaching the original registration P. 8-76
sensor: The original fed from the original
feeding tray does not reach the original
registration sensor.
E714 Feed signal reception jam: The feed signal P. 8-76
is received even no original exists on the
original feeding tray.
E721 Jam not reaching the read sensor: The P. 8-77
original does not reach the read sensor
after it has passed the registration sensor
(when scanning obverse side) or the
reverse sensor (when scanning reverse
side).

8-8
E722 RADF jam Jam not reaching the original exit/reverse P. 8-77
sensor (during scanning): The original
which passed the read sensor does not
reach the original exit/reverse sensor when
it is transported from the scanning section
to exit section.
E724 Stop jam at the original registration sensor: P. 8-78
The trailing edge of the original does not
pass the original registration sensor after its
leading edge has reached this sensor.
E725 Stop jam at the read sensor: The trailing P. 8-77
edge of the original does not pass the read
sensor after its leading edge has reached
this sensor.
E726 Transport/exit signal reception jam: RADF P. 8-78
receives the transport/exit reception signal
from the equipment when no original is at
the exposure waiting position.
E727 Jam not reaching the original reading end P. 8-78
sensor
E729 Stop jam at the original reading end sensor P. 8-79 8
E731 Stop jam at the original exit/reverse sensor: P. 8-79
The trailing edge of the original does not
pass the original exit/reverse sensor after
its leading edge has reached this sensor.
E744 Stop jam at the original exit/reverse sensor P. 8-80
E745 Jam not reaching the original exit reverse P. 8-80
sensor
E746 Exit/reverse sensor paper remaining jam P. 8-81
E762 Registration sensor paper remaining jam P. 8-81
E770 Original width detection sensor-1 paper P. 8-81
remaining jam
remaining jam
remaining jam
E773 Intermediate transport sensor paper P. 8-81
remaining jam
E774 Reading start sensor paper remaining jam P. 8-77
E775 Reading end sensor paper remaining jam P. 8-81
E777 Exit sensor paper remaining jam P. 8-81
E860 Original jam access cover open jam P. 8-82
E870 RADF open jam P. 8-83
E871 Cover open jam in the read ready status P. 8-83
E890 ADF time out jam P. 8-83

8-9
E910 Paper transport jam Jam at the bridge unit transport sensor 1: P. 8-84
(Relay transport The paper does not reach the bridge unit
section) transport sensor 1 after it has passed the
exit sensor.
E920 Stop jam at the bridge unit transport sensor P. 8-84
1: The trailing edge of the paper does not
pass the bridge unit transport sensor 1 after
its leading edge has reached the sensor.
E930 Jam at the bridge unit transport sensor 2: P. 8-85
The trailing edge of the paper does not
reach the bridge unit transport sensor 2
after its leading edge has reached the
bridge unit transport sensor 1.
E940 Stop jam at the bridge unit transport sensor P. 8-85
2: The trailing edge of the paper does not
pass the bridge unit transport sensor 2 after
its leading edge has reached the bridge unit
transport sensor 2.
E970 Paper transport jam Jam not reaching the lower paper exit P. 8-41
(Exit section) sensor: Paper transported from the bridge
unit does not reach the lower paper exit
sensor.
E980 Stop jam at the lower paper exit sensor: P. 8-42
Paper transported from the bridge unit does
not pass the lower paper exit sensor.
E9F0 Finisher jam Punching jam: Punching is not performed P. 8-96
(Punch unit) properly.
[MJ-1103/1104 (when MJ-6102 is installed)]
EA10 Finisher jam Transport delay jam (paper not inserted) P. 8-86
EA20 (Finisher section) Paper transport jam in Finisher (entrance P. 8-86
sensor)
EA21 Paper size error jam: Paper does not reach P. 8-87
the sensor because the paper is shorter
than spec. [MJ-1103/1104]
EA22 Paper transport jam (Finisher paper P. 8-87
punching edge detection sensor): [MJ-
1103/1104]
EA23 Paper transport jam (exit sensor): [MJ- P. 8-88
1103/1104]
EA24 Paper transport jam (between entrance and P. 8-88
exit sensors): [MJ-1103/1104]
EA25 Paper transport jam (after paper stack exit): P. 8-89
[MJ-1103/1104]
EA26 Paper transport jam (stop command P. 8-89
request): [MJ-1103/1104]
EA27 Paper transport jam (paper not inserted): P. 8-89
[MJ-1103/1104]
EA28 Paper transport jam (assisting arm P. 8-90
operation delay): [MJ-1103/1104]
EA29 Paper transport jam (stack transport delay): P. 8-90
[MJ-1103/1104]

8 - 10
EA31 Finisher jam Transport path paper remaining jam: P. 8-90
(Finisher section) [MJ-1103/1104]
EA32 Exit paper remaining jam: P. 8-91
[MJ-1103/1104]
EA40 Door open jam: P. 8-91
The upper/front cover of the finisher section
or the upper/ front door of the puncher
section has opened during printing. [MJ-
1103/1104]
Cover open error:
The front cover or stationary tray cover is
opened during paper transport. [MJ-1103/
1104]
EA50 Stapling jam: Stapling is not performed P. 8-92
properly. [MJ-1103/1104]
EA60 Early arrival jam: [MJ-1103/1104] P. 8-92
EA70 Stack exit belt home position error: The P. 8-93
stack exit belt is not at the home position.
[MJ-1103/1104]
EA90 Finisher jam Door open jam: [MJ-1104]. P. 8-93
EAA0 (Saddle stitcher Power-ON jam: [MJ-1104] P. 8-94 8
section)
EAB0 Transport stop jam: The paper which P. 8-94
passed through the inlet sensor does not
reach or pass No.1 paper sensor, No. 2
paper sensor, No.3 paper sensor or
delivery sensor. [MJ-1104]
EAB1 Short paper jam (Saddle Stitch Finisher). P. 8-95
[MJ-1104]
EAD0 Other paper jam Print end command time-out jam: The P. 8-96
printing has not finished normally because
of an error occurring on the interface
between the SYS board and the engine
firmware at the end of printing.
EAE0 Finisher jam Receiving time-out jam P. 8-97
EB30 Ready time-out jam P. 8-97
EB50 Paper transport jam Paper remaining on the transport path: The P. 8-62
multiple feeding of preceding paper caused
the misfeeding of upcoming paper.
EB60 Paper remaining on the transport path: The P. 8-63
multiple feeding of preceding paper caused
the misfeeding of upcoming paper
(redetection after no jam is detected at
[EB50]).
ED10 Finisher jam Skew adjustment motor (M1) home position P. 8-98
detection abnormality
ED11 Sideways adjustment motor (M2) home P. 8-98
position detection error
ED12 Shutter home position error P. 8-99
ED13 Front alignment plate home position error P. 8-99

8 - 11
ED14 Finisher jam Rear alignment plate home position error: P. 8-100
(Finisher section) The rear alignment plate is not at the home
position. [MJ-1103/1104]
ED15 Paddle home position error P. 8-100
ED16 Buffer tray home position error P. 8-100
EF10 Finisher jam Paper not supported for Saddle Stitch P. 8-101
(Saddle section) Finisher: Unsupported paper size, type and
an excess number of pages for stapling are
selected.
EF11 Saddle Stitch Finisher stapling error (front): P. 8-101
Front stapling is not correctly done.
EF12 Saddle Stitch Finisher stapling error (rear): P. 8-102
Rear stapling is not correctly done.
EF13 Saddle paper holder home position P. 8-102
detection abnormality: The paper holder
home position cannot be detected.
EF14 Saddle paper exit jam: Outputting paper is P. 8-103
not completed within a fixed time.
EF15 Saddle Stitch Finisher side alignment motor P. 8-103
home position detection abnormality: The
side alignment motor home position cannot
be detected.
EF16 Saddle Stitch Finisher stacker motor home P. 8-104
position detection abnormality: The stacker
motor home position cannot be detected.
EF17 Saddle Stitch Finisher folding blade home P. 8-104
position detection abnormality: The folding
blade home position cannot be detected.
EF18 Saddle Stitch Finisher additional folding P. 8-104
roller home position detection abnormality:
The additional folding roller home position
cannot be detected.
EF19 Saddle paper folding jam: Fold processed P. 8-105
paper cannot be transported to the
additional folding roller.
EF20 Saddle stacker jam: Transported paper P. 8-105
cannot be detected in the stacker.
EF21 Hole Punch Unit paper leading edge skew P. 8-106
detection abnormality: One of the 2 skew
sensors cannot detect the paper within a
fixed time.
EF22 Hole Punch Unit paper leading edge P. 8-107
detection abnormality: The paper leading
edge cannot be detected within a fixed time
after its skew is found.
EF23 Hole Punch Unit paper alignment P. 8-107
abnormality: The paper position cannot be
detected due to the sideway registration
mechanism.
EF24 Hole Punch Unit paper trailing edge skew P. 8-108
detection abnormality: One of the 2 skew
sensors cannot detect the paper within a
fixed time.

8 - 12
EF25 Finisher jam Hole Punch Unit paper trailing edge P. 8-108
(Saddle section) detection abnormality: The paper trailing
edge cannot be detected within a fixed time
after its skew is found.
EF27 Hole Punch Unit paper edge detection P. 8-109
order abnormality-1: The paper leading
edge is detected before its skew is
detected.
EF28 Hole Punch Unit paper edge detection P. 8-109
order abnormality-2: The paper trailing
edge is detected before its skew is
detected.

8 - 13
8.2.2 Service call

C021 Copy process Developer unit motor-YMC locking error: The P. 8-172
related service call developer unit motor-YMC is not rotating
normally.
C022 Developer unit mixer motor-YMC locking P. 8-172
error: The developer unit mixer motor-YMC is
not rotating normally.
C023 Developer unit motor-K locking error: The P. 8-173
developer unit motor-K is not rotating
normally.
C024 Developer unit mixer motor-K locking error: P. 8-174
The developer unit mixer motor-K is not
rotating normally.
C130 Paper feeding 1st drawer tray abnormality: The tray-up motor P. 8-110
system related is not rotating or the 1st drawer tray is not
service call moving normally. (the case that paper can be
fed from any drawer except the 1st drawer)
C140 2nd drawer tray abnormality: The tray-up P. 8-110
motor is not rotating or the 2nd drawer tray is
not moving normally. (the case that paper can
be fed from any drawer except the 2nd
drawer)
C150 3rd drawer tray abnormality: The 3rd drawer P. 8-110
tray-up motor is not rotating or the 3rd drawer
tray is not moving normally. (the case that
paper can be fed from any drawer except the
3rd drawer)
C160 4th drawer tray abnormality: The 4th drawer P. 8-110
tray-up motor is not rotating or the 4th drawer
tray is not moving normally. (the case that
4th drawer)
C180 LCF tray-up motor abnormality: The LCF tray- P. 8-111
up motor is not rotating or the LCF tray is not
moving normally. (the case that paper can be
fed from any drawer except the LCF)
C1A0 LCF end fence motor abnormality: The LCF P. 8-111
end fence motor is not rotating or the LCF end
fence is not moving normally. (the case that
LCF)
C1C0 Option LCF tray-up motor abnormality: The P. 8-112
option LCF tray-up motor is not moving
normally

8 - 14
C260 Scanning system Peak detection error: Lighting of the exposure P. 8-113
related service call lamp (white reference) is not detected when
power is turned ON.
C270 (1) Carriage home position sensor not turning P. 8-114
OFF within a specified period of time: The
carriage does not shift from its home position
in a specified time.
(2) Downloading firmware with an incorrect
model.
C280 Carriage home position sensor not turning ON P. 8-114
within a specified period of time:
C290 Scanner fuse blowout: 24V power for the P. 8-115
scanning system is not supplied at the
scanner warming-up after power-ON.
C360 Copy process Needle electrode cleaner operation P. 8-174
related service call abnormality
C370 Transfer belt operation abnormality P. 8-175
C380 Auto-toner sensor-K abnormality (upper limit) P. 8-175
C381 Auto-toner sensor-K abnormality (lower limit) P. 8-175
C382 Auto-toner sensor-K connection error P. 8-175
8
C390 Auto-toner sensor-C abnormality (upper limit) P. 8-176
C391 Auto-toner sensor-C abnormality (lower limit) P. 8-176
C392 Auto-toner sensor-C connection error P. 8-176
C3A0 Auto-toner sensor-M abnormality (upper limit) P. 8-176
C3A1 Auto-toner sensor-M abnormality (lower limit) P. 8-176
C3A2 Auto-toner sensor-M connection error P. 8-176
C3B0 Auto-toner sensor-Y abnormality (upper limit) P. 8-176
C3B1 Auto-toner sensor-Y abnormality (lower limit) P. 8-176
C3B2 Auto-toner sensor-Y connection error P. 8-176
C3C0 Process unit connection error P. 8-176
C411 Fuser unit related Thermistor or IH abnormality at power-ON P. 8-116
C412 service call Thermistor/IH abnormality at power-ON P. 8-116
C443 IH abnormality after abnormality judgment (not P. 8-117
reaching to intermediate temperature)
C445 IH abnormality after abnormality judgment P. 8-117
(pre-running end temperature abnormality)
(pre-running end temperature abnormality)
(temperature abnormality at ready status)
C448 IH continuous lighting abnormality: IH lights P. 8-118
continuously for a certain period of time when
the pressure roller temperature during ready
status is higher than the specified
(high temperature abnormality)
C461 Pressure roller heater 40°C detection (Not P. 8-118
determined)
C462 Pressure roller heater 40°C detection P. 8-118
(Determined)

8 - 15
C464 Fuser unit related Pressure roller thermistor temperature P. 8-118
service call difference
C467 Pressure roller thermistor abnormality after P. 8-119
entering ready status (temperature
abnormality at ready status)
C468 Pressure roller thermistor abnormality after P. 8-119
entering ready status (overheating)
C471 IH board initialization abnormality P. 8-120
C472 Power supply abnormality P. 8-120
C473 Surge pressure detection / power and voltage P. 8-121
upper limit abnormality
C474 Power and voltage lower limit abnormality P. 8-121
C480 IGBT high temperature abnormality P. 8-121
C481 IH drive circuit abnormality P. 8-122
C490 IH circuit abnormality / IH coil abnormality P. 8-122
C4B0 Fuser unit counter abnormality P. 8-123
C4B1 Fuser unit voltage judgment abnormality P. 8-123
C4E0 Fuser pressure release abnormality - P. 8-124
Though the pressure roller is released, its
position cannot be detected.
C4E1 Fuser pressure contact abnormality - P. 8-124
Though the pressure roller is contacted, its
position cannot be detected.
C4E2 Fuser belt rotation detection sensor P. 8-124
abnormality - The fuser belt does not rotate or
incorrectly rotates.
C550 Optional RADF I/F error: Communication error has P. 8-125
communication occurred between the RADF and the scanner.
C560 related service call Communication error between Engine-CPU P. 8-126
and PFC board
C570 Communication error between Engine-CPU P. 8-126
and CNV-CPU
C580 Communication error between CNV-CPU and P. 8-126
finisher
C5A0 Circuit related SRAM board data abnormality (LGC board) P. 8-131
C5A1 service call SRAM board data abnormality (LGC board) P. 8-132
C730 RADF RADF EEPROM error: Data abnormality P. 8-129
service call occurs during the EEPROM writing of the
RADF is performed.
C880 RADF original feed motor abnormality: An P. 8-129
error signal has been detected when the
motor is rotating.
C890 RADF read motor abnormality: An error signal P. 8-129
has been detected when the motor is rotating.
C8A0 RADF original reverse motor abnormality: An P. 8-130
error signal has been detected when the
motor is rotating.
C8B0 RADF original exit motor abnormality: An error P. 8-130
signal has been detected when the motor is
rotating.

8 - 16
C8C0 RADF RADF original reading start sensor P. 8-131
service call abnormality: The automatic adjustment for the
original reading start sensor has been
performed, but is ended unsuccessfully.
C8E0 RADF communication protocol abnormality: P. 8-131
The system has to be stopped because the
control abnormality occurred.
C900 Circuit related Connection error between SYS board and P. 8-132
service call LGC board
C901 System format error for scanner P. 8-132
C940 Engine-CPU abnormality P. 8-133
C962 LGC board ID abnormality P. 8-133
C963 Connection detection error between the IMG P. 8-133
board and the LGC board
C970 Process related High-voltage transformer abnormality: P. 8-177
service call Leakage of the main charger is detected.
C9E0 Circuit related Connection error between SLG board and P. 8-134
service call SYS board
CA00 Image control Color registration abnormality P. 8-155
related service call 8
CA10 Laser optical unit Polygonal motor abnormality: The polygonal P. 8-136
related service call motor is not rotating normally.
CA20 H-Sync detection error: H-Sync signal P. 8-137
detection PC board cannot detect laser
beams.
CA47 SNS board abnormality: The SNS board does P. 8-138
not operate due to disconnection or the
harness breaking.
CB00 Finisher related Finisher not connected: Communication error P. 8-139
service call has occurred between the equipment and
finisher. [MJ-1103/1104]
CB01 Finisher communication error: Communication P. 8-139
error has occurred between the equipment
and finisher. [MJ-1103/1104]
CB10 Entrance motor abnormality: The entrance P. 8-139
motor is not rotating normally. [MJ-1103/1104]
CB11 Buffer tray guide motor abnormality: The P. 8-139
buffer tray guide motor is not rotating or the
buffer tray guide is not moving normally. [MJ-
1103/1104]
CB12 Finisher related Buffer roller drive motor abnormality: The P. 8-140
service call buffer roller drive motor is not rotating or the
buffer roller is not moving normally. [MJ-1103/
1104]
CB13 Finisher exit motor abnormality P. 8-140
CB14 Paper holding arm motor abnormality P. 8-141
CB30 Movable tray shift motor abnormality P. 8-141
[MJ-1103/1104]
CB31 Movable tray paper-full detection error P. 8-141
[MJ-1103/1104]

8 - 17
CB40 Finisher related Rear aligning plate motor abnormality: Rear P. 8-142
service call aligning plate motor is not rotating or aligning
plate is not moving normally. [MJ-1103/1104]
Front alignment motor abnormality: The front
alignment motor is not rotating or the front
alignment plate is not moving normally. [MJ-
1103/1104]
CB50 Stapler home position error: The stapler home P. 8-142
position sensor does not work. [MJ-1103/1104]
CB51 Stapler shift home position error: The stapler is P. 8-143
not at the home position. [MJ-1103/1104]
CB60 Stapler shift motor abnormality: Stapler shift P. 8-143
motor is not rotating or staple unit is not
moving normally. [MJ-1103/1104]
CB80 Backup RAM data abnormality: Abnormality of P. 8-144
checksum value on finisher controller PC
board is detected when the power is turned
ON
CB81 Flash ROM abnormality: Abnormality of P. 8-144
checksum value on finisher controller PC
board is detected when the power is turned
ON. [MJ-1103/1104]
CB82 Finisher - Main CPU program error P. 8-144
CB83 Saddle Stitch Finisher - Main CPU program P. 8-145
error
CB84 Hole Punch Unit - Main CPU program error P. 8-145
CB91 Saddle Stitch Finisher flash ROM abnormality P. 8-145
CB92 Saddle Stitch Finisher RAM abnormality P. 8-146
CB93 Additional folding motor abnormality P. 8-146
CB94 Saddle transport motor abnormality P. 8-146
CB95 Stacker motor abnormality P. 8-147
CBA0 Stitch motor (front) abnormality: Stitch motor P. 8-147
(front) is not rotating or rotary cam is not
CBB0 Stitch motor (rear) abnormality: Stitch motor P. 8-147
(rear) is not rotating or rotary cam is not
CBC0 Alignment motor abnormality: Alignment motor P. 8-148
is not rotating or aligning plate is not moving
normally. [MJ-1103/1104]
CBE0 Paper folding motor abnormality: Paper P. 8-148
folding motor or paper folding roller is not
rotating normally. [MJ-1103/1104]
CC20 Communication error between finisher and P. 8-149
saddle stitcher: Communication error between
finisher controller PC board and saddle
stitcher controller board [MJ-1103/1104]
CC30 Stack transport motor abnormality: The stack P. 8-149
transport motor is not rotating or the stack
transport belt is not moving normally. [MJ-
1103/1104]

8 - 18
CC31 Finisher related Transport motor abnormality: The transport P. 8-149
service call motor is not rotating or the stack transport
roller -1 and -2 is not rotating normally. [MJ-
1103/1104]
CC41 Paper holder cam home position abnormality: P. 8-150
The paper holder cam is not at the home
position. [MJ-1103/1104]
CC51 Sideways adjustment motor (M2) abnormality: P. 8-150
Sideways adjustment motor is not rotating or
puncher is not shifting normally. [MJ-1103/
1104 (when MJ-6102 is installed)]
CC52 Skew adjustment motor (M1) abnormality: P. 8-151
Skew adjustment motor is not rotating or
puncher is not shifting normally. [MJ-1103/
1104 (when MJ-6102 is installed)]
CC60 Punch motor abnormality: Punch motor is not P. 8-151
rotating or puncher is not shifting normally.
CC61 Punch motor (M3) home position detection P. 8-152
error: Punch motor is not rotating or puncher is
not shifting normally. [MJ-1103/1104 (when 8
MJ-6102 is installed)]
CC71 Punch ROM checksum error P. 8-152
[MJ-6102]
CC72 Punch RAM read/write error P. 8-152
[MJ-6102]
CC73 Punching device power supply abnormality P. 8-152
CC74 Punch unit transport pulse abnormality P. 8-152
CC80 Rear alignment motor abnormality P. 8-153
[MJ-1103/1104]
CD60 Process related Sub-hopper toner sensors abnormality. P. 8-177
CD61 service call Sub-hopper toner motor-Y abnormality. P. 8-178
CD62 Sub-hopper toner motor-M abnormality. P. 8-178
CD63 Sub-hopper toner motor-C abnormality. P. 8-178
CD64 Sub-hopper toner motor-K abnormality. P. 8-178
CD71 Waste toner transport motor locking error: The P. 8-179
auger in the waste toner transport path does
not rotate.
CD80 TRU waste toner motor locking error: The P. 8-179
auger (TRU side) in the TRU waste toner
transport path does not rotate.
CD81 TRU waste toner transport motor locking error: P. 8-180
The auger (waste toner box side) in the TRU
waste toner transport path does not rotate.
CD82 TRU waste toner full-status error - P. 8-180
CDE0 Paddle motor abnormality: The paddle motor P. 8-153
is not rotating or the paddle is not rotating

8 - 19
CE00 Process related Communication error between finisher and P. 8-154
service call punch unit: Communication error between
finisher controller PC board and punch
controller PC board
CE10 Image control Image quality sensor abnormality (OFF level): P. 8-162
related service call The output value of this sensor is out of a
specified range when sensor light source is
OFF.
CE20 Image quality sensor abnormality (no pattern P. 8-162
level): The output value of this sensor is out of
a specified range when the image quality
control test pattern is not formed.
CE40 Image quality control test pattern abnormality: P. 8-164
The test pattern is not formed normally.
CE41 Image quality TRC control test pattern P. 8-166
abnormality: The image quality TRC control
test pattern is not printed normally.
CE42 Image quality TRC control test pattern P. 8-168
abnormality (EFI printer board): Image quality
TRC control test pattern is not printed
normally.
CE50 Temperature/humidity sensor abnormality: P. 8-169
The output value of this sensor is out of a
specified range.
CE60 Copy process Drum thermistor-Y abnormality: The output P. 8-169
related service call value of the drum thermistor-Y is out of a
specified range.
CE71 Drum phase adjustment abnormality: Drum P. 8-170
phase sensors (Color drum phase sensor and
K drum phase sensor) are not turned ON after
the drum motor was rotated for a specified
period of time.
CE90 Drum thermistor-K abnormality: The output P. 8-169
value of the drum thermistor-K is out of a
specified range.
CEC0 2nd transfer roller position detection P. 8-181
abnormality: The 2nd transfer roller does not
contact/release normally.
CEC5 Incorrect cam position alarm during 2nd P. 8-182
transfer
CF10 Finisher related Communication module SRAM reading failure. P. 8-154
service call
CF90 Laser optical unit Laser optical unit shutter abnormality. P. 8-137
related service call
CFA0 Paper transport Media sensor output abnormality before paper P. 8-138
service call reaching: The sensor output value before
paper is reached to the media sensor is not
normal.
CFA1 Media sensor output abnormality during paper P. 8-138
passing: The sensor output value while paper
is being passed is not normal.

8 - 20
F070 Communication Communication error between System-CPU P. 8-128
related service call and Engine-CPU
F090 Circuit related SRAM abnormality on the SYS board P. 8-134
service call
F100_0 Other service call HDD format error: Operation of HDD key data P. 8-183
fails.
F100_1 HDD format error: Encryption key data of P. 8-183
either the SYS board or the SRAM board for
the SYS board are damaged.
F100_2 HDD format error: Encryption key data of both P. 8-184
the SYS board and the SRAM board for the
SYS board are damaged.
F101_0 HDD connection error (HDD connection P. 8-185
cannot be detected.)
F101_1 Root partition mount error (HDD formatting P. 8-185
fails.): The HDD cannot be connected
(mounted) caused by damage to the areas in
which the program is mainly stored.
F101_2 Partition mount error: The HDD cannot be P. 8-185
connected (mounted) caused by damage to
areas other than those described in the 8
F101_1 and F101_4 to F101_9 errors.
areas other than those described in the
F101_1 and F101_4 to F101_9 errors.
the “/work” partition.
the “/registration” partition.
the “/backup” partition.
the “/imagedata” partition.
the “/storage” partition.
the “/encryption” partition.
F102 HDD start error: HDD cannot become ‘Ready’ P. 8-192
state.
F103 HDD transfer time-out: Reading/writing cannot P. 8-192
be performed in the specified period of time.
F104 HDD data error: Abnormality is detected in the P. 8-192
data of HDD.
F105 HDD other error P. 8-192

8 - 21
F106_0 Circuit related ADI-HDD error: Illegal disk replacement P. 8-192
service call detected (ADI-HDD Exchange to SATA-HDD)
F106_1 ADI-HDD error: HDD type detection error P. 8-193
F106_2 ADI-HDD error: ADI encryption key download P. 8-193
operation error
F106_3 ADI-HDD error: ADI authentication Admin P. 8-194
Password generation error
F106_4 ADI-HDD error: Authentication random P. 8-194
number generation error
F106_5 ADI-HDD error: Authentication data P. 8-194
transmission error
F106_6 ADI-HDD error: Error caused by reason other P. 8-194
F106_7 than F106_0 to 5 errors P. 8-194
F106_8 P. 8-194
F106_10 P. 8-194
F106_UN P. 8-194
DEF
F109_0 Key consistency error: Consistency check P. 8-195
operation error.
F109_1 Key consistency error: SRAM encryption AES P. 8-195
key data damage.
F109_2 Key consistency error: Signature Check public P. 8-196
key damage.
F109_3 Key consistency error: HDD encryption P. 8-197
parameter damage.
F109_4 Key consistency error: license data damage. P. 8-198
F109_5 Key consistency error: Encryption key for ADI- P. 8-199
HDD is damaged.
F109_6 Key consistency error: Administrator P. 8-201
password error for ADI-HDD authentication.
F110 Communication Communication error between System-CPU P. 8-128
related service call and Scanner-CPU
F111 Scanner response abnormality P. 8-128
F120 Other service call Database abnormality: Database is not P. 8-203
operating normally.
F121 Database abnormality (user information P. 8-203
management database)
F122 Database abnormality (Message/Job log P. 8-204
management database)
F124 Database abnormality: Database is not P. 8-204
operating normally. (Language management
database)
F130 Invalid MAC address P. 8-204
F131 Error due to damage to filtering setting file P. 8-204
F140 ASIC format error: ASIC formatting fails or P. 8-205
memory acquiring fails when software is
formatted
F200 Data Overwrite option (GP-1070) disabled P. 8-205
F350 Circuit related SLG board abnormality P. 8-135
F400 service call SYS board cooling fan abnormality P. 8-135

8 - 22
F500 Other service call HD partition damage P. 8-206
F510 Application start error P. 8-206
F520 Operating system start error P. 8-206
F521 Integrity check error P. 8-207
F550 Encryption partition error P. 8-207
F600 Software update error P. 8-207
F700 Overwrite error P. 8-208
F800 Date error P. 8-208
F900 Model information error P. 8-209

8 - 23
8.2.3 Error in Internet FAX / Scanning Function
1. Internet FAX related error
Error code Classification Troubleshooting

1C10 System access abnormality P. 8-210
1C11 Insufficient memory P. 8-210
1C12 Message reception error P. 8-210
1C13 Message transmission error P. 8-210
1C14 Invalid parameter P. 8-211
1C15 Exceeding file capacity P. 8-211
1C30 Directory creation failure P. 8-211
1C31 File creation failure P. 8-211
1C32 File deletion failure P. 8-210
1C33 File access failure P. 8-211
1C40 Image conversion abnormality P. 8-212
1C60 HDD full failure during processing P. 8-212
1C61 Address Book reading failure P. 8-212
1C63 Terminal IP address unset P. 8-212
1C64 Terminal mail address unset P. 8-213
1C65 SMTP address unset P. 8-213
1C66 Server time time-out error P. 8-213
1C69 SMTP server connection error P. 8-214
1C6B Terminal mail address error P. 8-214
1C6C Destination mail address error P. 8-214
1C6D System error P. 8-214
1C70 SMTP client OFF P. 8-215
1C71 SMTP authentication error P. 8-215
1C72 POP before SMTP error P. 8-215
1CC0 Job canceling -
1CC1 Power failure P. 8-216
2. RFC related error
Message displayed in the

Error code Contents Troubleshooting
TopAccess screen
2500 Syntax error, command HOST NAME error (RFC: 500) P. 8-216
unrecognized Destination mail address error
(RFC: 500)
Terminal mail address error
(RFC: 500)
2501 Syntax error in parameters or HOST NAME error (RFC: 501) P. 8-216
arguments Destination mail address error
(RFC: 501)
Terminal mail address error
(RFC: 501)
2503 Bad sequence of commands Destination mail address error P. 8-216
(RFC: 503)
2504 Command parameter not HOST NAME error P. 8-216
implemented (RFC: 504)

8 - 24
TopAccess screen
2550 Mailbox unavailable Destination mail address error P. 8-217
(RFC: 550)
2551 User not local Destination mail address error P. 8-216
(RFC: 551)
2552 Insufficient system storage Terminal/Destination mail P. 8-217
address error
(RFC: 552)
2553 Mailbox name not allowed Destination mail address error P. 8-217
(RFC: 553)
3. Electronic Filing related error
Message displayed in the Troubleshooti

Error code Contents
TopAccess screen ng
2B11 Job status failed. JOB status abnormality P. 8-217
2B20 Failed to access file. File library function error P. 8-217
2B30 Insufficient disk space. Insufficient disk space in /BOX P. 8-217
partition
2B31 Failed to access Electronic Filing. Status of specified Electronic Filing P. 8-218
8
or folder is undefined or being
created/deleted
2B50 Failed to process image. Image library error P. 8-218
2B51 Failed to process print image. List library error P. 8-219
2B71 Document(s) expire(s) in a few Documents expiring in a few days -
days exist
2B80 Hard Disk space for Electronic Hard disk space in /BOX partition -
Filing nearly full. is nearly full (90%).
2B90 Insufficient Memory. Insufficient memory capacity P. 8-218
2BA0 Invalid Box password specified. Invalid Box password P. 8-219
2BA1 Incorrect paper size / invalid color The specified paper size, color P. 8-219
mode / invalid resolution mode or resolution is not available.
2BB0 Job canceled Job canceling -
2BB1 Power failure occurred Power failure P. 8-220
2BC0 System fatal error. Fatal failure occurred P. 8-217
2BD0 Power failure occurred during e- Power failure occurred during P. 8-220
Filing restoring. restoring of Electronic Filing
2BE0 Failed to get machine parameter. Machine parameter reading failure P. 8-220
2BF0 Maximum number of page range is Exceeding maximum number of P. 8-220
reached. pages
2BF1 Maximum number of document Exceeding maximum number of P. 8-220
range is reached. documents
2BF2 Maximum number of folder range Exceeding maximum number of P. 8-221
is reached. folders

8 - 25
4. Remote scanning related error

TopAccess screen
2A20 Failed to acquire resource System management module P. 8-221
resource acquiring failure
2A31 WS Scan function is not available Disabled WS Scan P. 8-221
2A40 System fatal error System error P. 8-221
2A50 Job canceling Job canceling -
2A51 Power failure Power failure P. 8-222
2A60 Authentication for WS Scan failed WS Scan user authentication P. 8-222
failure
2A70 Insufficient permission to execute Remote Scan privilege check P. 8-222
RemoteScan error
2A71 Insufficient permission to execute WS Scan privilege check error P. 8-223
WS Scan
2A72 Insufficient permission to access e-Filing data access privilege P. 8-223
e-Filing box using scan utility. check error (Scan Utility)
5. E-mail related error

TopAccess screen
2C10 Illegal Job status System access abnormality P. 8-223
2C11 Not enough memory Insufficient memory P. 8-223
2C12 Illegal Job status Message reception error P. 8-224
2C13 Illegal Job status Message transmission error P. 8-224
2C14 Invalid parameter specified Invalid parameter P. 8-224
2C15 Email size exceeded limit or Exceeding file capacity P. 8-224
maximum size
2C20 Illegal Job status System management module P. 8-225
access abnormality
2C21 Illegal Job status Job control module access P. 8-225
abnormality
2C22 Illegal Job status Job control module access P. 8-225
abnormality
2C30 Failed to create directory Directory creation failure P. 8-225
2C31 Failed to create file File creation failure P. 8-225
2C32 Failed to delete file File deletion failure P. 8-223
2C33 Failed to create file File access failure P. 8-225
2C40 Failed to convert image file Image conversion abnormality P. 8-225
format
2C43 Encryption error. Failed to create Encryption error P. 8-226
file
2C44 Creating the image file was not Encryption PDF enforced mode P. 8-226
permitted. error
2C45 Failed in making meta data. Meta data creation error (Scan to P. 8-226
Email)
2C60 Failed to process your Job. HDD full failure during P. 8-226
Insufficient disk space. processing
2C61 Failed to read AddressBook Address Book reading failure P. 8-227

8 - 26
TopAccess screen
2C62 Not enough memory Memory acquiring failure P. 8-225
2C63 Invalid Domain Address Terminal IP address unset P. 8-227
2C64 Invalid Domain Address Terminal mail address unset P. 8-227
2C65 Failed to connect to SMTP SMTP address unset P. 8-228
server
2C66 Failed to connect to SMTP Server time time-out error P. 8-228
server
2C69 Failed to connect to SMTP SMTP server connection error P. 8-228
server
2C6A Failed to send E-Mail message HOST NAME error (No RFC P. 8-228
error)
2C6B Invalid address specified in Terminal mail address error P. 8-229
From: field
2C6C Invalid address specified in To: Destination mail address error P. 8-229
field (No RFC error)
2C70 SMTP service is not available SMTP client OFF P. 8-229
2C71 Failed SMTP Authentication SMTP authentication error P. 8-230
2C72 POP Before SMTP POP before SMTP error P. 8-230
Authentication Failed 8
2C80 Failed to process received E- E-mail transmission failure when P. 8-230
mail job processing E-mail job received
2C81 Failed to process received Fax Process failure of FAX job P. 8-230
job received
2CC0 Job canceled Job canceling -
2CC1 Power failure occurred Power failure P. 8-231
6. File sharing related error

TopAccess screen
2D10 Illegal Job status System access abnormality P. 8-231
2D11 Not enough memory Insufficient memory P. 8-231
2D12 Illegal Job status Message reception error P. 8-232
2D13 Illegal Job status Message transmission error P. 8-232
2D14 Invalid parameter specified Invalid parameter P. 8-232
2D15 Document size exceeded limit or Exceeding the maximum size P. 8-232
maximum size. for file sharing
2D30 Failed to create directory Directory creation failure P. 8-232
2D31 Failed to create file File creation failure P. 8-232
2D32 Failed to delete file File deletion failure P. 8-231
2D33 Failed to create file File access failure P. 8-232
2D40 Failed to convert image file format Image conversion abnormality P. 8-233
2D43 Encryption error. Failed to create Encryption error P. 8-233
file
2D44 Creating the image file was not Encryption PDF enforced P. 8-233
permitted. mode error
2D45 Failed in making meta data. Meta data creation error (Scan P. 8-234
to File)

8 - 27
TopAccess screen
2D62 Failed to connect to network File server connection error P. 8-234
destination. Check destination
path
2D63 Specified network path is invalid. Invalid network path P. 8-234
Check destination path
2D64 Logon to file server failed. Check Login failure P. 8-234
username and password
2D65 There are too many documents in Exceeding documents in P. 8-235
the folder. Failed in creating new folder:
document. Creating new document is
failed.
2D66 Failed To Process your Job. Storage capacity full failure P. 8-235
Insufficient Storage space. during processing
2D67 FTP service is not available FTP service not available P. 8-235
2D68 File Sharing service is not File sharing service not P. 8-236
available available
2D69 NetWare service is not available NetWare service not available P. 8-236
2DA6 Failed to delete file. File deletion failure P. 8-231
2DA7 Failed to acquire resource. Resource acquiring failure P. 8-231
2DC0 Job Canceled Job Canceled -
2DC1 Power failure occurred Power failure P. 8-236
2E10 Failed to store document(s) in USB storage system access P. 8-236
USB folder. abnormality
2E11 Failed to store document(s) in Insufficient memory capacity P. 8-237
USB folder. for USB storage
2E12 Failed to store document(s) in Message reception error in P. 8-237
USB folder. USB storage
2E13 Failed to store document(s) in Message transmission error in P. 8-237
USB folder. USB storage
2E14 Failed to store document(s) in Invalid parameter for USB P. 8-237
USB folder. storage
2E15 Document size exceeded limit or Exceeding the maximum size P. 8-237
maximum size for file sharing
2E30 Failed to store document(s) in Creation of a directory failed. P. 8-238
USB folder.
2E31 Failed to store document(s) in File creation failure in USB P. 8-238
USB folder. storage
2E32 Failed to store document(s) in File deletion failure in USB P. 8-238
USB folder. storage
2E33 Failed to store document(s) in File access failure in USB P. 8-239
USB folder. storage
2E40 Failed to convert image file format Image conversion abnormality P. 8-239
in USB storage
2E43 Encryption error. Failed to create Encryption failure in USB P. 8-239
file. storage
2E44 Creating the image file was not Encryption PDF enforced P. 8-239
permitted. mode error in USB storage
2E45 Failed in making meta data. Meta data creation error in P. 8-240
USB storage (Scan to File)

8 - 28
TopAccess screen
2E65 There are too many documents in File creation error due to P. 8-240
folders. Failed in creating new insufficient USB folder
document. capacity
2E66 Failed To Process your Job. HDD full failure during USB P. 8-240
Insufficient Storage space. storage
2EC0 Job Canceled Job Canceled -
2EC1 Power Failure Job Aborted Power failure in USB storage P. 8-240
7. E-mail reception related error

TopAccess screen
3A10 MIME Error has been detected in E-mail MIME error P. 8-241
the received mail.
3A20 Analyze Error has been detected E-mail analysis error P. 8-241
in the received mail.
3A30 Whole partial mails were not Partial mail time-out error P. 8-241
reached by timeout.
3A40 Partial Mail Error has been Partial mail related error P. 8-242
8
detected in the received mail.
3A50 HDD Full Error has been occurred Insufficient HDD capacity error P. 8-242
in this mail.
3A70 Receiving partial mail was aborted Warning of partial mail P. 8-242
since the partial mail setting has interruption
been changed to Disable.
3A80 Partial mail was received during Partial mail reception setting P. 8-243
the partial mail setting is disabled. OFF
3B10 Format Error has been detected in E-mail format error P. 8-241
the received mail.
3B20 Content-Type Error has been Content-Type error P. 8-243
3B40 Decode Error has been detected in E-mail decode error P. 8-241
the received mail.
3C10 Tiff Analyze Error has been TIFF analysis error P. 8-243
3C13 Tiff Analyze Error has been P. 8-243
3C20 Tiff Compression Error has been TIFF compression error P. 8-243
3C30 Tiff Resolution Error has been TIFF resolution error P. 8-244
3C40 Tiff Paper Size Error has been TIFF paper size error P. 8-244
3C50 Offramp Destination Error has Offramp destination error P. 8-244
been detected in the received mail.
3C60 Offramp Security Error has been Offramp security error P. 8-245
3C70 Power Failure has been occurred Power failure error P. 8-245
in Email receiving.

8 - 29
TopAccess screen
3D10 SMTP Destination Error has been Destination address error P. 8-245
detected in the received mail. This
mail was deleted.
3D20 Offramp Destination limitation Offramp destination limitation P. 8-246
Error has been detected in the error
received mail.
3D30 Fax Board Error has been FAX board error P. 8-246
occurred in the received mail.
3E10 POP3 Connection Error has been POP3 server connection error P. 8-246
3E20 POP3 Connection Timeout Error POP3 server connection time- P. 8-246
has been occurred in the received out error
mail.
3E30 POP3 Login Error has been POP3 login error P. 8-247
3E40 POP3 Login Error occurred in the POP3 login method error P. 8-247
received mail.
3F10 File I/O Error has been occurred in File I/O error P. 8-247
3F20 this mail. The mail could not be P. 8-247
received until File I/O is recovered.

8 - 30
8.2.4 Printer function error
Following codes are displayed at the end of the user name on the print job log screen.

4011 Print job cancellation - Print job (copy, list print, network print) is P. 8-248
deleted from the print job screen.
4021 Print job power failure - The power of the equipment is turned OFF P. 8-248
during print job (copy, list print, network print).
4031 HDD full during print - Large quantity image data by private print or P. 8-248
invalid network print are saved in HDD.
4041 User authentication error: The user who intended to print a document P. 8-248
is not registered as a user.
4042 Department authentication error? A department whose code is P. 8-248
specified for a print job is not registered.
4045 Problem in LDAP server connection or LDAP server authorization P. 8-249
settings
4111 Quota over error (The number of the assigned pages set by P. 8-249
department and user management has reached 0.): The numbers of
output pages have exceeded those specified with both of the
department code and the user code at the same time.
4112 Quota over error (The number of the assigned pages set by user P. 8-249 8
management has reached 0.): The number of output pages has
exceeded the one specified with the user code.
4113 Quota over error (The number of the assigned pages set by P. 8-249
department management has reached 0.): The number of output
pages has exceeded the one specified with the department code.
4121 Job canceling due to external counter error P. 8-249
4211 Printing data storing limitation error: Printing with its data being P. 8-250
stored to the HDD temporarily (Proof print, Private print, Scheduled
print, etc.) cannot be performed.
4212 e-Filing storing limitation error: Printing with its data being stored to P. 8-250
the HDD (print and e-Filing, print to e-Filing, etc.) cannot be
performed.
4213 File storing limitation error: The file storing function is set to P. 8-250
“disabled”.
4214 Fax/Internet Fax transmission limitation error: Fax / Internet Fax P. 8-250
transmission function or Network Fax/Internet Fax function is
disabled.
4221 Private-print-only error: Jobs other than Private print jobs cannot be P. 8-250
performed.
4231 Hardcopy security printing error: hardcopy security printing job is P. 8-251
performed when the function is restricted.
4311 Not being authorized to perform JOB P. 8-251
4312 Not authorized to store a file P. 8-251
4313 No privilege for e-Filing storage: No privilege to store e-Filing data is P. 8-251
given. (e-Filing storage permission)
4314 No privilege for Fax / Internet Fax transmission: No privilege to send P. 8-251
Fax or Internet Fax jobs is given. (Fax / Internet Fax transmission
permission)
4321 No privilege for print settings: No privilege to print with the specified P. 8-251
settings is given. (Print setting permission)

8 - 31
4411 Image data creation failure: Data that you tried to print may be P. 8-251
corrupted.
• Network print: Data are corrupted or invalid.
• Direct print: A file is corrupted or not in a supported format.
4412 Double-sign encoding error: A double-sign encoding error occurred P. 8-252
because the PDF file is encrypted in a forbidden language or in a
language not supported.
4611 Font download failure (exceeding maximum number of registrations): P. 8-252
A new font cannot be registered because the number of fonts
registered in this equipment has reached the limit.
4612 Font download failure (HDD full): A new font cannot be registered P. 8-252
because there is not sufficient space in the font storage area of this
equipment.
4613 Font download failure (others): A new font cannot be registered due P. 8-252
to other abnormality.
4621 Font deletion failure: A font cannot be deleted because the specified P. 8-252
font does not exist, the specified font is undeletable or any other
abnormality occurred.
4F10 Printing was not performed successfully due to other abnormalities. P. 8-253
8.2.5 TopAccess related error/Communication error with external

application

TopAccess screen
5010 - Internal setting error: There is a P. 8-254
print job, a proof print job, a
private print job, a print job
without a set department code, a
scan job or a fax job remaining in
this equipment.
5012 TOSHIBA Remote monitoring Authentication error: A temporary P. 8-254
system error password downloaded from e-
Bridge and entered in this
equipment is not valid, or the
permanent password set in the e-
Bridge is not valid.
5013 TOSHIBA Remote monitoring e-Bridge communication error: P. 8-254
system error Communication is attempted
while the e-Bridge is enabled for
some reason such as version
upgrade.
5014 TOSHIBA Remote monitoring No SSL certificate: There is no P. 8-254
system error SSL certificate or the certificate is
not in a correct file format.
5015 TOSHIBA Remote monitoring Invalid SSL certificate: SSL P. 8-255
system error certificate is not valid.
5016 TOSHIBA Remote monitoring Expired SSL certificate: SSL P. 8-255
system error certificate is expired.
5017 TOSHIBA Remote monitoring Other SSL certificate related P. 8-255
system error error: SSL certificate is invalid.

8 - 32
TopAccess screen
5018 TOSHIBA Remote monitoring Invalid DNS error: DNS address P. 8-256
system error is invalid.
5019 TOSHIBA Remote monitoring Connection error: Settings for P. 8-256
system error initial URL and proxy are
incorrect.
501A TOSHIBA Remote monitoring Proxy error: IP address or port for P. 8-256
system error proxy setting is invalid.
501B TOSHIBA Remote monitoring No URL (host/port) or invalid P. 8-256
system error path: Initial URL is invalid.
5030 TOSHIBA Remote monitoring An error in the HTTP P. 8-257
system error communication
50FF TOSHIBA Remote monitoring A fatal error occurred in the MFP P. 8-257
system error
5110 Toner Not Recognized - Please Toner cartridge detection error P. 8-257
Check Toner.
5BD0 Power failure occurred during Power supply is cut off during the P. 8-257
restore restoration of database sent from
TopAccess
5C10 FAX Unit is not attached. Network FAX is disabled because P. 8-257
the FAX Unit is not attached 8
5C11 Security error on Address Book. The network FAX job failed P. 8-258
because the specified address is
not registered in the Address
Book
5C20 The file has been imported Displayed when data have been P. 8-258
imported from TopAccess
(Not an error message)
5C21 Failed to import the file - Invalid Data import from TopAccess P. 8-258
file format failed due to invalid file format
5C22 Failed to import the file - Internal Data import from TopAccess P. 8-259
error failed due to an internal error, the
cause of which is unknown
8.2.6 MFP access error

TopAccess screen
6007 Failed user login Unsuccessful User Login to MFP: P. 8-260
User authentication cannot be
done because connection to the
authentication server has failed.
6008 Failed to connect on External Failed to connect on External P. 8-260
LDAP server for Role Base Role Base Access Control
Access Control (LDAP) Server: User
authentication cannot be done
because connection to an
external RBAC server has failed.
6013 Failed to connect on the Connection failure to the P. 8-260
authentication server authentication server: Failed to
connect to the authentication
server

8 - 33
TopAccess screen
6014 Detected the authentication Detected the authentication P. 8-260
server that cannot be connected server that cannot be connected:
The authentication server that
cannot be accessed is detected.
6032 Illegal period. Card related error: Expired card: P. 8-261
The card cannot be used
because it has expired.
6033 No entering record. Card related error: Invalid flag P. 8-261
data (no room-entry data): The
card cannot be used because no
room-entry data are recorded in
it.
6034 Illegal entering record. Card related error: Invalid flag P. 8-261
data (invalid card data): The card
cannot be used because the data
required for the use of the card
are not correctly set.
6041 Card Authentication Failed Card authentication: Card related P. 8-261
because of Card Reading Error error: Card data cannot be
obtained correctly.
6042 Card Authentication Failed Card authentication: Card setting P. 8-261
because of Setting Error error: The self-diagnostic code
required for card authentication is
not set in this equipment
correctly.
6121 SecureErase fails Automatic Secure Erase failure P. 8-262
6131 MFP fail to verify clock with Time Failed to synchronize with the P. 8-262
Server time server
8.2.7 Maintenance error

TopAccess screen
7101 Failed to update Copier Firmware System firmware installation P. 8-263
failure
7103 Failed to update Copier Engine Engine firmware installation P. 8-263
Firmware failure
7105 Failed to update Copier Scanner Scanner firmware installation P. 8-263
Firmware failure
7109 Failed to update Printer Driver Printer driver upload failure P. 8-263
710B Failed to update Point And Print Point and Print data upload P. 8-263
failure
710F Failed to install Language Pack Failed to install Language Pack P. 8-264
Language Pack installation
failure
7111 Failed to install Patch Patch installation failure P. 8-263
7113 Failed to install Plugin Plug-in installation failure P. 8-263
7115 Failed to update HDD Data HDD data installation failure P. 8-263
7117 Failed to update Reversing DF firmware installation failure P. 8-263
Automatic Document Feeder
ROM

8 - 34
TopAccess screen
7119 Failed to update PFC ROM PFC firmware installation failure P. 8-263
711D Failed to remove License Key License key returning failure P. 8-264
711F Failed to install License Key License key installation failure P. 8-264
71A4 Failed in consistency Cryptographic key consistency P. 8-264
confirmation of cryptographic key confirmation failure
71AA Invalid Error Occurd while getting Invalid Error Occurd while getting P. 8-264
Certificate from SCEP server Certificate from SCEP server
71AB Timeout Error Occurd while Timeout Error Occurd while P. 8-265
getting Certificate from SCEP getting Certificate from SCEP
server server
71AC File Save Error Occurd while File Save Error Occurd while P. 8-265
getting Certificate from SCEP getting Certificate from SCEP
server server
71B0 Failed to decrypt Software Software package file decryption P. 8-265
Package failure
8.2.8 Network error
Message displayed in the 8

TopAccess screen
8000 Static IPv4 duplicated address IPv4 address overlaps. P. 8-265
detected
8011 Link Local address of IPv6 was Linklocal Address Conflict P. 8-266
duplicated.
8012 Manual address of IPv6 was Manual IPv6 Address Conflict P. 8-266
duplicated.
8013 Stateless address of IPv6 was Stateless Address Conflict P. 8-266
duplicated.
8014 Stateful address of IPv6 was Stateful Address Conflict P. 8-266
duplicated.
8022 Authentication Failure Failed in 802.1X authentication. P. 8-266
8023 Can not contact Authentication Failed in connection to P. 8-266
Server/Switch authentication server and switch.
8024 Certificate verification Failure Failed in verification of certificate. P. 8-267
8031 No IKE proposal chosen Ipsec error for ikev1 certification P. 8-267
failed
8032 IKE Certificate Authentication Ipsec error for wrong proposal P. 8-267
failed choosen
8033 IKE Pre-shared key Ipsec error if auth for shared key P. 8-267
Authentication failed failed
8034 Invalid Certificate Ipsec error if invalid certificate P. 8-267
uploaded
8035 Certificate Type unsupported Ipsec error if certificate not P. 8-268
supported
8036 Invalid certificate authority Ipsec error if invalid certificate P. 8-268
authentication
8037 Certificate unavailable Ipsec error if certificate are not P. 8-268
avialable
8038 No ISAKMP SA established Ipsec error for SA is not present P. 8-268

8 - 35
TopAccess screen
8039 Invalid Signature Ipsec error for invalid signaturer P. 8-268
for certificate
803A No IKEv2 proposal chosen Ipsec error is proposal choosen is P. 8-269
wrong
803B IKEv2 Certificate Authentication Ipsec error for ikev2 certification P. 8-269
failed failed
803C IKEv2 Secret key Authentication Ipsec error for ikev2 if secret key P. 8-269
failed auth failed
803D Falling Back to IKEv1 Ipsec error if peer dosent support P. 8-269
IKEv2 and falling back to IKEv1
803E ISAKMP SA unusable (deleted) Ipsec error if ISAKMP SA is not P. 8-270
created of destroyed due to some
uncertain condition
803F Crypto operation failed Ipsec error for ikev2 if crypto P. 8-270
operation failed
8040 Invalid key information Ipsec error for ikev2 if key info is P. 8-270
invalid
8041 CA not trusted Ipsec error for ikev2 if CA is not P. 8-270
trusted
8042 Authentication Method mismatch Ipsec error if auth method is not P. 8-270
matching
8043 IKE Version mismatch Ipsec error if ike version is not P. 8-271
matching
8044 Encapsulation mode mismatch Ipsec error for encaptulation is P. 8-271
not matching
8045 Peer IP Address mismatch Ipsec error for peer ip mismatch P. 8-271
8046 Local IP Address mismatch Ipsec error for local ip mismatch P. 8-271
8047 Local ID mismatch Ipsec error for local id mismatch P. 8-271
8048 Remote ID mismatch Ipsec error for remote id P. 8-271
mismatch
8049 IPsec Remote IP mismatch Ipsec error for remote ip P. 8-272
mismatch
804A IKEv1/IKEv2 Timed out Ipsec error for ike timeout P. 8-272
804B Invalid manual key data Ipsec error id manual key is not P. 8-272
valid
8061 Secure Update to Primary IPv4 Secure primary DDNS update P. 8-273
DDNS failed. error
8062 Secure Update to Secondary Secure secondary DDNS update P. 8-273
IPv4 DDNS failed error
8063 Secure Update to Primary IPv6 Secure primary DDNS update P. 8-273
DDNS failed. error
8064 Secure Update to Secondary Secure secondary DDNS update P. 8-273
IPv6 DDNS failed error
8065 IPv6 Update to Primary DDNS IPv6 primary DDNS update error P. 8-273
failed.
8066 IPv6 Update to Secondary DDNS IPv6 secondary DDNS update P. 8-273
failed. error
8067 IPv4 Update to Primary DDNS IPv4 primary DDNS update error P. 8-273
failed.

8 - 36
TopAccess screen
8068 IPv4 Update to Secondary DDNS IPv4 secondary DDNS update P. 8-273
failed. error
8069 Invalid TSIG/SIG(0) Key file This message is displayed when P. 8-273
uploaded the key file for SIG(0) or TSIG is
invalid.
8101 Wireless association with Access Wireless association with Access P. 8-273
point failure point failure
8102 Unable to contact Access point MFP not able to contact the P. 8-273
Access point with the specified
SSID
8103 Certificate verification Failure Wireless Certificate verification P. 8-274
failure
8111 SNMP set request failure An error occurred during SNMP P. 8-274
data writing.
8112 SNMP communication failure SNMP communication failed. P. 8-274
8121 Domain - General Failure during Domain Authentication Error - P. 8-274
Authentication General Failure during
Authentication
8122 Domain - Invalid Username or Domain Authentication Error - P. 8-274
Password Invalid Username or Password 8
8123 Domain - Server not present in Domain Authentication Error - P. 8-275
Network Server not present in Network
8124 Domain - User account is Domain Authentication Error - P. 8-275
disabled on Server User account is disabled on
Server
8125 Domain - User account has Domain Authentication Error - P. 8-275
expired and cannot be used for User account has expired and
logon cannot be used for logon
8126 Domain - User account is locked Domain Authentication Error - P. 8-275
and cannot be used for logon User account is locked and
cannot be used for logon
8127 Domain - Invalid logon hours for Domain Authentication Error - P. 8-275
the User Invalid logon hours for the User
8128 Active Directory Domain - Clock Active Directory Domain P. 8-276
Skew error due to difference in Authentication Error - Clock
Time between Server and MFP Skew error due to difference in
Time between Server and MFP
8129 Active Directory Domain - Active Directory Domain P. 8-276
Kerberos Ticket has expired and Authentication Error - Kerberos
cannot be used for Authentication Ticket has expired and cannot be
used for Authentication
812A Active Directory Domain - Active Directory Domain P. 8-276
Verification of the Ticket has Authentication Error - Verification
failed of the Ticket has failed
812B Active Directory Domain - The Active Directory Domain P. 8-276
Domain specified could not be Authentication Error - The
found Domain specified could not be
found

8 - 37
8.2.9 Error history
In the setting mode (08-9703), the latest twenty groups of error data will be displayed.
Display example
EA10 99999999 2013-04-14 17:57:32 064 064 2362_1000_0000_0

_xxxxxxxxxx
Error code Total counter YYYY-MM-DD HH:MM:SS MMM NNN ABCD_EFHI_JLOP_Q_R
4 digits 8 digits 14 digits 3 digits 3 digits 23 digits
A Paper source
0: Not selected 1: Bypass feed 2: LCF 3: 1st drawer 4: 2nd drawer 5: 3rd drawer
6: 4th drawer 7: Optional LCF 8: Unused
B Paper size code
0: A5/ST 1: A5-R 2: ST-R 3: LT 4: A4 5: B5-R 6: LT-R 7: A4-R 8: OTHER/UNIV
9: B5 A: FOLIO/COMP B: LG C: B4 D: LD E: A3 F: 13"LG G: Unused
H: A6-R I: Post card J: 8.5"SQK: A3-wide L: LD-wide M: 8K
N: 16K-R O: 16K P, Q, R, S, T: Unused U: SRA3 (320x450)V: SRA3 (320 x 460)
Z: Not selected
C Sort mode/staple mode
0: Non-sort/Non-staple1: Group 2: Sort 7: Front staple 8: Double staple
9: Rear staple A: Saddle stitch B: Center fold
D ADF mode
0: Unused 1: AUTO FEED (SADF) 2: STACK FEED
E APS/AMS mode
0: Not selected 1: APS 2: AMS
F Duplex mode
0: Not selected 1: Book 2: Double-sided/Single-sided4: Double-sided/Duplex copying
8: Single-sided/Duplex copying
G Unused
H Image shift
0: Unused 1: Book 2: Left 3: Right 4: Top 5: Bottom 6: Book+Top
7: Book+Bottom 8: Left+Top 9: Left+Bottom A: Right+TopB: Right+Bottom
I Editing
0: Unused 1: Masking 2: Trimming 3: Mirror image 4: Unused 5: NEG/POS
J Edge erase/Dual-page
0: Unused 1: Edge erase 2: Dual-page3: Edge erase and Dual-page
K Unused
L Function
0: Unused 1: Copying 2: FAX/Internet FAX transmission
3: FAX/Internet FAX/E-mail reception printing4: Unused 5: Printing/List print
6: Scan/E-mail transmission
MMM Primary scanning reproduction ratio (Display in hexadecimal)
(Mx256)+(Mx16)+M
NNN Secondary scanning reproduction ratio (Display in hexadecimal)
(Nx256)+(Nx16)+N
O Color mode
0: Auto color1: Full color 2: Black 3: Unused 4: Twin color copy 5: Gray scale
6: Unused 7: Image smoothing

8 - 38
P Media type
0: Plain paper 1: Thick 1 2: Thick 2 3: Thick 3 4: Thick 4 5: Special paper 1 6: Special
paper 2
7: Recycled paper 8: Plain paper 1 9: Plain paper 2 A: Thin paper B: OHP film C: Thick 1/
reverse D: Thick 2/ reverse E: Thick 3/ reverse F: Thick 4/ reverse G: Special paper 1/
reverse
H: Special paper 2/ reverse I: Envelope J: Tab paper Z: Unused
Q RADF size mixed
0: Unused 1: Size mixed 2: Single-size document
R Workflow ID: 10-digit ID

8 - 39
8.3 Diagnosis and Prescription for Each Error Code
8.3.1 Check item
Check item Contents

Sensor check • Check the sensor in the test mode.
• Check that there is no dust on the sensor.
• Check that the actuator is correctly operated.
Connector check • Check that the connector is not disconnected.
• Check that the pins are not deformed and do not come off.
• Disconnect and reconnect the connector.
Harness check • Check if the harnesses are open circuited.
Motor check • Check the motor in the test mode.
• Check that there is no abnormality in the driving section.
• Check that there is no abnormality in the roller.
Board check • Check if the board is short circuited or open circuited.
8.3.2 Paper transport jam (paper exit section)

[E590] Stop jam at the upper paper exit sensor
Classification Error item

Paper transport jam Jam not reaching the bridge unit.
Check item Measures

Upper paper exit sensor • Sensor check
(Perform the input check: 03-[COPY]ON/[7]/[A],
03-[ALL]OFF/[1]/[E])
• Connector check
• Harness check
Exit motor • Motor check
(Perform the output check: 03-142)
• Connector check
• Harness check
PFC board • Connector check (CN515,CN516)
• Board check
DRV board • Connector check (CN537, CN539, CN540)
• Board check
Drive unit, Rollers • Gear check
• Roller check
LGC board • Connector check (CN309)
• Board check
Replace parts Remarks

Exit motor
PFC board
DRV board
LGC board

8 - 40
[E5A0] Jam not reaching the upper paper exit sensor

Paper transport jam Stop jam at the upper paper exit sensor.
Check item Measures

Upper paper exit sensor • Sensor check
(Perform the input check: 03-[COPY]ON/[7]/[A],
03-[ALL]OFF/[1]/[E])
• Connector check
• Harness check
Bridge unit transport exit motor • Motor check
• Connector check
• Harness check
PFC board • Connector check (CN515,CN516)
• Board check
• Board check
• Roller check
8
• Board check

exit motor
PFC board
DRV board
LGC board
[E970] Jam not reaching the lower paper exit sensor

Paper transport jam (Relay transport Paper transported from the bridge unit does not reach the
section) lower paper exit sensor.
Check item Measures

Lower paper exit sensor • Sensor check
(Perform the input check: 03-[COPY]ON/[5]/[G],
03-[ALL]OFF/[4]/[C])
• Connector check
• Harness check
• Connector check
• Harness check
PFC board • Connector check (CN500, CN515, CN516)
• Board check
• Board check

8 - 41
Check item Measures
• Roller check
• Board check

Bridge unit transport exit motor
PFC board
DRV board
LGC board
Exit roller
[E980] Stop jam at the lower paper exit sensor

Paper transport jam (Relay transport Paper transported from the bridge unit does not pass the
section) lower paper exit sensor.
Check item Measures

Lower paper exit sensor • Sensor check
(Perform the input check: 03-[COPY]ON/[5]/[G],
03-[ALL]OFF/[4]/[C])
• Connector check
• Harness check
Exit motor • Motor check
• Connector check
• Harness check
PFC board • Connector check (CN500, CN515,CN516)
• Board check
• Board check
• Roller check
• Board check

exit motor
PFC board
DRV board
LGC board
Exit roller

8 - 42
8.3.3 Paper misfeeding
[E110] ADU misfeeding (paper not reaching the registration sensor)

Paper misfeeding The paper which has passed through ADU does not reach the
registration sensor during duplex printing.
Check item Measures

Registration sensor • Sensor check
(Perform the input check: 03-[ALL]OFF/[4]/[B],
03-[COPY]ON/[5]/[H])
• Connector check
• Harness check
ADU motor2 • Motor check
• Connector check (CN491, CN495)
• Harness check
• Board check
• Roller check 8
PFC board • Connector check (CN500, CN515)
• Harness check
• Board check

Registration sensor
ADU motor2
ADU board
PFC board
LGC board
ADU roller
[E120] Bypass misfeeding (paper not reaching the bypass feed sensor)

Paper misfeeding Paper fed from the bypass tray does not reach the bypass
feed sensor.
Check item Measures

Bypass feed sensor • Sensor check
(Perform the input check: 03-[SCAN]ON/[3]/[A])
• Connector check
• Harness check
Bypass motor • Motor check
• Connector check
• Harness check

8 - 43
Check item Measures
Bypass pick-up solenoid • Solenoid check
• Connector check
• Harness check
ADU board • Connector check (CN490, CN496, CN498)
• Board check
PFC board • Connector check (CN509)
• Harness check
• Board check
• Roller check

Bypass feed sensor
Bypass motor
Bypass pick-up solenoid
ADU board
PFC board
ADU roller
Rollers
[E130] 1st drawer misfeeding (paper not reaching the 1st drawer feed sensor)

Paper misfeeding The paper fed from the 1st drawer does not reach the 1st
drawer feed sensor.
Check item Measures

1st drawer feed sensor • Sensor check
(Perform the input check: 03-[SCAN]ON/[1]/[H])
• Connector check
• Harness check
Feed motor • Motor check
• Connector check
• Harness check
• Board check
• Roller check

1st drawer feed sensor
Feed motor
PFC roller
Rollers

8 - 44
[E140] 2nd drawer misfeeding (paper not reaching the 2nd drawer feed sensor)

Paper misfeeding The paper fed from the 2nd drawer does not reach the 2nd
drawer feed sensor.
Check item Measures

2nd drawer feed sensor • Sensor check
(Perform the input check: 03-[SCAN]ON/[1]/[G])
• Connector check
• Harness check
• Connector check
• Harness check
• Board check
• Roller check
Replace parts Remarks 8

2nd drawer feed sensor
Feed motor
PFC roller
Rollers
[E150] 3rd drawer misfeeding (paper not reaching the 3rd drawer feed sensor)

Paper misfeeding The paper fed from the 3rd drawer does not reach the 3rd
drawer feed sensor.
Check item Measures

3rd drawer feed sensor • Sensor check
(Perform the input check: 03-[SCAN]ON/[1]/[F])
• Connector check
• Harness check
Feed/transfer motor • Motor check
• Connector check
• Harness check
3rd drawer feed clutch • Clutch check
• Connector check
• Harness check
• Board check
• Roller check

8 - 45
3rd drawer feed sensor
Feed/transfer motor
PFC roller
Rollers
[E160] 4th drawer misfeeding (paper not reaching the 34th drawer feed sensor)

Paper misfeeding The paper fed from the 4th drawer does not reach the 4th
drawer feed sensor.
Check item Measures

4th drawer feed sensor • Sensor check
(Perform the input check: 03-[SCAN]ON/[1]/[E])
• Connector check
• Harness check
Feed/transfer motor • Motor check
• Connector check
• Harness check
4th drawer feed clutch • Clutch check
• Connector check
• Harness check
• Board check
• Roller check

4th drawer feed sensor
Feed/transfer motor
PFC roller
Rollers
[E180] Option LCF misfeeding (Paper not reaching the LCF feed sensor)

Paper misfeeding Paper fed from the LCF does not reach the LCF feed sensor.
Check item Measures

Option LCF feed sensor • Sensor check
• Connector check
• Harness check

8 - 46
Check item Measures
LCF transport motor • Motor check
• Connector check
• Harness check
LCF transport clutch • Clutch check
• Connector check
• Harness check
• Board check
LCF board • Connector check (J850, J854)
• Board check
• Roller check

LCF feed sensor
LCF transport motor
PFC board
LCF board 8
Rollers
LCF transport clutch
[E190] LCF misfeeding (paper not reaching the LCF feed sensor)

Paper misfeeding The paper fed from the LCF does not reach the LCF feed
sensor.
Check item Measures

LCF feed sensor • Sensor check
• Connector check
• Harness check
LCF feed clutch • Clutch check
• Connector check
• Harness check
• Board check
• Roller check

LCF feed sensor
LCF feed clutch
PFC board
Rollers

8 - 47
8.3.4 Paper transport jam
[E010] Jam not reaching the fuser transport sensor

Paper transport jam The paper which has passed through the fuser unit does not
reach the fuser transport sensor.
Check item Measures

ADU board • Connector check (CN491, CN497)
• Board check
Fuser transport sensor • Sensor check
(Perform the input check: 03-[ALL]OFF/[2]/[C], 03-
[COPY]ON/[5]/[F])
• Connector check
• Harness check
• Harness check
• Board check
Fuser unit • Check the gap between the separation plate and the fuser
belt.
(Refer to “6.7.4 Gap adjustment for separation plate”.)
• Paper transport check
• Roller check
Leading edge margin Adjust the margin with 05-4402 (Leading edge position
adjustment) to “Color: 5.5 mm”.
(Specification Black: 4.2 mm / Color: 5 mm)
• Use A3/LD paper
• Black solid image on 10 mm of the leading edge
Refer to “6.1.1 Image Related Adjustment”.
2nd transfer bias offset Change the 2nd transfer bias offset value as shown below
and then check if there are still jams.
Change the default value 5 of each code below to 6 or 7.
Color: 05-2934 Subcode: 0, 7
Black: 05-2936 Subcode: 0, 7
Change of the 2nd transfer bias If the leading edge of paper clings to the 2nd transfer roller
and causes paper jamming, change the 2nd transfer roller
bias correction factor of the leading/trailing edge of the paper.
(The larger the value, the smaller the transfer voltage of the
leading/trailing edge of the paper.)
Codes to be changed (Initial value of the transfer bias of
the leading/trailing edge of the paper: 0)
• Color mode print (top side): 05-2938-*
• Color mode print (back side): 05-2939-*
• Black mode print (top side): 05-2940-*
• Black mode print (back side): 05-2941-*
Sub codes:* -> Plain paper: 0, Recycled paper: 7
Notes:
After these codes are changed, perform solid duplex-
printing and check that there is no faint or void image
on the leading/trailing edge of the paper.

8 - 48
Check item Measures
• Harness check
• Board check

LGC board
ADU board
PFC board
Fuser unit
[E020] Stop jam at the fuser transport sensor

Paper transport jam The trailing edge of the paper does not pass the fuser
transport sensor after its leading edge has reached this
sensor.
Check item Measures 8

Fuser transport sensor • Sensor check
[COPY]ON/[5]/[F])
• Connector check
• Harness check
• Board check
• Board check
• Board check
• Roller check

LGC board
ADU board
PFC board
Rollers

8 - 49
[E200] 1st drawer transport jam (not reaching the registration sensor)
[E210] 2nd drawer transport jam (not reaching the registration sensor)
[E270] Bypass transport jam (not reaching the registration sensor)
[E300] 3rd drawer transport jam (not reaching the registration sensor)
[E330] 4th drawer transport jam (not reaching the registration sensor)
[E3C0] LCF transport jam (not reaching the registration sensor)

Paper transport jam The paper does not reach the registration sensor after it has
passed the 1st drawer feed sensor.(E200)
The paper does not reach the registration sensor after it has
passed the 1st drawer feed sensor.(E210)
Paper fed from the bypass tray and passed through the
bypass feed sensor does not reach the registration
sensor.(E270)
Check item Measures

(Perform the input check: 03-[ALL]OFF/[4]/[B],03-
[COPY]ON/[5]/[F])
• Connector check
• Harness check
Transport motor-1 • Motor check
(Perform the output check: 03-124/524)
• Connector check
• Harness check
• Board check
• Board check
• Roller check

Registration sensor
Transport motor-1
PFC board
LGC board
Rollers

8 - 50
[E220] 2nd drawer transport jam (not reaching the 1st drawer transport sensor)
[E310] 3rd drawer transport jam (not reaching the 1st drawer transport sensor)
[E340] 4th drawer transport jam (not reaching the 1st drawer transport sensor)
[E3D0] LCF transport jam (not reaching the 1st drawer transport sensor)

Paper transport jam The paper does not reach the 1st drawer transport sensor
after it has passed the 2nd drawer feed sensor.(E220)
The paper does not reach the 1st drawer transport sensor
The paper does not reach the 1st drawer transport sensor
Paper fed from the LCF and passed through the 2nd drawer
feed sensor does not reach the 1st drawer transport
sensor.(E3D0)
Check item Measures

1st drawer transport sensor • Sensor check
(Perform the input check: 03-[SCAN]ON/[1]/[D])
• Connector check
• Harness check
8
• Connector check
• Harness check
• Connector check
• Harness check
• Board check
• Roller check

1st drawer transport sensor
Transport motor-2
Transport motor-1
PFC board
Rollers
[E230] 1st drawer misfeeding (Paper not reaching the 1st drawer transport sensor)

Paper transport jam Paper fed from the 1st drawer does not reach the 1st drawer
transport sensor.
Check item Measures

• Connector check
• Harness check
8 - 51
Check item Measures
• Connector check
• Harness check
• Connector check
• Harness check
• Board check
• Roller check

Transport motor-1
Feed motor
PFC board
Rollers
[E240] 2nd drawer transport jam (Paper not reaching the 2nd drawer transport sensor)

Paper transport jam Paper fed from the 2nd drawer does not reach the 2nd drawer
transport sensor.
Check item Measures

2nd drawer transport sensor • Sensor check
(Perform the input check: 03-[SCAN]ON/[1]/[C])
• Connector check
• Harness check
• Connector check
• Harness check
• Connector check
• Harness check
• Board check
• Roller check

2nd drawer transport sensor
Transport motor-2
Feed motor
PFC board
Rollers

8 - 52
[E260] Option LCF transport jam (Paper not reaching the registration sensor)

Paper transport jam Paper fed from the option LCF does not reach the registration
sensor.
Check item Measures

[COPY]ON/[5]/[H])
• Connector check
• Harness check
• Connector check
• Harness check
• Board check
• Board check
8
• Roller check

Registration sensor
Transport motor-1
PFC board
LGC board
Rollers
[E290] Option LCF transport jam

Paper transport jam Paper fed from the Option LCF does not reach the 1st drawer
transport sensor.
Check item Measures

• Connector check
• Harness check
• Connector check
• Harness check
LCF transport motor • Motor check
• Connector check
• Harness check

8 - 53
Check item Measures
LCF transport clutch • Clutch check
• Connector check
• Harness check
• Board check
• Roller check

Transport motor-1
LCF transport motor
LCF transport clutch
PFC board
Rollers
[E320] 3rd drawer transport jam (not reaching the 2nd drawer transport sensor)
[E350] 4th drawer transport jam (not reaching the 2nd drawer transport sensor)
[E3E0] LCF transport jam (not reaching the 2nd drawer transport sensor)

Paper transport jam The paper does not reach the 2nd drawer transport sensor
after it has passed the 3rd drawer feed sensor.(E320)
The paper does not reach the 2nd drawer transport sensor
after it has passed the 4th drawer feed sensor.(E350)
Paper fed from the LCF and passed through the LCF feed
sensor does not reach the 2nd drawer transport
sensor.(E3E0)
Check item Measures

2nd drawer transport sensor • Sensor check
• Connector check
• Harness check
• Connector check
• Harness check
• Board check
• Roller check
3rd drawer transport clutch • Clutch check
• Connector check
• Harness check


8 - 54
2nd drawer transport sensor
Feed motor
PFC board
Rollers
[E360] 4th drawer transport jam (not reaching the 3rd drawer transport sensor)

Paper transport jam The paper does not reach the 3rd drawer transport sensor
after it has passed the 4th drawer feed sensor.
Check item Measures

3rd drawer transport sensor • Sensor check
(Perform the input check: 03-[SCAN]ON/[1]/[B])
• Connector check
• Harness check
• Connector check
• Harness check 8
4th drawer transport clutch • Clutch check
• Connector check
• Harness check
• Connector check
• Harness check
• Board check
• Roller check

3rd drawer transport sensor
Feed motor
PFC board
Rollers
[E370] 3rd drawer transport jam (Paper not reaching the 3rd drawer transport sensor)

Paper transport jam Paper fed from the 3rd drawer does not reach the 3rd drawer
transport sensor.

8 - 55
Check item Measures
3rd drawer transport sensor • Sensor check
• Connector check
• Harness check
• Connector check
• Harness check
3rd drawer feed clutch • Clutch check
• Connector check
• Harness check
• Board check
• Roller check

3rd drawer transport sensor
PFC board
Rollers
[E380] 4th drawer transport jam (Paper not reaching the 4th drawer transport sensor)

Paper transport jam Paper fed from the 4th drawer does not reach the 4th drawer
transport sensor.
Check item Measures

4th drawer transport sensor • Sensor check
• Connector check
• Harness check
4th drawer transport clutch • Clutch check
• Connector check
• Harness check
4th drawer feed clutch • Clutch check
• Connector check
• Harness check
Feed/transport motor • Motor check
• Connector check
• Harness check
• Board check

8 - 56
Check item Measures
• Roller check

4th drawer transport sensor
Feed/transport motor
PFC board
Rollers
[E3F0] Tandem LCF transport jam (Paper not reaching the tandem LCF transport sensor)

Paper transport jam Paper fed from the Tandem LCF does not reach the tandem
LCF transport sensor.
Check item Measures

Tandem LCF transport sensor • Sensor check
8
• Connector check
• Harness check
Tandem LCF transport clutch • Clutch check
• Connector check
• Harness check
Tandem LCF feed clutch • Clutch check
• Connector check
• Harness check
Feed/transport motor • Motor check
• Connector check
• Harness check
• Board check
• Roller check

Tandem LCF transport sensor
Tandem LCF transport clutch
Tandem LCF feed clutch
Feed/transport motor
PFC board
Rollers

8 - 57
[E510] ADU transport stop jam

Paper transport jam (ADU section) The paper does not reach the reverse path sensor after it is
switchbacked in the reverse section.
Check item Measures

Duplexing unit path entrance sensor • Sensor check
• Connector check
• Harness check
Reverse motor • Motor check
• Connector check
• Harness check
ADU motor-2 • Motor check
• Connector check
• Harness check
• Board check
DRV board • Connector check (CN537, CN539)
• Board check
• Roller check

Reverse motor
ADU motor-2
PFC board
ADU board
DRV board
Rollers
[E511] ADU transport jam (Paper not reaching the duplexing unit path entrance sensor)

Paper transport jam (ADU section)
Check item Measures

Duplexing unit path entrance sensor • Sensor check
• Harness check
• Harness check

8 - 58
Check item Measures
• Harness check
• Board check
• Board check
• Roller check

Reverse motor
ADU motor-1
PFC board
ADU board
Rollers
8
[E540] ADU transport jam (Paper not reaching the duplexing unit path exit sensor)

Paper transport jam (ADU section) Paper does not reach the duplexing unit path exit sensor after
it has passed the duplexing unit path entrance sensor.
Check item Measures

Duplexing unit path exit sensor • Sensor check
• Connector check
• Harness check
• Connector check
• Harness check
• Connector check
• Harness check
• Board check
• Board check
• Roller check

Duplexing unit path exit sensor
ADU motor-1
ADU motor-2
PFC board
8 - 59
ADU board
Rollers
[E570] Jam not reaching the bridge unit

Paper transport jam
Check item Measures

Reverse sensor • Sensor check
• Connector check
• Harness check
Transport entrance motor • Motor check
• Connector check
• Harness check
Fuser motor • Motor check
• Connector check
• Harness check
• Board check
• Board check
• Roller check

Reverse sensor
Transport entrance motor
Fuser motor
DFV board
PFC board
Rollers
[E580] Stop jam at the bridge unit

Paper transport jam
Check item Measures

Reverse sensor • Sensor check
• Connector check
• Harness check
• Connector check
• Harness check
8 - 60
Check item Measures
• Connector check
• Harness check
• Board check
• Board check
• Roller check

Reverse sensor
Reverse motor
DFV board
PFC board
Rollers
8
[E2B0] Stop jam at the registration sensor (1st drawer)
[E2B1] Stop jam at the registration sensor (2nd drawer)
[E2B2] Stop jam at the registration sensor (3rd drawer)
[E2B3] Stop jam at the registration sensor (4th drawer)
[E2B4] Stop jam at the registration sensor (Bypass tray drawer)
[E2B5] Stop jam at the registration sensor (LCF)
[E2B6] Stop jam at the registration sensor (ADU)
[E2B7] Stop jam at the registration sensor (Option LCF)

Paper transport jam
Check item Measures

(Perform the input check: 03-[ALL]OFF/[4]/[B])
• Connector check
• Harness check
Registration motor • Motor check
• Connector check
• Harness check
• Board check
• Roller check

Registration sensor
Registration motor
PFC board
8 - 61
Rollers
[EB50] Paper remaining on the transport path due to multiple feeding

Paper transport jam The multiple feeding of preceding paper caused the
misfeeding of upcoming paper.
Check item Measures

(When the paper is fed from the 1st • Connector check
drawer:) • Harness check
Bypass feed sensor • Sensor check
(When the paper is fed from the • Connector check
bypass feed unit:) • Harness check
ADU exit sensor • Sensor check
(When the paper is fed from the • Connector check
ADU:) • Harness check
(Perform the input check: 03-[ALL]OFF/[4]/[B], 03-
(When the paper is fed from the [COPY]ON/[5]/[H])
ADU:) • Connector check
• Harness check
(When the paper is fed from any of • Connector check
the 2nd drawer, PFP or LCF:) • Harness check
2nd drawer feed sensor • Sensor check
(When the paper is fed from any of • Connector check
the 2nd drawer, PFP or LCF:) • Harness check
• Board check
LGC board • Connector check (CN337, CN338, CN347, CN348)
• Board check
• Roller check

Bypass feed sensor
ADU exit sensor
Registration sensor
2nd drawer feed sensor
ADU board
LGC board
Rollers
8 - 62
[EB60] Paper remaining on the transport path due to multiple feeding

Paper transport jam
Check item Measures

[COPY]ON/[5]/[H])
• Connector check
• Harness check
• Board check
• Roller check

Registration sensor
PFC board
8
Rollers

8 - 63
8.3.5 Other paper jam
[E011] Paper jam caused by clinging to the transfer belt (Paper not reached the paper clinging
detection sensor)

Paper transport jam The paper after the 2nd transfer is clinging to the transfer belt,
or a paper jam occurred between the registration roller and
the paper clinging detection sensor.
Check item Measures

Paper clinging detection sensor • Sensor check
(Perform the input check: 03-[ALL]OFF/[9]/[D])
• Connector check
• Harness check
Registration motor • Motor check
• Connector check
• Harness check
• Board check
LGC board • Connector check (CN537, CN538, CN539)
• Board check
• Roller check
Setting If jams occur on the back side in duplex printing, change the
media type mode to the recycled paper mode, and then check
if there are still jams. (When this type of jam occurs on heavily
curled paper during duplex printing, the jam may be resolved
by selecting the recycled paper mode.)
2nd transfer bias offset Change the 2nd transfer bias offset value as shown below
and then check if there are still jams.
Change the default value 5 of each code below to 6 or 7.
Change of the 2nd transfer bias If the leading edge of paper clings to the 2nd transfer roller
and causes paper jamming, change the 2nd transfer roller
bias correction factor of the leading/trailing edge of the paper.
(The larger the value, the smaller the transfer voltage of the
leading/trailing edge of the paper.)
Codes to be changed (Initial value of the transfer bias of
the leading/trailing edge of the paper: 0)
• Color mode print (top side): 05-2938-*
• Color mode print (back side): 05-2939-*
• Black mode print (top side): 05-2940-*
• Black mode print (back side): 05-2941-*
Sub codes:* -> Plain paper: 0, Recycled paper: 7
Notes:
After these codes are changed, perform solid duplex-
printing and check that there is no faint or void image
on the leading/trailing edge of the paper.

8 - 64
Check item Measures
Other Check if there is any paper clinging to the transfer belt or
entering under the receiving tray. Remove it if there is.
Use the paper within the specification if the thin paper being
used is out of specification.

Paper clinging detection sensor
Registration motor
PFC board
LGC board
Rollers
[E030] Power-ON jam

Other paper jam The paper is remaining on the paper transport path when
power is turned ON.

Transport path Open the cover, and then remove paper if there is any paper
on the transport path.
Sensor Sensor check (Refer to the table below)
Connector check
Harness check
PFC board Connector check
(CN500, CN505, CN506, CN509, CN511, CN512, CN513,
CN515)
Harness check
Board check

Sensor in the jamming area Refer to the table below
PFC board
ADU board
Jamming area Cover Sensor Test Mode/Input check

Paper path section Duplexing unit Registration sensor 03-[ALL]OFF/[4]/[B]
03-[COPY]ON/[5]/[H]
Transfer belt paper clinging 03-[ALL]OFF/[9]/[C]
detection sensor
2nd transfer side paper 03-[ALL]OFF/[9]/[D]
1st drawer transport sensor 03-[SCAN]ON/[1]/[D]
Fuser Duplexing unit Fuser transport sensor 03-[ALL]OFF/[2]/[C]
03-[COPY]ON/[5]/[F]
Reverse path sensor 03-[ALL]OFF/[1]/[C]
03-[SCAN]ON/[3]/[E]

8 - 65
ADU Duplexing unit Duplexing unit path exit sensor 03-[SCAN]ON/[3]/[G]
Cover Duplexing unit path entrance 03-[SCAN]ON/[3]/[H]
sensor
Bypass unit Duplexing unit Bypass feed sensor 03-[SCAN]ON/[3]/[A]
Feeding area Paper feed 4th drawer transport sensor 03-[SCAN]ON/[1]/[A]
(equipment) cover 3rd drawer/tandem LCF 03-[SCAN]ON/[1]/[B]
transport sensor
2nd drawer transport sensor 03-[SCAN]ON/[1]/[C]
LCF LCF side cover Option LCF feed sensor 03-[SCAN]ON/[5]/[E]
Bridge unit Front cover Bridge unit path exit sensor 03-[ALL]OFF/[1]/[A]
03-[SCAN]ON/[3]/[C]
Bridge unit path entrance 03-[ALL]OFF/[1]/[B]
sensor 03-[SCAN]ON/[3]/[D]
Reverse sensor 03-[SCAN]ON/[3]/[F]
Reverse section stationary jam 03-[SCAN]ON/[4]/[A]
detection sensor
Upper exit section - Upper paper exit sensor 03-[ALL]OFF/[1]/[E]
03-[COPY]ON/[7]/[A]
Lower exit section - Lower paper exit sensor 03-[ALL]OFF/[4]/[C]
03-[COPY]ON/[5]/[G]
Reverse section Reverse path Reverse section paper 03-[COPY]ON/[8]/[F]
cover transport detection sensor
Finisher Finisher door Sensors in the finisher -
[E061] Incorrect paper size setting for 1st drawer

[E062] Incorrect paper size setting for 2nd drawer
[E063] Incorrect paper size setting for 3rd drawer
[E064] Incorrect paper size setting for 4th drawer
[E065] Incorrect paper size setting for bypass tray

Other paper jam The size of paper in the 1st drawer differs from size setting of
the equipment.(E061)
The size of paper in the 2nd drawer differs from size setting of
The size of paper in the 3rd drawer differs from size setting of
The size of paper in the 4th drawer differs from size setting of
The size of paper in the bypass tray differs from size setting
of the equipment.(E065)
Check item Measures

Setting If any paper remains in the equipment or drawer, remove it.
Match the paper size of the drawer setting and the one in the
drawer.
Paper size detection is performed at the first sheet of paper
when the drawer is opened or closed, or when the power of
the equipment is turned ON.

8 - 66
[E071] 1st drawer media type mis-setting jam
[E072] 2nd drawer media type mis-setting jam
[E073] 3rd drawer media type mis-setting jam
[E074] 4th drawer media type mis-setting jam
[E075] Option LCF media type mis-setting jam
[E076] Tandem LCF media type mis-setting jam

Paper transport jam The media type setting of the 1st drawer is incorrect. (E071)
The media type setting of the 2nd drawer is incorrect.(E072)
The media type setting of the 3rd drawer is incorrect.(E073)
The media type setting of the 4th drawer is incorrect.(E074)
The media type setting of the option LCF is incorrect.(E075)
The media type setting of the tandem LCF is incorrect.(E076)
Check item Measures

Outline Remove any paper which has jammed due to media type mis-
setting and then confirm and set the following
Setting When this jam occurred during fax data printing, the user
must place paper of the same media type as that of the set
paper. If the user does not have this media type, the media 8
type setting must be changed by means of the following
codes.
08-9300: 1st drawer media type setting (*1)
08-9301: 2nd drawer media type setting (*1)
08-9302: 3rd drawer media type setting (*1)
08-9303: 4th drawer media type setting (*1)
08-9304: Tandem LCF media type setting (*1)
08-9347: Option LCF media type setting (*1)
(*1) 0: Plain paper, 1: Thick paper 1, 2: Thick paper 2, 3: Thick
paper 3, 8: Recycled paper, 9: Plain paper 1, 10: Plain paper
2
Cases media type setting change (08 When a drawer is set for fax data printing but the user does
code) is required not have the media type set for the fax drawer
When no drawer is set for fax data printing but the user does
not have any media type set for each drawer
If the media type is correctly set but this error occurs
frequently, this media type may be the one which cannot be
distinguished easily. In this case change the code below to
disable the media type setting checking function.
08-4598 0: Enabled 1: Disabled
[E090] Image data delay jam

Other paper jam Image data to be printed cannot be prepared.
Check item Measures

Other • Remove the paper remained in front of the registration
sensor.
• If the error still occurs, check the following.
Power • Check if the error is cleared by turning the power OFF and
then back ON.

8 - 67
Check item Measures
SYS board • Connector check (SYS board -IMG board) (CN135)
• Page memory check
• Board check
IMG board • Connector check (IMG board -SLG board) (IMG board -
LGC board) (CN422, CN423, CN424)
• Harness check
• Board check
LGC board • Connector check (CN319, CN320)
• Harness check
• Board check
HDD • Connector check
• HDD check
Page memory Check if the page memory is correctly connected to the
connector on the SYS board.

SYS board
IMG board
LGC board
HDD
Page memory
[E091] Motor on time-out jam

Other paper jam The equipment does not operate normally because
abnormality occurred on an interface between the SYS board
and engine firmware.
Check item Measures

Other • Check if there is any paper in the equipment. Remove it if
there is.
Power Check if the error is cleared by turning the power OFF and
then back ON.
• Board check
• Harness check
• Board check
• Harness check
• Board check
• HDD check

SYS board
IMG board

8 - 68
LGC board
HDD
[E0A0] Image transport ready time-out jam

Other paper jam Image data to be printed cannot be sent.
Check item Measures

Other • Remove the paper remained in front of the registration
sensor.
Power Check if the error is cleared by turning the power OFF and
then back ON.
• Board check
• Harness check
• Board check 8
• Harness check
• Board check
• HDD check

SYS board
IMG board
LGC board
HDD
[E550] Paper remaining on the transport path

Other paper jam The paper is remaining on the transport path when printing is
finished (caused by a multiple paper feeding).
Next
Step Check Item Result Measure
Step
Jamming transport path Open the cover of the unit/area whose
picture is flashing on the control panel
1
and remove any paper on the transport
path.
Feed or transport roller possibly Check the feed roller.
2
causing multiple feeding
Sensor in the jamming area • Sensor check (Refer to the table
below)
3
• Harness check
• Connector check

8 - 69
Next
Step
PFC board • Harness check
• Connector check
4 • Board check
Notes:
If the jam is occurring in the ADU or LCF, check the board in each unit.

Feed or transport roller possibly
causing multiple feeding
PFC board
Relation between the jamming area and the corresponding sensors/covers.

03-[COPY]ON/[5]/[H]
detection sensor
03-[COPY]ON/[5]/[F]
03-[SCAN]ON/[3]/[E]
sensor
transport sensor
03-[SCAN]ON/[3]/[C]
detection sensor
03-[COPY]ON/[7]/[A]
03-[COPY]ON/[5]/[G]

8 - 70
[E551] Paper remaining on the transport path (when a service call occurs)
[E552] Paper remaining on the transport path (when the cover is closed)

Other paper jam The paper is detected on the transport path when a service
call occurs. (E551)
The paper is detected on the transport path after the cover is
opened and closed. (E552)
Next
Step
Jamming transport path Open the cover of the unit/area whose
picture is flashing on the control panel
1
and remove any paper on the transport
path.
Sensor in the jamming area • Sensor check (Refer to the table
below)
2
• Harness check
• Connector check
PFC board • Harness check
• Connector check
3 • Board check 8
Notes:
If the jam is occurring in the ADU or LCF, check the board in each unit.

PFC board
Relation between the jamming area and the corresponding sensors/covers.

03-[COPY]ON/[5]/[H]
detection sensor
03-[COPY]ON/[5]/[F]
03-[SCAN]ON/[3]/[E]
sensor
transport sensor

8 - 71
03-[SCAN]ON/[3]/[C]
detection sensor
03-[COPY]ON/[7]/[A]
03-[COPY]ON/[5]/[G]

8 - 72
8.3.6 Cover open jam
[E400] Duplexing unit open

Cover open jam The duplexing unit has opened during printing.
Check item Measures

Duplexing unit • Close the duplexing unit if it is opened. Remove if there is
any paper before closing it
24V power • 24V check
(Perform the input check: 03-[COPY] ON/[6]/[A])
• Connector check
• Harness check
Fuse • Fuse check (F201, F202, F203, F204)
• Board check
• Board check
Interlock switch • Switch check
(Perform the input check: 03-[SCAN] ON/[4]/[G])
• Connector check
• Harness check 8

Fuse
LGC board
Switching regulator
Interlock switch
[E430] ADU open jam

Cover open jam The ADU has opened during printing.
Check item Measures

ADU • Close the ADU if it is opened. Remove if there is any
paper before closing it
ADU opening/closing switch • Switch check
• Connector check
• Harness check
• Board check
• Board check

ADU opening/closing switch
ADU board
LGC board

8 - 73
[E440] Paper feed cover open jam

Cover open jam The paper feed cover has opened during printing.
Check item Measures

Paper feed cover • Close the paper feed cover if it is opened.
• Remove if there is any paper before closing it.
Side door switch • Switch check
(Perform the input check: 03-[COPY]ON/[8]/[H])
• Connector check
• Harness check
• Board check

ADU opening/closing switch
LGC board
[E450] Option LCF open jam

Cover open jam The optional LCF has been disconnected from the equipment
during printing.
Check item Measures

Option LCF • Connect the LCF in the equipment.
Option LCF installation sensor • Switch check
• Connector check
• Harness check
LCF board • Connector check
• Board check
• Board check

LCF side cover opening/closing
switch
LCF board
LGC board
[E480] Bridge unit open jam

Cover open jam The bridge unit has opened during printing.
Check item Measures

Bridge unit • Close the bridge unit if it is opened.
8 - 74
Check item Measures
Bridge unit cover opening/closing • Switch check
detection switch (Perform the input check: 03-[COPY]ON/[7]/[B], 03-
[COPY]ON/[8]/[E])
• Connector check
• Harness check
• Board check

Bridge unit cover opening/closing
detection switch
LGC board
[E4A0] Waste toner cover open jam (printing)

Cover open jam The waste toner cover has opened during printing.

Waste toner cover • Close the waste toner cover if it is opened.
Waste toner detection sensor • Sensor check
(Perform the input check: 03-[FAXON]/[1]/[C])
• Connector check
• Harness check
• Board check

Waste toner detection sensor
LGC board
[E4B0] Reverse path cover open jam (printing)

Cover open jam The reverse path cover has opened during printing.
Check item Measures

Reverse path cover • Close the bridge unit if it is opened.
Reverse path cover switch • Switch check
(Perform the input check: 03-[COPYON]/[8]/[A])
• Connector check
• Harness check
• Board check

8 - 75
Bridge unit connecting detection
switch
LGC board
8.3.7 RADF jam

[E712] Jam not reaching the original registration sensor

RADF jam The original fed from the original feeding tray does not reach
the original registration sensor.
Check item Measures

Original registration sensor • Sensor check
(Perform the input check: 03-[FAX]ON/[7]/[H])
• Connector check
• Harness check
Original pickup solenoid • Motor check
(Perform the output check: 03-)
• Connector check
• Harness check
RADF board • Connector check (CN74,CN79)
• Board check
• Roller check

Original pickup solenoid
RADF board Perform the 05-3210
Roller Pickup roller, feed roller, separation roller
[E714] Feed signal reception jam

RADF jam The feed signal is received even no original exists on the
original feeding tray.
Check item Measures

Original empty sensor • Sensor check
(Perform the input check: 03-[FAX]ON/[7]/[B])
• Connector check
• Harness check
RADF board • Connector check (CN74)
• Board check
• Roller check

8 - 76
Original empty sensor
Roller Pickup roller, feed roller, separation roller
[E721] Jam not reaching the original reading start sensor

[E725] Stop jam at the reading start sensor
[E774] Reading start sensor paper remaining jam

RADF jam The original does not reach the reading start sensor after it
has passed the registration sensor (when scanning obverse
side) or the reverse sensor (when scanning reverse side).
Check item Measures

Registration roller • Cleaning
Read roller
Original reading start sensor • Automatic adjustment
(Perform the 05-3210) 8
• Connector check
• Harness check
• Board check
• Roller check

Original reading start sensor
Roller Registration roller, Read roller
[E722] Jam not reaching the original exit sensor

RADF jam The original which passed the read sensor does not reach the
original exit/reverse sensor when it is transported from the
scanning section to exit section.
Check item Measures

Read roller • Cleaning
Original exit sensor • Sensor check
(Perform the input check: 03-[FAX]ON/[7]/[E])
• Connector check
• Harness check
• Board check
• Roller check

8 - 77
Original exit sensor
Roller Read roller
[E724] Stop jam at the original registration sensor

RADF jam The trailing edge of the original does not pass the original
registration sensor after its leading edge has reached this
sensor.
Check item Measures

Registration roller • Cleaning
Original registration sensor • Sensor check
(Perform the input check: 03-[FAX]ON/[7]/[H])
• Connector check
• Harness check
• Board check
• Roller check

Roller Registration roller
[E726] Transport/exit signal reception jam during ADF standby status

RADF jam
Check item Measures

RADF • Check if there is any paper in the RADF. Remove it if there
is.
Equipment • Check if there is any paper in the equipment. Remove it if
there is.
• If a jam still occurs, turn the power OFF and then back ON
to check if the equipment operates normally.
[E727] Jam not reaching the original reading end sensor

RADF jam

8 - 78
Check item Measures
RADF • Check the RADF position adjustment.
 P. 6-112"6.12.1 RADF position adjustment"
RADF • Check the Adjustment of the Reversing Automatic
Document Feeder (RADF).
 P. 6-112"6.12 Reversing Automatic Document Feeder
(RADF)"
Read end roller • Cleaning
Original reading end sensor • Sensor check
(Perform the input check: 03-[FAX]ON/[5]/[D])
• Connector check
• Harness check
• Board check
• Roller check

Original reading end sensor
RADF board Perform the 05-3210 8
Roller Read end roller
[E729] Stop jam at the original reading end sensor

RADF jam
Check item Measures

Read end roller • Cleaning
Original reading end sensor • Sensor check
(Perform the input check: 03-[FAX]ON/[5]/[D])
• Connector check
• Harness check
• Board check
• Roller check

Original reading end sensor
Roller Read end roller
[E731] Stop jam at the original exit sensor

exit/reverse sensor after its leading edge has reached this
sensor.

8 - 79
Check item Measures
Exit roller • Cleaning
Original exit sensor • Sensor check
(Perform the input check: 03-[FAX]ON/[7]/[E])
• Connector check
• Harness check
• Board check
• Roller check

Original exit sensor
Roller Exit roller
[E744] Stop jam at the original exit/reverse sensor

exit/reverse sensor after its leading edge has reached this
sensor.
Check item Measures

Intermediate transport roller • Cleaning
Original exit/reverse sensor • Sensor check
(Perform the input check: 03: [FAX]/ON/[5]/[B])
• Connector check
• Harness check
• Board check
• Roller check

Original exit/reverse sensor
Roller Intermediate transport roller
[E745] Jam not reaching the original exit reverse sensor

RADF jam
Check item Measures

Intermediate transport roller • Cleaning

8 - 80
Check item Measures
Original exit/reverse sensor • Sensor check
• Connector check
• Harness check
• Board check
• Roller check

Original exit reverse sensor
Roller Intermediate transport roller
[E746] Original exit reverse sensor paper remaining jam

[E762] Registration sensor paper remaining jam
[E770] Original width detection sensor-1 paper remaining jam
[E771] Original width detection sensor-2 paper remaining jam
[E772] Original width detection sensor-3 paper remaining jam 8
[E773] Intermediate transport sensor paper remaining jam
[E775] Reading end sensor paper remaining jam
[E777] Exit sensor paper remaining jam

RADF jam .
Check item Measures

RADF • Check if there is any paper on each sensor. Remove it if
there is.
Original exit reverse sensor • Sensor check
• Connector check
• Harness check
(Perform the input check: 03: [FAX]/ON/[8]/[F])
• Connector check
• Harness check
Original width detection sensor-1 • Sensor check
• Connector check
• Harness check
(Perform the input check: 03: [FAX]/ON/[8]/[H])
• Connector check
• Harness check
(Perform the input check: 03: [FAX]/ON/[5]/[D])
• Connector check
• Harness check

8 - 81
Check item Measures
Intermediate transport sensor • Sensor check
(Perform the input check: 03: [FAX]/ON/[8]/[G])
• Connector check
• Harness check
Reading end sensor • Sensor check
• Connector check
• Harness check
Exit sensor • Sensor check
(Perform the input check: 03: [FAX]/ON/[7]/[E])
• Connector check
• Harness check
RADF board • Connector check (CN74, CN75)
• Board check
• Roller check

Registration sensor
Original width detection sensor-1
Intermediate transport sensor
Reading end sensor
Exit sensor
Roller
[E860] Original jam access cover open jam

RADF jam The Original jam access cover has opened during RADF
operation.
Check item Measures

Original jam access cover • Close the Original jam access cover if it is opened.
• Remove if there is any original before closing it.
Original jam access cover opening/ • Sensor check
closing sensor (Perform the input check: 03: [FAX]/ON/[7]/[C])
• Connector check
• Harness check
• Board check


8 - 82
[E870] RADF open jam

RADF jam RADF has opened during RADF operation.
Check item Measures

RADF • Close the RADF if it is opened.
RADF opening/closing sensor • Sensor check
(Perform the input check: 03: [FAX]/ON/[7]/[D])
• Connector check
• Harness check
• Board check

RADF opening/closing sensor
[E871] Cover open jam in the read ready status 8

RADF jam Jam caused by opening of the Original jam access cover or
front cover while the RADF is waiting for the scanning start
signal from the equipment.
Check item Measures

RADF • Close the RADF if it is opened.
Original jam access cover opening/ • Sensor check
closing sensor (Perform the input check: 03: [FAX]/ON/[7]/[C])
• Connector check
• Harness check
• Board check

Original jam access cover opening/
closing sensor
[E890] ADF time out jam

RADF jam ADF time out jam
Check item Measures

RADF • Check if there is any paper in the RADF. Remove it if there
is.

8 - 83
Check item Measures
Equipment • Check if there is any paper in the equipment. Remove it if
there is.
• If a jam still occurs, turn the power OFF and then back ON
to check if the equipment operates normally.
8.3.8 Jam in bridge unit

[E910] Paper not reaching the bridge unit transport sensor-1
[E920] Paper stopping at the bridge unit transport sensor-1

Paper transport jam The paper does not reach the bridge unit path entrance
(Relay transport section) sensor after it has passed the Fuser transport sensor.(E910)
The trailing edge of the paper does not pass the bridge unit
path entrance sensor after its leading edge has reached the
sensor.(E920)
Check item Measures

Bridge unit • Check if there is any paper in the bridge unit and remove it
if there is
Bridge unit path entrance sensor • Sensor check
[SCAN]ON/[3]/[D])
• Connector check
• Harness check
Transport path switching solenoid-1 • Solenoid check
• Connector check
• Harness check
Bridge unit transport entrance motor • Motor check
Bridge unit transport exit motor (Perform the output check (Bridge unit transport entrance
motor): 03-130/180)
(Perform the output check (Bridge unit transport exit motor):
03-136)
• Connector check
• Harness check
• Board check
• Harness check
• Board check
• Harness check
• Board check

Bridge unit transport sensor-1
Bridge unit transport entrance motor
LGC board
DRV board

8 - 84
PFC board
Roller Transport roller of the bridge unit
[E930] Paper not reaching the bridge unit transport sensor-2

[E940] Paper stopping at the bridge unit transport sensor-2

Paper transport jam The trailing edge of the paper does not reach the Bridge unit
(Relay transport section) path exit sensor after its leading edge has reached the bridge
unit path entrance sensor.(E930)
The trailing edge of the paper does not pass the Bridge unit
path exit sensor after its leading edge has reached the Bridge
unit path exit sensor.(E940)
Check item Measures

Bridge unit • Check if there is any paper in the bridge unit and remove it
if there is
Bridge unit path exit sensor • Sensor check
(Perform the input check: 03-[ALL]OFF/[1]/[A], 03-
[SCAN]ON/[3]/[C]) 8
• Connector check
• Harness check
Transport path switching solenoid-2 • Solenoid check
• Connector check
• Harness check
Bridge unit transport exit motor: Normal • Motor check
rotation (Perform the output check: 03-140/190, 03-142/192)
Bridge unit transport exit motor: Reverse • Connector check
rotation • Harness check
• Board check
• Harness check
• Board check
• Harness check
• Board check

Bridge unit transport sensor-2
LGC board
Roller Transport roller of the bridge unit

8 - 85
8.3.9 Paper jam in finisher section
[EA10] Transport delay jam (paper not inserted)

Finisher jam
(Finisher section)
Check item Measures

Finisher Check if there is any paper in the finisher or on the transport
path of the equipment and remove it if there is.
Feeding sensor (S22) Check if there is a disconnection of the connector, incorrect
installation or breakage of the feeding sensor (S22). If there
is, reinstall the sensor correctly or replace it.
Transport path switching solenoid Check that the gap between the transfer guide surface and
(SOL5) the upper surface of the flapper tip is in the acceptable range
according to the status of the transport path switching
solenoid (SOL5) (solenoid OFF: 1.5 to 2.1 mm, solenoid ON:
2.3 to 2.9 mm). If it is not, adjust it.
Entrance motor (M1) Check the harness between the entrance motor (M1) and the
finisher controller board (CN26). If there is any abnormality,
correct it.
Interface PC board (I/F) Check the harness between the transport path switching
solenoid (SOL5) and the interface PC board (CN6), If there is
any abnormality, correct it.
• Board check
• Connector check (CN5, CN6, CN7)
• Harness check
Finisher control PC board (FIN) • Board check
• Board check

Feeding sensor (S22)
Transport path switching solenoid
(SOL5)
Entrance motor (M1)
Interface PC board (I/F)
Finisher control PC board (FIN)
[EA20] Paper transport jam in Finisher (entrance sensor)

Finisher jam
(Finisher section)
Check item Measures

Finisher Check if there is any paper in the finisher or on the transport
path of the equipment and remove it if there is.
Entrance sensor (S1) • Sensor check
• Connector check
• Harness check

8 - 86
Check item Measures
Finisher control PC board (FIN) • Board check
• Connector check (CN26)
• Harness check

Entrance sensor (S1)
Finisher control PC board (FIN)
[EA21] Paper size error jam

Finisher jam Paper does not reach the sensor because the paper is
(Finisher section) shorter than spec. [MJ-1103/1104]
Check item Measures

Finisher • Check if there is any paper in the finisher or on the
transport path of the equipment and remove it if there is.
• Is the paper size used shorter than the size specified in
the specifications? 8
• Connector check
• Harness check
Transport sensor (S2) • Sensor check
• Connector check
• Harness check
Finisher controller board • Connector check (CN7, CN22)
• Board check

Transport sensor (S2)
Finisher controller board
[EA22] Short length paper jam in Finisher (paper position sensors S6-1/2)

Finisher jam [MJ-1103/1104]
(Finisher section)
Check item Measures

• Use paper accepted in the specifications.
Paper position sensor (S6-1) • Sensor check
• Connector check
• Harness check
Paper position sensor (S6-2) • Sensor check
• Connector check
• Harness check

8 - 87
Check item Measures
Finisher controller board • Connector check
• Board check

Paper position sensor (S6-1)
Paper position sensor (S6-2)
[EA23] Paper transport jam in Finisher (transport sensor)

(Finisher section)
Check item Measures

• Connector check
• Harness check
• Board check

[EA24] Paper transport jam in Finisher (entrance sensor - transport sensor)

(Finisher section)
Check item Measures

• Connector check
• Harness check
• Connector check
• Harness check
Entrance motor (M1) • Motor check
• Connector check
• Harness check
Finisher controller board • Connector check(CN6, CN26)
• Board check

8 - 88
Entrance motor (M1)
[EA25] Paper transport jam in Finisher (after paper stack was exited)

(Finisher section)
Check item Measures

Finishing tray paper detection sensor • Sensor check
(S12) • Connector check
• Harness check
Finisher controller board • Connector check(CN18) 8
• Board check

Finishing tray paper detection sensor
(S12)
[EA26] Paper transport jam in Finisher (Stop signal received from equipment)
[EA27] Paper transport jam in Finisher (Paper not inserted but paper detected)

(Finisher section)
Check item Measures

• Connector check
• Harness check
Finisher controller board • Connector check(CN26)
• Board check


8 - 89
[EA28] Paper transport jam in Finisher (paper holding delay)

(Finisher section)
Check item Measures

Paper holding cam • Is there any mechanical problem when the paper holding
cam is rotated?
Assist arm motor (M10) • Motor check
• Connector check
• Harness check
• Board check

Assist arm motor (M10)
[EA29] Paper transport jam in Finisher (paper stack transport delay)

(Finisher section)
Check item Measures

Buffer tray • Is there any mechanical problem when the buffer tray
guide is opened and closed while the buffer roller is kept
raised?
Buffer tray guide motor (M2) • Motor check
• Connector check
• Harness check
• Board check

Buffer tray guide motor (M2)
[EA31] Transport path paper remaining jam

Finisher jam The paper which has passed through the inlet sensor does
(Finisher section) not reach the transport sensor. [MJ-1103/1104]

8 - 90
Check item Measures
• Connector check
• Harness check
• Board check

[EA32] Exit paper remaining jam

Finisher jam The paper is remaining on the finishing tray when the power
(Finisher section) is turned ON. [MJ-1103/1104]
8
Check item Measures
Finishing tray paper detection sensor • Sensor check
• Harness check
• Board check

Finishing tray paper detection sensor
(S12)
[EA40] Door open jam

Finisher jam The front cover or stationary tray cover is opened during
(Finisher section) paper transport. [MJ-1103/1104]
Check item Measures

Cover • Close the front cover or the stationary tray cover if they are
opened.
Front cover switch (SW1) • Sensor check
• Connector check
• Harness check
Stationary tray opening/closing • Sensor check
switch (SW2) • Connector check
• Harness check

8 - 91
Check item Measures
• Board check

Front cover switch (SW1)
Stationary tray opening/closing
switch (SW2)
[EA50] Stapling jam

(Finisher section)
Check item Measures

• Is the jam cleared by taking off the staple cartridge from
the finisher and removing the staple sheet slid from the
staple case?
Stapler interference sensor (S11) • Sensor check
• Connector check
• Harness check
• Board check

Stapler interference sensor (S11)
[EA60] Early arrival jam

Finisher jam The inlet sensor detects the paper earlier than a specified
(Finisher section) timing. [MJ-1103/1104]
Check item Measures

• Connector check
• Harness check
• Board check

8 - 92
[EA70] Stack exit belt home position error

Finisher jam The stack exit belt is not at the home position. [MJ-1103/1104]
(Finisher section)
Check item Measures

Stack belt exit home position sensor • Sensor check
• Harness check
Stack transport motor (M5) • Motor check
• Connector check
• Harness check
Finisher controller board • Connector check(CN10, CN11)
• Board check
Upper surface detection sensor • Refer to CB31

Stack belt exit home position sensor
(S9)
Stack transport motor (M5) 8
8.3.10 Paper jam in saddle stitcher section

[EA90] Door open jam

Finisher jam The delivery cover or inlet cover has opened during printing
(Saddle stitcher section) [MJ-1104]
Check item Measures

Finisher, saddle stitcher • Check if there is any paper in the finisher, saddle stitcher
or the on the transport path of the equipment. Remove it if
there is.
Delivery cover sensor (PI3) • Sensor check
• Connector check
• Harness check
Inlet cover sensor (PI9) • Sensor check
• Connector check
• Harness check
Saddle stitcher controller board • Connector check(J10, J11)
• Board check

Delivery cover sensor (PI3)
Inlet cover sensor (PI9)
Saddle stitcher controller board

8 - 93
[EAA0] Power-ON jam

Finisher jam Paper exists at No.1 paper sensor, No. 2 paper sensor, No.3
(Saddle stitcher section) paper sensor, vertical path paper sensor or delivery sensor
when power is turned ON. [MJ-1104]
Check item Measures

there is.
No. 1 paper sensor (PI18) • Sensor check
• Connector check
• Harness check
• Connector check
• Harness check
• Connector check
• Harness check
Vertical path paper sensor (PI17) • Sensor check
• Connector check
• Harness check
Delivery sensor (PI11) • Sensor check
• Connector check
• Harness check
• Board check

No. 1 paper sensor (PI18)
Vertical path paper sensor (PI17)
Delivery sensor (PI11)
[EAB0] Paper transport stop jam

Finisher jam The paper which passed through the inlet sensor does not
(Saddle stitcher section) reach or pass No.1 paper sensor, No. 2 paper sensor, No.3
paper sensor or delivery sensor. [MJ-1104]
Check item Measures

there is.
• Connector check
• Harness check

8 - 94
Check item Measures
• Connector check
• Harness check
• Connector check
• Harness check
Delivery sensor (PI11) • Sensor check
• Connector check
• Harness check
• Board check

Delivery sensor (PI11)
8
[EAB1] Short paper jam in Saddle Stitch Finisher

Finisher jam Short paper jam in Saddle Stitch Finisher
(Saddle stitcher section) [MJ-1104]
Check item Measures

there is.
• Use paper accepted in the specifications.
Feeding sensor (S22) • Sensor check
• Connector check
• Harness check
Junction box paper detection sensor • Sensor check
• Harness check
Transport path-2 (S27) • Sensor check
• Connector check
• Harness check
Transport path-3 (S28) • Sensor check
• Connector check
• Harness check
Ejecting roller (S29) • Sensor check
• Connector check
• Harness check
Interface PC board (I/F) • Connector check(CN8)
• Board check
Saddle stitcher controller board • Connector check(CN20)
• Board check
• Board check

8 - 95
Feeding sensor (S22)
Junction box paper detection sensor
(S26)
Transport path-2 (S27)
Transport path-3 (S28)
Ejecting roller (S29)
Interface PC board (I/F)
8.3.11 Paper jam in puncher unit

[E9F0] Punching jam

Finisher jam [MJ-6102]
(Punch unit)
Check item Measures

Finisher, saddle stitcher • Check if there is any paper in the finisher, punch unit or
the on the transport path of the equipment. Remove it if
there is.
Punch HP sensor (S4) • Sensor check
• Connector check
• Harness check
Punch motor (M3) • Motor check
• Connector check
• Harness check
Punch controller board • Connector check
• Board check

Punch HP sensor (S4)
Punch motor (M3)
Punch controller board
8.3.12 Other paper jam

[EAD0] Print end command time-out jam

Other paper jam The printing has not finished normally because of an error
occurring on the interface between the SYS board and the
engine firmware at the end of printing.

8 - 96
Check item Measures
Power • Check if the error is cleared by turning the power OFF and
then back ON.
SYS board • Connector check
• Board check
LGC board • Connector check
• Board check

SYS board
LGC board
[EAE0] Receiving time-out jam

Finisher jam The printing has been interrupted because of the
communication error between the equipment and finisher
when the paper is transported from the equipment to the
finisher.
8
Check item Measures

Finisher • Is the finisher working?
• Check if the voltage (24V) is being supplied to the finisher.
• Board check

[EB30] Ready time-out jam

Finisher jam The equipment judges that the paper transport to the finisher
is disabled because of the communication error between the
equipment and finisher at the start of printing.
Check item Measures

Finisher • Check if there is any paper in the equipment. Remove it if
there is.
• Board check
• Board check

LGC board

8 - 97
[ED10] Skew adjustment motor (M1) home position detection abnormality

Finisher jam The Skew adjustment motor is not at the home position. [MJ-
1103/1104 (when MJ-6102 is installed)]
Check item Measures

Finisher • Check if there is any paper in the finisher. Remove it if
there is.
Skew adjustment motor (M1) • Motor check
• Connector check
• Harness check
Skew HP sensor (S2) • Sensor check
• Connector check
• Harness check
• Board check

Skew adjustment motor (M1)
Skew HP sensor (S2)
[ED11] Sideways adjustment motor (M2) home position detection error

Finisher jam The Sideways adjustment motor is not at the home position.
Check item Measures

Finisher • Check if there is any paper in the finisher. Remove it if
there is.
Sideways adjustment motor (M2) • Rotate sideways adjustment motor and fix its mechanism
if it does not rotate smoothly.
• Motor check
• Connector check
• Harness check
Sideways deviation HP sensor (S3) • Sensor check
• Connector check
• Harness check
• Board check

Sideways adjustment motor (M2)
Sideways deviation HP sensor (S3

8 - 98
[ED12] Shutter home position error

Finisher jam The shutter is not at the home position. [MJ-1103/1104]
Check item Measures

Shutter • Open and close the shutter. If there is any mechanical
problem, fix its mechanism.
Shutter opening/closing sensor (S4) • Rotate sideways adjustment motor and fix its mechanism
if it does not rotate smoothly.
• Motor check
• Connector check
• Harness check
Shutter clutch (CLT1) • Clutch check
• Connector check
• Harness check
• Board check

Shutter opening/closing sensor (S4) 8
Shutter clutch (CLT1)
[ED13] Front alignment plate home position error

Finisher jam The front alignment plate is not at the home position. [MJ-
1103/1104]
Check item Measures

Front alignment plate • Move the front alignment plate. If there is any mechanical
Front alignment plate home position • Sensor check
sensor (S7) • Connector check
• Harness check
Front alignment motor (M9) • Motor check
• Connector check
• Harness check
• Board check

Front alignment plate home position
sensor (S7)
Front alignment motor (M9)

8 - 99
[ED14] Rear alignment plate home position error

Finisher jam (Finisher section) The rear alignment plate is not at the home position. [MJ-
1103/1104]
Check item Measures

Rear alignment plate • Move the rear alignment plate. If there is any mechanical
Rear alignment plate home position • Sensor check
• Harness check
Rear alignment motor (M9) • Motor check
• Connector check
• Harness check
• Board check

Rear alignment plate home position
sensor (S7)
Rear alignment motor (M10)
[ED15] Paddle home position error

Finisher jam (Finisher section) The paddle is not at the home position. [MJ-1103/1104]
Check item Measures

Paddle • Rotate the paddle. If there is any mechanical problem, fix
its mechanism.
Paddle home position sensor (S3) • Sensor check
• Connector check
• Harness check
Paddle motor (M8) • Motor check
• Connector check
• Harness check
• Board check

Paddle home position sensor (S3)
Paddle motor (M8)
[ED16] Buffer tray home position error

Finisher jam (Finisher section) The buffer tray is not at the home position. [MJ-1103/1104]

8 - 100
Check item Measures
Buffer tray guide • Open and close the buffer tray guide. If there is any
mechanical problem, fix its mechanism.
Buffer tray home position sensor (S5) • Sensor check
• Connector check
• Harness check
• Connector check
• Harness check
• Board check

Buffer tray home position sensor (S5)
[EF10] Selecting paper not supported by Saddle Stitch Finisher

8
Finisher jam (Finisher section) In the Saddle Stitch Finisher, selection is made of an
unsupported paper size and type and an excess number of
pages for stapling.
Check item Measures

Setting In the Saddle Stitch Finisher, selection is made of an
unsupported paper size and type and an excess number of
pages for stapling.
Buffer tray home position sensor (S5) • Sensor check
• Connector check
• Harness check
• Connector check
• Harness check
Saddle controller board • Connector check
• Board check

Buffer tray home position sensor (S5)
Saddle controller board
[EF11] Saddle Stitch Finisher stapling error (front)

Finisher jam (Saddle section)

8 - 101
Check item Measures
Finisher • Is there any paper remaining on the paper transport path
in the Finisher or the equipment, or on the finishing tray?.
• Is the jam released by taking off the front staple cartridge
from the Finisher and removing the staple sheet slid from
the staple case?
Front saddle stapler drive unit • Unit check
• Connector check
• Harness check
Saddle controller board • Connector check (CN3)
• Board check

Front saddle stapler drive unit
[EF12] Saddle Stitch Finisher stapling error (rear)

Check item Measures

Finisher • Is there any paper remaining on the paper transport path
in the Finisher or the equipment, or on the finishing tray?.
• Is the jam released by taking off the rear staple cartridge
from the Finisher and removing the staple sheet slid from
the staple case?
Rear saddle stapler drive unit • Unit check
• Connector check
• Harness check
• Board check

Rear saddle stapler drive unit
[EF13] Saddle stitch unit paper holding home position detection error

Check item Measures

Finisher • Is there any mechanical problem when the paper holding
cam is rotated?
Paper holding home position sensor • Sensor check
• Harness check

8 - 102
Check item Measures
• Board check

Paper holding home position sensor
(S38)
[EF14] Saddle paper exit jam

Check item Measures

Finisher • Is there any paper remaining in the paper transport path of
the equipment or the saddle stitch section of the Finisher?
Exit sensor (S31) • Sensor check
• Connector check
• Harness check 8
• Board check

Exit sensor (S31)
[EF15] Saddle Stitch Finisher side alignment motor home position detection abnormality

Check item Measures

Finisher • Is there any mechanical problem when the jog is moved?
Side alignment home position sensor • Sensor check
• Harness check
Side alignment motor (M15) • Motor check
• Connector check
• Harness check
• Board check

Side alignment home position sensor
(S36)
Side alignment motor (M15)

8 - 103
[EF16] Saddle Stitch Finisher stacker motor home position detection abnormality

Check item Measures

Stacker carrier • Is there any mechanical problem when the stacker carrier
is moved?
Stacker home position sensor (S33) • Sensor check
• Connector check
• Harness check
Stacker motor (M14) • Motor check
• Connector check
• Harness check
• Board check

Stacker home position sensor (S33)
Stacker motor (M14)
[EF17] Saddle Stitch Finisher folding blade home position detection abnormality

Check item Measures

Folding blade cam • Is there any mechanical problem when the folding blade
cam is rotated?
Folding blade home position sensor • Sensor check
• Harness check
Folding blade clutch (CLT3) • Clutch check
• Connector check
• Harness check
• Board check

Folding blade home position sensor
(S35)
Folding blade clutch (CLT3)
[EF18] Saddle Stitch Finisher additional folding roller home position detection abnormality


8 - 104
Check item Measures
Additional folding carrier • Is there any mechanical problem when the additional
folding carrier is moved?
Additional folding home position • Sensor check
• Harness check
Additional folding motor (M20) • Motor check
• Connector check
• Harness check
Saddle controller board • Connector check (CN18, CN19)
• Board check

Additional folding home position
sensor (S39)
Additional folding motor (M20)
[EF19] Saddle paper folding jam

8
Check item Measures

Finisher • Is there any paper remaining in the paper transport path in
Exit transport sensor (S41) • Sensor check
• Connector check
• Harness check
• Board check

Exit transport sensor (S41)
[EF20] Saddle stacker jam

Check item Measures

Stacker paper detection sensor (S30) • Sensor check
• Connector check
• Harness check
• Board check

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Stacker paper detection sensor (S30)
[EF21] Hole Punch Unit paper leading edge skew detection abnormality

Check item Measures

Finisher • Is there any paper remaining on the paper transport path?
Is it staying at the position shown below?
Skew sensor
(S7-1, S7-2)
Paper Paper
Paper position
sensor (S6-1, S6-2)
Skew sensor
(S7-1, S7-2)
• Figure out the cause of the paper stopping (e.g. folding)

and correct it. Then remove the paper.
Skew sensor (S7-1/S7-2) • Sensor check
• Connector check
• Harness check
Punch controller board • Connector check (CN19)
• Board check

Skew sensor (S7-1/S7-2)

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[EF22] Hole Punch Unit paper leading edge detection abnormality

Check item Measures

Skew sensor
(S7-1, S7-2)
Paper
Paper position sensor

(S6-1, S6-2)
Skew sensor
(S7-1, S7-2)
8
Paper position sensor (S6-1/S6-2) • Sensor check
• Connector check
• Harness check
• Board check

Paper position sensor (S6-1/S6-2)
[EF23] Hole Punch Unit paper alignment abnormality

Check item Measures

the equipment or the Finisher?
Sideways deviation home position • Sensor check
• Harness check
Paper position sensor (S6-1/S6-2) • Sensor check
• Connector check
• Harness check
Sideways adjustment motor (M2) • Motor check
• Connector check
• Harness check

8 - 107
Check item Measures
• Board check

Sideways deviation home position
sensor (S3)
Sideways adjustment motor (M2)
[EF24] Hole Punch Unit paper leading skew detection abnormality

Check item Measures

Skew sensor
(S7-1, S7-2)
Paper Paper
Paper position
sensor (S6-1, S6-2)
Skew sensor
(S7-1, S7-2)

• Connector check
• Harness check
• Board check

[EF25] Hole Punch Unit paper leading edge detection abnormality


8 - 108
Check item Measures
Skew sensor
(S7-1, S7-2)
Paper
Paper position sensor

(S6-1, S6-2)
Skew sensor
(S7-1, S7-2)

• Remove paper dust or punches on the paper position
sensor (S6-1, S6-2).
Paper position sensor (S6-1/S6-2) • Sensor check 8
• Connector check
• Harness check
• Board check

Paper position sensor (S6-1/S6-2)
[EF27] Hole Punch Unit paper edge detection order abnormality-1

[EF28] Hole Punch Unit paper edge detection order abnormality-2

Check item Measures

the equipment or the Finisher?
• Connector check
• Harness check
• Board check


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8.3.13 Paper feeding system related service call
[C130] 1st drawer tray abnormality
[C140] 2nd drawer tray abnormality

Paper feeding system related service The tray-up motor is not rotating or the 1st drawer tray is not
call moving normally. (the case that paper can be fed from any
drawer except the 1st drawer).(C130)
The tray-up motor is not rotating or the 2nd drawer tray is not
moving normally. (the case that paper can be fed from any
drawer except the 2nd drawer).(C140)
Check item Measures

Coupling Check that no paper scraps remain in the coupling section.
Tray-up motor • Motor check
• Connector check
• Harness check
Tray-up sensor • Sensor check
(Perform the input check: 03-[COPY]ON/[9]/[H], /[9]/[G])
• Connector check
• Harness check
• Board check

Tray-up motor
Tray-up sensor
PFC board
[C150] 3rd drawer tray abnormality

[C160] 4th drawer tray abnormality

Paper feeding system related service The 3rd drawer tray-up motor is not rotating or the 3rd drawer
call tray is not moving normally. (the case that paper can be fed
from any drawer except the 3rd drawer).(C150)
The 4th drawer tray-up motor is not rotating or the 4th drawer
tray is not moving normally. (the case that paper can be fed
from any drawer except the 4th drawer).(C160)
Check item Measures

Coupling Check that no paper scraps remain in the coupling section.
Tray-up motor • Motor check
• Connector check
• Harness check
Tray-up sensor • Sensor check
(Perform the input check: 03-[COPY]ON/[9]/[F], /[9]/[E])
• Connector check
• Harness check

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Check item Measures
• Board check

Tray-up motor
Tray-up sensor
PFC board
[C180] LCF tray-up motor abnormality

Paper feeding system related service The LCF tray-up motor is not rotating or the LCF tray is not
call moving normally. (the case that paper can be fed from any
drawer except the LCF
Check item Measures

LCF tray-up motor • Motor check
• Connector check 8
• Harness check
LCF tray-up sensor • Sensor check
(Perform the input check: 03-[COPY]ON/[9]/[F])
• Connector check
• Harness check
LCF tray bottom sensor • Sensor check
• Connector check
• Harness check
• Board check

LCF tray-up motor
LCF tray-up sensor
LCF tray bottom sensor
PFC board
[C1A0] LCF end fence motor abnormality

Paper feeding system related service The LCF end fence motor is not rotating or the LCF end fence
call is not moving normally. (the case that paper can be fed from
any drawer except the LCF)
Check item Measures

LCF end fence motor • Motor check
• Connector check
• Harness check

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Check item Measures
LCF end fence home position sensor • Sensor check
(Perform the input check: 03-[COPY]ON/[9]/[E])
• Connector check
• Harness check
LCF end fence stop position sensor • Sensor check
• Connector check
• Harness check
• Board check

LCF end fence motor
LCF end fence home position sensor
LCF end fence stop position sensor
PFC board
[C1C0] Option LCF tray-up motor abnormality

Paper feeding system related service The option LCF tray-up motor is not moving normally
call
Check item Measures

Option LCF hook Check that the optional LCF is hooked by two positions on the
equipment.If it is not hooked securely, perform its height
adjustment.
Gaps between the equipment and Check that the gaps between the equipment and the optional
the optional LCF LCF on the upper and lower positions are even.
If the gap on the upper position is wider than that on the lower
position, perform height adjustment of the optional LCF.
Option LCF tray-up motor • Motor check
• Connector check
• Harness check
Option LCF tray-up sensor • Sensor check
• Connector check
• Harness check
LCF board • Connector check
• Board check
• Harness check
• Board check

Option LCF bottom sensor
Option LCF top sensor
LCF board
PFC board

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8.3.14 Scanning system related service call
[C260] Peak detection error
Classification Error content

Scanning system related service Peak detection error
call
Proce Next
Check item Result Measure
dure Step
1 Is the exposure lamp Yes It is lit. 2
lit? (Output check: 03-267) No It is not lit. 3
2 Shading correction plate 1. Check if there is any scratch or stain on the shading
correction plate.
Mirror 1. Check if the mirror is tilted.
- Check that the lens is reflected in the mirror looking at
carriage-1 from the upper position.
- Check that the mirror is secured at the leaf spring.
Exposure lamp 1. Check if the exposure lamp is correctly lit.
2. Check if the harness is connected properly to the exposure
lamp connector.
3. When the carriage is driven, check if the harness interferes
8
with it or parts are caught in it.
CCD board / Lens unit 1. Check if the connector of the CCD board is connected
properly.
2. Check if the CCD board is installed properly. (Check that the
lens unit is not tilted or the screw is securely tighten.)
SLG board 1. Check if the connector of the SLG board is connected
properly.
2. Check if the mounted parts on the SLG board are damaged
or abnormal.
3. Check if 10 V is output from the power supply for CCD.
3 SLG board 1. Check if the supply cable is connected properly to the
connector.
or abnormal.
Inverter board 1. Check if the harness of the exposure lamp is connected to
the inverter board properly.
2. Check if the supply harness to the inverter board is
connected properly.
3. Check if the mounted parts on the inverter board are
damaged or abnormal.
Exposure lamp 1. Check if the harness of the exposure lamp is connected to
the inverter board properly.
2. Check if the exposure lamp is scratched or damaged.
Supply harness 1. Check if wiring of the supply harness (CN127) is abnormal.
2. Check if the harness is scratched or open circuited.
Parts to be replaced Remark

Lens unit
SLG board
Exposure lamp
Supply harness

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[C270] Carriage home position sensor not going OFF within a specified time / Downloading
firmware with an incorrect model

Scanning system related service Carriage home position sensor not going OFF within a specified
call time / Downloading firmware with an incorrect model
Remove the original glass and move the carriages to the paper feeding side. Turn ON the power and
check the following items.
Proce
Check item Measure
dure
1 Carriage lock Check if the carriage locking screw for packaging is attached.
2 Carriage home position 1. Check if the harness of the carriage home position sensor is
sensor connected properly.
2. Check if the harness is caught or open circuited.
3 SLG board 1. Check if the connector of the carriage home position sensor
on the SLG board is connected properly.
or abnormal.
3. If the model of the firmware downloaded is incorrect, a C270
error (exposure lamp blinks twice) occurs. If the exposure
lamp blinks twice, download the correct ROM.
4 Scan motor 1. Check if the belt tension is loosened.
2. Check if the motor fixing screw is loosened.
3. Check if the carriage wire and the timing belt come off.
4. Check if the connector is connected to the motor properly.
5. Check if the harness of the motor is caught or open
circuited.

Carriage home position sensor
harness
SLG board
Scan motor
Scan motor harness
[C280] Carriage home position sensor not going ON within a specified time

Scanning system related Carriage home position sensor not going ON within a specified time
service call
Remove the original glass and move the carriages to the paper feeding side. Turn ON the power and
check the following items.
Proce
Check item Measure
dure
1 Carriage lock Check if the carriage locking screw for packaging is attached.
2 Carriage home position 1. Check if the harness is properly connected to the sensor
sensor 2. Check if the harness is caught or open circuited.

8 - 114
Proce
Check item Measure
dure
3 SLG board 1. Check if the harness of the carriage home position sensor is
connected properly.
or abnormal.
4 Scan motor 1. Check if the belt tension is loosened (if the motor screw is
loosened).
2. Check if the wire and the belt come off.
3. Check if the connector (J007/J125) is connected to the
motor properly.
4. Check if the harness of the motor is caught or open
circuited.

harness
SLG board
Scan motor
Scan motor harness
8
[C290] Scanner fuse blowout

Scanning system related The scanning system does not operate due to a blowout of the fuse
service call in the scanning system.
Proce Next
Check item Result Measure
dure Step
1 Is 24V supplied to the SLG Yes Supplied. 2
board? No Not supplied. 3
2 SLG board Check the following because the signal for checking 24V on the
SLG board is abnormal.
1. Check if 3V is input in 35 Pin of the scanner CPU (IC15).
or abnormal.
3 Supply harness 1. Check if the supply harness is connected properly to the
connector.
SLG board 1. Check if 24V and SG on the SLG board are short circuited.
2. Check if the power supply is short circuited by pulling out the
supply harness on the SLG board.
LVPS 1. Check if the fuse on the LVPS is open circuited.

SLG board
Fuse
Supply harness
LVPS

8 - 115
8.3.15 Fuser unit related service call
Be sure to turn OFF the power and unplug the power cable beforehand when checking the power
supply unit and fuser unit.
The fuser unit itself or the part of the unit remains heated and the capacitors are still charged after a
while the power cable is unplugged. So make sure the unit is cooled down enough before checking.
[C411] Thermistor or IH abnormality at power-ON
[C412] Thermistor/IH abnormality at power-ON

Fuser unit related service call Abnormality of the thermistor is detected when power is
turned ON or the temperature of the fuser belt does not rise in
a specified period of time after power is turned ON.(C411)
Thermistor abnormality is detected at power-ON or the fuser
belt temperature does not rise within a specified period of
time after power-ON.(C412)
Check item Measures

Power voltage • Check if the power voltage is normal.(Is the voltage during
the operation ±10% of the rated voltage?)
Error detection history Check the error detection history of each temperature
detecting element when the error occurred. If any of the
elements detects an abnormal temperature, check step 3.
• 08-4530: Fuser belt center thermopile temperature
• 08-4532: Fuser belt edge thermistor temperature
• 08-4533: Pressure roller center thermistor temperature
• 08-4545: Pressure roller rear thermistor temperature
Thermopiles • Check if the fuser belt center and side thermopiles (front,
rear) are installed properly.
• Check if the harnesses of the fuser belt center and side
thermopiles (front, rear) are open circuited.
Fuser unit • Unit check
• Connector check
• Harness check
IH coil • Connector check
• Harness check
IH board • Connector check
• Harness check
• Harness check
Status counter 1. [0], [8] Power ON.
2. Key in “2002”, then press [START].
3. Change the current status counter value “1” or “2” to “0”,
then press [ENTER] or [INTERRUPT] (to cancel [C411/
C412]).)
4. Turn the power OFF and then back ON. Make sure that
the equipment enters the normal ready state.

Thermopiles
Fuser unit
IH coil
IH board
LGC board

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[C443] IH abnormality after abnormality judgment (not reaching to intermediate temperature)
[C445] IH abnormality after abnormality judgment (pre-running end temperature abnormality)
[C446] IH abnormality after abnormality judgment (pre-running end temperature abnormality)
[C447] IH abnormality after abnormality judgment (temperature abnormality at ready status)
[C449] IH abnormality after abnormality judgment (high temperature abnormality)

Fuser unit related service call
Check item Measures

Power supply • Check if the power voltage is normal.(Is the voltage during
elements detects an abnormal temperature, check next.
Thermopiles • Check if the fuser belt center and side thermopiles (front, 8
rear) are installed properly.
• Check if the harnesses of the fuser belt center and side
thermopiles (front, rear) are open circuited.
• Connector check
• Harness check
IH coil • Connector check
• Harness check
• Harness check
• Harness check
3. Change the current status counter value (08-2002) “3”,
“5”, “6”, “9”, “19”, “21”, “22”, “23”, “24”, “25”, “27” or “29” to
“0” for [C44X], taking the same procedure as that for
[C41X])
The status counter value is as follows in the following cases.

• The error occurred during warming-up: “3”, “5” or “6”
• The error occurred after the equipment has become
ready: “7”
• The temperature detected by the fuser belt center
thermopile is 230?C or higher, the temperature detected
by the side thermopile is 230?C or higher or the
temperature detected by the edge thermopile is 230?C or
higher: “9”, “19”, “21”, “22”, “23”, “25”, “27” or “29”.
• The error occurred during printing: “24” or “25”
• The error occurred during energy saving: “27”
• A paper jam occurred: “29”

8 - 117
Thermopiles
Fuser unit
IH coil
IH board
LGC board
[C448] IH continuous lighting abnormality

Fuser unit related service call IH lights continuously for a certain period of time when the
pressure roller temperature during ready status is higher than
the specified
Check item Measures

• Check the power supply unit.
Thermopiles • Check if foreign matter or paper in the fuser unit is
plugging up the monitoring opening of the fuser belt
thermopile.
• Check if the opening of the fuser belt thermopile of the
equipment is plugged up.
• Connector check
• Harness check
• Harness check
3. Change the displayed current status counter value “32” to
“0”, then press [ENTER] or [INTERRUPT] (to cancel
C448).

Thermopiles
Fuser unit
Power supply
LGC board
[C461] Pressure roller temperature detection (40 degrees C) abnormality (not determined)
[C462] Pressure roller temperature detection (40 degrees C) abnormality (determined)
[C464] Pressure roller thermistor temperature difference abnormality


8 - 118
Check item Measures
elements detects an abnormal temperature, check next.
Pressure roller thermistor • Sensor check
• Install check
• Is the pressure roller rear thermistor contacted with the
pressure roller surface securely?
• Connector check
• Harness check
• Harness check
Status counter 1. [0], [8] Power ON. 8
3. Reset the status counter values “61”, “70”, “71” or “62” to
“0”. Then press [ENTER] on the touch panel or the
[INTERRUPT] button on the control panel. (The error
C461, C462 or C464 is released.)

Fuser unit
Power supply
LGC board
[C467] Pressure roller thermistor abnormality after entering ready status (temperature
abnormality at ready status
[C468] Pressure roller thermistor abnormality after entering ready status (overheating)

Check item Measures

Pressure roller thermistor • Sensor check
• Install check
• Is the pressure roller rear thermistor contacted with the
pressure roller surface securely?

8 - 119
Check item Measures
• Connector check
• Harness check
• Harness check
3. Change the current status counter value (08-2002) “5”,
“6”, “8”, “18”, “20”, “26”, “28”, “33” or “34” to “0”
Remarks:
The status counter value is set as follows in the
following cases.
• The error occurred during warming-up: “5” or “6”
• The error occurred after the equipment has become
ready: “33”
• Regardless of the equipment's status (i.e. during
warming-up or in ready status), when the
temperature detected by the pressure roller
thermistor is 210C or higher: “8”, “18”, “20”, “26” or
“28”. The error occurred during printing: “34”

Fuser unit
Power supply
LGC board
[C471] IH board initialization abnormality

[C472] Power supply abnormality

Fuser unit related service call Power is not supplied to the IH board. Or there is trouble in
the power supply environment of the installation location.
Check item Measures

• Connector check
• Power cable check
Duplexing unit interlock switch. • Switch check
• Install check
Thermostat • Sensor check
• Install check
• Connector check
• Harness check

8 - 120
Check item Measures
• Harness check
• Breaker, fuse check
• Harness check
3. Change the current status counter value (08-2002) “11” to
“0”

Duplexing unit interlock switch.
Fuser unit
Power supply
IH board
LGC board
8
[C473] Surge pressure detection / power and voltage upper limit abnormality
[C474] Power and voltage lower limit abnormality

Check item Measures

• Power cable check
IH board • Connector check(CN462)
• Harness check
• Breaker, fuse check
3. Change the current status counter value (08-2002) “13” or
“16” to “0”.

Power supply
IH board
[C480] IGBT high temperature abnormality


8 - 121
Check item Measures
IH board cooling fan-1/-2 • Fan motor check
• Connector check
• Harness check
• Harness check
• Harness check
“0”.

IH board cooling fan-1/-2
IH board
LGC board
[C481] IH drive circuit abnormality

Check item Measures

• Harness check
• Harness check
“0”.

IH board
LGC board
[C490] IH circuit abnormality / IH coil abnormality

Fuser unit related service call IH circuit abnormality / IH coil abnormality
Check item Measures

• Harness check

8 - 122
Check item Measures
• Connector check
• Harness check
“0”.

IH board
LGC board
[C4B0] Fuser unit counter abnormality

Check item Measures

LGC board • SRAM check 8
• Board check
3. Change the values “72” or above, or “4” of the status
counter (08-2002) to “0”.

LGC board
[C4B1] Fuser unit voltage judgment abnormality

Fuser unit related service call Errors in the IH board, FIL board and fuser unit when the
destination selection of the equipment is incorrect.
Check item Measures

• Connector check
• Harness check
LGC board • Connector check (CN305, CN306, CN330)
• Board check
Switching regulator • Connector check (CN404)
• Harness check
• Board check

Fuser unit
LGC board
Switching regulator
8 - 123
IH board
[C4E0] Fuser pressure release abnormality

[C4E1] Fuser pressure contact abnormality

Fuser unit related service call Though the pressure roller is released, its position cannot be
detected.(C4E0)
Though the pressure roller is contacted, its position cannot be
detected.(C4E1)
Check item Measures

Pressure roller contact/release • Sensor check
detection sensor(S48) (Perform the input check: 03-[ALL]OFF/[3]/[F])
• Connector check
• Harness check
Pressure roller contact/release • Clutch check
clutch(CLT1) (Perform the output check: 03-273)
• Connector check
• Harness check
• Connector check
• Harness check
• Check that 2 dowels are securely fitted into the holes of
the fuser drive unit.
• Board check

Pressure roller contact/release
detection sensor
Pressure roller contact/release clutch
LGC board
[C4E2] Fuser belt rotation detection sensor abnormality

Fuser unit related service call The fuser belt does not rotate or does so incorrectly.

8 - 124
Check item Measures
Fuser unit • Fuser belt rotation detection sensor check
(Input check: 03-[FAX]ON/[4]/[F])
• Connector check in the fuser belt rotation sensor
• Harness check in the fuser belt rotation sensor
• Detection plate (rotor) check
• Grease check in the gear (shaft / tooth flank)
• Fuser roller check
• Check that the C-ring in the pressure roller does not come
off.
• Check that the bearing in the heat pipe roller rotates
properly.
• Fuser unit installation check (Check that the screws fixing
the fuser unit are not loose.)
Fuser drive unit • Bushing check
• Check that the drive unit is correctly installed (2 dowels).
• Check that the drive metal plate is not broken.
• Check that the gear is not damaged or worn.
• One-way clutch check
• Grease check in the gear (shaft / tooth flank)
• Board check 8

Fuser belt rotation detection sensor
Detection plate (rotor) Dirty/damaged
Fuser roller Deformed/damaged
Heat pipe roller bearing Locked (Rotation failure)
Bushing Worn
Drive plate Bend section broken
Gear Teeth damaged, worn
LGC board
8.3.16 Communication related service call

[C550] RADF I/F error

Optional communication related Communication error has occurred between the RADF and
service call the scanner.
Check item Measures

RADF board • Connector check (CN70, CN71)
• Harness check
• Board check
SLG board • Connector check
• Board check

8 - 125
RADF board Replace the RADF board, and then perform the automatic
adjustment for the original reading start sensor (05-3210).
SLG board
[C560] Communication error between Engine-CPU and PFC board

Optional communication related
service call
Check item Measures

• Harness check
• Board check
• Board check

PFC board
LGC board
[C570] Communication error between Engine-CPU and CNV-CPU

service call
Check item Measures

Harness (MFP - Finisher) • Connector check
• Harness check
• Board check

LGC board
[C580] Communication error between CNV-CPU and finisher

service call
Check item Measures

Finisher • Check if the specified finisher is attached.
• Board check

8 - 126
Check item Measures
• Harness check
• Board check

LGC board

8 - 127
[F070] Communication error between System-CPU and Engine-CPU

Communication related service call
Check item Measures

Switching regulator • Check the fuse (F210).
• Board check
SYS board • Check the version of the system ROM.
LGC board • Check the version of the engine ROM.
IMG board • Connector check (CN422, CN423, CN424)
• Board check

Switching regulator • Replace the fuse (F210).
• Replace the switching regulator.
LGC board
SYS board If the problem is not corrected with the replacement of the
LGC board, reinstall the removed LGC board and replace the
SYS board.
IMG board If the problem is still not corrected with the replacement of the
SYS board, reinstall the removed SYS board and replace the
IMG board.
[F110] Communication error between System-CPU and Scanner-CPU

[F111] Scanner response abnormality

Communication related service call
Check item Measures

Reproducibility Turn the power OFF and then back ON using the main power
switch.
SYS board • Check the version of the system ROM.
• Connector check
SLG board • Check the version of the scanner ROM.
• Connector check
IMG board • Connector check

SYS board
SLG board

8 - 128
8.3.17 RADF related service call
[C730] EEPROM abnormality

Optional communication related Data abnormality occurs during the EEPROM writing of the
service call RADF is performed.
Check item Measures

RADF board • Connector check
• Harness check
• Board check IC12)

[C880] RADF original feed motor abnormality

Optional communication related An error signal has been detected when the motor is rotating. 8
service call
Check item Measures

• Harness check
• Board check
RADF original feed motor (MR1) • Motor check
• Connector check
• Harness check

RADF original feed motor
[C890] RADF read motor abnormality

Optional communication related An error signal has been detected when the motor is rotating.
service call
Check item Measures

• Harness check
• Board check
RADF read motor (MR2) • Motor check
• Connector check
• Harness check

8 - 129
RADF read motor
[C8A0] RADF reverse motor abnormality

service call
Check item Measures

• Harness check
• Board check
RADF reverse motor (MR3) • Motor check
• Connector check
• Harness check

RADF reverse motor
[C8B0] RADF exit motor abnormality

service call
Check item Measures

• Harness check
• Board check
RADF exit motor (MR4) • Motor check
• Connector check
• Harness check

RADF exit motor

8 - 130
[C8C0] RADF original reading start sensor abnormality

Optional communication related The automatic adjustment for the original reading start sensor
service call has been performed, but is ended unsuccessfully.
Check item Measures

RADF original reading start sensor • Sensor check
(SR10) (Perform the input check: 03-[FAX]ON/[7]/[H])
• Connector check
• Harness check
• Harness check
• Board check

RADF original reading start sensor
8
[C8E0] RADF communication protocol abnormality

Optional communication related The system has to be stopped because the control
service call abnormality occurred.
Check item Measures

Other • Turn the power OFF and then back ON to check if the
equipment operates normally.
8.3.18 Circuit related service call

[C5A0] SRAM board not connected (LGC board)

Optional communication related SRAM board not connected (LGC board)
service call
Check item Measures

SRAM board • Connector check
• Board check
• Board check

SRAM board
LGC board

8 - 131
[C5A1] SRAM board data abnormality (LGC board)

Optional communication related SRAM board data abnormality (LGC board)
service call
Check item Measures

SRAM board • Connector check
• Board check
• Battery check
• Board check

SRAM board
LGC board
[C900] Connection error between the SYS board and the LGC board

Circuit related service call Connection error between the SYS board and the LGC board
Check item Measures

IMG board • Connector check (CN422, CN423, CN424)
• Board check
SYS board • Connector check (CN135)
• Board check
• Board check

LGC board If the problem is not corrected with the replacement of the
IMG board.
SYS board If the problem is still not corrected with the replacement of the
SYS board, reinstall the removed SYS board and replace the
IMG board.
IMG board
[C901] System format error for scanner

Circuit related service call System format error for scanner
Check item Measures

Main power switch Does service call still occur even after turning OFF the main
power switch then back ON?
SLG board • Connector check (CN12)
• Board check

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Check item Measures
• Board check

SLG board
SYS board
[C940] Engine-CPU abnormality

Circuit related service call
Check item Measures

LGC board • Does service call still occur even after turning OFF the
main power switch then back ON?
• Check if the conductor pattern between the Engine-CPU
and FROM, SRAM is short circuited or open circuited.

LGC board
[C962] LGC board ID abnormality

Circuit related service call LGC board ID abnormality
Check item Measures

LGC board • Connector check (CN304, CN319, CN320, CN331)
• Board check
IMG board • Connector check (CN426, CN423, CN424, CN426)
• Board check
Switching regulator • Connector check (CN403)
Harness • Connector check
• Harness check

LGC board If the problem is not corrected with the replacement of the
IMG board.
IMG board, reinstall it and ask a specialist to repair it.
(Abnormal ID)
[C963] Connection detection error between the IMG board and the LGC board

Circuit related service call 3.3V output from the IMG board not detected on the LGC
board

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Next
Step
1 LGC board Connector check (CN319, CN320)
IMG board Connector check (CN423, CN424,
2
CN426)
Harness between the IMG board Harness check
3
and the LGC board
Harness between the IMG board Harness check
4
and the low-voltage power supply
Check item Measures

Harness between the IMG board and
the LGC board
LGC board If the problem is not corrected by the replacement of the LGC
board, reinstall the removed LGC board and replace the IMG
board.
IMG board If the problem is not still corrected by the replacement of the
IMG board, reinstall it and ask a specialist to repair it.
(Abnormal ID)
Harness between the IMG board and
the low-voltage power supply
[C9E0] Connection error between the SLG board and the SYS board

Circuit related service call Connection error between the SLG board and the SYS board
Check item Measures

SLG board • Connector check (CN12)
• Board check
IMG board • Connector check (CN421, CN422)
• Board check
• Board check

SLG board If the problem is not corrected with the replacement of the
SLG board, reinstall the removed SLG board and replace the
IMG board.
IMG board, reinstall the removed IMG board and replace the
SYS board.
SYS board
[F090] SRAM abnormality on the SYS board

Circuit related service call SRAM abnormality on the SYS board

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Check item Measures
Setting 1. Turn the power OFF and start up the Setting Mode (08).
2. When “SRAM REQUIRES INITIALIZATION” is displayed
on the LCD, check the destination and then press the
[START] button. If the destination is not correct, key in the
correct one and then press the [START] button.
3. After the confirmation message is displayed on the LCD,
press the [INTERRUPT] button (to initialize the SRAM).
4. Perform the panel calibration (08-9050).
5. Enter the serial number (08-9601). Be sure that the serial
number is the same as that on the identification label
attached on the rear cover of the equipment.
6. Initialize the NIC information (08-9083).
7. Turn the power OFF and then start up with the Adjustment
mode (05).
8. Perform “Data transfer of characteristic value of scanner”
(05-3203).
9. Perform “Automatic gamma adjustment” <PRC> (05-
7869) (using [4] [FAX] test pattern).
10.Perform “Automatic gamma adjustment” <PRT (600dpi)>
(05-8008) (using [70] [FAX] test pattern).
11. Perform “Automatic gamma adjustment” <PRT (1200dpi)> 8
(05-8009) (using [230] [FAX] test pattern).
12.Turn the power OFF and then back ON. If the error is not
recovered, replace the SRAM on the SYS board.

SRAM (SYS board)
[F350] SLG board abnormality

Circuit related service call SLG board abnormality
Check item Measures

SLG board 1. Check if the conductor pattern on the SLG board is short
circuited or open circuited.
2. If there is no problem found in the check (1) above, check
the combination of the firmware version of the system
ROM, engine ROM and scanner ROM. Reinstall the
scanner ROM firmware.
3. If an error occurs after step (2) above has been
performed, replace the SLG board.

SLG board If an error occurs after step (2) above has been performed,
replace the SLG board.
[F400] SYS board cooling fan abnormality

Circuit related service call SYS board cooling fan abnormality

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Check item Measures
SYS board cooling fan • Fun check
• Connector check
• Harness check
• Board check

SYS board cooling fan
SYS board
8.3.19 Laser optical unit related service call

[CA10] Polygonal motor abnormality

Laser optical unit related service call The polygonal motor is not rotating normally.
Check item Measures

Polygonal motor • Motor check
Laser optical unit (Perform the output check: 03-103)
• Harness check
Laser unit cooling fan (front) • Fan motor check
• Connector check
• Harness check
• Check if the suction areas of the laser unit cooling fan
(front) and the laser unit cooling fan (rear) are plugged up.
Laser unit cooling fan (rear) • Fan motor check
• Connector check
• Harness check
Polygonal motor • Motor check
• Connector check
• Harness check
• Board check
Other • Perform the troubleshooting procedures for when an
image control related/process related service call or an
image failure occurs.

Polygonal motor
Laser unit cooling fan (front)
Laser unit cooling fan (rear)
LGC board
Laser optical unit.

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[CA20] H-Sync detection error

Laser optical unit related service call H-Sync signal detection PC board cannot detect laser beams.
Check item Measures

Laser optical unit. • Connector check (relay connector CN212)
• Harness check
• +5V check (CN302 - 7pin)
Check should be performed after the front cover and ADU
are closed.
• Board check
Other • Check if the equipment is grounded.

LGC board
Laser optical unit
8
[CF90] Laser optical unit shutter abnormality

Laser optical unit related service call
Check item Measures

Shutter motor (M38) • Motor check
Shutter (Perform the output check: 03-201)
• Harness check
• Shutter plate check
Shutter sensor (home position) (S24) • Sensor check
(Perform the input check: 03-[ALL]OFF/[7]/[E])
• Connector check
• Harness check
Shutter sensor (end position) (S25) • Sensor check
(Perform the input check: 03-[ALL]OFF/[7]/[D])
• Connector check
• Harness check
• +5V check (CN345-21pin)
• Board check
Other • Check if the equipment is grounded.

Shutter motor
Shutter sensor (home position)
Shutter sensor (end position)
LGC board

8 - 137
[CA47] SNS board abnormality

Laser optical unit related service call The SNS board does not operate due to disconnection or the
harness breaking.
Check item Measures

Relay connector • Connector check (J212)
• Board check

LGC board
Laser optical unit
[CFA0] Media sensor output abnormality before paper reaching

[CFA1] Media sensor output abnormality during paper passing

Paper transport service call The sensor output value before paper is reached to the media
sensor is not normal. (CFA0)
The sensor output value while paper is being passed is not
normal. (CFA1)
Step Measures
1 If these codes are recorded in the error history, the media sensor may have a malfunction. In
this case check the following:
2 Is the connector of the media sensor disconnected or is any harness open circuited?
3 Are the arm of the media sensor and the bearing rollers operating properly?
4 Is the media sensor adjusted correctly?
6.7.1Adjustment of the media sensor position
5 If any abnormality was found in step 3 above or no abnormality was found in steps 2 and 4,
replace the media sensor.
Note that printing is available even if the media sensor is in a faulty condition. The functions
that the media sensor usually performs are then carried out as follows:
If the media type of paper is set as plain paper, a media type (plain paper 1 or 2) set in
advance in the code below will be used.
08-4599
0: Plain paper 1 1: Plain paper 2 (Factory default - JPD: 0, overseas: 1)
Media type setting checking function will be disabled.
Even if the media sensor is in a faulty condition, any message notifying this will not be
appear. Check the condition with the error history.

Media sensor (S69)

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8.3.20 Finisher related service call
[CB00] Finisher not connected
[CB01] Finisher communication error

Finisher related service call Communication error has occurred between the equipment
and finisher. [MJ-1103/1104]
Check item Measures

• Harness check
Finisher control board • Connector check
• Board check
F/W Update the finisher firmware.
F/W Update the Converter firmware.
• Board check

Finisher control board 8
LGC board
[CB10] Entrance motor abnormality

Finisher related service call The entrance motor is not rotating normally. [MJ-1103/1104]
Check item Measures

Entrance roller • Is there any mechanical problem when the entrance roller
is rotated?
Entrance motor (M1) • Motor check
• Connector check
• Harness check
Finisher control board • Connector check (CN7)
• Board check

Entrance motor
Finisher control board
[CB11] Buffer tray guide motor abnormality

Finisher related service call The buffer tray guide motor is not rotating or the buffer tray
guide is not moving normally. [MJ-1103/1104]
You receive a [CB11] error when the [ED16] error occurs
three times in succession.

8 - 139
Check item Measures
Buffer tray guide • Is there any mechanical problem when the buffer tray
guide is opened/closed while the buffer roller is lifted up?
Buffer tray guide motor (M3). • Motor check
• Connector check
• Harness check
• Board check

Buffer tray guide motor.
[CB12] Buffer roller drive motor abnormality

Finisher related service call The buffer roller drive motor is not rotating or the buffer roller
is not moving normally. [MJ-1103/1104]
Check item Measures

Buffer roller • Is there any mechanical problem when the buffer roller is
rotated?
Buffer roller drive motor (M6). • Motor check
• Connector check
• Harness check
• Board check

Buffer roller drive motor
[CB13] Finisher exit motor (M11) abnormality

Finisher related service call
Check item Measures

Exit roller • Is there any mechanical problem when the exit roller is
rotated?
Exit motor (M11). • Motor check
• Connector check
• Harness check
• Board check

Exit motor

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[CB14] Paper pusher arm motor (M10) abnormality

Check item Measures

Paper pusher cam • Is there any mechanical problem when the paper pusher
cam is rotated?
Assist arm motor (M10) • Motor check
• Connector check
• Harness check
• Board check

Assist arm motor
Finisher control board 8
[CB30] Movable tray shift motor abnormality

Finisher related service call The movable tray shift motor is not rotating or the movable
tray is not moving normally. [MJ-1103/1104]
Check item Measures

Movable tray • Is there any mechanical problem when the movable tray is
moved?
Movable tray shift motor (M7) • Motor check
• Connector check
• Harness check
Movable tray position-A/-B/-C sensor • Sensor check
(S13, S14, S15) • Connector check
• Harness check
• Board check

Movable tray shift motor
Movable tray position-A/-B/-C sensor
[CB31] Movable tray paper-full detection error

Finisher related service call The actuator of the movable tray paper-full detection sensor
does not move smoothly. [MJ-1103/1104]
8 - 141
Check item Measures
Movable tray paper-full detection • Is there any mechanical problem when the actuator of the
sensor (S16) movable tray paper-full detection sensor (S16) is moved?
• Connector check
• Harness check
Movable tray position-A/-B/-C sensor • Sensor check
(S13, S14, S15) • Connector check
• Harness check
• Board check

Movable tray paper-full detection
sensor
Movable tray position-A/-B/-C sensor
[CB40] Front alignment motor abnormality

Finisher related service call The front alignment motor is not rotating or the front
alignment plate is not moving normally. [MJ-1103/1104]
You receive a [CB40] error when the [ED13] error occurs
Check item Measures

Alignment plate • Is there any mechanical problem when the front alignment
plate is moved?
Front alignment motor (M9) • Connector check
• Harness check
• Board check

Front alignment motor
[CB50] Stapler home position error

Finisher related service call The stapler home position sensor does not work. [MJ-1103/
1104]
You receive a [CB50] error when the [EA50] error occurs
Check item Measures

Stapler • Connector check
• Harness check

8 - 142
Check item Measures
• Board check

Stapler
[CB51] Stapler shift home position error

Finisher related service call The stapler is not at the home position. [MJ-1103/1104]
Check item Measures

Stapler • Is there any mechanical problem when the stapler is
moved?
• Connector check
• Harness check
Stapler unit home position sensor • Sensor check
(S10) • Connector check 8
• Harness check
Stapler unit shift motor (M4) • Motor check
• Connector check
• Harness check
Finisher control board • Connector check (CN1, CN5)
• Board check

Stapler
Stapler unit home position sensor
Stapler unit shift motor
[CB60] Stapler unit shift motor abnormality

Finisher related service call Stapler shift motor is not rotating or staple unit is not moving
Check item Measures

Stapler • Is there any mechanical problem when the stapler is
moved?
• Connector check
• Harness check
Stapler unit shift motor (M4) • Motor check
• Connector check
• Harness check
Finisher control board • Connector check (CN1, CN5)
• Board check

8 - 143
Stapler
Stapler unit shift motor
[CB80] Backup RAM data abnormality

Finisher related service call Abnormality of checksum value on finisher controller PC
board is detected when the power is turned ON
Check item Measures

Equipment • Is the error recovered when the power of the equipment is
turned OFF and then back ON?
• Board check

[CB81] Flash ROM abnormality

Finisher related service call Abnormality of checksum value on finisher controller PC
board is detected when the power is turned ON. [MJ-1103/
1104]
Check item Measures

• Board check

[CB82] Finisher main program error

Check item Measures

Finisher control board • Update the firmware version of the finisher control PC
board (FIN).
• Connector check
• Board check

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[CB83] Saddle main program error

Check item Measures

Saddle control PC board • Update the firmware version of the saddle control PC
board (SDL).
• Connector check
• Board check

Saddle control PC board
[CB84] Punch unit main program error 8

Check item Measures

Hole punch control PC board (HP) • Is the firmware version of the PNC board (HP) latest?
• Connector check
• Board check

Hole punch control PC board
[CB91] Saddle flash ROM abnormality

Check item Measures

Saddle controller PC board (SDL) • Check if the conductor pattern on the saddle controller PC
board (SDL) is open circuited or short circuited.
• Connector check
• Board check

Saddle controller PC board

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[CB92] Saddle Stitch Finisher RAM abnormality

Check item Measures

Saddle controller PC board (SDL) • Check if the conductor pattern on the saddle controller PC
board (SDL) is open circuited or short circuited.
• Connector check
• Board check

Saddle controller PC board
[CB93] Saddle Stitch Finisher additional folding motor abnormality

Finisher related service call The [CB93] error also occurs when the error [EF18] has
occurred consecutively for 3 times.
Check item Measures

Additional folding carrierr • Is there any mechanical problem when the additional
folding carrier is moved?
• Connector check
• Harness check
Additional folding motor (M20) • Motor check
• Connector check
• Harness check
Saddle control PC board (SDL) • Connector check (CN18)
• Board check

Additional folding motor
[CB94] Saddle transport motor abnormality

Finisher related service call The [CB94] error also occurs when the error [EAB0] or [EF13]
has occurred consecutively for 3 times.
Check item Measures

Transport roller • Is there any mechanical problem when the transport
rollers are rotated?
Saddle transport motor (M16) • Motor check
• Connector check
• Harness check
• Board check

8 - 146
Saddle transport motor
[CB95] Saddle Stitch Finisher stacker motor abnormality

Finisher related service call The [CB95] error also occurs when the error [EF16] has
occurred consecutively for 3 times.
Check item Measures

Stacker carrier • Is there any mechanical problem when the stacker carrier
is moved?
Stacker motor (M14) • Motor check
• Connector check
• Harness check
• Board check
8
Stacker motor
[CBA0] Stitch motor (front) abnormality

[CBB0] Stitch motor (rear) abnormality

Finisher related service call Stitch motor (front) is not rotating or rotary cam is not moving
normally. [MJ-1103/1104](CBA0)
Stitch motor (rear) is not rotating or rotary cam is not moving
normally. [MJ-1103/1104](CBB0)
Check item Measures

Front stitcher/ Rear stitcher • Are the front and rear stitchers and their stands installed
properly?
Stitcher home position switch (SW7/ • Switch check
SW5) • Connector check
• Harness check
Stitcher motor (M7/M6) • Motor check
• Connector check
• Harness check
Saddle control PC board (SDL) • Connector check
• Board check

Stitcher home position switch
Stitcher motor

8 - 147
[CBC0] Alignment motor abnormality

Finisher related service call Alignment motor is not rotating or aligning plate is not moving
Check item Measures

Alignment plate home position • Sensor check
sensor (PI5) • Connector check
• Harness check
Alignment motor (M5) • Motor check
• Connector check
• Harness check
Alignment plate drive mechanism • Is the alignment plate drive mechanism normal?
• Board check

Alignment plate home position
sensor
Alignment motor
[CBE0] Paper folding motor abnormality

Finisher related service call Paper folding motor or paper folding roller is not rotating
Check item Measures

Paper folding motor clock sensor • Sensor check
(PI4) • Connector check
• Harness check
Paper folding home position sensor • Sensor check
(PI21) • Connector check
• Harness check
Paper folding motor (M2) • Motor check
• Connector check
• Harness check
Paper folding roller drive mechanism • Is the paper folding roller drive mechanism normal?
• Board check

Paper folding motor clock sensor
Paper folding home position sensor
Paper folding motor

8 - 148
[CC20] Communication error between finisher and saddle stitcher

Finisher related service call Communication error between finisher controller PC board
and saddle stitcher controller board [MJ-1103/1104]
Check item Measures

Equipment • Is the problem solved by turning OFF and ON the power
switch of the equipment?
Finisher control PC board (FIN) • Connector check
• Board check
• Board check

Finisher control PC board
8
[CC30] Stack transport motor abnormality

Finisher related service call The stack transport motor is not rotating or the stack transport
belt is not moving normally. [MJ-1103/1104]
You receive a [CC30] error when the [EA70] error occurs
Check item Measures

Stack transport belt • Is there any mechanical problem when the stack transport
belt is moved?
Stack transport motor (M5) • Motor check
• Connector check
• Harness check
Finisher control PC board (FIN) • Connector check (CN10)
• Board check

Stack transport motor
[CC31] Transport motor abnormality

Finisher related service call The transport motor is not rotating or the stack transport roller
-1 and -2 is not rotating normally. [MJ-1103/1104]
You receive a [CC31] error when the [ED12] error occurs

8 - 149
Check item Measures
Stack transport roller-1/-2 • Is there any mechanical problem when the stack transport
roller -1 and -2 are rotated?
Transport motor (M2) • Motor check
• Connector check
• Harness check
• Board check

Transport motor
[CC41] Paper holder cam home position abnormality

Finisher related service call The paper holder cam is not at the home position. [MJ-1103/
1104]
Check item Measures

Paper holder cam • Is there any mechanical problem when the paper holder
cam is rotated?
Paper holder home position sensor • Sensor check
• Harness check
• Board check

Paper holder home position sensor
[CC51] Sideways adjustment motor (M2) abnormality

Finisher related service call Sideways adjustment motor is not rotating or puncher is not
shifting normally. [MJ-6102]
The [CC51] error will be displays when the [ED11] error
occurs three times in succession or during the initial
operation.
Check item Measures

Sideways adjustment motor (M2) • Motor check
• Connector check
• Harness check
Sideways deviation home position • Sensor check
• Harness check

8 - 150
Check item Measures
Hole punch control PC board (HP) • Connector check
• Board check

Sideways adjustment motor
Sideways deviation home position
sensor
[CC52] Skew adjustment motor (M1) abnormality

Finisher related service call Skew adjustment motor is not rotating or puncher is not
shifting normally. [MJ-6102]
The [CC52] error will be displays when the [ED10] error
occurs three times in succession or during the initial
operation.

Skew adjustment motor (M1) • Motor check
• Connector check
• Harness check
Skew home position sensor (S2) • Sensor check
• Connector check
• Harness check
• Board check

Skew adjustment motor
Skew home position sensor
[CC60] Punch motor abnormality

Finisher related service call Punch motor is not rotating or puncher is not shifting normally.
[MJ-6102]
Check item Measures

Punch home position sensor (PI63) • Sensor check
• Connector check
• Harness check
Punch motor clock sensor (PI62) • Sensor check
• Connector check
• Harness check
• Connector check
• Harness check

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Check item Measures
• Board check
• Board check

Punch home position sensor
Punch motor clock sensor
Punch motor
[CC61] Punch motor (M3) home position detection error

Finisher related service call Punch motor is not rotating or puncher is not shifting normally.
[MJ-6102]
Check item Measures

• Connector check
• Harness check
Punch home position sensor (S4) • Sensor check
• Connector check
• Harness check
• Board check

Punch motor
Punch home position sensor
[CC71] Punch ROM checksum error

[CC72] Punch RAM read/write error
[CC73] Punching device power supply abnormality
[CC74] Transport pulse abnormality

Finisher related service call Abnormality of checksum value on Hole punch controller PC
board is detected when the power is turned on. (CC71) [MJ-
6102]
Abnormality of checksum value on Hole punch controller PC
board is detected when the power is turned on. (CC72) [MJ-
6102]

8 - 152
Check item Measures
Hole punch control PC board (HP) • Download the latest version of the PNC board (HP)
firmware again and then check its operation.
• Connector check
• Board check

[CC80] Rear alignment motor abnormality

Finisher related service call The rear alignment motor is not rotating or the rear alignment
plate is not moving normally. [MJ-1103/1104]
You receive a [CC80] error when the [ED14] error occurs
Check item Measures

Rear alignment plate • Is there any mechanical problem when the rear alignment 8
plate is moved?
Rear alignment motor (M10) • Motor check
• Connector check
• Harness check
• Board check

Rear alignment motor
[CDE0] Rear alignment motor abnormality

Finisher related service call The paddle motor is not rotating or the paddle is not rotating
You receive a [CDE0] error when the [ED15] error occurs
three times in succession or during the initial operation.
Check item Measures

Paddle • Is there any mechanical problem with the paddle is
rotated?
Paddle motor (M8) • Motor check
• Connector check
• Harness check
• Board check

Paddle motor
8 - 153
[CE00] Communication error between finisher and punch unit

Finisher related service call Communication error between finisher controller PC board
and punch controller PC board.
Check item Measures

• Board check
• Board check

[CF10] Communication module SRAM reading failure

Check item Measures

Setting • Check if the MJ-1103/1104 is set as the specified finisher
on the equipment. (08-4548=”1”)
• Board check
Hole punch control PC board (HP) • Connector check (when MJ-6102 is installed)
• Board check

Hole punch control PC board (when MJ-6102 is installed)

8 - 154
8.3.21 Image control related service call
1. Based on the procedure of [CE10], [CE20] and [CE40] described below, check the status and take
appropriate actions. And then perform the forced performing of image quality control initialization to
the following procedure.
1. While pressing [0] and [5] simultaneously, turn ON the power.

2. Key in [2742], and then press the [START] button. Confirm that the image quality control
has finished normally.
2. After confirming the items in (1), clear the abnormal detection counter of image quality control.
1. While pressing [0] and [8] simultaneously, turn ON the power.

2. Key in [2528], and then press the [START] button.
3. Rewrite the displayed status counter from “1” - “16” to “0”, and then press the [OK] or
[INTERRUPT] button.
[INTERRUPT] button.
[INTERRUPT] button.
8
[INTERRUPT] button.
10. Turn the power OFF and then back ON. Make sure that the equipment enters the normal
ready state.
[CA00] Color registration abnormality

Image control related service call
Next
Step Check item Result Measures
step
< Invalidating image position alignment control >
1 [0] [8] Power ON
2 [4546] [START]
3 Set the value to “0” (not performed
automatically).
4 Power OFF
< Checking the abnormal status on image position alignment >
5 [0] [5] Power ON
6 [4720] [START]

8 - 155
Next
step
7 Press the [START] button again, then check
the displayed value. (05-4720-0: Displaying the
cause of image position alignment detection
error front and rear sides.)
When the error [CA00] occurs, the value
between 1 and 255 is displayed. (0: Detection
normality on the front and rear sides)
(The statues of total 8 sections (4 colors on the
front and rear sides) are displayed.)
1 :Y on the rear side detection abnormality
(*1)
2 : Y on the front side detection abnormality
(*1)
3 : Y on the front and rear sides detection
abnormality
4 : M on the rear side detection abnormality
(*1)
8 : M on the front side detection abnormality
(*1)
12 : M on the front and rear sides detection
abnormality
16 : C on the rear side detection abnormality
(*1)
32 : C on the front side detection abnormality
(*1)
48 : C on the front and rear sides detection
abnormality
64 : K on the rear side detection abnormality
(*1)
85 : All colors on the rear side detection
abnormality  (I)
128: K on the front side detection abnormality
(*1)
170: All colors on the front side detection
abnormality  (I)
192: K on the front and rear sides detection
abnormality
255: All colors on the front and rear sides
detection abnormality  (I)
Other than the above: Multiple colors detection
abnormality
(*2) The adjustment value is the sum of (*1),
which, as in the example below, specifies the
cause of the detection abnormality.
(E.g. 1) 05-4720-0 --- in case of 72
72 = 64 + 8
 K on the rear side / M on the front side
detection abnormality
(E.g. 2) 05-4720-0 --- in case of 146
146 = 128 + 18 = 128 + 16 + 2
 K on the front side / C on the rear side / Y
on the front side detection abnormality
8 Press the [START] button
9 After [1] is pressed, then press the [START]
button.

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Next
step
10 Check the displayed value. (05-4720-1:
Displaying the cause of image position
alignment detection error center side.)
When the error [CA00] occurs, the value
between 1 and 85 is displayed. (0: Detection
normality on the center side)
(The statues of total 4 sections (4 colors on the
front and rear sides) are displayed.)
1 : Y on the center side detection abnormality
(*3)
4 : M on the center side detection abnormality
(*3)
16 : C on the center side detection abnormality
(*3)
64 : K on the center side detection abnormality
(*3)
85 : All colors on the center side detection
abnormality  (I)
Other than the above: Multiple colors detection
abnormality
(*4) The adjustment value is the sum of (*3), 8
which, as in the example below, specifies the
cause of the detection abnormality.
(E.g. 1) 05-4720-1 --- in case of 65
65 = 64 + 1
 K on the center side / Y on the center
side detection abnormality
11 If the adjustment value fits (I) in step 7 or 10,
proceed to step (12). In other cases, proceed
to step (30).
< Checking the status of the image position aligning sensor >
Check if the light emitting area of the image position aligning sensor emits LEDs and if the reflected
lights on the transfer belt surface are detected by the light receiving area of the image position
aligning sensor.
12 [0] [3] Power ON
13 [START]
14 Check how items [G] and [H] are displayed
while [8] is pressed.
15 Check how items [G] is displayed while [9] is
pressed.
16 Press the [CLEAR] button.
17 Key in “118”, then press the [START] button.
(03-118: Sensor shutter is opened)
(03-117: Image position aligning sensor / LED
ON)
19 Press the [START] button.
20 Check how items [G] and [H] are displayed
while [8] is pressed.

8 - 157
Next
step
21 Compare them with the • Both [G] and [H] are changed - The image
statues of [G] and [H] position aligning sensors on both sides are
displayed in step 14. operating normally.
• [G] remains same - The image position
aligning sensor on the rear side is not
operating normally.
• [H] remains same - The image position
aligning sensors on the front side is not
operating normally.
• Both [G] and [H] remains same - The image
position aligning sensors on both sides are
not operating normally.
22 Check how item [G] is displayed while [9] is
pressed.
23 Compare it with the statue of • [G] is changed - The image position aligning
[G] displayed in step 15. sensor on the center side is operating
normally.
• [G] remains same - The image position
aligning sensor on the center side is not
operating normally.
24 Press the [CLEAR] button.
(03-167: Image position aligning sensor / LED
OFF)
(03-168: Sensor shutter closed)
27 Turn the power OFF.
28 If the image position aligning sensors on all
sides are operating normally, proceed to step
(30). In other cases, proceed to step (29).

8 - 158
Next
step
29 Check the following items if Normal Is the connector CN307 on the LGC board 30
the image position aligning disconnected?
sensors are not operating Is the connector of the image position aligning
normally: sensor disconnected?
Is the harness between the LGC board and the
image position aligning sensor broken?
Is the light emitting or receiving area of the
image position aligning sensor stained with
toner?
Are the sensor shutter and the image quality
sensor opening or closing normally? Or are
they
damaged?
Is the light emitting area of the image position
aligning sensor emitting LEDs?
< Checking procedure for the sensor shutter
opening/closing status >
1. Take off the transfer belt unit so that the
sensor unit can be seen.
2. Turn the power ON while [0] and [3] are
pressed simultaneously. 8
3. The shutter should be opened when “118” is
keyed in. It should be closed when “168” is
keyed in.
< Checking procedure for the LED emission of
the image position aligning sensor >
1. Key in “118” to open the sensor shutter.
2. The light emitting area of the sensor should
emit LEDs when “117” is keyed in.
Abnorm 1. Reconnect the connector. 12
al 2. Replace the harness.
3. Clean the light emitting and receiving areas
of the image position aligning sensor.
4. If the sensor shutter is damaged, replace it.
If the sensor shutter solenoid is not operating
normally, replace the solenoid.
< Checking with test pattern >
30 Turn the power ON while [0] and [4] are
pressed simultaneously.
32 Select “C”, “M”, “Y” or “K”, then press the
[START] button.
33 Press the [CLEAR] button after one sheet of
test pattern has been exited.

8 - 159
Next
step
34 Check if the printed image of Is the test pattern printed in blank? 30
the test pattern in each color Check if the laser shutter is operating normally.
contains difference in < Checking procedure for the laser shutter
density on its front, center opening/closing status >
and rear sides, or if there is 1. Take off the developer unit so that the laser
any image trouble in a whole shutter can be seen.
image. * Clean around the laser shutter if the toner or
developer material is spilled over.
2. Turn the power ON while [0] and [3] are
3. Key in “201“. (03-201: Laser shutter
opening/closing status)
4. Press the [START] button and check if the
shutter is opened and then closed
(reciprocating 1cycle).
Abnormal: If the laser shutter is not opening or
closing normally, check the shutter and correct
it if necessary.
Normal: Is the image of the test pattern printed
normally without any difference in density on its
front, center and rear sides?
NO:1. Check the contacting status of the
transfer belt and the photoconductive drum.
2. Check the amount of the developer material.
(Check if the developer material is supplied on
the developer sleeve.)
Is the image printed normally without yellow,
magenta, cyan or black streaks in the
secondary scanning direction?
Check if the main charger wire corresponding
to the color of the streaks is stained.
Is the image printed normally without white
streaks in the secondary scanning direction?
Check if the slit glass of the laser optical unit is
stained.

8 - 160
Next
step
34 Is a certain color in the printed image turned to 30
black solid?
Abnormal
Abnormality in the main high-voltage
transformer corresponding to the color or
abnormality in the laser optical unit.
Replace one of 4 main high-voltage
transformers which possibly contains
abnormality, and also the one possibly normal.
Then print the same test pattern.
If the color which turned into black solid
changes along with the replacement of the
main high-voltage transformer, this main
highvoltage transformer is defined as
abnormal.
If the color which turned into black solid does
not change, check if the harness between the
LGC board and the main high-voltage
transformer is broken or if the power is
sufficiently supplied to the main charger
(breaking of the high-voltage harness or 8
connection defect). If no problem is found,
check the laser optical unit.
<Checking with the enforced image position adjustment >
35 Turn the power ON while [0] and [5] are
36 Key in “4719”, then press the [START] button. YES
(05-4719: Enforced position adjustment) 5
Does the error [CA00] occur during the position NO
adjustment control? 37
< Validating the image position alignment control >
Check the operation and correct if necessary. Then be sure to perform the following:
37 [0] [8] Power ON
38 [4546] [START]
39 Set the value to “5” (performed automatically).
40 Power OFF
<Checking the image position aligning sensor>
41 Clean the image position aligning sensor (S20/
S21/S22).
<Checking the power supply>
42 Check if any of the springs for supplying power
to the transfer belt unit is deformed. Replace
the spring if it is deformed.

8 - 161
[CE10] Image quality sensor abnormality (OFF level)

Image control related service call The output value of this sensor is out of a specified range
when sensor light source is OFF.
Check item Measures

Image quality sensor (S23) • Sensor check
• Connector check
• Harness check
• 12V check (CN301-9pin)
• Harness check
Switching regulator • 12V check
• Harness check

Switching regulator
LGC board
[CE20] Image quality sensor abnormality (no pattern level)

Image control related service call The output value of this sensor is out of a specified range
when the image quality control test pattern is not formed.
Next
step
1 Is the transfer belt or the YES 2
transfer belt unit securely NO <Checking procedure>
installed? 1. Check if the transfer belt unit is securely
Are there any abnormal installed. Correct it if not.
stains (cleaning defects), 2. Check if any toner image remains on the
large scratches or breaking transfer belt surface.
on the transfer belt surface? If any, check the installation status of the
Are the drum and the TBU cleaner unit. If there is any
transfer belt rotating? abnormality, correct it, and clean the
transfer belt.
3. Check if the drum and the transfer belt are
properly operated.
(ON: 03-101 / OFF: 03-151)
If they are not rotating normally, check if
their drive gears are damaged or if they
contact the equipment. Correct it if needed.
Proceed to step (9). (to step (5) for the

second time)

8 - 162
Next
step
2 Is the sensor shutter of the YES [4546] [START] 3
image quality sensor NO <Checking procedure>
opening or closing normally? 1. Check if the transfer belt unit is securely
Or is it damaged? installed. Correct it if not.
Is the sensor surface of the 2. Check if any toner image remains on the
image quality sensor stained transfer belt surface.
with toner? If so, has it been If any, check the installation status of the
cleaned? TBU cleaner unit. If there is any
abnormality, correct it, and clean the
transfer belt.
3. Check if the drum and the transfer belt are
properly operated.
(ON: 03-101 / OFF: 03-151)
If they are not rotating normally, check if
their drive gears are damaged or if they
contact the equipment. Correct it if needed.

second time)
3 Is the connector of the YES 4
image quality sensor NO <Checking procedure> 8
securely connected? Reconnect the connector.
Is the connector CN307 on Replace the harness.
the LGC board securely
connected? Proceed to step (9). (to step (5) for the
Is the harness between the second time)
LGC board and the image
quality sensor
disconnected?
4 Is +12V power supply YES 5
voltage normally supplied to NO <Checking procedure>
the image quality sensor? 1. Check if +12V voltage is output by the
Is +12V voltage normally switching regulator (PS-ACC CN404-7pin).
output by the CN301-9pin on 2. Check if +12V voltage is output by the
the LGC board? CN301-9pin on the LGC board.
Check if the supply harness between the
switching regulator and the LGC board is
open circuited, damaged or disconnected.

second time)
5 Set the values of “Image
quality closed-loop control /
Contrast voltage (08-2486)”
and “Drum surface potential
sensor control setting (08-
2561)” to “0” (Invalid).

8 - 163
Next
step
6 Output the image quality Normal 8
control test pattern (04-270) Abnorm Abnormal image:
more than one time and the al Blank print, Solid print, White banding,
list print ([9][START]) in the Color banding, White spots, Poor transfer,
adjustment mode (05), and Uneven image density, Faded image (low
then check if the image is density), Uneven light distribution, Blotched
normal. image.
Blank print: including when one of the
YMCK colors is not printed.
Correct the abnormal image.
Proceed to step (8).

7 Replace the image quality
sensor or the LGC board.
2561)” to “1” (Valid).
9 Perform “Image quality NO 11
closed-loop control (05- When Check and correct it accordingly.
2742)” and make sure it is an error
completed normally. (Error occurs
[CE10], [CE20] and [CE40]
do not appear.) Then
perform “Automatic gamma
adjustment”.
10 Reset all of the values in the
codes “Abnormality
detection count (Y/M/C/K)
Display/0 clearing (08-2528
to 08-2531)”.

[CE40] Image quality control test pattern abnormality

Image control related service call The test pattern is not formed normally.
Next
step
1 Use “Image quality control
abnormal detection counter
Y to K display/0 clearing (08-
2528 to 2531)” to check the
abnormal occurring
condition for each color.

8 - 164
Next
step
2 Check “Output value display Under 3
of image quality sensor / 628 (Y,
High-density pattern (05- M, C
2731-0 to 3)” to check if the and K)
high-density pattern 628 or High-density pattern abnormality
abnormality occurs for each above Check if the laser shutter is working properly.
color and identify the color (Y, M, C <Procedure>
which pattern is abnormal. If and K) 1. Take off the process unit so that the laser
the value is 628 or above, it shutter can be easily seen.
is defined as high-density Clean around the laser shutter if the
pattern abnormality. developer has been spilled over.
2. While pressing the digital keys [0] and [3]
simultaneously, turn the power ON.
3. Key in “201”.
4. Press the [START] button and check if the
shutter is opened and then closed
(reciprocating 1cycle).
Check if the developer unit has been installed
properly.
1. Visually check the installation status of the
developer unit, and correct it if there is any 8
abnormality.
To (8) (If you have already performed this
checking cycle once, proceed to step (3).)
2561)” to “0” (Invalid).
4 Output the image quality Normal 5
control test pattern (04-270) Abnorm Abnormal image:
more than one time and the al Blank print, Solid print, White banding, Color
list print ([9][START]) in the banding, White spots, Poor transfer, Uneven
adjustment mode (05), and image density, Faded image (low density),
check the patch of the color Uneven light distribution, Blotched image.
identified in step (1) to see if Blank print: including when one of the YMCK
the image is abnormal. colors is not printed.
Correct the abnormal image.
Proceed to step (6).

5 Replace the image quality
sensor or LGC board.
and “Image quality closed-
loop control / Laser power
(08-2561)” to “1” (Valid).

8 - 165
Next
step
7 Perform “Image quality Normal 9
closed-loop control (05- When Check and correct it accordingly.
2742)” and make sure it is an error
completed normally. (Error occurs
[CE40] does not appear.)
Then perform “Automatic
gamma adjustment”.
8 Clear all “Image quality
control abnormal detection
counter Y to K display/0
clearing (08-2528 to 2531)”.
9 Check if any of the springs
for supplying power to the
transfer belt unit is
deformed. Replace the
spring if it is deformed.
[CE41] Image quality TRC control test pattern abnormality

Image control related service call The image quality TRC control test pattern is not printed
normally.

8 - 166
Next
step
1 Check each value of the Under (High density pattern abnormality) 2
subcodes 2 (Y), 5 (M), 8 (C) 628 (Y, <Procedure>
and 11 (K) of the code 05- M, C 1. Set both values of the codes 08-2600 and
2803. and K) 08-8103 to 0.
2. Print the test chart 04-270 with A3/LD for
more than 2 pages. Then perform list
printing ([9]+[START]) to check if no
abnormality is found in the image density.
If any abnormality is found, correct it
referring to “25.5 Troubleshooting for the
Image”
3. .Check if the process unit (EPU tray) and
the developer unit are installed properly.
4. Check if any toner or developer material is
spilt around the laser shutter. Clean if so.
5. Check the center position adjustment for
each drawer is within the range preset at
the shipment (rear side: 0-3 mm).
 P. 6-89"[B] Adjustment of the gear
holder" 8
6. Adjust the image dimension with A3/LD.
 P. 6-17"[A] Reproduction ratio of primary
scanning direction (Image clock fine
adjustment (Printer))"
 P. 6-18"[B] Primary scanning data laser
writing start position (Laser writing start
position (Printer))"
7. Return both values of the codes 08-2600
and 08-8103 to 1. Then proceed to step 3. If
it is the second time, proceed to step 4.
628 or
above
(Y, M, C
and K)
2 2.Check each value of the 180 or 3
subcodes 0 (Y), 3 (M), 6 (C) above
and 9 (K) of the code 05- (Y, M,
2800. C, K all)
Under (Low density pattern abnormality)
180 (Y, <Procedure>
M, C, K 1. Set both values of the codes 08-2600 and
each) 08-8103 to 0.
2. Print the test chart 04-270 with A3/LD for
more than 2 pages. Then perform list
printing ([9]+[START]) to check that no
abnormality is found in the image density.
If any abnormality is found, correct it
referring to “ P. 8-290"8.5
Troubleshooting for the Image"
3. Return both values of the codes 08-2600
and 08-8103 to 1. Then proceed to step 3. If
it is the second time, proceed to step 4.

8 - 167
Next
step
3 Perform the automatic
gamma adjustment. If the
adjustment is normally
finished, this is the end of
the procedure. If the error
CE41 still occurs, repeat the
procedure from step 1.
4 4.Check if the harness
between the connector
CN423 on the IMG board
and the connector CN319 on
the LGC board is
disconnected or open
circuited. Correct if so.
5 5.Check if the harness
between the connector
CN424 on the IMG board
and the connector CN320 on
the LGC board is
disconnected or open
circuited. Correct if so.
6 6.Check if the conductor
patterns on the IMG board
and the LGC board are short
circuited or open circuited.
7 7.If no abnormality is found
in steps 4 to 6 above,
replace the IMG board.
8 8.Perform automatic gamma
adjustment. If the
adjustment is normally
finished, this is the end of
the procedure. If the error
CE41 still occurs, proceed to
step 9.
9 9.Reinstall the removed IMG
board and then replace the
LGC board.
Perform automatic gamma
adjustment after the board is
replaced.

HDD
SYS board
[CE42] Image quality TRC control test pattern abnormality (EFI printer board)

Image control related service call Image quality TRC control test pattern is not printed normally.

8 - 168
Check item Measures
Image quality sensor (S23) • Sensor check
• Connector check
• Harness check
IMG board • Connector check (CN422)
• Harness check
SYS board • Connector check (CN116, CN132, CN135)
• Harness check
HDD • Format the HDD. ([5] + [C] + [POWER] ON -> [3] -> [2])
• Connector check
• Harness check

HDD
SYS board
[CE50] Temperature/humidity sensor abnormality

8
Image control related service call The output value of this sensor is out of a specified range.
Check item Measures

Temperature/humidity sensor (S12) • Sensor check
(Perform the input check: 03-[ALL]OFF/[1], 03-[ALL]OFF/
[2])
• Connector check
• Harness check
• Harness check

Temperature/humidity sensor
LGC board
[CE60] Drum thermistor-Y abnormality

[CE90] Drum thermistor-K abnormality

Copy process related service call The output value of the drum thermistor-Y is out of a specified
range. (CE60)
The output value of the drum thermistor-K is out of a specified
range. (CE90)
Check item Measures

EPU tray (process unit) • Connection check (05-2788)
• Connector check(CN551, CN553, CN556)
• Harness check

8 - 169
Check item Measures
Drum thermistor-K (THM1) • Sensor check
(Perform the input check: 03-[ALL]OFF/[3])
• Connector check
• Harness check
Drum thermistor-Y (THM2) • Sensor check
(Perform the input check: 03-[ALL]OFF/[4])
• Connector check
• Harness check
• Harness check

Drum thermistor-K
Drum thermistor-Y
EPU board
LGC board
[CE71] Drum phase adjustment abnormality

Copy process related service call Drum phase sensors (Color drum phase sensor and K drum
phase sensor) are not turned ON after the drum motor was
rotated for a specified period of time.
Check item Measures

Drum motor (K) (M27) • Motor check
• Connector check
• Harness check
Drum motor (YMC) (M28) • Motor check
• Connector check
• Driving section check (Is there any abnormality on the
rotation?)
• Harness check
K drum phase sensor (S44) • Sensor check
(Perform the input check: 03-[ALL]OFF/[9]/B)
• Connector check
• Harness check
Color drum phase sensor (S43) • Sensor check
(Perform the input check: 03-[ALL]OFF/[9]/A)
• Connector check
• Harness check
Drum cleaner unit (Y, M, C, K) • Cleaning blade check (Check if it turns up.)
Main charger unit • Needle electrode check
Drum (Y, M, C, K) • Drum check (Check if the aluminum section of the drum
flange is worn out.)

Drum motor (K)
8 - 170
Drum motor (YMC)
K drum phase sensor
Color drum phase sensor
LGC board
Cleaning blade (Y, M, C, K)
Needle electrode
Drum (Y, M, C, K)

8 - 171
8.3.22 Copy process related service call
[C021] Developer unit motor-YMC locking error

Copy process related service call The developer unit motor-YMC is not rotating normally
Check item Measures

• Harness check
• Board check
Developer unit motor-YMC • Motor check
• Connector check
rotation?)
• Harness check
Developer unit • Check if waste toner is clogged on the waste toner
transport path of the YMC-drum cleaner.
• Check if the developer material is excessively supplied to
each YMC-developer unit.
Drive unit • Unit check
• Gear check
• Driving section check
Drum cleaner unit Check if waste toner is clogged on the toner recovery auger
section.
Process unit Check if the gear tooth flank is damaged.
Drive section Check if there is any dust between the gear and the shaft.
Check if the contact section between the gear and the shaft is
worn out.

Developer unit motor-YMC
LGC board
[C022] Developer unit mixer motor-YMC locking error

Copy process related service call The developer unit mixer motor-YMC is not rotating normally.
Check item Measures

• Harness check
• Board check
Developer unit mixer motor-YMC • Motor check
• Connector check
rotation?)
• Harness check

8 - 172
Check item Measures
Developer unit • Check if developer material is excessively supplied to
• Gear check
worn out.

Developer unit mixer motor-YMC
LGC board
[C023] Developer unit motor-K locking error

Copy process related service call The developer unit motor-K is not rotating normally
8
Check item Measures
• Harness check
• Board check
Developer unit motor-K • Motor check
• Connector check
rotation?)
• Harness check
transport path of the K-drum cleaner.
the K-developer unit.
• Gear check
Drum cleaner unit Check if waste toner is clogged on the toner recovery auger
section.
worn out.

Developer unit motor-K
LGC board

8 - 173
[C024] Developer unit mixer motor-K locking error

Copy process related service call The developer unit motor-K is not rotating normally
Check item Measures

• Harness check
• Board check
Developer unit mixer motor-K • Motor check
• Connector check
rotation?)
• Harness check
transport path of the K-drum cleaner.
the K-developer unit.
• Gear check
worn out.

Developer unit mixer motor-K
LGC board
[C360] Needle electrode cleaner operation abnormality

Copy process related service call
Check item Measures

• Perform the code 08-4606- 0 to -3 (-0: K, -1: Y, -2: M, -3:
C) to check which station the error is found.
• Connector check
• Harness check
Needle electrode cleaner detection • Sensor check
sensor (S30 - S33) (Perform the input check: K: 03-[FAX]ON/[0]/[E]), C: 03-
[FAX]ON/[0]/[H]), M: 03-[FAX]ON/[9]/[C]), Y: 03-[FAX]ON/
[9]/[F])
• Check if the needle electrode cleaner detection sensors
(S30 - S33) are coming off of the plate of the EPU tray.
• Connector check
• Harness check

8 - 174
Check item Measures
Needle electrode cleaner drive • Motor check
motors (M23 - M26) (Perform the output check: K: 03-207, C: 03-206, M: 03-
205, Y: 03-204)
• Connector check
• Harness check
Needle electrode cleaner drive • Check if the needle electrode cleaner drive section rotates
section smoothly, and if it does not, clean or replace it.
EPU board • Connector check (CN550, CN551, CN553, CN554,
CN555, CN556)
• Board check
• Harness check
• Board check

Needle electrode cleaner detection
sensor
Needle electrode cleaner drive motor
EPU board
LGC board 8
[C370] Transfer belt abnormality

Check item Measures

Transfer belt unit • Connector check
• Unit check
Transfer belt cam motor (M14) • Motor check
• Connector check
• Harness check
Transfer belt contact/release • Sensor check
detection sensor (S46) (Perform the input check: 03-[ALL]OFF/[5]/[H])
• Connector check
• Harness check
• Board check

Transfer belt contact/release
detection sensor (S46)
Transfer belt cam motor (M14)
LGC board
[C380] Auto-toner sensor (K) abnormality (upper limit)

[C381] Auto-toner sensor (K) abnormality (lower limit)
[C382] Auto-toner sensor (K) connection error

8 - 175
[C390] Auto-toner sensor (C) abnormality (upper limit)
[C391] Auto-toner sensor (C) abnormality (lower limit)
[C392] Auto-toner sensor (C) connection error
[C3A0] Auto-toner sensor (M) abnormality (upper limit)
[C3A1] Auto-toner sensor (M) abnormality (lower limit)
[C3A2] Auto-toner sensor (M) connection error
[C3B0] Auto-toner sensor (Y) abnormality (upper limit)
[C3B1] Auto-toner sensor (Y) abnormality (lower limit)
[C3B2] Auto-toner sensor (Y) connection error

Check item Measures

Developer unit mixer motor-K/YMC • Motor check
(Perform the output check: K: 03-114 TMC: 03-115)
• Connector check
• Harness check
EPU board • Connector check (CN550, CN551, CN553,CN554,
CN555, CN556)
• Board check
• Board check

Auto-toner sensor-K/-C/-M/-Y
Developer unit mixer motor-K/YMC
EPU board
LGC board
[C3C0] Process unit (EPU tray) connection error

Check item Measures

• Connector check
• Harness check
EPU board • Connector check (CN551)
• Board check
• Board check

EPU board
LGC board

8 - 176
[C970] High-voltage transformer abnormality

Process related service call Leakage of the main charger is detected.
Check item Measures

Main charger • Install check
• Check if any foreign matter is on the needle electrode or
main charger grid.
• Harness check
EPU tray (process unit) • Check if any foreign matter is adhering on the high-voltage
terminal of the EPU tray.
• Check if there is a sign of discharge on the joint of the
high-voltage terminal of the EPU tray and the main
charger. Correct if there is.

Main charger
[CD60] Sub-hopper toner sensor-Y, -M, -C, -K abnormality

8
Process related service call
Check item Measures

• Connector check
• Harness check
Sub-hopper toner sensor (S38 - S41) • Sensor check
(Perform the input check: K: 03-[FAX]ON/[0]/[C], C: 03-
[FAX]ON/[0]/[F], M: 03-[FAX]ON/[9]/[A], Y: 03-[FAX]ON/[9]/
[D], Installation detection: 03-[FAX]ON/[9]/[G])
• Connector check
• Harness check
EPU board • Connector check (CN550, CN551)
• Board check
• Board check

Sub-hopper toner sensor-K/-C/-M/-Y
EPU board
LGC board

8 - 177
[CD61] Sub-hopper toner motor-Y abnormality
[CD62] Sub-hopper toner motor-M abnormality
[CD63] Sub-hopper toner motor-C abnormality
[CD64] Sub-hopper toner motor-K abnormality

Check item Measures

• Connector check
• Harness check
Sub-hopper toner motor (M19 - M22) • Motor check
(Perform the output check: K: 03-227, C: 03-226, M: 03-
225, Y: 03-224
• Sensor check
(Perform the input check: 03-[ALL]OFF/[4]/[D/E/F/G])
• Connector check
• Harness check
EPU board • Connector check (CN551, CN553, CN554, CN555,
CN556)
• Board check
• Board check

Sub-hopper toner motor-K/-C/-M/-Y
EPU board
LGC board

8 - 178
[CD71] Waste toner transport motor locking error

Process related service call The auger in the waste toner transport path does not rotate.
Check item Measures

EPU tray (process unit) • Pull out the process unit, rotate the gear counterclockwise
and check if the load is extremely heavy.
• Is the load still extremely heavy after the gear is rotated for
a while to discharge the toner from the waste toner
transport path?
• Is the load still extremely heavy after the actuator is
removed, the auger is pulled out and clean them?
3 2
8
Fig.8-1
Waste toner transport motor (M33) • Motor check
• Connector check
• Harness check
Auger lock detection sensor (S42) • Sensor check
(Perform the input check: K: 03-[FAX]ON/[0]/[B])
• Connector check
• Harness check
EPU board • Connector check (CN551, CN557)
• Board check
• Board check

Waste toner transport motor
Auger lock detection sensor
EPU board
LGC board
[CD80] Waste toner motor locking error

Process related service call The auger (TRU side) in the TRU waste toner transport path
does not rotate.

8 - 179
Check item Measures
TRU waste toner motor (M10) • Motor check
• Connector check
• Harness check
• Drive section check
• Board check
PFU board • Connector check (CN511)
• Board check

TRU waste toner motor
ADU board
PFC board
[CD81] Waste toner transport motor locking error

Process related service call The auger (waste toner box side) in the TRU waste toner
transport path does not rotate.
Check item Measures

TRU waste toner transport motor • Motor check
(M11) (Perform the output check: 03-240)
• Connector check
• Harness check
• Drive section check
• Board check
• Board check

TRU waste toner transport motor
ADU board
PFC board
[CD82] TRU waste toner full-status error

Check item Measures

TRU waste toner box • Check if the TRU waste toner box is full of used toner.
Replace it, if it is full.

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Check item Measures
TRU waste toner amount detection • Sensor check
sensor (S13) (Perform the input check: K: 03-[ALL]OFF/[5]/[E])
• Connector check
• Harness check
• Board check
• Board check

TRU waste toner amount detection
sensor
ADU board
PFC board
[CEC0] 2nd transfer roller position detection abnormality

Copy process related service call The 2nd transfer roller does not contact/release normally.
8
Check item Measures

2nd transfer cam motor (M48) • 2nd transfer cam motor check
(Perform the output check: 243)
• Connector check
• Harness check
2nd transfer roller position detection • Sensor check
sensor (S50) (Perform the input check: 03-[ALL]OFF/[9]/[H])
• Connector check
• Harness check
• Board check
2nd transfer contact/release cam unit • Check that it is not damaged.
gear
Actuator in the TRU • Check that it is installed properly.
• Check that it is not damaged.
Sensors in the TRU • Check that they are installed properly.
• Check that the cam is not damaged.

2nd transfer roller position detection
sensor
2nd transfer cam motor
LGC board

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[CEC5] Incorrect cam position alarm during 2nd transfer

Copy process related service call Printing is finished even though the cam is stopped at an
incorrect position during 2nd transfer pressure reduction.
When this alarm occurs 3 times in total, the 2nd transfer
pressure reduction is disabled (the value of 08-4663 is
automatically turned to “0” from “1”). (The number of
occurrences is stored in 08-4664.)
Next
Step
2nd transfer contact/release cam Check that it is not damaged.
1
unit gear
Actuator in the TRU • Check that it is installed properly.
2
• Check that it is not damaged.
Sensors in the TRU • Check that they are installed
properly.
3
• Check that the cam is not
damaged.
If any abnormality on a part is
detected and the part is replaced,
the 2nd transfer pressure
reduction is enabled by changing
the value of the setting codes as
follows:
08-4663: 0 to 10: Pressure

reduction disabled1: Pressure
4
reduction enabled
08-4664: 3 to 0Resetting incorrect

cam position error count
Notes:
Change the value of the following codes to disable the pressure reduction:
08-4663: 1 to 0
0: Pressure reduction disabled
1: Pressure reduction enabled
08-4664: 0, 1 or 2 to 3
Resetting incorrect cam position error count

Actuator in the TRU
Sensors in the TRU

8 - 182
8.3.23 Other service call
[F100_0] HDD format error (Operation failure of key data)
Classification Contents
Other service call HDD format error: Operation of HDD key data fails.
Check Item Measure

Setting Reboot the equipment.
If it cannot be recovered, reinstall the software in the following
procedure.
(1) Install the OS data.
[F100_1] HDD format error (HDD encryption key data damaged - one board)
Other service call HDD format error: Encryption key data of either the SYS board
or the SRAM board for the SYS board are damaged.
Check Item Measure 8

Encryption key status Check the displayed message. ([3] + [C] + [POWER]  5. Key
Backup Restore)
Take appropriate countermeasures shown in the table below according to the messages displayed in
“SRAM Key Status” and “FROM Key Status”.
Remarks:
If the error is not cleared, reinstallation of the OS data, master data and application is needed.
([4]+[9]Power-ON)
SRAM Key FROM Key

Measure
Status Status
OK AccessFailed Replace the SYS board.
 P. 9-30"9.2.4 Precautions and Procedures when replacing
the SYS board" (all steps)
OK KeyNull Recover the encryption key on the SYS board.
KeyBroken  P. 9-30"9.2.4 Precautions and Procedures when replacing
the SYS board" ([F]Restore encryption key)
AccessFailed OK Replace the SRAM board (for the SYS board). (USB backup
data are not used)
SRAM board (for SYS board)" (all steps)
KeyNull OK Recover the encryption key on the SRAM board.
SRAM board (for SYS board)" ([H]Backup encryption key)
Keymismatch Keymismatch <The error occurs when the SYS board is replaced>
Recover the encryption key on the SYS board.
<The error occurs except when the SYS board is replaced>
Replace the SRAM board (for the SYS board).

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[F100_2] HDD format error (HDD encryption key data damaged - both boards)
Other service call HDD format error: Encryption key data of both the SYS board
and the SRAM board for the SYS board are damaged.
Check Item Measure

Encryption key status Check the displayed message. ([3] + [C] + [POWER]  5. Key
Backup Restore)
Take appropriate countermeasures shown in the table below according to the messages displayed in
“SRAM Key Status” and “FROM Key Status”.
Remarks:
If the error is not cleared, reinstallation of the OS data / master data and application is needed.
([4]+[9]Power-ON)
SRAM Key FROM Key

Measure
Status Status
* AccessFailed Replace the SYS board.
<With USB backup data: All key data recovery>
1. Recover all the data on the SRAM board.
[5] + [9] + [POWER]  2. Restore SRAM Data from USB
(For details, see “12.1.4Cloning procedure [B]Restore
procedure”.)
2. Recover the encryption key/license on the SYS board.
Follow the procedures below noted in “9.2.4Precautions and
Procedures when replacing the SYS board”.
[E] Restore ADI key (only when ADI-HDD is installed)
[F] Restore encryption key
[G]Restore license
AccessFailed * Replace the SYS board.
SRAM board (for SYS board)" (for the SYS board, all steps)
KeyNull/ KeyNull/ <No USB backup data>
KeyBroken KeyBroken 1. Reinstall the system software.
 P. 11-6"11.1 Firmware Updating with USB Media"
procedure”.)
[G]Restore license
* AccessFailed, KeyNull or KeyBroken

8 - 184
[F101_0] HDD connection error (HDD connection cannot be detected.)
[F101_1] Root partition mount error (HDD formatting fails.)
[F101_2][F101_3] Partition mount error (The HDD cannot be connected (mounted) caused by
damage to areas other than those described in the F101_1 and F101_4 to F101_9 errors.)
Other service call HDD unmounted: Connection of HDD cannot be detected.
Sub-code 0: HDD connection error (HDD connection cannot be
detected.)
Sub-code 1: Root partition mount error (HDD formatting fails.)
Sub-code 2, 3: Partition mount error (The areas other than
those described in the F101_1 and F101_4 to F101_9 errors
are damaged.)
Check item Measures

HDD, SYS board, Setting 1. Turn the power of the equipment OFF and check the
connection of the HDD.
- Connector and harness check
- Check if the connector pins of the HDD are bent.
- Check if HDD for other equipment is not installed.
- Check if SRAM for other equipment is not installed.
2. If the error still occurs after step 1, perform the following.
8
- Perform [3C] - [5] (Key Backup Restore) and check
that each Key Status is “OK”.
- If not, recover the key (copy “SRAM Key Status” to
“FROM Key Status” or vice versa).
3. If the error still persists after step 2, perform the
following.
- Perform [3C] - [3] (Format HDD), and then install
“System Software (HD data)” with [49] - [4].
Notes:
The following items will be deleted by performing
[3C] - [3] (Format HDD).
• Message Log
• Job Log
• Spool Data (Print, Email reception)
• Template
If F101_1 occurs with ADI-HDD or the error persists
after performing step 3, perform step 3 after
performing [4]+[C]+[POWER]1. Revert factory
initial status HDD.
4. If the error persists even after step 3, replace the HDD.
5. If the error persists even after step 4, replace the SATA
harness.
6. If the error persists even after step 5, replace the SYS
board.
Replacement part Measure

HDD
SATA harness
SYS board

8 - 185
[F101_4] Partition mount error (The HDD cannot be connected (mounted) caused by damage to
the “/work” partition.)
Sub-code 4: Partition mount error (The “/work” partition is
damaged.)
Check item Measures

3. If the error persists after step 2, perform
[5]+[C]+[POWER]2. Recovery F/S3. /work, and
then restart the equipment.
[5]+[C]+[POWER]3. Initialize HDD2. /work, and
following.
Notes:
• Message Log
• Job Log
• Template
If the error persists after performing step 5, perform
step 5 after performing [4]+[C]+[POWER]1. Revert
factory initial status HDD.
harness.
board.

HDD
SATA harness
SYS board

8 - 186
the “/registration” partition.)
Sub-code 5: Partition mount error (The “/registration” partition is
damaged.)
Check item Measures

[5]+[C]+[POWER]2. Recovery F/S4. /registration, 8
and then restart the equipment.
[5]+[C]+[POWER]3. Initialize HDD3. /registration,
following.
Notes:
• Message Log
• Job Log
• Template
harness.
board.

HDD
SATA harness
SYS board

8 - 187
the “/backup” partition.)
Sub-code 6: Partition mount error (The “/backup” partition is
damaged.)
Check item Measures

[5]+[C]+[POWER]2. Recovery F/S5. /backup, and
[5]+[C]+[POWER]3. Initialize HDD4. /backup, and
following.
Notes:
• Message Log
• Job Log
• Template
harness.
board.

HDD
SATA harness
SYS board

8 - 188
the “/imagedata” partition.)
Sub-code 7: Partition mount error (The “/imagedata” partition is
damaged.)
Check item Measures

[5]+[C]+[POWER]2. Recovery F/S6. /imagedata, 8
[5]+[C]+[POWER]3. Initialize HDD5. /imagedata,
following.
Notes:
• Message Log
• Job Log
• Template
harness.
board.

HDD
SATA harness
SYS board

8 - 189
the “/storage” partition.)
Sub-code 8: Partition mount error (The “/storage” partition is
damaged.)
Check item Measures

[5]+[C]+[POWER]2. Recovery F/S7. /storage, and
[5]+[C]+[POWER]3. Initialize HDD6. /storage, and
following.
Notes:
• Message Log
• Job Log
• Template
harness.
board.

HDD
SATA harness
SYS board

8 - 190
the “/encryption” partition.)
Sub-code 9: Partition mount error (The “/encryption” partition is
damaged.)
Check item Measures

[5]+[C]+[POWER]2. Recovery F/S8. /encryption, 8
[5]+[C]+[POWER]3. Initialize HDD7. /encryption,
following.
Notes:
• Message Log
• Job Log
• Template
harness.
board.

HDD
SATA harness
SYS board

8 - 191
[F102] HDD start error
[F103] HDD transfer time-out
[F104] HDD data error
[F105] HDD other error
Other service call HDD start error: HDD cannot become “Ready” state.
HDD transfer time-out: Reading/writing cannot be performed in
the specified period of time.
HDD data error: Abnormality is detected in the data of HDD.
HDD other error
Check item Measures

HDD • Connector and harness check
• Check if the connector pins of the HDD are bent.
• Perform the bad sector check (08-9072). If the check
result is OK, recover the data in the HDD. If the check
result is failed, replace the HDD.

HDD
SYS board
[F106_0] ADI-HDD error: Illegal disk replacement detected (ADI-HDD Exchange to SATA-HDD)

ADI-HDD error: The ADI-HDD has been replaced illegally to
Other service call
SATA-HDD (normal type).
Check Item Measure

Setting Check if the HDD has been replaced with a SATA-HDD
(normal type).
(1) Start the equipment in the 4C mode: [4] + [C] +
[POWER]
(2) Check the type of the HDD shown on the top left of
the control panel display “Current HDD type”.
2a. In case of “SATA-HDD” (normal type), replace it with the
original ADI-HDD or a new ADI-HDD.
Notes:
To replace with the original ADI-HDD, start the
equipment in the normal mode and then reinstall
master data (HD Data) only if any abnormality
occurs.
2b. In case of “ADI-HDD”
Check each item in the Measures field for the HDD
below.
If the error still occurs, reinstall the master data (HD
Data).
• Harness check
• Perform the bad sector check (08-9072).
If the check result is OK, recover the data in the HDD. If
the check result fails, replace the HDD.

8 - 192
[F106_1] ADI-HDD error: HDD type detection error

Other service call ADI-HDD error: HDD type detection fails.
Check Item Measure

Setting If the error is not recovered after rebooting the equipment
or no abnormality is found on any check items for the HDD,
reinstall the master data (HD Data).
• Harness check
• Perform the bad sector check (08-9072).
If the check result is OK, recover the data in the HDD. If
the check result fails, replace the HDD.
• Check that either the ADI-HDD or SATA-HDD (normal
type) is mounted.
[POWER]
(2) Check the type of the HDD shown on the top left of
the control panel display “Current HDD type”.
Normal status: ADI-HDD or SATA-HDD 8
Abnormal status: Unknown HDD
If “Unknown HDD” is displayed, reinstall the master data
(HD Data).
[F106_2] ADI-HDD error: ADI encryption key download operation error

ADI-HDD error: Downloading of or consistency check for ADI-
Other service call
HDD encryption key fails.
Check Item Measure

Setting Checking of ADI-HDD encryption key status
[POWER]
(2) The authentication menu is displayed. Press [OK].
(Not required in the default setting)
(3) Select “5. Key Backup Restore” and then press the
[START] button.
(4) Check the status of the ADI-HDD encryption key on
the Key Backup Restore Mode menu.
(5) After the operation is completed, shut down the
equipment by pressing the [POWER] button.
• In case both the SRAM ADIKey and FROM ADIKey
status are OK
• Reinstall the system ROM data (OS Data).
• In case either the SRAM ADIKey or FROM ADIKey
status is other than OK
Restore the ADI-HDD encryption key.
• In case both of the SRAM ADIKey and FROM ADIKey
status are other than OK
Reinstall the master data (HD Data).

8 - 193
[F106_3] ADI-HDD error: ADI authentication Admin Password generation error

ADI-HDD error: The generation of ADI authentication Admin
Other service call
Password fails.
Check Item Measure

Setting Reinstall the system ROM data (OS Data).
[F106_4] ADI-HDD error: Authentication random number generation error

ADI-HDD error: The generation of a random number for
Other service call
authentication data fails.
Check Item Measure

[F106_5] ADI-HDD error: Authentication data transmission error

Other service call ADI-HDD error: The transmission of authentication data fails.
Check Item Measure

• In case this error occurred after returning SRAM data for
SRAM cloning:
Copy the ADI-HDD encryption key from FROM to SRAM.
(1) Start the equipment in the 3C mode: [3] + [C] + [POWER]
(2) The authentication menu is displayed. Press [OK]. (Not
required in the default setting)
(3) Select “5. Key Backup Restore” and then press the
[START] button.
(4) Select “6. ADIKey FROM to SRAM” and then press the
[START] button.
(5) After the restoring of the encryption key has completed,
“Operation Complete” is displayed.
(6) After the operation has completed, shut down the
equipment by pressing the [POWER] button.
[F106_6]/[F106_7]/[F106_8]/[F106_10] /[F106_UNDEF] ADI-HDD error: Error caused by reason

other than F106_0 to 5 errors

Other service call ADI-HDD error: Error caused by reason other than F106_0 to 5
errors

8 - 194
Check Item Measure
Setting Perform [3]+[C]+[POWER]-> [3.Format HDD], and then install
the system software by performing [4]+[9]+[POWER]->
[4.System Software(HD data)].
Notes:
[3]+[C]+[POWER]-> [3.Format HDD].
• Message Log
• Job Log
• Template
[F109_0] Key consistency error (Consistency check operation error)
Other service call Key consistency error - Key consistency check on each key
data fails.
Check Item Measure

If it cannot be recovered, reinstall the software in the
8
(2) Reinstall the master data and application program.
SRAM board (for SYS board) If the error is not cleared after the software reinstallation,
replace the SRAM board.  P. 9-35"9.2.6 Precautions and
Procedures when replacing SRAM board (for SYS board)"
SYS board If the error is not cleared after this (see above), replace the
SYS board.  P. 9-30"9.2.4 Precautions and Procedures
when replacing the SYS board"

SRAM board
SYS board
[F109_1] Key consistency error (SRAM encryption AES key data damage)
Other service call Key consistency error - AES key data used for SRAM
encryption are damaged.
Check Item Measure

procedure.

8 - 195
[F109_2] Key consistency error (Signature Check public key damage)
Other service call Key consistency error - Public key data used for Integrity Check
are damaged.
Check Item Measure

procedure.

8 - 196
[F109_3] Key consistency error (HDD encryption parameter damage)
Other service call Key consistency error - Parameter used for HDD partition
encryption are damaged.
Check Item Measure

Encryption key status confirmation Check the message displayed by [3] + [C] + [POWER]  5.
Key Backup Restore.
Take measures given in the following table according to the messages displayed in the SRAM Key
Status and FROM Key Status fields.
Remarks:
([4]+[9]Power-ON)
SRAM Key FROM Key

Measure
Status Status
8
procedure”.)
[G]Restore license
SRAM board (for SYS board)" (for the SYS board, all steps)
OK KeyNull/ Recover the encryption key on the SYS board.
AccessFailed OK Replace the SRAM board (for the SYS board).
KeyNull/ OK Recover the encryption key on the SRAM board.
SRAM board (for SYS board)" (for the SYS board, [H]Backup
encryption key)

8 - 197
SRAM Key FROM Key
Measure
Status Status
KeyBroken KeyBroken 1. Reinstall the system software.
procedure”.)
[G]Restore license
* AccessFailed, KeyNull or KeyBroken
[F109_4] Key consistency error (license data damage)
Other service call Key consistency error - The license data are damaged.
Check Item Measure

Encryption key status confirmation Check the message displayed by [3] + [C] + [POWER]  5. Key
Backup Restore.
Take measures given in the following table according to the messages displayed in the SRAM Licence
Status and FROM Licence Status fields.
Remarks:
([4]+[9]Power-ON)
SRAM Licence FROM Licence

Measure
Status Status
procedure”.)
[G]Restore license

8 - 198
SRAM Licence FROM Licence
Measure
Status Status
KeyMismatch KeyMismatch <The error occurs when the SYS board is replaced>
Recover the license on the SYS board. (Transfer the license
from SYS-SRAM to SYS-FROM.)
the SYS board"([G]Restore license)
Recover the license on the SRAM board. (Transfer the license
from SYS-FROM to SYS-SRAM.)
SRAM board (for SYS board)"([I]Backup license)
* AccessFailed or KeyMismatch
[F109_5] Key consistency error (encryption key for ADI-HDD is damaged)
Other service call Key consistency error - Encryption key for ADI-HDD is
damaged.
Check item Measures

8
Backup Restore.
Remarks:
If the error is not cleared, reinstallation of the system firmware, system software and application
is needed. ([4]+[9] Power-ON)
SRAM Key FROM Key

Measure
Status Status
procedure”.)
[G]Restore license
AccessFailed * Replace the SRAM board (for the SYS board).
OK KeyNull/ Recover the ADI key on the SYS board.
the SYS board" ([E]Restore ADI key)

8 - 199
SRAM Key FROM Key
Measure
Status Status
SRAM board (for SYS board)" ([G]Backup ADI key)
KeyBroken KeyBroken 1. Create the partition in the HDD, and reinstall the system
software.
 P. 9-25"9.2.3 Precautions and procedures when
replacing the HDD"(Perform step 3 or later in “[E]Replace /
Format HDD”)
procedure”.)
[G]Restore license
Recover the encryption key on the SYS board. (Transfer the
license from SYS-SRAM to SYS-FROM.)
the SYS board"([E]Restore ADI key)
Recover the encryption key on the SRAM board. (Transfer the
license from SYS-FROM to SYS-SRAM.)
SRAM board (for SYS board)"([G]Backup ADI key)

8 - 200
[F109_6] Key consistency error (administrator password error for ADI-HDD authentication)
Other service call Key consistency error - Administrator password error for ADI-
HDD authentication.
Check item Measures

Backup Restore.
Remarks:
If the error is not cleared, reinstallation of the system firmware, system software and application
is needed. ([4]+[9] Power-ON)
SRAM Key FROM Key

Measure
Status Status
the SYS board" (all steps) 8
procedure”.)
[G]Restore license
AccessFailed * Replace the SRAM board (for the SYS board).
OK KeyNull/ Recover the ADI key on the SYS board.
the SYS board" ([E]Restore ADI key)
SRAM board (for SYS board)" ([G]Backup ADI key)

8 - 201
SRAM Key FROM Key
Measure
Status Status
KeyBroken KeyBroken 1. Create the partition in the HDD, and reinstall the system
software.
 P. 9-25"9.2.3 Precautions and procedures when
replacing the HDD"(Perform step 3 or later in “[E]Replace /
Format HDD”)
procedure”.)
[G]Restore license
Recover the encryption key on the SYS board. (Transfer the
license from SYS-SRAM to SYS-FROM.)
the SYS board"([E]Restore ADI key)
Recover the encryption key on the SRAM board. (Transfer the
license from SYS-FROM to SYS-SRAM.)
SRAM board (for SYS board)"([G]Backup ADI key)

8 - 202
[F120] Database abnormality

Other service call Database abnormality: Database is not operating normally.
Check item Measures

Setting 1. Check that no jobs remain and rebuild the databases. ([5]
+ [C] + [POWER] -> 4. Initialize database -> 1. LDAP DB
and 2. Log DB (Job,Msg).
2. If the error is not recovered, reinstall the system software.
([4] + [9] + [POWER] -> 4. System Software(HD data))
Notes:
• If you rebuild the databases with a job remaining,
delete it after finishing.
• When "Rebuilding all databases” is performed, all
data including log/user/role/group/department
information and address book data are deleted. If
you back up the data in advance, they will be
recovered by restoring them after rebuilding the
database.
8
[F121] Database abnormality (user information management database)

Other service call Login after the startup fails in any starting mode because user
management database is corrupted.
Check item Measures

Setting 1. Delete the log in the following procedure:[5] + [C] +
[POWER]  4. Initialize database  1. LDAP database
(to delete user database) (Note that all user, role, group
and accounting data will be deleted.)
Notes:
• When “Rebuilding all databases” is performed, all
database.

8 - 203
[F122] Database abnormality (message/job log management database)

Other service call Login after the startup fails in any starting mode because log
management database is corrupted.
Check item Measures

Setting 1. Delete the log in the following procedure: [5] + [C] +
[POWER]  4. Initialize database  2. Log database
(jobs and messages) (Note that all job and message logs
will be deleted.)
Notes:
• When “Rebuilding all databases” is performed, all
database.
[F124] Language DB damage error

Other service call Login after the startup fails in any starting mode because
language management database is corrupted.
Check item Measures

Setting Delete the journal file: [5] + [C] + [START] -> 4. Initialize DB -
> 3. Language DB
If the recovery is still not completed, reinstall the master data
and application program.  P. 11-27"11.2.2 Master data/
System ROM"
[F130] Invalid MAC address

Other service call
Check item Measures

SYS board • Board check

SYS board
[F131] Error due to damage to filtering setting file

Other service call The filtering function is not working properly due to the
damage to the file for the filtering setting.
8 - 204
Check item Measures
Setting 1. Check the bad sector of the HDD (08-9072). If the result is
“NG”, replace the HDD.
Notes:
It may take more than 30 minutes to finish the
checking.
2. Perform [3] + [C] + [POWER] -> [3], and then reinstall the
HDD software.
Notes:
User data will be deleted when [3] + [C] + [POWER] ->
[3] is performed.

HDD
[F140] ASIC format error

Other service call ASIC formatting fails or memory acquiring fails when software
is formatted 8
Check item Measures

SYS board • Connector check
• Board check
Main memory • Check the installation
• Main memory check

SYS board
Main memory
[F200] Data overwrite option (GP-1070) disabled

Other service call
Check item Measures

Firmware • Perform firmware installation (all firmware: OS, HDD,
SYS, PFC Firmware, Engine Main Firmware, and Scanner
Firmware) with the USB media.
Remarks:
When the function of the Data Overwrite option (GP-
1070) is deleted from the equipment, the service call
“F200” occurs

SYS board

8 - 205
[F500] HD partition damage

Other service call The file system is abnormal.
Check item Measures

Setting • Diagnose the file system with [5] + [C] + [POWER]  1.
Check F/S, and then recover the problem partition with [5]
+ [C] + [POWER]  2. Recovery F/S.
• If it still is not recovered by performing the above, reinstall
the software after formatting the HDD with [3] + [C] +
[POWER] -> 3: Format HDD.
[F510] Application start error

Other service call The application fails to start.
Check item Measures

Setting 1. Reboot.
2. If it has still not recovered, reinstall the HDD software.
3. If it still persists after step 2, perform [3] + [C] + [POWER]
 3, and then reinstall the HDD software.
Notes:
User data will be deleted when [3] + [C] + [POWER] 
3 is performed.
[F520] Operating system start error

Other service call The operating system fails to start.
Check item Measures

Setting 1. Reboot.
2. If it has still not recovered, reinstall the HDD software.
3. If it still persists after step 2, perform [3] + [C] + [POWER]
 3, and then reinstall the HDD software.
Notes:
User data will be deleted when [3] + [C] + [POWER] 
3 is performed.

8 - 206
[F521] Integrity check error

Other service call Authentication of program data failed.
Check item Measures

Setting Restart the equipment.
If the error is not recovered after restarting the equipment,
reinstall software following the procedure below.
(2) Turn the power back ON while pressing the [4] and [9]
buttons simultaneously.
(3) The authentication screen is displayed. Enter the
password. (Password entry is not required under the
default setting.)
(4) Key in [1] to select “1. SYSTEM FIRMWARE (OS
data)” and [4] to select “4. SYSTEM SOFTWARE (OS
data) “, and then press the [START] button.
(5) When updating is completed properly, “Update
successful completed Restart the MFP” is displayed on
the touch panel. 8
[F550] Encryption partition error

Other service call The encryption partition fails to be read and written.
Check item Measures

Setting • Recover the encryption key with [3] + [C] + [POWER]  5.
[F600] F/W update error

Other service call The firmware fails to be updated.
Check item Measures

Setting 1. Perform [3] + [C] + [POWER] -> [1] -> [START] for “Clear
Error Flag in Software Installation”.
2. Reinstall the firmware in error displayed on the F600 error
screen.

8 - 207
[F700] Overwrite error

Other service call Overwriting fails.
Check item Measures

Setting • If a service call occurs again after the reboot, replace the
HDD.
[F800] Date error

Other service call The year 2038 problem
Check item Measures

Setting Reset the date, and request the administrator to set the date
and time.
1. Turn the power on while pressing the [6] and [CLEAR]
button.
2. Select [2] key, and then press the [START] button.
3. Press the [START] button on the confirmation screen
displayed. (The date is set to January 1st, 2011.)
4. Request the administrator to set the date and time.

8 - 208
[F900] Model information error

Other service call Machine information alignment error. The machine
information is damaged.
Check item Measures

Setting Recover the machine information by means of the following
procedure.
Notes:
The following procedure is supported in the firmware
with the version “2050” or later. If the version is before
“2050”, first upgrade it to “2050” or later with [4] + [9] ->
[1] for “SYSTEM FIRMWARE (OS Data)”.
<Machine information recovery>

1. Turn the power ON while pressing [6] and the [CLEAR]
button simultaneously.
2. Key in [3] to select “3. SRAM Re-Initialize Support”, and
then press the [START] button.
3. After the operation is completed, shut down the equipment
by pressing the [ON/OFF] button. 8
* If it is not recovered, perform the following procedure.
4. Turn the power ON while pressing [3] and the [CLEAR]
button simultaneously.
5. Enter the password on the Authentication screen. If no
password is set for Service, press the [OK] button without
entering anything. If the High Security Mode has been set,
enter “#1048#”.
6. Key in [5] to select “5. Key Backup Restore”, and then
press the [START] button.
7. Key in [2] to select “2. Key FROM to SRAM”, and then
8. After the operation is completed, shut down the equipment
by pressing the [ON/OFF] button.

8 - 209
8.3.24 Error in Internet FAX / Scanning Function
• When initializing the Electronic Filing (Setting Mode ([5] + [C] + [POWER] ON -> [3] -> [6]), all
data in the Electronic Filing are erased. Back up the data in the Electronic Filing by using the
Electronic Filing Function of TopAccess before the initialization.
• When initializing the shared folder (Setting Mode ([5] + [C] + [POWER] ON -> [3] -> [1]), all
data in the shared folder are erased. Back up the data in the shared folder by using Explorer
before the initialization.
• When formatting the HDD (Setting Mode ([5] + [C] + [POWER] ON -> [3] -> [1]), all data in the
shared folder, Electronic
•  P. 9-25"9.2.3 Precautions and procedures when replacing the HDD"
[ 1 ] Internet FAX related error

[1C10] System access abnormality
[1C32] File deletion failure

Internet FAX related error
Check item Measures

Setting • Turn the power OFF and then back ON. Perform the job in
error again.
• If the error still occurs, first, check if there are no jobs
existing and then perform the HDD formatting ([5] + [C] +
[POWER] ON -> [3] -> [1]).
[1C11] Insufficient memory

Check item Measures

Setting • When there are running jobs, perform the job in error
again after the completion of the running jobs.
• If the error still occurs, turn the power OFF and then back
ON, and perform the job again.
[1C12] Message reception error

[1C13] Message transmission error


8 - 210
Check item Measures
error again.
[1C14] Invalid parameter

Check item Measures

Setting • When a template is used, form the template again.

8
[1C15] Exceeding file capacity

Check item Measures

Setting • Reset and extend the “Maximum send to E-mail/iFAX size”
or reduce the number of pages and perform the job again.
[1C30] Directory creation failure

[1C31] File creation failure
[1C33] File access failure

Check item Measures

Setting • Check if the access privilege to the storage directory is
writable.
• Check if the server or local disk has a sufficient space in
disk capacity.

8 - 211
[1C40] Image conversion abnormality

Check item Measures

error again.
• Replace the main memory and perform the job again.

Main memory
[1C60] HDD full failure during processing

Check item Measures

Setting • Delete the job in progress or being set or in the HOLD/
PRIVATE/PROOF/INVALID, and perform it again.
disk capacity.
[1C61] Address Book reading failure

Check item Measures

error again.
• Reset the data in the Address Book and perform the job
again.
[1C63] Terminal IP address unset


8 - 212
Check item Measures
Setting • Reset the Terminal IP address.
• Turn the power OFF and then back ON. Perform the job in
error again.
[1C64] Terminal mail address unset

Check item Measures

Setting • Reset the Terminal mail address.
error again.
[1C65] SMTP mail address unset

Check item Measures

Setting • Reset the SMTP address and perform the job.
error again.
[1C66] Server time-out error

Check item Measures

Setting • Check if the SMTP server is operating properly.

8 - 213
[1C69] SMTP server connection error

Check item Measures

Setting • Reset the login name or password of SMTP server and
perform the job again.
• Check if the SMTP server is operating properly.
[1C6B] Terminal mail address error

Check item Measures

Setting • Check the SMTP Authentication method.
• Check if there is an illegal character in the Terminal mail
address.
• Set the correct SMTP Authentication method or delete the
illegal character and reset the appropriate Terminal mail
address, then perform the job again.
[1C6C] Destination mail address error

Check item Measures

Setting • Check if there is an illegal character in the Destination mail
address.
• Delete the illegal character and reset the appropriate
Destination mail address, then perform the job again.
[1C6D] System error


8 - 214
Check item Measures
error again.
• If the error still occurs, replace the SYS board.

SYS board
[1C70] SMTP client OFF

Check item Measures

Setting • Set the SMTP valid and perform the job again.
[1C71] SMTP authentication ERROR

Check item Measures

Setting • Check that SMTP authentication method, login name and
password are correct, then perform authentication again.
[1C72] POP Before SMTP ERROR

Check item Measures

Setting • Check that both the POP Before SMTP setting and POP3
setting are correct, then perform authentication again.

8 - 215
[1CC1] Power failure

Check item Measures

Setting • Check if the power cable is connected properly and it is
inserted securely.
• Check if the power voltage is unstable.
[ 2 ] RFC related error

[2500] HOST NAME error (RFC: 500) / Destination mail address error (RFC: 500) / Terminal mail
address error (RFC: 500)
[2501] HOST NAME error (RFC: 501) / Destination mail address error (RFC: 501) / Terminal mail
address error (RFC: 501)

RFC related error
Check item Measures

Setting • Check if the Terminal mail address and Destination mail
address are correct.
• Check if the mail server is operating properly.
error again.
[2503] Destination mail address error (RFC: 503)

[2504] HOST NAME error (RFC: 504)

RFC related error
Check item Measures

Setting • Check if the mail server is operating properly.
error again.
• If the error still occurs, replace the SYS board.

8 - 216

RFC related error
Check item Measures

Setting • Check the state of the mail box in the mail server.
[2552] Terminal/Destination mail address error (RFC: 552)

RFC related error
Check item Measures

Setting • Confirm the size on the mail server.
• Transmit again in text mode or with lower resolution or
divide the document and transmit again. 8
ON. Perform the job in error again.

RFC related error
Check item Measures

Setting • Check if there is an illegal character in the mail box in the
mail server.
[ 3 ] Electronic Filing related error

[2B11] JOB status abnormality
[2B20] File library function error
[2B30] Insufficient disk space in BOX partition
[2BC0] Fatal failure occurred

Electronic Filing related error

8 - 217
Check item Measures
Setting • Erase some data in the Electronic Filing or the shared
folder and perform the job in error again (in case of
[2B30]).
error again.
• Check that there is no other job in progress, and format
the HDD with [5] + [C] + [POWER].
• If the recovery is still not completed, replace the SYS
board.

SYS board
[2B31] Status of specified Electronic Filing or folder is undefined or being created/deleted

Check item Measures

Setting • Check if the specified Electronic Filing or folder exists. (If
no, this error would not occur.)
• Delete the specified Electronic Filing or folder.
• Perform the job in error again.
• If the specified box/folder cannot be deleted, initialize the
Electronic Filing with [5] + [C] + [POWER].
[2B50] Image library error

[2B90] Insufficient memory capacity

Check item Measures

error again.
• If the error still occurs, replace the main memory.
• Delete the job in progress or being set or in the HOLD/
PRIVATE/PROOF/INVALID, and retry the job in error.
• Check that there is no other job in progress, and initialize
the Electronic Filing with [5] + [C] + [POWER].

8 - 218
[2B51] List library error

Check item Measures

Setting • Check if the Function list can be printed.
• If it can be printed, retry the job which was in error.
• If it cannot be printed, replace the main memory.
• If it still cannot be recovered, format the HDD with [5] + [C]
+ [POWER].
[2BA0] Invalid Box password

8
Check item Measures
Setting • Check if the password is correct.
• Reset the password.
• When this error occurs when printing the data in the
Electronic Filing, perform the printing with the
administrator's password.
• If it still cannot be recovered, or a password for the
operation other than printing is invalid, initialize the
Electronic Filing with [5] + [C] + [POWER].
[2BA1] A paper size or a color mode not supported in the Electronic Filing function is being
selected.

Check item Measures

Setting • The specified paper size, color mode or resolution cannot
be used. Check the setting.

8 - 219
[2BB1] Power failure
[2BD0] Power failure occurred during restoring of Electronic Filing

Check item Measures

inserted securely.
[2BE0] Machine parameter reading error

Check item Measures

error again.
[2BF0] Exceeding maximum number of pages

Check item Measures

Setting • Reduce the number of inserting pages and perform the job
again.
[2BF1] Exceeding maximum number of documents

Check item Measures

Setting • Backup the documents in the box or folder to PC or delete
them.

8 - 220
[2BF2] Exceeding maximum number of folders

Check item Measures

Setting • Backup the folders in the box or folder to PC or delete
them.
[ 4 ] Remote scanning related error

[2A20] System management module resource acquiring failure
8
Remote scanning related error
Check item Measures

Setting • Retry the job in error.
ON, then retry the job in error.
[2A31] Disabled WS Scan

Remote scanning related error A job is performed while WS Scan function is disabled.
Check item Measures

Setting Check if WS Scan (Web Scanning Services) function is
disabled on the TopAccess screen. If it is disabled, enable it.
[2A40] System error


8 - 221
Check item Measures
Setting • Turn the power OFF and then back ON, then retry the job
in error.
[2A51] Power failure

Check item Measures

Setting • Check if the power supply voltage is inconstant.
[2A60] WS Scan user authentication failure

Remote scanning related error WS Scan for job authentication failed.
Check item Measures

Setting • When “1” (TTEC’s WIA driver) is set for 08-9749 and also
Windows Fax&Scan is used Check if the user name that
you used to log in Windows is a name registered as a
user.
• When MFP panel or EWB Scan is used Check if the login
user name is a name registered as a user.
[2A70] Remote Scan privilege check error

Remote scanning related error A job is performed by a user without Remote Scan privilege.
Check item Measures

Setting Check if correct privilege is given to the user.

8 - 222
[2A71] WS Scan privilege check error

Remote scanning related error A job is performed by a user without WS Scan privilege.
Check item Measures

[2A72] e-Filing data access privilege check error (Scan Utility)

Remote scanning related error A user without e-Filing data access privilege tried to use Scan
utility.
Check item Measures

8
[ 5 ] E-mail related error

[2C10] System access abnormality
[2C32] File deletion failure

E-mail related error
Check item Measures

error again.
• If the error still occurs, check that there is no job, and
format the HDD with [5] + [C] + [POWER].
[2C11] Insufficient memory


8 - 223
Check item Measures
[2C12] Message reception error

[2C13] Message transmission error

Check item Measures

error again.
[2C14] Invalid parameter

Check item Measures

[2C15] Exceeding file capacity

Check item Measures

Setting • Reset and extend the “Maximum send to E-mail/iFAX size”
or reduce the number of pages and perform the job again.

8 - 224
[2C20] System management module access abnormality
[2C21] Job control module access abnormality
[2C22] Job control module access abnormality

Check item Measures

error again.
• Check that there is no other job in progress, and format
• If the recovery is still not completed, replace the SYS
board.
[2C30] Directory creation failure

[2C31] File creation failure 8
[2C33] File access failure

Check item Measures

writable.
disk capacity.
[2C40] Image conversion abnormality

[2C62] Memory acquiring failure

Check item Measures

error again.

Main memory

8 - 225
[2C43] Encryption error

Check item Measures

error again.
[2C44] Encryption PDF enforced mode error

Check item Measures

Setting • Reset the encryption and perform the job in error again.
• If an image file not encrypted is created, consult your
administrators.
[2C45] Meta data creation error (Scan to Email)

E-mail related error Creation of meta data failed when a user tried to perform
meta scan for Scan to Email.
Check item Measures

Setting Check the template settings. Perform the job in error again. If
the error still occurs, turn the power OFF and then back ON,
and then perform the job in error again.
[2C60] HDD full failure during processing


8 - 226
Check item Measures
disk capacity.
• Check that there is enough space in the server or local
disk.
[2C61] Address Book reading failure

Check item Measures

error again.
8
• Reset the data in the Address Book and perform the job
again.
[2C63] Terminal IP address unset

Check item Measures

Setting • Reset the Terminal IP address.
error again.
[2C64] Terminal mail address unset

Check item Measures

Setting • Reset the Terminal mail address.
error again.

8 - 227
[2C65] SMTP address unset

Check item Measures

Setting • Reset the SMTP address and perform the job.
error again.
[2C66] Server time-out error

Check item Measures

Setting • Check if the SMTP server is operating properly.
[2C69] SMTP server connection error

Check item Measures

Setting • Reset the login name and password of SMTP server and
perform the job again.
• Check if the SMTP server is operating properly.
[2C6A] HOST NAME error (No RFC error)


8 - 228
Check item Measures
Setting • Check if there is an illegal character in the device name.
device name.
[2C6B] Terminal mail address error

Check item Measures

Setting • Check the SMTP Authentication method.
• Check if there is an illegal character in the Terminal mail
address.
• Set the correct SMTP Authentication method or delete the
illegal character and reset the appropriate Terminal mail
8
address, then perform the job again.
[2C6C] Destination mail address error (No RFC error)

Check item Measures

Setting • Check if there is an illegal character in the Destination mail
address.
Destination mail address, then perform the job again.
[2C70] SMTP client OFF

Check item Measures

Setting • Set the SMTP valid and perform the job again.

8 - 229
[2C71] SMTP authentication ERROR

Check item Measures

Setting • Check that SMTP authentication method, login name and
password are correct, then perform authentication again.
[2C72] POP Before SMTP ERROR

Check item Measures

Setting • Check that both the POP Before SMTP setting and POP3
setting are correct, then perform authentication again.
[2C80] E-mail transmission failure when processing E-mail job received

Check item Measures

Setting • Reset the “Received InternetFax Forward”.
[2C81] Process failure of FAX job received

Check item Measures

Setting • Reset the setting of the mail box or “Received InternetFax
Forward”.

8 - 230
[2CC1] Power failure

Check item Measures

inserted securely.
[ 6 ] File sharing related error

8
[2D10] System access abnormality
[2D32] File deletion failure
[2DA6] File deletion failure
[2DA7] Resource acquiring failure

File sharing related error
Check item Measures

Setting • Delete some files in the shared folder by using Explorer
because of automatic/manual file deletion failure (in case
of [2DA6])
error again.
format the HDD with [5] + [C] + [POWER].
[2D11] Insufficient memory

Check item Measures


8 - 231
[2D12] Message reception error

[2D13] Message transmission error

Check item Measures

error again.
[2D14] Invalid parameter

Check item Measures

[2D15] Exceeding the maximum size for file sharing

Check item Measures

Setting • Divide the file in error into several files and retry. Or retry
the job in a single-page format.
[2D30] Directory creation failure

[2D31] File creation failure
[2D33] File access failure

8 - 232
Check item Measures
writable.
disk capacity.
[2D40] Image conversion abnormality

Check item Measures

error again.
8
initialize the shared folder with [5] + [C] + [POWER].
[2D43] Encryption error

Check item Measures

error again.
[2D44] Encryption PDF enforced mode error

Check item Measures

Setting • Reset the encryption and perform the job in error again.
• If an image file not encrypted is created, consult your
administrators.

8 - 233
[2D45] Meta data creation error (Scan to File)

File sharing related error Creation of meta data failed when a user tried to perform
meta scan for Scan to File.
Check item Measures

[2D62] File server connection error

Check item Measures

Setting • Check the IP address or path of the server.
• Check if the server is operating properly.
[2D63] Invalid network path

Check item Measures

Setting • Check the network path.
• If the path is correct, turn the power OFF and then back
[2D64] Login failure


8 - 234
Check item Measures
Setting • Reset the login name and password. Perform the job.
• Check if the account of the server is properly set up.
[2D65] Exceeding documents in folder: Creating new document is failed

Check item Measures

Setting • Delete some documents in the folder.
8
[2D66] Storage capacity full failure during processing

Check item Measures

disk capacity.
• Check that there is enough space in the server or local
disk.
[2D67] FTP service not available

Check item Measures

Setting • Check if the setting of FTP service is valid.

8 - 235
[2D68] File sharing service not available

Check item Measures

Setting • Check if the setting of SMB is valid.
[2D69] NetWare service not available

File sharing related error When a user tried to perform Scan to File with NetWare
protocol even though the NetWare setting is disabled, a
message notifies the user that NetWare service is disabled.
Check item Measures

Setting Check if the Netware setting is enabled.
[2DC1] Power failure

Check item Measures

inserted securely.
[2E10] USB storage system access abnormality

File sharing related error Job status is invalid.
Check item Measures

Setting Turn the power OFF and then back ON. Perform the job in
error again.
If the error still occurs, check that there is no job, and format

8 - 236
[2E11] Insufficient memory capacity for USB storage

File sharing related error Memory in the USB folder is not sufficient.
Check item Measures

Setting If there is a job in progress, perform the job in error again
after the job in progress is finished. If the error still occurs,
turn the power OFF and then back ON, and then perform the
job in error again.
[2E12] Message reception error in USB storage

8
[2E13] Message transmission error in USB storage

File sharing related error Job status is invalid.
Check item Measures

error again.
[2E14] Invalid parameter for USB storage

File sharing related error The specified parameter is invalid.
Check item Measures

Setting If a template is being used, recreate the template. If the error
still occurs, turn the power OFF and then back ON. Perform
the job in error again.
[2E15] Exceeding maximum file capacity

File sharing related error There are too many files in the folder.

8 - 237
Check item Measures
Setting Delete some files in the folder. Perform the job in error again.
[2E30] Directory creation failure in USB storage

File sharing related error Creation of a directory failed.
Check item Measures

Setting Check if access privilege to the storage directory is writable.
Check if the server or local disk has sufficient space in its disk
capacity.
[2E31] File creation failure in USB storage

File sharing related error Creation of a file failed.
Check item Measures

capacity.
[2E32] File deletion failure in USB storage

File sharing related error Deletion of a file failed.
Check item Measures

error again.
If the error still occurs, check that there is no job, and format

8 - 238
[2E33] File access failure in USB storage

File sharing related error Access to a file failed.
Check item Measures

capacity.
[2E40] Image conversion abnormality in USB storage

File sharing related error Conversion of image file format failed.
Check item Measures

Setting Turn the power OFF and then back ON. Perform the job in 8
error again. Replace the main memory and then perform the
job in error again.
[2E43] Encryption failure in USB storage

File sharing related error Creation of a file failed due to PDF encryption error.
Check item Measures

error again.
[2E44] Encryption PDF enforced mode error in USB storage

File sharing related error Creation of an image file is not permitted.
Check item Measures

Setting Reset the encryption and perform the job in error again. To
create an image file not encrypted, consult your administrator.

8 - 239
[2E45] Meta data creation error in USB storage (Scan to File)

File sharing related error Creation of meta data failed.
Check item Measures

[2E65] File creation error due to insufficient USB folder capacity

File sharing related error Creation of a new file failed because there were too many
files in the USB folder
Check item Measures

Setting Delete unnecessary files in the folder.
[2E66] HDD full failure in USB storage

File sharing related error HDD became full while storing data in HDD.
Check item Measures

Setting Delete the job in progress or being set or in the HOLD/
Check if the server or local disk has a sufficient space in disk
capacity.
Check that there is enough space in the USB memory.
[2EC1] Power failure in USB storage

File sharing related error Power failure occurred.

8 - 240
Check item Measures
Setting Check if the power cable is connected properly and inserted
securely. Check if the power voltage is unstable.
[ 7 ] E-mail reception related error

[3A10] E-mail MIME error

E-mail reception related error
Check item Measures

Setting • The format of the mail is not corresponding to MIME 1.0.
• Request the sender to retransmit the mail in the format
corresponding to MIME 1.0.
8
[3A20] E-mail analysis error

[3B10] E-mail format error
[3B40] E-mail decode error

Check item Measures

Setting • These errors occur when the mail data is damaged from
the transmission to the reception of the mail.
• Request the sender to retransmit the mail.
[3A30] Partial mail time-out error

Check item Measures

Setting • The partial mail is not received in a specified period of
time.
• Request the sender to retransmit the partial mail, or set
the time-out period of the partial mail longer.

8 - 241
[3A40] Partial mail related error

Check item Measures

Setting • The format of the partial mail is not corresponding to this
equipment.
• Request the sender to remake and retransmit the partial
mail in RFC2046 format.
[3A50] Insufficient HDD capacity error

Check item Measures

Setting • These errors occur when the HDD capacity is not
sufficient for a temporary concentration of the jobs, etc.
• Request the sender to retransmit after a certain period of
time, or divide the mail into more than one.
• Insufficient HDD capacity error also occurs when printing
is disabled for no printing paper.
• In this case, supply the printing paper.
[3A70] Warning of partial mail interruption

Check item Measures

Setting • This error occurs when the partial mail reception setting
becomes OFF during the partial mail reception.
• Reset the partial mail reception setting ON and then
request the sender to retransmit the mail.

8 - 242
[3A80] Partial mail reception setting OFF

Check item Measures

Setting • Reset the partial mail reception setting ON and then
request the sender to retransmit the mail.
[3B20] Content-Type error

Check item Measures

Setting • The format of the attached file is not supported by this
equipment (TIFF-FX). 8
• Request the sender to retransmit the file in TIFF-FX.
[3C10] TIFF analysis error

[3C13] TIFF analysis error

Check item Measures

Setting • These errors occur when the mail data is damaged from
the transmission to the reception of the mail, or when the
format of the attached file is not supported by this
equipment (TIFF-FX).
[3C20] TIFF compression error


8 - 243
Check item Measures
Setting • The compression method of the TIFF file is not acceptable
for this equipment. (Acceptable: MH/MR/MMR/JBIG)
• Request the sender to retransmit the file in the acceptable
compression method.
[3C30] TIFF resolution error

Check item Measures

Setting • The resolution of the TIFF file is not acceptable for this
equipment. (Acceptable: 200 x 100, 200 x 200, 200 x 400,
400 x 400, 300 x 300 or equivalent)
resolution.
[3C40] TIFF paper size error

Check item Measures

Setting • The paper size of the TIFF file is not acceptable for this
equipment. (Acceptable: A4, B4, A3, B5, LT, LG, LD or ST)
paper size.
[3C50] Offramp destination error

Check item Measures

Setting • These errors occur when the FAX number of the offramp
destination is incorrect.
• Request the sender to correct the FAX number of offramp
destination and then retransmit the mail.

8 - 244
[3C60] Offramp security error

Check item Measures

Setting • These errors occur when the FAX number of the offramp
destination is not on the Address Book.
• Check if the FAX number of the offramp destination is
correctly entered or the number has not been changed.
[3C70] Power failure error

8
Check item Measures

Setting • Check if the mail is recovered after turning ON the power
again.
• Request the sender to retransmit the mail if it is not
recovered.
[3D10] Destination address error

Check item Measures

Setting • Check if the setting of the server or DNS is correct.
Correct if any of the setting is incorrect.
• When the content of the setting is correct, confirm the
sender if the destination is correct.

8 - 245
[3D20] Offramp destination limitation error

Check item Measures

Setting • Inform the sender that the transfer of the FAX data over 40
is not supported.
[3D30] FAX board error

Check item Measures

Setting • This error occurs when the FAX board is not installed or
the FAX board has an abnormality.
• Check if the FAX board is correctly connected.
[3E10] POP3 server connection error

Check item Measures

Setting • Check if the IP address or domain name of the POP3
server set for this equipment is correct, or check if POP3
server to be connected is operating properly.
[3E20] POP3 server connection time-out error

Check item Measures

Setting • Check if POP3 server to be connected is operating
properly.
• Check if the LAN cable is correctly connected.

8 - 246
[3E30] POP3 login error

Check item Measures

Setting • Check if the POP3 server login name and password set
for this equipment are correct.
[3E40] POP3 Login Type ERROR

8
Check item Measures

Setting • Check that the login type (Auto, POP3 or APOP) to the
POP3 server is correct.
[3F10] File I/O error

[3F20] File I/O error

Check item Measures

Setting • These errors occur when the mail data is not transferred
properly to the HDD.
• Replace the HDD if the error still occurs after
retransmission.

8 - 247
8.3.25 Printer function error
[4011] Print job cancellation

Printer function error
Check item Measures

Setting • This message appears when deleting the job on the
screen.
[4021] Print job power failure

Check item Measures

[4031] HDD full error

Check item Measures

Setting • Delete unnecessary private print jobs and invalid
department print jobs.
[4041] User authentication error

Check item Measures

Setting • Perform the authentication or register as a user, and then
perform the printing again.
[4042] Department authentication error

Check item Measures

Setting • Check department information registered in this
equipment.

8 - 248
[4045] Problem in LDAP server connection or LDAP server authorization settings

Check item Measures

Setting • Confirm the administrator for the LDAP server connection
or LDAP server authorization settings.
[4111] Quota over error (The number of the assigned pages set by department and user
management has reached 0.)

Check item Measures

Setting • The number of the assigned pages set by the department
and the number of those assigned by user management
have both reached 0. Assign the number of the pages
again or perform initialization.
8
[4112] Quota over error (The number of the assigned pages set by user management has
reached 0.)

Check item Measures

Setting • The number of the assigned pages set by the user
management has reached 0. Assign the number of the
pages again or perform initialization.
[4113] Quota over error (The number of the assigned pages set by department management has
reached 0.)

Check item Measures

Setting • The number of the assigned pages set by the department
management has reached 0. Assign the number of the
pages again or perform initialization.
[4121]Job canceling due to external counter error


8 - 249
Check item Measures
Setting 1. Drop a coin in. Perform the print job in error again.
2. Insert a key card and then perform the print job in error
again, or consult your administrator.
3. Insert a key copy counter and then perform the print job in
error again.
4. Reset the scheduled print job and then perform the print
job in error again.
[4211] Printing data storing limitation error

Check item Measures

Setting • Select “Normal Print”, and then perform the printing again.
[4212] e-Filing storing limitation error

Check item Measures

Setting • Select “Normal Print”, and then perform the printing again.
[4213] File storing limitation error

Check item Measures

Setting • The file storing function is set to “disabled”. Check the
setting of the equipment.
[4214] Fax/Internet Fax transmission limitation error

Check item Measures

Setting • Check the settings of this equipment.
[4221] Private-print-only error


8 - 250
Check item Measures
Setting • Select “Private”, and then perform the printing again.
[4231] Hardcopy security printing error

Check item Measures

Setting • Hardcopy security printing cannot be performed because
the function is restricted in the self-diagnosis mode.
[4311] Not being authorized to perform JOB

Check item Measures

8
Setting • Confirm the administrator for the JOB authorization.
[4312] Not authorized to store a file

Check item Measures

Setting • The user has not been authorized to perform this
operation. Ask your administrator.
[4313] No privilege for e-Filing storage

[4314] No privilege for Fax / Internet Fax transmission
[4321] No privilege for print settings

Check item Measures

Setting • Check the privilege given, or request the administrator to
add the necessary privilege.
[4411] Image data creation failure)


8 - 251
Check item Measures
Setting Check if the file to be printed is broken. Perform printing again
or use another printer driver.
• Network print: Perform the print job in error again, or use
another printer driver (e.g.; PS3, Universal).
• Direct print: Check if the file is corrupted (e.g. checking if
the file is displayed on your PC monitor), or check if the file
format is supported by this equipment.
[4412] Double-sign encoding error

Check item Measures

Setting • Printing using this function cannot be performed due to a
decoding process error which occurs because the PDF file
is encrypted incorrectly or encrypted in a language not
supported.
[4611] Font download failure (reached the registration limit)

[4612] Font download failure (HDD full)

Check item Measures

Setting • Delete one or more font already registered.
[4613] Font download failure (others)

Check item Measures

Setting • Reattempt the downloading. Recreate font data and
reattempt the downloading.
[4621]Font deletion failure

Check item Measures

Setting • Check if the font to be deleted is registered (or pre-
registered) in this equipment.

8 - 252
[4F10] System abnormality

Printer function error Printing was not performed successfully due to other
abnormalities.
Check item Measures

Setting 1. Perform the job in error again. If the error still occurs, turn
the power OFF and then back ON, and perform the job
again.
2. Collect the debug log with USB media.
P. 8-2
3. Initialize HDD.
Refer to step 3 and later in "[E] Replace / Format HDD" in
P. 9-25.

8 - 253
8.3.26 TopAccess related error/Communication error with external
application
[5010] Internal setting error

Communication error with external There is a print job, a proof print job, a private print job, a print
application job without a set department code, a scan job or a fax job
remaining in this equipment.
Check item Measures

Setting Delete the remaining jobs.
Turn the power OFF and then back ON. Until the initial
registration is begun, do not press any button on the control
panel or start any print or fax job.
[5012] TOSHIBA Remote monitoring system error (Authentication error)

Communication error with external A temporary password downloaded from e-Bridge and
application entered in this equipment is not valid, or the permanent
password set in the e-Bridge is not valid.
Check item Measures

Setting Perform the job again at a later date.
[5013] TOSHIBA Remote monitoring system error (e-Bridge communication error)

Communication error with external Communication is attempted while the e-Bridge is enabled for
application some reason such as version upgrade.
Check item Measures

Setting Check if the MFP is connected to the eBR2 server.
[5014] TOSHIBA Remote monitoring system error (No SSL certificate)

Communication error with external There is no SSL certificate or the certificate is not in a correct
application file format.

8 - 254
Check item Measures
Setting Install the correct SSL certificate.
[5015] TOSHIBA Remote monitoring system error (Invalid SSL certificate)

Communication error with external SSL certificate is not valid.
application
Check item Measures

8
[5016] TOSHIBA Remote monitoring system error (Expired SSL certificate)

Communication error with external SSL certificate is expired.
application
Check item Measures

Setting Set the correct time.
[5017] TOSHIBA Remote monitoring system error (Other SSL certificate related error)

Communication error with external SSL certificate is invalid.
application
Check item Measures


8 - 255
[5018] TOSHIBA Remote monitoring system error (Invalid DNS error)

Communication error with external DNS address is invalid.
application
Check item Measures

Setting Set the correct DNS address.
If any setting is needed in DNS, consult your administrators.
[5019] TOSHIBA Remote monitoring system error (Connection error)

Communication error with external Settings for initial URL and proxy are incorrect.
application
Check item Measures

Setting Perform the correct settings for initial URL and proxy.
[501A] TOSHIBA Remote monitoring system error (Proxy error)

Communication error with external IP address or port for proxy setting is invalid.
application
Check item Measures

Setting Set the correct IP address or port for the proxy setting.
If any setting is needed in proxy, consult your administrators.
[501B] TOSHIBA Remote monitoring system error (No URL (host/port) or invalid path)

Communication error with external Initial URL is invalid.
application
Check item Measures

Setting Set the correct initial URL.

8 - 256
[5030] TOSHIBA Remote monitoring system error (HTTP communication error)

Communication error with external An error in the HTTP communication
application
Check item Measures

Setting • Check the URL for communication.
• Check that the valid IP address is assigned to connect to
the server.
[50FF] TOSHIBA Remote monitoring system error (eBR2 internal error)

MFP internal error A fatal error occurred in the MFP
Check item Measures

Setting Restart the MFP, and then try again.
[5110] Toner cartridge detection error

8
TopAccess related error
Check item Measures

Setting • Check if the toner cartridge is installed properly.
• Check if the toner cartridge detection sensor operates
properly.
[5BD0] Power failure during restoration

Check item Measures

Setting • Check if the power cable is connected properly and is
inserted securely.
• Reattempt the restoration of the database (Address Book,
templates, F-code (Mailbox) or user information).
[5C10] FAX Unit attachment error


8 - 257
Check item Measures
Setting • Check if the FAX Unit is attached.
• Check if there is any damage or abnormality on the FAX
board.
• Check if the connector on the FAX board is connected
properly.
[5C11] FAX Unit attachment error

Check item Measures

Setting • The address specified for the network FAX is not
registered on the Address Book. Register it.
[5C20] Data import from TopAccess succeeded

Check item Measures

Setting • Data (Address book, department or user information) have
been imported successfully. No troubleshooting is
required.
[5C21] Error in data import from TopAccess

Check item Measures

Setting • Data import failed because the specified file (Address
Book, department or user information) is incorrect or
damaged. Check if the file is incorrect or damaged, and
then reattempt the import.

8 - 258
[5C22] Error in data import from TopAccess

Check item Measures

Setting • Data import failed because the specified file (Address
Book, department or user information) is incorrect or
damaged. Check if the file is incorrect or damaged, and
then reattempt the import.
• Check that no jobs remain and rebuild the databases
([5] + [C] + [POWER] ON -> [4] -> [1] LDAP DB or [2] Log
DB(Job,Msg)).
• If the error is not recovered, initialize the HDD ([5] + [C] +
[POWER] ON -> [3] -> [1]).
Notes:
• If the database is rebuilt with jobs remaining, be 8
sure to delete them after the rebuild.
• When “Rebuilding all databases ([5] + [C] +
[POWER] ON -> [4] -> [1] LDAP DB)” is performed,
all the data in the User, Role, Group, department
information and Address Book are deleted. If you
back up the data in advance, they will be recovered
by restoring them after rebuilding the database.

8 - 259
8.3.27 MFP access error
[6007] Unsuccessful User Login to MFP

MFP access error User authentication cannot be done because connection to
the authentication server has failed.
Check item Measures

Setting Check if the operating status of the server and connection
from an MFP have been confirmed.
[6008] Failed to connect on External Role Base Access Control (LDAP) Server

MFP access error User authentication cannot be done because connection to
an external RBAC server has failed.
Check item Measures

Setting Check if the operating status of the server and connection
from the MFP have been confirmed.
[6013] Connection failure to the authentication server

MFP access error Failed to connect to the authentication server
Check item Measures

Setting Check that the server setting is proper by accessing
[TopAccess]->[Administration]->[Maintenance]->[Directory
Service].
When “Auto“ is selected as the authentication method, this
error may output to the log depending on the environment.
[6014] The authentication server that cannot be accessed is detected.

MFP access error The authentication server that cannot be accessed is
detected.
Check item Measures

Setting Check if the authentication server is down since the access to
the authentication server is not available. The unavailable
authentication server is accessed again if the time set in 08-
8788 passes or the power of the equipment is turned OFF
and back ON.

8 - 260
[6032] Card related error: Expired card

MFP access error The card cannot be used because it has expired.
Check item Measures

Setting Use a card with a valid expiration.
[6033] Card related error: Invalid flag data (no room-entry data)

MFP access error The card cannot be used because no room-entry data are
recorded in it.
Check item Measures

Setting Use a correct card that has been used for entering the room.
[6034] Card related error: Invalid flag data (invalid card data)

8
MFP access error The card cannot be used because the data required for the
use of the card are not correctly set.
Check item Measures

Setting Use a valid card.
[6041] Card authentication: Card related error

MFP access error Card data cannot be obtained correctly.
Check item Measures

Setting Reattempt scanning. If the error still occurs after reattempting
scanning for several times, card data may be corrupted or the
card reader may be out of order.
[6042] Card authentication: Card setting error

MFP access error The self-diagnostic code required for card authentication is
not set in this equipment correctly.
Check item Measures

MFP access error Set the correct self-diagnostic code.

8 - 261
[6121] Automatic Secure Erase failure

MFP access error The automatic secure erase fails.
Check item Measures

Setting Data overwriting failed for some reason. If the error still
occurs after rebooting the equipment, start up using the
following procedure:[3] + [C] + [POWER]  3. HDD
formatting  Reinstallation of software or HDD replacement
[6131] MFP fail to verify clock with Time Server

MFP access error The clock in MFP cannot be synchronized with the time
server.
Check item Measures

Setting • Check that the time server is properly operating.
• Check that the path to the time server is properly
operating.
• Check that the following is correctly set: TopAccess ->
[Administrator] -> [Setup] -> [General] -> [SNTP Service]

8 - 262
8.3.28 Maintenance error
[7101] System firmware installation failure
[7103] Engine firmware installation failure
[7105] Scanner firmware installation failure
[7111] Patch installation failure
[7113] Plug-in installation failure
[7115] HDD data installation failure
[7117] DF firmware installation failure
[7119] PFC firmware installation failure

Maintenance error System firmware installation failed. ([7101])
Engine firmware installation failed. ([7103])
Scanner firmware installation failed. ([7105])
Patch installation failed. ([7111])
Plug-in installation failed. ([7113])
HDD data installation failed. ([7115])
DF firmware installation failed. ([7117])
PFC firmware installation failed. ([7119])
8
Check item Measures
Setting Software package file may have a problem or may be
corrupted. Check the software package file and then
reattempt the installation.
[7109] Printer driver update failure

Maintenance error Printer driver upload failed.
Check item Measures

Setting Printer driver file may have a problem or may be corrupted.
Check the package file and then reattempt the upload.
[710B] Point and Print data installation failure

Maintenance error Point and Print data upload failed.
Check item Measures

Setting Point and Print data may have a problem or may be
corrupted. Check the package file and then reattempt the
upload.

8 - 263
[710F] Language Pack installation failure

Maintenance error Language Pack installation failed.
Check item Measures

Setting Language Pack file may have a problem or may be corrupted.
Check the package file and then reattempt the installation.
[711D] License key returning failure

Maintenance error The one-time dongle license fails to be returned to USB
media.
Check item Measures

Setting Return the license to the USB media used for installing the
license.
Check that the USB media is correctly installed.
Notes:
The GP-1080 IPSec Enabler cannot return to the USB
media due to license problem.
The GP-1070 Overwrite Enabler cannot return to the
USB media in the high security (08-8911: 3).
[711F] License key installation failure

Maintenance error The one-time dongle license fails to be installed.
Check item Measures

Setting Check that the USB media is correctly installed.
[71A4] Cryptographic key consistency confirmation failure

Maintenance error Cryptographic key consistency confirmation failed.
Check item Measures

Setting Start up the equipment in the following procedure:[3] + [C] +
[POWER]  5. Key Backup RestoreThen overwrite the
corrupted license key with a normal one.
[71AA] Unidentified error during certificate acquisition from SCEP server

Maintenance error Unidentified error occurred during certificate acquisition from
SCEP server.

8 - 264
Check item Measures
Setting Check SCEP server and the SCEP setting (automatic) on the
TopAccess screen as follows: TopAccess Administration 
Security  Certificate Management
[71AB] Timeout error during certificate acquisition from SCEP server

Maintenance error Timeout error occurred during certificate acquisition from
SCEP server.
Check item Measures

Setting Check SCEP server and the SCEP setting (automatic) on the
TopAccess screen in the following procedure: TopAccess
Administration  Security  Certificate Management
[71AC] File save error during certificate acquisition from SCEP server
Classification Error item 8

Maintenance error File save error occurred during certificate acquisition from
SCEP server.
Check item Measures

Setting File saving failed for some reason. If the error still occurs after
rebooting the equipment, start up using the following
procedure:[3] + [C] + [POWER]  3. HDD formatting 
Reinstallation of software or HDD replacement
[71B0] Software package file decryption failure

Maintenance error Software package file decryption failed.
Check item Measures

Setting Software package file may have a problem or may be
corrupted. Check the software package file and then
reattempt the installation.
8.3.29 Network error

[8000] Static IPv4 address conflict

Network error IPv4 address overlaps.
Check item Measures

Setting Check if the same IP address is not used by other machine.

8 - 265
[8011] Linklocal Address Conflict

Network error Linklocal Address Conflict
Check item Measures

[8012] Manual Address Conflict

Network error Manual IPv6 Address Conflict
Check item Measures

[8013] Stateless Address Conflict

Network error Stateless Address Conflict
Check item Measures

[8014] Stateful Address Conflict

Network error Stateful Address Conflict
Check item Measures

[8022] Authentication Failure

Network error Failed in 802.1X authentication.
Check item Measures

Setting Check the user credential.
[8023] Can not contact Authentication Server/Switch

Network error Failed in connection to authentication server and switch.

8 - 266
Check item Measures
Setting Check connectivity to switch or server.
[8024] Certificate verification Failure

Network error Failed in verification of certificate.
Check item Measures

Setting Check if a valid certificate is installed.
[8031] IKEv1 certification failed

Network error Ipsec error for ikev1 certification failed
Check item Measures

Setting Check 8
1. CA and user certificate in both MFP and remote peer -
certificate timestamp and IPsec Certificate template
should be valid.
2. CRL DP server name is mapped in MFP’s host table or
DNS entry.
3. Certificate against CRL.
[8032] IKEv1 wrong proposal choosen

Network error Ipsec error for wrong proposal choosen
Check item Measures

Setting Check the IKEv1 IPsec proposal parameters (like encryption/
authentication algorithms, DH group, authentication methods)
in MFP and peer machine.
[8033] IKEv1 shared key authentication failed

Network error Ipsec error if auth for shared key failed
Check item Measures

Setting Mismatch in IKEv1 Pre Shared Key. Check the PSK in MFP
and remote machine.
[8034] IKEv1 invalid certificate

Network error Ipsec error if invalid certificate uploaded
8 - 267
Check item Measures
Setting Check the CA and User certificate in MFP and peer machine.
[8035] IKEv1 certificate not supported

Network error Ipsec error if certificate not supported
Check item Measures

Setting Check the User certificate type.
[8036] IKEv1 invalid certificate authentication

Network error Ipsec error if invalid certificate authentication
Check item Measures

Setting Check the CA certificate in MFP and Peer machine.
[8037] IKEv1 certificate unavialable

Network error Ipsec error if certificate are not avialable
Check item Measures

Setting Certificate has been deleted from Certificate store.
Re-upload the corresponding certificates.
[8038] IKEv1 no SA established

Network error Ipsec error for SA is not present
Check item Measures

Setting Check the IKEv1/IPsec proposal parameters (like encryption/
Check
certificate timestamp and IPsec Certificatetem.
[8039] IKEv1 invalid signature

Network error Ipsec error for invalid signaturer for certificate

8 - 268
Check item Measures
Setting Mismatch in Signature payload (MAC or IV).
Check the CA and user certificate in MFP and peer machine.
[803A] IKEv2 wrong proposal choosen

Network error Ipsec error is proposal choosen is wrong
Check item Measures

Setting Check the IKEv2/IPsec proposal parameters (encryption/
[803B] IKEv2 Certificate failed

Network error Ipsec error for ikev2 certification failed
8
Check item Measures
Setting Check
certificate timestamp and IPsec Certificate template
should be valid.
2. CRL DP server name is mapped in MFP’s host table or
DNS entry.
3. Certificate against CRL.
[803C] IKEv2 secret key authentication failed

Network error Ipsec error for ikev2 if secret key auth failed
Check item Measures

Setting Mismatch in IKEv2 Pre Shared Key. Check the PSK in MFP
and peer machine.
[803D] IKEv2 falling back to IKEv1

Network error Ipsec error if peer dosent support IKEv2 and falling back to
IKEv1
Check item Measures

Setting Remote machine is not supporting IKEv2. Going back to use
IKEv1.

8 - 269
[803E] IKEv2 ISAKMP SA unavialable

Network error Ipsec error if ISAKMP SA is not created of destroyed due to
some uncertain condition
Check item Measures

Setting Restart IPsec service on Peer and retry.
[803F] IKEv2 cryptographic operation failed

Network error Ipsec error for ikev2 if crypto operation failed
Check item Measures

Setting If Certificates are being used, re-upload the corresponding
certificates using Security Services. Restart IPsec Service on
MFP.
[8040] IKEv2 invalid key information

Network error Ipsec error for ikev2 if key info is invalid
Check item Measures

Setting Check IKE settings in MFP and peer.
[8041] IKEv2 CA not trusted

Network error Ipsec error for ikev2 if CA is not trusted
Check item Measures

Setting Check the CA certificate in MFP and peer machine.
Check the CA certificate timestamp.
[8042] IKEv2 Authentication method mismatch

Network error Ipsec error if auth method is not matching
Check item Measures

Setting Mismatch in IKE authentication type.
Check the Authentication type in MFP and peer.

8 - 270
[8043] IPsec IKE version mismatch

Network error Ipsec error if ike version is not matching
Check item Measures

Setting Mismatch in IKE version.
Check the IKE version in MFP and peer.
[8044] IPsec encaptulation mismatch

Network error Ipsec error for encaptulation is not matching
Check item Measures

Setting Check the IPsec mode (Transport/Tunnel) in MFP and peer.
[8045] IPsec Peer IP mismatch

8
Network error Ipsec error for peer ip mismatch
Check item Measures

Setting Remote Traffic selector mismatch.
Check the destination address/port in IPsec filter.
[8046] IPsec local IP mismatch

Network error Ipsec error for local ip mismatch
Check item Measures

Setting Local traffic selector mismatch.
Check the source address/port in IPsec filter.
[8047] IPsec local ID mismatch

Network error Ipsec error for local id mismatch
Check item Measures

Setting Check the user certificate in MFP
[8048] IPsec Remote ID mismatch

Network error Ipsec error for remote id mismatch

8 - 271
Check item Measures
Setting Check the user certificate in peer machine.
[8049] IPsec Remote IP mismatch

Network error Ipsec error for remote ip mismatch
Check item Measures

Setting Remote traffic selector mismatch.
Check the source address/port in IPsec filter.
[804A] IPsec IKE timeout

Network error Ipsec error for ike timeout
Check item Measures

Setting Check the network connectivity between MFP and peer
machine.
Select the Flush Connections Option and retry.
[804B] IPSec invalid manual key

Network error Ipsec error id manual key is not valid
Check item Measures

Setting Check the Inbound and Outbound (ESP Encryption/
Authentication and AH Authentication) keys in MFP and
Remote PC.

8 - 272
[8061] Secure primary DDNS update error
[8062] Secure secondary DDNS update error
[8063] IPv6 Secure primary DDNS update error
[8064] IPv6 Secure secondary DDNS update error
[8065] IPv6 primary DDNS update error
[8066] IPv6 secondary DDNS update error
[8067] IPv4 primary DDNS update error
[8068] IPv4 secondary DDNS update error

Network error Secure update to primary IPv4 server failed. ([8061])
Secure update to secondary IPv4 server failed. ([8062])
Secure update to primary IPv6 server failed. ([8063])
Secure update to secondary IPv6 server failed. ([8064])
IPv6 primary DDNS update error. ([8065])
IPv6 secondary DDNS update error. ([8066])
IPv4 primary DDNS update error. ([8067])
IPv4 secondary DDNS update error. ([8068])
Check item Measures

Setting Check if there is any problem with DNS or DDNS settings. 8
[8069] Invalid TSIG/SIG(0) Key file

Network error This message is displayed when the key file for SIG(0) or
TSIG is invalid.
Check item Measures

Setting Verify the TSIG/SIG(0) key files used.
[8101] Wireless association with Access point failure

Network error Wireless association with Access point failure
Check item Measures

Setting Verify the credentials used for association with Access point.
[8102] MFP not able to contact the Access point with the specified SSID

Network error MFP not able to contact the Access point with the specified
SSID
Check item Measures

Setting Verify the access point name setting and mechanism used for
association same as Access Point setting.

8 - 273
[8103] Wireless Certificate verification failure

Network error Wireless Certificate verification failure
Check item Measures

Setting Verify the certificate settings used for association.
[8111] SNMP writing access failure

Network error An error occurred during SNMP data writing.
Check item Measures

Setting Check if the parameter entered in the application is correct.
Check if the entered department code and box password are
correct.
If the error still occurs after the correct parameter is entered,
restart the equipment and the application.
[8112] SNMP communication failure

Network error SNMP communication failed.
Check item Measures

Setting Check if there is any problem in the application.
[8121] Domain authentication error: Domain authentication error

Network error An unidentified domain authentication error occurred during
the connection of domain controller.
Check item Measures

Setting Check the network configuration of this equipment and then
reconnect to the domain controller.
[8122] Domain authentication error: Invalid user name or password

Network error Login is not permitted because the user name or a password
for domain authentication is invalid.
Check item Measures

Setting Check if the user name and the password for this equipment
are correct. Specify upper- and lower-case characters
correctly when you enter them.

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[8123] Domain authentication error: Invalid server

Network error The server was not discovered during domain authentication.
Check item Measures

Setting Check if the server is down or the network configuration of
this equipment is correct. If domain name resolution is used,
check the DNS and DDNS settings.
[8124] Domain authentication error: Invalid user account

Network error The user account is invalid and not available for login for
domain authentication.
Check item Measures

Setting Check the setting to see if the user account noted in the
Active Directory Users and Computers window is valid. 8
[8125] Domain authentication error: Expired user account

Network error The user account is expired and not available for login for
Check item Measures

Setting Check the setting to see if the user account noted in the
Active Directory Users and Computers window is not expired.
[8126] Domain authentication error: User account lockout

Network error The user account is locked out and not available for login for
Check item Measures

Setting Check the account lockout setting of the server.
[8127] Domain authentication error: Invalid logon hours

Network error The logon hour is invalid and not available for login for
Check item Measures

Setting Check the logon hour setting for the user account noted in the
Active Directory Users and Computers window.
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[8128] Active Directory domain authentication error: Time delay between server and equipment

Network error There is a difference of 5 minutes or longer between the time
settings of this equipment and the server, and therefore the
login is not available for Active Directory domain
authentication.
Check item Measures

Setting Set the time of this equipment and that of the domain
controller the same. SNTP is recommended if there is an
SNTP server in the network.
[8129] Active Directory domain authentication error: Expired Kerberos ticket

Network error The Kerberos ticket is expired and not available for login for
Active Directory domain authentication.
Check item Measures

Setting Check if the Kerberos ticket on the Kerberos server is
expired.
[812A] Active Directory domain authentication error: Kerberos ticket authentication error

Network error Login is not available for Active Directory domain
authentication due to a Kerberos ticket authentication error.
Check item Measures

Setting Check if the user name and the password for this equipment
are correct. If the error still occurs, ask your Windows Server
administrator.
[812B] Active Directory domain authentication error: invalid realm name

Network error The realm name is invalid and not available for login for
Active Directory domain authentication.
Check item Measures

Setting Check if the realm name of this equipment for the Active
Directory server is correct. If the error still occurs, ask your
Windows Server administrator.

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8.4 Other errors
8.4.1 Drum surface potential sensor control related troubleshooting

Countermeasure when “Service Recommended for SPC” message is displayed
Notes:
Since the surface potential sensor is installed in the K station in e-STUDIO6550C/6570C only,
the following measures will be taken.
If the EPU tray with the surface potential sensor is used for all stations individually, refer to “25. 4.
1 Drum surface potential sensor control related troubleshooting” in the Service Manual for
e-STUDIO5520C/6520C/6530C.
[ 1 ] Check the control setting of Drum surface potential (VO) sensor
[ 1-1 ] Check that 08-2561 (Drum surface potential control setting) is set to “2”.
Notes:
For e-STUDIO5540C/6540C and e-STUDIO5560C/6560C in which no VO sensor is installed, “0”
is set for 08-2561.
[ 2 ] Check for abnormal contents (V0 sensor controlling / V0 sensor shutter closing)
and abnormal stations.
8
[ 2-1 ] Check the drum surface potential sensor controlling status: 05-2780 Sub-code 3: K.
0: Normally completed
1: Control paused
(due to an open cover, etc.)
2: Sensor abnormality detected
[ 2-2 ] Check the drum surface potential sensor shutter closing controlling status?05-2789
Sub-code 3: K
0: Normally completed
1: Control paused
(due to an open cover, etc.)
2: Sensor shutter closing abnormality detected
* When any of the drum surface potential sensor controlling statuses is “2: Sensor abnormality
detected”  Go to 3.
* When any of the drum surface potential sensor shutter closing controlling statuses is “2: Sensor
shutter closing abnormality detected”  Go to 4.
[ 3 ] What to do for the drum surface potential sensor controlling status abnormality
Content: Incorrect measurement when the drum surface potential sensor shutter is opened
<Example>
The harness of the drum surface potential sensor is disconnected.
The drum surface potential sensor shutter is not opened.
The drum surface potential sensor is installed incorrectly.
Charging of the photoconductive drum is abnormal (e.g. abnormalities in the drum, main
charger, discharge LED, HVT board).
Are the harnesses of the troubled drum surface potential sensor connected? Are the boards
connected with the sensor correctly?

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| Connector between the V0S board and the EPU board
| Connector between the drum surface potential sensor and the V0S board
| Connector between the drum shutter solenoid and EPU board
| Connectors CN308 and CN310 of the LGC board
| NO  Reconnect the connector when it is disconnected. Then perform image
quality closed-loop control (05-2742) and check the controlling status.
YES
Check the drum surface potential sensor output (05-2782).

Check the values of the sub codes “3”, “8” and “13” in the following list.
Perform 3-1 or 3-2 according to the output value.
Sub-code Color Grid bias Voltage

measurement [-V]
0 Y
1 M
300
2 C
3 K
5 Y
6 M
900
7 C
8 K
10 Y
11 M
500
12 C
13 K
[ 3-1 ] If the drum surface potential sensor output is “0-30” or “1010-1020” in the grid bias
voltage of the target sensor, the drum surface potential sensor shutter may become
closed.
Is the shutter opened and closed smoothly when the arm of the drum shutter solenoid is moved
by hand and is the detecting element of the drum surface potential sensor (2 mm) seen
completely when the drum shutter is opened?
| NO  If the sensor or the shutter is dirty, wipe off with soft pad or cloth.
| If a spring or any part connecting the solenoid and the shutter has been
| removed, reinstall it securely.
| Then perform “4. Image quality closed-loop control (05-2742) / check the
| controlling status” (described later).
|
| When an adjustment error occurs
| Replace the shutter and then perform “4. Image quality closed-loop control
| (05-2742) / check the controlling status” (described later).
When an adjustment error occurs

YES

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Check if sounds are heard corresponding to proper solenoid operation (K: 03-212).
If such sounds are not heard, replace the solenoid and then perform “4. Image quality closed-
loop control (05-2742) / check the controlling status” (described later).

Go to 3-2.
[ 3-2 ] If the drum surface potential sensor output is other than “0-30” and “1020-1020” in the
grid bias voltage of the target sensor
Is the main charger unit (K) installed correctly?

Is the needle electrode or the main charger grid (K) installed correctly?
Is there any charging leak?
Is the discharge LED harness (K) connected correctly?
| YES  Remove any dust or toner staining. Then reinstall it.
| If the discharge LED harness (K) is disconnected, reconnect it.
| Perform “4. Image quality closed-loop control (05-2742) / check the
NO When an adjustment error occurs

8
Replace the photoconductive drum (K) and then perform “4. Image quality closed-loop control
(05-2742) / check the controlling status” (described later).

Replace the drum surface potential sensor (K) and then perform “4. Image quality closed-loop
control (05-2742) / check the controlling status” (described later).

Replace the drum surface potential sensor board and then perform “4. Image quality closed-
loop control (05-2742) / check the controlling status” (described later).

Replace the EPU board and then perform “4. Image quality closed-loop control (05-2742) /
check the controlling status” (described later).

Replace the LGC board and then perform “4. Image quality closed-loop control (05-2742) /
check the controlling status” (described later).

Replace the high-voltage board and then perform “4. Image quality closed-loop control (05-
2742) / check the controlling status” (described later).
[ 4 ] What to do for the drum surface potential sensor shutter closing controlling
statuses abnormality
Content: Incorrect measurement when the drum surface potential sensor shutter is closed
<Example> The opened drum surface potential sensor shutter cannot be closed.
Repeat 2-1 above (sensor shutter not opened) and then perform “4. Image quality closed-loop control
(05-2742) / check the controlling status” (described later).

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[ 5 ] Image quality closed-loop control (05-2742) / check the controlling status
Procedure
1. If the value of the drum surface potential sensor control abnormalities counter for each color is other
than “0”, reset the counter.
08-2560 Sub-code 0: Y 1: M 2: C 3: K
2. If the value of the drum surface potential sensor shutter closing control abnormalities counter for
each color is other than “0”, reset the counter.
08-2577 Sub-code 0: Y 1: M 2: C 3: K
3. Select “1: Enabled” for the code 08-2561 (Drum surface potential sensor control setting).
4. Perform “Image quality closed-loop control (05-2742)”.
5. If any abnormality is detected, the controlling status and the “ERROR” message shown below are
displayed after approx. 30 to 60 seconds.
Then check the content of the abnormality and the target YMCK process unit on the screen and then
press [CANCEL] at the bottom left of the screen.
* The mode returns to the test mode if the drum surface potential sensor control is normally
completed.
Upper row: Drum surface potential Lower row: Drum surface potential sensor
sensor controlling status shutter closing
<Contents> controlling status
0: Normally completed <Contents>
1: Control paused 0: Normally completed
(due to the opened cover or other reasons) 1: Control paused
2: Sensor abnormality detected (due to the opened cover or other reasons)
Notes:
• When any of the drum surface potential sensor controlling statuses (display on the upper row)
is “2: Sensor abnormality detected”, drum surface potential sensor shutter closing controlling
status will not be identified. (The display on the lower row is “0: Normally completed”.)
• If the “Image quality closed-loop control (05-2742)” is performed while “2: Only K station
enabled” is selected for 08-2561 (Drum surface potential control setting), the following will
result.
- e-STUDIO6550C, e-STUDIO6570C
If K is normal, the screen will return to “Test mode”, only if K is abnormal, “ERROR” is
displayed. In the controlling status on the upper row, “1” or “2” is displayed in K and “0” in Y, M
and C.
- e-STUDIO5540C/6540C, e-STUDIO5560C/6560C:
In the controlling status on the upper row, “2: Sensor abnormality detected” is displayed in Y,
M, C and K (since the potential sensor is not embedded).
In the controlling status on the lower row, all values are “0” and also “ERROR” is displayed.
• If the “Image quality closed-loop control (05-2742)” is performed while “0: Disabled” is
selected for 08-2561 (Drum surface potential control setting), drum surface potential control
measurement will not be performed. However, if the image quality control is completed
normally, the screen returns to the test mode. (e-STUDIO5540C/6540C/6550C, e-
STUDIO5560C/6560C/6570C)
• If the “Image quality closed-loop control (05-2742)” is performed while “1: All stations
enabled” is selected for 08-2561 (Drum surface potential control setting), the following will
result.
- e-STUDIO6550C, e-STUDIO6570C:
M and C, and any of “0” to “2” in K depending on the status.
- e-STUDIO5540C/6540C, e-STUDIO5560C/6560C:
M, C and K (since the potential sensor is not embedded).
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When any of the stations in the controlling status on the upper row is “2: Sensor abnormality detected”
while “ERROR” is being displayed  Check the setting value of 08-2561  Go to 3.
When any of the controlling statuses on the lower row is “2” while “ERROR” is being displayed  Go to
4.
When “ERROR” is not displayed and the mode returns to the test mode  Go to 6.
When any of service calls CE10, CE20 and CE40 is displayed  Go to 7.
[ 6 ] When “ERROR” is not displayed and the mode returns to the test mode
Print out a test chart (04-231 Y, M, C and K1: Secondary scanning direction - 33-gradation
pattern). Is the printed image normal?
| YES  END
NO
See “Image quality control related troubleshooting” to resolve the problem.
[ 7 ] CE10, CE20 or CE40 is image quality control abnormality. See “Image quality
control related troubleshooting” to resolve these errors.
8.4.2 Troubleshooting at unpacking 8

This section describes the procedure needed to interrupt the unpacking procedures in order to inspect
or repair the equipment when trouble occurs during unpacking.
Turn ON the power of the equipment to start the unpacking operation by the software after No. 51of the
unpacking instructions.
This instruction prohibits any operation not described in the unpacking instruction, because the purpose
is to complete the setup of the equipment.
Therefore, if trouble of the equipment occurs during unpacking, it is necessary to forcibly shut down the
unpacking procedure.
When an error code or a service call is displayed after the unpacking procedure is interrupted, clear the
trouble referring to troubleshooting.
When the equipment has been shut down, starting the equipment with the setting code “08-9022”
allows you to know the completed status before the forced termination.
For example, if 6 is displayed for the code 08-9022, this status means that the gamma adjustment has
been completed.
When the error has been cleared, restart the unpacking procedures from the status in which you shut
down the equipment.
Additionally, setting the code 08-9022 to 5 enables you to perform the gamma adjustment again.
Also, setting the code 08-9022 to 99 allows you to release the unpacking operation and to start the
equipment normally.
8.4.3 Drum surface potential sensor control related troubleshooting

when setting up the equipment at unpacking (e-STUDIO6550C/
6570C only)
Troubleshooting V0 sensor controlling status abnormalities when setting up the equipment at
unpacking
[ 1 ] If any abnormality in V0 sensor control is detected, the controlling status and the
“ERROR” message shown below are displayed approx. 30 to 60 seconds after
“Automatic image quality control initialization (05-2742)” is performed. Then

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check the content and the station of the abnormality on the control status and
then press [CANCEL] at the bottom left of the screen.
* When any of the drum surface potential sensor controlling statuses (display on the upper row) is “2:
Sensor abnormality detected”, drum surface potential sensor shutter closing controlling status will
not be identified. (The display on the lower row is “0: Normally completed”.)
Upper row: Drum surface potential Lower row: Drum surface potential sensor
sensor controlling status shutter closing
<Contents> controlling status
The contents same as 05-2780 sub-code <Contents>
3:K The contents same as 05-2789 sub-code
0: Normally completed 3:K
1: Control paused 0: Normally completed
(due to an open cover, etc.) 1: Control paused
2: Sensor abnormality detected (due to an opened cover, etc.)
When any of the drum surface potential sensor controlling statuses (display on the upper row) is “2:
Sensor abnormality detected”, drum surface potential sensor shutter closing controlling status will not
be identified. (The display on the lower row is “0: Normally completed”.)
If the “Image quality closed-loop control (05-2742)” is performed while “0: Disabled” is selected for 08-
2561 (Drum surface potential control setting), drum surface potential control measurement will not be
performed. However, the controlling status of the last drum surface potential sensor measurement and
“ERROR” are displayed.
(All status values on both upper and lower rows may be “0” and also “ERROR” may be displayed.)
When any of the controlling statuses on the upper row is “2” while “ERROR” is being displayed  Go to
2.
When any of the controlling statuses on the lower row is “2” while “ERROR” is being displayed  Go to
3.
When any of service calls CE10, CE20 and CE40 is displayed  Go to 5.
[ 2 ] What to do for the drum surface potential sensor controlling status abnormalities
Content: Incorrect measurement when the drum surface potential sensor shutter is opened
<Example>
The harness of the drum surface potential sensor is disconnected.
The drum surface potential sensor shutter is not opened.
The drum surface potential sensor is installed incorrectly.
Charging of the photoconductive drum is abnormal (e.g. abnormalities in the drum, main
charger, discharge LED, HVT board).
Apply following measures respectively and perform “4. Image quality control initialization (05-
2742) and checking controlling status” (described later).
[ 2-1 ] Checking connector related troubles
Are the harnesses of the troubled drum surface potential sensor connected? Are the boards
connected with the sensor correctly?
| Connector between the V0S board and the EPU board
| Connector between the drum surface potential sensor and the V0S board
| Connector between the drum shutter solenoid and the EPU board
| Connectors CN308 and CN310 of the LGC board

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| NO  Reconnect the connector when it is disconnected. Then perform “4. Image
| quality control initialization (05-2742) and checking controlling status”
(described later).
YES
[ 2-2 ] Checking the main charger related devices
Is the main charger unit installed correctly?

Is the needle electrode or the main charger grid installed correctly?
Is there any charging leak?
Is the discharge LED harness connected correctly?
| YES  Remove any dust or toner staining. Then reinstall it.
| If the discharge LED harness is disconnected, reconnect it.
| Perform “4. Image quality control initialization (05-2742) and checking
NO When an adjustment error occurs
[ 2-3 ] Checking the drum surface potential sensor and the drum surface potential sensor
boards
Replace the drum surface potential sensor and perform “4. Image quality closed-loop control 8
(05-2742) and checking controlling status” (described later).

Replace the V0S board and perform “4. Image quality closed-loop control (05-2742) and
checking controlling status” (described later).
[ 2-4 ] Checking the drum surface potential sensor shutter
Is the shutter opened and closed smoothly when the arm of the drum shutter solenoid is
moved manually, and is the detecting element of the drum surface potential sensor seen
completely when the drum shutter is opened?
| NO  If the sensor or the shutter is dirty, wipe off with soft pad or cloth.
| If a spring or any part connecting the solenoid and the shutter is removed,
| install it securely.
| Then perform “4. Image quality closed-loop control (05-2742) and checking
|
| When an adjustment error occurs
| Replace the shutter and then perform “4. Image quality closed-loop control
(05-2742) and checking controlling status” (described later).
YES
Replace the solenoid and then perform “4. Image quality control initialization (05-2742) and

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[ 2-5 ] Checking the EPU board
Replace the EPU board and perform “4. Image quality closed-loop control (05-2742) and
[ 2-6 ] Checking the photoconductive drum
Replace the drum and then perform “4. Image quality closed-loop control (05-2742) and
[ 2-7 ] Checking the LGC board and the HVT board
Replace the LGC board and then perform “4. Image quality closed-loop control (05-2742) and
Replace the HVT board and then perform “4. Image quality closed-loop control (05-2742) and
[ 3 ] What to do for the drum surface potential sensor shutter closing controlling
status abnormality
Content: Incorrect measurement when the drum surface potential sensor shutter is closed
<Example> The opened shutter cannot be closed.
Repeat steps 2-6 and 2-4 above (sensor shutter not opened) and then perform “4. Image quality control
initialization (05-2742) and checking controlling status” (described later).
[ 4 ] Procedures for image quality closed-loop control (05-2742) and checking

controlling status
1. If the value of the drum surface potential sensor control abnormalities counter for each color is other
than “0”, reset the counter.
08-2560 Sub-code 3: K
2. If the value of the drum surface potential sensor shutter closing control abnormalities counter for
each color is other than “0”, reset the counter.
08-2577 Sub-code 3: K
3. Select “1: Enabled” for the code 08-2561 (Drum surface potential sensor control setting).
4. Perform “Image quality control initialization (05-2742)”, refer to 1. for confirming the result, and then
apply necessary measures if there is any abnormality.
8.4.4 Equipment operation disabled after the installation of option(s)

Check if the optional board is installed properly.
8.4.5 Wireless LAN connection disabled

The connection state and settings of the Wireless LAN can be checked with [USER FUNCTIONS]
[ADMIN] [WIRELESS LAN] [SETTING CHECK].
Confirm the settings with the administrator.

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“NIC INITIALIZING” does not disappear at the time of the power being turned ON and it disappears
after 6 minutes with the NIC initializing time-out. In this case, the connection to the Wireless LAN did
not succeed even though “NIC INITIALIZING” disappears.
The connection to the Wireless LAN cannot be made if the Access Point to be connected is not found
or security settings are not correct.
8.4.6 “Start page” printing disabled after the installation of the EFI
Printer Board (GA-1310, optional)
When the firmware of the equipment or the system software of the EFI printer board is updated,
perform “Initialization of NIC information (08-9083)” and “Default setting of the EFI printer board (08-
9951)” if “Start page” is not printed out after a specified period of time. (In case of the equipment's
firmware, wait approx. 3 minutes and in case of the EFI printer board's system software, wait approx.
10 minutes.)
1. Turn OFF the power of the equipment.
2. Confirm that the power of the EFI printer board is also turned OFF. (The 7-Segment LED of the
EFI printer board goes off.)
3. Turn ON the power of the equipment while pressing digital keys [0] and [8] simultaneously to
enter the Setting Mode (08).
4. Confirm that the power of the EFI printer board is also turned ON. (The 7-Segment LED of the
EFI printer board is lit.)
5. Key in [9083] and press the [START] button (Initialization of NIC information).
6. Key in [9951] and press the [START] button (Default setting of the EFI printer board). 8
7. Turn OFF the power of the equipment.
8. Confirm that the power of the EFI printer board is also turned OFF.
9. Turn ON the power of the equipment.
8.4.7 When the duplexing unit cover open display cannot be released
1. Is the duplexing unit cover opening/closing detection sensor working normally?
2. Check if any of the fuses (F201, F202, and F203) on the switching regulator has blown.
3. Replace the switching regulator.
4. If the fuse still blows even after the switching regulator is replaced, check if a harness connected
with the connector CN405 on the switching regulator is caught or short circuited. Replace the
harness if there is any abnormality.
8.4.8 Operation of the control panel locked at the power-ON and the
locking cannot be canceled
1. Check if the fuse (F205) on the switching regulator is blows.
2. Replace the switching regulator.
3. If the fuse still blows even after the switching regulator is replaced, check if a harness connected
with the connector CN407 on the switching regulator is caught or short circuited. Replace the
harness if there is any abnormality.
8.4.9 Troubleshooting for one-time dongle

1. When the serial number is changed, options already installed (Meta Scan Enabler GS-1010,
External Interface Enabler GS-1020 and IPSec Enabler GP-1080) will be disabled.
2. When the serial number is changed, an F200 error occurs if the Data Overwrite Enabler (GP-
1070, optional) is installed.
3. When you reinstall the Data Overwrite Enabler (GP-1070, optional), follow the designated
reinstallation procedure (the same procedure as that of board replacement)

8 - 285
8.4.10 Countermeasure for stain on paper back side
Take off the separation plate and then check if toner adheres to both front and back sides of the plate. If
it adheres, wipe it off with dry soft cloth. Use a toner remover if required. When using it, soak soft cloth
in it and then clean the surface of the plate with it.
Notes:
After a toner remover has been used, wipe it off with dry cloth.
Be careful not to damage the surface of the separation plate.
Be careful not to deform the separation plate.
8.4.11 Measures against exit paper side deviation

If any problem such as paper folding at the leading edge occurs at the receiving section of the finisher
due to exit paper side deviation, check the following items to correct it or replace the parts.
* Cause 1 of exit paper side deviation: Bridge unit

* Cause 2 of exit paper side deviation: Duplex unit
Check that the idling rollers are parallel to the installation holes.
If any of them is slanted, correct or replace it.
The rollers of the lower transport guide affect the sheet sideways deviation in the simplex and duplex
mode, and the ones of the upper transport guide affect the sheet sideways deviation in the duplex
mode.
The rollers in the duplex unit affect the sheet sideways deviation in the duplex mode.
Bridge unit Duplexing unit
Fig.8-2
* Cause 3 of exit paper side deviation: Installation status

Notes:
1. Check that the equipment is installed horizontally at the installation position. (Install a level on
the original glass to check.)
2. Check that four stoppers contact the ground.
Checking method
1. Place A4 or LT size paper in the 1st drawer. Print 5 sheets in the simplex mode and print 5 sheets in
the duplex mode using the 1st drawer, having the paper exit to the tray at the side of the equipment.
2. Check that the edges of the simplex/duplex printed sheets are located within the allowable range of
the scale (B).
3. If they are not, adjust the position according to the following procedure. ((A): recommended range)

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Scale for checking the paper exit position
LT A4
(A) (A)
(B) (B)
(A) : Recommended range (B) : Allowable range
Fig.8-3
Adjustment
In case the edges are towards the front side from (B):
Turn the stopper on the right front side clockwise to lift the equipment. The exit position will be moved
towards the rear side by approx. 0.6 to 1.0 mm for each turn.
Fig.8-4
In case the edges are towards the rear side from (B):
Turn the stopper on the left front side clockwise to lift the equipment. The exit position will be moved
towards the front side by approx. 0.6 to 1.0 mm for each turn.
Fig.8-5
Notes: Notes for installing the finisher

After the above adjustment, install the finisher according to the Unpacking Instructions.
When installing MJ-1103/1104, be sure to make the height adjustment in *29 to *30 in the
Unpacking Instructions.

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8.4.12 Troubleshooting for abnormal sound from fuser unit
If creaking sound is heard from the fuser unit, check if grease is applied on the tooth face of the gears
and to the shafts of the fuser unit and fuser drive unit.
Since the one-way clutch is pressed into the gear (GEAR-8H40-FMR), do not apply grease on
the shaft.
8.4.13 “Authentication Failed” is displayed

• Reset the service password
Reset the service password by accessing [USER FUNCTIONS] -> [ADMIN] -> [GENERAL] ->
[PASSWORD SETUP] -> [RESET SERVICE PASSWORD].
• Initialize the SRAM

Refer to  P. 9-35"9.2.6 Precautions and Procedures when replacing SRAM board (for SYS
board)", and perform “[D] Initialize SRAM system storage area” and following steps.
• Replace the SRAM board

Refer to  P. 9-35"9.2.6 Precautions and Procedures when replacing SRAM board (for SYS
board)", and replace the SRAM board.
8.4.14 Hard disk full error “H04” is displayed

Preform the following, referring to  P. 9-25"9.2.3 Precautions and procedures when replacing the
HDD"
• Back up the user data
(1) [A] Back up data in HDD
(2) [B] Print out “FUNCTION LIST FOR MAINTENANCE“
(3) [C] Print out “FUNCTION“ list
• Initialize the HDD
(4) [E] Replace / Format HDD
Step 2 for replacing the HDD is unnecessary.
• Restore the user data

(5) [F] Reset user’s setting items and restore data/information.
(6) [G] Reset “FUNCTION LIST FOR MAINTENANCE“
(7) [H] Reset “FUNCTION“ list
• Adjust image quality

(8) [I] Adjust image quality
8.4.15 When the First copy time / First print output time (for black) in the
MFP with 55 cpm exceeds approx. 5.3 sec.
1. Perform the following since the First copy time / First print output time (for black) may become lower
than the specified value due to the energy saving function.
- Change the time interval to enter the energy saving mode and sleep mode.
- Set to "0: Disabled" for the energy saving mode (08-5469).
2. Check if there are any abnormalities in the following parts.

- Temperature/humidity sensor
- Fuser belt thermopile
- Pressure roller thermistor (center/rear)
- IH coil
- IH board
- LGC board

8 - 288
8.4.16 Error code “M00” is displayed while updating firmware
Check item Measures

Switching regulator • Connector check (CN404, CN405)
• Harness check
• Fuse check (F210)
LGC board • Board check
• Harness check

Switching regulator
LGC board

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8.5 Troubleshooting for the Image
8.5.1 Color deviation

1) Color deviation
<Symptoms>
Original mode Location Phenomena

All modes Color blurred in outline of white Color
text or illustration on a colored deviation
background
Fig.8-6
Text Mode Outline in black text on a colored White void
Text/Photo background
Mode
Fig.8-7
Photo Mode Color blurred in outline of line or Color

Map Mode text deviation
Fig.8-8
Cause/Section Step Check item Measures Remarks

1 Perform the Forced Has it ended normally?
performing of color When CA00 occurs:  Proceed
registration control to [CA00] troubleshooting.
adjustment (05-4719).
2 Output the built-in grid Perform steps 1 and 2 several
pattern in A3/LD size. times and check the direction and
(Perform [8][FAX] at 05 tendency of the grid pattern
startup.) deviation.
3 Check the direction and i) When evenly deviated in the
tendency of the grid pattern transfer direction, and when
deviation. deviated in a regular manner
such as in the order of Y, M, C, K
or K, C, M, Y:
 Perform steps 4, 5, 6 and 7.
ii) When evenly deviated in the
laser scanning direction:
 Perform steps 8, 9 and 10.
iii) When cyclically deviated in the
transfer direction:
 Perform steps 11, 12, 13,
14 and 15.
iv) When laser scanning lines are
curved:
 Perform steps 16.
v) When the deviation amount in
the transport direction is different
between the start point and the
end point of the scanning
direction:
 Perform steps 17.
Poor transport 4 Is the surface of the 2nd Clean or replace the 2nd transfer
of the belt of transfer facing roller of the facing roller.
the transfer transfer belt unit dirty or worn
belt unit out?
8 - 290
Large driving 5 Is the 2nd transfer roller Replace the 2nd transfer roller
load in the 2nd locked?) and 2nd transfer cleaning blade.
transfer
Large driving 6 Is the transfer belt unit Replace the transfer belt unit
load in the cleaner blade peeled?. cleaner blade.
transfer belt
unit cleaner
Poor transport 7 Is there any cause that slows Remove the cause or replace the
of the belt of the transport speed of the transfer belt unit.
the transfer transfer belt?
belt unit
Installation of 8 Is the transfer belt unit Install the transfer belt unit
the transfer seated all the way and correctly.
belt unit installed?
Is it installed slanted?
Meandering of 9 Is the belt guide of the Install the transfer belt correctly.
the transfer transfer belt unit installed
belt correctly?
Meandering of 10 Is the pointer of the angle Correct it.
the transfer indicator of the transfer belt
belt unit steering mechanism 8
within the +/- 2 scale points?
Fluctuation in 11 Is the process unit seated all Replace the cleaning blade.
drum speed the way and installed?
Fluctuation in 12 Is the drum drive unit Check the installation.
drum drive unit installed normally? Or, replace the drum drive unit.
speed
Drum speed 13 Is an abnormal value set for Set the value to 128.
abnormality drum motor rotation speed
setting value (05-4520)?
Fluctuation in 14 Is the transfer belt driving Check the installation of the gear,
transfer belt gear installed normally? or replace it.
speed Is there any breakage or
deformation of the transfer
belt driving gear?.
Fluctuation in 15 Is the 2nd transfer facing Replace the 2nd transfer facing
transfer belt roller shaft deformed? roller.
speed 16 Is the transfer belt drive Install the motor properly with a
motor installed correctly? fixing screw in the correct
position.
Laser scanning 17 Are the laser scanning line Replace the laser optical unit.
lines warped warped?
Poor skew 18 Is a laser scanning line of Perform steps 1 and 2 several
adjustment of any specific color inclined to times, and when tendencies do
laser optical those of other colors? Is not change:
unit there any color whose color - Check the laser optical unit
characteristic is significantly related harness connections.
different from others? - Reinstall the laser optical unit.
- Or, replace the laser optical unit

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8.5.2 Uneven pitch and jitter image
<Symptoms>

All modes Occurs cyclically at Uneven
right angles to paper pitch Feeding
direction
feeding direction
Fig.8-9

1 Test printing (A3/LD) Output the built-in For the following
halftone and grid checks
patterns.
2 Are there uneven pitches of Perform procedures 5,

approx. 188.5 mm? 6 and 7.
Are there uneven pitches of Perform procedure A.
approx. 26 mm?
3 This jittery image occurs in Perform procedures 8, Jittering caused
certain positions from the leading 9 and 10 by the impact of
edge of the paper when the the paper going
continuous printing is performed. into the 2nd
This occurs at the position transfer section.
178.277mm from the edge of the
image when printed in black,
283.382mm in cyan, and 388mm
in magenta.
4 This jittery image occurs in Perform procedures 8 Jittering caused
certain positions from the leading and 11 by the impact of
edge of the paper on the second the paper
and subsequent pages when passing through
continuous printing is performed. the registration
The position of the jittery image roller and 2nd
varies depending on the copying transfer roller
speed, paper size, and color.
Drum 5 Is there any damage or foreign Clean or replace the Replace the
matter on the drum surface?. drum. drum first,
because in some
cases, scratches
cannot be
visually checked.
Drum drive 6 Is there any dent, damage or Replace the drum
deformation on the gears of the drive unit.
drum drive unit?
A Is there any dent, damage or Replace the drum
deformation in the motor gear motor.
section of the drum drive unit?
Fuser belt 7 Check if the fuser belt is Replace the fuser belt.
scratched or deformed.)

8 - 292
Transfer belt 8 Is the transfer belt rotating Install the transfer belt
unit correctly? drive motor correctly.
2nd transfer 9 Check if there is no abnormality Replace the 2nd
unit on the surface of the 2nd transfer transfer roller.
roller.
10 Check if any white void in the Apply the measure
halftone occurs at the same time. following “25.5.27”.
Transportation 11 Check if an abnormal value is set Change the value
speed for the transportation speed. back to the default.
Drum motor 05-4520 (0 to11)
Registration motor 05-4523 (0 to
11)
Fuser roller 05-4529 (0 to 11)
Transfer belt 12 The density stripe which occurs Replace the transfer
once every few copies in certain belt.
positions in the primary scanning
direction.
Check if the belt surface is
scratched.
The rotation period of the belt is
approx. 1118mm. 8
Transfer belt 13 Density belt pattern of 105mm Clean or replace the
cleaning facing pitch transfer belt cleaning
roller facing roller.
Developer 14 Is the pitch of the density Replace the developer
sleeve fluctuation 43.5mm? sleeve
Jitter 15 Density stripe pattern (jitter) of Replace the developer
(1.9mm pitch) 1.9mm pitch in Black mode sleeve.
printing Replace the 2nd
transfer drive unit.
Replace the LSU.
Jitter 16 Density stripe pattern (jitter) of Check if the laser
(1.35mm pitch) 135mm pitch in cyan and optical unit cooling fan
magenta (front) is installed
properly.
Replace the fan if
there is an
abnormality.

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8.5.3 Black spot / color point
<Symptoms>

All modes Occurs cyclically in the
feeding direction
Pitch: 105mm
105 mm
Perform procedures 3
and 4.
Occurs cyclically in the

feeding direction
1118 mm
Pitch: 1118mm
Feeding direction
(Ratio of once every 3
sheets of A3/LD paper)
Perform procedures 1,
2 and 3.
Fig.8-10

Transfer belt 1 Is there any damage or Replace the transfer belt.
deformation on the surface of
the transfer belt?
2 Is there adhesion of foreign Remove the foreign matter.
matter on the transfer belt
surface?
3 Is there any foreign matter Remove the foreign matter.
inside the transfer belt?
4 Is there any breakage, or is Remove the foreign matter,
there adhesion of foreign or replace the 2nd transfer
matter on the 2nd transfer facing roller.
facing roller?
5 Is there any breakage, or is Remove the foreign matter,
there adhesion of foreign or replace the transfer belt
matter on the transfer belt cleaning facing roller.
cleaning facing rollers?

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8.5.4 Poor image density, color reproduction and gray balance
Check gray balance. Check image density.
Check color reproduction. Check color reproduction.

Fig.8-11

Density / Color 1 Check the image density / color Perform the enforced
reproduction / reproduction / gray balance. performing of image quality
Gray balance closed-loop control (05-2742)
and then automatic gamma
adjustment.
Printer density 2 Check the density of printer Output the test patterns and See step
output image. check them. 5 if defect
Color: using 04-231 for each occurs.
color
Black: using 04-113
Laser array breakage detection
pattern: print it out at the code
04-286.
Scanner 3 Check if the original glass, Clean it.
mirrors or lens is dirty.
Parameter 4 Check the image processing Adjust the color balance (color).
adjustment parameters. Adjust the image density.
value

8 - 295
Printer output 5 Is there any faded image (low Perform the troubleshooting
image density)? procedures against the faded
abnormal image.
Is there any fog in the Perform the troubleshooting
background? procedures against the
background fogging.
Is there any blotch image? Perform the troubleshooting
procedures against the blotch
image.
Is there any poor transfer? Perform the troubleshooting
procedures against the poor
transfer.
Is there any poor cleaning of Correct the transfer belt area.
the transfer belt? (Check inside
the equipment.)
Is each stripe of 4 colors of the If any one of stripes has not
laser array breakage detection been output or density level of
pattern printed out normally? each stripe is different, replace
Also, are the density level of the laser optical unit.)
stripes even?
If the trouble is not solved at the step 1 and the step 2 or followings (excluding the parameter
adjustment) are performed, make sure to perform “Image quality closed-loop control” and then
“Automatic gamma adjustment” after taking a measure.

8 - 296
8.5.5 Background fogging
8
Fig.8-12

Adjustment 1 Perform the shading correction. Perform 05-3218.
If an error occurs, retry it. If the
error still persists, clean the
original glass.
Density 2 Check the gradation Perform the forced performing
reproduction reproduction. of image quality closed-loop
control (05-2742) and then
automatic gamma adjustment.
Printer section 3 Check the printer output image. Output the test patterns and See step
check them. 7 if
Color: using 04-231 for each defects
color occur.
Black: using 04-113
Scanner 4 Check if the original glass, Clean it.
mirrors or lens is dirty.

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Parameter 5 Check the image processing Check the value of offsetting
adjustment parameters. adjustment for background
value processing (color), background
adjustment (black) and
background peak adjustment
for range correction (black).
6 Adjust the image processing While checking the above
parameters. encircled image, adjust the
reproduction level by the
offsetting adjustment for
background processing (color),
background adjustment (black)
and background peak
adjustment for range correction
(black).
Cover 7 Is the cover installed properly? Correct it.
(Is the drum exposed to the
external light?)
Auto-toner 8 Is the auto-toner sensor Check the operation of auto-
normal? toner sensor and readjust.
9 Is the toner supply operating Check the motor and circuits.
constantly?
Main charger 10 Is the main charger output Check the circuits.
output normal?
Developer bias 11 Is the developer bias proper? Check the circuits.
Developer unit 12 Is the contact between the drum Check the doctor-to-sleeve gap
and developer material proper? and pole position.
Developer 13 Using the specified developer Use the specified developer
material/Toner/ material, toner and drum? material, toner and drum.
Drum 14 Have the developer material Replace the developer material
and drum reached their PM life? and drum.
15 Is the storage environment of Use the toner cartridge stored
the toner cartridge 35oC or less in the environment within
without dew? specification.
Drum cleaning 16 Is the drum cleaned properly? Check the drum cleaning blade
blade pressure.
Transfer belt 17 Is the transfer belt cleaning Take off the transfer belt and
cleaning blade blade in proper contact with the check if the transfer belt
transfer belt? cleaning blade pressure spring
and pressure hook are installed
properly.
Toner dusting 18 Is the toner accumulated on the Remove the toner and clean
seals of the developer unit? the seals.

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8.5.6 Moire/lack of sharpness
B
8
A
Fig.8-13
Moire

Density 1 Check the gradation Perform the forced
reproduction reproduction. performing of image quality
closed-loop control (05-2742)
adjustment.
Parameter 2 Check the image processing Check the sharpness
adjustment parameters. adjustment value.
value 3 Adjust the image processing While checking the above
parameters. encircled images A and B,
decrease moire by sharpness
adjustment.
Printer section 4 Check the printer output Output the test patterns and When defects
image. check them. occur,
Color: using 04-231 for each perform the
color correspondin
Black: using 04-113 g
troubleshootin
g procedures.
Lack of sharpness

Density 1 Check the gradation Perform the forced
reproduction reproduction. performing of image quality
adjustment.

8 - 299
Parameter 2 Check the image processing Check the sharpness
adjustment parameters. adjustment value.
value 3 Adjust the image processing While checking the above
parameters. encircled image A, increase
sharpness by sharpness
adjustment.

8 - 300
8.5.7 Toner offset
Black solid
Feeding direction
Approx.
188 mm
Shadow image
Fig.8-14
8
Toner offset (Shadow image appears approx. 188 mm behind the high density image.)

Fuser unit 1 Is the pressure between the Check the pressure removal
fuser belt and pressure roller parts and pressure
proper? mechanism.
2 Is there scratch on the fuser Replace the fuser belt or the
belt or pressure roller pressure roller.
surface?
3 Has the fuser belt or pressure Replace the fuser belt or the
roller reached its PM life? pressure roller.
4 Is the fuser belt temperature Check and correct the control
proper? circuit.
Paper 5 Is the paper type Use the proper type of paper
corresponding to its mode? or select the proper mode.
6 Using recommended paper? Use the recommended paper.
Developer 7 Is the specified developer Use the specified developer
material used? and toner.
Scanner 8 Are the mirrors, original glass Clean them.
or lens dirty?
Image quality 9 Is the control activated? Check the image quality
control control related codes.
Density 10 Is the density too high? Perform the forced
performing of image quality
adjustment.

8 - 301
Printer density 11 Check the density of printer Output the test patterns and When defects
output image. check them. occur,
Color: perform the
using 04-231 for each color correspondin
Black: g
using 04-113 troubleshootin
g procedures.

8 - 302
8.5.8 Blurred image
Feeding direction
Fig.8-15
8
Cause/Section Step Check item Measures

Scanner 1 Is the scanner bedewed? Clean it.
Drum 2 Is the drum bedewed or dirty? Wipe the drum with dry cloth.
Be sure never use alcohol or other
organic solvents because they have
bad effect on the drum.
Ozone exhaust 3 Is the ozone exhaust fan operating Check the connection of the
properly? connector.
4 Is the ozone filter stained or Replace it.
damaged?
Main charger 5 Check if the inside wall in the case of Clean the inside wall in the case.
the main charger unit is dirty or there
is any fouling in the case of the main
charger unit.
6 Check if the main charger grid is Replace the main charger grid.
corroded, or rusted, or there is any
fouling on the grid.

8 - 303
8.5.9 Poor fusing
Feeding direction
Fig.8-16

Electric power/ 1 Is the connector in proper contact Correct it.
control with the equipment?
abnormal 2 Is the IH control circuit working Replace the IH board.
properly?
2 Is the IH control circuit (switching Replace the switching regulator.
regulator) working properly?
3 Are the connectors on the LGC board Reconnect them.
and joint connectors connected
properly?
4 Is the LGC board normal? Replace the LGC board.
5 Is the harness connected with the Replace the harness.
LGC board short circuited or open
circuited?
Pressure 6 Are the pressure springs working Check/adjust the pressure springs.
between fuser properly?
belt and
pressure roller
improper
fuser belt 7 Is the temperature of fuser belt too Check/correct the setting value of
temperature low? fuser belt temperature.
Clean or replace the thermopiles.
Check/correct the related circuit.
Developer 8 Using the specified developer Use the specified developer material
material and material and toner? and toner.
toner
Paper 9 Is the paper damp? Change the paper.
10 Is the paper type corresponding to its Use the proper type of paper or select
mode? the proper mode.
11 Using the recommended paper? Use the recommended paper.
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8.5.10 Blank print
Feeding direction
Fig.8-17
8

High-voltage 1 Is the high-voltage transformer output Adjust the output and correct the
transformer defective? circuit, or replace the transformer.
(1st/2nd 2 Are the connector of the high-voltage Reconnect the harness securely.
transfer roller harness securely connected? Replace the high-voltage harness.
and developer Is the harness open circuited?
bias)
Developer unit 3 Is the developer unit installed Check/correct the developer sleeve
securely? coupling engaging.
4 Do the developer sleeve and mixer Check/correct the developer drive
rotate? system.
5 Is the developer unit filled up with the Check that the charger grid is not
developer material? dirty. (The developer material may be
reduced due to the carrier offset.)
6 Is the developer material properly Remove foreign matter from the
transported? developer material, if any.
7 Is there any magnetic brush phase Check the developer pole position.
error?
8 Is the doctor sleeve gap incorrect? Adjust the gap with the doctor-sleeve
jig.
Drum 9 Is the drum rotating? Check that the drum shaft is inserted.
Check the drum drive system.
10 Is the drum grounded? Check the contact of the grounding
plate.

8 - 305
Transfer unit 11 Is the transfer belt in proper contact Check if the contact releasing lever is
with the drum? at releasing position. Check the
installation of the transfer belt.
12 Is the transport of the transfer belt Check the installation of the transfer
normal? belt or transport mechanism.
13 Is the 2nd transfer roller contacted Check the connection of the
and released properly? connector of 2nd transfer roller
contact clutch and open circuit of
harness.
switching 14 Is the power supply output (5.1VD) Replace the switching regulator.
regulator normal?
Harnesses for 15 Are the connectors securely Reconnect the connectors securely.
SLG, SYS, connected? Is any harness between Replace the harness.
LGC and LDR the boards open circuited?
boards
Laser optical 16 Was the protection seal of slit Remove the protection seal.
unit removed when replacing the unit?

8 - 306
8.5.11 Solid print
Feeding direction
Fig.8-18
8

Exposure lamp 1 Does the exposure lamp light? Check the contact of the inverter
Inverter connector.
If the inverter does not work, replace
it.
If the lamp does not work, replace it.
Main charger 2 Is the main charger securely Reinstall it securely.
installed?
3 Does the needle electrode not come Reinstall it securely.
off?
High-voltage 4 Is the high-voltage transformer output Adjust the output and correct the
transformer defective? circuit, or replace the high-voltage
(main charger transformer.
needle 5 Are the connector of the high-voltage Reconnect the harness securely.
electrode/grid harness securely connected? Replace the high-voltage harness.
bias) Is the harness open circuited?
Harnesses for 6 Are the connectors securely Reconnect the connectors securely.
SLG, SYS, IMG connected? Is any harness between Replace the harness.
and LGC the boards open circuited?
boards Is the connector between the SYS
and IMG boards not disconnected?
Is the connector between the LGC
and IMG boards not disconnected?
Scanner 7 Is there foreign matter in the optical Remove it.
path?
Bedewing of 8 Is the scanner or the drum bedewed? Clean the mirrors, lens and drum.
scanner and Keep the power cord plugged so that
drum the damp heater can work.

8 - 307
8.5.12 White banding or white void (in feeding direction)
Feeding direction
Fig.8-19

Scanner 1 Is there foreign matter or dust in the Clean the lens and mirrors.
optical path?
Laser optical 2 Perform the enforced performing of When the enforced performing of
unit, Main image quality closed-loop control (05- image quality closed-loop control is
charger grid 2742). performed, the automatic cleaning of
main charger and the LSU slit glass
cleaning are performed at the same
time.
Laser optical 3 Is there foreign matter or dust on the Remove any dirt or foreign matters.
unit slit glass? (The slit glass can be cleaned even
when the process unit is taken off.)
Developer unit 4 Is there foreign matter inside the Check if there is a white streak in the
developer unit or on the developer developer material on the developer
sleeve? sleeve. Scrape off foreign matter
around the white streak using a jig.If
there is no white streak, put the sheet
of paper with a white banding to the
developer sleeve, and scrape off the
developer material around the white
band to see if there is foreign matter
in it. Scrape off foreign matter and
developer material on the developer
sleeve.
 P. 7-26"7.6.7 Developer unit (K, Y,
M, and C)"

8 - 308
Drum 5 Is there foreign matter on the drum Remove foreign matter.
seal?
6 Do any paper fibers or dirt adhere to Remove the paper fibers or dirt.
the developer unit and contact with
the drum?
7 Is there scratch or foreign matter on Replace the drum. If there is a
the drum surface? convex foreign matter adhering to the
drum surface, it indicates that the
blade edge at this area is worn out. In
this case, replace both the drum and
the drum cleaning blade.
Main charger 8 Is there foreign matter on the charger Remove foreign matter.
grid grid?
Discharge LED 9 Has any LED of Discharge LED gone Replace the Discharge LED.
out?
Transfer unit 10 Is there scratch or foreign matter on Replace the transfer belt.
the transfer belt surface?
11 Are the harness or foreign matters in Correct or remove them.
contact with the transfer belt surface?
12 Is there any scratch or hole on the Replace the 1st/2nd transfer roller.
1st/2nd transfer roller? 8
13 Is there any foreign matter on the 2nd Remove foreign matter or clean the
transfer facing roller? roller.
Transport path 14 Does the toner image touch foreign Remove foreign matter.
matter after transfer, before entering
the fuser unit?

8 - 309
8.5.13 White banding (at right angles to feeding direction)
Feeding direction
Fig.8-20

time.
Main charger 2 Is there foreign matter on the Remove foreign matter.
charger?
3 Is the terminal contact poor? Clean or adjust the terminals.
4 Check if the inside wall in the case of Clean the inside wall in the case.
the main charger unit is dirty or there
is any fouling in the case of the main
charger unit.
5 Check if the main charger grid is Replace the main charger grid.
corroded, or rusted, or there is any
fouling on the grid.
Drum 6 Is there any abnormalities on the Replace the drum.
drum surface?
plate.
Discharge LED 8 Is the Discharge LED lighting Replace the Discharge LED.
properly?
Developer unit 9 Is the developer sleeve rotating Check the developer drive system, or
correctly? clean the sleeve surface.
Is there any abnormalities on the
sleeve surface?
10 Is the connection of developer bias Correct it.
supply terminal normal?

8 - 310
Drive systems 11 Is the drum, scanner or transfer belt Check each drive system.
jittery?
High-voltage 12 Is the high-voltage transformer output Check/correct any electric leakage
transformer defective? and related circuits.
(main charger If the high-voltage transformer does
needle not work, replace it.
electrode/grid,
1st/2nd
transfer roller
and developer
bias)

8 - 311
8.5.14 Skew (slantwise copying)
Feeding direction
Fig.8-21

Drawer/LCF 1 Is the drawer or LCF properly Reinstall the drawer or LCF properly.
installed?
2 Is too much paper loaded in the Reduce paper to 550 sheets or less.
drawer or LCF? (Tandem LCF:
feeding side 1200 sheets or less/
stack,
standby side 1200 sheets or less/
stack)
3 Is the paper corner folded? Change the paper direction and
reinsert it.
4 Are the drawer or LCF side guides Adjust the side guides.
properly set?
Paper feed 5 Is the surface of paper feed roller Clean the roller surface with alcohol,
roller dirty? or replace the roller.
Rollers 6 Is each roller improperly fixed to the Check E-rings, pins and clips.
shaft?
Aligning 7 Is the aligning amount proper? Increase the aligning amount.
amount
Registration 8 Is the registration roller spring Mount the spring correctly. Clean the
roller removed? roller if it is dirty.
Registration 9 Is the registration guide improperly Correct it.
guide installed?
2nd transfer 10 Is the 2nd transfer front guide Correct it.
front guide installed properly?
RADF 11 Is the RADF installed and adjusted Reinstall and readjust it.
properly?
Transfer unit 12 Is the transfer belt unit installed Correct it.
properly?

8 - 312
8.5.15 Color banding (in feeding direction)
Feeding direction
Fig.8-22
8

time.
Scanner 2 Is there foreign matter in the optical Clean the slit, lens and mirrors.
path?
3 Is there dust or stain on the shading Clean it.
correction plate or ADF original
glass?
Main charger 4 Is there foreign matter on the charger Remove foreign matter.
grid?
5 Is the charger grid dirty or deformed? Clean or replace the charger grid.
6 Is there foreign matter on the main Remove foreign matter.
charger?
7 Is the needle electrode dirty or Clean or replace the needle
deformed? electrode.
8 Is the needle electrode cleaner dirty Clean or replace the needle electrode
or deformed? cleaner.
9 Is the inner surface of charger case Clean inside.
dirty?
Drum cleaner 10 Is there any foreign matter on the Clean or replace the drum cleaning
drum cleaning blade edge? blade.
11 Is toner recovery defective? Clean the toner recovery auger
section.

8 - 313
Transfer unit 12 Are the harness or foreign matters in Correct or remove them.
contact with the transfer belt surface?
13 Is there paper dust on the edge of Clean or replace the transfer belt
transfer belt cleaning blade? cleaning blade.
14 Is the transfer belt cleaning blade in Take off the transfer belt and check if
proper contact with the transfer belt? the transfer belt cleaning blade
pressure spring is installed properly.
15 Is the paper mode correct for the Set the correct paper mode. If streaks
paper in use? still appear in the correct paper mode,
follow step 16.
16 Is the bias output dependent on the Perform the following (*1) adjustment
2nd transfer bias? (05 mode).
Fuser unit 17 a. Is there dirt or scratches on the a. Clean or replace them.
fuser belt and pressure roller. b. Clean the thermistor.
b. Is the thermistor dirty?
Drum 18 Are there scratches on the drum Replace the drum.
surface?
Laser optical 19 Is there foreign matter or dust on the Remove foreign matter or dust.
unit slit glass?
(*1): Decrease the corresponding 2nd transfer bias output as follows depending on what happened,
and check if the residual image has changed and adjust the value accordingly.
Front side, color mode

Decrease the value of the code 05-2934-0 to -9 by 1 while you are checking how the streaks have
changed.
Back side, color mode

changed.
Front side, black mode

changed.
Back side, black mode

changed.

8 - 314
8.5.16 Color banding (at right angles to feeding direction)
Feeding direction
Fig.8-23
8

time.
Main charger 2 Is the needle electrode dirty or Clean or replace the needle
Fuser unit 3 Is the fuser belt or pressure roller Clean them.
dirty?
High-voltage 4 Is the high-voltage transformer output Check the circuit and replace the
transformer defective? high-voltage transformer if not
(main charger working.
needle 5 Is each joint of high-voltage output Reconnect each joint.
electrode/grid loosened? (Check if any electric
and transfer leakage is causing noise.)
roller bias)
Drum 6 Is there deep scratch on the drum Replace the drum, especially if the
surface? scratch has reached the aluminum
base.
7 Are there fine scratches on the drum Check and correct the contact of
surface (drum pitting)? cleaning blade and recovery blade.
plate.
2nd transfer 9 Is the 2nd transfer roller rotating Clean the roller area or replace the
roller normally? roller.
Scanner 10 Is there foreign matter on the carriage Remove foreign matter.
rail?

8 - 315
8.5.17 White spots
Feeding direction
Fig.8-24

time.
Developer unit/ 2 Is the toner density of developer Check and correct the auto-toner
Toner cartridge material proper? sensor and toner supply operation.
Check if the amount of toner is
sufficient in the toner cartridge.
3 Is the doctor-sleeve gap proper? Adjust the gap.
Developer 4 Using the specified developer Use the specified developer material,
material/Toner/ material, toner and drum? toner and drum.
Drum 5 Have the developer material and Replace the developer material and
drum reached their PM life? drum.
6 Is the storage environment of the Use the toner cartridge stored in the
toner cartridge 35oC or less without environment within specification.
dew?
7 Is there any dent on the surface of the Replace the drum.
drum?
8 Is there any film forming on the drum? Clean or replace the drum.
9 Is the drum bedewed? Wipe the drum surface with a piece of
dry cloth.
Transfer unit 10 Is there any foreign matter or oil on Remove foreign matter.
the transfer belt surface? If there is any oil, clean it off with
alcohol.
11 Is there foreign matter on the transfer Clean the 2nd transfer facing roller
belt or 2nd transfer facing roller? and the transfer belt.

8 - 316
Main charger 12 Is there foreign matter on the Remove it.
charger?
13 Is the needle electrode dirty or Clean or replace the needle
High-voltage 14 Is the high-voltage transformer output Adjust the output.
transformer defective?
(main charger
needle
electrode/grid,
developer 1st/
2nd transfer
roller bias)
Paper 15 Is the paper type corresponding to its Use the proper type of paper or select
mode? the proper mode.

8 - 317
8.5.18 Poor transfer
Feeding direction
Fig.8-25

Transfer unit 1 Is the transfer belt or 1st/2nd transfer Clean it.
rollers dirty?
2 Is the transfer belt in proper contact Correct it.
with the drum?
3 Is the 2nd transfer roller in proper Correct it.
contact with the transfer belt?
4 Is there any deformation or Replace the belt.
abnormalities on the transfer belt?
5 Is the 2nd transfer facing roller dirty?
Clean the 2nd transfer facing roller
and the transfer belt.
Replace the cleaning pad.
Paper 6 Is the high-voltage fed to the 2nd If any contact failure occurs in the
transfer roller correctly? feeding area (e.g. the conductive
bushing and spring come off), correct
it.
7 Is paper in the drawer or LCF curled? Reinsert paper with reverse side up
or change paper.
8 Is paper in the drawer or LCF damp? Change paper.
Avoid storing paper in damp place.
Registration 9 Is the registration roller Clean the roller, remount the spring,
roller malfunctioning? or replace defective motor-related
parts.
High-voltage 10 Is the high-voltage transformer output Check the circuit and adjust the
transformer defective? transformer output.
(1st/2nd 11 Are the high-voltage harness and Correct them if loosened.
transfer roller terminals in proper contact?
bias)

8 - 318
2nd transfer 12 Is there any abnormality on the cam, Check if the cam, pusher and
contact/release pusher and actuator? actuator are installed correctly and
unit there are no damages on them.
(cam unit) Repair or replace them if needed.
13 Is the 2nd transfer pressure reduction Invalidate the 2nd transfer pressure
operating correctly during Thick reduction operation (change the
paper printing? value from “1” to “0” for 08-4663.),
and check if the transfer failure is
cleared.
If it still persists, perform step 12
again.

8 - 319
8.5.19 Uneven image density 1
Feeding direction
Fig.8-26

time.
Main charger 2 Is the main charger dirty? Clean it or replace the needle
electrode.
Transfer unit 3 Is the transfer belt in proper contact Check if the transfer belt is installed
with the drum? properly.
Check if the TBU lock lever is in the
release position.
4 Is the transfer belt or 1st/2nd transfer Clean the belt.
rollers dirty?
5 Is 2nd transfer roller in proper contact Correct it.
with the transfer belt? (Is the roller
tilted?)
6 Is there any abnormalities or Replace the transfer belt.
deformation on the transfer belt?
Laser optical 7 Is there foreign matter or dust on the Clean the slit glass.
unit slit glass?
Discharge LED 8 Is the Discharge LED dirty? Clean it.
9 Has any LED of Discharge LED gone Replace it.
out?

8 - 320
Developer unit 10 Is the magnetic brush in proper Adjust the doctor-sleeve gap.
contact with the drum?
11 Is the developer unit pressure spring Check the pressure spring.
applying properly?
12 Is the transport of developer material Remove foreign matter if any.
poor?
Scanner 13 a. Is the RADF open? a. Close the RADF.
section b. Is the original glass, mirrors, or b. Clean them.
lens dirty?

8 - 321
8.5.20 Uneven image density 2
Feeding direction
Fig.8-27
Feeding direction
Fig.8-28

8 - 322
Developer unit 1 Is the layer of the developer material • Remove the foreign matter in the
on the developer sleeve where the developer unit.See “2. Removal of
density is uneven thin or lacking? foreign matter in the developer
unit” in “7.6.7 Developer unit (K, Y,
M and C)”.
• Clean the developer unit.See “1.
Cleaning” in “7.6.7 Developer unit
(K, Y, M and C)”.
2 Does uneven image density occur Adjust the doctor-sleeve gap close to
again? the upper limit value of the
adjustment standard.See “6.4.3
Adjustment of the doctor-sleeve gap”.

8 - 323
8.5.21 Faded image (low density)
Feeding direction
Fig.8-29

time.
Toner empty 2 Is the “ADD TONER” symbol Replace the toner cartridge.
Auto-toner blinking?
circuit 3 Is there enough toner in the Check the auto-toner circuit function.
cartridge?
4 Is the toner density of developer
material too low?
Toner motor 5 Is the toner motor malfunctioning? Check the motor drive circuit.
Toner cartridge 6 Are there any abnormalities in the Replace the toner cartridge.
toner cartridge?
Developer 7 Has the developer material reached Replace developer material.
material its PM life?
Developer unit 8 Is the magnetic brush in proper Check the developer unit installation.
contact with the drum? Check the doctor-sleeve gap and
pole position.
Main charger 9 Is the main charger dirty? Clean it or replace the needle
electrode.
Drum 10 Is there film forming on the drum Clean or replace the drum.
surface?
11 Has the drum reached its PM life? Replace the drum.
Transfer unit 12 Is the transfer belt or the 1st transfers Clean the transfer belt and the 1st
roller dirty? transfers roller.
13 Is the 2nd transfer roller reached its Replace the 2nd transfer roller.
PM life?
8 - 324
High-voltage 14 Is the high-voltage transformer output Adjust the high-voltage transformer
transformer settings improper? output.
(developer 15 Are the connector of the high-voltage Reconnect the harness securely.
bias) harness securely connected? Is the Replace the high-voltage harness.
harness open circuited?
2nd transfer 16 Is there any abnormality on the cam, Check if the cam, pusher and
contact/release pusher and actuator? actuator are installed correctly and
unit there are no damages on them.
(cam unit) Repair or replace them if needed.
17 Is the 2nd transfer pressure reduction Invalidate the 2nd transfer pressure
operating correctly during Thick reduction operation (change the
paper printing? value from “1” to “0” for 08-4663.),
and check if the transfer failure is
cleared.
If it still persists, perform step 16
again.

8 - 325
8.5.22 Image dislocation in feeding direction
Feeding direction
Fig.8-30

Adjustment 1 Is same dislocation on every copy? Adjust the scanner/printer using the
error of Adjustment Mode.
scanner or
printer section
Registration 2 Is the registration roller dirty, or is the Clean the roller with alcohol.
roller spring removed? Reinstall the spring.
3 Is the registration motor Adjust or replace the gears, etc. if
malfunctioning? they are not engaged properly.
4 Is the registration motor operating Replace the registration motor.
normally? (Is the timing of operation
delaying?)
Paper feed 5 Are the paper feed clutch and Check the circuit or the clutch and
clutch, transport clutch malfunctioning? replace them if necessary.
Transport
clutch
Aligning 6 Is the aligning amount proper? Decrease the aligning amount.
amount
Each roller 7 Are the roller and shaft not fixed Check the E-ring, pin and clip.
securely?
8 Is the roller surface dirty? Clean the roller surface with alcohol
or replace it.
Registration 9 Is the registration guide improperly Reinstall the guide.
guide installed?

8 - 326
8.5.23 Image jittering
Feeding direction
Fig.8-31
8

- 1 Is the toner image on the drum If proper, perform step 1 to 3;
proper? otherwise perform step 4 and after.
Registration 2 Is the registration roller rotating Check the registration roller section
roller normally? and its springs.
Transfer unit 3 Is the transfer belt or 2nd transfer Check the drive system and replace
roller operating normally? the transfer belt or 2nd transfer roller
if necessary.
Fuser unit 4 Are the fuser belt and pressure roller Check the drive system.
rotation proper? Replace the fuser belt, fuser roller
Is the fuser belt transportation and pressure roller if necessary.
proper?
Drum 5 Is there large scratch on the drum? Replace the drum.
Scanner 6 Is the slide sheet defective? Replace it.
7 Are there any abnormalities on the Replace the feet.
carriage feet?
8 Is the tension of timing belt Correct the tension.
inappropriate?
9 Is the carriage drive system Check the carriage drive system.
malfunctioning?
10 Are any mirrors loosely installed? Install them properly.
Drum drive 11 Is the drum drive system Check the drum drive system.
system malfunctioning? Clean or replace the belts, pulleys,
bushings if they have dirt or
scratches.

8 - 327
Developer unit 12 Is there any abnormality on the Check the driving gear in the
driving gear in the developer unit? developer unit.
Replace the driving gear if it is worn
out.
Remove any developer material from
the driving gear, and then reapply
grease.

8 - 328
8.5.24 Poor cleaning
Notes:
Poor cleaning may occur in feeding direction.
Feeding direction
Fig.8-32

Developer 1 Is the specified developer material Use the specified developer material
material used? and toner.
Drum cleaner 2 Is there dust on the drum cleaning Clean or replace it.
blade edge?
3 Is the drum cleaning blade peeled? Replace the blade.
Transfer belt 4 Is there paper dust on the edge of Clean or replace it.
cleaner transfer belt cleaning blade?
5 Is the transfer belt cleaning blade Replace the blade.
peeled?
Toner recovery 7 Is the toner recovery defective? Clean the toner recovery auger.
auger Check the cleaning blade pressure.
Fuser unit 8 Is there any bubble-like defect on the Replace the fuser belt. Check and
fuser belt (approx. 188 mm pitch on modify the heater IH control circuit.
the image)?
9 Have the fuser belt and pressure Replace them.
roller reached their PM life?
10 Is the pressure between the fuser belt Check and adjust the pressure
and pressure roller proper? mechanism.
11 Is the temperature of fuser belt Check/correct the setting value of
proper? fuser belt temperature.
Clean or replace the thermopiles.
Check and correct the circuit.

8 - 329
8.5.25 Uneven light distribution
Feeding direction
Fig.8-33

time.
Original glass 2 Is the original glass dirty? Clean the glass.
Main charger 3 Are the needle electrode, grid and Clean or replace them.
case dirty?
Discharge LED 4 Is the Discharge LED dirty? Clean it.
Scanner 5 Are the reflector, exposure lamp, Clean them.
mirrors, lens, etc. dirty?
Exposure lamp 6 Is the exposure lamp tilted? Adjust the installed position of the
lamp.
7 Is the lamp discolored or degraded? Replace it.
Process unit 8 Is the laser beam interrupted by a Remove the foreign material.
foreign material adhering to the
doctor blade area of the developer
unit or the charger case of the main
charger?

8 - 330
8.5.26 Blotched image
Feeding direction
Fig.8-34
8

Paper 1 Is the paper type corresponding to its Check the paper type and mode.
mode?
2 Is paper too dry? Change paper.
Transfer unit 3 Is the transfer belt in proper contact Correct it.
with the drum?
4 Is the 2nd transfer roller in proper Correct it.
contact with the transfer belt?
5 Are there any abnormalities on the Clean or replace the transfer belt.
transfer belt?
High-voltage 6 Is the high-voltage transformer output Adjust the output. Replace the
transformer abnormal? transformer, if necessary.
(1st/2nd
transfer roller
bias)

8 - 331
8.5.27 Stain on the paper back side
Feeding direction
Printing side of 1st page

The edge of image
cut off.
Feeding direction
Back side of 2nd page

Fig.8-35

8 - 332
Image 1 Is the margin adjustment of image Adjust the margin.
adjustment/ correct?
setting 2 Is the margin adjustment of image Adjust the margin.
correct when the paper size is not
selected in bypass feeding?
3 Is the margin adjustment of image at Adjust the margin. (05-4064)
duplexing correct?
4 Is the image location in primary/ Adjust the location.
secondary scanning direction
correct?
5 Is the reproduction ratio of image in Adjust the reproduction ratio.
primary/secondary scanning
direction correct?
6 Is the tab setting correct? Correct the setting.
Paper feeding 7 Does the size of paper in the drawer Use the appropriate paper size or
/Transport or LCF correspond to the setting? correct the size setting.
area 8 Is the width between the slides in the Correct the position of the slides.
drawer correct (too wide)?
9 Is the width between the slides of the Correct the width.
bypass tray correct (too wide)?
8
10 Is the sideways deviation adjustment Adjust the deviation.
for drawers or slides of the bypass
tray correct?
11 Is the paper aligning amount Adjust the aligning amount.
sufficient?
12 Are the feed roller and transport Clean or replace the rollers.
roller dirty or worn out?
13 Does the paper mode correspond to Use the appropriate paper type or
the paper type? paper mode.
14 Using the recommended paper? Use the recommended paper.
Transfer unit 15 Is there any stain caused by a poor Clean the transfer belt.
cleaning, etc. on the transfer belt?
17 Is the 2nd transfer roller rotating Clean the area around the roller.
properly? Otherwise replace the roller.
18 Is there any foreign matter or stain Clean or replace the roller.
on the 2nd transfer roller?
19 Has the 2nd transfer roller reached Replace the 2nd transfer roller.
to its PM life?
2nd transfer 20 Is there any staining caused by poor Clean the 2nd transfer roller.
unit cleaning, etc. on the 2nd transfer
roller?
21 Is the 2nd transfer roller cleaning Check if the 2nd transfer roller
blade in proper contact with the 2nd cleaning blade is properly installed.
transfer roller?
22 Has the 2nd transfer roller or the 2nd Replace the 2nd transfer roller or the
transfer roller cleaning blade 2nd transfer roller cleaning blade.
reached the end of its PM life?

8 - 333
Fuser unit 23 Are the fuser belt, pressure roller, Clean the fuser belt, pressure roller,
separation plate, separation fingers separation plate, separation fingers
and edge thermistor dirty? and edge thermistor.
To check the separation plate, take it If the separation plate has been taken
off and check its front and back off, check the gap between the
sides. Check the gap between the separation plate and the fuser belt.
separation plate and the fuser belt. Then adjust the gap.
 P. 6-106"6.11.4 Gap adjustment for
separation plate"
24 Is the rib of transport guide dirty? Clean the rib.
25 Check the settings of the self
diagnostic codes.
• Is the value for pressure roller • Set the value for Pressure roller
contact / release setting (08- contact / release setting (08-5248)
5248) “1” (Release)? to “1” (Release).
• Are the values for Plain paper: • Set the values for Plain paper:
Heater forced On time (08-2012- Heater forced On time (08-2012-0
0 to 3) “0” (Invalid)? to 3) to “0” (Invalid).
• Are the values for Time setting to • Set the values for Time setting to
keep temperature for print keep temperature for print
operation at print end (08-2179-0 operation at print end (08-2179-0 to
to 2) “0” (Invalid)? 2) to “0” (Invalid).

8 - 334
8.5.28 White void in the halftone
Feeding direction 8
Fig.8-36

Paper 1 Does the paper mode correspond Check the paper type.
to the paper type? Use the recommended paper.
2 Is the paper damaged such as Replace the paper.
curled?
Fuser unit 3 Installed position of the fuser unit Install it correctly.
4 Is there any stain on the metal Clean the paper guide.
plate of the paper guide?
5 Is there any deformation or scratch Replace the paper guide.
on the metal plate of the paper
guide?
6 Is there any stain on the rib plastic Clean the paper guide.
part in the paper guide?
2nd transfer unit 7 Are the plastic part and the sensor Install them correctly.
area bracket in the 2nd transfer rear
guide installed properly?

8 - 335
8.5.29 Paper wrinkle
There are 2 locations where the paper wrinkle occurs: before the fusing stage and in the fuser unit
See below to determine the case.
Smooth out the wrinkled paper. When there is no image in the wrinkled area
 See (1) “Paper wrinkle before fusing”.
Smooth out the wrinkled paper. When there is a copied image in the wrinkled area
 See (2) “Paper wrinkle in the fuser unit”.
(1) Paper wrinkle before fusing
Is paper properly set?

| NO  Set paper properly.
v
YES
Is there any abnormality such as scratch or wear on the transport roller?
| YES Replace the transport roller.
v
NO
1. Increase the adjustment value for the paper alignment.
(See 3.6.2 “Paper alignment at the registration roller”)
2. Increase the transport motor speed. (Adjust it at the code 05-4532.)
(2) Paper wrinkle in the fuser unit
Is the paper properly set?

| NO  Set the paper properly.
v
YES
Has the paper absorbed moisture?
| YES Use paper that has not absorbed moisture.
v
NO
Is flexible paper such as recycled paper used?
| YES  Switch to the recycled paper mode.
| (Select “RECYCLED PAPER” in MEDIA TYPE.)
v If the paper wrinkle still appears, proceed to NO.
NO
1. Adjust the inlet guide of the fuser unit and check if the paper wrinkle disappears. (Fig. 5-28)
Fig.8-37

8 - 336
8.5.30 Residual image
<Correct image>
Type A Type B
Approx 188mm Feeding Approx 188mm Feeding

direction direction
Fig.8-38
2 types (A and B) of residual images are identified. The common phenomenon is an image fused on the
photoconductive drum one round before appears faintly on the halftone part of the next image.

Main charger 1 Is the connector of each discharge Reconnect it securely.
LED securely connected?
2 Is any of the discharge LED dirty? Clean it.
Drum 3 Has any of the drums reached its PM Replace it.
life?
Transfer belt 4 Is the transfer belt unit properly Check and reinstall it properly.
unit (mainly the installed?
cause of type 5 Is the transfer belt contacting with the Check if the transfer belt is at the
B) drum properly? releasing position
Check if there is any damage to the
bracket of the 1st transfer roller.
6 Is the power supply spring on the rear Correct it.
side of the transfer belt unit
deformed?
7 Is the bias output dependent on the Refer to the explanation below.*
1st transfer bias?
* Decrease the corresponding 1st transfer bias output as follows according to the phenomena which
occurred, and check if the residual image has changed and adjust the value accordingly.

8 - 337
Plain paper and black
If the model is the e-STUDIO6550C, decrease the value of the code 05-2905-12 by 1 while you are
checking how the residual image has changed.
If the model is the e-STUDIO5540C or 6540C, decrease the value of the code 05-2905-5 by 1 while you
are checking how the residual image has changed.
Plain paper and color
Decrease all the values of the code 05-2905-0 to -4 by 1 while you are checking how the residual image
has changed.
Thick paper 1, 2, 3, 4 and black

Decrease the value of the code 05-2905-11 by 1 while you are checking how the residual image has
changed.
Thick paper 1, 2 and color

Decrease all the values of the code 05-2905-6 to -10 by 1 while you are checking how the residual
image has changed.
Thick paper 3, 4 OR special paper, OHP and color

Decrease all the values of the code 05-2905-13 to -17 by 1 while you are checking how the residual
image has changed.
Special paper, OHP / black

Decrease the value of the code 05-2905-18 by 1 while you are checking how the residual image has
changed.
Notes:
1. If the cause is the dependency on the 1st transfer bias, the residual image gradually
disappears as you decrease the value of the sub-code of this code.
2. However, the solid part of the image may become light or an uneven grain may appear on the
image if the value is too small. Check the image carefully and set the value at the point that all
the factors of the image are balanced.

8 - 338
8.5.31 Feathered image
Feeding direction
8
Fig.8-39
1) Confirmation
This phenomenon may occur when 10 K sheets of paper with a low printing ratio (lower than 3%) are
being printed continuously in the 2-sheet intermittent mode.
When the image shown above appeared, the developer material in the developer unit is probably
decreasing. In this case, pull out the process unit and then take out the drum cleaner unit of the same
color as the image. Then visually check the developer sleeve in the developer unit of the corresponding
color if the layer of the developer material is formed evenly over the roller. If the layer of the developer
material on the area corresponding to the feathered image is thinner than that on the other areas or
totally lacking, replace the developer material.
However, the replacement of the developer material must be performed at the very end. Proceed to “2)
Investigating the cause / taking measures”.
Lack of developer material layer on developer The developer material has greatly decreased.
sleeve (rear side) Most of the surface of the mixer shaft is exposed.
Lack of developer material layer
Developer material
Fig.8-40 Fig.8-41

8 - 339
2) Investigating cause / taking measures

Equipment 1 Check if the equipment is leaning to Reinstall the equipment horizontally.
installation the right side using a level. *1
Main charger 2 Are the needle electrode, grid and Clean or replace them.
case dirty?
Discharge 3 Is the discharge LED lit properly? Replace the discharge LED.
LED
Main pole 4 If no abnormalities are found in the 3 Correct the main (separation) pole
position items above, the main pole position position. *3
may deviate from the specified range
or the toner density may be
controlled to be lower than the
specified range. (Checking
impossible) *2
Developer 5 Is the layer of the developer material Replace the developer material.
material on the developer sleeve thin or
lacking?
*1 How to install the equipment horizontally
Repeat steps 72 and 73 in the unpacking instructions (shown below) to confirm that the equipment is
horizontally installed.
*2 The toner density is reset to the normal controlling level by replacing the developer material as the
last step. Therefore the only measure to be taken in this step is the correction of the main (separation)
pole position.
*3 How to correct the main (separation) pole position of the developer sleeve
Turn the pole position adjustment plate of the developer unit counterclockwise by 1 scale.
If the plate is adjusted to the end, turn it counterclockwise by the amount equivalent to 1 scale.
(Do not turn it more than 1 scale.)
Fig.8-42

8 - 340
8.5.32 Low density image (rear side)
Feeding direction
8
Fig.8-43
1) Confirmation
This phenomenon may occur when a large amount (10 K sheets or more) paper with a high printing
ratio (85% or higher) are being printed continuously.
When the image shown above appeared (the image area approx. 5 cm from the rear end is light or light
diagonal lines appear over the entire image), the developer material in the developer unit may greatly
increase. In this case, take out the developer unit of the same color as the image and then take off the
developer upper unit to check the amount of the developer material on the transport section under the
developer sleeve. If the amount of the developer material is extremely large, scoop up the developer
material with a sheet of paper or similar until the amount becomes proper.
After checking the amount, investigate the following:
If the developer material has greatly increased The amount of the developer material is proper
(rear side) (rear side)
Developer material
Developer material
Fig.8-44 Fig.8-45
2) Investigating cause / taking measures

8 - 341
Equipment 1 Check if the equipment is leaning to Reinstall the equipment horizontally.
installation the right side using a level. *1 *1
Developer unit 2 Check if the developer material has Reinstall the scraper properly.
accumulated on the sloping section Replace it if it is deformed or
outside of the discharging outlet. damaged.
Check if the scraper on it is
operating properly. *2
Toner density 3 If no abnormalities are found in the Correct the target toner density. *3
items above, the toner density may
be controlled to be higher than the
specified range. (Checking
impossible)
1 How to install the equipment horizontally
Repeat steps 77 and 78 in the unpacking instructions (shown below) to confirm that the equipment is
horizontally installed.
2 How to confirm the installation position or operation of the scraper

Check if the scraper is installed so that tit passes through the hole as shown in the figure.
Check if the coupling of the mixer is turned in the direction of the arrow in the figure.
Notes:
Never turn the coupling in the opposite direction because the scraper will be damaged.
Scraper Coupling
Hole
Fig.8-46

8 - 342
8.5.33 Roughness
Feeding direction
8
Fig.8-47

Fuser unit 1 Is the satellite roller for e- Install the heat pipe roller.
STUDIO5520C/6520C/6530C
installed instead of the heat pipe
roller?

8 - 343
8.5.34 Image tilting on leading edge
When a printed image at the leading edge of paper is tilted as shown below, correct this by adjusting
the bracket of TBU.
A Front Tilted volume: A-B
B Rear Feeding direction
Fig.8-48
<Procedure>
(1) Confirm the condition of the image tilting with a grid pattern.
(3) Remove 2 screws and take off the bracket of the transfer belt unit.
(4) To improve the degree of image tilting by 0.5 mm or less: Align the bracket to the upper
alignment position and secure it with 2 screws.
To improve the degree of image tilting by 0.5 mm or more: Align the bracket to the lower
alignment position and secure it with 2 screws.
Remarks:
Image tilting on the leading edge can be adjusted in the range of 1 mm or less by adjusting the
bracket of the TBU. (Note that the improvement volume may decrease depending on the
equipment.)
Upper Lower
Bracket
Fig.8-49

8 - 344
(5) Install the transfer belt unit.
(6) Confirm that there is no image tilting with the grid pattern.

8 - 345
8 - 346
9. REPLACEMENT OF PC BOARDS/HDD
9.1 Removal and Installation of PC Boards/HDD

Notes:
• When the PC board/HDD is replaced, refer to the respective Notes and Cautions of
“Replacement of PC boards and HDD” in Chapter  P. 9-22"9.2 Precautions, Procedures
and Settings for Replacing PC Boards and HDD".
• If the PC board has to be replaced due to an operational defect, this may have been caused
by a contact failure of the connector. Before replacing the board, disconnect and then
reconnect the connector to check if this action eliminates the operational defect.
9.1.1 SYS board cover

 P. 4-7"4.1.18 Rear cover" [1]
(2) Loosen 11 screws and take off the SYS
board cover [1] by slightly sliding it.
Fig.9-1
9.1.2 SYS board (SYS)
(1) Take off the SYS board cover.

 P. 9-1"9.1.1 SYS board cover"
(2) Disconnect 1 USB terminal and 6
connectors.
Fig. 9-2

REPLACEMENT OF PC BOARDS/HDD
9-1
(3) Remove 6 screws, release 2 locking
supports and take off the SYS board [1]. [1]
Fig. 9-3
9.1.3 SYS board case

(2) Disconnect 3 connectors on the IMG board
[1].
[1]
Fig. 9-4
Fig. 9-5

9-2
(4) Open the SYS board case slightly.
Then take off 2 harness clamps.
Fig. 9-6
(5) Open the SYS board case [1] for approx. 90
degrees.
[1]
Notes:
Open the board case gently during
maintenance work or similar.
Fig. 9-7
9.1.4 SYS board cooling fan (F27)

Fig. 9-8

9-3
(3) Slide the SYS board cooling fan in the
direction of the arrow in the figure to take it
off.
SYS board cooling fan
Fig. 9-9
9.1.5 IMG board (IMG)
(1) Take off the SYS board.

 P. 9-1"9.1.2 SYS board (SYS)"
Fig. 9-10
(3) Remove 8 screws and take off the IMG
board [1]. [1]
Fig. 9-11

9-4
9.1.6 LGC board (LGC)

 P. 4-7"4.1.18 Rear cover"
(2) Disconnect 28 connectors. 4C 1K
Notes:
cables at the proper positions. 3Y 2M
Fig. 9-12
(3) Remove 8 screws and take off the LGC
board [1]. [1]
Fig. 9-13
Notes:
When replacing or installing the LGC board,
be sure to attach the film [2] for the SRAM [2]
board <for the LGC board> (SRAM-L) [1]. [1]
*e-STUDIO5560C/6560C/6570C only
Fig. 9-14

9-5
9.1.7 LGC board case

 P. 4-7"4.1.18 Rear cover"
(2) Disconnect 28 connectors. 4C 1K
Notes:
cables at the proper positions. 3Y 2M
Fig. 9-15
(3) Release harness from 4 clamps and 6
clamps with a lock.
Fig. 9-16
(4) Remove 4 reusable bands, and take off the
harness guide.
[1]
Fig. 9-17

9-6
(5) Remove 4 screws and take off the LGC
board case [1]. [1]
Fig. 9-18
9.1.8 PFC board (PFC)

 P. 4-7"4.1.18 Rear cover"
(2) Disconnect 16 connectors. (in case of a 4-
drawer model)
Fig. 9-19
Notes:
If the equipment is a tandem LCF-model,
Fig. 9-20

9-7
(3) Remove 6 screws and take off the PFC
board [1]. [1]
Fig. 9-21
9.1.9 PFC board case

 P. 4-7"4.1.18 Rear cover"
(2) Disconnect 16 connectors. (in case of a 4-
drawer model)
Fig. 9-22
Notes:
If the equipment is a tandem LCF-model,
Fig. 9-23

9-8
(3) Remove 2 harness clamps on the upper side
of the case. Release harness from 4 clamps
with a lock.
Fig. 9-24
(4) Remove 4 screws and take off the PFC
board case [1].
Notes:
The removed PFC board case [1] can be
hooked on the equipment temporarily.
9
[1]
Fig. 9-25
9.1.10 Hard disk (HDD) (e-STUDIO5540C/6540C/6550C)
[A] Normal hard disk (SATA-HDD)

 P. 4-7"4.1.18 Rear cover"
Fig. 9-26

9-9
(3) Remove 6 screws and take off the hard disk.
Fig. 9-27
(4) Remove 4 screws and take off the hard disk
from the bracket. Hard disk
(5) Remove 2 screws and take off the 2 cables.
Bracket
Fig. 9-28
[B] Security hard disk (ADI-HDD)

 P. 4-7"4.1.18 Rear cover"
Fig. 9-29

9 - 10
(3) Remove 6 screws and take off the hard disk.
Fig. 9-30
[1].
(5) Remove 1 screw each and the 2 ground [1]
wires [2].
[2]
Fig. 9-31
(6) Remove 4 screws and take off the hard disk
[1].
[1]
Fig. 9-32

9 - 11
9.1.11 Hard disk (HDD) (e-STUDIO5560C/6560C/6570C)

 P. 4-7"4.1.18 Rear cover"
(2) Disconnect 2 connectors [1].
Notes:
Be sure to unlock the connector located on
[2]
the rear side by pinching the hooks [2] at the [2]
both ends before pulling it out upward.
[1]
Fig. 9-33
(3) Loosen 2 screws [1]. Remove 4 screws [2]
and take off the hard disk. [1]
[2]
[2]
Fig. 9-34
(4) Remove 1 screw and the ground wire [1].
(5) Remove 1 screw.
[1]
Fig. 9-35

9 - 12
(6) Remove 1 screw and the ground wire [1].
(7) Remove 1 screw and take off the bracket [2].
[2]
[1]
Fig. 9-36
(8) Take off the hard disk [1].
[1]
Fig. 9-37
9.1.12 HDD cooling fan (F28) (e-STUDIO5540C/6540C/6550C only)
(1) Open the SYS board case [1] for approx. 90

degrees. [1]
Notes:
Open the board case gently during
maintenance work or similar.
Fig. 9-38

9 - 13
(2) Disconnect 1 USB terminal and 3
connectors.
Fig. 9-39
(3) Release a harness from 1 harness clamp
and 10 harness clamps with a lock.
Fig. 9-40
(4) Lift the SYS board case [1] to remove it.
[1]
Fig. 9-41
(6) Remove 5 harness clamps with a lock.
Fig. 9-42

9 - 14
(7) Release harness from 1 clamp.
(8) Remove 2 screws and take off the HDD
cooling fan and duct.
Duct
HDD cooling fan
Fig. 9-43
9.1.13 SRAM board <for LGC board> (RAM-L)

 P. 4-7"4.1.18 Rear cover"
(2) Release 2 latches [1] and take off the SRAM
board for the LGC board with the case [2]. [1]
9
[1] [2]
Fig. 9-44
(3) Release 2 latches and take off the SRAM
board for LGC board from the case.
Latch SRAM board

<for LGC board>
Case
Fig. 9-45

9 - 15
Notes:
• The shape of the SRAM board for the
LGC board differs from the one for the
SYS board.Be sure to assemble the
SRAM board SRAM board
correct SRAM board. <for LGC board> <for SYS board>
Fig. 9-46
• Be sure to attach the film [2] for the

SRAM board <for the LGC board>
(SRAM-L) [1] when it is installed in the [2]
LGC board. [1]
*e-STUDIO5560C/6560C/6570C only
Fig. 9-47
9.1.14 SRAM board <for SYS board> (RAM-S)

(2) Release 2 latches [1] and take off the SRAM
board for the SYS board with the case [2]. [1]
[1]
[2]
Fig. 9-48

9 - 16
(3) Release 2 latches and take off the SRAM
board for SYS board from the case.
Latch SRAM board

<for SYS board>
Case
Fig. 9-49
Notes:
• The shape of the SRAM board for the
SYS board differs from the one for the
LGC board.
SRAM board SRAM board
Be sure to assemble the correct SRAM <for SYS board> <for LGC board>
board.
Fig. 9-50
• Be sure to assemble the correct SRAM

board.
[2]
[1]
Fig. 9-51

9 - 17
9.1.15 Switching regulator (PS)

 P. 4-7"4.1.18 Rear cover"
(2) Take off the PSU cover [1].
[1]
Fig. 9-52
(4) Release the harness from 1 harness clamp.
Fig. 9-53
(6) Take off the FIL board cover.
[1]
Fig. 9-54

9 - 18
Fig. 9-55
(8) Remove 4 screws and take off the switching
regulator [1].
[1]
Fig. 9-56
9.1.16 High-voltage transformer-1 (HVT1)

 P. 9-6"9.1.7 LGC board case" Black Blue Red Yellow
Yellow
 P. 9-8"9.1.9 PFC board case" Red
Blue
Black
Black Blue Red Yellow

Fig. 9-57

9 - 19
(4) Remove 7 screws, release 2 locking
supports and then take off the high-voltage
transformer-1.
High-voltage transformer-1
Fig. 9-58
9.1.17 High-voltage transformer-2 (HVT2)

Black Blue Red Yellow
Fig. 9-59
(5) Remove 6 screws, release 1 locking support
and then take off the high-voltage
transformer-2.
High-voltage
transformer-2
Fig. 9-60

9 - 20
9.1.18 FIL board

 P. 4-7"4.1.18 Rear cover"
(2) Loosen 1 screw and take off the FIL board
cover [1] by slightly sliding it.
[1]
Fig. 9-61
Black
White 9
Red
Yellow
Fig. 9-62
(4) Remove 4 screws and take off the FIL board
[1].
[1]
Fig. 9-63

9 - 21
9.2 Precautions, Procedures and Settings for Replacing PC
Boards and HDD
9.2.1 Precautions when replacing PC boards
• The ID for each equipment is registered on the LGC board, the IMG board, the SYS board and the
SLG board. So, if their replacement is required, be sure to replace only one board at a time.
• If more than one of the LGC board, the IMG board and the SYS board require replacement, replace
them in the following procedure.
1. First, replace one of the board to be replaced.
2. Turn the power ON and confirm that “READY” is displayed.
3. Turn the power OFF.
4. Replace another board that requires replacement.
5. Repeat steps 2 to 4.
• The LGC board and IMG board can be replaced without other settings.
• When the HDD requires replacement, see  P. 9-25"9.2.3 Precautions and procedures when
replacing the HDD".
• When the SYS board requires replacement, see  P. 9-30"9.2.4 Precautions and Procedures when
replacing the SYS board".
• When the SLG board requires replacement, see  P. 9-34"9.2.5 Procedures and settings when
replacing the SLG board".
• When SRAM board requires replacement, see  P. 9-35"9.2.6 Precautions and Procedures when
replacing SRAM board (for SYS board)" /  P. 9-42"9.2.7 Precautions and Procedures when
replacing SRAM board (for LGC board)".

9 - 22
9.2.2 HDD fault diagnosis
This code displays the HDD operation history, which is recorded in the HDD, on the control panel. HDD
failure can be diagnosed or predicted with the information displayed.
(1) Display
The following screen is displayed with setting code 08-9065. You can also refer to the same
information by pressing the [ON/OFF] button while pressing [5] and [C] simultaneously and then
selecting “5”.
HDD manufacturer Model name HDD serial number
Fig. 9-64
• Items supported differ depending on the HDD manufacturer.

• “---” is displayed on the VALUE, NAV and Worst columns if items are not supported.
(2) Usage
The combination of the values of ID=05 and c5 is used to diagnose whether or not the HDD has
a physical failure when HDD failure is suspected (service call F100 - F108, F121 or F122
occurred).
Result
Description Diagnosis
ID VALUE
05 0 Low possibility of physical failure HDD replacement
c5 0 is not required.
05 From 1 to 999 Defective sector has been reassigned and HDD is recovered. HDD replacement
c5 0 is not required.
05 Any value High possibility of defective sector existence. (There will be a HDD replacement
c5 1 or more possibility of physical failure depending on the use of HDD.) is recommended.
05 Either one is at High possibility of physical failure HDD replacement
c5 least 1000. is recommended.

9 - 23
Result
Description Diagnosis
ID VALUE
05 All values are High possibility of physical failure (A HDD connector, harness or HDD replacement
c5 displayed as SYS board may be one of the causes.) is recommended.
“-------”.
(3) ID=05 and c5
ID Name Description Remarks

05 Re-allocated Sector Count The number of sectors reassigned This value tends to increase at
HDD failure.
c5 Current Pending Sector Count The number of candidate sectors to This value tends to increase at
be reassigned HDD failure.
(4) Description of each ID
ID Name Meaning
01 Read Error Rate This attribute is a measure of the read error rate.
02 Throughput Performance This attribute is a measure of the throughput performance.
03 Spin Up Time This attribute is a measure of how quickly the drive is able to
spin up from a spun down condition.
04 Spin Start/Stop Count This attribute is a measure of the total number of spin ups
from a spun down condition.
05 Re-allocated Sector Count This attribute is a measure of the total number of reallocated
sectors.
07 Seek Error Rate This is a measure of the seek error rate.
08 Seek Time Performance This attribute is a measure of a drive's seek performance
during normal online operations.
09 Power-On Hours This attribute is a measure of the total time (hours or minutes
depending on disk manufacturer) the drive has been on.
0a Spin Retry Count This attribute is a measure of the total number of spin retries.
0c Power Cycle Count This attribute is a measure of the number of times the drive
has been turned on.
c0 Power off Retract Count This attribute is a measure of the total number of emergency
unloads.
c1 Load Cycle Count This attribute is a measure of the total number of load/
unloads.
c2 Temperature This attribute is a measure of the temperature in the HDD.
c3 ECC On the Fly Count This attribute is a measure of the total number of the ECC On
the Fly.
c4 Reallocation Event Count This attribute is a measure of the total number of the
reallocation events.
c5 Current Pending Sector Count This attribute is a measure of the total number of candidate
sectors to be reallocated.
c6 Off-Line Scan Uncorrectable Sector Count This attribute is a measure of the total number of
uncorrectable sectors found during the off-line scan.
c7 Ultra DMA CRC Error Count (Rate) This attribute is a measure of the total number of errors found
in data transfer in the Ultra-DMA mode.
c8 Write Error Rate This attribute is a measure of the write error rate.
Notes:
“Over-range” is displayed if the number of digits acquired from the HDD exceeds the maximum
digits which can be displayed on the control panel; however, this does not indicate an error.

9 - 24
9.2.3 Precautions and procedures when replacing the HDD
Notes:
• Replacing ADI-HDD with SATA-HDD is not possible. When replacing ADI-HDD, replace it with
another ADI-HDD.
• When the HDD is replaced, it is necessary to back up the data in the HDD before replacing
and to recover them after replacing.
• To maintain the security, ask users to perform the backup/restore for users’ data/information
in the HDD. The service technician can perform them only when users permit it.
• Some data in the HDD cannot be backed up and can be kept only on the paper.
• Do not replace the HDD and the SRAM board (for the SYS board) together.
• When the HDD is replaced, do not perform SRAM data formatting (Clear SRAM) before the
normal start-up.
• When the HDD is replaced, do not restore the back-up file before the normal start-up.
A procedure for replacing the HDD is shown below.
Start
[A] Back up data in HDD
[B] Print out "FUNCTION LIST FOR MAINTENANCE"
[C] Print out "FUNCTION" list

9
[D] Erase HDD
[E] Replace/Format HDD
[F] Reset user's setting item and restore data/information
[G] Reset "FUNCTION LIST FOR MAINTENANCE"
[H] Reset "FUNCTION" list
[I] Adjust image quality
Setting completed
Fig. 9-65

9 - 25
[A] Back up in HDD
Ask the user (machine administrator) to back up the data in the HDD. Refer to the table below for the
type of data, availability and method of backup.
Type of data in HDD Availability Backup method

Archive them in the “e-Filing” of
TopAccess. As for the backup in Box
data, all data (selectable by the box)
Image data in the e-Filing Available
can be backed up / restored in one
go by using “e-Filing Backup/
Restore Utility”.
F-code information, Template
Back them up in the “Administrator”
registration information, Address book Available
menu of TopAccess.
data
Export them in “Administrator” menu
Department management data Available
of TopAccess.
Export them in the “Administrator”
Log data (Print, Scan, FAX
Available menu of TopAccess. (Import cannot
(Transmission/Reception)
be performed.)
Copy them to the client computer via
Data in the shared folder (Scanned the network. (The data which have
data, Saved data of copy / FAX Available been copied to
transmission) the client computer cannot be
copied to the shared folder.)
Print waiting data (Copying data and
Finish printing them after supplying
FAX reception data that are waiting to
Not available paper or releasing the jam, etc. (The
be printed due to
data cannot be left.)
the paper run-out and jam, etc.)
Print job (Private print data, Schedule If any jobs are left, print them. (The
Not available
print data) data cannot be backed up.)
FAX saved data (Confidential / Print them. (The data cannot be
Not available
Bulletin board data) backed up.)
Registration data for FAX
Print them. (The data cannot be
transmission (Delayed transmission / Not available
backed up.)
Recovery transmission)
[B] Print out “FUNCTION LIST FOR MAINTENANCE”

(1) Enter the Service Mode.
 P. 5-5"5.2 Service UI"
(2) Select “FAX LIST PRINT MODE” and then press [NEXT].
(3) Select “Function list for Maintenance” and then press [PRINT].
[C] Print out “FUNCTION” list

(2) Press the [ADMIN] button, enter the password, and then press the [ENTER] button.
Notes:
Explain the procedure to the user (machine administrator) and ask him/her to enter his/her
password.
(3) Press the [LIST/REPORT] button and then the [LIST] button.
(4) Press the [FUNCTION] button. The “FUNCTION” list is printed out.

9 - 26
[D] Erase HDD
In case of the ADI-HDD:
(1) Turn the power ON while pressing [4] and the [CLEAR] button simultaneously.
(2) Key in [1] to select “1: Revert factory install status HDD.” and then press the [START] button.
Incase of SATA-HDD:
(2) Key in [6] to select “6: Erase HDD Security.” and then press the [START] button.
(3) Select “1. LOW”, “2. MEDIUM”, “3. HIGH” and “4. SIMPLE”.
[E] Replace / Format HDD

(1) Confirm that the power is turned OFF.
(2) Replace the HDD.

 P. 9-9"9.1.10 Hard disk (HDD) (e-STUDIO5540C/6540C/6550C)"
(3) Clear the partitions on the HDD.

1.Turn the power ON while pressing [3] and [CLEAR] button simultaneously.
2.When “Firmware Assist Mode” appears on the LCD, key in [3] to select “3: Format HDD.” and 9
3.When “Operation Complete” is displayed on the LCD, clearing of the partitions is completed.
(5) Format the service tech password.

1. Turn the power ON while pressing [3] and the [CLEAR] button simultaneously.
2. When “Firmware Assist Mode” appears on the LCD, key in [8] to select “8. Clear Service Tech
Password” and then press the [START] button.
3. When “Reset Complete” is displayed on the LCD, formatting of the service tech password is
completed.
(7) Update the master data using the USB media.

“ P. 11-6"11.1 Firmware Updating with USB Media"”
(9) When the Fax Unit (GD-1270) is installed, perform “Fax Set Up” (1*-100) and “Clearing the
image data” (1*-102).Then turn the power OFF.
(10) Start up with the Setting mode (08).
(11) Check the system ROM version (08-9930).

Confirm the version displayed on the LCD, and then press the [ENTER] button.

9 - 27
[F] Reset user’s setting items and restore data/information
Ask the user (machine administrator) to reset the user’s setting items and to restore data or information.
Refer to the following for the reset and restore:
Items to reset/restore Method

Printer driver Upload them in the “Administrator” menu of TopAccess.
F-code information, Template registering Restore them in the “Administrator” menu of TopAccess
information, Address book data
Department management data Import them in the “Administrator” menu of TopAccess.
Image data in the Electronic Filing Upload them in the “e-Filing” of TopAccess.
* When the SSL is enabled, perform the setting of the following items again with “Self-certificate” of
TopAccess.
Country Name
State or Province Name
Locality Name
Organization Name
Organizational Unit Name
Common Name
Email Address
* When wireless LAN is used, perform the setting again on the LCD panel.
(only when security with a certificate is used)
Also, upload the following certificate file with “Install Certificate for Wireless LAN” of TopAccess.
CA certificate
User certificate
[G] Reset “FUNCTION LIST FOR MAINTENANCE”

(1) Print out the “FUNCTION LIST FOR MAINTENANCE” list after the formatting. For how to print it
out, refer to  P. 9-26"[B] Print out “FUNCTION LIST FOR MAINTENANCE”".
(2) While pressing [1] and [3] simultaneously, turn the power ON. (Function Mode)
(3) Compare the lists which were printed before and after the formatting to check the setting items
having the different setting values. Set the value which was set before the formatting.
[H] Reset “FUNCTION” list

Reset the fax function by referring to the “FUNCTION” list that was printed out in “ P. 9-26"[C] Print
out “FUNCTION” list".
Notes:
Explain the user (machine administrator) about the next operation and ask him/her to enter his/
her password.
(3) Press the [FAX] button and then the [TERMINAL ID] button to set each item.
(4) Press the [INITIAL SETUP] button to set each item.

9 - 28
[I] Adjust image quality
(1) Start up with the Adjustment mode (05).
(2) Enter the password, and then press the [OK] button.
(If the password is not set for Service, press the [ENTER] button without entering anything.)
(3) Perform “Automatic gamma adjustment” <PPC> (05-7869).

 P. 6-31"6.2.1 Automatic gamma adjustment"
(4) Perform “Automatic gamma adjustment” <PRT> (05-8008, 8009).


9 - 29
9.2.4 Precautions and Procedures when replacing the SYS board
A procedure for SYS board replacement is shown below.
START
[A]
[B]
SATA-HDD ADI-HDD
[C]
[D] [D]
[E]
[F]
[G]
[H]
[I]
SATA-HDD: Normal HDD
ADI-HDD: Securely HDD
END
Fig. 9-66
Notes:
“[C] Update system ROM version (Jig)” is required only for the equipment in which the ADI-HDD
has been installed and the OS version is less than “2000”.
“[E] Restore ADI key” is required only for the equipment in which the ADI-HDD has been
installed.
[A] Return License

Notes:
• If the Setting Mode (08) is not started up, “[A] Return license” can be omitted.
In that case, since “[F] Reinstallation of License” cannot be performed, reinstall the license
with [ 1 ]Re-registration when the board is replaced.
• When installing the Data Overwrite Enabler (GP-1070) and security mode is setting High
Security, set the security mode level to “1” (Low level). Then restart the equipment.
(1) Start up with the Setting Mode (08).
(3) Key in [3840], and then press the [ENTER] button.
(4) Select the license to be returned, and then press the [REMOVE] button.
(5) Install the one-time dongle, which you used for uploading the selected license, in the equipment,
and then press the [OK] button.

9 - 30
(6) The Remove screen is displayed, then press the [YES] button. If this screen is not displayed,
check whether the one-time dongle is installed in the equipment properly.
(7) After 10 to 40 seconds passes, the screen for notifying the success of performance is displayed.
Then press the [OK] button. If this screen is not displayed or the screen for notifying the failure of
performance is displayed, quit this operation by pressing the [NO]/[CLOSE] button. Then, check
whether the one-time dongle, which you used for uploading the selected license, is installed in
the equipment.
(8) Check that the returned license is not displayed on the screen.
Remarks:
If there are any other licenses to be returned, repeat from step (4).
If there is no more licenses to be returned, press the [CLOSE] button, and then turn the power
OFF.
[B] Replace the SYS board

Notes:
Before replacing the SYS board, perform the following procedure.
 P. 9-22"9.2.1 Precautions when replacing PC boards"
(2) Replace the SYS board.
(3) Install DIMM (main memory, page memory) to the new SYS board (from the old SYS board).
9
(4) Install SRAM board to the new SYS board (from the old SYS board).
[C] Update system ROM version (Jig)

Notes:
This procedure is required only for the equipment in which the ADI-HDD has been installed and
the OS (system ROM) version is less than “2000”.
E.g.: When the SYS board, which is to be changed, has been supplied as a service part and its
OS version has been less than “2000”.
Therefore, this procedure is not required if the OS version of the to-be-changed SYS board has
been “2000” or later.
(1) Upgrade the system ROM (OS data) version to “2000” or later using a download jig.
[D] Update system ROM version

Update the version of system ROMs (OS data) with the USB media.
[E] Restore ADI key

Perform the following procedures if the ADI-HDD has been installed.
(2) Enter the password, and then press the [OK] button. (If the password is not set for Service, press
the [OK] button without entering anything.)
(3) Key in [5] to select “5. Key Backup Restore”, and then press the [START] button.
(4) Key in [5] to select “5.ADIKey SRAM to FROM”, and then press the [START] button.
(5) Wait until the restoring of the encryption key is completed. “Operation Complete” is displayed.

9 - 31
(6) Restart the equipment after the restoring is completed. If you want to perform the restoring of the
license, do not restart the equipment but perform from (4) in “[F] Restore license”.

(4) Key in [1] to select “1. Key SRAM to FROM”, and then press the [START] button.
(5) Wait until the restoring of the encryption key is completed. “Operation Complete” is displayed.
(6) Restart the equipment after the restoring is completed. If you want to perform the restoring of the
license, do not restart the equipment but perform from (4) in “[G] Restore license”.
[G] Restore license

(4) Key in [3] to select “3. License SRAM to FROM”, and then press the [START] button.
(5) Wait until the restoring of the license is completed. “Operation Complete” is displayed.
(6) After the restoring is completed, check that “OK” is indicated in “SRAM License STATUS” and
“FROM License Status”. Then, restart the equipment.
(7) If “4. License FROM to SRAM” is performed by mistake, carry out the following procedure.
 P. 9-48"[ 1 ] Re-registration when the board is replaced"
[H] Reinstall license

If the license was returned in “[A]Return License”, reinstall it with the following procedure.
(3) Key in [3840], and then press the [START] button.
(4) Press the [INSTALL] button.
(5) Install the one-time dongle in the equipment (the one which you used for returning the selected
license before replacing the equipment). Then press the [OK] button.
(6) Select the license to be installed, and then press the [INSTALL] button.
(7) The screen for notifying that the installation will be started is displayed. Then press the [YES]
button.

9 - 32
(8) After 10 to 40 seconds have passed, the screen for notifying the success of the performance is
displayed. Then press the [OK] button. If the screen for notifying a failure of the performance is
displayed, quit this operation by pressing the [NO] button. Then check that the one-time dongle is
installed properly in the equipment.
(9) Check that the installed license is displayed on the license list.
Remarks:
If there are any other licenses to be installed, repeat from step (4). If there are no other licenses
to be installed, press the [CLOSE] button, and then turn the power OFF.
[I] Check ROM versions

• System ROM version (08-9930)
Notes:
If the security mode is changed from High Security to Low Security in the step “[A]Return
License”, set the value of 08-8911 to “3” (High Security).

9 - 33
9.2.5 Procedures and settings when replacing the SLG board
Notes:
Before replacing the SLG board, perform the following procedure.
 P. 9-22"9.2.1 Precautions when replacing PC boards"
When the SLG board has been replaced, make sure to follow the procedure below.
(2) Replace the SLG board.

 P. 4-34"4.3.18 SLG board (SLG)"
(3) Update the scanner ROM using the USB Media.

(4) Start up with the Adjustment Mode (05).
(6) Perform “Data transfer of characteristic value of scanner / SYS board -> SLG board (05-3209)”.
(7) Perform “Shading correction plate Automatic dust detection adjustment (05-3218)”.
(11) Check the version of the scanner ROM (08-9902).

9 - 34
9.2.6 Precautions and Procedures when replacing SRAM board (for
SYS board)
Notes:
• Do not replace the HDD and the SRAM board (for the SYS board) together.
• Be careful not to damage the board when replacing the SRAM board.
• When the SRAM board is replaced, do not perform HDD partition creation (Format HDD)
A procedure for replacing the SRAM board is shown below.

When disposing of the SRAM board, perform the items in  P. 9-50"9.3.4 Precautions when disposing
of the SRAM board (for SYS board)".
START
[A]
[B]
[C]
[D]
[E]
[F] 9
ADI-HDD
SATA-HDD [G]
[H]
[I]
[J]
[K]
[L]
[M]
[N]
[O]
[P]
END
Fig. 9-67
Notes:
“[G] Backup ADI key” is required only for the equipment in which the ADI-HDD has been
installed. Other procedures are the same as those for installing the SATA-HDD.

9 - 35
[A] Backup SRAM
Notes:
If “[A] Backup SRAM” fails, proceed to “[B]Return License”.
If “[A] Backup SRAM” succeeds, proceed to “[C]Replace SRAM board”.
(1) Install the USB media in the equipment, and then turn the power ON while pressing [5] and [9]
buttons simultaneously.
(2) Key in [1] to select “1. Backup SRAM Data to USB”, and then press the [START] button.
(3) Enter a password (max. 15 characters) to be set for the backup data.
(4) Restart the equipment after the backup is completed.
[B] Return License

(3) Key in [3840], and then press the [ENTER] button.
(5) Install the one-time dongle, which you used for uploading the selected license, in the equipment,
and then press the [OK] button.
(6) The Remove screen is displayed, then press the [YES] button. If this screen is not displayed,
check whether the one-time dongle is installed in the equipment properly.
(7) After 10 to 40 seconds passes, the screen for notifying the success of performance is displayed.
Then press the [OK] button. If this screen is not displayed or the screen for notifying the failure of
performance is displayed, quit this operation by pressing the [NO]/[CLOSE] button. Then, check
whether the one-time dongle, which you used for uploading the selected license, is installed in
the equipment.
Remarks:
If there is no more licenses to be returned, press the [CLOSE] button, and then turn the power
OFF.
[C] Replace SRAM board

(2) Take off the Fax Unit (GD-1270) if it is installed.
(3) Replace the SRAM board (for the SYS board).

 P. 9-16"9.1.14 SRAM board <for SYS board> (RAM-S)"

9 - 36
[D] Initialize SRAM system storage area
(1) Turn the power ON while pressing [6] and [CLEAR] simultaneously.
(2) When “SRAM Clear Mode” appears on the LCD, key in [1] to select “1. Clear SRAM” and then
(3) When “SRAM Format Completed” is displayed on the LCD, initializing is completed.
[E] Restore SRAM

If there is SRAM backup data, perform the following steps.
(2) When “SRAM Clear Mode” appears on the LCD, key in [0] to select “0. Set Serial Number” and
(3) Key in the serial number on the label attached to the rear cover of the equipment, and then press
the [OK] button.
(4) “Serial Number Setting completed” is displayed.
(6) Install the USB media in the equipment, and then turn the power ON while pressing [5] and [9]
simultaneously. 9
(7) Key in [2] to select “2. Restore SRAM Data from USB” and then press the [START] button.
(8) Enter the password set for the backup data.
(9) Enter the serial number of the backup file.
(10) Turn the power OFF after the restoring of SRAM is completed.
Remarks:
When the restoration is completed successfully, do not perform “[F] Clear SRAM update error
flags” or later procedures.
End this procedure here and finish replacing the SRAM board (for SYS board).
(11) Reinstall the GD-1270 Fax Unit if used.
[F] Clear SRAM update Error flags

the [ENTER] button without entering anything.)
(3) After “Firmware Assist Mode” is displayed on the LCD, check that “1: Clear Error Flag in
Software Installation.” is marked and press the [START] button.
If not, key in [1] and then press the [START] button.
(4) When “Operation Complete” is displayed on the LCD, clearing the flag is completed.

9 - 37
[G] Backup ADI key
Perform the following procedures if the ADI-HDD has been installed.
(4) Key in [6] to select “6. ADIKey FROM to SRAM”, and then press the [START] button.
(5) Wait until the backup of the ADI key is completed. “Operation Complete” is displayed.

If you want to perform the backup of the license, do not restart the equipment but perform from
(4) in “[H] Backup encryption key”.
[H] Backup encryption key

(4) Key in [2] to select “2. Key FROM to SRAM”, and then press the [START] button.
(5) Wait until the backup of the encryption key is completed. “Operation Complete” is displayed.
(6) Restart the equipment after the backup is completed. If you want to perform the backup of the
license, do not restart the equipment but perform from (4) in “[I] Backup license”.
[I] Backup license

Notes:
If “3. License SRAM to FROM” is performed by mistake, carry out the following procedure.
 P. 9-48"[ 1 ] Re-registration when the board is replaced"
(4) Key in [4] to select “4. License FROM to SRAM”, and then press the [START] button.
(5) Wait until the backup of the license is completed. “Operation Complete” is displayed.

9 - 38
[J] Initialize SRAM board
(2) Initialize the SRAM error.

1.When “SRAM REQUIRES INITIALIZATION” is displayed on the LCD, check the destination
and then press the [START] button.
If the destination is not correct, key in the correct one and then press the [START] button.
2.After the confirmation message is displayed, press the [INTERRUPT] button.
(3) Perform the panel calibration (08-9050).

1.Touch the center of “+” mark displayed on the upper left of the LCD.
2.Touch the center of “+” mark displayed on the upper right of the LCD.
3.Touch the center of “+” mark displayed on the lower left of the LCD.
4.Touch the center of “+” mark displayed on the lower right of the LCD.
(4) Perform the initialization at the software version upgrade (08-9030).
(5) Initialize the NIC information (08-9083).
(6) Enter the serial number (08-9601).

Key in the serial number on the label attached to the rear cover of the equipment, and then press
the [OK] button.
(7) Turn the power off.
[K] Reinstall license 9

If the license was returned in “[B]Return License”, reinstall it with the following procedure.
button.
Remarks:

9 - 39
[L] Enable HDD encryption
If you use the HDD encryption function, follow the procedure below.
(3) Enable the HDD encryption function. Set the value of 08-8911 to “3”, or the value of 08-8911 to
“1” and 08-9379 to “1” or “2”.
[M] Adjust image quality

(3) Perform “Data transfer of characteristic value of scanner” (05-3203).

(5) Perform “Automatic gamma adjustment” <PRT> (600dpi: 05-8008, 1200dpi: 05-8009).
[N] Initialize settings when FAX Unit (GD-1270) is installed

(1) Reinstall the FAX Unit (GD-1270).
(4) Set the destination of FAX (08-9001).
(6) Start up with the FAX Clearing Mode (1*).
(7) Perform the FAX Set Up (1*-100).
(8) Turn the power OFF and then back ON.
(9) Set the dial type according to these buttons: [USER FUNCTIONS] -> [ADMIN] -> [FAX] ->
[INITIAL SETUP]
[O] Set date and time

Set the date and time according to these buttons.
[USER FUNCTIONS]  [ADMIN]  [GENERAL]  [CLOCK]  [DATE/TIME]

9 - 40
[P] Set EFI Printer Board
If the EFI Printer Board (GA-1310) is installed, perform the following procedure.
(2) Start the setting mode (08).
(4) Initialize the EFI Printer Board (08-9951).

9 - 41
9.2.7 Precautions and Procedures when replacing SRAM board (for
LGC board)
Notes:
Be careful not to damage the board when replacing the SRAM board.
A procedure for replacing the SRAM board is shown below.
Start
[A] Replace SRAM board
[B] Initialize SRAM board
[C] Adjust image quality
[D] Set line adjustment mode
Settings completed
Fig. 9-68
[A] Replace SRAM board

(2) Replace the SRAM board (for the LGC board).

 P. 9-15"9.1.13 SRAM board <for LGC board> (RAM-L)"
Notes:
After the TRU waste toner amount detection sensor has detected the near-full status, and the
number of prints has reached the specified value (08-4597), the TRU waste toner box is judged
as being full. The count value of the number of prints is stored in the SRAM board until it reaches
the specified value. When the SRAM board is replaced, the data stored in the SRAM board are
reset. Check the TRU waste toner box and if the amount of the waste toner exceeds the position
of the line shown in the following figure, replace the TRU waste toner box.
TRU waste toner box
Fig. 9-69

9 - 42
[B] Initialize SRAM board
(1) Pull up the duplexing unit, and check the destination printed on the white tape stuck on the
equipment.
(4) Perform “Destination display at SRAM initialization” (08-9060).
(5) Check whether the displayed destination (see the below figure) of the SRAM board (for the SYS
board) is the same as the one in step (1).
Fig. 9-70
Remarks:
If the destinations are different, initialize the SRAM board (for the SYS board) with reference to
the following procedure.
(6) Perform “Printer all clear” (08-9090).

9 - 43
(7) Press the [INITIALIZE] button to perform the initialization of the SRAM board (for the LGC
board).
Fig. 9-71
(8) Perform “Destination display at SRAM initialization” (08-9060), and check whether the same
destinations are displayed for the SYS board and the LGC board of the SRAM boards.
Fig. 9-72

9 - 44
Remarks:
If an error occurs during the initialization of the SRAM board (for the LGC board) and the
initialization fails, error messages are displayed on the touch panel. The error messages and the
corresponding troubleshooting methods are shown below.
Error message Troubleshooting

R/W FAILURE Check whether the SRAM board (for the LGC board) is
connected properly.
UNDEFINED MODEL Since the LGC board probably has a problem, replace it with
a new one by following the procedure below.
 P. 9-5"9.1.6 LGC board (LGC)"
UNDEFINED VERSION Recheck the destination of the SRAM board (for the SYS
board). Since the SRAM board (for the SYS board) probably
has a problem, replace it with a new one by following the
procedure below.
 P. 9-16"9.1.14 SRAM board <for SYS board> (RAM-S)"
VERIFY ERROR Check whether the SRAM board (for the LGC board) is
connected properly.

9 - 45
[C] Adjust image quality
(2) Correctly write down the adjustment values of the following (05) codes attached on the laser
optical unit cooling duct.
L (0) H (0)
05/2627
05/2628
05/2629
05/2630
(5) Enter all the adjustment values written down in step (2).
(6) Reset the auto toner sensor.

1.Turn the power OFF.
2.Take off the developer units of 4 colors (Y, M, C and K).
3.Discharge developer material in each developer unit and make sure that the developer unit is
completely empty. Or prepare empty developer units of 4 colors (Y, M, C and K).
 P. 4-112"4.6.25 Developer material"
4.Install the empty developer units of 4 colors (Y, M, C and K) to the equipment
5.Install the developer cartridges of 4 colors (Y, M, C and K) to the equipment.
6.Install the front cover.
7.Perform automatic adjustment of auto-toner sensor.
Start up with the Adjustment mode (05), enter [2400] and press the [START] button.
8.Turn the power OFF.
9.Take off the front cover.
10. Take out all the developer cartridges and then install the sub-hoppers of 4 colors
(Y, M, C and K).
 P. 4-100"4.6.11 Sub-hopper"
11. Install the front cover.
Remarks:
You can reset the auto-toner sensor by directly entering the adjustment values for (05) 2405-0 to
3 with the Adjustment mode data list, which has been printed during normal operation of
equipment such as when it is setup, when preventive maintenance (PM) is performed or when
developer material is replaced, etc.
(7) Perform the “Forced performing of image quality closed-loop control” (05-2742)
(8) Perform “Mirror motor initial excitation setting” (05-4721).
(9) Perform the enforced position adjustment (05-4719).
(10) Perform printer related adjustment and scanner related adjustment.

 P. 6-16"6.1.7 Printer-related image dimensional adjustment"
 P. 6-23"6.1.8 Scanner-related image dimensional adjustment"
9 - 46
(12) Perform “Automatic gamma adjustment” <PRT> (600dpi: 05-8008, 1200dpi: 05-8009).
Remarks:
Usually, it is only necessary to perform automatic gamma adjustment for [Plain paper]; however if
other paper is used, perform automatic gamma adjustment per paper type.
[D] Set line adjustment mode

(4) Set “Line adjustment mode” to “0: For factory shipment” (08-9010).
Notes:
Be sure to change the setting of “Line adjustment mode” (08-9010) to “0: For factory shipment”.
Since “1: For line” is set for “Line adjustment mode” in SRAM supplied as a service part, number
of prints is not counted unless it is changed.
9.2.8 Firmware confirmation after the PC board/HDD replacement 9

After replacing the PC board/HDD, check the firmware version in the setting mode (08) and confirm if
the firmware combination is correct.
Firmware Code Remarks

Updating Master data 08-8952 HD data external version
(HDD program data) 08-9900 System software version
Updating System ROM 08-9930 System ROM version
(OS data)
Updating PFC ROM 08-9940 PFC ROM version
(PFC firmware)
Updating Engine ROM 08-9901 Engine ROM version
(Engine firmware)
Updating Scanner ROM 08-9902 Scanner ROM version
(Scanner firmware)
Updating RADF ROM 08-9903 RADF ROM version
(RADF firmware)
Updating Finisher ROM 08-9904 Finisher ROM version
Saddle stitcher ROM version
08-9944 Hole punch unit ROM version
08-9945 Converter ROM version
Updating FAX ROM 08-9905 FAX ROM version
* If “NGD” is displayed for the PFC ROM.version (08-9940), the downloading of PFC ROM fails.
Update the firmware again.
 P. 11-63"11.6 When Firmware Updating Fails"

9 - 47
9.2.9 License re-registration using the one-time dongle
[ 1 ] Re-registration when the board is replaced

The license registered using the one-time dongle can be re-registered only in the same equipment.
When the SYS board or SRAM board (for SYS board) is replaced, follow the procedures for re-
registration given below.
(5) Install the one-time dongle in the equipment (the one which you used for registering the selected
license), and then press the [OK] button.
button.
displayed, quit this operation by pressing the [CLOSE] button. Then check that the one-time
dongle, which you used for uploading the selected license, is installed in the equipment.
Remarks:
If there are any other licenses to be returned, repeat from step (4). If there are no other licenses
to be returned, press the [CLOSE] button, and then turn the power OFF.
Notes:
This procedure is available only with the one-time dongle used for the previous registration, since
the model information registered in it is utilized. Use the same one-time dongle and the
equipment when registering the license.
[ 2 ] Re-registration when the equipment is replaced due to malfunction

When the equipment has to be replaced due to a malfunction, return the license registered in the
equipment to the one-time dongle and register it to the new equipment following the procedure below.
Notes:
The license of the IPSec Enabler (GP-1080) cannot be reinstalled. The one-time dongle to be
used is the one for the previous registration of the license. The license is deleted from the
equipment and is stored in the one-time dongle.
Do not perform the deletion of PDFA Converter since it is deleted without any return to the one-
time dongle.

9 - 48
(5) Install the one-time dongle in the equipment (the one which you used for uploading the selected
license), and then press the [OK] button.
(6) The Remove screen is displayed. Then press the [YES] button.
If this screen is not displayed, check that the one-time dongle is installed in the equipment
properly.
displayed. Then press the [OK] button.
If the screen for notifying a failure of the performance is displayed, quit this operation by pressing
the [CLOSE] button. Then check that the one-time dongle, which you used for uploading the
selected license, is installed in the equipment.
Remarks:
If there are no other licenses to be returned, press the [CLOSE] button, and then turn the power
OFF.
(9) Replace the equipment.
(If the password is not set for Service, press the [ENTER] button without entering anything.) 9
button.
Remarks:

9 - 49
9.3 Precautions for Installation of GP-1070 and Disposal of HDD/
Board
9.3.1 Precautions for Installation of GP-1070

When installing the Data Overwrite Enabler (GP-1070), perform the following setting:
3C->6. Erase HDD Securely: HDD securely erasing

This setting is the overwriting method complying with DoD 5220.22-M.
1: LOW: This is the normal overwriting method. (This setting is used normally.)
2: MEDIUM: This overwriting method is more secure than LOW. The erasing time is between
LOW and HIGH.
3: HIGH: This is the most secure overwriting method. It takes the longest time to erase data
4: SIMPLE: This is the simple overwriting method. It takes the shortest time to erase data.
9.3.2 Precautions when disposing of the HDD
[ 1 ] When disposing of ADI-HDD

When disposing of ADI-HDD, perform the following setting:
4C->1. Revert factory initial status HDD
[ 2 ] When disposing of SATA-HDD

When disposing of SATA-HDD, perform the following setting:
3C->6. Erase HDD Securely (HDD securely erasing)
This setting is the overwriting method complying with DoD 5220.22-M.

1: LOW: This is the normal overwriting method. (This setting is used normally.)
2: MEDIUM: This overwriting method is more secure than LOW. The erasing time is between LOW
and HIGH.
3: HIGH: This is the most secure overwriting method. It takes the longest time to erase data
4:SIMPLE: This is the simple overwriting method. It takes the shortest time to erase data.
9.3.3 Precautions when disposing of the SYS board

When disposing of the SYS board, data clearing is not required since important data, such as user
information, etc. are stored in the SRAM board.
9.3.4 Precautions when disposing of the SRAM board (for SYS board)
When disposing of the SRAM board, perform 3C ->7:Erase SRAM Securely (SRAM securely erasing)
for security reasons.
Notes:
If these codes are performed, the equipment cannot be started up.
9.3.5 Precautions when disposing of the SRAM board (for LGC board)
When disposing of the SRAM board (for LGC board), data clearing is not required since important data,
such as user information, etc. are not stored.

9 - 50
10. REMOTE SERVICE
There are following functions as Remote Service.
1. Auto Supply Order
Automatically orders the toner and waste toner box by FAX or E-mail.
2. Service Notification
Notifies the status of the equipment to the service technician by E-mail or FAX.
10.1 Auto Supply Order
10.1.1 Outline
Automatically orders the toner and waste toner box.
(1) Placing an Order
There are two ways to place an order.
• FAX
Installation of the FAX board is required.
If the FAX board has not been installed, it is regarded as OFF setting.
• E-mail (E-mail body + TIFF image)
(2) Order Intervals

The Auto Supply Order is sent as indicated in the following steps.
• Toner cartridge
1. Toner empty occurs.
2. The toner cartridge is replaced.
3. The toner empty counter is incremented when the total number of prints or the pixel 10
counter value exceeds the threshold set in the following self-diagnostic code.
Items 08 code Contents

Toner empty determination 6506 Selects the counter to determine toner
counter empty.
0: Output pages
1:Pixel counter
Threshold setting for toner empty 6507 Sets the number of output pages to
determination (output pages) determine toner empty. This setting is valid
when "0" is set at 08-6506.
Threshold setting for toner empty 6508 Sets the number of the pixel counter value
determination (pixel counter) to determine toner empty. This setting is
valid when "1" is set at 08-6506.
e.g.) When "0" is set for 08-6506 and "50" is set for 08-6507
The toner empty counter is incremented when 50 sheets are printed after the toner
cartridge has been replaced.
4. When the accumulated number of toner empty times reaches the set condition, an order is
placed automatically.
• Waste toner box

When the number of the waste toner full detection times reaches the set condition, an order is
placed automatically.
The order condition for the toner cartridge and the waste toner box can be set individually.
(3) If Order Failure Occurs

If some problems occur and the order cannot be placed after registering an order as a job, refer
to the standard countermeasure for the FAX/E-mail transmission failure.

REMOTE SERVICE
10 - 1
10.1.2 Setting Item
To enable Auto Supply Order, the following settings are required.
Notes:
When selecting E-mail to place an order, it is required that sending and receiving E-mails are
available. Confirm the details to the administrator.
(1) Self-diagnosis (08) Setting
As the default setting, the Auto Supply Order setting screen is not displayed on the touch panel.
To display it, switching the Valid/Invalid setting (08-9783) is required.
0: Valid (FAX/Internet FAX)
1: Valid (FAX/Internet FAX/HTTP)*
2: Invalid (Default)
When changing the setting value from “2” (default) to “0”, the Auto Supply Order setting screen is
displayed. (* HTTP has not been supported yet.)
(2) Touch Panel Setting

Each item is set from the Auto Supply Order screen on the touch panel.
Entering the password and customer information is required because the setting is made from
the ADMIN screen. Setting it with the administrator is a must.
• Basic setting
[ADMIN] > [SERVICE] > [SUPPLY ORDER SETUP] > [ORDER INFORMATION]
AUTO SUPPLY ORDER Ordered by: [FAX], [MAIL], [HTTP] (*1)

FAX NUMBER FAX number of supplier (*2)
E-MAIL E-mail address of supplier (*3)
CUSTOMER Customer information
NAME
TEL NUMBER
E-MAIL
ADDRESS
SUPPLIER Supplier information
NAME
ADDRESS
SERVICE TECNICIAN Service technician information
NUMBER
NAME
TEL NUMBER
E-MAIL
*1 HTTP has not been supported yet.
*2 Even when “FAX” is selected, the order is not placed without entering the FAX number.
*3 Even when “MAIL” is selected, the order is not placed without entering the E-mail address.
• Detailed setting for the order

[ADMIN] > [SERVICE] > [SUPPLY ORDER SETUP] > [TONER ORDERING]
***** TONER ORDER Order information (TONER /USED TONER CONTAINER)

PART NUMBER Part number to be ordered
CONDITIOIN The number of conditions (*)
QUANTITY The quantity to be ordered
AUTO ORDER ON/OFF setting of order for each part

REMOTE SERVICE
10 - 2
* The order is placed when the number of replacement reaches the number specified for the
CONDITION.
• FAX number of this equipment (common information)
[ADMIN] > [FAX] > [TERMINAL ID]
ID NAME ID name of this equipment

FAX NUMBER FAX number of this equipment
• E-mail information of this equipment (common information)

[ADMIN] > [E-MAIL]
FROM NAME E-mail username of this equipment

FROM ADDRESS E-mail address of this equipment (*)
* When sending an E-mail, validity of the address is checked. If the address is invalid, it is
not sent.
(3) Output of setting list of the Auto Supply Order
1. Enter the Service Mode.
2. Select “FAX LIST PRINT MODE” and then press [NEXT].
3. Select “SUPPLY ORDER LIST” and then press [PRINT].
10

REMOTE SERVICE
10 - 3
10.1.3 Setting procedure
(1) Start up the self-diagnosis setting mode 08-9783, and then change the setting value to “0”.
(2) Turn the power OFF, and then ON.
(3) Press the [USER FUNCTIONS] button to enter the user function screen.
(4) Press the [ADMIN] button.

• When the Administrator Password has been set, ADMINISTRATOR PASSWORD screen is
displayed.
Fig.10-1
(5) Press the [PASSWORD] button and the screen is switched to a full keyboard. Then key in the
Administrator Password and press the [OK] button.
* Confirm the password to the administrator.
Fig.10-2
(6) Press the [SERVICE] button in the ADMIN screen.

REMOTE SERVICE
10 - 4
(7) The SERVICE screen is displayed.
Fig.10-3
(8) Press the [SUPPLY ORDER SETUP] button.
10
Fig.10-4
(9) Press the [ORDER INFORMATION] button.

REMOTE SERVICE
10 - 5
(10) The ORDER INFORMATION screen is displayed.
Fig.10-5
(11) Press the buttons on the screen of ORDER INFORMATION to set the required item.
[FAX]/[MAIL]/[OFF] Select the [FAX] or the [MAIL] button for the transmitting way of order.
(HTTP has not been supported yet.)
[OFF]: Turn off the AUTO SUPPLY ORDER function.
[FAX NUMBER] Input the FAX number of supplier.

(To transmit by FAX, the order cannot be placed automatically if you do not
input the number.)
[E-MAIL] Input the E-mail address of supplier.

(To transmit by E-mail, the order cannot be placed automatically if you do
not input the address.)
(12) Press the scroll button.

(Press the [OK] button to register, and then the screen returns to the (7) SERVICE screen.
Press the [CANCEL] button to cancel this register, and then the screen returns to the (7)
SERVICE screen.)

REMOTE SERVICE
10 - 6
(13) The CUSTOMER/SUPPLIER screen is displayed.
Fig.10-6
(14) Press the buttons of the screen of SUPPLIER to set the required item.
[NAME] Input the name of supplier.

[ADDRESS] Input the address of supplier.
[DESCRIPTION] Input other remarks to be registered if required.
(15) Press the [OK] button. 10
Fig.10-7
(17) Press the [SERVICE INFORMATION] button.

REMOTE SERVICE
10 - 7
(18) The CUSTOMER/SERVICE TECHNICIAN screen is displayed.
Fig.10-8
(19) Press the buttons of the screen of CUSTOMER/SERVICE TECHNICIAN to set the required item.
CUSTOMER
[NAME] Input the name of customer.
[TEL NUMBER] Input the telephone number of customer.
[E-MAIL] Input the E-mail address of customer.
[ADDRESS] Input the address of customer.
SERVICE TECHNICIAN
[NUMBER] Input the number of SERVICE TECHNICIAN.
[NAME] Input the name of SERVICE TECHNICIAN.
[TEL NUMBER] Input the telephone number of SERVICE TECHNICIAN.
[E-MAIL] Input the E-mail address of SERVICE TECHNICIAN.
(20) Press the [OK] button to register the order information setting.

REMOTE SERVICE
10 - 8
Fig.10-9
(22) Press the [SUPPLY ORDER SETUP] button.
10
Fig.10-10
(23) Press the [TONER ORDERING] button.

REMOTE SERVICE
10 - 9
(24) The TONER ORDERING screen is displayed.
Fig.10-11
(25) Select the part to be ordered. (Press the [YELLOW(Y)] button.)
Fig.10-12
(26) Input the order information of TONER.
[PART NUMBER] Toner number

[CONDITION] The order is placed when the accumulated number of toner empty times
reaches the value set in here.
[QUANTITY] Quantity to be ordered
AUTO ORDER
[ON]/[OFF] Allows you to select whether each part to be ordered is placed
automatically or not.
(27) Press the [OK] button to register the setting of toner order.
REMOTE SERVICE
10 - 10
(28) The TONER ORDERING screen is displayed.
Fig.10-13
(29) Press the [MAGENTA(M)] / [CYAN(C)] / [BLACK(K)] / [USED TONER CONTAINER] button, and
then input the order information in the same way.
10
Fig.10-14
(30) Press the [OK] button to register the order information.
(31) The screen returns to the TONER ORDERING.
(32) Press the [USER FUNCTION] button to be switched from the ADMIN screen on touch panel and
returned to the BASIC screen, so that the setting of Auto Supply Order is finished.

REMOTE SERVICE
10 - 11
Remarks:
Auto Supply Order setting is also available from the following setting mode (08).

The transmitting way of order 9750 0: Ordered by FAX
[FAX]/[MAIL] /[OFF] 1: Ordered by E-mail
2: Ordered by HTTP
3: OFF
SUPPLIER 9751 Maximum 32 digits
[FAX NUMBER]
SUPPLIER 9752 Maximum 192 letters
[E-MAIL]
CUSTOMER 9756 Maximum 50 letters
[NAME]
CUSTOMER 9757 Maximum 32 digits
[TEL NUMBER]
[E-MAIL]
[ADDRESS]
[NAME]
[ADDRESS]
SERVICE TECHNICIAN 9760 Maximum 5 digits
[NUMBER]
SERVICE TECHNICIAN 9761 Maximum 50 letters
[NAME]
SERVICE TECHNICIAN 9762 Maximum 32 digits
[TEL NUMBER]
SERVICE TECHNICIAN 9763 Maximum 192 letters
[E-MAIL]
Remarks 9766 Maximum 128 letters
[DESCRIPTION]
RESULT PRINTING 9782 0: OFF
[OFF] / [ALWAYS] / [ON ERROR] 1: Always
2: ON Error
YELLOW(Y) TONER 9773 Maximum 20 digits
[PART NUMBER]
YELLOW(Y) TONER 9775 1-99
[CONDITION]
YELLOW(Y) TONER 9774 1-99
[QUANTITY]
MAGENTA(M) TONER 9770 Maximum 20 digits
[PART NUMBER]
MAGENTA(M) TONER 9772 1-99
[CONDITION]
MAGENTA(M) TONER 9771 1-99
[QUANTITY]
CYAN(C) TONER 9767 Maximum 20 digits
[PART NUMBER]
CYAN(C) TONER 9769 1-99
[CONDITION]
CYAN(C) TONER 9768 1-99
[QUANTITY]
BLACK(K) TONER 9776 Maximum 20 digits
[PART NUMBER]
BLACK(K) TONER 9778 1-99
[CONDITION]

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BLACK(K) TONER 9777 1-99
[QUANTITY]
USED TONER CONTAINER 9779 Maximum 20 digits
[PART NUMBER]
USED TONER CONTAINER 9781 1-99
[CONDITION]
USED TONER CONTAINER 9780 1-99
[QUANTITY]
10

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10.1.4 Order Sheet Format
The sample of order sheet is as follows.
(1) FAX (This format is the same as that of TIFF image attached E-mail.)
*1 Part not to be ordered is not output. (Less space between the lines)
DATE & TIME :99-99-'99 99:99

CUSTOMER NUMBER :XXX
CUSTOMER NAME :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
CUSTOMER ADDRESS :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
CUSTOMER TEL NUMBER :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
CUSTOMER E-MAIL ADDRESS :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
SERVICE TECHNICIAN TEL NUMBER :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
SERVICE TECHNICIAN E-MAIL :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
SUPPLIER NAME :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
SUPPLIER ADDRESS :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
PART NUMBER QUANTITY

TONER CARTRIDGE
CYAN : XXXXXXXXXXXX 99
MAGENTA : XXXXXXXXXXXX 99
YELLOW : XXXXXXXXXXXX 99 (*1)
BLACK : XXXXXXXXXXXX 99
USED TONER CONTAINER : XXXXXXXXXXXX 99
DESCRIPTION AREA ..............................................

.................................................................
DEVICE DESCRIPTION :XXXXXXXXXXXXXXXXXXXXXXX

SERIAL NUMBER :XXXXXXXXXXXXXXXXXXXXXXX
DEVICE FAX NUMBER :XXXXXXXXXXXXXXXXXXXXXXX
DEVICE E-MAIL ADDRESS :XXXXXXXXXXXXXXXXXXXXXXX
TOTAL BLACK TWIN COLOR FULL COLOR

PRINT COUNTER 999999999 999999999 999999999 999999999
SCAN COUNTER 999999999 999999999 999999999 999999999
Fig.10-15
DESCRIPTION AREA: Remarks

DEVICE DESCRIPTION: Model name
SERIAL NUMBER: Serial number
DEVICE FAX NUMBER: Fax number
DEVICE E-MAIL ADDRESS: E-mail address

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(2) E-MAIL (TIFF image attached with the E-mail is the same format with that of the FAX order
sheet.)
SUBJECT: SUPPLY ORDER REQUEST
Date&Time: '08-05-21 00:17

Customer Number: a1 MachineName: TOSHIBA e-STUDIO6520C
SerialNumber: 1234567890
Device FAX Number: 456
Device Email: [email protected]
OrderInformation:
CYAN PartNumber: CYAN-01 Quantity: 15
MAGENTA PartNumber: MAGENTA-02 Quantity: 16 (*1)
BLACK PartNumber: BLACK-04 Quantity: 18
CounterInformation:
PrintCounter(Small) FullColor: 0 TwinColor: 0 Black: 150
PrintCounter(Large) FullColor: 0 TwinColor: 0 Black: 0
ScanCounter FullColor: 0 TwinColor: 0 Black: 7
Fig.10-16
Date&Time: Order date and time

Customer Number: Customer number
MachineName: Model name (MFP model name)
SerialNumber: Serial number
Device FAX Number: Fax number
Device Email: E-mail address
10
OrderInformation: Order information
CYAN PartNumber: Cyan toner cartridge part number
MAGENTA PartNumber: Magenta toner cartridge part number
BLACK PartNumber: Black toner cartridge part number
Quantity: Order quantity
CounterInformation: Counter information
PrintCounter (Small) FullColor: 0 TwinColor: 0 Black:
Print count (Small size) for Full color, Twin color and Black
PrintCounter (Large) FullColor: 0 TwinColor: 0 Black:
Print count (Large size) for Full color, Twin color and Black
ScanCounter FullColor: 0 TwinColor: 0 Black: Scan count
Scan count for Full color, Twin color and Black

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(3) Result list
ORDER XXXXXXXXX
DATE & TIME :99-99-'99 99:99
CUSTOMER NUMBER :XXX
CUSTOMER NAME :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
CUSTOMER ADDRESS :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
CUSTOMER TEL NUMBER :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
CUSTOMER E-MAIL ADDRESS :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
SERVICE TECHNICIAN
TEL NUMBER :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
SERVICE TECHNICIAN E-MAIL :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
SUPPLIER NAME :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
SUPPLIER ADDRESS :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
PART NUMBER QUANTITY

TONER CARTRIDGE
CYAN : XXXXXXXXXXXX 99
MAGENTA : XXXXXXXXXXXX 99
YELLOW : XXXXXXXXXXXX 99 (*1)
BLACK : XXXXXXXXXXXX 99
USED TONER CONTAINER : XXXXXXXXXXXX 99
DESCRIPTION AREA ..............................................

.................................................................
DEVICE DESCRIPTION :XXXXXXXXXXXXXXXXXXXXXXX

SERIAL NUMBER :XXXXXXXXXXXXXXXXXXXXXXX
DEVICE FAX NUMBER :XXXXXXXXXXXXXXXXXXXXXXX
DEVICE E-MAIL ADDRESS :XXXXXXXXXXXXXXXXXXXXXXX
TOTAL BLACK TWIN COLOR FULL COLOR

PRINT COUNTER 999999999 999999999 999999999 999999999
SCAN COUNTER 999999999 999999999 999999999 999999999
Fig.10-17
ORDER SUCCESSFUL/FAILURE: Automatic supply ordering: transmission success

or failure
DATE & TIME: Order date and time
CUSTOMER NUMBER: Customer number
CUSTOMER NAME: Customer name
CUSTOMER ADDRESS: Customer address
CUSTOMER TEL NUMBER: Customer telephone number
CUSTOMER E-MAIL ADDRESS: Customer E-mail address
SERVICE TECHNICIAN TEL NUMBER: Service technician telephone number
SERVICE TECHNICIAN E-MAIL: Service technician E-mail address
SUPPLIER NAME: Supplier name
SUPPLIER ADDRESS: Supplier address
PART NUMBER: Order part number
QUANTITY: Order quantity
TONER CARTRIDGE: Toner cartridge
CYAN: Cyan
MAGENTA: Magenta
YELLOW: Yellow
BLACK: Black
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10 - 16
USED TONER CONTAINER: Used toner container (waste toner box)
DESCRIPTION AREA: Remarks
DEVICE DESCRIPTION: Model name (MFP model name)
SERIAL NUMBER: Serial number
DEVICE FAX NUMBER: Fax number
DEVICE E-MAIL ADDRESS: E-mail address
PRINT COUNTER: Print count
SCAN COUNTER: Scan count
TOTAL: Total
BLACK: Black
TWIN COLOR: Twin color
FULL COLOR: Full color
10

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10 - 17
10.2 Service Notification
10.2.1 Outline
This function automatically notifies the status of the equipment to the service technician by E-mail or
FAX. The following three are the items to be notified.
• Total counter notification

When this function is effective, it notifies each counter information periodically (on the set date and
time every month).
• Service call notification (E-mail only)

When this function is effective, it notifies the corresponding error code and such at a service call
error.
• PM counter notification
When this function is effective, it notifies that the PM timing has come when the present PM count
has reached to its setting value, or the present PM driving count has reached to its setting value.
• Toner near empty notification

When this function is effective, it notifies each counter information and toner cartridge information if
toner near empty occurs.
10.2.2 Setting
Notes:
When using this function, it is required that sending and receiving E-mails or FAXes are
available. Confirm the details to the administrator.
[ 1 ] Preparation
The screen to set this function is not displayed at the default setting.
Set this screen to be displayed with the following code (08).
08-9604 Setting of notification display

0: Invalid (Default)
1: Valid

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[ 2 ] Setting procedure
(1) Press the [USER FUNCTIONS] button to enter the user function screen.
(2) Press the [ADMIN] tab.

• When the Administrator Password has been set, ADMINISTRATOR PASSWORD screen is
displayed.
Fig.10-18
(3) Press the [PASSWORD] button and the screen is switched to a full keyboard. Then key in the
Administrator Password and press the [OK] button.
* Confirm the password to the administrator. 10
Fig.10-19
(4) Press the [SERVICE] button in the ADMIN screen.

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10 - 19
Fig.10-20
(6) Press the [SERVICE NOTIFICATION] button.
(7) The SERVICE NOTIFICATION screen is displayed.
Fig.10-21
(8) Press the [E-MAIL] or [FAX] button.

* When the [OFF] button is pressed, all functions related Service Notification become
ineffective.

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(9) Enter the E-mail address or FAX number of the destination.
• When pressing the [E-MAIL] button, the screen is switched to a full keyboard. Then enter the
E-mail addresses and press the [OK] button. (Maximum 3 addresses can be set.)
Fig.10-22
• Press the [FAX NUMBER] button, key in the FAX number and then press the [OK] button.
10
Fig.10-23

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10 - 21
(10) Press the [ON] button to notify or the [OFF] button not to notify each item for E-mail and FAX.
When Total Count Transmit is set to ON, the screen to set the notification date is displayed.
Then set the notification date with the following procedure.
Fig.10-24
Set the date and time of the Total Counter.

The following 3 items can be specified for the date setting, and more than one day of the week
also can be selected.
• Day of the week (More than one day can be selected.)
• Notify Date 1
• Notify Date 2
You can send the Total Counter immediately without the above settings by pressing the [SEND
NOW] button.
• Day of the week ([SUN] to [SAT] buttons)

Pressing the buttons ([SUN] to [SAT]) of the desired day makes transmission on every
specified day. More than one day can be selected.
* This does not affect the settings of “Notify Date 1” and “Notify Date 2”.
• Notify Date 1 and Notify Date 2 ([DATE] button)

Pressing the [DATE] button sets up to 2 dates on which you wand to send data.
* This is not affected by the specified day of the week.

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Fig.10-25
Key in the date (acceptable values: 0-31) in “Notify Date 1” or “Notify Date 2” and press the [OK]
button.
• Time setting ([CHANGE] button)

Pressing the [CHANGE] button sets the time at which you wand to send data.
This is the time when data are sent with “Day of the week”, “Notify Date 1” and “Notify Date 2”.
10
Fig.10-26
Key in the time (acceptable values: 00:00-23:59) in “Time”.

Key in the time in the hour column of “Time”, press the scroll button, key in the time in the minute
column of “Time”.
After all the settings are completed, press the [OK] button. The display returns to the screen in
step (5).

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(11) Press the [OK] button. The setting completes.
Notes:
Service Notification setting is also available from the following setting mode (08).

Service Notification setting 9793 0: OFF (Invalid) 1:E-mail 2:FAX
E-mail address 1 9794 Maximum 192 letters
FAX number 9784 Maximum 32 digits
Total Counter Transmit setting 9795 0: OFF (Invalid) 1: ON (Valid)
Total counter transmission date setting 9796 0 to 31
Total counter transmission date setting(2) 9880 0 to 31
Day of total counter data transmission 9881 1 byte
00000000(0)-01111111(127)
From the 2nd bit - Sunday, Monday,
Tuesday, Wednesday, Thursday, Friday,
Saturday
Total counter transmission interval setting 9606 00:00-23:59
(Hour/Hour/Minute/Minute)
Service Call Transmit setting 9605 0: OFF (Invalid) 1: ON (Valid)
PM Counter Transmit setting 9797 0: OFF (Invalid) 1: ON (Valid)

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10.2.3 Items to be notified
The items to be notified are shown below.
1. Total Counter Notification / PM Counter Notification by E-mail
Subject: Counter Notification
(In case of the PM Counter Transmit, it is shown as “Periodical Maintenance Notification”.)
1 Date : 05/21/2008 12:34
2 Machine Model : TOSHIBA e-STUDIO6520C
3 SerialNumber : 1234567890
4 Total Counter : 00004787
5 Supplier:
Name : SUPPLIER_NAME
Tel Number : 1122334455
E-Mail : [email protected]
Address : SUPPLIER_ADDRESS
6 Customer:
Name : CUSTOMER_NAME
Tel Number : 1234567890
Address : CUSTOMER_ADDRESS
7 Service Technician:
Number : svc12
Name : SERVICE_TECHNICIAN_NAME
Tel Number : 0987654321
ChargeCounterFormat:
8 LargeSizeChargeCount 1
9 LargeSizeChargePaperDefinition 1
PMCounterFormat:
10 LargeSizePMCount 1
11 LargeSizePMPaperDefinition 0
Charge Counter:
Large Small
<Print Counter>
Full Color -------------------------------------
12 Copy 00000000 00000000
13 Print 00000000 00000000
Twin Color ------------------------------------
14 Copy 00000000 00000000
Black ------------------------------------------
15
16
Copy
Print
00000000 00000000
00000000 00000000
10
17 List 00000000 00000000
18 FAX 00000000 00000000
<Scan Counter>
Full Color -------------------------------------
19 Copy Scan 00000000 00000000
20 Net Scan 00000000 00000000
Twin Color ------------------------------------
21 Copy Scan 00000000 00000000
Black ------------------------------------------
22 Copy Scan 00000000 00000000
23 FAX Scan 00000000 00000000
24 Net Scan 00000000 00000000
<FAX Counter>
25 Transmit 00000000 00000000
26 Receive 00000000 00000000
Fig.10-27

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Periodical Maintenance Counter:
Pages Drive Counts

------------------------------------------------------------------
K-EPU
27 Setting 00000000 00000000
28 Current 00000000 00000000
Y-EPU
29 Setting 00000000 00000000
30 Current 00000000 00000000
M-EPU
31 Setting 00000000 00000000
32 Current 00000000 00000000
C-EPU
33 Setting 00000000 00000000
34 Current 00000000 00000000
------------------------------------------------------------------
Others
35 Setting 00000000 00000000
36 Current 00000000 00000000
37 Printer Error History:

Date Time ErrorCode Counter
------------------------------------------------------------------
04/13/2008 16:44 F110 00000000
04/12/2008 22:28 F110 00000000
04/12/2008 22:23 F110 00000000 (*1)
03/15/2008 22:23 F110 00000000
02/25/2008 11:12 F110 00000000
Fig.10-28
1 Date
2 Machine model name
3 Serial number
4 Total counter value
5 Supplier information
6 Customer information
7 Service technician information
8 Count setting of large-sized paper (Fee charging system counter)
9 Definition setting of large-sized paper (Fee charging system counter)
10 Count setting of large-sized paper (PM)
11 Definition setting of large-sized paper (PM)
12 Number of output pages in the Copier Function (FULL COLOR)
13 Number of output pages in the Printer Function (FULL COLOR)
14 Number of output pages in the Copier Function (TWIN COLOR)
15 Number of output pages in the Copier Function (BLACK)
16 Number of output pages in the Printer Function (BLACK)
17 Number of output pages at the List Print Mode (BLACK)
18 Number of output pages in the FAX Function (BLACK)

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19 Number of scanning pages in the Copier Function (FULL COLOR)
20 Number of scanning pages in the Network Scanning Function (FULL COLOR)
21 Number of scanning pages in the Copier Function (TWIN COLOR)
22 Number of scanning pages in the Copier Function (BLACK)
23 Number of scanning pages in the FAX Function (BLACK)
24 Number of scanning pages in the Network Scanning Function (BLACK)
25 Number of transmitted pages in the FAX Function (BLACK)
26 Number of received pages in the FAX Function (BLACK)
27 PM count setting value / PM driving count setting value [EPU (K)]
28 PM count present value / PM driving count present value [EPU (K)]
29 PM count setting value / PM driving count setting value [EPU (Y)]
30 PM count present value / PM driving count present value [EPU (Y)]
31 PM count setting value / PM driving count setting value [EPU (M)]
32 PM count present value / PM driving count present value [EPU (M)]
33 PM count setting value / PM driving count setting value [EPU (C)]
34 PM count present value / PM driving count present value [EPU (C)]
35 PM count setting value / PM driving count setting value (Other parts) 10
36 PM count present value / PM driving count present value (Other parts)
37 History error
*1 The latest 20 errors are displayed.

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2. Total Counter Notification / PM Counter Notification by FAX
*1 In case of the PM Counter Transmit, the title is replaced to “PERIODICAL MAINTENANCE
NOTIFICATION”.
Sheet 1
COUNTER NOTIFICATION (*1)
1 DATE : 08/05/21 13:47

2 MACHINE MODEL : TOSHIBA e-STUDIO6520C
3 SERIAL NUMBER : 1234567890
4 TOTAL COUNTER : 00004787
CUSTOMER NAME : CUSTOMER_NAME

CUSTOMER ADDRESS : CUSTOMER_ADDRESS
5
CUSTOMER TEL NUMBER : 1234567890
CUSTOMER E-MAIL ADDRESS : [email protected]
SERVICE TECHNICIAN NUMBER : svc12
SERVICE TECHNICIAN NAME : SERVICE_TECHNICIAN_NAME
6
SERVICE TECHNICIAN TEL NUMBER : 0987654321
SERVICE TECHNICIAN E-MAIL : [email protected]
SUPPLIER NAME : SUPPLIER_NAME
SUPPLIER ADDRESS : SUPPLIER_ADDRESS
7
SUPPLIER FAX NUMBER : 5544332211
SUPPLIER E-MAIL : [email protected]
Fig.10-29

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Sheet 2
CHARGE COUNTER FORMAT PM COUNTER FORMAT
8 LARGE SIZE CHARGE COUNT :1 LARGE SIZE PM COUNT :1

9 LARGE SIZE CHARGE PAPER DEFINITION :1 LARGE SIZE PM PAPER DEFINITION :0
CHARGE COUNTER 10 11
PRINT COUNTER SCAN COUNTER

FULL COLOR LARGE SMALL FULL COLOR LARGE SMALL
12 COPY 00000000 00000000 20 COPY SCAN 00000000 00000000
13 PRINT 00000000 00000000 21 NET SCAN 00000000 00000000
TWIN COLOR LARGE SMALL TWIN COLOR LARGE SMALL
14 COPY 00000000 00000000 22 COPY SCAN 00000000 00000000
15 PRINT 00000000 00000000
BLACK LARGE SMALL BLACK LARGE SMALL
16 COPY 00000000 00000000 23 COPY SCAN 00000000 00000000
17 PRINT 00000000 00000000 24 FAX SCAN 00000000 00000000
18 LIST 00000000 00000000 25 NET SCAN 00000000 00000000
19 FAX 00000000 00000000
FAX COUNTER
LARGE SMALL
26 TRANSMIT 00000000 00000000
27 RECEIVE 00000000 00000000
PERIODICAL MAINTENANCE COUNTER
28 SETTING VALUE (K-EPU PAGES) : 00000000 SETTING VALUE (OTHERS PAGES) : 00000000 44
29 CURRENT VALUE (K-EPU PAGES) : 00000000 CURRENT VALUE (OTHERS PAGES) : 00000000 45
30 SETTING VALUE (K-EPU DRIVE COUNTS) : 00000000 SETTING VALUE (OTHERS DRIVE COUNTS) : 00000000 46
31 CURRENT VALUE (K-EPU DRIVE COUNTS) : 00000000 CURRENT VALUE (OTHERS DRIVE COUNTS) : 00000000 47
32 SETTING VALUE (Y-EPU PAGES) : 00000000
33 CURRENT VALUE (Y-EPU PAGES) : 00000000
34
35
SETTING VALUE
CURRENT VALUE
(Y-EPU DRIVE COUNTS)
(Y-EPU DRIVE COUNTS)
:
:
00000000
00000000
10
36 SETTING VALUE (M-EPU PAGES) : 00000000
37 CURRENT VALUE (M-EPU PAGES) : 00000000
38 SETTING VALUE (M-EPU DRIVE COUNTS) : 00000000
39 CURRENT VALUE (M-EPU DRIVE COUNTS) : 00000000
40 SETTING VALUE (C-EPU PAGES) : 00000000
41 CURRENT VALUE (C-EPU PAGES) : 00000000
42 SETTING VALUE (C-EPU DRIVE COUNTS) : 00000000
43 CURRENT VALUE (C-EPU DRIVE COUNTS) : 00000000
Fig.10-30

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10 - 29
Sheet 3
48 PRINTER ERROR HISTORY
DATE TIME ERROR CODE COUNTER DATE TIME ERROR CODE COUNTER
08/04/13 16:44 F110 00000000 08/04/13 16:44 F110 00000000
08/04/12 22:28 F110 00000000 08/04/13 16:44 F110 00000000
08/04/12 22:23 F110 00000000 08/04/13 16:44 F110 00000000 (*2)
08/03/15 22:23 F110 00000000 08/04/13 16:44 F110 00000000
08/02/25 11:12 F110 00000000 08/04/13 16:44 F110 00000000
Fig.10-31
1 Date
3 Serial number
4 Total counter value
8 Count setting of large-sized paper (Fee charging system counter)
9 Definition setting of large-sized paper (Fee charging system counter)
10 Count setting of large-sized paper (PM)
11 Definition setting of large-sized paper (PM)
12 Number of output pages in the Copier Function (FULL COLOR)
13 Number of output pages in the Printer Function (FULL COLOR)
14 Number of output pages in the Copier Function (TWIN COLOR)
15 Number of output pages in the Printer Function (TWIN COLOR)
16 Number of output pages in the Copier Function (BLACK)
17 Number of output pages in the Printer Function (BLACK)
18 Number of output pages at the List Print Mode (BLACK)
19 Number of output pages in the FAX Function (BLACK)

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20 Number of scanning pages in the Copier Function (FULL COLOR)
21 Number of scanning pages in the Network Scanning Function (FULL COLOR)
22 Number of scanning pages in the Copier Function (TWIN COLOR)
23 Number of scanning pages in the Copier Function (BLACK)
24 Number of scanning pages in the FAX Function (BLACK)
25 Number of scanning pages in the Network Scanning Function (BLACK)
26 Number of transmitted pages in the FAX Function (BLACK)
27 Number of received pages in the FAX Function (BLACK)
28 PM count setting value [EPU (K)]
29 PM count present value [EPU (K)]
30 PM driving count setting value [EPU (K)]
31 PM driving count present value [EPU (K)]
32 PM count setting value [EPU (Y)]
33 PM count present value [EPU (Y)]
34 PM driving count setting value [EPU (Y)]
35 PM driving count present value [EPU (Y)]
36 PM count setting value [EPU (M)] 10
37 PM count present value [EPU (M)]
38 PM driving count setting value [EPU (M)]
39 PM driving count present value [EPU (M)]
40 PM count setting value [EPU (C)]
41 PM count present value [EPU (C)]
42 PM driving count setting value [EPU (C)]
43 PM driving count present value [EPU (C)]
44 PM count setting value (Other parts)
45 PM driving count present value (Other parts)
46 PM driving count setting value (Other parts)
47 PM driving count present value (Other parts)
48 History of error

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10 - 31
3. Toner near-empty notification by e-mail
Subject: Toner Near-Empty Notification
1 Date : 04/26/2008 12:34

2 Machine Model : TOSHIBA e-STUDIO655
3 SerialNumber : 1234567890
4 Total Counter : 00004787
5 Supplier:
Fax Number : 1122334455
6 Customer:
Tel Number : 1234567890
Number : svc12
Tel Number : 0987654321
ChargeCounterFormat:
8 LargeSizeChargeCount 1
9 LargeSizeChargePaperDefinition 1
PMCounterFormat:
10 LargeSizePMCount 1
11 LargeSizePMPaperDefinition 0
Charge Counter:
Large Small
<Print Counter>
Black ------------------------------------------
12 Copy 00000000 00000000
13 Print 00000000 00000000
14 List 00000000 00000000
15 FAX 00000000 00000000
<Scan Counter>
Full Color -------------------------------------
16 Net Scan 00000000 00000000
Black ------------------------------------------
17 Copy Scan 00000000 00000000
18 FAX Scan 00000000 00000000
19 Net Scan 00000000 00000000
<FAX Counter>
20 Transmit 00000000 00000000
21 Receive 00000000 00000000
Fig.10-32

REMOTE SERVICE
10 - 32
Periodical Maintenance Counter:
Pages Drive Counts

------------------------------------------------------------------
K-EPU
22 Setting 00000000 00000000
23 Current 00000000 00000000
------------------------------------------------------------------
K-EPU
24 Setting 00000000 00000000
25 Current 00000000 00000000
------------------------------------------------------------------
Others
26 Setting 00000000 00000000
27 Current 00000000 00000000

Date Time ErrorCode Counter
------------------------------------------------------------------
04/13/2008 16:44 F110 00000000
04/12/2008 22:28 F110 00000000
04/12/2008 22:23 F110 00000000 (*1)
03/15/2008 22:23 F110 00000000
02/25/2008 11:12 F110 00000000
29 Toner Cartridge Information:
30 Toner Near-Empty Counter

31 Setting 00000000
32 Current 00000000
33 Color code 1
34 Point Of Destination 0
10
Fig.10-33
1. Date
2. Machine model name
3. Serial number
4. Total counter value
5. Supplier information
6. Customer information
7. Service technician information
8. Count setting of large-sized paper (Fee charging system counter)
9. Definition setting of large-sized paper (Fee charging system counter)
10. Count setting of large-sized paper (PM)
11. Definition setting of large-sized paper (PM)
12. Number of output pages in the Copier Function (BLACK)
13. Number of output pages in the Printer Function (BLACK)
14. Number of output pages at the List Print Mode (BLACK)
15. Number of output pages in the FAX Function (BLACK)
16. Number of scanning pages in the Network Scanning Function (Full color)
17. Number of scanning pages in the Copier Function (BLACK)
18. Number of scanning pages in the FAX Function (BLACK)
19. Number of scanning pages in the Network Scanning Function (BLACK)
20. Number of transmitted pages in the FAX Function (BLACK)

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21. Number of received pages in the FAX Function (BLACK)
22. PM count setting value / PM driving count setting value [EPU (K)]
23. PM count present value / PM driving count present value [EPU (K)]
24. PM count setting value / PM driving count setting value [Developer material (K)]
25. PM count present value / PM driving count present value [Developer material (K)]
26. PM count setting value / PM driving count setting value [Other parts]
27. PM count present value / PM driving count present value [Other parts]
28. History error
29. Toner cartridge information
30. Toner near-empty counter
31. Setting value of toner cartridge rotation time counter
32. Current value of toner cartridge rotation time counter
33. Color of toner cartridge
1: Black
2: Yellow
3: Magenta
4: Cyan
34. Destination setting of toner cartridge
*1. The latest 20 errors are displayed.

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4. Toner near-empty notification by FAX
Sheet 1
TONER NEAR-EMPTY NOTIFICATION (*1)
1 DATE : 08/04/14 13:47

2 MACHINE MODEL : TOSHIBA e-STUDIO655
3 SERIAL NUMBER : 1234567890
4 TOTAL COUNTER : 00004787
CUSTOMER NAME : CUSTOMER_NAME

CUSTOMER ADDRESS : CUSTOMER_ADDRESS
5
CUSTOMER TEL NUMBER : 1234567890
CUSTOMER E-MAIL ADDRESS : [email protected]
SERVICE TECHNICIAN NUMBER : svc12
SERVICE TECHNICIAN NAME : SERVICE_TECHNICIAN_NAME
6
SERVICE TECHNICIAN TEL NUMBER : 0987654321
SERVICE TECHNICIAN E-MAIL : [email protected]
SUPPLIER NAME : SUPPLIER_NAME
SUPPLIER ADDRESS : SUPPLIER_ADDRESS
7
SUPPLIER FAX NUMBER : 5544332211
SUPPLIER E-MAIL : [email protected]
Fig.10-34
10

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Sheet 2
CHARGE COUNTER FORMAT PM COUNTER FORMAT
8 LARGE SIZE CHARGE COUNT :1 LARGE SIZE PM COUNT :1

9 LARGE SIZE CHARGE PAPER DEFINITION :1 LARGE SIZE PM PAPER DEFINITION :0
CHARGE COUNTER 10 11
PRINT COUNTER SCAN COUNTER

BLACK LARGE SMALL FULL COLOR LARGE SMALL
12 COPY 00000000 00000000 16 NET SCAN 00000000 00000000
13 PRINT 00000000 00000000 BLACK LARGE SMALL
14 LIST 00000000 00000000 17 COPY SCAN 00000000 00000000
15 FAX 00000000 00000000 18 FAX SCAN 00000000 00000000
19 NET SCAN 00000000 00000000
FAX COUNTER
LARGE SMALL
20 TRANSMIT 00000000 00000000
21 RECEIVE 00000000 00000000
PERIODICAL MAINTENANCE COUNTER
22 SETTING VALUE (K-EPU PAGES) : 00000000 SETTING VALUE (K-DEV DRIVE COUNTS) : 00000000 28
23 CURRENT VALUE (K-EPU PAGES) : 00000000 CURRENT VALUE (K-DEV DRIVE COUNTS) : 00000000 29
24 SETTING VALUE (K-EPU DRIVE COUNTS) : 00000000 SETTING VALUE (OTHERS PAGES) : 00000000 30
25 CURRENT VALUE (K-EPU DRIVE COUNTS) : 00000000 CURRENT VALUE (OTHERS PAGES) : 00000000 31
26 SETTING VALUE (K-DEV PAGES) : 00000000 SETTING VALUE (OTHERS DRIVE COUNTS) : 00000000 32
27 CURRENT VALUE (K-DEV PAGES) : 00000000 CURRENT VALUE (OTHERS DRIVE COUNTS) : 00000000 33
34 PRINTER ERROR HISTORY
DATE TIME ERROR CODE COUNTER DATE TIME ERROR CODE COUNTER
08/04/13 16:44 F110 00000000 08/04/13 16:44 F110 00000000
08/04/12 22:28 F110 00000000 08/04/13 16:44 F110 00000000
(*2)
08/04/12 22:23 F110 00000000 08/04/13 16:44 F110 00000000
08/03/15 22:23 F110 00000000 08/04/13 16:44 F110 00000000
08/02/25 11:12 F110 00000000 08/04/13 16:44 F110 00000000
Fig.10-35

REMOTE SERVICE
10 - 36
Sheet 3
35 Toner Cartridge Information:
36 Toner Near-Empty Counter

37 Setting 00000000
38 Current 00000000
39 Color code 1
40 Point Of Destination 0
Fig.10-36
1. Date
2. Machine model name 10
3. Serial number
4. Total counter value
5. Customer information
6. Service technician information
7. Supplier information
8. Count setting of large-sized paper (Fee charging system counter)
9. Definition setting of large-sized paper (Fee charging system counter)
10. Count setting of large-sized paper (PM)
11. Definition setting of large-sized paper (PM)
12. Number of output pages in the Copier Function (BLACK)
13. Number of output pages in the Printer Function (BLACK)
14. Number of output pages at the List Print Mode (BLACK)
15. Number of output pages in the FAX Function (BLACK)
16. Number of scanning pages in the Network Scanning Function (Full color)
17. Number of scanning pages in the Copier Function (BLACK)
18. Number of scanning pages in the FAX Function (BLACK)
19. Number of scanning pages in the Network Scanning Function (BLACK)
20. Number of transmitted pages in the FAX Function (BLACK)
21. Number of received pages in the FAX Function (BLACK)
22. PM count setting value [EPU (K)]
23. PM count present value [EPU (K)]
24. PM driving count setting value [EPU (K)]
25. PM driving count present value [EPU (K)]
26. PM count setting value [Developer material (K)]
REMOTE SERVICE
10 - 37
27. PM driving count present value [Developer material (K)]
28. PM driving count setting value [Developer material (K)]
29. PM driving count present value [Developer material (K)]
30. PM count setting value (Other parts)
31. PM driving count present value (Other parts)
32. PM driving count setting value (Other parts)
33. PM driving count present value (Other parts)
34. History of error
35. Toner cartridge information
36. Toner near-empty counter
37. Setting value of toner cartridge rotation time counter
38. Current value of toner cartridge rotation time counter
39. Color of toner cartridge
1: Black
2: Yellow
3: Magenta
4: Cyan
40. Destination setting of toner cartridge

REMOTE SERVICE
10 - 38
5. Service Call Notification
Subject: Service Call Notification
1 Date: 04/14/2006 13:47

Machine Name: e-STUDIO3500c SerialNumber:1234567890
2 3
4 Function: Printer
5 Severity: Error
6 ErrorCode: XXXX
7 Message:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
8 Supplier:
Tel Number : 1122334455
9 Customer:
Tel Number : 1234567890
Number : svc12
Tel Number : 0987654321
10
Date Time ErrorCode

------------------------------------------
04/13/2006 16:44 F110
04/12/2006 22:28 F110
(*1)
04/12/2006 22:23 F110
03/15/2006 22:23 F110
02/25/2006 11:12 F110
Fig.10-37

REMOTE SERVICE
10 - 39
1 Date (When an error occurs)
3 Serial number
4 Function: Fixed at “Printer”
5 Severity: Fixed at “Error”
6 Error code
7 Error message: The content of error is displayed.
11 History of error

REMOTE SERVICE
10 - 40
11. FIRMWARE UPDATING
When you want to update the firmware to the latest one or the equipment becomes inoperable due to
some defect in the firmware, updating can be performed as follows.
Equipment
Firmware Updating method
Master data USB media
(HDD program data)
System ROM USB media
(OS data) Download jig
(PWA-DWNLD-350-JIG1)
PFC ROM USB media
(PFC firmware) Download jig
Engine ROM USB media
(Engine firmware) Download jig
Scanner ROM USB media
(Scanner firmware) Download jig
(K-PWA-DLM-320)
RADF ROM USB media
(RADF firmware) Download jig
(K-PWA-DLM-320)
Options
Model name Firmware Updating method
Finisher Finisher firmware
(MJ-1103) Converter firmware 11
Saddle Stitch Finisher Finisher firmware
(MJ-1104) Saddle stitcher firmware
Download jig
Converter firmware (K-PWA-DLM-320)
Hole Punch Unit Hole punch unit firmware
(MJ-6102)
Fax Unit FAX firmware
(GD-1270)

FIRMWARE UPDATING
11 - 1
A. Master data / System ROM / PFC ROM B. System ROM
Engine ROM / Scanner ROM / PWA-DWNLD-350-JIG1 ROM4 ROM1
RADF ROM ROM5 ROM2
ROM6 ROM3
USB media
C. Scanner ROM
K-PWA-DLM-320
Fig.11-1
Master data, System ROM, PFC ROM, Engine ROM, Scanner ROM, P. 11-9
A
RADF ROM
B System ROM P. 11-38
C Scanner ROM P. 11-45

FIRMWARE UPDATING
11 - 2
D. RADF ROM E. FAX ROM (GD-1270)
K-PWA-DLM-320 K-PWA-DLM-320
F. Engine ROM
ROM1
PWA-DWNLD-350-JIG1 ROM2
G. PFC ROM ROM1
ROM2
PWA-DWNLD-350-JIG1
Fig.11-2 11
D RADF ROM P. 11-48

E FAX ROM (GD-1270) P. 11-59
F Engine ROM P. 11-40
G PFC ROM P. 11-40

FIRMWARE UPDATING
11 - 3
H. Converter ROM (MJ-1103/1104)
K-PWA-DLM-320
I. Finisher ROM (MJ-1103/1104)

K-PWA-DLM-320
J. Hole punch unit ROM (MJ-6102)

K-PWA-DLM-320
K. Saddle stitcher ROM (MJ-1104)

K-PWA-DLM-320
Fig.11-3
H Converter ROM (MJ-1103/1104) P. 11-57

I Finisher ROM (MJ-1103/1104) P. 11-50
J Hole punch unit ROM (MJ-6102) P. 11-54
K Saddle stitcher ROM (MJ-1104) P. 11-52

FIRMWARE UPDATING
11 - 4
Notes:
• Written firmware varies depending on the kinds of the boards provided as service parts. For
updating, only the minimum firmware is installed on the system control PC board, logic PC
board, PFC PC board, and scanning section control PC board. No firmware is installed on the
FAX board. The latest version of the firmware at the time of delivery is written on the RADF
control PC board and finisher control PC board. When any of above boards is replaced with a
new one in the field, check the other firmware version used and then update with a
corresponding suitable version.
• The firmware (master data) is not installed on the hard disk provided as a service part. When
the hard disk is replaced with a new one, check the other firmware version used and then
write a corresponding suitable version.
• “Can't fetch Ver.” is displayed in the Installed Version field when the version of the installed
ROM cannot be acquired properly. If a normal power on is not performed after the firmware is
updated and the [ON/OFF] button is pressed while simultaneously holding down the [4] and
[9] buttons, “Can't fetch Ver.” may be displayed on the control panel for some ROMS. A
normal power on must be performed.
11

FIRMWARE UPDATING
11 - 5
11.1 Firmware Updating with USB Media
To update firmware, store update programs and firmware data files in the USB media.
The update program is "signatures.sig", and it needs to be stored in the USB device. It is necessary for
updating firmware except that of the System firmware.
For the data file for each firmware, refer to the following tables.
Notes:
When performing the update, use the latest program.
11.1.1 Firmware type and data file name for updating
Equipment (e-STUDIO5540C/6540C/6550C)
Firmware Stored Data file name Display

Master data Hard disk T130HD0Wxxxx.tar SYSTEM SOFTWARE
(HDD program data) * xxxx is version. (HD Data)
System ROM System control PC T130SF0Wxxxx.tar SYSTEM FIRMWARE
(OS data) board * xxxx is version. (OS Data)
(SYS board)
PFC ROM Paper feeding T130FWW.xxx PFC FIRMWARE
(PFC firmware) control board * xxx is version.
(PFC board)
Engine ROM Logic PC board T130MWW.xxx ENGINE FIRMWARE
(Engine firmware) (LGC board) * xxx is version.
Scanner ROM Scanning section T130SLGWW.xxx SCANNER FIRMWARE
(Scanner firmware) control PC board * xxx is version.
(SLG board)
RADF ROM DLG board 430DFWW.xxx RADF FIRMWARE
(RADF firmware) * xxx is version.
Store the data file for updating in the model specific folder.
Model specific folder name 5540C_6550C
USB media
5540C_6550C
T130SF0Wxxxx.tar
T130MWW.xxx
T130SLGWW.xxx
T130HD0Wxxxx.tar
T130SY0Wxxxx.tar
430DFWW.xxx
T130FWW.xxx
signartures.sig
Fig.11-4

FIRMWARE UPDATING
11 - 6
Equipment (e-STUDIO5560C/6560C/6570C)

Master data Hard disk T340HD0Wxxxx.tar SYSTEM SOFTWARE
System ROM System control PC T340SF0Wxxxx.tar SYSTEM FIRMWARE
(SYS board)
PFC ROM Paper feeding TH340FWW.xxx PFC FIRMWARE
(PFC firmware) control board * xxx is version.
(PFC board)
Engine ROM Logic PC board TH340MWW.xxx ENGINE FIRMWARE
(Engine firmware) (LGC board) * xxx is version.
Scanner ROM Scanning section T130SLGWW.xxx SCANNER FIRMWARE
(Scanner firmware) control PC board * xxx is version.
(SLG board)
RADF ROM DLG board 430DFWW.xxx RADF FIRMWARE
(RADF firmware) * xxx is version.
USB media
5560C_6570C
T340SF0Wxxxx.tar 11
TH340MWW.xxx
T130SLGWW.xxx
T340HD0Wxxxx.tar
T340SY0Wxxxx.tar
430DFWW.xxx
TH340FWW.xxx
signartures.sig
Fig.11-5

FIRMWARE UPDATING
11 - 7
Notes:
• Since the date and time set in the equipment are recorded in the firmware update log, make
sure that they are correct before updating the firmware.
• Never change the model specific folder name, since it is used for identifying the data file when
the data files used for updating multiple models are stored in the USB media.
Important:
• Only the USB media which meet the following conditions should be used for updating. Be
careful since updating with any device other than the above is never guaranteed.
- A combination USB media with a flash memory (to be connected directly to the USB
port) and its capacity is 1GB or more.
- Operation of the USB media used for updating has been confirmed at the input check
of this equipment (Test mode 03).
( P. 5-8"5.3 Input check (Test mode 03)")
- USB media which comply with the following standards regulated by USB-IF (USB
Implementers Forum)
Class number: 8 (=08h) (Mass-storage class)
Sub-class number: 6 (=06h) (SCSI transfer command set)
Protocol number: 80 (=50h) (Bulk-Only)
* Most common USB media comply with the specification above and can be used for
updating. However, the operation in all the Multi Functional Digital Color Systems and
Multi Functional Digital Systems is not necessarily guaranteed since the most of these
devices are developed based on use in a PC environment (Windows or Macintosh).
Therefore, check thoroughly that the device is operational in the equipment for which
the updating will be performed when purchasing it.
• The USB media complying with USB2.0 can be used for updating.
• Do not update the firmware by any storage device other than a flash memory (such as a USB
connection type memory card reader, CD/DVD drive or hard disk), since it is never
guaranteed.
• It is possible to store the model specific update program and the data file for updating directly
in the root directory when you store the updating data file for one specific model in the USB
media. However, if the model specific folder for the same model as that of the data file stored
in the root directory already exists, this will have priority.

FIRMWARE UPDATING
11 - 8
11.1.2 Master data/System ROM/PFC ROM/Engine ROM/Scanner ROM /
RADF ROM
Important:
• The file system of USB media should be formatted in the FAT or FAT32 format. Be careful
since the devices formatted in NTFS or other format will not be able to be operated. The file
system can be confirmed on the device properties in applications such as Explorer of
Windows.
• Never shut down the equipment during the update. Firmware data and the following option
data (if installed) could be damaged and may not be able to be operated properly.
- Data Overwrite Enabler (GP-1070)
- Meta Scan Enabler (GS-1010)
- External Interface Enabler (GS-1020)
- IPSec Enabler (GP-1080)
- Unicode Font Enabler (GS-1007) (e-STUDIO5560C/6560C/6570C only)
[A] Update procedure

(1) Connect the USB media to the PC and write the model specific folder in which the data file is
stored.
(2) Press the [ON/OFF] button on the control panel to shut down the equipment.
(3) Connect the USB media [1] to the USB port [2] on the right upper cover.
[2]
11
[1]
Fig.11-6

FIRMWARE UPDATING
11 - 9
(4) Press the [ON/OFF] button while simultaneously holding down the [4] and [9] buttons.
Data in the USB media are checked and the checking status is displayed on the screen.
(5) When the authentication screen appears, enter the password. (If the Enter Password is blank, it
is unnecessary to enter anything.)
Enter Password
! “ # $ % & ‘ ( ) = ~ | ` { }
* < > ? _ . ^ @ + [ ] ; : / 1
Q W E R T Y U I O P 2 3
A S D F G H J K L 4 5 6
Z X C V B N M , . 7 8 9
Caps Space Backspace
Ok Reset
Fig.11-7
The screen for selecting items to be updated is displayed after approx. 1 minute.
On this screen, the current firmware version of this equipment and the firmware version of data to
be updated are displayed.
Fig.11-8

FIRMWARE UPDATING
11 - 10
Notes:
• The display of items on this screen varies depending on the types of data written on the USB
media. Each item is displayed only when each data file is written on the USB media in the
following conditions.
Item Condition
1. SYSTEM FIRMWARE(OS T130SF0Wxxxx.tar is written. (xxxx is version.)
Data)
2. ENGINE FIRMWARE T130MWW.xxx is written. (xxx is version.)
3. SCANNER FIRMWARE T130SLGWW.xxx is written. (xxx is version.)
4. SYSTEM SOFTWARE(HD T130HD0Wxxxx.tar and T130SY0Wxxxx.tar are written. (xxxx
Data) is version.)
5. RADF FIRMWARE 430DFWW.xxx is written. (xxx is version.)
6. PFC FIRMWARE T130FWW.xxx is written. (xxx is version.)
e-STUDIO5560C/6560C/65750C
Item Condition
1. SYSTEM FIRMWARE(OS T340SF0Wxxxx.tar is written. (xxxx is version.)
Data)
2. ENGINE FIRMWARE TH340MWW.xxx is written. (xxx is version.)
3. SCANNER FIRMWARE T130SLGWW.xxx is written. (xxx is version.)
4. SYSTEM SOFTWARE(HD T340HD0Wxxxx.tar and T340SY0Wxxxx.tar are written. (xxxx
Data) is version.)
5. RADF FIRMWARE 430DFWW.xxx is written. (xxx is version.)
6. PFC FIRMWARE TH340FWW.xxx is written. (xxx is version.)
11
• If the USB media are not recognized properly, “USB device Not detected” message is
displayed. In this case, disconnect the USB media and connect it again within 3 minutes, or
shut down the equipment and connect the device properly. Then repeat the procedure from
(4).
• If any of the error messages below is displayed, confirm if the update program or the data file
in the USB media is correct. Then repeat the procedure from (4)
Error
Error message Cause
number
01 Error Loadmodule Module loading failed.
02 Machine Model Get Error Model information was not
downloaded.
03 Copy Data with valid signature in USB Checking of data file failed.
Storage
04 Other models ROMDATA TXXXXXXXX Master data of other model are
* The version name comes at stored.
“xxxx.xxx.x”.
05 Copy Signature File in USB Storage Data files are not stored in the USB
media.
06 Patch and Normal package in one folder of When both the system and patch
USB Storage update packages are in the USB
media

FIRMWARE UPDATING
11 - 11
(6) Select the item with the digital keys.
“*” is displayed next to the selected item. Display or delete the “*” by pressing the number of the
item.
Item Remarks
1. SYSTEM FIRMWARE(OS Data) Updating OS data
2. ENGINE FIRMWARE Updating Engine ROM
3. SCANNER FIRMWARE Updating Scanner ROM
4. SYSTEM SOFTWARE (HD Data) Updating Master data (HDD program data)
5. RADF FIRMWARE Updating RADF ROM
6. PFC FIRMWARE Updating PFC ROM

Updating starts and the processing status is displayed on the LCD screen.
Status display during update Status display when update is completed

SYSTEM FIRMWARE (OS Data) update in SYSTEM FIRMWARE (OS Data)
progress Completed
ENGINE FIRMWARE update in progress ENGINE FIRMWARE Completed
SCANNER FIRMWARE update in progress CANNER FIRMWARE Completed
SYSTEM SOFTWARE (HD Data) update in SYSTEM SOFTWARE (HD Data) Completed
progress
RADF FIRMWARE update in progress RADF FIRMWARE Completed
PFC FIRMWARE update in progress PFC FIRMWARE Completed
(8) “Updated successfully completed Restart the MFP” is displayed at the bottom of the LCD screen
after the updating is completed properly.
Fig.11-9

FIRMWARE UPDATING
11 - 12
Notes:
• “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not
completed properly. “Failed” appears next to the failed item on the status display. In this case,
shut down the equipment after all the updates are stopped (when either “Completed” or
“Failed” is displayed for each item), and then check the following.
- Do the USB media meet the conditions to be used for updating?
- Is the data file written properly on the USB media?
- Are the USB media installed properly?
- Do the USB media and equipment operate properly?
• When an OS update error or HDD update error occurs, “Update Failed” or “Failed” appears
on the screen and the error number appears next to the message. For details of each error,
refer to the following tables
OS update Error
Error number Error content
O01 FROM writing failed
O02 FROM verification error
O03 File operation error
O04 SRAM flag set error
O05 Electronic key data backup error
O06 Device error
HDD update Error

H01 File creation error
H02 File decompression error
H03 Partition mount error
H04 Hard disk full error
H00 Other errors
11

FIRMWARE UPDATING
11 - 13
• When an Engine update error, PFC updated error, Scanner update error or RADF update
error occurs, “Update Failed” or “Failed” appears on the screen and the error number and
error message appear next to the message. For details of each error, refer to the following
tables.
PFC Update Error

Error number Error message Error content
Time out Communication timeout
F01
(When the download is requested) (When the download is requested)
F02
(When the download is written) (When the download is written)
F03
(When the download is finished) (When the download is finished)
Reception failed Downloading request was denied.
F04
Deletion error Deletion error
F05
Writing error Writing error
F06
Checksum error Checksum error
F07
Reception status code abnormality Reception status code abnormality
F08
F09
F10
F00 Other error Other error
Engine Update Error

M01
M02
M03
Reception failed Downloading request was denied.
M04
M05
M06
Checksum error Checksum error
M07
M08
M09
M10
Other error Other error
To troubleshoot this error, refer to the
M00 following section:
 P. 8-289"8.4.16 Error code “M00”
is displayed while updating firmware"

FIRMWARE UPDATING
11 - 14
Scanner Update Error
S01
S02
S03
S05
S06
S08
S09
S10
S00 Other error Other error
RADF update Error

R01 (When the download is (When the download is
requested) requested)
R02
R03
11
R05
R06
Reception status code Reception status code
abnormality abnormality
R08
(When the download is (When the download is
requested) requested)
R09 abnormality abnormality
R10 abnormality abnormality
R21 RADF Uninstallation RADF not installed
RADF Firmware model RADF ROM for different model
R23
mismatch data connected
R00 Other error Other error
(9) Press the [ON/OFF] button to shut down the equipment, and then remove the USB media.
(10) Perform the initialization of the updating data.

• Turn ON the power while [0] button and [8] button are pressed simultaneously.
• Key in “9030”, and then press the [START] button.
• Press the [INITIALIZE] button.
FIRMWARE UPDATING
11 - 15
[B] Confirmation of the updated data
After the updating is completed, check each data version in the Setting Mode (08) to confirm that the
data were overwritten properly.
 P. 11-62"11.5 Confirmation of the updated data"
[C] Adjustment
Perform the adjustment of the equipment.
• Performing Image Quality Control (05-2742):

• Adjustment of Color Registration Control (05-4719):

 P. 6-7"6.1.4 Adjustment of Color Registration Control"
• Automatic gamma adjustment <PPC> (05-7869) (using [4][FAX] test pattern):

• Automatic gamma adjustment < PRT > (05-8008) (using [70][FAX] test pattern):

FIRMWARE UPDATING
11 - 16
[D] Display during the update
Update is performed in parallel as shown in the transition diagram below.
Item Selection Screen for Update
[System ROM] [Engine ROM] [Scanner ROM] [Master data] [RADF ROM] [PFC ROM]
1. SYSTEM 2. ENGINE 3.SCANNER 4. SYSTEM 5. RADF FIRMWARE 6. PFC FIRMWARE

FIRMWARE(OS Data) FIRMWARE FIRMWARE SOFTWARE(HD Data)
Update Completed
Below is an example of the changes of the LCD screen during update.
System ROM
11
Fig.11-10

FIRMWARE UPDATING
11 - 17
Engine ROM
Fig.11-11

FIRMWARE UPDATING
11 - 18
Scanner ROM
11
Fig.11-12

FIRMWARE UPDATING
11 - 19
Master data (1/2)
Fig.11-13

FIRMWARE UPDATING
11 - 20
Master data (2/2)
11
Fig.11-14

FIRMWARE UPDATING
11 - 21
RADF ROM
Fig.11-15

FIRMWARE UPDATING
11 - 22
PFC ROM
11
Fig.11-16

FIRMWARE UPDATING
11 - 23
11.2 Patch Updating with USB Media
Master data and system ROM can be updated in a shorter time than normal update using the data file
for the patch update.
Notes:
When performing the update, use the latest program.
11.2.1 Firmware type and data file name for patch updating
Equipment

Master data Hard disk T130HDPWxxxx.tar SYSTEM SOFTWARE
System ROM System control PC T130SFPWxxxx.tar SYSTEM FIRMWARE
(SYS board)
Store the data file for patch updating in the model specific folder.
USB media
5540C_6550C
T130SFPWxxxx.tar
T130HDPWxxxx.tar
signartures.sig
Fig.11-17

FIRMWARE UPDATING
11 - 24
Equipment

Master data Hard disk T340HDPWxxxx.tar SYSTEM SOFTWARE
System ROM System control PC T340SFPWxxxx.tar SYSTEM FIRMWARE
(SYS board)
Store the data file for patch updating in the model specific folder.
USB media
5560C_6570C
T340SFPWxxxx.tar
T340HDPWxxxx.tar
signartures.sig
Fig.11-18
Notes:
• Since the date and time set in the equipment are recorded in the firmware update log, make sure
that they are correct before updating the firmware. 11
• Never change the model specific folder name, since it is used for identifying the data file when
the data files used for updating multiple models are stored in the USB media.
Important:
• Only the USB media which meet the following conditions should be used for updating. Be careful
since updating with any device other than the above is never guaranteed.
- A combination USB media with a flash memory (to be connected directly to the USB
port) and its capacity is 1GB or more.
- Operation of the USB media used for updating has been confirmed at the input
check of this equipment (Test mode 03). ( P. 5-8"5.3 Input check (Test mode 03)")
- USB media which comply with the following standards regulated by USB-IF (USB
Implementers Forum)
Class number: 8 (=08h) (Mass-storage class)
Sub-class number: 6 (=06h) (SCSI transfer command set)
Protocol number: 80 (=50h) (Bulk-Only)
* Most common USB media comply with the specification above and can be used for
updating. However, the operation in all the Multi Functional Digital Color Systems and
Multi Functional Digital Systems is not necessarily guaranteed since the most of these
devices are developed based on use in a PC environment (Windows or Macintosh).
Therefore, check thoroughly that the device is operational in the equipment for which
the updating will be performed when purchasing it.
• The USB media complying with USB2.0 can be used for updating.
• Do not update the firmware by any storage device other than a flash memory (such as a USB
connection type memory card reader, CD/DVD drive or hard disk), since it is never guaranteed.

FIRMWARE UPDATING
11 - 25
• It is possible to store the model specific update program and the data file for updating directly in
the root directory when you store the updating data file for one specific model in the USB media.
However, if the model specific folder for the same model as that of the data file stored in the root
directory already exists, this will have priority.

FIRMWARE UPDATING
11 - 26
11.2.2 Master data/System ROM
Important:
• The file system of USB media should be formatted in the FAT or FAT32 format. Be careful since
the devices formatted in NTFS or other format will not be able to be operated. The file system
can be confirmed on the device properties in applications such as Explorer of Windows.
• Never shut down the equipment during the update. Firmware data and the following option data
(if installed) could be damaged and may not be able to be operated properly.
- Data Overwrite Enabler (GP-1070)
- Meta Scan Enabler (GS-1010)
- External Interface Enabler (GS-1020)
- IPSec Enabler (GP-1080)
- Unicode Font Enabler (GS-1007) (e-STUDIO5560C/6560C/6570C only)

(1) Connect the USB media to the PC and write the model specific folder in which the data file is
stored.
[2]
[1]
11
Fig.11-19

FIRMWARE UPDATING
11 - 27
Data in the USB media are checked and the checking status is displayed on the screen.
(5) When the authentication screen appears, enter the password. (If the Enter Password is blank, it
is unnecessary to enter anything.)
Enter Password
! “ # $ % & ‘ ( ) = ~ | ` { }
* < > ? _ . ^ @ + [ ] ; : / 1
Q W E R T Y U I O P 2 3
A S D F G H J K L 4 5 6
Z X C V B N M , . 7 8 9
Caps Space Backspace
Ok Reset
Fig.11-20
The screen for selecting items to be updated is displayed after approx. 3 minutes.
On this screen, the current firmware version of this equipment and the firmware version of data to
be updated are displayed.
Fig.11-21

FIRMWARE UPDATING
11 - 28
Notes:
• The display of items on this screen varies depending on the types of data written on the USB media.
Each item is displayed only when each data file is written on the USB media in the following
conditions.
Item Condition
1. SYSTEM FIRMWARE(OS Data) T130SFPWxxxx.tar is written. (xxxx is version.)
2. SYSTEM SOFTWARE (HD Data) T130HDPWxxxx.tar is written. (xxxx is version.)
Item Condition
1. SYSTEM FIRMWARE(OS Data) T340SFPWxxxx.tar is written. (xxxx is version.)
2. SYSTEM SOFTWARE (HD Data) T340HDPWxxxx.tar is written. (xxxx is version.)
• If the USB media are not recognized properly, “USB device Not detected” message is displayed. In
this case, disconnect the USB media and connect again within 3 minutes, or shut down the
equipment and connect the device properly. Then repeat the procedure from (4).
• If any of the error messages below is displayed, confirm if the data file in the USB media is correct.
Then repeat the procedure from (4).
Error
Error message Cause
number
01 Error Loadmodule Module loading failed.
02 Machine Model Get Error Model information was not
downloaded.
03 Copy Data with valid signature in USB Checking of data file failed.
Storage 11
04 Other models ROMDATA TXXXXXXXX Master data of other model are
* The version name comes at stored.
“xxxx.xxx.x”.
05 Copy Signature File in USB Storage Data files are not stored in the USB
media.
06 Patch and Normal package in one folder of When both the system and patch
USB Storage update packages are in the USB
media

item.
Item Remarks
1. SYSTEM FIRMWARE (OS Data) Updating system ROM (OS data)
2. SYSTEM SOFTWARE (HD Data) Updating Master data (HDD program)

FIRMWARE UPDATING
11 - 29
The follow screen shows the display when selecting “1. SYSTEM FIRMWARE (OS Data)” in the
update selection menu. “Update in progress” is displayed on the right side of the selected item,
and then “Verifying Signature...” appears.
Fig.11-22

FIRMWARE UPDATING
11 - 30
(8) “Patch Update Successful Restart the MFP” is displayed at the bottom of the LCD screen after
the updating is completed properly.
Fig.11-23
11

FIRMWARE UPDATING
11 - 31
Notes:
• “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not
completed properly. “Failed” appears next to the failed item on the status display. Even
though an update fails, do not turn the power OFF until other updates are finished. If “Update
Failed” appears at the bottom of the screen, turn OFF the power and then check the following
items. After confirming and clearing the problems, restart updating from the beginning.
- Do the USB media meet the conditions to be used for updating?
- Is the data file written properly on the USB media?
- Are the USB media installed properly?
- Do the USB media and equipment operate properly?
• When an OS update error or HDD update error occurs, “Update Failed” or “Failed” appears
on the screen and the error number appears next to the message.
For details of each error, refer to the following tables.
OS update Error
O01 FROM writing failed
O02 FROM verification error
O03 File operation error
O04 SRAM flag set error
O05 Electronic key data backup error
O06 Device error
HDD update Error

H01 File creation error
H02 File decompression error
H03 Partition mount error
H04 Hard disk full error
H00 Other errors
(9) Press the [ON/OFF] button to shut down the equipment, and then remove the USB media.


FIRMWARE UPDATING
11 - 32
11.3 Firmware Updating with PWA-DWNLD-350-JIG1
The data to be overwritten by this update are as follows.
Update the ROM data written on each board according to the need such as the case of replacing the
system control PC board, logic PC board or scanning section control PC board.
Equipment
Firmware Stored
System ROM Hard disk
(OS data) (HDD)
PFC ROM PFC PC board
(PFC firmware) (PFC board)
Engine ROM Logic PC board
(Engine firmware) (LGC board)
PWA-DWNLD-350-JIG1 (16MB)
Connector Connector
(for SYS board (for ROM writer
connection) adapter connection)
ROM1
ROM2
Fig.11-24 Jig board: PWA-DWNLD-350-JIG1 (16 MB)
Important:
The download jig (PWA-DWNLD-350-JIG1) is the jig in which the Flash ROM is mounted on the 11
board directly. Therefore, ROM writer adapter (PWA-DL-ADP-350) is required to write the data to
these Flash ROMs. Refer to the following to write the data.
Remarks: Useable jigs
Download jigs for this equipment are as follows:
e-STUDIO5540C/6540C/6550C:
No Type of jig ROM capacity Remarks

1 PWA-DWNLD-JIG1F 16MB
2 PWA-DWNLD-JIG2F 48MB
3 PWA-DWNLD-JIG1 16MB Requires a relay board

(PWA-DWNLD-RELAY-50F)
4 PWA-DWNLD-JIG2 48MB Requires a relay board
(PWA-DWNLD-RELAY-50F)
*Jigs No. 3 and 4 above can be used if a relay board is installed together even though the shape
of their connectors differ.

FIRMWARE UPDATING
11 - 33
e-STUDIO5560C/6560C/6570C:
No Type of jig ROM capacity Remarks

1 PWA-DWNLD-JIG1F 16MB Requires a relay board
(PWA-DWNLD-RELAY-GLPGS)
2 PWA-DWNLD-JIG2F 48MB Requires a relay board
(PWA-DWNLD-RELAY-GLPGS)
3 PWA-DWNLD-JIG1 16MB
4 PWA-DWNLD-JIG2 48MB
*Jigs No. 1 and 2 above can be used if a relay board is installed together even though the shape
of their connectors differ.

FIRMWARE UPDATING
11 - 34
11.3.1 Writing the data to the download jig (PWA-DWNLD-350-JIG1)
The download jig (PWA-DWNLD-350-JIG) is the jig in which the Flash ROM is mounted on the board
directly. The ROM writer adapter (PWA-DL-ADP-350) is required to write data to these Flash ROMs.
Connect the download jig with the ROM writer via ROM writer adapter to write data. For the procedure
to write data, refer to the download procedure, instruction manual of each ROM writer, or others.
[2]
[3]
[1]
[4]
Fig.11-25
[1] PC
[2] Download jig (PWA-DWNLD-350-JIG1)
[3] ROM writer adapter (PWA-DL-ADP-350)
[4] ROM writer
Notes:
There are two types of the ROM writer adapter. Use the proper one according to the ROM writer
to be used. Applicable type of the adapter for the ROM writer can be confirmed by the model
name indicated on the board. Confirm that the adapter is available for the ROM writer to be used
before connecting them. If an unapplied adapter is connected, the application of the ROM writer
judges it as an error and writing the data cannot be implemented. Applicable combinations of the 11
ROM writer and adapter are as follows.
ROM writer ROM writer adapter

Minato Electronics MODEL 1881XP/1881UXP PWA-DL-ADP-350-1881 (model 1881)
(or equivalent)
Minato Electronics MODEL 1893/1895/1931/ PWA-DL-ADP-350-1931 (model 1931)
1940
(or equivalent)
model 1881
model 1931
(LV650)
[PWA-DL-ADP-350-1881] [PWA-DL-ADP-350-1931]
Fig.11-26 Fig.11-27

FIRMWARE UPDATING
11 - 35
[A] Precautions when writing the System ROM data
• Set the writing voltage (VID) to 3.3 V.
When an error appears while the data are being written to the download jig, set the writing voltage
(VID) to 12 V and then write them.
• When writing the data, set the address from 0 to 3FFFFF. The data may not be written correctly if it
is not set.
• Load the data file into the buffer by means of the following settings.
Auto Format Detected Binary

From File Normal
To Buffer Normal
From File Address 0
To Buffer Address 0
Buffer Size 800100
Clear Buffer Before Loading the file Clear buffer with blank state
[A-1] System ROM
Rotary Switch File Name Flash ROM

1 ex_bpmash_jig_1.bin ROM1
2 ex_bpmash_jig_2.bin ROM2
3 N/A ROM3
4 N/A ROM4
5 N/A ROM5
6 N/A ROM6
Notes:
Be sure not to confuse different ROM Versions since the file name is identical although the ROM
version is different.

FIRMWARE UPDATING
11 - 36
[B] Precautions when writing the Engine/PFC ROM data
• Clear the buffer of the ROM writer by means of the following settings.
From Address To Address Code

0 800000 FF
800000 8000FF 00
• Set the writing voltage (VID) to 3.3 V.
When an error appears while the data are being written to the download jig, set the writing voltage
(VID) to 12 V and then write them.
• When writing the data, set the address from 0 to 3FFFFF. The data may not be written correctly if it
is not set.
• Load the data file into the buffer by means of the following settings.
Auto Format Detected Binary

From File Normal
To Buffer Normal
From File Address 0
To Buffer Address 300000
Buffer Size 800000
Clear Buffer Before Loading the file Clear buffer with blank state
[B-1] Engine ROM
1 T130MWW.xxx ROM1
2 N/A ROM2
Rotary Switch File Name Flash ROM 11
1 TH340MWW.xxx ROM1
2 N/A ROM2
[B-2] PFC ROM
1 T130FWW.xxx ROM1
2 N/A ROM2
1 TH340FWW.xxx ROM1
2 N/A ROM2

FIRMWARE UPDATING
11 - 37
11.3.2 System ROM
The firmware of the system ROM can be updated individually by using WA-DWNLD-350-JIG1.
Important:
• Be sure to shut down the equipment before installing and removing the download jig.
• Do not shut down the equipment during the update. The data could be damaged and not be
able to be operated properly.

(1) Write the ROM data to be updated to the download jig (PWA-DWNLD-350-JIG1).
(3) Take off the cover plate.
Fig.11-28
(4) Connect the download jig with the jig connector on the SYS board.
Fig.11-29
(6) Press the [Firmware Update] button, then press the [1] key to select “1.SYSTEM
FIRMWARE(OS Data)”.

item. All items are selected in the default settings.

FIRMWARE UPDATING
11 - 38
(9) “Update Completed.” is displayed at the bottom of the LCD screen after the updating is
completed properly. Turn the power OFF by pressing the [ON/OFF] button.
Notes:
“Update Failed.” is displayed at the bottom of the LCD screen when the updating is not
completed properly. “Failed” appears next to the failed item on the status display. In this case,
shut down the equipment and check the following items. Then clear the problems and restart
updating from the beginning.
- Is the download jig connected properly?
- Is the updating data written to the download jig properly?
- Do the download jig and the equipment operate properly?
(10) Turn the power OFF using the main power switch on the right-hand surface of the equipment,
remove the download jig, and then install the cover plate.
(11) Turn the power ON using the main power switch while holding down the [3] and [C] keys
simultaneously.
(12) Press the [5] key to select “5. Key Backup Restore”, then press the [START] button.
(13) Restore the key and license data by following the steps below.
• Restore the key data by pressing the [1] key to select “1. Key SRAM to FROM”, then press
the [START] button.
• If the state of “FROM Licence Status” is “KeyMismatch”, restore the license data by pressing
the [3] key to select “3. License SRAM to FROM”, then press the [START] button.
• If ADI-HDD is installed, restore the encryption key data by pressing the [5] key to select “5.
ADIKey SRAM to FROM”, then press the [START] button.
(14) Press the [ON/OFF] button to shut down the equipment.
(15) Perform the initialization of the updating data. 11

• Turn the power ON using the main power switch while pressing the [0] and [8] buttons
simultaneously.
• Key in “9030”, and then press the [START] button.
• Press the [INITIALIZE] button.


FIRMWARE UPDATING
11 - 39
11.3.3 Engine ROM
The firmware of the engine ROM can be updated individually by using PWA-DWNLD-350-JIG1.
Important:
• Be sure to unplug the power cable before installing and removing the download jig.
• When servicing the equipment with the power cable plugged in, be sure not to touch live
sections or motors, etc.

(2) Turn the power OFF using the main power switch on the right-hand surface of the equipment.
(3) Unplug the power cable from the outlet.
Fig.11-30

FIRMWARE UPDATING
11 - 40
(5) Connect the download jig with the jig connector (CN334) on the logic PC board (LGC board).
Fig.11-31
(7) Plug the power cable into the outlet.
(8) Turn the power ON using the main power switch while simultaneously holding down the [0] and
[8] buttons. Updating starts automatically and the LED on the download jig lights.
(9) When the update is completed properly, the LED (END) on the download jig blinks. The LED
starts blinking approx. 15 sec. after the update starts. It is assumed that the update has failed if it
does not start blinking even though 1 min. has passed. In this case, shut down the equipment
and check the following items. Then clear the problems and restart updating from the beginning.
• Is the download jig connected properly?
• Is the updating data written on the ROM of the download jig properly?
• Do the download jig and the equipment operate properly? 11
(11) Unplug the power cable from the outlet and remove the download jig.
(12) Install the cover plate and rear cover, and then close the duplexing unit.

After the updating is completed, check each data version in Setting Mode (08) to confirm that the data
were overwritten properly.

FIRMWARE UPDATING
11 - 41
11.3.4 PFC ROM
The firmware of the engine ROM can be updated individually by using PWA-DWNLD-350-JIG1.
Important:
• Be sure to unplug the power cable before installing and removing the download jig.
• When servicing the equipment with the power cable plugged in, be sure not to touch live
sections or motors, etc.

(3) Unplug the power cable from the outlet.
Fig.11-32

FIRMWARE UPDATING
11 - 42
(5) Connect the download jig with the jig connector (CN518) on the PFC PC board (PFC board).
Fig.11-33
(8) Turn the power ON using the main power switch while simultaneously holding down the [0] and
[8] buttons. Updating starts automatically and the LED on the download jig lights.
(9) When the update is completed properly, the LED (END) on the download jig blinks. The LED
starts blinking approx. 15 sec. after the update starts. It is assumed that the update has failed if it
does not start blinking even though 1 min. has passed. In this case, shut down the equipment
and check the following items. Then clear the problems and restart updating from the beginning.
• Do the download jig and the equipment operate properly? 11
(11) Unplug the power cable from the outlet and remove the download jig.
(12) Install the cover plate and rear cover, and then close the duplexing unit.


FIRMWARE UPDATING
11 - 43
11.4 Firmware Updating with K-PWA-DLM-320
The firmware of the equipment (scanner ROM) and the option (RADF ROM, Finisher ROM, FAX ROM)
can be updated individually by using K-PWA-DLM-320. Update the ROM data written on each board
according to the need such as the case of replacing the board.
Equipment
Firmware Stored
Scanner ROM Scanning section control PC
(Scanner firmware) board
(SLG board)
RADF ROM RADF control PC board
(RADF firmware) (RADF board)
Options
Model name Firmware Stored
Finisher Finisher firmware Finisher control PC board
(MJ-1103) Converter firmware LGC board
Saddle Stitch Finisher Finisher firmware Finisher control PC board
(MJ-1104) Saddle stitcher firmware Saddle stitcher PC board
Converter firmware LGC board
Hole Punch Unit Hole punch unit firmware Hole punch control PC board
(MJ-6102)
Fax Unit Fax unit firmware FAX board
(GD-1270)
K-PWA-DLM-320
Connector Mark for ROM LED
installation direction
ROM
Fig.11-34 Jig board: K-PWA-DLM-320
Important:
Pay attention to the direction of the ROM.

FIRMWARE UPDATING
11 - 44
11.4.1 Scanner ROM
Important:
[A] Update Procedure

(1) Install the ROM to the download jig (K-PWA-DLM-320).
Make sure the direction is correct.
Fig.11-35

11
Fig.11-36

FIRMWARE UPDATING
11 - 45
(5) Remove the cover plate.
Fig.11-37
(6) Connect the download jig with the jig connector on the scanning section control PC board (SLG
board).
Fig.11-38
Updating starts automatically and the LED on the download jig lights.
(8) After the update is completed properly, the LED on the download jig blinks.
The LED starts blinking approx. 20 sec. after the update starts. It is assumed that the update has
failed if it does not start blinking even though 1 min. has passed. In this case, shut down the
equipment and check the following items. Then clear the problems and restart updating from the
beginning.
• Is the ROM installed to the download jig properly?
• Do the download jig and the equipment operate properly?
remove the download jig, and then install the cover plate, top right cover and right top cover.

FIRMWARE UPDATING
11 - 46
Important:
If the exposure lamp blinks twice at the time of start-up and a “C270” error occurs, the model of
the scanner ROM updated may be incorrect.
Check the model of the scanner ROM and retry updating.
11

FIRMWARE UPDATING
11 - 47
11.4.2 RADF firmware
Important:

(3) Take off the upper exhaust fan cover.

Fig.11-39
(5) Connect the download jig with the jig connector on the RADF control PC board.
Fig.11-40
(7) After the update is completed properly, the LED on the download jig blinks (at an interval of
approx. 1 sec.).

FIRMWARE UPDATING
11 - 48
The LED starts blinking approx. 50 sec. after the update starts. It is assumed that the update has
failed if it does not start blinking even though 2 min. has passed. In this case, shut down the
equipment and check the following items. Then clear the problems and restart updating from the
beginning.
remove the download jig, and then install the RADF rear cover and upper exhaust fan cover.

11

FIRMWARE UPDATING
11 - 49
11.4.3 Finisher firmware (MJ-1103/1104)
Important:

(3) Remove 2 screws and take off the board access cover.
Board access cover
Fig.11-41
(4) Connect the download jig with the jig connector (CN28) on the Finisher control board.
Download jig
Fig.11-42
Updating starts and the LED on the download jig lights.
(6) When the update completes normally, the LED on the download jig starts blinking.
The LED on the download jig starts blinking approx. 12 seconds after the update started.
It is assumed that the update has failed if the LED does not start blinking even after 20 seconds
have elapsed.
In this case, turn the power OFF and check the following items.
Then, clear the problem and restart updating from the beginning.
• Is the downloading jig connected properly?
• Is the ROM attached to the downloading jig properly?
• Has the update data been written correctly to the ROM on the jig?
• Is the download jig or the equipment damaged?

FIRMWARE UPDATING
11 - 50
(7) Turn the power OFF using the main power switch on the right-hand surface of the equipment and
remove the download jig.
(8) Install the board access cover.

11

FIRMWARE UPDATING
11 - 51
11.4.4 Saddle stitcher firmware (MJ-1104)
Important:

(3) Open the front upper cover and then pull out the saddle unit.
(4) Loosen 2 screws and turn the saddle control PC board access cover in the direction of the arrow.
Saddle control PC board access cover
Fig.11-43
(5) Connect the download jig with the jig connector (CN16) on the Saddle control board.
Download jig
Fig.11-44

FIRMWARE UPDATING
11 - 52
have elapsed.
(9) Return the saddle control PC board access cover to its original position.
(10) Set the saddle unit back to the main unit and then close the upper front cover.

11

FIRMWARE UPDATING
11 - 53
11.4.5 Hole punch unit firmware (MJ-6102)
Important:
[A] Checking the hole punch position

Follow the procedure below to check the stopping position of the paper transport during the punching
operation before updating the firmware, as the value for the position is defaulted when the firmware is
updated.
(2) Remove the finisher board access cover and change the setting of the DIP-SW1 (SW1) on the
finisher control PC board as shown in the figure below.
ON
1 2 3 4
Board access cover
Fig.11-45
(3) Press the [ON/OFF] button while simultaneously holding down the [0] and [8] buttons. The
[LED1] on the finisher control panel starts blinking. Count the number of times it blinks. If the
number of blinks is “6”, this indicates that the value for the stopping position is the default. If the
number is other than “6”, record it because the value needs to be reset after the firmware is
updated.
(4) Return the DIP-SW1 to the status before checking.

FIRMWARE UPDATING
11 - 54
[B] Firmware update
(3) Remove 2 screws and take off the finisher board access cover.
Board access cover
Fig.11-46
(4) Connect the download jig with the jig connector (CN28) on the finisher control PC board.
11
Download jig
Fig.11-47
(6) When the update is completed normally, the LED on the download jig starts blinking. The LED on
the download jig starts blinking approx. 60 seconds after the update started. It is assumed that
the update has failed if the LED does not start blinking even after 90 seconds have elapsed, or if
it repeats blinking 5 times, going out for 2 sec., blinking twice and going out for 2 more sec. This
is a blinking error.
In this case, turn the power OFF and check the following items. Then, clear the problem and
restart updating from the beginning.
• Is the connector (CN25) on the finisher control PC board properly connected with the one
(CN5) on the interface PC board?
• Are the connector (CN4) on the Interface PC board and the connector (CN4) on the hole
punch control PC board connected properly?

FIRMWARE UPDATING
11 - 55
Notes:
When the number of blinks is other than “6” (which indicates that the adjustment value is “0”) at
the section “[A]Checking the hole punch position”, follow the steps of “5.1 Stopping Position
Adjustment” in the MJ-6102 Service Manual to adjust the value to the one that has been set
before the update.
(8) Install the finisher board access cover.
[C] Confirmation of the updated data


FIRMWARE UPDATING
11 - 56
11.4.6 Converter Firmware (MJ-1103/1104)
Important:

(3) Remove 2 screws and take off the board access cover.
Board access cover
Fig.11-48
(4) Set the SW1 on the Finisher control board as shown in the figures below.
(5) Connect the download jig with the jig connector (CN28) on the Finisher control board. 11
ON
1 2 3 4
Download jig
Fig.11-49

FIRMWARE UPDATING
11 - 57
have elapsed.
(8) Turn OFF all bits of the SW1 on the Finisher control board.
(10) Install the board access cover.


FIRMWARE UPDATING
11 - 58
11.4.7 Fax unit firmware (GD-1270)
Important:
• Before updating the FAX ROM, make sure to print out the current Function list for
maintenance, Function list (ADMIN), Address book list and Group number information. In
case the updating is failed and the registered information of the users is lost for some reason,
re-register the user information referring to the lists and recover it.
• Confirm the following items before turning OFF the power of the equipment. Turning OFF the
power may clear the data below.
- Confirm that the “MEMORY RX” LED is OFF and there are no memory reception data.
- Print the “Mailbox/Relay box report” and then confirm that there are no F code data.
- Press the [JOB STATUS] button to display the screen and then confirm that there are no
memory transmission data.
[A] Firmware update

(3) Remove the modular cable cover.
11
Fig.11-50
(4) Remove the FAX cover.
Fig.11-51

FIRMWARE UPDATING
11 - 59
(5) Remove the internal cover.
Fig.11-52
(6) Remove the cover plate.
Fig.11-53
(7) Connect the download jig with the jig connector on the FAX board.
Fig.11-54

FIRMWARE UPDATING
11 - 60
(9) After the update is completed properly, the LED on the download jig blinks. The LED starts
blinking approx. 30 sec. after the update starts. It is assumed that the update has failed if it does
not start blinking even though 1 min. has passed. In this case, shut down the equipment and
check the following items. Then clear the problems and restart updating from the beginning.
remove the download jig, and then install the cover plate.
(11) In the FAX Clearing Mode, perform the “FAX Set Up”.
• Confirm the destination setting is correct in the Setting Mode (08).
08-9000: Destination setting of the equipment
08-9001: Destination setting of the FAX machine
• Turn ON the power while [1] button and [*] button are pressed simultaneously.
• Key in “100”.
• Press the [START] button.
Notes:
If the equipment does not work properly after the operation (11), follow the procedure below and
then perform the “Clearing the image data” in the FAX Clearing Mode to erase the image data in
the memory.
• Confirm the destination setting is correct in the Setting Mode (08).
08-9000: Destination setting of the equipment
08-9001: Destination setting of the FAX machine
• Turn ON the power while [1] button and [*] button are pressed simultaneously.
• Key in “102”.
• Press the [START] button.

11

FIRMWARE UPDATING
11 - 61
11.5 Confirmation of the updated data
Firmware Code Remarks

Updating Master data 08-8952 HD data external version
(HDD program data) 08-9900 System software version
Updating System ROM 08-9930 System ROM version
(OS data)
Updating PFC ROM 08-9940 PFC ROM version
(PFC firmware)
Updating Engine ROM 08-9901 Engine ROM version
(Engine firmware)
Updating Scanner ROM 08-9902 Scanner ROM version
(Scanner firmware)
Updating RADF ROM 08-9903 RADF ROM version
(RADF firmware)
Updating Finisher ROM 08-9904 Finisher ROM version
Saddle stitcher ROM version
08-9944 Hole punch unit ROM version
08-9945 Converter ROM version
Updating FAX ROM 08-9905 FAX ROM version
* If “NGD” is displayed for the PFC ROM version (08-9940), the downloading of PFC ROM fails.
Update the firmware again.
 P. 11-63"11.6 When Firmware Updating Fails"

FIRMWARE UPDATING
11 - 62
11.6 When Firmware Updating Fails
When the equipment was shut down during firmware updating or it could not be started after updating
for some reason, perform firmware updating again following the procedure below.
11.6.1 Procedure
(1) Update “System ROM” of the system control PC board (SYS board) using the download jig
(PWA-DWNLD-350-JIG1).
Updating with the USB media becomes possible only after the “System ROM” (OS Data) has
been updated.
See the updating procedure below for details.
 P. 11-38"11.3.2 System ROM"
(2) Update “Master Data”, “PFC ROM”, “Engine ROM”, “Scanner ROM” and “RADF ROM” using the
USB media.
See the updating procedure below for details.
(3) When the update with the USB media for “Scanner ROM” and “RADF ROM” failed, update these
ROMs using the respective download jigs in the table below.
Firmware Storage location Download jig

Scanner ROM Scanning section control PC board K-PWA-DLM-320
(SLG board)  P. 11-45"11.4.1 Scanner ROM"
RADF ROM DLG board K-PWA-DLM-320
 P. 11-48"11.4.2 RADF firmware"
Important:
If the equipment cannot be started even when the above update has been performed, check that
there is no damage to the “SYS board”, “LGC board”, “PFC board”, “SLG board” or “DLG board”.
Replace them if necessary.
11

FIRMWARE UPDATING
11 - 63
11.6.2 Flow chart for correcting USB update failure
[A] When the update of the System ROM (OS data) failed
USB update failed
NO
Failed twice or more? Update USB.
YES
Update download jig.

" 11.3.2 System ROM "
NO
Update succeeded?
YES
Check ROM version. NO

Failed twice or more?
" 11.5 Confirmation of
the updated data "
YES
Replace SYS board.

NO
Is ROM version correct?
YES Update USB.
Update completed

FIRMWARE UPDATING
11 - 64
[B] When the update of master data (HDD program data) failed
USB update failed
NO
YES
Check HDD harness connection.
Update USB.
NO
Update succeeded?
YES
Replace HDD.
Update USB.
Check HDD/ROM version.
11
the updated data "
YES
Update succeeded?
NO
NO
Is HDD/ROM version correct?
Replace SYS board.
YES
Update USB.
Update completed

FIRMWARE UPDATING
11 - 65
[C] When the update of Engine ROM / PFC ROM failed / Scanner ROM / RADF ROM failed
USB update failed
NO
YES
Clear [Update Error Flags].

Assist Mode :
Turn the power ON with [3] +
[CLEAR] + [ON/OFF]
Clear flags.
[1] -> [START]
Update download jig.

" 11.3.3 Engine ROM "
" 11.3.4 PFC ROM "
" 11.4.1 Scanner ROM "
" 11.4.2 RADF ROM "
Check harness connection.
SYS board <--> SYS board
NO
Update succeeded?
YES
Check ROM version. NO

Failed twice or more?
the updated data "
YES
NO Replace target board.

Is ROM version correct?
YES Update USB.
Update completed

FIRMWARE UPDATING
11 - 66
12. BACKUP FUNCTION
12.1 Data Cloning

Data cloning is a function that backs up user data, setting data and SRAM data into a USB media and
also restores these data into the equipment.
This function backs up or restores the data of the same equipment (same serial number), and is
performed in the following cases.
- When the SYS board and the SRAM board are replaced at the same time.
- When the SRAM board is replaced.
12.1.2 Precautions
• It is assumed that data cloning is to be performed when equipment is installed or options are
installed. If the address book has been registered, do not perform restore. Registered / set data are
lost.
• The USB media for the data cloning must meet the following conditions. A data cloning operation
with any devices other than the following will not be guaranteed.
- A combination USB medium with a flash memory (to be connected directly to the USB port)
having a capacity of 1 GB or more.
- A device compliant with the following specifications established by USB-IF (USB Implementers
Forum)
Class number: 8 (=08h) (Mass storage class)
Sub-Class number: 6 (=06h) (SCSI transfer command set)
Protocol number: 80 (=50h) (Bulk-only)
- Most of the common USB medias are compliant with the above specifications and are therefore
applicable to this data cloning. However, most of these devices were originally developed to be
used in an environment for PCs (e.g. Windows or Macintosh) and thus operations exclusively
with this equipment have not been fully guaranteed. Therefore, the user must thoroughly check
in advance whether there will be any problem in operating with this equipment when adopting
one of these devices.
• The USB medias compliant with both USB 1.1 and USB 2.0 can be used for this data cloning. 12
• Data cloning with any storage devices other than a flash memory (e.g. USB-connectable memory
card reader, CD/DVD drive, hard disk) will never be guaranteed. Therefore never use them for this
operation.
• Be sure to unplug the LAN cable and Fax line before data are backed up / restored. Also, do not use
the RADF and open the cover, drawer, etc. during the data cloning.
• Data can be backed up / restored only for the same model and version. If the version is different,
update the firmware and back up / restore data in the same version.
• Restore data to equipment which has the same options as when the data are backed up.
• Delete the backed up data in the USB media after the data cloning.

BACKUP FUNCTION
12 - 1
12.1.3 Backup files
The following files are saved in the root directory of the USB media by backing up.
Filename Remark
E.g.: When backup was performed at 13:59
Modelname_MFPSerialNo_yyyy-MM-dd_hh-mm on October 1st, 2010.
T130_CUK911379_2010-10-01_13-59
12.1.4 Cloning procedure
[A] Backup procedure

(1) Shut down the equipment.
[2]
[1]
Fig.12-1
Notes:
Backing up cannot be performed with multiple USB media connected at the same time.
(3) Turn the power ON while pressing the [5] and [9] buttons simultaneously.
(5) Select “1. Backup SRAM Data to USB”, and then press the [START] button.
(6) Enter a password (max. 15 characters) set for the backup data.
(7) “Backup Successfully done” is displayed on the LCD screen when the backup has been properly
completed.
(8) Turn the power OFF after the backup is completed.

BACKUP FUNCTION
12 - 2
[B] Restore procedure
(1) Shut down the equipment.
[2]
[1]
Fig.12-2
Notes:
Restoring cannot be performed with multiple USB media connected at the same time.
(3) Turn the power ON while pressing the [5] and [9] buttons simultaneously.
(4) If “3” is set for 08-8911, enter the password.
(5) Select “2. Restore SRAM Data from USB”, and then press the [START] button.
(6) Enter a password (max. 15 characters) set for the backup data.
(7) Enter the serial number of the backup file.
(8) “Restore successfully done” is displayed on the LCD screen when the restoring has been 12
properly completed.
(9) Turn the power OFF after the restoring is completed.

Notes:
When the back-up file is restored, do not perform HDD partition creation (Format HDD) before

BACKUP FUNCTION
12 - 3
[C] Confirmation of the error
“Backup Failed” is displayed on the lower left part of the LCD screen when the data have not been
properly backed up or restored.
Moreover, details of an error are displayed under the above message.
(The following is an example screen when “USB device not detected” is displayed.)
Download Storage Firmware Update Mode Firmware Version : x. x. x. x

Update Mode : 59 Mode
Backup Failed
USB device not detected
Fig.12-3
In this case, turn the power OFF and then check the following items. After confirming and solving the
problem, back up / restore the data again from the beginning.
• Does the USB media meet the conditions being used for this cloning?
• Is the updated program file written on the USB media properly?
• Is the USB media installed properly?
• Is the USB media or the equipment damaged?
Backup
Display content Error content
USB device not detected The USB media has not been installed.
SRAM Device Not Connected The SRAM board (for the SYS board) has not been
installed.
Backup not created Creation of the Backup file of data of the SRAM board
(for the SYS board) has been failed.
Encryption Failed An encryption of the backup file has been failed.
password Not Appended to Backup Addition of the encryption password has been failed.
MFP Serial Number Not Set Acquisition of the MFP Serial No. has been failed.
Restore
USB device not detected The USB media has not been installed.
SRAM Device Not Connected The SRAM board (for the SYS board) has not been
installed.
Invalid Backup File The SYS board has not been recognized.
No Backup File Exists Backup file has not existed in the USB media.
Invalid password An incorrect password has been entered.
Decryption Failed Decoding of the backup file has been failed.

BACKUP FUNCTION
12 - 4
Restore
Invalid MFP Serial Number: xxxxxxxxx An incorrect MFP Serial No. has been entered.
MFP Serial Number Not Set Acquisition of the MFP Serial No. has been failed.
Backup File Corrupted A backup file has been damaged.
12

BACKUP FUNCTION
12 - 5
12.2 AES Data Encryption Function Setting

Data encryption is a function that encrypts data in the HDD to enhance the security.
Note that this function may affect the equipment performance.
12.2.2 Precautions
When the data encryption function is set enabled, data currently stored in the HDD will not be retrieved.
Therefore when data encryption function needs to be enabled after the installation of the equipment, it
is necessary to back up the data in the HDD before setting this function and then recover them after the
setting.
• To ensure security, ask the user (machine administrator) to back up or restore the user’s data
and information in the HDD. A service technician can back up or restore them only when the
user (machine administrator) permits it.
• Some data in the HDD cannot be backed up and can be left only on printouts.
12.2.3 Setting procedure

A procedure for setting the data encryption function is shown below.
Start
[A] Back up data in HDD
[C] Print out "FUNCTION" list
[D] Erase HDD
[F] Reset user's setting item and restore data/information
[G] Reset "FUNCTION LIST FOR MAINTENANCE"
[H] Reset "FUNCTION" list
[I] Check actuation of data encryption function setting
Setting completed
Fig.12-4

BACKUP FUNCTION
12 - 6
[A] Back up in HDD
Ask the user (machine administrator) to back up the data in the HDD. Refer to the table below for the
type of data, availability and method of backup.
Type of data in HDD Availability Backup method

Archive them in the “e-Filing” of
TopAccess. As for the backup in Box
data, all data (selectable by the box)
Image data in the e-Filing Available
can be backed up / restored in one
go by using “e-Filing Backup/
Restore Utility”.
F-code information, Template
Export them up in the
registration information, Address Available
“Administrator” menu of TopAccess.
book data
Export them in “Administrator” menu
Department management data Available
of TopAccess.
Export them in the “Log” menu of
Log data (Print, Scan, FAX
Available TopAccess. (Import cannot be
(Transmission/Reception)
performed.)
Copy them to the client computer via
Data in the shared folder (Scanned the network. (The data which have
data, Saved data of copy / FAX Available been copied to
transmission) / Message Log the client computer cannot be
copied to the shared folder.)
Export role information on the
TopAccess menus.
Role information Available
[User Management] tab >
[Export]
Print waiting data (Copying data and
Finish printing them after the paper
FAX reception data that are waiting
Not available supply and the jam release, etc.
to be printed due to the paper run-
(The data cannot be kept.)
out and jam, etc.)
Print job (Private print data, If any jobs are left, print them. (The
Not available
Schedule print data) data cannot be backed up.)
FAX saved data (Confidential / Print them. (The data cannot be
Not available
Bulletin board data) backed up.)
Registration data for FAX
Print them. (The data cannot be
12
transmission (Delayed transmission Not available
backed up.)
/ Recovery transmission)
[B] Print out “FUNCTION LIST FOR MAINTENANCE”

(1) Enter the Service Mode.
(2) Select “FAX LIST PRINT MODE” and then press [NEXT].
(3) Select “Function list for Maintenance” and then press [PRINT].
[C] Print out “FUNCTION” list

(3) Press the [LIST/REPORT] button and then the [LIST] button.
(4) Press the [FUNCTION] button. The “FUNCTION” list is printed out.
Notes:
Explain the procedure to the user (machine administrator) and ask him/her to enter his/her
password.

BACKUP FUNCTION
12 - 7
[D] Enable data encryption function
Perform the setting of the data encryption function in the code 08-9379. The setting values are shown
below.
0: Encryption disabled
1: Encryption enabled (Security priority)
2: Encryption enabled (Performance priority)
Security priority: All user data are encrypted.
Performance priority: Encryption data are generated only in a copying or a printing process temporarily.
All user data except files which are deleted in a corresponding process are encrypted.
[E] Reset user’s setting items and restore data/information

Ask the user (machine administrator) to reset the user’s setting items and to restore data or information.
Refer to the following for the reset and restore:
Items to reset/restore Method

Printer driver Upload them in the “Administrator” menu of TopAccess.
F-code information, Template registering Restore them in the “Administrator” menu of TopAccess.
information, Address book data
Department management data Import them in the “Administrator” menu of TopAccess.
Image data in the e-Filing Restore them in the “e-Filing” of the TopAccess.
Role information Import role information on the TopAccess menus.
[User Management] tab > [User Confirm/Create/Modify] > [Role
Information]
* When the SSL is enabled, perform the setting of the following items again with “Create self-
certificate” of TopAccess.
- Country Name
- State or Province Name
- Locality Name
- Organization Name
- Organizational Unit Name
- Common Name
- Email Address
* When wireless LAN is used, perform the setting again on the LCD panel. (only when security with a
certificate is used)
Also, upload the following certificate file with “Install Certificate for Wireless LAN” of TopAccess.
CA certificate
User certificate
[F] Reset “FUNCTION LIST FOR MAINTENANCE”

(1) Print out the “FUNCTION LIST FOR MAINTENANCE” list after the formatting. For how to print it
out, refer to  P. 12-7"[B] Print out “FUNCTION LIST FOR MAINTENANCE”".
(2) While pressing [1] and [3] simultaneously, turn the power ON. (Function Mode)
(3) Compare the lists which were printed before and after the formatting to check the setting items
having the different setting values. Set the value which was set before the formatting.

BACKUP FUNCTION
12 - 8
[G] Reset “FUNCTION” list
• Reset the fax function by referring to the “function list” that was printed out in  P. 12-7"[C] Print out
“FUNCTION” list".
(3) Press the [FAX] button and then the [TERMINAL ID] button to set each item.
(4) Press the [INITIAL SETUP] button to set each item.

Notes:
Explain to the user (machine administrator) about the next operation and ask him/her to enter
his/her password.
[H] Check actuation of data encryption function setting

Check if the data encryption function is in operation.
• Press the [COUNTER] button on the control panel. If a key-shaped icon is displayed at the top right
of the screen, the data encryption function is in operation.
12
Fig.12-5
12.2.4 Procedure for disabling data encryption function

The basic procedure is the same as the one for enabling this function. To disable it, set “0 (Invalid)” in
the code 08-9379 at step  P. 12-8"[D] Enable data encryption function".
12.2.5 Procedure for discarding HDD when data encryption function is

enabled
Set the data encryption function disabled following the procedure shown in  P. 12-9"12.2.4
Procedure for disabling data encryption function". Then perform the code 3C->6: Erase HDD Securely
(HDD securely erasing) to completely erase the data in the HDD.

BACKUP FUNCTION
12 - 9
12.3 High Security Mode

The High Security Mode is a security mode complying with the IEEE2600.1 Security Standards
Requirement. To have the equipment enter this mode, follow the procedure and the precautions below.
12.3.2 Prior confirmation

• Confirm that the administrator for the equipment is authorized and ask him/her to observe the
installation.
• To have the equipment enter the High Security Mode, the Data Overwrite Enabler GP-1070
(optional) is required. Confirm that this option is installed in advance. Follow the Unpacking
Instructions to install it.
• To avoid physical security problems, such as hardware removal or inappropriate disassembly at the
installation site, take all necessary measures, such as checking who enters and leaves the site.
• Confirm that no received fax data or print jobs in progress exist. If there are any, be sure to print
them all out before entering the High Security Mode.
• The HDD is initialized in the High Security Mode. Be sure first to back up user data such as
documents, Address Book, templates or fax settings using the export function or the backup/restore
utility of the TopAccess. Refer to items noted in  P. 12-6"12.2 AES Data Encryption Function
Setting".
• Make a note of the settings on the Administration tab page of the TopAccess in advance.
• Compatibility of cloning data is lost between the High Security Mode and the normal mode;
therefore, cloning data cannot be imported.
Compatibility
Downloaded from Downloaded to
of cloning data
Normal mode Normal mode Yes
Normal mode High Security Mode No
High Security Mode Normal mode No
High Security Mode High Security Mode Yes
12.3.3 Procedure for entering the High Security Mode

(1) Set the value of the code 08-8911 (Security mode level setting) to “3” (High). Then restart the
equipment.
(2) A key-shaped icon appears at the bottom of the touch panel, indicating that it is now in the High
Security Mode.
(3) Press [COUNTER] button on the control panel. If a key-shaped icon, indicating that the HDD
data are being encrypted, a paper-shaped icon indicating that the Data Overwrite Enabler is
operating normally and the version name of the installed system ROM (SYS V1.0) are displayed
on the top right of the counter menu, this means the mode is operating normally.
(4) Reset the user data backed up in advance.
12.3.4 Precautions
• In the High Security Mode, an integrity check system is operated at every restart. If F521 (integrity
check error) is displayed, take the necessary measures following the troubleshooting procedure.

BACKUP FUNCTION
12 - 10
• When a self-diagnostic mode is started in the High Security Mode, an authentication screen
appears. Enter the default user name and password as follows:
Default user name: service
Default password: #1048#
• If a password change screen appears, reset the password according to the rules below.
- It must not include the user name.
- It must be a combination of letters of the alphabet and numbers.
- It must be 6 characters or more. (Maximum 64 characters)
- The same character must not be repeated 4 times within the new password.
- The old and the new passwords must not be the same.
• In the High Security Mode, restrictions are set to the following self-diagnostic codes:
Code Contents
08-8910 The setting value is changed to “2”. “0” is not settable.
08-8911 The setting value is changed to “3”.
08-8924 The setting value is changed to “1”. Values other than “1” are not settable.
08-9110 “0” is not settable.
If “0” is set for the value, the setting will not comply with IEEE2600.1 Security Standards
08-9193
Requirement.
08-9379 The setting value is changed to “1”.
The setting value is changed to “1”. If “0” is set for the value, the setting will not comply
08-9819
with IEEE2600.1 Security Standards Requirement.
• In the above case, the password is not reset. The password setting can be changed with the code
08-8919.
• The HDD is initialized (and the saved user data are deleted) when the equipment returns to the
normal mode from the High Security Mode. Be sure to back up user data before having it do so.
• After the equipment enters the High Security Mode, ask the administrator for the equipment to select
[FULL] and perform the Integrity check manually.
12

BACKUP FUNCTION
12 - 11
BACKUP FUNCTION
12 - 12
13. EXTERNAL COUNTERS
13.1 Outline
This specification describes the interface between external counters, such as Coin Controller and Key
Counter.
13.2 Signal
Notes:
Regarding the output signals of MP6H1 or 2SC5712 (CTRON), use 24V supplied from the
equipment side as power.
13.2.1 Pin Layout

1. Connector on the LGC board: CN318 (JST-made B16B-CZWHK-B-1(LF)(SN)) (Coin Controller)
Pin GQ- GQ-

I/O Signal name Function Voltage level Remarks
No. 1200 1210
A1 Power +24V 24V line DC24V+10%, -5% When cover In use In use
opened:
OFF
A2 Out CTRON Total Counter On Open Collector L: ON In use In use
Signal (MP6H1/2SC5712)
A3 In CTRCNT Copy permission L=0V, H=DC5V L: Allowed In use In use
Signal 1
A4 Out MCRUN Ready to Copy Open Collector L: In use In use
Signal (SN7407/UMH10NTN) Operating
A5 Out EXTCTR Exit Sensor On Open Collector L: ON In use -
Signal (SN7407/UMH10NTN)
A6 GND PG Power ground 0V In use -
A7 Out BKCTR Black mode Open Collector L: ON - In use
Counter Signal (SN7407/UMH10NTN)
A8 Out MNCTR Mono color mode Open Collector L: ON - In use
Counter Signal (SN7407/UMH10NTN)
B1 Out FLCTR Full color mode Open Collector L: ON - In use
Counter On Signal (SN7407/UMH10NTN)
B2 GND SG Signal Ground 0V - In use
13
B3 Out SIZE3 Paper size Signal Open Collector L: ON - In use
(SN7407/UMH10NTN)
(SN7407/UMH10NTN)
(SN7407/UMH10NTN)
(SN7407/DTC123J)
B7 Power +5V (Sleep) 5V line DC5V+5%, -4% At the sleep In use In use
mode:OFF
B8 In NC. - - - -

EXTERNAL COUNTERS
13 - 1
2. Connector on the SYS board: CN127 (JST-made B7B-PH-SM4) (Coin Controller)
Pin GQ- GQ-

I/O Signal name Function Voltage level Remarks
No. 1200 1210
1 Out LARGE / Paper size Signal Open Drain L: Large In use -
SMALL (LCX07) size
2 Out FULL Full color mode Signal Open Drain L: Full In use -
COLOR (LCX07) color
3 Out TWN/MON Twin color / Mono Open Drain L: Twin In use -
COLOR color (LCX07) colors
Mode Signal
4 Out B/W Black mode Signal Open Drain L: Black In use -
(LCX07)
5 - N.C. - - - -
6 GND GND Signal Ground - In use -
7 - N.C. - - - -
3. Connector on the LGC board: CN317 (AMP-made 292132-4) (Key Counter)
Key
Pin GQ-
I/O Signal name Function Voltage level Remarks counte
No. 1200
r
1 GND SG Signal Ground 0V - In use
2 In KCTRC Key Counter L=0V, H=DC5V L: - In use
Connection Signal Connected
H: Not
connected
3 Power +24V 24V line DC24V+10%, -5% When cover - In use
opened:
OFF
4 Out KCTRON Key Counter On Signal Open Collector L: ON - In use
(MP6H1/2SC5712)

EXTERNAL COUNTERS
13 - 2
13.2.2 Details of the signals
1. CTRON signal and KCTRON signal (output signals)
These signals are synchronized with electronic counter of the equipment and they become “Low”
when one sheet of paper is counted up. They are the signals for the coin controller and key counter,
and output from the LGC board. Since MP6H1 or 2SC5712 is used as the driver, the mechanical
counter can be driven directly.
Only with the KCTRON signal, the counter will make “Double count” if 08-6010 (count setting of
large size paper) is set to “1” or “2”.
<CTRON KCTRON>
Single count OFF
ON
Specified time
<KCTRON>
Double count OFF
Specified
ON
Specified time time Specified time
Fig.13-1
2. CTRCNT signal and KCTRC signal (input signals)

The CTRCNT signal enables to accept copies when the coin controller is connected, and copies can
be accepted with “Low”. In case of “High”, “Set Key Counter” appears and copies cannot be made.
The KCTRC signal enables to accept copies when the key counter is connected, and copies can be
accepted with “Low”. In case of “High”, “Set Key Counter” appears and copies cannot be made.
3. MCRUN signal (output signal)

The MCRUN signal is changed to “Low” during copying. It becomes “Low” at specified time or more
before the CTRON signal becomes ON, and becomes “High” at specified time or more after the
EXTCTR signal becomes OFF.
However, if copying is interrupted due to forced toner supply or similar, this signal is “High” until the
copying is available.
This is the signal for the coin controller.
13
<MCRUN>
OFF
ON
Specified time
<CTRON>
OFF
ON
Specified time
<EXTCTR>
OFF
ON
Fig.13-2

EXTERNAL COUNTERS
13 - 3
4. EXTCTR signal (output signal)
The EXTCTR signal is synchronized with “Exit sensor ON” and becomes “Low” (ON) for specified
time. The coin controller counts the number of times with this signal.
This is the signal only for the coin controller.
<PIS-EXIT: Paper exit sensor>

With paper
Without paper
(Paper length / Feeding speed)
<EXTCTR>
OFF
ON
Specifid time
Fig.13-3
5. BKCTR signal, MNCTR signal, FLCTR signal (output signal)

These signals become “Low” (ON) synchronizing with the CTRON signal according to the copying
mode used. The pulse width corresponds to the fixed time. Though the CTRON signal is set to
“Double count”, they are not outputted synchronizing with the second count signal.
6. SIZE3, SIZE2, SIZE1, SIZE0 signal (output signal)

These 4 signals are outputted in the combination of 4 sizes for the paper to be copied.
They are the signals for the coin controller, and are outputted from the LGC board.
7. LARGE/SMALL signal (output signal)

When large size paper (A3 / A3 wide / LD) is selected or paper size is not specified with the manual
feeding, it outputs “Low” in real time. In other cases, it outputs “High”. The setting change for large
size paper is performed with F/W.
8. FULL COLOR signal (output signal)

If the full color mode is selected, it outputs “Low” in real time. In other cases, it outputs “High”. By
default, it outputs “Low” since it is set as full color mode.
9. TWN / MON COLOR signal (output signal)

If the twin color or mono color mode is selected, it outputs “Low” in real time. In other cases, it
outputs “High”. This is the signal only for the coin controller.
10.B/W signal (output signal)

If the black mode is selected, it outputs “Low” in real time. In other cases, it outputs “High”. This is
the signal only for the coin controller.

EXTERNAL COUNTERS
13 - 4
13.3 Notices
13.3.1 Setting code

Each signal will be enabled by configuring the setting code “08-9016” (Counter installed externally).
08-9016
0: No external counter (Default)
1: Coin controller
2: Card controller (For Japan only)
3: Key copy counter
4: Card controller for OEM1
5: Coin controller supporting ACS
13.3.2 Setting value change and restrictions when using the Card
controller
1. Setting value
- 08-9016 (Counter installed externally): Set to “2” (Card controller).
- 08-9017 (Setting for counter installed externally): It should be charged precisely according to the
usage.
Example: To charge only when copies are made, set to “1”.
2. Restrictions
- 08-6010 (Large size double count setting): Set to “0” (Single count).
13.3.3 Setting value change and restrictions when using the coin
controller
1. Setting value
- 08-9016 (Counter installed externally): Set to “1” (Coin controller).
usage.
2. Restrictions
For 08-6011 (Large size double count setting), set to “0” when A3 and LD are specified as the large 13
size, and set to “1” when B4, LG, FOLIO and COMP are specified as the large size in addition to A3
and LD.
13.3.4 Setting value change and restrictions when using the key counter
1. Setting value
- 08-9016 (Counter installed externally): Set to “3” (key counter)
usage.
2. Restrictions
For 08-6011 (Large size double count setting), set to “0” when A3 and LD are specified as the large
size, and set to “1” when B4, LG, FOLIO and COMPUTER are specified as the large size in addition
to A3 and LD.
13.3.5 Installation of External Counter

It is not allowed to install more than one external counter (Key Counter, Card controller and Coin
controller) at the same time. Physically, the card controller and coin controller cannot be installed
together since the output signals are in common.
EXTERNAL COUNTERS
13 - 5
EXTERNAL COUNTERS
13 - 6
e-STUDIO6540C/6550C (NAD,SAD) Door switch line
CN331
e-STUDIO5540C/6540C/6550C (MJD)
1 AC-DC
e-STUDIO6560C/6570C (NAD) power supply circuit DC
F101
2 (Main switch line)
Inlet(AC IN)
NEUTRAL
N White AC(N: Main)
GND 1 1
PWR G
LIVE AC(L: Main)
L Black
4 2
CN31
White White AC(N: Cover)
Green&Yellow 1A 1B 3 AC-DC
FG
F102 power supply circuit DC
Black Black AC(L: Cover) (Cover switch line)
2A 2B 6
Inlet(AC IN) CN401
NEUTRAL J859
N Cover interlock switch
GND
IH G 1 J1002
SG
LIVE AC(L) Black
L 1
Relay on
14.1 AC Wire Harness
Green&Yellow Fuser unit

FG Center heater lamp AC(N: BL-CENTER)
control circuit 5 Center heater lamp
White
3
Black
Black
Black
White
White
White
White
2
Side heater lamp AC(N: BL-SIDE) Blue
control circuit 6 1 Side heater lamp
e-STUDIO5540C (NAD,SAD) AC(N: PL)
2 4 7 6
e-STUDIO5540C/6540C/6550C (ASU,ASD,ARD,AUD) CN408
Main power switch line 4
e-STUDIO5560C (NAD) J860 Pressure roller Pressure roller
Breaker
Breaker
5
e-STUDIO5560C/6560C/6570C (MJD,AUD,ASD,ARD,CND) Main switch side thermostat center thermostat
Switching regulator (THMO3) (THMO2)
1 3 J856
CN601
NEUTRAL

N Cover interlock switch Fuser belt
GND thermostat (THMO4)
PWR G Black
LIVE 2A 2B
AC(L)
AC(L)
AC(N)
AC(N)
L
J855
White
1A 1B 1 1
Green&Yellow
FG
IH coil
CN437
CN434
CN435
CN433
CN436
14 - 1
1 1 1 1 1 3 4 6
Black
White
Fig.14-1
14. WIRE HARNESS CONNECTION
Breaker
CN452
CN454
CN455
CN453
CN450 1 1 1 1
1
Black
IH coil control circuit
1
White
CN451
AC(L)
AC(L)
AC(N)
AC(N)
Relay
CN432 Scanner damp heater

1 J790 J61 J62
Relay DH-SCN-L White Thermostat
CN437
CN434
CN435
CN436
1 1 1 1 2 1 1 1 1 1 1
F1 DH-SCN-N Black
3 2 2 J64
White
1 1 Scanner
Black
Q2 2 2 damp heater (Right)
FIL board
Q1
Only for e-STUDIO6540C/6550C-NAD/SAD J63
J3 White
& e-STUDIO5540C/6540C/6550C-MJD 1 1 Scanner
Black
White
Black
2 2 damp heater (Left)
CN431 1 2 3 4
Drum damp heater
SG
5VB
5VSW
J789
FILSEL-1
DH-DRM-N
1 1 Drum
DH-DRM-L
CN301 4 3 2 1 2 2 damp heater
LGC board
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
WIRE HARNESS CONNECTION
14
14.2 DC Wire Harness / Electric Parts Layout

WIRE HARNESS CONNECTION
14 - 2
1 2 3 4 5 6 7 8
PWA-F-SRAM-S (RAM-S) PWA-F-SRAM-L (RAM-L) Download jig (for LGC)

CN5
12V CN3
1
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
YHPMLK
YHPRMT
YHPDIR
MHPMLK
MHRMT
MHPDIR
CHPMLK
CHPRMT
CHPDIR
KHPMLK
KHPRMT
KHPDIR
YATSVR
MATSVR
CATSVR
KATSVR
PG
PG
+24VD2
+24VD2
KDRTH
YDRTH
+24VD2
PG
+5V
+5V
SG
EOZFAN
SG
ADCCS2
ADCDO2
ADCCK2
ADCDI2
SG
SG
SHLD
SFCLK
PSDII
JAMLED
SG
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
SG YD
2 1
CN170
CN170
LEDON XL
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
3 2
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
PWM XR
CN117
CN333
CN334
CN308
4 3
NC YU J899 J568
5 4
9
8
7
6
5
4
3
2
1
9
8
7
6
5
4
3
2
1
A9
A1
A8
A2
A7
A3
A6
A4
A5
D7
D8
D6
D9
D5
D4
D3
D2
D1
D0
A8
A6
A4
A2
A9
A7
A5
A3
A1
20
19
18
17
16
15
14
13
12
11
10
10
1 2 1
NC
NC
NC
NC
/CS
/RD
A17
A13
A12
A14
A11
A15
A10
A16
A18
A19
D10
D11
D12
D13
D14
D15
SCL
/WR
A[9]
A[8]
A[0]
A[7]
A[1]
A[6]
A[2]
A[5]
A[3]
A[4]
A20
A18
A16
A14
A12
A10
A19
A17
A15
A13
A11
A21
D[7]
D[8]
D[6]
D[9]
D[5]
D[4]
D[3]
D[2]
D[1]
D[0]
CNT
LED
/BLE
GND
GND
RDX
VCC
VCC
VCC
CN2
/BHE
GND
GND
GND
GND
/CS0
GND
GND
A[12]
A[11]
A[13]
A[10]
A[14]
A[15]
D[10]
D[11]
D[12]
D[13]
D[14]
D[15]
1
2
3
4
5
6
7
8
9
1 18
2 17
3 16
4 15
5 14
6 13
7 12
8 11
9
J805
J806
3.3VA
3.3VA
/WRX
10
11
12
13
14
15
16
17
18
19
20
10
11
12
13
14
15
16
17
18
2 1 2
3.3VA
3.3VA
RMSL
VSS
CS0-A
CS0-B
SDA/SI
INT/SO
RESET
DLDT0
DLDT2
DLDT4
DLDT6
DLDT8
DATA1
DATA3
DATA5
DATA7
DATA9
RTCS0
RTCCS
1
NC/SCS
DLDT10
DLDT12
DLDT14
DATA11
DATA13
DATA15
NC
/SRAMCS
/SRAMRD
RTCSCLK
/SRAMWR
SRAMCNT
2
/SRAMBLE
/SRAMRST
/SRAMBHE
TOUCH-PANEL
NC
9
8
7
6
5
4
3
2
1
PWA-F-SYS
40
39
38
37
36
35
34
33
32
31
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
3
CN551
NC
4 (SYS) PWA-F-LGC(LGC) CN558 J791
VSS
NC
NC
5 HPCNT A1 5 1 J768
A CLK+ CN114 PWA-F-EPU (EPU) A
6 CN135 CN135 Option CN423 OUT6-Y SG A2 4 2 3 SUB-HOP-
CLK- SG CN425 CN314 CN202 CN325 1 1 Recovery blade-Y
7 31 1 CN101 CN12 CN421 CN422 CN422 CN319 J699 CN202 CN323 CN601 CHPRTN A3 3 3 2 TNR-SNR-C
VSS +12V GND GND TR2MB OUT3-Y CN310 J809 CN550 CN553 J648 CN555 J660
8 30 2 DATA0 1 1 A1 A1 1 1 GND /SCNT 101 101 3.3VA 1 SG B1 1 SG 1 4 1 1 KHRDT2 1 1 MHRDT2 CN306 J819:A 1 1 Magnetic roller-Y +5V A4 2 4 1 (S39)
RXIN2+ +12V TD2- RD2-0 TR2MA FSRCNT YATSCT 1 10 1 24 YHPDIR A1 5 SG A1 3
LCD
OUT2-Y CH-CLN-SNR-C
9 29 3 DATA2 2 2 A2 A2 2 2 CTD2+ /SYSCNT 102 102 PCMD-1 2 MRD2+ B2 2 RD2+ 2 1 2 2 +5V 2 2 +5V A1 A10 A1 J877 1 1 Grid-Y MATSCT 2 CHPCNT A5 1 5
RXIN2- +12V TCLK2+ RCLK2-1 +24VD PHCTH+ 2 9 2 23 YHPRMT A2 4 CCLNHP A2 (S31)
10 28 4 DATA4 3 3 A3 A3 3 3 CTD2- /SCNRTS 103 103 PSACK-0 3 MRD2- B3 3 RD2- 3 2 TR2-MOT 3 3 +5V 3 3 +5V A2 A9 A2 7 7 THMS-PR-C CN330 J697 J698 OUT1-Y SUB-HOP-MOT-Y J793
VSS +5V GND GND +24VD PHCTH- 1 1 Needle electrode-Y CATSCT 3 8 3 22 YHPMLK A3 3 M +5V A3 1
11 27 5 DATA6 4 4 A4 A4 4 4 GND MMPIOA 104 104 PCACK-0 4 MRCLK2+ B4 4 RCLK2+ 4 5 (M48) M 4 4 +5V 4 4 +5V A3 A8 A3 6 6 (THM3) OUT6-M (M22) HPCNT A6 5 1 J768
RXIN1+ SG TC2- RC2-0 TR2MD SUBPOW A1 2 1 2 2 1 1 Recovery blade-M KATSCT 4 7 4 21 +24VD A4 2 J664
12 26 6 DATA8 5 5 A5 A5 5 5 CTCLK2+ SCN3V 105 105 NC 5 MRCLK2- B5 5 RCLK2- 5 6 5 5 KSKV 5 5 MSKV +5VSW A2 1 2 1 1 OUT3-M SG SG A7 4 2 3 SUB-HOP-
RXIN1- SG TB2+ RB2-1 TR2MC PHSTH+ 1 1 Magnetic roller-M 5 6 5 20 PG A5 1 CHPDIR A4 5
13 25 7 DATA10 6 6 A6 A6 6 6 STCLK2- GND 106 106 RSTFPGA-0 6 MRC2+ B6 6 RC2+ 6 3 6 6 KLDET2 6 6 MLDET2 A4 A7 A4 5 5 THMS-PR-S CN413 +5V MHPRTN A8 3 3 2 TNR-SNR-M
VSS CPPOW-1 GND GND NC PHSTH- OUT2-M 6 5 6 19 J644 CHPRMT A5 4
14 24 8 DATA12 7 7 A7 A7 7 7 GND RSVD 107 107 ARSTPIF-0 7 MRC2- B7 7 RC2- 7 7 7 GND 7 7 GND A5 A6 A5 4 4 (THM4) 1 1 Grid-M SUB-HOP-MOT-C +5V A9 2 4 1 (S40)
RXIN0+ CPPSW-0 TA2- RA2-0 REMOTE A3 11 PG 7 4 7 18 SG A6 2 THMS-DRM-Y CHPMLK A6 3 M
NC OUT1-M (M20)
15 23 9 DATA14 8 8 A8 A8 8 8 CTC2+ /SRST 108 108 PCPOW-1 8 MRB2+ B8 8 RB2+ 8 8 8 GND 8 8 GND DAC-K A4 10 1 1 Needle electrode-M PG (THM2) MHPCNT A10 1 5
RXIN0- SG TD1+ RD1-1 PHETH+ 8 3 8 17 YDRTH A7 1 +24VD A7 2
16 22 10 A19 9 9 A9 A9 9 9 CTC2- /SCNCTS 109 109 IMGLIFE2 9 MRB2- B9 9 RB2- CN315 9 9 KSHB1 9 9 MSHB1 A6 A5 A6 3 3 THMS-PR-E DAC-C A5 9 OUT6-C J794
VSS CTS GND GND J700 PHETH- 1 1 Recovery blade-C +24VD 9 2 9 16 J649 PG A8 1
17 21 11 A17 10 10 A10 A10 10 10 GND SCNIN 110 110 GND 10 MRA2+ B10 10 RA2+ CDRMB 10 10 KSH1 10 10 MSH1 A7 A4 A7 2 2 (THM5) OUT3-C HPCNT B1 5 1 J766
VSS SG TCLK1- RCLK1-0 1 4 D-CLK A6 8 1 1 Magnetic roller-C +24VD 10 1 10 15 YPUFN A8 2 EPU-FAN-MOT-Y J659 J757
18 20 12 A15 11 11 A11 A11 11 11 CTB2+ SCNOUT 111 111 EKD- 11 MRA2- B11 11 RA2- CDRMA 11 11 KENABL 11 11 MENABL J878 +24VD A7 7 NC (F20) M SG B2 4 2 3 SUB-HOP-
VDD RTS TC1+ RC1-1 2 1 BHETH+ OUT2-C 14 +5V A9 1 CCLMMA A9 2 1 2 CH-CLN-MOT-C
19 19 13 A13 12 12 A12 A12 12 12 CTB2- GND 112 112 EKCLK+ 12 SG B12 12 SG +24VD 12 12 KSHB2 12 12 MSHB2 A8 A3 A8 2 2 PS-HTV1 1 1 Grid-C NC M YHPRTN B3 3 3 2 TNR-SNR-Y
3 THMS-FBLT-E +24VD A8 6 13 CCLMMB A10 1 2 1 (M24)
VDD SG GND GND 2 DRM-MOT-YMC BHETH- OUT1-C
20 18 14 A11 13 13 A13 A13 13 13 GND CTDCLK 113 113 GND 13 KIVSYNC B13 13 KIVSYNC +24VD M 13 13 KSH2 13 13 MSH2 A9 A2 A9 1 1 (THM6) PG A9
(HVT1) 1 1 Needle electrode-C *1 +5V B4 2 4 1 (S41)
NC TXD TB1- RB1-0 4 5 (M28) FSRCNT 5 CGFN1 11 +24VD A10 NC A11
21 17 15 A9 14 14 A14 A14 14 14 CTA2+ GND 114 114 EKC- 14 MIVSYNC B14 14 MIVSYNC CDRMD 14 14 GND 14 14 GND A10 A1 A10 OUT6-K *2 YHPCNT B5 1 5
5 6 PG A10 4 1 1 Recovery blade-K +24VD 12 V0YSOL A11 NC A12
SG TA1+ RA1-1
16 16 A7 15 15 A15 A15 15 15 CTA2- /CTHDEN 115 115 EKB+ 15 CIVSYNC B15 15 CIVSYNC CDRMC 15 15 GND 15 15 GND J820:B J880 HVSTS A11 3 OUT3-K *3 J792
RXD GND GND 6 3 HRLOCK 1 1 Magnetic roller-K PLFN1 13 J642 J757 NC B1
15 17 A5 16 16 A16 A16 16 16 GND /CTVDEN 116 116 GND 16 YIVSYNC B16 16 YIVSYNC 16 16 GND 16 16 GND A11 B9 B1 3 M-K A12 OUT2-K *4 HPCNT B6 5 1 J768
CPRST-0 MSRCK- SMCK-0 J701 SG HRLOCK-SNR 2 1 1 Grid-K +24VD 14 YCLMMA B1 2 1 1 CH-CLN-MOT-Y NC B2
CN1 CN7 14 18 A3 17 17 A17 A17 17 17 CTD1+ GND 117 117 EKA- 17 SG B17 17 SG KDRMB 17 17 KDTA1-0 17 17 MDTA1-0 A12 B8 B2 2 M-C A13 *5 (M26) M SG B7 4 2 3 SUB-HOP-
SG SYSCNT-0 SYSCNT-0 7 4 +3.3VB (S49) 1 OUT1-K SG 15 TCLMMB B2 1 2 2 J665
REMOTE
+5VSW
HVTDi
SG
HVTCLK
HVTLD
+5V
GND 13 19 A1 18 18 A18 A18 18 18 CTD1- CTDT7 118 118 ECD+ 18 IHSYNC B18 18 IHSYNC KDRMA 18 18 KDTA1-1 18 18 MDTA1-1 A13 B7 B3 1 1 1 Needle electrode-K *6 KHPRTN B8 3 3 2 TNR-SNR-K
1 1 TXCLKOUT+ SCNT-0 SCNT-1 8 1 COILSW NC SJUMCV 16 J643 CPUFN B3 2 EPU-FAN-MOT-C
OUTP3 12 20 /RD 19 19 A19 A19 19 19 GND CTDT6 119 119 GND 19 SG B19 19 SG +24VD 19 19 GND 19 19 GND B1 B6 B4 *7 M +5V B9 2 4 1 (S38)
1
2
3
4
5
6
7
2 2 TXCLKOUT- 3.3V SCN-3.3V 9 2 DRM-MOT-K NC NC +5V 17 SG B3 3 +5V B4 1 (F18)
OUTP2 11 21 /CS0-A 20 20 A20 A20 20 20 CTCLK1+ CTDT5 120 120 ECCLK- 20 PORTB A1 20 NC +24VD M 20 20 GND 20 20 GND B5 B5 Loop: MJD model only CH-CLN-SNR-Y KHPCNT B10 1 5
3 3 (M27) NC 18
CN414
SG GND GND 10 5 +5VB NC YCLNHP B4 2 (S33)
OUTP1 10 22 /CS0-B 21 21 A21 A21 21 21 CTCLK1- CTDT4 121 121 ECC+ 21 SG A2 21 SG KDRMD 21 21 KDTA2-0 21 21 MDTA2-0 B2 B4 B6 J879 *8
4 4 TXOUT2+ GND GND 11 6 SG TEMP 19 +5V B5 1 +24VD B5
COM1 9 23 VCC 22 22 A22 A22 22 22 GND CTDT3 122 122 GND 22 IMGLIFE A3 22 IMGLIFE KDRMC 22 22 KDTA2-1 22 22 MDTA2-1 B3 B3 B7 3 *9
(DSP)
5 5 TXOUT2- GND GND 12 3 PRPDS PRPOS-SNR SG 20 J646 V0CSOL B6 J782
RET7
7
6
5
4
3
2
1
8 24 VCC 23 23 A23 A23 23 23 CTC1+ CTDT2 123 123 ECB- 23 SCNENB A4 23 SCNENB 23 23 GND 23 23 GND B4 B2 B8 2 *10
6 6 (S48) HMS 21 6 1 J755 J662 1 NC
CN412
SG GND GND CN316 J708 +3.3VB SG B6
PWA-F-DSP
RET6 7 25 GND 24 24 A24 A24 24 24 CTC1- CTDT1 124 124 ECA+ 24 SG A5 24 SG 24 24 GND 24 24 GND B5 B1 B9 1 *11 PWA-F-V0
7 7 TXOUT1+ GND GND +5V CN411 +5V 22 SG B7 5 2 4 SG B7 6 1 J755 2 NC
RET5 6 26 GND 25 25 A25 A25 25 25 GND CTDT0 125 125 GND 25 MCLK- A6 25 MCLK- A1 1 25 25 KVRCM 25 25 MVRCM OUT4-Y (V0S)
8 8 TXOUT1- TD2+ RD2-1 SG TR2-MON B1 13 1 1 1st transfer roller-Y J810 YATSN B8 4 3 3 ATTNR-SNR-Y SG B8 5 2 4 CN552 CN756 3 NC
RET4 5 27 DATA1 26 26 B1 B1 26 26 CTB1+ GND 126 126 EMD- 26 MCLK+ A7 26 MCLK- A2 2 26 26 KVRCMB 26 26 MVRCMB J752 J754 OUT4-M
CMIXON TR1MNM B2 12 V0KSOL (S29)
(KEY1)
9 9 SG GND GND BHCTH-1 *1 1 1 1st transfer roller-M 23 12 1 12 +24VD B9 3 4 2 CATSN B9 4 3 3 ATTNR-SNR-C +24VD 1 7 4 NC
A3 3
(LDR-K)
RET3 PWA-F-V0
(LDR-M)
4 28 DATA3 27 27 B2 B2 27 27 CTB1- /CVSYNC 127 127 EMCLK+ 27 SG A8 27 SG CMIXCK 27 27 GND 27 27 GND B6 4 1 1 TR1MNY B3 11 OUT4-C (S27)
10 10 TXOUT0+ TCLK2- RCLK2-0 SG *2 1 1 1st transfer roller-C KCLMMB 24 11 2 11 YATSVR B10 2 5 1 +24VD B10 3 4 2 PG 2 6 5 NC
SCN4 DATA5 28 GND /CHSYNC 128 128 YRA1- RA1- A4 4 28 28 GND 28 28 GND B7 3 2 2 THMP-FBLT-C (V0S)
PWA-F-KEY1
3 29 28 28 B3 B3 28 GND 28 A9 28
PWA-F-LDR-K
PWA-F-LDR-M
11 11 CMIXDIR TR1MNK B4 10 OUT4-K KCLMMA 25 10 3 10 YATSCT B11 1 6 CATSVR B11 2 5 1 6 NC
CN128: Page memory DIMM slot [0] (200 pin)

TXOUT0- TC2+ RC2-1 A5 5 +5VB *3 (THMP1) SG 3 5
SCN3 2 30 DATA7 29 29 B4 B4 29 29 CTA1+ GND 129 129 EMC- 29 YRA1+ A10 29 RA1+ 29 29 GND 29 29 GND B8 2 3 3 1 1 1st transfer roller-K
12 12 SG GND GND CMIXRDY DEV-MIX- BHCMH TR1MNC B5 9 V0CSOL 26 9 4 9 CN554 J657 CATSCT B12 1 6 YDRV0 4 4 7 NC
SCN2 A6 6 *4 OUT5
Download jig (for SYS)

B 1 31 DATA9 30 30 B5 B5 30 30 CTA1- CPAD16 130 130 EMB+ 30 YRB1- A11 30 RB1- CMIXGA 30 30 KSHB3 30 30 MSHB3 B9 1 4 4 PG B6 8 1 1 2nd transfer facing roller J673
B
13 13 TB2- RB2-0 MOT-YMC M NC CCLMMB 27 8 5 8 MPUFN 1 2 EPU-FAN-MOT-M CN556 MDRV0 5 3 8 NC
SCN1 CN1 DATA11 31 31 B6 B6 31 31 GND CPAD15 131 131 GND 31 YRB1+ A12 31 RB1+ A7 7 (M32) 31 31 KSH3 31 31 MSH3 B10 PS-HVT2 M
14 14 TA2+ RA2-1 PG NC +24VD B7 7 CCLMMA 28 7 6 7 +5V 2 1 (F19) KHPDIR 1 5 CDRV0 6 2 COMMON 9
Option DATA13 32 32 B7 B7 32 32 LVRCLK+ CPAD14 132 132 EMA- 32 YRC1- A13 32 RC1- A8 8 32 32 GND 32 32 GND B11 (HVT2)
GND GND PG NC SG B8 6 V0MSOL 29 6 7 6 J652 KHPRMT 2 4 KDRV0 7 1 SIGNAL IN 10
CN939 CN127 DATA15 33 33 B8 B8 33 33 LVRCLK- CPAD13 133 133 EYD+ 33 YRC1+ A14 33 RC1+ A9 9 33 33 KSHB4 33 33 MSHB4 B12 SUB-HOP-MOT-K
TD1- RD1-0 +24VD NC +5VSW B9 5 MCLMMB 30 5 8 5 SG 3 3 KHPMLK 3 3 M OFFSET 11
L/S A18 34 34 B9 B9 34 34 GND CPAD12 134 134 34 YRCLK1- A15 34 RCLK1- A10 10 34 34 KSH4 34 34 MSH4 B13 CH-CLN-SNR-M (M19)
7 1 GND +24VD +5V B10 4 MCLMMA 31 4 9 4 MCLNHP 4 2 +24VD 4 2 VD2 12
CN2 CN4 FULL-C TCLK1+ RCLK1-1 A11 11 (S32)
GND 8 2 A16 35 35 B10 B10 35 35 PMA3- CPAD11 135 135 EYCLK- 35 YRCLK1+ A16 35 RCLK1+ CMIXBK 35 35 GND 35 35 GND DA1CLD B11 3 V0YSOL 32 3 10 3 1 PG 5 1 VD1 13
GND GND +5V 5
1 1 MONO-C A14 36 36 B11 B11 36 36 PMA3+ CPAD10 136 136 EYC+ 36 YRD1- A17 36 RD1- A12 12 36 36 GND 36 36 GND CN307 J749 J751
RET2 9 3 TC1- RC1-0 +3.3V DA1CLK B12 2 YCLMMB 33 2 11 2 J656 J675 VD+ 14
2 2 B/W A12 37 37 B12 B12 37 37 GND CPAD9 137 137 GND 37 YRD1+ A18 37 RD1+ J707 37 37 GND 37 37 GND A1 1 6 1
RET1 10 4 TB1+ RB1-1 +5V TR2PS0 TR2-SNR DA1OUT B13 1 YCLMMA 34 1 12 1 MHPDIR 6 5 KPUFAN 6 2 EPU-FAN-MOT-K
3 3 NC A10 38 38 B13 B13 38 38 PMB3- CPAD8 138 138 EYB- 38 SG A19 38 SG B1 1 38 38 KDTA3-0 38 38 MDTA3-0 A2 2 5 2 M
SCN4 5 GND GND SG SG (S50) MHPRMT 7 4 +5V 7 1 (F17)
4 4 GND B2 2 3 J811 SUB-HOP-MOT-M
A8 39 39 B14 B14 39 39 PMB3+ GND 139 139 EYA+ 39 39 39 KDTA3-1 39 39 MDTA3-1 A3 3 4 *1
1
2
3
4
5
6
SCN3 12 6 TA1- CN424 CDVMON MHPMLK 8 3 M J670

5 5 NC RA1-0 B3 3 2 TNR-EX-FAN-MOT (M21)
Coin controller
A6 40 40 B15 B15 40 40 GND CPAD7 140 140 GND 40 40 40 GND 40 40 GND J750 e-STUDIO6550C *2
6
5
4
3
2
1
SCN2 7 CN320
J784
MSRCK+ SMCK-1 CDVMCK +3.3V (F31) M +24VD 9 2 SG 8 2 THMS-DRM-K

6 6 CPAD6 B4 4 41 41 A4 4 3 1 1
SCN1 A4 41 41 B16 B16 41 41 PMC3- 141 141 3.3VA 41 MMPI B1 1 MMPI CDVMDIR 41 GND 41 GND e-STUDIO6540C PG 10 1 9 1 (THM1)
GND GND TBJAM1 CLNG-SNR J813 KDRTH
7 7 A2 42 42 B17 B17 42 42 PMC3+ CPAD5 142 142 PSTS-1 42 B5 5 42 42 KDTA4-0 42 42 MDTA4-0 A5 5 2 2 e-STUDIO5540C
GND SG B2 2 SG CDVMRDY (S47) *3 NC 11 J667 J757
8 8 CN122 SRESET-0 SCNRST-0 B6 6 DEV-MOT-YMC SG CN331 2 LSU-FAN-MOT-F
CPPSW-0 A0 43 43 B18 B18 43 43 GND CPAD4 143 143 GND 43 CMD B3 3 CMD CDVMGA 43 43 KDTA4-1 43 43 MDTA4-1 A6 6 1 3 J761 *4 M 2 1
MMPIO-1 MMPIO-1 (M31) M SG 1 (F22) NC 12 KCLMMA 10 2 CH-CLN-MOT-K
9 9
EFI Printer board

Option A20 44 44 B19 B19 44 44 PMCLK3- CPAD3 144 144 PSBSY-0 44 B7 7 44 44 GND 44 44 GND J742 J744 M
OUTP8 LONEN-0 LMPEN-0 SG B4 4 SG PG +24VD A1 A1 A1 3 WASTE-TNR- J651 J757 KCLMMB 11 1 2 1 (M23)
10 10 1 WAKE# B8 8 45 USTFUL J808
OUTP7 /CS0 45 45 B20 B20 45 45 PMCLK3+ CPAD2 145 145 GND 45 STS B5 5 STS PG 45 45 NC 45 NC A7 1 9 1 SNR-SHUT-SOL A2 A2 A2 2 FLL-SNR *5 13 1 2
SCNOUT-1 SCNIN-1 TNLSOL +5V 3 MCLMMB 2 CH-CLN-MOT-M NC 12
11 11 2 3.3V VCC 46 46 B21 B21 46 46 GND CPAD1 146 146 PEPOW-1 46 B9 9 46 46 KLDET1 46 46 MLDET1 A8 2 8 2 (SOL3) (S14) M
A3 A3 A3 1 *6
(KEY2)
OUTP6 SCNIN-1 SCNOUT-1 SG B6 6 SG +24VD FEED-COV-SNR MCLMMA 14 2 1 1 (M25) NC 13 V0-SNR-K
12 12 CN115 3 RESERVED PMD3- B10 10 47 J745 2 (S114)
OUTP5 /RMSL 47 47 B22 B22 47 47 CPAD0 147 147 GND 47 SERR B7 7 SERR +24VD 47 47 +5V 47 +5V J762 *7 (S34)
3.3V SCNRTS-0 SCNCTS-0 +12V SG 1 NC 14
13 13 4 GND B11 11
PWA-F-KEY2
OUTP4 1 /WR 48 48 B23 B23 48 48 PMD3+ GND 148 148 EVSYNC-0 48 SACK B8 8 SACK CDVMBK 48 48 +5V 48 48 +5V A9 3 7 1 A4 A4 A4 3 WASTE-TNR- J671
TXD SCNCTS-0 SCNRTS-0 SG USTNFL J812 +24VD 15 NC 15
14 14 5 RESERVED GND 49 49 B24 B24 49 49 GND /IMGCS 149 149 EHSYNC-0 49 B12 12 49 49 +5V 49 49 +5V A10 4 6 2
OUTP3 2 SG B9 9 SG A5 A5 A5 2 AMOT-SNR *8 V0MSOL 16 +24VD 16 2 V0-SHUT-SOL-K
15 15 RXD 6 1.5V NC Reserve TNREF +5V 4
COM2 3 GND 50 50 B25 B25 50 50 PMA1- GND 150 150 EKD+ 50 KRD4+ B10 10 RD4+ 50 50 KHRDT1 50 50 MHRDT1 A11 5 5 3 A6 A6 A6 1 (S13) *9 J654 1 (SOL4)
16 16 GND CN327 CN213 TNLVL1 TNR-LVL-SNR 3 TEMP/HUMI-SNR V0KSOL 17
7 CLKREQ# 51 51 PMA1+ /CPWR 151 151 GND 51 CN214 A12 6 4 4
COM1 4 KRD4- B11 11 RD4- LUSTMA (S23) J759 *10 SG 17 6 1 J755 J668
17 17 8 RESERVED 1 8 1 2 TNLVL2 +24VD 2 (S12)
MAIN POWER 52 52 GND GND 152 152 EKCLK- 52 SHT-MOT A13 7 3 5 A7 A7 A7 1 WASTE-TNR-TRPT-MOT *11
KRCLK4+ B12 12 RCLK4+ LUSTMB M SG 18 5 2 4 SG 18 3
PWA-F-LGC(LGC)
18 18 9 GND 2 7 2 1 (M38) TNLED EPOGMT M 1
MAIN POWER CN13 53 53 PMB1- /CPRD 153 153 EKC+ 53 CN202 CN324 CN202 CN326 A14 8 2 6 A8 A8 A8 2 (M33) CH-CLN-SNR-K
e-BRIDGE ID Gate
KRCLK4- B13 13 RCLK4- SG MATSN 19 4 3 3 ATTNR-SNR-M KCLNHP 19 2
19 19 10 RESERVED 1 34 54 54 PMB1+ GND 154 154 GND 54 CN216 1 1 CHRDT2 1 1 YHRDT2 A15 9 1 7 (S30)
ROMDT0 KRC4+ B14 14 RC4+ SG J760 +24VD 20 3 4 2 (S28) +5V 20 1
11 REFCLK- GND /ARSTIMG 3 6 3 3 +5V 2 +5V J743 J746 CN502 J842
ROMDT2 2 33 55 55 155 155 EKB- 55 KRC4- B15 15 RC4- LSUCHP SHT-SNR-HP 2 2 2 B4 B3 B2 3 WASTE-TNR- 21 2 5 1 J669
+12V USTDET MATSVR C3TRCL 1 2 CST3-TR-CLT
12 RESERVED 3 32 56 56 PMC1- GND 156 156 EKA+ 56 4 5 4 2 (S24) 3 3 +5V 3 3 +5V B1 1 15 1 2 BOX-SNR
ROMDT4 KRB4+ B16 16 RB4+ +3.3VB RGREAR B5 B4 B3 MATSCT 22 1 6 SG 21 6 1 J755 (CLT4)
Option 13 REFCLK+ 5 4 5 1 +5V (S16) +24VD2 2 1
ROMDT6 4 31 57 57 PMC1+ CPDT7 157 157 GND 57 KRB4- B17 17 RB4- 4 4 +5V 4 4 +5V B2 2 14 2 B6 B5 B4 1 J726
SG IMG-POS-SNR-R CN557 SG 22 5 2 4 J843
CN124 14 RESERVED 5 30 58 58 GND CPDT6 158 158 ECD- 58 CN217 5 5 CSKV 5 5 YSKV B3 3 13 3 J758
Option VDD CPURD KRA4+ B18 18 RA4+ SG RGRLED (S22) TNFN SG 1 3 KATSN 23 4 3 3 ATTNR-SNR-K
15 GND CPDT5 6 3 6 3 6 YLDET2 B4 4 12 4 AUG-LOCK-SNR C3FDCL 3 2 CST3-FEED-CLT
CN401 20 1 ROMAD0 6 29 59 59 PMCLK1- 159 159 ECCLK+ 59 KRA4- B19 19 RA4- LSUCEN SHT-SNR-EP 6 6 CLDET2 6 B7 B6 B5 2 DEV-FAN-MOT USTLCK 2 2 (S26)
NC RGRMON +24VD M (S42) +24VD 24 3 4 2 +24VD2 4 1 (CLT5)
CN602 CN600 19 2 16 RESERVED 7 28 60 60 PMCLK1+ CPDT4 160 160 GND 60 7 2 7 2 (S25) 7 7 GND 7 7 GND B5 5 11 5 1 (F25)
ROMAD2 SG B20 20 SG +3.3VB B8 B7 B6 +5V 3 1 KATSVR 25 2 5 1
NC 17 RESERVED 8 1 8 1 J844
1 1 D0 TXOUT2 1 1 18 3 ROMAD4 8 27 61 61 GND CPDT3 161 161 ECC- 61 SG A1 21 SG 8 8 GND 8 8 GND J747 J763
C D- +12V OZFN KATSCT 26 1 6 C4TRCL 5 2 CST4-TR-CLT
C
2 2 D2 SG 2 2 17 4 18 GND 9 26 62 62 PMD1- CPDT2 162 162 ECB+ 62 J764 9 9 CSHB1 9 9 YSHB1 B6 6 10 1 2 OZN-FAN-MOT
ROMAD6 CRA3- A2 22 RA3- EPFN1 RGCNTR B9 B8 B7 (CLT6)
D+ 19 RESERVED 9 2 EPU-FAN- +24VD M +24VD2 6 1
3 3 D4 +12V 3 3 16 5 ROMAD8 10 25 63 63 PMD1+ CPDT1 163 163 GND 63 CRA3+ A3 RA3+ 10 10 CSH1 10 10 YSH1 B7 7 9 2 B10 B9 B8 1 (F24))
NC 23 +24VD2 M SG IMG-POS-SNR-C
D6 20 W-DIS# 11 24 64 64 GND CPDT0 164 164 64 10 1 MOT (F14) 11 11 CENABL 11 11 YENABL B8 8 8 3 J845
4 4 SG 4 4 15 6 ROMAD10 ECA- CRB3- A4 24 RB3- (S21) B1
14.2.1 DC Wire Harness (e-STUDIO5540C/6540C/6550C)
NC 21 GND J1005 RGCLED C4FDCL 7 2 CST4-FEED-CLT

5 5 /RD MOD2DMA 5 5 14 7 ROMAD12 12 23 65 65 PMA2- GND 165 165 EMD+ 65 CRB3+ A5 25 RB3+ 12 12 CSHB2 12 12 YSHB2 B9 9 7 4 A9
DETACH CGRFN RGCMON +24VD2 8 1 (CLT7)
6 6 A0 SG 6 6 13 8 22 PERST# 13 22 66 66 PMA2+ /IMGINT 166 166 GND 66 11 2 TNR-CTRG- 13 13 CSH2 13 13 YSH2 B10 10 6 5
ROMAD14 CRC3- A6 26 RC3- +24VD2 M B1
NC 23 PERn0 12 1 FAN-MOT (F21) J841
7 7 A2 /MEM2CS 7 7 12 9 ROMAD16 14 21 67 67 GND IMG3V 167 167 EMCLK- 67 CRC3+ A7 27 RC3+ 14 14 GND 14 14 GND J748 B2
GND 24 +3.3Vaux J1012 +12V FD2MBK 9 12
8 8 A4 /MEM2WR 8 8 11 10 DLAD0 15 20 68 68 PMB2- PCMD 168 168 EMC+ 68 CRCLK3- A8 28 RCLK3- EXTFN 15 15 GND 15 15 GND B11 11 5 1 A9 Not used
NC 25 PERp0 13 2 LOW-EXIT-FAN- RGFRNT CN303 CN501 +24VD3 10 11
9 9 A6 /MEM2RD 9 9 10 11 SG 16 19 69 69 PMB2+ GND 169 169 GND 69 CRCLK3+ A9 29 RCLK3+ +24VD2 16 16 GND 16 16 GND B12 12 4 2 A10
NC 26 GND 14 1 MOT-3 (F36)
M SG IMG-POS-SNR-F 5VSW 1 1 PWA-F-PFC +24VD3 11 10
10 10 A8 CLKOE 10 10 9 12 SG 17 18 70 70 GND PSTS 170 170 EMB- 70 CRD3- A10 30 RD3- 17 17 CDTA1-0 17 17 YDTA1-0 B13 13 3 3 B1
/RESET RGFLED (S20) SG 2 2 PG 12 9
11 11 A10 TXEN2 11 11 8 13 27 GND 18 17 71 71 PMC2- GND 171 171 EMA+ 71 18 18 CDTA1-1 18 18 YDTA1-1 B14 14 2 4 (PFC)
ROMDT1 CRD3+ A11 31 RD3+ RGFMON B2
NC +24VD3 3 3 PG 13
AD1MEN
AD1MI0
AD1MI1
AD1MCK
AD1MMD
TR2MON
TR2MRDY
TR2MDIR
ADFANH
ADFANL
ADUDET
ADUCOV1
T2TNER1
TR2JAM
FEXSTS
ADUSN1
ADUSN0
+5VB
+5VB
SG
SG
SG
+24VD3
+24VD3
+24VD3
PG
PG
PG
ADUMRST
AD2MEN
AD2MI0
AD2MI1
AD2MCK
AD2MMD
28 +1.5V FG1 FG2 8
Bluetooth module
12 12 A12 SG 12 12 7 14 ROMDT3 19 16 72 72 PMC2+ /PEPOW 172 172 GND 72 SG A12 32 SG 19 19 GND 19 19 GND B15 15 1 5 B3
NC 29 GND PG 4 4 FD2MGA 14 7 FED/TR-MOT
13 13 A14 A16 13 13 6 15 ROMDT5 20 15 73 73 GND GND 173 173 EYD- 73 SBSY 20 20 GND 20 20 GND J713 J830
A13 33 SBSY M
A9
A8
A7
A6
A5
A4
A3
A2
A1
B9
B8
B7
B6
B5
B4
B3
B2
B1
NC CN329 CN207 *1 +24VD3 5 5 (M43)

A17
A16
A15
A14
A13
A12
A11
A10
B17
B16
B15
B14
B13
B12
B11
B10
30 SMB-CLK CN203 CN312 2 CN305 FD2SYN 15 6

14 14 A16 A14 14 14 5 16 ROMDT7 21 14 74 74 PMCLK2- /PCACK 174 174 EYCLK+ 74 CACK CACK 24VD1 21 21 CDTA2-0 21 21 YDTA2-0 20 1 TNR-MOT-Y CN462
CN511
A14 34 YTNMT IHSW1 PG 6
Wireless LAN module

NC 31 PETn0 A1 A14 A1 6 (M18) M 6 FD2DIR 16 5
Download jig (for SLG)

15 15 A18 A12 15 15 4 17 PNLCS 22 13 75 75 PMCLK2+ /EFI-RST 175 175 GND 75 CERR CERR 24VD1 22 22 CDTA2-1 22 22 YDTA2-1 B1 19 2 1 A1 16
NC A15 35 IHSW0 +24VD3 7 7 FD2MCK
SG 32 SMB-DATA 23 12 76 76 GND /PSACK 176 176 A2 A13 A2 5 23 23 GND 23 23 GND J831 A2 15 17 4
16 16 A10 16 16 3 18 ROMAD1 EYC- 76 CBSY A16 36 CBSY TILTM0
NC 33 PETp0 A3 A12 A3 4 MIR-MOT-M SG IHERR2 PG 8 8 FD2MON 18 3
17 17 SG A8 17 17 2 19 ROMAD3 24 11 77 77 PMD2- GND 177 177 EYB+ 77 SG SG TILTM1 24 24 GND 24 24 GND A1 18 3 3 A3 14
CN123: Main memory DDR DIMM slot [0] (200 pin)

A17 37 M
A1
A2
A3
A4
A5
A6
A7
A8
A9
B1
B2
B3
B4
B5
B6
B7
B8
B9
GND (M35) YCRGSW TNR-SNR-Y IHERR1 +24VD2 9 9

A10
A11
A14
A15
A16
A17
B10
B12
B13
B14
B15
B16
B17
34 GND A4 A11 A4 3 SG 19 2
CN491
18 18 D1 A6 18 18 1 20 ROMAD5 25 10 78 78 PMD2+ /EFI-LVDN 178 178 GND 78 SYSRST A18 38 SYSRST TILTM2 25 25 CVRCM 25 25 YVRCM A2 17 4 2 A4 13
A10 A5 +5V (S11) IHERR0 PG 10 10 +5V 20 1
19 19 D3 19 19 35 GND 26 9 79 79 GND GND 179 179 EYA- 79 A5 2 26 26 CVRCMB 26 26 YVRCMB A3 16 5 1 A5 12
A4 ROMAD7 TILTM3
NC A12
NC A13
SG
NC B11
A19 39 SG NC CN454 CN309 CN500

36 A6 A9 A6 1
(LDR-Y)
USB-D-
(LDR-C)
20 20 D5 A2 20 20 ROMAD9 27 8 80 80 WTDT7 /PCPOW 180 180 GND 80 LGCLIFE 27 27 GND 27 27 GND J828 A6 11 PWA-F-ADU (ADU)
A20 40 LGCIF *2 SG PSTPR A1 A27
21 21 D7 21 21 37 RESERVED 28 7 81 81 WTDT6 SCMD 181 181 CN204 28 28 GND 28 28 GND 15 6 2 TNR-MOT-M A7 10 1
A0
PWA-F-LDR-Y
Download jig (FAX)

24VD1
PWA-F-LDR-C
ROMAD11 MTNMT M IH1ON RSTART A2 A26 CN509 CN490 CN494 J770 J814 CN495 J832
22 22 /BOOTCS 22 38 USB-D+ 29 6 82 82 WTDT5 /SSERR 182 182 A7 A8 A7 6 29 29 GND 29 29 GND B2 14 7 1 (M17) A8 9
VDD 22 ROMAD13 24VD1 PWA-F-IH
A8 A7 A8 5 IHSPW2 LRUN A3 A25 SFBMCK A1 A10 SG A1 17 1 3 AD1MB 1 6
23 23 A1 23 23 39 RESERVED 30 5 83 83 WTDT4 SSTS 183 183 30 30 CSHB3 30 30 YSHB3 J829 A9 8 ADU-ENT-SNR
IH-COIL
/CEP1RST ROMAD15 TILTC0 IHSPW1 (IH) CN455
CN701 CN134 40 GND A9 A6 A9 4 MIR-MOT-C SG EXTCMD A4 A24 SFBMMI1 A2 A9 ADUSN0 A2 16 2 2 (S66) +24VSW 2 5
24 24 A3 VDD 24 24 VDD DLAD1 31 4 84 84 WTDT3 /SCERR 184 184 TILTC1 31 31 CSH3 31 31 YSH3 A4 13 8 3 A10 7 1
1 1 41 RESERVED A10 A5 A10 3 (M36) M MCRGSW TNR-SNR-M IHSPW0 PWDT A5 A23 SFBMMI0 A3 A8 5VB A3 15 3 1 AD1MA 3 4 ADU-MOT-1
25 25 A5 SG 25 25 DA1 ROMCNT 32 3 85 85 WTDT2 /ARSTLGC 185 185 TILTC2 32 32 GND 32 32 GND A5 12 9 2 B1 6 M
+5V (S10) IHCPW2 LWDT A6 A22 SFBMEN A4 A7 J815 AD1MBB 4 3 (M7)
26 26 A7 26 26 2 2 42 LED-WWAN# 33 2 86 86 WTDT1 GND 186 186 A11 A4 A11 2 33 33 CSHB4 33 33 YSHB4 A6 11 10 1 B2 5
CEPCLK VDD +5V TILTC3 IHCPW1
3 3 43 RESERVED A12 A3 A12 1 MTEN A7 A21 SFBSOL A5 A6 SG A4 14 4 3 +24VSW 5 2
27 27 A9 SG 27 27 DD0 LED 34 1 87 87 WTDT0 /SCBSY 187 187 NC NC 34 34 CSH4 34 34 YSH4 J826 B3 4 ADU-EXIT-SNR
4 A2 A13 *3 IHCPW0 24VCHK A8 A20 SFSIZE0 A6 A5 ADUSN1 A5 13 5 2 AD1MAB 6 1
28 28 A11 D0 28 28 4 44 LED-WLAN# 88 88 GND /SSACK 188 188 A13 35 35 GND 35 35 GND 10 11 2 TNR-MOT-C B4 3 (S67)
VDD NC NC CTNMT M +5VSW TR2JAM A9 A19 SFSIZE1 A7 A4 5VB A6 12 6 1 J833
29 29 A13 29 29 5 5 45 RESERVED 89 89 /WTHDEN /SSBSY 189 189 A14 A1 A14 36 36 GND 36 36 GND B3 9 12 1 (M16) B5 2
D2 DD3 IH2ON J816
6 6 46 LED-WPAN# CN206 RGSTS A10 A18 SFSIZE2 A8 A3 J822 AD2MB 7 6
30 30 A15 D4 30 30 90 90 /WTVDEN /SCACK 190 190 37 37 GND 37 37 GND J827 B6 1
VDD PMCK SG FEXSTS A11 A17 SFSIZE3 A9 A2 FEXSTS B1 11 7 3 1 3 +24VSW 8 5
31 31 A17 31 31 7 7 47 RESERVED 91 91 GND /MMPIOB 191 191 B1 B14 B1 5 38 38 CDTA3-0 38 38 YDTA3-0 A7 8 13 3
D6 DD6 NC NC FUS-TRPT-SNR
8 8 48 B2 B13 B2 CCRGSW TNR-SNR-C FEDSN1 A12 A16 SFBSW A10 A1 SG B2 10 8 2 2 2 AD2MA 9 4 ADU-MOT-2
32 32 /ROMDET0 D8 32 32 +1.5V 92 92 WTDCLK LGCLIFE 192 192 39 39 CDTA3-1 39 39 YDTA3-1 A8 7 14 2 J739 (S65) M
VDD NC NC +5V (S9) IHFAN1 FEDSN2 A13 A15 SFBFDT B1 B10 +5VB B3 9 9 1 3 1 AD2MBB 10 3 (M8)
D 33 33 VDD 33 33 9 9 49 RESERVED 93 93 GND RSVD 193 193 B3 B12 B3 40 40 GND 40 40 GND A9 6 15 1 B7 2 IH-FAN-MOT-1 D
D10 DD9 PMMTR +24VD M J817
10 10 50 GND B4 B11 B4 3 (F8) FEDSN0 A14 A14 TR2M2RDY B2 B9 J823 +24VSW 11 2 CN513 J676 J721
34 34 /LEDDL D12 34 34 94 94 /TWVSYNC GND 194 194 POL-MOT 41 41 GND 41 41 GND J824 B8 1
AG PMSNC M *4 RLY1SN A15 A13 TR2M2ON B3 B8 +5VB B4 8 10 3 1 3 AD2MAB 12 1 SG 17 1 3
11 11 51 RESERVED B5 B10 B5 4 (M34) 5 16 3 J740 A1
D14 35 35 DD12 95 95 /TWHSYNC GND 195 195 GND 42 42 CDTA4-0 42 42 YDTA4-0 TNR-MOT-K TR2-CLNG-SNR CST1-TRY-SNR
12 12 B9 B6 KTNMT M IHFAN2 EXTSTS A16 A12 SG B4 B7 TR2JAM B5 7 11 2 2 2 CN496 J605 P1TOP A2 16 2 2
3.3V 36 36 52 +3.3V 96 96 GND RSVD 196 196 B6 2 43 43 CDTA4-1 43 43 KDTA4-1 B4 4 17 2 (M15) B9 2 IH-FAN-MOT-2 (S51) (S76)
CN9 or CN4 GND NC NC +24VD M UEXSN A17 A11 MEDIA B5 B6 SG B6 6 12 1 3 1 7 1
13 13 B7 B8 B7 B10 1 (F9) SFBMB 1 +5V A3 15 3
CN501 /MOD2DET 37 37 GND 97 97 TWRCLK RSVD 197 197 24VD2 44 44 GND 44 44 GND J825
14 14 B8 B7 B8 1 SG UTRYFL A18 A10 SG B6 B5 J818 +24V 2 3 J722
1 1 TXOUT1 3.3V 38 38 GND 98 98 RSVD RSVD 198 198 45 45 NC 45 45 NC A10 3 18 3
15 15 Option CN205 KCRGSW TNR-SNR-K CN311 J798 RLUC0V A19 A9 +5VB B7 B4 TR2MDIR B7 5 13 5 SFBMA 3 1 SG A4 14 4 3
2 2 RXIN1 DREQ2 39 39 GND 99 99 PIF-3V RSVD 199 199 24VD1 46 46 CLDET1 46 46 KLDET1 A11 2 19 2 FSMBK CST1-TRNS-SNR
+5V (S8) A1 12 ADUC0V A20 A8 PG B8 B3 TR2MON B8 4 14 4 TRU-WASTE- SFBMBB 4 11 P1RGC A5 13 5 2
40 40 16 16 100 100 PIF-3V RSVD 200 200 B9 B6 B9 6 47 47 +5V 47 47 +5V A12 1 20 1 (S77)
3 3 CML1 /DACK2 GND 24VD1 NC +24VD1
17 17 B10 B5 B10 5 A2 11 JAMLED A21 A7 +24VD3 B9 B2 TR2MRDY B9 3 15 3 TNR-MOT M +24V 5 9 +5V A6 12 6 1
4 4 LD1 RXIN2 41 41 GND TILTK0 48 48 +5V 48 48 +5V A13 J710 +24VD1 (M10) SFB-MOT
18 18 B4 B11 NC *5 A3 10 SG A22 A6 SFBMMD B10 B1 +24VD3 B10 2 16 2 SFBMAB 6 5 M J723
AG 42 42 B11 4 MIR-MOT-K 49 49 +5V 49 49 +5V A14 4 4 (M12)
5 5 EXTRG 3.3VB TILTK1 PG NC
MODEM board
19 B3 B12 (M37) M *6 J716 A4 9 MEDIA A23 A5 SG B11 1 17 1 2 SG A7 11 7 3
-12V 43 43 19 B12 3 50 50 CHRDT1 50 50 KHRDT1 3 3
6 6 ATT3DB1 INTRQ TILTK2 - PG NC CST1-FEED-SNR
20 20 B13 B2 B13 2 TNR-MOT-SW A5 8 SG A24 A4 J771 4 P1FED A8 10 8 2
7 7 RLADJ11 AG 44 44 3.3VB TILTK3 (SW3) FSMGA NC (S78)
21 B1 B14 +24VD - A6 7 FUS-MOT SG A25 A3 ADUFAN1 A7 2 ADU-FAN-MOT 6 +5V A9 9 9 1
MD2INT 45 45 21 B14 1 B5 2 2
8 8 RLADJ21 5VS +24VD J715 FSMRDY M (F11) M NC
22 22 CN15 CN313 A7 6 (M6) SG A26 A2 +24VD3 A8 1 8 J724
J47 J702 B6 1 1
1st drawer
9 9 RGCLK SG 46 46 -12V +5V FSMDIR NC

23 23 3 1 +5V A8 5 SG A27 A1 J834 10 SG A10 8 10 3
10 10 AG /MOD2RST 47 47 AG APS-R 1 A1 FSMCK NC CST1-EMP-SNR
APS-R PWA-F-SLG CN321 J212 CN201 SG A9 4 +5.1VB B1 B25 3 4 CN498 J615 J618 P1EMP A11 7 11 2
48 48 24 24 2 2 2 A2 J804 (S75)
11 11 -12V /MOD2CS +12V (S5) SG +5V NC FSMON NC
PWA-F-LGC(LGC)
25 25 1 3 1 4 1 4 KMIXON A10 3 +5.1VB B2 B24 2 5 SG A1 3 1 2 +5V A12 6 12 1
12 12 AG RXEN2 49 49 3 A3 J711 4 1 J622 SG NC
DA0 (SLG) BD KMIXCK YERLED A11 +5.1VB B3 B23 1 6 J837 MEDIA A2 2 2 3 MEDIA-SNR J725
26 26 J46 2 3 2 3 4 A4 B7 8 1 3 2 1 LP-ERS-Y 2
13 13 +12V /MEMBHE 50 50 DA2 +5V BDDET +5V (S69)
27 27 KMIXDIR +24VD A12 1 +3.3VB B4 B22 SG A9 6 1 3 TRU-WASTE- +5VMEDIA A3 1 3 1 SG A13 5 13 3
51 51 3 4 PWA-F-IMG 3 2 3 2 5 A5 B8 7 2 2 3 2 (ERS-Y)
(SNS)
14 14 +24V /MEMBLE IDECS APS-C APS-C SG NC CST1-SNR
KMIXPLL J799 +3.3VB B5 B21 T2TNER1 A10 5 2 2 TNR-AMT-SNR J620 PCST1 A14 4 14 2
14 - 3
52 52 28 28 2 5 4 1 4 1 K-DEV-MIX-MOT 6 A6 1 4 (S73)
15 15 /RGCLK A18 DD1 (S2) SG FSRSCL (S17)
PWA-F-SNS
29 29 1 6
(IMG) M (M30) KMIXGA A13 1 PRS-ROL-CLT TBUMFNH B6 B20 +5VB A11 4 3 1 TR2M2DIR A4 5 +5V A15 3 15 1
PWA-F-LGC(LGC)
16 16 AG A17 53 53 DD2 7 A7 J803 +24VD1
CN11 CN10 CN10 CN11 PG NC A14 2 (CLT1) TBUMFNL B7 B19 CN497 J839 +24VD3 A5 2 TRU-WASTE- 2 16 NC
54 54 30 30 J45 8 A8 4 1 J622
17 17 CI1 A15 DD4 +5V +3.3V RA+ MERLED
31 31 3 7 1 1 40 46 PG J795 CGRFNH B8 B18 +24VSW 1 1 1 TR2M2ON A6 4 TNR-TEPT-MOT M 1 17 NC
18 18 ANSDET1 A13 55 55 +3.3V RA- 9 A9 B9 6 3 3 2 1 LP-ERS-M PLRFN
DD5 APS-3 APS-3 +24VD +24VD CGRFNL B9 B17 J1001 SG A7 1 (M11) J721
32 32 2 8 2 2 41 47 CN301 CN404 10 A10 B10 5 4 2 3 2 (ERS-M) A15 2 LSU-FAN-MOT-R J677
A11 56 56
NCU board [Line1]

19 19 REVA1 DD7 (S4) SG +3.3V SG +5VB +24VD NC +24VD2 (F23) M ADU-SET-SNR
33 33 1 9 3 3 42 48 A16 1 LEXPFN B10 B16 DUPDET 2 1 1 TR2MRDY A8 3 SG B1 17 1 3
20 20 REVB1 A9 57 57 +3.3V SG 15 1 11 A11 1 4 (SW7) CST2-TRY-SNR
DD8 SG KMIXBK J608 FRTCV B11 B15 J840 J617 P2TOP B2 16 2 2
58 58 34 34 J44 4 4 43 49 14 2 12 A12 J895 (S84)
21 21 INTHOOK A7 DD10 +5V NC ADCLK+ FANH NC NC NC
35 35 3 10 5 44 50 7 7 SJUMCV B12 B14 +24VD3 3 1 1 +24VD3 A9 2 SFB-SOL +5V B3 15 3 1
22 22 EXTHOOK A5 59 59 NC ADCLK- 13 3 J706 J741 4 1 J622
DD11 APS-2 APS-2 JAM COVER-SW NC FANL 3.3V CERLED J612 T2TNFUL B13 B13 SFBSOL A10 1 (SOL8) J722
36 36 2 11 6 45 51 12 4 4 1 A13 B11 4 5 3 2 1 LP-ERS-C J800
23 23 +5VS A3 60 60 DD13 (S1) SG SG SG (SWR1) JAM-NO PWRDN YMC-DRM- 1 *1
37 37 7 5 46 52 NO CN72 CN74 J953 J955 YPHADT +24VD 11 1 6 6 4 T2UOGL1 B14 B12 NC A11 SG B4 14 4 3
A1 61 61 1 12 JAM-COM SG 11 5 PHASE-SNR 2 3 2 A14 B12 3 6 2 3 2 (ERS-C)
24 24 AG DD14 SG SHD+ RLYON *2 CST2-TRNS-SNR
38 38 8 6 47 53 COM 1 A1 1 6 3 JAM COVER- SG NC 10 2 5 5 5 T2UOGL2 B15 B11 J614 J619 P2RGC B5 13 5 2
CEP2INT 62 62 JAM-NC JCOVU-S 10 6 (S43) 3 2 3 A15 1 4 (S85)
25 25 +5VA DD15 NC SHD- +12VB *3
39 39 9 48 54 2 A2 2 5 2 UPPER-SNR NC NC 9 3 4 4 3 TBU-MOT T2UOGM1 B16 B10 SFSIZE3 B1 5 1 5 +5V B6 12 6 1
26 26 -12V VDD 63 63 J43 DF-NC +5V 9 7 1 4 J896 *4
/DIOR +5V NC SG NC 3 A3 3 4 1 (SR13) SG NC (M13) M T2UOGM2 B17 B9
40 40 3 13 10 49 55 DF OPEN-SW 8 8 J705 J704 4 1 J622 8 4 3 3 6 SFSIZE2 B2 4 2 4 J723
E 27 27 AG /CPURST 64 64 /DIOW APS-1 APS-1 +10V SHP+ DF-NO LMP1 *5 E
41 41 11 7 50 56 (SWR2) NO 4 J956 3.3V KERLED 7 5 2 2 2 T2TNRDIR B18 B8 SFSIZE1 B3 3 3 3 SFB-SIZE-SNR SG B7 11 7 3
VDD 65 65 2 14 7 9 K-DRM- 1 3 1 B1 B13 2 7 3 2 1 LP-ERS-K
28 28 +12V /DMACK (S3) SG +10V SHP- DF-COM LMP2 KPHADT +24VD *6 (S70) CST2-FEED-SNR
42 42 1 15 12 8 51 57 COM 4 3 3 (ERS-K) 6 6 1 1 1 SG B19 B7 SFSIZE0 B4 2 4 2 P2FED B8 10 8 2
29 29 +24V /IORD2 66 66 SG EMPTY-SNR 6 10 PHASE-SNR 2 2 2 B2 B14 1 8 2 3 2 (S86)
/DLDCS0 NC +10V 5 2 2 LMP3 SG NC PFCRST B20 B6
43 43 16 13 9 52 58 J951 CN73 (SR3) 5 11 (S44) 3 1 3 1 4 J607 J611 SG B5 1 5 1 +5V B9 9 9 1
30 30 G24 /IOWR2 67 67 /RESET +10V RS+ B3 TBLTMA
A4 series models only +5V 6 1 1 NC B1 1 11 1 1 SG B21 B5 J603 J613 J724
68 68 44 44 14 10 53 59 3 1 1 12 J703 2 TBU-CAM-MOT
D1 TBLTMB
2nd drawer
DMARQ NC RS- TRAY LENGTH-SNR TLENGTH-S +5VB +5V (M14) M MCTS B22 B4
45 45 CN16 15 54 60 2 2 2 4 1 B4 J709 (Joint Connector) B2 2 10 2 2 1 SG B6 3 2 3 SG B10 8 10 3
D3 69 69 NC J50 NC SG (SR1) SG SFB-SNR CST2-EMP-SNR
46 46 SG 16 55 61 SG J954 J958 SG *5 J610 MRTS B23 B3 SFBSW B7 2 3 2 P2EMP B11 7 11 2
CN9 or CN4 D5 70 70 3 1 SG CP+ 1 3 3 SG 3 2 B5 1 SG (S71) (S83)
FXWUP PLTN-SNR PLTN A4 A1 A9 3 +5VSW KDVMON *6 PFCMD B24 B2 1 4 1 +5V B12
CN502 47 47 17 11 56 62 J952 2 3 B6 2 B3 5 7 6 6 3 +5V B8 6 12 1
D7 71 71 GND 2 2 SG CP- WIDTH1-S WIDTH1-SNR FLSEL BTPS1 TBU-CONT-SNR NC
1 1 TXB2 48 48 (S7) SNSPS 18 12 57 63 SG A5 A2 A8 2 KDVMCK B4 4 8 5 5 2 PFSTS B25 B1 4 1 J725
D9 72 72 1 3 1 1 4 +5V (SR6) 1 4 B7 3 (S46)
GND AFERST SG TWIDTH0-S A6 A3 A7 1 KDVMDIR +5V
2 2 RXIN2 49 49 19 13 58 64 TRAY WIDTH-SNR 2 2 5 5 B8 4 B5 3 9 4 4 1 J604 J606 SG B13 5 13 3
D11 73 73 NC J49 AFEID CK1+ CST2-SNR
SG TWIDTH1-S J959 KDVMRDY SG B9 3 1 3 PCST2 B14 2
4
3
2
1
3 3 CML2 50 50 20 14 59 65 (SR2) 3 3 6 DEV-MOT-K 6 B9 5 4 14 (S81)
D13 74 74 3 4 SG SFB-FEED-SNR
CN431
HOME SDO-1 CK1- TWIDTH2-S A7 A4 A6 3 M KDVMGA CN536
4 4 LD2 HOME-SNR 21 15 60 66 4 4 7 (M29) 7 B10 6 SFBFDT B10 2 2 2 (S72) +5V B15 3 15 1
D15 75 75 2 5 SDI-1 SG WIDTH2-S WIDTH2-SNR *6 TBMA
5 5 EXTRG (S6) SNSPS 16 67 A8 A5 A5 2 PG *1 1 +5V B11 1 3 1 2 16 NC
76 76 1 6 22 61 +5V (SR7) 8 B11 7
/CEP2CS AFECS-0 CK2+ *5 +24VD3 NC
6 6 ATT3DB2 SPEC A9 A6 A4 1 PWA-F-FIL PG *2 CN537 CN515 1 17
77 77 7 23 17 PWA-F-CCD 62 68 9 B12 8 2
3.3V SCLK-0 CK2- *4 TBMBB
7 7 RLADJ12 SG J972 CN76 J960 (FIL) +24VD *3 FEDSN0
78 78 8 24 18 (CCD) 63 69 B- SG 10 B13 9 3 A1 A15 CN505 J719 J721
DREQD2 BCLP-0 SG +24VD *3 TBMAB
8 8 RLADJ22 25 19 64 70 6 1 A10 A7 A3 3 *4 4 A2 A14 RT2MI1 SG 17 1
3.3V 79 79 J30 CN17 +24V WIDTH3-S WIDTH3-SNR 11 B14 10 +24VD3 1 3 CST3/LCF-
CLPIN CK2B+ 2 A8 A2 2 KDVMBK *2
9 9 RGCLK SCNMA 26 20 65 71 5 A11 (SR8) 5 A3 A13 RT2MI0 P3TOP 2 16 2 2 TRY-SNR
12 B15
6
5
4
3
2
1
/DACKD2 80 80 1 1 AGCST CK2B- B+ +5V *1 TBMB
10 10 AG +24V 27 21 66 72 FEED-MOT 4 3 A12 A9 A1 1 CN405 6 A4 A12 RT2MEN +5V 15 3 1 (S92)
2 2 M A- NC NC NC CN302 3
CN433
SCNMBB NC SG (MR1) 3 4 B1 B1 B9 5VB
11 11 -12V 28 22 67 73 1 10 CN541 A5 A11 RT1MI1 J722
NC
SCAN-MOT 3 3 SG SG +24V NC NC NC TBMEN
12 12 AG M SCNMB 29 23 68 74 2 5 B2 B2 B8 SG B6 6 A6 A10 RT1MI0
(M1) 4 4 A+ NC NC NC 2 9 SG 4 14 4 3 CST3/LCF-
+24V SG OHDEN 1 6 B3 B3 B7 J957 SG TMBCLK
13 13 +12V 30 24 69 75 3 8 B7 5 A7 A9 RT1MEN P3RGC 5 13 5 2 TRNS-SNR
5 5 RCLK+ SH-B SG TBMDIR
14 14 NC SCNMAB 31 25 76 J973 B4 B4 B6 1 5VD B8 4 A8 A8 RVMI1 CN516 CN508 J848 J852 (S93)
2 2
1 1
70 J728 J775 +5V 6 12 6 1
J857
6 6 RCLK- SH-G B- RGT-S RGT-SNR 4 7 TBMMOD
15 15 /RGCLK 32 26 71 77 6 7 B5 B5 B5 2 24VD1 B9 3 A9 A7 RVMI0 SG A1 6 1 3 SG A1 13 1 3
FAX board +24V +5V (SR5) 5 6 TBMI0 J723
SG SH-R 5 8 B6 B6 B4 3 24VD2 UP-EXIT-SNR CST1-BTM-SNR
16 16 AG LP-EXPO 33 27 72 78 6 5 B10 2 A10 A6 RVMEN UEXSEN A2 5 2 2 P1BTM A2 12 2 2 SG 7 11 7
CN1 CN19 RE+ SG B+ NC NC NC TBMI1 (S61) (S74) 3 CST3/LCF-
17 17 CI2 (EXP) CN2 DG 34 28 73 79 READ-MOT 4 9 B7 B7 B3 24VD3 B11 1 A11 A5 EXMI1 +5V A3 4 3 1 +5V A3 11 3 1
5 1 M A- NC NC NC 7 4 P3FED 8 10 8 2 FEED-SNR
RE- SG (MR2) NC
4 3
2 1
PG
J860
18 18 ANSDET2 1 DG 35 29 74 80 3 10 B8 B8 B2 B12 A12 A4 EXMI0 J776 J853 +5V (S94)
4 2 +24V NC NC NC 8 3 9 9 9 1
2 LMPON SG SG 2 11 B9 B9 B1 PG NC
INV
NCU board [Line2]

19 19 REVA2 36 30 75 81 9 2 B13 A13 A3 EXMEN SG A4 3 4 3 P1SIZE7 A4 10 4 5 J724
JPD model only 3 3 RD+ SG A+ SG NC UP-EXIT-FULL
20 20 REVB2 3 (INV) +24V 1 12 B10 PG B14 A14 EXTSOL UTRYFL A5 2 5 2 P1SIZE6 A5 9 5 4
2 4 37 31 76 82 EMPTY-S 10 1 A2 SG 10 8 10 3 CST3/LCF-
4 +24V RD- NC B11 NC SNR (S62) CST1-SIZE-SNR-1
21 21 NC 38 32 83 B15 A15 A1 FEDSN1 +5V A6 1 6 1 SG A6 8 6 3 (S79) P3EMP 11 7 11 2 EMP-SNR
CN702 CN811 1 5 SG NC +5V NC
CN406
J859
B12
1B 1A
2B 2A
22 22 NC CN810 CN130 39 33 84 B16 B1 B15 FEDSN2 J729 J1014 P1SIZE5 A7 7 7 2 +5V 12 6 12 1 (S91)
+24V 1 1 FAX 12V RC+ NC J975 CN77 PG
23 23 +5VS 1 1 J52 40 34 85 1 Option B2 B14 FCTSOL LEXPFFN A7 5 4 2 LOW-EXIT-FAN- P1SIZE4 A8 6 8 1 J725
GND 2 2 SG CN22 RC- NC B- M
24 24 AG power relay FANFNT 41 35 86 1 1 24VD4 B3 B13 EXMDIR +24VD3 A8 4 5 1 MOT-2 (F35) J854
2 2 FAN-FRONT-MOT 2 1 +24V CN75 2 CN539(1/2) SG 13 5 13 3
SG +5V J625
3rd drawer / Tandem LCF
NC 3 board M +5V 2 2 SG CST3/LCF-SNR

F 25 25 +5VA (F26) 42 36 77 87 NC 3 RLYDET PWA-F-DRV B4 B12 EXMCK J1015 P1SIZE3 A9 5 9 5 PCST3 14 4 14 2
F
1 2 B+
1 1
2 2
3 3
4 4
J858
RB+ +5V SB-MOT 3 3 A1 5VB J678 1 20 A1 (S89)
26 26 -12V J53 43 37 78 88 NC 4 NC NC NC NC B5 B11 EXMMD LEXPRFN A9 7 6 2 LOW-EXIT-FAN- P1SIZE2 A10 4 10 4 +5V 15 3 15 1
RB- +5V M (MR3) A- A2 1 9 2 19 (DRV) M CST1-SIZE-SNR-2
27 27 AG FANREA 44 38 79 89 4 4 NC CN943 CN317 NC NC NC NC B6 B10 RVMDIR +24VD3 A10 6 7 1 MOT-1 (F34) SG A11 3 11 3
FAN-REAR-MOT 2 3 SG +5V +24V A3 J966 J686 2 8 3 18 (S80) J727
+5V 5 5 SG
28 28 +12V M (F3) 45 39 80 90 NC NC NC J717 4 1 B7 B9 RVMCK J774 P1SIZE1 A12 2 12 2 C3SEP 16 2 16 2 TLCF-SOL
1 4 A+
1
2
3
4
5
6
6 6 A4 1 4 J970 KTCRC TRNS-SOL-2 1 4 6 4 17 A2
CN401
29 29 NC SG 12 Key copy 3 2 +24VD3 B8 B8 RVMMD SG B9 3 1 3 P1SIZE0 A13 1 13 1 +24VD2 17 1 17 1 (SOL9)
J55 J56 CN23 A5 2 3 3 +24V (SOL2) 2 3 7 5 16 A3 LOW-EXIT-SNR
30 30 NC CN103 FANSLG PWA-D-DLG EXITR-S EXITR-SNR 11 B9 B7 RT1MDIR EXTSTS B10 2 2 2 J846
FAN-SLG-MOT 1 1 2 1 3 2 counter 2 3 (S63)
A6 2
NC
NC
+24V (SR11) CN426 NC KTCRON J687
1 VBUS M (F1) +5V CN403 10 1 4 FCTSOL B10 B6 RT1MCK +5V B11 1 3 1 C1TUMA A14 2 CST-TRY-MOT-1 CN507 J627
2 2 1 2 J974 CN78 (DLG) A7 4 1 1 SG TRNS-SOL-1 1 6 4 6 15 A4 M
CN503 USB connector 2 D- B- 1 1 9 +24VD3 B11 B5 RT1MMD J736 J778 C1TUMB A15 1 (M44) TLTMMB A1 1 TLCF-END-MOT
J51 1 1 J962 5VB (SOL1) 2 5 5 7 14 A5 M
+ FANINV
ACMAIN-L
3 D+
ACMAIN-N
(Host: Side) +24V SG 2 2 8 CN332 SG B12 B4 RT2MDIR SG A11 5 1 3 NC A16 TLTMMA A2 2 (M47)
ACDOOR-L
1 2
ACDOOR-N
SPEAKER FAN-INV-MOT 3 2 2 A8 1 3 5VB FINPWR 8 13 A6 REV-JAM-SNR
- 4 GND M (F2) +5V B+ MIDDLE-S MIDDLE-SNR 3 3 7 11 FEDSN1 B13 B3 RT2MCK RLYC0V A12 4 2 2 J847 J852 J628
2 GND 1 4 EXIT-MOT 3 3 A9 2 2 SG NC 9 12 A7 (S60)
M A- +5V (SR9) 4 4 10 +5V(RLY) B14 B2 RT2MMD +5V A13 3 3 1 SG B1 13 1 3 SG A3 3 TLCF-STBY-
CN104 (MR4) 4 4 A10 3 1 FINCON J685 10 11 A8 CST2-BTM-SNR
1st/2nd drawer
+24V 6 9 SG B15 B1 SNS2 J777 P2BTM B2 12 2 2 (S82) TLCST2 A4 2 TRY-SNR

1 5 5 J963 J968 Finisher NC 3 7 3 11 10 A9
Speaker VBUS CN1 8 BRIDGE-EXIT-SNR FEDSN2 SG A14 2 4 +5V B3 11 3 1 (S108)
A+ READI-K PS-ACC 2 CN538 CN514 2 REV-PATH-OPEN 3.3V A5 1
USB connector 2 D- 6 6 A11 3 1 1 FAN1H NC (S56) 8 2 12 9 A10
READI-E READ IN-SNR PS-FAN-MOT-1 1 7 +5V(RLY) FCTOPN A15 1 5 1 SW (SW5) J853 NC A6
3 A12 2 2 2 M PG NC 1 9 1 13 8 A11 10 1 PG
(Device) D+ (SR10) (F37) (PS) 6 P2SIZE7 B4 10 4 5
+5V 2 9 2 PG J900 J735 J629
4 GND A13 1 3 3 NC J690 J680 NC
5 FG 5 SG EXPFFN B1 6 1 2 EXIT-PAPER- P2SIZE6 B5 9 5 4 18 18
J183 CN116 J977 CN79 J964 GND 3 1 3 14 7 A12 8 3 +24VD3 M CST2-SIZE-SNR-1 NC
+24V +5V CN2 4 4 REV-PATH-SNR FEDSN0 +24VD3 B2 5 2 1 FAN-MOT-F (F5) SG B6 8 6 3 TSOL A7 17 17
CN118 B1 3 1 FAN2H TXD 2 2 2 15 6 A13 7 4 +24VD3 (S87)
1 1 GND 3 1 1 (S59) P2SIZE5 NC
PICKUP-SOL PUSOLOFF READO-S READ OUT-SNR PS-FAN-MOT-2 1 3 3 +5V(RLY) J737 B7 7 7 2 +24VD2 A8 16 16
1 VBUS0 2 2 2 B2 2 2 M PG GND 1 3 1 16 5 A14 6 5 SG
2 2 B+ (SOLR1) PUSOLON SG (SR4) (F38) 2 2 2 SG B3 4 3 2 REV-PATH-COV- P2SIZE4 B8 6 8 1 J693
2 D0- 1 3 3 B3 1 3 RXD 5 6 +5V
3 3 B- 1 1 FG2 FG1 RLYINC0V B4 3 4 1 SW (SW8) J854 SG A9 15 15 3 TLCF-STTBY
3 D0+ J978 J967 J971 4 7 SG
4 4 GND +24V +5V J714 P2SIZE3 B9 5 9 5 TLCPS A10 14 14 2 AMUT-SNR
USB connector 4 GND 2 1 4 B4 4 1 1 JAM COVER- J688 J679 3 8 +5V(RLY)
5 5 A- GATE-SOL JCOVL-S SG SG B5 2 5 2 FRONT-COV-SW P2SIZE2 B10 4 10 4 3.3V A11 (S106)
(Host: Inner) 5 VBUS1 GSOLON 2 9 SG 13 13 1
(SOLR3) 1 2 5 B5 3 2 2 LOWER-SNR 3 1 3 17 4 A15 CST2-SIZE-SNR-2
6 6 A+ SG REV-JAM-SNR SNS2 FRTCV B6 1 6 1 (SW9) SG B11 3 11 3 J694
6 D0- B6 2 3 3 (SR14) 2 2 2 18 3 A16 1 10 RLYDET (S88)
7 7 GND J979 Option (S58) J1007 P2SIZE1 B12 2 12 2
+24V NC NC +5V(RLY) SG A12 12 12 3 TLCF-STTBY
7 D0+ 2 1 6 1 4 1 3 1 19 2 A17
J180 SB-SOL J940 J709 CN318 SG BRGFFN B7 2 BRIDGE-FAN- P2SIZE0 B13 1 13 1 TLCEMP A13 11 11 2
NC 8 GND SBSOLON J969 +24V J689 J681 A18 EMP-SNR
(SOLR2) 1 2 7 J965 20 1 M
1 +5V 1 1 1 A1 +24VD3 B8 1 MOT-F (F6) NC B14 3.3V A14 10 10 1 (S109)
NC CN18 J42 J57 CN71 B7 3 1 1 TOTAL 3 1 3
2 CN107 EXIT-S EXIT-SNR 2 2 2 A2 BRIDGE-ENT-SNR J1010 NC B15 9 9 NC
NC DFAK SC-ACK B8 2 2 2 KEY IN 2 2 2
3 1 MXCT2 1 1 1 1 1 1 (SR12) 9 3 3 A3 (S55) UEXPFFN B12 2 UP-EXIT-FAN- NC B16 NC
DFSCST SCAN-ST SG 8 8
HDD CN132 2 2 2 2 2 2 B9 1 3 3 M/C RUN 1 3 1 M NC
4 2 MX2N DFRXD 4 4 4 A4 +24VD3 B13 1 MOT-2 (F33) CN504 J849 J852 7 7 J695
(HDD) TxD J961 NC NC NC
5 4 5V 3 MX2P 3 3 3 3 3 3 5 5 A5 J1011
SG SG +5V SG A1 13 1 3 SG A15 6 6 3
4 4 4 4 4 4 B10 1 NC NC NC CST3-BTM-SNR TLCF-STP-SNR
6 4 MX1P DFTXD DFOPEN-S DF OPEN-SNR 6 6 A6 UEXPRFN B14 2 UP-EXIT-FAN- P3BTM A2 12 2 2 TLCEST A16 5 5 2
RxD B11 2 CTR1 M (S90) (S113)
7 5 MX1N 5 5 5 5 5 5 (SR15) 5 1 MOT-1 (F32)
(PFC)
G SG SG SG 7 7 A7 +24VD3 B15 +5V A3 11 3 1 3.3V A17 4 4 1 G

6 6 6 6 6 6 B12 3 CTR2
8 3 GND 6 MXCT1 DFRAK NC 6 8 8 A8 J853 J696
DF-ACK B13 NC NC
9 7 MXCT3 7 7 7 7 7 7 7 9 9
PWA-F-PFC
DFRRQ DF-REQ P3SIZE7 A4 10 4 5 SG A18 3 3 3

8 8 8 8 8 8 CTR3 TLCF-HOME-SNR
10 LAN connector 8 MX3P DFRQ 8 10 10 B1 P3SIZE6 A5 9 5 4 TLCEHP A19 2 2 2
SC-REQ LOGIC COM (S112)
11 2 GND 9 MX3N 9 9 9 9 9 9 12 B2 CST3-SIZE-SNR-1
(10/100/1000BASE-T) DFCNT DFCNT CN84 J976 11 11 SG A6 8 6 3 3.3V A20 1 1 1
10 10 10 10 10 10 NC (S95)
12 10 MX0N +24V 3 P3SIZE5 A7 7 7 2 TLCFS B1
SG NC NC 1 1 1 DF-FAN-MOT NC
13 11 MX0P 11 11 11 11 11 CN70 FANON M 10
+5V SG 2 2 2 (FR1) Copy key P3SIZE4 A8 6 8 1 SG B2 J632
12 12 12 12 12 6 NC
Tandem LCF
14 1 12V 12 MXCT0 card 11 CN520 J733 J785 J854 TLTRMB B3 1 YLCF-TRY-MOT

NC NC
15 13 LEDY-C 13 13 (M46) M
+5V J941 SG A1 6 1 3 P3SIZE3 A9 5 9 5 TLTRMA B4 2
14 14 5 SIZE3 ADU-OPEN-SNR
14 LEDY-A PG 1 12 12 B3 ADCOV A2 5 2 2 P3SIZE2 A10 4 10 4 NC B5
CN131 15 15 4 SIZE2 (S64) CST3-SIZE-SNR-2
15 LEDG-C PG 2 13 13 B4 +3.3V A3 4 3 1 SG A11 3 11 3 NC B6
HDD-FAN-MOT 1 VCC 16 16 3 SIZE1 (S96)
NC
SG
PG
LCFMCK-1A
PFCPM1-0A
LCFCLT-0A
LCPCLT-0A
LCFDMB-0A
LCFDMA-0A
LCTRMB-0A
LCTRMA-0A
+24VD2
+24VD2
LCFINT-0
LCFMPL-1
LCPICK-0
LCTRUP-1
LCBTH-0
LCTRPS-0
LCPEMP-1
LCSET-0
LCDET-0
VDD
NC
SG
P4TOP
+5V
SG
P4RGC
+5V
SG
P4FED
+5V
SG
P4EMP
+5V
SG
PCST4
+5V
16 LEDG-A +24V 9 14 14 B5 J786 P3SIZE1 A12 2 12 2 NC B7

M (F28) 2 GND 17 17 2 SIZE0
+24V 4 15 15 B6 SG A4 3 4 3 P3SIZE0 A13 1 13 1 J630
1
2
3
4
5
6
7
8
9
+5V CN539(2/2)
10
11
12
13
14
15
A1
A2
A3
A4
A5
A6
A7
A8
A9
B1
B2
B3
B4
B5
B6
B7
B8
B9
CN126 CN14 18 18 1 REV-SNR NC

A10
A11
A12
B10
B11
B12
+5V NC NC 5 16 16 B7 J626 J682 ADFSN A5 2 5 2 J851 18 18

NC (S57)
CN506
NC NC
CN503
1 VCC 1 13 13 19 19 NC
+5V 17 17 B8 RT1MB B1 19 1 6 +3.3V A6 1 6 1 C3TUMA A14 2 CST-TRY-MOT-2 17 17 J637
SYS-FAN-MOT NC NC
M 2 LOCK 2 14 14 20 20 18 18 +24VD3 (M45) M
1
2
3
4
5
6
7
8
9
B2 18 2 5
5
4
3
2
1
(F27) J942 J732 J773 C3TUMB A15 1 TEFSOL B8 16 16 2 TLCF-STPR-SOL-F

14
15
16
17
18
19
20
21
22
23
24
10
11
12
13
SG
3 GND 3 15 15 FG FG NC RT1MA J850 (SOL10)
1
2
3
4
5
6
7
8
9
B3 17 3
1 17
2 16
3 15
4 14
5 13
6 12
7 11
8 10
9 9
1 4 BRIDGE-ENT-MOT 3 1 J852 +24VD2 B9 15 15 1

J894
J720
SG A7 3
SYSEN
PWREN
PWRDN
SG
SG
SG
5VS
5VS
SG
SG
SG
5VA
5VA
5VA
SG
SG
12VA
12VA
SG
5VB
NC
NC
14
15
16
17
18
19
20
21
22
23
24
10
11
12
13
10 8
11 7
12 6
13
14
15
16
17
SG Option
4 16 16 NC (M4) M RGST-SNR
12VGND 2 RT1MBB B4 16 4 3 RGSTS A8 2 2 2 SG B1 13 1 3 J638
NC
(S52)
NC
NC
NC CST4-BTM-SNR
1
2
3
4
5
6
7
8
9
5 17 17
3rd/4th drawer
13
14
15
16
19
20
21
22
10
11
12
17
18
+24VD3
GND
+12V 3 FG B5 15 5 2 +5V A9 1 3 1 P4BTM B2 12 2 2 TPUSOL B10 14 14 2 TLCF-STPR-SOL-R

(S98)
MD[0]
MD[2]
MD[4]
MD[6]
MRD
MA[0]
MA[2]
MA[4]
MA[6]
MA[8]
MA[10]
PNLDT1
PNLDT3
MA[16]
MA[18]
SG
SG
MD[1]
MD[3]
MD[5]
MD[7]
DLCS
MA[1]
MA[3]
MA[5]
MA[7]
MA[9]
PNLDT0
PNLDT2
MA[15]
MA[17]
DLCNT
+5V
LED0-ON
+5V
SD-RST
SD-CNT
SD-RxD
SD-TxD
SG
+5V
TEST0
TEST1
LED1-ON
LED2-ON
LED3-ON
LED4-ON
LED5-ON
LED6-ON
SG
6 18 18 RT1MAB B6 14 6 1 NC A10 J730 +5V B3 11 3 1 +24VD2 B11 13 13 1 (SOL11)

3
2
1
3
2
1
3
2
1
3
2
1
3
2
1
24VGND
CN129
1
2
4
5
6
7
8
9
3
7 19 19
12
13
14
15
16
17
18
19
20
21
22
10
11
J721
J722
J724
J683
J723
J725
EXPRF B1 2 EXIT-PAPER- J853 J639
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
1
2
3
4
5
6
7
8
9
24VGND
CN850
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
10
8 20 20 6 M
CN81
CN82
CN83
+24V RVMB B7 13 7 +24VD2 B2 1 FAN-MOT-R (F15) P4SIZE7 B4 10 4 5 SG B12 12 12 3

9 21 21
Option TLCF-STPR-SNR-R
FG
+24VD3 B8 12 8 5 J623 P4SIZE6 B5 9 5 4 TLCSTP2 B13 11 11 2
1
2
3
4
5
6
7
8
9
+24V CN318 External LCF
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
J939 CST4-SIZE-SNR-1 (S110)
10 22 22
(S99)
(S97)
24V RVMA B9 4
(S100)
11 9
(S101)
(S102)
REV-MOT BRGRFN B3 2 BRGE-FAN- SG B6 8 6 3 (S103) 3.3V B14 10 10 1

1 A1 M M
CST4-SNR
TOTAL RVMBB B10 10 10 3 (M3) +24VD2 B4 1 MOT-R (F7) P4SIZE5 B7 7 7 2 9 9 NC

CST4-FEED-SNR
CST4-TRNS-SNR
CST4-TRY-SNR
CST4-EMP-SNR
2 A2 NC
Download jig (for DLG) ENABLE +24VD3 B11 9 11 2 J1003 P4SIZE4 B8 6 8 1 8 8
3 A3 NC
5VB
5VB
SG
SG
PG
PG
PG
PG
24VD5
24VD5
24VD5
24VD5
SG
12VB
M/C RUN RVMAB B12 8 12 1 MEXFN1 B5 2 UPPER-FAN- J854 7 7 J640
4 A4 M
EXT-CTR J684 J691 +24VD2 B6 1 MOT-L (F29) P4SIZE3 B9 5 9 5 SG B15 6 6 3
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
4th drawer
13
14
15
16
19
20
10
11
12
17
18
5 A5
10
11
12
13
14
CN402
TLCF-STPR-SNR-F
CN407
PG EXMB B13 7 13 6 1 6 J1004 P4SIZE2 B10 4 10 4 TLCSTP1 B16 5 5 2
6 A6 CST4-SIZE-SNR-2 (S111)
NC +24VD3 B14 6 14 5 2 5 MEXFN2 B7 2 UPPER-FAN- SG B11 3 11 3 3.3V B17 4 4 1
A7 M M M M M (S104)
NC EXMA B15 5 15 4 3 4 EXIT-MOT +24VD2 B8 1 MOT-R (F30) P4SIZE1 B12 2 12 2 J641
A8 M
NC EXMBB B16 4 16 3 4 3 (M2) P4SIZE0 B13 1 13 1 SG B18 3 3 3
H B1 TLCF-BTM-SNR H
NC +24VD3 B17 3 17 2 5 2 RGST-MOT TRNS-MOT-1 FEED-MOT TRNS-MOT-2 TBUMFN B9 NC B14 TLCBTM B19 2 2 2
B2 (S107)
NC EXMAB B18 2 18 1 6 1 (M39) (M40) (M42) (M41) +24VD2 B10 NC B15 3.3V B20 1 1 1
Coin B3 NC
NC NC B19 1 19
controller B4
NC
4
4
1
6
3
2
5
9
1
7
5
3
2
4
6
8
1
6
3
2
5
3
6
1
4
2
5
B5
11
10
J635
J633
J636
J634
NC
PS-ACC B6
CN540
NC
NC
NC
NC
NC
NC
+5V
NC
NC
NC
NC
NC
J624
11 B7 RT2MB
DATA0
DATA2
DATA4
DATA6
DATA8
DATA10
DATA12
DATA14
A20
A18
A16
A14
A12
A10
A8
A6
A4
A2
RDX
CS0-A
CS0-B
VCC
VCC
GND
GND
DATA1
DATA3
DATA5
DATA7
DATA9
DATA11
DATA13
DATA15
A19
A17
A15
A13
A11
A9
A7
A5
A3
A1
A21
/CS0
VCC
RMSL
/WRX
GND
GND
(PS) NC 1 6
B8 +24VD3
2 5
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
1
2
3
4
5
6
7
8
7 RT2MA
10
11
12
13
14
15
16
17
18
19
20
3 4 BRIDGE-EXIT-MOT
CN512
CN518
8 RT2MBB M
4 3 (M5)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
9 To SYS: CN127
NC
NC
+24VD3
5 2
PFMB
PFMA
10 RT2MAB
1TRMA
1TRMB
1TRMB
1TRMA
PFMBB
PFMAB
6 1
RGTMA
RGTMB
+24VD3
+24VD3
2TRMAB
2TRMBB
1TRMBB
1TRMAB
12
RGTMBB
RGTMAB
Download jig (for PFC)
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
PWA-F-SRAM-S (RAM-S) PWA-F-SRAM-L (RAM-L) Download jig (for LGC)

CN5
12V CN3
1
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
YHPMLK
YHPRMT
YHPDIR
MHPMLK
MHRMT
MHPDIR
CHPMLK
CHPRMT
CHPDIR
KHPMLK
KHPRMT
KHPDIR
YATSVR
MATSVR
CATSVR
KATSVR
PG
PG
+24VD2
+24VD2
KDRTH
YDRTH
+24VD2
PG
+5V
+5V
SG
EOZFAN
SG
ADCCS2
ADCDO2
ADCCK2
ADCDI2
SG
SG
SHLD
SFCLK
PSDII
JAMLED
SG
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
SG YD
2 1
CN170
CN170
LEDON XL
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18

FC-6550C SM en 0008 PDF

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FC-6550C SM en 0008 PDF

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SERVICE MANUAL

MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS

© 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved

2. General Precautions at Service

4. Important Service Parts for Safety

[1] Identification label

8. Handling the heat pipe roller

1.1 General Description

• Use a service jig PLATE-TONER-SEAL-4P (6LH035950, 4 pieces in 1 set) as sealing material

2.1 Checking gaskets in the RADF

2.2 Fixing the scanning section

2. Install a drum protection sheet on the K drum.

2. Install PLATE-TONER-SEAL-4P (6LH035950) in the toner supply opening of each toner

2. Allgemeine Sicherheitsmassnahmen in bezug auf die Wartung

Vorsichtsmaßnahmen im Zusammenhang mit Lasern

Das folgende Laser-Warnetikett ist an der Abdeckung vorne rechts angebracht.

© 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C

e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved

© 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C

e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved

© 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C

e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved

© 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C

1.1 Main Feature of e-STUDIO5540C/6540C/6550C 1

• The open platform interface using Web Service is embedded.

• A single IH coil and a heat pipe roller are adopted.

1.2 Main Feature of e-STUDIO5560C/6560C/6570C

• High security performance is included. (IEEE2600.1 supported / ISO15408 EAL3+ certified)

• A security HDD (320 GB) is embedded as a standard.

© 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C

© 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C

e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved

© 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C

Storage capacity Max. 1000 sheets or until the memory is full

[ 2 ] First copy time

e-STUDIO5540C Black Approx. 5.3 sec.

e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved

[ 3-1 ] Plain paper1 / Plain paper2 2

© 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C

e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved

[ 3-6 ] Special paper 2

[ 3-7 ] OHP film

© 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C

e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved

Page Description Language (Printer PCL6, PostScript 3 emulation, XPS

Scanning speed Black 62 sheets/min. (Text/Photo: 600 x 600 dpi)

Number of Boxes Public Box 1

© 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C

[ 1 ] Internet FAX transmission

Resolution TX Resolution Standard (8 x 3.85),

[ 2 ] Internet FAX receiving

Format of receive attachment TIFF-FX (Profile S, F, J)

2.1.7 Network Fax

Compatibility Super G3, G3 (ITU-T.30)

e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved

Unpacking/Setup instruction 1 set

Operator’s manual 1 set 2

Power cable MJC / MJD