5 Porters

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EMIRATES - PORTERS FIVEFORCES

Ankit Yadav
Smba08037 (section G)
1.The threat of the entry of new competitors

t h e e x i s t e n c e o f b a r r i e r s t o e n t r y ( p a t e n t s , r i g h t s , e t c . ) : - n a t i o n a l carrier(henc
e enjoying many benefits)

brand equity:- renowned player, markets heavily, old in industry, veryhigh brand value

switching costs or sunk costs:- not very high to switch to suppliers as very high
supplier base( except aircraft providers)

Capital requirements: - part of emirates group, so capital is not an issue.

Access to distribution: - very accessible, has its own terminal & directmetro & busses.

Customer loyalty to established brands: has a program like skywards & frequent flyer
miles.

absolute cost advantages: in terms of fuel & flight caterings

G o v e r n m e n t p o l i c i e s : - v e r y f l e x i b l e d u e t o n a t i o n a l c a r r i e r s & mon
archy. The intensity of competitive rivalry
1.The intensity of competitive rivalry

Number of competitors:- 37 airlines fly from & to Dubai

Rate of industry growth: - Middle East showed the strongest growth at11 percent in the
last decade.

exit barriers :- fuel & capital costs

diversity of competitors: international flyers, domestic flyers & globalflyers

fixed cost allocation per value added:- additional cost for services likemeal choices for 1s
class flyers

level of advertising expense:- really high (up to 10% of total revenuesfor airlines like jazeera)

S u s t a i n a b l e c o m p e t i t i v e a d v a n t a g e t h r o u g h i m p r o v i s a t i o n : - n e w services like
onboard Spas, fully reclining seats, live TV.

1.The bargaining power of customers

Bargaining leverage: - between tickets of budget & luxury flights for same destination.

Buyer volume: - no of people flying to a destination, (more passengersto India then Nepal).

Buyer switching costs relative to firm switching costs: easier to switchbetween airlines as people
might find competitive schemes & offers orcheaper tickets or better services with other service
providers.

Ability to backward integrate: - emirates has its own emirates flight kitchen, catering
food to its flights.

Availability of existing substitute products: - no. of flights


t o a particular destination, e.g. only emirates operates direct flights to SanFrancisco from
Dubai, hence has competitive edge. As no other carrierhas a direct flight on this route.

Buyer price sensitivity: - difficult to compete with competitive prices of budget carriers, but
emirates compensates it by offering world class food, services, comfort & in-flight
entertainment.

D i f f e r e n t i a l a d v a n t a g e ( u n i q u e n e s s ) o f i n d u s t r y p r o d u c t s : - A 3 8 0 ai
rcrafts, world class service, choices of menu for elite class, its own private terminal,
non-stop direct flights to various routes some of themworlds longest non-stop direct flights.
1.The bargaining power of suppliers

Supplier switching costs relative to firm switching costs: - very high (only 2 suppliers)

P r e s e n c e o f s u b s t i t u t e i n p u t s : - a l o t o f s u b s t i t u t e s a r e p r e s e n t f o r suppliers
as there are over a hundred airlines currently operating & most of them are planning for
expansions.

Supplier concentration to firm concentration ratio: - very high (twosuppliers) many


airlines.

E m p l o y e e s o l i d a r i t y ( e . g . l a b o r u n i o n s ) : - U A E d o e s n o t a l l o w a n y employee
unions so there are no such concerns.
1.The threat of substitute products

Buyer propensity to substitute: - very high as there are two types


of p l a y e r s i n m a r k e t , b u d g e t & l u x u r y . T h i s l e a d s t o a h u g e p
rice

difference. So a lot of people prefer going for cheaper tickets for shortdistance flights. Hence
emirates looses business.

Relative price performance of substitutes:- Huge price differences dueto services offered, but
in luxury segments Emirates leads the market.

perceived level of product differentiation:- in case of emirates theperceive


d value is fairly good due to new aircrafts, courteous crewwhich provides
personalized services, gourmet food with at least 4meal choices for
b u s i n e s s c l a s s & a b o v e , i t s o w n w o r l d c l a s s n e w private terminal to fly from, fleet
of new latest technology aircrafts.

PORTERS 5 FORCES:
Competitive Rivalry
# 37 airlines fly from and to dubai
# middle east has stongest growth with 11% last decade
#Fuel and capital costs.
Threat of new entry
#old in industry, very high brand value
#very accessible, has its own terminal and direct metro and buses
#in terms of fuel and flight caterings.
Power of Suppliers
#Bargaining leverage.
#Availability of existing substitutes products.
#Differential advantage(uniqueness) of industry products.
Power of Buyer
#bargaining leverage
#Buyer price sensitivity
Threat of substitution
#Buyer propensity to substitute
#relative price performance of substitutes.

https://prezi.com/3of8ohwa0m6c/emirates-air/
http://www.studymode.com/subjects/five-forces-emirates-airline-page1.html
http://www.ukessays.com/essays/marketing/a-strategic-study-of-emirates-airlines-marketingessay.php
http://www.studymode.com/essays/Emirates-Airline-515654.html

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