The Broadcasting Model
The Broadcasting Model
The Broadcasting Model
INFORMATION
INFORMATION
information on the website, for instance the downloading of brochures, policy reports
and other official documents.
Thus, in relation of the model to our study, the Quezon City government
broadcasts information to its citizens though the use of its website. With this, the
government becomes transparent and it develops a more informed and empowered
citizens.
wherein the opinions and interaction of the citizens on government services are what
matters most.
The Interactive-Service Model is applicable in our study since the model
promotes the participation and interaction of the citizens to the government services
provided and this participation services is evident in the Quezon City website. The
Quezon City website promotes citizens participation by providing transaction services
and participation services. These services include the download or application or renew
of permits and licenses, digital tax assessments, audits, year-end reports, render of
subsidies, availability of forums or feedback forms in the website. Furthermore, it
addresses citizens needs and requests and promotes a more responsive and faster
delivery of services.
Thus, in relation of the model to our study, the Quezon City website provides
services that allow for the active participation of its citizens and for a quicker and more
responsive service delivery.
What relates the two models together is that they both mirror the functions of or
the services provided in the Quezon City website. The Quezon City government
disseminates information through encoding it in the website, which enables the citizens
to access those information. The Quezon City government also encourages citizens
participation through the transaction services and participation services provided by the
website.