DocuColor 250

Service Documentation
DocuColor 250 Service Documentation
705P01058
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NOTICE: All service documentation is supplied to Xerox external customers for informational
purposes only. Xerox service documentation is intended for use by certified, product trained
service personnel only. Xerox does not warrant or represent that such documentation is complete, nor does Xerox represent or warrant that it will notify or provide to such customer any
future changes to this documentation. Customer performed service of equipment, or modules,
components or parts of such equipment may affect the warranty offered by Xerox with respect
to such equipment. You should consult the applicable warranty for its terms regarding customer or third party provided service. If the customer services such equipment, modules, components or parts thereof, the customer releases Xerox from any and all liability for the customer
actions, and the customer agrees to indemnify, defend and hold Xerox harmless from any third
party claims which arise directly or indirectly from such service.
Xerox Corporation
Global Knowledge & Language Services
800 Phillips Road - Bldg. 845-17S
Webster, New York 14580-9791
USA
Copyright 2005 Xerox Corporation. All rights reserved.
Printed in the United States of America.
XEROX, The Document Company, the stylized X and the identifying product names and
numbers herein are trademarks of XEROX CORPORATION.

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Section Name

Section Name

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Introduction
About this Manual ...........................................................................................................
Organization....................................................................................................................
How to Use this Documentation......................................................................................
Symbology and Nomenclature ........................................................................................
Translated Warnings .......................................................................................................

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Introduction

Introduction

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About this Manual

Organization

This Service Manual is part of the multinational documentation system for this copier/printers.
The Service Documentation is used in order to diagnose machine malfunctions, adjust components and has information which is used to maintain the product in superior operating condition. It is the controlling publication for a service call. Information on its use is found in the
Introduction of the Service Documentation.

The titles of the sections and a description of the information contained in each section are
contained in the following paragraphs:

This manual contains information that applies to NASG (XC) and ESG (XE) copiers.

Service Manual Revision

Section 1 Service Call Procedures

This section contains procedures that determine what actions are to be taken during a service
call on the machine and in what sequence they are to be completed. This is the entry level for
all service calls.

Section 2 Status Indicator RAPs

The Service Manual will be updated as the machine changes or as problem areas are identified.

This section contains the diagnostic aids for troubleshooting the Fault Code and non-Fault
Code related faults (with the exception of image quality problems).

Section 3 Image Quality

This section contains the diagnostic aids for troubleshooting any image quality problems, as
well as image quality specifications and image defect samples.

Section 4 Repairs/Adjustments
This section contains all the Adjustments and Repair procedures.
Repairs
Repairs include procedures for removal and replacement of parts which have the following
special conditions:
When there is a personnel or machine safety issue.
When removal or replacement cannot be determined from the exploded view of the
Parts List.
When there is a cleaning or a lubricating activity associated with the procedure.
When the part requires an adjustment after replacement.
When a special tool is required for removal or replacement.
Use the repair procedures for the correct order of removal and replacement, for warnings, cautions, and notes.
Adjustments
Adjustments include procedures for adjusting the parts that must be within specification for the
correct operation of the system.
Use the adjustment procedures for the correct sequence of operation for specifications, warnings, cautions and notes.

Section 5: Parts Lists

This section contains the Copier/Printer Parts List.

Section 6: General Procedures/Information

This section contains General Procedures, Diagnostic Programs, and Copier/Printer Information.

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Introduction

Section 7: Wiring Data

How to Use this Documentation

This section contains drawings, lists of plug/jack locations, and diagrams of the power distribution wire networks in the machine. Individual wire networks are shown in the Circuit Diagrams
contained in Section 2. This section also contains the Block Schematic Diagrams.

The Service Call Procedures in Section 1 describe the sequence of activities used during the
service call. The call must be entered using these procedures.

Use of the Block Schematic Diagrams

Block Schematic Diagrams (BSDs) are included in Section 7 (Wiring Data) of the Service Manual. The BSDs show the functional relationship of the electrical circuitry to any mechanical, or
non-mechanical, inputs or outputs throughout the machine. Inputs and outputs such as motor
drive, mechanical linkages, operator actions, and air flow are shown. The BSDs will provide an
overall view of how the entire subsystem works.
It should be noted that the BSDs no longer contain an Input Power Block referring to Chain 1. It
will be necessary to refer to the Wirenets in order to trace a wire back to its source.

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Symbology and Nomenclature

CAUTION

The following reference symbols are used throughout the documentation.

The use of controls or adjustments other than those specified in the Laser Safety Training Program may result in an exposure to dangerous laser radiation.

Warnings, Cautions, and Notes

For additional information, review the Laser Safety Training program.

Warnings, Cautions, and Notes will be found throughout the Service Documentation. The
words WARNING or CAUTION may be listed on an illustration when the specific component
associated with the potential hazard is pointed out; however, the message of the WARNING or
CAUTION is always located in the text. Their definitions are as follows:

An arrow points to the location to install, to gain access to, or to release an object.

WARNING
A Warning is used whenever an operating or maintenance procedure, a practice, condition, or statement, if not strictly observed, could result in personal injury.
CAUTION

Figure 2 Customer Access Label

A Caution is used whenever an operating or maintenance procedure, a practice, condition, or

statement, if not strictly observed, could result in damage to the equipment.
NOTE: A Note is used whenever it is necessary to highlight an operating or maintenance procedure, practice, condition, or statement.

This symbol indicates that a surface can be hot. Use caution when reaching in the machine to
avoid touching the hot surfaces.

Machine Safety Icons

The following safety icons are displayed on the machine:

WARNING
This machine contains an invisible laser. There is no visual indication that the laser
beam is present. During servicing, the machine is a Class 3B product because of the
invisible laser. the laser beam could cause eye damage if looked at directly. Service procedures must be followed exactly as written without change. The service representative
must observe the established local laser safety precautions when servicing the
machine. Do not place tools with a reflective surface in the area of the ROS opening. Do
not look in the area of the ROS window if the power is On and the laser is energized.

Figure 3 Heated Surface Label

Danger label indicates where electrical currents exist when the machine is closed and operating. Use caution when reaching in the machine.

The following symbol and statement appear on a label in the machine. The symbol by
itself, or the symbol and the statement may also appear in the service documentation
and in the training program. When this symbol appears, the service representative is
warned that conditions exist that could result in exposure to the laser beam.

WARNING

Figure 4 Shock Hazard Label

Do not try to bypass any laser interlocks for any reason. Permanent eye damage could
result if the laser is accidentally directed into your eye.

These symbols indicate components that may be damaged by Electrostatic Discharge (ESD).

Figure 1 Laser Hazard Symbol

Laser Hazard Statement
Figure 5 ESD warning Label
DANGER INVISIBLE LASER RADIATION WHEN OPEN. AVOID DIRECT EXPOSURE TO
BEAM.

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Electrostatic Discharge (ESD) Field Service Kit

The purpose of the ESD Protection Program is to preserve the inherent reliability and quality of
electronic components that are handled by the Field Service Personnel. This program is being
implemented now as a direct result of advances in microcircuitry technology, as well as a new
acknowledgment of the magnitude of the ESD problem in the electronics industry today.
This program will reduce Field Service costs that are charged to PWB failures. Ninety percent
of all PWB failures that are ESD related do not occur immediately. Using the ESD Field Service
Kit will eliminate these delayed failures and intermittent problems caused by ESD. This will
improve product reliability and reduce callbacks.

The ESD Field Service Kit should be used whenever Printed Wiring Boards or ESD sensitive
components are being handled. This includes activities like replacing or reseating of circuit
boards or connectors. The kit should also be used in order to prevent additional damage when
circuit boards are returned for repair.
The instructions for using the ESD Field Service Kit can be found in ESD Field Service Kit
Usage in the General Procedures section of the Service Documentation.

Illustration Symbols
Figure 6 shows symbols and conventions that are commonly used in illustrations.

Figure 6 Illustration Symbols

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Signal Nomenclature

DC Voltage Measurements in RAPs

Refer to Figure 7 for an example of Signal Nomenclature used in Circuit Diagrams and BSDs.

The RAPs have been designed so that when it is required to use the DMM to measure a DC
voltage, the first test point listed is the location for the red (+) meter lead and the second test
point is the location for the black meter lead. For example, the following statement may be
found in a RAP:
There is +5 VDC from TP7 to TP68.
In this example, the red meter lead would be placed on TP7 and the black meter lead on TP68.
Other examples of a statement found in a RAP might be:

There is -15 VDC from TP21 to TP33.

-15 VDC is measured between TP21 and TP33.

In these examples, the red meter lead would be placed on TP21 and the black meter lead
would be placed on TP33.
If a second test point is not given, it is assumed that the black meter lead may be attached to
the copier frame.
Figure 7 Signal Nomenclature

Voltage Measurement and Specifications

Measurements of DC voltage must be made with reference to the specified DC Common,
unless some other point is referenced in a diagnostic procedure. All measurements of AC voltage should be made with respect to the adjacent return or ACN wire.
Table 1 Voltage Measurement and Specifications
VOLTAGE

SPECIFICATION

INPUT POWER 220 V

198 VAC TO 242 VAC

INPUT POWER 100 V

90 VAC TO 135 VAC

INPUT POWER 120 V

90 VAC TO 135 VAC

+5 VDC

+4.75 VDC TO +5.25 VDC

+24 VDC

+23.37 VDC TO +27.06 VDC

Logic Voltage Levels

Measurements of logic levels must be made with reference to the specified DC Common,
unless some other point is referenced in a diagnostic procedure.
Table 2 Logic Levels
VOLTAGE

H/L SPECIFICATIONS

+5 VDC

H= +3.00 TO +5.25 VDC

L= 0.0 TO 0.8 VDC

+24 VDC

H= +23.37 TO +27.06 VDC

L= 0.0 TO 0.8 VDC

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Translated Warnings

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When is a Warning used

DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.

WARNING
A Warning is used whenever an operating or maintenance procedure, a practice, condition, or statement, if not strictly observed, could result in personal injury.
DANGER: Une note DANGER est utilise chaque fois qu'une procdure de maintenance ou qu'une manipulation prsente un risque de blessure si elle n'a pas t strictement observe.

Laser
WARNING
This machine contains an invisible laser. There is no visual indication that the laser
beam is present. During servicing, the machine is a Class 3B product because of the
invisible laser. the laser beam could cause eye damage if looked at directly. Service procedures must be followed exactly as written without change. The service representative
must observe the established local laser safety precautions when servicing the
machine. Do not place tools with a reflective surface in the area of the ROS opening. Do
not look in the area of the ROS window if the power is On and the laser is energized.

Chain 3
REP 3.1 Chassis Assembly

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 3.2 Control Unit

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

DANGER: L'quipement contient un faisceau laser invisible et aucune indication visible

signale la prsence du faisceau laser. De ce fait le produit est class 3B pour tout ce qui
concerne la maintenance. L'exposition directe des yeux au faisceau laser peut entraner
des lsions visuelles. Les procdures de maintenance doivent tre ralises sans
aucun changement comme indiqu dans la documentation. Le reprsentant Xerox lors
d'interventions sur l'quipement doit respecter les consignes de scurit locales concernant les faisceaux laser. Ne pas placer d'objet rflchissant dans la zone du ROS
quand il est ouvert. Ne pas regarder dans la zone du ROS lorsque la machine est sous
tension et que le laser est en fonctionnement.

DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.

The following symbol and statement appear on a label in the machine. The symbol by
itself, or the symbol and the statement may also appear in the service documentation
and in the training program. When this symbol appears, the service representative is
warned that conditions exist that could result in exposure to the laser beam.

DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.

DANGER: Les symboles et instructions suivants sont indiqus sur des tiquettes dans
la machine et sont identifis dans la documentation technique et dans le manuel de formation. Quand ces symboles s'affichent le reprsentant Xerox est prvenu des risques
encourus concernant une exposition au rayon laser.

WARNING
Do not try to bypass any laser interlocks for any reason. Permanent eye damage could
result if the laser is accidentally directed into your eye.

REP 3.3 Main Drive Assembly

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

REP 3.4 Network Controller

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.

DANGER: Ne pas essayer de shunter les contacts laser pour quelques raisons que ce
soit. Si le faisceau laser est dirig accidentellement vers les yeux il peut en rsulter des
lsions oculaires permanentes.

REP 3.5 ESS PWB

4 Repairs and Adjustments

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

Chain 1

DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.

REP 1.1 Power Unit

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

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WARNING

REP 3.6 VSEL PWB

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Introduction

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
Chain 4

REP 5.4 DADF Left Counter Balance

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.

REP 4.1 Tray Assembly and UI

WARNING

REP 5.5 DADF Right Counter Balance

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 4.2 UI PWB

WARNING

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.6 DADF PWB

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
Chain 5
REP 5.1 DADF

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.7 DADF Invert Drive Roll

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.2 DADF Setting to the Vertical Service Position

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.8 DADF Feed Clutch

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.3 DADF Covers

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.9 DADF Feed Motor Belt

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
Introduction

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon

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d'alimentation branch.

activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon

d'alimentation branch.

REP 5.10 DADF Takeaway Roll

REP 5.16 DADF Nudger Roll

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.11 DADF Lead Reg Sensor

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.17 DADF Platen Exit Sensor

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.12 DADF Registration Roll

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.18 DADF Invert Sensor

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.13 DADF Exit Roll 1

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.19 DADF Exit Sensor 1

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.14 DADF Exit Roll 2

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.20 DADF Exit Sensor 2

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.15 DADF Feed Roll

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.21 DADF Reg Sensor

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
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WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

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DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.22 DADF Retard Roll

the power switch on or electrical power applied to the machine.

DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.28 CCD Flexible Print Cable

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.23 DADF Platen Exit Roll

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.29 IIT Lens Assembly

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.24 Opening / Closing the IIT Frame

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.30 IPS Fan

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.25 IIT Lens Cover

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.31 Lamp Fan

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.26 IIT Registration Sensor

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.32 CCD Fan

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.27 Platen Angle Sensor

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.33 Carriage Motor

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
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To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.34 Full Rate Carriage

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.39 Slide Cord

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.35 Rear Carriage Cable

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
Chain 6

WARNING

REP 6.1 ROS Assembly (C, K)

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.25 IIT Lens Cover

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.36 IIT/IPS PWBs

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 6.2 ROS Assembly (Y, M)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
Chain 7

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.37 Exposure Lamp

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 5.38 Lamp Ballast PWB

WARNING

REP 7.1 HCF Tray 6

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.2 HCF Feeder

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des

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activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon

d'alimentation branch.
REP 7.3 HCF Undocking and redocking

DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.9 HCF Casters

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.4 HCF Tray Cables

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.10 HCF Takeaway Roll

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.5 HCF Retard/Feed/Nudger Rolls

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.11 HCF PWB

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.6 HCF Feed Shaft

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.12 HCF Feed motor

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.7 HCF Retard Lever Spring

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.13 HCF Nudger Solenoid

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.8 HCF Nudger Bracket/Nudger Lever/ Torsion Spring

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.14 Tray 5 / Bypass Feeder

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
Introduction

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with

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the power switch on or electrical power applied to the machine.

DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.15 Tray 5 Bypass Retard, Feed and Nudger Rolls

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.21 Tray 4 Assembly

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.16 Tray 5 Bypass Nudger Bracket, Nudger Lever, Torsion Spring

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.22 Tray 3 Feed Assembly

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.17 Tray 5 Bypass Feed/Nudger Shaft

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.23 Tray 4 Feed Assembly

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.18 Tray 1 Feed Assembly

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.24 Feed/Nudger/Retard Roll (Trays 1 and 2)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.19 Tray 2 Feed Assembly

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.25 Feed/Nudger/Retard Roll (Tray 3)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.20 Tray 3 Assembly

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.26 Feed/Nudger/Retard Roll (Tray 4)

WARNING
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WARNING

REP 8.1 Registration Transport Assembly

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.27 Tray 3 Rear Cable

WARNING

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 8.2 Duplex Motor Assembly

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.28 Tray 3 Front Left and Right Cables

WARNING

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 8.3 Inverter 1 and 2 Transport

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 7.29 Tray 4 Front Cable

WARNING

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
Chain 9

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.

REP 9.1 Transfer Belt Unit

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.

REP 7.30 Tray 4 Rear Cable

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.

REP 9.2 IBT Cleaner Assembly

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.

REP 7.31 Tray 5 / Bypass Chute Assembly

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

REP 9.3 Transfer Belt

WARNING

DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

Chain 8

DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des

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activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon

d'alimentation branch.
REP 9.4 2nd BTR Roll Assembly

DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.10 Drum Motor Assembly (K)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.5 2nd BTR Roll

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.11 Developer Drive Assembly (K) and Belts

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.6 2nd BTR Blade Assembly

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.12 Developer Drive Assembly (Y, M, C)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.7 1st BTR HVPS

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.13 MOB ADC Assembly

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.8 Drum Cartridges (Y, M, C & K)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.14 Developer Housing (Y, M, C & K)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.9 Dispenser Assembly (Y, M, C & K)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.15 Developer Replacement (Y, M, C & K)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
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WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with

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the power switch on or electrical power applied to the machine.

DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.16 Dispenser (K)

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.22 Low Toner Sensor (C)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.17 Dispenser (C)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.23 Low Toner Sensor (M)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.18 Dispenser (M)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.24 Low Toner Sensor (Y)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.19 Dispenser (Y)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
Chain 10

WARNING

REP 10.1 Fuser

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.20 Low Toner Sensor PWB

WARNING

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 10.2 Vacuum Transport Assembly

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 9.21 Low Toner Sensor (K)

WARNING
Introduction

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 10.3 Transport Belt

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WARNING

REP 12.41 A/P Finisher Rear Upper Cover

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 10.4 Fuser Drive Assembly

WARNING

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.42 A/P Finisher Rear Lower Cover

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
Chain 12
REP 12.1 I/F Module Rear Cover

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.43 A/P Finisher Top Cover

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.2 I/F Module Top Cover

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.44 A/P Finisher Front Top Cover

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.3 I/F Module

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.45 A/P Finisher Top Tray

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.40 A/P Finisher Front Door

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.46 A/P Finisher Eject Cover

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
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WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon

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Introduction

d'alimentation branch.

activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon

d'alimentation branch.

REP 12.47 A/P Finisher Tray Spring Guide

REP 12.55 P Finisher Booklet Maker

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.48 A/P Finisher Inner Cover

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.56 P Finisher Booklet Stapler

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.50 A/P Finisher

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.57 A/P Finisher Compiler Tray

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.52 A/P Finisher Punch Frame Assembly

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.58 A/P Finisher Stacker Tray Position

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.53 A/P Finisher Stapler Assembly

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.41 A/P Finisher Rear Upper Cover

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.54 A/P Finisher Stapler Rail

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.59 A/P Finisher Paddle Shaft

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
Introduction

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

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DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.60 A/P Finisher Stacker Drive Belt

the power switch on or electrical power applied to the machine.

DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.67 A/P Finisher Eject Chute Assembly

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.61 A/P Finisher Buffer Path Sensor

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.68 A/P Finisher PWB

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.62 A/P Finisher Gate Sensor

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.63 A/P Finisher Top Tray Full Sensor

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.64 A/P Finisher Buffer Roll

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
DANGER: Afin d'viter des blessures ou des chocs lectriques, ne pas effectuer des
activits de maintenance ou de rglage avec l'quipement sur Marche ou avec le cordon
d'alimentation branch.
REP 12.65 A/P Finisher Bottom Buffer Chute Assembly

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
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Introduction

Introduction

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1 Service Call Procedures

Service Call Procedures..................................................................................................
Initial Actions ...................................................................................................................
Call Flow .........................................................................................................................
Detailed Maintenance Activities (HFSI)...........................................................................
Cleaning Procedures.......................................................................................................
Final Actions....................................................................................................................

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1-3
1-4
1-5
1-6
1-7

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Service Call Procedures

Service Call Procedures

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Service Call Procedures

Initial Actions

Service Strategy

Purpose

The service strategy for this Copier/Printer is to perform any High Frequency Service Item
(HFSI) actions before attempting to repair any problems. Some problems will be corrected by
this strategy without the need to diagnose them. The Repair Analysis Procedures (RAPs) will
be used for any remaining problems.

The purpose of the Initial Action section of the Service Call Procedures is to determine the reason for the service call and to identify and organize the actions which must be performed.

Problems that occur in the Basic Printer mode will be repaired before problems that occur
when using the accessories.

Procedure
1.

Gather the information about the service call and the condition of the copier/printer.
a.

Question the operator(s). Ask about the location of most recent paper jams. Ask
about the image quality and the copier/printer performance in general, including any
unusual sounds or other indications.

b.

After informing the customer that the machine will not be available for copying and
printing, disconnect the machine from the customers network.

c.

If a new installation, refer to Rigger Install/Removal instructions (Adobe PDF files on

EDOC CD) to be sure all packing material is removed.

d.

Check that the power cords are in good condition, correctly plugged in to the power
source, and free from any defects that would be a safety hazard. Repair or replace
the power cords as required. Check that the circuit breaker is not tripped.

e.

If the machine appears to be inoperative, go to Call Flow RAP and repair the problem. Then continue below.

Image Quality problems should be repaired after all other problems are repaired.

Service Call Procedures

The Service Call Procedures are a guide for performing any service on this machine. The
procedures are designed to be used with the Service Manual. Perform each step in order.
Initial Actions
The Initial Actions gather information about the condition of the machine and the problem that
caused the service call.
Call Flow

NOTE: If Diagnostic Navigator cannot be entered, disconnect USB, switch machine

power off then on and retry. If problem continues, disconnect USB, switch laptop off
then on and retry.

Call Flow summarizes the sequence of the Service Call Procedures.

Detailed Maintenance Activities
This section provides the information needed to perform the DC135 High Frequency Service
Item (HFSI) actions.

f.

Inspect any rejected copies. Inquire as to, or otherwise determine, the paper quality
and weight. The specified paper for optimum image quality with this machine is Section 6 Product Specifications Paper Capacities. Look for any damage to the copies,
oil marks, image quality defects, or other indications of a problem the customer did
not report.

g.

Record the billing meter readings.

Cleaning Procedures
The cleaning procedures list what needs to be cleaned at each service call.
Final Actions

i.

The Final Actions will test the copier/printer and return it to the customer. Administrative activities are also performed in the Final Actions.

ii.

Select Counters Button on touch screen.

iii.

Record amount of All Impressions in the Meter Total field.

iv.

Record Total Black and White Impressions in Meter A field

v.

Record Total Color Impressions in Meter B field.

h.

Press Machine Status button on Control Panel.

Enter diagnostic mode using PWS (Entering PWS Diagnostic mode).

NOTE: If a fault code is displayed while performing a diagnostics procedure, go to
that fault code RAP and repair the fault. Return to Diagnostics and continue with the
dC procedure that you were performing.

i.

Go to dC135 and determine what HFSI action is required based on the customer
output volume. Refer to the Detailed Maintenance Activities section for the detailed
HFSI information. Record any items that require action. These components will be
serviced in step 2.

j.

Select the History File. Display and record the information in the Fail History, Jam
History, Fail Counter, and Jam Counter. Classify this information into categories:
Information that is related to the problem that caused the service call.
Information that is related to secondary problems.

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Service Call Procedures

Service Call Procedures, Initial Actions

Information that does not require action, such as a single occurrence of a problem.
k.

Check the Service Log for any recent activities that are related to the problem that
caused the service call or any secondary problem.

2.

Perform any required HFSI activities identified in step 1. Refer to the Detailed Maintenance Activities section.

3.

Exit diagnostics. Try to duplicate the problem by running the same jobs that the customer
ran once repairs are complete to verify repairs are effective.

4.

Go to Call Flow to further investigate machine condition.

Service Call Procedures

Initial Actions, Call Flow

Call Flow
Procedure
Go to the Call Flow flowchart.

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Detailed Maintenance Activities (HFSI)

3.

Procedure
1.

Enter Diagnostics and select dC135.

2.

Compare components in Table 1 with% life remaining in dC135 table.

Perform the Service Actions for any High Frequency Service Item (HFSI) counters that
are over threshold or approaching the threshold. Using the customer's output volume
numbers (high, medium, or low volume), evaluate which HFSI actions should be accomplished now to avoid an additional service call in the near future.

Table 1 HFSI Actions

Counter

HFSI Name

Threshold

Replace following

954-800

Tray 1 Feed, Retard and Nudger Rolls

300K - 1 count per fed sheet

Feed/Nudger/Retard Roll Kit (PL 2.7 - REP 7.24)

954-801

Tray 2 Feed, Retard and Nudger Rolls

300K - 1 count per fed sheet

Feed/Nudger/Retard Roll Kit (PL 2.9 - REP 7.24)

954-802

Tray 3 Feed, Retard and Nudger Rolls

300K - 1 count per fed sheet

Feed/Nudger/Retard Roll Kit (PL 2.11- REP 7.25)

954-803

Tray 4 Feed, Retard and Nudger Rolls

300K - 1 count per fed sheet

Feed/Nudger/Retard Roll Kit (PL 2.13 - REP 7.26)

954-804

Tray 5 Feed, Retard and Nudger Rolls

300K - 1 count per fed sheet

Feed/Nudger/Retard Roll Kit (PL 3.6 - REP 7.15)

954-805

Tray 6 Feed, Retard and Nudger Rolls

300K - 1 count per fed sheet

Feed/Nudger/Retard Roll Kit (PL 18.5 - REP 7.5)

954-808

Takeaway Roll 1

1.5M - 1 count per fed sheet from trays 1, 2, 3, 4, and HCF

Takeaway Roll 1 (PL 2.18)

954-809

Takeaway Roll 2

1.5M - 1 count per fed sheet from trays 2, 3, 4, and HCF

Takeaway Roll 2 (PL 2.18)

954-810

Takeaway Roll 3

1.5M - 1 count per fed sheet from trays 3 and 4

Takeaway Roll 3 (PL 2.18)

954-811

Takeaway Roll 4

1.5M - 1 count per fed sheet from tray 4

Takeaway Roll 4 (PL 2.2)

954-812

Takeaway Roll 5

1.5M - 1 count per fed sheet from tray 4

Takeaway Roll 5 (PL 2.2)

954-813

HCF Takeaway Roll

1.5M - 1 count per fed sheet from HCF

Takeaway Roll 1 (PL 18.7)

954-816

Takeaway Clutch 1

1.5M - 1 count per fed sheet from trays 1, 2, 3, 4

Takeaway Clutch 1 (PL 2.20)

954-817

Takeaway Clutch 2

1.5M - 1 count per fed sheet from trays 3, 4

Takeaway Clutch 2 (PL 2.20)

954-818

Tray 5 Pre Reg. Roll

300K - 1 count per fed sheet from tray 5

Roll Assembly (PL 2.16)

954-819

Tray 1 Feeder

1.5M - 1 count per fed sheet from tray 1

Tray 1 Feed Unit (PL 2.1)

954-820

Tray 2 Feeder

1.5M - 1 count per fed sheet from tray 2

Tray 2 Feed Unit (PL 2.1)

954-821

Tray 3 Feeder

1.5M - 1 count per fed sheet from tray 3

Tray 3 Feed Unit (PL 2.2)

954-822

Tray 4 Feeder

1.5M - 1 count per fed sheet from tray 4

Tray 4 Feed Unit (PL 2.2)

954-823

Tray 5 Feeder

1.5M - 1 count per fed sheet from tray 5/bypass

Feeder (PL 3.3)

954-824

1st BTR (Y)

600K - on-time converted to PV. 1 count per lettersize, 2 for larger sheet

1st BTR (PL 7.4)

954-825

1st BTR (M)

600K - on-time converted to PV. 1 count per lettersize, 2 for larger sheet

1st BTR (PL 7.4)

954-826

1st BTR (C)

600K - on-time converted to PV. 1 count per lettersize, 2 for larger sheet

1st BTR (PL 7.4)

954-827

1st BTR (K)

600K - on-time converted to PV. 1 count per lettersize, 2 for larger sheet

1st BTR (PL 7.4)

954-828

IBT Cleaner Assembly

300K - on-time converted to PV. 1 count per lettersize, 2 for larger sheet

IBT Cleaner Assembly (PL 7.3).

954-829

2nd BTR

300K - on-time converted to PV. 1 count per lettersize, 2 for larger sheet

2nd BTR (PL 7.8).

954-830

Developer (Y)

1.5M - Developer Motor on-time converted to PV.

Developer and Developer Housing Kit (PL 6.6).

954-831

Developer (M)

1.5M - Developer Motor on-time converted to PV.

Developer and Developer Housing Kit (PL 6.6).

954-832

Developer (C)

1.5M - Developer Motor on-time converted to PV.

Developer and Developer Housing Kit (PL 6.6).

Developer and Developer Housing Kit (PL 6.6).

954-833

Developer (K)

1.5M - Developer Clutch on-time converted to PV.

954-834

CC Filter

142K - Fuser feeds. 1 count per lettersize B/W, 2 counts per lettersize
CC Filter (PL 9.3).
color, 2 counts per larger than lettersize B/W, 4counts per larger than lettersize color

954-835

Ozone Filter

280K - Fuser feeds. 1 count per lettersize B/W, 2 counts per lettersize
Ozone Filter (PL 9.1).
color, 2 counts per larger than lettersize B/W, 4counts per larger than lettersize color

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Service Call Procedures

Detailed Maintenance Activities

Table 1 HFSI Actions

Counter

HFSI Name

Threshold

954-836

Fuser Filter

800K - Fuser feeds. 1 count per lettersize B/W, 2 counts per lettersize
Fuser Filter (PL 12.2).
color, 2 counts per larger than lettersize B/W, 4counts per larger than lettersize color

Replace following

954-837

Drum cartridge (Y)

115K - number of cycles converted to PV.

Drum Cartridge (Y) (see Machine Consumables)

954-838

Drum cartridge (M)

115K - number of cycles converted to PV.

Drum Cartridge (M) (see Machine Consumables)

954-839

Drum cartridge (C)

115K - number of cycles converted to PV.

Drum Cartridge (C) (see Machine Consumables)

954-840

Drum cartridge (K)

260K - number of cycles converted to PV.

Drum Cartridge (K) (see Machine Consumables)

954-841

Scorotron

120K - number of cycles converted to PV.

Scorotron (see Machine Consumables)

954-842

Fuser Assembly

200K - Fuser feeds. 1 count per lettersize B/W, 2 counts per lettersize
Fuser (see Machine Consumables)
color, 2 counts per larger than lettersize B/W, 4counts per larger than lettersize color

4.

Refer to Cleaning Procedures for detailed cleaning instructions.

Cleaning Procedures
Purpose
The purpose is to provide cleaning procedures to be performed at every call.

Procedure
CAUTION
Do not use any solvents unless directed to do so by the Service Manual.
General Cleaning
Use a dry lint free cloth or a lint free cloth moistened with water for all cleaning unless directed
otherwise by the Service Manual. Wipe with a dry lint free cloth if a moistened cloth is used.
1.

Feed Components (Rolls and Pads)

Follow the General Cleaning procedure above.

2.

ROS Windows
Use the cleaning wand to clean the ROS windows (follow the procedure in the User
Guide).

3.

Toner Dispense Units

Vacuum the Toner Dispense units.

4.

Jam Sensors
Clean the sensors with a dry cotton swab.

5.

Fuser Components (best cleaned when hot).

Wipe with a lint free cloth.

6.

7.

Scanner
a.

Using the optical Cleaning Cloth, clean the Document Glass.

b.

Clean the Document Cover.

DADF
Check the paper path for debris or damage. Clean the rolls with a clean cloth and Film
Remover as required.

8.

Service Call Procedures

Detailed Maintenance Activities, Cleaning Proce-

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Finisher

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Check the paper path for debris or damage. Clean the Finisher with a dry lint free cloth.

Final Actions
Purpose
The intent of this procedure is to be used as a guide to follow at the end of every service call.

Procedure

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1.

Ensure that the exterior of the copier/printer and the adjacent area are clean. Use a dry
cloth or a cloth moistened with water to clean the copier/printer. Do not use solvents.

2.

Check the supply of consumables. Ensure that an adequate supply of consumables is

available according to local operating procedures.

3.

Conduct any operator training that is needed. Ensure that the operator understands that
the Automatic Gradation Adjustment procedure in the User Guide should be used to
adjust the colors.

4.

Complete the Service Log.

5.

Perform the following steps to make a copy of the Demonstration Original for the Customer:
a.

Load Tray 1 with 8.5 x 11 inch (A4) or 11 x 17 inch paper.

b.

Place the Color Test Pattern on the glass with the short edge of the test pattern registered to the left edge of the glass. Select Tray 1 and make a single copy.

c.

Print out the Machine Settings (Configuration Report). Store this report with the service log in Tray 1.

d.

Present the copies to the customer.

6.

Exit the PWS Tool. Save the machine data to the Machine Settings floppy. Store the
floppy under the left work surface.

7.

Reconnect the machine to the customer network. Verify function by sending print job
using GP 7.

8.

Issue copy credits as needed.

9.

Discuss the service call with the customer to ensure that the customer understands what
has been done and is satisfied with the results of the service call.

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Cleaning Procedures, Final Actions

Service Call Procedures

Cleaning Procedures, Final Actions

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2 Status Indicator RAPs

Chain 1
Power RAPs....................................................................................................................

2-13

Chain 2
002-770 RAP...................................................................................................................

2-15

Chain 3
003-318 RAP...................................................................................................................
003-319 RAP...................................................................................................................
003-320 RAP...................................................................................................................
003-321 RAP...................................................................................................................
003-322 RAP...................................................................................................................
003-323 RAP...................................................................................................................
003-324 RAP...................................................................................................................
003-325 RAP...................................................................................................................
003-326 RAP...................................................................................................................
003-327 RAP...................................................................................................................
003-328 RAP...................................................................................................................
003-329 RAP...................................................................................................................
003-330 RAP...................................................................................................................
003-331 RAP...................................................................................................................
003-332 RAP...................................................................................................................
003-333 RAP...................................................................................................................
003-334 RAP...................................................................................................................
003-335 RAP...................................................................................................................
003-336 RAP...................................................................................................................
003-337 RAP...................................................................................................................
003-338 RAP...................................................................................................................
003-339 RAP...................................................................................................................
003-340 RAP...................................................................................................................
003-341 RAP...................................................................................................................
003-342 RAP...................................................................................................................
003-343 RAP...................................................................................................................
003-344 RAP...................................................................................................................
003-345 RAP...................................................................................................................
003-346 RAP...................................................................................................................
003-750 RAP...................................................................................................................
003-751 RAP...................................................................................................................
003-752 RAP...................................................................................................................
003-753 RAP...................................................................................................................
003-754 RAP...................................................................................................................
003-755 RAP...................................................................................................................
003-757 RAP...................................................................................................................
003-760 RAP...................................................................................................................
003-761 RAP...................................................................................................................
003-763 RAP...................................................................................................................
003-764 RAP...................................................................................................................
003-780 RAP...................................................................................................................
Launch
DocuColor 250

2-17
2-17
2-18
2-18
2-19
2-19
2-20
2-20
2-21
2-21
2-22
2-22
2-23
2-23
2-24
2-24
2-25
2-25
2-26
2-26
2-27
2-27
2-28
2-28
2-29
2-29
2-30
2-30
2-31
2-31
2-32
2-32
2-33
2-33
2-34
2-34
2-35
2-35
2-36
2-36
2-37

003-795 RAP...................................................................................................................
003-940 RAP...................................................................................................................
003-942 RAP...................................................................................................................
003-944 RAP...................................................................................................................
003-946 RAP...................................................................................................................
003-947 RAP...................................................................................................................
003-948 RAP...................................................................................................................
003-952 RAP...................................................................................................................
003-955 RAP...................................................................................................................
003-956 RAP...................................................................................................................
003-963 RAP...................................................................................................................
003-965 RAP...................................................................................................................
003-966 RAP...................................................................................................................
003-968 RAP...................................................................................................................
003-969 RAP...................................................................................................................
003-972 RAP...................................................................................................................
003-973 RAP...................................................................................................................
003-974 RAP...................................................................................................................
003-977 RAP...................................................................................................................
003-978 RAP...................................................................................................................
003-980 RAP...................................................................................................................
003-981 RAP...................................................................................................................
003-982 RAP...................................................................................................................

2-37
2-38
2-38
2-39
2-39
2-40
2-40
2-41
2-41
2-42
2-42
2-43
2-43
2-44
2-44
2-45
2-45
2-46
2-46
2-47
2-47
2-48
2-48

Chain 5
005-121 RAP...................................................................................................................
005-122 RAP...................................................................................................................
005-123 RAP...................................................................................................................
005-124 RAP...................................................................................................................
005-125 RAP...................................................................................................................
005-126 RAP...................................................................................................................
005-127 RAP...................................................................................................................
005-128 RAP...................................................................................................................
005-129 RAP...................................................................................................................
005-130 RAP...................................................................................................................
005-131 RAP...................................................................................................................
005-132 RAP...................................................................................................................
005-133 RAP...................................................................................................................
005-134 RAP...................................................................................................................
005-135 RAP...................................................................................................................
005-136 RAP...................................................................................................................
005-137 RAP...................................................................................................................
005-138 RAP...................................................................................................................
005-139 RAP...................................................................................................................
005-141 RAP...................................................................................................................
005-142 RAP...................................................................................................................
005-143 RAP...................................................................................................................
005-144 RAP...................................................................................................................

05/16/05
2-1

2-49
2-49
2-50
2-50
2-51
2-51
2-52
2-52
2-53
2-53
2-54
2-54
2-55
2-55
2-56
2-56
2-57
2-57
2-58
2-58
2-59
2-59
2-60

Status Indicator RAPs

005-145 RAP...................................................................................................................
005-146 RAP...................................................................................................................
005-147 RAP...................................................................................................................
005-150 RAP...................................................................................................................
005-151 RAP...................................................................................................................
005-152 RAP...................................................................................................................
005-153 RAP...................................................................................................................
005-154 RAP...................................................................................................................
005-155 RAP...................................................................................................................
005-156 RAP...................................................................................................................
005-157 RAP...................................................................................................................
005-158 RAP...................................................................................................................
005-160 RAP...................................................................................................................
005-190 RAP...................................................................................................................
005-194 RAP...................................................................................................................
005-195 RAP...................................................................................................................
005-196 RAP...................................................................................................................
005-197 RAP...................................................................................................................
005-198 RAP...................................................................................................................
005-199 RAP...................................................................................................................
005-275 RAP...................................................................................................................
005-280 RAP...................................................................................................................
005-281 RAP...................................................................................................................
005-282 RAP...................................................................................................................
005-283 RAP...................................................................................................................
005-284 RAP...................................................................................................................
005-285 RAP...................................................................................................................
005-286 RAP...................................................................................................................
005-303 RAP...................................................................................................................
005-304 RAP...................................................................................................................
005-305 RAP...................................................................................................................
005-306 RAP...................................................................................................................
005-308 RAP...................................................................................................................
005-309 RAP...................................................................................................................
005-906 RAP...................................................................................................................
005-907 RAP...................................................................................................................
005-908 RAP...................................................................................................................
005-909 RAP...................................................................................................................
005-910 RAP...................................................................................................................
005-911 RAP...................................................................................................................
005-912 RAP...................................................................................................................
005-913 RAP...................................................................................................................
005-914 RAP...................................................................................................................
005-915 RAP...................................................................................................................
005-916 RAP...................................................................................................................
005-917 RAP...................................................................................................................
005-918 RAP...................................................................................................................
005-919 RAP...................................................................................................................
005-940 RAP...................................................................................................................
005-941 RAP...................................................................................................................
005-942 RAP...................................................................................................................

Status Indicator RAPs

2-60
2-61
2-62
2-62
2-63
2-63
2-64
2-64
2-65
2-65
2-66
2-66
2-67
2-67
2-68
2-68
2-69
2-69
2-70
2-70
2-71
2-71
2-72
2-72
2-73
2-73
2-74
2-74
2-75
2-75
2-76
2-76
2-77
2-77
2-78
2-78
2-79
2-79
2-80
2-80
2-81
2-81
2-82
2-82
2-83
2-83
2-84
2-84
2-85
2-85
2-86

Chain 10
010-311 RAP...................................................................................................................
010-319 RAP...................................................................................................................
010-320 RAP...................................................................................................................
010-321 RAP...................................................................................................................
010-322 RAP...................................................................................................................
010-323 RAP...................................................................................................................
010-324 RAP...................................................................................................................
010-326 RAP...................................................................................................................
010-327 RAP...................................................................................................................
10-330 RAP.....................................................................................................................
010-420 RAP...................................................................................................................
010-421 RAP...................................................................................................................

2-87
2-87
2-88
2-88
2-89
2-89
2-90
2-90
2-92
2-93
2-94
2-95

Chain 12
012-112 RAP...................................................................................................................
012-113 RAP...................................................................................................................
012-114 RAP...................................................................................................................
012-115 RAP...................................................................................................................
012-125 RAP...................................................................................................................
012-132 RAP...................................................................................................................
012-142 RAP...................................................................................................................
012-151 RAP...................................................................................................................
012-152 RAP...................................................................................................................
012-161 RAP...................................................................................................................
012-162 RAP...................................................................................................................
012-171 RAP...................................................................................................................
012-172 RAP...................................................................................................................
012-180 RAP...................................................................................................................
012-211 RAP...................................................................................................................
012-212 RAP...................................................................................................................
012-213 RAP...................................................................................................................
012-221 RAP...................................................................................................................
012-223 RAP...................................................................................................................
012-224 RAP...................................................................................................................
012-225 RAP...................................................................................................................
012-226 RAP...................................................................................................................
012-227 RAP...................................................................................................................
012-228 RAP...................................................................................................................
012-229 RAP...................................................................................................................
012-230 RAP...................................................................................................................
012-243 RAP...................................................................................................................
012-246 RAP...................................................................................................................
012-247 RAP...................................................................................................................
012-260 RAP...................................................................................................................
012-261 RAP...................................................................................................................
012-263 RAP...................................................................................................................
012-264 RAP...................................................................................................................
012-265 RAP...................................................................................................................
012-266 RAP...................................................................................................................
012-270 RAP...................................................................................................................
012-271 RAP...................................................................................................................

05/16/05
2-2

2-97
2-97
2-98
2-98
2-99
2-99
2-100
2-100
2-101
2-101
2-102
2-102
2-103
2-103
2-104
2-104
2-105
2-105
2-106
2-106
2-107
2-107
2-108
2-108
2-109
2-109
2-110
2-111
2-111
2-112
2-113
2-114
2-114
2-115
2-116
2-116
2-117
Launch

DocuColor 250

012-282 RAP...................................................................................................................
012-283 RAP...................................................................................................................
012-284 RAP...................................................................................................................
012-291 RAP...................................................................................................................
012-295 RAP...................................................................................................................
012-296 RAP...................................................................................................................
012-300 RAP...................................................................................................................
012-302 RAP...................................................................................................................
012-307 RAP...................................................................................................................
012-320 RAP...................................................................................................................
012-321 RAP...................................................................................................................
012-322 RAP...................................................................................................................
012-323 RAP...................................................................................................................
012-325 RAP...................................................................................................................
012-330 RAP...................................................................................................................
012-332 RAP...................................................................................................................
012-334 RAP...................................................................................................................
012-335 RAP...................................................................................................................
012-900 RAP...................................................................................................................
012-901 RAP...................................................................................................................
012-902 RAP...................................................................................................................
012-903 RAP...................................................................................................................
012-905 RAP...................................................................................................................
012-907 RAP...................................................................................................................
012-920 RAP...................................................................................................................
012-932 RAP...................................................................................................................
012-934 RAP...................................................................................................................
012-935 RAP...................................................................................................................
012-936 RAP...................................................................................................................
012-949 RAP...................................................................................................................

2-117
2-118
2-118
2-119
2-119
2-120
2-120
2-121
2-121
2-122
2-122
2-123
2-123
2-124
2-124
2-125
2-125
2-126
2-126
2-127
2-127
2-128
2-128
2-129
2-129
2-130
2-130
2-131
2-131
2-132

Chain 13
013-902 RAP...................................................................................................................
013-903 RAP...................................................................................................................

2-133
2-133

Chain 16
016-210 RAP...................................................................................................................
016-211 RAP...................................................................................................................
016-212 RAP...................................................................................................................
016-213 RAP...................................................................................................................
016-215 RAP...................................................................................................................
016-216 RAP...................................................................................................................
016-217 RAP...................................................................................................................
016-218 RAP...................................................................................................................
016-219 RAP...................................................................................................................
016-220 RAP...................................................................................................................
016-221 RAP...................................................................................................................
016-222 RAP...................................................................................................................
016-223 RAP...................................................................................................................
016-224 RAP...................................................................................................................
016-225 RAP...................................................................................................................
016-226 RAP...................................................................................................................

Launch
DocuColor 250

2-135
2-135
2-136
2-136
2-137
2-137
2-138
2-138
2-139
2-139
2-140
2-140
2-141
2-141
2-142
2-142

016-227 RAP...................................................................................................................
016-228 RAP...................................................................................................................
016-229 RAP...................................................................................................................
016-311 RAP...................................................................................................................
016-315 RAP...................................................................................................................
016-316 RAP...................................................................................................................
016-317 RAP...................................................................................................................
016-318 RAP...................................................................................................................
016-320 RAP...................................................................................................................
016-322 RAP...................................................................................................................
016-450 RAP...................................................................................................................
016-454 RAP...................................................................................................................
016-455 RAP...................................................................................................................
016-456 RAP...................................................................................................................
016-503 RAP...................................................................................................................
016-504 RAP...................................................................................................................
016-505 RAP...................................................................................................................
016-600 RAP...................................................................................................................
016-601 RAP...................................................................................................................
016-701 RAP...................................................................................................................
016-702 RAP...................................................................................................................
016-703 RAP...................................................................................................................
016-704 RAP...................................................................................................................
016-705 RAP...................................................................................................................
016-706 RAP...................................................................................................................
016-707 RAP...................................................................................................................
016-708 RAP...................................................................................................................
016-709 RAP...................................................................................................................
016-710 RAP...................................................................................................................
016-711 RAP...................................................................................................................
016-712 RAP...................................................................................................................
016-713 RAP...................................................................................................................
016-714 RAP...................................................................................................................
016-716 RAP...................................................................................................................
016-718 RAP...................................................................................................................
016-719 RAP...................................................................................................................
016-720 RAP...................................................................................................................
016-721 RAP...................................................................................................................
016-722 RAP...................................................................................................................
016-723 RAP...................................................................................................................
016-724 RAP...................................................................................................................
016-726 RAP...................................................................................................................
016-728 RAP...................................................................................................................
016-729 RAP...................................................................................................................
016-730 RAP...................................................................................................................
016-731 RAP...................................................................................................................
016-732 RAP...................................................................................................................
016-733 RAP...................................................................................................................
016-734 RAP...................................................................................................................
016-735 RAP...................................................................................................................
016-736 RAP...................................................................................................................
016-737 RAP...................................................................................................................

05/16/05
2-3

2-143
2-143
2-144
2-144
2-145
2-145
2-146
2-146
2-147
2-147
2-148
2-148
2-149
2-149
2-150
2-150
2-151
2-151
2-152
2-152
2-153
2-153
2-154
2-154
2-155
2-155
2-156
2-156
2-157
2-157
2-158
2-158
2-159
2-159
2-160
2-160
2-161
2-161
2-162
2-162
2-163
2-163
2-164
2-164
2-165
2-165
2-166
2-166
2-167
2-167
2-168
2-168

Status Indicator RAPs

016-738 RAP...................................................................................................................
016-739 RAP...................................................................................................................
016-740 RAP...................................................................................................................
016-746 RAP...................................................................................................................
016-748 RAP...................................................................................................................
016-749 RAP...................................................................................................................
016-751 RAP...................................................................................................................
016-752 RAP...................................................................................................................
016-753 RAP...................................................................................................................
016-754 RAP...................................................................................................................
016-755 RAP...................................................................................................................
016-756 RAP...................................................................................................................
016-757 RAP...................................................................................................................
016-758 RAP...................................................................................................................
016-759 RAP...................................................................................................................
016-760 RAP...................................................................................................................
016-761 RAP...................................................................................................................
016-762 RAP...................................................................................................................
016-764 RAP...................................................................................................................
016-765 RAP...................................................................................................................
016-766 RAP...................................................................................................................
016-767 RAP...................................................................................................................
016-768 RAP...................................................................................................................
016-769 RAP...................................................................................................................
016-771 RAP...................................................................................................................
016-772 RAP...................................................................................................................
016-773 RAP...................................................................................................................
016-774 RAP...................................................................................................................
016-775 RAP...................................................................................................................
016-776 RAP...................................................................................................................
016-777 RAP...................................................................................................................
016-778 RAP...................................................................................................................
016-779 RAP...................................................................................................................
016-780 RAP...................................................................................................................
016-781 RAP...................................................................................................................
016-782 RAP...................................................................................................................
016-783 RAP...................................................................................................................
016-784 RAP...................................................................................................................
016-785 RAP...................................................................................................................
016-786 RAP...................................................................................................................
016-787 RAP...................................................................................................................
016-788 RAP...................................................................................................................
016-789 RAP...................................................................................................................
016-791 RAP...................................................................................................................
016-792 RAP...................................................................................................................
016-793 RAP...................................................................................................................
016-794 RAP...................................................................................................................
016-795 RAP...................................................................................................................
016-796 RAP...................................................................................................................
016-797 RAP...................................................................................................................
016-798 RAP...................................................................................................................
016-799 RAP...................................................................................................................
Status Indicator RAPs

2-169
2-169
2-170
2-170
2-171
2-171
2-172
2-172
2-173
2-173
2-174
2-174
2-175
2-175
2-176
2-176
2-177
2-177
2-178
2-178
2-179
2-179
2-180
2-180
2-181
2-181
2-182
2-182
2-183
2-183
2-184
2-184
2-185
2-185
2-186
2-186
2-187
2-187
2-188
2-188
2-189
2-189
2-190
2-190
2-191
2-191
2-192
2-192
2-193
2-193
2-194
2-194

016-940 RAP...................................................................................................................
016-941 RAP...................................................................................................................
016-942 RAP...................................................................................................................
016-943 RAP...................................................................................................................
016-944 RAP...................................................................................................................
016-945 RAP...................................................................................................................
016-946 RAP...................................................................................................................
016-647 RAP...................................................................................................................
016-648 RAP...................................................................................................................
016-949 RAP...................................................................................................................
016-981 RAP...................................................................................................................
016-982 RAP...................................................................................................................
016-985 RAP...................................................................................................................

2-195
2-195
2-196
2-196
2-197
2-197
2-198
2-198
2-199
2-199
2-200
2-200
2-201

Chain 24
024-340 RAP...................................................................................................................
024-341 RAP...................................................................................................................
024-342 RAP...................................................................................................................
024-343 RAP...................................................................................................................
024-345 RAP...................................................................................................................
024-346 RAP...................................................................................................................
024-347 RAP...................................................................................................................
024-348 RAP...................................................................................................................
024-349 RAP...................................................................................................................
024-350 RAP...................................................................................................................
024-351 RAP...................................................................................................................
024-352 RAP...................................................................................................................
024-353 RAP...................................................................................................................
024-354 RAP...................................................................................................................
024-355 RAP...................................................................................................................
024-356 RAP...................................................................................................................
024-357 RAP...................................................................................................................
024-358 RAP...................................................................................................................
024-359 RAP...................................................................................................................
024-360 RAP...................................................................................................................
024-361 RAP...................................................................................................................
024-362 RAP...................................................................................................................
024-363 RAP...................................................................................................................
024-364 RAP...................................................................................................................
024-365 RAP...................................................................................................................
024-366 RAP...................................................................................................................
024-367 RAP...................................................................................................................
024-368 RAP...................................................................................................................
024-370 RAP...................................................................................................................
024-371 RAP...................................................................................................................
024-372 RAP...................................................................................................................
024-373 RAP...................................................................................................................
024-374 RAP...................................................................................................................
024-375 RAP...................................................................................................................
024-600 RAP...................................................................................................................
024-601RAP....................................................................................................................
024-602 RAP...................................................................................................................

05/16/05
2-4

2-203
2-203
2-204
2-204
2-205
2-205
2-206
2-206
2-207
2-207
2-208
2-208
2-209
2-209
2-210
2-210
2-211
2-211
2-212
2-212
2-213
2-213
2-214
2-214
2-215
2-215
2-216
2-216
2-217
2-217
2-218
2-218
2-219
2-219
2-220
2-220
2-221
Launch

DocuColor 250

024-603 RAP...................................................................................................................
024-604 RAP...................................................................................................................
024-605 RAP...................................................................................................................
024-606 RAP...................................................................................................................
024-746 RAP...................................................................................................................
024-747 RAP...................................................................................................................
024-910 RAP...................................................................................................................
024-911 RAP...................................................................................................................
024-912 RAP...................................................................................................................
024-913 RAP...................................................................................................................
024-914 RAP...................................................................................................................
024-915 RAP...................................................................................................................
024-916 RAP...................................................................................................................
024-917 RAP...................................................................................................................
024-919 RAP...................................................................................................................
024-920 RAP...................................................................................................................
024-922 RAP...................................................................................................................
024-923 RAP...................................................................................................................
024-924 RAP...................................................................................................................
024-925 RAP...................................................................................................................
024-926 RAP...................................................................................................................
024-927 RAP...................................................................................................................
024-930 RAP...................................................................................................................
024-934 RAP...................................................................................................................
024-935 RAP...................................................................................................................
024-936 RAP...................................................................................................................
024-937 RAP...................................................................................................................
024-938 RAP...................................................................................................................
024-939 RAP...................................................................................................................
024-940 RAP...................................................................................................................
024-941 RAP...................................................................................................................
024-942 RAP...................................................................................................................
024-943 RAP...................................................................................................................
024-945 RAP...................................................................................................................
024-946 RAP...................................................................................................................
024-947 RAP...................................................................................................................
024-948 RAP...................................................................................................................
024-949 RAP...................................................................................................................
024-950 RAP...................................................................................................................
024-951 RAP...................................................................................................................
024-952 RAP...................................................................................................................
024-953 RAP...................................................................................................................
024-954 RAP...................................................................................................................
024-955 RAP...................................................................................................................
024-956 RAP...................................................................................................................
024-957 RAP...................................................................................................................
024-958 RAP...................................................................................................................
024-959 RAP...................................................................................................................
024-960 RAP...................................................................................................................
024-961 RAP...................................................................................................................
024-962 RAP...................................................................................................................
024-965 RAP...................................................................................................................
Launch
DocuColor 250

2-221
2-222
2-222
2-223
2-223
2-224
2-224
2-225
2-225
2-226
2-226
2-227
2-227
2-228
2-228
2-229
2-229
2-230
2-230
2-231
2-231
2-232
2-232
2-233
2-233
2-234
2-234
2-235
2-235
2-236
2-236
2-237
2-237
2-238
2-238
2-239
2-239
2-240
2-240
2-241
2-241
2-242
2-242
2-243
2-243
2-244
2-244
2-245
2-245
2-246
2-246
2-247

024-966 RAP...................................................................................................................
024-967 RAP...................................................................................................................
024-968 RAP...................................................................................................................
024-969 RAP...................................................................................................................
024-970 RAP...................................................................................................................
024-971 RAP...................................................................................................................
024-972 RAP...................................................................................................................
024-973 RAP...................................................................................................................
024-974 RAP...................................................................................................................
024-975 RAP...................................................................................................................
024-976 RAP...................................................................................................................
024-977 RAP...................................................................................................................
024-978 RAP...................................................................................................................
024-979 RAP...................................................................................................................
024-980 RAP...................................................................................................................
024-981 RAP...................................................................................................................
024-982 RAP...................................................................................................................
024-983 RAP...................................................................................................................
024-984 RAP...................................................................................................................
024-985 RAP...................................................................................................................
024-987 RAP...................................................................................................................
024-988 RAP...................................................................................................................
024-989 RAP...................................................................................................................
024-990 RAP...................................................................................................................

2-247
2-248
2-248
2-249
2-249
2-250
2-250
2-251
2-251
2-252
2-252
2-253
2-253
2-254
2-254
2-255
2-256
2-256
2-257
2-257
2-258
2-258
2-259
2-259

Chain 25
025-596 RAP...................................................................................................................
025-597 RAP...................................................................................................................

2-261
2-261

Chain 27
027-452 RAP...................................................................................................................
027-500 RAP...................................................................................................................
027-501 RAP...................................................................................................................
027-502 RAP...................................................................................................................
027-700 RAP...................................................................................................................
027-701 RAP...................................................................................................................
027-702 RAP...................................................................................................................
027-703 RAP...................................................................................................................
027-706 RAP...................................................................................................................
027-707 RAP...................................................................................................................
027-708 RAP...................................................................................................................
027-709 RAP...................................................................................................................
027-710 RAP...................................................................................................................
027-711 RAP...................................................................................................................
027-712 RAP...................................................................................................................
027-713 RAP...................................................................................................................
027-714 RAP...................................................................................................................
027-715 RAP...................................................................................................................
027-716 RAP...................................................................................................................
027-720 RAP...................................................................................................................
027-721 RAP...................................................................................................................
027-722 RAP...................................................................................................................

05/16/05
2-5

2-263
2-263
2-264
2-264
2-265
2-265
2-266
2-266
2-267
2-267
2-268
2-268
2-269
2-269
2-270
2-270
2-271
2-271
2-272
2-272
2-273
2-273

Status Indicator RAPs

027-723 RAP...................................................................................................................
027-724 RAP...................................................................................................................
027-725 RAP...................................................................................................................
027-726 RAP...................................................................................................................
027-727 RAP...................................................................................................................
027-728 RAP...................................................................................................................
027-737 RAP...................................................................................................................
027-739 RAP...................................................................................................................
027-740 RAP...................................................................................................................
027-741 RAP...................................................................................................................
027-742 RAP...................................................................................................................
027-743 RAP...................................................................................................................
027-744 RAP...................................................................................................................
027-745 RAP...................................................................................................................
027-746 RAP...................................................................................................................
027-751 RAP...................................................................................................................
027-752 RAP...................................................................................................................
027-753 RAP...................................................................................................................
027-760 RAP...................................................................................................................
027-770 RAP...................................................................................................................
027-771 RAP...................................................................................................................
027-796 RAP...................................................................................................................
027-797 RAP...................................................................................................................

2-274
2-274
2-275
2-275
2-276
2-276
2-277
2-277
2-278
2-278
2-279
2-279
2-280
2-280
2-281
2-281
2-282
2-282
2-283
2-283
2-284
2-284
2-285

Chain 42
042-313 RAP...................................................................................................................
042-320 RAP...................................................................................................................
042-321 RAP...................................................................................................................
042-322 RAP...................................................................................................................
042-323 RAP...................................................................................................................
042-324 RAP...................................................................................................................
042-325 RAP...................................................................................................................
042-326 RAP...................................................................................................................
042-327 RAP...................................................................................................................
042-328 RAP...................................................................................................................
042-330 RAP...................................................................................................................
042-331 RAP...................................................................................................................
042-600 RAP...................................................................................................................
042-601 RAP...................................................................................................................
042-602 RAP...................................................................................................................
042-603 RAP...................................................................................................................

2-287
2-287
2-288
2-288
2-289
2-289
2-290
2-290
2-291
2-292
2-293
2-293
2-294
2-295
2-296
2-296

Chain 45
045-310 RAP...................................................................................................................
045-311 RAP...................................................................................................................
045-312 RAP...................................................................................................................

2-297
2-297
2-298

Chain 47
047-210 RAP...................................................................................................................
047-310 RAP...................................................................................................................

2-299
2-300

Chain 61
061-310 RAP...................................................................................................................
Status Indicator RAPs

2-301

061-311 RAP...................................................................................................................
061-313 RAP...................................................................................................................
061-315 RAP...................................................................................................................
061-317 RAP...................................................................................................................
061-319 RAP...................................................................................................................
061-320 RAP...................................................................................................................
061-321 RAP...................................................................................................................
061-323 RAP...................................................................................................................
061-324 RAP...................................................................................................................
061-325 RAP...................................................................................................................
061-326 RAP...................................................................................................................
061-327 RAP...................................................................................................................
061-328 RAP...................................................................................................................
061-329 RAP...................................................................................................................
061-334 RAP...................................................................................................................
061-335 RAP...................................................................................................................
061-336 RAP...................................................................................................................
061-337 RAP...................................................................................................................
061-338 RAP...................................................................................................................
061-339 RAP...................................................................................................................
061-340 RAP...................................................................................................................
061-341 RAP...................................................................................................................
061-342 RAP...................................................................................................................
061-343 RAP...................................................................................................................
061-600 RAP...................................................................................................................
061-601 RAP...................................................................................................................
061-602 RAP...................................................................................................................
061-603 RAP...................................................................................................................
061-604 RAP...................................................................................................................
061-605 RAP...................................................................................................................
061-606 RAP...................................................................................................................
061-607 RAP...................................................................................................................

2-301
2-302
2-302
2-303
2-303
2-304
2-304
2-305
2-305
2-306
2-306
2-307
2-307
2-308
2-308
2-309
2-309
2-310
2-310
2-311
2-311
2-312
2-312
2-313
2-313
2-314
2-314
2-315
2-315
2-316
2-316
2-317

Chain 62
062-210 RAP...................................................................................................................
062-211 RAP...................................................................................................................
062-220 RAP...................................................................................................................
062-277 RAP...................................................................................................................
062-278 RAP...................................................................................................................
062-300 RAP...................................................................................................................
062-310 RAP...................................................................................................................
062-311RAP....................................................................................................................
062-321 RAP...................................................................................................................
062-322 RAP...................................................................................................................
062-323 RAP...................................................................................................................
062-345 RAP...................................................................................................................
062-355 RAP...................................................................................................................
062-356 RAP...................................................................................................................
062-357 RAP...................................................................................................................
062-360 RAP...................................................................................................................
062-362 RAP...................................................................................................................
062-371 RAP...................................................................................................................

05/16/05
2-6

2-319
2-319
2-320
2-320
2-321
2-321
2-322
2-322
2-323
2-323
2-324
2-324
2-325
2-325
2-326
2-326
2-327
2-327
Launch

DocuColor 250

062-380 RAP...................................................................................................................
062-386 RAP...................................................................................................................
062-389 RAP...................................................................................................................
062-392 RAP...................................................................................................................
062-393 RAP...................................................................................................................
062-790 RAP...................................................................................................................

2-328
2-328
2-329
2-329
2-330
2-330

Chain 63
063-210 RAP...................................................................................................................
063-220 RAP...................................................................................................................
063-230 RAP...................................................................................................................
063-240 RAP...................................................................................................................

2-331
2-331
2-332
2-332

Chain 65
065-210 RAP...................................................................................................................
065-211 RAP...................................................................................................................
065-212 RAP...................................................................................................................
065-213 RAP...................................................................................................................
065-215 RAP...................................................................................................................
065-216 RAP...................................................................................................................
065-219 RAP...................................................................................................................
065-220 RAP...................................................................................................................

2-333
2-333
2-334
2-334
2-335
2-335
2-336
2-336

Chain 71
071-101 RAP...................................................................................................................
071-104 RAP...................................................................................................................
071-105 RAP...................................................................................................................
071-210 RAP...................................................................................................................

2-337
2-338
2-338
2-339

Chain 72
072-101 RAP...................................................................................................................
072-102 RAP...................................................................................................................
072-104 RAP...................................................................................................................
072-105 RAP...................................................................................................................
072-210 RAP...................................................................................................................

2-341
2-342
2-343
2-343
2-344

Chain 73
073-101 RAP...................................................................................................................
073-102 RAP...................................................................................................................
073-104 RAP...................................................................................................................
073-105 RAP...................................................................................................................
073-210 RAP...................................................................................................................

2-345
2-346
2-347
2-347
2-348

Chain 74
074-101 RAP...................................................................................................................
074-102 RAP...................................................................................................................
074-103 RAP...................................................................................................................
074-104 RAP...................................................................................................................
074-105 RAP...................................................................................................................
074-210 RAP...................................................................................................................

2-349
2-350
2-351
2-352
2-352
2-353

Chain 75
075-100 RAP...................................................................................................................
075-109 RAP...................................................................................................................
Launch
DocuColor 250

2-355
2-356

075-135 RAP...................................................................................................................
075-210 RAP...................................................................................................................
075-211 RAP...................................................................................................................

2-356
2-357
2-357

Chain 77
077-103 RAP...................................................................................................................
077-106 RAP...................................................................................................................
077-107 RAP...................................................................................................................
077-109 RAP...................................................................................................................
077-111 RAP...................................................................................................................
077-113 RAP...................................................................................................................
077-115 RAP...................................................................................................................
077-118 RAP...................................................................................................................
077-120 RAP...................................................................................................................
077-123 RAP...................................................................................................................
077-129 RAP...................................................................................................................
077-130 RAP...................................................................................................................
077-300 RAP...................................................................................................................
077-301 RAP...................................................................................................................
077-302 RAP...................................................................................................................
077-303 RAP...................................................................................................................
077-304 RAP...................................................................................................................
077-312 RAP...................................................................................................................
077-909 RAP...................................................................................................................
077-967 RAP...................................................................................................................
077-968 RAP...................................................................................................................

2-359
2-359
2-360
2-361
2-362
2-363
2-363
2-364
2-365
2-365
2-366
2-366
2-367
2-367
2-368
2-368
2-369
2-369
2-370
2-370
2-371

Chain 78
078-100 RAP...................................................................................................................
078-101 RAP...................................................................................................................
078-102 RAP...................................................................................................................
078-151 RAP...................................................................................................................
078-250 RAP...................................................................................................................
078-300 RAP...................................................................................................................
078-301 RAP...................................................................................................................

2-373
2-373
2-374
2-374
2-375
2-376
2-376

Chain 89
089-600 RAP...................................................................................................................
089-601 RAP...................................................................................................................
089-602 RAP...................................................................................................................
089-603 RAP...................................................................................................................
089-604 RAP...................................................................................................................
089-605 RAP...................................................................................................................
089-606 RAP...................................................................................................................
089-607 RAP...................................................................................................................
089-608 RAP...................................................................................................................
089-609 RAP...................................................................................................................
089-610 RAP...................................................................................................................
089-611 RAP...................................................................................................................
089-612 RAP...................................................................................................................
089-613 RAP...................................................................................................................
089-614 RAP...................................................................................................................

05/16/05
2-7

2-377
2-377
2-378
2-378
2-379
2-380
2-381
2-382
2-383
2-384
2-385
2-386
2-387
2-388
2-389

Status Indicator RAPs

089-615 RAP...................................................................................................................
089-616 RAP...................................................................................................................
089-617 RAP...................................................................................................................

2-390
2-391
2-392

092-661 RAP...................................................................................................................
092-662 RAP...................................................................................................................
092-663 RAP...................................................................................................................

2-393
2-394
2-394
2-395
2-395
2-396
2-396
2-397
2-397
2-398
2-398
2-399
2-399
2-400
2-400
2-401
2-401
2-402
2-402
2-403
2-403
2-404
2-404
2-405
2-405
2-406
2-406
2-407
2-407
2-408
2-408
2-409
2-409

093-300 RAP...................................................................................................................
093-313 RAP...................................................................................................................
093-314 RAP...................................................................................................................
093-315 RAP...................................................................................................................
093-316 RAP...................................................................................................................
093-317 RAP...................................................................................................................
093-320 RAP...................................................................................................................
093-421 RAP...................................................................................................................
093-422 RAP...................................................................................................................
093-423 RAP...................................................................................................................
093-424 RAP...................................................................................................................
093-425 RAP...................................................................................................................
093-600 RAP...................................................................................................................
093-601 RAP...................................................................................................................
093-602 RAP...................................................................................................................
093-603 RAP...................................................................................................................
093-912 RAP...................................................................................................................
093-918 RAP...................................................................................................................
093-924 RAP...................................................................................................................
093-925 RAP...................................................................................................................
093-926 RAP...................................................................................................................
093-927 RAP...................................................................................................................
093-928 RAP...................................................................................................................
093-929 RAP...................................................................................................................
093-932 RAP...................................................................................................................
093-933 RAP...................................................................................................................
093-934 RAP...................................................................................................................
093-935 RAP...................................................................................................................
093-936 RAP...................................................................................................................
093-937 RAP...................................................................................................................
093-938 RAP...................................................................................................................
093-939 RAP...................................................................................................................
093-940 RAP...................................................................................................................

2-411
2-411
2-412
2-412
2-413
2-413
2-414
2-414
2-415
2-415
2-416
2-416

094-320 RAP...................................................................................................................
094-321 RAP...................................................................................................................
094-322 RAP...................................................................................................................
094-323 RAP...................................................................................................................

Chain 91
091-311 RAP...................................................................................................................
091-312 RAP...................................................................................................................
091-313 RAP...................................................................................................................
091-320 RAP...................................................................................................................
091-400 RAP...................................................................................................................
091-401 RAP...................................................................................................................
091-403 RAP...................................................................................................................
091-404 RAP...................................................................................................................
091-411 RAP...................................................................................................................
091-421 RAP...................................................................................................................
091-431 RAP...................................................................................................................
091-910 RAP...................................................................................................................
091-911 RAP...................................................................................................................
091-913 RAP...................................................................................................................
091-914 RAP...................................................................................................................
091-915 RAP...................................................................................................................
091-916 RAP...................................................................................................................
091-917 RAP...................................................................................................................
091-918 RAP...................................................................................................................
091-919 RAP...................................................................................................................
091-920 RAP...................................................................................................................
091-921 RAP...................................................................................................................
091-922 RAP...................................................................................................................
091-923 RAP...................................................................................................................
091-924 RAP...................................................................................................................
091-925 RAP...................................................................................................................
091-926 RAP...................................................................................................................
091-927 RAP...................................................................................................................
091-928 RAP...................................................................................................................
091-929 RAP...................................................................................................................
091-932 RAP...................................................................................................................
091-933 RAP...................................................................................................................
091-934 RAP...................................................................................................................

Chain 93

Chain 92
092-649 RAP...................................................................................................................
092-650 RAP...................................................................................................................
092-651 RAP...................................................................................................................
092-652 RAP...................................................................................................................
092-653 RAP...................................................................................................................
092-654 RAP...................................................................................................................
092-655 RAP...................................................................................................................
092-656 RAP...................................................................................................................
092-657 RAP...................................................................................................................
092-658 RAP...................................................................................................................
092-659 RAP...................................................................................................................
092-660 RAP...................................................................................................................

Status Indicator RAPs

2-417
2-417
2-418
2-419
2-419
2-420
2-421
2-422
2-423
2-424
2-425
2-425
2-426
2-426
2-427
2-427
2-428
2-429
2-430
2-431
2-432
2-432
2-433
2-433
2-434
2-434
2-435
2-435
2-436
2-436
2-437
2-437
2-438
2-438
2-439
2-439

Chain 94
2-441
2-441
2-442
2-443

Chain 102
102-356 RAP...................................................................................................................
102-380 RAP...................................................................................................................
102-381 RAP...................................................................................................................
102-382 RAP...................................................................................................................

2-445
2-445
2-446
2-446

Chain 112
112-700 RAP...................................................................................................................

05/16/05
2-8

2-447
Launch

DocuColor 250

Chain 116
116-210 RAP...................................................................................................................
116-211 RAP...................................................................................................................
116-212 RAP...................................................................................................................
116-310 RAP...................................................................................................................
116-312 RAP...................................................................................................................
116-313 RAP...................................................................................................................
116-314 RAP...................................................................................................................
116-315 RAP...................................................................................................................
116-316 RAP...................................................................................................................
116-317 RAP...................................................................................................................
116-318 RAP...................................................................................................................
116-321 RAP...................................................................................................................
116-322 RAP...................................................................................................................
116-323 RAP...................................................................................................................
116-324 RAP...................................................................................................................
116-325 RAP...................................................................................................................
116-329 RAP...................................................................................................................
116-330 RAP...................................................................................................................
116-331 RAP...................................................................................................................
116-332 RAP...................................................................................................................
116-333 RAP...................................................................................................................
116-336 RAP...................................................................................................................
116-337 RAP...................................................................................................................
116-338 RAP...................................................................................................................
116-340 RAP...................................................................................................................
116-341 RAP...................................................................................................................
116-342 RAP...................................................................................................................
116-343 RAP...................................................................................................................
116-346 RAP...................................................................................................................
116-348 RAP...................................................................................................................
116-349 RAP...................................................................................................................
116-350 RAP...................................................................................................................
116-351 RAP...................................................................................................................
116-352 RAP...................................................................................................................
116-353 RAP...................................................................................................................
116-354 RAP...................................................................................................................
116-355 RAP...................................................................................................................
116-356 RAP...................................................................................................................
116-357 RAP...................................................................................................................
116-358 RAP...................................................................................................................
116-359 RAP...................................................................................................................
116-360 RAP...................................................................................................................
116-361 RAP...................................................................................................................
116-362 RAP...................................................................................................................
116-363 RAP...................................................................................................................
116-364 RAP...................................................................................................................
116-365 RAP...................................................................................................................
116-366 RAP...................................................................................................................
116-367 RAP...................................................................................................................
116-368 RAP...................................................................................................................

Launch
DocuColor 250

2-449
2-449
2-450
2-450
2-451
2-451
2-452
2-452
2-453
2-453
2-454
2-454
2-455
2-455
2-456
2-456
2-457
2-457
2-458
2-458
2-459
2-459
2-460
2-460
2-461
2-461
2-462
2-462
2-463
2-463
2-464
2-464
2-465
2-465
2-466
2-466
2-467
2-467
2-468
2-468
2-469
2-469
2-470
2-470
2-471
2-471
2-472
2-472
2-473
2-473

116-370 RAP...................................................................................................................
116-371 RAP...................................................................................................................
116-373 RAP...................................................................................................................
116-374 RAP...................................................................................................................
116-376 RAP...................................................................................................................
116-378 RAP...................................................................................................................
116-379 RAP...................................................................................................................
116-380 RAP...................................................................................................................
116-381 RAP...................................................................................................................
116-382 RAP...................................................................................................................
116-385 RAP...................................................................................................................
116-388 RAP...................................................................................................................
116-389 RAP...................................................................................................................
116-390 RAP...................................................................................................................
116-391 RAP...................................................................................................................
116-395 RAP...................................................................................................................
116-701 RAP...................................................................................................................
116-702 RAP...................................................................................................................
116-703 RAP...................................................................................................................
116-704 RAP...................................................................................................................
116-705 RAP...................................................................................................................
116-706 RAP...................................................................................................................
116-707 RAP...................................................................................................................
116-708 RAP...................................................................................................................
116-709 RAP...................................................................................................................
116-710 RAP...................................................................................................................
116-711 RAP...................................................................................................................
116-712 RAP...................................................................................................................
116-713 RAP...................................................................................................................
116-714 RAP...................................................................................................................
116-715 RAP...................................................................................................................
116-716 RAP...................................................................................................................
116-717 RAP...................................................................................................................
116-718 RAP...................................................................................................................
116-720 RAP...................................................................................................................
116-737 RAP...................................................................................................................
116-738 RAP...................................................................................................................
116-739 RAP...................................................................................................................
116-740 RAP...................................................................................................................
116-741 RAP...................................................................................................................
116-742 RAP...................................................................................................................
116-743 RAP...................................................................................................................
116-745 RAP...................................................................................................................
116-746 RAP...................................................................................................................
116-747 RAP...................................................................................................................
116-748 RAP...................................................................................................................
116-749 RAP...................................................................................................................
116-771 RAP...................................................................................................................
116-772 RAP...................................................................................................................
116-773 RAP...................................................................................................................
116-774 RAP...................................................................................................................
116-775 RAP...................................................................................................................

05/16/05
2-9

2-474
2-474
2-475
2-475
2-476
2-476
2-477
2-477
2-478
2-478
2-479
2-479
2-480
2-480
2-481
2-481
2-482
2-482
2-483
2-483
2-484
2-484
2-485
2-485
2-486
2-486
2-487
2-487
2-488
2-488
2-489
2-489
2-490
2-490
2-491
2-491
2-492
2-492
2-493
2-493
2-494
2-494
2-495
2-495
2-496
2-496
2-497
2-497
2-498
2-498
2-499
2-499

Status Indicator RAPs

116-776 RAP...................................................................................................................
116-777 RAP...................................................................................................................
116-778 RAP...................................................................................................................
116-780 RAP...................................................................................................................
116-790 RAP...................................................................................................................

2-500
2-500
2-501
2-501
2-502

Chain 123
123-200 RAP...................................................................................................................
123-201 RAP...................................................................................................................
123-202 RAP...................................................................................................................
123-203 RAP...................................................................................................................
123-204 RAP...................................................................................................................
123-205 RAP...................................................................................................................
123-206 RAP...................................................................................................................
123-207 RAP...................................................................................................................
123-208 RAP...................................................................................................................
123-209 RAP...................................................................................................................
123-310 RAP...................................................................................................................
123-311 RAP...................................................................................................................
123-312 RAP...................................................................................................................
123-313 RAP...................................................................................................................
123-314 RAP...................................................................................................................
123-315 RAP...................................................................................................................
123-316 RAP...................................................................................................................
123-317 RAP...................................................................................................................
123-318 RAP...................................................................................................................
123-319 RAP...................................................................................................................
123-320 RAP...................................................................................................................
123-321 RAP...................................................................................................................
123-322 RAP...................................................................................................................
123-323 RAP...................................................................................................................
123-324 RAP...................................................................................................................
123-325 RAP...................................................................................................................
123-326 RAP...................................................................................................................
123-327 RAP...................................................................................................................
123-328 RAP...................................................................................................................
123-329 RAP...................................................................................................................
123-330 RAP...................................................................................................................
123-331 RAP...................................................................................................................
123-332 RAP...................................................................................................................
123-333 RAP...................................................................................................................
123-334 RAP...................................................................................................................
123-335 RAP...................................................................................................................
123-336 RAP...................................................................................................................
123-337 RAP...................................................................................................................
123-338 RAP...................................................................................................................
123-339 RAP...................................................................................................................
123-340 RAP...................................................................................................................
123-341 RAP...................................................................................................................
123-342 RAP...................................................................................................................
123-343 RAP...................................................................................................................
123-344 RAP...................................................................................................................
Status Indicator RAPs

2-503
2-503
2-504
2-504
2-505
2-505
2-506
2-506
2-507
2-507
2-508
2-508
2-509
2-509
2-510
2-510
2-511
2-511
2-512
2-512
2-513
2-513
2-514
2-514
2-515
2-515
2-516
2-516
2-517
2-517
2-518
2-518
2-519
2-519
2-520
2-520
2-521
2-521
2-522
2-522
2-523
2-523
2-524
2-524
2-525

123-345 RAP...................................................................................................................
123-346 RAP...................................................................................................................
123-347 RAP...................................................................................................................
123-348 RAP...................................................................................................................
123-349 RAP...................................................................................................................
123-350 RAP...................................................................................................................
123-351 RAP...................................................................................................................
123-352 RAP...................................................................................................................
123-353 RAP...................................................................................................................
123-354 RAP...................................................................................................................
123-355 RAP...................................................................................................................
123-356 RAP...................................................................................................................
123-357 RAP...................................................................................................................
123-358 RAP...................................................................................................................
123-359 RAP...................................................................................................................
123-360 RAP...................................................................................................................
123-361 RAP...................................................................................................................
123-362 RAP...................................................................................................................
123-363 RAP...................................................................................................................
123-364 RAP...................................................................................................................
123-365 RAP...................................................................................................................
123-366 RAP...................................................................................................................
123-367 RAP...................................................................................................................
123-368 RAP...................................................................................................................
123-369 RAP...................................................................................................................
123-370 RAP...................................................................................................................
123-371 RAP...................................................................................................................
123-372 RAP...................................................................................................................
123-373 RAP...................................................................................................................
123-374 RAP...................................................................................................................
123-375 RAP...................................................................................................................
123-376 RAP...................................................................................................................
123-377 RAP...................................................................................................................
123-378 RAP...................................................................................................................
123-379 RAP...................................................................................................................
123-380 RAP...................................................................................................................
123-382 RAP...................................................................................................................
123-383 RAP...................................................................................................................
123-384 RAP...................................................................................................................
123-385 RAP...................................................................................................................
123-386 RAP...................................................................................................................
123-387 RAP...................................................................................................................
123-388 RAP...................................................................................................................
123-389 RAP...................................................................................................................
123-390 RAP...................................................................................................................
123-391 RAP...................................................................................................................
123-392 RAP...................................................................................................................
123-393 RAP...................................................................................................................
123-394 RAP...................................................................................................................
123-395 RAP...................................................................................................................
123-396 RAP...................................................................................................................
123-397 RAP...................................................................................................................

05/16/05
2-10

2-525
2-526
2-526
2-527
2-527
2-528
2-528
2-529
2-529
2-530
2-530
2-531
2-531
2-532
2-532
2-533
2-533
2-534
2-534
2-535
2-535
2-536
2-536
2-537
2-537
2-538
2-538
2-539
2-539
2-540
2-540
2-541
2-541
2-542
2-542
2-543
2-543
2-544
2-544
2-545
2-545
2-546
2-546
2-547
2-547
2-548
2-548
2-549
2-549
2-550
2-550
2-551
Launch

DocuColor 250

123-398 RAP...................................................................................................................
123-399 RAP...................................................................................................................
123-400 RAP...................................................................................................................

2-551
2-552
2-552

Chain 124
124-310 RAP...................................................................................................................
124-311 RAP...................................................................................................................
124-312 RAP...................................................................................................................
124-313 RAP...................................................................................................................
124-314 RAP...................................................................................................................
124-315 RAP...................................................................................................................
124-316 RAP...................................................................................................................
124-317 RAP...................................................................................................................
124-318 RAP...................................................................................................................
124-319 RAP...................................................................................................................
124-320 RAP...................................................................................................................
124-321 RAP...................................................................................................................
124-322 RAP...................................................................................................................
124-323 RAP...................................................................................................................
124-324 RAP...................................................................................................................
124-325 RAP...................................................................................................................
124-333 RAP...................................................................................................................
124-334 RAP...................................................................................................................
124-335 RAP...................................................................................................................
124-337 RAP...................................................................................................................
124-338 RAP...................................................................................................................
124-339 RAP...................................................................................................................
124-340 RAP...................................................................................................................
124-341 RAP...................................................................................................................
124-342 RAP...................................................................................................................
124-343 RAP...................................................................................................................
124-350 RAP...................................................................................................................
124-351 RAP...................................................................................................................
124-352 RAP...................................................................................................................
124-353 RAP...................................................................................................................
124-360 RAP...................................................................................................................
124-361 RAP...................................................................................................................
124-362 RAP...................................................................................................................
124-363 RAP...................................................................................................................
124-372 RAP...................................................................................................................
124-373 RAP...................................................................................................................
124-374 RAP...................................................................................................................
124-380 RAP...................................................................................................................
124-381 RAP...................................................................................................................
124-382 RAP...................................................................................................................
124-383 RAP...................................................................................................................
124-390 RAP...................................................................................................................
124-391 RAP...................................................................................................................
124-392 RAP...................................................................................................................
124-393 RAP...................................................................................................................
124-701 RAP...................................................................................................................
124-704 RAP...................................................................................................................
Launch
DocuColor 250

2-553
2-553
2-554
2-554
2-555
2-555
2-556
2-556
2-557
2-557
2-558
2-558
2-559
2-559
2-560
2-560
2-561
2-561
2-562
2-562
2-563
2-563
2-564
2-564
2-565
2-565
2-566
2-566
2-567
2-567
2-568
2-568
2-569
2-569
2-570
2-570
2-571
2-571
2-572
2-572
2-573
2-573
2-574
2-574
2-575
2-575
2-576

124-705 RAP...................................................................................................................
124-706 RAP...................................................................................................................
124-708 RAP...................................................................................................................
124-709 RAP...................................................................................................................

2-576
2-577
2-577
2-578

Chain 125
125-311 RAP...................................................................................................................

2-579

Chain 127
127-210 RAP...................................................................................................................
127-211 RAP...................................................................................................................
127-212 RAP...................................................................................................................
127-213 RAP...................................................................................................................
127-220 RAP...................................................................................................................
127-221 RAP...................................................................................................................
127-310 RAP...................................................................................................................
127-311 RAP...................................................................................................................
127-320 RAP...................................................................................................................
127-337 RAP...................................................................................................................
127-342 RAP...................................................................................................................
127-353 RAP...................................................................................................................
127-354 RAP...................................................................................................................
127-396 RAP...................................................................................................................
127-398 RAP...................................................................................................................
127-399 RAP...................................................................................................................

2-581
2-581
2-582
2-582
2-583
2-583
2-584
2-584
2-585
2-585
2-586
2-586
2-587
2-587
2-588
2-588

Chain 202
202-399 RAP...................................................................................................................

2-589

Chain 500
500-030 RAP...................................................................................................................
500-990 RAP...................................................................................................................

2-591
2-591

other faults
OF 1.1 Power On RAP ....................................................................................................
OF 1.2 AC Power RAP....................................................................................................
OF 1.3 AC Protect Circuit RAP .......................................................................................
OF 2.1 IOT DC Power (+3.3VDC, +5 VDC, and +12 VDC) RAP ....................................
OF 2.2 IOT DC Power (+24 VDC) RAP ..........................................................................
OF 2.3 IIT DC Power RAP ..............................................................................................
OF 2.4 DADF DC Power RAP.........................................................................................
OF 3.1 Network Controller Checkout RAP ......................................................................
OF 8.1 Paper Feed Checkout RAP .................................................................................
OF 99-1 Reflective Sensor RAP......................................................................................
OF 99-2 Transmissive Sensor.........................................................................................
OF 99-3 Switch................................................................................................................
OF 99-4 Generic Solenoid/Clutch RAP ...........................................................................
OF 99-6 2 Wire Motor Open............................................................................................
OF 99-7 2 Wire Motor On................................................................................................
OF 99-8 Set Gate Solenoid Open ...................................................................................
OF 99-9 Multiple Wire Motor ...........................................................................................

05/16/05
2-11

2-593
2-594
2-595
2-595
2-597
2-598
2-599
2-600
2-600
2-602
2-603
2-604
2-604
2-605
2-606
2-606
2-607

Status Indicator RAPs

Status Indicator RAPs

05/16/05
2-12

Launch
DocuColor 250

Power RAPs
Power RAPs are located in the Other Faults Section:

OF 1.1 Power On RAP

OF 1.2 AC Power RAP

OF 1.3 AC Protect Circuit RAP

OF 2.1 IOT DC Power (+3.3VDC, +5 VDC, and +12 VDC) RAP

OF 2.2 IOT DC Power (+24 VDC) RAP

OF 2.3 IIT DC Power RAP

OF 2.4 DADF DC Power RAP

Launch
DocuColor 250

05/16/05
13

Status Indicator RAPs

Power RAPs

Status Indicator RAPs

Power RAPs

05/16/05
2-14

Launch
DocuColor 250

002-770 RAP
Insufficient HDD capacity while processing the job template within a job.

Procedure
Perform dC355. If initializing HDD does not resolve the problem, replace the Hard Drive (PL
11.6).

Launch
DocuColor 250

05/16/05
15

Status Indicator RAPs

002-770

Status Indicator RAPs

002-770

05/16/05
2-16

Launch
DocuColor 250

003-318 RAP

003-319 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

IIT software failure.

IIT Video Driver Detection Fail. An internal processing error occurred in the ESS PWB.

Procedure

Procedure

If powering OFF then ON does not resolve the problem, perform the following:

If powering OFF then ON does not resolve the problem, perform the following:

1.

Reinstall the software.

1.

Reinstall the software.

2.

If the above action does not resolve the problem, replace ESS PWB (PL 11.5).

2.

If the above action does not resolve the problem, replace ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-17

Status Indicator RAPs

003-318 RAP, 003-319 RAP

003-320 RAP

003-321 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 1.)

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 2.)

Procedure

Procedure

If powering OFF then ON does not resolve the problem, perform the following:

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check ESS PWB and IIT/IPS PWB connections

1.

Check ESS PWB and IIT/IPS PWB connections

2.

Reinstall the software.

2.

Reinstall the software.

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

Status Indicator RAPs

003-320 RAP, 003-321 RAP

05/16/05
2-18

Launch
DocuColor 250

003-322 RAP

003-323 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 3.)

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 4.)

Procedure

Procedure

If powering OFF then ON does not resolve the problem, perform the following:

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check ESS PWB and IIT/IPS PWB connections

1.

Check ESS PWB and IIT/IPS PWB connections

2.

Reinstall the software.

2.

Reinstall the software.

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

Launch
DocuColor 250

05/16/05
2-19

Status Indicator RAPs

003-322 RAP, 003-323 RAP

003-324 RAP

003-325 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 5.)

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 6.)

Procedure

Procedure

If powering OFF then ON does not resolve the problem, perform the following:

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check ESS PWB and IIT/IPS PWB connections

1.

Check ESS PWB and IIT/IPS PWB connections

2.

Reinstall the software.

2.

Reinstall the software.

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

Status Indicator RAPs

003-324 RAP, 003-325 RAP

05/16/05
2-20

Launch
DocuColor 250

003-326 RAP

003-327 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 7.)

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 8.)

Procedure

Procedure

If powering OFF then ON does not resolve the problem, perform the following:

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check ESS PWB and IIT/IPS PWB connections

1.

Check ESS PWB and IIT/IPS PWB connections

2.

Reinstall the software.

2.

Reinstall the software.

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

Launch
DocuColor 250

05/16/05
2-21

Status Indicator RAPs

003-326 RAP, 003-327 RAP

003-328 RAP

003-329 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 9.)

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 10.)

Procedure

Procedure

If powering OFF then ON does not resolve the problem, perform the following:

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check ESS PWB and IIT/IPS PWB connections

1.

Check ESS PWB and IIT/IPS PWB connections

2.

Reinstall the software.

2.

Reinstall the software.

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

Status Indicator RAPs

003-328 RAP, 003-329 RAP

05/16/05
2-22

Launch
DocuColor 250

003-330 RAP

003-331 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 11.)

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 12.)

Procedure

Procedure

If powering OFF then ON does not resolve the problem, perform the following:

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check ESS PWB and IIT/IPS PWB connections

1.

Check ESS PWB and IIT/IPS PWB connections

2.

Reinstall the software.

2.

Reinstall the software.

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

Launch
DocuColor 250

05/16/05
2-23

Status Indicator RAPs

003-330 RAP, 003-331 RAP

003-332 RAP

003-333 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 13.)

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 14.)

Procedure

Procedure

If powering OFF then ON does not resolve the problem, perform the following:

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check ESS PWB and IIT/IPS PWB connections

1.

Check ESS PWB and IIT/IPS PWB connections

2.

Reinstall the software.

2.

Reinstall the software.

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

Status Indicator RAPs

003-332 RAP, 003-333 RAP

05/16/05
2-24

Launch
DocuColor 250

003-334 RAP

003-335 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 15.)

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 16.)

Procedure

Procedure

If powering OFF then ON does not resolve the problem, perform the following:

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check ESS PWB and IIT/IPS PWB connections

1.

Check ESS PWB and IIT/IPS PWB connections

2.

Reinstall the software.

2.

Reinstall the software.

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

Launch
DocuColor 250

05/16/05
2-25

Status Indicator RAPs

003-334 RAP, 003-335 RAP

003-336 RAP

003-337 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 17.)

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 18.)

Procedure

Procedure

If powering OFF then ON does not resolve the problem, perform the following:

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check ESS PWB and IIT/IPS PWB connections

1.

Check ESS PWB and IIT/IPS PWB connections

2.

Reinstall the software.

2.

Reinstall the software.

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5x)

Status Indicator RAPs

003-336 RAP, 003-337 RAP

05/16/05
2-26

Launch
DocuColor 250

003-338 RAP

003-339 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 19.)

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 20.)

Procedure

Procedure

If powering OFF then ON does not resolve the problem, perform the following:

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check ESS PWB and IIT/IPS PWB connections

1.

Check ESS PWB and IIT/IPS PWB connections

2.

Reinstall the software.

2.

Reinstall the software.

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

Launch
DocuColor 250

05/16/05
2-27

Status Indicator RAPs

003-338 RAP, 003-339 RAP

003-340 RAP

003-341 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 21.)

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 22.)

Procedure

Procedure

If powering OFF then ON does not resolve the problem, perform the following:

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check ESS PWB and IIT/IPS PWB connections

1.

Check ESS PWB and IIT/IPS PWB connections

2.

Reinstall the software.

2.

Reinstall the software.

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

Status Indicator RAPs

003-340 RAP, 003-341 RAP

05/16/05
2-28

Launch
DocuColor 250

003-342 RAP

003-343 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 23.)

ESS PWB detected a communication failure between IIT and ESS. (IIT-ESS Communication
Fail 24.)

Procedure

Procedure

If powering OFF then ON does not resolve the problem, perform the following:

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check ESS PWB and IIT/IPS PWB connections

1.

Check ESS PWB and IIT/IPS PWB connections

2.

Reinstall the software.

2.

Reinstall the software.

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

Launch
DocuColor 250

05/16/05
2-29

Status Indicator RAPs

003-342 RAP, 003-343 RAP

003-344 RAP

003-345 RAP

This status code is displayed for a power on hotline failure.

BSD-ON:5.15 Copy/Scan Image Input Processing (1 of 3) BSD

Procedure

X PIO Unmatch Fail 1. An abnormality with the X hot line was detected when an X job failure
was received from the IIT.

If powering OFF then ON does not resolve the problem, perform the following:
1.

Check the connection between IT/IPS PWB and ESS PWB.

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

Status Indicator RAPs

003-344 RAP, 003-345 RAP

Procedure
If powering OFF then ON does not resolve the problem, perform the following:
1.

05/16/05
2-30

Check the connection between IT/IPS PWB and ESS PWB.

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

Launch
DocuColor 250

003-346 RAP

003-750 RAP

BSD-ON:5.15 Copy/Scan Image Input Processing (1 of 3) BSD

Book Duplex-Insufficient Docs. Insufficient original sheets for a duplex book.

X PIO Unmatch Fail 2. An abnormality with the X hot line was detected when IIT image delivered was received from the IIT.

Procedure

Procedure

If powering OFF then ON does not resolve the problem, perform the following:
1.

Change the parameters and repeat the operation. If the problem continues, Power OFF
and then ON.
If powering OFF then ON does not resolve the problem, perform the following:
Software Mismatch. Reinstall the software

Check the connection between IT/IPS PWB and ESS PWB.

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-31

Status Indicator RAPs

003-346 RAP, 003-750 RAP

003-751 RAP

003-752 RAP

Under PANTHER Capacity (Scan). Was below the PANTHER capacity in the Scan service (IIT
sc).

This status code is displayed if 600dpi cannot be scanned (DADF).

Procedure
Procedure
Increase the resolution or enlarge the scan area (Width mm x Length mm).

Perform scanning below 400 dpi resolution or perform scanning in other than mixed
mode.

If powering OFF then ON does not resolve the problem, perform the following:

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check the connection between IT/IPS PWB and ESS PWB.

1.

2.

Replace IIT/IPS PWB (PL 13.8).

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

3.

Replace ESS PWB (PL 11.5).

Status Indicator RAPs

003-751 RAP, 003-752 RAP

05/16/05
2-32

Check the connection between IT/IPS PWB and ESS PWB.

Launch
DocuColor 250

003-753 RAP

003-754 RAP

This status code is displayed if over 300dpi cannot be scanned (DADF).

S2X Recoverable Error. A can recover? error was reported by the S2X.

Procedure

Procedure

Perform scanning below 200 dpi resolution.

Or perform scanning in other than mixed mode.

Execute the same job again.

If powering OFF then ON does not resolve the problem, perform the following:

If powering OFF then ON does not resolve the problem, perform the following:

1.

1.

Check the connection between IT/IPS PWB and ESS PWB.

2.

Replace IIT/IPS PWB (PL 13.8).

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

3.

Replace ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-33

Check the connection between IT/IPS PWB and ESS PWB.

Status Indicator RAPs

003-753 RAP, 003-754 RAP

003-755 RAP

003-757 RAP

S2X Command Error. S2X returned a command error.

This status code is displayed if over 400dpi cannot be scanned (DADF).

Procedure

Procedure

Execute the same job again.

If powering OFF then ON does not resolve the problem, perform the following:

Perform scanning at 300 dpi or lower resolution or perform scanning in other than mixed
mode.

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check the connection between IT/IPS PWB and ESS PWB.

2.

Replace IIT/IPS PWB (PL 13.8).

1.

Replace ESS PWB (PL 11.5).

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

3.

Status Indicator RAPs

003-755 RAP, 003-757 RAP

05/16/05
2-34

Check the connection between IT/IPS PWB and ESS PWB.

Launch
DocuColor 250

003-760 RAP

003-761 RAP

Scan Settings Error. Read settings were incorrect.

Incorrect Paper Tray Size. The paper size for the previously selected tray is different from the
paper size that was selected with APS.

Procedure

Abort the job. Change the parameters and repeat the operation.

Procedure

If powering OFF then ON does not resolve the problem, reinstall the IIT software.

Change the job activation parameters such as Tray No., Paper Size, and repeat the operation.
If powering OFF then ON does not resolve the problem, perform the following:
1.

Launch
DocuColor 250

05/16/05
2-35

Check the connection between IT/IPS PWB and ESS PWB.

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

Status Indicator RAPs

003-760 RAP, 003-761 RAP

003-763 RAP

003-764 RAP

Adjustment Chart Not Found. Error reading the contrast correction chart.

Adjustment Chart Not Found. Error reading the contrast correction chart.

Procedure

Procedure

Place the auto gradation adjustment chart properly and retry.

Abort the job. Change the parameters and repeat the operation.

If powering OFF then ON does not resolve the problem, reinstall the IIT software.

If powering OFF then ON does not resolve the problem, perform the following:
1.

Check the connection between IT/IPS PWB and ESS PWB.

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

Status Indicator RAPs

003-763 RAP, 003-764 RAP

05/16/05
2-36

Launch
DocuColor 250

003-780 RAP

003-795 RAP

Scan Image Compression Error. Read image compression error.

AMS Limit Error. When using the automatic magnification specification (AMS) it was outside
the magnification range (25% ~ 400%) after the original was automatically detected.

Procedure

Abort the job. Change the scan resolution parameters and repeat the operation.

Procedure

If powering OFF then ON does not resolve the problem, perform the following:

1.

2.
3.

Check the connection between IT/IPS PWB and ESS PWB.

Abort the job. Change the parameters and repeat the operation.
If powering OFF then ON does not resolve the problem, perform the following:

Replace IIT/IPS PWB (PL 13.8).

1.

Replace ESS PWB (PL 11.5).

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-37

Check the connection between IT/IPS PWB and ESS PWB.

Status Indicator RAPs

003-780 RAP, 003-795 RAP

003-940 RAP

003-942 RAP

This status code is displayed if the DAM Memory is insufficient.

Document Size Error. The size of the original could not be automatically recognized.

Procedure

Procedure

Cancel the job

Enter the appropriate value for the document size.

If powering OFF then ON does not resolve the problem, perform the following:

Clear the B/W setting for Color mode or the Side 2 cover image setting, and execute the
job again.
If powering OFF then ON does not resolve the problem, perform the following:
1.

Check the connection between IT/IPS PWB and ESS PWB.

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

Status Indicator RAPs

003-940 RAP, 003-942 RAP

05/16/05
2-38

1.

Check the connection between IT/IPS PWB and ESS PWB.

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

Launch
DocuColor 250

003-944 RAP

003-946 RAP

Image Repeat Count Fail. The image repeat count was incorrect, so images have been omitted.

Copy Vertical/Horizontal Difference (APS). Without rotation the image would be truncated, but
a paper size that cannot be rotated was selected.

Procedure

Procedure

Change the image repeat count parameter and repeat the operation.

Select an appropriate paper tray manually.

If powering OFF then ON does not resolve the problem, perform the following:

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check the connection between IT/IPS PWB and ESS PWB.

1.

2.

Replace IIT/IPS PWB (PL 13.8).

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

3.

Replace ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-39

Check the connection between IT/IPS PWB and ESS PWB.

Status Indicator RAPs

003-944 RAP, 003-946 RAP

003-947 RAP

003-948 RAP

Replaced Original Count Error. The number of original sheets replaced by the user was less
than the number of original sheets originally put into position.

Replaced Original MismatchThe originals that have been put into position are different (original
size, direction, or ACS color mode) from those before the replacement.

Procedure

Procedure

Since the number of documents is insufficient, reload the correct number of documents.

Return a document with the correct size again.

If powering OFF then ON does not resolve the problem, perform the following:

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check the connection between IT/IPS PWB and ESS PWB.

1.

2.

Replace IIT/IPS PWB (PL 13.8).

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

3.

Replace ESS PWB (PL 11.5).

Status Indicator RAPs

003-947 RAP, 003-948 RAP

05/16/05
2-40

Check the connection between IT/IPS PWB and ESS PWB.

Launch
DocuColor 250

003-952 RAP

003-955 RAP

Return Documents Color mismatch. The originals were replaced but the color of the originals
replaced by the user was different.

Documents Size Exchange Error. The function to prohibit mixed-size originals was selected
but, when originals were added, originals of a different size or direction were detected.

Procedure

Procedure

Return a document with the correct color again.

If powering OFF then ON does not resolve the problem, perform the following:

Reload the document.

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check the connection between IT/IPS PWB and ESS PWB.

1.

2.

Replace IIT/IPS PWB (PL 13.8).

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

3.

Replace ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-41

Check the connection between IT/IPS PWB and ESS PWB.

Status Indicator RAPs

003-952 RAP, 003-955 RAP

003-956 RAP

003-963 RAP

Documents Size Unknown Error. The platen was selected and the size of the original cannot
be specified (only applies to APS).

No APS Object Tray. There is no APS tray that can supply paper without truncating the image.
The image is larger than A3 or 17".

A tray other than TTM is not set up for APS and the image is larger than A4 or letter.

All trays set up for APS are broken.

Enter a document size from the Panel or select a tray.

All trays that could be set up for APS are not set up that way.

If powering OFF then ON does not resolve the problem, perform the following:

All trays have an irregular specification.

1.

Check the connection between IT/IPS PWB and ESS PWB.

All trays have the color attribute and the copies are black-and-white.

2.

Replace IIT/IPS PWB (PL 13.8).

All trays have the black-and-white attribute and the copies are color.

3.

Replace ESS PWB (PL 11.5).

Procedure

Procedure

Select the tray and retry.

If powering OFF then ON does not resolve the problem, perform the following:
1.

Status Indicator RAPs

003-956 RAP, 003-963 RAP

05/16/05
2-42

Check the connection between IT/IPS PWB and ESS PWB.

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

Launch
DocuColor 250

003-965 RAP

003-966 RAP

ATS/APS No Paper. There is no paper in the trays that can be selected with APS.

AATS/APS No Destination Error. There are no trays that can be selected with APS.

Procedure

Procedure

Add paper.

If the problem occurs frequently, check the No Paper Sensor of the tray.

If powering OFF then ON does not resolve the problem, perform the following:

1.

1.

Check the connection between IT/IPS PWB and ESS PWB.

2.

Replace IIT/IPS PWB (PL 13.8).

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

3.

Replace ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-43

Change the setting and retry.

If powering OFF then ON does not resolve the problem, perform the following:
Check the connection between IT/IPS PWB and ESS PWB.

Status Indicator RAPs

003-965 RAP, 003-966 RAP

003-968 RAP

003-969 RAP

Punch Position Error. It is not possible to punch at the selected location.

Punch Size ErrorIt is not possible to punch with the selected paper size.

Procedure

Procedure

Clear Punching and retry.

If powering OFF then ON does not resolve the problem, perform the following:

Specify an appropriate punch position, clear Punching or cancel Punch, and execute the
job again.
If powering OFF then ON does not resolve the problem, perform the following:

1.

1.

Check the connection between IT/IPS PWB and ESS PWB.

2.

Replace IIT/IPS PWB (PL 13.8).

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

3.

Replace ESS PWB (PL 11.5).

Status Indicator RAPs

003-968 RAP, 003-969 RAP

05/16/05
2-44

Check the connection between IT/IPS PWB and ESS PWB.

Launch
DocuColor 250

003-972 RAP

003-973 RAP

Maximum Stored Page Over Flow. The number of original sheets exceeded the maximum
number of sheets that can be stored.

Every Direction DifferenceThe directions of the original and the image are different, and the
image would be truncated if it isn't rotated, but it isn't possible to rotate.

Procedure

Procedure

Keep the qty of docs within the max qty of docs to be stored.

If powering OFF then ON does not resolve the problem, perform the following:

Start, leaving the condition as it is, or cancel the job.

If powering OFF then ON does not resolve the problem, perform the following:

1.

Check the connection between IT/IPS PWB and ESS PWB.

1.

2.

Replace IIT/IPS PWB (PL 13.8).

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

3.

Replace ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-45

Check the connection between IT/IPS PWB and ESS PWB.

Status Indicator RAPs

003-972 RAP, 003-973 RAP

003-974 RAP

003-977 RAP

Next Original SpecificationAll the originals that were put into position have been scanned.

Document Miss Match (Multi Scan). The originals were replaced during consecutive page
copying or duplex book scanning.

Procedure

Decide whether there is another document.

Procedure

If powering OFF then ON does not resolve the problem, perform the following:

Reload a correct size document and resume operation.

1.

Check the connection between IT/IPS PWB and ESS PWB.

If powering OFF then ON does not resolve the problem, perform the following:

2.

Replace IIT/IPS PWB (PL 13.8).

1.

Replace ESS PWB (PL 11.5).

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

3.

Status Indicator RAPs

003-974 RAP, 003-977 RAP

05/16/05
2-46

Check the connection between IT/IPS PWB and ESS PWB.

Launch
DocuColor 250

003-978 RAP

003-980 RAP

Color Document Mismatch (Multi Scan).

Staple Position Error. It is not possible to staple at the specified location.

1.

The originals were replaced during consecutive page copying, or as book, or during
poster scanning.

2.

In a multi-scan job on the platen (consecutive page copying, as book, or poster), there
was motion that accompanied the replacement of the originals, and the user replaced
originals with a different size from before, or replaced originals with a different color for
ACS.

Procedure

Procedure

Reload a correct size paper and resume operation.

Specify a Staple position again, change the setting, or cancel Staple, and execute the
same job again.
If powering OFF then ON does not resolve the problem, perform the following:
1.

Check the connection between IT/IPS PWB and ESS PWB.

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

If powering OFF then ON does not resolve the problem, perform the following:
1.

Check the connection between IT/IPS PWB and ESS PWB.

2.

Replace IIT/IPS PWB (PL 13.8).

3.

Replace ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-47

Status Indicator RAPs

003-978 RAP, 003-980 RAP

003-981 RAP

003-982 RAP

Staple Size Error. It is not possible to staple with the selected paper size.

IITsc HDD Access Error. HDD was determined to be full during a collation job, destination storage job, or insertion job.

Procedure

Specify a Staple position again, change the setting, or cancel Staple, and execute the
same job again.

If powering OFF then ON does not resolve the problem, perform the following:

Procedure

Process or delete the jobs (documents) stored in the same HDD partition, and repeat the
operation.

1.

Check the connection between IT/IPS PWB and ESS PWB.

If the problem continues, expand the HDD partition size of the Copy service.

2.

Replace IIT/IPS PWB (PL 13.8).

If the problem persists, go to dC355 Hard Disk Drive Diagnostics/Setup.

3.

Replace ESS PWB (PL 11.5).

Status Indicator RAPs

003-981 RAP, 003-982 RAP

05/16/05
2-48

Launch
DocuColor 250

005-121 RAP

005-122 RAP

BSD-ON:5.5 Document Feeding BSD

BSD-ON:5.6 Document Preregistration BSD

DADF Feed Sensor ON Jam

DADF Simplex/Side 1 Pre Reg Sensor ON Jam

1.

The feed sensor did not come on within a given time after the start of pre-feed.

1.

2.

In the duplex case, the feed sensor did not detect the original within a given time after the
start of the first feed operation (feed motor ON (CW)).

The pre-Reg sensor did not come on within a given time after the feed sensor came on for
the first original.

2.

The pre-Reg sensor did not come on within a given time after the start of the pre-registration operation for the second or later original.

DC330 Code to Check

[005-204] DADF Feed Sensor

DC330 Code to Check

[005-062] DADF Feed Clutch

[005-206] Pre Reg Sensor

[005-001] DADF Feed Motor

[005-001] DADF Feed Motor

[005-062] DADF Feed Clutch

[005-015] DADF Pre Reg Motor

Procedure
Check the following:

Document Path for a foreign object/a burr/a piece of paper

Procedure

Check for any damaged/out-of-spec/improperly loaded document

Check the following:

Feed Roll/Nudger Roll for dirt/paper particles/wear/a poor rotation

Document Path for a foreign object/a burr/a piece of paper

Drive gears for wear/breakage

Check for any damaged/out-of-spec/improperly loaded document

Feed Clutch for an improper operation

Feed Roll/Nudger Roll for dirt/paper particles/wear/a poor rotation

Feed Motor for a poor rotation

Pre Reg Roll for dirt/paper particles/wear/a poor rotation

Drive Belt for poor tension

Drive gears for wear/breakage

Check if Nudger Roll is properly nipping.

Feed Clutch for an improper operation

Check the following for an open wire or poor contact:

Check the following for an open wire or poor contact:

DADF Feed Sensor J762-2 to DADF PWB J754-A5

DADF Pre Reg Sensor J763-2 to DADF PWB J754-A8

DADF Feed Sensor J762-1 to DADF PWB J754-A6

DADF Pre Reg Sensor J763-1 to DADF PWB J754-A9

DADF Feed Sensor J762-3 to DADF PWB J754-A4

DADF Pre Reg Sensor J763-3 to DADF PWB J754-A7

DADF PWB for a problem (PL 14.3)

Launch
DocuColor 250

05/16/05
2-49

DADF PWB for a problem (PL 14.3)

Status Indicator RAPs

005-121 RAP, 005-122 RAP

005-123 RAP

005-124 RAP

BSD-ON:5.7 Document Registration BSD

BSD-ON:5.7 Document Registration BSD

DADF Simplex/Side 1 Reg Sensor ON Jam. The Reg sensor did not come on within a given
time after the pre-Reg sensor came on.

DADF Lead Reg Sensor ON Jam. The lead Reg sensor did not come on within a given time
after the start of reading (Reg motor ON).

DC330 Code to Check

DC330 Code to Check

[005-110] Reg Sensor

[005-207] Lead Reg Sensor

[005-062] DADF Feed Clutch

[005-026] DADF Reg Motor

[005-015] DADF Pre Reg Motor

Procedure

[005-065] Baffle Solenoid

Check the following:

Procedure

Document Path for a foreign object/a burr/a piece of paper

Check the following:

Check for any damaged/out-of-spec document.

Document Path for a foreign object/a burr/a piece of paper

Reg Roll for dirt/paper particles/wear/a poor rotation

Check for any damaged/out-of-spec document

Drive gears for wear/breakage

Check if Baffle is properly closed (Baffle Solenoid is also properly operating).

Check the following for an open wire or poor contact:

Pre Reg Roll/Pinch Roll for dirt/paper particles/wear/a poor rotation

Lead Reg Sensor J779-2 to DADF PWB J757-B8

Drive gears for wear/breakage

Lead Reg Sensor J779-1 to DADF PWB J757-B9

Check the following for an open wire or poor contact:

Lead Reg Sensor J779-3 to DADF PWB J757-B7

DADF Reg Sensor J776-2 to DADF PWB J757-A8

DADF Reg Sensor J776-1 to DADF PWB J757-A9

DADF Reg Sensor J776-3 to DADF PWB J757-A7

DADF PWB for a problem (PL 14.3)

DADF PWB for a problem (PL 14.3)

Status Indicator RAPs

005-123 RAP, 005-124 RAP

05/16/05
2-50

Launch
DocuColor 250

005-125 RAP

005-126 RAP

BSD-ON:5.7 Document Registration BSD

BSD-ON:5.8 Document Scan Positioning BSD

DADF Reg Sensor OFF Jam. The lead Reg sensor did not turn off within a given time after the
start of reading (Reg motor ON).

DADF Out Sensor ON Jam. The out sensor did not come on within a given time after the start
of reading (Reg motor ON).

DC330 Code to Check

DC330 Code to Check

[005-110] Reg Sensor

[005-208] Out Sensor

[005-026] DADF Reg Motor

[005-037] Platen Motor

[005-037] Platen Motor

[005-026] DADF Reg Motor

Procedure

Procedure

Check the following:

Check the following:

Document Path for a foreign object/a burr/a piece of paper

Document Path for a foreign object/a burr/a piece of paper

Check for any damaged/out-of-spec document

Check for any damaged/out-of-spec document

Reg Roll for dirt/paper particles/wear/a poor rotation

Reg Roll for dirt/paper particles/wear/a poor rotation

Platen Roll for dirt/paper particles/wear/a poor rotation

Platen Roll for dirt/paper particles/wear/a poor rotation

Drive gears/Belt for wear/breakage/poor tension

Out Roll for dirt/paper particles/wear/a poor rotation

Check the following for an open wire or poor contact:

Drive gears/Belt for wear/breakage/poor tension

DADF Reg Sensor J776-2 to DADF PWB J757-A8

DADF Reg Sensor J776-1 to DADF PWB J757-A9

Out Sensor J778-2 to DADF PWB J757-B5

DADF Reg Sensor J776-3 to DADF PWB J757-A7

Out Sensor J778-1 to DADF PWB J757-B6

Out Sensor J778-3 to DADF PWB J757-B4

DADF PWB for a problem (PL 14.3)

Launch
DocuColor 250

05/16/05
2-51

Check the following for an open wire or poor contact:

DADF PWB for a problem (PL 14.3)

Status Indicator RAPs

005-125 RAP, 005-126 RAP

005-127 RAP

005-128 RAP

BSD-ON:5.8 Document Scan Positioning BSD

BSD-ON:5.10 Document Exit BSD

DADF Out Sensor OFF Jam. The out sensor did not turn off within a given time after the Reg
sensor turned off.

DADF Exit Sensor 1 ON Jam (Simplex Mode). In simplex mode, exit sensor #1 did not come
on within a given time after the out sensor turned off.

DC330 Code to Check

DC330 Code to Check

[005-208] Out Sensor

[005-209] DADF Exit Sensor 1

[005-037] Platen Motor

[005-037] Platen Motor

[005-026] DADF Reg Motor

[005-048] DADF Exit Motor

[005-068/067] Simp/Dup Gate Solenoid

[005-068/067] Simp/Dup Gate Solenoid

Procedure

Procedure

Check the following:

Check the following:

Document Path for a foreign object/a burr/a piece of paper

Document Path for a foreign object/a burr/a piece of paper

Check for any damaged/out-of-spec document.

Check for any damaged/out-of-spec document.

Reg Roll for dirt/paper particles/wear/a poor rotation

Reg Roll for dirt/paper particles/wear/a poor rotation

Platen Roll for dirt/paper particles/wear/a poor rotation

Platen Roll for dirt/paper particles/wear/a poor rotation

Out Roll for dirt/paper particles/wear/a poor rotation

Out Roll for dirt/paper particles/wear/a poor rotation

Simp/Dup Gate for an improper operation (Simp/Dup Gate Solenoid for an improper operation)

Simp/Dup Gate for an improper operation (Simp/Dup Gate Solenoid for an improper operation)

Drive gears/Belt for wear/breakage/poor tension

Drive gears/Belt for wear/breakage/poor tension

Check the following for an open wire or poor contact:

Check the following for an open wire or poor contact:

Out Sensor J778-2 to DADF PWB J757-B5

DADF Exit Sensor 1 J774-2 to DADF PWB J757-A2

Out Sensor J778-1 to DADF PWB J757-B6

DADF Exit Sensor 1 J774-1 to DADF PWB J757-A3

Out Sensor J778-3 to DADF PWB J757-B4

DADF Exit Sensor 1 J774-3 to DADF PWB J757-A1

DADF PWB for a problem (PL 14.3)

Status Indicator RAPs

005-127 RAP, 005-128 RAP

05/16/05
2-52

DADF PWB for a problem (PL 14.3)

Launch
DocuColor 250

005-129 RAP

005-130 RAP

BSD-ON:5.10 Document Exit BSD

BSD-ON:5.9 Document Inversion BSD

DADF Exit Sensor 1 OFF Jam (Simplex Mode). In simplex mode, exit sensor #1 did not turn off
within a given time after the out sensor turned off.

DADF Invert Sensor ON Jam (Duplex Mode). In duplex mode, the invert sensor did not come
on within a given time after the out sensor came on.

DC330 Code to Check

DC330 Code to Check

[005-209] DADF Exit Sensor 1

[005-211] Invert Sensor 1

[005-037] Platen Motor

[005-037] Platen Motor

[005-048] DADF Exit Motor

[005-068/067] Simp/Dup Gate Solenoid

[005-068/067] Simp/Dup Gate Solenoid

Procedure

Procedure

Check the following:

Check the following:

Document Path for a foreign object/a burr/a piece of paper

Document Path for a foreign object/a burr/a piece of paper

Check for any damaged/out-of-spec document.

Check for any damaged/out-of-spec document.

Platen Roll for dirt/paper particles/wear/a poor rotation

Reg Roll for dirt/paper particles/wear/a poor rotation

Out Roll for dirt/paper particles/wear/a poor rotation

Platen Roll for dirt/paper particles/wear/a poor rotation

Out Roll for dirt/paper particles/wear/a poor rotation

Simp/Dup Gate for an improper operation (Simp/Dup Gate Solenoid for an improper operation)

No.1 Exit Roll for dirt/paper particles/wear/a poor rotation

Drive gears/Belt for wear/breakage/poor tension

Exit Area for a foreign object/the deformed Static Elimination Brush

Check the following for an open wire or poor contact:

Simp/Dup Gate for an improper operation (Simp/Dup Gate Solenoid for an improper operation)

Invert Sensor 1 J777-2 to DADF PWB J757-B2

Invert Sensor 1 J777-1 to DADF PWB J757-B3

Drive gears/Belt for wear/breakage/poor tension

Invert Sensor 1 J777-3 to DADF PWB J757-B1

Check the following for an open wire, short or poor contact:

DADF Exit Sensor 1 J774-2 to DADF PWB J757-A2

DADF Exit Sensor 1 J774-1 to DADF PWB J757-A3

DADF Exit Sensor 1 J774-3 to DADF PWB J757-A1

DADF PWB for a problem (PL 14.3)

DADF PWB for a problem (PL 14.3)

Launch
DocuColor 250

05/16/05
2-53

Status Indicator RAPs

005-129 RAP, 005-130 RAP

005-131 RAP

005-132 RAP

BSD-ON:5.9 Document Inversion BSD

BSD-ON:5.9 Document Inversion BSD

DADF Invert Sensor On Jam (Inverting).

DADF Invert SNR on Jam 2.

Initial Actions

Initial Actions

Check the condition of the document.

Check the condition of the document.

Turn the power OFF then ON.

Turn the power OFF then ON.

Procedure

Procedure

Check the condition of the document condition, dog ears, damage, or nicks. The document is
OK.
Y
N
Remove/replace damaged document/documents.

Check the condition of the document condition, dog ears, damage, or nicks. The document is
OK.
Y
N
Remove/replace damaged document/documents.

Check the Transport Roll for wear, deterioration, damaged and/or paper dust. The Transport
Roll is OK.
Y
N
Replace the worn, deteriorated, or damaged Transport Roll.

Check the Transport Roll for wear, deterioration, damaged and/or paper dust. The Transport
Roll is OK.
Y
N
Replace the worn, deteriorated, or damaged Transport Roll.

Check for foreign substances, distortion and paper dust in the paper transport path. The
paper transport path is OK.
Y
N
Remove the foreign substances and paper dust. Correct the distortion.

Check for foreign substances, distortion and paper dust in the paper transport path. The
paper transport path is OK.
Y
N
Remove the foreign substances and paper dust. Correct the distortion.

Enter dC330 [005-211 Invert Sensor]. Actuate the Invert Sensor 1 with paper. The
changes.
Y
N
Go to OF 99-1 to check out the Invert Sensor 1 (PL 14.22).

Enter dC330 [005-211 Invert Sensor]. Actuate the Invert Sensor 1 with paper. The
changes.
Y
N
Go to OF 99-1 to check out the Invert Sensor 1 (PL 14.22).

display

Enter dC330 [005-026 DADF Reg Motor]. The DADF Reg Motor comes ON.
Y
N
Go to OF 99-9 to check out the DADF Reg Motor (PL 14.8).
Enter dC330 [005-110 Reg Sensor]. Actuate the DADF Reg Sensor with paper. The
changes.
Y
N
Go to OF 99-1 to check out the DADF Reg Sensor (PL 14.25).

display

Check the condition of the Invert Gate. The Invert Gate move smoothly.
Y
N
Replace the parts that are interfering with the Invert Gate operation.
display

Enter dC330 [005-026 DADF Reg Motor]. The DADF Reg Motor comes ON.
Y
N
Go to OF 99-9 to check out the DADF Reg Motor (PL 14.8).
Replace the DADF PWB (PL 14.3).

Replace the DADF PWB (PL 14.3).

Status Indicator RAPs

005-131 RAP, 005-132 RAP

05/16/05
2-54

Launch
DocuColor 250

005-133 RAP

005-134 RAP

BSD-ON:5.9 Document Inversion BSD

BSD-ON:5.9 Document Inversion BSD

DADF Invert Sensor OFF Jam. In duplex mode, the invert sensor did not turn off within a given
time after the out sensor turned off.

DADF Invert SNR off Jam (Inv).

Initial Actions
DC330 Code to Check

Check the condition of the document.

[005-211] Invert Sensor 1

Turn the power OFF then ON.

[005-037] Platen Motor

[005-001] DADF Feed Motor

Procedure

[005-068/067] Simp/Dup Gate Solenoid

[005-070] Invert Roll Nip/Release Solenoid

Check the condition of the document condition, dog ears, damage, or nicks. The document is
OK.
Y
N
Remove/replace damaged document/documents.

Procedure
Check the following:

Document Path for a foreign object/a burr/a piece of paper

Check for any damaged/out-of-spec document.

Platen Roll for dirt/paper particles/wear/a poor rotation

Out Roll for dirt/paper particles/wear/a poor rotation

Simp/Dup Gate for an improper operation (Simp/Dup Gate Solenoid for an improper operation)

Invert Roll for an improper Nip/Release operation (Invert Roll Nip/Release Solenoid for an
improper operation)

Invert Roll for dirt/paper particles/wear/a poor rotation

Drive gears/Belt for wear/breakage/poor tension

Check the following for an open wire, short or poor contact:

Invert Sensor 1 J777-2 to DADF PWB J757-B2

Invert Sensor 1 J777-1 to DADF PWB J757-B3

Invert Sensor 1 J777-3 to DADF PWB J757-B1

DADF PWB for a problem (PL 14.3)

Check the Transport Roll for wear, deterioration, damaged and/or paper dust. The Transport
Roll is OK.
Y
N
Replace the worn, deteriorated, or damaged Transport Roll.
Check for foreign substances, distortion and paper dust in the paper transport path. The
paper transport path is OK.
Y
N
Remove the foreign substances and paper dust. Correct the distortion.
Enter dC330 [005-211 Invert Sensor]. Actuate the Invert Sensor 1 with paper. The
changes.
Y
N
Go to OF 99-1 to check out the Invert Sensor 1 (PL 14.22).

display

Enter dC330 [005-110 Reg Sensor]. Actuate the DADF Reg Sensor with paper. The
changes.
Y
N
Go to OF 99-1 to check out the DADF Reg Sensor (PL 14.25).

display

Enter dC330 [005-026 DADF Reg Motor]. The DADF Reg Motor comes ON.
Y
N
Go to OF 99-9 to check out the DADF Reg Motor (PL 14.8).
Replace the DADF PWB (PL 14.3).

Launch
DocuColor 250

05/16/05
2-55

Status Indicator RAPs

005-133 RAP, 005-134 RAP

005-135 RAP

005-136 RAP

BSD-ON:5.6 Document Preregistration BSD

BSD-ON:5.7 Document Registration BSD

DADF Pre Reg Sensor ON Jam (Invert). During an invert operation the pre-Reg sensor did not
come on within a given time after the start of the feed motor reverse revolution.

DADF Reg Sensor ON Jam (Invert). During an invert operation the Reg sensor did not come
on within a given time after the pre-Reg sensor came on.

DC330 Code to Check

DC330 Code to Check

[005-206] Pre Reg Sensor

[005-110] Reg Sensor

[005-037] Platen Motor

[005-070] Invert Roll Nip/Release Solenoid

[005-001] DADF Feed Motor

[005-015] DADF Pre Reg Motor

[005-070] Invert Roll Nip/Release Solenoid

[005-001] DADF Feed Motor

[005-069] Exit Gate Solenoid

[005-065] Baffle Solenoid

Procedure

Procedure

Check the following:

Check the following:

Document Path for a foreign object/a burr/a piece of paper

Document Path for a foreign object/a burr/a piece of paper

Check for any damaged/out-of-spec document.

Check for any damaged/out-of-spec document.

Invert Roll for an improper Nip/Release operation (Invert Roll Nip/Release Solenoid for an
improper operation)

Check if Baffle is properly closed (Baffle Solenoid also properly operates)

Pre Reg Roll/Pinch Roll for dirt/paper particles/wear/a poor rotation

Invert Roll for dirt/paper particles/wear/a poor rotation

Invert Roll for dirt/paper particles/wear/a poor rotation

Pre Reg Roll for dirt/paper particles/wear/a poor rotation

Exit Gate for an improper operation (Exit Gate Solenoid for an improper operation)

Invert Roll for an improper Nip/Release operation (Invert Roll Nip/Release Solenoid for an
improper operation)

Drive gears/Belt for wear/breakage/poor tension

Drive gears for wear/breakage

Check the following for an open wire or poor contact:

Check the following for an open wire or poor contact:

DADF Pre Reg Sensor J763-2 to DADF PWB J754-A8

DADF Reg Sensor J776-2 to DADF PWB J757-A8

DADF Pre Reg Sensor J763-1 to DADF PWB J754-A9

DADF Reg Sensor J776-1 to DADF PWB J757-A9

DADF Pre Reg Sensor J763-3 to DADF PWB J754-A7

DADF Reg Sensor J776-3 to DADF PWB J757-A7

DADF PWB for a problem (PL 14.3)

Status Indicator RAPs

005-135 RAP, 005-136 RAP

05/16/05
2-56

DADF PWB for a problem (PL 14.3)

Launch
DocuColor 250

005-137 RAP

005-138 RAP

BSD-ON:5.10 Document Exit BSD

BSD-ON:5.10 Document Exit BSD

DADF Exit Sensor 2 ON Jam. During a reverse revolution expelling operation, exit sensor #2
did not come on within a given time after the start of the feed motor reverse revolution.

DADF Exit Sensor 1 ON JamDuring a reverse revolution expelling operation, exit sensor #1 did
not come on within a given time after exit sensor #2 came on.

DC330 Code to Check

DC330 Code to Check

[005-210] DADF Exit Sensor 2

[005-209] DADF Exit Sensor 1

[005-001] DADF Feed Motor

[005-001] DADF Feed Motor

[005-048] DADF Exit Motor

[005-048] DADF Exit Motor

[005-070] Invert Roll Nip/Release Solenoid

[005-070] Invert Roll Nip/Release Solenoid

[005-069] Exit Gate Solenoid

[005-069] Exit Gate Solenoid

Procedure

Procedure

Check the following:

Check the following:

Document Path for a foreign object/a burr/a piece of paper

Document Path for a foreign object/a burr/a piece of paper

Check for any damaged/out-of-spec document.

Check for any damaged/out-of-spec document.

Invert Roll for dirt/paper particles/wear/a poor rotation

Invert Roll for dirt/paper particles/wear/a poor rotation

No.2 Exit Roll for dirt/paper particles/wear/a poor rotation

No.2 Exit Roll for dirt/paper particles/wear/a poor rotation

Exit Gate for an improper operation (Exit Gate Solenoid for an improper operation)

Exit Gate for an improper operation (Exit Gate Solenoid for an improper operation)

Drive gears/Belt for wear/breakage/poor tension

Drive gears/Belt for wear/breakage/poor tension

Check the following for an open wire, short or poor contact:

Check the following for an open wire or poor contact:

DADF Exit Sensor 2 J775-2 to DADF PWB J757-A5

DADF Exit Sensor 1 J774-2 to DADF PWB J757-A2

DADF Exit Sensor 2 J775-1 to DADF PWB J757-A6

DADF Exit Sensor 1 J774-1 to DADF PWB J757-A3

DADF Exit Sensor 2 J775-3 to DADF PWB J757-A4

DADF Exit Sensor 1 J774-3 to DADF PWB J757-A1

DADF PWB for a problem (PL 14.3)

Launch
DocuColor 250

05/16/05
2-57

DADF PWB for a problem (PL 14.3)

Status Indicator RAPs

005-137 RAP, 005-138 RAP

005-139 RAP

005-141 RAP

BSD-ON:5.9 Document Inversion BSD

BSD-ON:5.5 Document Feeding BSD

DADF Invert SNR off Jam.

DADF Feed Sensor OFF Jam. The pre-Reg sensor turned off before the feed sensor turned
off.

Initial Actions

Check the condition of the document.

DC330 Code to Check

Turn the power OFF then ON.

[005-204] DADF Feed Sensor

[005-206] Pre Reg Sensor

Procedure

[005-015] DADF Pre Reg Motor

Check the condition of the document condition, dog ears, damage, or nicks. The document is
OK.
Y
N
Remove/replace damaged document/documents.

Procedure

Check for any damaged/out-of-spec document.

Check the Transport Roll for wear, deterioration, damaged and/or paper dust. The Transport
Roll is OK.
Y
N
Replace the worn, deteriorated, or damaged Transport Roll.

Retard Roll for dirt/paper particles/wear/a poor rotation

Check for foreign substances, distortion and paper dust in the paper transport path. The
paper transport path is OK.
Y
N
Remove the foreign substances and paper dust. Correct the distortion.
Enter dC330 [005-211 Invert Sensor]. Actuate the Invert Sensor 1 with paper. The
changes.
Y
N
Go to OF 99-1 to check out the Invert Sensor 1 (PL 14.22).

display

Check the following:

Document Path for a foreign object/a burr/a piece of paper

Torque Limiter for a problem (PL 14.26)

Feed Roll/Nudger Roll for dirt/paper particles/wear/a poor rotation

Check if any out-of-spec doc was transported.

Check the following for an open wire or poor contact:

DADF Pre Reg Sensor J774-2 to DADF PWB J757-A8

DADF Pre Reg Sensor J774-1 to DADF PWB J757-A9

DADF Pre Reg Sensor J774-3 to DADF PWB J757-A7

DADF PWB for a problem (PL 14.3)

Enter dC330 [005-026 DADF Reg Motor]. The DADF Reg Motor comes ON.
Y
N
Go to OF 99-9 to check out the DADF Reg Motor (PL 14.8).
Check the condition of the Invert Gate for deformities, damage and/or smooth operation. The
Invert Gate is OK.
Y
N
Replace the parts that are interfering with the operation of the Invert Gate.
Enter dC330 [005-110 Reg Sensor]. Actuate the DADF Reg Sensor with paper. The
changes.
Y
N
Go to OF 99-1 to check out the DADF Reg Sensor (PL 14.25).

display

Enter dC330 [005-070 Nip Release Sol]. The Invert Roll Nip Release Solenoid operates
without noise or binding.
Y
N
Go to OF 99-8 Invert Roll Nip Release Solenoid (PL 14.11).
Replace the DADF PWB (PL 14.3).
Status Indicator RAPs

005-139 RAP, 005-141 RAP

05/16/05
2-58

Launch
DocuColor 250

005-142 RAP

005-143 RAP

BSD-ON:5.10 Document Exit BSD

BSD-ON:5.10 Document Exit BSD

DADF Exit Sensor 1 OFF Jam (Duplex Mode). During a reverse revolution expelling operation,
exit sensor #1 did not turn off within a given time after exit sensor #1 came on.

DADF Exit Sensor 2 OFF Jam. Exit sensor #2 did not turn off within a given time after exit sensor #2 came on.

DC330 Code to Check

DC330 Code to Check

[005-209] DADF Exit Sensor 1

[005-210] DADF Exit Sensor 2

[005-001] DADF Feed Motor

[005-001] DADF Feed Motor

[005-048] DADF Exit Motor

[005-048] DADF Exit Motor

Procedure

[005-069] Exit Gate Solenoid

Check the following:

Procedure

Document Path for a foreign object/a burr/a piece of paper

Check the following:

Check for any damaged/out-of-spec document.

Document Path for a foreign object/a burr/a piece of paper

Invert Roll for dirt/paper particles/wear/a poor rotation

Check for any damaged/out-of-spec document.

No.1 Exit Roll for dirt/paper particles/wear/a poor rotation

Invert Roll for dirt/paper particles/wear/a poor rotation

No.2 Exit Roll for dirt/paper particles/wear/a poor rotation

No.1 Exit Roll for dirt/paper particles/wear/a poor rotation

Document Output Area for a foreign object

No.2 Exit Roll for dirt/paper particles/wear/a poor rotation

Exit Gate for an improper operation (Exit Gate Solenoid for an improper operation)

Check the document output area for an object that prevents a document output.

Drive gears/Belt for wear/breakage/poor tension

Exit Gate for an improper operation (Exit Gate Solenoid for an improper operation)

Check the following for an open wire or poor contact:

Drive gears/Belt for wear/breakage/poor tension

DADF Exit Sensor 1 J774-2 to DADF PWB J757-A2

DADF Exit Sensor 1 J774-1 to DADF PWB J757-A3

DADF Exit Sensor 2 J775-2 to DADF PWB J757-A5

DADF Exit Sensor 1 J774-3 to DADF PWB J757-A1

DADF Exit Sensor 2 J775-1 to DADF PWB J757-A6

DADF Exit Sensor 2 J775-3 to DADF PWB J757-A4

DADF PWB for a problem (PL 14.3)

Launch
DocuColor 250

05/16/05
2-59

Check the following for an open wire, short or poor contact:

DADF PWB for a problem (PL 14.3)

Status Indicator RAPs

005-142 RAP, 005-143 RAP

005-144 RAP

005-145 RAP

BSD-ON:5.6 Document Preregistration BSD

BSD-ON:5.7 Document Registration BSD

DADF Too First Pre Reg Sensor ON Jam. The pre Reg sensor came on before a given time
due to original skew.

DADF Reg Sensor Off Jam (Invert).

Initial Actions
DC330 Code to Check

Check the condition of the document.

[005-206] Pre Reg Sensor

Turn the power OFF then ON.

[005-001] DADF Feed Motor

[005-062] DADF Feed Clutch

Procedure

[005-015] DADF Pre Reg Motor

Check the condition of the document condition, dog ears, damage, or nicks. The document is
OK.
Y
N
Remove/replace damaged document/documents.

Procedure
Check the following:

Check if the document guides are properly set.

Document Path for a foreign object/a burr/a piece of paper

Nudger Roll for uniform contact with the tray loaded with documents.

Feed Roll/Retard Roll for uniform contact with the document.

Check for any damaged/curled/out-of-spec/improperly loaded doc.

Check for an out-of-spec combination of sizes (Mixed Sizes)

Check the following for an open wire or poor contact:

DADF Pre Reg Sensor J763-2 to DADF PWB J754-A8

DADF Pre Reg Sensor J763-1 to DADF PWB J754-A9

DADF Pre Reg Sensor J763-3 to DADF PWB J754-A7

DADF PWB for a problem (PL 14.3)

Check the Transport Roll for wear, deterioration, damaged and/or paper dust. The Transport
Roll is OK.
Y
N
Replace the worn, deteriorated, or damaged Transport Roll.
Check for foreign substances, distortion and paper dust in the paper transport path. The
paper transport path is OK.
Y
N
Remove the foreign substances and paper dust. Correct the distortion.
Enter dC330 [005-211 Invert Sensor]. Actuate the Invert Sensor 1 with paper. The
changes.
Y
N
Go to OF 99-1 to check out the Invert Sensor 1 (PL 14.22).

display

Enter dC330 [005-026 DADF Reg Motor]. The DADF Reg Motor comes ON.
Y
N
Go to OF 99-9 to check out the DADF Reg Motor (PL 14.8).
Enter dC330 [005-001 DADF Feed Motor (Speed 1)]. The Feed Motor comes ON.
Y
N
Go to OF 99-9 DADF Feed Motor (PL 14.6).
Enter dC330 [005-110 Reg Sensor]. Actuate the DADF Reg Sensor with paper. The
changes.
Y
N
Go to OF 99-1 to check out the DADF Reg Sensor (PL 14.25).

display

Check the condition of the Invert Gate for deformities, damage and/or smooth operation. The
Invert Gate is OK.
Y
N
Replace the parts that are interfering with the operation of the Invert Gate.
Enter dC330 [005-070 Nip Release Sol]. The Invert Roll Nip Release Solenoid operates
without noise or binding.
Status Indicator RAPs

005-144 RAP, 005-145 RAP

05/16/05
2-60

Launch
DocuColor 250

N
Go to OF 99-8 Invert Roll Nip Release Solenoid (PL 14.11).

Replace the DADF PWB (PL 14.3).

005-146 RAP
BSD-ON:5.6 Document Preregistration BSD
DADF Pre Reg Sensor Off Jam.

Initial Actions

Check the condition of the document.

Turn the power OFF then ON.

Procedure
Check the condition of the document condition, dog ears, damage, or nicks. The document is
OK.
Y
N
Remove/replace damaged document/documents.
Check the Transport Roll for wear, deterioration, damaged and/or paper dust. The Transport
Roll is OK.
Y
N
Replace the worn, deteriorated, or damaged Transport Roll.
Check for foreign substances, distortion and paper dust in the paper transport path. The
paper transport path is OK.
Y
N
Remove the foreign substances and paper dust. Correct the distortion.
Enter dC330 [005-211 Invert Sensor]. Actuate the Invert Sensor 1 with paper. The
changes.
Y
N
Go to OF 99-1 to check out the Invert Sensor 1 (PL 14.22).

display

Enter dC330 [005-026 DADF Reg Motor]. The DADF Reg Motor comes ON.
Y
N
Go to OF 99-9 to check out the DADF Reg Motor (PL 14.8).
Enter dC330 [005-001 DADF Feed Motor (Speed 1)]. The Feed Motor comes ON.
Y
N
Go to OF 99-9 DADF Feed Motor (PL 14.6).
Enter dC330 [005-110 Reg Sensor]. Actuate the DADF Reg Sensor with paper. The
changes.
Y
N
Go to OF 99-1 to check out the DADF Reg Sensor (PL 14.25).

display

Replace the DADF PWB (PL 14.3).

Launch
DocuColor 250

05/16/05
2-61

Status Indicator RAPs

005-145 RAP, 005-146 RAP

005-147 RAP

005-150 RAP

BSD-ON:5.6 Document Preregistration BSD

BSD-ON:5.5 Document Feeding BSD

DADF Pre Reg Sensor Off Jam (Invert).

DADF Feed Sensor OFF Jam (Perforated Original Mode). In perforated original mode, the feed
sensor did not turn off within a given time after the feed sensor came on.

Initial Actions

Check the condition of the document.

Procedure

Turn the power OFF then ON.

Check that the hole (not the center but the farthest periphery from the doc trail edge (TE)) at
the doc TE is within 19mm from the doc TE. If the doc has no problem, go to the 005-141 RAP.

Procedure
Check the condition of the document condition, dog ears, damage, or nicks. The document is
OK.
Y
N
Remove/replace damaged document/documents.
Check the Transport Roll for wear, deterioration, damaged and/or paper dust. The Transport
Roll is OK.
Y
N
Replace the worn, deteriorated, or damaged Transport Roll.
Check for foreign substances, distortion and paper dust in the paper transport path. The
paper transport path is OK.
Y
N
Remove the foreign substances and paper dust. Correct the distortion.
Enter dC330 [005-204 DADF Feed Sensor]. Actuate the DADF Feed Sensor with paper. The
display changes.
Y
N
Go to OF 99-1 to check out the DADF Feed Sensor (PL 14.7).
Enter dC330 [005-110 Reg Sensor]. Actuate the DADF Reg Sensor with paper. The
changes.
Y
N
Go to OF 99-1 to check out the DADF Reg Sensor (PL 14.25).

display

Enter dC330 [005-026 DADF Reg Motor]. The DADF Reg Motor comes ON.
Y
N
Go to OF 99-9 to check out the DADF Reg Motor (PL 14.8).
Enter dC330 [005-001 DADF Feed Motor (Speed 1)]. The Feed Motor comes ON.
Y
N
Go to OF 99-9 DADF Feed Motor (PL 14.6).
Enter dC330 [005-070 Nip Release Sol]. The Invert Roll Nip Release Solenoid operates
without noise or binding.
Y
N
Go to OF 99-8 Invert Roll Nip Release Solenoid (PL 14.11).
Replace the DADF PWB (PL 14.3).

Status Indicator RAPs

005-147 RAP, 005-150 RAP

05/16/05
2-62

Launch
DocuColor 250

005-151 RAP

005-152 RAP

BSD-ON:5.6 Document Preregistration BSD

BSD-ON:5.7 Document Registration BSD

DADF Pre Reg Sensor OFF Jam (Perforated Original Mode). In perforated original mode, the
pre Reg sensor did not turn off within a given time after the pre Reg sensor came on.

DADF Reg Sensor OFF Jam (Perforated Original Mode). In perforated original mode, the Reg
sensor did not turn off within a given time after the Reg sensor came on.

Procedure

Procedure

Check that the hole (not the center but the farthest periphery from the doc trail edge (TE)) at
the doc TE is within 19mm from the doc TE. If the doc has no problem, check DC330 [005-206]
Pre Reg Sensor.

Check that the hole (not the center but the farthest periphery from the doc trail edge (TE)) at
the doc TE is within 19mm from the doc TE. If the doc has no problem, go to the 005-125 RAP.

Launch
DocuColor 250

05/16/05
2-63

Status Indicator RAPs

005-151 RAP, 005-152 RAP

005-153 RAP

005-154 RAP

BSD-ON:5.7 Document Registration BSD

BSD-ON:5.8 Document Scan Positioning BSD

DADF Reg Sensor OFF Jam (Perforated Original Mode). In perforated original mode, the lead
Reg sensor did not turn off within a given time after the lead Reg sensor came on.

DADF Out Sensor OFF Jam (Perforated Original Mode). In perforated original mode, the out
sensor did not turn off within a given time after the out sensor came on.

Procedure

Procedure

Check that the hole (not the center but the farthest periphery from the doc trail edge (TE)) at
the doc TE is within 19mm from the doc TE. If the doc has no problem, check DC330 [005-207]
Lead Reg Sensor.

Check that the hole (not the center but the farthest periphery from the doc trail edge (TE)) at
the doc TE is within 19mm from the doc TE. If the doc has no problem, go to the 005-127 RAP.

Status Indicator RAPs

005-153 RAP, 005-154 RAP

05/16/05
2-64

Launch
DocuColor 250

005-155 RAP

005-156 RAP

BSD-ON:5.10 Document Exit BSD

BSD-ON:5.10 Document Exit BSD

DADF Exit Sensor 1 OFF Jam (Perforated Original Mode) (Simplex). In perforated original
mode, exit sensor #1 did not turn off within a given time after exit sensor #1 came on (simplex).

DADF Exit Sensor 1 OFF Jam (Perforated Original Mode) (Duplex). In perforated original
mode, exit sensor #1 did not turn off within a given time after exit sensor #1 came on (duplex).

Procedure

Procedure

Check that the hole (not the center but the farthest periphery from the doc trail edge (TE)) at
the doc TE is within 19mm from the doc TE. If the doc has no problem, go to the 005-129 RAP.

Check that the hole (not the center but the farthest periphery from the doc trail edge (TE)) at
the doc TE is within 19mm from the doc TE. If the doc has no problem, go to the 005-129 RAP.

Launch
DocuColor 250

05/16/05
2-65

Status Indicator RAPs

005-155 RAP, 005-156 RAP

005-157 RAP

005-158 RAP

BSD-ON:5.9 Document Inversion BSD

BSD-ON:5.10 Document Exit BSD

DADF Invert Sensor OFF Jam (Perforated Original Mode). In perforated original mode, the
invert sensor did not turn off within a given time after the invert sensor came on.

DADF Exit Sensor 2 OFF Jam (Perforated Original Mode). In perforated original mode, exit
sensor #2 did not turn off within a given time after exit sensor #2 came on.

Procedure

Procedure

Check that the hole (not the center but the farthest periphery from the doc trail edge (TE)) at
the doc TE is within 19mm from the doc TE. If the doc has no problem, go to the 005-133 RAP.

Check that the hole (not the center but the farthest periphery from the doc trail edge (TE)) at
the doc TE is within 19mm from the doc TE. If the doc has no problem, go to the 005-143 RAP.

Status Indicator RAPs

005-157 RAP, 005-158 RAP

05/16/05
2-66

Launch
DocuColor 250

005-160 RAP

005-190 RAP

BSD-ON:5.2 Document Stacking BSD

BSD-ON:5.5 Document Feeding BSD

DADF Tray Lift Up Fail (Document Set) (Within Job). The originals were put into position and
the Stack Height sensor did not come on within a given time after the tray began rising. Or, it
was detected that the bottom sensor did not turn off. (Detected during run, stop, or purge.).

DADF Feed Motor Logic Jam.

Procedure
Remove the DADF Rear Cover. Manually rotate the Tray Motor drive gears. The gears rotate
with no load.
Y
N
Remove any load like binding gears that causes an improper DADF Tray Up operation.
Enter DC330 [005-086]. Select Start. The Tray Motor rotates. (The Feeder Cover Interlock
should be closed.)
Y
N
+24VDC is measured between J758-1 (+) on the DADF PWB and GND (-).
Y
N
+24VDC is measured between J753-1 (+) on the DADF PWB and GND (-).
Y
N
Referring to Chapter 7 Wirenets, check the INTLK ON +24VDC circuit to the
DADF PWB.

Procedure
Enter dC330 [005-211 Invert Sensor]. Actuate the Invert Sensor 1 with paper. The
changes.
Y
N
Go to OF 99-1 to check out the Invert Sensor 1 (PL 14.22).

display

Enter dC330 [005-026 DADF Reg Motor]. The DADF Reg Motor comes ON.
Y
N
Go to OF 99-9 to check out the DADF Reg Motor (PL 14.8).
Enter dC330 [005-001 DADF Feed Motor (Speed 1)]. The Feed Motor comes ON.
Y
N
Go to OF 99-9 DADF Feed Motor (PL 14.6).
Replace the DADF PWB (PL 14.3).

Replace the DADF PWB (PL 14.3).

Turn off the power. Disconnect J758 from the DADF PWB. Approx. 19 ohms are measured between the 1 pin and 2/3/4/5 pins each of Connector J758.
Y
N
Replace the Tray Motor (PL 14.4).
Replace the DADF PWB (PL 14.3).
Enter DC330 [005-203](DADF Stack Height Sensor). Select Start. Manually raise and
lower the Nudger Roll. The display toggles between H and L.
Y
N
Go to OF 99-2 and troubleshoot the DADF Stack Height Sensor (PL 14.17).
Enter DC330 [005-202](DADF Bottom Sensor). Select Start. Manually raise and lower the
DADF Tray. The display toggles between H and L.
Y
N
Go to OF 99-2 and troubleshoot the DADF Bottom Sensor (PL 14.16).
Check the Torque Limiter (PL 14.4), Sensor Actuator, etc. If no problem is found, replace the
DADF PWB (PL 14.3).

Launch
DocuColor 250

05/16/05
2-67

Status Indicator RAPs

005-160 RAP, 005-190 RAP

005-194 RAP

005-195 RAP

BSD-ON:5.3 Document Size Sensing - DADF BSD

BSD-ON:5.3 Document Size Sensing - DADF BSD

Size Mismatch Jam on Slow Scan Mix Size. Secondary scan mix was specified and it was
detected that the size in the main scan direction was different from the width of the originals
guide.

Size Mismatch Jam on No Mix Size. It was detected that the originals have different sizes, but
original size mix mode was not selected.

Procedure
Procedure

Follow the instructions on the UI.

Follow the instructions on the UI.

Status Indicator RAPs

005-194 RAP, 005-195 RAP

05/16/05
2-68

Launch
DocuColor 250

005-196 RAP

005-197 RAP

BSD-ON:5.3 Document Size Sensing - DADF BSD

BSD-ON:5.3 Document Size Sensing - DADF BSD

Size Mismatch Jam on No Mix SizeIt was detected that the second or later original sheet had a
different size from that of the first original.

Prohibit Combine Size JamA size that does not allow combining was detected.

Procedure
Procedure

Follow the instructions on the UI.

Follow the instructions on the UI.

Launch
DocuColor 250

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2-69

Status Indicator RAPs

005-196 RAP, 005-197 RAP

005-198 RAP

005-199 RAP

BSD-ON:5.6 Document Preregistration BSD

BSD-ON:5.6 Document Preregistration BSD

Too Short Size Jam. The originals could not be transported because the length was too short in
the secondary scan direction. (When the leading edge of the original reached the pre Reg sensor the trailing edge had already passed the feed sensor.).

Too Long Size Jam. Originals were detected that were longer than the secondary scan length
that the DADF can transport.

Procedure
Check the size of the doc the user ran. If it is within the allowable DADF paper transport length
[min. size=A5 (140mmx210mm)], check the following:
DC330 [005-206] Pre Reg Sensor
DC330 [005-204] DADF Feed Sensor
If no problem is found, replace DADF PWB (PL 14.3).

Status Indicator RAPs

005-198 RAP, 005-199 RAP

Simplex mode: 670.0 mm or more.

Duplex mode: 477.4 mm or more.

Procedure
Check the size of the doc the user ran. If it is within the allowable DADF paper transport length,
check the following:
DC330 [005-206] Pre Reg Sensor
DC330 [005-204] DADF Feed Sensor
If no problem is found, replace DADF PWB (PL 14.3).

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Launch
DocuColor 250

005-275 RAP

005-280 RAP

BSD-ON:3.3 PWB Communication (ESS - DADF) BSD

BSD-ON:3.3 PWB Communication (ESS - DADF) BSD

DADF RAM Fail. An error was detected in the DADF PWB RAM. (Checked when power is
came on.).

DADF EEPROM Fail. A write error to DADF EEPROM or a communication error with EEPROM
was detected.

Procedure

Procedure

If powering the MC OFF then ON does not resolve the problem, replace DADF PWB (PL 14.3).

If powering the MC OFF then ON does not resolve the problem, replace DADF PWB (PL 14.3).

Launch
DocuColor 250

05/16/05
2-71

Status Indicator RAPs

005-275 RAP, 005-280 RAP

005-281 RAP

005-282 RAP

BSD-ON:5.2 Document Stacking BSD

BSD-ON:5.2 Document Stacking BSD

DADF Tray Lift Down Fail. The bottom sensor did not come on within a given time after the
DADF tray began to lower.

DADF Tray Lift Up Fail (No Document). During the initializing movement when no document
had been put into position, the bottom sensor did not turn off within a given time after the tray
began to rise.

Initial Actions
Check that there is no foreign object under the Tray.

Procedure

Procedure

Remove the DADF Rear Cover. Manually rotate the Tray Motor drive gears. The gears rotate
with no load.
Y
N
Remove any load like binding gears that causes an improper DADF Tray Up operation.

Remove the DADF Rear Cover. Manually rotate the Tray Motor drive gears. The gears rotate
with no load.
Y
N
Remove any load like binding gears that causes an improper DADF Tray Down operation.
Enter DC330 [005-091]. Select Start. The Tray Motor rotates. (Feeder Cover Interlock
should be closed.)
Y
N
+24VDC is measured between J758-1 (+) on the DADF PWB and GND (-).
Y
N
+24VDC is measured between J753-1 (+) on the DADF PWB and GND (-).
Y
N
Referring to Chapter 7 Wirenets, check the INTLK ON +24VDC circuit to J7531 on the DADF PWB.

Enter DC330 [005-086]. Select Start. The Tray Motor rotates. (The Feeder Cover Interlock
should be closed.)
Y
N
+24VDC is measured between J758-1 on the DADF PWB (+) and GND (-).
Y
N
+24VDC is measured between J753-1 (+) on the DADF PWB and GND (-).
Y
N
Referring to Chapter 7 Wirenets, check the INTLK ON +24VDC circuit to J7531 on the DADF PWB.
Replace the DADF PWB (PL 14.3).
Turn off the power. Disconnect J758 from DADF PWB. Approx. 19 ohms are measured between the 1 pin and 2/3/4/5 pins each of Connector J758.
Y
N
Replace the Tray Motor (PL 14.4).

Replace the DADF PWB (PL 14.3).

Turn off the power. Disconnect J758 from the DADF PWB. Approx. 19 ohms are measured between the 1 pin and 2/3/4/5 pins each of Connector J758.
Y
N
Replace the Tray Motor (PL 14.4).
Replace the DADF PWB (PL 14.3).
Enter DC330 [005-202] (DADF Bottom Sensor). Select Start. Manually raise and lower the
DADF Tray. The display toggles between H and L.
Y
N
Go to OF 99-2 and troubleshoot the DADF Bottom Sensor.
Check the Torque Limiter (PL 14.4), Sensor Actuator, etc. If no problem is found, replace the
DADF PWB (PL 14.3).

Replace the DADF PWB (PL 14.3).

Enter DC330 [005-203] (DADF Stack Height Sensor). Select Start. Manually raise and
lower the Nudger Roll. The display toggles between H and L.
Y
N
Go to OF 99-2 and troubleshoot the DADF Stack Height Sensor.
Enter DC330 [005-202] (DADF Bottom Sensor). Select Start. Manually raise and lower the
DADF Tray. The display toggles between H and L.
Y
N
Go to OF 99-2 and troubleshoot the DADF Bottom Sensor.
Check the Torque Limiter (PL 14.4), Sensor Actuator, etc. If no problem is found, replace the
DADF PWB (PL 14.3).

Status Indicator RAPs

005-281 RAP, 005-282 RAP

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Launch
DocuColor 250

005-283 RAP

005-284 RAP

BSD-ON:5.2 Document Stacking BSD

BSD-ON:5.6 Document Preregistration BSD

DADF Stack Height Sensor Logic Fail.

DADF APS Sensor Logic Fail. There is a logical inconsistency among the outputs of APS sensors 1 ~ 3.

Procedure
No corrective action is required. If the problem frequently occurs, make a check in DC330
[005-203] DADF Stack Height Sensor.

Procedure
Check the following sensors for output. If any of the sensors exhibits a problem, troubleshoot
that sensor using the Generic Reflection Type Sensor. If none of the sensors have a problem,
replace DADF PWB (PL 14.3).
DC330 [005-215] Tray APS Sensor 1
DC330 [005-216] Tray APS Sensor 2
DC330 [005-217] Tray APS Sensor 3

Launch
DocuColor 250

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Status Indicator RAPs

005-283 RAP, 005-284 RAP

005-285 RAP

005-286 RAP

DADF Nudger Lift Up FailIt was detected that the nudger position sensor did not come on
within 350 msec after the start of the nudger lift motor's reverse revolution. Or, it was detected
that the nudger position sensor did not turn off within 250 msec after the start of the nudger lift
motor's forward revolution.

DADF Feed Out Sensor FailWhile transporting the originals, while the feed sensor is off the pre
Reg sensor is off.

Procedure

Procedure
Check for any doc multi-feed or out-of-spec doc. If no problem is found, go to the 005-141 RAP
DADF Feed Sensor Off Jam.

Follow the instructions on the UI.

Status Indicator RAPs

005-285 RAP, 005-286 RAP

05/16/05
2-74

Launch
DocuColor 250

005-303 RAP

005-304 RAP

BSD-ON:5.2 Document Stacking BSD

BSD-ON:5.4 Document Size Sensing - Platen BSD

DADF Tray Interlock is open.

Platen Interlock Open. During a DADF operation, the platen interlock opened.

Procedure

Initial Actions

Open and close the Document Tray several times. The Tray has opened and closed properly.
Y
N
Check for the following:

Improperly installed Document Tray

Check that the Platen Glass is mechanically closed with no foreign object between itself
and the DADF and no height misalignment with the DADF.

Check that the Front Magnet is on the DADF. (PL 13.6)

Foreign objects

Broken/poorly rotating opening/closing gears

Defective Oil Damper (PL 4.4)

Bent Sensor Actuator

Procedure
Place one document in the DADF.
Remove the Top Front Cover. Disconnect J727 of the Platen Interlock Switch. Cheat pins J7271 and -2. Fault Code 062-300 stays displayed.
Y
N
Replace the Platen Interlock Switch (PL 13.6).

Close the Document Tray +5VDC is measured between J756-A8 (+) on the DADF PWB and
GND (-).
Y
N
Replace the DADF PWB (PL 14.3).
+5VDC is measured between J798-2 (+) of the Tray Interlock Sensor and GND (-).
Y
N
Check the circuit between J798-2 of the Tray Interlock Sensor and J756-A8 on the DADF
PWB for an open wire or poor contact.

Turn off the power. Check the following for an open wire or poor contact:

IIT/IPS PWB J722-A4 to Platen Interlock Switch J727-2

IIT/IPS PWB J722-A5 to Platen Interlock Switch J727-1

If no problem is found, replace the IIT/IPS PWB (PL 13.8).

+5VDC is measured between J798-1 (+) and -3(-) of the Tray Interlock Sensor.
Y
N
+5VDC is measured between J756-A9 (+) and -A7 (-) on the DADF PWB.
Y
N
Replace the DADF PWB (PL 14.3).
Check the circuits each between J756-A9 on the DADF PWB and J798-1 of the Tray
Interlock Sensor, and between J756-A7 on the DADF PWB and J798-3 of the Tray Interlock Sensor for an open wire or poor contact.
Replace the Tray Interlock Sensor (PL 14.4).

Launch
DocuColor 250

05/16/05
2-75

Status Indicator RAPs

005-303 RAP, 005-304 RAP

005-305 RAP

005-306 RAP

BSD-ON:5.1 Document Set And Interlock BSD

BSD-ON:5.2 Document Stacking BSD

DADF Feeder Cover Interlock Open (Run). During a DADF operation the feeder cover interlock
opened.

DADF Tray Interlock Open (Run). During a DADF operation the tray interlock opened.

Procedure
Procedure
Manually turn ON the Feeder Cover Interlock Switch. 005-302 has disappeared. (005-308
appears.)
Y
N
+24VDC is measured between J753-1 (+) on the DADF PWB and GND (-).
Y
N
+24VDC is measured between Feeder Cover Interlock Switch F1 (+) and GND ().
Y
N
+24VDC is measured between the Feeder Cover Interlock Switch F2 (+)
and GND (-).
Y
N
Check the circuit between J753-2 on the DADF PWB and the Feeder
Cover Interlock Switch F2 for an open wire, short or poor contact.
Replace the Feeder Cover Interlock Switch (PL 14.5).
Check the circuit between the Feeder Cover Interlock Switch F1 and J753-1 on the
DADF PWB for an open wire, short or poor contact.

Open and close the Document Tray several times. The Tray has opened and closed properly.
Y
N
Check for the following:

Improperly installed Document Tray

Foreign objects

Broken/poorly rotating opening/closing gears

Defective Oil Damper (PL 14.4)

Bent Sensor Actuator

Close the Document Tray +5VDC is measured between J756-A8 (+) on the DADF PWB and
GND (-).
Y
N
Replace the DADF PWB (PL 14.3).
+5VDC is measured between J798-2 (+) of the Tray Interlock Sensor and GND (-).
Y
N
Check the circuit between J798-2 of the Tray Interlock Sensor and J756-A8 on the DADF
PWB for an open wire or poor contact.

Replace the DADF PWB (PL 14.3).

The problem is a misalignment between the DADF Feeder Cover and the Switch. Check for
the bent Feeder Cover actuator and/or the improperly positioned Switch.

+5VDC is measured between J798-1 (+) and -3(-) of the Tray Interlock Sensor.
Y
N
+5VDC is measured between J756-A9 (+) and -A7 (-) on the DADF PWB.
Y
N
Replace the DADF PWB (PL 14.3).
Check the circuits each between J756-A9 on the DADF PWB and J798-1 of the Tray
Interlock Sensor, and between J756-A7 on the DADF PWB and J798-3 of the Tray Interlock Sensor for an open wire or poor contact.
Replace the Tray Interlock Sensor (PL 14.4).

Status Indicator RAPs

005-305 RAP, 005-306 RAP

05/16/05
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Launch
DocuColor 250

005-308 RAP

005-309 RAP

BSD-ON:5.1 Document Set And Interlock BSD

BSD-ON:5.1 Document Set And Interlock BSD

The DADF L/H Cover Interlock is open.

DADF L/H Cover Interlock Open (Run). During a DADF operation the L/H interlock opened.

Procedure

Procedure

Open and close the DADF L/H Cover to check if the Sensor actuator operates properly. The
Sensor actuator has operated properly.
Y
N
Check for the following:

Improperly installed DADF L/H Cover

Open and close the DADF L/H Cover to check if the Sensor actuator operates properly. The
Sensor actuator has operated properly.
Y
N
Check for the following:

Improperly installed DADF L/H Cover

Foreign objects.

Foreign objects.

Disconnected/bent Sensor Actuator

Disconnected/bent Sensor Actuator

Remove the DADF Front Cover. Close DADF L/H Cover. +5VDC
J755-A2 (+)on the DADF PWB and GND (-).
Y
N
Replace the DADF PWB (PL 14.3).

is

measured

between

Remove the DADF Front Cover. Close DADF L/H Cover. +5VDC
J755-A2 (+)on the DADF PWB and GND (-).
Y
N
Replace the DADF PWB (PL 14.3).

is

measured

between

+5VDC is measured between J786-2 (+) of the L/H Cover Interlock Sensor and GND (-).
Y
N
Check the circuit between J786-2 of the L/H Cover Interlock Sensor and J755-A2 on the
DADF PWB for an open wire or poor contact.

+5VDC is measured between J786-2 (+) of the L/H Cover Interlock Sensor and GND (-).
Y
N
Check the circuit between J786-2 of the L/H Cover Interlock Sensor and J755-A2 on the
DADF PWB for an open wire or poor contact.

+5VDC is measured between J786-1 (+) and -3(-) of the L/H Cover Interlock Sensor.
Y
N
+5VDC is measured between J755-A3 (+) and -A1 (-) on the DADF PWB.
Y
N
Replace the DADF PWB (PL 14.3).

+5VDC is measured between J786-1 (+) and -3(-) of L/H Cover Interlock Sensor.
Y
N
+5VDC is measured between J755-A3 (+) and -A1 (-) on the DADF PWB.
Y
N
Replace the DADF PWB (PL 14.3).

Check the circuits each between J755-A3 on the DADF PWB and J786-1 of the L/H
Cover Interlock Sensor, and between J755-A1 on the DADF PWB and J786-3 of the L/H
Cover Interlock Sensor for an open wire or poor contact.
Replace the L/H Cover Interlock Sensor (PL 14.5).

Launch
DocuColor 250

Check the circuits each between J755-A3 on the DADF PWB and J786-1 of the L/H
Cover Interlock Sensor, and between J755-A1 on the DADF PWB and J786-3 of the L/H
Cover Interlock Sensor for an open wire or poor contact.
Replace the L/H Cover Interlock Sensor (PL 14.5).

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Status Indicator RAPs

005-308 RAP, 005-309 RAP

005-906 RAP

005-907 RAP

BSD-ON:5.5 Document Feeding BSD

BSD-ON:5.6 Document Preregistration BSD

DADF Feed Sensor Static Jam. The feed sensor came on at one of the following times:

DADF Pre Reg Sensor Static Jam. The Pre Reg sensor came on at one of the following times:

1.

Power on.

1.

Power on.

2.

Feeder cover interlock close.

2.

Feeder cover interlock close.

3.

Platen interlock close.

3.

Platen interlock close.

DC330 Code to Check

DC330 Code to Check

[005-204] DADF Feed Sensor

[005-206] Pre Reg Sensor

Procedure

Procedure

Check the following:

Check the following:

Check for a piece of paper/foreign object on the sensor.

Check for a piece of paper/foreign object on the sensor.

The sensor for improper installation

The sensor for improper installation

Check the following for an open wire, short or poor contact:

Check the following for an open wire, short or poor contact:

DADF Feed Sensor J762-2 to DADF PWB J754-A5

DADF Pre Reg Sensor J763-2 to DADF PWB J754-A8

DADF Feed Sensor J762-1 to DADF PWB J754-A6

DADF Pre Reg Sensor J763-1 to DADF PWB J754-A9

DADF Feed Sensor J762-3 to DADF PWB J754-A4

DADF Pre Reg Sensor J763-3 to DADF PWB J754-A7

If the wires have no problem, replace the DADF Feed Sensor (PL 14.7) and DADF PWB
(PL 14.3) in order.

Status Indicator RAPs

005-906 RAP, 005-907 RAP

05/16/05
2-78

If the wires have no problem, replace the DADF Pre Reg Sensor (PL 14.17) and DADF
PWB (PL 14.3) in order.

Launch
DocuColor 250

005-908 RAP

005-909 RAP

BSD-ON:5.7 Document Registration BSD

BSD-ON:5.7 Document Registration BSD

DADF Reg Sensor Static Jam. The Reg sensor came on at one of the following times:
1.

Power on.

DADF Lead Reg Sensor Static Jam. The Lead Reg sensor came on at one of the following
times:

2.

Feeder cover interlock close.

1.

Power on.

3.

Platen interlock close.

2.

Feeder cover interlock close.

DC330 Code to Check

3.

Platen interlock close.

DC330 Code to Check

[005-110] Reg Sensor

Procedure

Check the following:

Procedure

Check for a piece of paper/foreign object on the sensor.

Check the following:

The sensor for improper installation

Check for a piece of paper/foreign object on the sensor.

Check the following for an open wire, short or poor contact:

The sensor for improper installation

DADF Reg Sensor J776-2 to DADF PWB J757-A8

DADF Reg Sensor J776-1 to DADF PWB J757-A9

DADF Reg Sensor J779-2 to DADF PWB J757-A8

DADF Reg Sensor J776-3 to DADF PWB J757-A7

DADF Reg Sensor J779-1 to DADF PWB J757-A9

DADF Reg Sensor J779-3 to DADF PWB J757-A7

If the wires have no problem, replace the DADF Reg Sensor (PL 14.25) and DADF PWB
(PL 14.3) in order.

Launch
DocuColor 250

05/16/05
2-79

[005-110] Reg Sensor

Check the following for an open wire, short or poor contact:

If the wires have no problem, replace the DADF Reg Sensor (PL 14.25) and DADF PWB
(PL 14.3) in order.

Status Indicator RAPs

005-908 RAP, 005-909 RAP

005-910 RAP

005-911 RAP

BSD-ON:5.8 Document Scan Positioning BSD

BSD-ON:5.10 Document Exit BSD

DADF Out Sensor Static Jam. The Out sensor came on at one of the following times:

DADF Exit Sensor 1 Static Jam. Exit Sensor 1 came on at one of the following times:

1.

Power on.

1.

Power on.

2.

Feeder cover interlock close.

2.

Feeder cover interlock close.

3.

Platen interlock close.

3.

Platen interlock close.

DC330 Code to Check

DC330 Code to Check

[005-208] Out Sensor

[005-209] Exit Sensor 1

Procedure

Procedure

Check the following:

Check the following:

Check for a piece of paper/foreign object on the sensor.

Check for a piece of paper/foreign object on the sensor.

The sensor for improper installation

The sensor for improper installation

Check the following for an open wire, short or poor contact:

Check the following for an open wire, short or poor contact:

Out Sensor J778-2 to DADF PWB J757-B5

DADF Exit Sensor 1 J774-2, DADF PWB J757-A2

Out Sensor J778-1 to DADF PWB J757-B6

DADF Exit Sensor 1 J7774-1, DADF PWB J757-A3

Out Sensor J778-3 to DADF PWB J757-B4

DADF Exit Sensor 1 J774-3, DADF PWB J757-A1

If the wires have no problem, replace the Out Sensor (PL 14.22) and DADF PWB (PL
14.3) in order.

Status Indicator RAPs

005-910 RAP, 005-911 RAP

05/16/05
2-80

If the wires have no problem, replace the Exit Sensor 1 (PL 14.23) and DADF PWB (PL
14.3) in order.

Launch
DocuColor 250

005-912 RAP

005-913 RAP

BSD-ON:5.10 Document Exit BSD

BSD-ON:5.9 Document Inversion BSD

DADF Exit Sensor 2 Static Jam. Exit Sensor 2 came on at one of the following times:

DADF Invert Sensor Static Jam. The Invert Sensor came on at one of the following times:

1.

Power on.

1.

Power on.

2.

Feeder cover interlock close.

2.

Feeder cover interlock close.

3.

Platen interlock close.

3.

Platen interlock close.

DC330 Code to Check

DC330 Code to Check

[005-210] Exit Sensor 2

[005-211] Invert Sensor 1

Procedure

Procedure

Check the following:

Check the following:

Check for a piece of paper/foreign object on the sensor.

Check for a piece of paper/foreign object on the sensor.

The sensor for improper installation

The sensor for improper installation

Check the following for an open wire, short or poor contact:

Check the following for an open wire, short or poor contact:

DADF Exit Sensor 2 J775-2 to DADF PWB J757-A5

Invert Sensor 1 J777-2 to DADF PWB J757-B2

DADF Exit Sensor 2 J775-1 to DADF PWB J757-A6

Invert Sensor 1 J777-1 to DADF PWB J757-B3

DADF Exit Sensor 2 J775-3 to DADF PWB J757-A4

Invert Sensor 1 J777-3 to DADF PWB J757-B1

If the wires have no problem, replace the Exit Sensor 2 (PL 14.23) and DADF PWB (PL
14.3) in order.

Launch
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05/16/05
2-81

If the wires have no problem, replace the Invert Sensor 1 (PL 14.22) and DADF PWB (PL
14.3) in order.

Status Indicator RAPs

005-912 RAP, 005-913 RAP

005-914 RAP

005-915 RAP

BSD-ON:5.6 Document Preregistration BSD

BSD-ON:5.6 Document Preregistration BSD

DADF No. 1/2/3 APS Sensor Static Jam. The DADF No. 1/2/3 APS Sensor came on at one of
the following times:

DADF No. 1 APS Sensor Static Jam. The DADF No. 1 APS Sensor came on at one of the following times:

1.

Power on.

1.

Power on.

2.

Feeder cover interlock close.

2.

Feeder cover interlock close.

3.

Platen interlock close.

3.

Platen interlock close.

DC330 Code to Check

Initial Actions

[005-218] No.1 APS Sensor

Turn the power OFF then ON.

[005-219] No.2 APS Sensor

Remove the remaining paper.

[005-220] No.3 APS Sensor

Procedure

Procedure

Check the following:

Check the DADF APS Sensor 1 any paper or foreign substance blocking the sensor. The sensor is free of paper or foreign substance.
Y
N
Remove the paper or foreign substances blocking the DADF APS Sensor 1 (PL 14.7).

Check for a piece of paper/foreign object on the sensor.

The sensor for improper installation

Check the following for an open wire, short or poor contact:

No.1 APS Sensor J765-2 to DADF PWB J754-B2

No.1 APS Sensor J765-1 to DADF PWB J754-B3

No.1 APS Sensor J765-3 to DADF PWB J754-B1

No.2 APS Sensor J766-2 to DADF PWB J754-B5

No.2 APS Sensor J766-1 to DADF PWB J754-B6

No.2 APS Sensor J766-3 to DADF PWB J754-B4

No.3 APS Sensor J767-2 to DADF PWB J754-B8

No.3 APS Sensor J767-1 to DADF PWB J754-B9

No.3 APS Sensor J767-3 to DADF PWB J754-B7

Execute dC330 [005-218 APS Sensor 1]. Actuate the DADF APS Sensor 1 with paper. The
display changes.
Y
N
Go to OF 99-1 DADF APS Sensor 1 (PL 14.7).
Replace the DADF PWB (PL 14.3).

If the wires have no problem, replace the No.1/2/3 APS Sensors (PL 14.17) and DADF
PWB (PL 14.3) in order.

Status Indicator RAPs

005-914 RAP, 005-915 RAP

05/16/05
2-82

Launch
DocuColor 250

005-916 RAP

005-917 RAP

BSD-ON:5.6 Document Preregistration BSD

BSD-ON:5.6 Document Preregistration BSD

DADF No. 2 APS Sensor Static Jam. The DADF No. 2 APS Sensor came on at one of the following times:

DADF No. 3 APS Sensor Static Jam. The DADF No. 3 APS Sensor came on at one of the following times:

1.

Power on.

1.

Power on.

2.

Feeder cover interlock close.

2.

Feeder cover interlock close.

3.

Platen interlock close.

3.

Platen interlock close.

Initial Actions

Initial Actions

Turn the power OFF then ON.

Turn the power OFF then ON.

Remove the remaining paper.

Remove the remaining paper.

Procedure

Procedure

Check the DADF APS Sensor 2 any paper or foreign substance blocking the sensor. The sensor is free of paper or foreign substance.
Y
N
Remove the paper or foreign substances blocking the DADF APS Sensor 2 (PL 14.7).

Check the DADF APS Sensor 3 any paper or foreign substance blocking the sensor. The sensor is free of paper or foreign substance.
Y
N
Remove the paper or foreign substances blocking the DADF APS Sensor 3 (PL 14.7).

Execute dC330 [005-219 DADF APS Sensor 2]. Actuate the DADF APS Sensor 2 with paper.
The display changes.
Y
N
Go to OF 99-1 DADF APS Sensor 2 (PL 14.7).

Execute dC330 [005-219 DADF APS Sensor 3]. Actuate the DADF APS Sensor 3 with paper.
The display changes.
Y
N
Go to OF 99-1 DADF APS Sensor 3 (PL 14.7).

Replace the DADF PWB (PL 14.3).

Replace the DADF PWB (PL 14.3).

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005-916 RAP, 005-917 RAP

005-918 RAP

005-919 RAP

BSD-ON:5.9 Document Inversion BSD

BSD-ON:5.2 Document Stacking BSD

DADF Invert Sensor 2 Static Jam. The DADF Invert Sensor 2 came on at one of the following
times:

DADF Tray Lift Up Fail (Document Set). The originals were put into position and the Stack
Height sensor did not come on within a given time after the tray began rising. Or, it was
detected that the bottom sensor did not turn off. (Detected at a time other than run, stop, or
purge.)

1.

Power on.

2.

Feeder cover interlock close.

3.

Platen interlock close.

Procedure

DC330 Code to Check

Remove the DADF Rear Cover. Manually rotate the Tray Motor drive gears. The gears rotate
with no load.
Y
N
Remove any load like binding gears that causes an improper DADF Tray Up operation.

[005-226] Invert Sensor 2

Procedure
Check the following:

Check for a piece of paper/foreign object on the sensor.

The sensor for improper installation

Check the following for an open wire, short or poor contact:

Invert Sensor 2 J780-2 to DADF PWB J757-B11

Invert Sensor 2 J780-1 to DADF PWB J757-B12

Invert Sensor 2 J780-3 to DADF PWB J757-B10

If the wires have no problem, replace the Invert Sensor 2 (PL 14.21) and DADF PWB (PL
14.3) in order.

Enter DC330 [005-086]. Select Start. The Tray Motor rotates. (The Feeder Cover Interlock
should be closed.)
Y
N
+24VDC is measured between J758-1 (+) on the DADF PWB and GND (-).
Y
N
+24VDC is measured between J753-1(+) on the DADF PWB and GND (-).
Y
N
Referring to Chapter 7 Wirenets, check the INTLK ON +24VDC circuit to J7531 on the DADF PWB.
Replace the DADF PWB (PL 14.3).
Turn off the power. Disconnect J758 from the DADF PWB. Approx. 19 ohms are
measured between the 1 pin and 2/3/4/5 pins each of Connector J758.
Y
N
Replace the Tray Motor (PL 14.4).
Replace the DADF PWB (PL 14.3).
Enter DC330 [005-203](DADF Stack Height Sensor). Select Start. Manually raise and
lower the Nudger Roll. The display toggles between H and L.
Y
N
Go to OF 99-2 and troubleshoot the DADF Stack Height Sensor.
Enter DC330 [005-202](DADF Bottom Sensor). Select Start. Manually raise and lower the
DADF Tray. The display toggles between H and L.
Y
N
Go to OF 99-2 and troubleshoot the DADF Bottom Sensor.
Check the Torque Limiter (PL 14.4), Sensor Actuator, etc. If no problem is found, replace the
DADF PWB (PL 14.3).

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005-940 RAP

005-941 RAP

BSD-ON:5.1 Document Set And Interlock BSD

BSD-ON:5.1 Document Set And Interlock BSD

DADF No Original Fail. It was detected that the original was removed.

DADF Not Enough Document. After all originals were returned it was detected that the number
of originals was insufficient.

Procedure

Follow the instructions on the UI.

Procedure

Check the all the connection on DADF PWB (PL 14.3).

Follow the instructions on the UI.

Check the all the connection on DADF PWB (PL 14.3).

If the above check are OK, replace the DADF PWB (PL 14.3).

If the above check are OK, replace the DADF PWB (PL 14.3).

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005-942 RAP
BSD-ON:5.2 Document Stacking BSD
DADF Tray Stack Over Fail.

Initial Actions

Reduce the number of originals and repeat the operation.

Remove the loaded document and check the display.

Turn the power OFF then ON.

Follow the instructions on the UI display.

Procedure
Check the connection of each DADF PWB connector. The connectors are OK.
Y
N
Connect the connectors properly.
Turn OFF then ON. The same problem recurs.
Y
N
End
Enter DC330 [005-203 DADF Stack Height Sensor). Select Start. Manually raise and lower
the Nudger Roll. The display toggles between H and L.
Y
N
Go to OF 99-1 and troubleshoot the DADF Stack Height Sensor (PL 14.17).
Replace the DADF PWB (PL 14.3).

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010-311 RAP

010-319 RAP

BSD-ON:10.3 Fuser Heat Monitoring BSD

BSD-ON:10.3 Fuser Heat Monitoring BSD

Fuser Heat Roll STS-1 Disconnection Fail. It was detected that fuser heat roll STS-1 disconnected.

Fuser NC Sensor Differential Amp Fail.

Initial Actions
Initial Actions

NOTE: It is necessary to set NVM [744-351] to 0 in order to clear this failure.

Power machine Off then On to see if fault clears.

Check if the Drawer is pushed in with the Fuser Unit improperly seated before the power
is turned on.

Power machine Off then On to see if fault clears.

Check if the Drawer is pushed in with the Fuser Unit improperly seated before the power
is turned on.
Check that there is no paper wrapped around the roller/s.

Check that the connectors (P/J146) (white) on the Heat Roll Thermistor 1 are connected.

Check that the Drawer Connectors (P/J612) connecting the Fuser Unit and the main unit
are free from bent pins, foreign objects and burnout.

Check that the appearance of the Heat Roll Thermistor 1 is free from breakage.

Procedure
Check the following wires for continuity:

MCU J405-A7 to NC Center Sensor J150-1

Procedure
Turn off the power. Remove the Fuser Unit. (REP 10.1) Disconnect the connectors (P/
J146)(white) on the Heat Roll Thermistor 1. Measure the resistance between pins 1 and 2.
The resistance is infinite.
Y
N
Check the following for an open wire or poor contact. If the wires are good, replace the
MCU PWB (PL 11.1).

Heat Roll Thermistor 1 P/J146-1 to MCU PWB P/J147-A7

Heat Roll Thermistor 1 P/J146-2 to MCU PWB P/J405-A6

MCU J405-A8 to NC Center Sensor J150-2

MCU J405-A9 to NC Center Sensor J150-3

MCU J405-A4 to NC Rear Sensor J151-1

MCU J405-A5 to NC Rear Sensor J151-2

MCU J405-A6 to NC Rear Sensor J151-3

The wires check out OK.

Y
N

Ensure connectors are properly connected.

Replace the Heat Roll Thermistor 1 (PL 11.1).

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Repair wires or replace the Fuser (PL 8.1).

Replace the NC Rear Sensor (PL 8.1).

Replace the NC Center Sensor (PL 8.1).

Replace the MCU PWB (PL 11.1).

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010-320 RAP

010-321 RAP

BSD-ON:10.3 Fuser Heat Monitoring BSD

BSD-ON:10.1 Fuser Drive Control BSD

Heat Roll Over Heat Fail. A high temperature was detected for fuser heat roll STS-1, fuser heat
roll STS-2, or fuser heat roll STS-3.

Fuser Nip Fail.

Initial Actions
NOTE: It is necessary to set NVM 744-156 to 0 in order to clear this failure.

Initial Actions

Power machine Off then On to see if fault clears.

Check that the Heat Roll Thermistor 1 is in proper contact with the Heat Roll.

Check that the appearance of the Heat Roll Thermistor 1 is free from breakage and dirt.

Check if the following are set to higher temperatures each. DC131[744-001](Warm Up

Control Temp) (Default: 192) DC131[744-050](Ready Control Temp) (Default:185)
DC131[744-052~056](Idling Control Temp) (Default:185) DC131[744-103](Low Power
Control Temp) (Default:140)

Power machine Off then On to see if fault clears.

Check if the Drawer is pushed in with the Fuser Unit improperly seated before the power
is turned on.

Check that there is no paper wrapped around the roller/s.

Procedure
Check that the Fuser Nip Sensor actuator is properly installed and not damaged. The
tor is properly installed and not damaged.
Y
N

Re-install the actuator properly.

Procedure
Connect the PSW. Enter the Diag. Enter DC140 [010-200](Heat Roll Thermistor 1).
The
value is between 1015 and 128.
Y
N
Check the following for an open wire, short or poor contact. If the wires are good, replace
the Heat Roll Thermistor 1 (PL 8.1).

Heat Roll Thermistor 1 P/J146-1 to MCU PWB P/J405-A7

actua-

Repair/replace the Fuser Nip Sensor (PL 8.1).

Enter dC330 (010-203 Fuser Nip Sensor). Actuate the Fuser Nip Sensor by moving the actuator manually, then release the actuator. The display changes.
Y
N
Replace the Fuser Nip Sensor (PL 8.1).
Replace the MCU PWB (PL 11.1).

Heat Roll Thermistor 1 P/J146-2 to MCU PWB P/J405-A6

Turn off the power. Remove the Rear Lower Cover. Disconnect Connector P/J510 from the AC
Drive PWB. Measure the resistance regarding the following:

P/J510-10 pin to the frame

P/J510-11 pin to the frame

P/J510-12 pin to the frame

Every resistance is infinite.

Y
N
Check any circuit that shows its resistance is not infinite for a short to the frame.
Replace the AC Drive PWB (PL 11.3) and the MCU PWB (PL 11.1) in order.

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010-322 RAP

010-323 RAP

BSD-ON:10.3 Fuser Heat Monitoring BSD

BSD-ON:10.3 Fuser Heat Monitoring BSD

Fuser NC Center Sensor Disconnection Fail. (Fuser Temperature Sensor Fail).

Fuser Rear Sensor Disconnection Fail. (Fuser Temperature Sensor Fail).

Initial Actions

Initial Actions

Power machine Off then On to see if fault clears.

Power machine Off then On to see if fault clears.

Check if the Drawer is pushed in with the Fuser Unit improperly seated before the power
is turned on.

Check if the Drawer is pushed in with the Fuser Unit improperly seated before the power
is turned on.

Check that there is no paper wrapped around the roller/s.

Check that there is no paper wrapped around the roller/s.

Procedure

Procedure

Check the following wires for continuity:

MCU J405-A7 to NC Center Sensor J150-1

Check the following wires for continuity:

MCU J405-A4 to NC Rear Sensor J151-1

MCU J405-A8 to NC Center Sensor J150-2

MCU J405-A5 to NC Rear Sensor J151-2

MCU J405-A9 to NC Center Sensor J150-3

MCU J405-A6 to NC Rear Sensor J151-3

The wires check out OK.

Y
N

Ensure connectors are properly connected.

The wires check out OK.

Y
N

Ensure connectors are properly connected.

Repair wires or replace the Fuser (PL 8.1).

Repair wires or replace the Fuser (PL 8.1).

Replace the NC Center Sensor (PL 8.1).

Replace the NC Rear Sensor (PL 8.1).

Replace the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

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010-324 RAP

010-326 RAP

Fuser NVM Fail.

BSD-ON:10.3 Fuser Heat Monitoring BSD

Initial Actions

Wait Heat Roll Fuser On Time Fail. Main lamp #1, main lamp #2, or the sub lamp is continually
flashing abnormally during wait state.

NOTE: It is necessary to set NVM [744-352] to 0 in order to clear this failure.

NOTE: Wait state: the state during which lamps are used to adjust the temperature to what is
required for printing, after turning on the power, closing the front cover interlock, closing the
MSI cover interlock, or closing the marking drawer interlock.

Power machine Off then On to see if fault clears.

Check if the Drawer is pushed in with the Fuser Unit improperly seated before the power
is turned on.

Check that there is no paper wrapped around the roller/s.

Initial Actions

Check that all connectors on the MCU PWB (PL 11.1) are properly connected.

Check that there is no foreign object on the Heat Roll surface and no paper wound around
it.

Check the Heat Roll Thermistor 1 is free from dirt.

Check that the Drawer Connectors (P/J612) connecting the Fuser Unit and the main unit
are free from bent pins, foreign objects and burnout.

Check that the connectors (P/J146)(white) on the Heat Roll Thermistor 1 are connected.

Check if DC131[744-00004](Fuser Warm Up Complete HR Temp)(Default:185) is set to a

higher temp.

DC131[744-001](Warm Up Control Temp)(Default:192) and DC131[744-050](Ready Control Temp)(Default:185) are set to higher temperatures each.

Procedure

Procedure
Turn on the power. Remove the Fuser Front Cover. Cheat the Front Door Interlock SW.Enter
the Diag. Enter DC330 [010-002] (Main Heater Rod 1). Select Start. The Main Heater Rod 1
(located at left when seen at front) has lit on.
Y
N
Turn off the power. Remove the Fuser Unit. (REP 10.1)
Disconnect the connectors (P/J61A, P/J61B) from the Main Heater Rod 1. Measure the
resistance between the both ends of the Main Heater Rod 1. The resistance is 10 ohms
or less.
Y
N
Replace the Main Heater Rod 1 (PL 8.1).
Measure the resistance between the both ends of the Thermostat 1. The resistance is
10 ohms or less.
Y
N
Check the following. If no problem is found, replace the Thermostat 1 (PL 8.1).

Heat Roll Thermistor 1 for dirt/improper installation

The wire between P/J409-B9 on the MCU PWB and P/J51010 on the AC
Drive PWB for a short to the frame

See DC120 Fail History. If it shows 010-320 occurred in the past, go to 010-320
RAP.

Reconnect the connectors to the Main Heater Rod 1 at its both ends. Seat the Fuser Unit
in the Drawer. Push in the Drawer. Turn on the power. With DC330 [010-002] (Main
Heater Rod 1) ON, 100-127VAC/200-240VAC is measured between P/J15-1 and P/
J16-4 on the AC Drive PWB.
A
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Y

N
Check the following for continuity. If the wires are good, replace the AC Drive PWB
(PL 11.3) and the MCU PWB (PL 11.1) in order.

MCU PWB P/J409-B9 to AC Drive PWB P/J510-10

Reconnect the connectors to the Sub Heater Rod at its both ends. Seat the Fuser Unit.
Push in the Drawer. Turn on the power. With DC330 [010-004] (Sub Heater Rod) ON,
100-127VAC/200-240VAC is measured between P/J15-3 and P/J16-1 on the AC Drive
PWB.
Y
N
Check the following for continuity. If the wires are good, replace the AC Drive PWB
(PL 11.3) and the MCU PWB (PL 11.1) in order.

MCU PWB P/J409-B7 to AC Drive PWB P/J510-12

MCU PWB P/J409-B15 to AC Drive PWB P/J510-4

Turn off the power. Disconnect the power plug.Check the circuits each between P/J16-4
on the AC Drive PWB and P/J61A-1 on the Main Heater Rod 1, and between P/J15-1 on
the AC Drive PWB and P/J16-1 on the Main Heater Rod 1.
Press the Stop button. Enter DC330 [010-003] (Main Heater Rod 2). Select Start. The Main
Heater Rod 2 (located at right when seen at front) has lit on.
Y
N
Turn on the power. Remove the Fuser Unit (REP 10.1). Disconnect the connectors (P62A,
P62B) from the Main Heater Rod 2. Measure the resistance between the both ends of the
Main Heater Rod 2. The resistance is 10 ohms or less.
Y
N
Replace the Main Heater Rod 2 (PL 8.1).

The wire between P/J409-B8 on the MCU PWB and P/J510-11 on the AC Drive
PWB for a short to the frame

The wire between P/J409-B7 on the MCU PWB to P/J510-12 on the AC Drive
PWB for a short to the frame

See DC120 Fail History. If it shows 010-320 occurred in the past, go to 010-320
RAP.

MCU PWB P/J409-B15 to AC Drive PWB P/J510-4

Turn off the power. Disconnect the power plug.

Check the circuits each between P/J16-1 on the AC Drive PWB and P63A-1 on the Sub
Heater Rod, and between P/J15-3 on the AC Drive PWB and P63B-1 on the Sub Heater
Rod.
Connect the PSW. Enter the Diag. Enter DC140 [010-200](Heat Roll Thermistor 1). The
value is between 1015 and 128.
Y
N
Check the following for an open wire, short or poor contact. If the wires are good, replace
the Heat Roll Thermistor 1 (PL 8.1).

Heat Roll Thermistor 1 P/J146-1 to MCU PWB P/J405-A7

Measure the resistance between the both ends of the Thermostat 2. The resistance is
10 ohms or less.
Y
N
Check the following. If no problem is found, replace the Thermostat 2 (PL 8.1).

Heat Roll Thermistor 2 for dirt/improper installation

N
Replace the Sub Heater Rod (PL 8.1).

Heat Roll Thermistor 1 P/J146-2 to MCU PWB P/J405-A6

Replace the AC Drive PWB (PL 11.3) and the MCU PWB (PL 11.1) in order.

Reconnect the connectors to the Main Heater Rod 2 at its both ends. Seat the Fuser Unit
in the Drawer. Push in the Drawer.
Turn on the power. With DC330[010-003] (Main Heater Rod 2) ON, 100-127VAC/200240VAC is measured between P/J15-3 and P/J16-2 on the AC Drive PWB.
Y
N
Check the following for continuity. If the wires are good, replace the AC Drive PWB
(PL 11.3) and the MCU PWB (PL 11.1) in order.

MCU PWB P/J409-B8 to AC Drive PWB P/J510-11

MCU PWB P/J409-B15 to AC Drive PWB P/J510-4

Turn off the power. Disconnect the power plug.Check the circuits each between P/J16-2
on the AC Drive PWB and P62A-1 on the Main Heater Rod 2, and between P/J15-3 on
the AC Drive PWB and P62B-1 on the Main Heater Rod 2.
Press the Stop button. Enter DC330 [010-004] (Sub Heater Rod). Select Start. The
Sub
Heater Rod (located lower when seen at front) has lit on.
Y
N
Turn off the power. Remove the Fuser Unit (REP 10.1). Disconnect the connectors (P63A,
P63B) from the Sub Heater Rod. Measure the resistance between the both ends of the
Sub Heater Rod. The resistance is 10 ohms or less.
B
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010-327 RAP
BSD-ON:10.3 Fuser Heat Monitoring BSD
Standby Heat Roll Fuser On Time Fail. Main lamp #1, main lamp #2, or the sub lamp is continually flashing abnormally during standby state or low power state.
NOTE: Standby state: the state during which the heat roll is maintained at the temperature
required for printing.

Initial Action

Check that there is no foreign object on the Heat Roll surface and no paper wound around
it.

Check the Heat Roll Thermistor 1 is free from dirt.

Check that the Drawer Connectors (P/J612) connecting the Fuser Unit and the main unit
are free from bent pins, foreign objects and burnout.

Check that the connectors (P/J146)(white) on the Heat Roll Thermistor 1 are connected.

Check if DC131[744-050](Ready Control Temp) (Default:185) is set to a higher temp.

A
Turn off the power. Disconnect the power plug.Check the circuits each between P/J16-4 on the
AC Drive PWB and P/J61A-1 on the Main Heater Rod 1, and between P/J15-1 on the AC Drive
PWB and P/J61B-1 on the Main Heater Rod 1.Press the Stop button. Enter DC330 [010-003]
(Main Heater Rod 2). Select Start.The Main Heater Rod 2 (located at right when seen at
front) has lit on.
Y
N
Turn off the power. Remove the Fuser Unit (REP 10.1). Disconnect the connectors (P62A,
P62B) of the Main Heater Rod 2. Measure the resistance between the both ends of the
Main Heater Rod 2. The resistance is 10 ohms or less.
Y
N
Replace the Main Heater Rod 2 (PL 8.1).
Measure the resistance between the both ends of the Thermostat 2. The resistance is
10 ohms or less.
Y
N
Check the following. If no problem is found, replace the Thermostat 2 (PL 8.1).

Heat Roll Thermistor 2 for dirt/improper installation

Procedure
Turn on the power. Remove the Fuser Front Cover.Cheat the Front Door Interlock SW.Enter
the Diag. Enter DC330 [010-002] (Main Heater Rod 1). Select Start. The Main Heater Rod 1
(located at left when seen at front) has lit on.
Y
N
Turn off the power. Remove the Fuser Unit. (REP 10.1)
Disconnect the connectors (P/J61A, P/J61B) from the Main Heater Rod 1. Measure the
resistance between the both ends of the Main Heater Rod 1. The resistance is 10 ohms
or less.
Y
N
Replace the Main Heater Rod 1 (PL 8.1).

The wire between P/J409-B9 on the MCU PWB and P/J51010 on the AC Drive
PWB for a short to the frame

See DC120 Fail History. If it shows 010-320 occurred in the past, go to 010-320
RAP.

Reconnect the connectors to the Main Heater Rod 1 at its both ends. Seat the Fuser Unit in the
Drawer. Push in the Drawer. Turn on the power. With DC330 [010-002] (Main Heater Rod 1)
ON, 100-127VAC/200-240VAC is measured between P/J15-1 and P/J16-4 on the AC Drive
PWB.
Y
N
Check the following for continuity. If the wires are good, replace the AC Drive PWB (PL
11.3) and the MCU PWB (PL 11.1) in order.

MCU PWB P/J409-B9 to AC Drive PWB P/J510-10

The wire between P/J409-B8 on the MCU PWB and P/J51011 on the AC
Drive PWB for a short to the frame

See DC120 Fail History. If it shows 010-320 occurred in the past, go to 010-320
RAP.

Reconnect the connectors to the Main Heater Rod 2 at its both ends. Seat the Fuser Unit
in the Drawer. Push in the Drawer. Turn on the power. With DC330 [010-003] (Main
Heater Rod 2) ON, 100-127VAC/200-240VAC is measured between P/J15-3 and P/
J16-2 on the AC Drive PWB.
Y
N
Check the following for continuity. If the wires are good, replace the AC Drive PWB
(PL 11.3) and the MCU PWB (PL 11.1) in order.

MCU PWB P/J409-B8 to AC Drive PWB P/J510-11

Measure the resistance between the both ends of the Thermostat 1. The resistance is 10
ohms or less.
Y
N
Check the following. If no problem is found, replace the Thermostat 1 (PL 8.1).

Heat Roll Thermistor 1 for dirt/improper installation

MCU PWB P/J409-B15 to AC Drive PWB P/J510-4

Turn off the power. Disconnect the power plug.Check the circuits each between Check
the circuits between P/J16-2 on the AC Drive PWB and P62A-1 on the Main Heater Rod
2, and between P/J15-3 on the AC Drive PWB and P62B-1 on the Main Heater Rod 2.
Press the Stop button.Enter DC330 [010-004] (Sub Heater Rod). Select Start. The
Sub
Heater Rod (located lower when seen at front) has lit on.
Y
N
Turn off the power. Remove the Fuser Unit (REP 10.1). Disconnect the connectors (P63A,
P63B) from the Sub Heater Rod. Measure the resistance between the both ends of the
Sub Heater Rod. The resistance is 10 ohms or less.
Y
N
Replace the Sub Heater Rod (PL 8.1).
Reconnect the connectors to the Sub Heater Rod at its both ends. Seat the Fuser Unit in
the Drawer. Push in the Drawer. Turn on the power. With DC330 [010-004] (Sub Heater
Rod) ON, 100-127VAC/200-240VAC is measured between P/J15-3 and P/J16-1 on the
AC Drive PWB.

MCU PWB P/J409-B15 to AC Drive PWB P/J510-4

A
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B
Y

Check the following for continuity. If the wires are good, replace the AC Drive
PWB (PL 11.3) and the MCU PWB (PL 11.1) in order.

MCU PWB P/J409-B7 to AC Drive PWB P/J510-12

MCU PWB P/J409-B15 to AC Drive PWB P/J510-4

Connect the PSW. Enter the Diag. Enter DC140 [010-200](Heat Roll Thermistor 1).
The
value is between 1015 and 128.
Y
N
Check the following for an open wire, short or poor contact. If the wires are good, replace
the Heat Roll Thermistor 1 (PL 8.1).

Heat Roll Thermistor 1 P/J146-1 to MCU PWB P/J405-A7

Heat Roll Thermistor 1 P/J146-2 to MCU PWB P/J405-A6

Replace the AC Drive PWB (PL 11.3) and the MCU PWB (PL 11.1) in order.

BSD-ON:10.1 Fuser Drive Control BSD

Fuser Motor Fail. A rotation abnormality was detected in the fuser motor.

Turn off the power. Disconnect the power plug.Check the circuits each between P/J16-1
on the AC Drive PWB and P63A-1 on the Sub Heater Rod, and between P/J15-3 on the
AC Drive PWB and P63B-1 on the Sub Heater Rod.

10-330 RAP

Procedure
Open the PWB Chassis (REP 3.1). Manually rotate the Fuser Drive Motor rotor. The
rotor
rotates without any load.
Y
N
Remove any load from the Fuser Unit, such as binding Fuser Drive gears and binding
bearings.
Turn on the power. Enter the Diag. Cheat the Front Door Interlock. Enter DC330 [010001](Fuser Drive Motor). Select Start. The Fuser Drive Motor has rotated.
Y
N
Open the PWB Chassis. (REP 3.1) +24VDC is measured between P/J211-1 (+) and 2(-) on the Fuser Drive Motor.
Y
N
+24VDC is measured between P/J437-7 (+) and -15(-) on the IOT PW.
Y
N
+24VDC is measured between P/J430-2 (+) on the IOT PWB and GND (-).
Y
N
Seeing BSD CH1.16, check the +24VDC INTLK circuit to P/J430-2 on the
IOT PWB.
Replace the IOT PWB (PL 2.1).
Check the circuits each between P/J437-7 on the IOT PWB and P/J211-1 on the
Fuser Drive Motor, and between P/J437-15 on the IOT PWB and P/J211-2 on the
Fuser Drive Motor for an open wire or poor contact.
+5VDC is measured between P/J212-1 (+) and -2(-) on the Fuser Drive Motor.
Y
N
CR8 on the MCU PWB is lighting.
Y
N
Seeing BSD CH1.6, check the +5VDC circuit to J400-2 on the MCU PWB.
Check the circuits each between P/J-A6 on the MCU PWB and P/J212-1 on the
Fuser Drive Motor, and between P/J407-A5 on the MCU PWB and P/J212-2 on the
Fuser Drive Motor for an open wire or poor contact.
Check the following for continuity:

MCU PWB P/J407-A4 to Fuser Drive Motor P/J212-3

MCU PWB P/J407-A3 to Fuser Drive Motor P/J212-4

MCU PWB P/J407-A2 to Fuser Drive Motor P/J212-5

MCU PWB P/J407-A1 to Fuser Drive Motor P/J212-6

Every resistance is 10 ohms or less.

Y
N
Check any wire that exhibits more than 10ohms for an open wire or poor contact.
A
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B
Status Indicator RAPs

010-327 RAP, 10-330 RAP

B
Replace the Fuser Drive Motor (PL 10.2) and the MCU PWB (PL 2.1) in order.

010-420 RAP
BSD-ON:CH10.9

Turn off the power. Check the following for continuity:

MCU PWB P/J407-A3 to Fuser Drive Motor P/J212-4

MCU PWB P/J407-A2 to Fuser Drive Motor P/J212-5

MCU PWB P/J407-A1 to Fuser Drive Motor P/J212-6

Fuser Assembly Life Near End. The time for replacing the fuser assembly is getting close.

Initial Actions

Every resistance is 10 ohms or less.

Y
N
Check any wire that exhibits more than 10ohms for an open wire or poor contact.

After replacing the Fuser Assembly, it is necessary to reset the Total Fuser Motor ON Time.

Procedure

If no problem is found, replace the Fuser Drive Motor (PL 10.2). If the problem persists, replace
the MCU PWB (PL 2.1).

Status Indicator RAPs

10-330 RAP, 010-420 RAP

Replace the Fuser Assembly (PL 8.1).

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010-421 RAP
BSD-ON:CH10.9
Fuser Assembly Life End. It is time to replace the Fuser Assembly.

Procedure
Replace the Fuser Assembly (PL 8.1).

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Status Indicator RAPs

010-421 RAP

Status Indicator RAPs

010-421 RAP

05/16/05
2-96

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012-112 RAP

012-113 RAP

BSD-ON:12.8 C-Finisher I/F Transportation BSD

BSD-ON:12.14 Booklet Transportation BSD

Finisher Interface Entrance Sensor ON.

Booklet In Sensor ON Jam. The booklet in sensor did not come on within a given time after the
punch out sensor came on.

Initial Actions

Check for obstructions in the paper path

Initial Actions

Check the Interface Drive Motor Belt for wear or damage

Check for obstructions in the paper path

Check the Guides on the Interface Cover for damage, wear or faulty installation

Check that the Finisher is dock correctly to ensure proper Transport Gate operation

Check the Booklet In Sensor for obstructions (PL 21.21)

Procedure

Check for transportation failure of non-standard paper

Enter dC330 [014-190], Decurler In Sensor (PL 21.25). Select Start. Open the Interface Cover
and actuate the Interface Entrance Sensor. The display changes.
Y
N
Select Stop. Go to the 12.8 C-Finisher I/F Transportation BSD. Check the circuit of the
Decurler In Sensor. Refer to the OF 99-2 RAP for troubleshooting procedure.

Check the Booklet In Roll for wear or damage

Select [014-093], Decurler Transport Motor (PL 21.26). Select Start. The motor energizes.
Y
N
Select Stop. Go to the 12.6 BSD. Check the circuit of the Decurler Transport Motor. Refer
to the OF 99-9 RAP for troubleshooting procedure.
Select Stop. Close the Interface Cover. Select [014-011] or [014-012], Gate Solenoid (PL
21.25). Select Start. The Gate Solenoid actuates.
Y
N
Select Stop. Go to the 12.11 C-Finisher Transport, Top Tray Gating BSD. Check the circuit
of the Gate Solenoid. Refer to the OF 99-8 RAP for troubleshooting procedure.
Select Stop.
Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Check the Decurler Transport Motor and its associated gears and belts for damage, contamination or misalignment

If the above checks are OK, then replace the Decurler In Sensor (PL 21.25). If the problem persists, replace the Finisher PWB (PL 21.12).

Procedure
Enter dC330 [013-135], Booklet In Sensor (PL 21.21). Select Start. Actuate the Booklet In Sensor. The display changes.
Y
N
Select Stop. Go to the 12.14 Booklet Transportation BSD. Check the circuit of the Booklet
In Sensor. Refer to the OF 99-2 RAP for troubleshooting procedure.
Select [013-068] and/or [013-069], Booklet Gate Solenoid (PL 21.21). Select Start. The
Booklet Gate Solenoid actuates.
Y
N
Select Stop. Go to the 12.10 C-Finisher Booklet / Punch Transport BSD. Check the circuit
of the Booklet Gate Solenoid. Refer to the OF 99-8 RAP for troubleshooting procedure.
Select [014-001], Finisher Transport Motor (PL 21.10). Select Start. The motor energizes.
Y
N
Select Stop. Go to the 12.9 BSD. Check the circuit of the Finisher Transport Motor. Refer
to the OF 99-9 RAP for troubleshooting procedure.
Select Stop.
Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Check the Interface Motor and its associated gears and belts for damage, contamination
or alignment

Check the Finisher Transport Motor and its associated gears and belts for damage, contamination or alignment

If the above checks are OK, then replace the Booklet In Sensor (PL 21.25). If the problem persists, replace the Finisher PWB (PL 21.12).

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Status Indicator RAPs

012-112 RAP, 012-113 RAP

012-114 RAP

012-115 RAP

BSD-ON:12.14 Booklet Transportation BSD

BSD-ON:12.14 Booklet Transportation BSD

Booklet In Sensor OFF Jam 1:

The booklet in sensor did not turn off within a given time.

Booklet Folder Roll Exit Sensor ON Jam.The booklet folder roll exit sensor did not turn off
within a given time after the booklet folder roll exit sensor came on.

Before the previous set turned off the booklet exit sensor, the first page of the next set
turned off the booklet in sensor. (This prevents reverse rotation.)

Initial Actions

Initial Actions

Check for obstructions in the paper path

Check that the Finisher is dock correctly to ensure proper Transport Gate operation

Check the Booklet In Sensor for obstructions (PL 21.21)

Check for transportation failure of non-standard paper

Check the Booklet In Roll for wear or damage

Check for obstructions in the paper path

Check that the Finisher is dock correctly to ensure proper Transport Gate operation

Check the Booklet Folder Roll Exit Sensor for obstructions (PL 21.21)

Check for transportation failure of non-standard paper

Check the Booklet Folding Roll for wear or damage

Check the Booklet Eject Roll Drive rolls for wear or damage

Procedure

Procedure
Enter dC330 [013-135], Booklet In Sensor (PL 21.21). Select Start. Actuate the Booklet In Sensor. The display changes.
Y
N
Select Stop. Go to the 12.14 Booklet Transportation BSD. Check the circuit of the Booklet
In Sensor. Refer to the OF 99-2 RAP for troubleshooting procedure.
Select [013-068] and/or [013-069], Booklet Gate Solenoid (PL 21.21). Select Start. The Booklet Gate Solenoid actuates.
Y
N
Select Stop. Go to the 12.10 C-Finisher Booklet / Punch Transport BSD. Check the circuit
of the Booklet Gate Solenoid. Refer to the OF 99-8 RAP for troubleshooting procedure.
Select [013-064], Booklet Paper Path Motor (PL 21.22). Select Start. The motor energizes.
Y
N
Select Stop. Go to the 12.13 Booklet Drive BSD. Check the circuit of the Booklet Paper
Path Motor. Refer to the OF 99-9 RAP for troubleshooting procedure.

Enter dC330 [013-103], Booklet Folder Roll Exit Sensor (PL 21.21). Select Start. Actuate the
Booklet Folder Roll Exit Sensor. The display changes.
Y
N
Go to the 12.14 Booklet Transportation BSD. Check the circuit of the Booklet Folder Roll
Exit Sensor. Refer to the OF 99-2 RAP for troubleshooting procedure.
Select [013-064], Booklet Paper Path Motor (PL 21.22). Select Start. The motor energizes.
Y
N
Select Stop. Go to the 12.13 Booklet Drive BSD. Check the circuit of the Booklet Paper
Path Motor. Refer to the OF 99-9 RAP for troubleshooting procedure.
Select Stop. Select [013-064], Booklet Folder Roll Motor (PL 21.22). Select Start. The motor
energizes.
Y
N
Select Stop. Go to the 12.13 Booklet Drive BSD. Check the circuit of the Booklet Folder
Roll Motor. Refer to the OF 99-9 RAP for troubleshooting procedure.
Check the following:

Select Stop.
Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Check the Interface Motor and its associated gears and belts for damage, contamination
or alignment

Check the Booklet Paper Path Motor and its associated gears and belts for damage, contamination or alignment

Check the Booklet Paper Path Motor and its associated gears and belts for damage, contamination or alignment

Check the Booklet Folder Roll Motor and its associated gears and belts for damage, contamination or alignment

If the above checks are OK, then replace the Booklet In Sensor (PL 21.25). If the problem persists, replace the Finisher PWB (PL 21.12).

Status Indicator RAPs

012-114 RAP, 012-115 RAP

If the above checks are OK, then replace the Booklet Folder Roll Exit Sensor (PL 21.21). If the
problem persists, replace the Finisher PWB (PL 21.12).

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012-125 RAP

012-132 RAP

BSD-ON:12.11 C-Finisher Transport, Top Tray Gating BSD

BSD-ON:12.11 C-Finisher Transport, Top Tray Gating BSD

Gate Sensor ON JAM: Finisher.

Finisher Transport Entrance Sensor ON Jam (Long).

Initial Actions

Initial Actions

Check for obstructions in the paper path

Check for obstructions in the paper path

Check the Finisher Drive Motor Gears and Drive rolls for wear or damage

Check that the Finisher is dock correctly to ensure proper Transport Gate operation

Procedure

Procedure

Enter dC330 [014-102], Gate Sensor (PL 21.11). Select Start. Actuate the Gate Sensor. The
display changes.
Y
N
Go to the 12.11 C-Finisher Transport, Top Tray Gating BSD. Check the circuit of the Gate
Sensor. Refer to the OF 99-2 RAP for troubleshooting procedure.

Enter dC330 [014-100], Transport Entrance Sensor (PL 21.25). Select Start. Actuate the
Transport Entrance Sensor. The display changes.
Y
N
Select Stop. Go to the 12.11 C-Finisher Transport, Top Tray Gating BSD. Check the circuit
of the Transport Entrance Sensor. Refer to the OF 99-2 RAP for troubleshooting procedure.

Select [014-001], Finisher Transport Motor (PL 21.10). Select Start. The motor energizes.
Y
N
Select Stop. Go to the 12.9 BSD. Check the circuit of the Finisher Transport Motor. Refer
to the OF 99-9 RAP for troubleshooting procedure.
Select Stop.
Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Check the Finisher is docked properly

Select [014-001], Finisher Transport Motor (PL 21.10). Select Start. The motor energizes.
Y
N
Select Stop. Go to the 12.9 BSD. Check the circuit of the Finisher Transport Motor. Refer
to the OF 99-9 RAP for troubleshooting procedure.
Select Stop.
Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Check the Finisher Transport Motor and its associated gears and belts for damage, contamination or misalignment

Check the Interface Motor and its associated gears and belts for damage, contamination
or alignment

If the above checks are OK, then replace the Gate Sensor (PL 21.11). If the problem persists,
replace the Finisher PWB (PL 21.12).

Check the Finisher Transport Motor and its associated gears and belts for damage, contamination or alignment

If the above checks are OK, then replace the Transport Entrance Sensor (PL 21.25). If the
problem persists, replace the Finisher PWB (PL 21.12).

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Status Indicator RAPs

012-125 RAP, 012-132 RAP

012-142 RAP

012-151 RAP

BSD-ON:12.12 C-Finisher Buffer Transport BSD

BSD-ON:12.24 C-Finisher Compiling BSD

Buffer Path Sensor ON Jam A. When using paper for the buffer:

Compile Exit Sensor OFF Jam. The compiler exit sensor did not turn off within a given time
after the compiler exit sensor came on.

The buffer path sensor did not come on within a given time after the punch out sensor
came on.

Otherwise: The buffer path sensor did not come on within a given time after the start of a
punch operation.

Initial Actions

Check the Buffer Reverse Roll for wear or damage

Initial Actions

Check the Compile Exit Roll for wear or damage

Check for obstructions in the paper path

Check for paper transportation failure due to a foreign substance/burr on the paper path

Check the Finisher Transport Motor Belt, Gears and Drive Rolls for wear or damage

Check for transportation failure of non-standard paper

Procedure

Procedure

Enter dC330 [014-101], Buffer Path Sensor (PL 21.10). Select Start. Actuate the Buffer Path
Sensor. The display changes.
Y
N
Select Stop. Go to the 12.12 C-Finisher Buffer Transport BSD. Check the circuit of the
Buffer Path Sensor. Refer to the OF 99-2 RAP for troubleshooting procedure.

Enter dC330 [014-150], Compile Exit Sensor (PL 21.9). Select Start. Actuate the Compile Exit
Sensor. The display changes.
Y
N
Select Stop. Go to the 12.24 C-Finisher Compiling BSD. Check the circuit of the Compile
Exit Sensor. Refer to the OF 99-2 RAP for troubleshooting procedure.

Select [014-001], Finisher Transport Motor (PL 21.10). Select Start. The motor energizes.
Y
N
Select Stop. Go to the 12.9 BSD. Check the circuit of the Finisher Transport Motor. Refer
to the OF 99-9 RAP for troubleshooting procedure.

Select Stop. Select [014-011] or [014-012], Transport Gate Solenoid (PL 21.10), and select
Start. The Transport Gate Solenoid actuates.
Y
N
Select Stop. Go to the 12.11 C-Finisher Transport, Top Tray Gating BSD. Check the circuit
of the Transport Gate Solenoid. Refer to the OF 99-8 RAP for troubleshooting procedure.

Select Stop. Select [014-015] and/or [014-016], Buffer Gate Solenoid (PL 21.10). Select Start.
The Gate Solenoid actuates.
Y
N
Select Stop. Go to the 12.12 C-Finisher Buffer Transport BSD. Check the circuit of the
Buffer Gate Solenoid. Refer to the OF 99-8 RAP for troubleshooting procedure.
Select Stop.
Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Check the Buffer Rolls for obstructions

Check the Finisher Transport Motor and its associated gears and belts for damage, contamination or misalignment

If the above checks are OK, then replace the Buffer Path Sensor (PL 21.10). If the problem
persists, replace the Finisher PWB (PL 21.12).

Select Stop. Select [014-015] or [014-016], Buffer Gate Solenoid (PL 21.10), and Select Start.
The Buffer Gate Solenoid actuates.
Y
N
Select Stop. Go to the 12.12 C-Finisher Buffer Transport BSD. Check the circuit of the
Buffer Gate Solenoid. Refer to the OF 99-8 RAP for troubleshooting procedure.
Select [014-007], Exit Motor (PL 21.8). Select Start. The motor energizes.
Y
N
Select Stop. Go to the 12.9 BSD. Check the circuit of the Exit Motor. Refer to the OF 99-9
RAP for troubleshooting procedure.
Select Stop.
Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Check the Exit Motor and its associated gears and belts for damage, contamination or
tension

If the above checks are OK, then replace the Compile Exit Sensor (PL 21.9). If the problem
persists, replace the Finisher PWB (PL 21.12).

Status Indicator RAPs

012-142 RAP, 012-151 RAP

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012-152 RAP

012-161 RAP

BSD-ON:12.24 C-Finisher Compiling BSD

BSD-ON:12.24 C-Finisher Compiling BSD

Compile Exit Sensor ON Jam A.

Set Eject Jam. The compile exit sensor did not turn off within a given time after the start of an
eject operation.

Initial Actions

Check the Buffer Roll for wear or damage

Initial Actions

Check the Compile Exit Roll for wear or damage

Check the Buffer Reverse Roll for wear or damage

Check for paper transportation failure due to a foreign substance/burr on the paper path

Check the Compile Exit Roll for wear or damage

Check for transportation failure of non-standard paper

Check for paper transportation failure due to a foreign substance/burr on the paper path

Check for transportation failure of non-standard paper

Procedure
Enter dC330 [014-150], Compile Exit Sensor (PL 21.9). Select Start. Actuate the Compile Exit
Sensor. The display changes.
Y
N
Select Stop. Go to the 12.24 C-Finisher Compiling BSD. Check the circuit of the Compile
Exit Sensor. Refer to the OF 99-2 RAP for troubleshooting procedure.
Select Stop. Select [014-015] or [014-016], Buffer Gate Solenoid (PL 21.10), and Select Start.
The Buffer Gate Solenoid actuates.
Y
N
Select Stop. Go to the 12.12 C-Finisher Buffer Transport BSD. Check the circuit of the
Buffer Gate Solenoid. Refer to the OF 99-8 RAP for troubleshooting procedure.
Select Stop. Select [014-011] or [014-012], Transport Gate Solenoid (PL 21.10). Select Start.
The Transport Gate Solenoid actuates.
Y
N
Select Stop. Go to the 12.11 C-Finisher Transport, Top Tray Gating BSD. Check the circuit
of the Transport Gate Solenoid. Refer to the OF 99-8 RAP for troubleshooting procedure.

Procedure
Enter dC330 [014-150], Compile Exit Sensor (PL 21.9). Select Start. Actuate the Compile Exit
Sensor. The display changes.
Y
N
Select Stop. Go to the 12.24 C-Finisher Compiling BSD. Check the circuit of the Compile
Exit Sensor. Refer to the OF 99-2 RAP for troubleshooting procedure.
Select [014-007],
Exit Motor (PL 21.8). Select Start. The motor energizes.
Y
N
Select Stop. Go to the 12.9 BSD. Check the circuit of the Exit Motor. Refer to the OF 99-9
RAP for troubleshooting procedure.
Select Stop. Select [014-011] or [014-012], Transport Gate Solenoid (PL 21.10). Select Start.
The Transport Gate Solenoid actuates.
Y
N
Select Stop. Go to the 12.11 C-Finisher Transport, Top Tray Gating BSD. Check the circuit
of the Transport Gate Solenoid. Refer to the OF 99-8 RAP for troubleshooting procedure.

Select [014-007], Exit Motor (PL 21.8). Select Start. The motor energizes.
Y
N
Select Stop. Go to the 12.9 BSD. Check the circuit of the Exit Motor. Refer to the OF 99-9
RAP for troubleshooting procedure.

Select Stop.
Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Select Stop.
Check the following:

Check the Exit Motor and its associated gears and belts for damage, contamination or
tension

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Check the Exit Motor and its associated gears and belts for damage, contamination or
tension

If the above checks are OK, then replace the Compile Exit Sensor (PL 21.9). If the problem
persists, replace the Finisher PWB (PL 21.12).

If the above checks are OK, then replace the Compile Exit Sensor (PL 21.9). If the problem
persists, replace the Finisher PWB (PL 21.12).

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Status Indicator RAPs

012-152 RAP, 012-161 RAP

012-162 RAP

012-171 RAP

BSD-ON:12.8 C-Finisher I/F Transportation BSD

BSD-ON:12.21 C-Finisher Top Tray Stacking BSD

Finisher Interface EXIT. Sensor ON Jam.

Top Tray Exit Sensor ON Jam A.

Initial Actions

When punch mode is off: The top tray exit sensor did not come on within a given time
after the punch out sensor came on.

In punch mode: The top tray exit sensor did not come on within a given time after the start
of a punch operation.

Check the Buffer Reverse Roll for wear or damage

Check the Compile Exit Roll for wear or damage

Check for paper transportation failure due to a foreign substance/burr on the paper path

Initial Actions

Check for transportation failure of non-standard paper

Check Top Tray Exit for operation failure

Check paper transportation failure due to a foreign substance/burr on the paper path

Check transportation failure of non-standard paper

Procedure
Enter dC330 [014-150], Compile Exit Sensor (PL 21.9). Select Start. Actuate the Compile Exit
Sensor. The display changes.
Y
N
Select Stop. Go to the 12.24 C-Finisher Compiling BSD. Check the circuit of the Compile
Exit Sensor. Refer to the OF 99-2 RAP for troubleshooting procedure.
Select [014-007],
Exit Motor (PL 21.8). Select Start. The motor energizes.
Y
N
Select Stop. Go to the 12.9 BSD. Check the circuit of the Exit Motor. Refer to the OF 99-9
RAP for troubleshooting procedure.
Select Stop. Select [014-011] or [014-012], Transport Gate Solenoid (PL 21.10). Select Start.
The Transport Gate Solenoid actuates.
Y
N
Select Stop. Go to the 12.11 C-Finisher Transport, Top Tray Gating BSD. Check the circuit
of the Transport Gate Solenoid. Refer to the OF 99-8 RAP for troubleshooting procedure.
Select Stop.
Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Check the Exit Motor and its associated gears and belts for damage, contamination or
tension

If the above checks are OK, then replace the Compile Exit Sensor (PL 21.9). If the problem
persists, replace the Finisher PWB (PL 21.12).

Procedure
Enter dC330 [014-115], Top Tray Exit Sensor (PL 21.11). Select Start. Actuate the Top Tray
Exit Sensor. The display changes.
Y
N
Select Stop. Go to the 12.21 C-Finisher Top Tray Stacking BSD. Check the circuit of the
Top Tray Exit Sensor. Refer to the OF 99-2 RAP for troubleshooting procedure.
Select [014-007], Exit Motor (PL 21.11). Select Start. The motor energizes.
Y
N
Select Stop. Go to the 12.9 BSD. Check the circuit of the Exit Motor. Refer to the OF 99-9
RAP for troubleshooting procedure.
Select Stop. Select [014-011] or [014-012], Transport Gate Solenoid (PL 21.10). Select Start.
The Transport Gate Solenoid actuates.
Y
N
Select Stop. Go to the 12.11 C-Finisher Transport, Top Tray Gating BSD. Check the circuit
of the Transport Gate Solenoid. Refer to the OF 99-8 RAP for troubleshooting procedure.
Select [014-001], Finisher Transport Motor (PL 21.10). Select Start. The motor energizes.
Y
N
Select Stop. Go to the 12.9 BSD. Check the circuit of the Finisher Transport Motor. Refer
to the OF 99-9 RAP for troubleshooting procedure.
Select Stop.
Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Check the Exit Motor and its associated gears and belts for damage, contamination or
misalignment

Exit Drive Shaft for wear and a revolution failure

The Exit Pinch Rolls for wear and/or damage

If the above checks are OK, then replace the Top Tray Exit Sensor (PL 21.11). If the problem
persists, replace the Finisher PWB (PL 21.12).

Status Indicator RAPs

012-162 RAP, 012-171 RAP

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012-172 RAP

012-180 RAP

BSD-ON:12.21 C-Finisher Top Tray Stacking BSD

BSD-ON:12.14 Booklet Transportation BSD

Top Tray Exit Sensor OFF Jam A.

Booklet Folder Roll Exit Sensor OFF Jam. The booklet folder roll exit sensor did not turn off
within a given time after the booklet folder roll exit sensor came on.

The trailing edge of a sheet of paper did not [words missing, but probably turn off was
intended -- translator] the top tray exit sensor within a given time after the leading edge of
the same sheet of paper turned on the punch out sensor.

The trailing edge of a sheet of paper did not turn off the top tray exit sensor within a given
time after the start of a punch operation.

Initial Actions

Check for obstructions in the paper path

Check the Booklet Folder Roll Exit Sensor for obstructions (PL 21.21)

Initial Actions

Check for transportation failure of non-standard paper

Check Top Tray Exit for operation failure

Check the Booklet Folding Roll for wear or damage

Check paper transportation failure due to a foreign substance/burr on the paper path

Check the Booklet Eject Roll Drive rolls for wear or damage

Check transportation failure of non-standard paper

Procedure
Procedure
Enter dC330 [014-115], Top Tray Exit Sensor (PL 21.11). Select Start. Actuate the Top Tray
Exit Sensor. The display changes.
Y
N
Select Stop. Go to the 12.21 C-Finisher Top Tray Stacking BSD. Check the circuit of the
Top Tray Exit Sensor. Refer to the OF 99-2 RAP for troubleshooting procedure.
Select [014-007], Exit Motor (PL 21.11). Select Start. The motor energizes.
Y
N
Select Stop. Go to the 12.9 BSD. Check the circuit of the Exit Motor. Refer to the OF 99-9
RAP for troubleshooting procedure.
Select Stop. Select [014-011] or [014-012], Transport Gate Solenoid (PL 21.10). Select Start.
The Transport Gate Solenoid actuates.
Y
N
Select Stop. Go to the 12.11 C-Finisher Transport, Top Tray Gating BSD. Check the circuit
of the Transport Gate Solenoid. Refer to the OF 99-8 RAP for troubleshooting procedure.

Enter dC330 [013-103], Booklet Folder Roll Exit Sensor (PL 21.21). Select Start. Actuate the
Booklet Folder Roll Exit Sensor. The display changes.
Y
N
Select Stop. Go to the 12.14 Booklet Transportation BSD. Check the circuit of the Booklet
Folder Roll Exit Sensor. Refer to the OF 99-2 RAP for troubleshooting procedure.
Select [013-064], Booklet Paper Path Motor (PL 21.22). Select Start. The motor energizes.
Y
N
Select Stop. Go to the 12.13 Booklet Drive BSD. Check the circuit of the Booklet Paper
Path Motor. Refer to the OF 99-9 RAP for troubleshooting procedure.
Select Stop. Select [013-064], Booklet Folder Roll Motor (PL 21.22). Select Start. The motor
energizes.
Y
N
Select Stop. Go to the 12.13 Booklet Drive BSD. Check the circuit of the Booklet Folder
Roll Motor. Refer to the OF 99-9 RAP for troubleshooting procedure.
Check the following:

Select [014-001], Finisher Transport Motor (PL 21.10). Select Start. The motor energizes.
Y
N
Select Stop. Go to the 12.9 BSD. Check the circuit of the Finisher Transport Motor. Refer
to the OF 99-9 RAP for troubleshooting procedure.
Select Stop.
Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Check the Exit Motor and its associated gears and belts for damage, contamination or
misalignment

Exit Drive Shaft for wear and a revolution failure

The Exit Pinch Rolls for wear and/or damage

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Check the Booklet Paper Path Motor and its associated gears and belts for damage, contamination or alignment

Check the Booklet Folder Roll Motor and its associated gears and belts for damage, contamination or alignment

If the above checks are OK, then replace the Booklet Folder Roll Exit Sensor (PL 21.21). If the
problem persists, replace the Finisher PWB (PL 21.12).

If the above checks are OK, then replace the top Tray Exit Sensor (PL 21.11). If the problem
persists, replace the Finisher PWB (PL 21.12).

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Status Indicator RAPs

012-172 RAP, 012-180 RAP

012-211 RAP

012-212 RAP

BSD-ON:12.31 C-Finisher Stack Height Detection BSD

BSD-ON:12.30 C-Finisher Stacker Drive BSD

Stacker Tray Fail.

Stacker Tray Upper Limit Fail. Stack height sensor #2 came on after the stacker tray began to
rise.

1.

The stack height sensor did not turn off within 500 msec after the stack tray began to
lower.

2.

Tray height sensor lower did not come on within 5 sec after the stack tray began to rise.

Check Items

Initial Actions

The Stack Height Sensor for improper installation

The Stack Height Sensor connectors for connection failure

The Tray Height Sensor Lower for improper installation

The Tray Height Sensor Lower connectors for connection failure

The Elevator Motor for operation failure

The Elevator Motor connectors for connection failure

The Elevator Gear for deformation

The Upper Limit SW for improper installation

The Upper Limit SW connectors for connection failure

The Elevator Motor for operation failure

The Elevator Motor connectors for connection failure

Procedure

Procedure
Enter dC330 [14-061] and [14-060], Elevator Motor (PL 21.4), alternately. Select Start.
The
Elevator Motor runs.
Y
N
Select Stop. Go to the 12.30 C-Finisher Stacker Drive BSD. Check continuity between
the Elevator Motor and Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Elevator Motor (PL 21.4). If the problem continues, replace the Finisher PWB
(PL 21.12).
Select Stop. If the problem continues, replace the Finisher PWB (PL 21.12).

Initial Actions

Enter dC330 [14-061] and [14-060], Elevator Motor (PL 21.4), alternately. Select Start.
The
Elevator Motor runs.
Y
N
Select Stop. Go to the 12.30 C-Finisher Stacker Drive BSD. Check continuity between
the Elevator Motor and Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Elevator Motor (PL 21.4). If the problem continues, replace the Finisher PWB
(PL 21.12).
Select Stop. Select [14-262], Stacker No Paper Sensor (PL 21.4). Select Start. Block/unblock
the Stacker No Paper Sensor. The display changes.
Y
N
Select Stop. Go to the 12.30 C-Finisher Stacker Drive BSD. Check continuity between the
Stacker No Paper Sensor and Finisher PWB. The continuity check is OK,
Y
N
Repair the open circuit or short circuit.
Replace the Stacker No Paper Sensor (PL 21.4). If the problem continues, replace the
Finisher PWB (PL 21.12).
Select [14-263], Upper Limit Sensor (PL 21.4). Block/unblock the Upper Limit Sensor. Select
Start. The display changes.
Y
N
Select Stop. Go to the 12.30 C-Finisher Stacker Drive BSD. Check continuity between the
Upper Limit Sensor and Finisher PWB. The continuity check is OK,
Y
N
Repair the open or short circuit.
Replace the Upper Limit Sensor (PL 21.4). If the problem continues, replace the Finisher
PWB
Select Stop. If the problem continues, replace the Finisher PWB (PL 21.12).

Status Indicator RAPs

012-211 RAP, 012-212 RAP

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012-213 RAP

012-221 RAP

BSD-ON:12.31 C-Finisher Stack Height Detection BSD

BSD-ON:12.25 C-Finisher Tamper Control BSD

Stacker Tray Lower Limit Fail. The lower limit sensor came on after the stacker tray began to
lower.

Tamper Home Sensor ON Fail. The tamper home sensor did not come on within a given time
after the tamper motor came on.

Initial Actions

Initial Actions

Check Items

Check the following:

The Upper Limit SW for improper installation

Front Tamper Actuator for deformation

The Upper Limit SW connectors for connection failure

Front Tamper Home Sensor for proper installation

The Elevator Motor for operation failure

Front Tamper Home Sensor connectors

The Elevator Motor connectors for connection failure

Front Tamper Motor for proper operation

Front Tamper Motor connectors

Procedure
Enter dC330 [14-061] and [14-060], Elevator Motor (PL 21.4), alternately. Select Start.
The
Elevator Motor runs.
Y
N
Select Stop. Go to the 12.30 C-Finisher Stacker Drive BSD. Check continuity between
the Elevator Motor and Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Elevator Motor (PL 21.4). If the problem continues, replace the Finisher PWB
(PL 21.12).
Select Stop. If the problem continues, replace the Finisher PWB (PL 21.12).

Procedure
Enter dC330 [14-020] and [14-023], Front Tamper Motor (PL 21.8), alternately. Select Start.
The Front Tamper Motor runs.
Y
N
Select Stop. Go to the 12.25 C-Finisher Tamper Control BSD. Check circuit of the Front
Tamper Motor. Refer to OF 99-9 RAP for troubleshooting procedure.
Select Stop. Select [14-220], Front Tamper Home Sensor (PL 21.8). Select Start. Actuate the
sensor with a piece of paper. The display changes.
Y
N
Select Stop. Go to the 12.25 C-Finisher Tamper Control BSD. Check circuit of the Front
Tamper Home Sensor. Refer to OF 99-2 RAP for troubleshooting procedure.
Select Stop. If the problem continues, replace the Finisher Main PWB (PL 21.12).

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012-213 RAP, 012-221 RAP

012-223 RAP

012-224 RAP

BSD-ON:12.25 C-Finisher Tamper Control BSD

BSD-ON:12.25 C-Finisher Tamper Control BSD

Tamper Home Sensor OFF Fail. The tamper home sensor was not off after the tamper motor
stopped because the tamper home sensor turned off.

Rear Tamper Home Sensor OFF Fail.

Initial Actions
Initial Actions

Check the following:

Check the following:

Rear Tamper Actuator for deformation

Front Tamper Actuator for deformation

Rear Tamper Home Sensor for proper installation

Front Tamper Home Sensor for proper installation

Rear Tamper Home Sensor connectors

Front Tamper Home Sensor connectors

Rear Tamper Motor for proper operation

Front Tamper Motor for proper operation

Rear Tamper Motor connectors

Front Tamper Motor connectors

Procedure
Procedure
Enter dC330 [14-020] and [14-023], Front Tamper Motor (PL 21.8), alternately. Select Start.
The Front Tamper Motor runs.
Y
N
Select Stop. Go to the 12.25 C-Finisher Tamper Control BSD. Check circuit of the Front
Tamper Motor. Refer to OF 99-9 RAP for troubleshooting procedure.
Select Stop. Select [14-220], Front Tamper Home Sensor (PL 21.8). Select Start. Actuate the
sensor with a piece of paper. The display changes.
Y
N
Select Stop. Go to the 12.25 C-Finisher Tamper Control BSD. Check circuit of the Front
Tamper Home Sensor. Refer to OF 99-2 RAP for troubleshooting procedure.

Enter dC330 [14-026] and [14-029], Rear Tamper Motor (PL 21.8), alternately. Select
Start.
The Rear Tamper Motor runs.
Y
N
Select Stop. Go to the 12.25 C-Finisher Tamper Control BSD. Check circuit of the Rear
Tamper Motor. Refer to OF 99-9 RAP for troubleshooting procedure.
Select Stop. Select [14-220], Rear Tamper Home Sensor (PL 21.8). Select Start. Actuate the
sensor with a piece of paper. The display changes.
Y
N
Select Stop. Go to the 12.25 C-Finisher Tamper Control BSD. Check circuit of the Rear
Tamper Home Sensor. Refer to OF 99-2 RAP for troubleshooting procedure.
Select Stop. If the problem continues, replace the Finisher Main PWB (PL 21.12).

Select Stop. If the problem continues, replace the Finisher Main PWB (PL 21.12).

Status Indicator RAPs

012-223 RAP, 012-224 RAP

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012-225 RAP

012-226 RAP

BSD-ON:12.16 Booklet Tamper Control (2 of 2) BSD

BSD-ON:12.16 Booklet Tamper Control (2 of 2) BSD

Booklet Tamper F Home Sensor ON Fail. Booklet tamper home sensor (F) did not come on
within a given time after booklet tamper motor (F) came on because booklet tamper F was
returned to home.

Booklet Tamper F Home Sensor OFF Fail. Booklet tamper home sensor (F) did not turn off
within a given time after booklet tamper motor (F) came on.

Initial Actions
Initial Actions

The Booklet Tamper Home Sensor Front for improper installation

The Booklet Tamper Home Sensor Front for improper installation

The Booklet Tamper Home Sensor Front connectors for connection failure

The Booklet Tamper Home Sensor Front connectors for connection failure

The Booklet Tamper Motor Front connectors for connection failure

The Booklet Tamper Motor Front connectors for connection failure

The Booklet Tamper Motor Front for improper installation

The Booklet Tamper Motor Front for improper installation

The gear part for wear or damage

The gear part for wear or damage

The Booklet Tamper Front for deformation

The Booklet Tamper Front for deformation

Procedure
Procedure
Enter dC330 [13-048] and DC330 [13-052], Booklet Tamper Motor Front (PL 21.19), alternately. Select Start. The Booklet Tamper Motor Front energizes.
Y
N
Select Stop. Go to the 12.15 BSD. Check continuity between the Booklet Tamper Motor
Front and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.

Enter dC330 [13-048] and DC330 [13-052], Booklet Tamper Motor Front (PL 21.19), alternately. Select Start. The Booklet Tamper Motor Front energizes.
Y
N
Select Stop. Go to the 12.15 BSD. Check continuity between the Booklet Tamper Motor
Front and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Booklet Tamper Motor Front (PL 21.19). If the problem continues, replace the
Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12).

Replace the Booklet Tamper Motor Front (PL 21.19). If the problem continues, replace the
Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12).
Select Stop. Select [13-134], Booklet Tamper Home Sensor Front (PL 21.19). Select Start.
Block/unblock the Booklet Tamper Home Sensor Front. The display changes.
Y
N
Select Stop. Go to the 12.16 BSD. Check continuity between the Booklet Tamper Home
Sensor Front and the Booklet PWB and the Booklet PWB and the Finisher PWB.
The
continuity check is OK.
Y
N
Repair the open circuit or short circuit.

Select Stop. Select [13-134], Booklet Tamper Home Sensor Front (PL 21.19). Select Start.
Block/unblock the Booklet Tamper Home Sensor Front. The display changes.
Y
N
Select Stop. Go to the 12.16 BSD. Check continuity between the Booklet Tamper Home
Sensor Front and the Booklet PWB and the Booklet PWB and the Finisher PWB.
The
continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Booklet Tamper Home Sensor Front (PL 21.19). If the problem continues,
replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL
21.12).

Replace the Booklet Tamper Home Sensor Front (PL 21.19). If the problem continues,
replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL
21.12).

Select Stop. If the problem continues, replace the Finisher PWB (PL 21.12).
Select Stop. If the problem continues, replace the Finisher PWB (PL 21.12).

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012-225 RAP, 012-226 RAP

012-227 RAP

012-228 RAP

BSD-ON:12.19 Booklet End Guide Control BSD

BSD-ON:12.19 Booklet End Guide Control BSD

Booklet End Guide Home Sensor OFF Fail. The booklet end guide home sensor did not turn off
within a given time after the booklet end guide motor came on.

Booklet End Guide Home Sensor ON Fail. The booklet end guide home sensor (F) did not
come on within a given time after the booklet end guide motor came on because the booklet
end guide was returned to home.

Initial Actions
The Booklet End Guide Home Sensor for improper installation

Initial Actions

The Booklet End Guide Home Sensor connectors for connection failure

The Booklet End Guide Motor connectors for connection failure

The Booklet End Guide Home Sensor connectors for connection failure

The Guide for deformation

The Booklet End Guide Motor connectors for connection failure

The Guide for a foreign substance

The Guide for deformation

The Guide for a foreign substance

The Booklet End Guide Home Sensor for improper installation

Procedure
Enter dC330 [13-013] and [13-016], Booklet End Guide Motor (PL 21.17), alternately. Select
Start. The Booklet End Guide Motor energizes.
Y
N
Select Stop. Go to the 12.19 BSD. Check continuity between the Booklet End Guide
Motor and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.

Procedure
Enter dC330 [13-013] and [13-016], Booklet End Guide Motor (PL 21.17), alternately. Select
Start. The Booklet End Guide Motor energizes.
Y
N
Select Stop. Go to the 12.19 BSD. Check continuity between the Booklet End Guide
Motor and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.

Replace the Booklet End Guide Motor (PL 21.17). If the problem continues, replace the
Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12).
Select Stop. Select [13-137]. Block/unblock the Booklet End Guide Home Sensor to the light
with paper strip. Select Start. The display changes.
Y
N
Select Stop. Go to the 12.19 BSD. Check continuity between the Booklet End Guide
Home Sensor and the Booklet PWB and the Booklet PWB and the Finisher PWB.
The
continuity check is OK.
Y
N
Repair the open circuit or short circuit.

Replace the Booklet End Guide Motor (PL 21.17). If the problem continues, replace the
Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12).
Select Stop. Enter [13-137]. Select Start. Block/unblock the Booklet End Guide Home Sensor.
The display changes.
Y
N
Select Stop. Go to the 12.19 BSD. Check continuity between the Booklet End Guide
Home Sensor and the Booklet PWB and the Booklet PWB and the Finisher PWB.
The
continuity check is OK.
Y
N
Repair the open circuit or short circuit.

Replace the Booklet End Guide Home Sensor (PL 21.17). If the problem continues,
replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL
21.12).
Check the following:

The Booklet End Guide Motor for proper installation

Replace the Booklet End Guide Home Sensor (PL 21.17). If the problem continues,
replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL
21.12).

Booklet End Guide Belt for proper tension

Check the following:

The Booklet End Guide Motor for proper installation

Booklet End Guide Belt for wear or damage

Booklet End Guide Belt for proper tension

Booklet End Guide Belt for wear or damage

If the above checks are OK, replace the Finisher PWB (PL 21.12).

If the above checks are OK, replace the Finisher PWB (PL 21.12).

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012-227 RAP, 012-228 RAP

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012-229 RAP

012-230 RAP

BSD-ON:12.16 Booklet Tamper Control (2 of 2) BSD

BSD-ON:12.16 Booklet Tamper Control (2 of 2) BSD

Booklet Tamper R Home Sensor ON Fail. Booklet tamper home sensor (R) did not come on
within a given time after booklet tamper motor (R) came on because booklet tamper R was
returned to home.

Booklet Tamper R Home Sensor OFF Fail. Booklet tamper home sensor (R) did not turn off
within a given time after booklet tamper motor (R) came on.

Initial Actions
Initial Actions

The Booklet Tamper Home Sensor Rear for improper installation

The Booklet Tamper Home Sensor Rear for improper installation

The Booklet Tamper Home Sensor Rear connectors for connection failure

The Booklet Tamper Home Sensor Rear connectors for connection failure

The Booklet Tamper Motor Rear connectors for connection failure

The Booklet Tamper Motor Rear connectors for connection failure

The Booklet Tamper Motor Rear for improper installation

The Booklet Tamper Motor Rear for improper installation

The gear part for wear or damage

The gear part for wear or damage

The Booklet Tamper Rear for deformation

The Booklet Tamper Rear for deformation

Procedure
Procedure
Enter dC330 [13-056] and DC330 [13-060], Booklet Tamper Motor Rear (PL 21.19), alternately.
Select Start. The Booklet Tamper Motor Rear energizes.
Y
N
Select Stop. Go to the 12.15 BSD. Check continuity between the Booklet Tamper Motor
Rear and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity
check is OK.
Y
N
Repair the open circuit or short circuit.

Enter dC330 [13-056] and [13-060], Booklet Tamper Motor Rear (PL 21.19), alternately. Select
Start. The Booklet Tamper Motor Rear energizes.
Y
N
Select Stop. Go to the 12.15 BSD. Check continuity between the Booklet Tamper Motor
Rear and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity
check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Booklet Tamper Motor Rear (PL 21.19). If the problem continues, replace the
Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12).

Replace the Booklet Tamper Motor Rear (PL 21.19). If the problem continues, replace the
Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12).
Select Stop. Select [13-136], Booklet Tamper Home Sensor Rear. Select Start. Block/unblock
the Booklet Tamper Home Sensor Front. The display changes.
Y
N
Select Stop. Go to the 12.16 BSD. Check continuity between the Booklet Tamper Home
Sensor Rear and the Booklet PWB and the Booklet PWB and the Finisher PWB.
The
continuity check is OK.
Y
N
Repair the open circuit or short circuit.

Select Stop. Select [13-136], Booklet Tamper Home Sensor Rear (PL 21.19). Select Start.
Block/unblock the Booklet Tamper Home Sensor Front. The display changes.
Y
N
Select Stop. Go to the 12.16 BSD. Check continuity between the Booklet Tamper Home
Sensor Rear and the Booklet PWB and the Booklet PWB and the Finisher PWB.
The
continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Booklet Tamper Home Sensor Rear (PL 21.19). If the problem continues,
replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL
21.12).

Replace the Booklet Tamper Home Sensor Rear (PL 21.19). If the problem continues,
replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL
21.12).

Select Stop. If the problem continues, replace the Finisher PWB (PL 21.12).
Select Stop. If the problem continues, replace the Finisher PWB (PL 21.12).

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012-243 RAP

BSD-ON:12.17 Booklet Knife Control BSD

Replace the Knife Home Sensor (PL 21.22). If the problem continues, replace the Booklet
PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12).

Booklet Knife Home Sensor ON Fail.

The knife home sensor did not come on within a given time after the knife clutch came on
while returning the booklet knife to home.

The knife home sensor turned off during a booklet knife folding operation.

N
Repair the open circuit or short circuit.

Select Stop. If the problem continues, replace the Finisher PWB (PL 21.12).

Initial Actions

The Knife Home Sensor for improper installation

The Knife Home Sensor connectors for connection failure

The Booklet Fold Motor connectors for connection failure

The Knife Clutch connectors for connection failure

The Knife Clutch for improper installation

The Knife drive mechanism for a foreign substance

Procedure
Manually move the Booklet Tamper to both ends. Enter dC330 [13-008] and [13-009], Booklet
Folder Roll Motor (PL 21.22), alternately. Select Start. The Booklet Folder Roll Motor energizes.
Y
N
Select Stop. Go to the 12.13 BSD. Check continuity between the Booklet Folder Roll
Motor and the Booklet PWB and between the Booklet PWB and the Finisher PWB. The
continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Booklet Folder Roll Motor (PL 21.22). If the problem continues, replace the
Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12).
Select Stop. Select [13-010], Knife Solenoid, (PL 21.22). Select Start. The Knife Solenoid
actuates.
Y
N
Select Stop. Go to the 12.17 BSD. Check continuity between the Knife Solenoid and the
Booklet PWB and between the Booklet PWB and the Finisher PWB.
The continuity
check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Knife Solenoid (PL 21.22). If the problem continues, replace the Booklet
PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12).
Select Stop. Select [13-101], Knife Home Sensor (PL 21.22). Select Start. Block/unblock
the Knife Home Sensor. The display changed.
Y
N
Select Stop. Go to the 12.17 BSD. Check continuity between the Knife Home Sensor and
the Booklet PWB and between the Booklet PWB and the Finisher PWB. The continuity
check is OK.

A
Status Indicator RAPs

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012-246 RAP

012-247 RAP

BSD-ON:12.18 Booklet Staple Control BSD

BSD-ON:12.10 C-Finisher Booklet / Punch Transport BSD

Booklet Stapler Fail.

Side Regi Sensor OFF Fail.

1.

The stapler ready signal did not change to not ready within a given time after the booklet
stapler start signal came on (no stapling operation).

1.

The side regi sensor did not turn off within a given time after the puncher move motor
came on.

2.

The ready signal remained not ready for a given time after stapler NG was detected, or
the error signal came on.

2.

The side regi sensor was off after the puncher move motor stopped because the side regi
sensor turned off.

3.

The error signal was on just prior to the start of the stapling operation indication.

Initial Actions

4.

During the stapler power on check processing that occurs when power is turned on or
when an interlock is closed, it was detected that the error signal from the stapler was on,
or the ready signal was off.

The Actuator for deformation

The Side Reg 1 and 2 Sensors for improper installation

The Side Reg 1 and 2 Sensors connectors for connection failure

The Puncher Move Motor connectors for connection failure

Initial Actions

Procedure

Procedure
Check continuity between the Staple and Booklet PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Go to the 12.2 BSD. Check continuity between the Booklet PWB and Finisher PWB.
continuity check is OK.
Y
N
Repair the open circuit or short circuit.

The

Replace the Staple (PL 21.16). The problem is resolved.

Y
N
Replace the Booklet PWB (PL 21.12). If the problem continues, replace the Finisher PWB
(PL 21.12).
If the problem continues, replace the Finisher PWB (PL 21.12).

Enter dC330 [14-071] and [14-073], Puncher Move Motor (PL 21.5), alternately. Select Start.
The Puncher Move Motor run.
Y
N
Select Stop. Go to the 12.22 BSD. Check continuity between the Puncher Move Motor
and Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Puncher Move Motor (PL 21.5). If the problem continues, replace the Finisher PWB (PL 21.12).
Select Stop. Select [14-200], Side Regi 1 Sensor (PL 21.5). Select Start. Block/unblock the
Side Reg 1 Sensor. The display changes.
Y
N
Select Stop. Go to the 12.10 BSD. Check continuity between the Side Reg 1 Sensor and
Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Side Reg 1 Sensor (PL 21.5). If the problem continues, replace the Finisher
PWB (PL 21.12).
Select [14-201], Side Reg 2 Sensor (PL 21.5). Select Start. Block/unblock the Side Reg 2 Sensor. The display changes.
Y
N
Select Stop. Go to the 12.10 BSD. Check continuity between the Side Reg 2 Sensor and
Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Side Reg 2 Sensor (PL 21.5). If the problem continues, replace the Finisher
PWB (PL 21.12).
Select Stop. Check the following:

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The Puncher Move Motor Belt for improper tension

The Puncher Move Motor Belt for disengagement

012-260 RAP
BSD-ON:12.28 C-Finisher Eject Drive BSD

If the above checks are OK, replace the Finisher Main PWB (PL 21.12).
Eject Clamp Up Sensor ON Fail.
1.

The eject up sensor did not come on within a given time after the eject clamp motor came
on.

2.

The eject up sensor was not on after the eject clamp motor stopped because the eject up
sensor came on.

Initial Actions

Check for obstructions in the Clamp area

Procedure
Enter dC330 [014-250], Eject Clamp Home Sensor (PL 21.7). Select Start. Actuate the Eject
Clamp Home Sensor. The display changes.
Y
N
Select Stop. Go to the 12.28 BSD. Check the circuit of the Eject Clamp Home Sensor.
Refer to the OF 99-2 RAP for troubleshooting procedure.
Select [012-052], Eject Clamp Motor (PL 21.7). Select Start. The Eject Clamp moves up.
Y
N
The Eject Motor energized.
Y
N
Select Stop. Go to the 12.28 BSD. Check the circuit of the Eject Clamp Motor. Refer
to the OF 99-9 RAP for troubleshooting procedure.
Check the Eject Clamp Motor and its associated gears, pulleys and belts for damage,
contamination and misalignment (PL 21.7).
Select Stop.
Check the following:

Ensure that the Eject Clamp Home Sensor connectors are securely connected and that
the wires are not damaged

Ensure that the Eject Clamp Motor connectors are securely connected and that the wires
are not damaged

If the above checks are OK, replace the Eject Clamp Home Sensor (PL 21.7). If the problem
persists, replace the Finisher PWB (PL 21.12).

Status Indicator RAPs

012-247 RAP, 012-260 RAP

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012-261 RAP
BSD-ON:12.17 Booklet Knife Control BSD

B
Replace the Knife Home Sensor (PL 21.22). If the problem continues, replace the Booklet
PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12).

Select Stop. If the problem continues, replace the Finisher PWB (PL 21.12).

Booklet Knife Folding SNR Fail.

Initial Actions

The Knife Folding Sensor for improper installation

The Knife Folding Sensor connectors for connection failure

The Booklet Fold Motor connectors for connection failure

The Knife Solenoid connectors for connection failure

The Knife Solenoid for improper installation

The Knife drive mechanism for a foreign substance

Procedure
Manually move the Booklet Tamper to both ends. Enter dC330 [13-008] and [13-009], Booklet
Folder Roll Motor (PL 21.22), alternately. Select Start. The Booklet Folder Roll Motor energizes.
Y
N
Select Stop. Go to the 12.13 BSD. Check continuity between the Booklet Folder Roll
Motor and the Booklet PWB and between the Booklet PWB and the Finisher PWB. The
continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Booklet Folder Roll Motor (PL 21.22). If the problem continues, replace the
Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12).
Select Stop. Select dC330 [13-010], Knife Solenoid, (PL 21.22). Select Start. The Knife Solenoid actuates.
Y
N
Select Stop. Go to the 12.17 BSD. Check continuity between the Knife Solenoid and the
Booklet PWB and between the Booklet PWB and the Finisher PWB.
The continuity
check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Knife Solenoid (PL 21.22). If the problem continues, replace the Booklet
PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12).
Select Stop. Select dC330 [13-101], Knife Home Sensor (PL 21.22). Select Start. Block/
unblock the Knife Home Sensor. The display changed.
Y
N
Select Stop. Go to the 12.17 BSD. Check continuity between the Knife Home Sensor and
the Booklet PWB and between the Booklet PWB and the Finisher PWB. The continuity
check is OK.
Y
N
Repair the open circuit or short circuit.

A
B
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Status Indicator RAPs

012-261 RAP

012-263 RAP

012-264 RAP

BSD-ON:12.25 C-Finisher Tamper Control BSD

BSD-ON:12.13 Booklet Drive BSD

Finisher Rear Tamper Home Sensor ON.

Booklet Drawer Broken Fail. It was detected that the booklet drawer in-position sensor was
open when the finisher front door interlock was closed.

Initial Actions
Initial Actions

Check the following:

The Booklet Drawer Set Sensor for improper installation

Rear Tamper Actuator for deformation

The Booklet Drawer Set Sensor connectors for connection failure

Rear Tamper Home Sensor for proper installation

The Booklet Drawer Actuator part for a foreign substance and deformation

Rear Tamper Home Sensor connectors

The Drawer mechanism for a foreign substance and deformation

Rear Tamper Motor for proper operation

Rear Tamper Motor connectors

Procedure

Procedure
Enter dC330 [14-026] and [14-029], Rear Tamper Motor (PL 21.8), alternately. Select
Start.
The Rear Tamper Motor runs.
Y
N
Select Stop. Go to the 12.25 BSD. Check circuit of the Rear Tamper Motor. Refer to OF
99-9 RAP for troubleshooting procedure.

Enter dC330 [13-104], Booklet Drawer Set Sensor (PL 21.15). Select Start. Remove and insert
the Booklet Drawer manually. The display changes.
Y
N
Go to the 12.13 BSD. Check the circuit of the Booklet Drawer Set Sensor. Refer to the OF
99-2 RAP for troubleshooting procedure.
Select Stop. If the problem continues, replace the Finisher PWB (PL 21.12).

Select Stop. Select [14-220], Rear Tamper Home Sensor (PL 21.8). Select Start. Actuate the
sensor with a piece of paper. The display changes.
Y
N
Select Stop. Go to the 12.25 BSD. Check circuit of the Rear Tamper Home Sensor. Refer
to OF 99-2 RAP for troubleshooting procedure.
Select Stop. If the problem continues, replace the Finisher Main PWB (PL 21.12).

Status Indicator RAPs

012-263 RAP, 012-264 RAP

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012-265 RAP
BSD-ON:12.17 Booklet Knife Control BSD
Booklet Knife Home Sensor OFF Fail. The knife home sensor did not turn off within a given
time after the knife clutch came on when the booklet knife was releasing its home position.

B
Replace the Knife Folding Sensor (PL 21.18). If the problem continues, replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12).

Select Stop. If the problem continues, replace the Finisher PWB (PL 21.12).

Initial Actions

The Knife Home Sensor for improper installation

The Knife Home Sensor connectors for connection failure

The Booklet Fold Motor connectors for connection failure

The Knife Solenoid connectors for connection failure

The Knife Solenoid for improper installation

The Knife drive mechanism for a foreign substance

Procedure
Manually move the Booklet Tamper to both ends. Enter dC330 [13-008] and [13-009], Booklet
Folder Roll Motor (PL 21.22), alternately. Select Start. The Booklet Folder Roll Motor energizes.
Y
N
Select Stop. Go to the 12.13 BSD. Check continuity between the Booklet Folder Roll
Motor and the Booklet PWB and between the Booklet PWB and the Finisher PWB. The
continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Booklet Folder Roll Motor (PL 21.22). If the problem continues, replace the
Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12).
Select Stop. Select dC330 [13-010], Knife Solenoid, (PL 21.22). Select Start. The Knife Solenoid actuates.
Y
N
Select Stop. Go to the 12.17 BSD. Check continuity between the Knife Solenoid and the
Booklet PWB and between the Booklet PWB and the Finisher PWB.
The continuity
check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Knife Solenoid (PL 21.22). If the problem continues, replace the Booklet
PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12).
Select Stop. Select dC330 [13-140], Knife Folding Sensor (PL 21.18). Select Start. Block/
unblock the Knife Folding Sensor. The display changed.
Y
N
Select Stop. Go to the 12.17 BSD. Check continuity between the Knife Folding Sensor
and the Booklet PWB and between the Booklet PWB and the Finisher PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
A
B
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Status Indicator RAPs

012-265 RAP

012-266 RAP

012-270 RAP

BSD-ON:12.14 Booklet Transportation BSD

BSD-ON:12.21 C-Finisher Top Tray Stacking BSD

Booklet Compiler No Paper Sensor Fail.

Top Offset Home Sensor ON Fail: Finisher.

Initial Actions

Initial Actions
Check the following:

Procedure
Enter dC330 [13-102], Booklet Compile No Paper Sensor (PL 21.18). Select Start. Block/
unblock the Booklet Compile No Paper Sensor. The display changed.
Y
N
Select Stop. Go to the 12.14 BSD. Check continuity between the Booklet Compile No
Paper and the Booklet PWB and between the Booklet PWB and the Finisher PWB. The
continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Booklet Compile No Paper Sensor (PL 21.18). If the problem continues,
replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL
21.12).
Select [13-064], Booklet Paper Path Motor (PL 21.22). Select Start. The Motor energizes.
Y
N
Select Stop.Go to the 12.13 BSD. Check continuity between the Booklet Paper Path
Motor and the Booklet PWB and between the Booklet PWB and the Finisher PWB. The
continuity check is OK.
Y
N
Repair the open circuit or short circuit.

Top Offset Home Actuator for deformation

Top Offset Home Sensor for proper installation

Top Offset Home Sensor connectors

Top Offset Motor for proper operation

Top Offset Motor connectors

Procedure
Enter dC330 [14-097] and [14-098], Top Offset Motor (PL 21.8), alternately. Select Start. The
Top Offset Motor runs.
Y
N
Select Stop. Go to the 12.21 BSD. Check circuit of the Top Offset Motor. Refer to OF 99-9
RAP for troubleshooting procedure.
Select Stop. Select [14-216], Top Offset Home Sensor (PL 21.8). Select Start. Actuate the sensor with a piece of paper. The display changes.
Y
N
Go to the 12.21 BSD. Check circuit of the Top Offset Home Sensor. Refer to OF 99-2 RAP
for troubleshooting procedure.
Select Stop. If the problem continues, replace the Finisher Main PWB (PL 21.12).

Replace the Booklet Paper Path Motor (PL 21.22). If the problem continues, replace the
Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12).
Select Stop. If the problem persists, replace Finisher PWB (PL 21.12).

Status Indicator RAPs

012-266 RAP, 012-270 RAP

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012-271 RAP

012-282 RAP

BSD-ON:12.21 C-Finisher Top Tray Stacking BSD

BSD-ON:12.28 C-Finisher Eject Drive BSD

Top Offset Home Sensor OFF Fail: Finisher.

Eject Clamp Up Sensor OFF Fail.

1.

The eject up sensor did not turn off within a given time after the eject clamp motor came
on.

Check the following:

2.

The eject up sensor was not off after the eject clamp motor stopped after the eject up sensor turned off.

Top Offset Home Actuator for deformation

Initial Actions

Top Offset Home Sensor for proper installation

Top Offset Home Sensor connectors

Top Offset Motor for proper operation

Top Offset Motor connectors

Initial Actions

Check for obstructions in the Clamp area

Procedure

Procedure
Enter dC330 [14-097] and [14-098], Top Offset Motor (PL 21.8), alternately. Select Start. The
Top Offset Motor runs.
Y
N
Select Stop. Go to the 12.21 BSD. Check circuit of the Top Offset Motor. Refer to OF 99-9
RAP for troubleshooting procedure.
Select Stop. Select [14-216], Top Offset Home Sensor (PL 21.28). Select Start. Actuate the
sensor with a piece of paper. The display changes.
Y
N
Go to the 12.21 BSD. Check circuit of the Top Offset Home Sensor. Refer to OF 99-2 RAP
for troubleshooting procedure.

Enter dC330 [014-250], Eject Clamp Home Sensor (PL 21.8). Select Start. Actuate the Eject
Clamp Home Sensor. The display changes.
Y
N
Select Stop. Go to the 12.28 BSD. Check the circuit of the Eject Clamp Home Sensor.
Refer to the OF 99-2 RAP for troubleshooting procedure.
Select [012-052], Eject Clamp Motor (PL 21.7). Select Start. The Eject Clamp moves up.
Y
N
The Eject Motor energized.
Y
N
Select Stop. Go to the 12.28 BSD. Check the circuit of the Eject Clamp Motor. Refer
to the OF 99-9 RAP for troubleshooting procedure.
Check the Eject Clamp Motor and its associated gears, pulleys and belts for damage,
contamination and misalignment (PL 21.7).

Select Stop. If the problem continues, replace the Finisher Main PWB (PL 21.12).
Select Stop.
Check the

Ensure that the Eject Clamp Home Sensor connectors are securely connected and that
the wires are not damaged

Ensure that the Eject Clamp Motor connectors are securely connected and that the wires
are not damaged

If the above checks are OK, replace the Eject Clamp Home Sensor (PL 21.8). If the problem
persists, replace the Finisher PWB (PL 21.12).

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Status Indicator RAPs

012-271 RAP, 012-282 RAP

012-283 RAP

012-284 RAP

BSD-ON:12.29 C-Finisher Set Clamp Control BSD

BSD-ON:12.29 C-Finisher Set Clamp Control BSD

Finisher Set Clamp Home Sensor ON Fail.

Finisher Set Clamp Home Sensor OFF Fail.

Initial Actions

Initial Actions

Check for obstructions in the Clamp area

Check for obstructions in the Clamp area

Procedure

Procedure

Enter dC330 [014-052], Eject Clamp Home Sensor (PL 21.8). Select Start. Actuate the Eject
Clamp Home Sensor. The display changes.
Y
N
Select Stop. Go to the 12.28 BSD. Check the circuit of the Eject Clamp Home Sensor.
Refer to the OF 99-2 RAP for troubleshooting procedure.

Enter dC330 [014-052], Eject Clamp Home Sensor (PL 21.8). Select Start. Actuate the Eject
Clamp Home Sensor. The display changes.
Y
N
Select Stop. Go to the 12.28 BSD. Check the circuit of the Eject Clamp Home Sensor.
Refer to the OF 99-2 RAP for troubleshooting procedure.

Select [012-052], Eject Motor (PL 21.8). Select Start. The Eject moves up.
Y
N
The Eject Motor energized.
Y
N
Select Stop. Go to the 12.28 BSD. Check the circuit of the Eject Motor. Refer to the
OF 99-9 RAP for troubleshooting procedure.

Select [014-052], Eject Motor (PL 21.8). Select Start. The Eject moves up.
Y
N
The Eject Motor energized.
Y
N
Select Stop. Go to the 12.28 BSD. Check the circuit of the Eject Motor. Refer to the
OF 99-9 RAP for troubleshooting procedure.

Check the Eject Motor and its associated gears, pulleys and belts for damage, contamination and misalignment (PL 21.8).

Check the Eject Motor and its associated gears, pulleys and belts for damage, contamination and misalignment (PL 21.8).

Select Stop. Select [012-050], Set Clamp Clutch (PL 21.8). Select Start. The Eject Roll Shaft
rotates.
Y
N
The Set Clamp Clutch energized.
Y
N
Select Stop. Go to the 12.29 BSD. Check the circuit of the Set Clamp Clutch. Refer
to the OF 99-9 RAP for troubleshooting procedure.

Select Stop. Select [014-050], Set Clamp Clutch (PL 21.8). Select Start. The Eject Roll Shaft
rotates.
Y
N
The Set Clamp Clutch energized.
Y
N
Select Stop. Go to the 12.29 BSD. Check the circuit of the Set Clamp Clutch. Refer
to the OF 99-9 RAP for troubleshooting procedure.

Check the Set Clamp Clutch and its associated gears, pulleys and belts for damage, contamination and misalignment (PL 21.8).

Check the Set Clamp Clutch and its associated gears, pulleys and belts for damage, contamination and misalignment (PL 21.8).

Select Stop. Check the following:

Ensure that the Eject Clamp Home Sensor connectors are securely connected and that
the wires are not damaged

Select Stop. Check the following:

Ensure that the Eject Clamp Home Sensor connectors are securely connected and that
the wires are not damaged

Ensure that the Eject Motor connectors are securely connected and that the wires are not
damaged

If the above checks are OK, replace the Eject Clamp Home Sensor (PL 21.8). If the problem
persists, replace the Finisher PWB (PL 21.12).

Status Indicator RAPs

012-283 RAP, 012-284 RAP

Ensure that the Eject Motor connectors are securely connected and that the wires are not
damaged

If the above checks are OK, replace the Eject Clamp Home Sensor (PL 21.8). If the problem
persists, replace the Finisher PWB (PL 21.12).

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012-291 RAP

012-295 RAP

BSD-ON:12.27 C-Finisher Stapler Control BSD

BSD-ON:12.26 C-Finisher Staple Positioning BSD

Stapler Fail

Finisher Stapler Move Sensor On Fail.

The stapler home sensor did not switch from off to on within a given time when starting a
staple motor forward rotation operation.

The stapler home sensor did not come on within a given time after the start of a staple
motor reverse rotation operation.

Initial Actions

Check Actuator for deformation

Check Stapler Move Position Sensor for improper installation

Initial Actions

Check Stapler Move Position Sensor connectors for connection failure

Check Staple Move Motor connectors for connection failure

Check Staple Guide for deformation

The Stapler Head for obstructions

Procedure
Enter dC330 [14-046] and [14-047], Staple Motor, (PL 21.6), alternately. Select Start. The Staple Motor runs.
Y
N
Select Stop. Go to the 12.27 BSD. Check continuity between the Stapler Head and Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.

Procedure
Enter dC330 [14-046] and [12-047], Stapler Move Motor (PL 21.6), alternately. Select Start.
The Staple Move Motor energizes.
Y
N
Select Stop. Go to the 12.26 BSD. Check continuity between the Stapler Move Motor and
Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.

Replace the Stapler Head (PL 21.6). If the problem continues, replace the Finisher PWB
(PL 21.12).
Select Stop. Select [12-135], Staple Home Sensor. Select [14-046] and [14-047], Staple Motor,
(PL 21.6), alternately. Select Start. The display changes
Y
N
Select Stop. Go to the 12.27 BSD. Check continuity between the Stapler Home Sensor
and Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.

Replace the Staple Move Motor (PL 21.6). If the problem continues, replace the Finisher
PWB (PL 21.12).
Select Stop. Select dC330 [14-241], Stapler Move Position Sensor (PL 21.6). Select Start.
Block/unblock the Stapler Move Position Sensor. The display changed.
Y
N
Select Stop. Go to the 12.26 BSD. Check continuity between the Stapler Move Position
Sensor and Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.

Replace the Stapler Head (PL21.6). If the problem continues, replace the Finisher PWB
(PL 21.12).
Select Stop. Check the following:

The wire between the Staple Head and the Finisher PWB for damage
If the above checks are OK, replace the Finisher PWB (PL 21.12).

Replace the Stapler Move Position Sensor (PL 21.6). If the problem continues, replace
the Finisher PWB (PL 21.12).
Select Stop. Check the following:

Obstructions on the Stapler Upper Rail

Stapler Move Motor Gear

If the above checks are OK. replace the Finisher PWB (PL 21.12).

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Status Indicator RAPs

012-291 RAP, 012-295 RAP

012-296 RAP

012-300 RAP

BSD-ON:12.26 C-Finisher Staple Positioning BSD

BSD-ON:12.3 C-Finisher InterlockSwitching BSD

Finisher Stapler Move Sensor OFF Fail.

Finisher Eject Cover Open (Compiler Cover).

Initial Actions

Initial Actions

Check Actuator for deformation

Ensure that the Eject Cover is down

Check Stapler Move Position Sensor for improper installation

Check Eject Cover Switch for improper installation

Check Stapler Move Position Sensor connectors for connection failure

Check Eject Cover Switch connectors for connection failure

Check Staple Move Motor connectors for connection failure

Check Actuator part for deformation

Check Staple Guide for deformation

Procedure
Procedure
Enter dC330 [14-046] and [12-047], Stapler Move Motor (PL 21.6), alternately. Select Start.
The Staple Move Motor energizes.
Y
N
Select Stop. Go to the 12.26 BSD. Check continuity between the Stapler Move Motor and
Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Staple Move Motor (PL 21.6). If the problem continues, replace the Finisher
PWB (PL 21.12).

Enter dC330 [12-300], Eject Cover Switch (PL 21.7). Select Start. Actuate the Eject Cover
Switch. The display changes
Y
N
Select Stop. Check continuity of the Eject Cover Switch. The continuity check is OK.
Y
N
Replace the Eject Cover Switch (PL 21.7).
Go to the 12.3 BSD. Check continuity between the Eject Cover Switch and the Finisher
PWB. If the check is OK, replace the Finisher PWB (PL 21.12).
Select Stop. If the problem continues, replace the Finisher PWB (PL 21.12).

Select Stop. Select dC330 [14-241], Stapler Move Position Sensor (PL 21.6). Select Start.
Block/unblock the Stapler Move Position Sensor. The display changed.
Y
N
Select Stop. Go to the 12.26 BSD. Check continuity between the Stapler Move Position
Sensor and Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Stapler Move Position Sensor (PL 21.6). If the problem continues, replace
the Finisher PWB (PL 21.12).
Select Stop. Check the following:

Obstructions on the Stapler Upper Rail

Stapler Move Motor Gear

If the above checks are OK. replace the Finisher PWB (PL 21.12).

Status Indicator RAPs

012-296 RAP, 012-300 RAP

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012-302 RAP

012-307 RAP

BSD-ON:12.3 C-Finisher InterlockSwitching BSD

BSD-ON:12.13 Booklet Drive BSD

Finisher Front Door Interlock Open. The finisher front door is open.

Booklet Drawer Set Fail. The booklet drawer has not been put into position.

Initial Actions

Initial Actions

Check the following:

The Booklet Drawer Set Sensor for improper installation

The Booklet Drawer Set Sensor connectors for connection failure

The Actuator part for deformation

Finisher Front Door Switch for proper installation

Finisher Front Door Switch connectors for connection failure

Actuator part for deformation

Ensure that the Eject Cover is in the closed/down position

Procedure

Procedure
Enter dC330 [014-302], Front Door Interlock Switch (PL 21.3). Select Start. Open and close the
Front Door. The display changes.
Y
N
Go to the 12.3 BSD. Disconnect J8314 on the Finisher PWB. +5 VDC is measured
between the Finisher PWB P8314-2 and P8314-3.
Y
N
Replace the Finisher PWB (PL 21.12).

Enter dC330 [13-104], Booklet Drawer Set Sensor (PL 21.15). Select Start. Remove and insert
the Booklet Drawer manually. The display changes.
Y
N
Select Stop. Go to the 12.13 BSD. Check continuity between the Booklet Drawer Set Sensor and Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Booklet Drawer Set Sensor (PL 21.15). If the problem continues, replace the
Finisher PWB (PL 21.12).
Select Stop. If the problem continues, replace the Finisher PWB (PL 21.12).

There is less than 5 ohms between J8313-3 and the finisher frame.
Y
N
Replace the Finisher PWB (PL 21.12).
Go to the 12.3 BSD. Check the wires between the Finisher PWB, the Eject Cover Switch
and the Finisher Front Door Switch for an open circuit or poor contact.
If the wires are good, replace the Front Door Interlock Switch (PL 21.3).
Select Stop. Check the following:

Alignment between the Front Door and the Front Door Interlock Switch

Front Door and Front Cover for proper installation

Actuator for damage or bent

Magnet for proper mounting

If the above checks are OK, replace the Finisher PWB (PL 21.12).

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Status Indicator RAPs

012-302 RAP, 012-307 RAP

012-320 RAP

012-321 RAP

BSD-ON:12.23 C-Finisher Punch Hole Control BSD

BSD-ON:12.23 C-Finisher Punch Hole Control BSD

Punch Home Sensor ON Fail. The punch home sensor did not come on within a given time
after the puncher motor came on.

Punch Home Sensor OFF Fail. The punch home sensor did not turn off within a given time
after the puncher motor came on.

Initial Actions

Initial Actions

Check the following:

Check the following:

Puncher Home Actuator for deformation

Puncher Home Actuator for deformation

Puncher Home Sensor for proper installation

Puncher Home Sensor for proper installation

Puncher Home Sensor connectors

Puncher Home Sensor connectors

Puncher Motor for proper operation

Puncher Motor for proper operation

Puncher Motor connectors

Puncher Motor connectors

Procedure

Procedure

Enter dC330 [14-078] and [14-075], Puncher Motor (PL 21.8), alternately. Select Start. The
Puncher Motor runs.
Y
N
Select Stop. Go to the 12.22 BSD. Check circuit of the Punch Motor. Refer to OF 99-9
RAP for troubleshooting procedure.

Enter dC330 [14-078] and [14-075], Puncher Motor (PL 21.8), alternately. Select Start. The
Puncher Motor runs.
Y
N
Select Stop. Go to the 12.22 BSD. Check circuit of the Punch Motor. Refer to OF 99-9
RAP for troubleshooting procedure.

Select Stop. Select [14-271], Puncher Home Sensor (PL 21.8). Select Start. Actuate the sensor
with a piece of paper. The display changes.
Y
N
Go to the 12.23 BSD. Check circuit of the Puncher Home Sensor. Refer to OF 99-2 RAP
for troubleshooting procedure.

Select Stop. Select [14-271], Puncher Home Sensor (PL 21.8). Select Start. Actuate the sensor
with a piece of paper. The display changes.
Y
N
Select Stop. Go to the 12.23 BSD. Check circuit of the Puncher Home Sensor. Refer to
OF 99-2 RAP for troubleshooting procedure.

Select Stop. If the problem continues, replace the Finisher Main PWB (PL 21.12).

Select Stop. If the problem continues, replace the Finisher Main PWB (PL 21.12).

Status Indicator RAPs

012-320 RAP, 012-321 RAP

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012-322 RAP

012-323 RAP

BSD-ON:12.23 C-Finisher Punch Hole Control BSD

BSD-ON:12.23 C-Finisher Punch Hole Control BSD

Puncher Move Home Sensor OFF Fail.

Puncher Move Home Sensor On Fail.

1.

The punch move home sensor did not turn off within a given time after the puncher move
motor came on.

1.

The punch move home sensor did not come on within a given time after the puncher
move motor came on.

2.

The punch move home sensor was not off after the puncher move motor stopped
because the punch move home sensor turned off.

2.

The punch move home sensor was not on after the puncher move motor stopped
because the punch move home sensor came on.

Initial Actions

Initial Actions

The Actuator for deformation

Check the following:

The Puncher Move Home Sensor for improper installation

The Puncher Move Home Sensor connectors for connection failure

The Puncher Move Motor connectors for connection failure

Procedure
Enter dC330 [14-071] and [14-073], Puncher Move Motor (PL 21.5), alternately. Select Start.
The Puncher Move Motor run.
Y
N
Select Stop. Go to the 12.22 BSD. Check continuity between the Puncher Move Motor
and Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Puncher Move Motor (PL 21.5). If the problem continues, replace the Finisher PWB (PL 21.12).
Select Stop. Select [14-270], Puncher Move Home Sensor (PL 21.5). Select Start. Block/
unblock the Puncher Move Home Sensor. The display changes.
Y
N
Select Stop. Go to the 12.23 BSD. Check continuity between the Puncher Move Home
Sensor and Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Puncher Move Home Sensor (PL 21.5). If the problem continues, replace the
Finisher PWB (PL 21.12).

Actuator for deformation

Puncher Move Home Sensor for improper installation

Puncher Move Home Sensor connectors for connection failure

Puncher Move Motor connectors for connection failure

Procedure
Enter dC330 [14-073] and [14-074], Puncher Move Motor (PL 21.5), alternately. Select Start.
The Puncher Move Motor energizes.
Y
N
Select Stop. Go to the 12.22 BSD. Check continuity between the Puncher Move Motor
and Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Puncher Move Motor (PL 21.5). If the problem continues, replace the Finisher PWB (PL 21.12).
Select Stop. Select [14-270], Puncher Move Home Sensor (PL 21.5). Select Start. Block/
unblock the Puncher Move Home Sensor. The display changes.
Y
N
Select Stop. Go to the 12.23 BSD. Check continuity between the Puncher Move Home
Sensor and Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Puncher Move Home Sensor (PL 21.5). If the problem continues, replace the
Finisher PWB (PL 21.12).

Select Stop. Check the following:

The Puncher Move Motor Belt for improper tension

The Puncher Move Motor Belt for disengagement

If the above checks are OK, replace the Finisher Main PWB (PL 21.12).

Select Stop. Check the following:

Puncher Move Motor rack and gear for binding, wear, or damage
If the above check is OK, replace the Finisher Main PWB (PL 21.12).

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Status Indicator RAPs

012-322 RAP, 012-323 RAP

012-325 RAP

012-330 RAP

BSD-ON:12.10

BSD-ON:12.7 C-Finisher Decurler Control BSD

Side Regi Home Sensor On Fail.

Decurler Cam Home Sensor OFF Fail. The decurler cam home sensor did not turn off within a
given time after the decurler cam clutch came on.

1.

The side regi home sensor did not come on within a given time after the puncher move
motor came on.

2.

The side regi home sensor was not on after the puncher move motor stopped because
the side regi home sensor came on.

Initial Actions

Check for obstructions in the Decurler area

Initial Actions
Procedure
Procedure
TBD

Enter dC330 [014-217], Decurler Home Sensor (PL 21.26). Select Start. Actuate the Decurler
Home Sensor. The display changes.
Y
N
Select Stop. Go to the 12.7 BSD. Check the circuit of the Decurler Home Sensor. Refer to
the OF 99-2 RAP for troubleshooting procedure.
Select Stop. Select [014-099], Decurler Cam Clutch (PL 21.26). Select Start. The
Decurler
Roll Shaft rotates.
Y
N
The Decurler Cam Clutch energized.
Y
N
Select Stop. Go to the 12.7 BSD. Check the circuit of the Decurler Cam Clutch.
Refer to the OF 99-9 RAP for troubleshooting procedure.
Check the Decurler Cam Clutch and its associated gears, pulleys and belts for damage,
contamination and misalignment (PL 21.26).
Select Stop. Check the following:

Ensure that the Decurler Cam Home Sensor connectors are securely connected and that
the wires are not damaged

Ensure that the Decurler Cam Clutch connectors are securely connected and that the
wires are not damaged

Interface Motor Drive belt for wear, damage, or loose

Interface Motor connections are securely connected and that the wires are not damaged

If the above checks are OK, replace the Decurler Home Sensor (PL 21.26). If the problem continues, replace the Interface PWB (PL 21.12). If the problem persists, replace the Finisher
PWB (PL 21.12).

Status Indicator RAPs

012-325 RAP, 012-330 RAP

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012-332 RAP

012-334 RAP

BSD-ON:12.7 C-Finisher Decurler Control BSD

BSD-ON:3.5 PWB Communication (MCU - Finisher) BSD

Decurler Cam Home Sensor ON Fail.

Download Mode Fail. After a download terminated in failure, when power is turned on, it will
only come up in download mode.

1.

The decurler cam home sensor did not come on within a given time after the decurler cam
home sensor turned off.

2.

The decurler cam home sensor was not on after it stopped because the decurler cam
home sensor came on.

Initial Actions

Initial Actions

Procedure

Check for obstructions in the Decurler area

TBD

Procedure
Enter dC330 [014-217], Decurler Home Sensor (PL 21.26). Select Start. Actuate the Decurler
Home Sensor. The display changes.
Y
N
Select Stop. Go to the 12.7 BSD. Check the circuit of the Decurler Home Sensor. Refer to
the OF 99-2 RAP for troubleshooting procedure.
Select [014-099], Decurler Cam Clutch (PL 21.26). Select Start. The Decurler Roll Shaft
rotates.
Y
N
The Decurler Cam Clutch energized.
Y
N
Select Stop. Go to the 12.7 BSD. Check the circuit of the Decurler Cam Clutch.
Refer to the OF 99-9 RAP for troubleshooting procedure.
Check the Decurler Cam Clutch and its associated gears, pulleys and belts for damage,
contamination and misalignment (PL 21.26).
Select Stop. Check the following:

Ensure that the Decurler Cam Home Sensor connectors are securely connected and that
the wires are not damaged

Ensure that the Decurler Cam Clutch connectors are securely connected and that the
wires are not damaged

Interface Motor Drive belt for wear, damage, or loose

Interface Motor connections are securely connected and that the wires are not damaged

If the above checks are OK, replace the Decurler Home Sensor (PL 21.26). If the problem continues, replace the Interface PWB (PL 21.12). If the problem persists, replace the Finisher
PWB (PL 21.12).

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Status Indicator RAPs

012-332 RAP, 012-334 RAP

012-335 RAP

012-900 RAP

BSD-ON:12.5 C-Finisher PWB Communication BSD

BSD-ON:12.12 C-Finisher Buffer Transport BSD

Booklet Sub CPU Communication Fail.

Buffer Path Sensor Static Jam. The buffer path sensor detected paper when the power was
turned on, or when all interlocks were closed, or during an initialization operation.

Initial Actions

Check the connectors at the Finisher PWB and the Booklet PWB are connected or seated
properly (12.5 BSD)

Check the wiring between the Finisher PWB and the Booklet PWB for damage (12.5
BSD)

Initial Actions
Check the following:

Paper on the Buffer Path Sensor

Obstructions in the paper path

Procedure
Power OFF and Power ON the Printer. The problem is resolved.
Y
N
Reload the Software. The problem is resolved.
Y
N
Replace the Finisher PWB (PL 21.12). If the problem continues, replace the Booklet
PWB (PL 21.12).
Rerun the job.

Procedure
Enter dC330 [014-101], Buffer Path Sensor (PL 21.10). Select Start. Actuate the Buffer Path
Sensor. The display changes.
Y
N
Select Stop. Go to the 12.12 BSD. Check the circuit of the Buffer Path Sensor. Refer to
the OF 99-2 RAP for troubleshooting procedure.
Select Stop. Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Finisher for a docking failure

Rerun the job.

If the above checks are OK, then replace the Buffer Path Sensor (PL 21.10). If the problem
persists, replace the Finisher PWB (PL 21.12).

Status Indicator RAPs

012-335 RAP, 012-900 RAP

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012-901 RAP

012-902 RAP

BSD-ON:12.8 C-Finisher I/F Transportation BSD

BSD-ON:12.8 C-Finisher I/F Transportation BSD

Finisher Paper Remains I/F X'port Entrance.

Finisher Paper Remains I/F X'port Exit.

Initial Actions

Initial Actions

Check the following:

Check the following:

Paper on the Decurler In Sensor

Paper on the Decurler Out Sensor

Obstructions in the paper path

Obstructions in the paper path

Interface Drive Motor Belt for wear or damage

Interface Drive Motor Belt for wear or damage

Guides on the Interface Cover for damage, wear or faulty installation

Guides on the Interface Cover for damage, wear or faulty installation

Procedure

Procedure

Enter dC330 [014-190], Decurler In Sensor (PL 21.27). Select Start. Open the Interface Cover
and actuate the Decurler In Sensor. The display changes.
Y
N
Select Stop. Go to the 12.8 BSD. Check the circuit of the Decurler In Sensor. Refer to the
OF 99-2 RAP for troubleshooting procedure.

Enter dC330 [014-191], Decurler Out Sensor (PL 21.27). Select Start. Open the Interface
Cover and actuate the Interface Tray Exit Sensor. The display changes.
Y
N
Select Stop. Go to the 12.15 BSD. Check the circuit of the Decurler Out Sensor. Refer to
the OF 99-2 RAP for troubleshooting procedure.

Select Stop. Check the following:

Select Stop. Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Interface and Finisher for a docking failure

Interface and Finisher for a docking failure

Interface Motor and its associated gears and belts for damage, contamination or misalignment

Interface Motor and its associated gears and belts for damage, contamination or misalignment

If the above checks are OK, then replace the Interface Entrance Sensor (PL 21.25). If the problem persists, replace the Finisher PWB (PL 21.12).

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If the above checks are OK, then replace the Interface Entrance Sensor (PL 21.25). If the problem persists, replace the Finisher PWB (PL 21.12).

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Status Indicator RAPs

012-901 RAP, 012-902 RAP

012-903 RAP

012-905 RAP

BSD-ON:12.24 C-Finisher Compiling BSD

BSD-ON:12.24 C-Finisher Compiling BSD

Compile Exit Sensor Static Jam. The compile exit sensor detected paper when the power was
turned on, or when all interlocks were closed, or during an initialization operation.

Compile Tray No Paper Sensor Static Jam. The compile tray no paper sensor detected paper
when the power was turned on, or when all interlocks were closed, or during an initialization
operation.

Initial Actions

Paper on the Compiler Exit Sensor

Initial Actions

Obstructions in the paper path

Paper on the Compiler Tray Paper Sensor

Obstructions in the paper path

Procedure
Enter dC330 [014-150], Compiler Exit Sensor (PL 21.9). Select Start. Open the H-Transport
Cover and actuate the Compiler Exit Sensor. The display changes.
Y
N
Select Stop. Go to the 12.24 BSD. Check the circuit of the Compiler Exit Sensor. Refer to
the OF 99-2 RAP for troubleshooting procedure.

Procedure
Enter dC330 [014-151], Compiler Tray No Paper Sensor (PL 21.9). Select Start. Actuate the
Compiler Tray No Paper Sensor. The display changes.
Y
N
Select Stop. Go to the 12.24 BSD. Check the circuit of the Compiler Tray No Paper Sensor. Refer to the OF 99-2 RAP for troubleshooting procedure.

Select Stop. Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Exit Motor Belt for wear or damage

Select Stop. Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Exit Pinch Rollers 1 and 2 for damage

Exit Motor Belt for wear or damage

Lower Exit Roller for wear or damage

Exit Pinch Rollers 1 and 2 for damage

Synchronous Belt for wear or damage

Lower Exit Roller for wear or damage

Synchronous Belt for wear or damage

If the above checks are OK, then replace the Compiler Exit Sensor (PL 21.9). If the problem
continues, replace the Finisher PWB (PL 21.12).

Status Indicator RAPs

012-903 RAP, 012-905 RAP

If the above checks are OK, then replace the Compiler Tray No Paper Sensor (PL 21.8). If the
problem continues, replace the Finisher PWB (PL 21.12).

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012-907 RAP

012-920 RAP

BSD-ON:12.21 C-Finisher Top Tray Stacking BSD

BSD-ON:12.11 C-Finisher Transport, Top Tray Gating BSD

Top Tray Exit Sensor Static Jam. The top tray exit sensor detected paper when the power was
turned on, or when all interlocks were closed, or during an initialization operation.

Gate Sensor static JAM (to Top Tray) A: Finisher.

Initial Actions
Initial Actions

Check for obstructions in the paper path

Paper on the Top Tray Exit Sensor

Check the Finisher Drive Motor Gears and Drive rolls for wear or damage

Obstructions in the paper path

Procedure

Procedure
Enter dC330 [014-115], Top Tray Exit Sensor (PL 21.11). Select Start. Actuate the Top Tray
Exit Sensor. The display changes.
Y
N
Select Stop. Go to the 12.21 BSD. Check the circuit of the Top Tray Exit Sensor. Refer to
the OF 99-2 RAP for troubleshooting procedure.

Enter dC330 [014-102], Gate Sensor (PL 21.11). Select Start. Actuate the Gate Sensor. The
display changes.
Y
N
Select Stop. Go to the 12.11 BSD. Check the circuit of the Gate Sensor. Refer to the OF
99-2 RAP for troubleshooting procedure.
Select Stop. Check the following:

Select Stop. Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Check the Finisher is docked properly

Exit Motor Belt for wear or damage

Exit Drive Shaft Rolls for wear or damage

Check the Finisher Transport Motor and its associated gears and belts for damage, contamination or misalignment

Exit Pinch Rollers for wear or damage

Synchronous Belt for wear or damage

If the above checks are OK, then replace the Gate Sensor (PL 21.11). If the problem persists,
replace the Finisher PWB (PL 21.12).

If the above checks are OK, then replace the Top Tray Exit Sensor (PL 21.11). If the problem
continues, replace the Finisher PWB (PL 21.12).

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Status Indicator RAPs

012-907 RAP, 012-920 RAP

012-932 RAP

012-934 RAP

BSD-ON:12.11 C-Finisher Transport, Top Tray Gating BSD

BSD-ON:12.11 C-Finisher Transport, Top Tray Gating BSD

Gate SNR static JAM (to Stacker Tray) A.

Gate SNR static JAM (to Stacker Tray) C.

Initial Actions

Initial Actions

Check for obstructions in the paper path

Check for obstructions in the paper path

Check the Finisher Drive Motor Gears and Drive rolls for wear or damage

Check the Finisher Drive Motor Gears and Drive rolls for wear or damage

Procedure

Procedure

Enter dC330 [014-102], Gate Sensor (PL 21.11). Select Start. Actuate the Gate Sensor. The
display changes.
Y
N
Select Stop. Go to the 12.11 BSD. Check the circuit of the Gate Sensor. Refer to the OF
99-2 RAP for troubleshooting procedure.

Enter dC330 [014-102], Gate Sensor (PL 21.11). Select Start. Actuate the Gate Sensor. The
display changes.
Y
N
Select Stop. Go to the 12.11 BSD. Check the circuit of the Gate Sensor. Refer to the OF
99-2 RAP for troubleshooting procedure.

Select Stop. Check the following:

Select Stop. Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Check the Finisher is docked properly

Check the Finisher is docked properly

Check the Finisher Transport Motor and its associated gears and belts for damage, contamination or misalignment

Check the Finisher Transport Motor and its associated gears and belts for damage, contamination or misalignment

If the above checks are OK, then replace the Gate Sensor (PL 21.11). If the problem persists,
replace the Finisher PWB (PL 21.12).

Status Indicator RAPs

012-932 RAP, 012-934 RAP

If the above checks are OK, then replace the Gate Sensor (PL 21.11). If the problem persists,
replace the Finisher PWB (PL 21.12).

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012-935 RAP

012-936 RAP

BSD-ON:12.11 C-Finisher Transport, Top Tray Gating BSD

BSD-ON:12.14 Booklet Transportation BSD

Finisher Paper Remain X'port Entrance Sensor.

Paper Remain at Booklet In SNR A.

Initial Actions

Initial Actions

Check for obstructions in the paper path

Check for obstructions in the paper path

Check the Finisher Drive Motor Gears and Drive rolls for wear or damage

Check that the Finisher is dock correctly to ensure proper Transport Gate operation

Check the Booklet In Sensor for obstructions (PL 21.21)

Procedure

Check for transportation failure of non-standard paper

Enter dC330 [014-102], Gate Sensor (PL 21.11). Select Start. Actuate the Gate Sensor. The
display changes.
Y
N
Select Stop. Go to the 12.11 BSD. Check the circuit of the Gate Sensor. Refer to the OF
99-2 RAP for troubleshooting procedure.

Check the Booklet In Roll for wear or damage

Select Stop. Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Check the Finisher is docked properly

Check the Finisher Transport Motor and its associated gears and belts for damage, contamination or misalignment

If the above checks are OK, then replace the Gate Sensor (PL 21.11). If the problem persists,
replace the Finisher PWB (PL 21.12).

Procedure
Enter dC330 [013-135], Booklet In Sensor (PL 21.21). Select Start. Actuate the Booklet In Sensor. The display changes.
Y
N
Go to the 12.14 BSD. Check the circuit of the Booklet In Sensor. Refer to the OF 99-2
RAP for troubleshooting procedure.
Select [013-068] and/or [013-069], Booklet Gate Solenoid (PL 21.21). Select Start. The
Booklet Gate Solenoid actuates.
Y
N
Select Stop. Go to the 12.10 BSD. Check the circuit of the Booklet Gate Solenoid. Refer
to the OF 99-8 RAP for troubleshooting procedure.
Select [014-001], Finisher Transport Motor (PL 21.10). Select Start. The motor energizes.
Y
N
Select Stop. Go to the 12.9 BSD. Check the circuit of the Finisher Transport Motor. Refer
to the OF 99-9 RAP for troubleshooting procedure.
Select Stop.
Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Check the Interface Motor and its associated gears and belts for damage, contamination
or alignment

Check the Finisher Transport Motor and its associated gears and belts for damage, contamination or alignment

If the above checks are OK, then replace the Booklet In Sensor (PL 21.25). If the problem persists, replace the Finisher PWB (PL 21.12).

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Status Indicator RAPs

012-935 RAP, 012-936 RAP

012-949 RAP
BSD-ON:12.10 C-Finisher Booklet / Punch Transport BSD
Finisher Punch DustBox Miss Set.

Initial Actions

The Puncher Waste Bin Set Sensor for improper installation

The Puncher Waste Bin Set Sensor connectors for connection failure

The Puncher Waste Bin Actuator part for deformation and damage

The Guide for deformation

The Guide for a foreign substance

Procedure
Enter dC330 [14-275], Puncher Box Set Sensor (PL 21.5). Select Start. Remove and insert the
Puncher Waste Bin manually. The display changes
Y
N
Select Stop. Go to the 12.10 BSD. Check continuity between the Puncher Box Set Sensor
and Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Puncher Box Set Sensor (PL 21.5). If the problem continues, replace the Finisher PWB (PL 21.12).
Check the Puncher Waste Box Actuator and Guide for deformation. The Puncher Waste Bin
can be removed and inserted properly.
Y
N
Repair or replace the Puncher Waste Bin (PL 21.5).
Select Stop. If the problem continues, replace the Finisher PWB (PL 21.12).

Status Indicator RAPs

012-949 RAP

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013-902 RAP

013-903 RAP

Booklet Compile No Paper Sensor Static Jam.The booklet compile no paper sensor detected
paper when the power was turned on, or when all interlocks were closed, or during an initialization operation.

Booklet Folder Roll Exit Sensor Static Jam.The booklet folder roll exit sensor detected paper
when the power was turned on, or when all interlocks were closed, or during an initialization
operation.

Initial Actions

Initial Actions

Procedure

Procedure

Go to 012-266 RAP to troubleshoot the Fault.

Go to 012-115 RAP and/or 012-180 RAP to troubleshoot the Fault.

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Status Indicator RAPs

013-902 RAP, 013-903 RAP

Status Indicator RAPs

013-902 RAP, 013-903 RAP

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016-210 RAP

016-211 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

Software Option Fail (HDD Not Exist). The HDD is not installed.

Software Option Fail (System Memory Low Volume). There is insufficient system memory.

Procedure

Procedure

Perform the following:

Perform the following:

Switch the power OFF then ON.

Switch the power OFF then ON.

Check the ESS PWB-HDD connection ( P/J310), ( P/J302).

Add the optional memory to ESS PWB.

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Status Indicator RAPs

016-210 RAP, 016-211 RAP

016-212 RAP

016-213 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

SW Option Fail (Page Memory Low). One of the optional software functions cannot be supported due to insufficient page memory capacity.

SW Option Fail (Printer CARD Not Exist). There is insufficient page memory.

Procedure
Procedure

Perform the following:

Perform the following:

Switch the power OFF then ON.

Switch the power OFF then ON.

Install the PRT_CARD if it is not installed.

Add Page Memory to ESS PWB.

Replace it if it is installed.

Status Indicator RAPs

016-212 RAP, 016-213 RAP

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016-215 RAP

016-216 RAP

BSD-ON:3.7 PWB ESS BSD

SW Option Fail (Ext Memory Not Exist)The extension MEM PWB is not installed.

SW Option Fail (JPEG Board Not Exist)The JPEG PWB is not installed.

Procedure

Procedure

Perform the following:

Switch off the power. Disconnect and reconnect the connectors between IIT/IPS PWB
and Extension Memory PWB.

Replace the Extension Memory PWB (PL 13.8).

Perform the following:

Switch the power OFF then ON.

Install the JPEG board if it is not installed.

Replace the JPEG board (PL 11.6) if installed.

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NOTE: When replacing the Extension Memory PWB, replace the new EEPROM U3 with
the old one.

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Status Indicator RAPs

016-215 RAP, 016-216 RAP

016-217 RAP

016-218 RAP

BSD-ON:3.7 PWB ESS BSD

Because PS Kit is not installed, XDOD functions cannot be fulfilled.

SW Option Fail (Controller ROM not Printer kit). The ESS ROM does not support the printer kit.

Procedure

Procedure

Switch the power OFF then ON.

Install the PS Kit.

Perform the following:

Switch the power OFF then ON.

Upgrade the firmware in the Controller ROM that supports Printer Kit.

Status Indicator RAPs

016-217 RAP, 016-218 RAP

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016-219 RAP

016-220 RAP

License is required (Printer Kit). There is no license (the printer kit's SW key is not specified).

S2X Unrecoverable Error. A fatal SX2 error was detected.

Procedure

Procedure

Switch the power OFF then ON.

Set the Printer Kit SW key to Enabled.

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NOTE: This feature is not present on this machine. If this code appears, a software problem
may exist. Reinstall the latest version or the IIT Software and the ESS Firmware (GP 2).

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Status Indicator RAPs

016-219 RAP, 016-220 RAP

016-221 RAP

016-222 RAP

S2X Communication Error. It was not possible to communicate with S2X.

S2X Self-Diag Error. An error occurred during S2X self-diagnosis.

Procedure

Procedure

NOTE: This feature is not present on this machine. If this code appears, a software problem
may exist. Reinstall the latest version or the IIT Software and the ESS Firmware (GP 2).

NOTE: This feature is not present on this machine. If this code appears, a software problem
may exist. Reinstall the latest version or the IIT Software and the ESS Firmware (GP 2).

Status Indicator RAPs

016-221 RAP, 016-222 RAP

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016-223 RAP

016-224 RAP

SS2X SDRAM Error.

S2X PCI Reg Error. S2X had a problem accessing its internal PCI space.

Procedure

Procedure

NOTE: This feature is not present on this machine. If this code appears, a software problem
may exist. Reinstall the latest version or the IIT Software and the ESS Firmware (GP 2).

NOTE: This feature is not present on this machine. If this code appears, a software problem
may exist. Reinstall the latest version or the IIT Software and the ESS Firmware (GP 2).

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Status Indicator RAPs

016-223 RAP, 016-224 RAP

016-225 RAP

016-226 RAP

S2X ROM CheckSum Error. S2X failed its ROM checksum test.

S2X IIT Connection Error. S2X could not detect the video clock that it receives from IIT.

Procedure

Procedure

NOTE: This feature is not present on this machine. If this code appears, a software problem
may exist. Reinstall the latest version or the IIT Software and the ESS Firmware (GP 2).

NOTE: This feature is not present on this machine. If this code appears, a software problem
may exist. Reinstall the latest version or the IIT Software and the ESS Firmware (GP 2).

Status Indicator RAPs

016-225 RAP, 016-226 RAP

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016-227 RAP

016-228 RAP

S2X DDR Error. S2X failed its internal DDR memory write/read test.

S2X Image Processing Error.

Procedure

Procedure

NOTE: This feature is not present on this machine. If this code appears, a software problem
may exist. Reinstall the latest version or the IIT Software and the ESS Firmware (GP 2).

NOTE: This feature is not present on this machine. If this code appears, a software problem
may exist. Reinstall the latest version or the IIT Software and the ESS Firmware (GP 2).

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Status Indicator RAPs

016-227 RAP, 016-228 RAP

016-229 RAP

016-311 RAP

SW Option Fail (FCW-UI Not Exist) The extension MEM PWB is not installed.

BSD-ON: CH 2.5

Procedure

The scanner was not detected.

Disconnect the HB-UI and connect the FCW-UI.

Procedure
Connect the meter between P720-2 and P720-1 on the IIT/IPS PWB. There is +12 VDC
present.
Y
N
Go to BSD 2.5 and BSD 2.2 and check for an open wire between P720 pins 1 and 2 on
the IIT/IPS PWB and P504 pins 6 and 3 on the Main LVPS.
If powering the Machine OFF then ON does not resolve the problem, check the connection
between IIT/IPS PWB P719 and ESS PWB P336 (MC with Scanner).

Status Indicator RAPs

016-229 RAP, 016-311 RAP

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016-315 RAP

016-316 RAP

NIIT Interface Fail. An error was detected in the I/F between the scanner and the main chassis.

Page Memory Not Detected. It was detected that the page memory (standard) for the scanner
portion was not installed.

Procedure
If powering the MC OFF then ON does not resolve the problem, perform the following:
1.

Procedure
If powering the MC OFF then ON does not resolve the problem, perform the following:

Reinstall the I/F between Scanner and the main unit, or replace the I/F (PL 2.9).

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1.

Extract Page Memory (standard) from ESS PWB then reinsert the memory into the
ESS PWB.

2.

If the problem still persists, replace Page Memory and ESS PWB (PL 11.5) in order.

Status Indicator RAPs

016-315 RAP, 016-316 RAP

016-317 RAP

016-318 RAP

Page Memory Broken-Standard. An error was detected with the page memory (standard) for
the scanner portion.

Page Memory Broken-Option. An error was detected with the page memory (option) for the
scanner portion.

Procedure

Procedure

If powering the MC OFF then ON does not resolve the problem, perform the following:

If powering the MC OFF then ON does not resolve the problem, perform the following:

1.

Extract Page Memory (standard) from ESS PWB then reinsert the memory into the
ESS PWB.

1.

Extract Page Memory (standard) from ESS PWB then reinsert the memory into the
ESS PWB.

2.

If the problem still persists, replace Page Memory and ESS PWB (PL 11.5) in order.

2.

If the problem still persists, replace Page Memory and ESS PWB (PL 11.5) in order.

Status Indicator RAPs

016-317 RAP, 016-318 RAP

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2-146

Launch
DocuColor 250

016-320 RAP
A fatal error with doc conversion software was detected.

Procedure
If powering OFF then ON does not resolve the problem, perform the following:
1.
2.
3.

Check ESS PWB and IIT/IPS PWB connections

016-322 RAP
JBA Account Full. The JBA accounting data is full.

Procedure

Reinstall the software.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

Launch
DocuColor 250

05/16/05
2-147

If powering OFF then ON does not resolve the problem, perform the following:
1.

Check ESS PWB and IIT/IPS PWB connections

2.

Reinstall the software.

3.

If the above actions do not resolve the problem, replace ESS PWB. (PL 11.5)

After an external Accounting Server has read the accounting data, turn the power OFF
then ON.

Status Indicator RAPs

016-320 RAP, 016-322 RAP

016-450 RAP

016-454 RAP

SMB Host Name Duplicated. There is another PC with the same host name on the network.

DNS Renewal Failure of Dynamic. An IP address could not be obtained from DNS.

Procedure

Procedure

Check whether the setting of the same host name as the device is made to another unit. If
the setting is duplicate, change the host name of the device or duplicate device.

Status Indicator RAPs

016-450 RAP, 016-454 RAP

1.

Check that DNS server address is set properly in the device.

2.

Check with a customer System Administrator that the DNS server settings that allow
Dynamic DNS have been made.

05/16/05
2-148

Launch
DocuColor 250

016-455 RAP

016-456 RAP

SNTP Server Time OutThere was no response from the SNTP server within the given time (60
seconds).

SNTP Time Asynchronous. A message was received that was not synchronized with the standard synchronization source from the SNTP.

Procedure

Procedure

If the time that the MC shows is different from the correct time, manually set the time.

Launch
DocuColor 250

If the time that the MC shows is different from the correct time, manually set the time.

05/16/05
2-149

Status Indicator RAPs

016-455 RAP, 016-456 RAP

016-503 RAP

016-504 RAP

SMTP Server Address Resolution Fail. The SMTP server name was not correct when sending
mail.

POP Server Address Resolution Fail. The POP3 server name was not correct when sending
mail.

Procedure

Procedure

Specify the correct SMTP Server name or use IP Address to specify the server.

Status Indicator RAPs

016-503 RAP, 016-504 RAP

Specify the correct POP Server name or use IP Address to specify the server.

05/16/05
2-150

Launch
DocuColor 250

016-505 RAP

016-600 RAP

POP Authentication Fail. There was a failure logging in to the POP3 server when sending mail.

KO Authentication Locked. The number of consecutive KO authentication errors reached the

number specified in system data: Maximum Consecutive KO Authentication Errors (DC131
[700-563]).

Procedure
Correctly specify authentication info registered at the POP server.

Procedure
Only record the data to the history.

Launch
DocuColor 250

05/16/05
2-151

Status Indicator RAPs

016-505 RAP, 016-600 RAP

016-601 RAP

016-701 RAP

Illegal Access Detection. The number of authentication errors (including CO/KO) within a given
time reached the number specified in system data: Maximum Number of Authentication Errors
(DC131 [700-564]).

Out of ART EX Memory. Insufficient memory was detected while using ART EX.

Procedure
Perform the following procedures in sequence:

Procedure

1.

Increase the allocated memory of the ART EX. (In some cases, actual memory must
be increased)

2.

Change the print mode. (Example: High Quality mode Normal mode)

3.

Lower the resolution.

4.

Set [Page Print mode] to [Enabled].

5.

Execute [Image Compression] in the [Graphics] tab of the printer driver.

Only record the data to the history.

Status Indicator RAPs

016-601 RAP, 016-701 RAP

05/16/05
2-152

Launch
DocuColor 250

016-702 RAP

016-703 RAP

Out of Page Buffer. Even a single page could not be compressed. It was detected that the print
page buffer was insufficient.

Email to Invalid Box. E-mail was received that specified a security box that was not enabled or
that was not valid.

Procedure

Procedure

1.

Change the Print mode (Example: High Quality mode Normal mode).

2.

Reduce the resolution.

3.

Set [Page Print mode] to [Enabled].

4.

Increase the page buffer.

5.

Execute [Image Compression] in the [Graphics] tab of the printer driver.

6.

For PCL, set the [PCL Heap Memory/Band Buffer Ratio] to above 1:2.

Launch
DocuColor 250

1.

Ask the sender to register the numbered mailbox as specified and to send mail to the
mailbox.

2.

Ask the sender to send mail to the valid mailbox.

05/16/05
2-153

Status Indicator RAPs

016-702 RAP, 016-703 RAP

016-704 RAP

016-705 RAP

Mailbox is Full. The full condition was detected when accessing the HD.

Secure Print Fail. Secure storage was not possible without the HDD. A failure occurred when
registering a securely printed document.

Procedure
Delete unnecessary documents and then repeat the operation.

Procedure
Check that HDD is installed.
If the problem occurs with the MC with HDD, check that the correct operation for security
print is performed.

Status Indicator RAPs

016-704 RAP, 016-705 RAP

05/16/05
2-154

Launch
DocuColor 250

016-706 RAP

016-707 RAP

Max. User Number Exceeded. It was detected that the HDD was full because the maximum
number of users for secure printing was exceeded.

Sample Print Fail. A sample print was not possible because the HDD was not installed.

Procedure
Procedure

Check that HDD is installed. If the problem occurs with the MC with HDD, check that the
correct operation for proof print is performed.

Remove any unnecessary doc/user to perform reprinting.

Launch
DocuColor 250

05/16/05
2-155

Status Indicator RAPs

016-706 RAP, 016-707 RAP

016-708 RAP

016-709 RAP

HD Full by Annotation/Watermark Image. The job terminated because the full condition was
detected during HD storage of an annotation or watermark image.

ART EX Command Error. An ART EX command error occurred during PLW processing.

Procedure
Procedure

This error occurs when some parts of the created print file are missing or abnormal. In parallel
connection, check it according to the procedures given below.

Cancel Annotation/Watermark and repeat the operation.

Reduce the no. of document pages. In Mixed Size mode, only a single size is available.

For printing Stored Document, delete unnecessary documents from the HDD and repeat
the operation.

1.

Set [Parallel Bi-Directional Communication] to [OFF] in the printer driver.

2.

Set a longer time for [Auto Output Time] by selecting [Port Settings]>[Parallel] in CWIS.

Expand the capacity of the HDD partition of the relevant service.

3.

Replace the parallel cable.

4.

If a long parallel cable is used, use a short cable (genuine) and try printing again.

5.

Change the BIOS settings in the PC. (Change the current parallel port settings to others.)

6.

Change the power supply outlet (socket).

In network connection, connect the PC with the printer for checking.

Status Indicator RAPs

016-708 RAP, 016-709 RAP

05/16/05
2-156

Launch
DocuColor 250

016-710 RAP

016-711 RAP

Delayed Print Fail.

In mailing iFAX and instructions for forwarding, the transmission module (Redirector) tried
to send to the network, data whose size is over the system data the upper limit of Scan to
Email data size.

Procedure
Check whether the HDD is installed.

NOTE: In Scan to Email, the same system data is referred to and 0016-985 is detected at
an attempt to store images.

1.

(If HDD is installed or HDD is full, free up the HDD capacity.)

2.

If Secure Print/Proof Print or Knowledge Storage Print is specified, disable them.

Procedure

3.

Reduce the Delay Print jobs waiting to 100 jobs or less.

1.

Reduce resolution (image quality for transmission), which is a send parameter, to resend
the image.

2.

Reduce reduce/enlarge ratio, which is a send parameter, to retry. (Eg. Reduce A3 to A4.)

3.

Change Upper limit of data size in the System Setting screen on UI Panel. (Default 2MB
recommended)

If the problem has occurred at installation, check whether the operations are correct.

Launch
DocuColor 250

05/16/05
2-157

Status Indicator RAPs

016-710 RAP, 016-711 RAP

016-712 RAP

016-713 RAP

Under PANTHER Capacity (I-Formatter).

Security Box Password Error. Password composition failed during storage to a security box.

Procedure

Procedure

Increase the resolution or enlarge the scan area.

Status Indicator RAPs

016-712 RAP, 016-713 RAP

Set a correct password and try again.

05/16/05
2-158

Launch
DocuColor 250

016-714 RAP

016-716 RAP

Security Box is not Enabled. During storage to a security box the security box was not enabled.

TIFF Data Overflow. A TIFF file could not be spooled because the capacity of the HDD was
exceeded.

Procedure
Open the appropriate mailbox and try again.

Procedure
Install the HDD or increase the capacity of the HDD.

Launch
DocuColor 250

05/16/05
2-159

Status Indicator RAPs

016-714 RAP, 016-716 RAP

016-718 RAP

016-719 RAP

Out of PCL6 Memory. Insufficient memory was detected when using PCL6.

Out of PCL Memory. Insufficient memory was detected when using PCL.

Procedure

Procedure

Decrease resolution or avoid using Duplex Print/N-Up, to instruct the MC to reprint.

Increase the PCL memory size. Increasing the memory for the whole system will increase
the memory to be allocated to the Decomposer in some measure.
UI settings or other ways cannot explicitly increase the PCL memory.
Therefore, if a job is aborted due to insufficient memory when the memory has been
increased to the maximum capacity, change the printer driver settings to see if printing
becomes available.

Status Indicator RAPs

016-718 RAP, 016-719 RAP

05/16/05
2-160

Launch
DocuColor 250

016-720 RAP

016-721 RAP

PCL Command Error. A PCL command error occurred during PCL processing.

Other Error. An unexpected error occurred during print processing.

Procedure

Procedure

Cancel the job to retry.

Launch
DocuColor 250

Check the following:

05/16/05
2-161

Check that with Paper Type Priority set to Auto Tray Selection disabled for all the
trays in Common Settings under System Settings, Auto Tray Selection is not
selected.

Check ESC/P Command Error then Print Error.

Status Indicator RAPs

016-720 RAP, 016-721 RAP

016-722 RAP

016-723 RAP

Job Cancel by Staple Position NG. A job was cancelled because the staple position was impossible.

Job Cancel by Punch Position NG. A job was cancelled because the punch position was
impossible.

Procedure

Procedure

Check the Staple settings for the print data to be sent to the printer.

Check the Punch settings for the print data to be sent to the printer.

Check the client driver settings or PC settings.

Check the client driver settings or PC settings.

Status Indicator RAPs

016-722 RAP, 016-723 RAP

05/16/05
2-162

Launch
DocuColor 250

016-724 RAP

016-726 RAP

Complex Position Error of Staple and Punch.

PDL Auto Switch Fail. The print language could not be automatically selected when the print
mode specification was automatic.

Procedure
Change settings so that the same blinding position (same side of output paper) is specified.

Procedure
In parallel connection, check it according to the procedures given below.
1.

Set a longer time for [Auto Output Time] by selecting [Port Settings]>[Parallel] in
CWIS.

2.

Replace the parallel cable.

3.

If a long parallel cable is used, use a short cable (genuine) and try printing again.

4.

Change the print language from [Auto] to [ARTEX] or [PS] fixed by selecting [Emulation Settings]>[Print Mode] in CWIS.

If not in parallel connection, check Step 4 above.

Launch
DocuColor 250

05/16/05
2-163

Status Indicator RAPs

016-724 RAP, 016-726 RAP

016-728 RAP

016-729 RAP

Unsupported TIFF Data. An unsupported tag was included in a TIFF file.

TIFF Data Size too Big. A TIFF file could not be printed because the number of colors or resolution exceeded the upper bound for the permitted range.

Procedure
Remove any unsupported Tag from the data and reprint. Explain to the customer that the
TIFF file is not supported.

Status Indicator RAPs

016-728 RAP, 016-729 RAP

Procedure

05/16/05
2-164

Change the color qty/resolution of the TIFFfile and reprint.

Launch
DocuColor 250

016-730 RAP

016-731 RAP

Unsupported ART Command. A command that is not supported by ART IV was detected.

Invalid TIFF Data. Printing was not possible because the TIFF data was truncated.

Procedure

Procedure

Remove any unsupported command from the data and reprint. Explain to the customer
that the ART file is not supported.

Launch
DocuColor 250

05/16/05
2-165

Wait for a while and then resend the data.

Status Indicator RAPs

016-730 RAP, 016-731 RAP

016-732 RAP

016-733 RAP

Form Not Registered. The decomposer detected that the specified form was not registered.

Destination Address Resolution Error.

Procedure

1.

An IP address could not be obtained from the character string on the right side of the @
sign in the destination mail address when sending mail by a peer-to-peer communication
method.

2.

The character string on the right side of the @ sign could not be resolved by DNS as an
FQDN when sending mail by a peer-to-peer communication method.

Resend the form data.

Procedure

Status Indicator RAPs

016-732 RAP, 016-733 RAP

Check if the destination address has been entered properly.

Set a correct DNS server address.

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2-166

Launch
DocuColor 250

016-734 RAP

016-735 RAP

Simple Transmission report invocation error. An error occurred while outputting a simple destination address result report.

Updating Job Template. It decided to print the Job Template List while updating a job template.

Procedure

Procedure

1.

Set [Receive via SMTP] for E-mail receive setting on the sending device.

2.

Remove the restriction on receiving E-mails from a self-domain in the receivable domain
list if any.

Launch
DocuColor 250

After the job template update is complete, retry.

05/16/05
2-167

Status Indicator RAPs

016-734 RAP, 016-735 RAP

016-736 RAP

016-737 RAP

Remote directory lock error. Lock directory creation failed.

Remote lock directory remove error. Lock directory deletion failed.

Procedure

Procedure

1.

Delete any existing lock directories (*.LCK) in the transfer destination manually and then
execute the job again.

2.

Make correct settings for the permissions to the transfer destination directories.

3.

Secure a disk capacity if the HDD for the transfer destination directory is full.

Status Indicator RAPs

016-736 RAP, 016-737 RAP

05/16/05
2-168

Delete any existing lock directories (*.LCK) in the transfer destination manually and then
execute the job again.

Launch
DocuColor 250

016-738 RAP

016-739 RAP

PS Booklet Print Output Paper Size is illegal.

Procedure

Mismatch between PS Booklet Doc and Output Paper

Procedure

Specify the paper size that allows booklet printing.

Launch
DocuColor 250

Specify the combination of the document/paper sizes that allows booklet printing.

05/16/05
2-169

Status Indicator RAPs

016-738 RAP, 016-739 RAP

016-740 RAP
PS Booklet Output Tray is incorrect.

Procedure
Specify the tray that allows booklet printing.

016-746 RAP
Unsupported PDF File.

An unsupported function was included in a transmitted PDF.

A transparency or JBIG2 was included in a PDF file for PDF 1.3.

Procedure
Ask the customer to print from Acrobat Reader via the driver.

Status Indicator RAPs

016-740 RAP, 016-746 RAP

05/16/05
2-170

Launch
DocuColor 250

016-748 RAP

016-749 RAP

HD Full. The full condition was detected during HD access.

JCL Syntax Error. A syntax error was detected in a JCL or PJL command.

Procedure

Procedure

Increase free HDD space and reprint.

Launch
DocuColor 250

1.

If a long cable is used for parallel connection, use a short cable (genuine) and try printing
again.

2.

Check whether the PC has sufficient memory.

3.

Check the HDD in the PC for breakage.

4.

Check whether the settings in the printer driver properties>[Printer Configuration] are different from the actual configuration.

05/16/05
2-171

Status Indicator RAPs

016-748 RAP, 016-749 RAP

016-751 RAP

016-752 RAP

PDF Error. A syntax error, usage of an undefined command, parameter error, corrupted PDF
file, or PDF decomposer internal error occurred during PDF bridge processing.

PDF Short of Memory. It was detected that there was insufficient memory during PDF bridge
processing.

Procedure

Procedure

Print from Acrobat Reader by using the driver.

Change a print mode as follows: from High Resolution to Standard or from Standard to
High Speed.
If the problem still persists, add a memory. If despite a max capacity of memory the problem still persists, print from Acrobat Reader by using the driver.

Status Indicator RAPs

016-751 RAP, 016-752 RAP

05/16/05
2-172

Launch
DocuColor 250

016-753 RAP

016-754 RAP

PDF Password Mismatched. The password specified on the UI panel and the password specified in XJPL (specified by the contents bridge) did not agree when processing a PDF file that
was password protected.

PDF LZW Not Installed. A PDF file that used LZW compression technology was processed by
the PDF bridge when the Contents Bridge Expansion Kit was not installed.

Procedure

Procedure
Install Contents Bridge Expansion Kit, or print from Acrobat Reader by using the driver.

Specify the correct password on UI Panel or through Contents Bridge.

Launch
DocuColor 250

05/16/05
2-173

Status Indicator RAPs

016-753 RAP, 016-754 RAP

016-755 RAP

016-756 RAP

PDF Print Prohibited. A PDF file for which it had been specified that printing was prohibited
was processed.

Auditron-Prohibit Service. The use of this service is prohibited.

Procedure
Procedure

Ask the account administrator to permit the use of services.

Clear the prohibition of printing a PDF file and then print it by using Acrobat.

Status Indicator RAPs

016-755 RAP, 016-756 RAP

05/16/05
2-174

Launch
DocuColor 250

016-757 RAP

016-758 RAP

Auditron-Invalid User. A user account is invalid.

Auditron-Disabled Function. A function cannot be used due to lack of rights or permission.

Procedure

Procedure

Set the correct account and retry.

Launch
DocuColor 250

1.

Reset to another function available for the account and retry.

2.

Ask the account administrator to add the right.

05/16/05
2-175

Status Indicator RAPs

016-757 RAP, 016-758 RAP

016-759 RAP

016-760 RAP

Auditron-Reached Limit. The upper bound to the number of pages that can be copied was
reached.

PS Decompose Failure. An error occurred during postscript (option) processing.

Procedure
Procedure
Ask the account administrator to set a new paper qty.

Status Indicator RAPs

016-759 RAP, 016-760 RAP

Set a print mode to Speed Preferred.

Resend the job. (If the problem persists, check the execution environment and data.)

05/16/05
2-176

Launch
DocuColor 250

016-761 RAP

016-762 RAP

FIFO Empty. Image expansion error (FIFO empty error).

Print LANG Not Installed. A function that is not installed (such as a print language or print utility) was specified.

Procedure
Print in the Speed Preferred mode. If this does not resolve the problem, use the Print
Guarantee mode for print. (Only for the machine with this mode.)

Launch
DocuColor 250

Procedure

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In Printer Mode specify a print language.

Status Indicator RAPs

016-761 RAP, 016-762 RAP

016-764 RAP

016-765 RAP

SMTP Server Connect Error. It was not possible to connect to the SMTP server.

SMTP Server HD Full. It was not possible to send mail because the HDD capacity of the SMTP
server was full.

Procedure
Take out mail from the Server HDD. Restart SMTP Services.

Procedure
Take out mail from the Server HDD. Reconsider the capacity of the server.

Status Indicator RAPs

016-764 RAP, 016-765 RAP

05/16/05
2-178

Launch
DocuColor 250

016-766 RAP

016-767 RAP

SMTP Server File System Error. An error occurred in the SMTP server.

Invalid E-mail Address. It was not possible to send because the mail address was wrong.

Procedure

Procedure

Contact the SMTP Server administrator. Reconsider the preset limit to the server capacity.

Launch
DocuColor 250

05/16/05
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Ensure the mail address is correct and resend the mail.

Status Indicator RAPs

016-766 RAP, 016-767 RAP

016-768 RAP

016-769 RAP

Invalid Sender Address. It was not possible to connect to the SMTP server because the mail
address of this equipment was not correct.

SMTP Server Unsupported DSN. The SMTP server does not support path verification (DNS).

Procedure
Procedure

Enable the ESMTP function of the nearest SMTP server, or set DNS to OFF and send.

Check the set-up MC mail address to see if the Email address is valid in the domain.

Status Indicator RAPs

016-768 RAP, 016-769 RAP

05/16/05
2-180

Launch
DocuColor 250

016-771 RAP

016-772 RAP

Scan Data Repository ERR. The scan data repository address cannot be obtained with the
CenterWare scan service.

Scan Data Repository ERR. The scan data repository address cannot be obtained with the
CenterWare scan service.

Procedure

Procedure

Check the connection to DNS, or check to see if the scan data repository domain name is
registered at DNS.

Launch
DocuColor 250

05/16/05
2-181

Set the DNS address, or use the IP address as the scan data repository address.

Status Indicator RAPs

016-771 RAP, 016-772 RAP

016-773 RAP

016-774 RAP

Invalid IP Address. The IP address of this equipment is not specified correctly.

HD Full-Compression Convert. Compression and conversion processing is not possible

because there is insufficient HDD capacity.

Procedure
Check the DHCP environment, or set the fixed IP address for this machine.

Procedure
Remove un-necessary data from HDD to increase free space, and retry.

Status Indicator RAPs

016-773 RAP, 016-774 RAP

05/16/05
2-182

Launch
DocuColor 250

016-775 RAP

016-776 RAP

HD Full-Image Convert. Image conversion processing is not possible because there is insufficient HDD capacity.

Image Convert ERR. An error occurred during image conversion processing.

Procedure
Procedure

1.

In CentreWare Internet Services, check data. (A portion of the data might have finished
image conversion processing.)

2.

Attempt to take out data by forced polling.

Remove un-necessary data from HDD to increase free space, and retry.

Launch
DocuColor 250

05/16/05
2-183

Status Indicator RAPs

016-775 RAP, 016-776 RAP

016-777 RAP

016-778 RAP

HD Access ERR-Image Convert. An error occurred in the HDD during image processing.

HD Full-Scan Image Convert. Scan image processing was interrupted because the HDD
capacity was exceeded.

Procedure
1.

Enter dC355 Hard Disk Diag Program and format the HDD.

2.

If the problem still persists, replace the HDD.

Status Indicator RAPs

016-777 RAP, 016-778 RAP

Procedure
Increase free HDD space and rescan.

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2-184

Launch
DocuColor 250

016-779 RAP

016-780 RAP

Scan Image Conversion Error. An error occurred during scan image conversion processing.

HD Access ERR-Image Convert. An error occurred in the HDD during scan image conversion
processing.

Procedure
Retry the operation.

Launch
DocuColor 250

Procedure
1.

Enter dC355 Hard Disk Diag Program and format the HDD.

2.

If the problem still persists, replace the HDD.

05/16/05
2-185

Status Indicator RAPs

016-779 RAP, 016-780 RAP

016-781 RAP

016-782 RAP

Scan Server Connect ERR. The CenterWare scan service could not connect to the server to
send a file.

Scan Server Login ERR. The CenterWare scan service could not log into the server to send a
file.

Procedure

Procedure

1.

Set up the proper MC Subnet Mask and Gateway.

1.

Set up the login name and password at the destination server.

2.

By pinging from the destination server, check that the MC is connected.

2.

Set up the proper login name and password in attributes that the Job Template file has.

3.

Check that the MC with Windows or UNIX can connect to the destination server via ftp.

3.

In CentreWare and on the client PC, set the same account as the above at resources.

Status Indicator RAPs

016-781 RAP, 016-782 RAP

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2-186

Launch
DocuColor 250

016-783 RAP

016-784 RAP

Invalid Server Path. The CenterWare scan service could not find the specified server path to
send a file.

Server Write ERR. An error occurred when writing to the server with the CenterWare scan service.

Procedure

Procedure

Check the name of the path to the server which path is set up on the job template.

Launch
DocuColor 250

1.

Check for Write Authorization into the server directory.

2.

Check the server disk for free space.

05/16/05
2-187

Status Indicator RAPs

016-783 RAP, 016-784 RAP

016-785 RAP

016-786 RAP

Server HD Full. The CenterWare scan service could not send a file because the HDD of the
server had insufficient capacity.

HD Full-Scan Write ERR. It was not possible to write a file while using the scan function
because the HDD capacity was insufficient.

Procedure

Procedure

Check that there is Write Authorization in the server directory and increase free space on
the server disk.

Status Indicator RAPs

016-785 RAP, 016-786 RAP

1.

A print job may make HDD full for a while, so wait for a while and retry.

2.

Enter dC355 Hard Disk Diag Program and format HDD.

3.

Replace the HDD.

05/16/05
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Launch
DocuColor 250

016-787 RAP

016-788 RAP

Invalid Server IP ADD. The server address specified in a job template was wrong.

Retrieve to Browser Failed. The retrieval of a file from a web browser failed.

Procedure

Procedure

Specify the correct job template, or check the contents (string Repository Name) of the
job template file.

1.

Reload the browser page and perform retrieval operation again.

2.

Activate the browser again and perform retrieval operation again.

3.

Turn the device OFF then ON and perform retrieval operation again.

4.

Improve the connection status to a network.

5.

Check whether there are problems such as duplicated IP addresses.

Note that no actions are required if the job was canceled by a user.

Launch
DocuColor 250

05/16/05
2-189

Status Indicator RAPs

016-787 RAP, 016-788 RAP

016-789 RAP

016-791 RAP

HD Full-Job Memory. Processing was interrupted because the required HDD capacity to process mail was exceeded.

File Retrieve Fail. There was an error in obtaining a file.

Procedure
Procedure
Reduce resolution or reduction/enlargement ratio to decrease the data size or send in
several pieces.

Status Indicator RAPs

016-789 RAP, 016-791 RAP

05/16/05
2-190

Check server directory structure and files (whether files exist, etc.). Check for the right to
access both. Check whether access to the specified transfer destination server is available.

Launch
DocuColor 250

016-792 RAP

016-793 RAP

Specified Job Not Found. The job log for a job specified in the panel could not be obtained
when outputting an aggregate report by job.

MF I/O HD Full. The HDD capacity was insufficient.

Procedure
Procedure

Delete the files in the HDD. Or, initialize the HD ( Initialize Hard Disk).

Remove unnecessary data from HDD to increase free space.

Launch
DocuColor 250

05/16/05
2-191

Status Indicator RAPs

016-792 RAP, 016-793 RAP

016-794 RAP

016-795 RAP

Media Reader: Media No Insert.

Media Reader: Format Error.

Procedure

Procedure

Check that the Media is inserted.

Status Indicator RAPs

016-794 RAP, 016-795 RAP

1.

05/16/05
2-192

Check the contents in the Media from the PC. Check the file format/directory in the media
and the selected mode (Digital Camera Print/Document Print), then make settings again.

Launch
DocuColor 250

016-796 RAP

016-797 RAP

Document insert operation error.

Media Reader: Image File Read Error.

Procedure

Procedure

1.

1.

Check the contents in the Media from the PC. Check whether the print file attribute data is
displayed in the PC and make settings again.

Launch
DocuColor 250

05/16/05
2-193

Check the contents in the Media from the PC. Check whether the print file images are displayed in the PC and make settings again.

Status Indicator RAPs

016-796 RAP, 016-797 RAP

016-798 RAP

016-799 RAP

No Trust Marking Option. When the decomposer called the S-image library the error of no HDD
was returned.

Print Instruction Fail. A print parameter was incorrect.

Procedure
Procedure

Perform the job again.

Install the necessary options (HD).

Status Indicator RAPs

016-798 RAP, 016-799 RAP

05/16/05
2-194

Launch
DocuColor 250

016-940 RAP

016-941 RAP

After the start of a job with Duplex Output selected, a difference was detected in size
between side 1 and side 2.

Procedure

After the start of a job with Booklet selected, mixed-in-size/orientation pages with images
were detected.

Procedure

Specify the job to avoid the detection conditions.

Launch
DocuColor 250

Specify the job to avoid the detection conditions.

05/16/05
2-195

Status Indicator RAPs

016-940 RAP, 016-941 RAP

016-942 RAP

016-943 RAP

As a result of deletion of a page for which Duplex was selected, a difference was detected
in size between side 1 and side 2.

Procedure

As a result of insertion of a doc/divider after a page for which Duplex was selected, a difference was detected in size between side 1 and side 2.

Procedure

Specify the job to avoid the detection conditions.

Status Indicator RAPs

016-942 RAP, 016-943 RAP

Specify the job to avoid the detection conditions.

05/16/05
2-196

Launch
DocuColor 250

016-944 RAP

016-945 RAP

It was found that docs were merged, where specified was connection of docs including
the cover with an image or a doc with a divider.

Procedure

It was found that a doc unavailable for duplex print was inserted after a doc for which
Duplex was selected,

Procedure

Specify the job to avoid the detection conditions.

Launch
DocuColor 250

Specify the job to avoid the detection conditions.

05/16/05
2-197

Status Indicator RAPs

016-944 RAP, 016-945 RAP

016-946 RAP

016-647 RAP

It was found that a doc or a divider was inserted after the cover or divider page.

Procedure
Specify the job to avoid the detection conditions.

After the start of a job with APS Doc selected or with APS set up, it was found that there
were no trays loaded with paper of sizes for Auto Paper Selection.

Procedure
Specify the job to avoid the detection conditions.

Status Indicator RAPs

016-946 RAP, 016-647 RAP

05/16/05
2-198

Launch
DocuColor 250

016-648 RAP

016-949 RAP

Though a job was started with Booklet selected, it was discontinued because it had the
cover with an image, a divider or a blank page.

Procedure

After specifying page connection, the user inserted a doc different in size/orientation from
the page to be processed.

Procedure

Specify the job to avoid the detection conditions.

Launch
DocuColor 250

Specify the job to avoid the detection conditions.

05/16/05
2-199

Status Indicator RAPs

016-648 RAP, 016-949 RAP

016-981 RAP

016-982 RAP

A failure in access to HDD

HDD Access Error 2. It was determined that the HDD was full during a collation job, destination
storage job, or divided job.

Procedure
If no user action can resolve the problem, increase HDD partition size for a specific service.

Status Indicator RAPs

016-981 RAP, 016-982 RAP

Procedure

05/16/05
2-200

Increase HDD partition size for a specific service.

Launch
DocuColor 250

016-985 RAP
Data Size Over Flow (Scan to Email). It was not possible to send during a scan to e-mail
because the data size exceeded the upper bound.

Procedure
1.

Reduce resolution (image quality for transmission), which is a send parameter, and
resend.

2.

Reduce reduct/enlarge ratio, which is a send parameter, and resend. (Eg. Reduce A3 to
A4.)

3.

Change Upper limit of data size in the System Setting screen on UI Panel. (Default 2MB
recommended)

Launch
DocuColor 250

05/16/05
2-201

Status Indicator RAPs

016-985 RAP

Status Indicator RAPs

016-985 RAP

05/16/05
2-202

Launch
DocuColor 250

024-340 RAP

024-341 RAP

BSD-ON:3.1 PWB Communication (IOT) BSD

BSD-ON:3.1 PWB Communication (IOT) BSD

IOT-ESS Communication Failure 1. ESS PWB detected a communication failure between IOT
and ESS.

IOT-ESS Communication Failure 2. ESS PWB detected a communication failure between IOT
and ESS.

Procedure

Procedure

Power OFF then ON the MC. If the problem still persists, perform the following:

Refer to 024-340 RAP

1.

Check the harness between MCU PWB and ESS PWB for connection (including
connection to BP PWB).

2.

A possible software mismatch/error. Install the latest version of the software.

3.

If the above actions do not resolve the problem, replace MCU PWB (PL 11.1).

4.

If the problem still persists, it may be caused by a software error. Escalate the Call.

Launch
DocuColor 250

05/16/05
2-203

Status Indicator RAPs

024-340 RAP, 024-341 RAP

024-342 RAP

024-343 RAP

BSD-ON:3.1 PWB Communication (IOT) BSD

BSD-ON:3.1 PWB Communication (IOT) BSD

IOT-ESS Communication Failure 3. ESS PWB detected a communication failure between IOT
and ESS.

IOT-ESS Communication Failure 4. ESS PWB detected a communication failure between IOT
and ESS.

Procedure

Procedure

Refer to 024-340 RAP

Refer to 024-340 RAP

Status Indicator RAPs

024-342 RAP, 024-343 RAP

05/16/05
2-204

Launch
DocuColor 250

024-345 RAP

024-346 RAP

BSD-ON:3.1 PWB Communication (IOT) BSD

BSD-ON:3.1 PWB Communication (IOT) BSD

IOT-ESS Communication Failure 5. ESS PWB detected a communication failure between IOT
and ESS.

IOT-ESS Communication Failure 6. ESS PWB detected a communication failure between IOT
and ESS.

Procedure

Procedure

Refer to 024-340 RAP

Refer to 024-340 RAP

Launch
DocuColor 250

05/16/05
2-205

Status Indicator RAPs

024-345 RAP, 024-346 RAP

024-347 RAP

024-348 RAP

BSD-ON:3.1 PWB Communication (IOT) BSD

BSD-ON:3.1 PWB Communication (IOT) BSD

IOT-ESS Communication Failure 7. ESS PWB detected a communication failure between IOT
and ESS.

IOT-ESS Communication Failure 8. ESS PWB detected a communication failure between IOT
and ESS.

Procedure

Procedure

Refer to 024-340 RAP

Refer to 024-340 RAP

Status Indicator RAPs

024-347 RAP, 024-348 RAP

05/16/05
2-206

Launch
DocuColor 250

024-349 RAP

024-350 RAP

BSD-ON:3.1 PWB Communication (IOT) BSD

BSD-ON:3.1 PWB Communication (IOT) BSD

IOT-ESS Communication Failure 9. ESS PWB detected a communication failure between IOT
and ESS.

IOT-ESS Communication Failure 10. ESS PWB detected a communication failure between
IOT and ESS.

Procedure

Procedure

Refer to 024-340 RAP

Refer to 024-340 RAP

Launch
DocuColor 250

05/16/05
2-207

Status Indicator RAPs

024-349 RAP, 024-350 RAP

024-351 RAP

024-352 RAP

BSD-ON:3.1 PWB Communication (IOT) BSD

BSD-ON:3.1 PWB Communication (IOT) BSD

IOT-ESS Communication Failure 11. ESS PWB detected a communication failure between IOT
and ESS.

IOT-ESS Communication Failure 12. ESS PWB detected a communication failure between
IOT and ESS.

Procedure

Procedure

Refer to 024-340 RAP

Refer to 024-340 RAP

Status Indicator RAPs

024-351 RAP, 024-352 RAP

05/16/05
2-208

Launch
DocuColor 250

024-353 RAP

024-354 RAP

BSD-ON:3.1 PWB Communication (IOT) BSD

BSD-ON:3.1 PWB Communication (IOT) BSD

IOT-ESS Communication Failure 13. ESS PWB detected a communication failure between
IOT and ESS.

IOT-ESS Communication Failure 14. ESS PWB detected a communication failure between
IOT and ESS.

Procedure

Procedure

Refer to 024-340 RAP

Refer to 024-340 RAP

Launch
DocuColor 250

05/16/05
2-209

Status Indicator RAPs

024-353 RAP, 024-354 RAP

024-355 RAP

024-356 RAP

BSD-ON:3.1 PWB Communication (IOT) BSD

BSD-ON:3.1 PWB Communication (IOT) BSD

IOT-ESS Communication Failure 15. ESS PWB detected a communication failure between
IOT and ESS.

IOT-ESS Communication Failure 16. ESS PWB detected a communication failure between
IOT and ESS.

Procedure

Procedure

Refer to 024-340 RAP

Refer to 024-340 RAP

Status Indicator RAPs

024-355 RAP, 024-356 RAP

05/16/05
2-210

Launch
DocuColor 250

024-357 RAP

024-358 RAP

BSD-ON:3.1 PWB Communication (IOT) BSD

BSD-ON:3.1 PWB Communication (IOT) BSD

IOT-ESS Communication Failure 17. ESS PWB detected a communication failure between
IOT and ESS.

IOT-ESS Communication Failure 18. ESS PWB detected a communication failure between
IOT and ESS.

Procedure

Procedure

Refer to 024-340 RAP

Refer to 024-340 RAP

Launch
DocuColor 250

05/16/05
2-211

Status Indicator RAPs

024-357 RAP, 024-358 RAP

024-359 RAP

024-360 RAP

BSD-ON:3.1 PWB Communication (IOT) BSD

BSD-ON:3.1 PWB Communication (IOT) BSD

IOT-ESS Communication Failure 19. ESS PWB detected a communication failure between
IOT and ESS.

IOT-ESS Initialization Failure.

Procedure
Procedure

Refer to 024-340 RAP

Refer to 024-340 RAP

Status Indicator RAPs

024-359 RAP, 024-360 RAP

05/16/05
2-212

Launch
DocuColor 250

024-361 RAP

024-362 RAP

Invalid IOT PaperSizeGroup Information.

Page Sync Illegal Start. PageSync became active before writing reached the point where the
output data filled the FIFO during IOT output.

Procedure
Refer to 024-340 RAP

Procedure
If powering the MC OFF then ON does not resolve the problem, perform the following:
1.

Launch
DocuColor 250

05/16/05
2-213

Check the harness between MCU PWB and ESS PWB for connection (including
connection to BP PWB and FFC PWB).

2.

Check the installation site environment for anything that causes excessive noises.

3.

If the problem still persists, replace ESS PWB (PL 11.5) and MCU PWB (PL 11.1) in
order.

Status Indicator RAPs

024-361 RAP, 024-362 RAP

024-363 RAP

024-364 RAP

Page Sync Illegal Stop. PageSync became invalid before the specified size was output during
IOT output.

DMA Transfer Failure. The specified data was input but compression or expansion did not
complete when compression or expansion was being performed.

Procedure

Procedure

If powering the MC OFF then ON does not resolve the problem, perform the following:

If powering the MC OFF then ON does not resolve the problem, perform the following:

1.

1.

Extract the RAM from ESS PWB and insert it again, or replace the RAM.

2.

Enter dC355 HDD Diag Program and make diagnosis. If any problems are found,
replace HDD.

3.

If the problem still persists, replace the ESS PWB (PL 11.5).

Check the harness between MCU PWB and ESS PWB for connection (including
connection to BP PWB and FFC PWB).

2.

Check the installation site environment for anything that causes excessive noises.

3.

If the problem still persists, replace ESS PWB (PL 11.5) and MCU PWB (PL 11.1) in
order.

Status Indicator RAPs

024-363 RAP, 024-364 RAP

05/16/05
2-214

Launch
DocuColor 250

024-365 RAP

024-366 RAP

Overflow on the Loop Back Write.

JBIG Library Other Failure.

Procedure

Procedure

This failure is currently not displayed.

Turn the power OFF then ON. If the problem persists, perform the following.
1. Replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-215

Status Indicator RAPs

024-365 RAP, 024-366 RAP

024-367 RAP

024-368 RAP

Decompress Other Failure. An incorrect line sync was detected during IOT output.

PCI Error. A failure occurred during PCI access because the PCI bus was incompatible.

Procedure

Procedure

If powering the MC OFF then ON does not resolve the problem, perform the following:

If powering the MC OFF then ON does not resolve the problem, perform the following:

1.

Extract the RAM from ESS PWB and insert it again, or replace the RAM.

1.

Extract the RAM from ESS PWB and insert it again, or replace the RAM.

2.

Enter dC355 HDD Diag Program and make diagnosis. If any problems are found,
replace HDD.

2.

Enter dC355 HDD Diag Program and make diagnosis. If any problems are found,
replace HDD.

3.

If the problem still persists, replace the ESS PWB (PL 11.5).

3.

If the problem still persists, replace the ESS PWB (PL 11.5).

Status Indicator RAPs

024-367 RAP, 024-368 RAP

05/16/05
2-216

Launch
DocuColor 250

024-370 RAP

024-371 RAP

Marker Code Detect Failure. The end code was not found in the compressed data when, during expansion, it was expanded to the specified size.

BSD-ON:3.1 PWB Communication (IOT) BSD

IOT-ESS Communication Failure 21. ESS PWB detected a communication failure between
IOT and ESS.

Procedure
If powering the MC OFF then ON does not resolve the problem, perform the following:
1.

2.

If the problem occurs with a particular doc alone, it is mostly likely to be caused by a
software error.

A change of print mode (Standard/High Resolution/High Definition) may allow

an output.

Increase free RAM space available.

Procedure
Refer to 024-340 RAP

If the problem occurs with almost all the docs, it is most likely to be caused by a
hardware error. Check the following:

Replace the RAM.

Enter DC355 HDD Diag Program and make diagnosis. If any problems are
found, replace HDD.

Check the harness between MCU PWB and ESS PWB for connection (including connection to BP PWB and FFC PWB).

If the problem still persists, replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-217

Status Indicator RAPs

024-370 RAP, 024-371 RAP

024-372 RAP

024-373 RAP

BSD-ON:3.1 PWB Communication (IOT) BSD

BSD-ON:3.1 PWB Communication (IOT) BSD

IOT-ESS Communication Failure 22. ESS PWB detected a communication failure between
IOT and ESS.

IOT-ESS Communication Failure 23. ESS PWB detected a communication failure between
IOT and ESS.

Procedure

Procedure

Refer to 024-340 RAP

Refer to 024-340 RAP

Status Indicator RAPs

024-372 RAP, 024-373 RAP

05/16/05
2-218

Launch
DocuColor 250

024-374 RAP

024-375 RAP

Regi Con PLL Parameter Failure.

BSD-ON:3.1 PWB Communication (IOT) BSD

Procedure

IOT-ESS Communication Failure 24. ESS PWB detected a communication failure between
IOT and ESS.

Refer to 024-340 RAP

Procedure
Refer to 024-340 RAP

Launch
DocuColor 250

05/16/05
2-219

Status Indicator RAPs

024-374 RAP, 024-375 RAP

024-600 RAP

024-601RAP

Billing master counter repair.

Billing backup counter #1 repair.

Procedure

Procedure

This is only logged in history. No corrective action is required.

This is only logged in history. No corrective action is required.

Status Indicator RAPs

024-600 RAP, 024-601RAP

05/16/05
2-220

Launch
DocuColor 250

024-602 RAP

024-603 RAP

Billing backup counter #2 repair.

SWKey master counter repair.

Procedure

Procedure

This is only logged in history. No corrective action is required.

This is only logged in history. No corrective action is required.

Launch
DocuColor 250

05/16/05
2-221

Status Indicator RAPs

024-602 RAP, 024-603 RAP

024-604 RAP

024-605 RAP

SWKey backup counter #1 repair.

SWKey backup counter #2 repair.

Procedure

Procedure

This is only logged in history. No corrective action is required.

This is only logged in history. No corrective action is required.

Status Indicator RAPs

024-604 RAP, 024-605 RAP

05/16/05
2-222

Launch
DocuColor 250

024-606 RAP

024-746 RAP

Production Number/Serial Number Failure.

Selected Paper Tray Parameter Mismatch. A function was specified (one of paper size, paper
tray, output tray, and duplex printing) that is not compatible with the type of paper specified.

Procedure
This is only logged in history. No corrective action is required.

Procedure
Do not specify parameters that are incompatible with the specified paper type.

Launch
DocuColor 250

05/16/05
2-223

Status Indicator RAPs

024-606 RAP, 024-746 RAP

024-747 RAP

024-910 RAP

Print Instruction Failure. A print parameter is incorrect, such as the specification of an unknown
size, or the specification of automatic for Paper Tray Selection.

BSD-ON:7.1 Tray 1 Paper Size Sensing BSD, 8.10 Registration BSD

Procedure
Change the print parameter and reprint.

Tray 1 Size Mismatch. When the paper length in Slow Scan direction is measured on the paper
feed path, the size detected is different from the size detected by the tray.

Procedure
Check the size and loading condition of the paper in the tray. The paper size and the loading
position of the paper guides are appropriate.
Y
N
Load paper of an appropriate size and align the loading position of the paper guides with
the paper size.
Execute DC140 [071-200 Tray 1 Size Switch]. The displayed value is within the normal
output range of Tray 1. (11x17: 0 to 63, A5 SEF: 800 to 863, Tray removed: 928 to 1023)
Y
N
Go to BSD 7.1 and check the Tray 1 Paper Size Sensor for an open or short circuit. If OK,
replace the Tray 1 Paper Size Sensor (PL 2.1).
Execute DC330 [077-101 Regi Sensor]. Actuate the Regi Sensor with paper. The
display
changes.
Y
N
Go to BSD 8.10 and check the Reg Sensor using the Generic Sensor Failure OF 99-1.
Replace the MCU PWB (PL 11.1).

Status Indicator RAPs

024-747 RAP, 024-910 RAP

05/16/05
2-224

Launch
DocuColor 250

024-911 RAP

024-912 RAP

BSD-ON:7.2 Tray 2 Paper Size Sensing BSD, 8.10 Registration BSD

BSD-ON:7.3 Tray 3 Paper Size Sensing BSD, 8.10 Registration BSD

Tray 2 Size Mismatch. When the paper length in Slow Scan direction is measured on the paper
feed path, the size detected is different from the size detected by the tray.

Tray 3 Size Mismatch. When the paper length in Slow Scan direction is measured on the paper
feed path, the size detected is different from the size detected by the tray.

Procedure

Procedure

Check the size and loading condition of the paper in the tray. The paper size and the loading
position of the paper guides are appropriate.
Y
N
Load paper of an appropriate size and align the loading position of the paper guides with
the paper size.

Check the size and loading condition of the paper in the tray. The paper size and the loading
position of the paper guides are appropriate.
Y
N
Load paper of an appropriate size and align the loading position of the paper guides with
the paper size.

Execute DC140 [072-200 Tray 2 Size Switch]. The displayed value is within the normal
output range of Tray 2. (11x17: 0 to 63, A5 SEF: 800 to 863, Tray removed: 928 to 1023)
Y
N
Go to BSD 7.2 and check the Tray 2 Paper Size Sensor for an open or short circuit. If OK,
replace the Tray 2 Paper Size Sensor (PL 2.1).

Execute DC140 [073-200 Tray 3 Size Switch]. The displayed value is within the normal
output range of Tray 3. (A4 LEF: 304 to 367, B5 LEF: 800 to 863, Tray removed: 928 to
1023)
Y
N
Go to BSD 7.3 and check the Tray 3 Paper Size Sensor for an open or short circuit. If OK,
replace the Tray 3 Paper Size Sensor (PL 2.1).

Execute DC330 [077-101 Regi Sensor]. Actuate the Regi Sensor with paper. The
display
changes.
Y
N
Go to BSD 8.10 and check the Reg Sensor using the Generic Sensor Failure OF 99-1.

Execute DC330 [077-101 Regi Sensor]. Actuate the Regi Sensor with paper. The
display
changes.
Y
N
Go to BSD 8.10 and check the Reg Sensor using the Generic Sensor Failure OF 99-1.

Replace the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

Launch
DocuColor 250

05/16/05
2-225

Status Indicator RAPs

024-911 RAP, 024-912 RAP

024-913 RAP

024-914 RAP

BSD-ON:8.10 Registration BSD

BSD-ON:7.6 Single-Tray HCF Option (Tray 6) Paper Size Sensing And Tray Set BSD, 8.10
Registration BSD

Tray 4 Size Mismatch. When the paper length in Slow Scan direction is measured on the paper
feed path, the size detected is different from the size detected by the tray.

Tray 6 Size Mismatch. When the paper length in Slow Scan direction is measured on the paper
feed path, the detected size is different from the size detected by the HCF tray.

Procedure
Check the size and loading condition of the paper in the tray. The paper size and the loading
position of the paper guides are appropriate.
Y
N
Load paper of an appropriate size and align the loading position of the paper guides with
the paper size.
Execute DC140 [074-200 Tray 4 Size Switch]. The displayed value is within the normal
output range of Tray 4. (A4 LEF: 304 to 367, B5 LEF: 800 to 863, Tray removed: 928 to
1023)
Y
N
Go to BSD 7.4 and check the Tray 4 Paper Size Sensor for an open or short circuit. If OK,
replace the Tray 3 Paper Size Sensor (PL 2.1).
Execute DC330 [077-101 Regi Sensor]. Actuate the Regi Sensor with paper. The
display
changes.
Y
N
Go to BSD 8.10 and check the Reg Sensor using the Generic Sensor Failure OF 99-1.
Replace the MCU PWB (PL 11.1).

Procedure
Check the size and loading condition of the paper in the tray. The paper size and the loading
position of the paper guides are appropriate.
Y
N
Load paper of an appropriate size and align the loading position of the paper guides with
the paper size.
Execute DC330 [078-202 Tray 6 Size Sensor (Letter). The display changes.
Y
N
Go to BSD 7.6 and check the Tray 6 Paper Size Sensor (Letter) for an open or short circuit. If OK, replace the Tray 6 Paper Size Sensor (Letter) (PL 18.8).
Execute DC330 [078-203 Tray 6 Size Sensor (A4). The display changes.
Y
N
Go to BSD 7.6 and check the Tray 6 Paper Size Sensor (A4) for an open or short circuit.
If OK, replace the Tray 6 Paper Size Sensor (A4) (PL 18.8).
Execute DC330 [077-101 Regi Sensor]. Actuate the Regi Sensor with paper. The
display
changes.
Y
N
Go to BSD 8.10 and check the Reg Sensor using the Generic Sensor Failure OF 99-1.
Replace the MCU PWB (PL 11.1).

Status Indicator RAPs

024-913 RAP, 024-914 RAP

05/16/05
2-226

Launch
DocuColor 250

024-915 RAP

024-916 RAP

Tray 7 Size Mismatch. When the paper length in Slow Scan direction is measured on the paper
feed path, the size detected is different from the size detected by the tray.

BSD-ON:12.30 C-Finisher Stacker Drive BSD

Procedure
NOTE: Tray 7 is not present on this machine. If this code appears, reload the software.

One of the following conditions existed when Mix Full was detected in the Finisher Stacker
Tray:

The paper size (either feed direction or width direction) of the next job is larger than the
maximum paper size that was loaded in the previous job.

The width of the maximum paper size loaded at the previous job is less than 279.4mm
and the Staple mode has been changed.

The maximum paper size that was loaded in the previous job is unknown as there was
paper in the Stacker Tray at Power ON.

Initial Actions

Check the paper in the Stacker Tray.

Switch the power OFF then ON.

Procedure
Check the size of the paper in the Stacker Tray. Is the paper size (either feed direction or
width direction) of the next job the same as or smaller than the maximum paper size that
was loaded in the previous job?
Y
N
Load paper of an appropriate size in the tray.
Check the current Staple Mode settings. The mode is the same as the Staple Mode settings
from the previous job.
Y
N
Revert to the previous Staple Mode settings.
Check the remaining paper in the Stacker Tray before turning the power ON. The
Stacker
Tray is in a No Paper status with no paper remaining from the previous job left in the
tray.
Y
N
Remove the paper for the previous job.
Check the Stacker No Paper Sensor. The acceptance surface of the sensor is clean and
properly installed.
Y
N
Remove the dirt and install it properly.
Execute DC330 [014-262 Stacker No Paper Sensor]. Actuate the front of the Stacker Empty
Sensor (PL 21.4) with paper. The display changes.
Y
N
Go to BSD 12.30 and check the Stacker No Paper Sensor for an open circuit.
Check the connection of the connector between the machine and the Finisher. The
tors properly connected.
Y
N
Connect the connectors properly.

connec-

Replace the Finisher Main PWB (PL 21.12) followed by the MCU PWB (PL 11.1).
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Status Indicator RAPs

024-915 RAP, 024-916 RAP

024-917 RAP

024-919 RAP

BSD-ON:12.30 C-Finisher Stacker Drive BSD

Face UP Tray Close.

One of the following conditions existed when Mix Full was detected in the Finisher Stacker
Tray:

Procedure

The paper size (either feed direction or width direction) of the next job is larger than the
maximum paper size that was loaded in the previous job.

The width of the maximum paper size loaded at the previous job is less than 279.4mm
and the Staple mode has been changed.

The maximum paper size that was loaded in the previous job is unknown as there was
paper in the Stacker Tray at Power ON.

If the problem persists after opening the Face Up Tray Cover, replace the Face Up Tray
Sensor or Face Up Cover.

Initial Actions

Check the paper in the Stacker Tray.

Switch the power OFF then ON.

Procedure
Check the size of the paper in the Stacker Tray. Is the paper size (either feed direction or
width direction) of the next job the same as or smaller than the maximum paper size that
was loaded in the previous job?
Y
N
Load paper of an appropriate size in the tray.
Check the current Staple Mode settings. The mode is the same as the Staple Mode settings
from the previous job.
Y
N
Revert to the previous Staple Mode settings.
Check the remaining paper in the Stacker Tray before turning the power ON. The
Stacker
Tray is in a No Paper status with no paper remaining from the previous job left in the
tray.
Y
N
Remove the paper for the previous job.
Check the Stacker No Paper Sensor. The acceptance surface of the sensor is clean and
properly installed.
Y
N
Remove the dirt and install it properly.
Execute DC330 [014-262 Stacker No Paper Sensor]. Actuate the front of the Stacker Empty
Sensor (PL 21.4) with paper. The display changes.
Y
N
Go to BSD 12.30 and check the Stacker No Paper Sensor for an open circuit.
Check the connection of the connector between the machine and the Finisher. The
tors properly connected.
Y
N
Connect the connectors properly.

connec-

Replace the Finisher Main PWB (PL 21.12) followed by the MCU PWB (PL 11.1).
Status Indicator RAPs

024-917 RAP, 024-919 RAP

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024-920 RAP

024-922 RAP

Face Down Tray1 Paper FULL

Face Down Tray2 Paper FULL

Procedure

Procedure

Clear the paper.

Clear the paper.

If the problem persists, check the sensor using the Generic Sensor Failure (OF 99-1).

If the problem persists, check the sensor using the Generic Sensor Failure (OF 99-1).

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Status Indicator RAPs

024-920 RAP, 024-922 RAP

024-923 RAP

024-924 RAP

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD, 9.13 Yellow, Magenta, Cyan
Development BSD, 9.16 Toner Dispense Control (2 Of 3) BSD

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD, 9.13 Yellow, Magenta, Cyan
Development BSD, 9.16 Toner Dispense Control (2 Of 3) BSD

Yellow Toner Cartridge Empty

Magenta Toner Cartridge Empty

Procedure

Procedure

Check the connection of P/J140Y and P/J653B. Are P/J140Y and P/J653B properly connected?
Y
N
Connect P/J140Y and P/J653B properly.

Check the connection of P/J140M and P/J653B. Are P/J140M and P/J653B properly connected?
Y
N
Connect P/J140M and P/J653B properly.

Check the wire between P/J140Y and P/J653B for open circuit and short circuit (BSD 9.15).
The wire between P/J140Y and P/J653B is OK.
Y
N
Repair the open circuit or short circuit.

Check the wire between P/J140M and P/J653B for open circuit and short circuit (BSD 9.15).
The wire between P/J140M and P/J653B is OK.
Y
N
Repair the open circuit or short circuit.

Enter diagnostics. Enter DC330 [093-006] (Yellow Dispense Motor). Select Start. Dispense
Motor is heard rotating. (ON duration is 2 sec.)
Y
N
Turn off the power. Disconnect Connectors P/J201Y on the Dispense Motor. Measure the
wire-wound resistance of the Dispense Motor. The resistance between P/J201Y-1 and
-2 pins is between 22.0 and 27.0 ohms.
Y
N
Replace the Yellow Dispense Motor (PL 6.4).

Enter diagnostics. Enter DC330 [093-007] (Magenta Dispense Motor). Select Start. Dispense
Motor is heard rotating. (ON duration is 2 sec.)
Y
N
Turn off the power. Disconnect Connectors P/J201M on the Dispense Motor. Measure
the wire-wound resistance of the Dispense Motor. The resistance between P/J201M-1
and -2 pins is between 22.0 and 27.0 ohms.
Y
N
Replace the Magenta Dispense Motor (PL 6.4).

Check the following for continuity:

Check the following for continuity:

IOT PWB P/J436-A14 to Dispense Motor P/J201Y-1

IOT PWB P/J436-A12 to Dispense Motor P/J201M-1

IOT PWB P/J436-A13 to Dispense Motor P/J201Y-2

IOT PWB P/J436-A11 to Dispense Motor P/J201M-2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.

Perform the following:

Perform the following:

Disconnect and reconnect the cable between P/J432 on the IOT PWB and P/J402
on the MCU PWB.

Disconnect and reconnect the cable between P/J432 on the IOT PWB and P/J402
on the MCU PWB.

Remove the Yellow Toner Dispenser. Check that there is no such load as poor Auger
rotation, toner blocking and Drive gears binding.

Remove the Magenta Toner Dispenser. Check that there is no such load as poor
Auger rotation, toner blocking and Drive gears binding.

If no problem is found, replace the Flexible Print Cable (PL 11.1), IOT PWB (PL 11.1) and
MCU PWB (PL 11.1) in that order.
Replace the Toner Cartridge Y (PL 6.1).

Status Indicator RAPs

024-923 RAP, 024-924 RAP

If no problem is found, replace the Flexible Print Cable (PL 11.1), IOT PWB (PL 11.1) and
MCU PWB (PL 11.1) in that order.
Replace the Toner Cartridge M (PL 6.1).

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024-925 RAP

024-926 RAP

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD, 9.13 Yellow, Magenta, Cyan
Development BSD, 9.16 Toner Dispense Control (2 Of 3) BSD

Punch Dust Box Missing Set

Procedure
Cyan Toner Cartridge Empty

Install the Punch Dust Box.

If the problem persists, check the sensor using the Generic Sensor Failure (OF 99-1).

Procedure
Check the connection of P/J140C and P/J653B. Are P/J140C and P/J653B properly connected?
Y
N
Connect P/J140C and P/J653B properly.
Check the wire between P/J140C and P/J653B for open circuit and short circuit (BSD 9.15).
The wire between P/J140C and P/J653B is OK.
Y
N
Repair the open circuit or short circuit.
Enter diagnostics. Enter DC330 [093-008] (Cyan Dispense Motor). Select Start. Dispense
Motor is heard rotating. (ON duration is 2 sec.)
Y
N
Turn off the power. Disconnect Connectors P/J201C on the Dispense Motor. Measure the
wire-wound resistance of the Dispense Motor. The resistance between P/J201C-1 and
-2 pins is between 22.0 and 27.0 ohms.
Y
N
Replace the Magenta Dispense Motor (PL 6.4).
Check the following for continuity:

IOT PWB P/J436-A10 to Dispense Motor P/J201C-1

IOT PWB P/J436-A9 to Dispense Motor P/J201C-2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.
Perform the following:

Disconnect and reconnect the cable between P/J432 on the IOT PWB and P/J402
on the MCU PWB.

Remove the Magenta Toner Dispenser. Check that there is no such load as poor
Auger rotation, toner blocking and Drive gears binding.

If no problem is found, replace the Flexible Print Cable (PL 11.1), IOT PWB (PL 11.1) and
MCU PWB (PL 11.1) in that order.
Replace the Toner Cartridge C (PL 6.1).

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Status Indicator RAPs

024-925 RAP, 024-926 RAP

024-927 RAP

024-930 RAP

BSD-ON:11.1 OCT (Option) BSD

Stacker Tray Full (Small Size Full).

Offset Catch Tray Full Stack

Procedure
Load the specified transparencies.

Procedure

If the problem persists, check the sensor using the Generic Sensor Failure (OF 99-1).

Execute DC330 [047-202 Tray Full Sensor]. Actuate the sensor with paper. The display
changes.
Y
N
Go to BSD 11.1 and check the sensor using the Generic Sensor Failure (OF 99-1).
Check the acceptance surface of the sensor for dirt and foreign substances. It is in proper
condition without dirt or foreign substances.
Y
N
Remove the dirt or foreign substances.
Replace the IOT PWB (PL 11.1) followed by the MCU PWB (PL 11.1).

Status Indicator RAPs

024-927 RAP, 024-930 RAP

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024-934 RAP

024-935 RAP

BSD-ON:8.10 Registration BSD

Tray 1 Paper Mismatch.

Paper type mismatch

Procedure
Use Xerox transparencies without borders.

Initial Actions

Check the paper type.

Check the paper type settings.

If the problem persists, check the sensor using the Generic Sensor Failure (OF 99-1).

Procedure
Switch the power OFF then ON. If problem still exists, perform the following:

Check the connectors on the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

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Status Indicator RAPs

024-934 RAP, 024-935 RAP

024-936 RAP

024-937 RAP

Tray 2 Paper Mismatch.

Tray 3 Paper Mismatch.

Procedure

Procedure

Use Xerox transparencies without borders.

Use Xerox transparencies without borders.

If the problem persists, check the sensor using the Generic Sensor Failure (OF 99-1).

If the problem persists, check the sensor using the Generic Sensor Failure (OF 99-1).

Status Indicator RAPs

024-936 RAP, 024-937 RAP

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024-938 RAP

024-939 RAP

OHP kind Mismatch at Tray 4 (Not White Frame OHP).

BSD-ON:8.10 Registration BSD

Procedure

Transparency type mismatch (No white border)

Use Xerox transparencies.

If the problem persists, check the sensor using the Generic Sensor Failure (OF 99-1).

Initial Actions

Check the transparency.

Check the transparency type settings.

Use Xerox transparencies without borders.

Procedure
Switch the power OFF then ON. If problem still exists, perform the following:

Launch
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Check the connectors on the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

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Status Indicator RAPs

024-938 RAP, 024-939 RAP

024-940 RAP

024-941 RAP

Folder Tray Out of Place.

Folder Tray Full Stack. The folder tray has a full stack.

Procedure

Procedure

Set the Folder Tray again.

Perform the following:

If the problem persists, check the sensor using the Generic Sensor Failure (OF 99-1).

1.

Press the Eject button for Tri-Fold paper to remove paper.

2.

This failure is cleared and 024-988 occurs when the Tri-Fold paper output tray is
pulled out.

3.

Remove paper and install the Tri-Fold paper output tray to clear 024-988 and automatically continue the job.

If the problem persists, check the sensor using the Generic Sensor Failure (OF 99-1).

Status Indicator RAPs

024-940 RAP, 024-941 RAP

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024-942 RAP

024-943 RAP

Booklet Sheets Over Count. The number of sheets in a booklet is over the limit.

Booklet Low Staple. There are few remaining staples for booklets. (This fault can also occur if
the cartridge is removed.)

Initial Actions
Procedure

Check the maximum number of sheets for Booklet.

Replace the Staple Cartridge.

Procedure

If the problem persists, check the sensor using the Generic Sensor Failure (OF 99-1).

Load paper in compliance with the maximum number of sheets for Booklet.Switch the power
OFF then ON.Cancel Booklet. The same error recurs.
Y
N
Bind sheets by the maximum number of sheets for Booklet.
Replace the Booklet PWB (PL 21.12) followed by the Finisher Main PWB (PL 21.12).

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Status Indicator RAPs

024-942 RAP, 024-943 RAP

024-945 RAP

024-946 RAP

BSD-ON:12.20 Booklet Tray Control BSD

BSD-ON:7.1 Tray 1 Paper Size Sensing BSD

Booklet Full Stack. The number of outlet portions to the booklet tray has reached the system
data threshold.

Tray 1 Not In Position. Tray 1 has not been inserted properly.

Initial Actions
Procedure
Remove all sets. Perform the job again. The problem is resolved.
Y
N
Execute DC330 [013-139 Booklet No Paper Sensor]. Move the actuator manually. The
display changes.
Y
N
Go to BSD 12.20 and troubleshoot the Booklet No Paper Sensor circuit.
Replace the Booklet PWB (PL 21.12) followed by the Finisher Main PWB (PL 21.12).
If the problem reoccurs, replace the Finisher PWB (PL 21.12).

Status Indicator RAPs

024-945 RAP, 024-946 RAP

Switch the power off, then on.

Pull out and re-insert Tray 1.

Procedure
Execute DC140 [071-200 Tray 1 Size Switch]. The display shows a value between 928 and
1023.
Y
N
Go to BSD 7.1 and troubleshoot the Tray 1 Paper Size Sensor circuit.
Perform the following:

Check the tray bottom to see if the link is disconnected or broken.

Check the rear actuator of the tray to see if it is operating improperly or broken.

Replace the Tray Module PWB (PL 11.3) followed by the MCU PWB (PL 11.1).

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024-947 RAP

024-948 RAP

BSD-ON:7.2 Tray 2 Paper Size Sensing BSD

BSD-ON:7.3 Tray 3 Paper Size Sensing BSD

Tray 2 Not In Position. Tray 2 has not been inserted.

Tray 3 Not In Position. Tray 3 has not been inserted.

Initial Actions

Initial Actions

Switch the power off, then on.

Switch the power off, then on.

Pull out and re-insert Tray 2.

Pull out and re-insert Tray 3.

Procedure

Procedure

Execute DC140 [072-200 Tray 2 Size Switch]. The display shows a value between 928 and
1023.
Y
N
Go to BSD 7.2 and troubleshoot the Tray 2 Paper Size Sensor circuit.

Execute DC140 [073-200 Tray 3 Size Switch]. The display shows a value between 928 and
1023.
Y
N
Go to BSD 7.3 and troubleshoot the Tray 3 Paper Size Sensor circuit.

Perform the following:

Check the tray bottom to see if the link is disconnected or broken.

Perform the following:

Check the tray bottom to see if the link is disconnected or broken.

Check the rear actuator of the tray to see if it is operating improperly or broken.

Check the rear actuator of the tray to see if it is operating improperly or broken.

Replace the Tray Module PWB (PL 11.3) followed by the MCU PWB (PL 11.1).

Replace the Tray Module PWB (PL 11.3) followed by the MCU PWB (PL 11.1).

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Status Indicator RAPs

024-947 RAP, 024-948 RAP

024-949 RAP

024-950 RAP

BSD-ON:7.4 Tray 4 Paper Size Sensing BSD

BSD-ON:7.7 Tray 1 Paper Stacking BSD

Tray 4 Not In Position. Tray 4 has not been inserted.

There is no paper in Tray 1.

Initial Actions

Initial Actions

Switch the power off, then on.

Check the tray for paper.

Pull out and re-insert Tray 4.

Switch the power OFF then ON.

Check the operation of the actuator.

Procedure
Execute DC140 [074-200 Tray 4 Size Switch]. The display shows a value between 928 and
1023.
Y
N
Go to BSD 7.4 and troubleshoot the Tray 4 Paper Size Sensor circuit.
Perform the following:

Check the tray bottom to see if the link is disconnected or broken.

Procedure
Execute DC330 [071-201 Tray 1 Paper Sensor]. Activate the actuator of the Tray 1 Paper Sensor (PL 2.6). The display changes.
Y
N
Go to BSD 7.7 and troubleshoot the Tray 1 Paper Sensor circuit.

Check the rear actuator of the tray to see if it is operating improperly or broken.

Perform the following:

Check the sensor actuator for an improper operation, breakage or disconnection.

Replace the Tray Module PWB (PL 11.3) followed by the MCU PWB (PL 11.1).

Status Indicator RAPs

024-949 RAP, 024-950 RAP

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Replace the Tray Module PWB (PL 11.3) followed by the MCU PWB (PL 11.1).

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024-951 RAP

024-952 RAP

BSD-ON:7.8 Tray 2 Paper Stacking BSD

BSD-ON:7.9 Tray 3 Paper Stacking BSD

There is no paper in Tray 2.

There is no paper in Tray 3.

Initial Actions

Initial Actions

Check the tray for paper.

Check the tray for paper.

Switch the power OFF then ON.

Switch the power OFF then ON.

Check the operation of the actuator.

Check the operation of the actuator.

Procedure

Procedure

Execute DC330 [072-201 Tray 2 Paper Sensor]. Activate the actuator of the Tray 2 Paper Sensor (PL 2.8). The display changes.
Y
N
Go to BSD 7.8 and troubleshoot the Tray 2 Paper Sensor circuit.

Execute DC330 [073-201 Tray 3 Paper Sensor]. Activate the actuator of the Tray 3 Paper Sensor (PL 2.10). The display changes.
Y
N
Go to BSD 7.9 and troubleshoot the Tray 3 Paper Sensor circuit.

Perform the following:

Check the sensor actuator for an improper operation, breakage or disconnection.

Perform the following:

Check the sensor actuator for an improper operation, breakage or disconnection.

Replace the Tray Module PWB (PL 11.3) followed by the MCU PWB (PL 11.1).

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Replace the Tray Module PWB (PL 11.3) followed by the MCU PWB (PL 11.1).

Status Indicator RAPs

024-951 RAP, 024-952 RAP

024-953 RAP

024-954 RAP

BSD-ON:7.10 Tray 4 Paper Stacking BSD

BSD-ON:7.5 Tray 5 (No HCF/Single - Tray HCF) Paper Size Sensing BSD

There is no paper in Tray 4.

There is no paper in Tray 5.

Initial Actions

Initial Actions

Check the tray for paper.

Check the tray for paper.

Switch the power OFF then ON.

Switch the power OFF then ON.

Check the operation of the actuator.

Check the operation of the actuator.

Procedure

Procedure

Execute DC330 [074-201 Tray 4 Paper Sensor]. Activate the actuator of the Tray 4 Paper Sensor (PL 2.12). The display changes.
Y
N
Go to BSD 7.10 and troubleshoot the Tray 4 Paper Sensor circuit.

Execute DC330 [075-202 Tray 5 Paper Sensor]. Activate the actuator of the Tray 5 Paper Sensor (PL 3.7). The display changes.
Y
N
Go to BSD 7.5 and troubleshoot the Tray 5 Paper Sensor circuit.

Perform the following:

Check the sensor actuator for an improper operation, breakage or disconnection.

Perform the following:

Check the sensor actuator for an improper operation, breakage or disconnection.

Replace the Tray Module PWB (PL 11.3) followed by the MCU PWB (PL 11.1).

Status Indicator RAPs

024-953 RAP, 024-954 RAP

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Replace the MCU PWB (PL 11.1).

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024-955 RAP

024-956 RAP

BSD-ON:7.12 Single-Tray HCF Option (Tray 6) Paper Stacking BSD

There is no paper in tray 7.

There is no paper in Tray 6.

Procedure

Initial Actions

NOTE: This feature is not present on this machine. If this code appears, a software problem
may exist. Reinstall the latest version or the IIT Software and the ESS Firmware (GP 2).

Check the tray for paper.

Switch the power OFF then ON.

Check the operation of the actuator.

Procedure
Execute DC330 [078-200 Tray 6 Paper Sensor]. Activate the actuator of the Tray 6 Paper Sensor (PL 18.5). The display changes.
Y
N
Go to BSD 7.12 and troubleshoot the Tray 6 Paper Sensor circuit.
Perform the following:

Check the sensor actuator for an improper operation, breakage or disconnection.

Replace the HCF PWB (PL 18.8).

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Status Indicator RAPs

024-955 RAP, 024-956 RAP

024-957 RAP

024-958 RAP

Interposer No Paper. There is no paper in the interposer.

BSD-ON:7.5 Tray 5 (No HCF/Single - Tray HCF) Paper Size Sensing BSD

Procedure

Tray 5 Size Mismatch. The paper in the tray and the paper specified for printing are different.

NOTE: This feature is not present on this machine. If this code appears, a software problem
may exist. Reinstall the latest version or the IIT Software and the ESS Firmware (GP 2).

Initial Actions

Check the paper size in the tray.

Switch the power OFF then ON.

Check the operation of the side guides.

Procedure
Check the paper size in Tray 5. It is the paper size specified for printing.
Y
N
Load the correct paper into the tray.
Check the Tray 5 Paper Size Sensor. Check the connectors P/J113, P/J639, P/J679 and P/
J407. The connectors are properly connected.
Y
N
Connect properly.
Check the wire between P/J113 and P/J407 for open circuit and short circuit (BSD 7.5). The
wire between P/J113 and P/J407 is OK.
Y
N
Repair the open or short circuit.
Measure the voltage between the MCU PWB P/J407-A3 (+) and the GND (-) (BSD 7.5). The
voltage is approximately +3.3VDC.
Y
N
Replace the MCU PWB (PL 11.1).
Check the following:

Status Indicator RAPs

024-957 RAP, 024-958 RAP

Side Guide positions

The tray bottom to see if the link is disconnected or broken.

The side actuator of the tray to see if it is operating improperly or broken.

If problem still exists, replace the MCU PWB (PL 11.1).

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024-959 RAP

024-960 RAP

BSD-ON:7.1 Tray 1 Paper Size Sensing BSD

BSD-ON:7.2 Tray 2 Paper Size Sensing BSD

Tray 1 Paper Size Mismatch. The paper in tray 1 and the paper specified for printing are different.

Tray 2 Paper Size Mismatch. The paper in tray 2 and the paper specified for printing are different.

Initial Actions

Initial Actions

Switch the power off, then on.

Switch the power off, then on.

Check the paper size in the tray.

Check the paper size in the tray.

Procedure

Procedure

Execute DC140 [071-200 Tray 1 Size Switch]. The display shows a value within the normal
output range of Tray 1 (11x17: 0 to 63, A5 SEF: 800 to 863, Tray removed: 928 to 1023).
Y
N
Go to BSD 7.1 and troubleshoot the Tray 1 Paper Size Sensor circuit.

Execute DC140 [072-200 Tray 2 Size Switch]. The display shows a value within the normal
output range of Tray 2 (11x17: 0 to 63, A5 SEF: 800 to 863, Tray removed: 928 to 1023).
Y
N
Go to BSD 7.2 and troubleshoot the Tray 2 Paper Size Sensor circuit.

Perform the following:

Side Guide and End Guide positions

Perform the following:

Side Guide and End Guide positions

Check the tray bottom to see if the link is disconnected or broken.

Check the tray bottom to see if the link is disconnected or broken.

Check the rear actuator of the tray to see if it is operating improperly or broken.

Check the rear actuator of the tray to see if it is operating improperly or broken.

Replace the Tray Module PWB (PL 11.3) followed by the MCU PWB (PL 11.1).

Replace the Tray Module PWB (PL 11.3) followed by the MCU PWB (PL 11.1).

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Status Indicator RAPs

024-959 RAP, 024-960 RAP

024-961 RAP

024-962 RAP

BSD-ON:7.3 Tray 3 Paper Size Sensing BSD

BSD-ON:7.4 Tray 4 Paper Size Sensing BSD

Tray 3 Paper Size Mismatch. The paper in tray 3 and the paper specified for printing are different.

Tray 4 Paper Size Mismatch. The paper in tray 4 and the paper specified for printing are different.

Initial Actions

Initial Actions

Switch the power off, then on.

Switch the power off, then on.

Check the paper size in the tray.

Check the paper size in the tray.

Procedure

Procedure

Execute DC140 [073-200 Tray 3 Size Switch]. The display shows a value within the normal
output range of Tray 3 (11x17: 0 to 63, A5 SEF: 800 to 863, Tray removed: 928 to 1023).
Y
N
Go to BSD 7.3 and troubleshoot the Tray 3 Paper Size Sensor circuit.

Execute DC140 [074-200 Tray 4 Size Switch]. The display shows a value within the normal
output range of Tray 4 (11x17: 0 to 63, A5 SEF: 800 to 863, Tray removed: 928 to 1023).
Y
N
Go to BSD 7.4 and troubleshoot the Tray 4 Paper Size Sensor circuit.

Perform the following:

Side Guide and End Guide positions

Perform the following:

Side Guide and End Guide positions

Check the tray bottom to see if the link is disconnected or broken.

Check the tray bottom to see if the link is disconnected or broken.

Check the rear actuator of the tray to see if it is operating improperly or broken.

Check the rear actuator of the tray to see if it is operating improperly or broken.

Replace the Tray Module PWB (PL 11.3) followed by the MCU PWB (PL 11.1).

Replace the Tray Module PWB (PL 11.3) followed by the MCU PWB (PL 11.1).

Status Indicator RAPs

024-961 RAP, 024-962 RAP

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024-965 RAP

024-966 RAP

ATS/APS No Paper. The paper specified for printing has run out.

ATS/APS No Destination Error. The paper specified for printing cannot be detected.

Initial Actions

Initial Actions

Check if there is the specified paper in the tray.

Switch the power OFF then ON.

Switch the power OFF then ON.

Check if there is paper in the tray.

Check the operation of the side guides.

Change the settings or replace the tray.

Check the tray guides.

Reinstall the tray.

Procedure
Check the connection of each connector of the Tray Module PWB and the MCU PWB. The
connectors are properly connected.
Y
N
Connect the connectors properly.

Procedure

Replace the Tray Module PWB (PL 11.3), if the problem continues, replace the MCU PWB (PL
11.1).

Change the trays and check whether the same problem occurs. The problem occurs only in
a particular tray.
Y
N
Replace the Tray Module PWB (PL 11.3) followed by the MCU PWB (PL 11.1).
Check the connection of each MCU PWB (PL 11.1) connector. The connectors are properly
connected.
Y
N
Connect the connectors properly.
Go to the relevant BSD.
When the problem occurs in Tray 1: Go to BSD 7.1 and check the Tray 1 Paper Size Sensor.
When the problem occurs in Tray 2: Go to BSD 7.2 and check the Tray 2 Paper Size Sensor.
When the problem occurs in Tray 3: Go to BSD 7.3 and check the Tray 3 Paper Size Sensor.
When the problem occurs in Tray 4: Go to BSD 7.4 and check the Tray 4 Paper Size Sensor.

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Status Indicator RAPs

024-965 RAP, 024-966 RAP

024-967 RAP

024-968 RAP

Different Width Mix Paper Detect (Staple Job). A mix of different widths was detected when it
was specified that stapling is only possible when all the widths are the same.

Stapler/Punch Batting. Stapler and punch batting.

Initial Actions
Initial Actions

Check if there is the specified paper in the tray.

Check if there is the specified paper in the tray.

Switch the power OFF then ON.

Switch the power OFF then ON.

Procedure
Procedure

Cancel Staple mode and Punch mode. The same problem recurs.
Y
N
Correct the settings.

Cancel Staple mode. The same problem recurs.

Y
N
Reload with the appropriate paper and resume the job.
Check the connection of each connector of the Finisher PWB. The connectors are properly
connected.
Y
N
Connect the connectors properly.
Replace the Finisher PWB (PL 21.12), if the problem continues, replace the MCU PWB (PL
11.1).

Check the connection of each connector of the Finisher PWB. The connectors are properly
connected.
Y
N
Connect the connectors properly.
Check the connection of the cable between the machine and the Finisher. The cable is properly connected.
Y
N
Connect the cable properly.
Replace the Finisher PWB (PL 21.12), if the problem continues, replace the MCU PWB (PL
11.1).

Status Indicator RAPs

024-967 RAP, 024-968 RAP

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024-969 RAP

024-970 RAP

Different Width Mix Punch. Paper of different widths was detected while printing in punch
mode.

BSD-ON:7.6 Single-Tray HCF Option (Tray 6) Paper Size Sensing And Tray Set BSD
Tray 6 (HCF) not In Position. Tray 6 has not been inserted.

Initial Actions

Check if there is the specified paper in the tray.

Initial Actions

Switch the power OFF then ON.

Switch the power OFF then ON.

Procedure

Procedure

Copy: Cancel Punch mode (user intervention) Printer: Cancel Punch mode (auto cancellation) The same problem recurs.
Y
N
Correct the settings.

Install Tray 6 (HCF) properly. The same problem recurs.

Y
N
End

Check the connection of each connector of the Finisher PWB. The connectors are properly
connected.
Y
N
Connect the connectors properly.

Check the connection of the cable between the Tray 6 and machine. The cable properly connected.
Y
N
Connect the cable properly.
Replace the MCU PWB (PL 11.1).

Check the connection of the cable between the machine and the Finisher. The cable is properly connected.
Y
N
Connect the cable properly.
Replace the Finisher PWB (PL 21.12), if the problem continues, replace the MCU PWB (PL
11.1).

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Status Indicator RAPs

024-969 RAP, 024-970 RAP

024-971 RAP

024-972 RAP

Tray 7 Not In Position. Tray 7 has not been inserted.

BSD-ON:7.6 Single-Tray HCF Option (Tray 6) Paper Size Sensing And Tray Set BSD

Procedure

Tray 6 Paper Size Mismatch. The paper in tray 6 and the paper specified for printing are different.

NOTE: This feature is not present on this machine. If this code appears, a software problem
may exist. Reinstall the latest version or the IIT Software and the ESS Firmware (GP 2).

Initial Actions

Load the correct paper into the tray.

Switch the power OFF then ON.

Procedure
Execute DC330 [078-202 Tray 6 Size Sensor (Letter)]. Actuate the Tray 6 Paper Size Sensor
(Letter) with paper. The display changes.
Y
N
Go to BSD 7.6 and troubleshoot the Tray 6 Paper Size Sensor (Letter) circuit.
Execute DC330 [078-203 Tray 6 Size Sensor (A4)]. Actuate the Tray 6 Paper Size Sensor (A4)
with paper. The display changes.
Y
N
Go to BSD 7.6 and troubleshoot the Tray 6 Paper Size Sensor (A4) circuit.
Replace the MCU PWB (PL 11.1).

Status Indicator RAPs

024-971 RAP, 024-972 RAP

05/16/05
2-250

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DocuColor 250

024-973 RAP

024-974 RAP

Tray 7 Paper Size Mismatch. The paper in tray 7 and the paper specified for printing are different.

Interposer Tray Size Mismatch. The specified size and the tray size are different when feeding
paper from the interposer.

Procedure

Procedure

NOTE: This feature is not present on this machine. If this code appears, a software problem
may exist. Reinstall the latest version or the IIT Software and the ESS Firmware (GP 2).

NOTE: This feature is not present on this machine. If this code appears, a software problem
may exist. Reinstall the latest version or the IIT Software and the ESS Firmware (GP 2).

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Status Indicator RAPs

024-973 RAP, 024-974 RAP

024-975 RAP

024-976 RAP

It was detected that the number of sheets for Booklet was exceeded when printing started. The
number of sheets loaded exceeded the maximum number of sheets possible for Booklet.

BSD-ON:12.27 C-Finisher Stapler Control BSD

Finisher Staple Status incorrect. The staple home sensor's changing from off to on was not
detected within 450 ms after the start of a forward rotation operation, and the staple head home
sensor came on within 200 ms after the staple motor reverse rotation.

Initial Actions

Check the maximum number of sheets for Booklet.

Switch the power OFF then ON.

Procedure

Procedure
Load paper in compliance with the maximum number of sheets for Booklet.Switch the power
OFF then ON.Cancel Booklet. The same error recurs.
Y
N
Bind sheets by the maximum number of sheets for Booklet.

Enter dC330 [14-041] and [12-044], Stapler Move Motor (PL 21.6), alternately. Select Start.
The Staple Move Motor energizes.
Y
N
Select Stop. Go to the 12.26 BSD. Check continuity between the Stapler Move Motor and
Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.

Replace the Booklet PWB (PL 21.12) followed by the Finisher Main PWB (PL 21.12).
Replace the Staple Move Motor (PL 21.6). If the problem continues, replace the Finisher
PWB (PL 21.12).
Select Stop. Select dC330 [14-241], Stapler Move Position Sensor (PL 21.6). Select Start.
Block/unblock the Stapler Move Position Sensor. The display changed.
Y
N
Select Stop. Go to the 12.26 BSD. Check continuity between the Stapler Move Position
Sensor and Finisher Main PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Stapler Move Position Sensor (PL 21.6). If the problem continues, replace
the Finisher PWB (PL 21.12).
Select Stop. Check the following:

Obstructions on the Stapler Upper Rail

Stapler Move Motor Gear

If the above checks are OK. replace the Finisher PWB (PL 21.12).

Status Indicator RAPs

024-975 RAP, 024-976 RAP

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024-977 RAP

024-978 RAP

BSD-ON:12.27 C-Finisher Stapler Control BSD

BSD-ON:12.18 Booklet Staple Control BSD

Stapler Feed Ready Failure

Booklet Stapler incorrect. The ready signal was still not ready at the specified time after the
start of a booklet stapling operation.

1.

The staple ready sensor was off at the start of a stapling operation.

2.

The staple ready sensor did not come on within 13 empty punch operations.

Procedure

Procedure
Enter dC330 [14-243], Stapler Ready Sensor (PL 21.6). Block/unblock the Stapler Ready Sensor. The display changed.
Y
N
Check continuity between the Stapler Ready Sensor and Finisher PWB. The continuity
check is OK.
Y
N
Repair the open circuit or short circuit.
Measure the voltage between J8356-5 (+) and the GND (-) of the Stapler Assembly (PL
21.6). The voltage is approximately +5VDC.
Y
N
Go to BSD 12.27 and check for an open wire between the Finisher PWB and the
Stapler Assembly.

Check continuity between the Booklet PWB and Finisher PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Staple (PL 21.16). The problem resolved.
Y
N
Replace the Booklet PWB (PL 21.12). If the problem continues, replace the Finisher PWB
(PL 21.12).
If the problem continues, replace the Finisher PWB (PL 21.12).

Replace the Stapler Ready Sensor (PL 21.6). If the problem continues, replace the Finisher PWB (PL 21.12).
Check the following:

Wiring between the Staple Ready Sensor and the Finisher PWB

Wiring between the Staple Motor and the Finisher PWB

Obstructions on the Stapler Upper Rail

Stapler Move Motor Gear

If the above checks are OK. replace the Finisher PWB (PL 21.12).

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Status Indicator RAPs

024-977 RAP, 024-978 RAP

024-979 RAP

024-980 RAP

BSD-ON:12.27 C-Finisher Stapler Control BSD

BSD-ON:12.30 C-Finisher Stacker Drive BSD

Stapler Near Empty. The stapler is nearly out of staples, or there was a problem in stapling
(treated as the empty condition).

Finisher Stacker Tray FullOne of the following:

Initial Actions

Stapler Head connectors for connection failure

Staple remaining amount

It was detected that small size paper was full during the operation of matching the stacker
tray height (while lowering).

The half condition was detected during the operation of matching the stacker tray height
while ejecting half limit paper (while lowering).

Large size paper was ejected in a situation where the large size paper full (half) position
had already been detected.

Procedure

Initial Actions

Enter dC330 [14-242], Low Staple Sensor (PL 21.6). LOW (staples available) is displayed.
Y
N
Check continuity between the Stapler Head and Finisher PWB. The continuity check is
OK.
Y
N
Repair the open circuit or short circuit.

The Stacker No Paper Sensor for improper installation

The Stacker No Paper Sensor connectors for connection failure

Replace the Stapler Head (PL 21.6). If the problem continues, replace the Finisher PWB
(PL 21.12).
If the problem continues, replace the Finisher PWB (PL 21.12).

The Elevator Motor for operation failure

The Elevator Motor connectors for connection failure

Procedure
Enter dC330 [14-061] and [14-060], Elevator Motor (PL 21.4), alternately.
The
Elevator
Motor energizes.
Y
N
Check continuity between the Elevator Motor and Finisher PWB. The continuity check
is OK,
Y
N
Repair the open circuit or short circuit.
Replace the Elevator Motor (PL 21.4). If the problem continues, replace the Finisher PWB
Select [14-263], Stacker Encoder Sensor (PL 21.4). Block/unblock the Stacker Encoder Sensor. The display changes.
Y
N
Check continuity between the Stacker Encoder Sensor and Finisher PWB. The continuity check is OK,
Y
N
Repair the open circuit or short circuit.
Replace the Stacker Encoder Sensor (PL 21.4). If the problem continues, replace the Finisher PWB
Select [14-272], Stacker No Paper Sensor (PL 21.4). Block/unblock the Stacker No Paper Sensor. The display changes.
Y
N
Check continuity between the Stacker No Paper Sensor and Finisher PWB. The continuity check is OK,
Y
N
Repair the open circuit or short circuit.
Replace the Stacker No Paper Sensor (PL 21.4). If the problem continues, replace the
Finisher PWB
A

Status Indicator RAPs

024-979 RAP, 024-980 RAP

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A
If the problem continues, replace the Finisher PWB (PL 21.12).

024-981 RAP
BSD-ON:12.21 C-Finisher Top Tray Stacking BSD
Finisher Top Tray Full. The top tray sensor was on for 10 consecutive seconds.

Initial Actions

Check Top Tray Exit for operation failure

Check paper transportation failure due to a foreign substance/burr on the paper path

Check transportation failure of non-standard paper

Procedure
Execute DC330 [014-215 Top Tray Full Sensor]. Actuate the Top Tray Full Sensor (PL
21.28) with paper. The display changes.
Y
N
Check the circuit of the Top Tray Full Sensor. Refer to the OF 99-2 RAP for troubleshooting procedure.
Enter dC330 [014-115], Top Tray Exit Sensor (PL 21.11). Actuate the Top Tray Exit Sensor.
The display changes.
Y
N
Check the circuit of the Top Tray Exit Sensor. Refer to the OF 99-2 RAP for troubleshooting procedure.
Select [014-007], Exit Motor (PL 21.11). The motor energizes.
Y
N
Check the circuit of the Exit Motor. Refer to the OF 99-9 RAP for troubleshooting procedure.
Select Stop. Select [014-011] or [014-012], Transport Gate Solenoid (PL 21.10). The Transport Gate Solenoid actuates.
Y
N
Check the circuit of the Transport Gate Solenoid. Refer to the OF 99-8 RAP for troubleshooting procedure.
Select [014-001], Finisher Transport Motor (PL 21.10). The motor energizes.
Y
N
Check the circuit of the Finisher Transport Motor. Refer to the OF 99-9 RAP for troubleshooting procedure.
Select Stop.
Check the following:

Ensure that the connectors shown in the circuit diagrams are securely connected and that
the wires are not damaged

Check the Exit Motor and its associated gears and belts for damage, contamination or
misalignment

Exit Drive Shaft for wear and a revolution failure

The Exit Pinch Rolls for wear and/or damage

If the above checks are OK, then replace the Top Tray Exit Sensor (PL 21.11). If the problem
persists, replace the Finisher PWB (PL 21.12).
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Status Indicator RAPs

024-980 RAP, 024-981 RAP

024-982 RAP

024-983 RAP

BSD-ON:12.30 C-Finisher Stacker Drive BSD, 12.31 C-Finisher Stack Height Detection
BSD

Booklet Tray Full. The booklet tray is full.

Initial Actions
Stacker Lower Safety Warning. The stacker tray lower safety switch came on.

Switch the power OFF then ON.

Initial Actions

Switch the power OFF then ON.

Check the installation condition of the sensor.

Procedure
Check the set values in DC131 [763-137] and DC131 [763-138]. The set values are appropriate for the paper size.
Y
N
Change the settings or return it to the default value 20.

Procedure
Remove paper from the Stacker.Check the lower part of the Stacker for obstacles. The lift up/
down mechanism has no obstructions.
Y
N
Remove any obstructions.
Check the driver gear for wear, rotation failure and damage. The driver gear is in good condition without wear, rotation failure or damage.
Y
N
Replace the driver gear if it is worn, damaged or has rotation failure.

Check each connector of the Booklet PWB (PL 21.12) and the Finisher Main PWB (PL 21.12).
The connectors are properly connected.
Y
N
Connect the connectors properly.
Replace the Booklet PWB (PL 21.12) followed by the Finisher Main PWB (PL 21.12).

Check the belt for slack and disengagement. The belt is in good condition without slack or
disengagement.
Y
N
Correct the slack or disengagement of the belt.
Execute DC330 [014-060 Stacker Up ON/OFF] and DC330 [014-061 Stacker Down ON/OFF]
alternately. The Stacker Tray lifts up/down properly.
Y
N
Go to BSD 12.30 and troubleshoot the Elevator Motor circuit (OF 99-6, OF 99-7).
Execute DC330 [014-263 Stack Encoder Sensor]. Lift up/down the Stacker Tray. Does
change the display?
Y
N
Go to BSD 12.30 and Troubleshoot the Stack Encoder Sensor circuit (OF 99-2).

this

Replace the Finisher Main PWB (PL 21.12).

Status Indicator RAPs

024-982 RAP, 024-983 RAP

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024-984 RAP

024-985 RAP

BSD-ON:12.18 Booklet Staple Control BSD

BSD-ON:12.19

Booklet Low Staple F

SMH Stop Check

1.

The booklet stapler low staple F signal came on just before a stapling operation.

2.

The booklet stapler low staple F signal came on when power was turned or when the
interlock close was initialized.

Procedure
Check the paper size/paper orientation/paper type settings and press the Eject/Set key.

Procedure
Supply the staples. The problem is resolved.
Y
N
Enter dC330 [13-107], Low Staple Front. LOW (staples available) is displayed.
Y
N
Check continuity between the Staple and Booklet PWB, and between the Booklet
PWB and Finisher PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Booklet Stapler Low Staple Front (PL 21.16). If the problem continues,
replace the Finisher PWB (PL 21.12).
Replace the Finisher PWB (PL 21.12). If the problem continues, replace the Booklet PWB
(PL 21.12).
If the problem continues, replace the Finisher PWB (PL 21.12). If the problem persists, replace
the Booklet PWB (PL 21.12).

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Status Indicator RAPs

024-984 RAP, 024-985 RAP

024-987 RAP

024-988 RAP

Envelope Folder Tray Full. The envelope folder tray is full.

Envelope Folder Tray Set Failure. The envelope folder tray was not correctly put into position.

Procedure

Procedure

Remove paper from the Envelope Folder Tray.

Set the Envelop Folder Tray properly.

If the problem persists, check the sensor using the Generic Sensor Failure (OF 99-1).

If the problem persists, check the sensor using the Generic Sensor Failure (OF 99-1).

Status Indicator RAPs

024-987 RAP, 024-988 RAP

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024-989 RAP

024-990 RAP

BSD-ON:12.18 Booklet Staple Control BSD

BSD-ON:12.10 C-Finisher Booklet / Punch Transport BSD

Booklet Low Staple R

Punch Dust Full.

1.

The booklet stapler low staple R signal came on just before a stapling operation.

2.

The booklet stapler low staple R signal came on when power was turned or when the
interlock close was initialized.

Procedure
Supply the staples. The problem is resolved.
Y
N
Enter dC330 [13-108], Low Staple Rear. LOW (staples available) is displayed
Y
N
Check continuity between the Staple and Booklet PWB, and between the Booklet
PWB and Finisher PWB. The continuity check is OK.
Y
N
Repair the open circuit or short circuit.

Procedure
Remove the Puncher Waste Bin and discard its dust. Install the Puncher Waste Bin.
The
problem resolved.
Y
N
Enter dC330 [14-275], Puncher Box Set Sensor (PL 21.5). Remove and insert the
Puncher Waste Bin. The display changes.
Y
N
Check continuity between the Puncher Box Set Sensor and Finisher Main PWB.
The continuity check is OK.
Y
N
Repair the open circuit or short circuit.
Replace the Puncher Box Set Sensor (PL 21.5). If the problem continues, replace
the Finisher PWB (PL 21.12).

Replace the Booklet Stapler Low Staple Rear (PL 21.16). If the problem continues,
replace the Finisher PWB (PL 21.12).
Replace the Finisher PWB (PL 21.12). If the problem continues, replace the Booklet PWB
(PL 21.12).

Select Stop. Replace the Finisher PWB (PL 21.12).

Ensure the Puncher Waste Bin is installed properly.

If the problem continues, replace the Finisher PWB (PL 21.12). If the problem persists, replace
the Booklet PWB (PL 21.12).

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Status Indicator RAPs

024-989 RAP, 024-990 RAP

Status Indicator RAPs

024-989 RAP, 024-990 RAP

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025-596 RAP

025-597 RAP

Diag HDD Failure 1. NG came up during DC355 HDD failure prediction.

Diag HDD Failure 2. An error occurred during DC355 HDD initialization.

Procedure

Procedure

Perform the following:

Perform the following:

1.

Pull out and insert the HDD Harness.

1.

Pull out and insert the HDD Harness.

2.

Replace the Hard Drive (PL 11.6).

2.

Replace the Hard Drive (PL 11.6).

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Status Indicator RAPs

025-596 RAP, 025-597 RAP

Status Indicator RAPs

025-596 RAP, 025-597 RAP

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027-452 RAP

027-500 RAP

Duplicate IP address. There are duplicate IP addresses.

SMTP Server Address Resolution Failure. The SMTP server name was incorrect when sending a mail response.

Procedure
Change the IP address.

Procedure
Set up the IP address.
(Do not obtain the IP address from the DHCP server.)

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Status Indicator RAPs

027-452 RAP, 027-500 RAP

027-501 RAP

027-502 RAP

POP Server Address Resolution Failure. The POP server name was incorrect when using the
POP3 protocol.

POP Authentication Failure. Login to the POP server failed when using the POP3 protocol.

Procedure
Procedure

Check that the user name and password used in the POP server from CWIS are correct.

Check that the POP server settings from CWIS are correct.

Status Indicator RAPs

027-501 RAP, 027-502 RAP

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027-700 RAP

027-701 RAP

Media Failure. There was a media failure.

Media Not Found. Media was not found.

Procedure

Procedure

Replace the malfunctioning Media with a working Media.

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Insert the Media.

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Status Indicator RAPs

027-700 RAP, 027-701 RAP

027-702 RAP

027-703 RAP

Media Data Not Found / Not Supported. The data on the media was corrupted or there was no
data.

Media Reader Failure / Disconnected. ESS cannot access the media reader.

Procedure

Procedure
Check the connection between the Media Reader and the device.

Input Media data. If necessary, repair or replace the Media.

Status Indicator RAPs

027-702 RAP, 027-703 RAP

If the problem persists, replace the Media Reader.

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027-706 RAP

027-707 RAP

Certificate not found

Certificate expired

Procedure

Procedure

Store a correct certificate in this machine.

Launch
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Store a correct certificate in this machine.

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Status Indicator RAPs

027-706 RAP, 027-707 RAP

027-708 RAP

027-709 RAP

Certificate untrusted

Certificate revoked

Procedure

Procedure

Store a correct certificate in this machine.

Status Indicator RAPs

027-708 RAP, 027-709 RAP

Store a correct certificate in this machine.

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027-710 RAP

027-711 RAP

S/MIME mail was disabled

S/MIME mail sender certificate not found

Procedure

Procedure

Sender has the S/MIME certificate for the M/C but the S/MIME settings in M/C is invalid.
Enable S/MIME setting in the device.

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To validate the signature, a valid sender certificate is required. Register the sender
certificate in M/C or change your mailer options so that the S/MIME signature mails from
the sender will be sent with the certificate.

Status Indicator RAPs

027-710 RAP, 027-711 RAP

027-712 RAP

027-713 RAP

S/MIME mail sender certificate not valid

S/MIME mail was altered

Procedure

Procedure

To validate a signature, a valid sender certificate is required. As the sender certificate

registered in the device is unreliable or it has expired, the S/MIME signature mail is
unreliable and the received mail is discarded.

Attackers may tamper mails on the sending path. Explain to the customer that the device
is blocking the attacks from attackers.

Check that the signature bearer of the CA certificate is registered in the device.
Explain to the customer that the sender needs to send a mail that is signed with a valid
certificate because the sender certificate has expired.

Status Indicator RAPs

027-712 RAP, 027-713 RAP

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027-714 RAP

027-715 RAP

S/MIME mail sender impersonation

S/MIME mail certificate not supported

Procedure

Procedure

Mails may be sent from impersonated senders. Explain to the customer that the device is
blocking the attacks from attackers.

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Check that the appropriate certificate is registered and is set as the S/MIME certificate in
the M/C.

Status Indicator RAPs

027-714 RAP, 027-715 RAP

027-716 RAP

027-720 RAP

No-Signed mail receipt was rejected

Ext Srv. Host Not Found. A server specified for a remote application was not found, or DNS
resolution was not possible.

Procedure
The flag that prohibits receiving of unreliable mail is enabled. If a problem is found,
disable the flag that prohibits receiving of unreliable mail.

Status Indicator RAPs

027-716 RAP, 027-720 RAP

Procedure
Check that the correct DNS server address is set up. Check whether an application interface (CWFS) installed on the PC is registered by DNS server or not.

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027-721 RAP

027-722 RAP

Ext Srv. Not Found. An attempt was made to run a remote application but the response that the
cooperating application was not found came from the directly reached host.

Ext Srv. Timeout Failure. An attempt was made to run a remote application but it failed due to
timeout.

Procedure

Procedure

Check that the DNS server address is set properly. Check that the PC running the application interface (CWFS) is registered in DNS

Launch
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1.

If a number of documents is specified for scanning, scan one document and store it.

2.

When scanning and storing are successful, change the application interface timeout
value. If scanning and storing are not successful, perform step (3).

3.

Check that the scan document can be uploaded from the PC browser. When uploading is
successful, change the application interface timeout value.

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Status Indicator RAPs

027-721 RAP, 027-722 RAP

027-723 RAP

027-724 RAP

Ext Srv. Authentication Failure. An attempt was made to run a remote application but it failed
during authentication.

Ext Srv. Access Failure. An attempt to run a remote application failed. (This covers all cases
that failure for a reason other than that the service was not found, timeout, or an authentication
failure.)

Procedure
Check the user name and password to enter when creating a job flow. (Currently, this fail
does not occur because CWFS does not deal with authentication.

Status Indicator RAPs

027-723 RAP, 027-724 RAP

Procedure

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Check whether an application interfaced (CWFS) operates correctly. When it is operating,

check the CWFS log.

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027-725 RAP

027-726 RAP

Ext Srv. Operation Failure. The job processing at the site of the remote application failed.

Ext Srv. Unknown State. The job status at the site of the remote application is unknown.

Procedure

Procedure

Check whether an application interfaced (CWFS) operates correctly. When it is operating,

check the CWFS log.

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Check whether an application interfaced (CWFS) operates correctly. When it is operating,

check the CWFS log.

Status Indicator RAPs

027-725 RAP, 027-726 RAP

027-727 RAP

027-728 RAP

Ext Srv. Req Invalid Params. A parameter used by a remote application was incorrect.

Ext Srv. Required File Exceeded

Procedure

Procedure
Set a job so that the maximum number of files that can be sent will not be exceeded.

Check the parameters used for creating the job flow.

Status Indicator RAPs

027-727 RAP, 027-728 RAP

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2-276

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027-737 RAP

027-739 RAP

Template Server Read ERR. An error came from the job template pool server when reading
data.

Invalid Template Server Path. The specified job template pool server was not found.

Procedure

Procedure
Check the path name for the job template pool server.

Check to see whether you have privileges for the directory storing the job template.

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Status Indicator RAPs

027-737 RAP, 027-739 RAP

027-740 RAP

027-741 RAP

Template Server Login ERR. It was not possible to log into the job template pool server.

Template Server Connect Failure. It was not possible to connect to the job template pool
server.

Procedure
1.

Set up the login name and password at the storage having the job template file.

Procedure

2.

Check that other PCs on the network can log in using the above account.

1.

Connect the cable between the MC and the network correctly.

3.

In CentreWare and from the client PC, set up the login name and password in the
resources.

2.

By pinging from the destination server, check that the MC is connected.

3.

Conduct a ping test from PSW to the destination server.

4.

Check that the Client PC can be connected via ftp to the destination server.

Status Indicator RAPs

027-740 RAP, 027-741 RAP

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2-278

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027-742 RAP

027-743 RAP

HD File System Full. A job template could not be stored because of insufficient HDD area.

Template Server Install ERR. The installation of the job template pool server was not correct.

Procedure

Procedure

1.

The HDD may be full of the scanned image. Wait for a while and retry.

2.

Initialize the internal HDD.

3.

Replace the HDD (PL 11.6).

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Check the settings for the job template pool server.

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Status Indicator RAPs

027-742 RAP, 027-743 RAP

027-744 RAP

027-745 RAP

Template Server ADD ERR. There was a problem with the domain name of the job template
pool server.

Template Server ADD ERR. The address of the DNS server is not installed in the M/C.

Procedure
Procedure
Check the connection to the DNS server. Check that the domain name is registered at the
DNS server.

Status Indicator RAPs

027-744 RAP, 027-745 RAP

05/16/05
2-280

Register the DNS server address on the MC. Or use the IP address as the job template
pool server address and set it up.

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027-746 RAP

027-751 RAP

Job Template Pool Server Not Ready. The port for the protocol specified by the installed job
template pool server has not been activated.

Job Template Analysis Error. An error was detected during analysis of the specified document.

Procedure

Procedure
Actuate the protocol port (FTP Client or SMB) specified by the job template pool server
setting.

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Check the settings for the job flow.

Status Indicator RAPs

027-746 RAP, 027-751 RAP

027-752 RAP

027-753 RAP

Must User un Inputting. It was specified that a job be started while a required user input had
not been input.

Job Flow Service Request Disabled. The specified document service is invalid.

Procedure
Procedure

Have the service available.

1.

Do not link any job flow that requires an entry of any mandatory item to the mailbox.

2.

Set up the specified value for the mandatory item that the job flow requires you to enter.

Status Indicator RAPs

027-752 RAP, 027-753 RAP

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2-282

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027-760 RAP

027-770 RAP

XJT Command Failure. A command from an XDOD client was incorrect.

PDL Error

Procedure

Procedure

Check the following:

This Fault Code may occur in the following situation:

Check 1: Check if the parameter setting specified in XDOD client is out of system
specifications.

1.

When a job contains a PDL error.

2.

When a job size exceeds 4GB.

Check 2: Check the XDOD client and Controller versions, and then save the XDOD job
ticket and contact Support G for checking.

If the job was created by a print driver not equipped with DFE. Create the job again using the
print driver equipped with the DFE and resubmit the job.

(It would be the best if PRN file can be obtained, but it is not possible from the XDOD
client.)

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Status Indicator RAPs

027-760 RAP, 027-770 RAP

027-771 RAP

027-796 RAP

DFE Disk Full

Email Not Printed. Mail was discarded because the mail was received with no attached document and it was specified that only the documents attached to received mail should be printed.

Procedure
Change the job conditions and try again.

Procedure

Delete unnecessary Files from the HD in the DFE.

Status Indicator RAPs

027-771 RAP, 027-796 RAP

To print the mail body or header information, make settings as such in the CWIS Properties screen.

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027-797 RAP
Invalid Output Destination. The output destination for received mail was incorrect.

Procedure
Specify the correct output destination and resend the mail.

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285

Status Indicator RAPs

027-797 RAP

Status Indicator RAPs

027-797 RAP

05/16/05
2-286

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042-313 RAP

042-320 RAP

BSD-ON:10.5 Fuser Fan Control (1 Of 2) BSD

BSD-ON:9.7 Y, M, C Drums Drive BSD

Rear Cooling Fan Failure

Yellow Drum Motor Drive Failure

Initial Actions

Initial Actions

Check the vent for obstacles and blockage.

Check that the Front Cover is closed.

Turn the power OFF then ON.

Turn the power OFF then ON.

Install the Xero/Deve Drawer Unit.

Procedure
Turn the power OFF then ON. The same problem recur.
Y
N
End
Enter dc330 [042-034 Rear Cooling Fan]. The Rear Cooling Fan operate.
Y
N
Go to BSD 10.5 and troubleshoot the Rear Cooling Fan (PL 9.1).
Replace the MCU PWB (PL 11.1).

Procedure
Execute dc330 [042-011 Drum Motor YMC: 73.3mm/s]. The Drum rotates for at least a
moment.
Y
N
Go to BSD 9.7 and troubleshoot the Drum Motor YMC (PL 1.2).
Check around the Drum Cartridge for binding or extra loading. The Drum Cartridge loading
is normal.
Y
N
Remove the Drum Cartridge and/or the cause for extra load (PL 6.1).
Replace the Drum Motor Y (PL 1.2). If the problem continues, replace the Drum Motor YMC
PWB (PL 1.2). If the problem persists, replace the MCU PWB (PL 11.1).

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Status Indicator RAPs

042-313 RAP, 042-320 RAP

042-321 RAP

042-322 RAP

BSD-ON:9.7 Y, M, C Drums Drive BSD

BSD-ON:9.7 Y, M, C Drums Drive BSD

Magenta Drum Motor Drive Failure

Cyan Drum Motor Drive Failure

Initial Actions

Initial Actions

Check that the Front Cover is closed.

Check that the Front Cover is closed.

Turn the power OFF then ON.

Turn the power OFF then ON.

Install the Xero/Deve Drawer Unit.

Install the Xero/Deve Drawer Unit.

Procedure

Procedure

Execute dc330 [042-011 Drum Motor YMC: 73.3mm/s]. The Drum rotates for at least a
moment.
Y
N
Go to BSD 9.7 and troubleshoot the Drum Motor YMC (PL 1.2).

Execute dc330 [042-011 Drum Motor YMC: 73.3mm/s]. The Drum rotates for at least a
moment.
Y
N
Go to BSD 9.7 and troubleshoot the Drum Motor YMC (PL 1.2).

Check around the Drum Cartridge for binding or extra loading. The Drum Cartridge loading
is normal.
Y
N
Remove the Drum Cartridge and/or the cause for extra load (PL 6.1).

Check around the Drum Cartridge for binding or extra loading. The Drum Cartridge loading
is normal.
Y
N
Remove the Drum Cartridge and/or the cause for extra load (PL 6.1).

Replace the Drum Motor M (PL 1.2). If the problem continues, replace the Drum Motor YMC
PWB (PL 1.2). If the problem persists, replace the MCU PWB (PL 11.1).

Replace the Drum Motor C (PL 1.2). If the problem continues, replace the Drum Motor YMC
PWB (PL 1.2). If the problem persists, replace the MCU PWB (PL 11.1).

Status Indicator RAPs

042-321 RAP, 042-322 RAP

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042-323 RAP

042-324 RAP

BSD-ON:9.6 Black Drum (K) Drive Control BSD

BSD-ON:9.18 Transfer Belt Drive Control BSD

Black Drum Motor Drive Failure

IBT Drive Motor Failure

Initial Actions

Initial Actions

Check that the Front Cover is closed.

Check that the Front Cover is closed.

Turn the power OFF then ON.

Turn the power OFF then ON.

Install the Xero/Deve Drawer Unit.

Install the IBT Cleaner Assembly.

Procedure

Procedure

Execute dc330 [042-011 Drum Motor YMC: 73.3mm/s]. The Drum rotates for at least a
moment.
Y
N
Go to BSD 9.7 and troubleshoot the Drum Motor YMC (PL 1.2).

Enter dc330 [042-033 IBT Belt Check: 220mm/s]. The belt rotates for at least a moment.
Y
N
Go to BSD 9.18 and troubleshoot the IBT Drive Motor (PL 7.4).

Check around the Drum Cartridge for binding or extra loading. The Drum Cartridge loading
is normal.
Y
N
Remove the Drum Cartridge and/or the cause for extra load (PL 6.1).

Check the installation of the IBT Cleaner Assembly. The IBT Cleaner Assembly properly
installed.
Y
N
Install the IBT Cleaner Assembly properly. If the IBT Cleaner Assembly is installed properly, replace the IBT Cleaner Assembly (PL 7.3).

Replace the Drum Motor K (PL 1.1). If the problem continues, replace the Drum Motor K PWB
(PL 1.1). If the problem persists, replace the MCU PWB (PL 11.1).

Replace the IBT Drive Motor (PL 7.4). If the problem continues, replace the MCU PWB (PL
11.1).

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Status Indicator RAPs

042-323 RAP, 042-324 RAP

042-325 RAP

042-326 RAP

BSD-ON:9.7 Y, M, C Drums Drive BSD

BSD-ON:9.20 Transfer Belt Position Monnitoring BSD

Main Motor Failure

Belt Home Position too long

Initial Actions

NOTE: The IBT Steering Motor drives the IBT Steering Cam with the gear. While the IBT Steering Cam rotation range is less than 1 complete round, the Steering Cam rotates more than 1
round in the IBT Steering Motor Component Control. Therefore, remove it when the rotation
exceeds the rotation range. This is a normal operation and the step-out sound is not abnormal.
An error has occurred if no step-out sound can be heard and the IBT Steering Motor does not
operate.

Ensure that the Front Cover is closed.

Turn the power OFF then ON.

Procedure
Turn the power OFF then ON. The same problem recurs.
Y
N
End

Initial Actions

Enter dc330 [042-002 Main Motor:220mm/s]. The Main Motor rotate for at least a moment.
Y
N
Go to BSD? and troubleshoot the Main Motor (PL 1.2).
Check the waste toner collection path. Is the waste toner collection path in proper condition with no bent pipes etc.?
Y
N
Replace the faulty parts on the waste toner collection path.
Replace the Main Motor (PL 1.2). If the problem continues, replace the MCU PWB (PL 11.1).

Check the opening/closing of the Front Cover.

Turn the power OFF then ON.

Procedure
Check the Fault History for a Belt Home Position Too Long Fail (042-326 Fault Code). The
Belt Home Position Too Long Fail is the only Fault Code in the Fault List.
Y
N
Go to the RAP for the other failures that occurred.
Install the IBT Belt in the center (where the IBT Belt Edge and the IBT Belt Frame are approx.
the same distance from the front and rear). Perform ADJ 9.13 Belt Edge Learn Cycle. The
Belt Edge Learn Cycle ends abnormally.
Y
N
End
Check the reflective mark at the rear of the IBT belt. The reflective mark positioned correctly and reflects properly.
Y
N
Clean the reflective mark and reposition it properly, if the problem continues, replace the
IBT belt (PL 7.3).
Enter dc330 [042-200 Transfer Belt Home Sensor]. Rotate the belt manually for 1 turn. The
display changes.
Y
N
Go to OF 99-1 and troubleshoot the Transfer Belt Home Sensor (PL 7.5).
Check the operation of the actuator of the Transfer Belt Edge Sensor Assembly. The
tor move smoothly.
Y
N
Replace the Transfer Belt Edge Sensor Assembly (PL 7.4).

actua-

Select [042-016 IBT Steering Motor (CW) High Current] and [042-017 Steering Motor (CCW)
High Current]. The IBT Steering Motor operate.
Y
N
Go to OF 99-9 and troubleshoot the IBT Steering Motor (PL 7.4).

A
Status Indicator RAPs

042-325 RAP, 042-326 RAP

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A
Check the installation position of the IBT Belt Module (the four legs of the IBT Belt Module are
placed on the board springs of the Transfer Drawer and the fixing screws (M4: x2) of the IBT
Drawer are tightened). The IBT Belt Module is installed in the proper position.
Y
N
Adjust the installation position of the IBT Belt Module.
Set dC131 [741-106 Angle Data Initial Value (A0)] to 0.Install the IBT Belt in the center (where
the IBT Belt Edge and the IBT Belt Frame are approx. the same distance from the front and
rear). Perform ADJ 9.13 Belt Edge Learn cycle. The Belt Edge Learn Cycle ends abnormally.
Y
N
End
Replace the Transfer Belt Home Sensor (PL 7.5). If the problem continues, replace the Transfer Belt Edge Sensor (PL 7.4). If the problem persists, replace the Transfer Belt Edge Sensor
(PL 7.4). If the problem is persistent, replace the IBT Belt Module (PL 7.1).

042-327 RAP
BSD-ON:9.20 Transfer Belt Position Monnitoring BSD
Belt Position Failure
NOTE: The IBT Steering Motor drives the IBT Steering Cam with the gear. While the IBT Steering Cam rotation range is less than 1 complete round, the Steering Cam rotates more than 1
round in the IBT Steering Motor Component Control. Therefore, remove it when the rotation
exceeds the rotation range. This is a normal operation and the step-out sound is not abnormal.
An error has occurred if no step-out sound can be heard and the IBT Steering Motor does not
operate.

Initial Actions

Turn the power OFF then ON.

Procedure
Check the Fault History for a Belt Home Position Too Long Fail (042-326 Fault Code). The
Belt Home Position Too Long Fail is the only Fault Code in the Fault List.
Y
N
Go to the RAP for the other failures that occurred.
Install the IBT Belt in the center (where the IBT Belt Edge and the IBT Belt Frame are approx.
the same distance from the front and rear). Perform ADJ 9.13 Belt Edge Learn Cycle. The
Belt Edge Learn Cycle ends abnormally.
Y
N
End
Check for a the Belt Position Fault Code (042-327). The Belt Position Fault Code is the only
Code in the Fault List
Y
N
Refer to the RAP for other failures that occurred.
Check the reflective mark at the rear of the IBT belt. The reflective mark positioned correctly and reflects properly.
Y
N
Clean the reflective mark and reposition it properly, if the problem continues, replace the
IBT belt (PL 7.3).
Check the surface of the Transfer Belt Edge Sensor for dust or toner. The surface is clean.
Y
N
Clean the surface.
Check the operation of the actuator of the Transfer Belt Edge Sensor Assembly. The
tor moves smoothly.
Y
N
Replace the Transfer Belt Edge Sensor Assembly (PL 7.4).

actua-

Enter dc330 [042-200 Transfer Belt Home Sensor]. Rotate the belt manually for 1 turn. The
display changes.

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Status Indicator RAPs

042-326 RAP, 042-327 RAP

042-328 RAP

N
Go to OF 99-1 and troubleshoot the Transfer Belt Home Sensor (PL 7.5).

BSD-ON:9.20 Transfer Belt Position Monnitoring BSD

Enter dc330 [042-018 IBT Steering Motor (CW) Low Current]. The IBT Steering Motor operates.
Y
N
Go to Go to OF 99-9 and troubleshoot the IBT Steering Motor (PL 7.4).
Select [042-016 IBT Steering Motor (CW) High Current] and [042-017 Steering Motor (CCW)
High Current]. The IBT Steering Motor operates.
Y
N
Go to OF 99-9 and troubleshoot the IBT Steering Motor (PL 7.4).

Belt Edge Sensor Failure

NOTE: The change in output of the IBT Belt Edge Sensor Assembly when the IBT Belt rotates
by 1 turn is lower than the specified value (output does not change). Steering control cannot be
carried out normally.

Initial Actions
Turn the power OFF then ON.

Check the installation position of the IBT Belt Module (the four legs of the IBT Belt Module are
placed on the board springs of the Transfer Drawer and the fixing screws (M4: x2) of the IBT
Drawer are tightened). The IBT Belt Module is installed in the proper position.
Y
N
Adjust the installation position of the IBT Belt Module.

Procedure

Set dC131[741-106 Angle Data Initial Value (A0)] to 0.Install the IBT Belt in the center (where
the IBT Belt Edge and the IBT Belt Frame are approx. the same distance from the front and
rear). Perform ADJ 9.13 Belt Edge Learn cycle. The Belt Edge Learn Cycle ends abnormally?
Y
N
End

Check the surface of the Transfer Belt Edge Sensor for dust or toner. The surface is clean.
Y
N
Clean the surface.

Replace the Transfer Belt Home Sensor (PL 7.5). If the problem continues, replace the Transfer Belt Edge Sensor (PL 7.4). If the problem persists, replace the Transfer Belt Edge Sensor
(PL 7.4). If the problem is persistent, replace the IBT Belt Module (PL 7.1).

Check the operation of the actuator of the Transfer Belt Edge Sensor Assembly. The
tor move smoothly.
Y
N
Replace the Transfer Belt Edge Sensor Assembly (PL 7.4).

actua-

Check the installation of the Transfer Belt Edge Sensor Assembly. The Transfer Belt Edge
Sensor is properly installed.
Y
N
Install the Transfer Belt Edge Sensor Assembly properly (PL 7.4).
Check the connection of P/J156, P601/J601, P/J603B and P/J443. connectors are properly
connected.
Y
N
Connect the connectors properly.
Check the wire between J156 and J443 for open circuit and short circuit. The wiring between
J156 and J443 is OK.
Y
N
Repair the open circuit or short circuit.
Measure the voltage between P443-10 and GND on the IOT PWB. The voltage is approximately +5VDC.
Y
N
Replace the IOT PWB (PL 11.1). If the problem continues, replace the MCU PWB (PL
11.1).
Measure the voltage between P443-9 and GND on the IOT PWB. Move the actuator of the
Transfer Belt Edge Sensor manually. The voltage changes.
Y
N
Replace the IBT Belt Edge Sensor (PL 7.4).
Replace the IBT Belt (PL 7.3). If the problem continues, replace the IBT Belt Module (PL 7.1).

Status Indicator RAPs

042-327 RAP, 042-328 RAP

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042-330 RAP

042-331 RAP

BSD-ON:10.5 Fuser Fan Control (1 Of 2) BSD

BSD-ON:9.33 Blower And CC Fan Control BSD

Fuser Exhaust Fan Failure

Blower Motor Fan Failure

Initial Actions

Initial Actions

Turn the power OFF then ON.

Procedure
Enter dc330 [042-020 Fuser Exhaust Fan: High Speed]. The Fuser Exhaust Fan comes ON.
Y
N
Check the Fuser Exhaust Fan for +24VDC. +24VDC is measured.
Y
N
Go to OF 2.2 IOT DC Power (+24 VDC) RAP.
Go to BSD 10.5 and troubleshoot the Fuser Exhaust Fan (PL 9.2).
Replace the IOT Drive PWB (PL 11.1). If the problem continues, replace the Main LVPS (PL
11.3). If the problem persists, replace the MCU PWB (PL 11.1).

Check the Fan Blade of the Blower Fan for foreign objects and deformation causing a
poor rotation.

Check that Connector J242 on the Blower Fan Motor is properly connected.

Procedure
Enter dc330 [042-022 Blower Fan Motor Low]. The Blower Fan Motor rotates.
Y
N
+5VDC is measured between J242-3 and GND on the Blower Fan Motor.
Y
N
+5VDC is measured between J465-A3 and GND on the Tray Module PWB.
Y
N
Go to OF 2.1 IOT DC Power (+3.3VDC, +5 VDC, and +12 VDC) RAP, check
the +5VDC circuit to the Tray Module PWB.
Check for an open wire or poor contact between J471-5 on the Tray Module PWB
and J242-3 on the Blower Fan Motor. If the check is OK, replace the Tray Module
PWB (PL 11.3).
+24VDC is measured between J242-5 and GND on the Blower Fan Motor.
Y
N
+24VDC is measured between J465-A1 and GND on the Tray Module PWB.
Y
N
Go to OF 2.2 IOT DC Power (+24 VDC) RAP, check the +24VDC circuit on the
Tray Module PWB.
Check for an open wire or poor contact between J471-A1 on the Tray Module PWB
and J242-3 on the Blower Fan Motor. If the check is OK, replace the Tray Module
PWB (PL 11.3).
With dc330 [042-022] ON, +1VDC or less is measured between J242-2 and GND on
the Blower Fan Motor.
Y
N
Turn OFF the power. Disconnect Connector J 403 from the MCU PWB. Disconnect
J242 on the Blower Fan Motor. Check the wire between J403-A2 and 242-2 for continuity. The resistance is 1 ohm or less.
Y
N
Check the wire for an open wire or poor contact.
Replace the MCU PWB (PL 11.1).
+5VDC is measured between J242-2 and GND on the Blower Fan Motor.

A
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Status Indicator RAPs

042-330 RAP, 042-331 RAP

A
Y

N
Turn off the power. Disconnect Connector J403 from the MCU PWB. Disconnect
J242 on the Blower Fan Motor. Check for continuity between J403-A3 and J242-2.
The resistance is 1 ohm or less.
Y
N
Check the wire for an open wire or poor contact.
Replace the MCU PWB (PL 11.1).

BSD-ON:9.20 Transfer Belt Position Monnitoring BSD

Belt Walk Failure
NOTE: The Color Reg conversion value obtained from the IBT Belt Edge Assembly output voltage exceeded the specified value throughout the 3 rotations of the belt.
As this is an image quality failure, the device does not stop. However, Color Reg is not guaranteed.

Replace the Blower Fan Motor (PL 9.1).

Select dc330[042-021](Blower Fan Motor High). The Blower Fan Motor comes ON rotate at
high speed.
Y
N
With dc330[042-021] ON, +5VDC is measured between J242-2 and GND on the
Blower Fan Motor.
Y
N
Replace the Blower Fan Motor (PL 9.1).
Check the wire between J403-A2 on the MCU PWB and J242-2 on the Blower Fan Motor
for an open wire or poor contact. If the wiring is OK, replace the MCU PWB (PL 11.1). If
the problem continues, replace the Tray Module PWB (PL 11.3).
The Blower Fan Motor appears to be normally rotating. Perform the following again:

Check the Fan Blade of the Blower Fan for foreign objects and deformation causing a
poor rotation.

042-600 RAP

Initial Actions
Turn the power OFF then ON.

Procedure
Perform ADJ 9.9 Reg Measurement Cycle. The AC Lateral (OUT/CNT/IN) value is out of the
specifications.
Y
N
End (No action is required even if a failure occurs)
Perform ADJ 9.13 Belt Edge Learn Cycle. The Belt Edge Learn ends normally.
Y
N
Check the operation of the actuator of the Transfer Belt Edge Sensor Assembly. The
actuator moves smoothly.
Y
N
Replace the Transfer Belt Edge Sensor Assembly (PL 7.4).

Check that Connector J242 on the Blower Fan Motor is properly connected.
Check the surface of the IBT Belt Edge Sensor Assembly (PL 7.4). Is the surface clean
without dust or toner?
Y
N
Clean the surface.

If the problem continues, replace the Blower Fan Motor (PL 9.1).

Check the installation of the Transfer Belt Edge Sensor Assembly. The
Edge Sensor is properly installed.
Y
N
Install the Transfer Belt Edge Sensor Assembly properly (PL 7.4).

Transfer

Belt

Check the connection of P/J156, P601/J601, P/J603B and P/J443. connectors

properly connected.
Y
N
Connect the connectors properly.
Check the wire between J156 and J443 for open circuit and short circuit. The
between J156 and J443 is OK.
Y
N
Repair the open circuit or short circuit.
Measure the voltage between P443-10 and GND on the IOT PWB. The
approximately +5VDC.

are

wiring

voltage

is

A
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042-331 RAP, 042-600 RAP

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A
Y

N
Replace the IOT PWB (PL 11.1). If the problem continues, replace the MCU PWB
(PL 11.1).

Measure the voltage between P443-9 and GND on the IOT PWB. Move the actuator of
the Transfer Belt Edge Sensor manually. The voltage changes.
Y
N
Replace the IBT Belt Edge Sensor (PL 7.4).
Replace the IBT Belt (PL 7.3). Perform ADJ 9.13 Belt Edge Learn Cycle. The Belt Edge
Learn end abnormally.
Y
N
End

042-601 RAP
BSD-ON:9.20 Transfer Belt Position Monnitoring BSD
Belt Edge Learn Failure
NOTE: The Edge Learn Cycle does not meet the conditions for normal completion even when
the IBT belt has rotated more than the specified times during the Belt Edge Learn Cycle.
As this is an image quality failure, the device does not stop. However, Color Reg is not guaranteed.

Initial Actions
Turn the power OFF then ON.

Set dC131 [741-107] (No Edge Learn Mode Selection) to 1.

Procedure

NOTE: With this setting, Active Steering control of the IBT belt is carried out but its accuracy is low and Color Regi is not guaranteed. Also, Belt Walk Fail will not be detected.

Install the IBT belt in the center (where the IBT Belt Edge and the IBT Belt Frame are approx.
the same distance from the front and rear). Perform ADJ 9.13 Belt Edge Learn Cycle. The
Belt Edge Learn Cycle ends abnormally.
Y
N
End

Perform ADJ 9.9 Regi Measurement Cycle. The AC Lateral (OUT/CNT/IN) value is out of
the specifications.
Y
N
End (No action is required even if a failure occurs)
Replace the IBT Belt (PL 7.3) and perform ADJ 9.9 and ADJ 9.13 again.

Perform ADJ 9.13 Belt Edge Learn Cycle continuously for 2 or 3 times. The Belt Edge Learn
Cycle ends abnormally.
Y
N
End
The IBT belt has been replaced.
Y
N
Replace the IBT Belt (PL 7.3) and repeat the procedure.
Set dC131 [741-107] No Edge Learn Mode Selection to 1 (= select No Edge Learn Mode).
NOTE: With this setting, Active Steering control of the IBT belt is carried out but its accuracy is
low (100Micro-m) and Color Reg is not guaranteed. Also, Belt Walk Fail will not be detected.

Launch
DocuColor 250

05/16/05
2-295

Status Indicator RAPs

042-600 RAP, 042-601 RAP

042-602 RAP

042-603 RAP

BSD-ON:9.20 Transfer Belt Position Monnitoring BSD

BSD-ON:9.33 Blower And CC Fan Control BSD

Belt Edge Check Failure

Suction Filter Life End Failure

NOTE: The change in shape at the edge of the IBT belt was huge during Belt Edge Check
Cycle. Request to start Belt Edge Learn.

NOTE: It was notified that the rotation count of the Blower Motor was monitored and it had
exceeded the specified value.

As this is an image quality failure, the device does not stop. However, Color Reg is not guaranteed.

The end of the life of the Suction Filter is detected through the number of Blower Fan Motor
rotations at cycle down. DC131[741-019] Blower Motor Rotation Number

Belt Edge Learn Cycle is executed immediately after this failure occurs.

Initial Actions

Belt Edge Learn Cycle updates the IBT Belt edge shape accurately.

Turn the power OFF then ON.

Initial Actions
Turn the power OFF then ON.

Procedure
Check the Fault History. A [042-601] Belt Edge Learn Fault Code has occurred
Y
N
End
Go to [042-601 RAP] Belt Edge Learn Fault.

Procedure
Replace the Filter (PL 9.1) with a new one.Reset the Life Count of the Filter.Turn ON the power
again. The same problem recurs.
Y
N
End
Check the connection of the MCU PWB connector. The connectors are properly connected.
Y
N
Connect the connectors properly.
Turn ON the power again. The same problem recurs.
Y
N
End
Replace the MCU PWB (PL 11.1).

Status Indicator RAPs

042-602 RAP, 042-603 RAP

05/16/05
2-296

Launch
DocuColor 250

045-310 RAP

045-311 RAP

BSD-ON:CH9.1

BSD-ON:3.1 PWB Communication (IOT) BSD

Image Ready NG. An internal processing error occurred in the ESS PWB.

Controller Comm Failure. Communication was not possible between the ESS and the MCU.

Initial Actions

Initial Actions

Turn the power OFF then ON.

Turn the power OFF then ON.

Procedure

Procedure

Turn the power OFF then ON. The same problem recurs.
Y
N
End

Go to OF 2.1 IOT DC Power (+3.3VDC, +5 VDC, and +12 VDC) RAP to troubleshoot the MCU
and ESS PWBs.

Check the connection of each connector of the ESS PWB and MCU PWB. The
are properly connected.
Y
N
Connect the connectors properly.

connectors

Replace the ESS PWB (PL 11.5). If the problem continues, replace the MCU PWB (PL 11.1).

Launch
DocuColor 250

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2-297

Status Indicator RAPs

045-310 RAP, 045-311 RAP

045-312 RAP
BSD-ON:3.6 PWB Communication (MCU - IOT Drive) BSD
Driver Connect Failure. The connection between the MCU and the IOT PWB failed.

Procedure
Check the following:

Check that the Flexible Print Cable is securely connected between P/J431 on the IOT
PWB and P/J401 on the MCU PWB.

Check Connectors P/J431 and P/J401 for foreign objects, bent pins, poor contact, etc.

If the above checks are OK, replace the Flexible Print Cable (PL 11.1). If the problem continues, replace the IOT PWB (PL 11.1). If the problem persists, replace the MCU PWB (PL 11.1).

Status Indicator RAPs

045-312 RAP

05/16/05
2-298

Launch
DocuColor 250

047-210 RAP

BSD-ON:11.1 OCT (Option) BSD

N
Go to OF 2.2 IOT DC Power (+24 VDC) RAP.

Replace the OCT Motor (PL 16.3).

OCT Offset Failure

NOTE: Movement to the front position, center position and rear position failed in the OCT Offset operation (movement in the same direction failed 3 times consecutively).
However, when both the OCT Front Position Sensor and OCT Rear Position Sensor are turned
ON, this failure occurs immediately.

Initial Actions

Select [047-200 OCT Front Position Sensor]. Move the OCT from the rear to the front manually. The display changes.
Y
N
Check connectors P/J806, SJ802, J801, P680, P/J434, P/J444, P/J431 and P/J401. The
connectors are properly connected.
Y
N
Connect the connectors properly.

Check the paper.

Check the wires between J806 and J434, J806 and J444, and J431 and J401 for open circuit and short circuit. The wires are OK.
Y
N
Repair the open circuit or short circuit.

Turn the power OFF then ON.

Check the installation condition of the OCT.
Repair or replace the parts that are interfering with the operation.

Measure the voltage between the IOT Drive PWB P434-7 and the GND. +5VDC is measured between P434-7 and GND.
Y
N
Replace the IOT Drive PWB (PL 11.1).

Procedure
The paper is within the specifications and application for offsetting.
Y
N
Change the paper to one within the specifications.

Measure the voltage between the IOT Drive PWB P444-3 and the GND. Slide the OCT
right and left manually. The voltage changes.
Y
N
Replace the Front Position Sensor (PL 16.3).

Check the OCT mechanism for foreign substances, damaged gears and rotation failure. The
OCT mechanism in OK.
Y
N
Remove the foreign substances and repair/replace the faulty parts.

Replace the IOT Drive PWB (PL 11.1). If the problem continues, replace the MCU PWB
(PL 11.1).

Check the Rear and Front Position Sensors for dirt and foreign substances. The sensors are
free of dirt or foreign substances.
Y
N
Clean the sensors.
Enter dc330 [047-001/002 OCT Motor]. The OCT Motor comes ON.
Y
N
Check connectors P/J803, J801A, P680 and P/J444. The connectors are properly connected.
Y
N
Connect P/J803, J801A, P680 and P/J444 properly.

Select [047-200 OCT Front Position Sensor]. Move the OCT from the rear to the front manually. The display changes.
Y
N
Check connectors P/J805, SJ802, J801, P680, P/J434, P/J444, P/J431 and P/J401. The
connectors are properly connected.
Y
N
Connect the connectors properly.
Check the wires between J805 and J434, J806 and J444, and J431 and J401 for open circuit and short circuit. The wires are OK.
Y
N
Repair the open circuit or short circuit.

Check the wire between J803 and J444 for open circuit and short circuit. The wiring is
OK.
Y
N
Repair the open circuit or short circuit.

Measure the voltage between the IOT Drive PWB P434-7 and the GND. +5VDC is measured between P434-7 and GND.
Y
N
Replace the IOT Drive PWB (PL 11.1).

Measure the voltage between the IOT PWB P444-6 and the GND when running dc330
[047-001], and the voltage between IOT PWB P444-5 and the GND when running dc330
[047-001]. +24VDC is measured between pins 4 and 5 of P444.
A
Launch
DocuColor 250

Measure the voltage between the IOT Drive PWB P444-2 and the GND. Slide the OCT
right and left manually. The voltage changes.
B

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Status Indicator RAPs

047-210 RAP

B
Y

047-310 RAP

N
Replace the Front Position Sensor (PL 16.3).

BSD-ON:11.1 OCT (Option) BSD

Replace the IOT Drive PWB (PL 11.1). If the problem continues, replace the MCU PWB
(PL 11.1).
Replace the IOT Drive PWB (PL 11.1). If the problem continues, replace the MCU PWB (PL
11.1).

MCU-Finisher Communication Failure. Communication was not possible between the MCU
and the finisher PWB.

Initial Actions

Verify that the Finisher Power Cord is properly connected to the Finisher Outlet (located
next to the Reset Switch).

Verify that the Finisher Communication Cable is properly connected to the IOT.

Procedure
CR4 (GRN LED) on the Finisher PWB is ON.
Y
N
+24VDC is measured between P/J8315-1, 4 and GND on the Finisher PWB.
Y
N
Refer to BSD 12.1, check the +24VDC circuit to P/J8315 on the Finisher PWB.
Replace the Finisher PWB (PL 21.12).
CR12 (RED LED) on the Finisher PWB is OFF.
Y
N
Replace the Finisher PWB (PL 21.12).
Turn off the power. Check the following for an open wire or poor contact:

MCU PWB J411-B1 to I/F PWB J8002-12

MCU PWB J411-B2 to I/F PWB J8002-11

MCU PWB J411-B3 to I/F PWB J8002-10

MCU PWB J411-B4 to I/F PWB J8002-9

I/F PWB J8006-4 to Finisher PWB P/J8007-17

I/F PWB J8006-5 to Finisher PWB P/J8007-16

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.
Replace the following in order:

Status Indicator RAPs

047-210 RAP, 047-310 RAP

Finisher PWB (PL 21.12)

I/F PWB (PL 21.12)

MCU PWB (PL 11.1)-

05/16/05
2-300

Launch
DocuColor 250

061-310 RAP

061-311 RAP

BSD-ON:6.1 Yellow Laser Control BSD

BSD-ON:6.3 Cyan Laser Control BSD

BSD-ON:6.2 Magenta Laser Control BSD

BSD-ON:6.4 Black (K) Laser Control BSD

Clapper 1 Failure.

Clapper 2 Fail

The write data and read data did not match during the Read/Write test to the register memory.

The write data and read data did not match during the Read/Write test to the register memory.

Initial Actions

Initial Actions

Turn the power OFF and ON.

Turn the power OFF and ON.

Procedure
Ensure that the connectors on the ROS (Y, M) are connected. The
nected.
Y
N
Connect the connectors.

Procedure
connectors

are

con-

Ensure that the connectors on the ROS (Y, M) are connected. The
nected.
Y
N
Connect the connectors.

connectors

are

Check the connectors on the MCU PWB. The connectors are connected.
Y
N
Connect the connectors.

Check the connectors on the MCU PWB. The connectors are connected.
Y
N
Connect the connectors.

Turn the power OFF then ON. The same problem recurs.
Y
N
End

Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the ROS (Y, M) (PL 5.1). Turn the power ON the power. The problem recurs.
Y
N
End

Replace the ROS (Y, M) (PL 5.1). Turn the power ON the power. The problem recurs.
Y
N
End

Replace the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

Launch
DocuColor 250

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2-301

con-

Status Indicator RAPs

061-310 RAP, 061-311 RAP

061-313 RAP

061-315 RAP

BSD-ON:6.5 Laser Scan Y,M Drive Control BSD

BSD-ON:6.6 Laser Scan C,K Drive Control BSD

SOS Long Failure Magenta. The interval between SOS signals was longer than the specified
value.

SOS Long Failure Black. The interval between SOS signals was longer than the specified
value.

Initial Actions

Initial Actions

Turn the power OFF and ON.

Turn the power OFF and ON.

Procedure
Ensure that the connectors on the ROS (Y, M) are connected. The
nected.
Y
N
Connect the connectors.

Procedure
connectors

are

con-

Ensure that the connectors on the ROS (C, K) are connected. The
nected.
Y
N
Connect the connectors.

connectors

are

Check the connectors on the MCU PWB. The connectors are connected.
Y
N
Connect the connectors.

Check the connectors on the MCU PWB. The connectors are connected.
Y
N
Connect the connectors.

Turn the power OFF then ON. The same problem recurs.
Y
N
End

Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the ROS (Y, M) (PL 5.1). Turn the power ON the power. The problem recurs.
Y
N
End

Replace the ROS (C, K) (PL 5.1). Turn the power ON the power. The problem recurs.
Y
N
End

Replace the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

Status Indicator RAPs

061-313 RAP, 061-315 RAP

05/16/05
2-302

con-

Launch
DocuColor 250

061-317 RAP

061-319 RAP

BSD-ON:6.5 Laser Scan Y,M Drive Control BSD

BSD-ON:6.6 Laser Scan C,K Drive Control BSD

SOS Short Failure Magenta. The interval between SOS signals was shorter than the specified
value.

SOS Short Failure Black. The interval between SOS signals was shorter than the specified
value.

Procedure

Procedure

See 061-313 RAP

See 061-315 RAP.

Launch
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2-303

Status Indicator RAPs

061-317 RAP, 061-319 RAP

061-320 RAP

061-321 RAP

BSD-ON:6.5 Laser Scan Y,M Drive Control BSD

BSD-ON:6.6 Laser Scan C,K Drive Control BSD

Polygon Motor Failure. The revolutions of the polygon motor did not reach the proper number
of revolutions within 4 seconds after the polygon motor came on.

ROS Motor Failure

Initial Actions
Procedure

Turn the power OFF and ON.

Check the connection of P247Y and J409. The connection are properly connected.
Y
N
Connect P247Y and J409 properly.
Check the wires between P247Y and J409 for open circuit and short circuit. The
between is OK.
Y
N
Repair the open circuit or short circuit.

Procedure
wiring

Turn the power OFF then ON. The same problem recurs.
Y
N
End
Check the connection of each MCU PWB connector. The connectors properly connected.
Y
N
Connect the connectors properly.
Turn the power OFF then ON. The same problem recurs.
Y
N
End
Replace the ROS Assembly (Y, M) (PL 5.1).

Check the connection of P247C and J409. The connection are properly connected.
Y
N
Connect P247C and J409 properly.
Check the wires between P247C and J409 for open circuit and short circuit. The
OK.
Y
N
Repair the open circuit or short circuit.

wiring

is

Turn the power OFF then ON. The same problem recurs.
Y
N
End
Check the connection of each MCU PWB connector. The connectors properly connected.
Y
N
Connect the connectors properly.
Turn the power OFF then ON. The same problem recurs.
Y
N
End
Replace the ROS Assembly (C, K) (PL 5.1).

Status Indicator RAPs

061-320 RAP, 061-321 RAP

05/16/05
2-304

Launch
DocuColor 250

061-323 RAP

061-324 RAP

BSD-ON:6.5 Laser Scan Y,M Drive Control BSD

BSD-ON:6.6 Laser Scan C,K Drive Control BSD

No SOS Failure Magenta. The SOS signal was not detected.

No SOS Failure Cyan. The SOS signal was not detected.

Procedure

Procedure

See 061-313 RAP

See 061-315 RAP

Launch
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2-305

Status Indicator RAPs

061-323 RAP, 061-324 RAP

061-325 RAP

061-326 RAP

BSD-ON:6.6 Laser Scan C,K Drive Control BSD

BSD-ON:6.1 Yellow Laser Control BSD

No SOS Failure Black. The SOS signal was not detected.

ROS Connect Failure Yellow. The connection between the ROS LD and the MCU PWB failed.

Procedure

Initial Actions

See 061-315 RAP

Turn the power OFF then ON.

Procedure
Check the connection of J345AY and JA421, and J345BY and JB421. The connection are
properly connected.
Y
N
Connect J345AY and JA421, and J345BY and JB421 properly.
Check the wires between J345AY and JA421, and J345BY and JB421 for open circuit and
short circuit. The wiring is OK.
Y
N
Repair the open circuit or short circuit.
Turn the power OFF then ON. The same problem recurs.
Y
N
End
Replace the ROS Assembly (Y, M) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End
Replace the MCU PWB (PL 11.1).

Status Indicator RAPs

061-325 RAP, 061-326 RAP

05/16/05
2-306

Launch
DocuColor 250

061-327 RAP

061-328 RAP

BSD-ON:6.2 Magenta Laser Control BSD

BSD-ON:6.3 Cyan Laser Control BSD

ROS Connect Failure Magenta. The connection between the ROS LD and the MCU PWB
failed.

ROS Connect Failure Cyan. The connection between the ROS LD and the MCU PWB failed.

Initial Actions
Initial Actions

Turn the power OFF then ON.

Turn the power OFF then ON.

Procedure
Procedure
Check the connection of J1AM and JA422, and J1BM and JB422. The connection are properly connected.
Y
N
Connect J1AM and JA422, and J1BM and JB422 properly.
Check the wires between J1AM and JA422, and J1BM and JB422 for open circuit and short
circuit. The wiring is OK.
Y
N
Repair the open circuit or short circuit.

Check the connection of J345AC and JA423, and J345BC and JB423. The connection are
properly connected.
Y
N
Connect J345AC and JA423, and J345BC and JB423 properly.
Check the wires between J345AC and JA423, and J345BC and JB423 for open circuit and
short circuit. The wiring is OK.
Y
N
Repair the open circuit or short circuit.
Turn the power OFF then ON. The same problem recurs.
Y
N
End

Turn the power OFF then ON. The same problem recurs.
Y
N
End
Replace the ROS Assembly (Y, M) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the ROS Assembly (C, K) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End
Replace the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

Launch
DocuColor 250

05/16/05
2-307

Status Indicator RAPs

061-327 RAP, 061-328 RAP

061-329 RAP

061-334 RAP

BSD-ON:6.4 Black (K) Laser Control BSD

BSD-ON:6.1 Yellow Laser Control BSD

ROS Connect Failure Black. The connection between the ROS LD and the MCU PWB failed.

BSD-ON:6.2 Magenta Laser Control BSD

Initial Actions

ROS Yellow/Magenta VDD Failure

Turn the power OFF then ON.

Initial Actions
Turn the power OFF then ON.

Procedure
Check the connection of J1AK and JA424, and J1BK and JB424. The connection are properly connected.
Y
N
Connect J1AK and JA424, and J1BK and JB424 properly.
Check the wires between J1AK and JA424, and J1BK and JB424 for open circuit and short circuit. The wiring is OK.
Y
N
Repair the open circuit or short circuit.
Turn the power OFF then ON. The same problem recurs.
Y
N
End
Replace the ROS Assembly (C, K) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End

Procedure
Check the connection of each connector of the ROS Assembly (Y, M) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.
Turn the power OFF then ON. The same problem recurs.
Y
N
End
Replace the ROS Assembly (Y, M) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End
Replace the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

Status Indicator RAPs

061-329 RAP, 061-334 RAP

05/16/05
2-308

Launch
DocuColor 250

061-335 RAP

061-336 RAP

BSD-ON:6.3 Cyan Laser Control BSD

BSD-ON:6.1 Yellow Laser Control BSD

BSD-ON:6.4 Black (K) Laser Control BSD

BSD-ON:6.2 Magenta Laser Control BSD

ROS Black/Cyan VDD Failure

ROS Yellow/Magenta VDD Down Failure

Initial Actions

Initial Actions

Turn the power OFF then ON.

Turn the power OFF then ON.

Procedure

Procedure

Check the connection of each connector of the ROS Assembly (C, K) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.

Check the connection of each connector of the ROS Assembly (Y, M) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.

Turn the power OFF then ON. The same problem recurs.
Y
N
End

Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the ROS Assembly (C, K) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the ROS Assembly (Y, M) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

Launch
DocuColor 250

05/16/05
2-309

Status Indicator RAPs

061-335 RAP, 061-336 RAP

061-337 RAP

061-338 RAP

BSD-ON:6.3 Cyan Laser Control BSD

BSD-ON:6.5 Laser Scan Y,M Drive Control BSD

BSD-ON:6.4 Black (K) Laser Control BSD

SOS Stop Magenta Failure

ROS Black/Cyan VDD Down Failure

Initial Actions
Turn the power OFF then ON.

Initial Actions
Turn the power OFF then ON.

Procedure

Procedure
Check the connection of each connector of the ROS Assembly (C, K) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.
Turn the power OFF then ON. The same problem recurs.
Y
N
End
Replace the ROS Assembly (C, K) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End

Check the connection of each connector of the ROS Assembly (Y, M) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.
Turn the power OFF then ON. The same problem recurs.
Y
N
End
Replace the ROS Assembly (Y, M) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End
Replace the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

Status Indicator RAPs

061-337 RAP, 061-338 RAP

05/16/05
2-310

Launch
DocuColor 250

061-339 RAP

061-340 RAP

BSD-ON:6.6 Laser Scan C,K Drive Control BSD

BSD-ON:6.4 Black (K) Laser Control BSD

SOS Stop Black Failure

ROS LD Failure Black. At least three channels (NVM 749-105) of the 32 channels had
detected LD degradation when the LD alarm was generated.

Initial Actions
Initial Actions

Turn the power OFF then ON.

Turn the power OFF then ON.

Procedure
Check the connection of each connector of the ROS Assembly (C, K) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.
Turn the power OFF then ON. The same problem recurs.
Y
N
End

Procedure
Check the connection of each connector of the ROS Assembly (C, K) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.
Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the ROS Assembly (C, K) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the ROS Assembly (C, K) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

Launch
DocuColor 250

05/16/05
2-311

Status Indicator RAPs

061-339 RAP, 061-340 RAP

061-341 RAP

061-342 RAP

BSD-ON:6.1 Yellow Laser Control BSD

BSD-ON:6.2 Magenta Laser Control BSD

ROS LD Failure Yellow. At least three channels (NVM 749-105) of the 32 channels had
detected LD degradation when the LD alarm was generated.

ROS LD Failure Magenta. At least three channels (NVM 749-105) of the 32 channels had
detected LD degradation when the LD alarm was generated.

Initial Actions

Initial Actions

Turn the power OFF then ON.

Turn the power OFF then ON.

Procedure

Procedure

Check the connection of each connector of the ROS Assembly (Y, M) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.

Check the connection of each connector of the ROS Assembly (Y, M) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.

Turn the power OFF then ON. The same problem recurs.
Y
N
End

Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the ROS Assembly (Y, M) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the ROS Assembly (Y, M) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

Status Indicator RAPs

061-341 RAP, 061-342 RAP

05/16/05
2-312

Launch
DocuColor 250

061-343 RAP

061-600 RAP

BSD-ON:6.3 Cyan Laser Control BSD

BSD-ON:6.1 Yellow Laser Control BSD

ROS LD Failure Cyan. At least three channels (NVM 749-105) of the 32 channels had detected
LD degradation when the LD alarm was generated.

ROS Data Failure Yellow. Serial data communication is not possible between the MCU PWB
and ROS (hidden failure).

Initial Actions

Initial Actions

Turn the power OFF then ON.

Turn the power OFF then ON.

Procedure

Procedure

Check the connection of each connector of the ROS Assembly (C, K) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.

Check the connection of each connector of the ROS Assembly (Y, M) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.

Turn the power OFF then ON. The same problem recurs.
Y
N
End

Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the ROS Assembly (C, K) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the ROS Assembly (Y, M) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

Launch
DocuColor 250

05/16/05
2-313

Status Indicator RAPs

061-343 RAP, 061-600 RAP

061-601 RAP

061-602 RAP

BSD-ON:6.2 Magenta Laser Control BSD

BSD-ON:6.3 Cyan Laser Control BSD

ROS Data Failure Magenta. Serial data communication is not possible between the MCU PWB
and ROS (hidden failure).

ROS Data Failure Cyan. Serial data communication is not possible between the MCU PWB
and ROS (hidden failure).

Initial Actions

Initial Actions

Turn the power OFF then ON.

Turn the power OFF then ON.

Procedure

Procedure

Check the connection of each connector of the ROS Assembly (Y, M) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.

Check the connection of each connector of the ROS Assembly (C, K) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.

Turn the power OFF then ON. The same problem recurs.
Y
N
End

Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the ROS Assembly (Y, M) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the ROS Assembly (C, K) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

Status Indicator RAPs

061-601 RAP, 061-602 RAP

05/16/05
2-314

Launch
DocuColor 250

061-603 RAP

061-604 RAP

BSD-ON:6.4 Black (K) Laser Control BSD

BSD-ON:6.1 Yellow Laser Control BSD

ROS Data Failure Black. Serial data communication is not possible between the MCU PWB
and ROS (hidden failure).

LD Alarm Yellow. A problem occurred in one of the 32 beams (hidden failure).

Initial Actions
Initial Actions

Turn the power OFF then ON.

Turn the power OFF then ON.

Procedure
Procedure
Check the connection of each connector of the ROS Assembly (C, K) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.

Check the connection of each connector of the ROS Assembly (Y, M) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.
Turn the power OFF then ON. The same problem recurs.
Y
N
End

Turn the power OFF then ON. The same problem recurs.
Y
N
End
Replace the ROS Assembly (C, K) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the ROS Assembly (Y, M) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End
Replace the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

Launch
DocuColor 250

05/16/05
2-315

Status Indicator RAPs

061-603 RAP, 061-604 RAP

061-605 RAP

061-606 RAP

BSD-ON:6.2 Magenta Laser Control BSD

BSD-ON:6.3 Cyan Laser Control BSD

LD Alarm Magenta. A problem occurred in one of the 32 beams (hidden failure).

LD Alarm Cyan. A problem occurred in one of the 32 beams (hidden failure).

Initial Actions

Initial Actions

Turn the power OFF then ON.

Turn the power OFF then ON.

Procedure

Procedure

Check the connection of each connector of the ROS Assembly (Y, M) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.

Check the connection of each connector of the ROS Assembly (C, K) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.

Turn the power OFF then ON. The same problem recurs.
Y
N
End

Turn the power OFF then ON. The same problem recurs.
Y
N
End

Replace the ROS Assembly (Y,M) (PL 5.1).Turn the power OFF then ON. The
lem recurs.
Y
N
End
Replace the MCU PWB (PL 11.1).

Status Indicator RAPs

061-605 RAP, 061-606 RAP

same

prob-

Replace the ROS Assembly (C, K) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End
Replace the MCU PWB (PL 11.1).

05/16/05
2-316

Launch
DocuColor 250

061-607 RAP
BSD-ON:6.4 Black (K) Laser Control BSD
LD Alarm Black. A problem occurred in one of the 32 beams (hidden failure).

Initial Actions
Turn the power OFF then ON.

Procedure
Check the connection of each connector of the ROS Assembly (C, K) and the MCU PWB. The
connectors properly connected.
Y
N
Connect the connectors properly.
Turn the power OFF then ON. The same problem recurs.
Y
N
End
Replace the ROS Assembly (C, K) (PL 5.1).Turn the power OFF then ON. The same problem recurs.
Y
N
End
Replace the MCU PWB (PL 11.1).

Launch
DocuColor 250

05/16/05
2-317

Status Indicator RAPs

061-607 RAP

Status Indicator RAPs

061-607 RAP

05/16/05
2-318

Launch
DocuColor 250

062-210 RAP

062-211 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

IISS Hot Line Failure. It was detected that the hot line signal was disconnected.

IIT/IPS EEPROM Failure (IPS). A write failure to EEPROM or a communication failure with
EEPROM (retry) occurred.

Procedure
1.

Switch off the power. Check the following:

Procedure

Connection between P/J336 on the ESS PWB and P/J719 on the IIT/IPS PWB.

1.

The connector pins for any foreign object and/or are bent.

Reinstall the latest version of the IIT Software.

Connector Screw Lock Mechanism is OK.

Switch off the power. Disconnect and reconnect U2 (EEPROM) from/to IIT/IPS PWB.
If this does not resolve the problem, replace the IIT/IPS PWB (PL 13.8).

2.

Switch the power off, then on. If the problem still exists, perform the following:

Reinstall the latest version or the IIT Software and the ESS Firmware (GP 2).

Replace the IIT-ESS Cable (PL 13.2).

Replace the UI PWB (PL 17.4) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

Switch the power off, then on. If the problem still exists, perform the following:

NOTE: Remove the old U2 (EEPROM) from the old IIT/IPS PWB. Replace the new U2
(EEPROM) on the new IIT/IPS PWB with the old one (PL 13.8).

05/16/05
2-319

Status Indicator RAPs

062-210 RAP, 062-211 RAP

062-220 RAP

062-277 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.3 PWB Communication (ESS - DADF) BSD

IPS-EXT Connection Failure. The connection between the IIT/IPS PWB and the extension
memory PWB failed.

IIT/IPS-DADF Communication Failure. Communication between the IIT/IPW PWB and the
DADF PWB was not possible.

Procedure

Procedure

1.

Reinstall the latest version of the IIT Software.

1.

2.

Switch off the power. Disconnect and reconnect the connectors between IIT/IPS PWB
and Extension Memory PWB. If the connections are good, replace the Extension Memory
PWB (PL 13.8). If the problem still persists, replace the IIT/IPS PWB (PL 13.8).

NOTE: Remove the old U3 (EEPROM) from the old Extension Memory PWB. Replace the new
U3 (EEPROM) on the new Extension Memory PWB with the old one (PL 13.8).
NOTE: Remove the old U2 (EEPROM) from the old IIT/IPS PWB. Replace the new U2
(EEPROM) on the IIT/IPS PWB with the old one (PL 13.8).

Status Indicator RAPs

062-220 RAP, 062-277 RAP

Switch off the power. Disconnect and reconnect Connectors P/J750 from/to the IIT/IPS
PWB, and P/J751 and P/J752 from/to the DADF PWB. If the problem persists, perform
the following in the order shown:

Reinstall the latest version of the IIT Software.

Replace the DADF PWB (PL 14.3)

Replace the IIT/IPS PWB (PL 13.8)

Replace the IIT-DADF Cable (PL 14.2)

NOTE: Remove the old U2 (EEPROM) from the old IIT/IPS PWB. Replace the new U2
(EEPROM) on the IIT/IPS PWB with the old one (PL 13.8).

05/16/05
2-320

Launch
DocuColor 250

062-278 RAP

062-300 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:5.4 Document Size Sensing - Platen BSD

IIT-Extension Communication Failure. Communication between the IIT/IPS PWB and the
Extension Memory PWB was not possible.

Platen Interlock Open. The platen interlock is open.

Procedure
Procedure
Switch on the power. +3.3 VDC is measured between P/J737-1 (+) on the Extension Memory PWB and GND.
Y
N
+24VDC is measured between P732-3 (+) and P732-4 (-) on the PSDC PWB.
Y
N
Go to OF 2.2 IOT DC Power (+24 VDC) RAP.

Execute DC330 [062-300 Platen Interlock Switch]. Open/close the DADF. The
display
changes.
Y
N
+5VDC is measured between P/J727-1 on the Platen Interlock Switch and GND.
Y
N
Check for an open wire or poor contact between P/J727-1 on the Platen Interlock
Switch and P/J722-A5 on the IIT/IPS PWB. If the wire is good, replace the IIT/IPS
PWB (PL 13.8).

Replace the DCPS PWB (PL 13.7).

+5VDC is measured between P/J727-2 on the Platen Interlock Switch and GND.
Y
N
Replace the Platen Interlock Switch (PL 13.6).

Switch off the power. Disconnect and reconnect the connectors between IIT/IPS PWB and
Extension Memory PWB. If the connections are good, replace the Extension Memory PWB (PL
13.8). If the problem persists, replace the IIT/IPS PWB (PL 13.8).

Check the DC COM circuit between P/J727-2 on the Platen Interlock Switch and P/J722A4 on the IIT/IPS PWB.

NOTE: Remove the old U3 (EEPROM) from the old Extension Memory PWB. Replace the new
U3 (EEPROM) on the new Extension Memory PWB with the old one (PL 13.8).
NOTE: Remove the old U2 (EEPROM) from the old IIT/IPS PWB. Replace the new U2
(EEPROM) on the IIT/IPS PWB with the old one (PL 13.8).

Launch
DocuColor 250

Check that the Magnet is properly installed and the DADF gets closed properly. The magnet is
installed properly, replace the Platen Interlock Switch (PL 13.6).

05/16/05
2-321

Status Indicator RAPs

062-278 RAP, 062-300 RAP

062-310 RAP

062-311RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

IIT/IPS-ESS Communication Failure. Communication between the IIT/IPS PWB and the ESS
PWB is not possible.

IIT Software Logic Failure. A software problem was detected with the IIT/IPS PWB.

Procedure
Procedure
1.

1.

Switch off the power. Disconnect and reconnect Connectors P/J750 from/to the IIT/IPS
PWB, and P/J751 and P/J752 from/to the DADF PWB. If the problem persists, perform
the following in the order shown:

Reinstall the latest version or the IIT Software and ESS Firmware (GP 2).

Replace the DADF PWB (PL 14.3)

Replace the IIT/IPS PWB (PL 13.8)

Replace the IIT-DADF Cable (PL 14.2)

Switch off the power. Disconnect and reconnect Connectors P/J750 from/to the IIT/IPS
PWB. If the problem persists, perform the following in the order shown:

Reinstall the latest version of the IIT Software.

Replace the IIT/IPS PWB (PL 13.8)

NOTE: Remove the old U2 (EEPROM) from the old IIT/IPS PWB. Replace the new U2
(EEPROM) on the IIT/IPS PWB with the old one (PL 13.8).

NOTE: Remove the old U2 (EEPROM) from the old IIT/IPS PWB. Replace the new U2
(EEPROM) on the IIT/IPS PWB with the old one (PL 13.8).

Status Indicator RAPs

062-310 RAP, 062-311RAP

05/16/05
2-322

Launch
DocuColor 250

062-321 RAP

062-322 RAP

BSD-ON:2.6 DC Power Generation (IIT - 2 of 2) BSD

BSD-ON:2.5 DC Power Generation (IIT - 1 of 2) BSD, 2.6 DC Power Generation (IIT - 2 of

2) BSD

IPS-BDEC Connection Failure

EXT-BDEC Connection Failure

Procedure
1.

Switch off the power. Disconnect and reconnect Connectors P/J714 and P/J709 from/to
the IIT/IPS PWB and the BDEC PWB. If the problem persists, perform the following in the
order shown:

Procedure

Reinstall the latest version of the IIT Software.

Switch off the power. Disconnect and reconnect Connectors P/J714 and P/J709 from/to
the IIT/IPS PWB and the BDEC PWB. If the problem persists, perform the following in the
order shown:

Replace the BDEC PWB (PL 13.8)

Reinstall the latest version of the IIT Software.

Replace the IIT/IPS PWB (PL 13.8)

Replace the BDEC PWB (PL 13.8)

Replace the IIT/IPS PWB (PL 13.8)

Replace the Ext. Memory PWB (PL 13.7)

1.

NOTE: Remove the old U2 (EEPROM) from the old IIT/IPS PWB. Replace the new U2
(EEPROM) on the IIT/IPS PWB with the old one (PL 13.8).

NOTE: Remove the old U2 (EEPROM) from the old IIT/IPS PWB. Replace the new U2
(EEPROM) on the IIT/IPS PWB with the old one (PL 13.8).

Launch
DocuColor 250

05/16/05
2-323

Status Indicator RAPs

062-321 RAP, 062-322 RAP

062-323 RAP

062-345 RAP

BSD-ON:2.5 DC Power Generation (IIT - 1 of 2) BSD, 2.6 DC Power Generation (IIT - 2 of

2) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BDEC PWBA Failure

IIT/IPS EEPROM Failure (IIT). A write failure to EEPROM or a communication failure with
EEPROM occurred.

Procedure

Procedure

1.

1.

Switch off the power. Disconnect and reconnect Connectors P/J714 and P/J709 from/to
the IIT/IPS PWB and the BDEC PWB. If the problem persists, perform the following in the
order shown:

Reinstall the latest version of the IIT Software.

Replace the BDEC PWB (PL 13.8)

Replace the IIT/IPS PWB (PL 13.8)

Replace the Ext. Memory PWB (PL 13.7)

Switch off the power. Disconnect and reconnect U2 (EEPROM) from/to IIT/IPS PWB. If
this does not resolve the problem, replace the IIT/IPS PWB (PL 13.8).

NOTE: Remove the old U2 (EEPROM) from the old IIT/IPS PWB. Replace the new U2
(EEPROM) on the IIT/IPS PWB with the old one (PL 13.8).

NOTE: Remove the old U2 (EEPROM) from the old IIT/IPS PWB. Replace the new U2
(EEPROM) on the IIT/IPS PWB with the old one (PL 13.8).

Status Indicator RAPs

062-323 RAP, 062-345 RAP

05/16/05
2-324

Launch
DocuColor 250

062-355 RAP

062-356 RAP

BSD-ON:5.13 Document Illumination BSD

BSD-ON:5.13 Document Illumination BSD

IPS Fan Failure. The IPS fan failed.

IIT Lamp Fan Failure. An error signal was detected for the lamp fan.

Initial Actions

Initial Actions

Check the vent has no foreign object and is not clogged.

Check the vent has no foreign object and is not clogged.

Check there is no dust on the Fan Blade.

Check there is no dust on the Fan Blade.

Procedure

Procedure

Execute DC330 [062-014 IPS Fan High Speed]. The operation sound of the IPS Fan
changes.
Y
N
Remove the IIT Top Rear Cover. +24VDC is measured between P/J731-4 and -1 on
the IPS Fan.
Y
N
Check the circuits between P/J722-B3 on the IIT/IPS PWB and P/J731-4 on the IPS
Fan, and between P/J722-B6 on the IIT/IPS PWB and P/J731-1 on the IPS Fan for
an open wire or poor contact.

Switch on the power. Enter the Diag.Enter DC330 [062-015]. Select Start. Lamp Fan Turns
on.
Y
N
+24VDC is measured between P/J720-4 on the IIT/IPS PWB (BSD 2.5) and GND.
Y
N
Go to OF 2.3 IIT DC Power RAP.

+1VDC or less is measured between P/J731-2 on the IPS Fan and GND.
Y
N
+1VDC or less is measured between P/J722-B4 on the IIT/IPS PWB and GND.
Y
N
Replace the IIT/IPS PWB (PL 13.8).
Check for an open wire or poor contact between P/J731-2 on the IPS Fan and P/
J722-B5 on the IIT/IPS PWB.
Replace the IPS Fan (PL 13.6).
Replace the IIT/IPS PWB (PL 13.8).

Replace the IIT/IPS PWB (PL 13.8).

Connect the meter between P/J720-2 (+) and P/J720-1 (-) on the IIT/IPS PWB. There is +12
VDC present
Y
N
Go to BSD 2.5 and check for an open wire between the IIT/IPS PWB and the Main LVPS.
Execute DC330 [062-015 Lamp Fan]. The operation sound of the Lamp Fan changes.
Y
N
Remove the IIT Top Rear Cover. +24VDC is measured between P/J730-4 and -1 on
the Lamp Fan.
Y
N
Check the circuits between P/J722-B7 on the IIT/IPS PWB and P/J730-4 on the
Lamp Fan, and between P/J722-B10 on the IIT/IPS PWB and P/J730-1 on the
Lamp Fan for an open wire or poor contact.
Check for an open wire or poor contact between P/J730-4 on the Lamp Fan and P/J722B7 on the IIT/IPS PWB.
Replace the IIT/IPS PWB (PL 13.8).

Launch
DocuColor 250

05/16/05
2-325

Status Indicator RAPs

062-355 RAP, 062-356 RAP

062-357 RAP

062-360 RAP

BSD-ON:5.14 Image Exposure BSD

BSD-ON:5.12 Carriage Control BSD

CCD Fan Failure. An error signal was detected for the CCD fan.

Carriage Position Failure. A problem was detected with the carriage position.

Initial Actions

Procedure

Check the vent has no foreign object and is not clogged.

Check there is no dust on the Fan Blade.

Remove the Platen Glass. Manually move the Full Rate Carriage right and left. The Carriage
moves smoothly, not interfering.
Y
N
Check for a mechanical load on the operating Carriage, poor winding of Carriage Cable,
dirt/foreign objects on the rails, improper position of Full Rate/Half Rate Carriage
(ADJ13.1.1), etc.

Procedure
Remove the Platen Glass. Execute DC330 [062-017 CCD Fan]. The operation sound of the
CCD Fan changes.
Y
N
Remove the Platen Glass and the Lens Cover. +24VDC is measured between P/J7294 and -1 on the CCD Fan.
Y
N
Check the circuits between P/J722-B11 on the IIT/IPS PWB and P/J729-4 on the
CCD Fan, and between P/J722-B14 on the IIT/IPS PWB and P/J729-1 on the CCD
Fan for an open wire or poor contact.

Switch on the power. Enter the Diag. Enter DC330 [062-005] (Scan) or [062-006] (Return).
Select Start. The Carriage moves.
Y
N
+24VDC is measured between P/J721-1/2 on the IIT/IPS PWB and GND.
Y
N
Replace the IIT/IPS PWB (PL 13.8).
Switch off the power. Disconnect P/J721 from the IIT/IPS PWB. Measure the wire-wound
resistance of the Carriage Motor:

Check for an open wire or poor contact between P/J729-2 on the CCD Fan and P/J722B13 on the IIT/IPS PWB.
Replace the IIT/IPS PWB (PL 13.8).

P/J721-1 pin to pins P/J721-3/4

P/J721-2 pin to pins P/J721-5/6

Every resistance is approx. 0.9 ohm.

Y
N
Replace the Carriage Motor (PL 13.7).
Replace the IIT/IPS PWB (PL 13.8).
Press the Stop button. Enter DC330[062-212](IIT Regi Sensor). Select Start. Manually moving
the Carriage, turn ON then OFF the IIT Regi Sensor. The display changes between H and L.
Y
N
Go to BSD 5.12 and check the IIT Regi Sensor circuit for an open.
At the service call, no error is thought to exist. Recheck for an improper Carriage operation,
any noise source around the machine, any abnormal internal discharge, etc. If the fail occurs
frequently, replace the IIT/IPS PWB (PL 13.8).
NOTE: Remove the old U2 (EEPROM) from the old IIT/IPS PWB. Replace the new U2
(EEPROM) on the new IIT/IPS PWB with the old one (PL 13.8).

Status Indicator RAPs

062-357 RAP, 062-360 RAP

05/16/05
2-326

Launch
DocuColor 250

062-362 RAP

062-371 RAP

BSD-ON:5.15 Copy/Scan Image Input Processing (1 of 3) BSD

BSD-ON:5.15 Copy/Scan Image Input Processing (1 of 3) BSD

X Hard Failure

Lamp Failure. It was detected that insufficient light from the lamp was entering the CCD (during
white variation correction before the start of a scan, or during AGC).

Procedure
1.

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Reinstall the latest version of the IIT Software.

Switch off the power. Disconnect and reconnect U2 (EEPROM) from/to IIT/IPS PWB.
If this does not resolve the problem, replace the IIT/IPS PWB (PL 13.8).

NOTE: Remove the old U2 (EEPROM) from the old IIT/IPS PWB. Replace the new U2
(EEPROM) on the new IIT/IPS PWB with the old one (PL 13.8).

Enter the Diag. Enter DC330 [062-002] (Exposure Lamp). Select Start. The Lamp turns ON.
Y
N
Switch off the power. Disconnect and reconnect P/J723 from/to the IIT/IPS PWB, and P/
J702 and P/J703 from/to the Lamp Ballast PWB. If the problem still persists, replace the
following in order:

Exposure Lamp (PL 13.9)

Lamp Ballast PWB (PL 13.9)

Slide Cable (PL 13.9)

IIT/IPS PWB (PL 13.8)

Press the Stop button. Switch off the power. Perform the following:

Check for any obstacle shielding the light path.

Check the Lamp, Mirrors, Lenses and White Reference Board for dirt/deterioration

Disconnect and reconnect CCD PWB P/J700 and IIT/IPS PWB P710.

Check for an insufficient qty of Lamp light

If results of the above checks are OK, replace the following in order:

Launch
DocuColor 250

Lens Assembly (PL 13.6)

CCD Flexible Print Cable (PL 13.6)

IIT/IPS PWB (PL 13.8)

05/16/05
2-327

Status Indicator RAPs

062-362 RAP, 062-371 RAP

062-380 RAP

062-386 RAP

BSD-ON:5.15 Copy/Scan Image Input Processing (1 of 3) BSD

BSD-ON:5.15 Copy/Scan Image Input Processing (1 of 3) BSD

Platen AOC Failure. There was a failure during automatic gain correction (AGC).

Platen AOC Failure. This was a failure during automatic offset correction (AOC).

Procedure

Procedure

Enter the Diag. Enter DC330 [062-002] (Exposure Lamp). Select Start. The Lamp turns ON.
Y
N
Switch off the power. Disconnect and reconnect P/J723 from/to the IIT/IPS PWB, and P/
J702 and P/J703 from/to the Lamp Ballast PWB. If the problem still persists, replace the
following in order:

Enter the Diag. Enter DC330 [062-002] (Exposure Lamp). Select Start. The Lamp turns ON.
Y
N
Switch off the power. Disconnect and reconnect P/J723 from/to the IIT/IPS PWB, and P/
J702 and P/J703 from/to the Lamp Ballast PWB. If the problem still persists, replace the
following in order:

Exposure Lamp (PL 13.9)

Exposure Lamp (PL 13.9)

Lamp Ballast PWB (PL 13.9)

Lamp Ballast PWB (PL 13.9)

Slide Cable (PL 13.9)

Slide Cable (PL 13.9)

IIT/IPS PWB (PL 13.8)

IIT/IPS PWB (PL 13.8)

Press the Stop button. Switch off the power. Perform the following:

Press the Stop button. Switch off the power. Perform the following:

Check for any obstacle shielding the light path.

Check the Lamp, Mirrors, Lenses and White Reference Board for dirt/deterioration

Check the Lamp, Mirrors, Lenses and White Reference Board for dirt/deterioration

Disconnect and reconnect CCD PWB P/J700 and IIT/IPS PWB P710.

Disconnect and reconnect CCD PWB P/J700 and IIT/IPS PWB P710.

Check for an insufficient qty of Lamp light

Check for an insufficient qty of Lamp light

Check for any obstacle shielding the light path.

If results of the above checks are OK, replace the following in order:

If results of the above checks are OK, replace the following in order:

Lens Assembly (PL 13.6)

Lens Assembly (PL 13.6)

CCD Flexible Print Cable (PL 13.6)

CCD Flexible Print Cable (PL 13.6)

IIT/IPS PWB (PL 13.8)

IIT/IPS PWB (PL 13.8)

Status Indicator RAPs

062-380 RAP, 062-386 RAP

05/16/05
2-328

Launch
DocuColor 250

062-389 RAP

062-392 RAP

BSD-ON:5.12 Carriage Control BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

Carriage Over Run (Scan End). The carriage overran the scan end side.

IT/IPS Memory Failure. A failure was detected with the IIT/IPS PWB RAM (checked when
power is turned on), or an internal processing error occurred in the IIT/IPS PWB.

Procedure
Remove the Platen Glass. Manually move the Full Rate Carriage right and left. The Carriage
moves smoothly, not interfering.
Y
N
Check for a mechanical load on the operating Carriage, poor winding of Carriage Cable,
dirt/foreign objects on the rails, improper position of Full Rate/Half Rate Carriage
(ADJ13.1.1), etc.
Switch on the power. Enter the Diag. Enter DC330 [062-005] (Scan) or [062-006] (Return).
Select Start. The Carriage moves.
Y
N
Check the Carriage cable for distortion, being stranded, damage and foreign substances
on the Carriage rail.

Procedure
1.

Switch the power off, then on. If the problem still exists, perform the following:

Reinstall the latest version or the IIT Software.

Connect the Lens and CCD (PL 13.6)) and the cable (FPC) (PL 13.6) properly.

Switch off the power. Disconnect and reconnect U2 (EEPROM) from/to IIT/IPS PWB.
If this does not resolve the problem, replace the IIT/IPS PWB (PL 13.8).

NOTE: Remove the old U2 (EEPROM) from the old IIT/IPS PWB. Replace the new U2
(EEPROM) on the new IIT/IPS PWB with the old one (PL 13.8).

Press the Stop button. Enter DC330 [062-212] (IIT Regi Sensor). Select Start. Manually moving the Carriage, turn ON then OFF the IIT Regi Sensor. The display changes between H
and L.
Y
N
Go to BSD 5.12 and check the IIT Regi Sensor circuit.
Recheck for improper Carriage operation, noise source around the machine, 0r any abnormal
internal arching. If the failure occurs frequently, replace the IIT/IPS PWB (PL 13.8).
NOTE: Remove the old U2 (EEPROM) from the old IIT/IPS PWB. Replace the new U2
(EEPROM) on the new IIT/IPS PWB with the old one (PL 13.8).

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Status Indicator RAPs

062-389 RAP, 062-392 RAP

062-393 RAP

062-790 RAP

IIT/IPS PWB Failure. An internal processing error occurred in the IIT/IPS PWB.

BSD-ON:5.15 Copy/Scan Image Input Processing (1 of 3) BSD

Procedure

X Detect Failure. The original being read is an original for which copying is prohibited.

1.

Switch the power off, then on. If the problem still exists, perform the following:

Procedure

Reinstall the latest version of the IIT Software.

Connect the Lens and CCD (PL 13.6)) and the cable (FPC) (PL 13.6) properly.

Switch off the power. Disconnect and reconnect U2 (EEPROM) from/to IIT/IPS PWB.
If this does not resolve the problem, replace the IIT/IPS PWB (PL 13.8).

1.

NOTE: Remove the old U2 (EEPROM) from the old IIT/IPS PWB. Replace the new U2
(EEPROM) on the new IIT/IPS PWB with the old one (PL 13.8).

Status Indicator RAPs

062-393 RAP, 062-790 RAP

Switch the power off, then on. If the problem still exists, perform the following:

Reinstall the latest version of the IIT Software.

Switch off the power. Disconnect and reconnect U2 (EEPROM) from/to IIT/IPS PWB.
If this does not resolve the problem, replace the IIT/IPS PWB (PL 13.8).

NOTE: Remove the old U2 (EEPROM) from the old IIT/IPS PWB. Replace the new U2
(EEPROM) on the new IIT/IPS PWB with the old one (PL 13.8).

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DocuColor 250

063-210 RAP

063-220 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

Extension EEPROM Failure. A failure writing to the EEPROM on the extension memory PWB
or a failure communicating with the EEPROM was detected.

IPS-EXT Psync Failure due to one or more of the following:

Initial Actions

Turn OFF then ON the power.

Remove and reinstall the Extension Memory PWB.

Upgrade the software to the latest version.

1.

There was no notification of completion of image capture to the EXT memory.

2.

There was no notification of completion of image reading within the memory.

3.

There was no notification of completion of surface image capture.

4.

There was notification of completion of image reading within the memory but the image is
strange. No image appeared

Initial Actions

Procedure
Check if the connectors between the IIT/IPS PWB (PL 13.8) and the Extension Memory PWB
(PL 13.8) are securely connected. If the connection is OK, replace the Extension Memory PWB
(PL 13.8).
NOTE: Remove the old U3 (EEPROM) from the old Extension Memory PWB, and replace the
new U3 (EEPROM) on the new Extension Memory PWB with the old one.

Turn OFF then ON the power.

Remove and reinstall the Extension Memory PWB.

Upgrade the software to the latest version.

Disconnect and reconnect the Memory.

Procedure
Check if the connectors between the IIT/IPS PWB (PL 13.8) and the Extension Memory PWB
(PL 13.8) are securely connected. If the connection is
OK, replace the Extension Memory PWB (PL 13.8) and the IIT/IPS PWB (PL 13.8) in order.
NOTE: Remove the old U3 (EEPROM) from the old Extension Memory PWB, and replace the
new U3 (EEPROM) on the new Extension Memory PWB with the old one.
NOTE: Remove the old U2 (EEPROM) from the old IIT/IPS PWB, and replace the new U2
(EEPROM) on the new IIT/IPS PWB with the old one.

Launch
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Status Indicator RAPs

063-210 RAP, 063-220 RAP

063-230 RAP

063-240 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

EXT Image Parameter Failure. The extension CPU cannot load the image quality parameter
specified by IISS.

EXT Image Parameter Failure. A DIMM of incorrect memory capacity was installed in the
extension memory PWB when the 1P DUP PWB was installed.

Initial Actions

Turn OFF then ON the power.

Remove and reinstall the Extension Memory PWB.

Upgrade the software to the latest version.

Disconnect and reconnect the Memory.

Initial Actions

Turn OFF then ON the power.

Remove and reinstall the Extension Memory PWB.

Upgrade the software to the latest version.

Procedure
Check if the connectors between the IIT/IPS PWB (PL 13.8) and the Extension Memory PWB
(PL 13.8) are securely connected. If the connection is OK, replace the Extension Memory PWB
(PL 13.8).

Procedure
Check if the connectors between the IIT/IPS PWB (PL 13.8) and the Extension Memory PWB
(PL 13.8) are securely connected. If the connection is OK, replace the Extension Memory PWB
(PL 13.8).

NOTE: Remove the old U3 (EEPROM) from the old Extension Memory PWB, and replace the
new U3 (EEPROM) on the new Extension Memory PWB with the old one.

NOTE: Remove the old U3 (EEPROM) from the old Extension Memory PWB, and replace the
new U3 (EEPROM) on the new Extension Memory PWB with the old one.

Status Indicator RAPs

063-230 RAP, 063-240 RAP

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Launch
DocuColor 250

065-210 RAP

065-211 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

CIS Shading FROM Failure. A problem was detected with the flash ROM (the ROM that contains shading data) of the IIT/IPS PWB.

Extension Page Memory Failure 1. Poor contact was detected for EPROM 1, which is attached
to the Extension Memory PWB.

Procedure
NOTE: The CIS feature is not present on this machine. If this code appears, a software problem may exist. Reload the IIT software.

Procedure
Perform the following:

Switch off the power. Disconnect and reconnect the connectors between IIT/IPS PWB
and Extension Memory PWB. If the connections are good, replace the Extension Memory
PWB (PL 13.8). If the problem still persists, replace the IIT/IPS PWB (PL 13.8).

Reinstall the latest version of the IIT Software.

NOTE: When replacing the Extension Memory PWB, replace the new EEPROM U3 with
the old one.

Launch
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Status Indicator RAPs

065-210 RAP, 065-211 RAP

065-212 RAP

065-213 RAP

CIS Shading Level Failure. Dirt on the White Reference Board on the CIS side was detected

CIS Output Level Failure. It was detected that the CIS brightness was insufficient.

Procedure

Procedure

NOTE: The CIS feature is not present on this machine. If this code appears, a software problem may exist. Reload the IIT software.

NOTE: The CIS feature is not present on this machine. If this code appears, a software problem may exist. Reload the IIT software.

Status Indicator RAPs

065-212 RAP, 065-213 RAP

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Launch
DocuColor 250

065-215 RAP

065-216 RAP

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

BSD-ON:3.2 PWB Communication (ESS - IIT) BSD

Contact failure of the DIMM2 attached to the Extension Memory PWB was detected.

Extension Page Memory Failure 3. Poor contact was detected for DIMM 3, which is attached to
the extension MEM PWB.

Procedure
Perform the following:

Procedure

Switch off the power. Disconnect and reconnect the connectors between IIT/IPS PWB
and Extension Memory PWB.

Perform the following:

Replace the Extension Memory PWB (PL 13.8).

NOTE: When replacing the Extension Memory PWB, replace the new EEPROM U3 with
the old one.

Launch
DocuColor 250

Switch off the power. Disconnect and reconnect the connectors between IIT/IPS PWB
and Extension Memory PWB.

Replace the Extension Memory PWB (PL 13.8).

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NOTE: When replacing the Extension Memory PWB, replace the new EEPROM U3 with
the old one.

Status Indicator RAPs

065-215 RAP, 065-216 RAP

065-219 RAP

065-220 RAP

CIS Black White Level Failure. CIS black correction or white correction did not complete.

1P DUP PWB-EXT Psync Failure. During Psync from the 1P DUP PWB-EXT to the extension,
an output problem on the 1P DUP PWB side or an input problem on the extension side
occurred.

Procedure
NOTE: The CIS feature is not present on this machine. If this code appears, a software problem may exist. Reload the IIT software.

Procedure
NOTE: The CIS feature is not present on this machine. If this code appears, a software problem may exist. Reload the IIT software.

Status Indicator RAPs

065-219 RAP, 065-220 RAP

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071-101 RAP

BSD-ON:8.5 Tray 1, 2 Transportation BSD

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown.

Feed Out Sensor 1 is not turned ON within the specified time after the start of feed from Tray 1.

Initial Actions
Check the following:

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Procedure
Execute DC330 [071-101 Feed Out Sensor 1]. Move the actuator of the Tray 1 Feed Out Sensor manually or with paper. The display changes.
Y
N
Go to BSD 8.5 and check the following wires for an open wire, short or poor contact:

Feed Out Sensor 1 P/J133A-2 to MCU PWB P/J407-A12

Feed Out Sensor 1 P/J133A-1 to Tray Module PWB P/J407-A13

Feed Out Sensor 1 P/J133A-3 to Tray Module PWB P/J407-A11

If OK, replace the Feed Out Sensor 1 (PL 2.16) before replacing the MCU PWB (PL 11.1).
Execute DC330 [071-002 Tray 1 Feed]. There is operation noise from the Tray 1 Feed Lift
Motor.
Y
N
Go to BSD 7.7 and check the wire-wound resistance of Tray 1 Lift/Feed Motor is approx.
1.3 ohms at the measurement points below.

P/J220-2 to pins 1/3

P/J220-5 to pins 4/6

If OK, go to BSD 7.7 and troubleshoot the Tray 1 Lift/Feed Motor circuit.
Execute DC330 [077-001 Takeaway Motor]. There is operation noise from the Takeaway
Motor.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Circuit for an open.
Execute DC330 [077-002 Takeaway Clutch 1]. There is operation noise from the Takeaway
Clutch 1.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Clutch 1 for an open.
Check the following:

Feed Roll/Nudger Roll for dirt/paper particles/wear/a poor rotation

Retard Roll for a problem

Take-away Roll 3 for dirt/paper particles/wear/a poor rotation

Connectors P/J661 for a poor connection

Drive gears for wear/breakage

Launch
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Status Indicator RAPs

071-101 RAP

071-104 RAP

071-105 RAP

BSD-ON:8.10 Registration BSD

BSD-ON:8.10 Registration BSD

Pre Registration Sensor ON Jam (Tray 1). The paper from tray 1 did not turn on the pre registration sensor within the specified time.

Registration Sensor ON Jam (Tray 1). The paper from tray 1 did not turn on the reg sensor
within the specified time.

Initial Actions

Initial Actions

Clear any paper jam and switch the power off then on.

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Paper Path for a foreign object/burr/piece of paper

Procedure

Procedure

Execute DC330 [077-100 Pre Reg. Sensor]. Place paper in front of the Pre Reg. Sensor. The
display changes.
Y
N
Go to BSD 8.10 and check the following for an open wire, short or poor contact:

Pre Regi Sensor P/J121-2 to IOT PWB P/J439-B5

Execute DC330 [077-101 Reg. Sensor]. Place paper in front of the Reg. Sensor. The display
changes.
Y
N
Go to BSD 8.10 and check the following for an open wire, short or poor contact:

Regi Sensor P/J222-2 to IOT PWB P/J439-A9

Pre Regi Sensor P/J121-1 to IOT PWB P/J439-B6

Regi Sensor P/J222-1 to IOT PWB P/J439-A10

Pre Regi Sensor P/J121-3 to IOT PWB P/J439-B4

Regi Sensor P/J222-3 to IOT PWB P/J439-A8

If OK, replace the Pre Reg. Sensor (PL 4.5) before replacing the IOT Drive PWB (PL
11.1).
Execute DC330 [077-004 Pre Reg. Motor: 640mm/s]. There is operation noise from the Pre
Regi Motor.
Y
N
Check the wire-wound resistance of Pre Reg. Motor is approx. 0.8 ohms at the measurement points below.

P/J229-2 to pins 1/3

If OK, replace the Reg. Sensor (PL 4.4) before replacing the IOT Drive PWB (PL 11.1).
Execute DC330 [077-004 Pre Reg. Motor: 640mm/s]. There is operation noise from the Pre
Regi Motor.
Y
N
Check the wire-wound resistance of Pre Reg. Motor is approx. 0.8 ohms at the measurement points below.

P/J229-2 to pins 1/3

P/J229-5 to pins 4/6

P/J229-5 to pins 4/6

If OK, go to BSD 8.9 and troubleshoot the Pre Reg. Motor circuit.

If OK, go to BSD 8.9 and troubleshoot the Pre Reg. Motor circuit.
Check the following:
Execute DC330 [077-002 Takeaway Clutch 1]. There is operation noise from the Takeaway
Clutch 1.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Clutch 1 for an open.

Pre Regi Roll for dirt/paper particles/wear/a poor rotation

Take-away Roll 3 for dirt/paper particles/wear/a poor rotation

Drive gears for wear/breakage

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown.

Check the following:

Pre Regi Roll for dirt/paper particles/wear/a poor rotation

Take-away Roll 3 for dirt/paper particles/wear/a poor rotation

Drive gears for wear/breakage

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown.

Status Indicator RAPs

071-104 RAP, 071-105 RAP

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A
Slide out the tray and perform the following:

071-210 RAP
BSD-ON:7.7 Tray 1 Paper Stacking BSD
Tray 1 Lift Up Failure. The tray 1 Stack Height Sensor did not come on within the specified time
after the tray was inserted.

Manually rotate the Gear Pulley at the rear of the tray to check that the tray smoothly goes
up and down.

Check the couplings and gears are not broken. Check that the couplings are securely
engaged in each other when the tray is gently pushed in.

Check for other problems including a mechanical load.

Initial Actions

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Procedure
Slide out the tray.Enter diagnostic code DC330 [071-002] (Tray 1 Lift/Feed Motor). Select
Start. The Tray 1 Lift/Feed Motor operates
Y
N
Turn off the power. Disconnect P/J463 from the Tray Module PWB. Measure the wirewound resistance of Tray 1 Lift/Feed Motor:

P/J463-A4 pin to pins P/J463-A1/A2

P/J463-A3 pin to pins P/J463-A5/A6

Every resistance is approx. 1.3 ohms.

Y
N
Check the following for an open wire or poor contact. If the wires are good, replace
the Tray 1 Lift/Feed Motor (PL 2.6).

P/J463-A5 to P/J220-2

P/J463-A2 to P/J220-5

P/J463-A1 to P/J220-6

P/J463-A3 to P/J220-4

P/J463-A4 to P/J220-3

P/J463-A6 to P/J220-1

Check the following for an open wire or poor contact. If the wires are good, replace Tray
Module PWB (PL 11.3) before replacing the MCU PWB (PL 11.1).

MCU PWB P/J404-B7 to Tray Module PWB P/J462-B10

MCU PWB P/J404-B6 to Tray Module PWB P/J462-B11

MCU PWB P/J404-B5 to Tray Module PWB P/J462-B12

MCU PWB P/J404-B4 to Tray Module PWB P/J462-B13

MCU PWB P/J404-B3 to Tray Module PWB P/J462-B14

Press the Stop button. Enter DC330 [071-201] (Tray 1 Stack Height Sensor). Select Start.
Manually raising and lowering the Feed/Nudger Roll Assy, turn the sensor ON, then OFF. The
display changes between H and L.
Y
N
Using the OF 99-2 Generic Transmission Type Sensor RAP, troubleshoot the Tray 1 Stack
Height Sensor.

A
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Status Indicator RAPs

071-210 RAP

Status Indicator RAPs

071-210 RAP

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Launch
DocuColor 250

A
Check the following:

072-101 RAP
BSD-ON:8.5 Tray 1, 2 Transportation BSD
Tray 2 Miss Feed Jam. Feed out sensor 2 did not come on within the specified time after the
start of feed for tray 2.

Initial Actions

Feed Roll/Nudger Roll for dirt/paper particles/wear/a poor rotation

Retard Roll for a problem

Takeaway Rolls 2 and 3 for dirt/paper particles/wear/a poor rotation

Connectors P/J661 for a poor connection

Drive gears for wear/breakage

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown.

Check the following:

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Procedure
Execute DC330 [072-101 Feed Out Sensor 2]. Move the actuator of the Tray 2 Feed Out Sensor manually or with paper. The display changes.
Y
N
Go to BSD 8.5 and check the following wires for an open wire, short or poor contact:

Feed Out Sensor 2 P/J133B-2 to MCU PWB P/J403-B9

Feed Out Sensor 2 P/J133B-1 to Tray Module PWB P/J466-7

Feed Out Sensor 2 P/J133B-3 to Tray Module PWB P/J466-5

If OK, replace the Feed Out Sensor 2 (PL 2.18) before replacing the MCU PWB (PL 11.1).
Execute DC330 [072-002 Tray 2 Feed]. There is operation noise from the Tray 2 Feed Lift
Motor.
Y
N
Go to BSD 7.8 and check the wire-wound resistance of Tray 2 Lift/Feed Motor is approx.
1.3 ohms at the measurement points below.

P/J220-2 to pins 1/3

P/J220-5 to pins 4/6

If OK, go to BSD 7.8 and troubleshoot the Tray 2 Lift/Feed Motor circuit.
Execute DC330 [077-001 Takeaway Motor]. There is operation noise from the Takeaway
Motor.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Circuit for an open.
Execute DC330 [077-002 Takeaway Clutch 1]. There is operation noise from the Takeaway
Clutch 1.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Clutch 1 for an open.

A
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Status Indicator RAPs

072-101 RAP

A
Check the following:

072-102 RAP
BSD-ON:8.5 Tray 1, 2 Transportation BSD
The Tray 1 Feed Out Sensor does not turn ON during paper transport on the Takeaway Path
for the paper fed from Tray 2.

Initial Actions

Feed Roll/Nudger Roll for dirt/paper particles/wear/a poor rotation

Retard Roll for a problem

Takeaway Rolls 2 and 3 for dirt/paper particles/wear/a poor rotation

Connectors P/J661 for a poor connection

Drive gears for wear/breakage

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown.

Check the following:

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Procedure
Execute DC330 [071-101 Feed Out Sensor 1]. Move the actuator of the Tray 1 Feed Out Sensor manually or with paper. The display changes.
Y
N
Go to BSD 8.5 and check the following wires for an open wire, short or poor contact:

Feed Out Sensor 1 P/J133A-2 to MCU PWB P/J407-A12

Feed Out Sensor 1 P/J133A-1 to Tray Module PWB P/J407-A13

Feed Out Sensor 1 P/J133A-3 to Tray Module PWB P/J407-A11

If OK, replace the Feed Out Sensor 1 (PL 2.16) before replacing the MCU PWB (PL 11.1).
Execute DC330 [072-002 Tray 1 Feed]. There is operation noise from the Tray 2 Feed Lift
Motor.
Y
N
Go to BSD 7.7 and check the wire-wound resistance of Tray 1 Lift/Feed Motor is approx.
1.3 ohms at the measurement points below.

P/J220-2 to pins 1/3

P/J220-5 to pins 4/6

If OK, go to BSD 7.8 and troubleshoot the Tray 1 Lift/Feed Motor circuit.
Execute DC330 [077-001 Takeaway Motor]. There is operation noise from the Takeaway
Motor.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Circuit for an open.
Execute DC330 [077-002 Takeaway Clutch 1]. There is operation noise from the Takeaway
Clutch 1.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Clutch 1 for an open.

A
Status Indicator RAPs

072-102 RAP

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072-104 RAP

072-105 RAP

BSD-ON:8.10 Registration BSD

BSD-ON:8.10 Registration BSD

Pre-Registration Sensor ON Jam (Tray 2). The paper from tray 2 did not turn on the pre-registration sensor within the specified time.

Registration Sensor ON Jam (Tray 2). The paper from tray 2 did not turn on the reg sensor
within the specified time.

Initial Actions

Initial Actions

Clear any paper jam and switch the power off then on.

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Paper Path for a foreign object/burr/piece of paper

Procedure

Procedure

Execute DC330 [077-100 Pre Reg. Sensor]. Place paper in front of the Pre Reg. Sensor. The
display changes.
Y
N
Go to BSD 8.10 and check the following for an open wire, short or poor contact:

Pre Regi Sensor P/J121-2 to IOT PWB P/J439-B5

Execute DC330 [077-101 Reg. Sensor]. Place paper in front of the Reg. Sensor. The display
changes.
Y
N
Go to BSD 8.10 and check the following for an open wire, short or poor contact:

Regi Sensor P/J222-2 to IOT PWB P/J439-A9

Pre Regi Sensor P/J121-1 to IOT PWB P/J439-B6

Regi Sensor P/J222-1 to IOT PWB P/J439-A10

Pre Regi Sensor P/J121-3 to IOT PWB P/J439-B4

Regi Sensor P/J222-3 to IOT PWB P/J439-A8

If OK, replace the Pre Reg. Sensor (PL 4.5) before replacing the IOT Drive PWB (PL
11.1).
Execute DC330 [077-004 Pre Reg. Motor: 640mm/s]. There is operation noise from the Pre
Regi Motor.
Y
N
Check the wire-wound resistance of Pre Reg. Motor is approx. 0.8 ohms at the measurement points below.

P/J229-2 to pins 1/3

If OK, replace the Reg. Sensor (PL 4.4) before replacing the IOT Drive PWB (PL 11.1).
Execute DC330 [077-004 Pre Reg. Motor: 640mm/s]. There is operation noise from the Pre
Regi Motor.
Y
N
Check the wire-wound resistance of Pre Reg. Motor is approx. 0.8 ohms at the measurement points below.

P/J229-2 to pins 1/3

P/J229-5 to pins 4/6

P/J229-5 to pins 4/6

If OK, go to BSD 8.9 and troubleshoot the Pre Reg. Motor circuit.

If OK, go to BSD 8.9 and troubleshoot the Pre Reg. Motor circuit.
Check the following:
Execute DC330 [077-003 Takeaway Clutch 2]. There is operation noise from the Takeaway
Clutch 1.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Clutch 1 for an open.
Check the following:

Takeaway Rolls 2 and 3 for dirt/paper particles/wear/a poor rotation

Pre Regi Roll for dirt/paper particles/wear/a poor rotation

Drive gears for wear/breakage

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown.

Launch
DocuColor 250

Takeaway Rolls 2 and 3 for dirt/paper particles/wear/a poor rotation

Pre Regi Roll for dirt/paper particles/wear/a poor rotation

Drive gears for wear/breakage

Drawer Connectors J601 contact points for foreign objects/bent pins/burnout

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown

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Status Indicator RAPs

072-104 RAP, 072-105 RAP

A
Slide out the tray and perform the following:

072-210 RAP
BSD-ON:7.8 Tray 2 Paper Stacking BSD
Tray 2 Lift Up Failure. The tray 2 Stack Height Sensor did not come on within the specified time
after the tray was inserted.

Manually rotate the Gear Pulley at the rear of the tray to check the tray smoothly goes up
and down.

Check the couplings and gears are not broken. Check that the couplings are securely
engaged in each other when the tray is gently pushed in.

Check for other problems including a mechanical load.

Initial Actions

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Procedure
Slide out the tray.Enter diagnostic code DC330 [072-002] (Tray 1 Lift/Feed Motor). Select
Start. The Tray 2 Lift/Feed Motor operates
Y
N
Turn off the power. Disconnect P/J464 from the Tray Module PWB. Measure the wirewound resistance of Tray 2 Lift/Feed Motor:

P/J464-A4 pin to pins P/J464-A1/A2

P/J464-A3 pin to pins P/J464-A5/A6

Every resistance is approx. 1.3 ohms.

Y
N
Check the following for an open wire or poor contact. If the wires are good, replace
the Tray 2 Lift/Feed Motor (PL 2.8).

P/J464-A5 to P/J220-2

P/J464-A2 to P/J220-5

P/J464-A1 to P/J220-6

P/J464-A3 to P/J220-4

P/J464-A4 to P/J220-3

P/J464-A6 to P/J220-1

Check the following for an open wire or poor contact. If the wires are good, replace Tray
Module PWB (PL 11.3) before replacing the MCU PWB (PL 11.1).

MCU PWB P/J404-A4 to Tray Module PWB P/J462-A13

MCU PWB P/J404-A5 to Tray Module PWB P/J462-A12

MCU PWB P/J404-A6 to Tray Module PWB P/J462-A11

MCU PWB P/J404-A7 to Tray Module PWB P/J462-A10

MCU PWB P/J404-A8 to Tray Module PWB P/J462-A9

Press the Stop button. Enter DC330 [072-200] (Tray 2 Stack Height Sensor). Select Start.
Manually raising and lowering the Feed/Nudger Roll Assy, turn the sensor ON, then OFF. The
display changes between H and L.
Y
N
Using the OF 99-2 Generic Transmission Type Sensor RAP, troubleshoot the Tray 1 Stack
Height Sensor.

A
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A
Check the following:

073-101 RAP
BSD-ON:8.6 Tray 3, 4 Transportation BSD
Tray 3 Miss Feed Jam. Feed out sensor 3 did not come on within the specified time after the
start of feed for tray 3.

Initial Actions

Feed Roll/Nudger Roll for dirt/paper particles/wear/a poor rotation

Retard Roll for a problem

Takeaway Rolls 1 and 2 and 3 for dirt/paper particles/wear/a poor rotation

Connectors P/J661 for a poor connection

Drive gears for wear/breakage

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown.

Check the following:

Clear any jam and switch the power off then on.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Procedure
Execute DC330 [073-101 Feed Out Sensor 3]. Move the actuator of the Tray 3 Feed Out Sensor manually or with paper. The display changes.
Y
N
Go to BSD 8.5 and check the following wires for an open wire, short or poor contact:

Feed Out Sensor 3 P/J133C-2 to MCU PWB P/J403-A7

Feed Out Sensor 3 P/J133C-1 to Tray Module PWB P/J464-B18

Feed Out Sensor 3 P/J133C-3 to Tray Module PWB P/J464-B16

If OK, replace the Feed Out Sensor 3 (PL 2.18) before replacing the MCU PWB (PL 11.1).
Execute DC330 [073-002 Tray 3 Feed]. There is operation noise from the Tray 3 Feed Lift
Motor.
Y
N
Go to BSD 7.9 and check the wire-wound resistance of Tray 3 Lift/Feed Motor is approx.
1.3 ohms at the measurement points below.

P/J220-2 to pins 1/3

P/J220-5 to pins 4/6

If OK, go to BSD 7.9 and troubleshoot the Tray 3 Lift/Feed Motor circuit.
Execute DC330 [077-001 Takeaway Motor]. There is operation noise from the Takeaway
Motor.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Circuit for an open.
Execute DC330 [077-003 Takeaway Clutch 2]. There is operation noise from the Takeaway
Clutch 2.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Clutch 2 for an open.

A
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073-101 RAP

A
Check the following:

073-102 RAP
BSD-ON:8.5 Tray 1, 2 Transportation BSD
Feed Out Sensor 1 ON Jam (Tray 3). The paper from tray 3 did not turn on feed out sensor 1
within the specified time.

Initial Actions

Feed Roll/Nudger Roll for dirt/paper particles/wear/a poor rotation

Retard Roll for a problem

Takeaway Rolls 1 and 2 and 3 for dirt/paper particles/wear/a poor rotation

Connectors P/J661 for a poor connection

Drive gears for wear/breakage

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown.

Check the following:

Clear any jam and switch the power off then on.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Procedure
Execute DC330 [071-101 Feed Out Sensor 1]. Move the actuator of the Tray 1 Feed Out Sensor manually or with paper. The display changes.
Y
N
Go to BSD 8.5 and check the following wires for an open wire, short or poor contact:

Feed Out Sensor 1 P/J133A-2 to MCU PWB P/J407-A12

Feed Out Sensor 1 P/J133A-1 to Tray Module PWB P/J407-A13

Feed Out Sensor 1 P/J133A-3 to Tray Module PWB P/J407-A11

If OK, replace the Feed Out Sensor 1 (PL 2.16) before replacing the MCU PWB (PL 11.1).
Execute DC330 [073-002 Tray 3 Feed]. There is operation noise from the Tray 3 Feed Lift
Motor.
Y
N
Go to BSD 7.9 and check the wire-wound resistance of Tray 3 Lift/Feed Motor is approx.
1.3 ohms at the measurement points below.

P/J220-2 to pins 1/3

P/J220-5 to pins 4/6

If OK, go to BSD 7.9 and troubleshoot the Tray 3 Lift/Feed Motor circuit.
Execute DC330 [077-001 Takeaway Motor]. There is operation noise from the Takeaway
Motor.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Circuit for an open.
Execute DC330 [077-003 Takeaway Clutch 2]. There is operation noise from the Takeaway
Clutch 2.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Clutch 2 for an open.

A
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073-104 RAP

073-105 RAP

BSD-ON:8.10 Registration BSD

BSD-ON:8.10 Registration BSD

Pre Registration Sensor ON Jam (Tray 3). The paper from tray 3 did not turn on the pre registration sensor within the specified time.

Registration Sensor ON Jam (Tray 3). The paper from tray 3 did not turn on the reg sensor
within the specified time.

Initial Actions

Initial Actions

Clear any jam and switch the power off then on.

Clear any jam and switch the power off then on.

Check for out-of-spec paper.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Paper Path for a foreign object/burr/piece of paper

Procedure

Procedure

Execute DC330 [077-100 Pre Reg. Sensor]. Place paper in front of the Pre Reg. Sensor. The
display changes.
Y
N
Go to BSD 8.10 and check the following for an open wire, short or poor contact:

Pre Regi Sensor P/J121-2 to IOT PWB P/J439-B5

Execute DC330 [077-101 Reg. Sensor]. Place paper in front of the Reg. Sensor. The display
changes.
Y
N
Go to BSD 8.10 and check the following for an open wire, short or poor contact:

Regi Sensor P/J222-2 to IOT PWB P/J439-A9

Pre Regi Sensor P/J121-1 to IOT PWB P/J439-B6

Regi Sensor P/J222-1 to IOT PWB P/J439-A10

Pre Regi Sensor P/J121-3 to IOT PWB P/J439-B4

Regi Sensor P/J222-3 to IOT PWB P/J439-A8

If OK, replace the Pre Reg. Sensor (PL 4.5) before replacing the IOT Drive PWB (PL
11.1).
Execute DC330 [077-004 Pre Reg. Motor: 640mm/s]. There is operation noise from the Pre
Regi Motor.
Y
N
Check the wire-wound resistance of Pre Reg. Motor is approx. 0.8 ohms at the measurement points below.

P/J229-2 to pins 1/3

If OK, replace the Reg. Sensor (PL 4.4) before replacing the IOT Drive PWB (PL 11.1).
Execute DC330 [077-004 Pre Reg. Motor: 640mm/s]. There is operation noise from the Pre
Regi Motor.
Y
N
Check the wire-wound resistance of Pre Reg. Motor is approx. 0.8 ohms at the measurement points below.

P/J229-2 to pins 1/3

P/J229-5 to pins 4/6

P/J229-5 to pins 4/6

If OK, go to BSD 8.9 and troubleshoot the Pre Reg. Motor circuit.

If OK, go to BSD 8.9 and troubleshoot the Pre Reg. Motor circuit.
Check the following:
Execute DC330 [077-003 Takeaway Clutch 2]. There is operation noise from the Takeaway
Clutch 2.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Clutch 2 for an open.
Check the following:

Takeaway Rolls 1 and 2 and 3 for dirt/paper particles/wear/a poor rotation

Pre Regi Roll for dirt/paper particles/wear/a poor rotation

Drive gears for wear/breakage

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown.

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Takeaway Rolls 1 and 2 and 3 for dirt/paper particles/wear/a poor rotation

Pre Regi Roll for dirt/paper particles/wear/a poor rotation

Drive gears for wear/breakage

Drawer Connectors J601 contact points for foreign objects/bent pins/burnout

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown

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A
Slide out the tray and perform the following:

073-210 RAP
BSD-ON:7.9 Tray 3 Paper Stacking BSD
Tray 3 Lift Up Failure. The tray 3 Stack Height Sensor did not come on within the specified time
after the tray was inserted.

Manually rotate the Gear Pulley at the rear of the tray to check the tray smoothly goes up
and down.

Check the couplings and gears are not broken. Check that the couplings are securely
engaged in each other when the tray is gently pushed in.

Check for other problems including a mechanical load.

Initial Actions

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Procedure
Slide out the tray.Enter diagnostic code DC330 [073-002] (Tray 3 Lift/Feed Motor). Select
Start. The Tray 3 Lift/Feed Motor operates
Y
N
Turn off the power. Disconnect P/J464 from the Tray Module PWB. Measure the wirewound resistance of Tray 3 Lift/Feed Motor:

P/J464-B4 pin to pins P/J464-B1/B2

P/J464-B3 pin to pins P/J464-B5/B6

Every resistance is approx. 1.3 ohms.

Y
N
Check the following for an open wire or poor contact. If the wires are good, replace
the Tray 3 Lift/Feed Motor (PL 2.10).

P/J464-B5 to P/J220-2

P/J464-B2 to P/J220-5

P/J464-B1 to P/J220-6

P/J464-B3 to P/J220-4

P/J464-B4 to P/J220-3

P/J464-B6 to P/J220-1

Check the following for an open wire or poor contact. If the wires are good, replace Tray
Module PWB (PL 11.3) before replacing the MCU PWB (PL 11.1).

MCU PWB P/J404-B12 to Tray Module PWB P/J462-B5

MCU PWB P/J404-B11 to Tray Module PWB P/J462-B6

MCU PWB P/J404-B10 to Tray Module PWB P/J462-B7

MCU PWB P/J404-B9 to Tray Module PWB P/J462-B8

MCU PWB P/J404-B8 to Tray Module PWB P/J462-B9

Press the Stop button. Enter DC330 [073-201] (Tray 3 Stack Height Sensor). Select Start.
Manually raising and lowering the Feed/Nudger Roll Assy, turn the sensor ON, then OFF. The
display changes between H and L.
Y
N
Using the OF 99-2 Generic Transmission Type Sensor RAP, troubleshoot the Tray 3 Stack
Height Sensor.

A
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A
Check the following:

074-101 RAP
BSD-ON:8.6 Tray 3, 4 Transportation BSD
Pre Feed Sensor 4 is not turned ON within the specified time after the start of feed from Tray 4.

Feed Roll/Nudger Roll for dirt/paper particles/wear/a poor rotation

Retard Roll for a problem

Takeaway Rolls 1 and 2 and 3 for dirt/paper particles/wear/a poor rotation

Initial Actions

Connectors P/J661 for a poor connection

Drive gears for wear/breakage

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown.

Paper Path for a foreign object/burr/piece of paper

Procedure
Execute DC330 [074-101 Feed Out Sensor 4]. Move the actuator of the Tray 4 Feed Out Sensor manually or with paper. The display changes.
Y
N
Go to BSD 8.5 and check the following wires for an open wire, short or poor contact:

Feed Out Sensor 4 P/J133D-2 to MCU PWB P/J403-A13

Feed Out Sensor 4 P/J133D-1 to Tray Module PWB P/J463-B18

Feed Out Sensor 4 P/J133D-3 to Tray Module PWB P/J463-B16

If OK, replace the Feed Out Sensor 4 (PL 2.18) before replacing the MCU PWB (PL 11.1).
Execute DC330 [074-002 Tray 4 Feed]. There is operation noise from the Tray 4 Feed Lift
Motor.
Y
N
Go to BSD 7.10 and check the wire-wound resistance of Tray 4 Lift/Feed Motor is approx.
1.3 ohms at the measurement points below.

P/J220-2 to pins 1/3

P/J220-5 to pins 4/6

If OK, go to BSD 7.10 and troubleshoot the Tray 4 Lift/Feed Motor circuit.
Execute DC330 [077-001 Takeaway Motor]. There is operation noise from the Takeaway
Motor.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Circuit for an open.
Execute DC330 [077-003 Takeaway Clutch 2]. There is operation noise from the Takeaway
Clutch 2.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Clutch 2 for an open.

A
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074-101 RAP

A
Check the following:

074-102 RAP
BSD-ON:8.5 Tray 1, 2 Transportation BSD
Feed Out Sensor 1 ON Jam (Tray 4). The paper from tray 4 did not turn on feed out sensor 1
within the specified time.

Initial Actions

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Feed Roll/Nudger Roll for dirt/paper particles/wear/a poor rotation

Retard Roll for a problem

Takeaway Rolls 1 and 2 and 3 for dirt/paper particles/wear/a poor rotation

Connectors P/J661 for a poor connection

Drive gears for wear/breakage

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown.

Procedure
Execute DC330 [071-101 Feed Out Sensor 1]. Move the actuator of the Tray 1 Feed Out Sensor manually or with paper. The display changes.
Y
N
Go to BSD 8.5 and check the following wires for an open wire, short or poor contact:

Feed Out Sensor 1 P/J133A-2 to MCU PWB P/J407-A12

Feed Out Sensor 1 P/J133A-1 to Tray Module PWB P/J407-A13

Feed Out Sensor 1 P/J133A-3 to Tray Module PWB P/J407-A11

If OK, replace the Feed Out Sensor 1 (PL 2.16) before replacing the MCU PWB (PL 11.1).
Execute DC330 [074-002 Tray 4 Feed]. There is operation noise from the Tray 4 Feed Lift
Motor.
Y
N
Go to BSD 7.10 and check the wire-wound resistance of Tray 4 Lift/Feed Motor is approx.
1.3 ohms at the measurement points below.

P/J220-2 to pins 1/3

P/J220-5 to pins 4/6

If OK, go to BSD 7.10 and troubleshoot the Tray 4 Lift/Feed Motor circuit.
Execute DC330 [077-001 Takeaway Motor]. There is operation noise from the Takeaway
Motor.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Circuit for an open.
Execute DC330 [077-003 Takeaway Clutch 2]. There is operation noise from the Takeaway
Clutch 2.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Clutch 2 for an open.

A
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Check the following:

074-103 RAP
BSD-ON:8.6 Tray 3, 4 Transportation BSD
The Tray 4 Feed Out Sensor does not turn ON within the specified time during paper transport
on the Takeaway Path for paper fed from Tray 4

Initial Actions

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Feed Roll/Nudger Roll for dirt/paper particles/wear/a poor rotation

Retard Roll for a problem

Takeaway Rolls 1 and 2 and 3 for dirt/paper particles/wear/a poor rotation

Connectors P/J661 for a poor connection

Drive gears for wear/breakage

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown.

Procedure
Execute DC330 [074-101 Feed Out Sensor 4]. Move the actuator of the Tray 4 Feed Out Sensor manually or with paper. The display changes.
Y
N
Go to BSD 8.6 and check the following wires for an open wire, short or poor contact:

Feed Out Sensor 4 P/J133D-2 to MCU PWB P/J403-A7

Feed Out Sensor 4 P/J133D-1 to Tray Module PWB P/J464-B18

Feed Out Sensor 4 P/J133D-3 to Tray Module PWB P/J464-B16

If OK, replace the Feed Out Sensor 4 (PL 2.18) before replacing the MCU PWB (PL 11.1).
Execute DC330 [073-002 Tray 4 Feed]. There is operation noise from the Tray 4 Feed Lift
Motor.
Y
N
Go to BSD 7.10 and check the wire-wound resistance of Tray 3 Lift/Feed Motor is approx.
1.3 ohms at the measurement points below.

P/J220-2 to pins 1/3

P/J220-5 to pins 4/6

If OK, go to BSD 7.9 and troubleshoot the Tray 4 Lift/Feed Motor circuit.
Execute DC330 [077-001 Takeaway Motor]. There is operation noise from the Takeaway
Motor.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Circuit for an open.
Execute DC330 [077-003 Takeaway Clutch 2]. There is operation noise from the Takeaway
Clutch 2.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Clutch 2 for an open.

A
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074-103 RAP

074-104 RAP

074-105 RAP

BSD-ON:8.10 Registration BSD

BSD-ON:8.10 Registration BSD

Pre Registration Sensor ON Jam (Tray 4). The paper from tray 4 did not turn on the pre-registration sensor within the specified time.

Registration Sensor ON Jam (Tray 4). The paper conveyed from tray #4 did not turn on the reg
sensor within the specified time.

Initial Actions

Initial Actions

Clear any jam and switch the power off then on.

Clear any jam and switch the power off then on.

Check for out-of-spec paper.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Paper Path for a foreign object/burr/piece of paper

Procedure

Procedure

Execute DC330 [077-100 Pre Reg. Sensor]. Place paper in front of the Pre Reg. Sensor. The
display changes.
Y
N
Go to BSD 8.10 and check the following for an open wire, short or poor contact:

Pre Regi Sensor P/J121-2 to IOT PWB P/J439-B5

Execute DC330 [077-101 Reg. Sensor]. Place paper in front of the Reg. Sensor. The display
changes.
Y
N
Go to BSD 8.10 and check the following for an open wire, short or poor contact:

Regi Sensor P/J222-2 to IOT PWB P/J439-A9

Pre Regi Sensor P/J121-1 to IOT PWB P/J439-B6

Regi Sensor P/J222-1 to IOT PWB P/J439-A10

Pre Regi Sensor P/J121-3 to IOT PWB P/J439-B4

Regi Sensor P/J222-3 to IOT PWB P/J439-A8

If OK, replace the Pre Reg. Sensor (PL 4.5) before replacing the IOT Drive PWB (PL
11.1).
Execute DC330 [077-004 Pre Reg. Motor: 640mm/s]. There is operation noise from the Pre
Regi Motor.
Y
N
Check the wire-wound resistance of Pre Reg. Motor is approx. 0.8 ohms at the measurement points below.

P/J229-2 to pins 1/3

If OK, replace the Reg. Sensor (PL 4.4) before replacing the IOT Drive PWB (PL 11.1).
Execute DC330 [077-004 Pre Reg. Motor: 640mm/s]. There is operation noise from the Pre
Regi Motor.
Y
N
Check the wire-wound resistance of Pre Reg. Motor is approx. 0.8 ohms at the measurement points below.

P/J229-2 to pins 1/3

P/J229-5 to pins 4/6

P/J229-5 to pins 4/6

If OK, go to BSD 8.9 and troubleshoot the Pre Reg. Motor circuit.

If OK, go to BSD 8.9 and troubleshoot the Pre Reg. Motor circuit.
Check the following:
Execute DC330 [077-003 Takeaway Clutch 2]. There is operation noise from the Takeaway
Clutch 2.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Clutch 2 for an open.

Takeaway Rolls 1 and 2 and 3 for dirt/paper particles/wear/a poor rotation

Pre Regi Roll for dirt/paper particles/wear/a poor rotation

Drive gears for wear/breakage

Drawer Connectors J601 contact points for foreign objects/bent pins/burnout

Check the following:

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown

Takeaway Rolls 1 and 2 and 3 for dirt/paper particles/wear/a poor rotation

Pre Regi Roll for dirt/paper particles/wear/a poor rotation

Drive gears for wear/breakage

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown.

Status Indicator RAPs

074-104 RAP, 074-105 RAP

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A
Slide out the tray and perform the following:

074-210 RAP
BSD-ON:7.10 Tray 4 Paper Stacking BSD
Tray 4 Lift Up Failure. The tray 4 Stack Height Sensor did not come on within the specified time
after the tray was inserted.

Manually rotate the Gear Pulley at the rear of the tray to check the tray smoothly goes up
and down.

Check the couplings and gears are not broken. Check that the couplings are securely
engaged in each other when the tray is gently pushed in.

Check for other problems including a mechanical load.

Initial Actions

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Procedure
Slide out the tray.Enter diagnostic code DC330 [074-002] (Tray 4 Lift/Feed Motor). Select
Start. The Tray 4Lift/Feed Motor operates
Y
N
Turn off the power. Disconnect P/J463 from the Tray Module PWB. Measure the wirewound resistance of Tray 4 Lift/Feed Motor:

P/J463-B4 pin to pins P/J464-B1/B2

P/J463-B3 pin to pins P/J464-B5/B6

Every resistance is approx. 1.3 ohms.

Y
N
Check the following for an open wire or poor contact. If the wires are good, replace
the Tray 2 Lift/Feed Motor (PL 2.8).

P/J463-B5 to P/J220-2

P/J463-B2 to P/J220-5

P/J463-B1 to P/J220-6

P/J463-B3 to P/J220-4

P/J463-B4 to P/J220-3

P/J463-B6 to P/J220-1

Check the following for an open wire or poor contact. If the wires are good, replace Tray
Module PWB (PL 11.3) before replacing the MCU PWB (PL 11.1).

MCU PWB P/J404-A9 to Tray Module PWB P/J462-A8

MCU PWB P/J404-A10 to Tray Module PWB P/J462-A7

MCU PWB P/J404-A11 to Tray Module PWB P/J462-A6

MCU PWB P/J404-A12 to Tray Module PWB P/J462-A5

MCU PWB P/J404-A13 to Tray Module PWB P/J462-A4

Press the Stop button. Enter DC330 [074-201] (Tray 4 Stack Height Sensor). Select Start.
Manually raising and lowering the Feed/Nudger Roll Assy, turn the sensor ON, then OFF. The
display changes between H and L.
Y
N
Using the OF 99-2 Generic Transmission Type Sensor RAP, troubleshoot the Tray 3 Stack
Height Sensor.

A
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074-210 RAP

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074-210 RAP

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A
Check the following:

075-100 RAP
BSD-ON:8.3 Tray 5 / Single-Tray HCF Paper Feeding BSD
Tray 5 Pre Feed Sensor is not turned ON a spec time after the start of feed from Tray 5.

Initial Actions

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Feed Roll/Nudger Roll for dirt/paper particles/wear/a poor rotation

Retard Roll for a problem

Feed Roll/Nudger Roll for dirt/paper particles/wear/a poor rotation

Drive gears for wear/breakage

If the results of the above checks are OK, replace the IOT Driver PWB (PL 11.1) and the
MCU PWB (PL 11.1) one at a time in the order shown.

Procedure
Execute DC330 [075-100 Tray 5 Pre Feed Sensor]. Place paper in front of the Tray 5 Pre Feed
Sensor. The display changes.
Y
N
Go to BSD 8.3 and check the following wires for an open wire, short or poor contact:

Tray 5 Pre Feed Sensor P/J119-2 to MCU PWB P/J407-A5

Tray 5 Pre Feed Sensor P/J119-1 to Tray Module PWB P/J407-A6

Tray 5 Pre Feed Sensor P/J119-3 to Tray Module PWB P/J407-A4

If OK, replace the Tray 5 Pre Feed Sensor (PL 3.7) before replacing the MCU PWB (PL
11.1).
Execute DC330 [075-003 Tray 5 Feed Motor]. There is operation noise from the Tray 5
Feed Motor.
Y
N
Go to BSD 8.7 and check the wire-wound resistance of Tray 5 Feed Motor is approx. 1.3
ohms at the measurement points below.

P/J225-2 to pins 1/3

P/J225-5 to pins 4/6

If OK, go to BSD 8.7 and troubleshoot the Tray 5 Feed Motor circuit.
Execute DC330 [075-003 Tray 5 Nudger Solenoid]. There is operation noise from the Tray
5 Nudger Solenoid.
Y
N
Go to BSD 7.11 and check the Tray 5 Nudger Solenoid Circuit for an open.
Load a few sheets of the specified paper into Tray 5.
Execute DC330 [075-006 Tray 5 Lift Motor]. There is operation noise from the Tray 5 Lift
Motor.
Y
N
Go to BSD7.11 and check the Tray 5 Lift Motor circuit for an open.
Execute DC 330 [075-006 Tray 5 Lift Motor: Lift Down (CCW) Sensor Stop]. The Tray 5 Lifter
moves down.
Y
N
Go to BSD 7.11 and check the Tray 5 Lift Up Sensor circuit for an open or short.

A
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Status Indicator RAPs

075-100 RAP

075-109 RAP

075-135 RAP

BSD-ON:8.7 Tray 5 (No HCF/Single-Tray HCF) Transportation BSD

BSD-ON:8.10 Registration BSD

Paper from Tray 5 does not turn ON Pre Regi Sensor within a spec time.

Paper from Tray 5 does not turn on the Regi Sensor within a spec time.

Initial Actions

Initial Actions

Clear any paper jam and switch the power off then on.

Clear any jam and switch the power off then on.

Check for out-of-spec paper.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Paper Path for a foreign object/burr/piece of paper

Procedure

Procedure

Execute DC330 [077-108 Tray 5 TRAY 5 Pre-Reg. Sensor]. Place paper in front of the Tray 5
Pre-Reg. Sensor. The display changes.
Y
N
Go to BSD 8.7 and check the following wires for an open wire, short or poor contact:

Tray 5 Pre Feed Sensor P/J120-2 to MCU PWB P/J416-B11

Execute DC330 [077-101 Reg. Sensor]. Place paper in front of the Reg. Sensor. The display
changes.
Y
N
Go to BSD 8.10 and check the following for an open wire, short or poor contact:

Regi Sensor P/J222-2 to IOT PWB P/J439-A9

Tray 5 Pre Feed Sensor P/J120-1 to Tray Module PWB P/J416-B12

Regi Sensor P/J222-1 to IOT PWB P/J439-A10

Tray 5 Pre Feed Sensor P/J120-3 to Tray Module PWB P/J416-B10

Regi Sensor P/J222-3 to IOT PWB P/J439-A8

If OK, replace the Tray 5 Pre Reg. Sensor (PL 2.16) before replacing the MCU PWB (PL
11.1).
Execute DC330 [075-003 Tray 5 Feed Motor]. There is operation noise from the Tray 5
Feed Motor.
Y
N
Go to BSD 8.7 and check the wire-wound resistance of Tray 5 Feed Motor is approx. 1.3
ohms at the measurement points below.

P/J225-2 to pins 1/3

If OK, replace the Reg. Sensor (PL 4.4) before replacing the IOT Drive PWB (PL 11.1).
Execute DC330 [077-004 Pre Reg. Motor: 640mm/s]. There is operation noise from the Pre
Regi Motor.
Y
N
Check the wire-wound resistance of Pre Reg. Motor is approx. 0.8 ohms at the measurement points below.

P/J229-2 to pins 1/3

P/J225-5 to pins 4/6

P/J229-5 to pins 4/6

If OK, go to BSD 8.9 and troubleshoot the Pre Reg. Motor circuit.

If OK, go to BSD 8.7 and troubleshoot the Tray 5 Feed Motor circuit.
Check the following:
Check the following:

Feed Roll/Nudger Roll for dirt/paper particles/wear/a poor rotation

Drive gears for wear/breakage

Retard Roll for a problem

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown

Feed Roll/Nudger Roll for dirt/paper particles/wear/a poor rotation

Drive gears for wear/breakage

If the results of the above checks are OK, replace the IOT Driver PWB (PL 11.1) and the
MCU PWB (PL 11.1) one at a time in the order shown.

Status Indicator RAPs

075-109 RAP, 075-135 RAP

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Pre Regi Roll for dirt/paper particles/wear/a poor rotation

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075-210 RAP

075-211 RAP

BSD-ON:7.11 Tray 5 (No HCF/Single - Tray HCF) Paper Stacking BSD

BSD-ON:7.11 Tray 5 (No HCF/Single - Tray HCF) Paper Stacking BSD

Tray 5 Lift Up Sensor does not turn ON a spec time after Tray 5 starts lifting up.

Tray 5 Lift Down Sensor does not turn ON a spec time after Tray 5 starts lowering.

NOTE: The following procedure must be performed with the Tray 5 Cover Interlock Switch
closed.

NOTE: The following procedure must be performed with the Tray 5 Cover Interlock Switch
closed.

Initial Actions

Procedure

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Enter Diagnostics. Enter DC330 [075-006] (Down). Select Start. The tray has lowered.
Y
N
Remove the Tray 5 Rear Cover. Manually rotate the Tray 5 Lifter gears. The
gears
rotate with no load.
Y
N
Remove any load from the Lift Down mechanism.

Procedure
Execute DC330 [075-200 Tray 5 Lift Up Sensor]. Lift up/down the Elevator Tray manually.
Does the display change?
Y
N
Go to BSD 7.11and troubleshoot the Tray 5 Lift Up Sensor.

+24VDC is measured between P/J226-2 (+) on the Tray 5 Lift Motor and GND (-).
Y
N
Check the wire between P/J435-6 on the IOT PWB and P/J226-1 on the Tray 5 Lift
Motor for an open wire or poor contact. If the wire is good, replace the IOT PWB (PL
11.1).

Execute DC330 [075-005 Tray 5 Lift Motor: Lift Up (CW) Sensor Stop]. Does the Tray 5
Nudger Roll lift down and the Tray 5 Lifter lift up stopping automatically at the normal
height?
Y
N
Go to BSD 7.11 and troubleshoot the Tray 5 Lift Up Motor.
Check the operation of the gear section of the Elevator Tray. The
properly.
Y
N
Replace the faulty parts in the gear section.

gear

section

Enter DC330 [075-006] (Down). Select Start. +1VDC or less is measured between P/
J226-2 (+) on the Tray 5 Lift Motor and GND (-).
Y
N
Disconnect and reconnect the cable between P/J431 on the IOT PWB and P/J401
on the MCU PWB. If this does not resolve the problem, replace the Flexible Print
Cable (PL 11.1), IOT PWB (PL 11.1) and MCU PWB (PL 11.1) in that order.

operates

+24VDC is measured between P/J226-1 (+) on the Tray 5 Lift Motor and GND (-).
Y
N
Check the wire between P/J435-5 on the IOT PWB and P/J226-1 on the Tray 5 Lift
Motor for an open wire or poor contact.

Replace the MCU PWB (PL 11.1).

Replace the Tray 5 Lift Motor (PL 3.3).

Press the Stop button.Enter DC330 [075-201] (Tray 5 Down Sensor). Select Start. While raising and lowering the Tray 5 Bottom Plate, turn ON then OFF the Tray 5 Lift Down Sensor. The
display changes between H and L.
Y
N
Go to BSD 7.11 and troubleshoot the Tray 5 Down Sensor.
Check if there were any obstacles on the Tray 5 Bottom Plate when the failure occurred preventing the tray from freely going up and down. If the failure frequently occurs, replace the IOT
PWB (PL 11.1) and the MCU PWB (PL 11.1) in that order.

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Status Indicator RAPs

075-210 RAP, 075-211 RAP

Status Indicator RAPs

075-210 RAP, 075-211 RAP

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077-103 RAP

077-106 RAP

BSD-ON:10.4 Fusing BSD

BSD-ON:10.4 Fusing BSD

The fuser exit sensor did not turn off within the specified time in straight exit mode.

The fuser exit sensor did not come on within the specified time after the registration motor
came on.

Initial Actions

Clear any paper jam and switch the power off then on.

Initial Actions

Check for out-of-spec paper.

Clear any paper jam and switch the power off then on.

Paper Path for a foreign object/burr/piece of paper

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Procedure
Execute DC330 [074-101 Fuser Exit Sensor]. Move the actuator of the Fuser Exit Sensor manually or with paper. The display changes.
Y
N
Go to BSD 8.6 and check the following wires for an open wire, short or poor contact:

Fuser Exit Sensor P/J149-2 to MCU PWB P/J405-A2

Fuser Exit Sensor P/J149-1 to MCU PWB P/J405-A3

Fuser Exit Sensor P/J149-3 to MCU PWB P/J405-A1

If OK, replace the Fuser Exit Sensor (PL 8.1) before replacing the MCU PWB (PL 11.1).
Execute DC330 [077-010 Exit Motor]. There is operation noise from the Exit Motor.
Y
N
Go to BSD 10.9 and check the wire-wound resistance of Exit Motor is approximately. 1.3
ohms at the measurement points below.

P/J222-2 to pins 1/3

Procedure
Check the winding condition of the IBT belt. The IBT belt is in proper condition without
being wound up.
Y
N
Unwind the IBT belt.
Check the installation condition of the Fuser. The Fuser is properly installed.
Y
N
Install the Fuser properly.
Execute DC330 [074-101 Fuser Exit Sensor]. Move the actuator of the Fuser Exit Sensor manually or with paper. The display changes.
Y
N
Go to BSD 8.6 and check the following wires for an open wire, short or poor contact:

Fuser Exit Sensor P/J149-2 to MCU PWB P/J405-A2

P/J222-5 to pins 4/6

If OK, go to BSD 10.9 and troubleshoot the Exit Motor circuit.

Fuser Exit Sensor P/J149-1 to MCU PWB P/J405-A3

Fuser Exit Sensor P/J149-3 to MCU PWB P/J405-A1

If OK, replace the Fuser Exit Sensor (PL 8.1) before replacing the MCU PWB (PL 11.1).

Check the following:

Fuser Exit Rolls for dirt/paper particles/wear/a poor rotation

Connectors P612 for a poor connection

Drive gears for wear/breakage

Check for out-of-spec paper.

Check the exit roll paper guide for being deformed.

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), and the
MCU PWB (PL 11.1) one at a time in the order shown.

Execute DC330 [010-004 Fuser Drive Motor]. There is operation noise from the Fuser
Drive Motor.
Y
N
Go to BSD 10.1 and check the wire-wound resistance of Exit Motor is approximately. 1.3
ohms at the measurement points below.

P/J212-2 to pins 1/3

P/J212-5 to pins 4/6

If OK, go to BSD 10.1 and troubleshoot the Fuser Drive Motor circuit.
Execute DC330 [077-010 Exit Motor]. There is operation noise from the Exit Motor.
Y
N
Go to BSD 10.9 and check the wire-wound resistance of Exit Motor is approximately. 1.3
ohms at the measurement points below.

P/J222-2 to pins 1/3

P/J222-5 to pins 4/6

If OK, go to BSD 10.9 and troubleshoot the Exit Motor circuit.

A
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Status Indicator RAPs

077-103 RAP, 077-106 RAP

A
Check the following:

077-107 RAP

Fuser Exit Rolls for dirt/paper particles/wear/a poor rotation

Connectors P612 for a poor connection

Drive gears for wear/breakage

Check for out-of-spec paper.

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), and the
MCU PWB (PL 11.1) one at a time in the order shown.

BSD-ON:10.4 Fusing BSD

The fuser exit sensor did not turn off within the specified time in invert exit mode.

Initial Actions

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Procedure
Execute DC330 [010-201 Fuser Exit Sensor]. Move the actuator of the Fuser Exit Sensor manually or with paper. The display changes.
Y
N
Go to BSD 8.6 and check the following wires for an open wire, short or poor contact:

Fuser Exit Sensor P/J149-2 to MCU PWB P/J405-A2

Fuser Exit Sensor P/J149-1 to MCU PWB P/J405-A3

Fuser Exit Sensor P/J149-3 to MCU PWB P/J405-A1

If OK, replace the Fuser Exit Sensor (PL 8.1) before replacing the MCU PWB (PL 11.1).
Execute DC330 [077-011 Invert Gate Solenoid In]. There is operation noise from the Invert
Gate Solenoid.
Y
N
Go to BSD 10.7 and troubleshoot the Invert Gate Solenoid circuit.
Execute DC330 [077-010 Exit Motor]. There is operation noise from the Exit Motor.
Y
N
Go to BSD 10.9 and check the wire-wound resistance of Exit Motor is approximately. 1.3
ohms at the measurement points below.

P/J222-2 to pins 1/3

P/J222-5 to pins 4/6

If OK, go to BSD 10.9 and troubleshoot the Exit Motor circuit.

Execute DC330 [077-016 Reverse Invert Solenoid]. There is operation noise from the
Reverse Invert Solenoid.
Y
N
Go to BSD 10.7 and troubleshoot the Reverse Gate Solenoid circuit.
Check the following:

Status Indicator RAPs

077-106 RAP, 077-107 RAP

Invert Roll for dirt/paper particles/wear/a poor rotation

Invert Gate for an improper operation

Fuser Exit Rolls for dirt/paper particles/wear/a poor rotation

Connectors P612 for a poor connection

Drive gears for wear/breakage

Check for out-of-spec paper.

Check/Adjust the Release Invert Solenoid (PL 10.5).

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If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), and the
MCU PWB (PL 11.1) one at a time in the order shown.

077-109 RAP
BSD-ON:10.9 Fused Paper Exit BSD
The IOT exit sensor did not come on at the specified time in non-invert mode. (Straight output)

Initial Actions

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Procedure
Execute DC330 [010-201 Fuser Exit Sensor]. Move the actuator of the Fuser Exit Sensor manually or with paper. The display changes.
Y
N
Go to BSD 8.6 and check the following wires for an open wire, short or poor contact:

Fuser Exit Sensor P/J149-2 to MCU PWB P/J405-A2

Fuser Exit Sensor P/J149-1 to MCU PWB P/J405-A3

Fuser Exit Sensor P/J149-3 to MCU PWB P/J405-A1

If OK, replace the Fuser Exit Sensor (PL 8.1) before replacing the MCU PWB (PL 11.1).
Execute DC330 [077-011 Invert Gate Solenoid In]. There is operation noise from the Invert
Gate Solenoid.
Y
N
Go to BSD 10.7 and troubleshoot the Invert Gate Solenoid circuit.
Execute DC330 [077-010 Exit Motor]. There is operation noise from the Exit Motor.
Y
N
Go to BSD 10.9 and check the wire-wound resistance of Exit Motor is approximately. 1.3
ohms at the measurement points below.

P/J222-2 to pins 1/3

P/J222-5 to pins 4/6

If OK, go to BSD 10.9 and troubleshoot the Exit Motor circuit.

Check the following:

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Invert Roll for dirt/paper particles/wear/a poor rotation

Invert Gate for an improper operation

Fuser Exit Rolls for dirt/paper particles/wear/a poor rotation

Connectors P612 for a poor connection

Drive gears for wear/breakage

Check for out-of-spec paper.

Check/Adjust the Release Invert Solenoid (PL 10.5).

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), and the
MCU PWB (PL 11.1) one at a time in the order shown.

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Status Indicator RAPs

077-107 RAP, 077-109 RAP

077-111 RAP

Check the following:

BSD-ON:10.9 Fused Paper Exit BSD

The IOT exit sensor did not come on within the specified time in invert exit mode.

Initial Actions

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Invert Roll for dirt/paper particles/wear/a poor rotation

Invert Gate for an improper operation

Fuser Exit Rolls for dirt/paper particles/wear/a poor rotation

Drawer Connectors P/J608 contact points for foreign objects/bent pins/burnout

Drive gears for wear/breakage

Check for out-of-spec paper.

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), and the
MCU PWB (PL 11.1) one at a time in the order shown.

Procedure
Execute DC330 [074-101 Fuser Exit Sensor]. Move the actuator of the Fuser Exit Sensor manually or with paper. The display changes.
Y
N
Go to BSD 8.6 and check the following wires for an open wire, short or poor contact:

Fuser Exit Sensor P/J149-2 to MCU PWB P/J405-A2

Fuser Exit Sensor P/J149-1 to MCU PWB P/J405-A3

Fuser Exit Sensor P/J149-3 to MCU PWB P/J405-A1

If OK, replace the Fuser Exit Sensor (PL 8.1) before replacing the MCU PWB (PL 11.1).
Execute DC330 [077-011 Invert Gate Solenoid In]. There is operation noise from the Invert
Gate Solenoid.
Y
N
Go to BSD 10.7 and troubleshoot the Invert Gate Solenoid circuit.
Execute DC330 [077-013 Invert Motor]. There is operation noise from the Invert Motor.
Y
N
Go to BSD 10.7 and check the wire-wound resistance of Invert Motor is approximately.
1.3 ohms at the measurement points below.

P/J221-2 to pins 1/3

P/J221-5 to pins 4/6

If OK, go to BSD 10.7 and troubleshoot the Invert Motor circuit.

Execute DC330 [077-016 Reverse Invert Solenoid]. There is operation noise from the
Reverse Invert Solenoid.
Y
N
Go to BSD 10.7 and troubleshoot the Reverse Gate Solenoid circuit.
Execute DC330 [077-010 Exit Motor]. There is operation noise from the Exit Motor.
Y
N
Go to BSD 10.9 and check the wire-wound resistance of Exit Motor is approximately. 1.3
ohms at the measurement points below.

P/J222-2 to pins 1/3

P/J222-5 to pins 4/6

If OK, go to BSD 10.9 and troubleshoot the Exit Motor circuit.

A
Status Indicator RAPs

077-111 RAP

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077-113 RAP

077-115 RAP

BSD-ON:10.9 Fused Paper Exit BSD

BSD-ON:10.9 Fused Paper Exit BSD

The IOT exit sensor did not turn off at the specified time in non-invert mode.

The IOT exit sensor did not turn off within the specified time in invert exit mode.

Initial Actions

Initial Actions

Clear any paper jam and switch the power off then on.

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Paper Path for a foreign object/burr/piece of paper

Procedure

Procedure

Execute DC330 [074-101 Fuser Exit Sensor]. Move the actuator of the Fuser Exit Sensor manually or with paper. The display changes.
Y
N
Go to BSD 8.6 and check the following wires for an open wire, short or poor contact:

Fuser Exit Sensor P/J149-2 to MCU PWB P/J405-A2

Execute DC330 [077-107 IOT Exit Sensor]. Move the actuator of the IOT Exit Sensor manually
or with paper. The display changes.
Y
N
Go to BSD 10.9 and check the following wires for an open wire, short or poor contact:

Fuser Exit Sensor P/J111-2 to Tray Module PWB P/J465-B6

Fuser Exit Sensor P/J149-1 to MCU PWB P/J405-A3

Fuser Exit Sensor P/J111-1 to Tray Module PWB P/J465-B7

Fuser Exit Sensor P/J149-3 to MCU PWB P/J405-A1

Fuser Exit Sensor P/J111-3 to Tray Module PWB P/J465-B5

MCU PWB P/J403-B7 to Tray Module PWB P/J461-B12

If OK, replace the Fuser Exit Sensor (PL 8.1) before replacing the MCU PWB (PL 11.1).

If OK, replace the IOT Exit Sensor (PL 10.4) before replacing the MCU PWB (PL 11.1).
Execute DC330 [077-012 Invert Gate Solenoid Exit]. There is operation noise from the
Invert Gate Solenoid.
Y
N
Go to BSD 10.7 and troubleshoot the Invert Gate Solenoid circuit.
Execute DC330 [077-010 Exit Motor]. There is operation noise from the Exit Motor.
Y
N
Go to BSD 10.9 and check the wire-wound resistance of Exit Motor is approximately. 1.3
ohms at the measurement points below.

P/J222-2 to pins 1/3

P/J222-5 to pins 4/6

Execute DC330 [077-012 Invert Gate Solenoid Exit]. There is operation noise from the
Invert Gate Solenoid.
Y
N
Go to BSD 10.7 and troubleshoot the Invert Gate Solenoid circuit.
Execute DC330 [077-010 Exit Motor]. There is operation noise from the Exit Motor.
Y
N
Go to BSD 10.9 and check the wire-wound resistance of Exit Motor is approximately. 1.3
ohms at the measurement points below.

P/J222-2 to pins 1/3

If OK, go to BSD 10.9 and troubleshoot the Exit Motor circuit.

P/J222-5 to pins 4/6

If OK, go to BSD 10.9 and troubleshoot the Exit Motor circuit.

Check the following:

Finisher for poor docking

Check the following:

Exit Rolls for dirt/paper particles/wear/a poor rotation

Finisher for poor docking

Drawer Connectors P/J608 contact points for foreign objects/bent pins/burnout

Exit Rolls for dirt/paper particles/wear/a poor rotation

Drive gears for wear/breakage

Drawer Connectors P/J608 contact points for foreign objects/bent pins/burnout

Check for out-of-spec paper.

Drive gears for wear/breakage

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), and the
MCU PWB (PL 11.1) one at a time in the order shown.

Check for out-of-spec paper.

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), and the
MCU PWB (PL 11.1) one at a time in the order shown.

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Status Indicator RAPs

077-113 RAP, 077-115 RAP

077-118 RAP

BSD-ON:8.10 Registration BSD

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown

The paper transported from duplex did not turn on the pre registration sensor within the specified time.

Initial Actions

Clear any jam and switch the power off then on.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Procedure
Execute DC330 [077-100 Pre Reg. Sensor]. Place paper in front of the Pre Reg. Sensor. The
display changes.
Y
N
Go to BSD 8.10 and check the following for an open wire, short or poor contact:

Pre Regi Sensor P/J121-2 to IOT PWB P/J439-B5

Pre Regi Sensor P/J121-1 to IOT PWB P/J439-B6

Pre Regi Sensor P/J121-3 to IOT PWB P/J439-B4

If OK, replace the Pre Reg. Sensor (PL 4.5) before replacing the IOT Drive PWB (PL
11.1).
Execute DC330 [077-004 Pre Reg. Motor: 640mm/s]. There is operation noise from the Pre
Regi Motor.
Y
N
Check the wire-wound resistance of Pre Reg. Motor is approximately. 0.8 ohms at the
measurement points below.

P/J229-2 to pins 1/3

P/J229-5 to pins 4/6

If OK, go to BSD 8.9 and troubleshoot the Pre Reg. Motor circuit.
Execute DC330 [077-018 Duplex Motor]. There is operation noise from the Duplex Motor.
Y
N
Check the wire-wound resistance of Duplex Motor is approximately. 0.8 ohms at the measurement points below.

P/J219-2 to pins 1/3

P/J219-5 to pins 4/6

If OK, go to BSD 10.10 and troubleshoot the Duplex Motor circuit.

Check the following:

Duplex Path Roll 2 for dirt/paper particles/wear/ poor rotation

Duplex Out Roll for dirt/paper particles/wear/a poor rotation

Pre Regi Roll for dirt/paper particles/wear/a poor rotation

Drive gears for wear/breakage

Drawer Connectors J601 contact points for foreign objects/bent pins/burnout

Drawer Connectors P/J608 contact points for foreign objects/bent pins/burnout

Status Indicator RAPs

077-118 RAP

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077-120 RAP

077-123 RAP

BSD-ON:9.28 2ND Transfer And Cleaning (3 Of 3) BSD

BSD-ON:8.10 Registration BSD

Post 2nd BTR Sensor On JAM

Duplex In Sensor does not turn ON a spec time after the start of invert.

Initial Actions

Initial Actions

Turn the power OFF then ON.

Clear any jam and switch the power off then on.

Remove the foreign substances on the paper transport path.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Procedure
Check the condition of the IBT belt. The IBT belt is in proper condition without being damaged.
Y
N
Replace the IBT Belt (PL 7.3).
Enter dC330 [042-018 IBT Steering Motor (CW) Low Current]. The IBT Steering
comes ON.
Y
N
Go to OF 99-9 and troubleshoot the IBT Steering Motor, BSD 9.19 (PL 7.4).

Motor

Procedure
Execute DC330 [077-101 Reg. Sensor]. Place paper in front of the Reg. Sensor. The display
changes.
Y
N
Go to BSD 8.10 and check the following for an open wire, short or poor contact:

Regi Sensor P/J222-2 to IOT PWB P/J439-A9

Regi Sensor P/J222-1 to IOT PWB P/J439-A10

Regi Sensor P/J222-3 to IOT PWB P/J439-A8

If OK, replace the Reg. Sensor (PL 4.4) before replacing the IOT Drive PWB (PL 11.1).
Select [042-200 Belt Home Position Sensor]. The IBT Belt Home position can be detected.
Y
N
Go to OF 99-1 and troubleshoot the Transfer Belt Home Sensor, BSD 9.20 (PL 7.5).
Select [094-202 Post 2nd BTR Sensor]. Place paper in front of the Post 2nd BTR Sensor. The
display changes.
Y
N
Go to OF 99-1 and troubleshoot the Post 2nd BTR Sensor BSD 9.28 (PL 7.9).

Execute DC330 [077-004 Pre Reg. Motor: 640mm/s]. There is operation noise from the Pre
Regi Motor.
Y
N
Check the wire-wound resistance of Pre Reg. Motor is approximately. 0.8 ohms at the
measurement points below.

P/J229-2 to pins 1/3

P/J229-5 to pins 4/6

If OK, go to BSD 8.9 and troubleshoot the Pre Reg. Motor circuit.
Replace the MCU PWB (PL 11.1).
Check the following:

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Duplex Path Roll 2 for dirt/paper particles/wear/ poor rotation

Duplex Out Roll for dirt/paper particles/wear/a poor rotation

Pre Regi Roll for dirt/paper particles/wear/a poor rotation

Drive gears for wear/breakage

Drawer Connectors J601 contact points for foreign objects/bent pins/burnout

Drawer Connectors P/J608 contact points for foreign objects/bent pins/burnout

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown

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Status Indicator RAPs

077-120 RAP, 077-123 RAP

077-129 RAP

077-130 RAP

BSD-ON:10.11 Duplex Transportation (2 Of 2) BSD

BSD-ON:10.11 Duplex Transportation (2 Of 2) BSD

The paper transported from duplex did not turn on the registration sensor within the specified
time.

Duplex Out Sensor does not turn ON a spec time after Duplex In Sensor turns ON

Initial Actions
Initial Actions

Clear any paper jam and switch the power off then on.

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Paper Path for a foreign object/burr/piece of paper

Procedure
Procedure
Execute DC330 [077-104 Duplex In Sensor]. Move the actuator of the Duplex In Sensor manually or with paper. The display changes.
Y
N
Go to BSD 10.11 and check the following wires for an open wire, short or poor contact:

Duplex In Sensor P/J104-2 to IOT Driver PWB P/J439-B13

Execute DC330 [077-106 Duplex Out Sensor]. Move the actuator of the Duplex Out Sensor
manually or with paper. The display changes.
Y
N
Go to BSD 10.11 and check the following wires for an open wire, short or poor contact:

Duplex Out Sensor P/J106-2 to IOT Driver PWB P/J439-A15

Duplex Out Sensor P/J106-1 to IOT Driver PWB P/J439-B16

Duplex In Sensor P/J104-1 to IOT Driver PWB P/J439-B14

Duplex Out Sensor P/J106-3 to IOT Driver PWB P/J439-B14

Duplex In Sensor P/J104-3 to IOT Driver PWB P/J439-B12

If OK, replace the Duplex Out Sensor (PL 4.3) before replacing the IOT Driver PWB (PL
11.1).

If OK, replace the Duplex In Sensor (PL 4.3) before replacing the IOT Driver PWB (PL
11.1).
Execute DC330 [077-013 Invert Motor]. There is operation noise from the Invert Motor.
Y
N
Go to BSD 10.7 and check the wire-wound resistance of Invert Motor is approximately.
1.3 ohms at the measurement points below.

P/J221-2 to pins 1/3

Execute DC330 [077-013 Invert Motor]. There is operation noise from the Invert Motor.
Y
N
Go to BSD 10.7 and check the wire-wound resistance of Invert Motor is approximately.
1.3 ohms at the measurement points below.

P/J221-2 to pins 1/3

P/J221-5 to pins 4/6

P/J221-5 to pins 4/6

If OK, go to BSD 10.7 and troubleshoot the Invert Motor circuit.

If OK, go to BSD 10.7 and troubleshoot the Invert Motor circuit.

Execute DC330 [077-016 Reverse Invert Solenoid]. There is operation noise from the
Reverse Invert Solenoid.
Y
N
Go to BSD 10.7 and troubleshoot the Reverse Gate Solenoid circuit.

Execute DC330 [077-018 Duplex Motor]. There is operation noise from the Duplex Motor.
Y
N
Check the wire-wound resistance of Duplex Motor is approximately. 0.8 ohms at the measurement points below.

P/J219-2 to pins 1/3

Check the following:

P/J219-5 to pins 4/6

If OK, go to BSD 10.10 and troubleshoot the Duplex Motor circuit.

Pre Regi Roll for dirt/paper particles/wear/ poor rotation

Drawer Connectors P607B contact points for foreign objects/bent pins/burnout

Check the following:

Drive gears for wear/breakage

Duplex Path Roll 2 for dirt/paper particles/wear/ poor rotation

Check for out-of-spec paper.

Duplex Out Roll for dirt/paper particles/wear/a poor rotation

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), and the
MCU PWB (PL 11.1) one at a time in the order shown.

Drawer Connectors P607B contact points for foreign objects/bent pins/burnout

Drive gears for wear/breakage

Check for out-of-spec paper.

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), and the
MCU PWB (PL 11.1) one at a time in the order shown.

Status Indicator RAPs

077-129 RAP, 077-130 RAP

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077-300 RAP

077-301 RAP

BSD-ON:2.1 IOT Interlock Switching BSD

BSD-ON:2.1 IOT Interlock Switching BSD

The front cover is open.

The Left Hand Interlock is open.

Initial Actions

Initial Actions

Switch the power off then on.

Switch the power off then on.

Check the opening/closing of the Front Cover.

Check the opening/closing of the L/H Cover Interlock.

Procedure

Procedure

Check the actuator of the Front Cover for damage, distortion and improper installation. The
actuator is properly installed with no damage or distortion.
Y
N
Replace or repair the actuator.

Execute DC330 [077-300 L/H Cover Interlock Switch]. Open and close the L/H Cover. The
display changes.
Y
N
+24VDC is measured between P/J132-1 (+) on the L/H Cover Interlock Switch and
GND (-).
Y
N
Check the wire between P/J469-1 on the Tray Module PWB and P/J132-1 on the L/
H Cover Interlock Switch for an open wire or poor contact.

Execute DC330 [077-303 Front Door Interlock]. Open and close the Front Cover. The display changes.
Y
N
Go to BSD 2.1 and troubleshoot the Front Cover Door Interlock Switch.

When the switch is ON, +24VDC is measured between P/J132-3 (+) on the L/H
Cover Interlock Switch and GND (-).
Y
N
Replace the L/H Cover Interlock Switch (PL 7.4).

Replace the MCU PWB (PL 11.1).

+24VDC is measured between P/J469-2 (+) on the Tray Module PWB and GND (-).
Y
N
Check the wire between P/J132-3 on the L/H Cover Interlock Switch and P/J469-2
on the Tray Module PWB for an open wire or poor contact.
Check the wire between P/J461-A2 on the Tray Module PWB and P/J404-A17 on the
MCU PWB for an open wire or poor contact. If the wire is good, replace the Tray Module
PWB (PL 11.3) and the MCU PWB (PL 11.1) in that order.
The problem can be a misalignment between the L/H Cover and the L/H Cover Interlock
Switch. Check the L/H Cover for an improper installation and the actuator for any problem, and
check for the improperly positioned L/H Cover Interlock Switch.

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Status Indicator RAPs

077-300 RAP, 077-301 RAP

077-302 RAP

077-303 RAP

BSD-ON:2.1 IOT Interlock Switching BSD

BSD-ON:2.1 IOT Interlock Switching BSD

The Right Hand Cover Interlock is open

Transfer Module 2 Interlock Open.

Initial Actions

Initial Actions

Switch the power off then on.

Switch the power off then on.

Check the opening/closing of the R/H Cover Interlock.

Check the opening/closing of the Transfer Module 2.

Procedure

Procedure

Execute DC330 [077-300 R/H Cover Interlock Switch]. Open and close the R/H Cover. The
display changes.
Y
N
+24VDC is measured between P/J112-2 (+) on the L/H Cover Interlock Switch and
GND (-).
Y
N
Check the wire between P/J466-1 on the Tray Module PWB and P/J112-2 on the R/
H Cover Interlock Switch for an open wire or poor contact.

Check the condition of the pushed in Transfer Module 2 Drawer Assembly (PL 4.1) The knob
of the Transfer Module 2 Drawer Assembly is locked.
Y
N
Push in the Transfer Module 2 Drawer Assembly and lock the knob.

When the switch is ON, +24VDC is measured between P/J112-1 (+) on the L/H
Cover Interlock Switch and GND (-).
Y
N
Replace the R/H Cover Interlock Switch (PL 7.4).
+24VDC is measured between P/J466-2 (+) on the Tray Module PWB and GND (-).
Y
N
Check the wire between P/J112-1 on the R/H Cover Interlock Switch and P/J466-2
on the Tray Module PWB for an open wire or poor contact.

Check the Marking Drawer Interlock connectors. Are the Marking Drawer Interlock connectors properly installed?
Y
N
Install the Marking Drawer Interlock properly.
Execute DC330 [077-302 Transfer Module 2 Interlock]. Pull out and push in the Transfer Module 2 Drawer Assembly again. The display changes.
Y
N
Go to BSD 2.1 and Troubleshoot the Transfer Module 2 Interlock circuit.
Replace the MCU PWB (PL 11.1).

Check the wire between P/J461-A1 on the Tray Module PWB and P/J404-A18 on the
MCU PWB for an open wire or poor contact. If the wire is good, replace the Tray Module
PWB (PL 11.3) and the MCU PWB (PL 11.1) in that order.
The problem can be a misalignment between the R/H Cover and the R/H Cover Interlock
Switch. Check the R/H Cover for an improper installation and the actuator for any problem, and
check for the improperly positioned R/H Cover Interlock Switch.

Status Indicator RAPs

077-302 RAP, 077-303 RAP

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077-304 RAP

077-312 RAP

BSD-ON:2.1 IOT Interlock Switching BSD

BSD-ON: CH 2.3, CH 3.X

The Tray 5/Bypass Cover Interlock is open

Feeder Communication Failure

Initial Actions

Initial Actions

Switch the power off then on.

Switch the power off, then on, if the problem still exists, continue with the RAP.

Check the opening/closing of the Tray 5/Bypass Cover Interlock.

Procedure
Procedure
Check the opening/closing of the Tray 5/Bypass Cover. The
opened/closed.
Y
N
Reinstall he Tray 5/Bypass Cover properly.

Tray

5/Bypass

Check the installation of the Tray 5/Bypass Interlock Switch (PL 3.2). The
Cover Interlock Switch is properly installed.
Y
N
Install the MSI Cover Interlock Switch properly.

Tray

Cover

be

5/Bypass

Connect the meter between JF05-1 (+) and JF04-2 (-) on the HCF PWB. There is +24 VDC
present
Y
N
Connect the meter between JF04-1 (+) and JF04-2 (-) on the HCF PWB. There is +24
VDC present
Y
N
Go to BSD 2.3 and check for an open wire between the HCF PWB and the IOT
Driver PWB.
Check F1 on the HCF PWB for an open. F1 is OK.
Y
N
Replace F1. If F1 blows again, go to BSD 2.3 and Wirenets 7.2.33 and check the
+24 VDC for a short circuit.

Execute DC330 [077-304 Tray 5/Bypass Cover Interlock]. Open and close the Tray 5/Bypass
Cover. The display changes.
Y
N
Go to BSD 2.1 and check the Tray 5/Bypass Cover Interlock Switch for an open circuit.
Replace the MCU PWB (PL 11.1).

Replace the HCF PWB (PL 11.3).

Connect the meter between P/J460-2 (+) and P/J460-3 (-) on the Tray Module PWB. There
is +24 VDC present
Y
N
Connect the meter between P/J460-1 (+) and P/J460-3 (-) on the Tray Module PWB.
There is +24 VDC present
Y
N
Go to BSD 2.3 and check for an open wire between the Tray Module PWB and the
Main LVPS.
Check F1 on the Tray Module PWB for an open. F1 is OK.
Y
N
Replace F1. If F1 blows again, go to BSD 2.3 and wirenet 7.2.28 and 7.2.29 and
check the +24 VDC for a short circuit.
Replace the Tray Module PWB (PL 11.3).
Replace the Tray Module PWB (PL 11.3), the HCF PWB (PL 18.8), and the MCU PWB (PL
11.3) in that order.

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Status Indicator RAPs

077-304 RAP, 077-312 RAP

077-909 RAP

077-967 RAP

BSD-ON:

BSD-ON:

One of the IOT sensors detected paper when power was turned on or when an interlock was
closed.

The specified paper type and the paper type being used are different.

Initial Actions
Initial Actions

Perform the following:

Perform the following:

Switch the power off then on.

Clear any paper jam.

Check if the Regi Sensor actuator is operating properly.

Switch the power off then on.

Check the paper type.

Check if the Regi Sensor actuator is operating properly.

Check the paper type settings.

Check for any light leaks.

Check for a change or drop in the power voltage at the customer site.

Procedure
Load the paper type selected. If problem still exists, replace the MCU PWB (PL 11.1).

Procedure
Execute DC330 [077-101 Regi Sensor]. Place paper in front of the Regi Sensor (PL 4.4). The
display changes.
Y
N
Go to BSD 8.10 and check the Regi Sensor for a short circuit.
Replace the MCU PWB (PL 11.1).

Status Indicator RAPs

077-909 RAP, 077-967 RAP

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077-968 RAP
BSD-ON:
The type of paper in the tray was changed.

Initial Actions
Perform the following:

Switch the power off then on.

Check if the Regi Sensor actuator is operating properly.

Check the paper type.

Check the paper type settings.

Procedure
Load the paper type selected. If problem still exists, replace the MCU PWB (PL 11.1).

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Status Indicator RAPs

077-968 RAP

Status Indicator RAPs

077-968 RAP

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078-100 RAP

078-101 RAP

BSD-ON:8.10 Registration BSD

BSD-ON:8.5 Tray 1, 2 Transportation BSD

The paper transported from tray 6 did not turn on the pre registration sensor within the specified time.

The tray 1 feed out sensor did not come on within the specified time after the start of feed from
Tray 6 (HCF).

Initial Actions

Initial Actions

Clear any jam and switch the power off then on.

Clear any paper jam and switch the power off then on.

Check for out-of-spec paper.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Paper Path for a foreign object/burr/piece of paper

Procedure

Procedure

Execute DC330 [077-100 Pre Reg. Sensor]. Place paper in front of the Pre Reg. Sensor. The
display changes.
Y
N
Go to BSD 8.10 and check the following for an open wire, short or poor contact:

Pre Regi Sensor P/J121-2 to IOT PWB P/J439-B5

Execute DC330 [071-101 Feed Out Sensor 1]. Move the actuator of the Tray 1 Feed Out Sensor manually or with paper. The display changes.
Y
N
Go to BSD 8.5 and check the following wires for an open wire, short or poor contact:

Feed Out Sensor 1 P/J133A-2 to MCU PWB P/J407-A12

Pre Regi Sensor P/J121-1 to IOT PWB P/J439-B6

Feed Out Sensor 1 P/J133A-1 to Tray Module PWB P/J407-A13

Pre Regi Sensor P/J121-3 to IOT PWB P/J439-B4

Feed Out Sensor 1 P/J133A-3 to Tray Module PWB P/J407-A11

If OK, replace the Pre Reg. Sensor (PL 4.5) before replacing the IOT Drive PWB (PL
11.1).
Execute DC330 [077-004 Pre Reg. Motor: 640mm/s]. There is operation noise from the Pre
Regi Motor.
Y
N
Check the wire-wound resistance of Pre Reg. Motor is approx. 0.8 ohms at the measurement points below.

P/J229-2 to pins 1/3

P/J229-5 to pins 4/6

If OK, go to BSD 8.9 and troubleshoot the Pre Reg. Motor circuit.
Execute DC330 [077-003 Takeaway Clutch 1]. There is operation noise from the Takeaway
Clutch 1.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Clutch 1 for an open.
Check the following:

Takeaway Rolls 1 and 2 and 3 for dirt/paper particles/wear/a poor rotation

Pre Regi Roll for dirt/paper particles/wear/a poor rotation

Drive gears for wear/breakage

HCF and IOT for a poor docking

HCF Transport Belt for poor tension

HCF Transport Roll for dirt/paper particles/wear/a poor rotation

HCF Takeaway Rolls 1-3 for dirt/ paper particles/wear/a poor rotation

HCF Exit Roll for dirt/ paper particles/wear/a poor rotation

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown.

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If OK, replace the Feed Out Sensor 1 (PL 2.16) before replacing the MCU PWB (PL 11.1).
Execute DC330 [077-001 Takeaway Motor]. There is operation noise from the Takeaway
Motor.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Circuit for an open.
Execute DC330 [077-003 Takeaway Clutch 1]. There is operation noise from the Takeaway
Clutch 1.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Clutch 1 for an open.
Check the following:

Takeaway Rolls 1 and 2 and 3 for dirt/paper particles/wear/a poor rotation

HCF and IOT for a poor docking

HCF Transport Belt for poor tension

HCF Transport Roll for dirt/paper particles/wear/a poor rotation

HCF Takeaway Rolls 1-3 for dirt/ paper particles/wear/a poor rotation

HCF Exit Roll for dirt/ paper particles/wear/a poor rotation

Drive gears for wear/breakage

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), Tray Module PWB (PL 11.3) and the MCU PWB (PL 11.1) one at a time in the order shown.

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Status Indicator RAPs

078-100 RAP, 078-101 RAP

078-102 RAP

078-151 RAP

BSD-ON:8.10 Registration BSD

BSD-ON:8.8 Single-Tray HCF Option (Tray 6) Paper Transportation BSD

The paper transported from tray 6 did not turn on the registration sensor within the specified
time.

The tray 6 feed out sensor did not come on within the specified time after the start of feed.

Initial Actions
Initial Actions

Clear any jam and switch the power off then on.

Clear any jam and switch the power off then on.

Check for out-of-spec paper.

Check for out-of-spec paper.

Paper Path for a foreign object/burr/piece of paper

Paper Path for a foreign object/burr/piece of paper

Procedure
Procedure
Execute DC330 [077-101 Reg. Sensor]. Place paper in front of the Reg. Sensor. The display
changes.
Y
N
Go to BSD 8.10 and check the following for an open wire, short or poor contact:

Regi Sensor P/J222-2 to IOT PWB P/J439-A9

Execute DC330 [078-101 Tray 6 Feed Out Sensor]. Move the actuator of the Tray 6 Feed Out
Sensor. The display changes.
Y
N
Go to BSD 8.10 and check the following for an open wire, short or poor contact:

Tray 6 Feed Out Sensor PF/JF67-2 to HCF PWB PF/JF01-2

Tray 6 Feed Out Sensor PF/JF67-1 to HCF PWB PF/JF01-3

Regi Sensor P/J222-1 to IOT PWB P/J439-A10

Tray 6 Feed Out Sensor PF/JF67-3 to HCF PWB PF/JF01-1

Regi Sensor P/J222-3 to IOT PWB P/J439-A8

If OK, replace the Tray 6 Feed Out Sensor (PL 18.7) before replacing the HCF PWB (PL
18.8).

If OK, replace the Reg. Sensor (PL 4.4) before replacing the IOT Drive PWB (PL 11.1).
Execute DC330 [077-004 Pre Reg. Motor: 640mm/s]. There is operation noise from the Pre
Regi Motor.
Y
N
Check the wire-wound resistance of Pre Reg. Motor is approx. 0.8 ohms at the measurement points below.

P/J229-2 to pins 1/3

Execute DC330 [078-007 Tray 6 Takeaway Motor: 640mm/s]. There is operation noise from
the Tray 6 Takeaway Motor.
Y
N
Check the wire-wound resistance of Pre Reg. Motor is approx. 0.8 ohms at the measurement points below.

PF/JF57-3 to pins 1/2

P/J229-5 to pins 4/6

If OK, go to BSD 8.9 and troubleshoot the Pre Reg. Motor circuit.
Check the following:

PF/JF57-4 to pins 5/6

If OK, go to BSD 8.8 and troubleshoot the Tray 6 Takeaway Motor circuit.
Execute DC330 [078-001 HCF1 Nudger Solenoid Low Power]. There is
from the HCF Nudger Solenoid (PL 18.4).
Y
N
Go to BSD 7.12 and troubleshoot the HCF Nudger Solenoid circuit.

Takeaway Rolls 1 and 2 and 3 for dirt/paper particles/wear/a poor rotation

Pre Regi Roll for dirt/paper particles/wear/a poor rotation

Drive gears for wear/breakage

Drawer Connectors J601 contact points for foreign objects/bent pins/burnout

If the results of the above checks are OK, replace Tray Module PWB (PL 11.3), IOT Driver
PWB (PL 11.1) and the MCU PWB (PL 11.1) one at a time in the order shown

operation

noise

Execute DC330 [077-003 Takeaway Clutch 1]. There is operation noise from the Takeaway
Clutch 1.
Y
N
Go to BSD 8.4 and check the Takeaway Motor Clutch 1 for an open.
Check the following:

Status Indicator RAPs

078-102 RAP, 078-151 RAP

Drive gears for wear/breakage

HCF and IOT for a poor docking

HCF Transport Belt for poor tension

HCF Transport Roll for dirt/paper particles/wear/a poor rotation

HCF Takeaway Rolls 1-3 for dirt/ paper particles/wear/a poor rotation

HCF Exit Roll for dirt/ paper particles/wear/a poor rotation

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If the results of the above checks are OK, replace HCF PWB (PL 18.8).

078-250 RAP
BSD-ON:7.12 Single-Tray HCF Option (Tray 6) Paper Stacking BSD
HCF Tray Lift failure. The Tray 6 Stack Height Sensor does not turn ON within the specified
time after the trays were inserted.

Initial Actions

Clear any jam and switch the power off then on.

Check the size of the paper in the tray.

Remove the foreign substances in the tray.

Procedure
Execute DC330 [078-004 Tray 6 Lift/Feed Motor]. There is operation noise from the Tray 6
Lift/Feed Motor.
Y
N
Check the wire-wound resistance of Tray 6 Lift/Feed Motor is approx. 0.8 ohms at the
measurement points below.

PF/JF58-2 to pins 1/3

PF/JF58-5 to pins 4/6

If OK, go to BSD 7.12 and troubleshoot the Tray 6 Lift/Feed Motor circuit.
Execute DC330 [078-201 Tray 6 Stack Height Sensor]. Place paper in front of the Tray 6 Stack
Height Sensor. The display changes.
Y
N
Go to BSD 7.14 and check the following for an open wire, short or poor contact:

Tray 6 Stack Height Sensor PF/JF60-2 to HCF PWB PF/JF02-8

Tray 6 Stack Height Sensor PF/JF60-1 to HCF PWB PF/JF02-9

Tray 6 Stack Height Sensor PF/JF60-3 to HCF PWB PF/JF02-7

If OK, replace the Tray 6 Stack Height Sensor (PL 18.5) before replacing the HCF PWB
(PL 18.8).
Check the following:

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Drive gears for wear/breakage

If the results of the above checks are OK, replace HCF PWB (PL 18.8), and the MCU
PWB (PL 11.1) one at a time in the order shown

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Status Indicator RAPs

078-151 RAP, 078-250 RAP

078-300 RAP

078-301 RAP

BSD-ON:2.4 DC Power Generation (INTLK +24 VDC) BSD

HCF Docking Interlock Open. The HCF and the IOT were undocked.

The HCF Top Cover Interlock is open.

Initial Actions

Procedure
Execute DC330 [078-300 HCF Top Cover Interlock]. Open and close the Transport Cover.
The display changes.
Y
N
+24VDC is measured between JF05-2 on the HCF PWB and GND.
Y
N
+24VDC is measured between JF05-1 on the HCF PWB and GND.
Y
N
+24VDC is measured between JF04-1 on the HCF PWB and GND.
Y
N
Refer to BSD 2.3, check the +24VDC circuit to JF04-1 on the HCF PWB.

Check that the HCF and the IOT are docked properly.

Switch the power OFF then ON.

Procedure
Execute DC330 [078-301 Docking Interlock Switch]. The display changes when the lever of
the Docking Interlock Switch (PL 18.8) is pushed.
Y
N
Go to BSD 2.4 and check the Docking Interlock Switch for an open circuit.
Replace the HCF PWB (PL 18.8).

Replace the HCF PWB (PL 18.8).

Check the wires between JF05-1 on the HCF PWB and FS001 on the HCF Top
Cover Interlock Switch, and between FS002 on the HCF Top Cover Interlock Switch
and JF05-2 on the HCF PWB for an open wire or poor contact. If the wires are good,
replace the HCF Top Cover Interlock Switch (PL 9.12).
Replace the HCF PWB (PL 18.8).
The problem could be misalignment between the HCF Top Cover and the HCF Top Cover
Interlock Switch. Check if the Switch/Cover is improperly installed and if the actuator is broken
or bent. If OK, replace the MCU PWB (PL 11.1).

Status Indicator RAPs

078-300 RAP, 078-301 RAP

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089-600 RAP

089-601 RAP

BSD-ON:9.24 Image Registration Control (1 Of 2) BSD

BSD-ON:9.25 Image Registration Control (2 Of 2) BSD

BSD-ON:9.25 Image Registration Control (2 Of 2) BSD

The Inner MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.

Incorrect Fast Scan positioning for the reference color Cyan was detected during fine adjustment.
NOTE: If more than one failure in Chain 089 occur at the same time, take action according to
the following priorities:

Initial Actions
Turn the power OFF then ON.
Remove and reinstall each Drum and Transfer Module.

Other failures may be corrected at the same time when correcting a failure of higher priority.
1.

(High) 089-616

2.

089-604, 605, 606, 607, 608, 609, 610, 611, 612, 613, 614, 615

3.

089-601, 602, 603

4.

089-600

5.

(Low) 089-617

Procedure
Check the installation of the MOB ADC Assy. The MOB ADC Assy properly installed.
Y
N
Install the MOB ADC Assy properly (PL 11.2).
Run dC675 Regi control setup cycle.Turn ON the power again. The same problem recurs.
Y
N
End

Initial Actions
Turn the power OFF then ON.

Replace the MOB ADC Assy (PL 11.2) and run dC675 Regi control setup cycle again.Turn ON
the power again. The same problem recurs.
Y
N
End

Remove and reinstall each Drum and Transfer Module.

Procedure
Perform ADJ 9.13 [Belt Edge Learn]. Run dC675 Regi control setup cycle.Turn ON the power
again. The same problem recurs.
Y
N
End
Run dC675 Regi control setup cycle again.Turn ON the power again. The
recurs.
Y
N
End

same

Replace the MCU PWB (PL 11.1).

problem

Go to 042-602 RAP Belt Edge Check RAP.

Launch
DocuColor 250

05/16/05
2-377

Status Indicator RAPs

089-600 RAP, 089-601 RAP

089-602 RAP

089-603 RAP

BSD-ON:9.24 Image Registration Control (1 Of 2) BSD

BSD-ON:9.25 Image Registration Control (2 Of 2) BSD

The CENTER MOB Sensor failed to detect the fine-adjustment patterns properly during fine
adjustment.

The OUTER MOB Sensor failed to detect the fine-adjustment patterns properly during fine
adjustment.

Initial Actions

NOTE: If more than one failure in Chain 089 occur at the same time, take action according to
the following priorities:

Turn the power OFF then ON.

Other failures may be corrected at the same time when correcting a failure of higher priority.
Remove and reinstall each Drum and Transfer Module.

1.

(High) 089-616

2.

089-604, 605, 606, 607, 608, 609, 610, 611, 612, 613, 614, 615

Procedure

3.

089-601, 602, 603

Check the installation of the MOB ADC Assy. The MOB ADC Assy properly installed.
Y
N
Install the MOB ADC Assy properly (PL 11.2).

4.

089-600

5.

(Low) 089-617

Run dC675 Regi control setup cycle.Turn ON the power again. The same problem recurs.
Y
N
End

Turn the power OFF then ON.

Replace the MOB ADC Assy (PL 11.2) and run dC675 Regi control setup cycle again.Turn ON
the power again. The same problem recurs.
Y
N
End

Procedure

Initial Actions
Remove and reinstall each Drum and the IBT Module.

Check the installation of the MOB ADC Assy. The MOB ADC Assy properly installed.
Y
N
Install the MOB ADC Assy properly (PL 11.2).

Replace the MCU PWB (PL 11.1).

Run dC675 Regi control setup cycle.Turn ON the power again. The same problem recurs.
Y
N
End
Replace the MOB ADC Assy (PL 11.2) and run dC675 Regi control setup cycle again.Turn ON
the power again. The same problem recurs.
Y
N
End
Replace the MCU PWB (PL 11.1).

Status Indicator RAPs

089-602 RAP, 089-603 RAP

05/16/05
2-378

Launch
DocuColor 250

A
Perform the following:

Replace the MCU PWB (PL 11.1).

089-604 RAP
BSD-ON:9.25 Image Registration Control (2 Of 2) BSD

Run dC675 Regi control setup cycle.

The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow
rough adjustment.

Initial Actions
Turn the power OFF then ON.
Remove and reinstall each Drum and IBT Module.

Procedure
Enter dc612, select test pattern 9, check the density of the color that failed. The
normal.
Y
N
Go to IQ1 IOT Image Quality Entry RAP.

density

is

Check the surface of the Transfer belt for even surface, scratches, or distortion around the
area where the failure occurred. The Transfer belt surface is OK.
Y
N
Replace the Transfer belt (PL 7.2).
NOTE: The distance between the Reg Control patches in the IN-OUT direction (304mm)
exceeds the A4L width (297mm).
Check the areas other than the paper path area on both sides of the Mag Roll.
Check the Mag Roll for proper condition, foreign substance, or distortion of the color for which
the failure occurred. The Mag Roll is OK.
Y
N
Replace the Developer Housing Kit (PL 6.6).
Ensure the connections and wires between the MCU PWB and the MOB ADC Assy are connected. The connections are OK.
Y
N
Connect P/J406, P/J616B properly.
Check P/J406, P/J616B for an open or short circuit. The harness is OK
Y
N
Repair the open circuit or short circuit.
Replace the Drum of the color for which the failure occurred.Turn ON the power again. The
problem recurs.
Y
N
End
Replace the MOB ADC Assy (PL 11.2). Run dC675 Reg control setup cycle. The same problem recurs.
Y
N
End
A
Launch
DocuColor 250

05/16/05
2-379

Status Indicator RAPs

089-604 RAP

A
Perform the following:

Replace the MCU PWB (PL 11.1).

089-605 RAP
BSD-ON:9.24 Image Registration Control (1 Of 2) BSD

Run dC675 Regi control setup cycle.

The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.

Initial Actions
Turn the power OFF then ON.
Remove and reinstall each Drum and IBT Module.

Procedure
Enter dc612, select test pattern 9, check the density of the color that failed. The
normal.
Y
N
Go to IQ1 IOT Image Quality Entry RAP.

density

is

Check the surface of the Transfer belt for even surface, scratches, or distortion around the
area where the failure occurred. The Transfer belt surface is OK.
Y
N
Replace the Transfer belt (PL 7.2).
NOTE: The distance between the Reg Control patches in the IN-OUT direction (304mm)
exceeds the A4L width (297mm).
Check the areas other than the paper path area on both sides of the Mag Roll.
Check the Mag Roll for proper condition, foreign substances, or distortion of the color for which
the failure occurred. The Mag Roll is OK.
Y
N
Replace the Developer Housing Kit (PL 6.6).
Ensure the connections and wires between the MCU PWB and the MOB ADC Assy are connected. The connections are OK.
Y
N
Connect P/J406, P/J616B properly.
Check P/J406, P/J616B for an open or short circuit. The harness is OK
Y
N
Repair the open circuit or short circuit.
Replace the Drum of the color for which the failure occurred.Turn ON the power again. The
problem recurs.
Y
N
End
Replace the MOB ADC Assy (PL 11.2). Run dC675 Reg control setup cycle. The same problem recurs.
Y
N
End
A
Status Indicator RAPs

089-605 RAP

05/16/05
2-380

Launch
DocuColor 250

A
Perform the following:

Replace the MCU PWB (PL 11.1).

089-606 RAP
BSD-ON:9.25 Image Registration Control (2 Of 2) BSD

Run dC675 Regi control setup cycle.

The OUTER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow
rough adjustment.

Initial Actions
Turn the power OFF then ON.
Remove and reinstall each Drum and IBT Module.

Procedure
Enter dc612, select test pattern 9, check the density of the color that failed. The
normal.
Y
N
Go to IQ1 IOT Image Quality Entry RAP.

density

is

Check the surface of the Transfer belt for even surface, scratches, or distortion around the
area where the failure occurred. The Transfer belt surface is OK.
Y
N
Replace the Transfer belt (PL 7.2).
NOTE: The distance between the Reg Control patches in the IN-OUT direction (304mm)
exceeds the A4L width (297mm).
Check the areas other than the paper path area on both sides of the Mag Roll.
Check the Mag Roll for proper condition, foreign substance, or distortion of the color for which
the failure occurred. The Mag Roll is OK.
Y
N
Replace the Developer Housing Kit (PL 6.6).
Ensure the connections and wires between the MCU PWB and the MOB ADC Assy are connected. The connections are OK.
Y
N
Connect P/J406, P/J616B properly.
Check P/J406, P/J616B for an open or short circuit. The harness is OK
Y
N
Repair the open circuit or short circuit.
Replace the Drum of the color for which the failure occurred.Turn ON the power again. The
problem recurs.
Y
N
End
Replace the MOB ADC Assy (PL 11.2). Run dC675 Reg control setup cycle. The same problem recurs.
Y
N
End
A
Launch
DocuColor 250

05/16/05
2-381

Status Indicator RAPs

089-606 RAP

A
Perform the following:

Replace the MCU PWB (PL 11.1).

089-607 RAP
BSD-ON:9.25 Image Registration Control (2 Of 2) BSD

Run dC675 Regi control setup cycle.

The INNER MOB Sensor failed to detect the rough-adjustment patterns correctly during
Magenta rough adjustment.

Initial Actions
Turn the power OFF then ON.
Remove and reinstall each Drum and IBT Module.

Procedure
Enter dc612, select test pattern 9, check the density of the color that failed. The
normal.
Y
N
Go to IQ1 IOT Image Quality Entry RAP.

density

is

Check the surface of the Transfer belt for even surface, scratches, or distortion around the
area where the failure occurred. The Transfer belt surface is OK.
Y
N
Replace the Transfer belt (PL 7.2).
NOTE: The distance between the Reg Control patches in the IN-OUT direction (304mm)
exceeds the A4L width (297mm).
Check the areas other than the paper path area on both sides of the Mag Roll.
Check the Mag Roll for proper condition, foreign substance, or distortion of the color for which
the failure occurred. The Mag Roll is OK.
Y
N
Replace the Developer Housing Kit (PL 6.6).
Ensure the connections and wires between the MCU PWB and the MOB ADC Assy are connected. The connections are OK.
Y
N
Connect P/J406, P/J616B properly.
Check P/J406, P/J616B for an open or short circuit. The harness is OK
Y
N
Repair the open circuit or short circuit.
Replace the Drum of the color for which the failure occurred.Turn ON the power again. The
problem recurs.
Y
N
End
Replace the MOB ADC Assy (PL 11.2). Run dC675 Reg control setup cycle. The same problem recurs.
Y
N
End
A
Status Indicator RAPs

089-607 RAP

05/16/05
2-382

Launch
DocuColor 250

A
Perform the following:

Replace the MCU PWB (PL 11.1).

089-608 RAP
BSD-ON:9.24 Image Registration Control (1 Of 2) BSD

Run dC675 Regi control setup cycle.

The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during
Magenta rough adjustment.

Initial Actions
Turn the power OFF then ON.
Remove and reinstall each Drum and IBT Module.

Procedure
Enter dC612, select test pattern 9, check the density of the color that failed. The
normal.
Y
N
Go to IQ1 IOT Image Quality Entry RAP.

density

is

Check the surface of the Transfer belt for even surface, scratches, or distortion around the
area where the failure occurred. The Transfer belt surface is OK.
Y
N
Replace the Transfer belt (PL 7.2).
NOTE: The distance between the Reg Control patches in the IN-OUT direction (304mm)
exceeds the A4L width (297mm).
Check the areas other than the paper path area on both sides of the Mag Roll.
Check the Mag Roll for proper condition, foreign substance, or distortion of the color for which
the failure occurred. The Mag Roll is OK.
Y
N
Replace the Developer Housing Kit (PL 6.6).
Ensure the connections and wires between the MCU PWB and the MOB ADC Assy are connected. The connections are OK.
Y
N
Connect P/J406, P/J616B properly.
Check P/J406, P/J616B for an open or short circuit. The harness is OK
Y
N
Repair the open circuit or short circuit.
Replace the Drum of the color for which the failure occurred.Turn ON the power again. The
problem recurs.
Y
N
End
Replace the MOB ADC Assy (PL 11.2). Run dC675 Reg control setup cycle. The same problem recurs.
Y
N
End
A
Launch
DocuColor 250

05/16/05
2-383

Status Indicator RAPs

089-608 RAP

A
Perform the following:

Replace the MCU PWB (PL 11.1).

089-609 RAP
BSD-ON:9.25 Image Registration Control (2 Of 2) BSD

Run dC675 Regi control setup cycle.

The OUTER MOB Sensor failed to detect the rough-adjustment patterns properly during
Magenta rough adjustment.

Initial Actions
Turn the power OFF then ON.
Remove and reinstall each Drum and IBT Module.

Procedure
Enter dC612, select test pattern 9, check the density of the color that failed. The
normal.
Y
N
Go to IQ1 IOT Image Quality Entry RAP.

density

is

Check the surface of the Transfer belt for even surface, scratches, or distortion around the
area where the failure occurred. The Transfer belt surface is OK.
Y
N
Replace the Transfer belt (PL 7.2).
NOTE: The distance between the Reg Control patches in the IN-OUT direction (304mm)
exceeds the A4L width (297mm).
Check the areas other than the paper path area on both sides of the Mag Roll.
Check the Mag Roll for proper condition, foreign substance, or distortion of the color for which
the failure occurred. The Mag Roll is OK.
Y
N
Replace the Developer Housing Kit (PL 6.6).
Ensure the connections and wires between the MCU PWB and the MOB ADC Assy are connected. The connections are OK.
Y
N
Connect P/J406, P/J616B properly.
Check P/J406, P/J616B for an open or short circuit. The harness is OK
Y
N
Repair the open circuit or short circuit.
Replace the Drum of the color for which the failure occurred.Turn ON the power again. The
problem recurs.
Y
N
End
Replace the MOB ADC Assy (PL 11.2). Run dC675 Reg control setup cycle. The same problem recurs.
Y
N
End
A
Status Indicator RAPs

089-609 RAP

05/16/05
2-384

Launch
DocuColor 250

A
Perform the following:

Replace the MCU PWB (PL 11.1).

089-610 RAP
BSD-ON:9.25 Image Registration Control (2 Of 2) BSD

Run dC675 Regi control setup cycle.

The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Cyan
rough adjustment.

Initial Actions
Turn the power OFF then ON.
Remove and reinstall each Drum and IBT Module.

Procedure
Enter dC612, select test pattern 9, check the density of the color that failed. The
normal.
Y
N
Go to IQ1 IOT Image Quality Entry RAP.

density

is

Check the surface of the Transfer belt for even surface, scratches, or distortion around the
area where the failure occurred. The Transfer belt surface is OK.
Y
N
Replace the Transfer belt (PL 7.2).
NOTE: The distance between the Reg Control patches in the IN-OUT direction (304mm)
exceeds the A4L width (297mm).
Check the areas other than the paper path area on both sides of the Mag Roll.
Check the Mag Roll for proper condition, foreign substance, or distortion of the color for which
the failure occurred. The Mag Roll is OK.
Y
N
Replace the Developer Housing Kit (PL 6.6).
Ensure the connections and wires between the MCU PWB and the MOB ADC Assy are connected. The connections are OK.
Y
N
Connect P/J406, P/J616B properly.
Check P/J406, P/J616B for an open or short circuit. The harness is OK
Y
N
Repair the open circuit or short circuit.
Replace the Drum of the color for which the failure occurred.Turn ON the power again. The
problem recurs.
Y
N
End
Replace the MOB ADC Assy (PL 11.2). Run dC675 Reg control setup cycle. The same problem recurs.
Y
N
End
A
Launch
DocuColor 250

05/16/05
2-385

Status Indicator RAPs

089-610 RAP

A
Perform the following:

Replace the MCU PWB (PL 11.1).

089-611 RAP
BSD-ON:9.24 Image Registration Control (1 Of 2) BSD

Run dC675 Regi control setup cycle.

The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during
Cyan rough adjustment.

Initial Actions
Turn the power OFF then ON.
Remove and reinstall each Drum and IBT Module.

Procedure
Enter dC612, select test pattern 9, check the density of the color that failed. The
normal.
Y
N
Go to IQ1 IOT Image Quality Entry RAP.

density

is

Check the surface of the Transfer belt for even surface, scratches, or distortion around the
area where the failure occurred. The Transfer belt surface is OK.
Y
N
Replace the Transfer belt (PL 7.2).
NOTE: The distance between the Reg Control patches in the IN-OUT direction (304mm)
exceeds the A4L width (297mm).
Check the areas other than the paper path area on both sides of the Mag Roll.
Check the Mag Roll for proper condition, foreign substance, or distortion of the color for which
the failure occurred. The Mag Roll is OK.
Y
N
Replace the Developer Housing Kit (PL 6.6).
Ensure the connections and wires between the MCU PWB and the MOB ADC Assy are connected. The connections are OK.
Y
N
Connect P/J406, P/J616B properly.
Check P/J406, P/J616B for an open or short circuit. The harness is OK
Y
N
Repair the open circuit or short circuit.
Replace the Drum of the color for which the failure occurred.Turn ON the power again. The
problem recurs.
Y
N
End
Replace the MOB ADC Assy (PL 11.2). Run dC675 Reg control setup cycle. The same problem recurs.
Y
N
End
A
Status Indicator RAPs

089-611 RAP

05/16/05
2-386

Launch
DocuColor 250

A
Perform the following:

Replace the MCU PWB (PL 11.1).

089-612 RAP
BSD-ON:9.25 Image Registration Control (2 Of 2) BSD

Run dC675 Regi control setup cycle.

The MOB Sensor OUT failed to detect the rough-adjustment patterns properly during Cyan
rough adjustment.

Initial Actions
Turn the power OFF then ON.
Remove and reinstall each Drum and IBT Module.

Procedure
Enter dC612, select test pattern 9, check the density of the color that failed. The
normal.
Y
N
Go to IQ1 IOT Image Quality Entry RAP.

density

is

Check the surface of the Transfer belt for even surface, scratches, or distortion around the
area where the failure occurred. The Transfer belt surface is OK.
Y
N
Replace the Transfer belt (PL 7.2).
NOTE: The distance between the Reg Control patches in the IN-OUT direction (304mm)
exceeds the A4L width (297mm).
Check the areas other than the paper path area on both sides of the Mag Roll.
Check the Mag Roll for proper condition, foreign substance, or distortion of the color for which
the failure occurred. The Mag Roll is OK.
Y
N
Replace the Developer Housing Kit (PL 6.6).
Ensure the connections and wires between the MCU PWB and the MOB ADC Assy are connected. The connections are OK.
Y
N
Connect P/J406, P/J616B properly.
Check P/J406, P/J616B for an open or short circuit. The harness is OK
Y
N
Repair the open circuit or short circuit.
Replace the Drum of the color for which the failure occurred.Turn ON the power again. The
problem recurs.
Y
N
End
Replace the MOB ADC Assy (PL 11.2). Run dC675 Reg control setup cycle. The same problem recurs.
Y
N
End
A
Launch
DocuColor 250

05/16/05
2-387

Status Indicator RAPs

089-612 RAP

A
Perform the following:

Replace the MCU PWB (PL 11.1).

089-613 RAP
BSD-ON:9.25 Image Registration Control (2 Of 2) BSD

Run dC675 Regi control setup cycle.

The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Black
rough adjustment.

Initial Actions
Turn the power OFF then ON.
Remove and reinstall each Drum and IBT Module.

Procedure
Enter dC612, select test pattern 9, check the density of the color that failed. The
normal.
Y
N
Go to IQ1 IOT Image Quality Entry RAP.

density

is

Check the surface of the Transfer belt for even surface, scratches, or distortion around the
area where the failure occurred. The Transfer belt surface is OK.
Y
N
Replace the Transfer belt (PL 7.2).
NOTE: The distance between the Reg Control patches in the IN-OUT direction (304mm)
exceeds the A4L width (297mm).
Check the areas other than the paper path area on both sides of the Mag Roll.
Check the Mag Roll for proper condition, foreign substance, or distortion of the color for which
the failure occurred. The Mag Roll is OK.
Y
N
Replace the Developer Housing Kit (PL 6.6).
Ensure the connections and wires between the MCU PWB and the MOB ADC Assy are connected. The connections are OK.
Y
N
Connect P/J406, P/J616B properly.
Check P/J406, P/J616B for an open or short circuit. The harness is OK
Y
N
Repair the open circuit or short circuit.
Replace the Drum of the color for which the failure occurred.Turn ON the power again. The
problem recurs.
Y
N
End
Replace the MOB ADC Assy (PL 11.2). Run dC675 Reg control setup cycle. The same problem recurs.
Y
N
End
A
Status Indicator RAPs

089-613 RAP

05/16/05
2-388

Launch
DocuColor 250

A
Perform the following:

Replace the MCU PWB (PL 11.1).

089-614 RAP
BSD-ON:9.24 Image Registration Control (1 Of 2) BSD

Run dC675 Regi control setup cycle.

The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during
Black rough adjustment.

Initial Actions
Turn the power OFF then ON.
Remove and reinstall each Drum and IBT Module.

Procedure
Enter dC612, select test pattern 9, check the density of the color that failed. The
normal.
Y
N
Go to IQ1 IOT Image Quality Entry RAP.

density

is

Check the surface of the Transfer belt for even surface, scratches, or distortion around the
area where the failure occurred. The Transfer belt surface is OK.
Y
N
Replace the Transfer belt (PL 7.2).
NOTE: The distance between the Reg Control patches in the IN-OUT direction (304mm)
exceeds the A4L width (297mm).
Check the areas other than the paper path area on both sides of the Mag Roll.
Check the Mag Roll for proper condition, foreign substance, or distortion of the color for which
the failure occurred. The Mag Roll is OK.
Y
N
Replace the Developer Housing Kit (PL 6.6).
Ensure the connections and wires between the MCU PWB and the MOB ADC Assy are connected. The connections are OK.
Y
N
Connect P/J406, P/J616B properly.
Check P/J406, P/J616B for an open or short circuit. The harness is OK
Y
N
Repair the open circuit or short circuit.
Replace the Drum of the color for which the failure occurred.Turn ON the power again. The
problem recurs.
Y
N
End
Replace the MOB ADC Assy (PL 11.2). Run dC675 Reg control setup cycle. The same problem recurs.
Y
N
End
A
Launch
DocuColor 250

05/16/05
2-389

Status Indicator RAPs

089-614 RAP

089-615 RAP
BSD-ON:9.25 Image Registration Control (2 Of 2) BSD
The MOB Sensor OUT failed to detect the rough-adjustment patterns properly during Black
rough adjustment.
NOTE: If more than one failure in Chain 089 occur at the same time, take action according to
the following priorities:

A
Replace the Drum of the color for which the failure occurred.Turn ON the power again. The
problem recurs.
Y
N
End
Replace the MOB ADC Assy (PL 11.2). Run dC675 Reg control setup cycle. The same problem recurs.
Y
N
End

Other failures may be corrected at the same time when correcting a failure of higher priority.
1.

(High) 089-616

2.

089-604, 605, 606, 607, 608, 609, 610, 611, 612, 613, 614, 615

Perform the following:

Replace the MCU PWB (PL 11.1).

3.

089-601, 602, 603

4.

089-600

5.

(Low) 089-617

Run dC675 Regi control setup cycle.

Initial Actions
Turn the power OFF then ON.
Remove and reinstall each Drum and IBT Module.

Procedure
Enter dC612, select test pattern 9, check the density of the color that failed. substance
sity is normal.
Y
N
Go to IQ1 IOT Image Quality Entry RAP.

den-

Check the surface of the Transfer belt for even surface, scratches, or distortion around the
area where the failure occurred. The Transfer belt surface is OK.
Y
N
Replace the Transfer belt (PL 7.2).
NOTE: The distance between the Reg Control patches in the IN-OUT direction (304mm)
exceeds the A4L width (297mm).
Check the areas other than the paper path area on both sides of the Mag Roll.
Check the Mag Roll for proper condition, foreign sustenance, or distortion of the color for which
the failure occurred. The Mag Roll is OK.
Y
N
Replace the Developer Housing Kit (PL 6.6).
Ensure the connections and wires between the MCU PWB and the MOB ADC Assy are connected. The connections are OK.
Y
N
Connect P/J406, P/J616B properly.
Check P/J406, P/J616B for an open or short circuit. The harness is OK
Y
N
Repair the open circuit or short circuit.

A
Status Indicator RAPs

089-615 RAP

05/16/05
2-390

Launch
DocuColor 250

A
Replace the MCU PWB (PL 11.1).

089-616 RAP
BSD-ON:9.24 Image Registration Control (1 Of 2) BSD
BSD-ON:9.25 Image Registration Control (2 Of 2) BSD
The calculated adjustment amount has exceeded the specifiable range.
NOTE: If more than one failure in Chain 089 occur at the same time, take action according to
the following priorities:
Other failures may be corrected at the same time when correcting a failure of higher priority.
1.

(High) 089-616

2.

089-604, 605, 606, 607, 608, 609, 610, 611, 612, 613, 614, 615

3.

089-601, 602, 603

4.

089-600

5.

(Low) 089-617

Initial Actions
Turn the power OFF then ON.
Remove and reinstall each Drum and IBT Module.

Procedure
Run dC675 Reg control setup cycle.
Identify the items that are out of the adjustable range from the following.

Fast Scan Margin: -4720 to +4720

Slow Scan Margin: -4720 to +4720

Skew: -540 to +540

Bow: -140 to +140

Fast Scan Magnification: -3040 to +3040

Fast Scan Horizontal Magnification: -660 to +660

The Fast Scan Margin, Slow Scan Margin, Fast Scan Magnification, or Fast Scan Horizontal Magnification is in the adjustable range.
Y
N
Replace the Drum of the relevant color. If the trouble persists, replace the ROS Assembly
(PL 5.1).
The Slow Scan Margin or Fast Scan Horizontal Magnification is in the adjustable range.
Y
N
Every color is aligned in the same direction.
Y
N
Replace the ROS Assembly of that color (PL 5.1).
Replace the MOB ADC Assy (PL 11.2) followed by the ROS Assembly for that color (PL
5.1).
The Slow Scan Margin is in the adjustable range.
Y
N
Replace the ROS Assembly of that color (PL 5.1).
A
Launch
DocuColor 250

05/16/05
2-391

Status Indicator RAPs

089-616 RAP

089-617 RAP
BSD-ON:9.24 Image Registration Control (1 Of 2) BSD
BSD-ON:9.25 Image Registration Control (2 Of 2) BSD
There was an error in the calculated adjustment value.
NOTE: If more than one failure in Chain 089 occur at the same time, take action according to
the following priorities:
Other failures may be corrected at the same time when correcting a failure of higher priority.
1.

(High) 089-616

2.

089-604, 605, 606, 607, 608, 609, 610, 611, 612, 613, 614, 615

3.

089-601, 602, 603

4.

089-600

5.

(Low) 089-617

Initial Actions
Turn the power OFF then ON.

Procedure
Check the connection of each connector of the MCU PWB and the ESS PWB. The
tors properly connected.
Y
N
Connect the connectors properly.

connec-

Turn ON the power again. The same problem recurs.

Y
N
End
Set the following NVM Values to 0.
dC131 [760-062]
dC131 [760-063]
dC131 [760-064]
dC131 [760-065]
dC131 [760-068]
dC131 [760-069]
Turn ON the power again. The same problem recurs.
Y
N
End
Replace the ESS PWB (PL 11.5) followed by the MCU PWB (PL 11.1).

Status Indicator RAPs

089-617 RAP

05/16/05
2-392

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A
Check the spiral shaft of the Charge Corotron Assembly for poor rotation and other mechanical
loads due to deformation/foreign objects. (PL 6.1)

091-311 RAP
BSD-ON:9.29 BCR And Corotron Cleaning Drive Control BSD
The voltage level of the CC cleaner position sensor did not change within the specified time
during a home position detection operation or cleaning operation.

Procedure
Remove the Drum Unit. Cheat the Front Door. Enter Diagnostics. Enter DC330 [091-009 BCR
CC Cleaner Motor: 1400pps (CW) High Current] and [091-010 BCR CC Cleaner Motor:
1400pps (CCW) High Current] alternately. The CC Cleaner Motor coupling at upper right
to the Drum shaft rotates.
Y
N
Open the PWB Chassis. +24VDC is measured between P/J250-1 on the CC Cleaner
Motor and GND.
Y
N
+24VDC is measured between P/J436-B15 on the IOT PWB and GND.
Y
N
+24VDC is measured between P/J430-8 on the IOT PWB and GND.
Y
N
Refer to BSD CH2.3, check the +24VDC circuit to P/J430-8 to the IOT
PWB.
Replace the IOT PWB (PL 2.1).
Check the wire between P/J436-B15 on the IOT PWB and P/J250-1 on the CC
Cleaner Motor for an open wire or poor contact.
Turn off the power. Disconnect Connector P/J436 from the IOT PWB. Measure the wirewound resistance of the CC Cleaner Motor: P/J436-B15 to pins B11/B12/B13/B14. Every
resistance is approximately 15 ohms.
Y
N
Check the following for an open wire or poor contact. If the wires are good, replace
the CC Cleaner Motor (PL11.6).

P/J436-B11 to CC Cleaner Motor P/J250-5

P/J436-B12 to CC Cleaner Motor P/J250-4

P/J436-B13 to CC Cleaner Motor P/J250-3

P/J436-B14 to CC Cleaner Motor P/J250-2

P/J436-B15 to CC Cleaner Motor P/J250-1

Disconnect and reconnect the cable between P/J431 on the IOT PWB and P/J401 on
the MCU PWB. If this does not resolve the problem, replace the Flexible Print Cable (PL
11.1), IOT PWB (PL 11.1) and MCU PWB (PL 11.1) in order.
Press the Stop button. Enter DC330[091-201] (CC Cleaner Position Sensor). Select Start.
Using a piece of paper, turn ON then OFF the sensor. The display changes between H and
L.
Y
N
Troubleshoot the CC Cleaner Position Sensor.

A
Launch
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05/16/05
2-393

Status Indicator RAPs

091-311 RAP

091-312 RAP

091-313 RAP

BSD-ON:9.8 Black Charging And Exposure BSD

BSD-ON:9.1 Drum Life Control (C,K) BSD

Charge (K) Preclean HVPS has failed.

BSD-ON:9.2 Drum Life Control (Y,M) BSD

Procedure

Drum cartridge CRUM ASIC communication Failure

Switch the power OFF then ON. 091-312 remains displayed.

Y
N
It is highly likely that the MCU PWB made a faulty detection due to some external noise or
internal discharge-related noise. Check if there are any noise sources around the
machine and if any abnormal discharge has occurred.
Open the PWB Chassis. +24VDC is measured between P/J584-1 and -2 on the Charge (K)
Preclean HVPS.
Y
N
+24VDC is measured between P/J410-B10 and -B9 on the MCU PWB.
Y
N
+24VDC is measured between J400-6 on the MCU PWB and GND.
Y
N
Refer to BSD CH2.3. Check the +24VDC circuit to J400-3 on the MCU PWB.
Replace the MCU PWB (PL 11.1).

Procedure
Switch the power OFF then ON. 091-313 remains displayed.
Y
N
It is highly likely that the MCU PWB made a faulty detection due to some external noise or
internal discharge-related noise. Check if there are any noise sources around the
machine and if any abnormal discharge has occurred.
Turn off the power. Disconnect and reconnect the following connectors:

P/J413 on MCU PWB

P/J171 on K, C, M, and Y Drum CRUM PWBs.

If the above action does not resolve the problem, replace the following in order:

Drum Cartridge (PL 6.1)

Drum CRUM PWB (PL 6.5)

MCU PWB (PL 11.1)

Check the wires between P/J410-B10 on the MCU PWB and P/J584-1 on the Charge (K)
Preclean HVPS, and between P/J410-B9 on the MCU PWB and P/J584-2 on the Charge
(K) Preclean HVPS for an open wire or poor contact.
Turn off the power. Check the following for continuity:

MCU PWB P/J410-B8 to Charge (K) Preclean HVPS P/J584-3

MCU PWB P/J410-B7 to Charge (K) Preclean HVPS P/J584-4

MCU PWB P/J410-B5 to Charge (K) Preclean HVPS P/J584-5

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.
Replace the Charge (K) Preclean HVPS (PL 11.2). If the problem persists, replace the MCU
PWB (PL 11.1).

Status Indicator RAPs

091-312 RAP, 091-313 RAP

05/16/05
2-394

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091-320 RAP

091-400 RAP

BSD-ON:9.8 Black Charging And Exposure BSD

BSD-ON:9.32 Waste Toner Disposal BSD

Charge Corotron Wire is broken.

The replacement date for Waste Toner Bottle (regular) is near.

Initial Actions

Initial Actions

Check the Charge Corotron Wire for contamination.

As the replacement date is near, replace the Waste Toner Bottle (PL 6.5) as required. If
this fail occurs after the replacement, perform the following procedure.

Procedure

Check that the light receiving and emitting areas of the Waste Toner Full Sensor are
clean.

Remove the Drum Cartridge. Check the CC Wire. The CC Wire is open.
Y
N
Open the PWB Chassis. The High Voltage Cords CC1 and CC2 on the HVPS are
properly connected.
Y
N
Reconnect the CC1 and CC2.
Replace the CC Connector (PL 11.2).
Replace the CC Wire (PL 6.1).

Procedure
Remove the R/H Cover. Remove the Waste Bottle Full Sensor along with the bracket. (Leave
the connectors as they are.) +3.3VDC is measured between P/J152-2 on the Waste Toner
Full Sensor and GND.
Y
N
+5VDC is measured between J403-A16 on the MCU PWB and GND.
Y
N
Replace the MCU PWB (PL 11.1).
Check the wire between P/J152-2 on the Waste Toner Full Sensor and J403-A16 on the
MCU PWB for an open wire or poor contact.
+5VDC is measured between P/J152-1 and -3 on the Waste Toner Full Sensor.
Y
N
+5VDC is measured between P/J469-3 and -1 on the Tray Module PWB.
Y
N
Refer to BSD CH2.2, check +5VDC circuit to P/J460-6 on the Tray Module PWB.
Check the wires between P/J469-3 on the Tray Module PWB and P/J152-1 on the Waste
Bottle Full Sensor, and between P/J469-1 on the Tray Module PWB and P/J152-3 on the
Waste Bottle Full Sensor for an open wire or poor contact.
Replace the Waste Bottle Full Sensor (PL 6.5).

Launch
DocuColor 250

05/16/05
2-395

Status Indicator RAPs

091-320 RAP, 091-400 RAP

091-401 RAP

091-403 RAP

BSD-ON:9.1 Drum Life Control (C,K) BSD

BSD-ON:9.8 Black Charging And Exposure BSD

The black drum cartridge is near the end-of-life.

The CC Assembly is near the end-of-life.

Initial Actions

Initial Actions

Switch the power off, then on. If problem still exists, replace the Black Drum Cartridge (PL 6.1).

Switch the power off, then on. If problem still exists, replace the Corotron Assembly (PL 6.1).

Procedure

Procedure

Ensure P410 on the MCU PWB on the MCU PWB (PL 11.1) is connected properly.

Replace the MCU PWB (PL 11.1)

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB K (PL 6.1).
Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB K (PL 6.1).

Status Indicator RAPs

091-401 RAP, 091-403 RAP

05/16/05
2-396

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DocuColor 250

091-404 RAP

091-411 RAP

BSD-ON:9.8 Black Charging And Exposure BSD

BSD-ON:9.2 Drum Life Control (Y,M) BSD

The CC Assembly has reached the end-of-life.

The yellow drum cartridge is near the end-of-life.

Initial Actions

Initial Actions

Switch the power off, then on. If problem still exists, replace the Corotron Assembly (PL 6.1).

Switch the power off, then on. If problem still exists, replace the Yellow Drum Cartridge (PL
6.1).

Procedure

Ensure P410 on the MCU PWB on the MCU PWB (PL 11.1) is connected properly.

Procedure

Replace the MCU PWB (PL 11.1)

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB Y (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB Y (PL 6.1).

Launch
DocuColor 250

05/16/05
2-397

Status Indicator RAPs

091-404 RAP, 091-411 RAP

091-421 RAP

091-431 RAP

BSD-ON:9.2 Drum Life Control (Y,M) BSD

BSD-ON:9.1 Drum Life Control (C,K) BSD

The magenta drum cartridge is near the end-of-life.

The cyan drum cartridge is near the end-of-life.

Initial Actions

Initial Actions

Switch the power off, then on. If problem still exists, replace the Magenta Drum Cartridge (PL
6.1).

Switch the power off, then on. If problem still exists, replace the Cyan Drum Cartridge (PL 6.1).

Procedure
Procedure

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB M (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB M (PL 6.1).

Status Indicator RAPs

091-421 RAP, 091-431 RAP

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB C (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB C (PL 6.1).

05/16/05
2-398

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091-910 RAP

091-911 RAP

BSD-ON:9.32 Waste Toner Disposal BSD

BSD-ON:9.32 Waste Toner Disposal BSD

The waste toner bottle is not present.

The waste toner bottle is full.

Procedure

Procedure

Execute DC330 [091-200 Waste Toner Bottle Sensor]. Remove and reinstall the Waste Bottle.
The display changes.
Y
N
Turn off the power. Check the following for continuity:

Execute DC330 [091-201 Waste Toner Near Full Sensor]. Actuate the Waste Bottle Full Sensor
(PL 6.5) with waste toner. The display changes.
Y
N
Remove the R/H Cover. Remove the Waste Toner Full Sensor along with the bracket.
(Leave the connectors as they are.) +3.3VDC is measured between P/J152-2 on the
Waste Bottle Full Sensor and GND.
Y
N
+3.3VDC is measured between J403-A16 on the MCU PWB and GND.
Y
N
Disconnect and reconnect the cable between J461 on the Tray Module PWB
and J403 on the MCU PWB. If this does not resolve the problem, replace the
Tray Module PWB (PL 11.3) before replacing the MCU PWB (PL 11.1).

Tray Module PWB P/J467-7 to Waste Bottle Set Sensor P/J153-1

Tray Module PWB P/J467-5 to Waste Bottle Set Sensor P/J153-3

Tray Module PWB P/J467-6 to Waste Bottle Set Sensor P/J153-2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.
Disconnect and reconnect the cable between P/J432 on the IOT PWB and P/J402 on the
MCU PWB. If this does not resolve the problem, replace the following in order:

Check the wire between P/J152-2 on the Waste Bottle Full Sensor and P/J469-1 on
the Tray Module PWB for an open wire or poor contact.

Waste Bottle Set Sensor (PL 6.11)

Tray Module PWB (PL 11.3)

MCU PWB (PL 11.1)

+5VDC is measured between P/J152-1 and -3 on the Waste Bottle Full Sensor.
Y
N
+5VDC is measured between P/J469-3 and -1 on the Tray Module PWB.
Y
N
Refer to BSD CH2.2, check +5VDC circuit to P/J460-6 on the Tray Module
PWB.

Check if the Bottle is properly installed; the Sensor actuator properly operates; the Sensor is
properly installed; and the Waste Toner Cover is properly installed.

Check the wires between P/J469-3 on the Tray Module PWB and P/J152-1 on the
Waste Bottle Full Sensor, and between P/J469-1 on the Tray Module PWB and P/
J152-3 on the Waste Bottle Full Sensor for an open wire or poor contact.
Replace the Waste Bottle Full Sensor (PL 11.2).
Replace the MCU PWB (PL 11.1)

Launch
DocuColor 250

05/16/05
2-399

Status Indicator RAPs

091-910 RAP, 091-911 RAP

091-913 RAP

091-914 RAP

BSD-ON:9.1 Drum Life Control (C,K) BSD

BSD-ON:9.1 Drum Life Control (C,K) BSD

The black drum cartridge (K) has reached the end-of-life.

Communication failure between the MCU and the black Drum CRUM

Initial Actions

Procedure

Switch the power off, then on. If problem still exists, replace the Black Drum Cartridge (PL 6.1).

Switch the power OFF then ON. 091-914 remains displayed.

Y
N
It is likely that the MCU PWB made a faulty detection due to external noise or internal discharge-related noise. Check if there are any noise sources around the machine or if any
abnormal discharge (arching) has occurred.

Procedure

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB K (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB K (PL 6.1).

Switch off the power. Disconnect and reconnect the following connectors:

P/J413 on the MCU PWB

P/J171K on the Drum CRUM PWB

If the above action does not resolve the problem, replace the following in order:

Status Indicator RAPs

091-913 RAP, 091-914 RAP

Drum Cartridge (K) (PL 6.1)

Drum CRUM PWB (PL 6.5)

MCU PWB (PL 11.1)

05/16/05
2-400

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091-915 RAP

091-916 RAP

BSD-ON:9.1 Drum Life Control (C,K) BSD

BSD-ON:9.1 Drum Life Control (C,K) BSD

The MCU detected incorrect data in the black drum cartridge CRUM.

BSD-ON:9.2 Drum Life Control (Y,M) BSD

Initial Actions

The CRUM authentication registration data on the drum cartridge is incorrect.

Switch the power off, then on. If problem still exists, replace the Black Drum Cartridge (PL 6.1).

Procedure

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB K (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB K (PL 6.1).

Launch
DocuColor 250

Initial Actions
Switch the power off, then on. If this does not resolve the problem, replace the Drum Cartridge
(Use a suitable Drum Cartridge K for the model).

Procedure

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB K (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB K (PL 6.1).

05/16/05
2-401

Status Indicator RAPs

091-915 RAP, 091-916 RAP

091-917 RAP

091-918 RAP

BSD-ON:9.2 Drum Life Control (Y,M) BSD

BSD-ON:9.2 Drum Life Control (Y,M) BSD

MCU cannot communicate with the CRUM in drum Y

Communication failure with the magenta Drum CRUM

Procedure

Procedure

Switch the power OFF then ON. 091-917 remains displayed.

Y
N
It is likely that the MCU PWB made a faulty detection due to external noise or internal discharge-related noise. Check if there are any noise sources around the machine or if any
abnormal discharge (arching) has occurred.

Switch the power OFF then ON. 091-918 remains displayed.

Y
N
It is likely that the MCU PWB made a faulty detection due to external noise or internal discharge-related noise. Check if there are any noise sources around the machine or if any
abnormal discharge (arching) has occurred.

Turn off the power. Disconnect and reconnect the following connectors:

Turn off the power. Disconnect and reconnect the following connectors:

P/J413 on the MCU PWB

P/J413 on the MCU PWB

P/J171Y on the Drum CRUM PWB

P/J171M on the Drum CRUM PWB

If the above action does not resolve the problem, replace the following in order:

If the above action does not resolve the problem, replace the following in order:

Drum Cartridge (Y) (PL 6.1)

Drum Cartridge (M) (PL 6.1)

Drum CRUM PWB (Y) (PL 6.5)

Drum CRUM PWB (M) (PL 6.5)

MCU PWB (PL 11.1)

MCU PWB (PL 11.1)

Status Indicator RAPs

091-917 RAP, 091-918 RAP

05/16/05
2-402

Launch
DocuColor 250

091-919 RAP

091-920 RAP

BSD-ON:9.1 Drum Life Control (C,K) BSD

BSD-ON:9.2 Drum Life Control (Y,M) BSD

Communication failure with the cyan Drum CRUM

The MCU detected incorrect data in the Yellow drum cartridge CRUM.

Procedure

Initial Actions

Switch the power OFF then ON. 091-919 remains displayed.

Y
N
It is likely that the MCU PWB made a faulty detection due to external noise or internal discharge-related noise. Check if there are any noise sources around the machine or if any
abnormal discharge (arching) has occurred.

Switch the power off, then on. If problem still exists, replace the Yellow Drum Cartridge (PL
6.1).

Procedure

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB Y (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB Y (PL 6.1).

Turn off the power. Disconnect and reconnect the following connectors:

P/J413 on the MCU PWB

P/J171M on the Drum CRUM PWB

If the above action does not resolve the problem, replace the following in order:

Drum Cartridge (C) (PL 6.1)

Drum CRUM PWB (C) (PL 6.5)

MCU PWB (PL 11.1)

Launch
DocuColor 250

05/16/05
2-403

Status Indicator RAPs

091-919 RAP, 091-920 RAP

091-921 RAP

091-922 RAP

BSD-ON:9.1 Drum Life Control (C,K) BSD

BSD-ON:9.2 Drum Life Control (Y,M) BSD

Drum CRUM is disconnected.

Wrong Data in magenta drum cartridge.

Initial Actions

Initial Actions

Switch the power off, then on. If problem still exists, replace the Black Drum Cartridge (PL 6.1).

Switch the power off, then on. If problem still exists, replace the Magenta Drum Cartridge (PL
6.1).

Procedure

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB K (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB K (PL 6.1).

Status Indicator RAPs

091-921 RAP, 091-922 RAP

Procedure

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB M (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB M (PL 6.1).

05/16/05
2-404

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DocuColor 250

091-923 RAP

091-924 RAP

BSD-ON:9.1 Drum Life Control (C,K) BSD

BSD-ON:9.2 Drum Life Control (Y,M) BSD

Wrong data in cyan drum cartridge.

The CRUM authentication registration data on the yellow drum cartridge is incorrect.

Initial Actions

Initial Actions

Switch the power off, then on. If problem still exists, replace the Cyan Drum Cartridge (PL 6.1).

Switch the power off, then on. If problem still exists, replace the Yellow Drum Cartridge (PL
6.1).

Procedure

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB C (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB C (PL 6.1).

Launch
DocuColor 250

Procedure

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB Y (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB Y (PL 6.1).

05/16/05
2-405

Status Indicator RAPs

091-923 RAP, 091-924 RAP

091-925 RAP

091-926 RAP

BSD-ON:9.2 Drum Life Control (Y,M) BSD

BSD-ON:9.1 Drum Life Control (C,K) BSD

Wrong data in yellow Magenta cartridge.

The CRUM authentication registration data on the cyan drum cartridge is incorrect.

Initial Actions

Initial Actions

Switch the power off, then on. If problem still exists, replace the Magenta Drum Cartridge (PL
6.1).

Switch the power off, then on. If problem still exists, replace the Cyan Drum Cartridge (PL 6.1).

Procedure
Procedure

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB M (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB M (PL 6.1).

Status Indicator RAPs

091-925 RAP, 091-926 RAP

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB C (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB C (PL 6.1).

05/16/05
2-406

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091-927 RAP

091-928 RAP

BSD-ON:9.2 Drum Life Control (Y,M) BSD

BSD-ON:9.2 Drum Life Control (Y,M) BSD

Yellow Drum CRUM is disconnected.

Magenta Drum CRUM is disconnected.

Initial Actions

Initial Actions

Switch the power off, then on. If problem still exists, replace the Yellow Drum Cartridge (PL
6.1).

Switch the power off, then on. If problem still exists, replace the Magenta Drum Cartridge (PL
6.1).

Procedure

Procedure

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB Y (PL 6.1).

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB M (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB Y (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB M (PL 6.1).

Launch
DocuColor 250

05/16/05
2-407

Status Indicator RAPs

091-927 RAP, 091-928 RAP

091-929 RAP

091-932 RAP

BSD-ON:9.1 Drum Life Control (C,K) BSD

BSD-ON:9.2 Drum Life Control (Y,M) BSD

Cyan Drum CRUM is disconnected.

The yellow drum cartridge (Y) has reached the end-of-life.

Initial Actions

Initial Actions

Switch the power off, then on. If problem still exists, replace the Cyan Drum Cartridge (PL 6.1).

Switch the power off, then on. If problem still exists, replace the Yellow Drum Cartridge (PL
6.1).

Procedure

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB C (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB C (PL 6.1).

Status Indicator RAPs

091-929 RAP, 091-932 RAP

Procedure

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB Y (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB Y (PL 6.1).

05/16/05
2-408

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091-933 RAP

091-934 RAP

BSD-ON:9.2 Drum Life Control (Y,M) BSD

BSD-ON:9.1 Drum Life Control (C,K) BSD

The magenta drum cartridge (M) has reached the end-of-life.

The cyan drum cartridge (C) has reached the end-of-life.

Initial Actions

Initial Actions

Switch the power off, then on. If problem still exists, replace the Magenta Drum Cartridge (PL
6.1).

Switch the power off, then on. If problem still exists, replace the Cyan Drum Cartridge (PL 6.1).

Procedure
Procedure

Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB M (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB M (PL 6.1).

Launch
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Ensure P413 on the MCU PWB (PL 11.1) is connected properly and the Xero CRUM
PWB C (PL 6.1).

Replace the MCU PWB (PL 11.1) before replacing the Xero CRUM PWB C (PL 6.1).

05/16/05
2-409

Status Indicator RAPs

091-933 RAP, 091-934 RAP

Status Indicator RAPs

091-933 RAP, 091-934 RAP

05/16/05
2-410

Launch
DocuColor 250

092-649 RAP

092-650 RAP

BSD-ON:CH 9.24

BSD-ON:CH 9.24

The MOB ADC Shutter remains open due to shutter failure.

The MOB ADC Shutter remains closed due to shutter failure.

Initial Actions

Initial Actions

Switch the power OFF then ON.

Switch the power OFF then ON.

Check the installation of the MOB ADC Assembly (PL 11.2).

Check the installation of the MOB ADC Assembly (PL 11.2).

Procedure

Procedure

Execute dC330 [092-005 ADC Shutter Close].Switch the power OFF then ON. 092-649 is still
present.
Y
N
It is highly likely that the MCU PWB made a faulty detection due to some external noise or
internal discharge-related noise. Check if there are any noise sources around the
machine and if any abnormal discharge has occurred.

Execute dC330 [092-004 ADC Shutter Close].Switch the power OFF then ON. 092-650 is still
present.
Y
N
It is highly likely that the MCU PWB made a faulty detection due to some external noise or
internal discharge-related noise. Check if there are any noise sources around the
machine and if any abnormal discharge has occurred.

Replace the MOB ADC Assembly (PL 11.2). Execute dC330 [092-004 ADC Shutter Open] and
dC330 [092-005 ADC Shutter Close] alternately. The ADC Shutter is operating properly.
Y
N
Replace the MCU PWB (PL 11.1).

Replace the MOB ADC Assembly (PL 11.2). Execute dC330 [092-005 ADC Shutter Closed]
and dC330 [092-004 ADC Shutter Open] alternately. The ADC Shutter is operating properly.
Y
N
Replace the MCU PWB (PL 11.1).

The ADC Shutter is now operating properly.

The ADC Shutter is now operating properly.

Launch
DocuColor 250

05/16/05
2-411

Status Indicator RAPs

092-649 RAP, 092-650 RAP

092-651 RAP

092-652 RAP

BSD-ON: CH9.24

BSD-ON: CH 9.24

The output read by ADC Sensor from the clean Photoreceptor surface is out of range
(100~1000) (in Mini-Setup).

The measured ADC Patch density is light. (Over 75% of Vclean)

Initial Actions
NOTE: This is a hidden failure. Therefore, even if this failure occurs, prints can be made.

Check the Toner Cartridge has toner and that no toner blocking has occurred on the path
to the Developer Unit.

Enter Diagnostics. Check dC122 Fail History. If either 093-311, 093-405 or 093-912 is
present, go to the appropriate RAP.

Initial Actions

Switch the power OFF then ON.

Check the installation of the MOB ADC Assembly (PL 11.2).

Procedure

Procedure
Switch off the power. Perform the following:

Check the ADC Sensor for dirt

Disconnect and reconnect ADC Sensor Connectors P/J136, and P/J616A on the MOB
ADC PWB.

Check for improperly installed/deformed ADC Sensor bracket.

Check the Drum surface for unevenness. (Replace the Drum Cartridge.)

Check the following for continuity: If the wires are good, replace the ADC Sensor (PL
11.2) and the MCU PWB (PL 11.1) in order.

MCU PWB J406-A5 to P136-4

MCU PWB J406-A3 to P136-6

MCU PWB J406-A4 to P136-5

MCU PWB J406-A8 to P136-1

Replace the MOB ADC Assembly (PL 11.2).

Enter Diagnostics. Select dC937 Procon ON Print. Check if the Transfer Belt has removed the
ADC patch. While running in diagnostics, check to see if the Transfer Belt is retracting. The
Transfer Belt operates normally.
Y
N
Troubleshoot the 1st BTR Retract Motor operation. (BSD CH9.23)
Switch the power OFF then ON. After approx. 10sec, execute dC330 [093-200 Low Toner Sensor Y]. The Indication is that Y toner exists.
Y
N
Replace the Toner Cartridge Y.
Execute dC330 [093-201 Low Toner Sensor M]. The display indicates High.
Y
N
Replace the Toner Cartridge M.
Execute dC330 [093-202 Low Toner Sensor C]. The display indicates High.
Y
N
Replace the Toner Cartridge C.
Execute dC330 [093-203 Low Toner Sensor K]. The display indicates High.
Y
N
Replace the Toner Cartridge K.
Switch off the power. Perform the following:

Status Indicator RAPs

092-651 RAP, 092-652 RAP

Check the ADC Sensor for dirt

Disconnect and reconnect ADC Sensor Connectors P/J136, and P/J616A on the MOB
ADC PWB.

Check for improperly installed/deformed ADC Sensor bracket.

Check the Drum surface for unevenness. (Replace the Drum Cartridge.)

Check the following for continuity: If the wires are good, replace the ADC Sensor (PL
11.2) and the MCU PWB (PL 11.1) in order.

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MCU PWB J406-A5 to P136-4

MCU PWB J406-A3 to P136-6

MCU PWB J406-A4 to P136-5

MCU PWB J406-A8 to P136-1

Launch
DocuColor 250

092-653 RAP

092-654 RAP

BSD-ON:9.14 Yellow, Magenta, Cyan Dev. Monitoring BSD

BSD-ON:9.14 Yellow, Magenta, Cyan Dev. Monitoring BSD

ATC SNR-Yellow output signal failure

ATC SNR-Magenta output signal failure

Procedure

Procedure

+5VDC is measured between P/J134Y-1 and -3 on the Yellow Developer Housing.

Y
N
+5VDC is measured between J413-A11 and -A9 on the MCU PWB.
Y
N
Replace the MCU PWB.

+5VDC is measured between P/J134M-1 and -3 on the Yellow Developer Housing.

Y
N
+5VDC is measured between J413-A14 and -A12 on the MCU PWB.
Y
N
Replace the MCU PWB.

Check the wires between J413-A11 on the MCU PWB and P/J134Y-1 on the Yellow
Developer Housing, and between J413-A9 on the MCU PWB and P/J134Y-3 on the Yellow Developer Housing for an open wire or poor contact.

Check the wires between J413-A11 on the MCU PWB and P/J134M-1 on the Yellow
Developer Housing, and between J413-A9 on the MCU PWB and P/J134M-3 on the Yellow Developer Housing for an open wire or poor contact.

Check the wires between J413-A10 on the MCU PWB and P/J134Y-2 on the Yellow Developer
Housing for an open wire or poor contact.
If the above action does not resolve the problem, replace in the following in order:

Check the wires between J413-A13 on the MCU PWB and P/J134M-2 on the Yellow Developer
Housing for an open wire or poor contact.
If the above action does not resolve the problem, replace in the following in order:

Yellow Developer Housing (PL 6.6)

Magenta Developer Housing (PL 6.6)

MCU PWB (PL 11.1)

MCU PWB (PL 11.1)

Launch
DocuColor 250

05/16/05
2-413

Status Indicator RAPs

092-653 RAP, 092-654 RAP

092-655 RAP

092-656 RAP

BSD-ON:9.14 Yellow, Magenta, Cyan Dev. Monitoring BSD

BSD-ON:9.12 Black Development BSD

ATC SNR-Cyan output signal failure

ATC SNR-black output signal failure

Procedure

Procedure

+5VDC is measured between P/J134C-1 and -3 on the Yellow Developer Housing.

Y
N
+5VDC is measured between J413-A5 and -A3 on the MCU PWB.
Y
N
Replace the MCU PWB.

+5VDC is measured between P/J134K-1 and -3 on the Yellow Developer Housing.

Y
N
+5VDC is measured between J413-A8 and -A6 on the MCU PWB.
Y
N
Replace the MCU PWB.

Check the wires between J413-A11 on the MCU PWB and P/J134C-1 on the Yellow
Developer Housing, and between J413-A9 on the MCU PWB and P/J134C-3 on the Yellow Developer Housing for an open wire or poor contact.

Check the wires between J413-A11 on the MCU PWB and P/J134K-1 on the Yellow
Developer Housing, and between J413-A9 on the MCU PWB and P/J134K-3 on the Yellow Developer Housing for an open wire or poor contact.

Check the wires between J413-A4 on the MCU PWB and P/J134C- 2 on the Yellow Developer
Housing for an open wire or poor contact.
If the above action does not resolve the problem, replace in the following in order:

Check the wires between J413-A10 on the MCU PWB and P/J134K-2 on the Yellow Developer
Housing for an open wire or poor contact.
If the above action does not resolve the problem, replace in the following in order:

Cyan Developer Housing (PL 6.6)

Black Developer Housing (PL 6.6)

MCU PWB (PL 11.1)

MCU PWB (PL 11.1)

Status Indicator RAPs

092-655 RAP, 092-656 RAP

05/16/05
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Launch
DocuColor 250

092-657 RAP

092-658 RAP

BSD-ON:9.14 Yellow, Magenta, Cyan Dev. Monitoring BSD

BSD-ON:9.14 Yellow, Magenta, Cyan Dev. Monitoring BSD

The amplitude of ATC Yellow Sensor output is smaller (<10).

The amplitude of ATC Magenta Sensor output is smaller (<10).

NOTE: This is a hidden failure. Therefore, even if this failure occurs, prints can be made.

NOTE: This is a hidden failure. Therefore, even if this failure occurs, prints can be made.

Procedure

Procedure

Enter the Diagnostics. Check the value in dC131[752-130] (ATC Average Output). The value
is 1022 or more.
Y
N
The value is 150 or less.
Y
N
Check the following: If the circuits are good, replace the Yellow Developer Housing
(PL 6.6).

Enter the Diagnostics. Check the value in dC131[752-130] (ATC Average Output). The value
is 1022 or more.
Y
N
The value is 150 or less.
Y
N
Check the following: If the circuits are good, replace the Yellow Developer Housing
(PL 6.6).

MCU PWB P/J413-A10 to ATC Sensor P/J134Y-2

MCU PWB P/J413-A13 to ATC Sensor P/J134M-2

MCU PWB P/J413-A9 to ATC Sensor P/J134Y-1

MCU PWB P/J413-A12 to ATC Sensor P/J134M-1

MCU PWB P/J413-A11 to ATC Sensor P/J134Y-3

MCU PWB P/J413-A14 to ATC Sensor P/J134M-3

If the problem persists, replace the MCU PWB (PL 11.1).

If the problem persists, replace the MCU PWB (PL 11.1).

Turn off the power. Disconnect P/J436 from the IOT PWB. Measure the resistance
between Connector Pin P/J436-A13 and the frame. The resistance is 10 ohms or less.
Y
N
Check if the cable is properly connected between P/J432 on the IOT PWB and P/
J402 on the MCU PWB. If no problem is found, replace the Yellow Dispense Motor
(PL 6.4), Flexible Print Cable (PL 14.2), IOT Drive PWB (PL 11.1) and MCU PWB
(PL 11.1) in that order.

Turn off the power. Disconnect P/J436 from the IOT PWB. Measure the resistance
between Connector Pin P/J436-A11 and the frame. The resistance is 10 ohms or
less.
Y
N
Check if the cable is properly connected between P/J432 on the IOT PWB and P/
J402 on the MCU PWB. If no problem is found, replace the Magenta Dispense Motor
(PL 6.4), Flexible Print Cable (PL 14.2), IOT Drive PWB (PL 11.1) and MCU PWB
(PL 11.1) in that order.

Check the wire between P/J436-A13 and Dispense Motor P/J201Y-2 for a short to the
frame.

Check the wire between P/J436-A11 and Dispense Motor P/J201M-2 for a short to the
frame.

Check the following:

The Yellow Toner Cartridge has toner and that no toner blocking has occurred on the path
to the Deve Unit.

Enter Diagnostics. Check dC122 Fail History. If code 093-314, 093-320 or 93-423 is
present, go to the appropriate RAP.

Replace the Developer Housing Kit (Y) (PL 6.6) followed by the MCU PWB (PL 11.1).

Launch
DocuColor 250

Check the following:

The Magenta Toner Cartridge has toner and that no toner blocking has occurred on the
path to the Deve Unit.

Enter Diagnostics. Check dC122 Fail History. If code 093-315, 093-320 or 93-424 is
present, go to the appropriate RAP.

Replace the Developer Housing Kit (M) (PL 6.6) followed by the MCU PWB (PL 11.1).

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Status Indicator RAPs

092-657 RAP, 092-658 RAP

092-659 RAP

092-660 RAP

BSD-ON:9.14 Yellow, Magenta, Cyan Dev. Monitoring BSD

BSD-ON:9.12 Black Development BSD

The amplitude of ATC Cyan Sensor output is smaller (<10).

The amplitude of ATC Black Sensor output is smaller (<10).

NOTE: This is a hidden failure. Therefore, even if this failure occurs, prints can be made.

NOTE: This is a hidden failure. Therefore, even if this failure occurs, prints can be made.

Procedure

Procedure

Enter the Diagnostics. Check the value in dC131[752-130] (ATC Average Output). The value
is 1022 or more.
Y
N
The value is 150 or less.
Y
N
Check the following: If the circuits are good, replace the Cyan Developer Housing
(PL 6.6).

Enter the Diagnostics. Check the value in dC131[752-130] (ATC Average Output). The value
is 1022 or more.
Y
N
The value is 150 or less.
Y
N
Check the following: If the circuits are good, replace the Black Developer Housing
(PL 6.6).

MCU PWB P/J413-A4 to ATC Sensor P/J134C-2

MCU PWB P/J413-A7 to ATC Sensor P/J134K-2

MCU PWB P/J413-A3 to ATC Sensor P/J134C-1

MCU PWB P/J413-A8 to ATC Sensor P/J134K-1

MCU PWB P/J413-A5 to ATC Sensor P/J134C-3

MCU PWB P/J46-A14 to ATC Sensor P/J134K-3

If the problem persists, replace the MCU PWB (PL 11.1).

If the problem persists, replace the MCU PWB (PL 11.1).

Turn off the power. Disconnect P/J436 from the IOT PWB. Measure the resistance
between Connector Pin P/J436-A9 and the frame. The resistance is 10 ohms or less.
Y
N
Check if the cable is properly connected between P/J432 on the IOT PWB and P/
J402 on the MCU PWB. If no problem is found, replace the Magenta Dispense Motor
(PL 6.4), Flexible Print Cable (PL 14.2), IOT Drive PWB (PL 11.1) and MCU PWB
(PL 11.1) in that order.

Turn off the power. Disconnect P/J436 from the IOT PWB. Measure the resistance
between Connector Pin P/J436-A7 and the frame. The resistance is 10 ohms or less.
Y
N
Check if the cable is properly connected between P/J432 on the IOT PWB and P/
J402 on the MCU PWB. If no problem is found, replace the Magenta Dispense Motor
(PL 6.4), Flexible Print Cable (PL 14.2), IOT Drive PWB (PL 11.1) and MCU PWB
(PL 11.1) in that order.

Check the wire between P/J436-A9 and Dispense Motor P/J201C-2 for a short to the
frame.

Check the wire between P/J436-A7 and Dispense Motor P/J201K-2 for a short to the
frame.

Check the following:

Check the following:

The Cyan Toner Cartridge has toner and that no toner blocking has occurred on the path
to the Deve Unit.

Enter Diagnostics. Check dC122 Fail History. If code 093-316, 093-320 or 93-425 is
present, go to the appropriate RAP.

Go to CH9.10 and check the Developer Drive (K) Clutch for an open circuit.

Enter Diagnostics. Check dC122 Fail History. If code 093-317, 93-421, or 093-422 is
present, go to the appropriate RAP.

Replace the Developer Housing Kit (K) (PL 6.6) followed by the MCU PWB (PL 11.1).

Replace the Developer Housing Kit (C) (PL 6.6) followed by the MCU PWB (PL 11.1).

Status Indicator RAPs

092-659 RAP, 092-660 RAP

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The Toner Cartridge has toner and that no toner blocking has occurred on the path to the
Deve Unit.

Launch
DocuColor 250

092-661 RAP

092-662 RAP

BSD-ON: CH9.25

BSD-ON: CH9.25

The temperature output of the environment sensor was not in the appropriate range (140 ~
896).

The humidity output of the environment sensor was not in the appropriate range (30 ~ 607).
NOTE: This is a hidden failure. Therefore, even if this failure occurs, prints can be made.

NOTE: This is a hidden failure. Therefore, even if this failure occurs, prints can be made.

Initial Actions

Initial Actions
Check that the Drawer Connectors ( P602) on the Marking Drawer and the main unit are free
from bent pins, foreign objects, burnouts, etc.

Check that the Drawer Connectors ( P602) on the Marking Drawer and the main unit are free
from bent pins, foreign objects, burnouts, etc.

Procedure
Procedure
Open the Front Door. Remove the Marking Drawer Front Cover.
+5VDC is measured
between P/J135-1 and -3 on the Environment Sensor.
Y
N
+5VDC is measured between P/J406-B4 and -B2 on the MCU PWB.
Y
N
+5VDC is measured between J400-2 on the MCU PWB and GND.
Y
N
Refer to BSD CH2.2, check the +5VDC circuit to J400-2 on the MCU PWB.

Open the Front Door. Remove the Marking Drawer Front Cover.
+5VDC is measured
between P/J135-1 and -3 on the Environment Sensor.
Y
N
+5VDC is measured between P/J406-B4 and -B2 on the MCU PWB.
Y
N
+5VDC is measured between J400-2 on the MCU PWB and GND.
Y
N
Refer to BSD CH2.2, check the +5VDC circuit to J400-2 on the MCU PWB.
Replace the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

Check the wires between J135-1 on the Environment Sensor and P/J406-B4 on the MCU
PWB, and between J135-3 on the Environment Sensor and P/J406-B2 on the MCU PWB
for an open wire or poor contact.

Check the wires between J135-1 on the Environment Sensor and J406-B4 on the MCU
PWB, and between J135-3 on the Environment Sensor and J406-B2 on the MCU PWB
for an open wire or poor contact.
Check Environment Sensor J135-4 to MCU PWB P/J406-B1 for continuity. If the wire is good,
replace the MOB ADC Assembly (PL 11.2) before replacing the MCU PWB (PL 11.1).

Launch
DocuColor 250

Check Environment Sensor J135-2 to MCU PWB P/J406-B1 for continuity. If the wire is good,
replace the MOB ADC Assembly (PL 11.2) before replacing the MCU PWB (PL 11.1).

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Status Indicator RAPs

092-661 RAP, 092-662 RAP

092-663 RAP
BSD-ON:CH9.12
The two levels of ADC Patch density created in Mini-Setup: high (LD_OUT+60) and low
(LD_OUT-60) are reversed.
NOTE: This is a hidden failure. Therefore, even if this failure occurs, prints can be made.

Procedure
Enter DC612 Test Pattern Print. Output the Full Page Halftone. If the density is badly uneven,
replace the following in order:

Drum Cartridge (PL 6.1)

Developer Housing (PL 6.6)

Deve Bias (K) HVPS (PL 11.2)

Clean or replace the Transfer belt (PL 7.3).

Replace the MOB ADC Assembly (PL 11.2)

Replace the MCU PWB (PL 11.1).

Status Indicator RAPs

092-663 RAP

05/16/05
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Launch
DocuColor 250

093-300 RAP

093-313 RAP

BSD-ON: CH2.1

BSD-ON:9.15 Toner Dispense Control (1 Of 3) BSD

Marking Drawer Interlock Open

The Low Toner Sensor failed to detect any toner after the Toner Cartridge Motor operated for
20sec and aborted the refilling operation.

Initial Actions
Initial Actions

Turn the power OFF then ON.

Check the Toner Cartridges for defects.

Procedure
Procedure

Check the Marking Drawer. The Marking Drawer is installed in the correct position.
Y
N
Push the Marking Drawer into the proper position.
Execute DC330 [093-206 Marking Drawer Interlock]. The status indicates Closed.
Y
N
Go to BSD 2.1 and check the connector between the Marking Drawer Interlock and the
MCU PWB. If OK, Replace the MCU PWB (PL 11.1).
Replace the MCU PWB (PL 11.1).

Check the exterior of the Toner Cartridges. The Toner Cartridges are in proper condition
without distortion or damage.
Y
N
Replace the defective Toner Cartridge (PL 6.1).
Go to BSD 9.16 and check the connectors connecting the Dispense Motor (PL 6.4), the IOT
PWB (PL 11.1) and the MCU PWB (PL 11.1). Each connector is connected properly.
Y
N
Reseat connectors as necessary.
Go to BSD 9.15 and check the connectors connecting the Low Toner Sensor (PL 6.4), the Low
Toner Sensor PWB (PL 6.3) and the MCU PWB (PL 11.1). Each connector is connected
properly.
Y
N
Reseat connectors as necessary.
Check the transport path in the Toner Cartridges for damage. The transport path of the
Toner Cartridges is undamaged.
Y
N
Replace the Toner Cartridge (PL 6.1) and damaged parts.
Replace the MCU PWB (PL 11.1).

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Status Indicator RAPs

093-300 RAP, 093-313 RAP

A
Remove the Low Toner Sensor Y. There is any toner on the detection area of the Low
Toner Sensor.
Y
N
Check for toner blocking, poor Auger rotation, gears binding, etc. Replace defective parts,
if any (PL 6.4).

093-314 RAP
BSD-ON:9.15 Toner Dispense Control (1 Of 3) BSD, CH9.16
Yellow Dispense failure.

Procedure

Replace the Low Toner Sensor Y (PL 6.4).

Enter the Diagnostics. Enter DC330 [093-006] (Yellow Dispense Motor). Select Start. Dispense Motor is heard rotating. (ON duration is 2 sec.)
Y
N
Open the PWB Chassis. (REP2.1.1) +24VDC is measured between P/J430-8 (+) on
the IOT PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +24VDC circuit to P/J430-6 on the IOT PWB.
Turn off the power. Disconnect Connectors P/J201Y on the Dispense Motor. Measure the
wire-wound resistance of the Dispense Motor. The resistance between P/J201Y-1 and
-2 pins is between 22.0 and 27.0 ohms.
Y
N
Replace the Yellow Dispense Motor (PL6.4).
Check the following for continuity:

IOT PWB P/J436-A14 to Dispense Motor J201Y-1

IOT PWB P/J436-A13 to Dispense Motor J201Y-2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.
Perform the following:

Disconnect and reconnect the cable between P/J432 on the IOT PWB and P/J402
on the MCU PWB.

Remove the Yellow Toner Dispenser. (REPX.X) Check that there is no such load as
poor Auger rotation, toner blocking and Drive gears binding.

If no problem is found, replace the Flexible Print Cable (PL 11.1), IOT PWB (PL 11.1) and
MCU PWB (PL 11.1) in that order.
+5VDC is measured between Connectors P/J653A-1 (+) and -2 (-) on the Low Toner
Sensor PWB.
Y
N
+5VDC is measured between P/J414-B4 (+) and -B5 (-) on the MCU PWB.
Y
N
+5VDC is measured between P/J400-2 (+) on the MCU PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +5VDC circuit to P/J400-2 on the MCU PWB.
Replace the MCU PWB (PL11.1).
Check the wires between P/J414-B4 on the MCU PWB and Connector P/J653A-2, and
between P/J414-B5 on the MCU PWB and Connector P/J653A-1 for an open wire or
poor contact.
A
Status Indicator RAPs

093-314 RAP

05/16/05
2-420

Launch
DocuColor 250

A
Remove the Low Toner Sensor M. There is any toner on the detection area of the Low
Toner Sensor.
Y
N
Check for toner blocking, poor Auger rotation, gears binding, etc. Replace defective parts,
if any (PL 6.4).

093-315 RAP
BSD-ON:9.15 Toner Dispense Control (1 Of 3) BSD, CH9.16
Magenta Dispense failure.

Procedure

Replace the Low Toner Sensor M (PL 6.4).

Enter the Diagnostics. Enter DC330 [093-007] (Magenta Dispense Motor). Select Start. Dispense Motor is heard rotating. (ON duration is 2 sec.)
Y
N
Open the PWB Chassis. (REP2.1.1) +24VDC is measured between P/J430-8 (+) on
the IOT PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +24VDC circuit to P/J430-6 on the IOT PWB.
Turn off the power. Disconnect Connectors P/J201M on the Dispense Motor. Measure
the wire-wound resistance of the Dispense Motor. The resistance between P/J201M-1
and -2 pins is between 22.0 and 27.0 ohms.
Y
N
Replace the Magenta Dispense Motor (PL6.4).
Check the following for continuity:

IOT PWB P/J436-A12 to Dispense Motor P/J201M-1

IOT PWB P/J436-A11 to Dispense Motor P/J201M-2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.
Perform the following:

Disconnect and reconnect the cable between P/J432 on the IOT PWB and P/J402
on the MCU PWB.

Remove the Magenta Toner Dispenser. (REPX.X) Check that there is no such load
as poor Auger rotation, toner blocking and Drive gears binding.

If no problem is found, replace the Flexible Print Cable (PL 11.1), IOT PWB (PL 11.1) and
MCU PWB (PL 11.1) in that order.
+5VDC is measured between Connectors P/J653A-1 (+) and -2 (-) on the Low Toner
Sensor PWB.
Y
N
+5VDC is measured between P/J414-B4 (+) and -B5 (-) on the MCU PWB.
Y
N
+5VDC is measured between P/J400-2 (+) on the MCU PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +5VDC circuit to J400-2 on the MCU PWB.
Replace the MCU PWB (PL 11.1).
Check the wires between P/J414-B4 on the MCU PWB and Connector P/J653A-2, and
between P/J414-B5 on the MCU PWB and Connector J653A-1 for an open wire or poor
contact.
A
Launch
DocuColor 250

05/16/05
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Status Indicator RAPs

093-315 RAP

A
Remove the Low Toner Sensor C. There is any toner on the detection area of the Low
Toner Sensor.
Y
N
Check for toner blocking, poor Auger rotation, gears binding, etc. Replace defective parts,
if any (PL 6.4).

093-316 RAP
BSD-ON:9.15 Toner Dispense Control (1 Of 3) BSD, CH9.16
Cyan Dispense failure.

Procedure

Replace the Low Toner Sensor C (PL 6.4).

Enter the Diagnostics. Enter DC330 [093-008] (Cyan Dispense Motor). Select Start. Dispense Motor is heard rotating. (ON duration is 2 sec.)
Y
N
Open the PWB Chassis. +24VDC is measured between P/J430-8 (+) on the IOT PWB
and GND (-).
Y
N
Refer to BSD CH2.2, check the +24VDC circuit to P/J430-6 on the IOT PWB.
Turn off the power. Disconnect Connectors P/J201C on the Dispense Motor. Measure the
wire-wound resistance of the Dispense Motor. The resistance between P201M-1 and -2
pins is between 22.0 and 27.0 ohms.
Y
N
Replace the Cyan Dispense Motor (PL 6.4).
Check the following for continuity:

IOT PWB P/J436-A10 to Dispense Motor P/J201C-1

IOT PWB P/J436-A9 to Dispense Motor P/J201C-2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.
Perform the following:

Disconnect and reconnect the cable between P/J432 on the IOT PWB and P/J402
on the MCU PWB.

Remove the Cyan Toner Dispenser. (REPX.X) Check that there is no such load as
poor Auger rotation, toner blocking and Drive gears binding.

If no problem is found, replace the Flexible Print Cable (PL 11.1), IOT PWB (PL 11.1) and
MCU PWB (PL 11.1) in that order.
+5VDC is measured between Connectors P/J653A-1 (+) and -2 (-) on the Low Toner
Sensor PWB.
Y
N
+5VDC is measured between P/J414-B4 (+) and -B5 (-) on the MCU PWB.
Y
N
+5VDC is measured between P/J400-2 (+) on the MCU PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +5VDC circuit to J400-2 on the MCU PWB.
Replace the MCU PWB (PL 11.1).
Check the wires between P/J414-B4 on the MCU PWB and Connector P/J653A-2, and
between P/J414-B5 on the MCU PWB and Connector P/J653A-1 for an open wire or
poor contact.
A
Status Indicator RAPs

093-316 RAP

05/16/05
2-422

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DocuColor 250

A
Remove the Low Toner Sensor K. There is any toner on the detection area of the Low
Toner Sensor.
Y
N
Check for toner blocking, poor Auger rotation, gears binding, etc. Replace defective parts,
if any (PL 6.4).

093-317 RAP
BSD-ON:9.15 Toner Dispense Control (1 Of 3) BSD, CH9.16
Black Dispense failure.

Procedure

Replace the Low Toner Sensor K (PL 6.4).

Enter diagnostics. Enter DC330 [093-009] (Black Dispense Motor). Select Start. Dispense
Motor is heard rotating. (ON duration is 2 sec.)
Y
N
Open the PWB Chassis. (REP2.1.1) +24VDC is measured between P/J430-8 (+) on
the IOT PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +24VDC circuit to P/J430-6 on the IOT PWB.
Turn off the power. Disconnect Connectors P/J201K on the Dispense Motor. Measure the
wire-wound resistance of the Dispense Motor. The resistance between P/J201K-1 and
-2 pins is between 22.0 and 27.0 ohms.
Y
N
Replace the Black Dispense Motor (PL6.4).
Check the following for continuity:

IOT PWB P/J436-A8 to Dispense Motor P/J201K-1

IOT PWB P/J436-A7 to Dispense Motor P/J201K-2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.
Perform the following:

Disconnect and reconnect the cable between P/J432 on the IOT PWB and P/J402
on the MCU PWB.

Remove the Black Toner Dispenser. (REPX.X) Check that there is no such load as
poor Auger rotation, toner blocking and Drive gears binding.

If no problem is found, replace the Flexible Print Cable (PL 11.1), IOT PWB (PL 11.1) and
MCU PWB (PL 11.1) in that order.
+5VDC is measured between Connectors P/J653A-1 (+) and -2 (-) on the Low Toner
Sensor PWB.
Y
N
+5VDC is measured between P/J414-B4 (+) and -B5 (-) on the MCU PWB.
Y
N
+5VDC is measured between P/J400-2 (+) on the MCU PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +5VDC circuit to P/J400-2 on the MCU PWB.
Replace the MCU PWB (PL11.1).
Check the wires between P/J414-B4 on the MCU PWB and Connector P/J653A-2, and
between P/J414-B5 on the MCU PWB and Connector P/J653A-1 for an open wire or
poor contact.
A
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Status Indicator RAPs

093-317 RAP

093-320 RAP

D
Y

BSD-ON:9.11 Y, M, C Developer Drive Control BSD

N
Replace the MCU PWB (PL11.1).

Check for an open wire or poor contact between P/J408-B12 on the MCU
PWB and J206-7 on the Developer Motor.

There was a problem with the developer motor rotation.

Procedure

With the diagnostics ON, +3.3VDC is measured between P/J206-4 (+) on

the Developer Motor and GND (-).
Y
N
+3.3VDC is measured between P/J408-B15 (+) on the MCU PWB and
GND (-).
Y
N
Replace the MCU PWB (PL 11.1).

Open the Front Door. Remove the Cartridge Inner Cover. Cheat the Front Door Interlock.Enter
diagnostics. Enter DC330 [093-019] (220MM/S). Select Start. (The Drum Motor also rotates.)
The Auger and the Mag Roll in the Developer Unit rotate.
Y
N
Remove the Developer Unit. (REP12.1.1) Enter DC330 [093-019] (220MM/S). Select
Start. (The Drum Motor also rotates) The Developer Motor rotates.
Y
N
Open the PWB Chassis. (REP2.1.1) +24VDC is measured between P/J205-1 (+)
and -2 (-) on the Developer Motor.
Y
N
+24VDC is measured between P/J437-7 (+) and -8 (-) on the IOT PWB.
Y
N
+24VDC is measured between P/J430-2 (+) on the IOT PWB and GND
(-).
Y
N
Refer to BSD CH2.4, check the +24VDC circuit to P/J430-2 on the
IOT PWB.

Check the wire between P/J206-4 on the Developer Motor and P/J408B15 on the MCU PWB for an open wire or poor contact.
Replace the YMC Developer Motor (PL 1.6).
With the diagnostics ON, +5VDC is measured between P/J408-B16 (+) on the
MCU PWB and GND (-).
Y
N
Check the wire between P/J408-B16 on the MCU PWB and P/J206-3 on the
Developer Motor for an open wire or poor contact.
Replace the MCU PWB (PL 11.1).

Replace the IOT PWB (PL2.1).

Check for any mechanical load in the Developer Unit such as poor Auger rotation, Drive
gears binding, Bearing binding and poor Mag Roll rotation.

Check the wires between P/J437-7 on the IOT PWB and P/J205-1 on the
Developer Motor, and between P/J437-8 on the IOT PWB and P/J205-2 on
the Developer Motor for an open wire or poor contact.
+5VDC is measured between P/J206-1 (+) and -2(-) on the Developer Motor.
Y
N
+5VDC is measured between P/J408-B18 (+) and -B17 (-) on the MCU
PWB.
Y
N
Replace the MCU PWB (PL11.1).

It is highly likely that the MCU PWB made a faulty detection due to some external noise or
internal discharge-related noise. Check if there are any noise sources around the machine and
if any abnormal discharge has occurred. If the check shows there is no problem, check the wire
between P/J206-4 on the Developer Motor and P/J408-B15 on the MCU PWB for an open
wire or poor contact. If the problem persists, replace the MCU PWB (PL 11.1).

Check the wires between P/J408-B18 on the MCU PWB and P/J206-1 on the
Developer Motor, and between P/J408-B17 on the MCU PWB and P/J206-2
on the Developer Motor for an open wire or poor contact.
With DC330 [093-019] ON (The Drum Motor also rotates.), +5VDC is measured
between P/J206-3 (+) on the Developer Motor and GND (-).
Y
N
With DC330[093-019] ON (The Drum Motor also rotates.), approximately
1.4kHz is measured between P/J206-7 (+) on the Developer Motor and
GND (-).
Y
N
With the diagnostics ON, approximately 1.4kHz is measured between
P/J408-B12 (+) on the MCU PWB and GND (-).
A
B
C
D
Status Indicator RAPs

093-320 RAP

05/16/05
2-424

Launch
DocuColor 250

093-421 RAP

093-422 RAP

BSD-ON:9.3 Toner Cartridge Life Control (K1) BSD

BSD-ON:9.3 Toner Cartridge Life Control (K1) BSD

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

The Black Toner Cartridge (K1) is empty and the Black Toner Cartridge (K2) is near empty.

The Black Toner Cartridge (K2) is empty and the Black Toner Cartridge (K1) is near empty

Initial Actions

Initial Actions

Switch the power off, then on. If this does not resolve the problem, replace the Toner Cartridge.

Switch the power off, then on. If this does not resolve the problem, replace the Toner Cartridge.

Procedure

Procedure

Check each connector on the MCU PWB (PL 11.1), the Toner Cartridge CRUM PWB K1
(PL 6.3) and the Toner Cartridge CRUM PWB C/K2 (PL 6.3).

Check each connector on the MCU PWB (PL 11.1), the Toner Cartridge CRUM PWB K1
(PL 6.3) and the Toner Cartridge CRUM PWB C/K2 (PL 6.3).

Replace the MCU PWB (PL 11.1) followed by the Toner Cartridge CRUM PWB K1 (PL
6.3) and the Toner Cartridge CRUM PWB C/K2 (PL 6.3).

Replace the MCU PWB (PL 11.1) followed by the Toner Cartridge CRUM PWB K1 (PL
6.3) and the Toner Cartridge CRUM PWB C/K2 (PL 6.3).

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2-425

Status Indicator RAPs

093-421 RAP, 093-422 RAP

093-423 RAP

093-424 RAP

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

Yellow toner is near empty

Magenta toner is near empty

Initial Actions

Initial Actions

Switch the power off, then on. If this does not resolve the problem, replace the Toner Cartridge.

Switch the power off, then on. If this does not resolve the problem, replace the Toner Cartridge.

Procedure

Procedure

Check each connector on the MCU PWB (PL 11.1), the Toner Cartridge CRUM PWB C/M
(PL 6.3).

Check each connector on the MCU PWB (PL 11.1), the Toner Cartridge CRUM PWB Y/M
(PL 6.3).

Replace the MCU PWB (PL 11.1) followed by the Toner Cartridge CRUM PWB Y/M (PL
6.3).

Replace the MCU PWB (PL 11.1) followed by the Toner Cartridge CRUM PWB Y/M (PL
6.3).

Status Indicator RAPs

093-423 RAP, 093-424 RAP

05/16/05
2-426

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DocuColor 250

093-425 RAP

093-600 RAP

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

BSD-ON:9.15 Toner Dispense Control (1 Of 3) BSD

Cyan toner empty

Yellow Dispense near failure.

Initial Actions

Procedure

Switch the power off, then on. If this does not resolve the problem, replace the Toner Cartridge.

Enter diagnostics. Enter DC330 [093-006] (Yellow Dispense Motor). Select Start. Dispense
Motor is heard rotating. (ON duration is 2 sec.)
Y
N
Open the PWB Chassis. (REP2.1.1) +24VDC is measured between P/J430-8 (+) on
the IOT PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +24VDC circuit to P/J430-6 on the IOT PWB.

Procedure

Check each connector on the MCU PWB (PL 11.1), the Toner Cartridge CRUM PWB C/
K2 (PL 6.3).

Replace the MCU PWB (PL 11.1) followed by the Toner Cartridge CRUM PWB C/K2 (PL
6.3).

Turn off the power. Disconnect Connectors P/J201Y on the Dispense Motor. Measure the
wire-wound resistance of the Dispense Motor. The resistance between P201Y-1 and -2
pins is between 22.0 and 27.0 ohms.
Y
N
Replace the Yellow Dispense Motor (PL6.4).
Check the following for continuity:

IOT PWB P/J436-A14 to Dispense Motor P/J201Y-1

IOT PWB P/J436-A13 to Dispense Motor P/J201Y-2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.
Perform the following:

Disconnect and reconnect the cable between P/J432 on the IOT PWB and P/J402
on the MCU PWB.

Remove the Yellow Toner Dispenser. (REPX.X) Check that there is no such load as
poor Auger rotation, toner blocking and Drive gears binding.

If no problem is found, replace the Flexible Print Cable (PL 11.1), IOT PWB (PL 11.1) and
MCU PWB (PL 11.1) in that order.
+5VDC is measured between Connectors P/J653A-1 (+) and -2 (-) on the Low Toner
Sensor PWB.
Y
N
+5VDC is measured between P/J414-B4 (+) and -B5 (-) on the MCU PWB.
Y
N
+5VDC is measured between P/J400-2 (+) on the MCU PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +5VDC circuit to P/J400-2 on the MCU PWB.
Replace the MCU PWB (PL 11.1).
Check the wires between P/J414-B4 on the MCU PWB and Connector P/J653A-2, and
between P/J414-B5 on the MCU PWB and Connector P/J653A-1 for an open wire or
poor contact.
A
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Status Indicator RAPs

093-425 RAP, 093-600 RAP

A
Remove the Low Toner Sensor Y. There is any toner on the detection area of the Low
Toner Sensor.
Y
N
Check for toner blocking, poor Auger rotation, gears binding, etc. Replace defective parts,
if any (PL 6.4).
Replace the Low Toner Sensor Y (PL 6.4).

093-601 RAP
BSD-ON:9.15 Toner Dispense Control (1 Of 3) BSD
Magenta Dispense near failure.

Procedure
Enter diagnostics. Enter DC330 [093-007] (Magenta Dispense Motor). Select Start. Dispense
Motor is heard rotating. (ON duration is 2 sec.)
Y
N
Open the PWB Chassis. (REP2.1.1) +24VDC is measured between P/J430-8 (+) on
the IOT PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +24VDC circuit to P/J430-6 on the IOT PWB.
Turn off the power. Disconnect Connectors P/J201M on the Dispense Motor. Measure
the wire-wound resistance of the Dispense Motor. The resistance between P/J201M-1
and -2 pins is between 22.0 and 27.0 ohms.
Y
N
Replace the Magenta Dispense Motor (PL 6.4).
Check the following for continuity:

IOT PWB P/J436-A12 to Dispense Motor P/J201M-1

IOT PWB P/J436-A11 to Dispense Motor P/J201M-2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.
Perform the following:

Disconnect and reconnect the cable between P/J432 on the IOT PWB and P/J402
on the MCU PWB.

Remove the Magenta Toner Dispenser. (REPX.X) Check that there is no such load
as poor Auger rotation, toner blocking and Drive gears binding.

If no problem is found, replace the Flexible Print Cable (PL 11.1, IOT PWB (PL 11.1) and
MCU PWB (PL 11.1) in that order.
+5VDC is measured between Connectors P/J653A-1 (+) and -2 (-) on the Low Toner
Sensor PWB.
Y
N
+5VDC is measured between P/J414-B4 (+) and -B5 (-) on the MCU PWB.
Y
N
+5VDC is measured between P/J402-2 (+) on the MCU PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +5VDC circuit to P/J402-2 on the MCU PWB.
Replace the MCU PWB (PL 11.1).
Check the wires between P/J414-B4 on the MCU PWB and Connector P/J653A-2, and
between J414-B5 on the MCU PWB and Connector P/J653A-1 for an open wire or poor
contact.
A
Status Indicator RAPs

093-600 RAP, 093-601 RAP

05/16/05
2-428

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DocuColor 250

A
Remove the Low Toner Sensor M. There is any toner on the detection area of the Low
Toner Sensor.
Y
N
Check for toner blocking, poor Auger rotation, gears binding, etc. Replace defective parts,
if any (PL 6.4).
Replace the Low Toner Sensor M (PL 6.4).

093-602 RAP
BSD-ON:9.15 Toner Dispense Control (1 Of 3) BSD
Cyan Dispense near failure.

Procedure
Enter diagnostics. Enter DC330 [093-008] (Cyan Dispense Motor). Select Start. Dispense
Motor is heard rotating. (ON duration is 2 sec.)
Y
N
Open the PWB Chassis. (REP2.1.1) +24VDC is measured between P/J430-8 (+) on
the IOT PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +24VDC circuit to P/J430-6 on the IOT PWB.
Turn off the power. Disconnect Connectors P/J201C on the Dispense Motor. Measure the
wire-wound resistance of the Dispense Motor. The resistance between P/J201C-1 and
-2 pins is between 22.0 and 27.0 ohms.
Y
N
Replace the Cyan Dispense Motor (PL 6.4).
Check the following for continuity:

IOT PWB P/J436-A10 to Dispense Motor P/J201C-1

IOT PWB P/J436-A9 to Dispense Motor P/J201C-2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.
Perform the following:

Disconnect and reconnect the cable between P/J432 on the IOT PWB and P/J402
on the MCU PWB.

Remove the Cyan Toner Dispenser. (REPX.X) Check that there is no such load as
poor Auger rotation, toner blocking and Drive gears binding.

If no problem is found, replace the Flexible Print Cable (PL 11.1), IOT PWB (PL 11.1) and
MCU PWB (PL 11.1) in that order.
+5VDC is measured between Connectors P/J653A-1 (+) and -2 (-) on the Low Toner
Sensor PWB.
Y
N
+5VDC is measured between P/J414-B4 (+) and -B5 (-) on the MCU PWB.
Y
N
+5VDC is measured between P/J400-2 (+) on the MCU PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +5VDC circuit to P/J400-2 on the MCU PWB.
Replace the MCU PWB (PL 11.1).
Check the wires between P/J414-B4 on the MCU PWB and Connector P/J653A-2, and
between P/J414-B5 on the MCU PWB and Connector P/J653A-1 for an open wire or
poor contact.
A
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Status Indicator RAPs

093-601 RAP, 093-602 RAP

A
Remove the Low Toner Sensor C. There is any toner on the detection area of the Low
Toner Sensor.
Y
N
Check for toner blocking, poor Auger rotation, gears binding, etc. Replace defective parts,
if any (PL 6.4).
Replace the Low Toner Sensor C (PL 6.4).

093-603 RAP
BSD-ON:9.15 Toner Dispense Control (1 Of 3) BSD
Black Dispense near failure.

Procedure
Enter diagnostics. Enter DC330 [093-009] (Black Dispense Motor). Select Start. Dispense
Motor is heard rotating. (ON duration is 2 sec.)
Y
N
Open the PWB Chassis. (REP2.1.1) +24VDC is measured between P/J430-8 (+) on
the IOT PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +24VDC circuit to P/J430-6 on the IOT PWB.
Turn off the power. Disconnect Connectors P/J201K on the Dispense Motor. Measure the
wire-wound resistance of the Dispense Motor. The resistance between P/J201K-1 and
-2 pins is between 22.0 and 27.0 ohms.
Y
N
Replace the Black Dispense Motor (PL6.4).
Check the following for continuity:

IOT PWB P/J436-A8 to Dispense Motor P/J201K-1

IOT PWB P/J436-A7 to Dispense Motor P/J201K-2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.
Perform the following:

Disconnect and reconnect the cable between P/J432 on the IOT PWB and J402 on
the MCU PWB.

Remove the Black Toner Dispenser. (REPX.X) Check that there is no such load as
poor Auger rotation, toner blocking and Drive gears binding.

If no problem is found, replace the Flexible Print Cable (PL 11.1), IOT PWB (PL 11.1) and
MCU PWB (PL 11.1) in that order.
+5VDC is measured between Connectors P/J653A-1 (+) and -2 (-) on the Low Toner
Sensor PWB.
Y
N
+5VDC is measured between P/J414-B4 (+) and -B5 (-) on the MCU PWB.
Y
N
+5VDC is measured between P/J400-2 (+) on the MCU PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +5VDC circuit to P/J400-2 on the MCU PWB.
Replace the MCU PWB (PL11.1).
Check the wires between P/J414-B4 on the MCU PWB and Connector P/J653A-2, and
between P/J414-B5 on the MCU PWB and Connector P/J653A-1 for an open wire or
poor contact.
A
Status Indicator RAPs

093-602 RAP, 093-603 RAP

05/16/05
2-430

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DocuColor 250

A
Remove the Low Toner Sensor K. There is any toner on the detection area of the Low
Toner Sensor.
Y
N
Check for toner blocking, poor Auger rotation, gears binding, etc. Replace defective parts,
if any (PL 6.4).
Replace the Low Toner Sensor K (PL 6.4).

093-912 RAP
BSD-ON:9.3 Toner Cartridge Life Control (K1) BSD
BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD
The Black Dispense Motor rotation timed out indicating that the Black Cartridge and Reserve
Tank are empty.

Procedure
Replace the Black Toner Cartridge. If the problem persists, go to 093-317 RAP.

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Status Indicator RAPs

093-603 RAP, 093-912 RAP

093-918 RAP

093-924 RAP

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

BSD-ON:9.3 Toner Cartridge Life Control (K1) BSD

A communication failure with Black Toner Cartridge CRUM K2

A communication failure with Black Toner Cartridge CRUM K1

Procedure

Procedure

Replace the Black Toner Cartridge K2 with a new one. 093-918 is gone.
Y
N
093-918 is still present.
Open the PWB Chassis. (REP2.1.1) +5VDC is measured between P/J172C-6 (+) and 5 (-) on the Toner Cartridge CRUM Coupler.
Y
N
+5VDC is measured between P/J414-A1 (+) and -A2 (-) on the MCU PWB.
Y
N
+5VDC is measured between P/J400-2 (+) on the MCU PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +5VDC circuit to P/J400-2 on the MCU
PWB.

Replace the Black Toner Cartridge K2 with a new one. 093-918 is gone.
Y
N
093-918 is still present.
Open the PWB Chassis. (REP2.1.1) +5VDC is measured between P/J172K-6 (+) and 5 (-) on the Toner Cartridge CRUM Coupler.
Y
N
+5VDC is measured between P/J414-B6 (+) and -B7 (-) on the MCU PWB.
Y
N
+5VDC is measured between P/J400-2 (+) on the MCU PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +5VDC circuit to P/J400-2 on the MCU
PWB.

Replace the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

Check the wires between P/J414-A1 on the MCU PWB and P/J172C-6 on the
Toner Cartridge CRUM Coupler, and between J414-A2 on the MCU PWB and P/
J172C-5 on the Toner Cartridge CRUM Coupler for an open wire or poor contact.

Check the wires between P/J414-B6 on the MCU PWB and P/J172K-6 on the
Toner Cartridge CRUM Coupler, and between P/J414-B7 on the MCU PWB and P/
J172K-5 on the Toner Cartridge CRUM Coupler for an open wire or poor contact.

Turn off the power. Disconnect Connectors P/J414 and P/J172C from the MCU PWB.
Check the following for continuity:

Turn off the power. Disconnect Connectors J414 and P/J172K from the MCU PWB.
Check the following for continuity:

MCU PWB P/J414-A3 to Toner Cartridge CRUM PWB C, K2 Coupler P/J172C-4

MCU PWB P/J414-B8 to Toner Cartridge CRUM PWB C, K2 Coupler P/J172K-4

MCU PWB P/J414-A4 to Toner Cartridge CRUM PWB C, K2 Coupler P/J172C-3

MCU PWB P/J414-B9 to Toner Cartridge CRUM PWB C, K2 Coupler P/J172K-3

MCU PWB P/J414-A5 to Toner Cartridge CRUM PWB C, K2 Coupler P/J172C-2

MCU PWB P/J414-B10 to Toner Cartridge CRUM PWB C, K2 Coupler P/J172K-2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.

Replace the Toner Cartridge CRUM PWB C, K2 (PL 6.3). If the problem persists, replace
the MCU PWB (PL 11.1).

Replace the Toner Cartridge CRUM PWB K1 (PL6.3). If the problem persists, replace the
MCU PWB (PL 11.1).

The Toner Cartridge K2 was defective.

Status Indicator RAPs

093-918 RAP, 093-924 RAP

The Toner Cartridge K1 was defective.

05/16/05
2-432

Launch
DocuColor 250

093-925 RAP

093-926 RAP

BSD-ON:9.3 Toner Cartridge Life Control (K1) BSD

BSD-ON:9.3 Toner Cartridge Life Control (K1) BSD

The data written to the toner CRUM K1 did not agree with the data read.

Toner Cartridge CRUM K1 Authentication Data is different.

Procedure

Procedure

Turn OFF then ON the power. Remove and reinstall the Black Toner Cartridge K1. 093-925 is
gone.
Y
N
Replace the Black Toner Cartridge K1 with a new one. 093-925 is gone.
Y
N
Turn off the power. Disconnect Connectors P/J414 and P/J172K from the MCU
PWB. Check the following for continuity:

Turn OFF then ON the power. Remove and reinstall the Black Toner Cartridge K1. 093-926 is
gone.
Y
N
Replace the Black Toner Cartridge K1 with a new one. 093-926 is gone.
Y
N
Turn off the power. Disconnect Connectors P/J414 and P/J172K from the MCU
PWB. Check the following for continuity:

MCU PWB P/J414-A3 to Toner Cartridge CRUM PWB K1 Coupler P/J172K-4

MCU PWB P/J414-B8 to Toner Cartridge CRUM PWB K1 Coupler P/J172K-4

MCU PWB P/J414-A4 to Toner Cartridge CRUM PWB K1 Coupler P/J172K-3

MCU PWB P/J414-B9 to Toner Cartridge CRUM PWB K1 Coupler P/J172K-3

MCU PWB P/J414-A5 to Toner Cartridge CRUM PWB K1 Coupler P/J172K-2

MCU PWB P/J414-B10 to Toner Cartridge CRUM PWB K1 Coupler P/J172K2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.

Replace the Toner Cartridge CRUM PWB K1 (PL 6.3). If the problem persists,
replace the MCU PWB (PL 11.1).

Replace the Toner Cartridge CRUM PWB K1 (PL 6.3). If the problem persists,
replace the MCU PWB (PL 11.1).

The Toner Cartridge CRUM is was defective.

The Toner Cartridge CRUM is was defective.
The Toner Cartridge was improperly installed.
The Toner Cartridge was improperly installed.

Launch
DocuColor 250

05/16/05
2-433

Status Indicator RAPs

093-925 RAP, 093-926 RAP

093-927 RAP

093-928 RAP

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

A communication failure with Yellow Toner Cartridge CRUM Y

A communication failure with Magenta Toner Cartridge CRUM M

Procedure

Procedure

Replace the Yellow Toner Cartridge Y with a new one. 093-927 is gone.
Y
N
093-927 is still present.
Open the PWB Chassis. (REP2.1.1) +5VDC is measured between P/J172Y-6 (+) and 5 (-) on the Toner Cartridge CRUM Coupler.
Y
N
+5VDC is measured between P/J414-A7 (+) and -A8 (-) on the MCU PWB.
Y
N
+5VDC is measured between P/J400-2 (+) on the MCU PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +5VDC circuit to P/J400-2 on the MCU
PWB.

Replace the Magenta Toner Cartridge M with a new one. 093-928 is gone.
Y
N
093-928 is still present.
Open the PWB Chassis. (REP2.1.1) +5VDC is measured between P/J172Y-6 (+) and 5 (-) on the Toner Cartridge CRUM Coupler.
Y
N
+5VDC is measured between P/J414-A7 (+) and -A8 (-) on the MCU PWB.
Y
N
+5VDC is measured between P/J400-2 (+) on the MCU PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +5VDC circuit to P/J400-2 on the MCU
PWB.

Replace the MCU PWB (PL 11.1).

Replace the MCU PWB (PL 11.1).

Check the wires between P/J414-A7 on the MCU PWB and P/J172Y-6 on the
Toner Cartridge CRUM Coupler, and between P/J414-A8 on the MCU PWB and P/
J172Y-5 on the Toner Cartridge CRUM Coupler for an open wire or poor contact.

Check the wires between P/J414-A7 on the MCU PWB and P/J172Y-6 on the
Toner Cartridge CRUM Coupler, and between P/J414-A8 on the MCU PWB and P/
J172Y-5 on the Toner Cartridge CRUM Coupler for an open wire or poor contact.

Turn off the power. Disconnect Connectors J414 and P/J172Y from the MCU PWB.
Check the following for continuity:

Turn off the power. Disconnect Connectors J414 and P/J172Y from the MCU PWB.
Check the following for continuity:

MCU PWB P/J414-A9 to Toner Cartridge CRUM PWB Y, M Coupler P/J172Y-4

MCU PWB P/J414-A9 to Toner Cartridge CRUM PWB Y, M Coupler P/J172Y-4

MCU PWB P/J414-A10 to Toner Cartridge CRUM PWB Y, M Coupler P/J172Y-3

MCU PWB P/J414-A10 to Toner Cartridge CRUM PWB Y, M Coupler P/J172Y-3

MCU PWB P/J414-A11 to Toner Cartridge CRUM PWB Y, M Coupler P/J172Y-2

MCU PWB P/J414-A11 to Toner Cartridge CRUM PWB Y, M Coupler P/J172Y-2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.

Replace the Toner Cartridge CRUM PWB Y,M (PL 6.3). If the problem persists, replace
the MCU PWB (PL 11.1).

Replace the Toner Cartridge CRUM PWB Y,M (PL 6.3). If the problem persists, replace
the MCU PWB (PL 11.1).

The Toner Cartridge Y was defective.

Status Indicator RAPs

093-927 RAP, 093-928 RAP

The Toner Cartridge M was defective.

05/16/05
2-434

Launch
DocuColor 250

093-929 RAP

093-932 RAP

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

BSD-ON: CH2.1, 9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

A communication failure with Cyan Toner Cartridge CRUM C

Cartridge Exchange Time Over

Procedure

Initial Actions

Replace the Cyan Toner Cartridge C with a new one. 093-929 is gone.
Y
N
093-929 is still present.
Open the PWB Chassis. (REP2.1.1) +5VDC is measured between P/J172C-6 (+) and 5 (-) on the Toner Cartridge CRUM Coupler.
Y
N
+5VDC is measured between P/J414-A1 (+) and -A2 (-) on the MCU PWB.
Y
N
+5VDC is measured between P/J400-2 (+) on the MCU PWB and GND (-).
Y
N
Refer to BSD CH2.2, check the +5VDC circuit to P/J400-2 on the MCU
PWB.

Replace the MCU PWB (PL 11.1).

Check the wires between P/J414-A1 on the MCU PWB and J172C,K2-6 on the
Toner Cartridge CRUM Coupler, and between P/J414-A2 on the MCU PWB and P/
J172C-5 on the Toner Cartridge CRUM Coupler for an open wire or poor contact.
Turn off the power. Disconnect Connectors P/J414 and P/J172C from the MCU PWB.
Check the following for continuity:

MCU PWB P/J414-A3 to Toner Cartridge CRUM PWB C, K2 Coupler P/J172C-4

MCU PWB P/J414-A4 to Toner Cartridge CRUM PWB C, K2 Coupler P/J172C-3

MCU PWB P/J414-A5 to Toner Cartridge CRUM PWB C, K2 Coupler P/J172C-2

Switch the power OFF then ON.

Check the opening/closing of the Toner Cartridge Cover (PL 6.2).

Check the installation condition of the Toner Cartridge Cover (PL 6.2).

Check the installation condition of the Dispense Cover Switch (PL 6.2).

Remove and reinstall the Toner Cartridge.

Procedure
Enter the Diagnostics. Enter code DC330 [093-205] (Dispense Cover Switch 1 and Dispense
Cover Switch 2). Select Start.Open and close the Dispense Cover. The display changes
between H and L.
Y
N
Go to BSD 2.1 and troubleshoot Dispense Cover Switch 1 and Dispense Cover Switch 2.
The Cartridge Door actuator is normal.
Y
N
Replace the Dispense Cover (PL 7.4).
The problem is misalignment between the Dispense Cover (PL 7.4) and one of the Dispense
Cover Switches. Check if one of the Actuators is not broken and if the Dispense Cover is properly installed.

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.
Replace the Toner Cartridge CRUM PWB C, K2 (PL 6.3). If the problem persists, replace
the MCU PWB (PL 11.1).
The Toner Cartridge C was defective.

Launch
DocuColor 250

05/16/05
2-435

Status Indicator RAPs

093-929 RAP, 093-932 RAP

093-933 RAP

093-934 RAP

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

The data written to the toner CRUM Y did not agree with the data read.

The data written to the toner CRUM M did not agree with the data read.

Procedure

Procedure

Turn OFF then ON the power. Remove and reinstall the Yellow Toner Cartridge Y. 093-933 is
gone.
Y
N
Replace the Yellow Toner Cartridge Y with a new one. 093-933 is gone.
Y
N
Turn off the power. Disconnect Connectors P/J414 and P/J172Y from the MCU
PWB. Check the following for continuity:

Turn OFF then ON the power. Remove and reinstall the Magenta Toner Cartridge M. 093-934
is gone.
Y
N
Replace the Magenta Toner Cartridge M with a new one. 093-934 is gone.
Y
N
Turn off the power. Disconnect Connectors P/J414 and P/J172Y from the MCU
PWB. Check the following for continuity:

MCU PWB P/J414-A9 to Toner Cartridge CRUM PWB Y, M Coupler P/J172Y4

MCU PWB P/J414-A9 to Toner Cartridge CRUM PWB Y, M Coupler P/J172Y4

MCU PWB P/J414-A10 to Toner Cartridge CRUM PWB Y, M Coupler

J172Y-3

P/

MCU PWB P/J414-A10 to Toner Cartridge CRUM PWB Y, M Coupler P/

J172Y-3

MCU PWB P/J414-A11 to Toner Cartridge CRUM PWB Y, M Coupler

J172Y-2

P/

MCU PWB P/J414-A11 to Toner Cartridge CRUM PWB Y, M Coupler P/

J172Y-2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.

Replace the Toner Cartridge CRUM PWB Y,M (PL 6.3). If the problem persists,
replace the MCU PWB (PL 11.1).

Replace the Toner Cartridge CRUM PWB Y,M (PL 6.3). If the problem persists,
replace the MCU PWB (PL 11.1).

The Toner Cartridge CRUM is was defective.

The Toner Cartridge was improperly installed.

Status Indicator RAPs

093-933 RAP, 093-934 RAP

The Toner Cartridge CRUM is was defective.

The Toner Cartridge was improperly installed.

05/16/05
2-436

Launch
DocuColor 250

093-935 RAP

093-936 RAP

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

The data written to the toner CRUM C did not agree with the data read.

The data written to the toner CRUM K2 did not agree with the data read.

Procedure

Procedure

Turn OFF then ON the power. Remove and reinstall the Cyan Toner Cartridge C. 093-935 is
gone.
Y
N
Replace the Cyan Toner Cartridge C with a new one. 093-935 is gone.
Y
N
Turn off the power. Disconnect Connectors P/J414 and P/J172C from the MCU
PWB. Check the following for continuity:

Turn OFF then ON the power. Remove and reinstall the Black Toner Cartridge K1. 093-936 is
gone.
Y
N
Replace the Black Toner Cartridge K2 with a new one. 093-936 is gone.
Y
N
Turn off the power. Disconnect Connectors P/J414 and P/J172C from the MCU
PWB. Check the following for continuity:

MCU PWB P/J414-B8 to Toner Cartridge CRUM PWB C, K2 Coupler P/

J172C-4

MCU PWB P/J414-B8 to Toner Cartridge CRUM PWB C, K2 Coupler P/

J172C-4

MCU PWB P/J414-B9 to Toner Cartridge CRUM PWB C, K2 Coupler P/

J172C-3

MCU PWB P/J414-B9 to Toner Cartridge CRUM PWB C, K2 Coupler P/

J172C-3

MCU PWB P/J414-B10 to Toner Cartridge CRUM PWB C, K2 Coupler P/

J172C-2

MCU PWB P/J414-B10 to Toner Cartridge CRUM PWB C, K2 Coupler P/

J172C-2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.

Replace the Toner Cartridge CRUM PWB C, K2 (PL 6.3). If the problem persists,
replace the MCU PWB (PL 11.1).

Replace the Toner Cartridge CRUM PWB C, K2 (PL 6.3). If the problem persists,
replace the MCU PWB (PL 11.1).

The Toner Cartridge CRUM is was defective.

The Toner Cartridge was improperly installed.

Launch
DocuColor 250

The Toner Cartridge CRUM is was defective.

The Toner Cartridge was improperly installed.

05/16/05
2-437

Status Indicator RAPs

093-935 RAP, 093-936 RAP

093-937 RAP

093-938 RAP

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

Toner Cartridge CRUM Y Authentication Data is different.

Toner Cartridge CRUM M Authentication Data is different.

Procedure

Procedure

Turn OFF then ON the power. Remove and reinstall the Yellow Toner Cartridge Y. 093-937 is
gone.
Y
N
Replace the Yellow Toner Cartridge Y with a new one. 093-937 is gone.
Y
N
Turn off the power. Disconnect Connectors P/J414 and P/J172Y from the MCU
PWB. Check the following for continuity:

Turn OFF then ON the power. Remove and reinstall the Magenta Toner Cartridge M. 093-938
is gone.
Y
N
Replace the Magenta Toner Cartridge M with a new one. 093-938 is gone.
Y
N
Turn off the power. Disconnect Connectors P/J414 and P/J172Y from the MCU
PWB. Check the following for continuity:

MCU PWB P/J414-A9 to Toner Cartridge CRUM PWB Y, M Coupler P/J172Y4

MCU PWB P/J414-A9 to Toner Cartridge CRUM PWB Y, M Coupler P/J172Y4

MCU PWB P/J414-A10 to Toner Cartridge CRUM PWB Y, M Coupler

J172Y-3

P/

MCU PWB P/J414-A10 to Toner Cartridge CRUM PWB Y, M Coupler P/

J172Y-3

MCU PWB P/J414-A11 to Toner Cartridge CRUM PWB Y, M Coupler

J172Y-2

P/

MCU PWB P/J414-A11 to Toner Cartridge CRUM PWB Y, M Coupler P/

J172Y-2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.

Replace the Toner Cartridge CRUM PWB Y,M (PL 6.3). If the problem persists,
replace the MCU PWB (PL 11.1).

Replace the Toner Cartridge CRUM PWB Y,M (PL 6.3). If the problem persists,
replace the MCU PWB (PL 11.1).

The Toner Cartridge CRUM is was defective.

The Toner Cartridge was improperly installed.

Status Indicator RAPs

093-937 RAP, 093-938 RAP

The Toner Cartridge CRUM is was defective.

The Toner Cartridge was improperly installed.

05/16/05
2-438

Launch
DocuColor 250

093-939 RAP

093-940 RAP

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

BSD-ON:9.4 Toner Cartridge Life Control (Y, M, C, K2) BSD

Toner Cartridge CRUM C Authentication Data is different.

Toner Cartridge CRUM K2 Authentication Data is different.

Procedure

Procedure

Turn OFF then ON the power. Remove and reinstall the Cyan Toner Cartridge C. 093-939 is
gone.
Y
N
Replace the Cyan Toner Cartridge C with a new one. 093-939 is gone.
Y
N
Turn off the power. Disconnect Connectors P/J414 and P/J172C from the MCU
PWB. Check the following for continuity:

Turn OFF then ON the power. Remove and reinstall the Black Toner Cartridge K2. 093-940 is
gone.
Y
N
Replace the Black Toner Cartridge K2 with a new one. 093-940 is gone.
Y
N
Turn off the power. Disconnect Connectors P/J414 and P/J172C from the MCU
PWB. Check the following for continuity:

MCU PWB P/J414-B8 to Toner Cartridge CRUM PWB C, K2 Coupler P/

J172C-4

MCU PWB P/J414-B8 to Toner Cartridge CRUM PWB C, K2 Coupler P/

J172C-4

MCU PWB P/J414-B9 to Toner Cartridge CRUM PWB C, K2 Coupler P/

J172C-3

MCU PWB P/J414-B9 to Toner Cartridge CRUM PWB C, K2 Coupler P/

J172C-3

MCU PWB P/J414-B10 to Toner Cartridge CRUM PWB C, K2 Coupler P/

J172C-2

MCU PWB P/J414-B10 to Toner Cartridge CRUM PWB C, K2 Coupler P/

J172C-2

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.

Every resistance is 1 ohm or less.

Y
N
Check any wire with more than 1 ohm for an open wire or poor contact.

Replace the Toner Cartridge CRUM PWB C, K2 (PL 6.3). If the problem persists,
replace the MCU PWB (PL 11.1).

Replace the Toner Cartridge CRUM PWB C, K2 (PL 6.3). If the problem persists,
replace the MCU PWB (PL 11.1).

The Toner Cartridge CRUM is was defective.

The Toner Cartridge was improperly installed.

Launch
DocuColor 250

The Toner Cartridge CRUM is was defective.

The Toner Cartridge was improperly installed.

05/16/05
2-439

Status Indicator RAPs

093-939 RAP, 093-940 RAP

Status Indicator RAPs

093-939 RAP, 093-940 RAP

05/16/05
2-440

Launch
DocuColor 250

094-320 RAP

094-321 RAP

BSD-ON:9.23 1ST Transfer (3 Of 3) BSD

BSD-ON:9.23 1ST Transfer (3 Of 3) BSD

Retraction was not detected within the specified time (2400ms) after retraction of the 1st BTR
started.

First BTR Contact Failure.

Initial Actions
Initial Actions

Ensure the Transfer Belt (PL 7.3) is installed properly.

Ensure the Transfer Belt (PL 7.3) is installed properly.

Procedure
Procedure
Execute DC330 [094-002 1st BTR Retract] and DC330 [094-001 1st BTR Contact] alternately,
executing DC330 [094-200 1st BTR Retract Sensor] at the same time with each execution.
Does the display change?
Y
N
Remove the Transfer Belt (PL 7.3).
Rotate the shaft of the 1st BTR Retract Motor manually and block/expose the 1st BTR
Contact / Retract Sensor with the actuator. Execute DC330 [094-200 1st BTR Retract
Sensor]. Does the display change by blocking/exposing the light?
Y
N
Reinstall the Transfer Belt (PL 7.3).
Go to BSD 9.23 and check the 1st BTR Contact / Retract Sensor for an open or short
circuit.

Execute DC330 [094-002 1st BTR Retract] and DC330 [094-001 1st BTR Contact] alternately,
executing DC330 [094-200 1st BTR Retract Sensor] at the same time with each execution.
Does the display change?
Y
N
Remove the Transfer Belt (PL 7.3).
Rotate the shaft of the 1st BTR Retract Motor manually and block/expose the 1st BTR
Contact / Retract Sensor with the actuator. Execute DC330 [094-200 1st BTR Retract
Sensor]. Does the display change by blocking/exposing the light?
Y
N
Reinstall the Transfer Belt (PL 7.3).
Go to BSD 9.23 and check the 1st BTR Contact / Retract Sensor for an open or short
circuit.
Reinstall the Transfer Belt (PL 7.3).
Go to BSD 9.23 and troubleshoot the 1st BTR Retract Motor circuit.

Reinstall the Transfer Belt (PL 7.3).

Go to BSD 9.23 and troubleshoot the 1st BTR Retract Motor circuit.
Switch the power OFF then ON. If the problem still exists, replace the IOT PWB (PL 11.1)
before replacing the MCU PWB (PL 11.1).

Launch
DocuColor 250

Switch the power OFF then ON. If the problem still exists, replace the IOT PWB (PL 11.1)
before replacing the MCU PWB (PL 11.1).

05/16/05
2-441

Status Indicator RAPs

094-320 RAP, 094-321 RAP

094-322 RAP

BSD-ON:9.28 2ND Transfer And Cleaning (3 Of 3) BSD

Second BTR Retract Failure.

Initial Actions
Switch the power OFF then ON.

N
Execute DC330 [094-005 2nd BTR Retract Clutch]. The 2nd Retract Cam Drive Clutch
operates (noise heard).
Y
N
Go to BSD 9.27 and troubleshoot the 2nd BTR Retract Cam Clutch and Cam Clutch
circuit for proper operation.
Go to BSD 9.28 and check the 2nd BTR Contact / Retract Sensor for an open or short circuit.

Procedure

Switch the power OFF then ON. If the problem still exists, replace the IOT PWB (PL 11.1)
before replacing the MCU PWB (PL 11.1).

Connect the meter between P/J508-3 (+) and P/J508-6 (-). There is +5 VDC present
Y
N
Check F5001 (Figure 1) on the Main LVPS for an open.

F5001
Figure 1 Main LVPS
F5001 is OK.
Y
N
Replace F5001. If F5001 blows again, go to BSD 2.2 and wirenet 7.2.9 and check
the +5 VDC (Tray Module PWB) for a short circuit.
Replace the Main LVPS (PL 11.3).
Connect the meter between P/J433-10 (+) and ground (-). There is +24 VDC present
Y
N
Check F10 on the IOT Drive PWB for an open. F10 is OK.
Y
N
Replace F10. If F10 blows again, go to BSD 2.3 and wirenet 7.2.31 and check the
+24 VDC for a short circuit.
Replace the IOT Drive PWB. (PL 11.1).
Execute DC330 [094-004 2nd BTR Retract] and DC330 [094-003 2nd BTR Contact] alternately. Does the color that can be seen from window on the IBT Drawer (PL 7.1) switch
between black and yellow with each execution?

Status Indicator RAPs

094-322 RAP

05/16/05
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Launch
DocuColor 250

094-323 RAP
BSD-ON:9.28 2ND Transfer And Cleaning (3 Of 3) BSD
Contact was not detected within the specified time after contact with the 2nd BTR started.

Initial Actions
Switch the power OFF then ON.

Procedure
Execute DC330 [094-004 2nd BTR Retract] and DC330 [094-003 2nd BTR Contact] alternately. Does the color that can be seen from window on the IBT Drawer (PL 7.1) switch
between black and yellow with each execution?
Y
N
Execute DC330 [094-005 2nd BTR Retract Clutch]. The 2nd Retract Cam Drive Clutch
operates (noise heard).
Y
N
Go to BSD 9.27 and troubleshoot the 2nd BTR Retract Cam Clutch and Cam Clutch
circuit for proper operation.
Go to BSD 9.28 and check the 2nd BTR Contact / Retract Sensor for an open or short circuit.
Switch the power OFF then ON. If the problem still exists, replace the IOT PWB (PL 11.1)
before replacing the MCU PWB (PL 11.1).

Launch
DocuColor 250

05/16/05
2-443

Status Indicator RAPs

094-323 RAP

Status Indicator RAPs

094-323 RAP

05/16/05
2-444

Launch
DocuColor 250

102-356 RAP

102-380 RAP

Fatal error related to the EWS. A problem occurred during software processing, and processing could no longer continue.

Fatal error in the MF UI count. A problem occurred during software processing, and processing
could no longer continue.

Procedure

Initial Actions

Switch the power off, then on. If the problem still exists, perform the following:

Check the ESS PWB and Panel connector cables and install the UI PWB (if installed) securely,
and then repeat the same operation under which the error occurred.

1.

Reinstall the latest version or the ESS Firmware (GP 2).

2.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory 2 (
J331), Page Memory PM1 ( J337) and Page Memory PM2 ( J338), if any of them installed
(which of them are installed depends on the model configuration). If the problem still persists, replace the appropriate devices.

3.

Replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

Procedure
Switch the power off, then on. If the problem still exists, perform the following:
1.

Reinstall the latest version or the ESS Firmware (GP 2).

2.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory 2 (
J331), Page Memory PM1 ( J337) and Page Memory PM2 ( J338), if any of them installed
(which of them are installed depends on the model configuration). If the problem still persists, replace the appropriate devices.

3.

Replace the UI PWB (PL 17.4) before replacing the ESS PWB (PL 11.5).

05/16/05
445

Status Indicator RAPs

102-356 RAP, 102-380 RAP

102-381 RAP

102-382 RAP

There was notification of a scope initialization error on the ESS side, a message sending error,
or an error obtaining the received data, during communication between ESS and the control
panel.

A required message was sent to the control panel and a verification message was not returned
within the specified time, after a required parameter had not been attached from the control
panel, or a problem with its length was detected for a variable length parameter.

Initial Actions

Initial Actions

Check the ESS PWB and Panel connector cables and install the UI PWB (if installed) securely,
and then repeat the same operation under which the error occurred.

Check the ESS PWB and Panel connector cables and install the UI PWB (if installed) securely,
and then repeat the same operation under which the error occurred.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Reinstall the latest version or the ESS Firmware (GP 2).

1.

Reinstall the latest version or the ESS Firmware (GP 2).

2.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory 2 (
J331), Page Memory PM1 ( J337) and Page Memory PM2 ( J338), if any of them installed
(which of them are installed depends on the model configuration). If the problem still persists, replace the appropriate devices.

2.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory 2 (
J331), Page Memory PM1 ( J337) and Page Memory PM2 ( J338), if any of them installed
(which of them are installed depends on the model configuration). If the problem still persists, replace the appropriate devices.

3.

Replace the UI PWB (PL 17.4) before replacing the ESS PWB (PL 11.5).

3.

Replace the UI PWB (PL 17.4) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

102-381 RAP, 102-382 RAP

05/16/05
2-446

Launch
DocuColor 250

112-700 RAP
Punch Dust Box Full was detected.

Initial Actions
Clear the Punch dust.

Procedure
Switch the power off then on. If the problem still exists, perform the following:
1.

Check the Finisher Main PWB (PL 21.12) and the MCU PWB (PL 11.1) connectors for
being connected properly.

2.

Replace the Finisher Main PWB (PL 21.12) before replacing the MCU PWB (PL 11.1).

Launch
DocuColor 250

05/16/05
447

Status Indicator RAPs

112-700 RAP

Status Indicator RAPs

112-700 RAP

05/16/05
2-448

Launch
DocuColor 250

116-210 RAP

116-211 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON: 3.7 PWB ESS BSD

Media Reader Fatal Error

Media Reader Cable disconnected

Initial Actions

Initial Actions

Check the ESS PWB and Panel connector cables and install the UI PWB (if installed) securely,
and then repeat the same operation under which the error occurred.

Check the ESS PWB and Panel connector cables and install the UI PWB (if installed) securely,
and then repeat the same operation under which the error occurred.

Procedure

Procedure

Switch the power off then on. If the problem still exists, perform the following:

Switch the power off and check the USB Cable connection. If the problem still exists, perform
the following:

1.

Replace the Media Reader, USB Cable, or Extended Board for the Media Reader connection.

2.

Switch the power off, then on. If the problem still exists, perform the following:

1.

Replace the USB Cable.

2.

Switch the power off, then on. If the problem still exists, perform the following:

Reinstall the latest version or the ESS Firmware (GP 2).

Reinstall the latest version or the ESS Firmware (GP 2).

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) and Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) and Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

Replace the UI PWB (PL 17.4) before replacing the ESS PWB (PL 11.5).

Replace the UI PWB (PL 17.4) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-449

Status Indicator RAPs

116-210 RAP, 116-211 RAP

116-212 RAP

116-310 RAP

BSD-ON: 3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

[Media Reader] MediaLib SW Logic Failure

An error was detected while checking ESS font ROM DIMM #1.

Initial Actions

Procedure

Check the ESS PWB and Panel connector cables and install the UI PWB (if installed) securely,
and then repeat the same operation under which the error occurred.

Switch the power off then on. If the problem still exists, perform the following:

Procedure
1.

1.

Pull out the Expanded Font ROM and reinsert it.

2.

Go to BSD 3.1 and check the cable connections on the ESS PWB.

3.

If the problem still exists, replace the Expanded Font ROM (PL 11.5) before replacing the
ESS PWB (PL 11.5).

Switch the power off, then on. If the problem still exists, perform the following:

Reinstall the latest version or the ESS Firmware (GP 2).

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) and Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

Replace the UI PWB (PL 17.4) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

116-212 RAP, 116-310 RAP

05/16/05
2-450

Launch
DocuColor 250

116-312 RAP

116-313 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

An error was detected in the HDD encryption key during activation.

An encryption key was specified but the HDD itself was not encrypted.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:.

1.

Refer to the Initialize Hard Disk Procedure in Section 6.

1.

Refer to Initialize Hard Disk in Section 6.

2.

If the problem still exists, replace the HDD.

2.

If the problem still exists, replace the HDD.

3.

When the system has been recovered, set the HDD encryption key.

3.

When the system has been recovered, set the HDD encryption key.

Launch
DocuColor 250

05/16/05
2-451

Status Indicator RAPs

116-312 RAP, 116-313 RAP

116-314 RAP

116-315 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

An ethernet error was detected.

An error was detected during System Memory 1 ( J330) R/W.

Procedure

Procedure

Switch the power off then on. If the problem still exists, perform the following:

1.

Extract and re-insert System Memory 1 ( J330).

1.

Check the installation of the EEP ROM on the ESS PWB.

2.

If the problem still persists, replace System Memory 1 ( J330).

2.

Switch the power off, then on. If the problem still exists, perform the following:

3.

Reinstall the latest version or the ESS Firmware (GP 2).

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) and Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

Check all the Controller connections for being loose or disconnected.

If the problem still exists, replace the ESS PWB (PL 11.5).

Status Indicator RAPs

116-314 RAP, 116-315 RAP

05/16/05
2-452

Launch
DocuColor 250

116-316 RAP

116-317 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

An error was detected during System Memory 2 ( J331) R/W.

An error was detected when checking the MF ROM ( J332).

Procedure

Procedure

1.

Extract and re-insert System Memory 2 ( J331).

1.

2.

If the problem still persists, replace System Memory 2 ( J331).

Switch the power off, then on. If the problem still exists, extract and re-insert the MF ROM
( J332).

2.

If the problem still persists, replace the ROM.

Launch
DocuColor 250

05/16/05
2-453

Status Indicator RAPs

116-316 RAP, 116-317 RAP

116-318 RAP

116-321 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

An error was detected when checking the expansion ROM R2 ( J333).

System Software Fatal Error. A problem occurred during software processing, and processing
could no longer continue.

Procedure
1.

Switch the power off, then on. If the problem still exists, extract and re-insert Extension
ROM R2 ( J333).

2.

If the problem still exists, replace the ROM.

Status Indicator RAPs

116-318 RAP, 116-321 RAP

Procedure
Switch the power off, then on. If the problem still exists, perform the following:
1.

Check that Page Memory PM1 ( J337) or Page Memory PM2 ( J338) is properly installed.

2.

Reinstall the latest version or the ESS Firmware (GP 2).

3.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory 2 (
J331), Page Memory PM1 ( J337) and Page Memory PM2 ( J338), if any of them installed
(which of them are installed depends on the model configuration). If the problem still persists, replace the appropriate devices.

4.

Replace the UI PWB (PL 17.4) before replacing the ESS PWB (PL 11.5).

05/16/05
2-454

Launch
DocuColor 250

116-322 RAP

116-323 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

WebDAV S/W Failure. A problem occurred during software processing, and processing could
no longer continue.

An error was detected during the ESS PWB NVM Read/Write Check.

Procedure
Procedure

1.

Switch the power off, then on. If problem still exists, check the CE log to see if the same fail frequently occurred. If the problem frequently occurred, perform the following:
1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Extract and re-insert RAM DIMM or replace RAM DIMM.

3.

Collect Failure Analysis Log data. (Apply the measure on which information is separately
provided for common use.)

Launch
DocuColor 250

05/16/05
2-455

Switch the power off, then on. If the problem still exists, perform the following:
a.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

b.

Replace the ESS PWB (PL 11.5).

Status Indicator RAPs

116-322 RAP, 116-323 RAP

116-324 RAP

116-325 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

A fatal software exception error has occurred in the Controller PWB CPU. The cause is most
likely the Controller software failure.

An error occurred in ESS fan rotation.

Procedure
Procedure
1.

2.

Switch the power off, then on. If the problem still exists, check ESS Fan for a good connection
(BSD 3.7).

Switch the power off, then on. If the problem still exists, perform the following:

Reinstall the latest version or the ESS Firmware (GP 2).

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) and Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

Check all the Controller connections for being loose or disconnected.

Refer to the Initialize Hard Disk Procedure in Section 6.

Status Indicator RAPs

116-324 RAP, 116-325 RAP

05/16/05
2-456

Launch
DocuColor 250

116-329 RAP

116-330 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

A system call error related to the serial I/F was detected.

Error during the check of the HDD when the power was turned on, or the HDD was not formatted.

Procedure
Switch the power off, then on. Check to see if the problem is repeated. Check DC122 Shutdown History to see if the problem frequently occurred. If the problem frequently occurred, perform the following:

Procedure
Switch the power off, then on. If the problem still exists, perform the following:
1.

Enter DC355 Hard Disk Diag Program and make a diagnosis of HDD.

1.

Upgrade ESS Firmware to the latest version (GP 2).

2.

Refer to the Initialize Hard Disk Procedure in Section 6.

2.

Replace the ESS PWB (PL 11.5).

3.

Replace the HDD.

4.

Replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-457

Status Indicator RAPs

116-329 RAP, 116-330 RAP

116-331 RAP

116-332 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

An error related to the log was detected.

An error in the MF ROM ( J332) was detected.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

1.

Extract and re-insert the MF ROM ( J332).

1.

2.

If the problem still persists, replace the MF ROM ( J332).

2.

Remove and reinstall the HDD:

a.

Switch off the power, remove the HDD, and switch the power on.

b.

Switch off the power, reinstall the HDD, and switch the power on.

Enter DC355 Hard Disk Diag Program to diagnose the HDD.

3.

Refer to the Initialize Hard Disk Procedure in Section 6.

4.

Replace the ESS PWB (PL 11.5).

Status Indicator RAPs

116-331 RAP, 116-332 RAP

05/16/05
2-458

Launch
DocuColor 250

116-333 RAP

116-336 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

A problem occurred during software processing, and processing could no longer continue.

Redirector HD Failure. A problem was detected during HD access.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

1.

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:
a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

b.

Replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

2.

Remove and reinstall the HDD:

a.

Switch off the power, remove the HDD, and switch the power on.

b.

Switch off the power, reinstall the HDD, and switch the power on.

Enter DC355 Hard Disk Diag Program to diagnose the HDD.

3.

Refer to the Initialize Hard Disk Procedure in Section 6.

4.

Replace the ESS PWB (PL 11.5).

05/16/05
2-459

Status Indicator RAPs

116-333 RAP, 116-336 RAP

116-337 RAP

116-338 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

Fatal error with SNTP in general. A problem occurred during software processing, and processing could no longer continue.

Fatal error with JBA in general. A problem occurred during software processing, and processing could no longer continue.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2).

1.

Upgrade ESS Firmware to the latest version (GP 2).

2.

Refer to the Initialize Hard Disk Procedure in Section 6.

2.

3.

Replace the ESS PWB (PL 11.5).

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory 2 (
J331), Page Memory PM1 ( J337) and Page Memory PM2 ( J338), if any of them installed
(which of them are installed depends on the model configuration). If the problem still persists, replace the appropriate devices.

3.

Replace the ESS PWB (PL 11.5).

Status Indicator RAPs

116-337 RAP, 116-338 RAP

05/16/05
2-460

Launch
DocuColor 250

116-340 RAP

116-341 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

There was insufficient page memory, input buffers, or work area.

The ROM DIMM's installed are incorrect versions or an invalid combination of ROM DIMM's
are installed.

Procedure
Switch the power off, then on. If this does not resolve the problem, add Page Memory PM2 (
J338).

Launch
DocuColor 250

Procedure
1.

Check the versions of the ROM DIMMs installed. Replace the incorrect version(s) with the
correct version so that the correct combination is installed.

2.

When installing multiple ROM DIMMs, match the major version with the minor version.

05/16/05
2-461

Status Indicator RAPs

116-340 RAP, 116-341 RAP

116-342 RAP

116-343 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

Fatal error related to the SNMP agent. A problem occurred during software processing, and
processing could no longer continue.

An IC error within the ESS PWB was detected.

Procedure
Procedure

Switch the power off, then on. If the problem still exists, perform the following:

1.

Switch the power off, then on. If the problem still exists, perform the following:

1.

Reinstall the latest version or the ESS Firmware (GP 2).

Reinstall the latest version or the ESS Firmware (GP 2).

2.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) and Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory 2 (
J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them installed
(which of them are installed depends on the model configuration). If the problem still persists, replace the appropriate devices.

3.

Replace the ESS PWB (PL 11.5).

Check all the Controller connections for being loose or disconnected.

Status Indicator RAPs

116-342 RAP, 116-343 RAP

05/16/05
2-462

Launch
DocuColor 250

116-346 RAP

116-348 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

Formatter failure. Error return from a system call.

Redirector failure. Error return from a system call.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Reinstall the latest version or the ESS Firmware (GP 2).

1.

Reinstall the latest version or the ESS Firmware (GP 2).

2.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory 2 (
J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them installed
(which of them are installed depends on the model configuration). If the problem still persists, replace the appropriate devices.

2.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory 2 (
J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them installed
(which of them are installed depends on the model configuration). If the problem still persists, replace the appropriate devices.

3.

Replace the ESS PWB (PL 11.5).

3.

Replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-463

Status Indicator RAPs

116-346 RAP, 116-348 RAP

116-349 RAP

116-350 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

There was an error with a call within SIF related to Pflite.

Fatal error with AppleTalk in general. A problem occurred during software processing, and processing could no longer continue.

Procedure
Switch the power off, then on. If the problem still exists, perform the following:

Procedure

1.

Reinstall the latest version or the ESS Firmware (GP 2).

Switch the power off, then on. If the problem still exists, perform the following:

2.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory 2 (
J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them installed
(which of them are installed depends on the model configuration). If the problem still persists, replace the appropriate devices.

1.

3.

Replace the ESS PWB (PL 11.5).

Status Indicator RAPs

116-349 RAP, 116-350 RAP

05/16/05
2-464

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:
a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

c.

Replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

116-351 RAP

116-352 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

Fatal error related to EtherTalk. A problem occurred during software processing, and processing could no longer continue.

Fatal error related to NetWare. A problem occurred during software processing, and processing could no longer continue.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

1.

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:

a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

c.

Replace the ESS PWB (PL 11.5).

c.

Replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-465

Status Indicator RAPs

116-351 RAP, 116-352 RAP

116-353 RAP

116-354 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

A physical problem was detected with the HDD during activation, causing the HDD not to activate.

A problem with the HDD product code was detected during activation, so the HDD was not
activated. A possibility exists that the HDD was formatted with a different model machine.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

1.

Power off the machine and replace the HDD.

1.

Enter DC355 Hard Disk Diag Program and initialize the HDD.

2.

2.

Refer to the Initialize Hard Disk Procedure in Section 6.

To format an HDD from a different model machine, conduct the Special Boot (see Section
6.

3.

Refer to the Initialize Hard Disk Procedure in Section 6.

3.

Replace the HDD.

4.

Replace the ESS PWB (PL 11.5).

Status Indicator RAPs

116-353 RAP, 116-354 RAP

05/16/05
2-466

Launch
DocuColor 250

116-355 RAP

116-356 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

Fatal error related to the SNMP agent. A problem occurred during software processing, and
processing could no longer continue.

The HDD was formatted, but either an incorrect HDD was connected or an HDD failure
occurred.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:

1.
2.

Refer to the Initialize Hard Disk Procedure in Section 6.

a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

3.

Replace the HDD.

4.

Replace the ESS PWB (PL 11.5).

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

c.

Replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-467

Enter DC355 Hard Disk Diag Program and initialize the HDD.

Status Indicator RAPs

116-355 RAP, 116-356 RAP

116-357 RAP

116-358 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

PostScript fatal system error. A problem occurred during software processing, and processing
could no longer continue.

Fatal error related to the salutation. A problem occurred during software processing, and processing could no longer continue.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

1.

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:

a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

c.

Replace the ESS PWB (PL 11.5).

c.

Replace the ESS PWB (PL 11.5).

Status Indicator RAPs

116-357 RAP, 116-358 RAP

05/16/05
2-468

Launch
DocuColor 250

116-359 RAP

116-360 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

Fatal error in PLW. A problem occurred during software processing, and processing could no
longer continue.

Fatal error related to SMB. A problem occurred during software processing, and processing
could no longer continue.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

1.

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:

a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

c.

Replace the ESS PWB (PL 11.5).

c.

Replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-469

Status Indicator RAPs

116-359 RAP, 116-360 RAP

116-361 RAP

116-362 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

SPL HDD fatal error. SpoolCont detected an error during HDD access.

SSDP software failure. A problem occurred during software processing, and processing could
no longer continue.

Procedure
Switch the power off, then on. If the problem still exists, perform the following:

Procedure

1.

Enter DC355 Hard Disk Diag Program and initialize HDD.

Switch the power off, then on. If the problem still exists, perform the following:

2.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory 2 (
J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them installed
(which of them are installed depends on the model configuration). If the problem still persists, replace the appropriate devices.

1.

3.

Refer to the Initialize Hard Disk Procedure in Section 6.

4.

Replace the HDD.

5.

Replace the ESS PWB (PL 11.5).

Status Indicator RAPs

116-361 RAP, 116-362 RAP

05/16/05
2-470

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:
a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

c.

Refer to the Initialize Hard Disk Procedure in Section 6.

d.

Replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

116-363 RAP

116-364 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

BMLinkS or print service software failure. A problem occurred during software processing, and
processing could no longer continue.

A timer error was detected.

Procedure
Procedure

Replace the ESS PWB (PL 11.5)

Switch the power off, then on. If the problem still exists, perform the following:
1.

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:
a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

c.

Replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-471

Status Indicator RAPs

116-363 RAP, 116-364 RAP

116-365 RAP

116-366 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

SPL fatal error. A problem occurred during software processing, and processing could no
longer continue.

Report generator incorrect operation. A problem occurred during software processing, and processing could no longer continue.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

1.

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:

a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

c.

Replace the ESS PWB (PL 11.5).

c.

Replace the ESS PWB (PL 11.5).

Status Indicator RAPs

116-365 RAP, 116-366 RAP

05/16/05
2-472

Launch
DocuColor 250

116-367 RAP

116-368 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

Parallel fatal error. A problem occurred during software processing, and processing could no
longer continue.

DumpPrint fatal error. A problem occurred during software processing, and processing could
no longer continue.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

1.

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:

a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

c.

Replace the ESS PWB (PL 11.5).

c.

Replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-473

Status Indicator RAPs

116-367 RAP, 116-368 RAP

116-370 RAP

116-371 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

XJCL fatal error. A problem occurred during software processing, and processing could no
longer continue.

PCL Decomposer Software Failure. PCL fatal error. A problem occurred during software processing, and processing could no longer continue.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

1.

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:

a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

c.

Replace the ESS PWB (PL 11.5).

c.

Replace the ESS PWB (PL 11.5).

Status Indicator RAPs

116-370 RAP, 116-371 RAP

05/16/05
2-474

Launch
DocuColor 250

116-373 RAP

116-374 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

Fatal error related to Dynamic DNS. A problem occurred during software processing, and processing could no longer continue.

AutoSW fatal error. A problem occurred during software processing, and processing could no
longer continue.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

1.

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:

a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

c.

Replace the ESS PWB (PL 11.5).

c.

Replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-475

Status Indicator RAPs

116-373 RAP, 116-374 RAP

116-376 RAP

116-378 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

Port 9100 Software Fail

Fatal error related to MCR. A problem occurred during software processing, and processing
could no longer continue.

Procedure
Switch the power off, then on. If the problem still exists, perform the following:

Procedure

1.

Switch the power off, then on. If the problem still exists, perform the following:

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:
a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

c.

1.

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:
a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

c.

Replace the ESS PWB (PL 11.5).

Replace the ESS PWB (PL 11.5).

Status Indicator RAPs

116-376 RAP, 116-378 RAP

05/16/05
2-476

Launch
DocuColor 250

116-379 RAP

116-380 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

Fatal error related to MCC. A problem occurred during software processing, and processing
could no longer continue.

An error was detected while checking ESS font ROM DIMM #1.

Procedure
Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

1.

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:
a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

b.

Replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
2-477

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:
a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

c.

Replace the ESS PWB (PL 11.5).

Status Indicator RAPs

116-379 RAP, 116-380 RAP

116-381 RAP

116-382 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

It was detected that the ABL didn't agree with the ABL version information in NVM, or the data
was corrupted.

An ABL access to NVM or HDD failed.

Procedure
Procedure

1.

NOTE: Before performing the following step, obtain the consent of the user. The entire address
info will be cleared by this action.
1.

Set Diagnostic Code 790-664 to 0.

2.

Refer to the Initialize Hard Disk Procedure in Section 6.

3.

If the problem still persists, replace NVM PWB before replacing the HDD.

Clear the Controller NVMs.

Status Indicator RAPs

116-381 RAP, 116-382 RAP

05/16/05
2-478

Launch
DocuColor 250

116-385 RAP

116-388 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

Fatal error related to the IDC. A problem occurred during software processing, and processing
could no longer continue.

It was detected that no HD is installed, although this is a configuration (there is a FAX) that
requires an HD.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Extract and re-insert the standard ROM.

1.

2.

Extract and re-insert Expansion Font ROM ( J333).

3.

If the problem still persists, replace the standard ROM before replacing the Expansion
Font ROM

Launch
DocuColor 250

05/16/05
2-479

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:
a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

c.

Refer to the Initialize Hard Disk Procedure in Section 6.

d.

Replace the ESS PWB (PL 11.5).

Status Indicator RAPs

116-385 RAP, 116-388 RAP

116-389 RAP

116-390 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

The system detected that no additional RAM was installed though the system configuration
(with HDD, etc.) required the installation of an additional RAM.

A version mismatch was detected between the standard ROM and NVM.

Procedure
Procedure

Enter Diagnostic Code dC301 and initialize the NVM or use the correct version of the Standard
ROM.

Switch the power off, then on. If the problem still exists, perform the following:
1.

Check DC122 Shutdown History to see if the code frequently occurred. If the code frequently occurred, perform the following:
a.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same
problem is repeated.

b.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

c.

Replace the ESS PWB (PL 11.5).

Status Indicator RAPs

116-389 RAP, 116-390 RAP

05/16/05
2-480

Launch
DocuColor 250

116-391 RAP

116-395 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

Incorrect specification of the country code, territory code, or paper size group.

Fatal error related to the USB. A problem occurred during software processing, and processing
could no longer continue.

Procedure
1.

Enter Diagnostics and set up the correct country code/territory code/paper size group.

Procedure

700-165=Country Code;

Switch the power off, then on. If the problem still exists, perform the following:

700-337=Product Info;

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the ESS PWB (PL 11.5).

700-338=Territory Code;
700-402=Paper Size Group
700-165 -> 392 / 700-337 -> 13 / 700-338 -> 1 / 700-402 -> 1
2.

After setting up the correct values, initialize the NVM. (Otherwise, the incorrect country,
territory and paper size will remain unchanged.)

Launch
DocuColor 250

05/16/05
2-481

Status Indicator RAPs

116-391 RAP, 116-395 RAP

116-701 RAP

116-702 RAP

BSD-ON:3.7 PWB ESS BSD

BSD-ON:3.7 PWB ESS BSD

Duplex printing is not possible due to insufficient memory.

Printing occurred with a substitute font.

Procedure

Procedure

Add memory. If the machine has no HDD, install the HDD.

Install an appropriate Font ROM.

Status Indicator RAPs

116-701 RAP, 116-702 RAP

05/16/05
2-482

Launch
DocuColor 250

116-703 RAP

116-704 RAP

BSD-ON:3.7 PWB ESS BSD

MediaReader No Insert (No Job)

There was a problem with the PostScript data so that an error occurred during PostScript
grammar interpretation or language interpretation.

Procedure
Check that the Media is inserted.

Procedure
1.

Switch the power off, then on. If the problem still exists, perform the following:

Reinstall the latest version or the ESS Firmware (GP 2).

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory
2 ( J331), Page Memory PM1 ( J337) and Page Memory PM2 ( J338), if any of them
installed (which of them are installed depends on the model configuration). If the
problem still persists, replace the appropriate devices.

Check the print data or Click Spool Setting under the printer driver Detailed Settings tab and set Interactive Communication to OFF.

Launch
DocuColor 250

05/16/05
2-483

Status Indicator RAPs

116-703 RAP, 116-704 RAP

116-705 RAP

116-706 RAP

MediaReader Format Error (No Job)

MediaReader: File Attribute Read Error (No Job)

Procedure

Procedure

Check the contents in the Media from the PC. Check the file format/directory and selected
mode (Digital Camera Print/Document Print).

Check the contents in the Media from the PC. Check whether the printed file attribute information is displayed in the PC.

Status Indicator RAPs

116-705 RAP, 116-706 RAP

05/16/05
2-484

Launch
DocuColor 250

116-707 RAP

116-708 RAP

MediaReader: Image File Read Error (No Job)

MediaReader: File Attribute Read Error (In Job)

Procedure

Procedure

Check the contents in the Media from the PC. Check whether the print file images are displayed in the PC.

Check the contents in the Media from the PC. Check whether the printed file attribute information is displayed in the PC.

Launch
DocuColor 250

05/16/05
2-485

Status Indicator RAPs

116-707 RAP, 116-708 RAP

116-709 RAP

116-710 RAP

MediaReader: Image File Read Error (Occurs during job)

BSD-ON:3.7 PWB ESS BSD

Procedure

It is possible that the size of the original was not correctly determined because the incoming
data exceeded the HP-GL/2 (option) spool size.

Check the contents in the Media from the PC. Check whether the print file images are displayed in the PC.

Procedure
Increase the HP-GL spool size. Or, install the HDD.

Status Indicator RAPs

116-709 RAP, 116-710 RAP

05/16/05
2-486

Launch
DocuColor 250

116-711 RAP

116-712 RAP

The size and direction of the specified ART EX form do not agree with that of the paper to be
printed.

BSD-ON:3.7 PWB ESS BSD

The PLW form/logo data cannot be registered due to insufficient RAM or HD space.

Procedure
Select paper that has the same size and orientation as the registered form.

Procedure
After checking the registered forms/logos using the Operation Panel utility, delete the unnecessary forms/logos. Or, increase the allocated capacity of the RAM disk.

Launch
DocuColor 250

05/16/05
2-487

Status Indicator RAPs

116-711 RAP, 116-712 RAP

116-713 RAP

116-714 RAP

BSD-ON:3.7 PWB ESS BSD

An HP-GL/2 (option) command error occurred.

The job was divided because the HDD was full.

Procedure

Procedure
1.

Delete the stored documents and clear HDD Full.

2.

If the problem persists, split the job so that HDD Full does not occur.

3.

Refer to the Initialize Hard Disk Procedure in Section 6.

Status Indicator RAPs

116-713 RAP, 116-714 RAP

Correct or remove the data in the print data that causes the error.

05/16/05
2-488

Launch
DocuColor 250

116-715 RAP

116-716 RAP

The form could not be registered because the ART EX form registration upper limit was
reached.

MediaReader File Does Not Exist

Procedure
Procedure
After checking the registered forms using the Operation Panel utility, delete the unnecessary
forms/logos. Or, delete the unnecessary forms with Print Command.

Launch
DocuColor 250

Check the contents in the Media from the PC. Check the file format/directory and selected
mode (Digital Camera Print/Document Print).

05/16/05
2-489

Status Indicator RAPs

116-715 RAP, 116-716 RAP

116-717 RAP

116-718 RAP

MediaLib: Not Execute of New Request

The specified ART EX form has not been registered.

Procedure

Procedure

Check the contents in the Media from the PC. It is not necessary to check the file format/directory in the Media (as this error does not occur when the previous job is complete).

Use one of the registered forms, or register the necessary one.

Status Indicator RAPs

116-717 RAP, 116-718 RAP

05/16/05
2-490

Launch
DocuColor 250

116-720 RAP

116-737 RAP

BSD-ON:3.7 PWB ESS BSD

User defined data (foreign alphabet, pattern, etc.) could not be registered because there was
insufficient ART IV user definition memory.

PCL Memory Low, Page Simplified

Procedure

Procedure
Remove unnecessary data, or increase ART IV user-defined memory space.

Disable unnecessary ports, or increase buffer memory sizes, or add Page Memory.

Launch
DocuColor 250

05/16/05
2-491

Status Indicator RAPs

116-720 RAP, 116-737 RAP

116-738 RAP

116-739 RAP

Synthesis was not possible because the specified ART IV form size and direction were different from the paper size and direction.

BSD-ON:3.7 PWB ESS BSD

Procedure
Select paper that has the same size and orientation as the registered form.

It was not possible to register the form or logo data because there was insufficient ART IV
memory or HDD capacity.

Procedure
After checking the registered forms/logos using the Operation Panel utility, delete the unnecessary forms/logos. Or, increase the allocated capacity of the RAM disk.

Status Indicator RAPs

116-738 RAP, 116-739 RAP

05/16/05
2-492

Launch
DocuColor 250

116-740 RAP

116-741 RAP

An arithmetic error occurred because the print data exceeded the printer limit.

No more forms can be registered because the number of ART IV Forms registered has
reached the upper limit.

Procedure
1.

The print data includes data that exceeds the value to which the printer limits it. Remove
this data.

2.

Upgrade the driver.

Launch
DocuColor 250

Procedure
After checking the registered forms using the Operation Panel utility, delete the unnecessary
forms/logos. Or, delete the unnecessary forms with Print Command.

05/16/05
2-493

Status Indicator RAPs

116-740 RAP, 116-741 RAP

116-742 RAP

116-743 RAP

No more logo data can be registered because the number of ART IV log data registered has
reached the upper limit.

BSD-ON:3.7 PWB ESS BSD

The form or logo data could not be registered due to insufficient ART IV memory.

Procedure
Check logos registered at the Operation Panel Utility and then remove unnecessary ones. Or
remove unnecessary logos by print command.

Status Indicator RAPs

116-742 RAP, 116-743 RAP

Procedure
Increase memory space, or install the HDD.

05/16/05
2-494

Launch
DocuColor 250

116-745 RAP

116-746 RAP

BSD-ON:3.7 PWB ESS BSD

The specified form has not been registered.

An ART IV command error occurred. During Decompose, the Decomposer checks for syntax
error and values that exceed their respective limit values.

Procedure
Use one of the registered forms, or registered the necessary one.

Procedure
1.

Upgrade the driver.

2.

Upgrade the ESS software to the latest version.

Launch
DocuColor 250

05/16/05
2-495

Status Indicator RAPs

116-745 RAP, 116-746 RAP

116-747 RAP

116-748 RAP

The paper margin value is too large for the HP-GL/2 (option) effective coordinate area.

The HP-GL/2 (option) print data does not contain any image data.

Procedure

Procedure

Reduce paper margins and instruct the machine to reprint.

Check the print data.

Status Indicator RAPs

116-747 RAP, 116-748 RAP

05/16/05
2-496

Launch
DocuColor 250

116-749 RAP

116-771 RAP

The specified PostScript font is not in ROM or HDD.

Invalid JBIG Parameter DL Fixed. A problem with the parameters included in the data was
automatically corrected.

Procedure
Add the font or on the UI, instruct the machine to replace another font with the desired one.

Procedure
The printed image could be defective. Ask the sender to check the image or to resend it.

Launch
DocuColor 250

05/16/05
2-497

Status Indicator RAPs

116-749 RAP, 116-771 RAP

116-772 RAP

116-773 RAP

Invalid JBIG Parameter D Fixed. A problem with the parameters included in the data was automatically corrected.

Invalid JBIG Parameter P Fixed. A problem with the parameters included in the data was automatically corrected.

Procedure

Procedure

The printed image could be defective. Ask the sender to check the image or to resend it.

The printed image could be defective. Ask the sender to check the image or to resend it.

Status Indicator RAPs

116-772 RAP, 116-773 RAP

05/16/05
2-498

Launch
DocuColor 250

116-774 RAP

116-775 RAP

Invalid JBIG Parameter YD Fixed. A problem with the parameters included in the data was
automatically corrected.

Invalid JBIG Parameter LO Fixed. A problem with the parameters included in the data was
automatically corrected.

Procedure

Procedure

The printed image could be defective. Ask the sender to check the image or to resend it.

The printed image could be defective. Ask the sender to check the image or to resend it.

Launch
DocuColor 250

05/16/05
2-499

Status Indicator RAPs

116-774 RAP, 116-775 RAP

116-776 RAP

116-777 RAP

Invalid JBIG Parameter MX Fixed. A problem with the parameters included in the data was
automatically corrected.

Invalid JBIG Parameter MY Fixed. A problem with the parameters included in the data was
automatically corrected.

Procedure

Procedure

The printed image could be defective. Ask the sender to check the image or to resend it.

The printed image could be defective. Ask the sender to check the image or to resend it.

Status Indicator RAPs

116-776 RAP, 116-777 RAP

05/16/05
2-500

Launch
DocuColor 250

116-778 RAP

116-780 RAP

Invalid JBIG Parameter VLENGTH Fixed. A problem with the parameters included in the data
was automatically corrected.

There was a problem with the document attached to the received mail.

Procedure
Procedure

Check the attached doc.

The printed image could be defective. Ask the sender to check the image or to resend it.

Launch
DocuColor 250

05/16/05
2-501

Status Indicator RAPs

116-778 RAP, 116-780 RAP

116-790 RAP
Stapling was cancelled.

Procedure
No corrective action is required because the user cancelled the operation.

Status Indicator RAPs

116-790 RAP

05/16/05
2-502

Launch
DocuColor 250

123-200 RAP

123-201 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

The data received from ESS exceeded the buffer size of the storage destination within the control panel.

Data that was intended to be received from the control panel exceeded the buffer size of the
storage destination within the control panel.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
503

Status Indicator RAPs

123-200 RAP, 123-201 RAP

123-202 RAP

123-203 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Events occurred that exceeded the processing capability for requests generated within the
control panel.

UI Debug code

Procedure
Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-202 RAP, 123-203 RAP

05/16/05
2-504

Launch
DocuColor 250

123-204 RAP

123-205 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

SIO Parameter Failure (UI-Control panel). Serial communication error.

SIO Command Failure (UI-Control panel). Serial communication error.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
505

Status Indicator RAPs

123-204 RAP, 123-205 RAP

123-206 RAP

123-207 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

SIO Status Failure (UI-Control panel). Serial communication error.

Comm Manager Target Failure (UI-Control panel). Serial communication error.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-206 RAP, 123-207 RAP

05/16/05
2-506

Launch
DocuColor 250

123-208 RAP

123-209 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Comm Manager Command Failure (UI-Control panel). Serial communication error.

EVM Returns Wrong Value (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
507

Status Indicator RAPs

123-208 RAP, 123-209 RAP

123-310 RAP

123-311 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Send Queue Full (UI-Control panel). The upper bound for the ability to send data from the control panel to ESS was exceeded.

Receive Queue Full (UI-Control panel). The data received from ESS exceeded the upper
boundary of the processing ability within the control panel.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-310 RAP, 123-311 RAP

05/16/05
2-508

Launch
DocuColor 250

123-312 RAP

123-313 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

EVM Uses Wrong API (UI-Control panel). UI software error within the ESS PWB.

AS Uses Wrong API (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:
1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

Switch the power off, then on. If the problem still exists, perform the following:
1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

05/16/05
509

Status Indicator RAPs

123-312 RAP, 123-313 RAP

123-314 RAP

123-315 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Event-Waiting Timer Timeout (UI-Control panel). There was no notification of a reply message
from ESS within the specified time.

CTS Internal Failure (UI-Control panel). UI software error within the ESS PWB.

Procedure
Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-314 RAP, 123-315 RAP

05/16/05
2-510

Launch
DocuColor 250

123-316 RAP

123-317 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Send Request Queue Full SIO (UI-Control panel). The upper boundary for the ability to send
data from the control panel to ESS was exceeded.

Receive Message Queue Full (UI-Control panel). The data received from ESS exceeded the
upper boundary of the processing ability within the control panel.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
511

Status Indicator RAPs

123-316 RAP, 123-317 RAP

123-318 RAP

123-319 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Receive Finish Queue Full (UI-Control panel). The data received from ESS exceeded the
upper boundary of the processing ability within the control panel.

Send Failure with No ACK (UI-Control panel). Serial communication error.

Procedure
Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-318 RAP, 123-319 RAP

05/16/05
2-512

Launch
DocuColor 250

123-320 RAP

123-321 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Polling Failure (UI-Control panel). Serial communication error.

Send Message Failure (UI-Control panel). Serial communication error.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
513

Status Indicator RAPs

123-320 RAP, 123-321 RAP

123-322 RAP

123-323 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Target Failure (UI-Control panel). Serial communication error.

Address Failure (UI-Control panel). Serial communication error.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-322 RAP, 123-323 RAP

05/16/05
2-514

Launch
DocuColor 250

123-324 RAP

123-325 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Size Failure (UI-Control panel). Serial communication error.

Object Creation Failure (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
515

Status Indicator RAPs

123-324 RAP, 123-325 RAP

123-326 RAP

123-327 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Memory Overflow (UI-Control panel). UI software error within the ESS PWB.

Button Overflow (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-326 RAP, 123-327 RAP

05/16/05
2-516

Launch
DocuColor 250

123-328 RAP

123-329 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

UI Internal Failure with Out of Area. UI software error within the ESS PWB.

UI Internal Failure with Invalid Coordinates. UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
517

Status Indicator RAPs

123-328 RAP, 123-329 RAP

123-330 RAP

123-331 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Interface Failure with Invalid Parameter LCD. UI software error within the ESS PWB.

UI Internal Failure with Invalid LED Request. UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-330 RAP, 123-331 RAP

05/16/05
2-518

Launch
DocuColor 250

123-332 RAP

123-333 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

I/F Failure (Invalid Parameter CP). UI software error within the ESS PWB.

I/F Failure (No Communication). H/W connection failure within the UI Interface PWB, or an
internal connection could not be corrected detected.

Procedure
Switch the power off, then on. If the problem still exists, perform the following:

Procedure

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

Switch the power off, then on. If the problem still exists, perform the following:

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

05/16/05
519

Status Indicator RAPs

123-332 RAP, 123-333 RAP

123-334 RAP

123-335 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

I/F Failure (Receiving Error Key Code). UI software error within the ESS PWB.

I/F Failure (Receiving Invalid Coordinates). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-334 RAP, 123-335 RAP

05/16/05
2-520

Launch
DocuColor 250

123-336 RAP

123-337 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

I/F Failure (DM-ACD Drv. I/F). UI software error within the ESS PWB.

Frame Data Error with Invalid Data Type. UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
521

Status Indicator RAPs

123-336 RAP, 123-337 RAP

123-338 RAP

123-339 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Frame Data Error Offset Address Out. UI software error within the ESS PWB.

Display Request Code Invalid. UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-338 RAP, 123-339 RAP

05/16/05
2-522

Launch
DocuColor 250

123-340 RAP

123-341 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Interface Failure GUAM-DM I/F. UI software error within the ESS PWB.

Event Queue Full (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

witch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
523

Status Indicator RAPs

123-340 RAP, 123-341 RAP

123-342 RAP

123-343 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Event Queue Empty (UI-Control panel). UI software error within the ESS PWB.

Invalid Class (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-342 RAP, 123-343 RAP

05/16/05
2-524

Launch
DocuColor 250

123-344 RAP

123-345 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Invalid Type (UI-Control panel). UI software error within the ESS PWB.

Timer Queue Full (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
525

Status Indicator RAPs

123-344 RAP, 123-345 RAP

123-346 RAP

123-347 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Invalid Timer Number (UI-Control panel). UI software error within the ESS PWB.

Undefined Trap (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-346 RAP, 123-347 RAP

05/16/05
2-526

Launch
DocuColor 250

123-348 RAP

123-349 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Command Access Exception (UI-Control panel). UI software error within the ESS PWB.

Invalid Command (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
527

Status Indicator RAPs

123-348 RAP, 123-349 RAP

123-350 RAP

123-351 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Privilege Command (UI-Control panel). UI software error within the ESS PWB.

No FPU Exception (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-350 RAP, 123-351 RAP

05/16/05
2-528

Launch
DocuColor 250

123-352 RAP

123-353 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Address Mis-align (UI-Control panel). UI software error within the ESS PWB.

Data Access Exception (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
529

Status Indicator RAPs

123-352 RAP, 123-353 RAP

123-354 RAP

123-355 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Tag Overflow (UI-Control panel). UI software error within the ESS PWB.

No Co Processor Exception (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-354 RAP, 123-355 RAP

05/16/05
2-530

Launch
DocuColor 250

123-356 RAP

123-357 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Short of Area (UI-Control panel). UI software error within the ESS PWB.

Cancel Wait Status (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
531

Status Indicator RAPs

123-356 RAP, 123-357 RAP

123-358 RAP

123-359 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Timeout (UI-Control panel). UI software error within the ESS PWB.

Queue Overflow (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-358 RAP, 123-359 RAP

05/16/05
2-532

Launch
DocuColor 250

123-360 RAP

123-361 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Context Failure (UI-Control panel). UI software error within the ESS PWB.

Object Failure (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
533

Status Indicator RAPs

123-360 RAP, 123-361 RAP

123-362 RAP

123-363 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

No Object (UI-Control panel). UI software error within the ESS PWB.

Invalid ID (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-362 RAP, 123-363 RAP

05/16/05
2-534

Launch
DocuColor 250

123-364 RAP

123-365 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Parameter Failure (UI-Control panel). UI software error within the ESS PWB.

Reserve Attribute (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
535

Status Indicator RAPs

123-364 RAP, 123-365 RAP

123-366 RAP

123-367 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Reserve Function Code (UI-Control panel). UI software error within the ESS PWB.

Unsupported Function (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-366 RAP, 123-367 RAP

05/16/05
2-536

Launch
DocuColor 250

123-368 RAP

123-369 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Short of UI Memory (UI-Control panel). There is insufficient memory or a connection problem.

Invalid Interface Value (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
537

Status Indicator RAPs

123-368 RAP, 123-369 RAP

123-370 RAP

123-371 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Interface Length Failure (UI-Control panel). There was a mistake in a parameter received from
ESS.

Interface Parameter Failure (UI-Control panel). There was a mistake in a parameter received
from ESS.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-370 RAP, 123-371 RAP

05/16/05
2-538

Launch
DocuColor 250

123-372 RAP

123-373 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Interface Sequence Failure (UI-Control panel). There was no notification of an initialization

command from ESS within the specified time.

Channel Failure (UI-Control panel). There was a mistake in a cancel received from ESS.

Procedure
Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
539

Status Indicator RAPs

123-372 RAP, 123-373 RAP

123-374 RAP

123-375 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Invalid User Job ID (UI-Control panel). There was an error in a job ID parameter received from
ESS.

Internal Resource Failure (UI-Control panel). UI software error within the ESS PWB.

Procedure
Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-374 RAP, 123-375 RAP

05/16/05
2-540

Launch
DocuColor 250

123-376 RAP

123-377 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Internal Memory Failure (UI-Control panel). UI software error within the ESS PWB.

UI Timer Failure (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
541

Status Indicator RAPs

123-376 RAP, 123-377 RAP

123-378 RAP

123-379 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Interface Format Failure (UI-Control panel). There was an error in a data format received from
ESS.

Dispatch Failure (UI-Control panel). UI software error within the ESS PWB.

Procedure
Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-378 RAP, 123-379 RAP

05/16/05
2-542

Launch
DocuColor 250

123-380 RAP

123-382 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Copy Interface Failure (UI-Control panel). UI software error within the ESS PWB.

Scanner Interface Failure (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
543

Status Indicator RAPs

123-380 RAP, 123-382 RAP

123-383 RAP

123-384 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Report Interface Failure (UI-Control panel). UI software error within the ESS PWB.

Server Access Failure (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-383 RAP, 123-384 RAP

05/16/05
2-544

Launch
DocuColor 250

123-385 RAP

123-386 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Service Object Overflow (UI-Control panel). UI software error within the ESS PWB.

Invalid Service Object (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
545

Status Indicator RAPs

123-385 RAP, 123-386 RAP

123-387 RAP

123-388 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Invalid Service Object Attribute (UI-Control panel). UI software error within the ESS PWB.

Attribute Failure (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-387 RAP, 123-388 RAP

05/16/05
2-546

Launch
DocuColor 250

123-389 RAP

123-390 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Argument Failure (UI-Control panel). UI software error within the ESS PWB.

Job Parameter Failure (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
547

Status Indicator RAPs

123-389 RAP, 123-390 RAP

123-391 RAP

123-392 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Job Actual Parameter Failure (UI-Control panel). UI software error within the ESS PWB.

Auditron Failure (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest (GP 2) version and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-391 RAP, 123-392 RAP

05/16/05
2-548

Launch
DocuColor 250

123-393 RAP

123-394 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

EP Failure (UI-Control panel). UI software error within the ESS PWB.

File Access Failure (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
549

Status Indicator RAPs

123-393 RAP, 123-394 RAP

123-395 RAP

123-396 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

NVM Failure (UI-Control panel). UI software error within the ESS PWB.

FF Failure (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-395 RAP, 123-396 RAP

05/16/05
2-550

Launch
DocuColor 250

123-397 RAP

123-398 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

MGR Failure (UI-Control panel). UI software error within the ESS PWB.

Delay Release Queue Full (UI-Control panel). UI software error within the ESS PWB.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
551

Status Indicator RAPs

123-397 RAP, 123-398 RAP

123-399 RAP

123-400 RAP

BSD-ON:CH3.7

BSD-ON:CH3.7

Internal Failure (UI-Control panel). UI software error within the ESS PWB.

Internal Failure (UI-Control panel). Insufficient registration, internal error, or an IF sequence or

parameter outside the specification was input to the converter.

Procedure
Switch the power off, then on. If the problem still exists, perform the following:

Procedure

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

Switch the power off, then on. If the problem still exists, perform the following:

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

123-399 RAP, 123-400 RAP

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Replace the UI Interface PWB (PL 11.5) before replacing the ESS PWB (PL 11.5).

05/16/05
2-552

Launch
DocuColor 250

124-310 RAP

124-311 RAP

DC132 11 - The product number was not specified.

DC132 09 - The serial number registration field failed.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform GP 4. If the problem continues, replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Switch the power off, then on. If the problem still exists, perform GP 4. If the problem continues, replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Launch
WorkCentre Pro C3545 Family

05/16/05
553

Status Indicator RAPs

124-310 RAP, 124-311 RAP

124-312 RAP

124-313 RAP

DC132 12 - Product numbers did not agree.

DC132 10 - Serial numbers did not agree.

Procedure

Procedure

Switch the power off then on. If the problem still exists, perform GP 4. If the problem continues,
replace the MCU PWB (PL 11.1) before replacing the ESS PWB (PL 11.5).

Switch the power off then on. If the problem still exists, perform GP 4. If the problem continues,
replace the MCU PWB (PL 11.1) before replacing the ESS PWB (PL 11.5).

Status Indicator RAPs

124-312 RAP, 124-313 RAP

05/16/05
2-554

Launch
DocuColor 250

124-314 RAP

124-315 RAP

DC 132-01 - IOT Speed Failure

DC 132-02 - IOT Speed Mismatch

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform GP 4. If the problem continues, replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Switch the power off then on. If the problem still exists, perform the following:
Enter DC131. Check the values at the following Chain Link Codes.

DC131 [700-600] (IOT):

DC131 [700-601] (SYS 1):

DC131 [700-602] (SYS 2):

The three values are all different.

Y
N
Perform GP 4
Replace the MCU PWB (PL 11.1) before replacing the ESS PWB (PL 11.5).
NOTE: IOT refers to MCU PWB and SYS 1/SYS 2 to ESS PWB.

Launch
WorkCentre Pro C3545 Family

05/16/05
555

Status Indicator RAPs

124-314 RAP, 124-315 RAP

124-316 RAP

124-317 RAP

DC 132-04 - Product a/f Model Failure

DC 132-04 - Product a/f All Product Model Mismatch

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform GP 4. If the problem continues, replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Switch the power off then on. If the problem still exists, perform the following:
Enter DC131. Check the values at the following Chain Link Codes.

DC131 [700-600] (IOT):

DC131 [700-601] (SYS 1):

DC131 [700-602] (SYS 2):

The three values are all different.

Y
N
Perform GP 4
Replace the MCU PWB (PL 11.1) before replacing the ESS PWB (PL 11.5).
NOTE: IOT refers to MCU PWB and SYS 1/SYS 2 to ESS PWB.

Status Indicator RAPs

124-316 RAP, 124-317 RAP

05/16/05
2-556

Launch
DocuColor 250

124-318 RAP

124-319 RAP

Product Type for S/W Key Failure

DC 132-08 - All Product Type For S/W Key Mismatch

Procedure

Procedure

Switch the power off then on. If the problem still exists, perform the following:

Switch the power off then on. If the problem still exists, perform the following:
Enter DC131. Check the values at the following Chain Link Codes.

DC131 [700-606] (IOT):

1.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

DC131 [700-607] (SYS 1):

DC131 [700-602] (SYS 2):

The three values are all different.

Y
N
Perform GP 4.
Replace the MCU PWB (PL 11.1) before replacing the ESS PWB (PL 11.5).
NOTE: IOT refers to MCU PWB and SYS 1/SYS 2 to ESS PWB.

Launch
WorkCentre Pro C3545 Family

05/16/05
557

Status Indicator RAPs

124-318 RAP, 124-319 RAP

124-320 RAP

124-321 RAP

EEP ROM Failure. A EEP ROM write problem occurred on the ESS PWB.

Backup SRAM Failure. An NVM ROM write problem occurred on the ESS PWB.

Procedure

Procedure

Switch the power off then on. If the problem still exists, perform the following:

Switch the power off then on. If the problem still exists, perform the following:

1.

Pull out and reinsert the EEP ROM.

1.

Pull out and reinsert the NVM PWB ( J334).

2.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

2.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Status Indicator RAPs

124-320 RAP, 124-321 RAP

05/16/05
2-558

Launch
DocuColor 250

124-322 RAP

124-323 RAP

DC 132-05 - Copy/Scan/Print S/W Key by PWE Failure

DC 132-06 - Copy/Scan/Print S/W Key 1 Failure

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform GP 4. If the problem continues, replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Switch the power off then on. If the problem still exists, perform the following:
Enter DC131. Check the values at the following Chain Link Codes. Replace any PWB that
exhibits a mismatch.

DC131 [700-603] (IOT):

DC131 [700-604] (SYS 1):

DC131 [700-605] (SYS 2):

NOTE: IOT refers to MCU PWB (PL 11.1) and SYS 1/SYS 2 to ESS PWB (PL 11.5).

Launch
WorkCentre Pro C3545 Family

05/16/05
559

Status Indicator RAPs

124-322 RAP, 124-323 RAP

124-324 RAP

124-325 RAP

All Billings Mismatch

Billing Restoration Failure. Billing automatic recovery was not possible.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform GP 4. If the problem continues, replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Switch the power off then on. If the problem still exists, perform the following:
Compare the Serial Numbers in GP 4 Billing Data Matching & Serial No. Setup. The
Numbers are all different.
Y
N
Replace the PWB whose values do not match.

three

Replace the MCU PWB (PL 11.1) before replacing the ESS PWB (PL 11.5).
NOTE: IOT refers to MCU PWB (PL 11.1) and SYS 1/SYS 2 to ESS PWB (PL 11.5).

Status Indicator RAPs

124-324 RAP, 124-325 RAP

05/16/05
2-560

Launch
DocuColor 250

124-333 RAP

124-334 RAP

ASIC Failure (Panther). A panther error was detected.

Standard Font ROM Error. A problem was detected with the standard installed font ROM.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Extract and re-insert NVM RAM ( J334), RAM M1 ( J330), RAM M2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any are installed (the model configuration determines which are installed). If the problem still persists, replace the appropriate
devices.

2.

Extract and re-insert MF ROM ( J332). If the problem still persists, replace the ROM.

3.

Extract and re-insert NVM RAM ( J334), RAM M1 ( J330), RAM M2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any are installed (the model configuration determines which are installed). If the problem still persists, replace the appropriate
devices.

4.

Replace the ESS PWB (PL 11.5).

3.

Replace the ESS PWB (PL 11.5).

Launch
WorkCentre Pro C3545 Family

05/16/05
561

Status Indicator RAPs

124-333 RAP, 124-334 RAP

124-335 RAP

124-337 RAP

Font ROM Not Found. The font ROM could not be detected.

ESS Standard RAM Error. An error was detected with the ESS installed standard RAM.

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Extract and re-insert MF ROM ( J332). If the problem still persists, replace the ROM.

2.

3.

Extract and re-insert NVM RAM ( J334), RAM M1 ( J330), RAM M2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any are installed (the model configuration determines which are installed). If the problem still persists, replace the appropriate
devices.

Extract and re-insert System Memory 1 ( J330). If the problem still persists, replace the
RAM.

3.

Extract and re-insert NVM RAM ( J334), RAM M1 ( J330), RAM M2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any are installed (the model configuration determines which are installed). If the problem still persists, replace the appropriate
devices.

4.

Replace the ESS PWB (PL 11.5).

4.

Replace the ESS PWB (PL 11.5).

Status Indicator RAPs

124-335 RAP, 124-337 RAP

05/16/05
2-562

Launch
DocuColor 250

124-338 RAP

124-339 RAP

Same Font ROMs Found. It was detected that identical font ROM's were installed.

ROM DIMM of another product found. It was detected that a different type of font ROM was
installed.

Procedure
Switch the power off, then on. If the problem still exists, perform the following:

Procedure

1.

Check the standard Font ROM ( J332) and optional Font ROM ( J333). Install the appropriate ROM. If the ROM is correct, extract and re-insert it.

Switch the power off, then on. If the problem still exists, perform the following:

2.

Replace the ESS PWB (PL 11.5).

Launch
WorkCentre Pro C3545 Family

1.

Check the standard Font ROM ( J332) and optional Font ROM ( J333). Install the appropriate ROM. If the ROM is correct, extract and re-insert it.

2.

Replace the ESS PWB (PL 11.5).

05/16/05
563

Status Indicator RAPs

124-338 RAP, 124-339 RAP

124-340 RAP

124-341 RAP

The three CRUM market destination values are not set up (0 or different).

One CRUM market destination value is different (IOT).

Procedure

Procedure

Switch the power off then on. If the problem still exists, perform the following:

Switch the power off then on. If the problem still exists, perform the following:

1.

1.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Status Indicator RAPs

124-340 RAP, 124-341 RAP

05/16/05
2-564

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Launch
DocuColor 250

124-342 RAP

124-343 RAP

One CRUM market destination value is different (SYS 1).

One CRUM market destination value is different (SYS 2).

Procedure

Procedure

Switch the power off then on. If the problem still exists, perform the following:

Switch the power off then on. If the problem still exists, perform the following:

1.

Pull out and insert the EEP ROM on the Controller Board. If problem still exists, replace
the Controller Board.

1.

Pull out and insert the NVM PWB on the Controller Board. If problem still exists, replace
the Controller Board

2.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

2.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Launch
WorkCentre Pro C3545 Family

05/16/05
565

Status Indicator RAPs

124-342 RAP, 124-343 RAP

124-350 RAP

124-351 RAP

The three CRUM OEM destination values are not set up (0 or different).

One CRUM OEM destination value is different (IOT).

Procedure

Procedure

Switch the power off then on. If the problem still exists, perform the following:

Switch the power off then on. If the problem still exists, perform the following:

1.

1.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Status Indicator RAPs

124-350 RAP, 124-351 RAP

05/16/05
2-566

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Launch
DocuColor 250

124-352 RAP

124-353 RAP

One CRUM OEM destination value is different (SYS 1).

One CRUM OEM destination value is different (SYS 2).

Procedure

Procedure

Switch the power off then on. If the problem still exists, perform the following:

Switch the power off then on. If the problem still exists, perform the following:

1.

Pull out and insert the EEP ROM on the Controller Board. If problem still exists, replace
the Controller Board.

1.

Pull out and insert the NVM PWB on the Controller Board. If problem still exists, replace
the Controller Board

2.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

2.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Launch
WorkCentre Pro C3545 Family

05/16/05
567

Status Indicator RAPs

124-352 RAP, 124-353 RAP

124-360 RAP

124-361 RAP

CRUM Valid/Invalid is not set up at the three locations (0 or different values).

CRUM Validation Failure MCU. CRUM valid/invalid data was different (IOT).

Procedure

Procedure

Switch the power off then on. If the problem still exists, perform the following:

Switch the power off then on. If the problem still exists, perform the following:

1.

1.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Status Indicator RAPs

124-360 RAP, 124-361 RAP

05/16/05
2-568

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Launch
DocuColor 250

124-362 RAP

124-363 RAP

CRUM Validation Failure SYS 1. CRUM valid/invalid data was different (SYS 1).

CRUM Validation Failure SYS 2. CRUM valid/invalid data was different (SYS 2).

Procedure

Procedure

Switch the power off then on. If the problem still exists, perform the following:

Switch the power off then on. If the problem still exists, perform the following:

1.

Pull out and insert the EEP ROM on the Controller Board. If problem still exists, replace
the Controller Board.

1.

Pull out and insert the NVM PWB on the Controller Board. If problem still exists, replace
the Controller Board

2.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

2.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Launch
WorkCentre Pro C3545 Family

05/16/05
569

Status Indicator RAPs

124-362 RAP, 124-363 RAP

124-372 RAP

124-373 RAP

IOT sc Soft Failure. IOT controller software problem. A problem occurred during software processing, and processing could no longer continue.

IOT Manager SW Failure. IOT manager software failure.

Procedure
Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off, then on. If the problem still exists, perform the following:

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Check all the connectors on the IOT PWB and the ESS PWB for being properly installed.

2.

Check all the connectors on the IOT PWB and the ESS PWB for being properly installed.

3.

3.

Extract and re-insert NVM RAM ( J334), RAM M1 ( J330), RAM M2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any are installed (the model configuration determines which are installed). If the problem still persists, replace the appropriate
devices.

Extract and re-insert NVM RAM ( J334), RAM M1 ( J330), RAM M2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any are installed (the model configuration determines which are installed). If the problem still persists, replace the appropriate
devices.

4.

Replace the IOT PWB (PL 11.1).

4.

Replace the IOT PWB (PL 11.1).

5.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

5.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Status Indicator RAPs

124-372 RAP, 124-373 RAP

05/16/05
2-570

Launch
DocuColor 250

124-374 RAP

124-380 RAP

IOT IM Device Driver SW Failure. IOT IM Device Driver software failure.

CRUM Market fail ALL (2)

Procedure

Procedure

Switch the power off, then on. If the problem still exists, perform the following:

Switch the power off then on. If the problem still exists, perform the following:

1.

1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Check all the connectors on the IOT PWB and the ESS PWB for being properly installed.

3.

Extract and re-insert NVM RAM ( J334), RAM M1 ( J330), RAM M2 ( J331), Page Memory PM1 ( J337) or Page Memory PM2 ( J338), if any are installed (the model configuration determines which are installed). If the problem still persists, replace the appropriate
devices.

4.

Replace the IOT PWB (PL 11.1).

5.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Launch
WorkCentre Pro C3545 Family

05/16/05
571

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Status Indicator RAPs

124-374 RAP, 124-380 RAP

124-381 RAP

124-382 RAP

CRUM Market fail MCU (2)

CRUM Market fail SYS 1 (2)

Procedure

Procedure

Switch the power off then on. If the problem still exists, perform the following:

Switch the power off then on. If the problem still exists, perform the following:

1.

1.

Pull out and insert the EEP ROM on the Controller Board. If problem still exists, replace
the Controller Board.

2.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Status Indicator RAPs

124-381 RAP, 124-382 RAP

05/16/05
2-572

Launch
DocuColor 250

124-383 RAP

124-390 RAP

CRUM Market fail SYS 2 (2)

CRUM OEM fail ALL (2)

Procedure

Procedure

Switch the power off then on. If the problem still exists, perform the following:

Switch the power off then on. If the problem still exists, perform the following:

1.

Pull out and insert the NVM PWB on the Controller Board. If problem still exists, replace
the Controller Board

1.

2.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Launch
WorkCentre Pro C3545 Family

05/16/05
573

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Status Indicator RAPs

124-383 RAP, 124-390 RAP

124-391 RAP

124-392 RAP

CRUM OEM fail MCU (2)

CRUM OEM fail SYS 1 (2)

Procedure

Procedure

Switch the power off then on. If the problem still exists, perform the following:

Switch the power off then on. If the problem still exists, perform the following:

1.

1.

Pull out and insert the EEP ROM on the Controller Board. If problem still exists, replace
the Controller Board.

2.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Status Indicator RAPs

124-391 RAP, 124-392 RAP

05/16/05
2-574

Launch
DocuColor 250

124-393 RAP

124-701 RAP

CRUM OEM fail SYS 2 (2)

Side Tray to Center Tray. The exit destination was changed to the center tray because there
was a problem with the specified exit tray (side tray).

Procedure
Switch the power off then on. If the problem still exists, perform the following:

Procedure

1.

Pull out and insert the NVM PWB on the Controller Board. If problem still exists, replace
the Controller Board

Repair the Side Tray using the proper RAP.

2.

Replace the ESS PWB (PL 11.5) before replacing the MCU PWB (PL 11.1).

Launch
WorkCentre Pro C3545 Family

05/16/05
575

Status Indicator RAPs

124-393 RAP, 124-701 RAP

124-704 RAP

124-705 RAP

The output tray was changed from the Folder Tray to the Center Tray and printing continued.

Punching Cancelled. A punch specification was deleted.

Procedure

Procedure

Repair the Folder Tray using the proper RAP.

Repair the Punch using the proper RAP.

Status Indicator RAPs

124-704 RAP, 124-705 RAP

05/16/05
2-576

Launch
DocuColor 250

124-706 RAP

124-708 RAP

Folding Cancelled. A folding specification was deleted.

The output tray has been changed to the Sub Tray because a failure was detected in the specified output tray.

Procedure
Repair the Folder Tray using the proper RAP.

Procedure
Repair the specified Output Tray using the proper RAP.

Launch
WorkCentre Pro C3545 Family

05/16/05
577

Status Indicator RAPs

124-706 RAP, 124-708 RAP

124-709 RAP
Stapler Sheet Count is too high.

Procedure
The No. of Stapler Sheets exceeded was detected, but printing continued.

Status Indicator RAPs

124-709 RAP

05/16/05
2-578

Launch
DocuColor 250

125-311 RAP
PSWcont Unexpected Failure. A problem occurred during ESS software (PST cont) processing, and processing could no longer continue.

Initial Actions
Procedure
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair
it.

Check that the latest version of software is installed (GP 2).

Check connections on the ESS PWB.

Check the wiring to the ESS PWB.

If the above checks are OK, replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
579

Status Indicator RAPs

125-311 RAP

Status Indicator RAPs

125-311 RAP

05/16/05
2-580

Launch
DocuColor 250

127-210 RAP

127-211 RAP

DFE Communication Failure

DFE Parameter Error

Procedure

Procedure

Pull out and insert the DFE connection cable.

Pull out and insert the DFE connection cable.

Turn the power OFF then ON.

Turn the power OFF then ON.

Launch
DocuColor 250

05/16/05
581

Status Indicator RAPs

127-210 RAP, 127-211 RAP

127-212 RAP

127-213 RAP

ExtPrint Check Mode Error

External Print IF Mismatch

Procedure

Procedure

Pull out and insert the command/video cables between the DFE and M/C.

Turn the power OFF then ON.

Status Indicator RAPs

127-212 RAP, 127-213 RAP

Match the software versions of DFE and ESS.

Reload Software Download (GP 2).

05/16/05
2-582

Launch
DocuColor 250

127-220 RAP

127-221 RAP

Communication Error (video) detected by the DFE.

Communication Error (Command) detected by the DFE.

Procedure

Procedure

This Fault Code may occur in the following situation:

Resubmit the job, check cable connections.

When the Controller can detect commands but cannot detect input video, data, or clock.

To recover, check cable connections.

Launch
DocuColor 250

05/16/05
583

Status Indicator RAPs

127-220 RAP, 127-221 RAP

127-310 RAP

127-311 RAP

ESR Task Fatal Error. An ESR task caused a fatal error.

ExtPRT

Procedure

Procedure

This Fault Code may occur in the following situation:

This Fault Code may occur in the following situation:

When the Controller can detect commands but cannot detect input video, data, or clock.

To recover, check cable connections.

Status Indicator RAPs

127-310 RAP, 127-311 RAP

When the Controller can detect commands but cannot detect input video, data, or clock.

To recover, check cable connections.

05/16/05
2-584

Launch
DocuColor 250

127-320 RAP

127-337 RAP

DFE Critical Failure

Job Template HDD Write Error. Internal polling file access error, or a write error to a local HDD
in a job template (other than full).

Procedure
Take the corrective actions based on the Fault Code displayed in the DFE monitor, then
reboot the system.

Procedure

If the problem persists, perform the following procedures.

Turn the power OFF then ON. If the problem persists, perform the following procedures in
sequence to repair it.

1.

Check the connection to the DFE.

dC355 Hard Disk Diagnostics/Setup

2.

Check the device settings.

GP 2 Software Download

3.

Check the DFE HW.

Replace the ESS PWB (PL 11.5).

4.

Check the device HW.

Launch
DocuColor 250

05/16/05
585

Status Indicator RAPs

127-320 RAP, 127-337 RAP

127-342 RAP

127-353 RAP

Job Template Monitor Failure. Error return from a system call, etc.

LPD Soft Fatal Error. Fatal error related to LPD. A problem occurred during software processing, and processing could no longer continue.

Procedure
Turn the power OFF then ON. If the problem persists, perform the following procedures in
sequence to repair it.

Procedure
Check the Network connections

Check the connectors and wiring on the ESS PWB.

GP 2 Software Download
Replace the ESS PWB (PL 11.5).

Status Indicator RAPs

127-342 RAP, 127-353 RAP

05/16/05
2-586

Launch
DocuColor 250

127-354 RAP

127-396 RAP

FTP Server Software Failure. FTP server fatal error.

Mail I/O Soft Fatal error. Fatal error related to mail IO. A problem occurred during software processing, and processing could no longer continue.

Procedure
Check the Network connections

Procedure
Check the Network connections

Launch
DocuColor 250

05/16/05
587

Status Indicator RAPs

127-354 RAP, 127-396 RAP

127-398 RAP

127-399 RAP

IPP Soft Fatal Error. Fatal error related to IPP. A problem occurred during software processing,
and processing could no longer continue.

JME Soft Fatal Error. Fatal error related to JME. A problem occurred during software processing, and processing could no longer continue.

Procedure

Procedure

Check the Network connections

Check the Network connections

Status Indicator RAPs

127-398 RAP, 127-399 RAP

05/16/05
2-588

Launch
DocuColor 250

202-399 RAP
Timer Internal Fail

Procedure
Switch the power off, then on. If the problem still exists, perform the following:
1.

Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.

2.

Extract and re-insert NVM RAM ( J334), System Memory 1 ( J330), System Memory 2 (
J331), Page Memory PM1 ( J337) and Page Memory PM2 ( J338), if any of them installed
(which of them are installed depends on the model configuration). If the problem still persists, replace the appropriate devices.

3.

Replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
589

Status Indicator RAPs

202-399 RAP

Status Indicator RAPs

202-399 RAP

05/16/05
2-590

Launch
DocuColor 250

500-030 RAP

500-990 RAP

Timer Internal Failure. The following occurs (However, this includes the cases that may not
occur when DC612 starts):

Printing could not start due to unknown reason in Diagnostic Code DC612 Test Pattern Print,
or it was aborted. (Only end response)

DC900G:

This occurs during Diagnostic execution only, and the Fault Code is displayed on the PCDiagnostics and Panel.

Fuser: Shifted to Warming Up and Sagging occurred.

The CC Cleaner Position was moved from the Home Position.

Procedure

Fuser Relay State: Shifted to Not Ready.

Return from the Wait state and repeat.

Drum Cycle State: Shifted to Cleaning Request.

CC Wire Warning: Occurred.

Drum Crum State: Unknown.

Procedure
Return from the Wait state and repeat.

Launch
WorkCentre Pro C3545 Family

05/16/05
591

Status Indicator RAPs

500-030 RAP, 500-990 RAP

Status Indicator RAPs

500-030 RAP, 500-990 RAP

05/16/05
2-592

Launch
DocuColor 250

OF 1.1 Power On RAP

BSD-ON: CH1.1, CH2.2
This RAP is used for power up and initializing problems. The Control Panel may be dead or
illuminated, but the copier will not initialize properly or not initialize at all.

Procedure
WARNING
High Voltage. Use extreme caution when working near the AC Module. Do not disconnect any plugs or wires while the Power Cord is plugged into the wall outlet and the
Main Power Switch is switched on.
The machine is completely dead (No Console, no LEDs lit, and no sound at power up).
Y
N

Go to OF 2.1 IOT DC Power (+3.3VDC, +5 VDC, and +12 VDC) RAP.

For Controller Power On problems go to BSD 1.1 and check P/J14 for ACH. If OK,
go to the Controller Service Manual.

For PWS outlet problems, go to BSD 1.1 and check P/J13A for ACH.

For Finisher power problems, go to BSD 1.1 and check CN3 for ACH.

Go to OF 1.2 AC Power RAP.

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OF 1.1 Power On RAP

OF 1.2 AC Power RAP

C
Go to BSD 1.1 and BSD 2.2 and check for an open wire between the AC Drive PWB
and the Main LVPS.

BSD-ON: CH1.1, CH2.2

This RAP is used for problems in the AC circuitry for primary distribution and control. The Control Panel may be illuminated, but the copier will not begin to initialize.

CR3605 (+12V, orange LED) on the ESS PWB is on.

Y
N
Replace the AC Drive PWB (PL 11.3).

Initial Actions

Check F4001 (Figure 1) on the Main LVPS for an open. Replace if necessary. If the
fuse blows again, go to BSD 2.2 and wirenet 7.2.8 and check the +5 VDC (ESS) for
a short circuit.

Replace the Main LVPS (PL 11.3) before replacing the ESS PWB.

Ensure that the Circuit Breaker is switched on.

Check that the correct voltage is being applied to the printer from the wall outlet.

Check that the Reset Switch is not activated. If activated, switch off the Printer and reset
the switch. Switch on the Printer, if the Reset Switch activates, go to the OF 1.3 AC Protect Circuit RAP.

Procedure
WARNING
High Voltage. Use extreme caution when working near the AC Module. Do not disconnect any plugs or wires while the Power Cord is plugged into the wall outlet and the
Main Power Switch is switched on.
Swing out the Chassis Assembly (REP 3.1) to observe the DC power LEDs on the ESS PWB.
(The LEDs can be observed by looking under the JPEG PWB.) CR3601 (+3.3V, green LED)
on the ESS PWB is on.
Y
N
There is ACH Voltage between Pin 6 and Pin 4 of connector J17 on the AC Drive
PWB.
Y
N
There is ACH Voltage between Pin 1 and Pin 2 of connector CN1 on the AC
Drive PWB.
Y
N
There is +12 VDC between Pin 4 and Pin 1 of connector J513 on the AC
Drive PWB.
Y
N
Replace the Reset Switch (PL 11.3).

F4001
Figure 1 Main LVPS
There is ACH voltage between Pin 2 and Pin 1 of connector CN3.
Y
N
Replace the AC Drive PWB (PL 11.3).
There is ACH voltage between Pin 1 and Pin 3 of connector J13A.
Y
N
Replace the AC Drive PWB (PL 11.3).

Go to the OF 1.3 AC Protect Circuit RAP.

There is ACH voltage between Pin 7 and Pin 5 of connector J13B.
Y
N
Replace the AC Drive PWB (PL 11.3).

Replace the AC Drive PWB (PL 11.3).

Check the harness between P/J515 on the AC Drive PWB and P/J300 on the ESS PWB
for an open or short circuit. If the harness is okay, replace the ESS PWB (PL 11.5) before
replacing the AC Drive PWB (PL 11.3).

Check the harnesses between the AC Drive PWB and the Main LVPS for an open or short circuit. If okay, go to the OF 2.1 DC Power RAP.

CR3604 (+5 V ESS, yellow LED) on the ESS PWB is on.

Y
N
There is ACH Voltage between Pin 4 and Pin 3 of connector J11 on the Main LVPS.
Y
N
There is ACH Voltage between Pin 1 and Pin 2 of connector CN2 on the AC
Drive PWB.
Y
N
Replace the AC Drive PWB (PL 11.3).
A
B
C
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OF 1.2 AC Power RAP

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OF 1.3 AC Protect Circuit RAP

This RAP is used to locate and repair ground fault problems in the primary AC power distribution circuitry. You may have been directed to this RAP from another AC Power RAP that traced
the loss of AC power to the AC Protect Circuit device.
The Olympia Series Printer is equipped with a AC Protect Circuit device that detects excessive
current leakage to ground. If excessive leakage is detected, the device will remove all power to
the printer. In addition, there is a varistor connected across the output side of the AC Protect
Circuit to suppress electrical noise in order to meet EMI standards. If the Varistor fails in a
shorted mode it will cause the AC Protect Circuit to continually activate.

OF 2.1 IOT DC Power (+3.3VDC, +5 VDC, and +12 VDC)

RAP
BSD-ON: CH2.2
This RAP is used to locate problems in the IOT +3.3VDC, +5 VDC, and +12 VDC power generation and distribution circuitry.
The LEDs on the ESS PWB and the MCU PWB when lit, indicate that the DC voltages are
available. Refer to BSD 2.2 IOT DC Power Generation when performing this procedure.

Initial Actions

Procedure

Check that connectors P/J515, P/J501, P/J503, P/J508, P/J404, P/J300, P/J430,
J460, P/J461, and P/J400 are fully seated.

High Voltage. Use extreme caution when working near the AC Module. Do not disconnect any plugs or wires while the Power Cord is plugged into the wall outlet and the
Main Power Switch is switched on.

Ensure that ACH and ACN are present at P/J11 pins 4 and 3 on the Main Low Voltage
Power Supply. If not, go to 1.1 AC Power RAP.

Check that the correct voltage is being applied to the Printer from the wall outlet.

Procedure

Replace the AC Drive PWB (PL 11.3).

Replace the Reset Switch (PL 11.3).

Switch off the power and remove the JPEG PWB (Part of REP 3.5) to observe the DC power
LEDs (Figure 1) on the ESS PWB.

WARNING

P/

CR3601
(Green)
CR3604
(Yellow)

CR3605
(Orange)
CR3606
(Orange)

Figure 1 JPEG PWB

Switch on the power and observe the green LED on the ESS PWB. CR 3601 (+3.3VDC) is lit.
Y
N
Go to OF 1.2 AC Power RAP.
Observe the yellow LED on the ESS PWB. CR 3604 (+5 VDC) is lit.
Y
N
Go to OF 1.2 AC Power RAP.
Observe the orange LED on the ESS PWB. CR 3605 (+12VDC) is lit.
Y
N

Check F2002 (Figure 3) on the Main LVPS for an open. Replace if necessary. If the
fuse blows again, go to BSD 2.2 and wirenet 7.2.26 and check the +12 VDC (ESS)
for a short circuit.
A
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OF 1.3 AC Protect Circuit RAP, OF 2.1 IOT DC Pow-

Replace the Main LVPS (PL 11.3) before replacing the ESS PWB.

Observe the CR8 (Figure 2) on the MCU PWB. CR 8 (+5VDC) is lit.

Y
N

F5001 F5002
CR7

F2002

F3002
Figure 3 Main LVPS

CR8

Figure 2 MCU PWB

Check F5002 (Figure 3) on the Main LVPS for an open. F5002 is OK.
Y
N
Replace F5002. If F5002 blows again, go to BSD 2.2 and wirenet 7.2.9 and check
the +5 VDC (MCU PWB) for a short circuit. If OK, replace the Main LVPS (PL 11.3).

Connect the meter between P/J461-A9 (+) and P/J461-A8 (-) on the Tray Module PWB.
There is +3.3 VDC present
Y
N
Connect the meter between P/J403 A10 (+) and P/J403 A11 (-) on the MCU PWB.
There is +3.3 VDC present
Y
N
Replace the MCU PWB (PL 11.3).

Replace the Main LVPS (PL 11.3).

Connect the meter between P/J508-3 (+) and P/J508-6 (-). There is +5 VDC present
Y
N
Check F5001 (Figure 3) on the Main LVPS for an open. F5001 is OK.
Y
N
Replace F5001. If F5001 blows again, go to BSD 2.2 and wirenet 7.2.9 and check
the +5 VDC (Tray Module PWB) for a short circuit.

Go to BSD 2.2 and check for an open wire between the +3.3 VDC output of the MCU
PWB and the Tray Module PWB.
Connect the meter between P/J430-6 (+) and P/J430-5 (-) on the IOT Drive PWB. There is
+5 VDC present
Y
N
Go to BSD 2.2 and check for an open wire between the +5 VDC output of the MCU PWB
and the IOT Drive PWB.

Replace the Main LVPS (PL 11.3).

Observe the CR7 (Figure 2) on the MCU PWB. CR 7 (+12VDC) is lit.
Y
N
Check F3002 (Figure 3) on the Main LVPS for an open. F3002 is OK.
Y
N
Replace F3002. If F3002 blows again, go to BSD 2.2 and wirenet 7.2.9 and check
the +12 VDC (MCU PWB) for a short circuit. If OK, replace the Main LVPS (PL 11.3).
Replace the Main LVPS (PL 11.3).

B
Status Indicator RAPs

OF 2.1 IOT DC Power (+3.3VDC, +5 VDC, and +12

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Connect the negative (-) meter lead to the machine frame and measure the following voltages.

BSD-ON: CH2.3

Table 1 Voltage Checks

PIN (+)

Voltage

Tolerance

J515-1

+3.3 VDC to ESS PWB

+\- 5%

J501-2

+5 VDC to ESS PWB

+\- 5%

J508-4

+5 VDC to MCU and IOT PWB +\- 5%

J503-3

+12 VDC to ESS PWB

+\- 5%

J504-5

+12 VDC to MCU PWB

+\- 5%

This RAP is used to locate problems in the IOT +24 VDC power generation and distribution circuitry.

Initial Actions

A voltage is out of specification.

Y
N
The IOT +3.3, +5, and +12 VDC supplies are OK. For any other problems, go to BSD 2.2
and Wirenets 7.2.5 through 7.2. 27 to check for an open circuit.
Replace the Main LVPS (PL 11.3).

OF 2.2 IOT DC Power (+24 VDC) RAP

Check that connectors P/J509, P506, P/J430, P/J445, P/J434, P/J678, and P/J400
are fully seated.

Ensure that ACH and ACN are present at P/J11 pins 4 and 3 on the Main Low Voltage
Power Supply. If not, go to 1.1 AC Power RAP.

Procedure
Connect the meter between P/J509-2 (+) and P/J509-9 (-) on the Main LVPS. There is +24
VDC present
Y
N
Switch the power off. Disconnect P/J509 from the Main LVPS.
Connect the meter between P506-3 (+) and P506-1 (-) on the Main LVPS and switch on
the power. There is +24 VDC present
Y
N
Go to BSD 2.3 and Wirenet 7.2.34 and check for a short circuit. If OK, replace the
Main LVPS.
Go to BSD 2.3 and Wirenet 7.2.28 through Wirenet 7.2. 33 and check for a short circuit.
Connect the meter between P/J509-1 (+) and P/J509-10 (-) on the Main LVPS. There is +24
VDC present
Y
N
Check F6001 on the Main LVPS for an open. F6001 is OK.
Y
N
Replace F6001 (Figure 1). If F6001 blows again, go to BSD 2.3, wirenet 7.2.28 and
wirenet 7.2.29 and check the +24 VDC for a short circuit.

F6001
Figure 1 Main LVPS
A
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OF 2.1 IOT DC Power (+3.3VDC, +5 VDC, and +12

B
Replace the Main LVPS (PL 11.3).

OF 2.3 IIT DC Power RAP

Connect the meter between P506-3 (+) and P506-1 (-) on the Main LVPS. There is +24 VDC
present
Y
N
Replace the Main LVPS (PL 11.3).
Connect the meter between P/J509-5 (+) and P/J509-8 (-) on the Main LVPS. There is +24
VDC present
Y
N
Check F6003 on the Main LVPS for an open. F6003 is OK.
Y
N
Replace F6003 (Figure 2). If F6003 blows again, go to BSD 2.3and BSD 2.5 and
check the +24 VDC for a short circuit.

BSD-ON: CH2.5, CH2.6

This RAP is used to locate problems in the IIT DC power generation and distribution circuitry.

Initial Actions

Check that connectors P/J502, P/J505, P/J622, P/J712, P/J720, P/J714, P/J709, and
P732 are fully seated.

Ensure that ACH and ACN are present at J83 pins 1 and 2 on the IIT +24 V LVPS. If not,
go to 1.1 AC Power RAP.

Procedure
Connect the meter between P/J502-3 (+) and P/J502-5 (-) on the IIT +24V LVPS. There is
+24 VDC present
Y
N
Switch the power off. Disconnect J712.
Switch on the power. There is +24 VDC present
Y
N
Go to BSD 2.5 and Wirenet 7.2.45 and check for a short circuit. If OK, replace the
Main LVPS.
Connect the meter between P/J505-1 (+) and P/J505-2 (-) on the IIT +24V LVPS. There
is +5 VDC present
Y
N
Go to BSD 2.5 and check for an open between P/J505 and P/J508 (IIT LVPS
Enable signal). If OK, replace the Main LVPS (PL 11.3).

F6003

Go to BSD 2.5 and Wirenet 7.2.45 and check for a short circuit. If OK, replace the IIT
LVPS (PL 11.3).

Figure 2 Main LVPS

Replace the Main LVPS (PL 11.3).
Connect the negative (-) meter lead to the machine frame and measure the following voltage.
Table 1 Voltage Checks
PIN (+)

Voltage

Tolerance

J509-1

+24 VDC

+\- 5%

The +24 VDC is out of specification.

Y
N
The IOT +24 VDC supply is OK. For any other problems, go to BSD 2.3 and Wirenets
7.2.28 through 7.2. 38 to check for an open circuit.
Replace the Main LVPS (PL 11.3).

Connect the meter between P/J720-4 (+) and P/J720-3 (-) on the IIT/IPS PWB. There is +24
VDC present
Y
N
Go to BSD 2.5 and check for an open wire between the IIT/IPS PWB and the IIT +24V
LVPS.
Connect the meter between P/J720-2 (+) and P/J720-1 (-) on the IIT/IPS PWB. There is +12
VDC present
Y
N
Go to BSD 2.5 and check for an open wire between the IIT/IPS PWB and the Main LVPS.
Connect the meter between P732-3 (+) and P732-4 (-) on the DCPS. There is +24 VDC
present
Y
N
Go to BSD 2.5 and check for an open wire between the DCPS and the Main LVPS.
Connect the meter between P/J737-1 (+) and P/J737-3 (-) on the Extension Memory PWB.
There is +3.3 VDC present

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OF 2.2 IOT DC Power (+24 VDC) RAP, OF 2.3 IIT DC

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N
Connect the meter between P/J744-1 (+) and P/J744-3 (-) on the DCPS. There is +3.3
VDC present
Y
N
Replace the DCPS before replacing the Extension Memory PWB.
Go to BSD 2.5 and check for an open wire between the Extension Memory PWB and the
DCPS.

Connect the meter between P/J714-71 (+) and P/J714-73 (-) on the BDEC PWB. There
+3.3 VDC present
Y
N
Replace the IIT/IPS PWB before replacing the BDEC PWB.

is

Connect the meter between P/J709-2 (+) and P/J709-1 (-) on the BDEC PWB. There is +5
VDC present
Y
N
Replace the IIT/IPS PWB before replacing the BDEC PWB. If problem still exists, replace
the DADF PWB.
Connect the negative (-) meter lead to the machine frame and measure the following voltage.
Table 1 Voltage Checks
PIN (+)

Voltage

Tolerance

J502-3

+24 VDC

+\- 5%

J714-71

+3.3VDC

+\- 5%

J709-2

+5 VDC

+\- 5%

OF 2.4 DADF DC Power RAP

BSD-ON: CH2.6
This RAP is used to locate problems in the DADF power generation and distribution circuitry.

Initial Actions
Check that connectors P/J750 and P/J752 are fully seated.

Procedure
Connect the meter between P/J752-A4 (+) and P/J752-A1 (-) on the DADF PWB. There is
+5 VDC present
Y
N
Go to BSD 2.6 and check for an open between the DADF PWB and the IIT/IPS PWB. If
OK, go to wirenet 7.2.56 and check for a short to ground. If problem still exists, replace
the DADF PWB.
Connect the meter between P/J752-A6 (+) and P/J752-A1 (-) on the DADF PWB. There is
+24 VDC present
Y
N
Go to BSD 2.6 and check for an open wire between the IIT/IPS PWB and the DADF PWB.
If OK, go to wirenet 7.2.58 and check for a short to ground.
The DADF DC Power is OK. For any other problems, go to Wirenets 7.2.56 through 7.2. 60 to
check for an open circuit.

The +24 VDC is out of specification.

Y
N
The +3.3 or +5 VDC is out of specification.
Y
N
The IIT supplies are OK. For any other problems, go to BSD 2.5 and BSD 2.6 to
check for an open circuit.
Replace the IIT/IPS PWB (PL 13.8)
Replace the IIT +24V LVPS (PL 11.3).

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OF 2.3 IIT DC Power RAP, OF 2.4 DADF DC Power

OF 3.1 Network Controller Checkout RAP

OF 8.1 Paper Feed Checkout RAP

BSD-ON: 3.7 PWB ESS BSD, 5.18 Print Image Input Processing (1 of 2) BSD, 5.19 Print
Image Input Processing (2 of 2) BSD

This Procedure is used to isolate the cause of Paper Feed problems for which no faults are
declared such as wrinkled paper, dog ears, etc.

This RAP is used to locate problems with the Network Controller.

Initial Actions

Procedure
Go to GP 7 (Network Printing Simulation) and send a print job. An acceptable print is produced.
Y
N
The problem is Image Quality (print mode)
Y
N
Verify that the AC power, Scan, and DDI cables are connected correctly.
If the cables are OK, refer to the EFI Service Documentation to verify the correct
operation of the DFE. If the Network Controller appears to be working correctly,
check the following in the IOT:

verify machine settings

Check for bent or damaged baffles and guides in the paper feed area.

Check for loose, missing or stretched springs in the paper feed area.

Ensure that the paper presently being used is fresh 20 lb. Xerox 4024 Multipurpose paper
or paper which is included in the customers Materials Usage Guide and Recommended
Paper List.

If the problem occurs only when making 2-sided copies with high solid area density
images on both sides, it may be necessary to make single-sided copies to minimize or
eliminate the problem.

If the problem occurs only when using plain or coated light-weight paper, it is recommended that a heavier weight paper be used to minimize the problem.

reload system software (GP 2)

Procedure

replace the ESS PWB (PL 11.5), then the VSEL PWB (PL 11.6).

The problem occurs from all trays.

Y
N

Refer to the Network Controller service documentation (EFI Service Documentation) and
user documentation for color calibration information.

For Tray 1,check the following parts for wear, slipping, damage, or contamination. Repair/
replace any parts that are questionable in the order listed until the problem is resolved.

There is a scan to file problem.

Y
N
The problem is in the customer network or the setup. Check the following:

Ensure that the Static IP/DHCP setting matches the customers network

Verify that the IOT IP address is correct; for DC 3535, ensure that the Network Controller IP information is correct.

Feed/Nudger/Retard Roll Assembly PL 2.7

Retard Roll PL 2.7

Friction Clutch PL 2.7

Feed Clutch PL 2.7

Feed in Chute PL 2.7

For Tray 2, check the following parts for wear, slipping, damage, or contamination. Repair/
replace any parts that are questionable in the order listed until the problem is resolved.

For DC 3535: Ping the Network Controller from a Client to verify connectivity

Go to BSD 3.7 and check the cable connection from J340 on the ESS PWB to the Network
Controller.

Feed/Nudger/Retard Roll Assembly PL 2.9

Retard Roll PL 2.9

Friction Clutch PL 2.9

Feed Clutch PL 2.9

Feed in Chute PL 2.9

For Tray 3, check the following parts for wear, slipping, damage, or contamination. Repair/
replace any parts that are questionable in the order listed until the problem is resolved.

Feed/Nudger/Retard Roll Assembly PL 2.11

Retard Roll PL 2.11

Friction Clutch PL 2.11

Feed Clutch PL 2.11

Feed in Chute PL 2.11

For Tray 4, check the following parts for wear, slipping, damage, or contamination. Repair/
replace any parts that are questionable in the order listed until the problem is resolved.

Feed/Nudger/Retard Roll Assembly PL 2.13

Retard Roll PL 2.13

A
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Friction Clutch PL 2.13

Feed Clutch PL 2.13

Feed in Chute PL 2.13

Exit Pinch Roller 2 PL 21.9

For Tray 5, check the following parts for wear, slipping, damage, or contamination. Repair/
replace any parts that are questionable in the order listed until the problem is resolved.

Roll Assembly PL 2.16

Pinch Roll PL 2.16

Chute PL 2.16

For Tray 6 (HCF), check the following parts for wear, slipping, damage or contamination.
Repair/replace any parts that are questionable in the order listed until the problem is
resolved.

Feed Roll PL 18.5

Retard Roll PL 18.6

Nudger Roll PL 18.5

The defect is present only when the Finisher is selected.

Y
N
Check the following parts for wear, slipping, damage or contamination. Repair/replace any
parts that are questionable in the order listed until the problem is resolved.

Takeaway Rolls PL 2.18

Chute Assembly PL 2.18

Pinch Roll PL 2.19

Left Chute Cover PL 2.19

Pre Registration Slide PL 4.5

Registration Roll PL 4.4

Registration Chute Assembly PL 4.4

For Fuser related problems, remove and reinstall the Fuser. If the problem continues, replace the Fuser. (PL 8.1).

Check the following parts for wear, slipping, damage or contamination. Repair/replace any
parts that are questionable in the order listed until the problem is resolved.

Upper Exit Open Chute Assembly PL 21.10

Top Buffer Chute Assembly PL 21.10

Bottom Buffer Chute Assembly PL 21.10

Entrance Pinch Roller PL 21.10

Exit Pinch Roller PL 21.10

Upper Entrance Chute Assembly PL 21.10

Entrance Roll PL 21.10

Top Tray Exit Baffle PL 21.11

Exit Pinch Roller PL 21.11

Lower Top Exit Chute Assembly PL 21.11

Upper Top Exit Chute Assembly PL 21.11

Exit Roll Shaft Assembly PL 21.8

Lower Exit Roll 2 PL 21.9

Exit Pinch Roller 1 PL 21.9

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OF 8.1 Paper Feed Checkout RAP

OF 99-1 Reflective Sensor RAP

C
Y

Sensors consist of a light-emitting diode and a photo transistor. When energized, the light from
the LED causes the photo transistor to conduct, drawing current through a pull-up resistor. The
voltage drop across the resistor causes the input signal to the control logic to change from a
high to a low.

N
There is either an open circuit or a failed PWB. Use the Circuit Diagram to
trace the output wire to the PWB. If the wire is OK, replace the PWB.

Replace the sensor.

Ensure that the sensor is not actuated.

Disconnect the sensor. The display indicates H.

Y
N
When sensors are unplugged, the input at the PWB should always be high if
there is no harness short or PWB failure. Check the output wire from the sensor
(typically pin 2 on a 3 pin connector) to the PWB for a short circuit. If the wire is
good, replace the PWB. Figure 1 represents a typical sensor for this machine.

Procedure

The sensor is shorted. Replace the sensor.

Reflective sensors operate by light from the LED being reflected off the paper to the photo transistor, causing the output of the sensor to go to the low (L) state.

Initial Actions

Enter the component control code indicated in the Procedure and/or Circuit Diagram of the
RAP that sent you here. Actuate the sensor using a sheet of paper. The display changes
with each actuation.
Y
N
Clean the sensor and then block and unblock it. The display changes with each actuation.
Y
N
Access to some sensors in this machine is difficult. Follow the Y leg if you can
access the sensor connector. Follow the N leg if access is not possible. The
sensor connector is accessible.
Y
N
Check the voltage at the output of the PWB or power supply (refer to the Circuit
Diagram). In the example for this generic procedure, voltage is provided from
J533 on the I/F PWB. Check for pull-up voltage for the output signal. This voltage will be either +5 VDC or +3.3 VDC depending on the circuit (refer to the
Circuit Diagram for the correct voltage). The voltage corresponds with the
voltage shown in the Circuit Diagram.
Y
N
Check for short circuit(s) that may be loading down the line. Check the
power input to the PWB(s). If this does not resolve the problem, replace
the PWB.

Look for unusual sources of contamination.

The sensor and the circuit appear to operate normally. Check the adjustment of the sensor.
Clean the sensor. Check for intermittent connections, shorted, or open wires. If the problem
continues, replace the sensor.

Figure 1 Typical Reflective Sensor Circuit Diagram

Refer to the Circuit Diagram. Check the wires from the PWB to the sensor for
opens, shorts, or loose contacts. If the wires are OK, replace the sensor. If this
does not resolve the problem, replace the PWB
The display indicates a constant L.
Y
N
Check for +5VDC to the sensor (typically pins 1 and 3 on a 3 pin connector). +5 VDC is present.
Y
N
Use the circuit diagram and/or the wirenets in Section 7 to trace the problem.
Disconnect the sensor. Use a jumper wire to connect the output wire from the
sensor (typically pin 2 on a 3 pin connector) to DC COM or GND. The display
changes from H to L.
A
B
C
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OF 99-2 Transmissive Sensor

Sensors consist of a light-emitting diode and a photo transistor. When energized, the light from
the LED causes the photo transistor to conduct, drawing current through a pull-up resistor. The
voltage drop across the resistor causes the input signal to the control logic to change from a
high to a low.
Transmissive sensors have a flag or actuator that is pushed into the space between the LED
and transistor, blocking the light beam and causing the output of the sensor to go to the high
(H) state. This actuation may be caused by a sheet of paper striking a pivoting flag, or a rotating actuator on a shaft or roll.

D
Disconnect the sensor. Use a jumper wire to connect the output wire from the
sensor (typically pin 2 on a 3 pin connector) to DC COM or GND. The display
changes from H to L.
Y
N
There is either an open circuit or a failed PWB. Use the Circuit Diagram to
trace the output wire to the PWB. If the wire is OK, replace the PWB.
Replace the sensor.

Disconnect the sensor. The display indicates H.

Y
N
When sensors are unplugged, the input at the PWB should always be high if
there is no harness short or PWB failure. Check the output wire from the sensor
(typically pin 2 on a 3 pin connector) to the PWB for a short circuit. If the wire is
good, replace the PWB. Figure 1 represents a typical sensor for this machine

Some sensors have built-in inverters and the outputs will go to the low (L) state when the sensors are blocked. In other situations, the processing of the signal in control logic may cause the
logic level displayed on the UI or the PWS to be the opposite of the actual voltage output by the
sensor. The specific RAP and/or Circuit Diagram will indicate if this is the case. Figure 1 is an
example of a typical sensor circuit for this machine

The sensor is shorted. Replace the sensor.

Procedure

Look for unusual sources of contamination.

Enter the component control code indicated in the specific RAP and/or Circuit Diagram. Block
and unblock the sensor. The display changes with each actuation.
Y
N
Clean the sensor and then block and unblock it. The display changes with each actuation.
Y
N
Access to some sensors in this machine is difficult. Follow the Y leg if you can
access the sensor connector. Follow the N leg if access is not possible. The
sensor connector is accessible.
Y
N
Check for +5VDC at the output of the PWB or power supply. Refer to the Circuit
Diagram. In the example for this generic procedure, voltage is provided from
J533 on the I/F PWB. Check for pull-up voltage for the output signal. This voltage will be either +5 VDC or +3.3 VDC, depending on the circuit. Refer to the
circuit diagram for the correct voltage.
Y
N
Check for short circuit(s) that may be loading down the line. Check the
power input to the PWB(s). If this does not resolve the problem, replace
the PWB.

The sensor and the circuit appear to operate normally. Check the adjustment of the sensor.
Clean the sensor. Check the sensor actuator/flag for proper operation. Check for intermittent
connections, shorted, or open wires. If the problem continues, replace the sensor.

Refer to the Circuit Diagram. Check the wires from the PWB to the sensor for
opens, shorts, or loose contacts. If the wires are OK, replace the sensor. If this
does not resolve the problem, replace the PWB
The display indicates a constant L
Y
N
Check for +5VDC to the sensor (typically pins 1 and 3 on a 3 pin connector). +5 VDC is present.
Y
N
Use the circuit diagram and /or the wirenets in Section 7 to trace the problem.

A
B
C
Launch

Figure 1 Typical Transmissive Sensor Circuit Diagram

DocuColor 250

05/16/05
2-603

Status Indicator RAPs

OF 99-2

OF 99-3 Switch

OF 99-4 Generic Solenoid/Clutch RAP

Procedure

Solenoids and electric clutches are essentially electromagnets. Typically, a positive voltage is
applied to one end of a coil, and a current driver is connected to the other end. Control Logic
switches this driver to GND potential, actuating the magnet. Bi-directional solenoids have a
bipolar driver connected to each end. One leg is switched to 24 VDC and the other to GND.

Enter DC330 [XXX-XXX]. Actuate the switch. The display changed.

Y
N
There is +3.5 / 5VDC measured between Pin 2(+) of the Switch and GND(-).
Y
N
Check the wire between the switch Pin 2 and the PWB Pin 3 for an open circuit and
poor contact. If the check is OK, replace the PWB.

Figure 1 is a circuit diagram of a typical solenoid.

Initial Actions

There is +3.5 / 5VDC measured between Pin 1(+) of the Switch and GND(-).
Y
N
Replace the switch.

Ensure that there is no damage or binding in the solenoid or in any mechanical linkage. If there
is an Adjustment for the clutch or solenoid, make sure that the procedure was performed correctly

Check the wire between the PWB Pin 4 and the switch Pin 1 for an open circuit and poor
contact. If the check is OK, replace the PWB.

Procedure

De-actuate the switch. The display changed.

Y
N
Disconnect the connector on the switch. The display changed.
Y
N
Check for a short between the switch Pin 2 and the PWB Pin 3. If the check is OK,
replace the PWB.
Replace the switch.
Replace the switch.

The clutch/solenoid is always energized.

Y
N
Enter the component control code (DC330) given in the RAP or the Circuit Diagram.
Press the Start button The Clutch or solenoid energizes.
Y
N
Press the Stop button There is +24 VDC between the switched leg (J407 pin A6
in the example, Figure 1) of the control PWB and GND.
Y
N
There is +24 VDC between the powered leg (J407 pin A7 in the example,
Figure 1) of the control PWB and GND.
Y
N
Disconnect the connector (J407 in the example, Figure 1). There is +24
VDC between the powered leg of the control PWB and GND.
Y
N
Refer to the 24 VDC wirenets. check the input power to the control
PWB. +24 VDC is present.
Y
N
Use the 24 VDC wirenets to troubleshoot the problem.
Replace the control PWB.
Check the wire in the powered leg of the circuit, (J407 pin A7 in the example, Figure 1) for a short circuit to GND. If the wire is OK, replace the
clutch or solenoid.
Disconnect the connector (J407 in the example, Figure 1). Check continuity
through the two wires and the clutch or solenoid. There is less than 100
ohms between the two legs of the circuit.
Y
N
Disconnect the clutch or solenoid.Check continuity through the two wires
and the clutch or solenoid. There is less than 100 ohms across the
clutch or solenoid.
Y
N
Replace the clutch or solenoid.

Figure 1 2003

A
Status Indicator RAPs

OF 99-3, OF 99-4

05/16/05
2-604

E
Launch
DocuColor 250

E
One of the two wires between the control PWB and the clutch or solenoid
is open. Repair or replace the wiring as required.

Replace the control PWB.

OF 99-6 2 Wire Motor Open

Procedure
NOTE: Before performing this RAP, ensure that the motor is free to rotate.

Press the Start button. There is less than 1 VDC between the switched leg of the
control PWB and GND.
Y
N
Replace the PWB.
Replace the clutch or solenoid.
The clutch or solenoid appears to be functioning correctly. Refer to the Circuit Diagram for
the RAP that sent you here. Check the wires for loose connections or damage that may
cause intermittent operation. Perform any required adjustments.

Enter the DC330 [XXX-XXX].

There is +24VDC measured between Pin 3(+) of the PWB and GND(-).
Y
N
There is +24VDC measured between the Motor Pin 2(+) of the Motor and GND(-).
Y
N
There is +24VDC measured between the Motor Pin 1(+) of the Motor and GND(-).
Y
N
There is +24VDC measured between the PWB Pin 4(+) of the PWB and GND().
Y
N
Replace the PWB.

There is a short circuit on the switched leg (J407 pin A6 in the example) from the solenoid or
clutch. Check the wire for a short circuit to GND. If the wire is OK, replace the solenoid. If the
problem persists, replace the controlling PWB.

Check the wire between the PWB Pin 4 and the Motor Pin 1 for an open circuit
or poor contact.
Replace the motor.
Check the wire between the PWB Pin 3 and the Motor Pin 2 for an open circuit or poor
contact.
Replace the PWB.

Figure 1 Typical Solenoid/Clutch Circuit Diagram

Figure 1 Motor CD

Launch
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05/16/05
2-605

Status Indicator RAPs

OF 99-4, OF 99-6

OF 99-7 2 Wire Motor On

OF 99-8 Set Gate Solenoid Open

Procedure

Procedure

Turn off the power. Remove the PWB connector. There is 10 Ohms or less measured
between the connector Pin 3 and the frame.
Y
N
Replace the PWB.

There is +24VDC measured between the Nip/Release Solenoid Pin 1 (+) and GND (-).
Y
N
There is +24VDC measured between the PWB Pin 5 (+) and GND(-).
Y
N
Check +24VDC inputs on the PWB. If the check is OK, replace the PWB.

Check the wire between the connector Pin 3 and the motor Pin 2 for a short circuit.
If the check is OK, replace the motor.

Check the wire between the PWB Pin 5 and the Nip/Release Solenoid Pin 1 for an open
circuit or poor contact.
Enter DC330 [XXX-XXX]. There is +24VDC measured between the PWB Pin 4 (+) and
GND(-).
Y
N
There is +24VDC measured between the Nip/Release Solenoid Pin 3 (+) and GND ().
Y
N
Replace the Nip/Release Solenoid.
Check the wire between the PWB Pin 4 and the Nip/Release Solenoid Pin 3 for an open
circuit and poor contact.

Figure 1 Motor CD

Follow the following when the release caused a problem.

Go to the DC330 [XXX-XXX]. There is +24VDC measured between the PWB Pin 6 (+) and
GND(-).
Y
N
There is +24VDC measured between the Nip/Release Solenoid Pin 2 (+) and GND (-)
Y
N
Replace the Nip/Release Solenoid.
Check the wire between the PWB Pin 6 and the Nip/Release Solenoid Pin 2 for an open
circuit or poor contact.
Replace the PWB.

Figure 1 Nip Solenoid CD

Status Indicator RAPs

OF 99-7, OF 99-8

05/16/05
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Launch
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OF 99-9 Multiple Wire Motor

For use on DC motors that:

have 1 or 2 DC power inputs

are controlled by 2 or more drivers

have no DC COM connections for return power

have no specific feedback circuits

Procedure
Connect black meter lead to ground. Measure voltage at each pin of J2 (example only, refer to
the actual Circuit Diagram for the correct voltage and connector designation). +24 VDC is
measured at each pin.
Y
N
Disconnect J2. Measure voltage at P2-1 and P2-6. +24 VDC is measured.
Y
N
Switch machine off then on. Measure voltage at P2-1 and P2-6. +24 VDC is measured.
Y
N
If an interlock circuit is present, check the interlock circuit. Repair as required. If
the interlock circuit is good, replace the PWB.
Check the motor wires for a short circuit. If the wires are good, replace the Motor.
Check the motor wires for obvious damage. If the wires are good, replace the Motor.
Replace the PWB.
Figure 1 Motor CD

Launch
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05/16/05
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Status Indicator RAPs

OF 99-9

Status Indicator RAPs

OF 99-9

05/16/05
2-608

Launch
DocuColor 250

3 Image Quality
3.1a IOT Image Quality Entry RAP
IQ1 IOT Image Quality Entry RAP ..................................................................................

3-3

3.1b IIT Image Quality Entry RAP

IQ2 IIT Image Quality Entry RAP ....................................................................................

Wrinkled Image ...............................................................................................................

Cloud Defect....................................................................................................................
IBT Cleaner Streak..........................................................................................................

3-34
3-34
3-35

3-5

3.1c Image Quality RAPs

IQ3 Low Image Density RAP ..........................................................................................
IQ4 Repeating Bands, Streaks, Spots, and Smears RAP...............................................
IQ5 Blank Page RAP.......................................................................................................
IQ6 Black Print RAP ........................................................................................................
IQ7 Skew/Misregistration RAP ........................................................................................
IQ8 Process Direction Bands and Streaks RAP .............................................................
IQ9 Residual Image (Ghosting) RAP ..............................................................................
IQ10 Solid Color Print RAP .............................................................................................
IQ11 Background RAP ....................................................................................................
IQ12 Spots RAP ..............................................................................................................
IQ13 Unfused Copy/Toner Offset RAP ...........................................................................
IQ14 Wrinkled Image/Paper RAP ...................................................................................
IQ15 Partial Image Deletions RAP..................................................................................
IQ16 Cross Process Direction Faded Bands and Streaks RAP ......................................
IQ17 Cross Process Direction Bands and Streaks RAP .................................................
IQ18 Process Direction Faded Bands and Streaks RAP ................................................
IQ19 Mottle RAP .............................................................................................................
IQ20 2nd BTR Checkout RAP.........................................................................................
IQ21 1st BTR Checkout RAP ..........................................................................................
IQ22 Developer Bias RAP...............................................................................................
IQ23 BCR Checkout RAP ...............................................................................................
IQ24 Scorotron Checkout RAP .......................................................................................

3-6
3-7
3-8
3-9
3-9
3-10
3-11
3-11
3-12
3-13
3-13
3-14
3-14
3-15
3-16
3-17
3-18
3-19
3-20
3-20
3-21
3-21

3.2 Image Quality Specification

Image Quality Specifications ...........................................................................................

3-23

3.3 Defect Samples

Image Defect Samples ....................................................................................................
Background .....................................................................................................................
Color Misregistration ......................................................................................................
Debris-Centered Deletions ..............................................................................................
Deletions .........................................................................................................................
High Frequency Bands....................................................................................................
Irregular Process Direction Streak .................................................................................
Low Image Density..........................................................................................................
Moire ...............................................................................................................................
Mottle ..............................................................................................................................
Newton Rings..................................................................................................................
Regular (Repeating) Bands, Streaks, Spots, or Smears.................................................
Residual Image ...............................................................................................................
Streak Deletion in Process Direction...............................................................................

Launch
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3-27
3-27
3-28
3-28
3-29
3-29
3-30
3-30
3-31
3-31
3-32
3-32
3-33
3-33

05/16/05
3-1

Image Quality

Image Quality

05/16/05
3-2

Launch
DocuColor 250

IQ1 IOT Image Quality Entry RAP

Refer the customer to user documentation to review the following image quality settings:

Original Type

Sharpness / saturation

Image Quality Presets

The RAP will have you evaluate the copies made during the Call Flow procedure for image
quality defects. It will refer you to the Image Quality Analysis RAPs, the Image Quality Defect
section in order to diagnose and repair any image quality problems.

Auto Exposure

Color Shift

Light / Dark / Contrast

Initial Actions

Color Balance

The purpose of this RAP is to serve as the entrance vehicle into the Image Quality RAPs section. All Image Quality RAPs must be accessed through this RAP.

Ask the customer SA to perform the Auto Gradation Adjustment if any of the following problems are reported for both copy and print:

Incorrect colors

Poor gray balance

Colors have shifted over time

Color densities too high or low

Ensure that the correct image quality settings are selected for the paper type that the customer
is using. Different image quality settings can be selected for Bond Paper, Plain Paper, Recycled Paper, and Custom Paper 1 to 5. Setting the correct image quality setting will produce the
best quality of the output.
Continue with the procedure if the problem remains.

NOTE: Auto Gradation Adjustment (refer to Machine Administration User Guide) is a color
calibration for the copier and printer. An Auto Gradation Adjustment compensates for differences between the actual and the expected (target) toner densities for each color. An Auto
Gradation Adjustment should be performed whenever there is a noticeable change in the
appearance (quality) of the output, particularly changes in color tones or densities. Performing
an Auto Gradation Adjustment on a regular basis will help to maintain consistent color quality
over time.Since an Auto Gradation Adjustment can affect all jobs for all users, it is recommended that this procedure be performed only by the Machine Administrator.

Procedure
Check for the presence of the defect in Copy mode and in Print mode. If the problem occurs in
Copy mode only, go to the IQ2 IIT Image Quality Entry RAP.
For Image Quality Defects that exists on both copies and prints, go to Table 1. Examine the
output for any of the listed defects. Perform the corrective action that is listed.

If the customer is dissatisfied with machine output image quality, check machine customer
selectable image quality settings on the UI and the Print Driver.Determine if adjustments to
these settings should be made to tune image output to meet customer IQ requirements.
Table 1 Image Quality Defects
Defect - green indicates hotlink to
image samples

Description

Corrective Action

Background

Undesirable toner deposits on the copy or print. The toner deposits can be localized or may cover the entire copy or print. Go to the IQ11 Background
Depending on the density of the background, it is referred to as low, medium, high, or very high background. It may occur RAP
in all colors, single colors, or any combination of single colors.

Blank Print

This copy is printed completely White.

Go to the IQ5 Blank Page RAP

Black Print

This copy is printed completely Black

Go to the IQ6 Black Print RAP

Solid Color Print

This copy is printed in one solid color

Go to the IQ10 Solid Color

Print

Deletions

The undesirable absence of toner from the copy or print. May show as white, light, or untrue colored areas. The most
common causes are tenting of paper from mishandling or moisture, or defects in the Transfer Belt.

Debris-Centered: Deletions in the areas surrounding toner agglomerates.

Go to the IQ5 Blank Page RAP

Debris-Centered Deletions

Streak Deletion in Process

Direction

Spot Deletions

Launch
DocuColor 250

Process Direction Streak: A deletion in the form of a single streak that runs from the lead edge to the trail edge of the (For process direction streak
deletion, go to the IQ8 Process
copy.
Direction Bands and Streaks
Spot Deletion: Deletion caused by system contamination, typically from paper.
RAP)
Go to the IQ15 Partial Image
Deletions RAP
05/16/05
3-3

Image Quality

IQ1 IOT Image Quality Entry RAP

Table 1 Image Quality Defects

Defect - green indicates hotlink to
image samples

Description

Corrective Action

Fuser Offset

Areas of poorly-fused toner are lifted from one area of a print and deposited on a different area, or onto a subsequent
print.

Go to the IQ13 Unfused Copy/

Toner Offset RAP

High Frequency Bands

Repeating interval bands that are most noticeable in low density (20-30%) halftone areas of the copy. These bands run
perpendicular to process direction.

Go to the IQ16 Cross Process

Direction Faded Bands and
Streaks RAP

IBT Cleaner Streak

Multi-color streaks, sometimes LE-TE, sometimes shorter. May have registration chevron pattern visible.

Go to the IQ8 Process Direction Bands and Streaks RAP

Irregular Process Direction Streak

Streaks: Usually medium-width streaks of (or shifts in) color most noticeable in low density 20-30%) halftone areas of the Go to the IQ8 Process Direccopy.
tion Bands and Streaks RAP
A deletion in the form of a single streak that runs from the lead edge to the trail edge of the copy.
and IQ18 Process Direction
Faded Bands and Streaks
RAP

Lead Edge Toner Smear (fused)

Smears of fused toner on the lead edge of prints

Go to the IQ8 Process Direction Bands and Streaks RAP

Lead Edge Toner Smear (unfused)

Smears of unfused toner on the lead edge of prints

Go to the IQ13 Unfused Copy/

Toner Offset RAP

Low Image Density

A condition that results when too little toner of a single color or combination of colors is developed on the copy or print.
This results in lighter copies or prints for the single-color toner or the color that results from the combination of color toners.

For hardware related problems, go to the IQ3 Low Image

Density RAP

Misregistration/Skew

The position and/or alignment of the image relative to the top edge and side edge of the paper is not within specification. Go to the IQ7 Skew/Misregistration RAP

Mottle

Areas of solid, or high density coverage that are reproduced with a blotchy, non-uniform appearance.

Go to the IQ19 Mottle RAP

Regular (Repeating) Bands, Streaks, A defect that repeats at an interval from14 to 264 mm, is most noticeable in low density (20-40%) halftone areas of the
Spots, or Smears
copy, and runs perpendicular to process direction.
Lines and bands are generally uniform in shape from one end to the other.
Streaks are generally shorter than lines and are of nonuniform width along their length. They may have a more ragged or
fuzzy appearance than lines.

Go to the IQ16 Cross Process

Direction Faded Bands and
Streaks RAP and IQ17 Cross
Process Direction Bands and
Streaks RAP

Residual Image

A toner image that remains on the photoreceptor or Transfer Belt after cleaning. The next image is placed on top of the
residual image and both images are transferred to the next copy.

Go to the IQ9 Residual Image

(Ghosting) RAP

Spots

Generally circular in shape, these defects can be caused by an absence of toner in a desired area, or a deposit of toner in Go to the IQ12 Spots RAP
an undesired area

Unfused prints

Image can be rubbed off with little or no pressure

Go to the IQ13 Unfused Copy/

Toner Offset RAP

Wrinkled Image

Areas of prints (usually 11x17 in./A3) have distinctive worm track patterns, and/or wrinkles in the paper itself

Go to the IQ14 Wrinkled

Image/Paper RAP

Image Quality

IQ1 IOT Image Quality Entry RAP

05/16/05
3-4

Launch
DocuColor 250

IQ2 IIT Image Quality Entry RAP

Initial Actions

This RAP is for troubleshooting IIT (Scanner/ADF) problems only. Before proceeding, verify
that the defect is present in Copy mode only. If the defect is present in Print mode, go to the
IQ1 IOT Image Quality Entry RAP.

Clean the Lens, the top and bottom surface of the Platen Glass, and all Mirrors with Lens and
Mirror Cleaner and a soft, lint-free cloth.

Procedure
Compare the defective copies with the descriptions listed in Table 1. Perform the corrective
action listed for that defect.
Table 1
Defect

Corrective Action

Background

Clean the Pad, CVT area of the Glass, Platen Glass and the Optics.
Calibrate the IIT (ADJ 5.11).

Blurred or Streaked Copy

Ensure that the Platen Glass is installed correctly.

Check/adjust the carriage alignment (ADJ 5.8).

Deletions

Clean the Lens, the top and bottom surface of the Platen Glass, and all Mirrors with Lens and Mirror Cleaner and a soft, lint-free cloth.
If the problem persists, replace the Lens Assembly (PL 13.6).

Misregistration/Skew

Go to the IQ7 Skew/Misregistration RAP.

Moire
Patterns in the image areas of the print that have the
appearance of a screen or grid overlaying the
image. The pattern may be uniform or nonuniform in
area or shape.

Switch between photo modes and, if necessary, original types, to determine which mode minimizes the defect.

Decrease the Sharpness level.

Reduce or enlarge the copy slightly.

Rotate the original on the platen by 90 degrees.

Newton Rings
Clean the Document Glass
Repetitive, irregular-shaped marks that occur when Place a transparency between the document and the glass
making copies of glossy photographs. These marks
are most noticeable in large low-density or highlight
areas.

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05/16/05
3-5

Image Quality

IQ2 IIT Image Quality Entry RAP

IQ3 Low Image Density RAP

Replace the Drum Cartridge (PL 6.1).

This RAP troubleshoots hardware-related causes of output images showing image density
lower than specification.

Initial Actions

Perform IQ1 IOT Image Quality Entry RAP first

Clean the ROS windows

Replace the paper in use with fresh, dry paper of the correct specification

Check the 2nd BTR Cam for proper operation

Procedure
The problem occurs in both copy and print mode.
Y
N
The problem occurs in the copy mode only.
Y
N
Go to Call Flow
Go to 5.15 Copy/Scan Image Input Processing (1 of 3) BSD. Check that the connectors
on the IIT/IPS PWB are seated properly and the wires for damage. If the continues,
replace the IIT/IPS (PL 13.8). If the problem persists, replace the CCD PWB (PL 13.6).
Perform MAX Setup ADJ 9.1. The problem is still present.
Y
N
Return to Call Flow.
Enter dC612. Make prints of Test Pattern 22. The Defect is a single color.
Y
N
Go to dC612. Print Test Pattern 12. Open the Front Door approximately seven seconds
into the job. Extend the IBT. There is a good toner image on the Transfer Belt.
Y
N
Go to the IQ22 Developer Bias RAP to check the Developer Bias Circuit. If the problem continues, go to the IQ20 2nd BTR Checkout RAP to check the 2st BTR Bias. If
the problem persists, check the ROS for contamination or misalignment.
Check the 2nd BTR for damage or an incorrect installation. Go to the IQ20 2nd BTR
Checkout RAP to check the 2nd BTR. The problem reoccurs.
Y
N
Go to Call Flow
Replace the 2nd BTR Assembly (PL 7.8). If the problem continue, replace the Transfer
Belt (PL 7.3).
Swap the affected Drum Cartridge with an adjacent cartridge. Print Test Pattern 12. The
defect moved to the new color.
Y
N
Go to IQ22 Developer Bias RAP. Check the Developer Bias. If the problem continues, go
to IQ21 1st BTR Checkout RAP, to check the 1st BTR Bias. If the problem persists,
replace the Developer for the affected color (PL 6.6).
A
Image Quality

IQ3 Low Image Density RAP

05/16/05
3-6

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IQ4 Repeating Bands, Streaks, Spots, and Smears RAP

NOTE: It may be difficult to visually detect small changes. Make a large change in one direction and work backwards in small increments. When no change can be detected after a value
has been changed, replace the relevant ROS (PL 5.1).

Bands, Streaks, Spots, and Smears appear on the image at a regular pitch.

Procedure
Measure the distance between the repeating defeats.
Locate the distance on the Table below and perform the indicated repair action (Table 1).
Table 1
Repetition Spacing (mm)

Components

0.3

ROS (Stitching)

Developer Assembly / Developer Drives

Developer Assembly / Developer Drives

Developer Assembly / Xero/IBT / Developer Drives

44

BCR (Y, M, C)

36

Developer Roller (K, Y, M, C)

36 (Horizontal streaks)

Developer Drive

58

1st BTR

62.8

2nd BUR

88

2nd BTR

98

Fuser Belt

110

Heat Roll

126

Y/M/C Drum

188

Black Drum

Corrective procedure for 0.3mm white/black streaks

(Table 2)
Stitching is an Image Defeat that appears as Streaking.
Stitching is caused by a change in the Image Density from the first set of 32 scanning
beams and the next set of scanning beams.
Stitching normally results in black streaks of 0.3mm Pitch. However, over correction will
produce white streaks.
To correct black streaks, change the NVM Value in the plus (+) direction. This will
strengthen the stitching action.
To correct white streaks, change the NVM Value in the minus (-) direction.
Table 2
Beam No.

NVM (749-)

-2

-1

Initial
Value

+1

+2

+3

+4

Ch0

749-002

Ch31

749-095

Ch1

749-005

Ch30

749-092

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05/16/05
3-7

Image Quality

IQ4 Repeating Bands, Streaks, Spots, and Smears

A
Go to 9.26 2nd Transfer and Cleaning (1 Of 3) BSD. Check that the 2nd BTR connectors are
fully seated and the wires are free from damage. Turn the power OFF and ON. The problem
reoccurs.
Y
N
Go to Call Flow.

IQ5 Blank Page RAP

The copy is printed completely white.

Procedure
The problem occurs in both Copy mode and Print mode.
Y
N
The problem only occurs in Copy mode only.
Y
N
Go to Call Flow.

Check the 2nd BTR CAM mechanism for binding. If the problems continues, replace the 2nd
BTR HVPS (PL 11.3). If the problem persists, replace the MCU PWB (PL 11.1).

Check that the IIT to IOT cable connection is fully seated. The cable connection is OK.
Y
N
Reconnect the IIT to IOT cable.
Go to 5.15 Copy/Scan Image Input Processing (1 of 3) BSD. Check that the IIT/IPS PWB
connectors are fully seated and free from damage. Turn the power OFF and ON. The
problem reoccurs.
Y
N
Go to Call Flow.
Check the mirrors on the Full Rate and Half Rate Carriages for alignment. The
are properly installed.
Y
N
Install the mirror properly.

mirror

Replace the IIT/IPS PWB (PL 13.8). If the problem continues, replace the CCD PWB (PL
13.6).
Enter dC612. Print Test Pattern 12. Open the Front Door about seven seconds into the Job.
Extend the IBT Drawer.Check the surface of the IBT Belt. There is a good toner image on
the surface of the IBT Belt.
Y
N
Go to 6.1 Yellow Laser Control BSD, 6.2 Magenta Laser Control BSD, 6.3 Cyan Laser
Control BSD, and 6.4 Black (K) Laser Control BSD. Check that the connectors on each
ROS Unit are fully seated and free of damage. The connectors are OK.
Y
N
Reseat the connectors.
Check the installation of each ROS Unit. Each ROS Unit is properly installed.
Y
N
Install the ROS Unit properly.
Go to 6.1 Yellow Laser Control BSD, 6.2 Magenta Laser Control BSD, 6.3 Cyan Laser
Control BSD, and 6.4 Black (K) Laser Control BSD. Check that the connectors on each
ROS Unit are fully seated and free of damage. The connectors are OK.
Y
N
Reseat the connectors.
Replace the ROS Unit (PL 5.1). If the problem continues, replace the MCU PWB (PL
11.1).
A
Image Quality

IQ5 Blank Page RAP

05/16/05
3-8

Launch
DocuColor 250

IQ6 Black Print RAP

IQ7 Skew/Misregistration RAP

The copy is printed completely black.

This RAP is used when Skew, System Registration, or Magnification are out of specification.

Procedure

Initial Actions

The problem occurs in both Copy mode and Print mode.

Y
N
The problem only occurs in Copy mode only.
Y
N
Go to Call Flow.

Ensure that the paper being used is fresh, dry, and within specification.

Procedure

Check that the IIT to IOT cable connection is fully seated. The cable connection is OK.
Y
N
Reconnect the IIT to IOT cable.

The problem occurs in the copy mode only.

Y
N
The problem occurs in both the print and copy mode.
Y
N
Go to Call Flow.
The original is positioned on the glass properly.
Y
N
Position the original properly.

Go to 5.15 Copy/Scan Image Input Processing (1 of 3) BSD. Check that the IIT/IPS PWB
connectors are fully seated and free from damage. Turn OFF and ON. The
problem
reoccurs.
Y
N
Go to Call Flow.
Check the mirrors on the Full Rate and Half Rate Carriages for alignment. The
are OK.
Y
N
Install the mirror properly.

Check the DADF Drive Rolls and Pinch Rolls for wear and glossing. Check the Document
Handler Adjustment ADJ 5.1, ADJ 5.2, ADJ 5.3, ADJ 5.4, ADJ 5.5, ADJ 5.6. The paper
path is OK.
Y
N
Clean and/or repair the paper path as required.

mirror

The defeat occurs on copies from all five Paper Trays.

Y
N
Adjust the IOT Lead Edge/Side Edge Registration (ADJ 9.7). Check the affected
Feed Tray for wear, slipping, damage, and/or contamination.

Replace the IIT/IPS PWB (PL 13.8). If the problem continues, replace the CCD PWB (PL
13.6).
Ensure that each Drum Unit is installed and seated correctly.Turn the power OFF then ON.
The problem reoccurs.
Y
N
Go to Call Flow.

Registration varies from copy to copy.

Y
N
Go to 5.15 Copy/Scan Image Input Processing (1 of 3) BSD. Check that the connectors on the IIT/IPS PWB are seated and free of damage. If the problem continues,
replace the IIT/IPS PWB (PL 13.8). If the problem persists, replace the CCD PWB
(PL 13.6).

Go to 9.21 1st Transfer (1 of 3) BSD, 1st BTR HVPS, 9.8 Black Charging And Exposure BSD,
Charge (K) Preclean HVPS, and 9.9 Charging And Exposure - Y,M,C BSD, Charge (Y, M, C)
HVPS. Check that the connectors are fully seated and the wires are free from damage. Turn
the power OFF then ON. The problem reoccurs.
Y
N
Go to Call Flow.
Go to 6.1 Yellow Laser Control BSD, 6.2 Magenta Laser Control BSD, 6.3 Cyan Laser Control
BSD, and 6.4 Black (K) Laser Control BSD. Check that the connectors on each ROS Unit are
fully seated and free of damage. Turn the power OFF then ON and print. The problem reoccurs.
Y
N
Go to Call Flow.

Go to 5.15 Copy/Scan Image Input Processing (1 of 3) BSD. Check that the connectors
on the IIT/IPS PWB are seated and free of damage. If the problem continues, replace the
IIT/IPS PWB (PL 13.8). If the problem persists, replace the CCD PWB (PL 13.6).
Replace the MCU PWB (PL 11.1). If the problem continues, replace the ESS PWB (PL 11.5).

Replace the MCU PWB (PL 11.1). If the problem continues, replace the ESS PWB (PL 11.5).

Launch
DocuColor 250

05/16/05
3-9

Image Quality

IQ6 Black Print RAP, IQ7 Skew/Misregistration RAP

IQ8 Process Direction Bands and Streaks RAP

This RAP is used to troubleshoot extremely light or white parts of the image. These defects
appear over an extensive area in this process direction.

Initial Actions

Check the Fuser for damage and contamination.

Ensure that the Platen Glass is clean and without damage.

N
Go to Call Flow.

Replace the ESS PWB (PL 11.5). The defect is still present.
Y
N
Go to Call Flow.
Check the 2nd BTR for damage and/or contamination. The 2nd BTR is OK.
Y
N
Replace the 2nd BTR (PL 7.8).

Procedure
The problem occurs in both Copy mode and Print mode.
Y
N
The problem only occurs in Copy mode.
Y
N
Go to Call Flow.

Go to 9.26 2nd Transfer and Cleaning (1 Of 3) BSD and check that the connectors on the 2nd
BTR HVPS are fully seated and check the wires for damage. The defect is still present.
Y
N
Go to Call Flow.

Go to 5.15 Copy/Scan Image Input Processing (1 of 3) BSD. Check that the IIT/IPS PWB
connectors are fully seated and free from damage. Turn the power OFF and ON. The
defect reoccurs.
Y
N
Go to Call Flow.

Replace the ROS Unit (C, K) or ROS Unit (Y, M) (PL 5.1). If the defect is still present, replace
the 2nd BTR HVPS (PL 11.3). If the defect continues, replace the MCU PWB (PL 11.1). If the
defect persists, replace the ESS PWB (PL 11.5).

Check the mirrors on the Full Rate and Half Rate Carriages for alignment and contamination. The mirrors are OK.
Y
N
Clean and/or reposition the mirrors as required.
Replace the IIT/IPS PWB (PL 13.8). If the problem continues, replace the CCD PWB (PL
13.6).
Enter dC612. Make a print of Test Pattern 11. Open the Front Door about seven seconds into
the Job. Extend the IBT Drawer. The image on the Belt is defect free.
Y
N
Check the following:

Check the IBT Belt for damage and/or contamination

Ensure that there is nothing in contact with the belt. Clean or replace as required

Check the Developer Housings and Drum Cartridges for toner clumping, damage
and contamination

Go to IQ21 1st BTR Checkout RAP to check the 1st BTR Bias

Check the ROS Window for damage or contamination and that the connectors are
fully seated. Clean and/or replace as required (PL 5.1)

Check the IBT Cleaner Assembly; check for toner buildup on the top side of the Cleaner Blade
that contacts the IBT Belt. Replace the IBT Cleaner Assembly as required (PL 7.3). The
defect is still present.
Y
N
Go to Call Flow.
Replace the MCU PWB (PL 11.1). The defect is still present.

Image Quality

IQ8 Process Direction Bands and Streaks RAP

05/16/05
3-10

Launch
DocuColor 250

IQ9 Residual Image (Ghosting) RAP

IQ10 Solid Color Print RAP

Part or All of the previous image was transferred to the next print.

Copy is printed in one solid color.

Initial Actions

Procedure

The problem occurs in both Copy mode and Print mode.

Y
N
The problem only occurs in Copy mode.
Y
N
Go to Call Flow.

Check the end-of-life counter for the Drum Cartridge. If the unit is at or near end-of-life,
replace the Drum Cartridge.

NOTE: Some ghosting on transparencies is unavoidable.

If the problem occurs only with certain types of media, ensure that the media in use is
within specification, and that the customer is aware of correct operation of print driver.

If the distance between the intended image and the residual image has a fixed rate of repetition, go to the IQ4 Repeating Bands, Streaks, Spots, and Smears RAP. Return to this
procedure if the problem persists.

Go to 5.15 Copy/Scan Image Input Processing (1 of 3) BSD. Check that the IIT/IPS PWB
connectors are fully seated and the wires are free from damage. Turn the power OFF and
ON. The defect reoccurs.
Y
N
Go to Call Flow.

Procedure
The problem occurs in both Copy mode and Print mode.
Y
N
The problem only occurs in Copy mode.
Y
N
Go to Call Flow.

Replace the IIT/IPS PWB (PL 13.8). If the problem continues, replace the CCD PWB (PL
13.6).

Go to 5.15 Copy/Scan Image Input Processing (1 of 3) BSD. Check that the IIT/IPS PWB
connectors are fully seated and wires are free from damage.If the problem continues,
replace the IIT/IPS PWB (PL 13.8). If the problem persists, replace the CCD PWB (PL
13.6).
Remove the Fuser. Check the Heat Roll and Pressure Roll for Toner Offsetting. There
is
toner adhering to the Heat Roll.
Y
N
Check for a residual image on the Transfer Belt. Repair or replace the IBT Belt Assembly
(PL 7.3). Check the 2nd BTR for contamination.
Check the Heat Roll for contamination. The problem reoccurs.
Y
N
Clean the Heat Roll. If the problem continues, replace the Fuser (PL 8.1).

Enter dC330 [091-001] (C, Y, or M), or [091-002] (K), as appropriate.

Remove the Drum cartridge for the affected color.

Check for light along the mounting rail left side

Install a new Drum Unit for the effected color (PL 6.1).Turn the power OFF then ON. The
problem reoccur.
Y
N
Go to Call Flow.
Go to 9.21 1st Transfer (1 of 3) BSD, 1st BTR HVPS, 9.8 Black Charging And Exposure BSD
Charge (K) Preclean HVPS, and 9.9 Charging And Exposure - Y,M,C BSD, Charge (Y, M, C)
HVPS. Check that the connectors are fully seated and the wires are free from damage.Turn the
power OFF then ON. The problem reoccur.
Y
N
Go to Call Flow.
Go to 6.1 Yellow Laser Control BSD, 6.2 Magenta Laser Control BSD, 6.3 Cyan Laser Control
BSD, and 6.4 Black (K) Laser Control BSD. Check the connectors on each ROS Unit are fully
seated and free of damage. Turn the power OFF then ON and print. The problem reoccurs.
Y
N
Go to Call Flow.

Check the Erase Lamp for the affected color:

Remove and reinstall the Drum Unit for the effected color.Turn the power OFF then ON. The
problem reoccurs.
Y
N
Go to Call Flow.

The Erase lamp is lit.

Y
N
Go to 9.30 Black Drum Cleaning BSD and 9.31 Y,M,C Drum Cleaning BSD. Check that
the connectors on the IOT Drive and MCU PWBs are seated and the wires for damage. If
the connectors and wires are OK, Replace the Erase Lamp (PL 6.5). If the problem continues, replace the IOT Drive PWB for (C, Y, M) or MCU PWB for (K) (PL 11.1).

Replace the MCU PWB (PL 11.1). If the problem continues, replace the ESS PWB (PL 11.5).

Replace the Drum Unit for the affected color (PL 6.1). If the problem continues, replace the
MCU PWB (PL 11.1). If the problem persists, replace the ESS PWB (PL 11.5).
Launch
DocuColor 250

05/16/05
3-11

Image Quality

IQ9 Residual Image (Ghosting) RAP, IQ10 Solid

A
Perform the following:

IQ11 Background RAP

The entire print is covered by a very light layer of toner.

Initial Actions

Perform IQ1 IOT Image Quality Entry RAP first.

Perform Max Setup (ADJ 9.1).

Ensure that the paper being used is fresh, dry, and within specification.

Max Setup (ADJ 9.1)

Ensure that the IIT Calibration (ADJ 5.11) is performed per the instructions

If the problem continues, ensure the connectors are seated and that the wires are free
from damage on the following PWBs. If the connectors and wires are OK, replace the
PWBs in the following order:
1.

IIT/IPS PWB (PL 13.8)

2.

CCD PWB (PL 13.6)

NOTE: Some background is unavoidable on certain media, such as heavyweight paper and
transparencies. Ensure that the customer selects the correct settings on the UI and print driver.

3.

Developer Bias (K) HVPS (PL 11.2)

4.

Developer Bias (Y, M, C) HVPS (PL 11.1)

Procedure

5.

MCU PWB (PL 11.1)

The problem is a yellow or green background that started after Auto Gradation was performed.
Y
N
The problem is high density, single-color background.
Y
N
Check the face of the ADC Sensor. The ADC Sensor is clean.
Y
N
Go to the 092-651 RAP to troubleshoot the ADC Sensor.

6.

ESS PWB (PL 11.5)

Check the Transfer Belt for excessive dirt, damage, or uncleaned toner. The Belt is
clean.
Y
N
Check the IBT Cleaner Assembly for damage or wear. Clean or replace as
required (PL 7.3).
Go to IQ22 Developer Bias RAP to troubleshoot the Developer Bias Circuit. The
circuit is OK.
Y
N
Repair the Developer bias circuit as required.
Replace the Transfer Belt (PL 7.3). If the problem continues, replace the 2nd BTR
(PL 7.8). If the problem persists, replace the MCU PWB (PL 11.1). If the problem
continues to persist, replace the ESS PWB (PL 11.5).
The background is very high and even density, and covers the entire sheet (no
edge erase.
Y
N
Check the following:

Check the end-of-life counter for the Toner Cartridge and Drum Cartridge for
the affected color. Replace if at or near end-of-life.

Check the Developer Housing for the affected color. Check for toner bridging,
uneven brush, or loose High Voltage terminals. Clean, repair, or replace as
required (PL 6.1).

If the problem persists, replace the ESS PWB (PL 11.5).

Go to the IQ23 BCR Checkout RAP for Y, M, C.

Go to the IQ24 Scorotron Checkout RAP for K.
A
Image Quality

IQ11 Background RAP

05/16/05
3-12

Launch
DocuColor 250

IQ12 Spots RAP

IQ13 Unfused Copy/Toner Offset RAP

Toner spots appear randomly across the print.

The image is not properly fused.

Initial Actions

Initial Actions

Ensure that the paper in use is fresh, dry, and within specification.

Replace the paper in use with fresh, dry paper of the correct specification.

Check print driver and copier control panel settings to ensure the media is being run in the
proper mode.

Check the post-Fuser transport areas for dirt.

Ensure that the media being used matches the settings on the UI screen or print driver.
Using the next heavier setting may resolve the problem.

Procedure
The defect occurs in Copy mode only.
Y
N
The spots occur at a fixed interval on each print.
Y
N
The defect occurs in approximately the same position IB to OB on multiple
prints.
Y
N
Check the Fuser for damage Toner Offsetting. The Fuser is OK.
Y
N
Go to IQ13 Unfused Copy/Toner Offset RAP.

Procedure
Check the Fuser for damage, toner offsetting, paper wrap, or incorrect installation. Remove
and reseat the Fuser. If the problem continues, replace the Fuser (PL 8.1).

Remove the IBT Cleaner Assembly. Carefully clean the Cleaning Blade. Wipe
the surface or the Transfer Belt with a Lint Free Cloth. If the problem continues,
replace the IBT Cleaner Assembly (PL 7.3).
Check the Transfer Belt (PL 7.3) for dirt or damage. Clean or replace as required.
Go to IQ4 Repeating Bands, Streaks, Spots, and Smears RAP.
Ensure that the original is free from defects. The original is free of defects.
Y
N
Replace the original.
Clean the Platen Glass and Lens. The defect reoccurs.
Y
N
Go to Call Flow.
Check the surface of the 2nd BTR for damage, dirt, or distortion. The 2nd BTR is OK.
Y
N
Replace the 2nd BTR (PL 7.8).
Perform the following:

Go to 5.15 Copy/Scan Image Input Processing (1 of 3) BSD. Check that the IIT/IOT PWB
connectors are fully seated and wires are free from damage.If the problem continues,
replace the IIT/IPS PWB (PL 13.8). If the problem persists, replace the CCD PWB (PL
13.6).

If the problem continues, replace the following parts. Check the prints after each component has been replaced:

MCU PWB (PL 11.1)

ESS PWB (PL 11.5)

Launch
DocuColor 250

05/16/05
3-13

Image Quality

IQ12 Spots RAP, IQ13 Unfused Copy/Toner Offset

IQ14 Wrinkled Image/Paper RAP

IQ15 Partial Image Deletions RAP

Areas of prints have distinctive worm track patterns or light cloudy areas in the image. Actual
wrinkles in the paper itself can also occur.

There are extremely light parts on the image or parts that are completely omitted. These omitted parts appear on limited areas on the paper.

Initial Actions

Procedure
The problem occurs in both Copy mode and Print mode.
Y
N
The problem only occurs in Copy mode.
Y
N
Go to Call Flow.

NOTE: The following factors can/will increase the occurrence of this problem:

Lighter weight papers.

Larger papers.

Short-grain 11x17 in / A3 papers.

Old paper.

2 sided printing

Fuser with 1100 or more hours of operating life.

Check the Platen Glass for dirt or contamination. The Platen Glass is OK.
Y
N
Clean or replace the Platen Glass (PL 6.1).

Check the following:

Ensure the Paper Tray Side Guides are set correctly.

Check the paper path for dirt and/or obstructions

Check the mirrors on the Full Rate and Half Rate Carriages for alignment. The
are OK.
Y
N
Install the mirror properly.

Procedure

For Fuser related problems, remove and reinstall the Fuser. If the problem continues,
replace the Fuser. (PL 8.1).

Go to OF 8.1 Paper Feed Checkout RAP.

mirrors

Go to 5.15 Copy/Scan Image Input Processing (1 of 3) BSD. Check that the IIT/IPS PWB
connectors are fully seated and free from damage. Turn the power OFF then ON. The
problem reoccurs.
Y
N
Go to Call Flow.
Replace the IIT/IPS PWB (PL 13.8). If the problem continues, replace the CCD PWB (PL
13.6).
Remove each Drum Unit and reinstall.Turn the power OFF then ON. The defect reoccur.
Y
N
Go to Call Flow.
Install a new Drum Unit(s) for the affected color(s) (PL 6.1).Turn the power OFF then ON. The
defect reoccurs.
Y
N
Go to Call Flow.
Check the IBT Belt for damage or contamination. The IBT Belt is OK.
Y
N
Replace the IBT Belt (PL 7.3).
Check the 2nd BTR Assembly for damage or contamination. The 2nd BTR Assembly OK.
Y
N
Replace the 2nd BTR Assembly (PL 7.8).
Check the 2nd BTR CAM mechanism for binding. The 2nd BTR Assembly is OK.
Y
N
Replace the 2nd BTR Assembly (PL 7.8).

A
Image Quality

IQ14 Wrinkled Image/Paper RAP, IQ15 Partial Image

05/16/05
3-14

Launch
DocuColor 250

A
Go to 9.26 2nd Transfer and Cleaning (1 Of 3) BSD. Check that the connectors on the 2nd
BTR HVPS are seated and that the wires free from damage. Turn the power OFF then ON.
The defect is still present.
Y
N
Go to Call Flow.

IQ16 Cross Process Direction Faded Bands and Streaks

RAP
Cross Process Direction Faded Bands and Streets

Initial Actions
Replace the 2nd BTR HVPS (PL 11.3). If the problem continues, replace the MCU PWB (PL
11.1). If the problem persists, replace the ESS PWB (PL 11.5).

Ensure that the Platen Glass is clean and without damage.

Check the 2nd BTR Cam for proper operation.

Procedure
The problem occurs in both Copy mode and Print mode.
Y
N
The problem only occurs in Copy mode.
Y
N
Go to Call Flow.
Check the mirrors on the Full Rate and Half Rate Carriages for alignment and contamination. The mirror are OK.
Y
N
Clean and/or reposition the mirrors as required.
Go to 5.15 Copy/Scan Image Input Processing (1 of 3) BSD. Check that the IIT/IPS PWB
connectors are fully seated and free from damage. Turn the power OFF and ON. The
defect reoccurs.
Y
N
Go to Call Flow.
Replace the IIT/IPS PWB (PL 13.8). If the problem continues, replace the CCD PWB (PL
13.6).
Swap the affected Drum Cartridge with an adjacent Cartridge. Print Test Pattern 12. The
defect moves to the new color.
Y
N
Check the Following:

Clean the HV Contacts for the affected Drum Cartridge

The Drum Unit for damage, wear, and/or contamination. If the Drum Unit is OK,
replace the Developer (PL 6.6)

Replace the Drum Cartridge (PL 6.1). The defect reoccurs.

Y
N
Go to Call Flow.
Enter dC612. Make a print of Test Pattern 11. Open the Front Door about seven seconds into
the Job. Extend the IBT Drawer. The image on the Belt is defect free.
Y
N
Check the 1st BTR of the affected color for damage and/or contamination. The IBT Belt
is OK.
Y
N
Clean or replace the IBT Belt as required (PL 7.3).
A
Launch
DocuColor 250

05/16/05
3-15

B
Image Quality

IQ15 Partial Image Deletions RAP, IQ16 Cross Pro-

B
Replace the MCU PWB (PL 11.1). If the defect reoccurs, replace the ESS PWB (PL 11.5).

Go to 9.26 2nd Transfer and Cleaning (1 Of 3) BSD. Check that the connectors on the 2nd
BTR HVPS are seated and that the wires are free from damage. Turn the power OFF and then
ON. The defeat reoccurred.
Y
N
Go to Call Flow.
Replace the 2nd BTR HVPS (PL 11.3). If the problem continues, replace the MCU PWB (PL
11.1). If the problem persists, replace the ESS PWB (PL 11.5).

IQ17 Cross Process Direction Bands and Streaks RAP

Cross Process Direction Bands and Streets

Initial Actions

Ensure that the Platen Glass is clean and without damage.

Check the 2nd BTR Cam for proper operation.

Procedure
The problem occurs in both Copy mode and Print mode.
Y
N
The problem only occurs in Copy mode only.
Y
N
Go to Call Flow.
Go to 5.15 Copy/Scan Image Input Processing (1 of 3) BSD. Check that the IIT/IPS PWB
connectors are fully seated and free from damage. Turn the power OFF and ON. The
defect reoccurs.
Y
N
Go to Call Flow.
Check the mirrors on the Full Rate and Half Rate Carriages for alignment and contamination. The mirror are OK.
Y
N
Clean and/or reposition the mirrors as required.
Replace the IIT/IPS PWB (PL 13.8). If the problem continues, replace the CCD PWB (PL
13.6).
Swap the affected Drum Cartridge with an adjacent Cartridge. Print Test Pattern 12. The
defect moves to the new color.
Y
N
Check the Following:

The 1st BTR of the affected color for damage and/or contamination

The ROS Window for damage or contamination and that the connectors are fully
seated. Clean and/or replace as required (PL 5.1)

Replace the Drum Cartridge (PL 6.1). The defect reoccurs.

Y
N
Go to Call Flow.
Enter dC612. Make a print of Test Pattern 11. Open the Front Door about seven seconds into
the Job. Extend the IBT Drawer. The image on the Belt is defect free.
Y
N
Check the 1st BTR of the affected color for damage and/or contamination. Clean or
replace the IBT Belt (PL 7.3). The defect reoccurs.
Y
N
Go to Call Flow.
Replace the MCU PWB (PL 11.1). If the defect reoccurs, replace the ESS PWB (PL 11.5).
A
Image Quality

IQ16 Cross Process Direction Faded Bands and

05/16/05
3-16

Launch
DocuColor 250

A
Check the 2nd BTR Assembly for damage or contamination. The 2nd BTR Assembly OK.
Y
N
Replace the 2nd BTR Assembly (PL 7.8).

IQ18 Process Direction Faded Bands and Streaks RAP

Light bands of one color appear over the image in the process direction.

Go to 9.26 2nd Transfer and Cleaning (1 Of 3) BSD. Check that the connectors on the 2nd
BTR HVPS are seated and that the wires are free from damage. Turn the power OFF and then
ON. The defeat reoccurred.
Y
N
Go to Call Flow.
Replace the 2nd BTR HVPS (PL 11.3). If the problem continues, replace the MCU PWB (PL
11.1). If the problem persists, replace the ESS PWB (PL 11.5).

Initial Actions
Check the 2nd BTR Cam for proper operation

Procedure
The problem occurs in both Copy mode and Print mode.
Y
N
The problem only occurs in Copy mode only.
Y
N
Go to Call Flow.
Go to 5.15 Copy/Scan Image Input Processing (1 of 3) BSD. Check that the IIT/IPS PWB
connectors are fully seated and free from damage. Turn the power OFF and ON. The
defect reoccurs.
Y
N
Go to Call Flow.
Check the mirrors on the Full Rate and Half Rate Carriages for alignment. The
are properly installed.
Y
N
Installed the mirrors properly.

mirrors

Replace the IIT/IPS PWB (PL 13.8). If the problem continues, replace the CCD PWB (PL
13.6).
Enter dC612. Make a print of Test Pattern 11. Open the Front Door about seven seconds into
the Job. Extend the IBT Drawer. The image on the Belt is defect free.
Y
N
Check the IBT Belt for damage or contamination. The IBT Belt is OK.
Y
N
Clean or replace the IBT Belt as required (PL 7.3).
Replace the MCU PWB (PL 11.1). If the problem continues, replace the ESS PWB (PL
11.5).
Check the Developer Housing and Drum Cartridges for Toner clumping, damage, and/or contamination. The Developer Housing and Drum Cartridge are OK.
Y
N
Clean or replace the Developer Housing (PL 6.6) or Drum Cartridge (PL 6.1) as required.
Go to 9.26 2nd Transfer and Cleaning (1 Of 3) BSD. Check that the connectors on the 2nd
BTR HVPS are seated and that the wires are free from damage. Turn the power OFF and then
ON. The defeat reoccurred.
Y
N
Go to Call Flow.
Replace the 2nd BTR HVPS (PL 11.3). If the problem continues, replace the MCU PWB (PL
11.1). If the problem persists, replace the ESS PWB (PL 11.5).
Launch
DocuColor 250

05/16/05
3-17

Image Quality

IQ17 Cross Process Direction Bands and Streaks

IQ19 Mottle RAP

This RAP troubleshoots the causes of output images showing image density that varies from
inboard to outboard edges, or randomly throughout the print.

A
Switch Drum Cartridges. The problem moves with the cartridge.
Y
N
Check the following:

Clean the HV contact for the developer in question.

Initial Actions

Replace the Toner Cartridge if not done previously.

Replace the paper in use with fresh, dry paper of the correct specification. Ensure that the
loaded media matches the UI or print driver settings.

Replace the Developer (PL 6.6). Examine the housing for damage, wear, or contamination. If the problem persists, replace the ATC Sensor (PL 6.6).

Determine if the Drum Cartridge or any of the Toner Cartridges are approaching end-oflife. Replace if necessary.

Replace the Drum Cartridge (PL 6.1).

Perform Max Setup (ADJ 9.1). If this does not resolve the problem, continue with this
RAP.

NOTE: Performing the adjustments in the following table may not eliminate mottle completely,
and/or may introduce other IQ problems; the intent is to reach the best compromise. (Table 1)
Table 1

Procedure
Enter dC612. Make a print of Test Pattern 22. The defect involves a single color.
Y
N
The problem occurs with a specific type or weight of paper only.
Y
N
Make a print of the Test Page. Open the Front Door when the lead edge of the print
begins to protrude from the Fuser Exit nip. Open the Fuser and examine the partially-fused sheet. The defect is present in both the fused and unfused portion
of the sheet.
Y
N
Clean or replace the Fuser (PL 8.1).

Color

Black/White

Default Paper Name

NVM Side 1

NVM Side 2

Plain Paper Bond

746-311

746-313

Light Weight Paper

NVM Side 1

NVM Side 2

746-313

746-314

746-319

746-320

Plain IC

746-321

746-322

746-323

746-324

Heavy Weight 1A

746-325

746-326

746-327

746-328

Heavy Weight 1B

746-329

746-330

746-331

746-332

Heavy Weight 2A

746-333

746-334

746-335

746-336

Enter dC612. Make a print of Test Pattern 22. As the print is being processed, open
the Front Door. Examine the image on the Transfer Belt. The image on the belt
has acceptable density.
Y
N
Replace the Transfer Belt (PL 7.3).

Heavy Weight 2B

746-337

746-338

746-339

746-340

Heavy Weight 2C

746-341

746-342

746-343

746-344

Heavy Weight 2D

746-345

746-346

746-347

746-348

Heavy Weight 2E

746-349

746-350

746-351

746-352

Transparency

746-353

Go to the IQ20 2nd BTR Checkout RAP to check 2nd BTR Backup Roll bias/contacts.
Clean/replace the 2nd BTR Assembly (PL 7.8).
If the problem continues, replace the Transfer Belt (PL 7.3).

Coated 1

746-355

746-356

746-357

746-358

Coated 2

746-359

746-360

746-361

746-362

Film

746-363

746-354

746-364

CAUTION
Performing the adjustments in the following step may not eliminate mottle completely,
and/or may introduce other IQ problems; the intent is to reach the best compromise.
It may be possible to fine-tune the 2nd BTR transfer bias for a specific problem paper by
varying the secondary transfer remote for that paper.
The secondary transfer bias is a target value (based on temperature, humidity, 2nd BTR
resistance, and other Xerographic inputs) that represents what control logic has computed to be the optimum transfer bias. Each paper type has an NVM location for remote
manual control of this target. The default for these remote locations is 100 (representing
100% of computed transfer bias target). The bias can be shifted from 0% to 200% of target.
Change the value of the remote for the affected paper type to 150. Adjust the remote up
or down to achieve the best IQ compromise. If the results are not satisfactory, set the
remote value to 75 and adjust the remote up or down to achieve the best IQ compromise.
A
Image Quality

IQ19 Mottle RAP

05/16/05
3-18

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DocuColor 250

IQ20 2nd BTR Checkout RAP

Ensure that the 2nd BTR is correctly installed in both the IB and OB holders.

To isolate mechanical failure and out-of range voltages/current for the 2nd BTR assembly.
CAUTION
HIGH VOLTAGE!
Exercise caution when performing the voltage checks in this procedure.

Initial Actions

Enter dC330 (094-004) 2nd BTR Motor retract. Stack codes (042-001), (042-002), (042003), or (042-004) Main Drive Motor. The 2nd BTR Motor responds

Enter dC330 (094-004) 2nd BTR Motor retract. Stack codes (042-001), (042-002), (042003), or (042-004) Main Drive Motor. If the 2nd BTR does not respond, check the Retract
Motor and the 2nd BTR Retract Sensor (PL 7.9). Replace the 2nd BTR if needed

Procedure
Refer to 9.26 2nd Transfer and Cleaning (1 Of 3) BSD. Disconnect the red wire on the 2nd
BTR HVPS. Set the meter to read microamps. Connect the meter with one lead connected to
the connector on the board and the other lead to the red wire. Approximately 20-30 microamps are measured.
Y
N
Approximately 10-15 microamps are measured.
Y
N
Approximately 0 microamps are measured.
Y
N
Current is out of operating range. Check wire harness for damage. Check for
bad connection or open circuit on the 2nd BTR HVPS. Repair or replace as
required.
Reconnect the red wire. Set the meter to read VDC. Check for +24VDC between
pins 1and 2 of P/J582 while the machine is in standby mode. +24VDC is measured.
Y
N
Check wire harness for damage. Check for bad connection or open circuit on
the MCU PWB (J410). Repair or replace the MCU PWB as required (PL 11.1).
Check wire harness for damage. Check for bad connection or open circuit on the
2nd BTR HVPS. Repair or replace MCU PWB as required (PL 11.1).
Reconnect the red wire on the 2nd BTR HVPS. Set the meter to read VDC. Check for
+5VDC at P/J439-B6 on the IOT Drive PWB while making a full color copy of the standard test pattern. +5VDC is measured.
Y
N
Check wire harness for damage. Check for bad connection or open circuit on the
IOT Drive PWB. Repair or replace as required (PL 11.1).
Check wire harness for damage. Check for bad connection or open circuit on the 2nd
BTR HVPS. Repair or replace as required (PL 11.3).
Check the following:

Check the 2nd BTR for any damage, repair or replace as required.

Launch
DocuColor 250

05/16/05
3-19

Image Quality

IQ20 2nd BTR Checkout RAP

IQ21 1st BTR Checkout RAP

IQ22 Developer Bias RAP

This RAP is used to isolate mechanical failure and out-of-range voltage/current for the 1st BTR
Assembly

This RAP is used to isolate out-of-range voltage/current for the developer Bias.

Procedure
Procedure

WARNING

NOTE: Because the 1st BTR HVPS location is very difficult to access, no actual voltage
checks can be made.

HIGH VOLTAGE!

Make a copy of the Color Test Pattern. If the high density gradation patches (100%, 85%, and
70%) for one or more of C, Y, M, or K appear to be light, perform the following:

Refer to 9.12 Black Development BSD and 9.13 Yellow, Magenta, Cyan Development BSD.
Check the voltage at P/J594 (Y, M, C), P/J592 (K) on the Developer Bias HVPS. There should
be approximately 370VAC and -540VDC (+/- 10%) present. The voltages are within range.
Y
N
+24 VDC is measured between pins B9 and B8 of P/J416 on the MCU PWB.
Y
N
+24 VDC is measured between pins A9 and A8 of P/J410 on the MCU PWB.
Y
N
Go the +24VDC Wirenets to troubleshoot the 24VDC circuit.

Refer to 9.21 1st Transfer (1 of 3) BSD and 9.22 1st Transfer (2 of 3) BSD. Reseat the
connectors and check the wiring on the 1st BTR HVPS for damage.

Check the Fault Code List for the following Fault Codes:

094-320 RAP

094-321 RAP

If the above Fault Codes are OK, replace the 1st BTR HVPS (PL 7.4). If the problem continues, replace the MCU PWB (PL 11.1).

Exercise caution when performing the voltage checks in this procedure.

Go to 9.12 Black Development BSD and 9.13 Yellow, Magenta, Cyan Development
BSD. Reseat the connections and check for damaged wires. If the problem continues, replace Developer Bias HVPS (PL 11.1).
Go to 9.12 Black Development BSD and 9.13 Yellow, Magenta, Cyan Development BSD.
Check that the HVPS Control PWB is seated correctly. If the problem continues, replace
the Developer Bias HVPS (PL 11.1).
Go to 9.12 Black Development BSD and 9.13 Yellow, Magenta, Cyan Development BSD.
Reseat connector P/J594 and P/J592 on the MCU PWB. Check the wires for damage. If the
checks are good, return to the RAP that directed you here.

Image Quality

IQ21 1st BTR Checkout RAP, IQ22 Developer Bias

05/16/05
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IQ23 BCR Checkout RAP

IQ24 Scorotron Checkout RAP

Use this procedure to troubleshoot edge-to-edge, very dense, single-color background

Use this procedure to troubleshoot edge-to-edge, very dense, Black background

Procedure

Procedure

Swap the Drum Cartridge that creates the high single-color background with any of the other
Drum Cartridges and make a test print. The background color remains the same.
Y
N
Replace the Drum Cartridge causing the single-color background (PL 6.1).

Install a new Black Drum Cartridge and run some test prints. The background color continues.
Y
N
Go to Call Flow.

Go to 9.9 Charging And Exposure - Y,M,C BSD. Check the connectors on the Charge (Y, M, C)
HVPS are seated and the wires for damage. The connectors and wires check out OK.
Y
N
Repair or replace harness as required.

Go to 9.8 Black Charging And Exposure BSD. Check the connectors on the Charge (K) Preclean HVPS are seated and the wires for damage. The connectors and wires check out
OK.
Y
N
Repair or replace harness as required.

NOTE: The actual BCR bias voltage involves a high-frequency AC signal at a negative DC offset. The AC and DC values vary constantly, depending on run mode, Drum age, and several
environmental variables. Measured voltages will vary from machine to machine and job to job.
Program a Full Color copy job. While the job is running, check the pins on P/J593 that is associated with the problem color for -400 VDC to -900 VDC:
C: pin 6
M: pin 4
Y: pin 1
The voltages check out OK.
Y
N
+24VDC is measured between pins 1 and 2 at P/J587 on the Charge (Y, M, C) HVPS.
Y
N
Check the wires for damage or open circuit. Repair as required.

Program a Black only job. While the job is running, check pin 1 at P/J591 on the Charge (K)
Preclean HVPS. Approximately -400 VDC to -900 VDC is measured: The voltage checks out
OK.
Y
N
+24VDC is measured between pins 1 and 2 at P/J584 on the Charge (K) Preclean
HVPS.
Y
N
Check the wires for damage or open circuit. Repair as required.
Replace the Charge (K) Preclean HVPS (PL 11.2).
Replace the Scorotron Unit Assembly (PL 6.1). If the problem continues, replace the Charge
(K) Preclean HVPS (PL 11.2).

Replace the Charge (Y, M, C) HVPS PWB (PL 11.1).

Replace the affected Drum Cartridge (PL 6.1). If the problem continues, replace the Charge (Y,
M, C) HVPS (PL 11.1).

Launch
DocuColor 250

05/16/05
3-21

Image Quality

IQ23 BCR Checkout RAP, IQ24 Scorotron Checkout

Image Quality

IQ23 BCR Checkout RAP, IQ24 Scorotron Checkout

05/16/05
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DocuColor 250

Image Quality Specifications

The following steps are used to set up the machine for the purpose of making test pattern copies to judge output image color density, balance, and registration.
1.

Registration and border deletions are checked using the Step Scales on the Geometric Test
Pattern, an example of which is shown in Figure1. All of the scales are 20mm in height, and are
made up of four 5mm steps. Step 1 will be described as at the top of the Step Scale, and Step
4 will be described as at the bottom.

Set the following Customer Mode Settings to the positions listed:

a.

Output Color - Full Color

b.

Original Type - Text & Photo / Halftone

c.

Lighten/Darken - Normal

d.

Color Balance - 0

e.

Color Saturation - Normal

f.

Sharpness - Normal

2.

Place the Color Test Pattern on the platen. Load 11x17 or A3 paper into Tray 1. Make a
copy of the test pattern.

3.

Compare the copy to the test pattern. Refer to and for this evaluation.

Table 1 Color Specifications Check Locations

AREA
()

Figure 1 Step Scales

Check for the Following Results

Text Reproduction. Each of the seven sentences in this area are fully reproduced
with no missing letters or portions of letters. The sentences are reproduced in Black,
Cyan, Magenta, Yellow, Red, Green and Blue.

Color Registration. The patterns in location B should be properly registered to provide Black, Red, Green and Blue lines.

Front to Rear Density. The density of both the low density and high density bands
should be uniform from front to rear. This can be tested by folding the copy in the
center and comparing the front side of the copy to the rear side of the copy at location
C. Both the high density and low density locations should exhibit even front to rear
density.

Each Step Scale is positioned for a particular paper size and orientation. Table2 indicates the
appropriate Step Scales to use for the various paper sizes, orientations and measurement
locations.
Table 2 Geometric Checkout - Step Scale Data.

Color Gradation. This area should exhibit a decreasing density of each of the colors
from 100% density to 5% density. In a properly adjusted machine, the 10% patches
should be visible and the 5% patches should be barely visible or not visible on the
test pattern copy (except for the bottom row).

Routine Color. Location E represents three general tests for the machine to reproduce colors common to customer originals.
Location A is a general skin tone test.
Location B represents the color of grass or other common foliage.
Location C represents the color of the sky.

Photo Gradation. Location F is not used for any copy quality evaluation on this product.

IIT Calibration Patches. These patches are scanned for IIT Calibration during the
dC945 IIT Calibration portion of Max Setup.

100 Lines/Inch Image. A Moire defect will show on this image. Moire on a 100 Line/
Inch image is within specification.

175 Lines/Inch Image. This image is used to test for Moire. Depending on the degree
of the defect, moire seen on this image should be considered out of specification.

Paper
Size

Orientation To check:

Step Scales to use (refer to Figure1)

11x17

SEF

Lead Edge
Side Edge
Trail Edge

LE1 through LE3

SE1 through SE4 (top); SE5 and SE8 (bottom)
TE3

A3

SEF

Lead Edge
Side Edge
Trail Edge

LE 1 through LE3
SE1 through SE4 (top); SE6 and SE7 (bottom)
TE4

8.5x11

SEF

Lead Edge
Side Edge
Trail Edge

LE 1 and LE2
SE1 through SE3 (top); SE9 (bottom)
TE5

A4

LSEF

Lead Edge
Side Edge
Trail Edge

LE 1 and LE2
SE1 through SE3 (top); SE10 (bottom)
TE6

8.5x11

LEF

Lead Edge
Side Edge
Trail Edge

LE1 through SE3

SE1 and 2 (bottom) SE6 and SE7 (top)
TE 2

A4

LEF

Lead Edge
Side Edge
Trail Edge

LE1 through SE3

SE5 (top); SE1 and SE2 (bottom)
TE1

1.

Set the following Customer Mode Settings to the positions listed:

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Output Color - Full Color

Image Quality

Original Type - Photo & Text / Halftone

Lighter/Darker - Auto Contrast

Color Saturation - Normal

Variable Color Balance - Normal

Sharpness - Normal

Table 3 Test Pattern Image Data Locations for Geometric Specifications

GEOMETRIC
CHECK PERFORMED
AREA

2.

Place Test Pattern 82E8220 on the platen and 24# Xerox Color Xpressions 11x 17 or 90
GSM Colotech A3 paper in Tray 1. Make a copy of the test pattern.

3.

Follow the directions in Table1 to determine if the machine registration is within specification.
Table 3 Test Pattern Image Data Locations for Geometric Specifications

Low Contrast This specifies the desired standard for reproduction of low density images.
Reproduction The machine should reproduce all of the text in the 0.2 G Text Blocks on the
output copy.
ROS Borders Measure from the lead edge of the paper at LE2, the side edge of the paper at
(Image Loss) SE2 and SE7, and the trail edge at TE4, to the top edge of the step scales in
those locations. The measurements should conform to the following specifications:

Lead Edge 4mm 1 mm

GEOMETRIC
CHECK PERFORMED
AREA

Side Edges 2 mm 1 mm

Trail Edge 4 mm 1 mm

Magnification Locate the 300mm line running from near LE1 to the trail edge of the 1.8 lp
ladder. Locate the 200mm line running from near LE1 to near LE3. Make a
copy. The measurements should be:.

Left to Right.: 300mm 1.5mm

Resolution

Lead Edge
Registration

100% through 400%: 4.3 lp/mm

Measure from the lead edge of the paper to the top of Step 3 on the LE2 Step
Scale. The measurement should be:

Trays 1 through 4: 10mm 1.5mm (1.6mm for 2nd side of duplex job)

Side Edge
Registration

Front to Rear: 200mm 1.0mm

Observing the targets on the test pattern copy at locations R1 through R8, the
line pairs specified below are clearly visible for the magnification value indicated:

70%: 3.0 lp/mm

Tray 5: 10mm 1.6mm

Measure from the side edge of the paper to the top of Step 3 on the SE2 and
SE3 Step Scales. The distance should be within the following tolerance:

Trays 1 through 4: 8.5mm 1.8mm (2.0mm for 2nd side of duplex job)

Tray 5: 8.5mm 3.0mm

Lead Edge
Skew

For skew from front to rear, the distance from the lead edge of the paper to the
targets at LE1 and LE3 are measured. The measurements must match each
other to within the tolerance below:

Trays 1 through 4: within 1.6mm (2.0mm for 2nd side of duplex job)

Side Edge
Skew

For skew from left to right, the distance from the side edge of the paper to the
targets at SE1 and SE4 are measured. They must match each other to within
the tolerance below:

Trays 1 through 4: within 3.2mm (4.0mm for 2nd side of duplex job)

Line Density

This parameter is measured on the two 0.7G Text Blocks on the test pattern
copy. The machine should reproduce all of the characters shown in the block
on the output copy.

Solid Reproduction

This specifies the desired standard for reproduction of solid gray images at 1.0
K. The 1.0 K blocks on the output copy should reproduce with minimal mottle
or graininess.

Image Quality

Tray 5: within 1.6mm

Tray 5: within 3.2mm

05/16/05
3-24

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Figure 2 Color and Geometric Test Patterns

Launch
DocuColor 250

05/16/05
3-25

Image Quality

Image Quality

05/16/05
3-26

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DocuColor 250

Image Defect Samples

Background

The following figures contain examples of defects and their possible causes.

Background

Color Misregistration

Debris-Centered Deletions

Deletions

High Frequency Bands

Irregular Process Direction Streak

Low Image Density

Moire

Mottle

Newton Rings

Regular (Repeating) Bands, Streaks, or Smears

Residual Image

Streak Deletion in Process Direction

Wrinkled Image

Figure 1 Background Defect Sample

Cause
Incorrect Electrostatics, high TC, faulty ADC Sensor

Corrective Action
Go to the IQ11 Background RAP.

Launch
DocuColor 250

05/16/05
3-27

Image Quality

Background

Color Misregistration

Debris-Centered Deletions

Figure 1 Color Misregistration Defect Sample

Figure 1 DCD Defect Sample

Cause

Cause

Failure of the ROS or IBT walking from rear to front or front to rear.

Toner agglomerates cause deletions in the areas surrounding them during transfer.

Mechanical problem in the IBT Assembly.

Corrective Action

Corrective Action

Go to the IQ12 Spots RAP.

Go to the IQ7 Skew/Misregistration RAP.

Image Quality

Color Misregistration , Debris-Centered Deletions

05/16/05
3-28

Launch
DocuColor 250

Deletions

High Frequency Bands

Figure 1 Deletions Defect Sample

Figure 1 High Freq. Bands Defect Sample

Cause

Cause

Defective IBT Belt, damp paper, uneven charge.

Faulty ROS Assembly or Photoreceptor/Developer Housing gear or bearing problem.

Corrective Action

Corrective Action

Go to the IQ15 Partial Image Deletions RAP.

Go to the IQ4 Repeating Bands, Streaks, Spots, and Smears RAP.

Launch
DocuColor 250

05/16/05
3-29

Image Quality

Deletions, High Frequency Bands

Irregular Process Direction Streak

Low Image Density

Figure 1 Streak Defect Sample

Figure 1 Low Density Defect Sample

Cause

Cause

Clog in Developer Housing Trim Bar, malfunction of IBT Cleaner Assembly, contaminated ROS
window.

Incorrect electrostatics, defective ADC Sensor, low toner concentration or out-of-specification

paper (especially low quality or heavy weight paper).

Corrective Action

Corrective Action

Go to the IQ8 Process Direction Bands and Streaks RAP.

Go to the IQ3 Low Image Density RAP.

Image Quality

Irregular Process Direction Streak , Low Image Densi-

05/16/05
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DocuColor 250

Moire

Mottle

Figure 1 Moire Defect Sample

Figure 1 Mottle Defect Sample

Cause

Cause

The halftone screen used on the original interferes with the halftone screen used by the copier.

Damp or low quality paper, aged developer, low toner concentration

Corrective Action

Corrective Action

Go to the IQ2 IIT Image Quality Entry RAP.

Go to the IQ19 Mottle RAP.

Launch
DocuColor 250

05/16/05
3-31

Image Quality

Moire, Mottle

Newton Rings

Regular (Repeating) Bands, Streaks, Spots, or Smears

Figure 1 Newton Rings Defect Sample

Figure 1 Repeating Defects Sample Image

Cause

Cause

Highly reflective surfaces on a glossy photograph.

Damage, density variation, or deletions caused by rotating component. Spacing equal to effective circumference of part.

Corrective Action
Perform the following:

Corrective Action
Go to the IQ4 Repeating Bands, Streaks, Spots, and Smears RAP.

Clean the Document Glass

Place a transparency between the document and the glass

Image Quality

Newton Rings, Regular (Repeating) Bands, Streaks,

05/16/05
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Residual Image

Streak Deletion in Process Direction

Figure 1 Residual Image Defect Sample

Figure 1 Streak Deletion Defect Sample

Cause

Cause

Improper IBT cleaning and/or defective IBT Belt.

Contamination of ROS window, damage to or contact with Transfer Belt or Drum Cartridge

Corrective Action

Corrective Action

Go to the IQ9 Residual Image (Ghosting) RAP.

Go to the IQ8 Process Direction Bands and Streaks RAP.

Launch
DocuColor 250

05/16/05
3-33

Image Quality

Residual Image, Streak Deletion in Process Direc-

Wrinkled Image

Cloud Defect

Figure 1 Wrinkled Image Defect Sample0104928

Figure 1 Cloud Defect Sample

Cause

Cause

Non-uniform paper buckle between IBT and Fuser; Fuser tenting of paper. Actual wrinkling of
the paper itself can also occur.

Non-uniform paper buckle between IBT and Fuser; Fuser tenting of paper

Corrective Action
Corrective Action

Go to the IQ4 Repeating Bands, Streaks, Spots, and Smears RAP.

Go to the IQ14 Wrinkled Image/Paper RAP.

Image Quality

Wrinkled Image, Cloud Defect

05/16/05
3-34

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DocuColor 250

IBT Cleaner Streak

INBOARD EDGE

LEAD EDGE

Figure 1 IBT Cleaner Streak Defect Sample

Cause
Damage or wear to IBT Cleaner Assembly

Corrective Action
Go to the IQ8 Process Direction Bands and Streaks RAP.

Launch
DocuColor 250

05/16/05
3-35

Image Quality

IBT Cleaner Streak

Image Quality

IBT Cleaner Streak

05/16/05
3-36

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DocuColor 250

4 Repairs and Adjustments

Chain 4
ADJ 4.1 UI Touch Panel Origin Point Correction ............................................................

4-3

Chain 5
ADJ 5.1 DADF Skew Adjustment ....................................................................................
ADJ 5.2 DADF Side Edge Registration...........................................................................
ADJ 5.3 DADF Lead Edge Registration ..........................................................................
ADJ 5.4 DADF Height Adjustment ..................................................................................
ADJ 5.5 DADF Trail Edge Registration Adjustment ........................................................
ADJ 5.6 DADF Slow Scan Direction Reduce/Enlarge Adjustment..................................
ADJ 5.7 DADF Document Calibration .............................................................................
ADJ 5.8 Half Rate/Full Rate Carriage Position Adjustment ............................................
ADJ 5.9 IIT Lead Edge/Side Edge Registration Adjustment ...........................................
ADJ 5.10 IIT Vertical/Horizontal Reduce/Enlarge ...........................................................
ADJ 5.11 IIT Calibration ..................................................................................................
ADJ 5.12 Optical Axis Alignment ....................................................................................

4-5
4-6
4-8
4-9
4-11
4-12
4-13
4-13
4-17
4-19
4-20
4-21

Chain 7
ADJ 7.1 Tray 5/Bypass Guide Adjustment ......................................................................

4-23

Chain 9
ADJ 9.1 MAX Setup ........................................................................................................
ADJ 9.2 ATC Sensor Setup ............................................................................................
ADJ 9.3 Toner Density Setup (Tone Up/Down) ..............................................................
ADJ 9.4 Manual TRC Adjust ...........................................................................................
ADJ 9.5 ProCon On/Off Print Check ...............................................................................
ADJ 9.6 Copy Mode Color Balance ................................................................................
ADJ 9.7 IOT Lead Edge/Side Edge Registration ............................................................
ADJ 9.8 Registration Control Setup cycle .......................................................................
ADJ 9.9 Registration Measurement Cycle ......................................................................
ADJ 9.10 Registration Control Sensor Check Cycle .......................................................
ADJ 9.11 Inboard/Outboard Manual Density Setup ........................................................
ADJ 9.12 Secondary Transfer Output Voltage ................................................................
ADJ 9.13 Belt Edge Learn...............................................................................................

4-25
4-25
4-26
4-27
4-28
4-29
4-29
4-32
4-32
4-33
4-33
4-38
4-41

Chain 12
ADJ 12.2 Finisher Leveling .............................................................................................
ADJ 12.4 Booklet Fold Skew...........................................................................................
ADJ 12.5 Booklet Fold Position.......................................................................................
ADJ 12.6 Booklet Staple Position (Staple on Fold).........................................................
ADJ 12.7 Booklet Staple Alignment ................................................................................
ADJ 12.8 Finisher Booklet Wrinkle..................................................................................
ADJ 12.9 Booklet Fold Position (Fine Adjustment) .........................................................
ADJ 12.10 Booklet Staple Position (Staple on Fold Fine Adjustment) ............................

4-43
4-44
4-45
4-47
4-48
4-49
4-51
4-53

Chain 1
REP 1.1 Power Unit ........................................................................................................

Chain 3
Launch
DocuColor 250

4-55

REP 3.1 Chassis Assembly.............................................................................................

REP 3.2 Control Unit .......................................................................................................
REP 3.3 Main Drive Assembly ........................................................................................
REP 3.4 Network Controller ............................................................................................
REP 3.5 ESS PWB..........................................................................................................
REP 3.6 VSEL PWB........................................................................................................

4-59
4-61
4-61
4-65
4-66
4-69

Chain 4
REP 4.1 Tray Assembly and UI.......................................................................................
REP 4.2 UI PWB .............................................................................................................

4-71
4-71

Chain 5
REP 5.1 DADF ................................................................................................................
REP 5.2 DADF Setting to the Vertical Service Position ..................................................
REP 5.3 DADF Covers....................................................................................................
REP 5.4 DADF Left Counter Balance .............................................................................
REP 5.5 DADF Right Counter Balance ...........................................................................
REP 5.6 DADF PWB .......................................................................................................
REP 5.7 DADF Invert Drive Roll......................................................................................
REP 5.8 DADF Feed Clutch............................................................................................
REP 5.9 DADF Feed Motor Belt......................................................................................
REP 5.10 DADF Takeaway Roll......................................................................................
REP 5.11 DADF Lead Reg Sensor .................................................................................
REP 5.12 DADF Registration Roll...................................................................................
REP 5.13 DADF Exit Roll 1 .............................................................................................
REP 5.14 DADF Exit Roll 2 .............................................................................................
REP 5.15 DADF Feed Roll..............................................................................................
REP 5.16 DADF Nudger Roll ..........................................................................................
REP 5.17 DADF Platen Exit Sensor................................................................................
REP 5.18 DADF Invert Sensor........................................................................................
REP 5.19 DADF Exit Sensor 1........................................................................................
REP 5.20 DADF Exit Sensor 2........................................................................................
REP 5.21 DADF Reg Sensor ..........................................................................................
REP 5.22 DADF Retard Roll ...........................................................................................
REP 5.23 DADF Platen Exit Roll.....................................................................................
REP 5.24 Opening / Closing the IIT Frame.....................................................................
REP 5.25 IIT Lens Cover ................................................................................................
REP 5.26 IIT Registration Sensor ...................................................................................
REP 5.27 Platen Angle Sensor .......................................................................................
REP 5.28 CCD Flexible Print Cable ................................................................................
REP 5.29 IIT Lens Assembly ..........................................................................................
REP 5.30 IPS Fan ...........................................................................................................
REP 5.31 Lamp Fan........................................................................................................
REP 5.32 CCD Fan .........................................................................................................
REP 5.33 Carriage Motor ................................................................................................
REP 5.34 Full Rate Carriage...........................................................................................
REP 5.35 Rear Carriage Cable .......................................................................................
REP 5.36 IIT/IPS, BDEC, Extension Memory, PSDC PWBs ..........................................

05/16/05
4-1

4-73
4-73
4-74
4-75
4-75
4-77
4-77
4-79
4-79
4-80
4-81
4-82
4-84
4-86
4-88
4-89
4-90
4-91
4-92
4-94
4-96
4-97
4-98
4-102
4-106
4-107
4-108
4-109
4-110
4-110
4-111
4-111
4-112
4-114
4-115
4-120

Repairs and Adjustments

REP 5.37 Exposure Lamp...............................................................................................

REP 5.38 Lamp Ballast PWB ..........................................................................................
REP 5.39 Slide Cord .......................................................................................................

4-122
4-123
4-124

Chain 6
REP 6.1 ROS Assembly (C,K) ........................................................................................
REP 6.2 ROS Assembly (Y, M).......................................................................................

4-127
4-129

Chain 7
REP 7.1 HCF Tray 6 ....................................................................................................... 4-133
REP 7.2 HCF Feeder ...................................................................................................... 4-133
REP 7.3 HCF Undocking and redocking......................................................................... 4-134
REP 7.4 HCF Tray Cables .............................................................................................. 4-135
REP 7.5 HCF Retard/Feed/Nudger Rolls........................................................................ 4-139
REP 7.6 HCF Feed Shaft ................................................................................................ 4-140
REP 7.7 HCF Retard Lever Spring ................................................................................. 4-140
REP 7.8 HCF Nudger Bracket/Nudger Lever/Torsion Spring ......................................... 4-141
REP 7.9 HCF Casters ..................................................................................................... 4-141
REP 7.10 HCF Takeaway Roll........................................................................................ 4-142
REP 7.11 HCF PWB ....................................................................................................... 4-143
REP 7.12 HCF Feed Motor ............................................................................................. 4-143
REP 7.13 HCF Nudger Solenoid..................................................................................... 4-144
REP 7.14 Tray 5 / Bypass Feeder .................................................................................. 4-145
REP 7.15 Tray 5 / Bypass Retard, Feed, and Nudger Rolls ........................................... 4-149
REP 7.16 Tray 5 / Bypass Nudger Bracket, Nudger Lever, Torsion Spring.................... 4-149
REP 7.17 Tray 5 / Bypass Feed/Nudger Shaft ............................................................... 4-150
REP 7.18 Tray 1 Feed Assembly.................................................................................... 4-150
REP 7.19 Tray 2 Feed Assembly.................................................................................... 4-152
REP 7.20 Tray 3 Assembly ............................................................................................. 4-154
REP 7.21 Tray 4 Assembly ............................................................................................. 4-154
REP 7.22 Tray 3 Feed Assembly.................................................................................... 4-155
REP 7.23 Tray 4 Feed Assembly.................................................................................... 4-158
REP 7.24 Feed/Nudger/Retard Roll (Trays 1 and 2) ...................................................... 4-160
REP 7.25 Feed/Nudger/Retard Roll (Tray 3) .................................................................. 4-161
REP 7.26 Feed/Nudger/Retard Roll (Tray 4) .................................................................. 4-162
REP 7.27 Tray 3 Rear Cable .......................................................................................... 4-163
REP 7.28 Tray 3 Front Left and Right Cables................................................................. 4-164
REP 7.29 Tray 4 Front Cable.......................................................................................... 4-165
REP 7.30 Tray 4 Rear Cable .......................................................................................... 4-166
REP 7.31 Tray 5 / Bypass Chute Assembly.................................................................... 4-167

Chain 8
REP 8.1 Registration Transport Assembly......................................................................
REP 8.2 Duplex Motor Assembly....................................................................................
REP 8.3 Inverter 1 and 2 Transport ................................................................................

4-169
4-170
4-173

Chain 9
REP 9.1 Transfer Belt Unit ..............................................................................................
REP 9.2 IBT Cleaner Assembly ......................................................................................
REP 9.3 Transfer Belt .....................................................................................................
REP 9.4 2nd BTR Roll Assembly....................................................................................
REP 9.5 2nd BTR Roll ....................................................................................................
REP 9.6 2nd BTR Blade Assembly .................................................................................
Repairs and Adjustments

4-177
4-180
4-181
4-184
4-187
4-189

REP 9.7 1st BTR HVPS ..................................................................................................

REP 9.8 Drum Cartridges (Y, M, C & K) .........................................................................
REP 9.9 Dispenser Assembly (Y, M, C & K) ...................................................................
REP 9.10 Drum Motor Assembly (K)...............................................................................
REP 9.11 Developer Drive Assembly (K) and Belts........................................................
REP 9.12 Developer Drive Assembly (Y, M, C) ..............................................................
REP 9.13 MOB ADC Assembly.......................................................................................
REP 9.14 Developer Housing (Y, M, C & K) ...................................................................
REP 9.15 Developer Replacement (Y, M, C & K) ...........................................................
REP 9.16 Dispenser (K) ..................................................................................................
REP 9.17 Dispenser (C)..................................................................................................
REP 9.18 Dispenser (M) .................................................................................................
REP 9.19 Dispenser (Y) ..................................................................................................
REP 9.20 Low Toner Sensor PWB .................................................................................
REP 9.21 Low Toner Sensor (K).....................................................................................
REP 9.22 Low Toner Sensor (C).....................................................................................
REP 9.23 Low Toner Sensor (M) ....................................................................................
REP 9.24 Low Toner Sensor (Y).....................................................................................

4-191
4-192
4-193
4-197
4-198
4-201
4-206
4-209
4-212
4-214
4-217
4-219
4-221
4-224
4-224
4-225
4-225
4-226

Chain 10
REP 10.1 Fuser...............................................................................................................
REP 10.2 Vacuum Transport Assembly..........................................................................
REP 10.3 Transport Belt .................................................................................................
REP 10.4 Fuser Drive Assembly.....................................................................................

4-227
4-227
4-228
4-229

Chain 12
REP 12.1 I/F Module Rear Cover.................................................................................... 4-233
REP 12.2 I/F Module Top Cover ..................................................................................... 4-233
REP 12.3 I/F Module ....................................................................................................... 4-234
REP 12.40 A/P Finisher Front Door ................................................................................ 4-235
REP 12.41 A/P Finisher Rear Upper Cover .................................................................... 4-235
REP 12.42 A/P Finisher Rear Lower Cover .................................................................... 4-236
REP 12.43 A/P Finisher Top Cover................................................................................. 4-236
REP 12.44 A/P Finisher Front Top Cover ....................................................................... 4-237
REP 12.45 A/P Finisher Top Tray ................................................................................... 4-238
REP 12.46 A/P Finisher Eject Cover............................................................................... 4-238
REP 12.47 A/P Finisher Tray Spring Guide .................................................................... 4-239
REP 12.48 A/P Finisher Inner Cover............................................................................... 4-241
REP 12.50 A/P Finisher .................................................................................................. 4-241
REP 12.52 A/P Finisher Punch Frame Assembly ........................................................... 4-242
REP 12.53 A/P Finisher Stapler Assembly ..................................................................... 4-244
REP 12.54 A/P Finisher Stapler Rail............................................................................... 4-245
REP 12.55 P Finisher Booklet Maker Unit ...................................................................... 4-246
REP 12.56 P Finisher Booklet Stapler ............................................................................ 4-246
REP 12.57 A/P Finisher Compiler Tray........................................................................... 4-247
REP 12.58 A/P Finisher Stacker Tray Position ............................................................... 4-248
REP 12.59 A/P Finisher Paddle Shaft............................................................................. 4-249
REP 12.60 A/P Finisher Stacker Drive Belt..................................................................... 4-249
REP 12.61 A/P Finisher Buffer Path Sensor ................................................................... 4-250
REP 12.62 A/P Finisher Gate Sensor ............................................................................. 4-251
REP 12.63 A/P Finisher Top Tray Full Sensor................................................................ 4-252
REP 12.64 A/P Finisher Buffer Roll................................................................................. 4-252

05/16/05
4-2

Launch
DocuColor 250

REP 12.65 A/P Finisher Bottom Buffer Chute Assembly ................................................

REP 12.67 A/P Finisher Eject Chute Assembly ..............................................................
REP 12.68 A/P Finisher PWB .........................................................................................

Launch
DocuColor 250

4-254
4-255
4-256

05/16/05
4-3

Repairs and Adjustments

Repairs and Adjustments

05/16/05
4-4

Launch
DocuColor 250

ADJ 4.1 UI Touch Panel Origin Point Correction

Purpose
To align the position of the buttons on the display and the Touch Panel so that the user can
select the contents on the display using the Touch Panel.
Perform this Adjustment whenever the UI PWB is replaced.
NOTE: Use the Touch Pen for this Adjustment. The Touch Pen is installed in the Tilt Swivel
cover at the rear of the UI. To remove the cover, apply upward finger pressure to the covers (2)
bottom tabs and rotate the cover up and to the rear to remove.

Adjustment
1.

Power off the copier/printer.

2.

Remove the Tilt Swivel cover at the rear of the UI and take out the Touch Pen. To remove
the cover, apply upward finger pressure to the covers (2) bottom tabs and rotate the
cover up and to the rear. Figure 1

1
To remove this cover and get
the Touch Pen, apply finger
pressure to the 2 bottom tabs
and rotate the cover up and
to the rear.

Figure 1 Removing the tilt swivel cover to get the Touch Pen

Launch
DocuColor 250

05/16/05
5

Repairs and Adjustments

ADJ 4.1

3.

Power on the copier/printer, while holding down the 0 (zero), 1, and 3 buttons. The following pattern will appear on the display. Figure 2

6.

When the Origin Point Correction is complete, the following screen is displayed. Figure 4.
a.

Touch the intersections, in random order. A black box will be displayed where the
screen is touched and will remain until the next input.

An audible tone will sound for each intersection touched.

If the tone fails to sound, or if the small black square appears in a location other
than where you touched, repeat the Adjustment.

Figure 2 Initial origin point correction display

4.

Using the Touch Pen, touch the intersections of the vertical and horizontal lines (P1) to
(P9) in sequence.

5.

After touching point (P9), Origin Point Correction is carried out and the following screen is
briefly displayed when the corrected data has been saved. Figure 3

Figure 4 Screen displayed when Origin Point Correction is complete

7.

Power off the copier/printer and wait 1 full minute.

8.

After waiting 1 full minute, power on the copier/printer.

9.

Return the Touch Pen to its original location (behind the Tilt Swivel cover), and reinstall
the cover on the Tilt Swivel at the rear of the UI.

Figure 3 Information displayed when Origin Point Correction data is saved

Repairs and Adjustments

ADJ 4.1

05/16/05
4-6

Launch
DocuColor 250

ADJ 5.1 DADF Skew Adjustment

a.

Remove the thumbscrew.

Purpose

b.

With a 5.5 mm socket, loosen the (2) screws so that the plate moves freely.

c.

To correct the feeding (skew) of the original by adjusting the position of the DADF.

Check
1.

Perform the Check in the DADF Height Adjustment (ADJ 5.4), to verify the evenness of
the Platen Guide bearings touching the CVT Platen Glass. If the bearings are not touching evenly, perform the appropriate DADF Height Adjustment.

2.

Place the Geometric Test Pattern 82E8220 (11 x 17 / A3) on the DADF with the scan side
up and Lead Edge metrics LE1 through LE3 to the left.

3.

Make copies with the following settings:

d.

Move the DADF in the direction of A or B.

Moving in the A direction moves the image away from the papers edge
(increasing distance to the edge).

Moving in the B direction moves the image toward the papers edge (decreasing distance to the edge).

Also note that movement of the right screw affects the measurement at SE5,
while movement of the left screw affects measurement at SE8.

Tighten the (2) screws and reinstall the thumbscrew.

11 x 17 (A3) SEF
100% Reduce/Enlarge
11 Sided
3 sheets
4.

On the third sheet, measure the distance between the reference point on the SE5 metric
and the edge of the paper, then measure the distance between the reference point on the
SE8 metric and the edge of the paper. The difference between the two measurements
should be no more than 0.5mm. If the difference is greater than 0.5mm, perform the
Adjustment. Figure 1

Figure 2 Adjusting the position of the DADF

3.

Perform steps 2 through 4 of the Check procedure to determine if skew is now within the
recommended tolerance.

4.

After adjustment, perform DADF Side Edge Registration (ADJ 5.2) and DADF Lead Edge
Registration. (ADJ 5.3).

05/16/05
7

Repairs and Adjustments

Figure 1 Using the Geometric Test Pattern to measure skew

Adjustment
1.

Open the DADF.

2.

Adjust the position of the DADF by moving it in direction A or B. Figure 2

Launch
DocuColor 250

ADJ 5.1

ADJ 5.2 DADF Side Edge Registration

Paper
Feed
Direction

Purpose
Align image scanned from document with left side edge of paper.

Manually
labeled 2

NOTE: The following adjustments must have been completed.

Edge of
Copy

IOT Lead Edge/Side Edge Registration Adjustment ADJ 9.7

IIT Lead Edge/Side Edge Registration Adjustment ADJ 5.9

DADF Height Adjustment ADJ 5.4

DADF Lead Skew Adjustment ADJ 5.1

10.0+/0.5mm

Check
1.

a.

Register Geometric Test Pattern 82E8220 (11 x 17 / A3) on the Platen with side edge
metrics SE1 through SE4 against the rear registration guide.

b.

Select the following:

c.
2.

Make two copies from the Platen Glass to be used as DADF originals.

11 Sided

A3 or 11 x 17 Paper Supply

100% Reduce/Enlarge

2 Copies

Figure 1 Verifying Side Edge Registration of DADF Originals

3.

b.

a.

Load both DADF Originals in the DADF, 1 on top, with side edge metrics SE1
through SE4 against rear registration guide. Check that side guide touches documents.

b.

Make copies with the following settings:

Press Start and write DADF Original 1 on the first copy and DADF Original 2 on the
second copy.

Verify side edge registration of DADF Originals.

a.

Check DADF Side Edge Registration for Side 1.

On DADF Original 2 measure and record the distance between the side edge and
the reference line and write A next to this measurement. Figure 1
Check that A is 10.0 0.5mm. If A is 10.0 0.5 mm, go to step 3.
If A is not 10.0 0.5 mm, check both of the following and then return to the beginning
of this procedure.
i.

IOT Lead Edge/Side Edge Registration Adjustment. ADJ 9.7

ii.

IIT Lead Edge/Side Edge Registration Adjustment. ADJ 5.9

Repairs and Adjustments

ADJ 5.2

05/16/05
4-8

11 Sided

A3 or 11 x 17 Paper Supply

100% Reduce/Enlarge

2 Copies

c.

Press Start and discard the first set of copies.

d.

On Side 1 of the second set of copies, measure and record the distance between the
side edge and the reference line and write B next to this measurement. Figure 2

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DocuColor 250

NOTE: Increasing value moves side edge metrics SE1 through SE4 toward edge.
Paper
Feed
Direction

b.

If B is more than A, increase the NVM value (0.0847 mm per step).

If B is less than A, decrease the NVM value (0.0847 mm per step).

c.
2.
Edge of
Copy

Check results of adjustment and adjust if required.

Adjust Side 2 DADF Side Registration.

a.

Enter NVM Read/Write (dC131) [715-111].

NOTE: Increasing value moves side edge metrics SE1 through SE4 toward edge.

b.
B

If copy 2 edge metric is farther away from edge than copy 1, increase the NVM value
(0.0847 mm per step).
If copy 2 edge metric is closer to edge than copy 1, decrease the NVM value (0.0847
mm per step).

c.

Check results of adjustment and adjust as required.

NOTE: 2 to 2 sided or 2 to 1 sided must be selected to view a change in [715-111].
[715-111] produces no change in 1 to 2-sided copying.

Figure 2 Checking Side Edge Registration of DADF

e.

4.

Table 1 NVM List

Compare B to A. B must be within 2.5 mm of A.

Chain Link Name

Min

Initial Max

Increment Remarks

If the difference between B and A is greater than 2.5 mm, go to step 1 of the adjustment.

715

110

CVT FS Offset Side 1 Replace

All

120

240

0.0847mm Side 1

Otherwise go to the next step, below.

715

111

CVT FS Offset Side 2 Replace

All

120

240

0.0847mm CVT-Side 2

Check DADF Side Edge Registration for Side 2.

a.

b.

Make a 2-sided test pattern.

i.

Load DADF originals 1 and 2 face up, 1 on top, with side edge metrics SE1
through SE 4 toward the rear of the DADF.

ii.

Select 1 to 2 sided and press Start to make the 2 sided test pattern.

Make test copies.

i.
ii.

iii.
c.

NOTE: As the corresponding NVM 715-056 to 715-091 will be rewritten when NVM 715-110 to
715-113 are rewritten, be careful when NVM 715-056 to 715-091 are changed individually.

Load the 2 sided test pattern with side 1 up and side edge metrics SE1 through
SE 4 toward the rear of the DADF.
Select the following:

2 to 1 sided

A3 or 11 x 17 Paper Supply

100% Reduce/Enlarge

2 Copies

Press the Start button and discard the first set.

Using the second set of copies, check that the side edge metrics SE2 and SE3 are
the same distance from the edge of the paper for both copies.
If the difference is greater than 2.5 mm, go to step 2 of the adjustment.
Otherwise, the DADF Side Edge Registration is good.

Adjustment
1.

Adjust Side 1 DADF Side Registration.

a.

Enter NVM Read/Write (dC131) [715-110].

Launch
DocuColor 250

05/16/05
9

Repairs and Adjustments

ADJ 5.2

ADJ 5.3 DADF Lead Edge Registration

Purpose
Align image scanned from document with top edge of paper.
A

NOTE: The following adjustments must have been completed.

Top Edge
of Copy

IOT Lead Edge/Side Edge Registration Adjustment ADJ 9.7

IIT Lead Edge/Side Edge Registration Adjustment ADJ 5.9

DADF Height Adjustment ADJ 5.4

DADF Lead Skew Adjustment ADJ 5.1

Paper
Feed
Direction

Check
1.

Make two copies from the Platen Glass to be used as DADF originals.
a.

Register Geometric Test Pattern 82E8220 (11 x 17 / A3) on the Platen with the lead
edge metrics LE1 through LE3 against the left registration guide.

b.

Select the following:

c.
2.

10.0 +/- 0.5 mm

11 Sided

A4 or 8 1/2 x 11 Long Edge Feed Paper Supply

100% Reduce/Enlarge

2 Copies

Manually
labeled 2
Figure 1 Verifying Top Edge Registration of DADF Originals
3.

Press Start and write DADF Original 1 on the first copy and DADF Original 2 on the
second copy.

a.

Verify Lead Edge Registration of the DADF Originals.

a.

b.

Check DADF Top Edge Registration for Side 1.

b.

On copy 2 (Original 2), measure the distance between the top edge of the copy and
the reference line on metric LE2, and write A and the measurement on copy 2. Figure 1
Check that A is 10.0 0.5 mm. If A is 10.0 0.5 mm, go to step 3.
If A is not 10.0 0.5 mm, check both of the following and then return to the beginning
of this procedure.
i.

IOT Lead Edge/Side Edge Registration Adjustment. ADJ 9.7

ii.

IIT Lead Edge/Side Edge Registration Adjustment. ADJ 5.9

Load both DADF Originals in the DADF, 1 on top, with lead edge metrics LE1
through LE3 facing toward the left.
Select the following:

11 Sided

A4 or 8.5 x 11 Long Edge Feed Paper Supply

100% Reduce/Enlarge

2 Copies

c.

Press Start and discard the first set.

d.

On Side 1 (labeled DADF Original 1) of the second set of copies, measure the distance between the top edge of the copy and the reference line on metric LE2, and
write B and the measurement on copy 1.

e.

Compare B to A. B must be within 0 2.2 mm of A.

If the difference between B and A is greater than 2.2 mm, go to step 1 of the Adjustment.
Otherwise, go to the next step below.

4.

Check the DADF Lead Edge Registration for Side 2.

a.

b.

Repairs and Adjustments

ADJ 5.3

05/16/05
4-10

Make a 2 sided test pattern.

i.

Load DADF Originals 1 and 2 face up, 1 on top, with lead edge metrics LE1
through LE3 facing toward the left.

ii.

Select 1 to 2 sided and press Start to make the 2 sided test pattern.

Make test copies.

i.

Load the 2 sided test pattern with Side 1 up, and lead edge metrics LE1
through LE3 facing toward the left.

ii.

Select the following:

2 to 1 sided

A4 or 8.5 x 11 Long Edge Feed Paper Supply

Launch
DocuColor 250

iii.
c.

100% Reduce/Enlarge

ADJ 5.4 DADF Height Adjustment

2 Copies

Purpose

Press Start and discard the first set.

Check that the lead edge metrics are same distance from the edge of paper for both
copies.
If the difference is greater than 2.2 mm, go to step 2 of the adjustment.
Otherwise, the DADF Lead Edge Registration is good.

Adjustment
1.

Adjust Side 1 DADF Lead Edge Registration.

a.

Check
1.

Remove the DADF Front Cover, Rear Cover, and Left Lower Cover. REP 5.3

2.

Remove the IIT Front Cover, secured by (4) screws, two of which are hidden behind the
Front Toner Door. PL 13.1

3.

Remove the DADF Platen Cushion. It is secured with double stick tape in the spots indicated on the Parts List. PL 14.1

4.

Check the gap between the DADF Platen Guide bearings and the CVT Platen Glass, as
well as the gap between the DADF front feet and the Platen Glass. Figure 1

Enter NVM Read/Write (dC131) [711-140].

NOTE: For adjustment purposes, 25 numbers in NVM equals approximately 1 mm
of adjustment.

b.

To correct the feeding of the original by adjusting the height of the DADF.

If B is more than A, increase the NVM value.

a.

Verify that the DADF Platen Guide bearings (2), located at the front and rear of the
Platen Roll (PL 14.9) are evenly (equally) touching the CVT Platen Glass. Open and
close the DADF and observe the bearings to verify that they are simultaneously and
evenly touching the CVT Platen Glass.

b.

Verify that the feet (2) at the front of the DADF (PL 14.12) are touching the Platen
Glass. Clearance should be 0.5 mm or less.

If B is less than A, decrease the NVM value.

c.
2.

Check results of adjustment and adjust if required.

Adjust Side 2 DADF Lead Edge Registration.

a.

Enter following NVM Read/Write (dC131) [711-141]

NOTE: For adjustment purposes, 25 numbers in NVM equals approximately 1 mm
of adjustment.

b.

If Side 2 edge metric is farther away from edge than Side 1, increase the NVM value.
If Side 2 edge metric is closer to edge than Side 1, decrease the NVM value.

c.

Check results of adjustment and adjust as required.

NOTE: 2 to 2-sided or 2 to 1-sided must be selected to view a change in [711-141].
[711-141] produces no change in 1 to 2-sided copying.
Table 1 NVM List

Chain Link Name

Min

Initial Max

Increment Remarks

711

140

DADF Lead Reg. Adjustment

(Side 1) Replace All

122

244

0.0414mm Side 1

711

141

DADF Lead Reg. Adjustment

(Side 2) Replace All

122

244

0.0414mm CVT-Side 2

NOTE: As the corresponding NVM 711-001 to 711-011 will be rewritten when NVM 711140 is rewritten, be careful when NVM 711-001 to 711-011 are changed individually.
NOTE: As the corresponding NVM 711-015 to 711-025 will be rewritten when NVM 711141 is rewritten, be careful when NVM 711-015 to 711-025 are changed individually.

Figure 1 DADF height adjustment verification points

Launch
DocuColor 250

05/16/05
11

Repairs and Adjustments

ADJ 5.3, ADJ 5.4

Adjustment
1.

To adjust the DADF Platen Guide bearings so that they are equally touching the CVT
Platen Glass, and are parallel to the glass (which directly affects skew), loosen the nut of
the Left Counter Balance and turn the screw in the directions shown in the figure. Figure 2

Turn the screw in the direction A (counter-clockwise) to raise the front of the DADF,
while lowering the rear.

Turn the screw in the direction B (clockwise) to lower the front of the DADF, while
raising the rear.

Figure 3 DADF Right Front Foot height adjustment

NOTE: Ensure that the Counter Balance nut is securely tightened after adjustment.

Figure 2 DADF Platen Guide bearing height adjustment

NOTE: Ensure that the Counter Balance nut is securely tightened after adjustment.
2.

To adjust the clearance between the DADF right front foot and the Platen Glass (which
should be 0.5 mm or less), loosen the nut of the Right Counter Balance and turn the
screw in the directions shown in the figure. Figure 3

Turn the screw in the direction D (counter-clockwise) to lower the front of the DADF,
while raising the rear.

Turn the screw in the direction E (clockwise) to raise the front of the DADF, while
lowering the rear.

Repairs and Adjustments

ADJ 5.4

05/16/05
4-12

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ADJ 5.5 DADF Trail Edge Registration Adjustment

Otherwise, go to the next step below.

4.

Purpose

Check DADF Trail Edge Registration for Side 2.

a.

To set the Trail Edge (Slow Scan Direction) of the DADF Scan Position (original scan position).

Make a 2 sided test pattern.

i.

Load DADF originals 1 and 2 face up, 1 on top, with lead edge metrics LE1
through LE3 toward the left.

ii.

Select 1 to 2 sided and press Start to make the 2 sided test pattern.

NOTE: The following adjustments must have been completed.

IOT Lead Edge/Side Edge Registration Adjustment ADJ 9.7

IIT Lead Edge/Side Edge Registration Adjustment ADJ 5.9

DADF Height Adjustment ADJ 5.4

DADF Lead Skew Adjustment ADJ 5.1

b.

Make test copies.

i.
ii.

Load the 2 sided test pattern with Side 1 up, and lead edge metrics LE1
through LE3 facing toward the left.
Select the following:

Check

2 to 1 sided

1.

Make two copies from the Platen Glass to be used as DADF originals.

A3 or 11 x 17 Paper Supply

a.

100% Reduce/Enlarge

2 Copies

b.

c.
2.

3.

Register Geometric Test Pattern 82E8220 (11 x 17 / A3) on the Platen with lead
edge metrics LE1 through LE3 against the left registration guide.
Select the following:

iii.

11 Sided

A3 or 11 x 17 Paper Supply

Check that trail edge metrics are the same distance from the trail edge of the paper
for both copies.

100% Reduce/Enlarge

If the difference is greater than 2.2 mm, go to step 2 of the adjustment.

2 Copies

c.

Otherwise, the DADF Trail Edge Registration is good.

Press Start and write DADF Original 1 on the first copy and DADF Original 2 on the
second copy.

Adjustment
1.

Verify trail edge registration of DADF Originals.

Adjust Side 1 DADF Trail Edge Registration.

a.

a.

On copy 2 (Original 2), measure the distance between the trail edge of the copy and
the reference line (second step in from the edge) on metric TE4, and write A and the
measurement on copy 2.

b.

Check that A is 10.0 0.5 mm. If A is 10.0 0.5 mm, go to step 3.

b.

If A is not 10.0 0.5 mm, check both of the following and then return to the beginning
of this procedure.

c.

i.

IOT Lead Edge/Side Edge Registration Adjustment. ADJ 9.7

ii.

IIT Lead Edge/Side Edge Registration Adjustment. ADJ 5.9

b.

Select the following:

11 Sided

A3 or 11 x 17 Paper Supply

100% Reduce/Enlarge

2 Copies

Check results of adjustment and adjust if required.

Adjust Side 2 DADF Trail Edge Registration.

a.

Load both DADF Originals in the DADF, 1 on top, with lead edge metrics LE1 and
LE3 toward the left.

If B is more than A, increase the NVM value.

If B is less than A, decrease the NVM value.

2.

a.

Enter NVM Read/Write (dC131) [711-142].

NOTE: For adjustment purposes, 25 numbers in NVM equals approximately 1 mm
of adjustment.

Check DADF Trail Edge Registration for Side 1.

Enter following NVM Read/Write (dC131) [711-143]

NOTE: For adjustment purposes, 25 numbers in NVM equals approximately 1 mm
of adjustment.

b.

If Side 2 edge metric is farther away from edge than Side 1, increase the NVM value.
If Side 2 edge metric is closer to edge than Side 1, decrease the NVM value.

c.

Check results of adjustment and adjust as required.

NOTE: 2 to 2-sided or 2 to 1-sided must be selected to view a change in [711-143].
[710-143] produces no change in 1 to 2-sided copying.

c.

Press Start and discard the first set.

d.

On Side 1 (labeled DADF Original 1) of the second set of copies, measure the distance between the trail edge of the copy and the reference line (second in from the
edge) on metric TE4, and write B and the measurement on copy 1.

e.

Press Start and discard the first set.

Compare B to A. B must be within 0 2.2 mm of A.

Table 1 NVM List

Chain Link Name

Min

Initial Max

Increment Remarks

711

122

0.0414mm Side 1

142

DADF Trail Edge Adjustment

(Side 1) Replace All

244

If the difference between B and A is greater than 2.2 mm, go to step 1 of the Adjustment.
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Repairs and Adjustments

ADJ 5.5

Chain Link Name

Min

Initial Max

Increment Remarks

ADJ 5.6 DADF Slow Scan Direction Reduce/Enlarge

Adjustment

711

122

0.0414mm CVT-Side 2

Purpose

Table 1 NVM List

143

DADF Trail Edge Adjustment

(Side 2) Replace All

244

NOTE: As the corresponding NVM 711-029 to 711-039 will be rewritten when NVM 711142 is rewritten, be careful when NVM 711-029 to 711-039 are changed individually.
NOTE: As the corresponding NVM 711-043 to 711-053 will be rewritten when NVM 711143 is rewritten, be careful when NVM 711-043 to 711-053 are changed individually.

To obtain the proper Slow Scan Direction Reduce/Enlarge ratio for 100% copy. Simply stated,
to set 100% as 100%.

Check
1.

Place Geometric Test Pattern A2E8220 (11 x 17 / A3) on the DADF with the scan side up.

2.

Make copies with the following settings:

11 Sided

A3 or 11 x 17 Paper Supply

100% Reduce/Enlarge

5 Copies

3.

On the third copy, select any two points on the ruler in the center of the copy, measure
and record the distance between the two points.

4.

Select the same two points on the ruler in the center of the Geometric Test Pattern, measure and record the distance between the two points.

5.

If the measured distance was is same between the copy and the Geometric Test Pattern,
no further action is required. If the measured distance is not the same, perform the Adjustment.

Adjustment
1.

Enter Diag. mode. Select dC131 (NVM Read/Write).

2.

Adjust the distance between the reference points in the third copy using the following
NVM table (Table 1) so that it is the same as the distance between the same points in the
Geometric Test Pattern.
If the measured value in the copy was shorter than the measured value in the Test Pattern, set a larger NVM value.
If the measured value in the copy was longer than the measured value in the Test Pattern,
set a smaller NVM value.
Table 1 NVM List

Chain Link

Name

Min

Initial Max

Increment

711

Magnification Adjustment All

240

120

0.1%

Repairs and Adjustments

3.

After adjustment, place the Geometric Test Pattern A2E8220 (11 x 17 / A3) on the DADF
again with the scan side up.

4.

Make copies with the following settings:

5.

ADJ 5.5, ADJ 5.6

144

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11 Sided

A3 or 11 x 17 Paper Supply

100%

5 Copies

Repeat the procedure until the distance between the reference points in the copy is the
same as the distance between the same points in the Geometric Test Pattern.

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ADJ 5.7 DADF Document Calibration

ADJ 5.8 Half Rate/Full Rate Carriage Position Adjustment

Purpose

Purpose

This procedure calibrates the document size detection circuitry in the DADF.

The purpose of this adjustment is to adjust the Full Rate/Half Rate Carriage to the correct operating position.

Perform this adjustment whenever any of the following occur:

Adjustment

Replacement of the DADF.

When an error is detected after replacing Registration Roll, Feed Roll, and Retard Roll.

When a size detection error is reported.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

Adjustment

NOTE: Adjust the positions of the Full Rate/Half Rate Carriage on the front and the Rear separately.

1.

Connect the PWS to the machine.

2.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

3.

Select dC527 from the DC Quick menu.

4.

Set three documents to be transported in the DADF.

1.

Secure the DADF in the service position. REP 5.2

2.

Undock the finisher, if present.

XE: A4 LEF
XC: 8.5 x 11 in. LEF

a.

Open the finisher front door.

b.

Release the securing latch.

CAUTION

c.

Disconnect the connector to the copier/printer.

After this routine has started, it cannot be stopped or interrupted until it completes, regardless
of success or failure.

d.

Roll the finisher away from the right side of the copier/printer.

3.

Remove the IIT Right Cover. PL 13.2

5.

Click Start. The DADF starts feeding the documents and calculating the correction value.
At this point, the Entering message appears.

4.

Remove the Right Plate. PL 13.4

5.

Remove the Platen Glass. PL 13.4

When the corresponding NVM data is updated, the PWS screen indicates that the process has been completed.

6.

Prepare the alignment tools (2) for determining the carriage position. Figure 1

6.

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a.

Remove the screw.

b.

Remove the alignment tool.

c.

Remove the screw.

d.

Remove the alignment tool.

Repairs and Adjustments

ADJ 5.7, ADJ 5.8

NOTE: Align the front locating hole first, then the rear, if possible.

1
Move full rate carriage to right, which
also pulls half rate
carriage to right.
Figure 1 Preparing the alignment tools
7.

Figure 2 Aligning the Half Rate Carriage locating holes

Align the (2) locating holes in the Half Rate Carriage with the (2) locating holes of the rails
((1) in Front, (1) in Rear). Figure 2

8.

Install and secure the alignment tools into the Front and Rear of the Half Rate Carriage.
Figure 3
a.

b.

Repairs and Adjustments

ADJ 5.8

05/16/05
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Install the alignment tools.

Install the alignment tool in the Front locating hole first.

Install the alignment tool in the Rear locating hole next, if possible.

Secure the alignment tools with the screws.

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Figure 3 Installing alignment tool in locating hole

9.

Change the position of the Capstan Pulley, if the rear locating holes of the Half Rate Carriage and adjoining rail cannot be aligned (and the alignment tool cannot be installed).
Figure 4
a.

Loosen (2) set screws on the Capstan Pulley.

b.

Rotate the Capstan Pulley as needed to align locating holes.

c.

Align locating holes in Half Rage Carriage and rail.

d.

Resecure (2) set screws on the Capstan Pulley.

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Figure 4 Adjusting Capstan Pulley to enable locating hole alignment

10. Check that the locating holes in the top frame of the IIT can be aligned with the holes in
the Full Rate Carriage. Figure 5

05/16/05
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a.

Install the alignment tools. (Front first, then Rear)

b.

Secure them with screws.

Repairs and Adjustments

ADJ 5.8

Figure 5 Installing the alignment tools in the Full Rate Carriage

Figure 6 Moving the Full Rate Carriage to align locating holes

11. If the locating holes in the frame and the Full Rate Carriage cannot be aligned, and the
alignment tool cannot be installed, perform the following steps. Figure 6
a.

Loosen the securing screw on the Carriage Cable.

b.

Move the Full Rate Carriage to align the locating holes.

c.

Tighten the screw.

Repairs and Adjustments

ADJ 5.8

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ADJ 5.9 IIT Lead Edge/Side Edge Registration Adjustment

Purpose
The purpose of this adjustment is to set the home position for the IIT Lead Edge (Slow Scan)
direction and the IIT Side Edge (Fast Scan) direction.

Check
NOTE: The IOT Lead Edge/Side Edge Registration Adjustment (ADJ 9.7) must have been
completed before performing this adjustment.
1.

Register Geometric Test Pattern 82E8220 (11 x 17 / A3) on the Platen with side edge metrics SE1 through SE4 against the rear registration guide.

2.

Make copies with the following settings:

3.

11 Sided

A3 or 11 x 17 Paper Supply

100% Reduce/Enlarge

See Table 1 for

tolerances

5 Copies

Measure the Lead Edge of the third copy. Figure 1

Figure 1 Lead Edge Registration Check

4.

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Measure the Side Edge of the third copy. Figure 2

Repairs and Adjustments

ADJ 5.9

2.

Referring to Table 2 adjust the measured value of the Lead Edge as follows:

If the measured value is short, set a larger value.

If the measured value is long, set a smaller value.

NOTE: 19 bits (sequential numbers) equals approximately 1 mm of Lead Edge adjustment.

3.

Referring to Table 2 adjust the measured value of the Side Edge as follows:

If the measured value is short, set a smaller value.

If the measured value is long, set a larger value.

NOTE: 12 bits (sequential numbers) equals approximately 1 mm of Side Edge
adjustment.
Table 2 NVM List

Chain

Link

Name

Min

Initial Max

Step

715

050

Slow Scan (Lead Edge) Adjustment

16

100

184

0.036mm

715

053

Fast Scan (Side Edge) Adjustment 0

120

240

0.0846mm

4.

After the adjustment, register the Geometric Test Pattern 82E8220 (11 x 17 / A3) on the
Platen with side edge metrics SE1 through SE4 against the rear registration guide and
make 5 copies at 11 x 17 (A3) SEF 100%.

5.

Repeat the procedure until the measured values of the Lead Edge and Side Edge are
within the specifications shown in Table 1.

1
See Table 1 for
tolerances.

Figure 2 Side Edge Registration Check

5.

Check that the Measured Values of the Lead Edge and Side Edge are within the specifications of the supporting Mode shown in Table 1 below. If either measurement is not
within specifications, perform the Adjustment.
Table 1

Item

Simplex

Duplex

Lead Edge

10+/-1.6mm

10+/-2.0mm

Side Edge

10+/-2.1mm

10+/-2.5mm

Adjustment
1.

Enter Diagnostic Mode and select dC131 (NVM Read/Write).

Repairs and Adjustments

ADJ 5.9

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ADJ 5.10 IIT Vertical/Horizontal Reduce/Enlarge

Purpose
To correct the horizontal (fast scan)/vertical (slow scan) Reduce/Enlarge ratio for a 100% copy.
CAUTION

Avoid performing this procedure. This procedure should only be performed when the actual IIT
magnification is not correct.

Horizontal distance should

measure 200
mm on this
line.

NOTE: Before performing this procedure, make sure that the IOT horizontal/vertical Reduce/
Enlarge ratios are appropriate.

Check
1.

Register Geometric Test Pattern 82E8220 (11 x 17 / A3) on the Platen with side edge metrics SE1 through SE4 against the rear registration guide.

2.

Make copies with the following settings:

3.

Copy Mode: Black

Document Type: Text / Photo

Paper: A3 or 11 x 17

100% Reduce/Enlarge

2 Copies

Check the 2nd copy for the following. Figure 1

a.

For Horizontal Reduce/Enlarge: Figure 1

Vertical distance should

measure 300
mm on this
line.

Check that the distance between the two points is 2001mm, which should match
the dimension on the Geometric Test Pattern.
If the value is not within the specified range, perform the Adjustment.
b.

For Vertical Reduce/Enlarge: Figure 1

Check that the distance between the two points is 3001.5mm, which should match
the dimension on the Geometric Test Pattern.
If the value is not within the specified range, perform the Adjustment.

Figure 1 Checking Horizontal and Vertical distances

Adjustment
Horizontal Reduce/Enlarge Adjustment
NOTE: This adjustment may cause the following secondary problems:

1.

Deterioration of resolution because of the ASIC digital correction.

Change the following NVM values.

Platen: dC131 [715-702]

CVT: dC131 [715-703]

1 increment: 0.1%

Increase in value: Enlargement direction

Decrease in value: Reduction direction

Vertical Reduce/Enlarge Adjustment

NOTE: This adjustment may cause the following secondary problems:

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RGB does not overlap, causing a color shift.

1.

Enter dC131 [715-051].

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Repairs and Adjustments

ADJ 5.10

2.

Change the value.

ADJ 5.11 IIT Calibration

1 increment: 0.1%

Increase in value: Enlargement direction

Purpose

Decrease in value: Reduction direction

The purpose of this procedure is to calibrate the optics in the IIT for optimal performance.
There are two adjustments included in the IIT Calibration Adjustment.

White Reference Adjustment - Calculates and set the White Reference Correction
Coefficient.

CCD Calibration - Corrects the IIT sensitivity dispersion.

Adjustment
CAUTION
Do not select the Optical Axis Calibration button unless the Lens Kit was replaced.
1.

If the Lens Kit (PL 13.6) was replaced, perform ADJ 5.12 first.

2.

Clean the Optics:

a.

Switch off the power and allow the Exposure Lamp to cool off.

b.

Using the optical Cleaning Cloth, clean the front and rear of the Document Glass,
Document Cover, White Reference Strip, Reflector, and Mirror.

c.

Clean the Exposure Lamp with a clean cloth and Film Remover.

d.

Clean the Lens with Lens and Mirror Cleaner and lint free cloth.

3.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

4.

Select dC945 from the DC Quick menu.

5.

Select the White Reference Adjustment button.

6.

Place 10 sheets of 11 x17/A3 Color Expressions (or equivalent 96 brilliance paper) on the
platen.

7.

Press Start.

8.

The setup values are displayed on the White Reference Setup Value screen.

9.

When White Reference setup is done, select the CCD Calibration button.

10. Press Start.

11. Place the Color Test Pattern on the platen, then select OK.
12. The obtained data is displayed in the b* Calibration Coefficients window.

Repairs and Adjustments

ADJ 5.10, ADJ 5.11

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ADJ 5.12 Optical Axis Alignment

2.

Purpose
The purpose of this adjustment is to align the CCD with the Lens. This procedure should only
be performed if the Lens or CCD is replaced, or if the documentation specifically directs.

Check
1.

Reinstall the Platen Glass.

Check the results in the Optical Axis Set Results box. The values displayed indicate the
amount and direction of the correction required:

+ means rotate clockwise

- means rotate counterclockwise

The amount of correction is displayed in degrees. Each division around the nut represents 15 degrees (divide the displayed value by 15 to get the number of divisions).
If a value higher than 990 is displayed, this may indicate that insufficient light is
entering the CCD. Make sure that the Lens and Platen Glass are clean.

CAUTION

3.

Make the indicated correction for both the front and rear screws,

Stray light will adversely affect the check. If there is significant ambient light around the
machine (especially fluorescent light), open the platen cover as little as required to start the
scan, in order to keep as much stray light as possible away from the Lens and CCD.

4.

Reinstall the Platen Glass then click on the Start button.

5.

Repeat steps 2 and 3 until OK is displayed

6.

Cover the adjustment holes with the aluminum seals (Figure 2) and reinstall the Platen
Glass.

NOTE: After connecting the PWS to the machine but before entering dC945, raise the platen
cover. If the routine is started with the cover down, the PWS Tool will lock up.
2.

Enter dC945. Raise the platen cover. Select the Optical Axis Calibration button and
press Start.

3.

Check the results in the Optical Axis Set Results box.

If OK is displayed in the Judge row, the check is good. Cover the adjustment holes with
the aluminum seals and reinstall the Platen Glass. Go to IIT Calibration (ADJ 5.11).

4.

If the tool displays NG, perform the Adjustment.

Adjustment
1.

Place an index mark on the barrel of a 5.5mm nut driver. Figure 1 shows the tool and the
adjusting nuts.

Make sure that the Seals completely cover the

holes. Be careful when installing; they are
very difficult to reposition.
Figure 2 Seals
7.

Adjust the IIT Calibration (ADJ 5.11).

Figure 1 Adjustment

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Repairs and Adjustments

ADJ 5.12

Repairs and Adjustments

ADJ 5.12

05/16/05
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ADJ 7.1 Tray 5/Bypass Guide Adjustment

Purpose
This procedure calibrates the paper size detection circuits for Tray 5. It should be performed
when the MSI size sensor is replaced or a size detection error occurs

Adjustment
1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select dC919 from the DC Quick menu.

3.

Push the paper guides to their minimum width.

4.

Select the Minimum Position radio button, then select Start.

OK appears in the Result box if the sensor output value is within the specified range. If
NG appears, the sensor output value is out of the specified range. Check the guide position and retry.

5.

Push the paper guides to their maximum width.

6.

Select the Maximum Position radio button, then select Start.

OK appears in the Result box if the sensor output value is within the specified range. If
NG appears, the sensor output value is out of the specified range. Check the guide position and retry.

7.

Place a sheet of paper in Tray 5 and adjust the guides.

8.

Select the Guide Test radio button, then select Start.

9.

The Result box will display the computed width of the paper. Display range is 88.2 to
333.2mm (increments of 0.1mm). Verify the results.

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Repairs and Adjustments

ADJ 7.1

Repairs and Adjustments

ADJ 7.1

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ADJ 9.1 MAX Setup

ADJ 9.2 ATC Sensor Setup

Purpose

Purpose

This procedure checks, and, if necessary, adjusts, several Image Quality factors so that optimum copy and print quality can be consistently obtained, by stabilizing the development potential and copy density.

This procedure should only be performed when the ATC Sensor or Developer Housing is being
replaced, OR when there is reason to believe that the calibration values in NVM are incorrect.

Procedure

This procedure sets the calibration values (ATC Correction Coefficient and ATC Correction Offset) in NVM to calibrate new ATC Sensors

Max Setup consists of several separate procedures that should be performed in the following
sequence:

Check

1.

If one or more Developer Housings and/or ATC Sensors were replaced, verify the ATC
Sensor Setup (ADJ 9.2).

2.

If any IIT or IPS repairs were performed, check the IIT Calibration (ADJ 5.11).

3.

Reset the TRC Adjust values (ADJ 9.4) and the Color Balance values (ADJ 9.6) to midpoint (0).

4.

CAUTION

1.

If the ATC Sensor or Developer Housing was replaced, perform the first procedure listed
in Adjustment

2.

If there is reason to believe that the calibration values in NVM are incorrect, perform the
following:

Go to dC612. Print out the following test patterns:

#11 - Half tone (3C) Cin 40%

#12 - In/out adjustment_primary color (4C)

Evaluate the prints for inboard-to-outboard density variation. If problems are observed,
perform ADJ 9.11.
5.

Perform the ProCon On/Off Print check (ADJ 9.5).

6.

If Print quality is OK but Copy quality is bad, check the IIT Calibration (ADJ 5.11).

7.

Perform Auto Gradation (GP 8).

8.

Perform the following as required: TRC Adjust (ADJ 9.4); Color Balance (ADJ 9.6).

a.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

b.

Select dC950 from the DC Quick menu. Select Read.

c.

Check the values in the top rows of numbers in the window. If the value in all 4 columns is the default (55), it is probable that the NVM is incorrect. perform the second
procedure listed in the Adjustment.

Adjustment
Procedure 1 - for new ATC Sensors
Perform these steps if you have just replaced an ATC Sensor or Developer Housing:
1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select dC950 from the DC Quick menu.

3.

Locate the ATC Sensor calibration code on the ATC Sensor. This is the 3-digit number in
the 3rd line of text on the label (it will always start with a zero).

4.

Enter the last 2 digits of this code into the appropriate column of the first row.

5.

Select the color(s) to be changed.

6.

Select Start.

Procedure 2 - to restore ATC Calibration values

Perform steps 1, 2, or 3 as appropriate if you need to restore ATC Sensor NVM calibration values:
1.

If a known good Machine Settings floppy exists, use dC351 to restore Machine Settings.

2.

If a known good floppy is not available, but the original (as delivered) ATC Sensors are
still in the machine, perform the following:

3.

a.

Check the NVM Setting Value List in the Tray 1 pocket. Record the values for locations 752-883 through 752-885 (these are the sensor barcode values).

b.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

c.

Select dC950 from the DC Quick menu.

d.

Select the color(s) to be changed.

e.

Enter the recorded values into the appropriate column of the first row.

f.

Select Start.

If one or more ATC Sensors have been replaced, or if you are not sure of the replacement
status, perform the following
a.

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Open the Drum Cartridge Module.

Repairs and Adjustments

ADJ 9.1, ADJ 9.2

NOTE: The sensor tags for the Y,M,C developers are visible from beneath the drawer. In order
to see the Black tag, remove the adjacent Drum Cartridge.
b.

Locate the ATC Sensor calibration code on the ATC Sensors. This is the 3-digit number in the 3rd line of text on the label (it will always start with a zero).

c.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

d.

Select dC950 from the DC Quick menu.

e.

Select the color(s) to be changed.

f.

Enter the last 2 digits of this code into the appropriate column of the first row.

g.

Select Start.

ADJ 9.3 Toner Density Setup (Tone Up/Down)

Purpose
This procedure manually increases or decreases toner concentration (TC). It is used when a
xerographic problem or out-of-toner condition has prevented process control from maintaining
the TC target value.
It is important that the problem that caused the low or high TC condition is resolved before performing this adjustment.

Check
1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select dC991 from the DC Quick menu.

3.

Select Read.

4.

Compare the values for ATC Measured with the values for ATC Target. If the values differ by more than 25 bits for Y, M, or C; or by more than 50 bits for K, perform the Adjustment.

Adjustment

Repairs and Adjustments

ADJ 9.2, ADJ 9.3

1.

For each color that is above or below target, enter a value between -99 and 99 into the top
row. This value is the number of tone up or tone down cycles to be performed. Negative
values increase the ATC Measured; positive values decrease ATC Measured.

2.

Repeat as required until ATC Measured matches ATC Target. If the measured value
cannot be set to the target, there is a problem in either the toner delivery system (Dispenser, low toner sensor, etc.), or in the TC detection circuitry.

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ADJ 9.4 Manual TRC Adjust

Purpose
CAUTION
Perform this adjustment only to correct a strong customer complaint. Altering the setpoints will
affect both Print and Copy modes. Also, there is quite a bit of overlap among the low, medium,
and high densities. For these reasons, it is recommended that this procedure not be used
unless absolutely necessary.
To adjust image quality (TRC) to meet the user's preference, by increasing or decreasing the
center value of gradation correction for each (YMCK) color, in low density, medium density, and
high density ranges.

Adjustment
1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select dC924 from the DC Quick menu.

3.

Type in the desired value; the default is 0, and the range is from -255 to +255.

4.

Select Save.

5.

Perform a Temporary Call Closeout, then switch the machine power off then on

6.

Make 2 prints or copies. Ask the customer if the desired result is achieved.

7.

Repeat steps 3 through 6 until the customer is satisfied with the image quality.

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Repairs and Adjustments

ADJ 9.4

ADJ 9.5 ProCon On/Off Print Check

Purpose
This procedure performs a Minisetup, outputs a printed test pattern for visual analysis, and
prints a Job End patch. Selected process control NVM values are displayed, and a check for
hidden process-control-related faults is performed.

Procon On mode - the routine is run with ATC/ADC correction per the ProCon lookup
table (LUT) and customer mode settings.

Procon Off mode: - the routine is run with ATC/ADC/LUT bypassed, using the default settings for potential.
Ensure that there is 11 x17 in/A3 paper in Tray 1.

2.

Ensure that TRC and Color Balance adjustments are set at midpoint

3.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

4.

Select dC937 from the DC Quick menu.

For Temperature failures go to the 092-661 RAP.

For Humidity failures go to the 092-662 RAP.

For ADC Minisetup failures go to the 092-663 RAP.

If the ATC Measurement Average in step 7 of the Check was out of spec, perform ADJ
9.3, then repeat the Check. If the problem remains, continue the Adjustment from this
point.

3.

Record the values in the ProCon On/Off Values window.

4.

Select the ProCon Off radio button, then select Start. Minisetup will be executed in 4C
mode. 1 sheet of the built-in test pattern Pcon PG 200C will be printed and the job end
patch created.

Check
1.

For ATC Amplitude failures go to the 092-657 RAP (Y), 092-658 RAP (M), 092-659
RAP (C), or the 092-660 RAP (K).

2.
There are 2 modes in this procedure:

ProCon Off switches off the Grid Voltage Control, and ADC Gradation Control:

Grid Voltage Control Off: For medium/high density problems, this allows you to differentiate between developing/transfer problems in IOT elements status and Grid Voltage Control problems due to Procon ADC.

ADC Gradation Control: When reproduced highlights are poor, this allows you to differentiate between problems with the IOT itself and problems with the ADC Gradation Adjustment.

NOTE: Disregard any NG readings that are displayed when you first enter the routine - the
data are only valid after Start has been selected.
5.
5.

Select the ProCon On radio button, then select Start. Minisetup will be executed in 4C
mode. 1 sheet of the built-in test pattern Pcon PG 200C will be printed and the job end
patch created.

6.

Check the ProCon Status and Judgement tables for any failures. If NG is displayed, perform the Adjustment.

7.

Check the ProCon On/Off Values window. If any of the following values do not meet the
listed criteria, perform the Adjustment:

8.

ADC Measurement H (relevant to mid/high density reproduction) is within +/- 25 bits

of ADC Target H (+/- 50 bits for K).

ADC Measurement Min 1 (relevant to mid/high density reproduction) is at least 50

bits lower than ADC Measurement Min 2. The ADC Target H should fall between
the Mi1 and Min 2 values

ADC Measurement L (relevant to highlight density reproduction) is within +/- 25 bits

of ADC Target L (+/- 50 bits for K).

ATC Measurement Average is within +/- 25 bits of ATC Target.

Examine the printed test pattern. Check the density and color shift of the medium/high
density areas, and the reproduced density and color shift of the highlights. If a problem is
detected, perform the Adjustment.

Adjustment
1.

If NG is displayed, carry out the following failure correction as appropriate, then repeat the
Check.

For ADC Shutter Open failures go to the 092-649 RAP.

For ADC Shutter Closed failures go to the 092-650 RAP.

For ADC Sensor failures go to the 092-651 RAP.

For ADC Patch failures go to the 092-652 RAP.

For ATC Average failures go to the 092-653 RAP (Y), 092-654 RAP (M), 092-655
RAP (C), or 092-656 RAP (K)

Repairs and Adjustments

ADJ 9.5

Compare the output of the ProCon On and ProCon Off prints. Evaluate according to one
of the following Problem Statements:
a.

b.

both ProCon On and ProCon Off prints are unacceptable

For poor Highlight reproduction, perform ADJ 9.3 (Tone-up/Tone-down).

Correct problems with the photoreceptor (grid voltage), developing and transferring. Replace the photoreceptor unit, the developing materials/developer and
the transfer component.

ProCon Off print is OK but ProCon On print is unacceptable

Replace the MOB/ ADC Sensor Assembly (PL 11.2).

Table 1 Normal ranges

Screen Display Name

Normal Range

ADC Target H

TBD

ADC Measured H

TBD

ADC Measured Min 1

TBD

ADC Measured Min 2

TBD

ADC Target L

TBD

ADC Measured L

TBD

Grid Voltage Settings

TBD

Light Density Settings

TBD

Bias Settings

TBD

ATC Target

TBD

Measured ATC Average

TBD

Measured ATC Amplitude

TBD

Temperature

TBD

Humidity

TBD

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DocuColor 250

ADJ 9.6 Copy Mode Color Balance

ADJ 9.7 IOT Lead Edge/Side Edge Registration

Purpose

Purpose

To perform fine adjustment of the center value of the low density/medium density/high density
output balance for each color for copy images.

The purpose is to adjust the position of the printed image on the page. This is done by changing the value of the Lead Edge Registration and Side Edge Registration in dC129. This controls where the ROS writes the image.

This adjustment is only applicable to the copy function.

Adjustment is carried out in the TRC section of the IIT/IPS according to the set value.

Perform this adjustment only when requested by the customer. The center of color adjustment in Customer Mode will be changed by this setup.

Specification
The specifications for Lead Edge and Side Edge are shown in the table below.

Adjustment
1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select dC919 from the DC Quick menu.

Table 1 Specification

3.

Place an image on the platen

4.

Use the (+) and (-) buttons to choose from 9 color balance adjustment values (from -4 to
+4; 0 is the default value), for the range of low density, medium density and high density,
for each color. The portion of the image in each range will become lighter from -1 to -4,
and darker from +1 to +4.

5.

Item

Simplex

Duplex

Tray 5 / Bypass

Lead Edge

101.5mm

101.5mm

101.5mm

Side Edge

8.51.7mm

8.52.0mm

8.52.9mm

Introduction
This series consists of the following procedures:

When all corrections have been entered, select Save.

Lead Edge Registration, Bond/Plain Paper, Trays 1-4 and 6, Sides 1 and 2. One Lead
Edge setting applies to all.

Ask the customer to examine the copy to determine if the corrections meet the desired
outcome.

Lead Edge Registration, Bond/Plain Paper, Tray 5 / Bypass, Sides 1 and 2.

Side Edge Registration, All Trays (1 - 6), Sides 1 and 2, each set separately.

If further correction is needed, repeat steps 4 - 8 as required. Use Reset as required to

return all values to the default.

Lead Edge Registration, Heavyweight Paper, Trays 1-4 and 6, Sides 1 and 2. One Lead
Edge setting applies to all.

10. When the image meets the customers requirements, select Save, the perform a Temporary Call Closeout.

Lead Edge Registration, Heavyweight Paper, Tray 5 / Bypass, Sides 1 and 2.

6.

Select a paper tray (1-4) containing the appropriate paper.

7.

Select Start. A copy of the image on the platen will be made in FC mode.

8.
9.

NOTE: Whenever you adjust registration, you must perform the entire series, in the sequence
given. Read the entire procedure before performing the adjustment.

Lead Edge Registration (Bond/Plain Paper)

Purpose
To correctly register the lead edge of the image in relation to the lead edge of the paper. There
is a baseline lead edge setting for Trays 1 - 4 and 6 on sides 1 and 2, with a separate lead
edge setting for Tray 5 / Bypass.

Check
Checking Baseline Lead Edge Registration (Trays 1 - 4 and 6)
NOTE: You must set baseline registration for Bond/Plain paper before setting heavyweight
registration.

Launch
DocuColor 250

1.

Load Trays 1 and 2, and the Tray 5 / Bypass, with 11 x 17 / A3 Bond/Plain paper. Load
Trays 3, 4, and 6 with 8 1/2 x 11 / A4 Bond/Plain paper.

2.

The routine automatically selects the appropriate NVM location to set, based on the
Paper Type setting for the trays. Ensure that all paper trays are set to the installed paper
type by pressing the Setup Menu button on the UI, selecting Paper Tray Attributes, and
setting and Saving the appropriate paper types for each tray. Note that if this path has
changed, you will need to consult the copier/printer User Guide (Training and Information
CD) for the correct menu path.

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Repairs and Adjustments

ADJ 9.6, ADJ 9.7

3.

Connect the PWS to the machine and enter Diagnostic Mode.

4.

Select dC129 from the DC Quick menu.

5.

Make the following selections:

a.

Select Side 1, if not already selected.

b.

Select Tray 1, if not already selected.

c.

Select 5 for Print Count.

Checking Side 2 Lead Edge Registration

NOTE: The grid pattern for side 1 does not align with the side 2 grid pattern; do not attempt to
set registration by aligning the grids.
1.

6.

Click Start on the PWS screen.

7.

Label each printed sheet with the number of the print (1 through 5), the words Tray 1,
and Side 1, and the location of the Lead Edge of each sheet.

8.

9.

Make the following selections:

a.

Select the Side 2 radio button.

b.

Select 5 for Print Count, if not already selected.

2.

Click Start on the PWS screen.

3.

Take the third print and measure from the lead edge to point A (as shown on Figure 1).
Point A is at the intersection of the 7th line from the side edge and the first line from the
lead edge.

Label each printed sheet with the number of the print (1 through 5), the words Tray 1
and Side 2, and the location of the Lead Edge of each sheet.

4.

If the measured value is not 101.5mm, perform the Adjustment. If the Check is OK, proceed to Checking Side 2 Lead Edge Registration.

Take the third print and measure from the lead edge to point A (as shown on Figure 1).
Point A is at the intersection of the 7th line from the side edge and the first line from the
lead edge.

5.

If the measured value is not 101.5mm, perform the Adjustment. If the Check is OK, proceed to Checking Tray 5 Lead Edge Registration.

Checking Tray 5 / Bypass Lead Edge Registration

1.

Select Tray 5 (MSI) from the Tray/Size drop down box.

NOTE: You will have to select a specific paper size for Tray 5 (MSI). Select 11 x 17 or A3
SEF (depending upon which is loaded in the Tray 5 / Bypass). Other selections are 8.5 x
11 LEF and A4 LEF.

2.

Make the following selections:

a.

Select the Side 1 radio button.

b.

Select Plain as the Paper Type.

c.

Select 5 for Print Count, if not already selected.

3.

Click Start on the PWS screen.

4.

Take the third print and measure from the lead edge to point A (as shown on Figure 1).
Point A is at the intersection of the 7th line from the side edge and the first line from the
lead edge.

5.

If the measured value is not 101.5mm, perform the Adjustment. When the measured
value falls within the specification, select the Side 2 radio button and repeat steps 1
through 4 to check registration for Side 2.

6.

If the Check for Tray 5 / Bypass Side 2 is not 101.5mm, perform the Adjustment. If the
Check is OK, proceed to Side Edge Registration.

Adjustment

Figure 1 Test Pattern Measurement Points

Repairs and Adjustments

ADJ 9.7

1.

Use the Right and Left Arrow buttons to increase or decrease the amount of lead edge
spacing. The right arrow increases the lead edge spacing (moves the grid pattern to the
left). The left arrow decreases the lead edge spacing (moves the grid pattern to the right).
The cumulative amount of shift is indicated in millimeters in the Lead Registration box,
and is represented visually on the PWS.

2.

After adjusting the registration, click Save Adjust Value.

3.

After adjustment, repeat the Check procedure to see if the measured value of the Lead
Edge (A) now falls within the specification of Table 1.

4.

Repeat Adjustment steps 1 through 3 until the measured value falls within the specification.

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DocuColor 250

Side Edge Registration

Purpose
To correctly register the side edge of the image in relation to the outboard edge of the paper.

Check
1.
2.

2.

After adjusting the registration, click Save Adjust Value.

3.

After adjustment, repeat the Check procedure to see if the measured value of the Side
Edge (A) now falls within the specifications of Table 1.

4.

Repeat Adjustment steps 1 through 3 until the measured value falls within the specification.

Make the following selections:

Lead Edge Registration, Heavyweight Paper

Check

a.

Select the Side 1 radio button.

1.

b.

Select Tray 1.

c.

Select 5 for Print Count, if not already selected.

Check that paper is loaded in all trays, and that the paper guides are adjusted correctly.

3.

Click Start on the PWS screen.

4.

Label each printed sheet with the number of the print (1 through 5), the words Tray 1,
and Side 1, and the location of the Lead Edge and Side Edge of each sheet.

NOTE: If heavyweight paper is not available, use the same Bond/Plain paper that was
used to check and adjust baseline registration for Bond/Plain paper.
NOTE: Setting up the registration for Heavyweight 1 will automatically set up the registration for Plain Gloss media.

NOTE: With the lead edge to the right, the side edge to be checked will be at the top.
5.

If heavyweight paper is available, load Trays 1 and 2, and the Tray 5 / Bypass, with 11 x
17 / A3 Heavyweight paper. Load Trays 3, 4, and 6 with 8 1/2 x 11 / A4 Heavyweight
paper.

2.

The routine automatically selects the appropriate NVM location to set, based on the
Paper Type setting for the trays. Ensure that all paper trays are set to a Heavyweight
paper type (regardless of the actual weight of paper installed in the trays) by pressing the
Setup Menu button on the UI, selecting Tray Attributes, and setting and Saving a Heavyweight paper type for each tray. Note that if this path has changed, you will need to consult the copier/printer User Guide (Training and Information CD) for the correct menu path

3.

Repeat the previously stated procedures for Checking and Adjusting (if necessary) Lead
Edge Registration (for Bond/Plain Paper) for Trays 1 - 4 and 6, as well as the procedures
for Checking and Adjusting (if necessary) the Tray 5 / Bypass Lead Edge Registration.

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Repairs and Adjustments

Take the third print and measure the following:

For paper larger than letter size, such as 11 x 17 / A3 (that was recommended for
loading in Trays 1, 2, and Tray 5 / Bypass), measure from the intersection between
the 1st line from the side edge and the 10th line from the lead edge of the paper
(point B2 on Figure 1).

For letter size (8.5 x 11 / A4), paper (that was recommended for loading in Trays 3, 4,
and 6), measure from the intersection between the 1st line from the side edge and
the 5th line from the lead edge of the paper (point B1 on Figure 1).

6.

If the measured value is not 8.51.7mm, perform the Adjustment.

7.

If the measurement is within specification, select Trays 2 through 4, then Tray 6, and
repeat steps 1 through 5 for each successive tray. Perform the Adjustment, if the measurement is not within specification.

8.

If the measurement is within specification, select the Side 2 radio button, select Trays 2
through 4, then Tray 6, and repeat steps 1 through 5 for each successive tray for Side 2.

9.

If the measured value for Trays 2 through 4, and Tray 6 (Side 2) is not 8.52.0mm, perform the Adjustment, where applicable.

10. If the measurement is within specification, select Tray 5 and repeat steps 1 through 5 for
Side 1 of the Tray 5 / Bypass.
11. If the measured value for Side 1 of the Tray 5 / Bypass is not 8.52.9mm, perform the
Adjustment.
12. If the measurement is within specification, select the Side 2 radio button and repeat steps
1 through 5 for Side 2 of the Tray 5 / Bypass.
13. If the measured value for Side 2 of the Tray 5 / Bypass is not 8.52.9mm, perform the
Adjustment.

Adjustment
1.

Use the Up and Down Arrow buttons to increase or decrease the amount of side edge
spacing. The Up arrow increases the side edge spacing (moves the image away from the
outboard edge of the paper). The Down arrow decreases the side edge spacing (moves
the image towards the outboard edge of the paper). The cumulative amount of shift is
indicated in millimeters in the Side Registration box, and is represented visually on the
PWS.

Launch
DocuColor 250

ADJ 9.7

ADJ 9.8 Registration Control Setup cycle

ADJ 9.9 Registration Measurement Cycle

Purpose

Purpose

To set the most appropriate Registration Control correction value for skew etc. This procedure
must be performed if the registration NVM is corrupted or initialized, and after replacement of
any of the following:

To measure the color registration for 4 colors and display the status by indicating OK/NG
(Check or Adjustment).

ROS

Transfer Belt

IBT Module

This cycle performs the color registration measurement that includes the detection of AC component to determine the condition of AC control (Drum Drive, Belt Drive, and Belt Steering,
etc.), which is one of the color registration components.

Adjustment

Performs registration measurement to determine the condition of the AC control.

1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

Checks that the Belt control etc. are operating normally.

2.

Select dC675 from the DC Quick menu.

3.

Select Start.

Measures/displays the amount of color shift relative to Black in the Fast Scan/Slow Scan
direction.

Displays the result of comparing OK/NG (Check or Adjustment) with the target value.

The shift amount for each color is corrected automatically.

Adjustment
1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select dC671 from the DC Quick menu.

3.

Press [Start] on the DC671 screen.

4.

When NG (Check or Adjustment) is displayed, refer to the corresponding RAP and correct
the problem.

Displays [OK] or [NG] in the [Comparison Result] column.

If the result is NG for both AC/DC, fix the AC problem first.

Repairs and Adjustments

ADJ 9.8, ADJ 9.9

05/16/05
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DocuColor 250

ADJ 9.10 Registration Control Sensor Check Cycle

ADJ 9.11 Inboard/Outboard Manual Density Setup

Purpose

Purpose

This is a self-diagnostic cycle for checking that the misregistration detection system (MOB
Sensor) is operating normally. The color shift amount is detected using Cyan patch. Any misregistration detected in the MOB sensor is displayed on the screen.

Placeholder only! This is a copy of the FXAP input, and may not represent the final procedure.
For reference and general information only.

This detection result is compared again with the target value to determine the pass/fail (OK/
NG) status. Correction is not performed.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select dC673 from the DC Quick menu.

3.

Select Start.

4.

When the test completes, the results will be displayed. If the measured value for any
parameter is larger than the target value by 10, NG is displayed.
If NG, check that Cyan is being printed; if so, replace the MOB Sensor Assembly.
If Cyan is not being printed, there is a problem in Development or 1st Transfer.

To correct the IN-OUT uneven density of each of the colors YMCK independently by adjusting
the IN-OUT direction of the ROS light exposure amount (M/C rear-front).
NOTE: There are usually no problems adjusting in primary color, but even if the uneven density is corrected for each individual color by the status, environment and machine difference of
the M/C image developing unit, the RGB and Gray for secondary/process color may not necessarily be corrected in equivalence. If that happens, specific adjustment is possible for the RGB
or as desired by the customer.

Adjustment
1.

CAUTION

In this case, however, as the unevenness in density for each single color for YMCK may
worsen instead, be sure to check the primary colors after secondary/process color adjustment
and adjust the density to the desired level of the customer.
Primary colors are Y, M, C and K; secondary colors are R, B and G printed with 2 of the Y, M
and C colors; process color is gray color printed with all 3 colors Y, M and C.
NOTE: Although the standard density (Cin) of the test patterns is Low: 20% and Mid: 60%,
change the Cin% on the screen if it differs from the density specified by the customer.

Adjustment
<Primary Color, Secondary/Process Color Rough Adjustment Procedure>
1.

Load A3 paper into Tray 2.

2.

Select dc931 on the Color Image Quality Adjustment screen.

[PC-Diag.]
Connect the PSW to the machine and press the DC931 button mentioned above. Or,
launch the PC-Diag. in PSW, click on the [Color Image Quality Adjustment] tab and click
on the [DC931] button.
[UI-Diag.]
Switch to the CE mode and select [In/Out Manual Setup] according to the following steps.

3.

a.

Hold down the 0 button for 5 seconds, then press the Start button to switch to CE
mode.

b.

Enter the password [6.7.8.9] and press the [Confirm] button.

c.

Press the [System Settings] button on the Control Panel.

d.

Click on [System Settings] on the Touch Panel.

e.

Press the [Common Settings] button.

f.

Press the [Maintenance/Diagnostics] button.

g.

Press the [MAX Setup] button.

h.

Select [In/Out Manual Setup].

Check the "Adjustment Check Print" at the top left of the screen and select the following
from the pull down menu below it.
[PC-Diag.]

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DocuColor 250

05/16/05
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Tray: Tray 2 (Check that A3 paper is loaded.)

Output Pattern: Primary Color

Repairs and Adjustments

ADJ 9.10, ADJ 9.11

[UI-Diag.]

4.

Press the Print Settings for the screen. Select [Primary Color] for [Print Color] and
press Close.

Press the [Print] button.

Click the [Start] button. The Primary Color Test Pattern is output. (Figure 1)

Figure 1 j0ms40912
5.

In the test pattern that is output, check the In-Out density of each of Y, M, C and K. Identify the In-Out density distribution from the following 10 patterns.
[Chart of patterns that are dark or light in the center [Patterns: 1, 4, 5, 6]] (Figure 2)

Figure 2 j0tz40351
[Chart of patterns that have a dark In-Board [rear] [Patterns: 2, 7, 10]] (Figure 3)

Repairs and Adjustments

ADJ 9.11

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Figure 3 j0ms40914
[Chart of patterns that have a light In-Board [rear] [Patterns: 3, 8, 9]] (Figure 4)

Figure 4 j0ms40915
6.

After identifying the pattern in Step 5, choose and determine the density level from the following figures.
It is recommended to enter Level 3 first and check the change in density before proceeding.
[For checking the levels of Patterns 1 & 4 (dark in the center)] (Figure 5)

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DocuColor 250

05/16/05
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Repairs and Adjustments

ADJ 9.11

Figure 7 j0ms40918

Figure 5 j0ms40916

[For checking the level of Pattern 10 (dark In-Board)] (Figure 8)

[For checking the levels of Patterns 5 & 6 (dark/light in the center)] (Figure 6)

Figure 8 j0ms40919
Figure 6 j0tz40352
[For checking the levels of Patterns 3 & 8 (light In-Board)] (Figure 9)
[For checking the levels of Patterns 2 & 7 (dark In-Board)] (Figure 7)

Repairs and Adjustments

ADJ 9.11

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11. When adjustment for primary color is completed, check the In-Out density in the same
way for secondary color as follows.
12. Check the "Adjustment Check Print" at the top left of the screen and select the following
from the pull down menu below it.

Tray: Tray 2 (Check that A3 paper is loaded.)

Output pattern: Secondary/Process Color

13. Perform Steps 4 to 9 below to adjust the density of secondary/process color. If other fine
adjustment is needed, perform fine adjustment by following the "Fine Adjustment Procedure".
<Primary Color, Secondary/Process Color Fine Adjustment Procedure>
In the rough adjustment procedure, the samples were printed and patterns and levels adjusted.
The fine adjustment procedure for samples whose levels cannot be matched is described
below.
1.

As in the rough adjustment procedure, print the sample and choose the pattern level.

2.

After selection, refer to the following figure and determine the area that needs to be finetuned. (Figure 11)

Figure 9 j0ms40920
[For checking the level of Pattern 9 (light In-Board)] (Figure 10)

Figure 11 j0ms40922
Figure 10 j0ms40921

3.

Compare the sample with Figure 11 above. Determine which position (B, C, D, E or F)
needs to be fine-tuned.

4.

Determine the color and area that needs to be adjusted. Fine adjustment is possible by
increasing/decreasing the number in the corresponding box.

7.

Check the "Adjustment Item Settings" on the screen. Input the color adjustment, pattern
form adjustment and pattern form adjustment level after checking Steps 5 and 6.

8.

After that, click "Settings" under "Light Density Adjustment Data".

Increase in value: Becomes darker

9.

Check the "Adjustment Check Print" again on the screen. Click Start and print the test pattern.

Decrease in value: Becomes lighter

10. Repeat Steps 3 to 9 until the density for every color is even. If other fine adjustment is
needed, perform fine adjustment by following the Fine Adjustment Procedure.

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NOTE: For fine adjustment, 30 to the current value is possible when Levels 1 to 4 are
selected. As there is a limit to the adjustment amount, values outside this range can be
entered but there will be no adjustment done.

Repairs and Adjustments

ADJ 9.11

5.

After entering the value, click Settings. Print the pattern again and check the density.
Repeat Steps 3 and 4 until the density is even.

ADJ 9.12 Secondary Transfer Output Voltage

Purpose
The CE adjusts the secondary transfer voltage for the special paper which the customer uses.
CAUTION
Placeholder only! This is a copy of the FXAP input, and may not represent the final procedure.
For reference and general information only.

Adjustment
Check with the customer on the weight of the paper and which is the desired output mode for
the special paper.
Table 1 Paper Weight
Paper Weight

Color / B/W

Side 1 / Side 2

1.

Plain: Paper up to 104gsm.

1.

Color

1.

Side 1

2.

Heavyweight 1: Paper from 105gsm to

176gsm.

2.

B/W

2.

Side 2

3.

Heavyweight 2: Paper that is 177gsm.

Be sure to check the above combinations.

1.

Based on the data collected during preparation, set the required icons in addition to the
existing UI icons.
The machine is designed such that 6 icons can be added for the special settings above.
(The shaded parts in the following table)

Repairs and Adjustments

ADJ 9.11, ADJ 9.12

05/16/05
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Next, prepare for input into the NVM according to the mode information and the above
icon settings. The NVM is determined according to the combinations from the following
mode information.

NOTE: Be sure to remember the icon names used.

Table 2 Paper Type
UI Paper Type UI Image Quality
Settings
Type

Details

Plain

Cannot be changed (For thin Plain paper)

Plain A
Plain B

Cannot be changed (For thick Plain paper)

Plain C

Cannot be changed (For Coated paper)

Plain S1

For manual settings

Plain S2

For manual settings

Heavyweight 1 Heavyweight 1A

Cannot be changed (Heavyweight 105gsm to

128gsm)

Heavyweight 1B

Cannot be changed (Heavyweight 129gsm to

176gsm)

Table 3 Mode Information

NVM

Mode Information

746-002

11: Plain S1, FC, Side 1

12: Plain S1, FC, Side 2
13: Plain S1, BW, Side 1
14: Plain S1, BW, Side 2
15: Plain S2, FC, Side 1
16: Plain S2, FC, Side 2
17: Plain S2, BW, Side 1
18: Plain S2, BW, Side 2
21: Heavyweight 1 S1, FC, Side 1
22: Heavyweight 1 S1, FC, Side 2
23: Heavyweight 1 S1, BW, Side 1
24: Heavyweight 1 S1, BW, Side 2
25: Heavyweight 1 S2, FC, Side 1
26: Heavyweight 1 S2, FC, Side 2
27: Heavyweight 1 S2, BW, Side 1
28: Heavyweight 1 S2, BW, Side 2
31: Heavyweight 2 S1, FC, Side 1
32: Heavyweight 2 S1, FC, Side 2
33: Heavyweight 2 S1, BW, Side 1
34: Heavyweight 2 S1, BW, Side 2
35: Heavyweight 2 S2, FC, Side 1
36: Heavyweight 2 S2, FC, Side 1
37: Heavyweight 2 S2, BW, Side 1
38: Heavyweight 2 S2, BW, Side 2

Heavyweight 1 S1 For manual settings

Heavyweight 1 S2 For manual settings
Heavyweight 2 Heavyweight 2A

Cannot be changed (Standard Heavyweight 2)

Heavyweight 2B

Cannot be changed (Corresponds to application)

Heavyweight 2C

Cannot be changed (Postcard (Private))

Heavyweight 2D

Cannot be changed (Postcard)

Heavyweight 2E

Cannot be changed (Heavyweight above 256gsm)

Heavyweight 2 S1 For manual settings

Heavyweight 2 S2 For manual settings
Determine which above icon to set according to the paper weight.

2.

Enter UI Diag. and change the following NVM data.

Table 4 NVM
Initial
Value

After Change

2nd BTR PWM Output Changeable Mode Activation Switch (Adjustment Mode)

2nd BTR PWM Output Changeable Mode

Rewrite Mode Selection

Input the data determined in Step 1.

NVM

NVM Names

746-001
746-002

3.

Borrow the specified original from the customer and place it on the Platen Glass.

4.

Borrow the specified special paper (up to 30 sheets) from the customer and load it in the
tray.

5.

Set 10 for No. of sets. Then select a tray and press the Start button.
Print 10 sheets (the 1st sheet is a dummy) of the sample of the changed output in adjustment mode.
Details of the output samples are as follows.

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Repairs and Adjustments

ADJ 9.12

1st sheet: Dummy

NOTE: NVM Table

2nd sheet: Prints at 60% output of the secondary transfer of the 6th sheet.
3rd to 5th sheets: Prints in increasing order from 61% to 99% output of the secondary
transfer of the 6th sheet.

Sample
Number

NVM

NVM Names

7th to 9th sheets: Prints in increasing order from 101% to 139% output of the secondary
transfer of the 6th sheet.

746-006

2nd BTR PWM Output Changeable Mode Sample Output Value No.2

746-007

2nd BTR PWM Output Changeable Mode Sample Output Value No.3

10th sheet: Prints at 140% output of the secondary transfer of the 6th sheet.

746-008

2nd BTR PWM Output Changeable Mode Sample Output Value No.4

Excluding the 1st dummy sample, when there is a sample with the best printing among
the 9 sheets (2nd sheet to 10th sheet), proceed to the following steps. When there isn't,
go to Step 9.

746-009

2nd BTR PWM Output Changeable Mode Sample Output Value No.5

746-010

2nd BTR PWM Output Changeable Mode Sample Output Value No.6

746-011

2nd BTR PWM Output Changeable Mode Sample Output Value No.7

746-012

2nd BTR PWM Output Changeable Mode Sample Output Value No.8

746-013

2nd BTR PWM Output Changeable Mode Sample Output Value No.9

10

746-014

2nd BTR PWM Output Changeable Mode Sample Output Value No.10

6th sheet: Prints at the current secondary transfer status.

6.

Table 6 NVM

a.

Determine the number (2 to 10) of the best sample.

b.

Enter the number of that sample into the NVM (746-003).

E.g.) The 8th sheet of the sample has the best printing = Best sample number is 8
E.g.) When sample number 8 is identified to be the best, enter 8 into the NVM (746003).
7.

Exit from the Diag. mode. Make a copy in the icon created in Step 1 and check if the same
image quality as the sample can be attained.

*1 When the desired secondary output is more than 140% of the current output

8.

Explain to the customer that the mode for using the special paper was set in the particular
icon.

The 3C high density parts are bluish.

9.

When there is no output value for the best changed output among the 10 sheets, change
the NVM value as follows.

E.g.: The high density parts have mottles (spots/white spots) even in sample No.2.

When the desired secondary transfer output is higher *1: Check the NVM (746-014) value
and input that value into NVM (746-004).

E.g.: The high density parts have a low density even in sample No.10.
*2 When the desired secondary output is less than 60% of the current output
(For other symptom, there may be many white dots at the H/T area, or there may be rustling noise at H/T area of the color K.)

When the desired secondary transfer output is lower *2: Check the NVM (746-006) value
and input that value into NVM (746-004).
NOTE: By inputting a value mentioned above, 10 sheets of sample can be output with
that value as a central value.
10. Change the following NVM again and enter adjustment mode.
Table 5 NVM
Initial
Value

NVM

NVM Names

746-001

2nd BTR PWM Output Changeable Mode Activation Switch 0

(Adjustment Mode)

After
Change
2

NOTE: This is because the initial value is restored automatically after making samples of
746-001.
The value 1 entered in Step 2 is for normal mode output. As the data sample output of the
changed central value is necessary, enter 2 for 2nd adjustment.
11. Repeat Steps 5 to 7.
12. When more samples must be made, repeat Steps 9 to 11.

Repairs and Adjustments

ADJ 9.12

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ADJ 9.13 Belt Edge Learn

Purpose
This procedure calibrates the Belt Edge Sensor. This adjustment is required after replacement
of either the Transfer Belt or the Belt Edge Sensor.
NOTE: This procedure is also available in UI Diagnostic mode. See Accessing UI Diagnostics.

Adjustment
1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select dC956 from the DC Quick menu.

3.

Select Start on the screen.

The position and alignment of the belt is digitized and stored in the machine automatically.

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Repairs and Adjustments

ADJ 9.13

Repairs and Adjustments

ADJ 9.13

05/16/05
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ADJ 12.2 Finisher Leveling

Purpose
The Finisher level should be checked if the machine has been moved to a new location or if the
machine is having Booklet Quality issues or entrance jams.

Adjustment
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Verify that the Finisher is properly latched and secured to the IOT.

2.

Verify that the Finisher is Level and parallel with the IOT (Figure 1).

Turn the casters CW to tilt

the Finisher
against the IOT
and CCW to tilt
the Finisher
away from the
IOT.
Figure 2 Adjusting Finisher Level
Verify that the distance between the
Finisher and IOT is
equal distance at
the top and bottom

Figure 1 Verifying Finisher Level

3.

Adjust Finisher Level (Figure 2).

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Repairs and Adjustments

ADJ 12.2

ADJ 12.4 Booklet Fold Skew

Purpose
To adjust the Booklet Maker so that the fold is square.

Check

2.

3.

Under the Output Format Tab - select Copy Booklet>No Covers>Finishing>Folding and then press Save twice.

Place paper in the DADF according to instructions:

3.

Observe the booklet as it comes out on to the Booklet Tray (Figure 2) and determine the
type of skew.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Under the Scan Options Tab - select 2 Sided Copying>2-2 Sided and then
press Save.

2.

WARNING

Place 6 sheets of 11 x 17 / A3 in the DADF and press Start (booklet size 3 sheets).

Set machine up according to instructions:

Under the Scan Options Tab - select 2 Sided Copying>2-2 Sided and then press
Save.

Under the Output Format Tab - select Copy Booklet>No Covers>Finishing>Folding and then press Save twice.

BOOKLET
DIRECTION ON TO
THE BOOKLET TRAY

Job 1: Place 6 sheets of 8.5 x 11 / A4 in the DADF and press Start (booklet size 3
sheets).

Job 2: Place 6 sheets of 11 x 17 / A3 in the DADF and press Start (booklet size 3
sheets).

Measure the skew (A) on all sheets of paper and verify against the Skew Specification
table in Figure 1.

Place paper in the DADF according to instructions and run a set of each Booklet job:

0102100A-COP
Figure 2 Type of skew
4.

Adjust the Booklet skew (Figure 3).

1
Open the
Front Door
and slide out
the Booklet
Maker

Paper Size
Smaller than
14 in. / B4
14 in. / B4 and
larger

Max. Skew
0.0 +/- 1.5 MM

0.0 +/- 2.0 MM

Loosen screw

Skew Specification

3
0102101A-COP
Figure 1 Skew Specification
4.

If the fold is within specification on all sheets, go to ADJ 12.5 Booklet Fold Position. If any
of the sheets are out of specification, go to the adjustment.

For A-type skew,

move the End
Guide to the Left.
For B-type skew,
move the End
Guide to the
Right.

Adjustment
1.

Determine the type of Fold Skew:

a.

Set machine up according to instructions:

Figure 3 Adjusting Fold Skew

Repairs and Adjustments

ADJ 12.4

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5.

Repeat procedure until the Fold Skew setup meets specification or customer request.

ADJ 12.5 Booklet Fold Position

6.

After adjustment is done, go to ADJ 12.5 Booklet Fold Position.

Purpose
The purpose with this adjustment is to set up the Booklet Maker so that the fold is in the center
of the booklet. Several setups are needed depending on paper size, set size, unstapled or stapled sets.

Check
1.

Ensure that the trays used are correctly programmed.

2.

Ensure that the Fold Skew is within specification (ADJ 12.4).

3.

Set machine up according to instructions in Table 1 and run 1 set of each Booklet job.
Label each booklet.
Table 1 Booklet Jobs

Select Paper
Job Supply

In Scan Options / Output

Format Tabs, select:

11 x 17 / A3 SEF

1-1 Sided, Copy Booklet / No 2 sheets of 8.5 x 11 1 sheet

Cover / Folding
/ A4 LEF

8.5 x 11 / A4 SEF

1-1 Sided, Copy Booklet / No 2 sheets of 8.5 x 11 1 sheet

Cover / Folding
/ A4 LEF

11 x 17 / A3 SEF

1-1 Sided, Copy Booklet, No 4 sheets of 8.5 x 11 2 sheets

Cover / Folding
/ A4 LEF

11 x 17 / A3 SEF

1-1 Sided, Copy Booklet, No 10 sheets of 8.5 x

Cover / Folding
11 / A4 LEF

11 x 17 / A3 SEF

1-1 Sided, Copy Booklet, No 4 sheets of 8.5 x 11 2 sheets

Cover / Folding + Stapling
/ A4 LEF

8.5 x 11 / A4 SEF

1-1 Sided, Copy Booklet, No 4 sheets of 8.5 x 11 2 sheets

Cover / Folding + Stapling
/ A4 LEF

4.

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Output
Originals in DADF Booklet Size

5 sheets

Measure X1 and verify Fold Position on each job against the Fold Specification table in
Figure 1.

Repairs and Adjustments

ADJ 12.4, ADJ 12.5

NOTE: If the A-side is longer than the B-side, the current NVM value should be
increased. If the B-side is longer than the A-side, the current NVM value should be
decreased.
X1

Paper Size

X1

Table 2 NVM locations

X1

Smaller than
0.0 +/- 1.5 MM
14 in. / B4
14 in. / B4 and
0.0 +/- 2.0 MM
larger

Fold Position Specification

Job #

NVM

Default Range

763-106

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

763-107

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

763-133

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

763-134

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

763-108

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

763-109

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

Note: Example showing A-side longer than B-side

NOTE: TO DETERMINE WHICH SIDE IS "A" AND WHICH SIDE IS "B",

OPEN THE BOOKLET AS IT COMES OUT ON THE BOOKLET TRAY. THE
"A"-SIDE IS TO THE LEFT AND THE "B"-SIDE IS TO THE RIGHT.

B
A

0102102A-COP

3.

Set up and run the job/s that were subject to adjustment (Table 1).

4.

Check output against specifications in Figure 1. Repeat procedure until the Fold Position
meets specification or customer request.

5.

After adjustment is done, go to ADJ 12.6 Booklet Staple Position (Staple on Fold).

Figure 1 Fold Specification

5.

Remark

If the fold is within specification on each job, go to the Booklet Staple Position (Staple on
Fold) (ADJ 12.6). If any of the booklets are out of specification, go to the Adjustment procedure.

Adjustment
1.

Enter the UI Diagnostics (Accessing UI Diagnostics).

NOTE: The adjustment can also be made through the PWS, routine dC128. Refer to
Entering PWS Diagnostic mode for instructions on how to access the PWS Diagnostics.

2.

Perform adjustment using the NVM locations in Table 2.

Repairs and Adjustments

ADJ 12.5

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ADJ 12.6 Booklet Staple Position (Staple on Fold)

6.

Purpose

If X1 is within specification, go to the Booklet Staple Alignment (ADJ 12.7). If X1 is out of

specification, go to the Adjustment procedure.

Adjustment

To set up the machine so that the Staples are within specification on the folded booklet.

1.

Check

Enter the UI Diagnostics (Accessing UI Diagnostics).

NOTE: The adjustment can also be made through the PWS, routine dC128. Refer to
Entering PWS Diagnostic mode for instructions on how to access the PWS Diagnostics.

1.

Ensure that the trays used are correctly programmed.

2.

Ensure that the Fold Skew is within specification (ADJ 12.4).

3.

Ensure that the Fold Position is within specification (ADJ 12.5).

4.

Set machine up according to instructions in Table 1 and run 1 set of each Booklet job.
Label each booklet.

2.

Perform the X1 adjustment using the NVM locations in Table 2.

NOTE: If the A-side is longer than the B-side, the current NVM value should be
decreased. If the B-side is longer than the A-side, the current NVM value should be
increased.

Table 1 Booklet Jobs

Table 2 NVM locations

Select Paper
Job Supply

In Scan Options / Output

Format Tabs, select:

11 x 17 / A3 SEF

1-1 Sided, Copy Booklet, No 4 sheets of 8.5 x 11 2 sheets

Cover / Folding + Stapling
/ A4 LEF

8.5 x 11 / A4 SEF

1-1 Sided, Copy Booklet, No 4 sheets of 8.5 x 11 2 sheets

Cover / Folding + Stapling
/ A4 LEF

5.

Output
Originals in DADF Booklet Size

Measure A and B on both Booklet jobs and verify X1 against specification in Figure 1.

Job #

NVM

Default Range

Remark

763-110

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

763-111

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

3.

Set up and run the job/s that were subject to adjustment (Table 1).

4.

Check output against specifications in Figure 1. Repeat procedure until the Staple Position meets specification or customer request.

5.

After adjustment is done, go to ADJ 12.7 Booklet Staple Alignment.

X1 = +/- 1.0 mm

NOTE: TO DETERMINE WHICH SIDE IS "A" AND WHICH SIDE IS "B", OPEN THE
BOOKLET AS IT COMES OUT ON THE BOOKLET TRAY. THE "A"-SIDE IS TO THE
LEFT AND THE "B"-SIDE IS TO THE RIGHT.

B
A

A
0102099A-COP
Figure 1 Staple Position

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Repairs and Adjustments

ADJ 12.6

ADJ 12.7 Booklet Staple Alignment

NOTE: To increase X1, the current NVM value should be decreased. To decrease X1, the
current NVM value should be increased.

Purpose
To center the Staple Position on the fold in the SE direction.

Table 2 NVM location

Check
1.

Ensure that the trays used are correctly programmed.

2.

Ensure that the Fold Skew is within specification (ADJ 12.4).

3.

Ensure that the Fold Position is within specification (ADJ 12.5).

4.

Ensure that the Staple Position is within specification (ADJ 12.6).

5.

Set machine up according to instructions in Table 1 and run the Booklet job.

Job #

NVM

Default Range

Remark

763-115

30

1 count = 0.26 mm.

0 ~ 50

3.

Set up and run the job that were subject to adjustment (Table 1).

4.

Check output against specifications in Figure 1. Repeat procedure until the Staple Alignment meets specification or customer request.

5.

After adjustment is done, go to ADJ 12.9 Booklet Fold Position (Fine Adjustment)

Table 1 Booklet Jobs

Select Paper
Supply

In Scan Options / Output

Format Tabs, select:

11 x 17 / A3 SEF

1-1 Sided, Copy Booklet, No 4 sheets of 8.5 x 11 2 sheets

Cover / Folding + Stapling
/ A4 LEF

6.

Output
Originals in DADF Booklet Size

Measure X1 and verify against specification in Figure 1.

PAPER SIZE /
ORIENTATION
8.5 X 11 / SEF
8.5 X 13 / SEF
8.5 X 14 / SEF
11 X 17 / SEF
8 K / SEF
A4 / SEF

X1
42.5 mm
42.5 mm
42.5 mm
74.2 mm
68 mm

A3 / SEF

39.5 mm
83 mm

B4 / SEF

63 mm

X1 = +/- 2.0 mm

0102103A-COP
Figure 1 Staple Specification
7.

If X1 is within specification, go to ADJ 12.9 Booklet Fold Position (Fine Adjustment). If X1

is out of specification, go to the Adjustment procedure.

Adjustment
1.

Enter the UI Diagnostics (Accessing UI Diagnostics).

NOTE: The adjustment can also be made through the PWS, routine dC128. Refer to
Entering PWS Diagnostic mode for instructions on how to access the PWS Diagnostics.

2.

Perform the X1 adjustment using the NVM locations in Table 2.

Repairs and Adjustments

ADJ 12.7

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ADJ 12.8 Finisher Booklet Wrinkle

Purpose
To prevent the Booklet Cover from getting wrinkled.
Remove KL-clip

Check
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

Verify that the customer is not running jobs that are out of specification.

Check Fold Rollers for wear or contamination.

Adjustment
1.

Remove the Booklet Maker Unit (REP 12.55).

2.

Remove KL-clip (Figure 1).

Figure 1 Removing the KL-clip

3.

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Remove the Booklet Maker Front Cover (Figure 2).

Repairs and Adjustments

ADJ 12.8

Remove screws (4)

and Booklet Maker
Front Cover

Move Spring
to lower hole

Figure 3 Adjust the front Spring tension

Figure 2 Removing the Booklet Maker Front Cover
4.

5.

Adjust the rear Spring tension (Figure 4).

Adjust the front Spring tension (Figure 3).

Repairs and Adjustments

ADJ 12.8

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ADJ 12.9 Booklet Fold Position (Fine Adjustment)

Purpose
The purpose with this adjustment is to set up the Booklet Maker so that the fold is in the center
of the booklet. Several setups are needed depending on paper size, set size, unstapled or stapled sets.
Move Spring
to lower hole

Check
1.

Ensure that the trays used are correctly programmed.

2.

Ensure that the Fold Skew is within specification (ADJ 12.4).

3.

Ensure that the Fold Position is within specification (ADJ 12.5).

4.

Ensure that the Staple Position is within specification (ADJ 12.6).

5.

Set machine up according to instructions in Table 1 and run 1 set of each job. Label each
booklet.
Table 1 Fine Adjustment

Figure 4 Adjusting the rear Spring tension

Select Paper
Job Supply

In Scan Options / Output

Format Tabs, select:

8.5 x 11 / A4 SEF

1-1 Sided, Copy Booklet, No 6 sheets of 8.5 x

Cover / Folding + Stapling
11 / A4 LEF

3 sheets

8.5 x 11 / A4 SEF

1-1 Sided, Copy Booklet, No 8 sheets of 8.5 x

Cover / Folding + Stapling
11 / A4 LEF

4 sheets

8.5 x 11 / A4 SEF

1-1 Sided, Copy Booklet, No 10 sheets of 8.5 x 5 sheets (setup

Cover / Folding + Stapling
11 / A4 LEF
is for 5 - 7
sheets)

8.5 x 11 / A4 SEF

1-1 Sided, Copy Booklet, No 16 sheets of 8.5 x 8 sheets (setup

Cover / Folding + Stapling
11 / A4 LEF
is for 8 - 14
sheets)

11 x 17 / A3 SEF

1-1 Sided, Copy Booklet, No 6 sheets of 8.5 x

Cover / Folding + Stapling
11 / A4 LEF

3 sheets

11 x 17 / A3 SEF

1-1 Sided, Copy Booklet, No 8 sheets of 8.5 x

Cover / Folding + Stapling
11 / A4 LEF

4 sheets

11 x 17 / A3 SEF

1-1 Sided, Copy Booklet, No 10 sheets of 8.5 x 5 sheets (setup

Cover / Folding + Stapling
11 / A4 LEF
is for 5 - 7
sheets)

11 x 17 / A3 SEF

1-1 Sided, Copy Booklet, No 16 sheets of 8.5 x 8 sheets (setup

Cover / Folding + Stapling
11 / A4 LEF
is for 8 - 14
sheets)

11 x 17 / A3 SEF

1-1 Sided, Copy Booklet, No 30 sheets of 8.5 x 15 sheets

Cover / Folding + Stapling
11 / A4 LEF

10

8.5 x 11 / A4 SEF

1-1 Sided, Copy Booklet, No 30 sheets of 8.5 x 15 sheets

Cover / Folding + Stapling
11 / A4 LEF

6.

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Originals in
DADF

Output
Booklet Size

Measure X1 and verify Fold Position on each job against the Fold Specification table in
Figure 1.

Repairs and Adjustments

ADJ 12.8, ADJ 12.9

NOTE: If the A-side is longer than the B-side, the current NVM value should be
increased. If the B-side is longer than the A-side, the current NVM value should be
decreased.
X1

X1

Table 2 Fine Adjustment NVM locations

Paper Size

X1

Smaller than
0.0 +/- 1.5 MM
14 in. / B4
14 in. / B4 and
0.0 +/- 2.0 MM
larger

Fold Position Specification

Note: Example showing A-side longer than B-side

NOTE: TO DETERMINE WHICH SIDE IS "A" AND WHICH SIDE IS "B",

OPEN THE BOOKLET AS IT COMES OUT ON THE BOOKLET TRAY. THE
"A"-SIDE IS TO THE LEFT AND THE "B"-SIDE IS TO THE RIGHT.

Default Range

763-141

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

763-142

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

763-143

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

763-144

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

763-152

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

763-153

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

763-154

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

763-155

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

763-145

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

10

763-146

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

0102102A-COP

Figure 1 Fold Specification

7.

NVM

B
A

Job #

If the fold is within specification on each job, go to the Booklet Staple Position (Staple on
Fold Fine Adjustment) (ADJ 12.10). If any of the booklets are out of specification, go to
the Adjustment procedure.

Adjustment
1.

Enter the UI Diagnostics (Accessing UI Diagnostics).

NOTE: The adjustment can also be made through the PWS, routine dC128. Refer to
Entering PWS Diagnostic mode for instructions on how to access the PWS Diagnostics.

2.

Remark

Perform adjustment using the NVM locations in Table 2.

Repairs and Adjustments

ADJ 12.9

3.

Set up and run the job/s that were subject to adjustment (Table 1).

4.

Check output against specifications in Figure 1. Repeat procedure until the Fold Position
meets specification or customer request.

5.

After adjustment is done, go to ADJ 12.10 Booklet Staple Position (Staple on Fold Fine
Adjustment.

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ADJ 12.10 Booklet Staple Position (Staple on Fold Fine

Adjustment)
Purpose
To set up the machine so that the Staples are within specification on the folded booklet.

Check

1.

Ensure that the trays used are correctly programmed.

2.

Ensure that the Fold Skew is within specification (ADJ 12.4).

3.

Ensure that the Fold Position is within specification (ADJ 12.5).

4.

Ensure that the Staple Position (Staple on Fold) is within specification (ADJ 12.6).

5.

Ensure that the Fold Position (Fine Adjust) is within specification (ADJ 12.9).

6.

Set machine up according to instructions in Table 1 and run 1 set of each Booklet job.
Label each booklet.

X1 = +/- 1.0 mm

NOTE: TO DETERMINE WHICH SIDE IS "A" AND WHICH SIDE IS "B", OPEN THE
BOOKLET AS IT COMES OUT ON THE BOOKLET TRAY. THE "A"-SIDE IS TO THE
LEFT AND THE "B"-SIDE IS TO THE RIGHT.

Table 1 Booklet Jobs

Select Paper
Job Supply

In Scan Options / Output

Format Tabs, select:

8.5 x 11 / A4 SEF

1-1 Sided, Copy Booklet, No 6 sheets of 8.5 x 11 3 sheets

Cover / Folding + Stapling
/ A4 LEF

8.5 x 11 / A4 SEF

1-1 Sided, Copy Booklet, No 8 sheets of 8.5 x 11 4 sheets

Cover / Folding + Stapling
/ A4 LEF

8.5 x 11 / A4 SEF

1-1 Sided, Copy Booklet, No 10 sheets of 8.5 x

Cover / Folding + Stapling
11 / A4 LEF

5 sheets
(setup is for 5
- 7 sheets)

8.5 x 11 / A4 SEF

1-1 Sided, Copy Booklet, No 16 sheets of 8.5 x

Cover / Folding + Stapling
11 / A4 LEF

8 sheets
(setup is for 8
- 14 sheets)

7.

Output
Originals in DADF Booklet Size

A
0102099A-COP
Figure 1 Staple Position

8.

If X1 is within specification, the complete Booklet Maker setup is done. If X1 is out of

specification, go to the Adjustment procedure.

Adjustment
1.

Enter the UI Diagnostics (Accessing UI Diagnostics).

NOTE: The adjustment can also be made through the PWS, routine dC128. Refer to
Entering PWS Diagnostic mode for instructions on how to access the PWS Diagnostics.

2.

Launch

Measure A and B on both Booklet jobs and verify X1 against specification in Figure 1.

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Perform adjustment using the NVM locations in Table 2.

Repairs and Adjustments

ADJ 12.10

NOTE: If the A-side is longer than the B-side, the current NVM value should be
increased. If the B-side is longer than the A-side, the current NVM value should be
decreased.
Table 2 NVM locations
Job #

NVM

Default Range

763-147

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

Remark

763-148

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

763-149

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

763-150

100

0 ~ 200 1 count = 0.1 mm. Target amount to be adjusted is

half the amount of the total Fold Misalignment.

3.

Set up and run the job/s that were subject to adjustment (Table 1).

4.

Check output against specifications in Figure 1. Repeat procedure until the Staple Position meets specification or customer request.

Repairs and Adjustments

ADJ 12.10

05/16/05
4-56

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DocuColor 250

REP 1.1 Power Unit

Parts List on PL 11.3
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

If present, remove the Network Controller (REP 3.4).

2.

If present, un-dock the Finisher from the IOT (REP 12.50).

3.

Remove the Rear Lower and Rear Upper Covers (PL 12.2).

4.

Remove the Right Rear Lower Cover (Figure 1).

2
Remove screws (2)
and remove cover
Remove screws (6)

Figure 2 Removing screws

6.

Disconnect Connectors (Figure 3).

Loosen
thumbscrew,
remove
bracket and
power cord

Figure 1 Removing the Right Rear Lower Cover

5.

Remove screws (Figure 2).

Launch
DocuColor 250

05/16/05
4-57

Repairs and Adjustments

REP 1.1

4
Remove screws (2)

3
Disconnect
connectors (2),
release harness clip (2)

Disconnect
connectors (6)
Figure 3 Disconnecting connectors
NOTE: Step 7 does not have to be done. It is however recommended that you complete
this step as it creates more space and gives more room to access connectors and screws
in the next coming steps.
7.

2
Disconnect connector and remove
ground strap (1
screw)

Remove the IIT LVPS (Figure 4).

1
Remove screws (2)
Figure 4 IIT LVPS

8.

Repairs and Adjustments

REP 1.1

05/16/05
4-58

Disconnect Connectors (Figure 5).

Launch
DocuColor 250

3
Disconnect
connectors (3)

4
Release Harness
from Clip

1
Disconnect
connectors (4)

2
Disconnect
connectors (3)

Remove
screws (4) and
the Main Power
Assembly

Figure 6 Removing the Power Unit

Figure 5 Disconnecting connectors

9.

Remove the Power Unit (Figure 6).

Launch
DocuColor 250

05/16/05
4-59

Repairs and Adjustments

REP 1.1

Repairs and Adjustments

REP 1.1

05/16/05
4-60

Launch
DocuColor 250

REP 3.1 Chassis Assembly

Parts List on PL 11.1
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Rear Upper Cover (Figure 1).

Loosen
screws (3)

Remove
screws (4)

Figure 2 Removing the Bracket

Figure 1 Removing the Rear Upper Cover

2.

3.

Remove screw securing the Chassis Assembly to the frame (Figure 3).

Remove Bracket (Figure 2).

Launch
DocuColor 250

05/16/05
4-61

Repairs and Adjustments

REP 3.1

Remove screw

2
Loosen screw

1
Disconnect connectors (2
shown in this
picture)

3
Loosen screw
and open the
Chassis Assem-

Figure 3 Removing screw securing the Chassis Assembly to the frame

4.

Open the Chassis Assembly (Figure 4).

Figure 4 Opening the Chassis Assembly

Repairs and Adjustments

REP 3.1

05/16/05
4-62

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REP 3.2 Control Unit

REP 3.3 Main Drive Assembly

Parts List on PL 11.1

Removal

Parts List on PL 1.1

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Disconnect all connectors connected to the Control Unit.

1.

Open the Chassis Assembly (REP 3.1).

2.

Remove the Control Unit (Figure 1).

2.

Remove the Main K-Duct (Figure 1).

1
Remove
screws (5)
Remove screws (2)
and the Main K Duct

2
Slide out the
Control Unit
Figure 1 Removing the Main K - Duct
3.

Remove the V-Transport Duct (Figure 2).

Figure 1 Removing the Control Unit

Launch
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05/16/05
4-63

Repairs and Adjustments

REP 3.2, REP 3.3

Remove
Remove
screws
(2)
screws (2)
and the
the VV -Transport
Transport
Duct
Duct

2
Remove screws (2) and the
V - Transport fan and Duct

Figure 2 Removing the V - Transport Duct

4.

Remove the V-Transport Fan and Duct (Figure 3).

Repairs and Adjustments

REP 3.3

1
Disconnect
connector

Figure 3 Removing the V - Transport Fan and Duct

5.

05/16/05
4-64

Remove the Tension Bracket (Figure 4).

Launch
DocuColor 250

Remove
screws (3)
and the Tension Bracket

Remove
screws (2) and
the Gear
Figure 5 Removing the Gear Bracket

Figure 4 Removing the Tension racket

6.

Remove the Gear Bracket (Figure 5).

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DocuColor 250

7.

05/16/05
4-65

Disconnect connectors and release Wire Harness from Harness Clips (Figure 6).

Repairs and Adjustments

REP 3.3

4
3
Remove Harness
Clip from Main
Drive Assembly

Release Wire Harness

from Harness Clip

2
Release
Wire Harness from
Harness
Clips (2)

Remove screws (4) and

the Main Drive Assembly

Disconnect
connectors

Figure 7 Removing the Main Drive Assembly

Figure 6 Disconnecting connectors and releasing Wire Harness

8.

Remove the Main Drive Assembly (Figure 7).

Replacement
1.

Repairs and Adjustments

REP 3.3

05/16/05
4-66

When replacing the Main Drive Assembly, ensure that the Belt is positioned to the right of
the Tension Pulley (on the Tensioning Bracket) (Figure 8).

Launch
DocuColor 250

REP 3.4 Network Controller

When replacing
the Tension Pulley on the Main
Drive Assembly,
ensure that the
Belt is positioned
as in this figure.
(Belt on right side
of pulley.)

Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Disconnect connectors and loosen screws (Figure 1).

2
Disconnect Network connectors (2),
Power and DFE / IOT connector

1
Turn Power
Switch off

3
Loosen screws (2)

Figure 8 Belt position on the Tensioning Pulley

2.

Re-install parts in reverse order of the removal procedure.

Figure 1 Disconnecting connectors and loosening screws

2.

Launch
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05/16/05
4-67

Remove the Network Controller (Figure 2).

Repairs and Adjustments

REP 3.3, REP 3.4

REP 3.5 ESS PWB

Parts List on PL 11.5
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

Loosen screws (2) and

lift Network Controller
to remove

1.

Remove the VSEL PWB (step 1 - 4 of REP 3.6), return to this procedure when the VSEL
PWB has been removed.

2.

Remove front screws (Figure 1).

Figure 2 Removing the Network Controller

Remove screws (7)

Figure 1 Removing front screws

3.

Repairs and Adjustments

REP 3.4, REP 3.5

05/16/05
4-68

Disconnect connectors (Figure 2).

Launch
DocuColor 250

5.

Remove the Riser PWB and Bracket (Figure 4).

Disconnect
connectors (5)

Remove screws
(2) and the Riser
PWB and Bracket

Figure 2 Disconnecting connectors

Figure 4 Removing the Riser PWB and Bracket
4.

Remove the JPEG PWB (Figure 3).

6.

Remove the UI Interface PWB (Figure 5).

Remove screw
and the JPEG
PWB

Figure 3 Removing the JPEG PWB

Launch
DocuColor 250

05/16/05
4-69

Repairs and Adjustments

REP 3.5

Replacement
1.

Remove
screw and the
UI Interface
PWB
2.

Remove the following items from the old ESS PWB and re-install them on the new ESS
PWB:

EEP ROM

DRAM (J330)

DRAM (J331)

DRAM (reverse of J337)

ROM (J332)

NVM (J334)

MAC Address ROM (U2402)

(Op. Font (J333))

(Op. DRAM (J338))

Re-install parts in reverse order of the removal procedure.

Figure 5 Removing the UI Interface PWB

7.

Remove the ESS PWB (Figure 6).

1
Remove screws (2)
and the Bracket

2
Remove
screws
(7) and
the ESS
PWB

Figure 6 Removing the ESS PWB

Repairs and Adjustments

REP 3.5

05/16/05
4-70

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DocuColor 250

REP 3.6 VSEL PWB

Parts List on PL 11.6
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Control Unit (REP 3.2).

2.

Disconnect connectors (Figure 1).

Disconnect
connectors (2)

Remove screws (2)

Figure 2 Removing front screws

4.

Remove rear screws (Figure 3).

Figure 1 Disconnecting connectors

3.

Remove front screws (Figure 2).

1
Remove screws (3)

Remove VSEL
PWB and bracket

Figure 3 Removing rear screws

Launch
DocuColor 250

05/16/05
4-71

Repairs and Adjustments

REP 3.6

5.

Remove the BP PWB (Figure 4).

Remove screw and

the BP PWB
Remove screws (6)
and the VSEL PWB
Figure 5 Removing the VSEL PWB
Figure 4 Removing the BP PWB
6.

Remove the VSEL PWB (Figure 5).

Repairs and Adjustments

REP 3.6

05/16/05
4-72

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DocuColor 250

REP 4.1 Tray Assembly and UI

REP 4.2 UI PWB

Parts List on PL 17.2

Removal

Parts List on PL 17.4

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

1.

Remove the Tray Assembly and attached UI from the left side of the copier/printer. Figure
1

2.

3.

Disconnect the connector from the right rear of the UI.

a.

Loosen the (2) securing screws.

b.

Disconnect the connector.

Remove the cover on the Tilt Swivel. PL 17.3

a.

Apply upward finger pressure to the covers (2) bottom tabs.

b.

Rotate the cover up and to the rear to remove.

Remove the UI from the Tilt Swivel brackets. Figure 1

a.

Loosen the (4) securing screws.

Remove (2)
screws and lift off
Tray Assembly

b.

Raise the UI up to disengage it from the Tilt Swivel brackets and remove the UI.

2
1
Disconnect
connector

Remove (2)
thumbscrews

1
Loosen the (4) screws, then
raise the UI up to disengage.

Figure 1 Removing the Tray Assembly and attached UI

Replacement
1.

To install, carry out the removal steps in reverse order.

Figure 1 Removing the UI from the Tilt Swivel brackets

Launch
DocuColor 250

05/16/05
4-73

Repairs and Adjustments

REP 4.1, REP 4.2

4.

5.

6.

Place the UI face down on a flat, padded surface and remove the Rear Base Cover. PL
17.3
a.

Remove (4) securing screws.

b.

Remove the Rear Base Cover.

Remove the metal EME Cover. PL 17.3

a.

Remove the (9) securing screws.

b.

Remove the EME Cover.

Disconnect (2) connectors and (2) flat cables from the UI PWB. Figure 2
a.

Remove the screw (1).

b.

Disconnect (2) connectors.

c.

Disconnect (2) flat cables.

Figure 3 Remove the UI PWB

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

After replacing the UI PWB, perform the required adjustment procedure. ADJ 4.1

Figure 2 Disconnect connectors and flat cables from UI PWB

7.

Remove the UI PWB. Figure 3

a.

Remove (2) stud screws.

b.

Remove (4) securing screws.

c.

Remove the UI PWB.

Repairs and Adjustments

REP 4.2

05/16/05
4-74

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REP 5.1 DADF

REP 5.2 DADF Setting to the Vertical Service Position

Parts List on PL 14.1

Removal

Parts List on PL 14.1

Click to view Video:
WARNING

DADF Service Position Video

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Disconnect the connector at the rear of the DADF connecting the DADF to the copier/
printer.

Loosen (2) screws and disconnect the connector.

2.

Remove the (4) screws securing the IIT Rear Cover and remove the cover by lifting it up
and away from the IIT. PL 13.2

3.

Remove the (2) screws securing each of the (2) DADF Supports and remove the supports.

4.

From the front of the copier/printer, open the DADF and remove the (2) Knob Screws
securing the DADF.

5.

From the rear of the copier/printer, grasp the DADF with both hands and move the DADF
away from you to release the metal securing pins from their slots, enabling the DADF to
be removed.

Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the (2) screws on the bracket on the back of the Left Counter Balance, flip the
bracket upside down, and reinstall the screws. PL 14.3 Figure 1

NOTE: The DADF is bulky and heavy. It is recommended that you use the assistance of a
second person to lift and remove the DADF.

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

Perform Adjustment procedures for registration, height, and skew.

Side Edge Registration. ADJ 5.2

Lead Edge Registration. ADJ 5.3

Height Adjustment. ADJ 5.4

Lead Skew. ADJ 5.1

1
Remove the screws,
invert this bracket, and
reinstall the screws.

Figure 1 Counter Balance bracket

Launch
DocuColor 250

2.

Remove the (2) screws on the bracket on the back of the Right Counter Balance, flip the
bracket upside down, and reinstall the screws. PL 14.3

3.

Open the DADF to a full vertical position, then insert the shaft of a screw driver horizontally through the hole in the lower front of the Left Counter Balance to secure it from closing.

05/16/05
4-75

Repairs and Adjustments

REP 5.1, REP 5.2

4.

Insert the shaft of a screw driver horizontally through the hole in the lower front of the
Right Counter Balance to secure it from closing.

Replacement
1.

To set the DADF back to its horizontal, operating position, carry out the removal steps in
reverse order.

REP 5.3 DADF Covers

Parts List on PL 14.2
Click to view Video:
DADF Covers Video

Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

2.

3.

Remove the DADF Front Cover.

a.

Open the Feeder Upper Chute. PL 14.5

b.

Raise the DADF to the fully open position.

c.

Remove the (2) screws from the underside of the cover.

d.

Lower the DADF approximately half way down.

e.

Gently pull on the lower left and lower right corners of the cover, while rocking the
cover up. The rocking motion releases (2) plastic tabs in the upper edge of the cover
from (2) cutouts in the inner sheet metal of the DADF.

f.

Lift the cover up and out to remove.

Remove the DADF Rear Cover.

a.

With the DADF in the closed (fully down) position, open the Feeder Upper Chute.

b.

Loosen the (2) screws at the bottom, outer edge of the cover.

c.

Lift the cover up approximately 8 inches (20.32cm) and pull the cover toward you to
remove.

Remove the DADF Left Lower Cover.

NOTE: To remove the (2) hidden screws securing this cover, you must first remove the
DADF Front and Rear Covers.
a.

Raise the DADF to the half open position.

b.

Remove the left lower screw in the front of the DADF.

c.

Remove the right lower screw in the rear of the DADF.

d.

Starting at the right edge of the cover, gently pull the cover toward you to remove it.
NOTE: Observe the plastic pins on the right and left sides of the cover that help to
hold the cover in place.

Replacement
1.

Repairs and Adjustments

REP 5.2, REP 5.3

05/16/05
4-76

To install, carry out the removal steps in reverse order.

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DocuColor 250

REP 5.4 DADF Left Counter Balance

REP 5.5 DADF Right Counter Balance

Parts List on PL 14.3

Removal

Parts List on PL 14.3

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Remove the (4) screws securing the IIT Rear Cover and remove the cover by lifting it up
and away from the IIT. PL 13.2

1.

Remove the (4) screws securing the IIT Rear Cover and remove the cover by lifting it up
and away from the IIT. PL 13.2

2.

Remove the (2) screws securing the DADF Support and remove the support. PL 14.1

2.

Remove the (2) screws securing the DADF Support and remove the support. PL 14.1

3.

Disconnect the connector at the rear of the DADF connecting the DADF to the copier/
printer.

3.

Disconnect the connector at the rear of the DADF connecting the DADF to the copier/
printer.

4.

Remove the DADF Rear Cover. REP 5.3

4.

Remove the DADF Rear Cover. REP 5.3

5.

Remove the (2) screws used to secure the harness guide and move the harness guide
toward you.

5.

Release the cable clamps and disconnect the connectors connected to the DADF PWB.
PL 14.3

6.

7.

Loosen (2) screws and disconnect the connector.

a.

Remove the securing screws (2).

b.

Unplug the connectors to all five (5) motors.

c.

Unplug the connector to the DADF Feed Clutch. PL 14.6

6.

d.

Untwist the wire tie at the left end of the harness.

e.

Lift up the harness guide and move it toward you, carefully disengaging the wire
loom, as necessary, to move the guide out of the way. If the wire loom becomes a
problem, additional portions of the loom can be disconnected at the DADF PWB.

Loosen (2) screws and disconnect the connector.

a.

Release the clamps (4). Use your judgement as to whether to remove the clamps as
you will soon be removing the PWB.

b.

Disconnect the connectors (9).

Disconnect the Earth Wire connected to the DADF as shown in the figure. Figure 1
a.

Remove the screw.

b.

Remove the Earth Wire from the PWB.

Remove the Pre Registration Motor. PL 14.7

a.

Disconnect the connector.

b.

Remove the spring.

c.

Remove the screws (3).

d.

Remove the Pre Registration Motor.

Remove the Registration Motor. PL 14.8

a.

Disconnect the connector.

b.

Remove the spring.

c.

Remove the screws (2).

d.

Remove the Registration Motor.

8.

Insert a securing shaft in the Left Counter Balance if you wish to keep the Counter Balance flat for reinstallation. This will avoid having to remove the DADF to install a new
Counter Balance.

9.

Remove the Left Counter Balance.

a.

Remove the (4) screws at the base of the Counter Balance.

b.

Remove the (2) screws securing the Bracket to the top of the Counter Balance.

c.

Remove the Left Counter Balance.

Replacement
1.

To install, carry out the removal steps in reverse order.

NOTE: Remember to pull out the securing shaft that has been inserted in a new Counter
Balance.

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DocuColor 250

05/16/05
4-77

Repairs and Adjustments

REP 5.4, REP 5.5

NOTE: Remember to pull out the securing shaft that has been inserted in a new Counter
Balance

1
Earth Wire.

Figure 1 Earth Wire on PWB

7.

8.

9.

Remove the DADF PWB.

a.

Loosen the (2) screws on the bracket underneath the PWB.

b.

Lift the PWB up to remove it from the DADF.

Remove the Bracket.

a.

Remove (2) screws securing the Bracket to the DADF.

b.

Remove (2) screws securing the Bracket to the top of the Right Counter Balance.

c.

Remove the screw and nut at the front of the Bracket (if installed).

d.

Remove the Bracket.

Insert a securing shaft in the Counter Balance if you wish to keep the Counter Balance flat
for reinstallation. This will avoid having to remove the DADF to install a new Counter Balance.

10. Remove the Right Counter Balance.

a.

Remove (4) screws at the base of the Counter Balance.

b.

Remove the Right Counter Balance.

Replacement
1.

To install, carry out the removal steps in reverse order

Repairs and Adjustments

REP 5.5

05/16/05
4-78

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DocuColor 250

REP 5.6 DADF PWB

REP 5.7 DADF Invert Drive Roll

Parts List on PL 14.3

Removal

Parts List on PL 14.6

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Remove the DADF Front Cover. REP 5.3

1.

Remove the Takeaway Roll. REP 5.10

2.

Remove the DADF Rear Cover. REP 5.3

2.

Remove the Clutch Bracket. Figure 1

3.

Disconnect the (9) connectors connected to the PWB.

a.

Disconnect the connector.

4.

Remove the (6) screws securing the PWB to its mounting bracket.

b.

Remove the spring.

5.

Remove the PWB.

c.

Remove the screws (2).

d.

Remove the Clutch Bracket.

Replacement
1.

2.

Replace the EEPROM with the EEPROM on the old PWB, or, if the new PWB comes with
an EEPROM already installed, perform the following Adjustments.
a.

ADJ 5.2 DADF Side Edge Registration Adjustment

b.

ADJ 5.3 DADF Lead Edge Registration Adjustment

c.

ADJ 5.5 DADF Trail Edge Registration Adjustment

d.

ADJ 5.6 DADF Slow Scan Direction Reduce/Enlarge Adjustment

To install, carry out the removal steps in reverse order.

1
Clutch Bracket

Figure 1 Clutch Bracket

3.

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05/16/05
4-79

Remove the DADF Feed Motor.

a.

Disconnect the connector.

b.

Remove the screws (2).

c.

Remove the DADF Feed Motor.

Repairs and Adjustments

REP 5.6, REP 5.7

4.

At the front of the copier/printer, disconnect the connector and remove (2) screws used to
secure the harness guide. Note that one screw is hidden behind the loom of wires. Figure
2

a.

Remove the screws (4).

b.

Remove the Inverter Exit Chute.

10. Remove the Invert Drive Roll.

1
Harness Guide

a.

Remove the pulley while releasing the hook.

b.

Remove the E-Ring.

c.

Remove the bearing.

d.

Remove the E-Ring.

e.

Remove the bearing.

f.

Remove the Invert Drive Roll.

Replacement
1.

To install, carry out the removal steps in reverse order.

Figure 2 Harness Guide

5.
6.

7.

8.

9.

Move the harness guide to the left.

Remove the Invert Roll Nip/Release Solenoid. PL 14.11
a.

Disconnect the connector.

b.

Observe the alignment of the mark on the solenoids right bracket with the marks on
the sheet metal of the DADF.

c.

Loosen the screws (2).

d.

Remove the Invert Roll Nip/Release Solenoid.

Remove the Link.

a.

Remove the screw (1).

b.

Remove the Tension Spring.

c.

Remove the Link.

Remove the Invert Chute. PL 14.12

a.

Remove the C-Clip.

b.

Remove the bearing.

c.

Remove the Invert Chute (moving it toward the front of the copier/printer).

Remove the Inverter Exit Chute. PL 14.11

Repairs and Adjustments

REP 5.7

05/16/05
4-80

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DocuColor 250

REP 5.8 DADF Feed Clutch

REP 5.9 DADF Feed Motor Belt

Parts List on PL 14.6

Removal

Parts List on PL 14.6

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Remove the DADF Rear Cover. REP 5.3

1.

Remove the DADF Rear Cover. REP 5.3

2.

Remove the DADF Feed Clutch. Figure 1

2.

Disengage the Clutch Bracket from the DADF. Figure 1

a.

Disconnect the connector.

b.

Remove the E-Ring.

c.

Remove the DADF Feed Clutch.

a.

Optionally disconnect the connector. Note that disengaging the bracket does not
necessitate completely removing it from the DADF.

b.

Remove the Tension Spring.

c.

Remove (2) securing screws. Note that the left most screw releases a Gear.

d.

Disengage the Clutch Bracket.

1
DADF Feed Clutch

1
Clutch Bracket
Figure 1 DADF Feed Clutch

Replacement

Figure 1 Clutch Bracket

1.

To install, carry out the removal steps in reverse order.

2.

When replacing, enter into Diag. mode and then clear the DC 135 HFSI counter. Chain
Link: 955-828.

Launch
DocuColor 250

3.

Disengage the DADF Feed Clutch.

a.

Remove the C-Clip on the Clutch Shaft.

b.

Pull the Feed Clutch toward you to disengage its gear from the motor belt.

4.

Remove the Feed Motor Belt from the Clutch Bracket.

5.

Disconnect the connector on top of the DADF Feed Motor.

05/16/05
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Repairs and Adjustments

REP 5.8, REP 5.9

6.

Remove (2) screws securing the DADF Feed Motor

REP 5.10 DADF Takeaway Roll

7.

Remove the Feed Motor Belt.

Parts List on PL 14.7

Removal

Replacement
1.

To install, carry out the removal steps in reverse order.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine
1.

Remove the DADF Front Cover. REP 5.3

2.

Remove the DADF Rear Cover. REP 5.3

3.

With the Feeder Upper Chute open, remove (4) screws securing the Feeder Lower Chute
in place. PL 14.12

4.

Remove the Feeder Lower Chute.

5.

At the rear of the DADF, loosen the screws used to secure the DADF Pre Registration
Motor, to reduce the tension of the motor before removing the Pre Reg Motor Belt. Figure
1
a.

Remove the Tension Spring.

b.

Loosen the (3) securing screws.

c.

Move the Pre Reg Motor to the left.

d.

Disengage the belt from the pulley.

1
Pre Registration Motor

Figure 1 DADF Pre Registration Motor

Repairs and Adjustments

REP 5.9, REP 5.10

05/16/05
4-82

Launch
DocuColor 250

6.

7.

8.

Remove the pulley and bearing attached to the Takeaway Roll at the rear of the DADF.

REP 5.11 DADF Lead Reg Sensor

a.

Remove the E-Ring.

b.

Remove the pulley.

Parts List on PL 14.8

Removal

c.

Remove the E-ring.

d.

Remove the bearing.

Remove the bearing attached to the Takeaway Roll at the front of the DADF.
a.

Remove the KL-Clip.

b.

Remove the bearing.

Remove the Takeaway Roll.

Replacement
1.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the DADF Front Cover. REP 5.3

2.

Remove the DADF Rear Cover. REP 5.3

3.

Remove the DADF Registration Motor. Figure 1

To install, carry out the removal steps in reverse order.

a.

Disconnect the connector.

b.

Remove the spring.

c.

Remove the (2) securing screws.

d.

Remove the DADF Reg Motor.

1
Registration
Motor

Figure 1 DADF Registration Motor

4.

5.

Open the DADF Left Upper Cover. PL 14.5

a.

Slightly open the Feeder Upper Chute. PL 14.5

b.

Open the DADF Left Upper Cover.

At the front of the DADF, remove the Baffle Solenoid. PL 14.7 Figure 2
a.

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05/16/05
4-83

Disconnect the connector.

Repairs and Adjustments

REP 5.10, REP 5.11

b.

Remove the (2) securing screws.

REP 5.12 DADF Registration Roll

c.

Remove the Baffle Solenoid.

Parts List on PL 14.8

Removal

NOTE: Observe the alignment of the mark on the solenoids lower right bracket with
the marks on the sheet metal of the DADF.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Remove the DADF. REP 5.1

Baffle Solenoid. Note

the alignment marks
near lower right
bracket.

2.

Remove the DADF Front, Rear, and Left Lower Covers. REP 5.3

3.

At the right rear of the DADF, remove the (2) screws used to secure the harness guide,
and move the guide out of the way. Figure 1
a.

Remove the securing screws (2).

b.

Unplug the connectors to all five (5) motors.

c.

Unplug the connector to the DADF Feed Clutch. PL 14.6

d.

Untwist the wire tie at the left end of the harness.

e.

Lift up the harness guide and move it toward you, carefully disengaging the wire
loom, as necessary, to move the guide out of the way. If the wire loom becomes a
problem, additional portions of the loom can be disconnected at the DADF PWB.

Figure 2 Baffle Solenoid

6.

7.

8.

Remove the Reg In 2 Chute.

a.

Remove the (2) securing screws (one at each end of the chute).

b.

Remove the Reg In 2 Chute.

Remove the Sensor Bracket.

a.

Remove the securing screw.

b.

Remove the Sensor Bracket.

c.

Disconnect the connector.

Remove the Lead Reg Sensor from the Sensor Bracket.

a.

Remove the screw.

b.

Remove the Lead Reg Sensor.

Replacement
1.

Rear Harness Guide

To install, carry out the removal steps in reverse order.

Figure 1 Rear Harness Guide

Repairs and Adjustments

REP 5.11, REP 5.12

05/16/05
4-84

Launch
DocuColor 250

4.

5.

6.

7.

8.

9.

Remove the Pre Registration Motor. PL 14.7

a.

Remove the spring.

b.

Remove the screws (3).

c.

Remove the Pre Registration (Pre Reg) Motor.

1
Baffle Solenoid. Note
the alignment marks
near lower right
bracket.

Remove the Registration Motor. PL 14.8

a.

Disconnect the connector.

b.

Remove the spring.

c.

Remove the screws (2).

d.

Remove the Registration Motor.

Remove the Left Counter Balance. PL 14.3

a.

Remove the (4) screws at the base of the Counter Balance.

b.

Remove the (2) screws securing the Bracket to the top of the Counter Balance.

c.

Remove the Left Counter Balance.

Remove the Reg Out Chute. PL 14.12

a.

Disconnect the connector.

b.

Remove the screws (4).

c.

Remove the Reg Out Chute.

Open the DADF Left Upper Cover. PL 14.5

a.

Slightly open the Feeder Upper Chute. PL 14.5

b.

Open the DADF Left Upper Cover.

Remove the Left Upper Cover.

a.

Remove (2) screws at the rear side of the DADF.

b.

Loosen (1) screw at the front side of the DADF.

c.

Remove the Left Upper Cover.

Figure 2 Baffle Solenoid

10. Remove the Baffle Solenoid at the front of the DADF. PL 14.7 Figure 2
a.

Disconnect the connector.

b.

Remove the (2) securing screws.

c.

Remove the Baffle Solenoid.

11. Remove the L/H Cover Interlock Switch, underneath the Baffle Solenoid.

NOTE: Observe the alignment of the mark on the solenoids lower right bracket with
the marks on the sheet metal of the DADF.

a.

Disconnect the connector by lifting the cover of the connector, with your finger nail or
a small, flat-bladed screwdriver, and gently pulling the wires toward you.

b.

Remove the (2) securing screws.

c.

Remove the L/H Cover Interlock Switch.

12. Remove the Reg In 2 Chute. PL 14.8

a.

Remove the (2) securing screws (one at each end of the chute).

b.

Remove the Reg In 2 Chute.

13. Remove the Sensor Bracket.

a.

Remove the securing screw.

b.

Remove the Sensor Bracket.

c.

Disconnect the connector.

14. Remove the pulley and bearing at the rear of the DADF.
a.

Remove the E-Ring. Small.

b.

Remove the pulley.

c.

Remove the E-Ring. Large.

d.

Remove the bearing.

15. Remove the bearing at the front of the DADF.

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05/16/05
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Repairs and Adjustments

REP 5.12

a.

Remove the E-Ring.

REP 5.13 DADF Exit Roll 1

b.

Remove the bearing.

Parts List on PL 14.10

Removal

16. Remove the Registration Roll.

Replacement
1.

WARNING

To install, carry out the removal steps in reverse order.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Takeaway Roll. REP 5.10

2.

Remove the Clutch Bracket, located above the DADF Feed Motor. PL 14.6 Figure 1
a.

Disconnect the connector.

b.

Remove the Tension Spring.

c.

Remove (2) securing screws. Note that the left most screw releases a Gear.

d.

Remove the Clutch Bracket.

1
Clutch Bracket.

Figure 1 Clutch Bracket

3.

Repairs and Adjustments

REP 5.12, REP 5.13

05/16/05
4-86

Remove the DADF Feed Motor.

a.

Disconnect the connector.

b.

Remove (2) securing screws.

c.

Remove the DADF Feed Motor.

Launch
DocuColor 250

4.

At the front of the copier/printer, disconnect the connector and remove (2) screws used to
secure the harness guide. Note that one screw is hidden behind the loom of wires. Figure
2

1
Invert Roll
Nip
Release

1
Harness Guide

Figure 3 Invert Roll Nip Release Solenoid

7.
Figure 2 Harness Guide
5.

Move the harness guide to the left.

6.

Remove the Invert Roll Nip/Release Solenoid. PL 14.11 Figure 3

8.

Remove the Link.

a.

Remove the screw (1).

b.

Remove the Tension Spring.

c.

Remove the Link.

Remove the Invert Chute. PL 14.12

a.

Disconnect the connector.

a.

Remove the C-Clip.

b.

Observe the alignment of the mark on the solenoids right bracket with the marks on
the sheet metal of the DADF.

b.

Remove the bearing.

c.

Remove the Invert Chute (moving it toward the front of the copier/printer).

c.

Loosen the screws (2).

d.

Remove the Invert Roll Nip/Release Solenoid.

9.

Remove the Inverter Exit Chute. PL 14.11

a.

Remove the screws (4).

b.

Remove the Inverter Exit Chute.

10. Loosen the (2) screws used to secure the DADF Exit Motor to loosen the tension before
removing the Exit Motor Belt.
a.

Loosen the screws (2).

b.

Push the DADF Exit Motor to the right.

c.

Remove the Exit Motor Belt.

11. Remove the Exit Roll 1.

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05/16/05
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a.

Remove the E-Ring.

b.

Remove the Pulley.

Repairs and Adjustments

REP 5.13

c.

Remove the E-Ring.

REP 5.14 DADF Exit Roll 2

d.

Remove the Bearing.

e.

Remove the E-Ring.

Parts List on PL 14.10

Removal

f.

Remove the Bearing.

g.

Remove the Exit Roll 1.

Replacement
1.

To install, carry out the removal steps in reverse order.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Takeaway Roll. REP 5.10

2.

Remove the Clutch Bracket, located above the DADF Feed Motor. PL 14.6 Figure 1
a.

Disconnect the connector.

b.

Remove the Tension Spring.

c.

Remove (2) securing screws. Note that the left most screw releases a Gear.

d.

Remove the Clutch Bracket.

1
Clutch Bracket

Figure 1 Clutch Bracket

3.

Repairs and Adjustments

REP 5.13, REP 5.14

05/16/05
4-88

Remove the DADF Feed Motor.

a.

Disconnect the connector.

b.

Remove (2) securing screws.

c.

Remove the DADF Feed Motor.

Launch
DocuColor 250

4.

At the front of the copier/printer, disconnect the connector and remove (2) screws used to
secure the harness guide. Note that one screw is hidden behind the loom of wires. Figure
2

1
Invert Roll
Nip Release
Solenoid

1
Harness Guide

Figure 3 Invert Roll Nip Release Solenoid

7.
Figure 2 Harness Guide
5.

Move the harness guide to the left.

6.

Remove the Invert Roll Nip/Release Solenoid. PL 14.11 Figure 3

8.

Remove the Link.

a.

Remove the screw (1).

b.

Remove the Tension Spring.

c.

Remove the Link.

Remove the Invert Chute. PL 14.12

a.

Disconnect the connector.

a.

Remove the C-Clip.

b.

Observe the alignment of the mark on the solenoids right bracket with the marks on
the sheet metal of the DADF.

b.

Remove the bearing.

c.

Remove the Invert Chute (moving it toward the front of the copier/printer).

c.

Loosen the screws (2).

d.

Remove the Invert Roll Nip/Release Solenoid.

9.

Remove the Inverter Exit Chute. PL 14.11

a.

Remove the screws (4).

b.

Remove the Inverter Exit Chute.

10. Loosen the (2) screws used to secure the DADF Exit Motor to loosen the tension before
removing the Exit Motor Belt.
a.

Loosen the screws (2).

b.

Push the DADF Exit Motor to the right.

c.

Remove the Exit Motor Belt.

11. Remove the Exit Gate Solenoid. PL 14.11

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05/16/05
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a.

Release the cable clamp.

b.

Disconnect the connector.

Repairs and Adjustments

REP 5.14

c.

Remove the screws (2).

REP 5.15 DADF Feed Roll

d.

Remove the Exit Gate Solenoid.

Parts List on PL 14.18

Removal

12. Remove the Gate Link Bracket.

a.

Remove the screws (2).

b.

Remove the Gate Link Bracket.

13. Remove the Tension Spring and Link.

14. Remove the Inverter Lower Gate. PL 14.11
a.

Remove the Inverter Lower Gate.

b.

Remove the bearing.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

15. Remove Exit Roll 2.

a.
b.

Remove the E-Ring.

Remove the Pulley.

c.

Remove the E-Ring.

d.

Remove the Bearing.

e.

Remove the E-Ring.

f.

Remove the Bearing.

g.

Remove Exit Roll 2.

2.

Remove the Feeder Upper Cover of the Feeder Upper Chute. PL 14.17
a.

Open the Feeder Upper Chute.

b.

Remove the (2) Tapping Screws.

c.

Remove the Feeder Upper Cover.

Disengage the Tension Spring from the DADF. Figure 1

NOTE: Observe the position of the Plate Spring, which rests on top of the spring.

Replacement
1.

To install, carry out the removal steps in reverse order.

1
Tension Spring
with Plate
Spring on top

Figure 1 Tension Spring with Plate Spring on top

3.

Repairs and Adjustments

REP 5.14, REP 5.15

05/16/05
4-90

Remove the rectangular, plastic Chute Guide from the underside of the Upper Feeder
Chute. Figure 2

Launch
DocuColor 250

REP 5.16 DADF Nudger Roll

Parts List on PL 14.18
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

2.

1
Plastic Chute

Remove the Feeder Upper Cover of the Feeder Upper Chute. PL 14.17
a.

Open the Feeder Upper Chute.

b.

Remove the (2) Tapping Screws.

c.

Remove the Feeder Upper Cover.

Disengage the Tension Spring from the DADF. Figure 1

NOTE: Observe the position of the Plate Spring, which rests on top of the spring.

1
Tension Spring
with Plate
Spring on top

Figure 2 Plastic Chute

4.

Remove the KL-Clip from the rear (large gear end) of the Feed Shaft.

5.

Disengage the Sleeve Bearing by sliding it on the Feed Shaft toward the front of the
DADF.

6.

Remove the KL-Clip from the front (roller end) of the Feed Shaft.

7.

Disengage the Sleeve Bearing by sliding it on the Feed Shaft toward the back of the
DADF.

8.

Remove the Feeder/Nudger Roll Component.

9.

Remove the KL-Clip on the Feed Roll.

10. Remove the Feed Roll.

a.

Remove the Feed Shaft.

b.

Remove the Feed Roll.

Figure 1 Tension Spring with Plate Spring on top

Replacement
1.

3.

To install, carry out the removal steps in reverse order.

2.

Install the Feed Roll with the clutch end facing the Feed Shaft.

3.

When reinstalling the Tension Spring, make sure to place the Plate Spring on top of the
Tension Spring.

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05/16/05
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Remove the rectangular, plastic Chute Guide from the underside of the Upper Feeder
Chute. Figure 2

Repairs and Adjustments

REP 5.15, REP 5.16

REP 5.17 DADF Platen Exit Sensor

Parts List on PL 14.22
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Open the Feeder Upper Chute. PL 14.5

2.

Remove the Guide Upper Chute. PL 14.12

3.

Plastic Chute

a.

Open the Invert Chute.

b.

Remove (2) screws securing the Guide Upper Chute.

c.

Remove the Guide Upper Chute.

Remove the Platen Exit Sensor Bracket (the lower of the two visible brackets). Figure 1
a.

Remove the securing screw (1).

b.

Lift the bracket up and out to reveal the attached Platen Exit Sensor.

1
Platen Exit Sensor
Bracket

Figure 2 Plastic Chute

4.

Remove the KL-Clip from the rear (large gear end) of the Feed Shaft.

5.

Disengage the Sleeve Bearing by sliding it on the Feed Shaft toward the front of the
DADF.

6.

Remove the KL-Clip from the front (roller end) of the Feed Shaft.

7.

Disengage the Sleeve Bearing by sliding it on the Feed Shaft toward the back of the
DADF.

8.

Remove the Feeder/Nudger Roll Component.

9.

Remove the KL-Clip on the Nudger Roll.

10. Remove the Nudger Roll.

a.

Remove the Nudger Shaft.

b.

Remove the Nudger Roll.

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

Install the Nudger Roll with the clutch end facing the Nudger Shaft.

3.

When reinstalling the Tension Spring, make sure to place the Plate Spring on top of the
Tension Spring.

Repairs and Adjustments

REP 5.16, REP 5.17

Figure 1 Platen Sensor Bracket

4.

05/16/05
4-92

Remove the Platen Exit Sensor from the Sensor Bracket.

a.

Disconnect the connector.

b.

Remove the screw (1).

c.

Remove the Platen Exit Sensor.

Launch
DocuColor 250

Replacement

REP 5.18 DADF Invert Sensor

1.

Parts List on PL 14.22

Removal

To install, carry out the removal steps in reverse order.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine
1.

Open the Feeder Upper Chute. PL 14.5

2.

Remove the Guide Upper Chute. PL 14.12

3.

a.

Open the Invert Chute.

b.

Remove (2) screws securing the Guide Upper Chute.

c.

Remove the Guide Upper Chute.

Remove the Invert Sensor Bracket (the upper of the two visible brackets). Figure 1
a.

Remove the securing screw (1).

b.

Lift the bracket up and out to reveal the attached Invert Sensor.

1
Invert Sensor Bracket

Figure 1 Invert Sensor Bracket

4.

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DocuColor 250

05/16/05
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Remove the Invert Sensor from the Sensor Bracket.

a.

Disconnect the connector.

b.

Remove the screw (1).

c.

Remove the Invert Sensor.

Repairs and Adjustments

REP 5.17, REP 5.18

Replacement

REP 5.19 DADF Exit Sensor 1

1.

Parts List on PL 14.23

Removal

To install, carry out the removal steps in reverse order.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Takeaway Roll. REP 5.10

2.

Remove the Clutch Bracket, located above the DADF Feed Motor. PL 14.6 Figure 1
a.

Disconnect the connector.

b.

Remove the Tension Spring.

c.

Remove (2) securing screws. Note that the left most screw releases a Gear.

d.

Remove the Clutch Bracket.

1
Clutch Bracket

Figure 1 Clutch Bracket

3.

Repairs and Adjustments

REP 5.18, REP 5.19

05/16/05
4-94

Remove the DADF Feed Motor.

a.

Disconnect the connector.

b.

Remove (2) securing screws.

c.

Remove the DADF Feed Motor.

Launch
DocuColor 250

4.

At the front of the copier/printer, disconnect the connector and remove (2) screws used to
secure the harness guide. Note that one screw is hidden behind the loom of wires. Figure
2

1
Invert Roll
Nip
Release
Solenoid

1
Harness Guide

Figure 3 Invert Roll Nip Release Solenoid

7.
Figure 2 Harness Guide
5.

Move the harness guide to the left.

6.

Remove the Invert Roll Nip/Release Solenoid. PL 14.11 Figure 3

8.

Remove the Link.

a.

Remove the screw (1).

b.

Remove the Tension Spring.

c.

Remove the Link.

Remove the Invert Chute. PL 14.12

a.

Disconnect the connector.

a.

Remove the C-Clip.

b.

Observe the alignment of the mark on the solenoids right bracket with the marks on
the sheet metal of the DADF.

b.

Remove the bearing.

c.

Remove the Invert Chute (moving it toward the front of the copier/printer).

c.

Loosen the screws (2).

d.

Remove the Invert Roll Nip/Release Solenoid.

9.

Remove the Inverter Exit Chute. PL 14.11

a.

Remove the screws (4).

b.

Remove the Inverter Exit Chute.

10. Remove the Sensor Bracket.

a.

Remove the screw (1).

b.

Remove the Sensor Bracket.

11. Disconnect the connector to the DADF Exit Sensor 1. As shown on the Parts List, this
sensor is attached to the side of the bracket that features two holes only (with no extra
metal notches or cutouts).
12. Remove the DADF Exit Sensor 1.
a.

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05/16/05
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Remove the screw (1).

Repairs and Adjustments

REP 5.19

b.

REP 5.20 DADF Exit Sensor 2

Remove the DADF Exit Sensor 1.

Replacement
1.

Parts List on PL 14.23

Removal

To install, carry out the removal steps in reverse order.

NOTE: If you completely removed the Sensor Bracket from the DADF, and disconnected
both connectors, connect the Blue connector to the DADF Exit Sensor 1, and the White
connector to the DADF Exit Sensor 2.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Takeaway Roll. REP 5.10

2.

Remove the Clutch Bracket, located above the DADF Feed Motor. PL 14.6 Figure 1
a.

Disconnect the connector.

b.

Remove the Tension Spring.

c.

Remove (2) securing screws. Note that the left most screw releases a Gear.

d.

Remove the Clutch Bracket.

1
Clutch Bracket

Figure 1 Clutch Bracket

3.

Repairs and Adjustments

REP 5.19, REP 5.20

05/16/05
4-96

Remove the DADF Feed Motor.

a.

Disconnect the connector.

b.

Remove (2) securing screws.

c.

Remove the DADF Feed Motor.

Launch
DocuColor 250

4.

At the front of the copier/printer, disconnect the connector and remove (2) screws used to
secure the harness guide. Note that one screw is hidden behind the loom of wires. Figure
2

1
Invert Roll
Nip Release
Solenoid

1
Harness Guide

Figure 3 Invert Roll Nip Release Solenoid

7.
Figure 2 Harness Guide
5.

Move the harness guide to the left.

6.

Remove the Invert Roll Nip/Release Solenoid. PL 14.11 Figure 3

8.

Remove the Link.

a.

Remove the screw (1).

b.

Remove the Tension Spring.

c.

Remove the Link.

Remove the Invert Chute. PL 14.12

a.

Disconnect the connector.

a.

Remove the C-Clip.

b.

Observe the alignment of the mark on the solenoids right bracket with the marks on
the sheet metal of the DADF.

b.

Remove the bearing.

c.

Remove the Invert Chute (moving it toward the front of the copier/printer).

c.

Loosen the screws (2).

d.

Remove the Invert Roll Nip/Release Solenoid.

9.

Remove the Inverter Exit Chute. PL 14.11

a.

Remove the screws (4).

b.

Remove the Inverter Exit Chute.

10. Remove the Sensor Bracket.

a.

Remove the screw (1).

b.

Remove the Sensor Bracket.

11. Disconnect the connector to the DADF Exit Sensor 2. As shown on the Parts List, this
sensor is attached to the side of the bracket that features both mounting holes and extra
metal notches or cutouts).
12. Remove the DADF Exit Sensor 2.
a.

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Remove the screw (1).

Repairs and Adjustments

REP 5.20

b.

REP 5.21 DADF Reg Sensor

Remove the DADF Exit Sensor 2.

Replacement
1.

Parts List on PL 14.25

Removal

To install, carry out the removal steps in reverse order.

NOTE: If you completely removed the Sensor Bracket from the DADF, and disconnected
both connectors, connect the Blue connector to the DADF Exit Sensor 1, and the White
connector to the DADF Exit Sensor 2.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the DADF Front Cover. REP 5.3

2.

Remove the DADF Rear Cover. REP 5.3

3.

Remove the DADF Left Lower Cover. REP 5.3

4.

From the center of the Reg Out Chute, revealed when the DADF Left Lower Cover was
removed, remove the Sensor Bracket. Figure 1
a.

Remove the screw (1).

b.

Remove the Sensor Bracket.

1
DADF Reg
Sensor Bracket

Figure 1 DADF Reg Sensor Bracket

5.

Repairs and Adjustments

REP 5.20, REP 5.21

05/16/05
4-98

Remove the DADF Reg Sensor from the Sensor Bracket.

a.

Disconnect the connector.

b.

Remove the screw (1).

c.

Remove the DADF Reg Sensor.

Launch
DocuColor 250

Replacement

REP 5.22 DADF Retard Roll

1.

Parts List on PL 14.26

Removal

To install, carry out the removal steps in reverse order.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Open the Feeder Upper Chute. PL 14.5

2.

Remove the Feeder Lower Chute.

3.

a.

Remove the securing screws (4).

b.

Remove the Feeder Lower Chute.

With the Chutes flat side down on a cushioned surface, remove the screw on the Bracket
securing the Retard Roll Housing assembly to the Chute. Figure 1

1
Retard Roll Housing

Figure 1 Retard Roll Housing

4.

Invert the Housing assembly, then locate and remove the KL-Clip securing the Retard
Roll Shaft.

5.

Slide the Retard Roll Shaft to the right and remove the Retard Roll.

Replacement
1.

Launch
DocuColor 250

05/16/05
4-99

To install, carry out the removal steps in reverse order.

Repairs and Adjustments

REP 5.21, REP 5.22

NOTE: After resecuring the Retard Roll Housing assembly to the Chute, verify that the
Tension Spring is still attached to both the Bracket and the Retard Roll Housing. To verify
spring action, hold the Lower Feeder Chute in one hand, while gently pushing upwards on
the Retard Roll with the other hand.

REP 5.23 DADF Platen Exit Roll

Parts List on PL 14.9
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the DADF. REP 5.1

2.

Remove the DADF Front Cover. REP 5.3

3.

Remove the DADF Rear Cover. REP 5.3

4.

At the rear of the DADF, remove the (2) screws used to secure the harness guide and
move the harness guide toward you. Figure 1
a.

Remove the securing screws (2).

b.

Unplug the connectors to all five (5) motors.

c.

Unplug the connector to the DADF Feed Clutch. PL 14.6

d.

Untwist the wire tie at the left end of the harness.

e.

Lift up the harness guide and move it toward you, carefully disengaging the wire
loom, as necessary, to move the guide out of the way. If the wire loom becomes a
problem, additional portions of the loom can be disconnected at the DADF PWB.

1
Rear Harness Guide
Figure 1 Rear Harness Guide
Repairs and Adjustments

REP 5.22, REP 5.23

05/16/05
4-100

Launch
DocuColor 250

5.

6.

7.

8.
9.

Remove the Pre Registration Motor. PL 14.7

a.

Remove the spring.

b.

Remove the screws (3).

c.

Remove the Pre Registration (Pre Reg) Motor.

Remove the Registration Motor. PL 14.8

a.

Disconnect the connector.

b.

Remove the spring.

c.

Remove the screws (2).

d.

Remove the Registration Motor.

Remove the Left Counter Balance. PL 14.3

a.

Remove the (4) screws at the base of the Counter Balance.

b.

Remove the (2) screws securing the Bracket to the top of the Counter Balance.

c.

Remove the Left Counter Balance.

Open the Feeder Upper Chute. PL 14.5

Remove the Feeder Lower Chute.
a.

Remove the securing screws (4).

b.

Remove the Feeder Lower Chute.

10. Remove the pulley and bearing attached to the Takeaway Roll at the rear of the DADF. PL
14.7
a.

Remove the E-Ring.

b.

Remove the pulley.

c.

Remove the R-Ring.

d.

Remove the bearing.

1
Clutch Bracket

11. Remove the bearing attached to the Takeaway Roll at the front of the DADF.
a.

Remove the KL-Clip.

b.

Remove the bearing.

Figure 2 Clutch Bracket

14. Remove the DADF Feed Motor.

12. Remove the Takeaway Roll.

a.

Disconnect the connector.

13. Remove the Clutch Bracket. PL 14.6 Figure 2

b.

Remove the screws (2).

c.

Remove the DADF Feed Motor.

a.
b.

Disconnect the connector.

Remove the spring.

c.

Remove the screws (2).

d.

Remove the Clutch Bracket.

Launch
DocuColor 250

15. At the front of the copier/printer, disconnect the connector and remove (2) screws used to
secure the harness guide. Note that one screw is hidden behind the loom of wires. Figure
3

05/16/05
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Repairs and Adjustments

REP 5.23

1
1

Invert Roll
Nip Release
Solenoid

Harness Guide

Figure 4 Invert Roll Nip Release Solenoid

Figure 3 Harness Guide

18. Remove the Link.

16. Move the harness guide to the left.

17. Remove the Invert Roll Nip/Release Solenoid. PL 14.11 Figure 4
a.

Disconnect the connector.

b.

Observe the alignment of the mark on the solenoids right bracket with the marks on
the sheet metal of the DADF.

a.

Remove the screw (1).

b.

Remove the Tension Spring.

c.

Remove the Link.

19. Remove the Invert Chute. PL 14.12

c.

Loosen the screws (2).

a.

Remove the C-Clip.

d.

Remove the Invert Roll Nip/Release Solenoid.

b.

Remove the bearing.

c.

Remove the Invert Chute (moving it toward the front of the copier/printer).

20. Remove the Inverter Exit Chute. PL 14.11

a.

Remove the screws (4).

b.

Remove the Inverter Exit Chute.

21. Remove the Invert Drive Roll. PL 14.6

Repairs and Adjustments

REP 5.23

05/16/05
4-102

a.

Remove the pulley while releasing the hook.

b.

Remove the E-Ring.

c.

Remove the bearing.

d.

Remove the E-Ring.

e.

Remove the bearing.

f.

Remove the Invert Drive Roll.

Launch
DocuColor 250

22. Loosen the (2) screws used to secure the DADF Exit Motor to loosen the tension before
removing the Exit Motor Belt. PL 14.10

b.

Remove the Gate Link Bracket.

26. Remove the Tension Spring and Link.

a.

Loosen the screws (2).

b.

Push the DADF Exit Motor to the right.

a.

Remove the Inverter Lower Gate.

c.

Remove the Exit Motor Belt.

b.

Remove the bearing.

23. Remove the Exit Roll 1.

27. Remove the Inverter Lower Gate. PL 14.11

28. Remove Exit Roll 2.

a.

Remove the E-Ring.

a.

Remove the E-Ring.

b.

Remove the Pulley.

b.

Remove the Pulley.

c.

Remove the E-Ring.

c.

Remove the E-Ring.

d.

Remove the Bearing.

d.

Remove the Bearing.

e.

Remove the E-Ring.

e.

Remove the E-Ring.

f.

Remove the Bearing.

f.

Remove the Bearing.

g.

Remove the Exit Roll 1.

g.

Remove Exit Roll 2.

24. Remove the Exit Gate Solenoid. PL 14.11 Figure 5

a.

Release the cable clamp.

b.

Disconnect the connector.

c.

Remove the screws (2).

d.

Remove the Exit Gate Solenoid.

29. Disconnect the connectors to the DADF Exit Sensor 1 and the DADF Exit Sensor 2.
NOTE: For reference purposes, the Blue connector is connected to the DADF Exit Sensor 1, and the White connector is connected to the DADF Exit Sensor 2.
30. Remove the Exit Upper Chute. PL 14.23
a.

Remove the screws (4).

b.

Remove the Exit Upper Chute.

31. Remove the Guide Upper Chute. PL 14.12

a.

Open the Invert Chute.

Exit Gate
Solenoid

b.

Remove (2) screws securing the Guide Upper Chute.

c.

Remove the Guide Upper Chute.

32. Remove the Guide Chute. PL 14.22

a.

Remove the Tapping Screws (4).

b.

Remove the Guide Chute.

33. Disconnect (2) connectors connected to the Guide Chute. PL 14.22

a.

Disconnect the Platen Exit Sensor, which is the lower of the two sensors.

b.

Disconnect the Invert Sensor, which is the upper of the two sensors.

34. At the left rear of the DADF, where the Left Counter Balance was removed, remove the
Belt from the Pulley. PL 14.9
a.

Loosen the screw (1) of the Tension Bracket.

b.

Slide the Tension Bracket up.

c.

Remove the belt from the pulley.

35. Loosen the Platen Motor tension.

a.

Loosen the screws (2) used to secure the Platen Motor.

b.

Detach the Platen Spring.

c.

Move the Platen Motor to release belt tension.

36. Remove the Pulley and the Shoulder Screw.

Figure 5 Exit Gate Solenoid
25. Remove the Gate Link Bracket.
a.

Remove the screws (2).

Launch
DocuColor 250

a.

Remove the E-Ring.

b.

Remove the Pulley.

c.

Remove the Shoulder Screw.

37. Remove the Registration Roll Pulley. PL 14.8

05/16/05
4-103

Repairs and Adjustments

REP 5.23

a.

Remove the E-Ring.

REP 5.24 Opening / Closing the IIT Frame

b.

Remove the Pulley.

Parts List on PL 13.1

Removal

38. At the rear of the DADF, remove the Platen Rear Link from the shaft and remove the bearing.
a.

Remove the Platen Rear Link from the shaft.

b.

Remove the E-Ring.

c.

Remove the bearing.

39. At the front of the DADF, remove the Platen Front Link from the shaft.
a.

Remove the spring.

b.

Remove the E-Ring.

c.

Remove the Platen Front Link from the shaft.

40. Remove the bearing.

a.

Remove the E-Ring.

b.

Remove the bearing.

41. Remove the Platen Exit Roll.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Detach the Finisher (REP 12.50).

2.

Remove the Finisher Docking Plate (PL 21.3).

3.

Remove the Tray Assembly and UI. (REP 4.1).

4.

Remove Tray 5 / Bypass (REP 7.14).

5.

Disconnect the HCF connector and remove the Left Upper Cover (PL 12.2).

6.

Remove the IIT Front Cover (Figure 1).

Replacement

To install, carry out the removal steps in reverse order.

Remove screws (2)

1
Loosen screws (2) and the IIT Front Cover
Figure 1 Removing the IIT Front Cover
7.

Repairs and Adjustments

REP 5.23, REP 5.24

05/16/05
4-104

Remove the IIT Left Cover (Figure 2).

Launch
DocuColor 250

Remove screws (4)

Remove screws (6) and

the UI Support Bracket
Figure 3 Removing the UI Support Bracket

Figure 2 Removing the IIT Left Cover

8.

Remove the UI Support Bracket (Figure 3).

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DocuColor 250

9.

05/16/05
4-105

Remove the IIT Right Cover (Figure 4).

Repairs and Adjustments

REP 5.24

1
Loosen
screws (2)

2
Remove the Right Upper
Cover (2 screws)

Remove the Right Rear

Upper Cover (2 screws)

Remove screws (2) and

the IIT Right Cover

Figure 5 Removing the Right Rear Upper Cover and the Right Upper Cover

Figure 4 Removing the IIT Right Cover

10. Remove the Right Rear Upper Cover and the Right Upper Cover (Figure 5).

Repairs and Adjustments

REP 5.24

11. Remove the Lift Arm used to open/close the IIT Housing (Figure 6).

05/16/05
4-106

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DocuColor 250

Remove the Lift Arm

Disconnect connector and release

harness from clips

3
Remove the Stoppers
(2) (2 screws)

2
Attach the Arm
Shaft
Figure 6 Removing the Lift Arm
12. Prepare to open the IIT Frame (Figure 7).

Figure 7 Preparing to open the IIT Frame

13. Using the Arm Shaft, lift up the IIT Frame.
14. Secure the IIT Housing using the Brace Shaft (Figure 8).

Launch
DocuColor 250

05/16/05
4-107

Repairs and Adjustments

REP 5.24

REP 5.25 IIT Lens Cover

Parts List on PL 13.4
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1
Secure the IIT Housing
with the Brace Shaft

1.

Secure the DADF in the service position. REP 5.2

2.

Undock the finisher, if present.

3.

a.

Open the finisher front door.

b.

Release the securing latch.

c.

Disconnect the connector to the copier/printer.

d.

Roll the finisher away from the right side of the copier/printer.

Remove the IIT Right Cover. PL 13.2

a.

Remove (4) securing screws.

b.

Remove the IIT Right Cover.

4.

Remove the Right Plate. PL 13.4

5.

Remove the Platen Glass by lifting it up from the right side. PL 13.4

6.

Loosen the Lens Cover screws (10).

Lock the Brace Shaft in place by sliding the Locking

Bracket to the right and secure with screw

7.

Slide the cover to the left to disengage it from its securing screws.

8.

Carefully lift the cover up and out to remove.

Replacement

Figure 8 Securing the IIT Housing with the Brace Shaft

1.
15. After securing the IIT Frame with the Brace Shaft, remove the Arm Shaft used to lift the IIT
Frame.

Carefully lower the Lens Cover in place, making sure to slide the left rear flange underneath the wire running to APS Sensor 2.

2.

Slide the Lens Cover to the right to engage all (10) securing screws.

Replacement

3.

Install the securing screws in the order shown in the figure. Figure 1

1.

To install, perform the removal steps in reverse order.

Repairs and Adjustments

REP 5.24, REP 5.25

05/16/05
4-108

a.

Install the (4) screws indicated in the figure first and secure them in the order shown.

b.

Install the remaining (6) screws and secure them (preferably in a crisscross pattern).

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DocuColor 250

REP 5.26 IIT Registration Sensor

Parts List on PL 13.6
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

Secure this
screw second.

Secure this
screw fourth

1.

Raise the DADF to the fully open position.

2.

Remove the IIT Rear Cover. PL 13.2

3.

4.

Secure this
screw first.

Secure this
screw third.

a.

Remove (4) securing screws.

b.

Remove the IIT Rear Cover.

Remove the Top Rear Cover 2. PL 13.1

a.

Slide the cover out to the rear of the copier/printer. There are no screws to remove.

b.

Remove the Top Rear Cover 2.

Remove the IIT Registration Sensor Bracket. Figure 1

a.

Remove the securing screw (1).

b.

Remove the Sensor Bracket.

Figure 1 Lens Cover Screw Securing Sequence

4.

Reinstall the Platen Glass. PL 13.4

5.

Reinstall the Right Plate. PL 13.4

6.

Reinstall the IIT Right Cover. PL 13.2

7.

Return the DADF to the normal operating position.

1
Sensor Bracket

Figure 1 IIT Registration Sensor Bracket

5.

Detach the IIT Registration Sensor from the Sensor Bracket. Figure 2
a.

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DocuColor 250

05/16/05
4-109

Disconnect the connector and detach the sensor from the bracket.
Repairs and Adjustments

REP 5.25, REP 5.26

REP 5.27 Platen Angle Sensor

Parts List on PL 13.6
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Raise the DADF to the fully open position.

2.

Undock the finisher, if present.

3.

4.

5.

a.

Open the finisher front door.

b.

Release the securing latch.

c.

Disconnect the connector to the copier/printer.

d.

Roll the finisher away from the right side of the copier/printer.

Remove the IIT Right Cover. PL 13.2

a.

Remove (4) securing screws.

b.

Remove the IIT Right Cover.

Disconnect the Actuator. Figure 1

a.

Remove the securing screw.

b.

Disconnect the Actuator.

Remove the Platen Angle Sensor. Figure 1

a.

Disconnect the Connector.

b.

Remove the Platen Angle Sensor.

Figure 2 IIT Registration Sensor

Replacement
1.

To install, perform the removal steps in reverse order.

Repairs and Adjustments

REP 5.26, REP 5.27

05/16/05
4-110

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DocuColor 250

REP 5.28 CCD Flexible Print Cable

Parts List on PL 13.6
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Secure the DADF in the service position. REP 5.2

2.

Remove the Lens Cover. REP 5.25

3.

Remove the Lens Assembly. REP 5.29

4.

Remove the Gasket Bracket. Figure 1

5.

a.

Remove the (2) securing Screws (Blue).

b.

Remove the Gasket Bracket.

Remove the CCD Flexible Print Cable. Figure 1

a.

Remove the securing screws (4).

b.

Peel off the double-sided tape.

c.

Pull the bracket toward you and disconnect the connector.

1
Actuator

2
Platen Angle Sensor

Figure 1 Actuator and Platen Angle Sensor

Replacement
1.

Gasket Bracket

To install, perform the removal steps in reverse order.

Figure 1 CCD Flexible Print Cable

Replacement
1.

Launch
DocuColor 250

05/16/05
4-111

To install, perform the removal steps in reverse order.

Repairs and Adjustments

REP 5.27, REP 5.28

REP 5.29 IIT Lens Assembly

REP 5.30 IPS Fan

Parts List on PL 13.6

Removal

Parts List on PL 13.6

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Secure the DADF in the service position. REP 5.2

1.

Raise the DADF to the fully open position.

2.

Remove the Lens Cover. REP 5.25

2.

Remove the IIT Rear Cover. PL 13.2

3.

Move the APS Sensors 1 and 2 out of the way by removing (2) screws. (Leave the connectors connected.) PL 13.4

4.

Remove the Lens Assembly. Figure 1

3.

a.

Remove (4) securing screws.

b.

Remove the IIT Rear Cover.

Remove the Top Rear Cover 2. PL 13.1

a.

When replacing: Remove the Conductor Plate. PL 13.4

a.

Slide the cover out to the rear of the copier/printer. There are no screws to remove.

b.

Disconnect the CCD Flexible Print Cable from the Lens Assembly.

b.

Remove the Top Rear Cover 2.

c.

Remove the screws (4).

d.

Remove the Lens Assembly.

4.

Remove the IPS Fan from the centrally-located Duct at the rear of the IIT.
a.

Disconnect the connector to the fan.

b.

Disengage the (3) plastic clips on the Duct.

c.

Separate the top portion of the Duct from the bottom portion.

APS Sensors

d.

Observe the fan direction before removal, then remove the IPS Fan.

Replacement
1.

To install, perform the removal steps in reverse order.

3
Conductor Plate

2
CCD Flexible
Print Cable

Figure 1 IIT Lens Assembly

Replacement
1.

To install, perform the removal steps in reverse order.

2.

Check the Optical Axis Alignment

Repairs and Adjustments

REP 5.29, REP 5.30

05/16/05
4-112

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DocuColor 250

REP 5.31 Lamp Fan

REP 5.32 CCD Fan

Parts List on PL 13.6

Removal

Parts List on PL 13.6

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Raise the DADF to the fully open position.

1.

Secure the DADF in the service position. REP 5.2

2.

Remove the Tray Assembly, and attached UI, from the left side of the copier/printer. PL
17.2

2.

Remove the Lens Cover. REP 5.25

a.
b.

3.

3.

Remove the CCD Fan. Figure 1

Disconnect (2) screws securing the UI cable connector to the left side of the copier/
printer and unplug the connector.

a.

Disconnect the Connector.

b.

Release the clamps to remove the wire harness.

Remove (2) Thumb Screws from the underside of the Tray Assembly, where the
Tray Assembly meets the left side of the copier/printer.

c.

Remove the screws (2).

d.

Remove the CCD Fan.

c.

Remove (1) screw each from the center of the left and right support brackets on the
underside of the Tray Assembly.

d.

Lift the Tray Assembly up to remove.

e.

Place the Tray Assembly out of the way on a flat surface.

Remove the IIT Left Cover. PL 13.1

a.

Remove (4) securing screws.

b.

Remove the IIT Left Cover.

4.

At the upper, left rear corner of the copier/printer, disconnect the Lamp Fan connector and
unhook the wire harness.

5.

Observe the fan direction before removal, then remove the Lamp Fan.

1
Connector

Replacement
1.

To install, perform the removal steps in reverse order.

2
Clamps

CCD Fan

Screws

Figure 1 CCD Fan and wire harness

Launch
DocuColor 250

05/16/05
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Repairs and Adjustments

REP 5.31, REP 5.32

4.

Detach the CCD Fan from the Fan Bracket. Figure 2

REP 5.33 Carriage Motor

a.

Release the clamps (2) to remove the wire harness.

b.

Detach the CCD Fan from the Fan Bracket.

Parts List on PL 13.7

Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.
2.

3.

Secure the DADF in the service position. REP 5.2

Remove the IIT Rear Cover. PL 13.2
a.

Remove (4) securing screws.

b.

Remove the IIT Rear Cover.

Remove the Top Rear Cover 2. PL 13.1

a.

Slide the cover out to the rear of the copier/printer. There are no screws to remove.

b.

Remove the Top Rear Cover 2.

4.

Remove the Rear Upper Cover (of the copier/printer). PL 12.2

5.

Disconnect the Carriage Motor connector at the rear of the IPS. Figure 1
a.

Disconnect the connector.

b.

Release the (3) clamps to disengage the wire harness.

1
1

Clamps

Carriage Motor
connector

Figure 2 CCD Fan and Fan Bracket

Replacement
1.

To install, carry out the removal steps in reverse order.

Figure 1 Carriage Motor connector

6.

Remove the Motor Guard. Figure 2

a.

Repairs and Adjustments

REP 5.32, REP 5.33

05/16/05
4-114

Remove (2) securing screws.

Launch
DocuColor 250

b.

Remove the Motor Guard.

2
Carriage Motor

1
Motor Guard

Figure 3 Carriage Motor Belt and Pulley

Figure 2 Carriage Motor Guard

7.

Remove the (2) screws securing the Carriage Motor from the front.

8.

Remove the Carriage Motor from the rear.

a.

Remove the Tension Spring.

b.

Unhook the Belt from the Pulley.

c.

Remove the Carriage Motor and its attached wire harness.

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

Route the Pulley on the Belt when installing the Carriage Motor. Figure 3
a.

Belt

b.

Pulley

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05/16/05
4-115

Repairs and Adjustments

REP 5.33

REP 5.34 Full Rate Carriage

7.

Parts List on PL 13.7

Removal

Remove the Full Rate Carriage. Figure 2

a.

Rotate the Full Rate Carriage in the direction of the arrows.

b.

Remove the Full Rate Carriage.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Secure the DADF in the service position. REP 5.2

2.

Undock the finisher, if present.

3.

a.

Open the finisher front door.

b.

Release the securing latch.

c.

Disconnect the connector to the copier/printer.

d.

Roll the finisher away from the right side of the copier/printer.

Remove the IIT Right Cover. PL 13.2

a.

Remove (4) securing screws.

b.

Remove the IIT Right Cover.

4.

Remove the Right Plate. PL 13.4

5.

Remove the Platen Glass by lifting it up from the right side. PL 13.4

6.

Remove the screws used to secure the Carriage Cable at the notch in the IIT frame. Figure 1
a.

Move the Full Rate Carriage to the notch in the IIT Frame.

b.

Remove the screws (Blue 2).

Figure 2 Full Rate Carriage removal

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

Adjust the position of the Full Rate/Half Rate Carriages. ADJ 5.8

Figure 1 Full Rate Carriage securing screws

Repairs and Adjustments

REP 5.34

05/16/05
4-116

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REP 5.35 Rear Carriage Cable

Parts List on PL 13.7
Removal
NOTE: The coatings of the Carriage Cable at the front and rear are different.

Front: Black

Rear: Silver

NOTE: This procedure describes the installation and removal procedures for the Rear Carriage Cable only.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
NOTE: The Front and Rear Carriage Cables must be installed separately.
1.

Secure the DADF in the service position. REP 5.2

2.

Undock the finisher, if present.

3.

4.

a.

Open the finisher front door.

b.

Release the securing latch.

c.

Disconnect the connector to the copier/printer.

d.

Roll the finisher away from the right side of the copier/printer.

1
Mark the front
support position

Remove the IIT Right Cover. PL 13.2

a.

Remove (4) securing screws.

b.

Remove the IIT Right Cover.

Figure 1 Marking the front support position

Remove the Right Plate. PL 13.4

5.

Remove the Platen Glass by lifting it up from the right side. PL 13.4

6.

Remove the Tray Assembly, and attached UI, from the left side of the copier/printer. PL
17.2
a.

7.

8.

Disconnect (2) screws securing the UI cable connector to the left side of the copier/
printer and unplug the connector.

b.

Remove (2) Thumb Screws from the underside of the Tray Assembly, where the
Tray Assembly meets the left side of the copier/printer.

c.

Remove (1) screw each from the center of the left and right support brackets on the
underside of the Tray Assembly.

d.

Lift the Tray Assembly up to remove.

e.

Place the Tray Assembly out of the way on a flat surface.

a.

Remove the screw.

b.

Remove the Support.

c.

Remove the CVT Platen Glass.

Remove the IIT Left Cover. PL 13.1

a.

Remove (4) securing screws.

b.

Remove the IIT Left Cover.

Remove the IIT Front Cover. PL 13.1

a.

b.
9.

10. Remove the CVT Platen Glass. PL 13.4 Figure 2

Remove (4) securing screws.

Top (2) screws.

Front (2) screws, located behind the front Toner Cartridge Cover. PL 6.2

Remove the IIT Front Cover.

Mark the installation position of the Front Support. PL 13.4 Figure 1

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Repairs and Adjustments

REP 5.35

Figure 2 Removing the CVT Platen Glass

11. Take out the Full Rate Carriage from the IIT Frame. REP 5.34

Figure 3 Position the Half Rate Carriage

NOTE: The Slide Cable Connector can stay connected.

13. Remove the Carriage Cable. Figure 4

12. Move the Half Rate Carriage until the Carriage Cable ball of the capstan pulley is positioned according to the Conditions (a) and (b) described below. Figure 3
a.

b.

a.

Remove the Tension Spring.

b.

Detach the Carriage Cable from the Tension Spring.

Turns of the Carriage Cable.

c.

Remove the ball from the groove.

Front: 3 Turns

d.

Remove the Carriage Cable.

Rear: 2 Turns

The ball is on top.

Repairs and Adjustments

REP 5.35

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2
Clip

1
Ball

Figure 5 Inserting Carriage Cable Ball into Capstan Pulley

Figure 4 Removing the Carriage Cable

Replacement
1.

2.

Wind the Clip end of the Carriage Cable for 3.5 turns. Figure 6

Insert the Carriage Cable into the Capstan Pulley. Figure 5

a.

Wind the Clip end of the Carriage Cable on the Capstan Pulley for 3.5 turns.

a.

b.

Secure the Carriage Cable at the Clip end with tape.

Insert the ball into the Capstan Pulley.

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Repairs and Adjustments

REP 5.35

Figure 7 Winding Ball end of Carriage Cable on Capstan Pulley

Figure 6 Winding Clip end of Carriage Cable on Capstan Pulley

3.

Wind the Ball end of the Carriage Cable on the Capstan Pulley for 2.5 turns. Figure 7
a.

Wind the Ball end of the Carriage Cable on the Capstan Pulley for 2.5 turns.

b.

Tape the cable, wound on the Capstan Pulley, to prevent it from loosening.

Repairs and Adjustments

REP 5.35

05/16/05
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NOTE: The following figure shows the respective number of turns of the Carriage
Cable at the front and rear. Figure 8

Figure 9 Installing Ball end of Carriage Cable

5.

Install the Clip end of the Carriage Cable. Figure 10

a.

Hang the Carriage Cable on the pulley. (From bottom to top.)

b.

Hang it on the smaller pulley on the Half Rate Carriage. (From bottom to top.)

c.

Hang the Carriage Cable on the stud. (From bottom to top.)

d.

Attach the Tension Spring to the Clip of the Carriage Cable.

e.

Hook the Tension Spring to the IIT Frame.

Figure 8 Carriage Cable Turns front and rear

4.

Install the Ball end of the Carriage Cable. Figure 9

a.

Hang the Carriage Cable on the pulley. (From bottom to top.)

b.

Hang it on the larger pulley on the Half Rate Carriage. (From bottom to top.)

c.

Insert the ball into the groove on the IIT Frame.

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Repairs and Adjustments

REP 5.35

REP 5.36 IIT/IPS, BDEC, Extension Memory, PSDC PWBs

Parts List on PL 13.8
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
CAUTION
When handling any PWBs or other devices sensitive to static discharge follow all ESD procedures to prevent damage to the device.
1.

If you are replacing the IIT/IPS PWB, print a System Settings List (GP 6).

2.

Remove the IIT Rear Cover (PL 13.2)

3.

4.

a.

Remove (4) securing screws.

b.

Remove the IIT Rear Cover.

Remove the Rear Upper Cover (PL 12.2).

a.

Remove (4) securing screws.

b.

Remove the Rear Upper Cover.

Disconnect (7) connectors to the IIT/IPS Unit. Figure 1

Figure 10 Installing Clip end of Carriage Cable

6.

f.

Remove the tape used to secure the cable from loosening.

g.

Reinstall the Full Rate Carriage into the IIT Frame. REP 5.34

h.

Adjust the position of the Full Rate/Half Rate Carriage. ADJ 5.8

i.

Manually move the Full Rate Carriage to ensure that it moves smoothly.

Continue the installation by performing the removal steps from Step 10 in reverse order.

1
Connectors to the
IIT/IPS Unit

Figure 1 Connectors to the IIT/IPS Unit

Repairs and Adjustments

REP 5.35, REP 5.36

5.

Remove the screws (3 Blue) and pull out the IIT/IPS Unit.

6.

Remove the (15) screws securing the IIT/IPS Cover and remove the cover.

7.

Figure 2 shows the location of the PWBs.

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PSDC PWB

BDEC PWB
Extension
Memory
PWB

1
IPS PWB

Remove Screws
and/or standoffs
(see text)

Remove screws
and Ground Clips
(3)

Disconnect Connector

2
Disconnect
connector.

Figure 2 IPS PWBs

8.

Edge connectors.
Figure 3 Removing the IIT/IPS and Mem. PWBs

Remove the BDEC PWB (Figure 2).

a.

Note the location and orientation of the three (3) ground clips and (3) screws securing the clips and the BDEC PWB in place.

b.

Remove the (3) screws and (3) ground clips from the BDEC PWB.

c.

Disconnect one (1) connector to the IIT/IPS PWB.

d.

Remove the BDEC PWB.

10. Remove all screws securing the IIT/IPS PWB before removing the Extension Memory and
IIT/IPS PWBs as a single unit.

NOTE: You must remove the Extension Memory and IIT/IPS PWBs together as a single unit.
and then separate the Extension Memory and IPS boards at the 2 edge connectors
9.

a.

Remove (6) stand-offs.

b.

Note the location and orientation of two (2) ground clips, and remove the (2) screws
securing the ground clips.

c.

Remove (4) screws without ground clips.

d.

Remove (2) screws on the metal flange at the edge of the PWB.

e.

Remove (4) connector stand-offs on the backplane.

Remove all screws securing the Extension Memory PWB(Figure 3).

11. Remove the PSDC PWB, as necessary, by removing (4) screws, disconnecting (2) cable
clamps, and disconnecting the connector to the Extension Memory PWB.

a.

Remove (3) stand-offs, without ground clips.

Replacement

b.

Note the location and orientation of three (3) ground clips, and remove the (3) standoffs, with the (3) ground clips.

1.

c.

Remove (2) screws without stand-offs.

d.

Disconnect one connector.

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To install, perform the removal steps in reverse order. Screws, standoffs, and ground clips
must go back in the correct locations; use Figure 3 and the following legend:

circles = location of blue screws

x in circle = location of standoffs

diamonds = location of ground clip w/ standoff

squares = location of ground clips w/out standoffs

2.

If you replaced the IIT/IPS PWB, print a Systems settings list and compare with the list
printed at the beginning of the procedure. If the IIT s/w versions do not match, you must
reload IIT software.

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Repairs and Adjustments

REP 5.36

REP 5.37 Exposure Lamp

7.

Parts List on PL 13.9

Removal

8.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Secure the DADF in the service position. REP 5.2

2.

Undock the finisher, if present.

3.

a.

Open the finisher front door.

b.

Release the securing latch.

c.

Disconnect the connector to the copier/printer.

d.

Roll the finisher away from the right side of the copier/printer.

Move the Full Rate Carriage to the notch in the IIT frame. See Figure 2.
Remove the Exposure Lamp. Figure 2
a.

Remove the wire Harness from the hooks (2).

b.

Remove the connector.

c.

Remove the screw.

d.

Remove the Exposure Lamp.

Remove the IIT Right Cover. PL 13.2

a.

Remove (4) securing screws.

b.

Remove the IIT Right Cover.

4.

Remove the Right Plate. PL 13.4

5.

Remove the Platen Glass by lifting it up from the right side. PL 13.4

6.

Disconnect the Exposure Lamp connector. Figure 1

a.

Disconnect the connector.

Figure 2 Removing the Exposure Lamp

Replacement
1.

To install, perform the removal steps in reverse order.

2.

Insert the Exposure Lamp Boss into the Full Rate Carriage installation hole. Figure 3
a.

Exposure Lamp Boss

b.

Installation Hole for the Full Rate Carriage.

Figure 1 Exposure Lamp connector

Repairs and Adjustments

REP 5.37

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REP 5.38 Lamp Ballast PWB

Parts List on PL 13.9
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Secure the DADF in the service position. REP 5.2

2.

Undock the finisher, if present.

3.

4.

Open the finisher front door.

b.

Release the securing latch.

c.

Disconnect the connector to the copier/printer.

d.

Roll the finisher away from the right side of the copier/printer.

Remove the IIT Right Cover. PL 13.2

a.

Remove (4) securing screws.

b.

Remove the IIT Right Cover.

Remove the Right Plate. PL 13.4

5.

Remove the Platen Glass by lifting it up from the right side. PL 13.4

6.

Remove the Lamp Ballast PWB. Figure 1

Figure 3 Inserting the Exposure Lamp

3.

a.

a.

Disconnect the connector.

b.

Loosen the screws (2).

c.

Remove the Tabs (2) from the Full Rate Carriage and remove the Lamp Ballast
PWB.

When replacing, enter into Diagnostic mode and then clear the DC135 HFSI Counter.
Chain Link: 956-803
Chain Link: 956-804

Figure 1 Removing Lamp Ballast PWB

7.

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Disconnect the Slide Cord connector. Figure 2

Repairs and Adjustments

REP 5.37, REP 5.38

a.

Pull out the Slide Cord and disconnect the connector.

REP 5.39 Slide Cord

Parts List on PL 13.9
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Secure the DADF in the service position. REP 5.2

2.

Undock the finisher, if present.

3.

To install, perform the removal steps in reverse order.

Release the securing latch.

c.

Disconnect the connector to the copier/printer.

d.

Roll the finisher away from the right side of the copier/printer.

Remove the IIT Right Cover. PL 13.2

a.

Remove (4) securing screws.

b.

Remove the IIT Right Cover.

Remove the Right Plate. PL 13.4

5.

Remove the Platen Glass by lifting it up from the right side. PL 13.4

6.

Remove the IIT Rear Cover. PL 13.2

8.

Replacement
1.

Open the finisher front door.

b.

4.

7.

Figure 2 Disconnecting the Slide Cord connector

a.

9.

a.

Remove (4) securing screws.

b.

Remove the IIT Rear Cover.

Remove the Top Rear Cover 2. PL 13.1

a.

Slide the cover out to the rear of the copier/printer. There are no screws to remove.

b.

Remove the Top Rear Cover 2.

Remove the Rear Upper Cover (of the copier/printer). PL 12.2

a.

Remove (4) securing screws.

b.

Remove the Rear Upper Cover.

Remove the Full Rate Carriage. REP 5.34

10. Remove the Harness Guide from the Full Rate Carriage. Figure 1

Repairs and Adjustments

REP 5.38, REP 5.39

05/16/05
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a.

Remove the securing screw.

b.

Remove the Harness Guide.

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Figure 2 Removing Slide Cord from Full Rate Carriage

Figure 1 Removing the Full Rate Carriage Harness Guide

13. Remove the Motor Guard at the rear of the IIT. PL 13.7 Figure 3

11. Turn the Full Rate Carriage upside down.

a.

Remove (2) screws securing the Motor Guard.

b.

Remove the Motor Guard.

12. Remove the Slide Cord from the Full Rate Carriage. Figure 2
a.

Pull out the Slide Cord and disconnect the connector.

b.

Remove the Slide Cord.

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Repairs and Adjustments

REP 5.39

1
Slide Cord
connector

Figure 4 Removing the Slide Cord from Half Rate Carriage

Figure 3 Removing the Motor Guard at rear of IIT

14. Disconnect the Slide Cord at the rear of the IPS by pulling the cord out of its connector.
Figure 3
15. Release the (4) cable clamps and remove the Slide Cord.

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

Adjust the position of Full Rate/Half Rate Carriages (ADJ 5.8).

16. Remove the Slide Cord from the pulley of the Half Rate Carriage. Figure 4
a.

Remove the Slide Cord from the pulley.

b.

Remove the Slide Cord from the hooks (2).

Repairs and Adjustments

REP 5.39

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REP 6.1 ROS Assembly (C,K)

Parts List on PL 5.1
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Open the IIT Housing (REP 5.24).

2.

Remove the Rear Upper Cover (PL 12.2).

3.

Loosen screws (11) and remove the MCU Cover (PL 11.1).

4.

On the MCU PWB, disconnect Ribbon Cables and open the Cable clip (Figure 1).

Loosen screws (3) and

remove IIT Plate

2
Open The Cable Clip and gently
move Ribbon Cables to the left

Figure 2 Removing the IIT Plate

6.

Slide out Toner Cartridges (5).

7.

Remove the Left and Right Plates (Figure 3).

1
Disconnect
Ribbon Cables
(4)

Figure 1 Disconnecting Ribbon Cables on MCU PWB

5.

Remove the IIT Plate (Figure 2).

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Repairs and Adjustments

REP 6.1

Open the Cable Clip and gently move Ribbon Cables to the
left

Remove screws (4) and Right

and Left Plates

Figure 4 Opening the Cable Clip

Figure 3 Removing the Right and Left Plates

8.

Open the Cable Clip (Figure 4).

Repairs and Adjustments

REP 6.1

9.

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Remove the ROS Assembly (C, K) (Figure 5).

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NOTE: In this figure,

The Y, M ROS has
been removed to
show location of
screws better.

REP 6.2 ROS Assembly (Y, M)

Remove screws (3)

Disconnect
connector

Parts List on PL 5.1

Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Open the IIT Housing (REP 5.24).

2.

Remove the Rear Upper Cover (PL 12.2).

3.

Loosen screws (11) and remove the MCU Cover (PL 11.1).

4.

On the MCU PWB, disconnect Ribbon Cables and open Ribbon Cable clip (Figure 1).

2
Open The Cable Clip and gently
move Ribbon Cables to the left

3
4
Disconnect Ribbon Cables (4) and
gently remove the ROS Assembly

Gently pull on the Ribbon Cables to get more

slack (disconnected and
moved in step 4)

Figure 5 Removing the ROS Assembly (C, K)

Replacement
1.

Ensure that Ribbon Cables are properly re-connected.

2.

Re-install parts in reverse order of the removal procedure.

1
Disconnect
Ribbon
Cables (4)

Figure 1 Disconnecting the Ribbon Cables on the MCU PWB

5.

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Remove the IIT Plate (Figure 2).

Repairs and Adjustments

REP 6.1, REP 6.2

Remove screws (4) and

Right and Left Plates
Loosen screws (3) and
remove IIT Plate

Figure 3 Removing the Left and Right Plates

Figure 2 Removing the IIT Plate

6.

Slide out Toner Cartridges (5).

7.

Remove Left and Right Plates (Figure 3).

Repairs and Adjustments

REP 6.2

8.

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Disconnect Ribbon Cables (Figure 4).

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Disconnect Ribbon
Cables (2)

Remove screws (3)

Gently pull on the Ribbon

Disconnect
Cables to get more slack
connector
(disconnected and moved in
step 4)

4
Disconnect Ribbon Cables
(4) and gently remove the
ROS Assembly

2
Open the Cable Clip and
gently move Ribbon Cables
to the left
Figure 4 Disconnecting Ribbon Cables
9.

Remove the ROS Assembly (Y, M) (Figure 5).

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Figure 5 Removing the ROS Assembly (Y, M)

Replacement
1.

Ensure that Ribbon Cables are properly re-connected.

2.

Re-install parts in reverse order of the removal procedure.L

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Repairs and Adjustments

REP 6.2

Repairs and Adjustments

REP 6.2

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REP 7.1 HCF Tray 6

REP 7.2 HCF Feeder

Parts List on PL 18.1

Removal

Parts List on PL 18.1

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Open the HCF Tray by pulling the tray toward you.

1.

Remove the HCF Tray. REP 7.1

2.

Remove all paper from the tray.

2.

Remove the (2) screws used to secure the HCF Feeder on its rail. Figure 1

3.

Using a small screwdriver, or other small, blunt instrument, release the stopper on each
rail of the tray by inserting the screwdriver into the hole of the stopper and pulling the tray
toward you.

4.

Remove the tray by pulling it toward you and off of its rails.

NOTE: For a better view of both the HCF Feeder and its securing screws, open the
Feeder Top Cover of the HCF.
3.

Slide the HCF Feeder toward you off its rail to remove it from the HCF.

Replacement
1.

Line up the rails of the tray with the adjoining rails of the HCF and push the tray into place.

2.

Place previously removed paper, or fresh paper, into the tray.

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Repairs and Adjustments

REP 7.1, REP 7.2

REP 7.3 HCF Undocking and redocking

Parts List on PL 18.8
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Unplug the power cable connected to the left rear of the copier/printer.

2.

Grasping the HCF by its upper corners, pull the HCF toward you (away from the copier/
printer) to expose the HCF docking base. Figure 1

1
Feeder
Securing
Screws

Figure 1 Feeder Securing Screws

Replacement

Figure 1 Exposing the docking base

1.

Position the HCF Feeders bottom rail-following feet onto the internal HCF rail.

2.

Slide the HCF Feeder back into the HCF until it seats.

3.

Release the docking latch spring lever on the right side of the docking base.

3.

Reinstall the two securing screws and hand tighten until snug.

4.

Pull the HCF toward you (away from the copier/printer) to undock it from the copier/
printer.

Replacement

Repairs and Adjustments

REP 7.2, REP 7.3

1.

Push the HCF toward the two docking points on the left side of the printer.

2.

Align the two holes in the HCF docking base with the two docking points on the printer/
copier.

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NOTE: Make sure that the caster of the copier/printer is rotated out of the way (fully
rotated underneath the copier/printer) so that it does not interfere with HCF docking.
3.

Push the HCF into place against the copier/printer.

4.

Reattach the power cable to the left rear of the copier/printer.

REP 7.4 HCF Tray Cables

Parts List on PL 18.3
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

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1.

Remove the HCF Tray. REP 7.1

2.

At the rear of the HCF Tray, remove the Gear Bracket Assembly. Figure 1

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a.

Remove (2) E-Clips securing the oval-shaped Plate and remove the Plate.

b.

Slide the (2) gears, that were being retained by the Plate, off their shafts and set the
gears aside.

c.

Remove (3) screws securing the Gear Bracket Assembly.

d.

Remove the Gear Bracket Assembly, being careful to maneuver it around the cable
as required for removal.

Repairs and Adjustments

REP 7.3, REP 7.4

1
Gear Bracket
Assembly

Figure 2 Lift Shaft rear Tray Cable Pulley

4.

Remove the E-Clips, Wire Guides, and Pulleys from the rear of the HCF Tray. Figure 3
a.

Remove (2) E-Clips, (2) Wire Guides, and (2) Pulleys.

NOTE: When both sections of the cable are slack, disengage the Lift Shaft from its
bracket, and slide the Tray Cable Pulley farther to the left on the Lift Shaft to release
the cable ends trapped in the pocket underneath the Tray Cable Pulley. Figure 4

Plate

b.

Remove (1) E-Clip, (1) Wire Guide, and (1) Pulley.

c.

Disengage the Tray Cable from the Bottom Plate in 2 places and remove the Tray
Cable.

Figure 1 Gear Bracket Assembly

3.

At the rear of the HCF Tray, begin to free up movement of the Tray Cable Pulley. Figure 2
a.

Remove the E-Clip on the Lift Shaft.

b.

Slide the bearing to the left on the Lift Shaft.

c.

Slide the Tray Cable Pulley to the left on the Lift Shaft to reveal the cable ends (2)
trapped in a pocket of the Lift Shaft underneath the Tray Cable Pulley.
NOTE: You will not be able to release the cable ends from underneath the Tray
Cable Pulley until you perform the next step, which puts slack in the cable enabling
the Lift Shaft to be disengaged from its bracket, and the Tray Cable Pulley moved
farther to the left releasing the cable ends.

Repairs and Adjustments

REP 7.4

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Figure 4 Slack cable allows more movement of Tray Cable Pulley

Figure 3 Rear Tray Cable details

5.

Remove the (5) screws securing the HCF Trays Front Cover. PL 18.2

6.

At the front of the HCF Tray, begin to free up movement of the Tray Cable Pulley. Figure 5
a.

Remove the E-Clip on the Lift Shaft.

b.

Slide the bearing to the right on the Lift Shaft.

c.

Slide the Tray Cable Pulley to the right on the Lift Shaft to reveal the cable ends (2)
trapped in a pocket of the Lift Shaft underneath the Tray Cable Pulley.
NOTE: You will not be able to release the cable ends from underneath the Tray
Cable Pulley until you perform the next step, which puts slack in the cable enabling
the Lift Shaft to be disengaged from its bracket, and the Tray Cable Pulley moved
farther to the right releasing the cable ends.

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Repairs and Adjustments

REP 7.4

Figure 5 Lift Shaft front Tray Cable Pulley

7.

Remove the E-Clips, Wire Guides, and Pulleys from the front of the HCF Tray. Figure 6
a.

Figure 6 Front Tray Cable details

Remove (2) E-Clips, (2) Wire Guides, and (2) Pulleys.

NOTE: When both sections of the cable are slack, disengage the Lift Shaft from its
bracket, and slide the Tray Cable Pulley farther to the right on the Lift Shaft to
release the cable ends trapped in the pocket underneath the Tray Cable Pulley.

Replacement
2.

Install the rear Tray Cable by carrying out the removal steps in reverse order.

b.

Remove (1) E-Clip, (1) Wire Guide, and (1) Pulley.

3.

Reinstall the HCF Trays Front Cover.

c.

Disengage the Tray Cable from the Bottom Plate in 2 places and remove the Tray
Cable.

Repairs and Adjustments

REP 7.4

1.

Install the front Tray Cable by carrying out the removal steps in reverse order.

a.

Make sure to raise the gear on the Indicator Shaft so that it meshes with the adjoining Lift Shaft gear.

b.

Replace the (5) Installation Screws.

4.

Reinstall the HCF Tray by lining up the rails of the tray with the adjoining rails of the HCF
and pushing the tray into place.

5.

Place previously removed paper, or fresh paper, into the tray.

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REP 7.5 HCF Retard/Feed/Nudger Rolls

4.

Close the Feeder Top Cover of the HCF.

Parts List on PL 18.5 PL 18.6

Removal
NOTE: Remove and replace the Retard/Feed/Nudger Rolls simultaneously.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Open the Feeder Top Cover of the HCF. PL 18.7

2.

Release the Lever to open the Upper Feeder Assembly to reveal the (3) rolls.
NOTE: For reference purposes, the single roll in the Upper Feeder Assembly is the
Nudger roll. The double roll in the Upper Feeder Assembly is the Feed Roll. The larger
double roll in the Lower Feeder component is the Retard Roll.

3.

Remove each roll by squeezing the rolls shaft at both ends (with the thumb and forefinger
of one hand) and lifting the roll up and out of the HCF. Figure 1

Figure 1 Removing rolls

Replacement
1.

Install each new roll by squeezing its shaft at both ends and sliding the roll into place.

2.

Use your fingers to roll each roll in place to assure its movement.

3.

Flip down the Upper Feeder Assembly.

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Repairs and Adjustments

REP 7.5

REP 7.6 HCF Feed Shaft

REP 7.7 HCF Retard Lever Spring

Parts List on PL 18.5

Removal

Parts List on PL 18.6

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Remove the HCF Feeder. REP 7.2

1.

Remove the HCF Feeder. REP 7.2

2.

Place the Feeder on a flat surface.

2.

3.

Open the Upper Feeder Assembly by releasing the lever.

Place the Feeder on a flat surface and release the Lever to open the Upper Feeder
assembly.

4.

Remove the Nudger Roll by squeezing the rolls shaft at both ends (with the thumb and
forefinger of one hand) and lifting the roll up and out of the HCF.

3.

Remove the Lower Chute.

5.

Remove the E-Ring and bearing on the Feed Shaft (at the Nudger Roll end of the shaft).

4.

Remove the E-Clips on the Lever and Spring.

6.

Move the bearing at the opposite end of the shaft to the right, and slide the Feed Shaft to
the right to remove.

5.

Remove the Lever.

6.

Remove the Spring. Figure 1

Remove the (4) securing screws.

Replacement
1.

To install, carry out the removal steps in reverse order.

2
Lever

1
Spring. Note how extension fits into Lever.
Figure 1 Removing the Retard Lever Spring

Replacement
1.

Repairs and Adjustments

REP 7.6, REP 7.7

05/16/05
4-142

To install, carry out the removal steps in reverse order.

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DocuColor 250

REP 7.8 HCF Nudger Bracket/Nudger Lever/Torsion Spring

REP 7.9 HCF Casters

Parts List on PL 18.5

Removal

Parts List on PL 18.8

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Remove the HCF Feeder. REP 7.2

1.

Undock (remove) the HCF. REP 7.3

2.

Place the Feeder on a flat surface and release the Lever to open the Upper Feeder
assembly.

2.

Remove all paper from the HCF Tray.

3.

Roll the HCF away from the copier/printer.

Remove the Nudger Roll by squeezing the rolls shaft at both ends (with the thumb and
forefinger of one hand) and lifting the roll up and out of the HCF.

4.

Turn the HCF over onto its left side to expose the casters on the underside of the HCF.

5.

Remove (3) installation screws per caster.

4.

Remove the HCF Feed Shaft. REP 7.6

5.

Disassemble the Feed Shaft by removing (4) E-Rings and unscrewing the Nudger Support that retains the Torsion Spring.

Replacement

3.

Replacement
1.

Install replacement parts.

2.

Carry out the removal steps in reverse order.

Launch
DocuColor 250

1.

Install a new caster or casters, by tightening the (3) installation screws per caster.

2.

Turn the HCF back up to an upright position.

3.

Roll the HCF back toward the copier/printer.

4.

Place previously removed paper, or fresh paper, into the HCF Tray.

5.

Redock the HCF. REP 7.3

05/16/05
143

Repairs and Adjustments

REP 7.8, REP 7.9

REP 7.10 HCF Takeaway Roll

9.

Parts List on PL 18.7

Removal

Replacement
WARNING

Slide the Takeaway Roll to the right until the left side is released, then lower the roll to
remove.

1.

To install, carry out the removal steps in reverse order.

2.

When replacing, enter into Diagnostic mode and then clear the DC135HFSI counter.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Undock (remove) the HCF. REP 7.3

2.

Roll the HCF away from the copier/printer.

3.

Open the HCF Tray, then remove the plastic Front Right Cover. PL 18.1

4.

Remove the plastic Rear Cover. PL 18.1

5.

Remove the metal Right Cover. PL 18.1

Remove the (2) securing screws.

Remove the (4) securing screws.
Remove the (4) securing screws.

6.

Open the Feeder Top Cover of the HCF. PL 18.7

7.

Supporting the motor with one hand, remove the HCF Feed Motor. PL 18.4

8.

Disconnect the electrical Connector (1)

Remove the (2) securing screws.

Remove the Lower Chute. Figure 1

Remove the (2) securing screws.

Figure 1 Removing the Lower Chute

Repairs and Adjustments

REP 7.10

05/16/05
4-144

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DocuColor 250

REP 7.11 HCF PWB

REP 7.12 HCF Feed Motor

Parts List on PL 18.8

Removal

Parts List on PL 18.4

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Undock (remove) the HCF. REP 7.3

1.

Undock (remove) the HCF. REP 7.3

2.

Roll the HCF away from the copier/printer.

2.

Roll the HCF away from the copier/printer.

3.

Remove the plastic Rear Cover. PL 18.1

3.

Remove the plastic Rear Cover. PL 18.1

Remove the (4) securing screws.

Remove the (4) securing screws.

4.

Disconnect all of the connectors connected to the HCF PWB.

4.

Open the Feeder Top Cover of the HCF. PL 18.7

5.

Remove the (4) screws securing the HCF PWB.

5.

Disconnect the HCF Feed Motor from its electrical Connector.

6.

Remove the HCF PWB.

6.

Supporting the motor with one hand, remove the HCF Feed Motor. Figure 1

Replacement

Disconnect the electrical Connector (1).

1.

Remove the (2) securing screws.

To install, carry out the removal steps in reverse order.

Launch
DocuColor 250

05/16/05
145

Repairs and Adjustments

REP 7.11, REP 7.12

NOTE: Be careful when removing the motor as it is meshed to a hidden gear.

REP 7.13 HCF Nudger Solenoid

Parts List on PL 18.4
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Undock (remove) the HCF. REP 7.3

2.

Roll the HCF away from the copier/printer.

3.

Remove the HCF Feeder. REP 7.2

4.

Invert the HCF Feeder and place it face down on a flat work surface.

5.

Remove the HCF Feed Motor Frame (with the Motor attached).
a.

Disconnect the electrical Connector (1).

b.

Remove the (3) securing screws.

c.

Remove the HCF Feed Motor Frame.

6.

Unplug the HCF Nudger Solenoid from its cable.

7.

Remove the (2) screws securing the HCF Nudger Solenoid.

8.

Remove the HCF Nudger Solenoid. Figure 1

Figure 1 Removing the HCF Feed Motor

Replacement
1.

To install, carry out the removal steps in reverse order.

Repairs and Adjustments

REP 7.12, REP 7.13

05/16/05
4-146

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DocuColor 250

REP 7.14 Tray 5 / Bypass Feeder

Parts List on PL 3.3
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Tray 5 / Bypass. PL 3.1

a.

Raise the Tray 5 / Bypass.

b.

Disconnect the connector to the left side of copier/printer.

c.

Open the Lower Cover of the Tray 5 / Bypass (PL 3.2) and remove the (2) securing
screws. Figure 1

d.

Grasping the Tray 5 / Bypass firmly with both hands, lift it up and out to remove.

1
Securing screws (2)

Figure 1 Tray 5 / Bypass Securing Screws

Figure 1 Removing the HCF Nudger Solenoid

2.

a.

Replacement
1.

To install, carry out the removal steps in reverse order.

NOTE: When replacing the HCF Nudger Solenoid, make sure that the actuator pin is
aligned with the groove in the Solenoid Link.

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DocuColor 250

Place the Tray 5 / Bypass on a flat work surface, and remove the Lower Cover. PL 3.2

05/16/05
147

Remove the left (1) and right (1), UNDERSIDE-MOUNTED screws, securing the
Lower Plate to the Front and Rear Brackets. Figure 2
For reinstallation purposes, note the two springs, which are attached to the Lower
Cover, and are held in tension behind the Lower Plate. These springs assure correct
(spring-actuated) Lower Cover operation.

Repairs and Adjustments

REP 7.13, REP 7.14

3.

Working from the right side, remove the Rear Cover 2 and Torsion Spring. Figure 4
a.

Remove the securing screw.

b.

Gently press down on the Rear Bracket.

c.

Slide the tab of the Rear Cover 2 out from under the bracket to remove the cover.

d.

Release the Torsion Spring from the Rear Bracket.

2
Press down here on
bracket.

3
Slide plastic tab of
Rear Cover 2 out from
under bracket here.

1
Remove the left and right
underside-mounted screws
securing the Lower Plate.

Figure 2 Location of 2 underside-mounted screws securing the Lower Plate

b.

Remove the Lower Plate and Lower Cover. Figure 3

Remove the
Securing Screw
Figure 4 Rear Cover 2
4.

Remove the (4) screws securing Rear Cover 1 (PL 3.2), and remove the cover. Figure 5

1
Lower Plate

2
Lower Cover

Figure 3 Lower Plate and Lower Cover

Repairs and Adjustments

REP 7.14

05/16/05
4-148

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DocuColor 250

2
Securing screws (3)

1
Lift Up Motor
Figure 5 Removing the 4 screws securing Rear Cover 1
5.

Remove the Rear Bracket (PL 3.2) by sliding it to the right off its mounting shaft.

6.

Remove the Front Cover 2. PL 3.2

7.

Figure 6 Lift Up Motor

11. Remove the Lift Up Motor.

a.

Remove the Tapping Screws (2).

b.

While pressing down on the Front Bracket, slide the Front Cover 2 out from under
the bracket to remove the cover.

12. Remove the Sector Gear. PL 3.3

a.

Remove the E-Ring.

Remove the Front Bracket. PL 3.2

b.

Remove the Sector Gear.

a.

Remove the Tapping Screws (2).

c.

Remove the pin.

Remove the Front Bracket by sliding it to the left out of its mounting hole.

d.

Remove the Sleeve Bearing.

b.
8.

Remove the Front Cover 1. PL 3.2

9.

Remove the Front Frame. PL 3.3

Installation screws: Front (1), Rear (Tapping) (1).

a.

Remove the screws (3).

b.

Remove the Tapping Screws (2).

c.

Remove the Front Frame.

10. Remove the (3) screws used to secure the Lift Up Motor. Figure 6
a.

Disconnect the connector.

b.

Remove the cable band from the hole.

c.

Remove the screws (3).

Launch
DocuColor 250

05/16/05
149

Repairs and Adjustments

REP 7.14

2.

13. Remove (5) screws used to secure the Feeder. Figure 7

When replacing, enter into Diag. mode and then clear the DC 135 HFSI counter. Chain
Link: 924-826

2
Securing
Screws (2)
on Rear
Frame

1
Securing
Screws

Figure 7 Feeder
14. Remove the Feeder.

Replacement
1.

To install, carry out the removal steps in reverse order.

Repairs and Adjustments

REP 7.14

05/16/05
4-150

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DocuColor 250

REP 7.15 Tray 5 / Bypass Retard, Feed, and Nudger Rolls

REP 7.16 Tray 5 / Bypass Nudger Bracket, Nudger Lever,

Torsion Spring

Parts List on PL 3.6

Removal

Parts List on PL 3.10

Removal

NOTE: Remove and replace the Retard/Feed/Nudger Rolls simultaneously.

WARNING

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

With the Tray 5 / Bypass in the operational (horizontal) position, release the right front
latch and open the Upper Feeder.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

NOTE: It is not necessary to remove the Tray 5 / Bypass from the copier/printer to replace
these parts.

NOTE: It is not necessary to remove the Tray 5 / Bypass from the copier/printer to replace
these rolls.
2.

Remove each roll by squeezing the rolls shaft at both ends (with the thumb and forefinger
of one hand) and lifting the roll up and out of the Tray 5 / Bypass. Figure 1

With the Tray 5 / Bypass in the operational (horizontal) position, release the right front
latch and open the Upper Feeder. PL 3.6

2.

Remove the Nudger Bracket, Nudger Lever, and Torsion Spring where shown in the Figure and as detailed in the Parts List. Figure 1

Torsion Spring

Feed Roll

2
Nudger Lever

3
Nudger Roll

Nudger Bracket

Retard Roll

Figure 1 Nudger Bracket, Nudger Lever, Torsion Spring

Figure 1 Retard, Feed, and Nudger Rolls

Replacement
1.

Install each new roll by squeezing its shaft at both ends and sliding the roll into place.

2.

Use your fingers to roll each roll in place to assure its movement.

3.

Close the Upper Feeder.

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DocuColor 250

Replacement
1.

Install the Nudger Bracket, Nudger Lever, and Torsion Spring where shown in the Figure
and as detailed in the Parts List. Figure 1

2.

Close the Upper Feeder.

05/16/05
151

Repairs and Adjustments

REP 7.15, REP 7.16

REP 7.17 Tray 5 / Bypass Feed/Nudger Shaft

REP 7.18 Tray 1 Feed Assembly

Parts List on PL 3.10

Removal

Parts List on PL 2.1

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

With the Tray 5 / Bypass in the operational (horizontal) position, release the right front
latch and open the Upper Feeder. PL 3.6

1.
2.

Undock the HCF, if so equipped. REP 7.3

NOTE: It is not necessary to remove the Tray 5 / Bypass from the copier/printer to replace
this part.

3.

Raise the Tray 5 / Bypass. PL 3.1

2.

Remove the Feed/Nudger Shaft where shown in the Figure and as detailed in the Parts
List. Figure 1

Remove Tray 1.

4.

Open the Left Chute Cover. PL 2.19

5.

Remove the bracket. Figure 1

a.

Remove the screw.

b.

Remove the bracket.

1
Feed/Nudger Shaft

Figure 1 Feed/Nudger Shaft

Replacement
1.

Install the Feed/Nudger Shaft where shown in the Figure and as detailed in the Parts List.
Figure 1

2.

Close the Upper Feeder.

Figure 1 Removing the bracket

6.

Repairs and Adjustments

REP 7.17, REP 7.18

05/16/05
4-152

Remove the Feed Out Chute to make it easier to remove the feed assembly. Figure 2
a.

Disengage the plastic pins on the left and right sides.

b.

Remove the Feed Out Chute.

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DocuColor 250

1
Disengage the plastic pins
on the left and right sides of
the Feed Out Chute, then
remove the chute.

Figure 3 Disconnecting the cable clamps and connector

8.

Remove the Tray 1 Feed Assembly. Figure 4

a.

Remove the screws (2). Note that the left screw is hidden behind the wires.

b.

Remove the Tray 1 Feed Assembly.

Figure 2 Removing the Feed Out Chute

7.

Disconnect the connector. Figure 3

a.

Release the wire harness from the clamps (3).

b.

Disconnect the connector.

Launch
DocuColor 250

05/16/05
153

Repairs and Adjustments

REP 7.18

REP 7.19 Tray 2 Feed Assembly

Parts List on PL 2.1
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove Tray 2.

2.

Undock the HCF, if so equipped. REP 7.3

3.

Raise the Tray 5 / Bypass. PL 3.1

4.

Open the Left Chute Cover. PL 2.19

5.

Remove the Feed Out Chute to make it easier to remove the feed assembly. Figure 1

1
Remove 2 securing screws. Note the left screw hidden behind
wires.

a.

Disengage the plastic pins on the left and right sides.

b.

Remove the Feed Out Chute.

Figure 4 Removing 2 securing screws and the Tray 1 Feed Assembly

Replacement
1.
2.

To install, carry out the removal steps in reverse order.

After replacement, clear the HFSI counter.

Chain Link: 954-800

Chain Link: 954-819

1
Disengage the plastic pins
on the left and right sides
of the Feed Out Chute,
then remove the chute.
Figure 1 Removing the Feed Out Chute
6.

Repairs and Adjustments

REP 7.18, REP 7.19

05/16/05
4-154

Disconnect the connector. Figure 2

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DocuColor 250

a.

Release the wire harness from the clamps (3).

b.

Disconnect the connector.

1
Remove 2 securing screws.
Note the left screw hidden
behind wires.

Figure 3 Removing 2 securing screws and the Tray 2 Feed Assembly

Replacement
Figure 2 Disconnecting the cable clamps and connector
7.

Remove the Tray 2 Feed Assembly. Figure 3

a.

Remove the screws (2). Note that the left screw is hidden behind the wires.

b.

Remove the Tray 2 Feed Assembly.

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DocuColor 250

1.

To install, carry out the removal steps in reverse order.

2.

After replacement, clear the HFSI counter.

05/16/05
155

Chain Link: 954-801

Chain Link: 954-820

Repairs and Adjustments

REP 7.19

REP 7.20 Tray 3 Assembly

REP 7.21 Tray 4 Assembly

Parts List on PL 2.2

Removal

Parts List on PL 2.2

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Pull out Tray 3 and remove the paper.

1.

Pull out Tray 4 to the 15 cm position.

2.

Remove the bracket, located under the left front corner of the copier/printer. Figure 1

2.

a.

Remove the screw.

Remove the screws securing the Tray 4 Transport Assembly to the Tray 4 Assembly. Figure 1

b.

Remove the bracket.

a.

Remove the screws (2).

Figure 1 Removing the screws securing Tray 4 Transport Assembly

Figure 1 Removing bracket under left front corner of copier/printer.

3.

3.

Pull Tray 4 further out and remove the paper.

4.

Remove the Stopper. Figure 2

Remove the Tray 3 Assembly.

Replacement
1.

a.

Remove the screw.

b.

Remove the Stopper.

To install, carry out the removal steps in reverse order.

Repairs and Adjustments

REP 7.20, REP 7.21

05/16/05
4-156

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DocuColor 250

REP 7.22 Tray 3 Feed Assembly

Parts List on PL 2.3
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove Trays 1 and 2.

2.

Pull out Trays 3 and 4.

3.

Remove the screw. Figure 1

a.

Remove the screw.

Figure 2 Removing the Tray 4 Stopper

5.

Remove the Tray 4 Assembly.

NOTE: If the Tray 4 Transport Assembly moves with the Tray 4 Assembly, use your left
hand to support the Transport Assembly as you pull the Tray 4 Assembly out of the copier/
printer. You can then separate the two pieces of equipment after they have been removed
from the copier/printer. If, however, the Tray 4 Transport Assembly stays in place on its
rails, then just remove the Tray 4 Assembly by itself, making replacement easier.

Replacement
1.

If necessary, slide the Tray 4 Transport Assembly onto its rails inside the copier/printer.

2.

Install the Tray 4 Assembly onto its rails and check to see that the assembly is moving
freely on its rollers.

3.

Install the Stopper.

4.

Roll the Tray 4 Assembly in to meet up with the Tray 4 Transport Assembly.

5.

Secure the Tray 4 Transport Assembly to the Tray 4 Assembly with (2) screws.

6.

Place paper back into Tray 4 and slide Tray 4 back into the copier/printer.

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Figure 1 Removing the securing screw inside the copier/printer

4.

Undock the HCF, if so equipped. REP 7.3

5.

Raise the Tray 5 / Bypass. PL 3.1

6.

Open the Left Chute Cover. PL 2.19

7.

Remove the bracket. Figure 2

05/16/05
157

a.

Remove the screw.

b.

Remove the bracket.

Repairs and Adjustments

REP 7.21, REP 7.22

Figure 2 Removing the bracket on the left side of the copier/printer

8.

Disengage the plastic pins on

the left and right sides of the
Feed Out Chute, then remove
the chute.

Remove the Feed Out Chute to make it easier to remove the feed assembly. Figure 3
a.

Remove the Feed Out Chute.

Figure 3 Removing the Feed Out Chute

9.

Repairs and Adjustments

REP 7.22

05/16/05
4-158

Disconnect the connector. Figure 4

a.

Release the wire harness from the clamps (3).

b.

Disconnect the connector.

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Figure 5 Removing the Tray 3 Feed Assembly

Figure 4 Disconnecting the connector

10. Remove the Tray 3 Feed Assembly. Figure 5

Replacement

a.

Remove the screws (2). Note that the left screw is hidden behind the wires.

1.

To install, carry out the removal steps in reverse order.

b.

Remove the Tray 3 Feed Assembly.

2.

After replacement, clear the HFSI counter.

Launch
DocuColor 250

05/16/05
159

Chain Link: 954-802

Chain Link: 954-821

Repairs and Adjustments

REP 7.22

REP 7.23 Tray 4 Feed Assembly

Parts List on PL 2.3
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove Trays 1 and 2.

2.

Pull out Tray 3 and remove the paper.

3.

Push in Tray 3.

4.

Pull out Tray 4 and remove the paper.

5.

Remove the Tray 4 Transport Assembly. Figure 1

a.

Remove the screws (2).

b.

Remove the Tray 4 Transport Assembly.

Figure 2 Disconnecting the connector

7.

Remove the Pivot Bracket. Figure 3

a.

Remove the screw.

b.

Remove the Pivot Bracket.

Figure 1 Removing the Tray 4 Transport Assembly

6.

Disconnect the connector. Figure 2

a.

Disconnect the connector.

b.

Remove the screws (2).

Repairs and Adjustments

REP 7.23

05/16/05
4-160

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DocuColor 250

Figure 4 Removing the Tray 4 Feed Assembly

Figure 3 Removing the Pivot Bracket

8.

Remove the Tray 4 Feed Assembly. Figure 4

Replacement

a.

1.

To install, carry out the removal steps in reverse order.

2.

After replacement, clear the HFSI counter.

Remove the Tray 4 Feed Assembly.

Launch
DocuColor 250

05/16/05
161

Chain Link: 954-803

Chain Link: 954-822

Repairs and Adjustments

REP 7.23

REP 7.24 Feed/Nudger/Retard Roll (Trays 1 and 2)

Parts List on PL 2.7 PL 2.9
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
NOTE: Replace the Feed/Nudger/Retard Rolls at the same time because they have the same
life duration.
NOTE: As the Feed/Nudger/Retard Roll is the same for both Trays 1 and 2, only the replacement procedure for Tray 1 is described here.
1.

Remove Tray 1.

2.

Move the Chute to the front. Figure 1

a.

Move the Chute.

Figure 2 Removing the Feed/Nudger/Retard Rolls

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

After replacement, clear the HFSI counter.

Tray 1 Chain Link: 954-800

Tray 2 Chain Link: 954-801

Figure 1 Moving the Chute

3.

Remove the Feed/Nudger/Retard Rolls. Figure 2

a.

Release the plastic clip from the groove in the shaft, then remove the roll.

Repairs and Adjustments

REP 7.24

05/16/05
4-162

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DocuColor 250

REP 7.25 Feed/Nudger/Retard Roll (Tray 3)

Parts List on PL 2.11
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
NOTE: Replace the Feed/Nudger/Retard Rolls at the same time because they have the same
life duration.
1.

Remove Trays 1 and 2.

2.

Pull out Trays 3 and 4.

3.

Move the Chute to the front. Figure 1

a.

Move the Chute.

Figure 2 Removing the Feed/Nudger/Retard Rolls

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

After replacement, clear the HFSI counter.

Chain Link: 954-802

Figure 1 Moving the Chute

4.

Remove the Feed/Nudger/Retard Rolls. Figure 2

a.

Release the plastic clip from the groove in the shaft, then remove the roll.

Launch
DocuColor 250

05/16/05
163

Repairs and Adjustments

REP 7.25

REP 7.26 Feed/Nudger/Retard Roll (Tray 4)

Parts List on PL 2.13
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
NOTE: Replace the Feed/Nudger/Retard Rolls at the same time because they have the same
life duration.
1.

Remove Trays 1 and 2.

2.

Pull out Tray 4.

3.

Move the Chute to the front. Figure 1

a.

Move the Chute.

Figure 2 Removing the Feed/Nudger/Retard Rolls

Replacement
1.

To install, carry out the removal steps in reverse order.

2.

After replacement, clear the HFSI counter.

Chain Link: 954-803

Figure 1 Moving the Chute

4.

Remove the Feed/Nudger/Retard Rolls. Figure 2

a.

Release the plastic clip from the groove in the shaft, then remove the roll.

Repairs and Adjustments

REP 7.26

05/16/05
4-164

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DocuColor 250

REP 7.27 Tray 3 Rear Cable

Replacement

Parts List on PL 2.14

Removal

1.

Install the Rear Cable by carrying out the removal steps in reverse order.

2.

Reinstall the Tray 3 Assembly on its rails in the copier/printer.

3.

Reinstall the bracket, located under the left front corner of the copier/printer.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Tray 3 Assembly. REP 7.20

2.

At the rear of the Tray 3 Assembly, remove (2) cable ends from the pocket of the Lift
Shaft. Figure 1
a.

Remove (2) E-Clips, (2) Wire Guides, and (2) Pulleys.

b.

When both sections of the cable are slack, disengage the Lift Shaft from its bracket,
and slide the Pulley on the Lift Shaft to release the cable ends trapped in the pocket
underneath the Pulley.

3.

Remove (1) E-Clip, (1) Wire Guide, and (1) Pulley.

4.

Disengage the Tray Cable from the Bottom Plate in 2 places and remove the Rear Cable.

a.

Position the bracket under the left front corner of the copier/printer.

b.

Install the securing screw.

c.

Pull out Tray 3, place paper back into the tray, and slide Tray 3 back into the copier/
printer.

1
Remove these
items to put slack
in the cable.

2
Slack cable allows Lift
Shaft to be disengaged
and Pulley moved,
freeing 2 cable ends.
Figure 1 Tray 3 Rear Cable details

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05/16/05
165

Repairs and Adjustments

REP 7.27

REP 7.28 Tray 3 Front Left and Right Cables

6.

Parts List on PL 2.14

Removal

Replacement
WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

Disengage the Front Left and Right Cables from the Bottom Plate in 2 places and remove
the cables.

1.

Install the Front Left and Right Cables by carrying out the removal steps in reverse order.

2.

Reinstall the Tray 3 Assembly on its rails in the copier/printer.

3.

Reinstall the bracket, located under the left front corner of the copier/printer.
a.

Position the bracket under the left front corner of the copier/printer.

1.

Remove the Tray 3 Assembly. REP 7.20

b.

Install the securing screw.

2.

Remove the Tray 3 Cover.

c.

Pull out Tray 3, place paper back into the tray, and slide Tray 3 back into the copier/
printer.

3.

4.

a.

Remove (4) securing screws.

b.

Remove the Tray 3 Cover.

Remove the metal Bracket covering the Front Left and Right Cables.
a.

Remove (4) securing screws.

b.

Remove the Bracket.

Remove the cable ends from the Lift Shaft. Figure 1

a.

Remove the E-Clip at the end of the Lift Shaft.

b.

Slide the Pulley to the front (towards you) to reveal the (2) cable ends.

c.

Remove the cable ends from the Lift Shaft.

1
Remove the E-Clip at the end
of the Lift Shaft and slide the
Pulley towards you to remove
the cable ends.

Figure 1 Removing Front Left and Right Cable ends from Lift Shaft
5.

Remove (2) E-Clips, (2) Wire Guides, and (2) Pulleys.

Repairs and Adjustments

REP 7.28

05/16/05
4-166

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REP 7.29 Tray 4 Front Cable

Parts List on PL 2.15
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Tray 4 Assembly. REP 7.21

2.

Remove the Tray 4 Cover. Figure 1

a.

Remove (4) securing screws.

b.

Remove the Tray 4 Cover.

1
Remove (4) securing
screws. Note the screw
that has to be removed
from the sheet metal of
left side.

Figure 1 Removing the Tray 4 Cover

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05/16/05
167

Repairs and Adjustments

REP 7.29

3.

Remove the (2) cable ends from the pocket of the Lift Shaft. Figure 2

REP 7.30 Tray 4 Rear Cable

a.

Remove the E-Clip from the end of the Lift Shaft.

b.

Slide the Pulley forward (towards you) on the Lift Shaft.

c.

Remove the (2) cable ends.

Parts List on PL 2.15

Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Tray 4 Assembly. REP 7.21

2.

At the rear of the Tray 4 Assembly, remove (2) cable ends from the pocket of the Lift
Shaft. Figure 1
a.

Remove (2) E-Clips, (2) Wire Guides, and (2) Pulleys.

b.

When both sections of the cable are slack, disengage the Lift Shaft from its bracket,
and slide the Pulley on the Lift Shaft to release the cable ends trapped in the pocket
underneath the Pulley.

c.

Remove the (2) cable ends from the Lift Shaft.

1
Remove the EClip and slide
the Pulley forward to remove
the cable ends.
Figure 2 Removing the (2) cable ends from the Lift Shaft pocket
4.

Remove (2) E-Clips, (2) Wire Guides, and (2) Pulleys.

5.

Disengage the Tray Cable from the Bottom Plate in 2 places and remove the Front Cable.

Replacement
1.

Install the Tray 4 Front Cable by carrying out the removal steps in reverse order.

2
1
Remove these items to
put slack in the cable.

Slack cable allows

Lift Shaft to be disengaged and Pulley
moved, freeing 2
cable ends.

Figure 1 Removing the (2) cable ends from the Lift Shaft pocket

Repairs and Adjustments

REP 7.29, REP 7.30

3.

Disengage the Tray Cable from the Bottom Plate in 2 places and remove the Rear Cable.

05/16/05
4-168

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Replacement

REP 7.31 Tray 5 / Bypass Chute Assembly

1.

Parts List on PL 2.16

Removal

Install the Tray 4 Rear Cable by carrying out the removal steps in reverse order.

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Tray 5 / Bypass. PL 3.1

a.

Raise the Tray 5 / Bypass.

b.

Disconnect the connector to the left side of copier/printer.

c.

Open the Lower Cover and remove the (2) securing screws. Figure 1

d.

Grasping the Tray 5 / Bypass firmly with both hands, lift it up and out to remove.

1
Securing screws (2).

Figure 1 Tray 5 / Bypass Securing Screws

2.

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Remove the copier/printers Left Upper Cover. PL 12.2

a.

Remove (2) screws.

b.

Disconnect the connector to the HCF (if so equipped).

c.

Remove the Upper Left Cover.

Repairs and Adjustments

REP 7.30, REP 7.31

3.

Remove the Tray 5 / Bypass Chute Assembly. Figure 2

a.

Disconnect the connector.

b.

Remove the screws (2).

c.

Remove the Tray 5 / Bypass Chute Assembly.

Figure 2 Removing the Tray 5 / Bypass Chute Assembly

Replacement
1.

To install, carry out the removal steps in reverse order.

Repairs and Adjustments

REP 7.31

05/16/05
4-170

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REP 8.1 Registration Transport Assembly

Parts List on PL 4.4

Removal

Remove screw

1
Disconnect
connectors (3)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Open the Front Cover.

2.

Open the Transport Drawer (Figure 1).

3
Remove screw
and Registration
Transport
Assembly

1
Turn release handle
to the right

Slide out Transport

Drawer until it stops

Figure 2 Removing the Registration Transport Assembly

Figure 1 Opening the Transport Drawer

3.

Remove the Registration Transport Assembly (Figure 2).

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05/16/05
4-171

Repairs and Adjustments

REP 8.1

REP 8.2 Duplex Motor Assembly

Parts List on PL 4.2

Removal

Remove screws (3)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Open the Front Cover.

2.

Open the Transport Drawer (Figure 1).

3
Remove the
Inner Cover

Remove the
handle (2
screws)

Figure 2 Removing the Inner Cover

4.

Remove Harness from Bypass Motor Bracket (Figure 3).

1
Turn release handle
to the right

Slide out Transport

Drawer until it stops

Figure 1 Opening the Transport Drawer

3.

Remove the Inner Cover (Figure 2).

Repairs and Adjustments

REP 8.2

05/16/05
4-172

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DocuColor 250

4
Remove Harness
Clip from Bracket

2
Remove (push) P/J
out from Bracket

1
Disconnect
connector

3
Open Harness Clip

Remove screws (2)

and the Bracket
Figure 4 Removing the Bypass Motor Bracket
6.

Release Belt Tension (Figure 5).

Figure 3 Removing Harness from Bypass Motor Bracket

5.

Remove the Bypass Motor Bracket (Figure 4).

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DocuColor 250

05/16/05
4-173

Repairs and Adjustments

REP 8.2

1
Disconnect
connector

2
Remove Harness from
Harness Clips (2)

2
Push Belt Tensioner down
to release tension

Loosen screw

Tighten screw

Figure 5 Releasing Belt Tension

7.

Disconnect the Bypass Motor Harness (Figure 6).

Repairs and Adjustments

REP 8.2

Figure 6 Disconnecting the Bypass Motor Harness

8.

05/16/05
4-174

Remove the Bypass Motor Assembly (Figure 7).

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DocuColor 250

REP 8.3 Inverter 1 and 2 Transport

Remove screws (3)
and the Duplex Motor
Assembly

Parts List on PL 10.1

Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

If present, un-dock the Finisher from the IOT (REP 12.50) or remove the Offset Catch
Tray.

2.

Remove the Right Rear Upper and Right Upper Covers (Figure 1).

2
Remove screws (2) and the
Right Upper Cover

Figure 7 Removing the Duplex Motor Assembly

1
Remove screws (2) and
the Right Rear Upper
Cover
Figure 1 Removing the Right Rear Upper and Right Upper Cover

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3.

Open the Inverter.

4.

Remove the Inverter Cover (Figure 2).

05/16/05
4-175

Repairs and Adjustments

REP 8.2, REP 8.3

Disconnect connectors (2)

Remove
screws (2) and
lift Inverter
Cover to
remove

Figure 2 Removing the Inverter Cover

Figure 3 Disconnecting connectors

5.

Close the Inverter.

7.

Open the Inverter.

6.

Disconnect connectors (Figure 3).

8.

Remove screws (Figure 4).

Repairs and Adjustments

REP 8.3

05/16/05
4-176

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DocuColor 250

3
Remove screws (2)
and the Inverter 1
and 2 Transport

Remove
screws (2)

1
Disconnect
connector
Figure 4 Removing screws

9.

Close the Inverter.

10. Remove the Inverter (Figure 5).

2
Release harness from
harness clips (2)
Figure 5 Removing the Inverter

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05/16/05
4-177

Repairs and Adjustments

REP 8.3

Repairs and Adjustments

REP 8.3

05/16/05
4-178

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DocuColor 250

REP 9.1 Transfer Belt Unit

Parts List on PL 7.3
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Open the Front Cover.

2.

Open the Transfer Module (Figure 1).

2
Slide out the
Transfer Module
until it stops

1
Push in the Left and Right Rail stoppers
Figure 2 Sliding out the Transfer Module completely
4.

Open the Handles on the Drum Cartridge Module and the IBT Drawer (Figure 3).

2
Slide out the Transfer
Module until it stops

Turn Release Handle

to the right

Figure 1 Opening the Transfer Module

3.

Push in Rail stops and slide out Transfer Module completely (Figure 2).

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DocuColor 250

05/16/05
4-179

Repairs and Adjustments

REP 9.1

1
Open the Handle on the
Drum Cartridge Module

Slide out the IBT

Drawer

2
Open the Handle on
the IBT Drawer

3
Remove Screws (2)

Figure 3 Opening the Handles

5.

Slide out the IBT Drawer (Figure 4).

Repairs and Adjustments

REP 9.1

Figure 4 Sliding out the IBT Drawer

6.

05/16/05
4-180

Remove the Transfer Belt Unit (Figure 5).

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Remove the Transfer Belt Unit using

the Front and Rear handles on the
IBT Frame

Verify position of the white

stud

Figure 6 Reinstalling the Transfer Belt Unit

2.

Re-install parts in reverse order of the removal procedure.

Figure 5 Removing the Transfer Belt Unit

Replacement
1.

Ensure that the white stud is positioned in the frame cut-out (Figure 6).

Launch
DocuColor 250

05/16/05
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Repairs and Adjustments

REP 9.1

REP 9.2 IBT Cleaner Assembly

Parts List on PL 7.3
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Perform REP 9.1 Transfer Belt Unit, step 1 - 5.

2.

Lift and secure the Transfer Belt Unit using the Retract Shaft (Figure 1).

1
Lift the Transfer Belt Unit
using the Front IBT handle

1
Remove screws (2)

Pull IBT Cleaner Assembly towards

the front of the machine to remove
the Assembly

Figure 2 Removing the IBT Cleaner Assembly

Secure the Transfer Belt

Unit with the Retract Shaft

Replacement
1.

Re-install parts in reverse order of the removal procedure.

Figure 1 Securing Transfer Belt Unit with the Retract Shaft

3.

Remove the IBT Cleaner Assembly (Figure 2).

Repairs and Adjustments

REP 9.2

05/16/05
4-182

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REP 9.3 Transfer Belt

Parts List on PL 7.3
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Transfer Belt Unit (REP 9.1) and put the Belt Unit on its back (Figure 1).

1
Remove screws (2)

Pull IBT Cleaner Assembly upward

to remove the Cleaner Assembly

Figure 2 Removing the IBT Cleaner Assembly

3.

Remove the Inlet (Figure 3).

Extend the Transfer

Belt Support Arm and
put the Transfer Belt
Unit on the back.
Figure 1 Extending the Transfer Belt Support Arm
2.

Remove the IBT Cleaner Assembly (Figure 2).

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05/16/05
4-183

Repairs and Adjustments

REP 9.3

Pull Inlet upward to

remove Inlet

Remove screw

Remove Support
Assembly

Remove Support Assembly (Figure 4).

Repairs and Adjustments

REP 9.3

Remove screws (2)

Figure 4 Removing the Support Assembly

Figure 3 Removing the Inlet

4.

5.

05/16/05
4-184

Release the Transfer Belt Tension (Figure 5).

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DocuColor 250

Pull Transfer Belt up

Use 5.5 mm driver

and turn the cam
clockwise until the
cam locks in place

Figure 5 Releasing the Transfer Belt Tension

6.

Remove the Transfer Belt (Figure 6).

Figure 6 Removing the Transfer Belt

Replacement
1.

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DocuColor 250

05/16/05
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Re-install the Transfer Belt (Figure 7).

Repairs and Adjustments

REP 9.3

REP 9.4 2nd BTR Roll Assembly

Ensure that the reflector on the inside of the
Transfer Belt goes towards the back of the
Transfer Belt Unit when re-installing the
Belt

Parts List on PL 7.8

Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Open the Front Cover.

2.

Open the Transfer Module (Figure 1).

Figure 7 Re-installing the Transfer Belt

2.

Re-install parts in reverse order of the removal procedure.

2
Slide out the Transfer
Module until it stops

1
Turn Release Handle
to the right

Figure 1 Opening the Transfer Module

3.

Repairs and Adjustments

REP 9.3, REP 9.4

05/16/05
4-186

Push in Rail stops and slide out Transfer Module completely (Figure 2).

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1
Remove Screws

2
Slide out the
Transfer Module
until it stops

Push in the Left and

Right Rail stoppers
Figure 2 Sliding out Transfer Module completely
4.

Remove the Inner Panel (Figure 3).

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Remove the handle

(2 screws)

Remove the Inner

Cover
Figure 3 Removing the Inner Cover

5.

05/16/05
4-187

Remove Indicator and disconnect connector (Figure 4).

Repairs and Adjustments

REP 9.4

1
Disconnect connector

Remove the Indicator by

pulling it of from the

Disconnect
connector

3
Open cable tie

Figure 4 Removing the Indicator and disconnecting connector

6.

Remove the 2nd BTR Assembly (Figure 5).

2
Remove screw and lift out the 2nd BTR Assembly

Figure 5 Removing the 2nd BTR Assembly

Replacement
1.

Repairs and Adjustments

REP 9.4

05/16/05
4-188

Re-install parts in reverse order of the removal procedure.

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REP 9.5 2nd BTR Roll

Parts List on PL 7.8
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the 2nd BTR Assembly (REP 9.4).

2.

Disconnect connector and release Wire Harness (Figure 1).

2
Release Wire Harness
from Wire Clamps

Remove screws (4) and the Plate

Figure 2 Removing the Plate
4.

Remove the Inlet Chute (Figure 3).

1
Disconnect connector
Figure 1 Disconnecting connector and releasing the Wire Harness
3.

Remove the Plate (Figure 2).

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DocuColor 250

05/16/05
4-189

Repairs and Adjustments

REP 9.5

4
Remove E-clip

Remove screw and the Inlet Chute

Figure 3 Removing the Inlet Chute

5.

Remove rear drive Gears (Figure 4).

Repairs and Adjustments

REP 9.5

Remove the Spring

Remove gears (2)

2
Remove E-clip

Figure 4 Removing the Gears

6.

05/16/05
4-190

Remove the 2nd BTR Roll (Figure 5).

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REP 9.6 2nd BTR Blade Assembly

5
Remove 2nd BTR
Roll

Parts List on PL 7.9

Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the 2nd BTR Assembly (REP 9.4).

2.

Disconnect connector and release Wire Harness (Figure 1).

1
Disconnect connector

4
Remove Front Arm

2
Release Wire Harness
from Wire Clamps

3
Remove Screw

Remove E-Ring

1
Remove Spring

Figure 5 Removing the 2nd BTR Roll

Replacement
1.

Re-install parts in reverse order of the removal procedure.

Figure 1 Disconnecting connector and releasing the Wire Harness

3.

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05/16/05
4-191

Remove the Plate (Figure 2).

Repairs and Adjustments

REP 9.5, REP 9.6

Remove screw and the Inlet Chute

Remove screws (4) and the

Plate
Figure 2 Removing the Plate
4.

Figure 3 Removing the Inlet Chute

5.

Remove the Blade Assembly (Figure 4).

Remove the Inlet Chute (Figure 3).

Repairs and Adjustments

REP 9.6

05/16/05
4-192

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2
Remove screws (2) and the Blade Assembly

REP 9.7 1st BTR HVPS

Parts List on PL 7.4
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Transfer Belt (REP 9.3).

2.

Remove the 1st BTR HVPS (Figure 1).

Disconnect
connectors (2)

Release the HVPS from the mounting

stud and remove the 1st BTR HVPS

1
Remove springs (2)

Figure 4 Removing the Blade Assembly

Replacement
1.

Re-install parts in reverse order of the removal procedure.

2
Disconnect
connectors (4)

3
Remove screw

Figure 1 Removing the 1st BTR HVPS

Replacement
1.

Launch
DocuColor 250

05/16/05
4-193

Re-install parts in reverse order of the removal procedure.

Repairs and Adjustments

REP 9.6, REP 9.7

REP 9.8 Drum Cartridges (Y, M, C & K)

Drum Cartridge
(C)

Drum Cartridge
(K)

Parts List on PL 6.1

Removal

Drum Cartridge
(M)

Drum Cartridge
(Y)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Open the Front Cover.

2.

Open the IBT Drawer and Drum Cartridge Module handles (Figure 1).

Open the Handle on Open the Handle on the

Drum Cartridge Module
the IBT Drawer

2
Lift out Drum Cartridge(s) using the
handles in the front and back

1
Slide out the Drum Cartridge Module
Figure 2 Removing the Drum Cartridge(s)

Replacement
1.

Re-install parts in reverse order of the removal procedure.

Figure 1 Opening the IBT Drawer and Drum Cartridge Module handles
3.

Remove the Drum Cartridge(s) (Figure 2).

Repairs and Adjustments

REP 9.8

05/16/05
4-194

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REP 9.9 Dispenser Assembly (Y, M, C & K)

Parts List on PL 6.2
Removal

Remove screws (4) and the Inner Cover

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Toner Cartridges and the Toner Cartridge Cover (Figure 1).

2
Loosen screws (2) and remove the
Toner Cartridge Cover

Figure 2 Removing the Inner Cover

4.

Disconnect connectors (Figure 3).

1
Remove Toner Cartridges
(5)
Figure 1 Removing the Toner Cartridges and the Toner Cartridge Cover
2.

Open the Front Cover.

3.

Remove the Inner Cover (Figure 2).

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Repairs and Adjustments

REP 9.9

Disconnect connectors
(2)

Remove screws (4)

Figure 4 Removing screws

Figure 3 Disconnecting connectors

5.

Remove screws securing the Dispenser Assembly (Figure 4).

Repairs and Adjustments

REP 9.9

6.

05/16/05
4-196

Remove screws securing the Dispenser Assembly (Figure 5).

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On the Left Side of the IOT,

remove screws (2)

On the Right Side of the

IOT, remove screws (2)

Figure 5 Removing screws

7.

Remove screws securing the Dispenser Assembly (Figure 6).

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Figure 6 Removing screws

8.

05/16/05
4-197

Open the IBT Drawer and Drum Cartridge Module handles (Figure 7).

Repairs and Adjustments

REP 9.9

1
Open the IBT Drawer Handle

2
Open the Drum Cartridge Module Handle

1
Slide out the Drum
Cartridge Module

Remove the Dispenser Assembly (Figure 8).

Replacement
1.

Repairs and Adjustments

REP 9.9

Lift and remove the

Dispenser Assembly

Figure 8 Removing the Dispenser Assembly

Figure 7 Opening the IBT Drawer and Drum Cartridge Module Handles
9.

05/16/05
4-198

Re-install parts in reverse order of the removal procedure.

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REP 9.10 Drum Motor Assembly (K)

Parts List on PL 1.1
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Open the Chassis Assembly (REP 3.1).

2.

Remove the Main - K Duct (Figure 1).

Remove screws (2) and

the Main - K Duct
Figure 1 Removing the Main - K Duct
3.

Remove the Drum Motor Assembly (K) (Figure 2).

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Remove screws (3)

Gently pull out the Drum Motor Assembly

Figure 2 Removing the Drum Motor Assembly (K)

Replacement
1.

05/16/05
4-199

Re-install parts in reverse order of the removal procedure.

Repairs and Adjustments

REP 9.10

REP 9.11 Developer Drive Assembly (K) and Belts

Parts List on PL 1.1
Removal
WARNING
Remove screws (2)
and the Gear Bracket

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Open the Chassis Assembly (REP 3.1).

2.

Remove the Drum Motor Assembly (K) (REP 9.10).

3.

Remove the Tension Bracket (Figure 1).

Figure 2 Removing the Gear Bracket

5.

Disconnect connector and release Wire Harness from Harness Clips (Figure 3).

Remove screws (3) and

the Tension Bracket
Figure 1 Removing the Tension Bracket
4.

Remove the Gear Bracket (Figure 2).

Repairs and Adjustments

REP 9.11

05/16/05
4-200

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Remove the Belt

from the Pulley

1
Disconnect connector

Remove Harness from Harness Clips (3)

Figure 3 Disconnecting connector and releasing Harness from Clips

6.

Remove the Belt from the Pulley (Figure 4).

Figure 4 Removing the Belt from the Pulley

7.

Launch
DocuColor 250

05/16/05
4-201

Loosen the Belt Tension (Figure 5).

Repairs and Adjustments

REP 9.11

1
Disconnect
connector

Loosen screw to
loosen Belt tension

2
Remove screws (2)
and the Fan and
Duct

Figure 5 Releasing Belt Tension

8.

Remove the Rear Cooling Fan and Duct (Figure 6).

Figure 6 Removing the Rear Cooling Fan
9.

Repairs and Adjustments

REP 9.11

05/16/05
4-202

Remove the Developer Drive Assembly (K) (Figure 7).

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REP 9.12 Developer Drive Assembly (Y, M, C)

Parts List on PL 1.6
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Open the Chassis Assembly (REP 3.1).

2.

Remove the Main K - Duct (Figure 1).

Remove screws (5) and the

Developer Drive Assembly (K)
Figure 7 Removing the Developer Drive Assembly (K)

Replacement
1.

Re-install parts in reverse order of the removal procedure.

Remove screws (2) and

the Main K - Duct
Figure 1 Removing the Main K - Duct
3.

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DocuColor 250

05/16/05
4-203

Remove the Vacuum Transport Duct (Figure 2).

Repairs and Adjustments

REP 9.11, REP 9.12

Remove screws (2) and the

Vacuum Transport Duct

Figure 2 Removing the Vacuum Transport Duct

4.

Remove the Fuser Duct and the Bracket (Figure 3).

1
Remove screws (2)
and Fuser Duct

2
Remove screws (2)
and the Bracket

Figure 3 Removing Fuser Duct and Bracket

5.

Repairs and Adjustments

REP 9.12

05/16/05
4-204

Remove the Y, M Cooling Duct (Figure 4).

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DocuColor 250

1
Disconnect connectors (2)

Remove screws (2) and

the Y, M Cooling Duct
Figure 4 Removing the Y, M Cooling Duct
6.

Remove the Drum Motor Assembly (C) (Figure 5).

Release Harness from

Harness Clips (2)

Remove screws (3) and the

Drum Motor Assembly (C)

Figure 5 Removing the Drum Motor Assembly (C)

7.

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DocuColor 250

05/16/05
4-205

Remove the Drum Motor Assembly (M) (Figure 6).

Repairs and Adjustments

REP 9.12

Disconnect connectors (2)

Disconnect connectors (2)

Release Harness from

Harness Clip

Remove screws (3) and the

Drum Motor Assembly (M)

Remove screws (3) and the Drum Motor Assembly (M)

Figure 7 Removing the Drum Motor Assembly (Y)

Figure 6 Removing the Drum Motor Assembly (M)

8.

Remove the Drum Motor Assembly (Y) (Figure 7).

Repairs and Adjustments

REP 9.12

9.

05/16/05
4-206

Remove the Drum Motor YMC PWB Assembly (Figure 8).

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2
1

Disconnect connectors (2)

Remove screws (3)

Disconnect connectors (2)

2
Remove screws (2) and the
Drum Motor YMC PWB

2
Remove screws (5) and the Developer
Drive Assembly (Y, M, C)

Figure 8 Removing the Drum Motor YMC PWB

10. Remove the Developer Drive Assembly (Y, M, C) (Figure 9).

Figure 9 Removing the Developer Drive Assembly (Y, M, C)

Replacement
1.

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DocuColor 250

05/16/05
4-207

Re-install parts in reverse order of the removal procedure.

Repairs and Adjustments

REP 9.12

REP 9.13 MOB ADC Assembly

Parts List on PL 11.2
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove Tray 5 / Bypass (REP 7.14).

2.

Disconnect the HCF connector and remove the Left Upper Cover (PL 12.2).

3.

Remove the Transfer Belt Assembly (REP 9.1).

4.

Push in the Transfer Module.

5.

Remove the Drum Cartridges (Y, M, C & K) (REP 9.8).

6.

Disengage first stop on the left side (Figure 1).

Disengage stop and pull

drawer out until the drawer

Figure 2 Disengaging right first stop

Disengage stop and pull

drawer out slightly
8.

Disengage second stop on the right side (Figure 3).

Figure 1 Disengaging left first stop

7.

Disengage first stop on the right side (Figure 2).

Repairs and Adjustments

REP 9.13

05/16/05
4-208

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DocuColor 250

Disengage stop and pull

drawer out slightly
Disengage Left second
stop and remove the Drum
Cartridge Module

Figure 3 Disengaging right second stop

9.

Remove the Drum Cartridge Module (Figure 4).

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Figure 4 Removing the Drum Cartridge Module

10. Disconnect connector (Figure 5).

05/16/05
4-209

Repairs and Adjustments

REP 9.13

Disconnect connector

1
Remove screw

2
Remove bracket and
MOB ADC Assembly
Figure 6 Removing the MOB ADC Assembly

Figure 5 Disconnecting connector

11. Remove the MOB ADC Assembly (Figure 6).

Repairs and Adjustments

REP 9.13

05/16/05
4-210

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DocuColor 250

REP 9.14 Developer Housing (Y, M, C & K)

Parts List on PL 6.6
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Drum Cartridges (Y, M, C & K) (REP 9.8).

2.

Disengage first stop on the right side (Figure 1).

Disengage stop and pull the

Drum Cartridge Module out until

Disengage stop and pull

drawer out slightly

Figure 2 Disengaging left first stop

4.

Remove the Inner Cover (Figure 3).

Figure 1 Disengaging first right stop

3.

Disengage first stop on the left side (Figure 2).

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05/16/05
4-211

Repairs and Adjustments

REP 9.14

Slide cover forward

Remove screws (3)

3
Lift Inner Cover up
and remove

Remove Spring on the Developer

Housing(s) to be removed.
Figure 3 Removing the Inner Cover
5.

Remove Spring(s) (Figure 4).

Repairs and Adjustments

REP 9.14

Figure 4 Removing Spring(s)

6.

05/16/05
4-212

Remove the ATC Cover(s) (Figure 5).

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Black
Black

Cyan

Magenta

Launch
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Yellow

Disconnect connector on the Developer

Housing(s) to be removed.
Figure 6 Disconnect the connectors

Figure 5 Removing ATC Cover(s)

Disconnect connector(s) (Figure 6).

Magenta

Yellow

Loosen screw and remove ATC Cover for the

Developer Housing(s) to be removed.

7.

Cyan

8.

05/16/05
4-213

Remove the Developer Housing(s) (Figure 7).

Repairs and Adjustments

REP 9.14

REP 9.15 Developer Replacement (Y, M, C & K)

1
Cover the opening on the Developer Housings with a sheet of paper

Parts List on PL 6.6

Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

3
Remove the Developer
Housing(s)

1.

Remove the Developer Housing (REP 9.14).

2.

Remove screws (Figure 1).

2
Loosen screw and remove Bracket(s) on the Developer Housing(s) to be removed.

Figure 7 Removing the Developer Housing(s)

Replacement
1.

To replace developer, go to REP 9.15.

Remove screws (2)

Figure 1 Removing screws

3.

Repairs and Adjustments

REP 9.14, REP 9.15

05/16/05
4-214

Remove Cover (Figure 2).

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1
Add Developer material
evenly into the Housing

Remove Cover
(4 snap locks)

2
Turn Drive Pulley clockwise
while adding material

Figure 3 Adding Developer (picture shows yellow housing)

Figure 2 Removing Cover

Replacement

2.

1.

3.

Run dC950 ATC Sensor Setup.

4.

Reset HFSI Counter (dC135) for the Developer that was replaced:

Add Developer (Figure 3).

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DocuColor 250

05/16/05
4-215

Re-install Developer Housing (reverse order of Removal procedure in REP 9.14).

954-830 (Yellow - Y)

954-831 (Magenta - M)

954-832 (Cyan - C)

954-833 (Black - K)

Repairs and Adjustments

REP 9.15

REP 9.16 Dispenser (K)

Parts List on PL 6.4
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Dispenser Assembly (REP 9.9)

2.

Remove screw on the front of the Dispenser Assembly (Figure 1).

Remove screw

Figure 2 Removing screw

Remove screw
4.

Remove the Toner Cartridge CRUM PWB (K) (Figure 3).

Figure 1 Removing screw

3.

Remove screw on the back of the Dispenser Assembly (Figure 2).

Repairs and Adjustments

REP 9.16

05/16/05
4-216

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2
Disconnect connector and
release harness from harness clips

1
Disconnect connector
and release harness
from harness clips

3
Remove screws (2) and
move Toner Cartridge
CRUM PWB to the side

Slide Guide out

to remove

Figure 3 Removing the Toner Cartridge CRUM PWB

5.

Remove the Guide (Figure 4).

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DocuColor 250

Figure 4 Removing the Guide

6.

05/16/05
4-217

Disconnect connectors (Figure 5).

Repairs and Adjustments

REP 9.16

Push the Shutter down and

remove the K Dispenser

Disconnect connectors (2)

Figure 5 Disconnecting connectors

7.

Figure 6 Removing the K Dispenser

Remove the K Dispenser (Figure 6).

Repairs and Adjustments

REP 9.16

05/16/05
4-218

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DocuColor 250

REP 9.17 Dispenser (C)

Parts List on PL 6.4
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Dispenser Assembly (REP 9.9).

2.

Remove the K Dispenser (REP 9.16).

3.

Remove front screw (Figure 1).

2
Disconnect
connectors (2)

1
Remove screw

Figure 2 Removing rear screw

5.

Remove the C Dispenser (Figure 3).

Remove screw

Figure 1 Removing front screw

4.

Remove rear screw (Figure 2).

Launch
DocuColor 250

05/16/05
4-219

Repairs and Adjustments

REP 9.17

Disconnect
connectors

Push the Shutter down and

remove the C Dispenser

Figure 3 Removing the C Dispenser

6.

Disconnect connectors (Figure 4).

Repairs and Adjustments

REP 9.17

Figure 4 Disconnecting connectors

7.

05/16/05
4-220

If replacing the C Dispenser, remove the Low Toner Sensor PWB (REP 9.20) and reinstall it on the new C Dispenser.

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DocuColor 250

REP 9.18 Dispenser (M)

Parts List on
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Dispenser Assembly (REP 9.9).

2.

Remove the Guide (Figure 1).

Remove screw

Figure 2 Removing the front screw

4.

Remove the Toner Cartridge CRUM PWB (C, M, Y) (Figure 3).

Slide Guide out

to remove

Figure 1 Removing the Guide

3.

Remove the front screw (Figure 2).

Launch
DocuColor 250

05/16/05
4-221

Repairs and Adjustments

REP 9.18

2
Remove screws (2) and
move Toner Cartridge
CRUM PWB to the side

3
Move harness to
the side

1
Disconnect connector
and release harness
from harness clips

Figure 3 Removing the Toner Cartridge CRUM PWB (C, M, Y)

5.

Remove the rear screw and disconnect connectors (Figure 4).

Repairs and Adjustments

REP 9.18

Remove screw

Disconnect
connectors (2)

Figure 4 Removing the rear screw and disconnecting connectors

6.

05/16/05
4-222

Remove the M Dispenser (Figure 5).

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DocuColor 250

REP 9.19 Dispenser (Y)

Parts List on
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Dispenser Assembly (REP 9.9).

2.

Remove the Guide (Figure 1).

Push the Shutter down and

remove the M Dispenser
Figure 5 Removing the M Dispenser

Slide Guide out

to remove

Figure 1 Removing the Guide

3.

Launch
DocuColor 250

05/16/05
4-223

Remove the front screw (Figure 2).

Repairs and Adjustments

REP 9.18, REP 9.19

2
Remove screws (2) and
move Toner Cartridge
CRUM PWB to the side

Remove screw

Disconnect connector
and release harness
from harness clips

Figure 2 Removing the front screw

4.

Remove the Toner Cartridge CRUM PWB (C, M, Y) (Figure 3).

Repairs and Adjustments

REP 9.19

Figure 3 Removing the Toner Cartridge CRUM PWB (C, M, Y)

5.

05/16/05
4-224

Remove the rear screw and disconnect connectors (Figure 4).

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DocuColor 250

2
Disconnect
connectors (2)

1
Remove screw

Push the Shutter down and

remove the Y Dispenser

Figure 4 Removing the rear screw and disconnecting connectors

6.

Figure 5 Removing the Y Dispenser

Remove the Y Dispenser (Figure 5).

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DocuColor 250

05/16/05
4-225

Repairs and Adjustments

REP 9.19

REP 9.20 Low Toner Sensor PWB

REP 9.21 Low Toner Sensor (K)

Parts List on PL 6.3

Removal

Parts List on PL 6.4

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Remove the Dispenser Assembly (REP 9.9).

1.

Remove the K Dispenser (REP 9.16).

2.

Remove the K Dispenser (REP 9.16).

2.

Remove the Low Toner Sensor (Figure 1).

3.

Remove the C Dispenser (REP 9.17).

4.

Remove the Low Toner Sensor PWB (Figure 1).

NOTE: The Low Toner Sensor can be removed without removing the Dispenser completely.

Remove screws (2)

and the Low Toner
Sensor PWB

Remove screws (2)

and the Low Toner
Sensor

Figure 1 Removing the Low Toner Sensor PWB

Repairs and Adjustments

REP 9.20, REP 9.21

Figure 1 Removing the Low Toner Sensor

05/16/05
4-226

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REP 9.22 Low Toner Sensor (C)

REP 9.23 Low Toner Sensor (M)

Parts List on PL 6.4

Removal

Parts List on PL 6.4

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Remove the C Dispenser (REP 9.17).

1.

Remove the M Dispenser (REP 9.18).

2.

Remove the Low Toner Sensor (Figure 1).

2.

Remove the Low Toner Sensor (Figure 1).

NOTE: The Low Toner Sensor can be removed without removing the Dispenser completely.

Remove screws (2)

and the Low Toner
Sensor

Remove screws (2)

and the Low Toner
Sensor

Figure 1 Removing the Low Toner Sensor

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NOTE: The Low Toner Sensor can be removed without removing the Dispenser completely.

Figure 1 Removing the Low Toner Sensor

05/16/05
4-227

Repairs and Adjustments

REP 9.22, REP 9.23

REP 9.24 Low Toner Sensor (Y)

Parts List on PL 6.4
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Y Dispenser (REP 9.19).

2.

Remove the Low Toner Sensor (Figure 1).

NOTE: The Low Toner Sensor can be removed without removing the Dispenser completely.

Remove screws (2)

and the Low Toner
Sensor

Figure 1 Removing the Low Toner Sensor

Repairs and Adjustments

REP 9.24

05/16/05
4-228

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REP 10.1 Fuser

REP 10.2 Vacuum Transport Assembly

Parts List on PL 8.1

Removal

Parts List on PL 4.1

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with the
power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with the
power switch on or electrical power applied to the machine.

1.

Open the Front Cover.

1.

2.

Remove the Fuser (Figure 1).

Remove the Fuser (REP 10.1)

NOTE: This removal procedure can be done without removing the Fuser. Removing the
Fuser will however give you a little more room to remove the Vacuum Transport Assembly.

2.

Remove the Vacuum Transport Assembly (Figure 1).

1
Remove
screws (2)

Slide out the Transfer

Unit until it stops

Turn Release Handle

to the right

Remove
screw

Remove the
Vacuum
Transport
Assembly

Lift Fuser out of the

Transfer Unit

Figure 1 Opening the Transport Drawer

Figure 1 Removing the V-Transport

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05/16/05
4-229

Repairs and Adjustments

REP 10.1, REP 10.2

REP 10.3 Transport Belt

Parts List on PL 4.6
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with the
power switch on or electrical power applied to the machine.
1.

Remove the Vacuum Transport Assembly (REP 10.2).

2.

Remove the Roller (Figure 1).

Remove Transport Belt

from the V-Transport
Assembly
Figure 2 Removing the Transport Belt

Remove the Roller from

the V-Transport Assembly
Figure 1 Removing the Transport Belt
3.

Remove the Transport Belt (Figure 2).

Repairs and Adjustments

REP 10.3

05/16/05
4-230

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REP 10.4 Fuser Drive Assembly

Parts List on PL 1.1

Removal

Remove screws (2) and the Fuser

Exhaust Fan and Duct

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Open the Chassis Assembly (REP 3.1).

2.

Remove the Fuser Duct (Figure 1).

Disconnect
connector

Remove screws
(2) and the Fuser
Duct

Figure 2 Removing The Fuser Exhaust Fan and Duct

4.

Disconnect connectors and release Harness from Harness Clips (Figure 3).

Figure 1 Removing the Fuser Duct

3.

Remove the Fuser Exhaust Fan and Duct (Figure 2).

Launch
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05/16/05
4-231

Repairs and Adjustments

REP 10.4

Release Harness from

Harness Clips (2)

1
Disconnect
connectors (2)

2
Release Harness from
Harness Clips (2)
Figure 3 Disconnecting connectors and releasing Harness from Clips
5.

Release Harness from Harness Clips (Figure 4).

Repairs and Adjustments

REP 10.4

Figure 4 Releasing Harness from Harness Clips

6.

05/16/05
4-232

Remove the Fuser Drive Assembly (Figure 5).

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Remove
screws (4)
and the Fuser
Drive Assembly

Figure 5 Removing the Fuser Drive Assembly

Launch
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05/16/05
4-233

Repairs and Adjustments

REP 10.4

Repairs and Adjustments

REP 10.4

05/16/05
4-234

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DocuColor 250

REP 12.1 I/F Module Rear Cover

REP 12.2 I/F Module Top Cover

Parts List on
Removal

Parts List on
Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

1.

Remove the I/F Module Rear Cover (Figure 1).

Remove I/F Module Rear Cover (REP 12.1).

2.

Open the Front Door.

3.

Remove the I/F Module Top Cover (Figure 1).

Remove screws (4)

2
Remove front
screws (2)

1
Remove rear
screws (2)

Figure 1 Removing the I/F Top Cover

Figure 1 Removing the I/F Rear Cover

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235

Repairs and Adjustments

REP 12.1, REP 12.2

REP 12.3 I/F Module

Parts List on
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Undock the Finisher from the IOT (REP 12.50).

2.

Remove the I/F Module Rear Cover (REP 12.1).

3.

Remove the Finisher Rear Upper Cover (REP 12.41).

4.

Prepare to remove I/F Module (Figure 1).

3
Loosen screw

Figure 2 Removing the I/F Module

Disconnect P/J

Remove screw

Figure 1 Preparing to remove I/F Module

5.

Remove the I/F Module (Figure 2).

Repairs and Adjustments

REP 12.3

05/16/05
4-236

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REP 12.40 A/P Finisher Front Door

REP 12.41 A/P Finisher Rear Upper Cover

Parts List on PL 21.3

Removal

Parts List on PL 21.2

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Open the Front Door.

1.

2.

Remove the Front Door Assembly (Figure 1).

Remove the Rear Upper Cover (Figure 1).

Remove screws (4)

Remove screws
(3) and the
Front Door
Assembly

Figure 1 Removing the Front Door Assembly

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Figure 1 Removing the Rear Upper Cover

05/16/05
237

Repairs and Adjustments

REP 12.40, REP 12.41

REP 12.42 A/P Finisher Rear Lower Cover

REP 12.43 A/P Finisher Top Cover

Parts List on PL 21.2

Removal

Parts List on PL 21.2

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

1.

Open the Front Door.

2.

Remove the I/F Rear Cover (REP 12.1).

3.

Remove the I/F Top Cover (REP 12.2).

4.

Remove the Rear Upper Cover (REP 12.41).

5.

Remove the Top Tray (REP 12.45).

6.

Remove front screws (Figure 1).

Remove the Rear Lower Cover (Figure 1).

Remove front screws (2)

Remove screws (4)

Figure 1 Removing the Rear Lower Cover

Figure 1 Removing Front screws

7.

Repairs and Adjustments

REP 12.42, REP 12.43

05/16/05
4-238

Remove the Top Cover (Figure 2).

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Remove screws (2) and

Top Cover

REP 12.44 A/P Finisher Front Top Cover

Parts List on PL 21.3
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Front Door (REP 12.40).

2.

Remove the Top Cover (REP 12.43).

3.

Remove Front Top Cover (Figure 1).

Figure 2 Removing the Top Cover

Remove screws (2) and the

Front Top Cover

Figure 1 Removing the Front Top Cover

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Repairs and Adjustments

REP 12.43, REP 12.44

REP 12.45 A/P Finisher Top Tray

REP 12.46 A/P Finisher Eject Cover

Parts List on PL 21.2

Removal

Parts List on PL 21.2

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

1.

Remove the Front Door (REP 12.40).

2.

Remove screw (Figure 1).

Remove the Top Tray (Figure 1).

Loosen screws (2)

Remove screw

Figure 1 Removing the Top Tray

Figure 1 Removing front screw

Repairs and Adjustments

REP 12.45, REP 12.46

3.

Remove the Rear Upper Cover (REP 12.41).

4.

Remove the Eject Cover (Figure 2).

05/16/05
4-240

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REP 12.47 A/P Finisher Tray Spring Guide

Parts List on PL 21.2
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

Remove screw and

the Eject Cover

1.

Remove the I/F Rear Cover (REP 12.1).

2.

Remove the I/F Top Cover (REP 12.2).

3.

Remove the Rear Upper Cover (REP 12.41).

4.

Remove the Top Tray (REP 12.45).

5.

Remove the Front Door (REP 12.40).

6.

Remove the Top Cover (REP 12.43).

7.

Remove the Front Top Cover (REP 12.44).

8.

Remove the Offset Motor Assembly (Figure 1).

Figure 2 Removing the Eject Cover

Remove screws (2) and move the

Offset Motor Assy to the side
Figure 1 Removing the Offset Motor
9.

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05/16/05
241

Remove screws (Figure 2).

Repairs and Adjustments

REP 12.46, REP 12.47

Remove screws (2) and

the Tray Spring Guide
Figure 3 Removing the Tray Spring Guide
11. Remove screw securing the Top Tray Full Sensor Bracket to the Tray Spring Guide.
Remove screws (2)
Figure 2 Removing screws
10. Remove the Tray Spring Guide (Figure 3).

Repairs and Adjustments

REP 12.47

05/16/05
4-242

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REP 12.48 A/P Finisher Inner Cover

REP 12.50 A/P Finisher

Parts List on PL 21.8

Removal

Parts List on PL 21.1

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

If needed, perform REP 12.58 Stacker Tray (position the Stacker Tray Bracket so that all 4
screws holding the Inner Cover are accessible).

1.

2.

Remove the Inner Cover (Figure 1).

Disconnect connectors (Figure 1).

Disconnect
connectors (2)

Remove screws (4)

and the Inner
Cover

Figure 1 Removing the Inner Cover

Figure 1 Disconnect connectors

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2.

Open the Front Door.

3.

Separate the Finisher from the IOT (Figure 2).

05/16/05
243

Repairs and Adjustments

REP 12.48, REP 12.50

REP 12.52 A/P Finisher Punch Frame Assembly

Parts List on PL 21.5
Removal
WARNING
1

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

Remove screw

1.

Open the Front Door.

2.

Remove screws (Figure 1).

2
Pull the Docking
release and Undock
the Finisher from
the IOT

Figure 2 Separating the Finisher from the IOT

Remove screws (2)

Replacement
1.

If the IOT and Finisher has been moved to a new location, check (ADJ 12.2) Finisher Leveling.

Figure 1 Removing screws

3.

Remove the Rear Upper Cover (REP 12.41).

NOTE: In order not to damage the Registration Motor Drive Belt during the next step, use
caution when removing the Punch Frame Assembly from the Finisher.

4.

Repairs and Adjustments

REP 12.50, REP 12.52

05/16/05
4-244

Remove the Punch Frame Assembly ().

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DocuColor 250

Release Harness
from Harness clips

Disconnect connector and

release Harness Clip

Release Harness from Clip

1
Remove screws (2)
Figure 3 Removing screws and Harness

1
Disconnect connectors (2)

6.

Remove the Punch Frame Assembly (Figure 4).

Figure 2 Removing the Punch Frame Assembly

5.

Remove screws and Wire Harness (Figure 3).

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05/16/05
245

Repairs and Adjustments

REP 12.52

REP 12.53 A/P Finisher Stapler Assembly

Parts List on PL 21.6
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Open the Front Door.

2.

Remove Stapler Cover (Figure 1).

2
Disconnect connector and remove
the Punch Frame Assembly

1
Pull out Punch Frame Assembly until you can reach conFigure 4 Removing the Punch Frame Assembly

Remove screw and

Stapler Cover

Figure 1 Removing the Stapler Cover

3.

Repairs and Adjustments

REP 12.52, REP 12.53

05/16/05
4-246

Remove the Stapler Assembly (Figure 2).

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DocuColor 250

REP 12.54 A/P Finisher Stapler Rail

Parts List on PL 21.6
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Stapler Assembly (REP 12.53).

2.

Remove the Inner Cover (REP 12.48).

3.

Remove the Stapler Carriage (Figure 1).

Remove screws (3)

Remove Stapler Carriage

1
Disconnect
connectors

2
Remove screws (2) and
the Stapler Assembly

Figure 2 Removing the Stapler Assembly

1
Disconnect
connector

2
Release Harness Clip

Figure 1 Removing the Stapler Carriage

4.

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05/16/05
247

Remove screws (6) holding the Stapler Rail.

Repairs and Adjustments

REP 12.53, REP 12.54

REP 12.55 P Finisher Booklet Maker Unit

REP 12.56 P Finisher Booklet Stapler

Parts List on PL 21.15

Removal

Parts List on PL 21.16

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Open the Front Door.

1.

Open the Front Door.

2.

Pull out the Booklet Maker Unit until it stops.

2.

Pull out the Booklet Stapler.

3.

Remove the Booklet Maker Stopper (black bracket on left side panel near the rear, 1
screw).

3.

Remove the Booklet Stapler (Figure 1).

4.

Remove the Booklet Maker Unit (Figure 1).

NOTE: Use caution to avoid personal injury and/or damage to the Booklet Maker when
removing the Booklet Maker Unit from the Finisher.

Push in the
stopper on the
Right Rail

3
Pull out and remove
the Booklet Maker
Unit from the Finisher

1
Pull out the
Booklet Stapler

4
Remove the
Booklet Stapler

1
Push in the stopper
on the Right Rail and
pull the Booklet
Maker Unit out further until it stops

2
Push in the stopper
on the Left Rail.

2
Remove screws (2)
on the Left Rail

Figure 1 Removing the Booklet Stapler

Figure 1 Removing the Booklet Maker Unit

Replacement
1.

Perform the installation in the reverse order of the removal procedure, starting with attaching the Left Rail then the Right Rail.

Repairs and Adjustments

REP 12.55, REP 12.56

05/16/05
4-248

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DocuColor 250

REP 12.57 A/P Finisher Compiler Tray

Parts List on PL 21.8
Removal
WARNING
2

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Rear Upper Cover (REP 12.41).

2.

Remove the Front Door (REP 12.40).

3.

Remove screw securing the Compiler Tray (Figure 1).

Release the
Cable-tie

3
Remove
the Compiler Harness from
the Wire
Clamps
(2)

1
Disconnect
the connector

Figure 2 Disconnecting the Compiler Harness

Remove screw (1)

7.

a.

Figure 1 Removing screw securing the Compiler Tray

4.

Remove the Compiler Tray.

Push in the Front Tab (Figure 3).

Remove the Stapler Assembly (REP 12.53).

5.

Remove the Inner Cover (REP 12.48).

6.

Disconnect the Compiler Harness (Figure 2).

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05/16/05
249

Repairs and Adjustments

REP 12.57

REP 12.58 A/P Finisher Stacker Tray Position

Parts List on PL 21.2
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Rear Upper Cover (REP 12.41).

NOTE: In the next step, while disengaging the Elevator Pulley, hold the Stacker Tray with
one hand.

2.

Disengage the Elevator Pulley (Figure 1).

Push in the
Front Tab

Figure 3 Pushing in the Front Tab

b.

Push in the Rear Tab (Figure 4).

Push in the
Rear Tab and
remove the
Compiler
Tray

Disengage the Elevator Pulley by pulling the gear towards

the rear of the machine
Figure 4 Pushing in the Rear Tab

Figure 1 Disengaging the Elevator Pulley

3.
Repairs and Adjustments

REP 12.57, REP 12.58

05/16/05
4-250

Manually move the Stacker Tray Bracket up or down.

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DocuColor 250

REP 12.59 A/P Finisher Paddle Shaft

REP 12.60 A/P Finisher Stacker Drive Belt

Parts List on PL 21.9

Removal

Parts List on PL 21.4

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Open the Front Door.

1.

Remove the Front Door (REP 12.40).

2.

Manually move the Stapler Assembly towards the rear of the machine.

2.

Remove the Rear Upper Cover (REP 12.41).

3.

Remove the Rear Upper Cover (REP 12.41).

3.

Remove the Rear Lower Cover (REP 12.42).

4.

Remove the Paddle Shaft (Figure 1).

4.

Perform REP 12.58 Stacker Tray (position the Stacker Tray in the lowest position).

5.

Remove the rear Stacker Drive Belt (Figure 1).

1.

3.

Remove E-clip and

Bushing (from the
rear of the Finisher)

Disengage the tab on the

Synchronous Belt Pulley
and remove the Pulley.

2.
Remove E-clip
and Bushing

2
Release
tabs (2) on
the Belt
Clamps
and
remove the
rear
Stacker
Drive Belt

4.
Press Bracket down and
remove the Paddle Shaft

1
Remove
the
Spring

Figure 1 Removing the Paddle Shaft

Replacement
1.

Reinstall components in the reverse order of the removal procedure.

Figure 1 Removing the rear Stacker Belt (P Finisher shown)

6.

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05/16/05
251

Remove the front Stacker Drive Belt ().

Repairs and Adjustments

REP 12.59, REP 12.60

REP 12.61 A/P Finisher Buffer Path Sensor

Parts List on PL 21.10
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

2
Release
tabs (2) on
the Belt
Clamps
and
remove the
rear
Stacker
Drive Belt

1
Remove
the
Spring

1.

Remove the Finisher from the IOT (REP 12.50).

2.

Remove the Punch Assembly (REP 12.52).

3.

Remove the Buffer Path Sensor (Figure 1).

1
Disconnect connector

Remove screw and Sensor

Figure 2 Removing the front Stacker Belt (A Finisher shown)

Replacement
1.

Reinstall components in the reverse order of the removal procedure. Refer to Figure 1
and Figure 2 for Stacker Drive Belt positioning in the Belt Clamps.

Repairs and Adjustments

REP 12.60, REP 12.61

05/16/05
4-252

Figure 1 Removing the Buffer Path Sensor

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DocuColor 250

REP 12.62 A/P Finisher Gate Sensor

Parts List on PL 21.11
Removal

1
Release Harness Clip

WARNING

Disconnect
connector

3
Remove screw and Sensor

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Finisher from the IOT (REP 12.50).

2.

Remove the Punch Assembly (REP 12.52).

3.

Remove the Bracket (Figure 1).

Remove screws (2)

Figure 2 Removing the Gate Sensor

Figure 1 Removing the Bracket

4.

Remove the Gate Sensor (Figure 2).

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05/16/05
253

Repairs and Adjustments

REP 12.62

REP 12.63 A/P Finisher Top Tray Full Sensor

REP 12.64 A/P Finisher Buffer Roll

Parts List on PL 21.11

Removal

Parts List on PL 21.10

Removal
WARNING

WARNING

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.

1.

Remove the Front Door (REP 12.40).

1.

Remove the Rear Upper Cover (REP 12.41).

2.

Remove the Rear Upper Cover (REP 12.41).

2.

Remove the Left Harness Bracket (Figure 1).

3.

Remove the Top Cover (REP 12.43).

4.

Remove the Front Top Cover (REP 12.44).

5.

Remove the Top Tray (REP 12.45).

6.

Remove the Tray Spring Guide (REP 12.47).

7.

Disconnect P/J8322 and remove screw (1) securing the Top Tray Full Sensor to the Sensor Bracket.

1
Remove wire
harnesses
from Wire
Clips (9)

3
Remove
screws (2)
securing the
Left Harness
Bracket

4
Remove the
Left Harness
Bracket

2
Remove
screw securing the
ground wire
Figure 1 Removing the Left Harness Bracket
3.

Repairs and Adjustments

REP 12.63, REP 12.64

05/16/05
4-254

Remove the Transport Gate Solenoid Bracket (Figure 2).

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DocuColor 250

7.

Remove the Buffer Roll (Figure 4).

Remove
screws (2)

3
Remove the Buffer
Roll

1
Lower the Bottom Buffer
Chute Assembly
Figure 2 Removing the Transport Gate Solenoid Bracket
4.

Remove Pulley and Gear (Figure 3).

2
Remove the E-clip and
the Bushing
Figure 4 Removing the Buffer Roll

Replacement
1.

Ensure that the Transport Gate is in the correct position when re-assembling.

Release Belt
Tension

1
Remove E-clip

4
Release tab on
Gear. Remove
the Gear and
Bushing from the
Buffer Roll Shaft

2
Remove Pulley

0112005-COP

Figure 3 Removing Pulley and Gear

5.

Open the Front Door.

6.

Manually move the Stapler Assembly towards the back of the Finisher.

Launch
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05/16/05
255

Repairs and Adjustments

REP 12.64

REP 12.65 A/P Finisher Bottom Buffer Chute Assembly

Parts List on PL 21.10
Removal
WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Open the Front Door.

2.

Remove the Booklet Maker Unit (REP 12.55).

3.

Remove the Baffle (Figure 1).

Remove
screws (2)
and Baffle

Lower the Bottom Buffer Chute

Assembly and
remove it
0112007A-COP

Figure 2 Removing the Bottom Buffer Chute Assembly

Figure 1 Removing Baffle

4.

Remove the Bottom Buffer Chute Assembly (Figure 2).

Repairs and Adjustments

REP 12.65

05/16/05
4-256

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DocuColor 250

REP 12.67 A/P Finisher Eject Chute Assembly

Parts List on PL 21.7

Removal

Remove screws (4)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Remove the Front Door (REP 12.40).

2.

Remove the Rear Upper Cover (REP 12.41).

3.

Remove the Top Tray (REP 12.45).

4.

Remove the Eject Cover (REP 12.46).

5.

Remove E-clip and Bushing from the Eject Pinch Shaft (Figure 1).

1
Remove Pinch Springs (2)

Disconnect P/J8340 (Sub

Paddle Solenoid)
0112011A-COP

Figure 2 Removing Pinch Springs and screws

7.

Remove the Eject Chute Assembly (Figure 3).

1
Remove E-clip

Remove E-clip and

Bushing

2
0112010A-COP

Figure 1 Removing E-clip and Bushing

6.

Slide out the

Eject Pinch Shaft
and the Eject
Cam Follower

Remove Pinch Springs and screws from the Eject Pinch Shaft (Figure 2).

3
Remove the Eject
Chute Assembly
0112012a-cop

Figure 3 Removing the Eject Chute Assembly

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05/16/05
257

Repairs and Adjustments

REP 12.67

REP 12.68 A/P Finisher PWB

Parts List on 21.12

Removal

Remove screws (6)

Remove connectors (13 for

A Finisher, 15
for P Finisher)

WARNING
To avoid personal injury or shock, do not perform repair or adjustment activities with
the power switch on or electrical power applied to the machine.
1.

Check and record Finisher software version.

2.

Save Finisher NVM in dC361.

3.

Remove the Finisher Rear Upper Cover (REP 12.41).

4.

Remove the Finisher Rear Lower Cover (REP 12.42).

5.

Remove the Finisher PWB Cover (4 screws).

6.

Remove the Finisher PWB (Figure 1).

Figure 1 A/P Finisher PWB

Replacement

Repairs and Adjustments

REP 12.68

1.

Restore Finisher NVM saved in step 1 of the removal procedure.

2.

Check Finisher software version and compare with software version recorded in step 1 of
the removal procedure.

3.

If the current software version is lower than the previous version, load software to the Finisher.

05/16/05
4-258

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DocuColor 250

5 Parts List
Overview
Introduction .....................................................................................................................
Subsystem Information ...................................................................................................
Symbology ......................................................................................................................

Drawer Unit
5-3
5-4
5-5

Parts Lists
Drives
PL 1.1 Drive Unit (1 of 2).................................................................................................
PL 1.2 Drive Unit (2 of 2).................................................................................................
PL 1.3 Fuser Drive Assembly..........................................................................................
PL 1.4 Main Drive Assembly ...........................................................................................
PL 1.5 Developer Drive Assembly (K).............................................................................
PL 1.6 Developer Drive Assembly (Y, M, C) ...................................................................

5-7
5-8
5-9
5-10
5-11
5-12

Trays
PL 2.1 Tray 1/2................................................................................................................
PL 2.2 Tray 3/4 (1 of 2) ...................................................................................................
PL 2.3 Tray 3/4 (2 of 2) ...................................................................................................
PL 2.4 Tray 1 Assembly ..................................................................................................
PL 2.5 Tray 2 Assembly ..................................................................................................
PL 2.6 Tray 1 Feed Assembly (1 of 2) ............................................................................
PL 2.7 Tray 1 Feed Assembly (2 of 2) ............................................................................
PL 2.8 Tray 2 Feed Assembly (1 of 2) ............................................................................
PL 2.9 Tray 2 Feed Assembly (2 of 2) ............................................................................
PL 2.10 Tray 3 Feed Assembly (1 of 2) ..........................................................................
PL 2.11 Tray 3 Feed Assembly (2 of 2) ..........................................................................
PL 2.12 Tray 4 Feed Assembly (1 of 2) ..........................................................................
PL 2.13 Tray 4 Feed Assembly (2 of 2) ..........................................................................
PL 2.14 Tray 3 Assembly ................................................................................................
PL 2.15 Tray 4 Assembly ................................................................................................
PL 2.16 Tray 5 / Bypass Chute Assembly.......................................................................
PL 2.17 Pre Registration Motor Assembly ......................................................................
PL 2.18 Takeaway Roll ...................................................................................................
PL 2.19 Left Chute Cover................................................................................................
PL 2.20 T/A Drive............................................................................................................
PL 2.21 Tray 3/4 Gear Assembly ....................................................................................

5-13
5-14
5-15
5-16
5-17
5-18
5-19
5-20
5-21
5-22
5-23
5-24
5-25
5-26
5-27
5-28
5-29
5-30
5-31
5-32
5-33

Bypass
PL 3.1 Tray 5 / Bypass Accessory ..................................................................................
PL 3.2 Tray 5 / Bypass Cover .........................................................................................
PL 3.3 Tray 5 / Bypass Component (1 of 2) ....................................................................
PL 3.5 Tray 5 / Bypass Tray Component ........................................................................
PL 3.6 Tray 5 / Bypass Feeder Component ....................................................................
PL 3.7 Tray 5 / Bypass Upper Feeder Component .........................................................
PL 3.8 Tray 5 / Bypass Lower Feeder Component .........................................................
PL 3.9 Retard/Feed/Nudger Roll Component .................................................................
PL 3.10 Feed/Nudger Shaft Component .........................................................................

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DocuColor 250

5-34
5-35
5-36
5-37
5-38
5-39
5-40
5-41
5-42

PL 4.1 Transfer Module Assembly (1 of 2)......................................................................

PL 4.2 Transfer Module Assembly (2 of 2)......................................................................
PL 4.3 Duplex Transport .................................................................................................
PL 4.4 Registration Transport Assembly.........................................................................
PL 4.5 Pre Registration Slide Assembly..........................................................................
PL 4.6 V-Transport Assembly .........................................................................................

5-43
5-44
5-45
5-46
5-47
5-48

ROS
PL 5.1 ROS .....................................................................................................................

5-49

Developer
PL 6.1 Drum/Toner Cartridge ..........................................................................................
PL 6.2 Dispense Unit.......................................................................................................
PL 6.3 Dispense Assembly (Y, M, C, K)..........................................................................
PL 6.4 Dispense Assembly .............................................................................................
PL 6.5 Dispense Unit (1 of 3) ..........................................................................................
PL 6.6 Dispense Unit (2 of 3) ..........................................................................................
PL 6.7 Dispense Unit (3 of 3) ..........................................................................................
PL 6.8 Rear Frame (1 of 2) .............................................................................................
PL 6.9 Rear Frame (2 of 2) .............................................................................................
PL 6.10 Direct Pipe Assembly.........................................................................................
PL 6.11 Joint/Leveler Box Assembly...............................................................................

5-50
5-51
5-52
5-53
5-54
5-55
5-56
5-57
5-58
5-59
5-60

IBT
PL 7.1 IBT Unit (1 of 2)....................................................................................................
PL 7.2 IBT Unit (2 of 2)....................................................................................................
PL 7.3 Transfer Belt Unit .................................................................................................
PL 7.4 IBT Frame Assembly (1 of 4) ...............................................................................
PL 7.5 IBT Frame Assembly (2 of 4) ...............................................................................
PL 7.6 IBT Frame Assembly (3 of 4) ...............................................................................
PL 7.7 IBT Frame Assembly (4 of 4) ...............................................................................
PL 7.8 2nd BTR Roll Assembly (1 of 2)...........................................................................
PL 7.9 2nd BTR Roll Assembly (2 of 2)...........................................................................
PL 7.10 IBT Drawer.........................................................................................................

5-61
5-62
5-63
5-64
5-65
5-66
5-67
5-68
5-69
5-70

Fuser
PL 8.1 Fuser Unit ............................................................................................................

5-71

Air System
PL 9.1 Air System (1 of 3) ...............................................................................................
PL 9.2 Air System (2 of 3) ...............................................................................................
PL 9.3 Air System (3 of 3) ...............................................................................................

5-72
5-73
5-74

Inverter
PL 10.1 Inverter...............................................................................................................
PL 10.2 Inverter 1 Transport (1 of 2) ...............................................................................
PL 10.3 Inverter 1 Transport (2 of 2) ...............................................................................
PL 10.4 Inverter 2 Transport (1 of 2) ...............................................................................

05/16/05
5-1

5-75
5-76
5-77
5-78

Parts List

PL 10.5 Inverter 2 Transport (2 of 2)...............................................................................

5-79

Electrical
PL 11.1 Electrical (1 of 3)................................................................................................
PL 11.2 Electrical (2 of 3)................................................................................................
PL 11.3 Electrical (3 of 3)................................................................................................
PL 11.4 Wire Harness .....................................................................................................
PL 11.5 Control Unit (1 of 2) ...........................................................................................
PL 11.6 Control Unit (2 of 2) ...........................................................................................

5-80
5-81
5-82
5-83
5-84
5-85

Cover
PL 12.1 Cover (1 of 2).....................................................................................................
PL 12.2 Cover (2 of 2).....................................................................................................

5-88
5-89
5-90
5-91
5-92
5-93
5-94
5-95
5-96

DADF
PL 14.1 DADF .................................................................................................................
5-97
PL 14.2 DADF Cover ......................................................................................................
5-98
PL 14.3 DADF PWB, Counter Balance ...........................................................................
5-99
PL 14.4 DADF Document Tray, Tray Motor .................................................................... 5-100
PL 14.5 Feeder Upper Chute, DADF Left Upper Cover .................................................. 5-101
PL 14.6 Feed Motor, Feed Clutch, Invert Drive Roll ....................................................... 5-102
PL 14.7 Pre Registration Motor, Pre Registration Roll Chute, Take Away Roll, Baffle Solenoid
5-103
PL 14.8 Registration Motor, Registration Roll ................................................................. 5-104
PL 14.9 Platen Motor, Platen Roll, Out Roll .................................................................... 5-105
PL 14.10 Exit Motor, Exit Roll ......................................................................................... 5-106
PL 14.11 Exit Gate Solenoid, Simp/Dup Gate Solenoid, Nip Solenoid, Inverter Exit Chute, Guide
Chute............................................................................................................................... 5-107
PL 14.12 Exit Upper/Lower Chute, Registration Out Chute, Feeder Lower Chute ......... 5-108
PL 14.14 DADF Document Tray Component .................................................................. 5-109
PL 14.15 DADF Document Bottom Tray Component ..................................................... 5-110
PL 14.16 DADF Document Upper Tray Component ....................................................... 5-111
PL 14.17 Feeder Upper Chute Component .................................................................... 5-112
PL 14.18 Feeder/Nudger Roll Component ...................................................................... 5-113
PL 14.19 DADF Left Upper Cover Component ............................................................... 5-114
PL 14.20 Pre Registration Roll Chute Component.......................................................... 5-115
PL 14.21 Inverter Exit Chute Component ....................................................................... 5-116
PL 14.22 Guide Chute Component ................................................................................. 5-117
PL 14.23 Exit Upper Chute Component.......................................................................... 5-118
PL 14.24 Exit Lower Chute Component.......................................................................... 5-119
PL 14.25 Registration Out Chute Component................................................................. 5-120
PL 14.26 Feeder Lower Chute Component .................................................................... 5-121
Parts List

5-122
5-123
5-124

UI
PL 17.2 UI (Left) ..............................................................................................................
PL 17.3 UI .......................................................................................................................
PL 17.4 LCD Touch Panel...............................................................................................

5-125
5-126
5-127

HCF
5-86
5-87

IIT
PL 13.1 IIT Cover - Front/Top .........................................................................................
PL 13.2 IIT Cover - Rear/Right, Power Chassis (DADF-250) .........................................
PL 13.3 IIT Bottom Bracket .............................................................................................
PL 13.4 IIT Component ...................................................................................................
PL 13.6 IIT Housing - Electrical.......................................................................................
PL 13.7 IIT Housing - Carriage .......................................................................................
PL 13.8 IIT/IPS Unit ........................................................................................................
PL 13.9 Full Rate Carriage Component ..........................................................................
PL 13.10 Half Rate Carriage Component .......................................................................

SCT/OCT
PL 16.1 SCT....................................................................................................................
PL 16.2 OCT (1 of 2) .......................................................................................................
PL 16.3 OCT (2 of 2) .......................................................................................................

PL 18.1 HCF Unit ............................................................................................................

PL 18.2 HCF Tray 6 (1 of 2) ............................................................................................
PL 18.3 HCF Tray 6 (2 of 2) ............................................................................................
PL 18.4 HCF Feeder (1 of 3)...........................................................................................
PL 18.5 HCF Feeder (2 of 3)...........................................................................................
PL 18.6 HCF Feeder (3 of 3)...........................................................................................
PL 18.7 HCF Top Cover Unit ..........................................................................................
PL 18.8 HCF Electrical and Rail......................................................................................

5-128
5-129
5-130
5-131
5-132
5-133
5-134
5-135

A/P Finisher
PL 21.1 A/P Finisher .......................................................................................................

5-136

Finisher
PL 21.2 Finisher Cover: 1 of 2.........................................................................................
PL 21.3 Finisher Cover: 2 of 2.........................................................................................
PL 21.4 Finisher Stack ....................................................................................................
PL 21.5 Finisher Punch ...................................................................................................
PL 21.6 Finisher Stapler..................................................................................................
PL 21.7 Finisher Eject: 1 of 3 ..........................................................................................
PL 21.8 Finisher Eject: 2 of 3 ..........................................................................................
PL 21.9 Finisher Eject: 3 of 3 ..........................................................................................
PL 21.10 Finisher Transport: 1 of 2.................................................................................
PL 21.11 Finisher Transport: 2 of 2.................................................................................
PL 21.12 Finisher Electrical.............................................................................................
PL 21.13 Finisher Harness..............................................................................................
PL 21.15 Booklet Accessory ...........................................................................................
PL 21.16 Booklet Component - 1 ....................................................................................
PL 21.17 Booklet Component -2 (End Guide).................................................................
PL 21.18 Booklet Component -3 .....................................................................................
PL 21.19 Booklet Component -4 .....................................................................................
PL 21.20 Booklet Component -5 .....................................................................................
PL 21.21 Booklet Component -6 (Chute) ........................................................................
PL 21.22 Booklet Component -7 .....................................................................................
PL 21.23 Booklet Tray Component .................................................................................
PL 21.25 I/F Module Component (Drive).........................................................................
PL 21.26 I/F Module Component (Decurler) ...................................................................
PL 21.27 I/F Module Component (Chute) .......................................................................
PL 21.28 Finisher OCT....................................................................................................

5-137
5-138
5-139
5-140
5-141
5-142
5-143
5-144
5-145
5-146
5-147
5-148
5-149
5-150
5-151
5-152
5-153
5-154
5-155
5-156
5-157
5-158
5-159
5-160
5-161

Common Hardware
Common Hardware .........................................................................................................
Part Number Index ..........................................................................................................

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Introduction

Table 1

Overview

Abbreviation

The Parts List section identifies all part numbers and the corresponding location of all spared
subsystem components.

R/E

Organization
Parts Lists

Meaning
Reduction/Enlargement

REF:

Refer to

SCSI

Small Computer Systems Interface

W/

With

W/O

Without

Each item number in the part number listing corresponds to an item number in the related
illustration. All the parts in a given subsystem of the machine will be located in the same
illustration or in a series of associated illustrations.

Table 2
Operating Companies

Electrical Connectors and Fasteners

Abbreviation

This section contains the illustrations and descriptions of the plugs, jacks, and fasteners used
in the machine. A part number listing of the connectors is included.

AO

Americas Operations

NASG - US

North American Solutions Group - US

Common Hardware

NASG Canada

North American Solutions Group Canada

XE

Xerox Europe

The common hardware is listed in alphabetical order by the letter or letters used to identify
each item in the part number listing and in the illustrations. Dimensions are in millimeters
unless otherwise identified.

Meaning

Symbology
Part Number Index

Symbology used in the Parts List section is identified in the Symbology section.

This index lists all the spared parts in the machine in numerical order. Each number is followed
by a reference to the parts list on which the part may be found.

Service Procedure Referencing

If a part or assembly has an associated repair or adjustment procedure, the procedure number
will be listed at the end of the part description in the parts lists e.g. (REP 5.1, ADJ 5.3)

Other Information
Abbreviations
Abbreviations are used in the parts lists and the exploded view illustrations to provide
information in a limited amount of space. The following abbreviations are used in this manual:
Table 1
Abbreviation

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Meaning

A3

297 x 594 Millimeters

A4

210 x 297 Millimeters

A5

148 x 210 Millimeters

AD

Auto Duplex

AWG

American Wire Gauge

EMI

Electro Magnetic Induction

GB

Giga Byte

KB

Kilo Byte

MB

Mega Byte

MM

Millimeters

MOD

Magneto Optical Drive

NOHAD

Noise Ozone Heat Air Dirt

PL

Parts List

P/O

Part of

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Parts List

Introduction

Subsystem Information
Use of the Term Assembly
The term assembly will be used for items in the part number listing that include other itemized
parts in the part number listing. When the word assembly is found in the part number listing,
there will be a corresponding item number on the illustrations followed by a bracket and a
listing of the contents of the assembly.

Brackets
A bracket is used when an assembly or kit is spared, but is not shown in the illustration. The
item number of the assembly or kit precedes the bracket; the item numbers of the piece parts
follow the bracket.

Tag
The notation W/Tag in the parts description indicates that the part configuration has been
updated. Check the change Tag index in the General Information section of the Service Data
for the name and purpose of the modification.
In some cases, a part or assembly may be spared in two versions: with the Tag and without the
Tag. In those cases, use whichever part is appropriate for the configuration of the machine on
which the part is to be installed. If the machine does not have a particular Tag and the only
replacement part available is listed as W/Tag, install the Tag kit or all of the piece parts. The
Change Tag Index tells you which kit or piece parts you need.
Whenever you install a Tag kit or all the piece parts that make up a Tag, mark the appropriate
number on the Tag matrix.

Parts List

Subsystem Information

05/16/05
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Symbology
A Tag number within a circle pointing to an item number shows that the part has been changed
by the tag number within the circle (Figure 1). Information on the modification is in the Change
Tag Index.

A Tag number within a circle having a shaded bar and pointing to an item number shows that
the configuration of the part shown is the configuration before the part was changed by the Tag
number within the circle (Figure 2).

Figure 2 Without Tag Symbol

Figure 1 With Tag Symbol

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Parts List

Symbology

A tag number within a circle with no apex shows that the entire drawing has been changed by
the tag number within the circle (Figure 3). Information on the modification is in the Change Tag
Index.

A tag number within a circle with no apex and having a shaded bar shows that the entire
drawing was the configuration before being changed by the tag number within the circle
(Figure 4).

Figure 3 Entire Drawing With Tag Symbol

Figure 4 Entire Drawing Without Tag Symbol

Parts List

Symbology

05/16/05
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PL 1.1 Drive Unit (1 of 2)

Item

Part

Description

007K87841

2
3

007K89113
007K89149

4
5

6
7

127K39851

9
10
11

Fuser Drive Assembly (Not Spared)

(REP 10.4)
Main Drive Assembly (REP 3.3)
Developer Drive Assembly (K)
(REP 9.1)
Gear Bracket Assembly
Gear Assembly (28/31T) (Not
Spared)
Gear Bracket (P/O PL 1.1 Item 4)
Gear Assembly (31/33) (Not
Spared)
Drum Motor Assembly (K) (REP
9.10)
Tension Bracket Assembly
Tension Bracket (Not Spared)
Pulley (Not Spared)

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05/16/05
5-7

Parts List

PL 1.1

PL 1.2 Drive Unit (2 of 2)

Item

Part

Description

007K87854

127K39861

4
5
6

960K01611

Developer Drive Assembly (Y, M,

C) (Not Spared) (REP 9.12)
Drum Motor Assembly (Y, M, C)
(Not Spared)
Drum Motor YMC PWB (P/O PL 1.2
Item 6)
Plate (P/O PL 1.2 Item 6)
PWB Support (P/O PL 1.2 Item 6)
Drum Motor YMC PWB Assembly
(Y, M, C)

Parts List

PL 1.2

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PL 1.3 Fuser Drive Assembly

Item

Part

Description

1
2
3
4
5
6
7

413W08350

Gear Assembly
Bearing (P/O PL 1.3 Item 1)
Shaft (P/O PL 1.3 Item 1)
Gear (35T) (P/O PL 1.3 Item 1)
Gear (62T) (P/O PL 1.3 Item 1)
Bracket (P/O PL 1.3 Item 1)
Fuser Motor Assembly (Not
Spared)
Bracket (Not Spared)

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05/16/05
5-9

Parts List

PL 1.3

PL 1.4 Main Drive Assembly

Item

Part

Description

1
2
3

5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27

013E87700

121K33940

121K33960

127K39620
413W08350
413W77359

Shaft Assembly (Not Spared)

Gear Assembly (86T) (Not Spared)
Gear Assembly (21T/42T) (Not
Spared)
Gear Assembly (31T/44T) (Not
Spared)
Gear Assembly (40T) (Not Spared)
Gear Assembly (42T) (Not Spared)
Ball Bearing
Brake Assembly (Not Spared)
Upper Bracket (Not Spared)
Lower Bracket (Not Spared)
2nd BTR Cam Clutch
Shaft (Not Spared)
Developer K Drive Clutch Assembly
Shaft (Not Spared)
Main Motor Assembly
Bearing
Bearing
Shaft (Not Spared)
Gear (17T) (Not Spared)
Gear (18T) (Not Spared)
Gear (53T) (Not Spared)
Gear (30T) (Not Spared)
Gear (53T) (Not Spared)
Gear (47T) (Not Spared)
Connector (Not Spared)
Housing (Not Spared)
PWB Support (Not Spared)

Parts List

PL 1.4

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PL 1.5 Developer Drive Assembly (K)

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21

Part

Description

005E17830

009E94920

413W08350
413W08950
423W52154

Retainer
Shaft Assembly (Not Spared)
Spring
Pulley (20T) (Not Spared)
Idler Pulley (Not Spared)
Pulley (31T) (Not Spared)
Pulley Assembly (Not Spared)
Belt (REP 9.11)
Bracket Assembly (Not Spared)
Tension Bracket (Not Spared)
Tension Bracket (Not Spared)
Bearing
Bearing
Belt (REP 9.11)
Shaft (Not Spared)
Gear (18T) (Not Spared)
Spring (Not Spared)
Bracket (Not Spared)
Bracket (Not Spared)
Support (Not Spared)
Bracket (Not Spared)

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05/16/05
5-11

Parts List

PL 1.5

PL 1.6 Developer Drive Assembly (Y,

M, C)
Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19

009E94920

127K36830

20
21
22
23
24
25

Coupling Assembly
Retainer (P/O PL 1.6 Item 1)
Coupling
Spring
Bearing (P/O PL 1.6 Item 1)
Coupling Assembly
Gear Assembly
Gear Assembly
Ball Bearing
Bracket Assembly
Pulley
Pulley Assembly
Tension Pulley Assembly
Bracket (P/O PL 1.6 Item 13)
Tension Pulley Assembly
Bracket (P/O PL 1.6 Item 15)
Pulley
Film
Developer Motor Assembly (Y, M,
C)
Belt
Belt
Gear
Spring
Bracket
Clamp

Parts List

PL 1.6

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PL 2.1 Tray 1/2

Item

Part

Description

1
2
3
4
5
6

893E64440

050K50400

054K27520

7
8

059K26935

9
10

11
12
13

14

110K11680

15
16
17
18
19

893E64430
014E45291
014E51110

Tray Label (1)

Label (Instruction)
Tray 1 Assembly, Tray 2 Assembly
Tray 1 Feed Unit
Harness Holder (P/O PL 2.1 Item 4)
Feed Out Chute (P/O PL 2.1 Item
4)
Cover (P/O PL 2.1 Item 4)
Tray 1 Feed Assembly (P/O PL 2.1
Item 4) (REP 7.18)
Tray 2 Feed Unit
Feed Out Chute (P/O PL 2.1 Item
9)
Cover (P/O PL 2.1 Item 9)
Rear Cover (P/O PL 2.1 Item 9)
Tray 2 Feed Assembly (P/O PL 2.1
Item 9) (REP 7.19)
Tray 1 Paper Size Switch, Tray 2
Paper Size Switch
Tray Label (2)
Slide Lock
Spacer
Stopper (Not Spared)
Plate (Not Spared)

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05/16/05
5-13

Parts List

PL 2.1

PL 2.2 Tray 3/4 (1 of 2)

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28

Part

Description

050K50430
050K50410

054E22291

059E98860
059K24920

413W77559

809E39381

893E21870
893E21880

Tray 3 Assembly (REP 7.20)

Tray 4 Assembly (REP 7.21)
Tray 4 Transport Assembly
Rail (P/O PL 2.2 Item 3)
Bearing
Bearing
Spacer (P/O PL 2.2 Item 3)
Upper Chute (P/O PL 2.2 Item 3)
Lower Chute (P/O PL 2.2 Item 3)
Pinch Roll
Transport Roll Assembly
Joint (P/O PL 2.2 Item 11)
Takeaway Roll 4/5
Bearing
Spring (P/O PL 2.2 Item 11)
Label (Instruction)
Pinch Cover (P/O PL 2.2 Item 3)
Spring
Label
Spacer (Not Spared)
Roll Assembly
Label
Bracket
Roll
Shaft
Stopper (Tray 4)
Tray Label (3)
Tray Label (4)

Parts List

PL 2.2

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PL 2.3 Tray 3/4 (2 of 2)

Item

Part

Description

1
2

054E89450

3
4
5
6
7
8
9
10
11
12
13

059K26934

059K26935

110K11820

Tray 3 Feed Unit

Feed Out Chute (P/O PL 2.3 Item
1)
Cover (P/O PL 2.3 Item 1)
Tray 3 Feed Assembly (REP 7.22)
Tray 4 Feed Unit
Lower Chute (P/O PL 2.3 Item 5)
Saddle (P/O PL 2.3 Item 5)
Cover (P/O PL 2.3 Item 5)
Bracket (P/O PL 2.3 Item 5)
Front Bracket (P/O PL 2.3 Item 5)
Tray 4 Feed Assembly (REP 7.23)
Pivot Bracket
Tray 3 Paper Size Switch, Tray 4
Paper Size Switch

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Parts List

PL 2.3

PL 2.4 Tray 1 Assembly

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

Part

Description

893E09490

007E78431
007E78440
007E78450

019E39131
019K94400

038E26532
038E26550

Tray 1 Cover (Not Spared)

Cover (Not Spared)
Label (Max)
Tray 1
Stopper (P/O PL 2.4 Item 4)
Lift Shaft (P/O PL 2.4 Item 4)
Pinion (P/O PL 2.4 Item 4)
Gear (13T)
Gear (60T)
Gear (13T/60T)
End Guide Link (P/O PL 2.4 Item 4)
Plate (P/O PL 2.4 Item 4)
Pad
Bottom Plate Pad
Bottom Plate (P/O PL 2.4 Item 4)
Cassette (P/O PL 2.4 Item 4)
End Guide
Rear Guide
Front Guide
Actuator (P/O PL 2.4 Item 4)
Actuator (P/O PL 2.4 Item 4)
Actuator (P/O PL 2.4 Item 4)
Spring (P/O PL 2.4 Item 4)
Spring (P/O PL 2.4 Item 4)

Parts List

PL 2.4

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PL 2.5 Tray 2 Assembly

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

Part

Description

893E09490

007E78431
007E78440
007E78450

019E39131
019K94400

038E26532
038E26550

Tray 2 Cover (Not Spared)

Cover (Not Spared)
Label (Max)
Tray 2
Stopper (P/O PL 2.5 Item 4)
Lift Shaft (P/O PL 2.5 Item 4)
Pinion (P/O PL 2.5 Item 4)
Gear (13T)
Gear (60T)
Gear (13T/60T)
End Guide Link (P/O PL 2.5 Item 4)
Plate (P/O PL 2.5 Item 1)
Pad
Bottom Plate Pad
Bottom Plate (P/O PL 2.5 Item 1)
Cassette (P/O PL 2.5 Item 4)
End Guide
Rear Guide
Front Guide
Actuator (P/O PL 2.5 Item 4)
Actuator (P/O PL 2.5 Item 4)
Actuator (P/O PL 2.5 Item 4)
Spring (P/O PL 2.5 Item 4)
Spring (P/O PL 2.5 Item 4)

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Parts List

PL 2.5

PL 2.6 Tray 1 Feed Assembly (1 of 2)

Item

Part

Description

1
2
3
4
5

013E92890

6
7

120E22481
930W00113

8
9
10
11
12
13
14
15
16
17
18
19
20

930W00211
005K83081
007K85730

127K38170

Rail (Not Spared)

Gear (28T/21T)
Bearing (6)
Chute (Not Spared)
Upper Frame Assembly (Not
Spared)
Actuator
Tray 1 Stack Height Sensor, Tray 1
Paper Sensor
Tray 1 Pre Feed Sensor
One Way Clutch
One Way Gear
Shaft Assembly Drive
Gear (29T)
Spacer (Not Spared)
Bracket (Not Spared)
Washer (Not Spared)
Tray 1 Lift/Feed Motor
Gear (31T) (Not Spared)
Gear (13T) (Not Spared)
Spring (Not Spared)
Rear Frame Assembly (Not
Spared)

Parts List

PL 2.6

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PL 2.7 Tray 1 Feed Assembly (2 of 2)

Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13

005K05890
005K06760
005K07010

007E79380

013E92890

600K78460

14
15
16
17
18
19
20
21
22
23
24

Rear Frame (Not Spared)

Oneway Clutch
Clutch (22T)
Friction Clutch
Nudger Shaft
Retard Shaft
Feed Shaft
Gear (33T)
Lever (Not Spared)
Bearing (6)
Spacer (Not Spared)
Holder (Not Spared)
Feed/Nudger/Retard Roll Kit (REP
7.24)
Feed in Chute (Not Spared)
Gear (25T) (Not Spared)
Spring (Not Spared)
Spring (Not Spared)
Spring (Not Spared)
Screw (Not Spared)
Nudger Support (Not Spared)
Retard Support (Not Spared)
Gear (27T) (Not Spared)
Wire Harness (Not Spared)
Bearing (Not Spared)

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Parts List

PL 2.7

PL 2.8 Tray 2 Feed Assembly (1 of 2)

Item

Part

Description

1
2
3
4
5

013E92890

6
7

120E22481
930W00113

8
9
10
11
12
13
14
15
16
17
18
19
20

930W00211
005K83081
007K85730

127K38170

Rail (Not Spared)

Gear (28T/21T)
Bearing (6)
Chute (Not Spared)
Upper Frame Assembly (Not
Spared)
Actuator
Tray 2 Stack Height Sensor, Tray 2
Paper Sensor
Tray 2 Pre Feed Sensor
One Way Clutch Assembly
One Way Gear Assembly
Shaft Assembly Drive
Gear (29T)
Spacer (Not Spared)
Bracket (Not Spared)
Washer (Not Spared)
Tray 2 Lift/Feed Motor
Gear (31T) (Not Spared)
Gear (13T) (Not Spared)
Spring (Not Spared)
Rear Frame Assembly (Not
Spared)

Parts List

PL 2.8

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PL 2.9 Tray 2 Feed Assembly (2 of 2)

Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13

005K05890
005K06760
005K07010

007E79380

013E92890

600K78460

14
15
16
17
18
19
20
21
22
23
24

Rear Frame (Not Spared)

One Way Clutch
Clutch (22T)
Friction Clutch
Nudger Shaft
Retard Shaft
Feed Shaft
Gear (33T)
Lever (Not Spared)
Bearing (6)
Spacer (Not Spared)
Holder (Not Spared)
Feed/Nudger/Retard Roll Kit (REP
7.24)
Feed In Chute (Not Spared)
Gear (25T) (Not Spared)
Spring (Not Spared)
Spring (Not Spared)
Spring (Not Spared)
Screw (Not Spared)
Nudger Support (Not Spared)
Retard Support (Not Spared)
Gear (27T) (Not Spared)
Wire Harness (Not Spared)
Bearing (Not Spared)

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Parts List

PL 2.9

PL 2.10 Tray 3 Feed Assembly (1 of 2)

Item

Part

Description

1
2
3
4
5

013E92890

6
7

120E22481
930W00113

8
9
10
11
12
13
14
15
16
17
18
19
20

930W00211
005K83081
007K85730

127K38170

Rail (Not Spared)

Gear (28T/21T)
Bearing (6)
Chute (Not Spared)
Upper Frame Assembly (Not
Spared)
Actuator
Tray 3 Stack Height Sensor, Tray 3
Paper Sensor
Tray 3 Pre Feed Sensor
One Way Clutch Assembly
One Way Gear Assembly
Shaft Assembly Drive
Gear (29T)
Spacer (Not Spared)
Washer (Not Spared)
Washer (Not Spared)
Tray 3 Lift/Feed Motor
Gear (31T) (Not Spared)
Gear (13T) (Not Spared)
Spring (Not Spared)
Rear Frame Assembly (Not
Spared)

Parts List

PL 2.10

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PL 2.11 Tray 3 Feed Assembly (2 of 2)

Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13

005K05890
005K06760
005K07010

007E79380

013E92890

600K78460

14
15
16
17
18
19
20
21
22
23
24

Rear Frame (Not Spared)

Oneway Clutch
Clutch (22T)
Friction Clutch
Nudger Shaft
Retard Shaft
Feed Shaft
Gear (33T)
Lever (Not Spared)
Bearing (6)
Spacer (Not Spared)
Holder (Not Spared)
Feed/Nudger/Retard Roll Kit (REP
7.25)
Feed In Chute (Not Spared)
Gear (25T) (Not Spared)
Spring (Not Spared)
Spring (Not Spared)
Spring (Not Spared)
Screw (Not Spared)
Nudger Support (Not Spared)
Retard Support (Not Spared)
Gear (27T) (Not Spared)
Wire Harness (Not Spared)
Bearing (Not Spared)

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Parts List

PL 2.11

PL 2.12 Tray 4 Feed Assembly (1 of 2)

Item

Part

Description

1
2
3
4
5

013E92890

6
7

120E22481
930W00113

8
9
10
11
12
13
14
15
16
17
18
19
20

930W00211
005K83081
007K85730

127K38170

Rail (Not Spared)

Gear (28T/21T)
Bearing (6)
Chute (Not Spared)
Upper Frame Assembly (Not
Spared)
Actuator
Tray 4 Stack Height Sensor, Tray 4
Paper Sensor
Tray 4 Pre Feed Sensor
Oneway Clutch Assembly
Oneway Gear Assembly
Shaft Assembly Drive
Gear (29T)
Spacer (Not Spared)
Bracket (Not Spared)
Washer (Not Spared)
Tray 4 Lift/Feed Motor
Gear (31T) (Not Spared)
Gear (13T) (Not Spared)
Spring (Not Spared)
Rear Frame Assembly (Not
Spared)

Parts List

PL 2.12

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PL 2.13 Tray 4 Feed Assembly (2 of 2)

Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13

005K05890
005K06760
005K07010

007E79380

013E92890

600K78460

14
15
16
17
18
19
20
21
22
23
24

Rear Frame (Not Spared)

Oneway Clutch
Clutch (22T)
Friction Clutch
Nudger Shaft
Retard Shaft
Feed Shaft
Gear (33T)
Lever (Not Spared)
Bearing (6)
Spacer (Not Spared)
Holder (Not Spared)
Feed/Nudger/Retard Roll Kit (REP
7.26)
Feed In Chute (Not Spared)
Gear (25T) (Not Spared)
Spring (Not Spared)
Spring (Not Spared)
Spring (Not Spared)
Screw (Not Spared)
Nudger Support (Not Spared)
Retard Support (Not Spared)
Gear (27T) (Not Spared)
Wire Harness (Not Spared)
Bearing (Not Spared)

Launch
DocuColor 250

05/16/05
5-25

Parts List

PL 2.13

PL 2.14 Tray 3 Assembly

Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11

003E49861
006K23661

413W77559
007E78190

012E11100
012E11111
012E11121

12
13
14
15
16
17
18
19
20
21

019E58260
020E36560
020E36830

030K75540
007E78390
019K93921

22
23
24
25
26
27
28
29

032E20890
032E21250
038K87160

30
31
32
33
34

893E09490

Tray 3
Stopper
Lift Shaft Assembly
Lift Shaft (P/O PL 2.14 Item 3)
Bearing
Pinion
Rack
Rear Cable (REP 7.14)
Front Left Cable
Front Right Cable
Frame Assembly (P/O PL 2.14 Item
1)
Spacer (P/O PL 2.14 Item 1)
Bottom Plate (P/O PL 2.14 Item 1)
Pad
Pulley
Pulley
Pulley (P/O PL 2.14 Item 1)
Brake Assembly
Gear (18T)
Brake
Bracket Assembly (P/O PL 2.14
Item 17)
Wire Guide
Wire Guide
Front Guide Assembly
Knob
Knob Assembly
Front Guide (P/O PL 2.14 Item 24)
Spring (P/O PL 2.14 Item 24)
Rear Guide Assembly (P/O PL 2.14
Item 1)
Actuator
Bracket (P/O PL 2.14 Item 1)
Label (Max)
Tray 3 Cover
Bracket (Not Spared)

Parts List

PL 2.14

05/16/05
5-26

Launch
DocuColor 250

PL 2.15 Tray 4 Assembly

Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11

003E49861
006K23661

413W77559
007E78190

007E78390
012E11130
012E11140

12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34

893E09490

019K94400
019E58260
020E36830

019K93921

032E21250
038K87120

Tray 4
Stopper
Lift Shaft Assembly
Lift Shaft (P/O PL 2.15 Item 3)
Bearing
Pinion
Rack
Gear (18T)
Rear Cable (REP 7.30)
Front Cable (REP 7.29)
Frame Assembly (P/O PL 2.15 Item
1)
Spacer (P/O PL 2.15 Item 1)
Label (Max)
Bottom Plate (P/O PL 2.15 Item 1)
Bottom Pad
Pad
Pulley
Pulley (P/O PL 2.15 Item 1)
Brake Assembly
Bracket (P/O PL 2.15 Item 1)
Bracket (P/O PL 2.15 Item 1)
Wire Guide
Front Guide Assembly
Knob
Knob Assembly
Front Guide (P/O PL 2.15 Item 23)
Spring (P/O PL 2.15 Item 23)
Rear Guide Assembly
Roller
Actuator
Shaft (P/O PL 2.15 Item 1)
Tray 4 Cover
Bracket (Not Spared)
Frame Assembly (Not Spared)

Launch
DocuColor 250

05/16/05
5-27

Parts List

PL 2.15

PL 2.16 Tray 5 / Bypass Chute

Assembly
Item

Part

Description

1
2
3

5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22

059K26200
059K37990
413W08050
413W08350

809E54941

930W00211

130K67370

Chute
Chute Assembly
Frame Assembly (P/O PL 2.16 Item
2)
Lower chute Assembly (P/O PL
2.16 Item 2)
Upper Chute (P/O PL 2.16 Item 2)
Roll Assembly
Pinch Roll
Ball Bearing
Bearing
Gear Cover
Shaft
Gear (25T)
Spring
Bracket (P/O PL 2.16 Item 2)
Support (P/O PL 2.16 Item 2)
Pre Registration Sensor
Wire Harness (P/O PL 2.16 Item 2)
Chute Assembly
Chute (P/O PL 2.16 Item 18)
Tray 1 Feed Out Sensor
Bracket (P/O PL 2.16 Item 18)
Wire Harness (P/O PL 2.16 Item
18)

Parts List

PL 2.16

05/16/05
5-28

Launch
DocuColor 250

PL 2.17 Pre Registration Motor

Assembly
Item

Part

Description

1
2
3
4
5
6
7
8
9
10

015K64791

11

12
13
14
15

127K39650

Pre Registration Motor Assembly

Damper (P/O PL 2.17 Item 1)
Collar (P/O PL 2.17 Item 1)
Gear (20T)
Bearing
Gear (34T)
Bearing
Gear (34T)
Bearing
Bracket Assembly (P/O PL 2.17
Item 1)
Bracket Assembly (P/O PL 2.17
Item 1)
Pre Registration Motor
Spring
Bracket (P/O PL 2.17 Item 1)
Bracket (P/O PL 2.17 Item 1)

Launch
DocuColor 250

05/16/05
5-29

Parts List

PL 2.17

PL 2.18 Takeaway Roll

Item

Part

Description

1
2

3
4
5
6
7
8
9
10
11
12
13
14
15
16
17

130K88311

059K24940

130E84300

Chute Assembly
Harness Holder (P/O PL 2.18 Item
1)
Chute (P/O PL 2.18 Item 1)
Tray 3 Feed Out Sensor
Wire Harness (P/O PL 2.18 Item 1)
Chute Assembly
Chute (P/O PL 2.18 Item 6)
Wire Harness (Not Spared)
Wire Harness (P/O PL 2.18 Item 6)
Takeaway Roll Assembly
Gear (18T)
Bearing
Takeaway Roll 1/2/3
Bearing
Harness Holder (Not Spared)
Tray 4 Feed Out Sensor
Bracket (Not Spared)

Parts List

PL 2.18

05/16/05
5-30

Launch
DocuColor 250

PL 2.19 Left Chute Cover

Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13
14

110E11420

013E26100

059E99240

15
16
17
18
19
20

809E54780

Cover Bracket
Latch Bracket
Harness Holder (Not Spared)
L/H Cover Interlock Switch
Screw (Not Spared)
Bracket (Not Spared)
Left Chute Cover Assembly
Latch
Hook
Handle
Bearing
Guide
Pinch Roll
Left Chute Cover (P/O PL 2.19 Item
7)
Shaft
Spring
Spring
Guide Bracket
Bracket (Not Spared)
Bracket (Not Spared)

Launch
DocuColor 250

05/16/05
5-31

Parts List

PL 2.19

PL 2.20 T/A Drive

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18

Part

Description

007K87670

121K33710
127K39520
413W08350
413W77359

Gear (36T/25T)
Gear (36T)
Gear (46T)
Gear (46T)
Gear (56T)
T/A Drive Assembly
Shaft
Gear (26T)
Gear (41T)
Gear (46T)
Gear (54T)
Gear (45T)
Bracket (P/O PL 2.20 Item 6)
Take Away Clutch 1 And 2
T/A Motor
Ball Bearing
Bearing
Bracket (P/O PL 2.20 Item 6)

Parts List

PL 2.20

05/16/05
5-32

Launch
DocuColor 250

PL 2.21 Tray 3/4 Gear Assembly

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

Part

Description

030K75451

030K76141

017E94310
017K93160
017K93170

Tray 3 Gear Assembly

Gear (17T/50T)
Gear (16T/48T)
Gear (51T)
Gear (18T)
Bracket (P/O PL 2.21 Item 1)
Tray 4 Gear Assembly
Gear (17T/50T)
Gear (16T/48T)
Gear (57T)
Gear (18T)
Bracket (P/O PL 2.21 Item 7)
Bracket
Caster
Caster
Caster

Launch
DocuColor 250

05/16/05
5-33

Parts List

PL 2.21

PL 3.1 Tray 5 / Bypass Accessory

Item
1
2
3
4
5

Part

Description

059K42290

Tray 5 / Bypass (with Cover)

Label (Instruction)
Label (Size)
Label (Caution)
Label (Paper Reset)

Parts List

PL 3.1

05/16/05
5-34

Launch
DocuColor 250

PL 3.2 Tray 5 / Bypass Cover

Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22

110E11430

802E55621
802E55633
802E55640
802E55651
802E63061
802K57484

962K17863
893E16170
893E15750

23
24
25
26
27

Sector Gear (P/O PL 3.2 Item 24)

Compression Spring
Lock Pin (P/O PL 3.2 Item 24)
Lock Plate (P/O PL 3.2 Item 24)
Cover Interlock Switch
Screw (M2.3x9) (P/O PL 3.1 Item 1)
Switch Bracket (P/O PL 3.1 Item 1)
Front Bracket (P/O PL 3.1 Item 1)
Rear Bracket (P/O PL 3.1 Item 1)
Tray 5/Bypass
Front Cover 1
Rear Cover 1
Front Cover 2
Rear Cover 2
Upper Cover
Lower Cover Assembly
Torsion Spring
Lower Plate (P/O PL 3.1 Item 1)
Wire Harness
Label (Max)
Label (Number)
Harness Guide (P/O PL 3.2 Item
16)
Harness Cover (P/O PL 3.1 Item 1)
Lock Gear Assembly
Lower Cover (P/O PL 3.2 Item 16)
Spring (P/O PL 3.2 Item 16)
Bracket (P/O PL 3.2 Item 16)

Launch
DocuColor 250

05/16/05
5-35

Parts List

PL 3.2

PL 3.3 Tray 5 / Bypass Component (1

of 2)
Item
1
2
3
4
5
6
7
8
9
10

Part

Description

007E79331
007E79350
013E23610

013E92890

801K05033

Damper
Sector Gear
Gear (19T)
Sleeve Bearing
Sleeve Bearing
Sleeve Bearing
Tray
Feeder (REP 7.14)
Lift Up Motor
Front Frame (Not Spared)

Parts List

PL 3.3

05/16/05
5-36

Launch
DocuColor 250

PL 3.5 Tray 5 / Bypass Tray

Component
Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21

802E55680

930W00111
130K64360
130K64431

007E79700

809E49930
012E11760

22

Lower Tray
Extension Tray
Tray (P/O PL 3.1 Item 1)
Bottom Plate (P/O PL 3.1 Item 1)
Tray Lower Cover
Front Side Guide
Rear Side Guide
Paper Guide
Sensor Bracket (P/O PL 3.1 Item 1)
Sensor Bracket (P/O PL 3.1 Item 1)
Gear Plate (P/O PL 3.1 Item 1)
Lift Down Sensor
Paper Set Sensor
Size Sensor
Shaft (P/O PL 3.1 Item 1)
Pinion Gear
Front Rack Gear
Rear Rack Gear
Compression Spring
Sensor Link
Tray Wire Harness (P/O PL 3.1
Item 1)
Harness Cover (P/O PL 3.1 Item 1)

Launch
DocuColor 250

05/16/05
5-37

Parts List

PL 3.5

PL 3.6 Tray 5 / Bypass Feeder

Component
Item

Part

Description

3
4
5
6
7
8
9
10
11
12
13
14
15

012E11041
121K31340

007E78770

007E78760
007E78780
007K88730

059K26591
059K26691
059K26700

16
17
18
19
20
21

059K29534
127K38252
013E25530
413W66250
604K23660

Feeder Front Frame (P/O PL 3.3

Item 8)
Feeder Rear Frame (P/O PL 3.3
Item 8)
Solenoid Link
Nudger Solenoid
Torsion Spring
Motor Bracket (P/O PL 3.3 Item 8)
Gear (25T)
Shaft (P/O PL 3.3 Item 8)
Gear (19T)
Gear (25T)
One Way Clutch Gear (23T/27T)
Block (P/O PL 3.3 Item 8)
Retard Roll (REP 7.15)
Feed Roll (REP 7.15)
Nudger Roll (P/O PL 3.3 Item 8)
(REP 7.15)
Lower Feeder (P/O PL 3.3 Item 6)
Upper Feeder (PL8.7)
Feed Motor
Sleeve Bearing
Ball Bearing
Retard, Feed, Nudger Roll Kit

Parts List

PL 3.6

05/16/05
5-38

Launch
DocuColor 250

PL 3.7 Tray 5 / Bypass Upper Feeder

Component
Item

Part

Description

2
3
4
5
6
7
8
9
10

003E59570

006K23312
007E78180

013E25540

11
12
13

930W00112

14
15
16
17

120E21900
930W00211

18

19
20

Upper Feeder Frame (P/O PL 3.6

Item 17)
Latch
Latch Shaft (P/O PL 3.6 Item 17)
Feed/Nudger Shaft
Gear (25T)
Lever (P/O PL 3.6 Item 17)
Sleeve Bearing
Spacer
Pin
Upper Rear Chute (P/O PL 3.6 Item
17)
Upper Chute (P/O PL 3.6 Item 17)
Lift Up Sensor, No Paper Sensor
Solenoid Guide (P/O PL 3.6 Item
17)
Torsion Spring
Actuator
Pre Feed Sensor
Upper Feeder Wire Harness (P/O
PL 3.6 Item 17)
Upper Feeder Cover (P/O PL 3.6
Item 17)
Guide (P/O PL 3.6 Item 17)
Upper Guide (P/O PL 3.6 Item 17)

Launch
DocuColor 250

05/16/05
5-39

Parts List

PL 3.7

PL 3.8 Tray 5 / Bypass Lower Feeder

Component
Item

Part

Description

2
3
4
5
6
7
8
9
10
11
12
13
14

005K06700
007E78170
007E89760
013E23600
013E23610

809E41221

Lower Feeder Frame (P/O PL 3.3

Item 8)
Retard Shaft (P/O PL 3.3 Item 8)
Retard Bracket (P/O PL 3.3 Item 8)
Collar
Friction Clutch
Gear (15T)
Gear (22T)
Sleeve Bearing (Length: 5mm)
Sleeve Bearing (Length: 6.6mm)
Pad
Retard Slide (P/O PL 3.3 Item 8)
Lower Chute (P/O PL 3.3 Item 8)
Compression Spring
Retard Shaft Assembly

Parts List

PL 3.8

05/16/05
5-40

Launch
DocuColor 250

PL 3.9 Retard/Feed/Nudger Roll

Component
Item

Part

Description

1
2
3

4
5
6

7
8
9

Retard Roll (P/O PL 3.7 Item 4)

Pin (P/O PL 3.6 Item 13)
Compression Spring (P/O PL 3.6
Item 3)
Feed Roll (P/O PL 3.6 Item 14)
Pin (P/O PL 3.6 Item 14)
Compression Spring (P/O PL 3.6
Item 14)
Nudger Roll (P/O PL 3.6 Item 15)
Pin (P/O PL 3.6 Item 15)
Compression Spring (P/O PL 3.6
Item 15)

Launch
DocuColor 250

05/16/05
5-41

Parts List

PL 3.9

PL 3.10 Feed/Nudger Shaft

Component
Item

Part

Description

3
4
5
6

9
10
11
12
13

14

006K23312

Nudger Support (P/O PL 3.7 Item

4)
Nudger Bracket (P/O PL 3.7 Item 4)
(REP 7.16)
Shaft (P/O PL 3.7 Item 4)
Gear (23T) (P/O PL 3.7 Item 4)
Gear (20T) (P/O PL 3.7 Item 4)
One Way Clutch Gear (26T) (P/O
PL 3.7 Item 4)
One Way Clutch Gear (22T) (P/O
PL 3.7 Item 4)
Nudger Lever (P/O PL 3.7 Item 4)
(REP 7.16)
Sleeve Bearing (P/O PL 3.7 Item 4)
Sleeve Bearing (P/O PL 3.7 Item 4)
Spacer (P/O PL 3.7 Item 4)
Pin (P/O PL 3.7 Item 4)
Torsion Spring (P/O PL 3.7 Item 4)
(REP 7.16)
Feed/Nudger Shaft Assembly

Parts List

PL 3.10

05/16/05
5-42

Launch
DocuColor 250

PL 4.1 Transfer Module Assembly (1

of 2)
Item

Part

Description

1
2
3
4

003E61300

5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29

913W12117
913W12124

801K14822
801K14832

059K33168

30
31
32
33

059K33522

059K42034

Knob
Block
Connector Bracket Assembly
Shoulder Screw (P/O PL 4.1 Item
3)
Bracket (P/O PL 4.1 Item 3)
Connector (P/O PL 4.1 Item 3)
Connector
Guide Assembly
Roller
Shaft
Bracket (P/O PL 4.1 Item 8)
Guide Assembly
Bracket (P/O PL 4.1 Item 12)
Roller
Shaft
Transfer Module Assembly
Roller
Right Rail
Left Rail
Cover Assembly
Cover (P/O PL 4.1 Item 20)
Label
Label (Instruction 2A)
Label (Instruction 2B)
Shaft
Shoulder Screw
Screw
Indicator Stopper
Registration Transport Assembly
(REP 8.1)
V-Transport Assembly (REP 10.2)
Guide Pin
2nd BTR Assembly (REP 9.4)
Indicator

Launch
DocuColor 250

05/16/05
5-43

Parts List

PL 4.1

PL 4.2 Transfer Module Assembly (2

of 2)
Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26

Part

Description

127K39742

913W12113

423W01554
499W14524
499W17061

913W12114

Drawer Latch
Tensioner
Frame Assembly
Screw
Duct
Connector
Dup Motor Assembly
Bracket
Dup Motor
Connector
Fuser Entrance Sensor
Bracket
Belt
Pulley
Idler Pulley
Spring
Bracket
Bracket
Bracket
Wire Harness Assembly
Wire Harness
Connector
Connector
Connector
Wire Harness Assembly
Wire Harness

Parts List

PL 4.2

05/16/05
5-44

Launch
DocuColor 250

PL 4.3 Duplex Transport

Item

Part

Description

1
2
3

4
5
6

059K33501
059K33511
130K87880

7
8
9
10
11
12
13
14
15
16

499W14124

17
18
19
20
21
22
23
24
25

059K33350
413W75659

809E55080

Dup Upper Chute Assembly

Pulley
Dup Upper Chute (P/O PL 4.3 Item
1)
Dup Roller 2
Dup Roller 3
Dup In Sensor, Dup Path Sensor,
Dup Out Sensor
Bracket (P/O PL 4.3 Item 1)
Bearing
Pulley
Lower Dup Chute Assembly
Latch
Knob
Stopper
Lever
Tape Guide
Lower Dup Chute (P/O PL 4.3 Item
10)
Pinch Roll
Bearing
Latch Shaft (P/O PL 4.3 Item 10)
Lever Shaft (P/O PL 4.3 Item 10)
Spring
Spring
Spring (P/O PL 4.3 Item 10)
Bracket (P/O PL 4.3 Item 10)
Label

Launch
DocuColor 250

05/16/05
5-45

Parts List

PL 4.3

PL 4.4 Registration Transport

Assembly
Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25

Part

Description

013E23631

059K26180
809E09430
809E55300
830E60740

059K26160
127K39641
413W08350

160K74960

930W00211

809E41710
809E52460

Screw
Pre Registration Slide
Lower Chute
Bearing
Roll Assembly
Spring
Spring
Spring
Support

Parts List

PL 4.4

Registration Chute Assembly

Registration Roll
Registration Motor
Bearing
Front Frame Assembly
Transparency Sensor
Registration Cover
Registration Sensor
Wire Harness
Gear (20T/35T)
Gear (47T)
Spring
Spring
Bracket Assembly
Rear Frame Assembly

05/16/05
5-46

Launch
DocuColor 250

PL 4.5 Pre Registration Slide

Assembly
Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19

Part

Description

013E23631

059K26190
059K33170
413W08350

809E54920
809E54930

830E60740

930W00211

Inner Frame
Collar
Bearing
Paper Guide
Pre Registration Lower Chute
Chute Assembly
Pinch Roll
Pre Registration Roll
Bearing
Rail
Gear (25T)
Spring
Spring
Spring
Support
Bracket
Pre Registration Sensor
Wire Harness
Wire Harness

Launch
DocuColor 250

05/16/05
5-47

Parts List

PL 4.5

PL 4.6 V-Transport Assembly

Item
1
2
3
4
5
6
7
8
9
10

Part

Description

023E21400

Gear (15T)
Shaft
Ball Bearing
Transport Belt (REP 10.3)
Bracket
Transport Chute
Roller
Frame Assembly
Shaft
Gear (29T)

Parts List

PL 4.6

05/16/05
5-48

Launch
DocuColor 250

PL 5.1 ROS
Item
1
2
3
4
5
6
7

Part

Description

062K15037
062K15047
962K24311
962K24321

Guide (Not Spared)

Seal (Not Spared)
Clamp
ROS Assembly (C, K) (REP 6.1)
ROS Assembly (Y, M) (REP 6.2)
Flat Cable (C, K)
Flat Cable (Y, M)

Launch
DocuColor 250

05/16/05
5-49

Parts List

PL 5.1

PL 6.1 Drum/Toner Cartridge

Item

Part

Description

2
3
4
5

009E97011

6
7
8
9
10
11
12
13

14

15

16
17
18
19

Drum Cartridge Assembly (K) (Not

Spared)
Drum (P/O PL 6.1 Item 1)
Scorotron Unit Assembly
Scorotron (P/O PL 6.1 Item 1)
Spring Wire (P/O PL 6.1 Item 1)
(REP 9.8)
Cleaner (P/O PL 6.1 Item 1)
Rear Shield (P/O PL 6.1 Item 1)
Front Shield (P/O PL 6.1 Item 1)
Corotron Wire (P/O PL 6.1 Item 1)
Front Cover (P/O PL 6.1 Item 1)
Rear Cover (P/O PL 6.1 Item 1)
Grid Plate (P/O PL 6.1 Item 1)
Y Drum Cartridge (Not Spared)
(ADJ)
M Drum Cartridge (Not Spared)
(REP 9.8)
C Drum Cartridge (Not Spared)
(REP 9.8)
K Toner Cartridge (Not Spared)
Y Toner Cartridge (Not Spared)
M Toner Cartridge (Not Spared)
C Toner Cartridge (Not Spared)

Parts List

PL 6.1

05/16/05
5-50

Launch
DocuColor 250

PL 6.2 Dispense Unit

Item

Part

Description

1
2
3
4
5
6
7
8
9
10

807E02800

802K65463

11
12
13
14
15
16
17
18
19

Left Plate
Gear
Bracket (Not Spared)
Bracket (Not Spared)
Right Plate
Dispense (Y,M,C,K) (REP 9.9)
Inner Cover
Hinge
Toner Cartridge Cover Assembly
Toner Cartridge Cover (P/O PL 6.2
Item 9)
Magnet Plate (P/O PL 6.2 Item 9)
K1 Label (P/O PL 6.2 Item 9)
K2 Label (P/O PL 6.2 Item 9)
Y Label
M Label
C Label
Hinge
Plate
Inner Cover Assembly

Launch
DocuColor 250

05/16/05
5-51

Parts List

PL 6.2

PL 6.3 Dispense Assembly (Y, M, C, K)

Item

Part

Description

1
2

094K04542
094K04551

3
4
5
6
7

110K12080
160K95830
160K95840

8
9
10
11

960K01281

K Dispense (REP 9.16)

Y Dispense, C Dispenser, M
Dispenser (REP 9.17 REP 9.18
REP 9.19)
Base (Not Spared)
Wire Harness (Not Spared)
Switch
Toner Cartridge CRUM PWB K
Toner Cartridge CRUM PWB (C, M,
Y)
Low Toner Sensor PWB (REP 9.20)
Wire Harness (Not Spared)
Wire Harness (Not Spared)
Guide (Not Spared)

Parts List

PL 6.3

05/16/05
5-52

Launch
DocuColor 250

PL 6.4 Dispense Assembly

Item

Part

Description

1
2
3
4
5
6
7
8

127K39530
130E85200

9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28

Stopper
K Agitator (Not Spared)
K Agitator (Not Spared)
Shutter
Shutter
K Auger (Not Spared)
Motor Assembly
Low Toner Sensor (REP 9.21 REP
9.22 REP 9.23 REP 9.24)
K Cover (Not Spared)
Housing (Not Spared)
Gear (15T)
Gear (23T)
Gear (35T) (Front)
Gear (35T) (Rear)
Gear
Stopper
Actuator (Y,M,C) (Not Spared)
Agitator (Y,M,C) (Not Spared)
Shutter
Shutter
Auger (Y,M,C) (Not Spared)
Gear
Gear (35T) (Rear)
Y Cover (Not Spared)
Housing (Not Spared)
Gear (15T)
Gear (23T)
Gear (35T) (Front)

Launch
DocuColor 250

05/16/05
5-53

Parts List

PL 6.4

PL 6.5 Dispense Unit (1 of 3)

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22

Part

Description

130E91010

122K93640
160K95830

122K93570

Harness Guide (Not Spared)

Waste Bottle Full Sensor
Bracket (Not Spared)
Right Bracket
Left Bracket
Waste Bottle
Inner Cover
Connector Cover
Wire (Not Spared)
Erase Lamp
Xero CRUM PWB M
Cam Holder (Not Spared)
Cam
Holder
Bar
Erase Lamp
Xero CRUM PWB (K, C, Y)
Erase Lamp Rail (Not Spared)
Spring
Ground Clip
Ground Clip
Label (Not Spared)

Parts List

PL 6.5

05/16/05
5-54

Launch
DocuColor 250

PL 6.6 Dispense Unit (2 of 3)

Item

Part

Description

1
2
3
4
5

030K76610
801K14311
695K13530
604K24210

6
7
8
9
10
11

695K13500
604K24220

12
13
14
15
16
17
18
19
20
21
22
23
24

695K13510
130K67340
695K13520

Screw (Not Spared)

Bracket
Rail
K Developer (REP 9.15)
K Developer Housing Kit (REP
9.14)
Spring (Not Spared)
Tension Plate (Not Spared)
Duct (Not Spared)
Xero/Dev Drawer Unit
Y Developer (REP 9.15)
Developer Housing Kit (Y, M, C)
(REP 9.14)
M Developer (REP 9.15)
ATC Sensor Assembly (REP 9.14)
C Developer (REP 9.15)
Label (Not Spared) (9.14)
Inner Cover Assembly
Inner Cover (Not Spared)
Label Drum ID R1
Label Drum ID R2
Label Drum ID R3
Label Drum ID R4
Gasket (Not Spared)
ATC Cover
Screw

Launch
DocuColor 250

05/16/05
5-55

Parts List

PL 6.6

PL 6.7 Dispense Unit (3 of 3)

Item

Part

Description

1
2
3
4
5
6
7
8

014K82101

9
10
11
12
13
14
15
16

962K23382
962K23392

Cam
Plate
Stopper
Handle
Shaft
Bearing
Block
Xerographic Developer Drawer
(Not Spared)
Base Cover
Harness Cover (Not Spared)
Spring
Label
Wire Harness (Y, M)
Wire Harness (C, Y)
Spring (Not Spared)
Cover

Parts List

PL 6.7

05/16/05
5-56

Launch
DocuColor 250

PL 6.8 Rear Frame (1 of 2)

Item
1
2
3
4
5
6
7
8
9
10
11
12

Part

Description

127K39540

Support Assembly
Wire Harness (K)
Bracket (Not Spared)
Connector
Toner Cartridge Motor
Toner Cartridge Motor Kit (K1, K2)
Gear
Wire Harness (Y, M, C)
Guide
Bracket Assembly
Bracket (P/O PL 6.8 Item 10)
Connector (P/O PL 6.8 Item 10)

Launch
DocuColor 250

05/16/05
5-57

Parts List

PL 6.8

PL 6.9 Rear Frame (2 of 2)

Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13
14

127K39750

127K39760

15

130E82530

16
17
18
19
20
21
22
23

Connector (K)
Ground Clip
Connector Assembly (BCR)
Cleaning Motor Assembly
Coupling (P/O PL 6.9 Item 4)
Gear (34T) (P/O PL 6.9 Item 4)
Gear (P/O PL 6.9 Item 4)
Cam (P/O PL 6.9 Item 4)
Bearing (P/O PL 6.9 Item 4)
Spacer (P/O PL 6.9 Item 4)
Bracket (P/O PL 6.9 Item 4)
Bracket (P/O PL 6.9 Item 4)
Arm (P/O PL 6.9 Item 4)
BCR/Scorotron Cleaner Motor (P/O
PL 6.9 Item 4)
BCR Cleaner Position Sensor (P/O
PL 6.9 Item 4)
Shaft (P/O PL 6.9 Item 4)
Gear (29T) (P/O PL 6.9 Item 4)
Gear (31T) (P/O PL 6.9 Item 4)
Gear (18T/52T) (P/O PL 6.9 Item 4)
Gear (20T/61T) (P/O PL 6.9 Item 4)
Spring (P/O PL 6.9 Item 4)
Spring (P/O PL 6.9 Item 4)
Wire Harness (Not Spared)

Parts List

PL 6.9

05/16/05
5-58

Launch
DocuColor 250

PL 6.10 Direct Pipe Assembly

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21

Part

Description

068K24134

413W77559

Direct Pipe Assembly

Direct Shaft (P/O PL 6.10 Item 1)
Spring (P/O PL 6.10 Item 1)
Joint (P/O PL 6.10 Item 1)
Pipe (P/O PL 6.10 Item 1)
Bracket (P/O PL 6.10 Item 1)
Bracket
Bearing
Bearing
Drive Shaft (P/O PL 6.10 Item 1)
Gear Pulley (21T/24T)
Gear (38T/30T)
Gear (45T/25T)
Gear (22T/35T)
Drive Gear
Drive Gear (23T)
Gear (K)
Gear (Y)
Gear (M)
Gear (C)
Joint Gear (21T)

Launch
DocuColor 250

05/16/05
5-59

Parts List

PL 6.10

PL 6.11 Joint/Leveler Box Assembly

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

Part

Description

011K97591

119K00290

130K93230

Joint Assembly
Bearing
Pulley
Agitator
Joint (Down)
Joint (UP)
Crank Shaft
Leveler Box Assembly
Joint
Bearing (P/O PL 6.11 Item 8)
Bearing
Pulley
Belt
Oil Seal
Seal
Shutter
Auger
Leveler Box
Waste Bottle Set Sensor
Gear (18T/37T)
Gear (40T)
Gear (35T)
Spring
Spring

Parts List

PL 6.11

05/16/05
5-60

Launch
DocuColor 250

PL 7.1 IBT Unit (1 of 2)

Item
1
2
3
4
5
6
7
8
9

Part

Description

064K91910

Screw
Cushion
Shaft
Joint (Not Spared)
Connector (Not Spared)
Transfer Belt Unit (REP 9.1)
IBT Drawer (Not Spared)
Label (Not Spared)
Screw

Launch
DocuColor 250

05/16/05
5-61

Parts List

PL 7.1

PL 7.2 IBT Unit (2 of 2)

Item
1
2
3
4
5
6
7
8

Part

Description

114K82050

Bracket
Connector Assembly
Bracket (P/O PL 7.2 Item 2)
Spring (P/O PL 7.2 Item 2)
Bracket (P/O PL 7.2 Item 2)
Wire Harness
Wire Harness
Block (Not Spared)

Parts List

PL 7.2

05/16/05
5-62

Launch
DocuColor 250

PL 7.3 Transfer Belt Unit

Item

Part

Description

1
2
3
4
5

042K92753

033K94680

6
7
8
9
10
11
12
13
14
15
16

064K91930

IBT Cleaner Assembly (REP 9.2)

Bearing (P/O PL 7.3 Item 1)
Plate
Blade
Cleaner Housing (P/O PL 7.3 Item
1)
Cleaner Cover (P/O PL 7.3 Item 1)
Auger (P/O PL 7.3 Item 1)
Auger Gear
Gear
Gear
Transfer Belt Kit
Inlet
Support (Not Spared)
Transfer Belt (REP 9.3)
IBT Frame (Not Spared)
Pin (P/O PL 7.3 Item 11)

Launch
DocuColor 250

05/16/05
5-63

Parts List

PL 7.3

PL 7.4 IBT Frame Assembly (1 of 4)

Item
1
2
3
4
5
6
7
8
9
10
11
12

Part

Description

007K87831
019K98882
059K32491
105E12580
127K39100
127K39120
130K60830

IBT Drive Assembly

BTR Holder Assembly
1ST BTR Roll
1ST BTR HVPS (REP 9.7)
1st BTR Retract Motor
IBT Steering Motor
Transfer Belt Edge Sensor
Frame (Not Spared)
BTR Housing
Contact / Retract Sensor Cover
Spring
Spring

Parts List

PL 7.4

05/16/05
5-64

Launch
DocuColor 250

PL 7.5 IBT Frame Assembly (2 of 4)

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

Part

Description

059E99540
059K32510
059K33740
130E84270

Stopper (Front) (Not Spared)

Stopper (Rear) (Not Spared)
Collar (Not Spared)
Collar (Not Spared)
Ball Bearing (8x16) (Not Spared)
Sleeve Bearing (Not Spared)
Ball Bearing (5x10) (Not Spared)
Clamp (Not Spared)
Contact Roll
Idler Roll
Backup Roll
Transfer Belt Home Sensor
Contact (Not Spared)
Conductor (Not Spared)
BTR Housing (Not Spared)
Spring (Not Spared)

Launch
DocuColor 250

05/16/05
5-65

Parts List

PL 7.5

PL 7.6 IBT Frame Assembly (3 of 4)

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

Part

Description

059K32500

Collar
Collar
Collar
Collar
Shaft
Drive Gear
Ball Bearing (6x12)
Ball Bearing (10x19)
Bearing
Bearing (Front)
Bearing (Rear)
Drive Roll
Idler Roll
Retract Roll Assembly
Ball Bearing (6x12)
Retract Roll
Sleeve Bearing
Rear Frame
Front Housing
Rear Housing
Gear (Front)
Gear (Rear)
Drive Gear
Spring

Parts List

PL 7.6

05/16/05
5-66

Launch
DocuColor 250

PL 7.7 IBT Frame Assembly (4 of 4)

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28

Part

Description

019K99041

059K32520

Ball Bearing (8x16)

Tension Plate Assembly
Tension Plate (P/O PL 7.7 Item 2)
Tension Spring
Bush (Inner)
Bush (Outer)
Bush (Inner)
Holder
Holder
Bracket
Steering Roll
Shaft
Cam
Bearing
Cam Plate
Tension Cam
Slider
Bearing
Spring
Wire Harness (IBT1)
Wire Harness (IBT2)
Spring
Wire Harness (BTR, Y)
Wire Harness (BTR, M)
Wire Harness (BTR, C)
Wire Harness (BTR, K)
Tension Plate
Tension Spring

Launch
DocuColor 250

05/16/05
5-67

Parts List

PL 7.7

PL 7.8 2nd BTR Roll Assembly (1 of 2)

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26

Part

Description

413W11660

054K26613

059K33430

Cam Assembly
Cam (P/O PL 7.8 Item 1)
Pin (P/O PL 7.8 Item 1)
Sleeve Bearing
Shaft (P/O PL 7.8 Item 1)
Gear
Lever (Not Spared)
Plate (Not Spared)
Ball Bearing (8x16)
Rear Arm
Front Arm (Not Spared)
Inlet Chute Assembly
Brush
Bearing
Bearing (P/O PL 7.8 Item 12)
Insulator (P/O PL 7.8 Item 12)
Inlet Chute (P/O PL 7.8 Item 12)
2nd BTR Roll (REP 9.5)
Resistor
Gear
Spring
Bracket (Not Spared)
Warning Label (Not Spared)
BTR Housing
Conductor
Wire Harness

Parts List

PL 7.8

05/16/05
5-68

Launch
DocuColor 250

PL 7.9 2nd BTR Roll Assembly (2 of 2)

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

Part

Description

033K94721

130E88770

103K81152

930W00111
413W11660

Bearing (Rear) (Not Spared)

Bearing (Front) (Not Spared)
Blade Assembly (REP 9.6)
Housing Seal (Not Spared)
Exit Chute Assembly
Exit Chute (P/O PL 7.9 Item 5)
Post 2nd BTR Sensor
Wire Harness (P/O PL 7.9 Item 5)
Resistor
2nd BTR Contact Retract
2nd BTR Contact Retract Sensor
Sleeve Bearing
Gear
Gear
Spring
Ground Clip (Not Spared)
Plate (Not Spared)
Stud (Not Spared)
Exit Housing Seal (Not Spared)
Side Housing Seal (Not Spared)

Launch
DocuColor 250

05/16/05
5-69

Parts List

PL 7.9

PL 7.10 IBT Drawer

Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21

801K14911

801K14921

22
23

Handle Assembly
Handle (P/O PL 7.10 Item 1)
Shaft
Plate (P/O PL 7.10 Item 1)
Bearing
Front Frame (Not Spared)
Cover
Cam
Link
Frame (Not Spared)
Left Rail
Plate Spring (Not Spared)
Shoulder Screw
Plate (Not Spared)
Right Rail Assembly
Cam (P/O PL 7.10 Item 15)
Link
Frame (Not Spared)
Right Rail
Plate Spring (P/O PL 7.10 Item 15)
Shoulder Screw (P/O PL 7.10 Item
15)
Plate (P/O PL 7.10 Item 15)
Inner Cover

Parts List

PL 7.10

05/16/05
5-70

Launch
DocuColor 250

PL 8.1 Fuser Unit

Item
1
2
3

Part

Description

Block
Fuser
Label

Launch
DocuColor 250

05/16/05
5-71

Parts List

PL 8.1

PL 9.1 Air System (1 of 3)

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14

Part

Description

053K91940

127K37892

913W01206
927W00024

Ozone Filter
PCC Duct (Not Spared)
CC Duct (Not Spared)
Duct (Not Spared)
Main - K Duct (Not Spared)
Bracket Assembly (Not Spared)
Blower Assembly
Blower Duct (P/O PL 9.1 Item 7)
Blower (P/O PL 9.1 Item 7)
Fan Duct (Not Spared)
Screw (Not Spared)
Connector
Rear Cooling Fan
Filter Case (Not Spared)

Parts List

PL 9.1

05/16/05
5-72

Launch
DocuColor 250

PL 9.2 Air System (2 of 3)

Item
1
2
3
4
5
6
7
8
9
10

Part

Description

127K45850

127K39571

Y,M Cooling Duct (Not Spared)

Duct (Not Spared)
Duct (Not Spared)
Fuser Exhaust Fan
Screw (Not Spared)
V-Transport Duct (Not Spared)
V-Transport Fan
Screw (Not Spared)
Duct (Not Spared)
Duct (Not Spared)

Launch
DocuColor 250

05/16/05
5-73

Parts List

PL 9.2

PL 9.3 Air System (3 of 3)

Item

Part

Description

1
2
3

127K39580

4
5
6
7
8
9
10
11
12
13
14
15

053K91980

127K39560

Paper Cool Duct Assembly

Duct (P/O PL 9.3 Item 1)
Exit Roll Fan 1, Exit Roll Fan 2, Exit
Roll Fan 3, Front Fan
Bracket (P/O PL 9.3 Item 1)
Wire Harness (P/O PL 9.3 Item 1)
CC Duct (Not Spared)
Fuser Duct (Not Spared)
Duct (Not Spared)
CC Filter
Screw (Not Spared)
Bracket (Not Spared)
CC Seal (Not Spared)
Duct (Not Spared)
CC Fan
Screw

Parts List

PL 9.3

05/16/05
5-74

Launch
DocuColor 250

PL 10.1 Inverter
Item

Part

Description

1
2
3
4
5

038E31521

6
7
8
9
10
11
12
13

130K87810

059K42353
059K41974

Bottom Guide
Inverter 3 Chute
OCT Exit Chute
Inverter 4 Chute Assembly
Inverter 4 Chute (P/O PL 10.1 Item
4)
Inverter End Sensor
Bracket (P/O PL 10.1 Item 4)
Wire Harness (P/O PL 10.1 Item 4)
Pin
Inverter 1 Transport (REP 8.3)
Invert 2 Transport (REP 8.3)
Inverter Cover
Bracket

Launch
DocuColor 250

05/16/05
5-75

Parts List

PL 10.1

PL 10.2 Inverter 1 Transport (1 of 2)

Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

127K39730

809E55030
127K39720

17

Exit Motor Assembly

Damper (P/O PL 10.2 Item 1)
Exit Motor
Bracket (P/O PL 10.2 Item 1)
Gear Cover (Not Spared)
Gear (26T)
Collar
Spring
Inverter Motor Assembly
Damper (P/O PL 10.2 Item 9)
Inverter Motor (P/O PL 10.2 Item 9)
Bracket (P/O PL 10.2 Item 9)
Motor Cover (Not Spared)
Wire Harness (Not Spared)
Gear Assembly (23T) (Not Spared)
Gear Assembly (22T/16T) (Not
Spared)
Support Bracket (Not Spared)

Parts List

PL 10.2

05/16/05
5-76

Launch
DocuColor 250

PL 10.3 Inverter 1 Transport (2 of 2)

Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

005K07680
013E17670

059K42372

059K33310

110E93440

21

22

23
24
25

Stopper
Gear (14T)
Bearing
Gate Link
Bearing (P/O PL 10.1 Item 10)
Gear (17T)
Rear Frame (P/O PL 10.3 Item 10)
Top Chute (P/O PL 10.1 Item 10)
Inverter Roll
Upper Chute (P/O PL 10.1 Item 10)
Gate (P/O PL 10.1 Item 10)
Middle Chute (P/O PL 10.1 Item 10)
inverter Duplicator Roll
Lower Chute (P/O PL 10.1 Item 10)
Cabinet Interlock Switch
Hinge (P/O PL 10.1 Item 10)
Collar (P/O PL 10.1 Item 10)
Stopper (P/O PL 10.1 Item 10)
Front Frame (P/O PL 10.1 Item 10)
inverter Upper Hinge (P/O PL 10.1
Item 10)
Decurler Guide 1 (P/O PL 10.1 Item
10)
Decurler Guide 2 (P/O PL 10.1 Item
10)
Tie Bracket (P/O PL 10.1 Item 10)
Pinch Shaft (P/O PL 10.1 Item 10)
Bearing (P/O PL 10.1 Item 10)

Launch
DocuColor 250

05/16/05
5-77

Parts List

PL 10.3

PL 10.4 Inverter 2 Transport (1 of 2)

Item
1
2
3
4
5
6
7
8
9
10
11
12

Part

Description

054K26415

130K88400

130K87710

Upper Chute Assembly

Spring
Pinch Roll (P/O PL 10.4 Item 1)
Shaft (P/O PL 10.4 Item 1)
Chute (P/O PL 10.4 Item 1)
Upper Chute (P/O PL 10.4 Item 1)
Eliminator (P/O PL 10.4 Item 1)
IOT Exit Sensor
Sensor Cover (Not Spared)
Invert In Sensor
Nip Solenoid Cover
Wire Harness (Not Spared)

Parts List

PL 10.4

05/16/05
5-78

Launch
DocuColor 250

PL 10.5 Inverter 2 Transport (2 of 2)

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31

Part

Description

005K07230
005K07081
005E18890
413W66150
003E61200
809E14690

013E17670
059K33331
050K52540
054K29611

121K33883

809E55040
059K33320

121K35071

Exit Clutch
Gear (18T)
Collar
Ball Bearing
Exit Roll Stopper
Spring
Bearing
Bearing
Inverter 2 Frame
Bearing
Exit Roll
Exit Gate
Middle 2 Chute
Middle Chute
Reverse Inverter Solenoid
Collar
Link
Cooling Fan
Roll Pinch Spring
Pinch Roll
Lower Chute
Inverter Gate Solenoid
Stopper
Gate Solenoid Cover
Latch Spring
Lever Bracket
Cover Latch
Latch Lever
Link Assembly
Paper Guide
Pad

Launch
DocuColor 250

05/16/05
5-79

Parts List

PL 10.5

PL 11.1 Electrical (1 of 3)
Item

Part

Description

1
2
3
4
5
6
7

117E23961

960K00393

8
9
10
11
12

960K01727
160K95230

13
14
15
16
17

105K20751
105K20760

Control Cover
Flat Cable
MCU Cover
Bracket (Not Spared)
Bracket (Not Spared)
IOT Driver PWB
Chassis Assembly (Not Spared)
(REP 3.1)
Plate Spring (Not Spared)
Pin (Upper)
Pin (Lower)
MCU PWB Assembly
MCU NVM PWB (P/O PL 11.1 Item
11)
Spacer (P/O PL 11.1 Item 11)
MCU PWB (P/O PL 11.1 Item 11)
Charge (Y,M,C) HVPS
Developer Bias (Y,M,C) HVPS
Control Unit (Not Spared) (REP 3.2)

Parts List

PL 11.1

05/16/05
5-80

Launch
DocuColor 250

PL 11.2 Electrical (2 of 3)
Item
1
2
3

4
5
6
7
8
9
10
11
12
13
14
15
16

Part

Description

105K20970
105K20980
068K23802
068K23692
130K87701

130K88740

809E49990
826E08080

110K12030

Change (K) Preclean HVPS

Developer Bias (K) HVPS
Outlet (220V)
Outlet (120V)
MOB ADC Assembly (REP 9.13)
Bracket
Environment Sensor
Frame Assembly (Not Spared)
Spring
Shoulder Screw
Plate Assembly (Not Spared)
Switch Rod
Main Switch Assembly
CAM
Case (P/O PL 11.2 Item 12)
Bracket (P/O PL 11.2 Item 12)
Power Switch

Launch
DocuColor 250

05/16/05
5-81

Parts List

PL 11.2

PL 11.3 Electrical (3 of 3)
Item

Part

Description

1
2
3
4
5
6
7
8

9
10
11

105K20741

960K00405
105K20841
105K20931

12

13
14
15
16

105K21550

Bracket Assembly (Not Spared)

Bracket Assembly (Not Spared)
Bracket Assembly (Not Spared)
2nd BTR HVPS
Bracket (Not Spared)
Bracket (Not Spared)
Tray Module PWB
Power Unit (120V)
Power Unit (220V) (REP 1.1)
Main LVPS
AC Unit G1
5A Fuse 1/2/3/4 (P/O PL 11.3 Item
9)
6.3A Fuse 5/6/7/8/9/10/11 (P/O PL
11.3 Item 8)
Power Cord
Screw (Not Spared)
Bracket (Not Spared)
IIT LVPS (220V)

Parts List

PL 11.3

05/16/05
5-82

Launch
DocuColor 250

PL 11.4 Wire Harness

Item

Part

Description

1
2
3
4

5
6

Wire Harness (AC) (Not Spared)

Wire Harness (Signal) (Not Spared)
Wire Harness (Power) (Not Spared)
Wire Harness (Control) (Not
Spared)
Wire Harness (R/H) (Not Spared)
Tray Module Harness (Not Spared)

Launch
DocuColor 250

05/16/05
5-83

Parts List

PL 11.4

PL 11.5 Control Unit (1 of 2)

Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12

160K95381

13
14

15
16
17
18
19
20
21
22
23
24
25

127K38181
960K00022
133K23690

537K68651

160K99200
960K05563

26

Control Housing Assembly

Handle
Spacer
Cap (USB B)
Seal (USB A)
Duct (P/O PL 11.5 Item 1)
BP PWB
Dummy Plate (P/O PL 11.5 Item 1)
Plate (P/O PL 11.5 Item 1)
Bracket (P/O PL 11.5 Item 1)
Panel
Housing Assembly (P/O PL 11.5
Item 1)
ESS Fan
ESS Memory (512MB)
Memory (256MB)
UI Interface PWB
MF ROM
Blind Cover
Screw (P/O PL 11.5 Item 1)
Cover
Locks crew (P/O PL 11.5 Item 1)
Screw (P/O PL 11.5 Item 1)
ESS PWB Assembly
ESS NVM PWB
ESS PWB (with Item 25) (REP 3.5)
EEP ROM (w/o Item 24) (Not
Spared)
128 MB Page Memory

Parts List

PL 11.5

05/16/05
5-84

Launch
DocuColor 250

PL 11.6 Control Unit (2 of 2)

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

Part

Description

068K24451

962K19860
962K19871

960K05670
160K97580

Clamp
Hard Drive Assembly (80G)
Damper (P/O PL 11.6 Item 2)
Hard Drive (40G)
Screw (P/O PL 11.6 Item 2)
Bracket (P/O PL 11.6 Item 2)
Wire Harness
Wire Harness
Riser PWB Bracket Assembly
Bracket (P/O PL 11.6 Item 9)
Riser PWB (P/O PL 11.6 Item 9)
JPEG PWBA
Bracket
VSEL PWB
VSEL Cable

Launch
DocuColor 250

05/16/05
5-85

Parts List

PL 11.6

PL 12.1 Cover (1 of 2)
Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21

Part

Description

110E11980

802K65451

032E21490

121E85020

802K65501

802E63660

Hinge
Front Cover Interlock Switch
Bracket (Not Spared)
Right Rear Lower Cover
Right Lower Cover
Right Front Lower Cover
Right Rear Upper Cover
Front Cover Assembly
Hinge
Guide
Fuser Duct (P/O PL 12.1 Item 8)
Magnet Catch
Front Cover (P/O PL 12.1 Item 8)
Bottle Cover
Label (Earth) (Not Spared)
Bottle Cover
Right Upper Cover
Bracket (Not Spared)
Bracket (Not Spared)
Logo Plate
Blind Cover

Parts List

PL 12.1

05/16/05
5-86

Launch
DocuColor 250

PL 12.2 Cover (2 of 2)
Item

Part

Description

1
2
3
4
5
6
7
8
9

802E63660

802K56961

10
11
12
13
14
15
16
17
18

Cover
Blind Cover
Left Upper Cover
Left Rear Lower Cover
Cover
Filter
Filter Cover
Rear Lower Cover
Rear Lower Cover (P/O PL 12.2
Item 8)
Blind Cover (P/O PL 12.2 Item 8)
Rear Upper Cover
Bracket (Not Spared)
Bracket (Not Spared)
IIT Plate
Cover
Cover
Data Plate
Label (CE)

Launch
DocuColor 250

05/16/05
5-87

Parts List

PL 12.2

PL 13.1 IIT Cover - Front/Top

Item

Part

Description

1
2
3
4
5
6
7
8

802E62451

802E63030

9
10
11
12
13
14

849E29921

Top Rear Cover 1

Top Rear Cover 2
IIT Left Cover
Blind Cover
Sensor Shield (Not Spared)
Lift Arm
Arm Holder (Not Spared)
IIT Assembly (Not Spared) (REP
5.24)
Caution Label (Not Spared)
IIT Front Cover (Not Spared)
Name Label
Shading Jig
Switch Cover
Bracket (Not Spared)

Parts List

PL 13.1

05/16/05
5-88

Launch
DocuColor 250

PL 13.2 IIT Cover - Rear/Right, Power

Chassis (DADF-250)
Item

Part

Description

1
2
3
4

802E56502
802E63030
802E67240

5
6
7
8
9

117E21690
802E64371

IIT Right Cover

Blind Cover
Blind Cover
DADF Support Bracket (Not
Spared)
IIT ESS Cable
IIT Rear Cover
Core
Power Chassis Cover
Label

Launch
DocuColor 250

05/16/05
5-89

Parts List

PL 13.2

PL 13.3 IIT Bottom Bracket

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

Part

Description

017E92060

Pivot Bracket (Not Spared)

Pivot Stud (Not Spared)
Left Locator Bracket (Not Spared)
Right Locator Bracket (Not Spared)
Foot Bracket (Not Spared)
Right Stopper (Not Spared)
Left Stopper (Not Spared)
Lock Brace Bracket (Not Spared)
Forming Screw (Not Spared)
Foot
Bottom Seal (Not Spared)
IIT Frame (Not Spared)
Pivot Bracket (Not Spared)
Pivot Plate (Not Spared)
Locate Bracket (Not Spared)
Locate Stud (Not Spared)
Brace Bracket (Not Spared)
Brace Holder (Not Spared)
Brace Shaft (Not Spared)
Arm Bracket (Not Spared)

Parts List

PL 13.3

05/16/05
5-90

Launch
DocuColor 250

PL 13.4 IIT Component

Item

Part

Description

1
2
3
4
5

130K64150

6
7
8
9
10
11
12
13
14

815E05551
815E05190
090K93100

090K93002

IIT Housing
APS Sensor 1, APS Sensor 2
Front Seal
Sensor Bracket (Not Spared)
Lens Cover (Not Spared) (REP
5.25)
Platen Glass Support (Not Spared)
Right Plate
CVT Glass Plate
CVT Platen Glass
Spacer
Platen Glass
Front Support (Not Spared)
Rear Support (Not Spared)
Conductor Plate (Not Spared)

Launch
DocuColor 250

05/16/05
5-91

Parts List

PL 13.4

PL 13.6 IIT Housing - Electrical

Item

Part

Description

1
2
3
4
5
6

110K11960

107E08680
130E85970

7
8
9
10
11
12
13
14

604K21501

127K38620

127K38632
127K38641

15
16
17
18
19
20
21
22
23
24
25
26
27
28

120K91990

962K20212

962K19801

IIT Frame
Platen Interlock Switch
Sensor Bracket (Not Spared)
IIT Registration Sensor (REP 5.26)
Platen Angle Sensor (REP 5.27)
Charge Coupling Device Flex Print
Cable (REP 5.28)
IIT/IPS Unit (REP 5.36)
Lens Assembly (REP 5.29)
Gasket Bracket (Not Spared)
IPS Fan (REP 5.30)
Duct (Not Spared)
Duct (Not Spared)
Lamp Fan (REP 5.31)
Charge Coupling Device Fan (REP
5.32)
Fan Bracket (Not Spared)
Actuator
IIT LVPS (24v)
IIT Wire Harness
DC Wire Harness
DC Wire Harness (Not Spared)
Connection Bracket (Not Spared)
Screw (Blue) (Not Spared)
Cable
Spacer (Not Spared)
Bracket (Not Spared)
Clamp
Seal
Shoulder Screw

Parts List

PL 13.6

05/16/05
5-92

Launch
DocuColor 250

PL 13.7 IIT Housing - Carriage

Item

Part

Description

1
2

4
5
6
7
8
9
10
11
12
13
14
15

013E24910
023E21370

127K38491

020E36980

012K94480
012K94490

16
17
18
19
20
21
22

020E21630
809E41740
041K94524
041K94553

IIT Frame (Not Spared)

Tape (Half Rate Carriage) (Not
Spared)
Tape (Full Rate Carriage) (Not
Spared)
Front Top Frame (Not Spared)
Rear Top Frame (Not Spared)
Screw (Red) (Not Spared)
Sleeve Bearing
Belt
Harness Guide (Not Spared)
Carriage Motor (REP 5.33)
Pulley
Capstan Pulley
Capstan Shaft (Not Spared)
Front Carriage Cable (Black)
Rear Carriage Cable (Silver) (REP
5.38)
Pulley
Tension Spring
Full Rate Carriage (REP 5.34)
Half Rate Carriage
Jig (Not Spared)
Motor Guard (Not Spared)
Screw (Blue)

Launch
DocuColor 250

05/16/05
5-93

Parts List

PL 13.7

PL 13.8 IIT/IPS Unit

Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13

826E06490
133K23610

160K94661

960K00442

14
15
16

960K06841

17
18
19
20
21

160K99672

Screw
Memory (128MB)
Conductor (Not Spared)
PSDC PWB
Wire Harness (4 pin)
Wire Harness (9 pin)
Spacer Screw
Screw (Not Spared)
IIT/IPS Chassis (Not Spared)
Screw TP (Not Spared)
IIT/IPS Cover (Not Spared)
IIT/IPS PWB (REP 5.36)
IIT/IPS PWB (Not Spared) (REP
5.36)
EEP ROM (Not Spared)
Extension Memory PWB
Extension Memory PWB (Not
Spared)
EEP ROM (Not Spared)
Gasket (Not Spared)
Seal (Not Spared)
BDEC PWB
Wire Harness

Parts List

PL 13.8

05/16/05
5-94

Launch
DocuColor 250

PL 13.9 Full Rate Carriage

Component
Item
1
2
3
4
5
6
7
8
9
10
11
12
13

Part

Description

122E92130
105E12301

062E10040
809E51350

Full Rate Carriage (Not Spared)

Damper (Not Spared)
Reflector Plate (Not Spared)
Actuator Plate (Not Spared)
Harness Guide (Not Spared)
Cushion (Not Spared)
Exposure Lamp (REP 5.37)
Lamp Ballast PWB (REP 5.38)
Slide Cord (Not Spared) (REP 5.39)
Harness Guide (Not Spared)
No. 1 Mirror
Clip (Single)
Insulator

Launch
DocuColor 250

05/16/05
5-95

Parts List

PL 13.9

PL 13.10 Half Rate Carriage

Component
Item
1
2
3
4
5
6
7
8
9

Part

Description

062K14580

809E51350
809E51360

Half Rate Carriage (Not Spared)

Pulley (Not Spared)
Pulley (Not Spared)
Harness Pulley (Not Spared)
Damper (Not Spared)
No.2 Mirror
Adjust Screw (Not Spared)
Clip (Single)
Clip (Double)

Parts List

PL 13.10

05/16/05
5-96

Launch
DocuColor 250

PL 14.1 DADF
Item

Part

Description

059K38841

2
3
4
5
6
7

004K92582

003K91881

003K13752
003E62120

DADF Assembly (REP 5.1,REP

5.2)
Platen Cushion
DADF Support
Knob Screw
Label
Paper Stop
Hinge

Launch
DocuColor 250

05/16/05
5-97

Parts List

PL 14.1

PL 14.2 DADF Cover

Item

Part

Description

1
2

3
4
5
6

802E56800
802E56891
802E56900

Frame (P/O PL 14.1 Item 1)

Harness Guide (P/O PL 14.1 Item
1)
DADF Rear Cover (REP 5.3)
DADF Front Cover (REP 5.3)
DADF Left Lower Cover (REP 5.3)
Upper Guide Chute (P/O PL 14.1
Item 1)

Parts List

PL 14.2

05/16/05
5-98

Launch
DocuColor 250

PL 14.3 DADF PWB, Counter Balance

Item

Part

Description

2
3
4
5
6
7

117E21621
160K97351

8
9
10
11
12

826E09640

13

14

604K25240

Harness Guide (P/O PL 14.1 Item

1)
Right Counter Balance (REP 5.5)
Left Counter Balance (REP 5.4)
IIT-DADF Cable
DADF PWB (REP 5.6)
Grommet (P/O PL 14.1 Item 1)
Round Point Screw (M3) (Not
Spared)
Round Point Screw (M4)
PWB Bracket (P/O PL 14.1 Item 1)
Bracket (P/O PL 14.1 Item 1)
Core (P/O PL 14.1 Item 1)
DADF Front Wire Harness (P/O PL
14.1 Item 1)
DADF Motor Wire Harness (P/O PL
14.1 Item 1)
Counter Balance Kit

Launch
DocuColor 250

05/16/05
5-99

Parts List

PL 14.3

PL 14.4 DADF Document Tray, Tray

Motor
Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26

Part

Description

130E84280

160K97600

050K49688

032E21190
807E00310
807E00470
807E00670

004K01941
030K76270

Bracket (P/O PL 14.1 Item 1)

Gear (40T/16T)
Gear (32T/16T)
Hinge
Oil Damper
One Way Clutch Gear (27T)
Tray Interlock Sensor
LED Bracket (P/O PL 14.1 Item 1)
Document Set LED
Pinion Shaft (P/O PL 14.1 Item 1)
DADF Document Tray
Bracket (P/O PL 14.1 Item 1)
Gear (48T)
Gear (33T)
Gear (33T/18T)
Gear (48T/18T)
Torque Limiter
Tray Motor
Rack Guide
Gear (25T)
Pinion Gear
Sector Gear
Round Point Screw
Bracket (P/O PL 14.1 Item 1)
Oil Damper Assembly
Lift Gear Assembly

Parts List

PL 14.4

05/16/05
5-100

Launch
DocuColor 250

PL 14.5 Feeder Upper Chute, DADF

Left Upper Cover
Item

Part

Description

1
2
3

003E60310
003E60320

4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19

054K24442

130E84280

802K57191
809E51451
809E51461

003K13291

20

130K64480

Left Cover Front Latch

Left Cover Rear Latch
Switch Bracket (P/O PL 14.1 Item
1)
Feeder Cover Interlock Switch
Torsion Spring
Bushing (P/O PL 14.1 Item 1)
Feeder Upper Chute
Bracket (P/O PL 14.1 Item 1)
Actuator
L/H Cover Interlock Sensor
Tension Spring
DADF Left Upper Cover
Torsion Spring
Torsion Spring
Round Point Screw
Hinge Bracket (P/O PL 14.1 Item 1)
Hinge Bracket (P/O PL 14.1 Item 1)
Wire Harness (P/O PL 14.1 Item 1)
Feeder Cover Interlock Switch
Assembly
Left Hand Cover Interlock Switch
Assembly

Launch
DocuColor 250

05/16/05
5-101

Parts List

PL 14.5

PL 14.6 Feed Motor, Feed Clutch,

Invert Drive Roll
Item

Part

Description

1
2
3
4
5
6

013E24840
013E26250

059K29470

7
8
9
10
11
12
13
14
15
16
17

121K31860

127K38300
423W32054
807E00660
809E54581
121K31882

Ball Bearing
Sleeve Bearing
Pulley
Pulley
Invert Drive Roll (REP 5.7)
Clutch Bracket (P/O PL 14.1 Item
1)
Gear (24T)
Sleeve Bearing
Round Point Screw
Clutch Shaft (P/O PL 14.1 Item 1)
DADF Feed Clutch (REP 5.8)
Pulley
DADF Feed Motor
Feed Motor Belt (REP 5.9)
Gear (20T)
Tension Spring
DADF Feed Clutch Assembly

Parts List

PL 14.6

05/16/05
5-102

Launch
DocuColor 250

PL 14.7 Pre Registration Motor, Pre

Registration Roll Chute, Take Away
Roll, Baffle Solenoid
Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11

013E24670
020E36770

059K31090
059K31110
001E74762

12

13

14
15
16
17
18
19
20

127K38320
423W34554

121K31890

One Way Clutch Gear (38T)

Ball Bearing
Pulley
Stud Bracket (P/O PL 14.1 Item 1)
Gear (33T/ 33T)
Gear Pulley
Pulley
Take Away Roll (REP 5.10)
Pre Registration Roll Chute
Rail
Solenoid Bracket (P/O PL 14.7 Item
20)
Baffle Solenoid (P/O PL 14.7 Item
20)
Tension Spring (P/O PL 14.7 Item
20)
Actuator (P/O PL 14.7 Item 20)
Damper (P/O PL 14.7 Item 20)
DADF Pre Registration Motor
Pre Registration Motor Belt
Tension Spring
Round Point Screw (Not Spared)
Baffle Solenoid

Launch
DocuColor 250

05/16/05
5-103

Parts List

PL 14.7

PL 14.8 Registration Motor,

Registration Roll
Item

Part

Description

1
2
3
4
5

020E36780
023E21300

127K38341

930W00211

7
8

059K31080

9
10
11

013E24670
809E50880

Pulley
Registration Motor Belt
Pulley
DADF Registration Motor
Sensor Bracket (P/O PL 14.1 Item
1)
Lead Registration Sensor (REP
5.11)
Registration Roll (REP 5.12)
Registration In 2 Chute (P/O PL
14.1 Item 1)
Ball Bearing
Tension Spring
Round Point Screw (Not Spared)

Parts List

PL 14.8

05/16/05
5-104

Launch
DocuColor 250

PL 14.9 Platen Motor, Platen Roll, Out

Roll
Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25

Part

Description

013E24670
013E25910

020E36800

127K38341

809E50880

604K25230

Flange
Platen Front Link
Platen Rear Link
Tension Bracket (Not Spared)
Pulley
Tension Spring
Ball Bearing
Sleeve Bearing
Pulley
Pulley
Belt (Width:4mm)
Platen Motor Belt (Width:6mm)
Platen Exit Roll (REP 5.23)
Platen Back Plate
Platen Roll
Torsion Spring
Torsion Spring
Sleeve Bearing
Collar
Platen Collar
Platen Motor
Platen Spring (Length 30.8mm)
Platen Spring (Length 23mm)
Shoulder Screw
Platen Motor Drive Kit

Launch
DocuColor 250

05/16/05
5-105

Parts List

PL 14.9

PL 14.10 Exit Motor, Exit Roll

Item
1
2
3
4
5
6
7
8
9

Part

Description

013E24840
013E26250
020E36810

059K27200
059K29480
127K38300
423W33554
809E50880

Ball Bearing
Sleeve Bearing
Pulley
Pulley (Not Spared)
Exit Roll 1 (REP 5.13)
Exit Roll 2 (REP 5.14)
DADF Exit Motor
Exit Motor Belt
Tension Spring

Parts List

PL 14.10

05/16/05
5-106

Launch
DocuColor 250

PL 14.11 Exit Gate Solenoid,

Simp/Dup Gate Solenoid, Nip
Solenoid, Inverter Exit Chute, Guide
Chute
Item

Part

Description

1
2
3
4
5
6

013E24160

8
9
10
11

050K49650
054K24216
054K24231
121K31680

12
13
14
15
16

121K31700

809E49700

Link
Link
Gate Rear Link
Link
Sleeve Bearing
Gate Link Bracket (P/O PL 14.1
Item 1)
Harness Guide (P/O PL 14.1 Item
1)
Inverter Lower Gate
Inverter Exit Chute
Guide Chute
Exit Gate Solenoid, Invert Roll
Nip/Release Solenoid
Simplex / Duplex Gate Solenoid
Round Point Screw (Not Spared)
Tension Spring (Length 34.15mm)
Tension Spring (Length 22.5mm)
Round Point Screw

Launch
DocuColor 250

05/16/05
5-107

Parts List

PL 14.11

PL 14.12 Exit Upper/Lower Chute,

Registration Out Chute, Feeder Lower
Chute
Item

Part

Description

1
2
3
4
5

013E24171
017E92760

050E19951

054K24195

8
9
10
11
12

054K24434
054K24460
054K24493
054K26031
121E90620

13
14
15
16
17

Sleeve Bearing
Foot
C-Clip (Not Spared)
DADF Exit Tray
Guide Upper Chute (P/O PL 14.1
Item 1))
Registration In Chute (P/O PL 14.1
Item 1)
Exit Upper Chute (P/O PL 14.1 Item
1)
Exit Low Chute
Registration Out Chute
Feeder Lower Chute
Invert Chute
Interlock Magnet (P/O PL 14.1 Item
1)
Magnet Cover (P/O PL 14.1 Item 1)
Cover (P/O PL 14.1 Item 1)
Shoulder Screw
Bracket (P/O PL 14.1 Item 1)
Tray Plate (P/O PL 14.1 Item 1)

Parts List

PL 14.12

05/16/05
5-108

Launch
DocuColor 250

PL 14.14 DADF Document Tray

Component
Item

Part

Description

3
4
5
6

014E44881
893E09600
893E03340
893E09660

DADF Document Bottom Tray (P/O

PL 14.1 Item 1)
DADF Document Upper Tray (P/O
PL 14.1 Item 1)
Tray Block
Label (Size)
Label (Instruction)
Label (Max)

Launch
DocuColor 250

05/16/05
5-109

Parts List

PL 14.14

PL 14.15 DADF Document Bottom

Tray Component
Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11

059E98610

12

Bottom Tray (P/O PL 14.4 Item 11)

Lift Shaft (P/O PL 14.4 Item 11)
Lift Lever (P/O PL 14.4 Item 11)
Roll
Shaft (P/O PL 14.4 Item 11)
Front Link (P/O PL 14.1 Item 1)
Rear Link (P/O PL 14.1 Item 1)
Front Stud (P/O PL 14.4 Item 11)
Rear Stud (P/O PL 14.4 Item 11)
Sector Gear (P/O PL 14.1 Item 1)
Sleeve Bearing (P/O PL 14.4 Item
11)
Sensor Film (P/O PL 14.4 Item 11)

Parts List

PL 14.15

05/16/05
5-110

Launch
DocuColor 250

PL 14.16 DADF Document Upper Tray

Component
Item

Part

Description

1
2
3

050E20040

930W00111

6
7

930W00211

10
11
12
13

14
15
16
17

032E21200
032E21210
019K99061

Upper Tray (P/O PL 4.4 Item 1)

Entrance Add Tray
Sensor Housing (P/O PL 4.4 Item
1)
Tray APS1, APS2, APS3, Bottom
Sensor
DADF Tray Wire Harness (P/O PL
14.4 Item 11)
Document Set Sensor
Rear Gear Spring (P/O PL 14.4
Item 11)
Front Rack Gear (P/O PL 14.4 Item
11)
Rear Rack Gear (P/O PL 14.4 Item
11)
Pinion Gear (P/O PL 14.4 Item 11)
Window Plate (P/O PL 4.4 Item 1)
Roll Link (P/O PL 14.4 Item 11)
Tension Spring (P/O PL 14.4 Item
11)
Roll (P/O PL 14.4 Item 11)
Front Side Guide
Rear Side Guide
Retard Pad

Launch
DocuColor 250

05/16/05
5-111

Parts List

PL 14.16

PL 14.17 Feeder Upper Chute

Component
Item

Part

Description

1
2
3
4
5

809E50920

802K57201

6
7
8

028E94260
809E50120

9
10
11
12
13
14
15

930W00111
930W00211

893E09610
130E84300

16
17
18
19
20

809E50250
013E24660
105K21190

21
22
23
24
25

032E21170

26

802E56930

Feeder Upper Chute

Plate Spring
Sensor Shield (P/O PL 14.5 Item 7)
Feeder/Nudger Roll
Sleeve Bearing (P/O PL 14.5 Item
7)
KL-Clip
Tension Spring
Sensor Bracket (P/O PL 14.5 Item
7)
DADF Stack Height Sensor
DADF Feed Sensor
Plate Spring (P/O PL 14.5 Item 7)
Ground Wire (P/O PL 14.5 Item 7)
Label (Size)
Pre Registration Sensor
Pinch Roll Housing (P/O PL 14.5
Item 7)
Pinch Roll (P/O PL 14.5 Item 7)
Tension Spring
Garter Bearing
Eliminator
Magnet Bracket (P/O PL 14.5 Item
7)
Magnet Catch (P/O PL 14.5 Item 7)
Chute Guide
Front Hinge (P/O PL 14.5 Item 7)
Rear Hinge (P/O PL 14.5 Item 7)
DADF Feeder Wire Harness (P/O
PL 14.5 Item 7)
Feeder Upper Cover

Parts List

PL 14.17

05/16/05
5-112

Launch
DocuColor 250

PL 14.18 Feeder/Nudger Roll

Component
Item

Part

Description

2
3
4
5
6
7
8
9
10
11

059K29520
059K29510

028E94260

Nudger Bracket (P/O PL 14.17 Item

4)
Feed Shaft (P/O PL 14.17 Item 4)
Feed Roll
Nudger Roll
Gear (38T) (P/O PL 14.17 Item 4)
Gear (44T) (P/O PL 14.17 Item 4)
Gear (39T) (P/O PL 14.17 Item 4)
Gear (29T) (P/O PL 14.17 Item 4)
Nudger Shaft (P/O PL 14.17 Item 4)
KL-Clip
Sleeve Bearing (P/O PL 14.17 Item
4)

Launch
DocuColor 250

05/16/05
5-113

Parts List

PL 14.18

PL 14.19 DADF Left Upper Cover

Component
Item
1
2
3
4
5
6
7
8

Part

Description

Left Upper Cover (PL14.5 Item 12)

Baffle (PL14.5 Item 12)
Baffle Stopper (PL14.5 Item 12)
Damper (PL14.5 Item 12)
Baffle Cushion (PL14.5 Item 12)
Actuator (PL14.5 Item 12)
Hinge (PL14.5 Item 12)
Baffle Shaft (PL14.5 Item 12)

Parts List

PL 14.19

05/16/05
5-114

Launch
DocuColor 250

PL 14.20 Pre Registration Roll Chute

Component
Item

Part

Description

4
5
6
7
8
9
10
11
12

013E24840

Pre Registration Lower Chute

(PL14.7 Item 9)
Pre Registration Upper Chute
(PL14.7 Item 9)
Pre Registration Roll (PL14.7 Item
9)
Pinch Roll (PL14.7 Item 9)
Garter Bearing (PL14.7 Item 9)
Tension Spring (PL14.7 Item 9)
Release Cam (PL14.7 Item 9)
Eliminator
Eliminator (PL14.7 Item 9)
Ball Bearing (PL14.7 Item 9)
Home Pulley (PL14.7 Item 9)
Shoulder Screw

Launch
DocuColor 250

05/16/05
5-115

Parts List

PL 14.20

PL 14.21 Inverter Exit Chute

Component
Item

Part

Description

6
7
8
9
10
11

12
13

930W00211

14
15
16

Inverter Exit Chute (P/O PL 14.11

Item 9)
Inverter Upper Gate (P/O PL 14.11
Item 9)
Torsion Spring (P/O PL 14.11 Item
9)
Torsion Spring (P/O PL 14.11 Item
9)
Pinch Roll Housing (P/O PL 14.11
Item 9)
Shaft (P/O PL 14.11 Item 9)
Pinch Roll (P/O PL 14.11 Item 9)
Pinch Roll (P/O PL 14.11 Item 9)
Pinch Spring (P/O PL 14.11 Item 9)
Pinch Spring (P/O PL 14.11 Item 9)
Sleeve Bearing (P/O PL 14.11 Item
9)
Invert Sensor 2
Sensor Wire Harness (P/O PL
14.11 Item 9)
Spacer (P/O PL 14.11 Item 9)
Earth Spring (P/O PL 14.11 Item 9)
Eliminator (P/O PL 14.11 Item 9)

Parts List

PL 14.21

05/16/05
5-116

Launch
DocuColor 250

PL 14.22 Guide Chute Component

Item

Part

Description

3
4

930W00211

10
11

12
13
14

Guide Chute (P/O PL 14.11 Item

10)
Sensor Bracket (P/O PL 14.11 Item
10)
Platen Exit Sensor, Invert Sensor 1
Sensor Bracket (P/O PL 14.11 Item
10)
Pinch Spring (P/O PL 14.11 Item
10)
Sensor Wire Harness (P/O PL
14.11 Item 10)
Sensor Bracket (P/O PL 14.11 Item
10)
Gate Housing (P/O PL 14.11 Item
10)
Simp/Dup Gate (P/O PL 14.11 Item
10)
C-Clip (P/O PL 14.11 Item 10)
Sleeve Bearing (P/O PL 14.11 Item
10)
Shaft (P/O PL 14.11 Item 10)
Pinch Roll (P/O PL 14.11 Item 10)
Pinch Roll (P/O PL 14.11 Item 10)

Launch
DocuColor 250

05/16/05
5-117

Parts List

PL 14.22

PL 14.23 Exit Upper Chute

Component
Item
1
2
3
4
5
6
7
8

Part

Description

930W00211

105E12240

055K28390

Exit Upper Chute (Not Spared)

Sensor Bracket (Not Spared)
DADF Exit Sensor1, Exit Sensor 2
Guide Film
Sensor Wire Harness (Not Spared)
Static Eliminator
Guide Bracket
Sensor Shield

Parts List

PL 14.23

05/16/05
5-118

Launch
DocuColor 250

PL 14.24 Exit Lower Chute

Component
Item

Part

Description

4
5
6

7
8
9

103E29870

10
11
12
13

14

15
16
17

18
19
20
21
22
23

012E11600
012E11590

24

059K31033

Exit Lower Chute (P/O PL 14.12

Item 8)
Sleeve Bearing (P/O PL 14.12 Item
8)
Pinch Roll Shaft (P/O PL 14.12
Item 8)
Pinch Roll
Pinch Roll
Pinch Roll Shaft (P/O PL 14.12
Item 8)
Pinch Plate (P/O PL 14.12 Item 8)
Film
Shoulder Screw (P/O PL 14.12 Item
8)
Spring Cap (P/O PL 14.12 Item 8)
Shaft (P/O PL 14.12 Item 8)
Shaft (P/O PL 14.12 Item 8)
Tension Spring (P/O PL 14.12 Item
8)
Compression Spring (P/O PL 14.12
Item 8)
Link (P/O PL 14.12 Item 8)
Link (P/O PL 14.12 Item 8)
Tension Spring (P/O PL 14.12 Item
8)
Rear Latch
Front Latch
Latch Shaft (P/O PL 14.12 Item 8)
Pinch Roll (P/O PL 14.12 Item 8)
Link (P/O PL 14.12 Item 8)
Tension Spring (P/O PL 14.12 Item
8)
Pinch Roll Assembly

Launch
DocuColor 250

05/16/05
5-119

Parts List

PL 14.24

PL 14.25 Registration Out Chute

Component
Item

Part

Description

3
4
5
6
7
8
9

930W00211
013E24660

809E50270
012E11430

Registration Out Chute (P/O PL

14.12 Item 9)
Sensor Bracket (P/O PL 14.12 Item
9)
DADF Registration Sensor
Garter Bearing
Film (P/O PL 14.12 Item 9)
Pinch Roll
Tension Spring
Link
Sensor Wire Harness (P/O PL
14.12 Item 9)

Parts List

PL 14.25

05/16/05
5-120

Launch
DocuColor 250

PL 14.26 Feeder Lower Chute

Component
Item

Part

Description

3
4
5
6
7
8
9

005K06810
059K30951
028E94260

10

Retard Roll Housing (P/O PL 14.12

Item 10)
Retard Roll Shaft (P/O PL 14.12
Item 10)
Torque Limiter
Retard Roll
KL-Clip
Bracket (P/O PL 14.12 Item 10)
Feeder Lower Chute
Shaft (P/O PL 14.12 Item 10)
Tension Spring (P/O PL 14.12 Item
10)
Film (P/O PL 14.12 Item 10)

Launch
DocuColor 250

05/16/05
5-121

Parts List

PL 14.26

PL 16.1 SCT
Item

Part

Description

1
2
3
4
5

050K50991

6
7

8
9
10
11
12

SCT
Base Tray (P/O PL 16.1 Item 1)
Center Tray (P/O PL 16.1 Item 1)
Catch Tray (P/O PL 16.1 Item 1)
Extension Tray (P/O PL 16.1 Item
1)
Wall Tray (P/O PL 16.1 Item 1)
Catch Tray Cover (P/O PL 16.1
Item 1)
Spring (P/O PL 16.1 Item 1)
Spring (P/O PL 16.1 Item 1)
Plate (P/O PL 16.1 Item 1)
Bottom Cover (P/O PL 16.1 Item 1)
Support (P/O PL 16.1 Item 1)

Parts List

PL 16.1

05/16/05
5-122

Launch
DocuColor 250

PL 16.2 OCT (1 of 2)
Item

Part

Description

1
2
3

050K50983

5
6
7
8
9

OCT
Catch Tray (P/O PL 16.2 Item 1)
Extension Tray (P/O PL 16.2 Item
1)
Catch Tray Cover (P/O PL 16.2
Item 1)
Plate (P/O PL 16.2 Item 1)
Spring (P/O PL 16.2 Item 1)
Center Tray (P/O PL 16.2 Item 1)
Spring (P/O PL 16.2 Item 1)
Base Tray Assembly (P/O PL 16.2
Item 1)

Launch
DocuColor 250

05/16/05
5-123

Parts List

PL 16.2

PL 16.3 OCT (2 of 2)
Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18

Part

Description

930W00211

127K39971

930W00111

Bearing
Gasket
Tray Full Sensor
Clamp
OCT Motor
Shaft
Rack
Bracket
Plate
Motor Cover
Rear Position Sensor
Actuator
Wire Harness
Wire Harness
Base Tray
Wall Tray
Support
Bottom Cover

Parts List

PL 16.3

05/16/05
5-124

Launch
DocuColor 250

PL 17.2 UI (Left)
Item
1
2
3
4
5

Part

Description

003E63230

Screw Thumb
Tray Assy
Neck Right Cover
Neck Left Cover
Bracket

Launch
DocuColor 250

05/16/05
5-125

Parts List

PL 17.2

PL 17.3 UI
Item

Part

Description

1
2
3
4

5
6
7
8
9

802K56472
802K71730
802K74430

10
11
12
13

802K63681

Cover EME
Cover Rear Base
LCD Touch Panel
Control Panel Assembly (XC)
Control Panel Assembly (XE)
Overlay Cover (P/O PL 17.3 Item 4)
Bezel Cover (P/O PL 17.3 Item 4)
Mylar Sheet (P/O PL 17.3 Item 4)
Case (P/O PL 17.3 Item 4)
Switch/Led/ PWB (P/O PL 17.3
Item 4)
VR PWB (P/O PL 17.3 Item 4)
VR Cable (P/O PL 17.3 Item 4)
Tilt Swivel
ESD Sheet (Not Spared)

Parts List

PL 17.3

05/16/05
5-126

Launch
DocuColor 250

PL 17.4 LCD Touch Panel

Item

Part

Description

1
2

123K96541
117E23951

3
4
5
6
7
8

9
10
11
12
13
14
15

160K97893
160K97901
802K65291

16
17
18
19
20

826E08490

LCD Module Assembly

Flexible Printer Cable (P/O PL 17.4
Item 1)
Lamp (P/O PL 17.4 Item 1)
LCD PWB (P/O PL 17.4 Item 1)
Cover (P/O PL 17.4 Item 1)
Cover (P/O PL 17.4 Item 1)
Screw (P/O PL 17.4 Item 1)
Tapping Screw (P/O PL 17.4 Item
1)
LCD Frame (P/O PL 17.4 Item 1)
LCD (P/O PL 17.4 Item 1)
UI PWB
Inverter PWB
Touch Panel Assembly
Touch Panel (P/O PL 17.4 Item 13)
Touch Panel Plate (P/O PL 17.4
Item 13)
LCD Plate (Not Spared)
Screw (Not Spared)
Screw
Screw
Wire Harness (Not Spared)

Launch
DocuColor 250

05/16/05
5-127

Parts List

PL 17.4

PL 18.1 HCF Unit

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

Part

Description

003K91881
130K55590
801K15700
050K51970

059K26664

893E46200

Joint Plate (Not Spared)

Knob
HCF Tray Set Sensor
Tray Rail
HCF Tray 6 (REP 7.1)
Left Top Cover
Right Cover
Front Right Cover
Left Cover
Rear Cover
HCF Feeder (REP 7.2)
Label (Top)
Label (Tray Number)
Label (End)
Label (Size)
Frame Assembly (Not Spared)

Parts List

PL 18.1

05/16/05
5-128

Launch
DocuColor 250

PL 18.2 HCF Tray 6 (1 of 2)

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17

Part

Description

003K03590

068K25370

Tray Latch Assembly

Tray Latch
Spring (P/O PL 18.2 Item 1)
Latch Lever (P/O PL 18.2 Item 1)
Magnet
Front Cover Assembly
Front Cover
Gear Bracket
Label (Gauge) (P/O PL 18.2 Item 6)
End Guide Assembly
Plate
Bracket
Pin
Spring (P/O PL 18.2 Item 10)
Top Plate
Wave Washer
Frame

Launch
DocuColor 250

05/16/05
5-129

Parts List

PL 18.2

PL 18.3 HCF Tray 6 (2 of 2)

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26

Part

Description

020E37620

815E09030
019E58620

604K19980
032E22410
020E37630

826E11700
015K65530

807E04500

Lift Shaft
Bearing
Bearing
Tray Cable Pulley
Gear
Bottom Plate Assembly
Bottom Plate
Pad
front Side Guide
Rear Side Guide
Tray Cable Pulley (REP 7.4)
Wire Guide (L)
Pulley
Wire Guide (S)
Pulley
Screw
Gear Bracket Assembly
Gear Bracket (P/O PL 18.3 Item 17)
Contact Gear
Gear
Gear
Brake (P/O PL 18.3 Item 17)
Spring (P/O PL 18.3 Item 17)
Lift Gear
Plate
Gear

Parts List

PL 18.3

05/16/05
5-130

Launch
DocuColor 250

PL 18.4 HCF Feeder (1 of 3)

Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

007E78760
007E78770
007E78780
007E78790
013E25540

019E56470

413W66250

012E11041
121K31340

007K88520
007K88530
127K37901

25

Shaft
Gear (19T)
Gear (25T)
Gear (25T)
Gear (40)
Bearing
Block
Spacer
Holder
Upper Feeder Assembly
Lower Feeder Assembly
Ball Bearing
Front Frame
Rear Frame Assembly
Link
Nudger Solenoid (REP 7.13)
Rear Frame (P/O PL 18.4 Item 14)
Spring (P/O PL 18.4 Item 14)
Drive Gear Assembly
Bracket (Not Spared)
Gear (23T/27T)
Gear (31T/36T)
Lift/Feed Motor (REP 7.12)
Lift/Motor Frame (P/O PL 18.4 Item
19)
Spring (Not Spared)

Launch
DocuColor 250

05/16/05
5-131

Parts List

PL 18.4

PL 18.5 HCF Feeder (2 of 3)

Item

Part

Description

1
2
3
4
5

003E59570

006K23122

6
7
8
9
10
11
12
13
14

413W66250

007E78180

15
16
17
18
19

120E21900

930W00112

20
21
22
23

930W00211

059K26691
059K26700

Upper Feeder Assembly

Latch
Shaft Latch
Feed Shaft Assembly
Feed Shaft (P/O PL 18.5 Item 4)
(REP 7.6)
Ball Bearing
Gear (20T) (P/O PL 18.5 Item 4)
Feed Gear (25T)
Lever (P/O PL 18.5 Item 1)
Bearing (P/O PL 18.5 Item 1)
Spacer (P/O PL 18.5 Item 1)
Pin Drive (P/O PL 18.5 Item 1)
Guide
Rear Upper Chute (P/O PL 18.5
Item 1)
Upper Chute (P/O PL 18.5 Item 1)
Actuator
Upper Frame (P/O PL 18.5 Item 1)
Spring (P/O PL 18.5 Item 1)
HCF Stack Height Sensor, HCF
Paper Sensor
HCF Pre Feed Sensor
Wire Harness (P/O PL 18.5 Item 1)
Feed Roll (REP 7.5)
Nudger Roll (REP 7.5)

Parts List

PL 18.5

05/16/05
5-132

Launch
DocuColor 250

PL 18.6 HCF Feeder (3 of 3)

Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11

059K26591

006K23131

005K06700

007E78170
007E89760
013E23600
013E23610

12
13
14
15
16
17

Retard Roll (REP 7.5)

Lower Feeder Assembly
Retard Shaft Assembly
Collar (P/O PL 18.6 Item 3)
Friction Clutch
Shaft (P/O PL 18.6 Item 3)
Gear (15T)
Gear (22T)
Bearing
Bearing
Retard Bracket (P/O PL 18.6 Item
2)
Slide (P/O PL 18.6 Item 2)
Lever (P/O PL 18.6 Item 2)
Lower Chute (P/O PL 18.6 Item 2)
Lower Frame (P/O PL 18.6 Item 2)
Spring (P/O PL 18.6 Item 2)
Spring (P/O PL 18.6 Item 2) (REP
7.7)

Launch
DocuColor 250

05/16/05
5-133

Parts List

PL 18.6

PL 18.7 HCF Top Cover Unit

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27

Part

Description

013E17100

802K67080

059E01430

059K36260

130K88150
110E94770

Bearing
Bracket
Pivot Bracket
Top Cover Assembly
Bearing
Upper Chute (P/O PL 18.7 Item 4)
Top Cover
Knob
Latch
Latch
Spring
Pinch Roller
Shaft
Shaft
Spring
Spring
Gasket (P/O PL 18.7 Item 4)
Takeaway Roll (REP 7.10)
Spring (Left)
Spring (Right)
Lower Chute Assembly
Bracket
Bracket
Lower Chute
Takeaway Sensor
Top Cover Interlock Switch
Pivot Shaft

Parts List

PL 18.7

05/16/05
5-134

Launch
DocuColor 250

PL 18.8 HCF Electrical and Rail

Item
1
2
3
4
5
6
7
8
9
10
11
12
13

Part

Description

017E92820

801K15690
127K47150
110E10380
960K08930

130K55590

Plate
Rack Caster (REP 7.9)
Foot
Latch Lever
Spring (Not Spared)
Rail
Takeaway Motor
Docking Interlock Switch
HCF PWB (REP 7.11)
Wire Harness
HCF Size Sensor Assembly
Bracket
HCF Size Sensor R and L

Launch
DocuColor 250

05/16/05
5-135

Parts List

PL 18.8

PL 21.1 A/P Finisher

Item

Part

Description

2
3
4

A/P Finisher (Not Spared) (REP

12.50,ADJ 12.2)
I/F Module (REP 12.3)
Booklet Maker
Booklet Tray

Parts List

PL 21.1

05/16/05
5-136

Launch
DocuColor 250

PL 21.2 Finisher Cover: 1 of 2

Item

Part

Description

3
4

050K51270

050K51280

6
7
8
9

017E97220
017E97230

10

11

12

Top Cover (Not Spared) (REP

12.43)
Tray Spring Guide (Not Spared)
(REP 12.47)
Top Tray (Not Spared) (REP 12.45)
Eject Cover (Not Spared) (REP
12.46)
Stacker Tray (Not Spared) (REP
12.58)
Bottom Cover (Not Spared)
Caster
Caster
Rear Lower Cover (Not Spared)
(REP 12.42)
H-Transport Connector Cover (Not
Spared)
Rear Upper Cover (Not Spared)
(REP 12.41)
Nut M12X1.25 (Not Spared)

Launch
DocuColor 250

05/16/05
5-137

Parts List

PL 21.2

PL 21.3 Finisher Cover: 2 of 2

Item

Part

Description

2
3
4
5
6
7
8
9
10

110E97990
802K75100

11
12
13
14
15
16
17
18

121E92890

19
20
21
22
23

24
25
26

27

28

Front Top Cover (Not Spared) (REP

12.44)
Front Door Interlock Switch
Front Door Assembly (REP 12.40)
Hinge Bracket (P/O PL 21.3 Item 3)
Inner Cover (P/O PL 21.3 Item 3)
Bracket (P/O PL 21.3 Item 3)
Front Door (P/O PL 21.3 Item 3)
Handle
I/F Cover (Not Spared)
I/F Upper Cover (P/O PL 21.3 Item
3)
Door Plate (P/O PL 21.3 Item 3)
Upper Bracket (P/O PL 21.3 Item 3)
Magnet (P/O PL 21.3 Item 3)
Stopper (P/O PL 21.3 Item 3)
Latch (P/O PL 21.3 Item 3)
Support (P/O PL 21.3 Item 3)
Lower Bracket (P/O PL 21.3 Item 3)
IOT Docking Plate Assembly (Not
Spared)
Screw (Not Spared)
Docking Plate (Not Spared)
Spring (Not Spared)
Cover (Not Spared)
Download Access Switch (Not
Spared)
I/F Module (Not Spared) (REP 12.3)
Plate (Not Spared)
I/F Rear Cover (Not Spared) (REP
12.1)
I/F Top Cover (Not Spared) (REP
12.2)
Label (Instruction) (Not Spared)

Parts List

PL 21.3

05/16/05
5-138

Launch
DocuColor 250

PL 21.4 Finisher Stack

Item

Part

Description

1
2
3

041K94720

5
6
7
8
9

019E58660
809E56850

041K94730
023E21520

10
11

130E88340

12

13
14
15
16
17

802K67140

413W77559
020E37720
130K88770

18
19
20
21
22
23
24
25

020E37710
807E04730
809E56860

146E01770
015K65900

26

27

Stacker Tray Bracket (Not Spared)

Left Carriage Assembly
Stacker Drive Belt (P/O PL 21.4
Item 2) (REP 12.60)
Left Carriage Bracket (P/O PL 21.4
Item 2)
Belt Clamp (P/O PL 21.4 Item 8)
Spring
Carriage Bearing
Right Carriage Assembly
Stacker Drive Belt (P/O PL 21.4
Item 8) (REP 12.60)
Upper Limit Sensor
Right Carriage Bracket (P/O PL
21.4 Item 8)
Stacker Sensor Actuator (P/O PL
21.4 Item 8)
Stack Height Sensor (Front, Rear)
Elevator Drive Shaft (Not Spared)
Bearing
Pulley (18T)
Stacker Encoder Sensor, Stacker
No Paper Sensor (No Paper),
Upper Limit Sensor (Limit)
Clutch Pulley
Clutch Gear
Spring
Washer
Sensor Bracket (Not Spared)
Stacker Encoder
Elevator Motor Assembly
Elevator Motor Drive Belt (P/O PL
21.4 Item 24)
Elevator Motor (P/O PL 21.4 Item
24)
Down Load Interlock Switch

Launch
DocuColor 250

05/16/05
5-139

Parts List

PL 21.4

PL 21.5 Finisher Punch

Item

Part

Description

801K16780

4
5

015K65880

015K65840

7
8

130E88350

9
10
11

12

127K46120

13

130E85800

14
15

130E85790

16

17

130K88770

18

015K65830

19

Puncher Frame Assembly (REP

12.52)
Puncher Unit Harness (P/O PL 21.5
Item 9)
Puncher Motor Cover (P/O PL 21.5
Item 9)
Puncher Move Motor
Frame Assembly Holder (Not
Spared)
Sensor Registration Bracket
Assembly
Front Punch Cover (Not Spared)
Side Registration Sensor 1 (Reg 1)
and 2 (Reg 2) (P/O PL 21.5 Item 6)
Punch Bracket Assembly
Left Punch Cover (Not Spared)
Guide Assembly (P/O PL 21.5 Item
9)
Punch Motor Assembly (P/O PL
21.5 Item 9)
Punch Motor Sensor (P/O PL 21.5
Item 14)
Punch Motor Bracket Assembly
Front Punch Sensor (Front), Home
Punch Sensor (Home), Hole Select
Punch Sensor (Hole) (P/O PL 21.5
Item 9)
Sensor Bracket (P/O PL 21.5 Item
9)
Punch Move Home Sensor,
Puncher Box Set Sensor (P/O PL
21.5 Item 18)
Punch Move Home Sensor
Assembly
Puncher Waste Bin

Parts List

PL 21.5

05/16/05
5-140

Launch
DocuColor 250

PL 21.6 Finisher Stapler

Item

Part

Description

1
2
3
4
5
6

029K92151

130K88770

7
8

9
10
11

041K94750
001E66640

Staple Cartridge (Not Spared)

Stapler Assembly (REP 12.53)
Stapler Cover (Not Spared)
Stapler Holder (Not Spared)
Stapler Move Position Sensor
Stapler Harness Guide (Not
Spared)
Staple Harness (Not Spared)
Upper Stapler Carriage (Not
Spared)
Stapler Move Motor
Stapler Rail (REP 12.54)
Stapler Frame (Not Spared)

Launch
DocuColor 250

05/16/05
5-141

Parts List

PL 21.6

PL 21.7 Finisher Eject: 1 of 3

Item

Part

Description

1
2
3
4
5
6

121E92890
121K34620

7
8
9
10

809E56880

015K65860

11

12

13
14
15
16
17
18
19
20
21
22
23
24
25
26

130K88780
011K97710
413W77559
807E04700
413W11660
807E04750
807E08990
807E04740

110E11590

Eject Chute Assembly (REP 12.67)

Magnet (Not Spared)
Sub Paddle Solenoid
Solenoid Bracket (Not Spared)
Pinch Spring (Not Spared)
Cyclone Paddle (P/O PL 21.7 Item
7)
Eject Pinch Shaft Assembly
Solenoid Spring
Paddle Shaft
Eject Clamp Motor Assembly (with
11-13)
Eject Clamp Motor (P/O PL 21.7
Item 10)
Eject Clamp Bracket (P/O PL 21.7
Item 10)
Eject Clamp Home Sensor
Eject Cam Follower
Bushing
Gear (23T)
Bushing
Cam Gear (70T)
Gear (23T)
Gear (68T/20T)
Wire Clip (Not Spared)
Switch Bracket (Not Spared)
Eject Cover Switch
Entrance Knob (Not Spared)
Wire Clamp (Not Spared)
Wire Clip (Not Spared)

Parts List

PL 21.7

05/16/05
5-142

Launch
DocuColor 250

PL 21.8 Finisher Eject: 2 of 3

Item

Part

Description

130K88770

130K88780

5
6

127K40310

127K40270

962K27670

9
10

11
12
13
14
15
16
17
18

413W77559

807E04760
121K34630
120E24310
015K65850
130E88780

19

Compiler Tray Assembly (REP

12.57)
Tamper Home Sensor (Front, Rear)
(P/O PL 21.8 Item 1)
Compiler Tray No Paper Sensor
(P/O PL 21.8 Item 1)
Sensor Actuator (P/O PL 21.8 Item
1)
Torsion Spring (P/O PL 21.8 Item 1)
Front Tamper Motor (P/O PL 21.8
Item 1)
Rear Tamper Motor (P/O PL 21.8
Item 1)
Compiler Harness (P/O PL 21.8
Item 1)
Eject Roll Shaft Assembly
Set Clamp Paddle (P/O PL 21.8
Item 9)
Paddle Guide (Not Spared)
Bushing (Not Spared)
Bushing (Not Spared)
Gear (39T)
Set Clamp Clutch (34T)
Set Clamp Actuator
Eject Motor Assembly
Set Clamp Home Sensor (P/O PL
21.8 Item 17)
Inner Cover (Not Spared) (REP
12.48)

Launch
DocuColor 250

05/16/05
5-143

Parts List

PL 21.8

PL 21.9 Finisher Eject: 3 of 3

Item

Part

Description

1
2

130K88190

4
5
6
7
8

105E13100

9
10

022K67870

11

022K67880

12

13

423W25554

14
15
16
17
18
19
20
21
22

022K67860

413W66250
020E37690

020E37660
020E37670

Sensor Bracket Assembly

Complier Sensor Harness (P/O PL
21.9 Item 1)
Complier Exit Sensor (P/O PL 21.9
Item 1)
Static Eliminator
Upper Exit Chute (Not Spared)
Lower Exit Roll (Not Spared)
Lower Exit Roll Chute Assembly
Lower Exit Roll Chute (P/O PL 21.9
Item 7)
Bushing (P/O PL 21.9 Item 7)
Exit Pinch Roller 1 (P/O PL 21.9
Item 7)
Exit Pinch Roller 2 (P/O PL 21.9
Item 7)
Paddle Shaft (P/O PL 21.9 Item 7)
(REP 12.59)
Synchronous Belt (55T) (P/O PL
21.9 Item 7)
Pulley (17T) (Not Spared)
Paddle Drive Shaft (Not Spared)
Pulley (Not Spared)
Bearing (Not Spared)
Pulley (20T)
Gear (23T) (Not Spared)
Pulley (20T)
Pulley (44T/20T)
Gear (23T) (Not Spared)

Parts List

PL 21.9

05/16/05
5-144

Launch
DocuColor 250

PL 21.10 Finisher Transport: 1 of 2

Item

Part

Description

1
2
3
4
5

6
7
8
9
10
11

121E92890
413W11660

12

130K88190

13
14

022K67890
054K27160

15

022K67860

16
17

022K67850

18

19

130E85780

20
21
22
23
24
25
26
27
28
29
30
31
32
33
34

022K71410
127K40281

423W87054

413W66250
807E04710
020E37660
012E11990
807E04700
015K65810
012E11980
015K65820

35

Upper Exit Open Chute Assembly

Pinch Roller (P/O PL 21.10 Item 1)
Spring (P/O PL 21.10 Item 1)
Shaft (P/O PL 21.10 Item 1)
Torsion Spring (P/O PL 21.10 Item
1)
Transport Gate (Not Spared)
Buffer Gate (Not Spared)
Magnet (P/O PL 21.10 Item 14)
Bushing
Top Buffer Chute Assembly
Sensor Bracket (P/O PL 21.10 Item
10)
Buffer Path Sensor (P/O PL 21.10
Item 10) (REP 12.67)
Buffer Roll (REP 12.64)
Bottom Buffer Chute Assembly
(REP 12.65)
Exit Pinch roller (P/O PL 21.10 Item
14)
Upper Entrance Chute Assembly
Entrance Pinch Roller (P/O PL
21.10 Item 16)
Sensor Bracket (P/O PL 21.10 Item
16)
Transport Entrance Sensor (P/O PL
21.10 Item 16)
Entrance Roll
Finisher Transport Motor
Motor Bracket (Not Spared)
Finisher Transport Motor Belt
Pulley (Not Spared)
Tension Spring (Not Spared)
Tension Bracket (Not Spared)
Bearing
Gear (46T)
Pulley (20T)
Buffer Link
Gear (23T)
Transport Gate Solenoid
Transport Link
Buffer Gate Solenoid, Booklet Gate
Solenoid
Booklet Gate (Not Spared)

Launch
DocuColor 250

05/16/05
5-145

Parts List

PL 21.10

PL 21.11 Finisher Transport: 2 of 2

Item

Part

Description

130K88190

022K67850

5
6
7
8
9
10
11
12
13
14
15

022K71500

130E85780
121E92890
413W11660
054K28220

130E87410

16

17

18
19
20
21
22
23
24
25
26
27
28
29
30

022K71430
020E37680
413W66250
020E37690

423W40054
423W86454

127K40281

Top Tray Exit Baffle Assembly (Not

Spared)
Top Tray Exit Sensor (P/O PL 21.11
Item 1)
Exit Pinch Roller (P/O PL 21.11
Item 1)
Top Tray Lower Exit Baffle (Not
Spared)
Exit Drive Shaft
Sensor Bracket (Not Spared)
Top Tray Full Sensor (REP 12.63)
Magnet
Bushing
Lower Top Exit Chute Assembly
Pinch Roller (P/O PL 21.11 Item 10)
Spring (P/O PL 21.11 Item 10)
Shaft (P/O PL 21.11 Item 10)
Upper Top Exit Chute Assembly
Gate Sensor (P/O PL 21.11 Item
14) (REP 12.62)
Sensor Harness (P/O PL 21.11
Item 14)
Sensor Bracket (P/O PL 21.11 Item
14)
Transport Roll
Pulley (53T/23T)
Bearing
Pulley (20T)
Pulley (Not Spared)
Tension Bracket (Not Spared)
Tension Spring (Not Spared)
Pulley (20T/20T)
Gear (20T)
Registration Motor Drive Belt
Exit Motor Drive Belt
Motor Bracket (Not Spared)
Registration Motor (Reg) and Exit
Motor (Exit)

Parts List

PL 21.11

05/16/05
5-146

Launch
DocuColor 250

PL 21.12 Finisher Electrical

Item

Part

Description

1
2

3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

960K07590

960K07310

962K36610
105K21080

960K04670

Left Harness Bracket (Not Spared)

Right Harness Bracket (Not
Spared)
H-Transport PWB
Harness
Finisher PWB (REP 12.68)
Finisher PWB Bracket (Not Spared)
Finisher PWB Cover (Not Spared)
AC Inlet Harness
Finisher LVPS
Wire Clamp (Not Spared)
Wire Clip (Not Spared)
Wire Clip (Not Spared)
Wire Clip (Not Spared)
Wire Clamp (Not Spared)
Wire Clamp (Not Spared)
Wire Clamp (Not Spared)
Wire Clip (Not Spared)
Wire Clip (Not Spared)
Booklet PWB Bracket (Not Spared)
Booklet PWB

Launch
DocuColor 250

05/16/05
5-147

Parts List

PL 21.12

PL 21.13 Finisher Harness

Item

Part

Description

1
2
3
4

7
8
9

10
11

Main Sensor Harness (Not Spared)

Main Drive Harness (Not Spared)
Interface Harness (Not Spared)
Transport Entrance Sensor
Harness (Not Spared)
Buffer Sensor Harness (Not
Spared)
Top Exit Sensor Harness (Not
Spared)
Top Sensor Harness (Not Spared)
Punch Drive Harness (Not Spared)
Punch Sensor Harness (Not
Spared)
LVPS Harness (Not Spared)
Interlock Harness (Not Spared)

Parts List

PL 21.13

05/16/05
5-148

Launch
DocuColor 250

PL 21.15 Booklet Accessory

Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12

130E82530

015K67240
801K16551

13
14

Label (Not Spared)

Screw (Not Spared)
Right Rail
Cover (Not Spared)
Booklet Tray Assembly
Knob Screw (Not Spared)
Booklet Drawer Set Sensor
Label (Not Spared)
Label (Not Spared)
Label (Not Spared)
Connector
Booklet Drawer Assembly (REP
12.55, ADJ 12.4, ADJ 12.4, ADJ
12.5, ADJ 12.8, ADJ 12.9)
Left Rail (Not Spared)
Wire Harness (Not Spared)

Launch
DocuColor 250

05/16/05
5-149

Parts List

PL 21.15

PL 21.16 Booklet Component - 1

Item

Part

Description

1
2
3
4
5
6
7
8
9
10

801K18730

003E59690

407W07717
407W07731

003K13680
029K03713

11
12
13
14
15
16
17
18
19
20
21
22
23

029K92041
015K67280

801K16581
893E51380
893E55730

038K88480
038K88490

Right Rail
Screw (Not Spared)
Stopper
Bearing (Not Spared)
Gear (17T)
Gear (31T)
Shaft (Not Spared)
Ball Bearing (Not Spared)
Knob
Stapler (REP 12.56, ADJ 12.6, ADJ
12.7, ADJ 12.10)
Staple
Latch
Bracket (Not Spared)
Front Cover (Not Spared)
Label (Not Spared)
Left Cover (Not Spared)
Left Rail
Label
Label
Paper Skew Guide Kit
Paper Guide (Center)
Paper Guide (Front)
Paper Guide (Clinch) (Not Spared)

Parts List

PL 21.16

05/16/05
5-150

Launch
DocuColor 250

PL 21.17 Booklet Component -2 (End

Guide)
Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11

127K46170
020E37210
807E02050

423W86254
130E82540

807E02070

12
13
14
15
16
17
18
19
20
21
22
23
24

25
26
27
28
29

015K60410
006K22960

Compile Chute (Not Spared)

Booklet End Guide Motor
Pulley
Gear Pulley (40T/20T)
Washer (Not Spared)
Belt
Booklet End Guide Home Sensor
Shaft (Not Spared)
Bracket (P/O PL 21.17 Item 27)
Gear (14T)
Booklet Paddle Motor (P/O PL
21.17 Item 27)
Gear (14T) (P/O PL 21.17 Item 27)
Bracket (Not Spared)
Stopper (Not Spared)
Screw (Not Spared)
Bearing (Not Spared)
Roll (Not Spared)
Shaft (P/O PL 21.17 Item 28)
Gear (14T) (P/O PL 21.17 Item 28)
Paddle (P/O PL 21.17 Item 28)
Bearing (P/O PL 21.17 Item 28)
End Guide (Not Spared)
Support Bracket (Not Spared)
Adjust Bracket (Not Spared) (ADJ
12.4)
Chute (Front) (Not Spared)
Chute (Rear) (Not Spared)
Booklet Paddle Motor Assembly
Paddle Shaft Assembly
Paper Guide (Not Spared)

Launch
DocuColor 250

05/16/05
5-151

Parts List

PL 21.17

PL 21.18 Booklet Component -3

Item

Part

Description

1
2
3

130E82540

4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19

015K67270

807E02060

130E84140

Bracket (Not Spared)

Wire Harness
Knife Home Sensor, Knife Folder
Sensor
Chute (Not Spared)
Shaft (Not Spared)
Actuator (Not Spared)
Bearing (Not Spared)
Joint (Not Spared)
Shaft (Not Spared)
Shaft (Not Spared)
Bearing (Not Spared)
Bracket (Not Spared)
Knife
Guide (Not Spared)
Shaft (Not Spared)
Shaft (Not Spared)
Gear (42T)
Bracket (Not Spared)
Booklet Compile No Paper Sensor

Parts List

PL 21.18

05/16/05
5-152

Launch
DocuColor 250

PL 21.19 Booklet Component -4

Item

Part

Description

1
2

3
4
5
6
7

130E82540

8
9

038K87371
127K32850

10
11
12
13

101E12070
013E25490

Front Tamper Guide

Rear Tamper Guide (P/O PL 21.19
Item 8)
Spring (P/O PL 21.19 Item 8)
Rack (P/O PL 21.19 Item 8)
Bearing (P/O PL 21.19 Item 8)
Roll (P/O PL 21.19 Item 8)
Booklet Tamper Home Sensor
(Front and Rear)
Rear Tamper Assembly
Booklet Tamper Motor (Front and
Rear)
Bracket (Not Spared) (Not Spared)
Static Eliminator
Roll
Frame (Not Spared)

Launch
DocuColor 250

05/16/05
5-153

Parts List

PL 21.19

PL 21.20 Booklet Component -5

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21

Part

Description

022K71020
022K71040
022K66870
022K66880

013E25480

809E59990

809E59980

807E02040
423W46754
007E89980
007E89990
007E89970
807E09510
007E77770

Booklet Pre-Folding Roll

Booklet Pre-Folding Nip Roll
Booklet Folding Roll
Booklet Folding Nip Roll
Ball Bearing (Not Spared)
Shaft (Not Spared)
Bearing
Tension Plate 1 (Not Spared)
Spring (ADJ 12.7)
Tension Plate 2 (Not Spared)
Spring
Booklet Eject Roll (Not Spared)
Pulley (16T) (Not Spared)
Flange (Not Spared)
Gear Pulley (20T/25T)
Belt
Gear (16T)
Gear (38T/18T)
Gear (18T)
Gear (16T)
Gear (38T)

Parts List

PL 21.20

05/16/05
5-154

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DocuColor 250

PL 21.21 Booklet Component -6

(Chute)
Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18

105E12060

130E85780
059K00521

022K70810

807E09510

807E09500

054K02391
003K13150
105E12170

19
20
21
22
23
24

962K18410
130E84140

121E89590

Chute (Not Spared)

Static Eliminator
Screw (P/O PL 21.21 Item 15)
Bracket (Not Spared)
Booklet In Sensor
Pinch Roll
Chute (Not Spared)
Booklet In Roll
Ball Bearing (Not Spared)
Gear (16T)
Shaft (Not Spared)
Gear (27T)
Bearing (Not Spared)
Gear (17T) (Not Spared)
Upper Exit Chute Assembly
Knob
Static Eliminator
Upper Exit Chute (P/O PL 21.21
Item 15)
Bracket (Not Spared)
Wire Harness
Booklet Folder Roll Exit Sensor
Lower Exit Chute (Not Spared)
Magnet
Static Eliminator

Launch
DocuColor 250

05/16/05
5-155

Parts List

PL 21.21

PL 21.22 Booklet Component -7

Item

Part

Description

1
2

3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25

127K46170

007E77620
007E77610
007E77600
121K31360
807E01750

809E41620
962K18420
962K18430
962K18440

809E41570

807E02080

015K69650
015K60340

Bracket (Not Spared)

Booklet Fold Motor (P/O PL 21.22
Item 24)
Bracket (P/O PL 21.22 Item 24)
Booklet Paper Path Motor
Bracket (P/O PL 21.22 Item 25)
Bracket (Not Spared)
Gear (45T)
Gear (43T/14T)
Gear (44T/16T)
Knife Solenoid
Gear (27T/34T)
Ball Bearing (Not Spared)
Spring
Wire Harness
Wire Harness
Wire Harness
Bracket (Not Spared)
Bracket (Not Spared)
Bracket (Not Spared)
Spring
Spacer (Not Spared)
Gear (48T/18T)
Link (Not Spared)
Booklet Fold Motor Assembly
Booklet Paper Path Motor
Assembly

Parts List

PL 21.22

05/16/05
5-156

Launch
DocuColor 250

PL 21.23 Booklet Tray Component

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21

Part

Description

050E19900

127K38050

130K64300

604K13840

Tray
Upper Tray (Not Spared)
Bracket (Not Spared)
Tray Belt Drive Motor
Bracket (Not Spared)
Spring (Not Spared)
Gear Pulley (Not Spared)
Roll (Not Spared)
Belt (Not Spared)
Pulley (Not Spared)
Bearing (Not Spared)
Roll (Not Spared)
Shaft (Not Spared)
Shaft (Not Spared)
Booklet No Paper Sensor
Bracket (Not Spared)
Actuator (P/O PL 21.23 Item 21)
Spring (P/O PL 21.23 Item 21)
Bracket (Not Spared)
Lower Tray (Not Spared)
Actuator Assembly

Launch
DocuColor 250

05/16/05
5-157

Parts List

PL 21.23

PL 21.25 I/F Module Component

(Drive)
Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

Part

Description

130K76920

005E19610
005K06730

022K71490
003K13600

Decurler Transport Motor Assembly

Decurler Transport Motor
Motor Bracket
Gear (34T/20T)
Decurler Transport Motor Belt
Collar
Bearing
Gear (34T/25T)
Collar
Gear (24T)
Clutch
Clutch
Tension Bracket
Tension Spring
Roll Assembly
Knob
Label (1c)
Shaft
Cover Bracket
Wire Harness

Parts List

PL 21.25

05/16/05
5-158

Launch
DocuColor 250

PL 21.26 I/F Module Component

(Decurler)
Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18

Part

Description

130K88780

005E19600

413W66250
005K06730

022K71480

121K24610

413W77559

Bracket
Sensor Bracket
Decurler Home Sensor
Gear (34T)
Clutch
Decurler Arm
Ball Bearing
Clutch
Gear (15T)
Ball Bearing
Gear (21T/35T)
Roll Assembly
Shaft
Actuator
Decurler Cam Clutch
Decurler Cam
Bearing
Cam Shaft

Launch
DocuColor 250

05/16/05
5-159

Parts List

PL 21.26

PL 21.27 I/F Module Component

(Chute)
Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25

Part

Description

130K88970

022K67850

130K88790

121E92890

009E94910

Exit Upper Chute Assembly

Knob
Label (1d)
Eliminator
Exit Chute Assembly
Sensor Bracket
Decurler Out Sensor
Wire Harness
Low Chute Assembly
Knob
Label (1b)
Pinch Roll Assembly
Upper Chute Assembly
Sensor Bracket
Decurler in Sensor
Wire Harness
Plate
Docking Plate
Spring
Entrance Chute Assembly
Label (1a)
Magnet (25N)
Magnet Bracket
Magnet (40N)
Spring

Parts List

PL 21.27

05/16/05
5-160

Launch
DocuColor 250

PL 21.28 Finisher OCT

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

Part

Description

022K71420

130E85780
030K76880

130K88780
054K28190

130K88190

Gear (16T)
Gear (16T)
Bearing
Bearing
Stud Screw
Wire Harness
OCT Roll
Arm
Tray Guide
Bracket
Top Tray Full Sensor
Top Tray Offset Motor
Gear (P/O PL 21.28 Item 12)
Bracket (P/O PL 21.28 Item 12)
Top Tray Offset Motor
Top Tray Offset Sensor
OCT Upper Chute Assembly
Slide Rail Assembly
OCT Upper Chute
Sensor
Eliminator
Paper Guide
OCT Lower Chute
Wire Harness

Launch
DocuColor 250

05/16/05
5-161

Parts List

PL 21.28

Common Hardware

Parts List

Common Hardware

05/16/05
5-162

Launch
DocuColor 250

Part Number Index

Table 1 Part Number Index

Part Number
Table 1 Part Number Index

Part List
PL 2.9

Part Number

Part List

005K07081

PL 10.5

001E66640

PL 21.6

005K07230

PL 10.5

001E74762

PL 14.7

005K07680

PL 10.3

003K03590

PL 18.2

005E17830

PL 1.5

003K13150

PL 21.21

005E18890

PL 10.5

003K13291

PL 14.5

005E19600

PL 21.26

003K13600

PL 21.25

005E19610

PL 21.25

003K13680

PL 21.16

005K83081

PL 2.10

003K13752

PL 14.1

PL 2.12

003E49861

PL 2.14

PL 2.8

PL 2.15
003E59570

PL 2.6

PL 18.5

006K22960

PL 21.17

PL 3.7

006K23122

PL 18.5

003E59690

PL 21.16

006K23131

PL 18.6

003E60310

PL 14.5

006K23312

PL 3.10

003E60320

PL 14.5

003E61200

PL 10.5

006K23661

PL 2.14

003E61300

PL 4.1

003E62120

PL 14.1

007E77600

PL 21.22

003E63230

PL 17.2

007E77610

PL 21.22

003K91881

PL 14.1

007E77620

PL 21.22

PL 18.1

007E77770

PL 21.20

004K01941

PL 14.4

007E78170

PL 18.6

004K92582

PL 14.1

005K05890

PL 2.11

007E78180

PL 18.5

007E78190

PL 2.14

007E78390

PL 2.14

007E78431

PL 2.4

007E78440

PL 2.4

007E78450

PL 2.4

007E78760

PL 18.4

007E78770

PL 18.4

PL 3.7
PL 2.15

PL 3.8

PL 2.13
PL 2.7

PL 3.7

PL 2.9
005K06700

PL 18.6

PL 2.15

PL 3.8
005K06730

PL 21.25

PL 2.15

PL 21.26
005K06760

PL 2.11

PL 2.5

PL 2.13
PL 2.7

PL 2.5

PL 2.9
005K06810
005K07010

PL 14.26

PL 2.5

PL 2.11
PL 2.7

PL 3.6

PL 2.13
Launch
DocuColor 250

PL 3.6
05/16/05
5-163

Parts List

Part Number Index

Table 1 Part Number Index

Table 1 Part Number Index

Part Number

Part List

Part Number

Part List

007E78780

PL 18.4

012E11430

PL 14.25

PL 3.6

012E11590

PL 14.24

007E78790

PL 18.4

012E11600

PL 14.24

007E79331

PL 3.3

012E11760

PL 3.5

007E79350

PL 3.3

012E11980

PL 21.10

007E79380

PL 2.11

012E11990

PL 21.10

PL 2.13

012K94480

PL 13.7

PL 2.7

012K94490

PL 13.7

PL 2.9

013E17100

PL 18.7

007E79700

PL 3.5

013E17670

PL 10.3

007K85730

PL 2.10
PL 2.12

PL 10.5
013E23600

PL 2.6

PL 18.6
PL 3.8

PL 2.8
013E23610

PL 18.6
PL 3.3

007K87670

PL 2.20

007K87831

PL 7.4

007K87841

PL 1.1

007K87854

PL 1.2

007K88520

PL 18.4

013E24160

PL 14.11

007K88530

PL 18.4

013E24171

PL 14.12

007K88730

PL 3.6

013E24660

PL 14.17

007K89113

PL 1.1

007K89149

PL 1.1

007E89760

PL 18.6

PL 3.8
013E23631

PL 4.4
PL 4.5

PL 14.25
013E24670

PL 14.7
PL 14.8
PL 14.9

PL 3.8
013E24840

PL 14.10

007E89970

PL 21.20

007E89980

PL 21.20

007E89990

PL 21.20

009E94910

PL 21.27

013E24910

PL 13.7

009E94920

PL 1.5

013E25480

PL 21.20

PL 1.6

013E25490

PL 21.19

009E97011

PL 6.1

013E25530

PL 3.6

011K97591

PL 6.11

013E25540

PL 18.4

011K97710

PL 21.7

012E11041

PL 18.4

013E25910

PL 14.9

PL 3.6

013E26100

PL 2.19

012E11100

PL 2.14

013E26250

PL 14.10

012E11111

PL 2.14

012E11121

PL 2.14

013E87700

PL 1.4

012E11130

PL 2.15

013E92890

PL 2.10

012E11140

PL 2.15

Parts List

Part Number Index

PL 14.20
PL 14.6

PL 3.7

PL 14.6

PL 2.6
05/16/05
5-164

Launch
DocuColor 250

Table 1 Part Number Index

Table 1 Part Number Index

Part Number

Part List

Part Number

Part List

PL 2.8

019E58660

PL 21.4

PL 3.3

019K93921

PL 2.14

019K94400

PL 2.15

PL 2.15

PL 2.9
PL 2.7

PL 2.5

PL 2.13

PL 2.4

PL 2.11
PL 2.12

019K98882

PL 7.4

014E44881

PL 14.14

019K99041

PL 7.7

014E45291

PL 2.1

019K99061

PL 14.16

014E51110

PL 2.1

020E21630

PL 13.7

014K82101

PL 6.7

020E36560

PL 2.14

015K60340

PL 21.22

020E36770

PL 14.7

015K60410

PL 21.17

020E36780

PL 14.8

015K64791

PL 2.17

020E36800

PL 14.9

015K65530

PL 18.3

020E36810

PL 14.10

015K65810

PL 21.10

020E36830

PL 2.14

015K65820

PL 21.10

015K65830

PL 21.5

020E36980

PL 13.7

015K65840

PL 21.5

020E37210

PL 21.17

015K65850

PL 21.8

020E37620

PL 18.3

015K65860

PL 21.7

020E37630

PL 18.3

015K65880

PL 21.5

020E37660

PL 21.10

015K65900

PL 21.4

015K67240

PL 21.15

020E37670

PL 21.9

015K67270

PL 21.18

020E37680

PL 21.11

015K67280

PL 21.16

020E37690

PL 21.11

015K69650

PL 21.22

017E92060

PL 13.3

020E37710

PL 21.4

017E92760

PL 14.12

020E37720

PL 21.4

017E92820

PL 18.8

022K66870

PL 21.20

017K93160

PL 2.21

022K66880

PL 21.20

017K93170

PL 2.21

022K67850

PL 21.10

017E94310

PL 2.21

017E97220

PL 21.2

017E97230

PL 21.2

PL 2.15

PL 21.9

PL 21.9

PL 21.11
PL 21.27
022K67860

PL 21.10

PL 2.5

022K67870

PL 21.9

019E56470

PL 18.4

022K67880

PL 21.9

019E58260

PL 2.14

022K67890

PL 21.10

PL 2.15

022K70810

PL 21.21

PL 18.3

022K71020

PL 21.20

019E39131

019E58620
Launch
DocuColor 250

PL 21.9

PL 2.4

05/16/05
5-165

Parts List

Part Number Index

Table 1 Part Number Index

Table 1 Part Number Index

Part Number

Part List

Part Number

Part List

022K71040

PL 21.20

038K87371

PL 21.19

022K71410

PL 21.10

038K88480

PL 21.16

022K71420

PL 21.28

038K88490

PL 21.16

022K71430

PL 21.11

041K94524

PL 13.7

022K71480

PL 21.26

041K94553

PL 13.7

022K71490

PL 21.25

041K94720

PL 21.4

022K71500

PL 21.11

041K94730

PL 21.4

023E21300

PL 14.8

041K94750

PL 21.6

023E21370

PL 13.7

042K92753

PL 7.3

023E21400

PL 4.6

050E19900

PL 21.23

023E21520

PL 21.4

050E19951

PL 14.12

028E94260

PL 14.17

050E20040

PL 14.16

PL 14.26

050K49650

PL 14.11

PL 14.18

050K49688

PL 14.4

029K03713

PL 21.16

050K50400

PL 2.1

029K92041

PL 21.16

050K50410

PL 2.2

029K92151

PL 21.6

050K50430

PL 2.2

030K75451

PL 2.21

050K50983

PL 16.2

030K75540

PL 2.14

050K50991

PL 16.1

030K76141

PL 2.21

050K51270

PL 21.2

030K76270

PL 14.4

050K51280

PL 21.2

030K76610

PL 6.6

050K51970

PL 18.1

030K76880

PL 21.28

050K52540

PL 10.5

032E20890

PL 2.14

053K91940

PL 9.1

032E21170

PL 14.17

053K91980

PL 9.3

032E21190

PL 14.4

054K02391

PL 21.21

032E21200

PL 14.16

054E22291

PL 2.2

032E21210

PL 14.16

054K24195

PL 14.12

032E21250

PL 2.14

054K24216

PL 14.11

PL 2.15

054K24231

PL 14.11

032E21490

PL 12.1

054K24434

PL 14.12

032E22410

PL 18.3

054K24442

PL 14.5

033K94680

PL 7.3

054K24460

PL 14.12

033K94721

PL 7.9

054K24493

PL 14.12

038E26532

PL 2.4

054K26031

PL 14.12

PL 2.5

054K26415

PL 10.4

PL 2.4

054K26613

PL 7.8

PL 2.5

054K27160

PL 21.10

038E31521

PL 10.1

054K27520

PL 2.1

038K87120

PL 2.15

054K28190

PL 21.28

038K87160

PL 2.14

054K28220

PL 21.11

038E26550

Parts List

Part Number Index

05/16/05
5-166

Launch
DocuColor 250

Table 1 Part Number Index

Table 1 Part Number Index

Part Number

Part List

Part Number

Part List

054K29611

PL 10.5

059K33350

PL 4.3

054E89450

PL 2.3

059K33430

PL 7.8

055K28390

PL 14.23

059K33501

PL 4.3

059K00521

PL 21.21

059K33511

PL 4.3

059E01430

PL 18.7

059K33522

PL 4.1

059K24920

PL 2.2

059K33740

PL 7.5

059K24940

PL 2.18

059K36260

PL 18.7

059K26160

PL 4.4

059K37990

PL 2.16

059K26180

PL 4.4

059K38841

PL 14.1

059K26190

PL 4.5

059K41974

PL 10.1

059K26200

PL 2.16

059K42034

PL 4.1

059K26591

PL 18.6

059K42290

PL 3.1

PL 3.6

059K42353

PL 10.1

059K26664

PL 18.1

059K42372

PL 10.3

059K26691

PL 18.5

059E98610

PL 14.15

PL 3.6

059E98860

PL 2.2

PL 18.5

059E99240

PL 2.19

PL 3.6

059E99540

PL 7.5

059K26934

PL 2.3

062E10040

PL 13.9

059K26935

PL 2.1

062K14580

PL 13.10

PL 2.3

062K15037

PL 5.1

059K27200

PL 14.10

062K15047

PL 5.1

059K29470

PL 14.6

064K91910

PL 7.1

059K29480

PL 14.10

064K91930

PL 7.3

059K29510

PL 14.18

068K23692

PL 11.2

059K29520

PL 14.18

068K23802

PL 11.2

059K29534

PL 3.6

068K24134

PL 6.10

059K30951

PL 14.26

068K24451

PL 11.6

059K31033

PL 14.24

068K25370

PL 18.2

059K31080

PL 14.8

090K93002

PL 13.4

059K31090

PL 14.7

090K93100

PL 13.4

059K31110

PL 14.7

094K04542

PL 6.3

059K32491

PL 7.4

094K04551

PL 6.3

059K32500

PL 7.6

101E12070

PL 21.19

059K32510

PL 7.5

103E29870

PL 14.24

059K32520

PL 7.7

103K81152

PL 7.9

059K33168

PL 4.1

105E12060

PL 21.21

059K33170

PL 4.5

105E12170

PL 21.21

059K33310

PL 10.3

105E12240

PL 14.23

059K33320

PL 10.5

105E12301

PL 13.9

059K33331

PL 10.5

105E12580

PL 7.4

059K26700

Launch
DocuColor 250

05/16/05
5-167

Parts List

Part Number Index

Table 1 Part Number Index

Table 1 Part Number Index

Part Number

Part List

Part Number

Part List

105E13100

PL 21.9

105K20741

PL 11.3

121K31360

PL 21.22

105K20751

PL 11.1

121K31680

PL 14.11

105K20760

PL 11.1

121K31700

PL 14.11

105K20841

PL 11.3

121K31860

PL 14.6

105K20931

PL 11.3

121K31882

PL 14.6

105K20970

PL 11.2

121K31890

PL 14.7

105K20980

PL 11.2

121K33710

PL 2.20

105K21080

PL 21.12

121K33883

PL 10.5

105K21190

PL 14.17

121K33940

PL 1.4

105K21550

PL 11.3

121K33960

PL 1.4

107E08680

PL 13.6

121K34620

PL 21.7

110E10380

PL 18.8

121K34630

PL 21.8

110E11420

PL 2.19

121K35071

PL 10.5

110E11430

PL 3.2

121E85020

PL 12.1

110E11590

PL 21.7

121E89590

PL 21.21

110K11680

PL 2.1

121E90620

PL 14.12

110K11820

PL 2.3

121E92890

PL 21.10

110K11960

PL 13.6

PL 21.11

110E11980

PL 12.1

PL 21.27

110K12030

PL 11.2

PL 21.7

110K12080

PL 6.3

110E93440

PL 10.3

122E92130

PL 13.9

110E94770

PL 18.7

122K93570

PL 6.5

110E97990

PL 21.3

122K93640

PL 6.5

114K82050

PL 7.2

123K96541

PL 17.4

117E21621

PL 14.3

127K32850

PL 21.19

117E21690

PL 13.2

127K36830

PL 1.6

117E23951

PL 17.4

127K37892

PL 9.1

117E23961

PL 11.1

127K37901

PL 18.4

119K00290

PL 6.11

127K38050

PL 21.23

120E21900

PL 18.5

127K38170

PL 2.10

120E22481

PL 3.6

PL 21.3

PL 3.7

PL 2.8

PL 2.10

PL 2.6
PL 2.12

PL 2.6
PL 2.8

127K38181

PL 11.5

PL 2.12

127K38252

PL 3.6

120E24310

PL 21.8

127K38300

PL 14.10

120K91990

PL 13.6

121K24610

PL 21.26

127K38320

PL 14.7

121K31340

PL 18.4

127K38341

PL 14.8

Parts List

Part Number Index

PL 14.6

05/16/05
5-168

Launch
DocuColor 250

Table 1 Part Number Index

Part Number

Table 1 Part Number Index

Part List

Part Number

Part List

PL 14.9

130K67340

PL 6.6

127K38491

PL 13.7

130K67370

PL 2.16

127K38620

PL 13.6

130K76920

PL 21.25

127K38632

PL 13.6

130E82530

PL 21.15

127K38641

PL 13.6

127K39100

PL 7.4

130E82540

PL 21.17

127K39120

PL 7.4

127K39520

PL 2.20

127K39530

PL 6.4

127K39540

PL 6.8

127K39560

PL 6.9
PL 21.19
PL 21.18
130E84140

PL 21.18

PL 9.3

130E84270

PL 7.5

127K39571

PL 9.2

130E84280

PL 14.4

127K39580

PL 9.3

127K39620

PL 1.4

130E84300

PL 14.17

127K39641

PL 4.4

127K39650

PL 2.17

130E85200

PL 6.4

127K39720

PL 10.2

130E85780

PL 21.10

127K39730

PL 10.2

PL 21.11

127K39742

PL 4.2

PL 21.21

127K39750

PL 6.9

127K39760

PL 6.9

130E85790

PL 21.5

127K39851

PL 1.1

130E85800

PL 21.5

127K39861

PL 1.2

130E85970

PL 13.6

127K39971

PL 16.3

130E87410

PL 21.11

127K40270

PL 21.8

130K87701

PL 11.2

127K40281

PL 21.10

130K87710

PL 10.4

PL 21.11

130K87810

PL 10.1

127K40310

PL 21.8

130K87880

PL 4.3

127K45850

PL 9.2

130K88150

PL 18.7

127K46120

PL 21.5

130K88190

PL 21.10

127K46170

PL 21.17

PL 21.11

PL 21.22

PL 21.9

PL 21.21

PL 14.5
PL 2.18

PL 21.28

127K47150

PL 18.8

130K55590

PL 18.1

130K88311

PL 2.18

PL 18.8

130E88340

PL 21.4

130K60830

PL 7.4

130E88350

PL 21.5

130K64150

PL 13.4

130K88400

PL 10.4

130K64300

PL 21.23

130K88740

PL 11.2

130K64360

PL 3.5

130K88770

PL 21.4

130K64431

PL 3.5

130K64480

PL 14.5

130E88770

PL 7.9

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PL 21.28

PL 21.8

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Parts List

Part Number Index

Table 1 Part Number Index

Table 1 Part Number Index

Part Number

Part List

130K88770

PL 21.5

PL 21.7

PL 21.6

PL 7.9

130K88780

Part Number

Part List

PL 7.8

PL 21.26
PL 21.28

413W66150

PL 10.5

PL 21.7

413W66250

PL 18.4

130E88780

PL 21.8

PL 21.11

130K88780

PL 21.8

PL 21.9

130K88790

PL 21.27

PL 3.6

130K88970

PL 21.27

PL 21.26

130E91010

PL 6.5

PL 21.10

130K93230

PL 6.11

133K23610

PL 13.8

413W75659

PL 4.3

133K23690

PL 11.5

413W77359

PL 1.4

146E01770

PL 21.4

160K74960

PL 4.4

413W77559

PL 2.14

PL 18.5

PL 2.20

160K94661

PL 13.8

PL 2.2

160K95230

PL 11.1

PL 21.4

160K95381

PL 11.5

PL 21.8

160K95830

PL 6.3

PL 21.7

PL 6.5

PL 6.10

160K95840

PL 6.3

PL 21.26

160K97351

PL 14.3

160K97580

PL 11.6

423W01554

PL 4.2

160K97600

PL 14.4

423W25554

PL 21.9

160K97893

PL 17.4

423W32054

PL 14.6

160K97901

PL 17.4

423W33554

PL 14.10

160K99200

PL 11.5

423W34554

PL 14.7

160K99672

PL 13.8

423W40054

PL 21.11

407W07717

PL 21.16

423W46754

PL 21.20

407W07731

PL 21.16

423W52154

PL 1.5

413W08050

PL 2.16

423W86254

PL 21.17

413W08350

PL 1.3

423W86454

PL 21.11

PL 4.5

423W87054

PL 21.10

PL 4.4

499W14124

PL 4.3

PL 2.20

499W14524

PL 4.2

PL 2.16

499W17061

PL 4.2

PL 1.5

537K68651

PL 11.5

PL 1.4

600K78460

PL 2.11

PL 2.15

413W08950

PL 1.5

PL 2.7

413W11660

PL 21.10

PL 2.9

PL 21.11

PL 2.13

Parts List

Part Number Index

05/16/05
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Table 1 Part Number Index

Table 1 Part Number Index

Part Number

Part List

604K13840

PL 21.23

604K19980

PL 18.3

802E63061

PL 3.2

604K21501

PL 13.6

802E63660

PL 12.1

604K23660

PL 3.6

604K24210

PL 6.6

802K63681

PL 17.3

604K24220

PL 6.6

802E64371

PL 13.2

604K25230

PL 14.9

802K65291

PL 17.4

604K25240

PL 14.3

802K65451

PL 12.1

695K13500

PL 6.6

802K65463

PL 6.2

695K13510

PL 6.6

802K65501

PL 12.1

695K13520

PL 6.6

802K67080

PL 18.7

695K13530

PL 6.6

802K67140

PL 21.4

801K05033

PL 3.3

802E67240

PL 13.2

801K14311

PL 6.6

802K71730

PL 17.3

801K14822

PL 4.1

802K74430

PL 17.3

801K14832

PL 4.1

802K75100

PL 21.3

801K14911

PL 7.10

807E00310

PL 14.4

801K14921

PL 7.10

807E00470

PL 14.4

801K15690

PL 18.8

807E00660

PL 14.6

801K15700

PL 18.1

807E00670

PL 14.4

801K16551

PL 21.15

807E01750

PL 21.22

801K16581

PL 21.16

807E02040

PL 21.20

801K16780

PL 21.5

807E02050

PL 21.17

801K18730

PL 21.16

807E02060

PL 21.18

802E55621

PL 3.2

807E02070

PL 21.17

802E55633

PL 3.2

807E02080

PL 21.22

802E55640

PL 3.2

807E02800

PL 6.2

802E55651

PL 3.2

807E04500

PL 18.3

802E55680

PL 3.5

807E04700

PL 21.10

802K56472

PL 17.3

802E56502

PL 13.2

807E04710

PL 21.10

802E56800

PL 14.2

807E04730

PL 21.4

802E56891

PL 14.2

807E04740

PL 21.7

802E56900

PL 14.2

807E04750

PL 21.7

802E56930

PL 14.17

807E04760

PL 21.8

802K56961

PL 12.2

807E08990

PL 21.7

802K57191

PL 14.5

807E09500

PL 21.21

802K57201

PL 14.17

807E09510

PL 21.20

802K57484

PL 3.2

802E62451

PL 13.1

809E09430

PL 4.4

802E63030

PL 13.1

809E14690

PL 10.5

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Part Number

Part List
PL 13.2

PL 12.2

PL 21.7

PL 21.21

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Parts List

Part Number Index

Table 1 Part Number Index

Table 1 Part Number Index

Part Number

Part List

Part Number

Part List

809E39381

PL 2.2

826E08490

PL 17.4

809E41221

PL 3.8

826E09640

PL 14.3

809E41570

PL 21.22

826E11700

PL 18.3

809E41620

PL 21.22

830E60740

PL 4.4

809E41710

PL 4.4

809E41740

PL 13.7

849E29921

PL 13.1

809E49700

PL 14.11

893E03340

PL 14.14

809E49930

PL 3.5

893E09490

PL 2.14

809E49990

PL 11.2

PL 2.15

809E50120

PL 14.17

PL 2.4

809E50250

PL 14.17

809E50270

PL 14.25

893E09600

PL 14.14

809E50880

PL 14.10

893E09610

PL 14.17

PL 14.9

893E09660

PL 14.14

PL 14.8

893E15750

PL 3.2

809E50920

PL 14.17

893E16170

PL 3.2

809E51350

PL 13.10

893E21870

PL 2.2

PL 13.9

893E21880

PL 2.2

809E51360

PL 13.10

893E46200

PL 18.1

809E51451

PL 14.5

893E51380

PL 21.16

809E51461

PL 14.5

893E55730

PL 21.16

809E52460

PL 4.4

893E64430

PL 2.1

809E54581

PL 14.6

893E64440

PL 2.1

809E54780

PL 2.19

913W01206

PL 9.1

809E54920

PL 4.5

913W12113

PL 4.2

809E54930

PL 4.5

913W12114

PL 4.2

809E54941

PL 2.16

913W12117

PL 4.1

809E55030

PL 10.2

913W12124

PL 4.1

809E55040

PL 10.5

927W00024

PL 9.1

809E55080

PL 4.3

930W00111

PL 14.16

809E55300

PL 4.4

PL 7.9

809E56850

PL 21.4

PL 3.5

809E56860

PL 21.4

PL 16.3

809E56880

PL 21.7

809E59980

PL 21.20

PL 4.5

PL 2.5

PL 14.17
930W00112

PL 18.5

930W00113

PL 2.10

PL 3.7

809E59990

PL 21.20

815E05190

PL 13.4

815E05551

PL 13.4

PL 2.6

815E09030

PL 18.3

PL 2.8

826E06490

PL 13.8

826E08080

PL 11.2

Parts List

Part Number Index

PL 2.12
930W00211
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PL 14.16
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Table 1 Part Number Index

Table 1 Part Number Index

Part Number

Part List

Part Number

Part List

PL 14.21

962K24311

PL 5.1

PL 14.23

962K24321

PL 5.1

PL 2.10

962K27670

PL 21.8

PL 4.5

962K36610

PL 21.12

PL 4.4
PL 3.7
PL 2.8
PL 2.6
PL 2.16
PL 2.12
PL 18.5
PL 16.3
PL 14.8
PL 14.25
PL 14.22
PL 14.17
960K00022

PL 11.5

960K00393

PL 11.1

960K00405

PL 11.3

960K00442

PL 13.8

960K01281

PL 6.3

960K01611

PL 1.2

960K01727

PL 11.1

960K04670

PL 21.12

960K05563

PL 11.5

960K05670

PL 11.6

960K06841

PL 13.8

960K07310

PL 21.12

960K07590

PL 21.12

960K08930

PL 18.8

962K17863

PL 3.2

962K18410

PL 21.21

962K18420

PL 21.22

962K18430

PL 21.22

962K18440

PL 21.22

962K19801

PL 13.6

962K19860

PL 11.6

962K19871

PL 11.6

962K20212

PL 13.6

962K23382

PL 6.7

962K23392

PL 6.7

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Parts List

Part Number Index

Parts List

Part Number Index

05/16/05
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Launch
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6 General Procedures and Information

UI Diagnostic Mode
Entering and exiting CE mode ........................................................................................
Functions enabled in CE mode .......................................................................................
Accessing UI Diagnostics................................................................................................
Software Options.............................................................................................................
Print Test Patterns ..........................................................................................................
MAX Setup ......................................................................................................................
NVM Initialization ............................................................................................................
Initialize Hard Disk .........................................................................................................
Delete All Data ................................................................................................................
NVM Read/Write .............................................................................................................
Machine ID/Billing Data Settings .....................................................................................
Initialize HFSI Counter ....................................................................................................
Component Control .........................................................................................................
Printing CSE Reports ......................................................................................................

6-3
6-3
6-4
6-4
6-5
6-7
6-7
6-8
6-8
6-9
6-9
6-10
6-10
6-11

PWS Diagnostics
Entering PWS Diagnostic mode......................................................................................
DC Quick.........................................................................................................................
dC118 Jam Counter ........................................................................................................
dC120 Fault Counter.......................................................................................................
dC122 Shutdown History ................................................................................................
dC128 Finisher Setup .....................................................................................................
dC129 System Registration Setup ..................................................................................
dC131 NVM Read/Write..................................................................................................
dC135 HFSI Counters.....................................................................................................
dC140 Analog Monitor ....................................................................................................
dC301 NVM Initialization.................................................................................................
dC330 Component Control .............................................................................................
dC351 NVM Background Processing..............................................................................
dC355 Hard Disk Diagnostics/Setup...............................................................................
dC527 DADF Document Calibration ...............................................................................
dC612 Test Pattern Print.................................................................................................
dC671 RegiCon Measurement Cycle Control .................................................................
dC673 RegiCon Sensor Check Cycle Control ................................................................
dC675 RegiCon Setup Cycle Control..............................................................................
dC710 No Paper Run......................................................................................................
dC726 Paper Path Timing...............................................................................................
dC740 Tray 5 Guide Adjustment .....................................................................................
dC919 Color Balance ......................................................................................................
dC924 TRC Adjustment ..................................................................................................
dC937 ProCon On/Off Print ............................................................................................
dC945 IIT Calibration ......................................................................................................
dC950 ATC Sensor Setup...............................................................................................
dC991 Tone Up/Tone Down ...........................................................................................

6-13
6-14
6-16
6-16
6-17
6-17
6-18
6-18
6-19
6-20
6-20
6-21
6-21
6-22
6-22
6-23
6-24
6-24
6-25
6-25
6-26
6-26
6-27
6-27
6-28
6-28
6-29
6-29

GP 2 Software Download ................................................................................................

GP 3 Jam Bypass Mode..................................................................................................
GP 4 Serial Number Synchronization Procedure ............................................................
GP 5 Hard Stop Procedure .............................................................................................
GP 6 Printing Reports .....................................................................................................
GP 7 Network Printing Simulation ...................................................................................
GP 8 Auto Gradation Procedure .....................................................................................
GP 10 Billing Meter PWBs ..............................................................................................

6-31
6-32
6-32
6-33
6-33
6-34
6-34
6-35

General Information
Space Requirements.......................................................................................................
Product Specifications.....................................................................................................
Common Tools ................................................................................................................
Product Tools and Test Patterns.....................................................................................
Cleaning Materials...........................................................................................................
Machine Consumables....................................................................................................
Glossary of Terms ...........................................................................................................

6-37
6-38
6-39
6-40
6-40
6-41
6-41

Change Tags

General Procedures
GP 1 Special Boot Modes ...............................................................................................
Launch
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6-31

05/16/05
6-1

General Procedures and Information

General Procedures and Information

05/16/05
6-2

Launch
DocuColor 250

Entering and exiting CE mode

Functions enabled in CE mode

Certain diagnostic routines and reports are available locally (on the UI) through CE mode.

Functions available in CE mode can be divided into two groups; Diagnostics and Reports

Entering

UI Diagnostics

To enter the CE mode:

Several diagnostic routines are available. Note that these are a subset of the more complete
suite of tools available through use of the PWS (see Accessing UI Diagnostics).

1.

Press and hold the 0 key for 5 seconds, then while still holding down the 0 key, press the
Start button.
The CE Access Number screen will appear.

Printable Reports

2.

Enter 6789 and press Confirm.

3.

The topmost area of the UI display will be reversed to let the user know that the mode has
changed to the CE mode.

Several machine history reports can be printed in CE mode. These reports are in addition to
the reports normally available in System Admin mode (see Printing CSE Reports).

NOTE: If a system failure has occurred when the machine is turned ON but it has not
been rectified, the diagnostic operation will not be guaranteed.

Exiting
There are three ways to exit from CE mode:

Switch the power Off then On (If actions performed in CE mode cause the machine to
restart upon exiting, the machine will come back up in normal user mode).

Press and hold the 0 key then press the Start button.

Select Abort the Operation and Exit on the Maintenance/Diagnostics screen.

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05/16/05
6-3

General Procedures and Information

Entering and exiting CE mode, Functions enabled

Accessing UI Diagnostics

Software Options

1.

Enter the CE mode (Entering and exiting CE mode).

2.

Press the Log In/Out button on the UI. The System Settings screen appears.

Certain optional features must be enabled in software by entering a password (supplied by

sales).

3.

Select System Settings.

4.

Select Common Settings.

5.

Select Maintenance / Diagnostics. The following selections will appear:

Software Options
Print Test Patterns
MAX Setup
Initialize Hard Disk
NVM Initialization

Component Control

Sub System - this selection opens the following menu:

1.

Enter UI Diagnostics (seeAccessing UI Diagnostics)

2.

Select Software Options on the Maintenance/Diagnostics screen.

3.

Select Keyboard.

4.

Enter the password of the software option on the keyboard displayed on the UI.

5.

Select Save.

6.

Select Reboot.

Belt Edge Learn

Delete All Data

NVM Read/Write

Registration - this selection opens the following menu:

Procedure

Tray 5 Guide Adjust

Registration Control - Setup Cycle

Registration Control - Measurement Cycle

Registration Control - Sensor Check Cycle

Adjustment / Others - this selection opens the following menu:

Machine ID/Billing Data Settings

Initialize HFSI Counter

General Procedures and Information

Accessing UI Diagnostics, Software Options

05/16/05
6-4

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Print Test Patterns

Purpose

Table 1 Pattern Numbers

This routine outputs test patterns from the built-in Pattern Generator This routine is also available in PWS Diagnostic mode (dC612).

Pattern #

Test Pattern Name

Source

001

Registration Grid

MCU PWB

NOTE: Error message is displayed if print cannot be made with the specified tray. Make sure
that there is sufficient paper in the trays before starting the routine. If a jam or system fault
occurs, the process stops but a recovery message is not displayed. The fault code is displayed
but it is not recorded in History

002

Grid 45 Degree

MCU PWB

003

Color Registration

MCU PWB

004

Color Registration - Visual

MCU PWB

005

Banding

MCU PWB

Procedure

006

Ted/starvation

MCU PWB

1.

Enter UI Diagnostics (see Accessing UI Diagnostics), then select NVM Read/Write. Make
the NVM changes listed in Table 1 for the pattern you wish to print.

007

Automatic Tone Correction - Adjustment

MCU PWB

008

Automatic Tone Correction - Check

MCU PWB

NOTE: To switch from a test pattern requiring one set of NVM values to a test pattern requiring
a different set of values, you must exit UI Diagnostic mode and allow the machine to reboot
before entering the new NVM values (Exiting the CE mode and rebooting the machine will
make the NVM values reset to their respective default values.)

009

ProCon

MCU PWB

010

16 tone

MCU PWB

011

Halftone

MCU PWB

012

In/out Adjustment (Primary Colors)

MCU PWB

2.

Close the NVM Read/Write screen and return to the Diagnostics screen. Select Test Pattern Print.

013

In/out Adjustment (Secondary Colors)

MCU PWB

014

In/out Adjustment (Single Color)

MCU PWB

3.

Enter Test Pattern Number (3 digits).

015

Highlight Adjustment

MCU PWB

016

Color Patch 182

MCU PWB

017

Gradation

MCU PWB

018

Adjustment in SS direction_YC

MCU PWB

019

Adjustment in SS direction_MK

MCU PWB

110

IIT Analog Gradation RGB

IIT/IPS PWB

112

IIT Analog Gradation BW

IIT/IPS PWB

113

Pre-IPS_FS Increment RGB

IIT/IPS PWB

115

Pre-IPS_FS Increment BW

IIT/IPS PWB

117

Pre-IPS_SS Increment RGB

IIT/IPS PWB

119

Pre-IPS_SS Increment BW

IIT/IPS PWB

121

Pre-IPS_Grid BW

122

Pre-IPS_Shading Data Color

IIT/IPS PWB

123

Pre-IPS_Shading Data BW

IIT/IPS PWB

124

Pre-IPS_Vertical Stripes

4.

Select the paper tray, color, and density (where applicable).

5.

Press the Start button. Figure 1 shows the test pattern signal path.

Launch
DocuColor 250

NVM to be set

870-205: Default is 0,
change to 3
870-207: Default is 0,
change to 6

IIT/IPS PWB 870-205: Default is 0,

change to 3

125

Pre-IPS_8 Tone Patch

870-207: Default is 0,
IIT/IPS PWB change to 2
IIT/IPS PWB

126

Pre-IPS_Solid

IIT/IPS PWB

127

Post-IPS 4C

IIT/IPS PWB

128

Post-IPS_BW

IIT/IPS PWB

129

Post-IPS_FSRE Grid

IIT/IPS PWB

130

Post-IPS_FSRE Diagonal Grid

IIT/IPS PWB

131

Post-IPS_Bit Pattern 2 Level BW

IIT/IPS PWB

132

Post-IPS_Bit Pattern 2 Level 4C

IIT/IPS PWB

05/16/05
6-5

General Procedures and Information

Print Test Patterns

Table 1 Pattern Numbers

Pattern #

Test Pattern Name

Source

NVM to be set

133

Post-IPS_Bit Pattern Multi-level BW

134

Post-IPS_Bit Pattern Multi-level 4C

IIT/IPS PWB 870-205: Default is 0,

IIT/IPS PWB change to 3
870-207: Default is 0,
change to 8

135

TAG Fixed Copy 1

IIT/IPS PWB

136

TAG Fixed Copy 2

IIT/IPS PWB

137

Pre-IPS_FS Increment (Ext Bypass)

IIT/IPS PWB

138

Pre-IPS_SS Increment (Ext Bypass)

IIT/IPS PWB

139

Pre-IPS_Vertical Stripes (Ext Bypass)

140

870-205: Default is 0,
change to 3

IIT/IPS PWB 870-207: Default is 0,

Pre-IPS_FS Increment (via Ext Mem. PWB) IIT/IPS PWB change to 2

141

Pre-IPS_SS Increment (via Ext Mem. PWB) IIT/IPS PWB

142

Pre-IPS_Vertical Stripes (via Ext Mem.

PWB)

IIT/IPS PWB

Figure 1 Test Pattern Signal Flow

General Procedures and Information

Print Test Patterns

05/16/05
6-6

Launch
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MAX Setup

NVM Initialization

MAX Setup consists of a group of several related Image Quality and Process Control adjustments. The selections available in UI Diagnostic mode may not be as thorough as those available in PWS Diagnostic mode.

Procedure
1.

Enter UI Diagnostic mode (seeAccessing UI Diagnostics). Select Initialize NVM. Selections for the following 7 subsystems appear:

IOT

OUTPUT (Finisher)

IISS (IIT/IPS)

The MAX setup menu contains the following items:

IISS-Extension

Procon ON/OFF Print (see ADJ 9.5)

Input Device

IIT Calibration (see ADJ 5.11)

Sys-SYSTEM

In/Out Manual Setup (see ADJ 9.11)

Sys-USER

ATC Sensor Setup (see ADJ 9.2)

TRC Adjust (see ADJ 9.4)

Tone Up/Down (see ADJ 9.3)

Color Balance (see ADJ 9.6)

Some routines must be performed in a specific sequence; go to the referenced ADJ and/or dC
procedures for comprehensive instructions.

2.

Select the subsystem to be initialized and select Start.

CAUTION

All NVM for the selected subsystem will be reset to the default values. Any machine-specific,
region-specific, or customer-specific information will need to be re-entered. Make sure that this
information is available before proceeding.
3.

A confirmation message appears. Select Yes.

4.

A message indicating completion will appear.

5.

Select the Confirm button.

This completes the initialization. Remember to re-enter any machine-specific NVM data.

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05/16/05
6-7

General Procedures and Information

MAX Setup, NVM Initialization

Initialize Hard Disk

Delete All Data

Purpose

Purpose

This routine initializes Partition A of the HDD. Partition A contains the following data: added
fonts, forms for ART EX, ART IV (optional), PC-PR201H, ESC/P, and HP-GL/2 (optional), ART
IV User Defined Data, and SMB folder.

This procedure deletes user-defined/registered information and information recorded automatically by the system from the hard disk, the ESS NVM PWB and Buffer RAM.

Procedure
A more thorough HDD initialization can be performed using dC355 in PWS Diagnostic mode.

1.

Enter UI Diagnostic mode (see Accessing UI Diagnostics).

Initialization Procedure

2.

Select Delete All Data.

1.

Enter UI Diagnostic mode (see Accessing UI Diagnostics). Select Initialize Hard Disk.
The Partition A selection appears.

2.

Select Partition A then select Start.

3.

A confirmation message appears. Select Yes.

4.

A message indicating the completion appears. Select Confirm.

3.

Select Start.

4.

A confirmation message appears. Select Yes.

5.

The Deleting data. message appears.

6.

When the message indicating the completion appears, exit UI Diagnostic mode, Switch
off the power, then switch on the power.

This completes the initialization of Partition A.

General Procedures and Information

Initialize Hard Disk, Delete All Data

05/16/05
6-8

Launch
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NVM Read/Write

Machine ID/Billing Data Settings

Procedure

Purpose

1.

Enter UI Diagnostic mode (see Accessing UI Diagnostics).

2.

Select NVM Read/Write.

The serial no., product no., and billing count are stored at three locations; the MCU NVM PWB
(IOT), the SEEP ROM (SYS1) on the ESS PWB, and the ESS NVM PWB (SYS2). This procedure allows the data in all three locations to be synchronized in case of replacement of one of
the PWBs, or due to data corruption associated with one of the following faults:

CAUTION
The names of the NVM locations are not displayed on the UI. Input the Chain-Link No. with
care. The NVM Rear/Write routine in PWS Diagnostic mode (dC131) will display NVM names,
default, and min-max values.
3.
4.
5.

Input the Chain-Link number for the location you wish to read or change. Enter 6 digits the machine requires that all leading zeroes be entered.
Select Change Settings.
The Current Value is displayed. The New Value column appears.

6.

Use the keypad on the UI to input the new value.

7.

Select Save. The changed number will appears in the Current Settings column.

This completes the NVM Read/Write operation.

Launch
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124-324 (3 Billing Counter Mismatch)

124-325 (1 Billing Counter Mismatch; Unable to recover Billing Counter during recovery)

124-312 (Product No. Mismatch)

124-313 (Serial No. Mismatch)

124-310 (Product No. Failure: Not initialized)

124-311 (Serial No. Failure: Not initialized)

Procedure
1.

Enter UI Diagnostic mode (see Accessing UI Diagnostics).

2.

Select Adjustment/Others.

3.

Select Machine ID/Billing Data Settings.

4.

Select a PWB with the correct data.

5.

Select Start.

6.

Enter the correct serial number in the Serial Number screen and then select Confirm.

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General Procedures and Information

NVM Read/Write, Machine ID/Billing Data Settings

Initialize HFSI Counter

Component Control

Purpose

Purpose

This routine sets the counter for a specific High Frequency Service item to 0.

The purpose of Component Control is to display the logic state of input signals and to energize
output components. Up to 12 components, including Input and Output components, can be
operated simultaneously. If the selected components cannot output simultaneously, the prior
input component is turned OFF and the latter input component is turned ON. (Last Precedence
Control). When multiple components that cannot output simultaneously are selected, the relevant components are all turned OFF and then the latter input components are turned ON.

Procedure
1.

Enter UI Diagnostic mode (see Accessing UI Diagnostics).

2.

Select Adjustment/Others.

3.

Select Initialize HFSI Counter.

4.

Enter the Chain-Link No. for HFSI Counter (6 digits), using the keypad on the UI.

Procedure

5.

Select Reset Current Value.

1.

Enter UI Diagnostic mode (see Accessing UI Diagnostics).

2.

Select Component Control.

General Procedures and Information

Initialize HFSI Counter, Component Control

3.

Enter the chain-link number of the component (6 digits), using the keypad.

4.

Press the Start button on the UI to energize the output component or to read the status of
the input component.

5.

Select Cycle Motion for the component to repeat the operation.

6.

Input/Output column (component type), Status column (Operation status), and Counter
column (Operation Count) are displayed on the Component Control screen.

7.

Press the Stop button on the UI to halt the component operation.

8.

Select Close to exit from Component Control.

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Printing CSE Reports

Reports Menu
To access the menu of printable reports:
1.

Enter the CE mode (see Entering and exiting CE mode).

2.

Press the Machine Status button on the Control Panel.

3.

The Machine Status screen appears.

4.

Select the Billing Meter/Print Report tab.

5.

Select Print Report/List.

6.

Select CE. The following report selections will be displayed:

7.

Debug Log Report

HFSI Counter Report

Jam Counter Report

Shutdown History Report

Failure Counter Report

Select the required report and press Start. The report will be printed.

Debug Report
This report prints out debug messages with the time when the data was stored. The output format is as follows: YYYY/MM/DD HH:MM:SS "xxxxx" (Recorded message)
HFSI Counter Report
The HFSI information stored in the IOT will be displayed. Table 1 shows the format.
Table 1 HFSI Counter Report
ChainLink

Current

xxx-xxx
current
6-digit Dis- count in
play
location

Replacement

Average
Job History Job History
per Month (P1)
(P2)

Job History
(P3)

count
when
replacement due

average
monthly (30
days)
usage

Count at 3
replacements
ago
Reason code:
U=UM,
S= SM
O= Other

Count at
most recent
replacement
Reason
code:
U=UM,
S= SM
O= Other

Count at 2
replacements
ago
Reason code:
U=UM,
S= SM
O= Other

Jam Counter Report

The Jam Counter report displays a pre programmed list of jam faults, and the number of occurrences since that last time the counter was cleared.
Shutdown History Report
The Shutdown History report displays the 50 most recent shutdowns in three categories: System Faults, Paper Jams, and Document Jams. The date of occurrence, and the copy count
when the fault occurred, are listed.
Fail Counter Report
The Fail Counter report displays a pre programmed list of non-jam faults, and the number of
occurrences since that last time the counter was cleared.
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05/16/05
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General Procedures and Information

Printing CSE Reports

General Procedures and Information

Printing CSE Reports

05/16/05
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Launch
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Entering PWS Diagnostic mode

Procedure
The following procedure describe how to enter the Diagnostics mode with the PWS.
1.

Inform the customer that the machine will be undergoing service and will not be available.
(Copy jobs and local print jobs will be stopped).

2.

Disconnect the machine from the customer network.

3.

Connect the Portable Work Station (PWS) to the machine (Figure 1).

9.

a.

Select Enter Diagnostics from the Diagnostics Tool screen. The PWS Diagnostic Service Entry Window displays.

b.

While the machine is connected to the PWS, the machine UI will display the message, Connecting to the PWS.

When the tool starts obtaining machine data, that data is displayed on the Service Entry
Screen. When the system has obtained the machine data, it displays Complete at the
upper left corner of the Service Entry Screen.
The data listed in Table 1 will be displayed.
Table 1 Machine Data displayed at Service Entry

Remove cover and connect

PWS power cord and adaptor

Connect USB
cable

Heading

Contents

Description

Machine Data

Product Code

Displays a code allocated to

each machine type.

Serial Number

Displays the 10 digit number

allocated to each machine.

Total Copies

Displays the total number of

copies/prints

Copies Since Last Call

Displays the total number of

copies/prints since the last
CSE visit (complete closeout).

Software Version

Displays current IOT S/W Version

ID, Description, Occurrences

Displays the Jams that have

occurred since the last complete closeout.

PWS

Non-Zero Jams

HFSI Requiring Replacement ID, Description, Threshold,

Count.

Displays the component(s)

(HFSI) that has exceeded the
life Threshold).

Faults in Progress (Current

Faults)

Displays current (active) faults

in the machine.

ID, Description, Primary

10. If communication is lost between the PWS and the machine, click Reconnect from the
main file menu.
11. To exit the Diagnostic Mode:

Figure 1 Connecting the PWS

4.

Switch on the PWS.

5.

Make sure the machine is not copying or printing. The machine UI should display Ready
to Copy when there are no pending jobs.

6.

At the PWS, enter the GSNLock Password and select OK.

7.

From the Start menu in the lower left corner, select Programs\Xerox Applications\PWS
Diagnostic Tools. Select the appropriate PWS for the machine.

a.

Select Serv Exit.

b.

Click on the appropriate close-out button:

c.

Complete Closeout

Temporary Closeout

After the PWS has disconnected from the machine, select Exit PWS to close the
tool.

NOTE: The PWS cannot connect to the machine if it is in Power Save mode. Ensure that the
machine indicates Ready to Copy before launching the PWS Tools.
8.

The Diagnostics Tool screen will display.

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05/16/05
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General Procedures and Information

Entering PWS Diagnostic mode

DC Quick

2.

Once in the Service Mode, diagnostic routines can be selected from the DC Quick menu.

Table 1 is a complete list of diagnostic routines that are available from the DC Quick pulldown menu.

Procedure
1.

Using the DC Quick pull-down menu (upper-right side of Diagnostics Service Entry
Screen), select the desired dC routine.

Enter the Diagnostic Mode (Entering PWS Diagnostic mode).

Table 1 dC Routines

Selection

Name

Description

118

Jam Counter

Displays the number of jam events since the last Complete Closeout

120

Fault Counters

Displays the number of Fault events since the last Complete Closeout

122

Shut-down History

Displays the 40 most recent Faults

128

Finisher Setup

For Finisher fold position adjustment

129

System Registration Setup

The IOT lead registration and side registration are adjusted.

131

dC131 NVM

You can read or change the NVM data.

135

HFSI Counters

Displays the regular part replacement life expectancy (threshold) and current value (usage). You can change the replacement life expectancy to a preset value in the PWS database and reset the current value.
Monitor the values of analog sensors (A/D conversion) while operating the components. You can temporarily change the output value.

140

Analog Monitor

301

NVM Initialization

Initiates NVM Data initialization

305

UI Component Check

Checks the UI Screen alignment and Component Panel Button operation.

330

Component Control

Displays the instructions and results of the Input Component Check and Output Component Check
1. You can monitor each Input Component or check the operation of each Output Component.

351

NVM Background Processing

2.

You can simultaneously check multiple Input Components and Output Components up to 11 total.

1.

Saves and restores values of all NVM in PWS dC131 database.

NOTE: Background Read must complete prior to saving.

355

HDD Diagnostics

2.

Start and Stop background NVM Read.

3.

Saves/restores machine settings. Saves NVM values listed:

4.

Resets all HFSI.

5.

Batch write of region-specific NVM.

Perform maintenance on HDD.

527

Auto Correct Size Detection

DADF Calibration

612

Color Test Pattern Print

Generates test pattern from the pattern generator in the machine. Patterns for use in identifying IQ problems, setting registration, and
performing adjustments

671

Regicon Measurement Cycle Control

Part of Color Registration/Skew setup

673

Regicon Sensor Check Cycle Control

Part of Color Registration/Skew setup

675

Regicon Setup Cycle Control

Part of Color Registration/Skew setup

710

No Paper Run

Cycles transports and drive w/out paper feed

726

Paper Path Timing

Displays timing data at selected point in paper path

740

Bypass Guide Adjustment

Calibrates paper size detection in Tray 5/Bypass

919

Color Balance Adjustment

Print mode Color Balance Adjustment

924

TRC Adjustment

Manually fine adjust each color (low/mid/high density) in PG.

931

In/Out Manual Density Control

Manual adjustment for inboard-to-outboard density variation

937

ProCon On/Off Print

Prints ProCon Test pattern with and without ADC/ATC corrections

General Procedures and Information

DC Quick

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Table 1 dC Routines
Selection

Name

945

IIT calibration

Description
1.

Calculate and set the white reference compensation coefficient.

2.

Correct the IIT sensitivity variation.

950

ATC Calibration

956

Belt Edge Learn

Set up the Belt Edge Sensor.

991

Tone Up/Tone Down

Manual density adjustment

Download

IOT S/W Download

IOT S/W Download tool

Faults

Faults in Progress

Lists active faults

Serv Entry

Service Entry Screen

Serv Exit

Service Mode Exit Screen

Launch
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Enter ATC Sensor Calibration code into NVM.

1.

Displays the Service Routine Tree.

2.

Lists Active Faults

3.

Lists the item names of the HFSIs that exceeded life expectancy.

4.

Lists the jams that have occurred since the last Call Closeout.

5.

Displays IOT S/W Version.

6.

Lists the total copies/prints

Displays the requirements for exit from the Service Mode.

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General Procedures and Information

DC Quick

dC118 Jam Counter

dC120 Fault Counter

Purpose

Purpose

Displays the number of occurrences of Jams since the last Complete Closeout on service
exit.

Displays the number of occurrences of each fault since the last Service Exit with the Complete
Closeout option selected.

NOTE: This procedure does not count jams detected while in the Service Mode.

NOTE:

Procedure

The machine does not count the faults detected while in the Service Mode.

The machine does not count interlock open detected faults while the Main Processor is
stopped.

1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select dC118 from the DC Quick menu.

3.

The screen displays all jam-related fault codes, and the number of times that the fault has
occurred since the last time the Complete Closeout option was selected when exiting
Diagnostic Mode.

1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select dC120 from the DC Quick menu.

The following subsets of data are selectable from the menu tree:

3.

The screen displays all fault codes that have occurred since the last time the Complete
Closeout option was selected when exiting Diagnostic Mode.

4.

All Jams

DADF Jams

Procedure

- This is the default. All jam-related faults are listed

The codes are listed in ascending order; to list in descending order, click on ID in the table
header.
If machine data was previously saved to diskette, and Diagnostic Mode was entered with
the Read From Diskettes option selected, the previous fault history #Occurrence will display in the P1 column. If this same procedure was performed previously, the fault history
#Occurrence will display in P2, then P3, up to columns P7.

- Selecting this option lists only the DADF jam codes.

Paper Jams

Non-Zero Jams

- Selecting this option lists only the paper supply and paper feeding jam codes.
4.

- Selecting this option lists only those jam codes that have had at least one occurrence since the last time the Complete Closeout option was selected.

General Procedures and Information

dC118, dC120

05/16/05
6-16

The following subsets of data are selectable:

All Faults

DADF Faults

System faults

Xero Faults

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dC122 Shutdown History

dC128 Finisher Setup

Purpose

Purpose

To display the Last 40 faults.

This procedure allows access to the NVM locations affecting the Booklet Maker folding and
staple position setup. Refer to ADJ 12.5 for instructions

NOTE:
1.

faults detected while in Service Mode are not counted.

2.

An Interlock open while the machine is stopped is not counted.

3.

If multiple faults occurred in the machine, the primary fault is recorded.

Procedure
1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select dC122 from the DC Quick menu.

3.

The system displays the faults that occurred in Customer Mode since the last service call
closeout, up to a maximum of 40 faults.

4.

The following subsets of data are available:

Last 40 Faults History (default screen).

- displays the 40 newest faults and lists copy count when each occurred.

Last 40 Faults Occurrences

- displays the 40 newest faults and lists the number of occurrences.

DADF Jams
- displays the 40 newest DADF jams and lists copy count when each occurred.

Paper Jams
- displays the 40 newest paper jams and lists copy count when each occurred.

Faults
- displays the 40 newest non-jam faults and lists copy count when each occurred.

5.

To clear the shutdown history, select Complete Closeout in the Service Mode Exit
screen. Exiting from the Service Mode clears all data in the Shut-Down History.

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General Procedures and Information

dC122, dC128

dC129 System Registration Setup

dC131 NVM Read/Write

Purpose

Purpose

This procedure is used to align the Lead Edge and Side Edge of the developed image with
media fed from the various paper trays. Refer to ADJ 9.7 for instructions

Reads, sets or changes the NVM data.

Procedure
Module Selection
1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select dC131 from the DC Quick menu.

3.

The system displays one of the Read/Write Screens. dC131 NVM - All is the default
screen.

4.

Select a sub-system from the menu tree on the left. The default selection is All.
Table 1 NVM Sub-systems

Module item

Chain number allocation

All

700 - 999

Controller

700, 780, 785, 790, 810

IISS

710, 715, 716, 717, 719

DADF

711

IOT

740, 748, 759

Drive/Nohad

7410

Paper Handling

742

Fuser

744

Transfer (Xfer)
ROS

749

Xero/Cleaner
Process Control (ProCon)

752, 754

Developer

746, 747, 762

OutCon
Finisher

763

Errors (number of errors)

Displays and NVM outside of the ranges listed in the

PWS database.

Changed (number pending change)

Displays any with new value entered in the New column, but not written yet.

Reading NVM
1.

Select an ID from the Sub-System Table, then click Read NVM, or double click on the line
ID and the value will be read in the Value column.
The Range Check column will fill in.

Writing NVM

General Procedures and Information

dC129, dC131

1.

To change a value, enter a new value in the New column and press Enter.

2.

When a new value is entered, the Changed tab will turn green. The number in parentheses count the number of pending NVM values. Clicking this tab will show a list of all the
changed values. These locations can be written individually or as a block from this tab, or
can be canceled.

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3.

4.

Select Write NVM.

dC135 HFSI Counters

a.

If the input value is valid (within the range), the system writes the new NVM value in
the NVM location in the machine.

Purpose

b.

If the input value is invalid, the system displays the following message in the information screen, The given NVM value is out of range. NVM was not changed.

c.

If the NVM cannot be changed (Write protected NVM), the system displays the following message, The specified NVM is read only.

When the system writes the new value in the specified NVM code, the value is updated in
the New box and reduces the count in the Changed list.

This routine displays the service life (Threshold) and the current value (count) of the periodic
replacement parts. Replacement life change, and current value resets are possible.

Procedure
Reading and resetting HFSI
1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select dC135 from the DC Quick menu.

3.

The HFSI Counters screen displays the replacement life (Threshold) and the current
value (count) of the periodic replacement parts. Two vertical tabs allow display of all HFSI
counters, or only those counters that are over threshold.

4.

Refer to Detailed Maintenance Activities in Section 1. Perform the listed Service Action for
all HSFI counters that are at or near threshold (near threshold indicated by yellow diamond in the percent column).

5.

To reset the count after replacing the parts, select the appropriate HFSI item, then select
the Reset Counter button.

Changing Thresholds
The PWS tool has two Threshold columns. One (Threshold) represents the threshold value
as stored within the PWS tool; the other (Machine Threshold) represents the data stored in
the machine NVM. The Machine Threshold can be modified as follows:
CAUTION
Changing HFSI thresholds may adversely affect machine performance. Do not perform this
procedure unless specifically directed to do so.

Launch
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1.

Select Change Threshold on the menu tree.

2.

Select the counter you wish to modify.

3.

To reset the machine threshold to the same value as the PWS value, press the Set
Threshold button.

4.

To reset the machine threshold to a value other than the current machine or PWS value,
enter the value into the New Threshold: box, then select Set New Threshold.

5.

Select Refresh to display the updated value.

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General Procedures and Information

dC131, dC135

dC140 Analog Monitor

dC301 NVM Initialization

Purpose

Purpose

This routine allows you to monitor the status of certain analog machine sensors (Fuser temperature sensors and paper tray size sensors) Temporary change of output values is possible.

This procedure may be needed when the machine cannot recover for some unknown reasons,
including problems such as producing blank copies/prints, continuously declaring system
faults, etc. It is also required as part of the software upgrade process.

NOTE: At launch, there were no Output components enabled for this product. The instructions
regarding outputs are included for future expansion.

Initial Actions

Procedure

Disconnect any Foreign Interface devices.

Obtain all of the following information:

1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select dC140 from the DC Quick menu.

3.

The system displays the Analog Monitor Screen.

a.

b.
4.

The system displays the analog output component names and the analog input component names with the Chain Link Numbers (ID column) in the table in the order of
Chain Link number.
The status of all output components show Disabled. The Level columns are blank.

Saved Machine Settings - a known-good diskette or a new recording, if possible refer to dC351 for procedure.

NVM value factory setting report (typically it is located in the Tray 1 pocket)

Any customer setting Auditron account from the system administrator

Any setting changes (specifically NVM settings) shown on the machines service log.

Any customer settings in the Tools mode.

To run an output component check:

a.

Select a component to check.

Procedure

b.

Select Start in the output component check.

1.

c.

The output component in the machine is switched on.

2.

Select dC301 from the DC Quick menu.

d.

The PWS changes the output component status to Enable.

3.

The NVM Initialize screen is displayed

e.

You can switch on an input component to monitor the output component in the
machine.

4.

The NVM for each software module is individually initialized. Follow the instructions in the
procedure that sent you here when choosing the areas to be initialized and the correct
sequence.

5.

After the initialization is complete, use the data accumulated in Initial Actions to restore
the machine to its previous configuration.

NOTE: If the component has a runtime restriction, the component is switched on for
that period and automatically switched off.

If possible, save Machine Settings (dC351).

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

NOTE: Some components cannot be energized at the same time as another component. If you activate such a combination of components, the first component
switched on will be automatically switched off.
NOTE: If the component cannot be automatically turned off, the following message
appears: Cannot check the component. Stop another output component.
Checking multiple components
1.

To check multiple components simultaneously, repeat Step 4a through 4e.

2.

To stop the check, select Stop while the component is selected, or select Stop All, which
switches off all output components.

Changing output levels

1.

You can temporarily change the output level of some output component by using the [+] or
[-] to increment/decrement the output level by 1.

2.

Select the component whose output level you want to change. Select [+] to increment or [] to decrement.

3.

Increment or decrement the output level by 1. The new output level is input into the system and the Analog Monitor shows the new output level in the Level column. If the output
level entered is out of the range, the Information screen shows the following message:!
Invalid value. Enter again. (A value that is out of the range is a value that is higher than
the upper limit or lower than the lower limit defined by the machine.)

General Procedures and Information

dC140, dC301

05/16/05
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dC330 Component Control

dC351 NVM Background Processing

Purpose

Purpose

The purpose of the dC330 Component Control is to display the logic state of input signals and
to energize output components.

Consists of 5 subroutines:

NOTE: Refer to the PWS for a list of all components arranged by Input/Output, and Chain/Link
number.

Machine Settings - This routine saves the current machine settings or restores the previously-saved machine settings.

Special Batch Write - Automatically loads a region-specific set of values into NVM.

Reset - This routine sets all HFSI counters to zero.

Procedure

Procedure

1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select the Diagnostics Tab on the Service Entry Screen.

2.

Select dC51 from the DC Quick menu.

3.

Select Component Control (dC330) on the Diagnostic Entry Screen.

Saving Machine Settings

4.

The dC330 Screen is displayed. The display indicates the following:

5.

Input/Output Components

ID Number (chain/link order)

Active Stack (including ID and state of component)

NOTE: Individual subsystems are not selectable when saving Machine Settings; the routine
automatically saves All NVM values.
1.

The Component Control Codes are arranged in categories, such as: Processor, System,
Finisher, etc. Select the appropriate vertical tab.

To make a permanent record of machine settings, perform the following:

CAUTION
Some components have special machine safety requirements, such as removing the IBT
assembly before running the IBT Drive, etc. These caution statements are listed in the QuickHelp window for each code. Be careful to read and fully comply with these messages, in order
to avoid machine damage.
6.

Activate the desired component code by double clicking on the Chain/Link ID number or
by clicking once on the Chain/Link ID number then selecting the Start Button. The IDs
will display in the Active Stack.

NOTE: If the component has a runtime restriction, the component is switched on for that period
and automatically switched off.
7.

Press the Stop or Stop All button, or double click the active component in the Active
Stack box to end the test. The ID and Active Stack components are removed from the
Active Stack box.

Press the Save Machine Settings button to record the values of the NVM locations containing data unique to a specific machine. The data is saved on the PWS hard drive. The
data remains available until the PWS is connected to a different machine.
a.

Go to the Service Exit screen. Select Temporary Call Closeout, then Exit PWS.

b.

The PWS will ask you if you want to save machine data. Select Yes. The PWS will
display a browse window, defaulted to the Floppy drive if one is installed, or to the
default directory on the PWS hard drive. Use the default location and the assigned
file name. Select Save.

Restoring Machine Settings

NOTE: The machine settings for the separate subsystems can be restored individually, or all of
the settings can be restored at once. Use the radio buttons under the Restore Machine Settings selection to choose.
The procedure to restore machine settings depends on whether or not the PWS Tool has been
closed since the machine settings were saved:

If the PWS session has not been closed since the settings were saved, the machine settings are still present in the temporary session database.

If the PWS Tool has been closed since the settings were saved, you must restart the tool
with the Use Saved Database box selected. Navigate to the correct database to be
restored. The tool will perform a comparison of the serial number recorded in the saved
database and the machine serial number; if they do not match, the Restore operation will
be aborted.

Stacking Component Codes

NOTE: Some components cannot be energized at the same time as another component. If you
activate such a combination of components, the first component switched on will be automatically switched off. If the component cannot be automatically turned off, the following message
appears:! Cannot check the component. Stop another output component
1.

To stack several codes, select the first code and press Start, then select the next code
and press Start. Continue to enter up to eleven codes.

To load previously saved machine settings into NVM, select the subsystem to be restored (the
default is All) then press the Restore Machine Settings button.

2.

The selected ID appears in the ID column of the Active Stack box and the state changes
to Run; H or L as applicable.

Special Batch Write

3.

Stop a highlighted component by pressing Stop or double click the active component in
the Active Stack Box

This routine is intended primarily for initial setup prior to shipment to a customer location, but it
can be used to restore machine setting to their as-delivered state.

4.

To switch Off all components and clear the screen, press Stop All.

1.

Select the market region for the installation.

2.

Press the Batch Write NVM button.

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General Procedures and Information

dC330, dC351

dC355 Hard Disk Diagnostics/Setup

dC527 DADF Document Calibration

Purpose

Purpose

To perform diagnostics and setup (initialization) of each partition in the hard disk.

This procedure calibrates the document size detection circuitry in the DADF.

NOTE: Perform this procedure only after the customer's approval is obtained. Check what kind
of data are stored in each partition according to the list below since some partitions store fonts
etc. that the customer has installed.

Perform this adjustment whenever any the following occur:

When an error is detected after replacing components of the DADF.

Procedure

When a size detection error is reported.

Refer to ADJ 5.7 for instructions.

1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select dC355 from the DC Quick menu.

3.

Select the appropriate Partition (see Table 1), then press Start.

Replacement of the DADF.

Table 1
Partition No.

Size (GB)

Stored information and usages

ALL

38.4G

All the items in Partition 1~8

Partition 1 (A)Resource 3.6G

Font, Form/Logo, SMB Folder (Config. txt, driver), Job

Template

Partition 2 (B)Print

3.6G

EPC Print Temporary Data

Partition 3 (C)Mailbox

14.6G

Extended Mailbox, Scan, Report, Secure Print, Proof

Print, Delay Print

Partition 4 (D)PDL

3.6G

PDL and Mail Temporary data

Partition 5 (E)Copy

6.3G

EPC Copy Temporary Data

Partition 6 (F)Scan

1.8G

Scan To Server, Scan To PC, E-mail, JFS Temporary

Data

Partition 7 (G)DOMS/
XDOD

0.9G

DOMS Scan Data, XDOD FTP Data

Partition 8 (H)Administration Information

0.9G

Spool Cont. Administration Information (PFlite User

Document Store), Job Recovery Data, Instruction Manual, Job Log, Log during trouble, Audit Log, Device verification data

General Procedures and Information

dC355, dC527

05/16/05
6-22

Launch
DocuColor 250

dC612 Test Pattern Print

NOTE: Not all of the following parameters are applicable to all test patterns; and some test patterns require a specific set of parameters

Purpose
Outputs the built-in test patterns, to help identify Image Quality problems.

4.

Select the Paper Tray.

5.

Select Simplex/Duplex

Procedure

6.

Select Paper Type

1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

7.

Select Screen Type

2.

Select dC355 from the DC Quick menu.

8.

Select Color Mode

3.

Select the Pattern from the menu. Figure 1 shows the test pattern signal path

9.

Set the number of prints to output in the Print Count Box and select Start.

Figure 1 Test Pattern Signal Flow

Launch
DocuColor 250

05/16/05
6-23

General Procedures and Information

dC612

dC671 RegiCon Measurement Cycle Control

dC673 RegiCon Sensor Check Cycle Control

Purpose

Purpose

This procedure checks and adjusts color registration.

This is a self-diagnostic cycle for checking that the registration detection system is operating
normally. Color shift is detected using a Cyan patch. Any misregistration detected in the MOB
sensor is displayed on the UI screen. This result is compared with the target value to determine
the OK or NG status. Correction is not performed.

Performs measurement to determine the condition of the registration control.

Checks that the Belt control etc. are operating normally.

Measures/displays the amount of color shift relative to Black in the Fast Scan/Slow Scan
direction.

Displays the results as either OK or NG

For instructions, refer to ADJ 9.10.

For instructions, refer to ADJ 9.9.

General Procedures and Information

dC671, dC673

05/16/05
6-24

Launch
DocuColor 250

dC675 RegiCon Setup Cycle Control

dC710 No Paper Run

Purpose

Purpose

This is a setup procedure to be used after replacement of the ROS, the Transfer Belt, or the
IBT Assembly

This routine operates all of the media feed and transport functions without actually feeding
media, to enable examination of the subsystem operation.

For instructions, refer to ADJ 9.8.

Procedure
1.

Launch
DocuColor 250

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select dC710 from the DC Quick menu.

3.

Enter the number (1 - 10) of simulated print cycles you wish to run. Select Start to activate.

4.

Select Stop to immediately halt the routine.

05/16/05
6-25

General Procedures and Information

dC675, dC710

dC726 Paper Path Timing

dC740 Tray 5 Guide Adjustment

Purpose

Purpose

This procedure allows you to monitor the timing of paper feed/transport past a selected sensor
during repeated print cycles, and displays the result graphically.

This procedure calibrates the paper size detection circuits for Tray 5.
Refer to ADJ 7.1 for instructions

Procedure
1.

Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.

2.

Select dC726 from the DC Quick menu.

3.

Select the sensor to be monitored by clicking on one of the rows in the central table.

4.

Select a paper tray where applicable (some sensor selections do not allow a choice of
trays).

5.

Enter the number of sheets to be fed. The default value is 20.

General Procedures and Information

dC726, dC740

05/16/05
6-26

Launch
DocuColor 250

dC919 Color Balance

dC924 TRC Adjustment

Purpose

Purpose

This procedure allows you to perform fine adjustment of the center value of the low density/
medium density/high density output balance for each color for copy images.

This procedure allows you to perform a manual density adjustment. It sets an offset amount of
the ADC-LUT created by the ADC patch to finely adjust the gradation.

Refer to ADJ 9.6 for instructions.

Refer to ADJ 9.4 for instructions.

Launch
DocuColor 250

05/16/05
6-27

General Procedures and Information

dC919, dC924

dC937 ProCon On/Off Print

dC945 IIT Calibration

Purpose

Purpose

This procedure prints out the Process Control Test Pattern in two different modes. The comparison between the two prints can help isolate process control-related image quality problems.

This procedure sets the following:.

Refer to ADJ 9.5 for instructions.

White Reference Correction Coefficient.

IIT sensitivity dispersion (CCD Calibration).

Platen-to-Lens-to-CCD alignment (Optical Axis)

Refer to ADJ 5.11 and ADJ 5.12 for instructions.

General Procedures and Information

dC937, dC945

05/16/05
6-28

Launch
DocuColor 250

dC950 ATC Sensor Setup

dC991 Tone Up/Tone Down

Purpose

Purpose

To set the calibration values [ATC Correction Coefficient], [ATC Correction Offset] in NVM to
calibrate the new ATC Sensor

This procedure compares measured toner concentration against a target, and allows manual
adjustment od TC.

Refer to ADJ 9.2 for instructions.

Refer to ADJ 9.3 for instructions.

Launch
DocuColor 250

05/16/05
6-29

General Procedures and Information

dC950, dC991

General Procedures and Information

dC950, dC991

05/16/05
6-30

Launch
DocuColor 250

GP 1 Special Boot Modes

GP 2 Software Download

The following modes are enabled by pressing a combination of keys and turning ON the main
power switch, Use these modes when the system is unable to enter Diag mode due to troubles
or to clear error data from HDD spooling.

Purpose

Table 1
Boot Mode
Long Boot Diagmode

Boot Method

Function

Turn ON the power while

Automatically determines the condipressing the Power Saver key tion of each Sub-System feature/
and the Start key.
parts, and the causes for communication errors. It keeps the past 3
Long Boot Diagnostic results in the
NVM of ESS and IOT when the specific diagnostic completes.

Forced NVM Initialization

Turn ON the power while

Initializes the NVM of the configurapressing the Power Saver key, tion range (Printer Settings etc.)
Stop key and 3 key.
inside the Controller and starts up.

Forced LPR Spool Initialization

Turn ON the power while

If an error occurs during LPR spoolpressing the Power Saver key, ing and the system failed to start up
Stop key and 6 key.
after turning the power OFF then ON,
initializes the domain that stores the
print data by LPR spooling and starts
up.

Forced HDD Format

Software Downloadmode

Turn ON the power while

This operation resets the HDD to
pressing the Power Saver key, partitions at factory settings. Use it
Stop key and 4 key.
as a countermeasure when Fault
Code 116-354 (see 116-354 RAP
HDD Product Fail) occurs.
Turn ON the power while
Power up in Software Download
pressing the Power Saver key. mode when performing Firmware
Upgrade. (Refer to GP 2)

CAUTION
This procedure is generic in nature, and is intended as an overview only. Always follow the
instruction that come with the software. There may be additional steps added, or other special
requirements that vary from version to version.
This procedure enables updating the machine firmware (ESS, IISS, IOT, Finisher), or when
reinstallation of the machine software is required due to failure of some sort.

Procedure
1.

Print the Copy Mode Settings and the System Settings List in Extended Controller Jobs
Report (see GP 6).

2.

Make a copy of the Color Test Pattern and check for Image Quality problems. Resolve
any problems before performing the software loading.

3.

Connect the PWS. Enter the Diagnostic Mode (refer to Entering PWS Diagnostic mode).

NOTE: The actual instructions that accompany the software may have additional steps here,
such as a list of NVM locations that need to be recorded.
4.

Select dC351 from the DC Quick menu. Save the Machine Settings.

5.

Switch off the power. Wait at least 1 minute. Disconnect the network input from the External Controller.

6.

Turn on the power while pressing the Power Saver key. This will start up the machine in
download mode.

7.

Connect the PWS. When the title screen is displayed, select Enter Software Download.

NOTE: The actual instructions that accompany the software will list the files that need to be
selected.
Generally, the All-in-One file is used when upgrading to a newer version of software. If you are
reinstalling software at the same version, you must use individual files, as the All-in-One option
will not overwrite a
8.

Select the appropriate file(s) for download.

9.

Select Start Download... the screen will display Processing.

(Servicing time: Approx. 15 min.)

10. When the download is done, the machine will reboot.

11. Exit then re-enter the PWS tool.
NOTE: The actual instructions that accompany the software will indicate which NVM modules
will need to be initialized.
12. Enter dC301. Initialize the appropriate NVM module(s).
13. Enter dC351. Restore the machine settings, and reenter any NVM values that were manually recorded.
14. Perform any additional steps or procedures per the actual instructions that accompany
the software.

Launch
DocuColor 250

05/16/05
6-31

General Procedures and Information

GP 1, GP 2

GP 3 Jam Bypass Mode

GP 4 Serial Number Synchronization Procedure

Procedure

Purpose

1.

Enter UI Diagnostics (see Accessing UI Diagnostics)

2.

Select NVM Read/Write.

This procedure is used to maintain serial number and billing data integrity when certain PWBs
must be replaced. This data is stored at three locations; the MCU NVM PWB (IOT), the EEP
ROM (SYS1) on the ESS PWB (SYS1), and the ESS NVM PWB (SYS2). This procedure
allows the data in all three locations to be synchronized in case of replacement of one of the
PWBs, or due to data corruption associated with one of the following faults:

3.

DADF Jam Bypass: change location 711-297 (Communication Fail Bypass) from 0 to 1.
IOT Jam Bypass: change location 742-002 (Jam Bypass Switching) from 0 to 1.

4.
5.
6.

Exit the UI Diagnostics mode without rebooting the Controller. If the machine reboots, the
settings for the Jam Bypass mode will be reset to 0.
Jam Bypass operation starts with the copy operation from the User Mode. Stop it with the
Stop key.
To cancel Jam Bypass mode switch off the machine power:

124-324 (3 Billing Counter Mismatch)

124-325 (1 Billing Counter Mismatch; Unable to recover Billing Counter during recovery)

124-312 (Product No. Mismatch)

124-313 (Serial No. Mismatch)

124-310 (Product No. Failure: Not initialized)

124-311 (Serial No. Failure: Not initialized)

Procedure
CAUTION
To maintain the integrity of the serial number and billing data, never replace all three PWBs at
once. If any of the following billing data PWBs needs replacing, replace them ONE PWB AT A
TIME, according to this procedure:

ESS PWB and/or EEP ROM (PL 11.5).

MCU NVM PWB (PL 11.1).

ESS NVM PWB (PL 11.5).

Ensure that the software on the PWBs is at the correct version before and after PWB replacement. Print the System Settings List (GP 6), and compare the ROM values to the table in the
software installation instructions on the current software upgrade CD.
1.

Enter UI Diagnostic mode (see Accessing UI Diagnostics).

2.

Select Adjustment/Others.

3.

Select Machine ID/Billing Data Settings.

4.

Select a PWB with the correct data.

5.

Select Start.

6.

Enter the correct serial number in the Serial Number screen and then select Confirm.

NOTE: For any of the following conditions, escalate the call to Field engineering or the NTC:

The displayed serial numbers all match each other but do not match the data plate.

Two or more numbers do not agree with the data plate and the third number

The displayed numbers are all different.

7.

If one serial number or billing counter does not match the others, highlight that column.
Enter the correct serial number in the Serial Number. box.The Set Serial Number button
will become active. Click on the button.
CAUTION

Replacing all three PWBs at once will cause unrecoverable NVM corruption. If a PWB needs
replacing, replace ONE AT A TIME. If the problem is not resolved, reinstall the original PWB
and re-enter the serial number (if necessary) before attempting to replace a different PWB.
8.

General Procedures and Information

GP 3, GP 4

05/16/05
6-32

If any PWB will not synchronize, replace that PWB and re-synchronize.

Launch
DocuColor 250

GP 5 Hard Stop Procedure

GP 6 Printing Reports

Procedure

Purpose

1.

Enter UI Diagnostics (see Accessing UI Diagnostics)

2.

Select NVM Read/Write.

This procedure lists the various printed reports that can be generated by the machine, and
describes the procedure for accessing them.

3.

To Hard Stop DADF: Change location 711-296 (Independent Operation Time) from 0 to a
value between 2 and 999, where the value represents the time between start of the feed
operation and the timed of the desired Hard Stop (each bit = 10 msec).
To Hard Stop IOT: Change location 740-012 (Paper Intentional Stop Timer) from 0 to a
value between 1 and 999, where the value represents the time between start of the feed
operation and the timed of the desired Hard Stop (each bit = 10 msec).

4.
5.

Exit UI Diagnostics mode without rebooting the Controller. If the machine reboots, the settings for the Hard Stop mode will be cleared.
Paper Intentional Stop operation starts with the copy operation from the User Mode (1
copy with Paper Tray settings as Simp, Dup, Inv etc.).

There are three levels of reports available. Some reports are available to anyone, in User
mode. There are additional reports that are only available in System Administrator mode (the
User mode reports are also available). A third group of reports is only available to CSEs (the
reports available in the other modes are also accessible).

User Mode Reports

1.

Press the Machine Status button on the UI surround.

2.

Select the Billing Meter/Print Report tab on the UI screen.

3.

Select Print Report List. The following report selections will be displayed:

The M/C stops at the specified timing. Stop the operation by shutting down the M/C. The
M/C performs recovery operation (Marking recovery) when it restarts after shutting down.
6.

Job Status
Under this selection there are two choices:

To cancel Hard Stop mode switch off the machine power:

Job History Report

Error History Report

Scan Mode Settings

Copy Mode Settings

Extended Controller Jobs Report

Under this selection there are 4 choices:

4.

Job History Report

Error History report

Fonts List

System Settings List

Select the report you wish to print, and press the Start button.

System Administrator Mode Reports

1.

Press the Log In/Out button on the UI surround.

2.

Enter the SA password (the default is 11111).

3.

Follow the procedure for User Mode. The following additional reports are available:

4.

Job Counter Report

Text Effect Sample List

To exit SA mode, press the Log In/Out button on the UI surround then select Cancel.

CSE Reports
Refer to Printing CSE Reports in the UI Diagnostics section.

Launch
DocuColor 250

05/16/05
6-33

General Procedures and Information

GP 5, GP 6

GP 7 Network Printing Simulation

GP 8 Auto Gradation Procedure

Purpose

Purpose

This procedure details a method of troubleshooting network printing problems.

This procedure adjusts gradation when the reproducibility of density or color in copies or prints
has deteriorated.

CAUTION
This procedure was written based on pre-release data. The software installation procedure and
the screens described may be different in the final version.

Procedure
1.

Press the Log In /Out button on the UI panel.

Procedure

2.

Enter the SA password (default is 11111).

Prerequisites

3.

Check that the Copy Defaults are set as follows:

Crossover Cable and a PWS equipped with a Network Interface Card.

Lighten/Darken = Normal

User software CD or driver files downloaded and extracted to a folder on the PWS.

Color Shift = Normal

Windows 2000/Windows XP

Color Saturation = Normal

1.

Connect the PWS to the printer with the Crossover Cable.

Color Balance = 0

2.

Configure the PWS IP Address so that the final digit is 1 higher or lower than that of the
printer. Use the same Subnet Mask. If not available, this can be obtained from Tools
mode, or by printing the Extended Controller System Settings List (GP 6).

NOTE: Remember to return the defaults to their original settings after this procedure

3.

Click the Windows Start button.

4.

4.

Select System Settings, then Common Settings. Auto Gradation is found under Image
Quality Adjustment.

Select Settings, then Printers.

5.

Load tray 1 with 11x17 or A3 paper if available.

5.

Select Add Printer.

6.

Select Screen Type:

6.

On the Add Printer Wizard screen, click Next.

Copy Job

On the next screen, select Local printer, then click Next.

Print Job 1

When the Add Printer Wizard asks you to select the printer port, select Create a new
port. In the Type: menu, select Standard TCP/IP Port, then click Next. This will open the
Add Standard TCP/IP Printer Port Wizard. Click Next.

Print Job 2

7.
8.

9.

Enter the IP address of the printer. If not available, this can be determined from Tools
mode, or by printing the Extended Controller Settings list. Click Next.

10. Select Custom, then click on Settings...

11. in the Protocol box, select LPR. In the LPR Settings box, type print for Queue Name:,
then click OK.

7.

Select Paper Supply, then Tray 1.

8.

Select Target. Typically you would select Copy & Print unless using external calibration
for print output.

9.

Select Start.

10. After the test pattern is printed, follow the instructions on the UI for placing the test pattern
onto the platen.
11. Select Start.

12. Click Next. Click Finish to return to the Add Printer Wizard.

12. When the calibration is complete, select Confirm.

13. If the printer driver was previously loaded on the PWS, select the printer from the list and
click Next. Otherwise, click Have Disk. Print Drivers can be found on the customer User
Software CD. The drivers can be downloaded from the Controller via Web Tools. The latest driver can also be downloaded from the Xerox website. Navigate to the CD or downloaded driver for your PWS operating system. Click OK.

13. Repeat steps 6 -12 for the remaining screen types.

14. Reset any Copy Defaults changed in Step 3 to their original values.
15. Exit the SA mode.

14. On the Name Your Printer screen, enter a name for the printer. Do not set this printer as
the default. Click Next.
15. Select Do not share...
16. Select Yes when asked if you want to print a test page. Correct printing indicates a functioning network connection.

General Procedures and Information

GP 7, GP 8

05/16/05
6-34

Launch
DocuColor 250

GP 10 Billing Meter PWBs

Refer to GP 4.

Launch
DocuColor 250

05/16/05
6-35

General Procedures and Information

GP 10

General Procedures and Information

GP 10

05/16/05
6-36

Launch
DocuColor 250

Space Requirements

Component Weights

Installation space requirements are shown in Figure 1 and Figure 2.

Table 1 Shipping Weights

Component

Weight (approx.)

Copier/Printer

265 kg (583 lb.)

UI and mounting wing

10.3 kg (22.7 lb.)

HCF

34 kg (75 lb.)

Finisher

80 kg (176 lb.) Adv.

106 kg (233 lb.) Pro.

Network Controller

Environmental Requirements

Temperature: 10 ~ 32 degrees Centigrade

Humidity 15 ~ 85% (no condensation - max. humidity@ 32 degrees = 62%, 85% @ 28

degrees)

Altitude: 8600 feet max.

Must be level +/- 5 mm front-to-rear; 10 mm side-to-side

Ambient Light: 3,000 lx max (no direct sunlight) max.

Figure 1 DocuColor 250 with OCT

Figure 2 DocuColor 250 with Finisher

Launch
DocuColor 250

05/16/05
6-37

General Procedures and Information

Space Requirements

Product Specifications

5.6 sec max (Platen to Finisher Top Tray; B/W Priority mode)

Product Codes

7.2 sec max (DADF to Finisher Top Tray; B/W Priority mode)

Copy Speed

Table 1 Product Codes

Item

DocuColor 250/240 IOT 120 VAC

VGW

DocuColor 250/240 IOT 220 VAC

VGY

Professional Finisher (XC)

VKP

Advanced Finisher (XC)

VKM

Professional Finisher (XE)

VKL

Advanced Finisher (XE)

VKK

User Interface (XC)

VVC

User Interface (XE)

VVD

EFI Bustle Print Controller

WUP

EFI Standalone Print Controller

WYM

CREO Bustle Print Controller

YCC

letter size LEF: 55 ppm (DC240), 65 ppm (DC250)

letter size SEF: 40 ppm (DC240), 47 ppm (DC250)

legal size: 32 ppm (DC240), 38 ppm (DC250)

A3/11x17 in.: 27 ppm (DC240), 32 ppm (DC250)

Color (plain paper; gloss off, simplex; fed from Tray 1)

VKN

2000 Sheet HCF

B/W (plain paper; simplex; fed from Tray 1)

Product Code

letter size LEF: 40 ppm (DC240), 50 ppm (DC250)

letter size SEF: 29 ppm (DC240), 36 ppm (DC250)

legal size: 23 ppm (DC240), 29 ppm (DC250)

A3/11x17 in.: 20 ppm (DC240), 25 ppm (DC250)

Paper Capacities
Table 2 Paper Capacities
Specification
Paper Sizes

Voltage Requirements

Single phase (two wires plus ground)

110 VAC/60 Hz (99 - 121 VAC, 55 to 62 Hz)

220 - 240 VAC/50 Hz (198 to 255 VAC, 48.5 to 51.5 Hz)

Power Consumption

2.2 KVA maximum

143 watts in low power mode

5.7 watts in sleep mode

Warmup Time

Paper Trays 1 - 4
Tray 1 & 2
Min: A5 SEF (148x210 mm)
Max: A3/11 x 17 in.

Tray 5 (Bypass)

Tray 6 (HCF)

Min: 100 x 140 mm

A4, 8.5 x 11 in., or B5
(postcard)
LEF only
Max: SRA3/12 x 19 in.

Trays 3 & 4
A4, 8.5 x 11 in., or B5 LEF
only
Paper Weights Optimum: 24 lb./90 gsm
Range: 64 - 220 gsm

Range: 64 - 300 gsm

(280 gsm for coated
paper)

Range: 64 - 220 gsm

Capacities 24
lb. (90 gsm)

250 sheets

2000 sheets

3110 sheets total:

Tray 1: 500 sheets

At Power On: 150 sec.

Tray 2: 500 sheets

From Sleep mode: 150 sec.

Tray 3: 870 sheets

From Low Power mode: 30 sec.

Tray 4: 1140 sheets

FCOT
First Copy Output Time; 8.5 x 11 (A4); Tray 1;

IIT/DADF Specifications

Color

7.8 sec max (Platen to SCT; Color Priority mode)

8.9 sec max (Platen to SCT; B/W Priority mode)

9.9 sec max (DADF to OCT; Color Priority mode)

9.0 sec max (Platen to Finisher Top Tray; Color Priority mode)

11.3 sec max (DADF to Finisher Top Tray; Color Priority mode)

B/W

6.9 sec max (Platen to SCT; Color Priority mode)

4.1 sec max (Platen to SCT; B/W Priority mode)

5.8 sec max (DADF to OCT; B/W Priority mode)

General Procedures and Information

Product Specifications

Table 3 DADF Specifications

Document Size: Platen

Max size: 334 x 452 mm

Max scannable area: 297 x 432 mm

Document Size: DADF

5.5 x 8.5 (A5) LEF to 11 x 17 SEF (A3)

Max: 297 x 432 mm
Min: 148.5 x 210 mm

Document Weight: DADF

Min: 28 gsm
Max: 200 gsm/32lb (110 gsm in Duplex mode)

05/16/05
6-38

Launch
DocuColor 250

Table 3 DADF Specifications

Document Capacity: DADF

R/E Capability:

250 sheets 80 gsm or less

150 sheets 81 to 128 gsm
100 sheets 128 to 200 gsm
Variable Percentages: 25% to 400% in 1% increments
Preset Percentages:

Description

Part Number

Screw Driver (-) 3 x 50

600T40205

25%

600T1989

50% (A3 to A5)

Screw Driver (+) NO.1

499T356

64% (11 x17 in. to 8.5 x 11 in.)

Stubby Driver (+) (-)

600T40210

70% (A3 to A4; B4 to B5)

Screw Driver (-) 100MM

499T355

100%

Spanner and Wrench 5.5 x 5.5

600T40501

129% (8.5 x 11 in. to 11 x17 in.)

Spanner and Wrench 7x 7

600T40502

141% (A4 to A3; B5 to B4)

Hex Key Set

600T02002

400%

Box Driver 5.5MM

600T1988

Presets can be changed in Tools mode

Launch

Table 1 Common Tools

Screw Driver (+) 6 x 100

DocuColor 250

Common Tools

Side Cutting Nipper

600T40903

Round Nose Pliers

600T40901

Digital Multi-meter Set

600T2020

Interlock Cheater

600T91616

Silver Scale 150MM

600T41503

CE Tool Case

600T1901

Magnetic Screw Pick-up Tool

600T41911

Scriber Tool

600T41913

Magnetic pickup

600T41911

Loupe

600T42008

Flash Light

600T1824

Brush

600T41901

Tester Lead Wire (red)

600T 9583

Tester Lead Wire (black)

600T2030

05/16/05
6-39

General Procedures and Information

Product Specifications, Common Tools

Product Tools and Test Patterns

Cleaning Materials

Table 1 Tools and Test Patterns

Description

Part Number

Color Test Pattern

82E13120

Geometric Test Pattern

82E8220

HVPS test probe (1/10X)

600T1653

HVPS test probe adapter

600T1996

Copy Paper Carrying Case

Copy Paper Zip Lock Bag
Xerox Color Xpressions Plus 24# 1117 in,

600T1999
600T2000
3R5465

Colotech + - 90 gsm - A3

3R94642

Service and Machine NVM Log

700P97436

Serial cable

600T2058

Network Interface (Crossover) cable

600T02252

Parallel printer cable

117E19340

PWS power cord adapter

600T2018

Miniature Probe

600T02177

Machine Resident Disk Kit

(Machine Settings Floppy)

300K63850

General Procedures and Information

Product Tools and Test Patterns, Cleaning Materials

Table 1 Cleaning Materials

NASG Part
Number

ESG Part
Number

Cleaning fluid
(8oz., Formula A)

43P48

8R90034

Film remover (8 oz.)

43P45

8R90176

Lens/mirror cleaner

43P81

8R90178

Lint-free (white) cleaning cloth

19P3025

19P3025

Lint-free Optics cleaning cloth

499T90417

499T90417

Cleaning towels

35P3191

600S4372

Description

Drop cloth

35P1737

35P1737

Cotton Swab

35P2162

35P2162

05/16/05
6-40

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DocuColor 250

Machine Consumables

Glossary of Terms

Table 1 Consumables
Name

Table 1
Part Number

Term

Description

Color Drum Cartridge

13R00603

A/D

Analog to Digital refers to conversion of signal

Black Drum Cartridge

13R00602

A3

Paper size 297 millimeters (11.69 inches) x 420 millimeters (16.54 inches).

Black Toner Cartridge

6R01219 - NASG, DMO-W

6R01223 - ESG, DMO-E

A4

Paper size 210 millimeters (8.27 inches) x 297 millimeters (11.69 inches).

AC

Alternating Current is type of current available at power source for machine.

Cyan Toner Cartridge

6R01222 - NASG, DMO-W

6R01226 - ESG, DMO-E

ACT

Advanced Customer Training: teaches customers to perform some of service that is

normally performed by Xerox Service Representative.

Magenta Toner Cartridge

6R01221 - NASG, DMO-W

6R01225 - ESG, DMO-E

ADJ

Adjustment Procedure

Bit

Binary digit, either 1 or 0, representing an electrical state.

Yellow Toner Cartridge

6R01220 - NASG, DMO-W

6R01224 - ESG, DMO-E

CCD

Charge Coupled Device (Photoelectric Converter)

Waste Toner Bottle

8R12990

Booklet Maker Staple Cartridge

8R12925

Staple Cartridge (A/P Finisher)

008R12964

Staple Refills (A/P Finisher)

008R12941

Scorotron (K)

13R00604

Fuser

8R12988- 110 Volt

8R12989 - 220 Volt

CD

1:Circuit Diagram; 2: Compact Disc

Chip

Integrated Circuit (IC)

CRU

Customer Replaceable Unit

CYMK

Toner colors for machine; Y=yellow, C=cyan, M=magenta, and K=black

DADF

Duplexing Automatic Document Feeder

DC

Direct Current is type of power for machine components. Machine converts AC

power from power source to DC power.

DMM

Digital Multimeter is generic name for meter that measures voltage, current, or electrical resistance.

Duplex 2-sided printing or copying

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DocuColor 250

EME

Electromagnetic Emissions are emitted from machine during normal operation and
power of these emissions are reduced by machine design features.

ESD

Electrostatic Discharge. A transfer of charge between bodies at different electrostatic potential.

FS

Fast Scan (direction) - Inboard-to Outboard

GND

Ground

HFSI

High Frequency Service Item

HVPS

High Voltage Power Supply

Hz

Hertz (Cycles per second)

IIT

Image Input Terminal - the Scanner/CCD portion of the machine

IOT

Image Output Terminal - the ROS/Xero/paper handling/ fusing portion of the

machine

IQ

Image Quality

KC

1000 copies

LCD

Liquid Crystal Display

LE

Lead Edge of copy or print paper, with reference to definition of term TE

LED

Light Emitting Diode

LEF

Long Edge Feed

LTR

Letter size paper (8.5 x 11 inches)

LUT

Look Up Table - array of NVM locations that store process control data

LVPS

Low Voltage Power Supply

05/16/05
6-41

General Procedures and Information

Machine Consumables, Glossary of Terms

Table 1
Term

Description

MF

Multi-Function

MN

Multinational

NIC

Network Interface Card

NVM

Non Volatile Memory

OEM

Original equipment manufacturer

OGM

On-going Maintenance

PC

Personal Computer

PJ

Plug Jack (electrical connections)

PL

Parts List

P/O

Part of (Assembly Name)

PWB

Printed Wiring Board

PWS

Portable Workstation for Service

R/E

Reduction/Enlargement refers to features selection or components that enable

reduction or enlargement

RAM

Random Access Memory

RAP

Repair Analysis Procedure for diagnosis of machine status codes and abnormal conditions

REP

Repair Procedure for disassembly and reassembly of component on machine

RIS

Raster Input Scanner

ROM

Read Only Memory

ROS

Raster Output Scanner - Device that transfers digitally processed image, using laser
light, to photoreceptor.

SAD

Solid Area Density

SCP

Service Call Procedure

SEF

Short Edge Feed

Selftest

An automatic process that is used to check Control Logic circuitry. Any fault that is
detected during self-test is displayed by fault code or by LEDs on PWB.

SIMM

Single Inline Memory Module used to increase printing capacity

Simplex Single sided copies

SS

Slow Scan (direction) - LE - to - TE

TE

Trail Edge of copy or print paper, with reference to definition of term LE

UI

User Interface

UM

Unscheduled Maintenance

USB

Universal Serial Bus

W/

With - indicates machine condition where specified condition is present

W/O

Without - indicates machine condition where specified condition is not present

XBRA

Xerox Brazil

XE

Xerox Europe - also referred to as ESG (European Solutions Group)

XLA

Xerox Latin America

XMEX

Xerox Mexico

YCMK

Toner colors for machine; Y=yellow, C=cyan, M=magenta, and K=black

General Procedures and Information

Glossary of Terms

05/16/05
6-42

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DocuColor 250

TAG:

No Tag at this time.

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DocuColor 250

05/16/05
6-43

General Procedures and Information

General Procedures and Information

05/16/05
6-44

Launch
DocuColor 250

7 Wiring Data
Plug/Jacks
7.1 How to use the Plug/Jack Location List ....................................................................
7.1.2 Plug/Jack Location Illustrations..............................................................................

Launch
DocuColor 250

7-3
7-12

05/16/05
7-1

Wiring Data

Wiring Data

05/16/05
7-2

Launch
DocuColor 250

7.1 How to use the Plug/Jack Location List

Table 1 Plug/Jack List

How to use the Plug/Jack Location List

P/J No.

Figure No.

Item

Subassembly

To find the location of a connector, find its Illustration Number in the Plug/Jack Location
List section. Then, refer to the corresponding Illustration and item number in the Plug/
Jack Location illustration section.

P/J2

Figure 2

FCW

P/J2

Figure 49

10

Finisher LVPS

P/J3 R1

Figure 13

17

ROS

The Plug/Jacks in the Plug/Jack Location List are identified by the following method:

P/J3 R2

Figure 13

11

ROS

J250 represents Jack 250.

P/J3

Figure 2

FCW

P250 represents Plug 250.

P/J3

Figure 2

11

FCW

CN1 represents Connector 1.

J4A R1

Figure 13

ROS

P/J250 represents Double Plug 250.

J4A R2

Figure 13

ROS

P/J4B R1

Figure 13

18

ROS

P/J4B R2

Figure 13

12

ROS

P/J5 R1

Figure 13

ROS

P/J5 R2

Figure 13

13

ROS

P/J5

Figure 2

FCW

P/J6

Figure 2

FCW

P/J6 R1

Figure 13

ROS

P/J6 R2

Figure 13

ROS

P/J7

Figure 2

FCW (UI I/F PWB)

P/J7

Figure 2

10

FCW (Switch/LED PWB)

P/J10

Figure 2

FCW

P/J11

Figure 2

FCW

P/J11

Figure 37

LVPS

P/J12

Figure 38

13

LVPS

P/J13A

Figure 38

14

LVPS

P/J13B

Figure 38

15

LVPS

P/J14

Figure 38

26

LVPS

P/J15

Figure 38

LVPS

P/J16

Figure 38

LVPS

P/J17

Figure 38

12

LVPS

Figure 1 7001

7.1.1 Plug/Jack Location List

Table 1 Plug/Jack List
P/J No.

Figure No.

Item

Subassembly

P/J60A

Figure 32

17

IOT Rear

P/J1

Figure 1

UI(HB)

P/J60B

Figure 32

17

IOT Rear

P/J1

Figure 2

12

FCW

P/J60C

Figure 32

17

IOT Rear

P/J1

Figure 49

Finisher AC Filter

P/J60D

Figure 32

17

IOT Rear

P/J1 R2

Figure 13

ROS

P/J61A

Figure 23

Fuser Assy

P/J1BK

Figure 13

ROS

P/J61B

Figure 23

Fuser Assy

P/J1AK

Figure 13

10

ROS

P/J62A

Figure 23

Fuser Assy

P/J1 R1

Figure 13

14

ROS

P/J62B

Figure 23

11

Fuser Assy

P/J1BM

Figure 13

15

ROS

P/J63A

Figure 23

Fuser Assy

P/J1AM

Figure 13

16

ROS

P/J63B

Figure 23

10

Fuser Assy

P/J2

Figure 54

Tray Module Rear

P/J70A

Figure 33

11

IOT Rear

P/J2A

Figure 8

DADF

P/J70B

Figure 33

11

IOT Rear

P/J2B

Figure 9

DADF

P/J70C

Figure 33

11

IOT Rear

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DocuColor 250

05/16/05
7-3

Wiring Data

7.1

Table 1 Plug/Jack List

Table 1 Plug/Jack List

P/J No.

Figure No.

Item

Subassembly

P/J No.

Figure No.

Item

Subassembly

P/J75

Figure 9

DADF

P/J138

Figure 19

MOB Assy

P/J77

Figure 9

DADF

P/J139

Figure 19

MOB Assy

P/J80

Figure 32

16

IOT Rear

P/J140C

Figure 15

10

Dispenser Unit

P/J81

Figure 33

10

IOT Rear

P/J140K

Figure 15

12

Dispenser Unit

P/J101

Figure 34

Tray 1-4 Feeder

P/J140M

Figure 15

Dispenser Unit

P/J102

Figure 34

Tray 1-4 Feeder

P/J140Y

Figure 15

Dispenser Unit

P/J103

Figure 34

Tray 1-4 Feeder

P/J142A

Figure 14

Dispenser Unit

P/J104

Figure 24

Drawer Frame

P/J142B

Figure 14

Dispenser Unit

P/J105

Figure 24

Drawer Frame

P/J144

Figure 26

11

P/J106

Figure 24

Drawer Frame

P/J145A

Figure 32

17

P/J107

Figure 24

Drawer Frame

P/J145B

Figure 32

17

IOT Rear

P/J108

Figure 27

Inverter Transport

P/J146

Figure 23

12

Fuser Assy

P/J110

Figure 27

11

Inverter Transport

P/J148

Figure 24

Drawer Frame

P/J111

Figure 27

Inverter Transport

P/J149

Figure 23

13

Fuser Assy

IOT Rear

P/J112

Figure 27

13

Inverter Transport

P/J150

Figure 23

15

Fuser Assy

P/J113

Figure 20

10

MSI

P/J151

Figure 23

Fuser Assy

P/J114

Figure 20

MSI

P/J152

Figure 26

Waste Bottle

P/J115

Figure 20

MSI

P/J153

Figure 26

Waste Bottle

P/J116

Figure 20

MSI

P/J154

Figure 33

IOT Rear

P/J117

Figure 20

MSI

P/J155

Figure 17

IBT Belt Unit

P/J118

Figure 20

MSI

P/J156

Figure 17

IBT Belt Unit

P/J119

Figure 20

MSI

P/J157

Figure 17

IBT Belt Unit

P/J120

Figure 21

Registration Assy

P/J158

Figure 22

BTR Roll Assy

P/J121

Figure 21

Registration Assy

P/J159

Figure 22

BTR Roll Assy

P/J122

Figure 21

Registration Assy

P/J160

Figure 19

MOB Assy

P/J126

Figure 21

Registration Assy

P/J171C

Figure 33

IOT Rear

P/J128

Figure 36

Paper Size Sensor

P/J171K

Figure 33

14

IOT Rear

P/J129

Figure 36

Paper Size Sensor

P/J171M

Figure 33

24

IOT Rear

P/J130

Figure 36

Paper Size Sensor

P/J171Y

Figure 33

26

IOT Rear

P/J131

Figure 36

Paper Size Sensor

P/J172C

Figure 14

Dispenser Unit

P/J132

Figure 35

Feed Out Sensor

P/J172K

Figure 14

Dispenser Unit

P/J133A

Figure 35

Feed Out Sensor

P/J172Y

Figure 14

Dispenser Unit

P/J133B

Figure 35

Feed Out Sensor

P/J173

Figure 23

Fuser Assy

P/J133C

Figure 35

Feed Out Sensor

P/J174

Figure 25

HVPS

P/J133D

Figure 36

Paper Size Sensor

P/J200

Figure 23

Fuser Assy

P/J134C

Figure 16

Dispenser Unit

P/J201C

Figure 15

11

Dispenser Unit

P/J134K

Figure 16

Dispenser Unit

P/J201K

Figure 15

13

Dispenser Unit

P/J134M

Figure 16

Dispenser Unit

P/J201M

Figure 15

Dispenser Unit

P/J134Y

Figure 16

Dispenser Unit

P/J201Y

Figure 15

Dispenser Unit

P/J135

Figure 19

MOB Assy

P/J202K1

Figure 15

Dispenser Unit

P/J136

Figure 19

MOB Assy

P/J202K2

Figure 15

Dispenser Unit

Wiring Data

7.1

05/16/05
7-4

Launch
DocuColor 250

Table 1 Plug/Jack List

Table 1 Plug/Jack List

P/J No.

Figure No.

Item

Subassembly

P/J No.

Figure No.

Item

Subassembly

P/J202C

Figure 15

Dispenser Unit

P/J247C

Figure 33

IOT Rear

P/J202M

Figure 15

Dispenser Unit

P/J247Y

Figure 33

IOT Rear

P/J202Y

Figure 15

Dispenser Unit

P/J248C

Figure 14

12

Dispenser Unit
HVPS

P/J203

Figure 17

IBT Belt Unit

P/J248K

Figure 25

P/J204

Figure 17

IBT Belt Unit

P/J248M

Figure 14

Dispenser Unit

P/J205

Figure 32

IOT Rear

P/J248Y

Figure 14

Dispenser Unit

P/J206

Figure 32

IOT Rear

P/J250

Figure 33

IOT Rear

P/J207

Figure 32

IOT Rear

P/J252

Figure 18

IBT Belt Unit

P/J207K

Figure 32

IOT Rear

P/J253

Figure 17

IBT Belt Unit

P/J208

Figure 32

IOT Rear

P/J300

Figure 29

17

ESS

P/J208K

Figure 32

IOT Rear

P/J302

Figure 29

ESS

P/J209

Figure 32

IOT Rear

J306

Figure 29

18

ESS

P/J210

Figure 32

IOT Rear

P/J306

Figure 30

ESS

P/J211

Figure 32

13

IOT Rear

P/J310

Figure 29

ESS

P/J212

Figure 32

14

IOT Rear

P/J311

Figure 29

ESS

P/J215

Figure 32

10

IOT Rear

J330

Figure 29

19

ESS

P/J216

Figure 32

12

IOT Rear

J331

Figure 29

14

ESS

P/J219

Figure 24

Drawer Frame

J332

Figure 29

ESS

P/J220

Figure 34

Tray 1-4 Feeder

J333

Figure 29

ESS

P/J221

Figure 27

Inverter Transport

J334

Figure 29

ESS

P/J222

Figure 27

Inverter Transport

P/J335

Figure 29

22

ESS

P/J223

Figure 27

Inverter Transport

P/J336

Figure 29

ESS

P/J224

Figure 27

Inverter Transport

J337

Figure 30

ESS

P/J225

Figure 20

MSI

J338

Figure 29

ESS

P/J226

Figure 20

12

MSI

J340

Figure 29

12

ESS

P/J227

Figure 20

11

MSI

P341

Figure 13

ROS

P/J229

Figure 21

Registration Assy

P341

Figure 13

ROS

P/J230

Figure 21

Registration Assy

J342

Figure 29

11

ESS

P/J233

Figure 39

Tray Module Rear

P/J345AC

Figure 13

ROS

P/J238

Figure 32

11

IOT Rear

P/J345AY

Figure 13

20

ROS

P/J239

Figure 25

HVPS

P/J345BC

Figure 13

ROS

P/J240

Figure 32

IOT Rear

P/J345BY

Figure 13

19

ROS
ESS

P/J241

Figure 32

15

IOT Rear

P/J347

Figure 30

P/J242

Figure 37

LVPS

P/J349

Figure 29

15

ESS

P/J243

Figure 26

10

Exit Fan

P351

Figure 29

10

ESS

P/J244A

Figure 26

Exit Fan

P/J352

Figure 29

13

ESS

P/J244B

Figure 26

Exit Fan

P/J360

Figure 29

ESS

P/J244C

Figure 26

Exit Fan

P361

Figure 30

ESS
ESS

P/J244D

Figure 26

Exit Fan

P362

Figure 30

P/J245

Figure 27

10

Inverter Transport

J362

Figure 30

ESS

P/J246

Figure 27

12

Inverter Transport

P370

Figure 29

16

ESS

Launch
DocuColor 250

05/16/05
7-5

Wiring Data

7.1

Table 1 Plug/Jack List

Table 1 Plug/Jack List

P/J No.

Figure No.

Item

Subassembly

P/J No.

Figure No.

Item

Subassembly

P370

Figure 30

ESS

P/J443

Figure 31

IOT Driver PWB

P/J385

Figure 29

21

ESS

P/J444

Figure 31

IOT Driver PWB

P/J400

Figure 28

10

MCU PWB

P/J445

Figure 31

IOT Driver PWB

P/J401

Figure 28

17

MCU PWB

P/J460

Figure 39

16

Tray Module Rear

P/J402

Figure 28

18

MCU PWB

P/J461

Figure 39

Tray Module Rear

P/J403

Figure 28

16

MCU PWB

P/J462

Figure 39

Tray Module Rear

P/J404

Figure 28

15

MCU PWB

P/J463

Figure 39

13

Tray Module Rear

P/J405

Figure 28

13

MCU PWB

P/J464

Figure 39

14

Tray Module Rear

P/J406

Figure 28

22

MCU PWB

P/J465

Figure 39

10

Tray Module Rear

P/J407

Figure 28

MCU PWB

P/J466

Figure 39

15

Tray Module Rear

P/J408

Figure 28

23

MCU PWB

P/J467

Figure 39

Tray Module Rear

P/J409

Figure 28

14

MCU PWB

P/J468

Figure 39

12

Tray Module Rear

P/J410

Figure 28

11

MCU PWB

P/J469

Figure 39

Tray Module Rear

P/J411

Figure 28

24

MCU PWB

P/J501

Figure 37

LVPS

P/J412

Figure 28

MCU PWB

P/J502

Figure 54

Tray Module Rear

P/J413

Figure 28

19

MCU PWB

P/J502

Figure 49

12

Finisher

P/J414

Figure 28

20

MCU PWB

P/J503

Figure 37

LVPS

P/J416

Figure 28

12

MCU PWB

P/J504

Figure 37

LVPS

P418

Figure 28

MCU PWB

P/J505

Figure 54

Tray Module Rear

J418

Figure 29

20

ESS

P/J505

Figure 49

11

Finisher

P/J420

Figure 28

21

MCU PWB

P506

Figure 37

10

LVPS

JA421

Figure 28

MCU PWB

P/J507

Figure 37

LVPS

JB421

Figure 28

MCU PWB

P/J508

Figure 37

LVPS

JA422

Figure 28

MCU PWB

P/J509

Figure 37

LVPS

JB422

Figure 28

MCU PWB

P/J510

Figure 38

LVPS

JA423

Figure 28

MCU PWB

P/J511

Figure 38

10

LVPS

JB423

Figure 28

MCU PWB

P/J513

Figure 38

LVPS

JA424

Figure 28

26

MCU PWB

P/J514

Figure 38

LVPS

JB424

Figure 28

25

MCU PWB

P/J515

Figure 38

11

LVPS

P/J430

Figure 31

IOT Driver PWB

P/J565

Figure 37

LVPS

P/J431

Figure 31

13

IOT Driver PWB

P/J581

Figure 18

IBT Belt Unit

P/J432

Figure 31

12

IOT Driver PWB

P/J582

Figure 54

Tray Module Rear

P/J433

Figure 31

IOT Driver PWB

P/J584

Figure 25

HVPS

P/J434

Figure 31

10

IOT Driver PWB

P/J585

Figure 25

HVPS

P/J435

Figure 31

16

IOT Driver PWB

P/J587

Figure 31

IOT Driver PWB

P/J436

Figure 31

18

IOT Driver PWB

P/J588

Figure 31

IOT Drawer PWB

P/J437

Figure 31

15

IOT Driver PWB

P/J589

Figure 18

IBT Belt Unit

P/J438

Figure 31

19

IOT Driver PWB

P/J591

Figure 25

HVPS

P/J439

Figure 31

11

IOT Driver PWB

P/J592

Figure 25

HVPS

P/J440

Figure 31

14

IOT Driver PWB

P/J593

Figure 31

IOT Drawer PWB

P/J442

Figure 31

17

IOT Driver PWB

P/J594

Figure 31

IOT Drawer PWB

Wiring Data

7.1

05/16/05
7-6

Launch
DocuColor 250

Table 1 Plug/Jack List

Table 1 Plug/Jack List

P/J No.

Figure No.

Item

Subassembly

P/J No.

Figure No.

Item

Subassembly

P601

Figure 17

IBT Belt Unit

P/J624B

Figure 14

Dispenser Unit

P601A

Figure 17

IBT Belt Unit

P/J625

Figure 14

Dispenser Unit

P601B

Figure 17

IBT Belt Unit

P/J629

Figure 24

Drawer Frame

J601

Figure 33

15

IOT Rear

P/J630

Figure 21

Registration Assy

J601A

Figure 33

15

IOT Rear

P/J637

Figure 33

23

IOT Rear

J601B

Figure 33

15

IOT Rear

P/J638

Figure 20

MSI

P602

Figure 17

IBT Belt Unit

P/J639

Figure 20

MSI

P602A

Figure 17

IBT Belt Unit

P/J642

Figure 23

Fuser Assy

P602B

Figure 17

IBT Belt Unit

P/J644

Figure 33

IOT Rear

J602

Figure 33

16

IOT Rear

P647

Figure 16

Dispenser Unit

J602A

Figure 33

16

IOT Rear

J647

Figure 33

IOT Rear

J602B

Figure 33

16

IOT Rear

P648

Figure 16

Dispenser Unit

P/J603A

Figure 33

IOT Rear

J648

Figure 33

IOT Rear

P/J603B

Figure 33

IOT Rear

P/J649

Figure 33

12

IOT Rear
IOT Rear

P/J604

Figure 33

20

IOT Rear

P/J650

Figure 33

13

P/J605

Figure 33

19

IOT Rear

P/J651

Figure 26

HVPS

P606

Figure 22

2nd BTR Roll Assy

P/J652

Figure 26

HVPS

P606A

Figure 22

2nd BTR Roll Assy

P/J653A

Figure 14

11

Dispenser Unit

P606B

Figure 22

2nd BTR Roll Assy

P/J653B

Figure 14

10

Dispenser Unit

J606

Figure 33

22

IOT Rear

P/J661

Figure 35

10

Feed Out Sensor

J606A

Figure 33

22

IOT Rear

P/J662

Figure 35

Feed Out Sensor

J606B

Figure 33

22

IOT Rear

P/J663

Figure 35

Feed Out Sensor

P607

Figure 22

2nd BTR Roll Assy

P/J664

Figure 36

Paper Size Sensor

P607A

Figure 22

2nd BTR Roll Assy

P/J665

Figure 35

Feed Out Sensor

P607B

Figure 22

2nd BTR Roll Assy

P/J666

Figure 35

Feed Out Sensor

J607

Figure 33

21

IOT Rear

P/J667

Figure 35

Feed Out Sensor

J607A

Figure 33

21

IOT Rear

P/J668

Figure 36

Paper Size Sensor

J607B

Figure 33

21

IOT Rear

P/J669

Figure 27

Inverter Transport

P/J608

Figure 21

Registration Assy

P/J670

Figure 27

Inverter Transport

P/J609

Figure 21

10

Registration Assy

P/J671

Figure 27

Inverter Transport

P612

Figure 23

Fuser Assy

P/J675

Figure 21

Registration Assy

P612A

Figure 23

Fuser Assy

P/J678

Figure 33

18

IOT Rear
IOT Rear

P612B

Figure 23

Fuser Assy

P/J678A

Figure 33

18

J612

Figure 33

25

IOT Rear

P/J678B

Figure 33

18

IOT Rear

J612A

Figure 33

25

IOT Rear

P/J679

Figure 33

17

IOT Rear

J612B

Figure 33

25

IOT Rear

P/J679A

Figure 33

17

IOT Rear

P/J616

Figure 19

MOB Assy

P/J679B

Figure 33

17

IOT Rear

P/J616A

Figure 19

MOB Assy

P/J680

Figure 54

Tray Module Rear

P/J616B

Figure 19

MOB Assy

P/J680A

Figure 54

Tray Module Rear

P/J620

Figure 26

HVPS

P/J680B

Figure 54

Tray Module Rear

P/J624A

Figure 14

Dispenser Unit

P/J695

Figure 23

17

Fuser Assy

Launch
DocuColor 250

05/16/05
7-7

Wiring Data

7.1

Table 1 Plug/Jack List

Table 1 Plug/Jack List

P/J No.

Figure No.

Item

Subassembly

P/J No.

Figure No.

Item

Subassembly

P/J700

Figure 8

DADF

P/J747

Figure 7

13

DADF

P/J702

Figure 8

DADF

P/J748

Figure 10

13

IPS

P/J703

Figure 8

DADF

P/J748

Figure 11

1P DUP PWB/S2XIF PWB

P/J708

Figure 9

DADF

P749

Figure 10

15

IPS

P/J708

Figure 10

IPS

P749

Figure 11

1P DUP PWB/S2XIF PWB

P/J709

Figure 9

DADF

P/J750

Figure 10

21

IPS

P/J709

Figure 10

IPS

P/J751

Figure 6

DADF

J710

Figure 8

14

DADF

P/J752

Figure 6

DADF

P710

Figure 10

IPS

P/J753

Figure 6

DADF

P/J714

Figure 10

IPS

P/J754

Figure 6

DADF

P/J717

Figure 10

IPS

P/J755

Figure 6

DADF

P/J718

Figure 10

IPS

P/J756

Figure 6

DADF

P/J719

Figure 10

20

IPS

P/J757

Figure 6

DADF

P/J720

Figure 10

IPS

P/J758

Figure 6

DADF

P/J721

Figure 10

23

IPS

P/J760

Figure 6

DADF

P/J722

Figure 10

IPS

P/J761

Figure 4

DADF

P/J723

Figure 10

22

IPS

P/J762

Figure 4

DADF

P/J725

Figure 8

12

DADF

P/J763

Figure 4

DADF

P/J727

Figure 8

15

DADF

P764

Figure 4

DADF

P/J728

Figure 8

DADF

P/J765

Figure 4

DADF

P/J729

Figure 8

13

DADF

P/J766

Figure 4

DADF

P/J730

Figure 8

DADF

P/J767

Figure 4

DADF

P/J731

Figure 8

10

DADF

P/J768

Figure 7

DADF

P732

Figure 10

16

IPS

P/J769

Figure 5

DADF

P732

Figure 11

1P DUP PWB/S2XIF PWB

P/J770

Figure 5

DADF

P/J733

Figure 10

19

IPS

P/J771

Figure 5

DADF

P/J733

Figure 11

1P DUP PWB/S2XIF PWB

P/J772

Figure 5

DADF

J733

Figure 11

1P DUP PWB/S2XIF PWB

P/J773

Figure 5

DADF

P/J734

Figure 10

12

IPS

P/J775

Figure 3

DADF

P/J735

Figure 10

11

IPS

P/J776

Figure 3

20

DADF

P/J736

Figure 10

IPS

P/J777

Figure 3

15

DADF

P/J737

Figure 10

10

IPS

P/J778

Figure 3

DADF

P/J737

Figure 11

1P DUP PWB/S2XIF PWB

P/J779

Figure 3

19

DADF

P/J740

Figure 10

18

IPS

P/J780

Figure 3

DADF

P/J741

Figure 10

17

IPS

P/J781

Figure 7

DADF

P/J741

Figure 11

12

1P DUP PWB/S2XIF PWB

P/J782

Figure 7

DADF

P/J742

Figure 11

11

1P DUP PWB/S2XIF PWB

P/J783

Figure 7

DADF

P/J744

Figure 10

14

IPS

P/J784

Figure 7

DADF

P/J744

Figure 11

1P DUP PWB/S2XIF PWB

P/J785

Figure 7

10

DADF

P/J745

Figure 7

12

DADF

P/J786

Figure 3

16

DADF

P/J746

Figure 7

11

DADF

P/J787

Figure 3

17

DADF

Wiring Data

7.1

05/16/05
7-8

Launch
DocuColor 250

Table 1 Plug/Jack List

Table 1 Plug/Jack List

P/J No.

Figure No.

Item

Subassembly

P/J No.

Figure No.

Item

Subassembly

P/J788

Figure 3

11

DADF

P/J8175

Figure 52

Finisher Booklet Rear

P/J789

Figure 3

13

DADF

P/J8176

Figure 51

Finisher Booklet Front

P/J790

Figure 3

DADF

P/J8177

Figure 51

Finisher Booklet Front

P/J791

Figure 3

DADF

P/J8178

Figure 51

Finisher Booklet Front

P/J792

Figure 3

14

DADF

P/J8179

Figure 51

12

Finisher Booklet Front

P/J793

Figure 3

DADF

P/J8180

Figure 51

11

Finisher Booklet Front

P/J794

Figure 3

18

DADF

P/J8181A

Figure 52

Finisher Booklet Rear

P/J795

Figure 3

12

DADF

P/J8181B

Figure 52

Finisher Booklet Rear

P/J796

Figure 3

10

DADF

P/J8182

Figure 52

Finisher Booklet Rear

P/J797

Figure 3

DADF

P/J8183

Figure 52

Finisher Booklet Rear

P/J798

Figure 3

DADF

P/J8185

Figure 51

Finisher Booklet Front

Finisher Booklet Front

J801

Figure 12

OCT

P/J8186

Figure 51

10

J801A

Figure 12

OCT

P/J8187

Figure 51

Finisher Booklet Front

J801B

Figure 12

OCT

P/J8188

Figure 51

13

Finisher Booklet Front

P/J801

Figure 30

ESS

P/J8189

Figure 52

Finisher Booklet Rear

P/J802

Figure 30

ESS

P/J8190A

Figure 51

Finisher Booklet Front

P/J803

Figure 12

OCT

P/J8190B

Figure 51

Finisher Booklet Front

P/J804

Figure 12

OCT

P/J8191A

Figure 51

Finisher Booklet Front

P/J805

Figure 12

OCT

P/J8191B

Figure 51

Finisher Booklet Front

P/J806

Figure 12

OCT

P/J8196A

Figure 51

Finisher Booklet Front

P/J807

Figure 12

OCT

P/J8196B

Figure 51

Finisher Booklet Front

P903

Figure 39

11

Tray Module Rear

P/J8197A

Figure 51

Finisher Booklet Front

P910

Figure 39

17

Tray Module Rear

P/J8197B

Figure 51

Finisher Booklet Front

P/J1601

Figure 30

ESS

P8201

Figure 52

Finisher Booklet Rear

P/J5020

Figure 9

DADF

J8201

Figure 52

Finisher Booklet Rear

P/J5021

Figure 8

DADF

P8202

Figure 52

Finisher Booklet Rear

P/J5050

Figure 9

DADF

J8202

Figure 53

Finisher Booklet PWB

P/J5051

Figure 8

DADF

P8203

Figure 52

Finisher Booklet Rear

J7041

Figure 9

10

DADF

J8203

Figure 53

Finisher Booklet PWB

P/J7061

Figure 9

12

DADF

P/J8300

Figure 50

Finisher Main PWB

P/J7062

Figure 9

DADF

P/J8301

Figure 50

Finisher Main PWB

P/J7071

Figure 9

11

DADF

P/J8302

Figure 50

15

Finisher Main PWB

P/J7072

Figure 9

DADF

P/J8303A

Figure 48

10

Finisher Rear

P/J7151

Figure 11

10

1P DUP PWB/S2XIF PWB

P/J8303B

Figure 48

10

Finisher Rear

P/J7152

Figure 11

1P DUP PWB/S2XIF PWB

P/J8304

Figure 50

Finisher Main PWB

P/J7152

Figure 11

1P DUP PWB/S2XIF PWB

P/J8305

Figure 50

17

Finisher Main PWB

P/J7261

Figure 8

11

DADF

P/J8306

Figure 50

Finisher Main PWB

P/J7262

Figure 8

DADF

P/J8307

Figure 50

Finisher Main PWB

J7320

Figure 11

1P DUP PWB/S2XIF PWB

P/J8308

Figure 50

Finisher Main PWB

P/J7461

Figure 7

DADF

P/J8309

Figure 50

18

Finisher Main PWB

P/J7471

Figure 7

DADF

P/J8310

Figure 50

Finisher Main PWB

Launch
DocuColor 250

05/16/05
7-9

Wiring Data

7.1

Table 1 Plug/Jack List

Table 1 Plug/Jack List

P/J No.

Figure No.

Item

Subassembly

P/J No.

Figure No.

Item

Subassembly

P8311

Figure 50

14

Finisher Main PWB

P/J8353

Figure 47

Finisher Puncher Unit

P/J8312A

Figure 48

Finisher Rear

P/J8354

Figure 45

Finisher Stapler Unit

P/J8312B

Figure 48

Finisher Rear

P/J8355

Figure 48

15

Finisher Rear

P/J8313

Figure 50

11

Finisher Main PWB

P/J8356

Figure 45

Finisher Stapler Unit

P/J8314

Figure 50

10

Finisher Main PWB

P/J8357

Figure 45

Finisher Stapler Unit

P/J8315

Figure 50

12

Finisher Main PWB

P/J8358

Figure 45

Finisher Stapler Unit

P/J8316

Figure 50

Finisher Main PWB

P/J8359

Figure 46

Finisher Tamper Unit

P/J8317

Figure 50

13

Finisher Main PWB

P/J8360

Figure 46

Finisher Tamper Unit

P/J8318A

Figure 48

16

Finisher Rear

P/J8361

Figure 46

Finisher Tamper Unit

P/J8318B

Figure 48

16

Finisher Rear

P/J8362A

Figure 46

Finisher Tamper Unit

P/J8319

Figure 43

Finisher Transport

P/J8362B

Figure 46

Finisher Tamper Unit

P/J8320

Figure 44

Finisher Transport

P/J8363A

Figure 46

Finisher Tamper Unit

P/J8321

Figure 43

Finisher Transport

P/J8363B

Figure 46

Finisher Tamper Unit

P/J8322

Figure 43

Finisher Transport

P/J8364

Figure 44

Finisher Transport

P/J8324

Figure 48

25

Finisher Rear

P/J8365

Figure 43

Finisher Transport

P/J8325

Figure 48

23

Finisher Rear

P/J8371

Figure 49

Finisher

P/J8326

Figure 49

Finisher

P/J8373

Figure 49

Finisher

P/J8327

Figure 49

Finisher

P/J8376

Figure 50

16

Finisher Main PWB

P/J8328

Figure 48

21

Finisher Rear

P/J8377

Figure 53

Finisher Booklet PWB

P/J8330

Figure 49

Finisher

P/J8378

Figure 53

Finisher Booklet PWB

P/J8331

Figure 49

Finisher

P/J8383

Figure 43

Finisher Transport

P/J8332

Figure 48

17

Finisher Rear

J8384

Figure 43

Finisher Transport

P/J8333

Figure 48

14

Finisher Rear

P/J8385A

Figure 48

Finisher Rear

P/J8334

Figure 48

Finisher Rear

P/J8385B

Figure 48

Finisher Rear

P/J8335

Figure 48

Finisher Rear

P/J8386

Figure 48

Finisher Rear

P/J8336

Figure 48

24

Finisher Rear

P/J8389

Figure 50

Finisher Main PWB

P/J8338A

Figure 48

22

Finisher Rear

P/J8391A

Figure 48

26

Finisher Rear

P/J8338B

Figure 48

22

Finisher Rear

P/J8391B

Figure 48

26

Finisher Rear

P/J8339

Figure 48

Finisher Rear

P/J8392

Figure 44

Finisher Transport

P/J8340

Figure 44

Finisher Transport

P/J8393A

Figure 48

27

Finisher Rear

P/J8341

Figure 48

20

Finisher Rear

P/J8393B

Figure 48

27

Finisher Rear

P/J8342

Figure 48

13

Finisher Rear

P/J8394

Figure 48

Finisher Rear

P/J8344

Figure 47

Finisher Puncher Unit

P/J8396

Figure 49

Finisher

P/J8345

Figure 48

11

Finisher Rear

P/J8400

Figure 42

Finisher I/F Module

P/J8346

Figure 47

Finisher Puncher Unit

P/J8401

Figure 42

Finisher I/F Module

P/J8347

Figure 47

Finisher Puncher Unit

P/J8402

Figure 42

Finisher I/F Module

P/J8348

Figure 47

Finisher Puncher Unit

P/J8403

Figure 42

Finisher I/F Module

P/J8349

Figure 48

12

Finisher Rear

P/J8404

Figure 42

Finisher I/F Module

P/J8350

Figure 47

Finisher Puncher Unit

P/J8405

Figure 53

Finisher Booklet PWB

P/J8351

Figure 47

Finisher Puncher Unit

P/J8406

Figure 53

10

Finisher Booklet PWB

P/J8352

Figure 47

Finisher Puncher Unit

P/J8407

Figure 53

Finisher Booklet PWB

Wiring Data

7.1

05/16/05
7-10

Launch
DocuColor 250

Table 1 Plug/Jack List

P/J No.

Table 1 Plug/Jack List

Figure No.

Item

Subassembly

P/J No.

Figure No.

Item

Subassembly

P/J8408

Figure 53

Finisher Booklet PWB

CN4-2

Figure 38

LVPS

P/J8409

Figure 48

Finisher Rear

CN4-3

Figure 38

LVPS

P/J8411A

Figure 53

Finisher Booklet PWB

CN4-4

Figure 38

LVPS

P/J8411B

Figure 53

Finisher Booklet PWB

CN5

Figure 1

UI(HB)

P/J8429

Figure 53

Finisher Booklet PWB

CON CN3

Figure 1

11

UI(HB)

P/J8432

Figure 43

Finisher Transport

CP CN1

Figure 1

UI(HB)

P/J8434A

Figure 48

Finisher Rear

F1

Figure 7

DADF

P/J8434B

Figure 48

Finisher Rear

F2

Figure 7

DADF

P/J8440A

Figure 48

18

Finisher Rear

FS001

Figure 40

HCF

P/J8440B

Figure 48

18

Finisher Rear

FS002

Figure 40

HCF

P/J8441A

Figure 48

19

Finisher Rear

FS003

Figure 40

HCF

P/J8441B

Figure 48

19

Finisher Rear

FS004

Figure 40

HCF

P/J8454A

Figure 42

Finisher I/F Module

FS2E

Figure 38

22

LVPS

P/J8454B

Figure 42

Finisher I/F Module

FS2L

Figure 38

22

LVPS

P/J8455A

Figure 42

Finisher I/F Module

FS2N

Figure 38

22

LVPS

P/J8455B

Figure 42

Finisher I/F Module

FS31L

Figure 38

24

LVPS

P/J8460

Figure 49

13

Finisher

FS31N

Figure 38

24

LVPS

P/J8461A

Figure 49

Finisher

FS32L

Figure 38

24

LVPS

P/J8461B

Figure 49

Finisher

FS32N

Figure 38

24

LVPS

P/JA421

Figure 28

MCU PWB

FS64

Figure 23

16

Fuser Assy

P/JA422

Figure 28

MCU PWB

FS65

Figure 23

14

Fuser Assy

P/JA423

Figure 28

MCU PWB

FS84

Figure 38

25

LVPS

P/JA424

Figure 28

26

MCU PWB

FS85

Figure 38

25

LVPS

P/JB421

Figure 28

MCU PWB

FS86

Figure 38

25

LVPS

P/JB422

Figure 28

MCU PWB

INV CN1

Figure 1

10

UI(HB)

P/JB423

Figure 28

MCU PWB

INV CN2

Figure 1

UI(HB)

P/JB424

Figure 28

25

MCU PWB

LCD CN1

Figure 1

UI(HB)

CN1

Figure 1

UI(HB)

PF/JF01

Figure 41

HCF

CN1

Figure 2

UI(FCW)

PF/JF02

Figure 41

HCF

CN1-1

Figure 38

20

LVPS

PF/JF03

Figure 41

HCF

CN1-2

Figure 38

23

LVPS

PF/JF04

Figure 41

HCF

CN1-3

Figure 38

21

LVPS

PF/JF05

Figure 41

HCF

CN2

Figure 1

UI(HB)

PF/JF06

Figure 41

HCF

CN2

Figure 2

FCW

PF/JF08

Figure 41

HCF

CN2-1

Figure 38

17

LVPS

PF/JF51

Figure 41

HCF

CN2-2

Figure 38

16

LVPS

PF/JF52

Figure 41

HCF

CN3

Figure 1

UI(HB)

PF/JF53

Figure 41

10

HCF

CN3-1

Figure 38

18

LVPS

PF/JF54

Figure 40

HCF

CN3-2

Figure 38

19

LVPS

PF/JF56

Figure 40

10

HCF

CN4

Figure 1

UI(HB)

PF/JF56A

Figure 40

10

HCF

CN4-1

Figure 38

LVPS

PF/JF56B

Figure 40

10

HCF

Launch
DocuColor 250

05/16/05
7-11

Wiring Data

7.1

Table 1 Plug/Jack List

P/J No.

Figure No.

Item

Subassembly

PF/JF57

Figure 41

11

HCF

PF/JF58

Figure 40

HCF

PF/JF59

Figure 40

HCF

PF/JF60

Figure 40

HCF

PF/JF61

Figure 40

HCF

PF/JF62

Figure 40

HCF

PF/JF67

Figure 40

HCF

7.1.2 Plug/Jack Location Illustrations

Figure 1 UI(HB) (j0tz71001)

Wiring Data

7.1, 7.1.2

05/16/05
7-12

Launch
DocuColor 250

Figure 2 UI(FCW) (j0tz71002)

Launch
DocuColor 250

Figure 3 DADF 1/5 (j0tz71005)

05/16/05
7-13

Wiring Data

7.1.2

Figure 4 DADF 2/5 (j0tz71006)

Wiring Data

7.1.2

Figure 5 DADF 3/5 (j0tz71007)

05/16/05
7-14

Launch
DocuColor 250

Figure 6 DADF 4/5 (j0tz71008)

Launch
DocuColor 250

Figure 7 DADF 5/5 (j0tz71009)

05/16/05
7-15

Wiring Data

7.1.2

Figure 8 IIT (DADF) (j0tz71011)

Wiring Data

7.1.2

Figure 9 Power Chassis (DADF) (j0tz71012)

05/16/05
7-16

Launch
DocuColor 250

Figure 10 IPS (j0tz71013)

Launch
DocuColor 250

Figure 11 IPS(S2X IF PWB) (j0tz71014)

05/16/05
7-17

Wiring Data

7.1.2

Figure 12 OCT (j0tz71015)

Wiring Data

7.1.2

Figure 13 ROS (j0tz71016)

05/16/05
7-18

Launch
DocuColor 250

Figure 14 Dispenser Unit 1/3 (j0tz71017)

Launch
DocuColor 250

Figure 15 Dispenser Unit 2/3 (j0tz71018)

05/16/05
7-19

Wiring Data

7.1.2

Figure 16 Dispenser Unit 3/3 (j0tz71019)

Wiring Data

7.1.2

Figure 17 IBT Belt Unit 1/2 (j0tz71020)

05/16/05
7-20

Launch
DocuColor 250

Figure 18 IBT Belt Unit 2/2 (j0tz71021)

Launch
DocuColor 250

Figure 19 MOB Assembly (j0tz71022)

05/16/05
7-21

Wiring Data

7.1.2

Figure 20 MSI (j0tz71023)

Wiring Data

7.1.2

Figure 21 Registration Assembly (j0tz71024)

05/16/05
7-22

Launch
DocuColor 250

Figure 22 2nd BTR Roll Assembly (j0tz71025)

Launch
DocuColor 250

Figure 23 Fuser Assembly (j0tz71026)

05/16/05
7-23

Wiring Data

7.1.2

Figure 24 Drawer Frame (j0tz71027)

Wiring Data

7.1.2

Figure 25 HVPS S4,S5 (j0tz71028)

05/16/05
7-24

Launch
DocuColor 250

Figure 26 Exit Fan, Waste Bottle Full Sensor (j0tz71029)

Launch
DocuColor 250

Figure 27 Inverter Transport (j0tz71030)

05/16/05
7-25

Wiring Data

7.1.2

Figure 28 MCU PWB (j0tz71031)

Wiring Data

7.1.2

Figure 29 ESS 1/2 (j0tz71032)

05/16/05
7-26

Launch
DocuColor 250

Figure 30 ESS 2/2 (j0tz71033)

Launch
DocuColor 250

Figure 31 IOT Driver PWB,HVPS (j0tz71034)

05/16/05
7-27

Wiring Data

7.1.2

Figure 32 IOT Rear 1/2 (j0tz71035)

Wiring Data

7.1.2

Figure 33 IOT Rear 2/2 (j0tz71036)

05/16/05
7-28

Launch
DocuColor 250

Figure 34 Tray 1-4 Feeder (j0tz71037)

Launch
DocuColor 250

Figure 35 Feed Out Sensor 1-3 (j0tz71038)

05/16/05
7-29

Wiring Data

7.1.2

Figure 36 Paper Size Sensor (j0tz71039)

Wiring Data

7.1.2

Figure 37 LVPS 1/2 (j0tz71040)

05/16/05
7-30

Launch
DocuColor 250

Figure 38 LVPS 2/2 (j0tz71041)

Launch
DocuColor 250

Figure 39 Tray Module Rear (j0tz71042a)

05/16/05
7-31

Wiring Data

7.1.2

FS001

Figure 40 HCF 1/2 (j0tz71043)

Wiring Data

7.1.2

Figure 41 HCF 2/2 (j0tz71044)

05/16/05
7-32

Launch
DocuColor 250

Figure 42 Finisher I/F Module (j0tz71045)

Launch
DocuColor 250

Figure 43 Finisher Transport 1/2 (j0tz71046)

05/16/05
7-33

Wiring Data

7.1.2

Figure 44 Finisher Transport 2/2 (j0tz71047)

Wiring Data

7.1.2

Figure 45 Finisher Stapler Unit (j0tz71048)

05/16/05
7-34

Launch
DocuColor 250

Figure 46 Finisher Tamper Unit (j0tz71049)

Launch
DocuColor 250

Figure 47 Finisher Puncher Unit (j0tz71050)

05/16/05
7-35

Wiring Data

7.1.2

Figure 48 Finisher Rear (j0tz71051)

Wiring Data

7.1.2

Figure 49 Finisher PWB,LVPS (j0tz71052)

05/16/05
7-36

Launch
DocuColor 250

Figure 50 Finisher Main PWB (j0tz71053)

Launch
DocuColor 250

Figure 51 Finisher Booklet Front (j0tz71054)

05/16/05
7-37

Wiring Data

7.1.2

Figure 52 Finisher Booklet Rear (j0tz71055)

Wiring Data

7.1.2

Figure 53 Finisher Booklet PWB (j0tz71056)

05/16/05
7-38

Launch
DocuColor 250

Figure 54 Tray Module Rear (j0tz710429b)

Launch
DocuColor 250

05/16/05
7-39

Wiring Data

7.1.2