User Manual For Visa Internet
User Manual For Visa Internet
User Manual For Visa Internet
. . . y ou r pa s s p o r t to r e a c h t he w o r l d
Enter into an exciting new world of high speed broadband internet services via CDMA 1x and 3G EVDO on the
Visafone network.
Our thrilling and flexible banquet offers a wide range of services tailored to meet your immediate and specific
needs without leaving a dent in your pocket.
§ WAP
§ Prepaid internet
§ Visa Mobile Office
§ Visa 1x
§ Visa Silver (EVDO)
§ Visa Gold (EVDO)
WAP
This flexible package is perfect for those who like to surf the internet via their cell phone.
Through WAP you can check your emails, access the latest news stories, check up on weather forecasts and get
updated on sports reports direct from your mobile phones while on the move. You can also get access to live TV.
Benefits
§ You pay as you use; this way you only pay for data used and not for the duration of time you stay
connected to the internet.
§ Allows you to enjoy a range of supplementary and value added services including access to the
Visafone portal for live news, football scores, instant messenger, email, jokes etc
§ Easy payment via recharge cards and from existing voice airtime.
§ You can access the Visafone portal by pressing the internet “hot key” on their phone
Tariff
You will be charged 10 kobo per kilobytes, only according to the data you consume.
Acquisition and Set up
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You can activate WAP service by going to the nearest Visafone shop or purchasing a WAP enabled phone from any
Visafone vendor; all WAP enabled phones from Visafone will be provisioned for WAP by default. To begin all you
have to do is press the internet “hot key” on your phone.
Benefits
Flexible data service i.e. surf at your convenience.
Unlimited access to the internet as long as you have sufficient credit on your account
Spare subscribers the financial commitment of paying bulk sums of money in advance
for access to the internet.
Quick implementation and easy maintenance
Ability to recharge data account via regular recharge cards.
Tariff
The service is charged at N2.50/min
Devices
Any Visafone data enabled phone can be used e.g.
Fixed Wireless Terminal Phones
Haier D200
Delta CK Music
Huawei C2860
Motorola V9m etc.
Visa 1X
Based on the on the CDMA 1x technology; this package allows subscribers to browse the internet anytime
anywhere within the Visafone coverage area at speeds of up to 153kbps* on shared basis. It is suitable for
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subscribers who require internet access for basic use like browsing and checking mails.
Benefits
§ Low and transparent data tariffs.
§ Instant Connectivity
§ Easy payment via recharge cards and from existing voice airtime.
§ 24 hour support.
Requirements
§ Customer agreement form to be completed at the point of acquisition.
Tariff Plan:
All Time
Product Day Surfer Nite Surfer Xpress
Surfer
Monday - Thurday
Visa 1X Time Slot 24/7 8am-9pm 9pm-8am (8pm - 7am) & Friday 8 pm -
Monday 7 am
Volume 5GB 3GB 3GB 3GB
Note: Your subscription expires at the end of the allocated days or upon consumption of the allocated volume.
If your volume is exhausted before the allocated days, the service will stop. You have an option of purchasing
additional bundles. At the completion of the 30 day billing cycle, the system will automatically re-subscribe your
account if you have enough airtime on the modem account.
additional bundles. At the completion of the 30 day billing cycle, the system will automatically re-subscribe your
account if you have enough airtime on the modem account.
Benefits
§ Instant Connectivity
§ Dual function i.e. seamless switches from EVDO to CDMA 1x and vice versa depending on
coverage.
Requirements
§ Customer agreement form to be completed at the point of acquisition.
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Tariff Plan:
All Time
Product Day Surfer Nite Surfer Xpress
Surfer
Monday - Thurday
Visa Silver (EVDO) Time Slot 24/7 8am-9pm 9pm-8am (8pm - 7am) & Friday 8
pm - Monday 7 am
Volume 5GB 3GB 3GB 3GB
Note: Your subscription expires at the end of the allocated days or upon consumption of the allocated volume. If
your volume is exhausted before the allocated days, the service will stop. You have an option of purchasing
additional bundles. At the completion of the 30 day billing cycle, the system will automatically re-subscribe your
account if you have enough airtime on the modem account.
Benefits
§ Low and transparent tariffs.
§ Consistent and high speed internet access via reliable EVDO network.
§ Instant Connectivity
§ Dual function i.e. seamless switches from EVDO to CDMA 1x and vice versa depending on
coverage.
Requirements
§ Customer agreement form to be completed at the point of acquisition.
Tariff Plan:
Product All Time Surfer Day Surfer Nite Surfer Xpress
Monday - Thurday
Visa Gold (8pm - 7am) &
Time Slot 24/7 8am-9pm 9pm-8am
(EVDO) Friday 8 pm -
Monday 7 am
Volume 5GB 3GB 3GB 3GB
Note: Your subscription expires at the end of the allocated days or upon consumption of the allocated volume.
If your volume is exhausted before the allocated days, the service will stop. You have an option of purchasing
additional bundles. At the completion of the 30 day billing cycle, the system will automatically re-subscribe
your account if you have enough airtime on the modem account.
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Tariff Summary
· 24/7 subscriptions on 1x and EVDO are bundled with 5GB of data.
· All other plans are bundled with a maximum of 3GB of data.
Additional Bundles
Note:
· At the start of a new billing cycle, account will be renewed if you have sufficient balance . If you do not
have sufficient balance, the service will be suspended.
· Existing subscribers can move from one service plan to another by dialing a short code.
FAQ
What is WAP?
WAP is an open international standard for applications that use wireless communication. Its principal application is
to enable access to the Internet from a mobile phone or PDA. A WAP browser provides all of the basic services of a
computer based web browser but simplified to operate within the restrictions of a mobile phone.
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Visa 1x is a package that enables Visafone subscribers to browse the internet anytime, anywhere within the
Visafone coverage area. As a Visafone subscriber you can connect to the internet with speeds of up to 153kbps.
What is EVDO ?
Evolution Data Optimized! It is a 3G Mobile broadband service that provides fast access to the internet, intranet
and e mails.
EVDO provides Connectivity on the move, super fast speed, mobility, dual function (can switch from EVDO to 1x
outside EVDO coverage areas), low error rates and high quality of service.
Corporate Organizations
Individuals
SMEs
Cybercafés
Residential Homes
Institutions
Field Workers
Students
EVDO provides broadband internet services where ever they go within visafone’s coverage area.
· Silver
· Gold
· Silver 150kbps
· Gold 300kbps
service yourself.
How it works
For the main menu Dial *444*500# (or send 500 to 444) you will receive the menu below via SMS
510) DaySurfer
520) NightSurfer
530) Xpress
540) AllTime
550) AllTime (3M) plans
560) AllTime (6M) plans
570) AllTime (12M) plans
580) AllTime (DB) plans
599) Check Status
To update your subscription for Day Surfer 1x dial *444*511*NUMBER# (or send 511 NUMBER to 444). The
account of the data NUMBER specified will be extended by 30 days on Day Surfer 1x with an inclusive bundle of
3GB while N6,000 will be deducted from your phone.
* Where “Number” is the subscriber’s data account number.
To update your subscription for Day Surfer Silver dial *444*512*NUMBER# (or send 512 NUMBER to 444). The
account of the data NUMBER specified will be extended by 30 days on Day Surfer Silver with an inclusive bundle of
3GB while N7,000 will be deducted from your phone.
To update your subscription for Day Surfer Gold dial *444*513*NUMBER# (or send 513 NUMBER to 444). The
account of the data NUMBER specified will be extended by 30 days on Day Surfer Gold with an inclusive bundle of
3GB while N10,000 will be deducted from your phone.
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To update your subscription for Nite Surfer 1x dial *444*521*NUMBER# (or send 521 NUMBER to 444). The
account of the data NUMBER specified will be extended by 30 days on Nite Surfer 1x with an inclusive bundle of
3GB while N4,500 will be deducted from your phone.
To update your subscription for Nite Surfer Silver dial *444*522*NUMBER# (or send 522 NUMBER to 444). The
account of the data NUMBER specified will be extended by 30 days on Nite Surfer Silver with an inclusive bundle of
3GB while N5,500 will be deducted from your phone.
To update your subscription for Nite Surfer Gold dial *444*523*NUMBER# (or send 523 NUMBER to 444). The
account of the data NUMBER specified will be extended by 30 days on Nite Surfer Gold with an inclusive bundle of
3GB while N8,500 will be deducted from your phone.
3) Xpress Plan
If you require a Weekend Xpress plan, Dial *444*530# (or send 530 to 444) you will receive the menu below via
SMS
531) Xpress 1x
532) Xpress S
533) Xpress
599) Check Status
To update your subscription for Xpress 1x dial *444*531*NUMBER# (or send 531 NUMBER to 444). The account of
the data NUMBER specified will be extended by 30 days on Xpress Surfer 1x with an inclusive bundle of 3GB while
N8,000 will be deducted from your phone.
To update your subscription for Xpress Silver dial *444*532*NUMBER# (or send 532 NUMBER to 444). The
account of the data NUMBER specified will be extended by 30 days on Xpress Surfer Silver with an inclusive bundle
of 3GB while N10,000 will be deducted from your phone.
To update your subscription for Xpress Gold dial *444*533*NUMBER# (or send 533 NUMBER to 444). The account
of the data NUMBER specified will be extended by 30 days on Xpress Surfer Gold with an inclusive bundle of 3GB
while N12,000 will be deducted from your phone.
To update your subscription for All Time Surfer 1x dial *444*541*NUMBER# (or send 541 NUMBER to 444). The
account of the data NUMBER specified will be extended by 30 days on AllTime Surfer 1x with an inclusive bundle of
5GB while N9,500 will be deducted from your phone.
To update your subscription for All Time Surfer Silver dial *444*542*NUMBER# (or send 542 NUMBER to 444).
The account of the data NUMBER specified will be extended by 30 days on All Time Surfer Silver with an inclusive
bundle of 5GB while N12,000 will be deducted from your phone.
To update your subscription for All Time Surfer Gold dial *444*543*NUMBER# (or send 543 NUMBER to 444). The
account of the data NUMBER specified will be extended by 30 days on AllTime Surfer Gold with an inclusive bundle
of 5GB while N15,000 will be deducted from your phone.
To update your subscription for All Time Surfer 1x for 3 months dial *444*551*NUMBER# (or send 551 NUMBER
to 444). The account of the data NUMBER specified will be extended by 90 days on All Time 1x (3M) with an
inclusive bundle of 16.5GB while N28,500 will be deducted from your phone.
To update your subscription for All Time Surfer Silver for 3 months dial *444*552*NUMBER# (or send 552
NUMBER to 444). The account of the data NUMBER specified will be extended by 90 days on All Time Silver (3M)
with an inclusive bundle of 16.5GB while N36,000 will be deducted from your phone.
To update your subscription for All Time Surfer Gold for 3 months dial *444*553*NUMBER# (or send 553
NUMBER to 444). The account of the data NUMBER specified will be extended by 90 days on All Time Gold (3M)
with an inclusive bundle of 16.5GB while N45,000 will be deducted from your phone.
To update your subscription for All Time Surfer 1x for 6 months dial *444*561*NUMBER# (or send 561 NUMBER
to 444). The account of the data NUMBER specified will be extended by 195 days on All Time 1x (6M) with an
inclusive bundle of 34GB while N57,000 will be deducted from your phone.
To update your subscription for All Time Surfer Silver for 6 months dial *444*562*NUMBER# (or send 562
NUMBER to 444). The account of the data NUMBER specified will be extended by 195 days on All Time Silver (6M)
with an inclusive bundle of 34GB while while N72,000 will be deducted from your phone.
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To update your subscription for All Time Surfer Gold for 6 months dial *444*563*NUMBER# (or send 563
NUMBER to 444). The account of the data NUMBER specified will be extended by 195 days on All Time Gold (6M)
with an inclusive bundle of 34GB while while N90,000 will be deducted from your phone.
To update your subscription for All Time Surfer 1x for 12 months dial *444*571*NUMBER# (or send 571 NUMBER
to 444). The account of the data NUMBER specified will be extended by 390 days on All Time 1x (12M) with an
inclusive bundle of 69GB while N114,000 will be deducted from your phone.
To update your subscription for All Time Surfer Silver for 6 months dial *444*572*NUMBER# (or send 572
NUMBER to 444). The account of the data NUMBER specified will be extended by 390 days on All Time Silver (12M)
with an inclusive bundle of 69GB while N144,000 will be deducted from your phone.
To update your subscription for All Time Surfer Gold for 6 months dial *444*573*NUMBER# (or send 573
NUMBER to 444). The account of the data NUMBER specified will be extended by 390 days on All Time Gold (12M)
with an inclusive bundle of 69GB while N180,000 will be deducted from your phone.
To update your subscription for All Time Surfer 1x for 1 day dial *444*581*NUMBER# (or send 581 NUMBER to
444). The account of the data NUMBER specified will be extended by 1 day on All Time 1x (1DB) with an inclusive
bundle of 100MB while N200 will be deducted from your phone.
To update your subscription for All Time Surfer Silver for 1 day dial *444*582*NUMBER# (or send 582 NUMBER to
444). The account of the data NUMBER specified will be extended by 1day on All Time Silver (1DB) with an
inclusive bundle of 100MB while N300 will be deducted from your phone.
To update your subscription for All Time Surfer 1x for 4 days dial *444*583*NUMBER# (or send 583 NUMBER to
444). The account of the data NUMBER specified will be extended by 4 days on All Time 1x (4DB) with an inclusive
bundle of 500MB while N1000 will be deducted from your phone.
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To update your subscription for All Time Surfer Silver for 4 days dial *444*584*NUMBER# (or send 584 NUMBER
to 444). The account of the data NUMBER specified will be extended by 4 days on All Time Silver (4DB) with an
inclusive bundle of 500MB while N1300 will be deducted from your phone.
To update your subscription for All Time Surfer 1x for 7 days dial *444*585*NUMBER# (or send 585 NUMBER to
444). The account of the data NUMBER specified will be extended by 7 days on All Time 1x(7DB) with an inclusive
bundle of 1GB while N2000 will be deducted from your phone.
To update your subscription for All Time Surfer Silver for 7 days dial *444*586*NUMBER# (or send 586 NUMBER
to 444). The account of the data NUMBER specified will be extended by 7 days on All Time Silver (7DB) with an
inclusive bundle of 1GB while N2500 will be deducted from your phone.
Dial *444*code*Number#
“Code” is defined above while “Number” is the data account
number.
RULES:
· All plans except the daily bundle and multiple month plans have 30 days validity
· All plans are limited to allocated bundles (5GB, 3GB, 1GB etc.)
· All plans are automatically renewed when subscribers load required amount on modem with recharge
cards.
· You can switch from prepaid internet to any plan of your choice.
· You can renewal you current plan by simply topping up your modem with recharge cards or dialing the
codes above from any Visafone handset.
· You can change from your current plan to another plan only after your current plan EXPIRES. You
cannot change to another plan while your current plan is still active.
· If you intend changing to another plan when your current plan expire, you must have a little airtime on
your modem i.e. the change of plan will fail if the balance on your modem is zero.
· You cannot switch from any plan to Visa Mobile office; to get Visa Mobile Office you have to visit the
nearest Visafone outlet.
· Existing Visa Mobile Office users can update their subscription by simply loading the required airtime in
their phone; the airtime will be automatically deducted and their subscription will be renewed.
FAQ
Ans: To use RC data pay, load a Visafone handset with sufficient airtime for the required data service plan and dial
the short code for the desired plan to update your subscription.
Ans: No you do not need to be on a special plan, RC data pay can be done from any Visafone phone handset on
any tariff plan
Ans: If you do not have a Visafone line and want to use airtime to update your subscription, simply go to the
nearest Visafone shop and ask one of the consultants to assist you or load recharge card directly on your modem.
Q: Can I check the status of my data account to know when it will expire or how much volume I have consumed?
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Ans: Yes, you can check the status of your data account by dialing *444*559*NUMBER# from any Visafone phone
where NUMBER represents the number of your data account.
Ans: Yes you can switch from one plan to another but you have to wait for the present plan to expire before you
make the switch.
Ans: You can pay for multiple months in advance only on your present plan. To pay multiple months for another
plan, you will have to wait until your present plan expires.