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    Cs-P06-Ca & Pa

    Uploaded by

    Idrus Ismail
    This 3 page document outlines CSL Technologies' corrective and preventive action procedure. The procedure defines its purpose as analyzing root causes of non-conformities and potential issues to prevent reoccurrence and implement continual improvement. It describes the process of issuing corrective action requests when issues are identified, investigating root causes, determining and verifying action plans, and retaining records for management review.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Cs-P06-Ca & Pa

    Uploaded by

    Idrus Ismail
    85 views3 pages
    This 3 page document outlines CSL Technologies' corrective and preventive action procedure. The procedure defines its purpose as analyzing root causes of non-conformities and potential issues to prevent reoccurrence and implement continual improvement. It describes the process of issuing corrective action requests when issues are identified, investigating root causes, determining and verifying action plans, and retaining records for management review.

    Original Description:

    ca & pa

    Original Title

    CS-P06-CA & PA

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    This 3 page document outlines CSL Technologies' corrective and preventive action procedure. The procedure defines its purpose as analyzing root causes of non-conformities and potential issues to prevent reoccurrence and implement continual improvement. It describes the process of issuing corrective action requests when issues are identified, investigating root causes, determining and verifying action plans, and retaining records for management review.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    85 views3 pages

    Cs-P06-Ca & Pa

    Uploaded by

    Idrus Ismail
    This 3 page document outlines CSL Technologies' corrective and preventive action procedure. The procedure defines its purpose as analyzing root causes of non-conformities and potential issues to prevent reoccurrence and implement continual improvement. It describes the process of issuing corrective action requests when issues are identified, investigating root causes, determining and verifying action plans, and retaining records for management review.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3
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    The document outlines a procedure for corrective and preventive actions to address non-conformities and potential issues.

    The purpose of this procedure is to define a system to ensure that root causes of issues are analyzed and effective actions are taken to prevent reoccurrences or future occurrences.

    This procedure applies to internal audits, customer complaints, and any activities that could identify existing or potential non-conformities.

    CSL TECHNOLOGIES (M) SDN BHD

    LRC TECH (M) SDN BHD


    CORRECTIVE & PREVENTIVE ACTIONS
    PROCEDURE

    Ref. No.
    Revision No.
    Effective Date
    Page

    CS-P06

    00
    01/11/2010
    1 of 3

    REVISION HISTORY
    Rev
    No.
    00

    Effective Date
    01/11/2010

    Affected
    Page
    All

    Change Descriptions

    Reviewed
    By

    Approved
    By

    New Issue

    Document Distribution Acknowledgement:


    Dept. /
    Position

    Business
    Development
    Director

    Admin

    Sales &
    Marketing

    Design

    Production

    R&D

    Acknowledge
    ment
    Date

    Note: The details and the reason of change are documented in the Revision History state above and file at DCC.
    This procedure is a controlled document and authorized for use. When printed from this share drive, this
    document is uncontrolled. Before using a printed copy of this document, ensure that it is the same as the latest
    version on share drive.

    CSL TECHNOLOGIES (M) SDN BHD


    LRC TECH (M) SDN BHD
    CORRECTIVE & PREVENTIVE ACTIONS
    PROCEDURE

    1.0

    Ref. No.
    Revision No.
    Effective Date
    Page

    CS-P06

    00
    01/11/2010
    2 of 3

    PURPOSE
    The purpose of this procedure is to define a system to ensure that:
    (i)
    Root cause of non-conformity is promptly analyzed and effective Corrective Action is
    taken to prevent its recurrence.
    (ii)
    Root cause of potential non-conformity is promptly analyzed and effective
    Preventive Action is taken to prevent its occurrence and also for continual
    improvement activities.

    2.0

    SCOPE
    This procedure applies to internal audit, customers complaint (related to product / service
    quality management system), and any activities that could identify existing or potential NC.

    3.0

    DEFINITION
    MR = Management Representative
    NC = Non-Conformity
    CA = Corrective Action: Actions taken to prevent recurrence of existing NC
    PA = Preventive Action: Actions taken to prevent occurrence of potential NC
    CAR = Corrective Action Request
    PAR = Preventive Action Request

    THIS IS AN UNCONTROLLED COPY OF A CONTROLLED DOCUMENT PRINTED

    CSL TECHNOLOGIES (M) SDN BHD


    LRC TECH (M) SDN BHD
    CORRECTIVE & PREVENTIVE ACTIONS
    PROCEDURE
    4.0

    Ref. No.
    Revision No.
    Effective Date
    Page

    CS-P06

    00
    01/11/2010
    3 of 3

    PROCEDURE DETAILS

    Process Flow

    Description

    CAR / PAR issued for


    Identified NC / Potential NC

    Investigation

    Determine Action
    Plan

    Verification

    Solved /
    Improvement?
    YES

    Keep Records

    NO

    Documents /
    Ref.

    Personnel

    - NC or Potential NC as identified
    in Internal Audit or Customers
    Complaint, or any other activities.
    - Potential NC could be identified
    through analysis of factual data,
    trend or process monitoring.

    - NCR (CS-F11)

    - MR
    - Any other
    personnel that
    bring identified
    NC

    - MR assign appropriate personnel


    to investigate for the root cause of
    NC or Potential NC by:
    Interviewing relevant personnel
    Assess relevant records
    Review the cause(s)
    Other cause analysis tools

    - NCR (CS-F11)

    - MR &
    appropriate
    personnel

    - Based on result, personnel incharge shall evaluate the need for


    CA / PA / both, and propose
    appropriate action plan to address
    the NC or potential NC.
    - MR shall review & approve, as
    well as assign proper personnel
    and time frame for implementing
    the plan.

    - NCR (CS-F11)

    - Appointed
    Personnel

    - After the stated time frame, the


    CAR / PAR shall be returned for
    verification by Director / MR.
    - Effective CA / PA will be
    approved by Director / MR for
    closing the CAR / PAR.
    - Otherwise, action plan may be
    extended or investigation will be reconducted & a new CAR / PAR will
    be issued.

    - Verified NCR

    - Director / MR

    - Closed CAR / PAR should be


    kept, which will be presented &
    discussed in Management Review
    for Continual Improvement
    Program.

    - Closed NCR
    to be filed
    - Refer to
    Management
    Review

    - MR

    THIS IS AN UNCONTROLLED COPY OF A CONTROLLED DOCUMENT PRINTED

    - MR

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