Jagadeeswaran RESUME NEW

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Jagadeeswaran.

N No: 17,BharathiyarStreet,
[email protected] Near ( GMT ), Pallikaranai,
Chennai - 600100.
Mobile: +91 9746459668

Personal Skills
Comprehensive problem solving abilities to deal with people diplomatically, willingness to
learn, Team facilitator. Seeking a challenging position to utilize my skills in the Industry that offers
Professional growth while being resourceful.

Summary of Professional Expertise

Currently…. CADD Centre India Private Limited


Jan 07 to date Engineer – Customer Care.
Engineering System Division.

Job Responsibility: -
Site inspection, Installation, commissioning and maintenance of Oce, Canon High Speed Plotters
and Contex Scanner.

Briefly….

1. Pre Sale Support


• Preparing product Demonstration Support to Sales for the New Prospects.
• Providing Technical input to Sales Team

2. Pre Installation
Site Inspection
• Space allocation, Input power, Earth checking, Network setup.
• Operation System & Application Program Feasibility study.
• Collecting the ground details about Customers Nature of work, Volume of Plotting
to predict the Material consumption.

3. Installation
• Safely Moving the Machine into Installation site.
• Software Installation, Developer concentration adjustment
• Toner/ink filling, Priming, Media configuration adjustment
• 1:1 Scale correction, Pen thickness adjustment, Roll Configuration adjustments
• Making Test Plots, final quality check, finalizing the Installation.
• Providing Technical support to Junior Engineers.
4. Training to the User

• fundamentals of the plotter, Do’s and Don’t

• Calibration, Media Handling, Ink/Toner filling


• Drivers Installation
• Plotter Drivers configuration adjustment.

5. Post Installation Support


• Second Level detailed Training
• Monitoring the Performance of the Plotter
• Consumable consumption level monitoring
• Telephonic Support to user for correctable errors.
• Preparing sufficient stock (Spare) level.
• Quick Response time
• Preventive Maintenance in regular interval.
• First preference to high volume customer
• High Priority to corrective maintenance
• Regular up gradation of Firmware and latest patch
• Cost controlling in spares and consumables.
• Assigned as a roaming engineer for south region.

6. Feedback

• Collecting Feedback and suggestion form customer to improve the quality of


support.
• Exchanging complicated issues with seniors
• Periodical up gradation of technical knowledge
• Ensuring the Customer Satisfaction.

Plotter - Models Handled


A. Oce Plotter
1. Technical Document System – TDS (Monochrome)

• TDS300, TDS320, TDS400, TDS450, TDS600, TDS700, TDS860

2. Technical Color System -TCS

• TCS300, TCS400, TCS500


3. Wide format coping System

• 7050, 7051, 7055, TDS100


B. Canon Plotter
1. Image Prograf Series - iPF
• iPF710, iPF8000S, iPF8400W

C. Contex Scanner

• ChameleonG600, CrystalG600, MagnumXL54, CougarTX36,Puma, Panorama,


Premier, FSS models

Achievements:

 Winner of “Target achievement Award of 2007-2008.”


 Winner of “Target achievement Award of 2008-2009.”

Other Working Experience:

As a Part of my Curriculum Program...

1) Company Name : NARIURAN CONTROLS


Duration : July 04 to Dec 04
Area of training : Production
Exposure : PLC panel assembling, wiring and testing, soldering in
PCBs relay boards, Wiring for Machine in relay logic &
PLC logic.

2) Company Name : TUBE PRODUCT OF INDIA Pvt Ltd.


Duration : Jan 06 to Jun 06
Area of training : Electrical Maintains, Energy & Electronics Dept
Exposure : Faults finding & rectification in brake down Machine,
Energy conception, overall Manufacturing.

Summary of Qualifications

Name of the Degree/Diploma University/Board Year of passing


Diploma in Electronics & Murugappa Polytechnic College Oct - 2006
Communication Engineering Chennai
\

Personal Details:

Full Name : Jagadeeswaran.N


Father Name : G.Natesan

Date of Birth : 14 – Jun – 1987.

Current CTC : 2,00,000 per Annum

Location Criteria : willing to work in any Location

Time required to join : 30 days

Reason for change : Looking for Challenging Position

Gender : Male

Marital Status : Single

Driving License No : F/TN/022/027795/2005

Languages Known : Tamil, English & Malayalam

Nationality & Religion : Indian – Hindu

Reference

KV.Nagarajhan
Sr.Manager – Customer Care
CADD Centre India Private Limited.
Chennai - 600004
Email: [email protected]
Mobile: +91 9884046632
Phone: 044 24994678

I hereby given all the details are true to the best of knowledge.
Signature:
Jagadeeswaran.N
Dated: 11 – Dec – 2009.

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