BT Freelance XD7500 Userguide

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BT Freelance XD7500

User Guide
Welcome…
to your BT Freelance XD7500
digital cordless telephone and
answering machine

• Digital call clarity with up to 300m range outdoors and up to


50m indoors (in ideal conditions).
• Directory – lets you store up to 20 names and numbers for
easy dialling.
• Caller Display - lets you see who’s calling and your phone stores
details of the last 2 0 callers in a Calls list.1
• Digital answering machine with up to 15 minutes recording time.
• Play, repeat and delete your messages from almost any
other phone.
1 Requires subscription to a Caller Display service. A quarterly fee may be payable.
Section

This User Guide provides you with all the Got everything?
information you need to get the most • BT Freelance XD7500 handset
from your phone. • BT Freelance XD7500 answering
machine base
• 2 x NiMH AAA rechargeable batteries
You must first set up your phone before (already fitted)
you can use it. This doesn’t take long as it • Battery compartment cover
is easy to do. Just follow the simple • Mains power adaptor
instructions on the next few pages. (item code 040367)
• Telephone line cord
Need help?
If you have purchased a BT Freelance
If you have any problems setting up or using your BT Freelance
XD7500 multiple pack you will also
XD7500, contact the Helpline on Freephone 0800 218 2182*
have the following for each handset:
or email [email protected]
• BT Freelance XD7500 handset
Hearing aid? • BT Freelance XD7500 charger
Please note that the BT Freelance XD7500 works by sending radio
• Battery compartment cover
signals between the base and handset. These signals may
interfere with some hearing aids, causing a humming noise. • 2 x AAA NiMH rechargeable batteries
(already fitted)
*Calls made from within the UK mainland network are free.
Mobile and International call costs may vary. • Mains power adaptor for the charger
(item code 045667)
4 In this guide
Getting started To copy a redial number to the directory . . . 21
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 To delete a number from the redial list. . . . . 22
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 To delete the entire redial list . . . . . . . . . . . . 22
Set the date and time format . . . . . . . . . . . . 8 Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Set the date and time . . . . . . . . . . . . . . . . . . 9 Ringer volume on/off . . . . . . . . . . . . . . . . . . 23
Setting up the charger. . . . . . . . . . . . . . . . . . 10 Page the handset(s) . . . . . . . . . . . . . . . . . . . . 23
Making internal calls . . . . . . . . . . . . . . . . . . . 24
Getting to know your phone Receiving internal calls . . . . . . . . . . . . . . . . . 24
Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Transferring calls. . . . . . . . . . . . . . . . . . . . . . . 24
Handset display icons . . . . . . . . . . . . . . . . . . 12 3-Way conference calls . . . . . . . . . . . . . . . . . 25
Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Navigating the menus . . . . . . . . . . . . . . . . . . 14 Directory
Handset menu map . . . . . . . . . . . . . . . . . . . . 15 Store a number. . . . . . . . . . . . . . . . . . . . . . . . 26
Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Entering names . . . . . . . . . . . . . . . . . . . . . . . 26
Default settings table. . . . . . . . . . . . . . . . . . . 17 Dial/view a number . . . . . . . . . . . . . . . . . . . . 27
Edit a directory entry . . . . . . . . . . . . . . . . . . . 27
Using the phone Delete a directory entry. . . . . . . . . . . . . . . . . 28
Switch the handset on/off. . . . . . . . . . . . . . . 18 Delete all directory entries . . . . . . . . . . . . . . 28
Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Directory capacity . . . . . . . . . . . . . . . . . . . . . 29
Preparatory dialling . . . . . . . . . . . . . . . . . . . . 18
End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Handset settings
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . 18 Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 30
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 30
Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Handset tones on/off. . . . . . . . . . . . . . . . . . . 31
Make a call in handsfree . . . . . . . . . . . . . . . . 19 Handset name . . . . . . . . . . . . . . . . . . . . . . . . 32
Answer a call in handsfree. . . . . . . . . . . . . . . 20 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Switch to handsfree during a call . . . . . . . . . 20 Registering handsets . . . . . . . . . . . . . . . . . . . 33
Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . 34

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
In this guide 5

Base settings To playback a memo. . . . . . . . . . . . . . . . . . . . 48


Change PIN code . . . . . . . . . . . . . . . . . . . . . . 35 Memory full . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Recording time. . . . . . . . . . . . . . . . . . . . . . . . 48
Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 36 Answer delay . . . . . . . . . . . . . . . . . . . . . . . . . 49
Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 37 Remote access . . . . . . . . . . . . . . . . . . . . . . . . 50
Delete handset . . . . . . . . . . . . . . . . . . . . . . . . 37 Change security PIN code . . . . . . . . . . . . . . . 50
Switch answering machine on. . . . . . . . . . . . 50
Caller Display Check for messages . . . . . . . . . . . . . . . . . . . . 51
Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Remote access commands. . . . . . . . . . . . . . . 51
View/dial a number . . . . . . . . . . . . . . . . . . . . 38
To copy a Calls list number to the directory . 39 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Delete a number. . . . . . . . . . . . . . . . . . . . . . . 39
Delete the entire Calls list . . . . . . . . . . . . . . . 40 General information
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Answering machine Environmental . . . . . . . . . . . . . . . . . . . . . . . . 54
Switch on/off . . . . . . . . . . . . . . . . . . . . . . . . . 41 Product disposal instructions . . . . . . . . . . . . 55
Outgoing messages . . . . . . . . . . . . . . . . . . . . 42 Switchboard compatibility. . . . . . . . . . . . . . . 55
Answer and Record . . . . . . . . . . . . . . . . . . . . 42 Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . 55
Answer only . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Recall (R). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Select answer mode . . . . . . . . . . . . . . . . . . . . 43 Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Record your own outgoing message . . . . . . 43 How many telephones can you have? . . . . . 57
Play/check outgoing message. . . . . . . . . . . . 44 R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Reinstate pre-recorded outgoing messages 44
Playing messages via the handset. . . . . . . . . 45
Adjust volume for message playback . . . . . . 46
Delete all old messages . . . . . . . . . . . . . . . . . 46
Playing messages via the base . . . . . . . . . . . 46
To record a memo. . . . . . . . . . . . . . . . . . . . . . 47

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
6 Getting started
WARNING Location
Do not place your BT Freelance
XD7500 in the bathroom or other You need to place your BT Freelance XD7500 base within 2
humid areas.
metres of a mains power and telephone socket so that the
cables
Handset range will reach.
The BT Freelance XD7500 has a range
of 300 metres outdoors when there is Make sure it is at least 1 metre away from other electrical
a clear line of sight between the base appliances to avoid interference.
and the handset. Any obstruction
between the base and handset will Your BT Freelance XD7500 works by sending radio signals
reduce the range significantly. With
the base indoors and handset either between the handset and base. The strength of the signal
indoors or outdoors, the range will depends on where you site the base. Putting it as high as
normally be up to 50 metres. Thick possible ensures the best signal.
stone walls can severely affect the
range.

Signal strength
The symbol on your handset screen
Setting up
indicates when you are in range. When
you are out of range, the symbol
1. Plug the mains power cable into the power socket on the back
flashes, and the screen displays of the base and secure the cable behind the retaining clip.
SEARCHING. You should move closer to Plug the other end into the mains socket and switch on.
the base if this happens to ensure the
full functionality of your phone.

IMPORTANT
Do not connect the telephone line
until at least one of the handsets is
fully charged.
The base station must be plugged into
the mains power at all times.

Mains power cable

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Getting started 7

2. Batteries will come inserted in the battery compartment. Which socket?


Pull the plastic tag as instructed to activate the batteries. Power socket
Telephone line socket
3. Place the handset on the base to charge the batteries for
at least 16 hours. Talk/Standby time
Under ideal conditions, fully charged
The main handset is pre-registered to the base as Handset 1. handset batteries should give about 10
This is shown on the display. When the handset hours talk time or 100 hours standby
time on a single charge.
is fully charged the display shows the symbol.
Battery low warning
4. After 16 hours, connect the telephone line cord to the base If the symbol is flashing, you will
and plug the other end into the wall socket. need to recharge your handset before
using it.

Battery performance
To keep your batteries in the best
condition, leave the handset off the
base for a few hours at a time (after
the initial 16 hour charge).
New NiMH batteries do not reach full
capacity until they have been in
normal use for several days. Running
Telephone line cord the batteries right down at least once
a week will help them last as long
as possible.

IMPORTANT
Only use the power supply and
telephone line cord supplied with your
BT Freelance XD7500 otherwise the
telephone may not work.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
8 Getting started

The charge capacity of rechargeable Set the date and time format
batteries will reduce with time as they
wear out, so reducing the talk/standby 1. Press the Left soft key to open the main menu.
time of the handset. Eventually they
will need to be replaced. New batteries 2. Press or until the display shows HS SETTINGS and
can be obtained from the BT Freelance
Helpline 0800 218 2182.
press OK soft key. DATE & TIME is displayed, press the OK soft
key again.
Batteries and handset may become
warm during charging. This is normal.
3. DATE FORMAT is displayed, press the OK soft key and the
Your BT Freelance XD7500 uses the current format is displayed. Press or to change
24 hour clock.
between DD-MM-YY and MM-DD-YY. Press the OK soft key,
If you have more than one handset
registered to your base, you only need you will hear a confirmation tone.
to set the date and time on one
handset and the other handsets will be 4. Press and TIME FORMAT is displayed. Press the OK soft
automatically updated. key and the current format is displayed. Press or to
change between 24hr and 12hr. Press the OK soft key, you
will hear a confirmation tone.
5. Press and hold the soft key to return to standby.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Getting started 9

Set the date and time


1. Press the Left soft key to open the main menu.
2. Press or until the display shows HS SETTINGS and
press the OK soft key. DATE & TIME is displayed, press the OK
soft key again.
3. Press or until the display shows SET TIME and press
the OK soft key.
4. The current time setting is displayed, enter 2 digits for the hour
and 2 for the minute using the 24hr format (eg for 10.54pm,
press ) and press the OK soft key, you will
hear a confirmation tone.
5. Press and SET DATE is displayed.
Press the OK soft key.
6. The current date setting is displayed, enter 2 digits for the day,
2 for the month and 2 for the year using the dd-mm-yy
format (eg for 23rd May 2008 press
) and press the OK soft key, you will hear a
confirmation tone
7. Press and hold the soft key to return to standby.

Your BT Freelance XD7500 is now ready for use.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
10 Getting started

Under no circumstances use non- BT Freelance XD7500 multiple pack


rechargeable batteries. Only use
NiMH rechargeable batteries with a owners only
capacity of 600mAh or higher. Using
inappropriate batteries will invalidate
your guarantee and may damage the
Location
telephone. You need to place your BT Freelance XD7500 charger close
Helpline enough to a mains power socket so that the cable will reach.
If you are having any difficulties
setting up or using your BT Freelance Setting up the charger
XD7500, please call the BT
FreelanceHelpline on 0800 218 2182* 1. Plug the power adaptor cable into the underside of the
or email charger, plug the other end into the mains wall socket and
switch the power on.

Mains power cable

2. Batteries will come inserted in the battery compartment.


Pull the plastic tag as instructed to activate the batteries.
3. Place the handset on the charger and charge for at least
16 hours.

Your BT Freelance XD7500 multiple pack is now ready for


use.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Getting to know your phone 11

Handset
Display
With amber backlight.

Right soft key


Use with icons displayed above the key.

End call
Up/Calls list Press to end the call in progress, page 18.
Press to display the Calls list, page 38, Press and hold to turn the handset off,
and to move up menu options. page 18.
Use to increase the volume.
2
Left soft key Press to play and stop playback.
Use with icons displayed above the key.
5
Talk Press to delete the message.
Press to make and receive phone calls,
page 18. 6
Press to skip to the next message.
Down/Redial list
Press to display the Redial list, page 21 0
and to move down menu options. Press to insert a Pause in the number to be
dialled, page 26.
Use to decrease the volume.
#/
4 Press and hold to turn the
Press to replay the message ringer on/off, page 23.
or skip to the previous message.
Recall
*/
Press and hold to lock/unlock the keypad,
Used when connected to a switchboard/PBX,
and with some BT Calling Features.
page 23.

Handsfree
Press to activate handsfree
(loudspeaker) mode, page 19. Press to open the directory, page 26.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
12 Getting to know your phone

Handset display icons


These are the symbols you will see on your handset’s display.

Battery Answer machine Skip forward/backward


On – battery full On – answer machine on
Flashing – new message received Use when playing messages to
On – battery needs charging skip to previous/next message
Flashing – low battery Alarm New call
On – alarm set
Flashing – charging Flashing – alarm time reached Indicates a new call in the calls list
Handset Keypad lock
On – handset in use Clear
Flashing – incoming call Keypad lock on Mute/unmute a call.
Ringer Clears characters when in
Internal (top row) Ringer turned off entry screen.
On – internal Stops the alarm
call connected
Flashing – incoming internal Antenna
On – in range Back
call from another handset
Flashing – edge of range Return to previous menu
Int (bottom row)
Make an internal call Left/right OK
Characters off the display Confirm menu selection
Handsfree to the left/right
Handsfree on Menu
Up/down Open the main menu
Menu options exist above/below
those shown on the display
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Getting to know your phone 13

Base

Vol.-/Vol.+ Find <<Skip Skip>>


Adjust speaker volume Press to page/locate Repeat current message. Skip forward during
during playback. a handset. message playback.

Ans on/off Message display showing Delete Play


Switch answering number of messages and Delete messages Play messages.
machine on/off. answering machine status. during playback.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
14 Getting to know your phone

Navigating the menus


Your BT Freelance XD7500 handset features an easy to use
menu system. Have a look at the menu map on the next page.
When the handset is switched on and in standby:
1. Press the Left soft key to open the main menu and select
the function you want by pressing the or button.

Left soft key

Right soft key

Up and Down keys

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Getting to know your phone 15

Handset menu map

Ans Machine Calls List Directory BS Settings HS Settings Registration Reset


Play Message Store Number Add Base Ringer Date & Time
Delete All Delete View Ring Volume Alarm
Memo Delete All Edit Delete HS Ringer
Ans On/Off Details Delete Dial Mode Tones
Ans Settings Delete All Change PIN HS Name
Capacity Display
Auto Answer

Menu navigation
Press or to scroll through the menu options.
Press Left soft key OK to select an option.
Press Right soft key to go back to the previous display screen.
Press and hold Right soft key to return to the standby display screen.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
16 Getting to know your phone

The default PIN setting is 0000. Default


You can reset your BT Freelance XD7500 back to the default
settings.
This will not delete your directory entries.
1. Press the Left soft key to open the main menu.
2. Press or until the display shows RESET and press OK.
3. PIN? Is displayed, enter the PIN and press OK.
4. CONFIRM? is displayed, press OK.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Getting to know your phone 17

Default settings table

Handset Default Value Base Default Value


Redial List Empty System PIN (4-digit) 0000
Call List Empty Base Ringer Melody 2
External Ringer Melody Melody 1 Ringer Volume Volume 3
Internal Ringer Melody Melody 3 Dial Mode Tone
Ringer Volume Volume 5
Answer Machine Default Value
Earpiece Volume Volume 4
Answer Machine ON/OFF ON
Speaker Volume Volume 4
Answer Mode ANS & REC
Handset Name HANDSET
OGM Default OGM
Key Tone ON
Answer Delay 6 Rings
Low Battery Tone ON
Record Time 180 SEC
Out of Range Tone OFF
BS Screening ON
Ringer On/Off ON
Remote Access ON
Auto Answer On/Off ON
Remote Access PIN 0000
Date Format DD/MM/YY (4-digit)
Date 01/01/08
Time Format 24 hr
Time 00:00
Alarm OFF
Key Lock OFF

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
18 Using the phone
Call timer Switch the handset on/off
Your handset automatically displays
the duration of every external call. 1. Press and hold to switch the handset on and off.
The call time will remain on the
display until 2 seconds after the call
has ended.
Make a call
1. Press .
Enter the telephone number and the number is dialled.

Preparatory dialling
Use preparatory dialling to see and check the number on
the display before you dial out. The display can only show 12
Press Right soft key C to delete an
incorrect digit. digits at a time, if you enter a number with more than 12
digits, will be displayed to the left of the number to indicate
more digits.
If you have subscribed to a Caller 1. Enter the number first then press or to dial.
Display service, your caller’s number
will also be shown. If the number is
withheld the display will show
End a call
WITHHELD. If an exact number match is 1. Press or place the handset back on the base.
found in the Directory, the name will
be displayed instead of the number.
See page 38 for more information. Receiving calls
When you receive an incoming call, the telephone will ring and
Internal calls
When you receive an internal call, the the icon will flash. If the ringer is set to off, the phone will
calling handset number will be shown not ring but you will hear one short beep tone to alert you.
on the handset display.
1. If the handset is not in the base/charger, press or
to answer the call.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Using the phone 19

2. To turn the ringer off when receiving a call press the Right soft If two handsets are engaged on an
internal call and an external incoming
key C. The display will briefly show VOLUME OFF.
call is received, beeps will be emitted
at both internal handsets. The internal
Or call has to be ended before the
external call can be answered.
If the handset is on the base/charger, lift the handset to
answer the call.

Volume
Adjust the volume during a call: The earpiece volume can only be
changed when you are on a call.

To increase the volume


Press .

To decrease the volume


Press .

Handsfree
Handsfree Handsfree lets you talk to your caller
without holding the handset. It also
enables other people in the room to
Make a call in handsfree listen to your conversation over
the loudspeaker.
1. Dial the number then press .
2. Press to end the call.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
20 Using the phone

Answer a call in handsfree


When the phone rings:
1. Press and the call is transferred to the loudspeaker.

Switch to handsfree during a call


During a call:
1. Press the call is transferred to the loudspeaker.
2. Press to toggle between Handsfree and the handset.
3. Press to end the call.

Secrecy
During a call, you can talk to someone nearby without your
caller hearing.
1. Press Right soft key C. The display shows MUTE and your caller
cannot hear you.
2. Press Right soft key C again to return to your caller.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Using the phone 21

Redial If a redial number is stored in the


Directory, the caller’s name will be
Your BT Freelance XD7500 stores the details of the last 5 calls displayed instead of the number.
made into a redial list. Stored redial numbers can be up to If there are no redial numbers stored,
20 digits long. LIST EMPTY will be displayed.
If you dial the same number on more
1. Press to display the Redial list. than one occasion, only the most
recent call details will be stored, any
2. Press or to select any of the last 5 numbers called. previous occurrence will be deleted.

3. Press or to dial the number displayed.

To copy a redial number to the directory


1. Press to display the Redial list.
2. Press or to display the number you want and press
Left soft key to select.
3. STORE NUMBER is displayed, press Left soft key OK to select.
4. NAME is displayed. Enter a name using the keypad and press
Left soft key OK to confirm.
5. The number is displayed, press Left soft key OK to confirm.
6. Press or to select a ringtone to associate with the
name/number and press Left soft key OK to confirm. For help with entering names see
page 26.
7. Press Right soft key to return to standby.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
22 Using the phone

To delete a number from the redial list


1. Press to display the Redial list.
2. Press or to display the number to be deleted and
press Left soft key .
3. Press or to display DELETE and press Left soft key
OK to select.
4. Press Right soft key to return to standby.

To delete the entire redial list


1. Press to display the Redial list.
2. With any of the redial numbers displayed, press Left soft
key .
3. Press or to display DELETE ALL and press Left soft
key OK to select.
4. CONFIRM? is displayed, press Left soft key OK again
to confirm.
5. LIST EMPTY is displayed. Press Right soft key to return to
standby mode.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Using the phone 23

Keypad lock
You can lock the keypad to prevent accidentally dialling When the keypad is locked incoming
calls can still be answered. Once the
numbers while carrying the handset around.
call has ended, the keypad lock is
re-activated.
1. Press and hold for 1.5 seconds until the icon
is displayed. IMPORTANT
Emergency calls CANNOT be made
2. To unlock the keypad, press and hold again. when the keypad lock is on.

Ringer volume on/off


1. Press and hold for 1.5 seconds to switch the ringer on or off.
If you switch the ringer off, the icon will be displayed.

Page the handset(s)


You can alert handset users that they are wanted or locate a
missing handset.
1. Press on the base. The handset(s) will beep and You cannot answer the beeping
handset as you would a call.
display PAGING.
Stopping the beep at a handset stops
2. Press on the base again or press on the handset to the beep at that handset only.
stop the handset beeping.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
24 Using the phone

Making internal calls


If you only have two handsets you If you purchased a BT Freelance XD7500 multi-pack, you can
do not need to enter the handset
number to call. make internal calls between handsets.
1. Press the Right soft key and enter the number of the
handset you want to call. The other handset will ring and
display your handset number to let the handset user know
who is calling. When the other handset answers hold your
conversation as normal.
2. Press to end the call.

Receiving internal calls


When you receive an internal call, the calling handset number
If two handsets are engaged on an
internal call and an external incoming will be shown on the handset display.
call is received, beeps will be emitted
at both internal handsets. The internal 1. Press or to answer the call,
call has to be ended before the
external call can be answered.
Transferring calls
If using a BT Freelance XD7500 multi-pack, you can transfer
an external call to the other handset.
1. During an external call, press Left soft key .
2. INTERNAL will appear in the display, press the Left soft key OK
to confirm.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Using the phone 25

If you only have two handsets you


3. Enter the number of the handset you want to call. The other do not need to enter the handset
handset will ring and display your handset number to let the number to call.
handset user know who is calling. The external caller will be
put on hold.
4. When the other handset answers, press to transfer the call.

3-Way conference calls


If using a BT Freelance XD7500 multi-pack, you can hold a
3-way conference call with an external caller and the
other internal handset.
1. During an external call, press the Left soft key and
the display will show INTERNAL. Press the Left soft key OK
to confirm.
2. Enter the number of the other handset you wish to join the If you only have two handsets you
do not need to enter the handset
call. The other handset will ring. number to call.
3. The other handset answers the call by pressing .
4. Press and hold the key for 2 seconds, the display shows
CONFERENCE. The external call, and the two internal handsets
are all connected to the conference.
5. Any caller can leave the conference by pressing .

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
26 Directory
If there are no stored entries, LIST You can store up to 20 names and numbers in the directory of
EMPTY will be displayed. each of your BT Freelance XD7500 handsets for quick and
If you try to store a new entry and the easy dialling. Numbers can be up to 20 digits long. Directory
directory is full, you will hear an error
tone and FULL will be displayed. entries are stored alphabetically.
If the number you store has more than
11 digits, the display shows to the
Store a number
left of the number to indicate more 1. Press to open the directory. The first entry is displayed.
digits ahead.
2. Press Left soft key , ADD is displayed, press OK to select.
Insert a pause in a number
You may need to do this if you are 3. NAME is displayed, enter the name for the entry using the
connected to a switchboard. When
entering a number, usually after keypad and press OK to store.
entering the switchboard access code
(e.g. 9) press and hold until P 4. NUMBER is displayed, enter the number for the entry using the
appears in the display. keypad and press OK to save.
Writing tips 5. Press or to select a ringtone to associate with the
If you make a mistake, press
Right soft key C to delete the last name/number and press Left soft key OK to confirm.
character or digit.
6. Press Right soft key to return to standby.
Press repeatedly to enter the
following: SPACE – 1
Entering names
Press * repeatedly to enter the
following symbols: * ? / \ ( ) Use the keypad to enter the letters shown on the buttons,
Press repeatedly to enter the e.g. to store DAN:
following symbols: # ' , - . &
1. Press once to enter D.
If the next letter is on the same button
that you have just pressed, wait until 2. Press once to enter A.
the cursor moves to the right before
trying to enter it. 3. Press twice to enter N.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Directory 27

Dial/view a number
1. Press to open the directory. The first entry is displayed. Searching for a name
Example: To search for Jaime, press
2. Press or to scroll through the directory to the entry once to display the first entry
beginning with J, then use and
you want. to scroll to Jaime.
Or, search alphabetically, using the keypad to enter the first
letter of the name you want, then scroll to the exact entry
using the or buttons.
3. Press Left soft key , then to display VIEW and press OK
to confirm.
4. The selected entry will be displayed ready to be dialled out.
Press or to dial.

Edit a directory entry


1. Press to open the directory. The first entry is displayed.
2. Press or to scroll through the directory to the entry
you want.
3. Press Left soft key , then or to display EDIT and
press OK to select.
4. The stored name is displayed followed by a flashing cursor. Edit See page 26 for help with
entering names.
the name using the Right soft key C to delete incorrect
characters and enter new ones using the keypad, then press OK.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
28 Directory

5. The number is displayed followed by a flashing cursor. Edit the


number using the Right soft key C to delete incorrect digits
and enter new ones using the keypad, then press OK to save.
6. The current ringtone is played and displayed. Use or
to choose a new ringtone if required and press OK.
7. Press to return to standby mode.
If you have purchased a BT Freelance
XD7500 multiple pack, entries are only
deleted on the handset you are using.
Delete a directory entry
1. Press to open the directory. The first entry is displayed.
2. Press or to scroll through the directory to the entry
you want.
3. Press Left soft key then or to display DELETE and
press OK to select.
4. Press to return to standby mode.

Delete all directory entries


1. Press to open the directory. The first entry is displayed.
2. Press the Left soft key then or to display DELETE
ALL.
3. Press OK and CONFIRM? is displayed. Press OK and LIST
EMPTY is displayed.
4. Press to return to standby mode.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Directory 29

Directory capacity
1. Press to open the directory. The first entry is displayed.
2. Press the Left soft key then to display CAPACITY.
3. Press OK and the number of entries used out of 20
is displayed.
4. Press to return to standby mode.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
30 Handset settings
Ringer melody
There are 10 different ringer melodies to choose from for both
internal and external calls.
1. Press the Left soft key to open the main menu.
2. Press or until the display shows HS SETTINGS
and press OK.
3. Press or until RINGER is displayed and press OK.
4. Press or to select INT RING or EXT RING and
press OK.
5. The current ringtone is played, use or to listen to the
alternatives and press OK to confirm your choice.
6. Press and hold to return to standby.

Ringer volume
You can also turn the ringer off by There are 5 volume levels and Ringer Off to choose from.
pressing, and holding, the key.
1. Press the Left soft key to open the main menu.
2. Press or until the display shows HS SETTINGS and
press OK.
3. Press or until RINGER is displayed, press OK to select.
4. Press or until RING VOLUME is displayed, press OK
to select.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Handset settings 31

5. The current ringtone is played at the current volume setting.


Press or to listen to new volume levels or off, press
OK to store.
6. Press and hold to return to standby.

Handset tones on/off


Your BT Freelance XD7500 has a series of tones designed to
alert you to certain situations. A tone will sound: when the
battery is low; when you move out of range of the base and
there is no coverage; to confirm each button press (key
beeps). You can switch the handset tones on or off.
1. Press the Left soft key to open the main menu.
2. Press or until the display shows HS SETTINGS
and press OK.
3. Press or until TONES is displayed, press OK to select.
4. Press or to select the tone you want and press OK
to select.
5. Press or to display either ON or OFF and press OK
to confirm.
6. You hear a confirmation tone.
7. Press and hold to return to standby.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
32 Handset settings

Handset name
You can give each handset a name up to a maximum of
11 characters, for example KITCHEN. It will still display
its number.
1. Press the Left soft key to open the main menu.
2. Press or until the display shows HS SETTINGS and
press OK.
3. Press or until HS NAME is displayed, press OK
to select.
4. Press C to delete characters and use the keypad to enter the
name you want, then press OK to confirm.
5. Press and hold to return to standby.

Display
You can choose to display the handset name or the time in the
standby screen.
1. Press the Left soft key to open the main menu.
2. Press or until the display shows HS SETTINGS and
press OK.
3. Press or until DISPLAY is displayed, press OK
to select.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Handset settings 33

4. Press or to select TIME or HANDSET NAME, then press


OK to confirm.
5. Press and hold to return to standby.

Registering handsets
If you have purchased a multi pack, the handsets in these
packs are already pre-registered to the main base.
1. Press the Left soft key then or until
REGISTRATION is displayed, then press OK.
2. PIN? is displayed. Enter the base PIN (original setting 0000)
and press OK.
3. The handset will display SEARCHING, press and hold the
button on the base.
5. The handset will temporarily display REGISTERED then will
display HANDSET and will be automatically assigned the next
handset number.

Alarm
1. Press the Left soft key to open the main menu.
2. Press or until the display shows HS SETTINGS and
press OK.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
34 Handset settings

Use any key to disable the alarm when 3. Press until ALARM is displayed and press OK to select.
it is activated. If SNOOZE has been
turned on pressing any key will turn 4. Press or to select ON or OFF and press OK.
the alarm off for 7 minutes.
5. If you select ON you should now enter the time in 24hr format,
i.e. for 07.30am enter , and press OK.
6. SNOOZE is now displayed. If you want to change your snooze
selection, press OK then select ON or OFF using or
and press OK to confirm.
7. Press and hold to return to standby.

Auto answer
If auto answer is on you can answer a call by taking the
handset out of the base, you do not have to push the
button or to take the call.
1. Press the Left soft key to open the main menu.
2. Press or until the display shows HS SETTINGS and
press OK.
3. Press or until AUTO ANSWER is displayed and
press OK.
4. Press or to select ON or OFF and press OK.
5. Press and hold to return to standby.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Base settings 35

Change PIN code The default PIN setting is 0000.


If you change your PIN, keep a note of
Your System PIN can help prevent unauthorised users from the new number by writing it in the
changing the settings on your phone. space provided on page 56.

1. Press the Left soft key to open the main menu.


2. Press or until the display shows BS SETTINGS
and press OK.
3. Press or until CHANGE PIN is displayed, press OK to
select. ENTER PIN? is displayed.
4. Enter the existing PIN code using the keypad and press OK.
NEW PIN? is displayed.
5. Enter a new 4 digit PIN code using the keypad and press OK.
CONFIRM? is displayed.
6. Re-enter the new PIN code and press OK. You hear a
confirmation tone.
7. Press and hold to return to standby.

Dial mode
Your BT Freelance XD7500 is pre-set to tone dialling (DTMF). Tone is the default setting for
the UK. You should only have
You can set the dial mode to pulse dialling if your to change this if connected to
switchboard requires. a switchboard that requires
Pulse dialling.
1. Press the Left soft key to open the main menu.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
36 Base settings

2. Press or until the display shows BS SETTINGS


and press OK.
3. Press or until the display shows DIAL MODE and
press OK to select.
4. Press or to display either TONE or PULSE and press
OK. You hear a confirmation tone.
5. Press and hold to return to standby.

Ringer melody
There are 5 different ringer melodies to choose from.
1. Press the Left soft key to open the main menu.
2. Press or until the display shows BS SETTINGS and
press OK.
3. BASE RINGER is displayed, press OK to select and the current
ringtone is played.
4. Press or to listen to the available ringtones and press
OK to select.
5. Press and hold to return to standby.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Base settings 37

Ringer volume
There are 5 volume levels and ringer off to choose from.
1. Press the Left soft key to open the main menu.
2. Press or until the display shows BS SETTINGS and
press OK.
3. Press to display RING VOLUME and press OK, the current
ringtone is played.
4. Press or to listen to the volume settings or VOLUME
OFF, press OK to select.
5. Press and hold to return to standby.

Delete handset
1. Press the Left soft key to open the main menu. You cannot delete the handset you are
using to carry out this action.
2. Press or until the display shows BS SETTINGS and
press OK.
3. Press or to display DELETE HS and press OK.
4. PIN? is displayed, enter the PIN and press OK.
5. Press or to select the handset you wish to delete and
press OK.
6. Press and hold to return to standby.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
38 Caller Display
IMPORTANT Caller Display
To use Caller Display you must first
subscribe to your network provider’s If you subscribe to Caller Display, you can see your caller’s
Caller Display service. A quarterly fee
may be payable.
number (provided it is not withheld) on your handset display
before you answer the call.
For more information on BT Calling
Features, call BT free on 0800 800
If you have stored a name for the calling number in your
150.
handset directory, the name will be displayed instead.
If the caller has withheld their number
the display shows WITHHELD.
If a call is received from an Calls list
international number INTERNATIONA
is displayed. When a call is not answered or is picked up by the answering
machine, the display shows NEW CALLS and your caller’s
telephone number will be stored in the Calls list. The Calls list
holds up to 10 missed calls.
When the Calls list is full, the oldest call will be replaced by a
new call, the most recent call will always be at the top of the
list. If a caller rings again their number will move to the top of
the list.

View/dial a number

If a number is stored in the Directory, 1. Press , the most recent missed call is displayed.
the caller’s name will be displayed Press or to scroll through the Calls list.
instead of the number.
If there are no Calls list numbers 2. Press or to dial the number displayed.
stored, LIST EMPTY will be displayed.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Caller Display 39

To copy a Calls list number to the directory


1. Press to display the Calls list, then press or to
the entry you want and press to select.
2. STORE NUMBER is displayed, press OK.
3. NAME is displayed. Enter a name using the keypad and press
OK to confirm.
4. The number is displayed, press OK to confirm.
5. Ringtone MELODY 1 is played, press or to choose a
ringtone to associate with the directory entry. Press OK.
6. Press and hold to return to standby mode.

Delete a number
1. Press to display the Calls list, then press or to
the entry you want and press to select.
2. Press to display DELETE and press OK to select.
3. Press and hold to return to standby mode.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
40 Caller Display

Delete the entire Calls list


1. Press to display the Calls list and press .
2. Press or to display DELETE ALL and press
OK to select.
3. DELETE LIST? is displayed, press OK again to confirm.
4. LIST EMPTY is displayed. Press and hold to return
to standby mode.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Answering machine 41

Your BT Freelance XD7500 can digitally record up to 15


minutes of messages. Each message can be up to a maximum
of 3 minutes long.
You can operate your BT Freelance XD7500 from:

I the handset

I the base

I remotely from any external Touchtone™ telephone.


Your BT Freelance XD7500 comes with two pre-recorded
outgoing messages, one for Answer and Record mode
and one for Answer Only mode. You can also record your
own outgoing message.
Your BT Freelance XD7500 gives clear voice prompts to help
you when using the answering machine.

Switch on/off
When first connected to the mains power, your BT Freelance
XD7500 is set to ON and Answer and Record.
When set to on, the icon is displayed.
1. Press the Left soft key , the display shows ANS MACHINE,
press OK.
2. Press or until ANS ON/OFF is displayed and press
OK to select.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
42 Answering machine

If you have not already set the date 3. Press or to select ON or OFF, then press OK
and time, you will need to do this so
to confirm
that you will know when each message
was received, see pages 8-9.
4. Press and hold to return to standby mode.
Call Screening
When a caller is leaving a message
SCREENING? appears on the display.
Outgoing messages
Pressing OK allows you to monitor the
message being left without the caller This is the message your caller hears when the answering
hearing you.
machine picks up their call. Your BT Freelance XD7500 comes
You can then press to accept the call
with two pre-recorded outgoing messages to choose from.
or to stop monitoring.
You can also record your own outgoing messages.

Answer and Record


This allows your caller to leave a message for you. The pre-
recorded message is “Hello, your call cannot be taken at the
moment, so please leave your message after the tone.”

Answer Only
This does not allow your caller to leave a message.
The pre-recorded message is “Hello, your call cannot be taken
at the moment, and you cannot leave a message, so please
call later.”

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Answering machine 43

Select answer mode


1. Press the Left soft key , the display shows ANS MACHINE,
press OK.
2. Press or until ANS SETTINGS is displayed and press
OK to select.
3. The display shows ANS MODE, press OK.
4. Press or to select ANS & REC or ANSWER ONLY and
press OK to confirm.
5. Press and hold to return to standby.

Record your own outgoing message


1. Press the Left soft key , the display shows ANS MACHINE, Your message can be up to 2 minutes
press OK. long. It replaces the pre-recorded
outgoing message, but you can
2. Press or until ANS SETTINGS is displayed and press reinstate this later if you wish.
OK to select.
3. Press to display OUTGOING MSG and press OK.
4. Press or to select ANS & REC or ANSWER ONLY and
press OK.
5. Press or to RECORD MSG and press OK to record
your message.
6. The display shows RECORDING, press OK when complete and
your message will be played back.
7. Press and hold to return to standby.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
44 Answering machine

Play/check outgoing message


1. Press the Left soft key , the display shows ANS MACHINE,
press OK.
2. Press or until ANS SETTINGS is displayed and press
OK to select.
3. Press to display OUTGOING MSG and press OK.
4. Press or to select ANS & REC or ANSWER ONLY and
press OK.
5. PLAY MESSAGE is displayed, press OK to listen to the message.
The display will show PLAYING MSG.
6. Press and hold to return to standby.

Reinstate pre-recorded outgoing messages


This means deleting your own 1. Press the Left soft key , the display shows ANS MACHINE,
recorded outgoing message. press OK.
2. Press or until ANS SETTINGS is displayed and press
OK to select.
3. Press to display OUTGOING MSG and press OK.
4. Press or to select ANS & REC or ANSWER ONLY and
press OK.
5. PLAY MESSAGE is displayed, press OK and as soon as the
message starts press C.
6. Press and hold to return to standby.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Answering machine 45

Message playback
When you have new messages stored on your BT Freelance
XD7500 answering machine the icon will flash in
the display.

Playing messages via the handset


1. Press the Left soft key , the display shows ANS MACHINE,
press OK.
2. PLAY MESSAGE is displayed, press OK to start playback. The
machine announces, “You have (n) new messages”, and your
new messages are played back.
The machine then announces, “You have (n) old messages”,
and any old messages are played back. New messages will
always be played back first.
During playback, you can choose any of the following options:
Press to stop playback.
Press to replay the current message.
Press again to go to the start of the previous message.
Press to skip to the next message.
Press to delete the current message.
3. Press and hold at any time to return to standby mode.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
46 Answering machine

Adjust volume for message playback


1. During message playback, press or , until you reach
the required level.

Delete all old messages


1. Press the Left soft key , the display shows ANS MACHINE,
press OK.
2. Scroll to DELETE ALL and press OK.
3. CONFIRM? appears. Press OK to confirm.
LIST EMPTY is displayed.
4. Press and hold to return to standby mode.

Playing messages via the base

Switch on/off
1. Press .

Playing messages
1. Press .

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Answering machine 47

During playback:
press once to repeat current message, twice to play
previous message.

press to play next message.

press to delete current message.

Adjust volume
1. Press or to increase or decrease the volume.

To record a memo
1. Press the Left soft key , the display shows ANS MACHINE,
press OK.
2. Scroll or to MEMO and press OK.
3. The display shows RECORDING and you can leave a message.
Press OK when you have finished recording the memo.
4. Press and hold to return to standby mode.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
48 Answering machine

To playback a memo
A memo is played back as any other recorded message, see
page 45 and 46.

Memory full
If the memory becomes full when a caller is leaving a message
the machine announces “Memory full, thank you for calling”
and hangs up.
When the memory is full, your answering machine will
Time Saver automatically switch to Answer Only mode. You must delete
Time Saver can save you the cost of a
call when you want to ring in to find
messages to allow for more messages to be recorded,
out if you have new messages. see previous page for instructions.
If your answering machine answers
after 2 rings, you have new messages.
If you have no new messages it will Recording time
answer after 6 rings.
Recording time allows you to set the amount of time that can
So if you hear a third ring, you can
hang up before you are connected, be allocated to an incoming message. The default is 180
saving you the cost of a call. seconds (3 minutes). You can change this to 60 or 120
seconds, or Unlimited. When the allocated time is reached
your BT Freelance XD7500 will announce "Thank you for
calling" and then hang up.
1. Press the Left soft key , the display shows ANS MACHINE,
press OK.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Answering machine 49

2. Press or until ANS SETTINGS is displayed and press Keep a note of your remote access
code by writing it in the space
OK to select.
provided on page 56.
3. Press or to display RECORD TIME and press OK. The default PIN setting is 0000.

4. Press or to select 60 SEC, 120 SEC, 180 SEC


or UNLIMITED and press OK.
5. Press and hold to return to standby.

Answer delay
Answer delay sets the number of times your BT Freelance
XD7500 will ring before the answering machine picks up your
call. The default setting is 6 rings. You can change this setting
to 2, 4 or 8 rings or to time saver mode.
1. Press the Left soft key , the display shows ANS MACHINE,
press OK.
2. Press or until ANS SETTINGS is displayed and
press OK to select.
3. Press or to display ANSWER DELAY and press OK.
4. Press or to select 2 RINGS, 4 RINGS, 6 RINGS,
8 RINGS or TIME SAVER and press OK.
5. Press and hold to return to standby.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
50 Answering machine

If you enter the incorrect PIN code, Remote access


you will hear “Incorrect security code”.
You have two chances to enter the You can operate your answering machine remotely from any
correct remote access security code
before your BT Freelance XD7500
Touchtone™ phone by calling your BT Freelance XD7500 and
hangs up. entering a 4-digit security code.

Change security PIN code


Time saver
If you have set the answer delay to
1. Press the Left soft key , the display shows ANS MACHINE,
Time Saver, your answering machine press OK.
will answer after 2 rings
if you have new messages. If you do 2. Press or until ANS SETTINGS is displayed and press
not have new messages it will answer OK to select.
after 6 rings. This enables you to hang
up if you hear more than 2 rings 3. Press or to display CHANGE PIN and press OK.
before you are connected, saving you
the cost of a call. See Answer delay,
4. PIN? is displayed, enter the current PIN and press OK.
page 49.
5. NEW PIN? is displayed, enter your new PIN and press OK.
If you do not press any button for Re-enter when the display shows CONFIRM? and press OK.
4 seconds, your BT Freelance XD7500
hangs up. 6. Press and hold to return to standby.

Switch answering machine on


If you forget to switch on your answering machine, you can do
it from another phone.
1. Dial your phone number and after 20 rings your BT Freelance
XD7500 will answer. When the message starts press and you
will hear, “Please enter your security code”. Enter your 4-digit
code.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Answering machine 51

2. Press to switch the answer machine on.

Check for messages


1. Dial your phone number. When you hear your outgoing message,
press
* . You will hear, “Please enter your security code”.
2. Enter your 4-digit code and your machine announces
"You have (n) new messages". The new messages are
then automatically played back to you.

Remote access commands


When you have accessed your answering machine, you
can operate it using the keypad numbers on the phone
you are using.
The commands are:

1 Play remote access menu


2 Play/Stop all messages
4 Repeat/Skip back to previous message
5 Delete current message
6 Skip forward to next message
7 Turn answer machine on
9 Turn answer machine off

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
52 Help
If you experience any problems, please call the Helpline on 0800 218 2182* or
email [email protected]

Handset not registering?


Is SEARCHING displayed on the handset?
Check that the base is plugged into the mains power and switched on.
Check that there are charged batteries in the handset and that they are fitted correctly.

Forgotten your PIN number


Try entering the default PIN = 0000. If you have changed the number and cannot remember it,
contact the BT FreelanceHelpline on 0800 218 2182* or email [email protected]

No display
Check that the handset batteries are charged and correctly fitted.
If necessary, replace the batteries.

Nothing happens when you press any button


Is the icon displayed? If so, the key lock is on, press and hold for 1.5 seconds to
unlock the keypad.

No connection between handset and base


You may be out of range, is the icon flashing? If so, move closer to the base.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Help 53

Handset is not charging properly


Make sure the handset is placed properly on the base/charger. When charging, the battery
symbol is shown filling up.
Clean the charging contacts with a soft, slightly damp (not wet) cloth.

Handset does not ring


Check that the batteries are inserted correctly.
Check that the handset ringer has not been switched off, see page 23.

Your caller cannot hear you


Check to see if you have the handset on MUTE. If so, secrecy is switched on. Press the soft key C
to speak to your caller again.

Incoming caller’s number is not displayed even though you have Caller Display
Caller has to allow their number to be sent. It has been withheld or is unavailable.
IMPORTANT
The BT Freelance XD7500 cordless telephone is not designed for making emergency telephone
calls when the power fails.
This product is intended for connection to analogue public switched telephone networks and
private switchboards in the United Kingdom.
54 General information
Safety information Cleaning

Only use the power supply supplied with your Simply clean the handset and base with a damp (not
BT Freelance XD7500. Using an unauthorised power wet) cloth, or an anti-static wipe. Never use
supply will invalidate your guarantee and may damage household polish as this will damage the product.
the telephone. Never use a dry cloth as this may cause a static shock.

Only use the telephone line cord supplied with your Environmental
BT Freelance XD7500, otherwise your telephone may
not work correctly. Do not expose to direct sunlight.

For the handset, use only AAA Nickel Metal Hydride The BT Freelance XD7500 handset may become warm
(NiMH) rechargeable batteries with a minimum when the batteries are being recharged. This is
capacity of 600mAh. Never use other batteries or normal. We recommend that you do not place the
conventional alkaline batteries as this could lead to a product on antique/veneered wood to avoid damage.
short circuit or destroy the battery casing. Do not stand your product on carpets or other
If the keylock is switched on, it is NOT possible to surfaces which generate fibres or place it in locations
make calls, including emergency numbers (999/112). preventing the free flow of air over its surfaces.

Do not open the handset (except to replace the Do not submerge any part of your product in water
handset batteries). This could expose you to high and do not use it in damp or humid conditions, such
voltages or other risks. as bathrooms.

Radio signals transmitted between the handset and Do not expose your product to fire, explosive or other
base may cause interference to hearing aids. hazardous conditions.

It is recommended that advice from a qualified expert There is a slight chance your phone could be damaged
be sought before using this product in the vicinity of by an electrical storm.
emergency/intensive care medical equipment. We recommend that you unplug the power and
It is recommended that if you have a pacemaker fitted telephone line cord during an electrical storm.
you check with a medical expert before using this
product.
Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals. Please dispose of batteries as instructed.

IfIf you
you experience
experience any
any problems,
problems, please
please call
call the
the Helpline
Helpline on
on Freephone
Freephone 0800
0800 218
218 2182*
2182* or
or email
email [email protected]
[email protected]
General information 55

Product disposal instructions Connecting to a switchboard


The symbol shown here and on the product
Switchboard compatibility
means that the product is classed as Electrical or
Electronic Equipment and should not be disposed This telephone may be connected to most types of
with other household or commercial waste at the switchboard, however in the event of any difficulties,
end of its working life. consult your switchboard Service Provider.
The Waste of Electrical and Electronic Equipment
Dialling mode
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and Your BT Freelance XD7500 is set to DTMF (Tone)
recycling techniques to minimise the impact on the dialling. Some switchboards may require Pulse
environment, treat any hazardous substances and dialling. To change the dialling mode, see Dial mode
avoid the increasing landfill. page 35.

Product disposal instructions for residential users Recall (R)


When you have no further use for it, please remove Recall is used when connected to certain
any batteries and dispose of them and the product as switchboards/PBXs and some BT Calling Features, or
per your local authority’s recycling processes. For those services available via your network provider.
more information please contact your local authority
or the retailer where the product was purchased. Guarantee
Your BT Freelance XD7500 is guaranteed for a period
Product disposal instructions for business users
of 12 months from the date of purchase. Subject to
Business users should contact their suppliers and the terms listed below, the guarantee will provide for
check the terms and conditions of the purchase the repair of, or at BT’s or its agent’s discretion the
contract and ensure that this product is not mixed option to replace the BT Freelance XD7500, or any
with other commercial waste for disposal. component thereof, (other than batteries), which is
identified as faulty or below standard, or as a result of
inferior workmanship or materials. Products over 28
days old from the date of purchase may be replaced
with a refurbished or repaired product.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
56 General information

The conditions of this guarantee are: Returning your phone


The guarantee shall only apply to defects that occur If the Helpline is unable to remedy your problem they
within the 12 month guarantee period. will ask you to return the product. Where possible,
pack the product in its original packaging. Please
Proof of purchase is required.
remember to include all parts, including the line cords,
The equipment is returned to BT or its agent power supply units and the original batteries. (Please
as instructed. note that we cannot take responsibility for goods
damaged in transit.) Please obtain and keep proof of
This guarantee does not cover any faults or defects
posting from the Post Office, or your preferred carrier.
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
Additional/Replacement Items
attempt at adjustment or repair other than through
approved agents. For a full range of replacement items for the
BT Freelance XD7500 range please call 0800
This guarantee does not affect your statutory rights.
218 2182*.
Within the 12 month guarantee period:
For your records
If you experience difficulty using the product, prior to
Date of purchase:
returning your product, please read the Help section
beginning on page 52 or contact the BT Place of purchase:
FreelanceHelpdesk for assistance on 0800 218 2182*
For guarantee purposes, proof of purchase is required,
or email [email protected].
so please keep your receipt.
In the unlikely event of a defect occurring, please
follow the Helplines’ instructions for replacement
or repair. Enter your system PIN here:
[ / / / ]
Outside of the 12 month guarantee period:
Enter your security PIN code here:
If your product needs repair after the guarantee
period has ended, the repair must meet the approval [ / / / ]
requirements for connection to the telephone
network. We suggest that you call our recommended
repair agents on 0870 240 5029.

If you
If you
experience
experience
anyany
problems,
problems,
please
please
callcall
thethe
Helpline
Helpline
on Freephone
on Freephone
0800
0800
218218
2182
2182*
or email
or email
[email protected]
[email protected]
General information 57

Technical information Additional handsets


The BT Freelance XD7500 is NOT GAP compatible. You
How many telephones can you have? can only register BT Freelance XD7500 handsets to
All items of equipment have a Ringer Equivalence your
Number (REN) which is used to calculate the number BT Freelance XD7500 base station.
of items that may be connected to any one telephone R&TTE
line. The BT Freelance XD7500 has a total REN of 1,
i.e. for a base and up to 4 handsets. Any other This product is intended for use within the UK for
instrument provided by BT may be assumed to have a connection to the public telephone network and
REN of 1 unless stated otherwise. compatible switchboards.

A total REN of 4 is allowed per telephone line. If the This equipment complies with the essential
total REN of 4 is exceeded, the telephone may not requirements for the Radio Equipment and
ring. With different telephone types there is no Telecommunications Terminal Equipment Directive
guarantee of ringing, even when the REN is less (1999/5/EC).
than 4. If you would like a copy of the Declaration
WARNING of Conformity please visit:
[email protected]
Only use the approved power supply, item code
040367 for the main base and 045667 for the
additional handset charger.
Only use approved AAA NiMH rechargeable batteries.
Do not immerse batteries in water or throw them
into a fire, or dispose of them with ordinary
domestic refuse. Please dispose of batteries
as instructed.
BT accepts no responsibility for damage caused
to your BT Freelance XD7500 by using any other types
of batteries.
Caution: there is a risk of explosion if the batteries
are replaced by an incorrect type.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
Offices worldwide
The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.

© British Telecommunications plc 2008.


Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.

Designed and produced by The Art & Design Partnership Ltd.


Printed in China.

BT Freelance XD7500 (07/08) Issue 1

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