Lovely Professional University, Punjab

Course Code Course Title Course Planner Lectures Tutorials Practicals Credits
MEC310 QUALITY ENGINEERING 12813::Sachin Kapur 3.0 0.0 0.0 3.0
Course Category Courses with numerical and conceptual focus
TextBooks
Sr No Title Author Edition Year Publisher Name
T-1 Quality Control A.K. Bewoor 1st Wiley-India, New Delhi
T-2 Statistical Quality Control Grant E L and
Leavenworth R S
6th 2000 Mc graw Hill
Reference Books
Sr No Title Author Edition Year Publisher Name
R-1 Fundamentals of Quality Control and
Improvement
Amitav Mitra 1st Pearson Education
R-2 SPC: Concepts, Methodologies and
Tools
A. Zaidi 1st 1995 Prentice Hall of India
R-3 Total Quality Management Besterfield Dale H 1st 2003 Pearson Education
R-4 Jurans Planning and Analysis for
Enterprise Quality
Frank M.Gryna Richard C
H Chua Joseph A DeFeo
5th Tata McGraw Hill
Other Reading
Sr No Journals articles as Compulsary reading (specific articles, complete reference)
OR-1 Pareto Analysis of critical success factors of Total Quality Management , G Karuppusami,www.emeraldinsight.com/094-478X.htm ,
Relevant Websites
Sr No (Web address) (only if relevant to the course) Salient Features
RW-1 www.nptel.iitm.ac.in Course video, Course material by IITs and IISc professors
RW-2 http://www.isixsigma.com/library/content/c031008a.asp Total Quality Management
RW-3 http://www.pathmaker.com/resources/tools For control charts and Cause and Effect diagram
RW-4 www.asq.org American Society for Quality . Mentions various quality control tools
LTP week distribution: (LTP Weeks)
Weeks before MTE 7
Weeks After MTE 6
Week
Number
Lecture
Number
Broad Topic(Sub Topic) Chapters/Sections
of Text/reference
books
Other Readings,
Relevant
Websites, Audio
Visual Aids,
software and
Virtual Labs
Lecture Description Learning Outcomes Pedagogical Tool
Demonstration/ Case
Study / Images /
animation / ppt etc.
Planned
Week 1 Lecture 1 Quality Basics(Definitions of
Quality)
T-1:Ch 1 Reference
1.3
Versatile definition of
quality
Quality definition Discussion
Quality Basics(Quality
Characteristics)
T-1:Ch 1 Reference
1.4
Level of a product or
service
Functional
characteristics of
product or service
Discussion
Lecture 2 Quality Basics(Quality measures) T-1:Ch 1 Reference
1.5
Quality common areas of
society
Quality measure
Quality Basics(Dimensions of
quality)
T-1:Ch 1 Page 1.6 Dimensions of quality
product
Quality for a service
Quality Basics(Customer and
quality)
T-1:Ch 1 Reference
1.7
Customer and quality
approach
Customer Satisfaction
Lecture 3 Quality Basics(Elements of
quality)
T-1:Ch 1 Reference
1.8
Elements of quality Quality building in a
product
Quality Basics(Consequences of
poor quality)
T-1:Ch 1 Reference
1.9
Consequences of poor
quality or service
Cost of poor quality
Quality Basics(Quality Warranties) T-1:Ch 1 Reference
1.10
Quality Warranty Quality Warranty
aspects
Quality Basics(Result of good
quality)
T-1:Ch 1 Reference
1.11
Result of good quality Quality benefits
Week 2 Lecture 4 Quality processes and Cost of
Quality(Quality improvement
process)
T-1:Ch 3 Reference
3.3
Process of
quality improvement
Quality improvement
process
Quality processes and Cost of
Quality(Quality planning process)
T-1:Ch 3 Reference
3.4
Planning process Quality Planning steps PPT
Quality processes and Cost of
Quality(Quality control process)
T-1:Ch 3 Reference
3.5
Quality control process Jurans Triology PPT
Lecture 5 Quality processes and Cost of
Quality(Relationship between
customer and business)
T-1:Ch 4 Reference
4.1
Customer requirements
and business
Driving of business by
customer
Cases study
Detailed Plan For Lectures
Spill Over 2
Week 2 Lecture 5 Quality processes and Cost of
Quality(Value)
T-1:Ch 4 Reference
4.2
Definition value 4 Types of product
values
Quality processes and Cost of
Quality(Cost of quality)
T-1:Ch 4 Reference
4.5
Cost of quality Cost of defective
product
Lecture 6 Quality processes and Cost of
Quality(Trade-off between quality
of design and cost)
T-1:Ch 4 Reference
4.6
Design of quality and
cost
Design quality and
conformance to
customer requirements
Brainstorming
Statistics for Quality control
(Statistics as a basis of quality
control)
T-1:Ch 6 Reference
6.4
Quality and Statistics Types of statistics PPT
Week 3 Lecture 7 Statistics for Quality control
(Variation on the basis of SQC)
T-1:Ch 6 Reference
6.5
Statistical Tools Variation causes Discussion
Statistics for Quality control
(Statistical Tools)
T-1:Ch 6 Reference
6.7
Statistical Tools Tools for Problem
solving
Lecture 8 Statistics for Quality control
(Normal distribution)
T-1:Ch 6 Reference
6.9.1
Bell shaped curve Application of Normal
curve
Problem solving
Statistics for Quality control
(Binomial distribution)
T-1:Ch 6 Reference
6.10.2
Binomial distribution Mean and standard
deviation of Binomial
distribution
Statistics for Quality control
(Poisson distribution)
T-1:Ch 6 Reference
6.10.3
Poisson distribution Mean and standard
deviation of Poisson
distribution
Lecture 9 Acceptance Sampling(Producer
Risk and Consumer Risk)
T-1:Ch 6 Reference
6.17.1
Producer Risk and
Consumer Risk
Type and Types 2 error PPT
Acceptance Sampling(Sampling
inspection)
T-1:Ch 6 Reference
6.17
Sampling inpection Sampling inspection Discussion
Week 4 Lecture 10 Acceptance Sampling(100%
inspection)
T-1:Ch 6 Reference
6.17
100 inspection 100 inspection of
products
Acceptance Sampling(No
inspection)
T-1:Ch 6 Reference
6.17
No inspection of product Various aspects of No
inspection of products
Lecture 11 Acceptance Sampling(Acceptance
sampling plans for attributes and
variables)
T-1:Ch 6 Reference
6.17.1
Acceptance sampling
plans for attributes and
variables
Acceptance sampling
plans for attributes and
variables
Acceptance Sampling(Advantages
and disadvantages of sampling)
T-1:Ch 6 Reference
6.17
Advantages and
disadvantages of
sampling
Advantages and
disadvantages of
sampling in Industry
Lecture 12 Acceptance Sampling(Operating
characteristic curve)
T-1:Ch 6 Reference
6.17.1
Operating characteristic
curve
Discriminating power
of OC curve
PPT
Week 4 Lecture 12 Acceptance Sampling(Types of
sampling plans)
T-1:Ch 6 Reference
6.17.1
Types of sampling plans Types of sampling
plans used in indusrties
Week 5 Lecture 13 Acceptance Sampling(Single
Sampling Plan)
T-1:Ch 6 Reference
6.17.1
Single sampling plan How Single sampling
plan
Acceptance Sampling(Double
Sampling Plans)
T-1:Ch 6 Reference
6.17.1
Double Sampling Plans How double sampling
plans work
Problem solving
Lecture 14 Acceptance Sampling(Multiple and
Sequential Sampling plans)
T-1:Ch 6 Reference
6.17.1
Multiple and Sequential
Sampling plans
How double sampling
plans work
Acceptance Sampling(Average
outgoing quality)
T-1:Ch 6 Reference
6.17.1
Average outgoing quality Concept of Average
outgoing quality
Lecture 15 Acceptance Sampling(Average
total inspection)
T-1:Ch 6 Reference
6.17.1
Average total inspection Concept Average total
inspection
Acceptance Sampling(Average
sample number)
T-1:Ch 6 Reference
6.17.1
Average sample number Concept
Average sample
number
Week 6 Lecture 16 Quality Improvement Techniques
,Control Charts and Process
Capability(Pareto Diagrams)
T-1:Ch 6 Reference
6.3.5
OR-1 Pareto Analysis Pareto concept of
cumulative data effect
on the system
Quality Improvement Techniques
,Control Charts and Process
Capability(Cause-Effect Diagrams)
T-1:Ch 6 Reference
6.3.3
RW-3 Cause and Effect
Diagrams
Fish bone diagram for
problem solving
Problem solving
Lecture 17 Quality Improvement Techniques
,Control Charts and Process
Capability(Scatter Diagrams)
T-1:Ch 6 Reference
6.3.6
Scatter Diagrams Quality Improvement
Techniques
Quality Improvement Techniques
,Control Charts and Process
Capability(Run Charts)
T-1:Ch 6 Reference
6.3.6
Run Charts Improvement
Techniques
Lecture 18 Test 1
Week 7 Lecture 19 Quality Improvement Techniques
,Control Charts and Process
Capability(Control chart for
Variables)
T-1:Ch 6 Reference
6.13
Control chart for
Variables
How to use control
charts for quality
control
PPT
Quality Improvement Techniques
,Control Charts and Process
Capability(Control charts for
attributes)
T-1:Ch 6 Reference
6.15.3
Control charts for
attributes
How to use control
charts for quality
control
PPT
Lecture 20 Quality Improvement Techniques
,Control Charts and Process
Capability(Type-1 & Type-2 error)
T-1:ch 6 Reference
6.13.3
Type1
Type 2
error
Common Management
Mistakes
Type1 Type2 error
Discussion
Week 7 Lecture 21 Quality Improvement Techniques
,Control Charts and Process
Capability(Specification limits and
Control limits)
T-1:h 6 Reference
6.16
Specification limits and
Control limits
Difference between
Specification limits and
Control limits
Brainstorming
Quality Improvement Techniques
,Control Charts and Process
Capability(Process Capability
Indices)
T-1:h 6 Reference
6.16
Process Capability
Indices
To determine whether
the given process is
capable or not
MID-TERM
Week 8 Lecture 22 Quality Assurance Audits
(Definition and concept of Quality
Assurance)
R-4:Ch 16 Reference
16.1
Definition and concept
of Quality Assurance
Knowledge of quality
activites
Quality Assurance Audits(Concept
of Quality Audits and Quality
Assessments)
R-4:Ch 16 Reference
16.2
Concept of Quality
Audits and Quality
Assessments
Quality Audit as
Independent review
Lecture 23 Quality Assurance Audits
(Principles of a Quality Audit
Program)
R-4:Ch 16 Reference
16.3
Principles of a Quality
Audit Program
Principles of quality
audit program
Quality Assurance Audits(Subject
Matter of Audits)
R-4:Ch 16 Reference
16.4
Subject Matter of Audits Range of audits
Lecture 24 Quality Assurance Audits
(Structuring the audit program)
R-4:Ch 16 Reference
16.5
Structuring the audit
program
Steps in structuring the
audit program
Quality Assurance Audits(Planning
audits of activities)
R-4:Ch 16 Reference
16.6
Planning audits of
activities
Steps in planning an
audit
Week 9 Lecture 25 Quality Assurance Audits(Audit
Performance)
R-4:Ch 16 Reference
16.7
Audit Performance Policy issues affecting
audit performance
Quality Assurance Audits(Audit
Reporting)
R-4:Ch 16 Reference
16.8
Audit Reporting Documentation of audit
results
Discussion
Quality Assurance Audits
(Corrective Action Follow up)
R-4:Ch 16 Reference
16.9
Corrective Action
Follow up
Effective corrective
action for a audited
activity
Lecture 26 Quality Assurance Audits(Human
Relationship in auditing)
R-4:Ch 16 Reference
16.10
Human Relationship in
auditing
Auditors and their
relations with workers
Quality Assurance Audits(Quality
Assessments)
R-4:Ch 16 Reference
16.11
Quality Assessments Conformance of plans
to standards
Quality Assurance Audits(Product
Audit)
R-4:Ch 16 Reference
16.12
Product Audit Independent evaluation
of product quality
Lecture 27 Test 2
Week 10 Lecture 28 Quality Assurance Audits
(Sampling for Product Audit)
R-4:Ch 16 Reference
16.13
Sampling for Product
Audit
Sample for product
audit
Quality Assurance Audits
(Reporting the results of Product
Audit)
R-4:Ch 16 Reference
16.14
Reporting the results of
Product Audit
Demerits per unit of
product
Lecture 29 Total Quality Management
(Philosophies and frameworks)
T-1:Ch 5 Reference
5.2
R-3:Ch 1 Reference
1.5
OR-1 Philosophies and
frameworks
Gurus of TQM Discussion
Total Quality Management(Pillars
of TQM)
T-1:Ch 5 Reference
5.3 5.4
Pillars of TQM TQM awareness
Lecture 30 Total Quality Management
(Leadership)
R-3:Ch 2 Reference
2.1
Leadership Inspiration to achieve
the goals
Total Quality Management
(Customer satisfaction)
R-3:Ch 3 Reference
3.1
Customer satisfaction The end product
customer
Week 11 Lecture 31 Total Quality Management
(Employee Involvement)
R-3:Ch 4 Reference
4.1
Employee Involvement How to involve the
employees in the
organisation
Total Quality Management
(Continuous Process Improvement)
R-3:Ch 5 Reference
5.1
Continuous Process
Improvement
Improving the business
and production
processes
Lecture 32 Total Quality Management(TQM
Tools)
R-3:Ch 8 Reference
8.1
TQM Tools Implementing TQM PPT
Total Quality Management
(Benchmarking)
R-3:Ch 8 Reference
8.1
Benchmarking How to strive for a
world class company or
organisation with
Benchmarking
Total Quality Management(Quality
Function Deployment ( QFD ))
T-1:Ch 5 Reference
5.7.1
Quality Function
Deployment QFD
Team Based
management tools
PPT
Lecture 33 Total Quality Management(House
of Quality)
T-1:Ch 5 Reference
5.7.2
House of Quality Translating voice of
customer into design
and process
requirements
PPT
Total Quality Management
(Taguchi Quality Loss Function)
T-1:Ch 7 Reference
7.2
Taguchi Quality Loss
Function
Loss to society in terms
of quality
Week 12 Lecture 34 Quality Certification(Quality
Assurance)
R-3:Ch 10
Reference 1.1 1.3
Quality Assurance
Week 12 Lecture 34 Quality Certification(ISO 9000
Series Concepts and Procedure)
R-3:Ch 10 Reference
1.2 1.3
ISO 9000 Series
Concepts and Procedure
Documented procedure
for getting ISO 9000
PPT
Six Sigma(What is Six Sigma) T-1:Ch 8 Reference
8.2
RW-2 What is Six Sigma Introduction to Six
sigma concept
Brainstorming
Lecture 35 Six Sigma(Statistical basis for six
sigma)
T-1:Ch 8 Reference
8.3
RW-1 Statistical basis for six
sigma
Six Sigma quality level
Six Sigma(DMAIC Methodology) T-1:Ch 8 Reference
8.8
DMAIC Methodology DMAIC Methodology Discussion
Six Sigma(Project selection for six
sigma)
T-1:Ch 8 Reference
8.6
Project selection for six
sigma
Areas of six sigma Discussion
Six Sigma(Tools and techniques) T-1:Ch 8 Reference
8.6
Tools and techniques Areas of six sigma
Lecture 36 Test 3
Week 13 Lecture 37 Reliability(Definition) T-1:Ch 9 Reference
9.1
Definition
RAM
Reliability Availability
Maintainabilty
Reliability(Bath-tub-curve) T-1:Ch 9 Reference
9.2.3
Bathtub curve Product Life
Reliability(System Reliability) T-1:Ch 9 Reference
9.2.6
System Reliability Functioning of a
product
Problems solving
Reliability(Reliability
improvement)
T-1:Ch 9 Reference
9.3
Reliability improvement Reliability
improvement
Lecture 38 Reliability(Maintainability and
Availability)
T-1:Ch 9 Reference
9.8 9.9
Maintainability and
Availability
Probabilities of
operation and repair in
a given time
Reliability(Failure analysis) T-1:Ch 9 Reference
9.3.1
Failure analysis Ways in which failure
can occur of a product
Lecture 39 Reliability(Life tests) R-1:Ch 11 Reference
11-5 11-6
Life tests Life tests of a prodduct
Reliability(Acceptance sampling
plan based on life tests)
R-1:Ch 11 Reference
11-5 11-6
Acceptance sampling
plan based on life tests
Acceptance sampling
plan based on life tests
Reliability(Sequential acceptance
sampling plan based on MTTF)
R-1:Ch 11 Reference
11-5 11-6
Sequential acceptance
sampling plan based on
MTTF
Sequential acceptance
sampling plan based on
MTTF
SPILL OVER
Week 14 Lecture 40 T-1:Ch 6 Reference
6.16
Specification limits and
Control limits
Specification limits and
Control limits use from
manufacturing and
business point of view
Problem solving
Lecture 41 T-1:Ch 6 Reference
6.16
Process Capability
Indices
Process Capability
Indices How to make a
process from out of
control to a capable and
in control process
Problem solving
Scheme for CA:
Component Frequency Out Of Each Marks Total Marks
Test 2 3 10 20
Total :- 10 20
Details of Academic Task(s)
AT No. Objective Topic of the Academic Task Nature of Academic Task
(group/individuals/field
work
Evaluation Mode Allottment /
submission Week
Test 1 To evaluate the
student on basics of
quality and quality
statistics
TEST BASED ON SYLLABUS COVERED Individual WRITTEN TEST 6 / 6
Test 2 To analyse the
students on the
importance of
managing quality
throughout the
product life cycle
TEST BASED ON SYLLABUS COVERED Individual Written Test 9 / 9
Test 3 To evaluate the
student based on
concepts of quality
management
,certification and six
sigma
WRITTEN TEST BASED ON SYLLABUS Individual WRITTEN TEST 12 / 12