Aras Innovator 10.0 - Installation Guide

Copyright 2013 Aras Corporation All Rights Reserved.
Aras Innovator
Installation Guide

Aras Innovator 10.0
Document #: 10.0.02013110301
Last Modified: 12/30/2013

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Aras Corporation.
All Rights Reserved.
ARAS CORPORATION
Copyright 2013 Aras Corporation. All rights reserved

Aras Corporation
300 Brickstone Square
Suite 700
Andover, MA 01810

Phone: 978-691-8900
Fax: 978-794-9826

E-mail: [email protected]
Website: http://www.aras.com

Notice of Rights
Copyright 2013 by Aras Corporation. This material may be distributed only
subject to the terms and conditions set forth in the Open Publication License, V1.0 or
later (the latest version is presently available at
http://www.opencontent.org/openpub/).
Distribution of substantively modified versions of this document is prohibited without
the explicit permission of the copyright holder.
Distribution of the work or derivative of the work in any standard (paper) book form
for commercial purposes is prohibited unless prior permission is obtained from the
copyright holder.
Aras Innovator, Aras, and the Aras Corp "A" logo are registered trademarks of Aras
Corporation in the United States and other countries.
All other trademarks referenced herein are the property of their respective owners.

Notice of Liability
The information contained in this document is distributed on an "As Is" basis,
without warranty of any kind, express or implied, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose or a
warranty of non-infringement. Aras shall have no liability to any person or entity
with respect to any loss or damage caused or alleged to be caused directly or
indirectly by the information contained in this document or by the software or
hardware products described herein.

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Table of Contents
SEND US YOUR COMMENTS ........................................................................................... 5
1 OVERVIEW ................................................................................................................... 6
1.1 GETTING STARTED .................................................................................................... 6
2 PREREQUISITES ......................................................................................................... 7
2.1 MINIMUM SYSTEM REQUIREMENTS .......................................................................... 7
2.1.1 Client .................................................................................................................... 7
2.1.2 Server ................................................................................................................... 8
2.2 OBTAINING A FRAMEWORK LICENSE ...................................................................... 10
2.2.1 Obtaining your server MAC address ................................................................. 10
2.2.2 Requesting a Framework License ...................................................................... 11
2.2.3 Upgrading from Previous Versions ................................................................... 11
3 ARAS INNOVATOR INSTALL ................................................................................ 12
3.1 .NET CLIENT CONFIGURATION ................................................................................ 12
3.2 INSTALLING ARAS INNOVATOR SERVER ................................................................. 12
3.3 RUN THE FILE INNOVATORSETUP.MSI ..................................................................... 12
3.3.1 Welcome page .................................................................................................... 12
3.3.2 License Agreement ............................................................................................. 13
3.3.3 Prerequisites and Documentation...................................................................... 14
3.3.4 Aras Innovator Destination Folder .................................................................... 15
3.3.5 Setup Type .......................................................................................................... 16
3.3.6 Custom Setup ..................................................................................................... 17
3.3.7 License Configuration ........................................................................................ 18
3.3.8 Server Web Alias Setup ...................................................................................... 19
3.3.9 SMTP Setup ........................................................................................................ 20
3.3.10 Language Configuration ................................................................................ 21
3.3.11 Vault Server Preferences ............................................................................... 22
3.3.12 Conversion Server Preferences (Optional) .................................................... 24
3.3.13 Configure Database ....................................................................................... 25
3.3.14 Begin the Installation ..................................................................................... 35
3.3.15 Installation Status .......................................................................................... 36
3.3.16 Installation Completed ................................................................................... 37
4 LOGGING INTO ARAS INNOVATOR ................................................................... 38
5 CONFIGURE ARAS INNOVATOR (OPTIONAL) ................................................ 40
5.1 TIME ZONES ............................................................................................................ 40
5.1.1 Local Time Zone ................................................................................................ 40
5.1.2 Corporate Time Zone ......................................................................................... 40
5.1.3 Update Time Zone Data ..................................................................................... 42
5.2 CLIENT CACHING CONFIGURATION ......................................................................... 42
5.3 DB CONNECTION .................................................................................................... 44
5.4 UI TAILORING SECTION .......................................................................................... 45
5.5 ENABLING THE DEBUGGING OF METHODS .............................................................. 46

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5.6 INSTALLING THE REPORTING SERVICE .................................................................... 46
5.7 CONFIGURING ARAS INNOVATOR FOR SINGLE SIGN-ON ......................................... 46
5.8 CONFIGURING THE ARAS INNOVATOR SERVICE ...................................................... 47
5.9 CONFIGURING CUSTOM INSTALLATIONS ................................................................. 47
5.10 CONFIGURING ALTERNATE VAULTS INSTALLATIONS ............................................. 48
5.11 CONFIGURING VAULT FILE UPLOAD SIZE LIMITS ................................................... 50
5.12 FIREFOX VAULT FILE UPLOAD ERROR ................................................................... 50
5.13 CONFIGURING VAULT SECURITY ............................................................................ 51
5.14 OPTIONAL VAULT CONFIGURATION PARAMETERS ................................................. 51
5.15 INSTALLING SEPARATE CONVERSION SERVERS ...................................................... 51
5.16 RESTART THE IIS SERVER AFTER CONFIGURATION CHANGES ................................. 52
6 FEATURE LICENSE .................................................................................................. 53
6.1 REQUESTING A FEATURE LICENSE ........................................................................... 54
6.2 INSTALLING THE LICENSE ........................................................................................ 54
7 TROUBLESHOOTING .............................................................................................. 55
7.1 HTTP ERROR 500.21 INTERNAL SERVER ERROR. ON LOGIN ............................. 55
7.2 HTTP 401 UNAUTHORIZED ERROR AFTER SUCCESSFUL LOGIN ........................ 55
7.3 MAIN GRID NOT PAINTING COLUMNS OR HEADERS ................................................. 57
7.4 INSTALLING ARAS INNOVATOR TO A DEDICATED MICROSOFT SHAREPOINT SERVER
57
8 DATABASE OWNER CONFIGURATION ............................................................. 59
9 RUNNING INSTALLER MULTIPLE TIMES ........................................................ 60
9.1 COMPLETE INSTALL THE FIRST TIME ...................................................................... 60
9.2 MODIFY, REPAIR, OR REMOVE ................................................................................ 60
10 ARAS INNOVATOR SERVER UNINSTALL ......................................................... 62
10.1 LOCATING THE UNINSTALLER ................................................................................. 62
10.2 UNINSTALLING........................................................................................................ 62

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Send Us Your Comments
Aras Corporation welcomes your comments and suggestions on the quality and
usefulness of this document. Your input is an important part of the information used for
future revisions.
o Did you find any errors?
o Is the information clearly presented?
o Do you need more information? If so, where and what level of detail?
o Are the examples correct? Do you need more examples?
o What features did you like most?

If you find any errors or have any other suggestions for improvement, please indicate
the document title, and the chapter, section, and page number (if available).

You can send comments to us in the following ways:
o Email:
[email protected]
Subject: Aras Innovator Documentation
Or,
o Postal service:
Aras Corporation
300 Brickstone Square
Suite 700
Andover, MA 01810
Attention: Aras Innovator Documentation
Or,
o FAX:
978-794-9826
Attn: Aras Innovator Documentation

If you would like a reply, please provide your name, email address, address, and
telephone number.
If you have usage issues with the software, please visit http://www.aras.com/support/

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1 Overview
Aras Innovator is a Web-based system for providing control and distribution of product
information throughout the internal and extended enterprise and during the entire life
cycle of a product. Aras Innovator is more than typical document management it
links configuration management, workflow, and dynamic tracking of product data. By
leveraging the infrastructure of the Internet, suppliers and customers can become more
tightly involved within a product life cycle, which directly improves process efficiency,
speed, quality, and lowers overall cost of business.
Aras Innovator is enterprise software that is 100% browser-based making it easy to
use, learn, and administer. Aras Innovator is an open solution based on standard
Internet protocols such as HTTP/HTTPS, SOAP, and XML making integration with legacy
applications straightforward and fast.
1.1 Getting Started
This document provides detailed instruction for the installation of a new Aras Innovator
server instance. The steps detailed in this document are intended to allow a novice
administrator to install Aras Innovator. However, more general knowledge of system
administration, databases, and high-level programming (HTML, JavaScript, C#) is
required to fully customize an Aras Innovator package with required business rules.
The following is the sequence of steps to fully install and ready Aras Innovator for
customization.
Verify System Prerequisites
Aras Innovator Server/Vault Server Installation
Client Setup
Aras Innovator Server/Vault Server Uninstall

Note: The following installation and setup process assumes that the Aras Innovator
Server instance, the Web Server, the Vault Server and the Aras Innovator Database are
located on the same machine. However, each of these components can be located on
different machines as long as the host and directory paths can be resolved over your
network.

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2 Prerequisites
Aras Innovator requires several components for proper operation:
Web Server
Database Server
File Server
2.1 Minimum System Requirements
Following is a list of Minimum System Requirements to properly install and operate
Innovator.
2.1.1 Client
Platform
Component Platform Revision
Operating System MS Windows Windows 8
Windows 7
MAC OS X 10.8 (Mountain Lion)
OS X 10.7 (Lion)
Web Browser MS Internet Explorer 10 or 9
Mozilla Firefox 24 ESR
.NET .Net Framework 3.5 SP1 (IE Only)

Configuration
System Requirement
Processor Speed 2.0 GHz
Free Disk Space 80.0 MB
Main Memory 2.0 GB
Monitor 1024x 768 resolution with 16-bit color.

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2.1.2 Server
Platform
Component Platform Revision
Operating System MS Windows Server 2012
2008 R2
Web Server MS Internet Information
Server
8
7
.Net .Net Framework 4.0
Relational Database MS SQL Server 2012
2008 R2
Report Server (Optional) MS SQL Server 2012
2008 R2

Configuration
System Requirement
Processor Speed 2.0 GHz
Free Disk Space 1.0 GB
Main Memory 4.0 GB
Monitor 1024x 768 resolution with 16-bit color.

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Network
Configuration
System Requirement
Network Microsoft TCP/IP
Ethernet Network Adapter
File systems NTFS

Note: Administrative privileges are required for each server component to be properly
installed and/or configured.

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2.2 Obtaining a Framework License
Aras Innovator software requires a special license key in order to run. The license key
is unique to each server running the Innovator software. In order to obtain a license
key, you must know the MAC address of your server.
To automatically generate a License Key visit the licensing page at
http://www.aras.com/support
2.2.1 Obtaining your server MAC address
The MAC Address (Physical Address) of the Aras Innovator server is required in order to
generate a license key. The MAC address has the following format: 00-50-04-2A-C1-
E2. This machine id can be determined by running the following command in a
Command Prompt window:

C:\>ipconfig/all

The command will return the machines configuration information, including the Physical
Address (MAC address) as below:

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2.2.2 Requesting a Framework License
Once you have obtained the MAC Address of your server go to licensing page on the
Aras website to automatically generate a License Key at
http://www.aras.com/support

Alternately, community member with an active subscription package can send an email
to [email protected] or to your account representative in the following format:
Subject Framework License needed
Body
o Mac Address of the machine being installed on
o Version of Innovator
You will receive a reply containing the following information
License Key generated
Be prepared that the Aras Innovator Setup Wizard will request this information, so have
it ready.
2.2.3 Upgrading from Previous Versions
The Aras Innovator Installer cannot be used to upgrade your Aras Innovator code tree
or database from a previous version of Aras Innovator.
The version of the database and the version of the code tree must match.
If you wish to upgrade from a previous version of Aras Innovator, please review the
Aras Innovator Release Notes to see what path to take or contact Aras at
[email protected] to discuss your upgrade options.
.

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3 Aras Innovator Install
3.1 .Net Client Configuration
The Aras Innovator - Installation Guide will walk you through the steps needed to install
Aras Innovator and upon completion your IT System Administrators should review the
relevant document for client settings configuration.
Aras Innovator 10.0 - Client Settings for Internet Explorer on Windows
Aras Innovator 10.0 - Client Settings for FireFox on Windows
Aras Innovator 10.0 - Client Settings for FireFox on MAC
The document will walk you through the necessary steps to configure client PC
machines to run the Aras Innovator software. These documents can be found in the
Documentation folder of the Aras Innovator CD image.
3.2 Installing Aras Innovator Server
The Aras Innovator installation file may be obtained from the Aras Innovator CD Image.
It is recommended not to delete this copy of the MSI file when the installation is
complete.
3.3 Run the file InnovatorSetup.msi
Double click on the file InnovatorSetup.msi to start the Aras Innovator Installer.
3.3.1 Welcome page
The first screen of the Installer is shown below. Click Next to proceed or Cancel to
exit setup.

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3.3.2 License Agreement
Please read the license agreement carefully before agreeing and proceeding with the
install.

This screen allows you to print the license agreement using a rich text editor, such as
Wordpad, by selecting the Print button. The Next button will remain disabled until I
accept the terms in the license agreement is selected.

Click Next to proceed with installation.
Click Back to return to the previous screen.
Click Cancel to exit setup.

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3.3.3 Prerequisites and Documentation
Please ensure you have reviewed the Aras Innovator Installation Guide and have all
necessary components installed and configured on the server.

These checks are provided as reminders of some of the requirements for installation.
You have Administrator login access to the IIS server
o You have administrative right on the computer you are installing to, and
have the IIS server installed and configured.
SQL Server is installed and you have a login with admin privileges
o You have installed a MS SQL Server instance on the database server
o You must have SQL Server Authentication enabled
o You know the SQL Server login/passwords needed for installation.
License Key issued from Aras
o If you have not obtained a license key at this time, please do so now.
o See also Obtaining a License Key
Request a license key
o Select the Request button to automatically go to the license request
page at http://www.aras.com/support/
Download Installation Documentation
o Select the Request button to automatically go to the documentation
page at http://www.aras.com/support/

The Next button will remain disabled until all three selections are checked.

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3.3.4 Aras Innovator Destination Folder

This screen allows you to pick the directory to which Innovator will be installed. By
default it is C:\Program Files (x86)\Aras\Innovator but you can click Change to
select a directory of your choice. This document will assume the default value.

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3.3.5 Setup Type

Specify either the Complete or the Custom option for installation. The Complete option
will install Innovator with all features. The Custom option allows the user to select only
the feature set necessary. The default installation will install the Innovator Server, Vault
Server, and Database Server. In a default installation, Custom will be selected and
the Conversion Server will not be installed.


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3.3.6 Custom Setup

If you chose Custom Setup, you will see this screen next. (If you chose Complete, go
on to the next section.) Choose the features of Aras Innovator you want installed:
Innovator Server and/or Vault Server and/or Databases and/or Conversion Server.
Select the services by changing the dropdowns to the left of each option. Note the extra
button on this dialog, here is what they do:
Change - allows you to specify the install directory.
Help - gives help on this screen.
Space - will show disk size requirements and availability.
Note: This document will assume a custom installation was chosen, excluding the
Conversion Server. It is assumed the Conversion Server will be installed on a separate
server from the Innovator Server in a production instance. If you choose only one
option it will represented only by a subset of screens featured here.
Click Cancel to exit setup

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3.3.7 License Configuration

License Key: A Framework License key obtained from Aras Corporation. If you have
not obtained a license key at this time, please do so now. (See also Obtaining a
License Key)

Click Cancel to exit setup

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3.3.8 Server Web Alias Setup

Web alias - Web Alias is used to create the virtual directory for the Innovator Server
and therefore to access Aras Innovator. To access Aras Innovator, you will type a URL
of the form:
http://<servername>/<web_alias>
For example, if you were to select the default Web Alias InnovatorServer, then you
will access it as:
http://<servername>/InnovatorServer
Where <servername> is the name or IP address of the server hosting Aras Innovator
(if it is installed locally then you can just refer to the server as localhost)
It is recommended that you follow standard web alias restrictions when selecting a
name. If you are unsure what this means, please restrict yourself to alphanumeric
characters. It is also recommended that the complete URL not contain underscore
characters, because it can interfere with the loading of session cookies.

Set up localhost for Aras Innovator This option is intended for evaluation
purposes only. This will reset the permissions for the Local Intranet Zone of Internet
Explorer, and add a .NET Security Policy for http://localhost/<web_alias> to the
installation machine. A desktop icon will be added at the end of the installation, giving
you instant access to the installed Aras Innovator via Internet Explorer, with the
minimum required permissions. It is not recommended to use this option when
installing to a production server.

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3.3.9 SMTP Setup
This screen allows you to specify the SMTP server to be used within Aras Innovator to
send emails on lifecycle promotions, workflow tasks, etc.

In the SMTP Server field, specify a direct URL to your SMTP Server. This will allow Aras
Innovator to send email directly to your SMTP Server for immediate processing.
The SMTP Server value is set to queue by default, but should be updated to point to a
valid SMTP server on your network.


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3.3.10 Language Configuration
This screen allows you to choose what additional languages to install.

English By default the en-US locale is installed with the English language.
Japanese Selecting this option will install the ja-JP locale with the Japanese language.


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3.3.11 Vault Server Preferences
This screen allows you to specify the Vault Name, the Application Server URL, and the
local path for files for the Vault Server which is used with the Aras Innovator Server.

Vault Name - The Vault instance to be installed. All new instances of Innovator
must contain one vault named Default. Alternate or additional vaults may be
configured separately after the initial installation.
Application Server URL - since Vault Server is not a standalone application,
and is useful only along with the Aras Innovator Server, this field allows you to
specify the Application Server URL for the instance of Aras Innovator you are
going to use with this Vault Server. The Application Server URL is of the
following format:
http://<servername>/<web_alias>/Server/InnovatorServer.aspx
Where:
<servername> is the name of the server where the Innovator Server is
running. For example, if it is running on the local machine, the server is
localhost
<web_alias> is the name of the Aras Innovator Server Virtual Directory
and consequently the name that is used to access the Aras Innovator
Server. This is the same Web Alias that you specified earlier in Server
Web Alias Setup.
A best practice is for a standard install is
http://localhost/$[HTTP_PATH_SERVER]/Server/innovatorserver.aspx
Local Path For Files - the full local path to the directory on this machine where
you would like the files to be stored. This folder should be in a location where
there is sufficient disk space to accommodate the files you expect users to check
into the system, and should also be in a location where the files will not be

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deleted by processes other than the Vault Server, as these files are being
managed by Aras Innovator.
A best practice to select a folder with a known label that will not be
deleted in a location with adequate disk space.
The installer will default to the local drive with the most available disk
space and recommend the \Aras\Vault folder. (Example: C:\Aras\Vault)

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3.3.12 Conversion Server Preferences (Optional)
This tier of the installation is disabled by default as Conversion Servers are typically
installed on a separate server in production. If you are not installing a Conversion
Server on the same Server as the Innovator Server, skip to section 3.3.13.
This screen allows you to specify the Conversion Server Name and the Application
Server URL for the Aras Innovator Server.

Conversion Server Name - The Conversion Server instance to be installed. If
the Innovator Server is being installed as well, this field will be disabled.
This will be the name of the application installed in IIS. Additional Conversion
Servers may be configured separately after the initial installation.
Application Server URL - since Conversion Server is not a standalone
application, and is useful only along with the Aras Innovator Server, this field
allows you to specify the Application Server URL for the instance of Aras
Innovator you are going to use with this Conversion Server. The Application
Server URL is of the following format:
http://<servername>/<web_alias>/Server/InnovatorServer.aspx
Where:
<servername> is the name of the server where the Innovator Server is
running. For example, if running on the local machine, this is localhost
<web_alias> is the name of the Aras Innovator Server Virtual Directory.
This is the same Web Alias that you specified earlier in Server Web Alias
Setup.


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3.3.13 Configure Database
This screen allows you setup one or more Aras Innovator databases. You must have
SQL Server Authentication enabled on your Microsoft SQL Server instance to install and
run Aras Innovator.

Database Server This refers to the SQL Server instance you wish to install
to. By default this is set to the first available SQL Server instance on the local
machine, but can be set to any valid SQL Server Registration instance. To set
this value, simply key in the name of a known instance or select Browse to
see what SQL Server registrations the installer recognizes as available.
Configuration Options This is the method by which you choose to install the
Aras Innovator database. Each option will be explained separately in the
following four sub-sections.

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3.3.13.1 Create a new database

This option is used to create a new database. This is the most common configuration
for new installations of Aras Innovator.

DBA Login Options In order to install a database, we must first connect to
the database server. There are two methods of establishing a connection to the
database server.
o Windows Authentication Connect to SQL server as the current logged in
user.
o SQL Server Authentication Connect as the SQL Server Administrator
Login ID the login of the DBA with permissions to create new
databases. Check with your systems DBA what this parameter
should be.

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Password the password for the login used to create the
database. Again, check with your systems DBA what this
parameter should be.

You will need to select Connect once the login options have been filled out.
This will allow the installer to confirm connection to the SQL Server instance
before proceeding.

Database Login Options Create a new database will also create the
innovator database user and the SQL Server login defined in this section of the
Configure Database screen with privileges as a database owner of the database
created. The innovator database user must be the database owner in MS SQL
Server and does NOT use the SA login to log into the database. (See also
Database Owner Configuration)
o Login ID - This is the login that will be used by the innovator database
user. The installer will map this login to the innovator database user
after the innovator database user is created. The installer will be
creating the innovator database user with rights as a database owner.
This user will be used to create all Aras Innovator objects in the
database. Do not use the SA login.
o Password - You need to specify the password for the database user
login that will be configured.
Database Options The name and type of database to be installed.
o Database Template - Select either Innovator Solutions or Innovator
Core as the template to be used for the creation of the new database.
The Innovator Core database contains only the core data structures of
Aras Innovator. The Innovator Solutions database includes the core
components plus additional data elements for the Program Management,
Product Engineering and Quality Planning solutions.
o Database Name - Specify the name you wish your new Aras Innovator
SQL Server database to be called or accept the default name provided.

When all fields are complete, select Configure Database to install the database.

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3.3.13.2 Populate an existing database

This option is used to populate an existing empty database with the required data and
to add this data base to the Aras Innovator configuration file to be used with this
installation of Aras Innovator. You must know the user login mapped to the innovator
database user to use this option. This option is used when only the login associated
with the innovator user is known.

Database Login Options This is the login associated with the innovator
database user, and must be the database owner in MS SQL Server but does
NOT use the SA login to log into the database. (See also Database Owner
Configuration)
o Login ID - This is the login that is used by the innovator database user.
login.

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You will need to select Connect once the login options have been filled out.
This will allow the installer to confirm connection to the SQL Server instance
before proceeding.

o Database Template - Select either Innovator Solutions or Innovator
Core as the template to be used for the creation of the new database.
The Innovator Core database contains only the core data structures of
Aras Innovator. The Innovator Solutions database includes the core
components plus additional data elements for the Program Management,
Product Engineering and Quality Planning solutions.
o Database Name - Specify the name of the database you are installing
to. This value may be keyed in or select Browse to see what SQL
Server registrations the installer recognizes as available.


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3.3.13.3 Use an existing database

This option is means to add an existing Aras Innovator database to the configuration
file used with the newly installed Aras Innovator. The database must be compliant with
the version of Aras Innovator being installed; meaning that the data it is populated with
must be compliant with the current version of Aras Innovator. Also, you must know the
user login mapped to the innovator database user.

Configuration)
login.

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3.3.13.4 Configure only (no validations)

This option is means to add an existing Aras Innovator database to the configuration
file used with the newly installed Aras Innovator. The database must be compliant with
the version of Aras Innovator being installed; meaning that the data it is populated with
must be compliant with the current version of Aras Innovator. Also, you must know the
user login mapped to the innovator database user. The difference between this option
and Use an existing database is that the login will not validate the login credentials
against the database. This option is mainly provided for development purposes.

Configuration)

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login.



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3.3.13.5 Install Another Database or Proceed

Once you have installed a database, you may change the options and install again, or
you can select Next to proceed with the installation. You must configure at least one
database before proceeding.


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3.3.14 Begin the Installation

This screen will display next, whether you chose Custom or Complete Install. Click
Install to start the installation of the features (NOTE: You will no longer be able to
make any changes once you click the Install button on this screen) If UAC is enabled
on the Server you will be prompted to grant higher permissions (Click Yes)


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3.3.15 Installation Status
This screen shows the installation status.

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3.3.16 Installation Completed
The screen below is the last in the installation wizard.

The buttons displayed will open up a web browser to Aras web pages.

http://www.aras.com/support Location for downloads, documentation, and other Aras
Innovator support information.

http://www.aras.com/community Location of forums and blogs relating to usage, best
practices, and overall enhancement of the Aras Innovator experience.

Please, be sure not to delete your installer from your hard drive when you are done
with an installation. You must reuse the same installer to install other instances of Aras
Innovator or its components.

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4 Logging into Aras Innovator
Aras Innovator uses a Web Browser as the container for its administration and end-user
interface. Please review the relevant document for client settings configuration.
Aras Innovator 10.0 - Client Settings for Internet Explorer on Windows
Aras Innovator 10.0 - Client Settings for FireFox on Windows
Aras Innovator 10.0 - Client Settings for FireFox on MAC

A user with administrator rights typically performs customization of Aras Innovator.
Initial setup of Aras Innovator will determine the admin user name logon. By default,
the user admin will have a logon password of innovator.
To log in as administrator,
1. Start Internet Explorer
2. Point your web browser at http://<servername>/<web_alias>

Note: The complete login URL is determined by the Web Server virtual directory
name setup. (e.g. http://<servername>/InnovatorServer)
3. Enter the default login information.
a. Enter the default administrators designated username and password
(username admin, password innovator).
b. Select the correct database from the drop down menu. This is the
database you named in the InnovatorServerConfig.xml
4. Click Login button

Note: Anyone will be able to log in with administrative accesses with this default
user. While this is acceptable in a development environment, it is recommended

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that you setup a new account for production databases with administrative
privileges, and disable this login.

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5 Configure Aras Innovator (Optional)

Aras Innovator uses a configuration file to manage licensing and server information that
is required to successfully start, locate and connect to active components in its
operation.

1) Open the InnovatorServerConfig.xml file located in the root of the install directory
in a text editor. C:\Program Files (x86)\Aras\Innovator
2) Edit the Client Caching behavior.
3) Edit the DB Connection Section. See below for details.
4) Edit the UI Tailoring Section. See below for details.
5.1 Time Zones
Aras Innovator has two basic configurations for time zone support, Local Time Zone and
Corporate Time Zone.
5.1.1 Local Time Zone
If all client PC machines accessing Aras Innovator and the server running Aras
Innovator are in the same location, or at least in the same time zone, then no time
zone configuration is required. All time zones on the user client PC machines Aras
Innovator and the Aras Innovator servers must match to use the Local Time Zone. This
is the default mode defined after installation of Aras Innovator and is fine for test and
development environment, but often will not work for production environments.
Use of the Program Management solution will, however, require that the
CorporateTimeZone variable be specified.
5.1.2 Corporate Time Zone
If your users access Aras Innovator from multiple time zones, you should configure
Aras Innovator to have one corporate time zone that the Innovator Server can
reference. This time zone will be used for calculating things like when Project Activities
become active.
Setting the Corporate Time Zone should be done before users begin to work with the
system in production. If it is done after users have begun to use the system, you will
have to get all users to log out of the system before enabling the Corporate Time Zone.

To set the Corporate Time Zone please use the following steps:
1) Log into Aras Innovator as an Administrator
2) From the TOC, select Administration\Variables
3) From the main toolbar, select Create a New Item

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4) Set the Name = CorporateTimeZone
5) Set the Value according to the registry key name of the time zone desired.
a. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Time Zones
6) Set the Default Value to the value which the variable should default if Value
field is empty.
7) Save, Unlock, and Close the Variable Item
8) Log out of Aras Innovator
9) Restart the World Wide Web Publishing service on the server running the
Innovator Server tier of Aras Innovator.
The end result will be most obviously shown in the main Aras Innovator window.
For users whose local time does not match the corporate time the UI will display both
the local time and the corporate time:

For users who are have no difference between local time and corporate time, the UI will
display only one time:

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The difference in time will be established when the user first logs into Aras Innovator.
5.1.3 Update Time Zone Data
With the periodic changes to Time Zone information as well as Daylight Savings it is
necessary that the time zone data within Aras Innovator be updated. Just like with
Windows Updates this new information will need to be loaded into your system.

To update the time zone data for your instance please use the following steps:
1) Log into Aras Innovator as an Administrator
2) From the menu bar select Actions->Update Timezones Data
a. This will save the tzupdate.xml to your Working Directory
3) Once the file is finishes downloading a File Dialog will appear. Select the
tzupdate.xml file just downloaded
4) Click OK when update has completed

5.2 Client Caching Configuration
Aras Innovator can configure the behavior for caching temporary internet files in the
Internet Explorer worker process running the Aras Innovator client. Specifically, the
Innovator Server settings override the behavior of Internet Explorer when checking to
see if a page you have previously viewed has a newer version. This ability is used to
increase performance over wide area networks where latency is an issue, but can have
an impact for all end users.
There are two parameters that can be used to control client session behavior:
RequiredSyncMode5:
This setting controls how Internet Explorer checks for newer versions of pages. It is
located in the InnovatorServerConfig.xml file in at the root of your installation
(Example: C:\Program Files (x86)\Aras\Innovator\). This setting is part of the IEClient
tag:
<Innovator>
<UI-Tailoring login_logo="...
<IEClient RequiredSyncMode5="Automatically" />
<operating_parameter key="debug_log_flag" value="false" />

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This parameter has 2 settings
EveryVisit Internet Explorer will check every time to see if a page you have
viewed previously has a newer version.
Automatically Internet Explorer will decide when to check to see if a page you
have previously viewed has a newer version. Recommended
production setting.
The recommended production setting is Automatically.
filesRevision:
This setting controls when the client machine has to refresh all Aras Innovator settings,
used whenever there is an upgrade to the Innovator.
This setting is in the web.config file, in the \Innovator\Client\ directory (Example:
C:\Program Files (x86)\Aras\Innovator\Innovator\Client\). The setting is part of the
chachingModule tag.
</runtime>
<cachingModule moduleEnabled="true" filesRevision="std" />
</configuration>
Every time a change is made to the static content on the server (html, images, etc.)
you will need to change this value from std to 2, 3, 4, etc. As with any change
to production, Aras strongly suggests you notify users to log out of their current session
while deploying the change.
Any changes made to the Aras Innovator installation require the following steps to
ensure deployment to all users:
1) Deploy the change to the installed code tree on the server.
2) Edit the web.config file in the Client folder.
3) Set the appropriate filesRevision value:
...
</runtime>
<cachingModule moduleEnabled="true" filesRevision="2" />
</configuration>
4) Restart the w3svc service(IIS).

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5.3 DB Connection
This section provides the fundamental data enabling the Aras Innovator server to
connect to the Aras Innovator database. Use this section to manually create custom
connections to existing databases.
Variable Definition
id Any alphanumeric name to be used to identify the database when
using Innovator.
database The name of the Aras Innovator database in SQL Server
server The name of the server where the database is installed.
uid The username to connect to the above database
pwd The password for the username listed above database

Below is an example of a properly formatted DB Connection section of the
InnovatorServerConfig.xml.

Microsoft SQL Server database

<DB-Connection
id="Innovator"
database="InnovatorSolutions"
server="localhost"
uid="innovator"
pwd="innovator" />

Edit the InnovatorServerConfig.xml file located in root of the install directory.
C:\Program Files\Aras\Innovator.
1) Id = Innovator Name you wish to appear in the drop down list when accessing
Innovator. If the id attribute is not present in the entry, then database name will be
used to identify the database when using Innovator. Please select this name
carefully, as it will also be the name of the folder you vault files will be stored in.
2) database = Innovator name of the database you are connecting to
3) server = Servername the name of the SQL Server instance where the database
installed
4) uid = innovator The username to connect to the above database.
5) pwd = innovator The password to connect to the above database

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5.4 UI Tailoring Section
If desired, edit the UI Tailoring section of the InnovatorServerConfig.xml . This section
of the InnovatorServerConfig.xml file allows the customer to modify the login screen,
the main screen title bar, and the banner page (if any).

Below is an example of a properly formatted UI Tailoring section of the
InnovatorServerConfig.xml file.

<UI-Tailoring
login_logo="../images/aras-innovator.svg"
branding_img="../images/aras-innovator.svg"
product_name="Aras Innovator"
banner_url="../scripts/banner.aspx"
banner_height="50" />

Variable Definition
login_logo The URL (relative to the Innovator home
directory) to the image to be used on the
Innovator login screen
branding_img The URL (relative to the Innovator home
directory) to the image to be used on the
Innovator login screen
product_name The title to be used on the main Innovator window
title bar
banner_url The URL (relative to the Innovator home
directory) to the HTML page to be used as the
Innovator banner.
banner_height The height of the banner section of the main
Innovator window, if no banner is desired, set this
value to 0.
opener_focus_on_logout If false then Aras Innovator does not try to give
the opener window focus when the user logs out
of Aras Innovator.
This defaults to true. If false then the
/Client/scripts/default.aspx does not try to do a
history.back() after it creates the logon pop-up
window in which the /Client/scripts/innovator.aspx
will run.
window_history_back_before_login By default, this is true. If false then the
/Client/scripts/default.aspx does not try to do a
history.back() after it creates the logon pop-up
window in which the /Client/scripts/innovator.aspx
will run.

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5.5 Enabling the Debugging of Methods
Aras Innovator Methods are compiled before execution. The default behavior of Aras
Innovator is not to generate these methods temporary files. If this setting is enabled,
these files will be stored in the file system in the \Innovator\Server\dll folder of the
installation. Because the files are generated at runtime, the DLL files generated in this
folder will not list the Aras Corporation company name or the Aras Innovator product
name in file properties. Further, the DLL files generated in this folder at runtime will
not have a digital signature.
To enable the generation of these files in the file system you will need to add the
following tag to the InnovatorServerConfig.xml, found in the root of your installation
folder.
<Innovator>
<IEClient RequiredSyncMode5="Never"/>
<operating_parameter key="DebugServerMethod" value="true" />

To disable the use of this folder again, you will simply need to change the value to
false.
<Innovator>
<IEClient RequiredSyncMode5="Never" />
<operating_parameter key="DebugServerMethod" value="false" />

Disabling the use of this folder will have no negative effect on a production system.
5.6 Installing the Reporting Service
Aras Innovator uses integration with Microsoft SQL Server Reporting Service. This
service must be installed and configured in order to run Aras Innovator reports. Please
refer to the Aras Innovator - Microsoft Reporting Services Guide for details on installing
and configuring the service. This document can be found at
http://www.aras.com/support/ or in the Documentation folder of the Aras Innovator CD
Image.
5.7 Configuring Aras Innovator for Single Sign-On
The Aras Innovator Single Sign-On feature provides a mechanism for customers to take
advantage of their existing user authentication scheme so that an Innovator login can
be processed without the user entering an Innovator specific password. This new
feature has been architected so that it can be easily configured to adapt to an Active
Directory environment or, if the customer has another user authentication scheme,
hooks have been included to integrate a non-standard method.
Please refer to the Aras Innovator Windows Authentication document. This document
can be found in the Documentation folder of the CD Image and outlines configuring
your Aras Innovator installation for user authentication.

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5.8 Configuring the Aras Innovator Service
The Aras Innovator Service is a Windows executable program that runs as a Windows
Service. It is used to automatically run Aras Innovator Methods on a periodic schedule,
as specified in the InnovatorServiceConfig.xml file. A single running instance of the Aras
Innovator Service can be configured to periodically connect to any number of Aras
Innovator Servers and for each Aras Innovator Server run any number of Methods.
The standard Windows Event Viewer is used for logging of program status and error
messages.
Please refer to the Aras Innovator - Service Instructions document for information on
configuring your Aras Innovator installation to use this service. This document can be
found in the Documentation folder of the CD Image.
5.9 Configuring Custom Installations
When using the custom install option certain files must be configured to allow Aras
Innovator components to work together.
1) The Aras Innovator Server must know where the database is installed. For the
system where Aras Innovator Server is installed, follow the steps outlined in DB
Connection Section.
The Database must point to the designated vault location. To set up the vault:
a) Log in as administrator.
b) Expand the Administration Folder, select File Handling, and click Vaults.
c) Select the button from the top left of the vault browser window and select
the Default vault that comes up
d) Right-click on Default vault, and select Edit from the context menu. The dialog
below is displayed:

e) Name Default (we are configuring the Default vault server)

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f) Vault Url Pattern This is the IIS path to the VaultServer.aspx. By default,
this path should be:
$[HTTP_PREFIX_SERVER]$[HTTP_HOST_SERVER]$[HTTP_PORT_SERVER]$[HTT
P_PATH_SERVER]/vault/vaultserver.aspx
(1) If the Vault Sever is installed on a separate machine than the Innovator
Server, then the web alias may need to be hard coded:
http://<servername>/<web_alias>/vault/VaultServer.aspx
g) Vault Url This field is updated automatically after the vault information is
saved.
h) Click the (save, unlock, and close button)
The Vault Server should have access to the Aras Innovator Server and Database Server
The vault server must know the location of the InnovatorServer.aspx. Here is how to
configure it:
a) Open the file VaultServerConfig.xml. This file should be located in the root of the
installed directory for the Vault server, for example:
C:\Program Files\Aras\Innovator\VaultServerConfig.xml
b) Change the AppServerURL to point to the InnovatorServer.aspx. So,

<AppServerURL>$[HTTP_PREFIX_SERVER]$[HTTP_HOST_SERVER]$[HTTP_POR
T_SERVER]$[HTTP_PATH_SERVER]/Server/innovatorserver.aspx</AppServerUR
L>

becomes:

<AppServerURL>http://<servername>/<web_alias>/Server/innovatorserver.as
px</AppServerURL>
5.10 Configuring Alternate Vaults Installations
When using the custom install option certain files must be configured to allow Aras
Innovator components to work together.
1) Run a custom installation to set up the new vault, which in this example we will call
New.
The Database must point to the designated vault location. To set up the vault:
a) Log in as administrator.
b) Expand the Administration Folder and Select Vaults
c) Select the Create a New Item button from the top left of the vault browser
window. The dialog below will be displayed.

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d) Name New (The name of the vault server we are configuring)
e) Vault Url Pattern This is the IIS path to the VaultServer.aspx. Because this is
not the default vault the URL should be hard coded:
http://<servername>/<web_alias>/vault/VaultServer.aspx
a. When a vault is installed stand-alone, the default web alias will be
http://<servername>/vault/VaultServer.aspx
f) Vault Url Leave blank. It gets filled automatically after the new vault is saved.
g) Click the (save, unlock, and close button)
The Vault Server should have access to the Aras Innovator Server and Database
Server, meaning that the vault server must know the location of the
InnovatorServer.aspx. Here is how to configure it:
a) Open the file VaultServerConfig.aspx. This file should be located in the root of
the installed directory for the Vault server, for example:
C:\Program Files\Aras\Innovator\VaultServerConfig.xml
b) Change the AppServerURL to point to the InnovatorServer.aspx. So,

<AppServerURL>$[HTTP_PREFIX_SERVER]$[HTTP_HOST_SERVER]$[HTTP_POR
T_SERVER]$[HTTP_PATH_SERVER]/Server/innovatorserver.aspx</AppServerUR
L>

becomes:

<AppServerURL>http://<servername>/<web_alias>/Server/innovatorserver.as
px</AppServerURL>
c) Change the vault name in the file, to the name of the server we are using, in
this case New.

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<name>Default</name>

becomes:

<name>New</name>
5.11 Configuring Vault File Upload Size Limits
The size of a file that can be uploaded to Aras Innovator is determined by your IIS
settings. To vault files larger than 500 Megs you will need to change a config file in the
VaultServer. It is recommended that .NET 3.5(or higher) be used on the server if large
files will be vaulted with these settings.

1) Edit the file \VaultServer\web.config
2) Change the line
<httpRuntime maxRequestLength="500000"
To
<httpRuntime maxRequestLength="2097151"

This value controls the maximum file upload size to the vault. The change outlined
here will allow you to vault files up to 2 Gigs in size.
3) Restart IIS on the server
5.12 FireFox Vault File Upload Error
The following error may occur when uploading a File larger than 30MB to the Vault
using Mozilla FireFox:
"Server returned invalid SOAP Message"; details:
XML Parsing Error: syntax error Location: http://.../Client/X-
salt=std_10.0.0.5843-X/scripts/Innovator.aspx Line Number 1, Column 1: The
resource you are looking for has been removed, had its name changed, or is
temporarily unavailable.
To resolve this issue, the following section can be added to the VaultServer web
configuration file.
1) Edit the file \VaultServer\web.config
2) Add the following highlighted lines

<security>
<requestFiltering>
<requestLimits maxAllowedContentLength="2147483648"/>
</requestFiltering>
</security>
</system.webServer>
</configuration>

The value highlighted in red will allow you to vault files up to 2GB in size.
3) Restart IIS on the server

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5.13 Configuring Vault Security
The vault security feature that restricts the accessing of files directly in the vault server
without authentication and proper permission can be disabled through addition of the
following flag in the VaultServerConfig.xml:
<?xml version="1.0" encoding="UTF-8"?>
<VaultServer>
<AppServerURL>http://localhost/$[HTTP_PATH_SERVER]/Server/
InnovatorServer.aspx</AppServerURL>
<LocalPath>C:\Aras\Vault</LocalPath>
<login_name>vadmin</login_name>
<password>vadmin</password>
<version>10.0</version>
<enforce_user_credentials>0</enforce_user_credentials>
</VaultServer>

Setting enforce_user_credentials to 0 disables this feature.
Setting enforce_user_credentials to 1 leaves this feature enabled.
The default behavior is to have this security enabled and is recommended for
production use.
5.14 Optional Vault Configuration Parameters

Some IIS setups can have problems with the chunk size when accessing files in the
vault. If you are experiencing issues accessing large files in the vault, you may try the
following setting in your VaultServerConfig.xml.

<?xml version="1.0" encoding="UTF-8"?>
<VaultServer>
<AppServerURL>http://localhost/$[HTTP_PATH_SERVER]/Server/
InnovatorServer.aspx</AppServerURL>
<LocalPath>C:\Aras\vault\</LocalPath>
<login_name>vadmin</login_name>
<password>vadmin</password>
<version>9.1</version>
<WriteFileMaxLength>4194304</WriteFileMaxLength>
</VaultServer>

The WriteFileMaxLength tag will limit the size of the chunk size when transferring the
file.
5.15 Installing Separate Conversion Servers
Conversion Servers are used to convert specific File Types into another file format. For
example, the Aras CAD to PDF Converter will convert CAD drawing files into its PDF files
for use as viewable files on the CAD Document ItemType.
In a typical Aras Installation, the Conversion Server is recommended to be installed on
a separate server. Installing a Conversion Server on the server that has Aras Innovator
installed will cause a significant performance impact.

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Please refer to the Aras Innovator Conversion Server Setup Guide document for
information on installing and configuring a Conversion Server. This document can be
found in the Documentation folder of the CD Image.
5.16 Restart the IIS server after Configuration Changes
It is recommended that you restart IIS (World Wide Web Publishing service) after any
change to the InnovatorServerConfig.xml file in order to ensure the changes to are
enforced on client PC machines.

To Restart IIS:
1) From the Start menu select StartSettingsControl PanelAdministrative
ToolsServices
2) Select the World Wide Web Publishing service
3) Select ActionRestart from the main menu.

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6 Feature License
Some of the additional features and add-ons require a Feature License in order to
run. For example, in order to run the Batch Loader or perform Vault Replication, you
need a Feature License associated with an Aras Support Subscription.
The following standard features will all require a Feature License:
Vault Replication
Batch Loader
Aras CAD to PDF Converter
Other Add-Ons can also require a Feature License, for instance:
Aras Requirement Management Solution
Aras Office Connector
Aras EPDM Connector

To check what Feature Licenses exist in Aras Innovator:
1) Log into Innovator as an administrator.
2) From the TOC, select Administration\Feature Licenses.
3) If a feature license is found, check the expiration date to confirm that the license
is still active.

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6.1 Requesting a feature license
In order to request a feature license, customers with an active Aras subscription can
send an email to [email protected] or to your account representative in the following
format:
Subject <Feature Name> activation key required
Body - Version of Innovator
You will receive a reply containing the Feature License activation key.
6.2 Installing the license
Once you have the activation key, install the feature license as follows:
1) Log into Innovator as an administrator.
2) From the main menu toolbar select Tools >> Admin >> Licenses >>
Activate Feature.

3) Paste the acquired activation key and click Activate Feature button.
A success message should pop up similar to the one shown below.

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7 Troubleshooting
7.1 HTTP Error 500.21 Internal Server error. on login

If when attempting to login into Aras Innovator you get a standard Internal Server
Error:

The most common cause is that Microsoft .NET 4.0 is installed prior to IIS being
enabled. Such a configuration results in the ASP.NET components for .NET 4.0 not
being installed.

To resolve this issue you will need to install the ASP.NET components by running the
following through the command prompt:
%windir%\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe iru
7.2 HTTP 401 Unauthorized Error after successful login
If after you have successful logged into Aras Innovator you receive a modal dialog that
pops up with the text Server Error in InnovatorServer/NotificationServer
ApplicationThe remote server returned an error: (401) Unauthorized there is most
likely a missing component to your Internet Information Services (IIS) installation on
your server.

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The above modal dialog will subsequently be followed by the next error:

This error will most commonly occur on Windows Server 2008 and Windows Server
2008 R2 installations. To resolve this error you will need to install the Windows
Authentication Role Service to into IIS by using the following steps:

1) Open up Control Panel -> Administrative Tools -> Server Manager
2) Right click on Web Server (IIS) under the Roles on the TOC and select "Add
Role services"
3) Install the "Windows Authentication" role service located under Security

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After you have installed the new Role Service for IIS you may need to uninstall Aras
Innovator and install again
.
7.3 Main Grid not painting columns or headers
After you login into Aras Innovator Server the main grid would never paint columns or
headers, however pages such as InBasket or relationshipTabs could work.
Attempt to open the Internet Explorer and you might see the following message: XML
Exception: Incorrect comments tag
This is a client side problem and the root cause of it is that the wrong version of the
XML parser is used (this could for example be caused by installing Visual Studio v6 with
SP6, that changes the XML parser used by Innovator).
The solution for this is to un-install and then to re-install the XML parser.
7.4 Installing Aras Innovator to a dedicated Microsoft Sharepoint
Server
When installing Aras Innovator to a machine that was previously set up as a Microsoft
Sharepoint Server, certain IIS setting managed by Microsoft Sharepoint can prevent
Aras Innovator from loading. If you are experiencing problems with your Aras
Innovator Installation on a dedicated Microsoft Sharepoint Server, you may try the
following steps to solve the problem.

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1) In IIS management console set Execute Permissions to "Scripts only" for
InnovatorServer, InnovatorServer\Client and InnovatorServer\Server
1) Add partitionResolverType="" attribute on sessionState element in
InnovatorServer\Server\web.config
2) Add enableSessionState="true" attribute on pages element in
3) Add <trust level="Full" /> inside system.web element in
4) Add <trust level="Full" /> inside system.web element in
InnovatorServer\Client\web.config
5) Enable anonymous access for InnovatorServer\Client to allow .Net controls access
resources. (Keep enabled Windows authentication for InnovatorServer\Server.)

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8 Database Owner Configuration
Aras Innovator provides the option to create, populate existing, or configure existing
databases in MS SQL Server. In order to allow continued upgrading of Innovator
certain guidelines should be followed regarding the MS SQL Server users and logins
used to access the Aras Innovator database.

The innovator user must have access to the database.
o This user is created as part of a standard installation when using the
create option.
o This must be configured manually when an installation uses the populate
or configure options.
The innovator user must have database owner privileges.
o This privilege is created as part of a standard installation when using the
create option.
o This must be configured manually when an installation uses the populate
or configure options.
The non-system database objects should be owned by the innovator database
user.
o Non-system objects are those not created by MS SQL in initial creation of
the database in MS SQL
o All installed objects will be created with this owner.
o All objects created by the Innovator Server will be created with this
owner.
Logins used by the innovator database user should not be the same as the MS
SQL Server System Administrator login.
o The innovator database user login should not match the sa login
o The innovator database user login should not match any other MS SQL
Server Administrator login used in addition to the sa login.

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9 Running Installer Multiple Times
9.1 Complete Install the First Time
Innovator is designed to be installed, either as a whole or in components, to the same
server multiple times. This means that every time the installer is run, it will be treated
as a new installation. Please be sure not to delete your installer from your hard drive
when you are done with an installation. You must reuse the same installer to run the
installation the next time.
9.2 Modify, Repair, or Remove

If you are seeing the screen above the installation is not being treated as a new
installation. This usually indicates that you are trying to install the same version of
Aras Innovator that was previously installed. You should use the copy of the installer
that was run to install the existing version of Aras Innovator. If this copy of
InnovatorSetup.msi is not available, please use the following steps to enable the
installer to run as new.

1. Download the installer to your hard drive.
2. Locate the ChangeGUID.exe file
a. This can be found in the Tools folder under the root directory of the
existing Aras Innovator installation instance.
b. This can also be found in the Utilities folder of the Aras Innovator CD
Image.
3. Open a command prompt
4. Change directory to where the ChangeGUID.exe file is located

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a. I will use C:\ as my example.
5. Execute the file while specifying the full path to the installer
a. ChangeGUID <path>\InnovatorSetup.msi
b. Where <path> is the directory path to where the InnovatorSetup.msi is
located.

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10 Aras Innovator Server Uninstall
10.1 Locating the Uninstaller
1. From the Start Menu, go to the Control Panel.
2. Select Programs and Features
3. From the list, select Aras Innovator
a. If more there is more than one installation make sure you are in the
details view. Right click the details grid and select more and make
sure Comments and Version are checked off.

b. Under the Comments and Version section dialogue should tell you the
install path and the version of Aras Innovator respectively (boxed in red
above)
4. Click the Uninstall button(circled in red above) to begin the uninstall.

10.2 Uninstalling
When Uninstaller starts this screen will be presented.
Click Yes to proceed
Click No to exit the Uninstaller.

Once you click Yes on this screen the uninstall process will begin, and the status of
the Uninstall will be displayed on the screen.

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Copyright 2013
Aras Corporation.

Click Cancel to exit the Uninstaller.
When Uninstall completes, Aras Innovator has been fully removed from your machine.

Aras Innovator 10.0 - Installation Guide

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