01-Chapter 1 Installation BAM Server2

Installation Manual Volume 2 C&C08 Digital SPC Switching System Table of Contents
Table of Contents
Chapter 1 Installing BAM Server.................................................................................................. 1-1 1.1 System Requirements ....................................................................................................... 1-1 1.1.1 Hardware Environment of BAM............................................................................... 1-1 1.1.2 Software Environment of BAM ................................................................................ 1-2 1.1.3 Partitioning of BAM Hard Disk................................................................................. 1-2 1.2 Installation Procedures of BAM Software .......................................................................... 1-3 1.2.1 Installing BAM Server Software .............................................................................. 1-3 1.2.2 Installing Emergency Workstation Software ......................................................... 1-17 1.2.3 Installing Client Software....................................................................................... 1-19 1.3 Data Restoration and Upgrade ........................................................................................ 1-21 1.3.1 Restoration of BAM Server Data........................................................................... 1-22 1.3.2 Upgrade of BAM.................................................................................................... 1-23 1.4 BAM System Directories.................................................................................................. 1-26 1.4.1 Server Software Directories .................................................................................. 1-26 1.4.2 Client Software Directories.................................................................................... 1-31 1.4.3 Other Directories ................................................................................................... 1-32 1.5 Installation Files ............................................................................................................... 1-32 1.6 Parameter Configuration for BAM.................................................................................... 1-33 1.7 Installation Cautions ........................................................................................................ 1-33 1.7.1 Unable to Create Database Files .......................................................................... 1-33 1.7.2 Processing System Database Fails ...................................................................... 1-34 1.7.3 Unable to Uninstall the System ............................................................................. 1-35 1.7.4 Unable to Start the BAM Server............................................................................ 1-36 1.7.5 Client Software Unable to Run Correctly .............................................................. 1-36 1.7.6 Client Software Unable to Access the Server ....................................................... 1-37 1.7.7 Unable to Update Database during Upgrading ..................................................... 1-37 1.7.8 Unable to Restore System Registry ...................................................................... 1-38 1.7.9 System Restart during Upgrading or Restoring .................................................... 1-38
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Installation Manual Volume 2 C&C08 Digital SPC Switching System Chapter 1 Installing BAM Server
Chapter 1 Installing BAM Server

1.1 System Requirements
The setup program for the terminal system is available in a CD. You can either directly run the setup program from the CD drive, or copy it from the CD to the hard disk, and then complete the setup. The terminal system software of the C&C08 digital SPC switching system (shortened as C&C08 switch), that is, Background Management Module (BAM) software, is divided into the server software and the client software. It only can be correctly installed and run when certain conditions are met.
1.1.1 Hardware Environment of BAM

Server: CPU: !2, Pentium II 300 MHz (or higher); Memory: !128 MB, 256 MB memory is recommended; Hard disk (or hard disk array): !4.3 GB, it can be expanded according to the user quantity during the commissioning; Network card: !2, it is used for the communication between the Administration Module (AM) and the client. Client: CPU: Pentium II 300 MHz; Memory: !32 MB; Hard disk: !100 MB of free space; Network card: it is used for communication with the server. Make sure that the current hardware configuration of the computer can meet the above requirements. Otherwise, it will affect the efficiency of the BAM, or sometimes cause abnormities, or even lead to the failure of the BAM.
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Installation Manual Volume 2 C&C08 Digital SPC Switching System
1.1.2 Software Environment of BAM

Server: Operating system: Windows 2000 Server operating system; MS SQL Server 7.0 or MS SQL Server 2000 (SQL stands for Structured Query Language) database management system (Select 936 Chinese simplified for Character Set and Binary Order for Sort Order). Client: Operating system: Windows 95 (OSR2), Windows 98, Windows NT Workstation 4.0, or Windows NT Server 4.0; With Internet Explorer (IE) 4.01 already installed. To be a User Interface (UI) terminal, the Data Access Objects (DAO) 3.5 or later versions (with ODBC direct components selected) must be installed. Make sure that the software is correctly installed according to the above guide. Otherwise, possible running conflicts might occur, which will make the BAM run unstably or even failed to run.
1.1.3 Partitioning of BAM Hard Disk

I. Disk File Type
The BAM hard disk is partitioned into four logical partitions, C, D, E, and F, with the files all in the format of New Technology File System (NTFS).
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Disk C is used as the system disk which includes the Windows 2000; Disk D is used for the installation of the SQL Server, BAM program, BAM database, call bill files, and traffic statistics results; Disk E is used to store database logs, bill backup and bill classification files; Disk F is used for database backup.
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II. Size of Disk Partitions

In case that the total hard disk size is larger than 8 GB, the sizes of logical partitions can be specified as follows: 1) 2) 3) No matter in the single-processor or double-processor form, the space of disk C is fixed to 2 GB. Space of disk F should be no less than 2 GB. When the above two conditions are met, the sizes of the remaining partitions can be set complying with the proportion of D: E: F = 4: 2: 1. If the space of disk F is
less than 2 GB, set the space of disk F to 2 GB, and then reduce the size of disk D properly. In case that the total hard disk size is less than 8 GB, as with an emergency workstation, disks E and F can be combined, that is, split the whole disk into three logical partitions, C, D, and E. The contents stored in disks C and D remain unchanged, while disk E can be used to store database logs, bill backup files, bill classification files, and database backup. In this case, the sizes of these logical disks can be set with C: D: E = 1: 2: 1 properly.
III. Partitioning Example

If the BAM has four 9 GB hard disks which are configured to the RAID5, the total available capacity is 27 GB. In this case, the logical disks should be partitioned as follows: 1) 2) First set disk C to 2 GB. Partition the remaining 25 GB disk space according to the ratio 4:2:1. That is, the logical disk sizes are respectively 14.3 GB, 7.2 GB, and 3.5 GB. Based on the calculated result, space of logical disks D, E, and F can be set respectively as 14 GB, 7 GB, and 4 GB. The final result should be as follows:
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C: 2 GB, D: 14 GB, E: 7 GB, F: 4 GB.
1.2 Installation Procedures of BAM Software

The installation of the whole BAM system includes:
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Installation of one set of server software Installation of several sets of client software (including emergency workstations)
1.2.1 Installing BAM Server Software

The BAM server system can serve one multi-module switching system (the switching system has the AM and can provide background management functions).
I. Startup of setup.exe
Insert the installation CD into the drive. The setup program will auto start if the automatic starting function of setup programs is enabled with the system. Otherwise, select Start > Run from the Windows 2000 menu, type "Setup (if it is not the current path, type or select the related path), and press Enter, then the setup program starts;
or use the explorer and click on the icon of the file Setup.exe. As another alternative approach, you can copy the files in the installation CD to the hard disk for execution under the same directory. A Welcome dialog box is displayed after the initialization is completed. Click Next to continue (or click Cancel to exit).
II. License Agreement and Installation Wizard

A license agreement dialog box is displayed. Read it carefully and make sure that you agree to it, and then click Yes. Otherwise, click No to exit. Then the setup program will provide a system installation wizard, showing the installation steps and other information. This installation wizard may contain the content that is not listed in this manual, such as the latest installation information. Please read it carefully.
III. Authentication Serial Number

When the setup program requires the input of user information, as shown in Figure 11), type the serial number of the product. The serial number is already provided along with related agreements.
Figure 1-1 User information
IV. Installation Instructions

After the input of the correct user information, the setup program checks whether a legal BAM system has been installed before. If yes, for data security and the matching of versions, the setup program will not allow the reinstallation of this system. In this case, only the program upgrade and data restoration can be carried out. If no BAM system installed before, install it (in this case, only installation can be carried out). See Figure 1-2.
Figure 1-2 Installation instructions
V. Selection of Installation Type

To install the BAM server, select C&C08 switch Administration System Server, as shown in Figure 1-3. When you select this option, apart from installing the server software, the setup program will install a set of client software for your convenience. The client software is used for communication with the server, as well as the command transfer and result display. Next, select the folder name (program menu) and the destination directory of the program. The program will be started according to program menu, and under the destination directory will store all the software programs and help files of the BAM server system. Ensure that this directory has the hard disk space of at least 10 MB to 20 MB.
Figure 1-3 Selecting installation mode
VI. System Configuration

Now you are supposed to configure some related information for the server installation.
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System administrator information
As shown in Figure 1-4, information of the system administrator includes the account and password of the C&C08 switch administrator. By default, the system administrator account is cc08, which cannot be changed. The system administrator password should be composed of 1 to 30 valid characters, excluding the function keys and control keys. Also, the password can not be left vacant.
Figure 1-4 Setting system administrator information

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System information
As shown in Figure 1-5, the system information refers to the name of the office managed by the BAM server. The office name should be composed of 1 to 30 valid characters. The office name that identifies an office uniquely is used in the later operations, such as the report output.
Figure 1-5 Configuring office name

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Configuration of capacity
As shown in Figure 1-6, the capacity configuration refers to the quantity setting of the user lines and the trunk lines during the deployment. The values should be the same as that required by the actual quantities. Based on these values, the program is able to auto calculate the database capacity. If it is necessary to change the database capacity, type the related value in the box. To make full use of the disk space, enhance the system running efficiency, and guarantee the data validity. It is recommended that the capacity of the database should be ranging from 283 MB to 500 MB. If the database capacity is less than 283 MB, the system may be failed to be initialized.
Figure 1-6 Configuring system capacity

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Directory for storing BAM data
The operation data of the BAM during the running are all stored in the folder set here. The default folder is D:\MSSQL\DATA, as shown in Figure 1-7.
" Note: The capacity of the folder should be no less than 1 GB. During the installation, if the setup program prompts that there is no sufficient space, but you want to continue with the installation, first switch to another task, clear the disk space, and then switchback to go on.
Figure 1-7 Choosing the directory for storing system data

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Directory for storing system log files
The log files of the BAM during its running are all stored in the folder set here. The default folder is E:\MSSQL\DATA. The capacity of the folder should be about 1 GB. Data files are frequently accessed, while log files are accessed only when necessary, so data files should be stored in the NTFS partition if possible.
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Directory for storing loading data
As shown in Figure 1-8, all the programs and data that will be dynamically loaded during the AM/CM (Communication Module) startup are stored under the folder set here.
" Note: When the switch data in the BAM are configured and sent to the system setting, all the data that will be sent to the host are stored in this folder in the file format. Hence, make sure that no file in this folder is deleted.
Figure 1-8 Choosing the directory for storing loading data

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Directory for storing the system running data
As shown in Figure 1-9, enter or select the directories for saving program data during the running of the BAM server. The options are as follows: System Backup: F:\CC08\ by default The directory set in this edit box is used for storing the system data backup. Its capacity should be about 1 GB. Stats Result: D:\Stats by default The call statistic results are to be dumped under the directory set in this edit box in the .DBF format of FOXPRO. The data stored here can be used repeatedly for statistic result re-analysis. Bill Result: D:\BILL by default The directory set in this edit box stores all the call bill data in the data file format. The bill files are output in Huawei C&C08 format. Bill files are generated by hour and with the name of 4-digit year+2-digit month+2-digit date+2-digit hour.BIL format for the query convenience. Bill Backup: The directory set in this edit box stores the call bill file backup.
Figure 1-9 Selecting directories for storing system running data

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Presetting of super workstation
As shown in Figure 1-10, for convenient system management, some clients can be listed during the installation as super workstations. The super workstations are authorized to control and manage the BAM server. The Transmission Control Protocol/Internet Protocol (TCP/IP) addresses of the super workstations should be filled in the IP address field, so that the server can communicate with them. The names of the super workstations should be filled in the Name field, so that the subsequent management operations on a workstation can be made by referring to its name.
" Note: The entered workstation name or IP address must be unique. Otherwise, the setup program will prompt to type a workstation name or IP address again. During the installation process, a maximum of 16 workstations can be added. While, after the installation, any number of clients can be added by using the related Man Machine Language (MML) command.
Figure 1-10 Adding super workstations

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Verification of SQL server authority
As the data operations of the whole BAM system are based on the SQL server system, to guarantee the data security, the validity of the installation is to be checked. Type the password of the SQL server system account sa (sa is the default database super user). See Figure 1-11.
Figure 1-11 Verifying SQL server password

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Connection of bill server
To connect the bill server, select Yes, and type the IP address and the BAM number of the bill server in the related edit boxes. Each BAM connected to the same bill server has a unique number for identification. See Figure 1-12.
Figure 1-12 Connecting bill server By now, all the configurations to be done for the BAM server installation are completed. Next, the setup program will display part of the configured parameters for your confirmation. If they are agreed, the setup program will proceed with the next step. Otherwise, it will allow you to go back to the previous step for modification.
VII. File Copying

This step is used for creating the directory and copying files. When copying the files, the setup program will display the information, such as the file copying progress, the available disk space, the available memory, and the progress of copying each file.
VIII. Data procEssing

After the files are successfully copied, the setup program will start to process the data used by the BAM server. In the current SQL server 7.0, the program will use the provided account sa to log in to the SQL server and then create the database files. If the creation is successful, the database server should contain the following files: Alarm_Data.MDF: physical file (by default) D:\Mssql\Data\Alarm_Data.MDF Alarm_Log.LDF: physical file (by default) E:\Mssql\Data\Alarm_Log.LDF
Bam_Data.MDF: physical file (by default) D:\Mssql\Data\Bam_Data.MDF Bam_Log.LDF: physical file (by default) E:\Mssql\Data\Bam_Log.LDF BillData_Data.MDF: physical file (by default) D:\Mssql\Data\BillData_Data.MDF BillData_Log.LDF: physical file (by default) E:\Mssql\Data\BillData_Log.LDF Stats_Data.MDF: physical file (by default) D:\Mssql\Data\Stats_Data.MDF Stats_Log.LDF: physical file (by default) E:\Mssql\Data\Stats_Log.LDF Test_Data.MDF: physical file (by default) D:\Mssql\Data\Test_Data.MDF Test_Log.LDF: physical file (by default) E:\Mssql\Data\Test_Log.LDF After that, the setup program starts to initialize the database and process the initial data in the database. This process may take several minutes or several hours, which depends on the database capacity and the efficiency. After the processing, the SQL server should contain the following databases: Alarm: for alarm processing use Bam: for system use BillData: for bill processing use Stats: for traffic statistics use Test: for test processing use They are created in the related database files, and the attributes of each database have been correctly set. At present, their attributes are set as below: Recursive triggers is set to FALSE; Quoted identifier is set to FALSE; Torn page detection is set to FALSE; Auto create statistics is set to FALSE; Auto update statistics is set to FALSE; Autoclose is set to FALSE; Autoshrink is set to FALSE; ANSI null default is set to FALSE; Dbo use only is set to FALSE; No chkpt on recovery is set to FALSE;
Read only is set to FALSE; Select into/bulk copy is set to TRUE; Single user is set to FALSE; Trunc.log on chkpt is set to TRUE.
" Note: These attributes can be modified to meet specific requirements. Because the database attributes are vital to the running of some programs, special care should be paid when these attributes are modified.
IX. Environment Update

The setup program registers the information used by the BAM to Windows 2000 system. Also, it adds the environment variables relying on which the system operates, sets the auto-run features of the system, and creates or updates the program menu.
X. Installation Completion
After all the above steps are completed successively, the setup program displays the Setup completed window to ask you whether to restart the system at once. To validate the new settings, you need to restart the system at once. By now, the installation of the BAM server is completed. Since then, each time when the Windows 2000 system is restarted, the BAM server software will be auto started.
" Note: During the installation of the BAM server, to make the operation and management more convenient, the setup program also installs a set of BAM client software by default. Hence, you need not install it again.
1.2.2 Installing Emergency Workstation Software

Due to some irresistible or unpredictable accidents, the BAM software, the Windows platform software, or the hardware itself may be damaged, causing the BAM server
unable to run normally or even failed to run. In such cases, to prevent further losses, an emergency workstation shall be installed to serve as the standby server. The BAM of the C&C08 switch provides a set of emergent server software, which auto mirrors the data on the BAM server every four hours by default. Once the normal BAM server stops running due to some fault, you can start the emergency workstation at once to restore the data. Meanwhile, switch over the IP address to make the emergency workstation to take over the communication task with the AM from the original server at once. For a more improved data security strategy, the CLUSTER mode can be adopted.
I. Installation Procedures
For the installation of the emergency workstation, the installation type should be C&C08 switch System Emergency Resume Workstation. The subsequent steps are the same as those of the ordinary server installation. The difference is that when the setup program proceeds with the stage described in Section 2.1/VI. System configuration/Verification of SQL server authority, the interface is displayed as shown in Figure 1-13, prompting you to configure the connection of the emergency workstation and set the directories whose data are to be mirrored. Meanings of the options: Server Name: the name or IP address of the windows 2000 computer where the normal server system is installed. Origin Dir: the directories on the normal server under which the files contain the data to be mirrored. Target Dir: the directories on the emergency server under which the mirrored data are stored. To make an emergency workstation functioning, at least two directories for the data synchronization should be specified on the normal server: the data backup directory (F:\CC08 by default) and the bill file saving directory (D:\Bill by default). The directory that stores the mirrored data on the emergency server can be created at the related location in the tree structure.
II. Switchover of Emergency Workstation

To switch an emergency workstation to be the active one, follow the steps below: 1) 2) 3) Stop the synchronization service (Smirror service) and any possible running terminal programs on the emergency workstation Start the server program, select to restore system database and bill database; or you can use the SQL server Enterprise Manager to restore data Change the IP address to the one that is accessible to the AM (172.20.x.x)
4) 5)
Connect the network adapter for the IP accessible to the AM of this emergency workstation to the HUB port of the server through a network cable Restart the emergency workstation. By now, the emergency workstation should have taken over all the tasks of the original server, serving as a BAM server
Figure 1-13 Configuring directories whose contents are to be duplicated
1.2.3 Installing Client Software

Client software is used to communicate with the BAM server and carry out the functions such as command transfer and result display. One set of client software can communicate with multiple BAM servers, and can set up multiple connections with each server.
I. Startup of setup.exe
Refer to Installation of BAM Server Software (1.2.1-I).
II. License Agreement and Installation Wizard

Refer to Installation of BAM Server Software (1.2.1-II).
III. Authentication Serial Number

Refer to Installation of BAM Server Software (1.2.1-III).
IV. Installation Instructions

Refer to Installation of BAM Server Software (1.2.1-IV).
V. Selection of Installation Type

Refer to Installation of BAM Server Software (1.2.1-V). Here, select the C&C 08 Switch Administration System Client option.
VI. System Configuration

The information required for the connection between the client and the BAM server can be provided here in advance. You can set a list of the servers to be logged in, and type the TCP/IP address of the concerned server in the IP address field, so that the client can communicate with the server, as well as the name of the office where the server is located in the Office name field. Refer to Figure 1-14.
" Note: The office name and IP address must be unique. Otherwise, the setup program will prompt you to type them again. During the installation process, a maximum of sixteen servers can be added. After the installation, you can add servers or modify the server information through the client software.
Figure 1-14 Adding login server
VII. File Copying

Refer to Installation of BAM Server Software (2.1-VII).
VIII. Environment Update

Set the system information required by the client software, and then create program menus and so on.
IX. Installation Completion

The setup program displays the Setup Complete window to prompt you of the installation completion and ask you whether to start the client at once. Start the client by ticking the check box, and click Finish to end the client installation. By now, the installation of the BAM client is completed.
1.3 Data Restoration and Upgrade

After the BAM of the C&C08 switch is installed, it can be restored or upgraded by running the setup program again when necessary. The setup program will auto detect any existing system, and instruct you to complete the subsequent steps.
Before the upgrading or restoring, first shut down the BAM server, and then choose Start > Set > Control Panel > Administration Tools > Service to quit the BAM monitoring services: BamService and Smirror service. Then shut down all the running programs to be upgraded on the BAM.
1.3.1 Restoration of BAM Server Data

When the system data are damaged due to the accidental or intentional causes, the following measures can help you to restore the data with the latest backup data. Start the setup program, and then select the Restore C&C 08 Environment and Data option.
I. Selection of System Backup Files

Select the latest system data files that are backed up, including the system environment data files, the system configuration data files, and the bill data files; or directly type the name and the path of the files to be restored in the related edit boxes, as shown in Figure 1-15. The files whose extension name is .bak are system environment data backup files, which are stored in the system backup folder. Among them, select the most complete and appropriate file to recover the system. The files whose extension name is .dat are system configuration data files and bill data backup files, which are also stored in the system backup folder. Select among them the most complete and appropriate file to recover the system. The fields can be left vacant and the related files will be ignored during the restoration.
Figure 1-15 Restoring system data The restoration of system files is an irreversible operation that will result in substitution of all the original system data, so carry out it with care.
II. Restoration
After selecting the files, click on the button Restore. The system will display the currently restored object and the progress.
III. Restart of the Computer

As the system restoration changes the configuration of the system, the computer should be restarted. When the computer is restarted, the server will auto run. By now, the restoring process is ended.
1.3.2 Upgrade of BAM

By the upgrade installation of the setup program, the BAM system can be upgraded from the lower version to the latest version. Upgrade your software according to the following procedures, but before which ensure that the setup program supports the upgrading function.
I. Preparations Before Upgrade

To upgrade the BAM server, first enable the emergency workstation to take over all the tasks of the current running BAM, then run the setup program on the replaced BAM to upgrade it by selecting the Update C&C08 Server Program option, as shown in Figure 1-16. After the upgrade, if it is confirmed that everything about it is normal, the BAM can be connected to the switch and put into service.
II. Selection of Upgrade Type

Start the setup program to enter the Setup Instruction interface. If the server software is installed, you can choose to upgrade either all software or only the client software. If the client software is installed, you can only update the client software. The setup program will auto manage the information to guarantee the matching of software versions.
Figure 1-16 Upgrading BAM server
III. Backup of Original Files and BAM Database

During the BAM upgrade, the setup program will auto back up the BAM database, the executable program directory D:\cc08 and the loading file directory D:\DATA.
D:\cc08 is backed up as D:\cc08MM-DD-YYYY // MM-DD-YYYY is the date of upgrading. D:\DATA is backed up as D:\DATAMM-DD-YYYY // MM-DD-YYYY is the date of upgrading. D:\Mssql\Data\Bam_Data.MDF is backed up as D:\Mssql\Data\BamOldBackup_Data.MDF // BAM database file E:\Mssql\Bam_Log.LDF is backed up as E:\Mssql\BamOldBackup_Log.LDF // BAM database log file BAM database Bam is backed up as BamOldBackup.
IV. File Copying

After the upgrade type is chose, the setup program will auto detect the location of the software that is installed previously. If the environment of the system is modified by manual, the setup program cannot be run correctly. If the server upgrade option is selected, the setup program will reinitialize all the database data except the bill database. Hence, handle it with special care.
V. Upgrade Completion
After the files are copied, the program upgrade is completed. In the case of the BAM server upgrade, switch back to the upgraded server from the emergency workstation and restart the system.
" Note:
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The BAM installation CD of all versions cannot provide the upgrade function. Also, the upgrade function only supports to upgrade some software of the basic versions. Hence, before using the upgrade function of a setup program, you need to confirm whether the program provides the upgrade function, and if yes, which basic versions it can upgrade.
During the BAM upgrade, follow the setup wizard. Do not interrupt the setup program by force. Otherwise, it may leads to the invalid BAM database. In the case of the abnormal interruptions that make the BAM database inaccessible, check if the backup database BamOldBackup can be accessed. If the backup database is normal, rename the backup database as Bam, so as to restore the original Bam database.
1.4 BAM System Directories

Before the setup program is started, make sure that the mandatory software has been installed in your computer. The typical software environment is as follows: C:\WINNTthe directory where the Windows 2000 operating system is located; C:\Program Filesthe directory where the Windows programs are located; C:\Tempthe directory where the temporary files are stored; D:\MSSQL7the directory where the MS SQL Server 7.0 is located. Besides, disk drives such as E and F should be available in the system. To reduce the impact of unknown factors on the BAM, no other applications or software shall be installed in the computer. In the description of the following software directories, it is assumed that all the default directory options are adopted during the installation.
1.4.1 Server Software Directories

I. Folder of Program Files
After the server software is successfully installed, the setup program has created the following directories to store the programs and data of the BAM server. The directory structure is as follows: (Default directory) D:\CC08to store system startup executive files; D:\CC08\SERVICESto store system program support files; D:\CC08\SERVICES\MCPto store system MCP card programs and configuration files; D:\CC08\ONLINEHELPto store MML online help system files; D:\CC08\BINto store UI executable programs and relevant support files; D:\CC08\DATAto store UI database files, configuration files and other support files; D:\CC08\TEMPto store temporary directory for UI batch input. The files stored in the above folders are listed below. (Default directory) D:\CC08 stores the system startup executive files: d:\cc08\convert.exe d:\cc08\default.htm system communication gateway tool software MML command online help startup file
d:\cc08\macro.ini d:\cc08\mmlws.exe d:\cc08\securitymanager.exe d:\cc08\uninstall.exe d:\cc08\isuninst.exe d:\cc08\unstall.isu d:\cc08\uninst.isu d:\cc08\128Bam.ini d:\cc08\smirror.exe
client program configuration file client program file server monitoring startup file
system uninstall executive file system uninstall support file system uninstall support file system uninstall information file BAM server configuration file synchronization service program
D:\CC08\SERVICES stores system program support files: system monitoring service module file d:\cc08\services\bamservice.exe d:\cc08\services\bill.exe d:\cc08\services\dataman.exe BAM bottom layer communication module d:\cc08\services\exchange.exe maintenance service support module d:\cc08\services\maintain.exe d:\cc08\services\stats.exe d:\cc08\services\test.exe d:\cc08\services\warn.exe d:\cc08\services\logman.exe d:\cc08\services\mml.exe d:\cc08\services\logman.tlb d:\cc08\services\makecrc.exe d:\cc08\services\libnspr2dll d:\cc08\services\makecrc.dll system running support file system running support file traffic statistics service support module testing service support module alarming service support module system authority management service support module MML command interface processing module system running support file system running support file bill service support module data management service support module
system running support file d:\cc08\services\warnserv.dll d:\cc08\services\zip3240.dll d:\cc08\services\setup.log d:\cc08\services\isql.exe d:\cc08\services\dbremove.dat system running support file setup program recording file uninstall program support file uninstall program support file
D:\CC08\SERVICES\MCP stores system MCP card programs and configuration files: d:\cc08\services\mcp\memwr.ini d:\cc08\services\mcp\memwr.sys d:\cc08\services\mcp\regini.exe MCP card registration program MCP card configuration file MCP card driving program
D:\CC08\ONLINEHELP stores MML online help system files: d:\cc08\onlinehelp\statstable_1.htm d:\cc08\onlinehelp\statstable_2.htm table of relationship between traffic statistics measurement subset and measurement unit table of relationship between statistics measurement unit measurement entity table of relationship between statistics measurement unit measurement object traffic and traffic and
d:\cc08\onlinehelp\statstable_3.htm d:\cc08\onlinehelp\statstable_4.htm d:\cc08\onlinehelp\cc128idx.hhk d:\cc08\onlinehelp\cc128toc.hhc d:\cc08\onlinehelp\cc128toc.idx d:\cc08\onlinehelp\cc128.chm
description of the values of traffic statistics measurement object MML online help system support file MML online help system support file MML client program support file MML online help file
II. Folder of System Data Files

The routine running data of the BAM are stored in the data directory of the BAM server. (Default directory) D:\MSSQL\DATA stores the following files:
d:\mssql\data\alarm_data.mdf d:\mssql\data\bam_data.mdf d:\mssql\data\billdata_data.mdf d:\mssql\data\stats_data.mdf d:\mssql\data\test_data.mdf
physical data file corresponding to Alarm database physical data file corresponding to Bam database physical data file corresponding to BillData database physical data file corresponding to Stats database physical data file corresponding to Test database
The routine running logs of the BAM are stored in the log directory of the BAM server. (Default directory) E:\MSSQL\DATA stores the following files: e:\mssql\data\alarm_log.ldf e:\mssql\data\bam_log.ldf e:\mssql\data\billdata_log.ldf e:\mssql\data\stats_log.ldf e:\mssql\data\test_log.ldf physical log file corresponding to Alarm database physical log file corresponding to Bam database physical log file corresponding to BillData database physical log file corresponding to Stats database physical log file corresponding to Test database
III. Folder of Loading Data Files

The AM/SM (Switching Module) loading programs and software and hardware configuration data of the C&C08 switch are stored in the loading data directory of the BAM server. (Default directory) D:\DATA stores the following files: d:\data\Amp.elf d:\data\Amp.map d:\data\Cc08.amp d:\data\Cc08.bcp d:\data\Cc08.bsm d:\data\Cc08.cdp d:\data\Cc08.ncc AM loading program AM loading program AM loading program AM loading program SM loading program AM loading program AM loading program
d:\data\Cdp.elf d:\data\Cdp.map d:\data\Fsk.dat d:\data\Ncc.elf d:\data\Ncc.map d:\data\Sm.map d:\data\bac.bin d:\data\bacram.abs d:\data\bacrom.map d:\data\cc08.bcc d:\data\cc08.mhi d:\data\cc08.spc d:\data\cc08.spd d:\data\cc08.src d:\data\cc08n7.cpc d:\data\cc08pra.cpc d:\data\cc08spc.ncc d:\data\cc08v5.cpc d:\data\e16.bin d:\data\ncc.loc d:\data\qsi.bin d:\data\spc.bd d:\data\spc.loc d:\data\spc.map d:\data\stu.bin
AM loading program AM loading program SM initial configuration data AM loading program AM loading program SM loading program AM loading program AM loading program AM loading program AM loading program AM loading program Service Processing Module (SPM) loading program SPM loading program SPM loading program SPM loading program SPM loading program SPM loading program SPM loading program AM loading program AM loading program AM loading program SPM loading program SPM loading program SPM loading program AM loading program
The SPD signal tone loading files, which are named in numbering mode, are stored in the subdirectory of d:\data\Voice.
" Note: After the startup, the server will generate the data configuration files used by the switch such as Db_?.dat according to the users configuration command. Hence, do not delete any files in this directory.
IV. Folder of NT System Files

The BAM client configuration files and the MCP card configuration files are stored in the Windows directory. macro.ini memwr.ini client configuration file MCP card configuration file
The BAM monitoring service control programs are stored in the SYSTEM32 folder in the Windows directory. bam alarm.pma dynamicmonitor.exe performance monitor configuration file performance monitor monitoring support file
Besides, there is some shared and publishable VC Dynamic Link Libraries (DLL). The additional MCP card driving program of the BAM is stored in the SYSTEM32\DRIVERS folder in the Windows system directory. memwr. sys MCP card driving program
1.4.2 Client Software Directories

After the client software succeeds to be installed, the setup program has created the specified directories for storing the client programs. The directory structure is as follows: (Default directory) D:\CC08 to store system startup executive files; D:\CC08\ONLINEHELPto store MML online help system files; The files stored in the above folders are listed below (some files are the same as those generated after the server installation). (Default directory) D:\CC08 stores system startup executive files:
d:\cc08\convert.exe d:\cc08\default.htm d:\cc08\macro.ini d:\cc08\mmlws.exe d:\cc08\uninstall.exe d:\cc08\unstall.exe d:\cc08\isuninst.exe d:\cc08\unstall.isu
system communication software
gateway
tool
MML command online help startup file client program configuration file client program file system uninstall executive file system uninstall support file system uninstall support file system uninstall support file
The BAM client configuration files are stored in the Windows directory: macro.ini client configuration file
At the same time, some shared and publishable VC DDLs are also stored in the Windows system directory.
1.4.3 Other Directories

During the running of the BAM server software, the program will create the following directories according to the values configured in the registry: E:\BillBack (bill backup directory) D:\Bill (bill storing directory) F:\Cc08 (system data backup directory) C:\Test (directory used for testing) These directories store the running data and the backup files, so do not delete any of them casually.
1.5 Installation Files

_inst32i.ex_ _isdel.exe _setup.dll _syscab _usercab autorun.inf setup program support file uninstallation program running file setup program support file setup program data file setup program data file auto running information file
data.tag datacab lang.dat layout.bin os.dat setup.bmp setup.exe setup.ini setup.ins setup.lid
setup program support file compression program data file setup program support file setup program support file setup program support file setup program support file setup program running file setup program support file setup program support file setup program support file
1.6 Parameter Configuration for BAM

Refer to the part Appendix A 128BAM.INI Configuration Items in the C&C08 Digital SPC Switching System Operation Manual-Routine Operation Volume.
1.7 Installation Cautions

The items listed below are possible faults during the installation and the related solutions.
" Note: The sequence numbers of the recommended solutions correspond to those of the possible causes.
1.7.1 Unable to Create Database Files

I. Phenomenon
When the setup program displays initializing database, the following dialog box is displayed, prompting The database initialization failed! Do you want to go on doing the following setup? as shown in Figure 1-17.
Figure 1-17 Installation failed
II. Possible Causes

1) File conflict or unable to create the file. During program processing, it is possible that you have created the files with the same names as the existing files in the log or data folder; or you have no authority for file creation. 2) 3) 4) 5) Disk space is insufficient. File name conflict. Database files with the same name exist in the SQL Server. BAM reinstallation is attempted after the incomplete BAM uninstallation, which leads to the above symptom. Other unknown causes.
III. Recommended Solutions

Give up the current installation, and then carry out the suggested solutions according to the specific causes. After the troubleshooting, restart the setup program. 1) 2) 3) 4) Delete the files with the same name as the existing files in the data or log folder, or apply for a higher user authority. Clear the disk space, and add the disk capacity. Delete all files with the same name as the existing database files. Delete database files from the SQL Analysis; if windows 2000 and windows 98 are installed at the same time, it is recommended to delete the \mssql\data directory from the windows 98. 5) Contact the technical support staff.
1.7.2 Processing System Database Fails

I. Phenomenon
When the setup program displays Processing system database, a dialog box is displayed, prompting The database initialization failed! Do you want to go on doing the following setup?
II. Possible Causes

1) Incorrect setting of the SQL Server installation options
2) 3)
Initial data error Other unknown causes

Give up the current installation, and then carry out the suggested solutions according to the specific causes. After the troubleshooting, restart the setup program. 1) During the installation of the SQL Server software, correctly set the system options. The two configuration options that possibly cause this failure should be configured as follows: Character set: 936 Chinese (simplified) Sort order: Binary Order 2) 3) You need to reinstall the MS SQL Server correctly. Contact the technical support staff
1.7.3 Unable to Uninstall the System

I. Phenomenon
The dialog box as shown in Figure 1-18 is displayed.
Figure 1-18 Files lost
II. Possible Causes

1) 2) 3) The BAM registry values are changed, so it is impossible to find the program path to start the uninstall support file. The uninstall support file, which might have been unintentionally deleted, does not exist. Other unknown causes.

1) 2) 3) Use the backup registry files to restore the registry values Check if the files IsUninst.exe, Uninst.isu, Services\Isql.exe, and Services\DbRemove.dat exist Contact the technical support staff
If the above operations cannot be carried out, and you want to completely uninstall the system, delete the following manually:
! ! !
Registry branch: HKEY_LOCAL_MACHINE\SOFTWARE\HuaWei The directories D:\CC08 and D:\DATA The above mentioned SQL Server database and associated files (during server installation) BamService services, Smirror service and MCP card (during server installation)
1.7.4 Unable to Start the BAM Server

I. Phenomenon
The BAM server cannot auto start when the windows 2000 system restarts; or there is no response for startup through menu.
II. Possible Causes

1) 2) 3) 4) 5) The automatic startup setting of the BAM server may have been manually modified. The SQL Server is not set as automatic startup. The SQL Server is not completely running. The running IE is faulty. Other unknown causes.

1) 2) 3) 4) 5) If the automatic startup function of the BAM server is needed, change the startup option to the original setting. Set the SQL Server as automatic startup. Wait till the SQL Server is running completely. Delete the IE, and then reinstall it (which must be in the version above IE 4.0). Contact the technical support staff.
1.7.5 Client Software Unable to Run Correctly

I. Phenomenon
The client software cannot be started, or errors occur when querying the online help during the operation.
II. Possible Causes

1) 2) The version of the operating system is incorrect. The IE 4.0 has not been installed. The client running requires the support of some IE 4.0 components.
3)
Other unknown causes.

1) 2) 3) Refer to the requirements for the software environment, and then correctly install the operating system. Install the IE 4.0; or run 40Compud.exe attached to the disk based on the IE 3.0. Contact the technical support staff.
1.7.6 Client Software Unable to Access the Server

I. Phenomenon
The client software is unable to access a server.
II. Possible Causes

1) 2) 3) The specified BAM server does not exist. Network failure. Other unknown causes.

1) 2) Reset the BAM server to be logged on. First use the Ping.exe software to check if this server can be found. If not, reconfigure the network parameters of the operating system, or contact the technical support staff. 3) Restart the computer. If the fault still exists, contact the technical support staff.
1.7.7 Unable to Update Database during Upgrading

I. Phenomenon
The setup program prompts Unable to update the database XXX.
II. Possible Causes

1) 2) 3) The database does not exist; this database might have been manually deleted. The database is still in use. Other unknown reasons.

1) 2) To reuse this database, create it again according to the original capacity and configuration by manual. Shut down the SQL Server (by choosing Start > Programs > Microsoft SQL Server 7.0 > SQL Service Manager), and then restart it.
3)
Shut down the computer, then restart it and try again. If the fault still exists, contact the technical support staff.
1.7.8 Unable to Restore System Registry

I. Phenomenon
When the system is restored, the setup program prompts open error or other similar information.
II. Possible Causes

1) 2) 3) The registry is being used exclusively by other program (for example, Regedit.exe) Errors occur to the registry backup file Other unknown causes

1) 2) Close the program that is using the registry exclusively. Use the correct registry backup file; if this file does not exist, delete the registry branch HKEY_LOCAL_MACHINE\SOFTWARE\Huawei, and then reinstall the BAM system. 3) Shut down the computer, and then restart it and try again. If the fault still exists, contact the technical support staff.
1.7.9 System Restart during Upgrading or Restoring

I. Phenomenon
During the upgrading or restoring by the setup program, the windows 2000 system restarts suddenly.
II. Possible Causes

1) 2) The BAM monitoring service is not shut down. Other unknown causes.

1) 2) While manually shutting down the BAM server, choose Control Panel > Administration Tools > Service to close the BAM monitoring service. Contact the technical support staff.

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Installation Manual Volume 2 C&C08 Digital SPC Switching System Table of Contents

Huawei Technologies Proprietary i

Chapter 1 Installing BAM Server

1.1.1 Hardware Environment of BAM

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1.1.2 Software Environment of BAM

1.1.3 Partitioning of BAM Hard Disk

II. Size of Disk Partitions

Installation Manual Volume 2 C&C08 Digital SPC Switching System

Chapter 1 Installing BAM Server

III. Partitioning Example

C: 2 GB, D: 14 GB, E: 7 GB, F: 4 GB.

1.2 Installation Procedures of BAM Software

1.2.1 Installing BAM Server Software

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II. License Agreement and Installation Wizard

III. Authentication Serial Number

Figure 1-1 User information

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Chapter 1 Installing BAM Server

IV. Installation Instructions

Figure 1-2 Installation instructions

V. Selection of Installation Type

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Figure 1-3 Selecting installation mode

VI. System Configuration

System administrator information

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Figure 1-4 Setting system administrator information

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Figure 1-5 Configuring office name

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Figure 1-6 Configuring system capacity

Directory for storing BAM data

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Figure 1-7 Choosing the directory for storing system data

Directory for storing system log files

Directory for storing loading data

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Figure 1-8 Choosing the directory for storing loading data

Directory for storing the system running data

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