2012 EDUCATIONAL

RESOURCES
APICS has powerful educational resources and
certifications to help you expand your career opportunities,
professional credentials, and earning potential.
LOOK INSIDE for
valuable educational resources
certification review courses
member benefits
and more.
Cv_2
2012 Educational Resources: New and
Improved Lducaton, enets, and 5ervces
Through APICS education and certications, member benets, and industry content,
we help professionals like you advance professionally and enhance the productivity and
protability of organizations worldwide.
In 2012, we are pleased to offer a new apics.org website and a variety of new and
improved products and services for supply chain and operations management
professionals across the globe. Featured additions in this years resource guide:
The new apics.org (Page 18)
The redesigned apics.org provides more content
and better ways to access and interact with APICS
resources such as APICS magazine, the APICS
Dictionary, APICS research, and more. Plus,
easily manage your APICS prole and renew
your membership.
5hop APIU5 (Page 18)
apics.org/shop
Introducing an all-new shopping experience at
apics.org/shop. Shop APICS offers streamlined
product searches, purchasing, and order histories.
va|uab|e member benets
(Page 18)
Access member savings and exclusive members-
only tools to help you advance your career and
make better business decisions. Learn more about
research folios and members-only research reports.
Check out APICS career packs, which provide core
competencies by job title and guide job seekers and
hiring managers.
Unmatched educational
events (Page 24)
apics.org/events
APICS introduces new educational events and
conferencesoffered throughout North America
and worldwide in 2012. From strategic sourcing to
supply chain performance to sales and operations
planningAPICS has events to help you increase
your knowledge, skills, and earning potential.
2012 APIU5 U5UP Learnng
5ystem and exam (Page 12)
The APICS Certied Supply Chain Professional
(CSCP) program is completely updated for 2012.
Learn how the psychometrically-validated exam and
interactive course content make the APICS CSCP
program more relevant than ever before.
APIU5 5upp|y Uhan
Uhanne| (Page 19)
supplychainchannel.org
Log on to the exclusive social network for the APICS
community. Interact and connect with colleagues
and follow and share news, resources, and events.
We encourage you to explore these new and updated resources and our many relevant and
applicable products, benets, and programs outlined in this brochure. Also, if you havent
visited apics.org, be sure to log on and see what the new website has to offer!
We look forward to assisting you soon!
APICS Customer Service
1-800-444-2742 or +1-773-867-1777
[email protected]
1 For more information, contact APICS Customer Service at 1-800-444-2742 or +1-773-867-1777 or visit apics.org. 1
APICS Mission
APICS builds and validates knowledge in supply chain and operations
management. We enable our community of members, afliates, and
customers to lead in the global marketplace.
Table of Contents
APIU5 Uertcatons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Exam Resources for APICS CPIM and CSCP
APICS CPIM Exam Preparation
APICS CSCP Exam Preparation
Ways to Prepare for APICS Certication Exams
James Greathouse APICS Certication Professional Scholarship
APIU5 Lducaton. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
APICS Courses and Workshops
APICS Membership. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Benets of APICS Membership
Introducing the All-New apics.org
APICS Networking Opportunities
APICS Career Resources
APICS Research
Exclusive Industry Content

APICS Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
New features on apcs.org . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ack cover
2 Questions? Contact APICS Customer Service at 1-800-444-2742 or +1-773-867-1777, or [email protected].
APIU5 Uertcaton Programs va|date Know|edge and Promote
Lxce||ence
APICS certication programs, including APICS Certied in Production and Inventory
Management and APICS Certied Supply Chain Professional, provide supply chain and
operations management professionals with relevant, essential education that prepares
them for todays fast-changing marketplace.
APIU5 Uerted n Producton and Inventory Management (UPIM)
The APICS CPIM program is the strategic advantage you need in todays world, where the rate of
organizational and technological change is accelerating exponentially. Just as successful companies have
adapted to the changing business environment, the APICS CPIM program has been updated to keep up
with current knowledge and practices. The APICS CPIM program consists of ve modules; individuals must
pass all ve modules to become certied. Visit apics.org/cpim to learn more.
APIU5 Uerted Ie||ow n Producton and Inventory Management (UIPIM)
Once you earn your APICS CPIM designation, you are eligible to take your professional credentials to the
next level with the APICS CFPIM program. The APICS CFPIM designation is awarded to an elite group of
professionals who share knowledge with others through presenting, publishing, teaching, and participating
in other professional development activities. Visit apics.org/cfpim to learn more.
APIU5 Uerted 5upp|y Uhan Professona| (U5UP)
The APICS CSCP program is the only supply chain certication that encompasses the end-to-end supply
chain. The APICS CSCP exam, newly updated in 2012, is psychometrically validated and incorporates ndings
from a study of the job functions of supply chain professionals. More than 10,000 professionals worldwide
have earned the APICS CSCP designation. Also updated this year is the APICS CSCP Learning System,
which provides enhanced educational tools and increased interactivity. Visit apics.org/cscp to learn more.
U.S. News and World Reports
best jobs for prospective hiring growth and
this critical profession with APICS certication.
February 2012
Operations manager is among Operations manager is among U.S. News and World Reports U.S. News and World Reports 2012 2012 2012
best jobs for prospective hiring growth and best jobs for prospective hiring growth and best jobs for prospective hiring growth and
earning potential. Position yourself for advancement in earning potential. Position yourself for advancement in
this critical profession with APICS certication. this critical profession with APICS certication.
Source: Best Jobs 2012, Source: Best Jobs 2012, U.S. News and World Rep rt, U.S. News and World Report, U.S. News and World Report, February 2012 February 2012 February 2012
Join more than 100,000 professionals who have earned the APICS
CPIM designation and more than 10,000 professionals who have
earned the APICS CSCP designation. Visit apics.org/certication to
get started toward earning an APICS certication.

3 Achieve your professional goals. Order APICS educational products today at apics.org/shop.
Exam Resources for APICS CPIM and CSCP
These study resources and references for the APICS CPIM and CSCP programs enable
certication candidates to widen their understanding of course content and prepare for
the exams. For detailed descriptions of the study resources and references or to order,
visit apics.org/shop.
APICS CPIM Exam Content Manual
75 pp. / 2012; stock number: 09051 / e-Download: 09051-2012E
$25 APICS member / $25 nonmember
The APICS CPIM Exam Content Manual provides an overview of each module,
an outline of its body of knowledge, key terminology, and references. This is
an essential reference tool for anyone seeking the APICS CPIM certication.
APICS CSCP Exam Content Manual
25 pp. / 2012; stock number: 09031 / e-Download: 09031-2012E
$25 APICS member / $25 nonmember
The APICS CSCP Exam Content Manual, which outlines the APICS CSCP
body of knowledge and provides guidance to individuals preparing for the
certication examination. This product is included with your purchase
of the APICS CSCP Learning System.
APICS Dictionary, 13th edition
172 pp. / 2011; stock number: 01102 / e-Download: 01102-2011E
$30 APICS member for additional copies purchased* / $50 nonmember
The APICS Dictionary contains core terminology and emerging vocabulary
needed across industries and within your supply chain. Use this resource to
expand your professional vocabulary and increase efciency on your team.
The 13th edition contains more than 4,000 important industry terms.
*Members may order one free copy or download an electronic version at
apics.org/freedictionary.
APICS Operations Management Body of Knowledge (OMBOK)
Framework, 3rd edition
105 pp. / 2011; stock number: 01107
$20 APICS member / $20 nonmember
Gain access to the body of knowledge that denes your work. Understand the
language, best practices, and techniques to help you succeed.
Available to the public: The electronic version of the APICS OMBOK Framework.
Visit apics.org/ombok.
Exam
Content
Manual
APICS Certied in Production
and Inventory Management
[CPIM]
2012
Stock# 09051-2012a
Exam
Content
Manual
2012
APICS Certied
Supply Chain Professional
[CSCP]
Third Edition
APICS CERTIFICATIONS
4 Questions? Contact APICS Customer Service at 1-800-444-2742 or +1-773-867-1777, or [email protected].
APICS CPIM Exam Preparation
Module 1: Basics of Supply Chain Management
The basic concepts in managing the complete ow of materials in
a supply chainfrom suppliers to customersare covered in the
Basics of Supply Chain Management (BCSM) module. Supply chain
concepts are introduced and basic terminology emphasized, as
are relationships among activities in the supply chain. Knowledge
of the material in this module is a prerequisite for other APICS
CPIM modules, which cover similar topics but in greater depth.
References
APICS Basics of Supply Chain
Management Reprints
108 pp. / 2009; stock number: 05002
$35 APICS member / $35 nonmember
Introduction to Materials Management,
7th edition
J.R. Tony Arnold, CFPIM, CIRM, Stephen N.
Chapman, PhD, CFPIM, and Lloyd M. Clive, CFPIM
525 pp. / 2011; stock number: 03813
$98 APICS member / $122 nonmember
Lean Production Simplied: A Plain
Language Guide to the Worlds Most
Powerful Production System, 2nd edition
Dennis Pascal
192 pp. / 2007; stock number: 03990
$31 APICS member / $34 nonmember
APICS CPIM Basics of Supply Chain
Management Series
(This includes all of the BSCM primary references
and the practice questions booklet.)
stock number: 09601
$165 APICS member / $197 nonmember
Basics cf
SuppIy Chain
Manaement
Naster
P|arr|r of
Resources
Deta||ed
Scbedu||r
ard P|arr|r
Lxecut|or ard
Cortro| of
0perat|ors










































S
t
r
a
t
e

|c
N
araeert of R
e
s
o
u
r
c
e
s







S
t
r
a
t
e

|c
N
a
raeert of R
e
s
o
u
r
c
e
s
Discover the program that gives
you the tools to improve your
companys operations. For more
information, visit apics.org/cpim.
5 Achieve your professional goals. Order APICS educational products today at apics.org/shop.
References
Master Planning of Resources Reprints
149 pp. / 2010; stock number: 05001
$35 APICS member / $35 nonmember
Manufacturing Planning and Control
Systems for Supply Chain Management,
6th edition
Thomas E. Vollmann, CFPIM, William L. Berry, D.
Clay Whybark, and F. Robert Jacobs
576 pp. / 2011; stock number: 03406
$68 APICS member / $76 nonmember
Module 2: Master Planning of Resources
The topics of demand management, sales and operations
planning, and master scheduling are examined in-depth in this
module. Both supply and demand planning for mid- to long-
term independent demand are discussed. Priority planning and
capacity planning issues also are addressed.
Visit apics.org/cpim for more information.

APICS CERTIFICATIONS
APICS CPIM Master Planning of
Resources Series
(This includes all of the MPR primary references
and the practice questions booklet.)
stock number: 09602
$110 APICS member / $125 nonmember
Important APICS CPIM program note
of the 5 APICS CPIM exams within a 10-year period to earn their APICS CPIM designations.
This cha e in olic is a reection of how im rtant -to-date skills and knowled e are for
professionals in the supply chain and operations management elds, and will help ensure that the
For more information on APICS CPIM exams and re ration materials,
Important APICS CPIM program note Important APICS CPIM program note Important APICS CPIM program note
Beginning January 1, 2013, APICS CPIM candidates will be required to pass each Beginning January 1, 2013, APICS CPIM candidates will be required to pass each Beginning January 1, 2013, APICS CPIM candidates will be required to pass each
of the 5 APICS CPIM exams within a 10-year period to earn their APICS CPIM designations. of the 5 APICS CPIM exams within a 10-year period to earn their APICS CPIM designations.
This cha ge in polic is a reection of how imp rtant p-to-date skills and knowle ge are for This change in policy is a reection of how important up-to-date skills and knowledge are for This change in policy is a reection of how important up-to-date skills and knowledge are for
professionals in the supply chain and operations management elds, and will help ensure that the professionals in the supply chain and operations management elds, and will help ensure that the
APICS CPIM designation maintains its value to you as a credential. APICS CPIM designation maintains its value to you as a credential. APICS CPIM designation maintains its value to you as a credential.
For more information on APICS CPIM exams and re ration materials, For more information on APICS CPIM exams and preparation materials, For more information on APICS CPIM exams and preparation materials,
visit visit visit apics.org/cpim. apics.org/cpim. apics.org/cpim.
6 Questions? Contact APICS Customer Service at 1-800-444-2742 or +1-773-867-1777, or [email protected].
Module 3: Detailed Scheduling and Planning
This course focuses on inventory management, material and
capacity scheduling and planning, supplier relationships, and the
inuence of lean and Just-in-Time philosophies in these areas. The
course explains capacity planning in detail, introduces capacity
planning techniques such as processor-dominated scheduling
in continuous ow processes, and reviews project management
techniques.
References
Detailed Scheduling and Planning Reprints
200 pp. / 2010; stock number: 05003
$35 APICS member / $35 nonmember
Introduction to Materials Management,
7th edition
J.R. Tony Arnold, CFPIM, CIRM, Stephen N.
Chapman, PhD, CFPIM, and Lloyd M. Clive, CFPIM
525 pp. / 2011; stock number: 03813
$98 APICS member / $122 nonmember
The Lean Toolbox, 4th edition
John Bicheno, Matthias Holweg
308 pp. / 2008; stock number: 03002
$14 APICS member / $16 nonmember
Making Sustainability Work: Best Practices in
Managing and Measuring Corporate Social,
Environmental and Economic Impacts
Marc J. Epstein
288 pp. / 2008; stock number: 03012
$32 APICS member / $35 non member
Manufacturing Planning and Control Systems
for Supply Chain Management,
6th edition
Thomas E. Vollmann, CFPIM, William L. Berry, D.
Clay Whybark, and F. Robert Jacobs
579 pp. / 2011; stock number: 03406
$68 APICS member / $76 nonmember
Project Management: A Systems Approach
to Planning Scheduling and Controlling,
10th edition
Harold Kerzner
1120 pp. / 2009; stock number: 03013
$85 APICS member / $94 nonmember
Designing and Managing the Supply Chain:
Concepts, Strategies, and Case Studies,
3rd edition
David Simchi-Levi, Philip Kaminsky, and Edith
Simchi-Levi
544 pp. / 2008; stock number: 03819
$136 APICS member / $143 nonmember
APICS CPIM Detailed Scheduling and
Planning Series
(Includes all of the DSP references and the
practice questions booklet.)
stock number: 09603
$438 APICS member / $494 nonmember
7 Achieve your professional goals. Order APICS educational products today at apics.org/shop.
References
Execution and Control of Operations Reprints
241 pp. / 2011; stock number: 05009
$35 APICS member / $35 nonmember
Introduction to Materials Management,
7th Edition
J.R. Tony Arnold, CFPIM, CIRM, Stephen N.
Chapman, Ph.D., CFPIM, and Lloyd M. Clive, CFPIM
579 pp. / 2011; stock number: 03813
$98 APICS member / $122 nonmember
Lean Production Simplied: A Plain
Language Guide to the Worlds Most
Powerful Production System, 2nd edition
Dennis Pascal
192 pp. / 2007; stock number: 03990
$31 APICS member / $34 nonmember
Module 4: Execution and Control of Operations
The principles, approaches, and techniques needed to schedule,
control, measure, and evaluate the effectiveness of production
operations are covered in this module. A broad range of
production operations are reviewed within project, batch, line,
continuous, and remanufacturing environments.
Jurans Quality Planning and Analysis for
Enterprise Quality, 5th edition
Frank M. Gryna, Richard C.H. Chua, and
Joseph A. Defeo
774 pp. / 2007; stock number: 03606
$162 APICS member / $180 nonmember
Manufacturing Planning and Control Systems
for Supply Chain Management, 6th edition
Thomas E. Vollmann, CFPIM, William L. Berry, D.
Clay Whybark, and F. Robert Jacobs
579 pp. / 2011; stock number: 03406
$68 APICS member / $76 nonmember
APICS CPIM Execution and Control of
Operations Series
(Includes all of the ECO references and the
practice questions booklet.)
stock number: 09604
$373 APICS member / $429 nonmember
APICS CERTIFICATIONS
More than 100,000 professionals have
than 35 years ago. Visit apics.org/cpim to
get started.
Did you know? Did you know?
More than 100,000 professionals have More than 100,000 professionals have
earned the APICS CPIM since its launch more earned the APICS CPIM since its launch more earned the APICS CPIM since its launch more
than 35 years ago. Visit than 35 years ago. Visit apics.org/cpim apics.org/cpim apics.org/cpim to to
get started. get started.
8 Questions? Contact APICS Customer Service at 1-800-444-2742 or +1-773-867-1777, or [email protected].
Module 5: Strategic Management of Resources Module
In this course, participants explore the relationship between
strategic planning and the management and execution of
operations. The course fosters higher-level thinking about how
market requirements and social and economic sustainability
concerns drive the operations, processes, and resource
requirements of the rm.
Visit apics.org/cpim to begin
earning the APICS CPIM
designation now.

SMR References Sourcebook

The sourcebook is a compilation of four major
reference books for the Strategic Management of
Resources (SMR) module and all required technical
papers in one complete text.
Stock number: 03989K
$250 APICS member / $280 nonmember
Save nearly $200
Purchasing the primary references for SMR
separately would cost $428 for APICS members
and $535 for nonmembers.
984 pp./2010; stock number: 03989
$250 APICS member / $280 nonmember

APICS CPIM Primary References Series
The primary references are a complete set of
texts, including the indispensable APICS CPIM
Exam Content Manual, which are invaluable
to your certication education. APICS CPIM
candidates may select an individual reference
or purchase the series for each module at a
discounted rate. The series consists of one
copy of each reference included in the ve
APICS CPIM program exam modules:
Basics of Supply Chain Management
Master Planning of Resources
Detailed Scheduling and Planning
Execution and Control of Operations
Strategic Management of Resources
The APICS Curricula and Certication Council
approves all APICS CPIM references. A copy of the
APICS Dictionary and the most recent version of
the APICS CPIM Exam Content Manual are included
in this series.

Stock number: 09600
$1,141 APICS member / $1,310 nonmember
9 Achieve your professional goals. Order APICS educational products today at apics.org/shop.
APICS CPIM practice questions
Practice questions offer candidates an
opportunity to gain experience with
APICS exams by using questions that are
representative of the types of questions that
may appear on the exam. There is a practice
question booklet for each APICS CPIM exam.
The booklet includes 60 questions, answer
keys, and a list of text references for study.
The practice questions are not closely aligned
with the exam content manuals for each
exam, but are invaluable for preparing for
the types of questions that are asked on the
APICS exams.
Note: These practice questions are also included in the
APICS CPIM instructor kit and participant workbook.
Basics of Supply Chain Management
Booklet, stock number: 09205
Master Planning of Resources
Booklet, stock number: 09209
Detailed Scheduling and Planning
Booklet, stock number: 09211
Execution and Control of Operations
Booklet, stock number 09212
Strategic Management of Resources
Booklet, stock number: 09213
Price per booklet
$19 APICS member / $28 nonmember
APICS CPIM Practice Question Series
Booklet Series, stock number: 09210
$82 APICS member / $126 nonmember
APICS CPIM participant workbooks
The APICS CPIM participant workbooks
are designed to enhance the participants
learning and understanding of the material
through instructor-led workshops.
Basics of Supply Chain Management
Version 4.0January 2012; stock number: 09122
Master Planning of Resources
Version 4.1January 2012; stock number: 09124
Detailed Scheduling and Planning
Version 5.0January 2012; stock number: 09126
Execution and Control of Operations
Version 3.1January 2012; stock number: 09128
Strategic Management of Resources
Version 2.2January 2012; stock number: 09130
Price per participant workbook
$100 APICS member / $150 nonmember
APICS CERTIFICATIONS
APICS offers instructor kits for all
APICS courses. Instructor kits for
APICS CPIM and CSCP courses are
available to through Shop APICS.
Visit apics.org/shop to order.

APICS partners may order
instructor kits for APICS workshops
and other courses through
APICS Customer Service at
1-800-444-2742 or +1-773-867-1777,
or [email protected].

Interested in becoming a
recognized APICS instructor?
Learn more about the APICS
Instructor Development Program
at apics.org/instructors.
APICS CPIM practice questions
and participant workbooks are
available as e-downloads. Turn
to page 13 to learn more about
APICS e-downloads.

10 Questions? Contact APICS Customer Service at 1-800-444-2742 or +1-773-867-1777, or [email protected].

APICS Datachem study aids
These CDs provide keyword-search functions,
simulated tests, and technical explanations
that accelerate learning the topics covered in
the APICS CPIM exams.
Basics of Supply Chain Management
Version 7.2; stock number: 01625
Master Planning of Resources
Version 7.2; stock number: 01626
Detailed Scheduling and Planning
Version 7.2; stock number: 01627
Execution and Control of Operations
Version 7.2; stock number: 01628
Strategic Management of Resources
Version 7.2; stock number: 01629
Per-module price
$117 APICS member / $129 nonmember
Datachem PIM-PREP CD:
Single User License Version 7.2
Includes all ve modules on one CD-ROM.
Datachem Software Inc.
2011, stock number: 01630
$425 APICS member / $500 nonmember
Test drive APICS certication programs with
to take the APICS CPIM demo.
i it apics.org/cscpdemo
today.
Test drive APICS certication programs with Test drive APICS certication programs with
the APICS CPIM and CSCP demos the APICS CPIM and CSCP demos the APICS CPIM and CSCP demos
Preview APICS certication programs, preparation resources, and steps to earn the certications by Preview APICS certication programs, preparation resources, and steps to earn the certications by
viewing APICS certication demos. Visit viewing APICS certication demos. Visit viewing APICS certication demos. Visit apics.org/cpimdemo apics.org/cpimdemo apics.org/cpimdemo to take the APICS CPIM demo. to take the APICS CPIM demo. to take the APICS CPIM demo.
VVisit Visit apics.org/cscpdemo apics.org/cscpdemo to take the APICS CSCP Learning System demo. to take the APICS CSCP Learning System demo.
Bonus! Preview the APICS certication exam content manuals today. Bonus! Preview the APICS certication exam content manuals today. Bonus! Preview the APICS certication exam content manuals today.
Visit Visit apics.org/ecmpreview apics.org/ecmpreview today. today.
11 Achieve your professional goals. Order APICS educational products today at apics.org/shop.
The MGI Management Institute
These courses enable candidates to study for each APICS CPIM module at their own pace. Each
participants assignment receives review and comments from an assigned instructor by fax or mail.
2012 APICS study notes
Brian Willcox, CFPIM, CIRM, CSCP
The study notes are concise and detailed in an easy-to-understand conversational format.
Basics of Supply Chain Management
stock number: 09321
Master Planning of Resources
stock number: 09322
Detailed Scheduling and Planning
stock number: 09323
Execution and Control of Operations
stock number: 09324
Basics of Supply Chain Management
stock number: 09245
Master Planning of Resources
stock number: 09246
Detailed Scheduling and Planning
stock number: 09247
Execution and Control of Operations
stock number: 09248
Strategic Management of Resources
stock number: 09249
Per module price
$33 APICS member / $50 nonmember
APICS Study Notes Series
Brian Willcox, CFPIM, CIRM, CSCP
stock number: 09250
$147 APICS member / $225 nonmember
Strategic Management of Resources
stock number: 09325
Per module price
$315 APICS member / $395 nonmember
MGI Home Study Courses: CPIM Series
The MGI Management Institute
stock number: 09320
$1,416 APICS member / $1,770 nonmember
APICS CERTIFICATIONS
Bring APICS training to your front door. For more information on how APICS
can bring results-oriented training and education to your organization,
contact APICS Corporate Services at 1-800-444-2742 or +1-773-867-1777.
Or, visit apics.org/corporate.

12 Questions? Contact APICS Customer Service at 1-800-444-2742 or +1-773-867-1777, or [email protected].

APICS CSCP Exam Preparation
This comprehensive professional development and exam preparation program consists of
three print modules and web-based study tools that reect the entire APICS CSCP Exam
Content Manual (ECM). The program provides a broad, encompassing view of global end-
to-end supply chain management. This easy-to-use system is self directed, but can also
be combined with an instructor-led course.
New! The 2012 APICS CSCP Learning System
The APICS CSCP Learning System is completely updated for 2012.
Each learning system module contains practical applications of key
concepts in the 2012 APICS CSCP Exam Content Manual, including
day-to-day best practices
technologies used in the global supply chain
techniques that enable efciency.
Use the 2012 APICS CSCP Learning System to increase your
supply chain knowledge and impact your organizations bottom line.
APICS CSCP Learning System modules
Fundamentals of Supply Chain Management
Supply Chain Strategy, Design, and Compliance
Implementation and Operations
APICS CSCP Learning System components
Comprehensive print materials
Five books with more than 1000 pages of content
Progress check questions at the end of
each section
Organized information from more than 150
references
Interactive web-based components
Pretest to determine your strengths and
weaknesses
900 multiple-choice questions to reinforce concepts
Timed module-specic tests and timed post-test
Resource center that includes a complimentary
electronic download of the 2012 ECM, additional
study resources, and test-taking tips
APICS CSCP Learning System
$945 APICS member / $1,275 nonmember
Purchase two or more learning systems and
receive a volume discount. Contact APICS CSCP
Customer Service at +1-651-905-2664 or 1-888-
266-9079 for details.
Learning System,
To order the APICS CSCP To order the APICS CSCP
Learning System, Learning System,
visit visit visit apics.org/cscp apics.org/cscp or call APICS CSCP Learning or call APICS CSCP Learning
System Customer Service at +1-651-905-2664 System Customer Service at +1-651-905-2664
or 1-888-266-9079. or 1-888-266-9079. or 1-888-266-9079.
Join more than 10,000 APICS CSCP designees worldwide. Rapid industry
acceptance along with recognition by employers worldwide makes the APICS
CSCP the leading supply chain designationand the only certication to
encompass the end-to-end supply chain!

13 Achieve your professional goals. Order APICS educational products today at apics.org/shop.
References
Supply Chain Logistics Management,
3rd edition
Donald Bowersox, David Closs, M. Bixby Cooper
480 pp. / 2010; stock number: 03998
$174 APICS member / $183 nonmember
Principles of Supply Chain Management
Richard E. Crandall, William R. Crandall,
Charlie C. Chen
645 pp. / 2009; stock number: 03903
$76 APICS member / $84 nonmember
Introduction to Supply Chain Management
Technologies, 2nd edition
David F. Ross, CFPIM
424 pp. / 2010; stock number: 03925
$65 APICS member / $72 nonmember
Designing and Managing the Supply Chain:
Concepts, Strategies, and Case Studies,
3rd edition
David Simchi-Levi, Philip Kaminsky, and
Edith Simchi-Levi
544 pp. / 2008; stock number: 03819
$136 APICS member / $143 nonmember
APICS offers many APICS certication review participant guides and other products in
e-download format to enable online access to APICS products and publications. When you
order these online materials, you receive the products instantlywithout shipping costs
and in a more environmentally friendly way. Many e-downloads also may be printed.
APICS products available in
e-download format:
APICS certication participant
guides for all APICS CPIM modules
APICS course participant guides,
including Lean Enterprise, Global
Sourcing, and more

Access APIU5 certcaton revew and other pub|catons nstant|y

APICS CERTIFICATIONS
Eligibility requirements for the APICS CSCP designation are
the APICS CPIM, CFPIM, or CIRM; or C.P.M., CSM, or CPSM designations plus two
years of related business experience, or
bachelors degree or equivalent plus two years of related business experience, or
ve years of related business experience.
For complete eligibility requirements or to apply for eligibility, visit apics.org/cscp.

Uomp|ete your APIU5 U5UP e|gb|ty app|caton

APICS publications, including the APICS
Dictionary, APICS folios (page 21), APICS
career packs (page 20), and more
Visit apics.org/shop to purchase today.
14 Questions? Contact APICS Customer Service at 1-800-444-2742 or +1-773-867-1777, or [email protected].
APICS provides exible educational options that
make it easier to pursue your certication while
youre working, so you can increase your earning
potential, achieve your professional goals, and
improve your performance at work.
Instructor-led courses
These courses are taught at APICS afliates
around the world. APICS partners offer courses
worldwide to help professionals like you prepare
for APICS certication exams. Benet from skilled
and knowledgeable APICS instructors and the
experiences of your colleagues in this group-
learning environment. To nd a course near you,
visit apics.org/community and click on the
APICS Partner and Event Finder.
APICS interactive learning
APICS, in partnership with local APICS channel
partners, provides certication review courses in an
online format with additional content and context
added by qualied local instructors.
Visit apics.org/certication for more information.
Online instructor-facilitated courses
APICS offers online delivery of APICS CPIM and
CSCP courses through our partner, Fox Valley
Technical College (FVTC). The online instructor
Ways to Prepare for APIU5 Uertcaton Lxams
assisted learning environment is available to
students 24/7 in order to accommodate any
schedule, and includes presentations, videos,
learning objects, quizzes, and discussion boards.
Corporate or group learning
APICS corporate and group learning provides
certication review and a variety of other
educational services for entire organizationsor
small groups within one division or location. APICS
Corporate Services works with organizations
large and small to provide scalable solutions for
employers. Visit apics.org/corporate, or contact
APICS Corporate Services at 1-800-444-2742 or
+1-773-867-1777.
Self-directed learning
Whether youre using the APICS CSCP Learning
System as a self-directed tool, accessing the APICS
CPIM primary references, or using a combination
of materials to prepare for your APICS certication
examsAPICS has a variety of tools to help you
study independently on your own schedule.
Visit apics.org/certication to learn more about
APICS certications and preparation options.
1. Learn more about the program
Download the APICS CSCP brochure (stock number:
04036-2012) and APICS CPIM brochure (stock number:
09058-2012) at apics.org/certication or call APICS
Customer Service at 1-800-444-2742 or +1-773-867-1777
to order your copy today.
2. Prepare for the exam
Order your APICS CPIM and APICS CSCP* Exam Content
Manual (ECM). It is your guide to what will be on the exam.
The APICS CSCP Learning System is a consolidated
preparation method for the APICS CSCP exam.
APICS CPIM offers preparation opportunities that will
prepare you for the APICS CPIM exam.
*Receive a complimentary copy of the APICS CSCP ECM
with purchase of the learning system.
3. Take the exam
Download your exam registration bulletin.
Visit apics.org/certication for more information.
APICS offers computer-based testing administered through
Pearson VUE.
4. Maintain your credentials
The APICS Certication Maintenance program
has been developed to keep APICS CPIM, APICS CFPIM,
and APICS CSCP designees at the top of their game. The
program incorporates a variety of professional development
opportunities for APICS certication designees to keep
their skills up to date.

For complete APICS Certication Maintenance program
information, visit apics.org/maintenance.

Get started on your APICS CPIM and CSCP designations

15 Achieve your professional goals. Order APICS educational products today at apics.org/shop.
Scholarship award
Scholarship recipients are provided with vouchers for
APICS CPIM or CSCP courseware and examinations.
The certication must be completed within two years
of the scholarship award.
Eligibility criteria
To be eligible for the James Greathouse APICS
Certication Professional Scholarship, the candidate
must
be an APICS member in good standing
be employed as a supply chain or operations
management professional with a minimum of
ve years of experience
provide a letter of recommendation from
an employer.
James Ureathouse APIU5 Uertcaton Professona| 5cho|arshp
The James Greathouse APICS Certication Professional Scholarship supports individuals who
are seeking the APICS Certied in Production and Inventory Management (CPIM) designation
or the APICS Certied Supply Chain Professional (CSCP) designation. This scholarship honors
the legacy of the late James Greathouse, CPIM, who was a dedicated volunteer, mentor, and
supporter of APICS certication and the role certication plays in advancing the careers of
supply chain and operations management professionals.
1o make a contrbuton:
Please make checks payable to the APICS
Educational & Research Foundation, Inc. with a
note on the check memo that the funds are for the
James Greathouse APICS Certication Professional
Scholarship Fund. Donations should be sent to:
APICS Educational & Research Foundation, Inc.
Attn: James Greathouse APICS Certication
Professional Scholarship Fund
8430 West Bryn Mawr Ave, Suite 1000
Chicago, IL 60631 USA
Whch APIU5 course s rght for you?

APICS CERTIFICATIONS
Are you considering APICS certication, but havent decided between the APICS
CPIM and CSCP designations? Are you considering taking a professional development
course, but arent sure which course is best for you?
Complete this online questionnaire to receive tailored recommendations for APICS
courses based on your
career level and experience
desired career path
job function.
Visit apics.org/recommend to nd the APICS course that best meets your needs.
16 For more information, contact APICS Customer Service at 1-800-444-2742 or +1-773-867-1777 or visit apics.org.
APICS Courses and Workshops
APICS education provides supply chain and operations management professionals with the
proven knowledge and organizational skills to strategically streamline operations. Take advantage
of APICS education to improve your professional prole in a competitive job market and economy.
Inventory Control Workshop Series
The Inventory Control Workshop Series provides a
comprehensive study of inventory control. The ve
workshops in the series are
Basics of Inventory Management
Cycle Counting
Distribution Inventory Management
Material Requirements Planning and
Bills of Material
Physical Inventory.
Theory of Constraints: Concepts and
Principles Workshop Series
This workshop provides instructors with a
comprehensive training tool that explores
strategies for applying the theory of constraints
to increase efciency and achieve dramatic
bottom-line improvement. Workshops in this
series include
Constraints Management Overview
Critical Chain Project Management
Performance Measures
Production Management
Supply Chain Management
Thinking Processes
Book 1 of 2
A P I C S L E A N E N T E R P R I S E W O R K S H O P S E R I E S A P I C S L E A N E N T E R P R I S E W O R K S H O P S E R I E S E A N E N T E R P R I S E W O R K S H O P S E R I E N T E R P R I S E W O R K S H O P S E R I E EE H SSSS R O WW E E A E O R A EE OO E EE II E RR EE SS E SS OO P HH O H O S H S H S KK RR K R K O R O R WW O W O WW SSS II S RR P R P R R P R P EE R T N T N EE N E A N A N E A E A LL CC I C I C PP AA P
The APICS Lean Enterprise The APICS Lean Enterprise
Workshop Series Workshop Series
Participant Workbook Book Participant Workbook Book Book 1 of 2 Book 1 of 2 Book 1 of 2
Vo|ue Streor
Sto||||t] or1 |rocess
Just|r!|re
|eosur|r

lrtro1uct|or lrtro1uct|or lrtro1uct|or

|eor Cu|ture |eor Cu|ture |eor Cu|ture
Vo|ue Streor Vo|ue Streor Vo|ue Streor
|o|r |o|r
Sto||||t] or1 |rocess Sto||||t] or1 |rocess Sto||||t] or1 |rocess
lrroverert lrroverert lrroverert
Just|r!|re Just|r!|re Just|r!|re
|eosur|r |eosur|r |eosur|r
Susto|r|r Susto|r|r
APICS Customer-Focused Supply Chain
Management Course
The APICS Customer-Focused Supply Chain
Management course provides an insiders view of
supply chain management. It offers fundamental
knowledge of the functions of supply chain
management and is designed to quickly and
effectively educate team members who interact with
or support supply chain activitieshelping to increase
efciency and generate ideas for improvements.
APICS Global Sourcing
Workshop Series
The APICS Global Sourcing
Workshop Series is tailored for
participants to understand the
key issues and complexities
of purchasing activities in the
international environment. It
provides a comprehensive study of the critical tasks and
challenges associated with sourcing and procurement
internationally. The workshop enables you to gain
information on the advantages and disadvantages
of global sourcing. Discover how to select logistics
partners, address supplier qualications, and determine
supply chain stability.
APICS Lean Enterprise
Workshop Series
The APICS Lean Enterprise
Workshop Series is organized
to enable you to approach
and understand the lean
transformation process
systematically. Using scenarios
from a ctitious company, you will be tasked with
nding lean solutions for a myriad of challenges.
This method will provide you with the exibility to
immediately customize what youve learned and
implement it at your own organization.
Find APICS courses near u on the
apics.org nder.
Find APICS courses near you on the Find APICS courses near you on the
APICS Partner and Event Finder at APICS Partner and Event Finder at APICS Partner and Event Finder at
apics.or /nder. apics.org/nder. apics.org/nder.
Learn more about the APICS courses listed Learn more about the APICS courses listed Learn more about the APICS courses listed
below at below at apics.org courses. apics.org/courses. apics.org/courses.
Questions? Contact APICS Customer Service at 1-800-444-2742 or +1-773-867-1777, or [email protected].
17 For more information, contact APICS Customer Service at 1-800-444-2742 or +1-773-867-1777 or visit apics.org.
APICS Principles of Operations
Management
The APICS Fundamentals of Operations Management:
Concepts and Applications is being rewritten and
retitled the Principles of Operations Management.
The Principles of Operations Management program
contains ve courses. Each course is designed to
be exible and customizable. The sessions within
each course are complete and can operate as
standalone mini-courses or can be combined with
other sessions from the Principles of Operations
Management courses to create a customized
learning experience.
Principles of Inventory Management
presents topics including
inventory management fundamentals
ordering techniques
replenishment policies
purchasing management
Just-in-Time and lean methodologies
inventory performance measurement.
Principles of Operations Planning
presents topics including
business plan fundamentals
forecasting
demand managment
sales and operations planning
master scheduling foundations
the role of operations systems in planning.
NEW! Principles of Manufacturing Management
presents topics including
manufacturing management fundamentals
manufacturing product structures
material requirements planning (MRP)
capacity planning and management
production activity control
advanced scheduling
lean production management.
Principles of Distribution and Logistics
Coming soon.
Principles of Managing Operations
Coming soon.
For more information on the Principles program,
visit apics.org/education, contact APICS Customer
Service at 1-800-444-2742 or +1-773-867-1777, or
email [email protected].
APICS Instructor Development Program
The APICS Instructor Development Program
is designed to increase and enhance APICS
instructors skills and provide the resources
essential to deliver the highest-quality education.
The program consists of three-tiered levels of
skill and experience, including associate, lead, and
master instructors. For more information, please
email the APICS Instructor Development Program at
[email protected].
You also can participate in the APICS Train the
Trainer (TTT) course, an interactive class about
the basics of classroom instruction. Participants
learn the four steps of training and how to establish
learning objectives, create lesson plans to support
objectives, use feedback for instructor development
using media to enhance learning, design learning
to motivate individuals, and improve participants
condence and skills.
The next step after completing the APICS TTT
course, APICS Learning Dynamics for Instructors,
examines the dynamics of the classroom and
describes techniques for managing these dynamics
to maximize learning. Designed for a workshop
setting, this 10-session course is of specic interest to
experienced trainers and educators.
APICS EDUCATION
Achieve your professional goals. Order APICS educational products today at apics.org/shop.
18 Questions? Contact APICS Customer Service at 1-800-444-2742 or +1-773-867-1777, or [email protected].
Introducing the All-New apics.org
The new apics.org launched with new functionality, a more user-friendly design, and increased interactivity including
enets of APIU5 Membershp
When you join APICS, you are making a choice to be part of a community that is committed to
supply chain and operations management excellence and professional advancement
for individuals like you. APICS membership offers exclusive access to the APICS body
of knowledge through members-only resources, networking, and cost savings on APICS
educational materials. Stay up to date on industry news, best practices, and emerging
trends through these APICS member benets.
New ways to connect with valuable industry
content: Share and comment on articles from
APICS magazine, APICS Extra, APICS Operations
Management Now, and more in the Industry
Content and Research section of apics.org.
APIC5 webinars and vendor webcasts: APICS
webinars offer convenient, online access to
the top authors from APICS magazine through
the APICS Extra Live webinar series. Free to
members and offered live and on-demand, APICS
webinars help the supply chain and operations
management eld stay up-to-date on the latest
trends and best practices. Plus, nd out about
products and services from the companies who
provide them with APICS vendor webcasts,
complimentary for everyone.
5hop APIC5: This has replaced the APICS
Bookstore and makes nding products simple.
You can search for specic APICS products or
do a general search with key words. There are
also featured products and an order history for
previous customers. APIC5 members: Access
special pricing at 5hop APIC5I
My APIC5: Access proles, update personal
information, renew membership, and more.
Partner and Event Finder: Connect to local and
international partners to nd courses, member
benets, events, and professional development
opportunities.
APIC5 5upply Chain Channel: Access the new
APICS online community for local and worldwide
networking, industry discussions, the latest news,
reports, and events. For details, refer to page 19
or visit supplychainchannel.org.
5ee what the new APIC5 website has to oIIer Ior you and your career.
Visit apics.org today.

19 Achieve your professional goals. Order APICS educational products today at apics.org/shop.
APICS provides outstanding online social networking tools enabling you to
grow professionally and engage with thousands of supply chain and operations
management individuals.
APICS Supply Chain Channel
APICS Networking Opportunities
The APICS Supply Chain
Channel is an online
community that allows you
to nd local networking
opportunities, connect
with peers in your industry
worldwide, participate
in industry discussions,
and stay up to date on all
the latest news, reports
and events. The APICS Supply Chain Channel
is included with every APICS membership and
is accessible through the APICS website or at
supplychainchannel.org.
APICS members-only communities
Sustainability
Lean operations
Young professionals
Coming soon!
Logistics, warehousing, and distribution
Career questions and answers
Communities available to the public
APICS CPIM interest
APICS CSCP interest
Professionals in
Africa
Asia
Central and South America
Europe
North America
APICS MEMBERSHIP
Connect with APICS in your
community

APICS partners offer you the opportunity
to network with supply chain and
operations management professionals
in your area, take APICS courses, attend
partner events, and more.

Look to your local APICS partners to
help you achieve your professional
goalswhether you are planning to earn
an APICS certication, networking with
your peers, or attending conferences and
other events.

Visit the APICS Partner and Event Finder
at apics.org/community to nd an APICS
partner near you.
apics.org/Facebook
apics.org/LinkedIn
twitter.com/Tweet_APICS
youtube.com/APICSVideo
Connect with APICS on social networks
Get started today. Learn more about APICS social
networking tools at apics.org/socialnetworking.

20 Questions? Contact APICS Customer Service at 1-800-444-2742 or +1-773-867-1777, or [email protected].

APICS Career Resources
APICS offers many options for job seekers, hiring managers, and those looking to advance in their
current positions. Learn more at apics.org/careers.
APICS career packs
APICS career packs contain job
descriptions, career paths, and
competency models by title for
supply chain and operations
management careers.
Download these APICS career
packs now at apics.org/shop:
Buyer/planner (Stock number:
02003-E)
Distribution and logistics managers
(Stock number: 02002-E)
Master scheduling manager
(Stock number: 02006-E)
Materials manager (Stock number: 02005-E)
Supply chain manager (Stock number: 02004-E)
Free for APICS members /
$29.99 each for nonmembers

APICS Career Center
Job seekers, employers, and HR managers alike
will nd solutions at the APICS Career Center.
Whether you are looking for a new job, are
interested in career development tools to keep up
with the rapid rate of change in your workplace
environment, or are seeking qualied candidates
for your organizations supply chain and operations
management job openings, the APICS Career
Center can help you.
Visit the APICS Career Center at
apics.org/careercenter.
APICS career webinars,
white papers, and research
APICS career white papers,
research, and webinars are
offered on a variety of targeted
subjects, including rsum
keywords and naming best
practices, interview tips for
young professionals, online job
search tools for supply chain
and operations management
professionals, and more.
Learn more about salary and hiring trends: Download
the members-only APICS Operations Management
Employment Outlook.

Visit apics.org/careers for more information.
APICS competency models
The APICS competency models are
free, actionable tools that allow
professionals to rank their skills
against other professionals and
assist hiring managers as they
evaluate and compare candidates.
APICS members receive discounts on educational resources, events, industry resources,
testing fees, and more. Here are just a few of the members-only savings that may be
available to you:
Up to $600 in savings on conference registration.
50 percent off on APICS research folios.
Up to 20 percent off APICS certication exams.
APICS student members: You can save an additional $25 on APICS CPIM exams!

21 Achieve your professional goals. Order APICS educational products today at apics.org/shop.
APICS Research
APICS research enables you to make decisions based on industry trends, best practices,
career paths, and moreand gives you information and actionable data you can put to
work. Visit apics.org/research frequently for updates.
Members-only research reports
Benefit from supply chain and operations
management research you cant nd anywhere
else with APICS members-only research reports.
Delve into critical topics, including supply chain risk
and strategy, S&OP, sustainability, employment
trends in the profession, and more.
These reports are exclusively available to APICS
members. Also, many APICS research reports have
accompanying foliosincluding recommendations,
articles, and tools to help you put the research
APICS conducts to work. See below for information
on how to purchase APICS folios.
APICS folios
Bolster your knowledge of essential supply chain
issues and provide actionable information to help
your employer achieve bottom-line success, avoid
common pitfalls, and increase efciency. Detailed
folios include powerful research, recommenda-
tions, and insights, plus articles from the award-
winning APICS magazine. Folios are available at
apics.org/folios for the following topics:
/P|CS SSCP lo||o: |ow to Be an SSCP Cnam|on
(Stock number: 02001-E)
/P|CS Su|y Cna|n Stratey lo||o: Hake tne
Host of Su|y Cna|n Stratey
(Stock number: 02007-E)
/P|CS Su|y Cna|n P|sk lo||o: Protect your
Bus|ness w|tn P|sk Hanaement
(Stock number: 02008-E)
/P|CS Su|y Cna|n Susta|nac|||ty lo||o:
Uncover|n tne 1r||e Bottom ||ne
(Stock number: 02009-E)
$19.95 APICS member / $39.95 nonmember
APICS members: Save 50
percent on APICS folios!
Plus, download free
corresponding members-only
research reports and learn
from your peers experiences
in supply chain and operations
management.

Visit apics.org/research today.

APICS MEMBERSHIP
22 Questions? Contact APICS Customer Service at 1-800-444-2742 or +1-773-867-1777, or [email protected].
Exclusive Industry Content
APICS magazine
This award-winning, must-read publication is designed for
professionals like you in the eld of supply chain and operations.
From the principles of innovation to maximizing the benets
of kaizen, APICS magazine helps you keep your nger on the
pulse of critical changes, trends, news, and events in the
profession today.
Six issues of the magazine during the year (professional,
academic professional, and international professional
memberships only)
An enhanced digital version of the magazine online at
apics.org/magazine available to all members.
APICS Extra
APICS Extra, an online supplement to APICS magazine, provides members
with usable, real world information on the methodologies and tools that en-
able world-class operations management. Look for APICS Extra to arrive in
your email inbox on the last Wednesday of every month.
And, visit apics.org/extra to register for the members-only APICS Extra
Live webinar, which explores content from each issue of APICS magazine.
APICS Operations Management Body
of Knowledge (OMBOK) Framework
Want to advance your career? Looking for a career in supply chain and
operations management? The APICS OMBOK Framework helps you
understand the scope of your profession, including core competencies,
requirements, and best practices. APICS members receive a free elec-
tronic copy of the APICS OMBOK Framework by visiting apics.org/ombok.
Third Edition
A
APICS Dictionary, 13th edition
This is your unparalleled reference for the supply chain and operations
management lexicon. Find the terminology you need to improve
productivity, consistency, and knowledge across your supply chain while
ensuring accuracy of core terminology and emerging denitions. It will also
help you to communicate clearly and professionally with key customers,
vendors, and stakeholders in your organization. APICS members receive
one complimentary copy at apics.org/freedictionary, or call APICS
Customer Service at 1-800-444-2742 or +1-773-867-1777, to request a
free copy of stock number 01102.
23 Achieve your professional goals. Order APICS educational products today at apics.org/shop.
P R O D U C T I O N A N D I N V E N T O R Y M A N A G E M E N T
ENTERPRISE SYSTEMS FOCUSED COLLECTION ARTICLES

8 Enterprise Systems: Traversing the Next Wave
of Innovation
Vijay Khatri & Munirpallam A. Venkataramanan
14 Dual Channel Supply Chains: Challenges and
Opportunities in E-Fulllment
Stephen Mahar, P. Daniel Wright, & Kurt M. Bretthauer
31 Changing Channels: The Impact of Web 2.0 on
Supply Chain Management
Peter Tingling, Andrew Gemino, & Drew Parker
45 Open Source Software Development in Enterprise
Information Systems
David L. Olson, Sang-Heui Lee, Donghyun Choi, & Jin Sung Rha

OTHER ARTICLES

56 Beyond Lean: Production and Inventory Policy
for the Old Economy
Keenan D. Yoho & James A. Rappold
69 Inventory Flow in Canadian Candy Bar Supply Chains
Michael J. Armstrong
79 Survey Results on the State of the Operations
Management Profession for 2010
L. Drew Rosen, Stephen Mahar, & Tomas Janicki
88 Compression Thinking
Robert Hall
V O L U M E 4 7 N U M B E R 2
J O U R N A L
2
O
1
1
APICS Production and Inventory Managment (P&IM) Journal
This publication is accessible online and complimentary for APICS
members. You can search online for articles on supply chain design,
demand planning, technology management, and dozens of other
topics. This information can be used in many waysfrom academic
research to presentation planning for your organization. The P&IM
Journal is published by APICS in paper and electronic formats and is
available to libraries, online sources, and to all APICS members.
Visit apics.org/pimj for more information.
APICS Operations Management Now
APICS Operations Management Now, a weekly
newsletter authored by APICS chief executive
ofcer Abe Eshkenazi, CSCP, CPA, CAE, provides
commentary on supply chain and operations man-
agement news and draws readers attention to the
connections with the APICS body of knowledge.
Visit apics.org/omnow for information or to sign up
to receive APICS Operations Management Now.
APICS e-News
This semimonthly e-newsletter delivers quick
reading and hard-hitting articles on the latest
supply chain and operations management topics.
To subscribe, visit apics.org.
Supply Chain Council SCORmark Benchmarking Access
The Supply Chain Council (SCC) is the worlds leading authority on supply chain methodology, diagnostics,
and benchmarking based on the SCOR standard. Its product offerings are a complement to APICS education
and certication programs. APICS members receive
member rates on SCC training classes and the SCOR Professional Certication
access to the acclaimed SCORmark benchmarking program.
For more information, visit apics.org/scc.
APICS MEMBERSHIP
APIU5 member benets hgh|ghts
APICS magazine
APICS Dictionary, 13th edition, and
APICS Dictionary term lookup
P&IM Journal
APICS Extra
APICS Connection
APICS research reports
APICS Career Center and career resources
APICS Supply Chain Channel full access
APICS webinars and webinars on demand
Supply Chain Council SCORmark access
Note: Some APICS memberships receive
electronic-only access to APICS publications.
Visit apics.org/membership for more information
about membership and a complete list of
member benets.
24 Questions? Contact APICS Customer Service at 1-800-444-2742 or +1-773-867-1777, or [email protected].
Building on ve years of success with the Best of the Best S&OP
Conference in Chicago, APICS and the Institute of Business Forecasting
& Planning (IBF) are expanding the reach of the conference for 2012
with the launch of a second conference in London, England.
Both conferences will provide in-depth education from the supply
and demand sides of sales and operations planning (S&OP), along
with exposure to the latest in technologies and solutions to meet
key business needs.
Visit ibf.org/apicsibf.cfm to register.
APICS Events: Sharpen Your Skills and Connect with Peers
Improve your functional knowledge and network with key supply chain and operations management
professionals from across the globe at APICS events. APICS events provide relevant and applicable
education on todays most pressing topicsincluding global supply chain and operations manage-
ment, operations management in a changing economy, and S&OP.
London, England
May 1011, 2012
Chicago, Illinois, USA
June 1415, 2012
Best of the Best S&OP Conference
London, England Chicago, Illinois, USA
APICS North American Seminar Series
Supply Chain Risk Management Seminar
June 8, 2012
In partnership with the APICS Chicago
chapter Chicago, Illinois, USA
Supply Chain Risk Management Seminar
June 21, 2012
In partnership with the APICS Toronto
chapter Cambridge, Ontario, Canada
APICS EVENTS
In 2012, APICS is introducing a series of seminars to bring the APICS body of knowledge to communities across
North America. Find a seminar near you or travel to the one-day seminar that meets your educational needs.
More seminars are being scheduled. Check apics.org/events for events in your area.
APICS Asia Supply Chain & Operations Conference
Join APICS and your peers in Asia for this opportunity to explore trends and emerging supply chain and
operations management best practices in Asia. Each year, APICS brings the most talented presenters from
Asia and around the world. Previous locations for APICS Asia Supply Chain & Operations Conferences include
Singapore and Shanghai, China.
Visit apics.org/events for more information about 2013 events.
lls and Connect with Peers
Sponsor or exhibit at APICS events
p p [email protected]
+1-773-867-1815.
Sponsor or exhibit at APICS events. Sponsor or exhibit at APICS events.
Contact John Stults, Director of Corporate Contact John Stults, Director of Corporate Contact John Stults, Director of Corporate
Sponsorships, at Sponsorships, at [email protected] [email protected] or or or
+1-773-867-1815. +1-773-867-1815.
APICS 2012 will be held in Denver, Colorado, USA. Join us October 1416, 2012, to
explore integration and market alignment methods that can create real value at your
organization.
APICS 2012 aims to provide you with opportunities to elevate supply chain
performance and your professional skills. Examine strategies for aligning the entire
supply network around a single goal and significantly improving performance.
Why you need to attend APICS 2012
Attend APICS 2012 to discover actionable best practices and skills that will help
you have a lasting impact on your organizations strategy and long-term business
success. You will learn though a variety of educational opportunities, including
case studies of best practices app|ied in the wor|d's |eading supp|y chains
pane| discussions on a variety of topics that provide insights from experienced
practitioners
workshops and p|ant tours to he|p you |earn in a handson, practica| format.
APICS 2012 Learning Paths
A|ignment to Demand
Case Studies in Sustainabi|ity and Risk Management
Lnab|ing 1echno|ogies and Ana|ytics
Foundations in Production and Inventory Management
Integration Strategies Across the Supp|y Chain
Optimizing Supp|y Chain and Operations Processes
Professiona| Advancement
Attend the 2012 APICS International Conference & Expo
Achieve peak supply chain
alignment and integration
APICS members:
Save up to $600 when you
register before July 13.
Register as a team and save $50
per attendee!
Exhibit at APICS 2012
Learn more by contacting [email protected].
Network with colleagues before APICS
2012 and on-site, visit us at
supplychainchannel.org
g1weet_APICS
Stay up-to-date on the latest news and
information g1weet_APICS. Use hashtag
#APICS2012 to connect with your
colleagues today.
ELEVATE
SUPPLY CHAIN PERFORMANCE
APICS INTERNATIONAL
CONFERENCE & EXPO
When: October 1416, 2012
Where: Colorado Convention Center
Denver, Colorado, USA
Register today.
apicsconference.org
New features on apics.org
Stock # 01041-2012
Printed March 2012
APICS magazine
Now available online in an easy-to-
search format with new ways to
comment and share content.
Public and members-
only access
APICS Operations
Management Now and
other e-newsletters
Now available online and searchable. Public and members-
only access
APICS Production and
Inventory Management
Journal
More articles available online in an
easy-to-search format.
Members-only
access
APICS Dictionary
New dictionary term search on
every page.
Public and members-
only access
APICS research reports
and folios
New research on supply chain and
operations management and career
path topics available for purchase
and download.
Public and members-
only access
Course selection and
personalization tools
New ways to identify education and
other programs to meet individual and
organizational needs.
Public access
Partner and Event Finder
Fully-integrated online global event
and partner listing.
Public access