FwdConn UserGuide 5.1.5.5973
FwdConn UserGuide 5.1.5.5973
FwdConn UserGuide 5.1.5.5973
August, 2011
SmartConnector Configuration Guide for ArcSight Forwarding Connector Copyright 2001-2011 ArcSight, LLC. All rights reserved. ArcSight and the ArcSight logo are registered trademarks of ArcSight in the United States and in some other countries. Where not registered, these marks and ArcSight Console, ArcSight ESM, ArcSight Express, ArcSight Manager, ArcSight Web, ArcSight Enterprise View, FlexConnector, ArcSight FraudView, ArcSight Identity View, ArcSight Interactive Discovery, ArcSight Logger, ArcSight NCM, SmartConnector, ArcSight Threat Detector, ArcSight TRM, and ArcSight Viewer, are trademarks of ArcSight, LLC. All other brands, products and company names used herein may be trademarks of their respective owners. Follow this link to see a complete statement of ArcSight's copyrights, trademarks, and acknowledgements: http://www.arcsight.com/copyrightnotice The network information used in the examples in this document (including IP addresses and hostnames) is for illustration purposes only. This document is ArcSight Confidential. Revision History
Date 09/27/2011 08/15/2011 06/2011 05/2011 Product Version 5.1.5.5973 5.1.5.5973 5.1.4.5941 Description Added support for McAfee ePO 4.6. Added support for JRE 1.6.0_26. Added support for HP OMi. Restructured guide to include multiple chapters, added instructions for using multiple destinations and added a chapter on HP OM configuration. Added supported versions for McAfee ePO (4.0 and 4.5), removed build number from the guide, and fixed reported document bugs. Updated information on upgrades and forwarding base events. Merged FIPS and non-FIPS information. Updated screen shots to reflect the current UI. Updated to include an enhanced McAfee ePO feature. The new EPO Version parameter allows users of newer versions of ePO to drill down and perform actions to the source or target from the ePO console. Updates published concurrently with ESM v.4.5 SP1 Release. Added fixes and EPO destination. Forwarding Connector build 5242. Added updates for Enhanced Forwarding Connector. Added new destination options. Added information about using the Forwarding Connector to send events to ArcSight Logger. Updated connector name and installer name. General content update. Added Manager version note.
12/2010
Date 01/20/2003
Product Version
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Contents
Chapter 1: Overview and Installation .................................................................................. 7 Product Overview ............................................................................................................ 7 The ArcSight ESM Source Manager .................................................................................... 7 Sending Events to an ArcSight ESM Destination Manager ................................................ 8 Sending Events to ArcSight Logger .............................................................................. 8 Sending Events to a Non-ESM Location ........................................................................ 9 Standard Installation Procedures ....................................................................................... 9 Verifying that ArcSight ESM is Correctly Installed .......................................................... 9 Assigning Privileges on the ESM Source Manager ................................................... 10 Forwarding Correlation Events ............................................................................ 11 Increasing the FileStore size (Enhanced version only) ............................................ 13 Installing the Forwarding Connector .......................................................................... 14 Uninstalling a Forwarding Connector ................................................................................ 15 Upgrading a Forwarding Connector .................................................................................. 16 Reverting to a Previous Version of the Forwarding Connector .............................................. 16 Chapter 2: Configuration for Forwarding Events ............................................................... 19 Forwarding Events to an ArcSight Manager ....................................................................... 19 Forwarding Events to ArcSight Logger .............................................................................. 23 Forwarding Events to NSP Device Poll Listener .................................................................. 24 Forwarding CEF Syslog Events ........................................................................................ 25 Forwarding Events to a CSV File ...................................................................................... 26 Forwarding Events to McAfee ePolicy Orchestrator ............................................................. 27 Installing the Microsoft SQL Server 2005 Driver for JDBC ............................................. 28 ArcSight Event to McAfee CEF Mappings ............................................................... 28 Configuring Multiple Destinations ..................................................................................... 30 Chapter 3: Configuration for HP Operations Manager and HP Operations Manager i ...................................................... 33 The ArcSight ESM Source Manager .................................................................................. 34 Supported Versions of HP OM and HP OMi ......................................................................... 34 HP OM and HP OMi and Correlation Events ................................................................. 34 Installing the Connector ................................................................................................. 34 Creating an SNMP Interceptor Policy for HP Operations Manager (HP OM) ............................. 38
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Uploading Interceptor Template ................................................................................ 39 Using Operations Manager for Windows ...................................................................... 39 Using Operations Manager for UNIX or Linux ............................................................... 39 Deploying the Policy ................................................................................................ 39 Creating an SNMP Interceptor Policy for HP Operations Manager i (HP OMi) ........................... 40 Uploading Interceptor Template ................................................................................ 40 Using the HP BSM Adapter to Import and Activate Policies ............................................ 40 Troubleshooting Tips ..................................................................................................... 40 Duplicate Events (for HP OMi) ................................................................................... 40 Dropped Events ...................................................................................................... 41 Adjusting the Event Processing Rate for HP OM and HP OMi ................................................ 41 Appendix A: Using the Forwarding Connector in FIPS mode ................................................................................. 43 What is FIPS? ............................................................................................................... 43 ArcSight ESM Installation ............................................................................................... 43 FIPS-Enabled Forwarding Connector Installation ................................................................ 44 Enable FIPS Suite B Support ........................................................................................... 49 Using Logger in FIPS Mode ............................................................................................. 49
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Chapter 1
Product Overview
The ArcSight Forwarding Connector lets you receive events from a source Manager installation and send them to a secondary destination Manager, a non-ESM location or to an ArcSight Logger.
With data originating from an ArcSight ESM Source Manager, the ArcSight Forwarding Connector provides these destination options for forwarding events:
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An ArcSight ESM destination Manager ArcSight Logger NSP Device Poll Listener CEF Syslog A CSV file McAfee ePolicy Orchestrator v4.0, v4.5, or v4.6 HP Operations Manager HP Operations Manager i
Receivers Configuring a SmartConnector to Send Events to Logger Configuring SmartConnectors to Send Events to Both Logger and a Manager Sending Events from ArcSight ESM to Logger Using Logger in FIPS mode
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For configuration instructions on forwarding events to NSP, see Chapter 2 Forwarding Events to NSP Device Poll Listener on page 24. For configuration instructions on forwarding CEF Syslog events, see Chapter 2 Forwarding CEF Syslog Events on page 25. For configuration instructions on forwarding events to a .csv file, see Chapter 2 Forwarding Events to a CSV File on page 26. For configuration instructions on forwarding events to McAfee ePolicy Orchestrator (ePO), see Chapter 2 Forwarding Events to McAfee ePolicy Orchestrator on page 27.
Use of ePO requires installation of MS SQL Server 2005 for JDBC driver. For downloading instructions, see Installing the Microsoft SQL Server 2005 Driver for JDBC on page 28.
For detailed configuration instructions on forwarding events to HP Operations Manager (HP OM) and HP Operations Manager i (HP OMi), see Chapter 3 Configuration for HP Operations Manager and HP Operations Manager i on page 33.
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Run the ArcSight Manager; the ArcSight Manager command prompt window or terminal box displays a Ready message when the Manager has started successfully. You can also monitor the server.std.log file located in ARCSIGHT_HOME\current\logs. Run the ArcSight Console. Although not necessary, it is helpful to have the ArcSight Console running when installing the SmartConnector to verify successful installation.
Local access to the machine where the SmartConnector is to be installed Administrator passwords for this machine
Return to the Navigator Resources tab and right-click your chosen user group.
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From the Inspect/Edit window, click the Events tab under the new user type and assign the filters.
For detailed instructions on creating filters and users using ArcSight Console, refer to the ArcSight ESM Users Guide.
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destination) Manager. The ACL can also be configured to allow for viewing of the detailed chain of the forwarded correlation event, including the original correlated event.
HP OM users commonly require only correlated events to be retrieved from ESM. In such cases, HP OM users can specify the selection of correlated events. To allow for only correlated events and restrict the retrieval of base events, configure ESM to retrieve correlated events, then allow the forwarding of correlated events, as described below. These steps should be performed in sequence, then restart the source Manager.
Correlated events retrieved on-demand are for viewing only. They do not persist in the destination Manager.
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To find the entityID, go to $AGENT_HOME/user/agent/agent.properties and search for agents[0].entityid. Copy the text string starting in 3w to a text editing program, such as Notepad. agents[0].entityid=3w+05uiYBABCCLKvzx0stdQ\==
To find the userid, go to the Console of the source Manager. a b c From to the Navigator panel, choose the Resources tab. Choose Users to find your Forwarding Connector user. Locate the Resource ID and copy the text string from the second column, as shown below.
In the $Arcsight_HOME/config/server.properties file on the source Manager, add the entityid and userid to the eventstream.cfc property, as shown below. eventstream.cfc=EntityID.UserID 3 Restart the source Manager and, if still running, the Forwarding Connector.
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Use this formula to determine appropriate rates for minutes of storage on your system: MinutesOfStorage = (((#MB / 1024) * 21,474,833) / EPS) / 60
Given the most typical event sizes, a FileStore of 1 GB can store approximately 21,474,833 events, and at a rate of 5000 events per second, the default size provides approximately 71 minutes of storage. When the FileStore fills up, the oldest events are purged to make room for recent ones.
Introduction Choose Install Folder Choose Install Set Choose Shortcut Folder Pre-Installation Summary Installing...
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When installation of the connector core component is complete, the following dialog is displayed:
To forward events to an ArcSight ESM Manager, proceed with Forwarding Events to an ArcSight Manager on page 19. To forward events to an ArcSight Logger, proceed with Forwarding Events to ArcSight Logger on page 23. To forward events to an NSP appliance, proceed with Forwarding Events to NSP Device Poll Listener on page 24. To forward events to a CEF Syslog, proceed with Forwarding CEF Syslog Events on page 25. To forward events to a .csv file, proceed with Forwarding Events to a CSV File on page 26. To forward events to McAfee ePolicy Orchestrator (ePO), proceed with Forwarding Events to McAfee ePolicy Orchestrator on page 27.
Use of ePO requires installation of MS SQL Server 2005 for JDBC driver. For instructions on downloading, see Installing the Microsoft SQL Server 2005 Driver for JDBC on page 28.
For configuration instructions about forwarding events to HP Operations Manager (HP OM), see Chapter 3 Configuration for HP Operations Manager and HP Operations Manager i on page 33.
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To uninstall on UNIX hosts, open a command window on the $ARCSIGHT_HOME/UninstallerData directory and run the command: ./Uninstall_ArcSightAgents
The UninstallerData directory contains the file .com.zerog.registry.xml with Read, Write, and Execute permissions for all users. On Windows platforms, these permissions are required for the uninstaller to work. However, on UNIX platforms, you can change the permissions to Read and Write for everyone (that is, 666). The Uninstaller does not remove all the files and directories under the ArcSight SmartConnector home folder. After completing the uninstall procedure, delete these folders manually.
The ArcSight Forwarding Connectors must be the same version as the source ESM.
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Chapter 2
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Verify whether the Manager is using a demo certificate. Choose Yes, if it is; otherwise accept the default option of No. Then, click Next.
After completing the SmartConnector installation wizard, remember to configure the connector for the type of SSL certificate your Manager is using manually. Refer to the ArcSight ESM Administrator's Guide for instructions about configuring your SmartConnector when the Manager is using a self-signed or CA-signed certificate, and for instructions about enabling SSL client authentication on SmartConnectors so that the connectors and the Manager authenticate each other before sending data.
You are prompted for Manager Host Name and Manager Port. This is your destination Manager. Enter the information and click Next.
Enter a valid ArcSight User Name and Password and click Next.
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This is the user name and password for the user account you created on the destination Manager.
You are given a choice of Forwarding Connector versions to install. If you are currently using ESM v4.0 SP3 or later, ArcSight recommends choosing the ArcSight Forwarding Connector (Enhanced) option. When choosing which version to use, note the following:
The ArcSight Forwarding Connector option supports the previous software version and does not include the increased event rate and recoverability features of ArcSight Forwarding Connector (Enhanced). ArcSight recommends using the older option only when communicating with a pre-v4.0 SP3 ESM installation. Neither Forwarding Connector release is FIPS compliant. If you require FIPS compliance, retain your current Forwarding Connector version. The capacity of events that can be stored during a system failure depends on the FileStore size of your source Manager. Choosing the ArcSight Forwarding Connector (Enhanced) version requires configuration adjustments on your source Manager.
For instructions about how to determine and change your source disk settings, see Increasing the FileStore size (Enhanced version only) on page 13. Click Next.
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Enter the information to configure the Forwarding Connector, then click Next to continue. This is information about your source Manager, as described in the table below.
Parameter ArcSight Source Manager Host Name ArcSight Source Manager Port ArcSight Source Manager User Name ArcSight Source Manager Password
Description The hostname where the ArcSight ESM Source Manager is installed. The network port where the ArcSight ESM Source Manager is accepting requests. The ArcSight user name created with permissions for the Forwarding Connector on the ArcSight ESM Source Manager. The ArcSight password that will be used to log this Connector into the ArcSight ESM Source Manager.
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Enter a name for the connector and provide other information identifying the connector's use in your environment. Click Next. Read the connector summary; if it is correct, click Next. If it is not correct, click Previous to make changes before continuing. When the connector completes its configuration, click Next. The wizard now prompts you to choose whether to run the connector as a process or as a service. If you choose to run the connector as a service, the wizard prompts you to define service parameters for the connector.
10 After making your selections, click Next. The wizard displays a dialog confirming the connector's setup and service configuration. 11 Click Finish. 12 Click Done.
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Before you continue connector configuration for forwarding events to an ArcSight Logger, ensure that a SmartMessage Receiver has been set up on ArcSight Logger for the Forwarding Connector (Refer to the ArcSight Logger Administrator's Guide for details).
Enter the Logger Host Name/IP address, leave the port number at the default value of 443, and enter the Receiver Name. This Receiver Name is the name of the SmartMessage Receiver you set up on ArcSight Logger for the Forwarding Connector. Click Next to continue.
Click Next and continue following steps 5 through 12 in the procedure Forwarding Events to an ArcSight Manager on page 19.
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Provide the NCM/TRM Host name or IP address, and login credentials for the NCM/TRM that will interact with the Syslog Connector.
Click Next and continue following steps 5 through 12 in the procedure Forwarding Events to an ArcSight Manager on page 19.
For more information about NSP, refer to the ArcSight NSP Installation and Administration
Guide.
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Enter the Logger hostname or IP address, the desired port, and choose UDP, TLS, or TCP output. Click Next to continue.
Click Next and continue following steps 5 through 12 in the procedure Forwarding Events to an ArcSight Manager on page 19.
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Description The path to the output folder. If one does not exist, a folder is created.
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Parameter Fields
Description A comma-delimited string of field names to be sent to the .csv file. Field names are in the form event.<FieldName>. The desired file rotation interval, in seconds. The default is 3,600 seconds (one hour). Select true to send a header row with labels for each column, as described above.
Click Next and continue following steps 5 through 12 in the procedure Forwarding Events to an ArcSight Manager on page 19.
For more information about capturing events and .csv files, refer to the section titled Capturing Events from SmartConnectors in the SmartConnector Users Guide.
When using this transport, the Forwarding Connector is automatically configured to limit the outgoing event rate to 10 events per minute. This is due to a limitation on McAfee ePOs database as specified by McAfee.
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To log on to the database at this point, only Microsoft SQL Server authentication is supported (Windows authentication is not). ArcSight recommends that you create a user dedicated to ArcSight with permissions to execute the stored procedure.
Click Next and continue following steps 5 through 12 in the procedure Forwarding Events to an ArcSight Manager on page 19.
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For more details regarding McAfee ePolicy Orchestrator, refer to the SmartConnector
$ARCSIGHT_HOME\current\bin\runagentsetup You can either modify the existing destination or add a new destination. The following example shows how to add a second ArcSight Manager. 2 Select I want to add/remove/modify ArcSight Manager destinations and click Next.
Select the destination type. Click ArcSight Manager (encrypted), then Next.
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Choose Add new destination to add a new SmartConnector destination and click Next. Enter or select in the parameters for the destination being added and click Next.
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Chapter 3
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HP OM for Windows v9.0 and 8.16 (patch level 90) HP OM for UNIX v9.10 HP OM for Linux v9.10 HP OMi v9.0.1.
OMi users are strongly encouraged to apply the latest patch, OMI_00005 (build 09.01.210), to obtain critical fixes before running this integration.
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Introduction Choose Install Folder Choose Install Set Choose Shortcut Folder Pre-Installation Summary Installing... 3 The destination selection window is displayed. If you are using the Manager Demo License, continue with steps A through C below. Otherwise, click Next and continue with step 4. When configuring the connector to send events to a non-ESM destination, you could encounter a problem with certificate validation during connector setup when using the Manager Demo certificate. 4 To verify that the demo CA is added to the client trust store: a b Click Cancel to exit the configuration wizard. From the $ARCSIGHT_HOME\current\bin directory, run the following command: arcsight connector tempca ac n <1.1.1.1> where <1.1.1.1> is the IP address of the ArcSight Manager. c Enter the following command from the same location to return to the wizard: arcsight connectorsetup 5 Choose HP Operations Manager or HP Operations Manager i. Click Next to continue.
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Fill in the parameter information required for connector configuration. Click Next to continue.
Parameter Host
Description For HP OM, enter the Host name or IP address of the HP OM device. This is the HP OM managed node (the system where the HP Operations Agent is installed, and to which the SNMP interceptor policy is deployed). For HP OMI, enter the Host name or IP address of the HP BSM Integration Adapter. For HP OM and HP OMI, enter the port to be used by the device to monitor for events by the HP Operations Agent or by the BSM Integration Adapter monitoring for SNMP traps from the ArcSight Logger. Accept the default value of SNMP_VERSION_2. SNMP_VERSION_3 is not currently available. Enter the SNMP Read Community name. Enter the SNMP Write Community name. For use with SNMP v3. Not currently available. Authentication Password(v3) Security Level(v3) Authentication Scheme(v3) Privacy Password(v3) Context Engine Id(v3) Context name(v3)
Port
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Parameter ArcSight Source Manager Host Name ArcSight Source Manager Port ArcSight Source Manager User Name ArcSight Source Manager Password
Description Enter the name of the host on which the ESM Source Manager is installed. Enter the network port from which the ESM Source manager is accepting requests. The default port is 8443. Enter the ArcSight user name created with permissions for the adaptor on the ArcSight ESM Source Manager. Enter the ArcSight password that will be used to log this adaptor into the ArcSight ESM Source Manager.
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Enter a name for the connector and provide other information identifying the connector's use in your environment. Click Next.
10 Read the installation summary and click Next. If it is incorrect, click Previous to make changes. 11 When the connector completes its configuration, click Next. The Wizard prompts you to choose whether to run the connector as a process or as a service. If you run the connector as a service, the Wizard prompts you to define service parameters for the connector. 12 After making your selections, click Next. The Wizard displays a dialog confirming the connector's setup and service configuration. 13 Click Finish. For some connectors, a system restart is required before the configuration settings take effect. If a System Restart window is displayed, read the information and restart the system. 14 Click Done.
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See Troubleshooting Tips on page 40 for details if you encounter duplicate or dropped events.
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Also, configure the HP Operations Agent for SNMPv2 by setting the SNMP_SESSION_MODE variable using the ovconfchg command line tool. Refer to the HP Operations Manager or HP Operations Agent online help and documentation for more information.
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Troubleshooting Tips
Duplicate Events (for HP OMi)
If there appear to be duplicate events forwarded to the HP OMi console: 1 2 Check and adjust deduplication options as needed. If, after modifying deduplication options, there still appear to be duplicate events, check the Custom Message Attributes (event details and data), and apply rules to differentiate the events. For HP OMi, Refer to the HP Business Service Management Using Operations Management Guide and help for details.
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For HP OM, refer to the HP Operations Manager online help for details.
Dropped Events
If you notice that some events forwarded from ArcSight ESM/Logger are dropped, verify whether the Agent Severity is set correctly in those events. The default SNMP interceptor policy provided by ArcSight in the connector distribution has rules to pick up and forward SNMP Traps from ArcSight ESM/Logger based on the Agent Severity. Events that do not have Agent Severity set are dropped and not forwarded by the SNMP interceptor policy. If the dropped events are correlated events from ESM, make sure that the rules on ESM are set for the correct Agent Severity in the correlated events they generate. If the dropped events are normalized events from devices, then verify that the originating connector that has normalized the event has mapped the Agent Severity correctly from the Device Severity. If the originating connector (that is not setting the Agent Severity) is a FlexConnector, review the mappings and map all of the device severities to one of these Agent Severity values: Low, Medium, High, or Very-High. If the connector is a supported connector, contact customer support.
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ProcessingSettings.ThrottleRate="5"
If there are multiple destinations, repeat the steps above to change the rate for each destination, as required.
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Save the .xml file and exit the XML editor. Restart the SmartConnector.
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Appendix A
What is FIPS?
Under the Information Technology Management Reform Act (Public Law 104-106), the Secretary of Commerce approves standards and guidelines that are developed by the National Institute of Standards and Technology (NIST) for Federal computer systems. These standards and guidelines are issued by NIST as Federal Information Processing Standards (FIPS) for use government-wide. NIST develops FIPS when there are compelling Federal government requirements such as for security and interoperability and there are no acceptable industry standards or solutions.
FIPS compatibility applies only to standard ESM and Logger destinations.
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configuration for the source Manager: arcsight runcertutil L n srcmgrkey t "CT,C,C" d user/agent/nssdb.client
To confirm the Managers certificate name, look under Subject: CN=*, as shown in the following example.
This command imports the destination Managers certificate: arcsight runcertutil A n destmgrkey t "CT,C,C" d user/agent/nssdb.client i bin/destmgrkey.cert This command displays, in plain text, the contents of the destination Managers certificate and can be used to determine the name put into the connector configuration for the destination manager: arcsight runcertutil L n destmgrkey t "CT,C,C" d user/agent/nssdb.client
Your host name must match the Managers certificate name (circled above as an example) and must be DNS resolvable. If these fields do not match, the connection will fail.
Re-enable FIPS using the following command: arcsight runmodutil fips true dbdir user/agent/nssdb.client
Return to connector setup by entering the following command from the $ARCSIGHT_HOME\current\bin directory: arcsight connectorsetup
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10 The Destination selection dialog displays. Make sure ArcSight Manager (encrypted) is selected and click Next.
You are prompted for Manager Host Name and Manager Port.
The host name and managers certificate name must match and must be DNS resolvable. If these fields do not match, the connection will fail.
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12 Enter a valid ArcSight User Name and Password, and click Next. This should be the user name and password for the user account you created on the destination ArcSight Manager.
13 You are given a choice of Forwarding Connector versions to install. If you are currently using ESM v4.0 SP3 or later, ArcSight recommends choosing the ArcSight Forwarding Connector (Enhanced) option. When choosing which version to use, note:
The ArcSight Forwarding Connector option supports the previous software version and does not include the increased event rate and recoverability features of ArcSight Forwarding Connector (Enhanced). ArcSight recommends using the older option only when communicating with a pre-v4.0 SP3 ESM installation. The capacity of events that can be stored during a system failure is dependent on the FileStore size of your source ArcSight Manager. Choosing the ArcSight Forwarding Connector (Enhanced) version requires configuration adjustments on your source Manager.
For instructions on how to determine and change your source disk settings, see Increasing the FileStore size (Enhanced version only) on page 13. Click Next.
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This is information about your source Manager, as described in the table below.
15 Enter a name for the connector and provide other information identifying the connector's use in your environment. Click Next. 16 Read the connector summary; if it is correct, click Next. If it is not correct, click Previous to make changes before continuing. 17 When the connector completes its configuration, click Next. The wizard now prompts you to run the connector as a process or as a service. If you choose to run the connector as a service, the wizard prompts you to define service parameters for the connector.
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18 After making your selections, click Next. The wizard displays a dialog confirming the connector's setup and service configuration. 19 Click Finish.
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