Driver Installation Guide: Installing Drivers and Software

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Driver Installation Guide

This manual describes how to install drivers and other software to use this machine.

Installing Drivers and Software


You can install the necessary drivers and software for this machine from the supplied CD-ROM.
Important The supplied drivers are supported by the following operating systems:

PCL printer driver: Windows 2000/XP/Vista and Windows Server 2003/2003 R2/2008 DDST printer driver: Windows 2000/XP/Vista and Windows Server 2003/2003 R2/2008, and Mac OS X TWAIN driver: Windows 2000/XP/Vista and Windows Server 2003/2003 R2/2008, and Mac OS X LAN-Fax driver: Windows 2000/XP/Vista and Windows Server 2003/2003 R2/2008 When you insert the CD-ROM, the CD-ROM opens automatically. From the CD-ROM menu, specify the installation method you require and the software you want to install. Select the appropriate method according to your operating system and the connection method.

USB Quick Install If you have connected the machine to your computer via USB cable, select this method to auto install the necessary printer and TWAIN drivers. Network Quick Install If you have connected the machine to your computer via a network, select this method to auto install the necessary printer and TWAIN drivers. Standalone Install (PCL /DDST printer driver, TWAIN driver, LAN-Fax driver) Installs printer driver for network connection, TWAIN driver for network connection, or LAN-Fax driver for network/USB connection. PageManager Installs PageManager, which you can use for TWAIN scanning.
Note If you install the PCL driver using Quick Install, only the PCL 6 driver will be installed. Use the standalone install to install the PCL 5c printer driver.

Use Plug and Play to install drivers into 64bit Windows environments. For details, see "Installing the Drivers Using Plug and Play". Quick Install installs either the DDST or PCL printer driver, depending on the type of machine you are using.

Quick Install does not install the LAN-Fax driver. Install the LAN-Fax driver separately.
Reference For the Mac OS X installation procedure, see "When Using the Machine under Mac OS X".

For details about installing the PostScript 3 printer driver, see PostScript 3 Installation Guide.

USB Quick Install


If you have connected this machine to your computer via USB cable, select this method to auto install the necessary printer and TWAIN drivers from the CDROM.
Important The procedure in this section is an example based on Windows XP. The actual procedure might vary depending on the operating system you are using. To install the drivers, you must have an account that has Manage Printers permission. Log on as an Administrators or Power Users group member to acquire this permission. Be sure to disconnect the USB cable from the machine or turn the machine off before beginning the installation. Use this procedure to install the drivers using USB Quick Install.

A Close all applications except this manual. B From the CD-ROM menu, click [USB Quick Install].
The software license agreement appears.

C After reading the agreement, click [I accept the agreement.], and then click
[Next]. A dialog box prompting you to confirm that connection with the machine has not been made appears. and then click [Next]. A dialog box appears.

D Make sure the machine is turned off and not connected to the computer, E Connect the machine and the computer using a USB cable, and then turn
the machine's power switch to on. The auto-detecting starts. To cancel the auto-detecting click [Stop Auto-detecting]. completed appears, click [Finish].

F When the message informing you that the installation was successfully
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Note In this procedure, PCL 6 was the only PCL driver installed. If you need to install the PCL 5c driver, install it separately, and be sure to configure it using the same settings as the PCL 6 driver that is already installed.

Network Quick Install


Use Network Quick Install to install the printer and TWAIN drivers from the CD-ROM when connecting the machine to the network.
Important The procedure in this section is an example based on Windows XP. The actual procedure might vary depending on the operating system you are using. To install the drivers, you must have an account that has Manage Printers permission. Log on as an Administrators or Power Users group member to acquire this permission. Before beginning this procedure, you must assign the IP address on the machine. For details about assigning the machine's IP address, see User Guide.

A Close all applications except this manual. B From the CD-ROM menu, click [Network Quick Install].
The software license agreement appears.

C After reading the agreement, click [I accept the agreement.], and then click
[Next].

D Select the printer detection method, and then click [Next].


To detect the machine automatically, select [Detect printer(s) automatically]. To specify the machine directly, select [Specify IP Address directly], and then specify its IP address.

E If you selected [Specify IP Address directly] in step 4, enter the machines IP address in the [IP Address] box. [Continue].

F Select the machine name, configure the necessary settings, and then click G When the message informing you that the installation was successfully
completed appears, select a restart method, and then click [Finish].

Standalone Install
This section describes how to install the printer, TWAIN, or LAN-Fax driver respectively.

PCL/DDST Printer Driver


Use this procedure to install the PCL or DDST printer driver.
Important Before beginning this procedure, you must assign the IP address on the machine. For details about assigning the machine's IP address, see User Guide.

A Close all applications except this manual. B From the CD-ROM menu, click [PCL Printer Driver] or [DDST Printer Driver].
The software license agreement appears.

C After reading the agreement, click [I accept the agreement.], and then click
[Next]. When installing the PCL printer driver, a dialog box appears to select the printer driver, PCL 6 or PCL 5c. To detect the machine automatically, select [Detect printer(s) automatically]. To specify the machine directly, select [Specify IP Address directly], and then specify its IP address.

D Select the printer detection method, and then click [Next].

E If you have selected [Specify IP Address directly] in step 4, enter the machines
IP address in the [IP Address] box.

F Select the machine name, and make the necessary settings, then click [Continue].

G When the message informing you that the installation was successfully
completed appears, select a restart method, and then click [Finish].

LAN-Fax Driver for Network Connection


Use this procedure to install the LAN-Fax driver for network connection.

A Close all applications except this manual. B From the CD-ROM menu, click [LAN-Fax Driver].
The software license agreement appears.

C After reading the agreement, click [I accept the agreement.], and then click
[Next].

D Select the machine name, click [+] to expand the menu, and then click [Port:
<LPT1:>].

E Under "Change Settings for 'Port'", click [Add]. F Click [Standard TCP/IP Port], and then click [OK]. G Click [Next]. H Enter the machine's IP address in the [Printer Name or IP Address:] box.
The [Port Name] box will automatically be filled when you enter the IP Address.

I Under "Device Type", select [Standard], and then click [Next]. J Click [Finish]. K In the [Install Printer Driver] dialog box, make other necessary settings, and
then click [Continue].

L When the message informing you that the installation was successfully
completed appears, select a restart method, and then click [Finish].

LAN-Fax Driver for USB Connection


Use this procedure to install the LAN-Fax driver for USB connection.
Important Before installing the LAN-Fax driver for USB connection, install the printer driver for USB connection using Quick Install. Then, check the printer driver's property for which USB port the printer driver uses.

A Close all applications except this manual. B From the CD-ROM menu, click [LAN-Fax Driver].
The software license agreement appears.

C After reading the agreement, click [I accept the agreement.], and then click
[Next].

D Select the machine name, click [+] to expand the menu, and then click [Port:
<LPT1:>].

E From the list under "Change Settings for 'Port'", click [USBxxx].
"xxx" varies depending on the number of USB ports created on your computer. Select the same port being used by the printer driver.

F Make other necessary settings, and then click [Continue]. G When the message informing you that the installation was successfully
completed appears, select a restart method, and then click [Finish].

TWAIN Driver

A Close all applications except this manual. B From the CD-ROM menu, click [Network TWAIN Driver].
The software license agreement appears.

C After reading the agreement, click [Yes]. D Click [Install]. E When the message informing you that the installation was successfully
completed appears, click [Finish].

Installing the Drivers Using Plug and Play


This section describes how to install printer and TWAIN drivers for USB connection using the Windows Plug and Play function.
Important The printer driver for the 64bit Windows is not included on the supplied CD-ROM. If your operating system is the 64bit Windows, download the drivers from the supplier's Web site, and then store the files in an easily accessible folder.

To install these printer drivers under Windows 2000/XP/Vista or Windows Server 2003/2003 R2/2008, you must have an account that has Manage Printers permission. Log on as an Administrators or Power Users group member to acquire this permission.

Windows 2000
Use this procedure to install the TWAIN and printer drivers using Plug and Play. Note that in some cases, you may need to install the TWAIN and printer drivers in reverse order.

A Close all applications except this manual. B Connect the machine to your computer using a USB cable, and then turn the
machine's power switch on. The [Found New Hardware Wizard] dialog box for the TWAIN driver appears. [Next].

C Click [Search for a suitable driver for my device (recommended)], and then click D Insert the CD-ROM.
Skip this step if you are referring this manual from the driver CD-ROM.

E Click [CD-ROM drivers], and then click [Next].


If you want to install the TWAIN driver downloaded from the suppliers Web site, click [Specify a location], click [Next], and then click [Browse] and select the TWAIN driver file.

F Click [Next]. G When the message informing you that the installation was successfully
completed appears, click [Finish]. The [Found New Hardware Wizard] dialog box for the printer driver appears.

H Click [Next]. I Click [Search for a suitable driver for my device (recommended)], and then click
[Next].

J Click [CD-ROM drivers], and then click [Next].


If you want to install the printer driver downloaded from the suppliers Web site, click [Specify a location], click [Next], and then click [Browse] and select the printer driver file.

K Click [Next]. L When the message informing you that the installation was successfully
completed appears, click [Finish].

Windows XP, Windows Server 2003/2003 R2/2008


Use this procedure to install the TWAIN and printer drivers using Plug and Play. Note that in some cases, you may need to install the TWAIN and printer drivers in reverse order.

A Close all applications except this manual. B Connect the machine to your computer using a USB cable, and then turn the
machine's power switch on. The [Found New Hardware Wizard] dialog box for the TWAIN driver appears.

C Click [No, not this time], and then click [Next]. D Insert the CD-ROM.
Skip this step if you are referring this manual from the driver CD-ROM.

E Click [Install the software automatically (Recommended)], and then click [Next].
If you want to install the TWAIN driver downloaded from the suppliers Web site, click [Install from a list or specific location (Advanced)], and then click [Next]. Then, click [Search for the best driver in these locations] and select [Include this location in the search:]. Click [Browse] to select the TWAIN driver file, and then click [Next].

F When the message informing you that the installation was successfully
completed appears, click [Finish]. The [Found New Hardware Wizard] dialog box for the printer driver appears.

G Click [No, not this time], and then click [Next]. H Click [Install the software automatically (Recommended)], and then click [Next].
If you want to install the printer driver downloaded from the suppliers Web site, click [Install from a list or specific location (Advanced)], and then click [Next]. Then, click [Search for the best driver in these locations] and select [Include this location in the search:]. Click [Browse], select the printer driver file, and then click [Next].

I When the message informing you that the installation was successfully
completed appears, click [Finish].

Windows Vista
Use this procedure to install the TWAIN and printer drivers using Plug and Play. Note that in some cases, you may need to install the TWAIN and printer drivers in reverse order.

A Close all applications except this manual. B Connect the machine to your computer using a USB cable, and then turn the
machine's power switch on. The [Found New Hardware] dialog box for the TWAIN driver appears. The [User Account Control] dialog box appears.

C Click [Locate and install driver software (recommended)]. D Click [Continue].


The [Found New Hardware] for the TWAIN driver dialog box reappears.

E Insert the CD-ROM.


Skip this step if you are referring this manual from the driver CD-ROM.

F Click [Next].
If you want to install the TWAIN driver downloaded from the suppliers Web site, click [I don't have the disc. Show me other options.]. Click [Browse my computer for driver software (advanced)]. Then, click [Browse], select the TWAIN driver file, and then click [Next].

G When the message informing you that the installation was successfully
completed appears, click [Close]. The [Found New Hardware Wizard] dialog box for the printer driver appears.

H Click [Next].
If you want to install the printer driver downloaded from the suppliers Web site, click [I don't have the disc. Show me other options.]. Click [Browse my computer for driver software (advanced)]. Then, click [Browse], select the printer driver file, and then click [Next].

I When the message informing you that the installation was successfully
completed appears, click [Close].

When Using the Machine under Mac OS X


The procedures in this section explain how to set up the machine under Mac OS X.

Installing the drivers


Use this procedure to install the drivers under Mac OS X.
Important To install the driver, you must log on as an Administrator. For details, contact your administrator.

A Close all applications except this manual. B Double-click the package file icon. C Follow the instructions on the screen.
Note When the [Authentication] dialog box appears, enter the administrator name and password, and then click [OK].

Setting up the machine when using a USB connection


Use this procedure to configure the machine for USB connection to a computer that is running Mac OS 10.4 (or later).
Important Before beginning this procedure, make sure the machine is powered and connected to the computer via a USB cable.

A Start [Printer Setup Utility].


The [Printer List] dialog box appears.

B Click [Add].
The [Printer Browser] dialog box appears. If [IP Printer] is selected, select [Default Browser].

C Make sure that USB is shown in [Connection], and then click the name of
this machine. This machine name appears in [Printer Name]. name from the [Model] list.

D In [Print Using], select the manufacturer name, and then select the model E Click [Add]. F Close [Printer Setup Utility].
Setting up the machine when using a network connection
Use this procedure to configure the machine for network connection to a computer that is running Mac OS 10.4 (or later).
Important Before beginning this procedure, make sure the machine is powered and connected to the network.

Also before beginning this procedure, you must assign the IP address on the machine. For details about assigning the machine's IP address, see User Guide.

A Start [Printer Setup Utility].


The [Printer List] dialog box appears.

B Click the [Add] button.


The [Printer Browser] dialog box appears. If [Default Browser] is selected, select [IP Printer].

C In the [Address] field, enter the machine's IP address.


The machine name appears in [Name].

D In [Print Using], select the manufacturer name, and then select the model
name from the [Model] list.

E Click [Add]. F Close [Printer Setup Utility].

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Troubleshooting
This section describes how to troubleshoot problems related to installing the machine.

Software Installation Problems


This section describes how to troubleshoot problems related to software installation.

If the CD-ROM Does Not Launch Automatically


This section describes what to do if the CD-ROM does not open automatically when you insert the CD-ROM into your computer.

Checking your computer If the CD-ROM does not launch automatically, check the following: Confirm that the CD-ROM has been inserted in your computer properly. Confirm that the CD-ROM drive of your computer is not defective, by trying a known-working CD-ROM. Confirm that the AutoRun feature has not been disabled on your computer. Launching the CD-ROM from the CD-ROM directory If the problem persists, double-click the CD-ROM drive icon in the [My Computer] or [Explorer] window, and then double-click the Setup.exe icon.
Note When saving a driver on a computer, make sure that the path to the location of the stored data is not too long. A long path name may cause errors during installation.

If Software Cannot Be Installed


This section describes how to troubleshoot failure during software installation.

Checking your computer environment If you have problems installing software, first check the following: The operating system of your computer is compatible with the software you are trying to install. There is enough space in the hard disk of your computer. Unnecessary applications, in particular anti-virus programs, are not running during the installation.

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Checking Installed Software


This section describes how to troubleshoot problems related to software installation. Check whether the software has been installed or not. If not, perform the installation procedure again.

Printer driver, LAN-Fax driver If the printer driver is installed, the printer icon appears in the [Printers and faxes] folder in your computer. In the printer properties dialog box, check that USB connection or network printer is selected as the port. To check the connection, perform a test print. Use this procedure to check the version of the printer driver currently installed. For details, see the printer driver Help. A Open the printer properties dialog box. B Click the [Setup] tab. C Click [About]. D Check the version. TWAIN driver If the TWAIN driver is installed, you can scan originals using a compatible application. For details, see User Guide. User Guide If the User Guide is installed, the User Guide icon appears in the [Programs] folder in your computer.

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Connection Problems
This section describes how to troubleshoot problems related to USB and network connection.

If Connection Cannot Be Made via USB


This section describes possible causes and solutions for problems related to USB connection.
Possible Cause The power cord or USB cable may not be properly connected. The machine was not recognized automatically. Windows did not configure USB settings correctly. Solution Make sure that the power cord and USB cable are properly connected. Also make sure that they are not damaged. Turn off the power of the machine, reconnect the USB cable, and then turn it on again. Make sure that there is no conflicting USB device installed in your computer. Open Windows' Device Manager, and then, under [Universal Serial Bus controllers] or [USB Controller], remove any conflicting devices. Conflicting devices have a [!] or [?] icon by them. Take care not to accidentally remove required devices. For details, see Windows Help. The printer/TWAIN driver was not installed correctly under USB connection. An error occurs during software installation. Turn off the power, and then unplug the USB cable from the machine. Then, reinstall the printer/TWAIN driver using [USB Quick Install], making sure that you turn on the power only when instructed. First reboot Windows. Then, on the [Start] menu, select [Control Panel]. Double-click the System icon, and then on the [Hardware] tab, click [Device Manager]. Under [Other Devices], select the printer, and then open its properties dialog box. On the [General] tab, click [Reinstall Driver] to reinstall the driver.

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If Connection Cannot Be Made via Network


This section describes possible causes and solutions for problems related to network connection.
Possible Cause Solution The power cord or Ethernet ca- Make sure that the power cord and Ethernet cable are propble may not be properly connect- erly connected. Also make sure that they are not damaged. ed. The machine's IP address has not been specified, or the machine and computer are not on the same network. If the machine cannot be found and only Printer Port appears in the machine selection dialog box, either the machine's IP address has not been specified or the computer and machine are not on the same network segment. Before installing the software, check the machine's IP address and the network topology. Alternatively, select Printer Port in the dialog box, and then install the software.

Test Print Problems


This section describes what to do if a test page cannot be printed from a computer.
Possible Cause The power cord, USB cable, or Ethernet cable is not properly connected. Solution Check that the power cord, USB cable, and Ethernet cable are properly connected. Check also that they are not damaged. See p.13 Connection Problems.

The port connection is not prop- A On the [Start] menu, click [Printers and Faxes]. erly set. B Click the printer icon, and then click [Properties] on the [File] menu.
C Click the [Details] tab, and then confirm that the port is set

to USB or network printer, as required.

Note If the problem persists, contact the network administrator.

To connect via USB when USB does not appear in the list of available ports, you must reinstall the printer driver.

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Software on the CD-ROM


This section describes the CD-ROM supplied with this machine.

Viewing the contents of the CD-ROM


Use this procedure to view the contents of the CD-ROM.

A Insert the CD-ROM into the CD-ROM drive.


The installer starts.

B Click [Browse This CD-ROM].


Explorer starts and displays the contents of the CD-ROM.

Drivers for This Machine


Operations require installing drivers appropriate to your operating system. The following drivers are included on the CD-ROM provided with this machine.

PCL 5c/6 printer driver, DDST printer driver This printer driver allows the computer to communicate with the printer via a printer language. PostScript 3 printer driver PostScript 3 printer driver allows the computer to communicate with the printer using a printer language. TWAIN driver To use the machine as a TWAIN scanner, it is essential to install the TWAIN driver. LAN-Fax driver LAN-Fax driver allows you to send a document directly from a computer through the machine to another fax machine, without printing the document.

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Appendix
Trademarks
Microsoft, Windows, Windows Server, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Adobe, PostScript, Acrobat, PageMaker and Adobe Type Manager are registered trademarks of Adobe Systems Incorporated. PCL is a registered trademark of Hewlett-Packard Company. Apple, AppleTalk, EtherTalk, Macintosh, Mac OS, and True Type are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. PageManager and NewSoft are trademarks and/or registered trademarks of NewSoft Technology Corporation subject to trademark protection of domestic trademark laws and international trademark conventions. Ethernet is a registered trademark of Xerox Corporation, Inc. Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks. The proper names of the Windows operating systems are as follows: The product names of Windows 2000 are as follows: Microsoft Windows 2000 Professional Microsoft Windows 2000 Server Microsoft Windows 2000 Advanced Server The product names of Windows XP are as follows: Microsoft Windows XP Professional Microsoft Windows XP Home Edition The product names of Windows Vista are as follows: Microsoft Windows Vista Ultimate Microsoft Windows Vista Enterprise Microsoft Windows Vista Business Microsoft Windows Vista Home Premium Microsoft Windows Vista Home Basic The product names of Windows Server 2003 are as follows: Microsoft Windows Server 2003 Standard Edition Microsoft Windows Server 2003 Enterprise Edition Microsoft Windows Server 2003 Web Edition Microsoft Windows Server 2003 Datacenter Edition

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The product names of Windows Server 2003 R2 are as follows: Microsoft Windows Server 2003 R2 Standard Edition Microsoft Windows Server 2003 R2 Enterprise Edition The product names of Windows Server 2008 are as follows: Microsoft Windows Server 2008 Standard Microsoft Windows Server 2008 Enterprise Microsoft Windows Server 2008 Datacenter Microsoft Windows Server 2008 for Itanium-based Systems Microsoft Windows Web Server 2008 Microsoft Windows HPC Server 2008 Microsoft Windows Server 2008 Standard without Hyper-VTM Microsoft Windows Server 2008 Enterprise without Hyper-VTM Microsoft Windows Server 2008 Datacenter without Hyper-VTM
Note PostScript 3 in this manual stands for Adobe PostScript 3 Emulation.

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EN

Copyright 2008 USA M018-8543

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