TeamViewer API Documentation

TeamViewer
API
Documentation
Version 1.0.1
TeamViewer GmbH Kuhnbergstrae 16 D-73037 Gppingen
www.teamviewer.com
Table of Contents
Introduction ............................................................................................... 7
1.1
Definitions .................................................................................................................... 7
1.2
REST ............................................................................................................................. 7
1.3
IDs ................................................................................................................................ 8
1.4
Date format .................................................................................................................. 8
1.5
Number format ............................................................................................................. 8
User permissions ........................................................................................ 9
2.1
Permission names in API and Management Console ...................................................... 9
2.2
Permission dependencies ............................................................................................ 10
API Functions............................................................................................ 12
3.1
Authentication (OAuth 2.0) ......................................................................................... 12

3.1.1 Registering an application in the Management Console ...................................................................... 12
Client/Application-Types: ............................................................................................................................. 12
3.1.2 Access Token Permissions and Scopes ................................................................................................. 13
3.1.3 The authorization process .................................................................................................................... 13
3.1.3.1 User level access ................................................................................................................................... 14
3.1.3.2 Company level access ........................................................................................................................... 14
3.1.4 GET /api/v1/oauth2/authorize (authorization endpoint) .................................................................... 14
Parameters ................................................................................................................................................... 14
Return values ................................................................................................................................................ 14
Description ................................................................................................................................................... 14
Example ........................................................................................................................................................ 15
3.1.5 POST /api/v1/oauth2/token (token endpoint) ..................................................................................... 15
Parameters ................................................................................................................................................... 15
Return values ................................................................................................................................................ 15
Description ................................................................................................................................................... 15
Example ........................................................................................................................................................ 16
Requests using the access token .................................................................................................................. 16
TeamViewer API - Documentation
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Example ........................................................................................................................................................ 16
3.2
Ping ............................................................................................................................ 17
3.2.1 GET /api/v1/ping .................................................................................................................................. 17
Parameters ................................................................................................................................................... 17
Return values ................................................................................................................................................ 17
Authentication .............................................................................................................................................. 17
Description ................................................................................................................................................... 17
Example ........................................................................................................................................................ 17
3.3
Account Management ................................................................................................. 17

3.3.1 GET /api/v1/account (retrieve account data) ....................................................................................... 17
Parameters ................................................................................................................................................... 17
Return values ................................................................................................................................................ 17
Authentication .............................................................................................................................................. 17
Description ................................................................................................................................................... 18
Example ........................................................................................................................................................ 18
3.3.2 PUT /api/v1/account (change account data) ........................................................................................ 18
Parameters ................................................................................................................................................... 18
Return values ................................................................................................................................................ 18
Authentication .............................................................................................................................................. 18
Description ................................................................................................................................................... 18
Example ........................................................................................................................................................ 18
3.4
User Management ...................................................................................................... 19

3.4.1 GET /api/v1/users (retrieve list of users).............................................................................................. 19
Parameters ................................................................................................................................................... 19
Return values ................................................................................................................................................ 19
Authentication .............................................................................................................................................. 19
Description ................................................................................................................................................... 19
Example ........................................................................................................................................................ 19
3.4.2 POST /api/v1/users (create new company member) ........................................................................... 20
Parameters ................................................................................................................................................... 20
Return values ................................................................................................................................................ 20
Authentication .............................................................................................................................................. 20
Description ................................................................................................................................................... 20
Example ........................................................................................................................................................ 20
3.4.3 GET /api/v1/users/<uID> (get information for one user) ..................................................................... 21
Parameters ................................................................................................................................................... 21
Return values ................................................................................................................................................ 21
Authentication .............................................................................................................................................. 21
Description ................................................................................................................................................... 21
Example ........................................................................................................................................................ 21
3.4.4 PUT /api/v1/users/<uID> (modify user information) ........................................................................... 22
Parameters ................................................................................................................................................... 22
Return values ................................................................................................................................................ 22
Authentication .............................................................................................................................................. 22
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Description ................................................................................................................................................... 22
Example ........................................................................................................................................................ 22
3.5
Group Management .................................................................................................... 22

3.5.1 Accessing groups from different users in a company ........................................................................... 22
3.5.2 GET /api/v1/groups (list all available groups) ...................................................................................... 22
Parameters ................................................................................................................................................... 23
Return values ................................................................................................................................................ 23
Authentication .............................................................................................................................................. 23
Description ................................................................................................................................................... 23
Example ........................................................................................................................................................ 23
3.5.3 POST /api/v1/groups (create a new group) .......................................................................................... 24
Parameters ................................................................................................................................................... 24
Return values ................................................................................................................................................ 24
Authentication .............................................................................................................................................. 24
Description ................................................................................................................................................... 24
Example ........................................................................................................................................................ 24
3.5.4 GET /api/v1/groups/<gID> (get group details) ..................................................................................... 25
Parameters ................................................................................................................................................... 25
Return values ................................................................................................................................................ 25
Authentication .............................................................................................................................................. 25
Description ................................................................................................................................................... 25
Example ........................................................................................................................................................ 25
3.5.5 PUT /api/v1/groups/<gID> (change group details) .............................................................................. 26
Parameters ................................................................................................................................................... 26
Return values ................................................................................................................................................ 26
Authentication .............................................................................................................................................. 26
Description ................................................................................................................................................... 26
Example ........................................................................................................................................................ 26
3.5.6 DELETE /api/v1/groups/<gID> (delete a group) ................................................................................... 26
Parameters ................................................................................................................................................... 26
Return values ................................................................................................................................................ 26
Authentication .............................................................................................................................................. 27
Description ................................................................................................................................................... 27
Example ........................................................................................................................................................ 27
3.5.7 POST /api/v1/groups/<gID>/share_group (share group with other user(s)) ....................................... 27
Parameters ................................................................................................................................................... 27
Return values ................................................................................................................................................ 27
Authentication .............................................................................................................................................. 27
Description ................................................................................................................................................... 27
Example ........................................................................................................................................................ 27
3.5.8 POST /api/v1/groups/<gID>/unshare_group (unshare a group from certain users) ........................... 28
Parameters ................................................................................................................................................... 28
Return values ................................................................................................................................................ 28
Authentication .............................................................................................................................................. 28
Description ................................................................................................................................................... 28
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Example ........................................................................................................................................................ 28
3.6
Session Management .................................................................................................. 28

3.6.1 GET /api/v1/sessions (list session codes) ............................................................................................. 28
Parameters ................................................................................................................................................... 28
Return values ................................................................................................................................................ 28
Authentication .............................................................................................................................................. 29
Description ................................................................................................................................................... 29
Example ........................................................................................................................................................ 29
3.6.2 POST /api/v1/sessions (create new session code) ............................................................................... 30
Parameters ................................................................................................................................................... 30
Return values ................................................................................................................................................ 30
Authentication .............................................................................................................................................. 31
Description ................................................................................................................................................... 31
Example ........................................................................................................................................................ 31
3.6.3 GET /api/v1/sessions/<code> (get info about a certain session code) ................................................ 31
Parameters ................................................................................................................................................... 31
Return values ................................................................................................................................................ 31
Authentication .............................................................................................................................................. 32
Description ................................................................................................................................................... 32
Example ........................................................................................................................................................ 32
3.6.4 PUT /api/v1/sessions/<code> (modify info for a certain session code) ............................................... 32
Parameters ................................................................................................................................................... 32
Return values ................................................................................................................................................ 33
Authentication .............................................................................................................................................. 33
Description ................................................................................................................................................... 33
Example ........................................................................................................................................................ 33
3.7
Connection Reporting ................................................................................................. 33

3.7.1 GET /api/v1/reports/connections (list connection reports) ................................................................. 33
Parameters ................................................................................................................................................... 33
Return values ................................................................................................................................................ 34
Authentication .............................................................................................................................................. 34
Description ................................................................................................................................................... 34
Example ........................................................................................................................................................ 35
3.7.2 PUT /api/v1/reports/connections/<rID> (change connection report) ................................................. 35
Parameters ................................................................................................................................................... 35
Return values ................................................................................................................................................ 36
Authentication .............................................................................................................................................. 36
Description ................................................................................................................................................... 36
Example ........................................................................................................................................................ 36
3.7.3 DELETE /api/v1/reports/connections/<rID> (delete a connection report) .......................................... 36
Parameters ................................................................................................................................................... 36
Return values ................................................................................................................................................ 36
Authentication .............................................................................................................................................. 36
Description ................................................................................................................................................... 36
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Example ........................................................................................................................................................ 36
Errors ....................................................................................................... 37
4.1
HTTP response codes .................................................................................................. 37
4.2
JSON error responses .................................................................................................. 37
Licensing................................................................................................... 39
Contact ..................................................................................................... 40
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Introduction
1 Introduction
1.1
1.2
Definitions
Name
Description
Supporter
A user who provides support for the end customer. This user must have a
TeamViewer account.
End Customer
A user who does not have to have a known TeamViewer account. The user
is in most cases a customer of the company who is using the API.
Client
The application (or user, if the HTTP requests are typed in manually) that
uses the API.
REST
The TeamViewer API is a REST API which uses the already existing HTTP methods to create (POST), read
(GET), change (PUT) or delete (DELETE) single items or a collection of items. The following table shows the
general use cases for these HTTP methods.
GET
POST
PUT
DELETE
Collection
retrieve list of
items in this collection
create new item

in this collection
Single item
retrieve item data
changes the item
deletes this item
The basic URI scheme for all API functions is: https://host/path/to/resources[/id][/verb][?param1=value1]
Parameters in the URI are only allowed for GET and DELETE. Generally there should be no need for any parameters for DELETE, though. POST and PUT need to have the parameters in the body formatted as JSON or
XML.
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Introduction
1.3
IDs
IDs are prefixed with a type in order to make them more distinguishable. The following types are used:
"u" - user ID
"g" group ID
"s" session code
Reports use a GUID and are not prefixed.
1.4
Date format
All dates and times follow the ISO 8601. They should have the following format: YYYY-MMDD"T"HH:MM:SS"Z". Times are always in UTC unless stated otherwise.
Example
1.5
2013-02-21T13:42:55Z = 21st February 2013, 13:42:55 UTC
Number format
Decimal numbers are returned in US English format, using a point as decimal separator. Digits are never
grouped by a delimiter.
Example
12345.67
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User permissions
2 User permissions
2.1
Permission names in API and Management Console

The following table shows the relation between user permissions as they can be set in the Management
Console and the technical name that is used for the API.
Name in API
Name in Management Console
ManageAdmins
Manage administrators and company settings
ManageUsers
Manage users
ShareOwnGroups
Allow group sharing
ViewAllConnections
View all connections
ViewOwnConnections
View own connections
EditConnections
Edit logged connections
DeleteConnections
Delete logged connections
EditFullProfile
Allow full profile modification
ManagePolicies
Manage & Assign policies
AssignPolicies
Assign policies
AcknowledgeAllAlerts
View & acknowledge all alerts
AcknowledgeOwnAlerts
View & acknowledge own alerts
ViewAllAssets
View all assets
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User permissions
2.2
Name in API
Name in Management Console
ViewOwnAssets
View assets
EditAllCustomModuleConfigs
Manage all customizations
EditOwnCustomModuleConfigs
Manage own customizations
None
<no permission is set in console>
Permission dependencies
Some permissions are depending on each other and cannot be set individually, e. g. if a user has the permission to ManageAdmins he also must have the permission to ManageUsers. When these permissions are
set in the Management Console, the other permissions are set automatically. When setting permissions
through the API using a PUT or POST command, all permissions must be included explicitly. The following
table shows the dependencies.
Name in API
To set this right through the API, these rights also have to be set
None
ManageAdmins
ManageUsers, ShareOwnGroups, EditFullProfile, ViewAllConnections, ViewOwnConnections, EditConnections, DeleteConnections,

ManagePolicies, AssignPolicies, AcknowledgeAllAlerts,AcknowledgeOwnAlerts, ViewAllAssets, ViewOwnAssets,
EditAllCustomModuleConfigs, EditOwnCustomModuleConfigs
ManageUsers
ShareOwnGroups, EditFullProfile, ViewAllConnections,

ViewOwnConnections, EditConnections, DeleteConnections, ManagePolicies, AssignPolicies, AcknowledgeAllAlerts, AcknowledgeOwnAlerts, ViewAllAssets, ViewOwnAssets, EditAllCustomModuleConfigs, EditOwnCustomModuleConfigs
ShareOwnGroups
ViewAllConnections
ViewOwnConnections
ViewOwnConnections
EditConnections
DeleteConnections
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User permissions
Name in API
To set this right through the API, these rights also have to be set
EditFullProfile
ManagePolicies
AssignPolicies, AcknowledgeAllAlerts, AcknowledgeOwnAlerts
AssignPolicies
AcknowledgeAllAlerts, AcknowledgeOwnAlerts
AcknowledgeAllAlerts
ViewAllAssets
ViewOwnAssets
ViewOwnAssets
EditAllCustomModuleConfigs
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API Functions
3 API Functions
3.1
Authentication (OAuth 2.0)

For more information about OAuth 2.0, see http://oauth.net/2/ and the official specification at
http://tools.ietf.org/html/rfc6749
Names used by the RFC and their meaning for the TeamViewer API:
3.1.1
resource owner The user behind a TeamViewer account who wants to access their resources
through the API.
resource server Our servers where the API runs.
client The application, plug-in, script or user who is making the API HTTP requests.
authorization server In our case that's the same servers that run the rest of the API.
client ID A unique ID to identify the application that wants to use the TeamViewer API.
client secret A unique string only known to the creator of the client ID.
authorization code Code used during the OAuth process to prove that an authorization request
was granted in the Management Console.
access token A token that has to be used to access any API function (except those explicitly
marked as not requiring any access tokens).
refresh token A token that can be used once to obtain a new access token and a new refresh token.
Registering an application in the Management Console

Before using any API functionality you need to register an application in the Management Console. When
you register the application you have to specify if you want to use it for your own account only (private application, also referred to as Script) or if you want to create an application to be used by any TeamViewer
user (public application, also referred to as App). In both cases you also specify if the application will have
access to the data of one single account or to the data of the entire company.
Client/Application-Types:
User Access
Script
App
Access token is created that can

only be used to access the user
who created the application.
Client ID is created when creating the

application. The Client ID can be used
with OAuth to create an access token
for the user granting access.
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API Functions
Company Access
Script
App
Access token is created that can be

used to access the company of the
user (=company admin) who created the application.
Client ID is created when creating the

application. The Client ID can be used
with OAuth to create an Access-Token
to access the company of the user
(=company admin) granting access.
When you register an application for your own use only, you will get an access token that can be used directly for any API function that requires it. When you register the application for others to use as well, you
will get a Client ID. This Client ID is used in the OAuth process described below. At the end of this process
the application will also have an access token that must be used by the other API functions. This access token is tied to the account/company that uses the application, not the company that created the application.
If you are using OAuth in your application and the application was registered for company use, the user who
grants access to your application needs to be an administrator. The user who registered the application
does not have to be in a company however.
3.1.2
Access Token Permissions and Scopes

Access tokens can be either issued for a single user or for a whole company. Company access tokens have
to be created by an administrator of that company. Besides this distinction access tokens also have a number of permissions attached to them. This is called the scope of the access token.
The following table shows all available scopes.
3.1.3
API-Function
Scopes
Account
(user level access only)
Account.Create, Account.Read, Account.ReadEmail, Account.Modify, Account.ModifyEmail, Account.ModifyPassword, Account.ReadOnlineState
Groups
Groups.Create, Groups.Read, Groups.Modify, Groups.Share, Groups.Delete
Users
(company level
access only)
Users.CreateUsers, Users.CreateAdministrators, Users.Read, Users.ModifyUsers,

Users.ModifyAdministrators
Sessions
Sessions.Create, Sessions.ReadAll, Sessions.ReadOwn, Sessions.ModifyAll, Sessions.ModifyOwn
Connections
Connections.Read, Connections.Modify, Connections.Delete
The authorization process

When using private Script Tokens, there is no need for an authorization process. Access to the account/company data through the TeamViewer API is defined when creating the token. The data that is accessed is the account or company data of the user creating the token. Note that a Script Token is still valid
after changing the users password.
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API Functions
For public Apps the case is different. Because these applications can be used by other TeamViewer users,
access to their data is controlled via OAuth 2.0. We distinguish between application with access to user
level data and company level data.
3.1.3.1 User level access

If a user starts an app that requires user level access for the first time, TeamViewer will ask the user to grant
a set of permissions to the app. This set of permissions was specified when creating the application. The
permissions are checked against the rights of the current user. If the application asks for permissions that
exceed the rights of the user (e. g. the application wants to edit connection report entries whereas the user
is only allowed to view them), the permissions in question are highlighted and a warning is displayed that
some parts of the application may not behave as intended because of the lacking user rights.
In any case, the user may either choose to deny or to grant access to the application. If access is granted,
the app can access the users data, as long as the users permissions allow. If user rights are changed later,
the application may be able to access more data.
3.1.3.2 Company level access

To grant company level access to an application the user needs to have all required permissions. Unlike user
level access it is not possible to grant access when some permissions are missing.
Also unlike user level access the rights of the user are not relevant for the app any more after granting access.
3.1.4
GET /api/v1/oauth2/authorize (authorization endpoint)

Parameters
response_type Must be code.
client_id Client ID, a unique string that identifies the application.
redirect_uri (optional) URI to redirect to once access has been granted. If this parameter is
left out the code that would have been returned here is shown in the browser and has to be copied
manually to the application. If a fixed redirect URI is specified for the provided client ID, the value of
this parameter must match it.
state (optional) Can be set if needed, and will be returned to the callback URI if it was set here.
Return values
Not applicable here, because this needs to be opened in a browser and will return a website. The other values will be added to the redirect_uri once access has been granted.
code Code that can be used to get an access token.
state same as the one provided as parameter.
Description
Requests an authorization code from the server. This code is only valid for 10 minutes and should be used
to get an access token. This is the only function that should not be called directly from a 3 rd party application but it should be opened in a browser and return a website where the user can grant access to the 3rd
party application.
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API Functions
Example
Request:
GET /api/v1/oauth2/authorize?response_type=code&client_id=12333133Ea4Hdf3e9ec0543fX&redirect_uri=https%3A%2F%2Fclient%2Eexample%2Ecom%2Fcb HTTP/1.1
3.1.5
POST /api/v1/oauth2/token (token endpoint)

Parameters
Parameters must be inside the body of the request and encoded with the "application/x-www-form-urlencoded" format. This is the only exception where the body is not JSON or XML. There are two different requests for this URI, one to retrieve an access token using an authorization code and one using a refresh token.
Authorization-Code Grant:
grant_type Must be authorization_code.
code Authorization code acquired from the /oauth2/authorize page.
redirect_uri (optional) Must be the same value as in the previous call to /oauth2/authorize. If
no redirect_uri was given none should be added here as well.
client_secret The client secret, which is known only to the creator of the application.
Refresh-Token:
grant_type Must be refresh_token.
refresh_token Refresh-token from a previous call.
client_secret - The client secret, a unique string known only to the creator of the application.
Return values
access_token Access token to use with all further API calls.
token_type Authentication-method used for this access token, currently only bearer is used.
expires_in Time in seconds until the access token expires and needs to be refreshed.
refresh_token Refresh-Token that needs to be used to get a new access token when the old
access token expires. Requesting a new access token will also create a new refresh token.
Description
Requests a new access token, either by using the code from a previous authorization step or by using an
existing refresh token. Access tokens have a limited lifetime of 1 day. The response always has the CacheControl and Pragma fields (see example below). Refresh tokens can only be used once. For this request the
Content-Type header should be set to application/x-www-form-urlencoded (as per OAuth 2 specification), however JSON/XML also works.
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API Functions
Example
Request (Authorization code grant):
POST /api/v1/oauth2/token HTTP/1.1
Host: webapi.teamviewer.com
Content-Type: application/x-www-form-urlencoded
grant_type=authorization_code&code=SplxlOBeZQQYbYS6WxSb&redirect_uri=https%3A%2F%2Fc
lient%2Eexample%2Ecom%2Fcb&client_id=12333-133Ea4Hdf3e9ec0543fX
Response (Authorization code grant):

HTTP/1.1 200 OK
Content-Type: application/json
Cache-Control: no-store
Pragma: no-cache
{"access_token":"54213-2YotnFZFEjr1zCsicMWp",
"token_type":"bearer",
"expires_in":3600,
"refresh_token":"12854-zv3JOkF0XG5Qx2TlKWIA"}
Requests using the access token

All API requests need to include the "Authorization" header if the API function requires an access token.
Example
GET /api/v1/users?online=1 HTTP/1.1
Host: webapi.teamviewer.com
Authorization: Bearer 54213-2YotnFZFEjr1zCsicMWp
All examples in the following sections will have this header omitted but if an access token is required the
Authorization header field needs to be added to the request.
If no access token is given in the header, or the access token is past its expiration date, the return will have
a WWW-Authenticate header field.
Response for no access token, but access token required:
HTTP/1.1 401 Unauthorized
WWW-Authenticate: Bearer
Response for expired access token:

HTTP/1.1 401 Unauthorized
WWW-Authenticate: Bearer
{ "error" : "token_expired",
"error_code" : 1,
"error_description" : "The access token expired" }
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API Functions
3.2
Ping
3.2.1
GET /api/v1/ping
Parameters
None
Return values
token_valid Is set to true if the provided access token is OK and the message is signed correctly. In all other cases the value is set to false.
Authentication
Access tokens are optional but will be verified if provided. Scope: None required.
Description
This function can be used to check if the API is available. It can also be used to verify if the token is valid.
Example
Request
GET /api/v1/ping
Response
HTTP/1.1 200 OK
{"token_valid":false}
3.3
Account Management
3.3.1
GET /api/v1/account (retrieve account data)

Parameters
None.
Return values
name The name of the user.
email The associated email address. Only returned if access token has the Account.ReadEmail
scope.
userid The user ID.
company_name (optional) The name of the company that the user belongs to.
Authentication
User access token. Scope: Account.Read and (optionally) Account.ReadEmail.
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API Functions
Description
Retrieves account information of the account associated with the access token.
Example
Request
GET /api/v1/account
Response
HTTP/1.1 200 OK
{
"userid": "u1234567",
"email": "[email protected]",
"name": "John Doe",
"company_name": "Johns Company"
}
3.3.2
PUT /api/v1/account (change account data)

Parameters
name (optional) The name of the user.
email (optional) The associated email address. Note that changing the email address needs to be
confirmed in the Management Console first before changes take effect.
password (optional) - A new password for this account. If password is set, oldpassword must be
set to the correct value of the old password.
oldpassword (optional) - The old password of this account
Return values
None.
Authentication
User access token. Scope:Account.Modify, Account.ModifyEmail or Account.ModifyPassword..
Description
Changes account information of the account associated with the access token.
Example
Request
PUT /api/v1/account
{ "name" : "John Locke" }
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API Functions
Response
HTTP/1.1 204 No Content
3.4
User Management
3.4.1
GET /api/v1/users (retrieve list of users)

Parameters
email (optional) Lists the user that has an exact match of the given email address.
name (optional) List all users that have the given string as part of their user name.
permissions (optional) List all users with certain permissions. Multiple permissions can be separated by comma and only users having all the permissions will be listed in that case. (See 2.1 for a
list of possible values).
full_list (optional) true: list contains all info fields about the users, false (default): list contains only minimal info about the users
Return values
For the minimal list:
id user ID, needed to access/modify that user
name name of the user
For the full list (additionally):
permissions (optional) Comma-separated list of permissions that this user has. (See 2.1 for a
list of possible values).
active true if the account is active, false otherwise.
Authentication
Company access token. Scope: Users.Read
Description
Lists all users in a company. The list can be filtered with additional parameters. The function can also return
a list containing all information about the users. This data is the same as when using GET /users/uID for
each of these users.
Example
Request
GET /api/v1/users?online=true&full_list=true
Response
HTTP/1.1 200 OK
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API Functions
{ "users" : [
{ "id" : "u1234567",
"name" : "Mighty Administrator",
"permissions" : "ManageAdmins, ManageUsers, ShareOwnGroups, EditFullProfile,
ViewAllConnections, ViewOwnConnections, EditConnections, DeleteConnections,
ManagePolicies, AssignPolicies, AcknowledgeAllAlerts,AcknowledgeOwnAlerts,
ViewAllAssets, ViewOwnAssets, EditAllCustomModuleConfigs,
EditOwnCustomModuleConfigs",
"online": true
},
{ "id" : "u2345678",
"name" : "John Doe",
"permissions" : "EditFullProfile",
"online" : true
}]
}
3.4.2
POST /api/v1/users (create new company member)

Parameters
email Email of that user. Will be used for login.
password (optional) Password for the user. Will be used for login. If omitted, users will need to
set their own password before logging in.
permissions (optional) Comma-separated list of permissions that this user has. See 2.2 for valid
values and combinations. If omitted the following default permissions will be set: ShareOwnGroups, ViewOwnConnections, EditConnections, EditFullProfile
name Name of the new user.
language Language code for the user. Will be used for the welcome email.
Return values
HTTP status code 201 on success and a JSON containing the same data as GET /users/uID. The new URI for
that user will also be returned as part of the HTTP header.
Authentication
Company access token. Scope: Users.CreateUsers or Users.CreateAdministrators.
Description
Creates a new user for the company. The data for the new user will be returned as response to the POST.
This should be the same as GET /users/uID, except that it will include the id as well. You will need to have
the scope Users.CreateAdministrators to set the permissions ManageUsers or ManageAdmins.
Example
Request
POST /api/v1/users
{ "email" : "[email protected]",
"password" : "abc!de#f3g2h3",
"name" : "Ted",
"language" : "en",
"permissions" : "EditFullProfile" }
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Response
HTTP/1.1 201 Created
Location: https://webapi.teamviewer.com/api/v1/users/u456789
{
"id" : "u456789",
"name" : "Ted",
"permissions" : " EditFullProfile ",
"online" : false
}
3.4.3
GET /api/v1/users/<uID> (get information for one user)

Parameters
None
Return values
This is the same as the full list for GET /users .
id User ID. Should be the same as in the URL.
name name of the user.
permissions (optional) String list of permissions that this user has. See 2.1 for valid values.
active true if the account is active, false otherwise.
Authentication
Company access token. Scope: Users.Read.
Description
Returns the information for a single user. The information is the same as when using GET /users?full_list=1.
Example
Request
GET /api/v1/users/u123
Response
HTTP/1.1 200 OK
{
"id" : " u123",
"email" : "[email protected]",
"name" : "John Doe",
"permissions" : "EditFullProfile",
"online" : true
}
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3.4.4
PUT /api/v1/users/<uID> (modify user information)

Parameters
email (optional) New Email of the user. A verification Email will be sent to the new address.
name (optional) Real name of the user.
permissions (optional) Comma-separated list of permissions that this user has. See 2.2 for valid
values and combinations.
password (optional) Assign a new password for this user.
active (optional) Activates or deactivates an account.
Return values
HTTP status code 204 (No Content) on success.
Authentication
Company access token. Scope: Users.ModifyUsers or Users.ModifyAdministrators.
Description
Changes information for a selected user. Only the parts that need to be changed are needed in the request
body.
Security-Warning: An attacker can gain access to a user account either by changing the email (+password
reset) or by changing the password if he can steal the company access token. This makes the company access token equivalent to email and password for ALL company accounts with which an attacker can get the
full Computer & Contacts list (and not just what is available over the API).
Example
Request
PUT /api/v1/users/u123
{ "name" : "John Locke" }
Response
3.5
Group Management
3.5.1
Accessing groups from different users in a company

Important note: If you are using a company access token, you can use all the functions below but have to
prefix them with a user-location. So "GET /groups" for example becomes "GET /users/<uID>/groups".
3.5.2
GET /api/v1/groups (list all available groups)

(GET /api/v1/users/<uID>/groups for company access token)
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Parameters
name (optional) Group name or part of the group name
shared (optional) True: list only shared groups, i. e. groups where the current user is not the
owner. False: list only not shared groups, i. e. groups owned by the current user. If left out both
types will be in the list.
Return values
groups List of groups.
id Group ID
name Name of the group.
shared_with (optional) List of users who this group is shared with. Only available if the
user is owner of the group. Can be omitted if empty.
userid User ID of the user the group is shared with.
name Name of the user the group is shared with.
permissions Access-permissions of the user on this group. Either read or readwrite.
pending true if the user hasn't accepted the shared group yet, otherwise the field can
be omitted.
owner (optional) Owner of this group. Omitted if the owner is the current user.
o
userid User ID of the owner of this group.
name Name of the owner of this group.
permissions read, readwrite or owned.
Authentication
User or company access token. Scope: Groups.Read.
Description
Returns a list of groups.
Example
Request
GET /api/v1/groups?name=Test
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Response
HTTP/1.1 200 OK
{ "groups" : [
{ "id" : "g53235",
"name" : "Testing",
"shared_with" : [
{ "userid" : "u631645",
"name" : "Ted",
"permissions" : "read"}],
"permissions" : "owned"
},
{ "id" : "g425123356",
"name" : "Test",
"owner" : {
"userid" : "u814464403",
"name" : "Tester" },
"permissions" : "readwrite"
}]
}
3.5.3
POST /api/v1/groups (create a new group)

(POST /api/v1/users/<uID>/groups for company access token)
Parameters
name Name of the new group.
Return values
id Group ID of the newly created group.
name Name of the new group. This should be the same parameter as the input parameter.
permissions Will always be owned, because the group is not yet shared at this point.
Authentication
User or company access token. Scope: Groups.Create.
Description
Creates a new group and returns its info.
Example
Request
POST /api/v1/groups
{ "name" : "Test" }
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Response
Location: https://webapi.teamviewer.com/groups/g425123356
{
"id" : "g425123356",
"name" : "Test",
}
3.5.4
GET /api/v1/groups/<gID> (get group details)

(GET /api/v1/users/<uID>/groups/<gID> for company access token)
Parameters
None.
Return values
id Group ID
name Name of the group.
shared_with (optional) List of users who this group is shared with. Only available if the user is
owner of the group. Will be omitted if empty.
userid User ID of the user the group is shared with.
owner (optional) Owner of this group. Will be omitted if the owner is the current user.
userid User ID of the owner of this group.
name Name of the owner of this group.
permissions Access permissions for the current user. read, readwrite or owned.
Authentication
User or company access token. Scope: Groups.Read.
Description
Returns info for one group.
Example
Request
GET /api/v1/groups/g425123356
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Response
HTTP/1.1 200 OK
{
"id" : "g425123356",
"name" : "Test",
"owner" : {
"userid" : "u814464403",
"name" : "Tester" },
}
3.5.5
PUT /api/v1/groups/<gID> (change group details)

(PUT /api/v1/users/<uID>/groups/<gID> for company access token)
Parameters
name New name of the group.
Return values
HTTP status code 204 if change succeeded.
Authentication
User or company access token. Scope: Groups.Modify.
Description
Changes a group. Right now only the name can be changed.
Example
Request
PUT /api/v1/groups/g425123356
{ "name" : "Test 123" }
Response
3.5.6
DELETE /api/v1/groups/<gID> (delete a group)

(DELETE /api/v1/users/<uID>/groups/<gID> for company access token)
Parameters
None
Return values
HTTP status code 200 on success.
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Authentication
User or company access token. Scope: Groups.Delete
Description
Deletes an existing group. If the group is not owned, but only shared with the user's account it will just be
unshared.
Example
Request
DELETE /api/v1/groups/g425123356
Response
HTTP/1.1 200 OK
3.5.7
POST /api/v1/groups/<gID>/share_group (share group with other user(s))

(POST /api/v1/users/<uID>/groups/<gID>/share_group for company access token)
Parameters
users List of users with whom the group will be shared.
userid User ID of one of the users you want to share the group with.
Return values
HTTP status code 200.
Authentication
User or company access token. Scope: Groups.Share.
Description
Shares a group with the given users. Will not change the share state with other users, but it is possible to
overwrite the permissions for existing shares.
Example
Request
POST /api/v1/groups/g425123356/share_group
{ "users" : [
{ "userid" : "u33516235",
"permissions" : "read" },
{ "userid" : "u51235",
"permissions" : "readwrite" }]
}
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Response
HTTP/1.1 200 OK
3.5.8
POST /api/v1/groups/<gID>/unshare_group (unshare a group from certain users)

(POST /api/v1/users/<uID>/groups/<gID>/unshare_group for company access token)
Parameters
users List of User IDs that this group should not longer be shared with.
Return values
HTTP status code 200
Authentication
User or company access token. Scope: Groups.Share.
Description
Unshares a group from certain users.
Example
Request
POST /api/v1/groups/g425123356/unshare_group
{ "users" : [ "u33516235", "u51235" ]}
Response
HTTP/1.1 200 OK
3.6
Session Management
3.6.1
GET /api/v1/sessions (list session codes)

Parameters
groupid (optional) Filter by group id.
assigned_userid (optional) Filter by assigned_userid.
state (optional) State of the session. Can be open or closed. By default only open sessions will
be selected. States can be combined with a comma.
full_list (optional) true: Return all information for the sessions. This is false by default.
offset (optional) Can contain a session code from a previous request. The returned list will contain session codes after the one specified as offset.
Return values
For the minimalistic list (full_list=false):
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sessions List of session codes.
code Session code.
state State of the session. Can be "open" or "closed".
groupid Group ID where this session is stored under.
sessions_remaining Number of session codes left after the ones returned here. Will be omitted if there are no further session codes.
next_offset Offset that can be used to get the next 1000 session codes.
For the full list (full_list=true):
waiting_message Message displayed to the waiting end customer.
description Description for this session code.
end_customer End Customer info
name Name of the end customer.
email Email of the end customer.
assigned_userid User ID of the user this session is assigned to. If session is unassigned, value is
u0.
assigned_at Date when the last user was assigned.
end_customer_link Link for the end customer.
supporter_link Link for the supporter.
custom_api Custom fields, this stores any arbitrary string but is only available to API functions. It
is limited to 4000 characters.
created_at Date when the session code was created.
valid_until Date up to which the session code is valid.
closed_at Date when the session was closed.
Authentication
User or company access token. Scope: Sessions.ReadAll or Sessions.ReadOwn.
Description
Lists sessions. If no filters are given it will list all sessions in the active account (user access token) or all sessions from all accounts (company access token). A single request will return a maximum of 1000 session
codes. To get the next 1000 session codes, repeat the same request with the offset parameter set to the
value from next_offset. Session codes will be sorted by the created_at date from new to old.
Example
Request
GET /api/v1/sessions?groupid=g425123356&full_list=true
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Response
HTTP/1.1 200 OK
{"sessions" : [
{"code" : "s31-328-542",
"groupid" : "g425123356",
"description" : "Hello, I have an issue with my printer, can you please assist?",
"end_customer" : { "name" : "Peter Niedhelp", "email" : "[email protected]" },
"assigned_userid" : "u7254190",
"end_customer_link" : "https://get.teamviewer.com/...",
"supporter_link" : "https://get.teamviewer.com/...",
"custom_api" : "{ "ticket_id" : "535824" }"
}, ]
}
3.6.2
POST /api/v1/sessions (create new session code)

Parameters
valid_until (optional) Date up to which the session code is valid. Will default to 24h from now
when no date is given.
groupid (partially required) ID of the group the session will be inserted into. The group can be in
a different account when the API user has access to it. Either this or groupname must be set. For
applications with company level access, this parameter is required.
groupname (partially required) Name of the group that the session code will be inserted into. Either this or the groupid parameter must be set. If no group exists with that name a new group will
be created. If both groupid and groupname are set, both have to point to the same group. Otherwise an error is returned.
waiting_message (optional) Message displayed to the waiting end customer.
description (optional) Description for the new session code.
end_customer (optional) End customer info.
name (optional) Name of the end customer. Maximum length is 100 characters.
email (optional) Email of the end customer. Maximum length is 254 characters.
assigned_userid (optional) User ID of the user this session code will be assigned to. If not set
or set to u0, session is unassigned.
custom_api (optional) Custom fields, this stores any arbitrary string but is only available to API
functions. It is limited to 4000 characters.
Return values
code Newly created session code.
state State of the session. Can be open or closed.
groupid Group ID where this session is stored in.
end_customer End customer info
name Name of the end customer.
email Email of the end customer.
assigned_userid User ID of the user this session code is assigned to. If the session code is not
assigned the value will be u0.
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assigned_at Date when the last user last assigned.
custom_api Custom fields, this stores any valid JSON/XML object (max 4000 characters) and is
only visible for API users.
created_at Date when the session code was created.
valid_until Date when up to which the session code is valid.
Authentication
User or company access token. Scope: Sessions.Create.
Description
Creates a new session code. A session code will always be stored in a group, so either the groupid or
groupname parameter must be set. Session codes will expire after 24h if no valid_until date is set.
Example
Request (with user/company access token)
POST /api/v1/sessions
Authorization: Bearer 54321-abcdefghijklmnopqrstuvwxyz
{"groupid" : "g425123356",
"description" : " I have aproblemwith myspace bar.",
"end_customer" : { "name" : "Max" }
}
Response
Location: https://webapi.teamviewer.com/api/v1/sessions/s12-345-678
{"code" : "s12-345-678",
"state" : "open",
"groupid" : "g425123356",
"end_customer" : { "name" : "Max" },
"description" : "I have aproblemwith myspace bar.",
"end_customer_link" : "http://get.teamviewer.com/s12345678",
"supporter_link" : "http://get.teamviewer.com/s12345678-asfg1234asfg",
"valid_until" : "2013-10-30T12:03:29Z"
}
3.6.3
GET /api/v1/sessions/<code> (get info about a certain session code)

Parameters
None
Return values
code Session code.
state State of the session. Can be open or closed.
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groupid Group ID where this session is stored in.
end_customer End customer info
name Name of the end customer. Maximum length is 100 characters.
email Email of the end customer. Maximum length is 254 characters.
assigned_userid User ID of the user this session code is assigned to.
custom_api Custom fields, this stores any arbitrary string but is only available to API functions. It
is limited to 4000 characters.
Authentication
User or company access token. Scope: Sessions.ReadAll or Sessions.ReadOwn.
Description
Returns information for one session code. It will return exactly the same data that a POST to /sessions
would return except that some of the fields may have changed values.
Example
Request
GET /api/v1/sessions/s15-542-091
Response
HTTP/1.1 200 OK
{"code" : "s15-542-091",
"state" : "open",
"groupid" : "g425123356",
"waiting_message" : "",
"description" : "HELP!!!11",
"end_customer" : { "name" : "Max", "email" : "" },
"end_customer_link" : "https://get.teamviewer.com/...",
"supporter_link" : "https://get.teamviewer.com/...",
}
3.6.4
PUT /api/v1/sessions/<code> (modify info for a certain session code)

Parameters
groupid (optional) Group ID where this session will be moved to.
groupname (optional) Group name where this session will be moved to. If both groupname and
groupid are set, the group with the specified ID must have the specified name. Otherwise an error is
returned. This parameter can only be used by applications with user-level access.
waiting_message (optional) Message displayed to the waiting end customer.
description (optional) Description for this session code.
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end_customer (optional) End customer info
name (optional) Name of the end customer.
email (optional) Email of the end customer.
assigned_userid (optional) User ID of the user to assign this session to. Set to u0 to unassign
session.
custom_api (optional) Custom fields, this stores any arbitrary string but is only available to API
functions. It is limited to 4000 characters.
Return values
HTTP status 204 if changes succeeded.
Authentication
User or company access token. Scope: Sessions.ModifyAll or Sessions.ModifyOwn.
Description
Modifies an existing session code.
Example
Request
PUT /api/v1/sessions/s13-123-123
{"description" : "Still not working."}
Response
3.7
Connection Reporting
3.7.1
GET /api/v1/reports/connections (list connection reports)

Parameters
username (optional) Filter by user name of the person who started the connection.
userid (optional) Filter by user ID of the person who started the connection.
groupid (optional) Filter by group ID where the target device or user was in.
devicename (optional) Filter by target device name.
deviceid (optional) Filter by device ID.
from_date (optional) First start_date for all listed connections. Parameter must contain a
date and can also contain a time. If no time is specified it defaults to 00:00:00Z. Connections with
start_date equal to from_date are included in the results.
to_date (optional) Last start_date for all listed connections. Parameter must contain a date
and can also contain a time. If no time is specified it defaults to 00:00:00Z. Connections with
start_date equal to to_date are excluded from the results.
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offset_id (optional) All returned reports will follow the report-ID given in this field. The given
report-ID is excluded from the results.
has_code (optional) Filters out reports that have no session code if true or that have a session
code if false. If the parameter is left out both types will be returned.
Additional parameters for connections that were done with a session code:
session_code (optional) If specified the response will contain only connections for this session
code.
Return values
records List of remote control connections
id Report-ID
userid User ID of the person who started the connection.
username User name of the person who started the connection.
deviceid Device ID (Dyngate-ID) of the target device.
devicename Device name of the target device.
groupid ID of the group where the device is located.
groupname Name of the group where the device is located.
start_date Start date and time of the connection.
end_date End date and time of the connection.
fee Costs for the connection.
currency Currency for the fee field.
billing_state Can be Bill, Billed or DoNotBill.
notes Notes for this connection.
records_remaining (optional) Number of records after the ones listed here. Can be omitted if
there are no more reports left.
next_offset (optional) ID of the last returned report in this response. Can be used as offset_id in a follow-up request to get the next set of connection reports.
Additional return parameters when the connection was done with a session code
records
assigned_userid User ID of the user this session code is assigned to.
assigned_at Date when the session code was last assigned to another user.
session_code Session code.
session_created_at Date when the session code was created.
valid_until Date until which the session code is/was valid.
description Description for the session code.
custom_api Custom fields, this stores any arbitrary string but is only available to API functions. It is limited to 4000 characters.
Authentication
User or company access token. Scope: Connections.Read.
Description
Returns a list of connection reports. The list is limited to 1000 reports per request. If there are more reports
the reports_remaining field will tell you how many. The next_offset field will contain the offset ID to
get the next 1000 (or less) reports and should be used as offset_id parameter for the next request.
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API Functions
If you want to get connections for a single day or multiple days, use the first day at 0:00 for the from_date
parameter and the day after the last day at 0:00 for the to_date parameter.
Example
Request
GET /api/v1/reports/connections?username=Adam
Response
HTTP/1.1 200 OK
{"records" : [
{ "id" : "B144268F-5A3A-4130-9054-A8F4598B0125",
"username" : "Adam",
"userid" : "u4387123",
"devicename" : "Server 15",
"deviceid" : "20301234",
"start_date" : "2013-01-16T19:20:30Z",
"end_date" : "20130116T194014Z",
"bill" : "0.00",
"currency" : "EUR",
"billing_state" : "Bill",
"notes" : "fixed webserver"
},
{ "id" : "CAB5E30E-7A51-4F74-A9AE-089EE206D220",
"userid" : "u4387123",
"deviceid" : "20301234",
"start_date" : "20130117T144011Z",
"end_date" : "20130117T151324Z",
"bill" : "0.00",
"currency" : "EUR",
"billing_state" : "DoNotBill",
"notes" : "installed Windows updates"
},
{ "id" : "F846B994-4259-4F00-BEC0-258D12A6C0BE",
"userid" : "u4387123",
"deviceid" : "20301234",
"start_date" : "20130117T152004Z",
"end_date" : "20130117T152351Z",
"bill" : "0.00",
"currency" : "EUR",
"billing_state" : "DoNotBill",
"notes" : "server rebooted and running again"
}
]}
3.7.2
PUT /api/v1/reports/connections/<rID> (change connection report)

Parameters
billing_state (optional) Can be Bill, Billed or DoNotBill.
notes (optional) Notes for this connection.
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Return values
Authentication
User or company access token. Scope: Connections.Modify.
Description
Changes a field in the connection report.
Example
Request
PUT /api/v1/reports/connections/F846B994-4259-4F00-BEC0-258D12A6C0BE
{"notes" : "server rebooted but not fixed yet."}
Response
3.7.3
DELETE /api/v1/reports/connections/<rID> (delete a connection report)

Parameters
None.
Return values
Authentication
User or company access token. Scope: Connections.Delete.
Description
Deletes a connection report.
Example
Request
DELETE /api/v1/reports/connections/F846B994-4259-4F00-BEC0-258D12A6C0BE
Response
HTTP/1.1 200 OK
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Errors
4 Errors
4.1
HTTP response codes

200 OK: Used for successful GET, POST (that didn't result in a new resource) and DELETE.
201 Created: POST that resulted in a new resource.
204 No Content: Used for PUT to indicate that the update succeeded, but no content is included in the
response.
400 Bad Request: One or more parameters for this function is either missing or unknown. Details should
be included in the returned JSON.
401 Unauthorized: Access token not valid (expired, revoked, ) or not included in the header.
403 Forbidden / Rate Limit Reached: IP blocked or rate limit reached.
500 Internal Server Error: Some (unexpected) error on the server. The same request should work if the
server works as intended.
4.2
JSON error responses

If there is an error while processing a request, the API server returns a 4xx/5xx HTTP status code with a
JSON in the body with the following parameters:
error A short string describing the category of error.
error_description A longer string containing a human readable error message.
error_code A number that is unique for each type of error.
error_signature (optional) A number that we can use to find the log entry if there is one. This
should be unique for every time an error happens. The parameter may be omitted if there was
nothing logged.
Valid values for the error field are:
invalid_request The request is missing a required parameter, includes an unsupported parameter or parameter value, repeats the same parameter, uses more than one method for including
an access token, or is otherwise malformed. Should be used with HTTP response code 400.
invalid_token The access token provided is revoked, malformed, or invalid. Should be used
with HTTP response code 401 (Unauthorized).
internal_error There was an error while processing the request. The error was caused by an
error on our servers that should not happen and can indicate some problems at our end. Error code
and signature can be used to debug the error. Should be used with HTTP status code 500 (Internal
Server Error).
blocked The request was blocked. That should only happen when the IP was blocked.
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Errors
rate_limit_reached Too many calls to a single function with the same access token.
token_expired Access token is expired. A new access token needs to be requested.
invalid_client Client ID was invalid.
email_in_use Returned during account creation or when changing the email if the email is already used by another account.
invalid_request and invalid_token are taken from http://self-issued.info/docs/draft-ietf-oauth-v2bearer.html#resource-error-codes (with the exception that they are not included in the WWW-Authenticate header field but the returned JSON).
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Licensing
5 Licensing
For certain functions in the API a TeamViewer License is required. These functions are:
User level access: connection reporting
Company level access: all functions
These functions can only be used with a TeamViewer 9 Premium or Corporate license. All other functions
are available with any license and free for private use.
Without a valid license it is not possible to create private Script Tokens or grant access to public Apps that
requires any of the aforementioned functions.
To purchase or update your current license, visit http://www.teamviewer.com/licensing.
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Contact
6 Contact
If you have questions or feedback, please contact [email protected].
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TeamViewer API Documentation

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What are the main sections covered in the documentation?

What are the main sections covered in the documentation?

What authentication methods does the API use?

What authentication methods does the API use?

TeamViewer

TeamViewer GmbH Kuhnbergstrae 16 D-73037 Gppingen

Date format .................................................................................................................. 8

Number format ............................................................................................................. 8

User permissions ........................................................................................ 9

Permission names in API and Management Console ...................................................... 9

Permission dependencies ............................................................................................ 10

Authentication (OAuth 2.0) ......................................................................................... 12

TeamViewer API - Documentation

Account Management ................................................................................................. 17

User Management ...................................................................................................... 19

TeamViewer API - Documentation

Group Management .................................................................................................... 22

TeamViewer API - Documentation

Session Management .................................................................................................. 28

Connection Reporting ................................................................................................. 33

TeamViewer API - Documentation

HTTP response codes .................................................................................................. 37

JSON error responses .................................................................................................. 37

TeamViewer API - Documentation

create new item

retrieve item data

changes the item

deletes this item

TeamViewer API - Documentation

"s" session code

Reports use a GUID and are not prefixed.

2013-02-21T13:42:55Z = 21st February 2013, 13:42:55 UTC

TeamViewer API - Documentation

Permission names in API and Management Console

Name in Management Console

Manage administrators and company settings

Allow group sharing

View all connections

View own connections

Edit logged connections

Delete logged connections

Allow full profile modification

Manage & Assign policies

View & acknowledge all alerts

View & acknowledge own alerts

View all assets

TeamViewer API - Documentation

Name in Management Console

Manage all customizations

Manage own customizations

<no permission is set in console>

ManageUsers, ShareOwnGroups, EditFullProfile, ViewAllConnections, ViewOwnConnections, EditConnections, DeleteConnections,

ShareOwnGroups, EditFullProfile, ViewAllConnections,

TeamViewer API - Documentation

AssignPolicies, AcknowledgeAllAlerts, AcknowledgeOwnAlerts

TeamViewer API - Documentation

Authentication (OAuth 2.0)

resource server Our servers where the API runs.

Registering an application in the Management Console