Unlock IEWB VO VOL2.v3.00.Lab4.Solutionsguide.0.02

CCIE Voice Lab Workbook Volume II
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Task 1.1
SW1: vlan 11 name VOICE ! vlan 12 name DATA ! interface range FastEthernet 0/1 - 2 switchport mode trunk switchport trunk allowed vlan 1,11,12 switchport voice vlan 11 switchport trunk native vlan 12 R2: vlan database vlan 11 name VOICE vlan 12 name DATA exit ! interface FastEthernet 0/1/0 switchport mode trunk switchport trunk allowed vlan 1,11,12,1002-1005 switchport voice vlan 11 switchport trunk native vlan 12 ! interface FastEthernet 0/1/1 switchport mode trunk switchport trunk allowed vlan 1,11,12,1002-1005 switchport voice vlan 11 switchport trunk native vlan 12 SW2: vlan 11 name RACK1_VOICE ! vlan 12 name RACK1_DATA ! interface FastEthernet 0/1 switchport mode trunk switchport trunk allowed vlan 1,11,12 switchport voice vlan 11 switchport trunk native vlan 12 ! interface FastEthernet 0/2 switchport mode trunk switchport trunk allowed vlan 1,11,12 switchport voice vlan 11 switchport trunk native vlan 12 !
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Task 1.2
R1: ! Ensure you exclude addresses ! before you configure an IOS DHCP pool ! ip dhcp excluded-address 177.1.11.1 177.1.11.24 ip dhcp excluded-address 177.1.11.51 177.1.11.254 ip dhcp pool PHONES network 177.1.11.0 /24 option 150 ip 177.1.10.10 default-router 177.1.11.1 R2: ip dhcp excluded-address 177.2.11.1 177.2.11.24 ip dhcp excluded-address 177.2.11.51 177.2.11.254 ! ip dhcp pool PHONES network 177.101.2.0 /24 option 150 ip 177.1.10.10 default-router 177.1.11.1 R3: ip dhcp excluded-address 177.3.11.1 177.3.11.24 ip dhcp excluded-address 177.3.11.51 177.3.11.254 ! ip dhcp pool PHONES network 177.3.11.0 /24 option 150 ip 177.3.11.1 default-router 177.3.11.1
Task 1.3
Step 1:
R1: ntp master 2 ntp source Loopback0 clock timezone PST -8 R2: ntp source Loopback0 clock timezone CST -6 R3: ntp source Loopback0 clock timezone GMT 0
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Step 2: On CUCM: Navigate to System > Phone NTP Reference. Click Add New, enter the IP of R1's Loopback:
Step 3: Navigate to System > Date/Time Group. Click CMLocal, and modify the settings for the HQ Site. Ensuring you add the NTP reference:
Add two new Date/Time groups for sites BR1 and BR2.
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Tasks 2.1 - 2.3

Perform the following configuration steps on the Publisher CallManager: Step 1: Use the CUCM Serviceability Subsystem. Navigate to Tools > Service Activation. Choose the server corresponding to the CUCM Publisher first. Activate all the services except for the following: Cisco Messaging Interface,Security Services,Cisco Certificate Authority Proxy Function and Cisco WebDialer. Activate the same set of services, with the exception of Cisco TFTP Server, in the Subscriber CallManager.
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Step 2: Login to the CCMAdmin utility and navigate to the System > Server section of the menu. Click the Find button to list all available servers. If the hostnames are used, replace them with the IP addresses 177.1.10.10 and 177.1.10.20 for the Publisher and Subscriber respectively.
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Step 3: Navigate to System > Cisco CallManager. Name the two Servers CM_177.1.10.10, and CM_177.1.10.20 corresponding to the Publisher and Subscriber:
Step 4: Navigate to System > Cisco CallManager Group and click the Find button to list all available groups. Rename the Default group to CUCM_GROUP and select, then add the Subscriber server to the group. Make sure the Publisher is placed before the subscriber in the list and the group is set for Auto-Registration by default. **Note: Once the auto registration process is complete, the Subscriber server should be placed first in the order. This is the recommended design, for the Subscriber to perform Call Processing:
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Step 5: Navigate to Call Routing > Class of Control > Partitions then Calling Search Spaces and click the Add a New Partition link. Add the following Partitions and Calling Search Spaces, ensuring the CSS contains the corresponding Partition. CSS_GLOBAL should contain PT_USA and PT_INTL
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Step 6: Navigate to System > Device Pool and click the Find button to list the available device pools. Rename the Default device pool to DP_HQ and set the Date/Time Group field to CMLocal in the device pool settings. Set the Calling Search Space for AutoRegistration to CSS_HQ_Device: Copy the DP_HQ device pool and name the copy DP_BR1. Set the Date/Time Goup for this device pool to TZ_BR1, repeat this for the Br2 site, with the proper Date/Time. Step 7: Navigate to the System > Enterprise Parameters section of the menu. Replace the CallManager domain name in the Phone URL Parameters with the IP address of the Publisher CallManager (177.1.10.10)
Step 8: Login to the CCMAdmin utility and proceed to the System > Cisco Unified CM section of the menu. Configure the CCM-PUB server to enable Auto-Registration using the extension range 1001-1003", and enable Auto-Registration.
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Create users in the CallManager corporate directory: Step 1: Navigate to User > Add a New User. Enter hquser1 as the value for First Name,Last Name and User ID fields. Set the User Password to cisco and PIN value to 12345. Check the Enable CTI Application Use checkbox on the bottom of the page and then click the Insert button:
Step 2: Click the Device Association link on the User page and use the description HQ IP Ph1 to locate the phone. Check the respective device and click the Update button when you're done to associate the device with the user.
Step 3: Repeat Step 1 and Step 2 with the usernames hquser2", and hquser3" corresponding to HQ IP Phones 2 and 3. Check the CTI Application Use field for both users. Mark primary extensions for hquser3 as ICD extension (this will be needed by CUCCX). Finally create a new user cuccxadmin password cisco which will be used for CRS.
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Perform the IP Phone registration & configuration following the steps below: Step 1: If you are using soft-phones, configure them to register with the CallManager server. Next, login to CUCMAdmin utility, navigate to Device > Phone and click the Find button to list all registered phones. Ensure all your IP phones have registered with the CallManager cluster. Create a table of IP Phone MAC addresses and their associations to the IP Phone numbers. Use the show cdp neighbor command on the switches to accomplish this. Using the MAC address table created, configure the respective IP Phones: Step 2: Select the phone you want to configure and set the proper Device Pool (DP_HQ or DP_BR1 or DP_BR2 ), Description (e.g. HQ IP Ph1), Calling Search Space (CSS_HQ_DEVICE for HQ Phones, etc) Step 3: Once you have finished with the device settings, click on the primary DN (Line 1). Change the Directory Number to match the one assigned to the phone. Ensure the Partition is set to PT_INTERNAL and change Display (Internal Called ID) to a value that matches the phone, e.g. HQ IP Ph1. Ensure the External Phone Number Mask matches the site the phone belongs to (+1775201XXXX , +1312301XXXX or +44232131XXXX respectively)
Repeat Steps 2-3 until you have all phones configured.
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Task 3.1
Step 1: Locate the port. The location will be used to configure the T1 and gateway.
VORack01R1#show diag Slot 0: C2811 Motherboard with 2FE and integrated VPN Port adapter, 2 ports Port adapter is analyzed Port adapter insertion time 6d13h ago Onboard VPN : v2.3.3 EEPROM contents at hardware discovery: <snip> WIC Slot 0: T1 (2 port) Multi-Flex Trunk WAN daughter card <snip>
From the output above, the location is determined to be 0/0 (Slot 0 of the router, Slot 0 of the motherboard)
Step 2:
R1: ! ! Define the isdn switch-type (In this case NI2) ! isdn switch-type primary-ni ! ! Enable clock participate ! network-clock-participate wic 0 ! ! Configure the controller, and ensure the PRI protocol is MGCP ! controller t1 0/0 framing esf linecode b8zs pri-group timeslots 1-3 service mgcp ! ! ! <Notice the console messages displayed below. The T1 controller ! Interface has come up, in addition to a new Serial interface that has ! been automatically created by the configuration (Serial 0/0/0:23)> ! Jun 21 14:34:26.812: %CONTROLLER-5-UPDOWN: Controller T1 0/0, changed state to up
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VORack01R1(config-controller)# Jun 21 14:34:28.812: %LINK-3-UPDOWN: Interface Serial0/0:23, changed state to up ! ! Bind the Layer 3 packets to the CUCM system ! interface serial 0/0/0:23 isdn bind-l3 ccm-manager ! ! Configure the MGCP settings, ensuring the call agent and redundant ! host are both configured ! mgcp mgcp call agent 177.1.10.20 mgcp bind control source loopback 0 mgcp bind media source loopback 0 mgcp dtmf voip codec all mode out-of-band ! ccm-manager redundant-host 177.1.10.10 ccm-manager mgcp ccm-manager switchback immediate !
Step 3: On the CUCM Publisher server, navigate to Device > Gateway. Click the Add New button, and follow through the steps to configure the gateway:
After selecting the type (2811), select the protocol (MGCP)
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Configure the gateway. Use the full hostname of R1 for the domain name. Select the NM4VWIC-MBRD as the module in Slot 0, and NI2 for the switchtype:
Step 4: Click save, then select the subunit where the card is located. This location was determined earlier (0/0/0):
Click save once again, then click the link for the T1 Card:
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Chose the gateway protocol to be used, in this case PRI:
Configure the applicable settings for the gateway. The End-Point name and description are automatically configured, and will be used later for configuration of the channel status. All settings required must be configured as shown below:
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Continue with further configuration of the gateway. The PRI Protocol Type is automatically set, however you must change the Channel Selection Order. Next, uncheck the Inhibit restarts at PRI initialization, and check the Enable status poll option boxes.
Also check the following three options, which will enable IE (information element) delivery and redirection:
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Click the save button, and copy the End-Point Name.
Step 5: Navigate to System > Service Parameters. Chose the Publisher server, and the Call Manager Service:
Once the page has loaded, click the Advanced button, which will display all of the advanced parameters:
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Locate the Change B-Channel Maintenance Status 1 Field under the Clusterwide Parameters, and enter the endpoint name of the gateway followed by = 0001 1111 1111 1111 1111 1111. The field should appear like this: S0/SU0/DS1-0@VORack01R1 = 0001 1111 1111 1111 1111 1111
Task 3.2
Repeat the configuration steps from above to configure an MGCP gateway for R2.
Task 3.3
Perform the following configuration steps on R3 to configure it as H.323 gateway: Step 1: Configure the ISDN PRI settings and VoIP interface:
R3: ! ! ISDN PRI configuration ! isdn switch-type primary-net5 ! controller E1 1/0/0 linecode hdb3 framing crc4 pri-group timeslots 1-3 ! interface Serial 1/0/0:15 isdn outgoing display-ie ! gateway ! interface Loopback0 h323-gateway voip interface h323-gateway voip bind srcaddr 177.1.254.3
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Step 2: Configure the dial-peers to handle incoming PSTN calls

R3: ! ! Incoming Calls ! dial-peer voice 999 pots incoming called-number . direct-inward-dial ! ! ! dial-peer voice 21310 voip destination-pattern 21313...$ codec g729r8 no vad dtmf-relay h245-alpha session target ipv4:177.1.10.20 ! ! QoS marking ! ip qos dscp cs3 signaling ! dial-peer voice 21311 voip destination-pattern 21313...$ codec g729r8 no vad dtmf-relay h245-alpha session target ipv4:177.1.10.10 preference 2 ! ! QoS marking ! ip qos dscp cs3 signaling
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CCIE Voice Lab Workbook Volume II Step 3: Configure dial-peers to handle outgoing PSTN calls
R3: dial-peer voice 999 pots desc == Emergency port 1/0:15 destination-pattern 999 forward-digits 3 ! dial-peer voice 900 pots description == Local numbers 8 digits destination-pattern 9[2-8].......$ port 1/0/0:15 ! dial-peer voice 901 pots description == LD 10 digits destination-pattern 90[2-8].........$ port 1/0/0:15 prefix 0 ! dial-peer voice 902 pots description == International destination-pattern 900T port 1/0/0:15 prefix 00
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**Note the digit 9 in the destination-patterns. This will be required later for SRST
Perform the following configuration steps on the Publisher CallManager Step 1: On the CUCM Publisher server, navigate to Device > Gateway. Click the Add New button, and follow through the steps to configure the gateway:
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Enter the configuration settings for the gateway: Use the Loopback IP from R3 as the Device Name. Also define the Device Pool.
Set the significant digits to 4, and the Calling Search Space to CSS_BR1. Check the Redirecting Number IE Delivery Inbound box.
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Finally, check the Display IE Delivery and Redirecting Number IE Delivery Outbound checkboxes. Then slick save.
Tasks 4.2-4.4
Step 1: Navigate to System > Service Parameters then select the CUCM service on the Publisher. Set the Stop Routing on Unallocated Number Flag field to False. Step 2: Navigate to Call Routing > Route/Hunt > Route Group and click the Add a New Route Group link. Create the following route groups: RG_HQ, RG_BR1 and RG_BR2 Step 3: Navigate to Call Routing > Route/Hunt > Route List. Click the add new button, and create a new Route List named RL_LOCAL:
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Click save, then click the Add Route Group button. Select the Standard Local Route Group:
Step 4: Navigate to System > Device Pool. Select the DP_HQ. Set the Local Route Group to the corresponding route group. Repeat this step for the branch sites.
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CCIE Voice Lab Workbook Volume II Task 4.3-4.6
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Step 1: Navigate to Call Routing > Route Hunt > Route Pattern. Create a new pattern \+! Ensure the Urgent Priority box is checked, and the Local Route Group is used:
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Step 2: Navigate to Call Routing > Translation Pattern. Click Add New, and create the following Translation Patterns. Use the table below for reference: Translation Pattern 9.1[2-9]XX[2-9]XXXXXX Partition/CSS & (Settings) PT_USA / CSS_GLOBAL (Not Urgent) Number Type: National / Plan: ISDN Prefix + (Called) Strip Predot (Discard Digits) PT_USA / CSS_GLOBAL (Not Urgent) Number Type: Subscriber / Plan: ISDN Prefix + (Called) Strip Predot PT_USA / CSS_GLOBAL (Not Urgent) Number Type: International / Plan: ISDN Prefix + (Called) Strip Predot PT_USA / CSS_GLOBAL (Urgent) Number Type: Subscriber / Plan: ISDN Prefix + (Called) Strip Predot PT_INTL / CSS_GLOBAL (Urgent) Number Type: Subscriber / Plan : ISDN Prefix + (Called) PT_INTL / CSS_GLOBAL (Not Urgent) Number Type: Subscriber / Plan: ISDN Prefix + (Called) Strip Predot PT_INTL / CSS_GLOBAL (Not Urgent) Number Type: National / Plan: ISDN Prefix + (Called) Strip Predot PT_INTL / CSS_GLOBAL (Not Urgent) Number Type: International / Plan: ISDN Prefix + (Called) Strip Predot PT_INTL / CSS_GLOBAL (Urgent) Number Type: International / Plan: ISDN Prefix +90017752011001 or 1002 (Called) Strip Predot
9.[2-9]XXXXXX
9.011!
911
999 9.[1-8]XXXXXXXX
9.0[1-8]XXXXXXXXX
9.00!
*.1 & *.2
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Step 3: Navigate to Call Routing > Transformation Pattern > Called Party Transformation Pattern. Click Add New, and create the following Transformation Pattern: \+.!
Step 4: Navigate to Device > Gateway. Select the MGCP Gateway for R1. Choose the Called and Calling Party Transformation CSSs:
Repeat this step on the H.323 gateway, and the SIP Trunk.
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Step 5: Navigate to Device > Phone. Select each phone and set the relevant Device CSS:
Repeat this step for each phone using the appropriate sites CSS. Step 5: Navigate to Call Routing > Called Party Transformation Pattern. Click Add new, and a create a new pattern:
Copy the pattern, but for PT_BR2_CALLED_OUT. Number type should be International. Copyright 2009 Internetwork Expert - 26 www.INE.com
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Step 6: Configure a dial-peer on R3 to route the call the HQ PSTN number

R3: ! dial-peer voice 775 pots destination-pattern 5011111 prefix 001775 forward-digits all port 1/0/0:15
Task 5.1
Step 1: Navigate to System > Location and notice the Hub_None Location link. This will be used for the HQ Site phones. Click the Add New button, and create two locations corresponding to the remote sites and name the locations LOC_BR1 and LOC_BR2. Set LOC_BR1 bandwidth to 72Kbps (3x24Kbps) and LOC_BR2 bandwidth to 48Kbps (2x48Kbps):
Step 2: Navigate to System > Region then click the Find button to list available regions. Rename the Default region to REG_HQ. Add three new regions REG_BR1, REG_BR2, REG_MOH. Configure the region codec settings per the following matrix: HQ BR1 BR2 MOH HQ G.711 BR1 G.711 G.711 BR2 G.729 G.729 G.711 MOH G.711 G.729 G.729 G.711
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Modify the Region to Region codecs under the Relationship section of the page. Note that you must click the save button after setting each Regions relationship. Step 3: Navigate to System > Device Pool and click the Find button to list all device pools in the system. For each of the device pools DP_HQ, DP_BR1 and DP_BR2 set the Region and Location to their respective settings:
Step 4: Navigate to Device > Gateway and click the Find button to list all gateways. For each of the devices (HQ, BR1 and BR2 gateway) depending on their site, set the Location field to LOC_HQ, LOC_BR1 or LOC_BR2 respectively.
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Tasks 6.1-6.3
To configure the Music on Hold servers, perform the following steps: Step 1: Add a new device pool named DP_MOH: copy it from DP_HQ. Ensure the Region field is set to REG_HQ for this device pool. Step 2: Enable the use of the G.729 codec for Music on Hold. Navigate to System > Service Parameters and select 177.1.10.10 as the Server and IP Voice Media Streaming Application as the Service. Set Supported MoH Codecs to G711mulaw and G729AnnexA (**Note that you must use Control + Click to select both Codecs)
Step 3: Navigate to Media Resource > Music on Hold Server and then click the Find button. For each of the MoH Servers listed, set the Device Pool to DP_MOH and Location to HUB_NONE. Check the Enable Multicast Audio Sources on this MOH Server field. Set the Base Multicast IP Address to 239.1.1.1 and port to 16384. Choose Increment Multicast on IP Address, and then click the Update button:
Repeat the same operations for the Subscriber MOH server, changing the IP to 239.1.1.2.
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Step 4: In the upper right hand navigation section of the configuration page, click the "Configure Audio Sources" link.
Next, click MOH Audio Source 1. Check the Allow Multicasting field, and then click the Save button:
Next, click the Related Link for the Music On Hold Server Configuration. Set the Maximum Hops to 4 so that the MOH multicast stream will reach Br1, and Br2:
Step 5: Enable multicast routing at each site:

R1: ip multicast-routing ! interface FastEthernet 0/0.11 ip pim dense-mode ! interface FastEthernet 0/0.10 ip pim dense-mode ! interface Serial 0/0/1:0.1 ip pim dense-mode
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R2: ip multicast-routing ! interface Vlan 11 ip pim dense-mode ! interface Serial 0/0/1:0.1 ip pim dense-mode ! interface Loopback0 ip pim dense-mode R3: ip multicast-routing ! interface FastEthernet 0/0.11 ip pim dense-mode ! interface Serial 1/1:0.1 ip pim dense-mode
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Perform the following steps to add the DSP resources from R1 as a conference bridge for the CUCM cluster: Step 1:
R1: voice-card 0 no dspfarm dsp service dspfarm ! sccp local Vlan 11 sccp ccm 177.1.10.10 identifier 1 sccp ccm 177.1.10.20 identifier 2 sccp ip precedence 3 sccp ! sccp ccm group 1 associate ccm 1 priority 2 associate ccm 2 priority 1 associate profile 1 register R1_CONF ! dspfarm profile 1 conference maximum-sessions 1 associate application SCCP no shut
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Step 2: Navigate to Media Resource > Conference Bridge, then click Add a New Conference Bridge link. Set the Conference Bridge Type field value to Cisco IOS Enhanced Conference Bridge, Name to R1_CONF, Device Pool field value to DP_HQ, the Location field value to HUB_NONE, and Security Mode to Non Secure:
Register R2s dsp-farm with the CallManager cluster as transcoders per the following instructions: Step 1:
R2: voice-card 0 no dspfarm dsp service dspfarm ! sccp local Vlan 11 sccp ccm 177.1.10.10 identifier 1 version 7 sccp ccm 177.1.10.20 identifier 2 version 7 sccp ip precedence 3 sccp ! sccp ccm group 1 associate ccm 1 priority 2 associate ccm 2 priority 1 associate profile 1 register R2_XCODER
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! dspfarm profile 1 transcode codec g711ulaw codec g711alaw codec g729r8 codec g729ar8 ! ! The number of xcoding sessions ! maximum sessions 3 associate application SCCP no shut
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Step 2: Navigate to Media Resource > Transcoder. Click the Add a New Transcoder link. Set the Transcoder Type to Cisco IOS Enhanced Media Termination Point, set the Device Name to R2_XCODER and the Device Pool field to DP_BR1
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Next, Organize media resources into Media Resource Groups (MRGs) and link the groups into Media Resource Group Lists (MRGLs) to be assigned to Device Pools. Step 1: Navigate to Media Resource > Media Resource Group and create two MRGs each containing either the Publisher or Subscriber MoH servers. Check the Use Multicast for MOH Audio box for each of the groups, and name the groups as MRG_MOH_PUB_MCAST and MRG_MOH_SUB_MCAST
Create an MRG for the BR1 transcoder and name the group MRG_XCODER_BR1. Create a MRG for the HQ hardware conference bridge, named MRG_CFB_HW. Leave the remaining software resources in the default (null) media resource group, available to any device in the system.
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Step 2: Create three MRGLs. One for each site: MRGL_HQ, MRGL_BR1 and MRGL_BR2 per the following table: MRGL Name MRG List MRG_XCODER_BR1 MRG_CFB_HW MRG_MOH_SUB_MCAST MRG_MOH_PUB_MCAST MRG_XCODER_BR1 MRG_CFB_HW MRG_MOH_SUB_MCAST MRG_MOH_PUB_MCAST MRG_XCODER_BR1 MRG_CFB_HW MRG_MOH_SUB_MCAST MRG_MOH_PUB_MCAST
MRGL_HQ
MRGL_BR1
MRGL_BR2
Navigate to Media Resource > Media Resource Group List to accomplish this task:
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Step 3: Navigate to System > Device Pool and change the Media Resource Group List for each device pool, assigning the MRGLs to the appropriate devices pools for each site.
Task 7.1
Step 1: Navigate to User > End User. Locate hquser1. Enable mobility, and associate the device:
Step 2: Navigate to Device > Device Settings > Softkey Template. Locate the Standard User template, and copy. Name the new template "Standard User Mobile", then click the Configure Softkey Layout navigation link. Add the Mobility key to the On Hook and Connected states. Ensuring you click save after adding the key to each state. Step 3: Navigate to Device > Phone. Locate HQ Phone 1. Apply the new Softkey Template, and Enable Mobility:
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Step 4: Navigate to Device > Device Settings > Remote Destination Profile. Click Add New, and enter the follow settings:
Step 5: Click save, then click Add DN. Enter 1001 to match HQ Phone 1's primary line:
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Next, click the link to Add a New Remote Destination, and configure the destination:
Click Save, then click the Line Association checkbox to associate HQ Phone 1s Line:
Step 6: Test the mobility function, including being able to send an active call to the remote destination. Finally, pickup a call on the remote destination, then hang up, and ensure the call rings back to HQ Phone 1.
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Task 8.1
Perform the following steps in order to enable SRST functionality: Step 1: System > SRST. Click Add New, and enter a name and the Loopback IP of R2:
Step 2: System > Device Pool. Locate DP_BR1 and set the SRST Reference:
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Step 3: R2: ccm-manager fallback-mgcp ! application global service alternate default ! call-manager-fallback max-ephone 2 max-dn 10 ip source 177.1.254.2 dialplan-pattern 1 3123012... extension-length 4 voicemail 917752011500 call-forward noan 917752011500 timeout 5 call-forward busy 917752011500 secondary-dialtone 9 system message primary SRST at BR1 max-conferences 8 ! voice translation-rule 1 rule 1 /.*/ /\0/ type any subscriber plan any isdn ! voice translation-profile subscriber translate called 1 ! voice translation-rule 2 rule 1 /.*/ /\0/ type any national plan any isdn ! voice translation-profile national translate called 2 ! voice translation-rule 3 rule 1 /.*/ /\0/ type any international plan any isdn ! voice translation-profile intl translate called 3 ! voice translation-rule 4 rule 1 /.*$....$/ /\1/ ! voice translation-profile vmail translate calling 4 ! dial-peer voice 1 pots incoming called-number . direct-inward-dial ! dial-peer voice 900 pots destination-pattern 9[2-9]......$ port 0/0/0:23 translation-profile out subscriber !
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! dial-peer voice 901 pots destination-pattern 91[2-9]..[2-9]......$ prefix 1 port 0/0/0:23 translation-profile out national ! dial-peer voice 902 pots destination-pattern 9011T prefix 011 port 0/0/0:23 translation-profile out intl ! dial-peer voice 911 pots destination-pattern 911 forward 3 port 0/0/0:23 translation-profile out subscriber ! dial-peer voice 912 pots destination-pattern 9911 forward 3 port 0/0/0:23 translation-profile out subscriber ! dial-peer voice 150 pots destination-pattern 917752011500 forward-digits 11 translation-profile outgoing vmail port 0/0/0:23 ! dial-peer voice 300 pots destination-pattern 3... prefix 9011442321313 port 0/0/0:23 !
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Task 9.1
SW1: mls qos mls qos map cos-dscp 0 8 16 24 34 46 48 54 ! ! ! interface range FastEthernet 0/2 - 3 mls qos trust cos switchport priority extend cos 1 mls qos trust device cisco-phone
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SW2: mls qos mls qos map cos-dscp 0 8 16 24 34 46 48 54 ! ! ! interface range FastEthernet 0/1 - 2 mls qos trust cos switchport priority extend cos 1 mls qos trust device cisco-phone
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! ! CME uses DSCP 26 for signaling so we need to change this to 24 (CS3) ! Its not strictly necessary actually, just a good thing to keep in mind ! mls qos map dscp-mutation DSCP26_TO_24 26 to 24 ! ! Uplink ! interface FastEthernet 0/24 mls qos trust dscp mls qos dscp-mutation DSCP26_TO_24
(VoIP gateway marking (MGCP, H.323, SIP) previously configured in the gateway section)
Tasks 9.2 - 9.4

R1: class-map match ip ! class-map match ip VOICE_SIGNALING dscp cs3 VOICE_BEARER dscp ef
! ! Policy-maps to implement CBWFQ per VC ! policy-map CBWFQ_BR1 class VOICE_BEARER ! ! Allocate bandwidth for 3xG.711 compressed calls (L3+L2 bandwidth): ! 2 calls per CAC requirement + 1 multicast MoH flow ! Each call is 67,6Kbps of bandwidth per SRND tables ! priority 203 compress header ip rtp class VOICE_SIGNALING bandwidth remaining percent 3 class class-default fair-queue
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policy-map CBWFQ_BR2 class VOICE_BEARER ! ! 3 Calls per CAC requirements and 1 multicast data flow ! 4*11,6 Kpbs = 46,4 rounded up to 47 Kpbs ! 11,6Kbps is G.729 cRTP compressed over Frame-Relay ! priority 47 compress header ip rtp class VOICE_SIGNALING no bandwidth bandwidth remaining percent 3 class class-default fair-queue ! ! Parent policy-maps to shape PVC traffic ! Set CIR values to RealCIR * 0,95 ! policy-map SHAPE_TO_BR1 class class-default shape average 365000 3650 0 service-policy CBWFQ_BR1 policy-map SHAPE_TO_BR2 class class-default shape average 243000 2430 0 service-policy CBWFQ_BR2 map-class frame-relay DLCI_101 service-policy output SHAPE_TO_BR1 map-class frame-relay DLCI_201 service-policy output SHAPE_TO_BR2 ! ! Fragment size is chosen based on 768Kpbs port speed (10ms delay) ! interface Serial 0/0/1:0 no frame-relay traffic-shaping frame-relay fragment 960 end-to-end ! interface Serial 0/0/1:0.1 frame-relay interface-dlci 101 class DLCI_101 ! interface Serial 0/0/1:0.2 frame-relay interface-dlci 201 class DLCI_201
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R2: class-map VOICE_SIGNALING match ip dscp cs3 ! class-map VOICE_BEARER match ip dscp ef ! policy-map CBWFQ_HQ class VOICE_BEARER ! ! Upstream is only 2 voice calls, MoH is only downstream ! priority 136 compress header ip rtp class VOICE_SIGNALING bandwidth remaining percent 3 class class-default fair-queue policy-map SHAPE_TO_HQ class class-default shape average 365000 3650 0 service-policy CBWFQ_HQ map-class frame-relay DLCI_101 service-policy output SHAPE_TO_HQ interface Serial 0/0/1:0 no frame-relay traffic-shaping frame-relay fragment 960 end-to-end ! interface Serial 0/0/1:0.1 frame-relay interface-dlci 101 class DLCI_101 R3: class-map VOICE_SIGNALING match ip dscp cs3 ! class-map VOICE_BEARER match ip dscp ef ! policy-map CBWFQ_HQ class VOICE_BEARER priority 35 compress header ip rtp class VOICE_SIGNALING bandwidth remaining percent 3 class class-default fair-queue
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policy-map SHAPE_TO_HQ class class-default shape average 243000 2430 0 service-policy CBWFQ_HQ map-class frame-relay DLCI_201 service-policy output SHAPE_TO_HQ interface Serial 1/1:0 no frame-relay traffic-shaping frame-relay fragment 960 end-to-end ! interface Serial 1/1:0.1 frame-relay interface-dlci 201 class DLCI_201
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Task 10.1
Perform the following steps to integrate the Cisco Unity system with the CallManager Step 1: Navigate to Voice Mail > Cisco Voice Mail Port Wizard. Follow through the configuration steps as shown below. Use the Navigation buttons at the bottom of the page to move between the configuration steps:
Set the number of ports to 2:
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Use HQ related parameters for the Unity Call Routing configurations:
Next, Select the option to add the numbers to a new Line Group:
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Use the default Line Group name:
Finally, review the settings on the confirmation page, and click Finish. The summary page will now display, and should appear as shown below:
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CCIE Voice Lab Workbook Volume II Step 2: Click the Hunt List link from the Summary Page:
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Click the Add New button. Name the Hunt List HL_VM, and check both options boxes:
Click the Save button, then click the Add Line Group button that will appear. Select the previously created Line Group, and click Save:
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Step 3: Navigate to Voice Mail > Voice Mail Port Wizard. Click the link for the Hunt Pilot, and click the Add New button. Configure the Hunt Pilot as shown below:
Step 4: Navigate to Voice Mail > Voice Mail Pilot. Click the Add New button, and configure the settings for the Pilot: (# 1500, CSS_HQ, Check the Default Box)
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Step 5: Navigate to Voice Mail > Message Waiting. Click the Add New button, and configure the two MWI numbers, one at a time. Use the copy button after the first configuration:
Step 6: Navigate to Voice Mail > Voice Mail Profile. Click the Find button, and select the Default Profile. Add the Pilot, and Mask to the configuration:
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Step 7: Navigate to Cisco Unity Connections (177.1.10.30) Open the Cisco Unified Serviceability subsystem, navigate to Tools > Service Activation. Select all services, and click save:
Step 8: Open the Cisco Unity Connection Administration subsytem, and navigate to Telephony Integrations > Port Group. Click the Add New button, and configure the Port Group Set the Display name to any value such as VM, and use the Port Name prefix created by the CUCM cluster for the Device Name Prefix: CiscoUM1-VI **Do not include the 1 or 2 after the prefix name from the port numbers, this will not work properly, and the Unity server will never register with the CUCM Set the IP Address to the Publishers IP
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Step 9: Navigate to Telephony Integrations > Port. Click the Add New button, and configure the new ports:
Step 10: Navigate to Telephony Integrations > Port Group. From the Edit menu, select Servers:
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Click the Add button, and enter the IP address of the Subscriber call Manager to both the CUCM servers, and TFTP servers. Ensure the order the CUCM servers is set as 0: SUB for CUCM servers, and 1: SUB for the TFTP servers. (This is the same logic used in the CUCM Group CM order):
Step 11: From the Edit menu, select Port Group Basics. Notice the Reset Required Message, and click the Reset button:
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Task 10.2
Step 1: Navigate to System Settings > Authentication Rules. Uncheck the Check against trivial passwords for extra security field and check the Never Expires field then click Save:
Step 2: Navigate to Templates > User Templates. Selec the "voicemailusertemplate". Uncheck the Set for Self-enrollment at Next Login" field then click Save:
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Step 3: Navigate to Edit > Password Settings. Uncheck User Must Change at Next Login":
Step 4: Navigate to Edit > Change Password. Set the password to 123456:
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Step 5: Navigate to Users > Users. Click User > New User:
Use the table below to enter the User Information:
Field First Name Last Name Display Name Extension Alias
Value HQ IP Ph1 HQ IP Ph1 1001 HQ IP Ph1
**Repeat this step to configure the remaining users.
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Step 6: On the CUCM Server, Navigate to Device > Phone. Click the DN configuration link, and set the Forward to Voice Mail for the Busy and No Answer check boxes:
Configuration is now complete. Test by placing calls to applicable phones, and ensuring the MWI light comes on. Finally, use the messages button to reach the Unity Voicemail system, and check the message on the phone.
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Task 11.1
Perform the following configuration steps to configure the JTAPI subsystem: Step 1: Login to the CUCCX machine using the following information: Field IP Address Username (Windows) Password (Windows) Username (CUCCX Initilization) Password (CUCCX Initilization) JTAPI Username/Password RMCM Username/Password Value 177.1.10.40 Administrator cciecisco Administrator ciscocisco jtapi/cisco rmcm/cisco
Launch the CUCCX adminsitration using the Application Administration Internet Explorer shortcut on the desktop. Login using the credentials shown above
Choose Single Node, and click Setup:
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Enter the CUCM Publisher information, and username/password (admin/cciecisco)
Select the license file from the Desktop:
Once, the license file has been verified, click Next, and wait the activation process to complete (which may take up to 10 minutes)
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Add the Subscriber to the Selected AXL Service Providers: (Publisher first in order)
Add the Subscriber to the Selected CTI Managers: (Subscriber first in order)
Add the Subscriber to the Selected CTI Managers: (Subscriber first in order)
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Set the following System Parameters:
Choose the language:
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Click search to find the users from CUCCM. Move the CUCCX user to the Adminsitrator list, and ensure hquser3 is listed as a user:
The installation is now complete. Any JTAPI errors can be ignored, as they will be resolved later. Close the browser, then open it once again, and login with the cuccxadmin user. Step 2: Navigate to Subsystems > Cisco Unified CM Telephony. Click the Add a New Cisco Unified CM Telephony Call Control Group link. Fill in the fields using the table below: Field Number of CTI Ports Starting Directory Numbers Device Name Prefix Device Pool Location AAR Group External Phone Number Mask Display Click the Add button. Value 2 1401 CTI DP_HQ LOC_HQ AAR_HQ 775201XXXX CTI Ports
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Perform the following steps to configure the CallManager system: Step 1: Navigate to User > Application User. Find the user name rmcm. Select the device corresponding to the HQ IP Phone 3. Check the No Primary Extension and No ICD Extension fields then click the Update button. Repeat this step to associate the rmcm user with BR1 IP Phone 2. Step 2: Ensure the user hquser3 is in the corporate directory under User > End User. In addition, assign the IPCC extension to 1003:
Step 3: Navigate to Device > Device Settings > IP Phone Services and click the Add a New IP Phone Service link. Enter the Service Name as IPPA and the Service URL as: http://177.1.10.40:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp (You may find this URL under Cisco CAD Installation Guide on the Cisco DocCD)
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Click the link to Add a new Parameter and enter the following Parameters: Ext, ID, PWD:
Step 4: Navigate to the Device > Phone section of the menu and locate HQ IP Phone 3. On the Phone Configuration page click the Subscribe/Unsubscribe services Related links, then choose IPPA from the drop-down list click Continue and then click Subscribe. Perform the following steps to configure the RMCM subsystem and create a JTAPI trigger: Step 1: Run the CRS Application Administration utility and then navigate to Subsystems > RMCM > Resource Groups. Click the Add a New Resource Group list link and set the Resource Group List Name to RG_DEFAULT then click the Add button:
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Step 2: Navigate to the Resources section and click on the hquser3. Change the Resource Group field to RG_DEFAULT then click the Update button.
Step 3: Click the Contact Service Queues link then click the Add a New Contact Queue link. Set Contact Service Queue Name to CSQ_DEFAULT and set the Resource Pool Selection Model to Resource Group Click the Next button, then choose the Resource Group RG_DEFAULT and click the Add button.
Step 4: Navigate to Application > Application Management then click the Add a New Application link. Set Application Type to Cisco Script Application and click the Next button.
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Step 5: Set the Name field to ICD, Maximum Number of Sessions to 2, and the Script field to icd.aef.Click the CSQ parameter check-box and set the parameter value to CSQ_DEFAULT and then click the Add button:
Step 6: Click the Add a New Trigger link set Trigger Type to CM Telephony and set the trigger parameters according to the following table: Field Directory Number Maximum Number of Sessions Call Control Group Device Pool Location External Phone Number Mask Display Click the Add button. Step 7: Navigate to System > Control Center then click the name corresponding to your server. Select the CUCCX Engine application and the click the Restart button. Value 1400 Default JTAPI Group #0 DP_HQ HUB_NONE 775201XXXX ICD Port
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CCIE Voice Lab Workbook Volume II

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CCIE Voice Lab Workbook Volume II

Tasks 2.1 - 2.3

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Repeat Steps 2-3 until you have all phones configured.

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After selecting the type (2811), select the protocol (MGCP)

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CCIE Voice Lab Workbook Volume II

Chose the gateway protocol to be used, in this case PRI:

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Click the save button, and copy the End-Point Name.

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CCIE Voice Lab Workbook Volume II

Step 2: Configure the dial-peers to handle incoming PSTN calls

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CCIE Voice Lab Workbook Volume II

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CCIE Voice Lab Workbook Volume II Task 4.3-4.6

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*.1 & *.2

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CCIE Voice Lab Workbook Volume II

Step 6: Configure a dial-peer on R3 to route the call the HQ PSTN number

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