6.

4 - Alarm codes The following list gives a complete description of each alarm code and its possible cause.
ALARM CODE DESCRIPTIONS
ALARM CODE Thermistor faults th-01 Sensor fault, fluid entering water heat exchanger Automatic when the temperature Defective thermistor measured by the sensor returns to normal As above As above As above As above As above As above As above As above As above As above As above As above As above Automatic when the voltage transmitted by the sensor returns to normal As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above Defective transducer or installation fault As above As above As above As above As above As above As above As above As above As above As above As above As above Unit is shut down ALARM DESCRIPTION RESET TYPE PROBABLE CAUSE ACTION TAKEN BY THE CONTROL

th-02 th-03 th-04 th-08 th-09 th-10 th-11 th-12 th-13 th-14 th-18 th-19 th-21 Pr-01

Sensor fault, fluid leaving water heat exchanger Defrost fault, circuit A Defrost fault, circuit B Heat reclaim condenser inlet sensor fault Heat reclaim consenser outlet sensor fault Outside temperature sensor fault CHWS fluid sensor fault (master/slave) Suction sensor fault, circuit A Suction sensor fault, circuit B Suction sensor fault, circuit C Condenser subcooling liquid sensor fault, circuit A Condenser subcooling liquid sensor fault, circuit B Room temperature sensor fault Discharge pressure transducer fault, circuit A

As above Circuit is shut down, if the unit is in heating mode As above The heat reclaim mode is stopped As above Unit is shut down The master/slave mode is stopped Circuit is shut down As above As above The heat reclaim mode of the circuit is stopped As above Set-point control by the thermostat is stopped Circuit is shut down

Pressure transducers

Pr-02 Pr-03 Pr-04 Pr-05 Pr-06 Pr-07 Pr-08 Pr-16 Pr-17 Pr-18 Pr-19 Pr-20 Pr-21

Discharge pressure transducer fault, circuit B Discharge pressure transducer fault, circuit C Suction pressure transducer fault, circuit A Suction pressure transducer fault, circuit B Suction pressure transducer fault, circuit C Heat reclaim pressure sensor, circuit A Heat reclaim pressure sensor, circuit B Suction pressure sensor, free cooling refrigerant pump, circuit A Discharge pressure sensor, free cooling refrigerant pump, circuit A Suction pressure sensor, free cooling refrigerant pump, circuit B Discharge pressure sensor, free cooling refrigerant pump, circuit B Suction pressure sensor, free cooling refrigerant pump, circuit C Discharge pressure sensor, free cooling refrigerant pump, circuit C Communication loss with compressor A1 board Communication loss with compressor A2 board Communication loss with compressor A3 board Communication loss with compressor A4 board Communication loss with compressor B1 board Communication loss with compressor B2 board Communication loss with compressor B3 board Communication loss with compressor B4 board Communication loss with compressor C1 board Communication loss with compressor C2 board Communication loss with compressor C3 board Communication loss with compressor C4 board Communication loss with EXV No. 1 board Communication loss with EXV No. 2 board Communication loss with fan No. 1 board Communication loss with fan No. 2 board Communication loss with fan No. 3 board Communication loss with electric heater board Communication loss with energy management board NRCP2 Communication loss with heat recovery board NRCP2 Communication loss with the AUX1 free-cooling board of circuit A Communication loss with the AUX1 free-cooling board of circuit B Communication loss with the AUX1 free-cooling board of circuit C

As above As above As above As above As above The heat reclaim mode is stopped As above The free cooling mode is stopped As above As above As above As above As above

Communication with slave boards Co-a1 Co-a2 Co-a3 Co-a4 Co-b1 Co-b2 Co-b3 Co-b4 Co-c1 Co-c2 Co-c3 Co-c4 Co-e1 Co-e2 Co-f1 Co-f2 Co-f3 Co-02 Co-03 Co-04 Co-05 Co-06 Co-07 Automatic when communication is re-established As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above Automatic, when the communication is re-established As above As above Installation bus fault or defective slave board As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above As above Bus installation fault or slave board faulty As above As above Compressor is shut down As above As above As above As above As above As above As above As above As above As above As above Circuits A and B are shut down Circuit C is shut down Circuit A is shut down (on certain units also circuit B) Circuit B is shut down Circuit C is shut down Electric heater control is stopped The EMM accessory functions are stopped Unit is shut down Circuit A is shut down Circuit B is shut down Circuit C is shut down

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ALARM CODE DESCRIPTIONS (continued)

ALARM CODE Process faults P-01 Water heat exchanger frost protection Automatic if the same alarm has not tripped during the last 24 hours, otherwise manual. Water flow rate to low or defective thermistor Unit is shut down ALARM DESCRIPTION RESET TYPE PROBABLE CAUSE ACTION TAKEN BY THE CONTROL

P-05

Low suction temperature, circuit A

Automatic when the temperature Pressure sensor returns to normal, and if this defective, EXV blocked alarm has not appeared during or low refrigerant charge the last 24 hours, otherwise manual. As above As above As above As above As above As above If free-cooling option is used: 3-way valve position incorrect As above As above As above If free-cooling option is used: 3-way valve position incorrect As above As above Evaporator pump defect or water flow switch fault Sensor defective Connection problem Connection problem Connection problem Connection problem Connection problem Connection problem Connection problem Connection problem Connection problem Connection problem Connection problem Connection problem Control box badly ventilated or poor electrical connection CCN installation bus defective CCN installation bus defective Master/slave configuration error

Circuit is shut down

P-06 P-07 P-08

Low suction temperature, circuit B Low suction temperature, circuit C High superheat, circuit A

As above As above As above

P-09 P-10 P-11

High superheat, circuit B High superheat, circuit C Low superheat, circuit A

As above As above As above

As above As above As above

P-12 P-13 P-14

Low superheat, circuit B Low superheat, circuit C Water flow control and customer interlock fault

As above As above Automatic if the unit is in manual shut-down status, otherwise manual. Manual Manual Manual Manual Manual Manual Manual Manual Manual Manual Manual Manual Manual Automatic when the contact closes again Automatic when communication is re-established Automatic when communication is re-established Automatic when the master configuration returns to normal or when the unit is no longer in master/slave mode Automatic when the configuration is entered Manual

As above As above Unit is shut down

P-15 P-16 P-17 P-18 P-19 P-20 P-21 P-22 P-23 P-24 P-25 P-26 P-27 P-28

Condenser water flow controller fault Compressor A1 not started or no pressure increase Compressor A2 not started or no pressure increase Compressor A3 not started or no pressure increase Compressor A4 not started or no pressure increase Compressor B1 not started or no pressure increase Compressor B2 not started or no pressure increase Compressor B3 not started or no pressure increase Compressor B4 not started or no pressure increase Compressor C1 not started or no pressure increase Compressor C2 not started or no pressure increase Compressor C3 not started or no pressure increase Compressor C4 not started or no pressure increase Control box thermostat or phase reversal detected

The heat reclaim mode is stopped Compressor is shut down As above As above As above As above As above As above As above As above As above As above As above Unit is shut down

P-29 P-30 MC-nn

Communication loss with the System Manager Communicaiton loss between master and slave Master chiller No. 1 configuration error at nn

Unit goes into autonomous mode As above Master/slave mode is stopped

FC-n0 FC-01

No factory configuration Illegal factory configuration number

The unit size has not been configured The unit size has been configured with the wrong value Network command Pump overheating or poor pump connection Pump overheating or poor pump connection Sensor defective or low condenser water flow rate Sensor defective or low condenser water flow rate Transducer defective or ventilation circuit fault As above As above Pressure sensor defective or refrigerant charge too low As above As above

Unit is shut down As above

P-31 P-32 P-33 P-34

CCN emergency stop Fault water pump 1 Fault water pump 2 Reclaim operation failure, circuit A

Manual Manual Manual Manual

As above Unit is completely stopped if there is no emergency pump As above The heat reclaim mode of the circuit is stopped

P-35

Reclaim operation failure, circuit B

Manual

As above

P-37 P-38 P-39 P-40

Repeated high pressure unloading, circuit A Repeated high pressure unloading, circuit B Repeated high pressure unloading, circuit C Repeated low suction temperature unloading in heating mode, circuit A Repeated low suction temperature unloading in heating mode, circuit B Repeated low suction temperature unloading, circuit C Heat exchanger temperature too low, less than 10C, prevents unit start-up

Automatic Automatic Automatic Manual

None As above As above Circuit is shut down

P-41 P-42 P-43

Manual Manual

As above As above The unit cannot start

Automatic when the temperature Operating compressor detected returns to normal protection out of range or when the mode returns to or pressure sensor fault cooling

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ALARM CODE DESCRIPTIONS (continued)

ALARM CODE P-91 ALARM DESCRIPTION Position of the free cooling 3-way valve incorrect for circuit A RESET TYPE Manual PROBABLE CAUSE The valve has not reached the expected position in the time assigned As above As above ACTION TAKEN BY THE CONTROL Unit is shut down

Process faults (contd)

P-92 P-93 P-94

Position of the free cooling 3-way valve incorrect for circuit B Position of the free cooling 3-way valve incorrect for circuit C Operating fault in free cooling, circuit A

As above As above Automatic, if the unit switches back to normal cooling mode As above As above Manual Manual

As above As above

The refrigerant pump has The free cooling mode of the circuit is stopped not correctly started or has cavitated As above As above Sensor defective, sensors reversed A compressor contactor is stuck, the compressor cannot shut down. As above As above Speed controller fault or alert As above As above The preventive maintenance date has passed As above As above Unit is stopped Ventilation and EXV control are maintained. A second critical fault can result in the shut down of the ventilation, closure of the EXV and destruction of the compressor. As above As above The circuit continues to operate, the speed controller slows down the motor. The circuit shuts down. As above As above

P-95 P-96 P-97 CT-01

Operating fault in free cooling, circuit B Operating fault in free cooling, circuit C Reversed entering/leaving water sensors Fault, contactor stuck, circuit A

CT-02 CT-03 V0-xx V1-xx V2-xx A1-01

Fault, contactor stuck, circuit B Fault, contactor stuck, circuit C Fault, variable speed controller, circuit A Fault, variable speed controller, circuit B Fault, variable speed controller, circuit C Maintenance alert, service number nn

As above As above Manual or automatic As above As above Manual

Maintenance alarms

Compressor faults A1-01 A1-nn A2-01 A2-nn A3-01 A3-nn A4-01 A4-nn B1-01 B1-nn B2-01 B2-nn B3-01 B3-nn B4-01 B4-nn C1-01 C1-nn C2-01 C2-nn C3-01 C3-nn C4-01 C4-nn Process faults XX-01* XX-02* XX-03* Compressor B1 motor temperature too high Compressor B1 crankcase heater fault Compressor B1 high pressure switch fault Manual Manual Manual Motor fault, wiring Crankcase heater defective, wiring fault Condenser flow rate too low, condenser valve blocked, fan circuit fault, condenser air or water entering temperature too high Probe defective The compressor is shut down As above As above Fault, compressor A1 N1 Fault, compressor A1 Nnn Fault, compressor A2 N1 Fault, compressor A2 Nnn Fault, compressor A3 N1 Fault, compressor A3 Nnn Fault, compressor A4 N1 Fault, compressor A4 Nnn Fault, compressor B1 N1 Fault, compressor B1 Nnn Fault, compressor B2 N1 Fault, compressor B2 Nnn Fault, compressor B3 N1 Fault, compressor B3 Nnn Fault, compressor B4 N1 Fault, compressor B4 Nnn Fault, compressor C1 N1 Fault, compressor C1 Nnn Fault, compressor C2 N1 Fault, compressor C2 Nnn Fault, compressor C3 N1 Fault, compressor C3 Nnn Fault, compressor C4 N1 Fault, compressor C4 Nnn See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode See compressor alarm subcode

XX-04* XX-05

PTC temperature probe Compressor motor B1 out of range Compressor board power supply is disconnected

Manual Automatic

As above

Unstable system voltage, Compressor is shut down system power supply unavailable Unstable system voltage, Compressor is shut down to avoid damage to the system power supply contactors unavailable

XX-06

Compressor board and contactor power supply drop

Automatic

XX-04 = A1 to A4, B1 to B4 and C1 to C4

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