Role of The Business Analyst NYSTEC
Role of The Business Analyst NYSTEC
Role of The Business Analyst NYSTEC
Presented by: Angie Musa, CBAP and Paul Franz, CBAP December 15, 2009
Presentation Outline
What is Business Analysis? Who is the Business Analyst? What skills and knowledge does a BA need? Tools and Techniques BABOK KAs and the PM Lifecycle Summary
Role of a BA
The Bridge Between Stakeholders
Liaison Enabler Change Agent
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Job Duties
NYS Civil Service Position Description
Work as a liaison between stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems
http://www.cs.state.ny.us/announarchive/announcements/25-156.cfm
Cartoon used by permission from Modern Analyst Media LLC. For more, visit http://www.ModernAnalyst.com
Cartoon used by permission from Modern Analyst Media LLC. For more, visit http://www.ModernAnalyst.com
Soft skills
Communication
Written Oral Presentation
Analytic skills
Creativity Logical thinking Decision making
Interpersonal
Relationships Facilitation Negotiation Trustworthiness
Business Knowledge
Technical Knowledge
The depth of business and technical knowledge varies and finding the right balance is important
Knowledge Areas
Business Analysis Planning and Monitoring Elicitation Requirements Management and Communication Enterprise Analysis Requirements Analysis Solution Assessment and Validation Underlying Competencies
Analysis
Business Rules Analysis Decision Analysis Document Analysis Interface Analysis Functional Decomposition
Validation
Criteria Definition Metrics and Key Performance Indicators Structured Walkthrough
Summary
Role of the successful BA?
Liaison among stakeholders Enables the organization to achieve goals Identifies and supports transformational change Necessary knowledge, skills and experience Understanding of how to best apply commonly used tools and techniques
Thank You!
Paul Franz, CBAP [email protected] Angie Musa, CBAP [email protected]