Naveen P Phone: (Mobile) +91 - 9620056716. Objective

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NAVEEN P

Email : Phone :

[email protected], (Mobile ) +91 - 9620056716.

Objective To align myself towards the organizational objectives and to excel in the field of Information technology and I foresee myself to be a part of Top-notch professionals with sincere dedication and hard work. Career Summary Overall 4.3 years of experience in the area of Hardware & Networking. Maintaining of Assets and Team Management Handling the Calls based on BMC Remedy that Manage ticket opened by the customer for technical problem. Trouble Shooting of LAN. Handling Operating system\Hardware related problem in Laptops & Desktops Installing, configuring MS Outlook as E-mail Client for Exchange mail accounts Installing and configuration Network Printers & Scanners. Monitoring the Symantec Anti Virus for latest Definition update in Servers.

Professional Experience

Currently working for UST GLOBAL.


o From Jan 2012 to Till date Worked for Wipro InfoTech (Care IT Solutions). o From May 2010 to Dec 2012 Worked for Prime Computers. o From Jan 2009 to Apr 2010.

Education Qualification B.S.C SRM College - Chennai

Technical Skills Operating Systems: Windows 98/2000/XP/Windows7/Windows8

Projects Handled Project #1: Client Role Duration Responsibilities: Maintaining of Assets and Team Management Assigning of Assets to Individual through LMS Tool Tracking of assets every weak Flashing of Bios on Different platforms Verifying the Graphical drivers testing with various platforms Validating the issues and flying the bugs : INTEL Bangalore (UST GLOBAL) : Inventory Management : From Jan 2012 to till date

Project #2: Client Role Duration Responsibilities:

: ING Vysya Bank (Corporate Office, Bangalore). : Desktop Support Engineer : From May 2010 to Dec 2012

Maintaining of Assets and Team Management Handling the Calls based on BMC Remedy to Managing and resolving ticket with in SLA opened by the customer for technical problem. Trouble Shooting of LAN Updating Antivirus through Patches Handling Operating system\Hardware related problem in Laptops & Desktops. Installing, configuring MS Outlook as E-mail Client for Exchange mail accounts Installing all Bank related applications like Profile, Smart term, RAM etc

Project #3: Client Role Period Responsibilities: Handling all assets and maintaining the record Handling the team and maintaining calls status by the end of the day and reporting manager. Taking the Stock of all assets and maintaining the record Performing procedures to prevent the spread of viruses Installed & maintained Windows 2000(professional) (server)/2003(standard edition), windows 98/xp. Installing and Assembling-Disassembling Desktops knowing all internal peripheral. to : HAL : IT Service Engineer : From January 2009 to April 2010

Work with Dell, Compaq, HP desktop and laptop computers. Maintenance, Configuring, & Troubleshooting of all Infrastructures of desktops.

Installation and troubleshooting of LaserJet, DeskJet, Dot-matrix & Line Printers Maintenance of desktop systems.

PERSONAL PROFILES: Name Father Name Date of birth Languages Known Hobbies : P.Naveen : P.Rama Rao : 2nd June 1984 : English, Hindi, Tamil, Telugu & Kanada : Playing Chess & Watching Cricket

Date: Place : Signature

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