Training Programme - On POKA YOKE - 12th March 2010
Training Programme - On POKA YOKE - 12th March 2010
Training Programme - On POKA YOKE - 12th March 2010
Poka- Yoke
Poka- Yoke
Customer Requirements Q : Quality ( Zero Defect with reliability) C : Cost (Least Price)
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P Q C D S M E
: : : : : : :
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3M
MUDA Waste / Non- value adding : MURA : Unevenness / Inconsistency /Imbalance
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Waiting
Overproduction Transportation
Wastes
Processing
Defects
Basics of TPS
Inventory
7 Types of Waste
Types of Waste
1. Overproduction 2. Inventory/ Stock 3. Correction/ Defective 4. Transportation 5. Waiting 6. Motion / Movement 7. Processing itself
Description
Producing more, sooner and faster than required by the next process Maintaining excess inventory Rejection/rework to fulfill the customer requirements Any material movement that does not add value to the product Operator or machine idle time Any wasted motion to do a Job. Also wasted walking. Doing more work than necessary
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Poka- Yoke
3 Aspects of Quality 1
Supplier
Manufactu -ring
3
Quality is common in all the three aspect. Issues are different for the above 3 Aspects. Poka- Yoke 9
Issues of Manufacturing Q
and
New Product Q
Root Cause
1. Discipline Issues 2. Manpower skill related issues. 3.Planning related issues 4. Maintenance of machines, Jigs & Fixtures 5. Silly mistakes
Counter measure
1. Follow the Rules 2. Multi-skilling 3. Improve Planning 4. Do TPM Step 1,2,3 & PM of machines, Jigs & Fixtures 5. Do Poka-Yoke
1.Launch Date Failure New Issues 2. Design Related Produ Issues ct 3. Product Performance Q related
1.Procurement of Gauges, Fixtures. 2.Machines Availability. Counter Root 3.Process stability measure Cause during production process. 4.Standardization of toolings
1.Plan for procurement of Gauges, Fixtures. 2.Plan for Machines availability. 3.Ensure process stability during production process. 4. Do Standardization of toolings
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Quality Pyramid
ThumbRuleofQualityPyramid
Customer 1 PPM
Company
100 PPM
Supplier
500 PPM
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Stages
Correction
Rs Rs
Rs
Rs
100
Failure
Rs
Rs
12
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Rs
Rs
Quality
Customer requirement : Zero Defect Is it Possible to achieve ?? Yes / NO If No Do we have the Choice ?? If Yes How to achieve it ??
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Zero Defect
Is 100% Inspection a Guarantee for Zero Defect ?
Solution : Build Quality in the Process What is the meaning ?? How to build Quality in the process?? ..
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What is 100% Inspection ??.... Is it really easy & practically possible ??....
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Example:A Company produces Control cables = 50,000 nos./ day. There are child parts attached to each cable = 10 nos./ cable No. of CTQs per part = 5 nos./ Part. Therefore, total CTQs to be checked / day = 25Lakhs Let us consider average Inspection time = 15 sec./ CTQ Therefore, Total time required for all the CTQs/ day = 46 man hrs ( i.e. 6 Men per 8 hours shift.)
Conclusion:1)Practically it is not possible to do 100% inspection. 2)Since, Practically it is not possible to do 100% inspection, therefore, you are sacrificing the Quality.
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Defects classification
A - Type defect
OK NOT OK
B - Type defect
OK NOT OK
C - Type defect
NOT OK
No action by operator
OK
LSL
OK
USL
LSL
OK
USL
LSL
OK
USL
The output is (OK) initially becomes (NG). Corrective action is taken by operator becomes (OK) Use Why Why Analysis
The output is (OK) initially becomes (NG). No action taken by operator becomes (OK). Analyze machine parameters and process parameters
The output is (NG) initially Action taken by operator becomes (OK) (setting rework /scrap)
Poka- Yoke
Prevention of Defects
Work Procedure
Detecterror
Zero Defect
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5S
Meaning Benefit
Space recovered
1S 2S 3S 4S 5S
Sorting, Wet to Dry ( Keep Wanted things and remove unwanted things from the work place) Arrangement, A place for every thing and every thing in its place , Pre- fix location, labelling, marking, Set Limits Cleaning Standardisation Discipline ( Habit- Follow the above 4S)
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Defects Vs Errors
It is important to understand that defects and errors are not the same thing. A defect is the result of an error, or anerroristhecauseofdefect. Cause
Error
Result
Defect
What is an Error?
Errors are inadvertent, unintentional, accidental mistakes made by people because of the human sensitivity designed into our products and processes Errors result in those once in a while defects that we always find difficult to control. Defects make Customer unhappy
Inadvertent errors are not only possible but inevitable
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Even an individual on the job all day every day for a month faces many distractions that can divert his/her attention and therefore errors are inevitable to occur in his/ her work.
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We deal with lot of people every day. Interruptions from rotations, relief breaks, overtime coverage, transfers, and shift to shift variation result in different methods, training levels, knowledge of Operator.
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What Do We Do?
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Error Proofing
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Murphys Law
If any thing can go wrong, It will go wrong !
POKA YOKE :
Rewrites the Murphys Law. If any thing can go wrong, It can be prevented !
Mind set is necessary to have strong conviction that mistakes can be eliminated thereby achieving Zero Defect is Possible.
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Simple Instruction is also a Mistake Proofing method. For some file cabinets, opening one drawer locks all the rest, reducing the chance of the file cabinet tipping.
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Fueling area of car has three Mistake Proofing devices: 1. Filling Pipe insert keeps larger, leaded- fuel nozzle from being inserted. 2. Gas cap tether does not allow the motorist to drive without cap. 3. Gas cap is fitted with ratchet to signal proper tightness and prevent over tightening.
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Electronic door locks can have three Mistake-Proofing devices: 1. Ensures that no door is left unlocked. 2.Doors automatically lock when the car exceeds 25 Km per hour. 3.Lock wont operate when door is open and the engine is running.
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Bathroom sinks have a mistake-proofing device. It is the little hole near the top of the sink that helps prevent overflows.
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This Iron turns off automatically when it is left unattended or when it is returned to its holder.
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The dryer stops operating when the door is opened, which prevents injuries.
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The sink is fitted with Light sensor. This sensor ensures that the water is turned off in the sink.
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The urinal are fitted with light sensor. These sensor ensure that the urinal is flushed.
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This device continuously monitors the water level. If the level is too low, a valve opens to add water to the pool.
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Poka Yoke : Some common examples Hotel rooms are equipped with a room key holder which turns off the power when the key is removed. This ensures no electricity flows to the room while it is vacant.
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Poka- Yoke
What does Error Proofing do? The ideal operation is error proofed at 3 stages: Input, process and output. Complete Operation
1. Input
2. Process
3. Output
Ideal: 1. Will not accept any bad parts 2. Will not make any bad parts 3. Will not pass on any bad parts
Poka- Yoke
Detect:
1) Install smoke detectors and fire alarms
Loss control:
1) Install sprinkler system, fire extinguishers, fire hoses
Poka- Yoke
Poka + Yoke = To avoid inadvertent errors Some Questions to think . What is the meaning of Inadvertent Errors?? Why do these errors occur ?? In a company who makes these errors ??
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Poka- Yoke
The term is coined by Dr. Shigeo Shingo. It is a simple technique to avoid simple human error at work. Part of Zero Defect Quality Control. Identifying defects at the source lowers the cost. For poor design of product/process we will need to strengthen the design. For human error we will need to implement Poka -Yoke.
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Ensures defect free component / product/ service
Poka - Yoke
It is one of the tools to build quality in the process
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Pins
Pins
Fig. 1A
Fig. 1B
holes are wrongly drilled due to incorrect of plate. incorrect positioning of the plate is by locating 4 reference pins. The cause of
Poka- Yoke
Pins
Fig. 2A
Fig. 2B
Figure 2A : shows that plate with 4 holes is drilled , is to be dispatched to the Customer. Customer complaint show many plates with 3 holes drilled. Figure 2B : shows the mistake of less drilled holes is Detected through a check by using 4 locator pins on a gauge. Poka- Yoke
Poka- Yoke
2. Shutdown
Normal function of machine or process is stopped when defect is detected/ prevented.
3. Control
a)In Prevention type Poka- Yoke, Control means that even intentional errors are impossible or methods by which the cause of a defect if it starts happening, then it is automatcally prevented from happening(feedback mechanism). b)In Detection type Poka Yoke, Control means that the process is not stopped but the defective items are automatically separated out and are not allowed to pass on to the next stage. Poka- Yoke
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4. Beam Sensors 5. Sensor to detect changes in Physical condition like temperature, pressure etc. (Pressure switches, thermostats etc.)
Poka- Yoke
Job Job
Fixture
Proximity
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Processing Error
Problem : During the mounting operation, plastic covers were scratched when screwdriver slipped out of screw slots Before Cassette covers were frequently scratched when the screwdriver slipped out of the screw slot and slid against the plastic covers. After A change was made in the shape of the screw slot to prevent the screwdriver from slipping. Scratches caused by the screwdriver slipping has been completely eliminated.
Key Improvement : Screw slot shape modified to protect it from damage Poka- Yoke
Assembly Error
Assembly errors occur when operator by mistake does partial or incorrect assembly. For Example : During Assembly of a gear on the shaft for two similar models, Gear B is assembled on the Shaft a instead of Gear A. Gear A & B are similar looking gears differing only in the number of teeth. To eliminate this error a Mating part is installed on the Assembly fixture corresponding to A to ensure that only gear A is loaded
Mating Part for A
Shaft a Before Gear B Installed Wrongly After Only Gear A Can Be Installed
Poka- Yoke
Assembly Error
Problem : Shaft scratched due to improper insertion into jig Before If the shaft was not inserted straight into the receiving jig, the shaft scraped against the jig and was scratched. After A magnet was mounted to ensure that the shaft is inserted in the jig in a perpendicular position. Scratching is completely eliminated.
receiving jig
Assembly Error
Problem : During Bending, Work pieces were mounted upside down in the jig
Before The work pieces were sometimes processed upside down. The defects were discovered only at assembly, causing delays in delivery.
correct
After Two pins were mounted in the jig making it impossible to set up the work piece upside down and eliminate defective items.
pin to prevent upside down mounting
defective
Key Improvement : Jig modified to include guide pins to guarantee correct positioning
Poka- Yoke
Inspection Error
Inspection error consists of examples which are related to rejected components going down the line or to the customer. These errors are due to monotony and fatigue faced by the inspector. The operator is not sure of the completion of leakage test and passes them to the bin meant for keeping jobs that have passed leakage test.
Leakage Testing Done Seam welded jobs waiting for leakage testing
Before
Poka- Yoke
Operators are sometimes not sure of having completed the leakage test and keep untested products in the OK bin.
After
Now Head for stamping added at leakage testing station, only after leakage has been tested OK job will be stamped by the Head for stamping
Poka- Yoke
Inspection Error
Problem : Backward rotating fans not detected
Before The direction of rotation was tested after installation of the blades by checking the direction of air flow. However, some backwards-rotating fans were being shipped to customer.
nondefective Item
After Before mounting the blades, a generator is placed against the fan motor shaft and the motor is operated. If the motor rotates backwards, the polarity of the generator output is wrong, and a light and a buzzer notify the inspector.
motor
control box
air flow
Key Improvement : Inspection method changed and procedure modified to detect defective parts.
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Processing Omissions
Processing omissions occur when the operator misses out few steps of the process. For Example:
Now the drilling operation has been provided with counter and the job will not be unclamped unless, the counter with drilling machine reads four.
Poka- Yoke
Processing Omissions
Problem : Holes not drilled during the drilling operation Before The additional sometimes omitted. holes were After The jig in the next process was modified with a pin to detect omitted holes. Omissions are always detected.
additional pin on jig next process detects workpieces with drilling omitted
Assembly Omissions occur when an assembly part is not assembled by the operator by mistake and the assembly goes to next station. For Example : In an assembly operation washer were missed before providing nut. To remove this problem washer picking was sensed to give a start to nut runner.
Proximity which senses picking of washer gives signal to Nut Runner
Nut Runne r
Assembly Omissions
Picking
Nut
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Now at notching operation the fixture has been made with 3 pins as shown. Job with wrong orientation cannot be loaded for Notch operation.
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POKA - YOKE
Poka- Yoke
Have Visual Control on all POKA YOKE Stations like Lights Stickers or any other visuals Conduct Audits to validate the functioning of PY using Good and Bad Samples Daily - start of the shift audit by operator Mid-day audit by Quality inspectors Random audit by Production supervisors, Managers. The daily audit by operators have to be recorded in the Daily check sheet displayed in the work station
Master Samples
Daily Checksheet
Poka- Yoke
Manual operations where worker vigilance is needed Where mis-positioning can occur Where adjustment is required Where Teams need commonsense tools and not another buzz word. Where SPC is difficult to apply or apparently ineffective. Where attribute and not measurements are important. Where Training Cost and Employee turnover are high Where mixed model production occurs Where special causes can re-occur Where external failure costs dramatically exceed Where customers make mistakes and blame the service provider
Poka- Yoke
1. Dont wait for the perfect Poka -Yoke. Do it now! 2. If your Poka- Yoke idea has better than 50% chance to succeedDo it! 3. Do it now.improve later!
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Name / s
Date
Poka- Yoke
S.N 1 2 3 4 5 6 7 8 9 10 11 12
Pokayoke Opportunity Damaged part Dimensional error Component Reversed Wrong operation Wrong part Wrong tooling Missing Component Mismatched Misalign Processing Ommited Breakdown Ingress of Foreign Material Total
Poka- Yoke
Ensure working
Pnuematic sensor
Ensure working
Pressure sensor
Ensure working
Limit switch
Ensure working
Visual
Limit switch
Ensure working
visual
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Examples
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Customer Complaint
Internal Problem
Process Improvement
DATE PUNCHING
STOPPER PLATE FIXTURE PROVIDED IN THE
Before
Name / s
Poka- Yoke
Date
Zone :
Tool Room
Miss Location
Customer Complaint
Prevention
Before
Name
Date
Poka- Yoke
POKA-YOKE
POYE-YOKE No. : P 003 PROBLEM : Clamp Missing SOLUTION : Sensor provided in the Ckt. Checking Board KEY IMPROVEMENT : No circuit check un till part fitted. BEFORE Photograph Not Available AFTER DATE : PREVENT ERROR DETECT ERROR SHUTDOWN
CONTROL
ALARM
EFFECTIVENESS (FROM THE DATE OF IMPLEMENTATION ) : No in-house rejection since then. 0 ppm IMPLEMENTED BY:
IDEA BY :
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ALARM
BEFORE
AFTER
Locating Block
IDEA BY :
IMPLEMENTED BY :
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Thank You
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